Hearth and Home Technologies Stove SANTAFE B1 User Manual

R
SANTA FE PELLET STOVE  
Portland  
Oregon USA  
Tested and  
Listed by  
O-T L  
Owner’s Manual  
Installation and Operation  
C
US  
OMNI-Test Laboratories, Inc.  
Model:  
SANTAFE-B1  
CAUTION  
DO NOT DISCARD THIS MANUAL  
Read, understand and  
follow these instruc-  
tions for safe installa-  
tion and operation.  
Leave this manual with  
party responsible for use  
and operation.  
• Important operating and  
maintenance instruc-  
tions included.  
WARNING  
WARNING  
Please read this entire manual  
before installation and use of this  
pellet fuel-burning room heater.  
Failure to follow these instructions  
could result in property damage,  
bodily injury or even death.  
HOT! DO NOT TOUCH.  
SEVERE BURNS MAY RESULT.  
CLOTHING IGNITION MAY RESULT.  
Glass and other surfaces are hot  
during operation and cool down.  
Keep children away.  
Do not store or use gasoline or other flam-  
mable vapors and liquids in the vicinity of this  
or any other appliance.  
CAREFULLY SUPERVISE children in same room as  
appliance.  
Alert children and adults to hazards of high  
temperatures.  
• Do not overfire - If any external part starts to  
glow, you are overfiring. Reduce feed rate.  
Overfiring will void your warranty.  
Do NOT operate with protective barriers open or  
removed.  
Keep clothing, furniture, draperies and other  
combustibles away.  
• Comply with all minimum clearances to com-  
bustibles as specified. Failure to comply may  
cause house fire.  
CAUTION  
Check building codes prior to installation.  
CAUTION  
Installation MUST comply with local, regional, state  
and national codes and regulations.  
Tested and approved for wood pellets and shelled  
field corn fuel only. Burning of any other type of fuel  
voids your warranty.  
Consult local building, fire officials or authorities having  
jurisdiction about restrictions, installation inspection,  
and permits.  
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Santa Fe Pellet Stove  
TABLE OF CONTENTS  
Section 9: Troubleshooting ............................25-27  
Section 1: Listing and Code Approvals  
A. Appliance Certifications ......................4  
B. Mobile Home Approved ......................4  
C. Glass Specifications............................4  
D. Electrical Rating..................................4  
E. BTU & Efficiency Specifications..........4  
Section 10: Maintaining & Servicing Appliance  
A. General Maintenance & Cleaning.......28-ꢀ1  
B. High Ash Fuel Content Maintenance ..ꢀ2  
C. Blower & Snap Disc #2 Replacement.ꢀ-ꢀ4  
D. Igniter Replacement............................ꢀ5  
E. Baffle & Brick Removal .......................ꢀ5  
F. Baffle & Brick Replacement ................ꢀ6  
G. Glass Replacement.............................ꢀ7  
Section 2: Getting Started  
A. Design, Installation & Location  
Considerations....................................5  
B. Fire Safety ..........................................5  
C. Tools & Supplies Needed...................6  
D. Measuring Standards..........................6  
E. Inspect Appliance & Components  
and Pre-Use Check List......................6  
Section 11: Reference Material  
A. Component Functions.........................ꢀ8-ꢀ9  
B. Component Locations.........................40  
C. Exploded Drawings.............................41-42  
D. Service Parts & Accessories...............4ꢀ-44  
E. Service & Maintenance Log................45  
F. Warranty Policy...................................46-47  
G. Contact Information.............................48  
Section 3: Dimensions & Clearances  
A. Appliance Dimensions ........................7  
B. Clearances to Combustibles...............8  
C. Hearth Requirements..........................9  
Section 4: Vent Information  
A. Chimney & Exhaust Connection.........10  
B. Venting Termination Requirements ....10  
C. Equivalent Feet of Pipe.......................11  
D. Pipe Selection Chart............................11  
Section 5: Venting Systems  
A. Alcove .................................................12  
B. Through the Wall.................................1ꢀ  
C. Vertical................................................14  
D. Through the Wall & Vertical ................14  
E. Masonry ..............................................15  
F. Alternate Masonry...............................15  
Section 6: Mobile Home..................................16  
Section 7: Appliance Set-Up  
A. Outside Air Kit.....................................17  
B. Top Vent Adapter................................18  
C. Log Set Placement..............................19  
D. Grille & Trim Ring Installation .............20  
E. Thermostat Installation........................21  
Section 8: Operating Instructions  
A. Fuel Size & Material............................22  
B. General Operation Information...........22  
C. Before Your First Fire .........................2ꢀ  
D. Starting Your First Fire........................2ꢀ  
E. Fire Characteristics.............................2ꢀ  
F. Feed Rate Adjustment .......................2ꢀ  
G. Ignition Cycles ....................................24  
H. Frequently Asked Questions...............24  
Page ꢀ  
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Santa Fe Pellet Stove  
Listing and Code Approvals  
1
E. BTU & Efficiency Specifications  
A. Appliance Certification  
Model:  
Santa Fe Pellet Stove  
Particulate Emis-  
sions Rating:  
0.7 grams/hr  
Laboratory:  
Report No.  
Type:  
OMNI Test Laboratories, Inc.  
061-S-05ꢀ-2  
*BTU Output:  
8,000 - ꢀ0,000 / hr  
Solid Fuel Room Heater/Pellet  
Fuel Burning Type  
Heating Capacity:  
up to 1,500 sq. ft. depending  
on climate zone  
Standard:  
ASTM E1509-95 and ULC  
S627-00, ULC/ORD-C1482-  
M1990 Room Heater Pellet Fuel  
Burning type and (UM) 84-HUD,  
Mobile Home Approved.  
Hopper Capacity:  
Fuel:  
52 lbs  
Wood Pellets or Shelled Corn  
240 lbs  
Shipping Weight:  
*BTU output will vary, depending on the brand of fuel you  
use in your stove. Consult your Quadra-Fire dealer for  
best results.  
State of Colorado: Listed 09-1ꢀ-05  
B. Mobile Home Approved  
This appliance is approved for mobile home installations  
when not installed in a sleeping room and when an outside  
combustion air inlet is provided. The structural integrity of  
the mobile home floor, ceiling, and walls must be maintained.  
The appliance must be properly grounded to the frame of  
the mobile home and use only listed pellet vent Class “L” or  
“PL” connector pipe. A Quadra-Fire Outside Air Kit must be  
installed in a mobile home installation.  
NOTE: Hearth & Home Technologies, manufacturer of  
this appliance, reserves the right to alter its products,  
their specifications and/or price without notice.  
C. Glass Specifications  
This appliance is equipped with 5mm ceramic glass. Replace  
glass only with 5mm ceramic glass. Please contact your  
dealer for replacement glass.  
NOTE: This installation must conform with local codes.  
In the absence of local codes you must comply with the  
ASTM E1509-95, ULC S627-00, ULC/ORD-C-1482-  
M1990, (UM) 84-HUD,  
D. Electrical Rating  
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps  
Page 4  
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Getting Started  
2
A
. Design, Installation & Location  
B. Fire Safety  
Considerations  
Maintain the designated clearances to combustibles.  
Insulation must not touch the chimney. You must maintain  
the designated air space clearance around the chimney.  
This space around a chimney is necessary to allow  
natural heat removal from the area. Insulation in this  
space will cause a heat buildup, which may ignite wood  
framing. NOTE: Clearances may only be reduced by  
means approved by the regulatory authority having  
jurisdiction.  
1. Appliance Location  
Consideration must be given to safety, convenience, traffic  
flow, and the fact that the appliance will need a chimney and  
chimney connector. It is a good idea to plan your installation  
on paper, using exact measurements for clearances and floor  
protection, before actually beginning the installation.  
If you are not using an existing chimney, place the appliance  
in a location to maintain a clear passage for the installation  
of any listed and approved pellet venting system. This appli-  
ance may be vented vertically or horizontally.  
To provide reasonable fire safety, the following should be  
given serious consideration:  
Maintain specified vent clearance to comubstible require-  
ments listed by the pellet manufactures venting instructions  
and all clearance to combustivles listed in this manual.  
1. Install at least one smoke detector on each floor of  
your home to ensure your safety. They should be  
located away from the heating appliance and close  
to the sleeping areas. Follow the smoke detector  
manufacturer’s placement and installation instructions,  
and be sure to maintain regularly.  
Check with your local building code agency before you begin  
your installation. Be sure local building codes do not super-  
sede UL specifications and always obtain a building permit  
so that insurance protection benefits cannot be unexpectedly  
cancelled. If any assistance is required during installation,  
please contact your local dealer.  
2. A conveniently located Class A fire extinguisher  
to contend with small fires resulting from burning  
embers.  
We recommend that a qualified building inspector and your  
insurance company representative review your plans before  
and after installation.  
ꢀ. A practiced evacuation plan, consisting of at least  
2 escape routes.  
4. A plan to deal with a hopper fire as follows:  
In the event of a hopper fire:  
2. Thermostat Location  
a. Evacuate the house immediately.  
b. Notify fire department.  
The thermostat’s location will have some effect on the  
appliance’s operation. When the thermostat is located close  
to the appliance, it may require a slightly higher temperature  
setting to keep the rest of the house comfortable. If the  
thermostat location is in an adjacent room or on a different  
floor level, you will notice higher temperatures near the  
appliance.  
WARNING  
CAUTION  
Do NOT connect this unit to a chimney flue servicing  
another appliance.  
Do NOT connect to any air distributon duct or system.  
Fire Hazard.  
Do not operate appliance before reading  
and understanding operating instructions.  
Failure to operate appliance properly may  
cause a house fire.  
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Santa Fe Pellet Stove  
D. Inspect Appliance & Components and  
Pre-Use Check List  
C. Tools And Supplies Needed  
Tools and building supplies normally required  
for installation, unless installing into an existing  
masonry fireplace:  
1.  
Place the appliance in a location near the  
final installation area and follow the proce-  
dures below:  
Reciprocating Saw  
Channel Locks  
Hammer  
Phillips Screwdriver  
Tape Meausre  
Plumb Line  
Safety Glasses  
Framing Square  
Electric Drill & Bits (1/4”)  
1/4” Self-Tapping Screws  
2.  
Open the appliance and remove all the parts  
and articles packed inside the Component  
Pack. Inspect all the parts and glass for ship-  
ping damage. Contact your dealer if any irregu-  
larities are noticed.  
May also need:  
Vent Support Straps  
Venting Paint  
Level  
ꢀ.  
All safety warnings have been read and fol-  
Framing Material  
Hi-temp Caulking Material  
Gloves  
lowed.  
4.  
5.  
6.  
7.  
This Owner’s Manual has been read.  
Floor protection requirements have been met.  
Venting is properly installed.  
The proper clearances from the appliance and  
chimney to combustible materials have been  
met.  
WARNING  
Inspect appliance and components for  
damage. Damaged parts may impair safe  
operation.  
8.  
The masonry chimney is inspected by a profes-  
sional and is clean, or the factory built metal  
chimney is installed according to the manufac-  
turer’s instructions and clearances.  
Do NOT install damaged components.  
Do NOT install incomplete components.  
Do NOT install substitute components.  
9.  
The chimney meets the required minimum  
height.  
Report damaged parts to dealer.  
10.  
11.  
All labels have been removed from the glass  
door.  
Plated surfaces have been wiped clean, if  
applicable.  
WARNING  
Fire Risk.  
12.  
Thermostat or remote has been installed.  
A power outlet is available nearby.  
1ꢀ.  
Hearth & Home Technologies disclaims any  
responsibility for, and the warranty will be  
voided by, the following actions:  
Installation and use of any damaged appliance.  
Modification of the appliance.  
Installation other than as instructed by Hearth & Home  
Technologies.  
Installation and/or use of any component part not approved  
by Hearth & Home Technologies.  
Operating appliance without fully assembling all  
components.  
Operating appliance without legs attached (if supplied with  
unit).  
Do NOT Overfire  
Or any such action that may cause a fire hazard.  
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Santa Fe Pellet Stove  
Dimensions and Clearances  
3
A. Appliance Dimensions  
25-7/16 in.  
(646 mm)  
12-11/16 in.  
(322mm)  
27-ꢀ/4 in.  
(705mm)  
28-5/8 in.  
with base  
(727mm with  
base)  
21-3/16 in.  
(538mm)  
Figure 7.1 - Top View  
Figure 7.2- Front View  
28-ꢀ/16 in (716mm)  
25-1ꢀ/16 in (655mm)  
ꢀ-7/8 in  
(98mm)  
2-5/8 in  
(66mm)  
C
L
C
L
28-9/16 in  
(726mm)  
16-7/16 in.  
(418mm)  
C
L
17-5/16 in.  
with base  
(440mm)  
26-7/16 in  
(672mm)  
Figure 7.3 -Side View  
Figure 7.4 - Side View with Top Vent Adapter  
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B. Clearances to Combustibles (UL and ULC)  
Inches Millimeters  
Alcove Installation  
Minimum Alcove Height  
Minimum Alcove Side Wall  
Minimum Alcove Width  
Maximum Alcove Depth  
A
C
4ꢀ  
6
1092  
152  
965  
914  
ꢀ8  
ꢀ6  
B
C
I
J
C
L
Inches Millimeters  
Straight Back Against  
Wall  
Back Wall to Appliance  
Side Wall to Appliance  
2
6
51  
A
B
152  
Inches Millimeters  
51  
Corner Installation  
Walls to Appliance  
2
C
Inches Millimeters  
Dimension to Corner  
Flue Center Line  
Back of Top Vent Adapter  
8-1/2  
9-1/8  
217  
I
2ꢀ2  
J
Installations with:  
3 to 3 inch Top Vent Adapter and  
3 to 6 inch Offset Adapter Kit  
WARNING  
Fire Risk.  
H
D
G
F
Comply with all minimum clearances to  
combustibles as specified.  
H
E
Failure to comply may cause house fire.  
G
NOTE:  
Inches Millimeters  
Vertical Installation  
Illustrations reflect typical installations and are FOR  
DESIGN PURPOSES ONLY.  
Illustrations/diagrams are not drawn to scale.  
Actual installation may vary due to individual design  
preference.  
Back Wall to Flue Pipe  
Side Wall to Cast Top  
Back Wall to Appliance  
6
7
76  
D
E
F
152  
178  
Inches Millimeters  
Corner Installation  
Walls to Appliance  
2
51  
76  
G
H
Side Wall to Flue Pipe  
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C. Hearth Pad Requirements (UL and ULC)  
Use a non-combustible floor protector, extending beneath  
appliance and to the front, sides and rear as indicated.  
Measure front distance “M” from the surface of the glass  
door.  
L*  
K
K
Must extend 2 inches (51mm) beyond each  
side of pipe (shaded area)  
Figure 9.2  
M
Figure 9.1  
Inches Millimeters  
Hearth Pad Requirements  
Sides  
Back  
Front  
2
2
6
51  
51  
K
L*  
M
152  
*L Exception for Horizontal Installations:  
USA INSTALLATIONS: If optional Cast Base is installed use  
a non-combustible floor protector extending under unit and to  
the sides, front and back of unit as shown in Floor Protection  
Diagram. Measure front distance (M) from the surface of the  
glass door.  
If Cast Base is not installed, the non-combustible floor protec-  
tor must be 1/4 inch (6mm) minimum thickness (“k” value =  
0.84).  
A
non-combustible floor protection extending beneath the  
flue pipe is recommended with horizontal venting or under  
the top vent adapter with vertical installation. Figure 9.2.  
CANADA INSTALLATIONS: A non-combustible floor pro-  
tection extending beneath the flue pipe is required with  
horizontal venting or under the top vent adapter with vertical  
installation.  
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Santa Fe Pellet Stove  
Vent Information  
4
B. Venting Termination Requirements  
A. Chimney and Exhaust Connection  
1. Chimney & Connector: Use ꢀ or 4 inch (76-102mm)  
diameter type "L" or "PL" venting system. It can be  
vented vertically or horizontally.  
CAUTION  
Do not terminate vent in any enclosed or semi-enclosed  
area such as a carport, garage, attic, crawl space, under a  
sun deck or porch, narrow walkway or closely fenced area,  
or any location that can build up a concentration of fumes  
such as a stairwell, covered breezeway, etc.  
2. Mobile Home: Approved for all Listed pellet vent. If  
using the ꢀ inch (76mm) vertical Top Vent Adapter Kit  
or the ꢀ to 6 inch (76-152mm) Top Vent OffsetAdapter,  
use Listed double wall flue connector. A Quadra-Fire  
Outside Air Kit must be used with manufactured home  
installations.  
1. Termination must exhaust above air inlet elevation. It is  
recommended that at least 60 inches (1524mm) of verti-  
cal pipe be installed when appliance is vented directly  
through a wall. This will create a natural draft, which will  
help prevent the possibility of smoke or odor venting into  
the home during a power outage. It will also keep exhaust  
from causing a nuisance or hazard by exposing people or  
shrubs to high temperatures. The safest and preferred  
venting method is to extend the vent vertically through the  
roof.  
ꢀ. Residential: The ꢀ inch (76mm) vertical Top Vent  
Adapter Kit and the ꢀ to 6 inch (76-152mm) Top Vent  
Offset Adapter are tested to use 24 gauge single wall  
flue connector or Listed double wall flue connector to  
Class A Listed metal chimneys, or masonry chimneys  
meeting Internationalt Conference of Building Officials  
(ICBO) standards for solid fuel appliances.  
4. INSTALL VENTAT CLEARANCES SPECIFIED BY THE  
2. Distance from doors and opening windows, or gravity or  
VENT MANUFACTURER.  
ventilation air inlets into building:  
5. Secure exhaust venting system to the appliance with at  
least ꢀ screws. Also secure all connector pipe joints with  
at least ꢀ screws through each joint.  
a. Not less than 48 inches (1219mm) below;  
b. Not less than 48 inches (1219mm) horizontally from;  
c. Not less than 12 inches (ꢀ05mm) above.  
. Distance from permanently closed windows;  
NOTE: All pipe must be welded seam pipe whenever  
possible. Seal pipe joints with high temperature silicone  
(500°F [260°C] minimum rated only).  
a. Not less than 12 inches (ꢀ05mm) below; horizontally  
from or above.  
4. Distance between bottom of termination and grade should  
be 12 inches (ꢀ05mm) minimum. This is conditional upon  
plants in the area, and nature of grade surface. The grade  
surface must be a non-combustible material (i.e., rock,  
dirt). The grade surface must not be lawn. Distance  
between bottom of termination and public walkway should  
be 84 inches (21ꢀ4mm) minimum.  
NOTE: If burning shelled field corn, you must use  
approved venting specifically designed for corn. Follow  
the instructions from the venting manufacturer.  
5. Distance to combustible materials must be 24 inches  
(610mm) minimum. This includes adjacent buildings,  
fences, protruding parts of the structure, roof overhang,  
plants and shrubs, etc.  
WARNING  
Fire Hazard.  
Only LISTED venting components may be  
used.  
6. Termination Cap Location (Home Electrical Service)  
NO OTHER vent components may be used.  
Substitute or damaged vent components may  
impair safe operation.  
Side-to-side clearance is to be the same as minimum  
clearance to vinyl inside corners.  
Clearance of a termination cap below electrical service  
shall be the same as minimum clearance to vinyl sof-  
fits.  
Clearance of a termination cap above electrical service  
will be 12 inches minimum.  
WARNING  
Vent surfaces get HOT, can cause burns if  
touched. Noncombustible shielding or guards  
may be required.  
Location of the vent termination must not obstruct or  
interfere with access to the electrical service.  
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WARNING  
C. Equivalent Feet of Pipe  
Improper installation, adjustment, alteration, service or  
maintenance can cause injury or property damage. Refer  
to the owner’s information manual provided with this appli-  
ance. For assistance or additional information consult a  
qualified installer, service agency or your dealer.  
The table below can help you calculate the equivalent feet  
of pipe which is a method used to determine pellet vent size.  
Figure 11.1.  
Example of 3 Elbow-Rear Vent Termination Calculaton  
Pellet Venting  
Component  
# of  
Elbows  
Feet of Multipled  
Equivalent  
Feet  
Components  
Equivalent Feet  
2 ft.  
Pipe  
By  
o
90 Elbow or Tee  
X
5
3
15  
o
45 Elbow  
X
Horizontal Pipe  
Vertical Pipe  
7
2
X
1
7
1
ꢀ ft.  
X
0.5  
Total Equivalent Feet  
23  
2 ft.  
Note: This is a generic example and is not  
intended to represent any specific fuel type.  
2 ft.  
Figure 11.1  
D. Pipe Selection Chart  
The chart will help you in determing proper vent-  
ing size according to the equivalent feet of pipe  
calcuated above and the altitude above sea level  
of this installation. Figure 11.2.  
30  
20  
4 in. (102mm) Diameter Pipe Only  
Locate the calculated equivalent feet of pipe on  
the vertical left side of the chart. Move to the  
right horizontally on the chart until you reach  
your altitude above sea level.  
Equivalent Pipe  
Length In Feet  
10  
If you fall below the diagonal line, ꢀ or 4 inch (76  
to 102mm) pipe may be used. If it is anywhere  
above the diagonal line, a 4 inch (102mm) diam-  
eter pipe is required.  
3 in. or 4 in. (76mm or 102mm) Diameter Pipe  
0
1
2
3
4
5
6
7
8
9
10  
The chart reveals that a 90° elbow is 5 times as  
restrictive to the flow of exhaust gases under  
positive pressure as 1 foot of horizontal pipe, and  
a foot of horizontal pipe is twice as restrictive as  
a foot of vertical pipe.  
ALTITUDE IN THOUSANDS OF FEET  
Figure 11.2  
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Venting Systems  
5
A. Alcove  
A
C
D
B
Figure 12.1  
Minimum  
Maximum  
Inches Millimeters Inches Millimeters  
Height  
4ꢀ  
ꢀ8  
n/a  
6
1092  
965  
n/a  
n/a  
n/a  
ꢀ6  
n/a  
n/a  
914  
n/a  
A
B
C
D
Width  
Depth  
To Side Wall  
152  
n/a  
All minimums listed are to a combustible surface.  
NOTE:  
Illustrations reflect typical installations and are FOR  
DESIGN PURPOSES ONLY.  
Illustrations/diagrams are not drawn to scale.  
Actual installation may vary due to individual design  
preference.  
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B. Through The Wall  
NOTE:  
Horizontal termination cap must be a minimum of 12 inches.  
(ꢀ05mm) from the wall. Approved for mobile home instal-  
lations. Must use ꢀ or 4 inch (76-102mm) “L” or “PL” listed  
pellet venting or listed double wall pipe and a Quadra-Fire  
Outside Air Kit in mobile homes.  
In Canada, where passage through a wall or partition of  
combustible construction is desired, the installation shall  
conform to CAN/CSA-Bꢀ65  
2 in.  
Straight Out  
(51mm)  
Minimum  
Horizontal  
Termination  
Cap  
6 in.  
Wall  
Thimble  
(152mm)  
Minimum  
From Glass  
12 in.  
(305mm)  
Minimum  
Non-combustible Hearth Pad  
Figure 13.1  
45 Degree  
Illustration shows venting going in both directions.  
Choose which one is best for your installation.  
12 in. (305mm)  
Minimum  
Wall  
Thimble  
2 in. (51mm)  
Minimum  
12 in.  
(305mm)  
Minimum  
2 in.  
(51mm)  
Minimum  
Figure 13.2  
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C. Vertical  
We recommend a minimum of 60 in.  
(1524mm) vertical, however above the  
eave is preferred.  
Rain Cap  
Both installations are approved for mobile  
home installations. Must use ꢀ or 4 inch (76  
to 102mm) “L” or “PL” Listed pellet venting  
or Listed double wall pipe and Quadra-Fire  
Outside Air Kit in mobile homes. Single  
wall pipe is approved for residential instal-  
lations only.  
Flashing  
24 in. (610mm) Minimum  
Firestop  
6 in. (152mm) Class A  
Chimney Connector  
Adapter  
Ceiling Support  
ꢀ in. (76mm) Min.  
6 in. (152mm) Flue  
Connector  
6 in.  
(152mm)  
Min.  
ꢀ in. to 6 in.  
(76-152mm)  
Top Vent Kit  
Cleanout Cover  
Non-combustible Hearth Pad  
Figure 14.1  
Rain Cap  
D. Through The Wall & Vertical  
Flashing  
24 in. (610mm) minimum  
Support Bracket  
every 60 in. (1524mm)  
2 in. (51mm) minimum  
Wall Thimble  
6 in. (152mm)  
minimum  
Tee  
Cleanout Cover  
Non-combustible Hearth Pad  
Figure 14.2  
7001-142D  
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WARNING  
Fire Risk  
Inspection of Chimney:  
Masonry chimney must be in good condition.  
Meets minimum standard of NFPA 211  
Factory-built chimney must be 6 inch (152mm) UL10ꢀ HT.  
E. Masonry  
Fireclay flue  
liner with airspace  
Concrete Cap  
Flashing  
1 in. (25mm) clearance  
with firestop  
1 in. (25mm) clearance  
3 in. (76mm) minimum  
6 in. (152mm)  
minimum  
Sheathing  
Cleanout cover  
Airtight  
Cleanout Door  
Non-combustible Hearth Pad  
Figure 15.1  
F. Alternate Masonry  
Fireclay Flue Liner  
with airspace  
Concrete Cap  
Flashing  
1 in. (25mm) clearance  
with firestop  
1 in. (25mm) clearance  
2 in. (51mm) minimum  
6 in. (152mm)  
minimum  
Sheathing  
Airtight cleanout door  
Non-combustible Hearth Pad  
Figure 15.2  
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Mobile Home  
6
A. Mobile Home Installation  
CAUTION  
You must use a Quadra-Fire Outside Air Kit  
for installation in a mobile home.  
Maintain structural integrity of mobile home:  
Floor, wall, ceiling and/or roof.  
Do NOT cut through:  
1. An outside air inlet must be provided for the combustion  
air and must remain clear of leaves, debris, ice and/or  
snow. It must be unrestricted while the appliance is  
in use to prevent room air starvation which causes  
smoke spillage. Smoke spillage can also set off smoke  
alarms.  
Floor joist, wall, studs or ceiling trusses.  
Any supporting material that would affect the structural  
integrity.  
2. The combustion air duct system must be made of  
metal. It must permit zero clearance to combustible  
construction and prevent material from dropping into  
the inlet or into the area beneath the dwelling and  
contain a rodent screen.  
CAUTION  
Never draw outside combustion air from:  
Wall, floor or ceiling cavity  
Enclosed space such as an attic or garage  
ꢀ. The appliance must be secured to the mobile home  
structure by bolting it to the floor (using lag bolts).  
Use the same holes that secured the appliance to the  
shipping pallet.  
4. The appliance must be grounded with #8 solid copper  
grounding wire or equivalent, terminated at each end  
with an NEC approved grounding device.  
Spark Arrestor Cap  
5. Refer to Clearances to Combustibles and floor pro-  
tection requirements on pages 8 & 9 for listings to  
combustibles and appropriate chimney systems.  
Storm Collar  
Roof Flashing  
6. Use silicone to create an effective vapor barrier at  
the location where the chimney or other component  
penetrates to the the exterior of the structure.  
7. Follow the chimney manufacturer’s instructions when  
installing the vent system for use in a mobile home.  
Joist Shield/Firestop  
Approved Class “L”  
or “PL” Pellet Vent  
8. Installation shall be in accordance with the Manufactur-  
ers Home & Safety Standard (HUD) CFR ꢀ280, Part  
24.  
WARNING  
Installation must comply with Manufactured Home and  
Safety Standard (HUD), CFR ꢀ280, Part 24.  
Figure 16.1  
WARNING  
Never install in a sleeping room.  
Page 16  
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Appliance Set-Up  
7
A. Outside Air Kit Instructions  
Parts Included in Kit: 1 piece of 2 inch x ꢀ foot flex hose,  
2 hose clamps, 1 collar assembly, 1 termination cap assem-  
bly, 1 trim ring, 12 screws. (Discard collar assembly and air  
channel, collar assembly already on appliance).  
Termination  
Cap Assembly  
Hose Clamp  
Trim Ring  
Tools Needed: Phillips head screwdriver; wire cutters; hole  
saw or jig saw.  
1. Measure distance from floor to air vent opening in stove  
and mark location on wall.  
Use saw to cut opening in wall. Cut a 2-1/2 to ꢀ inch  
(64-76mm) opening on inside wall and a ꢀ to ꢀ-1/2 inch  
(76-89mm) opening on outside of house.  
2. Use hose clamp to secure flex pipe to collar assembly.  
ꢀ. Slide trim ring over flex pipe and run pipe through wall.  
Flex Hose  
4. Attach hose to outside termination cap with second  
hose clamp.  
5. Secure termination cap to outside surface.  
6. Secure trim ring to interior wall.  
Air Intake Channel  
Hose Clamp  
CAUTION  
Never draw outside combustion air from:  
Collar Assembly  
Wall, floor or ceiling cavity  
Enclosed space such as an attic or garage  
Figure 17.4  
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B. Top Vent Adapter Installation  
3 to 3 inch Top Vent Adapter  
3 to 6 inch Top Vent Offset Adapter  
Installing the Top Vent Adapter  
Drill holes in back of  
stove and secure  
with 4 screws, 2 on  
each side  
1. Put a layer of high temperature silicone on the ꢀ  
inch (76mm) exhaust outlet. Figure 18.1  
2. Slide the top vent adapter onto the rear exhaust  
outlet and adjust the assembly to a vertical position.  
Figure 18.1  
Clean-Out Cover  
ꢀ. Drill 4 holes with #26 drill bit (provided) into the  
back of the appliance using the outer shield as  
a pattern (make sure the assembly is vertical).  
Figure 18.2  
Figure 18.2  
4. Install the 4 mounting screws.  
C. Rear Vent and Rear Vent to Top Vent  
Adapter Installation  
5. Drill 2 holes with #26 drill bit through the rear  
exhaust outlet using the 2 holes already in the short  
horizontal pipe in the top vent adapter as a guide.  
Install the 2 screws. Figure 18.1  
6. Install the vent pipe into the top vent adapter (be  
sure to silicone all joints).  
7. To clean the top vent adapter open the clean-out  
cover. Figure 18.2.  
Clean-Out Cover  
Figure 18.3 - Rear Vent Adapter  
Silicone  
Rear Exhaust  
Outlet  
ꢀ to 6 in.  
Offset  
Adapter  
Clean-Out Cover  
ꢀ to ꢀ in.  
Top Vent  
Adapter  
Figure 18.4 - Rear to Top Vent Adapter - 90o  
1. Put a layer of high temperature silicone on the ꢀ inch  
Use hole on each side as  
drilling guide  
(76mm) exhaust outlet. Figure 18.1.  
2. Slide the adapter onto the rear exhaust outlet and adjust  
the assembly to the appropriate position.  
Figure 18.1  
ꢀ. Install the vent pipe into the adapter (be sure to silicone  
all joints)  
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D. Optional Log Set Placement Instructions  
CAUTION  
Logs are FRAGILE. Use extreme care when handling or  
cleaning logs.  
NOTE:  
Due to the abrasive nature of a pellet appliance fire, the  
logs are not covered under warranty. Any placement varia-  
tion other than shown here can cause excessive heat and  
shall void the appliance warranty.  
Figure 19.3  
4 PIECE LOG SET INSTALLATION  
1. Place the right rear log as shown. There is a notch in the  
bottom of the log for clearance for the thermocouple and  
thermocouple cover (ceramic protection tube). Figure  
19.1.  
2. Continue placing the last ꢀ logs around the firepot as  
show in Figures 19.2, 19.3 and 19.4. Be careful not to  
block the drop tube in the back of the firebox where pel-  
lets feed into the firepot.  
Notch  
Figure 19.4  
Thermocouple  
Cover  
OPTIONAL TOP LOG  
Place the top log over the firepot. It will be about  
2-1/2 inches (64mm) above the firepot when in  
place. Notice the position of the top log as it rests  
on the ꢀ logs in a stable position to prevent it from  
falling into the firepot.  
Figure 19.1  
The charred area on the back of the top log faces  
the back, not the front. Figure 19.5.  
Drop Tube  
Figure 19.2  
Figure 19.5  
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E. Optional Gold or Nickel Grille & Trim Ring  
1. Installing the Grille  
ꢀ. Lay the face, face-down on a protective coating to avoid  
scratching.  
4. Remove the 6 nuts from the back side of the face and  
discard the stud and nuts.  
Included in Kit: (1) Grille  
5. Turn the face over so it is front side up. Locate studs  
on the trim ring. Starting with one straight side of trim  
ring, insert the studs into the holes in the face. After  
the first 2 studs have dropped into their holes, carefully  
lay the trim ring down until all of the studs are in place.  
Figure 20.3.  
Tools Required: Phillips head screwdriver  
1. While holding door to face, remove 2 screws from  
grille and remove existing grille. Figure 20.1.  
2. Install new grille using screws removed in step 1.  
Ensure that screws are inserted through the grille, rib  
and door.  
6. Hold the trim ring in place and turn the face over to  
expose the back side. Figure 20.4.  
7. Place 8-ꢀ2 nuts, included in the kit, on all 6 studs and  
gently tighten them.  
Remove 2 screws  
Grille  
8. Reverse steps 1 and 2 to re-install face and the grille.  
Lift up so top rib  
can clear the door  
Rib  
Face  
Slide face down  
until locating screws  
are out of door  
Door  
Rib  
Figure 20.2  
Start with  
straight edge  
Locating screws on rib are the  
2 outside holes on each side  
Figure 20.1  
2. Installing the Trim Ring  
Figure 20.3  
Included in Kit: (1) Trim Ring, (6) 8-ꢀ2 nuts  
Tools Required: Phillips head screwdriver, 11/ꢀ2”  
wrench or nut driver  
1. Face can be removed with the door on or off the appli-  
ance. Remove the grille before removing face to prevent  
it from falling foward and potentially causing damage.  
2. Tilt the top of the face foward until the top rib clears the  
door, then slide the face down until the locating screws  
on the bottom rib are completely out of the door.  
Figure 20.2.  
Figure 20.4  
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F. Thermostat Installation  
1. A 12 volt AC thermostat is required to operate this pellet  
appliance. You may use the included wall mount thermo-  
stat or purchase an optional programmable thermostat  
or remote control. It is equipped with an adjustable  
heat anticipator. The current rating is .05 amps. The  
anticipator needs to be adjusted to the lowest setting  
available.  
2. When mounting a thermostat on a wall, be sure to follow  
your thermostat installation instructions carefully.  
NOTE: Thermostat must be mounted level for accu-  
rate readings. The thermostat should be mounted on  
an inside wall and not in direct line with the appliance  
convection air.  
NOTE: If the thermostat is located too close to the  
appliance, you may need to set the temperature  
setting slightly higher to maintain the desired tem-  
perature in your home.  
ꢀ. There is a 4 screw terminal block located on the back  
lower left corner of the stove directly above the power  
cord inlet. The center 2 screws are for the thermostat  
wires.  
CAUTION  
hock hazard.  
Do NOT remove grounding prong from plug.  
Plug directly into properly grounded ꢀ prong  
receptacle.  
Route cord away from appliance.  
Do NOT route cord under or in front of appli-  
ance.  
TERMINAL BLOCK  
CENTER 2 SCREWS FOR  
THERMOSTAT WIRES  
POWER OUTLET  
Figure 21.1  
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Operating Instructions  
8
A. Fuel Size And Material  
B. General Operating Information  
1. Wood Pellets  
1. Thermostat Calls For Heat  
Fuel pellets are made from sawdust or wood by-products. If the  
source material is hardwood, they can have a higher mineral  
content, creating more ash. Fuels containing bark will also have  
higher ash content. Minerals and other noncombustible materials  
such as sand will turn into a hard, glass-like substance called  
a clinker when heated to the extreme temperatures our firepot  
reaches. This is what forms clinkers in the bottom of the firepot.  
Trees from different areas will vary in mineral content. That is  
why some fuels produce more clinkers than others. Pellets are  
manufactured in either 1/4 inch or 5/16 inch (6-8mm) diameter and  
should be no more than 1-1/2 inches (38mm) in length. Pellet  
lengths may even vary by lot from the same manufacturer which  
is why the feed rate may need to be adjusted occasionally. If you  
burn pellets longer than 1-1/2 inches (38mm) you may have  
an inconsistent fuel feed rate and/or missed ignitions.  
The appliance is like most modern furnaces; when the  
thermostat calls for heat, your appliance will automatically  
light and deliver heat. When the room is up to temperature  
and the thermostat is satisfied, the red call light will go off  
and the appliance will shut down.  
2. Heat Output Controls  
This appliance is equipped with a heat output control  
switch that has three settings or burn rates; low, medium  
and high. The appliance will turn on and off as the  
thermostat demands. When the thermostat calls for heat,  
the appliance will start up at the burn rate for which it is  
set. If the appliance is set at one of the lower settings, it  
will run quieter but take longer to heat up an area than if it  
were set at a higher burn rate. Regardless of the burn rate,  
when the area is warm enough to satisfy the thermostat,  
the appliance will shut off.  
Pellet fuel quality can greatly fluctuate. We recommend using  
premium grade fuel with ash content less than 1%. Even in some  
fuel labeled “premium” ash content can vary from bag to bag and  
possibly exceed 1%. High ash fuel, or lack of maintenance, can  
cause the firepot to fill up and thus create a potential for smoking,  
sooting and possible hopper fires.  
Heat Output Switch  
Always burn dry fuel. Burning fuel with high moisture content takes  
heat from the fuel and tends to cool the appliance, robbing heat  
from your home. Damp pellet fuel can clog the feed system.  
High  
Med  
Low  
We recommend that you buy fuel in multi-ton lots whenever  
possible. Buying large quantities of fuel at once will greatly  
reduce the number of times the feed adjustments will need to be  
made. However, we do recommend trying various brands before  
purchasing multi-ton lots to ensure your satisfaction.  
Reset  
Button  
WARNING  
Reset Button  
Fire Risk.  
High ash fuels, or lack of maintenance,  
can cause the firepot to fill with ash  
Figure 22.1  
and clinker. If the firepot fills to the top,  
immediately shut down the unit and clean.  
Failure to do so could result in smoking,  
sooting and possible hopper fires.  
WARNING  
Fire Hazard.  
2. Shelled Field Corn  
Keep combustible materials, gasoline  
and other flammable vapors and liquids  
clear of appliance.  
Extensive factory and field testing has demonstrated shelled  
field corn to be an efficient and very economical fuel. We  
recommend the use of a 50-50 blend of corn and wood pellets.  
The only change in operation is that the feed rate may require  
a slight adjustment. The BTU output of the appliance varies  
slightly compared to pellets, depending on the quality of the  
corn used. In cases where it is acceptable for the appliance to  
run full time, 100% corn will work after the fire has been started  
using wood pellets.  
Do NOT store flammable materials in the appliance’s  
vicinity.  
Do NOT use gasoline, lantern fuel, kerosene, charcoal  
lighter fluid or similar liquids to start or “freshen up” a  
fire in this heater.  
Keep all such liquids well away from the heater while  
it is in use.  
Combustible materials may ignite.  
Page 22  
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C. Before Your First Fire  
E. Fire Characteristics  
1. First, make sure your appliance has been properly  
installed and that all safety requirements have been met.  
Pay particular attention to the fire protection, venting and  
thermostat installation instructions.  
A properly adjusted fire with the heat output control switch  
set on “high” has a short active flame pattern that extends  
out of the firepot approximately 4 inches (102mm). If the fire  
has tall flames with black tails and seems somewhat lazy,  
the feed rate will need to be reduced. This is done by sliding  
the fuel adjustment control rod down, which will reduce the  
feed. If the fire is not 4 inches (102mm) tall, slide the fuel  
adjustment control rod up to increase the feed. A medium  
and low setting will give a shorter flame. The flame will rise  
and fall somewhat. This is normal.  
2. Double check that the ash drawer and firebox are  
empty!  
ꢀ. Check the position of the thermocouple, located above  
the firepot, and make sure that it protrudes approximately  
ꢀ/4 inch (19mm) into the firepot.  
4. Close the front door.  
F. Feed Rate Adjustment Instructions  
IMPORTANT DETAIL: The tip of the thermocouple must  
be in contact with the inside end of the thermocouple  
cover.  
The feed adjustment control rod is factory set, and should  
be adequate for most fuels. However, if the flame height is  
too high or too low, you will need to adjust the feed rate. Wait  
until the appliance has been burning for 15 minutes before  
making your adjustments and allow 15 minutes for feed  
adjustment to take effect.  
D. Starting Your First Fire  
1. A thermostat is required for proper operation of this  
appliance, except for corn. At this time, fill the hopper  
with pellets, set the thermostat to its lowest setting. Plug  
the power cord into nearby outlet.  
1. Loosen the set screw 1/4 to 1/2 turn during set-up  
of appliance. This will allow movement of the feed  
adjustment control rod. Do not re-tighten set screw.  
2. The exhaust blower will stay on for approximately 18  
minutes even though the thermostat is not calling for  
heat. This is normal.  
2. Loosen the wing nut.  
ꢀ. Locate the heat output control switch mounted on the back  
of the appliance in the upper right corner. See Figure 22.1  
on page 22. Turn it to the “high” setting by pushing the  
top of the control switch in and then adjust the thermostat  
to its highest setting. Open the right side panel and the  
red call light located to the left of the control box will be  
on. Figure 23.1. This indicates the thermostat is calling  
for heat.  
ꢀ. Adjust the feed adjustment control rod upward towards the  
"+" symbol to increase the feed rate and flame height or  
down towards the "-" symbol, to decrease the feed rate  
and flame height.  
4. Re-tighten the wing nut.  
4. The fuel feed system and the igniter should now be on.  
5. For your first fire it will be necessary to press the reset  
button once approximately 2 minutes after start up and  
again in 5 minutes. This will fill the feed system and allow  
the appliance to begin dropping pellets. The appliance  
will continue to run as long as the thermostat is calling  
for heat.  
Feed Adjustment Control Rod  
Wing Nut  
6. Oncetheappliancehasignited, letitburnforapproximately  
15 minutes, then set the thermostat to the desired room  
temperature. Adjust the heat output control switch to the  
desired setting.  
Red Call Light  
Set Screw  
Figure 23.2  
Figure 23.1  
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G. Iginition Cycles  
WARNING  
Fire Risk  
Do NOT operate appliance:  
1. During each ignition cycle, it is normal to see some  
smoke in the firebox. The smoke will stop once the  
fire starts.  
With appliance door open.  
Firepot floor open.  
Cleaning slide plates open.  
2. The convection blower will automatically turn on after  
your appliance has been burning for approximately  
10 minutes. This blower transfers heat from your  
appliance into the room, and will continue to run after  
the thermostat has stopped calling for heat until the  
appliance has cooled down.  
Do NOT store fuel:  
Closer than required clearances to com-  
bustibles to appliance  
Within space required for loading or ash  
removal.  
ꢀ. Occasionally the appliance may run out of fuel and shut  
itself down. When this happens, the red call light will  
be on. See Figure 23.1, page 23. To restart it, fill the  
hopper and press the reset button. See Figure 22.1,  
page 22. When you press the reset button the red call  
light will go out. Release the button and the light will  
come back on. You should see a fire shortly. If not,  
follow the instructions on page 23, of “Starting Your  
First Fire”.  
Back side of Firepot  
CAUTION  
Odors and vapors released during initial operation.  
Curing of high temperature paint.  
Open windows for air circulation.  
Firepot floor left open  
Odors may be irritating to sensitive individuals.  
Figure 24.1 - DO NOT LEAVE FIREPOT FLOOR OPEN  
H. Frequently Asked Questions  
ISSUES  
SOLUTIONS  
1. Metallic noise.  
1. Noise is caused by metal expanding and contracting as  
it heats up and cools down, similar to the sound pro-  
duced by a furnace or heating duct. This noise does not  
affect the operation or longevity of your insert.  
2. Ash buildup on glass.  
ꢀ. Glass has turned dirty.  
2. This is normal. Clean the glass.  
ꢀ. Excessive build up of ash. The lower burn settings will  
produce more ash, the higher burn settings produce  
less. The more it burns on low the more frequent clean-  
ing of the glass is required.  
4. Fire has tall flames with black tails and is lazy.  
4. The feed rate needs to be reduced or the firepot needs  
cleaning. Heat exchanger or exhaust blower needs  
cleaning.  
5. Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel at  
start-up and not enough air. Close down feed rate 1/4  
inch at a time until this no longer happens.  
6. Large flame at start-up.  
6. This is normal. Flame will settle down once the fire is  
established.  
Page 24  
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With proper installation, operation, and maintenance your appliance will provide years  
of trouble-free service. If you do experience a problem, this troubleshooting guide  
will assist a qualified service person in the diagnosis of a problem and the corrective  
action to be taken. This troubleshooting guide can only be used by a qualified service  
technician.  
Troubleshooting  
9
Possible Cause  
Corrective Action  
Check circuit breaker at service panel.  
Replace fuse.  
Symption  
Plug in appliance - No  
response.  
No current to outlet.  
.7 amp fuse defective.  
#ꢀ snap disc tripped or defective.  
Control box defective.  
Reset or replace snap disc.  
Replace control box.  
Call light on. No fire.  
No fuel in firepot.  
Out of fuel.  
Check hopper. Fill with fuel.  
Replace snap disc.  
#2 snap disc may be defective.  
Vacuum switch not closing, no vacuum.  
Check exhaust blower is plugged in and  
operating.  
Check vacuum switch is plugged in.  
Check vacuum hose is in good condition,  
clear and connected at both ends.  
Check thermocouple is in good condition  
and plugged in properly.  
Make sure venting system is clean.  
Make sure front door is closed.  
Replace control box.  
Control box defective.  
Call light on. No fire.  
Partially burned fuel in  
firepot.  
Firepot clean-out plate not closed.  
Check that firepot clean-out plate is fully  
closed.  
Firepot is dirty (missed ignition).  
Clean firepot. Make sure there is no clinker  
in the firepot.  
Clinkers may have to be broken up with  
firepot scraper tool or other means.  
Call light on. No fire.  
Unburned pellets in  
firepot.  
Firepot clean-out plate not closed.  
Firepot is dirty.  
Check that firepot clean-out plate is fully  
closed.  
Clean firepot. Make sure there is not a  
clinker in the firepot. Clinkers may have to  
be pushed out of firepot with firepot scraper  
tool or other means.  
Scrape with solid piece of wire.  
Ignition hole blocked.  
Igniter not working.  
Remove ash drawer to see if igniter is  
glowing red on start-up.  
Check igniter wires for good connection.  
Replace igniter using 1/4 inch male /female  
spade connectors.  
Replace control box.  
Control box defective.  
Slow or smoky start-up. Firepot clean-out plate not closed.  
Firepot is dirty.  
Check that firepot clean-out is fully closed.  
Clean firepot. Make sure there is not a  
clinker in the firepot. Clinkers may have to  
pushed out of firepot with firepot scraper  
tool or other means.  
Reduce feed rate using feed rate adjust-  
ment control rod located inside hopper.  
Excessive amount of fuel at start-up.  
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Corrective Action  
Symptom  
Possible Cause  
Slow or smoky start-up Dirty exhaust and/or venting system.  
(Cont’d)  
Check for ash build up in unit, includ-  
ing behind rear panels, firebox, heat  
exchanger, exhaust blower and venting.  
Feed system fails to  
start.  
Out of fuel.  
Check hopper, fill with fuel.  
#2 snap disc may be defective.  
Replace snap disc. Firebox door must be  
closed securely.  
Check exhaust blower is plugged in and  
operating.  
Vacuum switch not closing. No vacuum.  
Check vacuum switch is plugged in.  
Check vacuum hose is in good condition,  
clear and connected at both ends.  
Check thermocouple is in good condition  
and plugged in properly.  
Make sure venting system is clean.  
NOTE: High winds blowing into the vent-  
ing system can pressurize the firebox  
causing loss of vacuum.  
Feed system jammed or blocked.  
Empty hopper of fuel. Use a wet/dry  
vacuum cleaner to remove remaining fuel,  
from hopper, including feed tube.  
Check feed chute for obstructions.  
Loosen 2 screws and jiggle feed assembly.  
Feed spring not turning with feed motor.  
Feed motor defective or not plugged in.  
Check that set screw is tight on feed  
spring shaft at end of feed motor.  
Check connections on feed motor, replace  
if defective.  
No call light. Unit  
does not begin start  
sequence.  
Thermostat not set to a high enough tempera-  
ture.  
Adjust thermostat above room tempera-  
ture.  
Snap Disc #ꢀ tripped.  
No power.  
Reset snap disc.  
Connect to power.  
Replace fuse.  
Fuse blown.  
Connections at thermostat and/or appliance not Check connections at thermostat and  
making proper contact.  
appliance.  
Defective thermostat or thermostat wiring.  
Replace thermostat or wiring.  
NOTE: To test thermostat and wiring, use  
a jumper wire at the thermostat block on  
the unit to by-pass thermostat and wiring.  
Control box defective.  
Call light on.  
Replace control box.  
Unit fails to shut off.  
Turn thermostat off.  
If call light does not go out, disconnect  
thermostat wires from unit. If call light  
does go out, thermostat or wires are  
defective.  
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Symptoms  
Possible Cause  
Corrective Action  
Convection blower fails to #1 snap disc defective.  
Replace snap disc.  
start.  
Blower not plugged in.  
Check that blower is plugged into wire har-  
ness.  
Blower is defective.  
Replace blower.  
Control box is defective.  
Replace control box.  
Exhaust blower fails to  
Blower not plugged in.  
Check that blower is plugged into wire har-  
start or does not shut off.  
ness.  
Blower is clogged with ash.  
Blower is defective.  
Clean exhaust system.  
Replace blower.  
Replace control box.  
Control box is defective.  
Large, lazy flame, orange Dirty appliance.  
color. Black ash on glass. Poor fuel quality, high ash content.  
Clean unit, including firepot, heat exchang-  
ers and venting system. Remove stainless  
steel baffle from firebox to clean ash from  
on top of baffle. Clean behind rear brick  
panels. Change fuel brand to premium.  
Firepot clean-out plate not completely  
closed.  
Check that firepot clean-out plate is fully  
closed.  
Reduce feed rate using feed rate adjustment  
control rod located inside hopper.  
Excessive amount of fuel.  
Nuisance shutdowns.  
Low flame.  
Increase feed by opening feed rate adjust-  
ment control rod located inside hopper.  
Sawdust buildup in hopper.  
Feed motor is reversing.  
Clean hopper, see page 30.  
Check for good connections between feed  
motor and wire harness.  
Defective thermocouple.  
Defective control box.  
Replace thermocouple.  
Replace control box.  
Firepot more than 1/2 full.  
See page 32 for detailed instructions for  
“High Ash Fuel Content Management”  
Appliance calls for heat.  
Call light illuminates.  
Exhaust blower starts.  
No feed or igniter.  
Thermocouple is defective or not properly  
plugged in.  
Check connections on thermocouple or  
replace if defective.  
A flashing yellow light on the control box  
indicates a problem with the thermocouple.  
Defective control box  
Replace control box.  
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Maintaining & Servicing Your Appliance  
10  
C. General Maintenance  
1. Types of Fuel  
A. Proper Shutdown Procedure  
Depending on the type of fuel you are burning will dictate  
how often you have to clean your firepot.  
CAUTION  
If the fuel you are burning has a high dirt or ash content  
or you are burning shelled field corn, it may be necessary  
to clean the firepot more than once a day.  
hock and Smoke Hazard  
Turn down thermostat, let appliance completely  
cool and exhaust blower must be off. Now you  
can unplug appliance before servicing.  
Dirty fuel will cause clinkers to form in the firepot. Aclinker  
is formed when dirt, ash or a non-burnable substance is  
heated to 2000°F (109ꢀ°C) and becomes glass-like. See  
C” page 32 in this section for more details on fuels with  
high ash content.  
• Smoke spillage into room can occur if appliance  
is not cool before unplugging.  
• Risk of shock if appliance not unplugged before  
servicing appliance.  
Follow the detailed instructions found in this  
section for each step listed as referenced in the  
chart below.  
Clinker  
Figure 28.1 - Clinker  
B. Quick Reference Maintenance Chart  
Cleaning or Inspection  
Ash Pan  
Frequency  
Daily Weekly Monthly Yearly  
Every 5 bags of fuel  
OR  
X
X
Ash Removal from Firebox  
More frequently depending on OR  
the fuel type or ash build-up  
Beneath Heat Exchanger  
Every 1 ton of fuel  
OR  
X
X
Blower, Combustion (Exhaust)  
More frequently depending on OR  
the fuel type  
X
X
Blower, Convection  
More frequently depending on OR  
the fuel type  
Door Latch Inspection  
Exhaust Path  
Prior to heating season  
OR  
More frequently depending on OR  
ash build-up  
X
X
Firebox - Prepare for Non-Burn Season At end of heating season  
OR  
OR  
OR  
OR  
Firepot - Burning pellets  
Firepot - Burning Corn  
Glass  
Every ꢀ bags  
Every 1 bag  
X
X
When clear view of firepot  
becomes obscure  
X
Heat Exchanger & Drop Tube  
Hopper  
Every 1 ton of fuel  
OR  
OR  
X
Every 1 ton of fuel or when  
changing fuel types  
X
Top Vent Adapter  
Venting System  
More frequently depending on OR  
the fuel type or ash build-up  
X
X
More frequently depending on OR  
the fuel type  
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2. Cleaning Firepot with Cleaning Rod & Firepot  
Scraper  
d. This ash is deposited in the same ash pan as the  
firepot debris. The ash pan should be emptied every  
time you clean the firebox. Remember to place  
the ash and debris into a metal or non-combustible  
container. See Disposal of Ashes.  
Frequency: Daily or more often as needed  
By: Homeowner  
a. The appliance must be in complete shutdown and cool  
and the exhaust blower off. If you are just cleaning the  
firepot, there is no need to unplug the appliance.  
WARNING  
b. Pull firepot cleaning rod OUT a couple of times to help  
shake debris loose. If rod is hard to pull, it may be  
necessary to use your firepot clean-out tool to chip  
away material that has built up on the bottom plate of  
the firepot and to push out any clinkers. Larger clinkers  
may have to be removed from the top of the firepot.  
Corn clinkers can be especially difficult to break up.  
Fire Hazard.  
The cleaning slide plates must be fully  
CLOSED when appliance is operating. Hot  
pellets may fall into ashpan and start a fire.  
4. Cleaning Ash Pan  
c. The firepot floor plate must be fully closed when  
Frequency: Weekly or every 5 bags of fuel  
By: Homeowner  
finished. Figure 24.1 on page 24.  
Locate the ash pan underneath the firepot. Open the  
bottom ash door and slide the ash pan straight out.  
Empty into a non-combustible container and re-install  
ash pan. See Disposal of Ashes.  
WARNING  
Fire Risk  
NEVER pull firepot cleaning rod or cleaning  
slide plates out when appliance is operating.  
The cleaning slide plates must be fully  
CLOSED when appliance is operating.  
5. Disposal of Ashes  
Frequency: As needed  
By: Homeowner  
•. Hot pellets may fall into ashpan and start a fire  
or mis-starts due to lack of vacuum.  
Ashes should be placed in a metal container with a  
tight-fitting lid. The closed container of ashes should  
be placed on a non-combustible floor or on the ground,  
well away from all combustible materials, pending final  
disposal.  
3. Ash Removal from Firebox  
Frequency: Weekly or more frequently depending on  
If the ashes are disposed of by burial in soil or otherwise  
locally dispersed, they should be retained in the  
closed container until all cinders have been thoroughly  
cooled.  
ash build-up.  
By: Homeowner  
a. Allow the appliance to completely cool down. There  
must not be any hot ashes in the firebox during  
cleaning. Turn the thermostat on and then immediately  
off to start the exhaust blower on its cycle time. It will  
pull fly ash out the exhaust instead of into the room.  
b. Frequent cleaning of the ash in the firebox will help  
slow down the build-up of ash in the exhaust blower  
and vent system.  
WARNING  
Disposal of Ashes  
Ashes should be placed in metal container  
with tight fitting lid.  
Ashes should be retained in closed container  
until all cinders have thoroughly cooled.  
c. Open cast hinged face. Directly underneath the  
firebox door and to the left and right of the firepot are  
2 cleaning slide plates. Pull both slide plates out and  
then open the glass door. Sweep the remaining ash  
from the firebox into the 2 open holes. A paint brush  
works well for this. Close slide plates.  
c. Directly underneath the firebox door and to the left and  
right of the firepot are 2 cleaning slide plates. Pull both  
slide plates out and then open the glass door. Sweep  
the remaining ash from the firebox into the 2 open  
holes. A paint brush works well for this. Close slide  
plates.  
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6. Cleaning Heat Exchanger Chambers & Drop Tube  
7. Cleaning Beneath Heat Exchanger (Cont’d)  
Frequency: Monthly or every 1 ton of fuel  
By: Homeowner  
c. The ash will be resting on the back of the baffle. This will  
require removing the cast baffle. Please refer to page  
35 for a detailed explanation of removing the baffle.  
WARNING  
NOTE: There are heavy duty vacuum cleaners specifically  
Heat exchanger cleaning rods may be warm  
to the touch. For safety purposes wear  
gloves.  
designed for solid fuel appliance cleaning.  
Do not pull heat exchanger cleaning rods  
while appliance is operating.  
8. Cleaning the Exhaust Path  
Frequency: Yearly or more frequently depending on  
ash build-up.  
By: Homeowner  
Push cleaning rods IN when done, DO NOT  
leave cleaning rods OUT. Injury can occur.  
a. Appliance must be completely cool.  
The amount of ash buildup in the firepot will be a good  
guide to determine how often you should clean the heat  
exchangers.  
b. Open cast hinge face. Remove right brick and  
thoroughly vacuum the area and continue throughout  
the rest of the firebox.  
c. Replace right brick and close cast hinge face.  
a. Allow the appliance to completely cool down before  
pulling the cleaning rods. Turn the thermostat on and  
then immediately off to start the exhaust blower on its  
cycle time. It will pull fly ash out the exhaust instead  
of into the room. Open the cast hinged face to access  
the 2 cleaning rods. Figure 30.1.  
b. Locate the 2 rods directly underneath the heat  
exchanger tubes. Rods are bent at a 90° angle for  
easy handling.  
c. To clean, pull the rods straight out until it stops,  
approximately 5-1/2 inches (140mm). Slide the rods  
OUT and IN a couple of times.  
10 Heat Exchanger Tubes  
Vacuum inside  
Exhaust Venting  
Figure 30.2  
9. Cleaning the Hopper  
Frequency: Monthly or after burning 1 ton of fuel  
By: Homeowner  
Cleaning Rods  
Figure 30.1  
After burning approximately 1 ton of fuel you will need  
to clean the hopper to prevent sawdust build-up.  
7. Cleaning Beneath Heat Exchanger  
A combination of sawdust and pellets on the auger  
reduces the amount of fuel supply to the firepot. This  
can result in nuisance shutdowns and mis-starts.  
Frequency: Monthly or after burning 1 ton of fuel  
By: Homeowner  
a. The appliance must be in complete shutdown.  
Allow the appliance to completely cool down.  
a. Be sure the appliance is allowed to cool, has been  
unplugged and the exhaust blower is off  
b. Empty the hopper of any remaining pellets.  
c. Vacuum the hopper and feed tube.  
b. A more thorough cleaning is needed to remove the  
excess ash that is left behind from the use of the  
cleaning rods for the heat exchanger tubes.  
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10. Soot and Fly Ash: Formation & Need for Removal  
in Exhaust Venting System.  
12. Door Latch Inspection  
Frequency: Prior to heating season  
By: Homeowner  
Frequency: Yearly or more frequently depending on  
ash build-up.  
The door latch is non-adjustable but the gasketing between  
the glass and firebox should be inspected periodically to make  
sure there is a good seal.  
By: Qualified Service Technician/Homeowner  
Be sure the appliance is allowed to cool, has been  
unplugged and the exhaust blower is off.  
13. Cleaning Exhaust Blower - Requires No Lubrication  
The products of combustion will contain small particles  
of fly ash. The fly ash will collect in the exhaust venting  
system and restrict the flow of the flue gases.  
Frequency: Yearly or as needed  
By: Qualified Service Technician  
Task: Contact your local dealer  
At start-up if there is incomplete combustion, or if there  
is a shutdown or incorrect operation of the appliance it  
will lead to some soot formation. This will collect in the  
exhaust venting system.  
14. Cleaning Convection Blower - Requires No  
Lubrication  
Frequency: Yearly or as needed  
By: Qualified Service Technician  
Task: Contact your local dealer.  
The venting system may need to be cleaned at least once  
a year or more often depending upon the quality of your  
fuel or if there is a lot of horizontal pipe sections. Ash will  
build up more quickly in the horizontal sections.  
15. Cleaning the Top Vent Adapter  
a. The appliance must be in complete shutdown and the  
exhaust blower should be off. Allow the appliance to  
completely cool down.  
11. Cleaning the Glass  
Frequency: When clear view of the firepot becomes  
b. Open the clean out cover. See Figure 31.1.  
obscure  
c. Sweep out any ash build-up.  
By: Homeowner  
NOTE: There are heavy duty vacuum cleaners specifiically  
a. Appliance must be completely cool before cleaning  
glass.  
designed for solid fuel appliance cleaning.  
b. Use a damp paper towel or any non-abrasive glass  
cleaner. Wipe off with dry towel.  
CAUTION  
Handle glass assembly with care.  
When cleaning glass:  
Clean Out Cover  
Avoid striking, scratching or  
slamming glass.  
Figure 31.1  
Do NOT clean glass when hot.  
Do NOT use abrasive cleaners.  
Use a hard water deposit glass cleaner on white film.  
Refer to maintenance instructions.  
16. Preparing Firebox for Non-Burn Season  
Frequency: Yearly  
By: Homeowner  
a. Be sure the appliance is allowed to cool, has been  
unplugged and the exhaust blower is off.  
WARNING  
Handle glass with care.  
b. Remove all ash from the firebox and vacuum thoroughly.  
c. Paint all exposed steel, including cast-iron.  
Inspect the gasket to ensure it is  
undamaged.  
Do NOT strike, slam or scratch glass.  
Do NOT operate appliance with glass  
assembly removed.  
Use the Touch-Up paint supplied with the appliance;  
or;  
Purchase paint from your local dealer.  
Must use a high-temperature paint made specifi-  
Do NOT operate with glass cracked, broken or  
scratched.  
cially for heating appliances.  
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B. High Ash Fuel Content Maintenance  
Frequency: As needed  
By: Homeowner  
Poor quality pellet fuel, or lack of maintenance, can create  
conditions that make the firepot fill quickly with ashes and  
clinkers.  
Pellets Back Up  
In Feed Tube  
Firepot Overfills  
This condition makes the appliance susceptible to overfilling  
the firepot with pellets which may result in smoking, sooting  
and possible hopper fires. Figure 32.1 shows an example  
where the firepot overfills, pellets back up into the feed tube  
and ash has accumulated in the firebox.  
Ash Build Up in Firebox  
Figure 32.1  
An inefficient and non-economical method of burning of fuel  
caused by poor quality pellet fuel is shown in Figure 32.2.  
Incorrect  
The correct flame size when good quality, premium pellet  
fuel is burned is shown in Figure 32.3.  
If the ash buildup exceeds the half way point in the firepot  
IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.  
WARNING  
Fire Risk.  
Tall, Lazy Flame, Orange in Color  
High ash fuels, or lack of maintenance,  
can cause the firepot to fill with ash  
Figure 32.2  
and clinker. If the firepot fills to the top,  
immediately shut down the unit and clean.  
Failure to do so could result in smoking,  
sooting and possible hopper fires.  
Correct  
Correct Flame Size, Yellow/White in Color  
Figure 32.3  
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C. Blower Replacement  
2. Exhaust Blower Replacement  
a. Turn down the thermostat, let appliance completely cool  
and then unplug appliance before servicing.  
1. Convection Blower Replacement  
a. Turn down the thermostat, let appliance completely cool  
and then unplug appliance before servicing.  
b. Remove both lower side curtains. Figure 33.1.  
c. Remove the lower rear screen and lay flat, leaving all  
wires still attached.  
d. Remove the upper rear screen from the appliance by  
removing 2 screws at the top, 1 in the center and 2 screws  
on the sides at the top. Leave both upper side curtains still  
hinged in place to the rear screen. Figure 33.3.  
b. The Convection Blower is located on the floor at the  
rear of the appliance.  
c. Remove the right lower side curtain by releasing bracket  
from attachment holes in the back and then swing it to  
the front and lift off of the appliance. When re-installing  
flex curtain to re-attach. Figure 33.1.  
e. Remove the 2 screws holding the vacuum switch in place.  
Disconnect vacuum hose and blue and white wires from  
the vacuum switch.  
d. Cut the tie wire holding the wires togehter and then dis-  
connect the yellow and purple wires.  
f. Remove the 2 screws holding the junction box in place.  
e. Re-install in reverse order.  
e. Disconnect the white and blue wires from the exhaust  
blower.  
f. Attach new tie wire to hold wires together.  
f. There is a removable plate on the exhaust blower. Using  
a 1/4” nutdriver loosen the 6 screws in the keyhole shaped  
holes and rotate the plate. Figure 33.4  
g. Remove the exhaust blower and gasket.  
i. Re-install in reverse order.  
Remove 2 screws, 1 on each side  
Remove lower  
right side curtain  
Back of Stove  
Metal Strip  
inside Hopper  
Junction Box  
Screws  
Flex curtain and  
snap brackets into  
attachment holes  
Tabs at bottom of upper rear screen  
Figure 33.1  
Lower Rear Screen  
Exhaust  
Blower  
Figure 33.3  
Convection  
Blower  
Pull blower up of the locating  
pins and pull towards you.  
Figure 33.4  
Figure 33.2  
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3. Snap Disc #2 Replacement  
l. Reach behind bracket and remove old snap disc.  
Install new snap disc and rotate back to original posi-  
tion ensuring the snap disc is inserted in the hole in  
the feed tube. Tighten the wing nut and re-attach the  
wires to the new snap disc.  
NOTE: Combustion Blower Gasket is also required. Sold  
separately under Part Number 240-0812.  
a. Turn down the thermostat, let appliance completely cool  
and then unplug appliance before servicing.  
m. Install new combustion blower gasket and blower.  
Align hooks on the convection cover with slots and  
slide to the right to snap in place. Re-connect the  
white & blue wires to the exhaust blower.  
b. Remove the 2 side curtains by removing the 8 screws in  
the top and bottom hinges on both sides. Note that the  
right side curtain has a caution label on the inside, the  
left side curtain does not.  
n. Install the lower rear screen and then the upper rear  
screen. Re-connect the vacuum switch wires and  
vacuum hose.  
c. Disconnect vacuum hose and red and orange wires from  
the vacuum switch. Disconnect the white and blue wires  
from the exhaust blower.  
o. Re-install the lower side curtains by placing them on  
the front studs first, flex the curtain and snap brackets  
into attachment holes in the back.  
d. Remove the upper rear screen from the appliance by  
removing 2 screws at the top, 1 in the center and 2 screws  
on the sides at the top. Inside the hopper is a metal strip  
that the top 2 screws penetrate. Be careful not to drop the  
metal strip into the hopper. See Figure 33.3 on page 33.  
Wing Nut  
e. Remove the right lower side curtain by releasing bracket  
from attachment holes in the back and then swing it to  
the front and lift off of the appliance. See Figure 33.1  
on page 33.  
Bracket  
f. Remove the lower rear screen and lay flat, leaving all  
wires still attached.  
Disconnect  
Wires  
g. Remove 2 screws at each end of the the convection  
cover and then slide the hooks to the left and remove  
with the exhaust blower still attached. Figure 34.1.  
Figure 34.2  
h. Remove the combustion blower gasket and discard.  
i. Disconnect wires from snap disc #2. Figure 34.2.  
j. Loosen wing nut to relieve the pressure on snap disc  
from the bracket. The shaded area of the snap disc is  
inserted into a hole in the feed tube. NOTE: You may  
need pliers to start the wing nut. Figure 34.3.  
Loosen Wing  
Shaded area  
Nut to relieve  
inserted in hole in  
pressure  
Feed Tube  
k. When bracket is loose enough, rotate the bracket coun-  
terclockwise and away from feed tube. Figure 34.4.  
Rotate bracket counterclockwise  
once pressure is relieved  
Hook  
Hook  
Figure 34.3  
With bracket in rotated position,  
reach behind bracket and remove  
and replace Snap Disc  
Figure 34.1  
Figure 34.4  
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D. Igniter Replacement  
Firepot  
E. Baffle & Brick Removal  
1. Appliance must be completely cool.  
2. Open door and locate the baffle at top of inside of firebox  
.
ꢀ. The baffle is secured to the right bracket. A tab on the  
baffle is inserted into a notch on the right bracket. Lift the  
baffle up, out of the notch and towards you. Figure 35.2.  
The left side of the baffle has a hook that rests on the top  
edge of the brick. This side will just lift off.  
Igniter  
4. Remove right brick by pulling up and then towards you to  
expose the exhaust venting for cleaning. Figure 35.3.  
Thumb Screw  
Figure 35.1  
1. Shut down the appliance by turning down the thermostat  
and let the appliance completely cool down. After the  
appliance has cooled down, unplug it and remove the  
ash drawer.  
Hook on  
left side  
Tab on  
right side  
2. The wire leads to the igniter are connected to the wire  
harness with 1/4 inch male / female spade connectors.  
Disconnect the spade connections and remove the  
igniter from the chamber. Loosen thumb screw and  
slide igniter out.  
Figure 35.2  
ꢀ. Install new igniter into the chamber and tighten thumb  
screw. Re-connect the wires to the 2 leads with the  
spade connectors.  
4. Double check that the igniter wires are clear of any  
movement, i.e. ash drawer, firepot cleaning rod,  
cleaning slide plates, etc.  
5. Re-install the ash drawer and side panel and re-connect  
the power.  
Figure 35.3  
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F. Baffle & Brick Replacement  
1. Place right brick in behind the right bracket and then  
slide to the left so the tabs are behind the center brick.  
Figure 36.1.  
Lift Brick, pull forward at an angle  
and drop down into notches  
2. The brick will be flush against the back wall and the  
braket’s notches will be exposed. Figure 36.2.  
ꢀ. Pull the right edge of the brick forward and slide the  
brick into the notches both top and bottom of right  
bracket. Figure 36.3.  
4. Repeat for left brick.  
5. Insert baffle into top front of firebox and then raise up  
the bottom end and insert baffle tab into notch on the  
right bracket to lock into place. Figure 36.5. Place the  
left side hook of the bottom baffle over the top of brick  
for stability.  
Figure 36.3  
6. The baffle does not completely cover the top of the fire-  
box. There is an opening as shown in Figure 36.6.  
Do not remove rope  
from center brick  
Right Brick Installed  
Tabs  
Figure 36.4  
Figure 36.1  
Insert Baffle Tab into Slot  
Brick is flush against back wall  
Figure 36.5  
Brick in  
front of  
clip and  
Notches  
exposed  
Opening at left side of Baffle  
Figure 36.2  
Figure 36.6  
7001-142D  
Page ꢀ6  
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Santa Fe Pellet Stove  
G. Glass Replacement  
WARNING  
Glass is 5mm thick high temperature heat-  
resistant ceramic glass.  
DO NOT REPLACE with any other material.  
Alternate material may shatter and cause  
injury.  
1. Open the face and remove door from the appliance by  
lifting door off of hinge pin and lay on a flat surface face  
down.  
2. Using a screwdriver, tap the bottom of the rope retainer  
rod to push it up out of the hole. The top end of the  
rod will slide up. Swing the rod toward you from the  
bottom and remove the rod. Repeat for other side.  
ꢀ. Remove old glass and replace with new glass.  
4. Slide the retainer rod into the top hole first, and then  
line up the bottom crimped end with the hole in the  
door. The crimped end must be paralle with the glass  
in order to insert it into place. Figure 35.1.  
Rope Retainer  
Rods  
Slide this end  
Glass  
in first  
Crimped end at  
the bottom  
Crimped end  
must be  
parallel with  
the glass  
Figure 37.1  
Page ꢀ7  
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7001-142D  
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Santa Fe Pellet Stove  
Reference Materials  
11  
When describing the location of a component,  
it is always AS YOU FACE THE FRONT OF  
THE APPLIANCE.  
A. Component Function  
1. Control Box  
E
a. The control box is located on upper right side of  
appliance, behind the right side panel and above the  
vacuum switch.  
7. Heat Exchangers  
The heat exchangers transfer hot air from the exhaust system  
into convecton air. Remove the stainless steel top baffle to  
access the heat exchangers. There are 2 clean out rods  
located under the heat exchangers.  
b. There is a light located inside of the control box. The  
internal light will turn green when the appliance has  
reached a temperature of 200 F (9ꢀ C) in the firepot.  
and will turn red when it reaches 600 F (ꢀ15 C).  
o
°
o
°
8. Heat Output Switch  
c. There is also an internal blue light located in the upper  
left corner of the control box. When you plug in the  
appliance the blue light will automatically start blinking  
6 times in a row for 60 seconds and then will stop.  
The heat output switch is located on the upper right rear panel.  
The function of the heat ouput switch is to regulate the burn  
rates; low, medium and high settings.  
9. Igniter  
The igniter is mounted on the base of the firepot. Combustion  
air travels over the red hot igniter creating super heated air  
that ignites the pellets.  
NOTE:  
Do NOT open the control box. This will void the  
warranty. If you need to plug in or remove the control  
box you must first unplug the appliance.  
10. Junction Box And Wiring Harness  
The junction box is located on the right side of the appliance,  
behind the right side panel. The junction box and wiring  
harness are replaced as one component.  
2. Convection Blower  
The convection blower is mounted at the bottom rear of the  
appliance. There are 2 impellers, one on each side of the  
motor. The convection blower pushes heated air through the  
heat exchange system into the room.  
11. Power Supply  
The power outlet is located behind the control box on the back  
of the appliance, lower left corner. Check the wall receptacle  
for 120 volt, 60 Hz (standard current). Make sure the outlet is  
grounded and has the correct polarity. Agood surge protector  
is recommended.  
3. Exhaust Blower  
The exhaust blower is mounted on the right side of the  
appliance. The exhaust blower is designed to pull the  
exhaust from the appliance and push it out through the  
venting system.  
12. Red Call Light  
The red call light is on the side of the junction box, next to  
the fuse. The function of the red call light is to indicate that  
the thermostat is calling for heat.  
4. Feed System  
The feed system is located on the right side of the appliance  
and can be removed as an entire assembly. The assembly  
includes the feed motor, mounting bracket, bearing and feed  
spring (auger). The hollow feed spring (auger) pulls pellets  
up the feed tube from the hopper area and drops them down  
the feed chute into the firepot.  
13. Reset Button  
The reset button is located on the back of the appliance in the  
upper right corner below the heat output control switch. The  
function of the button is to momentarily open the thermostat  
circuit, which restarts the system.  
5. Firepot  
14. Thermocouple  
The firepot is made of high quality ductile iron and has a  
cleaning pull-out rod. The floor of the firepot opens for  
cleaning when you pull out the rod. Be sure that the floor  
returns to a completely closed position or your appliance will  
not operate properly.  
The thermocouple is located on top of the firepot inside  
the thermocouple cover (ceramic protection tube). The  
thermocouple sends a millivolt signal to the control box  
indicating the preset temperatures of the green and red lights  
have been obtained.  
6. Fuse  
15. Thermostat  
The fuse is located on the front of the junction box next to  
the red call light. The fuse will blow should a short occur and  
shut off power to the appliance.  
The appliance is designed to run on a 12 volt AC thermostat.  
The heat anticipator should be set on the lowest setting  
available.  
Page ꢀ8  
7001-142D  
September 1, 2008  
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16. Snap Disc #1 (Convection Blower) 110°F  
into the feed system or push exhaust up the feed tube, this  
Snap disc #1 is located on the right side of the appliance on snap disc will shut the entire system off. This disc must be  
the bottom of the heat exchanger box. There are 2 purple manually reset.  
wires connected to it. This snap disc turns the convection  
blower on and off as needed. Power is always present at  
The vacuum switch is located on the lower right side of the  
snap disc #1.  
19. Vacuum Switch  
appliance behind right side panel. This switch turns the  
feed system on when vacuum is present in the firebox. The  
17. Snap Disc #2 (Fuel Delivery Interrupt) 250°F  
Snap disc #2 is also located on the back side of the feed drop vacuum switch is a safety device to shut off the feed motor if  
tube. There are 2 orange wires connected to it. This snap disc the exhaust or the heat exchanger system is dirty or plugged  
will turn off the feed system which will turn off the appliance or if the firebox door is open.  
if an overfire condition should occur or if the convection  
blower should fail to operate. If this occurs the snap disc will  
automatically reset itself.  
20. Wiring Harness  
See Figure 39.1 below.  
18. Snap Disc #3 (Back Burn Protector) 250°F  
Snap disc #ꢀ is mounted on the back of the auger tube in the  
center of the appliance and has a red reset button. To access  
it remove the right side panel. If the fire tries to burn back  
Thermocouple  
Thermostat  
Heat Output  
Block  
Switch  
M
Green  
Vacuum  
Switch  
Snap  
Disc #2  
Capacitor  
Feed  
Motor  
Yellow  
Red  
Orange  
M
White  
Blue  
Black  
Black  
Yellow  
Red  
Purple  
Gray  
Blue  
Black  
Black  
Snap  
Disc #1  
Convection  
Motor  
M
Combustion  
Blower  
Call  
Reset  
Light  
Button  
Fuse  
Snap  
Disc #3  
Igniter  
Figure 39.1  
Page ꢀ9  
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7001-142D  
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Santa Fe Pellet Stove  
B. Component Locations  
10 Heat Exchanger Tubes  
Red Call Light  
Fuse  
Control  
Box  
Vacuum  
Switch  
Cleaning Rods  
Figure 40.2  
Junction Box  
Figure 40.1  
TERMINAL BLOCK  
CENTER 2 SCREWS FOR  
THERMOSTAT WIRES  
POWER OUTLET  
Figure 40.3  
Heat Output Switch  
High  
Med  
Low  
Reset  
Button  
B
u
o
tt  
n
Reset  
Button  
Convection  
Exhaust Blower  
Blower  
Figure 40.4  
Page 40  
7001-142D  
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Santa Fe Pellet Stove  
C. Exploded Views  
Item  
Description  
Door Latch Assembly  
Rope Retainer Rod  
Glass Assembly  
Part Number  
7001-042  
7001-192  
7001-0ꢀ8  
450-2910  
6
ꢀ0  
5
1
2
5
6
7
7
57  
Hinge, Female  
Screw, 10-ꢀ2 x 1/4 PH PHL MS ZC 7021-006  
2
Screw, #8 x 1/2 SMS-S-Grip  
12460  
ꢀ0 Door Assembly  
7001-0ꢀ5  
not sellable  
7001-026  
58  
57 Grille Assembly  
1
58 Face  
Glass Size  
17-1/4”  
11-5/8”  
Figure 41.1 - Door, Face, Glass & Door Latch Assembly  
Item  
Description  
Part Number  
7
ꢀ2 Thermocouple Cover  
ꢀ5 Igniter  
812-1ꢀ22  
SRV7000-462  
SRV414-5200  
7001-010  
55 Firepot  
56 Firepot Cleaning Pull Rod  
60 Igniter Bracket  
61 Thumb Screw  
62 Thermocouple Clamp  
6ꢀ Thermocouple, 14”  
5
not sellable  
7000-22ꢀ/24  
7001-20ꢀ  
6
55  
812-4470  
2
56  
ꢀ5  
Figure 41.2 - Firepot Assembly  
Page 41  
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Santa Fe Pellet Stove  
50  
51  
48  
47  
49  
46  
45  
44  
43  
52  
53  
54  
42  
55  
41  
57  
58  
40  
39  
38  
56  
59  
37  
36  
35  
30  
34  
31  
32  
33  
Figure 42.1  
Item  
Nbr  
Item  
Nbr  
Item  
Nbr  
Description  
Description  
Description  
30 Door Assembly  
40 Pedestal Back (not sellable)  
41 Blower, Exhaust  
42 Vacuum Switch  
50 Hopper Lid  
51 Top, Cast  
31 Ash Clean-Out Plate  
32 Thermocouple Cover  
33 Ash Drawer Assembly  
34 Base, Cast  
52 Curtain, Pedestal, Side  
53 Baffle Assembly  
54 Brick (pieces sold sep.)  
55 Firepot  
43 Control Box  
44 Back (not sellable)  
35 Igniter  
45 Top Vent Kit 3 to 3 inches  
(optional accessory item)  
36 Snap Disc #1, 110 degree  
46 Top Vent Offset Adapter 3 to 6 in  
(optional accessory item)  
56 Firepot Cleaning Pull Rod  
Grille Assy (Accessory Item Gold or  
Nickel)  
37 Snap Disc #2, 250 degree  
47 Exhaust Transition  
57  
38 Curtain, Side  
48 Feed Motor Assembly  
58 Face Assembly  
39 Blower, Convection  
49 Snap Disc #3, 250 degree  
59 Trim Ring (Gold or Nickel)  
Page 42  
7001-142D  
September 1, 2008  
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Santa Fe Pellet Stove  
D. Service Parts and Accessories  
IMPORTANT: THIS IS DATED INFORMATION. When requesting a part for your appliance please pro-  
vide model name/number and serial number to ensure correct part. All parts listed may be ordered from an  
authorized dealer.  
Item #  
Service Parts Description  
Part Nbr  
Ash Catcher  
7001-116  
ꢀꢀ  
5ꢀ  
ꢀ9  
41  
Ash Drawer Assembly  
Baffle Assembly  
7001-004  
UK-ꢀ0KPEL  
812-4900  
812-4400  
414-0260  
414-0270  
7001-012  
SRV7000-205  
7001-169  
7001-02ꢀ  
7001-0ꢀ5  
7001-042  
7001-026  
812-4760  
812-4421  
SRV7001-046  
7001-010  
SRV414-5200  
842-51ꢀ0  
7001-0ꢀ8  
812-ꢀ500  
7001-129  
7001-007  
7001-1ꢀ1  
SRV7000-462  
SRV7001-194  
812-1180  
Blower, Convection  
Blower, Exhaust with housing  
Brick, Center  
Brick, Left & Right, (interchangeable)  
Component Pack  
4ꢀ  
Control Box  
Curtain, Pedestal  
ꢀ8  
ꢀ0  
Curtain, Side, Assembly with magnet  
Door Assembly  
Door Latch Assembly, Bottom Air Wash  
Face Assembly, No Grille  
Feed Motor & Spring Assembly  
Feed Motor Only w/capacitor  
Feed Spring  
58  
48  
56  
Firepot Pull Rod Assembly  
Firepot, EZ Clean  
Gasket, Tadpole, 10 feet  
Glass Assembly  
Heat Ouput Switch (Rocker Switch)  
Hopper Lid  
50  
Hopper Lid Assembly  
Hopper Lid Hinge, Cast  
Igniter, Loop  
ꢀ5  
Junction Box & Wiring Harness  
Power Cord  
ꢀ6  
ꢀ7  
49  
Snap Disc #1, 110 degrees  
Snap Disc #2, Autol Reset, 250 degrees  
Snap Disc #ꢀ, Manual Reset, 175 degrees  
Thermocouple Cover  
2ꢀ0-1220  
SRV7000-268  
2ꢀ0-1960  
812-1ꢀ22  
812-4920  
812-4470  
7001-016  
7000-166  
Thermocouple Cover 10 pack  
Thermocouple, 14 inches  
Top Assembly  
51  
42  
Vacuum Switch  
Page 4ꢀ  
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7001-142D  
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Santa Fe Pellet Stove  
IMPORTANT: THIS IS DATED INFORMATION. When requesting a part for your appliance please pro-  
vide model name/number and serial number to ensure correct part. All parts listed may be ordered from an  
authorized dealer.  
Accessory Description  
Part Number  
LVGRL-SF-GD  
LVGRL-SF-NL  
811-0852  
Grille, Louver, Gold  
Grille, Louver, Nickel  
Log Set, 4 pieces  
Log, Top, 1 piece (to cover firepot)  
Outside Air Kit  
811-0900  
811-0872  
Pedestal Base, Cast Iron  
Rear Vent Adapter  
811-0840  
811-0620  
Rear to Top Vent Adapter  
Top Vent Adapter, ꢀ to ꢀ inch  
Top Vent Offset Collar ꢀ to 6 inch  
Thermostat, Mechanical  
Thermostat, Programmable  
Trim Ring, Door, Gold  
Trim, Ring, Door, Nickel  
811-0610  
811-0890  
812-ꢀ570  
812-ꢀ760  
811-0520  
DT-SF-GD  
DT-SF-NL  
Page 44  
7001-142D  
September 1, 2008  
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Santa Fe Pellet Stove  
E. Service And Maintenance Log  
Date of Service  
Performed By  
Description of Service  
Page 45  
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7001-142D  
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Santa Fe Pellet Stove  
F. Warranty Policy  
Hearth & Home Technologies LIMITED WARRANTY  
Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood,  
pellet and electric appliances purchased from an authorized HHT dealer and installed in the United States of America or  
Canada. Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.  
HHT Manufactured Appliances and Venting  
Warranty Period  
Parts Labor  
EPA  
Components Covered  
Gas  
Wood  
Pellet  
Electric  
Venting  
Wood  
All Parts and Material Except  
as covered by Conditions,  
Exclusion, and Limitations  
listed  
1 Year  
X
X
X
X
X
X
Igniters, Electronic Compo-  
nents, and Glass  
Blowers  
X
X
X
X
2 years  
ꢀ years  
X
X
X
Molded Refractory Panels  
X
X
Firepots  
5 years  
ꢀ years  
ꢀ years  
X
X
Castings & Baffles  
Firebox, HHT Chimney, Termi-  
7 years  
X
X
X
X
nation & Heat Exchanger  
10  
1 year  
1 year  
X
years  
Burners, Logs & Refractory  
Limited  
Lifetime  
X
X
Firebox & Heat Exchanger  
All Replacement Parts  
90 Days  
X
X
X
See Conditions, Exclusions, and limitations.  
9-01-08  
CONDITIONS, EXCLUSIONS & LIMITATION OF LIABILITY  
.
This warranty applies to the original owner and is transferable up to two years from date of purchase to the new  
homeowner, provided the purchase was made through an authorized dealer or distributor of HHT, and the appliance  
remains in its original place of installation.  
.
.
.
The maximum amount recoverable under this warranty is limited to the purchase price of the product.  
In no event shall HHT be liable for any incidental or consequential damages caused by defects in the product.  
Adjustments, regular maintenance, cleaning and temporary repairs, or the failure to duplicate the problem in the home  
is not covered under this warranty.  
.
This limited warranty does not extend to or include surface finish on the appliance or terminations, door gasketing,  
glass gasketing, glass discoloration, firebrick, pellet logs, kaowool or other ceramic insulating materials. Rust and/or  
corrosion on any of the metal surfaces, cast iron components, baffles, firepots, doors, or firebox area are not covered  
by this warranty.  
4021-645A 09-01-08  
Page 46  
7001-142D  
September 1, 2008  
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Santa Fe Pellet Stove  
Hearth & Home Technologies LIMITED WARRANTY (Cont’d)  
.
.
Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to  
this noise are not covered by this warranty.  
HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or  
maintenance of the appliance not in accordance with the installation instructions; operating instructions and the  
listing agent identification label furnished with the appliance; (2) installation which does not comply with local build-  
ing codes; (ꢀ) shipping, improper handling, improper operation, abuse, misuse, accident or unworkmanlike repairs;  
(4) environmental conditions, inadequate ventilation or drafting caused by tight sealing construction of the structure  
or handling devices such as exhaust fans or forced air furnaces or other such causes; (5) use of fuels other than  
those specified in the operating instructions; (6) installation or use of components not supplied with the appliance or  
any other components not expressly authorized and approved by HHT; and/or (7) modification of the appliance not  
expressly authorized and approved by HHT in writing.  
.
.
This warranty does not apply to non-HHT venting components, hearth components or other accessories used in con-  
junction with the installation of this product.  
This warranty is void if the appliance has been over-fired or operated in atmospheres contaminated by chlorine,  
fluorine, or other damaging chemicals the appliance is subject to prolonged periods of dampness or condensation, or  
there is any damage to the appliance or other components due to water or weather damage which is the result of, but  
not limited to, improper chimney or venting installation.  
.
.
.
HHT’s liability under this warranty is limited to the replacement and repair of defective components or workmanship  
during the applicable period. HHT may fully discharge all of its obligations under such warranties by repairing the  
defective component(s) at HHT’s discretion. Shipping costs are not covered under this warranty.  
Some states do not allow exclusions or limitation of incidental or consequential damages, so those limitations may  
not apply to you. This warranty gives you specific rights; you may also have other rights, which vary from state to  
state.  
EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE  
WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF  
THE WARRANTY SPECIFIED ABOVE.  
This Limited Warranty is effective on all HHT appliances sold after September 01, 2008 and supersedes any and all war-  
ranties currently in existence.  
If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide neces-  
sary parts or components, contact the nearest authorized HHT dealer or supplier.  
4021-645A 09-01-08  
Page 47  
September 1, 2008  
7001-142D  
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CONTACT INFORMATION:  
Hearth & Home Technologies  
1445 North Highway  
Colville, WA 99114  
Division of HNI INDUSTRIES  
Please contact your Quadra-Fire dealer with any questions or concerns.  
For the number of your nearest Quadra-Fire dealer  
CAUTION  
Do NOT discard this manual.  
Important operating and maintenance  
instructions included.  
Read, understand and follow these instruc-  
tions for safe installation and operation.  
Leave this manual with party responsible  
for use and operation.  
Your Records for Model:  
SANTA FE PELLET STOVE  
WHERE PURCHASED:  
SERIAL NUMBER:  
DATE PURCHASED:  
DATE INSTALLED:  
__________________  
______________________________________  
_______________________________________  
_______________________________________  
TELEPHONE: __________________  
__________________  
__________________  
This product may be covered by one or more of the following patents: (United States) 459ꢀ510, 4686807, 4766876, 479ꢀꢀ22, 48115ꢀ4,  
5000162, 5016609, 5076254, 511ꢀ84ꢀ, 5191877, 521895ꢀ, 526ꢀ471, 5ꢀ28ꢀ56, 5ꢀ41794, 5ꢀ4798ꢀ, 5429495, 5452708, 5542407,  
560107ꢀ, 561ꢀ487, 5647ꢀ40, 5688568, 5762062, 5775408, 5890485, 59ꢀ1661, 59412ꢀ7, 5947112, 5996575, 600674ꢀ, 6019099,  
6048195, 605ꢀ165, 6145502, 6170481, 62ꢀ7588, 6296474, 6ꢀ74822, 641ꢀ079, 64ꢀ9226, 6484712, 654ꢀ698, 6550687, 6601579,  
6672860, 6688ꢀ02B2, 6715724B2, 6729551, 67ꢀ61ꢀꢀ, 6748940, 6748942, 6769426, 6774802, 6796ꢀ02, 6840261, 6848441, 686ꢀ064,  
6866205, 6869278, 6875012, 6880275, 69080ꢀ9, 6919884, Dꢀ20652, D445174, D4624ꢀ6; (Canada) 1297749, 2195264, 2225408,  
2ꢀ1ꢀ972; (Australia) 780250, 78040ꢀ, 1418504 or other U.S. and foreign patents pending.  
7001-142D  
September 1, 2008  
Page 48  
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