1050 Fountain St. N., Cambridge, Ontario, Canada N3H 4R7
Bus. (519)650-5775orFax(519)650-3773
TollFreePhone1-800-361-1517
TollFreeFax1-800-327-5609
Model 3800-3820
Model 3805-3825
Installation and Operation Guide
30” and 36” Gas Cooktop
36” cooktop
30” cooktop
Note:
Please
read
these
instructions thoroughly before
attemptingtoinstallthisunit.Failure
to follow installation instructions
will result in costly service calls.
Note: This appliance can only be installed in the state
of Massachusetts by a Massachusetts licensed
plumber or gasfitter.
®
CERTIFIED
C
US
Save these instructions for future use
© 2005 HEARTLAND APPLIANCES INC.
032205
#39380
ATTENTION INSTALLER: Leave this manual with appliance
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Table of Contents
Metro / Legacy Cooktop
Section 1: Installation & Assembly .............2
Preparing the Installation Site.......................... 2
Installation Clearances .................................... 2
Installation / Clearance Diagrams .............. 3-10
Exhaust Hood ................................................. 11
Electrical Installation ...................................... 11
Gas Line Installation....................................... 11
Preparing the Cooktop for Installation .......... 12
Section 2: Cooking Controls ......................13
Cooktop Features........................................... 13
Control Panel Graphic ................................... 14
Section 3: Burner & Grill Operation ........15
Lighting the Top Burners and Grill ................ 15
Small Pot Ring / Trivet .................................. 15
Grilling Guide................................................. 16
Section 4: Care & Cleaning .......................17
Porcelain – Legacy Series ............................ 17
Stainless Steel – Metro Series ...................... 17
Surface Burners ............................................ 18
Nickel Plated Parts ....................................... 18
Grill ................................................................ 19
Section 5: Trouble Shooting .......................20
Burner Set Up and Adjustment ..................... 20
Power Failure Operation ............................... 21
Gas Trouble Shooting .................................... 21
Gas Trouble Shooting Chart .......................... 22
Section 6: Reference ..................................23
Accessories .................................................... 23
Conversion Kits and Information ................... 23
Parts Drawing and Description ..................... 24
Section 7: Safety Guidelines ......................25
Important Safety Instructions ........................ 25
Exhaust Hood Safety .................................... 25
Selecting the Proper Cookware .................... 26
Safety Precautions ................................... 27-28
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Warning: If the information in this manual is
not followed exactly, a fire or explosion may
result, causing property damage, personal
injury, or death.
The use of a gas cooking
appliance results in the
production of heat and mois-
ture in the room in which it is
installed. Ensure that the
kitchen is well ventilated.
Keep natural ventilation holes
open or install a mechanical
device (mechanical extractor
hood).
Do not store or use gasoline or other flammable
vapours and liquids in the vicinity of this or any
other appliance.
What to do if you smell gas
•
•
Do not try to light any appliance.
Do not touch any electrical switch. Do not
use any telephone in your building.
Immediately call your gas supplier from your
neighbour’s phone. Follow the gas supplier’s
instructions.
•
•
Prolonged intensive use of the
appliance may call for
additional ventilation. Open a
window. For more effective
ventilation, increase the level
of mechanical ventilation.
If you can not reach your gas supplier, call
the fire department.
Installation and service must be performed by a
qualified installer, service agency, or the gas
supplier.
- FOR YOUR SAFETY -
Do not store or use gasoline or other flammable vapours or liquids in
the vicinity of this appliance.
•
•
•
•
Do not use the cooktop as a heater.
Do not heat unopened glass or metal containers.
Grease accumulation is the cause of many cooking fires.
Do not attempt to extinguish a grease fire with water. Cover grease fires with a pot lid
or baking soda.
•
Avoid the use of aerosol containers near the cooktop.
Note: This unit contains a pre-set regulator.
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Installation and Assembly
These diagrams will outline the required opening
Safety Instructions
for your cooktop and clearances to cupboards,
electrical outlets, and gas outlet locations are also
illustrated. Site preparation can be made to have
these utilities ready prior to receipt of the
cooktop.
Caution: To avoid mishaps during the installation
phase, ensure power to receptacle and gas
valve are off.
Please check for any damage that may have
occurred during shipping. In the unlikely event
that you find any shipping damage, inform your
dealer immediately!
Legacy and Metro cooktops consist of the
cooktop body and the backguard.
Tools required for assembly:
Installation Clearances
•
•
•
Screwdriver Phillips/Robertson
Utility knife
Level
Should the cooktop be installed adjacent to a
refrigerator, it is important that there be a
minimum of 5” (13 cm) of space between the
two appliances for proper air circulation.
You must have a qualified electrician con-
nect the new range to be sure all electrical
codes and regulations are observed except
when range is equipped with a cord and plug.
A qualified gas technician must install this
appliance to ensure local installation codes
and regulations are observed.
Installation of cabinet storage space above the
surface burners should be avoided to eliminate
the risk of burns or fire by reaching over the
surface burners.
Your cooktop should be level for best cooking
results. To verify, place a carpenter’s level on
top of the cooking surface. If leveling is
required, shim under cooktop.
Preparing the Installation Site
Find the appropriate clearance/installation
diagram for your cooktop on the following
pages. Diagrams include installations with an
exhaust hood.
See page 3 and 4 -for 30” Legacy
See page 5 and 6 -for 36” Legacy
See page 7 and 8 -for 30” Metro
See page 9 and 10 -for 36” Metro
2
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Installation Diagram- 30” Legacy Cooktop Model 3800
A
C
1
D
B
D2
D3
Air intake slots on
underside of control panel
must not be obstructed or
covered.
Dim
30" Legacy Cooktop
26 5/8" (68cm)
Figure 1
A
B
C
8 1/4" (21cm)
29 3/4" (76 cm)
Standard profile: 14 1/4"(36 cm)
(as shown in diagram)
D1
D2
D3
low profile: 10 1/8" (26 cm)
high back w/ shelf:
28 1/4" (72cm)
Table 1
Clearances
• Minimum distance between the cooktop and a side wall above the cooktop surface is 6”
(see dim "J" in Table 2 on next page)
• Depth of cutout must not exceed 25”. (see dimension G) Air intake slots on underside of control panel
must not be obstructed or covered.
Electrical requirements:
• Electrical hookup must be done by a licenced electrician
• 120 Volts 60Hz .375 kW 3 prong plug 5 ft-(1.5 m) power cord included.
Gas Requirements:
• Gas hook-up must be done by a licensed gas fitter.
• Pressure requirements: Natural gas: 6” W.C. (min); LP gas: 11” W.C. (min)
• Connection: 1/2” NPT
• An accessible manual shut off valve must be installed at the appliance.
• Note: This unit contains a pre-set regulator
• Natural Gas/Propane Conversion kits are available - must be done by a licensed gas fitter
3
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Clearance Diagram- 30” Legacy Cooktop Model 3800
An appropriate exhaust hood with a minimum of
450 CFM is required on all 30" Legacy cooktops
to ensure adequate and proper ventilation. For
superior ventilation we recommend using a 36”
hood, however a 30” hood is adequate.
L
J
G
M
H
N1 N2
K
I
O
Note: Support deck must be able to
support a total weight of
4 burner model: 175 lbs
Figure 2
Dim
30" Legacy Cooktop
G
H
I
Maximum 25" (63cm)
Maximum 7 3/4" (21cm)
30" (77 cm)
Minimum 6" (15cm)
left and right side
J
K
L
13"(33cm)
Specify Width of Hood
24" (61cm)
Note: If cooktop must stand beside a refrigerator, it is
importantforproperaircirculationthattherebeatleast5”(13
cm) of space between the two appliances.
M
30" min to 36" max (76-92cm)
for standard and high back guard
N1
30" min to 32 "max (76-82cm)
for low profile back guard
N2
O
18" (45cm)
Table 2
4
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Installation Diagram- 36” Legacy Cooktop Model 3820
C
B
Air intake slots on underside
of control panel must not be
obstructed or covered.
Dim
36" Legacy Cooktop
26 5/8" (68cm)
A
B
C
Figure 1
8 1/4" (21cm)
36" (91cm)
Standard profile: 14 1/4" (36cm)
(as shown in diagram)
D1
low profile: 10 1/8" (26 cm)
D2
D3
high back w/ shelf:
28 1/4" (72cm)
Table 1
Clearances
• Minimum distance between the cooktop and a side wall above the cooktop surface is 6”
(see dim "J in Table 2 on next page)
• 0” Clearance to the back of the cooktop may be obtained when installing the appliance against a non-combustible
wall or with the installation of our Splashback Kit. Responsibility for ensuring that the rear wall is non-combustible
lies with the owner or end user. (check local building codes) - if wall behind cooktop is deemed combustible and
our splashback kit is not installed, then the minimum spacing from the back of stove to nearest combustible wall is 6”
• Depth of cutout must not exceed 25”. (see dimension G) Air intake slots on underside of control panel must not
be obstructed or covered.
Electrical requirements:
• Electrical hookup must be done by a licenced electrician
• 120 Volts 60Hz .375 kW 3 prong plug 5 ft-(1.5 m) power cord included.
Gas Requirements:
• Gas hook-up must be done by a licensed gas fitter.
• Pressure requirements: Natural gas: 6” W.C. (min); LP gas: 11” W.C. (min)
• Connection: 1/2” NPT
• An accessible manual shut off valve must be installed at the appliance.
• Note: This unit contains a pre-set regulator.
• Natural Gas/Propane Conversion kits are available - must be done by a licensed gas fitter
5
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Clearance Diagram- 36” Legacy Cooktop Model 3820
An appropriate exhaust hood with a minimum of
900 CFM is required on all 36" Legacy cooktops
to ensure adequate and proper ventilation. For
superior ventilation we recommend using a 42”
hood, however a 36” hood is adequate.
L
J
G
M
H
N1 N2
K
I
O
Note: Support deck must be able to
support a total weight of
Grill model : 200 lbs
6 burner model: 220 lbs
Dim
36" Legacy Cooktop
Figure 2
G
H
I
Maximum 25" (63cm)
Maximum 7 3/4" (21cm)
36 1/4" (92cm)
Minimum 6" (15cm)
left and right side
J
K
L
13"(33cm)
Specify Width of Hood
24" (61cm)
Note: If cooktop must stand beside a refrigerator, it is
importantforproperaircirculationthattherebeatleast5”(13
cm) of space between the two appliances.
M
30" min to 36" max (76-92cm)
for standard and high back guard
N1
30" min to 32" max (76-82cm)
for low profile back guard
N2
O
Table 2
18" (45cm)
6
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Installation Diagram- 30” Metro Cooktop Model 3805
A
C
D1
B
D2
D3
Air intake slots on underside
of control panel must not be
obstructed or covered.
Figure 1
Dim
30" Metro Cooktop
26 5/8" (68cm)
A
B
C
8 1/4" (21cm)
29 3/4" (76 cm)
Standard profile:12 3/4"(32 cm)
(as shown in diagram)
D1
D2
D3
low profile: 10 1/8" (26 cm)
high back w/ shelf:
28 1/4" (72cm)
Table 1
Clearances
• Minimum distance between the cooktop and a side wall above the cooktop surface is 6”
(see dim "J" in Table 2 on next page)
• Depth of cutout must not exceed 25”. (see dimension G) Air intake slots on underside of control panel must
not be obstructed or covered.
Electrical requirements:
• Electrical hookup must be done by a licenced electrician
• 120 Volts 60Hz .375 kW 3 prong plug 5 ft-(1.5 m) power cord included.
Gas Requirements:
• Gas hook-up must be done by a licensed gas fitter.
• Pressure requirements: Natural gas: 6” W.C. (min); LP gas: 11” W.C. (min)
• Connection: 1/2” NPT
• An accessible manual shut off valve must be installed at the appliance.
• Note: This unit contains a pre-set regulator.
• Natural Gas/Propane Conversion kits are available - must be done by a licensed gas fitter
7
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Clearance Diagram- 30” Metro Cooktop Model 3805
An appropriate exhaust hood with a minimum of
450 CFM is required on all 30"Metro cooktops
to ensure adequate and proper ventilation. For
superior ventilation we recommend using a 36”
hood, however a 30” hood is adequate.
L
J
G
M
H
N1 N2
K
I
O
Note: Support deck must be able to
support a total weight of
4 burner model: 175 lbs
Figure 2
Dim
30" Metro Cooktop
G
H
I
Maximum 25" (63cm)
Maximum 7 3/4" (21cm)
30" (77 cm)
Note: If cooktop must stand beside a refrigerator, it is important
forproperaircirculationthattherebeatleast5”(13cm)ofspace
between the two appliances.
Minimum 6" (15cm)
left and right side
J
K
L
13"(33cm)
Specify Width of Hood
24" (61cm)
M
30" min to 36" max (76-92cm)
for standard and high back guard
N1
30" min to 32" max (76-82cm)
for low profile back guard
N2
O
18" (45cm)
Table
2
8
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Installation Diagram- 36” Metro CooktopModel 3825
C
B
Air intake slots on underside
of control panel must not be
obstructed or covered.
Dim
36" Metro Cooktop
A
B
C
26 5/8" (68cm)
8 1/4" (21cm)
36" (91cm)
Figure 1
Standard profile:12 3/4" (32 cm)
(as shown in diagram)
D1
D2
D3
low profile: 10 1/8" (26 cm)
high back w/ shelf:
28 1/4" (72cm)
Table 1
Clearances
• Minimum distance between the cooktop and a side wall above the cooktop surface is 6”
(see dim "J" in Table 2 on next page)
• 0” Clearance to the back of the cooktop may be obtained when installing the appliance against a non - combustible wall or
with the installation of our Splashback Kit. Responsibility for ensuring that the rear wall is non - combustible lies with the
owner or end user. (check local building codes) - if wall behind cooktop is deemed combustible and our splashback kit is
not installed, then the minimum spacing from the back of stove to nearest combustible wall is 6”
• Depth of cutout must not exceed 25”. (see dimension G) Air intake slots on underside of control panel must not be
obstructed or covered.
Electrical requirements:
• Electrical hookup must be done by a licenced electrician
• 120 Volts 60Hz .375 kW 3 prong plug 5 ft-(1.5 m) power cord included.
Gas Requirements:
• Gas hook-up must be done by a licensed gas fitter.
• Pressure requirements: Natural gas: 6” W.C. (min); LP gas: 11” W.C. (min)
• Connection: 1/2” NPT
• An accessible manual shut off valve must be installed at the appliance.
• Note: This unit contains a pre-set regulator.
• Natural Gas/Propane Conversion kits are available - must be done by a licensed gas fitter
9
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Clearance Diagram- 36” Metro Cooktop Model 3825
An appropriate exhaust hood with a minimum of
900 CFM is required on all 36" Metro cooktops
to ensure adequate and proper ventilation. For
superior ventilation we recommend using a 42”
hood, however a 36” hood is adequate.
L
J
G
M
H
N1 N2
K
I
O
Note: Support deck must be able to
support a total weight of
Grill model : 200 lbs
6 burner model: 220 lbs
Figure 2
Dim
36" Metro Cooktop
Maximum 25" (63cm)
Maximum 7 3/4" (21cm)
36 1/4" (92cm)
G
H
I
Minimum 6" (15cm)
left and right side
J
Note: If cooktop must stand beside a refrigerator, it is
importantforproperaircirculationthattherebeatleast5”(13
cm) of space between the two appliances.
K
L
13"(33cm)
Specify Width of Hood
24" (61cm)
M
30" min to 36" max (76-92cm)
for standard and high back guard
N1
30" min to 32" max (76-82cm)
for low profile back guard
N2
O
Table
2
18" (45cm)
10
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Models 3800/3820 and 3805/3825 gas
cooktops must be electrically grounded in
compliance with local codes. In the absence of
local codes, the installation must conform with
the National Electrical Code.
Exhaust Hood
An exhaust hood must be installed over your
new appliance. (see fig. 2) Exhaust hoods to
match the Legacy and Metro cooktops are
available from your dealer. Our hoods are
designed and built to complement your range’s
visual appeal and performance.
Disconnect the electrical supply and turn off the
gas supply before servicing the appliance.
Gas Line Installation
Should you wish to install an exhaust hood of
your own choice, ensure that the exhaust hood
you purchase is the correct size and capacity for
your Heartland cooktop. Please follow the
exhaust hood manufacturers installation instruc-
tions. When installing an after market exhaust
hood over a Heartland cooktop we recommend
that you use the clearances as shown in the
clearance diagrams for exhaust hood installa-
tions. See page 3-10.
Gas requirements: 30” and 36” Heartland gas
cooktop models can be operated with either
natural gas or liquid propane (LP). The
cooktops are set for either natural gas OR
propane at the factory. A conversion kit may be
purchased at a later time and installed on site
should the need arise. The cooktop requires a
½” NPT connector. Use minimum 5/8” diameter
flexible line. Note: This unit contains a pre-set
regulator.
Venting Safety Guidelines:
Installation must be completed in accordance
with all local and national codes. Use only
materials which conform to local codes in effect.
Be sure the power is disconnected before doing
any electrical work. All duct work must be
metal. Do not use plastic duct. The hood should
never be exhausted into a wall cavity or an attic
where an accumulation of grease could become
a fire hazard. When the installation is completed,
turn on the fan and make sure that there are no
obstructions in the line.
The cooktop must be installed in compliance
with local codes. In the absence of local re-
quirements, the installation must conform with the
National Gas Code.
Note: Appliances installed in the state of Massachusetts:
- This appliance can only be installed in the state of Massachusetts
by a Massachusetts licensed plumber or gas fitter
-This appliance must be installed with a three (3) foot / 36 inch
long flexible gas connector
-A “T” handle type manual gas valve must be installed in the
gas supply line to this appliance
During any pressure testing of the gas supply
piping system, at test pressures equal to or less
than 2.5 KPS, the cooktop must be isolated
from the gas supply piping system by closing its
individualmanualshutoffvalve.
Electrical Installation
Electrical requirements: standard 120 volts
60 Hz .375 Kw volt receptacle, properly
polarized, on it’s own line. Cooktops are
supplied with a 3 prong 5 ft. (1.5 m) moulded
plug cap power cord.
The maximum propane/natural gas supply inlet
pressure must not exceed 14” of water column.
The minimum gas supply inlet should be at least
6” of water column for natural gas or at least 11”
of water column for LP gas.
11
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Preparing the Cooktop for
Installation
8.
Assemble the backguard. (See fig. 4)
Locate the backguard at the back of the
cooktop. Remove screws and backguard.
Do not throw these screws away. They
are required to reinstall the backguard.
Line up holes in the backguard with the
holes in the back of the cooktop.
1.
Carefully remove banding with metal
shears. Caution: banding may be under
pressure, wear gloves to protect hands
from accidental cuts.
Cooktop
Backguard
Assemble
(fig. 4)
2.
3.
Remove cardboard lid.
On 30” models there are 2 individual
boxed grates. Remove from packaging
and inspect the grates for any damage to
the finish. 36” models have 3 individual
boxed grates. 36” grill models have 2
grates.
4.
Remove remaining styrofoam packaging
and the 4 corner pieces.
9. If you are installing a 20” high profile
backguard:
Removing
Cooktop from
Packaging:
(fig. 3)
a. Unpackage.
b. Secure 20” high profile back to the stove
topusing:
Cooktop
3-large metal washers.
3-small metal washers.
3-stainless steel screws.
c. Secure back panel to the 20” high
profile back using:
9-black sheet metal screws.(do not secure t
he three bottom holes at this time)
Cut-out
handles
5.
With TWO people, carefuly lift the
cooktop top from the box using the card-
board support with the cut-out handles for
lifting. (See fig. 3)
6.
7.
Place cooktop on a solid table for removal
of plastic bag and a final inspection of
product.
Check each burner to ensure that during
shipping the burner pieces have not
become dislodged from their proper
position. See page 20 for proper
positioning.
d. Secure brackets (#3266-3 pcs.)to the 20”
high profile back and stove top,using 6 black
sheet metal screws.
12
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Cooking Controls
The cooking controls are located on the front of the cooktop. These controls offer an infinite
number of heat settings for ease and accuracy in cooking. They have a range from 15,500 BTU
(setting #5) to as low as 450 BTU (setting #1) Refer to page 14 (fig.6) or page 17 (fig.7) for details.
Cooktop Features
A. Burners feature 15,500 BTU (4.4kW)
easy clean, sealed style, dual head
C. Grill models feature two 7,500 BTU twin
burners – for a total of 15,000 BTU.
These are adjustable to as low as 1,000
BTU. Front and back grill burners can be
separated independently from each other.
Push and turn controls to light each burner.
The grill also has the same “auto-
burners. The outer head is designed for
high temperature, heavy duty jobs. The
inner head is more suited for low temper-
ature requirements, such as sauces and
melting chocolate. Output is adjustable to
as low as 450 BTU.
reignition” feature as the top burners.
B. Gas burner controls allow for an infinite
selection of cooking temperatures. Push
and turn style controls are positioned at
the front of the cooktop for easy access.
All models feature “auto-reignition”
Should the flame go out for any reason,
the igniter automatically begins to
spark to reignite the burner.
A
C
Cooking Controls
B
(fig 5)
13
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Control Panel Graphic
(fig 6)
These illustrations show the control panel layout of each model. The Legacy is shown, however,
the Metro has a similar layout.
4 burner - top illustration
6 burner - middle illustration
4 burner & grill - bottom illustration
14
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Burner and Grill Operation
Small Pot Ring / Trivet
Lighting the Top Burners and
Grill
Pot ring support is used when cooking on top
burners while using a small pot. The trivet fits
on any burner. Each channel fits on one of 4
fingers on the burner grate. (see fig 8 )
Cooktop is equipped with a spark ignition
system that is electrically operated. Pushing
in and turning the knob to any position will
light the burner. When the knob is turned, a
distinct clicking noise will be heard. After the
burner lights, the clicking noise will stop.
Note: When lighting any one burner, all
burners will spark, but only the burner
selected will light. All models feature “auto-
reignition” – should the flame go out for any
reason, the igniter automatically begins to spark
to re-ignite the burner. See “Reference” section
formanuallighting
procedure.
(fig 8)
Propane Stoves: a slight pop or flash may
occur at the burner ports for a few seconds
after the burner has been turned off. This
“extinction pop” is normal for propane gas.
This channel fits on a finger
on the burner grate.
Note: Incorrect burner alignment will produce
a potentially dangerous flame and poor burner
performance. (refer to fig 11)
Dials
Grill - left dial
Burner - right dial
(fig 7)
15
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Grilling Guide
(For 36” units with grill feature)
Generally we recommend preheating the grill 10 minutes on high. This provides a more even
heating of the grill. Then follow the guide below.
When grilling roasts and thick meats sear on high then reduce heat to allow food to cook through-
out and not burn. Turn meats once after juices appear on the surface. Flare-ups will naturally
occur when fat falls on the flame so do not leave unattended. Until flaming subsides reduce heat
and use a long handled spatula or tongs to move meat to a different area of grill. Brush BBQ
sauces on during last few minutes of grilling.
Meat
Cut
Flame Size
Thickness
Approximate Cooking
(in minutes)
Time
Inches Cent.
& Comments
Beef
Steaks
High
¾-1
2
5-7 total, turning once
Ground beef patties
Medium
Medium
¾
2
8-15 total, turning once &
cooking until well done
5-10, turning once
Pork
Hot dogs
Pork chops or kabobs
Medium to sear each ¾-1
side; then low
2
2
5/side to sear; then 30-40
or until no longer pink
5-7 total, turning once
Lamb
Lamb chops or kabobs High
¾-1
Chicken Chicken parts, with
bone and skin
Medium to brown;
then low to finish
Medium to brown;
then low to finish
Medium
5/side to brown; then 30-
40 until juices run clear
5/side to brown; then 10-
20 until no longer pink
8-10 total or until it flakes
with fork
Boneless, skinless
breasts
Fish
Whole or steaks
¾-1
2
Boneless fillets
Until it flakes with
fork
5-10 total
Lobster tails, thawed
8-10 total
16
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Care and Cleaning
Stainless Steel – Metro Series
Porcelain – Legacy Series
DO NOT USE A STEEL WOOL PAD. It will
scratch the surface. Care should be taken
when cleaning any stainless steel surface.
Start with a soapy water solution and damp
cloth, rinse, then dry. Increase the strength of
the cleaning solution, by small increments, if
required. If food byproducts remain, try a
general kitchen cleaner , such as Fantastik,
Simple Green or Formula 409. For hard to
clean soil, use a stainless steel cleaner , such
as Bon-Ami, Cameo, or Bar Keepers Friend.
Apply cleaner with a damp sponge, rinse
thoroughly, and dry. Always scrub in the
direction of the grain and follow manufactur-
ers cleaning instructions on labels.
Keeping it clean
The porcelain is very serviceable and simple
to clean, but because it is glass, it will not
withstand rough handling or abuse. Never
place a cold wet cloth on a hot porcelain
surface. Porcelain is glass and sudden changes
in temperature may cause cracking. To clean
porcelain surfaces, use warm, soapy water,
glass cleaner or non abrasive cleaner and a
soft cloth. Avoid abrasive cleaners.
If any acid based food or liquid, such as lemon
juice or tomato juice, is spilled on the
cooktop, wipe it at once to prevent staining.
Depending on level of acidity, some minor
discoloration may occur.
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Surface Burners
Nickel Plated Parts
Top burners require little care other than to
wipe off the head of each burner. If a boil
over occurs, the burner part can be easily
lifted out so burner port holes can be cleaned
in hot soapy water with a soft brush. There
are no bolts or screws to remove. The igniter
must also be kept clean to ensure quick
positive starts. For normal or everyday
cleaning of light spills, wipe the burner parts
with a damp cloth. For heavy duty cleaning—
cooked spills, oil stains, etc., scrub with a tub
and tile type of cleaner. Rinse thoroughly after
every cleaning operation. Wipe away excess
water . Avoid using abrasives on the burner
base, as they may damage the finish. Remove
all water from the burner ports before lighting
the burner (water in ports will lead to random
sparking)
These may be cleaned with any non abrasive
chrome and metal polish or Windex and a soft
cloth. If any acid based food or liquid, such
as lemon juice or tomato juice, is spilled on
the cooktop, wipe it at once to prevent stain-
ing.
Inner burner head
Outer burner head
Note: When replacing, be sure the tab is
locked securely in position on the burner base
otherwise random sparking and uneven flame
will occur. (fig 9)
Cross ring -brass
Important: tab must
be locked in position
on the burner base
Burner base
Surface Burner
(fig 9)
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Grill
The easiest way to clean the grill is immedi-
ately after cooking. First, turn the control
valves to the OFF position. ( “O” )
Do not handle the porcelain.
Wearing an oven mitt, to protect hands from
the heat and steam, dip a barbecue brush in tap
water. Scrub the hot grill. Steam created as
the water contacts the hot grill assists the
cleaning process by softening any food
particles.For further cleaning the grill may be
cleaned in the sink , after it has cooled off.
The steel mesh located under the grill can be
removed and cleaned.All grill parts are
dishwasher safe.
B
A
D
The grill burners must be removed before
panels “A”, “B”, “C”, and “D” can be re-
moved. (fig 10) To remove, loosen the screw
located in the middle of the two burners. The
burners can now slide off the orifices, lifted
out, and placed on top of the unit. There is
approximately 6–8”
C
(fig 10)
(15 – 20 cm) of ignitor wire with the burner.
(When installing the burners back into
position, thread the excess igniter wire back into
the hole.)
Remove panels “A”, “B”, “C”, and “D”, and wash (dishwasher safe). To replace panels, follow
above instructions in reverse order (please note that panels “B” and “C” are interchangeable) -
However, the cut out must face in direction shown.
Excessive Flare Ups and Flaming
Occasionally grease drippings ignite. These drippings will create minor puffs of flame for a second or
two. This is normal when coking on a barbecue. You may find it handy to have a spray bottle filled
with water to lightly spray the flare-up.
If the flame becomes excessive, remove the food from the grill. Lower the heat setting. Replace the
food when the flare-up subsides. To prevent flare-ups from happening, trim the fat from around the
edges of steaks and chops, use hamburger that is lean, remove the fat that is on poultry, etc.
When turning any kind of meat or poultry, the melted fat will drop onto the mesh and it may create a
flare-up. If this happens, use a long handled spatula to move the food to another area.
DO NOT leave the grill unattended while it is turned on.
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Trouble Shooting
Burner Set Up and Adjustment
The cooktop was carefully set up and
inspected at the factory but some final
adjustments may be necessary once the unit is
installed.
Important: ensure burner rings are assembled
properly
3.
Check the quality of the flame. The
burners should have a steady, relatively
quiet flame with a ½” (13mm) sharp blue
inner cone. There should be no yellow
flame. The outer flame should have a 2
½” (64mm) sharp blue cone. (see fig 11)
Ifrandomsparkingoccursaftertheburner
lightsorthereisunevenflamefromthe
burnerorthereis aflamefromunderthe
burnertrimring,(seefig11)thecauseis
thebrassburnerringisnotproperly
positionedontheburnerbase. Please
refer to page 16 for proper burner
assembly.Sometickingisnormalfrom
timetotime.
1.
First, check to ensure there are no gas
leaks. Propane and natural gas have a
very distinct odour which is easily detected
by the human nose. If in doubt, soak each
pipe joint with soapy water and look for
bubbles. Do not use an open flame for
testing.
2.
Check that all controls are operating
properly by lighting each of the burners.
Turn the burners on by pushing in and
turning counter clockwise. Test them on
low, medium, and high settings.
You should now be “cooking with gas”. If not,
refer to the gas trouble shooting section later
in this manual.
Improper Flame
Proper Flame
Outer cone
Flames uneven
(fig 11)
Inner cone
Flame
present
under burner
ring.
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Power Failure Operation
Gas Trouble Shooting
Electricity to the cooktop only powers the auto If you smell gas:
ignition. If electrical power is interrupted,
meals can still be cooked on the top burners of Finding a gas leak is not a “do it yourself”
your cooktop. Follow these simple directions
to manually light the burners.
procedure. If you smell gas, turn off the
supply of gas to the range and call for service.
Caution: Make sure your hands and clothing
are clear of the burner when lighting it!
If you have other problems:
Before any component is replaced, follow this
four-step check list. Then consult “Gas
Trouble Shooting Chart” on the next page.
Manually Lighting the Burners
1.
2.
Remove cast grate, for unobstructed
access to the burner head.
Hold a flame source to the outside burner
head. We recommend a barbecue lighter
as a flame source (see fig. 9)
Push in and turn the corresponding control
knob to the medium setting.
After the burner lights, adjust flame size as
required.
1.
2.
3.
Be sure problem is not due to improper
operation.
Check basic adjustments – correct
pressure, dirt in the line, etc.
Ensure correct gas setting used. Setting
should be set for either propane or
natural gas.
If gas pressure and all adjustments seem
correct, use the following chart to help
identify the problem and/or malfunctioning
component.
3.
4.
5.
4.
Carefully replace cast grate. Keep fingers
clear of the flame.
Manually Lighting the Grill
1.
2.
Remove porcelain grill.
Place a flame source (barbecue lighter)
through the mesh near the back of the grill
burner. Turn the back control to the
medium position (3).
3.
Repeat this for the front grill burner.
If you still require help...
Contact your dealer and/or service techni-
cian. Should you still require help, see
the “Reference” section on how to contact
Heartland Appliances.
Do not attempt to light front burner by
using the lit back burner.
Please note that the “auto reignition” feature
will not function without electricity.
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Gas Trouble Shooting Chart
Problem
Cause
Remedy
No sparks when any
control knob is turned to
“light”
Check electrical supply to spark
module with voltmeter - replace
module
No power to spark module -
module switch faulty
Check high voltage wires carefully
for loose connections or pinches
in the wires; if connections are
tight, replace high voltage wire
No sparks when one or
some control knob(s) is
(are) turned to “light”
Re-ignition electrode controlled
by knob switch is grounded or
has a high resistance leak
Sparking occurs at
electrodes when all
control knobs are turned short in switch lead
off
Check all switch lead connections
for looseness and wires for
damage
Disconnected switch lead or
High resistance or open
connection between spark
output terminal and H.V. wire
receptacle (spark will jump
small gap but sensing current
will not)
Push receptacles firmly onto all
terminals
Check positioning of shrink
sleeving on receptacle – should
be flush with end of receptacle –
trim if necessary
All burners that are
turned on have lighted
Defective module
Replace module
but electrodes are still
sparking
Ground/Earth lead to module
disconnected or cooktop
chassis not properly connected
to ground/earth by
Check ground/earth connection of
range chassis and ground/earth
lead connection to module
ground/earth lead or through
third prong of power cord plug,
combined with reversed power
supply polarity
Flame jetting off outer
head burner ring or inner
head burner ring
Reduce size of air shutter opening
until flame is no longer jetting off
burner head
Too much air
Pots too large
Reduce size of air shutter opening
until flame is no longer jetting off
burner head.(Flame jetting off
burner)
Nuisance sparking when
one or both grill burners
are on
Too much air
Pots too large
Burners not properly
assembled
Re-assemble burners ensuring
notches line up with groves
Nuisance sparking
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Reference
Propane/NaturalGas Conversion
Kits and Information
Accessories
Wok Ring #3389
The Metro and Legacy ranges are ordered
from the factory pre-set for either natural gas
or propane. They can be converted after
installation by converting the pressure regula-
tor and replacing the orifices in the valves and
burners with the appropriate orifice kit.
Stainless steel 9” diameter ring manufactured
to fit standard size woks. The wok ring is
designed to fit into the grate fingers of Metro
and Legacy series ranges. (fig 11)
How to order conversion kits:
Kits can be ordered from your dealer or
directly from Heartland Appliances. For more
information please call our order desk:
(519) 650-5775 or Fax (519) 650-3773.
Note: Gas conversions must be performed by
a qualified gas technician.
(fig 11)
Legacy/Metro Griddle Kit #3809
Support is stainless steel for long lasting and
easy clean up. The griddle plate is ribbed on
one side for grilling and holds excess grease
while cooking. Flat side of griddle plate
suited for pancakes and similar foods. (fig 12)
If you still require help...
Heartland Ranges contain standard electrical
components available from your dealer or Heart-
land Appliance Inc.
In case repair is required, consult your dealer
for an appliance repair depot near you. For
warranty service, please call your dealer first or
call Heartland, if necessary.
Business (519) 650-5775 Fax (519) 650-3773
Toll Free Telephone 1-800-361-1517
Toll Free Fax 1-800-327-5609
(fig 12)
Splashback kit #3801 (30”) & #3802 (36”)
Spashback kit required for models with 0”
clearance to combustible rear walls. Kit
contains stainless panels for Metro series and
coloured porcelain panels for Legacy series.
Kit also includes two warming racks which
mount 20” above the stove top on the
splashback.
Have your serial number, model, and date of
purchase information ready. Without this
information, service response may be delayed
and replacement parts or diagnosis may be
incorrect.
For warranty coverage, see warranty statement.
23
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Parts Drawing & Description
(fig 12)
3483
3486
3660
3662
3484
3664
3364
3663
3661
3457
3350
3665
3680
3350
3364
3457
3483
3484
3486
3660
3661
3662
3663
3664
3665
3680
Double cast grate
Grill
Small pot ring
Chrome Control knob
Commercial Knob - Black- W/Screening
Commercial Knob Chrome Bezel
Dual burner inner head D - black
Dual burner inner base D - brass
Dual burner outer head D - black
D Dual Burner cross ring - brass
Dual burner trim ring D - black
D Dual burner outer base
Electrode C/W 900 mm lead
24
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Safety Guidelines
For a more comprehensive list of safety guidelines and precautions please refer to Appendix
A: Safety Precautions.
Important Safety Instructions
Exhaust Hood Safety
1.
Proper Installation - Be sure your appli-
ance is properly installed and grounded by
a qualified technician.
Caution: Do not store items of interest to
children in cabinet above the cooktop or on
top of cooktop cabinet. Children climbing on
cooktop to reach items could be seriously
injured.
2.
3.
Never use appliance for warming or
heating the room.
1.
Clean exhaust hood frequently – grease
should not be allowed to accumulate on
hood or filter. See “Hood Operation
Instructions” for more details.
Children should not be left alone or unat-
tended in area where appliance is in use.
They should never be allowed to sit or
stand on any part of the appliance.
2.
When flaming foods under the hood, turn
the fan off. An operating fan may spread
the flame.
4.
5.
Wear proper apparel – loose fitting or
hanging garments should never be worn
while using the appliance.
User servicing – do not replace any part of
the appliance unless specifically recom-
mended in the manual. All other servicing
should be referred to a qualified technician.
6.
7.
8.
Storage on appliance – flammable materi-
als should not be stored on or near surface
units.
Do not use water on grease fires –
smother fire or flame or use dry chemical
or foam-type extinguisher.
Use only dry potholders – moist or damp
potholders on hot surfaces may result in
burns from steam. Do not let potholder
touch hot heating elements. Do not use a
towel or other bulky cloth.
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Selecting the Proper Cookware
4.
5.
Use utensils with tight fitting lids to retain
heat, odors, and steam. Lids also enable
food to be prepared with less water,
thereby retaining the vitamin content.
Utensils will affect the overall safety and
performance of cooktop cooking. It is impor-
tant to select them carefully. An improperly
selected utensil will not cook efficiently or
evenly. For best results, follow these guide-
lines:
Use cooking vessels that are clean and
dry.
1.
Use medium to heavy gauge metal
cookware with flat and smooth bottoms
for greatest efficiency. Aluminum and
sandwich stainless steel utensils conduct
heat quickly. Cast iron and especially glass
or ceramic cookware are slower to heat.
Glass or ceramic cookware should only
be used as recommended by the
cookware manufacturer.
Important
•
Do not use undersized utensils with unbal-
anced handles. These can tip easily. See
“Burner and Grill Operation” section for
information on small pot support ring
(trivet).
•
•
Use of utensils having rough bottoms can
result in permanent damage to the top
edges of the porcelainized grates.
2.
Avoid using pots and pans with rounded
(concave or convex) or uneven bottoms,
or cookware that warps under heating.
The bottom of the utensil should touch all
grate support fingers evenly. Utensil
flatness can also be checked by placing a
straight edge (ruler) against the bottom of
the cooking vessel. There should be no
gap between the straight edge and the
utensil bottom. Utensils, whether full or
empty, should never rock on the grates. A
rounded utensil is more unstable and may
cause scorching or burning of food due to
uneven heating.
Large utensils may cause burner
flames to spread and curve around
edge of utensil. Turn heat down to
reduce flames.
•
Large utensils may cause flames to be
smothered and result in reignition to
commence. Do not use these utensils
if flames flutter and escape burners.
We recommend pots no larger than 11”
3.
Match the utensil to the cooking process.
Best cooking results are usually achieved
when utensils are nearly full. Choose the
utensil size accordingly. Specialty
cookware such as woks, pressure cook-
ers, canning madules, and deep fat fryers
must be carefully chosen to ensure that
they meet all safety guidelines contained in
thismanual.
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Safety Precautions
•
Set the burner control so that the flame
heats only the bottom of the pan and does
not extend beyond the bottom of the pan.
Excessive flame is hazardous. The high BTU
burners can easily melt cookware handles.
•
•
•
Foods for frying should be as dry as
possible. Frost on frozen food or moisture on
fresh foods can cause hot fat to bubble up and
over the sides of the pan.
Use the least possible amount of fat for
effective shallow or deep fat frying. Filling
the pan too full of fat can cause spillovers
when food is added.
•
Hold the handle of the pan, using a dry
potholder, to prevent movement of the utensil
when stirring or turning food.
•
•
Always heat fat slowly, and watch as it
heats.
Use a deep fat thermometer whenever
possible to prevent overheating fat beyond the
smoking point.
Never leave the burners unattended at high
flame settings. Boilovers cause smoking and
greasy spillovers that may catch on fire. If the
burner flames are smothered by a severe
boilover, which affects the igniter, unburned
gas will escape into the room.
•
•
•
Never try to move a pan of hot fat. Wait
until the fat is cool.
When using glass cookware, make sure it is
designed for cooktop use.
•
•
Do not let pot holders come near open
flames when lifting cookware. Do not use a
towel or other bulky cloth in place of a pot
holder.
If a combination of oils or fats will be used
in frying, stir together before heating or as fats
melt slowly.
•
Do not leave any items on the cooktop.
The hot air from the vent may ignite flamma-
ble items and will increase pressure in closed
containers, which may cause them to burst.
To minimize the possibility of burns,
ignition of flammable materials and spillage,
turn cookware handles toward the side or back
of the cooktop without extending over adjacent
burners.
•
•
Keep all plastics away from the burners.
•
Never block the vents (air openings) of the
cooktop. They provide the air inlet and outlet
that are necessary for the cooktop to operate
properly with correct combustion. Air
openings are located on the bottom of the front
control panel.
Do not leave plastic items on the cooktop
– they may melt if left too close to the vent.
•
To avoid the possibility of a burn, always
be certain that the controls for all burners are
at the OFF position and all grates are cool
before attempting to remove them.
•
•
Always turn the burners to OFF before
removing cookware.
•
When flaming foods are under the hood,
turn the fan off. The fan, if operating, may
spread the flames.
Carefully watch foods being fried at a high
flame setting.
CON’T
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•
•
Grease is flammable. Let hot grease cool
before attempting to handle it. Avoid letting
grease deposits collect in the container under
the cooktop burners or the grill. Clean these
areas after each use or boilover.
For proper lighting and performance of
the burners keep the burner ports clean.
It may be necessary to clean these when
there is a boilover or when the burner does
not light, even though the electronic ignitors
click.
•
•
Clean the cooktop with caution. Avoid
steam burns; do not use a wet sponge or cloth
to clean the cooktop while it is hot. Some
cleaners produce noxious fumes if applied to a
hot surface. Follow manufacturer’s
directions.
Do not use the grill for cooking exces-
sively fatty meats or products which
promote flare-up.
•
•
DO NOT use cookware on the grill.
If cooktop is located near a window, do
not hang long curtains that could blow over
the burners and create a fire hazard.
•
Be sure all the controls are turned off
and the appliance is cool before using any
type of aerosol cleaner or cooking spray on or
around the appliance. The chemical that
produces the spraying action could, in the
presence of heat, ignite or cause metal parts
to corrode.
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See our complete line of kitchen appliances:
3010- 30" Classic II Series Refrigerator, 18 cubic
feet capacity, bottom mount freezer drawer, and
convienient top mount fresh food compartment.
Ice maker is available as an option. The Classic
seriesalsooffersanoptionalCowl.Energyefficiency
rating 548 kwh/year. Also available in Metro 3220
and Legacy 3060 models.
3110- 36" Classic II Series Refrigerator, 22 cubic
feet capacity, top mount freezer, counter depth
design. Ice maker is standard. The Classic series
Model 3110:
also offers an optional Cowl. Energy efficiency
shown with the
rating 552 kwh/year. Also available in Metro 3310
Optional cowl
and Legacy 3160 models.
(available only
with the Classic
Series)
3530- Legacy Gas / Electric kitchen range - 4
sealed gas burners, electric convection oven fits in
a 30" opening! Also available in stainless steel as
model 3535 Metro. Cooktop versions for both
Metro 3805 and Legacy3800 models are available.
opening! Also available with a self clean oven
feature, as model 4210
3630- Legacy 36" Gas / Electric kitchen range - 6
sealed gas burners or 4 sealed burners and centre
grill! Electric convection oven come standard. Also
available in stainless steel as model 3635 Metro.
Cooktop versions for both Metro 3835 and Legacy
3820 models are available.
5200- 48" Gas / Electric kitchen range- 6 sealed
gas burners, electric convection oven, dual fuel!
Also available with the convenience of a self clean
oven, as model 5210
6200- 48" Electric kitchen range- 5 solid element
burners, convection oven. Also available with the
convenience of a self clean oven, as model 6210
9720 (Built-in)- Dual oven, one convection, one
standard radiant. Also available with a self clean
oven feature, as model 9730
8200- 30" Electric kitchen range- 4 solid element
burners, convection oven fits in a 30" opening!
Also available with a self clean oven feature, as
model 8210
4200- 30" Gas / Electric kitchen range - 4 sealed
gas burners, electric convection oven fits in a 30"
7100- 48" Gas or propane kitchen range - 6 sealed
gas burners, a chef's dream come true!
9100- 30" Gas or propane kitchen range - 4 sealed
gas burners, fits in a 30" opening!
1900 (Oval)- Wood burning cookstove-old
fashioned cooking available in two models
2600 (SweetHeart)- Wood burning cookstove-
same as the Oval, in a smaller version!
Model 1903
For more information please call your dealer, or call
Heartland Appliances:
Phone 1-800-361-1517 or Fax 1-800-327-5609
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