USER’S GUIDE
MFC-250C
MFC-290C
Version 0
USA/CAN
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the purchase date of your product should you lose your receipt;
„ may support an insurance claim by you in the event of product loss covered by insurance; and,
„ will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software documents and utilities, read FAQs and
troubleshooting tips, and learn how to get the most from your Brother product.
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade (for
Windows® only).
For Customer Service
In USA:
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada:
1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
In Canada:
1-877-BROTHER
Description
Item
LC61BK (Prints approx. 450 pages) 1
LC61Y (Prints approx. 325 pages) 1
LC61C (Prints approx. 325 pages) 1
LC61M (Prints approx. 325 pages) 1
Ink Cartridge Standard <black>
Ink Cartridge <yellow>
Ink Cartridge <cyan> (blue)
Ink Cartridge <magenta> (red)
Premium Plus Glossy Finish Photo
Paper
(Letter size / 20 sheets)
(4"×6" size / 20 sheets)
Matte Finish Inkjet Paper
(Letter size / 25 sheets)
Plain Finish Inkjet Paper
(Letter size / 100 sheets)
Telephone Line Cord
User's Guide
BP71GLTR
BP71GP
BP60ML (USA only)
BP60PL100 (USA only)
LG3077001 (USA only)
LX0261001 (English for USA and Canada)
LX0261002 (French For Canada)
1
ii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iii
Brother® One-Year Limited Warranty and Replacement Service
(USA Only)
Who is covered:
3 Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from
„ This limited warranty (“warranty”) is given
only to the original end-use/retail purchaser
(referred to in this warranty as “Original
Purchaser”) of the accompanying product,
consumables and accessories (collectively
referred to in this warranty as “this
Product”).
„ If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product), prior to your
purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.
use of non Brother®-brand parts and
Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
5 Problems arising from other than defects in
materials or workmanship; and,
6 Normal Periodic Maintenance Items, such
as Paper Feeding Kit, Fuser and Laser
Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
What is covered:
„ This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges,
cordless handset battery, refill ribbons,
therma PLUS paper and thermal paper.
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-877-BROTHER (1-877-
276-8437) or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of your
dated bill of sale showing that this Product was
purchased within the U.S. For the name of
local Brother Authorized Service Center(s),
call 1-877-BROTHER (1-877-276-8437) or
„ Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying
Consumable
and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
„ This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and insurance
(if you desire). You are also responsible for
loss or damage to this Product in shipping.
What is the length of the Warranty Periods:
„ Machines: one year from the original
purchase date.
„ Accompanying
Consumable
and
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Items at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Items is made by Brother in its sole
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
iv
Brother® One-Year Limited Warranty and Replacement Service
(USA Only)
discretion. Brother reserves the right to supply
a refurbished or remanufactured replacement
Machine and/or accompanying Consumable
and Accessory Items and use refurbished
parts provided such replacement products
conform to the manufacturer’s specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged for
any service and/or replacement parts/products
at Brother’s then current published rates.
the product; or (iv) the warranty period on your
original Product has expired or has not been
sufficiently validated with a copy of the proof of
purchase (bill of sale). The replacement
Machine you receive (even if refurbished or
remanufactured) will be covered by the
balance of the limited warranty period
remaining on the original Product, plus an
additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for the repair or replacement as described
above, Brother shall not be liable for any
direct, indirect, incidental or consequential
damages or specific relief. Because some
states do not allow the exclusion or limitation
of consequential or incidental damages, the
above limitation may not apply to you.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you with
a replacement Machine after receiving one
from Brother. If you are dealing directly with
Brother’s Express Exchange Service Brother
will send to you a replacement Machine
shipped for receipt within two business days,
with the understanding that you will, after
receipt of the replacement Machine, supply the
required proof of purchase information,
together with the Machine that Brother agreed
to replace. You are then expected to pack the
Machine that Brother agreed to replace in the
package from the replacement Machine and
return it to Brother using the pre-paid freight bill
supplied by Brother in accordance with the
instructions provided by Brother. Since you will
be in possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging instructions
are not followed and has caused damage to
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL,
WHETHER
EXPRESSED
BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
„ This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother’s obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
„ This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
„ This Limited Warranty (and Brother’s
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important: We recommend that you keep all
original packing materials, in the event that
you ship this Product.
© 2008 Brother International Corporation
v
BROTHER MULTIFUNCTION CENTER / FAX MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother
International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair
or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in
material or workmanship. This warranty applies only to products purchased and used in Canada.
This limited Warranty does not include cleaning, consumables (including, without limitation, ink
cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts,
fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil
bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any
damage caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or if shipped out of the country.
The use of supplies or consumable items that are non-Brother products may void your warranty.
This limited warranty ceases when this machine is rented, sold, or otherwise disposed of.
Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or
Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability
of the end-user/purchaser.
In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped
freight prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together
with your Canadian Proof of Purchase in the form of a Sales Receipt.
When shipping or transporting your MFC/Fax machine, please refer to your Operation
Manual for the proper packaging procedures.
For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner
packs or oil bottles on applicable models) during shipping or transport will cause severe
damage to the Laser MFC/Fax machine and will void the Warranty.
For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and
replace them with the original protective parts. If original protective parts are not available,
leave ink cartridges installed. Please avoid shipping the unit without original protective parts
or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax
machine without the ink cartridges or the protective parts will void your warranty.
Improper packaging may cause severe damage to the machine during shipping and will void
the warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING,
WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES
IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized
Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty
or modify this warranty. The warranty states Brother's entire liability and your exclusive
remedy against Brother for any failure of the MFC/Fax machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this
MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary,
or punitive damages, including lost profits, arising from the use of or inability to use the product,
even if advised by the end user/purchaser of the possibility of such damages. Since some
Provinces do not allow the above limitation of liability, such limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from Province to Province.
Warranty Service is available at Brother Authorized
Service Centres throughout Canada. For Technical
Assistance or for the name and location of your nearest
Authorized Service Centre call 1-877-BROTHER.
Internet support: [email protected] or browse Brother's Web Site www.brother.ca.
vi
Table of Contents
Using the documentation.......................................................................................2
Accessing the Software User’s Guide ...................................................................2
Viewing Documentation...................................................................................2
MFC-290C Control panel overview........................................................................6
Loading paper and other print media.....................................................................8
Printable area ................................................................................................12
Acceptable paper and other print media..............................................................13
Recommended print media ...........................................................................13
Handling and using print media.....................................................................14
Choosing the right print media.......................................................................15
Loading documents .............................................................................................17
Using the scanner glass ................................................................................17
Scannable area .............................................................................................18
On/Off key ...........................................................................................................19
Turning the machine off.................................................................................19
Turning the machine on.................................................................................19
Power Off setting ................................................................................................19
Mode Timer..........................................................................................................20
Paper settings......................................................................................................20
Paper Type....................................................................................................20
Paper Size.....................................................................................................20
Volume Settings...................................................................................................21
Ring Volume..................................................................................................21
Beeper Volume..............................................................................................21
Speaker Volume............................................................................................21
Automatic Daylight Savings Time........................................................................22
LCD display .........................................................................................................22
LCD Contrast.................................................................................................22
Sleep Mode .........................................................................................................22
vii
Setting scanner glass size for faxing.............................................................27
Changing fax resolution.................................................................................29
Dual access (Black & White only)..................................................................30
Sending a fax manually .................................................................................31
Receive modes....................................................................................................33
Receive mode settings ........................................................................................36
viii
Voice Operations .................................................................................................39
Tone or pulse (Canada only).........................................................................39
Telephone services..............................................................................................40
Voice Mail......................................................................................................40
Distinctive Ring..............................................................................................41
Caller ID ........................................................................................................43
Connections...................................................................................................45
Special line considerations............................................................................46
Multi-line connections (PBX) .........................................................................47
External and extension telephones......................................................................48
Using remote codes.......................................................................................49
How to Dial ..........................................................................................................50
Manual dialing ...............................................................................................50
Speed Dialing ................................................................................................50
Search ...........................................................................................................50
Fax Redial .....................................................................................................50
Storing numbers ..................................................................................................51
Storing a pause .............................................................................................51
Storing Speed Dial numbers..........................................................................51
Setting up groups for broadcasting................................................................52
Fax reports...........................................................................................................53
Transmission Verification Report...................................................................53
Fax Journal (activity report)...........................................................................53
Reports ................................................................................................................54
How to print a report......................................................................................54
ix
How to copy.........................................................................................................56
Adjusting Brightness and Contrast ................................................................61
USB Flash memory drive
64
PhotoCapture Center® Operations......................................................................64
Memory cards (MFC-290C only) or a USB Flash memory drive
folder structure...........................................................................................65
DPOF printing................................................................................................69
PhotoCapture Center® print settings ...................................................................70
Print quality....................................................................................................70
Adjusting Brightness and Contrast ................................................................71
Changing the image quality...........................................................................73
Understanding the Error Messages.....................................................................74
x
PictBridge requirements ................................................................................75
Setting your digital camera............................................................................75
Printing Images..............................................................................................76
DPOF printing................................................................................................76
Printing Images..............................................................................................77
Understanding the Error Messages.....................................................................78
Choosing a location .............................................................................................82
To use the machine safely...................................................................................83
Important safety instructions..........................................................................88
Standard telephone and FCC Notices (These notices are in effect on
models sold and used in the United States only.) .....................................89
Federal Communications Commission (FCC) Declaration of Conformity
(USA only) .................................................................................................90
Legal limitations for copying ................................................................................92
Trademarks..........................................................................................................93
xi
Troubleshooting...................................................................................................94
Dial Tone ....................................................................................................101
Telephone line interference.........................................................................101
Cleaning the print head ...............................................................................116
Checking the serial number.........................................................................118
Packing and shipping the machine....................................................................119
Menu table...................................................................................................121
General..............................................................................................................131
Copy ..................................................................................................................136
PhotoCapture Center®.......................................................................................137
Interfaces...........................................................................................................141
Computer requirements.....................................................................................142
Consumable items.............................................................................................143
xii
General Information
1
1
Using the
documentation
Accessing the
Software User’s Guide
1
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
This User’s Guide does not contain all the
information about the machine such as how
to use Printer, Scanner and PC Fax. When
you are ready to learn detailed information
about these operations, read the Software
User’s Guide that is on the CD-ROM.
Symbols and conventions
used in the documentation
1
Viewing Documentation
1
The following symbols and conventions are
used throughout the documentation.
Viewing Documentation
(For Windows®)
Bold
Boldtypefaceidentifiesspecific
keys on the machine’s control
panel.
1
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
Italics
Italicized typeface emphasizes
an important point or refers you
to a related topic.
User’s Guides in HTML format.
Courier Text in Courier New font
If you have not installed the software, you can
find the documentation by following the
instructions below:
New
identifies messages on the
LCD of the machine.
a Turn on your PC. Insert the Brother
Warnings tell you what to do to
prevent possible personal injury.
CD-ROM into your CD-ROM drive.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
b If the model name screen appears, click
your model name.
Electrical Hazard icons alert you to
possible electrical shock.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
2
General Information
c If the language screen appears, click
your language. The CD-ROM Main
Menu will appear.
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
1
Software User’s Guide
„ Scanning (For Windows® 2000
Professional/Windows® XP and Windows
Vista®)
„ ControlCenter3 (For Windows® 2000
Professional/Windows® XP and Windows
Vista®)
ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guides
Note
„ The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
If this window does not appear, use
Windows® Explorer to run the start.exe
program from the root directory of the
Brother CD-ROM.
d Click Documentation.
e Click the documentation you want to
read.
„ HTML documents: Software
User’s Guide in HTML format.
This format is recommended for
viewing on your computer.
„ PDF documents: User’s Guide for
stand-alone operations and
Software User’s Guide in PDF
format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solution Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
3
Chapter 1
Viewing Documentation
(For Macintosh®)
How to find Scanning instructions
1
1
There are several ways you can scan
documents. You can find the instructions as
follows:
a Turn on your Macintosh®. Insert the
Brother CD-ROM into your CD-ROM
Software User’s Guide
drive. The following window will appear.
„ Scanning (For Mac OS® X 10.2.4 or
greater)
„ ControlCenter2 (For Mac OS® X 10.2.4 or
greater)
Presto!® PageManager® User’s Guide
„ The complete Presto!® PageManager®
User’s Guide can be viewed from the Help
selection in the Presto!® PageManager®
application.
b Double-click the Documentation icon.
c Double-click your language folder.
d Double-click the top.html file to view the
Software User’s Guide in HTML
format.
e Click the documentation you want to
read.
„ Software User’s Guide
4
General Information
„ To visit our web site for original/genuine
Brother supplies
Accessing Brother
Support
Supplies Information.
1
(For Windows®)
1
„ To access the Brother CreativeCenter
for FREE photo projects and printable
downloads, click Brother
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
CD-ROM.
CreativeCenter.
„ To return to the main page, click Back or
if you have finished, click Exit.
„ Click Brother Support on the main menu.
The following screen will appear:
„ To access our web site
Page.
„ To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
„ To access the USA Brother online
additional product and services
information, click Brother Mall.com.
„ To access Canada’s Brother online
additional product and services
information, click Shop Online (Canada).
„ For the latest news and product support
click Brother Solutions Center.
5
Chapter 1
MFC-290C Control panel overview
1
The MFC-250C and MFC-290C have the same control panel keys.
10 9
8
12/10 11:53 Fax
1
2
3
Note
Most of the illustrations in this User’s Guide show the MFC-290C.
1
Fax and telephone keys:
„
„
„
Scan
„ Redial/Pause
Lets you access Scan mode.
Redials the last number called. It also inserts a
pause when programming quick dial numbers.
Copy
„ Hook
Lets you access Copy mode.
Press before dialing if you want to make
sure a fax machine will answer, and then
press Black Start or Color Start.
Photo Capture
Lets you access PhotoCapture Center®
mode.
Also, press this key after picking up the
handset of an external telephone during the
F/T pseudo/double-ring.
4
Menu keys:
„ Menu
2
Dial Pad
Lets you access the main menu to program
the machine.
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
„ Speed Dial key
(Canada only) The # key lets you temporarily
switch the dialing mode during a telephone call
from Pulse to Tone.
Press to store Speed Dial and
Group numbers in the machine’s memory.
3
6
Mode keys:
Lets you store, look up, and dial numbers in
the memory.
„
Fax
Lets you access Fax mode.
General Information
1
8
7
6
12/10 11:53 Fax
3
4
5
„ Volume keys
„
Black Start
d c
Lets you start sending faxes or making
copies in black & white. Also lets you start
a scanning operation (in color or black &
white, depending on the scanning setting in
the ControlCenter software).
When the machine is idle, you can press
these keys to adjust the ring volume.
„ d
Press to scroll backward to a menu
selection.
6
7
Stop/Exit
„ a or b
Stops an operation or exits from a menu.
Press to scroll through the menus and
options.
Copy Options
Lets you temporarily change the copy settings
when in copy mode.
„ Clear/Back
Press to cancel the current setting.
„ OK
8
9
LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
Lets you choose a setting.
5
Start keys:
On/Off
„
Color Start
You can turn the machine on and off.
Lets you start sending faxes or making
copies in full color. Also lets you start a
scanning operation (in color or black &
white, depending on the scanning setting in
the ControlCenter software).
The On/Off key can be customized by
changing the Power Off setting.
10 Fax Resolution
Lets you temporarily change the resolution
when sending a fax.
7
Loading paper and documents
2
2
c
With both hands, gently press and slide
the paper side guides (1) and the paper
length guide (2) to fit the paper size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the mark for
the paper size you are using.
Loading paper and
other print media
2
a If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
1
3
b Lift the output paper tray cover (1).
2
1
3
Note
When you use Legal size paper, press
and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
1
8
Loading paper and documents
d Fan the stack of paper well to avoid
f Gently adjust the paper side guides (1)
to fit the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
paper jams and misfeeds.
1
2
Note
Always make sure the paper is not curled.
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
g Close the output paper tray cover.
h Slowly push the paper tray completely
into the machine.
9
Chapter 2
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2).
CAUTION
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised writing
on them).
2
• That have clasps or staples.
• That are pre-printed on the inside.
1
Glue
2
Double flap
2
Note
Do not use the paper support flap for
Legal paper.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Loading envelopes and post
cards
2
How to load envelopes and post cards
2
About envelopes
2
„ Use envelopes that weigh from 20 to 25 lb
a Before loading, press the corners and
sides of envelopes or post cards to
make them as flat as possible.
(80 to 95 g/m2).
„ Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
Note
If envelopes or post cards are
‘double-feeding’, put one envelope or post
card in the paper tray at a time.
10
Loading paper and documents
b Put envelopes or post cards into the
paper tray with the address side down
and the leading edge in first as shown in
the illustration. With both hands, gently
press and slide the paper side
Removing small printouts
from the machine
2
When the machine ejects small paper onto
the output paper tray you may not be able to
reach it. Make sure printing has finished, and
then pull the tray completely out of the
machine.
guides (1) and paper length guide (2) to
fit the size of the envelopes or post
cards.
2
1
2
If you have problems when printing on
envelopes, try the following suggestions:
2
a Open the envelope flap.
b Make sure the open flap is either to the
side of the envelope or to the back edge
of the envelope when printing.
c Adjust the size and margin in your
application.
11
Chapter 2
Printable area
2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the
shaded areas when the Borderless print feature is available and turned on.
Cut Sheet Paper
Envelopes
3
1
4
3
4
1
2
2
Top (1)
Bottom (2)
Left (3)
Right (4)
Cut Sheet
Envelopes
0.12 in. (3 mm)
0.47 in. (12 mm)
0.12 in. (3 mm)
0.95 in. (24 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
Note
The Borderless feature is not available for envelopes.
12
Loading paper and documents
Recommended print media
2
Acceptable paper and
other print media
2
To get the best print quality, we suggest using
Brother paper. (See table below.)
The print quality can be affected by the type
of paper you are using in the machine.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
2
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
Brother paper
Paper Type
Item
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
Letter Plain
BP60PL100 (USA only)
BP71GLTR
Letter Glossy Photo
Letter Inkjet (Matte)
4 × 6 in. Glossy Photo
BP60ML (USA only)
BP71GP
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
„ When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the proper print media
in the ‘Basic’ tab of the printer driver or in
the Paper Type setting of the machine’s
„ When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
„ When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
„ Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
13
Chapter 2
Paper capacity of the output paper
tray cover
Handling and using print
media
2
2
Up to 50 sheets of Letter, Legal or A4 20 lb
(80 g/m2) paper.
„ Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
„ Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
„ Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
„ Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
„ You can only print on both sides of the
paper with PC printing. (See Printing for
Windows® in the Software User's Guide
on the CD-ROM).
Improper Setup
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1
1
1
0.08 in. (2 mm) or greater
• Extremely shiny or highly textured paper
• Paper that cannot be arranged uniformly
when stacked
• Paper made with a short grain
14
Loading paper and documents
Choosing the right print media
2
Paper type and size for each operation
2
2
Paper Type
Paper Size
Usage
Fax
Copy
Photo
Printer
Capture
Cut Sheet
Letter
8 1/2 × 11 in.
Yes
Yes
Yes
Yes
(215.9 × 279.4 mm)
A4
8.3 × 11.7 in. (210 × 297 mm)
Yes
Yes
Yes
Yes
Yes
–
Yes
Yes
Legal
8 1/2 × 14 in.
(215.9 × 355.6 mm)
Executive
JIS B5
A5
7 1/4 × 10 1/2 in. (184 × 267 mm) –
–
–
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
7.2 × 10.1 in. (182 × 257 mm)
5.8 × 8.3 in. (148 × 210 mm)
4.1 × 5.8 in. (105 × 148 mm)
4 × 6 in. (10 × 15 cm)
–
–
–
–
–
–
–
–
–
–
Yes
–
–
A6
–
Cards
Photo
Photo 2L
Yes
–
Yes
Yes
–
5 × 7 in. (13 × 18 cm)
Index Card 5 × 8 in. (127 × 203 mm)
Post Card 1 3.9 × 5.8 in. (100 × 148 mm)
–
–
–
Post Card 2 5.8 × 7.9 in. (148 × 200 mm)
–
–
(Double)
Envelopes
C5 Envelope 6.4 × 9 in. (162 × 229 mm)
DL Envelope 4.3 × 8.7 in. (110 × 220 mm)
–
–
–
–
–
–
–
–
–
Yes
Yes
Yes
Yes
Yes
Yes
–
COM-10
Monarch
4 1/8 × 9 1/2 in. (105 × 241 mm) –
–
3 7/8 × 7 1/2 in. (98 × 191 mm)
–
–
–
–
JE4 Envelope 4.1 × 9.3 in. (105 × 235 mm)
–
Transparencies Letter
8 1/2 × 11 in.
Yes
(215.9 × 279.4 mm)
A4
8.3 × 11.7 in. (210 × 297 mm)
–
Yes
–
Yes
15
Chapter 2
Paper weight, thickness and capacity
2
Paper Type
Weight
Thickness
No. of
sheets
17 to 32 lb (64 to 120 g/m2)
17 to 53 lb (64 to 200 g/m2)
Up to 58 lb (Up to 220 g/m2)
Up to 58 lb (Up to 220 g/m2)
Up to 32 lb (Up to 120 g/m2)
Up to 53 lb (Up to 200 g/m2)
100 1
20
Cut
Sheet
Plain Paper
3 to 6 mil (0.08 to 0.15 mm)
3 to 10 mil (0.08 to 0.25 mm)
Up to 10 mil (Up to 0.25 mm)
Up to 10 mil (Up to 0.25 mm)
Up to 6 mil (Up to 0.15 mm)
Up to 10 mil (Up to 0.25 mm)
Up to 20 mil (Up to 0.52 mm)
–
Inkjet Paper
20 2
Glossy Paper
20 2
30
Cards Photo 4" × 6"
Index Card
Post Card
30
10
10
20 to 25 lb (75 to 95 g/m2)
–
Envelopes
Transparencies
1
2
Up to 100 sheets of plain paper 20 lb (80 g/m2).
BP71 (260g/m2) paper is especially designed for Brother inkjet machines.
16
Loading paper and documents
„ Make sure documents with ink or liquid
Loading documents
2
correction fluid are completely dry.
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
a Unfold the ADF Document Output
Support Flap (1).
2
b Fan the pages well.
Using the ADF
(MFC-290C only)
c Adjust the paper guides (2) to fit the
2
2
2
width of your documents.
The ADF can hold up to 15 pages and feeds
each sheet individually. Use standard 20 lb
(80 g/m2) paper and always fan the pages
d Make sure you place the documents
face down, top edge first in the ADF
until you feel them touch the feed roller.
before putting them in the ADF.
2
Recommended environment
1
Temperature:
Humidity:
Paper:
68 to 86° F (20 to 30° C)
50% to 70%
20 lb LTR (80 g/m2 A4)
Document Sizes Supported
CAUTION
Length:
Width:
5.8 to 14 in.
(148 to 355.6 mm)
DO NOT leave a thick document on the
scanner glass. If you do this, the ADF may
jam.
5.8 to 8.5 in.
(148 to 215.9 mm)
17 to 24 lb (64 to 90 g/m2)
Weight:
How to load documents
CAUTION
2
Using the scanner glass
2
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
DO NOT pull on the document while it is
feeding.
Document Sizes Supported
2
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
Length:
Width:
Up to 11.7 in. (297 mm)
Up to 8.5 in. (215.9 mm)
Up to 4.4 lb (2 kg)
Weight:
DO NOT use cardboard, newspaper or
fabric.
17
Chapter 2
How to load documents
Note
2
Scannable area
2
The scannable area depends on the settings
in the application you are using. The figures
below show the unscannable areas.
To use the scanner glass, the ADF must
be empty.
3
4
a Lift the document cover.
1
b Using the document guidelines on the
left and top, place the document in the
upper left hand corner, with the
document face down on the scanner
glass.
2
Usage Document Top (1)
Size
Left (3)
Bottom (2) Right (4)
Fax
Letter
A4
0.12 in.
(3 mm)
0.16 in.
(4 mm)
0.12 in.
(3 mm)
(Flad Bed)
0.12 in.
(3 mm)
(ADF)
0.04 in.
(1 mm)
Legal
0.12 in.
(3 mm)
0.16 in.
(4 mm)
Copy
Scan
All paper
sizes
0.12 in.
(3 mm)
0.12 in.
(3 mm)
All paper
sizes
0.12 in.
(3 mm)
0.12 in.
(3 mm)
c Close the document cover.
CAUTION
If you are scanning a book or thick
document, DO NOT slam the cover or
press on it.
18
General setup
3
3
On/Off key
3
Power Off setting
3
You can turn the machine on and off by
pressing the On/Off key.
You can customize the machine's On/Off
key. The default setting is
Fax Receive:Off. Your machine will not
work when it is switched off, but it will clean
the print head periodically. The external TAD
or telephone will always work. If you turn this
setting to Fax Receive:On, you can
receive faxes or calls even when the machine
3
Note
• If you press the On/Off key while the
machine is in use it will finish the operation
before going into the Off mode.
• If you have connected an external
telephone or TAD, it is always available.
a Press Menu, 1, 6.
Turning the machine off
3
b Press a or b to choose
Fax Receive:On, or
Fax Receive:Off.
Press OK.
a Press and hold down the On/Off key.
The LCD will show Shutting Down.
The LCD will stay on for a few seconds
before going off.
c Press Stop/Exit.
On/Off
setting
Receive
mode
Available
operations
Turning the machine on
3
Fax Receive:
Off
—
No machine
operations will be
available.
a Press the On/Off key.
(factory
setting)
Fax Receive: Fax Only Fax Receive
On
External
TAD
Easy Receive
Manual
Easy Receive
Fax/Tel 2
1
2
You cannot receive a fax with Black Start or
Color Start.
You cannot receive a fax automatically if you have
set the receive mode to Fax/Tel.
19
Chapter 3
Mode Timer
3
Paper settings
3
The machine has four temporary mode keys
on the control panel: Fax, Scan, Copy and
Photo Capture. You can change the amount
of time the machine takes after the last Scan,
Copy or PhotoCapture operation before it
returns to Fax mode. If you choose Off, the
machine stays in the mode you used last.
Paper Type
3
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu, 1, 2.
b Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency.
Press OK.
c Press Stop/Exit.
a Press Menu, 1, 1.
Note
b Press a or b to choose 0 Sec,
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press OK.
c Press Stop/Exit.
Paper Size
3
You can use five sizes of paper for copies:
Letter, Legal, A4, A5, and 4 × 6 in.
(10 × 15 cm) and three sizes for printing
faxes: Letter, Legal and A4. When you
change the size of paper you load in the
machine, you will need to change the paper
size setting at the same time so your machine
can fit an incoming fax on the page.
a Press Menu, 1, 3.
b Press a or b to choose Letter, Legal,
A4, A5 or 4"x6".
Press OK.
c Press Stop/Exit.
20
General setup
Speaker Volume
3
Volume Settings
3
You can choose a range of speaker volume
levels, from High to Off.
Ring Volume
3
a Press Menu, 1, 4, 3.
You can choose a range of ring volume
levels, from High to Off.
b Press a or b to choose Low, Med, High
While the machine is idle, press d or c
to adjust the volume level. The LCD shows
the current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
or Off.
Press OK.
3
c Press Stop/Exit.
You can also adjust the speaker volume by
pressing Hook.
You can also change the volume through the
menu, by following the instructions below:
a Press Hook.
b Press d or c
.
Setting the Ring Volume from the
menu
This setting will stay until you change it
again.
3
a Press Menu, 1, 4, 1.
c Press Hook.
b Press a or b to choose Low, Med, High
or Off.
Press OK.
c Press Stop/Exit.
Beeper Volume
3
When the beeper is on, the machine will beep
when you press a key, make a mistake or
after you send or receive a fax.
You can choose a range of volume levels,
from High to Off.
a Press Menu, 1, 4, 2.
b Press a or b to choose Low, Med, High
or Off.
Press OK.
c Press Stop/Exit.
21
Chapter 3
Automatic Daylight
Savings Time
Sleep Mode
3
3
You can choose how long the machine must
be idle (from 1 to 60 minutes) before it goes
into sleep mode. The timer will restart if any
operation is carried out on the machine.
You can set the machine to change
automatically for daylight savings time. It will
reset itself forward one hour in the Spring and
backward one hour in the Fall. Make sure you
have set the correct date and time in the
Date&Time setting.
a Press Menu, 1, 8.
b Press a or b to choose 1 Min, 2 Mins,
3 Mins, 5 Mins, 10 Mins, 30 Mins
or 60 Mins, which is the length of time
the machine is idle before entering sleep
mode.
The factory setting is Off, so you will have to
turn on Automatic Daylight Time as follows.
a Press Menu, 1, 5.
Press OK.
b Press a or b to choose On or Off.
Press OK.
c Press Stop/Exit.
c Press Stop/Exit.
LCD display
3
LCD Contrast
3
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
a Press Menu, 1, 7.
b Press a or b to choose Light or Dark.
Press OK.
c Press Stop/Exit.
22
Security features
4
4
Setting and changing the
TX Lock password
TX Lock
4
4
TX Lock lets you prevent unauthorized
access to the machine.
Note
While TX Lock is On, the following operations
are available:
If you have already set the password, you
will not need to set it again.
„ Receiving faxes
4
While TX Lock is On, the following operations
are NOT available:
Setting up the password
4
a Press Menu, 2, 0, 1.
„ Sending faxes
„ Copying
b Enter a 4-digit number for the password.
Press OK.
„ PC printing
„ Scanning
c When the LCD shows Verify:,
re-enter the password.
Press OK.
„ PhotoCapture
„ Operation from Control panel
d Press Stop/Exit.
Note
If you forget the TX Lock password,
please call Brother Customer Service.
Changing the password
4
a Press Menu, 2, 0, 1.
b Press a or b to choose Set Password.
Press OK.
c Enter a 4-digit number for the current
password.
Press OK.
d Enter a 4-digit number for a new
password.
Press OK.
e When the LCD shows Verify:,
re-enter the password.
Press OK.
f Press Stop/Exit.
23
Chapter 4
Turning TX Lock on/off
4
Turning TX Lock on
4
a Press Menu, 2, 0, 1.
b Press a or b to choose Set TX Lock.
Press OK.
c Enter the registered 4-digit password.
Press OK.
The machine goes offline and the LCD
shows TX Lock Mode.
Turning TX Lock off
4
a Press Menu.
b Enter the registered 4-digit password.
Press OK.
TX lock is automatically turned off.
Note
If you enter the wrong password, the LCD
shows Wrong Password and stays
offline. The machine will stay in TX Lock
mode until the registered password is
entered.
24
Sending a Fax
5
5
Faxing from the scanner glass
5
Entering Fax mode
5
You can use the scanner glass to fax pages
of a book one at a time. The document can be
up to Letter or A4 size.
Press
(Fax) to enter Fax mode.
While the machine is faxing, the LCD will
show the new job number and the memory
available.The number of pages you can scan
into the memory will vary depending on the
data that is printed on them.
You cannot send color faxes with multiple
pages.
Note
(MFC-290C only)
Faxing from the ADF
(MFC-290C only)
Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple page document.
5
a Make sure you are in Fax mode
.
a Make sure you are in Fax mode
.
b Place the document face down in the
ADF.
b Load your document on the scanner
glass.
c Enter the fax number using the dial pad,
Speed Dial or Search.
c Enter the fax number using the dial pad,
Speed Dial or Search.
d Press Black Start or Color Start.
„ If you press Black Start, the
machine starts scanning the first
d Press Black Start or Color Start.
The machine starts scanning the
document.
„ If you press Color Start, the
machine starts sending the
document.
Note
• To cancel, press Stop/Exit.
e Do one of the following:
• If you send a black & white fax when the
memory is full it will be sent in real time.
„ To send a single page, press 2 to
choose No(Dial) (or press
Black Start again).
The machine starts sending the
document.
„ To send more than one page,
press 1 to choose Yes and go to
f
Place the next page on the scanner glass.
Press OK.
The machine starts scanning the page.
additional page.)
26
Sending a Fax
Setting scanner glass size for
faxing
Broadcasting
(Black & White only)
5
5
When documents are A4 size, you need to
set scan size to A4. If you do not, the bottom
portion of the faxes will be missing.
Broadcasting is when the same fax message
is automatically sent to more than one fax
number. You can include Groups, Speed Dial
numbers and up to 50 manually dialed
numbers in the same broadcast.
a Make sure you are in Fax mode
b Press Menu, 2, 2, 0.
.
After the broadcast is finished, a Broadcast
Report will be printed.
c Press a or b to choose A4.
Press OK.
a Make sure you are in Fax mode
b Load your document.
.
5
d Press Stop/Exit.
c Enter a number.
Color fax transmission
5
Press OK.
You can use either a Speed Dial, a
Group or a manually entered number
using the dial pad.
Your machine can send a color fax to
machines that support this feature.
Color faxes cannot be stored in the memory.
When you send a color fax, the machine will
send it in real time (even if Real Time TX is
set to Off).
fax numbers to be included in the
broadcast.
e Press Black Start.
Canceling a fax in progress
5
Note
If you want to cancel a fax while the machine
is scanning, dialing or sending, press
Stop/Exit.
• If you have not used up any of the
numbers for Groups, you can ‘broadcast’
faxes to as many as 90 different numbers.
• The available memory will vary depending
on the types of jobs in the memory and the
number of locations used for
broadcasting. If you broadcast to the
maximum numbers available, you will not
be able to use dual access.
• If the memory is full, press Stop/Exit to
stop the job. If more than one page has
been scanned, press Black Start to send
the portion that is in the memory.
27
Chapter 5
Canceling a Broadcast in
progress
Additional sending
operations
5
5
a Press Menu, 2, 4.
Sending faxes using multiple
settings
The LCD will show the Broadcast job
number followed by the fax number (or
name) being dialed (for example, #001
0123456789).
5
When you send a fax you can choose any
combination of these settings: resolution,
contrast, scan size, overseas mode and real
time transmission.
b Press OK.
The LCD will show the following
message:
#001 0123456789
a Make sure you are in Fax mode
b Load your document.
.
1.Clear 2.Exit
c Press 1 to cancel the fax number being
c Choose a setting you want to change in
the Setup Send menu (Menu, 2, 2).
Press OK.
dialed.
The LCD will then show the following
messages:
d Choose the option you want for the
Broadcast#001
setting.
Press OK.
1.Clear 2.Exit
e Do one of the following:
d Press 1 to cancel the Broadcast.
Other Settings
e Press Stop/Exit.
1.Yes 2.No
„ Press 1 to change another setting.
„ Press 2 when you have finished
choosing your settings.
f Send the fax as normal.
28
Sending a Fax
To change the default fax resolution
a Make sure you are in Fax mode
b Press Menu, 2, 2, 2.
5
Contrast
5
.
If your document is very light or very dark, you
may want to change the contrast.
Use Light when sending a light document.
Use Dark when sending a dark document.
c Press a or b to choose the resolution
you want.
Press OK.
a Make sure you are in Fax mode
.
Note
b Load your document.
c Press Menu, 2, 2, 1.
You can choose four different resolution
settings for black & white faxes and two for
color.
5
d Press a or b to choose Auto, Light or
Dark.
Black & White
Press OK.
Standard
Suitable for most typed
documents.
Note
Fine
Good for small print and
transmits a little slower than
Standard resolution.
Even if you choose Light or Dark, the
machine will send the fax using the Auto
setting in any of the following conditions:
S.Fine
Photo
Good for small print or artwork
and transmits slower than Fine
resolution.
• When you send a color fax.
• When you choose Photo as the Fax
Use when the document has
varying shades of gray or is a
photograph. This has the
slowest transmission.
Resolution.
Changing fax resolution
5
Color
The quality of a fax can be improved by
changing the fax resolution. Resolution can
be changed for the next fax or for all faxes.
Standard
Suitable for most typed
documents.
Fine
Use when the document is a
photograph. The transmission
time is slower than Standard
resolution.
To change the fax resolution for the
next fax
5
a Make sure you are in Fax mode
b Load your document.
.
If you choose S.Fine or Photo and then
use the Color Start key to send a fax, the
machine will send the fax using the Fine
setting.
c Press Fax Resolution then a or b to
choose the resolution.
Press OK.
29
Chapter 5
Sending in real time for all faxes
5
Dual access
(Black & White only)
5
a Make sure you are in Fax mode
.
You can dial a number and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD shows the new job
number and available memory.
b Press Menu, 2, 2, 3.
3.Real Time TX
Realtime TX:On
The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
c Press a or b to choose
Realtime TX:On or
Realtime TX:Off.
Press OK.
Note
If the Out of Memory message appears
while scanning a document, press
Stop/Exit to cancel or Black Start to send
the scanned pages.
Sending in real time for the next fax
only
5
a Make sure you are in Fax mode
b Press Menu, 2, 2, 3.
.
Real time transmission
5
When you are sending a fax, the machine will
scan the document into the memory before
sending. Then, as soon as the telephone line
is free, the machine will start dialing and
sending.
c Press a or b to choose
Next Fax Only. Press OK.
d Press a or b to choose Off or On.
e Press OK.
If the memory is full and you are sending a
black & white fax from the ADF, the machine
will send the document in real time (even if
Real Time TX is set to Off). Color faxes
and faxes from the scanner glass cannot be
sent until you clear some of the memory.
Note
In real time transmission, the automatic
redial feature does not work when using
the scanner glass.
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can set
Real Time TX to On for all documents or
Next Fax Only for the next fax only.
Note
In Real Time Transmission, the automatic
redial feature does not work when using
the scanner glass.
30
Sending a Fax
Overseas Mode
5
Sending a fax manually
5
If you are having difficulty sending a fax
overseas due to possible interference on the
telephone line, we recommend that you turn
on the Overseas mode. After you send a fax
using this feature, the feature will turn itself
off.
Manual transmission lets you hear the
dialing, ringing and fax-receiving tones while
sending a fax.
a Make sure you are in Fax mode
.
b Load your document.
a Make sure you are in Fax mode
.
c Pick up the handset of an external
telephone or press Hook and listen for a
b Load your document.
c Press Menu, 2, 2, 4.
dial tone.
5
d Dial the fax number you want to call.
d Press a or b to choose On (or Off).
Press OK.
e When you hear the fax tone, press
Black Start or Color Start.
„ If you load the document on the
scanner glass, press 1 to send the
fax.
Checking and canceling
waiting jobs
5
You can check which jobs are still waiting in
the memory to be sent and cancel a job. (If
there are no jobs, the LCD shows
No Jobs Waiting.)
1.Send 2.Receive
f If you picked up the handset of an
external telephone replace it.
a Press Menu, 2, 4.
Any waiting jobs appear on the LCD.
b Press a or b to scroll through the jobs
and choose the job you want to cancel.
Press OK.
c Do one of the following:
„ Press 1 to cancel it.
„ Press 2 to exit without canceling.
d When you have finished, press
Stop/Exit.
31
Chapter 5
Sending a fax at the end of a
conversation
Out of Memory message
5
5
If you get an Out of Memory message
while scanning the first page of a fax, press
Stop/Exit to cancel the fax.
At the end of a conversation you can send a
fax to the other party before you both hang
up.
If you get an Out of Memory message
while scanning a subsequent page, you will
have the option to press Black Start or
Color Start to send the pages scanned so
far, or to press Stop/Exit to cancel the
operation.
a Ask the other party to wait for fax tones
(beeps) and then to press the Start or
Send key before hanging up.
b Make sure you are in Fax mode
.
Note
c Load your document.
If you get an Out of Memory message
while faxing and you do not want to delete
your stored faxes to clear the memory,
you can send the fax in real time. (See
d Press Black Start or Color Start.
„ If you load the document on the
scanner glass, press 1 to send the
fax.
1.Send 2.Receive
e Replace the handset of an external
telephone.
32
Receiving a Fax
6
6
Receive modes
6
Choosing the Receive Mode
6
The diagram below will help you choose the correct mode. For more detailed information on the
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this
service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. See Distinctive Ring
on page 41 for instruction on setting up your machine using this feature.
6
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. See
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
with the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call
33
Chapter 6
To set the receive mode follow the instructions below.
a Press Menu, 0, 1.
b Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual.
Press OK.
c Press Stop/Exit.
The LCD will display the current receive mode.
12/10 11:53 Fax
1
1
Current receive mode
Fax: Fax Only
34
Receiving a Fax
External TAD
6
Using receive modes
6
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be dealt with in one
of the following ways:
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
„ Faxes will be automatically received.
Fax Only
6
„ Voice callers can record a message on the
external TAD.
Fax Only mode will automatically answer
every call as a fax call.
(For more information see Connecting an
Fax/Tel
6
Fax/Tel mode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
dealing with them in one of the following
ways:
6
„ Faxes will be automatically received.
„ Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
pseudo/double-ring made by your
machine.
(Also see F/T Ring Time (Fax/Tel mode only)
Manual
6
Manual mode turns off all automatic
answering functions unless you are using the
Distinctive Ring Receive feature.
To receive a fax in manual mode lift the
handset of an external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Black Start or
Color Start, and choose 2.Receive. You
can also use the Easy Receive feature to
receive faxes by lifting a handset on the same
line as the machine.
35
Chapter 6
F/T Ring Time
(Fax/Tel mode only)
Receive mode settings
6
6
Ring Delay
6
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the ring
delay setting.
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Tel mode. If you have external or
extension telephones on the same line as the
machine keep the ring delay setting of 4 rings.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring (a fast
double-ring) for the time you have set in the
F/T ring time setting. If you hear the F/T ring
it means that you have a voice caller on the
line.
a Press Menu, 2, 1, 1.
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone. (For more information see
b Press a or b to choose how many times
the line rings before the machine
answers.
Press OK.
If you choose 00, the line will not ring at
all.
a Press Menu, 2, 1, 2.
c Press Stop/Exit.
b Press a or b to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or
70 seconds).
Press OK.
c Press Stop/Exit.
Note
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
36
Receiving a Fax
Easy Receive
6
Additional receiving
operations
6
If Easy Receive is On:
6
The machine receives a fax call
Printing a reduced incoming
fax
automatically, even if you answer the call.
When you see Receiving on the LCD or
when you hear ‘chirps’ through the handset
you are using, just replace the handset. Your
machine will do the rest.
6
If you choose On, the machine automatically
reduces each page of an incoming fax to fit on
one page of A4, Letter or Legal size paper.
The machine calculates the reduction ratio by
using the page size of the fax and your Paper
Size setting (Menu, 1, 3).
If Easy Receive is Off:
6
If you are at the machine and answer a call
first by lifting a handset, press Black Start or
Color Start then press 2 to receive.
a Make sure you are in Fax mode
.
6
If you answered at an extension telephone
b Press Menu, 2, 1, 5.
5.Auto Reduction
Note
c Press a or b to choose On or Off.
Press OK.
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone
handset, press the fax receive code l 5 1.
d Press Stop/Exit.
Receiving a fax at the end of a
conversation
• If you send faxes from a computer on the
same telephone line and the machine
6
intercepts them, set Easy Receive to Off.
At the end of a conversation you can ask the
other party to send you a fax before you both
hang up.
a Press Menu, 2, 1, 3.
b Press a or b to choose On (or Off).
Press OK.
a Ask the other party to place the
document in their machine and to press
Start or Send key.
c Press Stop/Exit.
b When you hear the CNG tones (slowly
repeating beeps), press Black Start or
Color Start.
c Press 2 to receive a fax.
1.Send 2.Receive
d Replace the external handset.
37
Chapter 6
Receiving faxes into memory
when the paper tray is empty
6
As soon as the paper tray becomes empty
during fax reception, the LCD will display
No Paper Fed, asking you to put paper in
the paper tray. (See Loading paper and other
The machine will carry on receiving the fax,
with the remaining pages being stored in
memory, if enough memory is available.
Further incoming faxes will also be stored into
memory until the memory is full. When the
memory is full the machine will stop
automatically answering calls. To print the
faxes, put fresh paper in the tray.
38
Telephone Services and External
devices
7
7
Fax/Tel mode when the power
key is off
Voice Operations
7
7
Tone or pulse
(Canada only)
When the On/Off key is off you can receive
faxes automatically if the On/Off setting is
on page 19.) Fax/Tel mode will work in the
following ways.
7
If you are using an external telephone and
have a pulse dialing service, but need to send
tone signals (for example, for telephone
banking), follow the instructions below.
Fax/Tel mode does not work when the power
key is off. The machine will not answer
telephone or fax calls and will keep ringing. If
you are at an external or extension
telephone, lift the handset and talk. If you
hear fax tones, hold the handset until Easy
Receive activates your machine. If the other
party says they want to send you a fax,
activate the machine by pressing l 5 1.
a Lift the handset of the external
telephone.
b Press # on the control panel of your
machine. Any digits dialed after this will
send tone signals.
7
When you hang up, the machine will
return to the pulse dialing service.
Fax/Tel mode when the power
key is on
7
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time
(pseudo/double-ringing) to alert you to pick
up a voice call.
If you are at an external telephone, lift the
handset of the external telephone, and then
press Hook to answer.
If you are at an extension telephone, you'll
need to lift the handset during the F/T Ring
Time and then press # 5 1 between the
pseudo/double-rings. If no one is on the line,
or if someone wants to send you a fax, send
the call back to the machine by pressing
l 5 1.
39
Chapter 7
To avoid conflicts between your Brother
machine and your voice mail service, do one
of the following:
Telephone services
7
Your machine supports the Caller ID and
Distinctive Ring subscriber telephone
services that some telephone companies
offer.
Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different phone numbers on
that one line. Brother uses the term
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, RingMaster, answering
services, alarm systems or other custom
features on one telephone line may affect the
way your machine works. If you have Voice
Mail on your telephone line, please read the
following carefully.
‘Distinctive Ring,’ but telephone companies
market the service under a variety of names,
such as Custom Ringing, Personalized Ring,
Smart Ring, RingMaster, Ident-A-Ring, Ident-
A-Call, Data Ident-A-Call, Teen Ring, and
SimpleBiz Fax & Alternate Number Ringing.
This service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes. (See
Voice Mail
7
If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.
For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.
OR
Set your Brother machine’s Receive Mode to
“Manual.” Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax sending tones
you must transfer the call to the Brother
machine. (See Using external and extension
and voice calls will go to your Voice Mail. (To
set the machine in MANUAL Mode, see
Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.
40
Telephone Services and External devices
What does Brother's ‘Distinctive Ring’
do?
Distinctive Ring
7
7
Distinctive Ring is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term “Distinctive Ring,” but
telephone companies market the service
under a variety of names, such as Smart
Ring, Ring Master or Ident-a-Ring. This
service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes.
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company's Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
Do you have Voice Mail?
7
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other's operations.
Note
7
• You must pay for your telephone
company’s Distinctive Ring service before
you program the machine to work with it.
If you decide to get the Distinctive Ring
service from the telephone company, you will
need to follow the directions on next page to
‘register’ the new Distinctive Ring pattern
they give you. This is so your machine can
recognize its incoming calls.
• Please call your telephone company for
availability and rates.
What does your telephone company's
‘Distinctive Ring’ do?
7
Note
Your telephone company's Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
distinctive ring pattern, so you will know
which telephone number is ringing. This is
one way you can have a separate telephone
number for your machine.
41
Chapter 7
Before you choose the ring pattern to
register
Registering the Distinctive Ring
pattern
7
7
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
Very Important!
After you have set the Distinctive Ring feature
to On, your Distinctive Ring number will
receive faxes automatically. The receive
mode is set to Manual and you cannot
change it to another mode while Distinctive
Ring is set to On. This ensures the Brother
machine will only answer the Distinctive Ring
number and not interfere when your main
telephone number is called.
Ring
Rings
Pattern
1
2
3
4
long-long
short-long-short
short-short-long
a Press Menu, 2, 0, 3.
0.Miscellaneous
very long (normal
pattern)
3.Distinctive
b Press a or b to choose Set.
Press OK.
Note
Ring Pattern #1 is often called short-short
and is the most commonly used.
If the ring pattern you received is not on
this chart, please call your telephone
company and ask for one that is
shown.
c Press a or b to choose the stored ring
pattern you want to use.
Press OK.
(You hear each pattern as you scroll
through the four patterns. Make sure
you choose the pattern that the
telephone company gave you.)
„ The machine will only answer calls to its
registered number.
d Press Stop/Exit.
„ The first two rings are silent on the
machine. This is because the fax must
‘listen’ to the ring pattern (to compare it to
the pattern that was ‘registered’). (Other
telephones on the same line will ring.)
Distinctive Ring is now set to On.
Turning off Distinctive Ring
7
a Press Menu, 2, 0, 3.
„ If you program the machine properly, it will
recognize the registered ring pattern of the
‘fax number’ within 2 ring patterns and
then answer with a fax tone. When the
‘voice number’ is called, the machine will
not answer.
b Press a or b to choose Off.
Press OK.
c Press Stop/Exit.
Note
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the Receive
Mode again. (See Choosing the Receive
42
Telephone Services and External devices
Viewing the Caller ID List
7
Caller ID
7
Your machine stores information for the last
thirty calls in the Caller ID list. You can view
or print this list. When the thirty-first call
comes in to the machine, it replaces
information about the first call.
The Caller ID feature lets you use the Caller
ID subscriber service offered by many local
telephone companies. Call your telephone
company for details. This service shows the
telephone number, or name if it is available,
of your caller as the line rings.
a Press Menu, 2, 0, 4.
After a few rings, the LCD shows the
telephone number of your caller (and name, if
available). Once you answer a call, the Caller
ID information disappears from the LCD, but
the call information stays stored in the Caller
ID memory.
b Press a or b to choose Display#.
Press OK.
The Caller ID of the last call will appear
on the LCD display. If no ID is stored,
the beeper will sound and
No Caller ID will appear on the LCD
display.
„ You can see the first 16 characters of the
number (or name).
c Press a or b to scroll through the Caller
ID memory to choose the Caller ID you
want to view, and then press OK.
„ The # Unavailable message means
the call originated outside your Caller ID
service area.
7
The LCD shows the caller's number or
name and the date and time of the call.
„ The Private Call message means the
caller has intentionally blocked
d To finish viewing, press Stop/Exit.
transmission of information.
You can print a list of the Caller ID information
received by your machine. (See Printing
Printing Caller ID List
7
a Press Menu, 2, 0, 4.
Note
b Press a or b to choose Print Report.
Press OK.
The Caller ID service varies with different
carriers. Call your local telephone
company to find out about the kind of
service available in your area.
If no ID is stored, the beeper will sound
and No Caller ID will appear on the
LCD.
c Press Black Start or Color Start.
d After printing has finished, press
Stop/Exit.
43
Chapter 7
Connecting an external
TAD (telephone
answering device)
Note
• If you do not receive all your faxes, reduce
the Ring Delay setting on your external
TAD.
7
• If You Subscribe to your Telephone
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine ‘listens’ for fax calling (CNG)
tones. If it hears them, the machine takes
over the call and receives the fax. If it does
not hear CNG tones, the machine lets the
TAD continue playing your outgoing message
so your caller can leave you a voice
message.
company's Distinctive Ring Service:
You may connect an external TAD to a
separate wall jack only if you subscribe to
your telephone company's Distinctive
Ring service, have registered the
distinctive ring pattern on your machine,
and use that number as a fax number. The
recommended setting is at least four rings
on the external TAD when you have the
telephone company's Distinctive Ring
Service. You cannot use the Toll Saver
setting.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax ‘handshake’. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
• If You Do Not Subscribe to Distinctive
Ring Service:
You must plug your TAD into the EXT.
jack of your machine. If your TAD is
plugged into a wall jack, both your
machine and the TAD will try to control the
telephone line. (See illustration below.)
• Before you connect the external TAD,
remove the protective cap (2) from the
EXT. jack on the machine.
1
1
2
1
TAD
When the TAD answers a call, the LCD
shows Telephone.
44
Telephone Services and External devices
Connections
7
Recording an outgoing
message (OGM) on an
external TAD
The external TAD must be plugged into the
jack labeled EXT. Your machine cannot work
properly if you plug the TAD into a wall jack
(unless you are using Distinctive Ring).
7
Timing is important in recording this
message. The message sets up the ways to
handle both manual and automatic fax
reception.
a Plug the telephone line cord from the
telephone wall jack into the jack labeled
LINE.
a Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
b Remove the protective cap (1) from the
jack labeled EXT, and then plug the
telephone line cord from the external
TAD into the EXT. jack. (Make sure this
cord is connected to the TAD at the
TAD's telephone line jack, and not its
handset jack.)
b Limit your speaking to 20 seconds.
c End your 20-second message by giving
your Fax Receive Code for people
7
sending manual faxes. For example:
‘After the beep, leave a message or
send a fax by pressing l 5 1 and Start.’
1
Note
c Set your external TAD to four rings or
less. (The machine's Ring Delay setting
does not apply.)
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
omitting this pause, but if your machine
has trouble receiving, then you must
re-record the OGM to include it.
d Record the outgoing message on your
external TAD.
e Set the TAD to answer calls.
f Set the Receive Mode to
45
Chapter 7
Converting telephone wall outlets
7
Special line considerations
7
There are three ways to convert to an RJ11
jack. The first two ways may require help from
the telephone company. You can change the
wall outlets from one RJ14 jack to two RJ11
jacks. Or you can have an RJ11 wall outlet
installed and slave or jump one of the
telephone numbers to it.
Roll over telephone lines
7
A roll over telephone system is a group of two
or more separate telephone lines that pass
incoming calls to each other if they are busy.
The calls are usually passed down or ‘rolled
over’ to the next available telephone line in a
preset order.
The third way is the easiest: Buy a triplex
adapter. You can plug a triplex adapter into
an RJ14 outlet. It separates the wires into two
separate RJ11 jacks (Line 1, Line 2) and a
third RJ14 jack (Lines 1 and 2). If your
machine is on Line 1, plug the machine into
L1 of the triplex adapter. If your machine is on
Line 2, plug it into L2 of the triple adapter.
Your machine can work in a roll over system
as long as it is the last number in the
sequence, so the call cannot roll away. Do not
put the machine on any of the other numbers;
when the other lines are busy and a second
fax call is received, the fax call will be sent to
a line that does not have a fax machine. Your
machine will work best on a dedicated
line.
Triplex Adapter
7
RJ14
Two-line telephone system
7
A two-line telephone system is nothing more
than two separate telephone numbers on the
same wall outlet. The two telephone numbers
can be on separate jacks (RJ11) or mixed into
one jack (RJ14). Your machine must be
plugged into an RJ11 jack. RJ11 and RJ14
jacks may be equal in size and appearance
and both may contain four wires (black, red,
green, yellow). To test the type of jack, plug in
a two-line telephone and see if it can access
both lines. If it can, you must separate the line
for your machine. (See Easy Receive
RJ11
RJ14
Installing machine, external two-line
TAD and two-line telephone
7
When you are installing an external two-line
telephone answering device (TAD) and a
two-line telephone, your machine must be
isolated on one line at both the wall jack and
at the TAD. The most common connection is
to put the machine on Line 2, which is
explained in the following steps. The back of
the two-line TAD must have two telephone
jacks: one labeled L1 or L1/L2, and the other
labeled L2. You will need at least three
telephone line cords, the one that came with
your machine and two for your external
two-line TAD. You will need a fourth line cord
if you add a two-line telephone.
46
Telephone Services and External devices
a Put the two-line TAD and the two-line
Multi-line connections (PBX)
7
telephone next to your machine.
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
b Plug one end of the telephone line cord
for your machine into the L2 jack of the
triplex adapter. Plug the other end into
the LINE jack on the back of the
machine.
c Plug one end of the first telephone line
cord for your TAD into the L1 jack of the
triplex adapter. Plug the other end into
the L1 or L1/L2 jack of the two-line TAD.
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate properly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
d Plug one end of the second telephone
line cord for your TAD into the L2 jack of
the two-line TAD. Plug the other end into
the EXT. jack on the left side of the
machine.
1
7
2
3
4
1
2
3
4
Triplex Adapter
Two Line Telephone
External Two Line TAD
Machine
You can keep two-line telephones on other
wall outlets as always. There are two ways to
add a two-line telephone to the machine's
wall outlet. You can plug the telephone line
cord from the two-line telephone into the
L1+L2 jack of the triplex adapter. Or you can
plug the two-line telephone into the TEL jack
of the two-line TAD.
47
Chapter 7
Using external and extension
telephones
External and extension
telephones
7
7
Using extension telephones:
7
Connecting an external or
extension telephone
If you answer a fax call at an extension
telephone, you can make your machine
receive the fax by pressing the Fax Receive
Code l 5 1. If the machine answers a voice
call and pseudo/double-rings for you to take
over, you can take the call at an extension
telephone by pressing the Telephone Answer
7
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
Connect the telephone line cord to the jack
labeled EXT.
Before you connect the external telephone,
remove the protective cap (3) from the EXT.
jack on the machine.
Using an external telephone
(connected to the EXT. jack of the
machine):
7
1
2
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Black Start, and
choosing 2.Receive.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Hook.
3
If you answer a call and no one is on
the line:
7
1
2
Extension telephone
External telephone
You should assume that you're receiving a
manual fax.
Press l 5 1 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
When you are using an external telephone,
the LCD shows Telephone.
Note
You can also use the Easy Receive
feature to make your machine
automatically take the call. (See Easy
48
Telephone Services and External devices
Changing the remote codes
7
Using a non-Brother cordless
external telephone
The preset Fax Receive Code is 5 1. The
preset Telephone Answer Code is # 5 1. If
you want to, you can replace them with your
own codes.
7
If your non-brother cordless telephone is
connected to the EXT. jack of the machine
and you typically carry the cordless handset
elsewhere, it is easier to answer calls during
the Ring Delay.
a Press Menu, 2, 1, 4.
1.Setup Receive
If you let the machine answer first, you will
have to go to the machine so you can press
4.Remote Codes
Hook to send the call to the cordless handset.
b Press a or b to choose On (or Off).
Press OK.
Using remote codes
7
c Enter the new Fax Receive Code.
Press OK.
Fax Receive Code
7
d Enter the new Telephone Answer Code.
Press OK.
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by dialing the Fax Receive Code
5 1. Wait for the chirping sounds then
replace the handset. (See Easy Receive
7
e Press Stop/Exit.
Note
• If you are always disconnected when
accessing your external TAD remotely, try
changing the Fax Receive Code and
Telephone Answer Code to another
three-digit code (such as ### and 999).
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Black Start, and
choosing 2.Receive.
• Remote Codes might not work with some
telephone systems.
Telephone Answer Code
7
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T
(double) ring after the initial ring delay. If you
pick up the call on an extension telephone
you can turn the F/T ring off by pressing # 5 1
(make sure you press this between the rings).
If the machine answers a voice call and
pseudo/double rings for you to take over, you
can take the call at the external telephone by
pressing Hook.
49
Dialing and storing numbers
8
8
Search
8
How to Dial
8
You can search for names you have stored in
the Speed Dial memory.
Manual dialing
8
a Press (Speed Dial).
Press all of the digits of the fax or telephone
number.
b Press a or b to choose Search.
Press OK.
c Do one of the following:
„ To search numerically, press a or b
to choose the number, and then
press OK.
„ To search alphabetically, enter the
first letter of the name using the dial
pad, then press d or c to choose the
name, and then press OK.
Speed Dialing
8
Fax Redial
8
a Press (Speed Dial).
If you are sending a fax manually and the line
is busy, press Redial/Pause, and then press
Black Start or Color Start to try again. If you
want to make a second call to the last number
dialed, you can save time by pressing
Redial/Pause and Black Start or
Color Start.
b Press OK and the # (pound) key, and
then the two digit Speed Dial number
using the dial pad.
Redial/Pause only works if you dialed from
the control panel.
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial one time after five minutes.
Note
If the LCD shows Not Registered
when you enter a Speed Dial number, a
number has not been stored at this
location.
Note
In Real Time Transmission the automatic
redial feature does not work when using
the scanner glass.
50
Dialing and storing numbers
d Do one of the following:
Storing numbers
8
„ Enter the name (up to 16 characters)
using the dial pad.
You can set up your machine to do the
following types of easy dialing: Speed Dial
and Groups for broadcasting faxes. When
you dial a Quick Dial number, the LCD shows
the name, if you stored it, or the number.
Press OK. (To help you enter letters,
„ To store the number without a name,
press OK.
Note
e Do one of the following:
If you lose electrical power, the Quick Dial
numbers that are in the memory will not be
lost.
„ To store another Speed Dial
„ To finish the setting, press
Stop/Exit.
Storing a pause
8
Changing Speed Dial
numbers
Press Redial/Pause to put a 3.5-second
pause between numbers. If you are dialing
overseas, you can press Redial/Pause as
many times as needed to increase the length
of the pause.
8
If you try to store a Speed Dial number where
a number has already been stored, the LCD
will show the name or number that has been
stored there, and will ask you to do one of the
following:
8
Storing Speed Dial numbers
8
You can store up to 40 2-digit Speed Dial
locations with a name. When you dial you will
only have to press a few keys (For example:
#05:MIKE
1.Change 2.Exit
Speed Dial, OK, #, the two-digit number,
and Black Start or Color Start).
„ Press 1 to change the stored number.
„ Press 2 to exit without making a change.
a Press
(Speed Dial) and a or b to
If you chose 1, you will be able to change the
stored number and name, or enter a new one.
Follow the instructions below:
choose Set Speed Dial.
Press OK.
b Use the dial pad to enter a 2-digit
Speed Dial location number (01-40).
Press OK.
a Enter a new number. Press OK.
b Enter a new name. Press OK.
„ To change a character, use d or c to
position the cursor under the character
you want to change, then press
c Enter the fax or telephone number
(up to 20 digits).
Press OK.
Clear/Back. Re-enter the character.
„ To finish the setting, press Stop/Exit.
51
Chapter 8
Setting up groups for
broadcasting
Note
8
You can easily print a list of all your
Speed Dial numbers. Numbers that are
part of a group will be marked in the
GROUP column. (See How to print a
If you regularly want to send the same fax
message to many fax numbers you can set
up a Group. Groups are stored on a
Speed Dial number. Each group uses up a
Speed Dial location. You can then send the
fax message to all the numbers stored in a
group just by entering a Speed Dial number,
and then pressing Black Start.
Dialing access codes and
credit card numbers
8
Before you can add numbers to a Group, you
need to store them as Speed Dial numbers.
You can have up to six small Groups, or you
can assign up to 39 numbers to one large
Group.
You can combine more than one Quick Dial
number when you dial. This feature may be
useful if you need to dial an access code for
a cheaper rate long distance carrier.
For example, you might have stored ‘555’ on
Speed Dial #03 and ‘7000’ on Speed Dial
#02. You can use them both to dial ‘555-7000’
if you press the following keys:
a Press (Speed Dial) and a or b to
choose Setup Groups.
Press OK.
(Speed Dial), OK, #03,
#02, and Start.
(Speed Dial),
b Use the dial pad to enter the two-digit
Speed Dial number where you want to
store Group.
Numbers can be added manually by entering
them on the dial pad:
Press OK.
(Speed Dial), OK, #03, 7, 0, 0, 1 (on the
dial pad), and Start.
c Use the dial pad to enter a Group
number (1 to 6).
Press OK.
This would dial ‘555–7001’. You can also add
a pause by pressing the Redial/Pause key.
Setup Group:G0_
d To add Speed Dial numbers follow the
instructions below:
For example, for Speed Dial numbers
05 and 09. Press
(Speed Dial), 05,
(Speed Dial), 09.
The LCD shows: #05#09.
G01:#05#09
e Press OK when you have finished
adding numbers.
f Use the dial pad to enter a name for the
Group.
Press OK.
52
Printing Reports
9
9
Fax Journal (activity report)
9
Fax reports
9
You can set the machine to print a journal at
specific intervals (every 50 faxes, 6, 12 or
24 hours, 2 or 7 days). If you set the interval
to Off, you can still print the report by
following the steps in How to print a report
on page 54. The default setting is
You need to set up the Transmission
Verification Report and Journal Period using
the Menu key.
Transmission Verification
Report
Every 50 Faxes.
9
a Press Menu, 2, 3, 2.
You can use the Transmission Report as
proof that you sent a fax. This report lists the
time and date of transmission and whether
the transmission was successful (OK). If you
choose On or On+Image, the report will print
for every fax you send.
b Press a or b to choose an interval.
Press OK.
(If you choose 7 days, the LCD will ask
you to choose the first day for the 7-day
countdown.)
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Choosing On+Image or Off+Image will print
a section of the fax's first page on the report
to help you remember.
„ 6, 12, 24 hours, 2 or 7 days
The machine will print the report at
the chosen time and then erase all
jobs from its memory. If the
machine's memory becomes full with
200 jobs before the time you chose
has passed, the machine will print
the Journal early and then erase all
jobs from the memory. If you want an
extra report before it is due to print,
you can print it without erasing the
jobs from the memory.
9
When the Verification Report is set to Off or
Off+Image and the fax wasn’t sent, the
Report will only print if there is a transmission
error, with NG in the RESULT column
.
Note
If you choose On+Image or Off+Image
the image will only appear on the
„ Every 50 Faxes
Transmission Verification Report if Real
Time Transmission is set to Off. (See Real
The machine will print the Journal
when the machine has stored
50 jobs.
c Enter the time to start printing in 24-hour
a Press Menu, 2, 3, 1.
format.
b Press a or b to choose Off+Image, On,
On+Image or Off.
Press OK.
(For example: enter 19:45 for 7:45 PM.)
Press OK.
d Press Stop/Exit.
c Press Stop/Exit.
53
Chapter 9
Reports
9
The following reports are available:
1.Transmission
Prints a Transmission Verification Report for
your last transmission.
2.Help List
A help list showing how to program your
machine.
3.Quick Dial
Lists names and numbers stored in the
Speed Dial memory, in numerical order.
4.Fax Journal
Lists information about the last incoming and
outgoing faxes.
(TX: Transmit.) (RX: Receive.)
5.User Settings
Lists your settings.
How to print a report
9
a Press Menu, 5.
b Do one of the following:
„ Press a or b to choose the report you
want. Press OK.
„ Enter the number of the report you
want to print. For example, press 2 to
print the help list.
c Press Black Start.
d Press Stop/Exit.
54
Making copies
10
10
Making multiple copies
10
How to copy
10
You can make up to 99 copies.
Entering Copy mode
10
a Make sure you are in Copy mode
.
Press
(Copy) to enter Copy mode. The
b Load your document.
default setting is Fax. You can change the
number of seconds or minutes that the
machine stays in Copy mode. (See Mode
c Use the dial pad to enter the number of
copies (up to 99).
d Press Black Start or Color Start.
Note
(MFC-290C only)
To sort your copies, press the
The LCD shows the default copy setting:
Stop copying
10
To stop copying, press Stop/Exit.
1
2
3
1
2
3
Copy Ratio
Quality
No. of Copies
Making a single copy
10
a Make sure you are in Copy mode
.
b Load your document.
c Press Black Start or Color Start.
56
Making copies
Copy options
10
Press
Press
Menu
selection
Options
Page
When you want to quickly change the copy
settings temporarily for the next copy, use the
Copy Options key.
Quality
Fast
Normal
Best
Enlarge/ 46%/78%/83%/
Reduce 93%/97%/100%
104% 186% 198%
Fit to Page/
/
/
/
/
The machine returns to its default settings
2 minutes after it finishes copying, or if the
mode timer returns the machine to Fax mode.
(For more information see Mode Timer
Custom(25-400%)
Paper Type Plain Paper
Inkjet Paper
Brother BP71
Other Glossy
Transparency
Paper Size Letter
Legal
A4
A5
4"(W)x 6"(H)
Brightness - nnonn +
Stack/Sort Stack
61
(MFC-
290C only)
Sort
10
Page Layout Off(1 in 1)
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster(3 x 3)
No. of Copies No. of Copies:01
(01 - 99)
Note
You can save some of the copy settings
you use most often by setting them as
default. You can find instructions on how
to do this in the section for each feature.
57
Chapter 10
To change the default setting, follow the
instructions below:
Changing copy quality
10
You can choose from a range of quality
settings. The default setting is Normal.
a Press Menu, 3, 1.
1.Quality
To temporarily change the quality setting,
follow the instructions below:
b Press a or b to choose Normal, Best or
Fast. Press OK.
Press
Normal Normal is the
recommended
c Press Stop/Exit.
mode for ordinary
printouts. This
produces good copy
quality with good
copy speed.
Enlarging or reducing the
image copied
and then a or b
to choose
10
Quality
You can choose an enlargement or reduction
ratio. If you choose Fit to Page, your
machine will adjust the size automatically to
the paper size you set.
Fast
Fast copy speed
and lowest ink
consumption. Useto
save time printing
documents to be
proof-read, large
documents or many
copies.
Press
Fit to Page
Custom(25-400%)
198% 4"x6"iA4
186% 4"x6"iLTR
104% EXEiLTR
100%
Best
Use best mode to
copy preciseimages
such as
photographs. This
provides the highest
resolution and the
slowest speed.
and then a or b to
choose
Enlarge/Reduce
97% LTRiA4
93% A4iLTR
83% LGLiA4
78% LGLiLTR
46% LTRi4"x6"
a Make sure you are in Copy mode
b Load your document.
.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Quality.
Press OK.
e Press a or b to choose Normal, Best or
Fast. Press OK.
f Press Black Start or Color Start.
58
Making copies
To enlarge or reduce the next copy follow the
instructions below:
Making N in 1 copies or a
poster (Page Layout)
10
a Make sure you are in Copy mode
b Load your document.
.
The N in 1 copy feature can help you save
paper by letting you copy two or four pages
onto one printed page.
You can also produce a poster. When you
use the poster feature your machine divides
your document into sections, then enlarges
the sections so you can assemble them into a
poster. If you want to print a poster, use the
scanner glass.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Enlarge/Reduce.
Press OK.
e Do one of the following:
Important
10
„ Press a or b to choose the
enlargement or reduction ratio you
want. Press OK.
„ Make sure the paper size is set to Letter
or A4.
„ You cannot use the Enlarge/Reduce and
Stack/Sort settings (MFC-290C) with the
N in 1 and Poster features.
„ Press a or b to choose
Custom(25-400%). Press OK. Use
the dial pad to enter an enlargement
or reduction ratio from 25% to 400%.
(For example, press 5 3 to enter
53%.) Press OK.
„ N in 1 color copies are not available.
„ (P) means Portrait and (L) means
Landscape.
„ Press a or b to choose 100% or
Fit to Page. Press OK.
„ You can only make one poster copy at a
time.
f Press Black Start or Color Start.
10
a Make sure you are in Copy mode
b Load your document.
.
Note
• Page Layout is not available with
Enlarge/Reduce.
c Use the dial pad to enter the number of
• Fit to Page does not work properly
when the document on the scanner glass
is skewed more than 3 degrees. Using the
document guidelines on the left and top,
place your document in the upper left
hand corner, with the document face down
on the scanner glass.
copies (up to 99).
d Press Copy Options and a or b to
choose Page Layout.
Press OK.
e Press a or b to choose Off(1 in 1),
2 in 1 (P), 2 in 1 (L),
4 in 1 (P), 4 in 1 (L) or
Poster(3 x 3).
• Fit to Page is not available for a Legal
size document.
Press OK.
59
Chapter 10
f Press Black Start to scan the
document. You can also press
Color Start if you are using the Poster
layout.
Place your document face down in the
direction shown below:
„ 2 in 1 (P)
If you placed the document in the
ADF (MFC-290C) or are making a
poster, the machine scans the pages
and starts printing.
„ 2 in 1 (L)
If you are using the scanner glass, go
„ 4 in 1 (P)
g After the machine scans the page,
press 1 to scan the next page.
Next Page?
„ 4 in 1 (L)
1.Yes 2.No
h Place the next page on the scanner
glass. Press OK.
„ Poster (3x3)
layout.
You can make a poster size copy of a
photograph.
Set Next Page
Then Press OK
i After all the pages have been scanned,
60
Making copies
Sorting copies using the ADF
(Black & White only)
(MFC-290C only)
Adjusting Brightness and
Contrast
10
10
Brightness
10
You can sort multiple copies. Pages will be
stacked in the order 3 2 1, 3 2 1, 3 2 1, and so
on.
To temporarily change the brightness setting,
follow the instructions below:
a Make sure you are in Copy mode
b Load your document.
.
a Make sure you are in Copy mode
b Load your document.
.
c Use the dial pad to enter the number of
c Use the dial pad to enter the number of
copies (up to 99).
copies (up to 99).
d Press Copy Options and a or b to
choose Stack/Sort.
Press OK.
d Press Copy Options and a or b to
choose Brightness.
Press OK.
-nnonn+
e
e Press a or b to choose Sort.
Press OK.
e Press a to make a lighter copy or press
b to make a darker copy. Press OK.
f Press Black Start.
f Press Black Start or Color Start.
To change the default setting follow the
instructions below:
Note
Fit to Page and Page Layout are
not available with Sort.
10
a Press Menu, 3, 2.
b Press a to make a lighter copy or press
b to make a darker copy.
Press OK.
c Press Stop/Exit.
Contrast
10
Adjust the contrast to help an image look
sharper and more vivid.
The contrast can only be changed through
the default setting.
a Press Menu, 3, 3.
3.Contrast
b Press a or b to change the contrast.
Press OK.
c Press Stop/Exit.
61
Chapter 10
Paper Size
10
Paper options
10
If copying on paper other than Letter size, you
will need to change the paper size setting.
You can copy on Letter, Legal, A4, A5 or
Photo 4 in. × 6 in. (10 cm × 15 cm) paper.
Paper Type
10
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
a Make sure you are in Copy mode
b Load your document.
.
a Make sure you are in Copy mode
b Load your document.
.
c Use the dial pad to enter the number of
copies (up to 99).
c Use the dial pad to enter the number of
d Press Copy Options and a or b to
choose Paper Size.
Press OK.
copies (up to 99).
d Press Copy Options and a or b to
choose Paper Type.
Press OK.
e Press a or b to choose the size of paper
you are using Letter, Legal, A4, A5
or 4"(W)x 6"(H).
e Press a or b to choose the type of paper
you are using Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency.
Press OK.
Press OK.
f Press Black Start or Color Start.
Note
f Press Black Start or Color Start.
To change the default paper size setting
Note
To change the default paper type setting
62
PhotoCapture Center®: Printing
photos from a memory card or
USB Flash memory drive
11
11
Using a memory card or USB
Flash memory drive
Note
11
The MFC-250C only supports USB Flash
memory drives.
Your Brother machine has media drives
(slots) for use with the following, popular
digital camera media: Memory Stick®,
Memory Stick Pro™, SD, SDHC, xD-Picture
Card™ and a USB Flash memory drive.
PhotoCapture Center®
Operations
11
Printing from a memory card
or USB Flash memory drive
without a PC
Memory Stick®
SD, SDHC
11
Memory Stick Pro™
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or USB Flash Memory
drive. (See How to print from a memory card
0.87 in. (22 mm)
or less
0.43 in. (11 mm)
or less
xD-Picture Card™
USBFlashmemory
drive
Scanning to a memory card or
USB Flash memory drive
without a PC
„ miniSD™ can be used with a miniSD™
11
adapter.
You can scan documents and save them
directly to a memory card or USB Flash
memory drive. (See Scan to a memory card
„ microSD™ can be used with a microSD™
adapter.
„ Memory Stick Duo™ can be used with a
Memory Stick Duo™ adapter.
„ Memory Stick Pro Duo™ can be used with
®
Using PhotoCapture Center
from your computer
a Memory Stick Pro Duo™ adapter.
11
„ Memory Stick Micro (M2) can be used with
a Memory Stick Micro (M2) adapter.
You can access a memory card or USB Flash
memory drive that is inserted in the front of
the machine from your computer.
„ Adapters are not included with the
machine. Contact a third party supplier for
adapters.
(See PhotoCapture Center® for Windows® or
Remote Setup & PhotoCapture Center® for
Macintosh® in the Software User's Guide on
The PhotoCapture Center® feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
the CD-ROM.)
64
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive
Please be aware of the following:
Memory cards (MFC-290C
only) or a USB Flash memory
drive folder structure
„ When printing Print Index or Print Images,
the PhotoCapture Center® will print all
valid images, even if one or more images
have been corrupted. Corrupted images
will not be printed.
11
Your machine is designed to be compatible
with modern digital camera image files,
memory cards or USB Flash memory drive;
however, please read the points below to
avoid errors:
„ (memory card users)
Your machine is designed to read memory
cards that have been formatted by a digital
camera.
„ The image file extension must be .JPG
(Other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
When a digital camera formats a memory
card it creates a special folder into which it
copies image data. If you need to modify
the image data stored on a memory card
with your PC, we recommend that you do
not modify the folder structure created by
the digital camera. When saving new or
modified image files to the memory card
we also recommend you use the same
folder your digital camera uses. If the data
is not saved to the same folder, the
machine may not be able to read the file or
print the image.
„ Walk-up PhotoCapture Center® printing
must be performed separately from
PhotoCapture Center® operations using
the PC. (Simultaneous operation is not
available.)
„ IBM Microdrive™ is not compatible with
the machine.
„ The machine can read up to 999 files
(including the folder inside media) on a
memory card or USB Flash memory drive.
„ (USB Flash memory drive users)
„
This product supports xD-Picture Card™
This machine supports USB Flash
memory drives that have been formatted
+
Type M / Type M / Type H (Large Capacity).
by Windows®.
„ The DPOF file on the memory cards must
be in a valid DPOF format. (See DPOF
11
65
Chapter 11
The Photo Capture key lights
Getting started
11
Firmly put a memory card or USB Flash
memory drive into the proper slot.
„ Photo Capture light is on, the memory
card or USB Flash memory drive is
properly inserted.
4
1
2 3
„ Photo Capture light is off, the memory
card or USB Flash memory drive is not
properly inserted.
1
2
USB Flash memory drive
SD, SDHC
3
4
Memory Stick®, Memory Stick Pro™
xD-Picture Card™
„ Photo Capture light is blinking, the
memory card or USB Flash memory drive
is being read or written to.
CAUTION
CAUTION
The USB direct interface supports only a
USB Flash memory drive, a PictBridge
compatible camera, or a digital camera that
uses the USB mass storage standard. Any
other USB devices are not supported.
DO NOT unplug the power cord or remove
the memory card or USB Flash memory
drive from the media drive (slot) or USB
direct interface while the machine is
reading or writing to the memory card or
USB Flash memory drive (the
Photo Capture key is blinking). You will
lose your data or damage the card.
The machine can only read one device at a
time so do not put more than one device in
the machine at a time.
66
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive
Print Index (Thumbnails)
11
How to print from a
memory card or USB
Flash memory drive
The PhotoCapture Center® assigns numbers
for images (such as NO.1, NO.2, NO.3, and
so on).
11
Before printing a photo you must first print a
thumbnail index to choose the number of the
photo you want to print. Follow the
instructions below to start printing directly
from your memory card or USB Flash
memory drive:
The PhotoCapture Center® does not
recognize any other numbers or file names
that your digital camera or computer has
used to identify the pictures. You can print a
thumbnail page. This will show all the pictures
on the memory card or USB Flash memory
drive.
a Make sure you have put the memory
card or USB Flash memory drive in the
proper slot. For example, the LCD will
show the following message:
M.Stick Active
Press PhotoCa...
Note
b Press Photo Capture. For DPOF
Only file names that are 8 characters or
less will be printed correctly on the Index
sheet.
c Press a or b to choose Print Index.
Press OK.
a Make sure you have put the memory
card or USB Flash memory drive in the
proper slot.
d Press Color Start to start printing the
index sheet. Make a note of the image
number you want to print. See Print
Press
(Photo Capture).
11
e To print images press a or b to choose
b Press a or b to choose Print Index.
Press OK.
c Press a or b to choose
6 Images/Line or 5 Images/Line.
Press OK.
f Enter the image number and press OK.
g Press Color Start to start printing.
6 Images/Line
5 Images/Line
Print time for 5 Images/Line will be
slower than 6 Images/Line, but the
quality is better.
67
Chapter 11
d Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
d Enter the image number that you want to
print from the thumbnail index.
Press OK.
No.:1,3,6,
Press OK.
Note
e Press a or b to choose the paper size
you are using, Letter or A4.
Press OK.
• Multiple numbers can be entered by using
the key to separate numbers. For
example press 1, , 3, , 6 would print
images 1,3 and 6.
f Press Color Start to print.
The # key can be used to print a range of
numbers, for example press 1, #, 5 would
print all images from 1 to 5.
Printing Photos
11
Before you can print an individual image, you
have to know the image number.
• You can enter up to 12 characters
(including commas) for the image
numbers you want to print.
a Make sure you have put the memory
card or USB Flash memory drive in the
proper slot.
e Do one of the following:
„ After you have chosen all the images
you want to print, press OK to
Press
(Photo Capture).
„ If you have already chosen your
settings, press Color Start.
c Press a or b to choose Print Images.
Press OK.
f Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Note
If your memory card contains valid
DPOF information, the LCD will show
Press OK.
g Press a or b to choose the paper size
you are using, Letter, A4, 4"x 6" or
5"x 7".
Press OK.
„ If you have finished choosing
settings, press Color Start.
h Press a or b to choose the print size
(3"x 4", 3.5"x 5", 4"x 6",
5"x 7", 6"x 8" or Max. Size).
Press OK.
68
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive
i Do one of the following:
DPOF printing
11
„ To choose the number of copies go
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
„ If you have finished choosing
settings, press Color Start.
j Enter the number of copies you want.
Press OK.
k Press Color Start to print.
The printing positions when using Letter are
shown below.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
1
2
3
When the memory card (Memory Stick®,
Memory Stick Pro™, SD, SDHC or
xD-Picture Card™) with DPOF information is
put into your machine, you can print the
chosen image easily.
3"x 4"
3.5"x 5"
4"x 6"
a Firmly insert the memory cards into the
proper slot.
4
5
6
5"x 7"
6"x 8"
Max. Size
SD Card Active
Press
(Photo Capture).
b Press a or b to choose Print Images.
Press OK.
c If there is a DPOF file on the card, the
11
LCD will show:
DPOF Print:Yes e
d Press a or b to choose
DPOF Print:Yes. Press OK.
e Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
69
Chapter 11
PhotoCapture Center®
print settings
f Press a or b to choose the paper size
you are using, Letter, A4, 4"x 6" or
5"x 7".
11
Press OK.
These settings will remain until you change
them again.
„ If you have finished choosing
settings, press Color Start.
Print quality
11
g Press a or b to choose the print size
(3"x 4", 3.5"x 5", 4"x 6",
5"x 7", 6"x 8" or Max. Size).
Press OK.
a Press Menu, 4, 1.
b Press a or b to choose Normal or
Photo.
Press OK.
h Press Color Start to print.
c Press Stop/Exit.
Note
An invalid DPOF file can occur if the print
order that was created on the camera has
been corrupted. Delete and recreate the
print order using your camera to correct
this problem.
Paper Options
11
Paper Type
11
a Press Menu, 4, 2.
For instructions on how to delete or
recreate the print order, refer to your
camera manufacturer’s support website or
accompanying documentation.
b Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
c Press Stop/Exit.
Paper Size
11
a Press Menu, 4, 3.
b Press a or b to choose the paper size
you are using, Letter, A4, 4"x6" or
5"x 7".
Press OK.
c Press Stop/Exit.
70
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive
Print Size
11
Cropping
11
This setting is available only when you
choose Letter or A4 in the paper size setting.
If your photo is too long or wide to fit the
available space on your chosen layout, part
of the image will be automatically cropped.
a Press Menu, 4, 4.
The default setting is On. If you want to print
the whole image, turn this setting to Off. If
you are also using the Borderless setting,
b Press a or b to choose the print size you
are using, 3"x 4", 3.5"x 5",
4"x 6", 5"x 7", 6"x 8" or
Max. Size.
Press OK.
a Press Menu, 4, 7.
c Press Stop/Exit.
b Press a or b to choose Off (or On).
Press OK.
Adjusting Brightness and
Contrast
11
c Press Stop/Exit.
Cropping: On
11
Brightness
11
a Press Menu, 4, 5.
b Press a or b to make a lighter or darker
print.
Press OK.
Cropping: Off
11
c Press Stop/Exit.
Contrast
11
You can choose the contrast setting. More
contrast will make an image look sharper and
more vivid.
11
a Press Menu, 4, 6.
b Press a or b to increase or decrease the
contrast.
Press OK.
c Press Stop/Exit.
71
Chapter 11
Borderless printing
11
Scan to a memory card
or USB Flash memory
drive
This feature expands the printable area to the
edges of the paper. Printing time will be
slightly slower.
11
You can scan black & white and color
documents into a memory card or USB Flash
memory drive. Black and white documents
will be stored in PDF (*.PDF) or TIFF file
formats (*.TIF). Color documents may be
stored in PDF (*.PDF) or JPEG (*.JPG) file
formats. The default setting is
a Press Menu, 4, 8.
b Press a or b to choose Off (or On).
Press OK.
c Press Stop/Exit.
Color 150 dpi and the default file format
Print Date
11
is PDF. File names default to the current date
that you set using the control panel keys. (For
details, see the Quick Setup Guide.) For
example, the fifth image scanned on July 1,
2009 would be named 07010905.PDF. You
can change the color and quality.
You can print the date if it is already in the
data on your photo. The date will be printed
on the lower right corner. If the data doesn’t
have the date information, you cannot use
this function.
a Press Menu, 4, 9.
Quality
Selectable File
Format
b Press a or b to choose On (or Off).
Press OK.
Color 150 dpi
Color 300 dpi
Color 600 dpi
B/W 200x100 dpi
B/W 200 dpi
JPEG / PDF
JPEG / PDF
JPEG / PDF
TIFF / PDF
TIFF / PDF
c Press Stop/Exit.
Note
The DPOF setting on your camera must
be turned off to use the Print Date
feature.
a Insert a Memory Stick®, Memory Stick
Pro™, SD, SDHC, xD-Picture Card™ or
USB Flash memory drive into your
machine.
CAUTION
DO NOT take out the memory card or USB
Flash memory drive while Photo Capture
is blinking to avoid damaging the card, USB
Flash memory drive or the data stored on
them.
b Load your document.
c Press
(Scan).
72
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive
d Press a or b to choose
Changing the image quality
11
Scan to Media.
a Press Menu, 4, 0, 1.
e Do one of the following:
„ To change the quality press OK and
b Press a or b to choose
B/W 200x100 dpi, B/W 200 dpi,
Color 150 dpi, Color 300 dpi or
Color 600 dpi.
f Press a or b to choose the quality.
Press OK.
c Press Stop/Exit.
g Do one of the following:
Changing the black & white
file format
11
a Press Menu, 4, 0, 2.
h Press a or b to choose the file type.
b Press a or b to choose TIFF or PDF.
Press OK.
c Press Stop/Exit.
i Press a or b to choose the file name.
Press OK.
Changing the color file format
a Press Menu, 4, 0, 3.
11
You can only change the first 6
characters.
j Press Black Start or Color Start.
b Press a or b to choose JPEG or PDF.
Press OK.
11
c Press Stop/Exit.
73
Chapter 11
Understanding the
Error Messages
11
Once you are familiar with the types of errors
that can occur while you are using
PhotoCapture Center®, you can easily
identify and troubleshoot any problems.
„ Hub is Unusable.
This message will appear if a Hub or USB
Flash memory drive with a Hub has been
put into the USB direct interface.
„ Media Error
This message will appear if you put in a
memory card that is either bad or not
formatted, or when there is a problem with
the media drive. To clear this error, take
out the memory card.
„ No File
This message will appear if you try to
access a memory card or USB Flash
memory drive in the drive (slot) that does
not contain a .JPG file.
„ Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
„ Media is Full.
This message will appear if you are trying
to save more than 999 files in a memory
card or USB Flash memory drive.
„ Unusable Device
This message will appear if a USB device
or USB Flash memory drive that is not
supported has been connected to the USB
direct interface. (For more information,
This message will also appear if you
connect a broken device to the USB direct
interface.
74
Printing photos from a camera
12
12
Depending on your camera some of these
settings may not be available.
Printing photos
directly from a
PictBridge camera
Camera Menu
Selections
Options
12
Paper Size
Letter, A4, 4"×6",
Printer Settings (Default
setting) 2
Paper Type
Plain Paper,
Glossy Paper,
Inkjet Paper,
Printer Settings (Default
setting) 2
Your Brother machine supports the
PictBridge standard, allowing you to connect
to and print photos directly from any
PictBridge compatible digital camera.
Layout
Borderless: On,
Borderless: Off,
Printer Settings (Default
setting) 2
If your camera is using the USB Mass
Storage standard, you can also print photos
from a digital camera without PictBridge.
DPOF setting 1
Print Quality
-
Normal, Fine,
Printer Settings (Default
setting) 2
Print Date
On, Off, Printer Settings
(Default setting) 2
PictBridge requirements
12
1
2
To avoid errors, remember the following
points:
If your camera is set to use the Printer Settings
(Default setting), the machine will print your photo
using the following settings.
„ The machine and the digital camera must
be connected using a suitable USB cable.
Settings
Options
4"×6"
„ The image file extension must be .JPG
(other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
12
Paper Size
Paper Type
Layout
Glossy Paper
Borderless: On
Fine
„ PhotoCapture Center® operations are not
available when using the PictBridge
feature.
Print Quality
Print Date
Off
„
When your camera does not have any menu
selections, these settings are also used
.
Setting your digital camera
12
„ The names and availability of each setting
depends on the specification of your
camera.
Make sure your camera is in PictBridge
mode. The following PictBridge settings may
be available from the LCD of your PictBridge
compatible camera.
Please refer to the documentation supplied
with your camera for more detailed
information on changing PictBridge settings.
75
Chapter 12
Printing Images
12
DPOF printing
12
DPOF stands for Digital Print Order Format.
Note
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
Remove any memory cards or USB Flash
memory drive from the machine before
connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
direct interface (1) on the machine using
the USB cable.
Note
An invalid DPOF File error can occur if the
print order that was created on the camera
has been corrupted. Delete and recreate
the print order using your camera to
correct this problem. For instructions on
how to delete or recreate the print order,
refer to your camera manufacturer’s
support website or accompanying
documentation.
1
1
USB direct interface
b Turn on the camera.
When the machine has recognized the
camera, the LCD shows the following
message:
Camera Connected
c Choose the photo you want to print
following the instructions from your
camera.
When the machine starts printing a
photo, the LCD will show Printing.
CAUTION
To prevent damage to your machine, do not
connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
76
Printing photos from a camera
Printing Images
12
Printing photos
directly from a digital
camera (without
PictBridge)
Note
Remove any memory cards or a USB
Flash memory drive from the machine
before connecting a digital camera.
12
If your camera is using the USB Mass
Storage standard, you can connect your
camera in storage mode. This enables you to
print photos from your camera.
a Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.
(If you would like to print photos in PictBridge
mode, see Printing photos directly from a
Note
The name, availability and operation differ
among digital cameras. Please refer to the
documentation supplied with your camera
for detailed information, such as how to
switch from PictBridge mode to USB mass
storage mode.
1
1
USB direct interface
b Turn on the camera.
CAUTION
12
To prevent damage to your machine, do not
connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
77
Chapter 12
Understanding the
Error Messages
12
Once you are familiar with the types of errors
that can occur while you are printing from a
camera, you can easily identify and
troubleshoot any problems.
„ Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
„ Unusable Device
This message will appear if you connect a
camera that is not using the USB Mass
Storage standard. This message will also
appear if you connect a broken device to
the USB direct interface.
(For more detailed solutions see Error and
78
Software features
13
13
The CD-ROM includes the Software User’s
Guide for features available when connected
to a computer (for example, printing and
scanning). The guide has easy to use links
that, when clicked, will take you directly to a
particular section.
c Click the heading you would like to view
from the list at the left of the window.
You can find information on these features:
„ Printing
„ Scanning
„ ControlCenter3 (for Windows®)
„ ControlCenter2 (for Macintosh®)
„ Faxing from your computer
„ PhotoCapture Center®
(For Macintosh®)
How to read the HTML User’s Guide
a Make sure your Macintosh® is turned
This is a quick reference to use the HTML
User’s Guide.
on. Insert the Brother CD-ROM into your
CD-ROM drive.
(For Windows®)
b Double-click the Documentation icon.
Note
c Double-click your language folder, and
If you have not installed the software, see
then double-click the top.html file.
d Click SOFTWARE USER’S GUIDE in
the top menu, and then click the heading
you would like to read from the list at the
left of the window.
a From the Start menu, point to Brother,
MFC-XXXX (where XXXX is your model
number) from the programs group, then
click User’s Guides in HTML format.
b Click SOFTWARE USER’S GUIDE
from the top menu.
80
Safety and Legal
A
A
Choosing a location
A
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put
the machine near a telephone wall jack and a standard AC power outlet. Choose a location where
the temperature remains between 50° F and 95° F (10° C and 35° C).
WARNING
DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,
chemicals or water.
DO NOT connect your machine to AC power outlets controlled by wall switches or automatic
timers.
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on a carpet.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• Disruption of power can wipe out information in the machine's memory.
• DO NOT connect your machine to AC power outlets on the same circuit as large appliances
or other equipment that might disrupt the power supply.
• Avoid interference sources, such as other cordless telephone systems or speakers.
82
Safety and Legal
To use the machine safely
A
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the
machine, make sure you have unplugged the telephone line cord first and then the power cord
from the AC power outlet. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
DO NOT pull on the middle of the AC power cord. Doing this might cause an electrical shock.
A
83
DO NOT put your hands on the edge of the machine under the document cover or the scanner
cover. Doing this may cause injury.
DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this
may cause injury.
84
Safety and Legal
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
When moving the machine you must lift it from the base, by placing a hand at each side of the
unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the
Jam Clear Cover.
DO NOT use flammable substances, any type of spray, liquid or aerosol cleaner to clean the
inside or outside of the machine. Doing this may cause a fire or electrical shock.
A
85
If the machine becomes hot, releases smoke, or generates any strong smells, immediately
unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother
If metal objects, water or other liquids get inside the machine, immediately unplug the machine
Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall jack.
Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a
wet location.
This product must be installed near an AC power outlet that is easily accessible. In case of an
emergency, you must unplug the power cord from the AC power outlet to shut off the power
completely.
This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a
qualified electrician.
Always make sure the plug is fully inserted.
DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire.
To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord.
86
Safety and Legal
CAUTION
Lightning and power surges can damage this product! We recommend that you use a quality
surge protection device on the AC power line and on the telephone line, or unplug the cords
during a lightning storm.
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
4 DO NOT dispose of batteries in a fire. They may explode. Check with local codes for possible
special disposal instructions.
A
87
Important safety instructions
A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 DO NOT use this product near water.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over
a radiator or heater. This product should never be placed in a built-in installation unless proper
ventilation is provided.
7 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
8 If an extension cord is used with this product, make sure that the total ampere ratings of the
products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not exceed
15 amperes (USA only).
9 DO NOT place anything in front of the machine that will block received faxes. DO NOT place
anything in the path of received faxes.
10 Wait until pages have exited the machine before picking them up.
11 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product. DO NOT attempt to service this product yourself because
opening or removing covers may expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the
location of your nearest Brother Authorized Service Center, please call the following:
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
12 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized
Service Personnel under the following conditions:
„ When the power cord is damaged or frayed.
„ If liquid has been spilled into the product.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed,
adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the cabinet has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
88
Safety and Legal
13 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
14 To reduce the risk of fire, electric shock and injury to people, note the following:
„ DO NOT use this product near appliances that use water, a swimming pool, or in a wet
basement.
„ DO NOT use the machine during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak in the vicinity of the leak.
15 Caution - To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.
Standard telephone and FCC Notices (These notices are in effect
on models sold and used in the United States only.)
A
When programming emergency numbers or making test calls to emergency numbers:
„ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging
up.
„ Perform these activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the backside of this equipment is a label that contains, among other information, a
product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided
to the telephone company.
You may safely connect this equipment to the telephone line by means of a standard modular jack,
USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total RENs,
contact the local telephone company. For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits
represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier
products, the REN is separately shown on the label.
A
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens the telephone company will
provide advance notice in order for you to make necessary modifications to maintain uninterrupted
service.
89
If trouble is experienced with this equipment, for repair or warranty information, please contact
the telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, call your telephone company or a qualified installer.
If you are not able to solve a problem with your machine, call Brother Customer Service. (See
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall
outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone company or
connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of your
use of this information, including direct, special or consequential damages. There are no
warranties extended or granted by this document.
This machine has been certified to comply with FCC standards, which are applied to the
USA only.
Federal Communications Commission (FCC)
Declaration of Conformity (USA only)
A
Responsible Party:
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares, that the products
Product Name: MFC-250C and MFC-290C
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
90
Safety and Legal
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
„ Reorient or relocate the receiving antenna.
„ Increase the separation between the equipment and receiver.
„ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
„ Call the dealer or an experienced radio/TV technician for help.
IMPORTANT
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the
user's authority to operate the equipment.
Industry Canada Compliance Statement (Canada only)
A
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
®
International ENERGY STAR Compliance Statement
A
The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient office equipment.
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets
the ENERGY STAR® guidelines for energy efficiency.
A
91
Legal limitations for copying
A
Color reproductions of certain documents are illegal and may result in either criminal or civil
liability. This memorandum is intended to be a guide rather than a complete listing of every
possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular
questionable documents.
The following documents issued by the United States/Canadian Government or any of its
Agencies may not be copied:
„ Money
„ Bonds or other certificates of indebtedness
„ Certificates of Deposit
„ Internal Revenue Stamps (canceled or uncanceled)
„ Selective Service or draft papers
„ Passports
„ United States/Canadian Postage Stamps (canceled or uncanceled)
„ Food Stamps
„ Immigration Papers
„ Checks or drafts drawn by Governmental agencies
„ Identifying badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use’.
Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
92
Safety and Legal
Trademarks
A
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2008 Brother Industries, Ltd. All rights reserved.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the
United States and other countries.
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in
the United States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Microdrive is a trademark of International Business Machines Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co.
Ltd.
PictBridge is a trademark.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of
Sony Corporation.
FaceFilter Studio is a trademark of Reallusion, Inc.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User's Guide are registered
trademarks of their respective companies.
A
93
Troubleshooting and Routine
Maintenance
B
B
Troubleshooting
B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
If you are having difficulty with your machine
B
Printing
Difficulty
Suggestions
No printout
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
Check to see if the LCD is showing an error message. (See Error and
If the LCD says Cannot Printand Replace XX Ink(where XX is an
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes.
Choose ‘Brother MFC-XXXX (where XXXX is your model name)’, and make sure
that ‘Use Printer Offline’ is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.
94
Troubleshooting and Routine Maintenance
Printing (continued)
Difficulty
Suggestions
Poor print quality
Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See Printing for Windows® or Printing and Faxing for
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
„ The expiration date written on the cartridge package has passed. (Cartridges
stay usable for up to two years if kept in their original packaging.)
„ The ink cartridge was in your machine over six months.
„ The ink cartridge may not have been stored properly before use.
If you are using generic ink, use Genuine Brother Innobella™ Ink.
Make sure you are using Genuine Brother Innobella™ Ink.
Try using the recommended types of paper. (See Acceptable paper and other print
The recommended environment for your machine is between 68° F to 91° F (20° C
to 33° C).
White horizontal lines appear in text Clean the print head. (See Cleaning the print head on page 116.)
or graphics.
Make sure you are using Genuine Brother Innobella™ Ink.
Try using the recommended types of paper. (See Acceptable paper and other print
The machine prints blank pages.
Characters and lines are stacked.
Make sure you are using Genuine Brother Innobella™ Ink.
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guides
Make sure the Jam Clear Cover is closed properly.
Smudged stain at the top center of Make sure the paper is not too thick or curled. (See Acceptable paper and other
the printed page.
Make sure the paper is not curled when you print on the back side of the paper
with the Print Odd Pages and Print Even Pages settings.
Smudged stain at the right or left
corner of the printed page.
Make sure the paper is not curled when you print on the back side of the paper
with the Print Odd Pages and Print Even Pages settings.
Printing appears dirty or ink seems Make sure you are using the proper types of paper. (See Acceptable paper and
to run.
Make sure you are using Genuine Brother Innobella™ Ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
B
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s
Make sure you are using Genuine Brother Innobella™ Ink.
Make sure you are using the paper support flap. (See Loading paper and other
95
Printing (continued)
Difficulty
Suggestions
The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver.
the page.
The printouts are wrinkled.
In the printer driver Advanced tab, click Color Settings, and uncheck
Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh®.
Make sure you are using Genuine Brother Innobella™ Ink.
Cannot perform ‘Page Layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab.
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows® or Printing and Faxing for Macintosh® in the Software
User's Guide on the CD-ROM.)
Photo paper does not feed
properly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up roller. (See Cleaning the paper pick-up roller
Machine feeds multiple pages
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap. (See Loading paper and other
Try to reduce the print resolution. (See Printing for Windows® or Printing and
Faxing for Macintosh® in the Software User's Guide on the CD-ROM.)
Machine does not print from Adobe
Illustrator.
Printing Received Faxes
Difficulty
Suggestions
Condensed print and white streaks You probably had a bad connection, with static or interference on the telephone
across the page or the top and
bottom of sentences are cut off.
line. Ask the other party to send the fax again.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received color fax prints only in
black & white.
Replace the color ink cartridges that are empty or nearly empty, and then ask the
other person to send the color fax again. (See Replacing the ink cartridges
Left and Right margins are cut off or Turn on Auto Reduction. (See Printing a reduced incoming fax on page 37.)
a single page is printed on two
pages.
96
Troubleshooting and Routine Maintenance
Telephone Line or Connections
Difficulty
Suggestions
Check that the machine is plugged in and switched on.
Dialing does not work. (No dial
tone)
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
(Canada only) Change Tone/Pulse setting. (See Quick Setup Guide.)
Verify that the telephone line and jack are working by connecting a known working
telephone and telephone line to the jack. Lift the handset of the telephone and
listen for a dial tone. If there is no dial tone, ask your telephone company to check
the line and/ or jack.
The machine does not answer
when called.
Make sure the machine is in the correct receiving mode for your setup. (See
to hear it answer. If there is still no answer, check that the telephone cord is
plugged into the telephone wall jack and the LINE jack of the machine. If there is
no ringing when you call your machine, ask your telephone company to check the
line.
Receiving Faxes
Difficulty
Suggestions
Cannot receive a fax
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
Make sure the machine is in the correct receiving mode for your setup. (See
to hear it answer. If there is still no answer, check that the telephone cord is
plugged into the telephone wall jack and the LINE jack of the machine. If there is
no ringing when you call your machine, ask your telephone company to check the
line.
If you often have interference on the telephone line, try changing the menu setting
Sending Faxes
Difficulty
Suggestions
Cannot send a fax
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
Make sure that the Fax
key is illuminated. (See Entering Fax mode
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports
B
Transmission Verification Report
says ‘Result:NG’.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get ‘Result:NG’ on the Transmission
Verification Report, your machine may be out of memory. If the problem continues,
ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic(for VoIP). (See
97
Sending Faxes (continued)
Difficulty
Suggestions
Poor fax send quality.
Try changing your resolution to Fineor S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
Vertical black lines when sending.
(MFC-290C only)
If the copy you made shows the same problem, clean the scanner. (See Cleaning
Handling Incoming Calls
Difficulty
Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Easy Receive is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Sending a fax call to the machine.
Custom features on a single line.
If you answered at the machine, press Black Start and hang up at once. If you
answered on an extension telephone, press your Fax Receive Code (default
setting is l51). If you answer on an external telephone (connected to the EXT
jack), press Start to receive the fax. When your machine answers, hang up.
If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or
other custom feature on a single telephone line with your machine, it may create
a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
it signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate telephone line with no custom features is
recommended.
Menu Setting Difficulties
Difficulty
Suggestions
The machine beeps when you try to
access the Setup Send or Setup
Receive menu.
If the Fax
key is not illuminated, press it to turn on Fax mode. The Setup
Send or Setup Receive setting is available only when the machine is in Fax mode.
98
Troubleshooting and Routine Maintenance
Copying Difficulties
Difficulty
Suggestions
Cannot make a copy
Make sure that the Copy
key is illuminated. (See Entering Copy mode
Vertical streaks appear in copies
If you see vertical streaks on copies, clean the scanner. (See Cleaning the
Poor copy results when using the
ADF (MFC-290C only)
Vertical black line appears in
copies (MFC-290C only)
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean the glass strip and scanner glass and the white bar and
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.
Scanning Difficulties
Difficulty
Suggestions
TWAIN/WIA errors appear when
starting to scan.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver.
OCR does not work.
Try increasing the scanner resolution.
Poor scanning results when using
the ADF. (MFC-290C only)
Software Difficulties
Difficulty
Suggestions
Cannot install software or print
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’
Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
B
99
PhotoCapture Center® Difficulties
Difficulty
Suggestions
1
Have you installed the Windows® 2000 update? If not, do the following:
Removable Disk does not work
properly.
1) Unplug the USB cable.
2) Install the Windows® 2000 update using one of the following methods.
„ Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup
Guide.)
„ Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2
Take out the memory card or USB Flash memory drive and put it back in
again.
3
4
If you have tried ‘Eject’ from within Windows®, take out the memory card or
USB Flash memory drive before you continue.
If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing when
printed.
Make sure that Borderless Printing and Cropping are turned off. (See Borderless
100
Troubleshooting and Routine Maintenance
Dial Tone
B
Setting the dial tone to Detection will shorten
the dial detect pause.
a Press Menu, 0, 5.
b Press a or b to choose Detectionor
No Detection.
Press OK.
c Press Stop/Exit.
Telephone line interference
B
If you are having problems sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you adjust the Equalization for compatibility
to reduce the modem speed for fax
operations.
a Press Menu, 2, 0, 2.
b Press a or b to choose Normal(or
Basic(for VoIP)).
„ Basic(for VoIP)reduces the
modem speed to 9600 bps. Unless
interference is a recurring problem
on your telephone line, you may
prefer to use it only when needed.
„ Normalsets the modem speed at
14400 bps. (Default)
Press OK.
c Press Stop/Exit.
Note
When you change the compatibility to
Basic(for VoIP), the ECM feature is
only available for color fax sending.
B
101
Error and maintenance messages
B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error and maintenance messages are
shown below.
You can correct most errors and routine maintenance messages by yourself. If you need more
help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Error Message
Cause
Action
B&W Print Only One or more of the color ink
Replace the empty ink cartridge. (See Replacing
cartridges are empty.
While this message appears on the
LCD, each operation works in the
following way:
„ Printing
If you click Grayscale in the
Advanced tab of the printer
driver you can use the machine
as a black & white printer for
approximately four weeks
depending on the number of
pages you print.
„ Copying
If the paper type is set to
Plain Paperor
Inkjet Paperyou can make
copies in black & white.
„ Faxing
If the paper type is set to
Plain Paper Inkjet Paper
,
or Transparencythe machine
will receive and print faxes in
black & white.
If a sending machine has a
color fax, the machine’s
‘handshake’ will ask that the fax
be sent as black & white.
If the paper type is set to
Other Glossyor
Brother BP71, the machine will
stop all print operations. If you
unplug the machine, or take out the
empty ink cartridge, you cannot use
the machine until you change to a
new ink cartridge.
102
Troubleshooting and Routine Maintenance
Error Message
Cause
Action
Cannot Detect You installed a new ink too quickly Take out the new ink cartridge and re-install it
and the machine did not detect it.
slowly until it clicks.
Use a new Genuine Brother Innobella® Ink. If the
error message is not cleared, call Brother
Customer Service.
If you are not using genuine Brother
Innobella™ ink the machine may
not detect the ink cartridge.
An ink cartridge is not installed
properly.
Take out the new ink cartridge and re-install it
slowly until it clicks. (See Replacing the ink
Cannot Print
One or more of the ink cartridges
Replace the empty ink cartridges. (See
print operations. While memory is
available, black & white faxes will
be stored in the memory. If a
Replace XX Ink
sending machine has a color fax,
the machine's ‘handshake’ will ask
that the fax be sent as black &
white. If the sending machine has
the ability to convert it, the color fax
will be stored in the memory as a
black & white fax.
Clean Unable XX The machine has a mechanical
Open the scanner cover and look inside the
machine for foreign objects and paper scraps. If
the error message continues, see Transferring
before disconnecting the machine so you will not
lose any important messages. Then, disconnect
the machine from the power for several minutes
and then reconnect it.
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Close Ink Cover The ink cartridge cover is not
Firmly close the ink cartridge cover until it clicks.
completely closed.
Comm.Error
Poor telephone line quality caused Send the fax again or connect the machine to
a communication error.
another telephone line. If the problem continues,
call the telephone company and ask them to
check your telephone line.
Cover is Open The scanner cover is not closed
Lift the scanner cover and then close it again.
completely.
Data Remaining Print data is left in the machine's
Press Stop/Exit. The machine will cancel the job
memory.
and clear it from the memory. Try to print again.
Disconnected
Document Jam
The other person or other person's Try to send or receive again.
fax machine stopped the call.
B
fed properly, or the document
scanned from the ADF was too
long.
103
Error Message
Cause
Action
DR Mode in Use The machine is set to Distinctive
Set Distinctive Ring to off. (See Turning off
Receive Mode from Manual to
another mode.
High Temperature The print head is too warm.
Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory drive A Hub or USB Flash memory drive with Hub are
with Hub has been connected to the not supported. Unplug the device from the USB
USB direct interface.
direct interface.
Init Unable XX The machine has a mechanical
Open the scanner cover and look inside the
machine for foreign objects and paper scraps. If
the error message continues, see Transferring
before disconnecting the machine so you will not
lose any important messages. Then, disconnect
the machine from the power for several minutes
and then reconnect it.
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Ink Low Black One or more ink cartridges are
Order a new ink cartridge. You can continue
printing until the LCD shows Cannot Print.
running out of ink. If a sending
Ink Low Yellow
machine has a color fax, your
Ink Low Cyan
Ink Low Magenta
the fax is sent as black & white. If
the sending machine has the ability
to convert it, the color fax will be
printed at your machine as a black
& white fax.
Low Temperature The print head is too cold.
Allow the machine to warm up.
Media Error The memory card is either
Put the card firmly into the slot again to make
corrupted, improperly formatted, or sure it is in the correct position. If the error
there is a problem with the memory remains, check the media drive (slot) of the
card.
machine by putting in another memory card that
you know is working.
Media is Full. The memory card or USB flash
Your machine can only save to your memory
memory drive youare using already card or USB flash memory drive if it contains less
contains 999 files.
than 999 files. Try deleting unused files to free
some space and try again.
No Caller ID
There is noincoming call history. You If you want to use the Caller ID feature call your
subscribed to the Caller ID service
from your telephone company.
No Cartridge
No File
An ink cartridge is not installed
properly.
Take out the new ink cartridge and re-install it
slowly until it clicks. (See Replacing the ink
The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file.
Put the correct memory card or USB Flash
memory drive into the slot again.
104
Troubleshooting and Routine Maintenance
Error Message
Cause
Action
No Paper Fed
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
„ Refill the paper in the paper tray, and then
press Black Start or Color Start.
„ Remove the paper and load it again and then
press Black Start or Color Start (See
The Jam Clear Cover is not closed Check that the Jam Clear Cover is closed.
properly.
The paper is jammed in the
machine.
Remove the jammed paper by following the
No Response/Busy The number you dialed does not
Verify the number and try again.
answer or is busy.
Not Registered You tried to access a Speed Dial
Set up the Speed Dial number. (See Storing
number that is not programmed.
Out of Memory The machine's memory is full.
Fax sending or copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
The memory card or USB Flash
memory drive you are using does
Delete unused files from your memory card or
USB Flash memory drive to make some free
not have enough free space to scan space and then try again.
the documents.
Paper Jam
Paper is jammed in the machine.
Open the Jam Clear Cover (at the back of the
machine) and pull out the jammed paper by
following the steps in Printer jam or paper jam
Make sure the paper length guide is set to the
paper size.
Print Unable XX The machine has a mechanical
Open the scanner cover and look inside the
machine for foreign objects and paper scraps. If
the error message continues, see Transferring
before disconnecting the machine so you will not
lose any important messages. Then, disconnect
the machine from the power for several minutes
and reconnect it.
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Replace XX Ink One or more of the ink cartridges
Replace the empty ink cartridges. (See
print operations. While memory is
available, black & white faxes will
be stored in the memory. If a
Cannot Print
B
sending machine has a color fax,
the machine's ‘handshake’ will ask
that the fax be sent as black &
white. If the sending machine has
the ability to convert it, the color fax
will be stored in the memory as a
black & white fax.
105
Error Message
Cause
Action
Scan Unable XX The machine has a mechanical
Open the scanner cover and look inside the
machine for foreign objects and paper scraps. If
the error message continues, see Transferring
before disconnecting the machine so you will not
lose any important messages. Then, disconnect
the machine from the power for several minutes
and then reconnect it.
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Unusable Device
Disconnect
device from
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct interface,
then press On/Off to turn the machine off and
then on again.
front connector.
Turn the machine
off & on by
pressing On/Off
button on
control panel.
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash
memory drive that is not supported
has been connected to the USB
direct interface.
Unplug the device from the USB direct interface.
(For more information, visit us at
Wrong Paper Size Paper is not the correct size.
Check that the machine’s Paper Size setting
matches the size of paper in the tray. (See Paper
106
Troubleshooting and Routine Maintenance
Transferring Fax Journal report to
another fax machine
Transferring your faxes or Fax
Journal report
B
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Set your
station ID in the Quick Setup Guide.)
If the LCD shows:
Clean Unable XX
Init Unable XX
Print Unable XX
a Press Menu 9, 0, 2.
Scan Unable XX
b Enter the fax number to which the Fax
We recommend transferring your faxes to
another fax machine. (See Transferring faxes
Journal report will be forwarded.
c Press Black Start.
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring Fax Journal report
Document jam
(MFC-290C only)
B
Documents can jam in the ADF unit if they are
not inserted or fed properly, or if they are too
long. Follow the steps below to clear a
document jam.
Note
If there is an error message on the
machine's LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
Document is jammed in the top of the
ADF unit
B
a Take out any paper from the ADF that is
not jammed.
Transferring faxes to another fax
machine
b Open the ADF cover.
B
c Pull the jammed document up and to the
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Set your
station ID in the Quick Setup Guide.)
left.
a Press Menu, 9, 0, 1.
b Do one of the following:
„ If the LCD shows No Data, there
are no faxes left in the machine's
memory.
Press Stop/Exit.
„ If the LCD shows Enter Fax No.,
enter the fax number to which faxes
will be forwarded.
d Close the ADF cover.
e Press Stop/Exit.
B
c Press Black Start.
Note
To avoid future document jams close the
ADF cover properly by pressing it down
gently in the middle.
107
Document is jammed inside the ADF
unit
Printer jam or paper jam
B
B
Take out the jammed paper depending on
where it is jammed in the machine.
a Take out any paper from the ADF that is
not jammed.
a Pull the paper tray (1) out of the
b Lift the document cover.
machine.
c Pull the jammed document out to the
left.
1
b Pull out the jammed paper (1) and press
Stop/Exit.
d Close the document cover.
e Press Stop/Exit.
1
c Reset the machine by lifting the scanner
cover from the front of the machine and
then close it.
„ If you cannot remove the jammed
paper from the front of the machine,
or the error message still appears on
the LCD after you have removed the
jammed paper, please go to the next
step.
108
Troubleshooting and Routine Maintenance
d Open the Jam Clear Cover (1) at the
back of the machine. Pull the jammed
paper out of the machine.
f Lift the scanner cover (1) from the front
side of the machine until it locks
securely into the open position.
Make sure that there is no jammed
paper inside the machine.
1
1
CAUTION
Before you unplug the machine from the
power source, you can transfer your faxes
that are stored in the memory to your PC or
another fax machine so you will not lose
any important messages. (See Transferring
e Close the Jam Clear Cover.
Make sure the cover is closed properly.
B
109
h Push the paper tray firmly back into the
machine. While holding the paper tray in
place, pull out the paper support until it
clicks and unfold the paper support flap.
Note
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
Note
• If the print head is at the right corner as
shown in the illustration, you cannot move
the print head. Press Stop/Exit till print
head moves to the middle. Then unplug
the machine from the power source, and
take out the paper.
Make sure you pull out the paper support
until it clicks.
• If ink gets onto your skin or clothing,
immediately wash it off with soap or
detergent.
g Lift the scanner cover to release the
lock (1). Gently push the scanner cover
support down (2) and close the scanner
cover (3) using both hands.
1
3
2
110
Troubleshooting and Routine Maintenance
b Press down to unlock the release lever
and take out the ink cartridge for the
color shown on the LCD.
Routine maintenance
B
Replacing the ink cartridges
B
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the 4
cartridges. When the machine detects an ink
cartridge is running out of ink, the machine
will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you that an ink
cartridge is empty, there will be a small
amount of ink left in the ink cartridge. It is
necessary to keep some ink in the ink
cartridge to prevent air from drying out and
damaging the print head assembly.
CAUTION
Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement ink
cartridges. Use or attempted use of
potentially incompatible ink and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party ink and/or
c Open the new ink cartridge bag for the
color shown on the LCD, and then take
out the ink cartridge.
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.
B
a Open the ink cartridge cover.
If one or more ink cartridges are empty,
for example Black, the LCD shows
Cannot Printand
Replace BK Ink.
111
d Turn the green knob on the protective
yellow cap clockwise until it clicks to
release the vacuum seal, then remove
the cap (1).
f Gently push the ink cartridge in until it
clicks, and then close the ink cartridge
cover.
1
g The machine will automatically reset the
ink dot counter.
Note
• If you replaced an ink cartridge, for
example Black, the LCD may ask you to
verify that it was a brand new one
(Did You Change Blck?). For each
new cartridge you installed, press 1 (Yes)
to automatically reset the ink dot counter
for that color. If the ink cartridge you
installed is not a brand new one, be sure
to press 2 (No).
e Each color has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
• If the LCD shows No Cartridgeor
Cannot Detectafter you install the ink
cartridges, check that the ink cartridges
are installed properly.
WARNING
If ink gets in your eyes, wash them out with
water at once and call a doctor if you are
concerned.
112
Troubleshooting and Routine Maintenance
Cleaning the outside of the
machine
CAUTION
B
DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink left
in the cartridge.
CAUTION
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the outside surface of the
machine.
DO NOT touch the cartridge insertion slots.
If you do so, the ink may stain your skin.
DO NOT use cleaning materials that
contain ammonia.
If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.
If you mix the colors by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting the
cartridge installation.
Clean the outside of the machine as
follows:
B
Once you open an ink cartridge, install it in
the machine and use it up within six months
of installation. Use unopened ink cartridges
by the expiration date written on the
cartridge package.
a Pull the paper tray (1) completely out of
the machine.
1
DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
b Wipe the outside of the machine with a
soft cloth to remove dust.
B
c Lift the output paper tray cover and
remove anything that is stuck inside the
paper tray.
113
d Wipe the inside and outside of the paper
b (MFC-290C only)
tray with a soft cloth to remove dust.
In the ADF unit, clean the white bar (1)
and the glass strip (2) with a soft lint-free
cloth moistened with a non-flammable
glass cleaner.
1
2
Note
e Close the output paper tray cover and
put the paper tray firmly back in the
machine.
In addition to cleaning the scanner glass
and glass strip with a non-flammable glass
cleaner, run your finger tip over the glass
to see if you can feel anything on it. If you
feel dirt or debris, clean the glass again
concentrating on that area. You may need
to repeat the cleaning process three or
four times. To test, make a copy after each
cleaning.
Cleaning the scanner
B
a Lift the document cover (1). Clean the
scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
1
3
2
114
Troubleshooting and Routine Maintenance
Cleaning the machine’s
printer platen
Cleaning the paper pick-up
roller
B
B
a Pull the paper tray completely out of the
WARNING
machine.
Be sure to unplug the machine from the AC
power outlet before cleaning the printer
platen.
b Unplug the machine from the AC power
outlet and open the Jam Clear Cover (1)
at the back of the machine.
a Lift the scanner cover until it locks
securely into the open position.
b Clean the machine’s printer platen (1)
and the area around it, wiping off any
scattered ink with a soft, dry lint-free
cloth.
1
c Clean the Paper Pick-up Roller (1) with
isopropyl alcohol on a cotton swab.
1
1
d Close the Jam Clear Cover back.
Make sure the cover is set properly.
B
e Put the paper tray firmly back in the
machine.
f Re-connect the power cord.
115
Cleaning the print head
B
Checking the print quality
B
To maintain good print quality, the machine
will automatically clean the print head. You
can start the cleaning process manually if
there is a print quality problem.
If faded or streaked colors and text appear on
your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
Clean the print head and ink cartridges if you
get a horizontal line in the text or graphics or
blank text on your printed pages. You can
clean Black only, three colors at a time
(Yellow/Cyan/Magenta), or all four colors at
once.
a Press Menu, 7, 1.
b Press a or b to choose
Print Quality.
Press OK.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
c Press Color Start.
The machine begins printing the Print
Quality Check Sheet.
CAUTION
d Check the quality of the four color blocks
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
on the sheet.
Is Quality OK?
1.Yes 2.No
a Press Menu, 7, 2.
e Do one of the following:
b Press a or b to choose Black, Coloror
All.
„ If all lines are clear and visible,
press 1 to choose Yes, and go to
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to standby mode
automatically.
„ If you can see missing short lines as
shown below, press 2 to choose No.
OK
Poor
Note
If you clean the print head at least five
times and the print has not improved, try
installing a new Genuine Brother
Innobella™ replacement cartridge for
each problem color. Try cleaning the print
head again up to five more times. If the
print has not improved call Brother
Customer Service (See Brother numbers
f The LCD asks you if the print quality is
OK for black and the three colors.
Black OK?
1.Yes 2.No
Press 1 (Yes) or 2 (No).
116
Troubleshooting and Routine Maintenance
g The LCD asks you if you want to start
Note
cleaning.
Start Cleaning?
1.Yes 2.No
i
Press 1 (Yes).
The machine starts cleaning the print
head.
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
h After cleaning is finished, press
Color Start.
The machine starts printing the Print
Quality Check Sheet again and then
Checking the print alignment
B
i Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
color.
You may need to adjust the print alignment
after transporting the machine, or if your
printed text becomes blurred or images
become faded.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call Brother Customer Service (See
a Press Menu, 7, 1.
b Press a or b to choose Alignment.
Press OK.
c Press Black Start or Color Start.
The machine starts printing the
Alignment Check Sheet.
CAUTION
Is Alignment OK?
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
1.Yes 2.No
d Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely
matches number 0.
„ If the number 5 samples of both the
600 dpi and 1200 dpi test prints are
the best matches, press 1 (Yes) to
finish the Alignment Check, and go to
B
„ If another test print number is a
better match for either 600 dpi or
1200 dpi, press 2 (No) to choose it.
117
e For 600 dpi, press the number of the test
print that most closely matches the
number 0 sample (1-8).
Machine Information
B
Checking the serial number
B
600dpi Adjust
You can see the machine’s serial number on
the LCD.
Select Best #5
f For 1200 dpi, press the number of the
test print that most closely matches the
number 0 sample (1-8).
a Press Menu, 6, 1.
1.Serial No.
1200dpi Adjust
XXXXXXXXX
Select Best #5
b Press Stop/Exit.
g Press Stop/Exit.
Checking the ink volume
B
You can check the ink that is left in the
cartridge.
a Press Menu, 7, 3.
b The LCD shows the ink volume.
c Press a or b to choose the color you
want to check.
d Press Stop/Exit.
Note
You can check the ink volume from your
computer. (See Printing for Windows® or
Printing and Faxing for Macintosh® in the
Software User's Guide on the CD-ROM.)
118
Troubleshooting and Routine Maintenance
Packing and shipping
the machine
CAUTION
B
Make sure that the plastic tabs on both
sides of the green protective part (1) have
securely clicked into place (2).
When you transport the machine, use the
packing materials that came with your
machine. If you do not pack the machine
properly, any damage that may occur in
transit will not be covered by your warranty.
CAUTION
It is important to allow the machine to ‘park’
the print head after a print job. Listen
carefully to the machine before unplugging
it to make sure that all mechanical noise
has stopped. Not allowing the machine to
finish this parking process may lead to print
problems and possible damage to the print
head.
1
2
If you are not able to find the green
protective part, DO NOT remove the ink
cartridges before shipping. It is essential
that the machine be shipped with either the
green protective part or the ink cartridges in
position. Shipping without them will cause
damage to your machine and may void your
warranty.
a Open the ink cartridge cover.
b Press the lock release lever to release
the ink cartridge and take out all the ink
cartridges. (See Replacing the ink
c Install the green protective part, and
d Unplug the machine from the telephone
wall jack and take the telephone line
cord out of the machine.
then close the ink cartridge cover.
e Unplug the machine from the AC power
outlet.
f Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover until it locks securely into
the open position. Then unplug the
interface cable from the machine, if it is
connected.
B
119
g Lift the scanner cover (1) to release the
lock. Gently push the scanner cover
support down (2) and close the scanner
cover (3).
i
Pack the machine and the printed
materials in the original carton with the
original packing material asshown below.
Do not pack the used ink cartridges in the
carton.
1
Note
If you are returning your machine to
Brother as part of the Exchange Service,
pack only the machine. Keep all separate
parts and printed materials to use with
your ‘Exchange’ machine.
3
2
h Wrap the machine in the bag.
j Close the carton and tape it shut.
120
Menu and Features
C
C
C
On-screen
programming
Menu keys
C
C
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu keys. User-friendly
programming helps you take full advantage of
all the menu selections your machine has to
offer.
Access the menu.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Go to the next menu level.
Accept an option.
Go back to the previous menu
level.
Delete an incorrect letter when
you need to enter text into the
machine.
Menu table
C
You can program your machine without the
User’s Guide by using the Menu table that
menu selections and options.
Scroll through the current menu
level.
Press Menu followed by the menu numbers
to program your machine.
Go back to the previous menu
level.
For example, to set beeper volume to Low.
a Press Menu, 1, 4, 2.
b Press a or b to choose Low.
c Press OK.
Exit the menu.
d Press Stop/Exit.
Memory storage
C
Even if there is a power failure, you will not
lose your menu settings because they are
stored permanently. Temporary settings
(such as Contrast, Overseas mode, and so
on) will be lost. You may have to reset the
date and time.
121
To access the menu mode:
a Press Menu.
b Choose an option.
„ Press 1 for General Setup menu.
„ Press 2 for Fax menu.
„ Press 3 for Copy menu.
„ Press 0 for Initial Setup.
You can scroll more quickly through
each menu level by pressing a or b for
the direction you want.
c Press OK when that option appears on
the LCD.
The LCD will then show the next menu
level.
d Press a or b to scroll to your next menu
selection.
e Press OK.
When you finish setting an option, the
LCD shows Accepted.
f Press Stop/Exit.
122
Menu and Features
Menu Table
C
C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
to accept
to exit
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
1.General Setup 1.Mode Timer
—
0 Sec
Sets the time to return to
Fax mode.
30 Secs
1 Min
2 Mins*
5 Mins
Off
2.Paper Type
—
—
Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
Transparency
Letter*
Legal
Sets the type of paper in
the paper tray.
3.Paper Size
in the paper tray.
A4
A5
4"x6"
The factory settings are shown in Bold with an asterisk.
123
Main Menu
Submenu
Menu Selections
Options
Off
Descriptions
Page
1.General Setup 4.Volume
1.Ring
Adjusts the ring volume.
(Continued)
Low
Med*
High
Off
2.Beeper
Adjusts the volume level
of the beeper.
Low*
Med
High
Off
3.Speaker
Adjusts the speaker
volume.
Low
Med*
High
On
5.Auto Daylight
—
—
if you want the machine to
change automatically for
Daylight Saving Time.
Off*
6.PwrOff Setting
Fax Receive:On Customizes the On/Off
key to receive faxes even
in off mode.
Fax Receive:Off
*
7.LCD Contrast
8.Sleep Mode
—
—
Light
LCD.
Dark*
1 Min
the machine will remain
idle before it goes into
sleep mode.
2 Mins
3 Mins
5 Mins
10 Mins*
30 Mins
60 Mins
The factory settings are shown in Bold with an asterisk.
124
Menu and Features
Main Menu
Submenu
Menu Selections
Options
00
Descriptions
Page
2.Fax
1.Setup Receive 1.Ring Delay
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
C
(In Fax mode
only)
01
02
03
04*
2.F/T Ring Time 20Secs*
Sets the F/T
pseudo/double-ring time
in Fax/Tel mode.
30Secs
40Secs
70Secs
3.Easy Receive
4.Remote Codes
On*
Receives fax messages
without pressing Start.
Off
Allows you to answer all
calls at an extension or
external telephone and
use codes to turn the
machine on or off. You
can personalize these
codes.
On* (l51, #51)
Off
5.Auto Reduction On*
faxes.
Off
2.Setup Send
1.Contrast
Auto*
darkness of faxes you
send.
(In Fax mode
only)
Light
Dark
2.Fax Resolution Standard*
for outgoing faxes.
Fine
S.Fine
Photo
3.Real Time TX
Next Fax Only
the memory.
On
Off*
4.Overseas Mode On
Off*
sending faxes overseas,
set this to on.
0.Glass ScanSize A4
Letter*
Adjusts the scan area of
the scanner glass to the
size of the document.
The factory settings are shown in Bold with an asterisk.
125
Main Menu
2.Fax
Submenu
Menu Selections
Options
On
Descriptions
Page
3.Report Setting 1.Transmission
Sets initial setup for
Transmission Verification
Report and Fax Journal.
(Continued)
On+Image
Off*
Off+Image
2.Journal Period Off
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
4.Remaining
Jobs
—
—
Checks which jobs are in
the memory and lets you
cancel chosen jobs.
0.Miscellaneous 1.TX Lock
—
from changing the
machine’s current
settings.
2.Compatibility Normal*
Adjusts the equalization
for transmission
problems.
Basic(for VoIP)
3.Distinctive
Off*
Uses the Telephone
Company’s Distinctive
Ring subscriber service to
register the ring pattern
with the machine.
Set(On)
4.Caller ID
Display#*
View or print a list of the
last 30 Caller IDs stored in
the memory.
Print Report
3.Copy
1.Quality
—
Fast
Chooses the Copy
resolution for your type of
document.
Normal*
Best
2.Brightness
—
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
copies.
-onnnn+
-nnnno+
3.Contrast
Adjusts the contrast for
copies.
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
The factory settings are shown in Bold with an asterisk.
126
Menu and Features
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
4.PhotoCapture 1.Print Quality
—
Normal
Choose the print quality.
C
Photo*
2.Paper Type
—
—
—
Plain Paper
Inkjet Paper
Brother BP71
Other Glossy*
4"x 6"*
Choose the paper and
paper type.
3.Paper Size
4.Print Size
Choose the paper size.
5"x 7"
Letter
A4
3"x 4"
Choose the print size.
(Appears when A4 or
Letter is chosen in the
Paper Size menu.)
3.5"x 5"
4"x 6"
5"x 7"
6"x 8"
Max. Size*
-nnnno+
5.Brightness
6.Contrast
7.Cropping
—
—
—
Adjusts the brightness.
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
On*
Adjusts the contrast.
Crops the image around
the margin to fit the paper
size or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted
Off
cropping.
8.Borderless
9.Print Date
—
—
On*
Expands the printable
area to fit the edges of the
paper.
Off
On
Prints the date on your
photo.
Off*
The factory settings are shown in Bold with an asterisk.
127
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
4.PhotoCapture 0.Scan to Media 1.Quality
B/W 200x100 dpi Selects the Scan
resolution for your type of
document.
(Continued)
B/W 200 dpi
Color 150 dpi*
Color 300 dpi
Color 600 dpi
2.B/W File Type TIFF*
PDF
Selects the default file
format for black and white
scanning.
3.ColorFile Type PDF*
Selects the default file
format for colour
scanning.
JPEG
5.Print Reports 1.Transmission
2.Help List
—
—
—
—
Prints a Transmission
Verification Report for
your last transmission.
can see at-a-glance how
to quickly program your
machine.
3.Quick Dial
4.Fax Journal
—
—
—
—
Lists name and numbers
stored in the Speed Dial
memory, in numerical
order.
last incoming and
outgoing faxes.
(TX means Transmit.)
(RX means Receive.)
5.User Settings
—
—
—
—
Lists your settings.
6.Machine Info. 1.Serial No.
Lets you check the serial
number of your machine.
7.Ink
1.Test Print
2.Cleaning
—
—
Print Quality
Lets you check the print
quality or alignment.
Alignment
Black
Lets you clean the print
head.
Color
All
—
3.Ink Volume
—
Lets you check the
available ink volume.
The factory settings are shown in Bold with an asterisk.
128
Menu and Features
Main Menu
Submenu
Menu Selections
Options
Fax Only*
Fax/Tel
External TAD
Manual
Descriptions
Page
0.Initial Setup 1.Receive Mode
—
that best suits your needs.
C
2.Date&Time
3.Station ID
—
—
—
Puts the date and time on See
the LCD and in headings
of faxes you send.
Quick
Setup
Guide.
Fax:
Set your name and fax
number to appear on each
page you fax.
Name:
4.Tone/Pulse
(Canada only)
5.Dial Tone
—
—
—
Tone*
Choose the dialing mode.
Pulse
Detection
No Detection*
English*
Spanish
You can shorten the dial
tone detect pause.
0.Local Language
Allows you to change the
LCD language.
See
Quick
Setup
Guide.
(US only)
0.Local Language
—
English*
Allows you to change the
LCD language.
(Canada only)
French
The factory settings are shown in Bold with an asterisk.
129
Entering Text
C
When you are setting certain menu selections, such as the Station ID, you may need to enter text
into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, #
and l do not have printed letters because they are used for special characters.
By pressing the proper dial pad key repeatedly, you can access the character you want.
Press
Key
one
time
two
times
three
times
four
times
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
W
Inserting spaces
To enter a space in a fax number, press c once between numbers. To enter a space in a name,
press c twice between characters.
Making corrections
If you entered an incorrect letter and want to change it, press d to move the cursor under the
incorrect character. Then press Clear/Back. Re-enter the correct character. You can also back
up and insert letters.
Repeating letters
If you need to enter a letter that is on the same key as the letter before, press c to move the cursor
to the right before you press the key again.
Special characters and symbols
Press l, # or 0, and then press d or c to move the cursor under the special character or symbol
you want. Then press OK to choose it.
Press l for
Press # for
Press 0 for
(space) ! ” # $ % & ’ ( ) + , - . / m
: ; < = > ? @ [ ] ^ _
For USA : À Á É Ó Í Ú Ñ Ü 0
For Canada : É À È Ê Î Ç Ë Ö 0
130
Specifications
D
D
General
D
D
Printer Type
Print Method
Inkjet
Black:
Color:
Piezo with 94 × 1 nozzle
Piezo with 94 × 3 nozzles
Memory Capacity
32 MB
LCD (liquid crystal display) 16 characters × 1line
Power Source
AC 100 to 120V 50/60Hz
(MFC-250C)
Power Consumption
Off Mode:
Sleep Mode:
Standby:
Average 1 W
Average 3 W
Average 4 W
Average 22 W
Operating:
(MFC-290C)
Off Mode:
Sleep Mode:
Standby:
Average 1.1 W
Average 3 W
Average 4.5 W
Average 24 W
Operating:
131
Dimensions
(MFC-250C)
14.4 in.
(365 mm)
5.9 in.
(150 mm)
15.4 in.
(390 mm)
14.2 in.
(360 mm)
17.7 in.
(450 mm)
(MFC-290C )
14.8 in.
(375 mm)
7.1 in.
(180 mm)
15.4 in.
(390 mm)
14.6 in.
(370 mm)
16.1 in.
(410 mm)
18.1 in.
(460 mm)
Weight
15.4 lb (7 kg) (MFC-250C)
17.2 lb (7.8 kg) (MFC-290C)
Operating:
50 dB or less 1
Noise
Temperature
Operating:
50° F to 95° F (10 to 35° C)
68° F to 91° F (20 to 33° C)
20 to 80% (without condensation)
20 to 80% (without condensation)
Best Print Quality:
Operating:
Humidity
Best Print Quality:
ADF (automatic
document feeder)
Up to 15 pages (MFC-290C only)
Recommended Environment for Best Results:
Temperature: 68° F - 86° F (20° C - 30° C)
Humidity: 50% - 70%
Paper: [20 lb (80 g/m2)] A4 or Letter size
100 Sheets [20 lb (80 g/m2)]
Paper Tray
1
This depends on printing conditions.
132
Specifications
Print media
D
Paper Input
Paper Tray
„ Paper type:
D
Plain paper, inkjet paper (coated paper), glossy photo
„ Paper size:
Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes
(commercial No.10, DL, C5, Monarch, JE4),
Width: 3 7/8 in. (98mm) - 8.5 in. (215.9mm)
Length: 5.8 in. (148mm) - 14.0 in. (355.6mm)
For more details, see Paper weight, thickness and
„ Maximum paper tray capacity:
Approx. 100 sheets of 20 lb (80 g/m2) plain paper
Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print
delivery to the output paper tray) 2
Paper Output
1
Use only transparencies recommended for inkjet printing.
2
For glossy photo paper or transparencies, we recommend removing printed pages from the output paper tray
immediately after they exit the machine to avoid smudging.
3
133
Fax
D
Compatibility
Coding System
Modem Speed
ITU-T Group 3
MH/MR/MMR/JPEG
Automatic Fallback
14,400 bps
Document Size
ADF Width: (MFC-290C)
5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Length: (MFC-290C)
5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Length: Max. 11.7 in. (297 mm)
8.2 in. (208 mm)
Scanning Width
Printing Width
Gray scale
8.03 in. (204 mm)
256 levels
Contrast Control
Automatic/Light/Dark
(manual setting)
Resolution
„ Horizontal 203 dot/in. (8 dot/mm)
„ Vertical
Standard
98 line/in. (3.85 line/mm) (Black)
196 line/in. (7.7 line/mm) (Color)
Fine
196 line/in. (7.7 line/mm) (Black/Color)
Photo
196 line/in. (7.7 line/mm) (Black)
Superfine
392 line/in. (15.4 line/mm) (Black)
40 stations
Speed Dial
Groups
Up to 6
134
Specifications
Broadcasting 1
90 stations
Automatic Redial
Ring Delay
1 time after 5 minutes
0, 1, 2, 3 or 4 rings
Communication Source
Memory Transmission
Public switched telephone network.
D
Out of Paper Reception
1
2
Black & White only
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
3
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
135
Copy
D
Color/Black
Yes/Yes
Document Size
ADF Width: (MFC-290C)
5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Length: (MFC-290C)
5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Length: Max. 11.7 in. (297 mm)
Copy Width: Max. 8.26 in. (210 mm) (Letter paper)
Stacks up to 99 pages
Multiple Copies
Sorts up to 99 pages (Black only) (MFC-290C only)
25% to 400% (in increments of 1%)
(Black)
Enlarge/Reduce
Resolution
„ Scans up to 1200×1200 dpi
„ Prints up to 1200×1200 dpi
(Color)
„ Scans up to 600×1200 dpi
„ Prints up to 600×1200 dpi
136
Specifications
PhotoCapture Center®
D
Note
The MFC-250C only supports USB Flash memory drives.
D
Compatible Media 1
Memory Stick®
Memory Stick Pro™
(Not available for music data with MagicGate™)
Memory Stick Duo™ with adapter
Memory Stick Micro (M2) with adapter
SD 2
SDHC 3
miniSD™ with adapter
microSD with adapter
xD-Picture Card™ 4
USB flash memory drive 5
Resolution
Up to 1200×2400 dpi
File Extension
(Media Format)
(Image Format)
DPOF, EXIF, DCF
Photo Print: JPEG 6
Scan to Media: JPEG, PDF (Color)
TIFF, PDF (Black)
Number of Files
Up to 999 files
(The folder inside a memory card or USB Flash memory
drive is also counted.)
Folder
File must be in the 4th folder level of the memory card or
USB Flash memory drive.
Borderless
1
2
3
4
Memory cards, Adapters and USB Flash memory drive are not included.
SecureDigital (SD) : 16MB to 2GB
SecureDigital High Capacity (SDHC) : 4GB to 8GB
xD-Picture Card™ Conventional Card from 16MB to 512MB
xD-Picture Card™ Type M from 256MB to 2GB
xD-Picture Card™ Type M+ 1GB and 2GB
xD-Picture Card™ Type H from 256MB to 2GB
5
USB 2.0 standard
USB Mass Storage Class from 16 MB to 8 GB
Support format: FAT 12/FAT16/FAT32
6
7
Progressive JPEG format is not supported.
137
Specifications
Scanner
D
Color/Black
Yes/Yes
Yes (Windows® 2000 Professional/XP/XP Professional x64
Edition/Windows Vista®/Windows Vista® x64 Edition)
TWAIN Compliant
D
Mac OS® X 10.2.4 or greater
36 bit color Processing (Input)
WIA Compliant
Color Depth
24 bit color Processing (Output)
(Actual Input: 30 bit color/Actual Output: 24 bit color)
Up to 1200 × 2400 dpi (optical)
Resolution
Document Size
ADF Width (MFC-290C): 5.8 in. to 8.5 in. (148 mm to
215.9 mm)
ADF Length (MFC-290C): 5.8 in. to 14 in. (148 mm to
355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Length: Max. 11.7 in. (297 mm)
Up to 8.26 in. (210 mm)
Scanning Width
Gray scale
256 levels
1
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
2
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows® XP and Windows Vista® (resolution up
to 19200 × 19200 dpi can be chosen by using the Brother scanner utility)
139
Printer
D
Windows® 2000 Professional/XP/XP Professional x64
Printer Driver
Edition/Windows Vista® driver supporting Brother Native
Compression mode
Mac OS® X 10.2.4 or greater: Brother Ink Driver
Up to 1200 × 6000 dpi
1200 × 2400 dpi
Resolution
1200 × 1200 dpi
600 × 1200 dpi
600 × 600 dpi
600 × 300 dpi
600 × 150 dpi (Color)
450 × 150 dpi (Black & White)
Printing Width
Borderless
1
When you set the Borderless feature to On.
2
140
Specifications
Interfaces
D
A USB 2.0 interface cable that is no longer than 6 feet (2.0 m).
1
D
Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the
maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1
interface.
2
Third party USB ports are not supported for Macintosh®.
141
Computer requirements
D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Hard Disk Space to install
Computer Platform & Supported
Processor
Minimum
Speed
PC
Interface
Minimum Recommended
Operating System
Version
PCSoftware
Functions
For
For
RAM
RAM
Drivers Applications
®
2000
Printing, PC USB
64 MB 256 MB 110 MB 340 MB
Windows
Intel®
Pentium® II
Operating
Professional
FaxSend
Scanning,
Removable
Disk
,
System
or equivalent
128 MB
110 MB 340 MB
XP Home
XP
Professional
®
XP
256 MB 512 MB 110 MB 340 MB
512 MB 1 GB 600 MB 530 MB
64-bit(Intel 64
or AMD64)
Professional
x64 Edition
Windows
Vista® 2
supported CPU
®
®
Intel Pentium
4 or equivalent
®
64-bit(Intel 64
or AMD64)
supported CPU
®
®
USB 3
USB 3
Printing, PC
PowerPC
G4/G5
128 MB 256 MB 80 MB 400 MB
Macintosh
Operating
Mac OS
X
10.2.4 - 10.4.3 FaxSend
,
Scanning,
Removable
Disk
PowerPC
G3 350MHz
System
®
Printing, PC
PowerPC
G4/G5
512 MB 1 GB
Mac OS X
10.4.4 or
greater
FaxSend
Scanning,
Removable
Disk
,
Intel®
Core™
Processor
Conditions:
1
Microsoft® Internet Explorer 5.5 or greater.
For the latest driver updates, visit
2
For WIA, 1200 x 1200 resolution. Brother Scanner
Utility enables to enhance up to 19200 x 19200 dpi.
3
4
Third party USB ports are not supported.
All trademarks, brand and product names are
property of their respective companies.
PC Fax supports black and white only, and does
not support Ledger/A3 size paper.
PaperPort™ 11SE supports Microsoft® SP4 or
higher for Windows® 2000 and SP2 or higher for XP.
Presto!® PageManager® on theCD-ROMsupports
Mac OS® X 10.3.9 or higher. For Mac OS® X
5
6
10.2.4-10.3.8 Presto!® PageManager® is available
as a download from the Brother Solutions Center.
142
Specifications
Consumable items
D
Ink
The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
D
Service Life of Ink
Cartridge
Starter ink cartridges are in the box. The first time you install the ink
cartridges the machine will use extra ink to fill the ink delivery tubes.
This is a one-time process that enables high quality printing.
Afterward, replacement ink cartridges will print the specified
number of pages. Starter Cartridge yield is approx. 65% yield of the
LC61 replacement cartridge.
Replacement
Consumables
<Black> LC61BK, <Cyan> LC61C,
<Magenta> LC61M, <Yellow> LC61Y
Black - Approximately 450 pages 1
Cyan, Magenta,Yellow - Approximately 325 pages 1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711.
For more information about the replacement consumables, visit us
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.
143
Glossary
E
E
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of
these features depends on the model you purchased.
ADF (automatic document feeder)
Coding method
The document can be placed in the ADF
and scanned one page at a time
automatically.
Method of coding the information
contained in the document. All fax
machines must use a minimum standard
of Modified Huffman (MH). Your machine
is capable of greater compression
methods, Modified Read (MR), Modified
Modified Read (MMR) and JPEG, if the
receiving machine has the same
capability.
Auto Reduction
Reduces the size of incoming faxes.
Automatic Redial
A feature that enables your machine to
redial the last fax number after five
minutes if the fax did not go through
because the line was busy.
Communication error (Comm. Error)
An error during fax sending or receiving,
usually caused by line noise or static.
Backup Print
Your machine prints a copy of every fax
that is received and stored in memory.This
is a safety feature so you will not lose
messages during a power failure.
Compatibility group
The ability of one fax unit to communicate
with another. Compatibility is assured
between ITU-T Groups.
Beeper Volume
Contrast
Volume setting for the beep when you
press a key or make an error.
Setting to compensate for dark or light
documents, by making faxes or copies of
dark documents lighter and light
documents darker.
Brightness
Changing the Brightness makes the whole
image lighter or darker.
Distinctive Ring
Broadcasting
A subscriber service purchased from the
telephone company that gives you
another telephone number on an existing
telephone line. The Brother machine uses
the new number to simulate a dedicated
fax line.
The ability to send the same fax message
to more than one location.
Caller ID
A service purchased from the telephone
company that lets you see the number (or
name) of the party calling you.
Dual Access
Your machine can scan outgoing faxes or
scheduled jobs into memory at the same
time it is sending a fax from memory or
receiving or printing an incoming fax.
CNG tones
The special tones (beeps) sent by fax
machines during automatic transmission
to tell the receiving machine that a fax
machine is calling.
Easy Receive
Enables your machine to respond to CNG
tones if you interrupt a fax call by
answering it.
144
Glossary
ECM (Error Correction Mode)
Help list
Detects errors during fax transmission
and resends the pages of the fax that had
an error.
A printout of the complete Menu table that
you can use to program your machine
when you do not have the User's Guide
with you.
Extension telephone
Innobella™
A telephone using the same line as your
fax but plugged into a separate wall jack.
Innobella™ is a range of genuine
consumables offered by Brother. For best
quality results Brother recommends
Innobella™ Ink and Paper.
E
External telephone
A telephone that is plugged into the EXT
jack of your machine.
Journal Period
F/T Ring Time
The pre-programmed time period
between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting
the cycle.
The length of time that the Brother
machine rings (when the Receive Mode
setting is Fax/Tel) to notify you to pick up
a voice call that it answered.
Fax Journal
LCD (liquid crystal display)
Lists information about the last 200
incoming and outgoing faxes. TX means
Transmit. RX means Receive.
The display screen on the machine that
shows interactive messages during
On-Screen Programming and shows the
date and time when the machine is idle.
Fax Receive Code
Press this code (l 5 1) when you answer
a fax call on an extension or external
telephone.
Manual fax
When you lift the handset of your external
telephone or press Hook you can hear the
receiving fax machine answer before you
press Black Start or Color Start to begin
sending.
Fax tones
The signals sent by sending and receiving
fax machines while communicating
information.
Menu mode
Fax/Tel
Programming mode for changing your
machine's settings.
You can receive faxes and telephone
calls. Do not use this mode if you are
using a telephone answering device
(TAD).
OCR (optical character recognition)
The bundled ScanSoft™ PaperPort™
11SE with OCR or
Presto!® PageManager® software
application converts an image of text to
text you can edit.
Fine resolution
Resolution is 203 × 196 dpi. It is used for
small print and graphs.
Gray scale
Out of Paper Reception
The shades of gray available for copying,
scanning and faxing photographs.
Receives faxes into the machine's
memory when the machine is out of paper.
Group number
Overseas Mode
A combination of Speed Dial numbers that
are stored in a Speed Dial location for
Broadcasting.
Makes temporary changes to the fax
tones to accommodate noise and static on
overseas telephone lines.
145
Pause
Allows you to place a 3.5 second delay in
Scan to Media
You can scan a black & white or color
document into a memory card or USB
Flash memory drive. Black & white
images can be in TIFF or PDF file format
and color images can be in PDF or JPEG
file format.
the dialing sequence while you are dialing
using the dial pad or you are storing
Speed Dial numbers. Press
Redial/Pause as many times as needed
for longer pauses.
Photo resolution (B&W only)
Scanning
A resolution setting that uses varying
shades of gray for the best representation
of photographs.
The process of sending an electronic
image of a paper document into your
computer.
PhotoCapture Center®
Search
An electronic, numerical or alphabetical
listing of stored Speed Dial and Group
numbers.
Allows you to print digital photos from your
digital camera at high resolution for photo
quality printing.
Speed Dial
PictBridge
A pre-programmed number for easy
dialing. You must press the
Allows you to print photos directly from
your digital camera at high resolution for
photo quality printing.
(Speed Dial), #, and the two digit code,
and Black Start or Color Start to start the
dialing process.
Pulse (Canada only)
A form of rotary dialing on a telephone
line.
Standard resolution
203 × 97 dpi. It is used for regular size text
and quickest transmission.
Quick Dial List
A listing of names and numbers stored in
Speed Dial memory, in numerical order.
Station ID
The stored information that appears on
the top of faxed pages. It includes the
sender's name and fax number.
Real Time Transmission
When memory is full, you can send faxes
in real time.
Super Fine resolution (B&W only)
Remaining jobs
392 × 203 dpi. Best for very small print
and line art.
You can check which jobs are waiting in
memory and cancel jobs individually.
TAD (telephone answering device)
Resolution
You can connect an external device or
answering machine to the EXT. jack of
your machine.
The number of vertical and horizontal lines
per inch. See: Standard, Fine, Super Fine
and Photo.
Telephone Answer Code
(For Fax/Tel mode only)
Ring Delay
The number of rings before the machine
answers in Fax Onlyand Fax/Tel
mode.
When the machine answers a voice call, it
pseudo/double-rings. You can pick up at
an extension telephone by pressing this
code (# 5 1).
Ring Volume
Volume setting for the machine's ring.
146
Glossary
Temporary settings
You can choose certain options for each
fax transmission and copy without
changing the default settings.
Tone
A form of dialing on the telephone line
used for Touch Tone telephones.
E
Transmission
The process of sending faxes over the
telephone lines from your machine to the
receiving fax machine.
Transmission Verification Report
A listing for the last fax sent, that shows its
date, time and number.
User Settings
A printed report that shows the current
settings of the machine.
147
Index
F
ControlCenter
See Software User's Guide on the
A
CD-ROM. ..................................................
Copy
Apple® Macintosh®
See Software User's Guide on the
CD-ROM. ..................................................
Automatic
Enlarge/Reduce .................................... 58
enter Copy mode .................................. 56
temporary settings ................................ 57
using scanner glass .............................. 17
Copy Options key (copying)
fax receive .............................................33
B
Custom Ringing ....................................... 41
Custom telephone features on a single
Broadcasting ............................................27
Brother
accessories and supplies ........................ ii
D
Data Ident-A-Call ..................................... 41
Dialing
access codes and credit card
Direct printing
C
Canceling
from a non-PictBridge camera .............. 77
from a PictBridge camera ..................... 75
Distinctive Ring ........................................ 41
setting ring pattern ................................ 42
Cleaning
Connecting
two-line external TAD or telephone .......46
148
from memory (Dual Access) .............. 30
from scanner glass ............................ 26
Resolution ......................................... 29
telephone line interference .............. 101
E
B&W Print Only ...................................102
Unable to Init. ......................................104
Extension telephone, using ......................49
External telephone, connecting ................48
Fax/Tel mode
answering at extension
FCC notices ............................................. 89
F
G
H
F
Help
Fax codes
LCD messages ................................... 121
Hook key, using ......................................... 6
Fax, from PC
See Software User's Guide on the
CD-ROM. ..................................................
Fax, stand-alone
I
Ident-A-Call ............................................. 41
Ident-A-Ring ............................................ 41
Ink cartridges
checking ink volume ........................... 118
ink dot counter .................................... 111
Easy Receive .....................................37
Ring Delay, setting .............................36
Broadcasting ......................................27
changing scanner glass size ..............27
enter Fax mode ..................................26
J
Jacks
convert to RJ11 jack
EXT
external telephone ............................. 44
TAD (answering machine) ................. 44
Jams
149
Memory Stick® ..................................... 64
Print settings
L
Brightness ......................................... 71
SecureDigital ........................................ 64
specifications ...................................... 137
PictBridge
Print
specifications ...................................... 140
Printing
M
Macintosh®
See Software User's Guide on the
CD-ROM. ..................................................
Manual
transmission ..........................................31
Mode, entering
PhotoCapture ..........................................6
on small paper ...................................... 11
See Software User’s Guide on the
O
CD-ROM. ..................................................
P
Q
Packing the machine ..............................119
document size .......................................26
size of document ...................................17
PaperPort™ 11SE with OCR
See Software User's Guide on the
CD-ROM and Help in the PaperPort™
11SE application to access
How-to-Guides. .........................................
Personalized Ring ....................................41
PhotoCapture Center®
Quick Dial
access codes and credit card
Broadcasting ........................................ 27
using Groups ..................................... 27
Group dial
setting up Groups for Broadcasting ... 52
Speed Dial
from PC
See Software User's Guide on the
CD-ROM. ...............................................
150
R
T
Redial/Pause ............................................50
Reducing
incoming faxes ......................................37
Journal Period ....................................53
Resolution
TAD (telephone answering device),
receive mode ........................................ 33
recording OGM ..................................... 45
Telephone line
connections .......................................... 45
difficulties ............................................. 97
interference ........................................ 101
two-line telephone system .................... 46
Troubleshooting ....................................... 94
checking ink volume ........................... 118
document jam ..................................... 107
if you are having difficulty ................... 107
incoming calls .................................... 98
PhotoCapture Center® .................... 100
print quality ......................................... 116
Two-line telephone system ...................... 46
TX Lock
F
Ring Delay, setting ...................................36
S
Scanner glass
Scanning
See Software User's Guide on the
CD-ROM. ..................................................
Serial Number
SimpleBiz Fax & Alternative Number
Speed Dial
V
Volume, setting
151
W
Notice-Disclaimer ................................... iii
Windows®
See Software User's Guide on the
CD-ROM. ..................................................
152
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable Industry Canada technical specifications.
NOTICE
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to
be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the devices
does not exceed five.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
These machines are made for use in the USA and Canada only. We cannot recommend using
them overseas because it may violate the Telecommunications Regulations of that country and
the power requirements of your machine may not be compatible with the power available in foreign
countries. Using USA or Canada models overseas is at your own risk and may void your
warranty.
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