QMS® 1725E
Print System
Getting Started
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Although your new QMS printer is the result of the latest and most
advanced engineering techniques in the electronic industry, it isn’t
necessary for you, the user, to understand every detail of the printer’s
design in order to make it do what you bought it for. But there are
some things you’ll need to know about your printer, and we’ve
included guidebooks to help you get started.
We’ve designed your user’s guide to help you find the information you
need as quickly and easily as possible:
Table of Contents—Use this section as a road map to discover
what’s in the Getting Started guide.
About the Documentation—This section functions as a Wel-
come Center. It gives you an idea about what’s in your Getting
Started guide as well as in the other documentation that has
accompanied your printer.
About This Guide—This section describes the same information
as in the table of contents, but in a descriptive format.
Headers, Footers, and Tab Dividers—Use these as markers to
help you locate the section of the manual you want quickly.
Index—The blue pages at the end of each guide will help you find
the specific information you need.
We hope you enjoy your new QMS printer and find our guides helpful
and informative.
Your QMS Technical Writer
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Contents
About the Printer ..........................................................................1-2
Standard Product Documentation 1-3
Optional Documentation 1-4
Related Documentation 1-5
About This Guide .........................................................................1-6
Typographic Conventions 1-7
Printer Features ............................................................................1-7
Media Flexibility 1-8
Multiple Resolutions 1-8
Five Resident Emulations 1-8
Resident Fonts and Symbol Sets 1-9
QMS Crown Technology 1-9
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Software Loadable System (SLS) 1-12
Remote Console 1-12
PCMCIA Card Slot 1-12
Printer Options 1-13
What’s Next? .............................................................................. 1-15
Introduction .................................................................................. 2-2
Location Requirements 2-2
Power Requirements 2-3
Registering the Printer 2-4
Removing the Shipping Spacers 2-5
Removing Paper from the Transfer Charge Roller 2-6
Attaching the Face-up Tray ...................................................... 2-10
Installing the Media Guide Arm ................................................ 2-11
Connecting the Power Cord ..................................................... 2-12
Turning on the Printer ............................................................... 2-12
Printing a Start-up Page ............................................................ 2-13
Enabling/Disabling the Start-up Page 2-14
Installing Options ...................................................................... 2-15
What’s Next? .............................................................................. 2-15
Introduction .................................................................................. 3-2
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Creating the Test File 3-5
Sending the Test File 3-5
Verifying the Serial Port Setting Changes 3-10
PC Printing Software .................................................................3-10
Installing PS Executive Series Printer Utility Software 3-10
Installing a PostScript Printer Driver 3-11
PC Screen Fonts 3-12
What’s Next? ..............................................................................3-12
Connecting to the Network .........................................................4-2
Thin-Wire Ethernet 4-3
Twisted-Pair Ethernet 4-4
Installing the Software .................................................................4-4
DOS 4-4
Macintosh System 4-5
OS/2 4-5
UNIX 4-7
Windows 4-9
EtherTalk 4-10
LAN Manager/LAN Server 4-11
NetWare 4-11
TCP/IP 4-13
Configuring the Network ...........................................................4-13
EtherTalk 4-13
LAN Manager/LAN Server 4-14
NetWare 4-17
TCP/IP 4-18
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For More Information ................................................................ 4-19
What’s Next? .............................................................................. 4-20
Introduction .................................................................................. 5-2
Control Panel Keys ...................................................................... 5-5
What’s Next? ................................................................................ 5-7
Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
The QMS Corporate Bulletin Board System A-3
CompuServe A-3
Internet A-3
QMS Customer Technical Assurance (CTA) A-4
QMS National Service A-5
QMS World-wide Offices .............................................................A-6
Configuration Menu .....................................................................B-2
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The QMS 1725E Print System offers the unique QMS Crown multi-
tasking operating system, superior performance, extensive connectiv-
ity, upgrade options including duplex printing, and flexible emulation
support.
In addition, it prints 17 pages per minute (letter/A4 paper size) and is
a high-quality 300x300 and 600x600 dpi multiple-resolution desktop
printer.
The documentation provides a window into the many capabilities of
your printer. The more familiar you are with the documentation, the
easier it’ll be for you to achieve the results you want from your printer.
Several pieces of documentation accompany your printer. If you’ve
ordered printer options, you’ll have even more manuals. But don’t
worry—you don’t have to read them all before you’re able to use your
printer. In fact, some of them you may never have to refer to at all,
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depending on the type of documents you print and the environment in
which you print them.
This section will give you an idea of how we’ve organized information
and which documents you’ll probably refer to the most.
The following documentation is shipped with your printer:
QMS 1725E Print System Getting Started
You're looking at this manual right now. It contains detailed, illus-
trated instructions to guide you as you unpack and set up your
printer and connect it to a host computer. In addition, it introduces
you to the printer’s control panel. The “About This Manual” sec-
tion later in this chapter details the contents of this manual.
QMS 1725E Print System Operation
This manual guides you through the day-to-day operation of your
printer. It includes information on replacing print media and toner,
using advanced printing features, handling and cleaning your
printer, improving print quality, and troubleshooting printer prob-
lems.
QMS 1725E Print System Reference
This manual provides information you may need only once in a
while, such as information on typefaces and fonts, the control
panel menu, memory, job modes, the PS protocol option, HP-GL
color encoding, and installing and using printer options. This
manual also provides technical specifications, a list of printer-
supported QMS Document Option Commands (DOC), character
tables, and a glossary of frequently used terms.
QMS CrownNet Interface System Administrator’s Guide
This manual guides you through the Network 2 menu used in
configuring the Ethernet interface. You will also find the informa-
tion you need for using the CrownAdmin and CrownNet Manager
software here.
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QMS Crown Network Notes
Refer to this manual for tips on using your QMS 1725E Print Sys-
tem if you’re connecting to a network. It discusses 3Com
3+Open, Banyan VINES, LAN Manager-based LANs, Novell Net-
Ware, TCP/IP, UNIX, and VMS/DECnet. In most cases, only
advanced network users and system administrators need this
information.
This manual is provided on disk in encapsulated PostScript
(EPS) form. Refer to the README file on the disk for information
on printing a hard copy of the manual.
QMS Crown Remote Console User’s Guide
For network administrators using the printer’s Remote Console
feature, this manual provides information and instruction on how
to control and monitor printer functions through network commu-
nications.
QMS Crown Technical Reference Manual
This manual provides advanced technical information, including
information on communication protocols and printer emulations.
In most cases, only advanced users and system administrators
need to access this information.
This manual is provided on disk in encapsulated PostScript
(EPS) form. Refer to the README file on the disk for information
on printing a hard copy of the manual.
Printer Option Documentation
If you purchased a printer option (for example, a CrownNet inter-
face card for a Token-Ring network), you probably received sepa-
rate documentation for it. See chapter 6, “Printer Options,” of the
QMS 1725E Print System Reference guide for additional option
information.
The following documentation is available as an optional purchase.
Contact your QMS vendor.
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QMS Crown Document Option Commands
Document Option Commands (DOCs) are software codes you
insert in documents to enable printer features that cannot be
accessed by your application or page description language. This
manual lists and explains all of the DOCs. The Document Option
Commands supported by your printer are listed in appendix C,
“Document Option Commands,” of the QMS 1725E Print System
Reference.
Using QMS DOC, you can develop one driver to support all lan-
guages and emulations for your printer. Also, you can use host
network management software to create customized network
printer queues for all users connected to the printer. In most
cases, only advanced users and system administrators need this
information.
HP PCL 5 Emulation Technical Reference
This manual provides HP PCL 5 emulation information for users
experienced in working with both the PCL and HP-GL printer lan-
guages, commands, and concepts. It includes a list of printer-
supported commands for the PCL 5 emulation to enable you to
use the advanced features of your printer.
Don’t forget that your application, host operating system, and network
documentation all contain useful printing information.
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This guide provides detailed information on how to set up your QMS
1725E Print System and how to use the control panel. It is divided
into the following sections:
Chapter 1—Introduction
Presents an overview of the documentation and of the printer’s
features.
Chapter 2—Setting Up Your Printer
Guides you in selecting a location for your printer and explains
how to unpack and set up your printer.
Chapter 3—Connecting to a PC
Explains how to connect the printer to an IBM PC or compatible
computer.
Chapter 4—Connecting to an Ethernet Network
Explains how to connect the printer using the built-in Ethernet
port, how to install the software, and how to configure the inter-
face and the network.
Chapter 5—Using the Control Panel
Introduces the parts of the printer control panel.
Appendix A—QMS Customer Support
Provides world-wide product sales and support telephone num-
bers and describes how to communicate with QMS through the
QMS Bulletin Board, CompuServe, the Internet and Q-FAX.
Appendix B—Configuration Menu
Illustrates the printer’s menu structure.
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The following typographic conventions are used in this manual:
Mixed-Case
Courier
Text you type, and messages and information displayed
on the screen
Mixed-Case
Italic
Variable text you type; replace the italicized word(s) with
information specific to your printer or computer
Courier
UPPERCASE
COURIER
Information displayed in the printer message window
lowercase bold PostScript operators and DOS commands
lowercase italic Variable information in text
UPPERCASE
File and utility names
↵
Press the Enter key (PC) or Return key (Macintosh)
Press and hold down the Ctrl key (PC)
^
This brief overview will acquaint you with your printer’s major features
and how they can benefit you. Specific chapters throughout the docu-
mentation contain more information on each feature. Consult the
index or the table of contents in each guide to locate this information.
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Your printer supports print media of different sizes— A4, executive,
legal, letter—and in both portrait and landscape orientations.
User Benefit—You can print on commonly used media sizes.
The printer supports two print resolutions: 300x300 and 600x600 dpi
(dots per inch).
User Benefit—Two resolutions allow you to customize the quality of
your output according to its use: 300x300 dpi for most hardcopy
needs, 600x600 dpi for high resolution output.
Your printer supports printing in HP PCL5, HP-GL, Lineprinter, CCITT,
and PostScript emulations.
User Benefit—Most applications can print directly to the printer.
The printer emulates the Hewlett-Packard LaserJet IIISi at both
300x300 dpi (bitmap and scalable fonts) and 600x600 dpi (scalable
fonts only). The available resolution for HP-GL/2 is 300x300 dpi.
The printer provides HP-GL plotter emulation (7470A, 7475A, 7550A,
and ColorPro) at 300x300 dpi and 600x600 dpi.
The Lineprinter emulation prints simple, unformatted text files at
300x300 and 600x600 dpi. Each text line ends with a carriage return.
This emulation supports CCITT Group 3 1-D, Group 3 2-D, and
Group 4. Key features specific to this emulation include a stream-ori-
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ented data flow system, concise data attribute set, and enhanced per-
formance.
The QMS 1725E Print System’s Level 2 emulation allows you to take
full advantage of your printer's high print resolution (up to 600x600
dpi). The Level 2 emulation is compatible with Adobe’s PostScript
Level 2 language while providing additional capabilities. QMS Level 2
emulation supports extensive graphics capabilities to control the
appearance of text, geometric shapes and images, and improves
memory and resource management. Full support for PostScript Level
1 files is also included.
Your printer comes with 12 PostScript typeface families containing 39
licensed fonts, and it provides TrueType font support (in PostScript
emulation only). All resident PostScript typeface families have multi-
lingual character sets. The printer also has 7 resident bitmap HP PCL
fonts in 25 symbol sets each, 12 resident scalable HP PCL fonts in 35
symbol sets each, 1 resident scalable HP PCL font in 5 symbol sets,
and 40 resident HP-GL symbol sets.
User Benefit—With so many resident fonts and symbol sets, there is
less need for time-consuming downloading.
The QMS Crown multitasking operating system provides fast pro-
cessing speeds, networking capability, and higher printer perfor-
mance while maintaining outstanding print quality.
Compile-ahead technology keeps all of your printer’s resources busy
to improve throughput. While the engine is printing a page,
compile-ahead technology uses available printer memory to prepare
the subsequent pages of the document (or the next job). With pages
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ready in memory, the engine continues printing as it deposits printed
pages in the output tray. (In other words, compiling, rasterizing, and
printing all work independently but simultaneously.)
User Benefit—Because print job processing time is significantly
reduced, you spend less time waiting for your documents to print.
Other printers may have multiple interface ports, but your QMS
1725E Print System is unique because SIO allows all of its interface
ports—Ethernet, parallel, serial, and an optional interface—to be
active at the same time.
The multiple interfaces let you connect to any Ethernet network or
directly to an IBM or compatible PC. The printer also works in many
minicomputer and mainframe computer environments.
User Benefit—You can have more than one computer printing to the
printer. Each interface has an input buffer (which may be expanded
with additional memory) that receives data while another interface is
being used to print.
Most printers can recognize only their native command language.
However, using a form of artificial intelligence, ESP technology ana-
lyzes incoming file data from any of the printer’s interfaces, selects
the appropriate emulation from those installed on the printer, and pro-
cesses the print job.
User Benefit—When your printer is in ESP mode, you can easily
print PostScript, HP PCL5, HP-GL, CCITT, and Lineprinter docu-
ments without changing printer switch settings or sending software
commands to accommodate different printer languages.
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After its initial use, the state of an emulation and downloaded data
(such as fonts, macros, and overlays) are preserved for as long as
the printer power is on.
User Benefit—Repetitive downloading of emulations, fonts, macros,
and overlays is unnecessary, saving you time.
Crown printers convert data received from the input buffers into
intermediate, compressed blocks until the data is needed for printing.
These compressed blocks of data are designed to be processed
rapidly by the printer, and many more can be stored in memory at one
time than can traditional bitmapped images.
User Benefit—This increases the speed of printer features such as
collation and automatic jam recovery.
With most printers, if a media jam occurs, you must remove the
jammed media and then reprint the job. On a QMS Crown printer, if
the Page Recovery menu option is set to “on,” and a media jam
occurs, once you remove the jammed media, the printer reprints the
jammed page and then continues with the print job. This is possible
because compressed data formats allow more pages to be stored in
memory. The printer remembers the last page printed, pulls the nec-
essary information from memory, and automatically reprints any lost
pages.
User Benefit—You save time and print media because it’s unneces-
sary to resend a print job after clearing a media jam.
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Your printer has a software loadable system, which allows you to
replace or upgrade its system software from a host computer.
User Benefit—Future enhancements to the system software can be
easily installed as they become available from QMS.
The Ethernet network interface and its accompanying software allow
your printer to establish a Remote Console connection via EtherTalk,
LAN Manager/LAN Server, Novell NetWare, and TCP/IP. Printer sta-
tus that requires user intervention is displayed on the remote console.
For example, a status message may indicate that paper is low, the
output bin is full, or a media jam has occurred. The QMS CrownNet
Interface System Administrator’s Manual has information on begin-
ning a Remote Console session, and the QMS Crown Remote Con-
sole User’s Guide explains how to use a Remote Console to control
and configure the printer. A copy of each manual is shipped with your
printer.
User Benefit—The ability to control your printer from a remote con-
sole as well as from the printer’s own control panel means you don’t
have to leave your workstation every time the printer needs attention.
Moreover, you’ll know right away if the printer is tied up with a media
jam or other simple problem requiring user intervention.
There are two slots on the front of the printer under the lower paper
cassette. These slots support font and security cards (see the follow-
ing section, “Printer Options,” for details).
User Benefit—The PCMCIA slot gives your printer a flexible inter-
face for added features and future expansion.
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The following options are available for your QMS 1725E Print Sys-
tem. Contact your QMS vendor for purchase information.
The QMS 1725E Print System comes with 8 MB of RAM. However,
you can upgrade this RAM to 64 MB through the installation of SIMMs
(single in-line memory modules). Additional RAM allows you to print
at higher resolutions on certain media sizes, download and cache
fonts, and attach and use multiple hard disks. Additional RAM also
increases the printer’s buffer (the area where data sent from the host
computer is stored), allowing you to send large data-intensive files to
the printer without tying up the host for long periods.
User Benefit—Your printer’s memory can be upgraded as your
needs grow.
Optional fonts are available in three different formats.
The optional Intellifont SIMM increases the number of fonts avail-
able to the HP PCL 5 emulation on your printer from 20 to the 37
PCL 5 fonts available on a Hewlett-Packard LaserJet 4Si.
The HP ProCollection fonts and special Postscript fonts are con-
tained on font cards or must be downloaded to an optional printer
hard disk. Font cards can be inserted in either of the two card
slots.
The printer also supports an optional Kanji SCSI hard disk that
allows you to print the Japanese fonts Ryumin Light KL and
Gothic Medium BBB (both licensed to QMS by Morisawa and
Company, Ltd.) as well as the fonts Mincho Medium, Mincho
Heavy, Gothic Bold, and Gothic Heavy (licensed to QMS by
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TypeBank). These fonts can be printed at a variety of point sizes
and in different styles and resolutions.
Contact your QMS vendor for a complete list of available fonts.
User Benefit—Optional fonts increase the printer’s functionality and
allow you to create more distinctive documents.
Optional emulations, such as LN03 and QUIC II, are contained on
disks and must be downloaded to an optional printer hard disk.
User Benefit—Extra emulations allow you to print documents cre-
ated in printer languages other than those resident on the printer.
An optional security card allows you to password-protect the printer’s
configuration menu. The card can be inserted in the PCMCIA (Per-
sonal Computer Memory Card International Association) card slot.
User Benefit—A security card restricts access to the configuration
menu to those users with valid passwords, thus ensuring that default
settings are not changed inappropriately.
The QMS 1725E Print System can use optional interfaces such as
LocalTalk, IBM 3270, IBM 5250A, or one of the CrownNet NICs (net-
work interface cards) running multiple protocols. Contact your QMS
vendor for a list of available protocols.
User Benefit—Optional interfaces provide flexibility and fast data
transfer in complex network environments.
The QMS 1725E Print System provides support for an optional inter-
nal SCSI hard disk and three external SCSI hard disks.
User Benefit—Hard disks provide true virtual memory as well as
storage for character bitmaps, downloaded outline fonts, and other
files.
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This chapter explains how to set up your QMS 1725E Print System
for the first time.
It includes information on finding a good location for the printer,
unpacking it and checking the shipment contents, installing a toner
cartridge and paper cassette, and printing a start-up page.
Your QMS 1725E Print System operates in almost any computing
environment. However, when selecting your printer’s location, use the
following guidelines.
Away from cooling sources, heating sources, extreme tempera-
ture changes, direct sunlight, excessive dust, and corrosive
chemicals or vapors.
Away from any strong electromagnetic field (such as that created
by an air conditioner) and excessive vibration.
Temperature range of 50° F (10° C) to 90° F (32.5°C).
Relative humidity range of 20% to 80%.
Level (with less than 2° slope) and capable of supporting the
printer weight, which is about 50 lbs (23 kg) for the printer only.
An appropriate distance from the host computer, based on your
operating environment—6 feet (1.8 meters) or less for parallel
connection or 25 feet (7.5 meters) or less for a serial connection.
Well ventilated. Leave space on each side of the printer for ade-
quate ventilation.
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Enough space to allow you to open the top cover, access the rear
delivery tray, and slide out the paper cassettes.
21.7'' (550 mm)
39.4'' (1000 mm)
21.7'' (550 mm)
15.7'' (400 mm)
7.9'' (200 mm)
58.3'' (1480 mm)
Your printer requires a properly grounded AC outlet with a power
range of ±10% of the rated voltage (100, 110/120, or 220/240 V).
Noise-generating equipment should not be connected to the same
electrical outlet as the printer. The recommended frequency is 50 Hz
±2 Hz for 100 and 220/240 V systems and 60 Hz ±2 Hz for 110/120 V
systems.
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In addition to this manual, your shipment consists of the following
items. As you unpack the printer in the next section, make sure that
all of these items are included in your shipment before setting up your
printer. If any items are missing or damaged, contact your shipping
company or your QMS vendor. See appendix A, “QMS Customer
Support,” for world-wide product sales and support information.
QMS 1725E Print System
Two 500-sheet letter or A4 paper cassettes
Power cord
Warranty and registration card
Toner cartridge
QMS 1725E Print System Operation guide
QMS 1725E Print System Reference guide
QMS CrownNet Interface System Administrator’s Guide
QMS Crown Network Notes (on disk)
QMS Crown Technical Reference Manual (on disk)
QMS Crown Remote Console User’s Guide
Documentation binder
PS Executive Series Utilities software (on disk)
QMS is committed to developing print systems that offer you flexible,
efficient solutions, so we’re interested in knowing how you plan to use
your printer. Register now.
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To register by mail, fill out and send in your warranty card. To register
by telephone, in the US call QMS toll-free at (800) 637-8049. In other
countries, refer to appendix A, “QMS Customer Support,” for the
appropriate telephone number.
The packing materials consist of several pieces of cardboard, foam,
tape, and shipping spacers. You must remove the tape and cardboard
from the inside of the paper cassettes and from the inside and outside
of your printer.
The shipping spacers are the plastic pieces with orange tags inside
the printer. Remove these plastic shipping spacers before you turn on
the printer. To remove the shipping spacers, follow these steps:
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1
Pull the top cover release button (located on top of the
printer opposite the control panel) forward to open the
printer top section.
2
Locate the two spacers with orange tags.
One is on each side of the fuser assembly.
3
4
Grasp the spacers and gently pull them out from under the
fuser assembly.
Check inside the printer to make sure there are no other
packing materials.
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1
2
Gently open the upper transfer guide door by lifting the
green handle.
Remove the protective sheet of paper by lifting it out in the
direction of the arrow.
Avoid touching the protruding edges of the fuser assembly.
1
Hold the cartridge as shown in the illustration below and
gently rock it from side to side, distributing the toner.
2
Open the top of the printer halfway.
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3
Gently push the cartridge into the top of the printer until it
fits firmly.
You may need to steady the top of the printer with your other
hand.
4
Grasp the tab protruding from the left side of the toner car-
tridge and flex it to break it loose.
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5
Firmly pull the tab and sealing tape straight out until all 22
inches (56 cm) of clear tape are completely out of the car-
tridge.
Discard the tab and tape.
6
Make sure the toner cartridge is in position by pushing it in
as far as it will go; then close the printer.
1
2
Remove the cassette covers.
Discard the cardboard packing materials from inside the cas-
settes.
Load the cassettes with paper.
Make sure the paper lies flat.
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3
4
Place the covers on the cassettes.
Slide the filled cassettes into the openings in front of the
printer.
1
2
In an upward direction, insert the two-end tabs of the face-up
tray into the slot on the back of the printer.
Allow the extended part of the tray to lean back until it rests
easily.
1
2
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3
Insert the tab on the end of the media guide arm into the slot.
Lower the arm onto the top output bin.
1
2
Plug one end of the power cord into the connector just below
the main power switch on the back of the printer.
Plug the other end of the power cord into a standard electri-
cal wall outlet (grounded AC outlet).
1
Push in the | on the main power switch, located on the back
of the printer above the power cord.
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2
Press the front power switch located on the front, right side
of the printer.
When you turn on the printer, a start-up page prints. This page gives
you an overview of your QMS 1725E Print System.
The following information prints on the start-up page:
Printer product name
Cumulative number of printed sheets
Amount of resident RAM (in bytes)
Number of PostScript typefaces in ROM
Default resolution
Software version, revision, and release numbers
Firmware level number
Address and status (on or off line) of attached hard disk(s), if any
Emulation and protocol information of all standard and optional
interfaces
If the start-up page prints with all the start-up page information, and
the print quality is good, you may install any optional hardware you
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have purchased. Follow the installation procedures described in the
chapter 6, “Printer Options,” in the Reference guide or the manual
that came with your option kit. Otherwise, see chapter 6, “Trouble-
shooting,” of the Operation guide for more information on problems
with printing a start-up page.
A start-up page automatically prints when you turn on your print sys-
tem. However, you can save time, paper, and toner by disabling the
start-up page.
If you need the information included on the start-up page, (for exam-
ple, to provide to QMS Customer Technical Assurance), you can use
the PS Executive Series Utilities or the printer control panel to print a
status page instead of a start-up page.
1
To use the PS Executive Series Utilities, see the PS Execu-
tive Series Utilities on-line documentation for complete infor-
mation.
2
To use the printer control panel (Administration/Startup
Options/Do Start Page menu), see “Enabling/Disabling the
Start-up Page” in chapter 4, “Printer Configuration,” of the
Reference guide for complete information.
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If you purchased any printer options, such as extra memory (SIMMs)
or a hard disk, you can install them now. If installation instructions are
included with the option, follow them. If not, installation instructions
are included in chapter 6, “Printer Options,” of the Reference guide.
Now that you’ve set up your printer, go to chapter 3, “Connecting to a
PC,” or chapter 4, “Connecting to an Ethernet Network,” of this man-
ual to connect your printer to a host computer. If you have an optional
LocalTalk interface, go to chapter 6, “Printer Options,” in the Refer-
ence guide for instructions on installing and using the optional Local-
Talk interface.
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This chapter describes how to connect your printer to a PC via the
parallel port and/or the serial port.
If you have a brand-new PC, before connecting the printer you should
follow the manufacturer’s instructions for setting up the computer and
installing (if it's not already installed) any operating system software,
such as DOS and Windows.
Interface cables are not included with your printer. If you’re replacing
a printer, you may already have the necessary cables. If not, contact
your QMS vendor or a local computer store.
To connect your printer to a single PC, you need one of the following:
A parallel cable with a 36-pin male and a 25-pin male connector
or
A serial cable with a 9-pin female and a 9- or 25-pin female con-
nector (depending on your computer’s serial port), and a null
modem adapter
Parallel cable—If a parallel port is available on your computer, we
recommend using a parallel cable. Your printer supports both IEEE
1284 bidirectional and Centronics parallel communication. The type
of parallel cable you use depends on the type of parallel communica-
tion your computer supports (check your computer user’s guide if
you’re unsure).
If your computer supports IEEE 1284 bidirectional parallel com-
munication, you need an IEEE 1284 bidirectional parallel cable
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(IEEE 1284 is indicated on the cable). This cable must be 6.5
feet/2 meters or less in length.
If your computer supports only Centronics (IEEE 488) unidirec-
tional communication, you may use either an Centronics parallel
cable (unmarked on cable) or an IEEE 1284 bidirectional parallel
cable (IEEE 1284 is indicated on the cable). However, we recom-
mend an IEEE 1284 cable. The IEEE 1284 cable must be 6.5
feet/2 meters or less in length while the Centronics cable may be
longer.
Serial cable—If the printer is more than about 6.5 feet/2 meters from
the computer, we recommend using a serial cable for better commu-
nication. For best results, the serial cable should be less than 25 feet/
7.6 meters long.
1
Attach the cable to the printer and the PC.
Parallel Cable
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a
b
c
Connect the 25-pin end of the cable to the PC’s parallel port.
Tighten all screws.
Connect the 36-pin end of the cable to the printer’s parallel
port (it’s labeled “PARALLEL”).
d
Close the clips.
Serial Cable
a
b
c
Connect the serial cable (with the null modem adapter
attached) to the PC’s 9- or 25-pin male serial port.
Connect the other end of the cable to the printer’s serial port
(labeled “SERIAL”).
Tighten all screws.
2
3
Turn on both the printer and the PC.
Test communication between the printer and the PC.
You can do this by printing a file from one of your applications, or
you can see the following section, “Testing Communication.”
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To test communication between your printer and your PC, first create
a short file that ejects a page from the printer. Then send the file to
the printer.
To create the test file, type the following commands at the DOS
prompt:
copy con printest.ps↵
showpage↵
^D^Z↵
You can use either uppercase or lowercase letters; however, you
must type the PostScript showpage operator in lowercase letters.
The ↵ symbol means to press the Enter key. To produce the ^D and
^Z, press and hold down the Ctrl key while you type the appropriate
letters (d and z). These characters signify the end of the file and must
always be included.
1
2
To send the PRINTEST.PS file you just created to the printer,
type
print printest.ps↵
If you’re prompted for the name of the list device, type
lpt1↵
or type the name of the PC’s parallel port to which the printer is
connected (for example, lpt2or lpt3).
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3
If the printer and PC are communicating, a blank page ejects
from the printer. Skip ahead to “PC Printing Software” to fin-
ish connecting the printer.
If a blank page doesn’t eject and you typed the file correctly, you
may want to check your AUTOEXEC.BAT file to see if LPT1 (the
parallel port) is being directed to COM1 (the serial port):
a
If the AUTOEXEC.BAT file contains the line
mode lpt1:=com1:
delete it.
b
Then type
mode lpt1:,,p↵
The P tells the PC to continue sending print jobs until the
printer accepts them.
c
Reboot the PC and try the communication test again.
See chapter 6, “Troubleshooting,” of the Operation guide and
refer to your DOS documentation for more information.
1
2
To send the PRINTEST.PS file you just created to the printer,
type:
print printest.ps↵
If you’re prompted for the name of the list device, type:
com1↵
or type the name of the PC’s serial port to which the printer is
connected (for example, com2or com3).
3
If the printer and PC are communicating, a blank page ejects
from the printer. Skip ahead to “PC Printing Software” to fin-
ish connecting the printer.
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If a blank page doesn’t eject and you typed the file correctly, you
may want to check your AUTOEXEC.BAT file in DOS to make
sure that the printer’s serial port settings match those of the PC.
a
Look for a command line like this in your AUTOEXEC.BAT
file:
mode com1: 9600,n,8,1,p
In this example, the serial port settings are 9600 for baud
rate, N (no) parity, 8 data bits, and 1 stop bit. The P stands for
infinite retry.
b
c
Check the start-up page, which prints when you turn on the
printer (unless you disabled it). This tells you the current
serial port settings for the printer.
If the serial settings (baud rate, parity, data bits, and stop bits)
shown on the start-up page match those in your
AUTOEXEC.BAT file, you need make no further changes. Go
to the section “Special PC Concerns,” later in this chapter.
If the printer’s serial port settings are different from your PC’s
settings, use the printer control panel, as described in the fol-
lowing section, “Changing Serial Port Settings,” to make them
match.
Since your printer is configured at the factory for the most typical
printing environments, the serial settings in your AUTOEXEC.BAT file
and on the start-up page may be the same. However, if they differ,
you must configure the printer to use the serial settings specified in
the AUTOEXEC.BAT file.
The following instructions explains how to use the printer control
panel to configure the printer’s serial settings:
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1
Press the printer control panel Online/Offline key.
The indicator goes out and the message window displays
IDLE
2
3
Press the Menu key to enter the top-level menu.
Press the Next key one or more times until the message win-
dow displays
OPERATOR CONTROL
ADMINISTRATION
4
5
Press the Select key to enter the Administration menu.
Press the Next key one or more times until the message win-
dow displays
ADMINISTRATION
COMMUNICATIONS
6
7
Press the Select key to enter the Communications menu.
Press the Next key one or more times until the message win-
dow displays
COMMUNICATIONS
SERIAL
8
9
Press the Select key to enter the Serial menu.
Press the Next key one or more times until the message win-
dow displays
SERIAL
BAUD RATE
10 Press the Select key to enter the Baud Rate menu.
The message window displays the currently selected baud rate:
*9600 BAUD
11 Press the Next key to cycle through the list of baud rates.
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Available baud rates are
300 BAUD
600 BAUD
4800 BAUD
9600 BAUD
1200 BAUD 19200 BAUD
2400 BAUD 38400 BAUD
12 When the baud rate you want is displayed, press the Select
key.
The message window momentarily displays
RATE
IS SELECTED
(where RATE is the baud rate you selected) and then
SERIAL
BAUD RATE
13 If you want to change other settings, use the Next key to
scroll to the setting you want to change, then repeat the pro-
cedure described in steps 6 through 8. Otherwise press the
Online/Offline key.
The message window displays
SAVE CHANGES?
NO
14 To save your change, press the Next key so that the mes-
sage window displays
SAVE CHANGES?
YES
15 Press the Select key to save the change.
The Online/Offline indicator lights, and the message window dis-
plays
IDLE
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1
2
Reboot the printer.
Compare the serial port settings listed on the start-up page
to those in your AUTOEXEC.BAT file.
3
Try the communication test again.
If a blank page ejects from the printer, the printer and the com-
puter are communicating. Continue with “PC Printing Software,”
to finish connecting the printer. If a blank page does not eject and
you typed the file correctly, see chapter 6, “Troubleshooting,” in
the Operation guide, and refer to your DOS documentation for
more information.
If you’re replacing a PostScript printer, you can probably start printing
now with the printing software already in place. Refer to your applica-
tion documentation for instructions on sending documents to the
printer.
However, if you want to be able to use all your printer’s special fea-
tures (like collation, 600x600 dpi, and gamma correction), or if you've
never printed to a PostScript printer before, we recommend you take
a few minutes to make sure you have the following printing software
installed:
PS Executive Series Utilities
A PostScript printer driver
PS Exec, included on the DOS format disks we shipped with your
printer, is a utilities program for controlling the printer from the com-
puter. For example, through PS Exec you can turn off the start-up
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page, rename the printer, download fonts, print font samples, and
manage hard disks. Many of the procedures described in this manual
involve using PS Exec. The README file on the PS Executive disk
explains how to install the program, and the on-line help explains how
to use it.
If you’re using Windows, we recommend that you install the
QMS-developed Windows driver (PSCRIPT.DRV), which is on the
disk called Windows Drivers (shipped with the printer). Instructions for
installing and activating the driver are in the README file on that
disk.
If you’re using a non-Windows application, read the printing sec-
tion of the application documentation for information on choosing a
PostScript driver. If the application does not provide a PostScript
driver, contact the application manufacturer to see if one has become
available since you bought the program. Also, PostScript drivers for
some applications are available through the QMS Corporate Bulletin
Board System and through CompuServe; see appendix A, “QMS
Customer Support,” for information.
Also, check to see if application notes (tips for printing from specific
applications) are available for your application from Q-FAX, the QMS
bulletin board, or CompuServe. Appendix A, “QMS Customer Sup-
port,” explains how to use these QMS information services.
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Screen fonts allow you to see on the screen how your document
looks before it is printed. However, you can use the printer fonts with-
out having the corresponding screen fonts.
You may be able to obtain PC screen fonts from your application
manufacturer or from the QMS electronic fax system Q-FAX, which
will fax you a request form to order the PC screen fonts. (See appen-
dix A, “QMS Customer Support,” for information.)
Now that you’ve connected your printer to a PC, continue with chap-
ter 5, “Control Panel,” to learn about the printer’s control panel keys,
indicators, and message window.
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The Ethernet port, also referred to as the QMS CrownNet network
interface, is a combination of hardware and host software that allows
your QMS 1725E printer to be connected to an Ethernet network that
supports the following:
Operating System
AppleTalk
Protocol
EtherTalk
LAN Manager/LAN Server
NetWare
NetBIOS/NetBEUI
IPX/SPX
TCP/IP
TCP/IP
Connecting to the Ethernet port consists of four steps:
Connecting to the network
Installing the software
Configuring the interface
Configuring the network
The rest of this chapter explains these steps in more detail.
The Ethernet port supports two types of connections:
Thin-wire Ethernet (10Base2, BNC connector)
Twisted-pair Ethernet (10BaseT, RJ45 connector)
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Thin-wire Ethernet connections use BNC connectors.
1
2
Turn off the printer and unplug the power
cord.
Attach one section of thin-wire Ethernet
cable to one end of the BNC “T” connec-
tor.
3
Attach another section of thin-wire Ether-
net cable or a 50 ohm terminator to the
other end of the BNC “T” connector.
4
5
6
Attach the BNC “T” connector to the BNC Ethernet port.
Plug in the printer’s power cord.
Turn on the printer.
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Twisted-pair Ethernet connections use RJ45 connectors.
1
2
Turn off the printer and unplug the
power cord.
Connect one end of the twisted-pair
Ethernet cable to the printer’s RJ45
Ethernet port.
3
Connect the other end of the cable to
the 10BaseT concentrator.
4
5
Plug in the printer’s power cord.
Turn on the printer.
CrownAdmin software is provided for DOS/Windows and Macintosh
System, CrownNet Manager software is provided for OS/2, and UNIX
host software is provided for UNIX. Use the appropriate procedure to
install the software on your host.
:
.
1
2
With the PC on, insert the CrownAdmin software for DOS
disk in the disk drive.
At the DOS C> prompt, type
x:install source destination↵
where x is the drive in which you inserted the disk, source is
the pathname of the drive/directory containing the
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installation software, and destination is the full pathname of
the directory in which the software will be installed (for
example, a:install a: c:\crownadm↵).
3
4
When the installation is complete, remove the disk from the
disk drive and store it in a safe place.
Skip to “Configuring the Interface,” later in this chapter.
1
2
3
4
5
With the Macintosh on, insert the CrownAdmin for Macin-
tosh disk in the disk drive.
If necessary, double-click the Utilities disk icon to open the
disk window.
Copy the CrownAdmin file by dragging the CrownAdmin
icon from the Utilities window to the Macintosh hard disk.
When the installation is complete, remove the disk from the
disk drive and store it in a safe place.
Skip to “Configuring the Interface,” later in this chapter.
This is a two-part procedure. Some of the utilities are installed on the
print server and others on the workstation.
1
2
At the LAN Manager/LAN Server print server, log into the net-
work as the system administrator.
Insert the CrownNet Manager for OS/2 disk in the disk drive.
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3
4
Open an OS/2 window, and at the C> prompt, change to the
drive in which you inserted the CrownNet Manager disk (for
example, a:↵).
At the drive prompt type
lsminst x: y:↵
where x is the drive in which you inserted the CrownNet
Manager disk, and y is the drive on which CrownNet
Manager will be installed (for example, lsminst a: c:↵).
lsminst x: y: /u↵
.
The installation program creates and installs the software in
a directory named y:\CROWN.
.
5
6
Remove the disk from the disk drive and store it in a safe
place.
To start the CrownNet Manager for OS/2 automatically each
time the print server is turned on, add the following com-
mands, in this order, at the end of the STARTUP.CMD file (but
before any @EXIT command):
set crownman=c:\crown
start c:\crown\crownman.exe -m
.
7
8
To start the CrownNet Manager now, open an OS/2 window
and type the following commands:
set crownman=c:\crown↵
start c:\crown\crownman.exe↵
The CrownNet Manager window appears.
To install specific ports, choose Install from the CrownNet
Manager window.
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9
In the Installation of CrownNet Ports dialog box, select the
appropriate printer port(s) and choose Install.
The selected ports are displayed in the CrownNet Manager
window.
.
Use this procedure to install the CrownAdmin software on the work-
station. CrownAdmin lets you use Remote Console; it is not neces-
sary for printing via OS/2.
1
With the workstation running, insert the disk containing the
CrownAdmin software for DOS or Windows in the disk drive.
2
Open a session under OS/2:
OS/2 version 1.x—Open a DOS Window session.
OS/2 version 2.x—Open a WIN-OS/2 session.
3
Refer to the DOS or Windows information elsewhere in this
section, “Software Installation,” for further instructions.
.
4
5
When the installation is complete, remove the disk from the
disk drive and store it in a safe place.
Skip to “Configuring the Interface,” later in this chapter.
1
Log on the UNIX system as root.
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2
Change to the directory in which you want the UNIX utilities
installed.
The utilities automatically create and are installed in a
directory named QMSoft in the current directory.
3
4
If a PC file system (PCFS) is available on the UNIX host,
mount the disk.
For information on mounting a DOS FAT-formatted disk refer
to the UNIX man page.
Transfer the HS_TAR image file to the UNIX host directory
where the file is to be expanded.
.
5
In the directory in which the image file is located, expand the
tar image file by typing
tar xvf hs_tar↵
6
7
8
Change to the newly created QMSoft directory:
cd QMSoft↵
Run the Qinstall installation utility by typing
./Qinstall↵
Follow the instructions on the screen. When the installation
is complete, the following message displays:
QMS UNIX Host Software installation complete
9
Copy the addprt and qpr utilities and their associated man-
ual pages to standard directories. For example,
cp addprt /usr/bin↵
cp qpr /usr/bin↵
cp man/addprt.1 /usr/man/man1↵
cp man/qpr.1 /usr/man/man1↵
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10 If you’re using SNMP to manage your network using SunNet
Manager, copy the appropriate files to the SunNet Manager
agents directory. See your SunNet Manager documentation
for more information.
11 Update the printer’s Internet name and address in the
/etc/hosts file.
12 Run the QMS addprt utility by typing
addprt↵
13 Follow the instructions on the screen.
14 When the installation is complete, remove the disk from the
disk drive and store it in a safe place.
15 Skip to “Configuring the Interface,” later in this chapter.
1
2
With the PC on and Windows running, insert the disk con-
taining the CrownAdmin software for Windows in the disk
drive.
From the File menu in Program Manager choose Run.
.
In the Run dialog box, type
x:setup↵
3
where x is the name of the drive in which you inserted the
Utilities disk (for example, a:setup↵) and choose OK.
4
When prompted, specify the directory in which to install the
utilities.
5
6
Follow the instructions on the screen.
When the installation is complete, remove the disk from the
disk drive and store it in a safe place.
7
Continue with the next section, “Configuring the Interface.”
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This section describes the quick configuration procedure for the
printer interface. For a complete discussion of all of the configuration
options available through the Administration/Communications/Crown-
Net menu, see chapter 2, “Interface Configuration,” of the QMS
CrownNet Interface System Administrator’s Guide.
You can make these configuration changes through any of the follow-
ing means:
Printer Control Panel—For information on using the printer con-
trol panel to change configuration menu settings, refer to chapter
4, “Printer Configuration,” of the Reference guide.
CrownAdmin (for DOS, Macintosh System, or Windows) or
CrownNet Manager for OS/2—For more information on using
this software, refer to the appropriate chapter in the system
administrator’s guide.
.
Remote Console—For information on accessing Remote Con-
sole, refer to the appropriate chapter in the system administra-
tor’s guide. For information on using Remote Console, refer to the
QMS Crown Remote Console User’s Guide.
1
If your network has more than one zone, use the Administra-
tion/Communications/Network 2/CrownNet/EtherTalk/Zone
Name/Zone Part 1 and Zone Part 2 menus to enter the name
of the zone to which the printer is attached.
.
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2
1
Skip to “Configuring the Network,” later in this chapter.
One unique printer name is broadcast to the network. Use
the Administration/Communications/Network 2/CrownNet/
Lan Manager/Printer Name menu to enter the name of the
printer.
.
2
Skip to “Configuring the Network,” later in this chapter.
If you want something other than the default settings, use the follow-
ing procedure to name the file and print servers. These names must
be unique.
QMS-xxxx-Print-
System-hardwareaddress
hardwareaddress
xxxx
1
In the Administration/Communications/Network 2/CrownNet/
NetWare/Config PServer/File Srv Name[1], File Srv Name[2],
and File Srv Name[3] menus, enter the name of the target file
server.
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2
In the Administration/Communications/Network 2/CrownNet/
NetWare/Config PServer/PServer Name[1], PServer Name[2],
and PServer Name[3] menus, enter the name of the config-
ured print server.
3
4
In the Administration/Communications/Network 2/CrownNet/
NetWare/RN Printer/Printer Slot # menu, enter the printer slot
number.
In the Administration/Communications/Network 2/CrownNet/
NetWare/RN Printer/PServer Name[1], PServer Name[2], and
PServer Name[3] menus, enter the name of the print server.
5
6
Reset the NIC by using the Administration/Communications/
Network 2/CrownNet/Common/Soft Reset menu.
Skip to “Configuring the Network,” later in this chapter.
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1
2
3
If necessary, in the Administration/Communications/Network
2/CrownNet/TCPIP/Internet Address menu, enter the
printer’s Internet address.
The factory default Internet address is 161.033.128.024.
If necessary, in the Administration/Communications/Network
2/CrownNet/TCPIP/Default Router menu enter the Internet
address of the default router.
The factory default router address is 000.000.000.000.
If necessary, in the Administration/Communications/Network
2/CrownNet/TCPIP/Subnet Mask menu enter the printer’s
subnet mask.
The default subnet mask is 000.000.000.000. This setting
provides automatic sensing of gateways. If you identify a
subnet mask, automatic sensing is disabled.
4
Continue with “Configuring the Network.”
1
With the Macintosh running, from the Apple menu, open the
Chooser.
2
3
Click the LaserWriter icon.
If your network has more than one zone, click the name of
the default zone.
The printer name is automatically displayed in the default
zone.
4
Select the name of the printer.
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5
1
Click the close box.
With the CrownNet Manager for OS/2 installed and running,
add the printer by clicking the Install entry on the action bar.
The printer appears in the list displayed on the screen (for
example, QMS_080086000001).
2
Use the appropriate section below to create a print queue
and assign it to the printer.
If you’re using OS/2 version 2.x, skip to the next section.
Add a Printer
1
With the Print Manager open, from the Setup menu choose
Printers...
2
In the Printers dialog box, choose Add...
The Add Printer (or Change Printer) dialog box appears.
3
4
In the Name field, type the printer name (only if you are add-
ing a printer).
The printer name is local to the workstation and is used to
associate queues with physical printers. It can be the same
as the name used at the printer.
In the Device box, select the printer’s pipe name.
Pipe names have the form \PIPE\QMS_name where name is
the printer’s default hardware address or the printer name
set in the “Interface Configuration” section, earlier in this
chapter.
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5
6
Select IBMNULL as the printer driver.
If appropriate, fill in the Description and Printer Timeout
Transmission Retry boxes.
7
8
Choose Add... to return to the Printers dialog box.
.
In the Printers dialog box, choose OK to return to the Print
Manager.
Add a Print Queue
1
With the Print Manager still open, from the Setup menu
choose Queues...
2
In the Queues dialog box, choose Add...
The Add Queue (or Change Queue) dialog box appears.
3
In the Name field type a name for the queue (only if adding a
queue).
This is the name available to workstations on the network. It
can be the same as the name set for the printer.
4
5
If appropriate, fill in the Description, Queue Driver, Priority,
and Scheduling boxes.
.
Select the printer name you identified in the previous section
from the list of Printers.
This name will be displayed in the box titled Select the
Printer to be Used by This Queue.
6
Choose Add... to return to the Queue dialog box.
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7
8
In the Queue dialog box choose OK to return to the Print
Manager window.
Skip to “Print Queue Sharing.”
1
2
With OS/2 running, double-click the Templates folder.
Hold down the right mouse button and drag the Printer icon
out to the Workplace Shell (or into a folder).
3
4
Type a name in the Printer Name field.
Select a printer driver from the Default Printer Driver list.
IBMNULL is recommended.
5
Select a pipe name from the Output Port list.
Pipe names have the form \PIPE\QMS_name where name is
the printer’s default hardware address or the printer name
set in the “Interface Configuration” section, earlier in this
chapter.
If a QMS pipe is not available, make sure you have installed
the CrownNet Manager for OS/2.
6
7
Choose Create to confirm the new printer definition.
Continue with the following section, “Print Queue Sharing.”
To access a print queue from other workstations or servers on the
network, the queue must be a shared resource. The following proce-
dure is only one of the ways a queue can be shared. For other meth-
ods, see your LAN Manager/LAN Server documentation.
1
If necessary, with OS/2 running, open an OS/2 window.
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2
Type
net share queue_name /print↵
where queue_name is the queue or printer object you
created above.
1
From any network workstation, log in as supervisor to the
file server you want to service the printer.
2
3
Start the NetWare PCONSOLE utility.
At the Available Options menu, select Print Server Informa-
tion and press Enter.
4
5
6
To create a new print server, press the Ins[ert] key on the
workstation keyboard.
Type the name (up to 48 characters) of the new print server,
and press Enter.
Press Esc to return to the Available Options menu.
1
2
From the Available Options menu, select Print Queue Infor-
mation and press Enter.
If you want to select an existing print queue to be serviced
by the print server, skip to step 4.
If you want to create a new print queue, press the Ins key.
3
4
Type the name of the new print queue and press Enter.
Select the queue you want the print server to service, and
press Enter.
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5
6
In the Print Queue Information menu select Queue Servers
and press Enter.
Press the Ins key to display the Queue Server Candidates
menu.
7
8
9
Select the appropriate print server name and press Enter.
Press Esc four times to display the Exit PCONSOLE menu.
Select Yes and press Enter to save your changes and exit
from PCONSOLE.
1
2
Log on the UNIX system as root.
Edit the system host table by adding the following line to the
/etc/hosts file:
internetaddress hostname
where internetaddress is the Internet address of the printer
(Administration/Communications/Network 2/CrownNet/
TCPIP/Internet Address menu) and hostname is the name of
the host.
3
If necessary, set the hardware address.
:
If you’re working on a system other than a UNIX system, set
the hardware address through the printer control panel.
If you’re working on a UNIX system, send the hardware
address to the print server by typing
arp -s hostname hardwareaddress temp↵
ping hostname↵
where hostname is the name of the host and
hardwareaddress is the hardware address of the printer (in
the form ##.##.##.## as found on the printer start-up page
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and in the Administration/Communications/Network 2/
CrownNet/Common/HW Address menu).
If you have trouble connecting and configuring your Ethernet inter-
face, check the following:
Is the printer connected to the network?
Is the printer plugged in, turned on, and correctly configured?
Do the printer start-up and status pages list the interface? Is the
configuration information correct?
Is the interface enabled?
Is the appropriate protocol (or protocols) enabled?
Are all printer and protocol addresses configured correctly?
In addition to this chapter, the following documentation contains infor-
mation you may need when using the Ethernet interface:
QMS CrownNet Interface System Administrator’s Guide—Pro-
vides detailed configuration and utility information.
QMS Crown Remote Console User’s Guide—Explains how to
use Remote Console to control printing from a workstation any-
where on the network.
Your network documentation—Contains information on printing.
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The control panel, located on the front of the printer, allows you to
direct the printer’s operation. In addition, it displays the current status
of the printer, including any condition that needs your attention.
The control panel consists of the following parts:
Sixteen indicators provide printer status information and identify
the current media source.
A message window displays status and configuration information.
Nine keys allow you to control the printer.
Message Window
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Indicators on the control panel display printer status information, cur-
rent media source, and paper jam locations.
Flashes when the printer is warming up. It remains on
when the printer is ready to receive a print job and while it
is processing or printing a job (unless an error is
encountered).
Lights when the printer requires operator intervention.
This indicator is usually accompanied by a status
message in the message window.
Lights when the printer is receiving data from one or more
of the simultaneous interfaces.
Lights when printer’s hard disk is being accessed.
Lights when the printer is on line and ready to accept and
process new print jobs. Press it once to take the printer off
line (the indicator is not lighted) and make the printer
ready for configuration.
Lights when the print resolution is set to 600 dots per inch.
Lights when the duplex option is installed and duplex
printing is chosen.
Lights when manual feed is chosen as the inputbin.
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This light will flash to indicate the printer is terminating the
current print job.
The control panel message window provides status and configuration
information. Status messages are listed in chapter 6, “Troubleshoot-
ing,” of the Operation guide.
Status messages and configuration menus can be displayed in the
message window in English, French, German, or Spanish. If you
need to change the message window language, use the Keypad Lan-
guage option in the Administration/Miscellaneous menu.
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If you’re not familiar with using the configuration menu, refer to chap-
ter 4, “Printer Configuration,” of the Reference guide for complete
information.
Menu
Administration/Miscellaneous/Keypad Language
English, French, German, Spanish
English
Choices
Default
Notes
The printer must be restarted for changes to the Keypad
Language menu to take effect. You can either let the printer
restart automatically after you save the change and exit from
the configuration menu, or you can wait for the change to take
effect the next time you manually turn on the printer.
Press the Online/Offline key once to take the printer off
line (the indicator goes out). You must take the printer off
line before using all other keys except the Cancel key.
When the printer goes off line, the communication ports
are closed, so no new data is accepted. The printer
continues printing until it has finished all jobs in process.
Although jobs continue to compile and print using the data
already received, a job may be interrupted, causing it to
wait for more incoming data before printing resumes.
When the printer is off line, press the Online/Offline key
once to place it back on line and ready to accept new print
jobs (the indicator goes back on). If a remote console has
the printer off line, pressing the Online/Offline key will not
take effect until the console puts the printer back on line.
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Press the Cancel key to cancel all print jobs currently
printing, interpreting, or spooling; or to send an end-of-job
indicator to print jobs waiting for incoming data. The
printer then resumes printing other print jobs in the queue.
If you press the Cancel key by mistake, or if you decide
not to cancel a print job after pressing this key, press the
Menu key to “cancel” the Cancel key’s function.
Press the 600 DPI key to choose between printing at 300
dots per inch or 600 dots per inch. The indicator is on
when the resolution is set to 600 dots per inch.
Press the Duplex key to choose duplex printing. The
indicator is on when the printer is set for duplex printing.
Press the Tray Select key to choose the cassette (input
bin) from which the printer should draw media.
Press the Next key to advance through the list of
selections or options for the current menu. When
changing character information, use this key to advance to
the next choice for the current input character.
Press the Previous key to return to the previous selection
or option for the current menu. When changing character
information, use this key to return to the previous choice
for the current input character.
Press the Menu key to access the configuration menu
after the printer goes off line. When you’re changing
printer configuration, press this key to cancel a change
(before pressing the Select key), to return to a previous
menu, or to return to a previous character when entering
character information.
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Press the Select key to access a menu or to choose a
displayed menu option.
Now, you’re ready to print. For more information on the day-to-day
operation of your printer, refer to the Operation guide. For more tech-
nical information, refer to the Reference guide.
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Several sources of help and information are available, depending on
the type of help you need:
Your local vendor (the one from whom you bought the printer) may be
best equipped to help you. Your vendor has specially trained service
technicians available to answer questions, and the equipment to ana-
lyze your printer problems.
Often, “printing” problems have more to do with the application being
used than with the printer. In this case, the application manufacturer
is the best source of help.
Q-FAX, a QMS information retrieval service, provides application
notes, technical support notes on common printing problems, and
information about printer specifications, options, accessories, con-
sumables, and prices.
In the United States and Canada, call (800) 633-7213 to reach Q-
FAX. In all other countries, call (334) 633-3850. Have your fax num-
ber handy when you call (or place the call from your fax machine's
handset).
You can choose to have either a directory (a list of currently available
documents on a particular topic) or a specific document sent to you.
The first time you call, request the directory (press 2 on your phone or
fax keypad when prompted). Then call back to request specific docu-
ments. You can order up to three documents per call.
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The QMS Corporate Bulletin Board System (BBS) contains technical
support notes, application notes, drivers, patches, and utilities. Tech-
nical questions not requiring an immediate response can be left on
electronic mail for the Sysop (System Operator).
The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600,
and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM,
YMODEM, and ZMODEM capabilities. Contact QMS Customer Tech-
nical Assurance for more information about the bulletin board.
Through CompuServe, you can ask general (non-technical) ques-
tions, share information with other users, and access printing informa-
tion and programs. When you use CompuServe, type the following
command:
go qmsprinttakes you to the forum where QMS is located.
The QMS library section contains application notes, printer drivers,
utilities, technical information, and announcement files.
The QMS server provides access to technical reports, new product
announcements, a trade show schedule, and other general informa-
tion about QMS.
You can access the QMS server via any one of the many web viewers
available to Internet users. If you don’t have access to a web viewer,
we recommend the NCSA Mosaic web viewer (Mosaic is at
ftp.ncsa.uiuc.edu). The QMS home page is at http://www.qms.com/.
The QMS ftp resource is ftp.qms.com.
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QMS Customer Technical Assurance is available M-F, 7:00 am-6:00
pm, Central Standard Time, at (334) 633-4500 (US). You can also fax
questions to CTA at (334) 633-3716 (US). Please indicate whether
you would like a fax or a phone call.
If you call for assistance, have the following information ready so our
technicians can help you more quickly:
Your phone number, fax number, and shipping address
A description of the problem
The printer model and serial number
The type of host computer you are using
The type and version of operating system you are using
The interface you are using, and, if serial, the protocol
The application and version you are using
The emulation you are using
Your printer firmware version (listed on the status and start-up
pages)
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The following numbers are valid in the US. To contact QMS in other
countries, see the list of world-wide offices inthe following section.
(800) 762-8894
Call for service information and
maintenance pricing for repair of all
QMS printers and printers of
various other manufacturers.
(800) 858-1597
(334) 633-4300
On-Site Service and Depot Repair
Information 7:00 am -7:00 pm,
Central Standard Time
Spare Parts Ordering and
Information 8:00 am - 5:00 pm
Central Standard Time
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United States/
Latin America
QMS, Inc.
One Magnum Pass
Mobile, AL 36618
(334) 633-4300
Product Information: (800) 523-2696
OEM Information: (800) 631-2692
Consumables: (800) 777-7782
Fax: (334) 633-4866
E-mail: [email protected]
Latin America Fax: (334) 639-3347
Asia-Pacific
Canada
QMS Asia-Pacific
Auckland 64 (9) 630 7912
Melbourne 61 (3) 899 5777
Sydney 61 (2) 901 3235
Tokyo (81) (3) 3437 4030
QMS Canada, Inc.
9630 Rte. Trans-Canadienne
Saint-Laurent, Québec H4S 1V9
Telephones: (514) 333-5940, (800) 361-3392
Fax: (514) 333-5949
National Service: (800) 268-4969
National Service Fax: (905) 673-7676
Offices in Ottawa, Québec City, Toronto, and Vancouver
Europe, Middle Düsseldorf (49) 211/596 1333
East, Africa
London (44) 1 784 442255
Maarssen (31) 3465 51 333
Paris (33) (1) 4107 9393
Stockholm (46) (8) 725 5680
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Press
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Press
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Index
10Base2 4-2
10BaseT 4-2
600 DPI key 5-6
Cables
PC interface 3-2
Cancel key 5-6
CCITT 1-8
Communication
About the printer 1-2
Application
Notes, QMS 3-11
Applications
Testing, parallel port 3-5
Communication, testing
Serial port 3-6
Compile-Ahead Technology 1-9
Compressed Data Formats 1-11
CompuServe A-3
PC 3-11
Automatic Jam Recovery 1-11
Configuration
Ethernet network 4-13
Ethernet port 4-10
Menu diagrams B-2,3,4
Connection 3-3
BNC connection 4-2
Bulletin board
QMS 3-11
Bulletin board, QMS A-3
Ethernet port 4-2
Parallel port 3-3
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Context Switching 1-11
Control panel
CrownAdmin, Macintosh 4-5
RJ45 connector 4-2
Indicators 5-3
LEDs 5-3
Software installation 4-4
Troubleshooting 4-19
Message window 5-4
CrownAdmin software
Installation, DOS 4-4
Installation, Macintosh 4-5
Installation, Windows 4-9
CrownNet Manager software
Installation, OS/2 4-5
Customer support, QMS A-2
EtherTalk
Configuration, Ethernet port 4-10
Configuration, network 4-13
Hard Disk Expandability 1-14
HP PCL 5 Emulation 1-8
HP ProCollection 1-13
HP-GL Emulation 1-8
Documentation 1-2, 1-3
Optional 1-4
DOS
CrownAdmin software 4-4
DOS commands
mode 3-7
Indicators, control panel 5-3
Internet A-3
Driver
PC 3-10
Kanji 1-13
See also Printer driver
Windows 3-11
Duplex key 5-6
LAN Manager/LAN Server
Configuration, Ethernet port 4-11
Configuration, network 4-14
LAN Server
See LAN Manager/LAN Server
LaserJet 4Si 1-13
LEDs 5-3
Lineprinter Emulation 1-8
Location requirements 2-2
Emulation Sensing Processor (ESP)
Technology 1-10
Emulations 1-14
Ethernet
10Base2 4-2
10BaseT 4-2
Thin-wire Ethernet 4-2
Twisted-pair Ethernet 4-2
Ethernet port
Macintosh
CrownAdmin software 4-5
Menu key 5-6
Message window 5-4
mode command (DOS) 3-7
BNC connector 4-2
Configuration 4-10
Configuration, network 4-13
Connection 4-2
CrownAdmin software, DOS 4-4
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NetWare
QMS
Bulletin board 3-11
Q-FAX 3-11, A-2
Registration, printer 2-4
QMS Crown Technology 1-9
Configuration, Ethernet port 4-11
Configuration, network 4-17
Network Interfaces 1-14
Next key 5-6
Novell NetWare
See NetWare
Registration, printer 2-4
Remote Console 1-12
Online/Offline key 5-5
Optional fonts 1-13
Options, printer 1-13
OS/2
Resident Fonts and Symbol Sets 1-9
RJ45 connector 4-2
CrownNet Manager installation 4-5
Screen fonts
PC 3-12
Security Card 1-14
Select key 5-7
Serial Cable 3-3
Serial port 3-6
Parameters, changing 3-7
Testing communication 3-6
Service
Parallel Cable 3-2
Parallel port 3-3
Testing communication 3-5
PC
Applications 3-11
Driver 3-10
PS Executive Series Utilities 3-10
Screen fonts 3-12
Software 3-11
QMS, World-wide A-6
United States A-4
Shipment
Testing parallel port 3-5
PCMCIA Card Slot 1-12
PostScript Level 2 Emulation and
Level 1 1-9
Contents 2-4
showpage operator (PostScript) 3-5
Simultaneous Interface Operation
(SIO) 1-10
PostScript operators
showpage 3-5
Software
PC 3-11
Power requirements 2-3
Previous key 5-6
Software Loadable System (SLS) 1-12
Start-up page
Printer driver
Disabling 2-14
PostScript emulation 3-11
Windows 3-11
Printer Features 1-7
Printer Options 1-13
PS Executive Series Utilities 3-10
Enabling 2-14
Information 2-13
Printing 2-13
Support
CompuServe A-3
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Customer A-2
Internet A-3
QMS bulletin board A-3
QMS, World-wide A-6
Technical A-4
United States A-4
TCP/IP
Configuration, Ethernet port 4-13
Configuration, network 4-18
Test file, creating 3-5
Testing communication 3-6
Testing, PC
Parallel port 3-5
Thin-wire Ethernet 4-2
Tray Select key 5-6
Troubleshooting
Ethernet port 4-19
Twisted-pair Ethernet 4-2
Typographic Conventions 1-7
UNIX
Utilities, installation 4-7
Upgradable RAM (Random Access
Memory) 1-13
Windows
CrownAdmin software 4-9
Windows driver 3-11
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