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IBM Network Printer 12
IBM
User’s Guide
S544-5370-03
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IBM Network Printer 12
IBM
User’s Guide
S544-5370-03
Download from Www.Somanuals.com. All Manuals Search And Download.
Note!
Before using this information and the product it supports, be sure to read the general information under “Notices”
on page xi.
Fourth Edition (January 1997)
This version obsoletes S544-5370-02.
The following paragraph does not apply to any other country where such provisions are inconsistent with local law.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
Changes are made periodically to this publication.
Requests for IBM publications should be made to your IBM representative or to the IBM branch office serving your
locality. If you request publications from the address given below, your order will be delayed, because publications are
not stocked there.
A Reader’s Comment Form is provided at the back of this publication. You may also send comments by fax to
1-800-524-1519, by e-mail to [email protected], or by regular mail to:
Department H7FE Building 003G
IBM Printing Systems Company
Information Development
PO Box 1900
Boulder CO USA 80301-9191
IBM may use or distribute whatever information you supply in any way it believes appropriate without incurring any
obligation to you.
Copyright International Business Machines Corporation 1996, 1997. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is
subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
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Contents
Statement of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Production Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
The IBM Warranty
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
viii
viii
Extent of Warranty
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Limitation of Warranty
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Energy Star . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Communications Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Federal Communication Notices Commission (FCC) Statement . . . . . . . . . xii
European Union (EU) Electromagnetic Conformity Statement . . . . . . . . . xiii
German Conformity Statement
Industry Canada Compliance Statement
. . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . .
xiii
xiii
The United Kingdom Telecommunications Act 1984 . . . . . . . . . . . . . . xiii
Japanese VCCI Class 2 ITE Statement . . . . . . . . . . . . . . . . . . . . . xiv
Safety Notices
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
About This Book
Conventions Used
Related Publications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Chapter 1. About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . .
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
1
1
2
3
3
3
4
5
5
5
6
Printer Drivers
Technical Support
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Network Printer Manager Utility . . . . . . . . . . . . . . . . . . . . . . . .
Obtaining Network Printer Manager Utility
. . . . . . . . . . . . . . . . . . . .
Using Network Printer Resource Utility . . . . . . . . . . . . . . . . . . . . . . . .
Obtaining Network Printer Resource Utility . . . . . . . . . . . . . . . . . . . .
Obtaining Adobe Acrobat Portable Data Files . . . . . . . . . . . . . . . . . . . .
Chapter 2. Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . .
7
8
9
10
12
13
Understanding the Operator Panel Indicator Lights
Common Messages
Using the Operator Panel Keys
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing the Printer Configuration Page . . . . . . . . . . . . . . . . . . . . .
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iii
Other Operator Panel Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making Duplex or Simplex Printing the Printer Default . . . . . . . . . . . . .
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing a Stored Page (PCL5e Jobs Only) . . . . . . . . . . . . . . . . . . .
16
16
16
16
17
17
17
18
18
Printing a List of PCL5e Fonts
Printing a List of PostScript Fonts . . . . . . . . . . . . . . . . . . . . . . . .
Printing a List of IPDS Resident Fonts . . . . . . . . . . . . . . . . . . . . .
Adjusting Print Density (Printing Darker or Lighter) . . . . . . . . . . . . . . .
Changing the Language Shown on the Display Panel . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3. Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting Paper and Other Printable Material . . . . . . . . . . . . . . . . . . .
Loading Paper into the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Letterhead and Prepunched Paper . . . . . . . . . . . . . . . . . .
Loading Paper into the 250-Sheet Paper Tray (Tray 1) . . . . . . . . . . . .
Loading Paper into the 80-Sheet Auxiliary Tray . . . . . . . . . . . . . . . .
Loading Envelopes into the 80-Sheet Auxiliary Tray . . . . . . . . . . . . . .
19
20
22
22
23
28
32
35
38
42
46
46
46
47
47
48
48
Loading Postcards into the 80-Sheet Auxiliary Tray
Loading Paper into the 500-Sheet Paper Tray (Tray 2)
. . . . . . . . . . . . . .
. . . . . . . . . . . .
Loading Envelopes into the Envelope Tray . . . . . . . . . . . . . . . . . . .
Using the Paper Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting The Default Input Tray
Selecting The Default Output Bin . . . . . . . . . . . . . . . . . . . . . . . .
Defining the Auxiliary Tray Paper Size . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
Defining the Envelope Tray Envelope Size . . . . . . . . . . . . . . . . . . .
Turning Tray Switching On or Off . . . . . . . . . . . . . . . . . . . . . . . .
Making Duplex or Simplex Printing the Printer Default . . . . . . . . . . . . .
Chapter 4. Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . .
49
Chapter 5. Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . . .
53
55
57
60
61
62
63
65
68
69
71
73
76
78
80
82
84
89
Test Menu
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration (Config) Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Configuration (Memconfig) Menu . . . . . . . . . . . . . . . . . . . . .
Parallel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PCL Menu
PS Menu
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Token Ring Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet Menu
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Coax SCS Menu
Twinax SCS Menu
Coax Setup Menu
Twinax Setup Menu
Coax DSC/DSE Menu
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IPDS Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Machine Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Language Menu
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
90
Chapter 6. Maintaining the Printer
Replacing Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Usage Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Toner Cartridge
Cleaning the Printer
Cleaning the ROS Mirror
91
91
91
92
96
96
. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 7. Installing Printer Options . . . . . . . . . . . . . . . . . . . . . .
Handling Static Sensitive Devices . . . . . . . . . . . . . . . . . . . . . . . . .
The SIMM and Hard Drive Options . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a SIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
97
97
98
99
Installing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
The Network Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Installing a Network Interface Card . . . . . . . . . . . . . . . . . . . . . . . 111
The Duplex Unit Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Installing the Duplex Unit
Removing the Duplex Unit
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
. . . . . . . . . . . . . . . . . . . . . . . . . . . 121
The 500-Sheet Paper Tray Option (Tray 2)
Preparing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Placing the Printer on the Paper Tray Support Unit . . . . . . . . . . . . . . 127
. . . . . . . . . . . . . . . . . . . . 125
Placing the Printer with Duplex Unit on the Paper Tray Support Unit
Removing the 500-Sheet Paper Tray Support Unit (No Duplex Unit)
Removing the 500-Sheet Paper Tray Support Unit (Duplex Unit)
. . . . . 130
. . . . . 134
. . . . . . . 136
The Face-Up Output Bin Option . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Installing the Face-Up Output Bin . . . . . . . . . . . . . . . . . . . . . . . . 139
Removing the Face-Up Output Bin . . . . . . . . . . . . . . . . . . . . . . . 140
The Envelope Tray Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Installing the Envelope Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Removing the Envelope Tray . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Chapter 8. Connecting the Parallel and Serial Cables . . . . . . . . . . . . . 145
Connecting the Parallel Cable
. . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Connecting the Serial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Chapter 9. Configuring Printer Network Addresses . . . . . . . . . . . . . . 149
Setting IP, Subnet Mask, and Gateway Addresses
. . . . . . . . . . . . . . . . 150
Setting the Locally Administered MAC Address (LAA) . . . . . . . . . . . . . . . 151
Appendix A. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Appendix B. Printer Messages
. . . . . . . . . . . . . . . . . . . . . . . . . 161
Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Appendix C. Specifications and Repackaging . . . . . . . . . . . . . . . . . 171
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Contents
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Cartridge Specifications
Repackaging the Printer
Repair Inventory Worksheet
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Customer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Inventory Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Appendix D. Print Quality Problems
. . . . . . . . . . . . . . . . . . . . . . 179
Print Is Too Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Toner Spots on the Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Repetitive Marks on the Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Random Deletions or Light Areas on the Print . . . . . . . . . . . . . . . . . . . 180
Vertical Marks on the Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Vertical Bands of Deletions or Light Areas on the Print . . . . . . . . . . . . . . 181
Entire Print is Black . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Entire Print Is Blank
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
White Spots Within Black Image Area . . . . . . . . . . . . . . . . . . . . . . . 183
Printed Image Rubs Off or Smears . . . . . . . . . . . . . . . . . . . . . . . . . 183
The Print Is Damaged
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
The Printed Image Is Blurred . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
vi User’s Guide
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Statement of Limited Warranty
The warranties provided by IBM* in this Statement of Limited Warranty apply only to
Machines you originally purchase for your use, and not for resale, from IBM or an IBM
authorized re-seller. The term “Machine” means an IBM machine, its features,
conversions, upgrades, elements, or accessories, or any combination of them.
Machines are subject to these terms only if purchased in the United States or Puerto
Rico, or Canada, and located in the country of purchase. If you have any questions,
contact IBM or your re-seller.
Machine: Network Printer 12
Warranty Period*: 12 months
* Contact your place of purchase for warranty service information.
Production Status
Each Machine is manufactured from new parts, or new and serviceable used parts
(which perform like new parts). In some cases, the Machine may not be new and may
have been previously installed. Regardless of the Machine's production status, IBM's
warranty terms apply.
The IBM Warranty
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM's Official Published Specifications. IBM calculates the
expiration of the warranty period from the Machine's Date of Installation. The date on
your receipt is the Date of Installation, unless IBM or your re-seller informs you
otherwise.
During the warranty period, IBM or your re-seller will provide warranty service under the
type of service designated for the Machine and will manage and install engineering
changes that apply to the Machine. IBM or your re-seller will specify the type of
service.
For a feature, conversion, or upgrade, IBM or your re-seller may require that the
Machine on which it is installed be 1) the designated, serial-numbered Machine and 2)
at an engineering-change level compatible with the feature, conversion, or upgrade.
Some of these transactions (called “Net-Priced” transactions) may include additional
parts and associated replacement parts that are provided on an exchange basis. All
removed parts become the property of IBM and must be returned to IBM.
Replacement parts assume the remaining warranty of the parts they replace.
If a Machine does not function as warranted during the warranty period, IBM or your
re-seller will repair or replace it without charge. If IBM or your re-seller is unable to do
so, you may return it to your place of purchase and your money will be refunded.
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vii
If you transfer a Machine to another user, warranty service is available to that user for
the remainder of the warranty period. You should give your proof of purchase and this
Statement to that user.
Warranty Service
To obtain warranty service for the Machine, you should contact your re-seller or call
IBM. In the United States or Canada, call your point of purchase or IBM customer
technical support at 1-800-358-6661 from 8:00 a.m. to 8:00 p.m, Eastern Standard
Time. You may be required to present proof of purchase.
Depending on the Machine, the service may be 1) mail-in repair at IBM's Depot location
(called Depot Mail-in Repair), 2) a “Repair” service at your location (called “On-site”), 3)
a “Repair” service at one of IBM's or a re-seller's service locations (called “Carry-in”), or
4) “Exchange” service, either On-site or Carry-in.
When a type of service involves the exchange of a Machine or part, the item IBM or
your re-seller replaces becomes its property and the replacement becomes yours. The
replacement may not be new, but will be in good working order.
It is your responsibility to:
1. Obtain authorization from the owner (for example, your lessor) to have IBM or your
re-seller service a Machine that you do not own;
2. Where applicable, before service is provided:
a. Follow the problem determination, problem analysis, and service request
procedures that IBM or your re-seller provide,
b. Secure all programs, data, and funds contained in a Machine,
c. Inform IBM or your re-seller of changes in a Machine's location, and
d. For a Machine with exchange service, remove all features, parts, options,
alterations, and attachments not under warranty service. Also, the Machine
must be free of any legal obligations or restrictions that prevent its exchange;
and
3. If the machine is not shipped in an IBM box, be responsible for loss of, or damage
to, a Machine in transit when you are responsible for the transportation charges.
4. Be responsible for any damage resulting from improper packing of a Machine sent
to IBM for “Depot Mail-in Repair” or “Exchange.”
Extent of Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Misuse, accident, modification, unsuitable physical or operating environment, improper
maintenance by you, or failure caused by a product for which IBM is not responsible
may void the warranties.
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THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HOWEVER,
SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF
THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE
LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY
AFTER THAT PERIOD.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
Limitation of Warranty
Circumstances may arise where, because of a default on IBM's part (including
fundamental breach) or other liability (including negligence and misrepresentation), you
are entitled to recover damages from IBM. In each such instance, regardless of the
basis on which you are entitled to claim damages, IBM is liable only for:
1. Bodily injury (including death), and damage to real property and tangible personal
property; and
2. The amount of any other actual loss or damage, up to the greater of $100,000 or
the charge for the Machine that is the subject of the claim.
Under no circumstances is IBM liable for any of the following:
1. Third-party claims against you for losses or damages (other than those under the
first item listed above);
2. Loss of, or damage to, your records or data; or
3. Economic consequential damages (including lost profits or savings) or incidental
damages, even if IBM is informed of their possibility.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which
vary from jurisdiction to jurisdiction.
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Notices
References in this publication to IBM products, programs or services do not imply that
IBM intends to make these available in all countries in which IBM operates. Any
reference to an IBM licensed product, program, or service is not intended to state or
imply that only IBM's product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any of IBM's intellectual
property rights may be used instead of the IBM product. Evaluation and verification of
operation in conjunction with other products, except those expressly designated by IBM,
is the user's responsibility.
Any performance data contained in this document was obtained in a controlled
environment based on the use of specific data. The results that may be obtained in
other operating environments may vary significantly. Users of this document should
verify the applicable data in their specific environment. Therefore, such data does not
constitute a performance guarantee or warranty.
IBM may have patents or pending patent applications covering subject matter in this
document. The furnishing of this document does not give you any license to these
patents. You can send license inquiries, in writing, to the IBM Corporation, IBM
Director of Licensing, 506 Columbus Ave., Thornwood, N.Y. 105894 U.S.A.
Trademarks
The following terms are trademarks of the IBM Corporation in the United States or other
countries or both:
AIX
OS/400
Application System/400
AS/400
IBM
Personal System/2
Print Services Facility
PS/2
Intelligent Printer Data Stream
PSF
IPDS
WIN-OS/2
OS/2
The following terms are trademarks or registered trademarks of other companies:
Acrobat
Adobe Systems, Inc.
Apple Corporation
Adobe Systems, Inc.
Hewlett Packard Co.
DPTek
Macintosh
PostScript
PCL5e
TonerMiser
Windows
Microsoft Corp.
Copyright IBM Corp. 1996, 1997
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Energy Star
The Environmental Protection Agency (EPA) ENERGY STAR Computers program is a
partnership effort with manufacturers of data processing equipment to promote the
introduction of energy-efficient personal computers, monitors, printers, fax machines,
and copiers to help reduce air pollution and global warming caused by electricity
generation.
IBM Printing Systems Company participates in this program by introducing printers that
reduce power consumption when they are not being used. As an Energy Star Partner,
IBM Printing Systems Company, has determined that this product meets the Energy
Star guidelines for energy efficiency.
Communications Statements
Federal Communication Notices Commission (FCC) Statement
IBM 4312-001
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Ÿ
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Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Ÿ
Consult an IBM authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors (IEEE 1284 compliant) must be
used in order to meet FCC emission limits. Proper cables and connectors are available
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from IBM authorized dealers. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Responsible Party:
International Business Machines, Corp.
Old Orchard Road
Armonk, NY 10504
Tele: 1-800-772-2227
European Union (EU) Electromagnetic Conformity Statement
This product is in conformity with the protection requirements of EU Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy
the protection requirements resulting from a non-recommended modification of the
product, including the fitting of non-IBM option cards.
EU Conformity Statement: This product has been tested and found to comply with the
limits for Class B Information Technology Equipment according to CISPR 22/European
standard EN 55022. The limits for Class B equipment were derived for typical
environments to provide reasonable protection against interference with licensed
communication devices.
German Conformity Statement
Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse B.
Industry Canada Compliance Statement
This Class B digital apparatus meets the requirements of the Canadian
Interference-causing equipment regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur
le matériel brouiller du Canada.
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval No. NS/G/1234/J/100003 for the indirect
connections to the public telecommunications systems in the United Kingdom.
Notices xiii
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Japanese VCCI Class 2 ITE Statement
Safety Notices
There are three levels of safety notices:
DANGER calls attention to a situation that is potentially or extremely hazardous to
people.
CAUTION calls attention to a situation that is potentially hazardous to people.
Attention calls attention to the possibility of damage to a program, device, system, or
data. Attention notices are located throughout this publication, but are not listed here.
Safety Precautions
Electrical Safety
This printer is inspected and listed by recognized national testing laboratories, such as
Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards
Association (CSA) in Canada. Listing of a product by a national testing laboratory
indicates that the product is designed and manufactured in accordance with national
requirements intended to minimize safety hazards. IBM equipment meets a very high
standard of safety in design and manufacture. Remember, however, that this product
operates under conditions of high electrical potentials and heat generation, both of
which are functionally necessary.
Because the paper and toner used in the printer can burn, you should take normal
precautions to prevent fire. These precautions include common-sense measures, such
as keeping potentially combustible materials (for example, curtains and chemicals)
away from the printer, providing adequate ventilation and cooling, limiting unattended
operation, and having trained personnel available and assigned to the printer.
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Laser Safety
This printer complies with the performance standards set by the U.S. Food and Drug
Administration for a Class 1 Laser Product. This means that the printer belongs to a
class of laser products that does not produce hazardous laser radiation in a customer
accessible area. This classification was accomplished by providing the necessary
protective housing and scanning safeguards to ensure that laser radiation is
inaccessible or within Class 1 limits.
There are various tool-operated machine covers that should be moved, removed, or
replaced only by trained service personnel. There are no operator controls or
adjustments associated with the laser.
No operator maintenance is required to keep the product in compliance as a Class 1
Laser Product. No adjustments that affect laser operation or power are accessible to
the operator.
This printer is a Class 1 Laser Product that contains an enclosed Class 3B laser.
Notices xv
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About This Book
This book is designed to help you use the Network Printer 12. It describes how to:
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Use the operator panel to navigate menus and control the printer
Load and select paper and other print materials
Clear paper jams
Change printer supplies
Install printer options
Troubleshoot printer problems
Interpret messages displayed on the operator panel
Conventions Used
Names of keys on the operator panel are shown in bold typeface. For example:
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Press the Continue/Enter key.
Press Page Eject.
Related Publications
The following books contain information that relates to the Network Printer 12:
Ÿ
IBM Network Printer 12: Quick Setup, G544-5371, describes how to set up the
Network Printer 12
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IBM Network Printers: Ethernet and Token Ring Configuration Guide, G544-5240,
describes how to configure the Ethernet and token-ring network interface cards
(this book is included with the cards)
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IBM Network Printers: Twinax/Coax Configuration Guide, G544-5241, describes
how to configure the twinax and coax network interface cards (this book is included
with the cards)
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IBM Network Printer 12: Safety Instructions, G544-5372, contains safety notices in
several languages
IBM Network Printers: PCL5e and PostScript Level 2 Technical Reference,
S544-5344, contains technical reference information about Network Printer 12
PostScript and PCL5e support
Ÿ
IBM Network Printers: IPDS and SCS Technical Reference, S544-5312, contains
technical reference information about Network Printer 12 IPDS and SCS support
Copyright IBM Corp. 1996, 1997
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xvii
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Chapter 1. About Your Printer
The Network Printer 12 is a multifunctional, 12 page-per-minute laser printer. You can
attach it directly to your workstation and, using optional network interface cards, you
can attach it to networks and other computing environments. You can also add
optional features, such as an envelope tray, duplex unit, and a 500-sheet paper tray.
The following illustration shows the Network Printer 12 with an optional 500-sheet input
tray and duplex unit:
Standard Features
Standard features of the printer include:
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Printing speed of up to 12 pages per minute
Resolution of 600 dots per inch (dpi)
PCL5e support
4MB of memory
Parallel interface (IEEE 1284)
Serial interface (RS-232/422)
250-sheet paper tray
80-sheet auxiliary tray
250-sheet paper output bin
Printer drivers
Optional Features
Optional features include the following:
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Paper Drawer with 500-sheet Tray
Duplex Unit
Envelope Tray
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1
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Face-Up Output Bin for paper and other print media
4MB, 8MB, 16MB, and 32MB Memory SIMMs
Adobe PostScript Level 2 SIMM
IBM IPDS SIMM
Flash Memory SIMM (2MB, 4MB)
810MB Hard Drive
Attachment cards:
–
–
–
–
IBM Network Card for Ethernet (10Base2 or 10BaseT)
IBM Network Card for Token Ring
IBM Twinax SCS Interface
IBM Coax SCS/DSC/DSE Interface
Note: For information about installing optional features, see Chapter 7, “Installing
Printer Options” on page 97. For information about printer memory and memory
requirements, see “Memory Requirements” on page 3.
Printer Drivers
Before you can print from your PC or workstation to your printer, you need to install the
right printer driver on your system. The Network Printer 12 includes diskettes which
contain PCL5e printer drivers for the following systems:
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Windows 3.1, Windows 3.11, Windows for Workgroups 3.11, Win-OS/2
Windows 95
Windows NT 3.51, Windows NT 4.0
OS/2 2.11, OS/2 Warp
AIX 3.2.5, AIX 4.1
Notes:
1. For your printer driver to work effectively, you must indicate to your printer driver
what features are installed on your printer, for example, what trays are installed,
and how much memory is installed. Therefore, after you install a driver, make sure
you update it to indicate the features installed on your printer. Also, if you install
(or remove) a feature at a later date, make sure you update your printer driver.
2. Each operating system has unique driver installation procedures. For specific
installation instructions, see the driver installation documentation for your operating
system and the Readme file on the diskette that includes the driver of your choice.
3. Your printer may include additional drivers not included in this list.
4. PostScript drivers are shipped with the optional PostScript feature.
5. Updated printer drivers are also available as follows:
a. Access the IBM Printing Systems Home Page at:
http://www.can.ibm.com/ibmprinters
b. Select Printer Drivers/Product Updates.
c. Use the menu selections to find the printer driver you want.
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Technical Support
If you run into a problem, see Appendix A, “Troubleshooting” on page 153. If you still
cannot solve the problem, IBM customer technical support is available at no additional
charge during the warranty period. In the U.S.A. and Canada, call 1-800-358-6661.
Ordering Supplies
Printing supplies can be ordered through your IBM authorized printer or printer supplies
reseller. If you have no reseller, you can call 1-888-IBM-PRINT (1-888-426-7746) in
the U.S. or Canada to ask for an authorized dealer or to order from IBM Printer
Supplies.
In other countries, contact your point of purchase for information about where to order
supplies.
In Europe, you can call IBM Supplies Fulfillment Operations at 31-43-350 2756 or at the
following numbers:
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Denmark: 80015534
Finland: 08001-13110
France: 05-905871
Germany: 0130 818005
Italy: 1-678 78349
Norway: 800-11389
Sweden: 020-794270
United Kingdom: 0800-968679
Memory Requirements
Table 1 on page 4 shows the minimum memory requirements for Network Printer 12
based on various functional requirements.
Notes:
1. The PAGEPROT menu item is available on the PCL Menu, the PostScript (PS)
Menu, and the IPDS Menu. It determines whether or not the printer uses
compression when it prints complex pages.
Ÿ
PAGEPROT=AUTO—the printer uses compression when it runs into memory
constraints. This can reduce print speed.
Ÿ
PAGEPROT=ON—the printer does not use compression and therefore
requires more memory.
2. Context Saving allows the printer to remember information about the current data
stream when it switches back and forth from one job type (PostScript or PCL5e) to
another. (Network Printer 12 always does context saving for IPDS.) For PCL5e,
this includes information about downloaded permanent fonts, macros, and
user-defined patterns. For PostScript, this includes all of the information found in
the PostScript VM allocation.
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3
The Memory Configuration (MEMCONFIG) Menu provides two menu items, PCL
SAVE and PS SAVE, which allow you to set context saving on or off for each data
stream. These menu items are displayed only if there is enough memory in the
printer to permit context saving. The PS SAVE menu item is displayed only if the
PostScript SIMM is installed.
Table 1. Memory Requirements
Requirement
Simplex
Duplex
Base configuration only
4MB
PAGEPROT=AUTO
4MB
PAGEPROT=AUTO (legal-size paper)
PAGEPROT=ON (letter-size paper)
PAGEPROT=ON (legal-size paper)
Context Saving
4MB
8MB
8MB
12MB
8MB
8MB
12MB
16MB
Base configuration with PostScript
PAGEPROT=AUTO
4MB
4MB
PAGEPROT=AUTO (legal-size paper)
PAGEPROT=ON (letter-size paper)
PAGEPROT=ON (legal-size paper)
Context Saving
4MB
8MB
8MB
12MB
8MB
12MB
12MB
16MB
Base configuration with IPDS
PAGEPROT=AUTO
8MB
8MB
PAGEPROT=AUTO (legal-size paper)
PAGEPROT=ON (letter-size paper)
PAGEPROT=ON (legal-size paper)
Context Saving
8MB
8MB
8MB
12MB
16MB
16MB
12MB
12MB
Base configuration with IPDS and PostScript
PAGEPROT=AUTO
8MB
12MB
12MB
16MB
16MB
20MB
PAGEPROT=AUTO (legal-size paper)
PAGEPROT=ON (letter-size paper)
PAGEPROT=ON (legal-size paper)
Context Saving
12MB
12MB
16MB
16MB
Using Network Printer Manager Utility
Network Printer Manager (NPM) Utility is a tool for network administrators. NPM can:
Ÿ
Enable you to install and configure IBM Network Printers in Local Area Networks
(LANs), including Novell 3.12 and 4.X networks in bindery emulation (printer
network cards can be NDS-configured with NWAdmin).
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Ÿ
Monitor and provide network printer status information including online/offline
status, paper jams, out of toner conditions, and empty tray conditions.
NPM uses industry standard, open systems System Network Management Protocol
(SNMP). SNMP supports Management Information Base (MIB) which is a collection
of information that describes the printer's functions and features.
The initial version of NPM supports IBM OS/2. Other versions will be made available
on the World-wide Web through the IBM Printing Systems Company home page.
Obtaining Network Printer Manager Utility
To obtain the Network Printer Manager Utility, follow these steps:
1. Access the IBM Printing Systems Company Home Page at
http://www.can.ibm.com/ibmprinters.
2. Select Printer Drivers/Product Updates.
3. Use the menu selections to find the Network Printer Manager Utility version or
update you want.
Using Network Printer Resource Utility
The Network Printer Resource Utility (NPRU) is a utility that enables administrators to
download fonts and overlays (PCL macros and PostScript overlays) to the printer.
Using NPRU, the network administrator can select PCL Intellifonts, TrueType fonts,
PostScript Type 1 fonts, and PCL or PostScript overlays on a workstation for download.
These resources can be downloaded to memory (DRAM) on the printer, or to the flash
or a hard drive, if these options are installed the printer.
The network administrator can provide a network address for the NPRU database of
downloaded resources to workstation users. Those users can then use the printer
driver to connect to the database, enabling them to select downloaded fonts and
overlays from within their applications.
The NPRU is a separate program that uses the printer driver programs to perform the
download function. For more information about using NPRU, refer to the README file
that is supplied with the utility.
Obtaining Network Printer Resource Utility
The OS/2 NPRU is shipped with the Network Printer 12. To obtain other versions or
updates, follow these steps:
1. Access the IBM Printing Systems Company Home Page at
http://www.can.ibm.com/ibmprinters.
2. Select Printer Drivers/Product Updates.
3. Use the menu selections to find the NPRU version or update you want.
Chapter 1. About Your Printer
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Obtaining Adobe Acrobat Portable Data Files
This manual is available in Adobe Acrobat Portable Data File (PDF) format for online
viewing and printing. To obtain this manual in PDF format:
1. Access the IBM Printing Systems Company Home Page at
http://www.can.ibm.com/ibmprinters.
2. Select Printer Drivers/Product Updates.
3. Use the menu selections to find the document you want.
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Chapter 2. Using the Operator Panel
This chapter describes how to use the Network Printer 12 operator panel. The operator
panel is located on the top, left-hand side of the printer. It consists of a message
display area, status indicator lights, and operator keys.
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For information about indicator lights, see “Understanding the Operator Panel
Indicator Lights” on page 8.
For information about the most common messages you will see in the message
display area, see “Common Messages” on page 9. For a complete listing, see
Appendix B, “Printer Messages” on page 161.
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For information about operator panel keys, see “Using the Operator Panel Keys” on
page 10 and “Navigating Menus” on page 12.
For an overview of some of the most common operator panel tasks, see “Other
Operator Panel Tasks” on page 16.
For a complete overview of all printer menus, see Chapter 5, “Operator Panel
Menus” on page 53.
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7
Understanding the Operator Panel Indicator Lights
The status indicators are located at the center of the operator panel.
Indicator lights can be on, off, or blinking
Indicator
Condition
Online
On—the printer is online and idle.
Blinking—the printer is online and receiving or processing data.
Off—the printer is offline. Note that the printer must be offline before
you can change menu settings.
Continue
On—a condition that requires operator attention exists. Press the
Continue/Enter key to continue printing or press the Cancel Print
key to cancel printing. (If the Auto-continue function is on, the printer
may automatically resume printing after thirty seconds. For more
information, see the description of the AUTOCONTINU item under
“Configuration (Config) Menu” on page 60.)
Off—the printer is operating normally.
Page Eject
On—a page or partial page is stored in memory. If you are printing a
PCL5e job, you can press the Page Eject key to print the page. The
Page Eject key has no effect on PostScript or IPDS jobs.
Blinking—the printer is printing the PCL5e page you pressed the
Page Eject key to print. If you are running a continuous test
(CONTINUOUS TEST from the Test Menu) and you press the
Cancel Print key, the Page Eject indicator blinks to inform you that
the printer is canceling the test.
Off—no pages are stored in the printer memory.
Blinking—the printer requires attention.
Off—the printer is operating normally.
Attention
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Common Messages
The message display area is located at the top of the operator panel. The following
table describes the most common display messages. For a list of all messages, see
Appendix B, “Printer Messages” on page 161.
Message
Description/Response
READY
The printer is ready to receive a print job.
Response: None required.
WARMING UP...
The printer is warming up. When it is ready to print, the message
changes to READY.
Response: None required.
I/O INITIALIZING
OFFLINE
The network interface card is initializing.
Response: None required.
The printer is offline and cannot receive print jobs.
Response: To receive printing jobs, press the Online key.
PCL PARALLEL
The printer is online and receiving data for a PCL5e print job through
the parallel port.
Response: None required.
PCL SERIAL
PS PARALLEL
PS SERIAL
The printer is online and receiving data for a PCL5e print job through
the serial port.
Response: None required.
The printer is online and receiving data for a PostScript print job
through the parallel port.
Response: None required.
The printer is online and receiving data for a PostScript print job
through the serial port.
Response: None required.
02 TONER LOW
The toner is either low or depleted.
Response: Install a new toner cartridge. See “Changing the Toner
Cartridge” on page 92.
LOAD paper-size IN
tray
A tray is out of paper.
Response: Load paper. See “Loading Paper into the Printer” on
page 22.
Chapter 2. Using the Operator Panel
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Using the Operator Panel Keys
The operator panel keys enable you to configure and operate the printer. They are
located at the bottom of the operator panel.
Use the Online key to take the printer offline or to put it back online.
Note: The printer must be offline before you can change menu
settings, cancel jobs, or use the Page Eject key.
Use the Continue/Enter key to continue printing or to confirm a menu
value.
Note: To change a menu item to a new value, you must press the
Continue/Enter key when the value is displayed in the message
display area. After you press Continue/Enter, an asterisk (*) appears
next to the new value, indicating that it is active.
Use the Page Eject key to print a PCL5e job that is stored in the
memory buffer of the printer. (The Page Eject indicator light is on when
a page is in the buffer.) The printer prints the page even if it is not
complete in the memory buffer. The Page Eject key does not apply to
PostScript or IPDS jobs.
Note: The printer must be offline before you can print the buffered
page.
Use the Cancel Print key to cancel the current print job. (After you
print the Cancel Print key, it may take a while before the current job
stops printing.) After the job is canceled, the printer begins printing the
next job in the queue.
Note: The printer must be offline before you can cancel a job.
Use the Menu key to scroll through the menu list. As you scroll
through the list, the current menu is displayed in the message display
area.
Note: The printer must be offline before you can navigate menus.
Use the Item key to scroll through the list of items for the menu listed
in the message display area. As you scroll through the list, the current
item and, if applicable, the current value for the item is displayed in the
message display area, just below the name of the current menu.
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Use the Value key to scroll through a list of acceptable values for a
menu item. Press the Value key once to scroll forward one value.
Press and hold the Value key to scroll more quickly through the list
(especially for numeric values).
Note: To select a new value, press the Continue/Enter key when the
value is displayed in the message display area. An asterisk (*) appears
next to the value, indicating that it is now active.
Use the Shift key to reverse the order in which you scroll when you
use the Menu, Item, or Value keys.
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Navigating Menus
There are two types of menus: action menus and configuration menus.
Action menus contain a list of actions you can perform, such as printing a list of active
fonts or printing a printer configuration page. There are two action menus: the Test
Menu and the Machine Info Menu.
To work with action menus:
1. Make sure the printer is offline. If the printer is online, press the Online key to
take it offline.
2. Press the Menu key to display the menu you want.
3. Press the Item key to display the action item you want.
4. Press the Continue/Enter key to perform the action.
For an example of working with an action menu, see “Printing the Printer Configuration
Page” on page 13.
Configuration menus contain lists of items that define current settings for the printer,
such as default fonts, default input trays and output bins, and attachment configuration
settings.
To work with configuration menus:
1. Make sure the printer is offline. If the printer is online, press the Online key to
take it offline.
2. Press the Menu key to display the menu you want.
3. Press the Item key to display the item you want.
4. Press the Value key to display the value you want.
5. Press the Continue/Enter key to change the setting to the value currently
displayed in the message display area. An asterisk (*) appears next to the value
after it is selected.
Note: Once you select a new value, it stays selected until you change it or you reset
the printer defaults. Menu settings are saved when you power off the printer.
Important!
Many print applications allow you to specify values such as fonts, input trays, and
output bins. If you use your print application (or printer driver) to specify a value,
that value will be used and the default value set at the printer will be ignored.
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Printing the Printer Configuration Page
1. Make sure the printer is offline. If the printer is online, press the Online key to
take it offline.
2. Press the Menu key once. TEST MENU appears in the message display area.
3. Press the Item key once. CONFIG PAGE appears in the message display area.
Note that the menu name appears on the top line and the action item appears on
the second line.
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4. Press the Continue/Enter key to print the configuration page. (It takes a moment
or two.) The following figure shows a sample printer configuration page.
IBM Network Printer 12
Configuration Page
TEST MENU ITEM
CONFIG PAGE
PARALLEL MENU ITEM
PERSONALTY=AUTO
BI-DI=ON
MACHINE INFO MENU ITEM
PAGE COUNT
ERROR LOG
TONER CTR
FUSER CTR
PRINT PS FONTS
PRINT PCL FONTS
PRINT PS DEMO
CONTINUOUS TEST
RESET PRINTER
FACTORY DEFAULT
ONLINE HEX PRINT
PORT TMEOUT=15
PCL MENU ITEM
PAGEPROT=AUTO
COPIES=1
PAGESIZE=LETTER
ORIENTATION=P
EDGE-EDGE=OFF
FORM=60 LINES
FNTSRC=INTERNAL
FONTNUM=0
LANGUAGE MENU
LANG=ENGLISH
INSTALLED OPTIONS
TRAY 2
DUPLEX
PAPER MENU
SOURCE=TRAY2
OUTPUT=MAIN
TRAY SWITCH=ON
MANUAL=OFF
PS
TOKEN RING
8 MB Extra Memory
PTSIZE=12.00
AUXSIZE=LETTER
ENVSIZE=MONARCH
DUPLEX=OFF
PITCH=10.00
SYMSET=ROMAN-8
TOTAL MEMORY=12MB
BINDING=LONG
TRAY RENUM=OFF
PS MENU ITEM
PAGEPROT=AUTO
COPIES=1
AUTOSENSED PAPER
TRAY 1=LETTER
TRAY 2=LETTER
CONFIG MENU ITEM
JAMRECOVERY=OFF
AUTOCONTINU=ON
DENSITY=2
PRINT ERRS=OFF
PRINTER DETAILS
PAGE COUNT=1039
TONER CTR=984
FUSER CTR=984
CODE LEVELS
CTL 1.43
TOKEN RING MENU ITEM
PERSONALTY=AUTO
PORT TMEOUT=15
IP ADDRESS=9.99.999.999
SUBNET MASK=255.255.255.0
GATEWAY ADDRESS=9.999.999.998
MAC ADDRESS=00.00.93.00.C0.C6
QUALITY=NORMAL
MEMCONFIG MENU ITEM
PCL SAVE=OFF
PS2 SAVE=OFF
PCL 1.3.1
PS 1.18
TR 5.17
The configuration page lists:
Ÿ
Menus—All of the menu settings currently active for your printer. Note that
the list of menus you see is determined by the options you have installed; for
example, you see the Ethernet Menu only when you have the Ethernet
attachment installed. Also note that the configuration page displays the menus
and options in the order they appear on the operator panel; this allows you to
use the configuration page as a menu map.
For a description of all available menus, see Chapter 5, “Operator Panel
Menus” on page 53.
Ÿ
Installed Options—The options and memory you have installed.
Important: IBM recommends doing the following whenever you install a
feature:
–
Print the printer configuration page. Then look under Installed Options to
make sure the printer recognizes the option and the installation was
successful.
–
Update your printer driver to indicate the new feature is available. (This
includes features such as new trays and extra memory; you do not need
to indicate new network cards.)
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Ÿ
Ÿ
Autosensed Paper—The paper loaded in various trays.
Printer Details—Page counts for the printer, the toner cartridge, and the fuser.
Note that you should reset the toner count whenever you change toner. See
“Machine Information Menu” on page 89 for more information.
5. To restore the printer to READY status, press the Online key.
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Other Operator Panel Tasks
The rest of this chapter contains examples of how to perform some other common
operator panel tasks. In addition, “Using the Paper Menu” on page 46 contains
examples of how you can use the operator panel to change Paper Menu settings, such
as default input trays and output bins, and default paper sizes. Chapter 9, “Configuring
Printer Network Addresses” on page 149 describes how to set TCP/IP network values
(IP address, gateway address, subnet mask, locally administered MAC address) from
the operator panel.
Making Duplex or Simplex Printing the Printer Default
Situation: You want to make duplex printing or simplex printing the printer default.
Note: Values set in print jobs (either by the print application or by the printer driver)
override values you set at the printer. If a print job specifies simplex printing and the
printer default is duplex, the printer honors the print job setting and prints on one side
only.
Action:
1. Press the Online key until you see OFFLINE in the display.
2. Press the Menu key until you see PAPER MENU in the display.
3. Press the Item key until you see DUPLEX=ON* or DUPLEX=OFF in the display.
4. Press the Value key until you see the new value you want.
5. Press the Continue/Enter key to select the new setting. An asterisk appears next
to the value, showing that it is active.
6. To restore the printer to READY status, press the Online key.
Canceling a Print Job
Situation: You want to cancel the job that is currently printing.
Action:
1. Press the Online key to take the printer offline.
2. Press the Cancel Print key. The current job will be canceled and removed from
the queue after the printer completes the current page.
3. To restore the printer to READY status, press the Online key.
Printing a Stored Page (PCL5e Jobs Only)
Situation: The Page Eject indicator is lit, indicating that the printer has data stored that
needs to be printed, but has not received a command to print the page.
Action:
1. Press the Online key to take the printer offline.
2. Press the Page Eject key. The page prints.
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3. To restore the printer to READY status, press the Online key.
Note: The Page Eject key is valid only for PCL5e jobs; it does not print pages of
PostScript or IPDS jobs.
Printing a List of PCL5e Fonts
Situation: You want to see a list of the PCL5e fonts installed on the printer.
Action:
1. Press the Online key to take the printer offline.
2. Press the Menu key. TEST MENU appears in the display area.
3. Press the Item key until you see PRINT PCL FONTS.
4. Press the Continue/Enter key to print the PCL5e fonts list.
5. After the page prints, press the Online key to restore the printer to READY status.
Printing a List of PostScript Fonts
Situation: You have the optional PostScript Level 2 SIMM installed on your printer and
you want to see a list of the PostScript fonts.
Action:
1. Press the Online key to take the printer offline.
2. Press the Menu key. TEST MENU appears in the display area.
3. Press the Item key until you see PRINT PS FONTS. This item appears only if you
have the optional PostScript Level 2 SIMM installed on your printer.
4. Press the Continue/Enter key to print the PostScript fonts list.
5. After the page prints, press the Online key to restore the printer to READY status.
Printing a List of IPDS Resident Fonts
Situation: You have the optional IPDS SIMM installed on your printer and you want to
see a list of the IPDS resident fonts.
Action:
1. Press the Online key to take the printer offline.
2. Press the Menu key. TEST MENU appears in the display area.
3. Press the Item key until you see PRINT IPDS FONTS. (This item appears only if
you have the optional IPDS SIMM installed on your printer.)
4. Press the Continue/Enter key to print the IPDS resident fonts list.
5. After the page prints, press the Online key to restore the printer to READY status.
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Adjusting Print Density (Printing Darker or Lighter)
Situation: You want to increase or decrease the print density, making the print darker
or lighter.
Action:
1. Press the Online key until you see OFFLINE in the display.
2. Press the Menu key until you see CONFIG MENU in the display.
3. Press the Item key until you see DENSITY=n* in the display, where n is the
density value currently selected. (2 is the factory default.)
4. Press the Value key until you see the value you want to assign to the toner
density; 4 is the darkest print, 0 is the lightest.
5. Press the Continue/Enter key to select the new density. An asterisk (*) appears
next to the value, showing that it is active.
6. To restore the printer to READY status, press the Online key.
Changing the Language Shown on the Display Panel
Situation: You want to display operator panel messages and menus in a language
other than English.
Action:
1. Press the Online key until you see OFFLINE in the display.
2. Press the Shift and Menu keys at the same time. You see LANGUAGE MENU.
3. Press the Item key. LANG=ENGLISH* appears as the first menu item unless the
language has already been changed.
4. Press the Value key until you see the language you want to select.
5. Press the Continue/Enter key. An asterisk (*) appears next to the language,
showing that it is active.
6. To restore the printer to READY status, press the Online key.
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Chapter 3. Paper Handling
This chapter describes how to:
Ÿ
Ÿ
Select print media
Load print media into the following:
–
–
–
–
250-sheet main paper tray (Tray 1)
80-sheet auxiliary tray
500-sheet paper tray (Tray 2)
60-envelope tray
Ÿ
Use the Paper Menu to specify default trays, bins, and paper sizes for your printer.
Important: Values specified in your print jobs normally override defaults set at the
printer. For example, if a print job requests the 250-sheet paper tray (Tray 1), the
printer will use the 250-sheet paper tray, even if the default tray is set to something
else.
Also note that when mismatches occur between size and source (for example, a
job specifies a specific tray and a specific paper size, but the requested tray does
not contain the requested paper size), the printer attempts to satisfy the size
request first. If no tray contains the requested size, a message may indicate the
last tray the printer checked.
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19
Selecting Paper and Other Printable Material
Tray or Bin
Paper Sizes & Envelope
Sizes
Papers & Other Printable
Material
Paper Weight
250-sheet main
paper tray (Tray 1)
A4, Letter, 13-in. Legal
(Folio), 14-in. Legal,
Executive, B5-JIS
Copier paper
16- to 28-pound paper (60
2
grams/meter to 105
Recycled paper
2
grams/meter )
Letterhead/preprinted
paper
80-sheet auxiliary
tray
Paper sizes — A4, Letter,
13-in. Legal (Folio), 14-in.
Legal, Statement,
Executive, A5, A6, B5-JIS,
B5-ISO
Copier paper
Recycled paper
Transparencies
Paper-backed labels
Card stock
16- to 28-pound paper (60
2
grams/meter to 105
2
grams/meter ) for paper
2
Up to 190 grams/meter
for transparencies, labels,
postcards, and envelopes
Envelope sizes —
Commercial #10,
Monarch, DL, C5
Envelopes
500-sheet paper
tray (Tray 2)
A4, Letter, 13-in. Legal
(Folio), 14-in. Legal
Copier paper
16- to 28-pound paper (60
2
grams/meter to 105
Recycled paper
2
grams/meter )
Letterhead/preprinted
paper
Face-up output bin
Paper sizes — A4, Letter,
13-in. Legal (Folio), 14-in.
Legal, Statement,
Executive, A5, A6, B5-JIS,
B5-ISO
Copier paper
Recycled paper
Transparencies
Paper-backed labels
Card stock
16- to 28-pound paper (60
2
grams/meter to 190
2
grams/meter ) for paper
2
Up to 190 grams/meter
for transparencies, labels,
postcards, and envelopes
Envelope sizes —
Commercial #10,
Monarch, DL, C5
Envelopes
Envelope tray
Commercial #10,
Monarch, DL, C5
Envelopes
16- to 28-pound paper (60
2
grams/meter to 190
2
grams/meter )
Notes:
1. Paper sizes are defined as follows:
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
A4 — 210 x 297 mm
A5 — 148.5 x 210 mm
A6 — 105 x 148 mm
B5-JIS — 182 x 257 mm
B5-ISO — 176 x 250 mm
Statement — 8.5 x 5.5 in.
Executive — 7.25 x 10.5 in. (185 x 267 mm)
Letter — 8.5 x 11.0 in. (216 x 279 mm)
13-in. Legal (Folio) — 8.5 x 13.0 in. (216 x 330 mm)
14-in. Legal — 8.5 x 14.0 in. (216 x 356 mm)
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2. Envelope sizes are defined as follows:
Ÿ
Ÿ
Ÿ
Ÿ
Commercial #10 — 4.125 x 9.5 in. (104.8 x 241.3 mm)
C5 —162 x 229 mm (6.48 x 9.16 in.)
DL — 110 x 220 mm (4.4 x 8.8 in.)
Monarch — 3.875 x 7.5 in. (98.4 x 190.5 mm)
3. The following paper sizes may be duplexed:
A4, Letter, 13-in. Legal (Folio), 14-in. Legal
Ÿ
Duplexing is not available from the auxiliary tray.
4. Do not use the following types of paper and printable material in your printer:
Ÿ
Ÿ
Ÿ
Multipart forms
Stapled, folded, or wrinkled paper
Smooth or coated paper
5. Use the 80-sheet auxiliary tray to print transparencies, labels, envelopes or
postcards, or the optional envelope tray to print envelopes. Do not feed these
types of print media from the paper trays.
6. The 250-sheet paper tray and the 500-sheet paper tray are not interchangeable.
7. Some recycled papers release paper dust that can accumulate and cause frequent
paper jams and reduced supplies life.
8. High humidity can damage paper. Try to store paper where it is cool and dry.
Chapter 3. Paper Handling 21
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Loading Paper into the Printer
You can add paper to your printer when the printer is off, offline, or when the READY
message is displayed. If your printer has used all of the paper in the selected paper
tray, the LOAD paper-size IN tray message is displayed in the message display area.
Loading Letterhead and Prepunched Paper
Your printer can print on both prepunched and preprinted paper (for example, paper
with letterhead or preprinted numbers). Use the following guidelines to load the paper:
Type of Printing
Tray
Orientation
One-sided
250-sheet paper tray and
500-sheet paper tray
Place preprinted side down, with the top of
the printed paper toward the front of the
paper tray.
If using prepunched paper, place the punched
side toward the left side of the paper tray.
80-sheet auxiliary tray
Place preprinted side up, with the top of the
printed paper toward the back of the auxiliary
tray
If using prepunched paper, place the punched
side toward the left side of the auxiliary tray.
Two-sided printing (if
optional duplex unit is
installed)
250-sheet paper tray and
500-sheet paper tray
Place preprinted side up, with the top of the
printed paper toward the back of the printer.
If using prepunched paper, place the punched
side toward the left side of the paper tray.
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Loading Paper into the 250-Sheet Paper Tray (Tray 1)
Note
Many applications allow you to specify the input tray you want to use. This value
will override any value set at the printer. If your application does not let you pick an
input tray, use the Paper Menu to select the tray.
To select the 250-sheet main paper tray, set SOURCE to TRAY1 (see “Selecting
The Default Input Tray” on page 46).
Use the following procedure to load paper into the 250-sheet paper tray:
1. Select printer paper for the 250-sheet paper tray using these guidelines:
Paper size
A4, Letter, 13-in. Legal (Folio), 14-in. Legal, Executive, or B5-JIS
2
2
Paper weight
Paper capacity
16- to 28-pound paper (60 grams/meter to 105 grams/meter )
Up to 26 mm (1 in.) maximum stack height
Up to 230 sheets of paper for A4 paper
Up to 250 sheets for all other paper sizes
2. Remove the paper tray from the printer and place it on a flat surface.
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3. Press down on the bottom plate of the paper tray until it snaps into position.
4. Important! If you are loading the same size paper that was already in the tray, go
to Step 5 on page 26. Otherwise, adjust the paper guides as follows:
a. Squeeze the side guide and slide it to the far right.
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b. To lengthen the tray, slide guide A out. Then slide guide B to align it with
guide A.
c. To shorten the tray, slide guide B in to the edge of the paper. Then slide
guide A in to align with B or until it hits the stop.
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5. Insert the paper into the tray. Make sure you place the corners of the paper under
the retaining clip at the front of the tray and the plastic tabs on the end and side of
the tray.
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6. If the paper is narrower than the tray, adjust the side guide so that it presses lightly
against the side of the paper stack.
Note: The paper should lay flat in the tray; it should not be bowed.
7. Gently slide the paper tray into the printer until it clicks into place.
Note: Closing the 250-sheet tray with too much force can misalign the paper
guides.
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Loading Paper into the 80-Sheet Auxiliary Tray
Note
Many applications allow you to specify the input tray you want to use. This value
will override any value set at the printer. If your application does not let you pick an
input tray, use the Paper Menu to select the tray.
To select the 80-sheet auxiliary tray, set SOURCE to AUXTRAY (see “Selecting
The Default Input Tray” on page 46).
Also, note that you cannot use the auxiliary tray for duplex jobs.
Use the following procedure to load paper into the 80-sheet auxiliary tray:
1. Select printer paper, transparencies, labels, or postcards for the 80-sheet auxiliary
tray using these guidelines:
Paper size
A4, Letter, 13-in. Legal (Folio), 14-in. Legal, Statement,
Executive, A5, A6, B5-JIS, B5-ISO, transparencies, labels, and
postcards
2
2
Paper weight
16- to 28-pound paper (60 grams/meter to 105 grams/meter )
for paper
2
Up to 190 grams/meter for transparencies, labels, and postcards
Paper capacity
Up to 8.6 mm (0.3 in.) maximum stack height
Up to 80 sheets copier or Xerographic paper
Up to 40 sheets for transparencies or labels
Up to 10 envelopes
Up to 25 postcards
2. Pull on both sides of the auxiliary tray door to open it.
Note: The tray may be difficult to open at first; if so, use firm pressure to pull it
open.
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3. Pull the tab to fold out the tray extension.
4. Insert the paper into the auxiliary tray. Make sure you place the left edge of the
paper against the left side paper guide and under the plastic tab on the paper
guide.
Note: When loading envelopes, transparencies, or labels, fan them before
loading.
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5. Adjust the size guide on the right side of the auxiliary tray to the paper size. Make
sure you place the edges of the paper under the retaining clip at the right side of
the auxiliary tray.
6. Use your print application or the Paper Menu to set AUXSIZE to match the paper
size you loaded in the auxiliary tray (see “Defining the Auxiliary Tray Paper Size”
on page 47). Values specified in print jobs override values you set at the printer.
If you want to feed the paper manually into the auxiliary tray, use your print
application or the Paper Menu to set MANUAL to ON (see “Paper Menu” on
page 57).
Note: PostScript jobs can override MANUAL=OFF; however, they cannot override
MANUAL=ON. Therefore, if you do set MANUAL to ON, make sure you reset
MANUAL to OFF after you complete the jobs you want to print manually.
7. To close the auxiliary tray, do the following:
a. Slide the size guide to the right.
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b. Fold up the tray extension.
c. Close the tray door.
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Loading Envelopes into the 80-Sheet Auxiliary Tray
Note
Many applications allow you to specify the input tray you want to use. This value
will override any value set at the printer. If your application does not let you pick an
input tray, use the Paper Menu to select the tray.
To select the 80-sheet auxiliary tray, set SOURCE to AUXTRAY (see “Selecting
The Default Input Tray” on page 46).
Use the following procedure to load envelopes into the 80-sheet auxiliary tray:
1. Select envelopes using these guidelines:
Envelope size
Commercial #10 — 104.8 x 241.3 mm (4.125 x 9.5 in.)
Monarch — 98.4 x 190.5 mm (3.875 x 7.5 in.)
DL — 110 x 220 mm (4.4 x 8.8 in.)
C5 — 162 x 229 mm (6.48 x 9.16 in.)
2
2
Envelope weight
16- to 28-pound paper (60 grams/meter to 105 grams/meter )
Envelope Capacity
Up to 10 envelopes for all envelope sizes
2. Pull on both sides of the auxiliary tray door to open it.
Note: The tray may be difficult to open at first; if so, use firm pressure to pull it
open.
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3. Pull the tab to fold out the tray extension.
4. Load the envelopes. The side you want to print on should face up. The bottom
edge of the envelope should press against the left side of the auxiliary tray. Make
sure you place the bottom edge of the envelopes against the left side paper guide
and under the plastic tab on the paper guide.
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5. Adjust the size guide on the right side of the auxiliary tray to the envelope size.
Make sure you place the top edge of the envelopes under the retaining clip at the
right side of the auxiliary tray.
6. Use your print application or the Paper Menu to set AUXSIZE to match the
envelope size you loaded in the auxiliary tray (see “Defining the Auxiliary Tray
Paper Size” on page 47). Values specified in print jobs override values you set at
the printer.
If you want to feed the envelopes manually into the auxiliary tray, use your print
application or the Paper Menu to set MANUAL to ON (see “Paper Menu” on
page 57).
Note: PostScript jobs can override MANUAL=OFF; however, they cannot override
MANUAL=ON. Therefore, if you do set MANUAL to ON, make sure you reset
MANUAL to OFF after you complete the jobs you want to print manually.
7. To close the auxiliary tray, see Step 7 on page 30.
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Loading Postcards into the 80-Sheet Auxiliary Tray
Note
Many applications allow you to specify the input tray you want to use. This value
will override any value set at the printer. If your application does not let you pick an
input tray, use the Paper Menu to select the tray.
To select the 80-sheet auxiliary tray, set SOURCE to AUXTRAY (see “Selecting
The Default Input Tray” on page 46).
Use the following procedure to load postcards into the 80-sheet auxiliary tray:
1. Select postcards using these guidelines:
Postcard size
100 x 148 mm
2
Postcard weight
Postcard Capacity
190 grams/meter
Up to 25 postcards
2. Pull on both sides of the auxiliary tray door to open it.
Note: The tray may be difficult to open at first; if so, use firm pressure to pull it
open.
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3. Pull the tab to fold out the tray extension.
4. Load the postcards along the left side of the tray until they stop. The side you
want to print on should face up. Make sure you place the bottom edge of the
postcards against the left side paper guide and under the plastic tab on the paper
guide.
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5. Adjust the size guide on the right side of the auxiliary tray to the postcard size.
Make sure you place the top edge of the postcards under the retaining clip at the
right side of the auxiliary tray.
6. Use your print application or the Paper Menu to set AUXSIZE to match the
postcard size you loaded in the auxiliary tray (see “Defining the Auxiliary Tray
Paper Size” on page 47). Values specified in print jobs override values you set at
the printer.
If you want to feed the postcards manually into the auxiliary tray, use your print
application or the Paper Menu to set MANUAL to ON (see “Paper Menu” on
page 57).
Note: PostScript jobs can override MANUAL=OFF; however, they cannot override
MANUAL=ON. Therefore, if you do set MANUAL to ON, make sure you reset
MANUAL to OFF after you complete the jobs you want to print manually.
7. To close the auxiliary tray, see Step 7 on page 30.
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Loading Paper into the 500-Sheet Paper Tray (Tray 2)
Note
Many applications allow you to specify the input tray you want to use. This value
will override any value set at the printer. If your application does not let you pick an
input tray, use the Paper Menu to select the tray.
To select the 500-sheet main paper tray, set SOURCE to TRAY2 (see “Selecting
The Default Input Tray” on page 46).
Use the following procedure to load paper into the 500-sheet paper tray:
1. Select printer paper for the 500-sheet paper tray using these guidelines:
Paper size
A4, Letter, 13-in. Legal (Folio), 14-in. Legal
2
2
Paper weight
Paper capacity
16- to 28-pound paper (60 grams/meter to 105 grams/meter )
Up to 54 mm (2 in.) maximum stack height
2. Remove the 500-sheet paper tray from the printer and place on a flat surface.
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3. Press down on the bottom plate of the paper tray until it snaps into position.
4. Squeeze the size guide and slide it to the right.
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5. Important! If you are not changing paper size, go to Step 6. Otherwise, adjust
the paper guides as follows:
a. Pull out on both sides while gently pushing up on the end guide. Do not push
the end guide up too far.
b. Adjust the end guide to the correct paper size and push down on the end to
lock it into place.
6. Insert the paper along the left side of the tray. Make sure you place the corner of
the paper under the retaining clip at the front of the tray and under the plastic tabs
on the end guide. Do not load paper above the maximum line.
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7. Press down on the gray lever on the right side of the tray and slide the size guide
so that it presses lightly against the side of the paper stack. The paper should lay
flat in the tray and should not be bowed.
8. Slide the paper tray into the paper tray support unit until it clicks into place.
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Loading Envelopes into the Envelope Tray
Note
Many applications allow you to specify the input tray you want to use. This value
will override any value set at the printer. If your application does not let you pick an
input tray, use the Paper Menu to select the tray.
To select the envelope tray, set SOURCE to ENVELOPE (see “Selecting The
Default Input Tray” on page 46).
Use the following procedure to load envelopes into the envelope tray (the envelope tray
replaces the 500-sheet tray):
1. Select envelopes using these guidelines:
Envelope size
Commercial #10 — 104.8 x 241.3 mm (4.125 x 9.5 in.)
Monarch — 98.4 x 190.5 mm (3.875 x 7.5 in.)
DL — 110 x 220 mm (4.4 x 8.8 in.)
C5 — 162 x 229 mm (6.48 x 9.16 in.)
2
2
Envelope weight
16- to 28-pound paper (60 grams/meter to 105 grams/meter )
Envelope Capacity
Up to 60 envelopes
2. Remove the envelope tray from the printer and place on a flat surface.
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3. Press down on the bottom plate of the envelope tray until it snaps into position.
4. Squeeze the size guide and slide it to the right.
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5. While pushing up on the end guide slightly, slide it to the desired envelope length.
Then lower the guide until it locks into place.
Note: Use the notches on the bottom of the tray to set the envelope length.
6. Load closed envelopes with the flap side up and the bottom edge of the envelopes
toward the left side of the envelope tray. Make sure the stack is under the roller
and the plastic tabs on the end guides.
Note: Loading too many envelopes into the envelope tray can cause paper jams.
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7. Adjust the size guide to the envelope size.
8. Slide the envelope tray into the paper tray support unit until it clicks into place.
9. Use your print application or the Paper Menu to set ENVSIZE to match the
envelope size you loaded in the envelope tray (see “Defining the Envelope Tray
Envelope Size” on page 47). Values specified in print jobs override values you set
at the printer.
Chapter 3. Paper Handling 45
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Using the Paper Menu
This section describes some of the basic tasks you can perform using the Paper Menu,
including how to:
Ÿ
Ÿ
Ÿ
Ÿ
Select default input trays and output bins.
Define the paper size used by the auxiliary tray and envelope tray
Turn tray switching on and off
Make simplex or duplex printing the printer default
For complete information about items in the Paper Menu, see “Paper Menu” on
page 57. Also, note that the printer driver or print application you use may allow you to
specify values such as paper size, input tray, output bin, and manual feeding. Values
set in print jobs (either by the print application or by the printer driver) override values
you set at the printer.
Selecting The Default Input Tray
Situation: You want to change the default input tray for your printer.
Action:
1. Press the Online key until you see OFFLINE in the display.
2. Press the Menu key until you see PAPER MENU in the display.
3. Press the Item key until you see SOURCE=source* in the display, where source is
the current default.
4. Press the Value key until you see the input tray you want to use as the default.
Note that the values you see depend on the options you have installed. If you
have the 500-sheet tray installed, it appears as TRAY2; if you have the envelope
tray installed, it appears as ENVELOPE.
5. Press the Continue/Enter key to select the new tray. An asterisk appears next to
the value, showing that it is active.
6. To restore the printer to READY status, press the Online key.
Note: Values specified in your print jobs override defaults set at the printer. For
example, if a print job requests the 250-sheet paper tray, the printer will use the
250-sheet paper tray, even if the default tray is set to something else.
Selecting The Default Output Bin
Situation: You have installed the face-up output bin and you want to make it the
default bin.
Action:
1. Press the Online key until you see OFFLINE in the display.
2. Press the Menu key until you see PAPER MENU in the display.
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3. Press the Item key until you see OUTPUT=output* in the display, where output is
the current default.
4. Press the Value key until you see OUTPUT=FACE-UP. (The face-up bin must be
installed for this value to appear.)
5. Press the Continue/Enter key to select the new bin. An asterisk appears next to
the value, showing that it is active.
6. To restore the printer to READY status, press the Online key.
Note: Values specified in your print jobs override defaults set at the printer. If a print
job requests the main bin, the printer uses it, even if the default bin is set to to the
face-up output bin.
Defining the Auxiliary Tray Paper Size
Situation: You want to define a new paper size for the auxiliary tray.
Action:
1. Press the Online key until you see OFFLINE in the display.
2. Press the Menu key until you see PAPER MENU in the display.
3. Press the Item key until you see AUXSIZE=size* in the display, where size is the
current default.
4. Press the Value key until you see the new value you want.
5. Press the Continue/Enter key to select the new size. An asterisk appears next to
the value, showing that it is active.
6. To restore the printer to READY status, press the Online key.
Defining the Envelope Tray Envelope Size
Situation: You want to define a new envelope size for the optional envelope tray.
Action:
1. Press the Online key until you see OFFLINE in the display.
2. Press the Menu key until you see PAPER MENU in the display.
3. Press the Item key until you see ENVSIZE=size* in the display, where size is the
current default.
Note: This value appears only if the optional envelope tray is installed.
4. Press the Value key until you see the new value you want.
5. Press the Continue/Enter key to select the new size. An asterisk appears next to
the value, showing that it is active.
6. To restore the printer to READY status, press the Online key.
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Turning Tray Switching On or Off
Situation: You want to turn tray switching on or off. Tray switching specifies whether
or not to switch to another paper tray if the current one is empty. When switching is
ON (the default value) the printer automatically looks in other trays for the right size of
paper if the current tray does not contain the paper size specified by the job. The
search sequence is the default tray, followed by the 250-sheet tray (Tray 1), the
500-sheet tray (Tray 2), and then the auxiliary tray. OFF specifies no switching.
Action:
1. Press the Online key until you see OFFLINE in the display.
2. Press the Menu key until you see PAPER MENU in the display.
3. Press the Item key until you see TRAY SWITCH=ON* or TRAY SWITCH=OFF in
the display.
4. Press the Value key until you see the new value you want.
5. Press the Continue/Enter key to select the new setting. An asterisk appears next
to the value, showing that it is active.
6. To restore the printer to READY status, press the Online key.
Making Duplex or Simplex Printing the Printer Default
Situation: You want to make duplex printing or simplex printing the printer default.
Note: Values set in print jobs (either by the print application or by the printer driver)
override values you set at the printer. If a print job specifies simplex printing and the
printer default is duplex, the printer honors the print job setting and prints on one side
only.
Action:
1. Press the Online key until you see OFFLINE in the display.
2. Press the Menu key until you see PAPER MENU in the display.
3. Press the Item key until you see DUPLEX=ON* or DUPLEX=OFF in the display.
4. Press the Value key until you see the new value you want.
5. Press the Continue/Enter key to select the new setting. An asterisk appears next
to the value, showing that it is active.
6. To restore the printer to READY status, press the Online key.
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Chapter 4. Clearing Paper Jams
This chapter describes how to clear paper jams from different parts of the printer.
When the printer detects a jam, it displays a message. Note, however, that when
paper gets jammed in one area of the paper path, it often gets jammed in other areas.
Therefore it is a good idea to check the entire paper path whenever you see a paper
jam message.
1. Open the top cover and remove the toner cartridge.
2. Carefully remove any paper that is in the paper exit area.
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49
3. Pull out the 250-sheet paper tray and carefully remove any jammed paper. Close
the paper tray.
4. If you are using the 500-sheet tray, pull it out and carefully remove any jammed
paper. Close the paper tray.
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5. If you are using the 80-sheet auxiliary tray, carefully remove any jammed paper.
6. If you are using the Face-up Output bin, remove it and carefully remove any
jammed paper.
7. If the duplex unit is installed, open the vertical section of the duplex unit and
carefully remove any jammed paper. If duplex jams recur, make sure the unit is
correctly installed (see “The Duplex Unit Option” on page 114).
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Chapter 5. Operator Panel Menus
Important
1. To see a list of menus you can access and options you have installed, print a
printer configuration page. See “Printing the Printer Configuration Page” on
page 13. You can use the printer configuration page as a menu map.
2. Note that several of the menus and menu items listed in this book appear on
your operator panel only if you have a particular option installed.
3. If you are unfamiliar with using the operator panel to work with menus, please
read “Using the Operator Panel Keys” on page 10 and “Navigating Menus” on
page 12 before continuing.
This chapter describes the functions available from the printer menus. The following
table describes the basic function of each menu and lists the page where you can find
more information.
Use this menu
To do this
See page
TEST MENU
Print the configuration page, font lists, and printer test pages; reset
the printer to use factory defaults; print a hexadecimal dump for
troubleshooting purposes.
55
PAPER MENU
Select input trays, output bins, paper sizes, and duplex printing
options.
57
60
61
62
CONFIG MENU
Define how the printer handles paper jams and certain other error
conditions; define toner density and print quality.
MEMCONFIG MENU
PARALLEL MENU
Define whether the printer saves data stream information when it
switches ports.
Define how the printer handles jobs sent through the parallel port,
including the data stream, bi-directional communications, and the
timeout setting.
SERIAL MENU
PCL MENU
Define how the printer handles jobs sent through the serial port.
63
65
Define how the printer handles PCL5e jobs, including number of
copies, page size, page orientation, lines per page, font source, and
default font.
PS MENU
Define how the printer handles PostScript jobs, including number of
copies and whether error messages are printed.
68
69
71
73
TOKEN RING MENU
ETHERNET MENU
COAX SCS MENU
Define the data stream, timeout, and network address values for the
token-ring attachment.
Define the data stream, timeout, and network address values for the
Ethernet attachment.
Define how the printer handles SCS jobs sent through the coaxial
attachment.
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Use this menu
To do this
See page
TWINAX SCS MENU
Define how the printer handles SCS jobs sent through the twinaxial
attachment.
76
COAX SETUP MENU
TWINAX SETUP MENU
COAX DSC/DSE MENU
Configure the coaxial environment.
Configure the twinaxial environment.
78
80
82
Define how the printer handles DSC/DSE jobs sent through the
coaxial attachment.
IPDS MENU
Define how the printer handles IPDS jobs.
84
89
MACHINE INFO MENU
Displays page counts, the error log, and the toner and fuser usage
counters.
LANGUAGE MENU
Define the language the printer uses to display operator panel
messages and menus.
90
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Test Menu
Use the Test Menu to display basic information about the printer and to perform basic
troubleshooting tasks.
Notes:
1. To perform the action associated with the menu item you select, press the
Continue/Enter key.
2. The actual menu items you see depend on what options you have installed. To
find out what options you have installed, print a printer configuration page. See
“Printing the Printer Configuration Page” on page 13.
3. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
4. If IPDS is the active data stream when the printer is taken offline, the following
Test Menu items will not be available:
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
CONFIG PAGE
PRINT PS FONTS
PRINT PCL FONTS
PRINT PS DEMO
PRINT SCS CHARS
These items reappear after a port timeout occurs (the length of the timeout
depends on the host or network attachment you use); they also reappear if you
power off the printer, wait ten seconds, and then power on.
TEST MENU ITEM
Description
CONFIG PAGE
Prints the printer configuration page. See “Printing the Printer Configuration Page”
on page 13 for more information.
PRINT PS FONTS
PRINT PCL FONTS
Prints a list of PostScript fonts installed on the printer. See “Printing a List of
PostScript Fonts” on page 17 for more information.
Prints a list of PCL5e fonts installed on the printer. See “Printing a List of PCL5e
Fonts” on page 17 for more information.
PRINT PS DEMO
CONTINUOUS TEST
RESET PRINTER
PRINT IPDS FONTS
Prints the PostScript demo page.
Prints continuous test pages. To stop the test, press the Cancel Print key.
Cancels the current print job.
Prints a list of resident IPDS fonts installed on the printer.
Prints the SCS code page (character set).
PRINT SCS
CHARACTERS
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TEST MENU ITEM
Description
FACTORY DEFAULT
Resets settings to the factory defaults. Note that some values do not get reset.
These values include LANGUAGE, AUXSIZE, PCL SAVE, PS SAVE, BI-DI, IP
ADDRESS, SUBNET MASK, GATEWAY ADDRESS, and MAC ADDRESS.
Note: To reset all values, do one of the following:
Ÿ
For A4 paper: power the printer off and then power the printer on while
simultaneously pressing the Cancel Print key.
Ÿ
For Letter paper: power the printer off and then power the printer on while
simultaneously pressing the Online key.
ONLINE HEX PRINT
CANCEL ONLN HEX
ONLINE HEX PRINT prints an ASCII hexadecimal dump for troubleshooting
purposes. After you select this item, it changes to CANCEL ONLN HEX. To cancel
the dump, select CANCEL ONLN HEX.
CX HEX PRT
CANCEL CX HEX
CX HEX PRT prints an EBCDIC hexadecimal dump of non-IPDS data coming
across the coax cable; you can use the dump for troubleshooting coax problems.
After you select this item, it changes to CANCEL CX HEX. To cancel the dump,
select CANCEL CX HEX.
TX HEX PRT
CANCEL TX HEX
TX HEX PRT prints a hexadecimal dump for troubleshooting twinax problems. After
you select this item, it changes to CANCEL TX HEX. To cancel the dump, select
CANCEL TX HEX.
FORMAT DISK
Formats the optional hard drive.
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Paper Menu
Use the Paper Menu to select input trays, output bins, paper sizes, and duplex printing
options. The following table describes the settings you can change from the Paper
Menu. An asterisk (*) next to a value in the table indicates the factory default.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. Values set in print jobs (either by the print application or the printer driver) override
values you set at the printer.
3. The actual menu items you see depend on what options you have installed. To
find out what options you have installed, print a printer configuration page. See
“Printing the Printer Configuration Page” on page 13 for more information.
4. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
5. See “Using the Paper Menu” on page 46 for examples of changing values on the
Paper Menu.
PAPER MENU
ITEM
VALUE
Description
SOURCE
TRAY1*
TRAY2
Selects the default paper tray to use. Only installed trays appear
in the list.
AUXTRAY
ENVELOPE
Ÿ
Ÿ
TRAY1 is the standard 250-sheet input tray.
TRAY2 is the optional 500-sheet input tray; if you do not
install it, it will not be in the list.
Ÿ
Ÿ
AUXTRAY is the flip-down tray in the front of the printer.
ENVELOPE is the envelope tray (which replaces the optional
500-sheet tray)
Note: If TRAY2 is installed, it is the default.
OUTPUT
MAIN*
FACE-UP
Specifies the default output bin. FACE-UP is the face-up output
bin.
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PAPER MENU
ITEM
VALUE
Description
TRAY SWITCH
ON*
OFF
Specifies whether or not to switch to another paper tray if the
current one is empty.
Ÿ
ON—specifies that if the current tray does not contain the
paper size specified by the job, the printer will automatically
look in other trays for the right size of paper. The search
sequence is the default tray, followed by the 250-sheet tray
(Tray 1), the 500-sheet tray (Tray 2), and then the auxiliary
tray.
Ÿ
OFF—specifies no switching. A message is displayed when
a job specifies a paper size that is not available in the current
tray.
MANUAL
OFF*
ON
Specifies whether or not paper is to be fed manually from the
auxiliary tray:
Ÿ
Ÿ
OFF—paper feeding is automatic, not manual.
ON—paper feeding is manual, one sheet at a time.
Messages on the operator panel prompt you for each sheet.
Note: PostScript jobs can override MANUAL=OFF; however,
they cannot override MANUAL=ON. Therefore, if you do set
MANUAL to ON, make sure you reset MANUAL to OFF after you
complete the jobs you want to print manually.
AUXSIZE
LETTER*
LEGAL
A4
Defines the paper or envelope size being used in the auxiliary
tray.
A5
EXEC
COM10
MONARCH
C5
DL
B5-JIS
B5-ISO
FOLIO
STAMNT
A6
ENVSIZE
BINDING
MONARCH*
DL
COM10
C5
A6
Defines the envelope size being used in the envelope tray.
Specifies how to print pages in duplex mode.
LONG*
SHORT
Ÿ
LONG—prints as if the paper is to be bound along the long
edge of the paper. (On the left for portrait documents, along
the top for landscape documents.)
Ÿ
SHORT—prints as if the paper is to be bound along the short
edge of the paper. (On the top for portrait documents, on the
left for landscape documents.)
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PAPER MENU
ITEM
VALUE
Description
DUPLEX
OFF*
ON
Specifies whether to print on one side or both if the duplex unit is
installed. See “Making Duplex or Simplex Printing the Printer
Default” on page 48 for an example.
TRAY RENUM
OFF*
Specifies tray renumbering:
1<>2
Ÿ
Ÿ
OFF—no tray renumbering
1<>2—tells the printer to treat TRAY1 as TRAY2, and vice
versa.
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Configuration (Config) Menu
Use the Configuration Menu to configure the printer. The following table describes the
settings you can change from the Configuration Menu. An asterisk (*) next to a value
in the table indicates the factory default.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. Values set in print jobs (either by the print application or the printer driver) override
values you set at the printer.
3. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
CONFIG MENU
ITEM
VALUE
Description
JAMRECOVERY
OFF*
ON
Sets the JAMRECOVERY function on or off.
Ÿ
OFF—the printer does not keep an image of the printed
page. Jammed pages are not reprinted.
Ÿ
ON—the printer keeps the image for a printed page until the
page successfully exits the printer. Jammed pages are
automatically reprinted. Selecting ON can decrease the
performance of your printer.
AUTOCONTINU
ON*
OFF
Sets the auto-continue function on or off.
Ÿ
ON—following certain types of errors (such as memory
allocation errors), the printer pauses for thirty seconds, and
then continues running.
Ÿ
OFF—following the same types of errors, the printer stops
and waits for operator intervention. (Generally, the operator
either presses the Continue/Enter key to continue printing,
or the Cancel Print key to cancel the current job.)
DENSITY
QUALITY
nn
Sets the toner density. nn can be from 0 to 4 where 0 is the
least dense (lightest) and 4 is the most dense (darkest). 2 is the
default value.
NORMAL*
REFINE
ECONO
Specifies the print quality.
Ÿ
Ÿ
Ÿ
NORMAL—normal quality.
REFINE—tells the printer to smooth edges.
ECONO—tells the printer to produce lighter output, thus
saving toner.
Note: The printer driver term for REFINE is Edge Refinement.
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Memory Configuration (Memconfig) Menu
Use the Memory Configuration Menu to define whether or not the printer saves data
stream information when it switches ports. The following table describes the settings
you can change from the Memory Configuration Menu. An asterisk (*) next to a value
in the table indicates the factory default.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. The actual menu items you see depend on how much memory and what options
you have installed. If you do not have enough memory, this menu will not appear
at all. For information about memory requirements, see “Memory Requirements”
on page 3. To find out how much memory you have installed, print a printer
configuration page. See “Printing the Printer Configuration Page” on page 13 for
more information.
3. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
MEMCONFIG
MENU ITEM
VALUE
Description
PCL SAVE
OFF*
ON
Specifies whether or not the printer saves PCL5e information
(downloaded fonts, macros, patterns) when it switches from
PCL5e to another data stream:
Ÿ
Ÿ
OFF—the printer does not save data.
ON—the printer saves data. This option appears only when
your printer has enough memory installed. See “Memory
Requirements” on page 3 for more information about
memory requirements.
PS2 SAVE
OFF*
ON
Specifies whether or not the printer saves PostScript information
(downloaded fonts, macros, patterns) when it switches from
PostScript to another data stream:
Ÿ
Ÿ
OFF—the printer does not save data.
ON—the printer saves data. This option appears only when
your printer has enough memory installed. See “Memory
Requirements” on page 3 for more information about
memory requirements.
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Parallel Menu
Use the Parallel Menu to define how the printer handles communications over the
parallel attachment. The following table describes the settings you can change from
the Parallel Menu. An asterisk (*) next to a value in the table indicates the factory
default.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
PARALLEL
MENU ITEM
VALUE
Description
PERSONALTY
AUTO*
PCL
Specifies how the printer treats jobs it receives over the parallel
attachment.
PS
Ÿ
AUTO—the printer determines if the data stream is PCL5e or
PostScript and handles it accordingly. This is the
recommended value.
Ÿ
Ÿ
PCL—the printer treats all data streams as PCL5e.
PS—the printer treats all data streams as PostScript. This
option appears only if the PostScript SIMM is installed.
BI-DI
ON*
OFF
Turns bi-directional communications over the parallel attachment
on or off.
Ÿ
Ÿ
ON—the printer receives and sends messages to the host.
OFF—the printer receives messages from the host, but does
not send messages back.
PORT TMEOUT
nnn
Specifies how many seconds the printer waits for data before it
determines there is no more data to receive for the job. The
printer then checks other attachments for jobs, if other
attachments are installed. The valid range is 5 to 300 seconds.
The default value is 15 seconds.
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Serial Menu
Use the Serial Menu to define how the printer handles communications through the
serial port. The following table describes the settings you can change from the Serial
Menu. An asterisk (*) next to a value in the table indicates the factory default.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
SERIAL MENU
ITEM
VALUE
Description
PERSONALTY
AUTO*
PCL
Specifies how the printer treats jobs it receives over the serial
attachment.
PS
Ÿ
AUTO—the printer determines if the data stream is PCL5e or
PostScript and handles it accordingly. This is the
recommended value.
Ÿ
Ÿ
PCL—the printer treats all data streams as PCL5e.
PS—the printer treats all data streams as PostScript. This
option appears only if the PostScript SIMM is installed.
MODE
BAUD
RS-232*
RS-422
Specifies the type of serial interface. The value you specify must
match the serial interface you use. RS-232 is standard on most
computers. RS-422 provides more protection from electrical
noise; therefore, you should consider using an RS-422 interface if
your computer is more than 50 feet from your printer.
9600*
19200
38400
300
Specifies the baud rate for the serial port. This setting must
match the setting you specify at the host.
600
1200
2400
4800
PARITY
NONE*
ODD
Specifies the parity for the serial port. This setting must match
the setting you specify at the host.
EVEN
SPACE
MARK
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SERIAL MENU
ITEM
VALUE
Description
FLOW
XON/XOFF*
DTR/DSR
Specifies the flow method for the serial port. This setting must
match the setting you specify at the host.
ROBUST XON
Ÿ
XON/XOFF—software only handshaking. The printer sends
an XON character to the host computer when it is ready to
receive another byte (“frame”) of data.
Ÿ
DTR/DSR—hardware handshaking. The printer asserts the
DTR line when it is ready for data and looks at the level of
DSR to see when the data is available. Even though this
can make the interface run faster, some applications do not
use hardware handshaking.
Ÿ
ROBUST XON/XOFF—the same as XON/XOFF except that
the printer sends an XOFF every 10 seconds when it is not
ready to accept data.
DTR
HIGH*
LOW
Specifies the active level of the DTR (data terminal ready) signal.
STOP BITS
DATA BITS
I/O TIMEOUT
n
Specifies the stop bits for the serial port. n can be 1 or 2. The
default is 1.
n
Specifies the number of data bits. n can be 7 or 8. The default
is 8.
nnn
Specifies how many seconds the printer waits for data before it
determines there is no more data to receive for the job. The
printer then checks other attachments for jobs, if other
attachments are installed. The valid range is 5 to 300 seconds.
The default value is 15 seconds.
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PCL Menu
Use the PCL Menu to define the way the printer handles PCL5e jobs. The following
table describes the settings you can change from the PCL Menu. An asterisk (*) next
to a value in the table indicates the factory default.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. Values set in PCL5e print jobs (either by the print application or the printer driver)
override PCL Menu values you set at the printer.
3. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
PCL MENU ITEM
VALUE
AUTO*
Description
PAGEPROT
Sets page protection:
ON
Ÿ
AUTO—the printer uses the minimum amount of memory
necessary to print a page.
Ÿ
ON—the printer reserves enough memory to process an
entire page without compression before it prints the page.
This can help in the rare case where the printer compression
scheme causes a loss of quality in complex graphics. This
setting is available only when the printer has enough
memory. See “Memory Requirements” on page 3 for more
information.
COPIES
nnn
Specifies how many copies of each job to print. nnn can be from
1 to 999. 1 is the default.
PAGESIZE
LETTER*
LEGAL
A4
Specifies the default page size for PCL5e jobs.
A5
EXEC
COM10
MONARC
C5
DL
B5-JIS
B5-ISO
FOLIO
STAMNT
A6
ORIENTATION
P*
L
Specifies the default page orientation.
Ÿ
Ÿ
P—portrait (taller than wide)
L—landscape (wider than tall)
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PCL MENU ITEM
VALUE
Description
EDGE-EDGE
OFF*
ON
Turns edge-to-edge printing on or off.
Ÿ
OFF—the printer maintains a border of 4 mm on all four
paper sides.
Ÿ
ON—The printer allows printing up to the physical page size.
Note: To avoid toner contaminating the printer, IBM
recommends leaving EDGE-EDGE set to OFF; use ON only
when necessary.
FORM
nnn LINES
Specifies the number of lines per page the printer prints before it
starts a new page. nnn can be from 5 to 128. 60 is the default.
FNTSRC
INTERNAL*
SOFT
Specifies which font source the printer checks first for a specified
font:
Ÿ
Ÿ
INTERNAL—use the printer's resident fonts first
SOFT—use downloaded fonts first
FONTNUM
nnn
Specifies the default font. nnn is the number of the font. The
default is 0. To display a list of available fonts and their
corresponding numbers, select PRINT PCL FONTS from the Test
Menu. See “Printing a List of PCL5e Fonts” on page 17 for more
information.
PTSIZE
PITCH
nn.nn
nn.nn
Specifies the point size of the default font, if it is an outline font.
Valid values are 4 to 999.75. The default is 12.
Specifies the pitch to use for the default font, if the font is
bitmapped (raster). Valid values are .44 to 99.99. The default is
10.
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PCL MENU ITEM
VALUE
ROMAN-8*
Description
Specifies the symbol set to use.
SYMSET
ISO L1
ISO L2
ISO L5
PC-8
PC-8D/N
PC-850
PC-852
PC8-TK
WIN L1
WIN L2
WIN L5
DESKTOP
PS TEXT
VN INTL
VN US
MS PUBL
MATH-8
PS MATH
VN MATH
PI FONT
LEGAL
ISO 4
ISO 6
ISO 11
ISO 15
ISO 17
ISO 21
ISO 60
ISO 69
WIN 3.0
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PS Menu
Use the PS Menu to define the way the printer handles PostScript jobs. The following
table describes the settings you can change from the PS Menu. An asterisk (*) next to
a value in the table indicates the factory default. The PS Menu appears only if you
have the PostScript SIMM installed.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. Values set in PostScript print jobs (either by the print application or the printer
driver) override PS Menu values you set at the printer.
3. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
PS MENU ITEM
VALUE
AUTO*
Description
PAGEPROT
Sets page protection:
ON
Ÿ
AUTO—the printer uses the minimum amount of memory
necessary to print a page.
Ÿ
ON—the printer reserves enough memory to process an
entire page without compression before it prints the page.
This can help in the rare case where the printer compression
scheme causes a loss of quality in complex graphics. This
setting is available only when the printer has enough
memory. See “Memory Requirements” on page 3 for more
information.
COPIES
nnn
Specifies how many copies of each job to print. nnn can be from
1 to 999. 1 is the default.
PRINT ERRS
OFF*
ON
Specifies how the printer handles PostScript errors:
Ÿ
OFF—the printer cancels the job, but does not print an error
page.
Ÿ
ON—the printer prints an error page and cancels the job.
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Token Ring Menu
Important
For information about configuring the token-ring attachment, please see IBM
Network Printers: Ethernet and Token Ring Configuration Guide, which comes with
the Token-Ring Network Interface Card. Chapter 9, “Configuring Printer Network
Addresses” on page 149 describes how to define the IP address, default gateway
address, and subnet mask from the operator panel.
Use the Token Ring Menu to configure the token-ring attachment. The following table
describes the settings you can change from the Token Ring Menu. An asterisk (*) next
to a value in the table indicates the factory default. The Token Ring Menu appears
only if you have the token-ring attachment installed.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that is now active.
2. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
TOKEN RING
MENU ITEM
VALUE
Description
PERSONALTY
AUTO*
PCL
Specifies how the printer treats jobs it receives over the
token-ring attachment:
PS
IPDS
Ÿ
AUTO—the printer examines the data stream and
handles it accordingly.
Ÿ
Ÿ
PCL—the printer treats all data streams as PCL5e.
PS—the printer treats all data streams as PostScript.
This option appears only if the PostScript SIMM is
installed.
Ÿ
IPDS—the printer treats all data streams as IPDS.
This option appears only if the IPDS SIMM is installed.
PORT TMEOUT
IP ADDRESS
nnn
Specifies the number of seconds the printer waits for data
before it determines there is no more data to receive for
the job. The printer then checks other attachments for
jobs, if other attachments are installed. Valid values are 5
to 300. The default is 15 seconds.
nnn.nnn.nnn.nnn
Specifies the printer's internet protocol address. Consult
with your network or LAN administrator before changing
this value. See Chapter 9, “Configuring Printer Network
Addresses” on page 149 for more information.
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TOKEN RING
MENU ITEM
VALUE
Description
SUBNET MASK
nnn.nnn.nnn.nnn
Specifies the printer's subnet mask. Consult with your
network or LAN administrator before changing this value.
See Chapter 9, “Configuring Printer Network Addresses”
on page 149 for more information.
GATEWAY
ADDRESS
nnn.nnn.nnn.nnn
nn.nn.nn.nn.nn.nn
Specifies the IP address of the default gateway. Consult
with your network or LAN administrator before changing
this value. See Chapter 9, “Configuring Printer Network
Addresses” on page 149 for more information.
MAC ADDRESS
Specifies the MAC (medium access control) number of the
printer.
Note: Normally, the MAC ADDRESS should be set to the
unique MAC ADDRESS on the network interface card.
You can, however, also use the MAC ADDRESS field to
define locally administered addresses (LAA). Resetting
the printer to factory defaults sets the LAA back to the
MAC address. Each LAA must be unique, so make sure
to consult with your network or LAN administrator before
changing this value.
See “Setting the Locally Administered MAC Address
(LAA)” on page 151 for more information.
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Ethernet Menu
Important
For information about configuring the Ethernet attachment, please see IBM Network
Printers: Ethernet and Token Ring Configuration Guide, which comes with the
Ethernet Network Interface Card. Chapter 9, “Configuring Printer Network
Addresses” on page 149 describes how to define the IP address, default gateway
address, and subnet mask from the operator panel.
Use the Ethernet Menu to configure the Ethernet attachment. The following table
describes the settings you can change from the Ethernet Menu. An asterisk (*) next to
a value in the table indicates the factory default. The Ethernet Menu appears only if
you have the Ethernet attachment installed.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
ETHERNET MENU
ITEM
VALUE
Description
PERSONALTY
AUTO*
PCL
Specifies how the printer treats jobs it receives over the
Ethernet attachment:
PS
IPDS
Ÿ
AUTO—the printer examines the data stream and
handles it accordingly.
Ÿ
Ÿ
PCL—the printer treats all data streams as PCL5e.
PS—the printer treats all data streams as PostScript.
This option appears only if the PostScript SIMM is
installed.
Ÿ
IPDS—the printer treats all data streams as IPDS.
This option appears only if the IPDS SIMM is installed.
PORT TMEOUT
IP ADDRESS
nnn
Specifies the number of seconds the printer waits for data
before it determines there is no more data to receive for
the job. The printer then checks other attachments for
jobs, if other attachments are installed. Valid values are 5
to 300. The default is 15 seconds.
nnn.nnn.nnn.nnn
Specifies the printer's internet protocol address. Consult
with your network or LAN administrator before changing
this value. See Chapter 9, “Configuring Printer Network
Addresses” on page 149 for more information.
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ETHERNET MENU
ITEM
VALUE
Description
SUBNET MASK
nnn.nnn.nnn.nnn
Specifies the printer's subnet mask. Consult with your
network or LAN administrator before changing this value.
See Chapter 9, “Configuring Printer Network Addresses”
on page 149 for more information.
GATEWAY
ADDRESS
nnn.nnn.nnn.nnn
nn.nn.nn.nn.nn.nn
Specifies the IP address of the default gateway. Consult
with your network or LAN administrator before changing
this value. See Chapter 9, “Configuring Printer Network
Addresses” on page 149 for more information.
MAC ADDRESS
Specifies the MAC (medium access control) number of the
printer.
Note: Normally, the MAC ADDRESS should be set to the
unique MAC ADDRESS on the network interface card.
You can, however, also use the MAC ADDRESS field to
define locally administered addresses (LAA). Resetting
the printer to factory defaults sets the LAA back to the
MAC address. Each LAA must be unique, so make sure
to consult with your network or LAN administrator before
changing this value.
See “Setting the Locally Administered MAC Address
(LAA)” on page 151 for more information.
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Coax SCS Menu
Use the Coax SCS Menu to define how the printer handles SCS communications over
the coax attachment. The following table describes the settings you can change from
the Coax SCS Menu. An asterisk (*) next to a value in the table indicates the factory
default. The COAX SCS Menu appears only if you have the coax attachment installed.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. Values set in print jobs (either by the print application or the printer driver) override
Coax SCS Menu values set at the printer.
3. For more information about configuring the coax attachment, see IBM Network
Printers: Twinax/Coax Configuration Guide.
4. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
COAX SCS
MENU ITEM
VALUE
Description
TRAY1
TRAY2
AUX
COR*
C-PORT
PORT
Specifies the default orientation for jobs printed from each tray.
TRAY1 is the standard 250-sheet input tray. TRAY2 is the
optional 500-sheet input tray; if you do not install it, it will not be
in the list. AUX is the flip-down tray in the front of the printer.
Each input can be assigned one of the following default
orientations:
LAND
Ÿ
COR—computer output reduction: Printing in landscape with
the logical page reduced to fit more data on the physical
page. The printer reduces vertical spacing and uses a
smaller font with less space between letters.
Ÿ
C-PORT—compressed portrait: printing in portrait, but with
spaces reduced between characters (horizontal compression)
so that more text fits on a line. This allows more characters
per line.
Ÿ
Ÿ
PORT—portrait: the page has normal, upright business letter
orientation. (For envelopes from the auxiliary tray, PORT
specifies normal envelope orientation.)
LAND—landscape: the page is wider than long.
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COAX SCS
MENU ITEM
VALUE
ENABLE*
Description
APO
Enables or disables automatic print orientation.
DISABLE
Ÿ
ENABLE—if the requested dimensions of the job fit on the
paper, the page is printed either in portrait or landscape,
whichever better fits the dimensions. If the requested
dimensions do not fit on the paper, the default orientation for
the tray (COR, PORT, LAND, or C-PORT) determines how
the sheet is printed.
Ÿ
DISABLE—the page prints using the default orientation for
the tray (COR, PORT, LAND, or C-PORT).
Notes:
1. Values specified in the data stream override values set at the
printer.
2. The factory defaults (orientation set to COR and
APO=ENABLE) give you the most flexibility.
3. The requested dimensions are determined by the values of
CPI, LINE SPACING, MPP, and MPL for the job. These
values can be set in the data stream or on the Coax SCS
Menu.
LPI
0
6*
8
Specifies a default lines per inch value for jobs received over the
coax attachment. Valid values are 0, 6, and 8. The default is 6.
0 specifies either the value specified in the job or the PCL default
value for the printer.
LINE SPACING
CPI
1*
2
Specifies single or double spacing:
Ÿ
Ÿ
1—single spacing
2—double spacing
nn
Specifies the default characters per inch, or pitch. nn can be 0,
10,12,15,16.7, 20, or 27. The default is 10. 0 specifies a
proportional font (FGID 1452). Note that proportional fonts use
proportional spacing, which may cause unexpected results (for
example, tabular data may appear misaligned).
CASE
DUAL*
MONO
Specifies the case of the printed text:
Ÿ
Ÿ
DUAL—characters print in the case received
MONO—all characters print in uppercase
MPL
MPP
nnn
nnn
Specifies the maximum page length (MPL) in lines per page.
Valid values are 1 to 255. 66 is the default.
Specifies the maximum print position (MPP). Valid values are 1
to 255. 132 is the default.
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COAX SCS
MENU ITEM
VALUE
Description
CODE PAGE
nnn
Specifies the code page to use. Code page 037 is the default.
037
273
275
277
278
280
281
284
285
286
287
288
289
297
500
871
US, Canada, Netherlands, Portugal
Austrian/German
Brazil
Danish/Norwegian
Finnish/Swedish
Italian
Japanese
Spanish
UK English
Austrian/German (alternate)
Danish/Norwegian (alternate)
Finnish/Swedish (alternate)
Spanish
French
Belgium, Switzerland / International
Icelandic
TBM
LBM
nnnn
nnnn
The top binding margin (TBM) determines the position of line 1
relative to the top edge of the printable area when printing in
portrait or landscape orientation. TBM is measured in tenths of
an inch, with a default of 0. It applies to all paper sources.
The left binding margin (LBM) determines the position of column
1 relative to the left edge of the printable area when printing in
portrait or landscape orientation. LBM is measured in tenths of
an inch, with a default of 0. It applies to all paper sources.
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Twinax SCS Menu
Use the Twinax SCS Menu to define how the printer handles SCS data over the twinax
attachment. The following table describes the settings you can change from the Twinax
SCS Menu. An asterisk (*) next to a value in the table indicates the factory default.
The Twinax SCS Menu appears only if you have the twinax attachment installed.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. Values set in print jobs (either by the print application or the printer driver) override
Twinax SCS Menu values set at the printer.
3. For more information about configuring the twinax attachment, see IBM Network
Printers: Twinax/Coax Configuration Guide.
4. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
TWINAX SCS
MENU ITEM
VALUE
Description
TRAY1
TRAY2
AUX
COR*
PORT
LAND
Specifies the default orientation for jobs printed from each tray
listed on the menu. TRAY1 is the standard 250-sheet input tray.
TRAY2 is the optional 500-sheet input tray; if you do not install it,
it will not be in the list. AUX is the flip-down tray in the front of
the printer. Each input can be assigned one of the following
default orientations
C-PORT
Ÿ
COR—computer output reduction: Printing in landscape with
the logical page reduced to fit more data on the physical
page. The printer reduces vertical spacing and uses a
smaller font with less space between letters.
Ÿ
PORT—portrait: the page has normal, upright business letter
orientation.
Ÿ
Ÿ
LAND—landscape: the page is wider than long.
C-PORT—compressed portrait: printing in portrait, but with
spaces reduced between characters (horizontal compression)
so that more text fits on a line. This allows more characters
per line.
LPI
0
3
Specifies a default lines per inch value. 0 specifies either the
value specified in the job, or the PCL default value for the printer.
4
6*
8
CPI
nn
Specifies the default characters per inch, or pitch. nn can be 5,
10, 12, 15, 17.1, 20, or 27. The default is 10.
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TWINAX SCS
MENU ITEM
VALUE
Description
CODE PAGE
nnn
Specifies the default code page to use. The default value is code
page 037.
037
273
274
275
277
278
280
281
282
284
285
297
500
871
U.S.A. and Canada
Austrian/German
Belgium
Brazil
Danish/Norwegian
Finnish/Swedish
Italy
Japanese (Latin)
Portugal
Spanish (Latin America)
United Kingdom
France
Multinational (International #5)
Iceland
APO
ENABLE*
DISABLE
Enables or disables automatic print orientation.
Ÿ
ENABLE—if the requested dimensions of the job fit on the
paper, the page is printed either in portrait or landscape,
whichever better fits the dimensions. If the requested
dimensions do not fit on the paper, the default orientation for
the tray (COR, PORT, LAND, or C-PORT) determines how
the sheet is printed.
Ÿ
DISABLE—the page prints using the default orientation for
the tray (COR, PORT, LAND, or C-PORT).
Notes:
1. Values specified in the data stream override values set at the
printer.
2. The factory defaults (orientation set to COR and
APO=ENABLE) give you the most flexibility.
3. The requested dimensions are determined by the values of
CPI, MPP, and MPL for the job. These values can be set in
the data stream. CPI can be set on the Twinax SCS menu.
The twinax default values for MPP and MPL cannot be set
from a menu; they are 132 for MPP and 62 for MPL.
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Coax Setup Menu
Use the Coax Setup Menu to configure the coax attachment. The following table
describes the settings you can change from the Coax Setup Menu. An asterisk (*) next
to a value in the table indicates the factory default. The Coax Setup Menu appears
only if you have the coax attachment installed.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. For more information about configuring the coax attachment, see IBM Network
Printers: Twinax/Coax Configuration Guide.
3. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
COAX SETUP
MENU ITEM
VALUE
Description
PORT TMEOUT
IRQ TMEOUT
HLD TMEOUT
BUSY TMEOUT
nnn
nn
Specifies the number of seconds the printer waits for data before
it determines there is no more data to receive for the job. The
printer then checks other installed attachments, and switches to
attachments with jobs waiting. nnn can be from 0 to 255. The
default is 90 seconds.
Specifies when an IRQ (intervention required) timeout is sent.
This tells the printer how long to wait for an intervention required
condition to be corrected before notifying the host of the error. nn
can be from 0 to 20 minutes. The default is 1 minute. 0
specifies to never send an IRQ timeout.
nn
Specifies the hold timeout value. This value tells the printer how
long to wait if the printer is offline for an intervention required
condition to be corrected. After this time elapses, the host is
notified of the error. nn can be from 0 to 20 minutes. The default
is 10 minutes. 0 specifies to never send a hold time out.
nnn
Specifies the busy timeout value. This specifies the amount of
time to wait (when the printer is connected to multiple ports) for
control to be returned to the coax attachment before notifying the
host. nnn can be from 0 to 999 minutes. The default is 20
minutes. 0 specifies to never send a busy timeout.
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COAX SETUP
MENU ITEM
VALUE
Description
EDGE-EDGE
OFF*
ON
Turns edge-to-edge printing on or off.
Ÿ
OFF—the printer maintains a border of 4 mm on all four
paper sides.
Ÿ
ON—The printer allows printing up to the physical page size.
Notes:
1. To prevent toner from contaminating the printer, IBM
recommends leaving EDGE-EDGE set to OFF; use ON only
when necessary.
2. The Coax Setup Menu item EDGE-EDGE applies to SCS
data only. To specify edge-to-edge printing for IPDS data,
use the EDGE-EDGE item on the IPDS Menu.
EAB
DISABLE*
ENABLE
Enables or disables the extended attribute buffer.
BUFFERSIZE
960
Specifies the buffer size in bytes.
1920*
2560
3440
3564
EARLY COMPL
ON*
OFF
Turns early print completion on or off for non-IPDS data sent over
the coax attachment. To turn early print completion on or off for
IPDS data, use the EARLY COMPL item on the IPDS Menu.
Ÿ
Ÿ
ON—sends an “order complete” as soon as data is received.
OFF—waits until the print job is physically complete to send
“order complete.”
PA1
PA2
none
none
Selecting this value and pressing the Continue/Enter key sends
a PA1 signal to the host.
Note: This applies to SCS only; not DSC/DSE or IPDS.
Selecting this value and pressing the Continue/Enter key sends
a PA2 signal to the host.
Note: This applies to SCS only; not DSC/DSE or IPDS.
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Twinax Setup Menu
Use the Twinax Setup Menu to configure the twinax attachment. The following table
describes the settings you can change from the Twinax Setup Menu. An asterisk (*)
next to a value in the table indicates the factory default. The Twinax Setup Menu
appears only if you have the twinax attachment installed.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
Important! If you change SCS ADDR or IPDS ADDR, you must power off the
printer, wait ten seconds, and then power on the printer for the new value to take
effect.
2. For more information about configuring the twinax attachment, see IBM Network
Printers: Twinax/Coax Configuration Guide.
3. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
TWINAX SETUP
MENU ITEM
VALUE
Description
SCS ADDR
OFF*
n
The twinax hardware address of the SCS port. n can be from 0 to
6.
Notes:
1. SCS ADDR and IPDS ADDR cannot be set to the same
value.
2. If you change SCS ADDR or IPDS ADDR, you must power
off the printer, wait ten seconds, and then power on the
printer for the new value to take effect.
3. When the optional IPDS SIMM is installed, each IBM
Network Printer can act as two separate printers on the same
twinax port. (The printer cannot be attached to two different
twinax systems using the same twinax card.) One “printer”
prints SCS data to one address (SCS ADDR), and the other
prints IPDS to another address (IPDS ADDR).
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TWINAX SETUP
MENU ITEM
VALUE
Description
IPDS ADDR
OFF*
n
The twinax hardware address of the IPDS port. n can be from 0
to 6.
Notes:
1. SCS ADDR and IPDS ADDR cannot be set to the same
value.
2. If you change SCS ADDR or IPDS ADDR, you must power
off the printer, wait ten seconds, and then power on the
printer for the new value to take effect.
3. When the optional IPDS SIMM is installed, each IBM
Network Printer can act as two separate printers on the same
twinax port. (The printer cannot be attached to two different
twinax systems using the same twinax card.) One “printer”
prints SCS data to one address (SCS ADDR), and the other
prints IPDS to another address (IPDS ADDR).
EDGE-EDGE
OFF*
ON
Turns edge-to-edge printing on or off.
Ÿ
AUTO—the printer uses the minimum amount of memory
necessary to print a page.
Ÿ
ON—The printer allows printing up to the physical page size.
Notes:
1. To avoid toner contaminating the printer, IBM recommends
leaving EDGE-EDGE set to OFF; use ON only when
necessary.
2. The Twinax Setup Menu item EDGE-EDGE applies to SCS
data only. To specify edge-to-edge printing for IPDS data,
use the EDGE-EDGE item on the IPDS Menu.
BUFFERSIZE
1024*
256
Specifies the IPDS buffer size in bytes. The SCS buffer size is
always 256.
PORT TMEOUT
nnn
Specifies the number of seconds the printer waits for data before
it determines there is no more data to receive for the job. The
printer then checks other installed attachments, and switches to
attachments with jobs waiting. Valid values are 5 to 300. The
default is 90 seconds.
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Coax DSC/DSE Menu
Use the Coax DSC/DSE Menu to define how the printer handles DSC/DSE
communications over the coax attachment. The following table describes the settings
you can change from the Coax DSC/DSE Menu. The options you specify apply only to
DSC/DSE mode. An asterisk (*) next to a value in the table indicates the factory
default. The Coax DSC/DSE Menu appears only if you have the coax attachment
installed.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. For more information about configuring the coax attachment, see IBM Network
Printers: Twinax/Coax Configuration Guide.
3. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
COAX DSC/DSE
MENU ITEM
VALUE
Description
PRINT IMAGE
ON*
OFF
Selects printing options in non-SCS mode.
Ÿ
ON
–
–
–
–
True Screen image in Local Copy
True Screen image in Non-SCS print
Unformatted print in Local Copy
Unformatted print in Non-SCS print
Ÿ
OFF
–
–
–
–
Null line suppression in Local Copy
Null line suppression in Non-SCS print
Formatted print in Local Copy
Formatted print in Non-SCS print
CR AT MPP+1
ON*
OFF
Sets a carriage return relative to the maximum print position
(MPP).
Ÿ
ON—a new line occurs when the carriage return occurs at
MPP+1. The next print position is at the first print position of
the new line (current line + 1, column 1).
Ÿ
OFF—no new line occurs when the carriage return occurs at
MPP+1. The next print position is at the first print position of
the current line (current line, column 1).
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COAX DSC/DSE
MENU ITEM
VALUE
Description
Forces a new line at MPP+1.
NL AT MPP+1
ON*
OFF
Ÿ
ON—an additional new line occurs at MPP+1, followed by
the carriage return. The next print position is at the first print
position of the new line (current line + 2, column 1).
Ÿ
OFF—no additional new line when the new line occurs at
MPP+1. The next print position is at the first print position of
the next line (current line + 1, column 1).
FF DATA
ON*
OFF
Forces the printer to eject the current page.
Ÿ
ON—when a Form Feed command is encountered, the
current page is ejected and the form is indexed to the first
line of the next page. The next print position is at the first
print position of the first line of the next page (next form, line
1, column 1).
Ÿ
OFF—when a Form Feed command is encountered, the
current page is ejected and the form is indexed to the first
line of the next page and spaced one position. The next
print position is at the first print position plus 1 of the first line
of the next page (next form, line 1, column 2).
FF LAST
ON*
OFF
Determines where to position the next character when the Form
Feed command occurs at the end of the print buffer.
Ÿ
ON—an automatic new line occurs after the print order is
completed (next form, line 2, column 1).
Ÿ
OFF—suppress automatic new line after the print order is
completed (next form, line 1, column 1).
FF VALID
OFF*
ON
Determines when a form feed command is valid.
Ÿ
ON—a Form Feed command occurs whenever it is
encountered.
Ÿ
OFF—a Form Feed command occurs only if it appears at the
first print position in a line, or at MPP+1. Treats a form feed
at other locations as blanks.
AUTO FUNCTION
OFF*
ON
Selects whether the next print position is on a new line or a new
page.
Ÿ
OFF—a new line is executed automatically at the end the
print order (when printing of a buffer is completed) unless a
form feed (FF), new line (NL), or carriage return (CR) was
the last character in the print order.
Ÿ
ON—a form feed is executed automatically at the end of the
print order (when printing of a buffer is completed) unless a
form feed (FF) is the last character in the print order.
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IPDS Menu
The following table describes the settings you can change from the IPDS Menu. An
asterisk (*) next to a value in the table indicates the factory default. The IPDS Menu
appears only if you have the IPDS SIMM installed.
Notes:
1. To select a new value, press the Continue/Enter key when the value is displayed
in the message display area. An asterisk (*) appears next to the value in the
message display area, indicating that it is now active.
2. Values specified in IPDS print jobs override IPDS Menu values set at the printer.
3. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
IPDS MENU
ITEM
VALUE
Description
PAGEPROT
AUTO*
ON
Sets page protection:
Ÿ
AUTO—the printer uses the minimum amount of memory necessary to
print a page.
Ÿ
ON—the printer reserves enough memory to process an entire page
without compression before it prints the page. This can help in the
rare case where the printer compression scheme causes a loss of
quality in complex graphics. This setting is available only when the
printer has enough memory. See “Memory Requirements” on page 3
for more information.
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IPDS MENU
ITEM
VALUE
nnnn
Description
DEF CD PAG
Specifies the default code page. The default value is code page 037.
037 US, Canada, Netherlands, Portugal
038 US English ASCII
260 Canadian French
273 Austrian/German
274 Belgium
276 Canadian French
277 Danish/Norwegian
278 Finnish/Swedish
280 Italian
281 Japanese
284 Spanish
285 UK English
286 Austrian/German (alternate)
287 Danish/Norwegian (Alternate)
288 Finnish/Swedish (Alternate)
290 Japanese/Katakana
297 French
420 Arabic
423 Greek
424 Hebrew
500 Belgium, Switzerland / International
870 Latin 2 Multilingual
871 Icelandic
875 Greek
880 Cyrillic
892 OCR - A
893 OCR - B
905 Turkish
1025 Cyrillic Multilingual
1026 Turkish
EMULATION
4028*
4312
Specifies the printer to emulate. Select 4312 only if you have the
appropriate level of PSF software installed. (Consult with your system
administrator.)
DEFAULT FGID
nnnnn
Specifies the default FGID (Font Typeface Global Identifier), which
identifies the default resident font the printer uses. The default value is
FGID 416, which specifies Courier 10 point as the default resident font.
To display the list of fonts and FGIDs the printer supports, print out a list of
IPDS resident fonts (see “Printing a List of IPDS Resident Fonts” on
page 17).
DEF CPI
nn.n
Selects characters-per-inch (pitch) for the default font. Valid values are
5.0 to 30.0 in tenths of an inch. The default value is 10.0.
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IPDS MENU
ITEM
VALUE
ON*
Description
VPA CHK
Turns valid printable area checking on or off.
OFF
Ÿ
ON—the printer checks for pels that fall outside the intersection of the
logical and physical pages. If pels fall outside the area, the printer
reports an error to the host if the IPDS Exception Handling Control
command setting requires error reporting.
Ÿ
OFF—The printer does not report pels outside the valid printable area.
X-OFFSET
nnn
Sets the print offset in the X (horizontal) direction. nnn can be from -999
to 999. The default setting is 0 pels. Positive values move the starting
point for printing to the right of the physical point of origin. Negative
values move the starting point for printing to the left. The physical point of
origin is towards the top left corner of a portrait page. If you rotate the
page, the physical point of origin rotates as well.
Note: The X-OFFSET and Y-OFFSET options are intended to allow older
line printer print jobs to fit on a page where edge-to-edge printing is not
possible. Using X-OFFSET and Y-OFFSET is NOT recommended when
generating new applications, especially duplex applications.
Y-OFFSET
nnn
Sets the print offset in the Y (vertical) direction. nnn can be from -999 to
999. The default setting is 0 pels. Positive values move the starting point
for printing down from the physical point of origin. Negative values move
the starting point for printing up. The physical point of origin is towards the
top left corner of a portrait page. If you rotate the page, the physical point
of origin rotates as well.
Note: The X-OFFSET and Y-OFFSET options are intended to allow older
line printer print jobs to fit on a page where edge-to-edge printing is not
possible. Using X-OFFSET and Y-OFFSET is NOT recommended when
generating new applications, especially duplex applications.
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IPDS MENU
ITEM
VALUE
Description
PAGE
WHOLE*
PRINT
COMP1
COMP2
Determines how data is positioned on the page.
Ÿ
WHOLE—IPDS whole page (default). The printer does not move or
compress the page. This is the preferred method; all page positioning
and formatting is done at the application level on the host. The
PRINT, COMP1, and COMP2 options may alter the appearance of the
page, or may not be compatible to predecessor products (for example,
3116, 3916), especially when combined with duplex and other IPDS
MENU page format adjustments such as X-OFFSET and Y-OFFSET.
PRINT, COMP1, and COMP2 are included to allow older line printer
jobs to fit on a page where edge-to-edge printing was not possible;
they are NOT recommended for use in generating new applications.
Ÿ
PRINT—IPDS print page. If the page origin falls within the unprintable
area, the origin of the page is moved to the inside edge of the nearest
unprintable area border. If the origin violates the unprintable area on
two edges, it is moved to the nearest inside corner of the unprintable
area. If the origin violates only one edge unprintable area, then the
origin is adjusted to get out of only that area.
If a location adjustment is made, the printed page shifts in the
direction of the adjustment. There is no compression, so the
opposite-edge data may be pushed off the page.
Note: PRINT requires EDGE-EDGE set OFF to work. Any data
placed in this unprintable area is lost. Also, PRINT will not work on
envelopes or media overlays (overlays that are part of the base page,
not the overlays included in the variable print data).
Ÿ
Ÿ
COMP1—COMP1 format uses PRINT page as a base, and then
compresses the spacing between text lines generated by the IPDS
Begin Line command. Its primary purpose is to compress Begin Line
text data into a page with unprintable borders.
COMP2—COMP2 format uses PRINT page as a base, and then adds
compression IPDS Begin Line command (see COMP1) and of the
following vertical text positioning commands: Absolute Move Baseline,
Relative Move Baseline, Draw B Axis Rule, Draw I Axis Rule.
Note: Alignment problems can occur if you select COMP1 or COMP2 and
you print jobs that mix text with images, graphics, or bar codes. Problems
arise when text positioning commands are used to move across text or
into non-text (image, graphic, or bar-code) areas. Both COMP1 and
COMP2 reduce the line spacing of text only and have no effect on non-text
data. To minimize this problem, select COMP1, because Begin Line
commands are not normally used to move across or into non-text areas.
If, however, the application you want to compress does not use Begin Line
commands, you should select COMP2.
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IPDS MENU
ITEM
VALUE
OFF*
Description
Turns edge-to-edge printing on or off.
EDGE-EDGE
ON
Ÿ
OFF—the printer maintains a no-print border of 4 mm on all four
paper sides.
Ÿ
ON—The printer allows printing up to the physical page size.
Notes:
1. To prevent toner from contaminating the printer, IBM recommends
leaving EDGE-EDGE set to OFF; use ON only when necessary.
2. The IPDS Menu item EDGE-EDGE applies to IPDS data only. To
specify edge-to-edge printing for non-IPDS data sent over the coax
attachment, use the EDGE-EDGE item on the Coax Setup Menu. To
specify edge-to-edge printing for non-IPDS data sent over the twinax
attachment, use the EDGE-EDGE item on the Twinax Setup Menu.
FONT SUB
OFF*
ON
Turns font substitution on or off.
Ÿ
OFF—if a job requests a font that is not loaded on the printer, the port
generates an IPDS NACK message and the host holds the job.
Ÿ
ON—if a job requests a font that is not loaded on the printer, the
printer attempts to substitute another font.
IPDS PORT
COAX*
TX
TRING
ETHER
Specifies the attachment you use for IPDS jobs.
Note: You can print IPDS from more than one port; setting this item,
therefore, does not restrict you from printing from multiple ports. Also, this
item may not appear on some printers.
EARLY COMPL
OFF*
ON
Turns early print completion on or off for IPDS jobs.
Ÿ
OFF—the printer waits until the job is physically complete to signal the
host that the job is complete.
Ÿ
ON—the printer signals the host that the job is complete as soon as
the IPDS data is formatted.
Setting EARLY COMPL=ON may improve print performance, but may also
degrade recovery and cause lost data for some printing problems, such as
jams.
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Machine Information Menu
Use the Machine Info Menu to display information about printer supply usage. The
following table describes the functions you can perform from the Machine Info Menu.
Note: To perform the action associated with the menu item you select, press the
Continue/Enter key. If you are unfamiliar with using the operator panel to work with
menus, please read “Using the Operator Panel Keys” on page 10 and “Navigating
Menus” on page 12 before continuing.
MACHINE INFO MENU
Description
ITEM
PAGE COUNT
ERROR LOG
TONER CTR
Displays the number of pages the printer has printed.
Displays the error log. Use the Value key to scroll through the list.
Displays the toner cartridge counter.
Note: IBM recommends resetting this counter whenever you change toner
cartridges. To reset the counter:
1. Simultaneously press the Shift and Value keys.
2. Press the Continue/Enter key.
The new value will not be displayed until the next time you power off and then
power on the printer.
FUSER CTR
Displays the fuser counter.
Note: IBM recommends resetting this counter whenever a new usage kit is
installed. To reset the counter:
1. Simultaneously press the Shift and Value keys.
2. Press the Continue/Enter key.
The new value will not be displayed until the next time you power off and then
power on the printer.
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Language Menu
Use the Language Menu to select the language that the printer uses to display
messages and menus on the operator panel. English is the factory default.
Notes:
1. To select a language, press the Continue/Enter key when the language value is
displayed in the message display area. An asterisk (*) appears next to the new
value, indicating that it is now active.
2. If you are unfamiliar with using the operator panel to work with menus, please read
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12
before continuing.
ITEM
ENGLISH*
Description
Selects the language in which the printer displays operator panel messages and
menus.
DANISH
DUTCH
FINNISH
FRENCH
GERMAN
ITALIAN
Note: On the actual operator panel, the name of each language may be spelled
using its native spelling. Also, the order of the languages may be different than the
order displayed here.
NORWEGIAN
PORTUGUESE
SPANISH
SWEDISH
KATAKANA
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Chapter 6. Maintaining the Printer
This chapter describes how to:
Ÿ
Ÿ
Replace the toner cartridge
Clean the outside covers of the printer
Note: Routine care and maintenance of the printer is the customer's responsibility.
Replacing Supplies
It is the customer's responsibility to order supplies for the Network Printer 12. For the
best print quality and performance, use IBM supplies.
Printing supplies can be ordered through your IBM authorized printer or printer supplies
reseller. If you have no reseller, you can call 1-888-IBM-PRINT (1-888-426-7746) in
the U.S. or Canada to ask for an authorized dealer or to order from IBM Printer
Supplies.
In other countries, contact your point of purchase for information about where to order
supplies.
In Europe, you can call IBM Supplies Fulfillment Operations at 31-43-350 2756 or at the
following numbers:
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Denmark: 80015534
Finland: 08001-13110
France: 05-905871
Germany: 0130 818005
Italy: 1-678 78349
Norway: 800-11389
Sweden: 020-794270
United Kingdom: 0800-968679
Replacing the Usage Kit
The usable life of the usage kit depends on the type of paper you use and the type of
output you print.
Although the usage kit must be installed by a service reresentative, it is the customer's
responsibility to purchase the kit. The part numbers for the usage kit are:
Ÿ
Ÿ
Ÿ
Model 001 (120 volt): 63H3110
Model 002 (230 volt): 63H3111
Model 003 (100 volt): 63H3117
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91
Changing the Toner Cartridge
Important
Use a toner cartridge that is designed specifically for the Network Printer 12. The
part number for a replacement toner cartridge is 63H3005.
A toner cartridge can print approximately 6,000 pages of letter-size paper, containing
text or graphics that cover 5% of the page. Depending on the type of printing you do,
you can obtain double the page yield if you use the TonerMiser feature. For example,
using the TonerMiser feature and a density setting of 2, you can expect an average
cartridge life of 12,000 images at 5% coverage. To use the TonerMiser feature, you
can set the Config Menu QUALITY setting to ECONO, or select toner saver print quality
mode using your printer driver. (Note that the driver setting will override the menu
setting.) The page-per-cartridge average goes down if you routinely print text or
graphics that cover more than 5% of the page.
When the toner cartridge is low or empty, the 02 TONER LOW message appears in the
display.
To display the number of pages printed using the current toner cartridge, select TONER
CTR on the Machine Info Menu (see “Machine Information Menu” on page 89). Note
that the counter is accurate only if it was reset when the current cartridge was installed.
Use the following procedure to replace the toner cartridge.
1. Remove all paper from the auxiliary tray, and close it.
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2. Press the release button and open the top cover.
Attention: Do not touch any of the internal parts.
3. Remove the used toner cartridge.
Note: Keep the toner cartridge level to avoid spilling toner. If you use the IBM
Printer Supplies Return Program, you can use the box containing the new toner to
return the old toner cartridge to IBM for recycling. Follow the instuctions on the
brochure included with the new toner cartridge.
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4. Remove the new toner cartridge from its foil wrapper. Save the foil wrapper in
case you need to store the cartridge at a later date.
Attention: Do not expose the cartridge to direct sunlight. Do not leave the
cartridge exposed outside the printer or the foil wrapper for more than five minutes.
5. Grip the cartridge at each end and gently rock it from side to side to evenly
distribute the toner.
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6. Place the cartridge on a flat surface and locate the yellow tape at the end of the
cartridge. Pull the end of the tape straight out to remove the toner seal.
7. Grip the toner cartridge as shown. Slide the cartridge into the printer guide
channels. To make sure the toner cartridge is secure, gently press both ends of
the cartridge until the cartridge stops.
8. Close the top cover.
9. Reset the toner counter. See “Machine Information Menu” on page 89.
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Cleaning the Printer
Use a soft, lint-free cloth to clean the outside covers of the printer.
Attention: Do not use abrasive cleaners on the printer covers. Do not use detergent
solutions or other liquids on electronic components. Do not use cleaners that contain
ammonia.
Cleaning the ROS Mirror
If white strips appear in printed pages, you need to clean the ROS mirror. To do this,
pinch the cleaning brush and then gently slide it across the mirror once.
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Chapter 7. Installing Printer Options
This chapter describes how to install and remove the following options:
The SIMM and hard drive (see page 98)
The Network Interface Card (see page 110)
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
The duplex unit (see page 114)
The 500-sheet paper tray (see page 125)
The face-up output bin (see page 138)
The envelope tray (see page 141)
Important
To verify that an option is installed correctly, print the configuration page. See
“Printing the Printer Configuration Page” on page 13. Also, make sure you update
your printer driver to indicate the new feature is installed.
Handling Static Sensitive Devices
When you handle options and other computer components, take these precautions:
Ÿ
Ÿ
Ÿ
Limit your movement. Movement can cause static electricity to build up around
you.
Always handle components carefully. Handle adapters and memory-module kits by
the edges. Never touch any exposed circuitry.
When you are installing a new option, touch the static-protective package
containing the option to the mounting bracket on the controller card for at least two
seconds. This reduces static electricity from the package and from your body.
Ÿ
Ÿ
When possible, remove the option and install it directly in the controller without
setting the option down. When this is not possible, place the static-protective
package that the option came in on a smooth, level surface and place the option
on it.
Do not place the option on the printer cover or other metal surface.
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97
The SIMM and Hard Drive Options
Optional SIMMs include:
Ÿ
Ÿ
Ÿ
Dynamic random access memory (DRAM) SIMMs: 4MB, 8MB, 16MB, or 32MB
Flash memory SIMMs: 2MB or 4MB
Data stream SIMMs:
–
–
Adobe PostScript Level 2
Intelligent Printer Data Stream (IPDS)
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Installing a SIMM
Important
Follow the instructions for handling static-sensitive devices described on page 97.
Use the following procedure to install a SIMM:
1. Power off the printer.
CAUTION:
Failure to turn off the printer before working with its internal components can
result in electric shock.
2. Unplug the printer from the wall outlet.
3. Remove the power cord from the back of the printer.
4. To remove the cover, do the following:
a. Open the top cover.
b. Pull out the 250-sheet paper tray far enough for you to grip the side cover.
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c. At the back of the printer, loosen the screws that fasten the side cover.
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d. Do the following to remove the side cover:
Ÿ
Ÿ
Ÿ
Grip the cover as shown
Gently lift up on the top of the side cover
Pull the side of the side cover out and then slide the cover off.
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5. Locate the correct socket group for the type of SIMM you are installing. There are
two socket groups: one contains two sockets, the other contains four sockets. The
DRAM SIMMs (memory) must be installed in one of the sockets in the socket
group of two. The IPDS SIMM, PostScript SIMM, and the flash memory SIMMs
must be installed in one of the sockets in the socket group of four.
Note: Early printers may have the PCL5e SIMM already installed in socket 0. If
the SIMM is not installed, PCL5e data stream support is integrated into the
controller card.
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6. Hold the SIMM with the notch facing the socket (on DRAM SIMMs the notch goes
at the bottom; for flash memory, PostScript, or IPDS SIMMs the notch goes at the
top). Insert the SIMM at a 45 degree angle and move it into position in the socket.
Using your thumbs, press with even pressure on both ends of the SIMM until the
SIMM is firmly seated in the socket.
7. Make sure the clips on either end of the socket snap into place to hold the SIMM.
If necessary, use your thumbs to move the clips upright into the grooves to lock the
SIMM in place.
8. Verify that the SIMM is correctly installed in the socket by looking at its position
from the sides of the controller card.
9. If you are also installing a hard drive, go to step 5 on page 107.
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10. Reinstall the side cover as follows:
a. Slide the side cover back on the printer until it clicks into place.
b. At the back of the printer, tighten the screws that fasten the side cover.
11. Close the top cover and push the paper tray back in.
12. Connect the power cord to the back of the printer.
13. Connect the other end of the power cord to a grounded AC outlet.
14. Switch the printer power on.
15. After the printer warms up, the READY message displays on the operator panel.
Note: If the message display area shows solid rectangles, reseat the card.
16. To confirm that you have correctly installed an option, print a configuration page.
The report will list the options if they have been correctly installed. See “Printing
the Printer Configuration Page” on page 13.
Note: If the SIMM you installed does not appear on the printer configuration page,
make sure that it is correctly seated.
17. Update your printer driver to indicate what you just installed (more memory, flash
memory, a PostScript SIMM, or an IPDS SIMM).
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Installing a Hard Drive
Important
Follow the instructions for handling static-sensitive devices described on page 97.
Use the following procedure to install a hard drive:
1. Power off the printer.
CAUTION:
Failure to turn off the printer before working with its internal components can
result in electric shock.
2. Unplug the printer from the wall outlet.
3. Remove the power cord from the back of the printer.
4. To remove the cover, do the following:
a. Open the top cover.
b. Pull out the 250-sheet paper tray far enough for you to grip the side cover.
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c. At the back of the printer, loosen the screws that fasten the side cover.
d. Grip the cover as shown.
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e. Lift up on the top of the side cover.
f. Pull the side of the side cover out and then slide the cover off.
5. Unpack the hard drive.
6. Position the hard drive with the four screws facing the four matching holes on the
controller card.
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7. Push the hard drive firmly into the card and slide it down toward the connector at
the bottom of the controller card. The pins on the hard drive should be firmly
seated in the connector slots.
8. If you are also installing memory or data stream SIMMs, go to step 5 on page 102.
9. Reinstall the side cover as follows:
a. Slide the side cover back on the printer until it clicks into place.
b. At the back of the printer, tighten the screws that fasten the side cover.
10. Close the top cover and push the paper tray back in.
11. Connect the power cord to the back of the printer.
12. Connect the other end of the power cord to a grounded AC outlet.
13. Switch the printer power on.
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14. After the printer warms up, the READY message displays on the operator panel.
Note: If message display area shows solid rectangles, reseat the card.
15. To confirm that you have correctly installed a hard drive, print a configuration page.
The report will list the hard drive if it has been correctly installed. See “Printing the
Printer Configuration Page” on page 13.
Note: If the hard drive does not appear, make sure that it is correctly seated.
16. Make sure you update your printer driver to indicate the new hard drive is installed.
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The Network Interface Card
The Network Printer 12 attaches to networks and other system configurations through
these optional cards:
Ÿ
Ÿ
Ÿ
Ÿ
IBM Network Card for Ethernet (10BaseT/10Base2)
IBM Network Card for Token Ring
IBM Twinax SCS Interface Card
IBM Coax SCS Interface Card
If you have purchased an optional network interface card for your printer, install it using
the procedure in this section.
A system or network administrator should review the documentation shipped with the
network interface card to configure the printer and your computing environment
correctly. IBM Network Printers: Ethernet and Token Ring Configuration Guide is
shipped with the Ethernet and Token Ring network interface cards. IBM Network
Printers: Twinax/Coax Configuration Guide is shipped with the Twinax and Coax
network interface cards.
Only a system or network administrator should configure your network computing
environment for this printer.
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Installing a Network Interface Card
Important
Follow the instructions for handling static-sensitive devices described on page 97.
Use the following procedure to install a Network Interface card:
1. Unpack the network interface card, and set aside the software and documentation
that arrived with the card.
2. If you are installing a token ring card, you must complete the following procedure to
set the line speed for the card. If you are not installing a token ring card, skip this
step and go to Step 3.
a. Lay the token ring card in front of you with the faceplate towards you.
b. On the right, rear side are six pins and two small jumpers.
Ÿ
If you are installing the card for a 4Mbps network, place a jumper over the
pins labeled 4.
Ÿ
If you are installing the card for a 16Mbps network, place a jumper over
the pins labeled 16.
3. Switch the printer power off.
Attention: Do not switch the power off if the printer is printing a page. This action
jams the printer.
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CAUTION:
Failure to turn off the printer before working with its internal components can
result in electric shock.
4. Unplug the printer from the wall outlet.
5. Remove the power cord from the back of the printer.
6. Move to the back of the printer. Loosen and remove the thumbscrews that hold
the slot cover. Remove the cover and store it for future use.
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7. Insert the card into the slot, aligning it with the two guides at the top and bottom of
the slot. Slide the card vertically into these guides, pushing slowly and firmly until
you can feel the card seat into the socket.
8. Tighten the thumbscrews.
9. Now that you have installed the card, your system administrator will need to
configure the printer and its computing environment. See IBM Network Printers:
Ethernet and Token Ring Configuration Guide for Ethernet and Token Ring cards.
See IBM Network Printers: Twinax/Coax Configuration Guide for twinax and coax
cards. These documents are shipped with the cards.
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The Duplex Unit Option
This section describes how to install and remove the optional duplex unit.
The optional duplex unit allows paper fed from either the 250-sheet main paper tray or
the 500-sheet optional paper tray to be printed on both sides. Acceptable paper sizes
and weights for use with the duplex unit are as follows:
Paper Size
A4, Letter, 13-in. Legal (Folio), 14-in. Legal
2
16 lb to 28 lb (60 grams/meter to 105 grams/meter )
2
Paper Weight
Notes:
1. The duplex unit should be installed before installing the 500-sheet paper tray
option.
2. If the optional 500-sheet paper tray is already installed, remove it and install the
optional duplex unit. Then reinstall the 500-sheet paper tray option.
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Installing the Duplex Unit
Use the following procedure to install the duplex unit:
1. Switch the printer power off.
2. Unplug the printer from the wall outlet.
3. Remove the power cord from the back of the printer.
4. Unpack the duplex unit and place it on a flat stable surface.
5. Remove the packing materials and save them for future use.
6. Lock the vertical section of the duplex unit into place as follows:
a. Locate the gold metal bar locking bar.
b. Lift the vertical section of the duplex unit.
c. Slide the keyhole in the gold metal locking bar over the connecting pin on the
vertical unit.
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7. Insert the black plastic duplex chute into the opening at the back of the printer.
Make sure the pins on the bottom of the chute are seated in the slot on the left of
the opening and the hole on the right of the opening.
Note: The duplex chute remains loose until you secure it in the next step.
8. Use the white plastic locking clips to fasten the duplex chute to the printer.
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9. Use a flathead screwdriver or the flat rectangular key stored inside the vertical
section to remove the plastic cover to the right of the duplex chute.
Note: Store the plastic cover and the metal key inside the vertical section.
10. Facing the front of the printer, hold the printer by its corners, and set it on top of
the duplex unit.
Note: Make sure you align the right side of the duplex unit with the right side of
the printer.
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11. Make sure the printer is firmly seated on the duplex unit.
12. Snap the locking clips into the notches located on each side of the back of the
printer.
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13. Close the vertical section of the duplex unit.
14. Snap the remaining two locking clips into the notches located at the front of the
printer as follows:
a. Remove the 250-sheet paper tray completely and then slide the duplex tray
out until the two notches at the front of the printer are clearly visible.
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b. Snap the locking clips into the notches located at the front of the printer.
c. Close the duplex tray and reinstall the the 250-sheet paper tray.
15. Connect the power cord to the back of the printer.
16. Connect the other end of the power cord to a grounded AC outlet.
17. Switch the printer power on.
Note: If the operator panel displays any message other than READY, see
Appendix B, “Printer Messages” on page 161 for more information.
18. To make two-sided printing the printer default, set the Paper Menu DUPLEX item
to ON. See “Making Duplex or Simplex Printing the Printer Default” on page 16.
19. To verify that the duplex unit is installed correctly, you can print a list of PCL5e
fonts. See “Printing a List of PCL5e Fonts” on page 17.
20. Make sure you update your printer driver to indicate the duplex unit is installed.
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Removing the Duplex Unit
Use the following procedure to remove the duplex unit:
1. Switch the printer power off.
2. Unplug the printer from the wall outlet.
3. Remove the power cord from the back of the printer.
4. Press the release button on the vertical section to open the vertical section.
5. Unfasten the two locking clips between the printer and the duplex unit at the back
of the printer. Pinch the locking clips to remove them.
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6. Remove the 250-sheet paper tray completely and then slide the duplex tray out
until the two locking clips at the front of the printer are clearly visible.
7. Unfasten the two locking clips between the printer and the duplex unit at the front
of the printer. Pinch the locking clips to remove them.
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8. Close the duplex tray and reinstall the 250-sheet paper tray.
9. Facing the front of the printer, hold the printer by its corners and carefully lift the
printer off the duplex unit. Set the printer on a flat stable surface.
10. Remove the small cover stored inside the vertical section and reinstall it at the right
side of the printer opening.
11. Unlatch the locking bar at the side of the horizontal section.
12. Remove the two locking clips on the duplex chute. Store them for future use.
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13. Remove the duplex chute. Store it for future use.
14. Make sure you update your printer driver to indicate the duplex unit is no longer
installed.
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The 500-Sheet Paper Tray Option (Tray 2)
Each 500-sheet paper tray option consists of:
Ÿ
Ÿ
A paper tray support unit that attaches to the printer
A paper tray that holds the paper and is inserted into the support unit.
This section describes how to install a paper tray support unit with a 500-sheet paper
tray and how to remove the support unit. Because this option, when installed,
significantly increases the weight of the printer, consider installing the tray after other
options are installed.
Acceptable paper sizes and weights for the 500-sheet paper trays are as follows:
Paper size
A4, Letter, 13-in. Legal (Folio), 14-in. Legal,
2
2
Paper weight
Paper capacity
16- to 28-pound paper (60 grams/meter to 105 grams/meter )
Up to 54 mm (2 in.) maximum stack height
See “Loading Paper into the 500-Sheet Paper Tray (Tray 2)” on page 38 for
instructions on loading paper.
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Preparing the Printer
Use the following procedure to prepare the printer before installing the optional paper
tray:
1. Switch the printer power off.
2. Unplug the printer from the wall outlet.
3. Remove the power cord from the back of the printer.
4. Unpack the paper tray support unit and place it on a flat stable surface.
5. Remove the tape and packing materials from the paper tray support unit.
Note: Save the packing material for future use.
6. At the back of the support unit, hold down the cardboard packing material that is
inside the paper tray as you pull the paper tray out of the support unit.
7. Remove the cardboard from inside the paper tray and set aside the locking clips
that are packed inside the tray.
8. Save the packing materials for future use.
9. If a duplex unit is already installed, go to “Placing the Printer with Duplex Unit on
the Paper Tray Support Unit” on page 130. Otherwise, go to “Placing the Printer
on the Paper Tray Support Unit” on page 127.
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Placing the Printer on the Paper Tray Support Unit
Use the following procedure to place the printer on the paper tray support unit when no
duplex unit is installed. If a duplex unit is installed, see “Removing the 500-Sheet
Paper Tray Support Unit (No Duplex Unit)” on page 134.
Attention: Printer power should be off before performing this procedure.
1. Facing the front of the printer, hold the printer by its corners, and set it on top of
the support unit. Make sure the printer is firmly seated on the support unit. Also
make sure the corners of the printer are aligned with the corners of the support
unit.
2. Snap the locking clips into the notches located at the back of the printer and the
support unit.
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3. Snap the locking clips into the notches located at the front of the printer and the
support unit, as follows:
a. Remove the 250-sheet paper tray and then slide the 500-sheet paper tray out
until the two notches at the front of the printer are clearly visible.
b. Snap the locking clips into the notches located at the front of the printer and
the support unit.
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c. Close the 500-sheet paper tray and reinstall the the 250-sheet paper tray.
CAUTION:
The printer is extremely heavy with the optional paper tray installed. Always
remove the optional paper tray before lifting the printer. Use care or ask for
assistance when you lift the printer.
4. Connect the power cord to the back of the printer.
5. Connect the other end of the power cord to a grounded AC outlet.
6. Switch the printer power on.
Note: If the operator panel displays any message other than READY, see
Appendix B, “Printer Messages” on page 161 for more information.
7. From the Paper Menu, set SOURCE to TRAY2 to use the 500-sheet paper tray as
the default source tray (see “Selecting The Default Input Tray” on page 46).
Note: Many applications allow you to specify the input tray you want to use. This
value will override any value set at the printer. If your application does not let you
pick an input tray, use the Paper Menu to select the tray.
8. Make sure you update your printer driver to indicate Tray 2 has been installed.
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Placing the Printer with Duplex Unit on the Paper Tray Support Unit
Use the following procedure to place the printer on the paper tray support unit when a
duplex unit is installed:
Attention: Printer power should be off before performing this procedure.
1. Facing the front of the printer, hold the printer and the duplex unit by the grips on
both sides of the duplex unit. Set them on top of the support unit.
2. Make sure the printer and duplex unit are firmly seated on the support unit. Also
make sure the corners of the printer and duplex unit are aligned with the corners of
the support unit.
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3. Snap the locking clips into the notches located at the back of the duplex unit and
the support unit.
4. Snap the locking clips into the notches located at the front of the duplex unit and
the support unit, as follows:
a. Remove the duplex paper tray completely and then slide the 500-sheet paper
tray out until the two locking clips at the front of the duplex unit are clearly
visible.
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b. Snap the locking clips into the notches located at the front of the duplex unit
and the support unit.
c. Close the 500-sheet paper tray and reinstall the the duplex paper tray.
CAUTION:
The printer is extremely heavy with the optional paper tray installed.
Always remove the optional paper tray before lifting the printer. Use
care or ask for assistance when you lift the printer.
5. Connect the power cord to the back of the printer.
6. Connect the other end of the power cord to a grounded AC outlet.
7. Switch the printer power on.
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Note: If the operator panel displays any message other than READY, see
Appendix B, “Printer Messages” on page 161 for more information.
8. From the Paper Menu, set SOURCE to TRAY2 to use the 500-sheet paper tray as
the default source tray (see “Selecting The Default Input Tray” on page 46).
Note: Many applications allow you to specify the input tray you want to use. This
value will override any value set at the printer. If your application does not let you
pick an input tray, use the Paper Menu to select the tray.
9. Make sure you update your printer driver to indicate Tray 2 has been installed.
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Removing the 500-Sheet Paper Tray Support Unit (No Duplex Unit)
Use the following procedure to remove the 500-sheet paper tray support unit when no
duplex unit is installed:
1. Switch the printer power off.
2. Unplug the printer from the wall outlet.
3. Remove the power cord from the back of the printer.
4. Unfasten the two locking clips between the printer and the support unit at the back
of the printer. Pinch the locking clips to remove them.
5. Remove the 250-sheet paper tray and then slide the 500-sheet paper tray out until
the two locking clips at the front of the printer are clearly visible.
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6. Unfasten the two locking clips between the printer and the support unit at the front
of the printer. Pinch the locking clips to remove them.
7. Close the 500-sheet paper tray and reinstall the the 250-sheet paper tray.
8. Facing the front of the printer, hold the printer by its corners, and carefully lift it off
the support unit. Set the printer on a flat stable surface.
9. Store the locking clips for future use.
10. Make sure you update your printer driver to indicate Tray 2 has been removed.
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Removing the 500-Sheet Paper Tray Support Unit (Duplex Unit)
Use the following procedure to remove the 500-sheet paper tray support unit when a
duplex unit is installed:
1. Switch the printer power off.
2. Unplug the printer from the wall outlet.
3. Remove the power cord from the back of the printer.
4. Unfasten the two locking clips between the duplex unit and the support unit at the
back of the printer. Pinch the locking clips to remove them.
5. Remove the duplex tray and then slide the 500-sheet paper tray out until the two
locking clips at the front of the printer are clearly visible.
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6. Unfasten the two locking clips between the duplex unit and the support unit at the
front of the printer. Pinch the locking clips to remove them.
7. Close the 500-sheet paper tray and reinstall the the duplex tray.
8. Facing the front of the printer, hold the printer and the duplex unit by the grips on
both sides of the duplex unit, and carefully lift the printer off the support unit. Set
the printer on a flat stable surface.
9. Store the locking clips for future use.
10. Make sure you update your printer driver to indicate Tray 2 has been removed.
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The Face-Up Output Bin Option
This section describes how to install and remove the face-up output bin. The face-up
bin holds up to 20 sheets of paper, which come out of the printer with the printed side
facing up. (Duplex jobs come out of the printer odd-page up.)
Acceptable media sizes and weights for use with the paper output bin are as follows:
Paper sizes
A4, Letter, 13-in. Legal (Folio), 14-in. Legal, Statement, Executive,
A5, A6, B5 JIS, B5-ISO
2
2
Paper weight
Other Media:
Transparencies
16- to 28-pound paper (60 grams/meter to 105 grams/meter )
2
Up to 190 grams/meter
Paper-backed
labels
Card stock
Envelopes
Other media
capacity
40 transparencies
40 paper-backed labels
25 postcards
10 envelopes
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Installing the Face-Up Output Bin
Use the following procedure to install the face-up output bin:
1. Insert the three tabs on the face-up output bin into the opening at the back of the
printer or the vertical section of the optional duplex unit (if installed).
2. Pull the center grip to open the large extension then flip out the small extension, if
necessary.
3. From the Paper Menu, set OUTPUT to FACE-UP to set the face-up output bin as
the default output bin (see “Selecting The Default Output Bin” on page 46).
4. Make sure you update your printer driver to indicate the face-up output bin is
installed.
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Removing the Face-Up Output Bin
Use the following procedure to remove the face-up output bin:
1. Flip the small extension to close it and push the center grip to close the large
extension.
2. Remove the face-up output bin from the rear of the printer or the vertical section of
the optional duplex unit (if installed).
3. Make sure you update your printer driver to indicate the face-up output bin has
been removed.
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The Envelope Tray Option
This section describes how to install and remove the envelope tray in the optional
500-sheet paper tray.
Note: The optional 500-sheet paper tray must be installed before the envelope tray
can be installed.
Acceptable envelope sizes and weights for the envelope tray are as follows:
Envelope sizes
Commercial #10 — 4.125 x 9.5 in. (104.8 x 241.3 mm)
Monarch — 3.875 x 7.5 in (98.4 x 190.5 mm)
DL — 110 x 220 mm (4.4 x 8.8 in.)
C5 — 62 x 229 mm (6.48 x 9.16 in.)
2
2
Envelope weights
16 lb to 28 lb (60 grams/meter to 105 grams/meter )
Envelope tray
capacity
60 envelopes
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Installing the Envelope Tray
Use the following procedure to install the envelope tray:
1. Remove the 500-sheet paper tray from the printer and store it for future use.
2. Unpack the envelope tray.
Note: Save the packing material for future use.
3. Slide the envelope tray into the paper tray support unit until it clicks into place.
4. See “Loading Envelopes into the Envelope Tray” on page 42 for instructions for
loading envelopes and postcards into the envelope tray.
5. From the Paper Menu, set SOURCE to ENVELOPE to use the envelope tray as
the source tray, and set ENVSIZE for the selected envelope size (see “Selecting
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The Default Input Tray” on page 46 and “Defining the Envelope Tray Envelope
Size” on page 47).
Note: Many applications allow you to specify the input tray and envelope size you
want to use. These values will override any value set at the printer.
6. Make sure you update your printer driver to indicate the envelope feeder has been
installed.
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Removing the Envelope Tray
Use the following procedure to remove the envelope tray:
1. Remove the envelope tray from the printer and store it for future use.
2. Slide the 500-sheet paper tray into the paper tray support unit until it clicks into
place.
3. Make sure you update your printer driver to indicate the envelope feeder has been
removed.
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Chapter 8. Connecting the Parallel and Serial Cables
Important!
You need to supply the parallel and serial cables; they are not included with the
Network Printer 12. Properly shielded and grounded cables and connectors (IBM
part number 63H3329 or its equivalent) must be used in order to meet FCC
emission limits.
Connecting the Parallel Cable
DANGER
To avoid personal risk, do not install or configure a communication port
during a lightning storm.
To prevent serious injury from electrical shock when connecting or
disconnecting the interface cable, power off the printer and unplug the
power cord.
1. Turn off the printer and unplug it from the wall.
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2. Attach the parallel cable to the parallel interface port on the back of the printer.
Make sure you attach the grounding strap on the parallel cable to the grounding
screw located just above the parallel interface port.
3. Attach the other end of the cable into the parallel interface slot on your PC or
workstation.
4. Plug in and power on your printer.
5. Use the Parallel Menu to configure communications for the parallel port. See
“Parallel Menu” on page 62.
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Connecting the Serial Cable
DANGER
To avoid personal risk, do not install or configure a communication port
during a lightning storm.
To prevent serious injury from electrical shock when connecting or
disconnecting the interface cable, power off the printer and unplug the
power cord.
1. Turn off the printer and unplug it from the wall.
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2. Attach the serial cable to the serial interface port on the back of the printer.
3. Attach the other end of the cable into the interface slot on your modem.
4. Plug in and power on your printer.
5. Use the Serial Menu to configure communications for the serial port. See “Serial
Menu” on page 63.
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Chapter 9. Configuring Printer Network Addresses
Important
Defining the printer's network address should be performed by a network
administrator or someone familiar with network addresses. If you have IBM
Network Printers: Ethernet and Token Ring Configuration Guide, please refer to it
when you configure your Ethernet or Token Ring card.
Use this section to set the following values from the operator panel:
Ÿ
Ÿ
Ÿ
Ÿ
IP address
Subnet mask
Gateway address
Locally administered MAC address
Note: The MAC address is the Globally Administered Address (GAA). The MAC
address can be changed to the Locally Administered address (LAA).
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Setting IP, Subnet Mask, and Gateway Addresses
To set an IP, subnet mask, or gateway address for the printer, perform these steps:
1. Press the Online key to take the printer OFFLINE.
2. Press the Menu key until the operator panel displays ETHERNET MENU or
TOKEN RING MENU.
3. Press the Item key until the operator panel displays address to change (IP
ADDRESS, SUBNET MASK, or GATEWAY ADDRESS). This example shows how
to change the IP ADDRESS.
4. Press the Continue/Enter key. For a new printer whose IP address has not yet
been set, the operator panel displays:
IP ADDRESS
ð<ð.ð.ð ᑍ
The “<” indicates the field whose value you can change at this point.
5. Press the Value key until the desired value is displayed. The range of the address
values is zero to 255. To increment the value by 10, press and hold the Value
key.
6. When the operator panel displays the value you want, press Continue/Enter. The
“<” moves to the next value, for example:
1ð.ð<ð.ð
7. Press the Value key until the desired value is displayed, then press the
Continue/Enter key.
8. Repeat step 7 until all four values have been set, then press the Continue/Enter
key to set the address. The value has been set if an asterisk (*) displays to the
right of the value, for example:
9.99.4ð.2
ᑍ
9. Press the Online button to display the Ready message. The panel displays the
message I/O Initializing and writes the new addresses to non-volatile memory.
(This process takes a few minutes.) Do not power off the printer while the I/O
Initializing message is displayed.
Beware of Beaconing
When you turn the printer off, wait at least two or three seconds before turning it
back on. A quick off-on may cause a Token Ring card to start beaconing.
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Setting the Locally Administered MAC Address (LAA)
Network Administrator Tip
Each network card comes with a unique, pre-assigned MAC address printed on its
faceplate and set at the factory. The following procedure allows you to use locally
administered addresses (LAA) instead of the factory value. Resetting the printer to
factory defaults sets the LAA back to the MAC address. IBM recommends that you
contact your network administrator before you change the MAC address because
each LAA must be unique on the network.
To change the LAA address for the printer:
1. Press the Online key to take the printer offline.
2. Press the Menu key until the operator panel displays ETHERNET MENU or
TOKEN RING MENU.
3. Press the Item key until the operator panel displays the following, if you are using
Ethernet:
ETHERNET MENU
MAC ADDRESS
4. Press the Continue/Enter key. For a new printer whose MAC address has not yet
been changed, the operator panel displays the unique MAC address that came
with the card, for example:
MAC ADDRESS ð1<
ð4-AC-9A-ðð-ðð
The “<” indicates the value you can change at this point. Notice that the first pair
of values (01, in this case) is shown on the same line as “MAC ADDRESS.”
5. Press the Value key. The asterisk (*) goes away and the value is incremented by
one. The range of the address values is zero to 255 hex (that is, FF).
6. Press the Value key until the desired value is displayed, then press
Continue/Enter to set the value. The “<” moves to the next value, for example:
ð4<AC-9A-ðð-ðð
7. Press the Value key until the desired value is displayed, then press the
Continue/Enter key.
8. Repeat step 7 until all six value pairs have been set, then press the
Continue/Enter key to set the LAA address. The value has been set if an asterisk
(*) displays to the right of the value, for example:
MAC ADDRESS ð1-
ð4-9A-ð1-ð2-ð2 ᑍ
9. Press the Online button to display the Ready message. The panel displays the
message I/O Initializing and writes the new addresses to non-volatile memory.
(This process takes a few minutes.) Do not power off the printer while the I/O
Initializing message is displayed.
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Beware of Beaconing
When you turn the printer off, wait at least two or three seconds before turning
it back on. A quick off-on may cause a Token Ring card to start beaconing.
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Appendix A. Troubleshooting
This section provides simple methods for detecting and solving some of the problems
that most frequently occur in printing environments. If your printer does not print your
job, follow these steps:
1. Turn the printer off and leave it off for approximately ten seconds. Turn it back on.
This action resets the printer to its programmed configuration and may clear the
error.
2. Print a sample page to determine whether the problem is with the printer or with
the network or cabling leading to the printer. The printer configuration page can be
used as a sample page; see “Printing the Printer Configuration Page” on page 13
for instructions. If the problem is with the printer, it is likely that the printer will not
print the configuration page. If the problem is in the network or cabling leading to
the printer, the configuration page will still print.
3. Use the service checklist provided in this section to identify and detect problems.
4. Call your service representative. If you cannot solve a problem, call your point of
purchase or IBM customer technical support (1-800-358-6661 in the U.S.A. and
Canada).
Notes:
a. Have your printer serial number ready (it is located on the back of the printer).
Also, if you are asked for a machine type, specify 4312.
b. If you need IBM operating system support (for example, AIX, OS/2, OS/400,
and MVS), contact IBM software support (1-800-237-5511 in the U.S.A.,
1-800-465-2222 in Canada).
Symptom
Action
A message appears in the
message display area
See Appendix B, “Printer Messages” on page 161.
Solid rectangles in the message
display area
This usually indicates a problem with the controller card or one of its
options (SIMM or hard drive).
Response: Make sure the SIMMs are in the correct group of sockets and
are installed correctly. See Chapter 7, “Installing Printer Options” on
page 97 for instructions on installing the optional SIMMs and hard drive.
No display messages
No message is in the message display area.
Response: The printer may not be turned on or the power cord has
become unplugged. Press the I on the power switch to power on the
printer. Make sure the power cord is plugged in.
Changed toner cartridge and the
printer does not work
You have installed a new toner cartridge and now want to resume printing,
but the printer will not resume printing.
Response: Turn off the printer. Open the printer and reseat the toner
cartridge. The printer will not print when the toner cartridge is not seated
correctly.
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Symptom
Action
Printer never prints the job
Responses:
1. Make sure that the printer is running by printing a configuration page.
See “Printing the Printer Configuration Page” on page 13. Check the
settings for PORT TIMEOUT and PERSONALTY for possible
problems. See the appropriate menu for information about the
settings for your attachment:
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
“Token Ring Menu” on page 69
“Ethernet Menu” on page 71
“Parallel Menu” on page 62
“Coax Setup Menu” on page 78
“Twinax Setup Menu” on page 80
2. Make sure your printer driver is installed and is connected to the
correct port.
3. For parallel printing, verify the connection by copying a text file (such
as config.sys) to that port. If this file prints successfully, suspect a
driver problem.
Also, make sure you use properly shielded and grounded cables and
connectors (IBM part number 63H3329 or its equivalent) that are no
more than six feet (1.83 meters) in length.
4. For serial printing, make sure you are using the correct cable. You
need a printer cable (not a modem cable, which some printers use).
5. For LAN printing problems, print a configuration page and make sure
the appropriate network interface card is installed (look under
“Installed Options”). If the card does not appear under installed
options, reseat the card (see “The Network Interface Card” on
page 110). If problems persist, you may need a new card.
Also, refer to IBM Network Printers: Ethernet and Token Ring
Configuration Guide, which is shipped with the Ethernet and Token
Ring network interface cards.
6. For twinax/coax printing problems, press the TEST button on the back
of the twinax or coax card to generate an internal configuration page.
This verifies that the card is connected and functional.
Also, refer to IBM Network Printers: Twinax/Coax Configuration
Guide, which is shipped with the twinax and coax network interface
cards.
Output sent to wrong bin
Wrong size paper selected
Check the OUTPUT setting in the Paper Menu. See “Paper Menu” on
page 57. Note that the job value (set using the printer driver or the
application) will override the panel setting.
Check the SOURCE setting in the Paper Menu. See “Paper Menu” on
page 57. Note that the job value (set using the printer driver or the
application) will override the panel setting. Also verify the AUXSIZE and
ENVSIZE values set in Paper Menu.
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Symptom
Action
Paper selected from wrong source
When mismatches occur between size and source (for example, a job
specifies a specific tray and a specific paper size, but the requested tray
does not contain the requested paper size), the printer attempts to satisfy
the size request first. If no tray contains the requested size, a message
may indicate the last tray the printer checked.
Note that the job value (set using the printer driver or the application) will
override the panel setting.
Also, note that the Network Printer 12 does not support duplex printing
from the auxiliary tray. If a job specifies duplex printing from the auxiliary
tray, the printer will attempt to print from another tray.
Pages lost after clearing paper jam
Printing is too slow
Set JAMRECOVERY to ON in the Configuration Menu or using the printer
driver. (The driver setting overrides the menu setting.) See
“Configuration (Config) Menu” on page 60. Note that this will decrease
performance.
Consider setting JAMRECOVERY to OFF in the Configuration Menu or
using the printer driver. (The driver setting overrides the menu setting.)
See “Configuration (Config) Menu” on page 60.
If you have installed extra memory, make sure the printer recognizes it.
Print a configuration page (see “Printing the Printer Configuration Page”
on page 13). Under “Installed Options” look for TOTAL MEMORY. If the
printer does not recognize all of the memory you have installed, remove
and reseat the memory SIMM. If reseating the memory SIMM does not
correct the problem, replace it.
Added paper and the printer does
not work
You have added or changed paper and now the printer will not print.
Responses:
1. Open and close the printer tray and make sure it is positioned
correctly.
2. Make sure that paper is loaded correctly with paper under the
retaining clips and plastic tabs. See Chapter 3, “Paper Handling” on
page 19 for instructions on loading paper.
Printer prints wrong font
You started a print job and the font you see is not what you want.
Responses:
1. If you are printing IPDS jobs, see if you have turned on font
substitution (FONT SUB is set to ON on the IPDS Menu). See “IPDS
Menu” on page 84.
2. Print a list of fonts for the type of data you are printing. See “Printing
a List of PCL5e Fonts” on page 17, “Printing a List of PostScript
Fonts” on page 17, or “Printing a List of IPDS Resident Fonts” on
page 17.
Note: To print PostScript, the PostScript SIMM must be installed.
To print IPDS, the IPDS SIMM must be installed.
3. The problem may also be with the software; check to see that you
have loaded the correct fonts.
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Symptom
Action
Duplex setting is ignored
The DUPLEX setting on the Paper Menu is the printer default. Your
application or driver settings override this default. Make sure that the
application, driver, or both (if necessary), specify the correct duplex
setting.
PostScript printing problem
If your printer is not printing PostScript jobs correctly, the printed output
will be unformatted and will include unrecognizable characters (including
%% identifiers and other font information). Some print jobs such as
screen dumps and PCL5e jobs may print correctly.
Response: Print a configuration page. See “Printing the Printer
Configuration Page” on page 13. If the controller recognizes the
PostScript feature, the configuration page will list the PostScript menu
(“PS Menu”) options and Installed options will list “PS.” If there is no
indication of PostScript, remove and reseat the PostScript SIMM. If
reseating the SIMM does not correct the problem, replace the SIMM.
If the PostScript option is listed on the configuration page (indicating that
the SIMM is installed correctly) but the printer still does not print the
PostScript job, make sure you have a PostScript printer driver installed
and that it is connected to the correct port. If the driver is installed and
connected correctly, make sure you have enough memory (see “Memory
Requirements” on page 3). If you have enough memory, suspect a
problem with the PostScript printer driver or a problem with the print job.
IPDS printing problem
IPDS jobs are not printing.
Responses:
1. Print a configuration page. See “Printing the Printer Configuration
Page” on page 13. If the controller recognizes the IPDS feature, the
configuration page will list the IPDS menu and Installed options will
list “IPDS.” If IPDS is not listed, remove and reseat the IPDS SIMM.
If reseating the SIMM does not correct the problem, replace the
SIMM.
2. If you use either an Ethernet or Token Ring connection, make sure
you are configured for TCP/IP. You cannot send IPDS jobs to the
printer using an Ethernet or Token Ring card that is not configured for
TCP/IP. See IBM Network Printers: Ethernet and Token Ring
Configuration Guide for more information about configuring Ethernet
and Token Ring cards.
3. If you use either an Ethernet or Token Ring connection, make sure
the PERSONALTY item in the Token Ring Menu or the Ethernet
Menu is set to AUTO or IPDS. AUTO allows the printer to handle
any data stream; IPDS dedicates the card to IPDS jobs. If
PERSONALTY is set to either PCL or PS (PostScript), you cannot
print IPDS jobs using the card.
4. Make sure you have enough memory. See “Memory Requirements”
on page 3.
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Symptom
Action
Parallel attachment printing
problems
Make sure your printer driver is installed and connected to the correct
port.
Also, make sure you use properly shielded and grounded cables and
connectors (IBM part number 63H3329 or its equivalent) that are no more
than six feet (1.83 meters) in length.
Poor quality shading patterns
Shading patterns in your printed images are of poor quality.
Response: Make sure the QUALITY item in the Config Menu is not set to
REFINE. See “Configuration (Config) Menu” on page 60. Also make
sure your printer driver or printer application is not specifying Edge
Refinement. Values set in print jobs (either by the print application or the
printer driver) override values you set at the printer.
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Symptom
Action
Any print quality problem
The quality of the printed output is not acceptable. Examples of
unacceptable output include light printing, streaks, splotches, random
deletions, blank pages, and so on. See Appendix D, “Print Quality
Problems” on page 179 for samples of print quality problems.
Responses:
1. Print a configuration page. See “Printing the Printer Configuration
Page” on page 13. Verify that it has the same print quality problem.
If not, suspect a problem with your job.
2. If printing is light, make sure QUALITY is not set to ECONO. Also,
try increasing the DENSITY setting to a higher value. See
“Configuration (Config) Menu” on page 60.
3. Make sure that the paper being used is fresh and dry and meets
specifications. See “Selecting Paper and Other Printable Material” on
page 20 for more information.
4. Install a new toner cartridge. Light prints may indicate that you need
to replace the toner cartridge. See “Changing the Toner Cartridge”
on page 92 for instructions on removing and replacing the toner
cartridge.
If you cannot obtain a toner cartridge immediately, try the following:
Ÿ
Ÿ
Remove the existing toner cartridge from the printer.
Grip it firmly, and turn it upside down a few times to spread the
toner evenly along the distribution channel.
Ÿ
Reinstall the toner cartridge.
5. If the problem involves spots or streaks, print several test pages to
clean out contamination.
6. If the problem is with complex graphics or images and the message
MRT COMPRESSION displays, try changing the PAGEPROT menu
item to ON. This item can be individually set in specific data stream
menus (PCL Menu, PS Menu, or IPDS Menu.) You may need more
memory SIMMs to invoke it. See “Memory Requirements” on page 3
for information about memory requirements.
7. If you have an EDGE-EDGE setting set to ON, set it to OFF.
EDGE-EDGE can be found on the following menus:
Ÿ
Ÿ
Ÿ
Ÿ
“PCL Menu” on page 65
“Coax Setup Menu” on page 78
“Twinax Setup Menu” on page 80
“IPDS Menu” on page 84
8. If quality remains poor, consider calling for service and ask to install a
new Usage Kit.
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Symptom
Action
Blank pages
If all sheets are blank, the toner supply could be low but the toner sensor
is not detecting this condition.
Response: Replace the toner cartridge. See “Changing the Toner
Cartridge” on page 92 for instructions on removing and replacing the
toner cartridge.
Random blank pages during a print job can be caused by multiple sheets
of paper being fed through the machine simultaneously.
Response: Reload the paper tray with fresh, dry paper. Fan the paper
before loading it. If the problem still exists with the new toner cartridge
installed, call for service and ask to install a new Usage Kit.
Paper jams in the printer
repeatedly
Responses:
1. Make sure that the paper tray guides are adjusted correctly for the
size paper you are using. In particular, make sure the rear guides
rest lightly against the back of the paper stack. Note that for some
shorter paper sizes, only one guide adjusts to the back of the paper
stack.
2. Do not refeed the same sheet of paper.
3. The paper you are using in the printer may not be compatible with
your printer. Verify that the paper you are using conforms to the
specifications for the printer. See “Selecting Paper and Other
Printable Material” on page 20.
4. Check for obstructions in the paper path. Obstructions may include
paper clips and corners of previously jammed paper.
5. Check the paper supply tray for damaged paper.
6. Reload the paper tray with fresh, dry paper. Fan the paper before
loading it.
7. For duplex jams, ensure that the duplex unit is installed correctly.
See “The Duplex Unit Option” on page 114.
See “Selecting Paper and Other Printable Material” on page 20 for more
information.
Test Menu items are not available
If IPDS is the active data stream when the printer is taken offline, the
following Test Menu items will not be available:
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
CONFIG PAGE
PRINT PS FONTS
PRINT PCL FONTS
PRINT PS DEMO
PRINT SCS CHARS
These items reappear after a port timeout occurs (the length of the
timeout depends on the host or network attachment you use); they also
reappear if you power off the printer, wait ten seconds, and then power
on.
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Symptom
Action
Problems printing in the 250-sheet
tray
Response: Make sure the paper is loaded correctly and that the paper
guides are aligned correctly. (see “Loading Paper into the 250-Sheet
Paper Tray (Tray 1)” on page 23).
Note: Closing the 250-sheet tray with too much force can misalign the
paper guides.
Factory defaults did not get reset
Invoking the FACTORY DEFAULT item on the Test Menu resets most
values to the factory defaults. Some values do not get reset. These
values include LANGUAGE, AUXSIZE, PCL SAVE, PS SAVE, BI-DI, IP
ADDRESS, SUBNET MASK, GATEWAY ADDRESS, and MAC
ADDRESS.
Response: To reset all values, do one of the following:
Ÿ
For A4 paper: power the printer off and then power the printer on
while simultaneously pressing the Cancel Print key.
Ÿ
For Letter paper: power the printer off and then power the printer on
while simultaneously pressing the Online key.
Problems with pre-printed forms
Response: Allow 5 mm between printed information and pre-printed lines,
cuts, or perforations on the pre-printed forms.
White strips appear in printed
pages
Response: Clean the ROS mirror. See “Cleaning the ROS Mirror” on
page 96.
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Appendix B. Printer Messages
This chapter lists printer messages. Printer status messages are listed alphabetically in
the next section, “Status Messages.” Error messages are preceded by a number; see
“Error Messages” on page 166.
Status Messages
COLD RESET A4
Meaning: The printer is powering up and resetting its defaults from a cold
start. A4 size paper is the default paper size.
Action: None required; however, you need to restore any unique settings
for the printer (such as default trays or bins).
COLD RESET LTR
Meaning: The printer is powering up and resetting its defaults from a cold
start. Letter size paper is the default paper size.
Action: None required; however, you need to restore any unique settings
for the printer (such as default trays or bins).
CONTEXT SAVE ADJUSTED
Meaning: The printer is configured to use the context saving option (PCL
SAVE and PS SAVE under the Memconfig Menu); however, due to a
configuration change, the printer no longer has enough memory to support
context saving.
Action: None required. To restore context saving, add more memory to the
printer. See “Memory Requirements” on page 3 for more information.
CONTEXT SAVE CHANGE
Meaning: The values for the PCL SAVE or PS SAVE items under the
Memconfig menu have been changed.
Action: Press the Continue/Enter key to accept the new values and
continue printing.
+ FORMAT DISK/- IGNORE DISK
Meaning: You are powering up with an unformatted hard drive, or you
selected the FORMAT DISK action on the Test Menu.
Action: Press the Value key to format the disk. Press the Shift and
Value keys simultaneously to continue as if there were no hard drive
installed.
FLUSHING...
Meaning: The printer is canceling a PCL5e or PostScript job.
Action: None required.
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FORMATTING
Meaning: The printer is formatting the hard drive.
Action: None required.
F/W xxxxxxx
Meaning: Unknown message (xxxxxxx can be any alphnumeric value).
Action: Power the printer off, wait ten seconds, and power the printer back
on. If problems persist, call for technical support.
I/O INITIALIZING
Meaning: The network interface card is initializing.
Action: Normally none. If the message remains on the display and nothing
prints, and (a) you have an Ethernet or Token Ring card, and (b) you are
using letter or A4 size paper, make sure your LAN cable is connected and
the network card is seated.
- IGNORE DISK/+ FORMAT DISK
Meaning: You are powering up with an unformatted hard drive, or you
selected the FORMAT DISK action on the Test Menu.
Action: Press the Value key to format the disk. Press the Shift and
Value keys simultaneously to continue as if there were no hard drive
installed.
IPDS COAX
Meaning: The printer is receiving IPDS data through the coax interface.
Action: None required.
IPDS ETHERNET
Meaning: The printer is receiving IPDS data through the Ethernet interface.
Action: None required.
IPDS OPTION ERROR
Meaning: The printer has detected a problem in the IPDS module.
Action: Call for service.
IPDS TOKEN-RING
Meaning: The printer is receiving IPDS data through the token-ring
interface.
Action: None required.
IPDS TWINAX
Meaning: The printer is receiving IPDS data through the twinax interface.
Action: None required.
KEY NOT VALID
Meaning: You pressed a key that is not valid.
Action: Press another key. In some instances, you may need to press the
Online key to use other keys such as the Menu key.
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MENU LOCKED
Meaning: The system administrator has locked the menu by issuing a PJL
command from a print job. You cannot change values on this menu.
Action: None required.
MRT COMPRESSION ACTIVE
Meaning: The printer is compressing the page image it is currently printing.
Action: None required.
NEW VALUES AT NEXT BOUNDARY
Meaning: You have taken the printer offline while a job was printing in
order to change a menu value. The new value might not take affect until
the next “job boundary.” Different data streams, in particular SCS, define
job boundaries in different ways, so it may take a while for the new value
to take effect.
Action: None required. If problems occur, make sure you take the printer
offline to change menu values only when no jobs are printing (the printer is
in Ready state).
NONIPDS COAX
Meaning: The printer is receiving SCS or DSC/DSE data through the coax
interface.
Action: None required.
NONIPDS TWINAX
Meaning: The printer is receiving SCS data through the twinax interface.
Action: None required.
OFFLINE
Meaning: The printer is offline.
Action: Press the Online key to make the printer active.
ONLINE HEX PRT
Meaning: The printer is performing a hexadecimal dump.
Action: None required.
PAGES:nnnn
Meaning: This is a response to the PAGE COUNT item on the Machine
Info Menu, where nnnn is the number of pages the printer has printed.
Action: None required.
PCL ETHERNET
Meaning: The printer is receiving PCL5e data through the Ethernet
interface.
Action: None required.
PCL PARALLEL
Meaning: The printer is receiving PCL5e data through the parallel
interface.
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Action: None required.
PCL SERIAL
Meaning: The printer is receiving PCL5e data through the serial interface.
Action: None required.
PCL TOKEN-RING
Meaning: The printer is receiving PCL5e data through the token-ring
interface.
Action: None required.
PLEASE WAIT
Meaning: The printer is processing data and cannot immediately respond
to a request.
Action: Wait until the message clears. If the message remains and
processing on the host appears to have stopped, power off the printer, wait
ten seconds, and then power the printer on.
POWER SAVER ON
Meaning: The printer is in power-saving (sleep) mode and has temporarily
shut off power to certain of its components. Power will be restored as
soon as a job is submitted.
Action: None required.
PS PARALLEL
Meaning: The printer is receiving PostScript data through the parallel
interface.
Action: None required.
PS SERIAL
Meaning: The printer is receiving PostScript data through the serial
interface.
Action: None required.
PS TOKEN-RING
Meaning: The printer is receiving PostScript data through the token-ring
interface.
Action: None required.
PS ETHERNET
Meaning: The printer is receiving PostScript data through the Ethernet
interface.
Action: None required.
READY
Meaning: The printer is ready to receive data.
Action: None required.
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RECONFIGURING MEMORY
Meaning: The printer has received a print job that requires it to adjust
print settings for the current page.
Action: No action is required. The printer reconfigures its memory
settings to print the current page. Afterward, its settings revert to normal.
See “Memory Requirements” on page 3 for more information.
RESETTING PRINTER
Meaning: The printer is resetting to its default values.
Action: None required.
RESTORING DEFAULTS
Meaning: The printer is restoring the factory defaults for the printer.
Action: None required.
SWITCHING TO IPDS
Meaning: The printer is switching to IPDS.
Action: None required.
SWITCHING TO PCL
Meaning: The printer is switching to PCL5e.
Action: None required.
SWITCHING TO PS
Meaning: The printer is switching to PostScript.
Action: None required.
WARMING UP
Meaning: The printer is warming up. When it is warm, it displays the
READY message. This message may also occur while you are printing
envelopes.
Action: None required.
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Error Messages
The following error messages require operator intervention; they are listed numerically.
02 TONER LOW
Meaning: The toner in the printer cartridge is low.
Action: Check the next several pages of printed output. If the print quality is
acceptable, press the Continue/Enter key to clear the message. Ensure that a
new toner cartridge is available. When the print quality becomes unacceptable,
install the new toner cartridge (see “Changing the Toner Cartridge” on page 92).
Note: If the print quality is unacceptable and you do not have a new toner
cartridge, remove the old cartridge from the printer and gently rock it back and
forth. This may temporarily improve the print quality of the old cartridge.
04 TONER CART MISSING
Meaning: The toner cartridge is either missing or is not in place.
Action: Open the printer and make sure the toner cartridge is seated correctly. If
you have not installed a toner cartridge, do so now.
06 COVER OPEN
Meaning: A cover is open.
Action: Close the cover that is open.
11 LOAD paper_size IN tray
Meaning: The tray is out of paper or it contains the wrong size paper. The
message identifies the size of paper (paper_size) and the tray (tray) that needs
paper.
Action: If the tray is empty, refill it. The printer resumes printing on its own.
If the printer contains the wrong size paper, you have two choices: to use the
current paper size, press the Continue/Enter key; otherwise, load the correct
paper size into the bin.
Note: If the problem persists, check the end guide adjustment in the paper tray.
See “Loading Paper into the 250-Sheet Paper Tray (Tray 1)” on page 23.
12 LOAD paper_size IN MANUAL
Meaning: The auxiliary tray requires paper. The message indicates the required
size (paper_size).
Action: Place another sheet of paper or other media in the auxiliary tray and press
the Continue/Enter key. If you receive this message and you do not want to use
the manual printing function, set MANUAL to OFF on the Paper Menu. See
“Paper Menu” on page 57.
16 TRAY n MISSING
Meaning: The paper tray is not closed or installed.
Action: Open and close the tray. If you have not installed the tray, do so at this
time.
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17 option OPTION ERROR
Meaning: The option was detected previously, but is no longer detected.
Action: Make sure that the option is installed correctly.
20 PAPER JAM
Meaning: Paper has jammed while exiting the printer.
Action: See Chapter 4, “Clearing Paper Jams” on page 49.
21 PAPER JAM
Meaning: Paper has jammed near one of the trays.
Action: See Chapter 4, “Clearing Paper Jams” on page 49.
22 PAPER JAM
Meaning: Paper has jammed in the duplex unit.
Action: See Chapter 4, “Clearing Paper Jams” on page 49.
23 PAPER JAM
Meaning: Paper has jammed near the fuser.
Action: See Chapter 4, “Clearing Paper Jams” on page 49.
29 DUPLEX COVER OPEN
Meaning: The cover to the duplex unit is open.
Action: Close the cover.
30 MEMORY OVERFLOW
Meaning: Memory overflow. The printer has received more data than it can fit into
its memory.
Action: If the AUTOCONTINU item in the Config Menu is set to ON, printing
resumes in thirty seconds. Otherwise, press the Continue/Enter key. Check the
current page for errors. See “Memory Requirements” on page 3 for information on
how much memory various options require.
31 MEMORY ALLOC ERROR
Meaning: The printer cannot allocate the memory required to print a job.
Action: If the AUTOCONTINU item in the Config Menu is set to ON, printing
resumes in thirty seconds. Otherwise, press the Continue/Enter key. Check the
current page for errors.
35 COMM ERROR
Meaning: Serial communication error.
Action: Turn off the printer. After a minute, turn the printer back on and then
resend the job.
40 MEMORY OPTION ERROR
Meaning: A SIMM module is not properly seated in its slot or is in some other way
defective.
Action: Turn off the printer. Reseat the SIMM module (see “Installing a SIMM” on
page 99). If the message recurs after you restart the printer, call for service.
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41 NETWORK OPTION ERROR
Meaning: The printer detected a network interface card, but the card is not
communicating.
Action: Make sure the network card is properly installed and restart the printer.
See “Installing a Network Interface Card” on page 111. If the message recurs,
call for service.
42 NETWORK OPTION ERROR
Meaning: The printer detected a network interface card, but the card is not
communicating.
Action: Make sure the network card is properly installed and restart the printer.
See “Installing a Network Interface Card” on page 111. If the message recurs,
call for service.
43 PS OPTION ERROR
Meaning: The printer has detected a problem in the PostScript module.
Action: Reinstall the PostScript SIMM. See “Installing a SIMM” on page 99. If
the message recurs, call for service.
44 IPDS OPTION ERROR
Meaning: The printer has detected a problem in the IPDS module.
Action: Reinstall the IPDS SIMM. See “Installing a SIMM” on page 99. If the
message recurs, call for service.
45 OPTION ERROR
Meaning: The printer has detected a problem in either the IPDS SIMM or the
PostScript SIMM.
Action: Reinstall the IPDS and PostScript SIMMs. See “Installing a SIMM” on
page 99. If the message recurs, call for service.
46 NETWORK OPTION ERROR
Meaning: The printer has detected that two of the same network cards have been
installed.
Action: Remove one of the cards.
47 attachment OPTION ERROR
Meaning: The indicated network interface card (attachment) is not communicating
with the printer.
Action: Reseat the network interface card.
50 ERROR CALL FOR SERVICE
Meaning: The fuser is overheating.
Action: Turn off the printer for fifteen minutes and then turn on the printer. If the
message recurs, call for service.
51 ERROR CALL FOR SERVICE
Meaning: A problem has occurred.
Action: Call for service.
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52 ERROR CALL FOR SERVICE
Meaning: The printer has detected an error in the print mechanism.
Action: Call for service.
53 ERROR CALL FOR SERVICE
Meaning: The printer has detected a problem with the main motor.
Action: Call for service.
54 ERROR CALL FOR SERVICE
Meaning: The printer has detected a problem in the duplex unit.
Action: Make sure the duplex unit is installed correctly. Call for service if the
problem continues.
55 ERROR CALL FOR SERVICE
Meaning: The printer has detected a problem with the fan.
Action: Call for service.
56 ERROR CALL FOR SERVICE
Meaning: The printer has detected an error in the engine NVRAM.
Action: Call for service.
57 ERROR CALL FOR SERVICE
Meaning: A problem has occurred.
Action: Call for service.
58 TRAY 1 ERROR CALL FOR SERVICE
Meaning: The printer cannot detect TRAY1.
Action: Call for service.
61 ERROR CALL FOR SERVICE
Meaning: The printer has detected an error in the ROM checksum.
Action: Call for service.
62 ERROR CALL FOR SERVICE
Meaning: The printer has detected an error in the DRAM.
Action: Call for service.
63 ERROR CALL FOR SERVICE
Meaning: The printer has detected an error in the NVRAM (EEPROM).
Action: Call for service.
71 ERROR DISK
Meaning: The printer has detected a problem with the hard drive.
Action: Call for service.
72 ERROR DISK
Meaning: The printer has detected a problem with the hard drive.
Action: Call for service.
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73 ERROR DISK
Meaning: The printer has detected a problem with the hard drive.
Action: Call for service.
80 ADD MEMORY FOR IPDS
Meaning: The printer requires more memory before it can process IPDS jobs.
Action: Install more memory. See “Memory Requirements” on page 3 for
information about IPDS memory requirements. See “Installing a SIMM” on
page 99 for information about installing memory SIMMs.
81 INSUFFICIENT MEMORY FOR IPDS
Meaning: The printer does not have enough memory to process IPDS jobs.
Action: Power off the printer, wait twenty seconds, and then power on the printer
to clear memory. If the error happens again, you may need to install more
memory. See “Memory Requirements” on page 3 for information about IPDS
memory requirements. See “Installing a SIMM” on page 99 for information about
installing memory SIMMs.
82 HOST TIMEOUT
Meaning: The coax network interface card has sent an Intervention Required
message to the host. This error occurs when (a) the printer is OFFLINE for longer
than the HLD TMEOUT setting in the Coax Setup Menu, or (b) the printer has
been in an intervention required state (such as out of paper) for longer than the
IRQ TMEOUT setting.
Action: Solve the problem that caused the message (for example, press the
ONLINE key to put the printer online, or add paper). To disable this error
message, set the HLD TMEOUT and IRQ TMEOUT values in the Coax Setup
Menu to 0.
83 CX SEND STATE
Meaning: Your coax host has placed your printer in “Send State” and is waiting for
the printer to return a PA signal.
Action: Press the Continue/Enter key to clear the message. (You may need to
press the key more than once.) Then do the following to send the PA signal.
1. Press the Online key to take the printer offline.
2. Press the Menu key until you see the Coax Setup Menu.
3. Press the Item key until you see PA1 or PA2 (whichever signal you want to
send).
4. Press the Continue/Enter key to send the signal.
5. Press the Online key to resume printing.
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Appendix C. Specifications and Repackaging
This chapter describes environmental and consumable information for purchasing of
supplies. It also provides procedures for repackaging the printer for service or
relocation.
Printer Specifications
Printing system
Exposure system
Resolution
Electrophotography
Semiconductor laser beam scanning
600 dpi
Warm-up time
Within 18 seconds after power on at 68 degrees F (20° C)
108–132 Volts, 60 Hz (Model 001)
Power consumption
Low voltage (U.S.A.)
Operating
Idle
280 watts (average)
18 watts (average)
Low voltage (Japan)
High voltage
90–110 Volts, 50/60 Hz (Model 003)
Power consumption
Operating
Idle
265 watts (average)
18 watts (average)
198–264 Volts, 50/60 Hz (Model 002)
Power consumption
Operating
Idle
265 watts (average)
18 watts (average)
Noise level
Operating: 49.5 dBA
Idle: 32 dBA
Temperature
Humidity
Shipping: −20° to 40° C (−4° to 104° F)
Shipping and storage: 15 to 85%
Note: The shipping and storage humidity can be between 5 to 15% or 85
to 95% for a maximum of 48 hours only.
Operating and powered off: 15 to 85%
Dimensions
Basic (with 250-sheet tray extended to legal size):
Width 421 mm (16.6 in.)
Depth 415 mm (16.3 in.)
Height 228 mm (9.0 in.).
With optional 500-sheet tray extended to legal size and duplex unit:
Width 421 mm (16.6 in.)
Depth 511 mm (10.1 in.)
Height 403 mm (15.9 in.).
Copyright IBM Corp. 1996, 1997
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Clearance
Front — 221 mm
Right side — 180 mm
Left side — 25 mm
Back — 310 mm
Attention:
The printer has a ventilation fan inlet on the right side (the same side as
the power switch). This inlet should not be obstructed.
Weight
Basic (with 250-sheet tray extended to legal size): 12 kg (26.4 lb).
With optional 500-sheet tray extended to legal size and duplex unit: 19.2
kg (42.3 lb).
Cartridge Specifications
Temperature for Storage
Humidity for storage
0° to 40° C (0° to 104° F)
15 to 85%
Note: The shipping and storage humidity can be between 5 to 15% or 85
to 95% for a maximum of 48 hours only.
Cartridge life
6,000 images at 5% coverage on Letter-size paper. Depending on the
type of printing you do, you can obtain double the page yield if you use
the TonerMiser feature. For example, using the TonerMiser feature and a
density setting of 2, you can expect an average cartridge life of 12,000
images at 5% coverage. To use the TonerMiser feature, you can set the
Config Menu QUALITY setting to ECONO, or select toner saver print
quality mode from your printer driver. (Note that the driver setting will
override the menu setting.)
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Repackaging the Printer
Important!
If you intend to ship your printer for service or repairs, pack it in the original
container. If you need a new shipping container, contact IBM technical support, or,
in the U.S.A. and Canada, call 1-888-IBM-PRINT (1-888-426-7746).
Also, make sure you complete and return the Repair Inventory Worksheet with your
printer. See “Repair Inventory Worksheet” on page 177.
Follow these procedures to repackage your printer for relocating or shipping.
1. Switch the printer power off.
2. Unplug the printer from the wall outlet.
3. Remove the power cord from the back of the printer.
4. Close the auxiliary tray.
5. Remove the following options from the printer (if installed):
Ÿ
Ÿ
Ÿ
500-sheet paper tray
250-sheet paper tray
Envelope tray
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6. Open the top cover and remove the toner cartridge.
7. Place the toner cartridge inside a foil bag or the package that it came in. Keep the
cartridge level during storage.
Note: Do not ship the toner cartridge with the printer.
8. Remove all paper from the printer tray.
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9. Press down on the bottom plate of the paper tray until it snaps into position.
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10. Place the printer back into its original packaging. Make sure to install the
styrofoam packing shims as shown.
11. Complete and include a copy of the Repair Inventory Worksheet with the printer.
Make sure you note all of the printer options that are still installed on the printer.
See “Repair Inventory Worksheet” on page 177.
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Repair Inventory Worksheet
Important!
Please make a copy of this worksheet and include it with your printer if you need to
ship your printer for repairs. Shipping your printer without this worksheet may delay
repairs.
Customer Information
Customer name
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
Customer contact
Telephone
Machine type
Serial number
Inventory Checklist
Please check all of the options that you are returning with your printer.
___ Duplex unit
___ 500-sheet feeder (paper tray)
___ 500-sheet feeder assembly (support unit)
___ 250-sheet paper tray
___ 500-sheet paper tray
___ Face-up output bin
___ 60-envelope tray
___ Token Ring NIC (network card)
___ Ethernet NIC (network card)
___ IPDS SIMM
___ Coax card
___ Twinax card
___ Hard drive
___ BASE PCL code SIMM
___ 4MB DRAM
___ 8MB DRAM
___ 16MB DRAM
___ 32MB DRAM
___ 2MB Flash SIMM
___ 4MB Flash SIMM
___ Adobe PostScript SIMM
Appendix C. Specifications and Repackaging 177
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Appendix D. Print Quality Problems
Print Is Too Light
Possible Causes
Actions You Should Take
Print Sample
Economy mode is set on
Make sure economy mode is not set.
See “Configuration (Config) Menu” on
page 60.
Density is set too low
Make sure that the density is not set
to a value less than 2. Reset it to a
higher value if necessary. See
“Configuration (Config) Menu” on
page 60.
There is moisture in the
paper
Load fresh, dry paper
The toner cartridge is low
on toner
Replace the toner cartridge with a
new one
The toner cartridge is
damaged
Replace the toner cartridge with a
new one
Toner Spots on the Print
Possible Causes
Actions You Should Take
Print Sample
Paper does not meet
specification
Use recommended paper
The toner cartridge is
damaged
Replace the toner cartridge with a
new one
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Repetitive Marks on the Print
Possible Causes
Actions You Should Take
Print Sample
The paper path is dirty
Print several blank sheets of paper to
clear out the dirt
The toner cartridge is
damaged
Replace the toner cartridge with a
new one
Random Deletions or Light Areas on the Print
Possible Causes
Actions You Should Take
Print Sample
There is moisture in the
paper
Load fresh, dry paper
Paper does not meet
specification
Use recommended paper
The toner cartridge seal is
still in place
Remove the toner cartridge seal
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Vertical Marks on the Print
Possible Causes
Actions You Should Take
Print Sample
The toner cartridge is
damaged
Replace the toner cartridge with a
new one
Vertical Bands of Deletions or Light Areas on the Print
Possible Causes
Actions You Should Take
Print Sample
The toner cartridge is not
installed correctly
Reinstall the toner cartridge
The toner cartridge is
damaged
Replace the toner cartridge with a
new one
The toner cartridge is low
on toner
Replace the toner cartridge with a
new one
The ROS mirror is dirty
Clean the mirror (see “Cleaning the
ROS Mirror” on page 96)
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Entire Print is Black
Possible Causes
Actions You Should Take
Print Sample
The toner cartridge is
damaged
Replace the toner cartridge with a
new one
The printer power supply
has failed
Call for service
Entire Print Is Blank
Possible Causes
Actions You Should Take
Print Sample
The toner cartridge seal is
in place
Remove the toner cartridge seal
There was a multiple sheet
feed
Fan the paper in the tray
The toner cartridge is out of
toner
Replace the toner cartridge with a
new one
The toner cartridge is
damaged
Replace the toner cartridge with a
new one
The printer power supply
has failed
Call for service
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White Spots Within Black Image Area
Possible Causes
Actions You Should Take
Print Sample
Paper does not meet
specification
Use recommended paper
The toner cartridge is
damaged
Replace the toner cartridge with a
new one
Printed Image Rubs Off or Smears
Possible Causes
Actions You Should Take
Print Sample
There is moisture in the
paper
Load fresh, dry paper
Paper does not meet
specification
Use recommended paper
The top cover is not fully
closed
Close the front cover. Make sure the
side latches are securely locked
The fuser is not functioning
properly
Call for service and ask to install a
new Usage Kit.
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The Print Is Damaged
Possible Causes
Actions You Should Take
Print Sample
Paper does not meet
specification
Use recommended paper
There is excessive
moisture in the paper
Load fresh, dry paper
Load fresh, dry paper
Damaged paper has been
loaded in the paper tray
The Printed Image Is Blurred
Possible Causes
Actions You Should Take
Print Sample
Paper does not meet
specification
Use recommended paper
There is moisture in the
paper
Load fresh, dry paper
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Glossary
The following terms are defined as they are used in
Network Printer 12 documentation. If you do not find the
term you need, refer to the index or to the IBM
Dictionary of Computing, ZC20-1699 or the IBM
Dictionary of Printing, G544-3973.
binding. An item in the Paper Menu that specifies, for
duplex sheets, which edge should be used for binding.
LONG binding assumes the sheets will be bound along
the long edge of the paper, SHORT binding assumes
the sheets will be bound along the short edge of the
paper.
A4-size paper. Paper that is 210 by 297 mm
A5-size paper. Paper that is 148.5 by 210 mm
A6-size paper. Postcard stock that is 105 by 148 mm
bitmapped font. A font in which each character is
defined by a raster bitmap.
bond (paper). Paper formulated with at least 80%
wood pulp. Bond-paper forms work best in the printer.
adhesive label. Special-application material; typically
consists of paper labels coated on one side with an
adhesive mixture temporarily affixed to backing material.
buffer. A routine or storage used to compensate for a
difference in rate of flow of data, or time of occurrence of
events, when transferring data from one device to
another.
ASCII. American National Standard Code for
Information Interchange. The standard code, using a
coded character set consisting of 7-bit coded characters
(8 bits including parity check), that is used for
information interchange among data processing systems,
data communication systems, and associated
equipment. The ASCII set consists of control characters
and graphic characters.
character set. (1) A finite set of different characters
that is complete for a given purpose; for example, the
character set in ISO Standard 646, “7-bit Coded
Character Set of Information Processing Interchange.”
(2) A group of characters used for a specific reason; for
example, the set of characters a printer can print.
Autocontinue. A function activated in the Config Menu
that determines if the printer should resume printing
without waiting for operator responses to certain types of
errors. Examples of the types of errors that use this
function are insufficient memory to print a complex page
or a request to load paper (where printing can continue
using a different size of paper than was specified for the
job).
coated paper. Paper that has had a surface coating
applied to produce smoothness.
coax attachment. A coaxial attachment to the System
370.
coaxial. A cable consisting of one conductor, usually a
small copper tube or wire, within and insulated from
another conductor of larger diameter, usually copper
tubing or copper braid.
auxiliary tray. The paper source on the front of the
printer that can accept transparencies, paper-backed
labels, envelopes, and card stock as well as paper. A
setting in the Paper Menu determines if paper is fed
automatically or manually from the auxiliary tray.
code page. A font library of hexadecimal identifiers to
graphic characters.
configuration. (1) The arrangement of a computer
system or network as defined by the nature, the number,
and the chief characteristics of its functional units. More
specifically, the term configuration may refer to a
hardware configuration or a software configuration. (2)
The devices and programs that make up a system,
subsystem, or network.
B5-JIS size paper. Paper that is 182 mm by 257 mm
(7.17 in. by 10.12 in.).
B5-ISO size paper. Paper that is 176 mm by 250 mm
(6.93 in. by 9.84 in.).
beaconing. A signal repeatedly displayed on a Token
Ring card when the card detects a problem.
connector. A means of establishing electrical flow.
cut-sheet paper. Paper that is cut into sheets.
binder holes. A series of holes or slots punched at set
intervals that allows the form to be inserted in a
loose-leaf or ring binder.
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data stream. (1) All data transmitted through a data
channel in a single read or write operation. (2) A
continuous stream of data elements being transmitted, or
intended for transmission, in character or binary-digit
form, using a defined format.
forms are loaded and ends at the stacker. Synonym for
paper path.
fuse. To use heat and pressure to blend toner onto
forms to make a permanent bond.
fuser. The assembly that bonds the toned image to the
default. An alternative value, attribute, or option that is
paper, using heat and pressure.
assumed when none has been specified.
graphic. A symbol produced by a process such as
handwriting, drawing, or printing. See also vector
graphics.
diagnostic. Pertaining to the detection and isolation of
errors in programs and faults in equipment.
disable. To make non-functional. Contrast with enable.
DRAM. Dynamic random-access memory.
graphic character. A character that is normally
represented by a graphic, independent of code points or
fonts. A graphic character is often in the form of a
spatial arrangement of adjacent or connected strokes;
for example, a letter or digit.
dry ink. The material that forms the image on the
paper. Synonymous with toner.
DSC. 3270 Information Display System data-stream
compatibility.
hard drive. A standalone disk drive that reads and
writes data on rigid disks and can be attached to a port
on the printer. Synonymous with fixed disk drive, hard
disk drive.
DSE. Data switching exchange.
duplex printing. Printing on both sides of a sheet of
paper. Synonym for two-sided printing. Contrast with
simplex printing.
Hewlett-Packard Printer Command Language
(HP-PCL). A data stream used for printing on
Hewlett-Packard laser printers and compatible printers.
Ethernet. A 10-megabit baseband local area network
that allows multiple stations to access the transmission
medium at will without prior coordination, avoids
contention by using carrier sense and deference, and
resolves contention by using collision detection and
transmission. Ethernet uses carrier sense multiple
access with collision detection (CSMA/CD).
host system. (1) The primary or controlling computer
in a multiple-computer installation. (2) A computer used
to prepare programs for use on another computer or on
another data-processing system; for example, a
computer used to compile, link edit, or test programs to
be used on another system.
image. (1) A string of picture elements organized in
scan lines to represent the contrasting portions of a
picture. (2) A likeness or imitation of an object. (3) In
this printer, an image comprises a string of pels
organized in scan lines to represent the contrasting
portions of a picture. The image may consist of any
data stored as a raster pattern. The term image is
interchangeable with impression and is printed on one
side of a sheet of paper. See also impression.
flash memory. A type of random-access storage that
preserves its contents when power is removed from it.
folio. 8.5 x 13 in. paper. Also called Legal 13.
font. (1) A family or assortment of characters of a given
size and style; for example, 9-point Bodoni modern. A
font has a unique name and may have a registry
number. (2) A font is data used to create an image of
each graphic character; for example, a raster pattern.
impression. An implied or physical page. Used when
calculating the reduction of printer output caused by
switching the printer between duplex and simplex modes
or upper and lower paper supplies. See also image.
format. (1) The arrangement or layout of data on a
data medium. (2) The size, style, type of page, margins,
printing requirements, and so on, of a printed page.
Intelligent Printer Data Stream. An architected
host-to-printer data stream that contains both data and
controls defining how the data (text, image, graphics,
and bar code) is to be presented. IPDS provides a
forms. The material on which output data is printed,
such as paper or adhesive labels. See preprinted form.
forms path. The entire route that forms travel during
processing. The forms path usually begins where the
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device-independent interface for controlling and
managing all-points addressable printers.
offset stacking. The jogged stacking of output media
in the output stacker so that jobs protrude from the
balance of the stack to give physical identification.
interface. A shared boundary. An interface might be a
hardware component to link two devices or it might be a
portion of storage or registers accessed by two or more
computer programs.
online. Connected to an installed and enabled
attachment. Contrast with offline.
orientation. The number of degrees an object is
rotated relative to a reference; for example, the
orientation of an overlay relative to the page point of
origin. See also text orientation.
IPDS. See Intelligent Printer Data Stream.
intervention. An unexpected condition that requires
user intervention to clear it, for example, out of toner.
output bin. The part of the printer where the printed
ISO sizes. Pertaining to a set of paper sizes selected
from those standardized by the International
Organization for Standardization (ISO) for use in data
processing.
sheets are collected.
outline font. A font whose graphic character shapes
are defined by mathematical equations rather than by
raster patterns. Contrast with raster font.
jam. In a printer, a condition where forms have become
blocked or wedged in the forms path so the printer
cannot operate.
overrun condition. Loss of data because a receiving
device is unable to accept data at the rate it is
transmitted.
JIS. Japanese Industry Standards. Used in reference
to paper standards for size.
page. A collection of information bound by the
beginning page control and its associated end control. A
page of printing is one side of a sheet of paper or form.
See also logical page and physical page.
landscape orientation. Text and images that are
printed parallel to the longer side of the forms. Contrast
with portrait orientation.
paper path. The entire route that forms travel while
they are being processed. The paper path usually
begins where the forms are loaded and ends at the
stacker.
laser (light amplification by stimulated emission of
radiation). A device that emits a beam of coherent
light.
legal-size paper. Paper that is 216 mm x 356 mm (8.5
in. x 14.0 in.).
parallel port. An access point through which a
computer transmits or receives data that consists of
several bits sent simultaneously on separate wires.
letter-size paper. Paper that is 216 mm x 279 mm (8.5
in. x 11.0 in.).
PCL5e. Hewlett-Packard's Printer Command Language,
a data stream used for printing.
logical page. The print on the page, such as
composed text, graphics, and fonts within defined
margins. See also page. Contrast with physical page.
pel (picture element). (1) An element of a raster
pattern; a point where a toned area on the
photoconductor may appear. (2) On an
MRT compression. Memory Reduction Technology
algorithms to compress printed pages into smaller
memory space.
all-points-addressable output medium, each pel is an
addressable unit. On a row-column addressable output
medium, the only pel addressable is the beginning of a
character cell.
network interface cards. Optional features that allow
the printer to attach to computer networks. The printer
can have up to two network interface cards installed,
allowing it to communicate with two networks.
physical page. The form on which the printer is
printing, such as an 8-1/2 x 11-inch sheet of paper. See
also page. Contrast with logical page.
offline. Not connected to an installed and enabled
attachment. Contrast with online.
pitch. A unit of measurement for the width of a printed
character. It identifies the number of graphic characters
per inch; for example, 10-pitch has ten graphic
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characters per inch. Uniformly spaced fonts are
measured in pitches. Contrast with point.
raster pattern. A series of picture elements (pels)
arranged in scan lines to form an image.
point. A unit of measurement for describing type sizes.
There are 12 points to a pica, about 72 points to an
inch.
raster scan. A technique of generating or recording the
elements of an image by a line-by-line sweep across the
entire output medium.
point of origin. The location of the first print position
on a logical page. The point of origin is usually stated in
terms of X and Y coordinates. The point of origin used
by a printer can be affected by factors such as printable
area and forms orientation.
resident font. Those font data sets that are resident
within the printer. They usually reside on the printer disk
media (diskette or hard disk). These font sets are
usually commonly used fonts. Having them resident
reduces font load time. These fonts may also be used
during offline testing of the printer.
portrait orientation. Pertaining to a display or hard
copy with greater height than width. Contrast with
landscape orientation.
scalable font. A font whose graphic characters are
represented by mathematical equations and can be
sized to different heights.
PostScript. (1) A page description language with
interactive graphics capabilities that was developed by
Adobe Systems, Inc. (2) An interpretive programming
language that describes the appearance of text,
graphical shapes, and sampled images on a printed
page by defining a print file format that is the interface
between document composition applications and raster
printing devices.
SCS. See SNA character string.
SIMM. Single inline memory module.
simplex printing. Printing on one side of a sheet of
paper. Contrast with duplex printing.
SNA character string. In SNA, a character string
composed of EBCDIC controls, optionally intermixed with
end-user data, that is carried within a request/response
unit.
preprinted form. A sheet of forms containing a
preprinted design of constant data with which variable
data can be combined. See also forms.
skew. Refers to the paper going through the paper
path at a slight angle. This will cause the printing lines
to not be aligned properly.
Print-Error Marker (PEM). Small, black, rectangular
marks that indicate incorrectly placed data in the valid
printable area.
stacker. A device used to hold paper or forms that
have been printed; the output device of a printer.
print position. The physical positions of the characters
constituting a print line relative to the form.
storage. (1) The retention of data in a storage device.
(2) In word processing, a unit into which recorded text
can be entered, in which it can be retained and
processed, and from which it can be retrieved. (3) A
device, or part of a device, that can retain data.
print quality. The quality of printed output relative to
existing standards and in comparison with jobs printed
earlier.
print surface. The side of a form that receives the
printed image.
symbol set. In PCL5e, a particular assignment of
hexadecimal identifiers to graphic characters.
raster. (1) In computer graphics, a predetermined
pattern of lines that provides uniform coverage of a
display space. (2) The coordinate grid that divides the
display area of a display device. (3) In the Network
Printer 12, an on/off pattern of electrostatic images
produced by the laser print head under control of the
character generator.
text orientation. The position of text as a combination
of print direction and baseline direction. See also
orientation.
throughput. A measure of the amount of work
performed by the printer over a period of time, for
example, number of jobs per day.
raster font. A font in which each character is defined
by a raster bitmap.
188 User’s Guide
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token ring. A network with a ring topology that passes
tokens from one attaching device to another, for
example, the IBM Token-Ring Network.
diameter, usually copper tubing or copper braid. This
type of cable is often used to attach printers to an
AS/400 system.
toner. (1) In a document-printing machine,
two-sided printing. Printing on both sides of a sheet of
paper. Synonymous with duplex printing. Contrast with
simplex printing.
image-forming material used in electrostatic processes.
(2) A supply item for the printer. The black powder used
for printing images. Synonymous with dry ink.
valid printable area. The area represented by the
intersection of the physical page and the current logical
page. You can use the VPA CHK item on the IPDS
Menu to specify if attempts to print outside this area
cause errors to be reported to the host.
toner density. The amount of toner dispersed over a
specified area. Higher toner density yields darker print;
lower toner density produces lighter print.
trailing edge. The trailing edge of the paper is the
edge of the paper that proceeds into the printer last as it
is fed from one of the paper supplies.
vector graphics. Computer graphics in which display
images are generated from display commands and
coordinate data. See also graphic. Contrast with raster
pattern.
twinax attachment. A twinaxial attachment to the
AS/400.
xerographic paper. A paper that is manufactured
specifically for the xerographic process, in which key
paper qualities are carefully controlled.
twinaxial. A cable consisting of two conductors, usually
small copper tubes or wires insulated from each other,
within and insulated from another conductor of larger
Glossary 189
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Index
AUTOCONTINU, Config Menu item 60
autocontinue function 60
automatic print orientation
coax SCS 74
Numerics
250-sheet tray
adjusting paper size 24
clearing jams 49
twinax SCS 77
guidelines for selecting paper 23
loading paper 23
AUX
Coax SCS Menu item 73
Paper Menu item 58
Twinax SCS Menu item 76
auxiliary tray
location
1
500-sheet tray
adjusting paper size 40
clearing jams 49
guidelines for selecting paper 38
installing 125
adjusting paper size 30
clearing jams 49
defining paper size 47, 58
loading envelopes 32
loading paper 29
loading paper 38
location
1
paper supported 125
removing 134, 136
80-sheet auxiliary tray
See auxiliary tray
loading postcards 35
location
1
paper sizes supported 20
selecting as default 57
setting manual feeding on or off 58
A
A4-size paper
See paper
B
B5-size paper
A5-size paper
See paper
Acrobat PDF files, Adobe
address
See paper
baud rate, serial port 63
BAUD, Serial Menu item 63
BI-DI, Parallel Menu item 62
bi-directional communications, parallel port 62
binding margins
6
gateway address, changing 150
IP address, changing 150
IPDS port, setting for twinax 81
locally administered MAC address, changing 151
SCS port, setting for twinax 80
subnet mask, changing 150
left, coax 75
top, coax 75
BINDING, Paper Menu item 58
bins
adjusting
location
1
auxiliary tray paper size 30
envelope sizes 45
Adobe Acrobat PDF files, obtaining
APO
output at wrong one 154
selecting default 46, 57
blinking lights
6
See indicator lights
Coax SCS Menu item 74
Twinax SCS Menu item 77
attaching
boxes in message display area 153
BUFFERSIZE
Coax Setup Menu item 79
Twinax Setup Menu item 81
BUSY TMEOUT, Coax Setup Menu item 78
buttons, operator panel
parallel cable 145
serial cable 147
Attention indicator light
8
AUTO FUNCTION, Coax DSC/DSE Menu item 83
See keys, operator panel
Copyright IBM Corp. 1996, 1997
191
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connecting (continued)
parallel cable 145
serial cable 147
C
cable
parallel, connecting 145
contacting support 153
serial, connecting 147
CANCEL CX HEX, Test Menu item 56
CANCEL ONLN HEX, Test Menu item 56
Cancel Print key 10
CANCEL TX HEX, Test Menu item 56
canceling print jobs 16
card stock, selecting 20
CASE, Coax SCS Menu item 74
changing toner 92
context saving
Continue indicator light
Continue/Enter key 10
CONTINUOUS TEST, Test Menu item 55
COPIES
3
8
for PCL5e jobs 65
for PostScript jobs 68
PCL Menu item 65
PS Menu item 68
characters per inch
CPI
See CPI
Coax SCS Menu item 74
Twinax SCS Menu item 76
CR AT MPP+1, Coax DSC/DSE Menu item 82
CX HEX PRT, Test Menu item 56
cleaning the printer 96
cleaning the ROS mirror 96
clearance, printer 172
clearing paper jams 49
coax attachment, installing 110
Coax DSC/DSE Menu 82
Coax SCS Menu 73
D
darker print, setting 18
Coax Setup Menu 78
CODE PAGE
DATA BITS, Serial Menu item 64
data bits, serial port 64
Coax SCS Menu item 75
Twinax SCS Menu item 77
code pages
specifying for Coax SCS 75
specifying for IPDS 85
specifying for Twinax SCS 77
CONFIG PAGE, Test Menu item 55
Configuration (Config) Menu 60
configuration page, printing 13
configuring
data stream
selecting for Ethernet attachment 71
selecting for parallel attachment 62
selecting for serial attachment 63
selecting for token ring attachment 69
DEF CD PAG, IPDS Menu item 85
DEF CPI, IPDS Menu item 85
DEFAULT FGID, IPDS Menu item 85
defaults, restoring 56
density, changing toner 18
DENSITY, Config Menu item 60
dimensions, printer 171
downloading fonts and overlays using NPRU
DRAM
coax 78
coax DSC/DSE 82
coax SCS 73
Ethernet attachment 71
IPDS defaults 84
paper settings 57
parallel attachment 62
PCL5e defaults 65
5
installing 98
requirements
drawers, paper
See bins
3
PostScript defaults 68
printer network addresses 149
printer settings 60
serial attachment 63
token-ring attachment 69
twinax 80
drivers
See printer drivers
DTR, Serial Menu item 64
dumps
coax 56
online 56
twinax 56
twinax SCS 76
connecting
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duplex printing
envelopes (continued)
duplex setting ignored 156
specifying layout (BINDING) 58
specifying the printer default 16, 48
turning on or off 59
duplex unit
supported for envelope tray 141
weight 32
environmental specifications 171
ENVSIZE, Paper Menu item 58
error log, displaying 89
ERROR LOG, Machine Info Menu item 89
errors
clearing jams 49
installing 115
location
paper supported 114
removing 121
1
messages, complete listing 166
printing PostScript 68
setting autocontinue mode 60
Ethernet
configuring network addresses 149
network card, installing 110
Ethernet Menu 71
DUPLEX, Paper Menu item 59
dynamic random access memory
See DRAM
executive-size paper
See paper
extended attribute buffer, coax 79
E
EAB, Coax Setup Menu item 79
EARLY COMPL
Coax Setup Menu item 79
IPDS Menu item 88
early print completion
coax 79
F
Faceup Output Bin
installing 139
IPDS 88
removing 140
EDGE-EDGE
FACTORY DEFAULT, Test Menu item 56
factory defaults, restoring 56
features
Coax Setup Menu item 79
IPDS Menu item 88
PCL Menu item 66
Twinax Setup Menu item 81
ejecting stored PCL5e pages 16
EMULATION, IPDS Menu item 85
envelope tray
optional
optional, installing 97
standard
1
1
FF DATA, Coax DSC/DSE Menu item 83
FF LAST, Coax DSC/DSE Menu item 83
FF VALID, Coax DSC/DSE Menu item 83
flash memory, installing 98
FLOW, Serial Menu item 64
flow, serial port 64
envelopes supported 141
guidelines for selecting 42
installing 142
loading envelopes 42
removing 144
FNTSRC, PCL Menu item 66
folio-size paper
selecting as default 57
selecting envelope size 47, 58
sizes supported 20
envelopes
See paper
FONT SUB, IPDS Menu item 88
FONTNUM, PCL Menu item 66
fonts
adjusting size using Paper Menu 45
capacity 32
guidelines for selecting 32
loading 22
loading into auxiliary tray 32
loading into envelope tray 42
selecting 20
downloading using NPRU
IPDS list 55
5
IPDS resident default 85
IPDS substitution 88
PCL5e default (FONTNUM) 66
PCL5e list 55
selecting size 47, 58
size 32
PCL5e source (FNTSRC) 66
PostScript list 55
Index 193
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fonts (continued)
internet protocol address
See IP ADDRESS
inventory worksheet 177
IP ADDRESS
Ethernet Menu item 71
setting from operator panel 150
Token Ring Menu item 69
IPDS
printing IPDS 17
printing PCL5e 17
printing PostScript 17
wrong type selected 155
form length for PCL5e jobs 66
FORM, PCL Menu item 66
FORMAT DISK, Test Menu item 56
formatting hard drive 56
frequent page jams 159
fuser
buffer size, coax 79
buffer size, twinax 81
code page 85
usage page count 89
default font 85
fuser (usage kit), replacing 91
FUSER CTR, Machine Info Menu item 89
emulation mode 85
font list 55
IPDS Menu 84
memory requirements
page format 87
page protection 84
printing fonts list 17
printing problems 156
selecting for Ethernet attachment 71
selecting for token ring attachment 69
SIMM option, installing 98
3
G
GAA
See MAC ADDRESS
GATEWAY ADDRESS
Ethernet Menu item 72
setting from operator panel 150
Token Ring Menu item 70
getting more supplies 91
globally administered address
See MAC ADDRESS
guidelines for envelopes 42
twinax address 81
valid printable area checking 86
IPDS ADDR, Twinax Setup Menu item 81
IPDS Menu 84
IPDS PORT, IPDS Menu item 88
IRQ TMEOUT, Coax Setup Menu item 78
Item key 10
H
hard drive
formatting 56
J
installing 105
help line
JAMRECOVERY, Config Menu item 60
jams
See technical support
help support, contacting 153
hex dumps 56
See paper jams
HLD TMEOUT, Coax Setup Menu item 78
humidity
for toner cartridge storage 172
printer specification 171
humidity specification 171
K
keys, operator panel
Cancel Print key 10
Continue/Enter key 10
Item key 10
Menu key 10
Online key 10
Page Eject key 10
Shift key 11
I
indicator lights
description of
input trays
See trays
8
Value key 11
194 User’s Guide
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MAC ADDRESS (continued)
Token Ring Menu item 70
Machine Information Menu 89
L
LAA
See MAC ADDRESS
macros, downloading
5
labels, selecting 20
maintaining the printer 91
manual paper feeding from auxiliary tray 58
MANUAL, Paper Menu item 58
margins
landscape orientation for PCL5e 65
Language Menu 90
language, changing 18
layout, page
left, coax SCS 75
See orientation, page
LBM, Coax SCS Menu item 75
LEDs
top, coax SCS 75
maximum page length, coax SCS 74
maximum print position, coax SCS 74
memory
See indicator lights
left margin, coax SCS 75
legal-size paper
installing 98
requirements
3
See paper
letter-size paper
Memory Configuration (Memconfig) Menu 61
Menu key 10
See paper
menus
letterhead paper, loading 22
lighter print, setting 18
LINE SPACING, Coax SCS Menu item 74
line speed, setting for token ring network card 111
lines-per-inch
changing language 18
Coax DSC/DSE Menu 82
Coax SCS Menu 73
Coax Setup Menu 78
Configuration (Config) Menu 60
Ethernet Menu 71
IPDS Menu 84
Language Menu 90
Machine Information Menu 89
Memory Configuration (Memconfig) Menu 61
navigating 12
See LPI
lines-per-page for PCL5e jobs 66
loading
envelopes 22
envelopes into auxiliary tray 32
envelopes into envelope tray 42
letterhead paper 22
paper 22
overview 53
Paper Menu 57
paper in 250-sheet tray 23
paper in auxiliary tray 29
paper into 500-sheet trays 38
postcards into auxiliary tray 35
prenumbered forms 22
preprinted paper 22
prepunched paper 22
locally administered MAC address
See MAC ADDRESS
lost pages 155
Parallel Menu 62
PCL Menu 65
PS Menu 68
Serial Menu 63
Test Menu 55
Token Ring Menu 69
Twinax SCS Menu 76
Twinax Setup Menu 80
using 12
messages
LPI
complete listing 161
Coax SCS Menu item 74
Twinax SCS Menu item 76
most common
misers (see QUALITY, Config Menu item) 60
MODE, Serial Menu item 63
9
MPL, Coax SCS Menu item 74
MPP, Coax SCS Menu item 74
M
MAC ADDRESS
Ethernet Menu item 72
setting from operator panel 151
Index 195
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overlays, downloading
5
N
navigating menus 12
network addresses, configuring 149
network interface card
installing 111
P
PA1, Coax Setup Menu item 79
PA2, Coax Setup Menu item 79
packing the printer 173
types supported 110
Network Printer Manager Utility
Network Printer Resource Utility
4
5
page count, displaying 89
PAGE COUNT, Machine Info Menu item 89
NL AT MPP+1, Coax DSC/DSE Menu item 83
noise specification 171
NPM
See Network Printer Manager Utility
NPRU
Page Eject indicator light
Page Eject key 10
page length maximum, coax SCS 74
page orientation
See orientation, page
page protection
8
See Network Printer Resource Utility
numbering paper trays 59
for IPDS jobs 84
for PCL5e jobs 65
for PostScript jobs 68
memory requirements
PAGE, IPDS Menu item 87
PAGEPROT
O
3
obtaining supplies 91
ONLINE HEX PRINT, Test Menu item 56
Online indicator light
Online key 10
operator panel
8
IPDS Menu item 84
PCL Menu item 65
PS Menu item 68
changing language 18
common messages
pages lost after jam 155
PAGESIZE, PCL Menu item 65
panel
9
indicator lights
keys 10
8
See operator panel
location
menu overview 53
navigating menus 12
overview
1
paper
clearing jams 49
loading 22
7
loading into 250-sheet tray 23
loading into 500-sheet tray 38
loading into auxiliary tray 29
orientation, portrait or landscape for PCL5e 65
selecting 20
optional features, installing
500-sheet tray 125
duplex unit 114
envelope tray 141
face-up output bin 138
hard drive 98
sizes supported 20
sources 20
installing 97
250-sheet tray 20
network interface card 110
SIMMs 98
ordering supplies 91
orientation, page
500-sheet tray 20
80-sheet auxiliary tray 20
envelope tray 20
selecting default 57
for coax SCS 73
wrong one selected 155
supported for 500-sheet paper tray 125
supported for duplex unit 114
types not recommended for use 21
weights supported 20
wrong type selected 154
for PCL5e (landscape or portrait) 65
for twinax SCS 76
ORIENTATION, PCL Menu item 65
output bins
See bins
OUTPUT, Paper Menu item 57
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paper jams
frequent 159
portrait orientation for PCL5e 65
postcards
pages lost 155
capacity 35
setting JAMRECOVERY mode 60
Paper Menu 57
paper output bin
guidelines for selecting 35
loading into auxiliary tray 35
size 35
See Faceup Output Bin
parallel attachment printing problems 157
parallel cable, connecting 145
Parallel Menu 62
PARITY, Serial Menu item 63
parity, serial port 63
PCL Menu 65
weight 35
PostScript
memory requirements
page protection 68
print copies 68
printing demo 55
printing errors 68
3
PCL SAVE, Memconfig Menu item 61
PCL5e
printing fonts list 17, 55
printing problems 156
default font 66
PS Menu 68
default font point pitch 66
default font point size 66
default symbol set 67
edge-to-edge printing 66
font source 66
saving settings 61
selecting for Ethernet attachment 71
selecting for parallel attachment 62
selecting for serial attachment 63
selecting for token ring attachment 69
SIMM option, installing 98
form length 66
memory requirements
page protection 65
page size 65
PCL Menu 65
portrait or landscape 65
3
power specification 171
prenumbered forms, loading 22
preprinted paper, loading 22
prepunched paper, loading 22
PRINT ERRS, PS Menu item 68
PRINT IMAGE, Coax DSC/DSE Menu item 82
PRINT IPDS FONTS, Test Menu item 55
PRINT PCL FONTS, Test Menu item 55
print position (maximum), coax SCS 74
PRINT PS DEMO, Test Menu item 55
PRINT PS FONTS, Test Menu item 55
print quality
print copies 65
printing fonts list 17, 55
printing stored PCL5e pages 16
saving settings 61
selecting for Ethernet attachment 71
selecting for parallel attachment 62
selecting for serial attachment 63
selecting for token ring attachment 69
entire print is black 182
PDF files, Adobe Acrobat
PERSONALTY
6
entire print is blank 182
light areas on the print 180, 181
print is too light 179
printed image rubs off or smears 183
random deletions 180
Ethernet Menu item 71
Parallel Menu item 62
Serial Menu item 63
Token Ring Menu item 69
PITCH, PCL Menu item 66
pitch, PCL5e 66
repetitive marks on the print 180
setting from operator panel 60
solving problems 179
point size, PCL5e 66
PORT TMEOUT
the print is damaged 184
the printed image is blurred 184
toner spots on the print 179
vertical bands of deletions 181
vertical marks on the print 181
white spots within black image area 183
Coax Setup Menu item 78
Ethernet Menu item 71
Parallel Menu item 62
Token Ring Menu item 69
Twinax Setup Menu item 81
Index 197
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print resolution 171
PRINT SCS CHARACTERS, Test Menu item 55
printable area
putting the printer away 173
defining for coax 79
defining for IPDS 88
defining for PCL5e 66
defining for twinax 81
printer
Q
QUALITY, Config Menu item 60
R
cleaning 96
clearance 172
dimensions 171
rectangles in message display area 153
recycled paper 20
removing
optional features
repacking 173
1
500-sheet tray 134, 136
duplex unit 121
selecting print materials 20
envelope tray 144
face-up output bin 140
toner cartridge 92
renumbering paper trays 59
repacking the printer 173
repair inventory worksheet 177
replacing
standard features
weight 172
1
printer configuration page, printing 13
printer drivers
obtaining
supported
2
2
using
2
supplies 91
requirements, memory
printer network card
3
See network interface card
printer trays
See trays
printing
RESET PRINTER, Test Menu item 55
resident IPDS font list 55
resolution 171
restoring factory defaults, restoring 56
returning the printer 173
coax dumps 56
configuration page 13
continuous test pages 55
duplex setting ignored 156
hex dumps for troubleshooting 56
IPDS fonts 17, 55
ROS mirror, cleaning 96
RS-232 serial interface 63
RS-422 serial interface 63
IPDS printing problems 156
pages after jams (JAMRECOVERY) 60
parallel attachment printing problems 157
PCL5e fonts 17, 55
PostScript fonts 17, 55
PostScript printing problems 156
printer configuration page 55
SCS characters 55
S
SCS
character list 55
COAX SCS Menu 73
Twinax SCS Menu 76
SCS ADDR, Twinax Setup Menu item 80
selecting paper 20
serial cable, connecting 147
serial interfaces 63
Serial Menu 63
service clearance, printer 172
shading, quality problems 157
Shift key 10
stored pages (PCL5e) 16
too slow 155
twinax dumps 56
wrong font selected 155
problems, solving 153
PS Menu 68
PS2 SAVE, Memconfig Menu item 61
PTSIZE, PCL Menu item 66
purchasing supplies 91
shipping the printer 173
SIMM, installing 98
slow printing 155
SNMP
4
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solving problems 153
SOURCE, Paper Menu item 57
specifications
token ring
configuring network addresses 149
network card, installing 110
setting line speed for network card 111
Token Ring Menu 69
cartridge 172
humidity and temperature for cartridge storage 172
of printer (power, voltage, temperature,
humidity) 171
toner
cartridge life 172
printer 171
toner cartridge 172
stackers
cartridge specification 171
changing 92
counter 89
See bins
density, changing 18
statement-size paper
See paper
misering 60
setting density 60
status indicators
specifications 172
See indicator lights
usage page count 89
TONER CTR, Machine Info Menu item 89
TonerMiser (see QUALITY, Config Menu item) 60
top margin, coax SCS 75
transparencies, selecting 20
TRAY RENUM, Paper Menu item 59
TRAY SWITCH, Paper Menu item 58
TRAY1
status messages 161
STOP BITS, Serial Menu item 64
stop bits, serial port 64
stored pages (PCL5e), printing 16
stuck paper
See paper jams
SUBNET MASK
Ethernet Menu item 72
setting from operator panel 150
Token Ring Menu item 70
supplies
adjusting paper size 40
Coax SCS Menu item 73
loading paper 23
location
Twinax SCS Menu item 76
TRAY2
1
number to call for ordering 91
replacing 91
support, contacting 153
switching paper trays 48, 58
symbol set, PCL5e 67
SYMSET, PCL Menu item 67
adjusting paper size 40
Coax SCS Menu item 73
loading paper 38
location
1
selecting as default 57
Twinax SCS Menu item 76
trays
T
printer default 46
renumbering (TRAY RENUM) 59
selecting default 57
TBM, Coax SCS Menu item 75
technical support
information about
3
switching 48, 58
troubleshooting 153
temperature specification 171
Test Menu 55
timeouts
coax dumps 56
online hex dumps 56
twinax dumps 56
coax busy 78
coax hold 78
tumble duplex (BINDING) 58
twinax attachment, installing 110
Twinax SCS Menu 76
Twinax Setup Menu 80
TX HEX PRT, Test Menu item 56
coax IRQ 78
coax port 78
Ethernet port 71
parallel port 62
serial port 64
token-ring port 69
twinax port 81
Index 199
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U
usage kit, replacing 91
user keys
See keys, operator panel
user panel
See operator panel
V
valid printable area checking, IPDS 86
Value key 10
voltage specification 171
VPA CHK, IPDS Menu item 86
W
weight, paper 20
weight, printer 172
worksheet, inventory repair 177
wrong bin, output goes to 154
wrong font 155
wrong paper 154
X
X-OFFSET, IPDS Menu item 86
Y
Y-OFFSET, IPDS Menu item 86
yield, toner 172
200 User’s Guide
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Readers' Comments — We'd Like to Hear from You
IBM Network Printer 12
User’s Guide
Publication No. S544-5370-03
Use this form to provide comments about this publication, its organization, or subject matter.
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