Brother Printer DCP J140W User Manual

Basic User’s Guide  
DCP-J140W  
Version 0  
USA/CAN  
Brother numbers  
Important  
For technical help, you must call the country where you bought the machine. Calls must be  
made from within that country.  
Register your product  
By registering your product with Brother International Corporation, you will be recorded as the  
original owner of the product. Your registration with Brother:  
may serve as confirmation of the purchase date of your product should you lose your receipt;  
may support an insurance claim by you in the event of product loss covered by insurance; and,  
will help us notify you of enhancements to your product and special offers.  
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your  
convenience and most efficient way to register your new product, register on-line at  
FAQs (frequently asked questions)  
The Brother Solutions Center is our one-stop resource for all your Digital Copier/Printer needs.  
You can download the latest software documents and utilities, read FAQs and troubleshooting  
tips, and learn how to get the most from your Brother product.  
Note  
• You can check here for Brother driver updates.  
• To keep your machine performance up to date, check here for the latest firmware upgrade.  
For Customer Service  
In USA:  
1-877-BROTHER (1-877-276-8437)  
1-901-379-1215 (fax)  
In Canada:  
1-877-BROTHER  
(514) 685-4898 (fax)  
Service Center Locator (USA only)  
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).  
Service Center Locations (Canada only)  
For the location of a Brother authorized service center, call 1-877-BROTHER.  
i
       
Ordering accessories and supplies  
For best quality results use only genuine Brother accessories, which are available at most Brother  
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,  
or American Express credit card, you can order accessories directly from Brother. (You can visit  
us online for a complete selection of the Brother accessories and supplies that are available for  
purchase.)  
Note  
In Canada only Visa and MasterCard are accepted.  
In USA:  
1-877-552-MALL (1-877-552-6255)  
1-800-947-1445 (fax)  
In Canada:  
1-877-BROTHER  
Description  
Item  
LC61BK (Prints approx. 450 pages) 1  
LC61Y (Prints approx. 325 pages) 1  
LC61C (Prints approx. 325 pages) 1  
LC61M (Prints approx. 325 pages) 1  
Ink Cartridge Standard <black>  
Ink Cartridge <yellow>  
Ink Cartridge <cyan> (blue)  
Ink Cartridge <magenta> (red)  
Premium Plus Glossy Photo Paper  
(Letter size / 20 sheets)  
BP71GLTR  
BP71GP  
(4" 6" size / 20 sheets)  
Premium Glossy Photo Paper  
(Letter size / 20 sheets)  
BP61GLL (USA only)  
BP61GLP (USA only)  
(4" 6" size / 20 sheets)  
Multipurpose Paper - Plain Paper  
(Letter size / 500 sheets)  
Basic User's Guide  
BP60MPLTR (USA only)  
LEG182001 (English for USA and Canada)  
LZ4175001 (DCP-J140W)  
CD ROM for Windows® & Mac  
1
For more information about the replacement consumables, visit us at http://www.brother.com/pageyield  
ii  
   
Notice - Disclaimer of Warranties  
(USA and Canada)  
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS  
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,  
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S  
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS  
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF  
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE  
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS  
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY  
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION  
MAY NOT APPLY TO YOU.  
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY  
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR  
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS  
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE  
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF  
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN  
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR  
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY  
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL  
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE  
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT  
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.  
Compilation and Publication Notice  
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,  
covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to change without  
notice.  
Brother reserves the right to make changes without notice in the specifications and materials  
contained herein and shall not be responsible for any damages (including consequential) caused  
by reliance on the materials presented, including but not limited to typographical and other errors  
relating to the publication.  
iii  
 
User’s Guides and where do I find them?  
Which Guide?  
What's in it?  
Where is it?  
Read this Guide first. Please read the Safety  
Instructions before you set up your machine.  
See this Guide for trademarks and legal  
limitations.  
Printed / In the box  
Product Safety Guide  
Follow the instructions for setting up your  
machine and installing the drivers and software  
for the operating system and connection type  
you are using.  
Printed / In the box  
Quick Setup Guide  
Learn the basic Copy and Scan operations and Printed / In the box  
how to replace consumables. See  
troubleshooting tips.  
Basic User’s Guide  
Advanced User’s Guide  
Software User’s Guide  
Network Glossary  
Learn more advanced operations: Copy,  
printing reports and performing routine  
maintenance.  
PDF file / CD-ROM  
Follow these instructions for Printing, Scanning, PDF file / CD-ROM  
Network Scanning, Web Services (Scan), and  
using the Brother ControlCenter utility.  
This Guide provides basic information about  
advanced network features of Brother  
machines along with explanations about  
general networking and common terms.  
PDF file / CD-ROM  
This Guide provides useful information about  
wireless network settings and security settings  
using the Brother machine. You can also find  
supported protocol information for your  
PDF file / CD-ROM  
Network User’s Guide  
machine and detailed troubleshooting tips.  
This Guide provides useful information about  
PDF file / Brother  
Mobile Print/Scan Guide for  
Brother iPrint&Scan  
printing JPEG and PDF 2 files from your mobile Solutions Center 1  
device and scanning from your Brother machine  
to your mobile device when connected to a  
Wi-Fi network.  
1
2
PDF printing is not supported on Windows® Phone.  
iv  
   
Table of Contents  
(Basic User’s Guide)  
Accessing the Advanced User’s Guide, Software User’s Guide,  
Network User’s Guide, and Network Glossary ...................................................2  
Accessing Brother Support (Windows®)................................................................4  
v
vi  
Table of Contents  
(Advanced User’s Guide)  
The Advanced User’s Guide explains the following features and operations.  
You can view the Advanced User’s Guide on the CD-ROM.  
1 General setup  
Memory storage  
Sleep Mode  
LCD display  
2 Printing reports  
Reports  
3 Making copies  
Copy settings  
Copy Options  
A Routine maintenance  
Cleaning and checking the machine  
Packing and shipping the machine  
B Glossary  
C Index  
vii  
viii  
General information  
1
1
1
Using the  
documentation  
WARNING  
WARNING indicates a potentially  
1
hazardous situation which, if not avoided,  
could result in death or serious injuries.  
Thank you for buying a Brother machine!  
Reading the documentation will help you  
make the most of your machine.  
CAUTION  
CAUTION indicates a potentially hazardous  
situation which, if not avoided, may result in  
minor or moderate injuries.  
Symbols and conventions  
used in the documentation  
1
Important  
The following symbols and conventions are  
used throughout the documentation.  
Important indicates a potentially hazardous  
situation which, if not avoided, may result in  
damage to property or loss of product  
functionality.  
Bold  
Bold typefaceidentifies specific  
keys on the machine’s control  
panel or on the computer  
screen.  
Notes tell you how you should  
respond to a situation that may arise  
or give tips about how the operation  
works with other features.  
Italics  
Italicized typeface emphasizes  
an important point or refers you  
to a related topic.  
Electrical Hazard icons alert you to  
possible electrical shocks.  
Courier Text in the Courier New font  
New  
identifies messages on the  
LCD of the machine.  
1
     
Chapter 1  
c If the language screen appears, click  
your language. The CD-ROM Top Menu  
will appear.  
Accessing the  
Advanced User’s  
Guide, Software User’s  
Guide, Network User’s  
Guide, and Network  
Glossary  
1
This Basic User’s Guide does not contain all  
the information about the machine, such as  
how to use the advanced Copy, Printer,  
Scanner and Network features. When you  
are ready to learn detailed information about  
these operations, you can read the  
Advanced User’s Guide,  
d Click Documentation.  
Software User’s Guide,  
Network User’s Guide and  
Network Glossary that are on the CD-ROM.  
e Click PDF documents. If the country  
screen appears, choose your country.  
After the list of User’s Guides appears,  
choose the guide you want to read.  
Viewing Documentation  
1
Viewing Documentation  
(Macintosh)  
1
Viewing Documentation  
(Windows®)  
a Turn on your Macintosh. Insert the  
1
Brother CD-ROM into your CD-ROM  
To view the documentation, from the Start  
menu, select Brother, DCP-XXXX (where  
XXXX is your model name) from the  
programs group, and then choose  
User’s Guides.  
drive. The following window will appear.  
If you have not installed the software, you can  
find the documentation on the CD-ROM by  
following the instructions below:  
a Turn on your PC. Insert the Brother  
CD-ROM into your CD-ROM drive.  
Note  
If the Brother screen does not appear  
automatically, go to  
My Computer (Computer), double-click  
the CD-ROM icon, and then double-click  
start.exe.  
b Double-click the Documentation icon.  
If the model name screen appears,  
choose your model name and click next.  
c If the language screen appears, double-  
click your language folder.  
b If the model name screen appears, click  
your model name.  
2
   
General information  
d Double-click top.pdf.  
If the country screen appears, choose  
your country.  
How to find Network setup  
instructions  
1
1
Your machine can be connected to a wireless  
network.  
e After the list of User’s Guides appears,  
choose the guide you want to read.  
Basic setup instructions  
(uuQuick Setup Guide)  
How to find Scanning instructions  
1
The wireless access point or router  
supports Wi-Fi Protected Setup or  
AOSS™  
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
(uuQuick Setup Guide)  
Software User’s Guide  
Scanning  
More information about network setup  
(uuNetwork User’s Guide)  
ControlCenter  
Network Scanning  
Nuance™ PaperPort™ 12SE  
How-to-Guides (Windows®)  
The complete Nuance™ PaperPort™  
12SE How-to-Guides can be viewed from  
the Help section in the PaperPort™ 12SE  
application.  
Presto! PageManager User’s Guide  
(Macintosh)  
Note  
Presto! PageManager is available as a  
download from  
The complete Presto! PageManager  
User’s Guide can be viewed from the Help  
selection in the Presto! PageManager  
application.  
3
Chapter 1  
To access the Brother CreativeCenter  
for FREE photo projects and printable  
downloads, click  
Accessing Brother  
Support (Windows®)  
1
Brother CreativeCenter.  
You can find all the contacts you will need,  
such as Web support (Brother Solutions  
Center), Customer Service and Brother  
Authorized Service Centers in Brother  
numbers uu page i and on the CD-ROM.  
To return to the Top Menu, click Back or  
if you are finished, click Exit.  
Click Brother Support on the Top Menu.  
The following screen will appear:  
To access our Web site  
Brother Home Page.  
To view all Brother Numbers, including  
Customer Service numbers for the USA  
and Canada, click Support Information.  
To access the USA Brother online  
shopping mall  
additional product and services  
information, click Brother Mall.com.  
To access Canada’s Brother online  
shopping mall (http://www.brother.ca/) for  
additional product and services  
information, click Shop Online (Canada).  
For the latest news and product support  
information  
Brother Solutions Center.  
To visit our Web site for genuine Brother  
Supplies  
click Supplies Information.  
4
 
General information  
Accessing Brother  
Support (Macintosh)  
1
1
You can find all the contacts you will need,  
such as Web support (Brother Solutions  
Center) on the CD-ROM.  
Double-click the Brother Support icon.  
The following screen will appear:  
To download and install Presto!  
PageManager, click  
Presto! PageManager.  
To register your machine from the Brother  
Product Registration Page  
click On-Line Registration.  
For the latest news and product support  
information  
Brother Solutions Center.  
To visit our Web site for genuine Brother  
Supplies  
Supplies Information.  
5
 
Chapter 1  
Control panel overview  
1
8
7
6
5
100% Normal 01  
1
2
3
4
1
Copy keys:  
4
Start keys:  
You can temporarily change the copy settings  
when in copy mode.  
Black Start  
Lets you start making copies in black &  
white. Also lets you start a scanning  
operation (in color or black & white,  
depending on the scan setting in the  
ControlCenter software).  
Enlarge/Reduce  
Lets you enlarge or reduce copies  
depending on the ratio you select.  
Copy Quality  
Use this key to temporarily change the  
quality of your copies.  
Color Start  
Number of Copies  
Lets you start making copies in full color.  
Also lets you start a scanning operation (in  
color or black & white, depending on the  
Use this key to make multiple copies.  
Copy Options  
scan setting in the ControlCenter software).  
You can quickly and easily select  
temporary settings for copying.  
5
On/Off  
2
Menu keys:  
You can turn the machine on and off.  
Menu  
If you turn the machine off, it will still  
Lets you access the main menu.  
+a or -b  
periodically clean the print head to maintain  
print quality. To prolong print head life, provide  
the best ink cartridge economy, and maintain  
print quality, you should keep your machine  
connected to the power at all times.  
Press to scroll through the menus and  
options.  
OK  
Lets you select a setting.  
6
Stop/Exit  
3
6
SCAN  
Stops an operation or exits from a menu.  
Lets you access Scan mode.  
   
General information  
7
8
Warning LED  
Blinks in orange when the LCD displays an  
error or an important status message.  
1
LCD (Liquid Crystal Display)  
Displays messages on the screen to help you  
set up and use your machine.  
Warning LED indications  
1
The Warning LED (Light Emitting Diode) is a  
light that shows the DCP status. The LCD  
shows the current machine status when the  
machine is idle.  
100% Normal 01  
LED  
DCP  
Description  
status  
Ready  
The DCP is ready for  
use.  
Off  
Cover  
Open  
The cover is open.  
Close the cover. (See  
Error and Maintenance  
messages  
Orange  
Cannot  
Print  
Replace the ink  
cartridge with a new  
Paper Error Put paper in the tray or  
clear the paper jam.  
Check the LCD  
message. (See  
Other  
Messages  
Check the LCD  
message. (See Error  
and Maintenance  
messages  
7
 
Loading paper  
2
2
b Lift the output paper tray cover (1).  
Loading paper and  
other print media  
2
Load only one size of paper and one type of  
paper in the paper tray at any one time.  
1
a Pull the paper tray completely out of the  
machine.  
c With both hands, gently press and slide  
the paper side guides (1) and then the  
paper length guide (2) to fit the paper  
size.  
Note  
If the paper support flap (1) is open, close  
it, and then close the paper support (2).  
Make sure that the triangular marks (3)  
on the paper side guides (1) and paper  
length guide (2) line up with the marks  
for the paper size you are using.  
1
2
3
2
3
8
   
Loading paper  
e Gently put the paper into the paper tray  
print side down and top edge in first.  
Check that the paper is flat in the tray.  
Note  
When using Legal size paper, press and  
hold the universal guide release button (1)  
as you slide out the front of the paper tray.  
2
1
Important  
Be careful not to push the paper in too far;  
it may lift at the back of the tray and cause  
paper feed problems.  
d Fan the stack of paper well to avoid  
paper jams and misfeeds.  
Note  
If you want to add paper before the tray is  
empty, remove the paper from the tray  
and combine it with the paper you are  
adding. Always fan the stack of paper well  
before loading it in the tray. If you add  
paper without fanning the stack the  
machine may feed multiple pages.  
Note  
Always make sure that the paper is not  
curled or wrinkled.  
9
 
Chapter 2  
f Gently adjust the paper side guides (1)  
to fit the paper using both hands.  
Make sure the paper side guides touch  
the sides of the paper.  
i While holding the paper tray in place,  
pull out the paper support (1) until it  
clicks, and then unfold the paper  
support flap (2).  
1
1
Important  
DO NOT use the paper support flap for  
Legal size paper.  
g Close the output paper tray cover.  
h Slowly push the paper tray completely  
into the machine.  
10  
 
Loading paper  
Loading envelopes and postcards  
2
Loading envelopes and  
postcards  
2
a Before loading, press the corners and  
sides of the envelopes or postcards to  
make them as flat as possible.  
About envelopes  
2
2
Important  
Use envelopes that weigh from 20 to 25 lb  
(80 to 95 g/m2).  
If envelopes or postcards are “double-  
feeding,” put one envelope or postcard in  
the paper tray at a time.  
Some envelopes need margin settings to  
be set in the application. Make sure you  
do a test print first before printing many  
envelopes.  
Important  
DO NOT use the following types of  
envelopes, as they will not feed correctly:  
• That are of a baggy construction.  
• That have windows.  
• That are embossed (have raised  
writing on them).  
• That have clasps or staples.  
• That are pre-printed on the inside.  
Glue  
Double flaps  
Occasionally you may experience paper  
feed problems caused by the thickness,  
size and flap shape of the envelopes you  
are using.  
11  
 
Chapter 2  
b Put envelopes or postcards in the paper  
tray with the address side down and the  
leading edge in first as shown in the  
illustration. Using both hands, gently  
press and slide the paper side  
c Select Reverse Print (Windows®) or  
Reverse Page Orientation  
(Macintosh) in the printer driver’s dialog  
box and then adjust the size and margin  
in your application.  
guides (1) and paper length guide (2) to  
fit the size of the envelopes or  
postcards.  
uuSoftware User’s Guide: Printing  
(Windows®)  
uuSoftware User’s Guide: Printing  
(Macintosh)  
1
Removing small printouts  
from the machine  
2
When the machine ejects small paper onto  
the output paper tray cover you may not be  
able to reach it. Make sure printing has  
finished, and then pull the tray completely out  
of the machine.  
2
If you have problems printing on  
envelopes with the flap on the short edge,  
try the following:  
2
a Open the envelope flap.  
b Put the envelope into the paper tray with  
the address side down and the flap  
positioned as shown in the illustration.  
12  
 
Loading paper  
Unprintable area  
2
The printable area depends on the settings in the application you are using. The figures below  
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the  
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.  
uuSoftware User’s Guide: Printing (Windows®)  
uuSoftware User’s Guide: Printing (Macintosh)  
2
Cut Sheet Paper  
Envelopes  
1
1
2
4
2
4
3
3
Top (1)  
Left (2)  
Bottom (3)  
Right (4)  
Cut Sheet  
Envelopes  
0.12 in. (3 mm)  
0.47 in. (12 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.95 in. (24 mm)  
Note  
The Borderless print feature is not available for envelopes.  
13  
 
Chapter 2  
Paper Size  
2
Paper settings  
2
You can use the following sizes of paper for  
copies: Letter, Legal, A4, A5, Executive and  
4" 6" (10 15 cm). When you change the  
size of paper you load in the machine, you will  
need to change the paper size setting at the  
same time.  
Paper Type  
2
To get the best print quality, set the machine  
for the type of paper you are using.  
a Press Menu.  
a Press Menu.  
b Press a or b to choose 2.Copy.  
Press OK.  
b Press a or b to choose 2.Copy.  
Press OK.  
c Press a or b to choose 1.Paper Type.  
Press OK.  
c Press a or b to choose 2.Paper Size.  
Press OK.  
d Press a or b to choose Plain Paper,  
Inkjet Paper, Brother BP71,  
Brother BP61, Other Glossyor  
Transparency.  
d Press a or b to choose the paper size  
you are using, Letter, Legal, A4, A5,  
Executiveor 4"x6".  
Press OK.  
Press OK.  
e Press Stop/Exit.  
e Press Stop/Exit.  
Note  
The machine ejects paper with the printed  
surfaces face up onto the paper tray at the  
front of the machine. When you use  
transparencies or glossy paper, remove  
each sheet at once to prevent smudging  
or paper jams.  
14  
       
Loading paper  
Recommended print media  
2
Acceptable paper and  
other print media  
2
To get the best print quality, we suggest using  
Brother paper. (See the table below.)  
The print quality can be affected by the type  
of paper you use in the machine.  
We recommend using “3M Transparency  
Film” when you print on transparencies.  
2
To get the best print quality for the settings  
you have chosen, always set the Paper Type  
to match the type of paper you load.  
Brother paper  
Paper Type  
Item  
You can use plain paper, inkjet paper (coated  
paper), glossy paper, transparencies and  
envelopes.  
Premium Plus Glossy  
Photo  
Letter  
BP71GLTR  
BP71GP  
We recommend testing various paper types  
before buying large quantities.  
4" 6"  
Premium Glossy Photo  
Letter  
For best results, use Brother paper.  
BP61GLL (USA only)  
BP61GLP (USA only)  
When you print on inkjet paper (coated  
paper), transparencies and glossy paper,  
be sure to choose the proper print media  
in the “Basic” tab of the printer driver or in  
the Paper Type setting of the machine’s  
menu. (See Paper Type uu page 14.)  
4" 6"  
When you print on Brother Photo paper,  
load one extra sheet of the same photo  
paper in the paper tray. An extra sheet has  
been included in the paper package for  
this purpose.  
When you print on transparencies, load  
one extra sheet in the paper tray.  
When using transparencies or photo  
paper, remove each sheet at once to  
prevent smudging or paper jams.  
Avoid touching the printed surface of the  
paper immediately after printing; the  
surface may not be completely dry and  
may stain your fingers.  
15  
   
Chapter 2  
Paper capacity of the output paper  
tray cover  
Handling and using print  
media  
2
2
Up to 50 sheets of Letter, Legal or A4 20 lb  
(80 g/m2) paper.  
Store paper in its original packaging and  
keep it sealed. Keep the paper flat and  
away from moisture, direct sunlight and  
heat.  
Transparencies and photo paper must be  
picked up from the output paper tray cover  
one page at a time to avoid smudging.  
Avoid touching the shiny (coated) side of  
photo paper. Load photo paper with the  
shiny side facing down.  
Avoid touching either side of  
transparencies because they absorb  
water and perspiration easily, and this  
may cause decreased output quality.  
Transparencies designed for laser  
printers/copiers may stain your next  
document. Use only transparencies  
recommended for inkjet printing.  
You can only print on both sides of the  
paper with PC printing.  
uuSoftware User’s Guide: Printing  
(Windows®).  
uuSoftware User’s Guide: Printing  
(Macintosh)  
Important  
DO NOT use the following kinds of paper:  
• Damaged, curled, wrinkled, or  
irregularly shaped  
1
1
1
0.08 in. (2 mm) or greater curl may  
cause jams to occur.  
• Extremely shiny or highly textured  
• Paper that cannot be arranged  
uniformly when stacked  
• Paper made with a short grain  
16  
 
Loading paper  
Choosing the right print media  
2
Paper type and size for each operation  
2
2
Paper Type  
Paper Size  
Usage  
Copy  
Yes  
Yes  
Yes  
Yes  
Printer  
Yes  
Cut-Sheet  
Letter  
A4  
8 1/2 11 in. (215.9 279.4 mm)  
8.3 11.7 in. (210 297 mm)  
8 1/2 14 in. (215.9 355.6 mm)  
7 1/4 10 1/2 in. (184 267 mm)  
7.2 10.1 in. (182 257 mm)  
Yes  
Legal  
Yes  
Executive  
JIS B5  
Yes  
User  
Defined  
A5  
5.8 8.3 in. (148 210 mm)  
4.1 5.8 in. (105 148 mm)  
4 6 in. (10 15 cm)  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
A6  
Cards  
Photo  
Yes  
Photo 2L  
Index Card  
Postcard 1  
5 7 in. (13 18 cm)  
5 8 in. (127 203 mm)  
3.9 5.8 in. (100 148 mm)  
User  
Defined  
Postcard 2  
(Double)  
5.8 7.9 in. (148 200 mm)  
User  
Defined  
Envelopes  
C5 Envelope  
DL Envelope  
COM-10  
6.4 9 in. (162 229 mm)  
Yes  
Yes  
Yes  
Yes  
4.3 8.7 in. (110 220 mm)  
4 1/8 9 1/2 in. (105 241 mm)  
3 7/8 7 1/2 in. (98 191 mm)  
4.1 9.3 in. (105 235 mm)  
Monarch  
Y4 Envelope  
User  
Defined  
Transparencies  
Letter  
A4  
8 1/2 11 in. (215.9 279.4 mm)  
8.3 11.7 in. (210 297 mm)  
8 1/2 14 in. (215.9 355.6 mm)  
5.8 8.3 in. (148 210 mm)  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Legal  
A5  
17  
       
Chapter 2  
Paper weight, thickness and capacity  
2
Paper Type  
Weight  
Thickness  
No. of  
sheets  
17 to 32 lb (64 to 120 g/m2)  
17 to 53 lb (64 to 200 g/m2)  
Up to 58 lb (Up to 220 g/m2)  
Up to 58 lb (Up to 220 g/m2)  
Up to 32 lb (Up to 120 g/m2)  
Up to 53 lb (Up to 200 g/m2)  
100 1  
20  
Cut Sheet Plain Paper  
Inkjet Paper  
3 to 6 mil (0.08 to 0.15 mm)  
3 to 10 mil (0.08 to 0.25 mm)  
Up to 10 mil (Up to 0.25 mm)  
Up to 10 mil (Up to 0.25 mm)  
Up to 6 mil (Up to 0.15 mm)  
Up to 10 mil (Up to 0.25 mm)  
Up to 20 mil (Up to 0.52 mm)  
20 2  
Glossy Paper  
20 2  
30  
Cards  
Photo 4" 6"  
Index Card  
Postcard  
30  
10  
10  
20 to 25 lb (80 to 95 g/m2)  
Envelopes  
Transparencies  
1
2
Up to 100 sheets of plain paper 20 lb (80 g/m2).  
BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines.  
18  
       
Loading documents  
3
3
How to load documents  
3
How to load  
documents  
a Lift the document cover.  
3
b Using the document guidelines on the  
left and top, place the document  
face down in the upper left corner of the  
scanner glass.  
You can make copies and scan from the  
scanner glass.  
3
Using the scanner glass  
3
You can use the scanner glass to copy or  
scan pages of a book or one page at a time.  
Document Sizes Supported  
3
Length:  
Width:  
Up to 11.7 in. (297 mm)  
Up to 8.5 in. (215.9 mm)  
Up to 4.4 lb (2 kg)  
Weight:  
c Close the document cover.  
Important  
If you are scanning a book or thick  
document, DO NOT slam the cover down  
or press on it.  
19  
     
Chapter 3  
Unscannable area  
3
The scannable area depends on the settings  
in the application you are using. The figures  
below show the unscannable areas.  
1
2
4
3
Usage Document Top (1)  
Size  
Left (2)  
Bottom (3) Right (4)  
Copy  
Scan  
All paper  
sizes  
0.12 in.  
(3 mm)  
0.12 in.  
(3 mm)  
20  
 
Making copies  
4
4
How to copy  
4
Copy settings  
4
The following steps show the basic copy  
operation.  
When you want to quickly change the copy  
settings temporarily for the next copy, use the  
Copy keys. You can use different  
combinations of settings.  
a Load your document face down on the  
scanner glass.  
4
b If you want more than one copy, press  
Number of Copies repeatedly until the  
number of copies you want appears (up  
to 99).  
The machine returns to its default settings  
1 minute after it finishes copying.  
Or press a or b to change the number of  
copies.  
Note  
You can save some of the copy settings  
you use most often by setting them as the  
default. You can find instructions on how  
to do this in the section for each feature.  
c Press Black Start or Color Start.  
Stop copying  
4
(Basic User’s Guide)  
To stop copying, press Stop/Exit.  
For details about changing the following copy  
settings uupage 22.  
Paper Type  
Paper Size  
(Advanced User’s Guide)  
For details about changing the following copy  
settings  
uuAdvanced User’s Guide: Making copies  
Enlarge/Reduce  
Quality  
Density  
Page Layout  
2in1(ID)  
21  
       
Chapter 4  
Paper Size  
4
Paper Options  
4
If you are copying on paper other than Letter  
size, you will need to change the Paper Size  
setting. You can copy only on Letter, Legal,  
A4, A5, Executive or Photo 4" 6"  
(10 15 cm) paper.  
Paper Type  
4
If you are copying on a special type of paper,  
set the machine for the type of paper you are  
using to get the best print quality.  
Press  
Letter  
Legal  
A4  
Press  
Plain Paper  
Inkjet Paper  
Brother BP71  
Brother BP61  
Other Glossy  
Transparency  
A5  
Executive  
4"x6"  
and then a or b to  
choose Paper Size  
and then a or b to  
choose Paper Type  
a Load your document.  
a Load your document.  
b Enter the number of copies you want.  
b Enter the number of copies you want.  
c Press Copy Options and a or b to  
choose Paper Size.  
Press OK.  
c Press Copy Options and a or b to  
choose Paper Type.  
Press OK.  
d Press a or b to choose the size of paper  
you are using.  
d Press a or b to choose the type of paper  
Press OK.  
you are using.  
Press OK.  
e Press Black Start or Color Start.  
e Press Black Start or Color Start.  
Note  
Note  
To change the default setting, see Paper  
To change the default setting, see Paper  
22  
       
How to print from a computer  
5
5
Printing a document  
5
The machine can receive and print data from  
your computer. To print from a computer, you  
must install the printer driver.  
uuSoftware User’s Guide: Printing  
(Windows®)  
uuSoftware User’s Guide: Printing  
(Macintosh)  
5
a Install the Brother printer driver from the  
CD-ROM. (uuQuick Setup Guide)  
b From your application, choose the Print  
command.  
c Choose the name of your machine in the  
Print dialog box and click Properties or  
Preferences, depending on the  
application you are using.  
d Choose the settings you want to change  
in the Properties dialog box.  
Commonly used settings include:  
Media Type  
Print Quality  
Paper Size  
Orientation  
Color/Grayscale  
Scaling  
e Click OK.  
f Click Print to begin printing.  
23  
   
How to scan to a computer  
6
6
Scanning a document  
6
Scanning using the  
SCAN key  
6
There are several ways to scan documents.  
You can use the SCAN key on the machine or  
the scanner drivers on your computer.  
For more information  
uuSoftware User’s Guide: Using the Scan  
key  
a To use the machine as a scanner, you  
must install a scanner driver. If the  
machine is on a Network, configure it  
with a TCP/IP address.  
a Press  
(SCAN).  
b Press a or b to choose the available  
scan modes as follows.  
Press OK.  
Install the scanner drivers from the  
CD-ROM. (uuQuick Setup Guide)  
Configure the machine with a TCP/IP  
address if network scanning does not  
work. (uuSoftware User’s Guide:  
Configuring Network Scanning for  
Scan to E-mail  
Scan to Image  
Scan to OCR1  
Scan to File  
Windows® and Configuring network  
scanning for Macintosh)  
Web Service2  
b Load your document. (See How to load  
(Web Services Scan)  
1
(Macintosh)  
c Do one of the following:  
This function is available after you download  
and install Presto! PageManager from  
To scan using the SCAN key on the  
machine, go to Scanning using the  
(Windows® only)  
2
(uuSoftware User’s Guide: Using Web  
Services for scanning on your network  
(Windows Vista® SP2 or later and  
Windows® 7))  
To scan using a scanner driver at  
your computer, go to Scanning using  
c (For network users)  
Press a or b to choose the computer you  
want to send the data to.  
Press OK.  
d Press Black Start or Color Start to  
begin scanning.  
24  
           
How to scan to a computer  
Scanning using a  
scanner driver  
Scanning using the  
ControlCenter  
6
6
uuSoftware User’s Guide: Scanning a  
document using the TWAIN driver  
(Windows®)  
uuSoftware User’s Guide: ControlCenter4  
(Windows®)  
uuSoftware User’s Guide: ControlCenter2  
uuSoftware User’s Guide: Scanning a  
(Macintosh)  
document using the WIA driver (Windows®)  
uuSoftware User’s Guide: Scanning a  
document using the TWAIN driver  
(Macintosh)  
uuSoftware User’s Guide: Scanning a  
document using the ICA driver (Mac OS X  
10.6.x, 10.7.x)  
6
Note  
The names of the buttons or menus  
shown on the screen may vary depending  
on the application you are using.  
a Start a scanning application and click  
the button to open the scan settings  
window.  
b Adjust the settings such as Resolution,  
Brightness and Scan Type in the  
Scanner Setup dialog box.  
c Click Start or Scan to begin scanning.  
25  
     
Routine maintenance  
A
A
Replacing the ink  
cartridges  
Important  
Brother strongly recommends that you do  
not refill the ink cartridges provided with  
your machine. We also strongly  
recommend that you continue to use only  
Genuine Brother Brand replacement ink  
cartridges. Use or attempted use of  
potentially incompatible ink and/or  
cartridges in the Brother machine may  
cause damage to the machine and/or may  
result in unsatisfactory print quality. Our  
warranty coverage does not apply to any  
problem that is caused by the use of  
unauthorized third-party ink and/or  
A
Your machine is equipped with an ink dot  
counter. The ink dot counter automatically  
monitors the level of ink in each of the  
four cartridges. When the machine detects an  
ink cartridge is running out of ink, the machine  
will display a message on the LCD.  
The LCD will show which ink cartridge is low  
or needs replacing. Be sure to follow the LCD  
prompts to replace the ink cartridges in the  
correct order.  
cartridges. To protect your investment and  
obtain premium performance from the  
Brother machine, we strongly recommend  
the use of Genuine Brother Supplies.  
Even though the machine tells you to replace  
an ink cartridge, there will be a small amount  
of ink left in the ink cartridge. It is necessary  
to keep some ink in the ink cartridge to  
prevent air from drying out and damaging the  
print head assembly.  
a Open the ink cartridge cover.  
If one or more of the ink cartridges have  
reached the end of their life, the LCD  
shows B&W Print Onlyor  
Cannot Print.  
CAUTION  
If ink gets in your eyes, wash it out with  
water at once and call a doctor if you are  
concerned.  
26  
   
Routine maintenance  
b Press the lock release lever as shown to  
release the cartridge for the color  
indicated on the LCD. Remove the  
cartridge from the machine.  
d Turn the green knob on the protective  
yellow cap clockwise until it clicks to  
release the vacuum seal, then remove  
the cap (1).  
1
A
e Each color has its own correct position.  
Insert the ink cartridge in the direction of  
the arrow on the label.  
c Open the new ink cartridge bag for the  
color indicated on the LCD, and then  
take out the ink cartridge.  
27  
f Gently push the ink cartridge in until it  
clicks, and then close the ink cartridge  
cover.  
Important  
• DO NOT take out ink cartridges if you do  
not need to replace them. If you do so, it  
may reduce the ink quantity and the  
machine will not know the quantity of ink  
left in the cartridge.  
• DO NOT touch the cartridge insertion  
slots. If you do so, the ink may stain your  
skin.  
• If ink gets on your skin or clothing  
immediately wash it off with soap or  
detergent.  
• If you mix the colors by installing an ink  
cartridge in the wrong position, clean the  
print head several times after correcting  
the cartridge installation.  
• Once you open an ink cartridge, install it in  
the machine and use it up within six  
months of installation. Use unopened ink  
cartridges by the expiration date written on  
the cartridge package.  
g The machine will automatically reset the  
ink dot counter.  
Note  
• DO NOT dismantle or tamper with the ink  
cartridge; this can cause the ink to leak out  
of the cartridge.  
• If you replaced an ink cartridge, for  
example Black, the LCD may ask you to  
verify that it was a brand new one  
(Did You Change Blck?). For each  
new cartridge you installed, press a (Yes)  
to reset the ink dot counter for that color. If  
the ink cartridge you installed is not a  
brand new one, be sure to press b (No).  
• If the LCD shows No Cartridgeor  
Cannot Detectafter you install the ink  
cartridges, check that the ink cartridges  
are installed properly.  
28  
 
Routine maintenance  
Cleaning the print head  
A
Cleaning and checking  
the machine  
A
To maintain good print quality, the machine  
will automatically clean the print head when  
needed. You can start the cleaning process  
manually if there is a print quality problem.  
Cleaning the scanner glass  
A
Clean the print head if you get a horizontal  
line in the text or graphics, or blank text on  
your printed pages. You can clean Black only,  
three colors at a time  
(Yellow/Cyan/Magenta), or all four colors at  
once.  
a Unplug the machine from the AC power  
outlet.  
b Lift the document cover (1). Clean the  
scanner glass (2) and the white  
plastic (3) with a soft lint-free cloth  
moistened with a non-flammable glass  
cleaner.  
Cleaning the print head consumes ink.  
Cleaning too often uses ink unnecessarily.  
Important  
1
DO NOT touch the print head. Touching  
the print head may cause permanent  
damage and may void the print head's  
warranty.  
A
3
a Press Menu.  
b Press a or b to choose 1.Ink.  
Press OK.  
c Press a or b to choose 2.Cleaning.  
Press OK.  
2
d Press a or b to choose Black, Coloror  
All.  
Note  
Press OK.  
In addition to cleaning the scanner glass  
with a non-flammable glass cleaner, run  
your finger tip over the glass to see if you  
can feel anything on it. If you feel dirt or  
debris, clean the glass again  
The machine cleans the print head.  
When cleaning is finished, the machine  
will go back to Ready mode  
automatically.  
concentrating on that area. You may need  
to repeat the cleaning process three or  
four times. To test, make a copy after each  
cleaning attempt.  
Note  
If you clean the print head at least five  
times and the print has not improved, try  
installing a new Genuine Brother Brand  
replacement ink cartridge for each  
problem color. Try cleaning the print head  
again up to five more times. If the print has  
not improved call Brother Customer  
Service. (See Brother numbers  
29  
     
i The LCD asks you if the print quality is  
Checking the print quality  
A
OK for black and three colors.  
If faded or streaked colors and text appear on  
your printouts, some of the print head nozzles  
may be clogged. You can check this by  
printing the Print Quality Check Sheet and  
looking at the nozzle check pattern.  
Black OK?  
a Yes b No  
Press a (Yes) or b (No).  
a Press Menu.  
j The LCD asks you if you want to start  
cleaning.  
b Press a or b to choose 1.Ink.  
Press OK.  
Start Cleaning?  
a Yes b No  
c Press a or b to choose 1.Test Print.  
Press OK.  
Press a (Yes).  
The machine starts cleaning the print  
head.  
d Press a or b to choose  
Print Quality.  
Press OK.  
k After cleaning is finished, press  
Color Start.  
e Press Color Start.  
The machine starts printing the Print  
Quality Check Sheet again. Repeat the  
procedure from step f.  
The machine begins printing the Print  
Quality Check Sheet.  
f Check the quality of the four color blocks  
l Press Stop/Exit.  
on the sheet.  
If you repeat this procedure at least five  
times and the print quality is still poor,  
replace the ink cartridge for the clogged  
color.  
After replacing the ink cartridge, check  
the print quality. If the problem still  
exists, repeat the cleaning and test print  
procedures at least five times for the  
new ink cartridge. If ink is still missing,  
call Brother Customer Service. (See  
g The LCD asks you if the quality of the  
four colors are OK.  
Is Quality OK?  
a Yes b No  
h Do one of the following:  
If all lines are clear and visible, press  
a to choose Yes, and go to step l.  
If you can see missing short lines as  
shown below, press b to choose No.  
Important  
DO NOT touch the print head. Touching  
the print head may cause permanent  
damage and may void the print head's  
warranty.  
OK  
Poor  
30  
     
Routine maintenance  
e Press Black Start or Color Start.  
The machine starts printing the  
Alignment Check Sheet.  
Note  
i
When a print head  
nozzle is clogged  
the printed  
sample looks like  
this.  
After the print  
head nozzle is  
cleaned, the  
horizontal lines  
are gone.  
Checking the print alignment  
A
f For the “A” pattern, press a or b to  
choose the number of the test print that  
has the least visible vertical stripes  
(1-9). Press OK.  
A
You may need to adjust the print alignment  
after transporting the machine if your printed  
text becomes blurred or images become  
faded.  
g For the “B” pattern, press a or b to  
choose the number of the test print that  
has the least visible vertical stripes  
(1-9). Press OK.  
a Press Menu.  
Press a or b to choose 1.Ink.  
b
Press OK.  
h For the “C” pattern, press a or b to  
choose the number of the test print that  
has the least visible vertical stripes  
(1-9). Press OK.  
c Press a or b to choose 1.Test Print.  
Press OK.  
d Press a or b to choose Alignment.  
Press OK.  
i For the “D” pattern, press a or b to  
choose the number of the test print that  
has the least visible vertical stripes  
(1-9). Press OK.  
j Press Stop/Exit.  
31  
 
Troubleshooting  
B
B
Error and Maintenance messages  
B
As with any sophisticated office product, errors may occur and consumable items may need to be  
replaced. If this happens, your machine identifies the error and shows an error message. The  
most common error and maintenance messages are shown below.  
You can correct most errors and clear routine maintenance messages by yourself. If you need  
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.  
Error Message  
Cause  
Action  
B&W Print Only  
Replace XX Ink  
One or more of the color ink cartridges Replace the ink cartridges. (See  
have reached the end of their life.  
You can use the machine in  
black & white mode for approximately  
four weeks depending on the number  
of pages you print.  
Note  
The machine will stop all print  
operations and you will not be able to  
use the machine until you change to a  
new ink cartridge in the following  
cases:  
While this message appears on the  
LCD, each operation works in the  
following way:  
Printing  
• If you unplug the machine or take  
out the ink cartridge.  
If you choose Grayscale in the  
Advanced tab of the printer driver  
you can use the machine as a  
black & white printer.  
• If the paper type is set to anything  
except Plain Paperor  
Inkjet Paper.  
Copying  
• (Windows®) If you check  
Slow Drying Paper in the Basic  
tab of the printer driver.  
If the paper type is set to  
Plain Paperor Inkjet Paper  
you can make copies in  
black & white.  
(Macintosh) If you check  
Slow Drying Paper in the  
Print Settings of the printer driver.  
Cannot Detect  
You installed a new ink cartridge too  
Take out the new ink cartridge and  
quickly and the machine did not detect re-install it slowly until it clicks. (See  
it.  
An ink cartridge is not installed  
properly.  
If you are not using Genuine Brother  
Innobella™ ink the machine may not  
detect the ink cartridge.  
Use a new Genuine Brother  
Innobella™ Ink Cartridge. If the error  
is not cleared, call Brother Customer  
Service.  
Cannot Print  
One or more of the ink cartridges have Replace the ink cartridges. (See  
reached the end of their life. The Replacing the ink cartridges  
machine will stop all print operations. uu page 26.)  
Replace XX Ink  
32  
           
Troubleshooting  
Error Message  
Cause  
Action  
Clean Unable XX  
Init Unable XX  
Print Unable XX  
Scan Unable XX  
The machine has a mechanical  
problem.  
Open the scanner cover and remove  
any foreign objects and paper scraps  
from inside the machine. If the error  
message continues, disconnect the  
machine from the power for several  
minutes and reconnect it.  
OR—  
A foreign object such as a paper clip or  
ripped paper is in the machine.  
Close Ink Cover  
Cover is Open  
Data Remaining  
The ink cartridge cover is not  
completely closed.  
Firmly close the ink cartridge cover  
until it clicks.  
The scanner cover is not completely  
closed.  
Lift the scanner cover and then close it  
again.  
Print data is left in the machine's  
memory.  
Press Stop/Exit. The machine will  
cancel the job and clear it from the  
memory. Try to print again.  
High Temperature  
The print head is too warm.  
Allow the machine to cool down.  
B
33  
           
Error Message  
Cause  
Action  
Ink Box Full  
The ink absorber box or flushing box is The ink absorber box or flushing box  
full. These components are periodic  
maintenance items that may require  
replacement after a period of time to  
ensure optimum performance from  
will need to be replaced. Contact  
Brother Customer Service or a Brother  
Authorized Service Center to have  
your machine serviced. (See Brother  
your Brother machine. Because these numbers uu page i.)  
components areperiodicmaintenance  
Other reasons for cleaning are:  
items, the replacement is not covered  
under the warranty. The need to  
replace these items and the time  
period before replacement is  
dependent on the number of purges  
and flushes required to clean the ink  
system. These boxes acquire  
amounts of ink during the different  
purging and flushing operations. The  
number of times a machine purges  
and flushes for cleaning varies  
depending on different situations. For  
example, frequently powering the  
machine on and off will cause  
1
The machine automatically cleans  
itself after clearing a printer jam.  
2
The machine automatically cleans  
itself after sitting idle for more than  
45 days (infrequent use).  
3
The machine automatically cleans  
itself after the ink cartridges have  
been replaced 12 times.  
numerous cleaning cycles since the  
machine automatically cleans upon  
power up. The use of non-Brother ink  
may cause frequent cleanings  
because non-Brother ink could cause  
poor print quality which is resolved by  
cleaning. The more cleaning the  
machine requires the faster these  
boxes will fill up.  
Note  
Repairs resulting from the use of  
non-Brother supplies may not be  
covered under the stated product  
warranty.  
InkBox NearFull  
Ink Low XXXXXXX  
Low Temperature  
The ink absorber box or flushing box is The ink absorber box or flushing box  
nearly full.  
will need to be replaced soon. Call  
Brother Customer Service or a Brother  
Authorized Service Center to have  
your machine serviced. (See Brother  
One or more of the ink cartridges are Order a new ink cartridge. You can  
near the end of their life.  
continue printing until the LCD shows  
Cannot Print. (See Ordering  
The print head is too cold.  
Allow the machine to warm up.  
34  
     
Troubleshooting  
Error Message  
Cause  
Action  
No Cartridge  
An ink cartridge is not installed  
properly.  
Take out the new ink cartridge and re-  
install it slowly until it clicks. (See  
No Paper Fed  
The machine is out of paper or paper Do one of the following:  
is not properly loaded in the paper  
Refill the paper in the paper tray,  
tray.  
and then press Black Start or  
Color Start.  
Remove and reload the paper,  
then press Black Start or  
Color Start. (See Loading paper  
The paper is jammed in the machine. Remove the jammed paper by  
following the steps in Printer jam or  
Paper dust has accumulated on the  
surface of the paper pick-up rollers.  
Clean the paper pick-up rollers.  
(uuAdvanced User’s Guide:Cleaning  
the paper pick-up rollers)  
The Jam Clear Cover is not closed  
properly.  
Check the Jam Clear Cover is closed  
evenly at both ends. (See Printer jam  
B
Out of Memory  
Paper Jam  
The machine's memory is full.  
If a copy operation is in process  
Press Stop/Exit and wait until the  
other operations that are in progress  
finish, and then try again.  
The paper is jammed in the machine. Remove the jammed paper by  
following the steps in Printer jam or  
Make sure the paper length guide is  
set to the correct paper size. DO NOT  
extend the paper tray when you load  
A5 or smaller size paper.  
Wrong Paper Size  
The Paper Size setting does not  
match the size of paper in the tray. Or,  
you did not set the paper guides in the  
tray to the indicators for the paper size  
you are using.  
1
Check that the paper size you  
choose matches the size of paper  
in the tray. (See Paper Size  
2
Make sure you loaded the paper in  
a Portrait position, by setting the  
paper guides at the indicators for  
your paper size. (See Loading  
3
After you have checked the paper  
size and the paper position, press  
Black Start or Color Start.  
35  
       
c Close the Jam Clear Cover.  
Printer jam or paper jam  
B
Make sure the cover is closed properly.  
Take out the jammed paper depending on  
where it is jammed in the machine.  
a Unplug the machine from the AC power  
outlet.  
b Open the Jam Clear Cover (1) at the  
back of the machine. Pull the jammed  
paper out of the machine.  
d If the paper support flap is open, close it,  
and then close the paper support. Pull  
the paper tray completely out of the  
machine.  
1
e Pull out the jammed paper (1).  
1
36  
     
Troubleshooting  
f Using both hands, grasp the plastic tabs  
on both sides of the machine and lift the  
scanner cover (1) until it locks securely  
in the open position.  
Important  
• If the paper is jammed under the print  
head, unplug the machine from the power  
source, and then move the print head to  
take out the paper.  
• If the print head is in the right corner as  
shown in the illustration, you cannot move  
it. Re-connect the power cord. Hold down  
Stop/Exit until the print head moves to the  
center. Then unplug the machine from the  
power source and take out the paper.  
3
1
2
Move the print head (if necessary) to  
take out any paper remaining in this  
area. Make sure that jammed paper is  
not left in the corners of the machine (2)  
and (3).  
B
• If ink gets on your skin or clothing  
immediately wash it off with soap or  
detergent.  
g Lift the scanner cover to release the  
lock (1). Gently push the scanner cover  
support down (2) and close the scanner  
cover (3) using both hands.  
1
2
3
h Push the paper tray firmly back into the  
machine.  
37  
i While holding the paper tray in place,  
pull out the paper support (1) until it  
clicks, and then unfold the paper  
support flap (2).  
1
Important  
DO NOT use the paper support flap for  
Legal size paper.  
j Re-connect the power cord.  
38  
Troubleshooting  
Troubleshooting  
B
Important  
For technical help, you must call the country where you bought the machine. Calls must be  
made from within that country.  
If you think there is a problem with your machine, check the chart and follow the troubleshooting  
tips.  
Most problems can be easily resolved by yourself. If you need additional help, the Brother  
Solutions Center offers the latest FAQs and troubleshooting tips.  
Using non-Brother supplies may affect the print quality, hardware performance, and machine  
reliability.  
If you are having difficulty with your machine  
B
Printing  
Difficulty  
Suggestions  
No printout.  
Check the interface cable or wireless connection on both the machine and your  
computer. (uuQuick Setup Guide)  
B
Check that the machine is plugged in and press  
to turn the machine on.  
One or more ink cartridges have reached the end of their life.  
Check to see if the LCD is showing an error message.  
If the LCD shows Cannot Printor Replace XX Ink, see Replacing the ink  
Check that the correct printer driver has been installed and chosen.  
39  
     
Printing (continued)  
Difficulty  
Suggestions  
(Windows® only) Make sure that the machine is online.  
(Windows® 7)  
No printout.  
(Continued)  
Click  
/Devices and Printers. Right-click Brother DCP-XXXXX (where  
XXXXX is your model name) and choose See what’s printing. Click Printer and  
make sure that Use Printer Offline is unchecked.  
(Windows Vista®)  
Click  
/Control Panel/Hardware and Sound/Printers. Right-click  
Brother DCP-XXXXX (where XXXXX is your model name). If the printer is offline,  
it will show Use Printer Online. Select this option to enable the printer.  
(Windows® XP)  
Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.  
Right-click Brother DCP-XXXXX (where XXXXX is your model name). If the  
printer is offline, it will show Use Printer Online. Select this option to enable the  
printer.  
If old unprinted data remains in the printer driver spooler, it will prevent new print  
jobs from printing. Open the printer icon and delete all data as follows:  
(Windows® 7)  
Click  
/Devices and Printers/Printers and Faxes.  
(Windows Vista®)  
Click  
/Control Panel/Hardware and Sound/Printers.  
(Windows® XP)  
Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.  
(Mac OS X 10.7.x)  
Click System Preferences/Print & Scan.  
(Mac OS X 10.5.8, 10.6.x)  
Click System Preferences/Print & Fax.  
40  
Troubleshooting  
Printing (continued)  
Difficulty  
Suggestions  
Poor print quality.  
Check the print quality. (See Checking the print quality uu page 30.)  
Make sure that the Media Type setting in the printer driver or the Paper Type  
setting in the machine’s menu matches the type of paper you are using.  
uuSoftware User’s Guide: Printing (Windows®)  
uuSoftware User’s Guide: Printing (Macintosh)  
Make sure that your ink cartridges are fresh. The following may cause ink to clog:  
The expiration date written on the cartridge package has passed. (Genuine  
Brother Innobella™ ink cartridges stay usable for up to two years if kept in their  
original packaging.)  
The ink cartridge has been in your machine for over six months.  
The ink cartridge may not have been stored properly before use.  
Make sure you are using Genuine Brother Innobella™ Ink. Using non-Brother  
supplies may affect the print quality, hardware performance, and machine  
reliability.  
Try using the recommended types of paper.  
The recommended environment for your machine is between 68 F to 91 F  
(20 C to 33 C).  
White horizontal lines appear in text Clean the print head. (See Cleaning the print head uu page 29.)  
B
or graphics.  
Make sure you are using Genuine Brother Innobella™ Ink.  
Try using the recommended types of paper.  
The machine prints blank pages.  
Characters and lines are blurred.  
Clean the print head. (See Cleaning the print head uu page 29.)  
Make sure you are using Genuine Brother Innobella™ Ink.  
Check the printing alignment. (See Checking the print alignment uu page 31.)  
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guides  
are adjusted correctly. (See Loading paper and other print media uu page 8.)  
Make sure the Jam Clear Cover is closed properly.  
Smudge or stain at the top center of Make sure the paper is not too thick or curled.  
the printed page.  
Printing appears dirty or ink seems Make sure you are using the recommended types of paper. (See Acceptable  
to run.  
paper and other print media uu page 15.) Don't handle the paper until the ink is  
dry.  
Make sure you are using Genuine Brother Innobella™ Ink.  
If you are using photo paper, make sure that you have set the correct paper type.  
If you are printing a photo from your PC, set the Media Type in the printer driver.  
Stains appear on the reverse side  
or at the bottom of the page.  
Make sure the printer platen is not dirty with ink. (uuAdvanced User’s Guide:  
Cleaning the machine’s printer platen)  
Make sure you are using Genuine Brother Innobella™ Ink.  
Make sure you are using the paper support flap.  
(Windows® only)  
Check Reverse Order in the Basic tab of the printer driver.  
The machine prints dense lines on  
the page.  
41  
Printing (continued)  
Difficulty  
Suggestions  
(Windows®)  
The printouts are wrinkled.  
In the printer driver Advanced tab, click Color Settings, and uncheck  
Bi-Directional Printing.  
(Macintosh)  
In the printer driver, choose Print Settings, click Advanced, choose  
Other Print Options, and uncheck Bi-Directional Printing.  
Make sure you are using Genuine Brother Innobella™ Ink.  
Cannot perform “Page Layout”  
printing.  
Check that the paper size setting in the application and in the printer driver are the  
same.  
Print speed is too slow.  
Try changing the printer driver setting. The highest resolution needs longer data  
processing, sending and printing time. Try the other quality settings in the printer  
driver Advanced tab (Windows®) or Color Settings (Macintosh). Click  
Color Settings (Windows®) or Advanced Color Settings (Macintosh) and make  
sure you uncheck Color Enhancement (True2Life).  
Turn the borderless feature off. Borderless printing is slower than normal printing.  
uuSoftware User’s Guide: Printing (Windows®)  
uuSoftware User’s Guide: Printing (Macintosh)  
True2Life™ is not working properly. If the image data is not full color in your application (such as 256 color),  
True2Life™ will not work. Use at least 24 bit color data with the  
True2Life™feature.  
Photo paper does not feed  
properly.  
When you print on Brother Photo paper, load one extra sheet of the same photo  
paper in the paper tray. An extra sheet has been included in the paper package  
for this purpose.  
Clean the paper pick-up rollers. (uuAdvanced User’s Guide: Cleaning the paper  
pick-up rollers)  
Machine feeds multiple pages.  
Make sure the paper is loaded properly in the paper tray. (See Loading paper and  
Remove all the paper from the tray and fan the stack of paper well, then put it back  
Make sure you do not push the paper in too far. (See step e in Loading paper and  
Make sure the paper support is pulled out until it clicks and the paper support flap  
Make sure the Jam Clear Cover is closed properly. (See step c in Printer jam or  
Make sure the Base Pad in the paper tray is not dirty. (uuAdvanced User’s Guide:  
Cleaning the paper pick-up rollers)  
There is a paper jam.  
Make sure the paper length guide is set to the correct paper size. Do not extend  
the paper tray when you load A5 or smaller size paper. (See Printer jam or paper  
Printed pages are not stacked  
neatly.  
Make sure you are using the paper support flap.  
Machine does not print from  
Adobe® Illustrator®.  
Try to reduce the print resolution.  
uuSoftware User’s Guide: Printing (Windows®)  
uuSoftware User’s Guide: Printing (Macintosh)  
42  
Troubleshooting  
Printing (continued)  
Difficulty  
Suggestions  
Ink is smudged or running when  
using glossy photo paper.  
Be sure to check the front and back of the paper. Place the glossy surface (printing  
surface) face down. (See Paper Type uu page 14.)  
If you use glossy photo paper, make sure that the paper type setting is correct.  
Copying Difficulties  
Difficulty  
Suggestions  
Copies are blank.  
Make sure you are loading the document properly. (See Loading documents  
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.  
Reposition the document and try again.  
Scanning Difficulties  
Difficulty  
Suggestions  
TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in  
starting to scan. (Windows®)  
your scanning application. For example, in Nuance™ PaperPort™ 12SE, click  
Scan Settings, Select to choose the Brother TWAIN/WIA driver.  
TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is chosen as the primary source.  
starting to scan. (Macintosh)  
In PageManager, click File, Select Source and choose the Brother TWAIN driver.  
B
Mac OS X 10.6.x and 10.7.x users can also scan documents using the ICA  
Scanner Driver. uuSoftware User’s Guide: Scanning a document using the ICA  
driver (Mac OS X 10.6.x, 10.7.x)  
OCR does not work.  
Try increasing the scanner resolution.  
(Macintosh)  
Make sure you have finished downloading and installing Presto! PageManager  
from:  
Software Difficulties  
Difficulty  
Suggestions  
(Windows® only)  
Cannot install software or print.  
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair  
and reinstall the software.  
“Device Busy”  
Make sure the machine is not showing an error message on the LCD.  
Cannot print images from  
To use FaceFilter Studio, you must install the FaceFilter Studio application from  
FaceFilter Studio. (Windows®)  
the CD-ROM supplied with your machine. (uuQuick Setup Guide)  
Also, before you start FaceFilter Studio for the first time, you must make sure your  
Brother machine is turned on and connected to your computer. This will allow you  
to access all the functions of FaceFilter Studio.  
43  
     
Network Difficulties  
Difficulty  
Suggestions  
Cannot print over the network.  
Make sure that your machine is powered on and is online and in the Ready mode.  
Print a Network Configuration list (uuAdvanced User’s Guide: Reports) and  
check the current Network settings printed in this list.  
If you are using a wireless connection or are having Network problems  
uuNetwork User’s Guide: Troubleshooting  
The network scanning feature does It is necessary to configure the third-party Security/Firewall Software to allow  
not work.  
Network scanning. To add port 54925 for Network scanning, enter the information  
below:  
In Name: Enter any description, for example Brother NetScan.  
In Port number: Enter 54925.  
In Protocol: UDP is selected.  
Please refer to the instruction manual that came with your third-party  
Security/Firewall Software or contact the software manufacturer.  
(Macintosh)  
Re-select your machine in the Device Selector application located in  
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the  
model list in ControlCenter2.  
(Windows®)  
The Brother software cannot be  
installed.  
If the Security Software warning appears on the PC screen during the installation,  
change the Security Software settings to permit the Brother product setup  
program or other program to run.  
(Macintosh)  
If you are using a firewall function of anti-spyware or antivirus security software,  
temporarily disable it and then install the Brother software.  
Cannot connect to wireless  
network.  
Investigate the problem using the WLAN Report.  
Press Menu, and then press a or b to choose 4.Print Reports. Press OK.  
Press a or b to choose 3.WLAN Report, and then press OK.  
(uuNetwork User’s Guide)  
Reset the network settings.  
Press Menu, and then press a or b to choose 3.Network. Press OK. Press a or  
b to choose 0.Network Reset, and then press OK.  
(uuNetwork User’s Guide)  
44  
 
Troubleshooting  
How to reset the machine  
B
Machine Information  
B
a Press Menu.  
Checking the serial number  
B
b Press a or b to choose  
0.Initial Setup.  
Press OK.  
You can see the machine’s serial number on  
the LCD.  
a Press Menu.  
c Press a or b to choose 4.Reset.  
Press OK.  
b Press a or b to choose  
5.Machine Info.  
Press OK.  
d Press a or b to choose the type of reset,  
1.Networkor 2.All Settings.  
Press OK.  
c Press a or b to choose 1.Serial No.  
Press OK.  
e Press a to choose a Reset.  
f Press a to confirm.  
Your machine’s serial number will  
appear on the LCD.  
d Press Stop/Exit.  
Reset functions  
B
B
The following reset functions are available:  
1 Network  
You can reset the print server back to its  
factory settings, such as the password  
and IP address information.  
2 All Settings  
You can restore all settings to the factory  
settings.  
Brother strongly recommends performing  
this procedure before handing over or  
disposing of the machine.  
45  
       
Menu and features  
C
C
On-screen  
programming  
Menu keys  
C
C
Your machine is designed to be easy to  
operate with LCD on-screen programming  
using the menu keys. User-friendly  
programming helps you take full advantage of  
all the menu selections your machine has to  
offer.  
Since your programming is done on the LCD,  
we have created step-by-step on-screen  
instructions to help you program your  
machine. All you need to do is follow the  
instructions as they guide you through the  
menu selections and programming options.  
Access the menu.  
Scroll through the current  
menu level.  
Go to the next menu level.  
Accept an option.  
Exit the menu or stop the  
current operation.  
46  
     
Menu and features  
To access the menu mode:  
a Press Menu.  
b Choose an option.  
You can scroll more quickly through  
each menu level by pressing a or b for  
the direction you want.  
1.Ink  
2.Copy  
3.Network  
4.Print Reports  
5.Machine Info.  
0.Initial Setup  
c Press OK when that option appears on  
the LCD.  
The LCD will then show the next menu  
level.  
C
d Press a or b to scroll to choose the  
setting you want to change.  
Press OK.  
e Press a or b to choose the option you  
want.  
Press OK.  
The LCD will show Accepted.  
f Press Stop/Exit.  
47  
Menu table  
C
The menu table will help you understand the menu selections and options that are found in the  
machine's programs. The factory settings are shown in Bold with an asterisk.  
Menu (  
)
C
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
1.Ink  
1.Test Print  
Print Quality Lets you check the print  
quality or alignment.  
Alignment  
2.Cleaning  
Black  
Color  
All  
Lets you clean the print  
head.  
3.Ink Volume  
1.Paper Type  
Lets you check the  
available ink volume.  
See  
.
2.Copy  
Plain Paper*  
Inkjet Paper  
Brother BP71  
Brother BP61  
Other Glossy  
Sets the type of paper in  
the paper tray.  
Transparency  
2.Paper Size  
Letter*  
Sets the size of the paper 14  
in the paper tray.  
Legal  
A4  
A5  
Executive  
4"x6"  
Best  
3.Quality  
4.Density  
Chooses the copy  
resolution for your type of  
document.  
See  
See  
.
.
Normal*  
Fast  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
Adjusts the density of  
copies.  
See Advanced User’s Guide.  
The factory settings are shown in Bold with an asterisk.  
48  
 
Menu and features  
Network menu  
C
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
3.Network  
1.TCP/IP  
1.BOOT Method Auto*  
Chooses the BOOT  
method that best suits  
your needs.  
See  
.
Static  
RARP  
BOOTP  
DHCP  
2.IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the IP address.  
3.Subnet Mask [000-255].  
[000-255].  
Enter the Subnet mask.  
[000-255].  
[000-255]  
4.Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Gateway  
address.  
5.Node Name  
BRWXXXXXXXXXXXX Lets you check the Node  
C
name.  
6.WINS Config Auto*  
Static  
Chooses the WINS  
configuration mode.  
7.WINS Server (Primary)  
Specifies the IP address  
000.000.000.000 of the primary or  
secondary WINS server.  
(Secondary)  
000.000.000.000  
8.DNS Server (Primary)  
Specifies the IP address  
000.000.000.000 of the primary or  
secondary DNS server.  
(Secondary)  
000.000.000.000  
9.APIPA  
On*  
Automatically allocates  
the IP address from the  
link-local address range.  
Off  
2.Setup Wizard  
You can manually  
configure your print  
server for a wireless  
network.  
See Network User’s Guide.  
The factory settings are shown in Bold with an asterisk.  
49  
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
3.Network  
(Continued)  
3.WPS/AOSS  
You can easily configure  
your wireless network  
settings using the one-  
button push method.  
See  
.
4.WPS w/PIN Code  
You can easily configure  
your wireless network  
settings using WPS with  
a PIN code.  
5.WLAN Status 1.Status  
Active(11b)  
Active(11g)  
Active(11n)  
AOSS Active  
Connection Fail  
You can see the current  
wireless network status.  
2.Signal  
3.SSID  
You can see the current  
wireless network signal  
strength.  
You can see the current  
SSID.  
4.Comm. Mode  
You can see the current  
Communication Mode.  
6.MAC Address  
You can see your  
machine’s MAC address  
from the control panel.  
7.WLAN Enable  
0.Network Reset  
On  
Lets you use the wireless  
network connection.  
Off*  
Restore all network  
settings to the factory  
settings.  
See Network User’s Guide.  
The factory settings are shown in Bold with an asterisk.  
50  
Menu and features  
Menu (continued)  
C
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
4.Print Reports 1.User Settings  
2.Network Config  
Prints these lists and  
reports.  
See  
.
3.WLAN Report  
5.Machine Info. 1.Serial No.  
Lets you check the serial 45  
number of your machine.  
0.Initial Setup 1.Date&Time  
2.LCD Contrast  
Sets the date and time in  
your machine.  
See  
.
.
Light  
Adjusts the contrast of the  
LCD.  
See  
Dark*  
3.Sleep Mode  
1 Min  
You can choose how long  
the machine must be idle  
before it goes into Sleep  
mode.  
See  
.
2 Mins  
3 Mins  
5 Mins*  
10 Mins  
30 Mins  
60 Mins  
4.Reset  
1.Network  
Resets the print server  
back to the factory  
settings, such as the  
password and IP address  
information.  
C
2.All Settings  
Resets all the machine’s  
settings back to the  
factory settings.  
0.Local Language  
(USA only)  
English*  
Spanish  
English*  
French  
Allows you to change the  
LCD language.  
See  
.
0.Local Language  
(Canada only)  
Allows you to change the  
LCD language.  
See Advanced User’s Guide.  
See Quick Setup Guide.  
The factory settings are shown in Bold with an asterisk.  
51  
Copy Quality (  
) (Temporary settings)  
C
Level1  
Level2  
Level3  
Options  
Best  
Descriptions  
Page  
Choose the Copy  
resolution.  
See  
.
Normal*  
Fast  
See Advanced User’s Guide.  
The factory settings are shown in Bold with an asterisk.  
Enlarge/Reduce (  
) (Temporary settings)  
C
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Fit to Page  
You can choose the  
enlargement and  
reduction ratio.  
See  
.
Custom(25-400%)  
198% 4"x6"iA4  
186% 4"x6"iLTR  
104% EXEiLTR  
100%*  
97% LTRiA4  
93% A4iLTR  
85% LTRiEXE  
83%  
78%  
46% LTRi4"x6"  
See Advanced User’s Guide.  
The factory settings are shown in Bold with an asterisk.  
52  
Menu and features  
Copy Options (  
) (Temporary settings)  
C
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Paper Type  
Plain Paper*  
Inkjet Paper  
Brother BP71  
Brother BP61  
Other Glossy  
Choose the paper type.  
Choose the paper size.  
Adjusts the density.  
Transparency  
Paper Size  
Letter*  
Legal  
A4  
A5  
Executive  
4"x6"  
Density  
-nnnno+  
See  
See  
.
.
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
Page Layout  
Off(1in1)*  
2in1(P)  
2in1(L)  
2in1(ID)  
4in1(P)  
4in1(L)  
Poster(3x3)  
You can make N in 1 or  
Poster copies.  
C
See Advanced User’s Guide.  
The factory settings are shown in Bold with an asterisk.  
53  
SCAN (  
)
C
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Scan to E-mail  
You can scan a black &  
white or a color document  
into your E-mail  
See  
.
application.  
Scan to Image  
Scan to OCR  
You can scan a color  
picture into your graphics  
application.  
You can have your text  
document converted to an  
editable text file.  
(Available after  
Presto!  
PageManager is  
downloaded for  
Macintosh. See  
Accessing  
(Macintosh)  
Scan to File  
You can scan a black &  
white or a color document  
into your computer.  
Web Service  
(Appears when  
you install a Web  
Services  
Scanner, which is  
displayed in your  
computer’s  
Scan  
You can scan data by  
using the Web Services  
protocol.  
Scan for E-mail  
Scan for Fax  
Scan for Print  
Network  
Explorer.)  
See Software User’s Guide.  
The factory settings are shown in Bold with an asterisk.  
54  
Specifications  
D
D
General  
D
Note  
This chapter provides a summary of the machine’s specifications. For additional specifications  
visit http://www.brother.com/ for details.  
Printer Type  
Print Head  
Inkjet  
Black:  
Piezo with 94 nozzles 1  
Piezo with 94 nozzles 3  
Color:  
Memory Capacity  
32 MB  
LCD (Liquid Crystal  
Display)  
16 characters 1 line  
Power Source  
AC 100 to 120 V 50/60 Hz  
Copying Mode:  
Power Consumption 1  
Approx. 18.5 W 2  
Ready Mode:  
Sleep Mode:  
Off:  
Approx. 3.5 W  
Approx. 1.5 W  
Approx. 0.45 W  
1
2
Measured when the machine is connected to the USB interface.  
When resolution: standard / document: ISO/IEC 24712 printed pattern.  
D
55  
       
Dimensions  
5.9 in.  
(150 mm)  
15.4 in.  
(390 mm)  
14.5 in.  
(368 mm)  
14.2 in.  
(360 mm)  
17.7 in.  
(450 mm)  
Weight  
15 lb (6.8 kg)  
50 dB or less 1  
50 to 95 F (10 to 35 C)  
Noise  
Operating:  
Operating:  
Temperature  
Best Print Quality: 68 to 91 F (20 to 33 C)  
Humidity  
Operating:  
20 to 80% (without condensation)  
Best Print Quality: 20 to 80% (without condensation)  
Scanner Glass Width: Max. 8.5 in. (215.9 mm)  
Scanner Glass Length: Max. 11.7 in. (297 mm)  
Document Size  
1
Noise depends on printing conditions.  
56  
 
Specifications  
Print media  
D
Paper Input  
Paper Tray  
Paper Type:  
Plain Paper, Inkjet Paper (coated paper),  
Glossy Paper 1 and Transparency 1 2  
Paper Size:  
Letter, Legal, Executive, A4, A5, A6, Envelopes (commercial No.10,  
DL, C5, Monarch), Photo 4" 6", Photo 2L 5" 7" and  
Index Card 5" 8" 3  
Width: 3.86 in. - 8.5 in. (98 mm - 215.9 mm)  
Length: 5.8 in. - 14 in. (148 mm - 355.6 mm)  
Maximum paper tray capacity:  
Up to 100 sheets of 20 lb (80 g/m2) plain paper  
Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print delivery to the  
output paper tray) 1  
Paper Output  
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the  
machine to avoid smudging.  
2
3
Use only transparencies recommended for inkjet printing.  
D
57  
         
Copy  
D
Color/Black  
Yes/Yes  
Copy Width 1  
Multiple Copies  
Enlarge/Reduce  
Resolution  
8.26 in. (210 mm)  
Stacks up to 99 pages  
25% to 400% (in increments of 1%)  
(Black & White)  
Prints up to 1200 1200 dpi  
(Color)  
Prints up to 600 1200 dpi  
1
When copying on letter size paper.  
58  
   
Specifications  
Scanner  
D
Color/Black  
Yes/Yes  
Yes (Windows® XP 1/Windows Vista®/Windows® 7)  
(Mac OS X 10.5.8, 10.6.x, 10.7.x 2)  
TWAIN Compliant  
Yes (Windows® XP 1/Windows Vista®/Windows® 7)  
Yes (Mac OS X 10.6.x, 10.7.x)  
WIA Compliant  
ICA Compliant  
Color Depth  
30 bit color Processing (Input)  
24 bit color Processing (Output)  
Up to 19200 19200 dpi (interpolated) 3  
Up to 1200 2400 dpi (optical)  
Resolution  
Scanning Width and Length Width: Up to 8.26 in. (210 mm)  
Length: Up to 11.45 in. (291 mm)  
Gray Scale  
10 bit color Processing (Input)  
8 bit color Processing (Output)  
1
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®  
XP Professional x64 Edition.  
2
3
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.  
Maximum 1200 1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista® and Windows® 7  
(resolution up to 19200 19200 dpi can be selected by using the Brother scanner utility).  
D
59  
         
Printer  
D
Resolution  
Up to 1200 6000 dpi  
Printing Width 1  
Borderless 3  
8.26 in. [8.5 in. (borderless) 2]  
Letter, A4, A6, Photo 4" 6", Index Card 5" 8",  
Photo 2L 5" 7"  
Print Speed 4  
1
When printing on letter size paper.  
2
When the Borderless feature is set to On.  
3
4
For detailed specifications visit http://www.brother.com/.  
60  
         
Specifications  
Interfaces  
D
USB 1 2  
Use a USB 2.0 interface cable that is no longer than 6 feet (2 m).  
IEEE 802.11b/g/n (Infrastructure Mode)  
Wireless LAN  
IEEE 802.11b (Ad-hoc Mode)  
1
Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB  
1.1 interface.  
2
Third party USB ports are not supported.  
Network  
D
Note  
For more information about the Network specifications, see the Network User’s Guide.  
You can connect your machine to a wireless network for Network Printing and Network  
Scanning 1. Also included is Brother BRAdmin Light 2 Network Management software.  
Wireless Network  
Security  
SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES),  
WPA2-PSK (AES)  
Setup Support Utility  
AOSS™  
WPS  
Yes  
Yes  
D
1
2
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is  
available as a download from http://solutions.brother.com/.  
61  
           
Computer requirements  
D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS  
Hard Disk Space to install  
Supported  
PC Software  
Functions  
Processor  
Minimum  
Speed  
Computer Platform &  
Operating System Version  
PC  
Interface  
Minimum Recommended  
For  
For  
RAM  
RAM  
Drivers  
Applications  
®
®
®
®
Printing,  
Scanning  
USB,  
Wireless  
802.11b/g/n  
128 MB 256 MB 150 MB 1 GB  
Windows  
Windows XP Home  
Intel Pentium II  
or equivalent  
Windows® XP  
Operating  
System  
Professional 1 3  
Windows® XP  
64-bit (Intel® 64 256 MB 512 MB  
or AMD64)  
supported CPU  
Professional x64  
Edition 1 3  
®
®
Windows Vista®  
Intel Pentium  
4
512 MB 1 GB 500 MB 1.3 GB  
1 GB 1 GB 650 MB  
(32 bit) (32 bit)  
2 GB 2 GB  
(64 bit) (64 bit)  
or equivalent  
Windows® 7 1 3  
64  
AMD64)  
supported CPU  
-
bit (Intel® 64 or  
®
®
®
Windows Server 2003 Printing  
(print only via network)  
USB,  
Wireless  
802.11b/g/n  
Intel Pentium III 256 MB 512 MB 50 MB  
or equivalent  
N/A  
®
WindowsServer 2003  
64-bit (Intel® 64  
or AMD64)  
supported CPU  
x64 Edition (print only  
via network)  
®
®
®
Windows Server 2003  
Intel Pentium III  
or equivalent  
R2 (print only via network)  
®
Windows Server 2003  
64-bit (Intel® 64 512 MB 1 GB  
or AMD64)  
supported CPU  
R2 x64 Edition (print  
only via network)  
®
®
®
Windows Server 2008  
Intel Pentium 4or  
equivalent 64-bit  
2 GB  
(print only via network)  
®
(Intel 64or AMD64)  
supported CPU  
®
®
Windows Server 2008  
64-bit (Intel 64 or  
R2 (print only via network)  
AMD64) supported CPU  
Macintosh Mac OS X 10.5.8 Printing,  
PowerPC®  
G4/G5  
Intel® Processor  
512 MB 1 GB  
80 MB 550 MB  
USB  
,
Operating  
System  
Scanning  
Wireless  
802.11b/g/n  
Intel® Processor  
Mac OS X 10.6.x  
Mac OS X 10.7.x  
1 GB  
2 GB  
2 GB  
Conditions:  
1
For WIA, 1200 1200 resolution. Brother Scanner  
Utility enables to enhance up to 19200 19200 dpi.  
Third party USB ports are not supported.  
For the latest driver updates, visit us at  
(in USA)  
2
3
(in Canada)  
PaperPort™ 12SE supports Windows® XP Home  
(SP3 or greater), XP Professional (SP3 or greater),  
XP Professional x64 Edition (SP2 or greater),  
All trademarks, brand and product names are the  
property of their respective companies.  
Windows Vista® (SP2 or greater) and Windows® 7.  
62  
         
Specifications  
Consumable items  
D
Ink  
The machine uses individual Black, Yellow, Cyan and Magenta ink  
cartridges that are separate from the print head assembly.  
Service Life of Ink  
Cartridge  
Starter ink cartridges are in the box. The first time you install the ink  
cartridges the machine will use extra ink to fill the ink delivery tubes.  
This is a one-time process that enables high quality printing.  
Afterward, replacement ink cartridges will print the specified  
number of pages. Starter cartridge yield is approx. 65% of the yield  
of the LC61 replacement cartridges.  
Replacement  
Consumables  
<Standard Yield Black> LC61BK  
<Standard Yield Yellow> LC61Y  
<Standard Yield Cyan> LC61C  
<Standard Yield Magenta> LC61M  
Black - Approximately 450 pages 1  
Yellow, Cyan, Magenta - Approximately 325 pages 1  
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711  
For more information about the replacement consumables, visit us  
What is Innobella™?  
Innobella™ is a range of genuine consumables offered by Brother.  
The name "Innobella™" derives from the words "Innovation" and  
"Bella" (meaning "Beautiful" in Italian) and is a representation of the  
"innovative" technology providing you with "beautiful" and "long  
lasting" print results.  
D
When you print photo images, Brother recommends Innobella™  
glossy photo paper (BP71 series) for high quality. Brilliant prints are  
made easier with Innobella™ Ink and paper.  
63  
     
Index  
E
A
E
Accessories and supplies .......................... ii  
Apple Macintosh  
See Software User's Guide.  
Error messages on LCD .......................... 32  
B
Brother  
accessories and supplies ........................ ii  
FAQs (frequently asked questions) ..........i  
C
Cleaning  
G
Control panel overview ..............................6  
ControlCenter  
H
See Software User's Guide.  
Help  
Copy  
I
D
Ink cartridges  
Document  
J
Jams  
L
LCD (Liquid Crystal Display) ................... 46  
64  
 
M
R
Macintosh  
Resolution  
See Software User's Guide.  
Maintenance, routine  
replacing ink cartridges .........................26  
Mode, entering  
S
Scanning  
See Software User's Guide.  
Serial Number  
N
Network  
Printing  
See Network User's Guide.  
Scanning  
See Software User's Guide.  
Nuance™ PaperPort™ 12SE  
See Software User's Guide. Also see Help  
in the PaperPort™ 12SE application.  
T
Transparencies ...............15, 16, 17, 18, 57  
error messages on LCD ....................... 32  
if you are having difficulty  
maintenance messages on LCD .......... 32  
O
On-screen programming ..........................46  
P
loading envelopes and postcards .........11  
Presto! PageManager  
U
E
W
Warranties  
See Software User's Guide. Also see Help  
in the Presto! PageManager application.  
Print  
Windows®  
See Software User's Guide.  
Wireless Network  
See Quick Setup Guide and Network  
User's Guide.  
Printing  
See Software User's Guide.  
Programming your machine .....................46  
65  
Brother International Corporation  
100 Somerset Corporate Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807-0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue Hôtel de Ville,  
Dollard-des-Ormeaux, QC, Canada H9B 3H6  
Visit us on the World Wide Web  
This machine is approved for use in the country of purchase only. Local Brother companies or their  
dealers will only support machines purchased in their own countries.  

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