Epson Printer EPL 5500W User Manual

EPSON TERMINAL PRINTER  
EPL-5500W  
SERVICE MANUAL  
EPSON  
4005668  
NOTICE  
All rights reserved. Reproduction of any part of this manual in any form whatsoever without SEIKO  
EPSON’s express written permission is forbidden.  
The contents of this manual are subjects to change without notice.  
All efforts have been made to ensure the accuracy of the contents of this manual. However, should any  
errors be detected, SEIKO EPSON would greatly appreciate being informed of them.  
The above notwithstanding SEIKO EPSON can assume no responsibility for any errors in this manual or  
the consequence thereof.  
Epson is a registered trademark of Seiko Epson Corporation.  
General Notice: Other product names used herein are for identication purposes only and may be trademarks  
of their respective campanies.  
Copyright © 1995 by SEIKO EPSON CORPORATION Nagano, Japan  
- i -  
PRECAUTIONS  
Precautionary notations throughout the text are categorized relative to 1) personal injury and 2) damage to  
equipment.  
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great  
caution should be exercised in performing procedures preceded by DANGER Headings.  
WARNING Signals a precaution which, if ignored, could result in damage to equipment.  
The precautionary measures itemized below should always be observed when performing repair/ mainte-  
nance procedures.  
DANGER  
1. ALWAYS DISCONNECT THE PRODUCT FROM BOTH THE POWER SOURCE AND PERI-  
PHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURE.  
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH  
BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN  
THEIR LINE OF WORK.  
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CON-  
NECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE  
POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING  
ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.  
WARNING  
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTI-  
FIED REPAIR TECHNICIAN.  
2. MAKE CERTAIN THAT THE SOURCE VOLTAGE IS THE SAME AS THE RATED VOLTAGE,  
LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A  
PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CON-  
NECT IT TO THE POWER SOURCE.  
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE  
POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS  
AND/OR INDIVIDUAL CHIPS.  
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC  
DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING  
INTERNAL COMPONENTS.  
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY  
THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR OTHER NONAP-  
PROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE  
EPSON WARRANTY.  
- ii -  
SAFETY INFORMATION  
This printer is a page printer which operates by means of a laser. There is no possibility of danger from the laser,  
provided the printer is operated according to the instructions in this manual provided.  
Since radiation emitted by the laser is completely confined within protective housings, the laser beam cannot escape  
from the machine during any phase of user operation.  
For United States Users;  
[Laser Safety]  
This printer is certified as a Class 1 Laser product under the U.S. Department of Health and  
Human Services (DHHS) Radiation Performance Standard according to the Radiation Control  
for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser  
radiation.  
[CDRH Regulations]  
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Adminis-  
tration implemented regulations for laser products on August 2, 1976. Compliance is mandatory  
for products marketed in the United States. The label shown below indicates compliance with  
the CDRH regulations and must be attached to laser products marketed in the United States.  
WARNING : Use of controls, adjustments or performance of procedures other than  
those specified in this manual may result in hazardous radiation exposure.  
[Internal Laser Radiation]  
-4  
Maximum Radiation Power:  
Wave Length:  
5.0 × 10 (W)  
790 ± 20 nm  
This is a Class IIIb Laser Diode Assay that has an invisible laser beam. The print head unit is  
NOT A FIELD SERVICE ITEM. Therefore, the print head unit should not be opened under any  
circumstances.  
For Other Countries Users;  
WARNING: Use of controls, adjustments or performance of procedures other than  
those specified in this manual may result in hazardous radiation exposure.  
-4  
This is a semiconductor laser. The maximum power of the laser diode is 5.0 × 10  
W and the wavelength is 790 ± 20 nm.  
For Denmark Users;  
ADVARSEL  
Usynlig laserstråling ved åbning, når sikkerhedsafbrydere er ude af funktion. Undgå  
udsættelse for stråling.  
Klasse 1 laser produkt der opfylder IEC825 sikkerheds kravene.  
For Finland, Sweden Users;  
- iii -  
VAROITUS  
Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altis-  
taa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteiylle.  
VARNING  
Om apparaten används på annat sätt än i denna bruksanvisning specificerats, kan  
användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laser klass  
1.  
For Finland, Sweden Service People  
VAROITUS  
Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle laser-säteilylle. Älä  
katso säteeseen.  
VARNING  
Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad. Betrakta ej  
strålen.  
For Norway Users;  
ADVARSEL  
Dersom apparatet brukes på annen måte enn spesifisert i denne bruksanvisning, kan  
brukeren utsettes for unsynlig laserstråling som overskrider grensen for laser klasse 1.  
-4  
Dette er en halvleder laser. Maksimal effeckt til laserdiode er 5.0 × 10 W og  
bølgelengde er 790 ± 20 nm.  
Laser Safety Labels  
[Label on rear printer case]  
A laser safety labels is attached on the outside of the printer shown below.  
For United State  
For Europe  
- iv -  
[Label inside printer]  
The following laser safety label will be attached inside the printer as shown below.  
For Denmark, Finland, Sweden, and Norway  
- v -  
PREFACE  
This manual describes functions, theory of electrical and mechanical operations, maintenance, and repair of  
EPL-5500W.  
The instructions and procedures included herein are intended for the experience repair technician, and attention  
should be given to the precautions on the preceding page. The chapters are organized as follows:  
CHAPTER 1. GENERAL DESCRIPTION  
Provides a general product overview, lists specifications, and illustrates the main components of the printer.  
CHAPTER 2. OPERATING PRINCIPLES  
Describes the theory of printer operation.  
CHAPTER 3. DISASSEMBLY AND ASSEMBLY  
Includes a step-by-step guide for product disassembly and assembly.  
CHAPTER 4. ADJUSTMENTS  
Includes a step-by-step guide for adjustment.  
CHAPTER 5. TROUBLESHOOTING  
Provides Epson-approved techniques for adjustment.  
CHAPTER 6. MAINTENANCE  
Describes preventive maintenance techniques and lists lubricants and adhesives required to service the equipment.  
APPENDIX  
Describes connector pin assignments, circuit diagrams, circuit board component layout and exploded diagram.  
The contents of this manual are subject to change without notice.  
- vi -  
REVISION SHEET  
Revision  
Issue Date  
Revision Page  
1st issue  
Rev. A  
November 24, 1995  
- vii -  
TABLE OF CONTENTS  
CHAPTER 1.  
GENERAL DESCRIPTION  
OPERATING PRINCIPLES  
DISASSEMBLY AND ASSEMBLY  
ADJUSTMENTS  
CHAPTER 2.  
CHAPTER 3.  
CHAPTER 4.  
CHAPTER 5.  
CHAPTER 6.  
APPENDIX  
TROUBLESHOOTING  
MAINTENANCE  
- viii -  
Chapter 1 General Description  
Table of Contents  
1.1 FEATURES  
1-1  
1-3  
1.2 SPECIFICATIONS  
1.2.1 Basic Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3  
1.2.2 Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5  
1.2.3 Reliability Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5  
1.2.4 Environmental Conditions for Operating (Include Imaging Cartridge) . . . . 1-5  
1.2.5 Environmental Conditions for Storage and Transportation . . . . . . . . . . . . 1-5  
1.2.6 Applicable Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6  
1.2.7 Specifications for Consumable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6  
1.2.8 Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6  
1.2.9 Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7  
1.3 INTERFACE SPECIFICATIONS  
1-9  
1.3.1 Parallel Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9  
1.4 OPERATING INSTRUCTIONS  
1-9  
1.4.1 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9  
1.4.2 Display of Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10  
1.4.2.1 Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10  
1.4.2.2 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10  
1.4.3 Printing Resolution Host PC Capability Dependency. . . . . . . . . . . . . . . . 1-11  
1.5 MAIN COMPONENTS  
1-12  
1.5.1 C180 MAIN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13  
1.5.2 PWB-E Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14  
1.5.3 PWB-F Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14  
1.5.4 Optical Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15  
1.5.5 FUSING UNIT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15  
1.5.6 Photoconductor Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16  
1.5.7 Developing Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16  
List of Figures  
Figure 1-1. Exterior View of the EPL-5500W . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1  
Figure 1-2. Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4  
Figure 1-3. Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9  
Figure 1-4. Component Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12  
Figure 1-5. C180 MAIN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13  
Figure 1-6. PWB-E Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14  
Figure 1-7. PWB-F Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14  
Figure 1-8. Optical Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15  
Figure 1-9. Fusing Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15  
Figure 1-10. Photoconductor Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16  
Figure 1-11. Developing Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16  
List of Tables  
Table 1-1. Options for the EPL-5500W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2  
Table 1-2. Paper Feed Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3  
Table 1-3. Paper Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3  
Table 1-4. Usability of Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4  
Table 1-5. Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5  
Table 1-6. Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10  
Table 1-7. Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10  
Table 1-8. Host PC Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11  
Rev. A  
1-iii  
EPL-5500W Service Manual  
General Description  
1.1 FEATURES  
The EPSON EPL-5500W laser printer has a 300/600 dots per inch (dpi) resolution and 6 pages per minute  
®
(ppm) printing speed in a dedicated Microsoft Windows Printing System. It works under Microsoft  
Windows 3.1x and Windows 95, achieving very high performance due to the recent advances in PC  
technology. The main features are:  
No ozone  
Printing speed — 6 ppm  
Resolution — 600/300 dpi  
Light weight — about 5 kg (11 lb)  
Small footprint  
Low running cost: separation of the development/toner cartridge and photoconductor unit  
Ease of use with Microsoft Windows Printing System (WPS)  
PCL4 software emulation mode  
High throughput, especially with fine-pitch halftone image output  
Freedom from the memory overflow  
Freedom from document incompatibility, True WYSIWYG  
Bidirectional parallel interface (ECP and Microsoft Peppy modes)  
Achieves high throughput with a very high-speed parallel interface. Maximum transmission speed is  
approximately 2 MB/sec. (under ECP mode) or 600 KB/ sec. (under Peppy mode).  
Figure 1-1 shows an exterior view of the EPL-5500W.  
Figure 1-1. Exterior View of the EPL-5500W  
Rev. A  
1-1  
General Description  
EPL-5500W Service Manual  
Table 1-1 lists the optional units available for the EPL-5500W.  
Table 1-1. Options for the EPL-5500W  
Cat. No.  
Description  
Note  
S050005 Developer cartridge  
S051029 Photoconductor unit  
Developer and toner cartridge  
1-2  
Rev. A  
EPL-5500W Service Manual  
General Description  
1.2 SPECIFICATIONS  
This section provides statistical data for the EPL-5500W.  
1.2.1 Basic Specifications  
Printing method:  
Resolution:  
Laser beam scanning and dry electrophotography  
600/300 dpi  
Printing speed:  
6 ppm (letter/A4)  
First printing time (A4/LT):  
Warm-up time:  
Less than 20 seconds (face-up output)  
Less than 35 seconds  
(at rated current and 23° C (73° F) temperature)  
Paper supply:  
See Table 1-2.  
Table 1-2. Paper Feed Methods  
Capacity Using  
20 lb. (75 g/m )  
Paper  
Usage Thickness  
(Ream Weight)  
2
Paper Supply  
Paper Sizes  
B5, A4, LT,  
EXEC, LGL  
16 to 24 lb.  
(60 to 90 g/m )  
150  
5 to 10  
1
2
Envelopes made of  
20 to 24 lb.  
(75 to 90 g/m )  
Standard built-in paper tray  
Monarch,  
DL, C5, Env #10,  
11, 12, 14  
2
paper  
Any size feedable 16 to 42 lb.  
(Note 2) (60 to 157 g/m )  
Manual feed slot  
2
Notes:  
1. The weight in pounds (lb) is determined by the weight of 500 sheets cut to 17 × 22 inches;  
2
1 g/m = 0.2659763 lb.  
2. Paper size range:  
width  
length  
3 to 8.5 inches (76 to 216 mm)  
5 to 14.0 inches (127 to 356 mm)  
Paper types:  
See Table 1-3.  
Table 1-3. Paper Types  
Xerox 4024 DP paper  
20 lb (75 g/m )  
Standard paper  
Normal paper  
2
Regular photocopier paper  
Bond paper  
Recycled paper  
2
16 to 24 lb (60 to 90 g/m )  
2
Card stock (90 to 157 g/m )  
Envelopes  
Labels  
Letterhead  
Special papers  
Transparency (OHP) sheets  
Colored paper  
Rev. A  
1-3  
General Description  
EPL-5500W Service Manual  
Usability of special papers:  
See Table 1-4.  
Table 1-4. Usability of Special Papers  
Input  
OHP  
Envelopes  
Labels  
Card Stock Letterhead  
Standard built-in  
paper tray  
P
P
P
P
P
P
P
P
R
R
Manual feed slot  
R: Reliable feeding and good image quality.  
P: Possible, but better avoided.  
N: Not supported.  
Paper feed alignment and direction:  
Paper ejection:  
Center alignment for all sizes  
Face down  
Output tray capacity:  
100 sheets (face down)  
See Figure 1-2.  
Printable area (standard paper):  
4.0 mm  
Printable Area  
4.0 mm  
4.0 mm  
4.0 mm  
Figure 1-2. Printable Area  
Note:  
The actual printable area depends on the printer mode.  
Noise:  
Less than 35 dB(A), standby  
Less than 47 dB(A), operating  
Ozone density:  
Toxicity:  
Less than 0.01 ppm  
No toxicity exists in organic photoconductor (OPC), toner, or  
plastic materials  
1-4  
Rev. A  
EPL-5500W Service Manual  
General Description  
1.2.2 Electrical Specifications  
Table 1-5. Electrical Requirements and Ranges  
Description  
Rated voltage  
100 V Version  
200 V Version  
100 120 VAC  
90 132 VAC  
220 240 VAC  
198 264 VAC  
Input voltage range  
Rated frequency range  
Input frequency range  
Power consumption  
50 60 Hz  
47 63 Hz  
Less than 500 W  
Less than 600 W  
Power consumption while  
in standby mode  
Less than 15 W  
(without option)  
1.2.3 Reliability Specifications  
MPBF (Mean Prints Between Failures): Over 25,000 sheets  
Note:  
MPBF indicates the average number of pages printed before an occurrence of a problem requiring  
replacement or service.  
MTBF (Mean Time Between Failures): 3000 power on hours (POH)  
Jam rate:  
1 out of 2,000 sheets or less (excluding multiple-sheet feeding)  
Feed failure:  
Multiple paper feeds:  
Paper curl height:  
1 out of 2,000 sheets or less (excluding multiple-sheet feeding)  
1 out of 500 sheets or less  
30 mm (1.2 inches) or less  
Leading edge bending (1 cm or more): 1 out of 1,000 sheets  
MTTR (Mean Time To Repair):  
Durability:  
30 minutes or less  
5 years or 1,800,000 sheets  
1.2.4 Environmental Conditions for Operation (Including Imaging Cartridge)  
Temperature:  
Humidity:  
10 to 35° C (50 to 95° F)  
15 to 85% RH  
Altitude:  
2,500 m (8,200 feet) or lower  
Levelness:  
1°  
Illuminance:  
Surrounding space:  
3,000 lux or less (Must not be exposed to direct sunlight.)  
Printer should have at least 100 mm (4") of clearance on its sides  
and rear.  
1.2.5 Environmental Conditions for Storage and Transportation  
Temperature:  
Humidity:  
Drop test:  
0 to 35° C (32 to 95° F)  
30 to 85% RH  
Clear to JIS Z0200-1987 Level 1  
Vibration:  
Vibration frequency  
Acceleration  
5 to 100 Hz and 100 to 5 Hz  
1 G  
Acceleration direction 3 directions  
Resistance to atmospheric pressure:  
Storage life:  
More than 61.3 KPa  
18 months (following date of manufacture)  
Rev. A  
1-5  
General Description  
EPL-5500W Service Manual  
1.2.6 Applicable Standards  
Safety Standards  
120 VAC model:  
UL 1950, CSA 22.2 No. 950 Deviation 3  
220/240 VAC model:  
EN 60950 (IEC950), NEMKO (IEC950), SETI (IEC950),  
SEMKO (IEC950), DEMKO (IEC950)  
Safety Regulations (Laser Radiation)  
120 VAC model:  
FDA (NCDRH) Class 1  
220/240 VAC model:  
VDE 0837 (Laser Class 1) (IEC825), SETI (IEC825), SEMKO  
(IEC825), DEMKO (IEC825)  
EMI  
120 VAC model:  
220/240 VAC model:  
FCC Part 15 Subpart B Class B, DOC Class B  
Vfg 243 (VDE 0878 Part 3,30)  
EN55022 Class B (CISPR Pub. 22 Class B)  
CE marking, EMC  
Others  
Toner:  
OPC:  
Ozone:  
No effect on human health (OSHA-TSCA, EINECS)  
No effect on human health (OSHA)  
Less than 0.01 mmp  
other UL478 (5th edition)  
Materials:  
SWISS environmental law (must contain no CdS)  
1.2.7 Specifications for Consumables  
Life:  
Developer and toner cartridge: 3,000 pages  
Photoconductor unit: 20,000 pages  
Note:  
In continuous printing mode with A4/letter paper at a 5% image ratio (black/white ratio). The life  
varies, depending on the printing mode (continuous or intermittent) and/or the image ratio.  
Environmental Conditions for Storage and Transportation  
Temperature:  
Humidity:  
0 to 35° C (32 to 95° F)  
30 to 85% RH  
Drop test:  
Vibration:  
Height 76 cm (30.4 inches)  
Same as printer  
Resistance to atmospheric pressure:  
Storage term:  
More than 74 Kpa  
18 months (following date of manufacture)  
1.2.8 Physical Specifications  
Dimensions (Width × Depth × Height):  
Printer:  
Weight:  
352 × 264 × 299 mm (13.9 × 10.4 × 11.8 inches)  
Approx. 5 kg (11 lb), with consumables, excluding all options  
1-6  
Rev. A  
EPL-5500W Service Manual  
General Description  
1.2.9 Software Specifications  
Built-in modes:  
Microsoft Windows Printing System  
PCL4 (software emulation)  
Rev. A  
1-7  
General Description  
EPL-5500W Service Manual  
1.3 INTERFACE SPECIFICATIONS  
The EPL-5500W is equipped with the following external interfaces:  
Parallel interface  
1.3.1 Parallel Interface  
The parallel interface has the following two modes:  
ECP mode  
Microsoft Peppy mode  
Pin assignments:  
Connector type:  
Applicable plug:  
Fully IEEE-1284 compliant  
P90-25027-1 (Amphenol) receptacle  
57-30360 (Amphenol or equivalent)  
1-8  
Rev. A  
EPL-5500W Service Manual  
General Description  
1.4 OPERATING INSTRUCTIONS  
This section describes printer functions, including control panel operation and messages.  
1.4.1 Control Panel  
The printer control panel gives you easy control over most common printer operations. The panel consists of  
the indicator lights described below.  
GREEN Light  
RED Light  
Figure 1-3. Control Panel  
Indicator Lights  
GREEN light  
ON:  
Printer is ready or idle.  
Blinking:  
Printer is currently receiving data.  
RED light  
ON:  
Printer has detected errors.  
Rev. A  
1-9  
General Description  
EPL-5500W Service Manual  
1.4.2 Display of Messages  
This printer indicates two types of messages with the status message window for the printer driver on the PC.  
1.4.2.1 Status Messages  
This section describes the status messages.  
Table 1-6. Status Messages  
Message  
Status  
Printer ready  
Printing  
Printer is ready.  
Printer is printing.  
Manual feed  
Paused  
Printer is loading paper from manual feed slot.  
Printer is in pause mode.  
Printing stopped  
Please wait  
Printer is stopping during printing of a job.  
Printer is in the wait condition.  
Printer is warming up.  
Paused printer warming up  
Printer warming up  
Printer is warming up.  
1.4.2.2 Error Messages  
This section describes error messages, what they indicate, and what measures to take to eliminate the error.  
Table 1-7. Error Messages  
Message  
Status  
Measures  
The user is unable to redirect  
a port, or system software  
cannot find a file to complete  
a request.  
Check the printer connection  
port, and reinstall the driver.  
Configuration error  
Low memory  
Memory in PC has run out.  
Add the memory to the PC.  
The printer is not connected  
to the local port when you are  
using PCL emulation.  
PCL emulation does not  
support a network.  
No local printer  
The printer does not return  
status information.  
Status not available  
Check the printer connection.  
The printer does not return  
status information.  
Check printer/ cable  
Service error  
Check the printer connection.  
Service required.  
Printer is damaged.  
Open the cover and remove  
the jammed paper. Then  
close the cover.  
Clear paper jam  
A paper jam occurred.  
1-10  
Rev. A  
EPL-5500W Service Manual  
General Description  
Measures  
Table 1-7. Error Messages (Continued)  
Message  
Status  
Printer is cover open or no  
toner cartridge is installed.  
Check the cover and toner  
cartridge.  
Check Toner & Cover  
Paper in the tray to be fed into  
Wrong paper loaded  
Change paper  
the printer is different from the Check the paper size.  
specified paper size.  
Paper settings are wrong.  
Check the paper size settings.  
1.4.3 Printing Resolution Host PC Capability Dependency  
This printer driver calculates the host PC’s capability every time Windows starts up, and the driver drops the  
printing resolution at the beginning of each job automatically if the value it detects will not allow complete  
printing at the resolution the user has set. This printer can print pages at the resolution if the HOST PC fulfill  
the following conditions.  
Table 1-8. Host PC Conditions  
Installed DRAM Quantity  
CPU  
Windows 3.1, WFW 3.11  
Windows 95  
< 8 MB  
8 MB  
< 8 MB  
12 MB  
80386SX  
16/20/25/33 MHz  
or compatibles  
300 DPI  
(Note 1)  
300 DPI  
(Note 1)  
80386DX  
16/20/25/33 MHz  
or compatibles  
300 DPI  
(Note 1)  
300 DPI  
(Note 1)  
300 DPI  
(Note 1)  
300 DPI  
(Note 1)  
80486SX/DX  
16/20 MHz  
or compatibles  
300/600 DPI  
(Note 2)  
300/600 DPI  
(Note 2)  
300/600 DPI  
(Note 2)  
300/600 DPI  
(Note 2)  
80486SX/DX  
25/33/50 MHz  
80486DX2  
50/66 MHz  
80486DX4  
75/100 MHz  
Pentium  
300/600 DPI  
(Note 2)  
300/600 DPI  
(Note 2)  
300/600 DPI  
300/600 DPI  
60/66/75/90/100  
120/133 MHz  
Note 1: Some pages may be not be printed completely, depending on complexity of those pages.  
Note 2: Some pages may not be printed at 600 DPI depending on complexity of those pages.  
Rev. A  
1-11  
General Description  
EPL-5500W Service Manual  
1.5 MAIN COMPONENTS  
To simplify maintenance and repair, the main components of the EPL-5500W have been designed for easy  
removal and replacement. The main components are:  
C180 MAIN Board  
PWB-E Board  
PWB-F Board  
Optical Unit  
Main board  
Power supply circuit board  
High-voltage supply circuit board  
Printhead unit  
Fusing Unit  
Photoconductor unit  
Developer cartridge  
Housing  
C180 MAIN Board  
Fusing Unit  
PWB-E Board  
Optical Unit  
PWB-F Board  
Figure 1-4. Main Components  
1-12  
Rev. A  
EPL-5500W Service Manual  
General Description  
1.5.1 C180 MAIN Board  
The C180 MAIN board contains a parallel interface controller and engine controller board. The primary  
functions of this board are receiving print data from the host and sending the print image to the engine  
controller via the video interface.  
Memory chips  
4M-bit DRAM (U4)  
Custom ICs  
ASIC E05B23 (U6)  
The engine controller consists of an M3807 x 8-bit CPU, including a MASK ROM. It controls laser scanning  
(the polygon mirror drive motor), image synchronization, laser beam pulse width, and power.  
4M DRAM  
(U4)  
E05B23  
(U6)  
M3807  
(IC201)  
Figure 1-5. C180 MAIN Board  
Rev. A  
1-13  
General Description  
EPL-5500W Service Manual  
1.5.2 PWB-E Board  
The PWB-E is the power supply board, which consists of a switching regulator circuit. It converts the AC  
line voltage into +24 V and +5 VDC voltages. There are two types of power supply board, the 100/120 V  
type and 220/240 V type. The difference between the two circuits is only in the input section.  
Do not touch VR1 on PWB-E board. This volume is for factory setting only.  
VR1  
F1  
Figure 1-6. PWB-E Board  
1.5.3 PWB-F Board  
The PWB-F is the high-voltage supply circuit board. It converts the development bias, OPC drum charge  
bias, and image transfer bias.  
Do not touch VR3 on the PWB-F board. These volumes are for factory setting only.  
VR3  
Figure 1-7. PWB-F Board  
1-14  
Rev. A  
EPL-5500W Service Manual  
General Description  
1.5.4 Optical Unit  
The optical unit consists of the laser diode (semi-conductor laser), the mirror motor (scanner motor) which  
drives the polygon mirror for laser scanning, and several mirrors and lenses. The laser beam generated by the  
laser diode is conducted to the OPC drum surface by way of the polygon mirror, as well as several mirrors  
and lenses, to create a latent electro-photographic image on the drum.  
Figure 1-8. Optical Unit  
1.5.5 Fusing Unit  
The fusing unit fixes the toner to the paper using heat and pressure. This unit has a heater lamp, thermistor,  
and thermal fuse. There are two types of fusing units, the 120 V type and the 220/240 V type. The only  
difference between them is the heater lamp.  
Figure 1-9. Fusing Unit  
Rev. A  
1-15  
General Description  
EPL-5500W Service Manual  
1.5.6 Photoconductor Unit  
Core mechanisms of the printing process, such as charging and imaging, are integrated into this unit.  
Figure 1-10. Photoconductor Unit  
1.5.7 Developing Cartridge  
The developing mechanism for the printing process is integrated into this cartridge.  
Figure 1-11. Developing Unit  
1-16  
Rev. A  
Chapter 2 Operating Principles  
Table of Contents  
2.1 ENGINE OPERATION  
2-1  
2.1.1 Print Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2  
2.1.1.1 Paper Feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3  
2.1.1.2 Drum Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4  
2.1.1.3 Laser Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5  
2.1.1.4 Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5  
2.1.1.5 Image Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6  
2.1.1.6 Fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6  
2.1.2 Engine Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7  
2.1.2.1 Main Motor Functions and Control . . . . . . . . . . . . . . . . . . . . . . . . 2-8  
2.1.2.2 Paper Take-Up Sensor and Paper Exit Sensor. . . . . . . . . . . . . . . 2-9  
2.1.2.3 Fuser Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10  
2.1.2.4 Scanner Mirror Motor Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11  
2.1.2.5 Laser Diode Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12  
2.1.2.6 Bias Voltages and Laser Drive Timing . . . . . . . . . . . . . . . . . . . . 2-13  
2.1.2.7 Fan Motor Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15  
2.1.2.8 Power Supply Circuit Function and Safety Protection. . . . . . . . . 2-15  
2.2 PARALLEL INTERFACE CONTROLLER OPERATION  
2-16  
2.2.1 C180 MAIN Board Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16  
List of Figures  
Figure 2-1. Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1  
Figure 2-2. Print Process Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2  
Figure 2-3. Paper Feeding from the Paper Feed Tray . . . . . . . . . . . . . . . . . . . . 2-3  
Figure 2-4. Drum Charge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4  
Figure 2-5. Laser Exposure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5  
Figure 2-6. Development. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5  
Figure 2-7. Image Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6  
Figure 2-8. Fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6  
Figure 2-9. Engine Controller Connecting Diagram . . . . . . . . . . . . . . . . . . . . . . 2-7  
Figure 2-10. Gear and Roller Positions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8  
Figure 2-11. Main Motor Drive Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9  
Figure 2-12. Paper Take-Up Sensor and Paper Exit Sensor On/Off Timing . . . 2-9  
Figure 2-13. Fuser Control Circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10  
Figure 2-14. Temperature for Fuser Control Procedure . . . . . . . . . . . . . . . . . . 2-10  
Figure 2-15. Scanner Motor Control Circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11  
Figure 2-16. Laser Diode Drive Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12  
Figure 2-17. LDATA Generation Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12  
Figure 2-18. Laser Emission Power Adjustment Timing . . . . . . . . . . . . . . . . . . 2-12  
Figure 2-19. High-Voltage Supply Block Diagram. . . . . . . . . . . . . . . . . . . . . . . 2-13  
Figure 2-20. Print Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14  
Figure 2-21. Print Sequence (Start) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14  
Figure 2-22. Print Sequence (End) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14  
Figure 2-23. Power Supply Circuit Block Diagram . . . . . . . . . . . . . . . . . . . . . . 2-15  
Figure 2-24. Parallel Interface Controller Section . . . . . . . . . . . . . . . . . . . . . . . 2-16  
Figure 2-25. C180 MAIN Board Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . 2-16  
List of Tables  
Table 2-1. Functions of C180 MAIN Board Main Elements . . . . . . . . . . . . . . . 2-18  
EPL-5500W Service Manual  
Operating Principles  
2.1 ENGINE OPERATION  
This section describes the functions and operating principles of the EPL-5500W engine. Figure 2-1 shows the  
locations and names of the main engine components.  
7
4
5
6
3
8
2
1
9
18  
10  
11  
17  
16  
12  
13  
14  
15  
Figure 2-1. Main Components  
1. Fan Motor (M3)  
11. Paper Feeding Tray  
12. Paper Lift-up Plate  
13. Paper Take-up Roller  
14. Paper Transport Roller  
15. Paper Take-up Sensor (PC1)  
16. Pre-image Transfer Roller  
17. Electrode Comb  
2. Lower Fusing Roller  
3. Paper Exit Sensor (PC3)  
4. Upper Fusing Roller  
5. Heater Lamp (H1)  
6. Paper Exit Roller  
7. Print Tray  
8. Optical Unit  
18. Drum Cartridge  
9. Toner Cartridge  
10. Manual Feed Guide  
Rev. A  
2-1  
Operating Principles  
EPL-5500W Service Manual  
2.1.1 Print Process  
This section describes the print process from paper feeding to paper exit. Figure 2-2 shows a diagram of the  
print process.  
Optical Unit  
Print Exit  
Fusing  
Exposure  
Drum Cartridge  
Drum  
Charge  
Toner  
Hopper  
Image  
Transfer  
Develop-  
ment  
Toner Cartridge  
Manual Feed  
(1 sheet)  
Multi Feeding  
(150 sheets)  
Paper Feeding  
Tray  
Figure 2-2. Print Process Diagram  
2-2  
Rev. A  
EPL-5500W Service Manual  
2.1.1.1 Paper Feeding  
Operating Principles  
Paper can be fed into the printer from the paper feed tray (150 sheets) or from the manual feed slot (1 sheet at  
a time). Paper fed by the paper take-up roller is transported to the transport roller, pre-image transfer roller,  
and then exit roller. After this, the paper is fed out onto the print tray. The starting position of an image is  
decided by the paper take-up sensor (PC1). A photo sensor is used as the paper take-up sensor (PC1) and the  
paper exit sensor (PC3).  
Paper Feeding Tray (Standard Tray)  
When the paper take-up solenoid is energized, the main motor (M1) drive is transmitted to the paper take-up  
roller via the paper take-up clutch (a one-way clutch) to rotate the paper take-up roller one revolution. At the  
same time, the depression cam rotates and releases the paper lift-up plate to feed the top (first) paper. The  
fixed separating pad is used for the paper separation system. It prevents the second or later sheets from being  
fed together with the top paper.  
Paper Exit Roller  
Upper Fusing Roller  
Lower  
Fusing  
Roller  
Paper Exit Sensor  
(PC3)  
When SL1 is de-energized  
Paper Take-Up  
Roller  
Depression  
PC Drum  
Cam  
Pre-Image Transfer  
Roller  
Paper Lift-Up Plate  
When SL1 is energized  
Fixed Separating  
Pad  
Transport Roller  
Paper Take-  
Paper Take-Up Sensor (PC1)  
Up Clutch  
Paper Take-Up  
Solenoid (SL1)  
Paper Lift-Up Plate  
Paper  
Figure 2-3. Paper Feeding from the Paper Feed Tray  
Rev. A  
2-3  
Operating Principles  
EPL-5500W Service Manual  
2.1.1.2 Drum Charge  
The PC drum is charged with static electricity before laser exposure. The rotating charge brush and pre-film  
are used as the charging method. Less ozone is generated by the corona charge of the rotating charge brush  
and the pre-film, and the PC drum can be charged with low voltage because the charge is directly applied to  
the PC drum. The charge brush is rotated by the drive of the M1 main motor via its gear.  
C180 MAIN  
Drum Charging  
and Pre-film Bias  
PWB-F  
IC201  
Drum Cartridge  
Rotating Charge  
Brush  
PC Drum  
Protecting  
Shutter  
PC Drum  
Protecting  
Shutter  
A
Charged Surface:  
(approx. -800 V)  
PC Drum  
B
Pre-film  
A: Drum Charging Bias  
B: Drum Ground  
Figure 2-4. Drum Charge  
2-4  
Rev. A  
EPL-5500W Service Manual  
2.1.1.3 Laser Exposure  
Operating Principles  
The laser beam, emitted from the optical unit, makes an invisible static image. The SOS (start of scan)  
sensor, installed on the laser diode control board (PWB-D), unifies the laser emission timing for each scan  
line.  
Charged Surface  
C180 MAIN  
Reflector Mirror  
IC201  
CN210  
1
5
Laser-Exposed Surface:  
(Approx. -50 V)  
CN205  
PWB-D  
1
M2  
SOS Sensor  
Laser Diode  
7
Figure 2-5. Laser Exposure  
2.1.1.4 Development  
Toner is applied to the invisible static image on the PC drum and a toner image is created on the surface.  
When the PC drum starts to rotate (when the main motor is activated), the PC drum surface remains 0 V at  
the position between the rotating charge brush and sleeve roller. At this time, a specified positive voltage is  
applied to the sleeve roller to prevent toner from being attracted back onto the PC drum (reverse bias  
control).  
2
4
3
Vs Terminal  
VBL Terminal  
VB Terminal  
VB (Developing Bias)  
C180 MAIN  
IC201  
VBL (Toner Blade Bias)  
PWB-F  
CN204  
1
1
8
8
CN1F  
Vs (Lower Seal Bias)  
Figure 2-6. Development  
1. Toner hopper:  
Contains toner.  
2. Toner agitating screw:Stirs the toner in the hopper and sends the toner to the toner transport  
roller.  
3. Toner transport roller: Transports the toner to the sleeve roller.  
4. Doctor blade:  
Spreads a thin, even coat of toner over the resin sleeve. The toner is  
negatively charged by passing between this blade and resin sleeve.  
Rotates the resin sleeve.  
Carries the toner to the PC drum surface for development.  
Collects the toner remaining on the resin sleeve.  
5. Sleeve roller:  
6. Resin sleeve:  
7. Bias seal:  
8. PC drum:  
Is exposed to the laser to create an invisible image and rotates to carry  
the developed image to the paper surface.  
Rev. A  
2-5  
Operating Principles  
EPL-5500W Service Manual  
2.1.1.5 Image Transfer  
The electrode comb is an image transfer system that transfers the toner image on the PC drum onto the paper.  
Image Transfer Unit  
Housing  
Housing  
Electrode Comb  
Pre-Image Transfer Roller  
C180 MAIN  
Electrode Comb  
IC201  
PWB-F  
PWB-S  
CN204  
1
Housing  
1
1
8
1
8
8
8
CN1F  
Pre-Image Transfer  
Roller  
Housing Ground  
Image Transfer Bias  
Figure 2-7. Image Transfer  
2.1.1.6 Fusing  
The toner image transferred onto the paper is fixed securely using a heat roller system as the fusing system.  
The upper fusing roller, which is heated by the heater lamp, fuses the toner image, which is securely fixed by  
the pressure between the upper and lower fusing rollers. Thermistor TH1 detects and controls the temperature  
of the upper fusing roller. Thermal fuse TF1 blows when the temperature exceeds 200° C (392° F), shutting  
down power to the heater lamp.  
Thermal Fuse  
Thermistor  
Upper Fusing  
Lower Fusing Roller  
Roller  
Heater Lamp  
Paper  
Figure 2-8. Fusing  
2-6  
Rev. A  
EPL-5500W Service Manual  
Operating Principles  
2.1.2 Engine Control  
This section describes engine control, the power supply board, and the high-voltage supply board. The  
engine is controlled by the main board (C180 MAIN board). Figure 2-9 shows the engine controller  
connection diagram.  
C180 MAIN Board  
Main  
Motor  
(M1)  
PWB-D  
Laser  
Diode  
Drive  
Polygon  
Motor  
(M2)  
Heater Lamp  
PWB-E  
Power  
Unit  
Fan  
Motor  
(M2)  
Interlock Switch  
Exit  
Sensor  
(PC3)  
Paper  
Take-up  
Sensor  
(PC1)  
Paper  
Take-up  
Solenoid  
(SL1)  
Fusing  
Roller  
Thermistor  
(TH1)  
Image Transfer  
Housing  
PWB-F  
High  
PWB-S  
Voltage  
Unit  
Image Transfer  
Charger  
Figure 2-9. Engine Controller Connection Diagram  
Rev. A  
2-7  
Operating Principles  
EPL-5500W Service Manual  
2.1.2.1 Main Motor Functions and Control  
The M1 main motor transmits the drive to the printer rollers and the optional second paper feed unit (lower  
cassette) via each gear, as shown below.  
Toner Cartridge  
Sleeve Roller  
A
Paper Exit Roller  
Upper Fusing Roller  
Lower Fusing  
Roller  
PC Drum  
Pre-image Transfer  
Roller  
Main Motor (M1)  
A
Optional Second Paper Feeding Unit  
Paper Take-Up Roller  
Paper Transport Roller  
Figure 2-10. Gear and Roller Positions  
2-8  
Rev. A  
EPL-5500W Service Manual  
Operating Principles  
Figure 2-11 shows the main motor drive circuit. The M1 main motor is a four-phase stepping motor,  
controlled by the CPU (IC201) on the main board (C180 MAIN). This board has a stepping motor driver IC  
that drives the M1 main motor with a constant current.  
Board  
C180 MAIN  
M1 Main Motor  
CN206  
1
2
3
4
A
A
B
B
Figure 2-11. Main Motor Drive Circuit  
2.1.2.2 Paper Take-Up Sensor and Paper Exit Sensor  
The paper take-up sensor has three functions:  
1. To detect the top edge of paper. The engine starts printing when the detection signal  
is received.  
2. To detect paper size. The printer detects the time it takes for paper to pass the paper  
take-up sensor during paper feeding. If this time is long, longer paper is feeding;  
if the time is short, shorter paper is feeding.  
3. To detect paper jams and feed jams.  
If the paper take-up sensor does not turn on for paper feeding, the printer detects a feed jam or no paper. A  
feed jam is a paper jam that occurs in the feed process.  
If any of the following conditions is detected, the printer detects a paper jam. A paper jam is a jam that  
occurs in the printing process area.  
The paper take-up sensor (PC1) or the paper exit sensor (PC3) is on at power on or when the upper case  
is closed.  
The paper take-up sensor (PC1) or the paper exit sensor (PC3) is not turned on or off within the  
specified time. (Refer to the following timing chart.)  
Take Up Solenoid ON  
[seconds]  
2.0  
11.0  
PC1  
(CN203-3)  
3.5-4.5  
3.4-4.7  
PC3  
(CN208-3)  
Figure 2-12. Paper Take-Up Sensor and Paper Exit Sensor  
On/Off Timing  
Rev. A  
2-9  
Operating Principles  
EPL-5500W Service Manual  
2.1.2.3 Fuser Control  
The heater lamp, powered by AC voltage, heats the fuser. When the power supply board receives a FUSER  
signal from the main board (C180 MAIN), the power supply board (PWB-E) supplies the AC voltage to the  
heater lamp. This AC voltage is cut by an interlock switch when the case is open.  
Thermistor TH1 detects the surface temperature of the upper fusing roller and inputs that analog voltage to  
the 77-pin chip, IC201. Based on this temperature data, the heater lamp on/off signal (the FUSER signal) is  
output from the 54-pin chip, IC201, causing heater lamp H1 to turn on or off to control the fusing  
temperature. When the heater lamp is not turned off even if the thermistor detects a high temperature  
malfunction (which occurs if the surface temperature of the upper fusing roller exceeds 200º C), the signal  
from the 75-pin chip, IC201, changes from H to L to turn off the heater lamp forcibly.  
C180 MAIN  
Analog Voltage Detected by the  
Thermistor (TH1)  
IC201  
CN202  
1
2
TH1  
77  
54  
5 VDC  
Thermistor  
IC202A  
1
H
H
L
2
3
3
CN207  
1
4
Heater Lamp  
H1  
CN3E  
1
5
L
PWB-E  
1
2
3
H
IC202B  
5
6
75  
4
5
TF1  
Thermal Fuse  
L
H
CN1E  
Heater Lamp  
ON/OFF Signal  
L
H1:ON  
H
H1:OFF  
Figure 2-13. Fuser Control Circuit  
The following figure shows the fuser temperature control procedure.  
When a print is made immediately after warm up  
Temperature  
(Degrees C)  
172  
156  
112  
Time  
Power On  
Warm up  
Standby  
Standby with Low  
Temperature  
Figure 2-14. Temperature for Fuser Control Procedure  
1. Warm up: After printer initialization, printer warm up starts, and the heater lamp turns on until  
the upper fusing roller’s temperature reaches approximately 172º C (342º F).  
2. Standby:  
In standby mode, the upper fusing roller’s temperature is controlled to maintain 156º C  
(313º F). When this condition continues for 3 minutes, the printer goes into standby  
mode at low temperature.  
3. Print cycle: When the printer receives the printing command from the controller, the upper  
fusing roller is controlled to maintain 172º C (342º F).  
4. Standby at low temperature:  
The upper fusing roller is controlled to maintain 112º C (234º F).  
2-10  
Rev. A  
EPL-5500W Service Manual  
Operating Principles  
If any of the following conditions are detected, the printer indicates a fuser error:  
1. If the thermistor detects the temperature has not risen by 20º C for 50 msec. within 12 to 30 sec.  
after warm up. (This error applies only when the thermistor detects a temperature of 90º C (194º F)  
or less.)  
2. If the thermistor detects that the temperature has not reached 172º C (342º F) within 60 sec. after  
warm up.  
3. Except in pause mode (see the note below), if the thermistor detects that the temperature in the  
idle state has fallen to 80º C (176º F) or lower for 50 msec., or the temperature during printing has  
fallen to 133º C (271º F) or lower.  
4. The thermistor detects that the temperature has exceeded 193º C (379º F) for 50 msec. during  
temperature control.  
Note:  
In Pause Mode, the control temperature is decreased to save power in the idle state, the  
heater lamp is turned OFF.  
Thermo fuse TF1 cuts power if the temperature of the fusing section rises to an abnormally high level (over  
200° C, 392° F).  
2.1.2.4 Scanner Motor Control  
Figure 2-16 is the scanner motor (M2) control circuit. The scanner motor is driven while it receives the  
POLYGON CTL signal. Motor rotation speed is 8622 rpm.  
C180 MAIN Board  
M2 Scanner Motor  
CN210  
1
NC  
2
+24V  
3
GND2  
4
+5V  
5
P_CTL  
Figure 2-15. Scanner Motor Control Circuit  
If the any of following conditions are detected, the printer indicates a scanner motor error:  
1. The SSCAN signal has not been given once within 1 sec. after the scanner motor is energized.  
2. The number of scanner motor rotations has not stabilized within ± 0.5 rpm by 4.2 sec. after the  
motor is energized.  
3. The number of scanner motor rotations has exceeded ± 3% for more than 0.5 sec. after the motor  
is energized, even if the rotation number stabilizes within ± 0.5 rpm.  
Rev. A  
2-11  
Operating Principles  
EPL-5500W Service Manual  
2.1.2.5 Laser Diode Drive  
Figure 2-16 shows the laser diode drive circuit. Laser diode emission is controlled by three signals (LDATA,  
LDAPC1, and LDAPC2) from the main board (C180 MAIN).  
Laser Diode  
SSCAN  
LD_CTL  
LDAPC1  
LDAPC2  
LD  
SOS  
(PWB-D)  
SOS Mirror  
L DATA  
SOS Sensor  
C180 MAIN Board  
Figure 2-16. Laser Diode Drive Circuit  
The LDATA signal is the laser on/off signal. When it is LOW, the laser emits, and when it is HIGH, the  
laser stops emitting. LDATA is the combination of the two signals in the figure below. If the VIDEO or the  
FORCED LASER DIODE ON signal is activated (LOW), the LDATA signal will be active. The VIDEO  
signal is an image signal sent from the video controller circuit. The FORCED LASER DIODE ON signal is  
a laser emission signal to apply the laser beam to the SOS sensor.  
Forced Laser Diode ON  
L DATA  
VIDEO  
from the Video  
Controller Circuit  
(C180 MAIN)  
Figure 2-17. LDATA Generation Circuit  
The laser diode is forcibly activated after scanner motor M2 turns on. At this time, laser emission power is  
adjusted. LDAPC1 and LDAPC2 are the laser emission power adjust signals; they are analog signals.  
LDAPC1 is a tuning, and LDAPC2 is a fine tuning signal.  
Scanner Motor On  
LDATA  
LDAPC1  
LDAPC2  
P_CTL  
Figure 2-18. Laser Emission Power Adjustment Timing  
If either of the following conditions is detected, the printer indicates a laser error:  
The LDAPC1 signal or LDAPC2 signal has been out of the specified range while laser power is adjusted.  
2-12  
Rev. A  
EPL-5500W Service Manual  
Operating Principles  
2.1.2.6 Bias Voltages and Laser Drive Timing  
Figure 2-19 is a diagram of the drum charge bias voltage, image transfer bias voltage, and the developing  
bias voltage control circuit. These bias voltages are generated from the +24 VDC from the high-voltage  
supply board (PWB-F). If the printer detects a case-open condition, the interlock switch is set to off, which  
cuts the +24 VDC, which, in turn, cuts the bias voltages.  
These bias voltages are controlled by the main board (C180 MAIN). The HV-T signal is the image transfer  
bias voltage control. While this signal is LOW, the image transfer electrode comb is charged to from +3 to  
+6K VDC by the high-voltage supply circuit. HV SEL1 and HV SEL2 are image transfer bias level control  
signals.  
The HVB signal is the digital signal for developing bias voltage control. This signal controls the bias on/off.  
The BIAS MON signal controls the bias voltage level (–300 V to –375K VDC) using pulse data. The image  
density is controlled by the developing bias voltage level.  
Power Supply  
Board  
Main  
Board  
High Voltage Supply  
Board  
(PWB-E)  
(C180 MAIN)  
(PWB-F)  
Drum Charge  
-2.0 K VDC  
PWB-S  
+24 VDC  
Image Transfer  
Bias  
3K to 6 K VDC  
+24 VDC  
HV-C  
Interlock  
SW  
HV-T  
HV SEL1  
HV SEL2  
HV B  
Developing  
Bias  
-270 to -370 VDC  
BIAS MON  
Toner Doctor Blade  
Bias -500 VDC  
Seal Bias  
-250 VDC  
Figure 2-19. High-Voltage Supply Block Diagram  
Rev. A  
2-13  
Operating Principles  
EPL-5500W Service Manual  
Figure 2-20 shows the print process.  
Brush Roller Charging  
Laser Exposure  
PC Drum  
Development  
Image Transfer  
Figure 2-20. Print Process  
Figure 2-21 shows the start print sequence. The printer’s engine starts printing when it receives the PRINT  
signal from the video controller circuit.  
Normal M3 Rotation  
[m sec.]  
4000  
Print  
Command  
Polygon Motor  
(M3)  
20  
1st: 790 to 1300  
2nd: 2670 to 3080  
Paper Take-up  
Sensor (PC1)  
Paper Take-up  
Solenoid  
500  
(SL1/2)  
Main Motor  
(M1)  
150  
1st:770, 2nd:2820  
Drum Charge  
2310  
Laser  
Exposure  
200  
260  
500  
480  
Development  
300  
Image  
Transfer  
1st: 1510  
2nd: 1680  
Figure 2-21. Print Sequence (Start)  
Figure 2-22 is the end of the print sequence.  
[m sec.]  
Polygon Motor  
(M3)  
Paper Exit  
Sensor (PC3)  
5160  
Main Motor  
(M1)  
850  
Drum Charge  
480  
Laser  
Exposure  
Development  
Image  
Transfer  
Figure 2-22. Print Sequence (End)  
2-14  
Rev. A  
EPL-5500W Service Manual  
2.1.2.7 Fan Motor Control  
Operating Principles  
The fan motor (M3) rotates at engine initialization, and stops after 2 sec. The fan motor also rotates during  
printing. When printing ends, the fan motor stops after 3 min.  
If the following condition is detected, the printer indicates a laser error:  
The voltage equivalent to the motor current of the fan motor remains 160 mV or lower for 2 sec.  
2.1.2.8 Power Supply Circuit Function and Safety Protection  
The printer’s power supply board (PWB-E) supplies the +5 VDC and +24 VDC. The +24 VDC is used as  
the bias voltage supply, main motor (M1) drive, scanner motor (M2) drive, fan motor (M3) drive, and  
solenoid drive. For safety protection, the +24 VDC line is cut when the interlock switch (case open switch)  
is off.  
Interlock  
SW  
+24 VDC  
+5 VDC  
Power Supply Board  
AC IN  
(PWB-E)  
SG  
FG  
Figure 2-23. Power Supply Circuit Block Diagram  
Rev. A  
2-15  
Operating Principles  
EPL-5500W Service Manual  
2.2 PARALLEL INTERFACE CONTROLLER OPERATION  
The parallel interface controller section converts from a bidirectional parallel interface to a video interface.  
The parallel interface controller section is in the C180 MAIN board.  
C180 MAIN Board  
Parallel Interface  
Controller Section  
Engine Controller Section  
Figure 2-24. Parallel Interface Controller Section  
2.2.1 C180 MAIN Board Operation  
Figure 2-25 shows a block diagram of parallel interface controller section of the C180 MAIN board.  
Engine Controller  
Bidirectional  
Section  
E05B23  
(U8)  
Parallel I/F  
4M DRAM  
(U4)  
Figure 2-25. C180 MAIN Board Block Diagram  
2-16  
Rev. A  
EPL-5500W Service Manual  
Operating Principles  
Table 2-1 lists the functions of the main elements of the video controller section in the C180 MAIN board.  
Table 2-1. Functions of C180 MAIN Board Main Elements  
Element  
Location  
Function  
This ASIC contains the following functions:  
Changing from parallel I/F to video I/F.  
E05B23 ASIC  
DRAM  
U8  
U4  
DRAM management (refresh control, RAS/CAS control).  
These DRAMs are used as the working area of the E05B23.  
Rev. A  
2-17  
Chapter 3 Disassembly and Assembly  
Table of Contents  
3.1 GENERAL INFORMATION  
3-1  
3.1.1 Precautions for Disassembly/Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
3.1.2 Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
3.1.3 Small Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2  
3.1.4 Service Checks after Repair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3  
3.2 DISASSEMBLY AND ASSEMBLY  
3-4  
3.2.1 Housing Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4  
3.2.1.1 Case Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4  
3.2.2 Removal of the Controller Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5  
3.2.2.1 Main Board (C180 MAIN Board) Removal . . . . . . . . . . . . . . . . . . 3-5  
3.2.3 Disassembling the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6  
3.2.3.1 Optical Unit Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6  
3.2.3.2 Image Transfer Roller Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7  
3.2.3.3 Upper Unit Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9  
3.2.3.4 High-Voltage Supply Board (PWB-F) Removal. . . . . . . . . . . . . . 3-10  
3.2.3.5 Power Supply Unit (PWB-E) Removal. . . . . . . . . . . . . . . . . . . . . 3-11  
3.2.3.6 Fusing Unit Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12  
3.2.3.7 Fusing Unit Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15  
List of Figures  
Figure 3-1. Removing the Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4  
Figure 3-2. Removing the Shield Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5  
Figure 3-3. Removing the C169 MAIN-B Board . . . . . . . . . . . . . . . . . . . . . . . . . 3-5  
Figure 3-4. Removing the Optical Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6  
Figure 3-5. Removing the Image Transfer Unit -1. . . . . . . . . . . . . . . . . . . . . . . . 3-7  
Figure 3-6. Removing the Image Transfer Unit -2. . . . . . . . . . . . . . . . . . . . . . . . 3-7  
Figure 3-7. Moving the Image Transfer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8  
Figure 3-8. Reinstalling the Electrode Comb . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8  
Figure 3-9. Removing the Harness Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9  
Figure 3-10. Removing the Upper Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9  
Figure 3-11. Removing the PWB-F Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10  
Figure 3-12. Removing the PWB-F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10  
Figure 3-13. Removing the PWB-E Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11  
Figure 3-14. Removing the PWB-E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11  
Figure 3-15. Gear and Spring Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12  
Figure 3-16. Removing the Fusing Guide Plate . . . . . . . . . . . . . . . . . . . . . . . . 3-12  
Figure 3-17. Removing the Harness Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13  
Figure 3-18. Removing the Fusing Entrance Guide . . . . . . . . . . . . . . . . . . . . . 3-13  
Figure 3-19. Removing the Fusing Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14  
Figure 3-20. Roller Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14  
Figure 3-21. Removing the Heater Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15  
Figure 3-22. Removing the Thermistor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16  
Figure 3-23. Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16  
Figure 3-24. Removing the Paper Separator . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17  
Figure 3-25. Paper Exit Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17  
Figure 3-26. Removing the G-Rings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18  
Figure 3-27. Removing the Upper Fusing Roller . . . . . . . . . . . . . . . . . . . . . . . 3-18  
Figure 3-28. Removing the Lower Fusing Roller . . . . . . . . . . . . . . . . . . . . . . . 3-19  
Figure 3-29. Removing the Thermal Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19  
List of Tables  
Table 3-1. Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
Table 3-2. Abbreviations Used for Screws. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2  
Table 3-3. Screw Types and Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2  
Table 3-4. Checks after Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3  
EPL-5500W Service Manual  
Disassembly and Assembly  
3.1 GENERAL INFORMATION  
This chapter describes disassembly/assembly procedures to use to replace the main assemblies of the  
EPL-5500W.  
3.1.1 Precautions for Disassembly/Assembly  
Follow the precautions below when disassembling/assembling the printer.  
Disconnect the power cord before disassembling/assembling the printer.  
Be sure to handle the fusing unit carefully, because the unit remains hot for a while after  
the printer stops printing.  
If it is necessary to plug in the power cord and operate the printer after disassembling it,  
please be careful of the following:  
1.Keep your hands and clothing well away from operating or rotating parts (such as  
rollers, fan motors, etc.).  
2.Never touch electric terminals or high-voltage components (such as the charger and the  
high-voltage unit).  
Do not disassemble the photoconductor unit and toner cartridge.  
If the photoconductor unit is removed from the printer, do not place it in direct sunlight.  
Do not disassemble the optical unit.  
Never turn power on if the optical unit is not installed.  
To prevent damage to ICs from static electricity, do not touch the ICs on the circuit  
board or the terminals of peripheral electrical components with your hands.  
Use only the recommended tools to ensure safe and efficient maintenance work.  
Inappropriate tools may damage the machine.  
Never open the upper unit until the main motor stops completely. Otherwise, the gears  
may be damaged.  
When transporting the printer, remove the photoconductor unit and toner cartridge from  
the printer.  
When transporting the printer a long distance, pack up the printer using the original  
packing material.  
3.1.2 Tools  
Use the tools listed in Table 3-1 for disassembling/assembling the printer and for troubleshooting.  
Table 3-1. Tools  
Name  
Commercially Available?  
Part No.  
Philips screwdriver no. 2  
Regular screwdriver  
Tweezers  
Yes  
Yes  
Yes  
Yes  
Yes  
B743800200  
B743000100  
B641000100  
B740200100  
B740400100  
Soldering iron  
Round-nose pliers  
Rev. A  
3-1  
Disassembly and Assembly  
EPL-5500W Service Manual  
3.1.3 Small Parts  
In the following sections, abbreviations are used for small parts, such as screws and washers. Tables 3-2 and  
3-3 list these abbreviations.  
Table 3-2. Abbreviations Used for Screws  
Abbreviation  
CP  
Part Name  
Cross-recessed Pan head  
Cross-recessed Cup head  
CC  
CP(O)  
CP(S)(P1)  
CCB  
Cross-recessed Pan head with Outside-toothed lock washer  
Cross-recessed Pan head with Spring lock washer and 1 Plain washer  
Cross-recessed Cup head Bind  
SCB  
Slotted Cross-recessed B-tight  
SCB(S)(P1)  
Slotted Cross-recessed Bind with Spring washer and 1 Plain washer  
Table 3-3. Screw Types and Abbreviations  
Head  
Washer  
Body  
(Assembled)  
Top  
Side  
1.Cross-recessed  
head  
1.Bind  
2.Pan  
3.Cup  
1.Normal  
1.Plain washer 1  
—————-  
2.Slotted Cross-  
recessed head  
2. B-tight  
2.Outside-toothed  
lock washer  
3.Spring washer  
3-2  
Rev. A  
EPL-5500W Service Manual  
Disassembly and Assembly  
3.1.4 Service Checks after Repair  
Check the repaired unit using the following list on completion of servicing.  
Table 3-4. Checks after Repair  
Item  
Location  
Checkpoint  
Check  
Control panel  
Heater lamp  
Test Page  
Do all LEDs and buttons function normally?  
Does the heater lamp turn on normally?  
Is the test page printed normally?  
Does data print in all modes?  
Operation  
Data print  
Is the gap between the top edge of the paper and  
the horizontal line in the adjustment printing sheet  
print exactly 4.2 mm (0.17 inch).  
Adjustments  
Cleaning  
Packing  
Print position  
Is toner and dust removed from the paper path?  
Is the paper take-up roller cleaned?  
Is the roller in the fusing unit cleaned?  
Is the outer surface of the printer clean?  
Are the consumables removed from the printer?  
Is the unit packed securely?  
Are accessories packed also?  
Rev. A  
3-3  
Disassembly and Assembly  
EPL-5500W Service Manual  
3.2 DISASSEMBLY AND ASSEMBLY  
This section describes and illustrates procedures for removing and disassembling components of the  
EPL-5500W. Cleaning is described in Chapter 6. The assembly procedures are not described, except for  
special notes where necessary, because assembly can be accomplished by performing disassembly in reverse.  
3.2.1 Housing Removal  
This section describes how to remove the cases and the rear frame.  
3.2.1.1 Case Removal  
1. Push the upper unit lock release button, and open the upper unit.  
2. Remove each cover in the following order.  
When reinstalling each cover, securely insert the protrusions for the cover into the cutouts in the  
printer frame.  
4. Rear Cover  
3. Operation  
Cover  
Upper unit  
Upper unit lock  
release button  
2. Front Cover  
1. Left cover  
Figure 3-1. Removing the Housing  
3-4  
Rev. A  
EPL-5500W Service Manual  
Disassembly and Assembly  
3.2.2 Removal of the Controller Section  
The control section is comprised of the controller board (the C180 MAIN board).  
3.2.1.1 Main Board (C180 MAIN Board) Removal  
1. Turn the printer so that its right side faces you.  
2. Remove the right cover.  
3. Remove 2 screws, and then remove the shield case.  
Figure 3-2. Removing the Shield Case  
4. Disconnect all connectors on the C180 MAIN board.  
5. Remove the 5 screws for the C180 MAIN board.  
6. Remove the C180 MAIN board.  
Figure 3-3. Removing the C180 MAIN Board  
Rev. A  
3-5  
Disassembly and Assembly  
EPL-5500W Service Manual  
3.2.3 Disassembling the Engine  
This section describes disassembling the engine, including the high-voltage unit (PWB-F) and power supply  
board (PWB-E).  
3.2.3.1 Optical Unit Removal  
Do not touch the optical unit, except during replacement.  
Do not open the unit under any conditions.  
Do not remove the circuit board from the optical unit under any conditions.  
1. Open the top cover.  
2. Remove the right cover, left cover, and front cover. (Refer to Section 3.2.1.1.)  
3. Remove the cover shield plate.  
4. Disconnect connectors CN205 and CN210 from the C180 MAIN board.  
4. Remove the 6 screws from the optical unit.  
5. Remove the optical unit.  
Figure 3-4. Removing the Optical Unit  
3-6  
Rev. A  
EPL-5500W Service Manual  
Disassembly and Assembly  
3.2.3.2 Image Transfer Unit Removal  
1. Open the top cover.  
2. Remove harness cover A. (Refer to Section 3.2.3.3.)  
3. Remove the 2 screws and holders at both ends of the image transfer unit.  
Figure 3-5. Removing the Image Transfer Unit - 1  
4. Disconnect the 2 connectors and remove the unit.  
Figure 3-6. Removing the Image Transfer Unit - 2  
Rev. A  
3-7  
Disassembly and Assembly  
EPL-5500W Service Manual  
After reinstalling the image transfer unit, check that the unit smoothly moves up and down.  
Figure 3-7. Moving the Image Transfer Unit  
5. Remove the electrode comb.  
When reinstalling the electrode comb, be careful of the direction of installation. Install the  
electrode comb so that the comb terminal faces the image transfer roller drive gear.  
Figure 3-8. Reinstalling the Electrode Comb  
3-8  
Rev. A  
EPL-5500W Service Manual  
Disassembly and Assembly  
3.2.3.3 Upper Unit Removal  
1. Open the upper unit.  
2. Remove the right cover and left cover. (Refer to Section 3.2.1.1.)  
3. Disconnect connectors CN202, CN208, and CN211 from the C180 MAIN.  
4. Remove harness covers A and B, and pull CN1 out from the PWB-E board.  
5. Remove the image transfer unit. (Refer to Section 3.2.3.2.)  
A
B
Figure 3-9. Removing the Harness Cover  
6. Slide and remove the unit as shown in the illustration.  
Figure 3-10. Removing the Upper Unit  
Rev. A  
3-9  
Disassembly and Assembly  
EPL-5500W Service Manual  
3.2.3.4 High-Voltage Supply Board (PWB-F) Removal  
1. Open the top cover.  
2. Remove 1 screw from the PWB-F cover.  
3. Remove the PWB-F cover.  
Figure 3-11. Removing the PWB-F Cover  
4. Remove the 4 screws from the PWB-F board.  
5. Disconnect 2 connectors.  
6. Remove the PWB-F board.  
Figure 3-12. Removing the PWB-F  
3-10  
Rev. A  
EPL-5500W Service Manual  
Disassembly and Assembly  
3.2.3.5 Power Supply Unit (PWB-E) Removal  
1. Remove the upper unit. (Refer to Section 3.2.3.3.)  
2. Remove 6 screws, and remove the PWB-E cover.  
Figure 3-13. Removing the PWB-E Cover  
3. Disconnect connector CN207 from the C180 MAIN board.  
4. Remove 4 screws and 2 screws, and then remove the PWB-E.  
Figure 3-14. Removing the PWB-E  
Rev. A  
3-11  
Disassembly and Assembly  
EPL-5500W Service Manual  
3.2.3.6 Fusing Unit Removal  
1. Open the top cover. (Refer to Section 3.2.3.3.)  
2. Remove the image transfer unit. (Refer to Section 3.2.3.2.)  
3. Remove 1 screw, and remove the drive tension section of the fusing unit.  
4. Remove the transport gear.  
5. Release the hook for the spring and remove the drive gear section of the fusing unit.  
When rehooking the spring, be sure to hook it in the correct position.  
drive gear section  
of the Fusing unit  
drive transport  
gear  
hook of the  
spring  
drive tension section  
of the Fusing unit  
Figure 3-15. Gear and Spring Position  
6. Remove 2 screws, and remove the fusing guide plate.  
Figure 3-16. Removing the Fusing Guide Plate  
3-12  
Rev. A  
EPL-5500W Service Manual  
Disassembly and Assembly  
7. Remove the harness cover.  
Figure 3-17. Removing the Harness Cover  
8. Remove the fusing entrance guide.  
Figure 3-18. Removing the Fusing Entrance Guide  
Rev. A  
3-13  
Disassembly and Assembly  
EPL-5500W Service Manual  
10. Remove 4 screws, and remove the fusing unit.  
Figure 3-19. Removing the Fusing Unit  
After reinstalling the fusing unit, check the direction of the bushings on the paper exit roller and  
the connection between the roller and the ground plate.  
Figure 3-20. Roller Position  
3-14  
Rev. A  
EPL-5500W Service Manual  
Disassembly and Assembly  
3.2.3.7 Fusing Unit Disassembly  
This section describes how to remove the paper exit sensor, heater lamp, lower fusing roller, and upper fusing  
roller.  
Heater Lamp  
Do not touch the glass surface of the lamp with your bare hands.  
1. Remove the fusing guide plate. (Refer to Section 3.2.3.8.)  
2. Pull the heater lamp out of the lamp holder from the front side.  
Figure 3-21. Removing the Heater Lamp  
When reinstalling the lamp, position its voltage indicator to the left side (non-gear end.).  
Rev. A  
3-15  
Disassembly and Assembly  
EPL-5500W Service Manual  
Thermistor  
1. Remove the fusing unit. (Refer to Section 3.2.3.6.)  
2. Remove the 1 screw, and remove the thermistor.  
Figure 3-22. Removing the Thermistor  
When reinstalling the thermistor, wire the harness as shown below.  
Figure 3-23. Wiring  
3-16  
Rev. A  
EPL-5500W Service Manual  
Disassembly and Assembly  
Paper Separator  
1. Remove the fusing unit. (Refer to Section 3.2.3.6.)  
2. Release the lock of the holder, and remove the 3 paper separators.  
Figure 3-24. Removing the Paper Separators  
When reinstalling the paper separators, be careful of their positions, because the middle one  
differs from the others.  
Paper Exit Sensor  
1. Remove the fusing unit. (Refer to Section 3.2.3.6.)  
2. Remove the paper exit sensor.  
Figure 3-25. Paper Exit Sensor  
Rev. A  
3-17  
Disassembly and Assembly  
EPL-5500W Service Manual  
Fusing Roller  
1. Remove the fusing unit. (Refer to Section 3.2.3.6.)  
2. Remove the 2 G-rings from the fusing unit.  
Figure 3-26. Removing the G-Rings  
When reinstalling the G-rings:  
Be careful of the direction.  
Securely position them into the grooves of the fusing roller.  
3. Remove the upper fusing roller drive gear.  
4. Remove the upper fusing roller.  
Figure 3-27. Removing the Upper Fusing Roller  
3-18  
Rev. A  
EPL-5500W Service Manual  
Disassembly and Assembly  
5. Take out the lower fusing roller.  
Figure 3-28. Removing the Lower Fusing Roller  
Thermal Fuse  
1. Remove the fusing unit. (Refer to Section 3.2.3.6.)  
2. Remove 2 screws, and remove the thermal fuse.  
Figure 3-29. Removing the Thermal Fuse  
Rev. A  
3-19  
Chapter 4 Adjustment  
Table of Contents  
4.1 ADJUSTMENT  
4-1  
4.1.1 Print Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1  
List of Figures  
Figure 4-1. Print Position Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1  
4-ii  
Rev. A  
EPL-5500W Service Manual  
Adjustments  
4.1 ADJUSTMENTS  
This section describes the adjustment procedures for the EPL-5500W. You must perform these adjustments  
after servicing the printer, especially when any component or part is replaced.  
4.1.1 Print Position Adjustment  
You can adjust the vertical print position on a sheet of paper by turning the image synchronizing volume  
control on the main board (C180 MAIN). After replacing a main board, be sure to adjust the print position  
using the procedure below.  
1. Connect the EPL-5500W to LPT1 port of PC. And set the A4 size paper.  
2. Install the EPL-5500W printer driver.  
3. Set paper size to A4 setting by PCL Emulation Front Panel window.  
4. Copy the adjustment printing data file lj4a4.bin to c:\ drive.  
5. Open the DOS Prompt window.  
7. Type the copy /b lj4a4.bin lpt1: , and then Enter. Printer print adjustment printing sheet.  
8. Check that the registration gap between the leading edge of the sheet and the horizontal line printed on  
the page is within the following range:  
4.2 ± 2.5 mm (0.17 ± 0.1 inches)  
for a adjustment printing sheet on A4 paper:  
If the gap is not correct, adjust the print position as described in the next few steps.  
4.2 mm  
Leading Edge  
Figure 4-1. Print Position Adjustment  
9. Turn printer power off.  
10. Open the right cover and shield plate. (See Chapter 3.)  
11. Adjust the image synchronizing adjustment volume (VR1) on the main board (C180 MAIN) so that the  
gap for the print position of the horizontal line (down from the top edge of the sheet) becomes 4.2 mm  
(0.17 inches) .  
Turn VR1 clockwise to increase the gap for the print position of the horizontal line.  
Turn VR1 counterclockwise to decrease the gap.  
12. Turn on the printer.  
13. Print a adjustment printing sheet again (Step 7) to check the print position.  
14. Repeat steps 8 to 13 until the print position is 4.2 mm (0.17 inches).  
15. Reattach the shield plate and right case.  
Rev. A  
4-1  
Chapter 5 Troubleshooting  
Table of Contents  
5.1 OVERVIEW  
5-1  
5-1  
5-3  
5.2 SELF-DIAGNOSTIC FUNCTION AND TOOL  
5.3 TROUBLESHOOTING  
5.3.1 Troubleshooting of Abnormal Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3  
5.3.2 Print Quality Anomaly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8  
List of Tables  
Table 5-1. Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1  
Table 5-2. Symptoms and Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3  
Table 5-3. The Printer Does Not Operate at All . . . . . . . . . . . . . . . . . . . . . . . . . 5-4  
Table 5-4. Both LED Lights Do Not Come On. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4  
Table 5-5. Clear Paper Jam (1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4  
Table 5-6. Clear Paper Jam (2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5  
Table 5-7. Check Toner & Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6  
Table 5-8. Service Error (1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6  
Table 5-9. Service Error (2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7  
Table 5-10. Service Error (3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7  
Table 5-11. Service Error (4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7  
Table 5-12. Print Quality Anomalies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8  
EPL-5500W Service Manual  
Troubleshooting  
5.1 OVERVIEW  
The EPL-5500W has a sophisticated, built-in, self-diagnostic function that reduces troubleshooting time by  
identifying failed parts or components. This self-diagnostic test identifies the troubleshooting problems for  
page printers, in which even a trivial failure can result in a serious print quality problem.  
5.2 SELF-DIAGNOSTIC FUNCTION AND TOOL  
This section describes the self-diagnostic function, in which the controller automatically checks the operating  
conditions of each component. If any abnormality is detected, the printer driver displays a message in the  
status window.  
If an engine error is detected, the printer driver displays a “SERVICE CALL” message. This error message  
does not display error information details. To isolate the problem more, you must read the engine error status  
register of the printer using a special tool. This tool is program for Windows 3.1.  
The procedure for using the program is as follows:  
1. Connect the EPL-5500W to the PC’s LPT1 port, and power the printer on.  
2. Start Windows 3.1.  
3. If you are using the EPL-5500W printer driver, you must change it so that it does not direct output to a  
printer. (If you are not using the EPL-5500W printer driver, skip to step 9.)  
The tool program cannot run if EPL-5500W printer driver output is directed a printer port in  
Windows 3.1, because the EPL-5500W printer driver and special tool both use an interface  
protocol program. The interface protocol program for the special tool cannot be active in Windows  
3.1 while the interface protocol for the EPL-5500W printer driver is active.  
4. Open the Main window in Windows 3.1.  
5. Open the Printers window.  
6. Select EPL-5500W.  
7. Click the Connect button to change the Ports: selection in the Connect menu from LPT1: or LPT2:  
to FILE:.  
8. Select another printer under the Installed Printers: list, and then click the Set As Default Printer  
button.  
9. Run the SLEEKDBG.EXE file for the special tool from the Program Manager. Windows 3.1 opens the  
Cimarosa Debug Tool window.  
10. Set the Port to LPT1 in the Cimarosa Debug Tool window.  
11. Click the Read / Write Register button in the Cimarosa Debug Tool window. The Select  
Protocol Cimarosa window is opened.  
12. Set the protocol to Peppy.  
13. Type 000D in the Address box and 04 in the Data write box. Then click the Write button.  
14. Type 000E in the Address box. And then click the Read button. The Data read box displays the  
error code.  
The error codes are shown in Table 5-1 on the next page.  
Rev. A  
5-1  
Troubleshooting  
Error Code  
EPL-5500W Service Manual  
Table 5-1. Error Codes  
Error Condition  
0x02  
0x10  
0x13  
0x20  
0x23  
0x31  
0x40  
0x43  
0x51  
0x52  
0x61  
0x62  
0x70  
0x73  
Fan motor error  
Scanner mirror motor error  
Scanner mirror motor and fan motor error  
Laser light error  
Laser light and fan motor error  
Laser light and scanner mirror motor error  
Fusing unit error  
Fusing unit and fan motor error  
Fusing unit and scanner mirror motor error  
Fusing unit, scanner mirror motor, and fan motor error  
Fusing unit and laser light error  
Fusing unit, laser light, and fan motor error  
Fusing unit, laser light, and scanner mirror motor error  
Fusing unit, laser light, scanner mirror motor, and fan motor error  
5-2  
Rev. A  
EPL-5500W Service Manual  
Troubleshooting  
5.3 TROUBLESHOOTING  
This section describes troubleshooting abnormal operations and print quality problems.  
5.3.1 Troubleshooting of Abnormal Operations  
This section describes how to detect malfunctions, and determine their cause, and it suggests what actions to  
take for various types of malfunctions. Each paragraph refers you to a detailed troubleshooting table.  
Table 5-2. Symptoms and Reference Tables  
Reference  
Symptom  
Printer Condition  
Table  
The heater lamp in fusing unit does not come on,  
and so neither LED light is on.  
The printer does not operate at all.  
5-3  
Status not available” or Check  
printer / cable” is displayed.  
Status not available” or Check printer / cable”  
is displayed by the printer driver interface.  
5-4  
Clear paper jam” is displayed by the printer  
driver interface during power on.  
5-5  
Clear paper jam” is displayed.  
Clear paper jam” is displayed by the printer  
driver interface during printing.  
5-6  
Check Toner & Cover” is  
displayed.  
Check Toner & Cover” is displayed by the  
printer driver interface.  
5-7  
A fusing unit error is detected.  
(Refer to Section 5.2)  
5-8  
A fan motor error is detected.  
(Refer to Section 5.2)  
5-9  
Service Call” is displayed.  
A scanner motor error is detected.  
(Refer to Section 5.2)  
5-10  
5-11  
A laser light error is detected.  
(Refer to Section 5.2)  
Rev. A  
5-3  
Troubleshooting  
Cause  
EPL-5500W Service Manual  
Table 5-3. The Printer Does Not Operate at All  
Step  
Checkpoint  
Finding  
Yes  
Solution  
Connector CN207 on the  
C180 MAIN board may be  
disconnected.  
Is connector CN207 on the  
C180 MAIN board  
disconnected?  
Connect CN207  
on the board.  
1
2
The fuse on the PWB-E  
board may be blown.  
Has the fuse blown on the  
PWB-E board?  
Yes  
Replace the fuse.  
With power on, is there an  
output of +5 VDC between pin  
4 (+) and pin 3 (–) for CN207  
on C180 MAIN board?  
Replace the  
PWB-E board.  
PWB-E board may be dead.  
3
4
No  
C180 MAIN board may be  
dead.  
Replace the C180  
MAIN board.  
Table 5-4. Both LED Lights Do Not Come On  
Cause  
Step  
Checkpoint  
Finding  
Solution  
The C180 MAIN board may  
be dead.  
If you replace the C180 MAIN  
board, do the LEDs come on?  
Replace the C180  
MAIN board.  
1
Yes  
Table 5-5. Clear Paper Jam (1)  
Cause  
Step  
Checkpoint  
Finding  
Solution  
The paper take-up sensor  
flag position may be  
incorrect.  
Reposition the  
paper take-up  
sensor flag.  
Is the paper take-up sensor  
flag position OK?  
1
No  
Reposition the  
paper exit sensor  
flag.  
The paper exit sensor flag  
position may be incorrect.  
Is the paper exit sensor flag  
position OK?  
2
3
4
No  
Yes  
Yes  
The paper take-up sensor  
connector may be  
disconnected.  
Is the paper take-up sensor  
connector disconnected?  
Connect it.  
Connect it.  
The paper exit sensor  
connector may be  
disconnected.  
Is the paper exit sensor  
connector disconnected?  
The paper exit sensor may  
be bad.  
5
6
Replace it.  
Replace it.  
The paper take-up sensor  
may be bad.  
5-4  
Rev. A  
EPL-5500W Service Manual  
Troubleshooting  
Solution  
Table 5-6. Clear Paper Jam (2)  
Cause  
Step  
Checkpoint  
Finding  
Disconnect CN203 on the  
C180 MAIN board, and check  
the coil resistance between  
pins 5 and 6 on the  
disconnected cable side of the  
connector using a multimeter.  
Is the resistance  
Replace the paper  
take-up solenoid.  
No  
approximately 80 ohms?  
If the coil is shorted, check the  
solenoid drive circuit using the  
procedure below:  
1. Set the multimeter to  
voltage.  
The paper take-up  
solenoid coils may be  
open or shorted.  
1
2. Place the (–) terminal of  
the multimeter on pin 5  
of connector CN207 on  
the C180 MAIN board.  
3. Place the (+) terminal of  
the multimeter on pin 6  
(GND).  
Replace the paper  
take-up solenoid  
and the C180 MAIN  
board.  
Yes  
With power on, does the  
multimeter detect any current?  
Disconnect CN206 on the  
C180 MAIN board, and check  
the coil resistance between  
pins 1 and 2 and between pins  
3 and 4 (2 points total) on the  
disconnected cable side of the  
connector using a multimeter.  
Pin 1 — Pin 2  
Replace the main  
motor.  
2
No  
Pin 3 — Pin 4  
Are the resistances of all four  
points approximately 10 ohms?  
If any coil is shorted, check the  
main motor drive circuit using  
the following procedure:  
1. Set the multimeter to  
voltage.  
The main motor coils  
may be open or shorted.  
2. Place the (–) terminal of  
the multimeter on pins  
1, 2, 3, or 6 of CN206  
on the C180 MAIN  
Replace the C180  
MAIN board.  
3
Yes  
board.  
3. Place the (+) terminal on  
pin 2 of CN207 on the  
C180 MAIN board  
(GND).  
With power on, does the  
multimeter detect current?  
Continued on next page  
Rev. A  
5-5  
Troubleshooting  
Cause  
EPL-5500W Service Manual  
Table 5-6. Clear Paper Jam (2) (Continued)  
Step  
Checkpoint  
Finding  
Yes  
Solution  
Paper take-up sensor flag  
position may be incorrect.  
Is the paper take-up sensor  
flag position incorrect?  
Reseat the paper  
take-up sensor flag.  
4
5
Paper take-up roller may  
be bad.  
Replace the paper  
take-up roller.  
Table 5-7. Check Toner & Cover  
Cause  
Step  
Checkpoint  
Finding  
Solution  
Replace the  
The interlock switch lever  
is bad.  
Does the switch turn on when  
the case is closed?  
1
2
No  
No  
interlock lever.  
The interlock switch may  
be bad.  
Does the switch toggle?  
(Check with a multimeter.)  
Replace the  
interlock switch.  
With power on, is there an  
output of +24 VDC between  
pin 1 (+) and pin 2 (–) for  
CN207 on C180 MAIN board?  
The PWB-E board may be  
dead.  
Replace the PWB-E  
board.  
3
No  
Table 5-8. Service Error (1)  
Cause  
Step  
Checkpoint  
Finding  
Solution  
The connector for the  
thermistor may be  
disconnected.  
Is the thermistor connector  
disconnected?  
1
2
Yes  
Yes  
Connect it.  
Does the heater lamp  
remain lit up until the error  
occurs?  
The C180 MAIN board  
may be bad.  
Replace the C180 MAIN  
board.  
The heater lamp or  
thermal fuse in the fusing  
unit may be bad.  
Replace the heater lamp  
or thermal fuse in the  
fusing unit.  
Does the heater lamp  
come on at power on?  
3
4
No  
The PWB-E board may  
be dead.  
Replace the PWB-E  
board.  
5-6  
Rev. A  
EPL-5500W Service Manual  
Cause  
Troubleshooting  
Solution  
Table 5-9. Service Error (2)  
Step  
Checkpoint  
Finding  
Connector CN211 on the  
C180 MAIN board may be  
disconnected.  
Is CN211 on the C180 MAIN  
board disconnected?  
1
2
Yes  
Connect it.  
Replace it.  
The fan motor may be bad.  
Table 5-10. Service Error (3)  
Cause  
Step  
Checkpoint  
Finding  
Solution  
Replace the  
optical unit.  
The optical unit may be bad.  
1
2
The C180 MAIN board may  
be bad.  
Replace the C180  
MAIN board.  
Table 5-11. Service Error (4)  
Cause  
Step  
Checkpoint  
Finding  
Solution  
The optical unit may be  
bad.  
Replace the optical  
unit.  
1
The C180 MAIN board  
may be dead.  
Replace the C180  
MAIN board.  
2
Rev. A  
5-7  
Troubleshooting  
EPL-5500W Service Manual  
5.4.2 Print Quality Anomalies  
This section describes how to isolate possible causes of a print quality problem.  
Table 5-12. Print Quality Anomalies  
Symptom  
Possible Cause  
Part Name  
Check Item  
Remedy  
Poor  
development  
Replace the PWB-F  
board.  
Low image density  
PWB-F board  
Check to see if the  
Image transfer surface of image  
Replace the image  
transfer unit.  
unit  
transfer unit is  
damaged.  
Image transfer  
problem  
Replace the PWB-F  
board.  
PWB-F board  
Defective PC  
drum  
Photoconduc-  
tor unit  
Replace the  
photoconductor unit.  
Adjust the print  
density using the  
printer settings.  
Improper print  
density setting  
Foggy background Poor develop-  
ment  
Toner  
cartridge  
Replace the toner  
cartridge.  
Replace the PWB-F  
board.  
Improper  
charging  
Drum charge  
Check the wiring of  
the PC drum charging  
bias line.  
Replace the  
photoconductor unit.  
Adjust the print  
density using the  
printer settings.  
Improper print  
density setting  
5-8  
Rev. A  
EPL-5500W Service Manual  
Troubleshooting  
Remedy  
Table 5-12. Print Quality Anomalies (Continued)  
Symptom  
Blank print  
Possible Cause  
Part Name  
Check Item  
Check whether the  
toner cartridge is  
installed properly.  
Imaging  
cartridge  
Reinstall the toner  
cartridge.  
Poor  
development  
Replace the PWB-F  
board.  
PWB-F board  
PWB-F board  
Improper  
charging  
Replace the PWB-F  
board.  
Check the surface of  
the image transfer  
unit.  
Image transfer  
unit  
Replace the image  
transfer unit.  
Poor image  
transfer  
Replace the PWB-F  
board.  
PWB-F board  
Adjust the print  
density using the  
printer settings.  
Improper print  
density setting  
Defective optical  
unit  
Replace the optical  
unit.  
Optical unit  
Black print  
Photoconduc-  
tor unit  
Replace the  
photoconductor unit.  
Improper  
charging  
Replace the PWB-F  
board.  
PWB-F board  
Toner  
cartridge  
Replace the toner  
cartridge.  
Poor  
development  
Replace the PWB-F  
board.  
PWB-F board  
Adjust the print  
density using the  
printer settings.  
Improper print  
density setting  
Defective optical  
unit  
Replace the optical  
unit.  
Optical unit  
White/black lines  
and bands.  
Improper  
charging  
Photoconduc-  
tor unit  
Replace the imaging  
cartridge.  
Replace the PWB-F  
board.  
PWB-F board  
Poor  
development  
Toner  
cartridge  
Replace the toner  
cartridge.  
Dirt on the fusing  
roller  
Fusing roller  
Clean the fusing roller.  
Rev. A  
5-9  
Troubleshooting  
Symptom  
EPL-5500W Service Manual  
Table 5-12. Print Quality Anomalies (Continued)  
Possible Cause  
Part Name  
PWB-F  
Check Item  
Remedy  
Toner smudges on Improper  
the back side of the charging  
sheet.  
Replace the PWB-F  
board.  
Poor  
development  
Replace the PWB-F  
board.  
PWB-F  
Replace the fusing  
unit.  
Improper fusing  
Fusing unit  
Offset print  
Replace the fusing  
unit.  
Improper fusing  
Fusing unit  
Image transfer  
unit  
Replace the image  
transfer unit.  
White spots  
Poor image  
transfer  
Replace the PWB-F  
board.  
PWB-F  
5-10  
Rev. A  
Chapter 6 Maintenance  
Table of Contents  
6.1 MAINTENANCE  
6-1  
6.1.1 User Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1  
6.1.1.1 Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1  
6.1.1.2 Replacement of Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2  
6.1.2 Service Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3  
6.1.2.1 Periodic Service Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3  
6.1.2.2 Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3  
List of Figures  
Figure 6-1. Position of the Special Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1  
Figure 6-2. Cleaning the Electrode Comb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1  
List of Tables  
Table 6-1. Periodic Service Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3  
Table 6-2. Cleaning Parts and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3  
6-ii  
Rev. A  
EPL-5500W Service Manual  
Maintenance  
6.1 MAINTENANCE  
The EPL-5500W is a page printer that uses an electrophotographic printing method. Unlike most impact or  
ink-jet printers, the key components in the electrophotographic process are integrated into two expendable  
units (the photoconductor unit and toner cartridge). Therefore, periodic replacement of them is essential to  
ensure high-quality output. Other maintenance items are also described in this chapter, which is divided into  
two sections: user maintenance (preventive maintenance) and service maintenance (repair).  
6.1.1 User Maintenance  
Users can achieve maximum print quality from the printer by following the procedures below:  
6.1.1.1 Cleaning  
This section describes the cleaning required for optimal print quality.  
External Cleaning  
Be sure to disconnect the printer from the power outlet before cleaning it. Wipe the cover and external parts  
of the printer with a damp cloth that has been soaked in a neutral cleaning solution.  
Internal Cleaning  
Be sure the printer has been disconnected from the power supply and that the fusing unit has cooled down. If  
the electrode comb of the image transfer unit is dirty, clean it with a special tool, using the following steps:  
1. Pick up the electrode comb cleaner from the upper unit.  
2. Wipe the electrode comb surface from end to end with the electrode comb cleaner several times.  
Figure 6-1. Position of the Special Tool  
Electrode Comb Cleaner  
Cleaner Section  
Pre-image Transfer Roller  
Image Transfer Rear  
Guide  
Figure 6-2. Cleaning the Electrode Comb  
Rev. A  
6-1  
Maintenance  
EPL-5500W Service Manual  
6.1.1.2 Replacement of Consumables  
This printer uses a consumable photoconductor unit and toner cartridge. The life of photoconductor unit is  
20,000 pages and the toner cartridge life is 3,000 pages, when printing on A4- or letter-size pages with a 5%  
print ratio.  
If printed images become faint, remove the toner cartridge and gently shake it. This will distribute the toner  
and may make the images darker. If the image is still too light, replace the toner cartridge cartridge.  
If the printed image remains faint after you have replaced the toner cartridge, change the photo-  
conductor unit.  
6-2  
Rev. A  
EPL-5500W Service Manual  
Maintenance  
6.1.2 Service Maintenance  
This section describes the periodic service maintenance and the cleaning required.  
6.1.2.1 Periodic Service Maintenance  
The following units need service maintenance periodically, because they are subject to functional  
deterioration as the total number of printed pages increases, resulting in bad print quality.  
Table 6-1. Periodic Service Maintenance  
Unit  
Service Interval  
Image transfer unit  
Fusing unit  
Approx. 100,000 pages  
Approx. 100,000 pages  
The service interval listed above is only a reference value. You do not need to perform service maintenance  
exactly at this time.  
6.1.2.2 Cleaning  
Some parts of this printer require regular cleaning. Clean each part using the specified method and tools.  
(Refer to Chapter 3 for disassembly procedures.)  
Table 6-2. Cleaning Parts and Procedures  
Parts Name  
Paper take-up roller  
Cleaning Procedure  
Wipe the surface with a dry soft cloth.  
Upper fusing roller (in fusing unit)  
Lower fusing roller (in fusing unit)  
Thermistor (in fusing unit)  
Dip a soft cloth in silicon oil and wipe the dust off.  
Dip a soft cloth in denatured alcohol and wipe the  
dust off.  
Paper separator and rollers (in fusing unit)  
Rev. A  
6-3  
Maintenance  
EPL-5500W Service Manual  
6-4  
Rev. A  
Appendix A Reference Materials  
Table of Contents  
A.1 CONNECTOR PIN ASSIGNMENTS  
A-1  
A.1.1 Main Board (C180 MAIN-B Board) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3  
A.2 CIRCUIT DIAGRAM  
A-7  
A.3 CIRCUIT BOARD COMPONENT LAYOUT  
A-12  
List of Figures  
Figure A-1. Connector Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1  
Figure A-2. C180 MAIN Circuit Diagram (1/2) . . . . . . . . . . . . . . . . . . . . . . . . . . A-7  
Figure A-3. C180 MAIN Circuit Diagram (2/2) . . . . . . . . . . . . . . . . . . . . . . . . . . A-9  
Figure A-4. PWB-E (120V) Circuit Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10  
Figure A-5. PWB-E (220/240V) Circuit Diagram . . . . . . . . . . . . . . . . . . . . . . . A-11  
Figure A-6. C180 MAIN Component Layout (Side A) . . . . . . . . . . . . . . . . . . . A-12  
Figure A-7. C180 MAIN Component Layout (Side B) . . . . . . . . . . . . . . . . . . . A-13  
List of Tables  
Table A-1. Board Connector Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2  
Table A-2. CN2 Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3  
Table A-3. CN202 Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4  
Table A-4. CN203 Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4  
Table A-5. CN204 Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4  
Table A-6. CN205 Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4  
Table A-7. CN206 Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4  
Table A-8. CN207 Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5  
Table A-9. CN208 Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5  
Table A-10. CN209 Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5  
Table A-11. CN210 Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5  
Table A-12. CN211 Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5  
EPL-5500W Service Manual  
Appendix  
A.1 CONNECTOR PIN ASSIGNMENTS  
Figure A-1 illustrates the interconnection of the primary components. Table A-1 gives the size and a  
description of each connector.  
Main Motor  
CN206  
1
2
3
4
ϕ
A
ϕ
A
C180 MAIN  
Board  
ϕB  
M 1  
Polygon Motor  
M 2  
ϕB  
HO ST  
P C  
CN210  
CN 1M  
1
CN 2  
5
4
3
2
1
POLYGON CTL  
5 VDC  
2
3
4
G N D  
24 VDC  
N C  
Fan Motor  
CN211  
1
2
FA N  
24 VDC  
M 3  
Paper Exit Sensor  
CN3S  
CN208  
3
1
2
3
ANODE (PC1)  
G N D  
PC3  
2
1
PC3  
Paper Take-up Sensor  
CN1S  
CN203  
3
2
1
1
2
3
4
5
6
ANODE (PC1)  
GND  
PC1  
N C  
P C1  
24 VDC  
FEED1  
Paper Take-up  
Solenoid  
CN 1D  
CN205  
CN2S  
DC5V  
DATA  
GND  
7
6
5
4
3
2
1
1
2
3
4
5
6
7
PWB - D  
1
2
2
1
L
Laser Diode  
Drive Board  
SL1  
LD APC1 (LDVR1)  
LD APC1 (LDVR2)  
C O  
S SCAN  
Fusing Roller  
Thermistor  
CN202  
1
2
THERMISTOR  
VDC  
5
TH 1  
Fusing Roller  
Heater Lamp  
CN204  
CN1E  
CN1F  
CN207  
CN3E  
8
7
6
5
4
3
2
1
8
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
HV  
HV  
HV SEL1  
HV SEL2  
C
T
PWB-F  
PWB- S  
1
2
3
4
5
1
2
3
4
5
HEAT  
N C  
HEAT L  
N
1
2
3
H 1  
24 VDC  
G N D  
GND  
7
6
5
4
3
2
1
Image  
Transfer  
Housing  
High  
Voltage  
Unit  
T F1  
5 VDC  
HV  
BIAS MON  
G N D  
B
PWB-E  
Fusing Roller Thermal Fuse  
FUSER LAMP  
24 VDC  
Power  
Unit  
Image  
Transfer  
Charger  
Interlock  
Switch  
CN1A CN209  
1 2  
11  
10  
9
1
2
3
4
5
6
7
8
9
24 VDC  
FEED2  
N C  
Inlet  
Board  
Power SW  
Inlet  
Paper Take-up  
Solenoid  
5
VDC  
8
GND  
PWB- A  
7
P EMP2  
PSIZE0  
2NDBIN  
mm/inches  
6
5
4
3
SL2  
10 UNIVERSAL  
11 CHECK1  
1
2
24 VDC  
FEED2  
2
1
8
CHECK2  
2nd Paper Feeding  
Unit (Optional)  
Figure A-1. Connector Connections  
Rev. A  
A-1  
Appendix  
EPL-5500W Service Manual  
Table A-1. Board Connector Summary  
Connector  
Description  
Pins  
Reference  
Main Board (C180 MAIN Board)  
CN1  
CN2  
Video interface (not used)  
20 pins  
Centronics parallel interface  
Connector for thermistor  
36 pins Table A-2  
CN202  
2 pins  
Table A-3  
Connector for paper take-up solenoid and paper take-up  
sensor  
CN203  
CN204  
6 pins  
Table A-4  
Connector for high-voltage supply board (PWB-S and PWB-F  
board)  
8 pins  
Table A-5  
CN205  
CN206  
CN207  
CN208  
CN209  
CN210  
CN211  
Connector for optical unit  
7 pins  
4 pins  
5 pins  
3 pins  
Table A-6  
Table A-7  
Table A-8  
Table A-9  
Connector for motor  
Connector for power supply board (PWB-E board)  
Connector for paper exit sensor  
Connector for lower paper cassette  
Connector for optical unit  
12 pins Table A-10  
5 pins Table A-11  
2 pins Table A-12  
Connector for fan  
Power Supply Board (PWB-E Board)  
CN1  
CN2  
CN3  
Connector for AC power inlet  
Connector for main board  
Connector for heater lamp  
4 pins  
5 pin  
Table A-8  
3 pins  
High-Voltage Supply Board (PWB-F Board)  
CN1  
CN2  
Connector for main board  
8 pins  
3 pins  
Table A-5  
Connector for paper take-up sensor  
A-2  
Rev. A  
EPL-5500W Service Manual  
Appendix  
A.1.1 Main Board (C180 MAIN Board)  
Table A-2. CN2 Pin Assignments  
Pin No. Signal Name  
I/O  
Description  
STROBE signal  
Data bit 1  
Data bit 2  
Data bit 3  
Data bit 4  
Data bit 5  
Data bit 6  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
STROBE  
DATA1  
DATA 2  
DATA 3  
DATA 4  
DATA 5  
DATA 6  
DATA 7  
DATA 8  
ACKNLG  
BUSY  
I
I
I
I
I
I
I
I
I
O
O
O
O
I
Data bit 7  
Data bit 8  
ACKNLG signal  
BUSY signal  
PE signal  
SLCT signal  
AUTO-FEED signal  
Not connected  
GND  
PE  
SLCT  
AUTO-FEED  
NC  
GND  
CHASSIS  
CHASSIS GND  
17  
GND  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
NC  
I
Not connected  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
INIT signal  
ERROR signal  
GND  
Not connected  
+5 VDC  
SLCT IN signal  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
INIT  
ERROR  
GND  
NC  
+5  
SLCT IN  
O
I
Rev. A  
A-3  
Appendix  
EPL-5500W Service Manual  
Table A-3. CN202 Pin Assignments  
Pin No. Signal Name  
I/O  
Description  
1
2
+5  
TH  
I
+5 VDC  
Fuser temperature  
Table A-4. CN203 Pin Assignments  
Pin No. Signal Name  
I/O  
Description  
1
2
3
4
5
6
PS1  
GND1  
PS1  
NC  
+24V  
FEED1  
I
I
O
Paper take-up sensor  
Ground  
Paper take-up sensor  
Not connected  
+24 VDC  
Paper take-up solenoid drive  
Table A-5. CN204 Pin Assignments  
Pin No. Signal Name  
I/O  
Description  
1
2
3
4
5
6
7
8
HV-C  
HV-T  
HV-S  
HV-S2  
HV-B  
BIAS-M  
GND2  
+24  
I
O
Ground  
+24 VDC  
Table A-6. CN205 Pin Assignments  
Pin No. Signal Name  
I/O  
Description  
1
2
3
4
5
6
7
SSCAN  
LD-CTL  
LDAPC2  
LDAPC1  
GND1  
I
I
Horizontal synchronous signal  
Laser power signal  
Laser power adjust 2  
Laser power adjust 1  
Ground  
O
O
O
LDATA  
+5V  
Laser data  
+5 VDC  
Table A-7. CN206 Pin Assignments  
Pin No. Signal Name  
I/O  
Description  
Motor phase A  
Motor phase A  
Motor phase B  
Motor phase B  
1
2
3
4
A
A
B
B
O
O
O
O
A-4  
Rev. A  
EPL-5500W Service Manual  
Appendix  
Table A-8. CN207 Pin Assignments  
Pin No. Signal Name  
I/O  
Description  
1
2
3
4
5
+24V  
O
+24 VDC  
Ground  
Ground  
+5 VDC  
GND2  
GND1  
+5V  
FUSER  
Heater lamp on  
Table A-9. CN208 Pin Assignments  
Pin No. Signal Name  
I/O  
Description  
Paper exit sensor  
Paper exit sensor  
Ground  
1
2
3
PS3  
PS3  
GND  
I
I
Table A-10. CN209 Pin Assignments  
Pin No. Signal Name  
I/O  
Description  
1
2
3
4
5
+24 V  
FEED2  
NC  
+5V  
GND1  
PE2  
O
I
+24 VDC  
Lower cassette solenoid on  
Not connected  
+5 VDC  
Ground  
6
Lower cassette paper empty  
7
8
9
10  
11  
12  
PSIZ0  
PSIZ1  
PSIZE2  
CHECK1  
CHECK2  
CHECK3  
Table A-11. CN210 Pin Assignments  
Pin No. Signal Name  
I/O  
Description  
Not connected  
+24 VDC  
Ground  
+5 VDC  
Polygon motor control  
1
2
3
4
5
NC  
O
+24V  
GND2  
+5V  
P-CTL  
Table A-12. CN211 Pin Assignments  
Pin No. Signal Name  
I/O  
Description  
1
2
+24V  
FAN  
O
+24 VDC  
Fan control  
Rev. A  
A-5  
Appendix  
EPL-5500W Service Manual  
A-6  
Rev. A  
EPL-5500W Service Manual  
Appendix  
A.2 CIRCUIT DIAGRAMS  
Figure A-2. C180 MAIN Circuit Diagram (1/2)  
Rev. A  
A-7  
Appendix  
EPL-5500W Service Manual  
A-8  
Rev. A  
EPL-5500W Service Manual  
Appendix  
Figure A-3. C180 MAIN Circuit Diagram (2/2)  
Rev. A  
A-9  
Appendix  
EPL-5500W Service Manual  
Figure A-4. PWB-E (120 V) Circuit Diagram  
A-10  
Rev. A  
EPL-5500W Service Manual  
Appendix  
+
Figure A-5. PWB-E (220/240 V) Circuit Diagram  
Rev. A  
A-11  
Appendix  
EPL-5500W Service Manual  
A.3 CIRCUIT BOARD COMPONENT LAYOUTS  
Figure A-6. C180 MAIN Component Layout (Side A)  
A-12  
Rev. A  
EPL-5500W Service Manual  
Appendix  
Figure A-7. C180 MAIN Component Layout (Side B)  
Rev. A  
A-13  
EPSON OVERSEAS MARKETING LOCATIONS  
EPSON AMERICA, INC  
20770 Madrona Avenue,  
P.O. Box 2842  
Torrance, CA 90509-2842  
Phone: (800) 922-8911  
EPSON DEUTCHLAND GmBH  
Zülipicher Straße 6, 40549 Düsseldorf  
Germany  
Phone: 0211-56030  
Fax:  
0211-504-7787  
Fax:  
(310) 782-5220  
EPSON UK LTD.  
EPSON FRANCE S.A.  
68 bis, rue Marjolin 92300,  
Levallois-Perret, France  
Phone: 02-262331  
Campus 100, Maylands Avenue,  
Hemel Hempstead, Herts,  
HP2 7TJ, U.K.  
Phone: 1442-61144  
Fax:  
02-2440750  
Fax:  
1442-227227  
EPSON IBERICA  
EPSON ITALIA S.p.A.  
V. le F. lli Casiraghi, 427  
20099 Sesto S. Giovanni MI, Italy  
Phone: 02-262331  
Avda. de Roma, 18-26  
08290 Cerdanyola del Valles  
Barcelona, Spain  
Phone: 582.15.00  
Fax:  
02-2440750  
Fax:  
582.15.55  
EPSON AUSTRALIA PTY. LTD.  
1/70 Gibbes Street,  
Chatswood 2067 NSW, Australia  
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No. 1 Raffles Place #26-00  
OUB Centre, Singapore 0104  
Phone: 5330477  
Phone: 02-415-9000  
Fax:  
02-417-0077  
Fax:  
5338119  
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20/F, Harbour Centre,  
25 Harbour Road, Wanchai,  
Hong Kong  
EPSON TAIWAN TECHNOLOGY &  
TRADING LTD.  
10F, No.287 Nonking E. Road, Sec . 3,  
Taipei, Taiwan, R.O.C.  
Phone: 585-4600  
Phone: 2-717-7360  
Fax:  
827-4346  
Fax:  
2-712-9164  
SEIKO  
PRINTER  
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Nagano-ken, 399-07, JAPAN  
Phone: 0263-52-2552  
Fax:  
0263-54-4007  
Telex: 3342-214 (SEPSON J)  
As of October 1995  
EPSON  
Printed in Japan  
95.11-.01-S  

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