Epson Artisan 837 User Manual

®
2
Press the  
On button, then adjust the control panel.  
Artisan 837  
Start Here  
Read these instructions before using your product.  
1 Unpack  
3 Select settings  
1
Select your language and country.  
Touch the screen to select the desired option. Press  
or to see more countries.  
2
Select the current Daylight Saving Time setting (Winter  
or Summer).  
3
4
5
6
7
Select the date format.  
French control panel stickers  
(included for Canada only)  
Use the numeric keypad to set the date, then press OK.  
Select the time format (12h or 24h).  
Use the numeric keypad to set the time.  
Press OK when done.  
Caution: Do not open ink cartridge packages until you are ready to  
install the ink. Cartridges are vacuum packed to maintain reliability.  
Remove all protective materials from the printer, including  
from inside the paper cassette.  
Note: You can change the date and time settings using the product’s  
control panel. For more information, see the online User’s Guide.  
1
Raise the scanner unit and remove the transportation  
lock. Store the transportation lock as shown.  
4 Install ink cartridges  
1
2
Lift up the scanner unit.  
2
Lower the scanner unit.  
Unpack the ink cartridges.  
2 Turn on and adjust  
3
Remove only the yellow tape from each cartridge.  
1
Connect the power cord  
to the back of the printer  
and to an electrical  
outlet.  
Caution: Do not connect  
to your computer yet.  
Caution: Don’t remove any other seals or the cartridges may  
leak.  
*412184200*  
*412184200*  
Connection options  
6 Connect the fax line  
Wireless connection  
To fax, connect a phone cord to a telephone wall jack and  
to the LINE port on the back of your product. To connect a  
telephone or answering machine, use the EXT. port on your  
product. See the Quick Guide for more details.  
You must install the software on every computer from which  
you want to print. For the first installation, we recommend using  
a temporary USB connection to simplify wireless setup. After  
the printer is connected to the network, you will be prompted  
to remove the cable.  
If you’re using Mac OS X 10.6.x or 10.7, or you don’t have a  
USB cable, you will need to use the control panel on the printer  
to select wireless settings. Follow the instructions on your  
computer screen during software installation; they will explain  
how to connect the printer wirelessly this way.  
Note: If you’re connecting to a DSL phone line, you must use a DSL  
filter or you won’t be able to fax. Contact your DSL provider for the  
necessary filter.  
Make sure you know your network name (SSID) and network  
password:  
• Network name  
• Network password  
7 Install software  
If you don’t have this information, contact the person who set  
up your network.  
Note: If your computer does not have a CD/DVD drive, you can  
download the software from the Epson website (see “Epson technical  
support”).  
Direct USB connection  
Make sure you have a USB cable (not included).  
Caution: Be sure to close your other programs, including any screen  
savers and virus protection software, before beginning this software  
installation.  
Wired network connection  
Make sure you have an Ethernet® network cable (not included).  
You must install the software on every computer from which  
you want to print.  
1
Make sure the printer is  
NOT CONNECTED to your  
computer.  
Any problems?  
Windows®: If you see a Found New  
Hardware screen, click Cancel and  
disconnect the USB cable. You can’t  
If you experience problems during setup, see below:  
Network setup was unsuccessful.  
install your software that way.  
Make sure you select the right network name (SSID).  
If you see a firewall alert message, click Unblock or Allow to  
let setup continue.  
2
3
Insert the product CD.  
If your network has security enabled, make sure you enter  
your network password (WEP key or WPA passphrase)  
correctly. If it has uppercase (ABC) or lowercase (abc)  
letters, make sure you enter them correctly.  
Windows: If you see the AutoPlay window, click Run  
Setup.exe. If you see the User Account Control screen,  
click Yes or Continue.  
Mac OS® X: Double-click the  
Epson icon.  
4
Click Install (Windows) or Continue (Mac OS X) and  
follow the instructions on your computer screen.  
Press the number buttons to select uppercase letters (ABC),  
lowercase letters (abc), or numbers (123) and symbols  
(*!#&).  
Press each button repeatedly until you see the character you  
want.  
Press or to move the cursor.  
5
When you see the Select Your Connection screen, check  
the “Connection options” section on this sheet for more  
information. Then click Next (Windows) or Continue  
(Mac OS X) and follow the instructions on your computer  
screen.  
Press  
Press  
to delete a character.  
to insert a space  
Press OK when you’re finished entering your password.  
You see error messages on the printer’s screen.  
See your Quick Guide for troubleshooting information.  
Setup is unable to find my printer after connecting it  
with a USB cable.  
Need paper and ink?  
Try Epson premium papers with Claria® ink for better than  
photo lab quality results. For the right supplies at the right  
time, you can purchase them at Epson Supplies Central  
(Canadian sales). You can also purchase supplies from an  
Epson Authorized reseller. To nd the nearest one, call  
800-GO-EPSON (800-463-7766).  
Make sure it is securely connected as shown:  
Any questions?  
Genuine Epson paper  
Quick Guide  
Epson offers a wide variety of papers to meet your needs;  
visit Epson Supplies Central for more information.  
Basic steps for copying, printing, faxing, and scanning.  
Ultra Premium Photo Paper Glossy  
Instant-drying high gloss paper for  
long-lasting photos, suitable for framing.  
Genuine Epson inks  
Look for the numbers below  
to find your cartridges. It’s as  
easy as remembering your number!  
On-screen help with your software  
Select Help or ? when you’re using your software.  
User’s Guide  
Artisan 837 ink cartridges  
Click the icon on your desktop (or in the Applications/Epson  
Software/Guide folder on Mac OS X) to access the online  
User’s Guide, software downloads, Epson Supplies Central®,  
and more (requires an Internet connection). If you don’t have  
a User’s Guide icon, you can install it from the CD or go to the  
Epson website, as described below.  
Color  
Black  
Standard-capacity  
High-capacity  
99  
99  
99  
99  
99  
98  
98  
98  
98  
98  
98  
Cyan  
Magenta  
Yellow  
Light Magenta  
Light Cyan  
Epson Connect  
Get instant, wireless printing of photos and  
attachments right from smartphones, iPads,  
tablets, and other popular mobile devices.  
See www.epson.com/connect for details.  
Epson technical support  
Visit epson.com/support (U.S.) or epson.ca/support  
(Canada) where you can download drivers, view manuals, get  
FAQs, or e-mail Epson.  
To speak with a support specialist, call:  
U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday  
through Friday, and 7 AM to 4 PM, Saturday.  
Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday  
through Friday.  
Days and hours of support are subject to change without  
notice. Toll or long distance charges may apply.  
Software technical support  
ABBYY® FineReader®  
(408) 457-9777  
Epson, Artisan, Claria, and Supplies Central are registered trademarks and Epson Exceed  
Your Vision is a registered logomark of Seiko Epson Corporation. Designed for Excellence is  
a trademark of Epson America, Inc.  
General Notice: Other product names used herein are for identification purposes only and  
may be trademarks of their respective owners. Epson disclaims any and all rights in those  
marks.  
Recycling  
Epson offers a recycling program for end of life hardware  
and ink cartridges. Please go to www.epson.com/recycle  
for information on how to return your products for proper  
disposal.  
This information is subject to change without notice.  
© 2011 Epson America, Inc. 8/11  
Printed in XXXXXX  
CPD-34217R1  

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