Instructions for Installation and Use
Refrigerator
Model RTA 41
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PRODUCT SAFETY
7. Never put ice cubes just removed from the freezer into
your mouth because they could stick to your mouth and
cause burns.
8. Never clean the appliance or perform maintenance without
first disconnecting it from the electrical mains. Turning the
thermostat knob to the "OFF" setting does not suffice to
break all electrical contact with the mains.
9. Before having your old refrigerator picked up for disposal,
remove or make inoperable any locking devices to prevent
children who might play in or around the appliance from
being locked inside.
10. Before calling for service/assistance in the case of mal-
function, consult the chapter entitled “TROUBLESHOOTING"
to determine whether it is possible to eliminate the prob-
lem. Do not try to repair the problem by trying to access the
internal components of the appliance.
11. If damaged, the power supply cord on this appliance
must necessarily be replaced by our service centre because
special tools are required for replacement.
12. Do not use electric appliances inside the compartment
for food storage, if these are not those recommended by
the manufacturer.
13. At the end of the functional life of your appliance –
containing cyclopentane gas in the insulation foam and
perhaps gas R600a (isobutane) in the refrigeration circuit –
the latter should made safe before being sent to the dump.
For this operation, please contact your dealer or the Local
Organisation in charge of waste disposal.
ATTENTION
Read your manual carefully since it contains instructions
which will ensure safe installation, use and maintenance of
your appliance.
Your Refrigerator is built to International safety standards
(EN60) and has been awarded the European approval mark
(IMQ) for compliance with UK electrical safety requirements.
It also meets the EC standards on the prevention and elimi-
nation of radio interference (EC directive 87/308 - 02.06.89).
1. This appliance must not be installed outdoors - not even
in an area protected by a roof. It is extremely dangerous to
leave it exposed to rain or storms.
2. It must only be used by adults and exclusively to refriger-
ate and freeze foodstuffs, following the instructions for use
contained in this manual.
3. Do not ever touch or handle the appliance with bare feet
or with wet hands or feet.
4. It is highly recommended that you do not use extension
cords or multiple socket adapters. If the refrigerator is in-
stalled between cabinets, make sure that the cord is not
bent or dangerously pinched or compressed.
5. Never pull on the cord or the refrigerator to remove the
plug from the wall socket - this is very dangerous.
6. Never touch the cooling components within the appli-
ance, especially with wet hands because this could result in
injury.
INSTALLATION
To ensure that the appliance operates properly and to re-
duce energy consumption, it is important that the appliance
is installed correctly.
Electrical Connection and Earthing
Before proceeding with the electrical connection, make sure
that the voltage indicated on the rating plate, located within
the fridge corresponds to the mains voltage in your home
and that the socket is fitted with a standard earthing wire in
accordance with safety standards for 46/90 systems. If the
socket is not fitted with an earthing wire, the manufacturer
will not be held liable for any damages and/or injuries aris-
ing out of the use of the appliance. Do not use multiple
sockets or adapters. Position the appliance in such a way
that you can access the socket where it is plugged in.
Ventilation
The compressor and condenser generate heat and, therefore, need
to be ventilated properly. Avoid placing the appliance in direct
sunlight, or next to an electric stove or similar appliance. Areas
not adequately ventilated are not suitable for this appliance.
Therefore it should be installed in a room with an opening (eg.
window) that provides the appropriate amount of air re-circulation.
It is also important that the room is not too humid.
During installation, make sure not to cover or obstruct the
grates that allow for proper ventilation of the appliance.
For proper ventilation, you must leave:
Insufficient power?
The electrical socket must be able to handle the maximum
power load of the appliance, which is indicated on the rating
plate located within the freezer.
- at least 10cm between the top of any cabinets above it.
- at least 5cm between the sides of the appliance to any
adjacent cabinet/walls.
Before making the electrical connection ...
After the appliance has been delivered, place it in the verti-
cal upright position and wait at least 3 hours before insert-
ing the plug into the socket in order to ensure that it func-
tions properly.
Away from Heat
Avoid positioning the appliance in a place where it is directly
exposed to sunlight or near an oven, hob or the like.
Level
The appliance must be level. If the floor is not level, use the
front adjustable feet to level the appliance.
3
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ELECTRICAL CONNECTION
Fitting a new plug
Your appliance is supplied with a 13amp fused plug
that can be plugged into a 13amp socket for
immediate use. Before using the appliance please
read the instructions below.
IMPORTANT:
WIRES IN THE MAINS LEAD ARE COLOURED IN
ACCORDANCE WITH THE FOLLOWING CODE...
WARNING:
THIS APPLIANCE MUST BE EARTHED.
Green and Yellow- Earth
Blue
Brown
- Neutral
- Live
Replacing fuse covers:
When replacing a faulty fuse, a 13amp ASTA
approved fuse to BS 1362 should always be used
and the fuse cover re-fitted.
If the fuse cover is lost, the plug must not be used
until a replacement is obtained.
As the colours of the wires in the mains lead may
not correspond with the coloured markings
identifying the terminals in your plug, proceed as
follows:
- Connect Green and Yellow wire to
terminal marked 'E' or
Green and Yellow.
- Connect Brown wire to terminal marked
'L' or coloured red or brown.
- Connect Blue wire to terminal marked 'N'
or coloured Black or Blue.
or coloured
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking
or the colour that is embossed in words on the base
of the plug.
If a 13amp plug (BS 1363) is used it must be
fitted with a 13amp fuse. A 15amp plug must be
protected by a 15amp fuse, either in the plug or
adaptor or at the distribution board.
Changing the plug:
Removing the plug
If your appliance has a non-rewireable moulded plug
and you should wish to remove it to add a longer
cable or to re-route the mains cable through
partitions, units etc. please ensure that either:
- The plug is replaced by a fused 13amp re-
wireable plug bearing the BSI mark of
approval.
If you are in any doubt about the electrical
supply to your machine, consult a qualified
electrician before use.
or
- The mains cable is wired directly into a
13amp cable outlet, controlled by a
switch (in compliance with BS 5733)
which is accessible without moving the
appliance.
CE Marking certifies that this appliance
conforms to the following EEC
directives :
Low Voltage Equipment - 73/23/EEC &
93/68 EEC
Electromagnetic Compatibility
89/336/EEC, 92/31/EEC & 93/68/EEC
Disposing of the plug
Cut off and dispose of the supplied plug if it does
not fit your socket. The cable should be cut as close
as possible to the moulded plug.
Remove the fuse.
WARNING:
To avoid a shock hazard do not insert the
discarded plug into a socket anywhere else.
4
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GET TO KNOW YOUR APPLIANCE
A
A
Thermostat knob for regulating
Drain for defrost w ater
H
I
the temperature
Use this knob to regulate the temperature of the
refrigerator. The following settings are available:
Hinged bottle rack
Removable height adjustable shelves
Compartment for storing frozen foods, freezing
J
K
fresh foods and making ice.
Removable wire storage shelf
Levelling feet
L
The refrigerator is off;
1 less cold;
5 colder
Removable door shelves with lid, with egg tray
and lidded butter dish
B
A
Removable miscellaneous shelf
C
D
E
F
Hinged shelf
K
Compartment for a 2 litre bottle
Removable door shelf for bottles
B
C
Fruit and vegetable drawer
G
J
C
D
E
F
I
H
G
L
L
5
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GETTING YOUR APPLIANCE READY FOR USE
opened. After plugging the appliance into the socket, make
NOTICE
sure that the light is on when the door is opened. When
starting the appliance for the first time turn the thermostat
control knob (A) to the coldest setting for 24hrs then adjust
accordingly. After a few hours have passed, you can place
fresh food in the refrigerator compartment and frozen foods
into the freezer.
After the appliance has been delivered, stand it in the
upright position and wait approximately 3 hours be-
fore connecting it to the electrical outlet to guarantee
that it operates properly.
Thermostat setting
The thermostat setting will depend on the location of the
appliance, room temperature and how often the door is
How to use the refrigerator compartment...
whether the compressor is operating or not at a given time.
Do not be concerned about this! The refrigerator is operat-
ing normally.
The thermostat automatically regulates the temperature in-
side the appliance
1 = less cold
If the thermostat knob is positioned on higher settings while
the refrigerator is heavily filled and the ambient tempera-
ture high, the appliance may run continuously, resulting in
the formation of frost on the back cooling area. This will
lead to an increase in energy consumption.
To avoid this situation, just turn the thermostat knob
to a lower setting so that the appliance defrosts auto-
matically.
5 = colder
It is recommended that a medium setting be used.
To increase the amount of space, optimize arrangement and
improve appearance, this appliance has a “cooling area”
located within the back panel of the refrigerator compart-
ment. When the appliance is operating, this panel may be
covered with frost or droplets of water depending on
Storing Food in the Refrigerator Compartment
Food
Storage Time
2 or 3 days
Location in the Refrigerator
Wrapped meat and cleaned fish
(use plastic wrap or pack in plastic bags)
On the shelf above the vegetable crisper
(which is the coldest area).
On the shelf above the vegetable crisper
(which is the coldest area).
Fresh cheese
3 or 4 days
1 month
Eggs
In special egg rack on door.
On any shelf.
Butter, margarine
Cooked or precooked food
(placer in air-tight containers and when cool store
in refrigerator)
3 or 4 days
3 or 4 days
On any shelf.
On any shelf.
Sausages, salami, sandwich meats in general, fresh
pasta, custards,puddings, chocolates, cream
pastries, bread, dry pastries, red tomatoes
Bottled products, milk, drinks, yoghurt
Fruits and legumes
On special door shelves.
In vegetable crisper.
What Not to Store in the Refrigerator
Garlic (transmits odour), onions and leeks.
Bananas (they will turn black).
Citrus fruits.
Potatoes and root vegetables (store in dark, dry places).
6
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- Within the refrigerator compartment, the air circulates natu-
rally, with the colder air falling because it is heavier. This is
the reason why meat and cheeses should be placed above
the vegetable crisper.
- Please follow our instructions carefully on maximum stor-
age time: any food, even the freshest, will not remain edible
for any extended amount of time.
- Contrary to popular belief, cooked foods do not store any
longer than raw food.
- Do not place liquids in containers without covering them
because this will lead to an increase in the level of moisture
within the refrigerator, causing the formation of frost.
- Remember to cool hot food before storing otherwise the
temperature inside the appliance will increase, causing the
compressor to work harder and use more energy.
- Be careful not to place containers (plastic or glass), food or
other objects in direct contact with the cooling area of the
back wall of the refrigerator. This could harm the food, in-
crease energy consumption and facilitate the formation of
condensate (on food, containers, etc.).
Fig. 2
Fig. 1
- The refrigerator compartment is equipped with conven-
ient, removable shelves (Fig. 1) which can be adjusted for
height using the shelf guides. This allows you to place even
large containers and foodstuffs in the refrigerator.
The side bottle rack can be used either for storing bottles
(Fig. 2) as well as several cans (2-4) placed horizontally (Fig.
3). If not in use, the bottle/can rack can be tipped up and
away to make more room inside the refrigerator.
Fig. 3
How to use the freezer compartment...
- In order to freeze and then thaw foods optimally, it is rec-
ommended that you divide food into small portions so that
they freeze quickly and uniformly. The packages should be
clearly marked with the content and the date they were
frozen.
- For the preparation of food to be frozen, please con-
sult a specialized manual.
- Food that has be thawed, even partially, must not be re-
frozen: you must cook it in order to consume it (within 24
hours) or to freeze it once again.
- Do not open the freezer door in the event of a power
failure or malfunction. This precaution will slow the rise in
temperature within the compartment. If the door is not
opened, frozen and fast-frozen foods will remain in their
current state for approximately 9-14 hours.
- Do not place full bottles in the freezer: they could easily
burst because all liquids increase in volume when they freeze.
- Fill the ice cube trays about 3/4 full.
- If the ambient temperature remains below 14°C for an
extended period of time, the temperature needed for ex-
tended storage of food in the freezer will not be reached,
resulting in reduced storage life of the food.
- Fresh foods that you intend to freeze must not be placed
in contact with those that are already frozen or those that
have been fast-frozen. Rather, they must placed atop the
grate in the freezer compartment, in contact with the walls
of the compartment (back or side) if possible. Please keep in
mind that proper conservation of frozen foods depends on
the speed with which they are frozen.
- During the freezing process, avoid opening the door of the
freezer.
- The maximum daily quantity of food that can be frozen is
indicated on the rating plate located to the left of the veg-
etable crisper.
7
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ENERGY SAVING TIPS
- No Hot Foods
- Install the Appliance Correctly
A hot pot or pan placed in the refrigerator immediately raises
the temperature several degrees. Let hot cookware and food
cool to ambient temperature before placing them in the re-
frigerator.
This means that the appliance should be installed away from
heat sources or direct sunlight in a well ventilated room.
- Use the Right Temperature Setting
A setting which is too cold increases energy consumption.
- Defrost the Freezer
- Do not Overfill
Check the thickness of the frost on the walls of the freezer
and immediately defrost it if the layer of frost is too thick.
(see the section entitled, “Keeping your Appliance in Shape”).
To conserve food properly, the cold air must circulate freely
within the refrigerator. If it is overfilled, this will prevent proper
air circulation, forcing the compressor to work continuously.
- Close the Doors
Open your refrigerator as little as possible because each time
you do so you loose much of the cold air. To raise the tem-
perature to the proper level again, the motor must work for
a long time, consuming energy.
- Keep an Eye on the Seals
Keep the seals clean and make sure that they adhere well to
the door. This alone will ensure that no cold air escapes.
8
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FOOD STORAGE
Meat and Fish
Tenderising
(days)
Storage
(months)
Food
Wrapping
Tinfoil
Thawing Time
Not required.
Not required.
Not required.
Not required.
Beef Roast
Lamb
2 / 3
1 / 2
1
9 / 10
Tinfoil
6
6
8
Pork Roast
Veal Roast
Tinfoil
Tinfoil
1
Each piece wrapped in cling wrap and then
in tinfoil (4 to 6 slices)
Veal/Pork Chops
Veal/Lamb Cutlets
Minced Meat
6
6
2
Not required.
Each piece wrapped in cling wrap and then
in tinfoil (4 to 6 slices)
Not required.
In aluminium containers covered with cling
wrap.
Freshly
minced
Slowly in refrigerator.
Heart and Liver
Sausages
Plastic Baggies
Cling Wrap or Tinfoil
Tinfoil
3
2
Not required.
As necessary.
Chicken and Turkey
Duck and Goose
1 / 3
1 / 4
1 / 3
3 / 4
5 / 6
9
Very slowly in refrigerator.
Very slowly in refrigerator.
Very slowly in refrigerator.
Very slowly in refrigerator.
Very slowly in refrigerator.
Very slowly in refrigerator.
Not required.
Tinfoil
6
Pheasant, Partrige and
Wild Duck
Tinfoil
9
Hare and Rabbit
Venison
Tinfoil
6
Tinfoil or Cling Wrap
Tinfoil or Cling Wrap
Plastic Baggies
Plastic Baggies
9
Large Fish
Small Fish
Crustaceans
Shellfish
4 / 6
2 / 3
3 / 6
3
Not required.
Store in salted water in aluminium
containers or plastic containers.
Very slowly in refrigerator.
In hot water.
Boiled Fish
Fried Fish
Tinfoil or Cling Wrap
Plastic Baggies
12
4 / 6
Directly in pan.
9
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FOOD STORAGE
Fruits and Vegetables
Blanching
Time
Storage
(months)
Food
Preparation
Wrapping
Thawing Time
In Containers (cover
with syrup)
In refrigerator very
slowly.
Apples and Pears
Peel and cut into slices.
Peel and pit.
2’
12
12
Apricots, Peaches,
Cherries and Plums
In Containers (cover
with syrup)
In refrigerator very
slowly.
1’ / 2’
Strawberries
Blackberries and
Raspberries
In Containers (cover
with sugar)
In refrigerator very
slowly.
Rinse and fry.
10 / 12
In Containers (add
10% sugar)
In refrigerator very
slowly.
Cooked Fruit
Fruit Juice
Cut, cook and strain.
Wash, cut and crush.
12
In Containers (sugar
to taste)
In refrigerator very
slowly.
10 / 12
Remove leaves, cut head into
small pieces and blanch in
water and a little lemon
juice.
Cauliflower
2’
Plastic Baggies
12
Not required.
Cabbage and Brussel Wash and cut into small
1’ / 2’
2’
Plastic Baggies
Plastic Baggies
Plastic Baggies
Plastic Baggies
10 / 12
12
At room temperature.
Not required.
Sprouts
pieces.
Peas
Shell and wash.
French Beans
Wash and slice if required.
2
10 / 12
12
Not required.
Carrots, Peppers and Peel, wash and slice if
3’ / 4’
3’ / 4’
2’
Not required.
Turnips
necessary.
Mushrooms and
Asparagus
Plastic Baggies or
Containers
Wash, peel and cut up.
6
At room temperature.
At room temperature.
Not required.
Spinach
Wash and mince.
Plastic Baggies
12
Wash and cut up in small
pieces.
Plastic Baggies or
Containers
Vegetable for Soups
Various Foods
Bread
3’
6 / 7
Blanching
Time
Storage
(months)
Preparation
Wrapping
Thawing time
At room temperature
and in the oven.
Plastic Baggies
4
6
About 10 minutes at
room temperature, cook
at 100/200°C.
Cakes
Plastic Baggies
At room temperature or
in refrigerator.
Cream
Butter
Plastic Containers
6
6
In original wrapping
or tinfoil
In refrigerator.
Boiled Food or
Vegetable Soup
Plastic or Glass
Containers
At room temperature or
in hot water.
3 / 6
10
Freeze without shells
in small containers
At room temperature or
in refrigerator.
Eggs
10
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CARING FOR YOUR APPLIANCE
Before doing any cleaning, disconnect the appliance
from the electricity (by pulling out the plug or turning
off the general switch in your home).
Cleaning and maintenance
Always unplug the appliance from the mains before
cleaning.
- Your appliance is manufactured with hygienic odourless
materials. To preserve these characteristics, always use sealed
containers for strong smelling foods to avoid the formation
of odours that are difficult to remove.
- Use only a water and bicarbonate solution: Clean the
internal and exterior of your appliance with a sponge soaked
with a warm water and sodium bicarbonate solution, which
is also a good disinfectant. If you do not have any sodium
bicarbonate at home, use neutral detergent.
Defrosting
WARNING: do not damage the refrigeration circuit.
Do not use mechanical devices or other tools to speed
up the defrosting process, unless they have been rec-
ommended by the manufacturer.
How to Defrost the Refrigerator
This appliance defrosts automatically and the water is
channeled to the back toward the drain installed for this
purpose (fig. 4). Here, the heat produced by the compressor
will make it evaporate. The only thing you must do is to
periodically check and clean the hole of the drain, which is
located behind the vegetable crispers, so that the water
drains properly.
- What not to use: Do not use abrasive detergents, bleach or
detergents containing ammonia. Never use solvent based
products.
- Dishwashable: All the removable parts can be cleaned by
soaking in hot soapy water or detergent. If you own a
dishwasher, you may wash these parts in the dishwasher.
Remember to dry thoroughly before replacing them.
- Discontinued use of the appliance: If the appliance is not in
use for any length of time, remember to clean the interior
and dry thoroughly, leaving the doors open to prevent the
formation of bad odours and mould.
- Replacing the light bulb. The bulb for lighting the interior
of the appliance is located at the back of the thermostat
box. Unscrew the burnt bulb and replace it with another
bulb of no more than 15 Watt, follow the instructions
illustrated in fig. 5.
How to Defrost the Freezer
- Every so often, remove the frost with the scraper provided
with the appliance (do not use knives or metal objects).
- If the frost is more than 15 mm thick, the freezer must be
defrosted.
Proceed as follows: turn the thermostat knob (A) to the ·
setting . Then wrap all the frozen and fast-frozen food in
newspaper, placing it either in the refrigerator or in a cool
place. Leave the freezer door open so that the frost thaws
completely. You can speed this process by placing contain-
ers of warm water in the compartment.
Fig. 5
Fig. 4
11
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TROUBLESHOOTING
The refrigerator does not function.
If after all the checks, the appliance still does not operate or
the problem persists, call Hotpoint Service (see KEY CON-
TACTS, back page) and inform them of: the type of prob-
lem, the abbreviation of the model name (Mod.) and the
relative numbers (S/N) written on the rating plate located at
the bottom left next to the vegetable crisper.
Have you checked whether:
• The main switch for the electricity to the apartment or
home has been turned off;
• The plug is properly inserted in the outlet;
• The outlet is adequate; try inserting the plug into another
outlet in the room.
• That the thermostat setting is not in the Off position;
• The fuse in the plug.
Never call on unauthorized technicians and always
refuse spare parts which are not originals.
The refrigerator and the freezer do not cool
properly.
Have you checked whether:
• The doors do not close well or the seals are faulty;
• The doors are left open too long;
• The thermostat knob is not on the proper setting;
• The refrigerator or freezer is overfilled.
The food in the refrigerator becomes too cold.
Have you checked whether:
• The thermostat knob is on the proper setting;
• The food is in contact with the back wall - which is the
coldest part.
The motor runs continuously.
Have you checked whether
• The doors are not closed well or have remained open too
long;
• The ambient temperature is too high;
• The thermostat knob is not on the proper setting.
The appliance makes too much noise.
The gas refrigerant produces a slight noise even when the
compressor is not running (this is not a defect).
Have you checked whether:
• The refrigerator is level.
• The appliance was installed between cabinets or objects
that vibrate and make noise.
There is water on the bottom of the
refrigerator.
Have you checked whether:
• The hole for draining the water from the frost is clogged
(see fig. 4).
12
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DOOR REVERSAL
Warning: Before attempting to remove the doors, switch off the electrical supply and pull out the mains plug.
It is recommended that you remove any loose items/fittings from inside the appliance and place food into insulated containers
whilst carrying out this operation.
You may require assistance to carefully lay the appliance onto its back onto suitable protective materials (i.e. original packaging).
Remove the doors
1. Lay down the appliance on its back.
2. Unscrew, remove and retain the bottom hinge.
3. Slightly open the bottom door and slide downward remove and carefully place to one side
4. Remove centre hinge and spacer if fitted. Slightly open the top door and slide downwards, remove and carefully place to
one side.
5. Unscrew and remove the top front cover from the cabinet .
6. Unscrew and remove the hinge pin and the bolt from the top right hand and refit them into the hole in the left hand side.
Refit the top front cover.
7. Use a thin blunt instrument to
remove the top and bottom
hinge bushes and blanking plugs
4
3
5
from the doors, take care not to
mark the door handle. Reposition
the blanking plugs and bushes on
the opposite side. Fit the blanking
plugs provided into the right
hand two centre hinge holes.
2
1
6
7
Replacing the doors
1. Slide the top door upwards and locate the top hinge pin into the door brush. Reposition the centre hinge on the opposite
side.
2. Carefully slide bottom door upward into the
centre hinge pin.
3. Unscrew the bottom hinge pin and refit it on
1
the opposite side..
2
4. Fit the bottom hinge making sure that the
door is aligned to the cabinet.
3
5. Carefully stand the appliance upright in it’s
required location and make sure it is sitting
level on the floor. Open and close the doors
checking that the gasket makes a good seal
without any gaps when the doors are closed.
Note: Replace loose items/fittings back into the
appliance and leave for at least 15 minutes
4
before switching back on.
13
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After Sales Service
"No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer"
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts
and labour guarantee for the first 12 months. In addition to this you also have the advantage of free
replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales service
options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance
Available 364 days a year with a fast, effective and value for money service. We have the largest white goods
repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a parts and
labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on hand with
help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover
plans to give you total peace of mind.
-
Repair Protection Plan
-
FREE service repairs for a single Hotpoint appliance during the
period of cover.
- Kitchen Cover
-
FREE service repairs for all your Hotpoint appliances less than 8
years old.
Genuine Parts and AccessoriesUK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through our web site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
14
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Guarantee
"Satisfaction guaranteed or your money back"
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service or
visit our web-site at www.theservicecentre.co.uk and where necessary, we will arrange for an engineer
to call. If the technical problem is not resolved under this guarantee, we will replace your machine or,
if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free
replacement parts for the first 5 years (except microwaves, selected integrated appliances and cooker
hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the
following provisions that your appliance:
-
-
Has been installed and used correctly in accordance with this instruction booklet.
Has been used solely for domestic purposes and is located on domestic premises (ie. not for
commercial or trade use).
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Has been properly connected to a suitable electrical supply voltage as stated on the appliance
rating plate.
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Has not been subject to misuse, accident, modified or repaired by anyone other than one of our
own service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to
use quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the
appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into a
mains socket, and the door cannot be locked shut.
15
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Key Contacts
After Sales Service
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in both
the appliances and services we offer.
Repair Service and Information Desk
UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number:
Serial number:
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
Republic of Ireland: (01) 842 6836
Merloni Elettrodomestici UK Ltd. Morley Way, Peterborough, PE2 9JB.
195.039.032.02
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