Distributed Print
Management Services
A better way to manage output
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Reduce cost through right-sizing
Print, copy, fax and scan devices may be scattered all over your
company. Without a plan and ongoing management, devices
tend to proliferate and pose a serious cost-control challenge,
especially if you want to take advantage of electronic document
delivery, automated workflows, and digital archives. If your envi-
ronment includes devices from multiple vendors, complexity goes
up significantly.
You can move from paper to digital, and optimize processes, far
more efficiently and cost effectively when you have the correct
number and type of devices. InfoPrint Solutions Company™, a
Ricoh-IBM joint venture, has the right people, skills, experience,
and technology to help you centralize and simplify your output
environment and provide a single point of management.
“A managed services offering, can help you
identify and control hidden costs.”
Print Management: Taking Control of Hidden Print Costs, AIIM E-DOC Magazine, April 10, 2007
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When should you consider
InfoPrint DPMS?
n Your printer service and support
costs are escalating.
n Device contracts are expiring
within 3-6 months.
n Many of your print devices are
more than five years old or a
technology refresh is imminent.
n You’re running out of physical
space for devices and storage.
n You want to migrate from
paper to digital workflows
and archives.
Achieve the right balance with managed output services
DPMS combines expertise, processes, tools, and technology that together
help you achieve the optimum output environment – one that balances pro-
ductivity, cost and worker satisfaction. The output strategy we recommend
will be aligned with your IT strategy. With alignment comes better use of
resources such as servers, networks and workstations – all aimed at timely,
cost-effective business communications. This value-add approach is the core
of InfoPrint DPMS.
n You are in the midst of a
merger, acquisition, relocation
or downsizing.
n You’ve been given a mandate
to cut costs.
The key elements of DPMS include:
n Right-sizing with the latest multi-function technology versus
expensive-to-operate single-function print, copy, and fax devices.
n Optimizing productivity by placing the right devices in the right locations
to satisfy end-user needs.
n Managing assets, supplies, support, and maintenance to free you to focus
on core business issues.
n Communicating with you regularly so you have enhanced control of your
print infrastructure and visibility into the true cost of print.
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“Typically, only 10% of the office document burdened
costs relate to equipment, supplies, and service ex-
penses. For every $1 spent on equipment, supplies,
and service, another $9 is spent on other burdened
costs. These burdened costs include IT support and
infrastructure, procurement and facility costs, end-user
interaction time, and document management expense.
These costs are fragmented in budgets and processes
across the organization.”
Assessing and Benchmarking Document Costs: Developing a Future Strategy, InfoTrends/CAP Ventures’ White Paper, September 2005
Distributed Print Management Services At a Glance
Base Offering
Optional Add-ons
n Initial and periodic consulting/optimization
recommendations
n Maintenance for non-InfoPrint devices
n Supplies for non-InfoPrint devices
n Help desk
n Transition management
n Hardware
n Training
n Supplies and supplies management
n Device monitoring and portal access
n Maintenance
n Key operator services
n Optimization consulting
n Content management
n Departmental accounting and rules-based printing
tools
n Standard monthly and custom reports
n Services management
n Asset management
n Installation, moves, additions, and changes
n Account management
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Pro-business,
pro-environment
InfoPrint Solutions Company in-
vests in sustainability programs
and activities to minimize adverse
impact on the planet. Take advan-
tage of our Energy Star printers,
Waste of Electrical and Electronic
Equipment (WEEE) programs
(where available) and convenient,
free return program for InfoPrint
toner cartridges.
Plan the work, work the plan
Best results generally follow an orderly process. The DPMS team can
guide you through the transition to managed output services with a
minimum of disruption. We engage you in four phases: assessment, de-
sign, implementation, and management. A detailed project plan, which
we develop collaboratively with you, enables us to monitor progress and
stay on schedule.
Our best practices, which are based on our work with companies in both
distributed and production environments, guide every aspect of DPMS.
We know what works and why it works, so we can achieve results quickly
and efficiently. DPMS standard services and optional add-on services are
designed to deliver financial and operational benefits from the start.
Our flexible lease or ownership pricing options leverage a price-per-page
approach. If you have specific pricing requirements, let us know and
we’ll do our best to accommodate them.
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Proven processes and best practices can enable a
smooth, successful transition to InfoPrint DPMS.
Let’s work together to optimize your output environment
with continuous right-sizing. The InfoPrint Distributed Print
Management Services team can help you hold the line against
rising costs.
InfoPrint Solutions Company has been helping companies of all
sizes solve output challenges for more than 40 years. As a Ricoh-
IBM joint venture, we can leverage a legacy of industry leading
intellectual capital and experience. A single source for general
office, industrial, and production printing as well as electronic
output solutions, we can integrate technology, services, and
know-how to meet your business objectives. Our rapid-ROI
approach emphasizes flexibility, reliability, efficiency, and
data security.
Visible results at a global IT facility
The challenge: manage and reduce costs, improve utilization, and streamline
supply management and key operator support.
The result: 30% reduction in output costs.
Before
After
Printers
221
77
Printers
125
43
Copiers
Copiers
Fax Machines
Multi-function Devices
Total
186
0
Fax Machines
77
Multi-function Devices29
Total 274
484
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Learn more
© Copyright InfoPrint Solutions Company 2008.
All rights reserved.
To learn more about InfoPrint DPMS, visit:
InfoPrint Solutions Company
6300 Diagonal Highway 002J
Boulder, Colorado 80301-9270
U.S.A.
Printed in the United States of America
September 2008
Ricoh and the Ricoh logo are registered trademarks of
Ricoh Co., Ltd. in Japan, other countries or both. IBM and
the IBM logo are registered trademarks of International
Business Machines Corporation in the United States, other
countries, or both. The Ricoh and IBM trademarks are used
under license from their respective trademark owners.
InfoPrint Solutions Company is a tradename of InfoPrint
Solutions Company, LLC, in the United States, other
countries, or both. InfoPrint is a registered trademark
of Ricoh Co., Ltd., in the United States, other countries,
or both. InfoPrint is used under license from the
trademark owner.
References in this publication to InfoPrint Solutions
Company products or services do not imply that InfoPrint
Solutions Company intends to make them available
in all countries in which InfoPrint Solutions Company
operates. Any purchase of such products or services will
be exclusively governed by the terms of the sales or license
agreement applicable to such purchase to the maximum
extent allowed by law.
1 Rightsizing Output Fleets: The Hidden Gold Mine,
GartnerGroup research note, 2001.
IPB03015-USEN-01
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