FRIDGE FREEZER - MODELS RFA07, RFM07, RFA06, RFM06
INSTRUCTIONS FOR INSTALLATION & USE
To ensure that your fridge freezer runs reliably and efficiently follow these steps.
GETTING STARTED:
This appliance must not be installed in a location where the room temperature
drops below 10oC, or exceeds 32oC, for prolonged periods.
STEP 2
STEP 4
STEP 6
STEP 1
Move the fridge freezer
into position, using the
sides of the cabinet.
Take care to avoid
damaging the refrigerant
circuit pipe work on the
rear.
Choose a location for your
fridge freezer, away from
any heat sources and
allow adequate
ventilation - 100mm
(4 inch) gap above.
STEP 3
Before plugging in and
switching on, leave the
fridge freezer in its final
location for at least 15
minutes to allow it to
settle.
Level the fridge freezer by
adjusting the front feet.
This will stop rocking or
vibration and keep the
door aligned.
NB. The spanner is for illustration
only and is not supplied with the
fridge freezer.
STEP 5
Your fridge freezer is now
working.
If after 24 hours your
fridge freezer is not
operating as you want,
refer to the
Plug in and switch on.
Allow the fridge freezer to
cool before placing food
inside.
All food in the fridge
freezer should be
covered.
TROUBLESHOOTING
section.
Read the rest of these instructions to get the best from your appliance and
remember to fill in your guarantee registration.
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Keep this Book in a safe place for quick reference.
Installation
Location & Air Circulation
100mm
(4 inches)
WARNING: This appliance must not be installed in a
location where the room temperature drops below 10oC,
or exceeds 32oC, for prolonged periods. This is because
correct storage temperatures will not be maintained.
Locate your fridge freezer away from sources of heat e.g.
cookers, radiators, direct sunlight as extreme temperature
will affect its performance.
Allow a minimum 100mm (4 inches) between the top of
the fridge freezer and the ceiling or the underside of a
wall cupboard.
Providing you follow the recommended ventilation
requirements you will :-
Prolong the life of the fridge freezer.
Minimise the risk of condensation on the outside of
the fridge freezer.
Minimise the running costs.
Minimise operating sounds caused by vibration.
Minimum space required to open door
The fridge freezer needs a space of 600mm (24 inches) in front to allow the door
to open.
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4
When positioning the fridge freezer next to a unit, a gap of 30mm (1 / inch) can
be left at the hinge side of the door to allow the easy removal of furniture. If
preferred the fridge freezer can be positioned so that a gap is not left. This will
restrict how far the door can be opened but the furniture can still be removed
(see diagrams below). The door hinge side can be changed to make it easier to
open (see ‘Door Reversal’ in the CLEANING & MAINTENANCE section).
TOP VIEW
TOP VIEW
less than 30mm
30mm or more
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Installation
Levelling:
Level the fridge freezer when it is in its final location by adjusting the front feet, until
firm contact is made with the floor. This will stop rocking or vibration and keep the
doors aligned which helps the fridge freezer run reliably and efficiently.
Note: Before plugging in and switching on, leave the fridge freezer standing
in its final location for at least 15 minutes to allow it to settle.
WARNING: Failure to level the appliance correctly may result in misalignment
of the cabinet and/or doors.
Defrost Tube:
A tube is supplied to help feed defrost water into a collecting vessel, ie. a bowl (see
‘Defrosting’ in the CLEANING & MAINTENANCE section).
For safe keeping until required, the tube can be stored in the floor of the freezer
compartment.
Defrost tube in storage position
Floor of the freezer compartment
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Installation
Electrical Supply
WARNING: This appliance must be earthed.
The appliance must be positioned so that the plug is accessible after
installation.
Fuses
Your appliance comes fitted with a plug and a 13A fuse. If you need to replace the
fuse, only use those rated at 13A and ASTA approved to BS1362.
Changing the Plug
Cut off and dispose of the supplied plug if it does not fit your socket.
WARNING: To avoid a shock hazard do not insert the discarded plug into a socket
anywhere else.
IMPORTANT WIRES IN THE MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE
FOLLOWING CODE :
Green/Yellow
Blue
-
-
Earth
Neutral
Brown
-
Live
If you change the plug, the colour of wires in the mains lead may not correspond with
the colour of the markings identifying terminals in the plug. You should therefore
wire it as shown above.
Changing the Mains Lead
This appliance is fitted with a special mains lead. If you need to replace the mains
lead due to damage, one can be bought from Hotpoint Service (see KEY CONTACTS,
back page).
It is strongly advised that this work is carried out by a qualified electrician.
CE Marking certifies that this appliance conforms to the following EEC
directives : Low Voltage Equipment - 72/23/EEC & 93/68 EEC
Electromagnetic Compatibility 89/336/EEC, 92/31/EEC & 93/68/EEC
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Controls
Controlling the Temperature of the Fridge Compartment
The control wheel on the front of the worktop adjusts the internal fridge
compartment temperature. The internal temperature should be 5˚C or colder,
although some sections such as the salad bin will be slightly warmer.
The setting of the control wheel will depend on the location of the appliance, the
room temperature and how often the doors are opened. The normal set point
(marked by a 3 and N on the dial) is usually suitable. If you need to adjust the
temperature turn the control wheel:
Clockwise (higher number) - Colder
Anti-clockwise (lower number) - Warmer
Controlling the Temperature of the Freezer Compartment
With a suitable fridge compartment temperature, the freezer compartment will
automatically be maintained at the correct temperature (below -18˚C).
You can check the temperature of the fridge freezer compartments by using a Fridge
Freezer Thermometer available from Hotpoint Genuine Parts and Accessories Mail
Order Hotline (see KEY CONTACTS back page).
WARNING: Do not use a mercury filled thermometer, as breakage would cause a
health hazard.
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Useful Advice
Note:
Note:
The Rating Plate, which lists the
The photographs indicate the Fast
Freeze and storage areas (see tables).
The fridge cabinet and door furniture
will vary according to each model
specifications.
appliance Model Number and Serial
Number can be found near the bottom
of the freezer compartment on the
interior wall.
A
B
A
B
A
A
B
B
B
C
C
D
B
D
Fast Freeze
Fast Freeze
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Useful Advice
Making the best use of your Fridge Freezer
Note : Always use the handle provided to open the fridge / freezer door.
To ensure that your fridge freezer operates as efficiently as possible :
Follow food packaging “best before/use by” instructions or your suppliers
advice on a suitable maximum storage time.
Keep foods tightly covered to retain moisture and prevent flavour/odour
transference. Plastic bags, aluminium foil, plastic stretch wrap and containers
with lids are ideal.
Select chilled and frozen food last when shopping, transport in a ‘cool bag’
and place in freezer as soon as possible after arriving home.
Avoid opening the doors unnecessarily or for longer than needed.
Allow hot or warm food to cool down in covered containers before placing in
the fridge or freezer, as placing hot food inside reduces efficiency.
Prepare fresh foods for freezing in small quantities to ensure that the food
freezes quickly and so that its quality does not deteriorate.
Ensure that packets/containers of food are dry before freezing otherwise
they may freeze together.
Storing Food in a Fridge
Pack and store cooked and fresh food separately.
Wrap raw or defrosting meat and poultry in polythene or foil and store
below cooked foods and dairy products to avoid contamination of dripping
food juices.
Wrap cheese in greaseproof paper and place in an airtight container or
polythene bag.
Bring to room temperature before consuming.
Empty left over canned food into a covered storage containers before
placing in the fridge.
Position food to allow cold air to circulate freely, ensuring nothing comes
into contact with the back of the fridge compartment, or covers the defrost
gutter drain hole below this.
Use the different storage zones inside your fridge compartment to store a
wide variety of food items.
STORAGE ZONES
Zone Type
Food Storage
A
Cool
Dairy products, Cheese, butter, margarine,
Low fat spreads, cooking fats / lards
Preserves - Jam, curd, marmalade,
spread, salad dressing or sauces.
B
C
Colder
General food storage
Coldest
Meat fish & poultry
Pre-cooked / chilled food
D
Salad Bins
Vegetables, fruit and salad items
(Not recommended for the storage of
bananas or onions).
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Useful Advice
Commodity and Bottle Racks
Commodity racks can be repositioned in the door to suit your storage requirements.
The lidded commodity rack is recommended for the storage of dairy items, such as
butter, margarine and cheese.
To remove, lift rack vertically to release from fixing supports. To replace, align grooves
on either side of the rack above fixing supports and push down until secure.
In order to get the best results from the bottle retainer it is advised that it be
positioned centrally on the bottle rack.
Advice on Adjusting Shelves
Make the most of the interior storage
space by repositioning shelves to suit the
various heights of individual items you
wish to store.
To remove, ensure that the door is open fully.
Slide the shelf forward and tilt from position.
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Useful Advice
Salad Bins
For the storage of fruit, vegetables and salad items.
When storing vegetables, remove unusable leaves and soil. Leave lettuce, cabbage
and cauliflower on the stem.
It is advisable to clean the salad bin regularly, it can be removed by sliding it out from
position.
Note : Care must be taken to ensure that the salad bin is pushed in fully before
shutting the fridge door.
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Useful Advice
STORAGE GUIDE
RFA07, RFM07
RFA06, RFM06
Frozen Food
Storage Capacity
35kg
30kg
Maximum Freezing
Capacity in 24 hours
5kg
4.5kg
Maximum Conservation
Time from Failure
18 hours
21 hours
Storing Food in a Freezer
Freeze and store either fresh food or long term
commercially frozen foods.
Generally speaking long term storage means up to 3
months but this can vary, so always follow your
supplier’s recommendations otherwise refer to the
pictorial guide on the door liner (as shown, right).
Place frozen food in the freezer compartment as soon
as possible after buying it.
Liquid-filled bottles or sealed fizzy drinks must not be
stored in freezer, as they may burst.
Lollipops and water ices should not be given to children
directly from the freezer the low temperature may cause ‘freezer burns’.
Store ice cream towards the top front of the freezer and remove from freezer
15-30 minutes before serving.
Ensure food is labelled and dated before placing in freezer.
When freezing fresh food follow the instructions for using fast freeze (see
CONTROLS section).
Do not allow fresh food to come into contact with food already frozen, the
frozen food could start to defrost.
Once thawed, food should be cooked and eaten within 24 hours or cooked and
refrozen.
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4
Fully defrost your freezer when the ice is between 3-5mm thick ( / inch) (see
CLEANING & MAINTENANCE section).
Note : A thick layer of ice will increase the running costs of your freezer.
Freezing Fresh Food
It is not necessary to alter the control setting.
Transfer any frozen food from the top drawer to the other drawers. Then, place the
fresh food in the top drawer with as much as possible in contact with the base, and if
possible also pushed towards the rear.
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Useful Advice
Advice on Using Freezer Drawers
The freezer compartments can be used with or without the drawers. However, the
bottom drawer needs to remain in position at all times (to maintain the correct
storage temperature).
It is generally more convenient to use the drawers but if a lot of food is to be stored
the drawers can be taken out and food placed directly onto the grids.
Ensure that packets/containers of food are thoroughly dry before placing onto the
grids.
The storage drawers can be easily removed. Pull the drawer towards you until it
reaches it’s stop position. Hold securely on both sides, lift the front of the drawer to
release and remove.
For cleaning advice see CLEANING & MAINTENANCE section.
When using the frozen food storage drawers, ensure that they are pushed back fully
before closing the door.
Food can be separated into different storage drawers for easy identification.
When lifting or removing the large deep drawer it is important to hold the side
handles and not the front handle.
WARNING: The freezer drawers can become heavy when fully loaded with food. Care
must be taken if attempting to lift or carry a full freezer drawer. It is recommended to
remove the required food, rather than the whole freezer drawer.
Note : It is important not to touch or move any of the freezer drawers/parts
with wet hands as it may cause freezer burn or discomfort.
Ice Tray
When making ice, use the tray provided. Take care not to overfill with water.
Uncovered food should not be placed near the ice tray as it can affect the flavour of
the ice.
Note : Empty, wash and refill the ice tray periodically to ensure freshness.
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Defrosting
Defrosting
Fridge compartment
No manual defrosting required
The fridge compartment will defrost automatically. During defrost periods water
droplets form on the interior back wall of your Fridge and refreeze afterwards.
WARNING: Ensure that stored food does not come into contact with the interior
back wall of your Fridge. Also ensure the defrost gutter drain hole is kept clear see
‘Cleaning’ in the CLEANING & MAINTENANCE section.
Freezer compartment
Regular use of your appliance causes ice to gradually build up on internal surfaces
increasing the running costs of your appliance. When the ice is between 3-5mm
1
4
( / inch) Hotpoint recommend ‘fully defrosting your freezer’.
Fully defrosting your freezer...
WARNING: Switch off electrical supply and pull out the mains plug.
1.
Remove frozen food, wrap or cover it and place into insulated containers to
keep frozen whilst the freezer defrosts.
2.
3.
Remove the storage drawers.
Insert the supplied defrost tube into the groove situated in the floor at the
front of the freezer. Place a container beneath the tube to collect the defrost
water.
4.
5.
As the frost begins to melt, use the supplied plastic scraper to remove frost.
Never use sharp metal tools to remove frost as they may damage your
freezer beyond repair.
Sponge out excess defrost water which collects at the bottom of the freezer.
NOTE : When defrosting is complete, clean the interior thoroughly
following the instructions overleaf.
6.
7.
Replace storage drawers.
Replace mains plug and switch on. Unwrap food and replace.
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Cleaning
Cleaning
WARNING: Switch off electrical supply and pull out mains plug before cleaning.
Interior
Note : We recommend you use a straw to keep the defrost gutter drain hole
clear of any blockage. DO NOT use sharp metal tools which could cause
damage beyond repair.
WARNING: Do not use abrasive powder, household cleaner, bleach or wax polish
to clean the interior, they will leave a smell in the fridge freezer.
Remove stored food, wrap or cover it and place into insulated containers to
keep cool/frozen whilst cleaning.
1.
2.
Remove salad bins, racks, shelves and drawers from each compartment.
Wash in warm water and washing up liquid using a soft cloth, dry
thoroughly.
DO NOT use any cleaning agents on the wine rack, just wipe with a soft
cloth.
3.
4.
Wipe interiors and fittings with a clean cloth wrung out in a solution of
either one teaspoon of bicarbonate of soda to one pint of water or Milton™
sterilising fluid, diluted according to the manufacturer’s instructions.
Dry interior compartments thoroughly with a clean cloth before replacing
fittings and food.
Note : It is important to ensure that cleaned shelves, racks, drawers and
bins are thoroughly dried before refitting into the fridge freezer
compartments.
Exterior
WARNING: Do not use abrasive powder, household cleaner or bleach, they can
damage the exterior of your fridge freezer.
1.
2.
Use a clean soft cloth wrung out in warm water and washing up liquid to
wipe the exterior surface, dry thoroughly.
Use a soft brush or vacuum cleaner to remove dust from underneath the
fridge freezer and from the compressor and condenser situated at the back
of the fridge freezer.
WARNING: Do not damage the pipework.
Door Seals
Use warm water and a clean soft cloth to wipe along and in between the creases of
the door seals, dry thoroughly. Take care not to damage the seals and avoid using
sharp objects.
WARNING: Do not use detergent, it will damage the seals.
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Maintenance
Going Away
If you are going away and don’t want to use your fridge freezer, switch off electricity
supply and pull out the mains plug. Remove food and follow the cleaning
instructions on the previous page.
Note : Leave the doors ajar to prevent an accumulation of odours.
Changing the Light Bulb
WARNING: Switch off electricity supply and pull out the mains plug
Obtain a replacement SES 15 watt bulb from the Hotpoint Genuine Parts and
Accessories Mail Order Hotline (see KEY CONTACTS back page) and fit as follows :
1.
Remove any shelves from directly below the interior light, to make access
easier.
2.
3.
4.
5.
Squeeze the side of the lamp guard lightly to unclip. Remove and retain.
Remove old bulb and fit new one.
Refit lamp guard.
Plug in and switch on electrical supply.
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Door Reversal
Door Reversal
You will need a selection of small hand tools, screwdrivers, spanners etc. to carry out
this procedure.
Our Service Department can arrange for an Engineer to do the conversion for you but
a charge will be made.
WARNING: Switch off electrical supply and pull out the mains plug.
Remove all door furniture and all loose items/fittings from inside the fridge freezer.
If you have previously set up and used the fridge freezer and since decided to reverse
the doors, you must remove stored food, wrap or cover it and place into insulated
containers to keep cool/frozen whilst carrying out this operation.
Remove Top Door
1.
2.
3.
4.
Open the door as wide as possible.
Note : You may require assistance to do this:
Support the door and using a screwdriver, remove the screw
securing the top hinge.
Lower the top hinge and carefully tilt the door to remove the
top hinge from the cabinet. Lift the door off the centre hinge.
Remove the top hinge from the door.
Remove Lower Door
Note : You may require assistance to do this:
5.
Open the lower door and while supporting the door, remove the spacing
washers and pin from the centre bracket.
Note which way up the pin is fitted.
6.
Lift the door off the bottom hinge.
8. Unscrew the two
screws to remove the
centre hinge.
7. Take the two screw
covers off the centre
hinge.
9.
Remove any spacing washers fitted to the bottom hinge and store safely.
Note : You may require assistance to do this:
10.
Using the packaging from the appliance or a suitable substitute to support
the back of the appliance. Lay the appliance on its back, ensuring the
pipework at the back is not damaged or bent.
Be careful that the appliance does not run away with you when the wheels
touch the floor.
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Door Reversal
Door Reversal continued...
11.
Unscrew the foot and hinge bracket fitted to the bottom right hand side of
the appliance. Unscrew the foot and footplate fitted to the left hand side of
the appliance.
12.
Refit the hinge bracket and footplate to the opposite sides of the appliance.
Screw in the feet until there is approximately 35mm projecting from the
bottom front edge of the appliance.
Note : You may require assistance to do this:
Lift the appliance from the rear of the tabletop and stand it on its feet and
13.
wheels.
Be careful that the appliance does not run away with you when the wheels
touch the floor.
Refit the spacing washers.
Refit Lower Door
14.
15.
16.
Take off the two screw covers from the left hand centre panel and remove
the two screws. Fit these screws and covers over on the right hand side.
Fit the centre hinge on the left hand side with the original screws, cover the
screws with the original covers.
Using a thin blunt instrument, remove the hinge
bush cap from the top left of the lower door and fit
on the top right.
Note : You may require assistance to do this:
Place the lower door onto the lower hinge pin.
Offer the door up to the centre hinge.
17.
18.
Put the hinge pin through the centre hinge and
ensure it locates into the door. Check that the hinge
pin is positioned the right way up.
Refit Top Door
19.
Using a thin blunt instrument, remove the hinge
bush cap from the top left of the door and refit on
the top right.
20.
21.
Replace the spacing washers onto the centre hinge bracket.
Note : You may require assistance to do this:
Place the top door hinge onto the top left of the door, slide the
door onto the centre hinge pin. Support the door while
screwing the top hinge into position.
Ensure that the hinge bracket locates correctly.
22.
23.
If necessary, slacken off the screws on the centre hinge pin and
adjust the doors so that they line up with the cabinet.
Adjust the front feet (see ‘Levelling’ SAFETY & INSTALLATION section).
WARNING: Failure to level the appliance correctly may result in
misalignment of the cabinet and/or doors.
Note : Let the appliance stand upright in it’s final location for at least
15 minutes before plugging in and switching on the electricity supply.
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Troubleshooting
IS THE FRIDGE FREEZER WORKING AS
YOU WANT?
The front of the cabinet feels warm
You may notice the cabinet front is
sometimes warm, this is normal and part
of the refrigerant circulating system
designed to help prevent condensation
on the door seal.
Have you read through the instruction
book ?
If you still have a problem, before calling
our service organisation see if any of the
tips below help.
The freezer door is difficult to open
A well sealed freezer door can be difficult
to open. This is partly due to the
difference in temperature between the
room and internal freezer compartment.
If you have just closed the freezer door, it
maybe particularly difficult to open again
immediately. Wait 5 minutes for the
internal and external pressure to equalise
and try again.
The fridge freezer will not work
1. Check plug is firmly positioned in the
socket outlet and the power supply is
switched on.
2. Check power supply with another
appliance.
3. Check fuse/circuit breaker.
4. Check the door is closed properly.
The door will not close
The fridge freezer is making a lot of
noise
1. Check that the rear pipe work is clear
of the wall, skirting board and other
obstacles.
2. Check that all feet/wheels are firmly
in contact with the floor and the
fridge freezer is level.
1. Check to see if the appliance has a
build up of ice which is stopping the
door closing. If this is the case refer to
‘Defrosting’ CLEANING &
MAINTENANCE section and defrost
the appliance.
There is water beneath the salad bin
and on the floor
1. Check defrost gutter drain hole is not
covered or blocked, see ‘Cleaning’ in
the CLEANING & MAINTENANCE
section.
2. Check that nothing has come into
contact with the interior back wall of
the fridge.
3. See OPERATING SOUNDS next page.
The temperature is too warm
1. Turn the control wheel to a higher
number. See CONTROLS section.
2. If the fridge freezer is close to a heat
source, move it to another location.
3. Check that there is enough
ventilation around the fridge freezer.
4. Check that the door has been closed
properly.
The interior light doesn’t work
WARNING: Switch off the electricity
supply and pull out the mains plug.
1. Check the bulb is screwed in
correctly. If still not working see
‘Changing the Light Bulb’ in the
CLEANING & MAINTENANCE section.
The temperature is too cold
1. Turn the control wheel to a lower
number. See CONTROLS section.
2. Room temperature is too cold.
See INSTALLATION section
“Location”.
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Troubleshooting
Ice builds up rapidly inside the fridge
1. Check that nothing is stopping the
door from closing properly.
2. Check that foods and liquids are
covered to avoid the build up of
moisture inside.
OPERATING SOUNDS OF A FRIDGE
FREEZER
These are the normal types of sound that
your fridge freezer will make:
3. If your kitchen becomes exceptionally The fridge freezer motor (compressor)
warm, your fridge may not defrost
regularly. Automatic defrosting will
return to normal operation when the
kitchen temperature cools.
makes a buzzing or humming sound
when it is running. This can be louder
when it is first switched on. This sound
will reduce over the first few months.
Ice builds up rapidly inside the freezer Gases flowing through the pipes can
1. Check that nothing is stopping the
door from closing properly.
produce gurgling, bubbling, roaring or
humming noises.
2. Check that food is sealed to avoid
the build up of moisture inside.
3. See ‘Defrosting’ in the CLEANING &
MAINTENANCE section for advice.
Expansion and contraction of parts
inside the fridge freezer can produce a
cracking noise as they rapidly change
temperature.
There has been a power failure
WARNING: Do not open the freezer
compartment door.
If power failure lasts longer than the
maximum conservation time (see
USEFUL ADVICE section), food should
either be cooked and eaten within 24
hours or cooked and refrozen.
If there is still a problem contact
Hotpoint Service (See KEY CONTACTS,
back page, for contact details).
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Hotpoint guarantee
“Satisfaction guaranteed or your money back”
We give you a unique ‘satisfaction guaranteed’ promise - valid for 90 days - after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint
will arrange for an engineer to call. If the technical problem is not resolved under this
guarantee, we will replace your machine or, if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well
as free replacement parts for the first 5 years (except microwaves, selected integrated
appliances and cooker hoods, which have a one year guarantee) provided that they are
fitted by a Hotpoint engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland
and is subject to the following provisions that your appliance:
Has been installed and used correctly in accordance with this instruction booklet.
Has been used solely for domestic purposes and is located on domestic
premises (ie. not for commercial or trade use).
Has been properly connected to a suitable electrical supply voltage as stated on
the appliance rating plate.
Has not been subject to misuse, accident, modified or repaired by anyone other
than one of our own service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
Recycling & Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves
the right to use quality recycled components to keep down customer costs and minimise
material wastage.
Please dispose of packaging and old appliances carefully. Old refrigerant and oil must be
disposed of in a safe and environmentally friendly manner, using suitably qualified
personnel.
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush
with the appliance. Dispose of these parts separately to ensure that the appliance can no
longer be plugged into a mains socket, and the door cannot be locked shut.
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After Sales Service
“No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer”
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully
inclusive parts and labour guarantee for the first 12 months. In addition to this you also have
the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we offer the following after
sales service options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance
(see USEFUL ADVICE SECTION for rating plate position).
Available 364 days a year with a fast, effective and value for money service. We have the largest
white goods repair service in the UK with over 1100 of our own fully trained engineers. All
repairs include a parts and labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on
hand with help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two
service cover plans to give you total peace of mind.
Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the
period of cover.
Kitchen Cover
- FREE service repairs for all your Hotpoint appliances less than 8
years old.
Genuine Parts and Accessories
UK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through
our web site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
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Notes
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Notes
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Key Contacts
After Sales Service
Over 1100 trained specialists, directly employed by us, ensure that you can have
complete confidence in both the appliances and services we offer.
Repair Service and Information Help Desk
UK: 08709 066 066
Monday to Friday, 8am to 7.30pm
Saturday, 8.30am to 5.30pm
Sunday, 9.30am to 3.30pm
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number
Serial number
See USEFUL ADVICE SECTION for rating plate position
Extended Warranties
UK: 08709 088 088
Monday to Sunday, 8am to 8pm
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
Monday to Friday, 8.30am to 5pm
Saturday, 8.30am to 12noon
Republic of Ireland: (01) 842 6836
Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB
.
PRINTED BY SIMLEX FOUR ASHES, WOLVERHAMPTON.
01/2005 195046575.01
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