Heat Controller Air Conditioner RAH 123G User Manual

OWNER’S MANUAL  
Room Air Heat Pump  
with R-410A:  
RAH-123G  
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Heat Controller, Inc.  
Room Air Heat Pump with R-410A  
Owner’s Manual  
OWNER'S PRODUCT IDENTIFICATION  
WARNING  
To prevent heat related illness or death,  
MOdEL NUMBER  
do not use this device unattended.  
Failure of an unattended air conditioner  
SERIAL NUMBER  
may result in extreme heat in area  
intended for cooling, causing heat related  
illness or death of persons or animals.  
Owner's Name  
Address  
City  
State  
Zip  
/
/
WARNING  
date of Purchase  
Authorized dealer  
Address  
City  
(
State  
Zip  
)
Phone Number  
WARNING  
To avoid death, personal injury or property  
damage due to electrical shock:  
Observe all local codes and ordinances.  
disconnect electrical power to unit before servicing.  
Ground appliance properly.  
Unpacking  
Check with a qualified electrician if you are not  
sure this appliance is properly grounded.  
dO NOT ground to gas line.  
Unpackandvisuallyinspecttheunit. Reportanydamageto  
Unpack and visually inspect the unit. Report any damage to  
the delivering carrier immediately. If your unit is not damaged,  
remove and disgard all packing materials.  
dO NOT ground to cold water pipe if pipe is  
interrupted by plastic, non-metallic gaskets, or  
other insulating (non-conducting) materials.  
dO NOT modify plug on power cord. If plug  
does not fit electrical outlet, have proper outlet  
installed by qualified electrician.  
WARNING  
dO NOT have a fuse in the neutral or ground  
circuit. A fuse in the neutral or ground circuit  
could result in an electrical shock.  
Onsomemodelstheairconditionerfrontand/ormountingkit  
hardware may be packed separately.  
Record the model and serial numbers of your unit in the space  
provided.Thisinformationisfoundonanameplatevisibleafter
dO NOT use an extension cord with this appliance.  
dO NOT use an adapter plug with this appliance.  
dO NOT pinch power cord.  
the front of the air conditioner has been removed. The rated  
voltage, amperage and capacity for your specific model can  
also be found on this nameplate. Read the warranty packaged  
dO NOT REMOVE warning tag from power cord.  
with the unit. Register your unit and keep the warranty and a  
copy of your sales receipt for future reference. You may also  
want to record in the space provided the date purchased and  
ElectricalRequirements  
the selling dealer.  
GroundingInstructions  
Thisapplianceisequippedwithathree-pronggroundingplug  
forprotectionagainstpossibleshockhazards. Ifatwo-prong  
2
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Owner’s Manual  
Room Air Heat Pump with R-410A  
Heat Controller, Inc.  
page included with this manual or in the mounting kit  
Unit Plug  
Type  
Receptacle  
Required  
Circuit Rating, Voltage  
Breaker, Time Rating On  
assembly. Follow these instructions carefully. Keep these  
instructions with this manual for future reference. Your unit  
will be one of the following three designs:  
Delay Fuse  
Nameplate  
NEMA No. 5-15P NEMA No. 5-15R 125V-15AMP  
115V  
Unit with a window mounting kit  
These models are designed for mounting though an  
opening in a wall. These units can be adapted to  
windowinstallationbyusingtheoptionalwindowmount-  
ing kit supplied with your unit.  
NEMA No. 6-15P NEMA No. 6-15R 250V-15AMP  
NEMA No. 6-20P NEMA No. 6-20R 250V-20AMP  
NEMA No. 6-30P NEMA No. 6-30R 250V-30AMP  
230/208V rated  
at 12 amperes or  
less  
Unit without a window mounting kit  
No window mounting kit is supplied with the unit.  
These models are designed for mounting through an  
opening in a wall. These units can be adapted to  
windowinstallationbypurchasinganoptionalwindow  
mountingkit. Consultyourdealertochoosethekitthat  
is appropriate for your model and installation.  
230/208V rated  
over 12 amperes,  
but not more than  
16 amperes  
208V rated over  
16 amperes, but  
not more than  
24 amperes  
RoomHeatPumps  
Heatpumpsworkbymovingheatinsteadofcreatingit. Inthe  
summer, the cool indoor coil absorbs heat from your room  
andmovesitoutdoors, providingcooling. Inthewinter, heat  
pumps reverse this operation. By lowering the temperature  
of the outdoor coil below the outdoor temperature, the heat  
pump absorbs the heat from outdoors and moves it inside  
your house. This heat transferring process is very efficient.  
Forexample,at4Foutdoortemperature,aheatpumpcan  
provide 2 ½ watts of heat for every watt of electricity it  
consumes.  
wall receptacle is encountered, the customer is required to  
contact a qualified electrician and have the two-prong wall  
receptacle replaced with a properly grounded three-prong  
wall receptacle in accordance with the National Electrical  
Code.  
Room air conditioners are designed to operate according to  
requirements on the nameplate and as shown in Table 1.  
Fuseorcircuitbreakerratingsmustbeaccordingtothefuse  
instructionlabelandasshowninTable1. donotplugmodels  
marked “Use on Single Outlet Circuit Only” into a circuit with  
another appliance or light fixture.  
As outdoor temperatures drop, the heating capacity and  
efficiencyoftheheatpumpdeclines. Attemperaturesbelow  
45°F, it is likely that ice will form on the outdoor coil. Heat  
pump units are designed to operate as a heat pump above  
approximately 40°F. Below 40°F, these units switch auto-  
matically from reverse cycle heat pump to auxiliary electric  
heating. No defrost is required. There is no minimum  
operatingtemperature.  
ReceptacleWiring  
Receptacle wiring must be of adequate size for unit. Refer  
to unit identification plate for exact power requirements.  
Minimum size of wiring, based on power requirements, is:  
Units up to 20 amps:  
20–30 amp units:  
12gauge  
10gauge  
NormalCareandMaintenance  
LCDIorAFCIPowerCords  
UnderwritersLaboratories(UL)andthe NationalElectricCode
WARNING  
To avoid property damage, personal injury  
(NEC) now require power cords that sense current leakage to  
be able to open the electrical circuit to the unit. In the event, the  
ordeathduetoelectricalshock,turnunit
unit does not operate, check the reset button located on or near  
OFF and remove plug from wall outlet before  
the head of the power cord as part of the normal troubleshooting  
inspecting unit or performing maintenance.  
procedure.  
Usecopperwireonly.Consumer’sresponsibilityistoprovide  
proper and adequate receptacle wiring that conforms to all  
applicable codes. All wiring should be installed by qualified  
electrician.  
AnnualInspection  
It is suggested that your unit be inspected by your dealer or  
servicer once a year. It is advisable to have the outer case  
Completestep-by-stepinstallationinstructionsarefurnished removed and the unit thoroughly cleaned.  
withyourunit. Theseinstructionswillbefoundonaseparate  
Installation  
3
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Heat Controller, Inc.  
Room Air Heat Pump with R-410A  
Owner’s Manual  
Note: The life of your unit may be greatly reduced if you live  
Air Filter Cleaning  
in a corrosive and/or oceanside location with salty air. Under  
A dirty air filter reduces operating efficiency of unit. Filter  
these conditions, the unit should be removed from its case  
shouldbeinspectedatleastonceeveryweekduringopera-  
tion.Cleanfilterwithvacuumcleanerorwashinwarmwater  
andmilddetergent. Filtershouldbethoroughlydriedbefore  
replacing in unit. do not operate unit without filter in place.  
and completely cleaned at least once a year. At that time any  
scratches or blisters on the painted surfaces should be sanded  
and repainted. Placing an algaecide tablet in the outdoor side  
of the unit’s basepan is suggested in humid areas where algae  
formation is common.  
Fan Motor Care  
Thefanmotorispermanentlylubricatedforlonglife.Thereis  
no need to oil the motor.  
Front Grille and Filter Removal  
Slide-outChassisRemovalfromOuterCase  
4. If the unit has a screw holding the basepan clip to the  
chassis, remove the screw.  
The front contains an air filter that can be removed on left or  
right side of front. To clean the filter use one of the following  
methodsforfilterremoval:  
CAUTION  
METHODONE  
Grasp filter handle and slide filter out of unit.  
To reduce the risk of personal injury, be  
sure to have sufficient help when moving  
your unit. Check the weight of your unit by  
contacting your dealer.  
5. Using basepan handle, pull chassis straight out, slowly  
and evenly, until approximately 9-12 inches extends  
from outer case. Use both hands to grasp basepan and  
pull remaining chassis from outer case.  
+
ER  
TIM  
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t
TEMP/  
Se  
R
TIMER  
1-24  
T
R
O
HEA  
VER  
SA  
H
COORLGY  
ENE  
POWE  
Y
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ONL  
F
A
AUT  
HIGH  
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ME  
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MO  
LO  
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F
SPE  
1. Remove two side ground screws attaching case to  
chassis basepan.  
2. Remove two control knobs.  
3. RemovetwosidePhillipsscrewsattachingfrontpanel  
to case.  
BASEPAN  
CLIP  
PLASTIC  
FRONT  
CHASSIS  
+
EMP/T  
T
IMER  
-
Set  
NOTE: Basepan clip is shipped in plastic bag with mounting  
screwandcondensatedraincup.Installclipafterreinserting  
chassisintooutercasetopreventaccidentalchassisremoval.  
T
R
T
IM  
4
-2  
1
E
HR  
R
EA  
VE  
SA  
ER  
H
L
O
Y
O
C
POW  
ERG  
L
Y
EN ON  
F
O
T
AN  
AU  
H
IG  
H
d
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ME  
W
MO  
LO  
A
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d
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Reinstallairfilterbyreversingremovalprocedure.  
Front Grille and Cabinet Cleaning  
Grilleandcabinetmaybecleanedwithwarmwaterandmild  
soapordetergent.Cleaningandpolishingcompoundsarenot  
recommended, as they may damage plastic surfaces.  
4
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Owner’s Manual  
Room Air Heat Pump with R-410A  
Heat Controller, Inc.  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow these basic precautions:  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
Do not use an extension cord.  
Unplug air conditioner before servicing.  
Use two or more people to move and install air conditioner.  
SAVETHESEINSTRUCTIONS  
INSTALLATION REQUIREMENTS  
ToolsandParts  
LocationRequirements  
Gather the required tools and parts before starting installation.  
Read and follow the instructions provided with any tools listed  
here.  
IMPORTANT: Observe all governing codes and ordinances.  
Check the location where air conditioner will be installed. Proper  
installation is your responsibility. Make sure you have everything  
necessary for correct installation.  
Tools Needed  
The location should provide:  
Flat-head  
I
Flat-blade and Phillips  
I
I
Tape measure  
I
Grounded electrical outlet within 4 ft  
exits the air conditioner.  
of where the  
power cord  
screwdrivers  
Drill and ³⁄₁₆" or smaller bit  
I
Level  
NOTE: Do not use an extension cord.  
I
I
I
Free movement of air in room to be cooled.  
A large enough opening for the air conditioner.  
Through-the-wall installation:  
In addition to the tools listed above, the following tools are  
needed for though-the-wall installation.  
Adequatewallsupportforweight of airconditioner.
or thicker  
1"  
lumber  
I
I
I
Saw  
I
Check the weight of your unit by contacting your dealer.  
Wood preservative  
Caulk  
NOTE: Cabinet louvers must not be obstructed. Air must be able  
to pass freely through the cabinet louvers.  
I
7 - #10 x 1" wood screws  
A
Parts supplied (on some models)  
Check that all parts are included in parts package.  
B
A
H
d
F
E
C
G
A. Cabinet louvers  
I
A. Foam window sash seal  
B. Window lock brackets (2)  
E. #10 x ³⁄₄" round-head screws (6)  
F. #10 x 1/2" pan-head Phillips  
screws (3)  
C. #10 x ¹⁄₄" pan-head Phillips  
screws (6)  
G. Top channel  
D. #10 x ³⁄₈" pan-head  
Phillips screws (3)  
H. Side curtains (2)  
I. Foam seal  
NOTE: Installation parts are supplied for double-hung windows.  
5
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Heat Controller, Inc.  
Room Air Heat Pump with R-410A  
Owner’s Manual  
Window installation  
Window opening measurements:  
ElectricalRequirements  
I
27" min. to 39" max.  
opening width.  
WARNING  
I
16¹⁄₄" min. opening height.  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
A
B
Do not use an extension cord.  
Failure to follow these instructions can result in death,  
fire, or electrical shock.  
A. 27" min.  
B. 16¹⁄₄" min.  
Ground wire must be connected to ground screw located in lower  
right corner of air conditioner when air conditioner is in cabinet.  
The electrical ratings for your air conditioner are listed on the  
model and serial number label. The model and serial number  
label is located behind the front panel on the flange below the  
control panel area.  
Specific electrical requirements are listed in the chart below.  
Follow the requirements for the type of plug on the power supply  
cord.  
Power supply  
cord  
Wiring requirements  
I
I
I
I
115-volt (103.5 min. - 126.5 max.)  
0-12 amps  
15-amp time-delay fuse or circuit breaker  
Use on single outlet circuit only.  
I
I
I
I
230-volt (207 min. - 253 max.)  
0-12 amps  
¹⁄₄"  
(0.6 cm)  
15-amp time-delay fuse or circuit breaker  
Use on single outlet circuit only.  
I
I
I
I
208/230-volt (198min. - 253 max.)  
0-16 amps  
20-amp time-delay fuse or circuit breaker  
Use on single outlet circuit only.  
I
I
I
I
230-volt (207 min. - 253 max.)  
0-24 amps  
¹⁄₂"  
(1.3 cm)  
30-amp time-delay fuse or circuit breaker  
Use on single outlet circuit only.  
6
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Owner’s Manual  
Room Air Heat Pump with R-410A  
Heat Controller, Inc.  
Recommended grounding method  
WARNING  
This air conditioner must be grounded. This air conditioner is  
equipped with a power supply cord having a grounded 3 prong  
plug. To minimize possible shock hazard, the cord must be  
plugged into a mating, grounded 3 prong outlet, grounded in  
accordance with all local codes and ordinances. If a mating outlet  
is not available, it is the customer's responsibility to have a  
properly grounded 3 prong outlet installed by a qualified electrical  
installer.  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
It is the customer's responsibility:  
I
To contact a qualified electrical installer.  
I
To assure that the electrical installation is adequate and in  
conformance with National Electrical Code, ANSI/NFPA 70 -  
latest edition, and all local codes and ordinances.  
Do not use an extension cord.  
Failure to follow these instructions can result in death,  
fire, or electrical shock.  
Copies of the standards listed may be obtained from:  
National Fire Protection Association  
One Batterymarch Park  
Quincy, MA 02269  
To test your power supply cord:  
1. Plug power supply cord into a grounded 3 prong outlet.  
2. Press RESET.  
Power Supply Cord  
NOTE: Your units device may differ from the ones shown.  
3. Press TEST (listen for click; Reset button will trip and pop  
out).  
B
A
4. Press and release RESET (listen for click; Reset button will  
latch and remain in). The power supply cord is ready for  
operation.  
NOTES:  
I
The Reset button must be pushed in for proper operation.  
I
The power supply cord must be replaced if it fails to trip when  
the test button is pressed or fails to reset.  
I
I
Do not use the power supply cord as an off/on switch. The  
power supply cord is designed as a protective device.  
A damaged power supply cord must be replaced with a new  
power supply cord obtained from the product manufacturer  
and must not be repaired.  
I
The power supply cord contains no user serviceable parts.  
Opening the tamper-resistant case voids all warranty and  
performance claims.  
A
B
A. Reset button  
B. Test button  
This room air conditioner is equipped with a power supply cord  
required by UL. This power supply cord contains state-of-the-art  
electronics that sense leakage current. If the cord is crushed, the  
electronics detect leakage current and power will be  
disconnected in a fraction of a second.  
7
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Heat Controller, Inc.  
Room Air Heat Pump with R-410A  
Owner’s Manual  
INSTALLATION INSTRUCTIONS  
Unpacking  
3. Remove front panel by removed 2 phillips screws on both  
bottom left right sides of front.  
WARNING  
Excessive Weight Hazard  
3A: Remove both knobs from control panel.  
4. Pull on handle to slide air conditioner out of cabinet. Place air  
Use two or more people to move and install  
air conditioner.  
conditioner on cardboard.  
Failure to do so can result in back or other injury.  
5. Remove any paking foam from inside of unit.  
Remove packaging materials  
I
Remove and dispose of/recycle all packaging materials.  
Remove tape and glue residue from surfaces before turning  
on the air conditioner. Rub a small amount of liquid dish soap  
over the adhesive with your fingers. Wipe with warm water  
and dry.  
I
I
Do not use sharp instruments, rubbing alcohol, flammable  
fluids, or abrasive cleaners to remove tape or glue. These  
products can damage the surface of your air conditioner.  
A
Handle air conditioner gently.  
A. Handle  
1. Remove air conditioner from carton and place it on  
cardboard.  
NOTE: Do not lift, push, pull or remove any expanded  
polystyrene (foam) from inside the air conditioner. It is not  
packing material.  
2. Remove shipping screws from both sides of cabinet.  
A
A. Shipping screw  
Window Installation  
WindowInstallatio
NOTES:  
3. Using 3 - #10 x ³⁄₈" pan-head Phillips screws, attach top  
channel to air conditioner cabinet.  
I
Handle air conditioner gently.  
I
Be sure your air conditioner cabinet does not fall out of the  
opening during installation or removal.  
B
B
B
A
I
The location where the power cord exits the air conditioner  
should be no more than 4 ft from a grounded  
3 prong outlet.  
I
I
Do not block the louvers on the front panel.  
Do not block the louvers on the outside of the air conditioner.  
Attach Top Channel  
NOTE: Attach top channel and side curtains to air conditioner  
cabinet before placing cabinet in window.  
1. Locate supplied bag of screws.  
2. Place top channel on top of air conditioner cabinet, lining up  
the 3 holes in top channel with the 3 holes on top of air  
conditioner cabinet.  
A. Top channel  
B. #10 x ³⁄₈" pan-head Phillips screws (3)  
8
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Owner’s Manual  
Room Air Heat Pump with R-410A  
Heat Controller, Inc.  
Attach Side Curtains  
Attach foam adhesive seal  
1. Locate provided bag of screws.  
Attach foam adhesive seal along the bottom of the curtain  
bottom channel.  
2. Insert top and then bottom of right-hand curtain housing in  
top and bottom curtain guides on air conditioner cabinet.  
Back View  
A
B
A
B
A. Curtain housing  
B. Foam adhesive seal  
Install Cabinet into Window  
A. Curtain housing  
B. Curtain guides  
I
I
Handle air conditioner gently.  
Be sure your air conditioner cabinet does not fall out of the  
opening during installation or removal.  
Bottom View  
I
The location where the power cord exits the air conditioner  
should be no more than 4 ft  
prong outlet.  
from a grounded 3  
Do not block the louvers on the front panel.  
Do not block the louvers on the outside of the air conditioner.  
I
I
A
1. Center empty cabinet in window. Check that lower rail of air  
conditioner cabinet is behind and against back side of  
windowsill. Maintain a firm hold on the air conditioner  
cabinet. Lower window sash to hold cabinet in place.  
B
A. Curtain housing  
B. Curtain guides  
Top channel must be on inside room of window sash.  
3. Extend right-hand curtain outward so you may insert the  
first screw through the middle hole of the curtain. Using  
#10 x ¹⁄₄" pan-head Phillips screw, screw curtain to middle  
hole in air conditioner cabinet.  
Windower sash  
Top channell  
NOTE: This screw is required to correctly attach curtain (top  
to bottom) to the air conditioner cabinet.  
2. Measure the distance between the right-hand side of the  
cabinet and the inside of the window channel.  
3. Repeat for the left side. Adjust the cabinet until the distance  
on each side is the same.  
A
B
4. While the right-hand curtain is still extended, insert  
#10 x ¹⁄₄" pan-head Phillips screws into the top and bottom  
slots of curtain. Screw curtain to the top and bottom holes  
in air conditioner cabinet.  
C
NOTE: Some curtains may have 2 slots at each end. You will  
be able to see a mounting hole through the correct slot.  
5. Slide curtain housing into guides as far as it will go.  
6. Repeat above steps for left-hand curtain.  
A. Window sash  
B. Empty cabinet  
C. Window channel  
9
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Heat Controller, Inc.  
Room Air Heat Pump with R-410A  
Owner’s Manual  
4. Use a ³⁄₁₆" drill bit to drill 3 starter holes 1/2" deep through the  
2. Insert one of the #10 x ³⁄₄" round-head screws through  
3 holes in the cabinet and into the windowsill.  
hole and into lower window sash. Insert one of the  
#10 x ³⁄₄" round-head screws through threaded hole in top  
of curtain and one in bottom of curtain.  
5. Attach cabinet to windowsill with 3 - #10 x 1/2" pan-head  
Phillips screws.  
A
B
B
A
A
A. #10 x ³⁄₄" round-head screw  
B. Hole for #10 x ³⁄₄" round-head screw  
A. #10 x 1/2" pan-head Phillips screws  
B. Windowsill  
3. Repeat for right-hand curtain.  
6. Check that air conditioner cabinet is tilted 1/2 bubble on  
Complete Window Installation  
carpenters level to the outside so that water will run to  
the outside.  
1. Insert foam seal behind the top of the lower window sash and  
against the glass of the upper window.  
Attach Side Curtains to Window Frame  
2. Place window-lock bracket on top of lower window and  
1. Pull left-hand curtain out until it fits into window channel. Use  
a ³⁄₃₂" drill bit to drill a starter hole through the hole in the  
curtain housing and into the lower window sash.  
against upper window sash.  
3. Use a ³⁄₃₂" drill bit to drill a starter hole through the hole in the  
bracket and into the window sash.  
4. Attach window-lock bracket to window sash with  
#10 x ³⁄₄" round-head screw to secure window in place.  
Front View  
B
C
A
Top View  
B
d
d
A. Window lock bracket(2) C. Upper window glass  
B. Foam seal D. #10 x 1/2" pan-head Phillips screws (3)  
A
C
A. Left-hand curtain  
B. Window channel  
C. #10 x ³⁄₄" round-head screw  
10  
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Owner’s Manual  
Room Air Heat Pump with R-410A  
Heat Controller, Inc.  
Toinstall,removetheunitchassisfromtheoutercase. Insert  
GeneralOperatingInstructions  
the condensate drain cup through the recessed ½” hole on  
thebackcenteroftheoutercase. Onceinserted, placea½”  
diameter hose or tube on the drain cup bottom spout. The  
hoseallowsyoutoroutewhereyouwanttheexcesswaterto  
go. Reinsert the unit chassis into the outer case. The unit  
basepan overflow hole will be positioned directly above the  
drain cup and will catch any water that might run out.  
While operation of all units is similar, controls vary slightly  
from model to model. Operating Controls section shows  
controlpanelofunitpurchasedandgivesdetailedinformation  
about operation of controls.  
Airflow Around Unit  
Select the highest fan speed and set temperature control to  
its coldest position. When the desired temperature is  
reached, slowly move the temperature control toward a  
warmer setting until the compressor shuts off. The thermo-  
statwillthencyclethecompressoronandofftomaintainthis  
selected temperature. Adjust the fan speed for desired air  
circulation.  
Outer Case  
Condensate  
drain Cup  
BAFFLES  
1/2" diameter  
Hose  
R
+
-
TEMP/TIME  
et  
S
A
T
R
E
T
I
M
4
E
H
R
R
V
SA  
ER  
TO  
HE  
L
1-2  
W
O
Y
C
O
R
G
PO  
E
L
Y
N
N
O
E
U
F
AN  
A
H
G
HI  
d
dE  
MO  
E
M
W
LO  
AN  
d
F
SPEE  
OUTdOOR  
LOUVERS  
SwitchoverThermostatControl  
Emergency heat switch overrides heat pump (compressor)  
and starts auxiliary electrical heater. When switch is ON,  
heat pump is locked out.  
IINdOOR  
GRILLE  
Use emergency switch only when heat pump fails to  
provideadequateheat. Causeofheatpumpmalfunc-  
tionshouldbedeterminedbyauthorizedservicer. Cost  
of operating unit will increase when emergency heat  
switch is engaged.  
ChangingAirflowDirectionBaffles  
Airflow on unit may be diverted left or right from center by  
baffles. Upwardanddownwardairdischargeisprovidedby  
tilting louvers. Adjust baffles and tilt louvers for desired  
airflowpattern.  
OnlyforQualifiedServicePersonnel  
To access and engage emergency switch:  
• Unplug unit.  
Airflow Around Unit  
Check the indoor grille and outdoor louvers for obstructions  
to airflow. do not block the airflow to and from the unit. If air  
is obstructed and/or deflected back into the unit, the air  
conditioner’scompressormaycycleonandoffrapidly. This  
could damage your unit.  
1. Removefrontgrille,airfilter,andplasticfront,asdescribed  
in Installation Instructions.  
2. Slide chassis out of case about two inches.  
3. Locateaccessholeforemergencyswitchabovelabelon  
right front of control box.  
DrainCupInstallationandUse  
4. Remove control panel for access.  
Yourairconditionerusesasystemwherethewaterremoved  
fromtheindoorair(condensate)ischanneledtotheoutdoor  
side of the unit. The outdoor fan blade has a “slinger” ring  
attached to it that dips into the water and slings the water  
ontotheoutdoorcoilsurface. Thisisthesoundofwateryou  
hearduringnormaloperation. Thewaterquicklyevaporates  
on this warm surface and improves the efficiency of your air  
conditioner. Innormalconditionstheunitcanevaporatethe  
water as fast as it is removed from the indoor air.  
5. Remove outdoor thermostat from control box and locate  
"flat head" adjustment screw on back of thermostat.  
6. Tostartemergencyheat, insertflatheadscrewdriverinto  
slotandturncounterclockwiseuntilswitch-stopisreached.  
7. Return chassis to case.  
8. Re-install lthermostat and mount control panel door.  
9. Replace plastic front, air filter, and front  
grille.  
However, in very humid conditions excess amounts of water  
may drip off the unit chassis. If this proves to be a problem,  
install the condensate drain cup included with the unit to  
route excess water where it would not be a problem (see  
illustration).  
11  
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Heat Controller, Inc.  
Room Air Heat Pump with R-410A  
Owner’s Manual  
Operating Controls(For Electronic units)  
Controls  
Operating your air conditioner properly helps you to obtain the  
best possible results.  
Power Pad  
This section explains proper air conditioner operation.  
Turns air conditioner on and off.  
IMPORTANT:  
I
If you turn off the air conditioner, wait at least 3 minutes  
before turning it back on. This prevents the air conditioner  
from blowing a fuse or tripping a circuit breaker.  
do not try to operate your air conditioner in the cooling mode  
I
Display  
when outside temperature is below 61°F (16°C). do not try  
Shows the set temperature when in  
to operate your air conditioner in the heating mode when  
Heat/Cool/Energy Saver mode.Shows  
time remaining on the delay timer.  
Shows the room temperature when  
outside temperature is over 86°F (30°C). Otherwise, the  
t
inside evaporator coil will freeze up, and the air conditioner  
will operate properly.  
in Fan Only mode.  
The Set light will  
turn on while setting.  
NOTE: In the event of a power failure, your air conditioner will  
operate at the previous settings when the power is restored.  
Lights next to the touch pads on the air conditioner  
control panel indicate the selected settings.  
Temp Increase L /Decrease M Pads  
Use to set temperature when in Heat  
(on some models)/ Cool/ Energy Saver  
The Set light will turn on while setting.  
Press Increase(+) and Decrease (-) Pads  
at the same time for 3 seconds,Temperature  
The display shows the set temperature when  
Light indicates the unit  
in Heat/Cool/Energy Saver mode. Shows time  
is in the temperature or  
remaining on the delay timer. Shows the room  
delay time Set mode.  
temperature when in Fan Only mode.  
o
display will change between ÑF and oC.  
POWER  
+
-
Set  
TEMP/TIMER  
AUTO  
HEAT  
Increase (+) /Decrease  
Timer/Delay  
HIGH  
COOL  
P-)ads  
MEd  
ENERGY SAVER  
LOW  
FAN ONLY  
Each touch of the Increase / Decrease  
pads on the unit or the Increase +/Decrease –  
pads on the remote control will set the delay  
FAN  
TIMER  
0.5-24 HR  
MOdE  
SPEEd  
time when using the Delay –24hrtimer .  
The Set light will turn on while setting.  
0.5  
delay timer is set.  
Light indicates the  
Air Conditioner Controls  
Air Conditioner Controls  
Fan Speed Pads  
Use to set the fan speed to Low, Med, High  
or Auto on the unit. NOTE: On the remote  
control, use the fan speed Increase + /  
Decrease pads to set the fan speeds to  
Low, Med or High. Use the Auto pad to  
turn Auto fan on.  
0.5-24hr  
Delay  
Delay timer Increase  
Delay timer  
Decrease  
Mode Pad  
Use to set the air conditioner to Cool,  
Energy Saver,Fan Only or Heat (on some  
models) mode.  
Mode select  
Auto Fan on  
Fan speed  
Decrease  
Fan speed Increase  
Temperature  
set Increase  
and Decrease  
Unit power on/off  
Timer/Delay Pads  
Timer/Delay On—When the air conditioner is off, it  
D
can be set to automatically come on in to  
24 hours at its previous mode and fan settings.  
0.5  
Remote Control  
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Owner’s Manual  
Room Air Heat Pump with R-410A  
Heat Controller, Inc.  
Cooling Descriptions  
TDimer/DelayOFFWhentheairconditioner is on,  
it can be set to automatically turn off in  
0.5  
For Normal Cooling—Select the Cool mode and  
High or Med fan with a middle set temperature.  
to  
24 hours.  
How to set:  
For Maximum Cooling—Select the Cool mode  
and High fan with a lower set temperature.  
Press the Timer 0.5 –24hr pad on the unit or  
TIMER  
DELAY  
the  
pad on the remote control. Each  
0.5-24HR  
For Quieter & Nighttime Cooling—Select the  
Cool mode and Low fan with a middle set  
temperature.  
touch  
of the Increase / Decrease pads on the  
unit or the Increase + / Decrease pads on  
the remote control will set the timer in  
0.5 hour or 1hour intervals(the intervals is  
0.5 hour as the delay timer below 10 hours;  
the intervals is 1 hour as the delay timer  
Energy Saver Mode  
Controls the fan.  
ON—The fan will cycle on and off with the  
compressor. This results in wider variations of  
room temperature and humidity. Normally used  
when the room is unoccupied. NOTE: The fan may  
continuetorunforashorttimeafterthecompressorcyclesoff.  
above 10 hours)  
while setting.  
The Set light will turn on  
To review the remaining time on the
Timer  
–24hr timer, press theTimer0.5–24hr pad on the  
0.5  
unit or the  
TIMER  
DELAY  
pad on the remote control.  
0.5-24HR  
Use  
OFFThe fan runs all the time, while the  
the Increase / Decrease pads on the unit  
or the Increase + / Decrease pads on the  
remote control to set a new time if desired.  
compressor cycles on and off.  
To cancel the timer, press the –24hr pad  
Timer0.5  
Fan Only Mode  
until the light on the 0.5–24hr pad goes off.  
Timer  
Use the Fan Only Mode at Low, Med or High fan  
speed to provide air circulation and filtering  
without cooling. Since fan only settings do not  
provide cooling, a Set temperature cannot be  
entered. The room temperature will appear  
in the display.  
Remote Control  
To ensure proper operation, aim the remote  
control at the signal receiver on the air  
conditioner.  
The remote control signal has a range of  
up to 20 feet.  
NOTE: Auto Fan Speed cannot be used when in the  
Fan Only Mode.  
Make sure nothing is between the air conditioner  
and the remote control that could block the  
signal.  
Heat Mode (On some models)  
Use the Heat mode at Low, Med, High or Auto Fan  
Temperature Increase  
/Decrease pads to set the desired temperature  
Speed for heating. Use the  
Make sure batteries are fresh and installed  
correctly as indicated on the remote control.  
between 61°F and 86°F in 1°F increments.  
Cool Mode  
Auto Fan Speed  
Use the Cool mode at Low, Med, High or Auto Fan  
Speed for cooling. Use the Temperature Increase �  
/Decrease pads to set the desired temperature  
Set to Auto fan speed for the fan speed to auto-  
matically set to the speed needed to provide opti-  
mum comfort settings with the set temperature.  
If the room needs more cooling, the fan speed  
will automatically increase. If the room needs less  
cooling, the fan speed will automatically decrease.  
between  
61°F and 86°F in 1°F increments.  
The compressor will cycle on and off to keep the  
room at the set level of comfort.  
at a lower number and the indoor air will become  
Set the thermostat  
cooler. Set the thermostat at a higher  
the indoor air will become warmer.  
number and  
NOTE: Auto Fan Speed cannot be used when in the  
Fan Only Mode.  
NOTE: If the air conditioner is off and is then turned on  
while set to a Cool setting or if turned from a fan setting  
to a Cool setting, it may take approximately 3 minutes  
for the compressor to start and cooling to begin.  
Power Outage Recovery Feature  
In the case of a power outage or interruption, the  
unit will automatically re-start in the settings last  
used after the power is restored. If the Timer/Delay0.5-24hr  
This time delay is required to protect the compressor.  
feature was set, it will resume countdown. You may  
need to set a new time if desired.  
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Heat Controller, Inc.  
Room Air Heat Pump with R-410A  
Owner’s Manual  
Troubleshooting  
WARNING  
The following is a list of problems that are sometimes encountered when using a room air conditioner. Possible cause and  
suggested remedies are given for each problem.  
If the problem cannot be fixed using the suggested remedies, see WHEN SERVICE IS REQUIRED section.  
PROBLEM  
POSSIBLE CAUSE  
No power to unit  
SUGGESTED REMEDY  
Push reset button on power cord.  
UNIT WILL NOT RUN  
Set Fan Control to any position other than OFF.  
Make sure plug is firmly seated in outlet.  
Check for blown fuses, tripped circuit breakers.  
LITTLE OR NO COOLING  
Obstructed indoor or outdoor airflow  
dirty air filters  
LITTLE OR NO HEATING  
(fan and compressor run)  
Remove obstruction from indoor grille or outdoor louvers.  
dirty air filter. Clean or replace, as needed.  
Check with dealer to determine proper capacity unit for application.  
For cooling, turn Temperature Control to cooler setting.  
Unit undersized for application  
Temperature Control not set properly  
LITTLE OR NO COOLING  
LITTLE OR NO HEATING  
(only fan runs)  
For heating, turn Temperature Control to warmer setting.  
Front panel may be loose  
NOISY UNIT  
Tighten any loose parts.  
Weak building construction  
Water hitting fan blade  
Provide additional support for unit.  
Normal in high humidity. Stop noise by removing drain plug or  
adding condensate drain cup.  
Unit oversized for application:  
Check with dealer to determine proper capacity unit for application.  
compressor cycles on and off frequently  
MOUNTING SUPPORT NOT  
INSTALLEd  
Storm window frame installed in window Some models require removal of storm window frame before  
installation.  
FROST ON INdOOR COIL  
dirty air filter  
Clean air filter by vacuuming or washing with water and mild soap.  
Normal for low outdoor temperatures  
Turning Temperature Control to warmer setting reduces occurrence  
and duration of frost.  
FROST ON OUTdOOR COIL  
(heat pump models only)  
Normal for outdoor temperatures at or  
below 45°F  
Call for service only if unit does not heat room and you have  
checked all problems and remedies listed under LITTLE OR NO  
HEATING.  
OdORS IN COOLING  
OdORS IN HEATING  
Mold, mildew, or algae formation on wet  
surfaces  
To reduce algae growth, use algaecide tablet in base pan; remove  
drain plug; add condensate drain cup and hose. Thoroughly clean  
unit.  
Normal for first time electric heater is  
used each season  
Caused by dust accumulation during unused months.  
Odor dissipates quickly with heater use.  
When Service Is Required  
AnyQuestions?  
Mostquestionscanbeansweredbyyourlocaldealer. Ifyou  
have other matters that cannot be resolved locally, or you  
need additional information regarding other heating and  
cooling products offered by us - please call:  
Call 866-557-1865 for service and warranty. Help them  
give you prompt service by providing:  
An accurate description of problem.  
serial plate  
Complete model and serial number from  
Heat Controller, Inc.  
Customer or Technical Service department  
Proof of purchase (sales receipt) upon request.  
517-787-2100  
Repair by unauthorized servicer that results in subsequent  
failure of unit voids warranty. Warranty details are con-  
tained in warranty certificate enclosed with unit.  
Keep accurate records of service calls, including what was  
done, servicer’s name, and date of service.  
14  
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07/2010  
66129904948  
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