Hotpoint Washer WMPF User Manual

Instructions for use  
WASHING MACHINE  
Contents  
GB  
Installation, 2-3-4-5  
Unpacking and levelling  
GB  
Connecting the electricity and water supplies  
The first wash cycle  
English,1  
Technical data  
Description of the washing machine, 6-7  
Control panel  
Display  
Running a wash cycle, 8  
Wash cycles and options, 9  
Table of programmes and wash cycles  
Wash options  
Detergents and laundry, 10  
Detergent dispenser drawer  
Preparing the laundry  
Special wash cycles  
Precautions and advice, 11  
General safety  
WMPF 823  
Disposal  
Opening the porthole door manually  
Care and maintenance, 12  
Cutting off the water and electricity supplies  
Cleaning the washing machine  
Cleaning the detergent dispenser drawer  
Caring for the door and drum of your appliance  
Cleaning the pump  
Checking the water inlet hose  
Troubleshooting, 13-14  
Assistance, 15-16  
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Connecting the drain hose  
• the supply voltage is included within the values indica-  
GB  
ted on the Technical Data Plate fixed on the machine.  
Connect the drain hose,  
without bending it, to a  
draining duct or a wall drain  
situated between 65 and  
100 cm from the floor;  
• the socket is compatible with the washing machines  
plug. If this is not the case, replace the socket or the  
plug.  
65 - 100 cm  
Your appliance is now supplied with a 13 amp fused plug  
it can be plugged into a 13 amp socket for immediate use.  
Before using the appliance please read the instructions  
below.  
WARNING - THIS APPLIANCE MUST BE EARTHED.  
THE FOLLOWING OPERATIONS SHOULD BE CARRIED  
OUT BY A QUALIFIED ELECTRICIAN.  
The drain hose may be  
connected to an under-sink  
trap. Before connecting the  
drain hose from the machine  
ensure that any blanks or  
removable ends have been  
taken off the spigot.  
Replacing the fuse:  
When replacing a faulty fuse, a 13 amp ASTA approved  
fuse to BS 1362 should always be used, and the fuse  
cover re-fitted. If the fuse cover is lost, the plug must not  
be used until a replacement is obtained.  
Where it connects to  
the waste water pipe  
cut end off spigot or  
remove the blanking cap  
Replacement fuse covers:  
If a replacement fuse cover is fitted, it must be of the  
correct colour as indicated by the coloured marking or the  
colour that is embossed in words on the base of the plug.  
Replacements can be obtained directly from your nearest  
Service Depot.  
If it is placed over the edge  
of a basin or sink be sure  
the free end of the hose  
should not be underwater.  
Removing the plug:  
If your appliance has a non-rewireable moulded plug  
and you should wish to re-route the mains cable through  
partitions, units etc., please ensure that either:  
the plug is replaced by a fused 13 ampere rewireable plug  
bearing the BSI mark of approval.  
or:  
! We advise against the use of hose extensions; in case of  
absolute need, the extension must have the same diameter  
as the original hose and must not exceed 150 cm in length.  
Ensure that if the drain hose is pushed into a standpipe, that  
the end does not go down more than 15cms (6 inches).  
If the hose is pushed down too far, this may cause the  
machine to self -syphon ie. continuously empty as it is filling.  
the mains cable is wired directly into a 13 amp cable  
outlet, controlled by a switch, (in compliance with BS  
5733) which is accessible without moving the appliance.  
Disposing of the plug:  
Ensure that before disposing of the plug itself, you make  
the pins unusable so that it cannot be accidentally inserted  
into a socket.  
Electric connection  
Instructions for connecting cable to an alternative plug:  
Important: the wires in the mains lead are coloured in  
accordance with the following code:  
Before plugging the appliance into the mains socket, make  
sure that:  
Green & Yellow  
Blue  
Brown  
Earth  
Neutral  
Live  
the socket is earthed and in compliance with the  
applicable law;  
the socket is able to sustain the appliances maximum  
power load indicated on the Technical Data Plate fixed  
on the machine;  
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As the colours of the wires in the lead may not correspond  
with the coloured markings identifying the terminals in your  
plug, proceed as follows:  
Connect Green & Yellow wire to terminal marked E or  
or coloured Green or Green & Yellow.  
The first wash cycle  
GB  
Once the appliance has been installed, and before you use  
it for the first time, run a wash cycle with detergent and no  
laundry, using the wash cycle 2.  
Connect Brown wire to terminal marked L or coloured Red.  
Connect Blue wire to terminal marked N or coloured Black.  
If a 13 amp plug (BS 1363) is used it must be fitted with a  
13 amp fuse, either in the plug or adaptor or at the  
distribution board.  
If you are in any doubt regarding the electrical supply to  
your machine, consult a qualified electrician before use.  
How to connect an alternative plug:  
The wires in this mains lead are coloured in accordance  
with the following code:  
BLUE  
BROWN  
NEUTRAL (N)  
LIVE (L)  
GREEN & YELLOW  
EARTH (E)  
GREEN &  
YELLOW  
13 ampere fuse  
BROWN  
BLUE  
CROSS-BAR  
CORD GRIP  
Disposing of the appliance:  
When disposing of the appliance please remove the plug  
by cutting the mains cable as close as possible to the plug  
body and dispose of it as described above.  
! The washing machine should not be installed in an  
outdoor environment, not even where the area is sheltered,  
because it may be very dangerous to leave it exposed to  
damp, rain and thunderstorms.  
! When the washing machine is installed, the mains socket  
must be within easy reach.  
! Do not use extensions or multiple sockets.  
! The power supply cable must never be bent or  
dangerously compressed.  
! The power supply cable must only be replaced by an  
authorised serviceman.  
Warning! The company denies all liability if and when these  
norms are not respected.  
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GB  
Technical data  
Model  
WMPF 823  
width 59.5 cm  
height 85 cm  
depth 60.5 cm  
Dimensions  
Capacity  
from 1 to 8 kg  
Electrical  
please refer to the technical data plate  
fixed to the machine  
connections  
maximum pressure 1 MPa (10 bar)  
Water connections minimum pressure 0.05 MPa (0.5 bar)  
drum capacity 62 litres  
Spin speed  
up to 1200 rotations per minute  
Test Program-  
mes according to  
2010/1061  
programme 4; temperature 60°C;  
programme 5; temperature 40°C.  
This appliance conforms to the following  
EC Directives:  
- 2004/108/EC (Electromagnetic Compa-  
tibility)  
- 2006/95/EC (Low Voltage)  
- 2002/96/EC  
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Description of the washing  
machine  
Control panel  
GB  
TEMPERATURE  
CHILD  
CLEANING  
ACTION  
button  
button  
LOCK  
button  
ON/OFF  
button  
DISPLAY  
START/PAUSE  
button and indicator  
light  
OPTION  
SPIN  
button and  
indicator light  
WASH  
Detergent dispenser drawer  
button  
CYCLE  
SELECTOR  
KNOB  
DELAY  
TIMER  
button  
Detergent dispenser drawer: used to dispense  
detergents and washing additives ( see “Detergents and  
laundry”).  
DELAY TIMER  
the selected wash cycle; the delay period appears on the  
display.  
button: press to set a delayed start for  
ON/OFF  
button: press this briefly to switch the  
START/PAUSE button and indicator light: when the green  
indicator light flashes slowly, press the button to start a  
wash cycle. Once the cycle has begun the indicator light  
will remain lit in a fixed manner. To pause the wash cycle,  
press the button again; the indicator light will flash in an  
machine on or off. The START/PAUSE indicator light which  
flashes slowly in a green colour shows that the machine is  
switched on. To switch off the washing machine during the  
wash cycle, press and hold the button for approximately 3  
seconds; if the button is pressed briefly or accidentally the  
machine will not switch off.  
amber colour. If the  
symbol is not illuminated, the door  
may be opened. To start the wash cycle from the point at  
which it was interrupted, press the button again.  
If the machine is switched off during a wash cycle, this  
wash cycle will be cancelled.  
CHILD LOCK button  
lock, press and hold the button for approximately 2  
seconds. When the symbol is illuminated, the control  
panel is locked. This means it is possible to prevent wash  
cycles from being modified accidentally, especially where  
there are children in the home. To deactivate the control  
panel lock, press and hold the button for approximately 2  
seconds.  
: to activate the control panel  
WASH CYCLE SELECTOR KNOB: used to set the  
desired wash cycle (see “Table of programmes and wash  
cycles”).  
OPTION button and indicator light: press to select the  
available options. The indicator light corresponding to the  
selected option will remain lit.  
CLEANING ACTION button  
wash intensity.  
: to select the desired  
Standby mode  
This washing machine, in compliance with new energy  
saving regulations, is fitted with an automatic standby  
system which is enabled after about 30 minutes if no  
activity is detected. Press the ON-OFF button briefly and  
wait for the machine to start up again.  
TEMPERATURE  
completely exclude the temperature; the value appears on  
the display.  
button: press to reduce or  
SPIN  
button: press to reduce or completely exclude  
the spin cycle; the value appears on the display.  
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Display  
GB  
The display is useful when programming the machine and provides a great deal of information.  
The duration of the available wash cycles and the remaining time of a running cycle appear; if the DELAY TIMER option has  
been set, the countdown to the start of the selected wash cycle will appear.  
Pressing the corresponding button allows you to view the maximum spin speed and temperature values attained by the  
machine during the set wash cycle, or the values selected most recently, if these are compatible with the set wash cycle.  
DOOR LOCKED  
indicator light:  
The lit symbol indicates that the door is locked. To prevent any damage, wait until the symbol turns off before opening the door.  
To open the door while a cycle is in progress, press the START/PAUSE button; if the DOOR LOCKED  
off the door may be opened.  
symbol is switched  
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Running a wash cycle  
For lightly-soiled garments or a more delicate treatment  
of the fabrics, press button until the “Delicate”  
level is reached. The cycle will reduce drum rotation  
to ensure washing results that are perfect for delicate  
garments.  
1. SWITCH THE MACHINE ON. Press the  
button;  
GB  
the START/PAUSE indicator light will flash slowly in a  
green colour.  
2. LOAD THE LAUNDRY. Open the porthole door.  
Load the laundry, making sure you do not exceed  
the maximum load value indicated in the table of  
programmes and wash cycles on the following page.  
Modify the cycle settings.  
• Press the button to enable the option; the indicator  
light corresponding to the button will switch on.  
• Press the button again to disable the option; the  
indicator light will switch off.  
! If the selected option is not compatible with the set  
wash cycle, the indicator light will flash and the option  
will not be activated.  
3. MEASURE OUT THE DETERGENT. Pull out the  
detergent dispenser drawer and pour the detergent into  
the relevant compartments as described in “Detergents  
and laundry”.  
4. CLOSE THE DOOR.  
5. SELECT THE WASH CYCLE. Use the WASH CYCLE  
SELECTOR knob to select the desired wash cycle. A  
temperature and spin speed is set for each wash cycle;  
these values may be adjusted. The duration of the cycle  
will appear on the display.  
! The options may affect the recommended load value  
and/or the duration of the cycle.  
7. START THE WASH CYCLE. Press the START/  
PAUSE button. The corresponding indicator light will  
turn green, remaining lit in a fixed manner, and the door  
6. CUSTOMISE THE WASH CYCLE. Use the relevant  
will be locked (the DOOR LOCKED  
symbol will  
buttons:  
be lit). To change a wash cycle while it is in progress,  
pause the washing machine using the START/PAUSE  
button (the START/PAUSE indicator light will flash  
slowly in an amber colour); then select the desired cycle  
and press the START/PAUSE button again.  
To open the door while a cycle is in progress, press  
the START/PAUSE button; if the DOOR LOCKED  
symbol is switched off the door may be opened. Press  
the START/PAUSE button again to restart the wash  
cycle from the point at which it was interrupted.  
Modify the temperature and/or spin  
speed. The machine automatically displays the  
maximum temperature and spin speed values set for  
the selected cycle, or the most recently-used settings  
if they are compatible with the selected cycle. The  
temperature can be decreased by pressing the  
button, until the cold wash “OFF” setting is reached.  
The spin speed may be progressively reduced by  
pressing the  
button, until it is completely excluded  
(the “OFF” setting). If these buttons are pressed again,  
the maximum values are restored.  
8. THE END OF THE WASH CYCLE. This will be  
indicated by the text “END” on the display; when the  
DOOR LOCKED  
be opened. Open the door, unload the laundry and  
switch off the machine.  
symbol switches off the door may  
Setting a delayed start.  
To set a delayed start for the selected cycle, press the  
corresponding button repeatedly until the required delay  
period has been reached. When this option has been  
! If you wish to cancel a cycle which has already begun,  
activated, the  
symbol lights up on the display. To  
press and hold the  
button. The cycle will be stopped  
remove the delayed start setting, press the button until  
and the machine will switch off.  
the text “OFF” appears on the display.  
Load balancing system  
Set the desired wash intensity.  
Before every spin cycle, to avoid excessive vibrations  
before every spin and to distribute the load in a uniform  
manner, the drum rotates continuously at a speed which  
is slightly greater than the washing rotation speed. If,  
after several attempts, the load is not balanced correctly,  
the machine spins at a reduced spin speed. If the load is  
excessively unbalanced, the washing machine performs  
the distribution process instead of spinning. To encourage  
improved load distribution and balance, we recommend  
small and large garments are mixed in the load.  
Option  
makes it possible to optimise washing based  
on the level of soil in the fabrics and on desired wash  
cycle intensity.  
Select the wash programme: the cycle will be  
automatically set to “Normal” as optimised for garments  
with an average level of soil (this setting is not applicable  
to the “Wool” cycle, which is automatically set to  
Delicate”).  
For heavily-soiled garments press  
button until  
the “Intensive” level is reached. This level ensures  
a high-performance wash due to a larger quantity of  
water used in the initial phase of the cycle and due to  
increased drum rotation. It is useful when removing the  
most stubborn stains.  
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Wash cycles and options  
Table of programmes and wash cycles  
GB  
Detergents  
Max.  
temp.  
(°C)  
Max.  
speed  
(rpm)  
Max.  
load  
(kg)  
Cycle  
duration  
Description of the wash cycle  
Fabric  
Wash  
softener  
CLEAN Plus  
Anti Stain  
1
2
3
4
5
6
6
40°  
60°  
90°  
60°  
40°  
60°  
40°  
1200  
1200  
1200  
1200  
1200  
800  
5
5
8
8
8
4
4
Whites  
Cottons (4): extremely soiled whites.  
Cottons (1): heavily soiled whites and resistant colours.  
Cottons (2-3): lightly soiled resistant colours.  
Synthetics: heavily soiled resistant colours.  
Synthetics (5): heavily soiled resistant colours.  
SPECIALS  
800  
Anti Allergy  
7
8
60°  
40°  
40°  
30°  
1200  
1000  
800  
0
5
5
2
1
Baby  
9
Wool: for wool, cashmere, etc.  
Delicates  
10  
Fastwash 60’: to refresh normal soiled garments quickly (not suitable for wool,  
silk and clothes which require washing by hand).  
11  
60°  
1200  
3.5  
ECO CYCLES  
Cold  
Water  
12 Cottons  
13 Synthetics  
14 Fast 30’  
1200  
800  
8
3
3
Cold  
Water  
Cold  
Water  
800  
Partials cycles  
Rinse  
-
-
1200  
1200  
-
-
8
8
Spin+Pump out  
-
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary accor-  
ding to factors such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.  
For all Test Institutes:  
1) Test wash cycle in compliance with regulation 2010/1061: set wash cycle 4 with a temperature of 60°C.  
2) Test wash cycle in compliance with regulation 2010/1061: set wash cycle 5 with a temperature of 40°C.  
3) Long wash cycle for cottons: set wash cycle 5 with a temperature of 40°C.  
4) Short wash cycle for cottons: set wash cycle 3 with a temperature of 40°C.  
5) Long wash cycle for synthetics: set wash cycle 6 with a temperature of 40°C.  
Wash options  
Timer Saver  
If you select this option, the wash cycle duration will be  
reduced by up to 50%, depending on the selected cycle,  
thereby guaranteeing simultaneous water and energy saving.  
Use this cycle for lightly soiled garments.  
! It cannot be used in conjunction with wash cycles 1, 2, 7,  
8, 9, 10, 11, 12, 13, 14,  
,
.
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Detergents and laundry  
Detergent dispenser drawer  
Special wash cycles  
GB  
Anti Stain: the programme 1 is suitable to heavily-soiled  
garments with resistant colours. It ensures a washing  
class that is higher than the standard class (A class). When  
running the programme, do not mix garments of different  
colours. We recommend the use of powder detergent.  
Pre-treatment with special additives is recommended if  
there are obstinate stains.  
Whites: use this cycle 2 to wash white clothes. The  
programme is designed to maintain the brightness of white  
clothes over time. Use powder detergent for best results.  
Anti allergy: use programme 7 to remove major allergens  
such as pollen, mites, cat’s and dog’s hair.  
Successful washing results also depend on the correct  
dose of detergent: adding too much detergent will not  
necessarily result in a more efficient wash, and may in  
fact cause build up on the inside of your appliance and  
contribute to environmental pollution.  
! Do not use hand washing detergents; they create too  
much foam.  
Open the detergent  
A
B
dispenser drawer and pour  
in the detergent or washing  
additive, as follows.  
Baby: use the special wash cycle 8 to remove the remove  
the soiling typically caused by babies, while removing all  
traces of detergent from nappies in order to prevent the  
delicate skin of babies from suffering allergic reactions. The  
cycle has been designed to reduce the amount of bacteria by  
using a greater quantity of water and optimising the effect of  
special disinfecting additives added to the detergent.  
Wool: is the only washing machine manufacturer to have  
been awarded the prestigious Woolmark Platinum Care  
endorsement (M.0508) by the Woolmark Company, which  
means that all woollen garments may be washed in the  
washing machine, even those which state “hand wash  
*
1
2
! Do not pour detergent into the middle compartment (*).  
Detergent should only be poured into the compartment 1.  
compartment 1: Detergent for the wash cycle  
(powder or liquid)  
If liquid detergent is used, it is recommended that the  
removable plastic partition A (supplied) be used for proper  
dosage.  
If powder detergent is used, place the partition into slot B.  
compartment 2: Additives (fabric softeners, etc.)  
The fabric softener should not overflow the grid.  
only”  
on the label. Wash cycle 9 therefore offers  
complete peace of mind when washing woollen garments  
in the washing machine (max. load 2 kg) and guarantees  
optimal performance.  
Delicates: use programme 10 to wash very delicate  
garments having strasses or sequins.  
We recommend turning the garments inside out before  
washing and placing small items into the special bag for  
washing delicates.  
Use liquid detergent on delicate garments for best results.  
To wash silk garments and curtains select the cycle 10  
Preparing the laundry  
• Divide the laundry according to:  
- the type of fabric/the symbol on the label  
- the colours: separate coloured garments from whites.  
• Empty all garment pockets and check the buttons.  
• Do not exceed the listed values, which refer to the  
weight of the laundry when dry:  
and set the “Delicate” level from option  
; the machine  
will end the cycle while the laundry is soaking and the  
START/PAUSE” indicator light will flash. To drain the water  
so that the laundry may be removed, press the START/  
PAUSE button.  
Durable fabrics: max. 8 kg  
Synthetic fabrics: max. 4 kg  
Delicate fabrics: max. 2 kg  
Wool: max. 2 kg  
Eco cycles  
The Eco Cycles assure energy saving by eliminating the  
need of heating water and it’s an advantage both to  
your energy bill and the environment! These innovative  
Eco programmes (Cottons, Synthetics and Fast 30’)  
are available for various fabrics and different quantity of  
garment; they have been designed to guarantee a high  
cleaning action even at low temperature and can be  
used for lightly to medium soiled loads.  
Silk: max. 2 kg  
How much does your laundry weigh?  
1 sheet 400-500 g  
1 pillow case 150-200 g  
1 tablecloth 400-500 g  
Eco Cycles give the best results thanks to an intensified  
wash action, water optimization and are carried out in  
the same average time of a standard cycle.  
1 bathrobe 900-1,200 g  
1 towel 150-250 g  
For the best washing results with Eco Cycles we  
recommend the usage of a liquid detergent.  
10  
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Precautions and tips  
! This washing machine was designed and constructed  
in accordance with international safety regulations. The  
following information is provided for safety reasons and  
must therefore be read carefully.  
Opening the porthole door manually  
GB  
In the event that it is not possible to open the porthole  
door due to a powercut, and if you wish to remove the  
laundry, proceed as follows:  
General safety  
1. remove the plug from the  
electrical socket.  
• This appliance was designed for domestic use only.  
2. make sure the water level  
inside the machine is lower  
than the door opening; if  
it is not, remove excess  
water using the drain hose,  
collecting it in a bucket as  
indicated in the figure.  
• This appliance is not intended for use by persons  
(including children) with reduced physical, sensory or  
mental capabilities, or lack of experience and knowledge,  
unless they have been given supervision or instruction  
concerning use of the appliance by a person responsible  
for their safety. Children should be supervised to ensure  
that they do not play with the appliance.  
• Do not touch the machine when barefoot or with wet or  
damp hands or feet.  
3. using a screwdriver,  
• Do not pull on the power supply cable when unplugging  
the appliance from the electricity socket. Hold the plug  
and pull.  
remove the cover panel on  
the lower front part of the  
washing machine (see figure).  
• Do not open the detergent dispenser drawer while the  
machine is in operation.  
• Do not touch the drained water as it may reach  
extremely high temperatures.  
• Never force the porthole door. This could damage the safety  
lock mechanism designed to prevent accidental opening.  
• If the appliance breaks down, do not under any  
circumstances access the internal mechanisms in an  
attempt to repair it yourself.  
• Always keep children well away from the appliance while  
it is operating.  
• The door can become quite hot during the wash cycle.  
• If the appliance has to be moved, work in a group of two  
or three people and handle it with the utmost care. Never  
try to do this alone, because the appliance is very heavy.  
• Before loading laundry into the washing machine, make  
sure the drum is empty.  
4. pull outwards using the tab as indicated in the figure,  
until the plastic tie-rod is freed from its stop position; pull  
downwards and open the door at the same time.  
Disposal  
5. reposition the panel, making sure the hooks are securely  
in place before you push it onto the appliance.  
Disposing of the packaging materials: observe local  
regulations so that the packaging may be re-used.  
The European Directive 2002/96/EC on Waste Electrical  
and Electronic Equipment, requires that old household  
electrical appliances must not be disposed of in the  
normal unsorted municipal waste stream. Old appliances  
must be collected separately in order to optimise the  
recovery and recycling of the materials they contain and  
reduce the impact on human health and the environment.  
The crossed out “wheeled bin” symbol on the product  
reminds you of your obligation, that when you dispose of  
the appliance it must be separately collected. Consumers  
should contact their local authority or retailer for information  
concerning the correct disposal of their old appliance.  
11  
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Care and maintenance  
Cutting off the water and electricity  
supplies  
Caring for the door and drum of your  
appliance  
GB  
• Turn off the water tap after every wash cycle. This will limit  
wear on the hydraulic system inside the washing machine  
and help to prevent leaks.  
• Always leave the porthole door ajar in order to prevent  
unpleasant odours from forming.  
Cleaning the pump  
• Unplug the washing machine when cleaning it and  
during all maintenance work.  
The washing machine is fitted with a self-cleaning pump  
which does not require any maintenance. Sometimes,  
small items (such as coins or buttons) may fall into the pre-  
chamber which protects the pump, situated in its bottom  
part.  
Cleaning the washing machine  
• The outer parts and rubber components of the  
appliance can be cleaned using a soft cloth soaked in  
lukewarm soapy water. Do not use solvents or abrasives.  
• The washing machine has a “Auto Clean” programme  
for its internal parts that must be run with no load in the  
drum.  
! Make sure the wash cycle has finished and unplug the  
appliance.  
To access the pre-chamber:  
To help the wash cycle you may want to use either the  
detergent (i.e. a quantity 10% the quantity specified for  
lightly-soiled garments) or special additives to clean the  
washing machine. We recommend running a cleaning  
programme every 40 wash cycles.  
1. using a screwdriver,  
remove the cover panel  
on the lower front part of  
the washing machine (see  
figure);  
To start the programme press button A for 5 seconds  
(see figure).  
The programme will start automatically and will run for  
about 70 minutes. To stop the cycle press the START/  
PAUSE button.  
A
2. unscrew the lid by  
rotating it anti-clockwise  
(see figure): a little water  
may trickle out. This is  
perfectly normal;  
Cleaning the detergent dispenser drawer  
Remove the dispenser by  
raising it and pulling it out  
(see figure).  
Wash it under running  
water; this operation should  
be repeated frequently.  
3. clean the inside thoroughly;  
4. screw the lid back on;  
5. reposition the panel, making sure the hooks are securely  
in place before you push it onto the appliance.  
1
Checking the water inlet hose  
2
Check the inlet hose at least once a year. If there are any  
cracks, it should be replaced immediately: during the wash  
cycles, water pressure is very strong and a cracked hose  
could easily split open.  
! Never use second-hand hoses.  
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Troubleshooting  
Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Service (see “ Service”),  
make sure that the problem cannot be not solved easily using the following list.  
GB  
Problem:  
The machine does not switch on.  
Possible causes / Solutions:  
• The appliance is not plugged into the socket fully, or not enough to make contact.  
• There is no power to the socket, or the fuse has blown in the mains plug.  
The wash cycle does not start.  
• The door is not closed properly.  
• The ON/OFF button has not been pressed.  
• The START/PAUSE button has not been pressed.  
• The water tap has not been turned on to allow water to flow into the machine.  
• A delayed start has been set.  
The machine does not fill with  
water or ‘H20’ flashes in the  
display.  
• The water inlet hose is kinked.  
• The water inlet hose is not connected to the water supply.  
• The water pressure is too low.  
• The water tap has not been turned on to allow water to flow into the machine.  
• There is no water supply to the house.  
• The inlet valve filter is blocked.  
• The START/PAUSE button has not been pressed.  
The machine continuously fills with • The top of the drain hose is too low - It must be fitted at a height between 65  
water and continually drains away  
or Water left in the drum  
or Stuck on wash.  
and 100 cm from the floor (see “Installation”).  
• The drain hose is connected incorrectly to the sink trap allowing water to run  
into the machine, the drain hose must be positioned higher than the bottom of  
the sink to prevent water flowing down the drain hose.  
• The end of the drain hose has been pushed too far down the standpipe, the  
‘U’ bracket should be fitted 100 mm from the end of the drain hose.  
The machine does not drain or spin • The Pump filter is blocked.  
- (error lights flashing).  
• The drain hose is kinked (see “Installation”).  
• New Installation - The blanking cap or spigot has not been removed if  
connected under a sink.  
• The drain hose or sink trap is blocked.  
The machine does spin.  
• The Spin Speed is set to “OFF”.  
The programme takes too long.  
• Programme times will vary due to water pressure, the incoming water  
temperature and if the wash load goes out of balance. This will increase the  
programme times accordingly (see ‘ The machine wont spin properly’ below).  
The Display sticks at one ‘time to  
end’ for more than 1 Minute or the  
Display changes the estimated ‘Time  
to End’ during the programme.  
• The display time is for guidance only - it is not a precise time to finish and  
may vary.  
The machine vibrates a lot during  
the spin cycle.  
• The feet have not been adjusted, enabling the machine to rock.  
• New Installation - Either the Transit Bolts including the plastic spacers, or the  
Polystyrene Packaging have not been removed when installing the machine.  
• The machine is trapped between cabinets and/or walls.  
• The load is in a slight out of balance condition and machine is spinning, but at  
a lower speed.  
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The machine is noisy.  
• There will always be some motor, pump and drum noise during spin.  
GB  
The machine wont spin properly.  
• Out of Balance detected when attempting to go into a spin cycle - If this  
happens the machine will continue to try to repeat the distribution of the load  
required before the machine will go into higher spin speeds - This will increase  
the programme time accordingly. This is a safety feature to prevent damage.  
Out of Balance can be caused by washing a single heavy item (eg duvet, quilt,  
etc). - Try the programme again using a different load.  
The machine leaks from the  
dispenser.  
• The dispenser drawer is blocked with detergent and requires cleaning.  
• The water pressure is too high and requires turning down - turn down the tap  
on the water supply pipe slightly and try again.  
• The machine is tilting forwards - It must be level when in its final position.  
The machine leaks (other than  
dispenser).  
• The fill hose is loose, check both the cabinet and tap ends.  
• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill  
hose is missing the rubber washer.  
• The drain hose is not fixed in properly.  
The option lights and the START/  
PAUSE indicator light are flash  
rapidly and an error code appears  
on the display (eg F-01, F-..).  
• Switch off the machine and unplug it, wait for approximately 1 minute and then  
switch back on again. If the problem persists contact Technical Assistance  
Centre.  
The machine smells.  
• The machine requires a service wash. Run a 90 degree wash cycle with  
detergent and no laundry.  
The machine door cannot be  
opened.  
• The door will not open until the door lock indicator light goes out shortly after  
the program has finished.  
• If there is no power to the machine you need to perform the manual unlocking  
procedure.  
Door Seal damaged at the bottom.  
• The door seal has drainage holes at the bottom - This is normal.  
• The water level is correct if it can be seen at the bottom of the door.  
The water level is too low when  
the machine is washing.  
There is too much foam.  
• The detergent is not suitable for machine washing (it should display the text  
‘for washing machines’ or ‘hand and machine wash’ or the like).  
Too much detergent was used - less detergent is required in soft water.  
After completing the programme,  
or before starting a programme,  
the machine has turned itself off  
(no lights).  
To comply with new energy saving regulations the machine is fitted with an  
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate  
the machine, it can then either be switched off or a new programme selected.  
General.  
Your washing machine contains sensors that monitor progress during the wash  
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/progress).  
Normally, if your machine successfully completes the cycle, there is unlikely to  
be anything wrong!  
Remember, you will be charged for a service call for problems caused by incorrect installation, as listed above.  
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.  
Do not wash items which do not have a wash label, or wash items that are not intended as machine  
washable.  
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Assistance  
Guarantee  
12 Months Parts and Labour Guarantee  
GB  
Your appliance has the benefit of our manufacturers guarantee, which covers the cost of breakdown repairs  
for twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of  
either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost  
to you.  
This guarantee is subject to the following conditions:  
-
The appliance has been installed and operated correctly and in accordance with our  
operating and maintenance instructions.  
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise  
interfered with by any person not authorised by us.  
-
-
-
Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
-
-
-
Damage resulting from transportation, improper use, neglect or interference or as a result  
of improper installation.  
Replacement of any consumable item or accessory . These include but are not limited to: plugs,  
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL  
OR NON-DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you  
registering your appliance with us and the parts being fitted by one of our authorised engineers. There will  
be a charge for our engineers time. To activate the extra parts warranty on your appliance, simply call our  
registration line on 08448 24 24 24 (ROI 01 230 0800).  
Extended Guarantees  
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair  
bills for the life of your policy. To find the ideal plan for you please call our advice line on  
08448 226 226 (Republic of Ireland 01 230 0233).  
Free Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you  
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service  
Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or, where  
necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will replace your  
machine or, if you prefer, give you your money back.  
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195092400.02  
06/2011  
-
Xerox Fabriano  
After Sales Service  
No one is better placed to care for your Hotpoint appliance during the course of its working  
life than us - the manufacturer.  
GB  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1000  
fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08448 224 224  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08448 225 225  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee  
you must register your appliance with us.  
UK: 08448 24 24 24  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17  
Recycling & Disposal Information  
As part of Hotpoints continued commitment to helping the environment, Hotpoint reserves the right to use  
quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove  
the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to  
ensure that the appliance can no longer be plugged into a mains socket, and the door  
16  
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