Hardware Maintenance Manual
IBM
xSeries 220
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Hardware Maintenance Manual
IBM
xSeries 220
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Note:
Before using this information and the product it supports, be sure to read the general
information under “Notices” on page 168.
Second Edition (February 2001)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements
and/ or changes in the product(s) and/ or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not offer the
products, services, or features discussed in this document in other countries, and the information is subject to change
without notice. Consult your local IBM representative for information on the products, services, and features available in
your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
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IBM Corp.
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About this manual
This manual contains diagnostic information, a Symptom-to-FRU index, service
information, error codes, error messages, and configuration information for the
xSeries 220.
Important: This manual is intended for trained servicers who are familiar with IBM
PC Server products.
Important safety information
Be sure to read all caution and danger statements in this book before performing any
of the instructions.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
© Copyright IBM Corp. 2000
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Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo
cualquier operación.
Online support
Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device
Driver files.
File download address is:
http://www.us.pc.ibm.com/files.html
IBM online addresses
The HMM manuals online address is:
http://www.us.pc.ibm.com/cdt/hmm.html
The IBM PC Company Support Page is:
http://www.us.pc.ibm.com/support/index.html
The IBM PC Company Home Page is:
http://www.pc.ibm.com
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Contents
Installing a non-hot-swap hard disk drive in bay 5, 6,
Installing a hot-swap hard disk drive in bay 5, 6, or 7 .
Installing memory modules . . . . . . . . . . . . . . . . . . . . . . 76
General checkout. . . . . . . . . . . . . . . . . . . . . 1
General information. . . . . . . . . . . . . . . . . . . 3
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . 11
Choices available from the Configuration/ Setup main
Using the Preeboot eXecution Environment boot agent
Tower-to-rack conversion . . . . . . . . . . . . . 41
Installing options . . . . . . . . . . . . . . . . . . . . 53
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Related service information . . . . . . . . . . 133
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General checkout
The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of the server: The system board, Ethernet controller, video controller,
RAM, keyboard, mouse (pointing device), diskette drive, serial ports, hard drives,
and parallel port. You can also use them to test some external devices. See
Also, if you cannot determine whether a problem is caused by the hardware or by the
software, you can run the diagnostic programs to confirm that the hardware is
working properly.
When you run the diagnostic programs, a single problem might cause several error
messages. When this occurs, work to correct the cause of the first error message.
After the cause of the first error message is corrected, the other error messages might
not occur the next time you run the test.
A failed system might be part of a shared DASD cluster (two or more systems sharing
the same external storage device(s)). Prior to running diagnostics, verify that the
failing system is not part of a shared DASD cluster.
A system might be part of a cluster if:
•
•
The customer identifies the system as part of a cluster.
One or more external storage units are attached to the system and at least one of
the attached storage units is additionally attached to another system or
unidentifiable source.
•
One or more systems are located near the failing system.
If the failing system is suspected to be part of a shared DASD cluster, all diagnostic
tests can be run except diagnostic tests which test the storage unit (DASD residing in
the storage unit) or the storage adapter attached to the storage unit.
Notes:
1. For systems that are part of a shared DASD cluster, run one test at a time in
looped mode. Do not run all tests in looped mode, as this could enable the DASD
diagnostic tests.
2. If multiple error codes are displayed, diagnose the first error code displayed.
1. IS THE SYSTEM PART OF A CLUSTER?
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YES. Schedule maintenance with the customer. Shut down all systems related to the
cluster. Run storage test.
NO. Go to step 2.
2. IF THE SYSTEM IS NOT PART OF A CLUSTER:
•
•
•
•
•
•
Power-off the computer and all external devices.
Check all cables and power cords.
Set all display controls to the middle position.
Power-on all external devices.
Power-on the computer.
Record any POST error messages displayed on the screen. If an error is
Check the diagnostic LED panel system error LED; if on, see “Front panel and
Check the System Error Log. If an error was recorded by the system, see
Check for the following responses:
•
•
•
•
a. One beep.
b. Readable instructions or the Main Menu.
3. DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?
If the diagnostics completed successfully and you still suspect a problem, see
2
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General information
Features and specifications . . . . . . . . . . . . . . . . . . . . 4
Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Reliability, availability, and serviceability . . . . . . . . 6
Server controls and indicators . . . . . . . . . . . . . . . . . 6
Starting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . 9
The IBM®
xSeries 220® delivers great value for entry server applications. It
is ideally suited for networking environments that require superior microprocessor
performance, efficient memory management, flexibility, and large amounts of reliable
data storage.
The IBM xSeries 220 server comes with a three-year limited warranty and IBM Server
Start Up Support. If you have access to the World Wide Web, you can obtain up-to-
date information about the server model and other IBM server products at the
following World Wide Web address: http:/ / www.ibm.com/ eserver/ xseries/
Cover-release
latch
Key lock
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Features and specifications
This section provides a summary of the features and specifications of the xSeries 220
server.
Microprocessor:
•
Intel® Pentium® III microprocessor with MMX™ technology and SIMD
extensions
•
•
•
256 KB* ECC, level-2 cache (min.)
133 MHz front-side bus (FSB)
Support for up to two microprocessors
Memory:
1
•
•
•
•
Standard: 128 MB *
Maximum: 4 GB*
Type: 133 MHz, ECC, SDRAM, registered DIMMs
Slots: 4 dual in-line
Drives standard:
•
•
•
Diskette: 1.44 MB
CD-ROM: 48X IDE
Supports hot-swap SCSI hard disk drives (some models)
Expansion bays:
•
•
•
Two 5.25-in. bays (one CD-ROM drive installed)
Two 3.5-in. bays (one diskette drive installed)
Three 3.5-in. slim bays available in drive cage (some models have a hard disk
drive installed)
PCI expansion slots:
•
•
Three 33 MHz/ 64-bit
Two 33 MHz/ 32-bit
Power supply:
One 330 watt autosensing (115-230 V ac)
Video:
•
•
•
S3 video controller (integrated on system board)
Compatible with SVGA and VGA
8 MB SDRAM video memory
Size
•
•
•
•
Height: 470 mm (18.5 in.)
Depth: 508 mm (20 in.)
Width: 165 mm (6.5 in.)
Weight: approximately 19.5 Kg (43 lb.) when fully configured or 15.9 Kg (35 lb.)
minimum
Integrated functions:
•
•
•
•
•
Ultra160 SCSI low voltage differential (LVD) controller
One 10BASE-T/ 100BASE-TX Intel Ethernet controller on the system board
Two serial ports
Parallel port
Two Universal Serial Bus (USB) ports
1. KB equals approximately 1000 bytes. MB equals approximately 1000000 bytes. GB equals approximately 1000000000 bytes.
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•
•
•
•
Keyboard port
Mouse port
IDE controller port
Video port
Acoustical noise emissions:
•
•
Sound power, idling: 5.9 bel maximum
Sound power, operating: 6.1 bel maximum
Environment:
•
Air temperature:
— Server on: 10º to 35º C (50.0º to 95.0º F). Altitude: 0 to 914 m (2998.7 ft)
— Server on: 10º to 32º C (50.0º to 89.6º F). Altitude: 914 m (2998.7 ft) to 2133 m
(6998.0 ft)
— Server off: 10º to 43º C (50.0º to 109.4º F). Maximum altitude: 2133 m (6998.0 ft)
Humidity:
•
— Server on: 8% to 80%
— Server off: 8% to 80%
Heat output:
Approximate heat output in British thermal units (Btu) per hour
•
•
Minimum configuration: 341 Btu (100 watts)
Maximum configuration: 1604 Btu (470 watts)
Electrical input:
•
•
Sine-wave input (50-60 Hz) required
Input voltage low range:
— Minimum: 100 V ac
— Maximum: 127 V ac
Input voltage high range:
•
•
— Minimum: 200 V ac
— Maximum: 240 V ac
Input kilovolt-amperes (kVA), approximately:
— Minimum: 0.08 kVA
— Maximum: 0.52 kVA
Server features
The design of the server takes advantage of advancements in symmetric
multiprocessing (SMP), data storage, and memory management. The server
combines:
•
Impressive performance using an innovative approach to SMP
The server supports up to two Pentium III microprocessors. The server comes
with one microprocessor installed; you can install an additional microprocessor to
enhance performance and provide SMP capability.
•
Large system memory
The memory bus in the server supports up to 4GB of system memory. The
memory controller provides error correcting code (ECC) support for up to four
industry-standard PC133, 3.3 V, 168-pin, 8-byte, registered, synchronous-
dynamic-random access memory (SDRAM) dual inline memory modules
(DIMMs).
General information
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•
•
System-management capabilities
System-management software is included with the server to manage the
functions of the server locally and remotely. Refer to the documentation that
comes with the system-management software for more information.
Integrated network environment support
The server comes with an Ethernet controller on the system board. This Ethernet
controller has an interface for connecting to 10-Mbps or 100-Mbps networks. The
server automatically selects between 10BASE-T and 100BASE-TX environments.
The controller provides full-duplex (FDX) capability, which allows simultaneous
transmission and reception of data on the Ethernet local area network (LAN).
•
IBM ServerGuide™ CDs
The ServerGuide CDs that are included with the server provide programs to help
you set up the server and install the network operating system (NOS). The
ServerGuide program detects the hardware options that are installed, and
provides the correct configuration programs and device drivers. In addition, the
ServerGuide CDs include a variety of application programs for the server.
Reliability, availability, and serviceability
Three of the most important considerations in server design are reliability, availability,
and serviceability (RAS). The RAS factors help to ensure the integrity of the data that
is stored on the server, the availability of the server when it is needed; and the ease
with which problems can be diagnosed and repaired.
The following is an abbreviated list of the RAS features that e server supports:
•
•
Automatic restart after a power failure
Cyclic redundancy check (CRC) checking on the small computer system interface
(SCSI) buses
•
•
•
•
Diagnostic light-emitting diodes (LEDs)
Error checking and correcting (ECC) memory
Error codes and messages
Menu-driven setup, system configuration, redundant array of independent disks
(RAID) configuration (optional), and diagnostic programs
•
•
Optional system-management adapter subsystem to provide control for remote
system management
®
Optional Wake on LAN (WOL) function through network-interface card (NIC
adapter)
•
•
•
•
•
•
Power and temperature monitoring
Power-on self-test (POST)
Processor serial number access
System error logging (POST)
Upgradeable basic input/ output system (BIOS) and diagnostics
Vital product data (VPD) on memory, system board, and hot-swap drive
backplane
Server controls and indicators
This section identifies the controls and indicators on the front of the server.
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CD-ROM
eject button
CD-ROM drive
activity light
Diskette-eject
button
Diskette drive
activity light
SCSI
activity light
Power-on
light
Power-control
button
System error
light
CD-ROM eject button: Press this button to release a CD from the drive.
CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM
drive is in use.
Diskette-eject button: Press this button to release a diskette from the drive.
Diskette-drive activity light: When this light is on, it indicates that the diskette drive
is in use.
SCSI activity light: When this green light is flashing, the controller is accessing a
SCSI device, for example, a hard disk drive.
Note: Hot-swap hard disk drives also have an activity light. This light is also known
as the SCSI hard disk drive activity light.
If the server has a ServeRAID™ controller installed and this light flashes slowly (one
flash per second), the drive is being rebuilt. When the light flashes rapidly (three
flashes per second), the controller is identifying the drive.
Power-on light: When this green light is on, system power is present in the server.
Power-control button: Press this button to manually turn the server on or off.
System error light: When this amber light is on, it indicates that a system error has
occurred. An amber error light on the interior of the server, adjacent to the faulty
component, will also be on to further isolate the error. (For more information, see
Cover-release latch: Slide this lever to release the cover.
General information
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Cover-release
latch
Key lock
Starting the server
After you plug the power cord of your server into the power supply and an electrical
outlet, the server can start in any of the following ways:
•
You can press the power-control button on the front of the server to start the
server.
Notes:
1. You can install a circular disk over the power-control button to prevent
accidental manual power-off. This disk, known as the power-control button
shield, comes with your server.
2. After you plug the power cord of your server into an electrical outlet, wait
approximately 20 seconds before pressing the power-control button. During
this time, the system is initializing; therefore, the power-control button does
not respond.
•
•
If the server is turned on and a power failure occurs, the server will start
automatically when power is restored.
The Wake on LAN feature will turn on the server at the set time (when a Magic
Packet is received), provided that all of the following conditions are met:
— AC power is present.
— The server is either off or shut down from an Advanced Configuration and
Power Interface (ACPI) operating system.
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— The Wake on LAN feature is enabled in the Configuration/ Setup Utility
program.
— A supported Wake on LAN adapter is installed in PCI slot 1 and is connected
to the system board with the 3-pin auxiliary power connector.
Notes:
for a description of the Configuration/ Setup Utility program.
3. For additional information on the Wake on LAN function, adapters, and
cables, refer to the documentation that comes with the adapters.
adapters, and Wake on LAN PCI adapters.
•
If the optional system-management adapter is installed in your server, the
system-management adapter can turn on the server.
CAUTION:
The power control button on the device and the power switch on the power supply do not
turn off the electrical current supplied to the device. The device also might have more than
one power cord. To remove all electrical current from the device, ensure that all power
cords are disconnected from the power source.
Turning off the server
You can turn off the server in any of the following ways:
•
You can press the power-control button on the top of the server. This starts an
orderly shutdown of the operating system, if this feature is supported by your
operating system.
Note: After turning off the server, wait at least five seconds before you press the
power-control button to turn on the server again.
•
•
You might need to press and hold the power-control button for more than four
seconds to cause an immediate shutdown of the server and to force the power off.
You can use this feature if the operating system stops functioning.
You can disconnect the server power cords from the electrical outlets to shut off
all power to the server.
Note: After disconnecting the power cords, wait approximately 15 seconds for
your system to stop running. Watch for the power-on light to stop
blinking.
General information
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Diagnostics
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . 11
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
POST beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . 12
POST error log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Small computer system interface messages . . . . . 12
Diagnostic programs and error messages . . . . . . . 13
Text messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Starting the diagnostic programs . . . . . . . . . . . . . . 14
Viewing the test log. . . . . . . . . . . . . . . . . . . . . . . . . . 15
Diagnostic error messages . . . . . . . . . . . . . . . . . . . . 15
Power checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Recovering BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Identifying problems using status LEDs. . . . . . . . 17
Front panel and system board LEDs . . . . . . . . . . . 18
Diagnostic LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . 19
Temperature checkout . . . . . . . . . . . . . . . . . . . . . . . 20
Diagnosing errors . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Troubleshooting the Ethernet controller . . . . . . . . 21
Ethernet controller messages . . . . . . . . . . . . . . . . . 23
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with the server.
If you cannot locate and correct the problem using the information in this section,
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
POST beep codes, error messages, and error logs
The power-on self-test (POST) generates beep codes and messages to indicate
information.
•
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory
(ROM) on the system board. These programs are the primary method of testing
messages” on page 13 for more information.
•
•
Error symptoms
These charts list problem symptoms, along with suggested steps to correct the
Diagnostic LEDs
The server has light-emitting diodes (LEDs) to help you identify problems with
server components. These LEDs are part of the diagnostics that are built into the
POST
When you turn on the server, it performs a series of tests to check the operation of
server components and some of the options installed in the server. This series of tests
is called the power-on self-test or POST.
If POST finishes without detecting any problems, a single beep sounds and the first
screen of the operating system or application program appears.
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If POST detects a problem, more than one beep sounds and an error message appears
information.
Notes:
1. If you have a power-on password set, you must type the password and press
Enter, when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work to
correct the cause of the first error message. After you correct the cause of the first
error message, the other error messages usually will not occur the next time you
run the test.
POST beep codes
POST generates beep codes to indicate successful completion or the detection of a
problem.
•
•
One beep indicates the successful completion of POST.
More than one beep indicates that POST detected a problem. For more
POST error messages
POST error messages occur during startup when POST finds a problem with the
hardware or detects a change in the hardware configuration. For a list of POST
POST error log
The POST error log contains the three most recent error codes and messages that the
system generated during POST.
To view the contents of the error logs, start the Configuration/ Setup Utility program
Error Logs from the main menu.
Small computer system interface messages
The following table lists actions to take if you receive a SCSI error message.
Note: If your server does not have a hard disk drive, ignore any message that
indicates that the BIOS is not installed.
You will get these messages only when running the SCSISelect Utility.
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SCSI Messages
Description
All
One or more of the following might be causing the problem.
•
•
•
•
•
•
•
A failing SCSI device (adapter, drive, controller)
An improper SCSI configuration
Duplicate SCSI IDs in the same SCSI chain
An improperly installed SCSI terminator
A defective SCSI terminator
An improperly installed cable
A defective cable
Action:
Verify that:
•
The external SCSI devices are turned on. External SCSI devices must
be turned on before the server.
•
•
•
The cables for all external SCSI devices are connected correctly.
The last device in each SCSI chain is terminated properly.
The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain
additional information about the failing device. If the error remains or
recurs, call for service.
Table 1. SCSI messages.
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of the server.
Diagnostic error messages indicate that a problem exists; they are not necessarily
intended to be used to identify a failing part. Troubleshooting and servicing of
complex problems that are indicated by error messages should be performed by
trained service personnel.
Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed test
log and summary log when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fff
is the three-digit function code that indicates the function being
tested when the error occurred. For example, function code 089 is for
the microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure that
was encountered.
Diagnostics 13
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iii
is the three-digit device ID.
date
is the date that the diagnostic test was run and the error recorded.
is the check digit that is used to verify the validity of the information.
is the diagnostic message that indicates the reason for the problem.
cc
text message
Text messages
The diagnostic text message format is as follows:
Function Name: Result (test specific string)
where:
Function Name is the name of the function being tested when the error occurred. This
corresponds to the function code (fff) given in the previous list.
Result
can be one of the following:
Passed This result occurs when the diagnostic test completes
without any errors.
Failed This result occurs when the diagnostic test discovers an error.
User Aborted
This result occurs when you stop the diagnostic test before it
is complete.
Not Applicable
This result occurs when you specify a diagnostic test for a
device that is not present.
Aborted This result occurs when the test could not proceed because
of the system configuration.
Warning This result occurs when a possible problem is reported
during the diagnostic test, such as when a device that is to be
tested is not installed.
Test Specific String
This is additional information that you can use to analyze the
problem.
Starting the diagnostic programs
You can press F1 while running the diagnostic programs to obtain Helpinformation.
You also can press F1 from within a help screen to obtain online documentation from
which you can select different categories. To exit Helpand return to where you left
off, press Esc.
To start the diagnostic programs:
1. Turn on the server and watch the screen.
2. When the message F2 for Diagnosticsappears, press F2.
3. Type in the appropriate password; then, press Enter.
4. Select either Extended or Basic from the top of the screen.
5. When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
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Notes:
a. If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again.
b. The keyboard and mouse (pointing device) tests assume that a keyboard and
mouse are attached to the server.
c. If you run the diagnostic programs with no mouse attached to the server, you
will not be able to navigate between test categories using the Next Cat and
Prev Cat buttons. All other functions provided by mouse-selectable buttons
are also available using the function keys.
d. You can run the USB interface test and the USB external loopback test only if
there are no USB devices attached.
e. You can view server configuration information (such as system configuration,
memory contents, interrupt request (IRQ) use, direct memory access (DMA)
use, device drivers, and so on) by selecting Hardware Info from the top of the
screen.
When the tests have completed, you can view the Test Log by selecting Utility from
the top of the screen.
If the hardware checks out OK but the problem persists during normal server
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
Viewing the test log
The test log will not contain any information until after the diagnostic program has
run.
Note: If you already are running the diagnostic programs, begin with step 3..
To view the test log:
1. Turn on the server and watch the screen.
If the server is on, shut down the operating system and restart the server.
2. When the message F2 for Diagnosticsappears, press F2.
If a power-on password is set, the server prompts you for it. Type in the
appropriate password; then, press Enter.
3. When the Diagnostic Programs screen appears, select Utility from the top of the
screen.
4. Select View Test Log from the list that appears; then, follow the instructions on
the screen.
The system maintains the test-log data while the server is powered on. When you
turn off the power to the server, the test log is cleared.
Diagnostic error messages
For descriptions of the error messages that might appear when you run the diagnostic
appear that are not listed in those tables, make sure that the server has the latest levels
of BIOS, ServeRAID, and diagnostics microcode installed.
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Power checkout
Power problems can be difficult to troubleshoot. For instance, a short circuit can exist
anywhere on any of the power distribution busses. Usually a short circuit will cause
the power subsystem to shut down because of an overcurrent condition.
A general procedure for troubleshooting power problems is as follows:
1. Power off the system and disconnect the AC cord(s).
2. Check for loose cables in the power subsystem. Also check for short circuits, for
instance if there is a loose screw causing a short circuit on a circuit board.
3. Remove adapters and disconnect the cables and power connectors to all internal
and external devices until system is at minimum configuration required for
4. Reconnect the AC cord and power on the system. If the system powers up
successfully, replace adapters and devices one at a time until the problem is
isolated. If system does not power up from minimal configuration, replace FRUs
of minimal configuration one at a time until the problem is isolated.
To use this method it is important to know the minimum configuration required for a
system to power up (see page 125).
Recovering BIOS
If the BIOS has become damaged, such as from a power failure during a flash update,
you can recover the BIOS using the flash ROM page-swap jumper (J38) and a BIOS
flash diskette.
Note: You can obtain a BIOS flash diskette from one of the following sources:
•
•
Use the ServerGuide program to make a BIOS flash diskette.
Download a BIOS flash diskette from the World Wide Web. Go to
http:/ / www.ibm.com/ pc/ support/ , select IBM Server Support, and
make the selections for your server.
The flash memory of your server consists of a primary page and a backup page. The
J38 jumper controls which page is used to start the server. If the BIOS in the primary
page is damaged, you can use the backup page to start the server; then, start the BIOS
flash diskette to restore the BIOS to the primary page.
To recover the BIOS, do the following:
1. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover.
2. Locate jumper J38 on the system board.
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Switch block
Flash ROM
page-swap
jumper (J38)
3. Move J38 to the lo setting (pins 1 and 2) to enable BIOS recovery mode.
4. Reconnect all external cables and power cords and turn on the peripheral devices.
5. Insert the BIOS flash diskette in the diskette drive.
6. Restart the server. The system begins the power-on self-test (POST).
7. Select 1 - Update POST/BIOS from the menu that contains various flash (update)
options.
8. When prompted as to whether you want to save the current code to a diskette,
press N.
9. When prompted to choose a language, select a language (from 0 to 7) and press
Enter to accept your choice.
10. Do not restart your system at this time.
11. Remove the BIOS flash diskette from the diskette drive.
12. Turn off the server.
13. Move jumper J38 to the hi setting (pins 2 and 3) to return to normal startup mode.
14. Restart the server.
Identifying problems using status LEDs
The server has diagnostic LEDs to help you identify problems with some server
components. Use the diagnostic LEDs to identify the failing or incorrectly installed
components.
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Front panel and system board LEDs
The server does not contain a diagnostic or information panel. The system error LED
is on the front panel inside the server. All of the remaining error LEDs are on the
information on identifying problems using these LEDs.
The meanings of these LEDs are as follows:
CPU1
Microprocessor number 1 (connector U12) fault
Microprocessor number 2 (connector U11) fault
Fan number 1 (connector J10) failure (see note 1)
Fan number 2 (connector J18) failure (see note 1)
DIMM number 1 (connector J19) fault
CPU2
Fan 1
Fan 2
MEM1
MEM 2
MEM 3
MEM 4
VRM1
VRM2
Notes:
DIMM number 2 (connector J21) fault
DIMM number 3 (connector J23) fault
DIMM number 4 (connector J26) fault
Microprocessor VRM number 1 (connector J42) fault (see note 1)
Microprocessor VRM number 2 (connector J12) fault (see note 1)
1. The fan and VRM LEDs will illuminate only if the optional system management
adapter is installed in the server.
2. The server does not support user-replaceable power supplies or fans.
Diagnostic LEDs
You can use the diagnostic LEDs built into the server to quickly identify the type of
system error that occurred. The server is designed so that LEDs remain illuminated
when the server shuts down, as long as the power supply is operating properly. This
feature helps you to isolate the problem if an error causes the server to shut down. To
System Error LED (on the front panel)
System board LED
Cause
On
None
The system error log is 75% or more
full or a Predictive Failure Analysis
(PFA) alert was logged.
A system error was detected. Check to
see which of the LEDs on the system
board are on.
On
MEM1, MEM2, MEM3, or MEM4
(system board)
A memory error occurred.
On
CPU1 or CPU2 (system board)
One of the microprocessors has failed,
or a microprocessor is installed
incorrectly.
On
On
Fan 1 or Fan 2
One of the fans has failed or is
operating too slowly.
VRM1 or VRM2 (system board)
One of the microprocessor VRMs has
failed, or a microprocessor VRM is
installed in the wrong connector.
Table 2. Diagnostic LEDs.
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System Error LED (on the front panel)
System board LED
Cause
On
System error (front panel)
The diagnostic LEDs have detected a
system error.
Off
None
The diagnostic LEDs have not
detected a system error.
Table 2. Diagnostic LEDs.
Replacing the battery
When replacing the battery you must replace it with a lithium battery of the same
type, from the same manufacturer. To avoid possible danger read and follow the
safety statement below.
To order replacement batteries, call 1-800-772-2227 within the United States, and
1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call
your IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure the server and reset the
system date and time.
CAUTION:
When replacing the battery, use only IBM Part Number 33F8354 or an equivalent
type battery recommended by the manufacturer. If your system has a module
containing a lithium battery, replace it only with the same module type made by
the same manufacturer. The battery contains lithium and can explode if not
properly used, handled, or disposed of.
Do not:
•
•
•
Throw or immerse into water
Heat to more than 100° C (212° F)
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Do the following to replace the battery:
installation instructions supplied with the replacement battery.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the server cover.
3. Remove any PCI cards that might impede access to the battery.
4. Remove the battery:
a. Use one finger to lift the battery clip over the battery.
b. Use one finger to slightly slide the battery out from its socket. The spring
mechanism will push the battery out toward you as you slide it from the
socket.
c. Use your thumb and index finger to pull the battery from under the battery
clip.
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d. Ensure that the battery clip is touching the base of the battery socket by
pressing gently on the clip.
5. Insert the new battery:
a. Tilt the battery so that you can insert it into the socket, under the battery clip.
b. As you slide it under the battery clip, press the battery down into the socket.
6. Reinstall the server cover and connect the cables.
7. Turn on the server.
8. Start the Configuration/ Setup Utility program and set configuration parameters.
•
•
•
Set the system date and time.
Set the power-on password.
Reconfigure your server.
Temperature checkout
Proper cooling of the system is important for proper operation and system reliability.
For a typical IBM xSeries server, you should make sure:
•
•
•
Each of the drive bays has either a drive or a filler panel installed
The cover is in place during normal operation
There is at least 50 mm (2 inches) of ventilated space at the sides of the server and
100 mm (4 inches) at the rear of the server
•
•
•
The cover is removed for no longer than 30 minutes while the server is operating
A removed hot-swap drive is replaced within two minutes of removal
Cables for optional adapters are routed according to the instructions provided
with the adapters (ensure that cables are not restricting air flow)
•
•
The fans are operating correctly and the air flow is good
A failed fan is replaced within 48 hours
In addition, ensure that the environmental specifications for the system are met. See
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Diagnosing errors
If you cannot find the problem there, go to “Starting the diagnostic programs” on
page 14 to test the server.
If you have just added new software or a new option and the server is not working, do
the following before using the error symptoms table:
•
•
•
Remove the software or device that you just added.
Run the diagnostic tests to determine if the server is running correctly.
Reinstall the new software or new device.
Troubleshooting the Ethernet controller
This section provides troubleshooting information for problems that might occur with
the 10/ 100 Mbps Ethernet controller.
Network connection problems
If the Ethernet controller cannot connect to the network, check the following:
•
Make sure that the cable is installed correctly.
The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use Category 5
cabling.
If you directly connect two workstations (without a hub), or if you are not using a
hub with X ports, use a crossover cable.
Note: To determine whether a hub has an X port, check the port label. If the label
contains an X, the hub has an X port.
•
•
Determine if the hub supports auto-negotiation. If not, try configuring the
integrated Ethernet controller manually to match the speed and duplex mode of
the hub.
Check the LAN activity light on the front of the server. The LAN activity light
illuminates when the Ethernet controller sends or receives data over the Ethernet
network. If the LAN activity light is off, make sure that the hub and network are
operating and that the correct device drivers are loaded.
Make sure that you are using the correct device drivers, supplied with your
server.
•
•
•
Check for operating system-specific causes for the problem.
Make sure that the device drivers on the client and server are using the same
protocol.
•
Test the Ethernet controller.
How you test the Ethernet controller depends on which operating system you are
using (see the Ethernet controller device driver README file).
Ethernet controller troubleshooting chart
You can use the following troubleshooting chart to find solutions to 10/ 100 Mbps
Ethernet controller problems that have definite symptoms.
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Ethernet controller
problem
Suggested Action
The server stops
running when loading
device drivers.
The PCI BIOS interrupt settings are incorrect.
Check the following:
•
Determine if the interrupt (IRQ) setting assigned to the Ethernet
controller is also assigned to another device in the
Configuration/ Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some
devices do not function well when they share an interrupt with
a dissimilar PCI device. Try changing the IRQ assigned to the
Ethernet controller or the other device. For example, for
NetWare Versions 3 and 4 it is recommended that disk
controllers not share interrupts with LAN controllers.
•
•
Make sure that you are using the most recent device driver
available from the World Wide Web.
Run the network diagnostic program.
If the problem remains, call for service.
The LAN activity light Check the following:
does not light.
•
•
Make sure that you have loaded the network device drivers.
The network might be idle. Try sending data from this
workstation.
•
•
Run diagnostics on the LEDs.
The function of this LED can be changed by device driver load
parameters. If necessary, remove any LED parameter settings
when you load the device drivers.
Data is incorrect or
sporadic.
Check the following:
•
Make sure that you are using Category 5 cabling when
operating the server at 100 Mbps.
•
Make sure that the cables do not run close to noise-inducing
sources like fluorescent lights.
The Ethernet
Check the following:
controller stopped
working when
another adapter was
added to the server.
•
•
•
•
Make sure that the cable is connected to the Ethernet controller.
Make sure that your PCI system BIOS is current.
Reseat the adapter.
Determine if the interrupt (IRQ) setting assigned to the Ethernet
adapter is also assigned to another device in the
Configuration/ Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some
devices do not function well when they share an interrupt with
a dissimilar PCI device. Try changing the IRQ assigned to the
Ethernet adapter or the other device.
If the problem remains, call for service.
Table 3. Ethernet troubleshooting chart.
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Ethernet controller
problem
Suggested Action
The Ethernet
Check the following:
controller stopped
working without
apparent cause.
•
•
•
Run diagnostics for the Ethernet controller.
Try a different connector on the hub.
Reinstall the device drivers. Refer to your operating-system
documentation and to the ServerGuide information.
If the problem remains, call for service.
Table 3. Ethernet troubleshooting chart.
Ethernet controller messages
The integrated Ethernet controller might display messages from the following device
drivers:
•
•
Novell™ NetWare™ or IntraNetWare Server ODI
NDIS Adapter for level 4.0 (Windows NT)
Novell NetWare or IntraNetWare server ODI
driver teaming messages
This section provides explanations of the error messages for the Novell NetWare or
IntraNetWare server ODI driver, and suggested actions to resolve each problem.
Message
Description
Couldn’t allocate resources
Explanation: An unknown error has occurred when trying to
allocate needed resources for the AFT Module.
Action:
•
Check the server configuration. If the problem persists,
contact your network supplier.
•
Verify that the Ethernet controller is enabled. If the
Ethernet controller is enabled, run the diagnostic
programs.
AFT group for primary
adapter in slot nnn already
exists.
Explanation: An attempt was made to rebind an adapter
already in an AFT group.
Action: Check the AFT slot numbers for existing AFT teams.
If the problem persists, contact your network supplier.
Error locating DCT addresses Explanation: The bind command was entered prior to
in internal table. Make sure
that you have loaded LAN
drivers after loading
AFT.NLM.
loading the device driver. The device driver must be loaded
after loading AFT.NLM but before any bind command can be
issued.
Action: Load the driver for the supported adapter and try
loading the AFT module again. If the problem persists,
contact your network supplier.
Insufficient number of
arguments specified.
Explanation: The appropriate or expected number of
parameters was not entered in a command.
Action: Check the parameters required for the given
command. If the problem persists, contact your network
supplier.
Table 4. NetWare driver messages for the Ethernet controller.
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Message
Description
Duplicate slot numbers
detected.
Explanation: An attempt has been made to bind the same
slot number more than once.
Action: Check the slot numbers entered during the bind.
Adapter slot numbers must be valid and unique. If the
problem persists, contact your network supplier.
’Xxx’ is not supported for
AFT team.
Explanation: A bind command has been issued for adapters
not supported by AFT.NLM.
Action: Make sure that you attempt to bind only adapters
supported by AFT.NLM.
Primary and Secondary
Explanation: A bind command was entered for an adapter
adapters do not match. AFT team that is a combination of server and client adapters. An
group is not created.
AFT team must be a grouping of the same classification of
adapter.
Action: Verify that all the adapters bound in a team are of the
same classification.
Requested number of
Secondary cards are not
found.
Explanation: The number of adapters specified in the bind
command could not be located.
Action: Verify the numbers and slot locations of the adapters
to be bound. If the problem persists, contact your network
supplier.
Failed to create AFT group.
Make sure that the drivers
for supported adapters are
loaded, primary adapter is
bound to protocols, and
secondary adapter is not
bound to any protocols.
Explanation: Binding of protocol failed. Protocol is either not
bound to any adapter or is bound to more than one adapter in
the group.
Action: Ensure that the protocol is bound to only adapter in
an AFT team.
Error identifying slot
numbers for the specified
board names.
Explanation: The mapping between the board name entered
and the slot number for an adapter could not be established.
Action: Check the board name for the adapter before issuing
the bind command. If the problem persists, contact your
network supplier.
Can’t unbind specified slot
Explanation: The number entered in the unbind command
from AFT group. Make sure was not the primary adapter in an AFT group.
that the slot you specified is Action: Reissue the unbind command and specify the slot
for the primary adapter in an number for the primary adapter.
AFT group.
LAN adapter at slot nnnn
(Port 0xaa) failed to reset.
Check the state of the
adapter.
Explanation: The adapter that you specified could not be
initialized.
Action:
1. Load the driver for the supported adapter.
2. Check that the adapter is seated properly in the slot and
try loading the AFT module again.
If the problem persists, contact your network supplier.
AFT is not supported on this Explanation: The NetWare on your server is not a version
version of NetWare™.
supported by AFT.
Action: Load and bind AFT only on supported versions of
NetWare (currently version 4.11 and above).
Table 4. NetWare driver messages for the Ethernet controller.
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Message
Description
Failed to allocate resources
tags.
Explanation: An unknown error has occurred when trying
to allocate needed resources for the AFT module.
Action: Check Server Configuration. If the problem persists,
contact your network supplier.
Please unload all LAN
drivers before unloading
AFT.NLM.
Explanation: An attempt was made to unload the AFT.NLM
module before unloading the adapter driver.
Action: Unload the adapter driver before unloading the AFT
module.
Table 4. NetWare driver messages for the Ethernet controller.
NDIS 4.0 (Windows NT) driver messages
This section contains the error messages for the NDIS 4.0 drivers. The explanation and
recommended action are included with each message.
Error code
Description
(hex)
0x00
0x01
0x02
0x03
0x0D
Explanation: The driver could not register the specified interrupt.
Action: Using the Configuration/ Setup Utility, make sure that a PCI
interrupt is assigned to your Ethernet card, and that Ethernet is enabled.
Explanation: One of the PCI cards did not get the required resources.
Action: Using the Configuration/ Setup Utility, make sure that a PCI
interrupt is assigned to your Ethernet card, and that Ethernet is enabled.
Explanation: Bad node address (multicast address).
Action: Make sure the locally administered address is valid, if one is
specified. The address can not be a multicast address.
Explanation: Failed self-test.
Action: Make sure a cable is attached to the Ethernet connector. If the
problem persists, call for service.
Explanation: Could not allocate enough memory for transmit queues.
Action:
1. From the Windows NT desktop, select Start -> Control Panel ->
Networks -> Adapters.
2. Select your IBM Ethernet adapter from the list.
3. Select Properties -> Advanced.
4. Lower the resource values that apply to the transmit queue.
0x0E
Explanation: Could not allocate enough memory for receive queue.
Action:
1. From the Windows NT desktop, select Start -> Control Panel ->
Networks -> Adapters.
2. Select your IBM Ethernet adapter from the list.
3. Select Properties -> Advanced.
4. Lower the resource values that apply to the receive queue.
Table 5. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet
controller.
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Error code
(hex)
Description
0x0F
Explanation: Could not allocate enough memory for other structures.
Action:
1. From the Windows NT desktop, select Start -> Control Panel ->
Networks -> Adapters.
2. Select your IBM Ethernet adapter from the list.
3. Select Properties -> Advanced.
4. Lower the value for the resource named in the message.
0x10
0x11
Explanation: Did not find any Ethernet controllers.
Action: Using the Configuration/ Setup Utility, make sure that Ethernet is
enabled.
Explanation: Multiple Ethernet controllers found, but none matched the
required ID.
Action: Using the Configuration/ Setup Utility, make sure that Ethernet is
enabled.
0x13
0x16
0x17
Explanation: Did not find any Ethernet controllers that matched the required
subven/ subdev.
Action: Using the Configuration/ Setup Utility, make sure that Ethernet is
enabled.
Explanation: Single adapter found but multiple instances tried to load.
Action: Using the Configuration/ Setup Utility, make sure that Ethernet is
enabled, and that the slot containing the IBM 10/ 100 Ethernet Adapter or the
IBM 10/ 100 EtherJet™ PCI adapter is enabled.
Explanation: Slot parameter not specified in the registry.
Action: Remove the adapter driver and reinstall it. If the problem persists,
call for service.
All other 4-
character
hexadecimal
codes
Action: Call for service.
Table 5. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet
controller.
Ethernet teaming messages:
Event ID
Type
Description
01
Error
Explanation: Team Name and physical adapter name are
the same. This is an invalid configuration.
Action: Reconfigure the adapter team by double-clicking
the PROSet icon in the control panel.
02
03
Error
Error
Explanation: Unable to allocate required resources.
Action: Free some memory resources and restart.
Explanation: Unable to read required registry parameters.
Action: Reconfigure the adapter team by double-clicking
the PROSet icon in the control panel.
Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the
Ethernet controller.
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Event ID
Type
Description
04
05
Error
Error
Explanation: Unable to bind to physical adapter.
Action: Reconfigure the adapter team by double-clicking
the PROSet icon in the control panel.
Explanation: Unable to initialize an adapter team.
Action: Reconfigure the adapter team by double-clicking
the PROSet icon in the control panel.
06
07
08
Informational
Informational
Informational
Explanation: Team nn. Primary adapter is initialized.
Action: None.
Explanation: Team nn. Secondary adapter is initialized.
Action: None.
Explanation: Team nn. Virtual adapter or Team is
initialized.
Action: None.
09
10
11
12
Informational
Warning
Explanation: Team nn. Primary adapter is switching over.
Action: None.
Explanation: Team nn. Adapter link down.
Action: Make sure the adapter is functioning properly.
Informational
Warning
Explanation: Team nn. Secondary adapter took over.
Action: None.
Explanation: Team nn. Secondary adapter is deactivated
from the Team.
Action: Make sure the secondary adapter is functioning
properly and that the adapter cable is securely connected
to the LAN.
13
Informational
Explanation: Team nn. Secondary adapter has rejoined
the Team.
Action: None.
14
Informational
Error
Explanation: Team nn. Secondary adapter link is up.
Action: None.
15
Explanation: Team nn. The last adapter has lost its link.
Network connection has been lost.
Action: Shut down the server and replace the adapters;
then, restart the server to reestablish the connection.
16
17
18
19
20
Informational
Informational
Informational
Informational
Informational
Explanation: Team nn. An adapter has re-established the
link. Network connection has been restored.
Action: None.
Explanation: Team nn. Preferred primary adapter has
been detected.
Action: None.
Explanation: Team nn. Preferred secondary adapter has
been detected.
Action: None.
Explanation: Team nn. Preferred primary adapter took
over.
Action: None.
Explanation: Team nn. Preferred secondary adapter took
over.
Action: None.
Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the
Ethernet controller.
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Event ID
Type
Warning
Description
21
Explanation: Team nn. Primary adapter does not sense
any Probes. Possible reason: partitioned Team.
Action: Make sure the cables of the adapter team are
connected to the same LAN segment. Reconfigure the
team if necessary.
Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the
Ethernet controller.
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Configuring the server
Using the Configuration/ Setup Utility program . 29
Starting the Configuration/ Setup Utility program .
30
Choices available from the Configuration/ Setup
main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the SCSISelect utility program . . . . . . . . . . . 35
Starting the SCSISelect utility program. . . . . . . . . 35
Choices available from the SCSISelect menu . . . . 37
Using the Preeboot eXecution Environment boot
agent utility program . . . . . . . . . . . . . . . . . . . . . . . . 38
Starting the PXE boot agent utility program . . . . 38
Choices available from the PXE boot agent menu 38
The following configuration programs are provided with the server:
•
Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) that comes with the
server. You can use this program to configure serial and parallel port assignments,
change interrupt request (IRQ) settings, change the drive startup sequence, set the
date and time, and set passwords. See “Using the Configuration/ Setup Utility
•
•
SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the devices
attached to the integrated SCSI controller. See “Using the SCSISelect utility
program” on page 35 for more information.
PXE Boot Agent Utility
The Preeboot eXecution Environment (PXE) Boot Agent Utility program is part of
the BIOS code that comes with your server. You can use this program to change
network startup (boot) protocols and startup (boot) order, to select operating
system wake up support, and to set menu wait times. See “Using the Preeboot
information.
•
•
ServerGuide CDs
The ServerGuide CDs include software setup and installation tools specifically
designed for IBM xSeries servers. You can use these CDs during the initial
installation of the server to configure the server hardware and simplify the
network operating system installation. The ServerGuide CDs also contain a
collection of application programs, which you can install after the server is up and
running.
ServeRAID programs
The ServeRAID programs come with the optional ServeRAID adapters. If the
server has a ServeRAID adapter installed, you must use the ServeRAID
configuration program to define and configure the disk-array subsystem before
you install the operating system. Refer to the ServeRAID documentation
provided on the IBM xSeries Documentation CD.
Using the Configuration/Setup Utility program
This section provides instructions for starting the Configuration/ Setup Utility
program and descriptions of the menu choices available.
© Copyright IBM Corp. 2000
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Starting the Configuration/Setup Utility program
To start the Configuration/ Setup Utility program, do the following:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setupappears, press F1.
Notes:
a. You can set an administrator password through the Configuration/ Setup
Utility program only if the optional system management adapter is installed
in your server.
b. If you have set both levels of passwords (user and administrator), you must
type the administrator password to access the full Configuration/ Setup
Utility menu.
3. Follow the instructions that appear on the screen.
Choices available from the Configuration/Setup main
menu
From the Configuration/ Setup Utility main menu, you can select settings that you
want to change. The Configuration/ Setup Utility main menu is similar to the
following:
IBM - © IBM Corporation 2000
Configuration/Setup Utility
• System Summary
• System Information
• Devices and I/O Ports
• Date and Time
• System Security
• Start Options
• Advanced Setup
• Error Logs
Save Settings
Restore Settings
Load Default Settings
Exit Setup
<F1> Help
<Esc> Exit
<
↑
> <
↓
> Move
<Enter> Select
Notes:
1. You can press F1 to display help information for a selected menu item.
2. The choices on some menus might differ slightly from the ones that are described
in this book, depending on the BIOS version in the server.
Descriptions of the choices that are available from the main menu are as follows:
•
System Summary
Select this choice to display configuration information. This includes the type and
speed of the microprocessors and the amount of memory that is installed.
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Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields.
This choice appears on both the full and limited Configuration/ Setup Utility
menus.
•
System Information
Select this choice to display information about the server. Changes that you make
on other menus might appear on this summary screen. You cannot edit any fields.
The System Information choice appears only on the full Configuration/ Setup
Utility main menu.
— Product Data
Select this choice to view system information, such as the machine type and
model, the server serial number, and the revision level or issue date of the
BIOS that is stored in the flash electrically erasable programmable ROM
(EEPROM).
•
Devices and I/O Ports
Select this choice to view or change the assignments for devices and input/ output
ports. This choice appears only on the full Configuration/ Setup Utility main
menu.
•
•
Date and Time
Select this choice to set the system date and time.
The system time is in a 24-hour format (hour:minute:second).
System Security
Select this choice to set passwords. This choice appears only on the full
Configuration/ Setup Utility main menu.
You can implement two levels of password protection:
— Power-on Password
Select this choice to set or change a power-on password. See “Using
passwords” on page 33 for more information.
— Administrator Password
Note: This choice is available on the Configuration/ Setup Utility menu only
if the optional system management adapter is installed in your server.
Select this choice to set or change an administrator password.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.
The administrator password provides access to all choices on the
Configuration/ Setup Utility main menu. You can set, change, or delete both
the administrator and power-on passwords, and allow a power-on password
to be changed by the user.
•
Start Options
Select this choice to view or change the start options. Start options take effect
when you start your server.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the server starts with the keyboard number lock on
or off, and you can enable the server to run without a diskette drive, monitor, or
keyboard.
The server uses a startup sequence to determine the device from which the
operating system starts. For example, you can define a startup sequence that
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checks for a startable diskette in the diskette drive, then checks the hard disk
drive in bay 1, and then checks a network adapter.
If you have the appropriate Ethernet adapter and Wake on LAN software
installed and enabled in the server, the server uses the alternative startup
sequence instead of the primary startup sequence. The default for Wake on LAN
is Disabled.
If the Boot Fail Count choice is enabled, you can restore the BIOS system defaults
after three consecutive boot failures. If this choice is disabled, the BIOS system
defaults can only be loaded from the Configuration/ Setup Utility main menu.
You can enable a virus-detection test that checks for changes in the master boot
record at startup. You also can select to run POST in the enhanced mode or the
quick mode.
•
Advanced Setup
Select this choice to change values for advanced hardware features, such as cache
control, and PCI configuration.
A message appears above the choices on this menu to alert you that the system
might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
— Processor Serial Number Access
Select this choice to specify whether the microprocessor serial number in the
microprocessor is readable.
— System Partition Visibility
Select this choice to specify whether the System Partition is visible. To make
the System Partition visible, set this value to Visible. To make the System
Partition invisible, set this value to Hidden. See the ServerGuide CDs
provided with the server for additional information on the System Partition.
— Core Chipset Control
Select this choice to modify settings that control features of the core chip set
on the system board.
Attention: Do not make changes in this option unless directed to do so by an
IBM authorized service representative.
— Cache Control
Select this choice to enable or disable the microprocessor cache. In addition,
you can define the microprocessor cache type as write-back (WB) or write-
through (WT). Selecting write-back mode provides better system
performance.
— Memory Settings
Select this choice to manually disable or enable a bank of memory.
If a memory error is detected during POST or memory configuration, the
server can automatically disable the failing memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select Memory
Settings from the Advanced Setup menu, use the arrow keys to highlight the
bank that you want to enable; then, use the arrow keys to select Enable.
Note: If a memory error is detected during normal operation, System
Management Interrupt (SMI) can disable the memory.
— PCI Bus Control
Note: If the optional system management adapter is installed in your server,
this feature is disabled; in this case, the PCI Bus Control choice is not
available on the Configuration/ Setup Utility menu.
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Select this choice to assign IRQs and program the master latency timer.
— PCI Slot/Device Information
Note: This choice is available on the Configuration/ Setup Utility menu only
if the optional system management adapter is installed in your server.
Select this choice to view and identify system resources that are used by PCI
devices. PCI devices automatically communicate with the server
configuration information. This usually results in automatic configuration of
a PCI device.
Attention: You must use the menu selections to save custom settings for the
PCI Slot/ Device Information choice. The Save Settings, Restore Settings,
and Load Default Settings choices on the main menu of the
Configuration/ Setup Utility do not save the PCI Slot/ Device Information
settings.
After making changes, select:
–
Save and exit the PCI Utility to save the changes and return to the
Advanced Setup choice.
–
Exit the PCI Utility without saving changes to discard the changes,
retain the current settings, and return to the Advanced Setup choice.
•
Error Log
Select this choice to view or clear error logs.
— Select POST Error Log to view the three most recent error codes and
messages that the system generated during POST.
— Select Clear error logs to clear the error logs.
Save Settings
•
•
•
•
Select this choice to save the customized settings.
Restore Settings
Select this choice to discard the changes and retain the current settings.
Load Default Settings
Select this choice to discard the changes and restore the factory settings.
Exit Setup
If you have made any changes, the program will prompt you to save the changes
or exit without saving the changes.
Using passwords
The System Security choice appears only on the full Configuration/ Setup Utility
menu. After you select this choice, you can implement two levels of password
protection: power-on password and administrator password.
Power-on password
Select this choice to set a power-on password. After you set a power-on password,
you can enable the unattended-start mode. This locks the keyboard and mouse, but
allows the system to start the operating system. The keyboard and mouse remain
locked until you type the correct password.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your
power-on password. Keep a record of your password in a secure place. If you forget
the power-on password, you can regain access to the server through one of the
following methods:
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•
If an administrator password has been set, enter the administrator password at
the power-on prompt. (If necessary, see “Administrator password” for details.)
Start the Configuration/ Setup Utility program and change the power-on
password.
•
•
•
Start the Configuration/ Setup Utility program, and change the power-on
password.
Change the position of the password-override switch as described in “Setting the
password-override switch”.
Remove the battery and then reinstall the battery.
Setting the password-override switch: The following illustration shows the location
of the password-override switch (switch 8, which is the switch farthest to the right, on
switch block 1) on the system board.
Power-on
password-override
switch (switch 8 of
switch block 1)
To set the password-override switch, do the following:
2. Turn off the server and peripheral devices and disconnect all external cables and
3. Change the setting of the password-override switch (switch 8 on switch block 1
on the system board) to the opposite side of the switch. This bypasses the power-
on password.
external cables and power cords.
5. Restart the server.
Notes:
1. If you want the server to ask for a password when you turn it on, you can start the
Configuration/ Setup Utility program and set the power-on password.
2. Changing the position of the password-override switch does not affect the
administrator password check if an administrator password has been set.
Administrator password
Note: This choice is available on the Configuration/ Setup Utility menu only if the
optional system management adapter is installed in your server.
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Select this choice to set an administrator password. The administrator password
provides access to all choices on the Configuration/ Setup Utility main menu. You can
set, change, or delete both the administrator and power-on passwords, and allow a
power-on password to be changed by the user.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.
The following table provides a summary of the password features.
Type of password
Results
Power-on password
•
•
Enter the password to complete the system startup.
All choices are available on the Configuration/ Setup Utility
main menu.
Administrator
password
•
•
No password is required to start the system.
Enter the password to access the Configuration/ Setup Utility
program.
•
All choices are available on the Configuration/ Setup Utility
main menu.
Administrator and
power-on password
•
•
You can enter either password to complete the system startup.
The administrator password provides access to all choices on
the Configuration/ Setup Utility main menu. You can set,
change, or delete both the administrator and power-on
passwords, and allow a power-on password to be changed by
the user.
•
The power-on password provides access to a limited set of
choices on the Configuration/ Setup Utility main menu. This
limited access might include changing or deleting the power-
on password.
Table 7. Power-on and administrator password features.
Using the SCSISelect utility program
SCSISelect is a built-in, menu-driven configuration utility program that you can use
to:
•
View the default SCSI IDs
•
Locate and correct configuration conflicts
The following sections provide instructions for starting the SCSISelect utility and
descriptions of the menu choices that are available.
Note: If your server has a RAID adapter installed, use the configuration method that
is supplied with the RAID adapter to view or change SCSI settings for devices
attached to the adapter.
Starting the SCSISelect utility program
Complete the following steps to start the SCSISelect utility program:
1. Turn on the server.
2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>>prompt appears,
press Ctrl+A.
3. When the Would you like to configure the host adapter or run the SCSI
disk utility?question appears, make your selection and press Enter.
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4. Use the arrow keys to select a choice from the menu:
•
•
Press Esc to return to the previous menu.
Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
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Choices available from the SCSISelect menu
The following choices appear on the SCSISelect Utility menu:
•
Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the SCSI
controller to its default values, press F6; then, follow the on-screen instructions.
You can view or change the following controller settings:
— Host Adapter SCSI ID
Select this choice to view the SCSI controller ID, which is usually 7.
— SCSI Parity Checking
Select this choice to view the assigned value of Enabled.
— Host Adapter SCSI Termination
Select this choice to view the assigned value of Enabled.
— Boot Device Options
Select this choice to configure startable-device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
— SCSI Device Configuration
Select this choice to configure SCSI-device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate is the transfer rate for Ultra SCSI
devices.
–
–
–
The transfer rate for Ultra 160 LVD devices is 160.0.
The transfer rate for Ultra2 SCSI LVD devices is 80.0.
The transfer rate for Fast SCSI devices is 20.0.
— Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options. These options include enabling support for large hard disk drives
and support for drives with UltraSCSI speeds.
•
SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the server and watch
the SCSISelect messages as each drive starts. After the drive that you want
to view or format starts, press Ctrl+A.
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Using the Preeboot eXecution Environment boot agent utility program
The Preeboot eXecution Environment (PXE) Boot Agent is a built-in, menu-driven
configuration utility program that you can use to:
•
•
•
•
Change network startup (boot) protocols
Change network startup (boot) order
Set menu wait times
Select operating system wake up support
Starting the PXE boot agent utility program
The following sections provide the instructions needed to start the PXE Boot Agent
Utility and descriptions of the available menu choices.
To start the PXE Boot Agent Utility program, do the following:
1. Turn on the server.
2. When the <Initializing Intel (R) Boot Agent version X.X.XX PXE 2.0 Build
XXX (WfM 2.0)prompt appears, press Ctrl+S.
Note: By default, you will have two seconds after the prompt appears on the
screen to press Ctrl+S.
3. Use the arrow keys or press Enter to select a choice from the menu:
•
•
Press Esc to return to the previous menu.
Press the F4 key to exit.
4. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Choices available from the PXE boot agent menu
The following choices appear on the PXE Boot Agent Utility menu:
•
Network Boot Protocol
PXE is the default value for this menu item.
Note: Do not change this value. There are no other network boot protocols
supported.
•
Boot Order
Select this choice to change the order in which boot devices are queried.
— Try local drives first, then network (default)
— Try network only
— Try local drives only
— Try network first, then local drives
Show setup prompt
•
Select this choice to either display the PXE setup prompt or disable it. Disable is
the default setting.
When this choice is enabled, Press Ctrl+S to enter the setup menu will appear on
the screen under the initializing prompt.
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•
Setup time wait menu
Select this choice to set the amount of time (in seconds) that the system will pause
during initialization for a Ctrl+S input.
— 2 seconds (default)
— 3 seconds
— 5 seconds
— 8 seconds
•
Legacy OS wake up support
Select this choice to allow/ disallow a non-windows operating system to use
adapter remote wake up capability.
— Disabled (default)
— Enabled
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Tower-to-rack conversion
Use the following steps to prepare the system for rack installation:
procedure.
1. Shut down the operating system and remove all media from the drives, such as
diskettes, CDs, optical disks, or tapes.
2. Turn off the system and any attached devices.
3. Disconnect all power cords from the system and electrical outlets.
4. Note the location of any remaining cables; then, disconnect all other cables from
the system.
Caution
≥18 kg (39.7 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
Use safe practices when lifting.
5. If the left-side cover is locked, unlock it; then, open the cover-release latch and
slide the left-side cover towards the rear of the system to remove it.
© Copyright IBM Corp. 2000
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Cover-release
latch
Key lock
Figure 1. Removing the left-side cover
6. Remove the support bracket assembly.
a. If there is a fan attached to the support bracket assembly, note where the fan
cable is connected to the system board; then, disconnect the fan cable from the
system board.
Note: Refer to the system service label for system board connector locations.
b. Grasp the rear of the support bracket assembly and rotate it away from the
system.
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Support bracket assembly
Figure 2. Removing the support bracket assembly
c. Pull the front of the support bracket assembly away from the system and set
the assembly aside for later installation.
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7. Remove the front door and bezel assembly.
a. Grasp the end of the blue bezel-release lever inside of the system; then, move
the lever forward to release the front door and bezel assembly.
Figure 3. Removing the front door and bezel assembly
b. Swing the assembly away from the front of the system; then, lift the front
door and bezel assembly out of the tab openings on the bottom of the system
and store the assembly for possible future use.
8. Carefully turn the system open-side up on a flat surface; then, remove the four
feet from the system.
a. If the front feet on the system do not already face outward, rotate them as
shown below:
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Figure 4. Rotating the front feet
b. Carefully use a flat-blade screwdriver to push in the tabs on each of the four
feet and remove them from the system. Store the feet for possible future use.
Figure 5. Removing the system feet
9. Move the power-switch and LED panel to the rack-orientation location.
a. If the system has hot-swap drives installed, note their locations; then, remove
and place them in a safe place.
b. Rotate the drive cage upward, so that you can reach through to the other side
of the power-switch and LED panel cable.
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c. To remove the power-switch and LED panel, press in on the tab on the left
side of the panel; then, squeeze the top and bottom of the right-side of the
panel and carefully pull the panel away from the system.
Drive cage
Rack-orientation
for switch
Tower-orientation
for switch
Figure 6. Relocating the power-switch and LED panel
d. Note where the power-switch and LED panel cable connects to the system
board; then, carefully disconnect the cable from the system board.
Notes:
1) Some cables might have two connectors for you to disconnect.
2) Refer to the system service label for system board connector locations.
e. Gently pull the cable through the opening on the front of the system.
Note: The cable might be routed through a cable clamp in some systems.
f. Carefully push the cable through the opening in the new location on the
system; then, connect the cable to the system board where you disconnected it
earlier.
Note: If your cable has two connectors, make sure that you connect both of
them to the system board.
g. Align the power-switch and LED panel with its new location; then, carefully
snap the panel into place on the front of the system.
h. Lower the drive cage back to its normal position; then, re-install any hot-swap
drives that you removed in the appropriate drive bays (see “Installing a hot-
10. Align the top cover with the top of the system; then, slide it toward the front of
the system until the cover snaps into place.
Note: Ensure that the tabs on the back of the cover fit into the slots on the back of
the system. Be sure that the front edge of the cover is flat against the
system.
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Figure 7. Installing the top cover
11. Turn the system back to the tower-orientation; then, remove the top handle.
a. Carefully use a flat-blade screwdriver to push in the tabs inside the plastic
cover on the top of the system; then, remove the plastic cover and store it for
possible future use.
Figure 8. Removing the plastic cover from the handle
b. Grasp the metal handle and slide it backwards until you can lift it away from
the system. Store the metal handle for possible future use.
Figure 9. Removing the top handle
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12. Remove the right-side cover.
a. From the rear of the system, remove the four screws that hold the right-side
cover in place. Save all four screws for installing the new bottom cover.
Right-side cover
Figure 10. Removing the right-side cover
b. Slide the right-side cover toward the rear of the system to remove it. Store the
cover for possible future use.
13. Install the new bottom cover that comes with the conversion kit.
a. Carefully turn the system so that the cover-release-latch side is down on a flat
surface; then, align the bottom cover with the frame of the system.
Bottom cover
Power supply
screw
Bottom cover screws
Figure 11. Installing the new bottom cover
b. Slide the cover toward the front of the system, making sure that the tabs on
the front and rear of the cover fit into the slots on the system.
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c. Use three of the screws that you removed earlier to secure the bottom cover;
then, use the fourth screw to secure the power supply.
14. If your system has hot-swap drives installed, remove the hot-swap drive bay filler
panel from the new bezel that comes with the conversion kit.
Note: Attach the SCSI ID label that comes with the conversion kit on the front of
the bezel, just above where you removed the hot-swap drive bay filler
panel.
Hot-swap drive
bay filler panel
Bezel
Figure 12. Removing the hot-swap drive bay filler panel from the bezel
15. If your system does not have USB support, install the USB bezel insert over the
empty USB-block on the front of your system.
a. Align the top of the USB bezel insert with the top of the USB-block. Make
sure that the side of the USB bezel insert that will extend into the new system
bezel is facing away from the system.
USB bezel insert
Figure 13. Installing the USB bezel insert
b. Rotate the bottom of the USB bezel insert toward the server; then, push until
it snaps into place.
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16. To install the new system bezel that comes with the conversion kit, align the tab
on the back of the bezel with the tab opening on the left-front of the system; then,
swing the bezel toward the system and press until it snaps into place.
Figure 14. Installing the new system bezel
17. Install the release-latch-bracket assemblies on the system.
a. Align the bracket marked with an L with the holes on the left side of the
system; then, use two M3.5 screws to attach the bracket to the system.
Release-latch-bracket assembly
Figure 15. Installing the release-latch-bracket assemblies
b. Repeat this step to install the other release-latch-bracket assembly on the right
side of the system.
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18. Attach the four rack-support wheels to the sides of the system.
Rack-support wheels
Rack-support wheels
Figure 16. Attaching the rack-support wheels
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Installing options
Major components of the xSeries 220 server . . . . . 54
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
System board options connectors . . . . . . . . . . . . . . 55
System board internal cable connectors. . . . . . . . . 55
System board external port connectors . . . . . . . . . 57
System board jumpers and switches . . . . . . . . . . . 57
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
System reliability considerations . . . . . . . . . . . . . . 58
Rotating the stabilizing feet . . . . . . . . . . . . . . . . . . . 59
Removing the side cover . . . . . . . . . . . . . . . . . . . . . 59
Removing the bezel. . . . . . . . . . . . . . . . . . . . . . . . . . 60
Removing the support bracket assembly . . . . . . . 61
Working with adapters. . . . . . . . . . . . . . . . . . . . . . . 63
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . 64
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . 65
Installing internal drives . . . . . . . . . . . . . . . . . . . . . 67
Internal drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Preinstallation steps (all bays). . . . . . . . . . . . . . . . . 69
Installing a drive in bay 1, 2, 3, or 4 . . . . . . . . . . . . 69
Installing a non-hot-swap hard disk drive in bay 5,
6, or 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Installing a hot-swap hard disk drive in bay 5, 6, or
7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Installing memory modules. . . . . . . . . . . . . . . . . . . 76
Installing and removing a microprocessor . . . . . . 77
Installing a microprocessor . . . . . . . . . . . . . . . . . . . 78
Removing a microprocessor . . . . . . . . . . . . . . . . . . 82
Installing the bezel . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Installing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Connecting external options. . . . . . . . . . . . . . . . . . 84
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . 84
I/ O connector locations. . . . . . . . . . . . . . . . . . . . . . 85
Input/ Output ports . . . . . . . . . . . . . . . . . . . . . . . . . 85
Parallel port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Viewing or changing the port assignments . . . . . 86
Parallel port connector. . . . . . . . . . . . . . . . . . . . . . . 87
Serial ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Viewing or changing the serial-port assignments 88
Serial-port connectors . . . . . . . . . . . . . . . . . . . . . . . 88
Universal Serial Bus ports. . . . . . . . . . . . . . . . . . . . 88
USB cables and hubs . . . . . . . . . . . . . . . . . . . . . . . . 89
USB-port connectors . . . . . . . . . . . . . . . . . . . . . . . . 89
Keyboard port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Auxiliary-device (pointing device) port . . . . . . . . 90
Video port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
SCSI port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
SCSI cabling requirements . . . . . . . . . . . . . . . . . . . 91
Setting SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
SCSI connector pin-number assignments . . . . . . . 92
Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Configuring the Ethernet controller . . . . . . . . . . . 93
Failover for redundant Ethernet . . . . . . . . . . . . . . 93
High-performance Ethernet modes . . . . . . . . . . . . 93
Ethernet port connector . . . . . . . . . . . . . . . . . . . . . . 96
This chapter provides instructions to help you add options to the server. Some
option-removal instructions are provided, in case you need to remove one option to
install another. For a list of supported options for the server, see the ServerProven list
at:
http:/ / www.ibm.com/ pc/ compat/
© Copyright IBM Corp. 2000
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Major components of the xSeries 220 server
Note: The illustrations in this document might differ slightly from your hardware.
The following illustration shows the locations of major components in the server.
Rear adapter
retaining bracket
EMC shields
Microprocessor
Filler
panels
Memory modules
Drive cage
Front adapter
support bracket
Support bracket assembly
Cover
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System board
The illustrations in the following sections show the components on the system board.
System board options connectors
The following illustration identifies system-board connectors for user-installable
options.
Microprocessor 2
(U11)
Microprocessor 1
(U12)
Voltage regulator
module
Voltage regulator
module
(VRM) 2 (J12)
(VRM) 1 (J42)
DIMM 1
(J23)
DIMM 2
(J21)
DIMM 3
(J19)
DIMM 4
(J18)
PCI 1
(J29)
PCI 2
(J31)
Battery
(BH1)
PCI 5 (J40)
PCI 4 (J39)
PCI 3 (J35)
System
management
(J32)
System board internal cable connectors
The following illustration identifies system-board connectors for internal cables.
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Microprocessor
fan 2 (J2)
Microprocessor
fan 1 (J3)
Main power
(J1)
Fan 2
power
(J18)
Diskette
drive (J27)
DASD I2C
(J43)
Fan 1
power (J10)
IDE (J30)
Fan 3 power
(J22) (not used)
Wake on LAN
(J20)
SCSI channel
(J41)
Notes:
1. If the server and operating system support system-management functions and if
the optional system management adapter is installed in the server, the system
management connector (J32) is dedicated for use by the system management
adapter.
2. The system management adapter is also known as the service processor.
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System board external port connectors
The following illustration identifies system-board connectors for external devices.
Keyboard/Mouse
USB
Serial A
Parallel
Serial B
Ethernet
Video
Note: For information on adding external SCSI devices to the server, see “SCSI
cabling requirements” on page 91.
System board jumpers and switches
The following illustration identifies the jumpers and switches on the system board.
Switch block
Flash ROM
page-swap
jumper (J38)
System board jumper blocks
Any jumper blocks on the system board that are not shown in the illustration are
reserved. For normal operation of the system, no jumpers should be installed on any
flash ROM page-swap jumper.
System board switch block
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The switch block contains microswitches 1 through 8. As pictured in this illustration,
switch 8 is at the right of the switch block and switch 1 is at the left.
The following table describes the function for each switch. The default setting is Off
for all switches in the switch block.
Switch number
Switch description
Power-on password-override switch.
8
When toggled to the side that is opposite the default position, bypasses the
power-on password, if one is set.
7
6
5
4
3
2
1
Reserved.
Reserved.
Force power on.
Reserved.
Reserved.
Reserved.
Reserved.
Table 8. Switches 1 through 8.
Before you begin
Before you begin to install options in the server, read the following information:
•
safely while working with the server or options.
•
Make sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and any other options that you intend to install.
•
•
•
Back up all important data before you make changes to disk drives.
Have a small, flat-blade screwdriver available.
For a list of supported options for the server, refer to
http:/ / www.ibm.com/ pc/ us/ compat on the World Wide Web.
System reliability considerations
To help ensure proper cooling and system reliability, make sure:
•
•
Each of the drive bays has either a drive or a filler panel installed.
The cover is in place during normal operations, or is removed for no longer than
30 minutes while the server is operating.
•
There is space around the server to allow the server cooling system to work
properly. Leave about 127 mm (5 in.) of space around the front and rear of the
server.
•
•
Cables for optional adapters are routed according to the instructions provided
with the adapters.
A failed fan is replaced within 1 hour.
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Rotating the stabilizing feet
The feet attached to the bottom cover rotate 90 degrees to provide additional stability
for the server.
Place the server in an upright position; then, rotate the feet a quarter turn away from
the server. Carefully position the server on its feet.
When you need to access the inside of the server to install options, you might find it
easier to place the server on its side, so that the system board is facing you. If you do
so, rotate the feet in towards the server, so that they do not break off due to the weight
of the server.
Removing the side cover
The following information describes how to remove the side cover.
Note: The illustrations in this document might differ slightly from your hardware.
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Cover-release
latch
Key lock
Do the following to remove the left-side cover of the server:
2. Turn off the server and all attached devices and disconnect all external cables and
power cords.
3. If necessary, unlock the server cover.
4. Pull out on the cover-release latch near the rear of the server cover; then, slide the
cover toward the rear of the server and remove it.
Attention: For proper cooling and airflow, replace the cover before turning on
the server. Operating the server for extended periods of time (over 30 minutes)
with the cover removed might damage server components.
5. For a tower model, rotate the stabilizing feet on the bottom of the server, and
place the server on its side to install or remove components.
Removing the bezel
The following illustration shows how to remove the bezel from the server.
Note: The illustrations in this document might differ slightly from your hardware.
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Do the following to remove the bezel:
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords.
4. Press the bezel-release latch at the top of the server to disconnect the top of the
bezel from the server.
5. Release the two tabs at the top edge of the bezel and pull the top of the bezel
slightly away from the server.
6. Pull the bezel up to release the two tabs at the bottom edge of the bezel. Store the
bezel in a safe place.
Removing the support bracket assembly
When working with some options such as hard disk drives and microprocessors, you
must first remove the support bracket assembly to access the location of the option.
The support bracket assembly consists of a support bracket, an air baffle, and a fan.
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Do the following to remove the support bracket assembly:
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords.
4. If the server is a non-hot-swap model, continue with step 7..
5. If the server is a hot-swap model, press down on the latches on either side of
connector J42, and remove the voltage regulator module (VRM) from connector
Note: Remember to reinstall this VRM after you reinstall the support bracket
assembly.
board internal cable connectors” on page 55 for connector locations.)
Note: Remember to reconnect this cable after you reinstall the support bracket
assembly.
7. Carefully pull up on the end of the support bracket assembly that is closer to the
rear of the server; then, rotate and lift the support bracket assembly out of the
server.
8. Store the support bracket assembly in a safe place.
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Working with adapters
You can install up to five peripheral component interconnect (PCI) adapters in the PCI
slots on the system board of the server. See the xSeries 220 ServerProven list at
http:/ / www.ibm.com/ pc/ compat/ for a list of PCI adapters that the server supports.
The server comes with an integrated video controller, which is a component on the
system board. When you install a video adapter, the server BIOS automatically
disables the integrated video controller.
Note: The illustrations in this document might differ slightly from your hardware.
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The following illustration shows the location of the 33 MHz PCI slots on the system
board.
PCI slot 1 32-bit
33 MHz (J29)
PCI slot 2 32-bit
33 MHz (J31)
PCI slot 3 64-bit
33 MHz (J35)
PCI slot 4 64-bit
33 MHz (J39)
PCI slot 5 64-bit
33 MHz (J40)
Adapter considerations
Before you install adapters, review the following:
•
Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this chapter. If you need to
change switch or jumper settings on your adapter, follow the instructions that
come with the adapter.
•
•
You can install full-length adapters in all PCI slots.
You can install a 32-bit adapter in any of the PCI slots, but you might want to
install it in a 32-bit slot and use the 64-bit slots for 64-bit adapters.
•
•
The server supports 5.0V and universal PCI adapters; it does not support 3.3V
adapters.
The server uses a rotational interrupt technique to configure PCI adapters.
Because of this technique, you can install a variety of PCI adapters that currently
do not support sharing of PCI interrupts.
•
The server has two PCI buses. PCI slots 1 and 2 are on PCI bus A and PCI slots 3,
4, and 5 are on PCI bus B.
Note: PCI bus A is sometimes referred to as bus 0; PCI bus B is sometimes
referred to as bus 1.
The system scans PCI slots 1 through 5 to assign system resources; then the
system starts (boots) the PCI devices in the following order: PCI slots 1 and 2,
system board SCSI devices, and then PCI slots 3 through 5.
•
If you plan to use the Wake on LAN (WOL) function in the server, you must
install a Wake on LAN-enabled NIC adapter in PCI slot 1, and install the Wake on
LAN cable that comes with the Wake on LAN adapter to connect this adapter to
the system board. You must use a Wake on LAN-enabled adapter as identified in
the xSeries 220 ServerProven list at http:/ / www.ibm.com/ pc/ compat/ . Only
PCI slot 1 supports a Wake on LAN-enabled adapter. For additional information
on the Wake on LAN function, adapters, and cables, refer to the documentation
that comes with the Wake on LAN adapters.
•
If you plan to use the optional system management adapter in the server, you
must install the optional system management adapter in PCI slot 2. Only PCI slot
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2 supports the optional system management adapter. For additional information
on the optional system management adapter, refer to the documentation that
comes with the adapter.
Installing an adapter
Expansion-slot
cover
Rear adapter
retaining
bracket
Adapter
Front adapter
support
bracket
Attention: When you handle electrostatic discharge (ESD) sensitive devices, take
precautions to avoid damage from static electricity. For details on handling these
To install an adapter, do the following:
2. Turn off the server and peripheral devices, and disconnect all external cables and
the support bracket assembly” on page 61). Store the cover and the support
bracket assembly in a safe place.
4. Determine which PCI slot you will use for the adapter.
Note: Check the instructions that come with the adapter for any requirements or
restrictions.
5. Remove the rear adapter retaining bracket from the server. If you are installing a
full-length adapter, rotate the front adapter support bracket to the open
(unlocked) position.
6. Remove the expansion-slot cover. Store it in a safe place for future use.
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Attention: Expansion-slot covers must be installed on all vacant slots. This
maintains the electronic emission characteristics of the system and ensures proper
cooling of system components.
7. Refer to the documentation that comes with your adapter for any cabling
instructions. It might be easier for you to route cables before you install the
adapter.
8. Remove the adapter from the static-protective package.
Attention: Avoid touching the components and gold-edge connectors on the
adapter.
9. Place the adapter, component-side up, on a flat, static-protective surface.
10. Set any jumpers or switches as described by the adapter manufacturer.
11. Install the adapter:
a. Carefully grasp the adapter by its top edge or upper corners, and align it with
the expansion slot on the system board.
b. Press the adapter firmly into the expansion slot.
Attention: When you install an adapter in the server, be sure that it is
completely and correctly seated in the system-board connector before you
apply power. Incomplete insertion might cause damage to the system board
or the adapter.
c. When the adapter is fully seated, release the front adapter support bracket by
pushing inward on the latch. Make sure that the front adapter support
bracket holds the adapter securely in place.
d. If you opened the front adapter support bracket, rotate it to the closed
(locked) position; then, reinstall the rear adapter retaining bracket in the
server.
12. Connect any needed cables to the adapter.
Attention: Route cables so that they do not block the flow of air from the fans.
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The following illustration shows how to reroute the SCSI cable. If you install a
ServeRAID adapter and intend to use it with hot-swap, hard disk internal drives,
remove the cable from the internal SCSI connector (J41) on the system board and
connect it to the ServeRAID adapter.
Note: You can also install a ServeRAID adapter in non-hot-swap models;
however, non-hot-swap models do not support hot-swap hard disk drives.
SCSI cable
ServeRAID
adapter
SCSI connector
(J41)
13. If you have other options to install or remove, do so now; otherwise, replace the
Note: If the server is a hot-swap model, reinstall the VRM in connector J42 after you
connectors” on page 55 for connector location.)
Installing internal drives
Different types of drives allow the system to read multiple types of media and store
more data. Several types of drives are available, such as:
•
•
•
•
Diskette (preinstalled)
Hard disk (preinstalled on some models)
CD-ROM (preinstalled)
Tape
Internal drive bays
Internal drives are installed in bays. The bays of the xSeries 220 are in the front of the
server, as shown in the following illustration.
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Note: The illustrations in this document might differ slightly from your hardware.
Bay 1
Bay 2
Bay 3
Bay4
Bay 5
Bay 6
Bay 7
To remove or install a drive, you must turn off the server first, unless you are
removing or installing a hot-swap hard disk drive. Diskette drives, tape drives, and
CD-ROM drives are removable-media drives. You can install removable-media drives
in bays 1, 2, 3, and 4. You can install SCSI hard disk drives in bays 4, 5, 6, and 7.
•
The server comes with a 3.5-inch, 1.44 MB diskette drive in bay 3, an integrated
drive electronics (IDE) CD-ROM drive in bay 1, and a hard disk drive in bay 7 (in
some models).
•
•
•
The xSeries 220 server supports five 3.5-inch drives; however, the server supports
only one diskette drive.
The diskette drive uses 1 MB and 2 MB diskettes. For optimum use, format 1 MB
diskettes to 720 KB and format 2 MB diskettes to 1.44 MB.
The xSeries 220 server supports two 5.25-inch drives and four SCSI hard disk
drives. The server does not support IDE hard disk drives. Some models support
hot-swap hard disk drives. Other models support only non-hot-swap hard disk
drives. Refer to the documentation that comes with the server for additional
information.
The server supports four 1-inch (26 mm) slim, 3.5-inch SCSI hard disk drives in
the hard disk drive bays (4, 5, 6, and 7). You can install four non-hot-swap hard
disk drives in the models that have the standard non-hot-swap drive cage. You
can install three hot-swap hard disk drives and one non-hot-swap hard disk drive
in the models that come with the hot-swap drive cage. Both the non-hot-swap and
hot-swap drive cages hold a maximum of three hard disk drives. The drive cages
comprise bays 5, 6, and 7.
•
•
Bay 2 comes without a device installed. This bay is for a 5.25-inch, half-high,
removable-media drive, such as a tape backup drive.
Bay 4 is for a 3.5-inch, slim, removable-media drive or SCSI hard disk drive.
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Note: The electromagnetic interference (EMI) integrity and cooling of the server are
both protected by having bays 1 through 4 covered or occupied. When you
install a drive, save the filler panel from the bay, in case you later remove the
drive and do not replace it with another.
Preinstallation steps (all bays)
Before you install drives in the server, verify that you have all the cables and any other
equipment specified in the documentation that comes with the drive. You might also
need to perform certain preinstallation activities. Some of the steps are required only
during the initial installation of an option.
sensitive devices” on page 136, and the documentation that comes with the drive.
2. Choose the bay in which you want to install the drive.
3. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive.
Installing a drive in bay 1, 2, 3, or 4
EMC shield
Filler panel
To install a drive in bay 1, 2, 3, or 4, do the following:
2. Turn off the server and peripheral devices; then, remove the side cover (see
3. Insert a screwdriver into the slot on the right side of the filler panel, and remove
the filler panel from the server.
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4. Insert a screwdriver into the slots on the front of the EMC shield, and remove the
EMC shield from the bay.
5. If the drive is a laser product, observe the following safety precaution.
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters)
are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
•
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
6. Touch the static-protective bag containing the drive to any unpainted metal
surface on the server; then, remove the drive from the bag and place it on a static-
protective surface.
7. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
8. Push the drive into the bay.
9. If the drive is an IDE device, plug one connector of the IDE cable into the back of
the drive and the other end of the cable into the IDE connector (J30) on the system
board.
If the drive is a SCSI device, plug one connector of the SCSI cable into the back of
the drive and make sure that the other end of the cable is connected to the SCSI
connector (J41) on the system board.
Note: Ensure that you route the SCSI cable so that it does not block the airflow to
the rear of the drives or over the microprocessors.
10. Connect a power cable to the back of the drive. The connectors are keyed and can
be inserted only one way.
11. If you are installing another drive, do so now. Otherwise, continue with the next
step.
12. If you have other options to install or remove, do so now; otherwise, replace the
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Installing a non-hot-swap hard disk drive in bay 5, 6, or
7
To install a non-hot-swap hard disk drive in bay 5, 6, or 7, do the following:
2. Turn off the server and peripheral devices, and disconnect all external cables and
power cords; then, remove the cover (see “Removing the side cover” on page 59
for details).
4. Rotate the drive cage upward. If the server has a hard disk drive installed in the
drive cage, disconnect the cables from the rear of the drive.
5. Remove the plastic bag that contains the drive rails and screws from inside the
drive cage.
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6. Install rails on each drive in the drive cage:
a. Pull the blue slide rails out of the plastic bag.
b. Install the screws on the sides of the drive.
c. Align the rails on the drive with the guide rails in the drive bay.
d. Push the drive into the bay until it clicks into place.
7. Reinstall the drive cage in the server. Rotate the drive cage downward until it
snaps into place.
8. Connect the server SCSI and power cables to the rear of the drives.
Note: Ensure that you route the SCSI cable so that it does not block the airflow to
the rear of the drives or over the microprocessors.
9. If you have other options to install or remove, do so now; otherwise, replace the
Note: If the server is a hot-swap model, reinstall the VRM in connector J42 after
Installing a hot-swap hard disk drive in bay 5, 6, or 7
If the server is a hot-swap model, it contains hardware that you can use to replace a
failed hard disk drive without turning off the server. Therefore, you have the
advantage of continuing to operate the system while a hard disk drive is removed or
installed. These drives are known as hot-swap drives. If these drives are connected to
an optional controller, such as a ServeRAID controller, that supports this function, and
if one of these drives becomes defective, the ServeRAID controller can rebuild the
data from that drive onto another hot-swap drive. Refer to the information that comes
with the ServeRAID controller for details.
Each hot-swap drive has two indicator lights: the hard disk drive activity light and
the hard disk drive status light. When the green hard disk drive activity light is
flashing, the controller is accessing the hard disk drive. When this occurs, the SCSI
activity light on the front of the server also illuminates. The SCSI activity light is
hard disk drive status light for a drive is lit continuously, that individual drive is
faulty and requires replacement. When the hard disk drive status light indicates a
drive fault, you can replace a hot-swap drive without turning off the server.
Note: The hard disk drive activity light is also known as the SCSI hard disk drive
activity light.
Each hot-swap drive that you plan to install must be mounted in a hot-swap-drive
tray. The drive must have a single connector attachment (SCA) connector. Hot-swap-
drive trays come with hot-swap drives.
The hot-swap bays connect to a SCSI backplane. This backplane is the printed circuit
board behind the bay. The backplane controls the SCSI IDs for the hot-swap drives.
The following illustration shows the hot-swap-drive backplane component locations,
as viewed from the front of the server.
Note: The illustrations in this document might differ slightly from your hardware.
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Hard disk
drive activity
light (green)
Hard disk
drive status
light (amber)
SCSI hot-swap
hard disk drive
connector
Note: The hard disk drive activity light and hard disk drive status light on the
backplane match the hard disk drive activity light and hard disk drive status
light on the hot-swap drive.
The following illustration shows the rear connectors on the hot-swap-drive
backplane, as viewed from the rear of the server.
SCSI cable
connector
SCSI power
cable connector
I2C cable
connector
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The following illustration shows how to install a hot-swap hard disk drive in the
server. When you install hot-swap hard disk drives, install them in the following
order: bay 7, bay 6, and bay 5.
Filler panel
Drive tray
assembly
Drive tray handle
(in open position)
Attention:
•
When you handle electrostatic discharge (ESD) sensitive devices, take precautions
to avoid damage from static electricity. For details on handling these devices, see
•
To maintain proper system cooling, do not operate the server for more than 10
minutes without either a drive or a filler panel installed in each bay.
To install a hot-swap hard disk drive in bay 5, 6, or 7, do the following:
Note: You do not have to turn off the server to install hot-swap hard disk drives
in these bays.
3. Remove the filler panel from one of the empty hot-swap bays by inserting your
finger into the depression at the left side of the filler panel and pulling it away
from the server.
4. Install the hard disk drive in the hot-swap bay:
a. Ensure that the tray handle is open (that is, perpendicular to the drive).
b. Align the drive tray assembly with the guide rails in the bay.
c. Gently push the drive tray assembly into the bay until the drive stops.
d. Push the tray handle to the closed (locked) position.
e. Check the hard disk drive status light to verify that the hard disk drive is
operating properly.
If the amber hard disk drive status light for a drive is lit continuously, that
individual drive is faulty and needs to be replaced. If the green hard disk
drive activity light is flashing, the drive is being accessed.
Note: If the server has a ServeRAID controller, you might need to reconfigure the
disk arrays after installing hard disk drives. Refer to the information that
comes with the ServeRAID controller.
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5. If you have other options to install or remove, do so now.
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Installing memory modules
Adding memory to the server is an easy way to make programs run faster. You can
increase the amount of memory in the server by installing options called memory-
module kits. Each kit contains one industry-standard, dual in-line memory module
(DIMM). The server uses a noninterleaved memory configuration.
The server comes with a dual in-line memory module (DIMM) that is installed on the
system board in DIMM slot 1 (connector J19).
Notes:
1. When installing additional memory modules, install the second memory module
in the connector labeled DIMM3 (J23), the third in DIMM2 (J21), and the fourth in
DIMM4 (J26). (See the following illustration for memory-connector locations.)
2. The xSeries 220 server supports 128 MB, 256 MB, 512 MB, and 1 GB DIMMs.
These DIMMs can be installed in any memory slot. The server supports a
minimum of 128 MB and a maximum of 4GB of system memory. See the
ServerProven list at http:/ / www.ibm.com/ pc/ compat/ for a list of memory
modules for use with the server.
3. Installing or removing DIMMs changes the configuration information in the
server. Therefore, after installing or removing a DIMM, you must save the new
configuration information by using the Configuration/ Setup Utility program.
When you restart the server, the system displays a message indicating that the
memory configuration has changed. Start the Configuration/ Setup Utility
more information.
4. The illustrations in this document might differ slightly from your hardware.
DIMM 1
DIMM 2
DIMM connector 1
DIMM connector 2
DIMM connector 3
DIMM connector 4
Attention: When you handle electrostatic discharge (ESD) sensitive devices, take
precautions to avoid damage from static electricity. For details on handling these
To install a DIMM, do the following:
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that comes with the option.
3. Turn off the server and peripheral devices, and disconnect all external cables and
power cords; then, remove the cover (see “Removing the side cover” on page 59
for details).
4. Select the connector in which to install the DIMM.
5. Touch the static-protective package containing the DIMM to any unpainted metal
surface on the server. Then, remove the DIMM from the package.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, handle the clips gently.
6. Install the DIMM:
a. Open the retaining clips on the connector.
b. Turn the DIMM so that the pins align correctly with the connector.
c. Insert the DIMM into the connector by pressing on one edge of the DIMM
and then on the other edge of the DIMM. Ensure that you press straight into
the connector.
d. Make sure that the retaining clips are in the closed position. If a gap exists
between the DIMM and the retaining clips, the DIMM has not been properly
installed. In this case, open the retaining clips and remove the DIMM; then,
reinsert the DIMM.
7. If you have other options to install or remove, do so now; otherwise, go to
Attention: When you restart the server, the system displays a message indicating that
the memory configuration has changed.
•
•
If you installed additional memory, start the Configuration / Setup Utility
program and select Save Settings.
If you just replaced a failed DIMM, you must start the Configuration / Setup
Utility program, select Advanced Setup, select Memory Settings, highlight the
connector or bank of connectors that you want to enable, then select Enable.
•
In some memory configurations, the 3-3-3 beep code might sound during POST
followed by a blank screen. If this occurs, you must restart the server three times
to force the system BIOS to reset the memory connector or bank of connectors
from Disabled to Enabled.
Installing and removing a microprocessor
The server comes with one microprocessor, which is installed on the system board. If
you install an additional microprocessor kit, the server can operate as a symmetric
multiprocessing (SMP) server. With SMP, certain operating systems and application
programs can distribute the processing load between the microprocessors. This
enhances performance for database and point-of-sale applications, integrated
manufacturing solutions, and other applications.
Notes:
1. Before you install a new microprocessor, review the documentation that comes
with the microprocessor, so that you can determine whether you need to update
the server basic input/ output system (BIOS). The latest level of BIOS for the
server is available through the World Wide Web.
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2. Obtain an SMP-capable operating system (optional). For a list of supported
operating systems, see http:/ / www.ibm.com/ pc/ compat/ on the World Wide
Web.
3. The server comes with one microprocessor, which is installed in microprocessor
connector U12 (the microprocessor connector that is closer to the power supply).
This is the startup (boot) microprocessor. If you install a microprocessor in
microprocessor connector U11, that one becomes the startup microprocessor, and
the microprocessor that is installed in microprocessor connector U12 is the
application microprocessor. You must also install a VRM when you install a
microprocessor.
4. If you are installing a microprocessor that has a speed of 933 MHz or higher, you
must also install a fan sink and connect the fan-sink power cable to the system
board.
5. The illustrations in this document might differ slightly from your server.
locations.
Attention:
•
To avoid damage and ensure proper server operation when you install a new or
additional microprocessor, use microprocessors that have the same cache size and
type and the same clock speed. Microprocessor internal clock frequencies and
external clock frequencies must be identical. See the ServerProven list at
http:/ / www.ibm.com/ pc/ compat for a list of microprocessors for use with the
server.
•
When you handle electrostatic discharge (ESD) sensitive devices, take precautions
to avoid damage from static electricity. For details on handling these devices, see
Installing a microprocessor
To install an additional microprocessor, do the following:
2. Turn off the server and peripheral devices, and disconnect all external cables and
power cords; then, remove the cover (see “Removing the side cover” on page 59
for details).
it in a safe place.
4. Lift the release lever and remove the terminator card from the microprocessor
connector.
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5. Install the microprocessor:
a. Touch the static-protective package containing the new microprocessor to any
unpainted metal surface on the server; then, remove the microprocessor from
the package.
b. Orient the microprocessor over the microprocessor connector, as shown in the
following illustration. Carefully press the microprocessor into the connector.
Microprocessor 2
connector
Terminator card
Microprocessor 2
Lever
Microprocessor
orientation indicator
Attention: To avoid bending the pins, do not use excessive force when pressing
the microprocessor into the connector.
6. Push the release lever down to lock the microprocessor into place.
7. If you are installing a microprocessor that has a speed of 933 MHz or higher,
continue with step 9 on page 81.
If you are installing a microprocessor that has a speed lower than 933 MHz,
continue with step 8 on page 80.
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8. If you are installing a microprocessor that has a speed lower than 933 MHz, install
the heat sink onto the microprocessor:
VRM 2
(J12)
Terminator card
Microprocessor 1
Microprocessor 2
VRM 1
(J42)
Heat sink
Heat-sink
retainer
a. Peel the plastic protective strip off the bottom of the heat sink. Make sure
that the square of thermal material is still on the bottom of the heat sink.
b. Align and place the heat sink on top of the microprocessor.
c. Align and place the heat-sink retainer (clip) over the heat sink; then, snap it
into place.
d. Continue with step 10 on page 81.
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9. If you are installing a microprocessor that has a speed of 933 MHz, install a fan
sink onto the microprocessor and connect the fan-sink power cable to the system
board:
VRM 2
(J12)
Terminator card
Microprocessor
fan 1 (J2)
Microprocessor
fan 2 (J3 )
Microprocessor
VRM 1
(J42)
Fan sink
Fan-sink
retainer
a. Peel the plastic protective strip off the bottom of the fan sink. Make sure that
the square of thermal material is still on the bottom of the fan sink.
b. Align and place the fan sink on top of the microprocessor.
c. Align and place the fan-sink retainer (clip) over the fan sink.
d. Insert a small, flat-blade screwdriver into the tab on the fan-sink retainer.
e. Press down and in with the screwdriver handle to snap the fan-sink retainer
into place in the slot on the microprocessor, over the fan sink.
f. Connect the built-in fan-sink power cable to the appropriate connector on the
system board:
•
If you installed the microprocessor in connector U11, connect the fan-sink
power cable to connector J2.
•
If you installed the microprocessor in connector U12, connect the fan-sink
power cable to connector J3.
10. Place the terminator card in the static-protective package that the new
microprocessor was shipped in, and store it in a safe place. You will need to install
the terminator card again if you ever remove the microprocessor and do not
replace it with another microprocessor.
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11. Install the VRM that is included in the microprocessor kit.
Attention: Use of other VRMs might cause the server to overheat.
a. Center the VRM over the appropriate VRM connector:
1) If you installed the microprocessor in connector U11, press down on the
latches on either side of connector J12, and install the VRM in connector
J12.
2) If you installed the microprocessor in connector U12, press down on the
latches on either side of connector J42, and install the VRM in connector
J42.
Note: If the server is a hot-swap model, reinstall the VRM in connector
J42 after you reinstall the support bracket assembly.
b. Make sure that the VRM is oriented and aligned correctly.
c. Press the VRM into the connector.
Note: If you remove the microprocessor later, remember to install the
terminator card in the appropriate microprocessor connector and to
remove the VRM from the appropriate VRM connector.
12. If you have other options to install or remove, do so now; otherwise, replace the
Removing a microprocessor
To remove a microprocessor, do the following:
Note: Do not use any tools when removing the microprocessor; however, you will
need a small, flat-blade screwdriver to remove the fan-sink retainer (clip).
Attention: When you handle electrostatic discharge (ESD) sensitive devices, take
precautions to avoid damage from static electricity. For details on handling these
2. Turn off the server and peripheral devices, and disconnect all external cables and
power cords; then, remove the cover (see “Removing the side cover” on page 59
for details).
bracket assembly in a safe place.
4. If the server is a hot-swap model, press down on the latches on either side of
Note: Remember to reinstall this VRM after you reinstall the support bracket
assembly, unless you are not replacing the microprocessor.
5. If you are removing a microprocessor that has a speed lower than 933 MHz:
a. Push down and back on the lever to remove the retainer (clip) from the heat
sink.
b. Firmly grasp the heat sink and lift it off the microprocessor. Store the heat
sink in a safe, clean place with the bottom side up. The thermal material on
the heat sink must stay clean if you intend to reuse the heat sink in the future.
c. Continue with step 7 on page 83.
6. If you are removing a microprocessor that has a speed of 933 MHz or higher:
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a. Insert a small, flat-blade screwdriver into the tab on the fan-sink retainer
(clip).
b. Press down and in with the screwdriver handle to remove the fan-sink
retainer from the fan sink.
c. Firmly grasp the fan sink and lift it off the microprocessor. Store the fan sink
in a safe, clean place with the bottom side up. The thermal material on the fan
sink must stay clean if you intend to reuse the fan sink in the future.
d. Disconnect the fan-sink power cable from the appropriate connector on the
system board:
•
If you are removing the microprocessor from connector U11, disconnect
the fan-sink power cable from connector J2.
•
If you are removing the microprocessor from connector U12, disconnect
the fan-sink power cable from connector J3.
7. Lift up the release lever and remove the microprocessor from the connector. Store
the microprocessor in a static-protective bag for possible future use.
9. If you are not replacing the microprocessor:
a. Reinstall the terminator card in the empty microprocessor connector.
b. Press the release lever down to lock the terminator card into place.
c. Remove the VRM from the appropriate VRM connector:
•
If you removed the microprocessor from connector U11, press down on
the latches on either side of connector J12, and remove the VRM from
connector J12.
•
If you removed the microprocessor from connector U12, press down on
the latches on either side of connector J42, and remove the VRM from
connector J42.
10. If you have other options to install or remove, do so now; otherwise, replace the
Installing the bezel
The following illustration shows how to install the bezel.
Note: The illustrations in this document might differ slightly from your hardware.
Do the following to install the bezel:
1. Insert the two tabs on the bottom of the bezel into the matching slots in the server
chassis.
2. Push the top of the bezel toward the server until the two tabs at the top of the
bezel snap into place.
Installing the cover
The following information describes the cover installation procedure.
Note: The illustrations in this document might differ slightly from your hardware.
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Note: If you removed the support bracket assembly after you removed the cover,
reinstall it before you install the cover.
To install the server left-side cover:
1. Clear any cables that might impede the replacement of the cover.
2. Align the bottom tabs of the side cover with the matching slots in the server
chassis; then, insert the tabs into the slots.
3. Close the cover-release latch to pull the cover forward and lock the cover in place.
4. Make sure that the stabilizing feet are rotated outward so that they properly
support the server.
5. Reconnect the external cables and cords to the server; then, plug the power cords
into electrical outlets.
Connecting external options
You can attach a SCSI storage expansion enclosure to the server if you install an
optional SCSI adapter in one of the five PCI adapter slots on the system board.
Installation procedure
To attach an external device, do the following:
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options.
2. Be sure the server and all attached devices are turned off.
3. Follow the instructions that come with the option to prepare it for installation and
to connect it to the server.
and cabling information.
I/O connector locations
The following illustration shows the input/ output connectors (ports) and the
expansion slots on the system board. For pin assignments and other details about
Keyboard/mouse
USB
Serial A
Parallel
Serial B
Ethernet
Video
Input/Output ports
This section provides information about the input/ output (I/ O) ports on the server.
These ports include the following:
•
•
•
•
•
•
•
•
One parallel port
One video port
One keyboard port
One auxiliary pointing-device (mouse) port
Two serial ports
Two Universal Serial Bus (USB) ports
One Ethernet port
One communication connector dedicated to the system management adapter
Notes:
1. You can set an administrator password through the Configuration/ Setup Utility
program only if the optional system management adapter is installed in the
server.
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2. The Devices and I/O Ports choice appears only on the full Configuration/ Setup
Utility menu. If you have set both levels of passwords (user and administrator),
you must type the administrator password to access the full Configuration/ Setup
Utility menu.
Parallel port
The server has one parallel port. This port supports three standard Institute of
Electrical and Electronics Engineers (IEEE) 1284 modes of operation: Standard Parallel
Port (SPP), Enhanced Parallel Port (EPP), and Extended Capability Port (ECP).
Viewing or changing the port assignments
You can use the Configuration/ Setup Utility program to configure the parallel port as
bidirectional; that is, so that data can be both read from and written to a device. In
bidirectional mode, the server supports the ECP and EPP modes.
To view or change the parallel-port assignment, do the following:
1. Restart the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setupappears, press F1.
3. From the main menu, select Devices and I/O Ports; then, press Enter.
4. Select the parallel port; then, use the arrow keys to advance through the available
settings.
Note: When you configure the parallel port as bidirectional, use an IEEE 1284-
compliant cable. The maximum length of the cable must not exceed 3
meters (9.8 feet).
5. Select Save Settings; then, select Exit Setup to exit from the Configuration/ Setup
Utility main menu.
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Parallel port connector
The following table shows the pin-number assignments for the 25-pin, female D-shell
parallel-port connector on the system board.
1
13
25
14
Pin
1
I/O
SPP/ECP Signal
-STROBE
Data 0
EPP Signal
-WRITE
Data 0
O
2
I/ O
3
I/ O
Data 1
Data 1
4
I/ O
Data 2
Data 2
5
I/ O
Data 3
Data 3
6
I/ O
Data 4
Data 4
7
I/ O
Data 5
Data 5
8
I/ O
Data 6
Data 6
9
I/ O
Data 7
Data 7
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
I
-ACK
-ACK
I
BUSY
-WAIT
I
PE (paper end)
SLCT (select)
-AUTO FD (feed)
-ERROR
-INIT
PE (paper end)
SLCT (select)
-AUTO FD
-ERROR
-INIT
I
O
I
O
O
-
-SLCT IN
Ground
-SLCT IN
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
-
Ground
-
Ground
-
Ground
-
Ground
-
Ground
-
Ground
-
Ground
Table 9. Parallel-port connector pin-number assignments.
Serial ports
The server has two standard serial (communication) ports: serial port A and serial
port B.
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Some application programs require specific ports, and some modems function
properly only at certain serial port addresses. You might need to use the
Configuration/ Setup Utility program to change serial port address assignments to
prevent or resolve address conflicts.
Viewing or changing the serial-port assignments
To view or change the serial-port assignments, do the following:
1. Restart the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setupappears, press F1.
3. From the main menu, select Devices and I/O Ports; then, press Enter.
4. Select the serial port; then, use the arrow keys to advance through the available
settings.
5. Select Save Settings; then, select Exit Setup to exit from the Configuration/ Setup
Utility main menu.
Serial-port connectors
The following table shows the pin-number assignments for the 9-pin, male D-shell
serial-port connectors on the system board. These pin-number assignments conform
to the industry standard.
5
1
6
9
Pin
Signal
Data carrier detect
Pin
Signal
Data set ready
1
2
3
4
5
6
7
8
9
Receive data
Request to send
Clear to send
Ring indicator
Transmit data
Data terminal ready
Signal ground
Table 10. Serial-port connectors pin-number assignments.
Universal Serial Bus ports
The server has two Universal Serial Bus (USB) ports, which configure automatically.
USB is a serial interface standard for telephony and multimedia devices. It uses Plug
and Play technology to determine the type of device that is attached to the connector.
Notes:
1. If you attach a standard (non-USB) keyboard to the keyboard connector, the USB
ports and devices will be disabled during the power-on self-test (POST).
2. If you install a USB keyboard that has a mouse port, the USB keyboard emulates a
mouse, and you will not be able to disable the mouse settings in the
Configuration/ Setup Utility program.
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USB cables and hubs
You need a 4-pin cable to connect devices to USB 1 or USB 2. If you plan to attach
more than two USB devices, you must use a hub to connect the devices. The hub
provides multiple connectors for attaching additional external USB devices.
USB technology provides up to 12 megabits-per-second (Mbps) speed with a
maximum of 127 external devices and a maximum signal distance of five meters (16
ft) per segment.
USB-port connectors
Each USB port has an external connector on the system board for attaching USB-
compatible devices.
The following table shows the pin-number assignments for the USB-port connectors
on the system board.
Pin
Signal
1
2
3
4
+5 V dc
-Data
+Data
Ground
Table 11. USB-port connector pin-number assignments.
Keyboard port
There is one keyboard port on the system board.
Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test (POST).
The following table shows the pin-number assignments for the keyboard connector
on the system board.
6
4
5
3
1
2
Pin
I/O
Signal
1
2
3
4
5
6
I/ O
Data
N/ A
N/ A
N/ A
I/ O
Reserved
Ground
+5 V dc
Clock
N/ A
Reserved
Table 12. Keyboard connector pin-number assignments .
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Auxiliary-device (pointing device) port
The system board has one auxiliary-device port that supports a mouse or other
pointing device.
The following table shows the pin-number assignments for the auxiliary-device
connector on the system board.
6
4
5
3
1
2
Pin
Signal
1
2
3
4
5
6
Data
Reserved
Ground
+5 V dc
Clock
Reserved
Table 13. Auxiliary-device connector pin-number assignments .
Video port
The server comes with an integrated super video graphics array (SVGA) video
controller. This controller is not removable, but you can disable it by installing a PCI
video adapter.
Note: If you install a PCI video adapter, the server BIOS will automatically disable
the integrated video controller.
The following table shows the pin-number assignments for the 15-pin analog video
connector on the system board.
5
1
15
11
Pin
Signal
Analog red
Pin
Signal
Pin
11
Signal
Not connected
1
6
Red return
2
Analog green or
monochrome
7
Green return
12
DDC SDA
3
Analog blue
8
Blue return
13
Horizontal synchronization
(Hsync)
Table 14. Video-port connector pin-number assignments.
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Pin
Signal
Pin
Signal
Pin
Signal
4
Not connected
9
PIN
14
Vertical synchronization
(Vsync)
5
Digital return
10
Digital return
15
DDC SCL
Table 14. Video-port connector pin-number assignments.
SCSI port
The server has an integrated small computer system interface (SCSI) controller with
an internal connector (J41) on the system board. This controller supports an Ultra160
SCSI internal channel. This channel supports up to 15 SCSI devices. In addition, this
controller uses:
•
•
Double-transition clocking to achieve high transfer rates
Domain name validation to negotiate compatible data transfer speeds with each
device
•
•
Cyclic-redundancy checking (CRC), instead of the usual parity checking, to
significantly improve data reliability
An active terminator on the system board for SCSI bus termination
If you install a SCSI adapter in the server, you can use its SCSI connector to connect
different types of small computer system interface (SCSI) devices.
Note: If you install a PCI redundant array of independent disks (RAID) adapter, you
can move the SCSI cable from the system-board SCSI connector to an internal
channel connector on the RAID adapter if you want to control the internal
drives from the adapter.
SCSI cabling requirements
A SCSI cable comes with the server so that you can connect internal SCSI devices to
the SCSI controller on the system board. A 2-drop SCSI cable comes with the models
that have the hot-swap drive cage option. A 5-drop SCSI cable comes with the models
that have the standard non-hot-swap drive cage. If you plan to use the SCSI cable to
connect internal SCSI devices to another SCSI or ServeRAID controller (for example,
an optional PCI adapter), you must purchase and install an optional SCSI cable to
connect other SCSI devices (for example, a tape drive) to the SCSI connector on the
system board. If you plan to attach external SCSI devices, you must install an optional
SCSI adapter and order additional SCSI cables.
For information about the maximum length of SCSI cable between the terminated
ends of the cable, refer to the ANSI SCSI standards. Adhering to these standards will
help ensure that the server operates properly.
Setting SCSI IDs
Each SCSI device that is connected to a SCSI controller or adapter must have a unique
SCSI ID. This ID enables the SCSI controller or adapter to identify the device and
ensure that different devices on the same SCSI channel do not attempt to transfer data
simultaneously. SCSI devices that are connected to different SCSI channels can have
duplicate SCSI IDs.
To install external SCSI devices, you must first install an optional SCSI PCI adapter.
Refer to the information that is provided with the device for instructions to set its SCSI
ID.
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SCSI connector pin-number assignments
The following table shows the pin-number assignments for the 68-pin SCSI
connectors.
1
34
68
35
Pin
Signal
Pin
35
Signal
1
+Data 12
+Data 13
+Data 14
+Data 15
+Data P1
+Data 0
-Data 12
-Data 13
-Data 14
-Data 15
-Data P1
-Data 0
2
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
3
4
5
6
7
+Data1
-Data 1
8
+Data 2
-Data 2
9
+Data 3
-Data 3
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
+Data 4
-Data 4
+Data 5
-Data 5
+Data 6
-Data 6
+Data 7
-Data 7
+Data P
-Data P
Ground
Ground
DIFFSENS
Term power
Term power
Reserved
Ground
Ground
Term power
Term power
Reserved
Ground
+Attention
Ground
-Attention
Ground
+Busy
-Busy
+Acknowledge
+Reset
-Acknowledge
-Reset
+Message
+Select
-Message
-Select
+Control/ Data
+Request
-Control/ Data
-Request
-Input/ Output
-Data 8
+Input/ Output
+Data 8
+Data 9
-Data9
+Data 10
+Data 11
-Data 10
-Data 11
Table 15. 68-pin SCSI connector pin-number assignments.
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Ethernet port
The server comes with an integrated Ethernet controller. This controller provides an
interface for connecting to 10-Mbps or 100-Mbps networks and provides full-duplex
(FDX) capability, which enables simultaneous transmission and reception of data on
the Ethernet local area network (LAN).
To access the Ethernet port, connect a Category 3, 4, or 5 unshielded twisted-pair
(UTP) cable to the RJ-45 connector on the rear of the server.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5 or higher.
Configuring the Ethernet controller
When you connect the server to the network, the Ethernet controller automatically
detects the data-transfer rate (10 Mbps or 100 Mbps) on the network and then sets the
controller to operate at the appropriate rate. In addition, if the Ethernet port that the
server is connected to supports auto-negotiation, the Ethernet controller will set the
appropriate duplex state. That is, the Ethernet controller will adjust to the network
data rate, whether the data rate is standard Ethernet (10BASE-T), Fast Ethernet
(100BASE-TX), half duplex (HDX), or full duplex (FDX). The controller supports half-
duplex (HDX) and full-duplex (FDX) modes at both speeds.
The Ethernet controller is a PCI Plug and Play device. You do not need to set any
jumpers or configure the controller for the operating system before you use the
Ethernet controller. However, you must install a device driver to enable the operating
system to address the Ethernet controller. The device drivers are provided on the
ServerGuide CDs.
Failover for redundant Ethernet
The IBM 10/ 100 Ethernet Adapter or the IBM 10/ 100 Etherjet™ PCI family of
adapters are optional redundant network interface cards (NIC adapters) that you can
install in the server. If you install this NIC adapter and connect it to the same logical
segment as the primary Ethernet controller, you can configure the server to support a
failover function. You can configure either the integrated Ethernet controller or the
NIC adapter as the primary Ethernet controller. In failover mode, if the primary
Ethernet controller detects a link failure, all Ethernet traffic that is associated with it is
switched to the redundant (secondary) controller. This switching occurs without any
user intervention. When the primary link is restored to an operational state, the
Ethernet traffic switches back to the primary Ethernet controller.
High-performance Ethernet modes
The Ethernet controller supports optional modes, such as teaming, priority packets,
and virtual LANs, which provide higher performance and throughput for the server.
Teaming Mode: The Ethernet controller provides options, called teaming options.
These options increase throughput and fault tolerance when running with Windows
NT 4.0 or NetWare 4.1x or later.
•
Adapter fault tolerance (AFT) provides automatic redundancy for the adapter. If
the primary adapter fails, the secondary adapter takes over. Adapter fault
tolerance supports from two to four adapters per team.
•
Adaptive load balancing (ALB) enables you to balance the transmission data
flow among two to four adapters. ALB also includes the AFT option. You can use
ALB with any 100BASE-TX switch.
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•
Cisco Fast EtherChannel (FEC) creates a team of two to four adapters to increase
transmission and reception thoughput. FEC also includes the AFT option. You can
use FEC only with a switch that has FEC capability.
Teaming requires you to install at least one additional Ethernet adapter. For additional
information about the teaming modes, refer to the documentation that comes with
these additional adapters.
Priority Packet Mode: Priority Packet is a traffic-prioritization utility that you can
use to set up filters to process high-priority traffic before normal traffic. You can send
information from critical nodes or applications with an indicated priority. Because
you set this priority at the host or entry point of the network, the network devices can
base forwarding decisions on priority information that is defined in the packet.
Priority Packet information is available on the IBM Networking Web site at
http:/ / www.ibm.com/ networking/ support
Priority Packet prioritizes traffic based on priority filters. These are parameters that
you assign to outgoing (transmit) packets. Using the Priority Filter Wizard, you can
set up predefined or custom priority filters based on a node (MAC) address, Ethernet
type, or by various properties of the protocol and port. Priority Packet provides two
different methods for prioritizing traffic: IEEE 802.1p tagging and High Priority
Queue.
IEEE 802.1p is a new IEEE standard for tagging, or adding additional bytes of
information to packets with different priority levels. Packets are tagged with 4
additional bytes, which increase the packet size and indicate a priority level. When
you send these packets out on the network, the higher priority packets are transferred
first. Priority packet tagging (also known as Traffic Class Expediting) enables the
adapter to work with other elements of the network (such as switches and routers) to
deliver priority packets first. You can assign specific priority levels from 0 (low) to 7
(high).
You can assign values to packets based on their priority when you use the IEEE 802.1p
standard for packet tagging. This method requires a network infrastructure that
supports packet tagging. The routing devices that receive and transfer these packets
on your network must support 802.1p for tagging to be effective.
After you set up the priority filter in Priority Packet, you must start IBMSet and select
802.1p/802.1Q Tagging on the Advanced tab.
Note: IEEE 802.1p tagging increases the size of the packets that it tags. Some hubs
and switches will not recognize the larger packets and will drop them. Check
your hub or switch documentation to see if they support 802.1p. (You can
configure the switch to strip the tags from the packets and send it on to the
next destination as normal traffic.) If these devices do not support 802.1p or if
you are not sure, use High Priority Queue (HPQ) to prioritize network traffic.
The requirements for effectively using IEEE 802.1p tagging are:
•
The other devices receiving and routing 802.1p tagged packets must support
802.1p.
•
The adapters on these devices must support 802.1p. The Ethernet controller in the
xSeries 220 and all IBM 10/ 100 Ethernet Security Adapters support 802.1p.
•
•
The adapter cannot be assigned to an adapter team.
If you are setting up VLANs and packet tagging on the same adapter,
802.1p/ 802.1Q tagging must be enabled on the IBMSet Advanced tab.
If your network infrastructure devices do not support IEEE 802.1p or you are not sure,
you can still define filters and send packets as high priority. While High Priority
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Queue (HPQ) does not provide the precise priority levels of 802.1p tagging, it does
assign traffic as either high or low priority and sends high-priority packets first.
Therefore, if there are multiple applications on a system that is sending packets, the
packets from the application with a filter are sent out first. HPQ does not change
network routing, nor does it add any information to the packets.
To assign HPQ, you can specify it using Priority Packet when you create or assign a
filter.
To effectively use HPQ tagging, the adapter cannot be assigned to an adapter team.
Virtual LAN Mode: A virtual LAN (VLAN) is a logical grouping of network devices
that are put together as a LAN, regardless of their physical grouping or collision
domains. Using VLANs increases network performance and improves network
security.
VLANs offer you the ability to group users and devices together into logical
workgroups. This can simplify network administration when you are connecting
clients to servers that are geographically dispersed across a building, campus, or
enterprise network.
Normally, VLANs are configured at the switch, and any computer can be a member of
one VLAN per installed network adapter. The Ethernet controller supersedes this by
communicating directly with the switch, enabling multiple VLANs on a single
network adapter (up to 64 VLANs).
To set up VLAN membership, the Ethernet controller must be attached to a switch
that has VLAN capability. You also need to use Windows NT 4.0 or later, or Novell
NetWare 4.1x or later.
Notes:
1. Windows NT versions prior to 4.0 do not support VLANs.
2. VLANs require NT 4.0 with Service Pack 3.0 and the NDIS driver hotfix from
Microsoft.
3. In Windows NT, VLANs cannot be implemented on controllers that have been
configured for teaming options. NetWare can support teaming options and
VLANs on the same adapters.
To join a VLAN from Windows NT 4.0:
1. Create a VLAN on the switch. Use the parameters that you assign there to join the
VLAN from the server. Refer to your switch documentation for more information.
2. In the Control Panel window, double-click the Network icon.
3. On the Adapters tab, select the adapter that you want to be on the VLAN, and
click Properties.
4. In IBMSet, click Join VLAN. Note that VLANs cannot be assigned to adapters
that are already defined to have an adapter teaming option.
5. Type the VLAN ID and VLAN name. The VLAN ID must match the VLAN ID of
the switch. The ID range is from 1 to 1000. The VLAN name is for information
only and does not need to match the name on the switch.
6. Click Join VLAN.Repeat steps 3. through 5. for each VLAN that you want the
server to join. The VLANs that you add are listed on the Adapters tab.
7. Click Close and restart the computer.
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Ethernet port connector
The following table shows the pin-number assignments for the RJ-45 connector. These
assignments apply to both 10BASE-T and 100BASE-TX devices.
Pin
Signal
+Transmit data
Pin
Signal
1
2
3
4
5
6
7
8
Not connected
-Receive data
Not connected
Not connected
-Transmit data
+Receive data
Not connected
Table 16. Ethernet RJ-45 connector pin-number assignments.
If you plan to use the Wake on LAN function in the server, you must install a Wake on
LAN-enabled Ethernet NIC adapter in PCI slot 1, and use the Ethernet cable that
comes with the Ethernet adapter to connect the Ethernet adapter to the system board.
For additional information on the Wake on LAN function, adapters and cables, refer
to the documentation that comes with the Ethernet adapters.
The following table shows the pin-number assignments for the Ethernet Wake on
LAN PCI adapter power connector.
Pin
Signal
1
2
3
+5 AUX
Ground
Not connected
Table 17. Wake on LAN PCI adapter power connector pin-number
assignments.
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FRU information (service only)
Button kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Hot-swap hard disk drive cage . . . . . . . . . . . . . . . . 98
Hot-swap backplane . . . . . . . . . . . . . . . . . . . . . . . . . 98
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Rear fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
CD-ROM drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Floppy disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Bezel release latch . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Top/ side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Handle assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Adapter retainer . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Field Replacement Units (FRUs) should be replaced by qualified service personnel
only.
Button kit
Before you begin:
•
•
Review the information in “Before you begin” on page 58.
To remove the button kit, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
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6. Disconnect the cable of the button kit from the system board.
7. Place a screwdriver against the bottom release latch of the button kit and gently
press upward and slide the latch through the aperture.
8. Gently pinch together the upper release latches and slide the latches through the
aperture and remove the button kit.
Hot-swap hard disk drive cage
Before you begin:
•
•
Review the information in “Before you begin” on page 58.
Note: The illustration above may differ slightly from your server.
To remove the hot-swap hard disk drive, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
6. Remove any hard disk drives or drive fillers from the drives.
7. Disconnect the hard disk drive cables that connect to the system board.
8. Remove the screws from the front of the hard disk drive cage.
9. Move the cage slightly in and up until it is free of the chassis and lift it out of the
server.
Note: Take care not to dislodge the memory when you remove the cage.
Hot-swap backplane
Before you begin:
•
•
Review the information in “Before you begin” on page 58.
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Note: The illustration above may differ slightly from your server.
To remove the hot-swap backplane, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
6. Remove any hard disk drives or drive fillers from the drives.
7. Disconnect the hard disk drive cables that connect to the system board.
8. Swing the cage out.
9. Slide the backplane out of the cage.
Power supply
Before you begin:
•
•
Review the information in “Before you begin” on page 58.
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To remove the power supply, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
4. Disconnect internal cables from the planar and drives.
5. Remove the screws from the rear of the server.
6. Gently move the power supply away from the chassis and lift it out of the server.
Rear fan
Before you begin:
•
•
Review the information in “Before you begin” on page 58.
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Rear
Fan
Rubber
extensions
To remove the rear fan, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
5. Remove the fan cable from the system board.
6. Use side cutters to sever the four rubber extensions on the outside of the server.
7. Gently pry the fan away from the server and lift it up and out.
8. To install the new fan assembly, place the fan in position at the rear of the server.
9. Guide the rubber extensions through the apertures.
10. Use needle-nosed pliers to pull the extensions through the apertures.
11. Reconnect cables.
System board
Before you begin:
•
•
Review the information in “Before you begin” on page 58.
Note: It is recommended that the server be placed on its left side before performing
this service procedure. Rotate the feet in toward the server so they do not
detach due to the weight of the server.
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To remove the system board, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
6. Disconnect the cables.
11. Remove screws and lift the system board out of the server.
CD-ROM drive
Before you begin:
•
•
Review the information in “Before you begin” on page 58.
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To remove the CD-ROM drive, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
4. Disconnect the cables.
5. Remove the screws from the CD-ROM drive cage.
6. Gently slide the floppy disk drive toward the rear of the server and lift it out.
Floppy disk drive
Before you begin:
•
•
Review the information in “Before you begin” on page 58.
To remove the floppy disk drive, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
4. Disconnect the cables.
5. Remove the screws from the floppy disk drive cage.
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6. Gently slide the floppy disk drive toward the rear of the server and lift it out.
Bezel release latch
Before you begin:
•
•
Review the information in “Before you begin” on page 58.
To remove the bezel release latch, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
7. Press down on the tab.
8. From the underside, grasp the bezel release latch in the center and gently pull it
back and away from the server.
Top/side cover
Before you begin:
•
•
Review the information in “Before you begin” on page 58.
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To remove the top/ side cover, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
6. Remove the four screws from the back of the server and put them in a safe place.
7. Using a screwdriver, gently pry the cover away from the server in the rear and
slide the unit away from the server.
Handle assembly
Before you begin:
•
•
Review the information in “Before you begin” on page 58.
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To remove the handle cap, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
3. Use a flathead screwdriver to gently press in and down on the tabs located on the
interior side wall of the handle.
4. Lift up on the handle cap to separate it from the handle support.
To remove the handle support, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
3. Firmly grasp the handle support and slide it away from the front bezel.
4. Lift up on the handle support to remove it from the slots in the top of the chassis.
Adapter retainer
Before you begin:
•
•
Review the information in “Before you begin” on page 58.
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To remove the adapter retainer, do the following:
1. Power-off the server, if it is on.
2. Unplug the server.
5. Rotate the adapter retainer to the open position.
6. Grasp the adapter retainer and gently slide the top and bottom tabs out of the
notches.
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Symptom-to-FRU index
Beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
No beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . 114
Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . . 115
Error symptoms. . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
POST error codes . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Processor board LEDs . . . . . . . . . . . . . . . . . . . . . . 124
ServeRAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Undetermined problems . . . . . . . . . . . . . . . . . . . . 124
This index supports xSeries 220 servers.
Notes:
1. Check the configuration before you replace a FRU. Configuration problems can
cause false errors and symptoms.
2. The default configuration can be loaded by starting the system and then pressing
the reset button four times, waiting 15 seconds between each press. Once the
configuration has reset to the default, it must be saved in Setup to be stored in
CMOS.
3. For IBM devices not supported by index, refer to the manual for that device.
The Symptom-to-FRU lists symptoms, errors, and the possible causes. The most
likely cause is listed first. Use this Symptom-to-FRU index to help you decide which
FRUs to have available when servicing the computer. The POST BIOS displays POST
error codes and messages on the screen.
Beep symptoms
Beep symptoms are short tones or a series of short tones separated by pauses
(intervals without sound). See the following examples.
Note: One beep after successfully completing POST indicates the system is
functioning properly.
Beeps
Description
1-2-3
•
•
•
•
•
One beep
A pause (or break)
Two beeps
A pause (or break)
Three Beeps
4
Four continuous beeps
Beep/Symptom
FRU/Action
1-1-3
(CMOS
1. Battery
write/ read test failed)
2. System Board
1. System Board
1-1-4
(BIOS EEPROM
checksum failed)
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Beep/Symptom
1-2-1
(Programmable
Interval Timer failed)
FRU/Action
1. System Board
1. System Board
1. System Board
1-2-2
(DMA initialization
failed)
1-2-3
(DMA page register
write/ read failed)
1-2-4
1. DIMM
(RAM refresh
verification failed)
2. System Board
1-3-1
1. DIMM
(1st 64K RAM test
failed)
2. System Board
1-3-2
1. DIMM
(1st 64K RAM parity
test failed)
2. Processor
3. System Board
1. System Board
1-4-3
(Interrupt vector
loading test failed)
2-1-1
(Secondary DMA
register failed)
1. System Board
1. System Board
1. System Board
1. System Board
1. System Board
2-1-2
(Primary DMA register
failed)
2-1-3
(Primary interrupt
mask register failed)
2-1-4
(Secondary interrupt
mask register failed)
2-2-1
(Interrupt vector
loading failed)
2-2-2
1. System Board
(Keyboard controller
failed)
2. Keyboard
2-2-3
1. Battery
(CMOS power failure
and checksum checks
failed)
2. System board
2-2-4
1. Battery
(CMOS configuration
info validation failed)
2. System board
2-3-1
1. Jumper on J28
(Screen initialization
failed)
2. System Board
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Beep/Symptom
2-3-2
FRU/Action
1. System board
1. System board
1. System board
(Screen memory failed)
2-3-3
(Screen retrace failed)
2-3-4
(Search for video ROM
failed)
2-4-1
1. System board
1. System Board
1. System Board
(Video failed, screen
believed operable)
3-1-1
(Timer tick interrupt
failed)
3-1-2
(Interval timer channel
2 failed)
3-1-3
1. DIMM
(RAM test failed above
address OFFFFH)
2. Memory card
3. System board
1. Battery
3-1-4
(Time-of-Day clock
failed)
2. System Board
3-2-1
(Serial port failed)
1. System board
1. System board
3-2-2
(Parallel port failed)
3-2-3
(Math coprocessor
failed)
1. Optional processor (if installed)
2. Processor
3. System board
1. DIMM
3-2-4
(Failure comparing
CMOS memory size
against actual)
2. Battery
3. System board
3-3-1
1. DIMM
(Memory size
mismatch occurred, see
"Memory Settings" on
2. System board
3. Battery
3-3-2
1. Disconnect the server power cord from outlet, wait 30 seconds and retry.
(Critical SMBUS error
occurred) (I2C bus
error)
2. Unplug power, check for broken pins, and retry after reseating I2C cables between:
a. system management adapter (PCI slot 2/ J31) and planar (J32);
b. DASD I2C on planar (J43) and DASD backplane
3. System Board
4. DIMMs
5. Power Supply
6. I2C Cable
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Beep/Symptom
3-3-3
FRU/Action
(No operational
memory in system)
2. DIMMs
3. System Board
4-4-4
1. Verify correct cable installation.
(I2C cable attached,
system management
adapter not
2. Verify optional system management adapter is correctly installed in PCI slot 2.
3. System management adapter.
functioning)
Two Short Beeps
(Information only, the
configuration has
changed)
1. Run Diagnostics
2. Run Configuration/ Setup
Three Short Beeps
1. DIMM
2. System Board
One Continuous Beep 1. Processor
2. Optional Processor (if installed)
3. System Board
Repeating Short Beeps 1. Keyboard
2. System Board
One Long and One
Short Beep
1. Video adapter (if present)
2. System Board
One Long and Two
Short Beeps
1. Video adapter (if present)
2. System Board
Two Long and Two
Short Beeps
1. Video adapter
No beep symptoms
No Beep Symptom
FRU/Action
No beep and the system
operates correctly.
1. Check speaker cables
2. Speaker
3. System board
No Beeps occur after
successfully completing
POST
1. Check speaker connections
2. Speaker
3. System board
No ac power
1. Check the power cord.
2. Power supply.
No beep and no video
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Diagnostic error codes
Note: In the following error codes, if XXX is 000, 195, or 197do not replace a FRU.
The description for these error codes are:
000
195
197
The test passed.
The Esc key was pressed to abort the test.
This is a warning error and may not indicate a hardware failure.
For all error codes, replace/ follow the FRU/ Action indicated.
Error Code/Symptom
001-XXX-000 (Failed 1. System Board
FRU/Action
core tests)
001-XXX-001
(Failed core 1. System Board
tests)
001-250-000
(Failed 1. System Board
System Board ECC)
001-250-001
(Failed 1. System Board
System Board ECC)
005-XXX-000
Video test)
(Failed 1. Video Adapter (if installed)
2. System Board
011-XXX-000
(Failed 1. System Board
COM1 Serial Port test)
011-XXX-001
1. System Board
(Failed COM2 Serial Port test)
014-XXX-000
(Failed Parallel Port test)
1. System Board
1. System Board
015-XXX-001
(USB interface not found,
board damaged)
015-XXX-015
(Failed USB External
Loopback test)
1. Make sure parallel port is not disabled
2. Re-run USB External Loopback test
3. System Board
015-XXX-198
(USB device connected
during USB test)
1. Remove USB devices from USB1 and USB2
2. Re-run test
3. System Board
020-XXX-000
(Failed 1. System Board
PCI Interface test)
030-XXX-000
(Failed
1. System Board
Internal SCSI interface test)
030-XXX-00N (Failed
1. Adapter in Slot N
SCSI test on PCI slot N.
Check system error log before
replacing a FRU.)
035-XXX-099
1. No adapters were found.
2. If adapter is installed re-check connection.
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Error Code/Symptom
FRU/Action
035-XXX-S99
(Failed
RAID test on PCI slot S. S =
number of failing PCI slot.
Check System Error Log
before replacing a FRU.)
1. Adapter
2. SCSI Backplane
3. Cable
035-XXX-SNN
System Error Log before
replacing a FRU. S =
(Check
1. Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S.
number of failing PCI slot;
NN = SCSI ID of failing fixed
disk.)
035-253-S99
adapter initialization failure)
(RAID
1. ServeRAID Adapter in slot S is not configured properly. Obtain the basic and
extended configuration status and refer to the ServeRAID Hardware Maintenance
Manual for more information.
2. Cable
3. Adapter
1. Power Supply
075-XXX-000
(Failed
Power Supply test)
089-XXX-001
(Failed
1. Microprocessor
Microprocessor test)
089-XXX-002
1. Optional Microprocessor 2
(Failed Optional
Microprocessor test)
180-XXX-003
(Failed
1. System Board
System Board LED test)
201-XXX-0NN
(Failed 1. DIMM Location J1-J4
Memory test, see "Memory
DIMM location.
2. Memory card
201-XXX-999 (Multiple
1. See error text for failing DIMMs
DIMM failure, see error text.)
202-XXX-001
(Failed 1. Microprocessor CPU 1
System Cache test)
202-XXX-002
(Failed
1. Microprocessor CPU 2
System Cache test)
206-XXX-000
(Failed
1. Cable
Diskette Drive test)
2. Diskette Drive
3. System Board
1. CD-ROM Drive Cables
2. CD-ROM Drive
3. System Board
215-XXX-000
IDE CD-ROM test)
(Failed
217-XXX-000
(Failed 1. Fixed Disk 1
BIOS Fixed Disk test)
Note: If RAID is
configured, the fixed
disk number refers to
the RAID logical
array.
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Error Code/Symptom
217-XXX-001 (Failed BIOS 1. Fixed Disk 2
FRU/Action
Fixed Disk test)
Note: If RAID is
configured, the fixed
disk number refers to
the RAID logical
array.
217-XXX-002
Fixed Disk test)
(Failed BIOS 1. Fixed Disk 3
Note: If RAID is
configured, the fixed
disk number refers to
the RAID logical
array.
264-XXX-0NN
= SCSI ID of failing Tape
Drive)
(NN 1. Tape Cartridge, if user executed the Read/Write Tape Drive test (XXX = 256)
2. SCSI or power cable connected to the tape drive with SCSI ID NN
3. Tape drive with SCSI ID NN – refer to Help and Service Information appendix of
tape drive’s User Guide.
4. I/ O Legacy Board or SCSI Controller – run SCSI Controller diagnostic to
determine of SCSI bus is functioning properly.
264-XXX-999
(Errors on 1. See error messages/text in the PC Doctor error log for detailed information on
multiple tape drives, see error
text for more info)
each individual tape drive error.
301-XXX-000
(Failed
1. Keyboard
Keyboard test)
405-XXX-000
(Failed 1. Verify that Ethernet is not disabled in BIOS.
Ethernet test on controller on
the System Board)
2. System Board
405-XXX-00N
(Failed
1. Adapter in PCI slot N.
Ethernet test on adapter in
PCI slot N)
2. System Board
415-XXX-000
(Failed 1. Cable
Modem test)
2. Modem
3. System Board
Error symptoms
General
FRU/Action
CD is not working properly. 1. Clean the CD.
2. Run CD-ROM diagnostics.
3. CD-ROM Drive
CD-ROM drive tray is not
working.
(The server must be
powered-on.)
1. Insert the end of a paper clip into the manual tray-release opening.
2. Run CD-ROM diagnostics.
3. CD-ROM Drive
Symptom-to-FRU index 117
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General
FRU/Action
1. Run Configuration/Setup, enable primary IDE channel.
2. Check cables and jumpers.
CD-ROM drive is not
recognized.
3. Check for correct device driver.
4. Run CD-ROM diagnostics.
5. CD-ROM drive
6. System Board
Power switch does not work. 1. Verify that switch number 5 of switch block is Off.
2. Power Switch Assembly
3. System Board
CD-ROM drive cable is not
plugged in.
1. Make sure CD-ROM drive cable is plugged in.
Diskette drive in-use light
stays on, or the system
bypasses the diskette drive,
or the diskette drive does
not work.
1. If there is a diskette in the drive, verify that:
a. The diskette drive is enabled in the Configuration/ Setup utility program.
b. The diskette is good and not damaged. (Try another diskette if you have one.)
c. The diskette is inserted correctly in the drive.
d. The diskette contains the necessary files to start the server.
e. The software program is OK.
f. Cable is installed correctly (proper orientation)
2. Run Diskette Drive Diagnostics.
3. Cable
4. Diskette Drive
5. System Board
Monitor problems (general). 1. Monitor
Some IBM monitors have
2. Run Video Diagnostics. If diagnostics pass, the problem may be a video driver.
their own self-tests. If you
suspect a problem with the
monitor, refer to the
3. Display Adapter / System Board
information that comes with
the monitor for adjusting and
testing instructions.
System Error and DIMM X
LED on
1. Replace DIMM X
1. Replace CPU X
System Error and CPU X
LED on
Setup
Action
Be sure the server is supported; all xSeries servers with a startable (bootable) CD-
Setup and Installation CD
•
•
•
won't start.
ROM drive are supported.
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is
first in the boot sequence.
If more than one CD-ROM drive is installed, be sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
ServeRAID program cannot
view all installed drives - or -
cannot install NOS.
•
•
Be sure there are no duplicate SCSI IDs or IRQ assignments.
Be sure that the hard disk drive is connected properly.
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Setup
Action
The Operating System
Installation program
continuously loops.
Free up more space on the hard disk.
ServerGuide won't start your Be sure the NOS CD you have is supported by ServerGuide. See the Setup and
NOS CD.
Installation CD label for a list of NOS versions supported.
Can't install NOS - option is
grayed out.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system
partition is not present. Run the setup and configuration program.
Setup
Action
Setup and Installation CD
won't start.
•
•
•
Be sure the server is supported; all xSeries servers with a startable (bootable) CD-
ROM drive are supported.
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is
first in the boot sequence.
If more than one CD-ROM drive is installed, be sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
ServeRAID program cannot
view all installed drives - or -
cannot install NOS.
•
•
Be sure there are no duplicate SCSI IDs or IRQ assignments.
Be sure that the hard disk drive is connected properly.
The Operating System
Installation program
continuously loops.
Free up more space on the hard disk.
ServerGuide won't start your Be sure the NOS CD you have is supported by ServerGuide. See the Setup and
NOS CD.
Installation CD label for a list of NOS versions supported.
Can't install NOS - option is
grayed out.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system
partition is not present. Run the setup and configuration program.
TechConnect CD
Action
Can't start TechConnect CD.
Be sure you're starting the CD on a system with Microsoft Windows installed.
Can't view publications from Be sure you have the Adobe reader installed (available from the TechConnect CD).
TechConnect CD, or text is
unreadable.
Diskette Factory CD
Action
Get "time out" or "Unknown
host" errors
Be sure you have access to the Internet through FTP directly.
POST error codes
In the following error codes, X can be any number or letter.
Symptom-to-FRU index 119
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Error Code/Symptom
(Three 1. Run Configuration/Setup
FRU/Action
062
consecutive boot failures
using the default
2. Battery
3. System Board
4. Microprocessor
1. System Board
configuration.)
101, 102, 106
(System and microprocessor
error)
111
1. Failing adapter
2. DIMM
(Channel check error)
3. System board
1. Failing adapter
2. Run diagnostics
114
(Adapter read-only memory
error)
129
1. Microprocessor
(Internal cache error)
2. Optional microprocessor (if installed)
1. Run Diagnostics
2. Battery
151
(Real time clock error)
3. System Board
161
1. Run Configuration/Setup
2. Battery
(Real time clock battery error)
3. System Board
162
1. Run Configuration/Setup
2. Battery
(Device Configuration Error)
Note: Be sure to load the
default settings and
any additional
3. Failing Device
4. System Board
desired settings; then,
save the configura-
tion.
163
1. Run Configuration/Setup
2. Battery
(Real-Time Clock error)
3. System Board
164
1. Run Configuration/Setup
2. DIMM
(Memory configuration
changed, see "Memory
3. System Board
175
1. System Board
(Hardware error)
176, 177, 178
hardware error)
(Security
1. Run Configuration/Setup
2. System Board
184
1. Run Configuration/Setup
2. System Board
(Power-on password
corrupted)
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Error Code/Symptom
FRU/Action
185
1. Run Configuration/Setup
(Drive startup sequence
information corrupted)
2. System Board
186
1. Run Configuration/Setup
(Security hardware control
logic failed)
2. System Board
187
1. Set serial number in Setup
2. System Board
(VPD serial number not set.)
188
1. Run Configuration/Setup
2. System Board
(Bad EEPROM CRC #2)
189
1. Run Configuration/Setup, enter the administrator password
(Three attempts were made to
access the server with invalid
passwords)
2. System Board.
201
1. Run memory diagnostics.
2. DIMM
(Memory test error, see
"Memory Settings" on page
have the latest level of BIOS
installed, update the BIOS to
the latest level and run the
diagnostic program again.
3. System Board
229
1. Microprocessor
(Cache error)
2. Optional microprocessor (if installed)
1. Run Configuration/Setup, if disabled by user
2. Disabled DIMM, if not disabled by user.
289
(DIMM has been disabled by
user or system, see "Memory
301
1.
Keyboard
(Keyboard or keyboard
controller error)
2. System Board
303
1. System Board
(Keyboard controller error)
2. Keyboard
602
1. Diskette
(Invalid diskette boot record)
2. Diskette Drive
3. Cable
4. System Board
604
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
(Diskette drive error)
3. Drive Cable
4. System Board
662
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
(Diskette drive configuration
error)
3. Drive Cable
4. System Board
Symptom-to-FRU index 121
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Error Code/Symptom
FRU/Action
1. Disconnect external cable on parallel port.
2. Run Configuration/ Setup
3. System Board
962
(Parallel port error)
11XX
1. Disconnect external cable on serial port.
2. Run Configuration/ Setup
3. System Board
(System board serial port 1 or
2 error)
1162
1. Disconnect external cable on serial port
2. Run Configuration/ Setup
3. System board
(Serial port configuration
conflict)
1200 (microprocessor
1. Microprocessor
machine check)
1800
1. Run Configuration/ Setup
2. Failing Adapter
(No more hardware interrupt
available for PCI adapter)
3. System Board
1962
1. Verify a bootable operating system is installed.
(Drive does not contain a
valid boot sector)
2. If RAID system, refer to the Hardware Maintenance Manual for the specific RAID
adapter.
3. Run Diagnostics
4. Hard Disk Drive
5. Cable
6. SCSI Backplane
7. System Board
2400
1. Video Adapter (if installed)
2. System Board
(Video controller test failure)
2462
(Video memory
1. Video Adapter (if installed)
2. System Board
configuration error)
5962
1. Run Configuration/Setup
2. CD-ROM Drive
3. CD-ROM Power Cable
4. IDE Cable
(IDE CD-ROM configuration
error)
5. System Board
6. Battery
8603
1. Pointing Device
2. System Board
(Pointing Device Error)
00012000 (Processor machine 1. Update BIOS
check)
2. Replace microprocessor
00019501 (Microprocessor 1 1. Microprocessor 1
is not functioning - check
VRM and processor LEDs)
2. System Board
00019502 (Microprocessor 2
is not functioning - check
VRM and processor LEDs)
1. Microprocessor 2
2. System Board
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Error Code/Symptom
FRU/Action
00019701
(Microprocessor 1. Microprocessor 1
1 failed BIST)
2. System Board
00019702 (Microprocessor 2 1. Microprocessor 2
failed BIST)
2. System Board
00180100
1. Run Configuration/Setup
(No room for PCI option
ROM)
2. Failing Adapter
3. System Board
00180200
(No more I/ O space available
for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
00180300
(No more memory (above
1MB for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
00180400
(No more memory (below
1MB for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
00180500
(PCI option ROM checksum
error)
1. Remove Failing PCI Card
2. System Board
00180600
(PCI device built-in self test
failure)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
00180700 (xxxxyyyy planar
PCI device not responding
(where xxxx is PCI vendor ID
and yyyy is PCI device ID)
1. System Board
2. PCI Card
00180800(Unsupported PCI
device installed)
1. System Board
2. PCI Card
00181000
(PCI error) 1. System Board
2. PCI Card
01295085
checking hardware test error)
(ECC
1. System Board
2. Microprocessor
01298001
update data for
microprocessor 1)
(No
(No
1. Ensure all microprocessors are the same stepping level and cache size.
2. Microprocessor 1
01298002
1. Ensure all microprocessors are the same stepping level and cache size.
update data for
microprocessor 2)
2. Microprocessor 2
01298101
update data for
microprocessor 1)
(Bad
(Bad
1. Ensure all microprocessors are the same stepping level and cache size.
2. Microprocessor 1
01298102
1. Ensure all microprocessors are the same stepping level and cache size.
update data for
microprocessor 2)
2. Microprocessor 2
Symptom-to-FRU index 123
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Error Code/Symptom
01298200
FRU/Action
1. Ensure all microprocessors are the same speed.
(Microprocessor speed
mismatch)
I9990301
(Fixed boot 1. Hard Disk Drive
sector error)
2. If RAID system, refer to the Hardware Maintenance Manual for the specific RAID
adapter.
3. SCSI Backplane
4. Cable
5. System Board
I9990305
(Fixed boot 1. Install operating system to hard disk drive.
sector error, no operating
system installed)
I9990650
(AC
1. Check cable
power has been restored)
2. Check for interruption of power supply
3. Power Cable
Other numbers
Follow instructions on screen.
Processor board LEDs
Table 18. .
LED
Fan
Cause
1. Replace the fan assembly indicated by lit LED.
1. Replace the DIMM indicated by the lit DIMM error.
1. Turn off the server, reseat the microprocessor, and restart the server.
2. Replace the microprocessor.
Memory
CPU
VRM
1. Turn off the server, reseat the VRM indicated by the lit VRM error
LED, and restart the server.
2. Replace the VRM
ServeRAID
For ServeRAID error codes and procedures, refer to the Hardware Maintenance
Manual for the particular RAID adapter in the system being serviced.
Undetermined problems
You are here because the diagnostic tests did not identify the failure, the Devices List
is incorrect, or the system is inoperative.
Note: A corrupt CMOS can cause undetermined problems.
If power problems are suspected:
1. Power-off the computer.
2. Be sure the system is cabled correctly.
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3. Remove or disconnect the following (one at a time) until you find the failure
(power-on the computer and reconfigure each time).
•
•
•
•
•
•
Any external devices
Surge suppressor device (on the computer)
Modem, printer, mouse, or non-IBM devices
Each adapter
Drives
Memory Modules (Minimum requirement = one 128 MB DIMM)
Note: Minimum operating requirements are:
a. 1 Power Supply
b. System Board
c. 1 Microprocessor
d. 1 Terminator Card in Slot 2
e. 1 Memory Module (minimum of 1 DIMM in slot labeled DIMM 1)
4. Power-on the computer. If the problem remains, suspect the following FRUs in
the order listed:
Power Supply
System Board
Notes:
1. If the problem goes away when you remove an adapter from the system, and
replacing that adapter does not correct the problem, suspect the system board,
then the power supply.
2. If you suspect a networking problem and all the system tests pass, suspect a
network cabling problem external to the system.
Symptom-to-FRU index 125
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System
System (xSeries 220) Models 21X, 22X, 2AX, 31X, 32X, 3AX,
41X, 42X, 4AX, 51X, 52X, 5AX
Index
FRU No.
1
Chassis (All models)
06P5853
19K4957
19K4934
19K4946
19K4936
00N7066
19K1531
09N0737
19K1535
19K5548
19K4943
00N7082
76H4091
00N7119
24P1750
19K4951
01N2196
19K4947
19K4931
00N7084
00N8953
12J4506
2
Cover, side/ top (All models)
3
Handle kit (All models)
4
Bar release (All models)
5
Handle support (All models)
6
Front bezel (All models)
7
48X CD-ROM (Primary) (All models)
7
48X CD-ROM (Alternate) (All models)
7
48X CD-ROM (Alternate) (All models)
8
EMC shield, 5.25 bay (All models)
9
EMC shield (All models)
10
11
12
13
14
15
16
17
17
18
19
20
21
22
22
22
22
23
24
25
26
26
26
26
Bezel kit (All models)
Floppy disk drive (All models)
Bezel door (All models)
EMC plate (Models 21X, 22X, 31X, 32X, 41X, 42X, 51X, 52X only)
USB blank bezel kit (All models)
Feet (All models)
Guide assembly (All models)
Cage holder (non hot swap only) (Models 21X, 22X, 31X, 32X, 41X, 42X, 51X, 52X only)
Cage carrier assembly (hot swap only) (Models 2AX, 3AX, 4AX, 5AX only)
Backplane (hot swap only) (Models 2AX, 3AX, 4AX, 5AX only)
System feet (All models)
92x38MM fan/ duct assembly (All models)
Door assembly (All models)
24P1745
24P1752
33L3143
33L3145
33L3151
33L3153
06P6124
09N4372
22P2457
10K1196
19K7537
19K7539
24P9479
Memory, 128MB RDIMM (All models)
Memory, 256MB RDIMM (optional) (All models)
Memory, 512MB RDIMM (optional) (All models)
Memory, 1GB RDIMM (optional) (All models)
Planar (All models)
Heatsink assembly (non hot swap only) (Models 21X, 22X, 2AX, 31X, 32X, 3AX only)
Fansink (>933 MHz only) (Models 41X, 42X, 4AX, 5AX, 51X, 52X only)
Processor, 133/ 800-256K/ L2, FC-PGA (Models 2AX, 21X, 22X only)
Processor, 133/ 933-256K/ L2, FC-PGA (Models 4AX, 41X, 42X only)
Processor, 133/ 866-256K/ L2, FC-PGA (Models 3AX, 31X, 32X only)
Processor, 133/ 1GHz-256K/ L2, FC-PGA (Model 5AX, 51X, 52X only)
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System (xSeries 220) Models 21X, 22X, 2AX, 31X, 32X, 3AX,
41X, 42X, 4AX, 51X, 52X, 5AX
Index
FRU No.
27
28
29
Retainer (All models)
19K4945
22P2462
00N7718
00N7259
06P5851
09N5764
19K4935
19K4940
19K4963
24P1746
24P1751
23P1328
10L6149
37L2551
09N8007
36L8901
19K1481
33F8354
6952301
00N7110
80MM fan assembly (All models)
Power supply, 330W API-CR (All models)
Hard disk drive slim blank bezel (hot swap only) (Models 2AX, 3AX, 4AX, 5AX only)
Shield, planar EMC kit (All models)
Misc. hardware kit (All models)
Panel assembly (All models)
Button kit (All models)
Support bracket (All models)
Lock bar (Models 2AX, 3AX, 4AX, 5AX)
Lock assembly (All models)
Hark disk drive rail (Models 21X, 22X, 31X, 32X, 41X, 42X, 51X, 52X only)
Mouse assembly., Stealth Gray (All models)
Keyboard, US English -103P (All models)
Terminator (All models)
5V/ 12V VRM VER.8.4 (All models)
18.2GB, 7200rpm, Ultra 3, SCSI (Models 22X, 32X, 42X, 52X only)
Battery
Power cord (All models)
Cable, SCSI 5-drop (non hot swap only) (Models 21X, 22X, 31X, 32X, 41X, 42X, 51X, 52X
only)
Cable, CD-ROM IDE (All models)
01K1483
06P5849
06P5850
37L4525
37L5098
76H4228
Cable, 2-drop (hot swap only) (Models 2AX, 3AX, 4AX, 5AX only)
Cable, HS kit (All models)
Cable, HDD (All models)
Cable, 2-drop ATA-66 (All models)
Cable, floppy 2x3 (All models)
TOWER TO RACK CONVERSION KIT
Bezel, rack (optional) (All models)
00N7068
00N7070
00N7072
00N7190
00N7192
00N7193
00N7211
00N7242
00N7244
00N7245
Cover assembly (optional) (All models)
Slide assembly (optional) (All models)
Left EIA flange (optional) (All models)
Right EIA flange (optional) (All models)
Misc. parts (optional) (All models)
Rigid arm (optional) (All models)
Arm, cable management (optional) (All models)
Hinge pin (optional) (All models)
Arm, cable management (optional) (All models)
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System (xSeries 220) Models 21X, 22X, 2AX, 31X, 32X, 3AX,
41X, 42X, 4AX, 51X, 52X, 5AX
Index
FRU No.
Rack kit (optional) (All models)
06P5852
Keyboards
Keyboard
FRU No.
37L2551
37L2552
37L2553
37L2554
37L2555
37L2556
37L2557
37L2558
37L2559
37L2560
37L2561
37L2562
37L2563
37L2564
37L2565
37L2566
37L2567
37L2568
37L2569
37L2570
37L2571
37L2572
37L2573
37L2574
37L2575
37L2576
37L2577
37L2578
37L2579
37L2580
37L2581
37L2582
37L2583
37L2584
37L2585
37L2587
37L0913
US English
French Canadian
LA Spanish
Brazil/ Portuguese
Arabic
Belgium/ French
Belgium/ UK
Bulgarian
Czech
Danish
Dutch
French
German
Greek
Hebrew
Hungarian
Iceland
Italy
Norwegian
Polish
Portugese
Romanian
Russian
Serbian/ Cyrillic
Slovic
Spanish
Swedish/ Finn
Swiss, F/ G
Turkish
Turkish
UK English
Yugosl/ Lat
US English-EMEA
Japanese
Chinese/ US
Thailand
French Canadian
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Power cords
Power cord
FRU No.
01K9851
01K9853
12J5120
12J5122
12J5124
12J5126
12J5128
12J5987
China (PRC)
Japan
Thailand
Israel
Bangladesh, Burma, India, Pakistan, South Africa, Sri Lanka
Chile, Ethiopia, Italy, Libya, Somalia
Argentina, Australia, New Zealand, Papua New Guinea, Paraguay, Uruguay, Western Samoa
Antigua, Bahrain, Brunei, Channel Islands, Cyprus, Dubai, Fiji, Ghana, Hong Kong, Iraq, Ireland,
Kenya, Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar, Sierra Leone,
Singapore, Tanzania, Uganda, United Kingdom, Yemen, Zambia
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina Faso, Burundi,
Cameroon, Central African Rep., Chad, Czech Republic, Egypt, Finland, France, French Guiana,
Germany, Greece, Guinea, Hungary, Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon,
Luxembourg, Macau, Malagasy, Mali, Martinique, Mauritania, Mauritius, Monaco, Morocco,
Mozambique, Netherlands, New Caledonia, Niger, Norway, Poland, Portugal, Romania, Senegal,
Slovakia, Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR, Vietnam, former
Yugoslavia, Zaire, Zimbabwe
55H6643
Denmark, Switzerland, Liechtenstein
55H6646
76H4865
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Colombia, Costa Rica,
Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea
(South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi
Arabia, Suriname, Taiwan, Trinidad (West Indies), Venezuela
United States of America
6952301 (110)
1838574 (220)
36L8886
(220V/ 15A)
Parts listing 131
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Related service information
Note: The service procedures are designed to help you isolate problems. They are
written with the assumption that you have model-specific training on all
computers, or that are familiar with the computers, functions, terminology,
and service information provided in this manual.
Safety information
The following section contains the safety information that you need to be familiar
with before servicing an IBM computer.
General safety
Follow these rules to ensure general safety:
•
Observe good housekeeping in the area of the machines during and after
maintenance.
•
When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to
lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes
the strain from the muscles in your back. Do not attempt to lift any objects that
weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.
•
•
•
•
•
Do not perform any action that causes hazards to the customer, or that makes the
equipment unsafe.
Before you start the machine, ensure that other service representatives and the
customer's personnel are not in a hazardous position.
Place removed covers and other parts in a safe place, away from all personnel,
while you are servicing the machine.
Keep your tool case away from walk areas so that other people will not trip over
it.
Do not wear loose clothing that can be trapped in the moving parts of a machine.
Ensure that your sleeves are fastened or rolled up above your elbows. If your hair
is long, fasten it.
•
•
Insert the ends of your necktie or scarf inside clothing or fasten it with a
nonconductive clip, approximately 8 centimeters (3 inches) from the end.
Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your
clothing.
Remember: Metal objects are good electrical conductors.
•
•
Wear safety glasses when you are: hammering, drilling soldering, cutting wire,
attaching springs, using solvents, or working in any other conditions that might
be hazardous to your eyes.
After service, reinstall all safety shields, guards, labels, and ground wires.
Replace any safety device that is worn or defective.
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•
Reinstall all covers correctly before returning the machine to the customer.
Electrical safety
CAUTION:
Electrical current from power, telephone, and communication cables can be
hazardous. To avoid personal injury or equipment damage, disconnect the attached
power cords, telecommunication systems, networks, and modems before you open
the server covers, unless instructed otherwise in the installation and configuration
procedures.
Observe the following rules when working on electrical equipment.
Important: Use only approved tools and test equipment. Some hand tools have
handles covered with a soft material that does not insulate you when
working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that
contain small conductive fibers to decrease electrostatic discharges. Do
not use this type of mat to protect yourself from electrical shock.
•
Find the room emergency power-off (EPO) switch, disconnecting switch, or
electrical outlet. If an electrical accident occurs, you can then operate the switch
or unplug the power cord quickly.
•
•
Do not work alone under hazardous conditions or near equipment that has
hazardous voltages.
Disconnect all power before:
— Performing a mechanical inspection
— Working near power supplies
— Removing or installing main units
•
•
Before you start to work on the machine, unplug the power cord. If you cannot
unplug it, ask the customer to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
If you need to work on a machine that has exposed electrical circuits, observe the
following precautions:
— Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if
necessary.
— Use only one hand when working with powered-on electrical equipment;
keep the other hand in your pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By
observing the above rule, you may prevent a current from passing through
your body.
— When using testers, set the controls correctly and use the approved probe
leads and accessories for that tester.
— Stand on suitable rubber mats (obtained locally, if necessary) to insulate you
from grounds such as metal floor strips and machine frames.
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Observe the special safety precautions when you work with very high voltages;
these instructions are in the safety sections of maintenance information. Use
extreme care when measuring high voltages.
•
Regularly inspect and maintain your electrical hand tools for safe operational
condition.
•
•
Do not use worn or broken tools and testers.
Never assume that power has been disconnected from a circuit. First, check that it
has been powered-off.
•
•
•
Always look carefully for possible hazards in your work area. Examples of these
hazards are moist floors, nongrounded power extension cables, power surges,
and missing safety grounds.
Do not touch live electrical circuits with the reflective surface of a plastic dental
mirror. The surface is conductive; such touching can cause personal injury and
machine damage.
Do not service the following parts with the power on when they are removed
from their normal operating places in a machine:
— Power supply units
— Pumps
— Blowers and fans
— Motor generators
and similar units. (This practice ensures correct grounding of the units.)
If an electrical accident occurs:
•
— Use caution; do not become a victim yourself.
— Switch off power.
— Send another person to get medical aid.
Safety inspection guide
The intent of this inspection guide is to assist you in identifying potentially unsafe
conditions on these products. Each machine, as it was designed and built, had
required safety items installed to protect users and service personnel from injury. This
guide addresses only those items. However, good judgment should be used to
identify potential safety hazards due to attachment of non-IBM features or options not
covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent
hazard could be and whether you can continue without first correcting the problem.
Consider these conditions and the safety hazards they present:
•
Electrical hazards, especially primary power (primary voltage on the frame can
cause serious or fatal electrical shock).
•
•
Explosive hazards, such as a damaged CRT face or bulging capacitor
Mechanical hazards, such as loose or missing hardware
The guide consists of a series of steps presented in a checklist. Begin the checks with
the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
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2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure
third-wire ground continuity for 0.1 ohm or less between the external ground
pin and frame ground.
b. The power cord should be the appropriate type as specified in the parts
listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety
of any non-IBM alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not been
removed or tampered with.
Handling electrostatic discharge-sensitive devices
Any computer part containing transistors or integrated circuits (ICs) should be
considered sensitive to electrostatic discharge (ESD). ESD damage can occur when
there is a difference in charge between objects. Protect against ESD damage by
equalizing the charge so that the machine, the part, the work mat, and the person
handling the part are all at the same charge.
Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted
here.
2. Make sure that the ESD protective devices you use have been certified (ISO 9000)
as fully effective.
When handling ESD-sensitive parts:
•
•
•
•
Keep the parts in protective packages until they are inserted into the product.
Avoid contact with other people.
Wear a grounded wrist strap against your skin to eliminate static on your body.
Prevent the part from touching your clothing. Most clothing is insulative and
retains a charge even when you are wearing a wrist strap.
•
•
Use the black side of a grounded work mat to provide a static-free work surface.
The mat is especially useful when handling ESD-sensitive devices.
Select a grounding system, such as those listed below, to provide protection that
meets the specific service requirement.
Note: The use of a grounding system is desirable but not required to protect
against ESD damage.
— Attach the ESD ground clip to any frame ground, ground braid, or green-wire
ground.
— Use an ESD common ground or reference point when working on a double-
insulated or battery-operated system. You can use coax or connector-outside
shells on these systems.
— Use the round ground-prong of the ac plug on ac-operated computers.
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Grounding requirements
Electrical grounding of the computer is required for operator safety and correct
system function. Proper grounding of the electrical outlet can be verified by a
certified electrician.
Safety notices (multi-lingual translations)
The caution and danger safety notices in this section are provided in the following
languages:
•
•
•
•
•
•
•
•
English
Brazilian/ Portuguese
Chinese
French
German
Italian
Korean
Spanish
Important: All caution and danger statements in this IBM documentation begin with
a number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in this section.
For example, if a caution statement begins with a number 1, translations
for that caution statement appear in this section under statement 1.
Be sure to read all caution and danger statements before performing any
of the instructions.
•
Statement 1
DANGER
Electrical current from power, telephone and communication cables is hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation, maintenance,
or reconfiguration of this product during an electrical storm.
•
•
Connect all power cords to a properly wired and grounded electrical outlet.
Connect to properly wired outlets any equipment that will be attached to this
product.
•
•
When possible, use one hand only to connect or disconnect signal cables.
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems, networks,
and modems before you open the device covers, unless instructed otherwise in
the installation and configuration procedures.
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•
Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect
To Disconnect
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
•
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode if
not properly used, handled, or disposed of.
Do not:
•
•
•
Throw or immerse into water
Heat to more than 100° C (212° F)
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
•
CAUTION:
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or
transmitters) are installed, note the following:
•
•
Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
DANGER: Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.
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•
Statement 4
≥18 kg (37 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
•
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply
do not turn off the electrical current supplied to the device. The device also might
have more than one power cord. To remove all electrical current from the device,
ensure that all power cords are disconnected from the power source.
2
1
•
Statement 10
CAUTION:
Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted
devices.
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Importante:
Todas as instruções de cuidado e perigo da IBM documentation começam com um
número. Este número é utilizado para fazer referência cruzada de uma instrução de
cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de
cuidado ou perigo encontradas nesta seção.
Por exemplo, se uma instrução de cuidado é
iniciada com o número 1, as traduções para aquela
instrução de cuidado aparecem nesta seção sob a
instrução 1.
Certifique-se de ler todas as instruções de cuidado
e perigo antes de executar qualquer operação.
Instrução 1
PERIGO
A corrente elétrica proveniente de cabos de alimentação, de telefone e de
comunicações é perigosa.
Para evitar risco de choque:
•
•
•
•
•
•
Não conecte ou desconecte cabos e não realize instalação, manutenção ou
reconfiguração deste produto durante uma tempestade com raios.
Conecte todos os cabos de alimentação a tomadas elétricas corretamente
instaladas e aterradas.
Conecte todos os equipamentos ao qual esse produto será conectado a tomadas
corretamente instaladas.
Sempre que possível, utilize apenas uma das mãos para conectar ou desconectar
cabos de sinal.
Nunca ligue qualquer equipamento quando existir evidência de danos por fogo,
água ou na estrutura.
Desconecte cabos de alimentação, sistemas de telecomunicação, redes e modems
antes de abrir as tampas dos dispositivos, a menos que especificado de maneira
diferente nos procedimentos de instalação e configuração.
•
Conecte e desconecte cabos conforme descrito na seguinte tabela, ao instalar ou
movimentar este produto ou os dispositivos conectados, ou ao abrir suas tampas.
Para Conectar:
Para Desconectar:
1. DESLIGUE Tudo.
1. DESLIGUE Tudo.
2. Primeiramente, conecte todos os cabos
aos dispositivos.
2. Primeiramente, remova os cabos de
alimentação das tomadas.
3. Conecte os cabos de sinal aos
conectores.
3. Remova os cabos de sinal dos conectores.
4. Remova todos os cabos dos dispositivos.
4. Conecte os cabos de alimentação às
tomadas.
5. LIGUE os dispositivos.
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Instrução 2
CUIDADO:
Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça
33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu
sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo
tipo de mídulo, do mesmo fabricante. A bateria contém lítio e pode explodir se não for
utilizada, manuseada e descartada de maneira correta.
Não:
•
•
•
Jogue ou coloque na água
Aqueça a mais de 100°C (212°F)
Conserte nem desmonte
Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM,
pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo
correio para a IBM.
Instrução 3
PRECAUCIÓN:
Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos de
fibra ítica, transmissores, etc.) estiverem instalados, observe o seguinte:
•
Não remova as tampas. A remoção das tampas de um produto a laser pode
resultar em exposição prejudicial à radiação de laser. Nenhuma peça localizada
no interior do dispositivo pode ser consertada.
•
A utilização de controles ou ajustes ou a execução de procedimentos diferentes
dos especificados aqui pode resultar em exposição prejudicial à radiação.
PERIGO
Alguns produtos a laser contêm um diodo laser da Classe 3A ou Classe 3B embutido.
Observe o seguinte:
Radiação de laser quando aberto. Não olhe diretamente para o raio a olho nu ou com
instrumentos íticos, e evite exposição direta ao raio.
Instrução 4
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≥18 kg (37 lbs)
CUIDADO:
≥32 kg (70,5 lbs)
≥55 kg (121,2 lbs)
Ao levantar a máquina, faça-o com segurança.
Instrução 5
CUIDADO:
Os botões Liga/ Desliga localizados no dispositivo e na fonte de alimentação não
desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter
mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo,
assegure que todos os cabos de alimentação estejam desconectados da fonte de
energia elétrica.
2
1
CUIDADO:
Instrução 10
CUIDADO:
Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos
montados em rack.
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Important:
Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM
documentation sont précédées d'un numéro. Ce dernier permet de mettre en
correspondance la consigne en anglais avec ses versions traduites dans la présente
section.
Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses
traductions sont également précédées du chiffre 1 dans la présente section.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Notice n° 1
DANGER
Le courant électrique passant dans les câbles de communication, ou les cordons
téléphoniques et d'alimentation peut être dangereux.
Pour éviter tout risque de choc électrique:
•
•
•
•
•
•
Ne manipulez aucun câble et n'effectuez aucune opération d'installation,
d'entretien ou de reconfiguration de ce produit au cours d'un orage.
Branchez tous les cordons d'alimentation sur un socle de prise de courant
correctement câblé et mis à la terre.
Branchez sur des socles de prise de courant correctement câblés tout équipement
connecté à ce produit.
Lorsque cela est possible, n'utilisez qu'une seule main pour connecter ou
déconnecter les câbles d'interface.
Ne mettez jamais un équipement sous tension en cas d'incendie ou d'inondation,
ou en présence de dommages matériels.
Avant de retirer les carters de l'unité, mettez celle-ci hors tension et déconnectez
ses cordons d'alimentation, ainsi que les câbles qui la relient aux réseaux, aux
systèmes de télécommunication et aux modems (sauf instruction contraire
mentionnée dans les procédures d'installation et de configuration).
•
Lorsque vous installez ou que vous déplacez le présent produit ou des
périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous
pour connecter et déconnecter les différents cordons.
Connexion
Déconnexion
1. Mettez les unités hors tension.
1. Mettez les unités hors tension.
2. Commencez par brancher tous les
cordons sur les unités.
2. Débranchez les cordons d'alimentation
des prises.
3. Branchez les câbles d'interface sur des
connecteurs.
3. Débranchez les câbles d'interface des
connecteurs.
4. Branchez les cordons d'alimentation sur 4. Débranchez tous les câbles des unités.
des prises.
5. Mettez les unités sous tension.
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Notice n° 2
ATTENTION:
Remplacez la pile au lithium usagée par une pile de référence identique
exclusivement - voir la référence IBM - ou par une pile équivalente recommandée
par le fabricant. Si votre système est doté d'un module contenant une pile au
lithium, vous devez le remplacer uniquement par un module identique, produit
par le même fabricant. La pile contient du lithium et présente donc un risque
d'explosion en cas de mauvaise manipulation ou utilisation.
•
•
•
Ne la jetez pas à l'eau.
Ne l'exposez pas à une température supérieure à 100 ° C.
Ne cherchez pas à la réparer ou à la démonter.
Pour la mise au rebut, reportez-vous à la réglementation en vigueur.
Notice n° 3
ATTENTION:
Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD,
des périphériques contenant des fibres optiques ou des émetteurs-récepteurs),
prenez connaissance des informations suivantes:
•
N'ouvrez pas ces produits pour éviter une exposition directe au rayon laser.
Vous ne pouvez effectuer aucune opération de maintenance à l'intérieur.
•
Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de
réglage et d'utilisation des commandes, ainsi que les procédures décrites dans
le présent document.
DANGER
Certains produits laser contiennent une diode laser de classe 3A ou 3B. Prenez
connaissance des informations suivantes:
Rayonnement laser lorsque le carter est ouvert. évitez de regarder fixement le
faisceau ou de l'observer à l'aide d'instruments optiques. évitez une exposition
directe au rayon.
Notice n° 4
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≥18 kg
≥32 kg
≥55 kg
ATTENTION:
Faites-vous aider pour soulever ce produit.
Notice n° 5
ATTENTION:
Le bouton de mise sous tension/hors tension de l'unité et l'interrupteur
d'alimentation du bloc d'alimentation ne coupent pas l'arrivée de courant
électrique à l'intérieur de la machine. Il se peut que votre unité dispose de
plusieurs cordons d'alimentation. Pour isoler totalement l'unité du réseau
électrique, débranchez tous les cordons d'alimentation des socles de prise de
courant.
2
1
Notice n° 10
ATTENTION:
Ne posez pas d'objet dont le poids dépasse 82 kg sur les unités montées en armoire.
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Wichtig:
Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer.
Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten
Versionen dieses Hinweises in diesem Abschnitt.
Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die
übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Hinweis 1
VORSICHT
Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen sind
gefährlich.
Aus Sicherheitsgründen:
•
•
•
Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine
Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen.
Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem
Schutzkontakt anschließen.
Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit
ordnungsgemäß geerdetem Schutzkontakt anschließen.
•
•
Signalkabel möglichst einhändig anschließen oder lösen.
Keine Geräte einschalten, wenn die Gefahr einer Beschädigung durch Feuer,
Wasser oder andere Einflüsse besteht.
•
Die Verbindung zu den angeschlossenen Netzkabeln,
Telekommunikationssystemen, Netzwerken und Modems ist vor dem öffnen des
Gehäuses zu unterbrechen. Es sei denn, dies ist in den zugehörigen Installations-
und Konfigurationsprozeduren anders angegeben.
•
Nur nach den nachfolgend aufgeführten Anweisungen arbeiten, die für
Installation, Transport oder öffnen von Gehäusen von Personal Computern oder
angeschlossenen Einheiten gelten.
Kabel anschlieβen:
Kabel lösen:
1. Alle Geräte ausschalten und
Netzstecker ziehen.
1. Alle Geräte ausschalten.
2. Zuerst Netzstecker von Steckdose lösen.
3. Signalkabel von Anschlußbuchsen lösen.
4. Alle Kabel von Einheiten lösen.
2. Zuerst alle Kabel an Einheiten
anschließen.
3. Signalkabel an Anschlußbuchsen
anschließen.
4. Netzstecker an Steckdose anschließen.
5. Gerät einschalten.
Hinweis 2
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ACHTUNG:
Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354
oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein
Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben
Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei
unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
Die Batterie nicht:
•
•
•
mit Wasser in Berührung bringen.
über 100 C erhitzen.
reparieren oder zerlegen.
Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.
Hinweis 3
ACHTUNG:
Wenn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit
Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes.
•
•
Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher
Laserstrahlung führen. Es befinden sich keine Teile innerhalb des CD-ROM-
Laufwerks, die vom Benutzer gewartet werden müssen. Die Verkleidung des CD-
ROM-Laufwerks nicht öffnen.
Steuer- und Einstellelemente sowie Verfahren nur entsprechend den
Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann
gefährliche Laserstrahlung auftreten.
VORSICHT
Manche CD-ROM-Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A
oder 3B. Die nachfolgend aufgeführten Punkte beachten.
Laserstrahlung bei geöffneter Tür. Niemals direkt in den Laserstrahl sehen, nicht
direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden.
Hinweis 4
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≥18 kg
≥32 kg
≥55 kg
ACHTUNG:
Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen
beachten.
Hinweis 5
ACHTUNG:
Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem
Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server
nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um
die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden,
daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden.
2
1
Hinweis 10
ACHTUNG:
Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.
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Importante:
Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM
documentation iniziano con un numero. Questo numero viene utilizzato per
confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte
riportate in questa sezione.
Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione
tradotta è presente in questa sezione con la stessa numerazione.
Prima di eseguire una qualsiasi istruzione, accertarsi di leggere tutti gli avvisi di
attenzione e di pericolo.
Avviso 1
PERICOLO
La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale è
pericolosa.
Per evitare il pericolo di scosse elettriche:
•
•
•
Non collegare o scollegare i cavi, non effettuare l'installazione, la manutenzione o
la riconfigurazione di questo prodotto durante i temporali.
Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata
e munita di terra di sicurezza.
Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa
elettrica correttamente cablata e munita di terra di sicurezza.
•
•
Quando possibile, collegare o scollegare i cavi di segnale con una sola mano.
Non accendere qualsiasi apparecchiatura in presenza di fuoco, acqua o se sono
presenti danni all'apparecchiatura stessa.
•
•
Scollegare i cavi di alimentazione, i sistemi di telecomunicazioni, le reti e i modem
prima di aprire i coperchi delle unità, se non diversamente indicato nelle
procedure di installazione e configurazione.
Collegare e scollegare i cavi come descritto nella seguente tabella quando si
effettuano l'installazione, la rimozione o l'apertura dei coperchi di questo
prodotto o
delle unità collegate.
Per collegare:
Per scollegare:
1. SPEGNERE tutti i dispositivi.
1. SPEGNERE tutti i dispositivi.
2. Collegare prima tutti i cavi alle unità.
3. Collegare i cavi di segnale ai connettori.
2. Rimuovere prima i cavi di alimentazione
dalle prese elettriche.
3. Rimuovere i cavi di segnale dai
connettori.
4. Collegare i cavi di alimentazione alle
prese elettriche.
4. Rimuovere tutti i cavi dalle unità.
5. ACCENDERE le unità.
Avviso 2
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ATTENZIONE:
Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero
parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal
produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una
batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello
fornito dal produttore. La batteria contiene litio e può esplodere se utilizzata,
maneggiata o smaltita impropriamente.
Evitare di:
•
•
•
Gettarla o immergerla in acqua
Riscaldarla ad una temperatura superiore ai 100°C
Cercare di ripararla o smontarla
Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/ 2/ 9) e successive
disposizioni nazionali e locali.
Avviso 3
ATTENZIONE:
Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a fibre
ottiche o trasmettitori, prestare attenzione a quanto segue:
•
Non rimuovere i coperchi. L'apertura dei coperchi di prodotti laser può
determinare l'esposizione a radiazioni laser pericolose. All'interno delle unità non
vi sono parti su cui effettuare l'assistenza tecnica.
•
L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel
presente manuale possono provocare l'esposizione a radiazioni pericolose.
PERICOLO
Alcuni prodotti laser contengono all'interno un diodo laser di Classe 3A o Classe 3B.
Prestare attenzione a quanto segue:
Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo
direttamente con strumenti ottici ed evitare l'esposizione diretta al fascio.
Avviso 4
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≥18 kg
≥32 kg
≥55 kg
ATTENZIONE:
Durante il sollevamento della macchina seguire delle norme di sicurezza.
Avviso 5
ATTENZIONE:
Il pulsante del controllo dell'alimentazione situato sull'unità e l'interruttore di
alimentazione posto sull'alimentatore non disattiva la corrente elettrica fornita
all'unità. L'unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare
la corrente elettrica dall'unità, accertarsi che tutti i cavi di alimentazione siano
scollegati dalla sorgente di alimentazione.
2
1
Avviso 10
ATTENZIONE:
Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità
montate in rack.
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Importante:
Todas las declaraciones de precauciín de esta IBM documentation empiezan con un
número. Dicho número se emplea para establecer una referencia cruzada de una
declaraciín de precauciín o peligro en inglés con las versiones traducidas que de
dichas declaraciones pueden encontrarse en esta secciín.
Por ejemplo, si una declaraciín de peligro empieza con el número 1, las traducciones
de esta declaraciín de precauciín aparecen en esta secciín bajo Declaraciín 1.
Lea atentamente todas las declaraciones de precauciín y peligro antes de llevar a cabo
cualquier operaciín.
Declaración 1
PELIGRO
La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones es
perjudicial.
Para evitar una descarga eléctrica:
•
•
•
•
•
•
No conecte ni desconecte ningún cable ni realice las operaciones de instalaciín,
mantenimiento o reconfiguraciín de este producto durante una tormenta.
Conecte cada cable de alimentaciín a una toma de alimentaciín eléctrica con
conexiín a tierra y cableado correctos.
Conecte a tomas de alimentaciín con un cableado correcto cualquier equipo que
vaya a estar conectado a este producto.
Si es posible, utilice una sola mano cuando conecte o desconecte los cables de
sent.al.
No encienda nunca un equipo cuando haya riesgos de incendio, de inundaciín o
de daños estructurales.
Desconecte los cables de alimentaciín, sistemas de telecomunicaciones, redes y
mídems conectados antes de abrir las cubiertas del dispositivo a menos que se
indique lo contrario en los procedimientos de instalaciín y configuraciín.
•
Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando
desee realizar una operaciín de instalaciín, de traslado o de apertura de las
cubiertas para este producto o para los dispositivos conectados.
Para la conexin
1. APÁGUELO todo.
2. En primer lugar, conecte los cables a los 2. En primer lugar, retire cada cable de
Para la desconexiín
1. APÁGUELO todo.
dispositivos.
alimentaciín de la toma de alimentaciín.
3. Conecte los cables de señal a los
conectores.
3. Retire los cables de señal de los
conectores.
4. Conecte cada cable de alimentaciín a la
toma de alimentaciín.
4. Retire los cables de los dispositivos.
5. ENCIENDA el dispositivo.
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Declaración 2
PRECAUCIÓN:
Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza
33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante.
Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente
por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante. La
batería contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma
adecuada o si no se desprende de la misma como corresponde.
No realice las acciones siguientes:
•
•
•
Arrojarla al agua o sumergirla
Calentarla a una temperatura que supere los 100°C (212°F)
Repararla o desmontarla
Despréndase de la batería siguiendo los requisitos que exija el reglamento o la
legislaciín local.
Declaración 3
PRECAUCIÓN:
Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD,
dispositivos de fibra íptica o transmisores), tenga en cuenta las advertencias
siguientes:
•
No retire las cubiertas. Si retira las cubiertas del producto láser, puede quedar
expuesto a radiaciín láser perjudicial. Dentro del dispositivo no existe ninguna
pieza que requiera mantenimiento.
•
El uso de controles o ajustes o la realizaciín de procedimientos que no sean los que
se han especificado aquí pueden dar como resultado una exposiciín perjudicial a
las radiaciones.
PELIGRO
Algunos productos láser contienen un diodo de láser incorporado de Clase 3A o de
Clase 3B. Tenga en cuenta la advertencia siguiente.
Cuando se abre, hay radiaciín láser. No mire fijamente el rayo ni lleve a cabo ningún
examen directamente con instrumentos ípticos; evite la exposiciín directa al rayo.
Declaración 4
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≥18 kg (37 libras)
PRECAUCIÓN:
≥32 kg (70,5 libras)
≥55 kg (121,2 libras)
Tome medidas de seguridad al levantar el producto.
Declaración 5
PRECAUCIÓN:
El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de
la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo.
Es posible también que el dispositivo tenga más de un cable de alimentaciín. Para
eliminar la corriente eléctrica del dispositivo, asegúrese de desconectar todos los
cables de alimentaciín de la fuente de alimentaciín.
2
1
Declaración 10
PRECAUCIÓN:
No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los
dispositivos montados en bastidor.
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Send us your comments!
We want to know your opinion about this manual (part number 06P1822). Your input
will help us to improve our publications.
Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at
919-543-8167 (USA).
Name: _________________________________________
Phone number: __________________________________
1.
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❑ Yes ❑ No
_________________________________________
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2.
What would you like to see added, changed, or deleted in this manual?
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3.
4.
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Thank you for your response!
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Problem determination tips
Due to the variety of hardware and software combinations that can be encountered,
use the following information to assist you in problem determination. If possible,
have this information available when requesting assistance from Service Support and
Engineering functions.
•
•
•
Machine type and model
Processor or hard disk upgrades
Failure symptom
— Do diagnostics fail?
— What, when, where, single, or multiple systems?
— Is the failure repeatable?
— Has this configuration ever worked?
— If it has been working, what changes were made prior to it failing?
— Is this the original reported failure?
Reference/ Diagnostics version
— Type and version level
•
•
Hardware configuration
— Print (print screen) configuration currently in use
— BIOS level
•
Operating system software
— Type and version level
Note: To eliminate confusion, identical systems are considered identical only if they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/ attachments in the same locations
4. Have the same address jumpers/ terminators/ cabling
5. Have the same software versions and levels
6. Have the same Reference/ Diagnostics Diskette (version)
7. Have the same configuration options set in the system
8. Have the same setup for the operation system control files
Comparing the configuration and software set-up between "working and non-
working" systems will often lead to problem resolution.
Notices
References in this publication to IBM products, programs, or services do not imply
that IBM intends to make these available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not intended to state or imply that
only that IBM product, program, or service may be used. Subject to IBM’s valid
intellectual property or other legally protectable rights, any functionally equivalent
product, program, or service may be used instead of the IBM product, program, or
service. The evaluation and verification of operation in conjunction with other
products, except those expressly designated by IBM, are the responsibility of the user.
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IBM makes no representations or warranties regarding non-IBM products. For non-
IBM software, third-party software licenses may apply.
GHz, MHz only measures microprocessor internal clock speed, not application
performance. Many factors affect application performance.
When referring to hard disk drive capacity, GB equals one bilion bytes. Total user-
accessible capacity may vary depending on operating environments.
IBM makes no warranties, express or implied, regarding non-IBM products and
services that are ServerProven, including but not limited to the implied warranties of
merchantability and fitness for particular purpose. These products are offered and
warranted solely by third parties.
Trademarks
The following items are trademarks of the IBM Corporation in the United States or
other countries or both:
IBM
SystemXtra
NetBAY3
ServeRAID
ServerGuide
Light Path Diagnostics
Wake on LAN
xSeries
ThinkPad
ServerProven
Predictive Failure Analysis
Alert on LAN
TechConnect
OS/ 2
Active PCI
HelpCenter
HelpFax
The following terms are trademarks of other companies:
Lotus and Lotus Notes are trademarks of Lotus Development Corporation.
Intel, Pentium and Xeon are trademarks of Intel Corporation.
UNIX is a trademark of The Open Group in the United States and other countries.
Microsoft, Windows and Windows NT are trademarks of Microsoft Corporation.
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IBM@
Part Number:
06P1822
Printed in the United States of America
on recycled paper containing 10%
recovered post-consumer fiber.
06P1822
0406P1822
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