User's Manual
P/N 071791-001
®
Trakker Antares
243X Hand-Held Terminal
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Contents
Contents
Before You Begin vii
Warranty Information vii
Safety Summary vii
Warnings, Cautions, and Notes viii
About This Manual viii
Learning About the Terminal
1
What Are the Trakker Antares 243X Terminals? 1-3
Learning About the 243X’s Features 1-4
Options for the Terminals 1-5
Accessories for the Terminals 1-6
Unpacking the Terminal 1-7
Using the Terminal’s Battery Pack 1-8
Determining When the Battery Pack Is Low 1-8
Charging the Battery Pack 1-9
Installing the Battery Pack 1-9
Managing Battery Power 1-11
Using the Keypad 1-11
Finding the Special Keys 1-12
Typing the Characters Printed on the Keypad 1-13
Using the Suspend/Resume Key 1-13
Using the Modifier Keys 1-14
Capitalizing All Characters 1-14
Using the International Keypads 1-15
Using the TE 2000 Keypads 1-16
Using the Screen 1-17
Learning About the Status Icons 1-18
Learning About the Audio Signals 1-19
Using the Terminal’s Serial Port 1-20
iii
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Trakker Antares 243X Hand-Held Terminal User’s Manual *1233*Helvetica Condensed
Using the Terminal’s Scanner 1-21
Learning About the Connector Modules 1-23
Connecting an Input Device 1-24
Scanning Options 1-24
Connecting to a Serial Device or Network 1-24
Defining the Terminal’s Drives 1-25
Using the Terminal for the First Time 1-26
Configuring the Terminal
2
How to Configure the Terminal 2-3
About the Configurations 2-3
Configuring the Terminal With the Menu System 2-4
Accessing Online Help 2-6
Selecting Menus and Commands 2-6
Filling In Fields 2-6
Marking Check Boxes 2-7
Entering ASCII Control Characters 2-8
Exiting Screens and Saving Changes 2-9
Exiting the Menu System 2-10
Configuring the Terminal With the Clone Application 2-11
Configuring Drives and Memory on the Terminal 2-12
Configuring the RAM Drive 2-12
Configuring Flash Memory 2-13
Operating the Terminal in a Network
3
How the Terminals Fit Into Your Network 3-3
Using Serial Communications on the Terminal 3-7
Choosing a Communications Protocol 3-8
Binary Protocol 3-8
Configurable Protocol 3-9
Master Polling Protocol 3-10
Point-to-Point Protocol 3-10
Polling Mode D Protocol 3-10
iv
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Contents
Using RF Communications on the Terminal 3-11
Planning the Network Connection 3-11
Configuring the DCS 30X 3-12
Configuring the Access Points 3-12
OpenAir Radio 3-13
802.11b Radio 3-13
About the Network Parameters 3-14
Monitoring Network Communications 3-14
Troubleshooting and Maintaining the Terminal
4
How to Use This Chapter 4-3
Problems While Operating the Terminal 4-4
Problems While Configuring the Terminal 4-6
Problems Communicating With RF Network Devices 4-11
Problems While Running Applications 4-13
Problems Transmitting Data Through the Serial Port 4-14
Problems Transmitting Data Through the DCS 30X 4-14
Problems Scanning Bar Code Labels 4-15
Booting the Terminal 4-17
Booting the Terminal on Resume 4-17
Using the Boot Menu 4-18
Troubleshooting a Locked Up Application 4-18
Resetting the Terminal 4-19
Cleaning the Scanner Window and Terminal Screen 4-20
Specifications
A
I
Physical and Environmental Specifications A-3
Pin Assignments A-6
Pin Assignments for COM1 A-6
Pin Assignments for the Input Device Connectors A-7
Index
v
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nugget
d 3Be9fore You Begin
Before You Begin
This section introduces you to standard warranty provisions, safety precautions,
warnings and cautions, document formatting conventions, and sources of additional
product information. A documentation roadmap is also provided to guide you in finding
the appropriate information.
Warranty Information
To receive a copy of the standard warranty provision for this product, contact your local
Intermec support services organization. In the U.S.A. call 1-800-755-5505, and in
Canada call 1-800-668-7043. If you live outside the U.S.A. or Canada, you can find
your local Intermec support services organization on the Intermec Web site at
www.intermec.com.
Safety Summary
Your safety is extremely important. Read and follow all warnings and cautions in this
book before handling and operating Intermec equipment. You can be seriously injured,
and equipment and data can be damaged if you do not follow the safety warnings and
cautions.
Do not repair or adjust alone Do not repair or adjust energized equipment alone
under any circumstances. Someone capable of providing first aid must always be
present for your safety.
First aid Always obtain first aid or medical attention immediately after an injury.
Never neglect an injury, no matter how slight it seems.
Resuscitation Begin resuscitation immediately if someone is injured and stops
breathing. Any delay could result in death. To work on or near high voltage, you should
be familiar with approved industrial first aid methods.
Energized equipment Never work on energized equipment unless authorized by a
responsible authority. Energized electrical equipment is dangerous. Electrical shock
from energized equipment can cause death. If you must perform authorized emergency
work on energized equipment, be sure that you comply strictly with approved safety
regulations.
vii
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget
d 39
Warnings, Cautions, and Notes
The warnings, cautions, and notes in this manual use the following format.
Warning
A warning alerts you of an operating procedure, practice, condition, or statement
that must be strictly observed to avoid death or serious injury to the persons working
on the equipment.
Avertissement
Un avertissement vous avertit d’une procédure de fonctionnement, d’une méthode,
d’un état ou d’un rapport qui doit être strictement respecté pour éviter l’occurrence
de mort ou de blessures graves aux personnes manupulant l’équipement.
Caution
A caution alerts you to an operating procedure, practice, condition, or statement that
must be strictly observed to prevent equipment damage or destruction, or corruption
or loss of data.
Conseil
Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode,
d’un état ou d’un rapport qui doit être strictement respecté pour empêcher
l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de
données.
Note: Notes are statements that either provide extra information about a topic or
contain special instructions for handling a particular condition or set of circumstances.
About This Manual
This manual contains all of the necessary information to connect, operate, configure,
troubleshoot, and maintain the Trakker Antares® 2430 and 2435 hand-held terminal.
Use this manual in conjunction with the Trakker Antares 2400 Family System Manual
(Part No. 071389), which contains detailed information about configuring, operating,
and programming all terminals in the 2400 Family.
This manual was written for two audiences:
•
•
All users who need to know how to use the terminal to collect data.
MIS personnel, operations personnel, analysts, and programmers who need to know
how to install, configure, test, troubleshoot, and use the terminal to operate in a
network. You should have a good knowledge of your company’s network and data
collection software. You should be familiar with data communications and network
protocols.
viii
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nugget
d 3Be9fore You Begin
What You Will Find in This Manual
This table summarizes the information in each chapter and appendix.
Chapter
Summary
1
Introduces the Trakker Antares 2430 and 2435 hand-held terminals and their
features. Also describes the batteries, memory, drives, and input devices.
2
Describes the different methods that you can use to configure the 243X and its
memory and drives. Also explains how to configure the terminal using the
TRAKKER Antares 2400 Menu System and the clone application.
3
Describes how to install and configure the 243X in a serial or RF network. Also
explains how the 243X fits into a particular network and how to use serial or
network communications.
4
Lists problems you may encounter while using the terminal and provides some
possible solutions. Also describes how to boot or reset the terminal and clean
the scanner window and terminal screen.
A
Lists the Trakker Antares 243X terminal’s specifications.
This manual explains how to use the features and options available on the 243X. For
more detailed information about configuring, operating, and programming the 243X,
see the Trakker Antares 2400 Family System Manual (Part No. 071389).
For additional help using terminal emulation, see the appropriate TE 2000 manual:
•
•
•
TE 2000 5250 Terminal Emulation Programmer’s Guide (Part No. 977-055-004)
TE 2000 3270 Terminal Emulation Programmer’s Guide (Part No. 977-055-003)
TE 2000 VT/ANSI Terminal Emulation Programmer’s Guide (Part No.
977-055-005).
For additional help using dcBrowser, see the documentation that ships with your
DCS 30X or dcBrowser gateway software.
Terminology
You should be aware of how these terms are being used in this manual:
Term
Description
DCS 300 and Model
200 Controller
The DCS 300 is a data collection server that replaced the Model 200
Controller. The 2435 can communicate with either the DCS 300 or
the Model 200 Controller. Unless otherwise noted, you can use either
the DCS 300 or the Model 200 Controller.
DCS 30X
DCS 30X refers to the DCS 300, the DCS 301, and the DCS 302 data
collection servers. The term DCS 30X is used throughout this manual.
Unless otherwise noted, you can use either the DCS 300, the
DCS 301, or the DCS 302.
ix
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget
d 39
Terminology (continued)
Term
Description
Host
The term “host” refers to a personal computer or other computer that
communicates with the terminal.
243X
The generic term “243X” indicates either the Trakker Antares 2430
terminal or the Trakker Antares 2435 terminal.
Terminal
The generic term “terminal” indicates either the Trakker Antares 2430
terminal or the Trakker Antares 2435 terminal.
Trakker Antares
The term “Trakker Antares” identifies the product family of Trakker
Antares 2400 Family terminals, which includes the hand-held
terminals, stationary terminals, vehicle-mount terminals, and light
industrial terminals.
Conventions for Input From a Keypad or Keyboard
This table describes the formatting conventions for input from PC or host computer
keyboards and terminal keypads:
Convention
How to Interpret the Convention
Special text
Shows the command as you should enter it into the terminal. See
“Conventions for Commands” later in this chapter.
Italic text
Indicates that you must replace the parameter with a value. See
“Conventions for Commands” later in this chapter.
Bold text
Indicates the keys you must press on a PC or host computer keyboard.
For example, “press Enter” means you press the key labeled “Enter”
on the PC or host computer keyboard.
Shows the key you must press on the terminal. For example, “press
” directs you to press the Enter key on the terminal keypad.
Shows a series of terminal keys you must press and release in the order
shown. For example, “Press
to access the
TRAKKER Antares 2400 Menu System.”
–
Shows a series of terminal keys you must press simultaneously. Also,
you must press and hold the keys in the order shown.
Note: You must use the Field Exit key (
) on the 39-key keypad to access the TRAKKER Antares 2400 Main Menu. Do not
use the Enter key ( ) in this key sequence.
) on the 57-key keypad or the Return key
(
x
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nugget
d 3Be9fore You Begin
Conventions for Bar Codes
You can scan the bar codes listed in this manual to enter data or perform a command.
The bar code labels in this manual are printed in the Code 39 symbology. Each bar code
includes the name and human-readable interpretation. For example:
Change Configuration
Name
Bar code (Code 39)
*$+*
Human-readable
interpretation
*$+*
243XU099.eps
The asterisks (*) at the beginning and end of the human-readable interpretation are the
start and stop codes for a Code 39 bar code label. If you are using a bar code printing
utility, it may automatically supply the asterisks as the start and stop code, so that you
only need to type the actual text of the command. You can also create and print
configuration labels and reader command labels in Code 93, which has its own start and
stop codes.
Conventions for Software Screens and Messages
This manual includes illustrations that represent how the Trakker Antares 2430 and
2435 terminals display software screens and messages. Here are two examples:
MAIN MENU
File name:
Configuration Menu
Diagnostics Menu
System Menu
About TRAKKER 2400
_`Select item
[Enter] Next screen
[F1] Help
[Esc] Exit
243XU050.eps
243XU060.eps
The TRAKKER Antares 2400 Menu System software screens are 16 lines by 20
characters (like the Main Menu screen example shown here). These screens are
centered and formatted to fit on the 2430 and 2435 screens.
xi
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget
d 39
Conventions for Commands
This manual includes sample commands that are shown exactly as you should type
them on your terminal or network device. The manual also describes the syntax for
many commands, defining each parameter in the command. This example illustrates the
format conventions used for commands:
To send a configuration command from the DCS 30X, use this syntax:
$+command[command]...[command n]
where:
$+
is the Change Configuration command.
command
is a configuration command. For example, BV is the command to set the
Beep Volume on the terminal. Enter the command BV0 to turn off the
beep volume. You can include multiple configuration command
parameters in the command to configure the terminal.
This table defines the conventions used in the example:
Convention
Description
Special font
Commands appear in this font. You enter the command exactly as it is
shown.
Italic text
Italics indicate a variable, which you must replace with a real value,
such as a number, filename, keyword, or command.
[ ]
Brackets enclose a parameter that you may omit from the command. Do
not include the brackets in the command.
Required parameters If a parameter is not enclosed in brackets [ ], the parameter is required.
You must include the parameter in the command; otherwise, the
command will not execute correctly.
where
This word introduces a list of the command’s parameters and explains
the values you can specify for them.
Other Intermec Manuals
You may need additional information when working with the 243X in a data collection
system. Please visit our Web site at www.intermec.com to download many of our
current manuals in PDF format. To order printed versions of the Intermec manuals,
contact your local Intermec representative or distributor.
xii
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1
Learning About the Terminal
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1
nugget 39 Learning About the Terminal
This chapter introduces the Trakker Antares 2430 and 2435 hand-held terminals and
their features including the batteries, memory, drives, and input devices. It also
describes how to start using the 243X.
What Are the Trakker Antares 243X Terminals?
The 2430 and 2435 are ergonomic hand-held data collection terminals. You can use
these programmable terminals to run custom applications or terminal emulation
applications.
2435
243XU010.eps
2430 The 2430 is a programmable data collection terminal that runs custom batch
applications. The 2430 has a flash drive to store applications and files and an integrated
input/output (I/O) port to transmit data to and accept data from a host computer or other
serial device using RS-232 communications. The versatile display features of the 2430
allow you to resize the screen based on operator preference and work environment.
2435 The 2435 has all of the same functionality as the 2430 with the additional ability
for real-time communications through an RF network. The 2435 can communicate with
a host either through the access points and the DCS 30X or directly through the access
points. The 2435 can also run client/server applications, TE 2000 terminal emulation
applications, and Data Collection Browser (dcBrowser), which lets you run Web-
based applications.
™
The 2435 with an IEEE 802.11b radio (with radio firmware 4.52/6.04 and higher)
installed is Wi-Fi certified for interoperability with other 802.11b wireless LAN
devices.
1-3
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Learning About the 243X’s Features
The 243X is designed to make data collection easy and includes these features:
CGA-compatible screen
The screen is a backlit
LCD that is configurable
up to 21 lines by 31
characters. The screen
also supports double-
byte characters, user-
programmable fonts,
and bitmap graphics.
Good Read
LED
2435
CGA-compatible
screen
Keypad
Rechargeable
battery pack
Good Read LED
and audio signals
The Good Read LED
indicates the status of bar
code scanning. The 243X
also has status icons and
a beeper that provide
you with feedback for
terminal operations.
Integrated
I/O connector
Handstrap
Docking
connector
243XU001.eps
Input device
connector
Keypad There are two
keypad options with different overlays. The 243X ships with a keypad and an overlay
that supports the type of application that you ordered.
Integrated I/O connector The 6-pin connector acts as a serial port or power supply.
You can connect the 243X to a serial device with the serial adapter cable. You can also
connect the 243X to the external power supply with the external power adapter cable.
Input device connector The 9-pin connector on the connector module allows you to
connect an input device to the 243X. Depending on the type of connector module you
choose, the terminal supports either non-decoded input devices or decoded input
devices.
Docking connector The docking connector allows you to insert the 243X into the
vehicle dock accessory.
Handstrap The elastic handstrap attaches to the back of the terminal to let you hold the
terminal easily and securely for long periods of use.
Rechargeable battery pack and backup power source The 243X uses a rechargeable
lithium-ion battery pack as its main power source. The terminal has a backup power
source that maintains the terminal’s status, memory, and real-time clock (for up to 15
minutes) when the battery pack is changed.
Internal Antenna (2435 only) The 2435 uses an internal antenna that supports RF
communications.
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1
nugget 39 Learning About the Terminal
Options for the Terminals
These options are available for the 2430:
•
Programmable terminal with 57-key alphanumeric or 39-key function numeric
keypad and overlays for U.S. English or International languages
Integrated laser scanner (standard range, long range, or extra long range)
2MB or 4MB extended storage drive, used for custom applications or files
•
•
•
Standard connector module (supports non-decoded tethered scanners) or serial
connector module (supports decoded tethered scanners)
•
Trakker Antares ROM-DOS support
These options are available for the 2435:
•
Programmable terminal with 57-key alphanumeric or 39-key function numeric
keypad and overlays for U.S. English or International languages
•
•
Integrated laser scanner (standard range, long range, or extra long range)
Standard connector module (supports non-decoded tethered scanners) or serial
connector module (supports decoded tethered scanners)
•
IBM 3270, IBM 5250, and VT100/220/320 and ANSI TE 2000 terminal emulation
application with 57-key alphanumeric or 39-key function numeric keypads
•
•
•
•
UDP Plus (DCS 30X network) or TCP/IP network protocol
dcBrowser application
Trakker Antares ROM-DOS support
WLI Forum 2.4 GHz OpenAir radio or IEEE 802.11b radio
This manual explains how to use the features and options available on all models of the
Trakker Antares terminals.
For additional help using terminal emulation, see the appropriate TE 2000 manual:
•
•
•
TE 2000 5250 Terminal Emulation Programmer’s Guide (Part No. 977-055-004)
TE 2000 3270 Terminal Emulation Programmer’s Guide (Part No. 977-055-003)
TE 2000 VT/ANSI Terminal Emulation Programmer’s Guide (Part No.
977-055-005)
For additional help using dcBrowser, see the documentation that ships with your
DCS 30X, the dcBrowser gateway software, or the Data Collection Browser Client
User’s Guide (Part No. 070011).
1-5
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Accessories for the Terminals
You can use these accessories (sold and ordered separately) with the 243X:
Vehicle Dock The vehicle dock is available in a standard model (Part No. 071805)
and a powered model (Part No. 071695). This accessory allows you to easily mount
the 243X to a variety of surfaces.
Z2400 Battery Charger The battery charger (Part No. Z2400A) lets you charge up to
four lithium-ion battery packs at one time. The battery charger senses when a battery
pack is fully charged and will not overcharge it, ensuring long and consistent battery
pack life.
Handle The detachable pistol-grip handle (Part No. 067802) provides a convenient
way to hold the terminal and use trigger-activated scanning.
External Power Supply The external power supply (Part No. 065236) allows you to
power the terminal and charge the battery pack. The power supply comes with a North
American power cord. If you are using the terminal outside North America, you need
to purchase the appropriate power cord for your local power supply.
External Power Supply Adapter Cable The external power supply adapter cable (Part
No. 071776) is shipped with the 243X. Use this cable to connect the 243X to the
external power supply.
Serial Adapter Cable The serial adapter (Part No. 216-807-001) allows the 243X to
communicate with a host computer or other serial device through the serial port.
Cloning Cable The cloning cable (Part No. 216-909-001) allows you to connect two
243X terminals so that you can use the clone application to copy configuration
parameters from one 243X to another 243X.
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1
nugget 39 Learning About the Terminal
Unpacking the Terminal
When you remove the 243X from its box, save the box and shipping material in case
you need to ship or store the terminal.
The terminal shipping box contains:
External power supply
adapter cable
2430 or 2435
hand-held
terminal
2435
Information
packet
Getting
Guide
Started
s
ion
is
iv
Trackker Antere
243X Hand-Held Termianl
s
D
m
yste
S
a
re
l
A
ca
o
L
243XU0013.eps
•
•
•
•
•
2430 or 2435 hand-held terminal
External power supply adapter cable
243X quick start guide
Manual safety supplement (Important 243X Information!)
Handstrap (attached to the back of the 243X)
1-7
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Using the Terminal’s Battery Pack
Warning
The lithium-ion battery pack that is used in this device may present a fire or chemical
burn hazard if it is mistreated. Do not disassemble it, heat it above 100ºC (212ºF) or
incinerate it.
Avertissement
Le paquet de piles d’ions de lithium qui est utilisé dans cet appareil peut presenter un
risque feu ou un risque chimique de brûlure s’il est maltraité. Il ne faut pas le
o
o
désassembler, le réchauffer à une température plus élevée que 100 C (212 F) ou
l’incinérer.
The main power source for the 243X is a lithium-ion battery pack. When you change
the battery pack, a backup power source maintains the terminal status, memory, and
real-time clock for at least 15 minutes. Follow these tips to get the best battery
performance and life possible:
Note: Do not press
when there is no battery pack installed in the terminal.
•
•
Keep a spare, fully charged battery pack on hand.
Keep a charged battery pack installed in the terminal to maximize the backup power
source’s life and so you can continue to operate the terminal without interruption.
•
If the terminal turns off due to a low battery, do not turn the terminal back on.
Replace or charge the battery pack before you continue using the terminal.
Determining When the Battery Pack Is Low
The battery pack is the main power source for the terminal, and it charges the backup
power source when required. If the battery charge goes low, you need to replace it with
a charged battery pack or charge the battery pack as soon as possible.
There are two ways to determine if the battery pack is low:
•
The Battery status icon turns on and the terminal beeps once every 15 seconds. For
help using the status icons, see “Learning About the Status Icons” on page 1-18.
•
Check the status of the battery pack using the Battery/PIC Status diagnostic test. For
help, see Chapter 4, “Running Diagnostics,” in the Trakker Antares 2400 Family
System Manual (Part No. 071389).
Note: While the battery is charging, do not use this diagnostic test to determine
when the battery is fully charged. To determine when the battery is fully charged,
use the status LEDs on the battery chargers.
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1
nugget 39 Learning About the Terminal
Charging the Battery Pack
You must fully charge the battery pack before you can use the terminal.
To charge the battery pack
•
Place the battery pack in an empty slot in the battery charger. The battery pack fully
charges in 3 to 4 hours. For help, see the documentation that came with your
charger.
•
Install the battery pack in the terminal. For help, see the next section, “Installing the
Battery Pack.” Connect one end of the AC power supply adapter cable to the AC
power supply, and connect the other end of the AC power supply adapter cable to
the power port on the 243X. The battery pack is fully charged in about 3 to 4 hours.
You can also use the powered vehicle dock (Part No. 071695) (sold and ordered
separately) connected to an external power supply to charge the battery. For help, see
the Trakker Antares 243X Vehicle Dock Installation Instructions (Part No. 071793).
Warning
Replace the battery pack with Part No. 068537 only. The use of any other battery
pack may present a risk of fire or explosion.
Avertissement
Remplacez le bloc-batterie par la pièce réf. n° 068537 seulement. L’utilisation de tout
autre bloc-batterie présente un risque d’incendie ou d’explosion.
Contact your local Intermec sales representative for a replacement battery pack.
DISPOSE OF USED BATTERY PACKS PROMPTLY. KEEP THEM AWAY FROM
CHILDREN.
Installing the Battery Pack
Note: Do not press
when there is no battery pack installed in the terminal.
To install the battery pack
1. The 243X ships with the handstrap
installed. Before you install the
battery pack, you must remove the
handstrap. Rotate the handstrap hook
90 degrees, and unhook it from the
243X.
Handstrap
hook
243XU011.eps
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
2. Open the battery door.
a. Push down on the battery door latch
and slide it toward the bottom end of
the 243X.
b.
b. Lift up the bottom edge of the
battery door to remove it. You may
need to pry the door open with a
pointed object. Remove the foam
insert if necessary.
a.
243XU015.eps
3. Place the battery pack into the battery compartment with the contacts pointed
toward the bottom of the 243X.
4. Push the battery pack down until it locks
into the connectors in the battery
compartment.
5. Insert the top edge of the battery door into
the top of the battery compartment. Push
the door down to close it over the battery
compartment.
243XU005.eps
6. Push the battery door latch up and slide it
toward the top end of the 243X to lock the
door in place.
The 243X initializes after you install a charged battery pack. The green LED above
the screen turns on briefly.
7. Attach the handstrap by inserting the handstrap hook as shown and rotating the
handstrap hook 90 degrees toward the top of the terminal.
Handstrap
hook
243XU002.eps
Note: The handstrap is most effective if it crosses the entire back of the hand and not
just the fingers.
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nugget 39 Learning About the Terminal
Managing Battery Power
To maximize the life of the battery pack, use these power management features.
Situation
Ways to Save Battery Power
You are operating the terminal
and the Battery status icon
turns on.
Press
to turn off the terminal. Remove the battery pack
and insert another fully charged battery pack. You must insert
another fully charged battery pack within 15 minutes of
removing the old battery pack or you may lose data.
Or, if you want to continue using the terminal and you do not
have another battery pack, insert the terminal into the
powered vehicle dock. The vehicle dock must be connected to
an external power supply.
You are not using the terminal
for 5 minutes or longer.
Make sure the Battery status icon is not on. Press
off the terminal.
to turn
Or, use the Automatic Shutoff feature. Automatic shutoff
turns off the terminal when there is no activity on the terminal
for the length of time you set. For help, see “Automatic
Shutoff” in Chapter 6 of the 2400 Family system manual.
You are going to store the
Save your data and end your terminal session to minimize the
terminal for more than a day.
risk of data loss. Press
to turn off the terminal. Insert a
fully charged battery pack before you store the terminal.
Using the Keypad
The 243X has the following keypad options and overlays:
•
•
•
57-key alphanumeric keypad
39-key function numeric keypad
TE 2000 terminal emulation overlays
The 57-key alphanumeric keypad and the 39-key function numeric keypad are available
in U.S. English and International. The International option supports French, German,
Italian, Portuguese, and Spanish. Although the keypads are smaller than standard PC or
terminal keyboards, you can use special keys to access all the keys and functions that
you need.
Both keypad options support overlays for TE 2000 3270, TE 2000 5250, and TE 2000
VT/ANSI. When you order a TE 2000 application, you also receive the appropriate
TE 2000 keypad overlay. Each TE 2000 keypad overlay is similar to the standard U.S.
English keypad overlay, but it contains additional keys that are available on an IBM
3270, IBM 5250, or VT/ANSI keyboard. For additional help using terminal emulation,
see the appropriate TE 2000 manual.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Finding the Special Keys
Before you use the terminal’s keypad, make sure you are familiar with the different
types of keys on the keypad. You need to use these special keys on all keypad options.
The special keys that you use to type characters or perform functions are explained in
the next sections.
Note: You must use the Field Exit key (
) on the 57-key keypad or the Return key
(
) on the 39-key keypad to access the TRAKKER Antares 2400 Main Menu. Do not
use the Enter key (
) in the key sequence to access the main menu.
Suspend resume key
Shift key
Arrow key
(4 places)
Control key
Function right key
Function left key
Field exit key
Return key
Enter key
39-key U.S. English
function numeric keypad
57-key U.S. English
alphanumeric keypad
243XU034.eps
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nugget 39 Learning About the Terminal
Typing the Characters Printed on the Keypad
The keypads are easy to use. Characters, symbols, and functions are printed in four
places on or above the keys. The keys are also color-coded to make it easier to
remember key combinations.
Position on the Keypad
Printed on the key
Color on Overlay To Type the Character
Press the key.
Left side above the key
Centered above the key
Right side above the key
Orange
Pink
Press the
Press the
Press the
key and then the key.
key and then the key.
key and then the key.
Blue
To learn how to type characters, use the following illustration and example from the
57-key U.S. English alphanumeric keypad.
Typing characters using the 57-key U.S. English alphanumeric keypad
8
To type the * character, press
.
8
8
To type the number 8, press
.
243XU017.eps
Using the Suspend/Resume Key
The terminal’s Suspend/Resume key is the
key on the top left side of the keypad.
When you press
to turn off the terminal, the terminal does not actually shut off but
goes into a Suspend mode. In Suspend mode, the terminal continues to power all
memory and turns off the power to most of the hardware. This mode is referred to as
“off” in the rest of this manual.
When you press
to turn on the terminal, the terminal either resumes exactly where it
was when you turned it off, or the terminal boots and restarts your application. Resume
is controlled through the Resume Execution command. For help, see “Resume
Execution” in Chapter 6 of the 2400 Family system manual.
Note: The terminal displays the boot menu the first time you turn it on. At the boot
menu, press
to initialize the firmware and boot the terminal.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Using the Modifier Keys
The keypad does not have a physical key for every character and function available.
You use the Function Left (
), Function Right (
), Control (
), and Shift (
)
keys to access characters or perform functions that do not have a physical key on the
keypad. You also use the Shift key to type uppercase alphabetic characters.
When you press
,
,
, or
, the key is held in a buffer until you press
another key. The Modifier Key status icon on the right side of the terminal’s screen
turns on to remind you that the key is being held in the buffer. When you press another
key, the key combination is entered into the terminal. The Modifier Key status icon
turns off unless the second key that you pressed is another modifier key that is different
from the first one that you pressed. For help using the status icons, see “Learning About
the Status Icons” on page 1-18.
To flush the
,
,
, or
key from the buffer without performing any action,
just press the key again. The Modifier Key status icon turns off.
To use the Function Left, Function Right, Control, and Shift keys
1. Press
,
,
, or
. The Modifier Key status icon turns on.
2. Press the second key. The Modifier Key status icon turns off.
For example, to type the Euro symbol (
. The Modifier
Key status icon turns on. Press
symbol appears on the screen.
. The Modifier Key status icon turns off, and a Euro
Capitalizing All Characters
To type all alphabetic characters as uppercase letters, you can
•
•
press
before every letter you type.
enable the Caps Lock feature. For help, continue with the next procedure.
Note: You cannot access the TRAKKER Antares 2400 Menu System while the
Caps Lock feature is enabled.
•
use the Keypad Caps Lock configuration command. For help, see “Keypad Caps
Lock” in Chapter 6 of the 2400 Family system manual.
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nugget 39 Learning About the Terminal
To enable Caps Lock
1. Press
2. Press
. The Modifier Key status icon turns on.
. The Caps Lock icon turns on and the Modifier Key icon turns off.
3. Type an alphabetic character. The letter appears as an uppercase character on the
terminal’s screen. The Caps Lock feature remains on until you disable it.
To type a lowercase letter with Caps Lock enabled
•
Press
and an alphabetic character.
To disable Caps Lock
1. Press
2. Press
. The Modifier Key status icon turns on.
. The Caps Lock and Modifier Key status icons turn off.
3. Type an alphabetic character. The letter appears as a lowercase letter on the
terminal’s screen.
Using the International Keypads
You can order the 243X with an International keypad overlay that supports French,
German, Italian, Portuguese, and Spanish. Like the U.S. English keypads, you use the
international keypad to enter all the characters printed on or above the keys. For help,
see “Typing the Characters Printed on the Keypad” on page 1-13. You can also use the
international keypad to type characters with diacritical marks.
To type characters with a diacritical mark
1. (39-key keypad) Press
2. Press . The Modifier Key status icon turns on.
3. Press the key that the diacritical mark appears above.
. The Caps Lock status icon turns on.
To Type
39-Key
57-Key
ˆ (circumflex)
` (grave)
¨ (umlaut)
´ (acute)
~ (tilde)
To flush the accent mark from the keypad buffer without entering any key, press
twice. The Modifier Key status icon turns off.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
4. Enter one of the following types of characters:
•
•
•
To accent a lowercase character
(39-key keypad) Press
, and then press the character.
(57-key keypad) Press the character.
To accent an uppercase character
(39-key keypad) Press the character.
(57-key keypad) Press
, and then press the character.
(57-key keypad) To type the accent mark by itself, press the
key.
(39-key keypad) The accented character or accent mark appears on the screen, the
Modifier Key status icon turns off, and the Caps Lock status icon remains on.
(57-key keypad) The accented character or accent mark appears on the screen and
the Modifier Key status icon turns off.
Note: If you are using a 39-key keypad, you must use the Left Arrow key ( ) and
the Right Arrow key ( ) to type an accent mark above the letters “U” and “Y”
respectively.
If you try to accent a character and the resulting character is not supported on the
terminal, the plain (unaccented) character appears on the terminal screen. For a
complete list of the international characters available in the terminal font, see
Appendix C, “International Character Support,” in the 2400 Family system manual.
Using the TE 2000 Keypads
The 243X supports TE 2000 VT100/220/320/340 and ANSI, TE 2000 5250, and
TE 2000 3270. When you order a TE 2000 application, you also receive the appropriate
TE 2000 keypad overlay. TE 2000 keypad overlays let you enter the same keys that you
can enter from a VT/ANSI keyboard, an IBM 5250 keyboard, or an IBM 3270
keyboard.
Like the 39-key function numeric and the 57-key alphanumeric keypad overlays, the TE
2000 keypad overlay lets you enter all the characters printed on or above the keys. For
help, see “Typing the Characters Printed on the Keypad” on page 1-13. The TE 2000
keypad overlays also come with the same special keys that are on the 39-key function
numeric and the 57-key alphanumeric keypad overlays. For help, see “Finding the
Special Keys” on page 1-12.
For more help, see the appropriate TE 2000 manual.
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Using the Screen
You can use the terminal’s screen to view data, run applications, monitor the terminal’s
status, and perform many other functions. The CGA-compatible screen is a backlit LCD
that is configurable up to 21 lines by 31 characters. The screen also supports double-
byte characters, user-programmable fonts, and bitmap graphics.
The 243X screen has versatile display features that allow you to resize the screen based
on operator preference and work environment. For help, see “Display Spacing” in
Chapter 6 of the 2400 Family system manual. Depending on the application, you can
also use the viewport feature to move around a full 25-line by 80-character screen.
The Shift key is built into the terminal’s keypad. You can use the Shift key to
•
•
turn the backlight on and off.
adjust the display contrast.
When you use this key to change the backlight or contrast, these changes are not saved
permanently in flash memory.
To turn the backlight on and off
•
Press
.
Turn the backlight on to see the terminal’s screen more easily in dimly lit environments.
The backlight stays on for the length of time set in the Display Backlight Timeout
command as long as there is no keypad or scanning activity or until you press
again. For more information, see “Display Backlight Timeout” in Chapter 6 of the 2400
Family system manual.
Note: You use the battery power at a faster rate with the backlight turned on.
To change the display contrast
•
Press
.
Each time you press
eight contrast levels. If the contrast is at the darkest level and you press
, it makes the display contrast one level darker. There are
, the
contrast changes to the lightest contrast level. For help, see “Display Contrast” in
Chapter 6 of the 2400 Family system manual.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Learning About the Status Icons
You can use the status icons on the right side of the screen to monitor the status of
battery power, special keys, and network communications. The status icons only turn on
to indicate the current status. When the 243X is off, the icons are also off.
Battery
Network Connect
Network Transmit
Modifier Key
Caps Lock
User Defined
243XU032.eps
Battery This icon remains off when you have a charged battery pack in the terminal.
The icon turns on when there is a low battery charge and the terminal is on. When the
terminal beeps once every 15 seconds, replace the battery pack with a charged battery
pack or charge the battery pack as soon as possible.
Network Connect This icon tells you if the 2435 is connected to your network. The
Network Connect status icon may be off, blinking, or on.
Protocol
Status Icon Off
Status Icon Blinks
Status Icon On
TCP/IP
Not connected.
Nothing
Connected to an
access point.
UDP Plus
Not connected.
Connected to an
access point, but
not to a DCS 30X.
Connected to a
DCS 30X.
When the Network Connect icon is off, you are not connected to the network. Make
sure the Network Activate command is enabled and that the terminal is configured
correctly for your RF network. Make sure that you are in range of an access point.
In a UDP Plus network, this icon is not instantaneously updated, but it does tell you
the communications status the last time data was sent or received from the 2435.
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nugget 39 Learning About the Terminal
Network Transmit This icon turns on when data is buffered in the RF network
interface. The data is either waiting to be transmitted to the DCS 30X or host, or
received data has not been accepted by the application on the 2435. When no data is
being buffered in the interface, the Network Transmit icon is off.
Modifier Key This icon indicates that one of the modifier keys, such as
, is
enabled. When you press another key, the key combination is available to the
application. The Modifier icon turns off unless the second key that you pressed is
another modifier key that is different from the first one that you pressed.
Caps Lock This icon turns on when you press
to enable the Caps Lock
feature. When you press again to disable Caps Lock, the icon turns off.
If Caps Lock is enabled, this icon remains on until you disable Caps Lock.
User Defined This icon is user defined. You can program this icon to turn on and off
for any task or error within your application.
Learning About the Audio Signals
The terminal has a beeper that provides you with audio feedback as you use the
terminal. For example, you hear a beep tone each time you enter or scan a valid
command. You can change the beep volume and the beep duration to meet the needs
of your working environment.
When you change the beep volume, you also change the keyclick volume if the Keypad
Clicker command is enabled. The keyclick is the sound that you hear when you press a
key on the terminal.
There are three ways to change the beep volume:
•
Press
louder. There are five beep volume levels including off. If the volume is at the
loudest level and you press , the beep volume is turned off. If you press
. Each time you press
, the beep volume becomes one level
again, the volume changes to the quietest level.
Note: When you use the keypad to change the beep and keyclick volume, the
changes are not saved permanently in flash memory. You can save the changes in
flash memory later. For help, see “Exiting Screens and Saving Changes” in
Chapter 2.
•
•
Use the TRAKKER Antares 2400 Menu System. From the Main Menu, choose
Configuration Menu, then Terminal Menu, and then Beeper.
Use the Beep Volume command. For help, see “Beep Volume” in Chapter 6 of the
2400 Family system manual.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
This table lists each beep sequence and describes the situations under which they occur.
Beep Sequence Situation
High beep
You entered valid data, you entered a valid command, the terminal
decoded a label, or the terminal decoded the last row of a two-
dimensional bar code.
Three low beeps
Four low beeps
You entered or scanned an invalid command or data.
You booted the terminal and the power-on self test (POST) was
successful.
Low beep, high
beep, low beep,
high beep
You booted the terminal and the POST failed. For help, see “Problems
While Operating the Terminal” in Chapter 4.
Click
You pressed a key and the Keypad Clicker command was enabled. To
disable the keyclick, see “Keypad Clicker” in Chapter 6 of the 2400
Family system manual.
Low beep (every
15 seconds)
The battery pack is low. You must replace or recharge the battery pack.
For help, see “Using the Terminal’s Battery Pack” on page 1-8.
Using the Terminal’s Serial Port
Serial ports, also called COM (communications) ports, are locations from which data
can be passed into and out of the terminal. The 243X supports RS-232 serial
communications.
COM1
243XU008.eps
Port
COM Port Designation for Applications
COM1
Use for serial port communications on the terminal. You can use a serial cable
to connect this terminal to another serial device, such as a modem, a PC, or a
printer. If you have a serial connector module, you can also use the input device
connector as COM1. For help, see “Learning About the Connector Modules” on
page 1-23.
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nugget 39 Learning About the Terminal
Port
COM Port Designation for Applications
Note: The serial/power connector and the input device connector lead to the
same serial port, COM1. Do not connect more than one serial device to the
243X.
RF (NET)
Use for RF communications on the 2435. The Trakker Antares PSK functions
use NET to designate the RF network port.
Using the Terminal’s Scanner
Warning
Do not look directly into the window area or at a reflection of the laser beam while
the laser is scanning. Long-term exposure to the laser beam can damage your vision.
Avertissement
Ne regardez pas directement la réflexion d’un rayon laser ou dans la fenêtre du laser
lorsque celui-ci est en opération. Si vous regardez trop longtemps un rayon laser, cela
peut endommager votre vue.
You can use the scanner to scan and enter bar code data. When you press the Scan
button or one of the side scan buttons, the scanner emits a beam of laser light that is
visible on the bar code label as you scan it. The terminal decodes the bar code and
enters the data or command you scanned.
Note: The Scan button on the keypad and the side scan buttons on the terminal do not
activate the tethered input device that may be connected to the terminal.
When you unpack the 243X, these three bar code symbologies are enabled:
•
•
•
Code 39
Code 128
UPC/EAN
To scan other bar code symbologies, you must enable them on the 243X. For help, find
the symbology in Chapter 6 of the 2400 Family system manual.
To scan a bar code label with the scanner
1. Press
to turn on the terminal.
2. Hold the terminal at a slight angle a few inches from the bar code label. The scanner
must be pointing toward the label.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Note: If you have a long range or extra long range scanner, you may need hold the
terminal further away.
3. Push the Scan button on the keypad or one of the side scan buttons on the terminal.
Direct the beam so that it falls across all bars in the bar code label. When the
terminal successfully reads the label, you will hear a high beep.
CKSs*
Scan button
2435
*2435RO
Side scan
button
(2 places)
243XU009.eps
The green Good Read LED turns on when you successfully scan a bar code label
with the integrated scanner or an input device that is connected to the terminal. This
LED turns off after 2 seconds unless you start scanning another label.
4. Release the Scan button.
Note: You can configure scanning options to scan multiple bar code labels without
pressing the Scan button each time. For help, see “Scanning Options” on page 1-24.
To successfully read a bar code label, the laser beam in the scan module must see all the
bars in a label and a clean, non-printed space, or “quiet zone,” at each end of the label.
*NANCY*
Quiet zone before and
after bar code
243XU098.eps
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nugget 39 Learning About the Terminal
Use the following guidelines to achieve a successful scan:
•
•
•
Hold the terminal so that the scanner is pointing toward the bar code label. Tilt the
terminal up or down slightly (20 degrees).
Optimum scan angles vary with the type and print quality of the bar code label, the
distance of the scanner from the label, and the lighting in the area.
Do not scan the bar code label “straight on.” In a 2-degree conical “dead zone”
directly above the label, the laser beam may reflect back into the scanner window
and prevent the terminal from reading the label. At certain angles and straight on,
you may not see the laser beam.
Learning About the Connector Modules
The 243X has two different connector module options.
Serial/Power
connector
Serial/Power
connector
Input device
connector
Input device
connector
Serial
Connector Module
Standard
Connector Module
243XU007.eps
243XU009.eps
Standard Connector Module The input device connector on the standard connector
module supports non-decoded input devices. For a list of these input devices, see “Input
Devices and Cables” in Appendix A.
Serial Connector Module The input device connector on the serial connector module
supports decoded input devices. For a list of these input devices, contact your local
Intermec sales representative. You can also use the input device connector to connect to
a serial device. For help, see “Connecting to a Serial Device or Network” on page 1-24.
Note: The serial/power connector and the input device connector lead to the same serial
port, COM1. Do not connect more than one serial device to the 243X.
The 243X supports different bar code symbologies depending on the type of input
device connected to the terminal. For a list of these symbologies, see “Bar Code
Symbologies” in Appendix A.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Connecting an Input Device
1. Use the appropriate interface cable to attach an input device to the input device
connector on the connector module. For a list of supported input devices and cables,
see “Input Devices and Cables” in Appendix A.
2. Configure the Scanner Selection command and select the input device that is
connected to the terminal. For help, see “Scanner Selection” in Chapter 6 of the
2400 Family system manual.
Note: You must configure the Scanner Selection command. If this command is not
defined for the appropriate input device, the scanner trigger on the input device may
activate the integrated scanner on the terminal.
Scanning Options
After you connect an input device to the 243X, you can modify the following scanner
command options to meet your needs:
•
•
•
•
Decode Security
Scan Ahead
•
•
•
Scanner Selection
Scanner Timeout
Scanner Trigger
Scanner Mode
Scanner Redundancy
For more information about these commands, see Chapter 6, “Configuration Command
Reference,” in the 2400 Family system manual.
Connecting to a Serial Device or Network
You can physically connect the 243X to a serial device, such as a host computer or
printer, through the serial/power connector using a serial adapter cable. If you have a
serial connector module, you can use either the serial/power connector or the input
device connector to connect to a serial device.
Serial/Power
connector
Input device
connector
Serial
Connector Module
243XU007.eps
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nugget 39 Learning About the Terminal
Note: The serial/power connector and the input device connector lead to the same serial
port, COM1. Do not connect more than one serial device to the 243X.
To connect the 243X to a serial device using the serial/power connector
1. Attach a serial device to the serial adapter cable (Part No. 216-807-001) (sold and
ordered separately).
2. Connect the serial adapter cable to the serial/power connector on the 243X.
To connect the 243X to a serial device using the input device connector
1. Attach a serial device to the RS-232 null-modem serial cable (Part No. 070268)
(sold and ordered separately).
2. Connect the serial cable to the input device connector on the 243X.
You can transfer data between the 243X and the serial device. For help, see “Using
Serial Communications on the Terminal” in Chapter 3.
Defining the Terminal’s Drives
The terminals come with the following memory and drives. On each drive, filenames
are customer defined using eight characters with a three-character extension. You
cannot define any subdirectories.
750K flash
drive
750K flash
drive
2MB flash drive/
font set
Drive C
Drive C
2MB flash drive/
font set
256K configurable
RAM drive
Drive D or font set
Drive E
Optional 2MB or
4MB extended
storage drive
256K
configurable
RAM drive
Drive D or font set
Drive E
2435
Drive G
2430
243X030.eps
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Drive C is a 2MB flash drive. You can use up to 750K of this flash drive to store up to
128 files on drive C. Applications must be stored on drive C. You use standard ANSI C
library interface definitions to access the information on this drive.
Drive D or font set is 2MB drive of flash memory that you can configure as drive D.
Use this flash drive to store large lookup tables and data files. You can store up to 128
files. You can also order the flash memory to come pre-loaded with a double-byte font
set. To configure this flash memory, see “Flash Memory Configuration” in Chapter 6 of
the 2400 Family system manual.
Drive E is a configurable RAM drive (up to 256K). The contents of this drive are
erased when you boot or reset the terminal. You can store up to 128 files on drive E, and
you can access these files using standard ANSI C functions. By default, the RAM drive
is not configured and the memory is available for programmable (Malloc) memory
allocations. To configure the RAM drive, see “RAM Drive Size” in Chapter 6 of the
2400 Family system manual.
Drive G (optional) is an optional 2MB or 4MB extended storage drive that is only
available on the 2430. Use this drive to store large lookup tables and data files. You can
store up to 128 files on drive G, and you can access these files using standard ANSI C
functions.
Malloc/free memory On the terminals, applications are customer defined. You have
512K total RAM that you can use for the application execution space. You can also
configure this RAM to be the RAM drive (up to 256K). The remaining RAM is the
Malloc/free memory pool.
Application
execution space
+
RAM drive
(drive E)
+
Malloc/free
memory pool
=
512K RAM
Using the Terminal for the First Time
Before you can use the 243X for the first time, you must perform certain steps, such as
setting the time and date. You can find this information throughout this user’s manual.
However, if you want to start using the terminal immediately, see the Trakker Antares
243X Hand-Held Terminal Quick Start Guide (Part No. 071792).
To use the 243X for the first time
1. Unpack the terminal and documentation.
2. Charge and install the battery pack (sold separately). For more information about
batteries, see “Using the Terminal’s Battery Pack” on page 1-8.
3. Press
to turn on the terminal. For more information about the keypad, see
“Using the Keypad” on page 1-11.
4. (Optional) Set the time and date. For help using the TRAKKER Antares 2400 Menu
System, see “Configuring the Terminal With the Menu System” in Chapter 2.
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nugget 39 Learning About the Terminal
5. Configure the serial port parameters. For more information, see “Using Serial
Communications on the Terminal” in Chapter 3.
6. (2435 only) Configure the RF parameters. For more information, see “Using RF
Communications on the Terminal” in Chapter 3.
7. Enable the bar code symbologies that you want to be able to scan. For more
information, see Chapter 6, “Configuration Command Reference,” in the 2400
Family system manual.
8. Exit the menu system and save your configuration changes to flash memory. For
help, see “Exiting the Menu System” in Chapter 2.
When you are done with these steps, the default application or TE 2000 application that
is loaded on your terminal will start. You are ready to use the terminal.
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Configuring the Terminal
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nugget 39 Configuring the Terminal
This chapter describes the different methods that you can use to configure the 243X
and its memory and drives. It also explains how to configure the terminal using the
TRAKKER Antares 2400 Menu System and the clone application.
How to Configure the Terminal
You can customize many of the operating characteristics of the 243X terminals, such as
the volume of their audio signals and the bar code symbologies they decode. These
characteristics are controlled by configuration parameters. The values you set for these
configuration parameters determine how the terminal operates. To learn about each
parameter, see Chapter 6, “Configuration Command Reference,” in the 2400 Family
system manual.
You can configure the terminals by using any of these methods:
Use the TRAKKER Antares 2400 Menu System You can use the menus and screens of
the TRAKKER Antares 2400 Menu System to view the current configuration and
change the configuration parameters. For help, see “Configuring the Terminal With the
Menu System” on page 2-4.
Scan bar code labels You can change the terminal’s configuration parameters by
scanning Code 39 or Code 93 bar code labels that contain configuration commands.
This method is a fast, easy way to change the terminal’s configuration. You can scan the
bar code labels in this manual and the 2400 Family system manual, or you can create
your own bar code labels. For help, see Chapter 2, “Configuring the Terminals,” in the
2400 Family system manual.
Send commands through the serial port You can change the terminal’s configuration
parameters by sending commands from a host computer or PC that is connected to the
terminal’s serial port. For help, see Chapter 2, “Configuring the Terminals,” in the 2400
Family system manual.
Send commands through the RF port (2435 only) You can change the terminal’s
configuration parameters by sending commands through the UDP Plus or TCP/IP
network. This method lets you configure one or more terminals at the same time. For
help, see Chapter 2, “Configuring the Terminals,” in the 2400 Family system manual.
Use the clone application You can set the terminal’s configuration parameters by
using the clone application to copy configuration parameters from one 243X to another
243X. This method is a fast, easy way to configure your new 243X with the same
parameters as your existing 243X. For help, see “Configuring the Terminal With the
Clone Application” on page 2-11.
About the Configurations
The terminal uses three configurations: current, active, and default. Having separate
current and active configurations lets you control the active configuration while letting
each operator make some changes to the current configuration, such as scanning a bar
code to change the beep volume.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Current This configuration, also called the runtime configuration, uses the
configuration that is saved in RAM. When you change a parameter by using the menu
system, by scanning a bar code, by sending it from a host application, or by sending it
from the DCS 30X, the terminal updates the current configuration. The changes to the
current configuration are lost when you boot or reset the terminal.
Active When you update the flash memory, the terminal copies the current
configuration to the active configuration. The active configuration is the configuration
that the terminal uses when you boot or reset the terminal.
Default This configuration is the factory default configuration. To restore the default
configuration, see “Restoring the Terminal’s Default Configuration” in Chapter 2 of the
2400 Family system manual.
Configuring the Terminal With the Menu System
The TRAKKER Antares 2400 Menu System is a menu-driven application that lets you
configure the terminal, manage files, view system information, and run diagnostics. You
can access the TRAKKER Antares 2400 Menu System while running any application.
When you are using the menu system, you may not see a parameter until you set a value
for another key field. For example, EOM is a key field when you configure the
Configurable protocol. That is, several fields are invalid (do not appear) until you
enable EOM. You also may not see a parameter if your terminal does not support a
particular feature.
To access the TRAKKER Antares 2400 Menu System
•
Press
(57-key keypad),
(39-key
keypad), or scan this bar code:
Menu System
*..-.*
*..-.*
The Main Menu appears, displaying four menu options.
Configuration Menu Choose this menu to configure
bar code symbologies, network and communications
parameters, serial port parameters, and the terminal’s
operating characteristics. In the Symbologies Menu,
active symbologies are noted with an asterisk (*).
MAIN MENU
Configuration Menu
Diagnostics Menu
System Menu
About TRAKKER 2400
Diagnostics Menu Choose this menu to run
hardware, software, or system diagnostics to help
analyze and fix problems. You can also view battery
and system information. For help, see Chapter 4,
“Running Diagnostics” in the 2400 Family system
manual.
_`Select item
[Enter] Next screen
[F1] Help
[Esc] Exit
243XU050.eps
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nugget 39 Configuring the Terminal
System Menu Choose this menu to manage files, load the default configuration, set
the time and date, store the terminal’s configuration in flash memory, and upgrade the
firmware.
About TRAKKER 2400 Choose this option to see the part number, firmware version,
radio, and RF protocol (UDP Plus or TCP/IP) that is loaded on the terminal. You may
need this information if you are working a problem with an Intermec representative.
The TRAKKER Antares 2400 Menu System at a Glance
CONFIGURATION MENU
MAIN MENU
Symbologies Menu
Symbology IDs Menu
Communications Menu
Terminal Menu
Configuration Menu
Diagnostics Menu
System Menu
SYMBOLOGIES MENU
*Code 39
Codabar
About TRAKKER 2400
Code 93
*Code 128
2of5
MSI
/
I
2of5
Plessey
*UPC EAN
/
SYSTEM MENU
File Manager
Load Default Values
Set Time and Date
Store Configuration
Upgrade Firmware
Clone Unit
CONFIGURATION MENU
Symbologies Menu
Symbology IDs Menu
Communications Menu
Terminal Menu
SYMBOLOGY IDs MENU
All Symbology IDs
Code 39
Code 128
Codabar
DIAGNOSTICS MENU
Code 93
Software Diagnosticss
Hardware Diagnostics
System Diagnostics
Code 11
I
2of5
MSI
UPC
EAN
Plessey
UPC
EAN 13
A
8
E
S
S
2of5
2of5
2
3
Bar St/Sp
Bar St/Sp
CONFIGURATION MENU
Symbologies Menu
Symbology IDs Menu
Communications Menu
Terminal Menu
SOFTWARE DIAGNOSTICS
Error Logger
Application Events
Task Status
COMMUNICATIONS MENU
Clear Task Profiles
Font Test
Keypad Table
Primary Network
Advanced Network
Radio
Serial Port [COM1]
HARDWARE DIAGNOSTICS
CONFIGURATION MENU
Hardware Config
Battery/PIC Status
Display Test
Keypad Test
Main Board Menu
Radio Test
Symbologies Menu
Symbology IDs Menu
Communications Menu
Terminal Menu
TERMINAL MENU
Append Time
Beeper
Scanner Test
Display
Keypad
Power Management
Preamble/Postamble
RAM Drive
Reader Command Menu
Scanner
SYSTEM DIAGNOSTICS
Subsystem Versions
Access Point
App Efficiency
Serial Port Test
Malloc Info Menu
Code Verify
243XU059.eps
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Accessing Online Help
The TRAKKER Antares 2400 Menu System provides online help for the menus and
commands.
To access a help screen
•
Press
to access a help screen.
To exit a help screen
Press to exit the help screen.
•
Selecting Menus and Commands
A menu consists of a list of secondary menu items or commands. From the Main Menu,
you can press or to select a menu, and then press
.
For example, from the Main Menu, press
to display the System Menu:
MAIN MENU
SYSTEM MENU
Configuration Menu
Diagnostics Menu
System Menu
File Manager
Load Default Values
Set Time and Date
Store Configuration
Upgrade Firmware
Clone Unit
About TRAKKER 2400
_`Select item
[Enter] Next screen
[F1] Help
_`Select item
[Enter] Next screen
[F1] Help
[Esc] Exit
[Esc] Exit
243XU050.eps
243XU051.eps
Filling In Fields
Screens contain fields into which you can enter data. In the TRAKKER Antares 2400
Menu System, this data configures the terminal. You can press or to choose a field
on a screen and then enter data.
There are two types of fields: toggle fields and entry fields.
•
•
In a toggle field, press
In an entry field, type a value into the field. To edit the data in an entry field, use the
, or keys. You can also use the Delete (DEL) and Insert (INS) keys to edit
an entry field.
,
, or
to view the options for that field.
,
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nugget 39 Configuring the Terminal
For example, the Primary Network screen has toggle and entry fields. The Activate field
is a toggle field. Press to toggle between Disabled and 802.11 DS or OpenAir. The
Host IP Address and Terminal IP Address fields are entry fields. You type a value into
the field for each IP address.
PRIMARY NETWORK
Activate:
Disabled
Host IP Addr:
0.0.0.0
Terminal IP Address:
0.0.0.0
OK
CANCEL
243XU062.eps
Marking Check Boxes
Screens may contain check boxes. Check boxes are used when you can select more than
one option at a time. To mark or clear check boxes, press
. For example, press or
to choose the Backspace check box and press
Backspace command is now disabled.
to clear the check box. The
READER COMMAND MENU
[X] Multi-Read
[X] Receive File
[X] Rename File
[X] Reset
[X] Run Program
[X] Scanner On
[X] Scanner Off
[Space] to enable or
disable command
[X] Abort Program
[X] Backlight
[X] Backspace
[X] Change Config
[X] Clear
a
[X] Test
&
Service
[X] Default Config
[X] Delete File
[X] Enter Accum
[X] Exit Accum
[X] List Files
[X] Transmit File
OK
CANCEL
_
more
243XU053.eps
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Entering ASCII Control Characters
You can include ASCII control characters in a postamble or preamble by using the
TRAKKER Antares 2400 Menu System. For a definition of the postamble or preamble,
see Chapter 6, “Configuration Command Reference,” in the 2400 Family system
manual.
You can configure the postamble or preamble to be characters from the full or extended
ASCII character sets. For example, the Field Exit code (Ü) for 5250 terminal emulation
is an extended ASCII character that is often configured as the postamble.
Note: For help using the 5250 Field Exit code, see the appropriate TE manual.
To enter ASCII characters for a preamble or postamble
1. Decide which ASCII control character you want to set for the preamble or
postamble. Look up the control character in the “Full ASCII Table” in Appendix B
of the 2400 Family system manual and find the two-digit hexadecimal number. For
example, ETX in the Full ASCII Table is the hexadecimal value 03.
To enter an extended ASCII character,
PREAMBLE
/
POSTAMBLE
look up the two-digit hexadecimal number
for the character in the “Trakker Antares
Terminal Font Set” in Appendix C of the
2400 Family system manual. For example,
Ü (the 5250 Field Exit code) has the
hexadecimal value 9A.
Preamble:
abc
Postamble:
\x0D\x0A
2. Use the TRAKKER Antares 2400 Menu
System to configure a preamble or
postamble. From the Main Menu, choose
Configuration Menu.
OK
CANCEL
243XU057.eps
3. From the Configuration Menu, choose Terminal Menu.
4. From the Terminal Menu, choose Preamble/Postamble.
5. Move the cursor to the field for the preamble or postamble.
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nugget 39 Configuring the Terminal
6. Type the control character, extended ASCII character, or escape character sequence
in the preamble or postamble field.
•
To type a control character or extended ASCII character in the preamble or
postamble field, use this syntax:
\xhh
where hh is the two-digit hexadecimal number for the control character or
extended ASCII character. For example, to enter ETX as a preamble, type:
\x03
To enter Ü (the 5250 Field Exit code) as the postamble, type:
\x9A
•
To type an escape character (backslash) in the preamble or postamble field, you
must type two backslashes. The application ignores the first backslash (\)
character and saves the next characters. For example:
Enter These
Characters
Preamble/Postamble Saved
\\
\
\\k
\
\k
no data
7. Press
or choose OK to save your changes and exit the screen.
For help exiting the menu system, see the next two sections, “Exiting Screens and
Saving Changes” and “Exiting the Menu System.”
Exiting Screens and Saving Changes
When you exit a screen, you can save or discard your changes:
Task
Description
To exit a screen and save the
changes
Choose OK and press
cursor positioned anywhere except on the Cancel button.
. You can also press
with the
To exit a screen and discard
the changes
Choose Cancel and press
the cursor in any field.
. You can also press
with
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Exiting the Menu System
1. Press
until you exit the TRAKKER Antares 2400 Menu System. If you have
made any changes to the current configuration, the next screen prompts you to save
the configuration parameters that are currently enabled on the terminal to RAM.
Save new
configuration
(in RAM)?
YES
NO
CANCEL
243XU052.eps
2. Choose Yes and press
to save your changes in RAM and update the current
configuration on the terminal. The Main Menu appears.
Choose No and press
Menu appears.
to exit without changing the configuration. The Main
Choose Cancel and press
to return to the previous menu or screen.
3. From the Main Menu press
. If you have made any changes, the next screen
prompts you to store the changes in flash memory.
Store configuration
changes in flash
memory?
(used when rebooting
the terminal)
YES
NO
CANCEL
243XU054.eps
Note: You can also save the current configuration in flash memory by choosing the
Store Configuration command from the System Menu. For help, see “Saving
Configuration Changes in Flash Memory” in Chapter 2 of the 2400 Family system
manual.
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nugget 39 Configuring the Terminal
4. Choose Yes and press
to save your changes in flash memory. The terminal
saves the current configuration as the active configuration. The Exiting TRAKKER
Antares 2400 Menu System screen appears.
Choose No and press
to exit without saving. The terminal continues to use your
changes until you boot or reset the terminal. The Exiting TRAKKER Antares 2400
Menu System screen appears.
Choose Cancel and press
to return to the Main Menu.
Exiting
TRAKKER Antares 2400
Menu System
OK
CANCEL
243XU055.eps
5. Choose OK and press
Choose Cancel and press
to exit the TRAKKER Antares 2400 Menu System.
to return to the Main Menu.
After you exit the menu system, the terminal will resume the application you were
running when you started the menu system.
Configuring the Terminal With the Clone Application
The clone application uses XMODEM-1K protocol to copy configuration parameters and
applications from one 243X (server terminal) to another (client terminal). The server
and client terminals must have the same
•
•
•
hardware configuration.
version of firmware.
version of the clone application.
The clone application copies all configuration parameters, except for terminal IP
address, from the server terminal to the client terminal. You must configure the terminal
IP address separately. The clone application also removes all existing files on the client
terminal’s C drive, and replaces them with the files on the server terminal’s C drive.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
For more information about upgrading firmware, see Chapter 2 in the 2400 Family
system manual. For more information about downloading applications, see “How to
Download and Run Applications” in Chapter 3 of the 2400 Family system manual.
To clone configuration parameters and applications
1. Make sure the server terminal’s configuration is saved in flash memory by scanning
this bar code:
Save Configuration in Flash Memory
*.+1*
*.+1*
2. Load all applications and files to clone on the server terminal’s C drive.
3. Run the clone application on the server unit.
a. From the Main Menu, select System Menu, and then select Clone Unit.
b. Select Server.
4. Connect COM1 on the server terminal to COM1 on the client terminal using the
cloning cable (Part No. 216-909-001) (sold and ordered separately).
The cloning process automatically begins once you connect the terminals. The
client terminal lists the applications when cloning is complete.
5. On the server terminal, press
to exit. You can also configure another terminal
by connecting it to the server terminal.
Configuring Drives and Memory on the Terminal
The 243X come with a 750K flash drive (C), 512K RAM reserved for applications, and
an additional 2MB extended flash memory. You can customize the terminal to your
needs by configuring
•
•
up to 256K of the 512K RAM as a RAM drive.
the additional 2MB flash memory to either store double-byte fonts or to use as a
2MB drive.
Configuring the RAM Drive
The 243X has a total of 512K RAM for the application execution space. You can
configure up to 256K of the total 512K application execution space as a RAM drive. If
the RAM drive is configured, your application execution space is reduced by the
amount of the RAM drive.
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nugget 39 Configuring the Terminal
For example, if your application size is 64K and drive E is configured as a 256K RAM
drive, you are using 320K of the 512K application execution space. The application
uses the remaining 192K of RAM as a Malloc/free dynamic memory pool.
By default, the RAM drive is not configured and the memory is available for
applications. You can configure the size of the RAM drive (E) and use drive E to
temporarily store data and files (up to 128 files).
After you disable or configure the RAM drive, you must save the configuration in flash
memory and boot the terminal for the change to take effect. For help, see “Saving
Configuration Changes in Flash Memory” in Chapter 2 of the 2400 Family system
manual.
Note: When you boot or reset the terminal, all files on the RAM drive are destroyed.
For help configuring the RAM drive, see “RAM Drive Size” in Chapter 6 of the 2400
Family system manual.
Configuring Flash Memory
You can use the 2MB extended flash memory either to store double-byte fonts or to use
as a 2MB drive. By default, the 2MB of flash memory is configured to store a double-
byte font set (up to 2MB maximum).
If you are not using double-byte fonts, you can configure the 2MB flash memory as a
storage drive (D). If you configure the flash memory as drive D, use this drive to store
large lookup tables and data files (up to 128 files).
Note: You can only configure the 2MB flash memory as a drive or to store fonts. You
cannot use the space for both. If you configure drive D, you cannot store a font in flash
memory.
For help configuring flash memory, see “Flash Memory Configuration” in Chapter 6 of
the 2400 Family system manual. For help loading double-byte fonts, see “Loading
Double-Byte Fonts” in Chapter 2 of the 2400 Family system manual.
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Operating the Terminal in a Network
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nugget 39 Operating the Terminal in a Network
This chapter describes how to install and configure the 243X in a serial or RF network.
It also explains how the 243X fits into a particular network and how to use serial or
network communications.
How the Terminals Fit Into Your Network
The 2430 and 2435 are versatile hand-held terminals that you can easily add to your
network or distributed data collection system.
The terminals have a serial port to transmit data to and receive data from a host
computer or PC through RS-232 serial communications. You can use the 2430 and the
2435 as end devices in your wired network. You can also use the 2435 as an end device
in the RF network.
243X in a Wired Network
Mainframe
File server
Terminals
Ethernet
PC
243X hardwired to PC
243XU028.eps
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
UDP Plus Network In a UDP Plus RF network, the 2435 communicates with a host
computer through the DCS 30X. The DCS 30X translates UDP Plus packets on the RF
network into TCP/IP packets on the wired network and vice versa. The access point acts
as a bridge to allow communications between the wired network and the RF network.
TCP/IP Direct Connect Network In a TCP/IP network, the 2435 communicates with a
host computer directly using TCP/IP for the RF protocol. The access point acts as a
bridge to allow communications between the wired network and the RF network.
2435s in a UDP Plus Network or a TCP/IP Direct Connect Network
Host
TCP/IP
Direct Connect
UDP Plus
Ethernet
DCS 30X
Access point
Access point
2435s
2435s
243XU026.eps
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nugget 39 Operating the Terminal in a Network
Multiple Subnetworks (UDP Plus) In a UDP Plus network, you can install the 2435
terminals, access points, and DCS 30X as shown in the next illustration. All the
terminals and access points in this illustration communicate with the DCS 30X at IP
address 192.9.175.7. If you are using access points, a terminal can roam across
subnetworks.
If you are using the 011X Access Points, a terminal can only communicate with access
points that are in the same subnetwork. In this illustration, if you substituted the 011X
Access Points for the 21XX access points, the terminal at IP address 192.9.200.5 could
not communicate with the DCS 30X on the 192.9.175.X subnetwork.
2435s in Multiple Subnetworks (UDP Plus)
192.9.175.7
DCS 30X
192.9.200.X
subnetwork
192.9.175.X
subnetwork
Router
Ethernet
21XX access point
21XX access point
21XX access point
2435s
192.9.175.10
192.9.175.11
192.9.175.12
243XU024.eps
2435s
192.9.200.5, 192.9.200.6
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Multiple Subnetworks (TCP/IP) In a TCP/IP network, you can install the 2435
terminals and access points as shown in the next illustration. All the terminals and
access points in this illustration communicate with the host at IP address 192.9.175.7. If
you are using 21XX access points, a terminal can roam across subnetworks.
If you are using the 011X Access Points, a terminal can only communicate with access
points that are in the same subnetwork. In this illustration, if you substituted the 011X
Access Points for the 21XX access points, the terminal at IP address 192.9.200.5 could
not communicate with the host on the 192.9.175.X subnetwork.
2435s in Multiple Subnetworks (TCP/IP)
Host
192.9.175.7
192.9.200.X
subnetwork
192.9.175.X
subnetwork
Router
Ethernet
21XX access point
21XX access point
21XX access point
2435s
192.9.175.10
192.9.175.11
192.9.175.12
243XU022.eps
2435s
192.9.200.5, 192.9.200.6
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nugget 39 Operating the Terminal in a Network
Communicating Across Subnetworks (UDP Plus) You can install the 2435 terminals
and access points in one subnetwork and install the DCS 30X or host in another
subnetwork. In this network, you must configure additional network parameters (default
router and subnet mask). The next illustration shows the DCS 30X in another
subnetwork from the terminals.
2435s Communicating Across Subnetworks (UDP Plus)
192.9.200.5
DCS 30X
192.9.175.X
subnetwork
192.9.200.X
subnetwork
Router
Ethernet
192.9.175.1
Access point
2435s
192.9.175.9
192.9.175.10
192.9.175.11
243XU020.eps
Using Serial Communications on the Terminal
The 243X has a serial port to transfer data to and from another device, such as a printer,
modem, or PC, using serial communications. Before you can use serial
communications, you must perform these steps:
1. Connect the terminal to a serial device or network. For help, see “Connecting to a
Serial Device or Network” in Chapter 1.
2. Choose a communications protocol. For help, see the next section, “Choosing a
Communications Protocol.”
3. Configure the serial port parameters to allow the terminal to communicate with a
host computer or serial device in a wired network. For help configuring the
terminal, see Chapter 2.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Depending on the protocol you choose in Step 2, you must set some or all of the
serial port parameters to have the terminal communicate with a host computer or
serial device in a wired network. The values you set for the terminal’s serial port
parameters must match the values set for the host’s (or other device’s) serial port
parameters.
Choosing a Communications Protocol
After you connect the 243X to a host computer or other serial device, you are ready to
configure the serial port parameters on the two devices. The terminal uses a
communications protocol and XMODEM or YMODEM to handle data communications
through the serial ports.
You can configure a different communications protocol for each COM port. The
terminal’s built-in file operations use XMODEM or YMODEM for file transfer.
Communications protocols determine exactly how data is transmitted between the
terminal and the connected device. Each protocol has parameters you can set, such as
baud rate and parity. Both the terminal and the connected device must use the same
protocol and parameter settings to communicate properly. For help with protocols, see
the Data Communications Reference Manual (Part No. 044737).
Binary Protocol
Binary protocol has no protocol. Characters are sent and received without being altered.
The Data Link Escape character (DLE) is not inserted before any character, and DLE
characters are not stripped out of the incoming data stream. No protocol characters, such
as EOM or SOM, are added. Binary mode supports CTS/RTS flow control.
You can configure the following serial port parameters:
•
•
•
•
•
Baud rate
Data bits
Parity
Stop bits
Flow control
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nugget 39 Operating the Terminal in a Network
Configurable Protocol
Configurable protocol is based on Intermec’s Polling Mode D protocol except that you
have the option to change some of the serial port protocol parameters or remove specific
events from the protocol, such as poll or handshake.
You can configure the following serial port parameters:
•
•
•
•
•
•
Baud rate
Data bits
Parity
Stop bits
Flow control
EOM (End of Message)
•
•
•
•
Configuration commands via serial port
LRC
SOM (Start of Message)
Handshake (enabled or disabled)
•
•
Poll (Polling) (enabled or disabled)
Timeout Delay
Configurable protocol uses EOM to determine one of the following serial
communications modes.
Character mode When EOM is disabled, the terminal communicates in Character
mode processing each character. Character mode supports both XON/XOFF and
CTS/RTS flow control.
Frame mode When EOM is enabled, the terminal communicates in Frame mode.
When a terminal sends a packet, it adds a protocol character. When a terminal receives a
packet, it strips any protocol characters before it sends the information to the terminal
application. Frame mode supports both XON/XOFF and CTS/RTS flow control. In
Frame mode, you can also configure the following serial port parameters:
•
•
•
•
Configuration commands via serial port
Handshake
LRC
SOM
After you enable Handshake, you can define poll and timeout delay.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Master Polling Protocol
Master Polling Mode D protocol requires the terminal to ask the downline serial device
for data it may have (polling) and to request to send data to the serial device (selecting).
There is no automatic polling, so your application must poll periodically for data.
Before each transmit operation, the terminal issues the SEL sequence for the device
addressed and sends the data if an acknowledge is received. Before each receive
operation, the terminal issues a poll sequence and waits for data or the RES character
(no data is available to send).
You can configure the following serial port parameter:
•
Baud rate
Point-to-Point Protocol
Point-to-Point protocol is not directly supported on the terminals. However, you can
simulate this protocol by setting the protocol to Configurable and configuring these
parameters:
•
•
•
•
•
•
•
Baud rate
Data bits
Parity
Stop bits
Flow control
EOM (Set EOM1 to \x0D, which is <CR>, and set EOM2 to \x0A, which is <LF>)
LRC (Disable)
•
Handshake (Disable)
With this protocol, you cannot configure values for intercharacter delay, turnaround
delay, and timeout delay. This protocol supports CTS/RTS flow control only.
Polling Mode D Protocol
Polling Mode D protocol requires the host computer to ask the terminal for data it may
have (polling) and to request to send data to the terminal (selecting). This protocol uses
an RS-232 interface and implements the user interface through reader commands.
Polling Mode D also supports XON/XOFF and CTS/RTS flow control.
You can configure the following serial port parameters:
•
•
Baud rate
Flow control
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3
nugget 39 Operating the Terminal in a Network
Using RF Communications on the Terminal
Caution
Make sure all components with antennas are at least 30 cm (1 ft) apart when power is
applied. Failure to comply could result in equipment damage.
Conseil
Assurez-vous que la distance entre tous les éléments avec antennes soit d'au moins
30 centimètres (un pied) avant de faire la connexion avec l'alimentation électrique,
faute de quoi vous risquez d'endommager votre installation.
The 2435 has an internal antenna to transfer data using RF communications. Before you
can use RF communications, you must perform these steps:
1. Plan and prepare your RF network. For help, see the next section, “Planning the
Network Connection.”
2. (UDP Plus network only) Configure the DCS 30X. For help, see “Configuring the
DCS 30X” on page 3-12.
3. Configure the access points. For help, see “Configuring the Access Points” on page
3-12.
4. Configure the network parameters on each terminal in the network.
The set of network parameters you must configure depends on whether you install
the terminal on the same subnetwork as the DCS 30X or host (TCP/IP) or on a
different subnetwork. For help determining which network parameters you must
configure, see “About the Network Parameters” on page 3-14.
Planning the Network Connection
To use the 2435 in the RF network, you need these minimum requirements:
•
•
DCS 30X (UDP Plus network)
Access point
When you first consider purchasing a wireless data collection system, an Intermec
representative works with you to perform a site survey at your facility. The site survey
analyzes the range of radio frequency devices in your facility and determines the
placement of the access points. The site survey ensures that the coverage of each access
point overlaps to provide uninterrupted wireless access at any location within the
building. This manual assumes that a site survey is complete and the access points are
installed in your facility.
You must work with your network administrator to plan and assign the IP address for
each device in the RF network. You must assign and set the IP address for each access
point (RF) and each 2435. If you are using a UDP Plus network, you must also assign
an IP address to the DCS 30X.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Configuring the DCS 30X
The DCS 30X supports and manages communications with other devices in the UDP
Plus network. When you install and configure the DCS 30X, you identify the host
computers and 2435 terminals in your network. The terminals communicate using a
reliable RF protocol (UDP Plus) to the DCS 30X. The DCS 30X translates UDP Plus to
a reliable wired protocol (TCP/IP) and sends the data to the host. For more information,
see the user’s manual for the DCS 30X.
Note: You can use a 2435 running TCP/IP and the DCS 30X in a pass-through network.
You establish a direct TCP/IP socket connection from the 2435 to the host through the
server.
To allow the 2435 to communicate with the DCS 30X, you must perform these tasks on
the server:
•
Define the host communications parameters, which includes the physical
connection (network adapter cards) to the host.
•
•
Configure the UDP Plus network.
Assign an IP address to each 2435. If your DCS 30X is operating as a DHCP
(Dynamic Host Configuration Protocol) server, you also can leave the default
terminal IP address as 0.0.0.0 to enable the 243X as a DHCP client. The 243X can
receive terminal IP addresses dynamically from the DHCP server. For help, see
“DHCP (Terminal)” in Chapter 6 of the 2400 Family system manual.
•
•
Enable all 2435 terminals.
Define the host environment parameters, which includes configuring for terminal
emulation or client/server applications.
To use dcBrowser, you do not define the host environment parameters. You must
•
•
create an HTML application.
configure the dcBrowser gateway.
Configuring the Access Points
Access points act as bridges to provide communications between the wired network and
the RF (UDP Plus or TCP/IP) networks. After you configure the network, you can
collect data anywhere within range of the access points in the wireless network. When
you move out of range of one access point, the 2435 automatically searches for other
access points to continue the network connection.
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nugget 39 Operating the Terminal in a Network
If you are out of range of all access points in the network, the data is stored in the
terminal’s radio buffer. The Network Connect status icon turns off. You can continue to
collect data until the radio buffer is full. When the buffer is full, the application displays
a communication timeout status. When you move back into range and network
communications are re-established, the data in the radio buffer is transmitted to the
access point and you can once again transmit data.
In a TCP/IP direct connect network with a terminal running a terminal emulation
application, the application may disconnect from the host if you remain out of
communications range too long or if the host sends “Keep Alive” messages while the
terminal is in Suspend mode. You may need to restart the application and log back into
the host to re-establish a terminal emulation session. In a UDP Plus network, the session
is maintained any time the terminal is out of range or in Suspend mode.
To communicate through the network, all RF terminals must contain the same type of
radio, either a WLI Forum 2.4 GHz OpenAir or an IEEE 802.11b radio.
Depending on the radio in the terminal, you must set certain parameters to the same
configuration on both the terminal and the access points.
OpenAir Radio
To use OpenAir radios in your network, you must set the following parameters:
•
•
Domain
(Optional) Security Identification (ID)
These parameters must be set to the same values on the terminals and the access points.
Each access point is configured with a different channel/subchannel combination.
Note: On the access points, the Domain parameter is called the LAN ID (Domain)
parameter.
802.11b Radio
To use 802.11b radios in your network, you must set the following parameters:
•
•
Network Name
(Optional) WEP Encryption
These parameters must be set to the same value on the terminals and the access points.
You can also set the Network Name parameter to “ANY” on the terminal, allowing the
terminal to communicate with any access point that has the same radio and is within
range. The Network Name parameter is case-sensitive. For more information about the
WEP Encryption parameter, see Chapter 6 in the 2400 Family system manual.
Note: On the access points, the Network Name parameter is called the SSID (Network
Name) parameter.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
About the Network Parameters
When you install the 2435 in a network, you must configure the network parameters
that control how the terminal communicates in the network.
The set of network parameters you must configure depends on whether you install the
terminal on the same subnetwork as the DCS 30X or host (TCP/IP) or on a different
subnetwork.
You must define the following network parameters:
•
•
•
•
•
•
•
Network Activate
(UDP Plus) Controller IP Address
(TCP/IP) Host IP Address
Terminal IP Address (Non-DHCP environment only)
Network Port
(DCS 30X or host on different subnetwork) Default Router
(DCS 30X or host on different subnetwork) Subnet Mask
For help understanding these parameters and their syntax, see Chapter 6 in the 2400
Family system manual. For more information about network connectivity and protocols,
see Chapter 2 in the 2400 Family system manual.
Monitoring Network Communications
After you configure the 2435 in the RF network, you can use the application on the
2435 to collect and transmit data through network communications. If the 2435 is
communicating with your host computer, it will connect to your host computer and
begin running the application that shipped on the terminal.
As you use the 2435 to collect data, the Network Connect icon helps you monitor
network communications between the 2435 and other devices in the RF network. To
learn how to use the Network Connect icon, see “Learning About the Status Icons” in
Chapter 1.
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Troubleshooting and Maintaining the Terminal
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nugget 39 Troubleshooting and Maintaining the Terminal
This chapter lists problems you may encounter while using the terminal and provides
some possible solutions. It also describes how to boot or reset the terminal and clean
the scanner window and terminal screen.
How to Use This Chapter
If you have any problems using the 243X, use this table as a guide to find the problem
and solution in this chapter:
Problem
See This Section to Find a Solution
Page
Screen is blank, terminal is locked
up, or message is displayed.
“Problems While Operating the Terminal”
4-4
Configuring the terminal
“Problems While Configuring the Terminal”
4-6
(2435 only) RF communications
error
“Problems Communicating With RF
Network Devices”
4-11
Running applications on the
terminal
“Problems While Running Applications”
4-13
4-14
4-14
Serial port communications error
DCS 30X application error
Scanning labels
“Problems Transmitting Data Through the
Serial Port”
“Problems Transmitting Data Through the
DCS 30X”
“Problems Scanning Bar Code Labels”
“Booting the Terminal”
4-15
4-17
Boot Menu appears or terminal is
locked up.
Terminal or application is locked
up.
“Troubleshooting a Locked Up Application”
“Resetting the Terminal”
4-18
4-19
4-20
Terminal is not responding to the
Reset Firmware command.
Scanner window or terminal
screen is dirty.
“Cleaning the Scanner Window and Terminal
Screen”
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
You can also use the error numbers and messages table and the terminal diagnostics to
help analyze and solve problems. For help, see Chapter 4, “Running Diagnostics,” in the
2400 Family system manual.
If you have problems with the TE 2000 terminal emulation applications, see the
appropriate TE manual.
If you send the terminal in for service, it is your responsibility to save the terminal data
and configuration. Intermec is only responsible for ensuring that the keypad and other
hardware features match the original configuration when repairing or replacing your
terminal.
Problems While Operating the Terminal
If you are operating the terminal and have trouble, check these possible problems and
solutions.
Problem
Solution
You press
screen is blank and nothing happens.
to turn on the terminal and the
The battery pack may not be installed correctly. For help, see
“Installing the Battery Pack” in Chapter 1.
The battery pack may be discharged. Replace the battery pack with a
spare charged battery pack, or charge the battery pack and try again.
The terminal is booting and you see a
message that POST failed.
The screen displays the system that failed POST. Report the error
message to your supervisor.
Press
to exit the error message. The Boot Menu appears. Press
to boot the terminal. Your application appears on the screen. If the
terminal still will not boot, contact your local Intermec service
representative for help.
The terminal displays the Boot Menu.
The Boot Menu appears if you just upgraded the firmware on the
terminal and POST failed. Press
problem to your supervisor.
to boot the terminal. Report the
If the main battery was removed from the terminal for an extended
period of time, when you replace the main battery, the Boot Menu
appears. Press
to boot the terminal and continue working.
For help with the Boot Menu, see “Booting the Terminal” on page
4-17.
You are sending and receiving information
through the network, and the terminal appears
to be operating slowly.
The terminal may be configured for the 5x6, 6x8, or 12x16 font type.
These font type values may cause the 243X to scroll, and therefore
operate, more slowly when it displays information on the screen.
Change the font type to a value other than 5x6, 6x8, or 12x16. For help,
see “Display Font Type” or “Display Spacing” in Chapter 6 of the 2400
Family system manual. If the terminal continues to operate slowly,
contact your local Intermec service representative for help.
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nugget 39 Troubleshooting and Maintaining the Terminal
Problems While Operating the Terminal (continued)
Problem
Solution
You cannot scan bar code labels.
See “Problems Scanning Bar Code Labels” on page 4-15.
You are scanning bar code labels, and the
terminal appears to be operating slowly.
The terminal may be configured for the 5x6, 6x8, or 12x16 font type.
These font type values may cause the 243X to scroll, and therefore
operate, more slowly when it displays bar code values on the screen.
Change the font type to a value other than 5x6, 6x8, or 12x16. For help,
see “Display Font Type” or “Display Spacing” in Chapter 6 of the 2400
Family system manual. If the terminal continues to operate slowly,
contact your local Intermec service representative for help.
You scan a reader command, such as Change
Configuration, and nothing happens.
The reader commands are disabled. Scan the Enable Override
command shown here to temporarily enable all of the reader
commands. You can also enable or disable reader commands with the
TRAKKER Antares 2400 Menu System. For help, see “Command
Processing” in Chapter 6 of the 2400 Family system manual. When you
are finished, remember to disable the override so that your data is not
interpreted as a command.
Enable Override
*$+DC3*
*$+DC3*
You scan a valid bar code label to enter data
for your application. The data decoded by the
terminal does not match the data encoded in
the bar code label.
The terminal may have decoded the bar code label in a symbology
other than the label’s actual symbology. Try scanning the bar code
label again. Make sure you scan the entire label.
To operate the terminal quickly and efficiently, you should enable only
the bar code symbologies that you are going to scan. If you enable
multiple symbologies, the terminal may, on rare occasions, decode a
bar code according to the wrong symbology and produce erroneous
results.
You want to restore the terminal’s default
configuration so that you can reconfigure the
terminal.
Scan this bar code label:
Default Configuration
*.+*
*.+*
You can also use the TRAKKER Antares 2400 Menu System. For help,
see “Restoring the Terminal’s Default Configuration” in Chapter 2 of
the 2400 Family system manual.
After you load the default configuration, you may need to set the
primary network communications parameters to communicate with
other devices in the network.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Problems While Operating the Terminal (continued)
Problem
Solution
The terminal appears to be locked up and you
cannot enter data.
Try these possible solutions:
•
(2435 only) Wait at least 10 seconds and try again. If the 2435 is
still connecting to the DCS 30X or host, it will ignore any input
from the keypad or scanner. Make sure the Network Connect icon is
on before continuing.
•
•
Scan a bar code label to see if the terminal responds.
Follow the instructions in “Troubleshooting a Locked Up
Application” on page 4-18.
•
If the terminal will not boot or reset, contact your local Intermec
service representative for help.
Problems While Configuring the Terminal
You can configure the terminal by using the TRAKKER Antares 2400 Menu System,
by scanning configuration commands, or by using the clone application. If you have
trouble configuring the terminal, check these possible problems and solutions.
Problem
Solution
On the 2435, you configure the security ID
and the changes do not appear to be saved.
You can only set the security ID with the RF network enabled. The
Network Activate command must be set to the RF network before you
can save any changes to the Security ID command.
You are configuring SOM or EOM in the
Configuration Menu and cannot set two
characters.
You may have a space in the SOM or EOM field. The space does not
show, but it is a valid character. To clear a space from the field, put the
cursor in the field and press
for SOM or EOM.
. Now set the two-character value
You are scanning a configuration command to
set one of the serial port parameters and hear
three low beeps. For example, you are trying
to set EOM or SOM.
The order in which you scan serial port protocol configuration
commands is important. Configurable Serial Port (CSP) protocol uses
EOM to determine the serial communications mode. When EOM is
disabled, the terminal communicates in Character mode. When EOM is
enabled, the terminal communicates in Frame mode.
To use Frame mode, you need to set EOM first. Next, configure
Handshake, Configuration Commands Via Serial Port, LRC, SOM, and
then Poll. To use Character mode, you need to disable these same
parameters in reverse order.
For help, see “Using Serial Communications on the Terminal” in
Chapter 3.
You scan or enter an option for the Scanner
Selection configuration command and you
hear three low beeps.
You may have scanned or entered a Scanner Selection command that
does not apply to the type of scanner that you have installed. Try
scanning or entering the Scanner Selection command again and select
an option for the type of module you have installed.
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nugget 39 Troubleshooting and Maintaining the Terminal
Problems While Configuring the Terminal (continued)
Problem
Solution
You scan a configuration command, such as
Keypad Caps Lock, and nothing happens.
One or more reader commands, such as Change Configuration, may be
disabled, so that you cannot change the configuration. Enable all of the
reader commands and try again.
The terminal may be waiting for another command to complete the
configuration change. If you started by scanning the Enter Accumulate
command, you must finish the command by scanning the Exit
Accumulate command. For help, see Chapter 6, “Configuration
Command Reference,” in the 2400 Family system manual.
Scan Enable Override to temporarily enable all of the reader
commands. When you are finished, remember to disable the override so
that your data is not interpreted as a command.
Enable Override
*$+DC3*
*$+DC3*
You scan a configuration command, such as
Keypad Caps Lock, and you hear three low
beeps.
If you are working in the TRAKKER Antares 2400 Menu System, you
cannot scan configuration commands. Use the Configuration Menu to
change the terminal’s configuration, or exit the menu system to scan
configuration commands.
Check the command you are trying to scan. Make sure the command is
set correctly for the options and network communications you are using
with the terminal. For help, see Chapter 6, “Configuration Command
Reference,” in the 2400 Family system manual.
On the 2435, you scan a configuration
command to set one of these parameters and
hear three low beeps:
If the Network Activate command is enabled (RF network enabled) and
you are configuring the 2435, these IP addresses must define a valid
network configuration. For example, an invalid network configuration
would be a controller (or host) IP address set to 0.0.0.0 with the
network enabled.
•
Controller IP Address (UDP Plus)
or Host IP Address (TCP/IP)
Terminal IP Address
To set these four parameters, follow these steps:
•
•
•
Default Router
1. Disable the Network Activate (NA) configuration command.
Network Activate
2. Set the terminal IP address and the controller IP address or the host
IP address.
3. Set the default router address (if necessary).
4. Enable the Network Activate command.
You can change an IP address with the network enabled as long as it
still defines a valid network configuration.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Problems While Configuring the Terminal (continued)
Problem
Solution
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
SOM cannot equal the same value that is set for EOM. You cannot set
SOM to any of these values: AFF (ACK), DLE, NEG (NAK), Poll,
RES (EOT), REQ (ENQ), SEL, XOFF, or XON. You need to change
the value of SOM. Choose Serial Port from the Communications Menu.
Serial port configuration
error.
For help, see “Start of Message (SOM)” in Chapter 6, “Configuration
Command Reference,” in the 2400 Family system manual.
SOM cannot equal EOM.
Configuration was not updated.
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
EOM or SOM cannot be set to any of these values: AFF (ACK), DLE,
NEG (NAK), Poll, RES (EOT), REQ (ENQ), SEL, XOFF, or XON.
You must change the value of EOM or SOM. Choose Serial Port from
the Communications Menu.
Serial port configuration
error. DLE, XON, XOFF are not
valid values for either SOM or
EOM.
For help, see “End of Message (EOM)” or “Start of Message (SOM)”
in Chapter 6, “Configuration Command Reference,” in the 2400 Family
system manual.
Configuration was not updated.
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
EOM can be one or two ASCII characters, but the value for the first
character cannot be the same as the value for the second character.
Also, EOM cannot be set to any of these values: AFF (ACK), DLE,
NEG (NAK), Poll, RES (EOT), REQ (ENQ), SEL, XOFF, or XON.
You must change the value of EOM #1 or #2. Choose Serial Port from
the Communications Menu.
Serial port configuration
error.
For help, see “End of Message (EOM)” in Chapter 6, “Configuration
Command Reference,” in the 2400 Family system manual.
EOM #1 cannot equal EOM #2.
Configuration was not updated.
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
You must configure a value for EOM before you can set SOM or
disable SOM. You need to change the value of SOM. Choose Serial
Port from the Communications Menu.
Configurable Serial Port (CSP) protocol uses EOM to determine the
serial communications mode. When EOM is disabled, the terminal
communicates in Character mode. When EOM is enabled, the terminal
communicates in Frame mode.
Serial port configuration
error.
SOM is set. You must also set
EOM.
To use Frame mode, you need to set EOM first. Next, configure
Handshake, Configuration Commands Via Serial Port, LRC, SOM, and
then Poll. To use Character mode, you need to disable these same
parameters in reverse order. For help, see “Using Serial
Communications on the Terminal” in Chapter 3.
Configuration was not updated.
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nugget 39 Troubleshooting and Maintaining the Terminal
Problems While Configuring the Terminal (continued)
Problem
Solution
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
PG is the Handshake configuration command. You must change the
value of Handshake or set other serial port parameters. Choose Serial
Port from the Communications Menu.
The order in which you set serial port protocol configuration
commands is important. To use Frame mode, you need to set EOM
first. Next, configure Handshake, LRC, SOM, and then Poll. To use
Character mode, you must disable these parameters in reverse order.
For help, see “Using Serial Communications on the Terminal” in
Chapter 3.
PG command failed.
Configuration was not updated.
You see this error message when exiting the
Configuration Menu:
The two-character name (syntax) of the configuration command that
failed is listed on the first line of the error message.
Check the command listed in the message. To find the command, use
the “Configuration Commands by Syntax” table in Appendix A of the
2400 Family system manual. Make sure the command is set correctly
for the options and network communications you are using with the
terminal. For help, see Chapter 6, “Configuration Command
Reference,” in the 2400 Family system manual. For example, you may
see this message:
Commandname
command failed.
Remainder of configuration not
updated.
SS
command failed.
There may be a problem with the configuration due to a change made
with the Scanner Selection (SS) command.
You are configuring a 243X with the clone
application and see an error message.
The server terminal and the client terminal may not have the same
hardware or software configuration. Make sure that both terminals have
the same hardware configuration, firmware version, and clone
application version. For help, see “Configuring the Terminal With the
Clone Application” in Chapter 2.
On the 2435, you see this error message when
exiting the Configuration Menu:
The RF network is enabled and there is a problem with the network
configuration. You must change the terminal IP address, the controller
IP address (host IP address for a TCP/IP network), or both. Choose
Primary Network from the Communications Menu.
Network configuration error.
Network is enabled. Terminal IP
address or Controller (Host) IP
address set to an invalid
address of 0.x.x.x or
The terminal IP address or the controller/host IP address is set to
0.x.x.x or 127.x.x.x. These are invalid addresses. Set a valid IP address
for the terminal and DCS 30X or host.
127.x.x.x. Configuration was
not updated.
For help, see “Using RF Communications on the Terminal” in
Chapter 3. If you cannot fix the addressing problem, check with your
network administrator to get the IP address assigned to the terminal and
the controller or host.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Problems While Configuring the Terminal (continued)
Problem
Solution
On the 2435, you see this error message when
exiting the Configuration Menu:
The RF network is enabled and there is a problem with the network
configuration. You must change the terminal IP address, the default
router address, or both. Choose Primary Network or Advanced
Network from the Communications Menu.
Network configuration error.
Network is enabled. Terminal IP
address and Default Router
address set to the same
address. Configuration was not
updated.
The terminal IP address and the default router address are both set to
the same address. Set a valid IP address for the terminal and the default
router.
For help, see “Using RF Communications on the Terminal” in
Chapter 3. If you cannot fix the addressing problem, check with your
network administrator to get the IP addresses for each RF network
device.
On the 2435, you see this error message when
exiting the Configuration Menu:
The RF network is enabled and there is a problem with the network
configuration. You must change the terminal IP address, the controller
IP address (host IP address for a TCP/IP network), or both. Choose
Primary Network from the Communications Menu.
Network configuration error.
Network is enabled. Terminal IP
address or Controller (Host) IP
address set to the same
address. Configuration was not
updated.
The terminal IP address and the controller/host IP address are both set
to the same address. Set a valid IP address for the terminal and
DCS 30X or host.
For help, see “Using RF Communications on the Terminal” in
Chapter 3. If you cannot fix the addressing problem, check with your
network administrator to get the IP address assigned to the terminal and
the DCS 30X or host.
On the 2435, you see this error message when
exiting the Configuration Menu:
The RF network is enabled and there is a problem with the network
configuration. You must change the default router address. Choose
Advanced Network from the Communications Menu.
Network configuration error.
Network is enabled. Default
Router address is not on the
terminal’s network.
The terminal and DCS 30X (UDP Plus network) or host (TCP/IP
network) are on different networks, and the terminal is not on the same
network as the default router. When the terminal is on a different IP
subnetwork from the DCS 30X or host, you must set the Default Router
and Subnet Mask commands. Set a valid IP address for terminal,
DCS 30X or host, and default router.
Configuration was not updated.
For help, see “Using RF Communications on the Terminal” in
Chapter 3. If you cannot fix the addressing problem, check with your
network administrator to get the IP addresses for each network device.
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4
nugget 39 Troubleshooting and Maintaining the Terminal
Problems Communicating With RF Network Devices
If the 2435 is not communicating with other devices in the RF network, check these
possible problems.
Problem
Solution
When you turn on the terminal after it was
suspended for 10-15 minutes or longer, the
terminal can no longer send or receive
messages over the network.
The host may have deactivated or lost your current terminal emulation
session. In a TCP/IP direct connect network, you need to turn off the
“Keep Alive” message (if possible) from the host so that the TCP
session is maintained while a terminal is suspended.
The Network Connect icon is off. The 2435 is
not communicating with the access point.
Make sure the access point is turned on and operating. You may also be
using the terminal out of range of an access point. Try moving closer to
an access point to re-establish communications.
Make sure the Network Activate command is enabled. For help, see
“Network Activate” in Chapter 6 of the 2400 Family system manual.
Make sure the 2435 is configured correctly for your network. In an
OpenAir network, the domain and the security ID on the terminal must
match the values set for all access points the terminal may
communicate with. In an 802.11b network, the network name on the
terminal must match the values set for all access points the terminal
may communicate with. For help, see “Using RF Communications on
the Terminal” in Chapter 3.
In a TCP/IP direct connect network, you cannot scan or enter data when
the 2435 is not communicating with an access point or you may lose
your TCP session.
If you are within range of an access point, the Network Activate
command is enabled, and the Network Connect icon is still off, you
may have a defective radio card. For help, contact your local Intermec
service representative.
The Network Connect icon blinks on the
terminal screen.
In a UDP Plus network, the terminal is communicating with an access
point, but it is not connected to the DCS 30X. You may need to check
the 2435 configuration or make sure the DCS 30X is running and that
data collection is started.
The 2435 may be out of range of an access point or the access point
may have recently been turned off. Make sure the access point is still
turned on and the 2435 is with in range.
Each device in the network must have a valid IP address. The IP
addresses set on the terminal must match the addresses configured on
the DCS 30X or host. For help, see “Using RF Communications on the
Terminal” in Chapter 3.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Problems Communicating With RF Network Devices (continued)
Problem
Solution
The Network Connect icon blinks on the
terminal screen and you see this message:
The 2435 is connected to the access point but is trying to establish
communications with the DCS 30X and the host computer. Make sure
the terminal is correctly configured for your network. In a UDP Plus
network, make sure the DCS 30X is configured and data collection is
started. In a TCP/IP network, make sure the host computer is
configured and running.
Unable to connect to
controller. Error 102.
Unable to establish connection
to host. Session ended.
If the network is configured correctly, try shutting down and restarting
the DCS 30X to establish communications. You can also reset the
terminal. For help, see “Resetting the Terminal” on page 4-19.
The Network Connect icon is on, but you
cannot establish a terminal emulation session
with the host computer.
There may be a problem with the host computer, a problem with the
connection between the DCS 30X and the host computer, or a problem
with the connection between the access point and the host (TCP/IP).
Check with your network administrator to make sure the host is
running and allowing users to login to the system.
The Network Connect icon is on, but the host
computer is not receiving any data from the
2435.
In a UDP Plus network, there may be a problem with the connection
between the DCS 30X and the host computer. Check with your network
administrator or use the user’s manual for the DCS 30X to troubleshoot
any potential problems with the server.
In a TCP/IP network, there may be a problem with the connection
between the access point and the host computer. Check with your
network administrator or use your access point user’s manual to trouble
shoot any potential problems with the access point.
The 2435 is connected to the DCS 30X or
host computer, and you move to a new site to
collect data. The Network Connect icon was
on and now begins to blink or turns off.
You may have gone out of range of an access point. Try moving closer
to an access point or to a different location to re-establish
communications. Once you are in range again, the Network Connect
icon will appear and remain on. Any data you collected while you were
out of range will be transmitted over the network.
You are sending and receiving information
through the network, and the terminal appears
to be operating slowly.
The terminal may be configured for the 5x6, 6x8, or 12x16 font type.
These font type values may cause the 243X to scroll, and therefore
operate, more slowly when it displays information on the screen.
Change the font type to a value other than 5x6, 6x8, or 12x16. For help,
see “Display Font Type” or “Display Spacing” in Chapter 6 of the 2400
Family system manual. If the terminal continues to operate slowly,
contact your local Intermec service representative for help.
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4
nugget 39 Troubleshooting and Maintaining the Terminal
Problems While Running Applications
If you are running applications on the terminal and have trouble, check these possible
problems and solutions.
Problem
Solution
There is not enough memory to load a
program.
You need to free conventional memory.
You see this error message when trying to
load a program:
You need to free conventional memory.
ERROR LOADING MODULE
LIBRARY NAME:
<libraryname>
FILE NAME:
<filename>
where libraryname and filename are the
library and files names of the program.
You see one of these error messages while
running a PSK or EZBuilder application:
You must set the RAM Drive Size configuration command. For help,
see “RAM Drive Size” in Chapter 6, “Configuration Command
Reference,” in the 2400 Family system manual.
SCREEN ERROR: 30
Code: 9
Hit any key To exit!
SCREEN ERROR: 31
Code: 3
Hit any key To exit!
You try to run a DOS application in the
TRAKKER Antares 2400 Menu System and
see this message:
You tried to run a DOS .EXE application from the TRAKKER Antares
2400 Menu System. You can only run .BIN applications in the menu
system. To run a DOS .EXE application, enter the filename at the DOS
prompt. For help, see “Running DOS Applications and Using ROM-
DOS Commands” in Appendix D of the 2400 Family system manual.
Not a valid application.
A DOS command does not work.
For a list of commands, see “Using ROM-DOS Commands” in
Appendix D of the 2400 Family system manual.
The terminal does not boot after you modified
the CONFIG.SYS file to configure a
ROM-DOS RAM drive.
Correct the error in CONFIG.SYS and use the DOS software tools to
recreate drive A with the corrected CONFIG.SYS file.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Problems Transmitting Data Through the Serial Port
If you are having problems sending or receiving data through the serial port on the
terminal, check these possible problems:
•
Make sure the terminal is connected to the PC, host computer, or serial device
through COM1. For help, see “Connecting to a Serial Device or Network” in
Chapter 1.
•
•
Make sure you are using the appropriate cable to connect the terminal to the PC,
host, or serial device.
Make sure the terminal’s serial port parameters are configured to match the serial
port configuration on the host computer or serial device. For help, see “Using Serial
Communications on the Terminal” in Chapter 3.
Problems Transmitting Data Through the DCS 30X
If you have a problem while running the application on the terminal in a UDP Plus
network, check these possible communications problems.
Problem
Solution
Transaction Buffer Full.
The buffer holding transactions to be sent to the controller is full. Stop
collecting data with this terminal. Make sure the terminal is
communicating with the DCS 30X and let the terminal send all the
transactions in the buffer before you continue collecting data.
Sending Buffer Transactions.
This is an information message to tell you that buffered transactions are
now being sent to the DCS 30X. You can begin collecting data again
once the message clears.
Transaction Aborted.
The transaction just sent to the DCS 30X was not received. Try sending
the transaction again.
Transmit Error XX, press Enter.
There is an error transmitting data to the DCS 30X. XX represents the
status code error. Note the error code listed in the message and contact
your local Intermec service representative for help. Press
continue.
to
Receive Error XX, press Enter.
There is an error receiving data from the DCS 30X. XX represents the
status code error. Note the error code listed in the message and contact
your local Intermec service representative for help. Press
continue.
to
Shutting down.
The DCS 30X is shutting down. You may continue collecting data and
buffer the transactions in the terminal until the DCS 30X starts again or
stop collecting data with the terminal.
Controller Shutdown.
The DCS 30X has shut down. You may continue collecting data and
buffer the transactions in the terminal until the DCS 30X starts again or
stop collecting data with the terminal.
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4
nugget 39 Troubleshooting and Maintaining the Terminal
Problems Scanning Bar Code Labels
If you cannot scan bar code labels or you are having problems with the scanner, check
these possible problems.
Problem
Solution
The terminal is turned off.
Make sure the terminal is turned on. Press
to turn on the terminal.
You cannot see a red beam of light from the
scanner when you press the scan button and
aim the scanner at a bar code label.
You may be too far away from the bar code label. Try moving closer to
the bar code label and scan it again.
You may be scanning the bar code label “straight on.” Try changing the
scanning angle.
Warning
Do not look directly into the window area or at a reflection of
the laser beam while the laser is scanning. Long-term exposure
to the laser beam can damage your vision.
Avertissement
Ne regardez pas directement la réflexion d’un rayon laser ou
dans la fenêtre du laser lorsque celui-ci est en opération. Si
vous regardez trop longtemps un rayon laser, cela peut
endommager votre vue.
You have an input device attached to the
terminal and it cannot read any bar code
labels.
You may not be using an input device that is supported by the 243X.
Make sure you are using one of the supported input devices listed in
Appendix A, “Specifications.”
Your 243X may not be configured for the input device connected to it.
You must configure the Scanner Selection command and select the
input device that is connected to the terminal. For help, see “Scanner
Selection” in Chapter 6, “Configuration Command Reference,” in the
2400 Family system manual.
You try to scan a bar code label with an input
device and the integrated scanner on the
terminal turns on.
Your 243X may not be configured for the input device connected to it.
You must configure the Scanner Selection command and select the
input device that is connected to the terminal. If this command is not
defined for the appropriate input device, the scanner trigger on the
input device may activate the integrated scanner on the terminal. For
help, see “Scanner Selection” in Chapter 6, “Configuration Command
Reference,” in the 2400 Family system manual.
The input device connected to the terminal
does not appear to work well or read bar code
labels very quickly.
Make sure that the Scanner Selection command is set to the specific
tethered scanner you have attached. For help, see “Scanner Selection”
in Chapter 6, “Configuration Command Reference,” in the 2400 Family
system manual.
Check the bar code symbologies you have enabled on the terminal.
Enable only the symbologies that you are using.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Problems Scanning Bar Code Labels (continued)
Problem
Solution
The integrated scanner does not read the bar
code labels quickly, or the scanning beam
seems to be faint or obscured.
The scanner window may be dirty. Clean the window with a solution of
mild soap and water. Wipe dry. Do not allow abrasive material to touch
the window.
When you release the Scan Button, the Good
Read LED does not turn off.
The Good Read LED remains on if you configure the terminal to use
edge triggering. If you configure the terminal for level triggering and
the Good Read LED remains on, there may be a problem with the LED.
Press the Scan Button again without scanning a bar code label. If the
LED is still on, contact your local Intermec service representative.
The scanner will not read the bar code label.
Make sure you aim the scanner beam so it crosses the entire bar code
label in one pass.
The angle at which you are scanning the bar code label may not be
working well, or you may be scanning the label “straight on.” Try
scanning the bar code label again, but vary the scanning angle.
The bar code label print quality may be poor or unreadable. To check
the quality of the bar code label, try scanning a bar code label that you
know scans. Compare the two bar code labels to see if the bar code
quality is too low. You may need to replace the label that you cannot
scan.
Make sure the bar code symbology you are scanning is enabled. Use
the TRAKKER Antares 2400 Menu System to check the symbologies.
On the Symbologies Menu, each symbology that is enabled has an
asterisk (*) next to the name of the symbology. If your bar code
symbology is disabled, enable it and then try scanning the bar code
label again.
Make sure that the application you are running on the terminal is
expecting input from a bar code. You may need to type this information
instead of scanning it.
You are scanning bar code labels, and the
terminal appears to be operating slowly.
The terminal may be configured for the 5x6, 6x8, or 12x16 font type.
These font type values may cause the 243X to scroll, and therefore
operate, more slowly when it displays bar code values on the screen.
Change the font type to a value other than 5x6, 6x8, or 12x16. For help,
see “Display Font Type” or “Display Spacing” in Chapter 6 of the 2400
Family system manual. If the terminal continues to operate slowly,
contact your local Intermec service representative for help.
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4
nugget 39 Troubleshooting and Maintaining the Terminal
Booting the Terminal
You seldom need to boot or reset the terminal. When you boot the terminal, it runs
through power-on self test (POST) to test each major subsystem. The terminal uses the
configuration currently saved in flash memory. After the terminal is finished booting,
your application appears on the screen.
You can boot the terminal using these two methods:
•
•
Configure the
key to boot the terminal when you turn on the terminal.
Use the Boot Menu.
Booting the Terminal on Resume
When you press
When you press
to turn off the terminal, it turns off and goes into Suspend mode.
to turn on the terminal, it resumes or boots depending on the
terminal configuration.
There are two ways to configure the
command:
key using the Resume Execution configuration
Resume Execution Not Allowed Configures the terminal to boot and restart your
application each time you press to turn on the terminal. Use this option if you want
to restart your application every time you turn on the terminal.
Resume Execution Allowed Configures the terminal to resume exactly where it was
when you turned off the terminal. Use this option to resume working each time you turn
on the terminal.
You can configure the Resume Execution command by using the TRAKKER Antares
2400 Menu System or by scanning these bar code labels. For help, see Chapter 2,
“Configuring the Terminal,” or “Resume Execution” in Chapter 6 of the 2400 Family
system manual.
Resume Execution Not Allowed
Resume Execution Allowed
*$+ER0*
*$+ER1*
*$+ER0*
*$+ER1*
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Using the Boot Menu
To access the Boot menu, you can
•
upgrade the firmware. For help, see “Upgrading the Firmware” in Chapter 2 of the
2400 Family system manual.
•
•
reset the terminal. For help, see “Resetting the Terminal” on page 4-19.
remove the main battery and wait longer than 15 minutes to install a charged main
battery. This procedure also performs a destructive reset, which can have
unpredictable results.
The Boot Menu contains these commands:
Boot System Press
to boot the terminal. Once
the terminal is finished booting, your application
appears on the screen.
BOOT MENU
1
2
3
-
-
-
Boot System
Run Loader
Power Down
Run Loader Press
to load the terminal
firmware. To upgrade or load the firmware, use the
Firmware Upgrade option in the TRAKKER
Antares 2400 Menu System. For help, see Chapter 2
in the 2400 Family system manual.
Power Down Press
to turn off the terminal.
POWER DOWN IN 60 SEC
When you turn on the terminal, the Boot Menu
screen appears again if POST passes.
248XU104.eps
Troubleshooting a Locked Up Application
If the terminal or application is locked up and the terminal will not respond to any key
sequences, try the following steps in order:
1. Press
2. Use the TRAKKER Antares 2400 Menu System to reboot the terminal.
a. Press or to enter the TRAKKER
Antares 2400 Menu System.
b. Choose System Menu and then Upgrade Firmware.
c. Choose OK, then YES, then press . The Boot Menu appears.
d. Press to boot the terminal.
to turn off the terminal. Press
to turn on the terminal.
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4
nugget 39 Troubleshooting and Maintaining the Terminal
3. Scan the Reset Firmware label to restart the firmware and application.
Reset Firmware
*-.*
*-.*
If the terminal or application still will not respond, reset the terminal. For help, continue
with the next section.
Resetting the Terminal
If you performed the steps in “Troubleshooting a Locked Up Application” and the
terminal or application is locked up and the terminal will not respond to the Reset
Firmware command, follow the steps in this section to reset the terminal.
To reset the terminal
•
Scan the Boot Terminal label to reboot the terminal.
Boot Terminal
*-.1*
*-.1*
If the terminal will not scan, you can perform a destructive reset. A destructive reset can
have unpredictable results.
1. If possible, press
to turn off the terminal.
2. Press and hold the
key for approximately 12 seconds. The Good Read LED
blinks once and the terminal turns off.
3. Press
to turn on the terminal. The Boot Menu appears.
4. Press
to boot the terminal. Once the terminal has finished booting, your
application appears.
5. Set the time and date. For help using the TRAKKER Antares 2400 Menu System,
see “Configuring the Terminal With the Menu System” in Chapter 2.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Cleaning the Scanner Window and Terminal Screen
The terminals are built for use in an industrial working environment. You may need to
perform these minor maintenance tasks to keep the terminal in good working order:
•
•
Clean the scanner window.
Clean the terminal screen.
Clean the scanner window and terminal screen as often as needed for the environment in
which you are using the terminal.
To clean the scanner window and terminal screen
1. Press
to turn off the terminal.
2. Use a solution of mild soap and water.
3. Dip a clean towel or rag in the soap and water solution and wring out the excess
solution. Wipe off the scanner window and terminal screen. Do not allow any
abrasive material to touch these surfaces.
4. Wipe dry.
Caution
There are no user-serviceable parts inside the terminal. Opening the unit will void the
warranty and may cause damage to the internal components.
Conseil
La terminal ne contient pas de pièces révisibles par l’utilisateur. Le fait d’ouvrir
l’unité annule la garantie et peut endommager les pièces internes.
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A
Specifications
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A
nugget 39 Specifications
This appendix lists the terminal’s physical and environmental specifications.
Physical and Environmental Specifications
You can use the tables in this section to find technical information about these features
and options:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Terminal Dimensions
Power Specifications
Electrical Specifications
Temperature and Environmental Specifications
Screen
Keypad Options
Application Options
Connectivity Options
Memory
802.11b Radio Specifications
OpenAir Radio Specifications
Wired Data Communications
Bar Code Symbologies
Input Devices and Cables
Pin Assignments
Terminal Dimensions
Length:
Height:
Width:
Weight:
25.4 cm (10 in)
4.6 cm (1.8 in) at grip
10.2 cm (4 in) at screen
708.7 g (25 oz) with battery
Power Specifications
Operating:
Backup:
Rechargeable 1500 mAh battery pack
Rechargeable capacitor
Electrical Specifications
Models:
2430, 2435
7,4 to 12V; 750 mA
Electrical rating:
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Temperature and Environmental Specifications
Operating the terminal:
Storing the terminal:
Charging the terminal:
Relative humidity:
-20°C to 50°C
-20°C to 50°C
0°C to 40°C
-4°F to 122°F
-4°F to 122°F
32°F to 104°F
0 to 90% non-condensing
Screen
•
•
CGA-compatible, backlit LCD
Configurable up to 21 lines by 31 columns
Keypad Options
•
(57-key) Alphanumeric keypad, available with programmable, international, 3270
TE, 5250 TE, or VT/ANSI TE overlays
•
(39-key) Alphanumeric keypad, available with programmable, international, 3270
TE, 5250 TE, or VT/ANSI TE overlays
Application Options
•
•
•
Programmable terminal
(2435) Data Collection Browser (dcBrowser)
(2435) TE 2000 terminal emulation
Connectivity Options
•
•
•
RS-232
(2435) TCP/IP with DHCP
(2435) UDP Plus with TFTP
Memory
•
4MB flash memory, 750K available for use (additional 2MB flash for double-byte
fonts or drive D)
•
•
1MB battery-backed RAM, 512K available for user
(2430) Extended memory option for an additional 2MB or 4MB SRAM storage
drive
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A
nugget 39 Specifications
802.11b Radio Specifications
Radio type
Channels
Data rate
Direct sequence, spread spectrum
11 (North America), 13 (Europe), 4 (France), 1 (Japan)
11 Mbps (High), 5.5 Mbps (Medium), 2 Mbps (Standard),
1 Mbps (Low) with automatic fallback for increased range
Range (11 Mbps)
Frequency band
160 m (525 ft) open environment
50 m (165 ft) semi-open environment
24 m (80 ft) closed environment
2.4 to 2.5 GHz world-wide
OpenAir Radio Specifications
Radio type
Channels
Data rate
Range
Frequency hopping, spread spectrum
15
1.6 Mbps, 0.8 Mbps fallback
Up to 150 m (500 ft) indoors
Up to 300 m (1,000 ft) outdoors
Frequency band
2.4 to 2.5 GHz worldwide
Wired Data Communications
•
•
•
RS-232C serial port (COM1)
XMODEM/YMODEM protocol for data transfer
Protocols: Binary, Configurable Serial Protocol, Master Polling, and Polling
Mode D
Bar Code Symbologies
•
•
•
•
•
•
Codabar
Code 11
Code 2 of 5
Code 39
Code 93
Code 128
•
•
•
•
•
Interleaved 2 of 5
MSI
PDF 417
Plessey
UPC/EAN
Note: The Code 11 symbology is only supported on 243X terminals configured for
non-decoded scanning. The PDF 417 symbology is only supported on 243X terminals
configured for decoded scanning. For more information, see “Code 11” or “PDF 417” in
Chapter 6 of the 2400 Family system manual.
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
Input Devices and Cables
You must use an interface cable to connect an input device to the input device
connector. Use the following table to determine which non-decoded input device you
can attach to the 243X and which cable you need:
Non-Decoded Intermec Input Device
1550C laser scanner
Part No.
Cable Part No.
068424
1550C0501
1550E0603
1550C0504
1550C0500
1551C0200
1551E0600
1553E laser scanner
3-606031-00
068424
1550C high visibility laser scanner
1550C standard range laser scanner
1551C standard range laser scanner
1551E standard range laser scanner
068424
068424
Contact your Intermec
sales representative.
For a list of decoded input devices, contact your Intermec sales representative.
Note: The 243X has two connector module options. The standard connector module
supports non-decoded input devices while the serial connector module supports decoded
input devices. Make sure that you select the appropriate input device for your connector
module. For help, see “Learning About the Connector Modules” in Chapter 1.
Intermec is constantly testing and developing new input devices. For an updated list of
Intermec-approved input devices for the 243X or for help determining which adapter
cable you need, see your Intermec sales representative.
Pin Assignments
You can use these pin assignments to make your own serial cables or troubleshoot
problems.
Pin Assignments for COM1
The following illustration shows the type of connector and the pin assignments for the
COM1 port.
Charge in
(12 VDC)-6
5-CTS
3-GND
1-TXD
RTS-4
RXD-2
243XU036.eps
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A
nugget 39 Specifications
Pin Assignments for the Input Device Connectors
The following illustrations show the type of connectors and pin assignments for the
input device connectors on both the standard connector module and the serial connector
module.
Serial Connector Module
(Decoded Scanner Connector)
Standard Connector
(Module Non-Decoded Scanner Connector)
1 Not used
1-SSOS
ENABLE-6
Not used-6
2-RXD
RTS-7
3-TXD
2-S DATA
GND-7
3-SCAN LED
GND-8
CTS-8
4 Not used
4-SPARE1
+5 V-9
+5 V-9
5-GND
5-TRIGGER
243XU040.eps
243XU042.eps
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Index
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I
nugget 39 Index
bar code symbologies
Symbols and Numbers
list of, A-5
troubleshooting bad decode, 4-5
key, See Control key
See also the Trakker Antares 2400 Family System Manual
battery charger, terminal accessory, described, 1-6
battery charger, using, 1-9
battery pack
key, See Shift key
key, See Function Left key
key, See Function Right key
key
charging, 1-9
described, 1-4
determining when low, 1-8
installing, 1-9
configuring to boot the terminal, 4-17
turning the terminal on and off, 1-13
See also Suspend/Resume key
243X, See terminal
3270 and 5250 terminal emulation, See the TE 2000 5250
Terminal Emulation Programmer’s Guide or the TE
2000 3270 Terminal Emulation Programmer’s Guide
802.11b radio
managing power, 1-11
Battery status icon
described, 1-18
using, 1-8
beep
audio signals, list of, 1-20
three low beeps, troubleshooting, 4-6, 4-7
volume, adjusting, 1-19
See also audio signals
Binary protocol, described, 3-8
blue keys, using, 1-13
booting the terminal
access points, configuring, 3-13
specifications, A-5
Wi-Fi certified, 1-3
A
About TRAKKER 2400 screen, defined, 2-5
accent marks, entering, 1-15
accessories, described, 1-6
active configuration, 2-4
alphanumeric keypad, options, described, 1-11
Antares, See terminal
cold boot, 4-19
configuring the
key, 4-17
POST failed, error message, 4-4
troubleshooting, 4-4
turning on the terminal, 1-13
warm boot, 4-19
antenna, internal, 1-4
applications
options, described, A-4
TRAKKER Antares 2400 Menu System, using, 2-4 to 2-11
troubleshooting, 4-13
box, shipping, contents of, 1-7
C
cables
ASCII
control characters, postamble and preamble, entering, 2-8
extended characters, configuring, 2-8
audio signals, 1-4
list of, 1-20
volume, adjusting, 1-19
Automatic Shutoff command, managing battery power, 1-11
for input devices, A-6
terminal accessories, 1-6
capitalizing characters, 1-14
Caps Lock status icon, described, 1-19
cautions, defined, viii
CGA-compatible screen
described, 1-4
specifications, A-4
Character mode
EOM, described, 3-9
troubleshooting, 4-8
characters
B
backlight, turning on and off, 1-17
backup power source
described, 1-4
specifications, A-3
bar code conventions, defined, xi
bar code labels
capitalizing, 1-14
typing, 1-13
quiet zone, defined, 1-22
reader commands, troubleshooting, 4-5, 4-7
scanning
charging the battery pack, 1-9
check boxes, marking, 2-7
cleaning
scanner window, 4-20
terminal screen, 4-20
clone application, configuring the terminal, 2-11
described, 1-21
troubleshooting, 4-15
I-3
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
cloning cable
configuring (continued)
connecting to terminal, 2-12
terminal accessory, described, 1-6
cold boot, 4-19
COM ports, See serial port
COM1
TRAKKER Antares 2400 Menu System, 2-4 to 2-11
troubleshooting, 4-6
connecting an input device, 1-24
connectivity options, described, A-4
connector modules, described, 1-23
connectors, pin assignments
COM1, A-6
described, 1-20
pin assignments, A-6
See also serial port
input device, A-7
commands
contrast, display, adjusting, 1-17
control characters, entering, 2-8
Control key, using, 1-14
conventions, defined, xii
selecting, 2-6
TRAKKER Antares 2400 Menu System, selecting, 2-6
See also the Trakker Antares 2400 Family System Manual
communications
conventions
bar code, defined, xi
commands, defined, xii
protocols
keypad, defined, x
Binary, 3-8
Configurable, 3-9
Master Polling, 3-10
Point-to-Point, 3-10
Polling Mode D, 3-10
serial, described, 3-8
screens and messages, defined, xi
warnings and cautions, defined, viii
copying configurations to another terminal, 2-11
current configuration, 2-4
customizing the terminal, 2-3
D
RF specifications, A-5
status icons, using to monitor, 3-14
troubleshooting, 4-11, 4-14
Configurable protocol
Character mode, described, 3-9
described, 3-9
Data Collection Browser, See dcBrowser
dcBrowser, configuring, 3-12
DCS 30X, troubleshooting, 4-14
default configuration
described, 2-4
restoring, 4-5
Default Router command, determining when to
configure, 3-14
defining, terminal drives, 1-25
determining when the battery pack is low, 1-8
diacritical marks, entering, 1-15
Diagnostics Menu, defined, 2-4
dimensions of the terminal, A-3
docking connector, terminal accessory, described, 1-6
documentation
bar code conventions, defined, xi
command conventions, defined, xii
keypad conventions, defined, x
screen and message conventions, defined, xi
summary of each chapter, ix
warnings and cautions, defined, viii
double-byte fonts, configuring flash memory, 2-13
drive C, described, 1-26
Frame mode, described, 3-9
configuration
active, 2-4
current, 2-4
default, 2-4
configuration commands
Automatic Shutoff, 1-11
Flash Memory Configuration, 2-13
RAM Drive Size, 2-12
troubleshooting, 4-6, 4-7
See also the Trakker Antares 2400 Family System Manual
Configuration Menu, defined, 2-4
Configuration Menu, problems while exiting, 4-6
configuring
booting the terminal on resume, 4-17
drives and memory, 2-12
flash memory, 2-13
network, overview, 3-11
protocol parameters
drive D
Binary, 3-8
Configurable, 3-9
Master Polling, 3-10
Point-to-Point, 3-10
configuring, 2-13
described, 1-26
drive E
configuring, 2-12
described, 1-26
drive G, described, 1-26
Polling Mode D, 3-10
RAM drive, 2-12
summary of methods, 2-3
I-4
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I
nugget 39 Index
Good Read LED
E
described, 1-4
scanning bar code labels, 1-22
troubleshooting, 4-16
electrical specifications, A-3
entering data
keypad, using, 1-13
H
troubleshooting, terminal locked up, 4-6
environmental specifications, A-4
equipment, required for network, 3-11
error messages
handle, terminal accessory, described, 1-6
handstrap
described, 1-4
installing, 1-10
removing, 1-9
application error, 4-13
audio signals, list of, 1-20
DCS 30X, 4-14
EOM or SOM configuration error, 4-8
network configuration error, 4-9, 4-10
PG command failed error, 4-9
POST failed, 4-4
horizontal reading angle for scanning, 1-23
host computer not receiving data, troubleshooting, 4-12
I
icons, status, See status icons
input devices
screen error, 4-13
unable to connect to controller, 4-12
escape characters, entering in screens, 2-9
European languages keypad, described, 1-11
exiting
connecting to the terminal, 1-24
interface cables, list of, A-6
list of, A-6
installing
screens, 2-9
battery pack, 1-9
TRAKKER Antares 2400 Menu System, 2-10
extended ASCII characters, configuring, 2-8
extended memory, specifications, A-4
external power supply adapter cable, terminal accessory,
described, 1-6
network, overview, 3-11
integrated I/O connector, 1-4
connecting scanner, 1-23
described, 1-4
using, 1-20
external power supply, terminal accessory, described, 1-6
Intermec support services, vii
Italian
F
accent marks, entering, 1-15
keypad, described, 1-11
fields, filling in, 2-6
firmware, resetting, 4-18
flash memory
K
configuring, 2-13
saving configuration changes, 2-10
specifications, A-4
keypad, 1-4
characters, capitalizing, 1-14
conventions, defined, x
international, using, 1-15
options, described, 1-11, A-4
special keys, finding, 1-12
terminal emulation
overlay options, described, 1-11
using, 1-16
Flash Memory Configuration command, 2-13
fonts, double-byte, configuring flash memory, 2-13
Frame mode
described, 3-9
troubleshooting, 4-8
French
accent marks, entering, 1-15
keypad, described, 1-11
Function Left key, using, 1-14
function numeric keypad, options, described, 1-11
Function Right key, using, 1-14
typing characters, 1-13
using, 1-11 to 1-16
keys
, using, 1-14
, using, 1-14
G
German
, using, 1-14
, using, 1-14
, using, 1-13
accent marks, entering, 1-15
keypad, described, 1-11
click, audio signals, 1-20
conventions, defined, x
I-5
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
keys (continued)
network (continued)
Scan button, 1-21
RF
side scan buttons, 1-21
special keys, finding, 1-12
TCP/IP direct connect, illustrated, 3-4
UDP Plus, illustrated, 3-4
serial, illustrated, 3-3
L
TCP/IP direct connect, illustrated, 3-4, 3-6
UDP Plus, illustrated, 3-4, 3-5, 3-7
Network Connect status icon
described, 1-18
troubleshooting, 4-11, 4-12
Network Transmit status icon, described, 1-19
notes, defined, viii
languages, international keypads, 1-15
laser scanner, See scanner
LED, See Good Read LED
lock up
application, troubleshooting, 4-18
terminal, troubleshooting, 4-6
O
M
online help, accessing, 2-6
OpenAir radio
access points, configuring, 3-13
specifications, A-5
operating the terminal
humidity range, A-4
temperature range, A-4
troubleshooting, 4-4 to 4-6
orange keys, using, 1-13
Malloc/free dynamic memory pool, 2-12
managing battery power, 1-11
manual
audience and purpose, described, viii
bar code conventions, xi
command conventions, xii
keypad conventions, x
software screens and messages conventions, xi
summary of each chapter, ix
terminology, defined, ix
P
Master Polling protocol, described, 3-10
memory
pin assignments
described, 1-25
COM1, A-6
flash, saving configuration changes, 2-10
RAM, saving configuration changes, 2-10
specifications, A-4
input device connector
serial connector module, A-7
standard connector module, A-7
Point-to-Point protocol, described, 3-10
Polling Mode D protocol, described, 3-10
Portuguese
accent marks, entering, 1-15
keypad, described, 1-11
POST
Menu System, See TRAKKER Antares 2400 Menu System
menus
Configuration Menu, defined, 2-4
Diagnostics Menu, defined, 2-4
selecting, 2-6
System Menu, defined, 2-5
TRAKKER Antares 2400 Menu System, selecting, 2-6
messages, conventions defined, xi
Model 200 Controller
failed
error message, 4-4
status beeps, 1-20
described, ix
See also DCS 30X
models, described, 1-3
success, status beeps, 1-20
postamble, ASCII control characters, entering, 2-8
power management
Modifier Key status icon, described, 1-19
modifier keys, using, 1-14
Battery status icon, 1-18
guidelines for, 1-11
power supply, terminal accessory, described, 1-6
preamble, ASCII control characters, entering, 2-8
Preamble/Postamble screen, using, 2-8
problems, finding and solving, 4-3
protocol
N
NET port, 1-21
network
communications
Binary, described, 3-8
serial protocols, described, 3-8
troubleshooting, 4-11, 4-14
equipment required, 3-11
communications, described, 3-8
Configurable, described, 3-9
list of, A-5
Master Polling, described, 3-10
I-6
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I
nugget 39 Index
protocol (continued)
scanner (continued)
Point-to-Point, described, 3-10
Polling Mode D, described, 3-10
RF
troubleshooting, 4-15
See also input devices
screen
TCP/IP, described, 3-11 to 3-14, 3-12
UDP Plus, described, 3-11 to 3-14, 3-12
protocol stack, checking the protocol loaded, 2-5
cleaning, 4-20
contrast, adjusting from the keypad, 1-17
conventions, defined, xi
specifications, A-4
Q
status icons
Battery, 1-18
Caps Lock, 1-19
quiet zone, bar code labels, 1-22
R
radio
illustrated, 1-18
Modifier Key, 1-19
Network Connect, 1-18
Network Transmit, 1-19
User Defined, 1-19
802.11b
access points, configuring, 3-13
specifications, A-5
OpenAir
Security ID, troubleshooting, 4-6
serial adapter cable, terminal accessory, described, 1-6
serial communications, See serial port communications
serial connector module
described, 1-23
access points, configuring, 3-13
specifications, A-5
troubleshooting, 4-11
RAM
pin assignments, A-7
serial port, 1-4
described, 1-26
RAM Drive Size command, 2-12
saving configuration changes, 2-10
specifications, A-4
communications
protocols, described, 3-8
troubleshooting, 4-6, 4-14
network, illustrated, 3-3
specifications, A-5
reader commands, troubleshooting, 4-5, 4-7
resetting the terminal, 4-19
resume
using, 1-20
booting the terminal, 4-17
described, 1-13
Shift key, using, 1-14
shipping box, contents, 1-7
side scan buttons, using, 1-21
site survey, planning, 3-11
sounds, See audio signals
Spanish
accent marks, entering, 1-15
keypad, described, 1-11
special keys, finding, 1-12
standard connector module
described, 1-23
pin assignments, A-7
start/stop codes conventions, defined, xi
starting
steps for using the terminal, 1-26
TRAKKER Antares 2400 Menu System, 2-4
status icons
RF communications
radio specifications, A-5
site survey, planning, 3-11
status icons, using to monitor, 3-14
troubleshooting, 4-11
RF network
equipment required, 3-11
illustrated, 3-4
installing, overview, 3-11
protocol, checking the protocol loaded, 2-5
terminal, configuring, 3-14
RF port, 1-21
running applications, troubleshooting, 4-13
S
safety procedures, vii
Battery, 1-18
saving configuration changes
exiting screens, 2-9
TRAKKER Antares 2400 Menu System, exiting, 2-10
Scan button, using, 1-21
scanner
Caps Lock, 1-19
communications, using to monitor, 3-14
illustrated, 1-18
Modifier Key, 1-19
Network Connect, 1-18
Network Transmit, 1-19
troubleshooting, 4-11
commands, listed, 1-24
connecting to terminal, 1-24
I-7
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Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39
status icons (continued)
understanding, 1-18
User Defined, 1-19
storing the terminal
terminal emulation (continued)
status icons, using to monitor, 3-14
See also the TE 2000 5250 Terminal Emulation
Programmer’s Guide, TE 2000 3270 Terminal
Emulation Programmer’s Guide, or the TE 2000
VT/ANSI Terminal Emulation Programmer’s Guide
terminology, defined, ix
TRAKKER Antares 2400 Menu System
ASCII control characters, entering, 2-8
check boxes, marking, 2-7
humidity range, A-4
temperature range, A-4
Subnet Mask command, determining when to configure, 3-14
subnetworks
terminal, using across, 3-5, 3-6, 3-7
See also network
Suspend mode
configuring the terminal, 2-4 to 2-11
exiting, 2-10
described, 1-13
managing battery power, 1-11
Suspend/Resume key, using, 1-13
System Menu, defined, 2-5
fields, filling in, 2-6
illustrated, 2-5
menus and commands, selecting, 2-6
RAM drive, configuring, 2-12
screens, exiting, 2-10
T
starting, 2-4
TCP/IP direct connect network
checking the protocol loaded, 2-5
illustrated, 3-4, 3-6
troubleshooting
audio signals, list of, 1-20
bar code symbologies, 4-5, 4-16
communications, using status icons, 3-14
configuring the terminal, 4-6
DCS 30X, 4-14
parameters, listed, 3-14
TE 2000, See terminal emulation
temperature, operating and storage range, A-4
terminal
EOM or SOM configuration error, 4-6
guide to finding problems, 4-3
Intermec support services, vii
locked up application, 4-18
operating the terminal, 4-4 to 4-6
preventive maintenance, 4-20
resetting the terminal, 4-19
RF network communications, 4-11
running applications, 4-13
scanning bar code labels, 4-15
serial communications, 4-14
terminal locked up, 4-6
accessories, list of, 1-6
booting, 4-17
configuring
summary of methods, 2-3
using clone application, 2-11
using TRAKKER Antares 2400 Menu
System, 2-4 to 2-11
described, 1-3
dimensions, A-3
drives, described, 1-25
features, described, 1-4
getting started, list of steps, 1-26
keypad options, described, 1-11
managing power, 1-11
manual, audience and purpose, viii
models, described, 1-3
options, described, 1-5
resetting, 4-19
terminal will not turn on, 4-4
turning on the terminal
key, described, 1-13
troubleshooting, 4-4
typing characters on the keypad, 1-13
U
scanner, using, 1-21
terminology, defined, ix
troubleshooting, guide to, 4-3
terminal emulation
UDP Plus network
illustrated, 3-4, 3-5, 3-7
parameters, listed, 3-14
terminal, checking the protocol loaded, 2-5
User Defined status icon, described, 1-19
using
application options, A-4
keypad
options, A-4
using, 1-16
overlay options, described, 1-11
session, problems establishing, 4-12
integrated I/O port, 1-20
serial port, 1-20
terminal emulation keypads, 1-16
terminal scanner, 1-21
I-8
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I
nugget 39 Index
V
vehicle dock
charging batteries, 1-9
terminal accessory, described, 1-6
vertical reading angle for scanning, 1-23
volume, adjusting, 1-19
VT/ANSI terminal emulation, See the TE 2000 VT/ANSI
Terminal Emulation Programmer’s Guide
W
warm boot, 4-19
warnings, defined, viii
warranty information, vii
Wi-Fi certification, 1-3
wireless communications, See RF communications
Z
Z2400 battery charger, terminal accessory, described, 1-6
I-9
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