Brother MFC 9550 User Manual

APPROVED FOR CONNECTION TO TELECOMMUNICATIONS SYSTEMS SPECI-  
FIED IN THE INSTRUCTIONS FOR USE SUBJECT TO THE CONDITIONS SET  
OUT THEREIN.  
APPROVAL CERTIFICATE NUMBER : MFC-9050:608479  
MFC-9550:608704  
IMPORTANT SAFETY WARNING  
MAIN APPARATUS PORT (modular socket on “T” - shaped line cord connector  
for EXTENSION TELEPHONE or ANSWERING MACHINE)  
Please ensure that any external device connected into the equipment’s external device socket  
meets the isolation and other safety requirements of BS6301, EN41003 or EN60950 (includ-  
ing Amendment 2). BABT approval of such external devices indicates compliance with one  
of these safety standards.  
STATUTORY STATEMENTS  
Your Brother fax machine (the “series apparatus”) may be used in conjunction with additional  
apparatus (the “main apparatus”) supplied separately, such as telephones and/or an answering  
machine. The total REN must not in any case exceed 4; for an explanation of REN see  
chap. 1.  
No additional series apparatus may be connected between the incoming line and the equipment.  
The voltage drop at 40mA introduced by the equipment and the PSTN is 0.5V.  
In case additional devices are connected downstream of your equipment, difficulties may occa-  
sionally be experienced when making calls from such downstream devices. These difficulties  
may include:  
(a) Difficulty in making calls.  
(b) Problems in conversation being experienced by both parties to a call.  
THIS EQUIPMENT IS NOT DESIGNED FOR MAKING  
TELEPHONE CALLS WHEN THE POWER FAILS.  
ALTERNATIVE ARRANGEMENTS SHOULD BE  
MADE FOR ACCESS TO EMERGENCY SERVICES.  
REQUEST TO INSTALL SOCKETS  
Thisequipmentneedstobeconnectedtoanew-stylemodulartelephonesocket. Ifyourtelephone  
line does not have such a socket, your local Telephone Area Sales Office can fit one for you. If  
you have extensions that need re-wiring, your Telephone Area Sales Office can also do this for  
you, or you can do it yourself using one of the many approved extension kits available on the  
market. Complete the form below and send it to your local Telephone Area Sales Office, whose  
address you can find in your telephone directory.  
Note that a charge is made for this service.  
REQUEST TO INSTALL SOCKET(S)  
I/we request the installation of new style telephone socket(s).  
Customer's name ........................................................................................................................  
Address .......................................................................................................................................  
....................................................................................................................................................  
....................................................................................................................................................  
....................................................................................................................................................  
....................................................................................................................................................  
Postcode .....................................................................................................................................  
Telephone number ......................................................................................................................  
Equipment : BROTHER MFC-9050, MFC-9550  
APPROVAL CERTIFICATE NUMBER : 608479 (MFC-9050), 608704 (MFC-9550)  
Special installation instructions..................................................................................................  
....................................................................................................................................................  
....................................................................................................................................................  
Customer’s signature........................................................................... Date ..............................  
i
Table of Contents  
Introduction  
Using This Manual................................................................................. 1  
Finding Information .............................................................................. 1  
Symbols Used In This Manual.............................................................. 2  
Features Offered by your Multi-Function Centre............................. 2  
About Fax Machines.............................................................................. 2  
Fax Tones and Handshake..................................................................... 3  
ECM (Error Correction Mode) ............................................................. 3  
MFC-9050 Control Panel Overview ................................................... 4  
MFC-9550 Control Panel Overview ................................................... 6  
1
Installation  
Packing List ............................................................................................ 9  
Choosing a Location ............................................................................ 10  
Caution .................................................................................................. 10  
Assembly ............................................................................................... 11  
Install the Drum Unit Assembly (with Toner Cartridge) .................... 11  
Setting Up the machine ....................................................................... 14  
Loading Paper ..................................................................................... 17  
Attaching Dust Cover ..................................................................... 18  
Acceptable Paper ........................................................................ 18  
Multi-Line Connections (PABXs) ...................................................... 19  
If you are installing the machine to work with a PABX: ........... 19  
Ringer Equivalence Number (REN) ................................................... 19  
Using Extension Telephones ............................................................... 20  
Connecting an External Telephone  
2
Answering Device (TAD) ................................................................. 21  
Sequence ......................................................................................... 21  
Connections .................................................................................... 21  
Outgoing Message (OGM) of External TAD ................................. 22  
Connecting an External Telephone ..................................................... 22  
On-Screen  
Programming  
3
User-Friendly Programming.............................................................. 23  
Function Mode .................................................................................... 23  
Alternating Displays ........................................................................... 24  
Function Selection Table..................................................................... 24  
T A B L E O F C O N T E N T S  
ii  
Initial  
Getting Started ..................................................................................... 29  
Setting the Dialling Mode (Tone/Pulse) ............................................. 29  
Setting the Date and Time................................................................... 30  
Setting the Station ID.......................................................................... 30  
Entering Text .................................................................................. 32  
Inserting spaces .............................................................................. 32  
Making corrections ......................................................................... 32  
Repeating letters ............................................................................. 32  
Special characters and symbols ...................................................... 33  
Setting the Beeper Volume.................................................................. 33  
PABX and TRANSFER ...................................................................... 33  
Setting PABX ...................................................................................... 33  
Setting the Clock Change ................................................................... 34  
Sleep Mode ......................................................................................... 34  
Setting the Speaker Volume ................................................................ 35  
Setting the Ring Volume ..................................................................... 35  
Memory Storage ................................................................................. 35  
Setup  
4
Setup  
Receive  
5
Basic Receiving Operations................................................................ 37  
Select Answer Mode ........................................................................... 37  
Manual Reception (Manual Mode) ..................................................... 38  
Automatic Fax Only Reception (Fax Mode) ...................................... 38  
Setting the Ring Delay ........................................................................ 39  
Setting the F/T Ring Time .................................................................. 39  
Recording the Fax/Tel Outgoing Announcement (F/T MESSAGE)  
(Only for MFC-9550) ....................................................................... 40  
Fax Detect ........................................................................................... 41  
Printing a Reduced Incoming Document ............................................ 41  
Reception into Memory ...................................................................... 42  
Setting the Print Density ..................................................................... 43  
Toner Save........................................................................................... 43  
Advanced Receiving Operations ....................................................... 44  
Operation from an External or Extension Telephone ......................... 44  
For Fax/Tel (F/T) Mode Only ......................................................... 44  
Changing Remote Codes ................................................................ 45  
To change Remote Codes ........................................................... 45  
Printing a Fax from Memory (Only for MFC-9050) .......................... 45  
Caller ID (Caller IDentification) (Only for the U.K.)......................... 46  
Advantages of Caller ID ................................................................. 46  
Set the Caller ID to ON....................................................................... 46  
How Does the Caller ID Work? .......................................................... 47  
The Caller ID Appears on the Display When Your Telephone  
Rings............................................................................................. 47  
Helpful Hints .............................................................................. 47  
The Caller ID is Stored in Your Machine’s Memory ...................... 47  
T A B L E O F C O N T E N T S  
iii  
Selecting a Caller ID from the Memory for Call Reply ..................... 47  
To Activate Certain Network Services When Using Call Reply .... 49  
Call Reply to DDI numbers via Caller ID ...................................... 49  
Clearing the Caller ID Stored in Memory .......................................... 50  
Printing Caller ID List .................................................................... 50  
Polling ................................................................................................. 50  
Secure Polling................................................................................. 50  
Setup for Polling Receive ............................................................... 51  
Setup for Polling Receive with Secure Code.................................. 51  
Setup Delayed Polling Receive ...................................................... 52  
Sequential Polling........................................................................... 53  
Setting PC Interface Mode (Only for MFC-9550).............................. 54  
Setup  
Send  
Before You Begin .................................................................................. 55  
Resolution ........................................................................................... 56  
Contrast ............................................................................................... 56  
Automatic Transmission ..................................................................... 57  
Manual Transmission with an External Telephone connected to the  
Machine (For MFC-9050) ................................................................ 57  
Manual Transmission (For MFC-9550) .............................................. 57  
Fax Redial ........................................................................................... 58  
Dual Access......................................................................................... 58  
Real Time Transmission ..................................................................... 58  
Basic Sending Operations................................................................... 60  
Composing an Electronic Cover Page ................................................ 60  
Cover Page for Next Fax Only ....................................................... 60  
Always Send Cover Page................................................................ 62  
Using a Printed Cover Page ............................................................ 63  
Cover Page Message ........................................................................... 63  
Composing Your Own Comments .................................................. 64  
Advanced Sending Operations .......................................................... 64  
Overseas Mode ................................................................................... 64  
Call Reservation .................................................................................. 65  
Print Sample Call Back Message ........................................................ 66  
Delayed Transmission (Timer) ........................................................... 67  
Broadcasting ....................................................................................... 68  
Multiple Resolution Transmission ...................................................... 69  
Setup for Polling Transmit .................................................................. 69  
Setup for Polling Transmit with Secure Code ................................ 70  
Cancelling a Job While Scanning the Document................................ 71  
Cancelling a Scheduled Job in Memory ............................................. 71  
Interrupting Delayed Fax and Polling Transmit Jobs ......................... 72  
6
T A B L E O F C O N T E N T S  
iv  
Storing Numbers for Easy Dialling................................................... 73  
Setup  
Quick-Dial  
Storing One Touch Dial Numbers....................................................... 73  
Storing Speed Dial Numbers .............................................................. 74  
Changing One Touch and Speed Dial Numbers ................................. 75  
Setting Up Groups for Broadcasting................................................... 75  
Numbers  
7
Telephone  
(Voice)  
Making Voice Calls .............................................................................. 77  
Manual Dialling .................................................................................. 77  
One Touch Dialling ............................................................................. 77  
Speed Dialling..................................................................................... 78  
Mute (Only for MFC-9550) ................................................................ 78  
Pause ................................................................................................... 78  
On Hook Dialling................................................................................ 78  
Searching Telephone Index ................................................................. 79  
Chain Dialling ..................................................................................... 79  
Call Reservation with an External Telephone (Only for MFC-9050). 80  
Tone/Pulse........................................................................................... 80  
Fax/Tel (F/T) Mode............................................................................. 80  
Tel Key ................................................................................................ 80  
Only for MFC-9050........................................................................ 80  
Only for MFC-9550........................................................................ 80  
Operation  
8
Remote Fax  
Options  
Fax Forwarding.................................................................................... 81  
Programming a Fax Forwarding Number ........................................... 81  
Setting Fax Storage.............................................................................. 82  
Changing the Remote Access Code ................................................... 82  
Remote Retrieval.................................................................................. 83  
Using Your Remote Access Code ....................................................... 83  
Remote Commands ............................................................................. 83  
Change Fax Forwarding Setting ................................................. 84  
Retrieve a Fax............................................................................. 84  
Check the Receiving Status ........................................................ 84  
Change Answer Mode ................................................................ 84  
Exit Remote Operation............................................................... 84  
Retrieving the Memory Status List ..................................................... 85  
Retrieving Fax Messages .................................................................... 85  
Changing the Fax Forwarding Number .............................................. 86  
(Only for MFC-9050)  
9
Message  
Manager  
Introduction .......................................................................................... 87  
Message Manager Mode ..................................................................... 87  
Flexible Memory Settings (Message Store)........................................ 88  
Setting Up Message Manager ............................................................. 88  
Setting the Message Store ................................................................... 89  
Recording the Message Manager’s Outgoing Message  
(Only for MFC-9550)  
10  
(TAD MESSAGE) ............................................................................ 89  
T A B L E O F C O N T E N T S  
v
Listening to the Outgoing Message (OGM) ................................... 90  
Erasing the Outgoing Message (OGM) .......................................... 90  
Activating Message Manager Mode ................................................... 90  
Message Indicator ............................................................................... 91  
What Happens When the Memory Is Full... ................................... 91  
Playing Voice Messages and Memos .................................................. 92  
Printing a Fax Message ....................................................................... 92  
Backup Printing Option ...................................................................... 93  
Erasing Messages................................................................................ 93  
To erase voice messages individually......................................... 93  
To erase messages all at once ..................................................... 94  
Setting the Maximum Time for Incoming Messages .......................... 94  
Setting the Toll Saver .......................................................................... 94  
ICM Recording Monitor (Call Screening) .......................................... 95  
Recording a Memo.............................................................................. 95  
Recording a Conversation ................................................................... 95  
Fax Forwarding/Paging ....................................................................... 96  
Programming a Fax Forwarding Number....................................... 96  
Recording the Paging Outgoing Message (OGM) ......................... 96  
Programming the Paging Number .................................................. 97  
Remote Retrieval.................................................................................. 97  
Using the Remote Access Code .......................................................... 98  
Changing the Remote Access Code .................................................... 98  
Remote Control Commands................................................................ 99  
Retrieving the Memory Status List ................................................... 100  
Retrieving Fax Messages .................................................................. 100  
Changing the Fax Forwarding Number ............................................ 101  
Printing  
Reports  
Machine Settings and Journal ......................................................... 103  
To Print a Report ............................................................................... 104  
Transmission Verification (Xmit) Report.......................................... 104  
Journal Period ................................................................................... 104  
11  
Making Copies  
Using Your Machine as a Copier ..................................................... 107  
Making a Single Copy ...................................................................... 108  
Making Multiple Copies ................................................................... 108  
Stacking Multiple Copies.................................................................. 108  
Sorting Multiple Copies.................................................................... 108  
If You Get a Memory Full Message ................................................. 108  
Reducing and Enlarging Copies ....................................................... 109  
Copying a Photograph ...................................................................... 109  
12  
Setting Up the  
Machine and  
Before You Begin ................................................................................ 111  
Connecting the machine to Your Computer ...................................... 111  
Notice to PC User ............................................................................. 112  
How to Attach the Filter Core to the Double Shielded Parallel I/f  
Cable: ......................................................................................... 112  
Computer to  
13  
Work Together  
T A B L E O F C O N T E N T S  
vi  
Computer Requirements ................................................................... 113  
Loading the Printer Driver for Your MFC-9050 ......................... 113  
Installing MFC-9050 Printer Driver ............................................. 114  
If you are using Windows NT® Workstation Version 4.0:................. 114  
If you are using Windows 3.1 or 3.11: ............................................. 116  
If you are using Windows 95 or 98: .................................................. 116  
Software for your MFC-9550......................................................... 117  
Software/Drivers ............................................................................... 117  
Installing the Software/Drivers under Windows® ............................. 117  
Installing the Maintenance Utility on MS-DOS® ......................... 119  
How to Use the MFC with Your DOS Application Software ........... 119  
What Does the Remote Printer Console Do?.................................... 120  
Remote Printer Console Main Program ....................................... 120  
Printer Status Monitor Program.................................................... 120  
Installing the Remote Printer Console .............................................. 120  
Using the Remote Printer Console Main Program ........................... 121  
Using the  
machine  
Special Printing Features.................................................................. 123  
Windows® Printing............................................................................ 123  
Alternate Printer Emulation Support (Only for MFC-9550) ............ 123  
Remote Printer Console Program for DOS (Only for MFC-9550) .. 123  
Bi-directional Parallel Interface ........................................................ 124  
Enhanced Memory Management ...................................................... 124  
Printing From Your PC..................................................................... 124  
Multi-Purpose Sheet Feeder.............................................................. 124  
Two-Sided Printing (Manual Duplexing) ......................................... 125  
Loading Envelopes............................................................................ 125  
Manual Feed Slot .............................................................................. 126  
Loading one sheet of paper........................................................... 126  
Loading more than one sheet of paper ......................................... 126  
Paper Tray ......................................................................................... 127  
Simultaneous Printing/Faxing ......................................................... 127  
Printer Operation Keys .................................................................... 127  
On/Off Line Key ............................................................................... 127  
FF/Cont Key...................................................................................... 127  
Test/Reset Key .................................................................................. 128  
Print Priority Key .............................................................................. 128  
Printing the Internal Font List (Only for MFC-9550)....................... 128  
Printing the Print Configuration List (Only for MFC-9550) ............ 128  
Restoring Factory Default Settings (Only for MFC-9550) ............... 129  
Printing PC Data in Hexadecimal (Only for MFC-9550) ................. 129  
Acceptable Paper .............................................................................. 130  
as a Printer  
14  
T A B L E O F C O N T E N T S  
vii  
Optional  
Memory Board ................................................................................... 131  
Optional Memory for the Printer & Fax Operations......................... 131  
For the Printer ............................................................................... 131  
For the Fax .................................................................................... 131  
Installing the Optional Memory Board ............................................. 132  
Accessories  
15  
Important  
Information  
16  
Important Safety Instructions ................................................... 135  
IEC 825 Specification................................................................... 136  
Cution ............................................................................................... 137  
Radio Interference (For 220-240 V Model Only)......................... 137  
For Your Safety ............................................................................. 137  
IEC 825 Laser Class ..................................................................... 138  
Disconnect device ......................................................................... 138  
Manufactured at ............................................................................ 138  
IMPORTANT ............................................................................... 138  
BABT Approval ................................................................................ 139  
Troubleshooting  
and Maintenance  
17  
Troubleshooting.................................................................................. 141  
Error Messages ................................................................................. 141  
Document Jam .................................................................................. 144  
Printer Jam ........................................................................................ 144  
If You Are Having Difficulty with Your machine ............................. 147  
Problem using applications which use special comms drivers, such as  
the HP Pavilion PC and the “HP DEMO” Screen Saver ................ 152  
Bi-Directional Parallel Ports (nibble and byte modes) ..................... 152  
The machine Connect Failure or Bi-Directional Communication  
Error ........................................................................................... 153  
Brother HL-6/6V/10h/630series/660series/960/1260/WL-660:... 153  
HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP: .................. 153  
HP LaserJet 4 Plus: ....................................................................... 154  
NEC SuperScript 610/660: ........................................................... 154  
EPSON ActionLaser 1100 / 1400: ................................................ 154  
Lexmark WinWriter 200:.............................................................. 154  
Graphics or text is missing when the document is printed ........... 155  
Packing and Shipping the Machine ................................................ 156  
Regular Maintenance ........................................................................ 158  
Cleaning the Scanner ........................................................................ 158  
Cleaning the Printer .......................................................................... 159  
Cleaning the Drum Unit.................................................................... 160  
Replacing the Toner Cartridge .......................................................... 161  
Toner Empty Indicator .................................................................. 161  
Steps for Replacing Toner Cartridge ............................................ 162  
Replacing the Drum Unit .................................................................. 166  
T A B L E O F C O N T E N T S  
viii  
Specifications  
Fax Specifications .............................................................................. 171  
18  
Printer Specifications ........................................................................ 172  
Electrical and Environment ............................................................. 173  
PARALLEL INTERFACE SPECIFICATIONS ........................... 174  
RESIDENT FONTS (For MFC-9550 Only).................................. 174  
SYMBOL SETS/CHARACTER SETS ............................................ 175  
Glossary ............................................................................................... 177  
Index .................................................................................................... 183  
Accessory List ..................................................................................... 187  
WARNING! Miscellaneous approval conditions  
National and European laws state that only approved apparatus may be  
connected to lines provided by Public Telecommunications Operators (PTOs).  
In the case of analogue Group 3 fax machines such as your Brother fax, this  
usually implies compliance with national technical requirements, and an  
approval certificate issued by the national authorities in the country of original  
sale/import by Brother.  
Any marking or certification of your fax machine to harmonised European  
“CE Mark” requirements for EMC (Electromagnetic Compatibility), and for  
user safety according to the European LVD (Low Voltage Directive), ARE  
NOT indicative of approval for connection to public telecommunications lines  
in a country other than that in which the equipment is approved.  
Brother advises that this product will not function correctly in a country other  
than that in which it was originally offered for sale, and does not offer any  
warranty in the event that this product is used on public telecommunication  
lines in a country other than that in which it is approved.  
Brother further advises that any use of this equipment in such other countries  
contravenes national and European laws and in so using, the user renders himself  
or herself liable to prosecution and possible forfeiture of equipment according  
to local regulations.  
1
C H A P T E R O N E  
Introduction  
1
UsingThis Manual  
Thank you for purchasing a Brother Multi-function center (MFC).  
This machine has been designed to be simple to use, with LCD screen  
prompts to guide you through functions. However, you can use your  
machine to its fullest potential by taking a few minutes to read this  
manual.  
Additionally, your machine has a Help Key. Press Help/Broadcast to  
print a list of basic operational steps and functions.  
Finding Information  
All chapter headings and subheadings are listed in the Table of Contents.  
You will also be able to find information about a specific feature or  
function by checking the Index at the back of this manual. Also,  
throughout this manual, you’ll see special symbols alerting you to  
important information, cross-references, and warnings. Illustrations of  
some screen displays also help you choose the correct key-presses.  
C H A P T E R O N E  
2
Symbols Used InThis Manual  
Note or additional information.  
The machine may be damaged or may not work  
correctly if this is not observed.  
Warning. Damage can result if this is not observed.  
Features Offered by your Multi-Function Centre  
Your MFC-9050 can be used as a fax machine, a copier and as a 600 dpi  
laser printer. As well as sending and receiving faxes, you can also print,  
scan and duplicate documents easily and quickly.  
In addition to the above features, the MFC-9550 can also be used as a  
scanner, an answering machine with electronic voice messaging and a  
PC fax that enables you to send faxes straight from your PC.  
Both the MFC-9050 and the MFC-9550 can store faxes in their built-in  
memory, which enables you to access faxes that you have received while  
you are out of your office (a feature known as remote retrieval), or to  
have incoming faxes automatically forwarded to another fax machine for  
your convenience.  
About Fax Machines  
If you’re a first-time fax machine user, fax operation might seem a little  
mysterious. You’ll soon get used to the unusual fax tones on your phone  
line, and be able to send and receive faxes easily.  
I N T R O D U C T I O N  
3
FaxTones and Handshake  
When someone is sending a fax, the fax machine sends fax calling tones,  
(CNG tones)—soft, intermittent beeps at 4-second intervals. You’ll hear  
them when you dial and press Start, and they continue for about 40  
seconds after dialling. During that time, the sending machine must begin  
the “handshake” with the receiving machine. Each time you use  
automatic procedures to send a fax, you are sending CNG tones over the  
phone line. You’ll soon learn to listen for these soft beeps each time you  
answer a phone on your fax line, so you can know if you are receiving a  
fax message.  
The receiving fax responds with fax receiving tones—loud, chirping  
sounds. A receiving fax chirps for about 40 seconds over the phone line,  
and the screen displays RECEIVING. If your fax machine is set to the  
Fax Only Mode, it will answer every call automatically with fax  
receiving tones. Even if the other party hangs up, your fax machine  
continues to send the “chirps” for about 40 seconds, and the screen  
continues to display RECEIVING. To cancel the receiving mode, press  
Stop.  
When your fax machine is in Fax/Tel (F/T) Mode, it answers with a  
short beep. After this beep, the fax machine listens for CNG tones, and  
then responds with receiving tones.  
The fax “handshake” is the time in which the sending machine’s CNG  
tones and the receiving machines “chirps” overlap. This must be for at  
least 2 to 4 seconds, so the fax machines can understand how each is  
sending and receiving the fax. The handshake cannot begin until the call  
is answered, and the CNG tones only last for about 40 seconds after the  
number is dialled. Therefore, it’s important for the receiving machine to  
answer the call in as few rings as possible.  
When you have an external telephone answering device (TAD) on your  
fax line, your TAD will determine the number of rings before the call is  
answered. Pay special attention to the directions in the Installation chapter  
for connecting a TAD (or answering machine) to your fax machine.  
ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the fax machine to check  
the integrity of a fax transmission while it is in progress. ECM  
transmissions are possible only between machines that both have the  
ECM feature. If they do, you may send and receive fax messages that are  
continuously checked for their integrity.  
Sufficient memory must be available in your machine for this feature to  
work.  
C H A P T E R O N E  
4
MFC-9050  
Control Panel Overview  
28  
31  
27  
22 21 20  
23  
30  
26  
24  
29  
25  
9O5O  
Fine  
Fax  
TAD  
F/T  
status  
status  
Photo  
S.Fine  
19  
Help/  
Tel - Index Resolution Mode Broadcast  
Menu  
Set  
ABC  
Clear  
On/Off Line FF/Cont Print Priority Test/Reset  
18  
17  
16  
15  
Verify  
DEF  
Tel  
High  
Low  
01  
13  
02  
14  
03  
15  
04  
16  
Copy  
1
2
JKL  
3
MNO  
1
GH I  
Volume  
Shift  
R
05  
17  
06  
18  
07  
19  
08  
20  
5
TUV  
4
PQRS  
6
WXYZ  
2
Redial / Pause  
Speed Dial  
Stop  
Start  
7
8
0
9
3
4
Tone  
5
7
8
9
10 11 12 13 14  
6
1
2
Tel (Telephone)  
Tone  
6
This key is used to have a telephone  
Lets you switch the dialling type during a  
conversation having picked up the external  
handset in F/T pseudo-ringing etc.  
telephone call from PULSE to TONE.  
Shift  
7
R (Recall)  
This key is used to access the “13” through  
“24” One Touch keys. In the printer mode  
when Shift is pressed together with Test/  
Reset, it resets the machine to the factory  
default settings.  
Use this key to gain access to an outside line  
and/or to recall the operator or transfer a call  
to another extension when it is connected to a  
PABX.  
3
Redial/Pause  
OneTouch Dial Keys  
8
9
Re-dials the last number called. Also inserts a  
pause in autodial numbers.  
These 12 keys give you access to 24  
previously stored phone numbers.  
Speed Dial  
Lets you dial stored phone numbers by  
pressing a two-digit number.  
4
5
Enlarge  
Enlarges copies depending on the ratio you  
select: 200%, 150%, 125%, 120%, and 100%.  
Dial Pad  
Sort  
10  
Dials phone and fax numbers and can be used  
as a keyboard for entering information into the  
machine.  
Use this key when you want multiple copies of  
a multiple page original, copied in order.  
I N T R O D U C T I O N  
5
11  
21  
Stop  
Mode  
Stops a fax, cancels an operation or exits from  
function mode.  
Select how the machine will handle incoming  
calls.  
12  
13  
22  
23  
Photo  
Resolution  
This key is used to copy photographs.  
Sets the resolution when you send a fax.  
Reduce  
Tel-Index  
Lets you look up numbers stored in the  
dialling memory.  
Reduces copies depending on the ratio you  
select: 100%, 93%, 87%, 75%, and 50%. You  
can also use the Auto Reduction function to  
have the machine automatically calculate the  
reduction ratio that fits the size of your paper.  
24  
25  
Volume  
Lets you adjust speaker and ring volume.  
Clear  
14  
15  
16  
Start  
Starts sending a fax.  
Deletes entered data or moves back one step in  
function procedure.  
Copy  
Makes a copy.  
(Right Arrow) Verify  
26  
Moves the LCD cursor to the right. When the  
machine is idle, you can also use this key to  
print the Transmission Verification Report for  
your last transmission.  
FF/Cont  
When the LCD shows REMAINED DATA,  
you can turn the machine OFFLINE and then  
press this key to print the data that is in the  
memory. Also, it clears some operation and  
machine errors.  
27  
28  
(Left Arrow)  
Moves the LCD cursor to the left.  
Liquid Crystal Display  
Displays messages to help you set up and  
operate your machine.  
17  
Print Priority  
When this key is pressed, all faxes will be  
received into memory without first printing  
and can be printed later. This key also  
increases the memory available for printing  
without decreasing memory available for  
memory transmissions and incoming  
messages.  
29  
30  
Set  
Stores a function setting into the machine.  
Menu  
Lets you access the function and programming  
mode.  
18  
19  
20  
Test/Reset  
This key is used to print a test page. When it  
is pressed together with Shift, it clears the  
data from the printer memory, cancels an error  
status, and then resets to the factory default  
settings.  
31  
Toner Empty LED  
The Toner Indicator flashes on and off when  
toner is low, so you’ll know to order another  
toner cartridge. You will still be able to print  
until the Indicator stays on.  
On/Off Line  
This key is used to turn the printer online  
(ready to receive PC data) and offline (not  
ready to receive PC data) alternately. When  
the printer is online, the LCD displays  
ONLINE.  
Help/Broadcast  
Prints a quick reference Help List. Also use  
this key when you want to send a fax to  
several different locations (maximum 174  
locations at once).  
C H A P T E R O N E  
6
MFC-9550  
Control Panel Overview  
32  
23  
31 33  
30  
35 28  
26 25  
24  
27  
34  
22  
29  
21  
955O  
Voice  
Doc.  
Play  
Fine  
Fax  
TAD  
F/T  
20  
status  
status  
Record  
Erase  
Photo  
S.Fine  
19  
18  
17  
16  
Help/  
Menu  
Set  
Clear  
Tel - Index Resolution Mode Broadcast  
On/Off Line FF/Cont Print Priority Test/Reset  
Mute  
ABC  
Verify  
DEF  
Tel  
High  
01  
13  
02  
14  
03  
15  
04  
16  
1
Enlarge Reduce  
Copy  
1
2
JKL  
3
MNO  
GH I  
Volume  
Shift  
R
Low  
Sort  
Photo  
05  
17  
06  
18  
07  
19  
08  
20  
15  
5
TUV  
4
PQRS  
6
WXYZ  
2
3
4
Redial / Pause  
Speed Dial  
Stop  
Start  
7
8
0
9
Tone  
9
13  
14  
5
7
10  
12  
6
11  
8
Tel (Telephone)  
Shift  
1
2
7
Use to shuttle the line between handset and  
monitor speaker.  
This key is used to access the “13” through  
“24” One Touch keys. In the printer mode  
when Shift is pressed together with Test/  
R (Recall)  
Reset, it resets and restores the machine to  
Use this key to gain access to an outside line  
and/or to recall the operator or transfer a call  
to another extension when it is connected to a  
PABX.  
the factory default settings.  
OneTouch Dial Keys  
These 12 keys give you access to 24  
previously stored phone numbers.  
8
Redial/Pause  
Re-dials the last number called. Also inserts a  
pause in autodial numbers.  
3
4
5
Enlarge  
9
Enlarges copies depending on the ratio you  
select: 200%, 150%, 125%, 120%, and 100%.  
Speed Dial  
Lets you dial stored phone numbers by  
pressing a two-digit number.  
Sort  
10  
11  
12  
Use this key when you want multiple copies of  
a multiple page original, copied in order.  
Dial Pad  
Dials phone and fax numbers and can be used  
as a keyboard for entering information into the  
machine.  
Stop  
Stops a fax, cancels an operation or exits from  
function mode.  
Tone  
Photo  
6
Lets you switch the dialling type during a  
telephone call from PULSE to TONE.  
This key is used to copy photographs.  
I N T R O D U C T I O N  
7
Reduce  
Record  
13  
23  
24  
Reduces copies depending on the ratio you  
select: 100%, 93%, 87%, 75%, and 50%. You  
can also use the Auto Reduction function to  
have the machine automatically calculate the  
reduction ratio that fits the size of your paper.  
Lets you record an Outgoing Message (OGM),  
memos and telephone calls.  
Help/Broadcast  
Prints a quick reference Help List. Also use  
this key when you want to send a fax to  
several different locations (maximum 174  
locations at once).  
Start  
Starts sending a fax.  
14  
15  
16  
Copy  
Makes a copy.  
Mode  
25  
Select how the machine will handle incoming  
calls.  
FF/Cont  
When the LCD shows REMAINED DATA,  
you can turn the machine OFFLINE and then  
press this key to print the data that is in the  
memory. Also, it clears some operation and  
machine errors.  
Resolution  
Sets the resolution when you send a fax.  
26  
27  
Tel-Index  
Lets you look up numbers stored in the  
dialling memory.  
Print Priority  
17  
Volume  
28  
29  
When this key is pressed, all faxes will be  
received into memory without first printing  
and can be printed later. This key also  
increases the memory available for printing  
without decreasing memory available for  
memory transmissions and incoming  
messages.  
Lets you adjust speaker and ring volume.  
Clear  
Deletes entered data or moves back one step in  
function procedure.  
(Right Arrow)Verify  
30  
Moves the LCD cursor to the right. When the  
machine is idle, you can also use this key to  
print the Transmission Verification Report for  
your last transmission.  
Test/Reset  
18  
19  
This key is used to print a test page. When it  
is pressed together with Shift, it clears the  
data from the printer memory, cancels an error  
status, and then resets to the factory default  
settings.  
(Left Arrow) Mute  
Moves the LCD cursor to the left. Also, this  
key lets you put calls on hold.  
31  
32  
On/Off Line  
This key is used to turn the printer online  
(ready to receive PC data) and offline (not  
ready to receive PC data) alternately. When  
the printer is online, the LCD displays  
ONLINE.  
Liquid Crystal Display  
Displays messages to help you set up and  
operate your machine.  
Set  
33  
34  
Stores a function setting into the machine.  
Play  
20  
21  
22  
Lets you listen to voice messages and outgoing  
messages stored in memory.  
Menu  
Lets you access the function and programming  
mode.  
Erase  
Lets you delete voice messages, fax messages  
or all messages.  
Toner Empty LED  
35  
The Toner Indicator flashes on and off when  
toner is low, so you’ll know to order another  
toner cartridge. You will still be able to print  
until the Indicator stays on.  
Voice and Doc. Indicator Lights  
These lights tell you whether voice messages  
or faxes are stored in memory.  
C H A P T E R O N E  
8
9
C H A P T E R T W O  
Installation  
2
Packing List  
Make sure you have the following items:  
Wire Extension  
(Both wire extensions are same size)  
Telephone  
Line Cord  
Dust Cover  
Telephone  
Handset*  
Handset  
Curled Cord*  
Drum Unit Assembly  
Owner’s Manual  
Quick Start  
Guide*  
Document  
Tray  
Paper Tray  
Printer Drive  
Floppy Disk**  
CD-ROM*  
* ....... Only for MFC-9550  
** ......... Only for MFC-9050  
Whenever you transport the machine, use the packing materials that  
came with your machine and pack the machine correctly.  
C H A P T E R T W O  
10  
Choosing a Location  
Place your machine on a flat, stable surface, such as a desk. Select a  
place that is free of vibration and shocks. Locate the machine near a  
telephone wall socket and a standard earthed electrical socket.  
Avoid placing your machine where it may be knocked. Do not place near  
heaters, air conditioners, water, chemicals or refrigerators. Do not expose  
the machine to direct sunlight, excessive heat, moisture or dust. Do not  
connect your machine to electrical outlets controlled by wall switches or  
automatic timers as disruption of power can wipe out information in the  
unit’s memory. Do not connect your machine to electrical outlets on the  
same circuit as large appliances or other equipment that might disrupt the  
power supply. Avoid interference sources, such as speakers or the base  
units of cordless phones.  
Ensure the airflow from the fan on the right hand side of the machine is  
not impeded.  
CAUTION  
Caution  
We recommend that this product be used with a surge protection  
device to protect the product against damage caused by a lightning  
strike.  
1
2
Never touch telephone wires or terminals that are not insulated  
unless the telephone line has been disconnected at the network  
interface.  
I N S T A L L A T I O N  
11  
Avoid using a telephone (other than a cordless type) during an  
electrical storm. There may be a remote risk of electric shock from  
lightning.  
3
4
Do not use the telephone to report a gas leak in the vicinity of the  
leak.  
Assembly  
Install the Drum Unit Assembly  
(withToner Cartridge)  
Unpack the drum unit assembly, including the toner cartridge, and  
gently rock it from side to side five or six times.  
1
To prevent damage to the drum, do not expose it to light  
for longer than a few minutes.  
Do NOT remove the starter sheet – this will be ejected  
while the machine is warming up.  
C H A P T E R T W O  
12  
Do NOT remove starter sheet.  
Open the top cover of the machine.  
2
Top Cover  
I N S T A L L A T I O N  
13  
Holding the drum unit by its handles, insert it in the machine.  
3
Close the top cover.  
4
C H A P T E R T W O  
14  
Setting Up the machine  
Follow the instructions below to connect the handset (For MFC-9550  
only), power cord, and telephone line.  
*
*
EXT.  
LINE  
* ....... Only for MFC-9550  
(Example for the U.K.)  
Connecting the Handset. (For MFC-9550 only)  
Connect the curled handset cord to the bottom of the handset and to  
the left side of the machine.  
1
Connect the power cord.  
When you connect the power, the screen displays  
2
01/01/1999 00:00  
SLEEP  
I N S T A L L A T I O N  
15  
IMPORTANT:  
If you need to remove the moulded mains plug in order to  
fit an appropriate type, you must discard the moulded plug  
immediately having cut it off, in order that it is not  
inadvertently inserted into a live socket, thus presenting a  
shock hazard. The wires in the mains lead of this  
appliance are coloured in accordance with the following  
code.  
Green-and-yellow : Earth  
Blue  
Brown  
: Neutral  
: Live  
As the wires in the mains lead of this apparatus may not  
correspond with the coloured markings identifying the  
terminals in your plug, proceed as follows:  
The wire which is coloured green-and-yellow must be  
connected to the terminal in the plug which is marked by  
the letter “E” or by the safety earth symbol  
green or green-and-yellow.  
or coloured  
The wire which is coloured blue must be connected to the  
terminal which is marked with the letter “N” or coloured  
black.  
The wire which is coloured brown must be connected to  
the terminal which is marked with the letter “Lor coloured  
red.  
The PC interface is a SELV (Safety Extra Low Voltage) port  
as defined in EN41003. It must only be connected with a  
SELV circuit; only the MFL Pro for Fax cable kit (available  
in an option pack), satisfies this requirement.  
NOTICE:  
This machine must be fitted with an earthed plug.  
Since the machine is earthed via the mains plug, you can protect  
yourself from potentially hazardous electrical conditions on the  
telephone network by keeping the power to your machine on when  
you connect it to a telephone line. Similarly, you can protect yourself  
when you want to move your machine, by disconnecting the  
telephone line first, and then the power cord.  
Do not touch the rollers at the paper exit.  
C H A P T E R T W O  
16  
Connect one end of the telephone line cord to the socket marked  
LINE on the left side of the machine. Connect the other end to the  
modular wall socket.  
Attach the wire extensions to the Multi-purpose sheet feeder, and to  
the document guide base.  
3
4
Attach the document and paper trays to the machine and pull out  
their extensions.  
5
I N S T A L L A T I O N  
17  
Loading Paper  
Open the Multi-purpose sheet feeder cover.  
1
Fan the paper well. Load the paper, making sure that the printing  
surface is towards the fax unit and the paper level is stacked below  
the triangle mark. The feeder can hold up to 200 sheets of 80gsm  
paper, or up to 10 envelopes.  
2
Adjust the guides to fit the paper width.  
3
C H A P T E R T W O  
18  
Attaching Dust Cover  
It is essential to keep the dust cover on your machine to prevent dust  
from entering the print mechanism.  
Using the dust cover on your machine will prolong the life of the  
drum unit.  
Attach the dust cover to the now open Multi-purpose Sheet Feeder  
cover, pressing the dust cover sides around the feeder until they snap  
into place.  
1
Close the Multi-purpose Sheet Feeder cover.  
2
Acceptable Paper  
Size  
Weight  
: A4 (210mm x 297mm)  
: 60 g/m2 – 158 g/m2  
Thickness : 0.08 – 0.20 mm  
I N S T A L L A T I O N  
19  
Multi-Line Connections (PABXs)  
Most offices use a central telephone system, or PABX. The machine will  
work with most PABX or key systems that allow a two-wire analogue  
connection. However, we recommend that you have a separate telephone  
line for your machine. You can then leave the machine in Fax Only Mode  
to receive faxes any time of day or night.  
If you are installing the machine to work with a PABX:  
It is not guaranteed that the unit will operate correctly under all  
circumstances with a PABX. Any cases of difficulty should be  
reported first to the company that handles your PABX.  
1
If all incoming calls will be answered by a switchboard operator, it is  
recommended that the Answer Mode be set to Manual. All incoming  
calls should initially be regarded as telephone calls.  
2
The unit may be used with either pulse or tone dialling.  
3
Ringer Equivalence Number (REN)  
This equipment has a REN value of 1. A BT line has a “bell ringing”  
capacity, or REN, of 4. This means that adding downstream-connected  
extension telephones and/or extension bells to a total REN of greater  
than 4 may cause a reduction in the bell volume. In extreme cases, it  
may cause the auto-answer facility of the machine to fail.  
Therefore, up to three additional extension telephones (each assuming a  
REN of 1), may be connected downstream of your machine. For an  
explanation of “downstream connection, read “Using extension  
telephones” which follows.  
Unless otherwise marked, a telephone provided by BT may be assumed  
to have a REN value of 1.  
C H A P T E R T W O  
20  
Using ExtensionTelephones  
It may be that your premises are already wired with parallel extension  
telephones, or you intend to add extension telephones to your line, in  
addition to your machine. While the simplest arrangement is  
straightforward parallel connection, there are some reasons as to why this  
arrangement will cause unsatisfactory service, the most obvious of which  
is inadvertent interruption of a facsimile transmission by someone  
picking up an extension telephone in order to make an outgoing call.  
Additionally, remote activation may not operate reliably in such a simple  
configuration.  
This machine may also be set to make a delayed transmission (i.e. a  
transmission at a pre-set time). This pre-set job may coincide with  
someone picking up an extension handset.  
Such problems can easily be eliminated however, if you arrange  
modification of your extension wiring circuit, such that extension devices  
are connected “downstream” of your machine, in a master/slave  
configuration. In such a configuration, this machine can always detect  
whether a telephone is in use, thus it will not attempt to seize the line  
during that time. This is known as “telephone off-hook detection.”  
The inadvisable configuration is shown in figure 1 below, and the  
recommended master/slave configuration is shown in figure 2.  
This new connection configuration can be arranged by your contacting  
BT, Kingston upon Hull Telecommunications, your PABX maintainer or  
a qualified telephone installation company as appropriate. Simply  
explained, the extension telephone circuit should be terminated on a  
normal modular plug (BT 431A style), which in turn should be inserted  
into the modular socket of the white “T”-shaped connector provided as  
part of the line cord assembly.  
EXTENSION  
SOCKET  
EXTENSION  
SOCKET  
MASTER  
SOCKET  
INCOMING  
LINE  
FAX  
INADVISABLE CONNECTION OF EXTENSION SOCKETS  
Fig. 1.  
DISCONNECT  
EXTENSION  
SOCKET  
EXTENSION  
SOCKET  
MASTER  
SOCKET  
INCOMING  
LINE  
FAX  
FAX MACHINE MUST BE PLUGGED  
INTO MASTER SOCKET  
RECOMMENDED CONNECTION OF EXTENSION SOCKETS  
Fig. 2.  
I N S T A L L A T I O N  
21  
Connecting an ExternalTelephone  
Answering Device (TAD)  
Sequence  
You might choose to connect an additional answering machine. When  
you have an external TAD on the same telephone line as the machine,  
the TAD answers all calls. The machine “listens” for fax calling (CNG)  
tones. If it hears them, the machine takes over the call and receives the  
fax. If it doesn’t hear the CNG tones, the machine will not answer the  
call, and messages can be left on the TAD by callers in the normal way.  
The TAD must answer within a maximum of four rings. However, we  
recommend two rings as the TAD setting. The machine cannot hear  
CNG tones until the TAD has answered the call, and with four rings there  
are only 8–10 seconds of CNG tones left for the fax “handshake.” Make  
sure you carefully follow instructions in this manual for recording your  
outgoing message. Do not use a “toll-saver” ring setting on the TAD.  
It is important that the TAD is connected via the EXT socket on the  
machine or on the line jack unit. Do not use a line doubler on the line  
jack as this can cause answering problems.  
Connections  
You may connect an external TAD to your machine, as shown below.  
1
TAD  
TAD  
(Example  
for the U.K.)  
Set your external TAD to two rings or less.  
Record the outgoing message (see below).  
Set the TAD to answer calls.  
2
3
4
5
Set Message Storage (Menu, 1, 8, 1) to VOICE:EXT. (Only for  
MFC-9550)  
Set the Answer Mode to TAD.  
6
C H A P T E R T W O  
22  
Outgoing Message (OGM) of ExternalTAD  
Timing is important in recording this message. The message sets up the  
ways to handle both manual and automatic fax reception.  
We recommend the outgoing message (OGM) is no longer than 20  
seconds.  
1
Allow 5 seconds of silence at the beginning of your message.  
(This allows the fax to detect the calling tone prior to OGM, so  
reception can be faster.)  
2
We recommend that you end your OGM by giving your Remote  
3
Activation Code for people sending manual faxes. For example:  
“After the beep, leave a message or send a fax manually by pressing  
51 and Start.”  
Please note that some faxes that are sent manually cannot be received  
automatically because some fax machines do not send a fax tone if the  
call is manually dialled. In these cases you must inform callers that they  
must enter the remote activation code to send a fax.  
Connecting an ExternalTelephone  
Your machine is equipped with a handset that you can use as a regular  
phone. However, you can also connect a separate telephone (or telephone  
answering device) to your machine, as shown below.  
(Example  
for the U.K.)  
Whenever this external phone (or TAD) is in use, the screen displays  
EXT. TEL IN USE, and, if the machine’s handset is lifted, an alarm  
sounds.  
To disconnect the call on the external phone and switch to the fax  
machine, lift the handset and press Tel (for MFC-9550 only).  
23  
C H A P T E R T H R E E  
On-Screen  
Programming  
3
User-Friendly Programming  
See  
“Using This  
Manual”  
We have designed your machine with on-screen programming and a Help  
key. User-friendly programming helps you take full advantage of all the  
functions your machine has to offer.  
chap. 1  
Since your programming is done on the LCD, we have created step-by-  
step on-screen prompts to help you program your machine. All you need  
to do is follow the prompts as they guide you through the function menu  
selections, programming options and settings.  
Function Mode  
You can access the Function Mode by pressing Menu.  
When you enter the Function Mode, your machine displays a list of main  
menu options from which you can choose. These options appear one after  
the other on the display. Select an option by pressing Set when the option  
appears on the LCD.  
You can “scroll” more quickly through the available options by pressing  
. When the screen displays your selection, press Set. (Use  
to scroll  
backward if you passed your choice or to save key strokes. Both arrow  
keys show all options, in the opposite order.)  
If you want to exit the Function Mode, press Stop.  
Before you press Set, you can correct any mistake you have made  
entering information in a field using the dial pad. Use  
to back up and  
then type over the incorrect characters. When you finish a function, the  
screen displays ACCEPTED.  
C H A P T E R T H R E E  
24  
Alternating Displays  
The LCD sometimes alternates between the currently selected option,  
and a help message giving brief instructions about how to proceed. The  
display you’ll probably see most often is shown below, showing you that  
when you place a document in the feeder, you can either dial a number to  
send it as a fax or press the Copy key to make a copy of the document.  
FAX: NO. & START  
COPY: PRESS COPY  
Function SelectionTable  
If you have a basic understanding of how to program your machine, you  
can perform most of the programming settings without the Owner’s  
Manual. To help you understand the function selections, options, and  
settings that are available, use the Function Selection Table below.  
< 1. FAX MENU FUNCTIONS >  
1. INITIAL SETUP  
Function  
Description  
Factory Set Chapter  
1. TONE/PULSE  
2. DATE/TIME  
Select the dialling mode.  
TONE  
4
4
Enter date and time for LCD  
display and to print on  
transmissions.  
01/01/1999 00:00  
3. STATION ID  
4. BEEPER  
Program the name, fax number --  
and telephone number to appear  
on each transmitted page.  
4
4
Adjust the volume level of the  
beeps when you press a key, an  
error occurs or a document is  
sent or received.  
LOW  
5. PBX  
Turn on if PABX (Private  
Automatic Branch Exchange) is  
connected to your machine.  
OFF  
--  
4
4
4
6. CLOCK CHANGE Adjust the machine’s clock by  
one hour for summer/winter  
time.  
7. SLEEP MODE  
Power save mode.  
00 Min.  
O N - S C R E E N P R O G R A M M I N G  
25  
2. SETUP RECEIVE  
Function  
Description  
Factory Set Chapter  
1. RING DELAY  
Number of rings before the  
RING DELAY:02  
TOLL SAVER:OFF  
(MFC-9550)  
5
machine answers in Fax/Tel  
(F/T), Fax or TAD (Message  
Manager for MFC-9550) mode.  
2. F/T RING TIME  
3. FAX DETECT  
4. REMOTE CODE  
Sets the time for F/T pseudo-ring 30  
in Fax/Tel (F/T) mode.  
5
5
5
Receive fax messages without  
ON  
pressing the Start key.  
Enter code to activate or  
deactivate your machine from a  
remote location.  
OFF  
(
51, #51)  
5. REDUCTION  
Reduces size of image.  
AUTO  
ON  
5
5
6. MEM. RECEIVE  
Automatically stores any  
incoming faxes in its memory  
if it runs out of paper.  
7. PRINT DENSITY  
8. POLLING RX  
9. TONER SAVE  
Adjusts printing to be lighter or --  
darker.  
5
5
You call another fax machine to --  
receive a fax from it.  
Increase life of toner cartridge. OFF  
5
5
0. PC INTERFACE  
ON/OFF  
ON  
(Only for MFC-9550)  
3. SETUP SEND  
Function  
Description  
Factory Set Chapter  
1. COVERPG SETUP Automatically sends a  
programmable cover page or  
OFF  
6
prints a sample cover page.  
2. COVERPAGE NOTE Program a customized message --  
6
6
6
6
6
for fax cover page.  
3. CONTRAST  
Change the lightness or darkness AUTO  
of a fax you are sending.  
4. RESOLUTION  
Allows you to change  
STANDARD  
resolutions page by page.  
5. OVERSEAS MODE Special setting for international OFF  
transmissions.  
6. CALL RESERVE  
You can send a fax, then speak OFF  
to the person operating the  
other fax machine or print a  
sample call back message.  
7. TIMER  
Set the machine to send your  
documents later.  
--  
--  
6
6
8. POLLED TX  
Set Polled Transmission for  
someone to poll your fax machine  
to receive a fax from you.  
9. REAL TIME TX  
NEXT FAX ONLY/ON/OFF  
OFF  
6
C H A P T E R T H R E E  
26  
4. REMAINING JOBS  
Function  
Description  
Factory Set Chapter  
Cancel a delayed fax (timer) or  
polling job.  
5, 6  
5. INTERRUPT  
Function  
Description  
Factory Set Chapter  
Send a fax now, even if you  
have the machine set to send a  
fax later, or if you have it set  
for Polling.  
6
6. SET QUICK-DIAL  
Function Description  
Factory Set Chapter  
1. ONE-TOUCH DIAL Dial numbers stored in memory --  
7
7
7
by pressing only one key.  
2. SPEED-DIAL  
Dial numbers stored in memory --  
by pressing only three keys.  
3. SETUP GROUPS  
Set up a Group number for  
broadcasting.  
--  
7. PRINT REPORTS  
Function  
Description  
Factory Set Chapter  
1. XMIT REPORT  
Print confirmation of  
transmission after each  
document is sent.  
OFF  
11  
2. JOURNAL  
Lists information about the last JOURNAL:OFF 11  
50 incoming and outgoing faxes.  
3. QUICK-DIAL  
Lists names and numbers  
stored in One Touch and Speed  
Dial memory (in numerical  
order).  
--  
11  
4. TEL. INDEX  
Alphabetical list of stored  
numbers.  
--  
11  
5. SYSTEM SETUP  
Lists various system settings.  
--  
--  
11  
11  
6. MEMORY STATUS Lists information about  
memory use.  
O N - S C R E E N P R O G R A M M I N G  
27  
8. REMOTE FAX OPT (MFC-9050 Only)  
Function  
Description  
Factory Set Chapter  
1. FAX FWD  
Set your fax machine to  
forward faxes.  
OFF  
9
2. FAX STORAGE  
Store incoming faxes into  
OFF  
9
memory for remote retrieval.  
3. REMOTE ACCESS Set code for retrieving faxes.  
159  
--  
9
5
4. PRINT DOCUMENT Print incoming faxes stored in  
the memory.  
8. SETUP TAD (MFC-9550 Only)  
Function  
Description  
Factory Set Chapter  
1. MESSAGE STORE Select if memory will store fax, DOC:OFF  
10  
voice or both.  
VOICE:ON  
2. BACKUP PRINT  
3. OGM  
Automatically prints a copy of  
faxes received into memory.  
ON  
10  
Select/Record outgoing  
messages.  
TAD MESSAGE 5, 10  
4. ICM MAX. TIME  
Select maximum length of  
incoming messages.  
35 seconds  
10  
10  
5. ICM REC. MONITR Select ON or OFF to  
screen voice messages as they  
ON  
come in.  
6. FAX FWD/PAGING Set fax machine to forward  
fax/message ––OR–– to call  
your pager.  
OFF  
10  
10  
7. REMOTE ACCESS Set code for retrieving  
159  
messages.  
C H A P T E R T H R E E  
28  
0. MISCELLANEOUS  
Function  
Description  
Factory Set Chapter  
2. CALLER ID  
(Only for the U.K)  
View and dial back, or print a  
list of the last 30 Caller IDs  
stored in memory.  
ON  
5
< 2. PRINTER MENU FUNCTIONS (Only for MFC-9550) >  
1. PRINT OPTIONS  
Function  
Description  
Factory Set Chapter  
1. INTERNAL FONT You can print resident fonts to  
--  
14  
check and confirm font types  
2. CONFIGURATION Printer settings and status are  
--  
14  
listed here.  
2. RESET PRINTER  
Function  
Description  
Factory Set Chapter  
1. FACTORY RESET  
You can restore factory default --  
settings and temporary settings  
14  
for the printer back to factory  
default settings.  
2. HEX DUMP MODE If you set HEX DUMP MODE, --  
all the PC data is printed in  
14  
hexadecimal, for testing  
purposes.  
29  
C H A P T E R F O U R  
Initial  
Setup  
4
Getting Started  
Setting the Dialling Mode (Tone/Pulse)  
Your machine is initially set to TONE. If you are using a PULSE dial  
line, you can change the setting to PULSE by following the steps below.  
For the MFC-9050, Press Menu, 1, 1.  
For the MFC-9550, Press Menu, 1, 1, 1.  
The screen prompts you to select TONE or PULSE.  
1
DIALLING:TONE  
DIALLING:PULSE  
Use  
or  
to select the dialling mode.  
2
3
4
Press Set when the screen displays the dialling mode you want.  
Press Stop to exit.  
Although this equipment can use either Pulse or Tone signalling, only the  
performance of the Tone signalling is subject to regulatory requirements  
for correct operation. It is therefore strongly recommended that the  
equipment is set to use the Tone signalling for access to public or private  
emergency services. The Tone signalling also provides faster call set up.  
C H A P T E R F O U R  
30  
Setting the Date andTime  
Your machine displays the date and time, and prints it on every fax you  
send.  
In the event of a power failure, the machine maintains date and time  
information for about 15 hours (MFC-9550) or about 12 hours (MFC-  
9050). All other settings remain unaffected.  
For the MFC-9050, Press Menu, 1, 2.  
For the MFC-9550, Press Menu, 1, 1, 2.  
1
The screen prompts you to enter the year.  
ENTER YEAR:XX  
Enter the last two digits of the year. The screen displays your entry.  
2
Press Set. The screen prompts you to enter the month.  
3
ENTER MONTH:XX  
Enter two digits for the month (for example, enter 09 for September,  
or 10 for October). The screen displays your entry.  
4
Press Set. The screen prompts you to enter the day.  
5
ENTER DAY:XX  
Enter two digits for the day (for example, 06). The screen displays  
your entry.  
6
Press Set. The screen prompts you to set the time.  
7
ENTER TIME:XX:XX  
Enter the time in 24-hour format (for example, enter 15:25 for 3:25  
PM).  
8
Press Set.  
9
Press Stop. The screen now displays the date and time you set, and  
displays it whenever the machine is standing by.  
10  
Setting the Station ID  
See  
“Composing  
an Electronic  
Cover page”  
chap. 6  
You can store your name, fax number, and telephone number to be  
printed on all fax pages that you send.  
It is important that you enter the fax and telephone numbers in the  
internationally standardized format, i.e. in accordance with the following  
strict sequence:  
I N I T I A L S E T U P  
31  
-
-
The “+” (plus) character  
Your Country Code (e.g. “44” for the United Kingdom, “41” for  
Switzerland)  
-
-
-
Your local area code minus any leading “0” (“9” in Spain)  
A space  
Your number on the local exchange, using spaces to aid readability as  
appropriate.  
As an example, your machine is installed in the United Kingdom, is to  
be used for both fax and voice calls, and your national telephone number  
is 0161-444 5555, then you must set the fax and telephone number parts  
of your station ID as: +44 161-444 5555  
For the MFC-9050, Press Menu, 1, 3.  
For the MFC-9550, Press Menu, 1, 1, 3.  
The screen prompts you to enter your fax number.  
1
FAX:  
See  
“Entering  
Text”  
Enter your fax number (up to 20 digits). The screen displays your  
entry.  
2
3
Press Set. The screen prompts you to enter your telephone number.  
in this  
chapter  
TEL:  
Enter your telephone number (up to 20 digits). If your telephone  
number and fax number are the same, enter the same number again.  
The screen displays your entry.  
4
5
Press Set. The screen prompts you to enter your name or your  
company name.  
NAME:  
Use the dial pad to enter your name (up to 20 characters). (You can  
use the following chart to help you enter letters.)  
6
Press Set to confirm.  
7
8
Press Stop. The screen returns to the date and time.  
The telephone number you entered is used only for the Call Back  
Message and Cover Page features.  
If you do not enter a fax number, no additional information can be  
entered.  
C H A P T E R F O U R  
32  
To enter a space, press  
characters.  
once between numbers and twice between  
If your Station ID has already been programmed, the screen prompts  
“1” to make a change, or “2” to exit without changing.  
EnteringText  
When you are setting certain functions, such as the Station ID, you may  
need to enter text into the machine. Most keys on the dial pad have three  
or four letters printed above them. The keys for 0, #, and don’t have  
printed letters because they are used for special characters.  
By pressing the appropriate number on the dial pad the correct number of  
times, you can access the character you want.  
Press Key  
one time  
two times three times four times five times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
C
F
2
3
4
5
6
S
8
Z
A
D
G
J
H
K
N
Q
U
X
I
L
O
R
V
Y
M
P
M
7
T
T
9
W
Inserting spaces  
If you want to enter a blank space, press  
twice.  
Making corrections  
If you entered a letter incorrectly and want to change it, press  
to move  
the cursor after the last correct letter. Then press Clear; all letters above  
and to the right of the cursor are deleted. Re-enter the correct text and/or  
digits. You can also back up and type over incorrect letters.  
Repeating letters  
If you need to enter a character assigned to the same key as the previous  
character, press  
to move the cursor to the right.  
I N I T I A L S E T U P  
33  
Special characters and symbols  
Press  
for  
(space) ! ” # $ % & ’ ( ) + , - . /  
Press # for  
: ; < = > ? @ [ ] ^ _  
Ä Ë Ö Ü À Ç È É 0  
Press 0 for  
Setting the BeeperVolume  
You can set the beeper to LOW, HIGH or OFF. The machine comes  
with this volume set to LOW. When the beeper is set to LOW or HIGH,  
the machine beeps every time you press a key or make an error, and at  
the end of sending or receiving a fax.  
For the MFC-9050, Press Menu, 1, 4.  
For the MFC-9550, Press Menu, 1, 1, 4.  
1
Press  
or  
to select your setting.  
2
3
4
When the screen displays the setting you want, press Set.  
Press Stop to exit.  
PABX andTRANSFER  
Your machine is initially set to be connected with PSTN (Public  
Switched Telephone Network) lines. However, many offices use a central  
telephone system or Private Automatic Branch Exchange (PABX). Your  
fax can be connected to most types of PABX. You can easily gain access  
to the outside line from your fax connected to PABX by just pressing R.  
Also, you can transfer a call to another extension by pressing R.  
Setting PABX  
If your machine is connected to a PABX system, set PBX:ON. If not, set  
OFF.  
For the MFC-9050, Press Menu, 1, 5.  
For the MFC-9550, Press Menu, 1, 1, 5.  
The screen displays  
1
PBX:OFF  
SELECT { } & SET  
Press  
or  
to select ON (or OFF).  
2
3
4
Press Set when the screen displays your selection.  
Press Stop to exit.  
C H A P T E R F O U R  
34  
You can program an R keypress as part of a number stored in a One  
Touch or Speed Dial location. When programming the One Touch or  
Speed Dial number (Function menu 6-1 or 6-2) press R first (the screen  
displays “!”), then enter the telephone number. If you do this, you do not  
need to press R each time before you dial using a One Touch or Speed  
Dial location. (See chap. 7.)  
However, if PBX is set to OFF, you can’t use the One Touch or Speed  
Dial number that the R keypress is programmed into.  
Setting the Clock Change  
You can easily let the machine’s clock gain or lose one hour by using this  
feature.  
For the MFC-9050, Press Menu, 1, 6.  
For the MFC-9550, Press Menu, 1, 1, 6.  
1
The screen displays  
TO SUMMER TIME ?  
SELECT { } & SET  
Press  
to lose an hour.  
or  
to select Summer time to gain an hour or Winter time  
2
Press Set.  
3
4
Press 1 to change to Winter time or Summer time. ––OR–– Press 2  
to exit without changing.  
Sleep Mode  
Setting the Sleep Mode reduces power consumption while the machine is  
idle. You can choose how long the machine is idle (from 00 to 99  
minutes) before it drops into sleep mode. The timer automatically resets  
when the machine receives a fax or PC data, or makes a copy. The  
factory setting is 0 minutes.  
For the MFC-9050, Press Menu, 1, 7.  
For the MFC-9550, Press Menu, 1, 1, 7.  
1
Use the dial pad to enter the amount of time the machine is idle  
before it drops into sleep mode (00 to 99).  
2
Press Set.  
3
4
Press Stop to exit.  
I N I T I A L S E T U P  
35  
Setting the SpeakerVolume  
You can adjust the speaker volume when your machine has dialled  
(onhook dialling) and the line is connected. You can turn the volume OFF  
or you can select a volume level.  
Press  
or  
to adjust the volume level. The display shows the setting  
you are choosing. Each key press changes the volume to the next setting.  
The new setting will remain until you change it again.  
If you have a MFC-9550, you can adjust the speaker volume while you  
are listening to your OGM (Outgoing Message) and ICMs (incoming  
messages).  
If you turn the Incoming Recording Monitor to OFF (Menu, 1, 8, 5) on  
the MFC-9550, the Speaker for screening calls will be disabled and you  
will not be able to hear callers leaving messages. The volume for other  
operations can still be controlled using  
and  
.
Setting the RingVolume  
You can adjust the ring volume when your machine is idle. You can turn  
the ring OFF.  
Press  
or  
to adjust the volume level. With each key press, the  
machine rings so you can hear the current setting and the display shows  
the setting you are choosing. Each key press changes the volume to the  
next setting.  
The new setting will remain until you change it again.  
Memory Storage  
Your machine is equipped with an internal battery that will keep the date  
and time information for up to 12 hours (MFC-9050), about 15 hours  
(MFC-9550) after power has been cut off. After that time, the date and  
time will be lost and you will have to re-enter the information. In the  
event of a power failure, all settings in the INITIAL SETUP, SETUP  
RECEIVE, SET QUICK-DIAL, REMOTE FAX OPT (MFC-9050)  
and SETUP TAD (MFC-9550), plus the COVERPG SETUP and  
COVERPAGE NOTE (from SETUP SEND) functions are stored  
permanently.  
On the MFC-9550, it will retain the data for Out-of-Paper Reception and  
Message Manager for up to 9 hours after a power interruption.  
C H A P T E R F O U R  
36  
37  
C H A P T E R F I V E  
Setup  
Receive  
5
Basic Receiving Operations  
Select Answer Mode  
If you have the model MFC-9050, you’ll need to connect an external  
telephone if you wish to use the Fax/Tel (F/T) or Manual Mode.  
Answer Mode  
means light off.  
For  
(
means light on.)  
Fax  
TAD  
F/T  
1. Manual  
You must answer all calls yourself. If you  
hear fax tones, press Start to begin  
receiving the fax, then hang up.  
2. Fax Only  
The machine automatically answers every  
call as a fax call. You cannot receive a  
voice call, but you can dial out and make a  
voice call. (This setting is recommended if  
the fax machine is on its own dedicated  
line.)  
Fax  
TAD  
F/T  
See  
“Fax/Tel  
(F/T) Mode  
Only”  
3. Fax/Tel  
The machine automatically answers every  
call. If the call is a fax, it prints the fax. If  
the call is not a fax, it signals you with an  
F/T pseudo-ring, different from the phone  
company ringing, to alert you to pick up  
the call. If you select this setting, you’ll  
need to set the Ring Delay and F/T Ring  
Time features (on the following pages).  
Fax  
TAD  
F/T  
(F/T)  
in this  
chapter  
C H A P T E R F I V E  
38  
4. TAD  
This is the only setting in which you can  
use an external answering machine. Your  
telephone answering device is connected to  
your machine, and answers every call.  
Once the external telephone answering  
device (TAD) answers, the machine listens  
for fax tones. If it detects fax tones, Fax  
messages are printed.  
Fax  
TAD  
F/T  
For MFC-  
(9050  
)
The TAD setting works only with an external telephone answering device  
(TAD). Ring Delay and F/T Ring Time do not work in this setting.  
5. TAD  
The MFC-9550 provides you with a built-  
in digital Message Manager for fax and  
voice. When you set the machine to answer  
calls, it will record up to 20 minutes of  
messages. For more information about  
Message Manager operation, please see  
chap. 10.  
Fax  
TAD  
F/T  
For MFC-  
(
)
9550  
Manual Reception (Manual Mode)  
When you set the Answer Mode to manual, you must answer each  
incoming call yourself. Here is what you should do when using Manual  
Mode:  
IfYou Get a...  
ThenYou Should...  
1. Regular phone call  
Talk as you normally would.  
2. Phone call and  
Press Start when finished talking, and  
replace the handset.  
request to send a fax  
NOTE:Sender must also press Start.  
3. Fax tone...  
Press Start, and replace the handset.  
Automatic Fax Only Reception (Fax Mode)  
You can automatically receive all your faxes in Automatic Fax Reception  
mode (Fax light is on). Select this mode by pressing Mode.  
S E T U P R E C E I V E  
39  
Setting the Ring Delay  
See  
“Operation  
from an  
External or  
Extension  
Telephone”  
and  
“For Fax/Tel  
(F/T) Mode  
Only”  
The Ring Delay setting determines the number of times the machine  
rings before it answers.  
For the MFC-9050, Press Menu, 2, 1.  
For the MFC-9550, Press Menu, 1, 2, 1.  
If you have a MFC-9050, go to Step 4.  
1
Press  
or  
Press Set.  
Press or  
to select RING DELAY.  
2
3
4
to select how many times the line rings before the  
in this  
chapter  
machine answers (01-04 or 02-04 for IRE).  
Press Set when the screen displays your selection.  
Press Stop to exit.  
5
6
Setting the F/T RingTime  
You need to determine how long the machine will notify you with its  
special F/T pseudo-ring when you have a voice call. This ringing  
happens after the initial ringing from the phone company. Only the  
machine rings, for 20, 30, 40 or 70 (for the U.K. and others) or 20, 30,  
40, or 55 (for IRE) seconds; no other phones on the same line ring the  
special F/T pseudo-ring.  
See  
“Operation  
from  
Extension  
Telephone”  
in this  
chapter  
For the MFC-9050, Press Menu, 2, 2.  
For the MFC-9550, Press Menu, 1, 2, 2.  
1
2
3
Press  
or  
to select how long the machine will ring to alert you  
that you have a voice call.  
Press Set when the screen displays your selection.  
RING TIME:30 SEC  
Press Stop to exit.  
4
Now, when a call comes in and the machine is set to Fax/Tel (F/T)  
Mode, all phones on this line will ring the number of times you selected  
in Ring Delay.  
You can let the machine pick up and detect if it’s a fax or voice call. If  
it’s a fax call, the machine prints the fax. If it’s a voice call, the machine  
signals you with an F/T pseudo-ring for the length of time you selected  
in F/T Ring Time.  
C H A P T E R F I V E  
40  
Even if the caller hangs up during the F/T pseudo-ringing, the machine  
continues the F/T pseudo-ringing for the set time.  
Please note that some faxes cannot be received automatically in Fax/Tel  
(F/T) Mode, because some fax machines do not send the standard Group  
3 calling tone (“CNG”).  
IMPORTANT: This machine does not re-generate ringing conditions to  
any extension telephones. Any such extension telephones will only ring  
during the period set on ring delay.  
Recording the Fax/Tel Outgoing  
Announcement (F/T MESSAGE)  
(Only for MFC-9550)  
This is the announcement played by your machine (not an external TAD)  
when someone calls and your machine is set to Fax/Tel (F/T) Mode.  
Although callers hear your announcement, they cannot leave a message.  
To erase the announcement, follow the directions in chapter 10, “Erasing  
the Outgoing Message”.  
Press Menu, 1, 8, 3.  
1
The screen prompts you to choose F/T MESSAGE, TAD  
MESSAGE or PAGING MSG.  
Press  
or  
to select F/T MESSAGE.  
2
3
Press Set.  
Press Record, then pick up the handset to record a message.  
4
Replace the handset. Your announcement is played.  
5
6
Press Stop to exit.  
It is not necessary to have an outgoing message. The Fax/Tel (F/T) Mode  
will work fine without one. It is only to help the caller understand the  
status of your machine.  
For example, you can leave a message that says:  
“Hello, please wait, we are trying to connect you. If you wish to send a  
fax, please wait until you hear a fax tone and press the Start key, or, press  
51 (your three-digit remote activation code) and press the Start key.”  
S E T U P R E C E I V E  
41  
Fax Detect  
See  
“Operation  
from an  
External or  
Extension  
Telephone”  
and  
“For Fax/Tel  
(F/T) Mode  
Only”  
When you use this feature, you don’t have to press Start when you  
answer a fax call and hear calling beeps. Just hold the handset and wait  
for several seconds. When you see RECEIVING on the fax screen or  
when you hear “chirps” through the handset of an extension phone  
connected to another wall socket, just replace the handset, and your  
machine does the rest. Selecting ON allows the machine to receive fax  
calls automatically, even if you lift the handset of an extension or  
external phone. Selecting SEMI (Only for MFC-9550) lets the fax  
machine receive the call only if you’ve answered it at the machine.  
Selecting OFF means you’ll have to activate the machine yourself, by  
pressing Start or by pressing 5 1 if you are not at your machine.  
in this  
chapter  
For the MFC-9050, Press Menu, 2, 3.  
For the MFC-9550, Press Menu, 1, 2, 3.  
1
Use  
or  
to select ON, SEMI (MFC-9550) or OFF.  
2
3
4
Press Set when the screen displays your selection.  
Press Stop to exit.  
If you’ve set the feature to ON, but your machine doesn’t automatically  
connect a fax call when you lift an external or extension phone’s handset,  
press 5 1. At the machine, lift the handset and press Start.  
Printing a Reduced Incoming Document  
You can always reduce the size of an incoming fax to a fixed percentage  
with your machine. If you choose AUTO, the machine chooses the level  
of reduction for you regardless of the original size of the incoming  
document.  
For the MFC-9050, Press Menu, 2, 5.  
For the MFC-9550, Press Menu, 1, 2, 5.  
The screen displays  
1
5.REDUCTION  
Use  
or  
to select the reduction ratio you want—AUTO, 100%,  
2
93% or 87%. Choose 100% if you don’t want a reduction.  
Press Set when the screen displays your selection.  
Press Stop to exit.  
3
4
C H A P T E R F I V E  
42  
If you receive faxes that are split on two pages, change the reduction to  
AUTO ––OR–– choose a lower reduction percentage.  
NOTE: When you use Auto Reduction to reduce incoming  
documents to fit on one page of recording paper, you can do  
so only as long as the original document is not longer than  
35 cm. If the original is longer than 35 cm, the data will not  
be reduced and will carry over to print on a second page.  
When you use Auto Reduction and you receive an incoming  
document that is smaller than your recording paper, no  
reduction will take place, and you will get the same size  
recorded as the original.  
Reception into Memory  
As soon as the paper cassette becomes empty during fax reception, the  
screen will display CHECK PAPER; please put some paper in the paper  
cassette (see chap. 1).  
If the MEMORY RECEPTION setting is ON at this time…  
The current fax reception will continue, with the remaining page(s) being  
stored in memory, subject to available memory. Subsequent incoming  
faxes will also be stored into memory until the memory is full, following  
which no further incoming fax calls will be automatically answered; all  
data will be printed as soon as fresh paper is put in the paper cassette.  
If the MEMORY RECEPTION setting is OFF at this time…  
The current fax reception will continue, with the remaining page(s) being  
stored in memory, subject to available memory. Subsequent incoming fax  
calls will not be automatically answered until fresh paper is put in the  
paper cassette. The last fax received will be printed as soon as fresh  
paper is put in the cassette.  
For the MFC-9050, Press Menu, 2, 6.  
For the MFC-9550, Press Menu, 1, 2, 6.  
The screen displays  
1
6.MEM.RECEIVE  
Use  
or  
to select ON or OFF.  
2
3
4
Press Set when the screen displays your selection.  
Press Stop to exit.  
S E T U P R E C E I V E  
43  
Setting the Print Density  
If your machine is printing too light or too dark, you can adjust the print  
density level. The new setting will remain until you change it again.  
For the MFC-9050, Press Menu, 2, 7.  
For the MFC-9550, Press Menu, 1, 2, 7.  
1
Press  
or  
to select your setting. Each key press changes the  
2
print density to the next setting.  
When the screen shows the setting you want, press Set.  
Press Stop to exit.  
3
4
Toner Save  
You can conserve toner using this feature. When you set Toner Save to  
ON, print appears somewhat lighter. The default setting is OFF.  
For the MFC-9050, Press Menu, 2, 9.  
For the MFC-9550, Press Menu, 1, 2, 9.  
1
Press  
or  
Press Set.  
Press Stop to exit.  
to turn ON (or OFF).  
2
3
4
C H A P T E R F I V E  
44  
Advanced Receiving Operations  
Operation from an External or Extension  
Telephone  
An external phone is a telephone that is plugged into your machine  
(either into the machine’s EXT socket or into the back of the connector  
that plugs into the telephone wall socket). An extension phone is another  
phone on the same phone number as your machine, but plugged into a  
different telephone wall socket. For example, your machine may be  
connected to a phone line in your study, and you may have another  
phone on the same line (and same phone number) in your kitchen. This  
feature enables you to answer the phone in the kitchen if it rings while  
you are making a coffee, knowing that you can transfer the call to your  
machine if the incoming call is a fax.  
If you answer a fax call on an external or extension phone, you can make  
your machine take over by using the Activation Code. When you press  
the Activation Code 5 1, the machine starts to receive a fax.  
See  
“Setting the  
F/T Ring  
Time”  
If the machine answers a voice call and F/T pseudo-rings for you to take  
over, use the Deactivation Code # 5 1 to take the call at an extension  
phone. The Deactivation Code is used only in Fax/Tel (F/T) Mode.  
in this  
If you answer a call, and no one is on the line, assume you’re receiving a  
fax. At the machine phone, press Start, then hang up. At an extension  
phone, press 5 1, wait for fax receiving tones (chirps), then hang up.  
At an external phone, press 5 1 and wait for the phone to be  
disconnected (the screen displays RECEIVING) before you hang up.  
(Your caller will have to press Start to send the fax.)  
chapter  
If you accidentally pick up an extension phone when a fax message is  
being received, you may disrupt the transmission or render some portions  
unreadable.  
Extension telephones are not permitted in some countries, in such a case  
the Deactivation Code will not work.  
See  
“Outgoing  
Message  
(OGM) of  
External  
TAD”  
The Remote Activation Code can also be used by your callers. When you  
are using an external TAD, your outgoing message (OGM) should end  
with the statement “to send a fax, press 5 1”.  
chap. 2  
For Fax/Tel (F/T) Mode Only  
When the machine is in Fax/Tel (F/T) Mode, it will use the F/T Ring  
Time (F/T pseudo-ringing) to alert you to a voice call. If you’re at the  
machine, you can lift the external telephone’s handset (and press Tel for  
MFC-9050) to answer.  
S E T U P R E C E I V E  
45  
If you’re at an extension phone, you’ll need to lift the handset during the  
F/T Ring Time and press # 5 1 between the F/T pseudo-rings. If no one  
is on the line, or if someone wants to send you a fax, send the call back  
to the machine by pressing 5 1.  
Changing Remote Codes  
Remote Codes might not work with some telephone systems. The preset  
Activation Code is 5 1. The preset Deactivation Code is # 5 1.  
If you are always disconnected when accessing your external TAD  
remotely, try changing the Activation Code from 5 1 to # # # and the  
Deactivation Code from # 5 1 to 1 1 1. You cannot use the same number  
for the Activation Code and the Deactivation Code.  
To change Remote Codes  
For the MFC-9050, Press Menu, 2, 4.  
For the MFC-9550, Press Menu, 1, 2, 4.  
1
Press  
or  
to select ON (or OFF).  
2
REMOTE ACT.:ON  
Press Set when the screen displays the setting you want.  
3
4
If you want to, enter a new Remote Activation Code, then press Set.  
ACT.CODE:*51  
If you want to, enter a new Remote Deactivation Code, then press  
Set.  
5
DEACT.CODE:#51  
Press Stop to exit.  
6
Printing a Fax from Memory  
(Only for MFC-9050)  
If you have fax storage ON for remote retrieval, you can still print a fax  
from the machine’s memory when you are at your machine:  
See  
“Setting Fax  
Storage”  
chap. 9  
Press Menu, 8, 4.  
Press Start.  
1
2
After all the data saved in the memory is printed out. Press Stop.  
3
C H A P T E R F I V E  
46  
Caller ID (Caller IDentification)  
(Only for the U.K.)  
Caller ID is a telephone service that allows the subscriber to see a display  
of the caller’s phone number as the telephone rings. It is a fast way to  
screen your calls. You can respond quickly to calls you missed, because  
Caller IDs are received and stored in your machine’s memory. In addition  
to the standard Caller ID features, you can select a Caller ID and have  
your machine dial the number for you.  
NOTE: To get the Caller ID Service: apply for the Caller ID service  
at your local telephone company, if available.  
To PABX Users :  
Calling line identification signals are not generally delivered  
to your Brother fax machine if it is connected behind a  
private branch exchange (PBX) system or other call routing  
device.  
Advantages of Caller ID  
For Business  
All businesses profit from a quicker response to customer calls.  
Businesses that provide mail order services, money-lending services or  
provide confidential information, can protect themselves from false  
orders or acceptance of false identification.  
At Home  
Residential customers can protect themselves from unwanted calls.  
Set the Caller ID to ON  
If you have BT Caller ID on your line, then this function should be set to  
ON to display the caller’s phone number on the fax LCD as the  
telephone rings.  
For the MFC-9050, Press Menu, 0, 2.  
For the MFC-9550, Press Menu, 1, 0, 2.  
1
CALLER ID:ON  
SELECT { } & SET  
Press  
or  
Press Set.  
Press Stop to exit.  
to choose ON.  
2
3
4
S E T U P R E C E I V E  
47  
How Does the Caller IDWork?  
The Caller ID Appears on the DisplayWhenYour  
Telephone Rings  
As your telephone rings, the display shows you the caller’s phone  
number. Once you pick up the handset, the caller’s ID disappears. You  
will see up to the first 16 characters of the number on the display.  
Helpful Hints  
If “# UNAVAILABLE” appears on the display, it means that the call  
came from outside your caller ID service area. *  
If “# WITHHELD” appears on the display, it means the caller  
intentionally blocked the transmission of his/her ID. *  
If no caller ID was transmitted to your fax machine, “PICK UP  
PHONE” will remain on the display.  
* Depends on network Function.  
The Caller ID is Stored inYour Machine’s Memory  
The machine can store a maximum of the last 30 incoming caller IDs in  
the memory, along with the time and date of reception. The 31st call will  
cause the oldest ID to be erased.  
The Caller ID information stored in the memory can be used for the  
following.  
Selecting a Caller ID from the Memory for Call Reply.  
You can scroll through the Caller IDs on the display and select one  
for your machine to dial.  
Printing the Caller ID List.  
You can review calls you received by checking the Caller IDs in  
memory. This report will list the Date, Time, Phone Number (Caller  
ID), and type of call (Comment).  
NOTE: Please set up the number of rings to more than 02 in the Ring  
Delay (see "Setting the Ring Delay" in this chapter) before you  
use the Caller ID. If you set up the number of rings to 01, you  
cannot receive the Caller ID.  
Selecting a Caller ID from the Memory for Call  
Reply  
You can display the caller IDs that are stored in the memory and select  
the caller you want your machine to dial. Call Reply is a convenient  
feature whereby your Brother fax can dial back a voice/fax call “on-  
hook” to the opposite party associated with a Caller ID number which  
has been captured into memory. This saves you from having to copy and  
dial back to that number manually. (You can skip to Step 2 below by  
pressing the Shift and Tel-Index simultaneously.)  
C H A P T E R F I V E  
48  
For the MFC-9050, Press Menu, 0, 2.  
1
For the MFC-9550, Press Menu, 1, 0, 2.  
CALLER ID:ON  
SELECT { } & SET  
Press  
or  
to select DISPLAY ID.  
2
3
Press Set. The caller ID of the last call will appear on the display.  
If no ID is stored, the beeper will sound and “NO CALLER ID” will  
appear on the display.  
Press  
or  
to scroll through the Caller IDs in the memory.  
4
5
25)5555151  
Press Set to automatically dial the Caller ID number, wait until the  
screen prompts you to press the Start key.  
25)09/11 15:25  
PRESS START KEY  
Press Start.  
6
DIALLING  
TELEPHONE  
If you wish to send a fax, insert a document into the feeder.  
Then press Start.  
To cancel the Call Reply (for example, when you selected the Wrong  
Caller ID), simply press Stop and begin again ; the Caller ID will not be  
lost.  
In certain circumstances, you may not be able to use this feature due to  
the type of CALLER ID service or the type of telephone system you or  
the orther party is using.  
S E T U P R E C E I V E  
49  
To Activate Certain Network ServicesWhen Using Call  
Reply  
It may be desired (in order to activate certain network services), to insert  
a special prefix to be dialled in front of the Caller ID number when  
using the Call Reply feature. Some examples of such network services  
are :  
* Your outgoing Caller ID withheld  
The required prefix, typically three to six digits (including # and  
symbols) in length, may be inserted after displaying the desired Caller ID  
in step 4 on the previous page. (You can enter the prefix up to 20 digits  
on the machine. ) The complete number string including the prefix will  
then be dialled by pressing Start.  
Previous  
Select the desired Caller ID, wait 2 seconds until you see the date and  
time the caller ID was received.  
(
)
page Step 4.  
25)09/11 15:25  
PRESS START KEY  
Enter the prefix by using number keys up to 20 digits.  
-
-
The display will be cleared when you press any of the number keys.  
To cancel the prefix (such as when you entered the wrong number),  
simply press Stop.  
The display will return to the desired Caller ID you selected.  
-
-
-
If you press Stop again, the machine will return to the current date  
and time display. You are no longer in the call reply mode.  
Any problems or queries in using network services should be raised  
in the first instance with your network operator(s).  
With Call Reply, automatic redial does not function in cases where  
the called party is busy or doesn’t answer.  
Call Reply to DDI numbers via Caller ID  
Calls derived from a caller ID number to destinations connected to a  
“Direct Dial Inward (DDI)” private exchange system may fail to connect,  
or may be answered in the first instance by the called premises’ main  
switchboard rather than by the intended extension. Brother is not liable  
for any call charges thus incurred.  
C H A P T E R F I V E  
50  
Clearing the Caller ID Stored in Memory  
For the effective use of the memory, it is recommended that you should  
clear the Caller ID stored into memory by pressing Clear when the  
display shows the number.  
Printing Caller ID List  
For the MFC-9050, Press Menu, 0, 2.  
For the MFC-9550, Press Menu, 1, 0, 2.  
1
Press  
or  
to select PRINT REPORT.  
2
3
4
Press Set.  
Press Start.  
Polling  
Polling is the process of retrieving faxes from another machine. You can  
use your machine to “poll” other machines, or you can have someone  
poll your machine.  
All parties involved in polling need to set up their machines to  
accommodate polling. When someone polls your machine to receive a  
fax, they pay for the call; if you poll someone’s fax machine to receive a  
fax, you pay for the call. (See “Setup for Polling Transmit” in chap. 6.)  
Some machines do not respond to the polling function.  
Secure Polling  
Secure Polling is a way to keep your documents and others’ from falling  
into the wrong hands while the fax machines are set up for polling. You  
can use Secure Polling only with another Brother fax machine. Your  
four-digit ID number must be entered on the fax machine that polls for  
your documents.  
S E T U P R E C E I V E  
51  
Setup for Polling Receive  
Polling Receive is when you call another fax machine to receive a fax  
from it.  
For the MFC-9050, Press Menu, 2, 8.  
For the MFC-9550, Press Menu, 1, 2, 8.  
The screen displays  
1
POLLING:STANDARD  
SELECT { } & SET  
Press  
or  
to choose STANDARD.  
2
3
Press Set.  
The screen prompts you to enter the fax number you want to poll,  
and then to press Start.  
ENTER FAX NO.  
ONLINE  
THEN PRESS START  
ONLINE  
Enter the fax number you are polling.  
4
5
Press Start. The screen displays DIALLING.  
Setup for Polling Receive with Secure Code  
You need to make sure you are using the same ID number as the other  
party.  
For the MFC-9050, Press Menu, 2, 8.  
For the MFC-9550, Press Menu, 1, 2, 8.  
The screen displays  
1
POLLING:STANDARD  
SELECT { } & SET  
Press  
or  
to choose SECURE.  
2
3
4
Press Set.  
Enter a four-digit number.  
This should be the same as the security code of the fax machine you  
are polling.  
C H A P T E R F I V E  
52  
Press Set.  
5
The screen prompts you to enter the fax number you want to poll,  
and then to press Start.  
ENTER FAX NO.  
THEN PRESS START  
Press Start.  
6
Setup Delayed Polling Receive  
You can set your machine to begin Polling Receive at a later time.  
For the MFC-9050, Press Menu, 2, 8.  
For the MFC-9550, Press Menu, 1, 2, 8.  
The screen displays  
1
POLLING:STANDARD  
SELECT { } & SET  
Press  
or  
to choose TIMER.  
2
3
4
Press Set.  
The screen prompts you to enter the time you want to begin polling.  
SET TIME=15:25  
Enter the time (in 24-hour format) you want to begin polling. For  
example, enter 21:45 for 9:45 PM.  
5
6
Press Set. The screen prompts you to enter the fax number you are  
polling.  
ENTER FAX NO.  
ONLINE  
THEN PRESS START  
ONLINE  
Enter the fax number (you can use One Touch or Speed Dial, or dial  
manually).  
7
8
Press Start. The machine makes the polling call at the time you  
entered.  
You can set up only one Delayed Polling.  
S E T U P R E C E I V E  
53  
Sequential Polling  
Your machine can request documents from several fax units in a single  
operation. You just specify several destinations in Step 6. After this  
operation, a Sequential Polling Report will be printed.  
For the MFC-9050, Press Menu, 2, 8.  
For the MFC-9550, Press Menu, 1, 2, 8.  
The screen displays  
1
POLLING:STANDARD  
Press  
or  
to choose STANDARD, SECURE or TIMER.  
2
3
4
Press Set when the screen displays the setting you want.  
If you selected STANDARD, the screen prompts you to enter the fax  
number you want to poll, and then to press Start.  
ENTER FAX NO.  
ONLINE  
THEN PRESS START  
ONLINE  
If you selected SECURE, enter a four-digit number and press  
Set.  
If you selected TIMER, enter the time (in 24-hour format) you  
want to begin polling and press Set.  
Specify the destination fax machines, which you wish to poll by  
using One Touch, Speed Dial, a Group or the dial pad. You must  
press Help/Broadcast between each location.  
5
6
Press Start.  
Your machine polls each number or group number in turn for a  
document.  
ACCEPTED  
DIALLING  
C H A P T E R F I V E  
54  
Setting PC Interface Mode  
(Only for MFC-9550)  
If you connect your machine to your PC, you can receive faxes into your  
PC. After completing all setup for Multi-Function Link Pro for Fax, you  
can select PC Interface Mode (ON/OFF) for routing incoming faxes.  
Press Menu, 1, 2, 0.  
1
0.PC INTERFACE  
Press  
or to select ON or OFF.  
2
3
4
Press Set when the screen displays your selection.  
Press Stop to exit.  
55  
C H A P T E R S I X  
Setup  
Send  
6
BeforeYou Begin  
Documents must be between 14.8 and 21.6 cm wide, and 15 and 60  
cm long. This machine can only scan an image 20.8 cm wide,  
regardless of how wide the document is.  
Make sure you insert documents face down, top edge first.  
Adjust the paper guides to fit the width of your document.  
Paper Guides  
The automatic document feeder (ADF) can hold up to 20 pages,  
feeding each one individually through the fax machine. Use standard  
(64 g/m2~90 g/m2) paper when using the ADF; if you’re using  
heavier paper, feed each sheet individually to prevent paper jams.  
See  
“Resolution”  
in this  
Press Resolution (before you send the fax) to select the resolution  
for the document you’re sending.  
chapter  
C H A P T E R S I X  
56  
DO NOT use curled, wrinkled, folded, or ripped document, or  
documents with staples, paper clips, paste or tape attached. DO NOT  
use cardboard, newspaper, or fabric.  
Make sure documents written with ink, tippex/liquid paper are  
completely dry.  
Resolution  
See  
“Multiple  
When you have a document in the feeder, you can use the Resolution  
key. Press Resolution continuously until you see the LED change.  
Resolution  
Transmission”  
in this  
Standard  
Fine  
Suitable for most typed documents.  
Good for small print; transmits a little slower than  
Standard resolution.  
chapter  
Super Fine Good for small print or artwork; transmits slower than  
Fine resolution.  
Photo  
Use when document has varying shades of grey; slow  
transmission time.  
Contrast  
If your document is very light or very dark, you might want to set the  
contrast accordingly. Use LIGHT to send a light document. Use DARK  
to send a dark document.  
Insert the document, face down, in the feeder.  
1
For the MFC-9050, Press Menu, 3, 3.  
For the MFC-9550, Press Menu, 1, 3, 3.  
2
Use  
or  
to select AUTO, LIGHT, or DARK.  
3
4
When the screen displays your selection, press Set. The screen  
displays  
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 2 if you are finished choosing settings, and go to Step 6 ––  
OR–– Press 1 if you want to select additional settings. The display  
returns to SETUP SEND menu.  
5
6
Enter a fax number and press Start to send a fax.  
S E T U P S E N D  
57  
AutomaticTransmission  
This is the easiest way to send a fax.  
IMPORTANT: Do not pick up the handset.  
Insert the document face down in the feeder.  
1
2
Enter the fax number using One Touch, Speed Dial, Tel-Index or the  
dial pad.  
Press Start. The machine starts scanning the document and the  
display indicates the job number and how much memory is available.  
Then the machine will start dialling if it is not sending, receiving or  
printing the other documents.  
3
ManualTransmission with an External  
Telephone connected to the Machine (For  
MFC-9050)  
Manual transmission lets you hear the dial tone, ringing and fax  
receiving tones before sending a fax.  
Insert the document face down in the feeder.  
1
2
See  
“One Touch  
Dialling”  
chap. 8  
Pick up the handset of the external telephone and listen for a dial  
tone.  
Enter the fax number you want to call. (You can enter the digits  
using the dial pad or you can enter a One Touch or Speed Dial  
number or you can call from the Tel-Index.)  
3
See  
“Speed  
Dialling”  
chap. 8  
When you hear the fax tone, press Start.  
4
5
Return the handset to its cradle of the external telephone.  
ManualTransmission (For MFC-9550)  
Manual transmission lets you hear the dial tone, ringing and fax  
receiving tones before sending the fax.  
See  
“One Touch  
Dialling”  
chap. 8  
Insert the document face down in the feeder.  
1
2
3
Pick up the handset and listen for a dial tone.  
Enter the fax number you want to call. (You can enter the digits  
using the dial pad or you can enter a One Touch or Speed Dial  
number or you can call from the Tel-Index.)  
See  
“Speed  
Dialling”  
chap. 8  
When you hear the fax tone, press Start.  
4
5
To hang up, replace the handset.  
C H A P T E R S I X  
58  
Fax Redial  
If you’re sending a fax manually and the line is busy, you can retry the  
number by pressing Redial/Pause.  
Press Redial/Pause.  
1
2
Press Start. (Only for Ireland)  
If you’re sending a fax automatically and the line is busy, the machine  
will automatically redial up to 4 times (3 times for Ireland) at 2 minute  
intervals.  
Dual Access  
You can scan up to 50 messages into the fax memory, even while the  
machine is receiving or sending another fax (from the memory). You can  
set temporary settings for each fax you’re scanning, except Timer and  
Polling.  
If you try to scan in and store a 51st fax, the machine will send it  
immediately, without storing it in memory.  
If you get a MEMORY FULL message while scanning the first page of  
a fax press Stop to cancel a scan. If you get a MEMORY FULL  
message while scanning in a subsequent page, you’ll have the option to  
press Start to transmit the pages scanned so far, or to press Stop to  
cancel the operation.  
See  
“One Touch  
and Speed  
Dial”  
Make sure the document feeder is empty.  
1
chap. 7  
Place the document in the feeder.  
2
Enter the fax number  
3
Press Start. The machine starts scanning the document and the  
4
screen displays the job number (#XX) of the fax, and how much  
memory is available. When the machine starts dialling you can  
immediately repeat steps 1 through 4 for the next fax.  
RealTimeTransmission  
When memory is full, the machine cannot continue to scan documents  
into memory before sending. However, you can turn on REAL TIME  
TX. Then place the documents in the feeder and enter the fax number.  
As soon as the phone line is free, the machine starts dialling and sending  
the fax.  
Place the document in the feeder.  
1
S E T U P S E N D  
59  
For the MFC-9050, Press Menu, 3, 9.  
For the MFC-9550, Press Menu, 1, 3, 9.  
The screen displays  
2
9.REAL TIME TX  
Press Set.  
3
4
To change the default setting, press  
and go to Step 7. ––OR–– For the next fax transmission only, press  
or  
to select ON (or OFF)  
or  
to select NEXT FAX ONLY.  
REAL TIME TX:ON  
Press Set.  
5
For the next fax only, press  
or  
to select ON (or OFF).  
6
7
Press Set.  
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu. ––OR–– Press 2 if you have finished  
choosing settings and go to Step 9.  
8
9
Enter the fax number and press Start.  
C H A P T E R S I X  
60  
Basic Sending Operations  
Composing an Electronic Cover Page  
See  
“Setup  
Quick-Dial  
Numbers”  
chap. 7  
The cover page is sent to the receiving party’s machine. Your cover page  
includes the name stored in the One Touch or Speed Dial memory, if you  
have used this feature to start the call. If you’re dialling manually, the  
name is left blank.  
The cover page indicates the fax is from your Station ID, and the number  
of pages you’re sending. If you have COVERPG SETUP set to ON  
(Function menu 3-1), the number of pages remains blank.  
See  
“Setting  
Station ID”  
chap. 4  
You can select a comment to include on your cover page, or you can  
select NOTE OFF if you do not wish to include a comment.  
1.NOTE OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
As well as using one of the comments above, you can also enter up to  
two customized messages, each 27 characters long. Use the chart of  
“Entering Text” in chap. 4 to help enter characters.  
Most of the SETUP SEND functions are temporary settings that allow  
you to make adjustments for each document you send. However, so you  
can set up your cover page and cover page comments in advance, the  
Cover Page Setup and Cover Page Message functions will change their  
default settings.  
Cover Page for Next Fax Only  
Make sure Station ID is set up (chap. 4). This feature does not work  
without the Station ID.  
You can set the machine to send a cover page with a particular document.  
This cover page will include the number of pages in your document.  
Insert the document in the feeder.  
1
S E T U P S E N D  
61  
For the MFC-9050, Press Menu, 3, 1.  
For the MFC-9550, Press Menu, 1, 3, 1.  
2
Press Set when the screen displays NEXT FAX ONLY.  
3
4
5
6
Press  
Press Set.  
Press or  
or  
to select ON (or OFF).  
to view the comment selections.  
1.NOTE OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
5.  
6.  
(USER DEFINED)  
(USER DEFINED)  
Press Set when the screen displays your selection.  
7
8
Enter two digits to indicate the number of pages you are sending.  
(Enter 00 to leave the number of pages blank.) If you make a  
mistake, press  
to back up and re-enter the number of pages.  
Press Set. The screen displays  
9
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu. ––OR–– Press 2 if you have finished  
choosing settings, and go to Step 11.  
10  
Enter the fax number you’re calling.  
11  
12  
Press Start.  
C H A P T E R S I X  
62  
Always Send Cover Page  
Make sure Station ID is set up (chap. 4). This feature does not work  
without the Station ID.  
You can set the machine to send a cover page whenever you send a fax.  
The number of pages in your fax is not included when you use this  
setting.  
For the MFC-9050, Press Menu, 3, 1.  
For the MFC-9550, Press Menu, 1, 3, 1.  
1
Press  
or  
to select.  
2
COVERPAGE:OFF  
COVERPAGE:ON  
Press Set when the screen displays COVERPAGE:ON. (If you  
select ON, a coverpage is always sent when you send a fax.)  
3
4
If you selected ON, the screen displays the cover page comment  
options. Press  
or  
to view comment selections.  
1.NOTE OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
5.  
(USER DEFINED)  
(USER DEFINED)  
6.  
S E T U P S E N D  
63  
Press Set when the screen displays your selection. The screen  
displays  
5
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu. ––OR–– Press 2 to exit if you have  
finished choosing settings.  
6
Using a Printed Cover Page  
If you prefer using a printed cover page that you can write on, you can  
print the sample page and attach it to your fax.  
For the MFC-9050, Press Menu, 3, 1.  
For the MFC-9550, Press Menu, 1, 3, 1.  
1
Press  
or  
to select PRINT SAMPLE.  
2
3
4
Press Set when the screen displays your selection.  
Press Start. Your machine prints a copy of your cover page.  
=== COVER PAGE ===  
TO:  
FROM:  
FAX:  
TEL:  
PAGE[S] TO FOLLOW  
COMMENT:  
Cover Page Message  
You can set up two customized comments.  
C H A P T E R S I X  
64  
ComposingYour Own Comments  
For the MFC-9050, Press Menu, 3, 2.  
For the MFC-9550, Press Menu, 1, 3, 2.  
The screen displays  
1
2.COVERPAGE NOTE  
Use  
comment.  
or  
to choose position 5 or 6 for your customized  
2
Press Set.  
3
4
5
See  
“Entering  
Text”  
Use the dial pad to enter your customized comment.  
Press Set. The screen displays  
chap. 4  
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu. ––OR–– Press 2 to exit.  
6
Advanced Sending Operations  
Overseas Mode  
Sometimes, when sending a fax to overseas numbers, problems can be  
experienced. This mode makes the machine work better for such calls.  
After you send a fax using this feature, the feature turns itself off.  
Insert the document.  
1
2
For the MFC-9050, Press Menu, 3, 5.  
For the MFC-9550, Press Menu, 1, 3, 5.  
5.OVERSEAS MODE  
Press  
or  
to select ON (or OFF).  
3
S E T U P S E N D  
65  
Press Set when the screen displays your selection. The screen  
displays  
4
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu. ––OR–– Press 2 if you have finished  
choosing settings and go to Step 6.  
5
Enter the fax number you’re calling.  
6
7
Press Start.  
Call Reservation  
You can send a fax and let the other party know that you want to speak to  
him after the fax transmission is complete. The other fax machine will  
ring as if it were receiving a telephone call; if the other party picks up the  
handset, your machine will ring. Lift the handset (and press Tel for  
MFC-9050) to have a conversation.  
If you set Call Reservation and Call Back message to ON, your machine  
leaves a fax message if the other party does not answer.  
Insert the document in the feeder.  
1
For the MFC-9050, Press Menu, 3, 6.  
For the MFC-9550, Press Menu, 1, 3, 6.  
2
The screen displays the current setting for Call Reservation.  
CALL RESERVE:OFF  
CALL RESERVE:ON  
Press  
or  
to select ON (or OFF).  
3
C H A P T E R S I X  
66  
If you set Call Reservation to ON, press Set when the screen  
displays your selection. The screen displays the current setting for  
Call Back Message.  
4
CALL MESSAGE:OFF  
CALL MESSAGE:ON  
Press  
or  
to select ON (or OFF).  
5
6
Press Set when the screen displays your selection. The screen  
displays  
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu. ––OR–– Press 2 if you have finished  
choosing settings, and go to Step 8. The screen prompts you to enter  
the fax number you want to call.  
7
Enter the fax number, and press Start.  
8
9
If you’ve set Call Reservation to ON, pick up your handset if the  
machine rings.  
You cannot use auto redial with Call Reservation. You cannot use Call  
Reservation with Delayed Transmission or with Polling. You must  
register your Station ID to set Call Back Message to ON.  
Print Sample Call Back Message  
For the MFC-9050, Press Menu, 3, 6.  
For the MFC-9550, Press Menu, 1, 3, 6.  
1
Press  
or  
to select PRINT SAMPLE.  
2
3
4
Press Set.  
Press Start.  
S E T U P S E N D  
67  
DelayedTransmission (Timer)  
You can use this function to send a fax up to 24 hours later.  
Insert the document in the feeder.  
1
For the MFC-9050, Press Menu, 3, 7.  
For the MFC-9550, Press Menu, 1, 3, 7.  
2
Enter the time you want the fax to be sent, in 24-hour format (for  
example, enter 19:45 for 7:45 PM).  
3
Press Set. The screen displays  
4
1.DOC 2.MEMORY  
Press 1 to select DOC. ––OR–– Press 2 to select MEMORY. If you  
select 1.DOC, the machine will not start scanning the document until  
the time it is due to be sent, so the document must be left in the  
feeder.  
5
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu. ––OR–– Press 2 if you have finished  
choosing settings and go to Step 7. The screen prompts you to enter  
the fax number.  
6
7
ENTER FAX NO.  
ONLINE  
THEN PRESS START  
ONLINE  
Enter the fax number, and press Start. The machine will wait until  
the time you have entered to send the fax.  
C H A P T E R S I X  
68  
Broadcasting  
Broadcasting is automatically sending the same fax message to multiple  
fax numbers. Using the Help/Broadcast key, you can include up to 24  
One Touch locations, up to 100 Speed Dial locations, and up to 50  
manually dialled numbers (maximum of 174 locations if you did not use  
up any locations for Groups, access codes or credit card numbers).  
However, available memory will vary with the types of jobs in memory  
and numbers of locations used for broadcasting. If you broadcast to more  
than the maximum locations available, you will not be able to setup  
transmissions using dual access and the timer.  
The easiest way to broadcast is to first combine frequently used One  
Touch and Speed Dial numbers as a Group, which uses up a One Touch  
Key. (Remember, you can have up to six Groups and Quick Dial  
numbers can be included in more than one Group). Then by pressing  
Help/Broadcast between each location, you can include One Touch,  
Speed Dial, Groups, and manual dialling (using the dial pad) in the same  
broadcast. Use the Tel-Index to help you choose the numbers easily.  
After the broadcast is completed, a Broadcast Report will be printed  
automatically to let you know the results.  
Insert the document into the feeder.  
1
2
Enter a number using One Touch, Speed Dial, Group number, Tel-  
Index or the dial pad.  
Example: Group number  
Press Help/Broadcast. You will be prompted to press the next  
number.  
See “Setting  
Up Groups  
for  
Broadcasting”  
chap. 7  
3
4
Enter the next number.  
Example: Speed Dial  
Press Help/Broadcast.  
5
6
Enter the next fax number.  
Example: Manual dialling, using the dial pad.  
Press Start.  
7
Your machine will read the documents into memory and then start  
sending faxes to all the numbers you entered.  
To stop the broadcasting in progress, press Stop. The display asks if  
you want to cancel all locations or just the location that is being sent  
to.  
Enter the long dialling sequence numbers as you normally would, but  
keep in mind that each key counts as one location, so the number of  
locations you can call become limited.  
If the line is busy or a connection could not be made for some other  
reasons while broadcasting, the machine will redial the number  
automatically.  
S E T U P S E N D  
69  
If the memory is full, press Stop to abort the job or press Start to  
send the portion that is in the memory (if more than one page has  
been scanned).  
Multiple ResolutionTransmission  
Use this feature to select separate resolution settings for each page of the  
fax you’re sending. This could be useful if you’re sending a fax with  
photos and letters, or some pages with small print and others with normal  
print. Resolution settings return to STANDARD after the fax is sent.  
Insert documents in feeder, then  
for the MFC-9050, Press Menu, 3, 4.  
for the MFC-9550, Press Menu, 1, 3, 4.  
1
Use  
or  
to select resolution for page 1, then press Set.  
2
3
Repeat Step 2 for subsequent pages. Press Stop when you’re  
finished. The screen displays  
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu. ––OR–– Press 2 if you have finished  
choosing settings.  
4
5
Enter the fax number you’re calling, and press Start.  
If you want to copy a document using multiple resolutions, press Copy  
in Step 5.  
Setup for Polling Transmit  
Polling Transmit is when you set up your fax machine to wait with a  
document so another fax machine can retrieve it.  
Place document to be retrieved in feeder.  
1
2
For the MFC-9050, Press Menu, 3, 8.  
For the MFC-9550, Press Menu, 1, 3, 8.  
C H A P T E R S I X  
70  
The screen displays  
3
POLLING:STANDARD  
SELECT { } & SET  
Press  
or  
to choose STANDARD.  
4
5
Press Set. The screen displays  
1.DOC 2.MEMORY  
Press 1 to select DOC if you want your machine to scan the printed  
document at the time it is polled. ––OR–– Press 2 to select  
MEMORY.  
6
See  
“Interrupting  
Delayed Fax  
and Polling  
Transmit  
ACCEPTED  
NEXT  
Jobs”  
in this  
chapter  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu. ––OR–– Press 2 if you choosing setting  
and go to Step 8.  
7
8
Press Start.  
If you pressed 1 in Step 5, the printed document remains in the document  
feeder until your machine is polled. However, you can “interrupt” it to  
send another fax.  
Setup for PollingTransmit with Secure Code  
When you set POLLING:SECURE to on, anyone who polls your  
machine must enter the polling ID number.  
Place document in feeder.  
1
For the MFC-9050, Press Menu, 3, 8.  
For the MFC-9550, Press Menu, 1, 3, 8.  
2
S E T U P S E N D  
71  
The screen displays  
3
POLLING:STANDARD  
SELECT { } & SET  
or to choose SECURE, and press Set.  
Press  
4
5
Enter a four-digit number, and press Set.  
1.DOC 2.MEMORY  
Press 1 to select DOC if you want your machine to scan the printed  
document at the it is polled. ––OR–– Press 2 to select MEMORY.  
6
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu. ––OR–– Press 2 if you have finished  
choosing settings and go to Step 8.  
7
8
Press Start and wait for the fax to be polled.  
Cancelling a Job While Scanning the  
Document  
You can cancel a job while you are scanning it into memory by pressing  
Stop. Eject the document by pressing Stop again.  
Cancelling a Scheduled Job in Memory  
You can cancel tasks you’ve scheduled, such as Delayed Fax, Delayed  
Polling Receive or Polling Transmit.  
If the machine is idle,  
For MFC-9050, Press Menu, 4.  
For MFC-9550, Press Menu, 1, 4.  
1
Any waiting jobs appear on the display. If nothing is waiting, the  
screen displays NO JOB WAITING.  
4.REMAINING JOBS  
C H A P T E R S I X  
72  
If you have more than two jobs waiting, use  
job you want to cancel. Press Set when the screen displays your  
or  
to select the  
2
selection.  
OR—  
If you have only one job waiting, go to step 3.  
#02 SALES REPORT  
1.CLEAR 2.QUIT  
Press 1 to cancel —OR— Press 2 to exit without cancelling.  
To cancel another job, return to step 2.  
3
4
Press Stop to exit.  
If the machine is busy, press Stop, then follow Steps 2 through 4 to  
cancel a job.  
You can check which jobs are remaining in memory by following Steps 1  
and 2 above.  
Interrupting Delayed Fax and Polling  
Transmit Jobs  
You can send a fax without cancelling the Timer or Poll Waiting with  
documents in the feeder by “interrupting” it. When you interrupt the  
Timer to send a “new” set of documents, the machine will not  
automatically redial the number if it was busy. Also, you cannot use the  
function mode if you have interrupted the Timer or Poll Waiting.  
For the MFC-9050, Press Menu, 5.  
For the MFC-9550, Press Menu, 1, 5.  
1
Wait 2 seconds, then remove the documents that are waiting in the  
feeder.  
2
INSERT DOCUMENT  
Place the “new” document you want to send now in the feeder.  
Enter the new fax number for the documents you want to send now.  
Press Start.  
3
4
5
6
After the transmission is finished, place the “old” documents back  
into the feeder.  
For MFC-9050, Press Menu, 5, for MFC-9550, Press Menu, 1, 5,  
to restore the timer.  
7
73  
C H A P T E R S E V E N  
Setup  
Quick-Dial  
7
Numbers  
Storing Numbers for Easy Dialling  
You can set up your machine to do three types of easy dialling: One  
Touch, Speed Dial and Groups for Broadcasting of faxes.  
Storing OneTouch Dial Numbers  
See  
“One Touch  
Dialling”  
chap. 8  
You can store 24 fax/phone numbers that you can dial by pressing one  
key. You can also store names with these numbers. Even if you lose  
electrical power, numbers stored in memory will not be lost. When you  
press a One Touch key, the screen displays the name or number as the  
call is dialled.  
One Touch Dial keys are not the dial pad keys. They are the 12 keys  
(numbers 1-24) located to the right of the dial pad. One Touch Dial  
Numbers 13-24 are accessed by holding down Shift while you press the  
appropriate One Touch key.  
For the MFC-9050, press Menu, 6, 1.  
For the MFC-9550, press Menu, 1, 6, 1.  
1
Press the One Touch Dial key where you want to store a number. The  
screen displays the location you selected.  
2
Enter a number (up to 20 digits).  
3
4
Press Set. The screen prompts you to enter a name for this number.  
NAME:  
Use the dial pad to enter the name (up to 15 characters). You can use  
the chart of Entering Text in chap. 4 to help you enter letters. —  
OR— Go to Step 6 to store the number without a name.  
5
C H A P T E R S E V E N  
74  
Press Set. The screen prompts you to select the type of number this  
6
is. Use  
FAX  
TEL a telephone (voice) number  
or  
to select the type you want.  
a fax number  
F/T  
both a fax and telephone (voice) number  
Press Set.  
7
8
Return to Step 2 to store another One Touch Dial number. —OR—  
Press Stop to exit.  
When you dial a One Touch Dial number, the screen displays the name  
you’ve stored, or, if you haven’t stored a name, the number you’ve  
stored.  
Storing Speed Dial Numbers  
You can store Speed Dial numbers, which you dial by pressing only three  
keys. There are 100 Speed Dial locations. Even if you lose electrical  
power, numbers stored in memory will not be lost.  
See  
“Speed  
Dialling”  
chap. 8  
For the MFC-9050, press Menu, 6, 2.  
For the MFC-9550, press Menu, 1, 6, 2.  
The screen prompts you to enter a location.  
1
SPEED-DIAL? #  
Use the dial pad to enter a two-digit location (00–99).  
2
3
Press Set. The screen displays your entry, then prompts you to enter  
the number you’re storing.  
#05  
ENTER & SET  
Enter the number (up to 20 digits).  
4
5
Press Set. The screen now prompts you to store a name with this  
number.  
NAME:  
Use the dial pad to enter the name (up to 15 characters). You can use  
the chart of “Entering Text” in chap. 4 to help you enter letters. ––  
OR–– Press Set and go to Step 8 to store the number without a  
name.  
6
S E T U P Q U I C K - D I A L N U M B E R S  
75  
Press Set.  
7
8
The screen prompts you to select the type of number this is. Use  
or to select the type you want.  
FAX  
a fax number  
TEL a telephone (voice) number  
F/T  
both a fax and telephone number  
Press Set.  
9
Return to Step 2 to store another Speed Dial number. ––OR–– Press  
Stop to exit.  
10  
Changing OneTouch and  
Speed Dial Numbers  
If you try to store a One Touch or Speed Dial number in a location where  
a number is already stored, the screen displays the current name stored  
there, then prompts you to either change it or exit.  
1.CHANGE 2.QUIT  
Press 1 to change the number stored, or press 2 to exit without  
making a change.  
1
2
Enter a new number.  
If you want to erase the number, press Clear when the cursor is  
to the far left of the digits.  
If you want to change a digit, use  
or  
to position the cursor  
under the digit you want to change, then enter it.  
Follow the directions in Storing One Touch Dial or Speed Dial  
Numbers.  
3
Setting Up Groups for Broadcasting  
See  
“Storing  
One Touch  
Dial  
Numbers”  
and  
Groups allow you to send the same fax message to many fax numbers by  
pressing only one One Touch Dial key (This is called Broadcasting.).  
First, you’ll need to store each fax number as a One Touch or Speed Dial  
number. Then, you can combine them into a Group. Each Group uses up  
a One Touch Dial key. Finally, you can have up to 6 small Groups, or  
you can assign up to 123 numbers to one large Group.  
“Storing  
Speed Dial  
Numbers”  
in this  
chapter  
C H A P T E R S E V E N  
76  
You can include up to 24 One Touch locations, or up to 100 Speed Dial  
locations. If you broadcast to more than the maximum locations  
available, you will be unable to set up transmissions using Dual Access  
and the Timer.  
For the MFC-9050, press Menu, 6, 3.  
For the MFC-9550, press Menu, 1, 6, 3.  
The screen displays  
1
SELECT ONE-TOUCH  
Select a One Touch Dial key where you wish to store the number.  
(For example, press One Touch Dial key 02 to use as a Group.)  
2
SETUP GROUP:GO  
ENTER & SET  
Use the dial pad to enter the Group Number (for example, press 1 for  
Group 1).  
3
4
Press Set. To include One Touch or Speed Dial numbers in the  
Group, enter them as if you were dialling. For example, for One  
Touch Dial key 05, press One Touch Dial key 05. For Speed Dial  
location 09, press Speed Dial, then press 0, 9 on the dial pad. The  
LCD shows 05, #09.  
G01:*05#09_  
Press Set. The screen prompts you to enter a name.  
5
6
NAME:  
ENTER & SET  
Use the dial pad and the chart of “Entering Text” in chap. 4 to enter a  
name for the group (for example, NEW CLIENTS).  
Press Set.  
7
8
Press Stop to exit.  
You can print a list of all One Touch and Speed Dial numbers. Group  
numbers will be marked in the column of “GROUP”. See chap. 11,  
“Printing Reports”.  
77  
C H A P T E R E I G H T  
Telephone  
(Voice)  
8
Operation  
MakingVoice Calls  
You can use your machine to make voice telephone calls, by dialling  
manually or by using One Touch or Speed Dial memory.  
USING THE UNIT WITH AN EXT. TEL (Only for MFC-9050)  
If you connect an external telephone to the unit, your fax machine can be  
used to make normal telephone calls.  
Manual Dialling  
Manual dialling is simply pressing all of the digits of the phone number.  
Pick up the handset.  
1
2
3
When you hear a dial tone, dial the number, using the dial pad.  
To hang up, replace the handset.  
One Touch Dialling  
See  
“Storing One  
Touch Dial  
Numbers”  
chap. 7  
Pick up the handset.  
1
When you hear a dial tone, press the One Touch Dial key of the  
location you want to call.  
2
To hang up, replace the handset.  
3
If you try to use a One Touch location with no number stored in it, you  
hear a warning sound, and screen displays NOT ASSIGNED. The  
display returns to normal after 2 seconds.  
If you are sending a fax, press Start after pressing the One Touch Dial  
key. If you picked up the handset, press Start when the receiving fax  
machine answers with fax tones.  
C H A P T E R E I G H T  
78  
See  
Speed Dialling  
“Storing  
Speed Dial  
Numbers”  
chap. 7  
Pick up the handset.  
1
2
When you hear a dial tone, press Speed Dial, then press the two-  
digit Speed Dial number.  
To hang up, replace the handset.  
3
If you are sending a fax, press Start after pressing the Speed Dial  
number. If you picked up the handset, press Start when the receiving fax  
machine answers with fax tone.  
Mute (Only for MFC-9550)  
Press Mute to put a call on hold.  
1
You can put down the handset without disconnecting the call.  
2
Pick up the machine’s handset to release the call from hold. Picking  
up an extension handset will not release the call from hold.  
3
Pause  
Press Redial/Pause to insert a pause between digits to be dialled.  
If your fax machine is connected to a PABX, you may need to insert an  
additional number prefix (e.g. “9”) and a “pause” before each fax or  
telephone number to gain access to the outside line. When you press  
Redial/Pause, a dash “-” will appear on the display. By storing a pause,  
you can create a delay of 3.5 seconds.  
On Hook Dialling  
Dial the number by using the dial pad or One Touch Dial key, or  
Speed Dial and then two-digit Speed Dial number.  
1
The number you are dialling, or the name you have stored for One  
Touch or Speed Dial is displayed on the LCD.  
2
Press Start.  
3
Pick up the handset (and press Tel for MFC-9050) when you hear the  
other end from the monitor speaker.  
4
When you make a call by pressing Start after dialling, you can listen to  
the other end of the line from the monitor speaker, but they can’t hear  
you unless you pick up the handset (and press Tel for MFC-9050).  
If you accidentally press Tel before lifting the handset, the call will be  
disconnected.  
T E L E P H O N E ( V O I C E ) O P E R A T I O N  
79  
SearchingTelephone Index  
See  
“Storing One  
Touch Dial  
Numbers”  
and  
You can search for names you have stored in One Touch and Speed Dial  
memories. Names are stored alphabetically.  
Press Tel-Index, then enter the first letter of the name you’re  
1
looking for.  
“Storing  
Speed Dial  
Numbers”  
chap. 7  
Press  
or  
to search the memory.  
2
3
When the screen displays the name you want to call,  
press Start to begin dialling.  
Pick up the handset (and press Tel for MFC-9050) when the other  
party answers. (The speaker works only one way; the other party  
won’t be able to hear you unless you pick up the handset.)  
4
5
When the call is over, hang up.  
Chain Dialling  
You can store very long dialling sequences by dividing them and setting  
them up as One Touch and Speed Dial numbers. Then while dialling, you  
can combine two or more One Touch and/or Speed Dial numbers and  
even include manual dialling using the dial pad. You can use these  
numbers in any combination. The combined number will be dialled, in  
the order you entered it, as soon as you press Start.  
For example:  
You store “555” on One Touch Dial key 01 and “7000” on One Touch  
Dial key 02. If you press One Touch 01, 02 and Start, you can dial  
“555-7000”. To temporarily change a number, you can substitute part of  
the number with manual dialling using the dial pad. So, if you press One  
Touch 01 and press 7001 using the dial pad, you can dial “555-7001”.  
Using access codes is easy. Sometimes you may want to choose from the  
among several long distance carriers when you make a call; rates may  
vary depending upon the time and destination. To take advantage of low  
rates, you can store the access codes or long-distance carriers as One  
Touch and Speed Dial numbers.  
C H A P T E R E I G H T  
80  
Call Reservation with an ExternalTelephone  
(Only for MFC-9050)  
If you connect an external telephone to the unit, you can send a fax and  
then talk to the recipient using the Call Reservation feature. After your  
fax has been printed on the receiving end, the receiving fax machine will  
ring as if it were receiving a telephone call. When the recipient picks up  
the handset, your fax machine will ring. Then you can pick up your  
handset of the external telephone and press Tel, then start a conversation.  
For further information on how to use this function, see chap. 6.  
Tone/Pulse  
If you have pulse dialling service, but need to send tone signals (for  
telephone banking, for example), follow the directions below. If you  
have touch tone service, you do not need this feature to send tone  
signals.  
Lift the handset.  
1
Press #. Any digits dialled after this sends tone signals.  
2
When you hang up, the machine returns to pulse dialling service.  
3
Fax/Tel (F/T) Mode  
See  
“Select  
Answer  
Mode”  
chap. 5  
When you share one line for your telephone and fax machine, in the  
Fax/Tel (F/T) Mode, the fax machine can determine whether an  
incoming call is a fax or a telephone call.  
Tel Key  
Only for MFC-9050  
This key is used to enter into a telephone conversation having picked up  
the handset of an external telephone in F/T pseudo-ringing etc.  
Only for MFC-9550  
If you press Tel when you are talking lifting the handset with the other  
end, you can hear the other end from machine’s monitor speaker, but the  
other end cannot hear you.  
81  
C H A P T E R N I N E  
Remote Fax  
Options  
(Only for MFC-9050)  
9
This chapter is for Model MFC-9050. If you have model MFC-9550  
your remote fax options are handled by the Message Manager. Please see  
chapter 10, “Message Manager”.  
Fax Forwarding  
You cannot use Fax Forwarding when “Fax Storage” is set to OFF.  
Programming a Fax Forwarding Number  
When Fax Forwarding is set to ON, your fax machine stores the received  
fax in memory, then dials the fax number you’ve programmed, and  
forwards the fax message.  
See  
“Changing  
the Fax  
Forwarding  
number”  
in this  
Press Menu, 8, 1.  
1
2
Press  
or  
to select ON (or OFF).  
chapter.  
FAX FWD:ON  
Press Set. The screen prompts you to enter the number of the fax  
machine where faxes will be forwarded.  
3
FWD#:  
ENTER & SET  
Enter the forwarding number (up to 20 digits).  
Press Set.  
4
5
6
Press Stop to exit.  
C H A P T E R N I N E  
82  
You can also dial into your machine from a remote location to switch this  
feature on, or to change the number you want your faxes forwarding to.  
Setting Fax Storage  
If you set Fax Storage to ON, you will be able to retrieve fax messages  
from another location, using Fax Forwarding or Remote Retrieval  
functions. The screen will indicate when you have a fax stored in  
memory.  
Press Menu, 8, 2.  
The screen prompts you to choose a fax setting.  
1
FAX STORAGE:OFF  
SELECT { } & SET  
Press  
or  
to select ON (or OFF).  
2
3
4
Press Set when the screen displays your selection.  
Press Stop to exit.  
If there are faxes in memory when you turn the Fax Storage OFF, the  
screen prompts you to erase any faxes in memory.  
ERASE ALL DOC?  
See  
“Printing a  
Fax from  
Memory  
1.YES 2.NO  
If you press 1, all fax data is erased and Fax Storage is turned OFF. If the  
fax data in the memory has not been printed, it will be printed first and  
then erased. If you press 2, data is not erased, and Fax Storage remains  
ON.  
(Only for  
MFC-9050)”  
chap. 5  
Changing the Remote Access Code  
Enter your Remote Access Code when the fax machine picks up your  
call, so you can access features remotely. The access code is preset to  
1 5 9 , but you can change this.  
Press Menu, 8, 3.  
1
R E M O T E F A X O P T I O N S ( O N L Y F O R M F C - 9 0 5 0 )  
83  
Enter a three-digit number from 000 to 998. The cannot be  
changed. Do not use the same digits that appear in your Remote  
Activation or Deactivation Code.  
2
Press Set.  
3
Press Stop to exit.  
4
Remote Retrieval  
UsingYour Remote Access Code  
To listen to your voice messages, you can call from any touch tone  
phone. To receive faxes at your location, you must call from a fax  
machine using touch tone. For convenience, you can retrieve faxes from  
a touch tone phone by having them sent to a fax machine. For example,  
if your hotel room does not have a fax machine, you can enter the  
number of the fax machine at the hotel’s Front Desk.  
Dial your fax number from a touch tone phone.  
1
When your fax machine answers and beeps, immediately enter your  
Remote Access Code (The factory setting is 159 ).  
2
The fax machine signals the kinds of messages received:  
3
1 long beep––Fax message(s)  
No long beep––No messages  
The fax machine prompts you with two short beeps to enter a  
4
command. If you wait longer than 30 seconds to enter a command,  
the machine hangs up. If you enter an invalid command, the machine  
beeps three times.  
Press 9 0 to reset the machine when you finish.  
5
Hang up.  
6
If your fax machine is set to Manual Mode, you can access your machine  
remotely by phoning it and letting it ring for about 100 seconds. Your fax  
machine will answer the phone after about 100 seconds of ringing, and  
you then have 30 seconds to enter your Remote Access Code.  
Remote Commands  
Follow the commands below to access features remotely. When you call  
the fax machine and enter your Remote Access Code (The factory setting  
is 159 ), the system will signal you with two short beeps to enter a  
remote control command.  
C H A P T E R N I N E  
84  
Change Fax Forwarding Setting  
Press 9 5  
then to  
Turn Fax Forwarding OFF––Press 1.  
Turn Fax Forwarding ON––Press 2.  
Program Fax Forward Number––Press 4. Automatically, the machine  
will turn Fax Forwarding ON.  
Turn Fax Storage ON––Press 6.  
Turn Fax Storage OFF––Press 7. (This is only possible if there are no  
faxes stored in the memory, or if all faxes have been erased using  
Remote Control 9 6 3).  
Retrieve a Fax  
Press 9 6  
then to  
Print a Memory Status List––Press 1, then enter the number of remote  
fax machine and the # #, After the beep, hang up and wait.  
Retrieve all faxes––Press 2, then enter the number of remote fax  
machine and the # #, After the beep, hang up and wait.  
Erase all fax messages––Press 3. If the data stored in the memory has  
not been printed before, it will be printed first and then erased.  
Check the Receiving Status  
Press 9 7  
then for  
Fax messages––Press 1.  
1 long beep––Received messages.  
3 short beeps––No messages.  
Change Answer Mode  
Press 9 8  
then for  
TAD––Press 1.  
Fax/Tel (F/T)––Press 2.  
Fax––Press 3.  
Exit Remote Operation  
Press 9 0  
R E M O T E F A X O P T I O N S ( O N L Y F O R M F C - 9 0 5 0 )  
85  
Retrieving the Memory Status List  
You can retrieve the Memory Status List from a remote fax machine to  
see if you have any fax messages.  
Dial your fax machine’s number.  
1
2
When you hear the beep, immediately enter your Remote Access  
Code (The factory setting is 1 5 9 ).  
When you hear two short beeps, use the dial pad to press 9 6 1.  
3
4
Using the dial pad, enter the number (up to 20 digits) of the remote  
fax machine where you want the Memory Status List forwarded, and  
then press # #.  
You cannot use and # as dial numbers. However, if you want to  
store a pause, press #.  
After you hear your fax machine beep, hang up and wait.  
5
Your fax machine calls the remote fax machine. Your fax machine  
then sends the Memory Status List to the fax machine that you are  
calling from.  
Retrieving Fax Messages  
Dial your fax machine’s number.  
1
When you hear the beep, immediately enter your Remote Access  
Code (The factory setting is 1 5 9 ).  
2
As soon as you hear two short beeps, use the dial pad to press 9 6 2.  
3
Using the dial pad, enter the number (up to 20 digits) of the remote  
fax machine where you want your fax messages forwarded, and then  
4
press # #.  
You cannot use and # as dial numbers. However, if you want to  
store a pause, press #.  
After you hear your fax machine beep, hang up and wait.  
5
Your fax machine then calls the number of the remote machine that  
you have just entered, and that machine prints your fax messages.  
C H A P T E R N I N E  
86  
Changing the Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a  
remote fax machine.  
Dial your fax machine’s number.  
1
2
When you hear the beep, immediately enter your Remote Access  
Code (The factory setting is 1 5 9 ).  
When you hear two short beeps, use the dial pad to press 9 5 4.  
3
4
Enter the new number of the remote fax machine (up to 20 digits)  
where you want your fax messages forwarded, and then press # #.  
You cannot use and # as dial numbers. However, if you want to  
store a pause, press #. Also, if your fax machine is connected to a  
PABX, you can press # first before the fax machine’s number. The #  
works as well as R key.  
To retrieve the Memory Status List, when you hear two short beeps,  
use the dial pad to press 9 6 1.  
5
6
7
Use the dial pad to enter the number of the remote fax machine (up  
to 20 digits), and then press # #.  
After you hear your fax machine beep, hang up and wait.  
Your fax machine calls the remote fax machine. Your fax machine  
then sends the Memory Status List showing the new forwarding  
number to the fax machine that you are calling from.  
Check the forwarding number.  
8
If the forwarding number is incorrect, return to Step 1 to reset it.  
87  
C H A P T E R T E N  
Message  
Manager  
(Only for MFC-9550)  
10  
Introduction  
This section provides you with information about how to operate the  
Message Manager features of your MFC-9550.  
Your machine has been designed to be user friendly. You will find a  
function chart in chap. 3 that shows you the easy button presses you can  
perform to access all programmed features.  
Voice  
Doc.  
Play  
Record  
Erase  
Message Manager Mode  
Message Manager Mode allows you to store incoming fax and voice  
messages in a flexible memory. The memory stores 20 minutes of voice  
messages, or up to 130 pages of fax messages. The actual number of  
pages stored in memory varies depending on the content and the  
resolution used. Memory is shared between fax and voice messages,  
which are stored on a “first-come, first-served” basis. Any voice or fax  
message can be retrieved remotely.  
See  
“Recording  
the Message  
Manager’s  
Outgoing  
Message”  
in this  
chapter  
You must record an Outgoing Message in order to use the Message  
Manager Mode.  
C H A P T E R T E N  
88  
Flexible Memory Settings (Message Store)  
Message Manager Mode offers you six flexible memory settings, so that  
you can decide which kinds of messages you want to receive.  
1. DOC:ON, VOICE:ON Both voice and fax messages are stored.  
You can use the Fax Forwarding or Paging  
features and retrieve voice and fax  
messages remotely.  
2. DOC:ON, VOICE:EXT You need an external answering machine  
connected to the fax machine for this  
setting. Fax messages are stored in the  
Message Manager memory, but voice  
messages are stored in your external  
answering machine. Retrieve voice  
messages from the external answering  
machine. You cannot use the Paging  
feature for voice message with this setting.  
3. DOC:ON, VOICE:OFF All memory is used to store fax  
messages—no voice messages will be  
stored.  
4. DOC:OFF, VOICE:ON All memory is used to store voice  
messages—no fax messages will be stored.  
Incoming faxes will print on paper. You  
can use the Paging feature, and retrieve  
voice messages remotely.  
5. DOC:OFF, VOICE:EXT You need an external answering machine  
connected to the fax machine for this  
setting. Incoming faxes are not stored in  
memory, but will print on paper. Voice  
messages are stored in the external answering  
machine.  
6. DOC:OFF, VOICE:OFF Incoming faxes are not stored in memory,  
but will print on paper. Voice calls are not  
stored in memory.  
Setting Up Message Manager  
You must set up Message Manager in the following order:  
Set the Message Store.  
1
2
Record the Message Manager’s Outgoing Message (TAD  
MESSAGE).  
Activate Message Manager (TAD) Mode by pressing the Mode key  
until both Fax and F/T LEDs are lit.  
3
M E S S A G E M A N A G E R ( O N L Y F O R M F C - 9 5 5 0 )  
89  
Setting the Message Store  
Select the setting from the descriptions of “Flexible Memory Settings”.  
Press Menu, 1, 8, 1. The screen prompts you to choose a DOC  
(Document) setting.  
1
DOC:OFF  
SELECT { } & SET  
Press  
or  
to select ON (or OFF).  
2
3
Press Set. The screen prompts you to choose a VOICE setting.  
VOICE:ON  
SELECT { } & SET  
Press  
EXT).  
or  
to select your setting from the list (ON, OFF or  
4
Press Set when the screen displays your selection.  
Press Stop to exit.  
5
6
Recording the Message Manager’s Outgoing  
Message (TAD MESSAGE)  
Recording the Message Manager’s Outgoing Message (TAD  
MESSAGE) is the second step you need to follow before you can turn  
on the Message Manager. Make sure your OGM (Outgoing Message) is  
less than 20 seconds long.  
Press Menu, 1, 8, 3. The screen prompts you to choose an OGM.  
1
TAD MESSAGE  
SELECT { } & SET  
Press  
or  
to reach  
2
TAD MESSAGE  
This is the only setting you can select if you want to turn the Message  
Manager ON.  
C H A P T E R T E N  
90  
Press Set.  
3
4
Press Record, then pick up the handset to record a message.  
See  
“Recording  
the Fax/Tel  
Outgoing  
For example: “Hello. We are unable to take your call at this time.  
Please leave a message after the signal. If you wish to send a fax,  
please press 51, wait for the fax tones, then press the start button  
on your machine.”  
Announcement”  
chap. 5  
Replace the handset. The Message Manager plays your OGM.  
5
6
Press Stop to exit.  
Listening to the Outgoing Message (OGM)  
Press Menu, 1, 8, 3.  
1
2
Press  
or  
to select TAD MESSAGE (or F/T MESSAGE or  
PAGING MSG.).  
Press Set when the screen displays your selection.  
Press Play to hear the OGM. Adjust volume by pressing Volume  
3
4
or  
.
Press Stop to exit.  
5
Erasing the Outgoing Message (OGM)  
Press Menu, 1, 8, 3.  
1
2
Press  
or  
to select TAD MESSAGE (or F/T MESSAGE or  
PAGING MSG.).  
Press Set when the screen displays your selection.  
Press Erase.  
3
4
5
6
Press 1 to erase the OGM —OR— Press 2 to exit without erasing.  
Press Stop to exit.  
Activating Message Manager Mode  
To activate Message Manager.....  
Fax  
TAD  
F/T  
Press Mode until both Fax and F/T lights are on.  
...Then you can easily identify the Message Manager Mode is on by  
viewing the Message Manager indicator lights.  
M E S S A G E M A N A G E R ( O N L Y F O R M F C - 9 5 5 0 )  
91  
Message Indicator  
Once you return home or to the office you can easily and quickly see if  
any voice or fax messages have been stored in the Message Manager.  
If the Voice and/or Doc Indicator lights are flashing, there is a new  
message stored. Once a new voice message is played, the Voice  
indicator light stops flashing and stays on. And once a new fax message  
is printed, the Doc indicator will go off.  
Voice  
Doc.  
Play  
Record  
Erase  
The display will indicate the total number of incoming Voice and/or Fax  
messages stored in Message Manager memory. The number of Voice  
includes the Memo messages.  
VOICE:03 DOC:02  
ONLINE  
What HappensWhen the Memory Is Full...  
If the memory becomes full when you have set your machine to Message  
Manager mode, the machine will change to F/T mode automatically. In  
this mode, the machine can accept incoming faxes automatically and will  
print them. Then, if your machine should run out of paper, the answer  
mode will shift automatically to manual mode. In manual mode the call  
is not answered, so your caller will know to try again later.  
Out of Recording Paper and Memory Full  
[Answer Mode] Message Manager Mode  
F/T Mode  
Manual Mode  
See  
“Printing  
Reports”  
chap. 11  
Out of Recording Paper  
and Memory Full  
Memory Full  
Print the Memory Status List and select the item to be cleared. This will  
clear space for new messages and faxes to be stored in memory.  
C H A P T E R T E N  
92  
PlayingVoice Messages and Memos  
Follow the steps below to listen to voice messages and memos.  
Press Play. Adjust volume by pressing  
or  
.
1
All new messages and memos are played in the order they were  
recorded. The display shows the number of the current message, and  
the total number of messages.  
If Caller ID information was received, the machine beeps during the  
message and displays the Caller ID information for one second.  
(Only for the U.K.)  
During playback, the screen displays the time and date the message  
was recorded.  
Press  
at the end of the message to repeat a message. Use  
to  
2
3
skip to the next message. You can press  
you reach the message you want to play.  
and  
repeatedly until  
Press Stop to exit.  
Printing a Fax Message  
Once you print a new fax message stored in memory, it is erased from  
the memory automatically.  
Press Play. After two seconds, the machine begins to play voice  
messages.  
1
After playing voice messages, the display asks if you want to print  
fax messages that are in the memory. There is no display if there are  
no faxes.  
2
PRINT DOC?  
1.YES 2.NO  
To print the fax messages, press 1.  
––OR––  
3
Press 2 to exit without printing.  
M E S S A G E M A N A G E R ( O N L Y F O R M F C - 9 5 5 0 )  
93  
Backup Printing Option  
When you choose DOC:ON in the Message Manager Mode, all  
incoming fax messages are stored in the available memory for retrieval.  
To print a backup copy automatically, turn this option ON.  
Press Menu, 1, 8, 2. The screen prompts you to select a setting.  
1
BACKUP PRINT:ON  
SELECT { } & SET  
Press  
or  
to display ON (or OFF).  
2
3
4
Press Set when the screen displays your selected setting.  
Press Stop to exit.  
Erasing Messages  
If you choose to erase all fax messages, the machine will print any  
previously unprinted fax messages before erasing them from memory.  
Fax messages cannot be erased individually.  
You can erase voice messages and memos individually, or all at once.  
To erase voice messages individually  
Press Play. The machine beeps and begins message playback. Each  
message is preceded by one long beep, and followed by two short  
beeps.  
1
To erase a specific message, press Erase immediately after the two  
short beeps, or while the message is playing. The screen prompts  
2
ERASE THIS MSG.?  
1.YES 2.NO  
Press 1 to erase the message.  
OR—  
3
4
Press 2 to cancel.  
Press Stop to exit.  
C H A P T E R T E N  
94  
To erase messages all at once  
Press Erase. The screen prompts you to choose what kind of  
messages you want to erase.  
1
ERASE ALL VOICE?  
SELECT { } & SET  
Press  
or  
to select erasing all voice messages (ALL VOICE),  
2
all document messages (ALL DOC.), or all messages—both voice  
and fax—(ALL MSG).  
Press Set.  
3
4
Press 1 to erase.  
OR—  
Press 2 to cancel.  
Setting the MaximumTime for Incoming  
Messages  
Your machine comes set to receive voice messages up to 35 seconds  
long. You can change this setting to any length from 35 seconds to 60  
seconds, in 5-second increments. This setting also applies to Personal  
Mailbox ICM and Memo.  
Press Menu, 1, 8, 4. The screen prompts you to select a maximum  
time.  
1
MESSAGE 35 SEC  
SELECT { } & SET  
Press  
messages.  
or  
to select the maximum time setting for incoming  
2
Press Set when the screen displays your setting.  
Press Stop to exit.  
3
4
Setting theToll Saver  
When you set the Toll Saver feature, the machine answers after 4 rings if  
you don’t have messages, and after 2 rings if you do have messages. This  
way, when you call the machine, if it rings 3 times, you know you have  
no messages, and can hang up, avoiding any call cost.  
See  
“Setting the  
Ring Delay”  
chap. 5  
M E S S A G E M A N A G E R ( O N L Y F O R M F C - 9 5 5 0 )  
95  
When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver  
must be OFF for the machine to operate using your Ring Delay setting.  
Press Menu, 1, 2, 1.  
1
2
3
4
5
6
Press  
Press Set when the screen displays your selection.  
Press or to select ON (or OFF).  
Press Set.  
Press Stop to exit.  
or  
to select TOLL SAVER (or RING DELAY).  
ICM Recording Monitor (Call Screening)  
This feature lets you turn OFF (or ON) the speaker volume for voice  
messages. When you turn the monitor OFF, you will not hear messages  
as they come in.  
Press Menu, 1, 8, 5.  
1
2
3
4
Use  
or  
to select OFF (or ON).  
Press Set when the screen displays your selection.  
Press Stop to exit.  
Recording a Memo  
A memo is stored and played as a voice message.  
Press Record.  
1
When the display prompts you to pick up the handset, speak into the  
handset to record your memo. Your recording can be as long as the  
2
Incoming Message Maximum Time (Menu, 1, 8, 4).  
Press Stop or replace the handset when you’re finished.  
3
Recording a Conversation  
You can record a telephone conversation by pressing Record during the  
conversation. Your recording can be as long as the Incoming Message  
Maximum Time. You and the other party will hear a beep every 15  
seconds while recording.  
C H A P T E R T E N  
96  
Fax Forwarding/Paging  
When Paging is set to ON, your machine dials the phone number you  
have programmed and, when connected, plays the Paging OGM message  
you have recorded. This lets you know you have a fax or voice message  
in the Message Manager memory.  
When Fax Forwarding is set to ON, your machine dials the fax machine  
phone number you’ve programmed, and forwards any faxes you’ve  
received.  
You cannot use Paging and Fax Forwarding at the same time.  
Programming a Fax Forwarding Number  
Press Menu, 1, 8, 6.  
1
Press  
or  
until the screen displays  
2
FAX FORWARD  
Press Set. The screen prompts you to enter the number of the fax  
machine where faxes will be forwarded.  
3
FWD#:  
ENTER & SET  
Enter the forwarding number (up to 20 digits).  
Press Set.  
4
5
6
Press Stop to exit.  
You can change a Fax Forwarding number remotely.  
Recording the Paging Outgoing Message (OGM)  
Before paging can work, you should first record the Paging OGM.  
Press Menu, 1, 8, 3. The screen prompts you to choose an OGM.  
1
TAD MESSAGE  
SELECT { } & SET  
M E S S A G E M A N A G E R ( O N L Y F O R M F C - 9 5 5 0 )  
97  
Press  
or  
to reach  
2
PAGING MSG.  
Press Set.  
3
4
5
6
Press Record, then pick up the handset to record a message.  
Press Stop. The Message Manager plays your OGM.  
Press Stop.  
Programming the Paging Number  
Press Menu, 1, 8, 6.  
1
2
Press  
or  
until the screen displays  
PAGING  
Press Set. The screen prompts you to enter your pager number.  
3
PAG#:  
ENTER & SET  
Enter your paging number up to 20 digits. This is the telephone  
number which your machine must call.  
4
Press Set.  
5
6
Press Stop to exit.  
You cannot change a Paging number remotely.  
Remote Retrieval  
This section is for the MFC-9550. (If you have the MFC-9050, please  
see chap. 9 for your remote fax options.)  
C H A P T E R T E N  
98  
Using the Remote Access Code  
To listen to your voice messages, you can call from any touch tone  
phone. To receive faxes at your location, you must call from a fax  
machine using touch tone. For convenience, you can retrieve faxes from  
a touch tone phone by having them sent to a fax machine. For example, if  
your hotel room does not have a fax machine, you can enter the number  
of the fax machine at the hotel’s Front Desk.  
Dial your machine's phone number from a touch tone phone.  
1
When your machine answers and beeps, immediately enter your  
Remote Access Code.  
2
The machine signals the kinds of messages received:  
3
1 long beep—Fax message(s)  
2 long beeps—Voice message(s)  
3 long beeps—Fax and Voice message(s)  
No beeps—No messages  
The machine then prompts you with two short beeps to enter a  
4
command. If you wait longer than 30 seconds to enter a command, the  
machine hangs up. If you enter an invalid command, the machine  
beeps three times.  
Press 9 0 to exit remote access mode when you have finished.  
5
Hang up.  
6
If your fax machine is set to Manual Mode, you can access the Message  
Manager remotely by phoning your machine and letting it ring for about  
100 seconds. Your fax machine will answer the phone after about 100  
seconds of ringing, and you then have 30 seconds to enter your Remote  
Access Code.  
Changing the Remote Access Code  
Enter your Remote Access Code when the machine picks up your call, so  
you can access features remotely. The access code is preset to 159 , but  
you can change this.  
Press Menu, 1, 8, 7.  
1
2
Enter a three-digit number from 000 to 998. The cannot be  
changed. Do not use the same digits that appear in your Remote  
Activation or Deactivation Code.  
Press Set.  
3
4
Press Stop to exit.  
When you call your machine and enter the Remote Access Code, you  
must press the fourth digit (three-digit number plus ).  
M E S S A G E M A N A G E R ( O N L Y F O R M F C - 9 5 5 0 )  
99  
Remote Control Commands  
Follow the commands below to access features remotely. When you call  
the fax machine and enter your Remote Access Code (The factory setting  
is 159 ), the system will signal you with two short beeps to enter a  
remote control command.  
Remote control commands  
91 Playing voice messages  
Detail Operation  
After one long beep, the machine plays ICM and Memo.  
1
(Skip back)  
Press 1 while listening to an ICM or Memo to play it again. If you press  
1 before a message, you will hear the previous message.  
2
(Skip next)  
While playing ICM and Memo, you can skip to next message.  
Stop playing the ICM and Memo.  
9 STOP Playing  
92 Record Memo  
After one long beep, you can record a memo. You can stop recording by  
pressing 9.  
93 Erase all ICM & Memo  
If you hear one long beep, the erase is accepted. If you hear three short  
beeps, you cannot erase because all voice messages have not been  
played, or there is no voice message to erase.  
*This code erases all recorded messages, not one at a time.  
94 Play and Record OGM in  
memory  
1 Play  
1 TAD MSG  
2 F/T MSG  
The machine plays the selected OGM. You can stop playing OGMs by  
pressing 9.  
3 PAGING MSG  
1 TAD MSG  
2 F/T MSG  
After one long beep, you can record the selected OGM. You will hear the  
message played once. You can stop recording the message by pressing 9.  
2 Record  
3 PAGING MSG  
95 Changing Fax Forwarding/ If you hear one long beep, the change is accepted. If you hear three short  
Paging setting  
beeps, you cannot change it because the conditions have not been met  
(Example: registering paging number).  
1 OFF  
You can register your fax forwarding number by using  
4. FAX FWD NO (See “Changing Fax Forwarding Number” in this  
chapter). Once you have registered the number, the machine will  
automatically turn to FAX FWD:ON mode. Then retrieve a Memory  
Status List by entering 9 6 1 to make sure that the Fax Forwarding  
number you registered is correct in the List.  
2 Fax Forwarding  
3 Paging  
4 FAX FWD NO.  
96 Retrieve Fax  
Enter the number of a remote fax machine to receive a report or stored  
fax messages. (See “Retrieving the Memory Status List” and “Retrieving  
Fax Messages”.)  
1 Memory Status List  
2 Retrieve all FAX  
3 Erase FAX in the  
memory  
If you hear one long beep, you can erase the fax message from the  
memory.  
97 Check the receiving status  
1 Document  
You can check whether your fax machine has received any Document or  
Voice messages. If yes, you will hear one long beep. If no, you will hear  
three short beeps.  
2 Voice  
98 Change Answer Mode  
1 TAD  
If you hear one long beep, you can change the answer mode. If you hear  
three short beeps, you cannot change it. (Example: There is no TAD  
MSG when you want to change to TAD mode.)  
2 Fax/Tel (F/T)  
3 Fax  
90 Exit  
After a long beep, you can exit remote control.  
C H A P T E R T E N  
100  
Retrieving the Memory Status List  
You can retrieve the Memory Status List from a remote fax machine to  
see if you have any fax messages.  
Dial your fax machine’s number.  
1
2
When you hear the beep, immediately enter your Remote Access  
Code (The factory setting is 1 5 9 ).  
When you hear two short beeps, use the dial pad to press 9 6 1.  
3
4
Using the dial pad, enter the number (up to 20 digits) of the remote  
fax machine where you want the Memory Status List forwarded, and  
then press # #.  
You cannot use and # as dial numbers. However, if you want to  
store a pause, press #.  
After you hear your fax machine beep, hang up and wait.  
5
Your fax machine calls the remote fax machine. Your fax machine  
then sends the Memory Status List to the fax machine that you are  
calling from.  
Retrieving Fax Messages  
Dial your fax machine’s number.  
1
When you hear the beep, immediately enter your Remote Access  
Code (The factory setting is 1 5 9 ).  
2
As soon as you hear two short beeps, use the dial pad to press 9 6 2.  
3
Using the dial pad, enter the number (up to 20 digits) of the remote  
fax machine where you want your fax messages forwarded, and then  
4
press # #.  
You cannot use and # as dial numbers. However, if you want to  
store a pause, press #.  
After you hear your fax machine beep, hang up and wait.  
5
Your fax machine calls the remote fax machine. The fax machine that  
you are calling from prints your fax messages.  
M E S S A G E M A N A G E R ( O N L Y F O R M F C - 9 5 5 0 )  
101  
Changing the Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a  
remote fax machine.  
Dial your fax machine’s number.  
1
2
When you hear the beep, immediately enter your Remote Access  
Code (The factory setting is 1 5 9 ).  
When you hear two short beeps, use the dial pad to press 9 5 4.  
3
4
Enter the new number of the remote fax machine (up to 20 digits)  
where you want your fax messages forwarded, and then press # #.  
You cannot use and # as dial numbers. However, if you want to  
store a pause, press #. Also, if your fax machine is connected to a  
PABX, you can press # first before the fax machine’s number. The #  
works as well as R key.  
To retrieve the Memory Status List, when you hear two short beeps,  
use the dial pad to press 9 6 1.  
5
6
7
Use the dial pad to enter the number of the remote fax machine (up  
to 20 digits), and then press # #.  
After you hear your fax machine beep, hang up and wait.  
Your fax machine calls the remote fax machine. Your fax machine  
then sends the Memory Status List showing the new forwarding  
number to the fax machine that you are calling from.  
Check the forwarding number.  
8
If the forwarding number is incorrect, return to Step 1 to reset it.  
There are some fax machines which, having completely received the  
MEMORY STATUS LIST from your machine, will give an audible  
“HANDSET UP” or similar alarm, if you keep the line held in readiness  
for the next command.  
In such cases, it may be possible to clear the alarm and enter the next  
command (e.g. “962” for RETRIEVE), by pressing Stop once or twice  
on the receiving machine during the alarm beeping time. If this doesn’t  
work, simply replace the handset, pause, and redial the call, using then  
the “962” command after your machine answers and accepts your remote  
access code.  
C H A P T E R T E N  
102  
103  
C H A P T E R E L E V E N  
Printing  
Reports  
11  
Machine Settings and Journal  
You can print the following lists and reports:  
1.XMIT REPORT  
Choose if Transmission Verification  
Report is printed after all Faxes  
sent.  
2.JOURNAL  
Journal lists information about the  
last 50 incoming and outgoing  
faxes. TX means Transmit; RX  
means Receive.  
3.QUICK-DIAL  
Lists names and numbers stored in  
One Touch and Speed Dial memory,  
in numerical order.  
4.TEL. INDEX  
Quick-Dial list (above),  
alphabetically.  
5.SYSTEM SETUP  
Lists settings for INITIAL SETUP,  
SETUP RECEIVE, PRINT  
REPORTS, REMOTE FAX OPT  
(for MFC-9050 only), SETUP TAD  
(for MFC-9550 only) and  
MISCELLANEOUS.  
6.MEMORY STATUS  
Lists summary information and  
amount of occupied memory.  
C H A P T E R E L E V E N  
104  
To Print a Report  
For the MFC-9050, press Menu, 7.  
For the MFC-9550, press Menu, 1, 7.  
1
Enter the number (see list above) of the report you want to print. For  
example, press 4 to print the TEL. INDEX.  
2
Press Start.  
3
4
Press Stop to exit.  
TransmissionVerification (Xmit) Report  
You can use the Xmit Report as confirmation that you sent a fax. This  
report lists the name or fax number of the receiving party, the time and  
date of transmission, and if the transmission was successful.  
When the feature is OFF, the report is printed automatically only if  
there’s an error during transmission. If the report indicates ERROR, send  
the document again. If the report indicates you should check the  
readability of certain pages, resend those pages.  
When the feature is ON, the report is printed with every fax you send.  
For the MFC-9050, press Menu, 7, 1.  
For the MFC-9550, press Menu, 1, 7, 1.  
1
Press  
or  
Press Set.  
Press Stop to exit.  
to select ON or OFF.  
2
3
4
When the machine is idle, you can print the Transmission Verification  
Report by pressing Verify when you wish to confirm if the last  
transmission was successful or not.  
Journal Period  
You can set the machine to print journal reports at specific intervals (1, 3,  
6, 12, 24 hours, 2, 4 or 7 days). If you set the interval to OFF, you can  
print the report by following the steps in the previous section.  
For the MFC-9050, press Menu, 7, 2.  
For the MFC-9550, press Menu, 1, 7, 2.  
1
Press  
or  
to display  
2
JOURNAL PERIOD  
Press Set.  
3
P R I N T I N G R E P O R T S  
105  
Press  
or  
to choose your setting. If you choose 7 days, the  
4
screen prompts you to choose a day at which to begin the 7-day  
countdown.  
When the screen displays the setting you want, press Set.  
5
6
Enter the time to begin printing, in 24-hour format. (For example,  
enter 19:45 for 7:45 PM).  
Press Set.  
7
8
Press Stop to exit.  
C H A P T E R E L E V E N  
106  
107  
C H A P T E R T W E L V E  
Making Copies  
12  
UsingYour Machine as a Copier  
You can use your machine as a copy machine, making up to 99 copies at  
a time. The machine can stack the copies or collate (sort) them.  
Enlarge  
Reduce  
Copy  
Sort  
Photo  
The scannable area of your machine begins at approximately 4mm from  
the edge of the paper.  
(4mm)  
Non-scannable  
area  
(4mm)  
C H A P T E R T W E L V E  
108  
Making a Single Copy  
The default resolution for a single copy is Super Fine. Press Photo for  
photographs.  
Insert the document face down in the feeder.  
1
Press Copy, then wait five seconds for the document to feed to the  
start position. ––OR–– Press Copy again.  
2
DO NOT pull the paper while copying is in progress.  
Making Multiple Copies  
There are two ways to make multiple copies on your machine. You can  
choose whether the copies will be STACKED (all copies of page 1, then  
all copies of page 2, etc.), or SORTED (collated). The default resolution  
for multiple copies is Fine.  
Stacking Multiple Copies  
Insert pages to be copied face-down in the feeder.  
1
2
3
4
Press Copy.  
Enter the number (1-99) of copies you want.  
Wait five seconds. ––OR–– Press Copy again.  
Sorting Multiple Copies  
Sorting uses more memory than Stacking, as the whole document is  
scanned into memory to start with.  
Insert pages to be copied face-down in the feeder.  
1
Press Sort.  
2
Enter the number (1-99) of copies you want.  
3
Wait five seconds. ––OR–– Press Copy.  
4
If You Get a Memory Full Message  
If the memory becomes full while your scanning a document to be  
copied the screen displays  
MEMORY FULL P.01  
PRESS STOP KEY  
M A K I N G C O P I E S  
109  
If you were scanning the first page to be copied, press Stop to cancel the  
operation and restart to make a single copy. If you were scanning a  
subsequent page, you’ll have the option to press Copy to copy the pages  
scanned so far ––OR–– press Stop to cancel.  
Reducing and Enlarging Copies  
Insert pages to be copied face-down in the feeder.  
1
Press Enlarge or Reduce.  
2
Press  
or  
to select AUTO, 200%, 150%, 125%, 120%, 100%,  
3
93%, 87%, 75%, or 50%.  
Press Copy when the screen displays your selection.  
Enter the number (1-99) of copies you want.  
Wait five seconds. ––OR–– Press Copy again.  
4
5
6
Copying a Photograph  
You can copy a photograph by pressing Photo, without pressing  
Resolution.  
Insert the photo(s) face-down in the feeder.  
1
Press Photo.  
2
Use the dial pad to enter the number of copies you want (up to 99).  
3
Wait five seconds. ––OR–– Press Copy again.  
4
C H A P T E R T W E L V E  
110  
111  
C H A P T E R T H I R T E E N  
Setting Up the  
Machine and  
Computer to  
13  
Work Together  
BeforeYou Begin  
Make sure you have an IEEE 1284 compliant, bi-directional parallel  
interface cable.  
1
Disconnect the telephone line cord, then unplug the machine power  
cord from the electrical outlet before connecting the parallel interface  
cable.  
2
Make sure your computer is off and unplugged from electrical power  
before you connect the interface cable.  
3
Connecting the machine toYour Computer  
Connect the interface cable to the parallel interface port on the back  
of the machine, and secure with the wire clips.  
1
Connect the interface cable to the printer port of your computer, and  
secure with the two screws. (To locate your computer’s printer port,  
see your computer’s user guide.)  
2
C H A P T E R T H I R T E E N  
112  
Ensure the machine is switched on before you plug the PC into the  
electric socket, then switch on the PC.  
3
Notice to PC User  
A small filter core and cable tie are enclosed in the vinyl bag with your  
machine. PLEASE SAVE THESE PARTS. You will need them in the  
future if you connect machine with a Personal Computer. And for  
optimal preformance, use the Double Shielded Parallel Interface Cable  
with enclosed Filter core and Cable tie.  
When you use a Personal Computer with your machine, please attach the  
enclosed Filter core to Double Shielded Parallel I/f Cable.  
How to Attach the Filter Core to the Double Shielded  
Parallel I/f Cable:  
Attach the Cable tie 50mm or less from Parallel Interface connector.  
1
Cable tie  
Cable tie  
Double shielded  
Parallel I/F cable  
Double shielded  
Parallel I/F cable  
to MFC  
Parallel Interface  
connector  
Attach the Filter core, pressing until you hear a click, between the  
Parallel Interface connector and the Cable tie.  
2
Filter Core  
Cable Tie  
Filter Core  
Double shielded  
Parallel I/F cable  
to MFC  
S E T T I N G U P T H E  
M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R  
113  
Computer Requirements  
Recommended system requirements for the communication software  
suite provided are:  
• Windows® 3.1, 3.11, 95, 98, NT® Workstation 4.0  
• IBM PC Pentium 75 or higher  
• 16 MB Ram [32 MB Highly Recommended]  
• 50 MB of Hard Disk Space  
• CD Rom Drive [MFC-9550 only]*  
NOTE: Use only a shielded interface cable that is IEEE 1284 compliant  
and less than 2m (6.5 feet) long.  
* Floppy Disks can be made from the CD to install the MFL Pro  
software on machines without a CD Rom Drive.  
Loading the Printer Driver forYour  
MFC-9050  
Your MFC-9050 is a 3-in-one multi-function center—it’s a fax, copier  
and printer. Before you can print from Windows® on your PC, you must  
first install the printer driver that is included on 3.5 inch floppy diskettes.  
C H A P T E R T H I R T E E N  
114  
Installing MFC-9050 Printer Driver  
If you are usingWindows NT® Workstation  
Version 4.0:  
Click the Start button in the Taskbar.  
1
Select Settings, then Printers.  
2
3
Double-click on the Add Printer wizard.  
The Add Printer Wizard window appears:  
Select My Computer and click the Next button.  
4
S E T T I N G U P T H E  
M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R  
115  
Select the Port you will use (we recommend LPT1), and click the  
Next button.  
5
Click the Have Disk button.  
6
The Install From Disk window appears:  
Insert the floppy disk for the MFC-9050 printer driver into drive A,  
and click the OK button.Follow the screen prompts to complete the  
7
installation.  
C H A P T E R T H I R T E E N  
116  
If you are usingWindows 3.1 or 3.11:  
Insert the floppy disk for the MFC-9050 printer driver into drive A.  
From the Program Manager, click on File, then Run.  
Enter A:\SETUP.  
1
2
3
If you are usingWindows 95 or 98:  
Insert the floppy disk for the MFC-9050 printer driver into drive A.  
1
Click the Start button in the Task bar.  
2
3
4
Select Run  
Enter A:\SETUP.  
S E T T I N G U P T H E  
M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R  
117  
Software for your MFC-9550  
Software/Drivers  
The following software is provided to optimize the use of your MFC -  
9550. The software can run under Windows® 3.1, 3.11 and 95, 98 and  
Windows NT® Workstation Version 4.0.  
Printer Driver*- The printer driver creates the print data from the  
applications, controls transmission and makes  
settings for printing. It is necessary to install the  
MFC-9550 printer driver into your PC for printing.  
Scanner Driver*-The MFC-9550 scanner driver is TWAIN  
compliant. You can use the scanner directly from  
TWAIN compliant applications. In the scanner  
driver you can change settings for scanning.  
Maintenance Utility for DOS-  
This is utility software running under MS-DOS. If  
you are not using Windows, you can use the  
machine’s HP/Laserjet IIP emulation to print. Some  
settings which are unique to the machine and  
maintenance operations can be made with this  
utility.  
MFL Pro Software-  
This software allows you to send and receive faxes  
with your PC, please refer to the MFL-PRO Manual  
for further information. The Brother Resource  
Manager must be installed to use this software.  
* These drivers are supplied within the Brother Resource Manager.  
Installing the Software/Drivers under  
Windows®  
All the software and drivers are supplied on a single CD. An Auto-Install  
program will guide you through most of the installation process.  
Make sure that your machine is connected to your computer and that  
the machine is switched on.  
1
C H A P T E R T H I R T E E N  
118  
Turn your computer on and start Windows®.  
NOTE: Under Windows®95 the following screen might appear, as shown  
2
below.  
A) If you see the above screen, select the third option “Do not  
install a driver [Windows will not prompt you again]”.  
B) If you see the “Update Device Driver Wizard” during start  
up, follow the instructions from the installer, click Next,  
then Finish when it appears on the screen.  
Insert the CD-ROM into your CD-ROM Drive. Windows®  
3.1/3.11/95/98/NT4.0 will be detected automatically, and if possible  
the Auto-Installer will run automatically. If the Auto-Installer does  
not run after a few seconds, you can run it by:-  
3
• Win 3.1/3.11  
A) Choose Run from the File menu in Program manager.  
B) Type X:\SETUP.EXE” [where X is your CD-ROM Drive] in  
the command line box.  
C) Click on OK.  
• Win 95/98/NT4.0  
A) Click the START button and then select RUN from the  
Start Menu.  
B) Type X:\SETUP.EXE” [where X is your CD-ROM Drive] in  
the command line box.  
C) Click on OK.  
YOU CAN EXIT FROM THE AUTO-INSTALLER AT ANYTIME BY  
CLICKING ON THE ICON IN THE BOTTOM RIGHT HAND  
CORNER OF YOUR SCREEN.  
S E T T I N G U P T H E  
M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R  
119  
From the Auto-Installer Select your preferred language by double  
clicking on it with your mouse.  
4
The MFC-9550 is a parallel laser device so select this option, again  
by double clicking.  
5
Select STEP 1 and install the Brother Resource Manager. You can  
either install the software now or make floppies*. Follow the  
onscreen prompts and re-boot your PC when instructed to do so.  
6
If you wish to install MFL Pro, repeat Steps 3 to 5, then select STEP 2  
to install MFL Pro. Again following the onscreen prompts and re-booting  
your PC when instructed to do so.  
When installation is complete remove the CD-ROM from the drive.  
7
* You can make floppy disks to install the software on another PC  
without a CD-ROM Drive. When making the floppy disks, label the first  
one disk 1, the second disk 2 and so on until the program completes. To  
install from floppy insert disk 1 in your floppy disk drive and type  
A:\SETUP.EXE” where A is your floppy disk drive [see step 3 for more  
details].  
Installing the Maintenance Utility on  
MS-DOS®  
How to Use the MFC withYour DOS  
Application Software  
Before working with your application software that runs on DOS, check  
that the machine’s name appears in the printer selection of your  
application software. If the machine is not listed, you must install the  
printer driver that corresponds to HP LaserJet IIP’s emulations.  
The following table shows combinations of printer drivers and emulation  
mode. To get the most out of this machine, you should install an HP  
printer driver in your application software.  
Printer driver supported in  
your application software  
HP LaserJet IIP™  
Emulation mode to be selected with  
the remote printer console program  
HP LaserJet IIP emulation mode  
Auto emulation selection  
HP LaserJet II™  
C H A P T E R T H I R T E E N  
120  
The best or recommended printer driver is indicated in bold.  
Be sure to choose the proper printer driver in your application  
software.  
Be sure the printing resolution is set to 300 dpi in your DOS  
application software.  
What Does the Remote Printer Console Do?  
The Remote Printer Console (RPC) is a utility program that can run in  
the DOS environment and comprises the following two programs:  
Remote Printer Console Main Program  
This program allows you to change various printer settings such as  
emulation, print quality, fonts, page setup etc., from your computer  
screen. Since most DOS applications have a Printer Settings menu that  
overrides the settings made by the RPC, you may not have to use this  
utility program. This utility program is useful for application software  
that does not control the printer’s settings and features.  
Printer Status Monitor Program  
This utility program can monitor your printer’s status using bi-directional  
parallel communications. This utility program stays resident in your  
computer memory (Terminate-and-Stay Resident program) and runs in  
the background.  
Installing the Remote Printer Console  
Before you install the program, make sure you have the following  
hardware and software to install the program:  
DOS  
Version 3.3 or later  
Monitor  
Option  
EGA/VGA or compatible  
Mouse; the mouse driver must be installed.  
(You can also operate the program with the keyboard.)  
Follow these steps to install the remote printer console program:  
Make sure your machine is connected to your computer and it is set  
to Online.  
1
Start your computer and go to the DOS prompt. If you are in  
2
Windows®, exit and return to the DOS prompt.  
S E T T I N G U P T H E  
M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R  
121  
Insert the Brother CD-ROM into your CD-ROM drive (substitute  
your appropriate drive letter for “X”).  
3
At the DOS prompt (C:\>) type X: (X is the letter of your CD-ROM  
drive) and press Enter.  
4
C:\>X:  
Type CD DOS\LASER and press Enter.  
5
X:\>CD DOS\LASER  
Type RPCSETUP.EXE and press Enter.  
6
X:\DOS\LASER>RPCSETUP.EXE  
Follow the instructions from the installer.  
7
Using the Remote Printer Console Main  
Program  
Type C:\RPCX>RPCX and press the Enter key to start the Remote  
Printer Console main program.  
The Main Screen will appear on your computer screen.  
Do not use this program from a DOS window running under  
Windows.  
C H A P T E R T H I R T E E N  
122  
123  
C H A P T E R F O U R T E E N  
Using the  
machine  
14  
as a Printer  
Special Printing Features  
Windows® Printing  
See  
“Brother  
Drivers” in  
chap. 13  
The dedicated printer driver and TrueType™ - compatible fonts (for  
MFC-9550 only) for Microsoft® Windows® 95, 98 and 3.1, 3.11 and  
Windows NT® Workstation Version 4.0 are available on the CD-ROM  
supplied with your machine. You can easily install them into your  
Windows® system using our installer program. The driver supports our  
unique compression mode to enhance printing speed in Windows®  
applications, and allows you to set various printer settings including  
economy printing mode and custom paper size.  
Alternate Printer Emulation Support (Only for  
MFC-9550)  
This printer supports HP LaserJet IIP printer emulation mode. When you  
use DOS application software, or Windows® 3.0 or earlier, you can use  
the emulation mode of HP LaserJet IIP to operate the printer. Use the  
Remote Printer Console program to set the printer emulation.  
Remote Printer Console Program for DOS  
(Only for MFC-9550  
)
The CD-ROM supplied with your machine provides you with Remote  
Printer Console (RPC), a utility program. When you operate your  
computer in the Disk Operating System (DOS) environment, this  
program lets you easily change the printer’s default settings (such as  
fonts, page setup, emulations, etc.).  
C H A P T E R F O U R T E E N  
124  
The RPC program also provides a status monitor program, a Terminate-  
and-Stay Resident (TSR) program. It monitors the printer status while  
running in the background, and reports the current status or errors on  
your computer screen.  
Bi-directional Parallel Interface  
The bi-directional interface lets the machine communicate with the  
computer, sending information about memory and printer setup  
conditions. The Remote Printer Console and Windows® 95, 98 or 3.1 or  
3.11, or Windows NT® Workstation 4.0 drivers support the bi-directional  
mode and can report the printer status to the computer.  
Enhanced Memory Management  
The machine has its own Data Compression Technology, which  
automatically compresses graphic data and downloads font data  
efficiently into the printer’s (machine’s) memory. You can avoid memory  
errors and print most full-page, 600dpi graphic and text data, including  
larger fonts, with the machine’s standard memory.  
Printing FromYour PC  
Multi-Purpose Sheet Feeder  
The machine’s multi-purpose sheet feeder can feed plain paper,  
envelopes, and organizer paper. When the machine receives data from  
your computer, it begins the print process by loading paper from the  
multi-purpose sheet feeder.  
Select the print command from your PC.  
Your PC sends a print command and data to the machine. The screen  
displays the date and time, and RECEIVING DATA. If there are more  
pages, the machine begins to print the next page automatically. When the  
machine finishes printing all data, it returns to online status.  
You may select the proper paper source, paper size, and orientation in  
your application software.  
See  
“Acceptable  
Paper” in  
If your application software does not support your custom paper size,  
select the next larger paper size. Then adjust the print area by changing  
the right and left margins in your application software.  
this chapter  
U S I N G T H E M A C H I N E A S  
A
P R I N T E R  
125  
When you use labels or transpariencies for overhead projectors, be sure  
to use the manual feed slot.  
Two-Sided Printing (Manual Duplexing)  
The supplied printer driver for Windows® 3.1, 3.11 and 95, 98 and for  
Windows NT® Workstation Version 4.0 enables manual duplex printing.  
(For more information, see the Help screen for the printer driver.)  
The machine prints all the even-numbered pages on one side of the paper  
first. Then, the Windows® driver instructs you (with a pop-up message) to  
reinsert the paper. Before reinserting the paper, straighten it well, or you  
may get a paper jam. Very thin or very thick paper is not recommended.  
If the paper “double-feeds” (sends two sheets at once), hold the paper  
except for the front sheet while the paper is feeding.  
When you use the manual duplex function, it is possible that a paper jam  
may occure or the printer quality might not be satisfactory.  
Loading Envelopes  
If you load envelopes into the Multi-purpose sheet feeder, make sure they  
are inserted in the direction shown below.  
C H A P T E R F O U R T E E N  
126  
Manual Feed Slot  
The Multi-purpose sheet feeder also has a manual feed slot. You can load  
paper sheet-by-sheet into this slot. You do not have to remove paper from  
the Multi-purpose sheet feeder.  
Loading one sheet of paper  
You do not have to choose manual feed in the Setup dialog box of your  
printer driver. Insert the sheet of paper for Portrait (vertical) or  
Landscape (horizontal), with the side you wish to print on face down in  
the manual feed slot.  
Align the paper at the center of the manual feed slot, and be sure to  
insert it all the way.  
1
Adjust the paper guide of the manual feed slot to the width of the  
paper you’re using.  
2
Loading more than one sheet of paper  
Open the Setup dialog box of the Windows® printer driver and select  
Manual Feed in the Paper Source section. Follow Steps 1 and 2  
above to load the first page. The machine starts printing  
automatically.  
1
After the first page is printed, the dialog box appears and prompts  
you to load the next page. Load a sheet and select OK to resume  
printing.  
2
Repeat Steps 1, 2, and 3 until you have finished printing.  
3
When you use the manual feed slot, it is best to first press Print  
Priority. This allows you to print PC data without interruption from  
incoming faxes. Incoming faxes will be stored in the machine’s  
memory. To continue printing PC data, press FF/Cont after each  
page has printed.  
To stop or clear the manual feed, turn the machine offline by pressing  
the On/Off Line key then, press Shift and Test/Reset OR—  
you can stop it with a PC command.  
If you do not select manual paper feed, and insert a page in the  
manual feed slot, the machine will load the first page from the  
manual feed slot and subsequent pages from the Multi-purpose Sheet  
feeder.  
U S I N G T H E M A C H I N E A S  
A
P R I N T E R  
127  
PaperTray  
The machine ejects paper with printed surfaces face down into the paper  
tray at the front of the machine. When you use transparencies, remove  
each sheet immediately after printing, to prevent a paper jam or curled  
sheets.  
Simultaneous Printing/Faxing  
Your machine can print data from your computer while sending or  
receiving a fax, or while scanning information into the computer.  
However, when the machine is copying or receiving a fax on paper, it  
pauses the PC printing operation, and resumes when copying or fax  
receiving is complete. Fax sending continues during PC printing.  
Printer Operation Keys  
On/Off Line  
FF/Cont  
Print Priority Test/Reset  
On/Off Line Key  
This key toggles the machine’s On Line and Off Line print status, which  
appears on the display. If you press this key while printing, the machine  
immediately stops printing and goes offline. Press On/Off Line again to  
resume printing.  
FF/Cont Key  
This key sets the machine for Form Feed, Continue (Cont) Key.  
When the screen displays REMAINED DATA, press On/Off Line, then  
press FF/Cont. The machine prints any data remaining in the printer  
memory.  
C H A P T E R F O U R T E E N  
128  
If an error occurs, such as a memory full condition, press FF/Cont to  
clear the error and continue operation.  
Test/Reset Key  
You can use this key to print a test sample page. If data remains in the  
printer memory, press On/Off Line, then press Test/Reset (the printer  
cannot print a test sample page if it is online). The machine prints a test  
sample page.  
You can also use this key to clear data from the memory and to reset the  
printer to default settings. Press Test/Reset and Shift at the same time;  
all data is cleared from the printer memory.  
Print Priority Key  
When you press Print Priority, the machine enters printer mode, and  
will not print faxes on paper. Instead, faxes are stored in memory until  
you press Print Priority again.  
Printing the Internal Font List  
(Only for MFC-9550)  
You can print a list of the machine’s internal (or resident) fonts to see  
how each font looks before you select it.  
Press Menu.  
1
2
3
4
Press 2, 1, 1.  
Press Start. The machine prints the list.  
Press Stop to exit.  
Printing the Print Configuration List  
(Only for MFC-9550)  
You can print a list of current settings for the printer.  
Press Menu.  
1
2
3
4
Press 2, 1, 2.  
Press Start. The machine prints the settings.  
Press Stop to exit.  
U S I N G T H E M A C H I N E A S  
A
P R I N T E R  
129  
Restoring Factory Default Settings  
(Only for MFC-9550)  
You can return the machine to original factory settings. Permanent fonts  
are restored, but macros are cleared. You can change user settings using  
the Remote Printer Console program.  
Press Menu 2, 2, 1. The screen displays  
1
1.RESET 2.QUIT  
Please choose 1 to restore the factory setting. —OR— Press 2 to exit  
without making a change.  
2
3
Press Stop to exit.  
Printing PC Data in Hexadecimal  
(Only for MFC-9550)  
You can print data as hexadecimal values, so that you can check data  
errors and problems. If you select HEX DUMP MODE, all PC data is  
printed hexadecimal. Reset by pressing On/Off Line then Shift and  
Test/Reset at the same time.  
Press Menu 2, 2, 2. The screen displays  
1
1.SET 2.QUIT  
Press 1 to set PC to print in hexadecimal mode. —OR— Press 2 to  
exit.  
2
Press Stop to exit.  
3
C H A P T E R F O U R T E E N  
130  
Acceptable Paper  
To achieve high quality printing from your machine, it’s very important  
to select the right kind of paper.  
Paper Type  
Paper Size  
Cut sheet  
A4, Letter, Legal, B5, A5, Executive, Custom size  
70-216 x 127-356 mm (2.75-8.5 x 5-14 inches)  
Envelopes  
Post Card  
Organizer  
DL, C5, COM-10, Monarch, 9” x 12”  
70-216 x 127-279 mm (2.75-8.5 x 5-11 inches)  
Day-Timer® J, K, L, M  
70-216 x 127-279 mm (2.75-8.5 x 5-11 inches)  
Labels and  
Transparencies  
70-216 x 127-356 mm (2.75-8.5 x 5-14 inches)  
Paper Capacity in Feeder  
Multi-purpose  
Sheet Feeder:  
Up to 22 mm (0.87 inches) in height (up to the mark) Approx. 200  
sheets of 75 g/m2 (20 lb) or 50 sheets of 158 g/m2 (42 lb) A4/Letter  
paper, or 10 envelopes  
Cut Sheet  
Envelope  
Basis Weight  
Caliper  
60 to 158 g/m2  
(16 to 42 lb.)  
75 to 90 g/m2  
(20 to 24 lb.)  
single thickness  
(±0.03 to ±0.08 in.)  
(0.0033 to 0.0058 in.)  
0.084 to 0.14 mm  
single thickness  
0.08 to 0.2 mm  
Moisture Content  
Smoothness  
4% to 6% by weight  
100 to 250 (Sheffield)  
4% to 6% by weight  
100 to 250 (Sheffield)  
Recommended paper types:  
Cut sheet:  
Label:  
Xerox 4200  
Avery laser label or equivalent  
Transparency:  
3M CG3300 for laser printers or equivalent  
Output Tray:  
Approx. 100 sheets of 75 g/m2 (20 lb) A4/Letter paper  
131  
C H A P T E R F I F T E E N  
Optional  
Accessories  
15  
Memory Board  
The memory board is installed on the main controller board inside the  
machine. When you add the optional memory board, it increases the  
performance modes for both fax and printer operations.  
Optional Memory for the Printer & Fax  
Operations  
The machine can recognize 1MB (ME1000) or 2MB (ME2000) of  
Optional Memory using a special Brother memory board that is available  
from your Brother dealer. Be careful to purchase the appropriate memory  
board for your needs.  
For the Printer  
Additional memory is useful and may be necessary if you want to  
download many different fonts or want to print a very complex  
document.  
For the Fax  
Additional memory is available and will expand the memory available  
for sending and receiving faxes.  
C H A P T E R F I F T E E N  
132  
Model Name  
Optional Memory  
Total  
MFC-9050  
MFC-9550  
with standard memory  
1.3MB  
(up to 130 Pages)  
(20 Minutes)  
1 MB  
or  
2 MB  
2.3MB (up to 230 Pages)  
(30 Minutes)  
3.3MB(up to 330 Pages)  
(45 Minutes)  
Using Brother #1 Chart with MMR coding and Standard Resolution.  
Installing the Optional Memory Board  
Disconnect the telephone line cord, then unplug the machine power  
cord from the AC socket and disconnect the interface cable.  
1
(Example for the U.K.)  
WARNING  
Unplug the power cord before installing (or removing) the memory  
board.  
Push down the top of rear cover to release hook, and pull the rear  
cover toward back.  
2
O P T I O N A L A C C E S S O R I E S  
133  
WARNING  
Do not touch the surface of the main controller board.  
To install the memory board onto the main controller board, use the  
attached spacer and plug it into the left connectors of the main  
controller board.  
3
WARNING  
Hold the edge of the memory board. Do not touch the surface of the  
board.  
Make sure the memory board is securely seated in the main  
controller board.  
Reinstall the rear cover.  
4
Reconnect the interface cable.  
5
Plug the power cord into the AC socket.  
6
Connect the telephone line cord.  
7
C H A P T E R F I F T E E N  
134  
135  
C H A P T E R S I X T E E N  
Important  
Information  
16  
Important Safety Instructions  
Read all of these instructions.  
1
Save them for later reference.  
2
Follow all warnings and instructions marked on the product.  
3
Unplug this product from the telephone and AC sockets (in this  
order) before cleaning. Do not use liquid or aerosol cleaners. Use a  
damp cloth for cleaning.  
4
Do not place this product on an unstable surface.  
5
Slots and openings in the cabinet and the back or bottom are  
6
provided for ventilation; to ensure reliable operation of the product  
and to protect it from overheating, these openings must not be  
blocked or covered. The openings should never be blocked by  
placing the product on a bed, sofa, rug, or other similar soft surface.  
This product should never be placed near or over a radiator or heater.  
This product should not be placed in a built-in installation unless  
proper ventilation is provided.  
This product should be operated from the type of power source  
indicated on the label. If you are not sure of the type of power  
available, consult with your dealer or local power company.  
7
This product is equipped with a 3-wire earthed plug. This plug will  
8
fit into only an earthed socket. This is a safety feature. If you are  
unable to insert the plug into the outlet, contact your electrician to  
replace your obsolete socket. Do not defeat the purpose of an earthed  
plug.  
Do not allow anything to rest on the power cord. Do not locate this  
product where people can walk on the cord.  
9
Do not place anything in front of the machine that will block  
received faxes. Do not place anything in the path of received faxes.  
10  
C H A P T E R S I X T E E N  
136  
Do not touch a document during printing.  
11  
12  
Never push objects of any kind into this product through cabinet  
slots, since they may touch dangerous voltage points or short out  
parts resulting in a risk of fire or electric shock. Never spill liquid of  
any kind on the product.  
Do not attempt to service this product yourself, because opening or  
removing covers may expose you to dangerous voltage points and/or  
other risks. Refer all servicing to service personnel.  
13  
14  
This product has no mains ON/OFF switch. It is therefore highly  
important that access to the mains plug and the mains socket to  
which the plug is connected, is never obstructed, in case for some  
reason the mains power to the machine must be quickly  
disconnected.  
Unplug this product from the mains power and telephone line  
sockets, and refer servicing to qualified Service Personnel under the  
following conditions:  
15  
A When the power cord is damaged or frayed.  
B If liquid has been spilled into the product.  
C If the product has been exposed to rain or water.  
D If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are  
covered by the operating instructions. Improper adjustment of  
other controls may result in damage and will often require  
extensive work by a qualified technician to restore the product to  
normal operation.  
E If the product has been dropped or the cabinet has been damaged.  
F If the product exhibits a distinct change in performance,  
indicating a need for service.  
IEC 825 Specification  
This machine is a Class 1 laser product as defined in IEC 825  
specifications. The label shown below is attached in countries where  
required.  
CLASS 1 LASER PRODUCT  
APPAREIL À LASER DE CLASSE 1  
LASER KLASSE 1 PRODUKT  
I M P O R T A N T I N F O R M A T I O N  
137  
This machine has a Class 3B Laser Diode which emits invisible laser  
radiation in the Scanner Unit. The Scanner Unit should not be opened  
under any circumstances.  
Caution  
Use of controls, adjustments or performance of procedures other than  
those specified in this manual may result in hazardous radiation  
exposure.  
The following caution label is attached near the scanner unit.  
INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCK OEFEATED.  
AVOID DIRECT EXPOSURE TO BEAM. CLASS 3B LASER PRODUCT.  
CAUTION  
USYNLIG LASER STRÅLING NÅR KABINETLÅGET STÅR ÅBENT.  
UNGDÅ DIREKTE UDSÆTTELSE FOR STRÅLING. KLASSE 3B LASER.  
ADVARSEL  
OSYNLIG LASERSTRÅLNING HÄR DENNA DEL ÄR ÖPPNAD OCH SPÄRRAR  
ÄR URKOPPLADE. STRÅLEN ÄR FARLIG. KLASS 3B LASER APPARAT.  
VARNING  
AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA  
NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE. ÄLÄ KATSO SÄTEESEEN. LUOKAN  
3B LASERLAITE.  
VARO!  
USYNLIG LASERSTRÅLING, UNNGÅ DIREKTE KONTAKT MED LASERENHETEN  
NÅR TOPPDEKSELET ER ÅPENT. KLASSE 3B LASERPRODUKT.  
ADVARSEL  
RADIATIONS LASER INVISIBLES OUAND OUVERT ET VERROUILLAGE ENLEVE.  
EVITER EXPOSITIONS DIRECTES AU FAISCEAU. PRODUIT LASER CLASSE 3B.  
ATTENTION  
UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG  
GEÖFFNET UND SICHERHEITSVERRIEGELUNG  
ÜBERBRÜCKT. NICHT DEM STRAHL AUSSETZEN.  
SICHERHEITSKLASSE 3B.  
VORSICHT  
RADIACIÓN LASER INVISIBLE CUANDO SE ABRE  
LA TAPA Y EL INTERRUPTOR INTERNO ESTÁ  
ATASCADO. EVITE LA EXPOSICIÓN DIRECTA  
DE LOS OJOS. PRODUCTO LASER CLASE 3B.  
ATENCIÓN  
Radio Interference (For 220-240V Model Only)  
This apparantus complies with EN55022 (CISPR Publication 22)/Class  
B.  
ForYour Safety  
To ensure safe operation the three-pin plug supplied must be inserted  
only into a standard three-pin power point which is effectively grounded  
through the normal household wiring.  
Extension cords used with the equipment must be three-conductor and be  
correctly wired to provide connection to ground. Incorrectly wired  
extension cords are a major cause of fatalites.  
The fact that the equipment operates satisfactorily does not imply that the  
power is grounded and that the installation is completely safe. For your  
safety, if in any doubt about the effective grounding of the power, consult  
a qualified electrician.  
C H A P T E R S I X T E E N  
138  
IEC 825 Laser Class  
CLASS 1 LASER PRODUCT.  
Disconnect device  
The equipment must be installed near the socket outlet which must be  
easily accessible.  
Manufactured at  
Brother Inasustries Ltd.  
Kariya Plant  
1-5, Kitajizoyama, Noda-cho, Kariya-shi, Aich-ken, Japan.  
Kariya Plant is carried out under a Quality System which is registered by  
JQA Quality Assurance and BSI Quality Assuarance.  
JQA Certificate of Registration No. 0340.  
BSI Certificate of Registration No. FM27391  
IMPORTANT  
If the socket outlet is not compatible with the mains plug as fitted, then  
remove the plug from the mains cord and fit an appropriate three pin  
plug. If the replacement plug is intended to take a fuse then fit the same  
fuse as the original.  
If a moulded plug is severed from the power cord then it should be  
destroyed because a plug with cut wires is dangerous if plugged into a  
live socket outlet. Do not leave it where a child might find it.  
In the event of replacing the plug fuse, fit a fuse approved by ASTA to  
BS1362 with the same rating as the original fuse.  
Always replace the fuse cover. Never use a plug with the cover omitted.  
WARNING - THIS PRINTER MUST BE PROPERLY EARTHED.  
The wires in the mains cord are cololured in accordance with the  
following code:  
Green and yellow: Ground  
Blue:  
Neutral  
Live  
Brown:  
The colours of the wiring in the power lead of this printer may not  
correspond with the markings which idenitify the terminals in your plug.  
If you need to fit a different plug, proceed as follows.  
Remove a length of the cord outer sheath, taking care not to damage the  
coloured insulation of the wires inside.  
I M P O R T A N T I N F O R M A T I O N  
139  
Cut each of the three wires to the appropriate length. If the construction  
of the plug permits, leave the green and yellow wire longer than the  
others so that, in the event that the cord is pulled out of the plug, the  
green and yellow wire will be the last to disconnect.  
Remove a short section of the coloured insulation to expose the wires.  
The wire which is coloured green and yellow must be connected to the  
terminal in the plug which is mared with the letter “E” or by the earth  
symbol or coloured green or green and yellow.  
The wire which is coloured blue must be connected to the terminal which  
is marked with the letter “N” or coloured black or blue.  
The wire which is coloured brown must be connected to the terminal  
which is marked with the letter “L” or coloured red or brown.  
The outer sheath of the cord must be secured inside the plug. The  
coloured wires should not hang out of the plug.  
BABT Approval  
This apparatus has been approved by the British Approvals Board for  
Telecommunications, for use of the following facilities:  
INTEGRAL MODEM IN GROUP 3 FACSIMILE  
LOUDSPEAKING FACILITY (CALL PROGRESS MONITOR)  
STORAGE OF TELEPHONE NUMBERS FOR RETRIEVAL BY  
PREDETERMINED CODE  
CONNECTION TO AN APPROVED PBX (PRIVATE BRANCH  
EXCHANGE)  
OPERATION IN THE ABSENCE OF PROCEED INDICATION  
AUTOMATIC STORAGE OF THE LAST NUMBER REDIALLED  
SERIES CONNECTION FACILITY  
Any other usage will invalidate the approval of the apparatus, if as a  
result it then ceases to comply with the standards against which approval  
was granted.  
The machine is approved for connection to a single exclusive direct  
exchange line provided by BT, Kingston-upon-Hull Telecommunications  
and CATV, and to approved Private Automatic Branch Exchanges  
(PABXs).  
C H A P T E R S I X T E E N  
140  
The connection to the BT network must not be hard-wired.  
This equipment is NOT approved for connection to the following:  
1 + 1 Carrier Systems;  
Leased Lines;  
Shared Service (“Party”) Lines;  
As an extension to a Payphone;  
Calls to the emergency services (999) DO NOT remain enabled on  
the handset in the absence of mains power.  
Stored telephone numbers are retained in the absence of mains power.  
The loudspeaking facility (call progress monitor) will not function unless  
the unit is plugged into the mains and switched on at the power socket of  
the mains switch if applicable.  
This owner’s manual has been provided with your machine to help you  
make use of the functions provided.  
This machine must not be connected in conjunction with parallel  
extension telephones, unless those telephones are connected downstream  
of this machine. This means that the cable to which any extension  
device is connected, should be terminated on a BT modular jack plug  
type 431A which in turn is inserted into the modular socket of the T-  
shaped line cord connector of this machine. If these instructions are not  
followed, the following conditions may occur:  
1. The fax machine inadvertently auto-answers in response to outward  
pulse dialling of an extension telephone.  
2. Fax transmissions can be impaired or will fail entirely.  
3. Remote activation from extension telephones may not work  
correctly.  
If in doubt about any aspect of telephone extension cabling, contact BT,  
Kingston upon Hull Telecommunications, your PBX maintainer, your  
CATV company or a reputable telephone cabling company.  
141  
C H A P T E R S E V E N T E E N  
Troubleshooting  
and Maintenance  
17  
Troubleshooting  
Error Messages  
You may occasionally encounter a difficulty with your machine or  
telephone line. If this happens, your machine often identifies the problem  
and displays an error message. The list below explains the most common  
error messages, in alphabetical orders.  
ERROR MESSAGES  
ERROR MESSAGE  
CAUSE  
ACTION  
CHANGE DRUM SOON The drum unit is near the end If you have a print quality  
of its life.  
problem, replace the drum unit  
with a new one.  
CHECK PAPER  
The machine is out of paper or Refill the paper or remove the  
paper is not properly loaded in paper and load it again.  
the Multi-purpose sheet feeder.  
CHECK PAPER SIZE  
Your Paper Size setting may  
not be set correctly for the  
paper you are using.  
When you see this error, the  
reduction ratio automatically  
will be changed to AUTO if  
you used a fixed reduction ratio  
(see chap. 5).  
COMM. ERROR  
A poor qualilty phone line  
Try the call again.  
caused communications error.  
CONNECTION FAIL  
You tried to poll a fax machine Verify the other party’s polling  
that is not in Polled Waiting  
mode.  
setup.  
C H A P T E R S E V E N T E E N  
142  
ERROR MESSAGE  
CAUSE  
ACTION  
COOLING DOWN  
PLEASE WAIT  
The temperature of the drum  
unit or toner cartridge is too  
You must wait and allow the  
machine to resume printing  
hot. The machine will pause its when it is ready.  
current print job and go into  
cooling down mode. During the  
cooling down mode, you will  
hear the cooling fan running  
while the display on the  
machine shows COOLING  
DOWN and PLEASE WAIT.  
COVER OPEN  
The top cover or Multi-purpose Open, then close, each cover.  
sheet feeder cover was not  
completely closed.  
DISCONNECTED  
DOCUMENT JAM  
DOWNLOAD FULL  
The other party or other party’s  
fax machine terminated the call. other party to see what happened  
or receive again.  
Try to transmit or calling the  
Documents were not inserted or Do not pull paper out until you  
fed properly or document was see “Document Jam” in this  
too long.  
chapter.  
The download buffer is full.  
Press FF/Cont. Printing will  
resume (the downloading is  
cancelled).  
MACHINE ERROR XX Your machine has a mechanical Unplug the machine.  
PRESS STOP KEY  
problem.  
Then contact your Brother  
dealer for servise.  
MEMORY FULL  
Your machine memory  
capacity has been exceeded.  
• Press the FF/Cont to print  
the data remaining in the  
machine.  
• If you have installed the  
Windows® driver, try again  
after setting the True Type  
mode to “Print as Graphics”  
in the PRINT menu of your  
application software.  
• Reduce the print resolution  
or reduce the complexity of  
your document.  
• Expand the memory with the  
optional memory board.  
(ME1000 or ME2000)  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
143  
ERROR MESSAGE  
NO RESPONSE/BUSY  
CAUSE  
ACTION  
The number you called does not  
answer or is busy. Or, you may  
have reached a number that is not  
connected to a fax machine.  
Check the number and try again.  
NOT ASSIGNED  
You tried to access a One  
Touch or Speed Dial number  
that is not programmed.  
Set up the One Touch or Speed  
Dial number. See chap. 7  
PRINT OVERRUN  
The available Ram has been  
exceeded.  
• Press the FF/Cont to print  
the data remaining in the  
printer memory.  
• If you have installed the  
Windows® printer driver, try  
again after setting the  
TrueType mode to “Print as  
Graphics” in the PRINT menu  
of you application software.  
• If this does not clear the error,  
recuce the complexity of your  
document or reduce the print  
resolution.  
PRINTER JAM  
The recording paper is jammed Do not pull the paper out until  
in the machine. you see next page.  
SET CARTRIDGE  
TONER EMPTY  
Toner cartridge is not installed. Reinstall the toner cartridge.  
Toner is used up and printing is Replace the toner cartridge with  
not possible.  
a new one. (See “Replacing the  
Toner Cartridge” in this chapter).  
CHANGE TONER  
If the display shows CHANGE Order a new toner cartridge  
TONER and at the same time now.  
the Toner Empty LED on the  
controlpanel flashes on and  
off, you can still print. But  
the toner is depleted and the  
machine is telling you that  
the toner will soon run out.  
C H A P T E R S E V E N T E E N  
144  
Document Jam  
The documents were not inserted or fed properly, or were too long.  
Open the control panel.  
1
2
3
Carefully pull the document toward the front of the machine.  
Close the control panel and press Stop.  
NO  
OK  
Printer Jam  
Before you can clear a paper jam error, you must find out where the  
paper is stuck. Use the diagram below to help locate the position of the  
paper.  
WARNING  
Do not force the jammed paper from the paper tray because you may  
damage the machine and cause toner to scatter.  
After you have used the machine, some internal parts of the machine are  
extremely HOT! When you open the top cover of the machine, never  
touch the shaded parts shown in the following diagram.  
HOT!  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
145  
Clearing a Paper Jam in the Multi-purpose Sheet Feeder.  
1
If paper is jammed inside the Multi-purpose sheet feeder, open the  
Multi-purpose sheet feeder to pull the jammed paper upwards out of  
the feeder; then close the Multi-purpose sheet feeder. Also, open the  
top cover and check that a torn piece of paper does not remain inside  
the machine.  
Multi-purpose  
Sheet Feeder  
Clearing a Paper Jam near the Drum Unit.  
2
If paper is jammed near the drum unit, open the top cover and  
remove the drum unit. Then, pull the jammed paper upwards and out  
of the machine. Reinstall the drum unit and close the top cover.  
C H A P T E R S E V E N T E E N  
146  
Clearing a Paper Jam in the Fuser Unit.  
3
If paper is jammed in the fuser unit, open the top cover and remove  
the drum unit. Then, pull the jammed paper out of the fuser. Reinstall  
the drum unit and close the top cover.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
147  
IfYou Are Having Difficulty withYour machine  
If you think there is a problem with your machine, make a copy first. If  
the copy looks good, the problem is probably not your machine. Check  
the table below and follow the troubleshooting tips.  
DIFFICULTY  
SUGGESTIONS  
Printing and  
Receiving  
Faxes  
Condensed print and  
horizontal streaks/top and  
bottom of sentences are  
cut off.  
If your copy looks good, you probably had a bad connection,  
with static or interference on the phone line.  
If a copy looks similer, then call Brother dealer for  
service.  
Vertical streaks/black  
lines appear on the fax you  
receive.  
Sometimes you may see vertical streaks/black lines on the  
faxes you receive. Either your machine’s primary corona  
wire for printing may be dirty, or the sending party's fax  
scanner may be dirty. Clean your primary corona wire, or ask  
the sender to make a copy to see if the problem is with the  
sending machine. Try receiving from another fax machine.  
If the problem continues, call Brother dealer for service.  
Machine “hears” voice as  
CNG tone.  
If your machine is set to Fax Detect ON, and it answers voice  
calls by trying to receive a fax, try turning Fax Detect to OFF.  
Horizontal streaks.  
You may get a fax with horizontal streaks or with missing  
lines. Usually this is caused by a poor telephone connection.  
Ask the other party to send the fax again.  
Phone Line or  
Connections  
Dialling does not work.  
Check for a dial tone. Change TONE/PULSE setting (see  
chap. 4). Check all line cord connections. Check power cord  
connection. Send a manual fax by lifting the machine’s/  
external phone’s handset, and dialling the number. Wait to  
hear fax receiving tones before pressing Start.  
The machine does not  
answer when called.  
Make sure the machine is in the correct receiving mode for your  
setup (either Fax, Fax/Tel (F/T) or TAD). Check for dial tone. If  
possible, call your machine to hear it answer. If there is still no  
answer, check the telephone line cord connection. Connect a  
standard telephone handset to the machine telephone socket  
(Only for MFC-9550). If there is no ringing when you call your  
machine, call your Telephone Company to check the line.  
No dial tone on the  
handset.  
Lifting the machine’s/external phone’s handset –OR– Press  
any dial pad key then Start. If you hear no dial tone, check  
telephone line cord connections at the machine and wall socket.  
Check that the handset is connected to the machine’s handset  
socket. Test the wall jack with another single line telephone. If  
no dial tone on the wall outlet, call your Telephone Company.  
Sending Faxes  
Poor transmitting quality.  
Try changing your resolution to FINE or SUPERFINE  
(see chap. 6) Make a copy to verify the machine’s scanner  
operation.  
Transmission verification  
prints “Results:NG”.  
There is probably temporary noise or static on the phone  
line. Try sending the fax again. If the problem continues, call  
the Telephone Company to check your phone line.  
When the receiving party  
Sometimes the resolution mode you chose when you sent  
says the picture is not clear. your fax may not have been appropriate. Send the fax again,  
but try using the FINE or SUPERFINE mode. Also, your  
machine’s scanner may be dirty, so try cleaning it.  
C H A P T E R S E V E N T E E N  
148  
DIFFICULTY  
SUGGESTIONS  
When the receiving party  
Your machine’s scanner may be dirty or the receiving party’s  
says vertical streaks appear print head may be dirty. Clean your scanner and make a copy  
on the faxes they receive.  
to check if the problem was caused by your machine.  
Handling  
Incoming Calls  
F/T pseudo-ring in Fax/Tel  
(F/T) Mode.  
The machine knows the incoming call is not a fax so it is  
signaling you to answer the telephone call. Pick up the  
handset (and press Tel for MFC-9050) or answer from an  
extension phone and press your machine’s Deactivation  
Code (default setting is #51).  
Transfering a fax call to the If you answered at the machine, press Start and hang up  
machine.  
immediately. If you answered at an extension phone, press  
your Remote Activation Code (default setting is 51). When  
your machine answers, hang up.  
General Printing  
Difficulties  
The machine does not print. The machine is unplugged. The toner cartridge and drum unit  
are installed properly. The interface cable is securely  
connected between the machine and computer. Check to see  
if LCD is showing an error message.  
The machine prints  
unexpectedly or it prints  
garbage.  
Reset the machine or unplug it. Make sure your  
application software is correctly set up to use the machine by  
checking the primary settings in your application software.  
The machine cannot print  
full pages of a document  
an error message PRINT  
OVERRUN occurs.  
The machine received a very complex print job and could not  
process part of the page. This may be solved in several ways.  
If you are using Windows® 3.1, 3.11, Windows® 95, 98 or  
Windows NT® Workstation Version 4.0 with the supplied  
printer driver, see the “Windows® Setup Printing Problems”  
section. Try to reduce the complexity of your document or  
reduce print resolution.  
The machine prints the first Your computer is not recognizing the printer’s “input buffer  
couple of pages correctly,  
then some pages have text  
missing.  
full” signal. Please make sure you connect the printer cable  
correctly.  
The machine cannot print  
full pages of a document.  
A MEMORY FULL error  
message occurs.  
Reduce the printer resolution. Reduce the complexity of your  
document and try again. Reduce the graphic quality or  
the number of font sizes within your application software.  
Expand the printer memory by installing one of the optional  
memory boards (ME-1000 or ME-2000).  
My headers or footers  
appear when I view my  
Most laser printers have a restriced area that will not accept  
print. Usually these are the first two lines and last two lines.  
document on the screen but This leaves an area of 62 printable lines.Adjust the  
do not show up when I  
print them.  
top and bottom margins in your document to allow for this.  
Windows® Setup  
Printing  
I cannot print from my  
software application .  
Make sure the Windows® printer driver is installed and you  
select it in your application software.  
Difficulties  
Sometimes I get an error  
If you are using the supplied Windows® driver, turn the error  
message PRINT  
recover operation on in the Setup dialog box and try again.  
OVERRUN when printing Reduce the print resolution or reduce the complexity of your  
certain documents from  
document and try again. Expand the printer memory by  
installing one of the optional memory boards.  
Windows®.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
149  
DIFFICULTY  
SUGGESTIONS  
DOS Setup  
Printing  
Difficulties  
I cannot print from my  
software application.  
Check that the DOS software application interface settings  
match those of your printer: for example, if you are using a  
parallel printer cable, you would probably set your DOS  
software printer port to LPT1. Check for an error message on  
the LCD.  
The machine prints, but it  
This is an indication that your application printer emulation  
prints incorrect information. setting and the machine’s printer emulation do not match.  
Sometimes it prints a couple Check your application software to make sure you selected  
of characters and then  
ejects the page, etc.  
(For MFC-9550 only)  
the correct printer driver. The machine emulates HP LaserJet  
IIP. Try setting the machine to HP emulation in Remote  
Printer Console and then select the HP LaserJet IIP printer in  
your software application.  
The machine prints the first This is a common problem with some database spreadsheet  
part of my document but software when they are not correctly set up. The data has  
does not print the last page. been sent to the printer but the printer did not receive the Page  
(The LCD shows  
Eject command. Press the FF/Cont Key to eject the page.  
REMAINED DATA.)  
Then ask your software supplier how to add a Page Eject  
(or Form Feed) command to the end of your print job.  
How can I change the user  
settings or default settings  
on the machine?  
Use the Remote Printer Consol (RPC) program.  
(For MFC-9550 only)  
Paper Handling  
Difficulties  
The machine does not load  
paper. The LCD shows  
CHECK PAPER or  
PRINTER JAM.  
Check to see if the CHECK PAPER or PRINTER JAM  
message appears on the LCD. If so, the multi-purpose  
sheet feeder may be out of paper or not properly installed.  
If it is empty, load a new stack of paper into the feeder. If  
there is paper in the multi-purpose sheet feeder, make sure  
it is straight. If the paper is curled, you should straighten it.  
Sometimes it is helpful to remove the paper, turn the stack  
over and put it back into the multi-purpose sheet feeder.  
Reduce the amount of paper in the multi-purpose sheet feeder,  
then try again.  
The machine does not load  
paper from the manual  
feed slot.  
Reinsert the paper firmly, one sheet at a time.  
How can I load envelopes?  
You can load envelopes from either the multi-purpose sheet  
feeder or the manual feed slot.Your application software must  
be set up to print the envelope size you are using. This is  
usually done in the Page Setup or Document Setup menu of  
your software. Refer to your application manual.  
What paper can I use?  
You can use plain paper, envelopes, transparencies, labels  
and organizer paper. For information on loading paper, see  
“Acceptable Paper” in chap. 14.  
How can I clear paper jams?  
See “Printer Jams”.  
C H A P T E R S E V E N T E E N  
150  
DIFFICULTY  
SUGGESTIONS  
Vertical streaks appear in  
copies.  
Sometimes you may see vertical streaks on your copies.  
Either the scanner or the primary corona wire for printing is  
dirty. Clean them both.  
Copy Quality  
Difficulties  
Printouts are too dark or  
light.  
Adjust the print conditions by setting the Print Density  
function, It has been factory set to the middle position.See  
“Setting the Print Density” in chap. 5.  
Print Quality  
Difficulties  
Printed pages contain white  
stripes.  
You may fix this by wiping the scanner windows with a clean  
soft cloth. (See “Regular Maintenance” and “Cleaning the  
Drum Unit” in this chapter.) If you still see white stripes or  
faint images and the display shows CHANGE DRUM SOON,  
replace the drum unit with a new one.  
White Stripes or  
Faint lmages  
Printed pages are stained  
Clean the machine’s interior and the primary corona  
with toner or have vertical wire of toner cartridge. See “Regular Maintenance” and  
stripes.  
“Cleaning the Drum Unit” in this chapter. Make sure that  
the tab of the corona wire is at the home position. If after  
cleaning, you still see dark stripes or toner stains and  
the display shows CHANGE DRUM SOON, replace the  
drum unit with a new one.  
Dark Stripes or Toner Stains  
Printed pages have white  
spots in black text and  
you graphic areas.  
Make sure that you use paper that meets the specifications.  
Rough surface or thick media can cause the problem. If  
you still see white spots and the display shows CHANGE  
DRUM SOON, replace the drum unit with a new one.  
White Spots  
Toner scatters and stains  
the printed page.  
Adjust the print conditions by setting the Print Density  
function. Clean the machine’s interior. See “Regular  
Maintenance” and “Cleaning the Drum Unit” in this  
chapter. Make sure that you use paper that meets  
specifications. See chap. 18. If you still have scattered  
toner and the display shows CHANGE DRUM SOON  
,
Scattering Toner  
replace the drum unit with a new one.  
The whole page is printed  
black.  
Wipe the electric terminals. Also, do not use heat-  
sensitive paper as it will cause this problem. After  
cleaning, if the printed pages are still black and the display  
shows CHANGE DRUM SOON, replace the drum unit  
with a new one.  
Black Page  
Nothing is printed on the  
page.  
Make sure that the toner cartridge is not empty. Wipe the  
electric terminals referring to “Regular Maintenance” and  
“Cleaning the Drum Unit” in this chapter. Make sure  
that a torn piece of paper does not remain on the scanner  
window.  
White page  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
151  
DIFFICULTY  
SUGGESTIONS  
Printed pages are marked  
at regular intervals.  
Markings may disappear by themselves. Try copying  
multiple pages to clear this problem. Markings may occur  
if the machine has not been used for a long time. A  
possible cause is that the surface of the drum is marked or  
damaged by excessive exposure to light. In this case,  
replace the drum unit with a new one.  
Example of Regular Marking  
Printed pages are blurred at Certain environmental conditions such as humidity, high  
the center or at either  
edge.  
temperatures, etc. may cause this condition to occur. Make  
sure the machine is placed on a flat, horizontal surface.  
Remove the drum unit with the toner cartridge installed.  
Try rocking them from side to side. You may clear a  
blurred page by wiping the scanner windows with a clean  
soft cloth. (See “Regular Maintenance” and “Cleaning the  
Drum Unit” in this chapter.) If a blurred page occurs after  
cleaning and the display shows CHANGE DRUM SOON,  
replace the drum unit with a new one.  
Blurred Page  
Ghost images appear on  
printed page.  
Adjust the print conditions by setting the Print Density  
function. Make sure that you use paper that meets the  
specifications. Rough surfaces or thick media can cause a  
ghost image.  
Ghost Images  
The drum unit is a consumable item and it is necessary to replace it  
periodically.  
C H A P T E R S E V E N T E E N  
152  
Problem using applications which use  
special comms drivers, such as the HP  
Pavilion PC and the “HP DEMO” Screen  
Saver  
Some applications may use custom comm. drv files which will conflict  
with the files used by MFL Pro. In such a case it will be necessary to edit  
the SYSTEM. INI file as outlined below:  
Installing the “HP Demo” screen saver on your HP Pavilion PC after you  
have installed the MFL Pro software will overwrite the SYSTEM. INI  
file and you cannot use the Brother MFC to print, scan or for Remote Set  
up. Then you will have to edit the SYSTEM. INI file as follows:  
[boot]  
;comm.drv=comm115.drv  
comm.drv=brmfcomm.drv  
[386Enh]  
DEVICE=C:\WINDOWS\SYSTEM\Bi-Di.386  
If you do not want to edit the SYSTEM. INI file, please change the  
screen saver and Re-install MFL Pro again.  
Bi-Directional Parallel Ports (nibble and byte  
modes)  
The machine supports both nibble (AT) and byte (Bi-directional) mode  
parallel ports. If your PC supports byte mode, scanning and fax reception  
will be at a faster speed. To verify or change the parallel port mode,  
please check your system BIOS in the CMOS Setup or contact your  
computer manufacturer for assistance.  
Some older PC models support only nibble mode. Generally, newer  
models support both nibble and byte modes.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
153  
The machine Connect Failure or Bi-Directional  
Communication Error  
Recently, some printers have included a function to show the printer  
status on the PC display. Such printers use the bi-directional  
communication parallel port between the printer and the PC. Our  
machine also has a bi-directional parallel port function. Since Windows®  
3.xx does not support bi-directional communication on the parallel port,  
each peripheral vendor has developed and supplies their own bi-  
directional device driver, which will be installed into Windows® 3.xx. If  
you install two or more different bi-directional device drivers into  
Windows®, they might conflict with each other and cause some  
problems.  
Please make sure you have installed the machine driver by running  
SETUP.EXE from your CD-ROM drive, as instructed on the CD-ROM  
label. The bi-directional communication may be disabled when the driver  
is installed from Add menu in “Printers” of Control Panel. Please restart  
Windows® after installing the drivers.  
Remove the conflicting situation caused by one of the following printer  
drivers. Review the following sections that apply to any additional printer  
drivers you may have installed into your Windows® software.  
Brother HL-6/6V/10h/630series/660series/960/1260/WL-  
660  
HP LaserJet series II, IID, IIP, IIP+, III, IIID,IIIP or IV  
Plus  
NEC SuperScript 610/660  
EPSON ActionLaser 1100/1400  
LexMark WinWriter 200  
Brother HL-6/6V/10h/630series/660series/960/1260/  
WL-660:  
The Resource Manager for the machine may not work if the printer  
driver for the above models is installed after the installation of the  
machine printer driver.  
In this case, please install the machine printer driver again or copy BI-  
DI.386 from the CD-ROM to the Windows/System directory. (NOTE:  
BI-DI.386 on Disk 1 is not compressed.)  
HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP:  
If Microsoft Windows® Printing System for above models are used, you  
have to modify the “win.ini” file which is in the Windows directory to  
turn the printer's bi-directional function off.  
We recommend you take a back-up before you modify the WIN.INI or  
SYSTEM.INI, just in case.  
C H A P T E R S E V E N T E E N  
154  
Open the file “win.ini” by using the “Notepad” application. You can find  
the following statement in the [spooler] section.  
[spooler]  
QP.LPT1 = wpsljqp.dll  
To disable this function, put a semicolon at the start of the sentence as  
follows;  
[spooler]  
;QP.LPT1 = wpsljqp.dll  
Then, open the file “system.ini” by using the “Notepad” application. You  
can find the following statement in the [386Enh] section.  
[386Enh]  
device=wpsljvpd.386  
WPSLPT1=1  
To disable this function, put a semicolon at the start of the sentences as  
follows;  
;device=wpsljvpd.386  
;WPSLPT1=1  
You must restart Windows® to make these modification effective.  
The modification disables the printer status reporting on your PC,  
however, you will be able to use the machine with no further problems.  
HP LaserJet 4 Plus:  
Please uninstall the Main Status windows by double clicking the Un-  
install Status windows in HP LaserJet group.  
NEC SuperScript 610/660:  
Please remove the NEC SuperScript driver by having NECDELET.EXE  
run in the ?vk 1 coming with NEC printers.  
EPSON ActionLaser 1100 / 1400:  
Please remove the EPSON Action Laser 1100/1400 driver by having  
EPDELETE.EXE file in Windows® Printer Driver for these models run.  
LexmarkWinWriter 200:  
You have to modify the “win.ini” and “system.ini” files, which are in the  
Windows® directory to turn the printer’s bi-directional function off.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
155  
We recommend you take a back-up of WIN.INI and SYSTEM.INI before  
you modify them.  
Open the file “win.ini” by using the “Notepad” application. You can find  
the following statement in the [windows] section.  
[windows]  
run=C:/WINDOWS/SYSTEM/WPSIOMON  
To disable this function, put a semicolon at the start of the sentence as  
follows;  
[windows]  
;run=C:/WINDOWS/SYSTEM/WPSIOMON  
Also, you can find the following statement in the [spooler] section.  
[spooler]  
QP.LPT1=wpslbq.dll  
To disable this function, put a semicolon at the start of the sentence as  
follows;  
[spooler]  
;QP.LPT1=wpslbq.dll  
Then, open the file “system.ini” by using the “Notepad” application. You  
can find the following statement in the [386Enh] section.  
[386Enh]  
device=wpscomd.386  
device=wpsljvpd.386  
WPSLPT1=1  
To disable the function, put a semicolon at the start of the sentences as  
follows;  
[386Enh]  
;device=wpscomd.386  
;device=wpsljvpd.386  
;WPSLPT1=1  
You must restart Windows® to make these modification effective.  
The modification disables the printer status reporting on your PC,  
however, you will be able to use the machine with no further problems.  
Graphics or text is missing when the document is  
printed  
This could be caused by your Display Driver software. Contact your  
reseller and inquire about the latest Display Driver software. Another  
solution is to change your Windows® Setup Display selection from the  
current selection to the standard VGA or SVGA selection; contact your  
reseller or Microsoft Support if you need help modifying your Windows®  
Display selection or installing new Display Driver software.  
C H A P T E R S E V E N T E E N  
156  
Packing and Shipping the Machine  
Whenever you transport the machine, use the packing materials that  
came with your machine. If you do not pack the machine correctly, you  
could void your warranty.  
Unplug the machine from the telephone line and the AC outlet, and  
remove the line cord and I/F cable.  
1
NOTICE: Do not unplug the machine after a print job until you hear  
the final click. This means the drum is at the home position.  
Open the top cover.  
2
3
Remove the drum unit assembly.  
NOTE  
Remove the drum unit and toner cartridge assembly. Leave the toner  
cartridge installed in the drum unit.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
157  
Place the drum unit and toner cartridge assembly into the plastic bag  
and seal the bag completely.  
4
Plastic Bag  
Drum Unit  
Toner Cartridge  
Close the top cover. Remove the wire extension, document tray, dust  
cover, paper tray and handset (only for MFC-9550) and pack them.  
5
6
Wrap the machine in the plastic bag and place it in the original  
carton with the original packing material.  
C H A P T E R S E V E N T E E N  
158  
Place documents (manual and printed material) and the drum unit  
and toner cartridge assembly into the carton as shown below.  
7
*
(MFC-9050 only)  
(MFC-9550 only)  
*
......  
*
Only for MFC-9550  
Close the carton and tape it shut.  
8
Regular Maintenance  
You can keep your machine in optimum condition by cleaning it on a  
regular basis. It is a good idea to clean the drum unit during this routine.  
Avoid using thinners or other organic solvents to clean the machine and  
do not use water.  
Cleaning the Scanner  
Unplug the telephone line and then the power cord.  
When you reconnect these lines later, make sure to connect the  
power cord first, then the telephone line.  
1
Wipe dirt off the machine using a slightly damp clean cloth.  
2
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
159  
Clean the white bar and the glass cover.  
3
Moisten a small piece of clean soft, lint-free cloth with isopropyl  
alcohol and carefully remove dirt from the glass cover and the white  
bar of the scanner.  
White Bar  
Control Panel  
Glass Cover  
Open the Control Panel  
Cleaning the Printer  
WARNING  
Do not use isopropyl alcohol to remove dirt from the control panel. It  
may cause a crack on the panel.  
Do not use isopropyl alcohol to clean the scanner window or the  
toner sensor.  
Do not touch the scanner window with your finger.  
Handle the drum unit carefully as it contains toner. If toner scatters  
and your hands or clothes get dirty, immediately wipe or wash it off  
with cold water.  
Toner Sensor  
Electric  
Terminal  
Gears  
Scanner Window  
Sensor Strip  
C H A P T E R S E V E N T E E N  
160  
WARNING  
After you have just used the machine, some internal parts of the machine  
are extremely HOT! When you open the top cover of the machine, never  
touch the shaded parts shown in the diagram below.  
HOT!  
Inside the machine  
Open the top cover.  
1
Remove the drum unit assembly.  
2
Wipe the electric terminals with isopropyl alcohol on a cotton swab.  
3
Wipe the gears with a clean dry cloth.  
4
Gently wipe the scanner window and the toner sensor with a clean  
soft dry cloth. Do not use isoproply alcohol to clean the scanner  
window or the toner sensor.  
5
Cleaning the Drum Unit  
We recommend you place the drum unit on a drop cloth or large piece of  
disposable paper to avoid spilling and scattering toner.  
Turn the drum unit upside down carefully.  
1
2
Clean the primary corona wire inside the drum unit by gently sliding  
the tab from right to left several times.  
Return the tab to the home position ( mark position) before  
reinstalling the drum unit.  
3
Home Position (  
)
Corona Wire  
Tab  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
161  
WARNING  
If you do not position the tab at the home position, printed pages may  
have vertical stripes.  
Install the drum unit into the machine.  
4
See the section “Replacing the Drum Unit” in this chapter.  
Close the top cover.  
5
Plug in the power cord.  
6
Connect the telephone line.  
7
Replacing theToner Cartridge  
The machine can print approximately 2,200 pages with one toner  
cartridge. When the toner cartridge is running low, the display shows  
CHANGE TONER. Actual page count will vary depending on your  
average document type (i.e. standard letter, detailed graphics).  
It is a good idea to keep a new toner cartridge ready for use when you see  
the toner low warning.  
Discard the used toner cartridge according to local regulations. If you are  
not sure of them, consult with Brother dealer for service. Be sure to seal  
the toner cartridge tightly so toner powder does not spill out of the  
cartridge. When discarding used toner cartridges, keep them separate  
from domestic garbage.  
It is recommended that you clean the machine when you replace the  
toner.  
Toner Empty Indicator  
When the toner cartridge is running low, the display shows CHANGE  
TONER and the Toner Empty LED on the control panel flashes on and  
off to indicate the toner is low.  
Display  
Toner Empty LED  
955O  
Voice  
Doc.  
Play  
Fine  
Fax  
TAD  
F/T  
status  
status  
Record  
Erase  
Photo  
S.Fine  
Help/  
Tel - Index Resolution Mode Broadcast  
Menu  
Mute  
Set  
Clear  
On/Off Line FF/Cont Print Priority Test/Reset  
Verify  
DEF  
ABC  
Tel  
High  
01  
13  
02  
14  
03  
15  
04  
16  
1
2
3
Enlarge Reduce  
Copy  
C H A P T E R S E V E N T E E N  
162  
The Toner Empty LED light stays on and the display show TONER  
EMPTY to indicate that the toner is empty. Once this indication appears,  
your machine will not resume printing until you have installed a new  
toner cartridge.  
Steps for ReplacingToner Cartridge  
WARNING  
After you have just used the machine, some internal parts of the machine  
will be extremely HOT! So, never touch the shaded parts shown in the  
illustration below.  
HOT!  
Inside the machine  
Open the top cover. Make sure the top cover is completely open. To  
remove the drum unit, hold each side of the drum by its handles and  
gently lift the drum forward toward you.  
1
Top Cover  
Drum Unit  
Place the drum unit on a drop cloth or large piece of disposable paper  
to avoid spilling and scattering the toner.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
163  
Gently turn the lever on the toner cartridge forward until it stops. The  
toner cartridge cannot be removed unless the shutter is completely  
closed, by turning the lever fully to the front.  
2
Toner Cartridge  
Drum Unit  
Remove the old toner cartridge from the drum unit by gently pulling  
it out.  
3
WARNING  
Handle the toner cartridge carefully. If toner scatters on your hands or  
clothes, immediately wipe it off or wash it with cold water.  
C H A P T E R S E V E N T E E N  
164  
Unpack the new toner cartridge. Place the used toner cartridge into  
the aluminum bag and discard it accoring to local regulations.  
4
Aluminum Bag  
New  
Old  
Toner  
Cartridge  
Toner  
Cartridge  
WARNING  
Wait to unpack the toner cartridge until immediately before you  
install it into the machine. If a toner cartridge is left unpacked for a  
long period of time, the toner life is shortened.  
You can use only a genuine Brother toner cartridge (TN-200 series),  
which is specially formulated to ensure top print quality. Using  
another brand of toner cartridge may void your machine’s warranty.  
Gently rock the toner cartridge from side to side five or six times.  
5
Toner Cartridge  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
165  
Slide the new toner cartridge into the opening on the right side of the  
drum unit. To ensure that the toner cartridge and the drum unit fit  
together correctly, make sure that the toner cartridge guide bar is  
exactly aligned with the guide slot in the drum unit.  
6
Drum Unit  
Gently turn the lever on the toner cartridge backward until it stops.  
7
Reinstall the drum unit into the machine and close the top cover.  
8
Top Cover  
Drum Unit  
C H A P T E R S E V E N T E E N  
166  
Replacing the Drum Unit  
The machine uses a drum unit to create the print images on paper. If the  
screen displays CHANGE DRUM SOON, the drum unit is nearly at the  
end of its life. Prepare a new drum unit to replace the current one. You  
may need to order one from your Brother dealer.  
Even if the display shows CHANGE DRUM SOON, you may be able  
to continue to print without replacing the drum unit for a while.  
However, if there is a noticeable deterioration in the output print quality  
even before CHANGE DRUM SOON is shown, then the drum unit  
should be replaced. You should clean the machine when you replace the  
drum unit.  
WARNING  
When removing the drum unit, handle carefully because it contains toner.  
When you replace the drum unit, you should clean the machine.  
The drum unit is a consumable, and it is necessary to replace it  
periodically. There are many factors that determine the actual drum life,  
such as temperature, humidity, type of paper and toner that you use and  
the number of pages per print job, etc. The drum life is estimated at  
approximately 8,000 pages at 1 page per job. The actual number of pages  
your drum will print may be significantly less than these estimates.  
Because we have no control over the many factors that determine the  
actual drum life, we cannot guarantee a minimum number of pages that  
will be printed by your drum.  
For best performance, use only genuine Brother toner, and the product  
should be used only in a clean, dust-free environment with adequate  
ventilation.  
WARNING  
After you have just used the machine, some internal parts of the machine  
are extremely HOT! So please be careful.  
HOT!  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
167  
Follow these steps to replace the drum unit:  
Open the top cover.  
1
Remove the old drum unit. Place the drum unit on a drop cloth or  
large piece of disposable paper to avoid spilling and scattering the  
toner.  
2
Top Cover  
Drum Unit  
Remove the toner cartridge from the drum unit and keep it in a safe  
place. For more information, see “Replacing the Toner Cartridge” in  
this chapter.  
3
Toner Cartridge  
Drum Unit  
Discard the used drum unit according to local regulations. Be sure to seal  
the drum unit tightly so toner powder does not spill out of the unit. When  
discarding used drum units, keep them separate from domestic rubbish.  
C H A P T E R S E V E N T E E N  
168  
Wait to unpack the new drum unit until immediately before installing  
it. Place the old drum unit into the aluminum bag and discard it  
according to local regulations.  
4
New Drum Unit  
Old Drum Unit  
Gently rock the new drum from side to side five or six times.  
5
WARNING  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
169  
Do not pull or force the starter sheet from your machine.  
Wait to unpack the drum unit immediately before installing it into the  
machine.  
If an unpacked drum unit is subjected to excessive direct sunlight or  
room light, the unit may be damaged.  
Handle the toner cartridge and the drum unit carefully because they  
contain toner. If toner scatters and your hands or clothes get dirty,  
immediately wipe or wash with cold water.  
Do not touch the scanner window with your finger.  
Reinstall the toner cartridge into the new drum unit. For more  
information, see “Replacing the Toner Cartridge” in this chapter.  
6
Holding the new drum unit by its handles, install it. Close the top  
cover.  
7
Top Cover  
Drum Unit  
The machine will automatically eject the starter sheet.  
Do not pull or force the starter sheet from the machine.  
8
C H A P T E R S E V E N T E E N  
170  
171  
C H A P T E R E I G H T E E N  
Specifications  
18  
Fax Specifications  
Type  
Desktop facsimile transceiver  
Compatibility  
Coding system  
Modem speed  
Document input width  
Document input length  
Scanning/Printing width  
Paper Cassette  
Printer type  
ITU-T Group 3  
MH/MR/MMR  
14400/12000/9600/7200/4800/2400; Automatic Fallback  
148 mm to 216 mm  
100 mm to 360 mm  
208 mm  
200 Sheets (75 g/m2)  
Laser Printer  
Grey scale  
64 levels (Dithered)  
Display  
LCD, 16 characters x 2  
Standard, Secure, Delayed, Sequential  
Automatic/Light/Dark (manual setting)  
• Horizontal 8 dots/mm  
Vertical Standard––3.85 lines/mm  
Fine, Photo––7.7 lines/mm  
Superfine, Photo (copy)––15.4 lines/mm  
24 stations  
Polling types  
Contrast control  
Resolution  
One Touch Dial  
Speed Dial  
100 stations  
Automatic redial  
4 times at 2 minute intervals  
3 times at 2 minute intervals (Only for Ireland)  
Monitor  
Speaker type  
C H A P T E R E I G H T E E N  
172  
Auto answer  
1, 2, 3 or 4 rings  
2, 3 or 4 rings (Only for Ireland)  
Communication source  
Public switched telephone network (PSTN)  
Printer Specifications  
Emulation  
Brother Printing System for Windows®, emulation mode of  
HP LaserJet IIP (PCL level 4 for MFC-9550)  
Printer Driver  
Windows® 3.1, 3.11, Windows® 95, 98, and Windows NT®  
Workstation Version 4.0 driver supporting Brother Native  
Compression mode and bi-directional capability  
Interface  
Memory  
Bi-directional parallel cable (IEEE-1284)  
1MB  
Expandable: 1MB or 2MB optional memory board  
Electrophotography by semiconductor laser beam scanning  
600 dots/inch  
Printer Method  
Resolution  
Print Quality  
Normal printing mode  
Economy printing mode (saves up to 50% of the normal  
toner usage)  
Print Speed  
Print Media  
6 pages/minute (when loading letter size or A4 paper from  
the multi-purpose sheet feeder)  
Toner cartridge:  
Life Expectancy: up to 2,200 pages/new toner cartridge  
(when printing A4 or letter size paper at 5% print coverage)  
Toner life expectancy will vary depending on the  
type of average print job.  
Drum Unit:  
Life Expectancy: 8,000 pages at 1 page per job  
There are many factors that determine the actual  
drum life, such as temparature, humidity, type of  
paper and toner that you use, the number of pages  
per print job, etc.  
TrueType Fonts on CD-ROM TrueType-compatible soft-fonts for Windows® on the  
(Only for MFC-9550) supplied CD-ROM  
* “Pages” refers to the “Brother Standard Chart No.1” (a typical A4 business letter, Standard  
resolution).  
S P E C I F I C A T I O N S  
173  
Electrical and Environment  
Temperature  
(Allowable) 10 - 32.5° C (50 - 90.5° F)  
(Storage) 3.3 - 40° C (38 - 104° F)  
Max. 1 minute at 23° C (73.4° F)  
Warm-Up  
First Print  
20 seconds (when loading Letter size paper for the Multi-  
purpose sheet feeder)  
Power Source  
220~240V AC 50/60Hz  
Power Consumption  
Operating (Copying); 160 W or less (25° C)  
Sleep Mode: 8 W or less  
Stand by:  
Operating: 50 dB A or less  
Stand by: 39 dB A or less  
Operating: 35 to 80% (without condensation)  
Storage: 20 to 80% (without condensation)  
30 W or less (25° C)  
Noise  
Humidity  
Dimensions  
Weight  
MFC-9050: 385 x 334 x 250 (mm)  
MFC-9550: 456 x 334 x 250 (mm)  
MFC-9050: 8.2kg  
MFC-9550: 8.5kg  
Specifications are subject to change for improvement without prior notice.  
C H A P T E R E I G H T E E N  
174  
PARALLEL INTERFACE  
SPECIFICATIONS  
Interface Connector  
Printer Side: Amphenol FCN-685J036-L/X or equivalent  
A shielded cable should be used.  
Pin Assignment  
Pin No.  
Signal  
Direction  
Pin No.  
Signal  
Direction  
1
2
DATA STROBE  
DATA 1  
DTAT 2  
DATA 3  
DATA 4  
DATA 5  
DATA 6  
DATA 7  
DATA 8  
ACKNLG  
BUSY  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Output  
Output  
Output  
Output  
Input  
-
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
INPUT PRIME  
FAULT  
-
-
3
-
4
-
5
-
6
-
7
-
8
-
9
-
10  
11  
12  
13  
14  
15  
16  
17  
18  
-
-
PE  
-
SLCT  
Input  
AUTO FEED  
N.C.  
Output  
N.C.  
-
0V (S.G.)  
0V (S.G.)  
+5V  
-
N.C.  
-
-
-
N.C.  
-
SLCT IN  
Input  
RESIDENT FONTS (For MFC-9550  
Only)  
The following bitmapped fonts are resident in the machine.  
Brougham 10 (12 point)  
upright/normal  
upright/bold  
italic/normal  
italic/bold  
S P E C I F I C A T I O N S  
175  
Brougham 12 (10 point)  
upright/normal  
upright/bold  
italic/normal  
italic/bold  
Letter Gothic 16.66 (8.5 point)  
upright/normal  
upright/bold  
italic/normal  
italic/bold  
(Portrait and Landscape are available for the above.)  
SYMBOL SETS/CHARACTER SETS  
*HP mode  
• ISO14 JIS ASCII  
• ISO57 Chinese  
• ISO11 Swedish  
• HP Spanish  
• ISO17 Spanish  
• ISO10 Swedish  
• ISO16 Portuguese  
• ISO84 Portuguese  
• ISO85 Spanish  
• PC-8  
• Roman 8  
• ISO Latin 1  
(ECMA-94)  
• ISO60 Norwegian 1  
• ISO61 Norwegian 2  
• ISO4 UK  
• ISO25 French  
• ISO69 French  
• HP German  
• ISO21 German  
• ISO15 Italian  
• ISO6 ASCII  
• Legal  
• PC-8 D/N  
• PC-8 Turkish  
• PC-850  
• PC-852  
• ISO2 IRV  
• PC-860  
• PC-863  
• PC-865  
If you want to know which characters are in each symbol/character set,  
print the CHARSETS.PRN file from “The Print Form” option in the  
Direct Access Menu of the Remote Printer Console Program.  
C H A P T E R E I G H T E E N  
176  
The following table shows characters available only in the corresponding  
character set. The numbers at the top of the table are code values with  
which characters are to be replaced in the Roman 8 character set. For  
other characters, see character set of Roman 8.  
177  
Glossary  
ADF (Automatic Document Feed) Refers to the number of pages that  
can be placed in the document feeder and fed one at a time  
automatically.  
automatic fax transmission Sending a fax without picking up the  
handset.  
Backup Print (Only for MFC-9550) Sets your machine to print a copy  
of faxes that are received and stored in memory.  
beeper The sound the keys make when they are pressed, an error occurs  
or a document has been received or transmitted.  
beeper volume Volume setting for the beep when you press a key or  
make an error.  
broadcasting The ability to send the same fax message to more than one  
location.  
Call Back Message Allows you to send a fax with a message for the  
other party to call you back.  
Call Reservation Allows you send a fax and then at the end of  
transmission, you can talk with the other party.  
Caller ID (Only for the U.K.) A service purchased from the Telephone  
Company that send the calling party telephone number to you.  
Cancel Job Cancels a programmed job, like Delayed Fax or Polling.  
CNG tones The special tones (beeps) sent by fax machines during  
automatic transmission to tell the receiving machine that they are a  
from fax machine.  
communication error (or Comm. Error) An error during fax sending  
or receiving, usually caused by line noise or static.  
Coding Method Method of coding the information contained in a  
document. All fax machines must use a minimum standard of  
Modified Huffman (MH). Your machine is capable of greater  
compression methods, Modified Read (MR) and Modified Modified  
Read (MMR), if the receiving machine has the same capability.  
Compatibility Group The ability of one fax unit to communicate with  
another. Compatibility is assured between ITU-T Groups.  
Contrast Setting to compensate for dark or light documents, by  
lightening dark documents or darkening light documents.  
G L O S S A R Y  
178  
Cover Page Prints a page at the other party’s machine, that contains the  
sender and recipient’s name and fax number, number of pages and  
comment. You can generate an electronic cover page at the other end  
with pre-programmed information from memory or you can print a  
sample cover page to fax with your document.  
Cover Page Message The comment that is on the Cover Page. This is a  
programmable feature.  
Delayed Transmission Sends your fax at a later time (up to 24 hours  
later).  
drum unit A printing device for your machine.  
Dual Access Your machine can scan outgoing faxes or scheduled jobs  
into memory at the same time it is sending a fax or receiving or  
printing an incoming fax.  
ECM (Error Correction Mode) Detects errors during fax transmission  
and resends the page(s) of the document that had an error.  
Electronic Cover Page A preprogrammed cover page that is transmitted  
from the machine’s memory, eliminating the need for making up  
cover pages manually.  
F/T Ring Time The length of time the machine rings (when the answer  
mode setting is Fax/Tel (F/T)) to notify you to pick up a voice call  
that it answered.  
Fax Forwarding Sends a fax received in memory to another  
preprogrammed fax number.  
Fax Storage Even though the MFC-9050 does not have Message  
Manager mode, you can store faxes in memory for remote retrieval.  
FAX/TEL You can receive faxes and telephone calls. Do not use this  
mode if you are using a telephone answering device (TAD).  
fax tones The signals sent by sending and receiving fax machines while  
communicating information.  
Fine Mode Resolution is 196 x 203 dpi. It is used for small print and  
graphics.  
grey scale The shades of grey available for copying and faxing  
photographs.  
group number A combination of One Touch and/or Speed Dial  
numbers that are stored on a One Touch Dial key for Broadcasting.  
ICM (incoming message) A recorded voice message received into an  
external answering machine or the MFC-9550’s digital Message  
Manager.  
Interrupt Temporarily puts a waiting job on hold while you perform  
another operation.  
Journal Lists information about the last 50 incoming and outgoing  
faxes. TX means Transmit. RX means Receive.  
G L O S S A R Y  
179  
Journal Period The preprogrammed time period between automatically  
printed Journal Reports. You can print Journal on demand without  
interrupting this cycle.  
LCD (Liquid crystal display) The display screen on the machine that  
shows interactive messages during On-Screen Programming and  
defaults to the date and time when the machine is idle.  
manual fax Lift the machine’s/external telephone’s handset so you can  
hear the receiving fax machine answer before you press Start to  
begin transmission.  
Memory Status List Shows how much memory is being used, how  
much is left, and the type of messages in memory.  
Message Manager (Only for MFC-9550) The Message Manager is an  
electronic messaging facility for faxes and voice mail. Callers can  
send you faxes or leave voice messages for you, and you can retrieve  
these from a remote location.  
OGM (Outgoing Message) The message callers hear when you call  
your Message Manager or external answering machine.  
One Touch Dial Keys on the machine control panel where you can store  
numbers for easy dialling. You must use a separate key for each  
number.  
Out of Paper Reception Receives faxes into the machine’s memory  
when the machine is out of paper.  
Overseas Mode Makes temporary changes to the fax tones to  
accommodate noise and static on overseas phone lines.  
Paging (Only for MFC-9550) Enables your machine to call a  
programmed phone number and play a pre-recorded message when a  
fax and/or a voice message is received into its memory.  
Pause Allows you to place a 3.5 second delay in the dialling sequence  
stored on One Touch and Speed Dial numbers.  
Photo Mode A resolution setting that uses varying shades of grey for  
the best representation of photographs.  
polling The process of a fax machine calling another fax machine to  
retrieve waiting fax messages.  
Pulse A form of dialling on a telephone line.  
printer alarm Audible alarm when the printer is not able to print.  
print reduction reduces the size of incoming faxes.  
Quick-Dial List A listing of names and numbers stored in One Touch  
and Speed Dial memory, in numerical order.  
Remaining Jobs You can check which jobs are waiting in memory and  
cancel jobs individually.  
G L O S S A R Y  
180  
remote access The ability to access your machine remotely from a touch  
tone phone.  
remote activation allows you to transfer a fax call, answered at an  
extension phone, to the machine.  
remote access code The four-digit code that allows you to call and  
access your machine from a remote location.  
resolution The number of vertical and horizontal lines per inch. See:  
Standard, Fine, Super Fine, Photo.  
Ring Delay The number of telephone rings before the machine answers  
a call in Fax/Tel (F/T) or Fax Only Mode.  
Ring Volume Volume setting for the machine’s ring.  
Rotary A form of dialling on a telephone line.  
scanning The process of sending an electronic image of an original  
paper document into your computer.  
Speaker Volume You can set the volume when your machine is onhook.  
Speed dial A preprogrammed number for easy dialling. You must press  
the Speed Dial key and then two digit code to start the dialling  
process.  
Standard resolution 98 x 203 dpi. It is used for regular size text and  
quickest transmission.  
Station ID The stored information that appears on the top of faxed  
pages. It includes the sender’s name and fax number.  
super fine resolution 392 x 203 dpi. Best for very small print and line  
art.  
System Setup List A printed report that shows the current setting of  
your machine.  
Tel-Index An electronic, alphabetical listing of stored One Touch, Speed  
Dial and Group numbers.  
Temporary Setting You can select certain options for each fax  
transmission without changing the default settings.  
Timer A feature that lets you program a fax to go out at a certain time,  
such as Delayed Fax or Delayed Polling Receive.  
Toll Saver (Only for MFC-9550) A Message Manager setting that  
allows the machine to answer after two ring when a message(s) was  
received and after four rings when there are no messages. The caller  
can hang up (after two rings) without paying for the call if there are  
no messages to retrieve.  
Tone A form of dialling on the telephone line used for Touch Tone  
telephones.  
toner cartridge An accessory that holds toner for the drum unit on  
Brother laser models.  
G L O S S A R Y  
181  
Toner Saver A process that causes less toner to be affixed to the page to  
extend the life of the toner assembly. This will make the receiving  
document significantly lighter.  
transmission The process of sending documents over the phone lines  
from your machine to the receiving fax machine.  
Xmit Report (Transmission Report) A listing of each transmission,  
showing caller ID, date, time, and number of pages.  
G L O S S A R Y  
182  
183  
Index  
A
Delayed Transmission .............................. 67  
Dialling Mode........................................... 29  
Document ................................................. 55  
Document Size.......................................... 55  
Drum unit.................................. 11, 160, 166  
Dual Access .............................................. 58  
Activation Code ............................ 22, 44, 45  
Alternating Displays ................................. 24  
Answering machine ............................ 21, 22  
Answer Mode ..................................... 37, 38  
Assembly .................................................. 11  
Automatic Document Feeder (ADF) ........ 55  
Automatic Transmission ........................... 57  
E
ECM (Error Correction Mode) ................... 3  
Electronic cover page ............................... 60  
Enlarged Copies...................................... 109  
Entering Text ............................................ 32  
Erasing Messages ................... 90, 93, 94, 99  
Error Messages ....................... 141, 142, 143  
Extension Telephone..................... 20, 39, 44  
External Telephone ....................... 22, 38, 44  
External Telephone Answering Device  
B
Backup printing (Only for MFC-9550) .... 93  
Beeper ....................................................... 33  
Beeps .................................................. 84, 98  
Broadcasting ....................................... 68, 75  
C
Call Back Message ............................. 65, 66  
Caller ID (Only for the U.K.)  
(TAD) ........................................ 21, 22, 38  
................................ 28, 46, 47, 48, 49, 50  
Call Reservation ................................. 65, 66  
Call screening (Only for MFC-9550) ....... 95  
Cancelling a Job ....................................... 71  
Cleaning.................................. 158, 159, 160  
Connecting........................ 14, 16, 19, 21, 22  
Contrast..................................................... 56  
Control Panel .................................. 4, 5, 6, 7  
Copy ....................................... 107, 108, 109  
Corrections ............................................... 32  
Cover Page ........................ 60, 61, 62, 63, 64  
F
Fax Software (MFL pro)......................... 117  
Fax/Tel (F/T) ................................ 37, 44, 80  
F/T (Fax/Tel) Outgoing Announcement  
(OGM) .................................................. 40  
F/T (Fax/Tel) Ring Time......... 37, 38, 39, 40  
Fax Detect ................................................. 41  
Fax Forwarding..................... 81, 86, 96, 101  
Fax Only Mode ......................................... 38  
Fax Redial ................................................. 58  
Fax Storage ............................................... 82  
Fax Tones and Handshake .......................... 3  
FF/Cont key .................................... 5, 7, 127  
Fine Resolution......................................... 56  
Flexible Memory Settings ........................ 88  
D
Date and Time........................................... 30  
Deactivation Code .............................. 44, 45  
Delayed Polling ........................................ 52  
I N D E X  
184  
Function Mode.......................................... 23  
Function Selection Table  
Multiple Copies ...................................... 108  
Multiple Resolution .................................. 69  
Multiple Transmission .............................. 68  
Mute.................................................. 6, 7, 78  
...................................... 24, 25, 26, 27, 28  
G
Grey Scale............................................... 171  
O
Groups ................................................ 68, 75  
OGM (Outgoing Message)  
...................................... 22, 89, 90, 96, 99  
On/Off Line key.............................. 5, 7, 127  
On-Screen Programming .......................... 23  
One Touch Dialling....................... 73, 75, 77  
Optional Memory ................................... 131  
Overseas Mode ......................................... 64  
H
Help ............................................................ 1  
I
ICM Recording Monitor ........................... 95  
Inserting Spaces ........................................ 32  
Installation .................................................. 9  
International call ....................................... 64  
Interrupting ............................................... 72  
P
Packing and Shipping ............................. 156  
Packing List ................................................ 9  
Paging (only for MFC-9550) .................... 96  
Paper jams............................... 142, 143, 146  
Paper Size ........................................... 18, 30  
Password ................................................... 71  
Pause ......................................................... 78  
PABX .................................................. 33, 78  
PC Interface Mode .................................... 54  
Photo Resolution ...................................... 56  
Playing Messages ..................................... 92  
Polling................................................. 50, 69  
Power .......... 10, 14, 15, 30, 35, 74, 135, 136  
Printer drivers ......................................... 113  
Printing ....................................... 45, 63, 103  
Print Priority key ............................ 5, 7, 128  
Program Fax Forward Number ........... 77, 96  
J
Jam.................... 55, 142, 144, 145, 146, 149  
Journal .................................................... 103  
Journal Period ......................................... 104  
L
List of stored telephone numbers ........... 103  
Loading Paper ........................................... 17  
M
Maintenance ........................................... 141  
Manual Dialling ........................................ 77  
Manual Mode............................................ 38  
Manual Transmission................................ 57  
Maximum Message Time ......................... 94  
Memory .............................................. 42, 88  
Memory Board........................ 131, 132, 133  
Memory Status List ................................ 103  
Memory Storage ....................................... 35  
Message Manager Mode (MFC-9550) ..... 87  
Message Store (MFC-9550) ............... 88, 89  
MFL Pro software................................... 117  
Multi-Line Connections............................ 19  
Q
Quick-Dial ................................................ 73  
Quick-Dial List ....................................... 103  
Quick-Dial numbers ................................. 73  
R
Recording a Conversation......................... 95  
Recording a Memo ................................... 95  
I N D E X  
185  
Recording Monitor ................................... 95  
Recording Paper ....................................... 18  
Real time transmission ............................. 58  
Redial........................................................ 58  
Reduction.......................................... 41, 109  
Reducing Copy ....................................... 109  
Remote Access Code .................... 82, 83, 98  
Remote Activation .................................... 44  
Remote Code ............................................ 45  
Remote Commands ...................... 83, 84, 99  
Remote Deactivation ................................ 44  
Remote Retrieval ................................ 83, 97  
Reports.................................................... 103  
Resolution ................................................. 56  
Ring Delay ................................................ 39  
Ring Volume ............................................. 35  
Specifications.......................................... 171  
Speed Dial numbers...................... 74, 75, 78  
Stack ............................................... 107, 108  
Standard Resolution.................................. 56  
Station ID.................................................. 30  
Storing telephone numbers ....................... 73  
Super Fine Resolution .............................. 56  
System Setup List ................................... 103  
T
TAD MESSAGE ....................................... 89  
TAD Mode ................................................ 38  
Telephone Answering Device  
(TAD) ........................................ 21, 22, 38  
Temporary Cover Page ............................. 60  
Toll Saver .................................................. 94  
Tone/Pulse ................................................ 29  
Toner cartridge.................................. 11, 161  
Transmission Verification Report ........... 104  
Troubleshooting ...................................... 141  
TWAIN driver ......................................... 117  
S
Safety Instructions .................................. 135  
Scanning ................................................. 117  
Scroll......................................................... 23  
Sequential Polling..................................... 53  
Setting Up ................................................. 11  
Sort ................................................. 107, 108  
Speaker Volume ........................................ 35  
Special Characters .................................... 33  
V
Voice Calls ................................................ 77  
Volume ...................................................... 35  
I N D E X  
186  
187  
Accessory List  
Model Name  
Description  
ME-1000  
ME-2000  
TN-200  
1 MB Memory Board  
2 MB Memory Board  
Laser Fax Toner  
Laser Fax Drum  
DR-200  
Change Answer Mode  
Press 9 8  
then for TAD, press 1.  
Fax/Tel (F/T), press 2.  
Fax, press 3.  
REMOTE CONTROL ACCESS CARD  
Using Remote Access Code  
(For MFC-9050)  
(For MFC-9550)  
Dial your machine phone number from a  
touch tone phone.  
Enter your Remote Control Access Code  
(159 ) after the beep.  
Your machine signals the kinds of messages  
received:  
1
2
3
Exit Remote Operation  
Press 9 0.  
Change Remote Access Code  
1 long beep — Fax message(s)  
No beeps — no messages  
Press Menu, 8, 3.  
Enter the 3-digit number. The cannot be  
used.  
1
2
After 2 short beeps, enter a command.  
Press 9 0 to reset your machine when you  
finish.  
4
5
Press Set.  
Press Stop to exit.  
3
4
Hang up.  
6
4
1
Check Receiving Status  
Press 9 7  
then for Fax message, press 1.  
MESSAGE MANAGER  
REMOTE CONTROL ACCESS CARD  
Voice message, press 2.  
1 long beep — received messages  
3 short beeps — no messages  
Using Remote Access Code  
Dial your fax machine phone number  
from a touch tone phone.  
1
2
3
Change Answer Mode  
Press 9 8  
then for Message Manager (TAD mode),  
press 1.  
Enter your Remote Control Access Code  
(159 ) after the beep.  
The fax machine signals the kinds of  
messages received:  
Fax/Tel (F/T), press 2.  
Fax Only, press 3.  
1 long beep — Fax message(s)  
2 long beeps — Voice message(s)  
3 long beeps — Fax and Voice message(s)  
No beeps — no messages  
Exit Remote Operation  
Press 9 0  
.
After 2 short beeps, enter a command.  
4
5
Press 9 0 to reset the machine when you  
finish.  
Hang up.  
6
5
6
1
A C C E S S O R Y L I S T  
188  
Retrieve a Fax  
Press 9 6  
then to Print a Memory Status List press 1,  
then enter the number of remote fax  
machine, and then # #. After the beep,  
hang up and wait.  
Remote Commands  
Change Fax Forwarding Setting  
Press 9 5  
then to Turn feature off press 1.  
Enter Fax Forwarding press 2.  
Enter the new number of the remote  
fax machine where you want your fax  
message forwarded and then press # #.  
Program Fax Forward Number press  
4. Press 9 6 1 after two short beeps,  
then enter the number of remote fax  
machine, and then # # to retrieve  
Memory Status List.  
Retrieve all faxes press 2, then enter the  
number of remote fax machine, and  
then # #. After the beep, hang up and  
wait.  
Erase all fax messages press 3.  
Check the Receiving Status  
Press 9 7 1.  
Turn Fax Storage on press 6.  
Turn Fax Storage off press 7.  
1 long beep — Fax message(s)  
3 short beeps — no messages  
2
3
Enter the new number of the  
remote fax machine where  
you want your fax message  
forwarded and then press # #.  
Erase All Messages  
Changing Remote Access Code  
Press 9 3. If you hear three beeps, all  
messages have not yet been heard, and the  
messages will not be erased.  
Press Menu, 1, 8, 7.  
1
2
Enter a three-digit number from 000 to  
998. The cannot be used.  
Enter Paging press 3.  
Play/Record Outgoing Message  
Press 9 4  
then to Play Message Center OGM press  
1 1.  
Press Set.  
3
4
Program Fax Forward Number  
press 4. Press 9 6 1 after two  
short beeps, then enter the  
number of remote fax machine,  
and then # # to retrieve Memory  
Status List.  
Press Stop to exit.  
Remote Commands  
Play F/T OGM press 1 2.  
Record new Message Center  
OGM press 2 1, then speak after  
beep. Press 9 to stop.  
Record new F/T OGM press 2 2,  
then speak after beep. Press 9 to  
stop.  
Listen toVoice Messages  
Press 9 1  
then to Repeat a message press 1.  
Skip to next message press 2.  
Stop playing the message press 9.  
Retrieve a Fax  
Press 9 6  
then to Print a Memory Status List press  
1, then enter the number of  
remote fax machine, and then # #.  
After the beep, hang up and wait.  
Retrieve all faxes press 2, then  
enter the number of remote fax  
machine, and then # #. After the  
beep, hang up and wait.  
Record a Memo  
Press 9 2.  
Wait for the beep, then speak.  
then to Stop recording — Press 9.  
Change Paging/Fax Forwarding Setting  
Press 9 5  
then to Turn feature off press 1.  
Enter Fax Forwarding press 2.  
2
3
Erase all fax messages press 3.  
4
Declaration of Conformity  
We Brother International Europe Ltd.  
Brother House,  
1, Tame Street,  
Audenshaw,  
Manchester, M34 5JE  
United Kingdom  
declare that this product is in conformity with the following normative  
documents:  
Safety: EN 60950 : 1993  
EMC: EN55022 1987 Class B  
EN50082-1:1992  
following the provisions of the Low Voltage Directive 73/23/EEC and the  
Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/  
263/EEC and 92/31/EEC)  

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