Owner’s Manual
Installation and Operation
Models:
SL-550TV-D, SL-550TV-IPI-D
SL-750TV-D, SL-750TV-IPI-D
SL-950TV-D, SL-950TV-IPI-D
CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
WARNING
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot during
operation and cool down.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
• What to do if you smell gas
- Do not try to light any appliance
• Do NOT operate with protective barriers open or
removed.
- Do not touch any electrical switch. Do not
use any phone in your building.
• Keep clothing, furniture, draperies and other
combustibles away.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas suppli-
er’s instructions.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. Do
NOT operate the appliance with the barrier removed.
- If you cannot reach your gas supplier, call
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
In the Commonwealth of Massachusetts:
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies suggests NFI certified or factory-trained
• installation must be performed by a licensed plumber
or gas fitter;
professionals, or technicians supervised by an NFI
certified professional.
• a CO detector shall be installed in the room where the
appliance is installed.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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1
- Table of Contents -
Section 1: Listing and Code Approvals
A. Appliance Certification................................... 4
Section 10: Electrical Information
A. Recommendation for Wire........................ 21
B. Glass Specifications...................................... 4
C. BTU Specifications ........................................ 4
D. High Altitude Installations .............................. 5
E. Non-combustible Materials Specification....... 5
F. Combustible Materials Specification.............. 5
B. Connecting to the Appliance..................... 21
C. Intellifire Ignition System Wiring................ 21
D. Standing Pilot Ignition System Wiring....... 22
E. Junction Box Installation........................... 23
F. Wall Switch Installation for Fan................. 23
Section 2: Getting Started
Section 11: Finishing
A. Design and Installation Considerations......... 6
B. Negative Pressure......................................... 7
C. Tools and Supplies Needed........................... 8
D. Inspect Appliance and Components.............. 8
A. Mantel Projections .................................... 24
B. Facing Material ......................................... 24
Section 12: Appliance Setup
A. Remove Shipping Materials...................... 25
B. Remove Grate Shipping Support.............. 25
C. Clean the appliance.................................. 25
D. Accessories .............................................. 25
E. Install the Refractory................................. 25
F. Lava Rock, Vermiculite, Rockwool
Section 3: Framing and Clearances
A. Selecting Appliance Location......................... 9
B. Constructing the Appliance Chase .............. 10
C. Clearances .................................................. 10
D. Mantel Projections........................................11
Î
Î
and Ember Placement .............................. 25
G. Positioning the Logs ................................. 26
H. Glass Assembly ........................................ 30
I. Screen Mesh............................................. 30
J. Grilles and Trim......................................... 30
K. Hood ......................................................... 30
L. Shutter Settings ........................................ 30
Section 4: Termination Locations
A. Vent Termination Minimum Clearances....... 12
Section 5: Vent Information and Diagrams
A. Vent Guidelines ........................................... 13
B. Vent System Configuration.......................... 13
Section 6: Vent Clearances and Framing
Section 13: Operating Instructions
A. Pipe Clearances to Combustibles ............... 15
B. Wall Penetration Framing............................ 15
C. Vertical Penetration Framing....................... 15
A. Before Lighting Appliance......................... 31
B. Check Appliance Draft .............................. 31
B. Lighting Appliance..................................... 32
C. After Appliance is Lit ................................. 34
D. Frequently Asked Questions..................... 34
Section 7: Appliance Preparation
A. Installing Outside Air Kit Damper Assembly..16
B. Gas/Electrical Connections ......................... 16
C. Securing and Leveling Appliance ................ 17
Section 14: Troubleshooting
A. Standing Pilot Ignition System.................. 35
B. Intellifire Ignition System........................... 37
Section 8: Installing Vent Pipe
A. Assembly of Vent Sections.......................... 18
B. Attaching Vent to Firebox ............................ 18
C. Securing Vent Sections .............................. 18
Section 15: Maintaining and Servicing Appliance........... 39
Section 16: Reference Materials
A. Appliance Dimension Diagram ................. 41
B. Service Parts ............................................ 42
C. Warranty ................................................... 52
D. Contact Information .................................. 53
Section 9: Gas Information
A. Fuel Conversions......................................... 19
B. Gas Pressures............................................. 19
C. Gas Connection........................................... 19
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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3
Listing and Code Approvals
1
B. Glass Specifications
A. Appliance Certification
Hearth & Home Technologies appliances manufactured with
tempered glass may be installed in hazardous locations
such as bathtub enclosures as defined by the Consumer
Product Safety Commission (CPSC). The tempered glass
has been tested and certified to the requirements of ANSI
Z97.1 and CPSC 16 CFR 1202 (Safety Glazing Certification
Council SGCC# 1595 and 1597. Architectural Testing, Inc.
Reports 02-31919.01 and 02-31917.01).
MODELS: SL-550TV-D, SL-750TV-D, SL-950TV-D,
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: B-Vent Decorative
STANDARD: ANSI Z21.50-2002 • CGA2.2
This product is listed to ANSI standards for “Vented Gas
Fireplaces” and “Gas Fired Appliances for Use at High
Altitudes”.
This statement is in compliance with CPSC 16 CFR
Section 1201.5 “Certification and labeling requirements”
which refers to 15 U.S. Code (USC) 2063 stating “…Such
certificate shall accompany the product or shall otherwise
be furnished to any distributor or retailer to whom the
product is delivered.”
This model (natural gas and propane) can be installed in a
bedroom (in the United States) which has a total volume of
unconfined space appropriate to the particular installation.
Refer to the National Fuel Gas Code ANSI Z223.1/
NFPA54 (current edition), The Uniform Mechanical
Code - (current edition), and local Building Officials for the
options allowed in obtaining an effective bedroom volume
of unconfined space.
Some local building codes require the use of tempered
glass with permanent marking in such locations. Glass
meeting this requirement is available from the factory.
Please contact your dealer or distributor to order.
This model (natural gas and propane) can be installed in
a bedroom (in Canada) if a thermostat (Model WH-STAT)
is installed with the unit. Consult local code authorities.
Detailed installation instructions for Model WH-STAT are
included with the kit.
NOTE: This installation must conform with local codes. In the
absence of local codes you must comply with the National
Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A.
and the CAN/CGA B149 Installation Codes in Canada.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental
room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
C. BTU Specifications
Orifice
Size
(DMS)
Maximum
Minimum
Model(s)
U.S. (0-2000 ft.) or Canada (2000-4500 ft.)
Input BTU/h Input BTU/h
US
21,000
18,900
20,000
18,000
23,000
20,700
23,000
20,700
30,000
27,000
30,000
27,000
12,000
10,800
N/A
44
45
54
55
42
43
53
54
36
37
51
52
SL-550TV-D
SL-550TV-IPI-D
CAN
US
SL-550TV-D (LP)
SL-550TV-IPI-D (LP)
CAN
N/A
US
16,000
14,400
N/A
SL-750TV-D
SL-750TV-IPI-D
CAN
US
SL-750TV-D (LP)
SL-750TV-IPI-D (LP)
CAN
N/A
US
21,000
18,900
21,000
N/A
SL-950TV-D
SL-950TV-IPI-D
CAN
Heat & Glo Quality Systems
registered by SGS ICS
US
SL-950TV-D (LP)
SL-950TV-IPI-D (LP)
CAN
4
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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D. High Altitude Installations
U.L. Listed gas appliances are tested and approved without
requiring changes for elevations from 0 to 2000 feet in the
U.S.A. and Canada.
When installing this appliance at an elevation above 2000
feet, it may be necessary to decrease the input rating by
changing the existing burner orifice to a smaller size. Input
rate should be reduced by 4% for each 1000 feet above
a 2000 foot elevation in the U.S.A., or 10% for elevations
between 2000 and 4500 feet in Canada. If the heating
value of the gas has been reduced, these rules do not
apply. To identify the proper orifice size, check with the
local gas utility.
If installing this appliance at an elevation above 4500 feet
(in Canada), check with local authorities.
WARNING
Do NOT use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
E. Non-Combustible Materials Specification
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750oC, shall be considered
non-combustible materials.
F. Combustible Materials Specification
Materials made of or surfaced with wood, compressed paper,
plant fibers, plastics, or other material that can ignite and
burn, whether flame proofed or not, or whether plastered or
unplastered shall be considered combustible materials.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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5
Getting Started
2
A. Design and Installation Considerations
WARNING
Heat & Glo B-type vent gas appliances are designed to
operate with all exhaust gases expelled to the outside of
the building, and combustion air pulled from the room.
Fire Risk
Explosion Risk
Keep appliance dry.
• Water may damage controls.
• Mold or rust may cause odors.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Consult local building, fire officials or authorities having
jurisdiction about restrictions, installation inspection, and
permits.
When planning an appliance installation, it’s necessary to
determine the following information before installing:
• Where the appliance is to be installed. See Sections 3
and 4.
• The vent system configuration to be used. See Sections
5 and 6.
• Gas supply piping. See Sections 7 and 9.
• Electrical wiring. See Sections 7 and 10.
• Framing and finishing details. See Sections 3, 6 and 11.
• Whether optional accessories—devices such as a fan, wall
switch, or remote control—are desired. See Section 10.
6
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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•
Install the fresh air kit. Install the intake on the side of
the house towards prevailing winds during the heating
season.
B. Negative Pressure
WARNING
•
•
•
•
Ensure adequate outdoor air is supplied for combustion
appliances and exhaust equipment.
Asphyxiation Risk.
• Negative pressure can cause spillage of
combustion fumes and soot.
Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the fireplace.
• Fireplace needs to draft properly for safety.
Avoid installing the fireplace near doors, walkways or
small isolated spaces.
Draft is the pressure difference needed to vent fireplaces
successfully. Considerations for successful draft include:
Recessed lighting should be of “sealed can” design; attic
hatches weather stripped or sealed; and attic mounted
ductwork and air handler joints and seams taped or
sealed.
•
•
Preventing negative pressure
Location of fireplace and chimney
Negative pressure results from the imbalance of air avail-
able for the fireplace to operate properly. Causes for this
imbalance include:
•
Basement installations should be avoided due to stack
effect. Stack effect creates negative pressure in lower
levels. Hearth & Home Technologies recommends the
use of direct vent fireplaces in basements.
•
•
•
Exhaust fans (kitchen, bath, etc.)
Range hoods
Location of the fireplace and chimney will affect perfor-
mance. As shown in Figure 2.1, the chimney should:
Combustion air requirements for furnaces, water heaters
and other combustion appliances
•
Be installed through the warm space enclosed by the
building envelope. This helps to produce more draft,
especially during lighting and die-down of the fire.
•
•
•
•
Clothes dryers
Location of return-air to furnace or air conditioning
Imbalances of the HVAC air handling system
•
•
Penetrate the highest part of the roof. This minimizes
the effects of wind turbulence.
Be located away from trees, adjacent structures, uneven
roof lines and other obstructions.
Upper level air leaks (recessed lighting, attic hatch
opening, duct leaks)
Offsets can restrict draft so their use should be minimized.
Consider the fireplace location relative to floor and ceiling
and attic joists.
To minimize the effects of negative air pressure, the follow-
ing must be considered:
Recommended
Location
Recommended
Location
Marginal
Location
Location
Not
Recommended
Location NOT
Recommended
Windward
Leeward
Multi-level Roofs
Figure 2.1
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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7
C. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
VERTICAL TERMINATION CAP
Reciprocating saw
Pliers
Framing material
Hi temp caulking material
Gloves
Hammer
Phillips screwdriver
Framing square
STORM COLLAR
Flat blade screwdriver Electric drill and bits (1/4 in.)
Plumb line
Level
Safety glasses
Tape measure
Voltmeter
ROOF FLASHING
OR CHASE TOP
Manometer
Non-corrosive leak check solution
1/2 - 3/4 inch length, #6 or #8 Self-drilling screws
One 1/4 inch female connection (for optional fan).
ATTIC INSULATION SHIELD
D. Inspect Appliance and Components
FIRESTOP SPACER
WARNING
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
GAS B-VENT
PIPE SECTION (S)
Report suspected damaged parts to dealer.
The following B-vent components are needed for installa-
tion (see Figure 2.2).
• Fireplace Box
• Pipe Components
• Firestops
Figure 2.2 Typical Vertical Installation
• Read all of the instructions before starting the instal-
lation. Follow these instructions carefully during the
installation to ensure maximum safety and benefit.
• Attic Insulation Shield
• Elbows
• Strapping
WARNING
• Roof Flashing or Chase Top
• Termination Cap
• Storm Collar
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be voided
by, the following actions:
• Installation and use of any damaged appliance or vent
system component.
• Carefully remove the appliance and components from
the packaging.
• Modification of the appliance or vent system.
• The vent system components and trim doors are shipped
in separate packages.
• Installation other than as instructed by Hearth & Home
Technologies.
• Improper positioning of the gas logs or the glass door.
• The gas logs may be packaged separately and must be
field installed.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
Any such action may cause a fire hazard.
8
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Framing and Clearances
3
NOTE:
WARNING
• Illustrations reflect typical installations and are FOR
DESIGN PURPOSES ONLY.
• Illustrations/diagrams are not drawn to scale.
• Actual installation may vary due to individual design
preference.
Fire Risk
Provide adequate clearance:
• Around air openings
• To combustibles
• For service access
Locate appliance away from traffic areas.
A. Selecting Appliance Location
When selecting a location for your appliance it is important to
consider the required clearances to walls (see Figure 3.1).
NOTE: For actual appliance dimensions refer to
Section 16.
A
F
TOP VENT
B
ALCOVE
INSTALLATION
D
A
B
C
TOP VENT
TOP VENT
B
E
Model
A
41-1/2
1054
45
B
37
C
D
E
F
Inches
58-3/4
1492
16-1/4
413
1/2
13
1/2
13
1/2
13
SL-550TV-D
SL-750TV-D
SL-950TV-D
Millimeters
Inches
940
42
36 Inches
914 Millimeters
Maximum
63-3/4
1619
16-1/4
413
Millimeters
Inches
1143
50
1067
49
70-3/4
1792
16-1/4
413
Millimeters
1270
1245
In addition to these framing dimensions, also reference the following sections:
• Clearances and Mantel Projections (Sections 3.C and 3.D)
• Vent Clearances and Framing (Section 6).
Figure 3.1 Appliance Locations
Î
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9
B. Constructing the Appliance Chase
C. Clearances
A chase is a vertical boxlike structure built to enclose the
gas appliance and/or its vent system. Vertical vents that run
on the outside of a building may be, but are not required
to be, installed inside a chase.
WARNING
Fire Risk.
Odor Risk.
Construction of the chase may vary with the type of building.
These instructions are not substitutes for the requirements
of local building codes. Local building codes MUST be
checked.
• Install appliance on hard metal or wood surfaces
extending full width and depth of appliance.
• Do NOT install appliance directly on carpeting, vinyl, tile
or any combustible material other than wood.
Chases should be constructed in the manner of all outside
walls of the home to prevent cold air drafting problems.
The chase should not break the outside building envelope
in any manner.
• Do NOT place furniture or any other combustible household
objects within 36 inches of the appliance front.
Walls, ceiling, base plate and cantilever floor of the chase
should be insulated. Vapor and air infiltration barriers
should be installed in the chase as per regional codes for
the rest of the home. Additionally, in regions where cold
air infiltration may be an issue, the inside surfaces may be
sheetrocked and taped for maximum air tightness.
WARNING
Fire Risk.
• Construct chase to all clearance specifications
in manual.
• Locate and install appliance to all clearance
specifications in manual
To further prevent drafts in cold climates, the firestops
should be caulked with high temperature caulk to seal gaps.
Gas line holes and other openings should be caulked with
high temp caulk or stuffed with unfaced insulation. If the
appliance is being installed on a cement slab, a layer of
plywood may be placed underneath to prevent conducting
cold up into the room.
A
E
F
J
B
H
C
D
G
I
Models
A
10
B
C
D
E
31
F
0
0
0
0
0
0
G
0
0
0
0
0
0
H
I
J
Inches
mm
33 16-1/4 37
838 413 940
1/2
13
1/2
13
1/2
13
1/2
13
36
SL-550TV-D
254
787
31
914
36
Inches
mm
10 38-1/4 16-1/4 42
254 971
10 42-1/4 16-1/4 49
254 1073 413 1245 787
1/2
13
SL-750TV-D
SL-950TV-D
413 1067 787
31
914
36
Inches
mm
1/2
13
914
Figure 3.2 Clearances to Combustibles
Î
10
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D. Mantel Projections
12 INCHES
(305mm)
NON-COMBUSTIBLE
MATERIAL ONLY
12 INCHES
(305mm)
1/2 INCH
(13mm)
TOP FRONT EDGE
OF FIREPLACE
Figure 3.3 Clearances to Mantels or other
Combustibles above Appliance
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11
Termination Locations
4
A. Vent Termination Minimum Clearances
GAS OR WOOD
TERMINATION
8 FEET
WARNING
(MINIMUM) TO
PERPENDICULAR
WALL (GAS ONLY)
Fire Risk.
GAS
TERMINATION
Explosion Risk.
18 IN.
Maintain vent clearance to combustibles as
specified.
A
• Do not pack air space with insulation or
other materials.
Failure to keep insulation or other materials
away from vent pipe may cause fire.
8 FEET
VERTICAL
WALL
LOWEST
DISCHARGE
OPENING
Termination Clearances
TERMINATION
CAP
Gas
Wood
A
6 inches
20 inches
X
Figure 4.2 Multiple Vertical Termination
12
ROOF PITCH
IS X/ 12
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
Roof Pitch
H (Min.) Ft.
Flat to 6/12...........................................................1.0*
Over 6/12 to 7/12.................................................1.25*
Over 7/12 to 8/12.................................................1.5*
Over 8/12 to 9/12.................................................2.0*
Over 9/12 to 10/12...............................................2.5*
Over 10/12 to 11/12.............................................3.25
Over 11/12 to 12/12.............................................4.0
Over 12/12 to 14/12.............................................5.0
Over 14/12 to 16/12.............................................6.0
Over 16/12 to 18/12.............................................7.0
Over 18/12 to 20/12.............................................7.5
Over 20/12 to 21/12.............................................8.0
* 3 foot minimum in snow regions
Figure 4.1 Minimum Height from Roof to Lowest Discharge
Opening
Figure 4.1 specifies minimum vent heights for various
pitched roofs.
12
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Vent Information and Diagrams
5
A. Vent Guidelines
Rise to Run Ratio = 2:1
Maximum Total Horizontal Run = 15 Feet
Minimum Total Vertical Rise = 9 Feet
Maximum Total Vertical Rise = 30 Feet
Maximum Number of Elbows: Two 900 or Four 450
WARNING
Fire Risk.
Asphyxiation Risk.
This appliance requires the specified pipe for
operation.
• Incorrect pipe may cause spillage, condensation
and overheating.
MINIMUM CLEARANCES
ARE PER VENT
MANUFACTURER’S
SPECIFICATIONS
These models require the following size B-vent double
wall, or single wall rigid or flex vent pipe.
Models
Pipe Size
5 inches
5 inches
6 inches
9 FEET
MINIMUM
SL-550TV-D, SL-550TV-IPI-D
SL-750TV-D, SL-750TV-IPI-D
SL-950TV-D, SL-950TV-IPI-D
• B-vent pipe MUST be used when the vent system is
within combustible construction.
VENT SUPPORTS ARE PER
VENT MANUFACTURER’S
SPECIFICATIONS
• Single wall rigid or flexible vent may be used ONLY
if the vent system is installed within non-combustible
construction such as a masonry chimney.
• Follow pipe manufacturer’s installation guidelines when
installing the appliance.
Figure 5.1
WARNING
Fire Hazard.
Explosion Risk.
Asphyxiation Risk.
Do NOT connect this gas appliance to a
chimney flue serving a separate solid-fuel or
gas burning appliance.
VENT SUPPORTS
ARE PER VENT
MANUFACTURER'S
METAL
PLUMBERS' STRAP
• Vent this appliance directly outside.
SPECIFICATIONS.
• Use separate vent system for this appliance.
May impair safe operation of this appliance or
other appliances connected to the flue.
B. Vent System Configuration
MAXIMUM HORIZONTAL RUN IS 50%
OF VERTICAL. HORIZONTAL RUN
CANNOT BE MORE THAN 15 FT.
CAUTION
ALL vent configuration specifications MUST be followed.
• This product is tested and listed to appliance and vent
manufacturer’s specifications.
• Appliance performance will suffer if specifications are not
followed.
Figure 5.2
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13
WARNING
Fire Risk.
Explosion Risk.
Insulation and other combustibles must not
infringe on clearances.
• ALWAYS maintain specified clearances around
venting and firestop systems.
• Install firestops as specified.
Failure to keep insulation or other material away
from vent pipe may cause fire.
MAXIMUM
HORIZONTAL
15 FEET
MINIMUM
VERTICAL
9 FEET
45 DEGREES
ELBOW
OFFSETS EXCEEDING
45 DEGREES ADAPT
HORIZONTAL LIMITATIONS
90 DEGREES
ELBOW
Note: Maximum
horizontal distance
is 50% vertical vent
height.
Figure 5.3
14
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Vent Clearances and Framing
6
A. Pipe Clearances to Combustibles
C. Vertical Penetration Framing
Use B-vent manufacturer’s firestops to provide adequate
clearances.
WARNING
Fire Risk.
WARNING
Explosion Risk.
Fire Hazard
Maintain vent clearance to combustibles as
specified.
Keep loose materials or blown insulation from
touching the vent pipe.
• Do not pack air space with insulation or other
materials.
• National building codes recommend using attic
shield to keep loose materials/insulation from
contacting vent.
• National building codes recommend using
attic shield to keep loose materials/ blown
insulation from contacting vent.
• Hearth & Home Technologies requires the use
of an attic shield.
Failure to keep insulation or other materials away from vent
pipe may cause fire.
TOP
CLEARANCE
CLEARANCE
AROUND VERTICAL
SECTIONS
SIDE AND
BOTTOM CLEARANCE
Figure 6.1 Pipe Clearances
Follow vent pipe manufacturer’s instructions for all clear-
ances around pipe.
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15
Appliance Preparation
7
CAUTION
Sharp Edges
•
Wear protective gloves
and safety glasses dur-
ing installation.
A. Installing Outside Air Kit Damper Assembly
WARNING
Figure 7.2 Outside Air Kit Installation
Asphyxiation Risk.
Fire Risk.
• Attach damper assembly to appliance using screws
provided (see Figure 7.2).
Do NOT draw outside combustion air from:
• Wall, floor or ceiling cavity.
• Enclosed space such as an attic or garage.
• Close proximity to exhaust vents or chimneys.
Fumes or odor may result.
• Insert narrow end of handle through tab and into upper
slot of door.
• Check handle operation. Pull handle out to open, and in
to close.
• Remove and discard cover plate or knockout from side
of appliance.
B. Gas and Electrical Connections
• Open air kit damper slightly.
If applicable, ensure that gas and electrical connections are
installed at this time. Refer to Sections 9 (Gas Information)
and 10 (Electrical Information).
• Locate door hinge toward back of appliance (see Figure
7.1).
DOOR
HINGE
HANDLE
Figure 7.1 Damper Assembly and Handle
16
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C. Securing and Leveling Appliance
WARNING
Fire Risk.
• Prevent contact with sagging, loose insulation.
• Do NOT install against combustible materials
such as exposed insulation, plastic and insulation
backer.
The diagram shows how to properly position, level, and
secure the appliance (see Figure 7.3). Nailing tabs are pro-
vided to secure the appliance to the framing members.
• Place the appliance into position.
• Level the appliance from side to side and front to back.
• Shim the appliance, as necessary. It is acceptable to use
wood shims.
• Bend out nailing tabs on each side.
• Keep nailing tabs flush with the framing.
• Secure the appliance to the framing by using nails or
screws through the nailing tabs.
Figure 7.3 Proper Positioning, Leveling and Securing of a
Appliance
CAUTION
Do NOT notch into the framing around the appliance
spacers.
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17
Installing Vent Pipe
8
A. Assembly of Vent Sections
C. Securing Vent Sections
Secure vent sections with vent supports following B-vent
manufacturer’s instructions.
This B-Vent appliance requires 5-inch (SL-550/750TV-D)
or 6-inch (SL-950TV-D) B-vent double-wall pipe. Follow the
pipe manufacturer’s installation guidelines when installing
the unit. This will ensure proper operation and prevent
safety hazards.
WARNING
Fire Risk.
WARNING
Explosion Risk.
Combustion Fume Risk.
Fire Risk
Use vent run supports per vent manufacturer’s
installation instructions.
Exhaust Fumes Risk
Impaired Performance of Appliance
Connect vent sections per vent manufacturer’s
installation instructions.
• Assemble pipe sections per B-vent manufac-
turer’s instructions.
• Maintain all clearances to combustibles.
• Use support tabs for screws.
• Maintain specified slope (if required).
• Screws must not exceed one inch long and
must not penetrate inner lining.
Improper support may allow vent to sag or
separate.
• Pipe may separate if not properly joined.
B. Attaching Vent to Firebox
Attach the first B-Vent component to the flue outlet collar
using 3 self-tapping screws. See Figure 8.1.
B-VENT
SECURING
SCREWS
FLUE OUTLET
COLLAR
Figure 8.1
18
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Gas Information
9
A. Fuel Conversions
C. Gas Connection
Before making gas connections ensure that appliance be-
ing installed is compatible with the available gas type.
NOTE: Have the gas supply line installed in accordance
with local building codes, if any. If not, follow ANSI
223.1. Installation should be done by a qualified installer
approved and/or licensed as required by the locality. (In
the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fitter.)
Any natural or propane gas conversions necessary to
meet the appliance and locality needs must be made by
a qualified technician using Hearth & Home Technologies
specified and approved parts.
B. Gas Pressures
NOTE: A listed (and Commonwealth of Massachusetts
approved) 1/2 inch (13 mm) T-handle manual shut-off valve
and flexible gas connector are connected to the 1/2 inch (13
mm) control valve inlet.
Proper input pressures are required for optimum appliance
performance. Gas line sizing requirements need to be
made following NFPA51.
• If substituting for these components, please consult
local codes for compliance.
WARNING
Refer to Reference Section 16 for location of gas line
access in appliance.
Fire Risk.
Explosion Hazard.
High pressure will damage valve.
NOTE: Gas line may be run from either side of the appliance
provided the hole in the outer wrap does NOT exceed 2-1/2
inches in diameter and does not penetrate the firebox.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures equal
to or less than 1/2 psig.
WARNING
Gas Leak Risk
• Support control when attaching pipe to
prevent bending gas line.
WARNING
Verify inlet pressures.
• High pressure may cause overfire condition.
• Low pressure may cause explosion.
NOTE: The gap between the supply piping and gas access
hole may be caulked with high temperature caulk or stuffed
with non-combustible, un-faced insulation to prevent cold
air infiltration.
• Verifyminimumpressureswhenotherhousehold
gas appliances are operating.
Install regulator upstream of valve if line pressure
is greater than 1/2 psig.
Pressure requirements for appliance are shown in the
table below. Minimum pressure must be met when other
household gas appliances are operating.
Pressure
Natural Gas
Propane
Minimum Inlet
Pressure
5.0 inches
w.c.
11.0 inches
w.c.
Maximum Inlet
Gas Pressure
14.0 inches
w.c.
14.0 inches
w.c.
3.5 inches
w.c.
10.0 inches
w.c.
Manifold Pressure
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19
• Ensure that gas line does not come in contact with outer
wrap of appliance. Follow local codes.
HIGH ALTITUDE INSTALLATIONS
U.L. Listed gas appliances are tested and approved
without requiring changes for elevations from 0 to 2000
feet in the U.S.A. and Canada.
• Incoming gas line should be piped into the valve com-
partment and connected to the 1/2 inch connection on
the manual shutoff valve.
When installing this appliance at an elevation above
2000 feet, it may be necessary to decrease the input
rating by changing the existing burner orifice to a
smaller size. Input rate should be reduced by 4% for
each 1000 feet above a 2000 foot elevation in the
U.S.A., or 10% for elevations between 2000 and 4500
feet in Canada. If the heating value of the gas has been
reduced, these rules do not apply. To identify the proper
orifice size, check with the local gas utility.
WARNING
Fire or Explosion Hazard
• Gas build-up during line purge may ignite.
• Purge should be performed by qualified technician.
• Ensure adequate ventilation.
• Ensure there are no ignition sources such as
sparks or open flames.
If installing this appliance at an elevation above 4500
feet (in Canada), check with local authorities.
• A small amount of air will be in the gas supply lines.
When first lighting appliance it will take a short time for
air to purge from lines. When purging is complete the
appliance will light and operate normally.
WARNING
CHECK FOR GAS LEAKS
Explosion Risk
Fire Risk
Asphyxiation Risk
• Check all fittings and connections.
• Do not use open flame.
• After the gas line installation is complete, all
connections must be tightened and checked
for leaks with a commercially-available, non-
corrosive leak check solution. Be sure to rinse
off all leak check solution following testing.
Fittings and connections may have loosened during
shipping and handling.
WARNING
Fire hazard.
Explosion Risk.
Do NOT change the valve settings.
• This valve has been preset at the factory.
• Changing valve settings may result in fire hazard
or bodily injury.
20
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Electrical Information
10
• Use low resistance thermostat wire for wiring from igni-
tion system to the wall switch and thermostat.
A. Recommendation for Wire
This appliance requires 110-120 VAC be wired to the
junction box either for use of optional accessories (stand-
ing pilot ignition) or for proper operation of the appliance
(Intellifire ignition). Refer to Figure 10.1 to determine if the
appliance uses an Intellifire ignition system or Standing
Pilot ignition system.
• Keep wire lengths short as possible by removing any
excess wire length.
• Low voltage and 110 VAC voltage cannot be shared
within the same wall box.
Open the control access panel to view wiring system and
gas valve. If this appliance has a red or black ignitor button
(as noted in Figure 10.1) this appliance has a Standing Pilot
ignition system. If there is no red or black ignitor button,
this appliance has an Intellifire ignition system.
C. Intellifire Ignition System Wiring
This appliance requires a 110 VAC supply to the appliance
junction box for operation. A wiring diagram is shown in
Figure 10.2.
This appliance is equipped with an Intellifire control valve
which operates on a 3 volt system.
This appliance is supplied with a battery pack and a 3 volt
AC transformer, which requires the installation of the sup-
plied junction box. It is highly recommended that the junc-
tion box be installed at this time to avoid reconstruction.
The battery pack requires two D cell batteries (not
included).
NOTE: Batteries cannot be placed in the battery pack
while using the 3 volt AC transformer. The transformer
must be unplugged if the battery pack is used or battery
life will be reduced.
Figure 10.1 Standing Pilot Ignition
CAUTION
Battery polarity must be correct or module damage will occur.
NOTE: This appliance must be electrically wired and grounded
in accordance with local codes or, in the absence of local
codes, with National Electric Code ANSI/NFPA 70-latest
edition or the Canadian Electric Code, CSA C221.1.
Optional Accessories Requirements
Wiring for optional accessories should be done now to
avoid reconstruction.
B. Connecting to the Appliance
WARNING
Wire 110V to electrical junction box.
Do NOT wire 110V to valve.
Do NOT wire 110V to wall switch.
• Incorrect wiring will damage millivolt valves.
• Incorrect wiring will override IPI safety lockout
and may cause explosion.
CAUTION
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
WARNING
Shock hazard.
• This appliance MUST be used with a wall switch or a
remote control.
• Replace damaged wire with type 105º C rated wire.
• Wire must have high temperature insulation.
• If using thermostat use one compatible with a millivolt
gas valve system.
• Follow parameters for locating thermostat (see individual
thermostat instructions) to ensure proper operation of
appliance.
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21
INTERMITTENT
PILOT IGNITOR
INTERMITTENT
PILOT IGNITOR
I
IGNITION
MODULE 3 VAC
REMOTE RECEIVER
S
IGNITION MODULE 3 VAC
WHITE
TRANSFORMER 3V
ORG
GROUND TO
FIREPLACE CHASSIS
PLUG-IN
TRANSFORMER
3 VAC
WHITE
ORG
GROUND TO
FIREPLACE CHASSIS
PLUG-IN
BATTERY PACK
TEMP SENSOR
VALVE
BATTERY PACK
TEMP SENSOR
THERMOSTAT WIRE ASSEMBLY
VALVE
NOTE: 1. Ignition module, valve, pilot, and wall switch operate on
3 volts. 120 VAC is required at junction box unless equipped with
battery back-up.
Figure 10.2 Intellifire Pilot Ignition (IPI) Wiring Diagram
D. Standing Pilot Ignition System Wiring
This standing pilot ignition system wiring does not require
a 110 VAC supply to operate.
It is recommended that a 110 VAC junction box be installed
for use with a fan or remote control. (See Figure 10.4 for
junction box wiring).
WHITE
PILOT
PILOT
PIEZO
THERMOCOUPLE
THERMOCOUPLE
TEMP SENSOR
RED
VALVE
RED
VALVE
TEMP SENSOR
REMOTE
RECEIVER
THERMOSTAT WIRE ASSEMBLY
Figure 10.3 Standing Pilot Ignition Wiring Diagram
22
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E. Junction Box Installation
Romex
If the box is being wired from the OUTSIDE of the
Connector
appliance:
• Remove the cover plate located on the outer shell
right side (see Figure 10.4).
14/2WG
• Install the supplied Romex™ connector in the cover
plate.
Cover Plate
outside firebox
• Feed the necessary length of wire through the
connector.
• Make all necessary wire connections and reattach
the cover plate to the outer shell.
If the box is being wired from the INSIDE of the
Copper
appliance:
ground attached
to GRN screw with
GRN wire
• Remove the screw attaching the junction box/recep-
tacle to the outer shell, rotate the junction box/recep-
tacle inward to disengage it from the outer shell (see
Figure 10.4).
GRN wire
inside box
NOTE: Do NOT wire
110VAC to wall switch.
• Pull the electrical wires from outside the appliance
through this opening into the valve compartment.
Figure 10.4 Junction Box Detail
• Feed the necessary length of wire through the
connector.
• Make all necessary wire connections to the junction
box/receptacle and reassemble the junction box/
receptacle to the outer shell.
F. Wall Switch Installation for Fan (Optional)
If the box is being wired to a wall mounted
switch for use with a fan (See Figure 10.5):
SWITCH
• The power supply for the appliance must
be brought into a switch box.
MINIMUM 14-3 AWG
WITH GROUND
• The power can then be supplied from the
switch box to the appliance using a mini-
mum of 14-3 with ground wire.
Red
Black
White
Green
Black
White
Green
JUNCTION BOX
• At the switch box connect the black (hot)
wire and red (switch leg) wire to the wall
switch as shown.
POWER
SUPPLY WIRES
SWITCH BOX
• At the appliance connect the black (hot),
white (neutral) and green (ground) wires
to the junction box as shown.
• Add a 1/4 inch insulated female connector
to the red (switch leg) wire, route it through
the knockout in the face of the junction box,
and connect to the top fan switch connector
Red
(1/4 inch male) as shown.
Figure 10.5 Fan Control Switch Wiring
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23
Finishing
11
A. Mantel Projections
B. Facing Material
Figure 11.1 shows the minimum vertical and corresponding
maximum horizontal dimensions of appliance mantels or
other combustible projections above the top front edge of
the appliance.
WARNING
Fire Risk.
Do NOT obstruct air inlet or outlet grilles.
Do NOT modify grilles.
• Modifying or covering grilles could cause
temperature rise and fire hazard.
12 INCHES
(305mm)
Finishing materials must not interfere with:
• Air flow through grilles or louvers.
• Operation of louvers or doors.
• Access for service.
NON-COMBUSTIBLE
12 INCHES
MATERIAL ONLY
(305mm)
1/2 INCH
(13mm)
FINISH WALL MATERIAL
MAY BE COMBUSTIBLE
- TOP AND SIDES
TOP SEAL
JOINT
TOP FRONT EDGE
OF FIREPLACE
SIDE SEAL
JOINT
1/2 INCH
(13mm)
Figure 11.1 Clearances to Mantels or other
Combustibles above Appliance
1/2 INCH
(13mm)
Figure 11.3 Noncombustible Facing Diagram
WARNING
Fire Risk.
Finish all edges and fronts to clearances and
specifications listed in manual.
• Black metal appliance front may be covered with non-
combustible material only.
• Do NOT overlap combustible materials onto appliance
front.
• Install combustible materials up to specified clearances
on top front and side edges.
• Seal joints between the finished wall and appliance top
and sides using only a 300º F minimum sealant.
24
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Appliance Setup
12
E. Install the Refractory
A. Remove Shipping Materials
Remove shipping materials from inside or underneath the
firebox.
F. Lava Rock, Vermiculite, Rockwool/
Ember Placement
B. Remove Grate Shipping Support
• Remove the log pack and hood, if applicable.
WARNING
Explosion Risk.
• Bend top retaining tab of grate shipping support into
vertical position (see Figure 12.1).
• Lift grate slightly upward with one hand so that the grate
clears the support.
• Follow ember placement instructions in
manual.
• Do NOT place embers directly over
burner ports.
• Slide shipping support to side, remove and discard.
• Lower grate onto refractory.
• Replace ember material annually.
Improperly placed embers interferes with proper burner
operation.
Placing the Ember Material
Ember material is shipped with this gas appliance. To place
the ember material:
• When placing Glowing Embers® onto the burner care
should be taken so that the ports are not covered.
Place the dime-size ember pieces about 1/2 inch apart
near port holes in burner top, but not on or in between
the ports. For best performance do NOT place embers
on ports at rear of burner (see Figure 12.2). Failure to
follow this procedure will likely cause lighting and sooting
problems.
Figure 12.1
C. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated
inside the firebox or underneath in the control cavity.
• Save the remaining ember materials for use during
appliance servicing. The embers provided should be
enough for 3 to 5 applications.
D. Accessories
Install approved accessories per instructions included with
accessories. See Service Parts List for appropriate acces-
sories. Refer to Section 16.
WARNING
Shock or fire risk.
Use ONLY optional accessories approved for
this appliance.
•
•
•
Using non-listed accessories voids
warranty.
Using non-listed accessories may result in
a safety hazard.
Only Hearth & Home Technologies
approved accessories may be used safely.
Figure 12.2 Placement of Embers
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25
G. Positioning the Logs
Log Set Assembly: LOGS-SL550-D
Models: SL-550TV-D
If the gas logs have been factory installed they should not
need to be positioned. If the logs have been packaged
separately, refer to the following instructions.
Carefully remove the logs from the packaging.
CAUTION: Logs are fragile!
TABS
2
4
5
1
3
METAL TABS
1
NOTCHES
LOG #1 (SRV2044-700): Place log #1 onto the grate bars so that the notches in the bottom of the log fit
onto the grate bars. Slide the log to the front tab for NG, slide to the rear tab for LP.
NOTCH
2
LOG #2 (SRV550-717): Place log #2 on the right two grate bars using the notch on the bottom of log #2.
Slide the right edge of log #2 forward until it touches the grate.
26
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NOTCH
3
LOG #3 (SRV2044-703): Place log #3 on the left two grate bars using the notch on the bottom of log #3.
Slide the left edge of log #3 forward until it touches the grate.
4
TAB LOCATOR
LOG #4 (SRV2044-701): Place log #4 into the tab on log #1. The bottom notch of log #4 should sit on the
grate as shown.
TAB LOCATOR
5
LOG #5 (SRV2044-702): Place log #5 into the tab in log #1. The “Y” end of log #6 should fit around the
grate as shown.
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27
If the gas logs have been factory installed they should not
need to be positioned. If the logs have been packaged
separately, refer to the following instructions.
Log Set Assembly: LOGS-SL750-D
Models: SL-750TV-D, SL-950TV-D
Carefully remove the logs from the packaging.
CAUTION: Logs are fragile!
6
2
4
1
5
3
METAL TABS
1
NOTCHES
LOG #1 (SRV2045-700): Place log #1 on the grate using the notches in the bottom of the log. Slide log
#1 up to the front tabs for NG. Slide it back until top of log touches the back of the fireplace for LP.
2
NOTCHES
LOG #2 (SRV530-719): Place log #2 on the right two grate bars using the notches in the bottom of the log.
Slide the log backward until the back edge is in contact with the tab and parallel to log #1.
28
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RAISED FLAT SPOTS
3
NOTCHES
RAISED FLAT SPOTS
LOG #3 (SRV530-718): Place log #3 on the left two grate bars using the notches in the bottom of the log.
Position log parallel to log #1 and on the same line as log #2. Left edge of log should rest between grate bar and
second tab.
4
TAB LOCATOR
LOG #4 (SRV2045-703): Place log #4 on top of log #1 and log #2 so that the cutouts on the bottom of log
#4 fit on the tab on log #1 and will fit in the flat spot on log #2.
5
TAB LOCATOR
LOG #5 (SRV2045-702): Place log #5 on the tab on log #1 so that the cutouts on the bottom of log #5 fit
onto the raised flat spots on log #2.
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29
6
TAB LOCATOR
LOG #6 (SRV2045-701): Place log #6 so that the right edge fits into the notch on log #5, the middle goes
into the tab on log #1, and the left edge rests on log #3.
H. Glass Assembly
I. Screen Mesh
The screen mesh is a protective barrier and must be
attached.
WARNING
Handle glass doors with care.
• Inspect the gasket to ensure it is
undamaged.
J. Grilles and Trim
Install optional marble and brass trim surround kits as
desired. Marble, brass, brick, tile, or other non-combustible
materials can be used to cover up the gap between the
• Inspect the glass for cracks, chips or
scratches.
• Any scratch in glass, requires replacement.
• Do NOT strike, slam or scratch glass.
sheet rock and the appliance.
• Do NOT operate appliance with glass door removed,
cracked, broken or scratched.
Do not obstruct or modify the air inlet/outlet grilles or hood.
When overlapping on both sides, leave enough space so
that the bottom grille can be lowered and the trim door
removed.
• Replace glass door assembly as a complete appliance.
Removing Glass Assembly
K. Hood
Pull the four glass assembly latches out of the groove on
the glass frame. Remove glass door from the appliance
(see Figure 12.17).
Hood is included with the front and required in all
installations.
Replacing Glass Assembly
Replace the glass door on the appliance. Pull out and
latch the four glass assembly latches into the groove on
the glass frame.
L. Shutter Settings
Models
NG
LP
SL-550TV-D
SL-750TV-D
SL-950TV-D
1/4 in.
1/4 in.
3/8 in.
3/8 in.
3/8 in.
Full open
LATCHES
(BOTH BOTTOM
AND TOP)
GLASS
ASSEMBLY
Figure 12.17 Glass Assembly
30
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Operating Instructions
13
A. Before Lighting Appliance
WARNING
Before lighting this appliance determine if it has a Standing
Pilot or Intellifire ignition system by opening the control
access panel to view wiring system and gas valve. If this
appliance has a red or black ignitor button (see Figure
10.1) this appliance has a Standing Pilot ignition system.
If there is no red or black ignitor button, this appliance has
an Intellifire ignition system.
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot during
operation and cool down.
•
•
Keep children away.
CAREFULLY SUPERVISE children in
same room as appliance.
CAUTION
•
•
Alert children and adults to hazards of high temperatures.
Do NOT operate with protective barriers open or re-
moved.
Keep clothing, furniture, draperies and other combustibles
away.
If installing Intellifire ignition battery backup:
• Do not install batteries if the backup mode may not be used
for extended time.
•
• Batteries may leak.
• Install batteries only when needed for power outage.
This appliance has been supplied with an integral barrier to
prevent direct contact with the fixed glass panel. Do NOT
operate the appliance with the protective barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
Before operating this appliance have a qualified
technician:
• Remove all shipping materials from inside and/or
underneath the firebox.
• Review proper placement of logs, rockwool, lava rock,
and vermiculite.
WARNING
• Check the wiring.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to
the owner’s information manual provided with this appliance.
For assistance or additional information consult a qualified
installer, service agency or the gas supplier.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper
position.
• Ensure that the flow of combustion and ventilation air is
not obstructed (front grilles and vent caps).
B. Check Appliance Draft
Check draft of appliance to
DRAFT HOOD
verify proper venting condi-
tions.
WARNING
• Close all windows and
doors, turn on all exhaust
fans in home.
Glass door must be in place when
appliance is operating. Risk of:
FLAME UP
- ACCEPTABLE -
• Combustion Fumes
• Fire
• Appliance is to be com-
pletely assembled to nor-
mal operating condition.
Do NOT operate appliance with glass door removed.
• Open viewing glass for servicing only.
• Turn on appliance and al-
low to operate for at least
10 minutes.
• Glass door MUST be in place and sealed before operating
appliance.
• Only use glass door certified for use with appliance.
FLAME IN
• Check draft as shown in
- GOOD -
Figure 13.1. This can be
done using a smoke or
flame producing match.
• Glass replacement should be done by qualified
technician.
WARNING
• Hold lit match at bottom
edge of draft hood opening
and observe flame/smoke
Do NOT use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
FLAME OUT
- BAD -
per the figure.
Figure 13.1
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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31
C. Lighting Appliance
Intellifire Ignition
FOR YOUR SAFETY
LIGHTING
INSTRUCTIONS
(IPI)
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
1. Turn off all electric power to the appli-
ance.
2. This appliance is equipped with an igni-
tion device which automatically lights the
burner. Do not try to light the burner by
hand.
•
•
Do not touch any electric switch; do
not use any phone in your building.
A. This appliance is equipped with
an intermittent pilot ignition (IPI)
device which automatically lights
the burner. Do not try to light the
burner by hand.
Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
•
If you cannot reach your gas sup-
B. BEFORE LIGHTING, smell all
around the appliance area for
gas. Be sure to smell next to
the floor because some gas is
heavier than air and will settle on
the floor.
GAS
VALVE
plier, call the fire department.
C. Do not use this appliance if any part
has been under water. Immediately
call a qualified service technician
to inspect the appliance and to
replace any part of the control
system and any gas control which
has been under water.
3. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the
floor. If you smell gas, STOP! Follow “B”
in the Safety Information located on the left
side of this label. If you don’t smell gas,
go to next step.
WHAT TO DO IF YOU SMELL GAS
•
Do not try to light any appliance.
4. Turn on all electric power to the appli-
WARNING:
CAUTION:
ance.
Hot while in operation. Do not touch.
Keep children, clothing, furniture,
gasoline and other liquids having
flammable vapors away.
5. To light the burner, flip the ON/OFF
switch to the “ON” position. (The ON/OFF
switch may include a wall switch if so
equipped).
DO NOT CONNECT 110 VAC
TO THE CONTROL VALVE.
Improper installation, adjustment,
alteration, service or maintenance
can cause injury or property dam-
age. Refer to the owner’s infor-
mation manual provided with this
appliance.
Do not operate the appliance with
panel(s) removed, cracked or bro-
ken. Replacement of the panel(s)
should be done by a licensed or
qualified service person.
6. Ifthe appliance will not operate, follow the
instructions “To Turn Off Gas toAppliance”
and call your service technician or gas
supplier.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
NOT FOR USE
WITH SOLID FUEL
TO TURN OFF
If not installed, operated, and main-
tained in accordance with the man-
ufacturer’s instructions, this product
could expose you to substances in
fuel or fuel combustion which are
known to the State of California to
cause cancer, birth defects, or other
reproductive harm.
GAS TO APPLIANCE
For use with natural gas and pro-
pane. A conversion kit, as supplied
by the manufacturer, shall be used
to convert this appliance to the al-
ternate fuel.
1. Turn off all electric power to the appliance
if service is to be performed.
2. Flip ON/OFF switch to the “OFF” posi-
tion.
Also Certified for Installation in a
Bedroom or a Bedsitting Room.
Keep burner and control compart-
ment clean. See installation and
operating instructions accompanying
appliance.
For assistance or additional infor-
mation, consult a qualified installer,
service agency or the gas supplier.
For additional information on operating your
Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.
Final Inspection by _____________________________
593-913D
32
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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Standing Pilot Ignition
LIGHTING
INSTRUCTIONS
FOR YOUR SAFETY
READ BEFORE LIGHTING
1. Turn off all electric power to the appliance.
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
2. Push in gas control knob
slightly and turn clockwise
to “OFF”.
A. This appliance has a pilot which
•
If you cannot reach your gas sup-
plier, call the fire department.
NOTE: Knob cannot be turned from “PILOT” to “OFF”
unless knob is pushed in slightly. Do not force.
must be lighted by hand. When light-
ing the pilot, follow these instructions
exactly.
C. Use only your hand to push in or
turn the gas control knob. Never use
tools. If the knob will not push in or
turn by hand, don’t try to repair it, call
a qualified service technician. Force
or attempted repair may result in a
fire or explosion.
3. Wait five (5) minutes to clear out any gas. Then
smell for gas, including near the floor. If you smell
gas, STOP! Follow “B” in the Safety Information
located on the left side of this label. If you don’t
smell gas, go to next step.
B. BEFORE LIGHTING, smell all
around the appliance area for gas.
Be sure to smell next to the floor
because some gas is heavier than
air and will settle on the floor.
4. Find the pilot. The pilot is inside
combustion chamber next to the
main burner.
WHAT TO DO IF YOU SMELL GAS
D. Do not use this appliance if any part
has been under water. Immediately
call a qualified service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been
under water.
•
•
Do not try to light any appliance.
Do not touch any electric switch; do
not use any phone in your building.
5. Turn knob on gas control counter clockwise
•
Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
to “PILOT”.
6. Push in control knob all the way and hold in. Im-
mediately depress red or black piezo button. It may
require several depressions of the red or black
piezo button until PILOT lights. If PILOT light does
not light after 10 seconds, return to step 3. Continue to
hold the control knob in for about one minute after the
pilot is lit. Release knob and it will pop back out. Pilot
should remain lit. If it goes out, repeat steps 3 through 6.
CAUTION:
WARNING:
DO NOT CONNECT 110 VAC TO
THE CONTROL VALVE.
Hot while in operation. Do not touch.
Keep children, clothing, furniture, gaso-
line and other liquids having flammable
vapors away.
•
•
If knob does not pop up when released, stop and im-
mediately call your service technician or gas supplier.
Improper installation, adjustment, al-
teration, service or maintenance can
cause injury or property damage. Refer
to the owner’s information manual pro-
vided with this appliance.
If the pilot will not stay lit after several tries, turn
the gas control knob to “OFF” and call your service
technician or gas supplier.
Do not operate the appliance with
panel(s) removed, cracked or broken.
Replacement of the panel(s) should be
done by a licensed or qualified service
person.
7. Turn gas control knob counterclockwise to
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
“ON”.
8. To light Burner, flip the on/off switch to the “ON” posi-
tion, and close access grille.
NOT FOR USE
WITH SOLID FUEL
If not installed, operated, and main-
tained in accordance with the manufac-
turer’s instructions, this product could
expose you to substances in fuel or
fuel combustion which are known to the
State of California to cause cancer, birth
defects, or other reproductive harm.
9. Turn on all electric power to the appliance.
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
TO TURN OFF
GAS TO APPLIANCE
Also Certified for Installation in a
Bedroom or a Bedsitting Room.
1. Turn off all electric power to the appliance if service
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
is to be performed.
For assistance or additional informa-
tion, consult a qualified installer, service
agency or the gas supplier.
2. Open control access panel.
3. Move switch to “OFF” position.
4. Push in gas control knob slightly and turn clock-
For additional information on operating your
Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.
wise
to OFF”. Do not force.
5. Close control access panel.
464-903G
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33
D. After Appliance is Lit
Initial Break-in Procedure
When you light the appliance, you may notice that it pro-
duces heat which does have an associated odor or smell.
If you feel this odor is excessive it may require the initial
three to four hour continuous burn on high followed by a
second burn up to 12 hours to fully drive off any odor from
paint and lubricants used in the manufacturing process.
Condensation of the glass is normal.
CAUTION
• Prevent accidental appliance operation when not
attended.
• Unplug or remove batteries from remote control if absent
or if appliance will not be used for an extended period of
time.
• Property damage possible from elevated temperatures.
NOTE: The appliance should be run three to four hours
on the initial start-up. Turn it off and let it cool completely.
Remove and clean the glass. Replace the glass and run
the appliance for an additional 12 hours. This will help to
cure the products used in the paint and logs.
CAUTION
Smoke and odors released during initial operation.
•
•
•
Open windows for air circulation.
Leave room during initial operation.
Smoke may set off smoke detectors.
During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate any
odors associated with the appliance’s initial burning.
Smoke and odors may be irritating to sensitive
individuals.
WARNING
WARNING
Fire Hazard.
Fire Risk.
Keep combustible materials, gasoline and
other flammable vapors and liquids clear of
appliance.
High Temperatures.
Keep combustible household items away from appliance.
Do NOT obstruct combustion and ventilation air.
• Do NOT place combustible items on top of or in front of
appliance.
• Do NOT store flammable materials in the
appliance’s vicinity.
• Do NOT use gasoline, lantern fuel, kerosene, charcoal
lighter fluid or similar liquids in this appliance.
• Keep furniture, draperies away from appliance.
• Combustible materials may ignite.
E. Frequently Asked Questions
ISSUE
SOLUTIONS
This is a result of gas combustion and temperature variations. As the appliance
warms, this condensation will disappear.
Condensation on the glass
This is a result of normal operation and the flames will begin to yellow as the appli-
ance is allowed to burn for 20 to 40 minutes.
Blue flames
When first operated, this appliance may release an odor for the first several hours.
This is caused by the curing of the paint and the burning off of any oils remaining
from manufacturing. Odor may also be released from finishing materials and adhe-
sives used around the appliance.
Odor from appliance
This is a normal result of the curing process of the paint and logs. Glass should be
cleaned within 3 to 4 hours of initial burning to remove deposits left by oils from the
manufacturing process. A non-abrasive cleaner such as gas fireplace glass cleaner
may be necessary. See your dealer.
Film on the glass
Metallic noise
Noise is caused by metal expanding and contracting as it heats up and cools down,
similar to the sound produced by a furnace or heating duct. This noise does not af-
fect the operation or longevity of the appliance.
Is it normal to see the pilot flame
burn continually?
In an Intellifire ignition system it is normal to see the pilot flame, but it should turn off
when ON/OFF is turned off. In a standing pilot system the pilot will always stay on.
34
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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Troubleshooting
14
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.
A. Standing Pilot Ignition System
Symptom
Possible Causes
Corrective Actions
1. After repeated
triggering of the
red or black piezo
ignitor button, the
spark ignitor will not
light the pilot.
a. Defective ignitor.
Check the spark at the electrode and pilot. If no spark and electrode wire
is properly connected, replace the ignitor.
b. Defective pilot
or misaligned
electrode (spark at
electrode).
Using match, light the pilot. If the pilot lights, turn off the pilot and trigger
the red piezo ignitor button again. If the pilot lights, an improper gas/air
mixture caused the bad lighting and a longer purge period is recom-
mended. If the pilot will not light, ensure the gap at the electrode and pilot
is one-eighth (1/8) inch to have a strong spark. If the gap is OK, replace
the pilot.
c. No gas or low
gas pressure.
Check the remote shut-off valves from the fireplace. Usually, there is a
valve near the gas main. There can be more than one (1) valve between
the fireplace and the main.
d. No LP in tank.
Check the LP (propane) tank. You may be out of fuel.
2. The pilot will not a. Defective ther-
Check that the pilot flame impinges on the thermocouple. Clean and/or
adjust the pilot for maximum flame impingement.
stay lit after care-
fully following the
lighting instructions.
mocouple.
Ensure that the thermocouple connection at the gas valve is fully inserted
and tight (hand tighten plus 1/4 turn).
Disconnect the thermocouple from the valve, place one millivolt meter
lead wire on the tip of the thermocouple and the other meter lead wire on
the thermocouple copper lead. Start the pilot and hold the valve knob in. If
the millivolt reading is less than 15mV, replace the thermocouple.
b. Defective valve.
If the thermocouple is producing more than 15 millivolts, replace faulty
valve.
3. The pilot is
a. ON/OFF switch
or wires defective.
Check the ON/OFF switch and wires for proper connections. Place the
jumper wires across the terminals at the switch. If the burner comes on,
replace the defective switch. If the switch is OK, place the jumper wires
across the switch wires at the gas valve. If the burner comes on, the wires
are faulty or connections are bad.
burning, there is
no burner flame,
the valve knob is
in the ON position,
and the ON/OFF
switch is in the ON
position.
b. Thermopile may
not be generating
sufficient millivolt-
age.
If the pilot flame is not close enough physically to the thermopile, adjust
the pilot flame.
Be sure the wire connections from the thermopile at the gas valve termi-
nals are tight and that the thermopile is fully inserted into the pilot bracket.
Check the thermopile with a millivolt meter. Take the reading at TH-
TP&TP terminals of the gas valve. The meter should read 325 millivolts
minimum, while holding the valve knob depressed in the pilot position,
with the pilot lit, and the ON/OFF switch in the OFF position. Replace the
faulty thermopile if the reading is below the specified minimum.
With the pilot in the ON position, disconnect the thermopile leads from
the valve. Take a reading at the thermopile leads. The reading should be
325 millivolts minimum. Replace the thermopile if the reading is below the
minimum.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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35
Troubleshooting (continued)
Symptom
Possible Cause
Corrective Action
3. ...Continued
c. Defective valve.
Turn the valve knob to the ON position. Place the ON/OFF
switch in the ON position. Check the millivolt meter a the ther-
mopile terminals. The millivolt meter should read greater than
125mV. If the reading is acceptable, and if the burner does not
come on, replace the gas valve.
d. Plugged burner orifice.
Check the burner orifice for stoppage. Remove stoppage.
e. Wall switch or wires are
defective.
Follow the corrective action in Symptom and Possible Cause 1.a
above. Check the switch and wiring. Replace where defective.
4. Frequent pilot
outage problem.
a. Pilot flame may be too
high or too low, or blowing
out (high pressure), causing
pilot safety to drop out.
Clean thermocouple and adjust the pilot flame for maximum
flame impingement. Follow lighting instructions carefully.
5. The pilot and
main burner ex-
tinguish while in
operation.
a. No LP in tank.
Check the LP (propane) tank. Refill the fuel tank.
b. Inner vent pipe leaking
exhaust gases back into the
system.
Check venting system for damage. Replace/repair improperly
assembled pipe sections.
c. Glass too loose and air
tight packet leaks in corners
after usage.
Replace glass panel assembly.
Replace if necessary.
d. Bad thermopile or thermo-
couple.
e. Improper vent cap instal-
lation.
Check for proper installation and freedom from debris or block-
age.
6. Glass soots.
a. Flame impingement.
Adjust the log set so that the flame does not excessively impinge
on it.
b. Improper air shutter set-
ting.
Adjust the air shutter located on the control panel.
c. Debris around air shutter.
Inspect the opening at the base of the burner. NO MATERIAL
SHOULD BE PLACED IN THIS OPENING.
7. Flame burns
blue and lifts off
burner.
a. Insufficient oxygen being
supplied.
Ensure that the vent cap is installed properly and free of debris.
Ensure that the vent system joints are tight and have no leaks.
Ensure that no debris has been placed at the base of, or in the
area of the air holes in the center of the base pan beneath the
burner.
Ensure that the glass is tightened properly on the unit, particu-
larly on top corners.
36
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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B. Intellifire Ignition System
Symptom
Possible Causes
Corrective Actions
1. The ignitor/
module makes
noise, but no
spark.
a. Incorrect wir-
ing.
Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are con-
nected to correct terminals on module and pilot assembly. Reversed wires
at the module may cause system to make sparking noise, but spark may
not be present at pilot hood.
b. Loose connec-
tions or electri-
cal shorts in the
wiring.
Verify no loose connections or electrical shorts in wiring from module to pi-
lot assembly. Rod closest to pilot hood is ignitor. Verify connections under-
neath pilot assembly are tight; also verify connections are not grounding
out to metal chassis, pilot burner, pilot enclosure, mesh screen if present,
or any other metal object.
c. Ignitor gap is
too large.
Verify gap of igniter to pilot hood. The gap should be approximately .17
inch or 1/8 inch.
d. Faulty module.
Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor
wire “I” from module. Place ON/OFF Rocker switch or wall switch in ON
position. Hold ground wire about 3/16 inch away from “I” terminal on mod-
ule. If there is no spark at “I” terminal module must be replaced. If there is
a spark at “I” terminal, module is fine. Inspect pilot assembly for shorted
sparker wire or cracked insulator around electrode.
2. Pilot won’t
light, there is no
noise or spark.
a. Transformer
installed correctly.
Verify that transformer is installed and plugged into module. Check volt-
age of transformer under load at spade connection on module with ON/
OFF switch in ON position. Acceptable readings of a good transformer are
between 3.2 and 2.8 volts AC.
b. A shorted or
loose connection
in wiring configu-
ration or wiring
harness.
Remove and reinstall the wiring harness that plugs into module. Verify
there is a tight fit. Verify pilot assembly wiring to module. Remove and
verify continuity of each wire in wiring harness.
c. Improper wall
switch wiring.
Verify that 110 VAC power is “ON” to junction box.
d. Module not
grounded.
Verify black ground wire from module wire harness is grounded firmly to
metal chassis of appliance.
e. Faulty mod-
ule.
Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor
wire “I” from module. Place ON/OFF Rocker switch or wall switch in ON
position. Hold ground wire about 3/16 inch away from “I” terminal on mod-
ule. If there is no spark at “I” terminal module must be replaced. If there is
a spark at “I” terminal, module is fine. Inspect pilot assembly for shorted
sparker wire or cracked insulator around electrode.
3. Pilot lights
but continues
to spark, and
a. A shorted or
loose connection
in sensor rod.
Verify all connections to wiring diagram in manual. Verify connections
underneath pilot assembly are tight. Verify connections are not grounding
out to metal chassis, pilot burner, pilot enclosure or screen if present, or
any other metal object.
main burner will
not ignite. (If the
pilot continues
to spark after the
pilot flame has
been lit, flame
rectification has
not occurred.)
b. Poor flame
rectification or
contaminated
sensor rod.
Verify that flame is engulfing sensor rod. If the pilot assembly does not have
a ground strap, consider installing one to increase flame rectification. Verify
correct pilot orifice is installed and inlet gas specifications. Flame carries rec-
tification current, not the gas. If flame lifts from pilot hood, the circuit is bro-
ken. A wrong orifice or too high an inlet pressure can cause pilot flame to lift.
The sensor rod may be contaminated. Clean sensor rod with emery cloth.
c. Module is not
grounded.
Verify that module is securely grounded to metal chassis of appliance.
Verify that wire harness is firmly connected to module.
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37
Intellifire Ignition System - (continued)
Symptom
Possible Causes
Corrective Actions
3. ...continued
d. Damaged pilot
assembly or dirty
sensor rod.
Verify that ceramic insulator around the sensor rod is not cracked, dam-
aged, or loose. Verify connection from sensor rod to white sensor wire.
Clean sensor rod with emery cloth to remove any contaminants that may
have accumulated on sensor rod. Verify continuity with a multimeter with
ohms set at lowest range.
e. Faulty module.
Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor
wire “I” from module. Place ON/OFF Rocker switch or wall switch in ON po-
sition. Hold ground wire about 3/16 inch away from “I” terminal on module. If
there is no spark at “I” terminal module must be replaced. If there is a spark
at “I” terminal, module is fine. Inspect pilot assembly for shorted sparker
wire or cracked insulator around electrode.
4. Pilot sparks, but a. Correct gas supply. Verify that incoming gas line ball valve is “open”. Verify that inlet pressure
Pilot will not light.
reading is within acceptable limits, inlet pressure must not exceed 14 in.
W.C.
b. Ignitor gap is too Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in.
large.
c. Module is not
grounded.
Verify module is securely grounded to metal chassis of appliance.
d. Module voltage
output / Valve/Pi-
lot solenoid ohms
readings.
Verify battery voltage is at least 2.7 volts. Replace batteries if voltage is
below 2.7.
38
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Maintaining and Servicing Appliance
15
Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualified
service technician should perform an appliance check-up at the beginning of each heating season.
CAUTION
WARNING
Handle glass assembly with care.
Risk of injury or property damage.
Before servicing:
NOTE: Clean glass after initial 3-4 hours
operation. Longer operation without
cleaning glass may cause a permanent
white film on glass.
• Turn off gas.
• Turn off electricity to appliance.
• Disable remote control, if one is present.
• Ensure appliance is completely cooled.
After servicing:
When cleaning glass door:
•
•
•
•
•
Avoid striking, scratching or slamming glass.
Do NOT use abrasive cleaners.
Use a hard water deposit glass cleaner on white film.
Do NOT clean glass when hot.
Turn off appliance after 3-4 hours of operation and
ALLOW TO COOL.
• Replace any screen or barrier that was removed.
• Reseal and reinstall any venting removed for servicing.
•
•
Remove and clean glass assembly.
Replace glass assembly and operate appliance for
additional 12 hours.
WARNING
Annual inspection by qualified technician recommended.
Refer to maintenance instructions.
Check:
•
•
•
•
•
•
•
•
•
Condition of doors, surrounds and fronts.
Condition of glass, glass assembly and glass seal.
Obstructions of combustion and ventilation air.
Condition of logs.
Condition of firebox.
Burner ignition and operation.
Burner air shutter adjustment
Gas connections and fittings.
Obstructions of termination cap.
WARNING
Inspect external vent cap regularly.
• Ensure no debris blocks cap.
Clean:
• Combustible materials blocking cap may ignite.
•
•
Glass
• Restricted air flow affects burner operation.
Air passageways, grilles,
control compartment
Burner, burner ports
•
Risk of:
•
•
•
•
Fire
Delayed ignition or explosion
Exposure to combustion fumes
Odors
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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39
Inspect
Maintenance Tasks
Doors, Surrounds and
Fronts
1. Assess condition of screen and replace as necessary. Recommend addition of screen if one is not
present.
2. Inspect for scratches, dents or other damage and repair as necessary.
3. Verify no obstructions to airflow through the louvers.
4. Verify maintenance of proper clearance to combustible household objects.
Gasket Seal, Glass As-
sembly and Glass
1. Inspect gasket seal and its condition.
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.
3. Confirm there is no damage to glass or glass frame. Replace as necessary.
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are
intact and operating properly. Replace as necessary.
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be removed.
Valve Compartment and 1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas.
Firebox Top
Screw tips that have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Verify unobstructed air circulation.
Logs
1. Inspect for broken, damaged, or missing logs. Replace as necessary.
2. Verify correct log placement and no flame impingement causing sooting. Correct as necessary.
Firebox
1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.
2. Replace appliance if firebox has been perforated.
Burner Ignition and
Operation
1. Verify burner is properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or obstruct lighting
paths.
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting or other flame problems.
6. Verify air shutter is clear of dust and debris.
7. Inspect orifice for soot, dirt or corrosion.
8. Verify manifold and inlet pressures. Adjust regulator as required.
9. Inspect pilot flame strength. Clean or replace orifice as necessary.
10. Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Clean with
emery cloth or replace as required.
11. Verify millivolt output. Replace as necessary.
Venting
1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.
2. Confirm that termination cap remains clear and unobstructed by plants, etc.
3. Verify that termination cap clearance to subsequent construction (building additions, decks, fences or
sheds) has been maintained.
4. Inspect for corrosion or separation.
5. Verify weather stripping, sealing and flashing remains intact.
6. Inspect draft shield to verify it is not bent, damaged or missing.
Remote controls
1. Verify operation of remote.
2. Replace batteries in remote transmitters and battery-powered receivers.
3. Verify batteries have been removed from battery back-up IPI systems to prevent premature battery
failure or leaking.
40
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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Reference Materials
16
A. Appliance Dimension Diagram
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3.
L
K
M
I
N
J
O
R
D
ELECTRICAL
ACCESS
F
E
GAS LINE
ACCESS
G
Q
B
A
H
C
P
Figure 16.1 Appliance Dimensions
Appliance Dimensions Table
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
1
25
-
R
28-1/2
726
32
Inches
36
31 32-1/2 17 28-1/2 31
8
15-3/4 25-3/4 1/2
1/2 8-1/8 16-1/4
5
5-1/16 2-1/4
SL-550TV-D
SL-750TV-D
SL-950TV-D
Millimeters 913 790 827 438 723 789 198 402 327 653
14
-
206 415 127 129
55
-
Inches
41
36 37-3/4 20-1/2 32 34-1/2
8
-
-
-
-
15-3/8 30-3/4
390 780
-
-
-
-
-
-
-
-
5
127
6
-
-
Millimeters 1040 917 960 526 810 878 198
-
-
-
815
36
Inches
48
43 41-3/4 22
-
-
38-1/2
979
-
-
18-7/8 37-3/4
479 958
-
6
-
-
Millimeters 1218 1095 1062 559
-
153 153
-
-
917
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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41
SL-550TV-D
B. Service Parts
Beginning Manufacturing Date: 1-06
Ending Manufacturing Date: ______
Service Parts Diagram
11
12
9
10
8
13
6
14
Log Set Assembly
7
1
5
4
2
3
Part number list on following page.
42
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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B. Service Parts List
SL-550TV-D
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located
on your dealers’ VIP site. When ordering, supply serial and model numbers to ensure
correct service parts.
AVAILABLE
TO SHIP IN 24
HOURS
ITEM
DESCRIPTION
Log Set Assembly
SERIAL #
PART NUMBER
LOGS-SL550-D
SRV2044-700
SRV550-717
SRV2044-703
SRV2044-701
SRV2044-702
550-259A
Y
1
2
3
4
5
6
7
8
Log 1 (combined logs)
Log 2
Log 3
Log 4
Log 5
Louver, Top
Louver, Bottom
Mesh Assembly
550-248A
550-382A
Y
Y
Y
Y
530-206A
Pre 0021076055
Post 0021076055
9
Burner NG, LP
530-018
GLA-550TR
2044-040
10
11
12
13
14
Glass Door Assembly
Log Grate
2044-145
Base Refractory NG, LP
Hood
SRV550-175
4021-013
Junction Box
Y
Y
Y
582-844
Burner Orifice NG (#44C)
Burner Orifice LP (#54C)
Mineral Wool
582-854
050-721
386-122A
Glass Latch Assembly
Touch Up Paint
Y
TUP-GBK-12
Additional service part numbers may appear on following page.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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43
B. Service Parts List
SL-550TV-D, SL-550TV-IPI-D
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on
your dealers’ VIP site. When ordering, supply serial and model numbers to ensure correct
service parts.
AVAILABLE
TO SHIP IN 24
HOURS
ITEM
DESCRIPTION
SERIAL #
STANDING PILOT
PART NUMBER
446-511
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Y
Y
Y
Y
Y
Thermocouple
Thermopile
Pilot tube
2103-511
060-512
2103-512
SRV485-301
N/A
NGK-550TR-C
NGKS-550TR-D
LPK-550TR-C
LPKS-550TR-D
446-505
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Conversion Kit NG
Conversion Kit LP
Pilot Orifice NG
Pilot Orifice LP
Regulator NG
2103-116
446-517
2103-117
060-518
230-1570
060-519
Regulator LP
230-1520
IPI CONVERSION KITS
NGK-550IPIC
LPK-550IPIC
446-505
Conversion Kit NG
Conversion Kit LP
Y
Y
Y
Y
Y
Y
Y
Y
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Pilot Orifice NG
Pilot Orifice LP
593-528
446-517
593-527
Regulator NG
Regulator LP
NGK-DXV
LPK-DXV
44
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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SL-750TV-D
Service Parts
Beginning Manufacturing Date: 1-06
Ending Manufacturing Date: ______
Service Parts Diagram
10
11
8
12
9
13
14
15
Log Set Assembly
7
6
4
5
1
2
3
Part number list on following page.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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45
Service Parts List
SL-750TV-D
IMPORTANT: THIS IS DATED INFORMATION. The most current information is lo-
cated on your dealers’ VIP site. When ordering, supply serial and model numbers to
ensure correct service parts.
AVAILABLE
TO SHIP IN 24
HOURS
ITEM
DESCRIPTION
Log Set Assembly
SERIAL #
PART NUMBER
LOGS-SL750-D
SRV2045-700
SRV530-719
SRV530-718
SRV2045-703
SRV2045-702
SRV2045-701
530-382A
Y
1
2
3
4
5
6
7
Log 1
Log 2
Log 3
Log 4
Log 5
Log 6
Mesh Assembly
Y
Y
Y
Y
530-216A
Pre 0021073118
Post 0021073118
8
Burner
530-019
GLA-750TR
2045-040
9
Glass Door Assembly
Log Grate
10
11
12
13
14
15
2045-108
Base Refractory NG, LP
Hood
SRV530-175
530-259A
Louver, Top
530-237A
Louver, Bottom
4021-013
Junction Box
Y
Y
Y
582-842
Burner Orifice NG (#42C)
Burner Orifice LP (#53C)
Mineral Wool
582-853
050-721
386-122A
Glass Latch Assembly
Touch Up Paint
Y
TUP-GBK-12
Additional service part numbers may appear on following page.
46
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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B. Service Parts List
SL-750TV-D, SL-750TV-IPI-D
IMPORTANT: THIS IS DATED INFORMATION. The most current information is
located on your dealers’ VIP site. When ordering, supply serial and model numbers
to ensure correct service parts.
AVAILABLE
TO SHIP IN 24
HOURS
ITEM
DESCRIPTION
SERIAL #
STANDING PILOT
PART NUMBER
446-511
Pre 0021076242
Post 0021076242
Pre 0021076242
Post 0021076242
Pre 0021076242
Post 0021076242
Pre 0021076242
Post 0021076242
Pre 0021076242
Post 0021076242
Pre 0021076242
Post 0021076242
Pre 0021076242
Post 0021076242
Pre 0021076242
Post 0021076242
Pre 0021076242
Post 0021076242
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Thermocouple
Thermopile
Pilot tube
2103-511
060-512
2103-512
SRV485-301
N/A
NGK-750TR-C
NGKS-750TR-D
LPK-750TR-C
LPKS-750TR-D
446-505
Conversion Kit NG
Conversion Kit LP
Pilot Orifice NG
Pilot Orifice LP
Regulator NG
2103-116
446-517
2103-117
060-518
230-1570
060-519
Regulator LP
230-1520
IPI CONVERSION KITS
Conversion Kit NG
Conversion Kit LP
NGK-750IPIC
LPK-750IPIC
Y
Y
Y
Y
Y
Y
Y
Y
Pre 0021073118 446-505
Post 0021073118 593-528
Pre 0021073118 446-517
Post 0021073118 593-527
NGK-DXV
Pilot Orifice NG
Pilot Orifice LP
Regulator NG
Regulator LP
LPK-DXV
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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47
SL-950TV-D
Service Parts
Beginning Manufacturing Date: 1-06
Ending Manufacturing Date: ______
Service Parts Diagram
10
11
8
9
7
13
12
15
14
Log Set Assembly
6
4
5
1
2
3
Part number list on following page.
48
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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Service Parts List
SL-950TV-D
IMPORTANT: THIS IS DATED INFORMATION. The most current information is
located on your dealers’ VIP site. When ordering, supply serial and model numbers
to ensure correct service parts.
AVAILABLE
TO SHIP IN 24
HOURS
ITEM
DESCRIPTION
SERIAL #
PART NUMBER
LOGS-SL750-D
SRV2045-700
SRV530-719
SRV530-718
SRV2045-702
SRV2045-703
SRV2045-701
560-382A
Log Set Assembly
Log 1
Y
1
2
3
4
5
6
7
Log 2
Log 3
Log 4
Log 5
Log 6
Mesh Assembly
Y
Y
Y
Y
Pre 0021076046
534-211A
8
Burner NG, LP
Post 0021076046 534-017
GLA-950TR
9
Glass Door Assembly
Log Grate
10
11
12
13
14
15
2045-040
2046-108
SRV560-175
560-257A
560-259A
4021-013
582-836
Base Refractory NG, LP
Hood
Louver, Top
Louver, Bottom
Junction Box
Y
Y
Y
Burner Orifice NG (#36C)
Burner Orifice LP (#51C)
Mineral Wool
582-851
050-721
Glass Latch Assembly
Touch Up Paint
386-122A
TUP-GBK-12
Y
Additional service part numbers may appear on following page.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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49
Service Parts List
SL-950TV-D, SL-950TV-IPI-D
IMPORTANT: THIS IS DATED INFORMATION. The most current information is
located on your dealers’ VIP site. When ordering, supply serial and model numbers
to ensure correct service parts.
AVAILABLE
TO SHIP IN 24
HOURS
ITEM
DESCRIPTION
SERIAL #
STANDING PILOT
Pre 0021076046
Post 0021076046 2103-511
Pre 0021076046 060-512
Post 0021076046 2103-512
PART NUMBER
446-511
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Thermocouple
Thermopile
Pilot tube
Pre 0021076046
SRV485-301
Post 0021076046 N/A
Pre 0021076046
NGK-950TR-C
Conversion Kit NG
Conversion Kit LP
Pilot Orifice NG
Pilot Orifice LP
Regulator NG
Post 0021076046 NGKS-950TR-D
Pre 0021076046
Post 0021076046 LPKS-950TR-D
Pre 0021076046 446-505
Post 0021076046 2103-116
Pre 0021076046 446-517
Post 0021076046 2103-117
Pre 0021076046 060-518
Post 0021076046 230-1570
Pre 0021076046 060-519
Post 0021076046 230-1520
IPI CONVERSION KITS
LPK-950TR-C
Regulator LP
Conversion Kit NG
Conversion Kit LP
NGK-950IPIC
Y
Y
Y
Y
Y
Y
Y
Y
LPK-950IPIC
446-505
Pre 0021076046
Pilot Orifice NG
Pilot Orifice LP
Post 0021076046 593-528
Pre 0021076046 446-517
Post 0021076046 593-527
NGK-DXV
Regulator NG
Regulator LP
LPK-DXV
50
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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Service Parts
SL-550 / 750 / 950TV-D
Beginning Manufacturing Date: 1-06
Valve Assembly Parts List
Ending Manufacturing Date: ______
3
Standing Pilot
Valve Assembly
1
5
7
4
6
12
14
8
11
2
13
10
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on
your dealers’ VIP site. When ordering, supply serial and model numbers to ensure correct
service parts.
AVAILABLE
TO SHIP IN 24
HOURS
ITEM
DESCRIPTION
Burner Neck Gasket
SERIAL #
PART NUMBER
2045-407
2045-024
530-510A
2103-010
530-511A
2103-011
2025-101
2025-101/2044-155
530-431
1
2
Thermostat Wire Assembly
Y
Y
Y
Y
Y
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Pilot Assembly NG
3
Pilot Assembly LP
Valve Bracket
4
5
6
Valve Plate Gasket
302-320A
060-522
Flex Ball Valve Assembly
Y
Y
Y
Y
Y
Y
Y
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Valve NG
Valve LP
230-0710
060-523
7
230-0720
530-302A
291-513
8
9
Flexible Gas Connector
Piezo Ignitor
530-164
Pre 0021076055
Post 0021076055
Pilot Bracket
N/A
066-531
High Limit Switch
Jumper Wires
Y
Y
Y
2012-206
505-501A
1/4 Female Spades Wire
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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51
Service Parts
SL-550 / 750 / 950TV-D-IPI
Beginning Manufacturing Date: 1-06
Ending Manufacturing Date: ______
Valve Assembly Parts List
3
IPI Valve Assembly
1
5
7
4
6
12
14
8
11
2
13
10
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on
your dealers’ VIP site. When ordering, supply serial and model numbers to ensure correct
service parts.
AVAILABLE
TO SHIP IN 24
HOURS
ITEM
DESCRIPTION
SERIAL #
PART NUMBER
2045-407
2045-024
385-510A
2090-012
385-511A
2090-013
2025-101
530-431
302-320A
750-500
750-501
530-302A
593-592
593-590A
593-594A
593-593A
2012-206
560-164
N/A
1
2
Burner Neck Gasket
Thermostat Wire Assembly
Y
Y
Y
Y
Y
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Pilot Assembly NG
3
Pilot Assembly LP
4
5
6
Valve Bracket
Valve Plate Gasket
Flex Ball Valve Assembly
Valve NG
Y
Y
Y
Y
Y
Y
Y
Y
Y
7
Valve LP
8
Flexible Gas Connector
Module
10
11
12
13
14
Module Wire Assembly
Battery Pack
3 Volt Transformer
Jumper Wires
Pre 0021076055
Post 0021076055
Pre 0021076055
Post 0021076055
Pilot Bracket
397-121
N/A
Pilot Assembly Support
High Limit Switch
066-531
065-577A
505-501A
385-512
N/A
Y
Y
Y
5” Wire Harness
1/4 Female Spades Wire
Pre 0021076055
Post 0021076055
Ground Strap
52
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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C. Limited Lifetime Warranty
LIMITED LIFETIME WARRANTY
HEAT & GLO GAS APPLIANCE PRODUCTS
BASIC ONE-YEAR WARRANTY. HEAT & GLO, a brand of HEARTH & HOME TECHNOLOGIES INC., located at 20802 Kensington
Boulevard, Lakeville, MN 55044, (“HEAT & GLO”) warrants to the original owner that your new HEAT & GLO Gas Appliance (the “Product”)
will be free from defects in materials and workmanship for a period of one year from the date of installation. During the first year, HEAT
& GLO will replace or repair, at its discretion, any defective components at its sole cost and expense, including payment of all reasonable
labor costs incurred in replacing or repairing such components. This basic warranty is subject to the conditions, exclusions and limitations
described below.
EXTENDED LIFETIME COVERAGE. HEAT & GLO warrants that the firebox, heat exchanger, log(s), and burner will not be defective in
material or workmanship during the period the Product is owned by the original owner, subject to the following conditions, exclusions and
limitations described below.
CONDITIONS, EXCLUSIONS AND LIMITATIONS:
1. This warranty applies to the original owner only and is nontransferable.
2. This warranty applies only to Products installed in the United States of America or Canada.
3. This warranty is limited to the replacement or repair of defective components or workmanship and HEAT & GLO may fully discharge all
obligations under this warranty by repairing or replacing, at its discretion, the defective components. The maximum amount recoverable
under this warranty is limited to the purchase price of the Product and, if HEAT & GLO is unable to provide replacement or repair in
an expedient and cost-effective manner, HEAT & GLO may discharge all obligations under this warranty by refunding the purchase
price of the Product. IN NO EVENT SHALL HEAT & GLO BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
CAUSED BY DEFECTS IN THE PRODUCT.
4. Any labor and related repair charges relating to the costs and expenses of replacing or repairing defective components under the
Limited Lifetime Warranty are not covered by this warranty, except as provided for under the Basic One-Year Warranty.
5. Components and parts made by other manufacturers, whether sold with the Product or added thereafter, are NOT covered by this
warranty unless expressly authorized and approved by HEAT & GLO in writing.
6. Any damages caused by environmental conditions, inadequate ventilation or drafting caused by tight sealing construction of the
structure, air handling devices such as exhaust fans or forced air furnaces, or other such causes are not covered by this warranty.
7. This warranty will be void if:
a) The Product is not installed, operated and maintained in compliance with local building codes and with the instructions in the
Installer’s Guide, Owner’s Guide and Listing Agent Identification Label furnished with the Product.
b) Any parts or components made by other manufacturers are added or used in the Product, unless expressly authorized and ap-
proved by HEAT & GLO in writing.
c) Any service work is performed on the Product by anyone other than an authorized HEAT & GLO representative.
d) The Product is damaged due to shipping, improper handling, accident, abuse or misuse.
e) Fuels other than those specified in the Installer’s Guide and Owner’s Guide are used.
f) Modification was made to the Product which was not expressly authorized and approved by HEAT & GLO in writing.
EXCEPT TO THE EXTENT PROVIDED BY LAW, HEAT & GLO MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY SPECI-
FIED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, or do not allow exclusion or limitation of incidental or conse-
quential damages, so those limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from State to State.
If warranty service is needed you should contact your installing dealer and if the installing dealer is unable to provide necessary parts or
components, contact the nearest authorized HEAT & GLO dealer or supplier.
NOTES TO CUSTOMER:
1. In order to insure proper installation, operation and maintenance HEAT & GLO strongly recommends annual
servicing by an authorized HEAT & GLO dealer.
2. Please complete this information and retain this warranty in a safe place for future reference: Installation Date:______
Model #:_________________ Serial #:______________ Installing Contractor:_________________________
3. HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifications
and prices of the Product. HEAT & GLO also reserves the right to discontinue styles and products.
© 2005 Hearth & Home Technologies Inc.
060-981D 3/05
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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53
D. Contact Information
Heat & Glo, a brand of Hearth & Home Technologies Inc.
20802 Kensington Boulevard, Lakeville, MN 55044
Please contact your Heat & Glo dealer with any questions or concerns.
For the location of your nearest Heat & Glo dealer,
- NOTES -
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609,
5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568,
5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474,
6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426,
6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada)
1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.
Printed in U.S.A. - Copyright 2006
54
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
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