BASIC USER’S GUIDE
MFC-J6510DW
MFC-J6710DW
Version A
USA/CAN
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software documents and utilities, read FAQs and
troubleshooting tips, and learn how to get the most from your Brother product.
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.
For Customer Service
In USA:
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada:
1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
In Canada:
1-877-BROTHER
Description
Item
LC79BK (Prints approx. 2,400 pages) 1
LC79Y (Prints approx. 1,200 pages) 1
LC79C (Prints approx. 1,200 pages) 1
LC79M (Prints approx. 1,200 pages) 1
LC75BK (Prints approx. 600 pages) 1
LC75Y (Prints approx. 600 pages) 1
LC75C (Prints approx. 600 pages) 1
LC75M (Prints approx. 600 pages) 1
Ink Cartridge Super High Yield <black>
Ink Cartridge Super High Yield <yellow>
Ink Cartridge Super High Yield <cyan> (blue)
Ink Cartridge Super High Yield <magenta> (red)
Ink Cartridge High Yield <black>
Ink Cartridge High Yield <yellow>
Ink Cartridge High Yield <cyan> (blue)
Ink Cartridge High Yield <magenta> (red)
Premium Plus Glossy Photo Paper
(Ledger size / 20 sheets)
(Letter size / 20 sheets)
(4" 6" size / 20 sheets)
Premium Glossy Photo Paper
(Letter size / 20 sheets)
(4" 6" / 20 sheets)
BP71GLGR
BP71GLTR
BP71GP
BP61GLL (USA only)
BP61GLP (USA only)
1
For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.
ii
Description
Item
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets)
Matte Inkjet Paper
BP60MPLTR (USA only)
BP60ML (USA only)
(Letter size / 25 sheets)
Plain Inkjet Paper
(Ledger size / 100 sheets)
(Letter size / 100 sheets)
Telephone Line Cord
Basic User's Guide
BP60PLGR (USA only)
BP60PL100 (USA only)
LG3077001 (USA only)
LX7144001 (English for USA and Canada)
LX7144002 (French for Canada)
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
iv
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
v
User's Guides and where do I find it?
Which manual?
Safety and Legal
What's in it?
Where is it?
Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide
Follow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Printed / In the box
Printed / In the box
Basic User's Guide
Learn the basic Fax, Copy, Scan and
PhotoCapture Center™ operations and how to
replace consumables. See troubleshooting tips.
Advanced User's Guide
Software User's Guide
Learn more advanced operations: Fax, Copy,
security features, printing reports and
performing routine maintenance.
PDF file /
Documentation
CD-ROM
Follow these instructions for Printing, Scanning, PDF file /
Network Scanning, PhotoCapture Center™,
Remote Setup, PC-Fax, and using the Brother
ControlCenter utility.
Documentation
CD-ROM
Network Glossary
This Guide provides basic information about
advanced network features of Brother
machines along with general networking and
common terms.
PDF file /
Documentation
CD-ROM
Network User's Guide
This Guide provides more advanced
PDF file /
information for configuring the Ethernet and
Documentation
Wireless network connections. In addition, find CD-ROM
information about network utilities, network
printing, troubleshooting tips and supported
network specifications.
vi
Table of Contents
(BASIC USER’S GUIDE)
Using the documentation.......................................................................................1
Accessing the Advanced User’s Guide, Software User’s Guide,
Accessing Brother Support (Windows®)................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Basic Operations ...........................................................................................10
Loading paper and other print media...................................................................11
Loading paper in paper tray #1......................................................................11
Printable area ................................................................................................22
Paper settings......................................................................................................23
Acceptable paper and other print media..............................................................26
Recommended print media ...........................................................................26
Handling and using print media.....................................................................27
Choosing the right print media.......................................................................28
How to load documents .......................................................................................30
Using the ADF ...............................................................................................30
Using the scanner glass ................................................................................31
Scannable area .............................................................................................32
vii
How to send a fax................................................................................................33
Stop faxing.....................................................................................................34
Setting scanner glass size for faxing.............................................................35
Color fax transmission ...................................................................................35
Transmission Verification Report...................................................................36
Receive Modes....................................................................................................37
Using Receive Modes..........................................................................................39
Fax Only ........................................................................................................39
External TAD .................................................................................................39
Receive Mode settings ........................................................................................40
Ring Delay.....................................................................................................40
Easy Receive.................................................................................................41
How to preview a received fax.......................................................................41
Telephone services..............................................................................................43
Voice Mail......................................................................................................43
Distinctive Ring..............................................................................................44
Connections...................................................................................................47
Multi-line connections (PBX) .........................................................................48
Using remote codes.......................................................................................49
viii
How to dial...........................................................................................................51
Manual dialing ...............................................................................................51
One Touch Dialing.........................................................................................51
Speed Dialing ................................................................................................51
Search ...........................................................................................................52
Fax Redial .....................................................................................................52
Storing numbers ..................................................................................................53
Storing a pause .............................................................................................53
Storing Speed Dial numbers..........................................................................54
9
How to copy.........................................................................................................56
Stop copying..................................................................................................56
Copy settings.................................................................................................57
Paper Options................................................................................................57
PhotoCapture Center™: Printing photos from a memory card or
PhotoCapture Center™ operations .....................................................................59
Getting started .....................................................................................................60
Print Images.........................................................................................................62
View Photos...................................................................................................62
PhotoCapture Center™ print settings..................................................................62
Printing a document.............................................................................................65
Scanning a document..........................................................................................66
Scanning using the scan key...............................................................................66
Scanning using a scanner driver .........................................................................66
ix
Replacing the ink cartridges ................................................................................67
Cleaning and checking the machine....................................................................69
Cleaning the scanner.....................................................................................69
Cleaning the print head .................................................................................70
Checking the print quality ..............................................................................71
Checking the print alignment.........................................................................72
Error and Maintenance messages.......................................................................73
Error animation..............................................................................................81
Document jam ..............................................................................................82
Printer jam or paper jam................................................................................83
Dial Tone ....................................................................................................100
Telephone line interference / VoIP ..............................................................100
Machine Information ..........................................................................................101
Checking the serial number.........................................................................101
Reset functions............................................................................................101
How to reset the machine............................................................................101
Menu table.........................................................................................................103
Inserting spaces ..........................................................................................129
Making corrections ......................................................................................129
General..............................................................................................................131
Fax.....................................................................................................................135
Copy ..................................................................................................................136
PhotoCapture Center™ .....................................................................................137
PictBridge ..........................................................................................................138
Scanner .............................................................................................................139
Interfaces...........................................................................................................141
Computer requirements.....................................................................................142
Consumable items.............................................................................................143
Network (LAN) ...................................................................................................144
x
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations.
You can view the Advanced User's Guide on the Documentation CD-ROM.
1 General setup
8 PhotoCapture Center™:
Printing photos from a
memory card or USB Flash
memory drive
Memory storage
Volume Settings
Automatic Daylight Saving Time
Sleep Mode
LCD screen
Dial Prefix
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive
Mode Timer
2 Security features
9 Printing photos from a
camera
Secure Function Lock 2.0
3 Sending a fax
Printing photos directly from a
PictBridge camera
Printing photos directly from a digital
camera (without PictBridge)
Additional sending options
Additional sending operations
Polling overview
A Routine maintenance
4 Receiving a fax
Cleaning and checking the machine
Packing and shipping the machine
Memory Receive (Black & White only)
Remote Retrieval
Additional receiving operations
Polling overview
B Glossary
C Index
5 Dialing and storing numbers
Voice operations
Additional dialing operations
Additional ways to store numbers
6 Printing reports
Fax reports
Reports
7 Making copies
Copy settings
xi
xii
General information
1
1
1
Using the
documentation
WARNING
WARNING indicates a potentially
1
hazardous situation which, if not avoided,
could result in death or serious injuries.
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
Symbols and conventions
used in the documentation
1
The following symbols and conventions are
used throughout the documentation.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Bold
Bold typefaceidentifiesspecific
keys on the machine’s control
panel or on the computer
screen.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Italics
Italicized typeface emphasizes
an important point or refers you
to a related topic.
Electrical Hazard icons alert you to
possible electrical shock.
Courier Text in Courier New font
New
identifies messages on the
LCD of the machine.
1
Chapter 1
c Click your country.
Accessing the
Advanced User’s
Guide, Software User’s
Guide, Network User’s
Guide and Network
Glossary
1
This Basic User’s Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, PhotoCapture Center™, Printer,
Scanner, PC-Fax and Network. When you
are ready to learn detailed information about
these operations, read the
d Point to your language, point to
View Guide, and then click the guide
you want to read.
Advanced User’s Guide,
Software User’s Guide,
Network User’s Guide and
Network Glossary that are on the
Documentation CD-ROM.
Viewing Documentation
1
a Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive. For Windows® users, go
Note
(Windows® users)
If the screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
index.html.
b (Macintosh users)
Double-click the Documentation
CD-ROM icon, and then double-click
index.html.
2
General information
Presto! PageManager User’s Guide
(Macintosh users)
Note
• (Windows® users only)
1
Your Web browser may display a yellow
bar at the top of the page that contains a
security warning about Active X controls.
For the page to display correctly you must
click on the bar, click
Note
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/
Allow Blocked Content, then click Yes
in the Security Warning dialog box.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
For faster access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
How to find Network setup
instructions
1
1
Microsoft® Internet Explorer® 6.0 or greater.
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports Wi-Fi
Protected Setup or AOSS™, you can also
follow the steps in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide on the
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
Documentation CD-ROM.
ControlCenter
Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows® users)
The complete ScanSoft™
PaperPort™12SE with OCR How-to-
Guides can be viewed from the Help
selection in the ScanSoft™
PaperPort™12SE application.
(Windows® 2000 users need to download
and install PaperPort™11SE from Web
site.)
3
Chapter 1
To visit our Web site for genuine Brother
Supplies
Accessing Brother
Support (Windows®)
click Supplies Information.
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
CD-ROM.
To access the Brother CreativeCenter
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.
To return to the Top Menu, click Back or
if you are finished, click Exit.
Click Brother Support on Top Menu.
The following screen will appear:
To access our Web site
Brother Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
To access the USA Brother online
shopping mall
additional product and services
information, click Brother Mall.com.
To access Canada’s Brother online
additional product and services
information, click Shop Online (Canada).
For the latest news and product support
information
Brother Solutions Center.
4
General information
Accessing Brother
Support (Macintosh)
1
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click
Presto! PageManager.
To register your machine from the Brother
Product Register Page
click On-Line Registration.
For the latest news and product support
information
Brother Solutions Center.
To visit our Web site for genuine Brother
Supplies
Supplies Information.
5
General information
1
6
10:29
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0
1
1
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.
2
2
0
0
1
1
1
1
Fax Mem.
3
4
5
6
10:29
0
0
1
1
.
.
2
2
0
0
1
1
1
1
Fax Mem.
3
4
5
7
Chapter 1
3
Menu keys:
1
Fax, Telephone and Copy keys:
Volume keys
Duplex Copy
Press this key to copy on both sides of the
paper.
d c
While the machine is idle, you can press
N in 1 Copy
these keys to adjust the ring volume.
Press this key to make N in 1 or Poster
copies.
Phone Book key
Fax Preview
Press to store One Touch, Speed Dial and
Group numbers in the machine’s memory.
Lets you preview incoming and outgoing
faxes on the LCD.
Lets you store, look up, and dial numbers
that are stored in the memory.
Hook
Press before dialing when you want to
listen to make sure a fax machine has
answered, and then press Black Start or
Color Start.
d or c
Press to scroll backward or forward to a
menu selection.
Also, press to choose options.
Also, press this key after picking up the
handset of the external telephone during
the F/T pseudo/double-ring.
a or b
Press to scroll through the menus and
options.
Redial/Pause
Menu
Redials the last 30 numbers called. It also
inserts a pause when programming quick
dial numbers.
Access the main menu.
Clear
Paper Setting (MFC-J6510DW)
Press to delete characters or to go back to
the previous menu level.
Press this key to set the paper size or paper
type.
OK
Tray Setting (MFC-J6710DW)
Lets you confirm a selection.
Press this key to choose the tray you want
to use for printing.
4
5
Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
2
Mode keys:
FAX
(Canada only) The # key lets you temporarily
switch the dialing mode during a telephone call
from Pulse to Tone.
Lets you access Fax mode.
SCAN
Start keys:
Lets you access Scan mode.
COPY
Black Start
Lets you access Copy mode.
Lets you start sending faxes or making
copies in black & white. Also lets you start
a scanning operation (in color or black &
white depending on the scan setting in the
ControlCenter software).
PHOTO CAPTURE
Lets you access PhotoCapture Center™
mode.
Color Start
Lets you start sending faxes or making
copies in full color. Also lets you start a
scanning operation (in color or black &
white, depending on the scan setting in the
ControlCenter software).
8
General information
LCD screen
1
6
7
Stop/Exit
Stops an operation or exits the menu.
The LCD shows the current machine status
when the machine is idle.
1
LCD (Liquid Crystal Display)
Displays messages on the screen to help you
set up and use your machine.
Also, you can adjust the angle of the LCD
screen by lifting it.
10:29
0
.
0
0
1
1
.
.
2
2
0
0
1
1
1
1
8
9
One Touch keys
OFF
Fax Preview:
00
These 8 keys give you instant access to 16
previously stored numbers.
Fax Mem.
Shift
1 2
3 4
5 6
To access One Touch numbers 9 to 16, hold
down Shift as you press the One Touch key.
1
Fax Preview
You can check the Fax Preview status.
On/Off
2
Faxes in memory
You can turn the machine on and off.
Press On/Off to turn the machine on.
Shows how many received faxes are in the
memory.
Press and hold down On/Off to turn the
machine off. The LCD will show
3
Wireless Status
Shutting Downand will stay on for a few
seconds before going off.
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
If you have connected an external telephone or
TAD, it is always available.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
0
Max
4
Current Receive Mode
Lets you see the current receive mode.
Fax(Fax Only)
F/T(Fax/Tel)
TAD(External TAD)
Mnl(Manual)
Note
When the Distinctive Ring feature is turned on,
the LCD shows D/R. For details, see
5
6
Memory Status
Lets you see the available memory in the
machine.
Ink indicator
Lets you see the available ink volume.
The warning icon
appears when there is
an error or maintenance message. For
details, see Error and Maintenance
9
Chapter 1
Basic Operations
1
Note
Press Clear to go back to the previous
level.
The following steps show how to change a
setting in the machine. In this example the
Mode Timer setting is changed from
2 minutes to 30 seconds.
e Press Stop/Exit.
a Press Menu.
b Press a or b to choose
General Setup.
OK
Select & Press
MENU
Ink
OK
General Setup
Fax
Network
Press OK.
c Press a or b to choose Mode Timer.
OK
General Setup
Select & Press
2Mins
Mode Timer
Tray Setting
Volume
Off
Auto Daylight
d Press d or c to choose 30Secs.
OK
General Setup
Select & Press
30Secs
Mode Timer
Tray Setting
Volume
Off
Auto Daylight
Press OK.
You can see the current setting on the
LCD:
OK
General Setup
Select & Press
30Secs
Mode Timer
Tray Setting
Volume
Off
Auto Daylight
10
Loading paper
2
2
Loading paper and
other print media
Note
• When you are using Legal, Ledger or A3
size paper, press the universal guide
release button (1) as you slide out the
front of the paper tray. Make sure that
when using Legal or Ledger or A3 size
paper, the triangular mark on the output
paper tray cover is aligned with the line
indicating Legal (2) or Ledger or A3 (3)
size, as shown in the illustration.
2
2
Note
(MFC-J6710DW only)
For Tray #2, see Loading paper in paper
Loading paper in paper
tray #1
2
3
2
a Pull the paper tray completely out of the
machine.
1
• If you are using A5 or smaller size paper,
make sure that the paper tray is not
extended.
Note
If the paper support flap (1) is open, close
it, and then close the paper support (2).
• (MFC-J6710DW)
When you load a different paper size in a
tray, you will need to change the paper
size setting in the machine at the same
time. (See Paper Size and Type
1
2
11
Chapter 2
b Open the output paper tray cover (1).
d Fan the stack of paper well to avoid
paper jams and misfeeds.
1
Note
Always make sure that the paper is not
curled.
c With both hands, gently press and slide
the paper length guide (1) and then the
paper side guides (2) to fit the paper
size.
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
Make sure that the triangular marks (3)
on the paper length guide (1) and paper
side guides (2) line up with the mark for
the paper size you are using.
2
EXE
LTR
LGL
LGR
L
Photo 2L
4×6in
10×15cm
B5JIS A4
B4JIS
3
B5JIS
EXE
LTR
A4
1
12
Loading paper
g Close the output paper tray cover.
Check that the paper is flat in the tray
and below the maximum paper
mark (1).
Note
When you put Photo L size into the paper
tray, you need to release the hinges on
both sides of the output paper tray cover,
and push the cover over. And then slide
the paper length guide.
Over filling the paper tray may cause
paper jams.
2
1
h Slowly push the paper tray completely
into the machine.
f Gently adjust the paper side guides to fit
the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
WARNING
DO NOT push Tray #1 into the machine too
quickly. Doing this may cause injury to your
hand by trapping it between Tray #1 and
Tray #2. Please push Tray #1 in slowly.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
13
Chapter 2
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2).
Loading paper in paper
tray #2 (MFC-J6710DW only)
2
Note
You can only use plain paper sizes
Ledger, Letter, Legal, Executive, A3 or A4
in Tray #2.
2
a Pull the paper tray completely out of the
1
machine.
Note
Before you shorten Tray #1, take the
paper out of the tray. Then shorten the
tray by pressing the universal guide
release button (1). Adjust the paper length
guide (2) to fit the paper size you are
going to use. Then put the paper into the
tray.
Note
• If you are using Ledger, Legal or A3 size
paper, press the universal guide release
button (1) as you slide out the front of the
paper tray until it clicks.
1
• You can check if the length of the tray is
adjusted properly by opening the paper
tray cover.
1
B5JIS
EXE
2
LTR
A4
14
Loading paper
b Open the paper tray cover (1).
d Fan the stack of paper well to avoid
paper jams and misfeeds.
1
Note
Always make sure that the paper is not
curled.
2
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray
and below the maximum paper
mark (1).
c Using both hands, gently press and
slide the paper length guide (1) and then
the paper side guides (2) to fit the paper
size.
Over filling the paper tray may cause
paper jams.
Make sure that the triangular marks (3)
on the paper length guide (1) and paper
side guides (2) line up with the marks for
the paper size you are using.
1
2
EXE
LTR
LGL
LGR
L
B5JIS A4
B4JIS
f Using both hands, gently adjust the
paper side guides so they touch the
sides of the paper stack.
3
B5JIS
EXE
LTR
A4
1
15
Chapter 2
j Pull tray #1 out of the machine.
Press the universal guide release
button (1) as you slide out the front of
the paper tray.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
g Close the paper tray cover.
h Slowly push the paper tray back into the
machine.
1
k Open the output paper tray cover and
adjust the paper length guide (1) for the
paper.
i Do one of the following:
If you are using Ledger, Legal or A3
Note
When you are using large size paper in
Tray #2, you may need to extend Tray #1
out over Tray #2 to prevent printed pages
from falling off the output tray.
1
A4
If you are using Letter, Executive or
16
Loading paper
l Close the output paper tray cover and
slowly push the paper tray into the
machine.
Note
If you are finished using Ledger, Legal or
A3 size paper and want to use a smaller
paper size, take the paper out of the tray.
Then shorten the tray by pressing the
universal guide release button (1). Adjust
the paper length guide (2) to fit the paper
size you are going to use. Then put the
smaller paper into the tray.
2
m Pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
1
2
1
B5JIS
EXE
2
LTR
A4
17
Chapter 2
b Slide the manual feed slot paper guides
to the width of the paper that you are
going to use.
Loading paper in the manual
feed slot
2
You can load special print media one at a
time into this slot. Use the manual feed slot to
print or copy on envelopes, labels or thicker
paper.
Note
The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
A3
JIS
B4
LGR
A4
a Open the manual feed slot cover.
c Put only one sheet of paper in the
manual feed slot with the side to be
printed face up.
IMPORTANT
• DO NOT put more than one sheet of paper
in the manual feed slot at any time. Doing
this may cause a paper jam. Wait until the
LCD shows
Put paper in Manual Feed Slot
Then Press Startbefore you feed the
next sheet of paper in the manual feed
slot.
• DO NOT put paper in the manual feed slot
when you are printing from Tray #1 or
Tray #2. Doing this may cause a paper
jam.
18
Loading paper
d Using both hands gently adjust the
manual feed slot paper guides to fit the
paper.
e Using both hands, put one sheet of
paper in the manual feed slot until the
front edge touches the paper feed roller
and the machine beeps. Let go of the
paper when you feel the machine feed
the paper in a short distance. The LCD
will show
2
Manual Feed Slot ready.
Note
• DO NOT press the paper guides too tightly
against the paper. Doing this may cause
the paper to fold.
Note
When loading an envelope, or a sheet of
thick paper, push the envelope into the
manual feed slot until you feel it grab the
envelope.
• Place the paper in the center of the
manual feed slot between the paper
guides. If the paper is not centered, pull it
out and insert it again at the center
position.
f If the data does not fit on one page, the
LCD will prompt you to load another
page. Place another sheet of paper in
the manual feed slot, and then press
Black Start or Color Start.
Note
• Make sure printing has finished before you
close the manual feed slot.
• When paper is placed in the manual feed
slot, the machine always prints from the
manual feed slot.
• Paper inserted in the manual feed slot
while a test page, fax or report is being
printed will be ejected.
• During the machine's cleaning process,
paper you place in the manual feed slot
will be ejected. Wait until the machine
finishes its cleaning, and then put the
paper into the manual feed slot again.
19
Chapter 2
Loading envelopes and postcards
2
Loading envelopes and
postcards
2
a Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
About envelopes
2
Use envelopes that weigh from 20 to 25 lb
IMPORTANT
If envelopes or postcards are “double-
feeding”, put one envelope or postcard in
the paper tray at a time.
(80 to 95 g/m2).
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Glue
Double flaps
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
20
Loading paper
b Put envelopes or postcards in the paper
tray with the address side down and the
leading edge in first as shown in the
illustration. Using both hands, gently
press and slide the paper length
If you have problems when printing on
envelopes, try the following suggestions:
2
a Open the envelope flap.
b Make sure the open flap is to the back
guide (1) and paper side guides (2) to fit
the size of the envelopes or postcards.
2
edge of the envelope when printing.
2
EXE
LTR
LGL
LGR
L
Photo 2L
B5JIS A4
B4JIS
c Adjust the size and margin in your
application.
B5JIS
EXE
LTR
A4
1
21
Chapter 2
Printable area
2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper only when the Borderless print feature is available and turned
on. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s
Guide.)
Cut Sheet Paper
Envelopes
3
4
3
1
4
1
2
2
Top (1)
Bottom (2)
Left (3)
Right (4)
Cut Sheet
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
Cut Sheet
0.86 in. (22 mm)
0.86 in. (22 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
(Duplex print when
using Ledger or A3
size)
0.86 in. (22 mm) 1
Envelopes
0.86 in. (22 mm)
1
The top margin of Y4 envelopes is 0.47 in. (12 mm).
Note
The Borderless feature is not available for envelopes and duplex printing.
22
Loading paper
Paper Size
2
Paper settings
2
You can use eight sizes of paper for copies:
Letter, Legal, Ledger, A4, A5, A3, Executive
and 4" 6" (10 15 cm) and five sizes for
printing faxes: Ledger, Letter, Legal, A3 or
A4. When you change the size of paper you
load in the machine, you will need to change
the paper size setting at the same time so
your machine can fit an incoming fax on the
page.
Paper Size and Type
(MFC-J6510DW)
2
2
Paper Type
2
To get the best print quality, set the machine
for the type of paper you are using.
a Press Paper Setting.
a Press Paper Setting.
b Press a or b to choose Paper Size.
b Press a or b to choose Paper Type.
c Press d or c to choose Letter, Legal,
c Press d or c to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossyor
Transparency.
Ledger, A4, A5, A3, Executiveor
4"x6".
Press OK.
Press OK.
d Press a or b to choose Complete.
Press OK.
d Press a or b to choose Complete.
Press OK.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
23
Chapter 2
Paper Size and Type
(MFC-J6710DW)
Note
2
• You can only use plain paper and paper
sizes Ledger, Letter, Legal,
To get the best print quality, set the machine
for the type of paper you are using.
Executive, A3or A4in Tray#2.
• The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
You can use eight sizes of paper for printing
copies: Letter, Legal, Ledger, A4, A5, A3,
Executive and 4 6 in. (10 15 cm) and five
sizes for printing faxes: Ledger, Letter, Legal,
A3 or A4. When you load a different size of
paper in the machine, you will need to change
the paper size setting at the same time so
your machine can fit an incoming fax on the
page.
Tray use in Copy mode
(MFC-J6710DW only)
2
a Press Tray Setting.
You can change the default tray the machine
will use for copies.
b Press a or b to choose Tray#1or
Tray#2.
Press OK.
Auto Selectwill allow your machine to
feed paper from either Tray #1 or Tray #2,
using the paper type and size settings from
the COPY key menu.
c Do one of the following:
If you chose Tray#1, press a or b to
choose Paper Typeand press
d or c to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy
or Transparency.
To change the default setting follow the
instructions below:
a Press Tray Setting.
b Press a or b to choose
Tray Use:Copy.
Press OK.
Press a or b to choose Paper Size
and press d or c to choose Letter,
Legal, Ledger, A4, A5, A3,
Executiveor 4"x6".
c Press d or c to choose Tray#1,
Tray#2or Auto Select.
Press OK.
Press OK.
d Press a or b to choose Complete.
Press OK.
If you chose Tray#2, press a or b to
choose Paper Sizeand press
d or c to choose Letter, Legal,
Ledger, A4, A3or Executive.
Press OK.
Note
You can change the paper size and tray
selection temporarily for the next copy.
d Press a or b to choose Complete.
Press OK.
e Press a or b to choose Complete.
Press OK.
24
Loading paper
Tray use in Fax mode
(MFC-J6710DW only)
Secure Paper Feed mode for
Ledger size Short Grain Paper
2
2
You can change the default tray the machine
will use for printing received faxes.
If your printed pages have smudge problems
when using Ledger paper, your paper may be
short grain paper. Choose
LGR - Short Grainand set it to Onto
avoid this problem.
2
Auto Selectwill allow your machine to
take paper from Tray #1 first, or from Tray #2
if:
Tray #2 is set to a different paper size that
a Press Menu.
is more suitable for the received faxes.
b Press a or b to choose
General Setup.
Press OK.
Both trays are using the same size paper
and Tray #1 is not set to use plain paper.
a Press Tray Setting.
c Press a or b to choose
LGR - Short Grain.
b Press a or b to choose Tray Use:Fax.
d Press d or c to choose On.
Press OK.
c Press d or c to choose Tray#1,
Tray#2or Auto Select.
Press OK.
e Press Stop/Exit.
d Press a or b to choose Complete.
Press OK.
Note
• If you are not sure about the type of paper
you are using, consult the paper
packaging or paper manufacturer for
paper specifications.
• Printing will be slower when using the
LGR - Short Grainsetting.
25
Chapter 2
Recommended print media
2
Acceptable paper and
other print media
2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
The print quality can be affected by the type
of paper you use in the machine.
We recommend using “3M Transparency
Film” when you print on transparencies.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
Brother paper
Paper Type
Item
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
Premium Plus Glossy
Photo
Ledger
BP71GLGR
BP71GLTR
BP71GP
We recommend testing various paper types
before buying large quantities.
Letter
4" 6"
For best results, use Brother paper.
Premium Glossy Photo
Letter
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the proper print media
in the “Basic” tab of the printer driver or in
the Paper Type setting of the machine’s
BP61GLL (USA only)
BP61GLP (USA only)
BP60ML (USA only)
4" 6"
Matte Inkjet (Letter)
Plain Inkjet
Ledger
BP60PLGR (USA only)
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
Letter
BP60PL100 (USA
only)
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
26
Loading paper
Labels
2
Handling and using print
media
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
2
Types of labels to avoid
2
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
IMPORTANT
• Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged.
IMPORTANT
DO NOT use the following kinds of paper:
• DO NOT reuse or insert labels that have
previously been used or are missing few
labels on the sheet.
• Damaged, curled, wrinkled, or
irregularly shaped
Paper capacity of the output paper
tray cover
1
2
Up to 50 sheets of Letter, Legal or A4 20 lb
(80 g/m2) paper.
1
Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
1
0.08 in. (2 mm) or greater curl may
cause jams to occur.
• Extremely shiny or highly textured
• Paper that cannot be arranged
uniformly when stacked
• Paper made with a short grain
27
Chapter 2
Choosing the right print media
2
Paper type and size for each operation
2
Paper Type
Paper Size
Usage
Fax
Copy
Photo
Printer
Capture
Cut Sheet
Ledger
Letter
A3
11 17 in. (279.4 431.8 mm)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
–
Yes
Yes
Yes
Yes
–
Yes
Yes
Yes
Yes
Yes
Yes
8 1/2 11 in. (215.9 279.4 mm) Yes
11.7 16.5 in. (297 420 mm)
8.3 11.7 in. (210 297 mm)
Yes
Yes
A4
Legal
Executive
JIS B4
8 1/2 14 in. (215.9 355.6 mm) Yes
7 1/4 10 1/2 in. (184 267 mm) –
–
10.1 14.3 in. (257 364 mm)
–
–
User
Defined
JIS B5
7.2 10.1 in. (182 257 mm)
–
–
–
User
Defined
A5
5.8 8.3 in. (148 210 mm)
4.1 5.8 in. (105 148 mm)
4 6 in. (10 15 cm)
–
–
–
–
–
–
–
Yes
–
–
Yes
Yes
Yes
Yes
Yes
Yes
A6
–
Cards
Photo
Yes
–
Yes
–
Photo L
Photo 2L
Index Card
Postcard 1
3 1/2 5 in. (89 127 mm)
5 7 in. (13 18 cm)
–
Yes
–
5 8 in. (127 203 mm)
3.9 5.8 in. (100 148 mm)
–
–
–
User
Defined
Postcard 2
(Double)
5.8 7.9 in. (148 200 mm)
–
–
–
User
Defined
Envelopes
C5 Envelope 6.4 9 in. (162 229 mm)
DL Envelope 4.3 8.7 in. (110 220 mm)
–
–
–
–
–
–
–
–
–
–
–
–
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
–
–
COM-10
Monarch
4 1/8 9 1/2 in. (105 241 mm)
3 7/8 7 1/2 in. (98 191 mm)
–
–
–
–
Y4 Envelope 4.1 9.3 in. (105 235 mm)
–
–
Transparencies Letter
8 1/2 11 in. (215.9 279.4 mm) –
Yes
Yes
Yes
Yes
–
A4
8.3 11.7 in. (210 297 mm)
–
Legal
A5
8 1/2 14 in. (215.9 355.6 mm) –
5.8 8.3 in. (148 210 mm)
–
–
Labels 1
User
Defined
1
Manual Feed Slot only
28
Loading paper
Paper capacity of the paper trays
2
Paper size
Paper types
No. of
sheets
250 1
20
Tray #1
Plain Paper
Letter, Ledger, A3, Legal,
Executive, A4, A5, A6, JIS B4, JIS
B5, Envelopes (commercial
No.10, DL, C5, Monarch, Y4),
Photo, Photo L, Photo 2L, Index
Card, Postcard 1, Postcard 2
2
Inkjet Paper
Glossy Paper, Photo
Index Card, Postcard
20
30
Envelopes, Transparencies 10
Plain Paper
250 1
Tray #2
(MFC-J6710DW only)
Letter, Ledger, A3, Legal,
Executive, A4, JIS B4, JIS B5
Manual Feed Slot
Letter, Ledger, A3, Legal,
Plain Paper, Inkjet Paper,
1
Executive, A4, A5, A6, JIS B4, JIS Glossy Paper, Envelopes,
B5, Envelopes (commercial
No.10, DL, C5, Monarch, Y4),
Photo, Photo L, Photo 2L, Index
Card, Postcard 1, Postcard 2
Transparencies and Labels
1
Up to 250 sheets of plain paper 20 lb (80 g/m2).
Paper weight and thickness
2
Paper Type
Weight
Thickness
17 to 32 lb (64 to 120 g/m2)
17 to 28 lb (64 to 105 g/m2)
Cut Sheet
Plain Paper
3 to 6 mil (0.08 to 0.15 mm)
3 to 6 mil (0.08 to 0.15 mm)
(Tray #2)
Plain Paper
Inkjet Paper
17 to 53 lb (64 to 200 g/m2)
3 to 10 mil (0.08 to 0.25 mm)
Up to 10 mil (Up to 0.25 mm)
Up to 10 mil (Up to 0.25 mm)
Up to 6 mil (Up to 0.15 mm)
Up to 10 mil (Up to 0.25 mm)
Cards
Up to 32 lb (Up to 120 g/m2)
Index Card
Up to 53 lb (Up to 200 g/m2)
Postcard 1
Postcard 2
20 to 25 lb (75 to 95 g/m2)
Envelopes
Up to 20 mil (Up to 0.52 mm)
Transparencies
Labels
–
–
–
–
1
BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines.
29
Loading documents
3
3
a Unfold the ADF Document Support (1)
and the ADF Document Output Support
Flap (2).
How to load
documents
3
1
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
2
Using the ADF
3
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard 20 lb
(80 g/m2) paper and always fan the pages
before putting them in the ADF.
Document Sizes Supported
3
b Fan the pages well.
2
Recommended Paper: 20 lb LTR (80 g/m A4)
c Adjust the paper guides (1) to fit the
width of your document.
Length:
5.8 to 17 in.
(148 to 431.8 mm)
Width:
5.8 to 11.7 in.
(148 to 297 mm)
1
Weight:
17 to 24 lb
(64 to 90 g/m2)
How to load documents
3
IMPORTANT
d Place your document, face up, top
edge first in the ADF until the LCD
screen shows ADF Readyand you feel
it touch the feed rollers.
• DO NOT pull on the document while it is
feeding.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.
IMPORTANT
DO NOT leave a thick document on the
scanner glass. If you do this, the ADF may
jam.
• DO NOT use cardboard, newspaper or
fabric.
Make sure documents with ink or correction
fluid are completely dry.
30
Loading documents
How to load documents
3
Using the scanner glass
3
Note
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
To use the scanner glass, the ADF must
be empty.
Document Sizes Supported
3
a Lift the document cover.
Length:
Width:
Up to 17 in. (431.8 mm)
Up to 11.7 in. (297 mm)
Up to 4.4 lb (2 kg)
3
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
Weight:
c Close the document cover.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
31
Chapter 3
Scannable area
3
The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.
3
4
1
2
Usage Document Top (1)
Size
Left (3)
Bottom (2) Right (4)
Fax
Ledger
0.12 in.
(3 mm)
0.15 in.
(3.7 mm)
Letter
Legal
A3
0.12 in.
(3 mm)
0.16 in.
(4 mm)
0.12 in.
(3 mm)
0.18 in.
(4.5 mm)
0.12 in. 1
(3 mm)
A4
0.12 in.
(3 mm)
Copy
Scan
All paper
sizes
0.12 in.
(3 mm)
0.12 in.
(3 mm)
1
The unscannable area is 0.04 in (1 mm) when you
use the ADF.
32
Sending a fax
4
4
b Do one of the following to load your
How to send a fax
4
document:
Place the document face up in the
ADF. (See Using the ADF
The following steps show how to send a fax.
a When the machine is idle, the time
appears on the LCD. When you want to
send a fax, or change fax send or
receive settings, press the
Load your document face down on
the scanner glass. (See Using the
4
(FAX) key to illuminate it in
Note
blue.
• To send color faxes with multiple pages
use the ADF.
• If you send a black & white fax from the
ADF while the memory is full it will be sent
in real time.
• You can use the scanner glass to fax
pages of a book one at a time. The
The LCD shows:
document can be up to Ledger or A3 size.
• Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple page document.
Fax Press Start
FAX
Enter Number
Fax Resolution
Contrast
Standard
Auto
Glass ScanSize
Letter
33
Chapter 4
c You can change the following fax
sending settings. Press FAX and then
press a or b to scroll through the fax
settings. When the setting you want is
highlighted, then press d or c to choose
your option, and press OK.
Note
You can preview a fax message before
sending it by setting Fax Previewto ON.
(Basic User's Guide)
e Press Black Start or Color Start.
For details changing the following fax
Faxing from the ADF
Glass ScanSize
The machine starts scanning the
document.
Color Fax Transmission
Preview Outgoing Fax
Faxing from the scanner glass
When you press Black Start, the
machine starts scanning the first
page.
Transmission Verification Report
(Setup)
(Advanced User's Guide)
Do one of the following:
For more advanced fax sending
operations and settings, see Chapter 3
Sending a fax in the Advanced User’s
Guide:
• To send a single page, press 2 to
choose No(or press Black Start
again).
The machine starts sending the
document.
Contrast
Fax Resolution
Set New Defaults
Factory Reset
Faxing at End of Call
Broadcasting
• To send more than one page,
press 1 to choose Yesand place
the next page on the scanner
glass. Press OK. The machine
starts scanning the page. (Repeat
this step for each additional
page.)
Real Time TX
Overseas Mode
Delayed Fax
If you press Color Start, the
machine starts sending the
document.
Batch TX
Stop faxing
4
Canceling Waiting Jobs
Polled Transmit
To stop faxing, press Stop/Exit.
d Enter the fax number.
Using the dial pad
Using the Phone Book
Phone Book
Using call history
Outgoing Call
Caller ID hist.
34
Sending a fax
Setting scanner glass size for
faxing
How to preview an outgoing
fax
4
4
When documents are A4 size, you need to
set the Scan Size to A4. If you do not, the
bottom portion of the faxes will be missing.
You can preview a fax message before you
send it. You must set the Real Time
Transmission and Polling RX to Offbefore
you use this feature.
a Press
(FAX).
a Press
(FAX).
b Press a or b to choose
Glass ScanSize.
b Load the document.
4
c Press d or c to choose Letter, Legal,
Ledger, A4or A3.
c Enter the fax number using the dial pad,
One Touch or Speed Dial.
Press OK.
d Press Fax Preview.
The machine starts scanning the
document and the outgoing fax appears
on the LCD. When the fax is open the
control panel keys will perform the
operations shown below.
Note
• You can save the setting you use most
often by setting it as default. (See Setting
your changes as the new default in
chapter 3 of the Advanced User’s Guide.)
• This setting is only available for sending
documents from the scanner glass.
Key
Description
Enlarge the fax.
Reduce the fax.
Color fax transmission
4
a or b
d or c
Scroll vertically.
Scroll horizontally.
Rotate the fax clockwise.
Your machine can send a color fax to
machines that support this feature.
Color faxes cannot be stored in the machine’s
memory. When you send a color fax, the
machine will send it in real time (even if
Real Time TXis set to Off).
Go back to the previous page.
Go to the next page.
Note
If you preview a color fax before it is sent,
you will only be able to send it in black &
white. To send a color fax do not press the
Fax Preview key.
Canceling a fax in progress
4
If you want to cancel a fax while the machine
is scanning, dialing or sending, press
Stop/Exit.
e Press Black Start.
Note
The fax message in the memory will be
sent and then erased when you press
Black Start.
35
Chapter 4
c Press a or b to choose
Report Setting.
Press OK.
Transmission Verification
Report
4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the sender’s name or fax number,
the time and date of transmission, duration of
transmission, number of pages sent, and
whether or not the transmission was
successful.
d Press a or b to choose Transmission.
e Press d or c to choose On, On+Image,
Off, Off+Image, Off2or
Off2+Image.
Press OK.
f Press Stop/Exit.
There are several settings available for the
Transmission Verification Report:
Note
On: Prints a report after every fax you
• If you choose On+Image, Off+Imageor
Off2+Imagethe image will only appear
on the Transmission Verification Report if
Real Time Transmission is set to Off. (See
Real Time Transmission in chapter 3 of
the Advanced User’s Guide.)
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
Off: Prints a report if your fax is
unsuccessful due to a transmission error.
The report will also print if the receiving
machine modifies the size of the
• If your transmission is successful, "OK" will
appear next to "RESULT" on the
Transmission Verification Report. If
transmission is not successful, "NG" will
appear next to "RESULT".
document you fax, or if you send a color
fax that the receiving machine prints in
black and white. Offis the default setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
The report will also print if your fax is
successful, but the receiving machine
modifies the size of the document you fax,
or if you send a color fax that the receiving
machine prints in black and white.
A portion of the fax’s first page appears on
the report.
Off2: Prints a report only if your fax is
unsuccessful due to a transmission error.
Off2+Image: Prints a report only if your
fax is unsuccessful due to a transmission
error. A portion of the fax’s first page
appears on the report.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
36
Receiving a fax
5
5
Receive Modes
5
Choose the correct Receive Mode
5
The correct Receive Mode is determined by the external devices and telephone subscriber
services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the
Brother machine.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this
service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring
on page 44 for instructions on setting up your machine using this feature.)
5
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TADas your receive mode.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Onlyas your receive mode.
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Telreceive mode is used when sharing the Brother machine and your telephone on the
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
with the Fax/Telmode.
Do you expect to receive very few faxes?
Choose Manualas your receive mode. You control the telephone line and must answer every call
37
Chapter 5
To set the receive mode follow the instructions below:
a Press Menu.
b Press a or b to choose Initial Setup.
Press OK.
c Press a or b to choose Receive Mode.
d Press d or c to choose Fax Only, Fax/Tel, External TADor Manual.
Press OK.
e Press Stop/Exit.
The LCD will show the current receive mode.
38
Receiving a fax
External TAD
5
Using Receive Modes
5
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in one of
the following ways:
Some receive modes answer automatically
(Fax Onlyand Fax/Tel). You may want to
change the ring delay before using these
Faxes will be automatically received.
Fax Only
5
Voice callers can record a message on the
external TAD.
Fax Only mode will automatically answer
every call as a fax call.
(For more information see Connecting an
Fax/Tel
5
5
Fax/Tel mode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
handling them in one of the following ways:
Faxes will be automatically received.
Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast
pseudo/double-ring made by your
machine.
(Also see F/T Ring Time (Fax/Tel mode only)
Manual
5
Manual mode turns off all automatic
answering functions unless you are using the
Distinctive Ring feature.
To receive a fax in manual mode lift the
handset of the external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Black Start or
Color Start and choose Receive. You can
also use the Easy Receive feature to receive
faxes by lifting a handset on the same line as
the machine.
39
Chapter 5
F/T Ring Time
(Fax/Tel mode only)
Receive Mode settings
5
5
Ring Delay
5
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the ring
delay setting.
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Telmode. If you have external or
extension telephones on the same line as the
machine, keep the ring delay setting of
4 rings.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T Ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the
F/T Ring it means that you have a voice caller
on the line.
a Press Menu.
Because the F/T Ring is made by the
machine, extension and external telephones
will not ring; however, you can still answer the
call on any telephone. (For more information
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Setup Receive.
Press OK.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
d Press a or b to choose Ring Delay.
e Press d or c to choose how many times
c Press a or b to choose
Setup Receive.
Press OK.
the line rings before the machine
answers.
Press OK.
If you choose 0, the line will not ring at
all.
d Press a or b to choose
F/T Ring Time.
f Press Stop/Exit.
e Press d or c to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or
70 seconds).
Press OK.
f Press Stop/Exit.
Note
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
40
Receiving a fax
Easy Receive
5
Fax Preview
(Black & White only)
5
If Easy Receive is On:
5
How to preview a received fax
5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receivingon the LCD or hear a click on the
phone line through the handset you are
using, just replace the handset. Your
machine will do the rest.
You can view received faxes on the LCD by
pressing the Fax Preview key. When the
machine is in Ready mode, a popup message
will appear on the LCD to alert you of new faxes.
Setting Fax Preview
5
If Easy Receive is Off:
5
If you are at the machine and answered a call
first by lifting an external handset, press
Black Start or Color Start, and then press 2
to receive.
a Press Fax Preview.
5
b Press 1 to choose Yes.
The LCD asks you again to confirm
because faxes will viewed instead of
automatically printed.
If you answered at an extension telephone
Press 1 to choose OK.
Note
Note
• When Fax Preview is turned on, a backup
copy of received faxes will not be printed
for Fax Forwarding and PC-Fax Receiving
operations, even if you have set Backup
Print to On.
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone
handset, press the fax receive code l 5 1.
• If you send faxes from a computer on the
same telephone line and the machine
• Fax Preview is not available when Fax
Forwarding is turned on.
intercepts them, set Easy Receive to Off.
Using Fax Preview
5
a Press Menu.
When you receive a fax, you will see the pop-
up message on the LCD. (For example:
New Fax(es): 02)
b Press a or b to choose Fax.
Press OK.
a Press Fax Preview.
c Press a or b to choose
Setup Receive.
Press OK.
You can see the new fax list.
Note
• If you receive a fax containing multiple
paper sizes (for example, a Letter size
page and a Ledger size page), the
d Press a or b to choose Easy Receive.
e Press d or c to choose On(or Off).
Press OK.
machine may create and store a file for
each paper size. The LCD may show that
more than one fax job has been received.
f Press Stop/Exit.
• You can also see your old fax list by
pressing l. Press # to go back to your new
fax list.
41
Chapter 5
b Press a or b to choose the fax you want
How to delete all faxes in the list
5
to see.
a Press Fax Preview.
Press OK.
b Press a or b to choose Delete All.
Press OK.
Note
• If your fax is large there may be a delay
before it is displayed on the LCD.
Press 1 to confirm.
c Press Stop/Exit.
• The LCD will show the current page
number and total pages of the fax
message. When your fax message is over
99 pages the total number of pages will be
shown as “XX“.
How to print all faxes in the list
5
a Press Fax Preview.
b Press a or b to choose Print All.
Press OK.
c Press Stop/Exit.
When a fax is open the control panel keys will
perform the operations shown below.
c Press Stop/Exit.
Key
Description
Enlarge the fax.
Reduce the fax.
a or b
d or c
Scroll vertically.
Scroll horizontally.
Rotate the fax clockwise.
Delete the fax.
Press 1 to confirm.
Go back to the previous page.
Go to the next page.
Go to the next step.
(Print, Back and Exit are
available.)
Go back to the fax list.
Print the fax.
Do one of the following:
Black Start
Press 1 to print the whole
message.
Press 2 to print only the
displayed page.
Press 3 to print from the
displayed page.
(After printing, you can choose
to delete or re-print the fax.)
42
Telephone services and external
devices
6
6
Get the Distinctive Ring service from your
Telephone services
6
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different phone numbers on
that one line. Brother uses the term
“Distinctive Ring,” but telephone companies
market the service under a variety of names,
such as Custom Ringing, Personalized Ring,
Smart Ring, RingMaster, Ident-A-Ring, Ident-
A-Call, Data Ident-A-Call, Teen Ring, and
SimpleBiz Fax & Alternate Number Ringing.
This service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes. (See
Your machine supports the Caller ID and
Distinctive Ring subscriber telephone
services that some telephone companies
offer.
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, RingMaster, answering
services, alarm systems or other custom
features on one telephone line may create
problems with the operation of your machine.
If you have Voice Mail on your telephone line,
please read the following carefully.
6
Voice Mail
6
If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.
OR
For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.
Set your Brother machine’s Receive Mode to
“Manual”. Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax sending tones
you must transfer the call to the Brother
machine. (See Using external and extension
and voice calls will go to your Voice Mail. (To
set the machine in MANUAL Mode, see
Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.
To avoid conflicts between your Brother
machine and your Voice Mail service, do one
of the following:
43
Chapter 6
Do you have Voice Mail?
6
Distinctive Ring
6
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other's operations.
Distinctive Ring is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term “Distinctive Ring”, but
telephone companies market the service
under a variety of names, such as Smart
Ring, Ring Master or Ident-a-Ring. This
service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes.
If you decide to get the Distinctive Ring
service from the telephone company, you will
need to follow the directions on next page to
“register” the new Distinctive Ring pattern
they give you. This is so your machine can
recognize its incoming calls.
Note
Note
• You must pay for your telephone
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
company's Distinctive Ring service before
you program the machine to work with it.
• Please call your telephone company for
availability and rates.
What does your telephone company's
“Distinctive Ring” do?
Before you choose the ring pattern to
register
6
6
Your telephone company's Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
distinctive ring pattern, so you will know
which telephone number is ringing. This is
one way you can have a separate telephone
number for your machine.
Ring
Pattern
Rings
1
2
3
4
long-long
short-long-short
short-short-long
What does Brother's “Distinctive
Ring” do?
6
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company's Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
very long
(normal pattern)
44
Telephone services and external devices
d Press a or b to choose Distinctive.
Press OK.
Note
Ring Pattern #1 is often called Short-Short
and is the most commonly used.
If the ring pattern you received is not on
this chart, please call your telephone
company and ask for one that is
shown.
e Press a or b to choose Set.
Press OK.
f Press a or b to choose the stored ring
pattern you want to use.
Press OK.
(You hear each pattern as you scroll
through the four patterns. Make sure
you choose the pattern that the
telephone company gave you.)
The machine will only answer calls to its
registered number.
The first two rings are silent on the
machine. This is because the fax must
“listen” to the ring pattern (to compare it to
the pattern that was “registered”). (Other
telephones on the same line will ring.)
g Press Stop/Exit.
Distinctive Ring is now set to On.
6
Turning off Distinctive Ring
6
If you program the machine properly, it will
recognize the registered ring pattern of the
“fax number” within 2 ring patterns and
then answer with a fax tone. When the
“voice number” is called, the machine will
not answer.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Miscellaneous.
Press OK.
Registering the Distinctive Ring
pattern
6
Very Important !
d Press a or b to choose Distinctive.
Press OK.
After you have set the Distinctive Ring feature
to On, your Distinctive Ring number will
receive faxes automatically. The receive
mode is automatically set to Manualand you
cannot change it to another receive mode
while Distinctive Ring is set to On. This
ensures the Brother machine will only answer
the Distinctive Ring number and not interfere
when your main telephone number is called.
When Distinctive Ring is on, the LCD will
show D/Ras the Receive Mode.
e Press a or b to choose Off.
Press OK.
f Press Stop/Exit.
Note
If you turn off Distinctive Ring, the
machine will stay in Manualreceive
mode. You will need to set the Receive
Mode again. (See Choose the correct
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Miscellaneous.
Press OK.
45
Chapter 6
• If You Do Not Subscribe to Distinctive
Connecting an external
TAD (telephone
answering device)
Ring Service:
You must plug your TAD into the EXT.
jack of your machine. If your TAD is
plugged into a wall jack, both your
machine and the TAD will try to control the
telephone line. (See the illustration
below.)
6
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine “listens” for fax calling
(CNG) tones. If it hears them, the machine
takes over the call and receives the fax. If it
does not hear CNG tones, the machine lets
the TAD continue playing your outgoing
message so your caller can leave you a voice
message.
• Before you connect the external TAD,
remove the protective cap (2) from the
EXT. jack on the machine.
1
1
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax “handshake”. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
2
1
2
TAD
Protective Cap
When the TAD answers a call, the LCD
shows Telephone.
Note
• If you do not receive all your faxes,
shorten the Ring Delay setting on your
external TAD.
IMPORTANT
DO NOT connect a TAD elsewhere on the
same telephone line.
• If You Subscribe to your Telephone
company's Distinctive Ring Service:
You may connect an external TAD to a
separate wall jack only if you subscribe to
your telephone company's Distinctive
Ring service, have registered the
distinctive ring pattern on your machine,
and use that number as a fax number. The
recommended setting is at least four rings
on the external TAD when you have the
telephone company's Distinctive Ring
Service. You cannot use the Toll Saver
setting.
46
Telephone services and external devices
Connections
6
Recording an outgoing
message (OGM) on an
external TAD
The external TAD must be plugged into the
jack labeled EXT. Your machine cannot work
properly if you plug the TAD into a wall jack
(unless you are using Distinctive Ring).
6
Timing is important in recording this
message. The message sets up the ways to
handle both manual and automatic fax
reception.
a Plug the telephone line cord from the
telephone wall jack into the jack labeled
LINE.
a Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
b Remove the protective cap (1) from the
jack labeled EXT, and then plug the
telephone line cord from the external
TAD into the EXT. jack. (Make sure this
cord is connected to the TAD at the
TAD's telephone line jack, and not its
handset jack.)
b Limit your speaking to 20 seconds.
6
c End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
send a fax by pressing l 5 1 and Start.”
Note
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
omitting this pause, but if your machine
has trouble receiving, then you must
re-record the OGM to include it.
1
c Set your external TAD to four rings or
less. (The machine's Ring Delay setting
does not apply.)
d Record the outgoing message on your
external TAD.
e Set the TAD to answer calls.
f Set the Receive Mode to
47
Chapter 6
Multi-line connections (PBX)
6
External and extension
telephones
6
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
Connecting an external or
extension telephone
6
You can connect a separate telephone to
your machine as shown in the diagram below.
switchboard operator we recommend that
you set the Receive Mode to Manual.
Connect the telephone line cord to the jack
labeled EXT.
We cannot guarantee that your machine will
operate properly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
Before you connect the external telephone,
remove the protective cap (3) from the EXT.
jack on the machine.
1
2
3
1
2
3
Extension telephone
External telephone
Protective Cap
When you are using a telephone on the same
phone line, the LCD shows Telephone.
48
Telephone services and external devices
Using external and extension
telephones
Using a non-Brother cordless
external telephone
6
6
Using extension telephones
If your non-brother cordless telephone is
connected to the EXT. jack of the machine
and you typically carry the cordless handset
elsewhere, it is easier to answer calls during
the Ring Delay.
If you answer a fax call at an extension
telephone, you can make your machine
receive the fax by pressing the Fax Receive
Code l 5 1.
If you let the machine answer first, you will
have to go to the machine so you can press
Hook to send the call to the cordless handset.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at an extension telephone by
pressing the Telephone Answer Code # 5 1.
Using remote codes
6
Using an external telephone
(connected to the EXT. jack of the
machine)
Fax Receive code
6
6
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by dialing the Fax Receive Code
l 5 1. Wait for the chirping sounds and then
replace the handset. (See Easy Receive
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Black Start and choosing
Receive.
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Black Start and choosing
Receive.
You can also use the Fax Receive code l 5 1.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Hook.
Telephone Answer Code
6
If you answer a call and no one is on
the line:
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T
(pseudo/double) ring after the initial ring
delay. If you pick up the call on an extension
telephone you can turn the F/T Ring off by
pressing # 5 1 (make sure you press this
between the rings).
6
You should assume that you're receiving a
manual fax.
Press l 5 1 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
Note
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone
connected to the EXT. jack of the machine by
pressing Hook.
You can also use the Easy Receive
feature to make your machine
automatically take the call. (See Easy
49
Chapter 6
Changing the remote codes
6
The preset Fax Receive Code is l 5 1. The
preset Telephone Answer Code is # 5 1. If
you want to, you can replace them with your
own codes.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Setup Receive.
Press OK.
d Press a or b to choose Remote Codes.
e Press d or c to choose On(or Off).
Press OK.
f Enter the new Fax Receive Code.
Press OK.
g Press a or b to choose Tel Answer:
and enter the new Telephone Answer
Code.
Press OK.
h Press Stop/Exit.
Note
• If you are always disconnected when
accessing your external TAD remotely, try
changing the Fax Receive Code and
Telephone Answer Code to another three-
digit code (such as # # # and 9 9 9).
• Remote Codes might not work with some
telephone systems.
50
Dialing and storing numbers
7
7
Speed Dialing
7
How to dial
7
a Press
(Phone Book).
Manual dialing
7
Press all of the digits of the fax or telephone
number.
Or, you can press
(FAX) and
then press a or b to choose
Phone Bookand press OK.
b Press a or b to choose Search.
Press OK.
7
c Do one of the following:
Press a or b to choose
Alphabetic Orderor
Numeric Order.
Press OK.
One Touch Dialing
7
Your machine has 8 One Touch keys where
you can store 16 fax or telephone numbers
for automatic dialing.
Press a or b to choose the number
you want to dial.
Press OK.
Enter the 2-digit Speed Dial number
using the dial pad. (See Storing
Note
Press the One Touch key that stores the
number you want to call. (See Storing
access numbers 9 to 16, hold down Shift as
you press the One Touch key.
If the LCD shows Not Registered
when you enter a Speed Dial number that
has not been stored at this location.
51
Chapter 7
Search
7
Fax Redial
7
You can search for names you have stored in
the One Touch and Speed Dial memory.
If you are sending a fax manually and the line
is busy, press Redial/Pause, and then press
Black Start or Color Start to try again. If you
want to make a second call to a number you
recently dialed, you can press Redial/Pause
and choose one of the last 30 numbers from
the Outgoing Call List.
a Press (Phone Book).
Or, you can press
(FAX) and
then press a or b to choose
Phone Bookand press OK.
Redial/Pause only works if you dialed from
the control panel. If you are sending a fax
automatically and the line is busy, the
machine will automatically redial once after
five minutes.
b Press a or b to choose Search.
Press OK.
c Press a or b to choose
Alphabetic Orderor
Numeric Order.
a Press Redial/Pause.
Press OK.
b Press a or b to choose the number you
want to redial.
Note
Press OK.
• Press l to make the LCD font size larger.
• Press # to make the LCD font size smaller.
c Press a or b to choose Send a fax.
Press OK.
d If you chose Alphabetic Orderin
letter of the name, and then press a or b
to choose the name and number you
want to call.
d Press Black Start or Color Start.
Note
In Real Time Transmission the automatic
redial feature does not work when you are
using the scanner glass.
Press OK.
52
Dialing and storing numbers
b Do one of the following:
Storing numbers
7
Enter the name (up to 16 characters)
using the dial pad.
You can set up your machine to do the
following types of easy dialing: One Touch,
Speed Dial and Groups for broadcasting
faxes. When you dial a Quick Dial number,
the LCD shows the number.
Press OK.
(To help you enter letters, see
To store the number without a name,
press OK.
Note
If you lose electrical power, the Quick Dial
numbers that are in the memory will not be
lost.
c Enter the fax or telephone number (up to
20 digits).
Press OK.
Note
Storing a pause
7
If you downloaded Internet Fax:
Press Redial/Pause to put a 3.5-second
pause between numbers. If you are dialing
overseas, you can press Redial/Pause as
many times as needed to increase the length
of the pause.
If you want to store an E-mail address to
use with Internet fax or Scan to E-mail
server, press a to choose Dial Type,
and then press d or c to change the option
to E-Address. Press b to choose
FAX/TEL/MAIL, and then enter the
E-mail address and press OK. (See
7
Storing One Touch Dial
numbers
7
d Press a or b to choose Complete.
Press OK.
Your machine has 8 One Touch keys where
you can store 16 fax or telephone numbers
for automatic dialing. To access numbers 9 to
16 hold down Shift as you press the
One Touch key.
e Press Stop/Exit.
a Do one of the following:
Press the One Touch key where you
want to store the number.
Press 1 to choose Yes.
Press the
(Phone Book) key and
choose Set One Touchto store
numbers.
Press OK. Then, press a or b to
choose the One Touch number
where you want to store the number.
Press OK.
53
Chapter 7
h Do one of the following:
Storing Speed Dial numbers
7
To store another Speed Dial
Names and numbers can be stored in 2-digit
Speed Dial locations. You can store up to
100 different Speed Dial numbers. When you
dial you will only have to press a few keys (for
If you are finished storing numbers,
press Stop/Exit.
example:
(Phone Book), Search, OK,
Changing One Touch or
Speed Dial names or
numbers
the 2-digit number, and Black Start or
Color Start).
7
a Press (Phone Book).
You can change or delete a One Touch or
Speed Dial name or number that has already
been stored.
b Press a or b to choose
Set Speed Dial.
Press OK.
c Press a or b to choose the 2-digit
Speed Dial location where you want to
store the number.
a Press (Phone Book).
b Press a or b to choose
Set One Touchor
Set Speed Dial.
Press OK.
Press OK.
d Do one of the following:
Enter the name (up to 16 characters)
c Press a or b to choose the 2-digit One
Touch or Speed Dial location you want
to change.
using the dial pad.
Press OK.
Press OK.
(To help you enter letters, see
d Do one of the following:
To store the number without a name,
press OK.
Press a or b to choose Change.
Press OK.
e Enter the fax or telephone number (up to
Press a or b to choose Delete.
Press OK.
20 digits).
Press OK.
Press 1 to confirm.
f Do one of the following:
Enter the second fax or telephone
Note
number (up to 20 digits).
How to change the stored name or
number:
Press OK.
If you want to change a character, press
d or c to position the cursor under the
character you want to change, and then
press Clear. Re-enter the character.
If you do not want to store a second
number, press OK.
g Press a or b to choose Complete.
Press OK.
54
Dialing and storing numbers
e If you want to change the name, press
a or b to choose Name, then press c and
enter the new name using the dial pad
(up to 16 characters).
Press OK.
f If you want to change a Fax/Tel number,
do one of the following:
If you want to change the first
Fax/Tel number, press a or b to
choose Fax/Tel: (One Touch Dial)
or Fax/Tel1: (Speed Dial), then
press c and enter the new fax or
telephone number using the dial pad
(up to 20 digits).
Press OK.
If you want to change the second
Fax/Tel number, press a or b to
choose Fax/Tel2: (Speed Dial),
then press c and enter the new fax or
telephone number using the dial pad
(up to 20 digits).
7
Press OK.
If you want to change both numbers
in this Speed Dial location, repeat
this step and choose the other
number.
g Press a or b to choose Complete.
Press OK.
h Press Stop/Exit.
55
Making copies
8
8
b Do one of the following to load your
How to copy
8
document:
Place the document face up in the
The following steps show the basic copy
operation. For details about each option, see
the Advanced User’s Guide.
ADF.
Place the document face down on
a When you want to make a copy, press
(COPY) to illuminate it in blue.
the scanner glass.
Make sure you are in copy mode.
c If you want more than one copy, enter
the number (up to 99).
d Press Black Start or Color Start.
Stop copying
8
To stop copying, press Stop/Exit.
The LCD shows:
Copy
Press Sta0rt 1
COPY
1
Quality
Normal
Paper Type
Paper Size
Plain Paper
Letter
1
No. of Copies
You can enter the number of copies you
want by using the dial pad.
Note
The default setting is Fax mode. You can
change the amount of time that the
machine stays in Copy mode after the last
copy operation. (See Mode Timer in
chapter 1 of the Advanced User’s Guide.)
56
Making copies
Copy settings
8
Paper Options
8
You can change the following copy settings.
Press COPY and then press a or b to scroll
through the copy settings. When the setting
you want is highlighted, then press d or c to
choose your option, and press OK.
Paper Type
8
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
(Basic User's Guide)
a Press
(COPY).
For details about changing the following copy
settings, see page 57.
b Load your document.
Paper Type
c Enter the number of copies you want.
d Press a or b to choose Paper Type.
Paper Size
Tray Select(MFC-J6710DW)
(Advanced User’s Guide)
e Press d or c to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossyor
Transparency.
For details about changing the following copy
settings, see chapter 7:
Quality
Press OK.
Enlarge/Reduce
Page Layout
2 in 1 (ID)
Stack/Sort
f If you do not want to change additional
settings, press Black Start or
Color Start.
8
Paper Size
8
Density
If you are copying on paper other than Letter
size, you will need to change the paper size
setting. You can copy only on Letter, Legal,
Ledger, A4, A5, A3, Executive or Photo
4" 6" (10 15 cm) paper.
Ink Save Mode
Thin Paper Copy
Skew Adjustment
Book Copy
Watermark Copy
Duplex Copy
Set New Default
Factory Reset
a Press
(COPY).
b Load your document.
c Enter the number of copies you want.
d Press a or b to choose Paper Size.
Note
If you want to sort copies, use the ADF.
e Press d or c to choose Letter, Legal,
Ledger, A4, A5, A3, Executiveor
4"x 6".
Press OK.
f If you do not want to change additional
settings, press Black Start or
Color Start.
57
Chapter 8
Tray Select (MFC-J6710DW only)
8
You can change the tray temporarily for the
next copy. To change the default tray setting
a Press
(COPY).
b Load your document.
c Enter the number of copies you want.
d Press a or b to choose Tray Select.
e Press d or c to choose Tray#1,
Tray#2or Auto Select.
Press OK.
f If you do not want to change additional
settings, press Black Start or
Color Start.
58
PhotoCapture Center™: Printing
photos from a memory card or
USB Flash memory drive
9
9
PhotoCaptureCenter™
operations
9
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or a USB Flash memory
You can scan documents and save them
directly to a memory card or USB Flash
If your machine is connected to a computer,
you can access a memory card or USB Flash
memory drive that is inserted in the front of
the machine from your computer.
(SeePhotoCapture Center™ for Windows® or
Remote Setup & PhotoCapture Center™ for
Macintosh in the Software User’s Guide.)
9
Using a memory card or USB
Flash memory drive
9
Your Brother machine has media drives
(slots) for use with the following popular
digital camera media: Memory Stick™,
Memory Stick PRO™, Memory Stick Duo™,
Memory Stick PRO Duo™, SD, SDHC,
MultiMedia Card, MultiMedia Card plus and
USB Flash memory drives.
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
59
Chapter 9
Getting started
9
Firmly put a memory card or USB Flash memory drive into the proper slot.
2
1
1 USB Flash memory drive
IMPORTANT
The USB direct interface supports only a USB Flash
memory drive, a PictBridge compatible camera, or a
digital camera that uses the USB mass storage standard.
Any other USB devices are not supported.
2 Memory card slot
Slot
Compatible memory cards
Upper slot
Memory Stick™
Memory Stick PRO™
Memory Stick Duo™
Memory Stick PRO Duo™
Memory Stick Micro™
(Adapter required)
Lower slot
SD
SDHC
MultiMedia Card
MultiMedia Card plus
mini SD (Adapter required)
micro SD (Adapter required)
mini SDHC (Adapter required)
micro SDHC (Adapter required)
MultiMedia Card mobile
(Adapter required)
60
PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive
IMPORTANT
DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this, may cause damage
to the machine.
PHOTO CAPTURE key lights:
PHOTO CAPTURE light is on, the memory card or USB Flash memory drive is properly
inserted.
PHOTO CAPTURE light is off, the memory card or USB Flash memory drive is not properly
inserted.
PHOTO CAPTURE light is blinking, the memory card or USB Flash memory drive is being read
or written to.
9
IMPORTANT
DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from
the media drive (slot) or USB direct interface while the machine is reading or writing to the
memory card or USB Flash memory drive (the PHOTO CAPTURE key is blinking). You will
lose your data or damage the card.
The machine can only read one memory card or USB Flash memory drive at a time.
61
Chapter 9
Print Images
9
PhotoCaptureCenter™
print settings
9
View Photos
9
You can change the print settings temporarily
for the next printing.
You can preview your photos on the LCD
before you print them. If your photos are large
files there may be a delay before each photo
is displayed on the LCD.
These settings are temporary, and the machine
returns to its default settings 3 minutes after
printing, unless you have set the Mode Timer to
2 minutes or less. (See Mode Timer in
a Make sure you have put the memory
card or USB Flash memory drive in the
proper slot.
chapter 1 of the Advanced User’s Guide.)
Note
Press
(PHOTO CAPTURE).
You can save the print settings you use
most often by setting them as the default.
(See Setting your changes as the new
default in chapter 8 of the Advanced
User’s Guide.)
b Press a or b to choose
View Photo(s).
Press OK.
c Press d or c to choose your photo.
Print Setting
0001
Print Press Start
d Enter the number of copies you want
1
using the dial pad.
Print Quality
Paper Type
Paper Size
Photo
Other Glossy
4"x 6"
have chosen all the photos.
1
No. of prints
Note
(For View Photo(s), Search by Date, Slide
Press Clear to go back to the previous
Show)
level.
You can see the total number of photos that will
be printed.
f After you have chosen all the photos, do
(For Print All Photos, Print Photos, Enhance
Photos, Trimming)
one of the following:
Press OK and change the print
settings. (See PhotoCapture
You can see the number of copies of each
photo that will be printed.
(For DPOF printing) This does not appear.
If you do not want to change any
settings, press Color Start to print.
62
PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive
c When you want to scan to a memory
How to scan to a
memory card or USB
Flash memory drive
card or USB Flash memory drive, press
(SCAN).
9
d Press a or b to choose
Scan to Media.
You can scan black & white and color
documents into a memory card or USB Flash
memory drive. Black & white documents will
be stored in PDF (*.PDF) or TIFF (*.TIF) file
formats. Color documents may be stored in
PDF (*.PDF) or JPEG (*.JPG) file formats.
The factory setting is Color 200and the
default file format is PDF. The machine
automatically creates file names based on
the current date. (For details, see the Quick
Setup Guide.) For example, the fifth image
scanned on July 1, 2011 would be named
07011105.PDF. You can change the color
and quality.
SCAN
OK
OK
Select & Press
Scan to File
Scan a document
directly to a media
card or
USB flash
memory.
Scan to Media
Scan to Network
Scan to FTP
Press OK.
e Do one of the following:
To change the quality, press a or b to
choose Quality.
Press Black Start or Color Start to
start scanning without changing
additional settings.
Quality
Selectable File
Format
Color 100
Color 200
Color 300
Color 600
B/W 100
JPEG/ PDF
JPEG/ PDF
JPEG/ PDF
JPEG/ PDF
TIFF/ PDF
TIFF/ PDF
TIFF/ PDF
f Press d or c to choose Color 100,
Color 200, Color 300, Color 600,
B/W 100, B/W 200or B/W 300.
Press OK.
9
g Do one of the following:
B/W 200
B/W 300
Press Black Start or Color Start to
start scanning without changing
additional settings.
a Make sure you have put the memory
card or USB Flash memory drive in the
proper slot.
h Press a or b to choose File Type.
Press d or c to choose JPEG, PDFor
IMPORTANT
DO NOT take out the memory card or
USB Flash memory drive while
TIFF.
Press OK.
PHOTO CAPTURE is blinking to avoid
damaging the card, USB Flash memory
drive or the data stored on them.
Note
you cannot choose TIFF.
you cannot choose JPEG.
b Load your document.
63
Chapter 9
i Do one of the following:
To change the file name, go to
Press Black Start or Color Start to
start scanning without changing
additional settings.
Note
If you are using the scanner glass of the
machine you can change the glass scan
size.
Press a or b to choose Glass ScanSize
and d or c to choose Letter, Legal,
Ledger, A3or A4.
j The file name is assigned automatically;
however, you can enter a name of your
choice using the dial pad.
Press a or b to choose File Name.
Enter the new name. (See Entering Text
You can only change the first
6 characters.
Press OK.
Note
Press Clear to delete the current name.
k Press Black Start or Color Start.
Note
You can place multiple documents on the
scanner glass and scan them as separate
files. (See Auto Crop in chapter 8 of the
Advanced User’s Guide.)
64
How to print from a computer
10
10
Printing a document
10
The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver.
(See Printing for Windows® or Printing and
Faxing for Macintosh in the Software User’s
Guide for details about the print settings.)
a Install the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties.
d Choose the settings you want in the
Properties dialog box.
Media Type
Print Quality
Paper Size
10
Orientation
Color/Grayscale
Ink Save Mode
Scaling
e Click OK.
f Click OK to begin printing.
65
How to scan to a computer
11
11
Scanning a document
11
Scanning using the
scan key
For more information, see Using the Scan
key in the Software User’s Guide.
11
There are several ways to scan documents.
You can use the SCAN key on the machine or
the scanner drivers on your computer.
a To use the machine as a scanner, install
a scanner driver. If the machine is on a
Network, configure it with a TCP/IP
address.
a Press
(SCAN).
b Choose the scan mode you want.
Scan to File
Install the scanner drivers on the
Installation CD-ROM. (See the Quick
Setup Guide and Scanning in the
Software User’s Guide.)
Scan to Media
Scan to Network
Scan to FTP
Configure the machine with a TCP/IP
address if network scanning does not
work. (See Configuring Network
Scanning in the Software User’s
Guide.)
Scan to E-mail
Scan to Image
1
(Macintosh users)
This function is available after you download
and install Presto! PageManager from
Use the ADF to scan multiple pages
of documents. It feeds each sheet
automatically.
c (For network users)
Choose the computer you want to send
the data to.
Use the scanner glass to scan a
page of a book or one sheet at a
time.
d Press Start to begin scanning.
c Do one of the following:
Scanning using a
scanner driver
To scan using the SCAN key, go to
11
To scan using a scanner driver at
your computer, go to Scanning using
For more information, see Scanning a
document using the TWAIN driver or
Scanning a document using the WIA driver in
the Software User’s Guide.
a Start a scanning application and click
the Scan button.
b Adjust the settings such as Resolution,
Brightness and Scan Type in the
Scanner Setup dialog box.
c Click Start or Scan to begin scanning.
66
Routine maintenance
A
A
a Open the ink cartridge cover.
If one or more of the ink cartridges have
reached the end of their life, the LCD
shows B&W Print Onlyor
Cannot Print.
Replacing the ink
cartridges
A
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the
four cartridges. When the machine detects an
ink cartridge is running out of ink, the machine
will tell you with a message on the LCD.
b Press the lock release lever as shown to
release the cartridge for the color
indicated on the LCD. Remove the
cartridge from the machine.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.
IMPORTANT
Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement ink
cartridges. Use or attempted use of
potentially incompatible ink and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party ink and/or
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.
A
c Open the new ink cartridge bag for the
color shown on the LCD, and then take
out the ink cartridge.
67
d Turn the green release lever on the
orange protective packing (1) clockwise
until it clicks to release the vacuum seal.
Then remove the orange protective
packing as shown.
f Gently push the back of the ink cartridge
marked “PUSH” until it clicks, and then
close the ink cartridge cover.
1
g The machine will automatically reset the
ink dot counter.
Note
• If you replaced an ink cartridge, for
example Black, the LCD may ask you to
verify that it was a brand new one (for
example, Did You Change Black).
For each new cartridge you installed,
press 1 (Yes) to automatically reset the
ink dot counter for that color. If the ink
cartridge you installed is not a brand new
one, be sure to press 2 (No).
1
• If the LCD shows No Ink Cartridgeor
Cannot Detectafter you install the ink
cartridges, check that the ink cartridges
are installed properly.
e Each color has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
CAUTION
If ink gets in your eyes, wash it out with
water at once and call a doctor if you are
concerned.
68
Routine maintenance
Cleaning and checking
the machine
IMPORTANT
A
• DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
Cleaning the scanner
A
a Unplug the machine from the AC power
• DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.
outlet.
b Lift the document cover (1). Clean the
scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
• If you mix the colors by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting
the cartridge installation.
1
• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
3
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
2
c In the ADF unit, clean the white bar (1)
and the glass strip (2) with a lint-free
cloth moistened with a non-flammable
glass cleaner.
A
1
2
d Re-connect the power cord.
69
Cleaning the print head
A
Note
In addition to cleaning the scanner glass
and glass strip with a non-flammable glass
cleaner, run your finger tip over the glass
to see if you can feel anything on it. If you
feel dirt or debris, clean the glass again
concentrating on that area. You may need
to repeat the cleaning process three or
four times. To test, make a copy after each
cleaning attempt.
To maintain good print quality, the machine
will automatically clean the print head when
needed. You can start the cleaning process
manually if there is a print quality problem.
Clean the print head and ink cartridges if you
get a horizontal line in the text or graphics, or
blank text on your printed pages. You can
clean Black only, three colors at a time
(Yellow/Cyan/Magenta), or all four colors at
once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
i
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
When there is a
spot of dirt or
correction fluid
on the glass strip
the printed
After the glass
strip is cleaned
the vertical line is
gone.
a Press Menu.
sample shows a
vertical line.
b Press a or b to choose Ink.
Press OK.
c Press a or b to choose Cleaning.
Press OK.
d Press a or b to choose Black, Coloror
All.
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to the Ready screen
automatically.
Note
If you clean the print head at least five
times and the print has not improved, try
installing a new Genuine Brother Brand
replacement ink cartridge for each
problem color. Try cleaning the print head
again up to five more times. If the print has
not improved call Brother Customer
Service. (See Brother numbers
70
Routine maintenance
i The LCD asks you if you want to start
Checking the print quality
A
cleaning.
Press 1 (Yes).
The machine starts cleaning the print
head.
If faded or streaked colors and text appear on
your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
j After cleaning is finished, press
Color Start.
The machine starts printing the Print
Quality Check Sheet again. Return to
a Press Menu.
b Press a or b to choose Ink.
Press OK.
k Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
color.
c Press a or b to choose Test Print.
Press OK.
d Press a or b to choose
Print Quality.
Press OK.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call Brother Customer Service. (See
e Press Color Start.
The machine begins printing the Print
Quality Check Sheet.
f Check the quality of the four color blocks
on the sheet.
IMPORTANT
g The LCD asks you if the print quality is
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
OK.
Do one of the following:
If all lines are clear and visible, press
1 (Yes) to finish the Print Quality
Note
If you can see missing short lines as
shown below, press 2 to choose No.
A
OK
Poor
i
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
h The LCD asks you if the print quality is
OK for black and the three colors.
Press 1 (Yes) or 2 (No).
71
Checking the print alignment
A
You may need to adjust the print alignment
after transporting the machine if your printed
text becomes blurred or images become
faded.
a Press Menu.
b Press a or b to choose Ink.
Press OK.
c Press a or b to choose Test Print.
Press OK.
d Press a or b to choose Alignment.
Press OK.
e Press Black Start or Color Start.
The machine starts printing the
Alignment Check Sheet.
f For the “A” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
g For the “B” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
h For the “C” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
i For the “D” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
j Press Stop/Exit.
72
Troubleshooting
B
B
Error and Maintenance messages
B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the problem and shows a message. The most
common error and maintenance messages are shown below.
You can correct most errors and clear routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Error Message
B&W Print Only
Replace Ink
Cause
Action
One or more of the color ink cartridges Replace the ink cartridges. (See
have reached the end of their life.
You can use the machine in
black & white mode for approximately
four weeks depending on the number
of pages you print.
If you unplug the machine, or take out
the ink cartridge, you cannot use the
machine until you change to a new ink
cartridge.
While this message appears on the
LCD, each operation works in the
following way:
Printing
If you click Grayscale in the
Advanced tab of the printer driver
you can use the machine as a
black & white printer.
Copying
If the paper type is set to
Plain Paper you can make
copies in black & white.
Duplex copy is not available when
this message appears.
Faxing
B
If the paper type is set to
Plain Paper or Inkjet Paper
the machine will receive and print
the faxes in black & white.
,
If a sending machine has a color
fax, the machine’s “handshake”
will ask that the fax be sent as
black & white.
If the paper type is set to
Other Glossy, Brother BP71 or
Brother BP61 the machine will stop
all print operations.
73
Error Message
Cause
Action
Cannot Detect
You installed a new ink cartridge too
Take out the new ink cartridge and
quickly and the machine did not detect re-install it slowly until it clicks.
it.
If you are not using Genuine Brother
Innobella™ ink the machine may not
detect the ink cartridge.
Use a new Genuine Brother
Innobella™ Ink Cartridge. If the error
is not cleared, call Brother Customer
Service.
An ink cartridge is not installed
properly.
Take out the new ink cartridge and
re-install it slowly until it clicks. (See
Cannot Print
Replace Ink
One or more of the ink cartridges have Replace the ink cartridges. (See
reached the end of their life. The
While memory is available, black and
white faxes will be stored in the
memory. If a sending machine has a
color fax, the machine's “handshake”
will ask that the fax be sent as black &
white. If the sending machine has the
ability to convert it, the color fax will be
stored in the memory as a black &
white fax.
Comm.Error
Poor telephone line quality caused a
communication error.
Send the fax again or connect the
machine to another telephone line. If
the problem continues, call the
telephone company and ask them to
check your telephone line.
Connection Fail
Cover is Open
You tried to poll a fax machine that is Check the other fax machine's polling
not in Polled Waiting mode.
setup.
The scanner cover is not completely
closed.
Lift the scanner cover and then close it
again.
The ADF cover is not completely
closed.
Open the ADF cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover
until it clicks.
Data Remaining
Disconnected
Print data is left in the machine's
memory.
Press Stop/Exit. The machine will
cancel the job and clear it from the
memory. Try to print again.
The other person or other person's fax Try to send or receive again.
machine stopped the call.
Ifcalls arestoppedrepeatedly andyou
are using a VoIP (Voice over IP)
system, try changing the Compatibility
to Basic (for VoIP). (See Telephone
Document Jam
properly, or the document scanned
from the ADF was too long.
74
Troubleshooting
Error Message
Cause
The machine is set to Distinctive Ring Set Distinctive Ring to Off. (See
Action
DR Mode in Use
mode.
High Temperature
Hub is Unusable.
The print head is too warm.
Allow the machine to cool down.
A Hub or USB Flash memory drive
with Hub has been connected to the
USB direct interface.
A Hub or USB Flash memory drive
with Hub are not supported. Unplug
the device from the USB direct
interface.
Image Too Long.
The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned
image.
Image Too Small.
Ink Absorber Full
The size of your photo is too small to Choose a larger image.
trim.
The ink absorber box or flushing box is The ink absorber box or flushing box
full. These components are periodic
maintenance items that may require
replacement after a period of time to
ensure optimum performance from
your Brother machine. The need to
replace these items and the time
period before replacement is
will need to be replaced. Contact
Brother Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See Brother
Other reasons for cleaning are:
1
Machine automatically cleans after
clearing a printer jam.
dependent on the number of purges
and flushes required to clean the ink
system. These boxes acquire
amounts of ink during the different
purging and flushing operations. The
number of times a machine purges
and flushes for cleaning varies
depending on different situations. For
example, frequently powering the
machine on and off will cause
2
Machine automatically cleans after
sitting idle for more than 45 days
(infrequent use).
numerous cleaning cycles since the
machine automatically cleans upon
power up. The use of non-Brother ink
may cause frequent cleanings
because non-Brother ink could cause
poor print quality which is resolved by
cleaning. The more cleaning the
machine requires the faster these
boxes will fill up.
B
Note
Repairs resulting from the use of
non-Brother supplies may not be
covered under the stated product
warranty.
75
Error Message
Cause
Action
Ink Absorber NearFull The ink absorber box or flushing box is The ink absorber box or flushing box
nearly full.
will need to be replaced. Call Brother
Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See Brother
Ink low
One or more of the ink cartridges are Order a new ink cartridge. You can
near the end of their life. If a sending continue printing until the LCD shows
machine’s “handshake” will ask that
sending machine has the ability to
convert it, the color fax will be printed
at your machine as a black & white
fax.
Low Temperature
Media Error
The print head is too cold.
Allow the machine to warm up.
The memory card is either corrupted, Put the card firmly into the slot again to
improperly formatted, or there is a
problem with the memory card.
make sure it is in the correct position.
If the error remains, check the media
drive (slot) of the machine by putting in
another memory card that you know is
working.
Media is Full.
No Caller ID
The memory card or USB Flash
memory drive you are using has no
available space or already contains
999 files.
Your machine can only save to your
memory card or USB Flash memory
drive if it contains less than 999 files.
Try deleting unused files to free some
space and try again.
There is no incoming call history. You If you want to use the Caller ID feature
did not receive calls or you have not
subscribed to the Caller ID service
from your telephone company.
call your telephone company. (See
Caller ID in chapter 5 of the Advanced
User’s Guide.)
No File
The memory card or USB Flash
Put the correct memory card or USB
memory drive in the media drive does Flash memory drive into the slot again.
not contain a .JPG file.
No Ink Cartridge
An ink cartridge is not installed
properly.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
76
Troubleshooting
Error Message
Cause
Action
No Paper Fed
The machine is out of paper or paper Do one of the following:
is not properly loaded in the paper
Refill the paper in the paper tray,
tray.
and then press Black Start or
Color Start.
Remove the paper and load it
again and then press Black Start
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
If you see this error often when making
a duplex copy or duplex print, the
paper feed rollers may be stained with
ink. Clean the paper feed rollers. (See
Cleaning the paper feed rollers in
appendix A of the Advanced User's
Guide.)
Paper powder has accumulatedon the Clean the paper pick-up rollers and
surface of the paper pick-up rollers
the back sides of the paper feed
and the back sides of the paper feed rollers. (See Cleaning the paper
rollers.
pick-up rollers in appendix A of the
Advanced User's Guide.)
The Jam Clear Cover is not closed
properly.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam
The paper was not inserted in the
Remove the paper and re-insert it in
center position of the manual feed slot. the center of the manual feed slot, and
then press Black Start or
No Response/Busy
Not Registered
The number you dialed does not
answer or is busy.
Verify the number and try again.
You tried to access a One Touch or
Speed Dial number that is not
programmed.
Set up the One Touch or Speed Dial
number. (See Storing One Touch Dial
B
77
Error Message
Cause
Action
Out of Fax Memory
The fax memory is full.
Do one of the following:
Clear the data in the memory. To
gain extra memory, you can turn
off Memory Receive. (See Turning
off Memory Receive operations in
chapter 4 of the Advanced User’s
Guide.)
Print the faxes that are in the
memory. (See Printing a fax from
the memory in chapter 4 of the
Advanced User’s Guide.)
Out of Memory
The machine's memory is full.
The memory card or USB Flash
Copy operation in progress
Press Stop/Exit and wait until the
other operations in progress finish and
then try again.
Delete unused files from your memory
memory drive you are using does not card or USB Flash memory drive to
have enough free space to scan the
document.
make some free space and then try
again.
Paper Jam [Front]
Paper is jammed in the machine.
Remove the jammed paper by
following the steps in Paper is jammed
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
Paper Jam [Front,
Rear]
Paper is jammed in the machine.
Remove the jammed paper by
following the steps in Paper is jammed
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
More than one sheet of paper was
placed in the manual feed slot.
Do not put more than one sheet of
paper in the manual feed slot at any
one time. Wait until the LCD shows
Put paper in Manual Feed Slot
Then Press Startbefore you feed
the next sheet of paper in the manual
feed slot.
—OR—
Another sheet of paper was placed in
the manual feed slot before the LCD
showed
Put paper in Manual Feed Slot
Remove the jammed paper by
following the steps in Paper is jammed
Then Press Start
.
78
Troubleshooting
Error Message
Cause
Action
Paper Jam [Rear]
Paper is jammed in the machine.
Remove the jammed paper by
following the steps in Paper is jammed
.
Make sure the paper length guide is
set to the correct paper size.
DO NOT extend the paper tray when
you load A5 or smaller size paper.
Paper powder has accumulatedon the Clean the paper pick-up rollers and
surface of the paper pick-up rollers the back sides of the paper feed
and the back sides of the paper feed rollers. (See Cleaning the paper
rollers.
pick-up rollers in appendix A of the
Advanced User's Guide.)
Unable to Clean XX The machine has a mechanical
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, disconnect the
machine from the power for several
minutes and reconnect it.
problem.
Unable to Init. XX
—OR—
Unable to Print XX
A foreign object such as a paper clip or
ripped paper is in the machine.
Unable to Scan XX
(The machine can be turned off for
approximately 24 hours without losing
faxes stored in the memory. See
Unusable Device
A broken device has been connected Unplug the device from the USB direct
to the USB direct interface.
interface, then press On/Off to turn
the machine off and then on again.
Disconnect device from
front connector & turn
machine off & then on
Unusable Device
A USB device or USB Flash memory Unplug the device from the USB direct
drive that is not supported has been interface. Turn the machine off and
connected to the USB direct interface. then on again.
Please Disconnect
USB Device.
For more information, visit us at
Wrong Ink Color
Wrong Paper Size
A color ink cartridge has been installed Check which ink cartridges are not
in the Black ink cartridge position.
matched by color to their ink cartridge
positions and move them to their
proper positions.
B
The Paper Size setting does not
match the size of paper in the tray. Or,
you did not set the paper guides in the
tray to the indicators for the paper size
you are using.
1
Check that the paper size you
choose matches the size of paper
in the tray.
2
Make sure you loaded the paper in
a Portrait position, by setting the
paper guides at the indicators for
your paper size.
3
After you have checked the paper
size and the paper position, press
Black Start or Color Start to
continue printing.
79
Error Message
Cause
Action
1 Press Tray Setting, and make
Wrong Tray Setting The machine’s Paper Size and Tray
Use settings do not match the size of
paper in the tray you are using.
sure the machine’s Paper Size and
Tray Use settings match the size
of paper in the tray you are using.
(See Paper Size and Type
Tray use in Copy mode
(MFC-J6710DW)
(MFC-J6710DW only)
2
After you have checked the paper
size and tray use settings, press
a or b to choose
Restart Printing, and press
OK to continue printing.
80
Troubleshooting
f Do one of the following:
Error animation
B
If the LCD shows No Data, there
are no faxes left in the machine's
memory.
Error animations display step-by-step
instructions when paper gets jammed. You
can read the steps at your own pace by
pressing c to see the next step and d to go
backward.
Press Stop/Exit.
Enter the fax number to which faxes
will be forwarded.
Transferring your faxes or Fax
Journal report
g Press Black Start.
B
Transferring faxes to your PC
B
If the LCD shows:
You can transfer the faxes from your
machine's memory to your PC.
Unable to CleanXX
Unable to Init.XX
Unable to PrintXX
Unable to ScanXX
a Press Stop/Exit to interrupt the error
temporarily.
b Make sure you have installed
MFL-Pro Suite on your PC, and then
turn on PC-FAX Receiving on the PC.
(For details see PC-FAX receiving in the
Software User’s Guide.)
We recommend transferring your faxes to
another fax machine or to your PC. (See
c Make sure you have set PC-Fax
Receive on the machine. (See PC-Fax
Receive (Windows® only) in chapter 4 of
the Advanced User’s Guide.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring the Fax Journal
If faxes are in the machine’s memory
when you set up PC-Fax Receive, the
LCD will ask if you want to transfer the
faxes to your PC.
Transferring faxes to another fax
machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Set your
Station ID in the Quick Setup Guide.)
d Do one of the following:
To transfer all faxes to your PC,
press 1. You will be asked if you want
to also turn on backup print.
a Press Stop/Exit to interrupt the error
B
temporarily.
To exit and leave the faxes in the
memory, press 2.
b Press Menu.
e Press Stop/Exit.
c Press a or b to choose Service.
Press OK.
d Press a or b to choose
Data Transfer.
Press OK.
e Press a or b to choose Fax Transfer.
Press OK.
81
Transferring the Fax Journal report to
another fax machine
Document jam
B
B
Documents can jam in the ADF unit if they are
not inserted or fed properly, or if they are too
long. Follow the steps below to clear a
document jam.
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Set your
Station ID in the Quick Setup Guide.)
a Press Stop/Exit to interrupt the error
temporarily.
Document is jammed in the top of the
ADF unit
B
b Press Menu.
a Take out any paper from the ADF that is
c Press a or b to choose Service.
Press OK.
not jammed.
b Open the ADF cover.
d Press a or b to choose
Data Transfer.
Press OK.
c Pull the jammed document out to the
right.
e Press a or b to choose
Report Trans.
Press OK.
f Enter the fax number to which the Fax
Journal report will be forwarded.
g Press Black Start.
d Close the ADF cover.
e Press Stop/Exit.
IMPORTANT
To avoid future document jams close the
ADF cover properly by pressing it down in
the middle.
82
Troubleshooting
c Close the document cover.
Document is jammed inside the ADF
unit
B
d Press Stop/Exit.
a Take out any paper from the ADF that is
not jammed.
Printer jam or paper jam
B
b Lift the document cover.
Take out the jammed paper depending on
where it is jammed in the machine.
c Pull the jammed document out to the
right.
Paper is jammed at the front of the
machine
B
If the LCD shows Paper Jam [Front],
follow these steps:
a Unplug the machine from the AC power
outlet.
b Pull the paper tray (1) completely out of
the machine.
1
d Close the document cover.
e Press Stop/Exit.
Removing small documents jammed
in the ADF
B
c Pull out the jammed paper (1).
a Lift the document cover.
b Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
B
1
83
d Lift the Jam Clear flap, and remove the
Paper is jammed at the back of the
machine
jammed paper.
B
If the LCD shows Paper Jam [Rear],
follow these steps:
a Unplug the machine from the AC power
outlet.
Note
Make sure you remove paper from the
manual feed slot, and then close it.
b Open the Jam Clear Cover (1) at the
back of the machine.
e Put the paper tray firmly back in the
machine.
1
c Pull the jammed paper out of the
machine.
Note
Make sure you pull out the paper support
until it clicks.
f Re-connect the power cord.
Note
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. (See Additional paper jam clear
84
Troubleshooting
d Close the Jam Clear Cover. Make sure
b Pull paper tray #1 (1) and then
the cover is closed properly.
tray #2 (2) (MFC-J6710DW) completely
out of the machine.
1
e Re-connect the power cord.
2
Paper is jammed at the front and back
of the machine
B
If the LCD shows
Paper Jam [Front, Rear], follow these
steps:
a Unplug the machine from the AC power
c Pull out the jammed paper (1).
outlet.
Note
Make sure you remove paper from the
manual feed slot, and then close it.
1
B
1
85
Troubleshooting
i Using both hands, use the finger holds
on each side of the machine to lift the
scanner cover (1) into the open position.
Make sure that there is no jammed
j Gently close the scanner cover using
the finger holds on each side.
paper left in the corners of the machine.
1
CAUTION
IMPORTANT
Be careful not to trap your fingers under the
scanner cover.
Always use the finger holds provided on
each side of the scanner cover when
opening and closing it.
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
• If the print head is at the right corner as
shown in the illustration, you cannot move
the print head. Re-connect the power
cord. Hold down Stop/Exit until the print
head moves to the middle. Then unplug
the machine from the power source, and
take out the paper.
Note
Make sure you pull out the paper support
until it clicks.
k Re-connect the power cord.
Note
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. (See Additional paper jam clear
B
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
87
Additional paper jam clear operations
B
CAUTION
a Using both hands, use the finger holds
on each side of the machine to lift the
scanner cover into the open position.
Be careful not to trap your fingers under the
scanner cover.
Always use the finger holds provided on
each side of the scanner cover when
opening and closing it.
Note
If the print head is at the right corner as
shown in the illustration, hold down
Stop/Exit until the print head moves to the
middle.
d Open the manual feed slot cover.
e Put only one sheet of letter or A4 sized
thick paper such as glossy paper in a
Landscape position in the manual feed
slot.
b Unplug the machine from the AC power
Push it into the manual feed slot.
outlet.
c Gently close the scanner cover using
the finger holds on each side.
Note
• We recommend you use glossy paper.
• If you don't push the paper deep into the
manual feed slot, the machine will not feed
it when you re-connect the power cord.
88
Troubleshooting
f Re-connect the power cord.
The paper you placed in the manual
feed slot will be fed through the machine
and ejected.
g Using both hands, use the finger holds
on each side of the machine to lift the
scanner cover into the open position.
Make sure that a piece of paper is not
still jammed inside the machine.
Gently close the scanner cover using
the finger holds on each side.
B
89
Troubleshooting
B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
If you are having difficulty with your machine
B
Printing
Difficulty
Suggestions
No printout.
Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges have reached the end of their life.
Check to see if the LCD is showing an error message.
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Right-click and choose Brother MFC-XXXXX (where XXXXX is your model
name), and make sure that Use Printer Offline is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.
90
Troubleshooting
Printing (continued)
Difficulty
Suggestions
Poor print quality.
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using. (See
Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Genuine
Brother Innobella™ ink cartridges stay usable for up to two years if kept in their
original packaging.)
The ink cartridge has been in your machine for over six months.
The ink cartridge may not have been stored properly before use.
Make sure you are using Genuine Brother Innobella™ Ink. Using non-Brother
supplies may affect the print quality, hardware performance, and machine
reliability.
Try using the recommended types of paper.
The recommended environment for your machine is between 68 F to 91 F
(20 C to 33 C).
White horizontal lines appear in text Clean the print head. (See Cleaning the print head on page 70.)
or graphics.
Make sure you are using Genuine Brother Innobella™ Ink.
Try using the recommended types of paper.
The machine prints blank pages.
Characters and lines are blurred.
Make sure you are using Genuine Brother Innobella™ Ink.
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guides
Make sure the Jam Clear Cover is closed properly.
Smudge or stain at the top center of Make sure the paper is not too thick or curled.
the printed page.
Smudged stain at the right or left
corner of the printed page.
Make sure the paper is not curled when you print on the back side of the paper
with the Print Odd Pages and Print Even Pages settings.
Printing appears dirty or ink seems Make sure you are using the recommended types of paper. (See Acceptable
B
to run.
dry.
Make sure you are using Genuine Brother Innobella™ Ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s
printer platen in appendix A of the Advanced User’s Guide.)
Make sure you are using Genuine Brother Innobella™ Ink.
Make sure you are using the paper support flap.
91
Printing (continued)
Difficulty
Suggestions
The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver.
the page.
(Windows® users)
The printouts are wrinkled.
In the printer driver Advanced tab, click Color Settings, and uncheck
Bi-Directional Printing.
(Macintosh users)
In the printer driver, choose Print Settings, click Advanced, choose
Other Print Options, and uncheck Bi-Directional Printing.
Make sure you are using Genuine Brother Innobella™ Ink.
Cannot perform “Page Layout”
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab. Also, click Color Settings, and make sure you uncheck
Color Enhancement (True2Life).
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software
User’s Guide.)
True2Life™ is not working properly. If the image data is not full color in your application (such as 256 color),
True2Life™ will not work. Use at least 24 bit color data with the True2Life™
feature.
Photo paper does not feed
properly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up rollers. (See Cleaning the paper pick-up rollers in
appendix A of the Advanced User’s Guide.)
Machine feeds multiple pages.
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
Load only one size of paper and one type of paper in the paper tray at any one
time.
There is a paper jam.
Paper jam reoccurs.
Make sure the paper length guide is set to the correct paper size. Do not extend
the paper tray when you load A5 or smaller size paper. (See Printer jam or paper
If there is a repeat paper jam, a small piece of paper may be stuck in the machine.
Make sure paper is not still jammed in the machine. (See Additional paper jam
The paper jams when you use
duplex copy or duplex print.
Use one of the jam prevention settings, DX1or DX2. For copying, see Duplex
(2-sided) copying in chapter 7 of the Advanced User’s Guide;
for printing see Duplex / Booklet for Windows® or Duplex Printing for Macintosh in
the Software User's Guide.
If paper jams often when using duplex copy or duplex print, the paper feed rollers
may be stained with ink. Clean the paper feed rollers. (See Cleaning the paper
feed rollers in appendix A of the Advanced User's Guide.)
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap.
Try to reduce the print resolution. (See Printing for Windows® or Printing and
Faxing for Macintosh in the Software User’s Guide.)
Machine does not print from
Adobe® Illustrator®.
92
Troubleshooting
Printing Received Faxes
Difficulty
Suggestions
Condensed print and white streaks You probably had a bad connection, with static or interference on the telephone
across the page or the top and
bottom of sentences are cut off.
line. Ask the other party to send the fax again.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received color fax prints only in
black & white.
Replace the color ink cartridges that have reached the end of their life, and then
ask the other person to send the color fax again.
Left and Right margins are cut off or Turn on Auto Reduction. (See Printing a reduced incoming fax in chapter 4 of the
a single page is printed on two
pages.
Advanced User’s Guide.)
Telephone Line or Connections
Difficulty
Suggestions
Dialing does not work.
(No dial tone)
Check that the machine is plugged in and that the On/Off key is on.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
(Canada only) Change the Tone/Pulse setting. (See the Quick Setup Guide.)
Verify that the telephone line and jack are working by connecting a known working
telephone and telephone line to the jack. Then lift the external telephone’s handset
and listen for a dial tone. If there is no dial tone, ask your telephone company to
check the line and/or jack.
The machine does not answer
when called.
Make sure the machine is in the correct Receive Mode for your setup.
possible, call your machine to hear it answer. If there is still no answer, check that
the telephone line cord is plugged into the telephone wall jack and the LINE jack
of the machine. If there is no ringing when you call your machine, ask your
telephone company to check the line.
B
93
Receiving Faxes
Difficulty
Suggestions
Cannot receive a fax.
Make sure your machine has a dial tone by pressing the Hook key. If you hear
static or interference on your fax line, please contact your local telephone
company.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL
or VoIP services, please contact your service provider for connection instructions.
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
If you have a dedicated fax line and want your Brother machine to automatically
answer all incoming faxes, you should select Fax Onlymode.
If your Brother machine shares a line with an external answering machine, you
should select the External TADmode. In External TADmode, your Brother
machine will automatically receive incoming faxes and voice callers will be able to
leave a message on your answering machine.
If your Brother machine shares the line with a Voice Mail subscriber service,
If your Brother machine is on a line with the Distinctive Ring subscriber service,
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select the Fax/Telmode. In
Fax/Telmode, your Brother machine will automatically receive faxes and
produce a pseudo/double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select the Manualmode. In Manualmode, you must answer
every incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
If the answer mode is set to Fax Onlyor Fax/Tel, reduce the ring delay to
If the answer mode is set to External TAD, reduce the number of rings
programmed on your answering machine to 2.
If the answer mode is set to Manual, DO NOT adjust the ring delay setting.
Have someone send you a test fax:
If you received the test fax successfully, your machine is operating properly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
94
Troubleshooting
Receiving Faxes (continued)
Difficulty
Suggestions
Cannot receive a fax.
(continued)
If you are using a telephone answering machine (External TADmode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly. (See Connecting an external TAD (telephone answering device)
1
2
3
Plug the telephone line cord directly from the wall telephone jack to your
Brother machine’s LINE jack.
Remove the protective cap from your Brother machine’s EXT. jack, and then
plug the telephone line cord from your answering machine into the EXT. jack.
Set your answering machine to answer within 4 rings.
If you are having problems receiving faxes or voice messages, set your
answering machine to answer within 2 or 3 rings.
4
Record the outgoing message on your answering machine.
Record five seconds of silence at the beginning of your outgoing
message.
Limit your speaking to 20 seconds.
End your outgoing message with your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or
press l 5 1 and Start to send a fax.”
5
6
Set your answering machine to answer calls.
Make sure your Brother machine’s Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you have answered
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP). (See
B
95
Sending Faxes
Difficulty
Suggestions
Cannot send a fax.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
Make sure that the FAX
key is illuminated.
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports in
chapter 6 of the Advanced User’s Guide.)
Transmission Verification Report
says “RESULT:NG”.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get “RESULT:NG” on the Transmission
Verification Report, your machine may be out of memory. To gain extra memory,
you can turn off Memory Receive (see Turning off Memory Receive operations in
chapter 4 of the Advanced User’s Guide), print fax messages in memory (see
Printing a fax from the memory in chapter 4 of the Advanced User’s Guide) or
and Checking and canceling waiting jobs in chapter 3 of the Advanced User’s
Guide.) If the problem continues, ask the telephone company to check your
telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic(for VoIP).
Sent faxes are blank.
Poor fax send quality.
Make sure you are loading the document properly. (See Loading documents
Try changing your resolution to Fineor S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
Vertical black lines when sending.
Black vertical lines on faxes you send are typically caused by dirt or correction fluid
Handling Incoming Calls
Difficulty
Suggestions
The machine “Hears” a voice as a
CNG Tone.
If Easy Receive is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive to Off.
Sending a fax call to the machine.
If you answered on an extension telephone, press your Fax Receive Code (the
factory setting is l 5 1). If you answered on the external telephone (connected to
the EXT. jack), press Start to receive the fax. When your machine answers, hang
up.
96
Troubleshooting
Handling Incoming Calls (continued)
Difficulty
Suggestions
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or
other custom feature on a single telephone line with your machine, it may create
a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate telephone line with no
custom features is recommended.
Copying Difficulties
Difficulty
Suggestions
Cannot make a copy.
Make sure that the COPY
key is illuminated.
Poor copy results when using the
ADF.
Vertical black lines or streaks
appear in copies.
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean the glass strip and scanner glass and the white bar and
Copies are blank.
Make sure you are loading the document properly. (See Loading documents
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.
Reposition the document and try again.
Scanning Difficulties
Difficulty
Suggestions
TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
starting to scan. (Windows®)
your scanning application. For example, in PaperPort™12SE with OCR, click File,
Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is chosen as the primary source.
starting to scan. (Macintosh)
In PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.
See Scanning a document using the ICA driver (Mac OS X 10.6.x) in the Software
User’s Guide.
B
Poor scanning results when using
the ADF.
OCR does not work.
Try increasing the scanner resolution.
(Macintosh users)
Make sure you have finished downloading and installing Presto! PageManager from:
97
Software Difficulties
Difficulty
Suggestions
(Windows® users only)
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the Installation CD-ROM. This
program will repair and reinstall the software.
“Device Busy”
Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the Installation CD-ROM supplied with your machine. To install FaceFilter Studio
see the Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
PhotoCapture Center™ Difficulties
Difficulty
Suggestions
1
Have you installed the Windows® 2000 update? If not, do the following:
Removable Disk does not work
properly.
1) Unplug the USB cable.
2) Install the Windows® 2000 update using one of the following methods.
Install MFL-Pro Suite from the Installation CD-ROM. (See the Quick
Setup Guide.)
Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2
Take out the memory card or USB Flash memory drive and put it back in
again.
3
4
If you have tried “Eject” from within Windows®, take out the memory card or
USB Flash memory drive before you continue.
If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing when
printed.
Make sure that Borderless printing and Cropping are turned off. (See Borderless
printing and Cropping in chapter 8 of the Advanced User’s Guide.)
98
Troubleshooting
Network Difficulties
Difficulty
Suggestions
Cannot print over the network.
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports in chapter 6 of the Advanced
User’s Guide.) and check the current Network settings printed in this list.
Reconnect the LAN cable to the hub to verify that the cabling and network
connections are good. If possible, try connecting the machine to a different port on
your hub using a different cable. If the connections are good, the machine shows
LAN Activefor 2 seconds.
(If you are using a wireless connection or are having Network problems, see the
Network User’s Guide for more information.)
(Windows® users)
The network scanning feature does
not work.
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
(Windows® users only)
The network PC-Fax Receive
feature does not work.
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Windows® users)
The Brother software cannot be
installed.
B
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh users)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless
network.
Investigate the problem using the WLAN Report.
Press Menu key, choose Print Reportsand then press OK. Choose
WLAN Report.
For details, see the Network User’s Guide.
Reset the network settings.
Press Menu key, choose Networkand then press OK. Choose
Network Reset.
For details, see the Network User’s Guide.
99
Dial Tone
B
Telephone line
interference / VoIP
B
Setting the dial tone to Detection will shorten
the dial detect pause.
If you are having problems sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you change the modem speed to minimize
errors in fax operations.
a Press Menu.
b Press a or b to choose
Initial Setup.
Press OK.
a Press Menu.
c Press a or b to choose Dial Tone.
b Press a or b to choose
Initial Setup.
Press OK.
d Press d or c to choose Detection or
No Detection.
Press OK.
c Press a or b to choose
Compatibility.
e Press Stop/Exit.
d Press d or c to choose High, Normal or
Basic(for VoIP).
Basic(for VoIP) reduces the
modem speed to 9,600 bps and
turns off color fax receiving and
ECM, except for color fax sending.
Unless interference is a recurring
problem on your telephone line, you
may prefer to use it only when
needed.
To improve compatibility with most
VoIP services, Brother recommends
changing the compatibility setting to
Basic(for VoIP).
Normal sets the modem speed at
14,400 bps.
High increases the modem speed to
33,600 bps. (factory setting)
Press OK.
e Press Stop/Exit.
Note
VoIP (Voice over IP) is a type of phone
system that uses an internet connection,
rather than a traditional phone line.
100
Troubleshooting
3 All Settings
Machine Information
B
You can restore all settings to their factory
defaults.
Checking the serial number
B
Brother strongly recommends you use this
operation when you dispose of the
machine.
You can see the machine’s serial number on
the LCD.
Note
a Press Menu.
Unplug the interface cable before you
choose Networkor All Settings.
b
Press
Press OK.
a
or
b
to choose Machine Info.
c Press a or b to choose Serial No.
Press OK.
How to reset the machine
B
a Press Menu.
d Press Stop/Exit.
b Press a or b to choose
Initial Setup.
Press OK.
Reset functions
B
The following reset functions are available:
c Press a or b to choose Reset.
Press OK.
1 Network
You can reset the print server back to its
default factory settings such as the
password and IP address information.
d Press a or b to choose the type of reset
you want to use.
Press OK.
Press 1 to confirm.
2 Speed Dial&Fax
Speed Dial & Fax resets the following
settings:
e Press 1 to reboot the machine.
Speed Dial
(Speed-Dial and Setup Groups)
Programmed fax jobs in the memory
(Polled Transmit, Delayed Fax and
Delayed Batch Transmission)
B
Station ID
(Name and Number)
Remote Fax Options
(Fax Forwarding and Paging)
Report settings
(Transmission Verification Report,
Quick Dial List and Fax Journal)
History
(Caller ID history and Outgoing Call)
Faxes in memory
101
Menu and features
C
C
On-screen
programming
C
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu keys. User-friendly
programming helps you take full advantage of
all the menu selections your machine has to
offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
102
Menu and features
Menu table
C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Menu (
)
Level1
Level2
Level3
Options
Descriptions
Page
Ink
Test Print
—
Print Quality Lets you check the print
quality or alignment.
Alignment
Cleaning
—
Black
Color
Lets you clean the print
head.
All
See 1.
Ink Volume
—
—
—
Lets you check the
available ink volume.
General Setup Mode Timer
Off
Sets the time to return to
Fax mode.
0Sec
30Secs
1Min
2Mins*
5Mins
Tray Setting
Tray#1
Paper Type
Sets the type of paper in
the paper tray #1.
(Options)
(MFC-J6710DW)
Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Transparency
Paper Size
Sets the size of paper in
the paper tray #1.
(Options)
Letter*
Legal
Ledger
A4
C
A5
A3
Executive
4"x6"
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
103
Level1
Level2
Level3
Options
Descriptions
Page
General Setup Tray Setting
Tray#2
Paper Type
(Option)
Sets the type of paper in
the paper tray #2.
(Continued)
(MFC-J6710DW)
(Continued)
Plain Paper*
Paper Size
(Options)
Sets the size of paper in
the paper tray #2.
Letter*
Legal
Ledger
A4
A3
Executive
Tray Use:Copy Tray#1
Choose the tray that will
be used for Copy mode.
Tray#2
Auto Select*
Tray Use:Fax Tray#1
Choose the tray that will
be used for Fax mode.
Tray#2
Auto Select*
Paper Setting Paper Type
Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Transparency
Sets the type of paper in
the paper tray.
(MFC-J6510DW)
Paper Size
Letter*
Legal
Ledger
A4
Sets the size of paper in
the paper tray.
A5
A3
Executive
4"x6"
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
104
Menu and features
Level1
Level2
Level3
Options
Off
Descriptions
Page
See 1.
General Setup Volume
Ring
Adjusts the ring volume.
(Continued)
Low
Med*
High
Off
Beeper
Adjusts the volume level
of the beeper.
Low*
Med
High
Off
Speaker
Adjusts the volume level
of the speaker.
Low
Med*
High
On
Auto Daylight
—
Change this setting to On
if you want the machine to
change automatically for
Daylight Saving Time.
Off*
LCD Settings
Backlight
Dim Timer
Light*
You can adjust the
brightness of the LCD
backlight.
Med
Dark
Off
You can set how long the
LCD backlight stays on
after the last key press.
10Secs
20Secs
30Secs*
1*
Wallpaper
You can choose the
wallpaper of the LCD.
2
3
4
Sleep Mode
—
1Min
2Mins
3Mins
5Mins*
10Mins
30Mins
You can choose how long
the machine must be idle
before it goes into sleep
mode.
C
60Mins
On
LGR - Short
Grain
—
you use Ledger short
grain paper.
Off*
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
105
Level1
Level2
Level3
Options
Descriptions
Page
See 1.
General Setup Function Lock Set Password
—
—
—
You can restrict selected
machine operation for up
to 10 restricted users and
all other non-authorized
Public users.
Lock OffiOn
(Continued)
Setup User
Fax
Setup Receive Ring Delay
0
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
1
2
3
4*
F/T Ring Time 20Secs*
30Secs
Sets the pseudo/double-
ring time in Fax/Tel mode.
40Secs
70Secs
Easy Receive On*
Receives fax messages
without pressing Start.
Off
Remote Codes On*
(l51, #51)
Allows you to answer all
calls at an extension or
external telephone and
use codes to turn the
machine on or off. You
can personalize these
codes.
Off
See 1.
See 1.
Auto Reduction On*
Reduces the size of
incoming faxes.
Off
Memory Receive Off*
You can set the machine
to either forward fax
messages, call your
Fax Forward
Paging
pager, store incoming
faxes in the memory (so
you can retrieve them
Fax Storage
PC Fax Receive while you are away from
your machine), or send
faxes to your PC.
If you choose Fax Forward
or PC-Fax Receive, you
can turn on the safety
feature Backup Print.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
106
Menu and features
Level1
Fax
Level2
Report Setting Transmission On
On+Image
Level3
Options
Descriptions
Page
Initial setup for
Transmission Verification
Report and Fax Journal
Report.
(Continued)
Off*
Off+Image
Off2
Off2+Image
See 1.
Journal Period Off
Every 50 Faxes
*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
Print Fax
—
—
—
—
Prints incoming faxes
stored in the memory.
Remote Access
Remaining Jobs
---
—
Set your own code for
Remote Retrieval.
Check which jobs are in
the memory and lets you
cancel chosen jobs.
Miscellaneous Distinctive
Off*
Uses the Telephone
company's Distinctive
Ring subscriber service to
register the ring pattern
with the machine.
Set(On)
See 1.
Caller ID
Area Code
View or print a list of the
last 30 Caller IDs stored in
the memory.
(USA only)
Set up your 3-digit area
code only if you do not dial
it within your own area
code.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
C
107
Network menu
Level1
Level2
Level3
Level4
Options
Auto*
Descriptions
Network
Wired LAN
TCP/IP
BOOT Method
Chooses the
BOOT method
that best suits
your needs.
Static
RARP
BOOTP
DHCP
IP Address
Subnet Mask
Gateway
[000-255].
Enter the IP
address.
[000-255].
[000-255].
[000-255]
[000-255].
Enter the Subnet
mask.
[000-255].
[000-255].
[000-255]
[000-255].
[000-255].
[000-255].
[000-255]
Enter the
Gateway
address.
Node Name
BRNXXXXXXXXXXXX Enter the Node
name.
WINS Config
Auto*
Chooses the
WINS
configuration
mode.
Static
WINS Server
DNS Server
APIPA
(Primary)
000.000.000.000 address of the
Specifies the IP
primary or
(Secondary)
secondary
000.000.000.000
server.
(Primary)
000.000.000.000 address of the
Specifies the IP
primary or
(Secondary)
secondary
000.000.000.000
server.
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
IPv6
On
Enable or disable
the IPv6 protocol.
Off*
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
108
Menu and features
Level1
Level2
Level3
Level4
Options
Auto*
Descriptions
Network
(Continued)
Wired LAN
(Continued)
Ethernet
—
Chooses the
Ethernet link
mode.
100B-FD
100B-HD
10B-FD
10B-HD
MAC Address
TCP/IP
—
—
You can see your
machine’s MAC
address from the
control panel.
WLAN
BOOT Method
Auto*
Chooses the
BOOT method
that best suits
your needs.
Static
RARP
BOOTP
DHCP
IP Address
Subnet Mask
Gateway
[000-255].
[000-255].
[000-255].
[000-255]
[000-255].
[000-255].
[000-255].
[000-255]
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
Enter the Subnet
mask.
Enter the
Gateway
address.
Node Name
BRWXXXXXXXXXXXX Enter the Node
name.
WINS Config
Auto*
Chooses the
WINS
configuration
mode.
Static
WINS Server
DNS Server
(Primary)
000.000.000.000 address of the
Specifies the IP
C
primary or
(Secondary)
secondary
000.000.000.000
server.
(Primary)
Specifies the IP
000.000.000.000 address of the
primary or
(Secondary)
secondary
000.000.000.000
server.
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
109
Level1
Level2
Level3
Level4
Options
On*
Descriptions
Network
(Continued)
WLAN
TCP/IP
APIPA
Automatically
allocates the IP
address from the
link-local address
range.
(Continued)
(Continued)
Off
IPv6
On
Enable or disable
IPv6 protocol for
a wireless LAN.
Off*
Setup Wizard
WPS/AOSS
—
—
You can
manually
configure your
print server for a
wireless network.
—
—
—
You can easily
configure your
wireless network
settingsusing the
one-button push
method.
WPS w/PIN Code
WLAN Status
—
You can easily
configure your
wireless network
settings using
WPS with a PIN
code.
Status
Signal
—
—
You can see the
current wireless
network status.
You can see the
current wireless
network signal
strength.
SSID
—
—
You can see the
current SSID.
Comm. Mode
You can see the
current
Communication
Mode.
MAC Address
—
—
You can see your
machine’s MAC
address from the
control panel.
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
110
Menu and features
Level1
Level2
Level3
Level4
Options
Descriptions
Network
(Continued)
E-mail/IFAX
Mail Address
—
—
Enter the mail
address. (Up to
60 characters)
(Available after
IFAX is
Setup Server SMTP Server
Name
(Up to 30
characters)
Enter the SMTP
server address.
downloaded)
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
SMTP Port
[00001-65535]
Enter the SMTP
port number.
Auth. for SMTP None
Selects the
Security method
for E-mail
SMTP-AUTH
POP bef.SMTP
notification.
POP3 Server
Name
(Up to 30
characters)
Enter the POP3
server address.
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
POP3 Port
[00001-65535]
Enter the POP3
port number.
Mailbox Name
—
Enter the mail
box name. (Up to
20 characters)
Mailbox Pwd
—
Enter the
password to login
to the POP3
server. (Up to
20 characters)
APOP
On
Enables or
disables APOP.
Off*
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
C
111
Level1
Level2
Level3
Level4
Options
On*
Descriptions
Network
(Continued)
E-mail/IFAX
Setup Mail RX Auto Polling
Automatically
checks the POP3
server for new
messages.
(Available after
IFAX is
downloaded)
Off
Poll Frequency 10Min(s)*
Sets the interval
for checking for
new messages
on the POP3
server.
(Continued)
Header
All
Selects the
contents of the
mail header to be
printed.
Subject+From+
To
None*
Del Error Mail On*
Deletes error
mails
automatically.
Off
Notification
On
Receives
notification
messages.
MDN
Off*
Setup Mail TX Sender Subject
—
Displays the
subject that is
attached to the
Internet Fax data.
Size Limit
On
Limits the size of
E-mail
documents.
Off*
Notification
On
Sends
notification
messages.
Off*
Setup Relay
Rly Broadcast On
Relays a
document to
another fax
machine.
Off*
Relay Domain
Relay Report
RelayXX:
Registers the
Domain name.
On
Prints the Relay
Broadcast
Report.
Off*
Time Zone
—
—
—
UTCXXX:XX
—
—
—
Sets the time
zone for your
country.
Network I/F
Network Reset
Wired LAN*
You can choose
the network
connection type.
WLAN
—
Restore all
network settings
to factory default.
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
112
Menu and features
Menu (
) (continued)
Level1
Level2
Level3
—
Options
Descriptions
Page
See 1.
Print Reports Transmission
Help List
—
Prints these lists and
reports.
—
—
Quick Dial
—
Alphabetic Order
Numeric Order
Fax Journal
User Settings
—
—
—
—
—
—
—
—
—
—
—
—
Network Config
WLAN Report
Caller ID hist.
Machine Info. Serial No.
Lets you check the serial
number of your machine.
Initial Setup Receive Mode
—
Fax Only*
Fax/Tel
that best suits your needs.
External TAD
Manual
See 2.
Date&Time
—
—
—
Puts the date and time on
the LCD and in headings
of faxes you send.
Station ID
Fax:
Set your name and fax
number to appear on each
page you fax.
Name:
Tone/Pulse
(Canada only)
—
—
—
Tone*
Choose the dialing mode.
Pulse
Dial Tone
Detection
You can shorten the dial
tone detect pause.
No Detection*
See 1.
Dial Prefix
On
Sets a prefix number that
will always be added
before the fax number
every time you dial.
Off*
Compatibility
—
High*
to help resolve
transmission problems.
Normal
Basic(for VoIP)
C
1
See Advanced User’s Guide.
See Quick Setup Guide.
2
The factory settings are shown in Bold with an asterisk.
113
Level1
Level2
Level3
Options
Descriptions
Page
Initial Setup Reset
Network
—
Resets the print server
back to its factory default
settings, such as the
password and IP address
information.
(Continued)
Speed Dial&Fax
—
Deletes all stored
Speed Dial numbers and
restores the Station ID,
Quick Dial List,
Transmission Verification
Report and Fax Journal
back to the factory default
settings.
All Settings
—
Resets all the machine’s
settings back to the
settings that were set at
the factory.
See 2.
Local Language
(USA only)
—
—
English*
Allows you to change the
LCD language for your
country.
Spanish
Local Language
English*
Allows you to change the
LCD language for your
country.
(Canada only)
French
1
See Advanced User’s Guide.
See Quick Setup Guide.
2
The factory settings are shown in Bold with an asterisk.
114
Menu and features
FAX (
)
Level1
Level2
Level3
Options
Off
Descriptions
Page
See 1.
Speaker
—
—
Adjusts the volume level of
the speaker.
(Appears after
Low
pressing Hook)
Med*
High
Fax Resolution
—
—
Standard*
Sets the resolution for
outgoing faxes.
Fine
S.Fine
Photo
Contrast
—
—
—
—
Auto*
Changes the lightness or
darkness of faxes you send.
Light
Dark
Letter*
Legal
Ledger
A4
Glass ScanSize
A4 size document, you'll
need to change the
Glass ScanSize setting.
A3
See 2.
Internet Fax
—
—
—
You can send and receive
fax documents using the
Internet.
(Available after
IFAX is
downloaded)
Phone Book
Search
—
—
a few keys (and Start).
Numeric Order
Set One Touch
—
You can store One Touch
Dial numbers, so you can
dial by pressing only a few
keys (and Start).
Set Speed Dial
Setup Groups
—
—
You can store Speed Dial
numbers, so you can dial by
pressing only a few keys
(and Start).
See 1.
—
—
—
—
You can set up Group
numbers for Broadcasting.
Outgoing Call Send a fax
You can choose a number
from the Outgoing Call
history and then make a
telephone call to it, send a
fax to it, add it to Speed Dial,
or delete it.
C
Add To Phone
Book
Delete
1
See Advanced User’s Guide.
See Network User’s Guide.
2
The factory settings are shown in Bold with an asterisk.
115
Level1
Level2
Level3
Options
Descriptions
Page
See 1.
Caller ID hist. Send a fax
—
—
You can choose a number
from the Caller ID history and
then send a fax to it, add it to
Speed Dial, or delete it.
Add To Phone
Book
Delete
Broadcasting
Dial Type
—
—
Fax/Tel*
You can send the same fax
message to more than one
fax number.
(Available after
IFAX is
downloaded)
E-Address
Add Number
Phone Book
Complete
—
—
Delayed Fax
Batch TX
—
—
On
Sets the time of day in
24-hour format that the
delayed faxes will be sent.
Off*
—
On
Combines delayed faxes to
the same fax number at the
same time of day into one
transmission.
Off*
Real Time TX
Polled TX
—
—
—
—
On
You can send a fax without
using the memory.
Off*
On
Sets up your machine with a
document to be retrieved by
another fax machine.
Off*
Polling RX
—
—
—
—
On
Sets up your machine to poll
another fax machine.
Off*
On
Overseas Mode
If you are having difficulty
sending faxes overseas, set
this to On.
Off*
Set New Default
—
—
—
Fax Resolution You can save your fax
settings.
Contrast
Glass ScanSize
Real Time TX
Factory Reset
—
—
You can restore all settings
to the factory settings.
1
See Advanced User’s Guide.
See Network User’s Guide.
2
The factory settings are shown in Bold with an asterisk.
116
Menu and features
SCAN (
)
Level1
Option1
Option2
Option3
Descriptions
Page
See 1.
Scan to File
—
—
—
You can scan a black & white
or a color document into your
computer.
Scan to Media Quality
(when a memory
card or USB
Flash memory
drive is inserted)
—
Color 100
Color 200*
Color 300
Color 600
B/W 100
You can choose the scan
resolution and file format for
your document.
B/W 200
B/W 300
File Type
—
(If you choose
color option in
Quality setting)
PDF*
JPEG
(If you choose
B&W option in
Quality setting)
TIFF
PDF*
Letter*
Legal
Ledger
A4
See 2.
Glass ScanSize
—
To scan a Legal, Ledger, A3
or A4 size document, you'll
need to change the
Glass ScanSizesetting.
A3
File Name
Auto Crop
—
—
—
You can rename the file.
See 2.
On
Scan multiple documents
placedonthe scanner glass to
a memory card or USB Flash
memory drive one at a time.
Off*
Set New Default
—
—
Quality
File Type
Glass ScanSize
Auto Crop
—
You can save your scan
settings as the default
settings.
C
Factory Reset
You can restore all settings to
the original factory default
settings.
1
See Software User’s Guide.
See Advanced User’s Guide.
(Macintosh users)
2
3
This function is available after you have downloaded and installed Presto! PageManager from
The factory settings are shown in Bold with an asterisk.
117
Level1
Option1
Option2
Option3
Descriptions
Page
See 1.
Scan to
Network
(Profile Name)
—
—
You can send a scanned data
to a CIFS server on your local
network or on the internet.
Scan to FTP
(Profile Name)
—
—
—
—
You can send a scanned data
via FTP.
Scan to E-mail PC
You can scan a black & white
or a color document into your
E-mail application.
E-mail Server
Manual
—
You can enter an E-mail
address using the dial pad.
(Available after
IFAX is
downloaded)
Phone Book
Alphabetic
Order
You can search for an E-mail
address that you have stored
in the machine.
Numeric Order
Color 100
Color 200*
Color 300
Color 600
B/W 100
Quality
Chooses the file format to
send the scanned data via
E-mail server.
B/W 200
B/W 300
File Type
(If you choose
color option in
Quality setting)
PDF*
JPEG
(If you choose
B&W option in
Quality setting)
TIFF
PDF*
Glass ScanSize Letter*
To scan a Legal, Ledger, A3
or A4 size document, you’ll
need to change the
Legal
Ledger
A4
Glass ScanSizesetting.
A3
1
See Software User’s Guide.
See Advanced User’s Guide.
(Macintosh users)
2
3
This function is available after you have downloaded and installed Presto! PageManager from
The factory settings are shown in Bold with an asterisk.
118
Menu and features
Level1
Option1
Option2
Option3
Descriptions
Page
See 1.
Scan to E-mail E-mail Server
Set New Default Quality
File Type
You can save your scan
settings.
(Continued)
(Available after
IFAX is
Glass ScanSize
Factory Reset
downloaded)
You can restore all settings to
the factory settings.
(Continued)
—
Scan to OCR 3
Scan to Image
—
—
—
—
You can have your text
document converted to an
editable text file.
—
You can scan a color picture
into your graphics application.
1
See Software User’s Guide.
See Advanced User’s Guide.
(Macintosh users)
2
3
This function is available after you have downloaded and installed Presto! PageManager from
The factory settings are shown in Bold with an asterisk.
COPY (
)
Level1
Level2
Level3
Options
Descriptions
Page
See 1.
Quality
—
—
Fast
Choose the Copy resolution
for the next copy.
Normal*
Best
Paper Type
—
—
Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
matches the paper in the
tray.
Transparency
Paper Size
—
—
Letter*
matches the paper in the
tray.
Legal
Ledger
A4
C
A5(tray #1 only)
A3
Executive
4"x6"
(tray #1 only)
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
119
Level1
Level2
Level3
Options
Tray#1
Tray#2
Descriptions
Page
Tray Select
(MFC-J6710DW)
—
—
used for Copy mode.
Auto Select*
See 1.
Enlarge/Reduce 100%*
Enlarge
—
—
—
—
198% 4"x6"iA4 You can choose the
enlargement ratio for the
next copy.
186% 4"x6" LTR
i
130% LTRiLGR
104% EXEiLTR
97% LTRiA4
93% A4iLTR
85% LTRiEXE
83% LGLiA4
78% LGLiLTR
64% LGRiLTR
46% LTRi4"x6"
—
Reduce
—
You can choose the
reduction ratio for the next
copy.
Fit to Page
Custom(25-400%)
—
—
—
—
Your machine will adjust
the size automatically to the
paper size you set.
—
You can enter an
enlargement or reduction
ratio.
Density
Adjusts the density of
copies.
Stack/Sort
—
—
Stack*
You can choose to stack or
sort multiple copies.
Sort
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
120
Menu and features
Level1
Level2
Level3
Options
Descriptions
Page
See 1.
Page Layout
—
Off(1 in 1)*
2 in 1 (P)
2 in 1 (L)
2 in 1 (ID)
4 in 1 (P)
4 in 1 (L)
1 to 2
If you choose
Ledger or A3:
(When 2 in 1 is
chosen)
You can make N in 1 or
Poster copies.
LGRx2 i LGRx1
LTRx2 i LGRx1
A3x2 i A3x1
A4x2 i A3x1
Poster(2 x 1) (When poster 2x2
is chosen)
Poster(2 x 2)
LGRx1 i LGRx4
Poster(3 x 3)
LTRx1 i LGRx4
A3x1 i A3x4
A4x1 i A3x4
Skew Adjustment
Duplex Copy
—
—
Auto*
If your scanned copy is
skewed, your machine can
correct the data
Off
automatically.
On
Flip Type
LongEdge Flip(P)
*
Enables or disables duplex
printing. You can also
choose long edge or short
LongEdge Flip(L)
ShortEdge Flip(P) edge duplex printing.
ShortEdge Flip(L)
Normal*
DX1
Advanced
DX2
A3/LGR DX
Setting
Fit to Page*
Keep Scale
—
Off
—
—
Advanced
Settings
—
Off*
You can choose various
settings for copy such as
Book Copyand
Ink Save Mode
Thin Paper Copy Watermark Copy.
Book Copy
Watermark Copy
1
C
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
121
Level1
Level2
Level3
Options
Descriptions
Page
See 1.
Set New Default
—
—
Quality
You can save your copy
settings.
Tray Select
(MFC-J6710DW)
Enlarge/Reduce
Density
Page Layout
Skew Adjustment
Ink Save Mode
Thin Paper Copy
Duplex Copy
—
Factory Reset
—
—
You can restore all settings
to the factory settings.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
122
Menu and features
Watermark Copy Settings
Option1
Option2
Option3
Option4
Descriptions
Page
See 1.
Template
Text
—
CONFIDENTIAL* Uses a template to place
text into your document as
DRAFT
a Watermark.
COPY
A
Position
B
C
D
E*
F
G
H
I
Pattern
Small
Size
Medium*
Large
-90
-45*
0
Angle
45
90
Transparency
-2
-1
0*
+1
+2
Color
Red
Orange
Yellow
Blue
C
Green
Purple
Black*
—
Apply
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
123
Option1
Option2
Option3
Option4
Descriptions
Page
See 1.
Media
(Select image
from media)
Position
A
Places a logo or text into
your document as a
Watermark using an image
from removable media.
B
C
D
E*
F
G
H
I
Pattern
Small
Medium*
Size
Large
Angle
-90
-45*
0
45
90
Transparency -2
-1
0*
+1
+2
Apply
—
Scan
(Set watermark
document and
press Start.)
Transparency -2
You can choose the level of
transparency of the
watermark as you scan it
from a paper document.
-1
0*
+1
+2
Apply
See Advanced User’s Guide.
—
1
The factory settings are shown in Bold with an asterisk.
124
Menu and features
PHOTO CAPTURE (
)
Level1
Level2
Level3
Options
Descriptions
Page
View Photo(s)
—
—
See the print
settings in the
following table.
You can preview your
photos on the LCD.
See 1.
Print Index
Layout Format
Paper Type
—
6 Images/Line
*
You can print a thumbnail
page.
5 Images/Line
Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Letter*
Paper Size
A4
Print Photos
—
—
—
See the print
settings in the
following table.
You can print an individual
image.
Enhance Photos Auto Correct
Enhance Skin
Enhance Scenery
Remove Red-Eye
Night Scene
You can adjust your photos
with these settings.
Fill Light
Whiteboard
Monochrome
Sepia
Search by Date
Print All Photos
—
—
—
You can find your photos
based on date.
—
You can print all photos in
your memory card or USB
Flash memory drive.
Slide Show
Trimming
—
—
—
—
The machine starts a Slide
Show of your photos.
You can trim your photo
and print a part of the
image.
C
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
125
Print Settings
Option1
Option2
Option3
Option4
Descriptions
Page
See 1.
Print Quality Normal
—
—
Choose the print quality.
(Does not appear Photo*
when DPOF Print
is chosen.)
Paper Type
Plain Paper
—
—
—
Choose the paper type.
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy*
4"x 6"*
Paper Size
(When A4 or
Letter is chosen)
Choose the paper and print
size.
5"x 7"
3"x 4"
3.5"x 5"
4"x 6"
5"x 7"
6"x 8"
Max. Size*
—
Letter
Ledger
A4
A3
Brightness
—
—
Adjusts the brightness.
Adjusts the contrast.
(Does not appear
when
Enhance Photos
is chosen.)
Contrast
—
(Does not appear
when
Enhance Photos
is chosen.)
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
126
Menu and features
Option1
Option2
Option3
Option4
Descriptions
Page
See 1.
True2Life
On
White Balance
Adjusts the hue of the white
areas.
+2
+1
(Does not appear Off*
when
Enhance Photos
is chosen.)
-1
-2
Sharpness
Color Density
—
Enhances the detail of the
image.
+2
+1
-1
-2
Adjusts the total amount of
color in the image.
+2
+1
-1
-2
Cropping
On*
—
Crops the image around the
margin to fit the paper size
or print size. Turn this
Off
feature off if you want to
print whole images or
prevent unwanted cropping.
Borderless
Print Date
On*
Off
On
—
—
—
—
Expands the printable area
to fit the edges of the paper.
Prints the date on your
photo.
(Does not appear Off*
when DPOF Print
is chosen.)
Set New Default Print Quality
Paper Type
—
—
You can save your print
settings.
Paper Size
Brightness
Contrast
True2Life
Cropping
Borderless
Print Date
C
Factory Reset
—
—
—
You can restore all the
settings to factory settings.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
127
Phone Book ( )
Level1
Level2
Level3
Options
Descriptions
Page
Search
—
—
—
—
you have stored in the
Speed Dial memory.
Numeric Order
Set One Touch
Set Speed Dial
—
—
—
—
You can store your most
frequently called numbers
on the One Touch keys.
numbers, so you can dial by
pressing only a few keys
(and Start).
See 1.
Setup Groups
—
—
—
You can set up Group
numbers for Broadcasting.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Redial/Pause (
)
Level1
Level2
Level3
Options
Descriptions
Page
See 1.
Outgoing Call Send a fax
—
—
You can choose a number
from the Outgoing Call
history and then make a
telephone call to it, send a
fax to it, add it to
Add To Phone
Book
Delete
Speed Dial, or delete it.
Caller ID hist. Send a fax
—
—
You can choose a number
from the Caller ID history
and then send a fax to it,
add it to Speed Dial, or
delete it.
Add To Phone
Book
Delete
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Fax Preview (
)
Level1
Level2
Level3
Options
ON
Descriptions
Page
Fax Preview
—
—
You can view faxes you
send and receive on the
LCD screen.
OFF*
The factory settings are shown in Bold with an asterisk.
128
Menu and features
Entering Text
C
When you are setting certain menu selections, such as the Station ID, you may need to enter text
into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, #
and l do not have printed letters because they are used for special characters.
Press the appropriate dial pad key the number of times shown in this reference table to access
the character you want.
Press
Key
one
time
two
times
three
times
four
times
five
times
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
A
D
G
J
L
M
P
T
O
R
V
Y
M
7
T
9
W
Inserting spaces
C
To enter a space in a fax number, press c once between numbers. To enter a space in a name,
press c twice between characters.
C
Making corrections
If you entered an incorrect character and want to change it, press d or c to move the cursor under
the incorrect character. Then press Clear. Re-enter the correct character. You can also back up
and insert characters.
Repeating letters
C
If you need to enter a letter that is on the same key as the letter before, press c to move the cursor
to the right before you press the key again.
C
129
Special characters and symbols
C
Press l, # or 0, repeatedly until you see the special character or symbol you want.
Press l
Press #
Press 0
for
for
for
(space) ! " # $ % & ' ( ) + , - . / m
: ; < = > ? @ [ ] ^ _
English:
French:
Spanish:
Á À Ã Â Ç É È Ê Ë Í Î Ï Ó Õ Ô Ö Ú Ù 0
À Â Ç É È Ê Ë Î Ï Ô Ú Ù 0
Á É Í Ñ Ó Ú 0
130
Specifications
D
D
General
D
Note
This chapter provides a summary of the machines’ specifications. For additional specifications
Printer Type
Print Method
Inkjet
Black:
Color:
64 MB
Piezo with 94 1 nozzle
Piezo with 94 3 nozzles
Memory Capacity
Wide 3.3 in. (82.8 mm) TFT Color LCD 1
LCD (Liquid Crystal
Display)
Power Source
AC 100 to 120 V 50/60 Hz
Power Consumption 2
Approx. 26 W 3
Copy Mode:
Ready Mode:
Sleep Mode:
Off:
Approx. 7 W
Approx. 3.5 W
Approx. 0.3 W
1
2
3
Measured diagonally.
Measured when the machine is connected to the USB interface.
When using ADF, single-side printing, resolution: standard / document: ISO/IEC 24712 printed pattern.
D
131
Dimensions
(MFC-J6510DW)
10.1 in.
(257 mm)
21.3 in.
(540 mm)
19.3 in.
(489 mm)
23.2 in.
(590 mm)
26.3 in.
(669 mm)
(MFC-J6710DW)
13 in.
(331 mm)
21.3 in.
19.3 in.
(540 mm)
(489 mm)
23.2 in.
26.3 in.
(590 mm)
(669 mm)
Weight
(MFC-J6510DW)
(MFC-J6710DW)
Operating:
34.8 lb (15.8 kg)
40.1 lb (18.2 kg)
50 dB or less 1
Noise
Temperature
Operating:
50 to 95 F (10 to 35 C)
Best Print Quality: 68 to 91 F (20 to 33 C)
Humidity
Operating:
20 to 80% (without condensation)
Best Print Quality: 20 to 80% (without condensation)
ADF (automatic document Up to 35 pages
feeder)
Paper: 20 lb (80 g/m2) Letter or A4 size
Document Size
ADF Width: 5.8 in. to 11.7 in. (148 mm to 297 mm)
ADF Length: 5.8 in. to 17 in. (148 mm to 431.8 mm)
Scanner Glass Width: Max. 11.7 in. (297 mm)
Scanner Glass Length: Max. 17 in. (431.8 mm)
1
Noise depends on printing conditions.
132
Specifications
Print media
D
Paper Input
Paper Tray #1
Paper Type:
Plain Paper, Inkjet Paper (coated paper),
Paper Size:
Letter, Ledger, A3, Legal, Executive, A4, A5, A6, JIS B4, JIS B5,
Envelopes (commercial No.10, DL, C5, Monarch, Y4), Photo 4" 6",
Width: 3.5 in. - 11.7 in. (89 mm - 297 mm)
Length: 5.0 in. - 17.0 in. (127 mm - 431.8 mm)
Maximum paper tray capacity:
Approx. 250 sheets of 20 lb (80 g/m2) plain paper
Paper Tray #2 (MFC-J6710DW)
Paper Type:
Plain Paper
Paper Size:
Letter, Ledger, A3, Legal, Executive, A4, JIS B4, JIS B5
Width: 7.2 in. - 11.7 in. (182 mm - 297 mm)
Length: 10.1 in. - 17.0 in. (257 mm - 431.8 mm)
Maximum paper tray capacity:
Approx. 250 sheets of 20 lb (80 g/m2) plain paper
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the
machine to avoid smudging.
2
3
Use only transparencies recommended for inkjet printing.
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133
Paper Input
Manual Feed Slot
(Continued)
Paper Type:
Paper Size:
Letter, Ledger, A3, Legal, Executive, A4, A5, A6, JIS B4, JIS B5,
Envelopes (commercial No.10, DL, C5, Monarch, Y4), Photo 4" 6",
Width: 3.5 in. - 11.7 in. (89 mm - 297 mm)
Length: 5.0 in. - 17.0 in. (127 mm - 431.8 mm)
Maximum paper tray capacity:
1 sheet of special print media
Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print delivery to
the output paper tray) 1
Paper Output
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the
machine to avoid smudging.
2
3
Use only transparencies recommended for inkjet printing.
134
Specifications
Fax
D
Compatibility
Modem Speed
ITU-T Super Group 3
Automatic Fallback
33,600 bps
Scanning Width
Printing Width
Gray Scale
11.3 in. (288 mm) (A3)
11.5 in. (291 mm) (A3)
Levels: 64 (B&W) / 256 (Color)
Standard
Resolution
203 98 dpi (Black)
203 196 dpi (Color)
Fine
203 196 dpi (Black/Color)
Superfine
203 392 dpi (Black)
Photo
203 196 dpi (Black)
16 (8 2)
One Touch Dial
Speed Dial
100 stations 2 numbers
Up to 6
Groups
Broadcasting
Automatic Redial
Memory Transmission
266 (200 Speed Dial/16 One Touch Dial/ 50 Manual Dial)
1 time after 5 minutes
Out of Paper Reception
1
“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
D
135
Specifications
PhotoCapture Center™
D
Compatible Media 1
Memory Stick™ (16 MB - 128 MB)
Memory Stick PRO™ (256 MB - 32 GB)
(Not available for music data with MagicGate™)
Memory Stick Duo™ (16 MB - 128 MB)
Memory Stick PRO Duo™ (256 MB - 32 GB)
Memory Stick Micro™ (M2™) with Adapter
MultiMedia Card (32 MB - 2 GB)
MultiMedia Card plus (128 MB - 4 GB)
MultiMedia Card mobile with Adapter (64 MB - 1 GB)
SD (16 MB to 2 GB)
miniSD with Adapter
microSD with Adapter
SDHC (4 GB to 32 GB)
miniSDHC with Adapter
microSDHC with Adapter
USB Flash memory drive 2
Resolution
Up to 1200 2400 dpi
File Extension
(Media Format)
DPOF (ver. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1)
Scan to Media: JPEG, PDF (Color)
(Image Format)
TIFF, PDF (Black & White)
True2Life™
Color Enhancement
Photo Enhance
Auto Correct, Enhance Skin-Tone, Enhance Scenery,
Trimming, Slide Show, Remove Red-Eye, Night Scene, Fill
Light, Whiteboard, Monochrome and Sepia
Number of Files
Up to 999 files
(The folder inside memory cards or USB Flash memory drive is
also counted.)
Folder
File must be stored in the 4th folder level of the memory card or
USB Flash memory drive.
Borderless
1
2
Memory cards, adapters and USB Flash memory drive are not included.
USB 2.0 Standard
USB Mass Storage standard from 16 MB to 32 GB
Support format: FAT12/FAT16/FAT32
D
3
4
5
Progressive JPEG format is not supported.
Motion JPEG only
137
Specifications
Scanner
D
Color/Black
Yes/Yes
Yes (Windows® 2000 Professional/Windows® XP/
Windows® XP Professional x64 Edition/Windows Vista®/
Windows® 7)
TWAIN Compliant
Mac OS X 10.4.11, 10.5.x, 10.6.x 1
Yes (Mac OS X 10.6.x)
WIA Compliant
ICA Compliant
Color Depth
48 bit color Processing (Input)
24 bit color Processing (Output)
(Actual Input: 30 bit color/Actual Output: 24 bit color)
Up to 2400 2400 dpi (optical) (Scanner Glass)
Up to 2400 1200 dpi (optical) (ADF)
Up to 11.46 in. (291 mm)
Resolution
Scanning Width
Scanning Length
Gray Scale
Up to 16.77 in. (426 mm)
256 levels
1
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
3
Maximum 1200 1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista® and Windows® 7
(resolution up to 19200 19200 dpi can be selected by using the Brother scanner utility).
D
139
Printer
D
Resolution
Up to 1200 6000 dpi
Printing Width
Borderless
Letter, A4, Ledger, A3, A6, Photo 4" 6",
Index Card 5" 8"
Duplex
Paper Type:
Plain paper
Paper Size:
Print Speed 5
1
When the Borderless feature is set to On.
2
When printing on Ledger size paper.
3
4
5
Minimum top and bottom margins of 0.86 in. (22 mm)
140
Specifications
Interfaces
D
USB 1 2
Use a USB 2.0 interface cable that is no longer than 6 feet (2 m).
Use an Ethernet UTP cable category 5 or greater.
IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode)
LAN 3
Wireless LAN
1
Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
3
Third party USB ports are not supported.
D
141
Computer requirements
D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Hard Disk Space to install
Supported
PC Software
Functions
Processor
Minimum
Speed
Computer Platform &
Operating System Version
PC
Interface
Minimum Recommended
For
For
RAM
RAM
Drivers
Applications
Windows® 2000
Printing,
USB,
10/100
Base-TX
(Ethernet),
Wireless
802.11b/g/n
64 MB 256 MB 150 MB 500 MB
128 MB 150 MB 500 MB
®
®
®
Windows
Intel Pentium II
Professional 6
Operating
PC Fax
,
or equivalent
®
Scanning,
Removable
Windows XP Home
System
Windows® XP
Professional 2 5
Disk
®
®
Windows XP
64-bit (Intel 64 or
AMD64) supported CPU
256 MB 512 MB 150 MB 500 MB
Professional x64 Edition
®
®
Windows Vista
Intel Pentium 4 512 MB 1 GB 500 MB 1.2 GB
or equivalent
1 GB
1 GB 650 MB 1.2 GB
64-bit(Intel® 64
or AMD64)
supported CPU
(32 bit) (32 bit)
2 GB 2 GB
(64 bit) (64 bit)
®
®
®
Windows Server 2003 Printing 10/100
Intel Pentium III 256 MB 512 MB 50 MB
or equivalent
N/A
(print only via network)
Base-TX
®
64-bit(Intel® 64
or AMD64)
supported CPU
(Ethernet),
Wireless
802.11b/g/n
Windows Server 2003
x64 Edition (print only
via network)
®
®
®
Windows Server 2003
Intel Pentium III
or equivalent
R2 (print only via network)
®
Windows Server 2003
64-bit(Intel® 64 512 MB 1 GB
or AMD64)
supported CPU
R2 x64 Edition (print
only via network)
®
®
®
Windows Server 2008
Intel Pentium 4 or
equivalent 64-bit
2 GB
(print only via network)
®
(Intel 64 or AMD64)
supported CPU
®
®
Windows Server 2008
64-bit (Intel 64 or
R2 (print only via network)
AMD64) supported CPU
®
Macintosh Mac OS X
Operating 10.4.11, 10.5.x
System
Printing,
USB
,
PowerPC G4/G5 512 MB 1 GB
80 MB 400 MB
Intel® Core™
Processor
PC Fax
10/100
Base-TX
(Ethernet),
Send
,
Scanning,
Intel® Core™
Processor
Mac OS X 10.6.x
1 GB
2 GB
Removable Wireless
Disk
802.11b/g/n
Conditions:
1
Microsoft® Internet Explorer® 5.5 or greater.
For WIA, 1200 1200 resolution. Brother Scanner
Utility enables to enhance up to 19200 19200 dpi.
Third party USB ports are not supported.
For the latest driver updates, visit us at
2
(in USA)
3
4
5
(in Canada)
PC Fax supports black and white only.
All trademarks, brand and product names are the
property of their respective companies.
PaperPort™12SE supports Windows® XP (SP3 or higher),
Windows Vista® (SP2 or higher) and Windows® 7.
PaperPort™11SE supports Microsoft® SP4 or higher
for Windows® 2000 (Available from the internet).
Removable disk is a function of PhotoCapture Center™.
6
7
142
Specifications
Consumable items
D
Ink
The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
Starter ink cartridges are in the box. The first time you install the ink
cartridges the machine will use extra ink to fill the ink delivery tubes.
This is a one-time process that enables high quality printing.
Afterward, replacement ink cartridges will print the specified
number of pages. Starter cartridge yield is approx. 65% of the yield
of the LC75 replacement cartridges.
Replacement
Consumables
<Super High Yield Black> LC79BK
<Super High Yield Yellow> LC79Y
<Super High Yield Cyan> LC79C
<Super High Yield Magenta> LC79M
Black - Approximately 2,400 pages 1
Yellow, Cyan and Magenta - Approximately 1,200 pages 1
<High Yield Black> LC75BK
<High Yield Yellow> LC75Y
<High Yield Cyan> LC75C
<High Yield Magenta> LC75M
Black, Yellow, Cyan and Magenta - Approximately 600 pages 1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711
For more information about the replacement consumables, visit us
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.
D
143
Network (LAN)
D
Note
For details about the full Network specifications, see the Network User’s Guide.
LAN
You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax Send, PC Fax Receive (Windows® only),
software.
Wireless Network
Security
SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES),
WPA2-PSK (AES)
Setup Support Utility
AOSS™
WPS
Yes
Yes
1
2
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
144
Index
E
E
A
D
ADF (automatic document feeder) ...........30
Apple Macintosh
See Software User's Guide.
Automatic
Data Ident-A-Call ..................................... 43
Dialing
Distinctive Ring ........................................ 44
Document
B
Brother
E
accessories and supplies ........................ ii
CreativeCenter ........................................4
Error messages on LCD .......................... 73
Comm. Error ......................................... 74
Unable to Scan ..................................... 79
C
Cleaning
Connecting
external TAD
ControlCenter
See Software User's Guide.
Copy
Cordless telephone (non-Brother) ............49
Custom telephone features on a single
145
F
I
Fax codes
Ident-A-Call ............................................. 43
Ident-A-Ring ............................................ 43
Ink cartridges
ink dot counter ...................................... 67
Fax, from PC
See Software User's Guide.
Fax, stand-alone
J
F/T Ring Time, setting ........................40
from extension telephone ...................49
Ring Delay, setting .............................40
telephone line interference / VoIP ....100
change scanner glass size .................35
difficulties ...........................................96
telephone line interference / VoIP ....100
Fax/Tel mode
Jacks
EXT
Jams
L
M
Macintosh
See Software User's Guide.
Maintenance, routine
Manual
Mode, entering
PhotoCapture ......................................... 8
answering at extension telephones .......49
G
H
Help
N
Network
Printing
See Network User's Guide.
Scanning
See Software User's Guide.
146
O
Q
One touch
Group dial
One Touch Dial
E
Speed Dial
P
size of document ...................................30
PaperPort™12SE with OCR
See Software User's Guide. See also Help
in the PaperPort™12SE application.
Personalized Ring ....................................44
PhotoCapture Center™
R
Receive Mode
Redial/Pause ........................................... 52
Remote Setup
from PC
See Software User's Guide.
See Software User's Guide.
Memory Stick PRO™ ............................59
MultiMedia Card ....................................59
Print settings
Resolution
Scan to Media
specifications ......................................137
Presto! PageManager
S
Scanning
See Software User's Guide.
Serial Number
See Software User's Guide. See also Help
in the Presto! PageManager application.
Print
difficulties ..............................................90
specifications ......................................140
Printing
how to find ...............See inside front cover
SimpleBiz Fax & Alternative Number
Speed Dial
See Software User's Guide.
Programming your machine ...................102
147
T
TAD (telephone answering device),
Telephone line
connections ...........................................47
difficulties ..............................................93
Transferring your faxes or
Troubleshooting .......................................90
error messages on LCD ........................73
if you are having difficulty
printing received faxes .......................93
receiving faxes ...................................94
maintenance messages on LCD ...........73
V
W
Warranties
Notice-Disclaimer ................................... iv
Windows®
See Software User's Guide.
Wireless Network
See Quick Setup Guide and Network
User's Guide.
148
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
This machine is approved for use in the country of purchase only. Local Brother companies or their
dealers will only support machines purchased in their own countries.
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