R
CASTILE PELLET INSERT
Portland
Oregon USA
Tested and
Listed by
Owner’s Manual
O-T L
C
US
Installation and Operation
OMNI-Test Laboratories, Inc.
Models:
810-02901 (MBK)
810-03201 (PMH)
CASTINS-CSB
CASTINS-CWL
CAUTION
DO NOT DISCARD THIS MANUAL
•
Leave this manual
with party respon-
sible for use and
operation.
• Important operating and
maintenance instruc-
tions included.
•
Read, understand and
follow these instruc-
tions for safe installa-
tion and operation.
WARNING
WARNING
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot
during operation and cool down.
•
•
Keep children away.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
CAREFULLY SUPERVISE children in same room as
appliance.
•
•
•
Alert children and adults to hazards of high
temperatures.
• Do not overfire - If any external part starts
to glow, you are overfiring. Reduce feed rate.
Overfiring will void your warranty.
Do NOT operate with protective barriers open or
removed.
Keep clothing, furniture, draperies and other
combustibles away.
• Comply with all minimum clearances to com-
bustibles as specified. Failure to comply may
cause house fire.
CAUTION
Check building codes prior to installation.
CAUTION
Tested and approved for wood pellets and shelled
field corn fuel only. Burning of any other type of fuel
voids your warranty.
•
Installation MUST comply with local, regional, state
and national codes and regulations.
•
Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
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Castile Pellet Insert
TABLE OF CONTENTS
Section 1: Listing and Code Approvals
A. Appliance Certifications ......................4
B. Mobile Home Approved ......................4
C. Glass Specifications............................4
D. Electrical Rating..................................4
E. BTU & Efficiency Specifications..........4
Section 8: Operating Instructions
A. Fuel Size & Material............................22
B. General Operation Information...........22
C. Before Your First Fire .........................23
D. Starting Your First Fire........................23
E. Fire Characteristics.............................23
F. Feed Rate Adjustment .......................23
G. Ignition Cycles ....................................24
H. Frequently Asked Questions...............24
Section 2: Getting Started
A. Design, Installation & Location
Considerations....................................5
B. Fire Safety ..........................................5
C. Tools & Supplies Needed...................6
D. Measuring Standards..........................6
E. Inspect Appliance, Components
and Pre-Check List.............................6
Section 9: Troubleshooting ............................25-27
Section 10: Maintaining & Servicing Appliance
A. Proper Shutdown Procedures.............28
B. Quick Reference Maintenance Chart..28
C. General Maintenance & Cleaning.......28-32
D. High Ash Content Maintenance ..........32
E. Igniter Replacement............................33
F. Glass Replacement.............................33
G. Baffle & Brick Removal & Replace......34-35
Section 3: Dimensions & Clearances
A. Appliance Dimensions ........................7
B. Clearances to Combustibles
As A Built-In, UL and ULC ..................8
C. Clearances to Combustibles,
Masonry & Zero Clearance.................9
D. Floor Protection ..................................9
E. Minimum Opening for Factory
Built Fireplace .....................................9
F. Removing Floor of Factory Built
Fireplace .............................................10
Section 11: Reference Material
A. Component Functions.........................36-37
B. Component Locations.........................38
C. Exploded Drawings.............................39-40
D. Service Parts & Accessories...............41-42
E. Service & Maintenance Log................43-44
F. Homeowner’s Notes............................45
F. Warranty Policy...................................46-47
G. Contact Information.............................48
Section 4: Vent Information
A. Chimney & Exhaust Connections........11
B. Venting Termination Requirements....11
C. Equivalent Feet of Pipe.......................12
D. Pipe Selection Chart...........................12
Section 5: Venting Systems
A. Direct Connect with Outside Air..........13
B. Direct Connect without Outside Air.....13
C. Full Reline with Outside Air.................14
Section 6: Mobile Home..................................15
Section 7: Appliance Set-Up
A. Reverse Top or Rear Flue Adapter.....16
B. Leveling System .................................16
C
Outside Air Kit.....................................17
D. Zero Clearance Trim Support .............17-18
E. Panel Set & Cast Trim Set..................19
F. Panel & Trim Set, Econo.....................19
G. Log Set Placement..............................20
H. Thermostat Installation........................21
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Castile Pellet Insert
Listing and Code Approvals
1
E. BTU & Efficiency Specifications
A. Appliance Certification
MODEL:
Castile Pellet Insert
LABORATORY: OMNI Test Laboratories, Inc
Particulate Emis-
sions Rating:
.7 grams/hr
REPORT NO.
TYPE:
061-S-42-2
Solid Fuel Room Heater/Pellet Fuel
Burning Type Insert
*BTU Output:
8,000 - 30,000 / hr
Heating Capacity:
up to 1,500 sq. ft. depending
on climate zone
Hopper Capacity:
Fuel:
Shipping Weight:
45 lbs
STANDARD:
ASTM E1509-95, ULC S628-93 and
ULC/ORD-C1482-M1990 Room
Heater Pellet Fuel Burning Type and
(UM) 84-HUD, Mobile Home Approved
Wood Pellets or Shelled Corn
260 lbs
Colorado:
Approved 11-15-02
*BTU output will vary, depending on the brand of fuel you
use in your appliance. Consult your Quadra-Fire dealer
for best results.
B. Mobile Home Approved
This appliance is approved for mobile home installations
when not installed in a sleeping room and when an outside
combustion air inlet is provided.
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products,
their specifications and/or price without notice.
The structural integrity of the mobile home floor, ceiling, and
walls must be maintained. The appliance must be properly
grounded to the frame of the mobile home and use only listed
pellet vent, Class “L” or “PL” connector pipe. A Quadra-Fire
Outside Air Kit must be installed in a mobile home installa-
tion.
C. Glass Specifications
This appliance is equipped with 5mm ceramic glass. Replace
glass only with 5mm ceramic glass. Please contact your
dealer for replacement glass.
NOTE: This installation must conform with local codes.
In the absence of local codes you must comply with the
ASTM E1509-95, ULC S628-93, ULC/ORD-C-1482
and (UM) 84-HUD
D. Electrical Rating
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps
Page 4
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Castile Pellet Insert
Getting Started
2
A
. Design, Installation & Location
Considerations
B. Fire Safety
Maintain the designated clearances to combustibles. Insu-
lation must not touch the chimney. You must maintain the
designated air space clearance around the chimney. This
space around a chimney is necessary to allow natural heat
removal from the area. Insulation in this space will cause
a heat buildup, which may ignite wood framing. NOTE:
Clearances may only be reduced by means approved
by the regulatory authority having jurisdiction.
1. Appliance Location
Consideration must be given to safety, convenience, traffic
flow, and the fact that the appliance will need a chimney and
chimney connector. It is a good idea to plan your installation
on paper, using exact measurements for clearances and floor
protection, before actually beginning the installation.
If you are not using an existing chimney, place the appliance
in a location to maintain a clear passage for the installation
of any listed and approved pellet venting system. This appli-
ance may be vented vertically or horizontally.
To provide reasonable fire safety, the following should be
given serious consideration:
1. Install at least one smoke detector on each floor of
your home to ensure your safety. They should be
located away from the heating appliance and close
to the sleeping areas. Follow the smoke detector
manufacturer’s placement and installation instructions,
and be sure to maintain regularly.
Maintain specified vent clearance to comubstible require-
ments listed by the pellet manufactures venting instructions
and all clearance to combustivles listed in this manual.
Check with your local building code agency before you begin
your installation. Be sure local building codes do not super-
sede UL specifications and always obtain a building permit
so that insurance protection benefits cannot be unexpectedly
cancelled. If any assistance is required during installation,
please contact your local dealer.
2. A conveniently located Class A fire extinguisher
to contend with small fires resulting from burning
embers.
3. A practiced evacuation plan, consisting of at least 2
escape routes.
We recommend that a qualified building inspector and your
insurance company representative review your plans before
and after installation.
4. A plan to deal with a hopper fire as follows:
In the event of a hopper fire:
2. Thermostat Location
a. Evacuate the house immediately.
b. Notify fire department.
The thermostat’s location will have some effect on the
appliance’s operation. When the thermostat is located close
to the appliance, it may require a slightly higher temperature
setting to keep the rest of the house comfortable. If the
thermostat location is in an adjacent room or on a different
floor level, you will notice higher temperatures near the
appliance.
WARNING
Fire Risk.
•
Do not operate appliance before reading
and understanding operating instructions.
Failure to operate appliance properly may
cause a house fire.
CAUTION
•
•
Do NOT connect this unit to a chimney flue servicing
another appliance.
Do NOT connect to any air distribution duct or system.
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Castile Pellet Insert
D. Inspect Appliance & Components and
Pre-Use Check List
C. Tools And Supplies Needed
Tools and building supplies normally required
for installation, unless installing into an existing
masonry fireplace:
1.
2.
Place the appliance in a location near the
final installation area and follow the proce-
dures below:
Open the appliance and remove all the parts
and articles packed inside the Component
Pack. Inspect all the parts and glass for ship-
ping damage. Contact your dealer if any irregu-
larities are noticed.
Reciprocating Saw
Hammer
Safety Glasses
Framing Square
Phillips Screwdriver
Tape Measure
Plumb Line
Electric Drill & Bits (1/4”)
1/4” Self-Tapping Screws
Level
May also need:
Vent Support Straps
Venting Paint
Framing Material
Hi-temp Caulking Material
Gloves
3.
All safety warnings have been read and fol-
lowed.
4.
5.
6.
7.
This Owner’s Manual has been read.
Floor protection requirements have been met.
Venting is properly installed.
The proper clearances from the appliance and
chimney to combustible materials have been
met.
The masonry chimney is inspected by a profes-
sional and is clean, or the factory built metal
chimney is installed according to the manufac-
turer’s instructions and clearances.
The chimney meets the required minimum
height.
WARNING
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
8.
•
•
•
Do NOT install damaged components.
Do NOT install incomplete components.
Do NOT install substitute components.
Report damaged parts to dealer.
9.
10.
11.
All labels have been removed from the glass
door.
Plated surfaces have been wiped clean, if
applicable.
WARNING
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
12.
13.
Thermostat or remote has been installed.
A power outlet is available nearby.
•
•
•
Installation and use of any damaged appliance.
Modification of the appliance.
Installation other than as instructed by Hearth & Home
Technologies.
•
•
•
Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Operating appliance without fully assembling all
components.
Do NOT Overfire.
Or any such action that may cause a fire hazard.
Page 6
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Castile Pellet Insert
Dimensions and Clearances
3
A. Appliance Dimensions
28-1/16"
43-1/2"
(713mm)
(1105mm)
42-1/2"
23-7/16"
(1080mm)
(595mm)
8"
(203mm)
11-1/16"
(281mm)
30-3/8"
(772mm)
30"
(762mm)
32-5/16"
(821mm)
Figure 7.1 - Top View
Figure 7.2- Front View
Height
Width
13-1/16"
10-3/16"
Panel Size
Small Cast
Large Cast
Small Econo
inch mm inch mm
(332mm)
(259mm)
30
34
30
762 42-1/2 1078
864
762
48
40
1219
1016
24-3/16"
(3614mm)
19.0"
NOTE: All views are shown with Panel
(483mm)
& Cast Trim Set installed.
24-3/4"
12-3/4"
(629mm)
(324mm)
9-3/16"
(234mm)
2.0"(51mm)
9-13/16"
(249mm)
Figure 7.3 -Side View
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Castile Pellet Insert
B. Clearance To Combustibles, UL and ULC
AS A BUILT-IN
A
C
D
B
B
C
E
0” (0mm) Clearance To Exposed Section And Face Trim
Figure 8.1
Inches
Millimeters
A
B
C
Top of Hopper
Side of Outside Skin
Back of Hopper
Top or Rear Vent
Top or Rear Vent
Top Vent
0
0
2.5
0
0
0
64
0
Rear Vent
D
E
Vent Pipe to Combustible
Front Panel Edge
Top or Rear Vent
Top or Rear Vent
3.0
0
76
0
INSTALLED AS A BUILT-IN UNIT
Shown Optional Outside Air
WARNING
Fire Risk.
Comply with all minimum clearances
to combustibles as specified.
Failure to comply may cause house
fire.
12 in
(305mm)
6 in
(153mm)
NOTE:
•
Illustrations reflect typical installations
and are FOR DESIGN PURPOSES
ONLY.
•
•
Illustrations/diagrams are not drawn to
scale.
Outside
Air
Actual installation may vary due to
individual design preference.
Figure 8.2
Page 8
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Castile Pellet Insert
C. Masonry and Zero Clearance Fireplaces
Inches Millimeters
A Insert side to combustible
side wall
MANTEL
0
0
B Insert top to mantel
C Insert top to face trim
D Insert side to face trim
12
0
0
305
0
0
B
C
D
A
E
F
Figure 9.1
D. Floor Protection
Inches
Millimeters
E
F
Floor protection hearth extension
from door opening
Floor protection to the side of door
opening
6
152
6
152
E. Minimum Opening for Masonry and Zero
Clearance Fireplaces
Location
Rear Width
Depth
Inches
23-7/16
18 for Zero Clearance
14 for Masonry
Millimeters
A
B
595
457
356
C
C
D
Height
19-1/4 if drop down
21-1/4 if flush or
hearth mount
489
540
B
A
D
Front Width
28-1/4
718
Figure 9.2
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F. Removing Metal Floor of Factory-Built Firebox
•
The firebrick (refractory), glass doors, screen rails, screen
mesh and log grates can be removed from a factory-built
firebox in order to gain minimum insert opening require-
ments.
Use 2 x 4 from insert
packaging to support insert
•
•
Any smoke shelves, shields and baffles may be removed
from a factory-built firebox if attached with mechanical fas-
teners.
The metal floor of the factory-built firebox may be removed
to facilitate the installation of the insert only when a 1/4
(6mm) inch airspace is provided between the insert and
the floor of outer wrap.
Figure 10.3. If the floor is made of thin metal,
we recommend using the 2 x 4 from the insert
packaging to support the insert. The 2 x 4
may need to be cut to the appropriate size.
The following is only one example as there are many dif-
ferent models of factory-built fireplaces.
Starter hole
Keep sharp edge of
metal floor away from
power cord
Mark area of
floor to cut
Figure 10.1. Measure and mark the metal
floor for cutting. With a drill, make a starter
hole in each corner.
Figure 10.4. Place the insert into the fac-
tory-built firebox. Ensure that the power
cord can not be damaged by the sharp metal
edge. You may need to cut out a notch to
accommodate the cord.
NOTE: Ensure that the leveling leg is posi-
tioned over the 2 x 4 before leveling the
insert. See page 16, for detailed instructions
on how to adjust the leveling legs.
Figure 10.2. Using a saws-all, cut out the
floor
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Castile Pellet Insert
Vent Information
4
B. Venting Termination Requirements
A. Chimney and Exhaust Connection
1. Chimney & Connector: Use 3 or 4 inch (76-102mm)
diameter type "L" or "PL" venting system. It can be vented
vertically or horizontally.
CAUTION
Do not terminate vent in any enclosed or semi-enclosed
area such as a carport, garage, attic, crawl space, under a
sun deck or porch, narrow walkway or closely fenced area,
or any location that can build up a concentration of fumes
such as a stairwell, covered breezeway, etc.
2. Mobile Home: Approved for all Listed pellet vent. Use
Listed double wall flue connector. A Quadra-Fire outside
air kit must be used with manufactured home installa-
tions.
3. Residential: Use 24 gauge single wall flue connector
or a Listed double wall flue connector to Class A Listed
metal chimneys, or masonry chimneys meeting national
and/or local codes for solid fuel appliances.
1. Termination must exhaust above air inlet elevation. It is
recommended that at least 60 inches (1524mm) of verti-
cal pipe be installed when appliance is vented directly
through a wall. This will create a natural draft, which
will help prevent the possibility of smoke or odor venting
into the home during a power outage. It will also keep
exhaust from causing a nuisance or hazard by exposing
people or shrubs to high temperatures. The safest and
preferred venting method is to extend the vent vertically
through the roof.
4. INSTALL VENT AT CLEARANCES SPECIFIED BY THE
VENT MANUFACTURER.
5. Secure exhaust venting system to the appliance with at
least 3 screws. Also secure all connector pipe joints with
at least 3 screws through each joint.
2. Distance from doors and opening windows, or gravity or
NOTE: All pipe must be welded seam pipe whenever pos-
sible. Seal pipe joints with high temperature silicone (500°F
[260°C] minimum rated only).
ventilation air inlets into building:
a. Not less than 48 inches (1219mm) below;
b. Not less than 48 inches (1219mm) horizontally
from;
NOTE: If burning shelled field corn, you must use approved
venting specifically designed for corn. Follow the instruc-
tions from the venting manufacturer.
c. Not less than 12 inches (305mm) above.
3. Distance from permanently closed windows:
a. Not less than 12 inches (305mm) below, horizontally
from or above.
WARNING
4. Distance between bottom of termination and grade
should be 12 inches (305mm) minimum. This is con-
ditional upon plants in the area, and nature of grade
surface. The grade surface must be a non-combustible
material (i.e., rock, dirt). The grade surface must not be
lawn. Distance between bottom of termination and public
walkway should be 84 inches (2134mm) minimum.
Fire Risk.
•
Only LISTED venting components may be
used.
NO OTHER vent components may be used.
•
Substitute or damaged vent components may
impair safe operation.
5. Distance to combustible materials must be 24 inches
(610mm) minimum. This includes adjacent buildings,
fences, protruding parts of the structure, roof overhang,
plants and shrubs, etc.
WARNING
Vent surfaces get HOT, can cause burns
if touched. Non-combustible shielding or
guards may be required.
6. Termination Cap Location (Home Electrical Service)
•
•
•
•
Side-to-side clearance is to be the same as minimum
clearance to vinyl inside corners.
Clearance of a termination cap below electrical service
shall be the same as minimum clearance to vinyl soffits.
Clearance of a termination cap above electrical service
will be 12 inches (305mm) minimum.
Location of the vent termination must not obstruct or
interfere with access to the electrical service.
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WARNING
C. Equivalent Feet of Pipe
The table below can help you calculate the equivalent feet
of pipe which is a method used to determine pellet vent size.
Figure 12.1.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer
to the owner’s information manual provided with this appli-
ance. For assistance or additional information consult a
qualified installer, service agency or your dealer.
Example of 3 Elbow-Rear Vent Termination Calculation
Pellet Venting
Component
# of
Feet of Multiplied Equivalent
Components
2 ft.
Equivalent Feet
Elbows
Pipe
By
X
Feet
5
o
90 Elbow or Tee
3
15
o
45 Elbow
X
3
Horizontal Pipe
Vertical Pipe
7
2
X
X
1
0.5
7
1
3 ft.
Total Equivalent Feet
23
2 ft.
Note: This is a generic example and is not
intended to represent any specific fuel type.
2 ft.
Figure 12.1
D. Pipe Selection Chart
The chart will help you in determing proper venting
size according to the equivalent feet of pipe calcuated
above and the altitude above sea level of this installa-
tion. Figure 12.2.
30
20
4 in. (102mm) Diameter Pipe Only
Locate the calculated equivalent feet of pipe on
the vertical left side of the chart. Move to the right
horizontally on the chart until you reach your altitude
above sea level.
Equivalent Pipe
Length In Feet
10
0
If you fall below the diagonal line, 3 or 4 inch (76 to
102mm) pipe may be used. If it is anywhere above
the diagonal line, a 4 inch (102mm) diameter pipe is
required.
3 in. or 4 in. (76mm or 102mm) Diameter Pipe
1
2
3
4
5
6
7
8
9
10
ALTITUDE IN THOUSANDS OF FEET
The chart reveals that a 90° elbow is 5 times as restric-
tive to the flow of exhaust gases under positive pres-
sure as 1 foot of horizontal pipe, and a foot of horizontal
pipe is twice as restrictive as a foot of vertical pipe.
Figure 12.2
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Venting Systems
5
B. Direct Connect Without Outside Air
A. Direct Connect With Outside Air
NOTE: In Canada, only a full reline is
allowed per ULC S-628, ORD ULC C1482.
NOTE; Use metal plate
around exhaust vent pipe
and seal all edges with
non-flammable insulation
such as fiberglass, mineral
wool or ceramic material.
Do not use high tempera-
ture caulking materials to
seal any edge to prevent
future serviceability.
Outside Air
through
Rear Wall
Figure 13.2
Figure 13.1
NOTE:
WARNING
•
Illustrations reflect typical installations and are FOR
DESIGN PURPOSES ONLY.
Fire Risk.
Inspection of Chimney:
• Masonry chimney must be in good condition.
• Meets minimum standard of NFPA 211
• Factory-built chimney must be 6 inch (152mm)
UL103 HT.
•
•
Illustrations/diagrams are not drawn to scale.
Actual installation may vary due to individual design
preference.
CAUTION
NOTE:
In Canada, where passage through a wall or partition of
combustible construction is desired, the installation shall
conform to CAN/CSA-B365.
Never draw outside combustion air from:
•
•
Wall, floor or ceiling cavity
Enclosed space such as an attic or garage
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C. Full Reline With Outside Air
NOTE: Check clearances carefully for this
type of installation to ensure adequate room
for outside air venting.
12” (305mm)
min. above
12” (305mm)
min. below
CAUTION
Check building codes prior to installation.
•
Installation MUST comply with local, regional,
state and national codes and regulations.
Consult local building, fire officials or authori-
ties having jurisdiction about restrictions,
installation inspection, and permits.
•
NOTE: In Canada, only a full reline is
allowed per ULC S-628, ORD ULC C1482.
NOTE; Use metal
plate around
exhaust vent pipe
and seal all edges
with non-flammable
insulation such as
fiberglass, mineral
wool or ceramic.
Outside Air
Termination
at
Do not use high
temperature caulk-
ing materials to
seal any edge to
prevent furture
serviceability.
Chimney Top
Outside Air
through
Rear Wall
Exit through the
Ash Clean-Out of
Masonry Chimney
Figure 14.2
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Mobile Home
6
A. Mobile Home Installation
CAUTION
You must use a Quadra-Fire Outside Air Kit for instal-
lation in a mobile home.
Maintain structural integrity of mobile home:
Floor, wall, ceiling and/or roof.
Do NOT cut through:
•
1. An outside air inlet must be provided for the combustion
air and must remain clear of leaves, debris, ice and/or
snow. It must be unrestricted while the appliance is
in use to prevent room air starvation which causes
smoke spillage. Smoke spillage can also set off smoke
alarms.
•
•
Floor joist, wall studs or ceiling trusses.
Any supporting material that would affect the structural
integrity.
2. The combustion air duct system must be made of
metal. It must permit zero clearance to combustible
construction and prevent material from dropping into
the inlet or into the area beneath the dwelling and
contain a rodent screen.
Spar rrestor ap
3. The appliance must be secured to the mobile home
structure by bolting it to the floor (using lag bolts). Use
the same holes that secured the appliance to the ship-
ping pallet.
Storm ollar
Roof las i g
4. The appliance must be grounded with #8 solid copper
grounding wire or equivalent, terminated at each end
with an NEC approved grounding device.
5. Refer to clearances to combustibles and floor protection
requirements on pages 8 & 9 for listings to combus-
tibles and appropriate chimney systems.
oist S ield irestop
ppro ed lass L
or
L
ellet e t
6. Use silicone to create an effective vapor barrier at
the location where the chimney or other component
penetrates to the the exterior of the structure.
7. Follow the chimney manufacturer’s instructions when
installing the vent system for use in a mobile home.
Figure 15.1
8. Installation shall be in accordance with the Manufactur-
ers Home & Safety Standard (HUD) CFR 3280, Part
24.
WARNING
Installation must comply with Manufactured Home and
Safety Standard (HUD), CFR 3280, Part 24.
WARNING
Never install in a sleeping room.
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Appliance Set-Up
7
B. Leveling System
A. Reversible Top or Rear Flue Adapter
Top Vent Installation
The back legs are adjustable to allow for customized fit
into zero clearance boxes.
1. Release ammo can latches on each side. Figure 16.1.
1. Loosen 2 top screws and remove 2 bottom screws.
2. Place the reversible adapter in the correct position for your
installation.
2. Adjust leg to desired height. Leg can slide up (shorter)
or down (longer) to level the insert.
3. Make sure BOTH latches are in position before securing
them.
3. Tighten 2 top screws.
Rear Vent Installation
4. Drill 2 holes for the bottom 2 screws and re-install
o
screws. Figure 16.5.
1. Remove the 90 adapter and installation screws from the
packaging.
o
2. Attach the 90 adapter onto the vent adapter, using the 3
screws provided. You will need to pre-drill the holes for screw
Loosen top 2 screws and remove
bottom 2. Adjust leg to desired height.
o
placement. Be sure to adjust the 90 adapter to the desired
position for venting before drilling.
3. Silicone the pipe joints according to the Note below.
NOTE: All pipe must be sealed using welded
seam pipe whenever possible. Seal pipe joints
with high temperature silicone, minimum rate of
5000F (2600C).
Ammo Can Latches
Figure 16.4
Drill 2 holes and
re-install bottom 2
screws
Figure 16.1 - Top Vent
Figure 16.5
screw
Figure 16.3 - Rear Vent
250-7251F
Figure 16.2 - Rear Vent
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Castile Pellet Insert
C. Outside Air Kit Instructions
D. Zero Clearance Trim Support Instructions
Parts Included in Kit: 1 piece of 2 inch x 3 ft. flex hose, 2
hose clamps, 1 collar assembly, 1 termination cap assem-
bly, 1 trim ring, fasteners.
NOTE: Only for use on small size panels.
Tools Needed: Phillips head screwdriver; wire cutters;
hole saw or jig saw.
1. Attach collar assembly to appliance. Figure 17.1.
Measure distance from floor to air vent opening in
appliance and mark location on wall.
3. Use saw to cut opening in wall. Cut a 2-1/2 to 3 inch
(64-76mm) opening on inside wall and a 3 to 3-1/2
inch (76-89mm) opening on outside of house.
Figure 17.2 - Assembled View
4. Use hose clamp to secure flex pipe to collar assem-
bly.
8
7
5. Slide trim ring over flex pipe and run pipe through
pre-cut hole in back of appliance and through the
wall.
6
6. Attach hose to outside termination cap with second
hose clamp.
7. Secure termination cap to outside surface.
8. Secure trim ring to interior wall.
5
4
CAUTION
Never draw outside combustion air from:
1
2
3
•
•
Wall, floor or ceiling cavity
Enclosed space such as an attic or garage
Figure 17.3
Item
Description
1
2
3
4
5
6
7
8
Front, 3 inch
Front, 5 inch
Cast Ring, Top & Bottom, Interchangeable
Side, 5 inch
Side, 3 inch
Panel Extension, 5 inch
Panel Extension, 3 inch
Panel Extension, Base Plate Only
Termination
Cap Assembly
Trim Ring
Flex Hose
Hose Clamp
Collar
Assembly
Hose Clamp
Figure 17.1
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D. Zero Clearance Trim Support (Cont’d)
T
Kit Includes: See Page 17
Tools Needed: Phillips head screwdriver
1. Remove contents from box and lay on protective surface
to avoid scratching the paint.
2. Lay zero clearance front and sides face down. Bend the
tab down toward the inside.
Figure 18.4
3. The side pieces are shipped flat. It is much easier to manually
flex the sides into a bowed position before installing.
4. Lay 1 cast ring face up, which will become the bottom ring
when installed. Attach the 2 sides FIRST and then the front
piece. Figure 18.1.
L
5. Now turn the cast ring right side up and attach the top cast
ring . Figure 18.2.
6. Attach the zero clearance panel extensions. Figure 18.3
7. Attach cast footers. Figure 18.4.
8. Place the assembled zero clearance trim support under
the insert. Figure 18.5.
Figure 18.5
Base Plate Only Installation
Parts Needed: (1) cast ring (2) base zero clearance panel
extensions. Discard balance of parts.
OT
Install Front Last
-
Tools Needed: Phillips head screwdriver
Bend top and bottom tabs toward inside
1. Attach base zero clearance panel extensions to cast
ring.
Figure 18.1
2. Place assembly under appliance.
Cast Trim Footer
Panel Leg
Turn right side up and attach top cast rin g
Figure 18.2
Zero Clearance
Panel Extension
Figure 18.6
Alignment
Hole
Zero Clearance Panel Extension
Figure 18.3
Page 18
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F. Panel & Trim Set, Econo
Included in Panel & Trim Kit: (2) corner brackets and set
screws; (1) trim set, 3 piece; (2) side panels; (1) top panel;
(4) screws;
E. Panel Set And Cast Trim Set
Included in Panel Kit: (2) side panels, left and right; (1)
panel top; (1) fastener package.
Included in Cast Trim Kit: (2) cast trim legs, left and right; (1)
cast trim header; (2) cast trim footers, left and right; (1) fastener
package.
Tools Needed: Powered Phillips head screw driver
1. Secure the top panel to the panel sides with the
Tools Needed: Powered Phillips head screw driver
screws provided. Figure 19.3.
2. Assemble the gold trim with the (2) corner brackets
1. Remove contents from box being careful not to scratch or
damage the cast trim pieces.
provided. Figure 19.4.
3. Slide the assembled trim over the assembled panel
set.
2. Lay the panel set face down on protective covering to prevent
scratching the painted surface.
3. Secure the panels legs to top panel with the screws provided.
4. Slide panel and trim over the top of the insert into
place matching the mounting tabs on the panel with
the slots on the insert.
4. Now bend the tabs down toward the backside of the panel set,
5 on top and 2 on each leg. Leave the panel set face down.
5. Place the corresponding cast trim pieces ( 2 cast trim legs and
1 cast trim header) underneath the panel set, also face down.
6. Place washer provided over tab and secure the trim and panel
together with screw. Continue for all tabs.
Back of Top Panel
7. Secure cast footers with screws.
Screws
8. Remove both left and right cast sides from insert, See Figures
28A, 28B and 28C on page 28.
9. Slide panel and trim over the top of the insert into place matching
the mounting tabs on the panel with the slots on the insert.
CAUTION
• Do NOT pick up assembled unit by corners.
• It is too heavy and may damage the panels.
• Pick up from center.
Back of Side Panel
Figure 19.3
View of "L" Bracket
installed
1. Screw panels
2. Bend tabs down
together
1. Screw panels
together
2. Bend tabs
down
3. Install Cast Trim Header
Mounting tabs on each panel leg
to match up with slots on insert.
Figure 19.4
Figure 19.1
Figure 19.2 - Completed View
of Panel Set & Cast Trim Set
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G. Optional Log Set Placement Instructions
CAUTION
Logs are FRAGILE. Use extreme care when handling or
cleaning logs.
Four Piece Log Set Installation
1. Open the hinged cast face and open the glass door
assembly.
2. Positioning the logs.
Place the right rear log as shown. There is a notch in
the bottom of the log for clearance for the thermocou-
ple and thermocouple cover (ceramic protection tube).
Figure 20.1
Figure 20.3
Continue placing the last 3 logs around the firepot as
show in Figures 20.2, 20.3 and 20.4. Be careful not to
block the drop tube in the back of the firebox where pel-
lets feed into the firepot.
Notch
Figure 20.4
Thermocouple
Cover
Top Log Installation
Place the log over the firepot. The charred
area on the log is turned toward the back, not
the front.
The log will be about 2-1/2 inches (64mm)
above the firepot when in place. It must rest
on the 3 logs in a stable position to prevent it
from falling into the firepot. Figure 20.5.
Figure 20.1
Drop Tube
Figure 20.2
NOTE:
Due to the abrasive nature of a pellet appliance fire, the
logs are not covered under warranty. Any placement varia-
tion other than shown here can cause excessive heat and
shall void the appliance warranty.
Figure 20.5
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H. Thermostat Installation
1. A 12 volt AC thermostat is required to operate this
pellet appliance. You may use the included wall mount
thermostat or purchase an optional programmable
thermostat or remote control. The included thermostat
is equipped with an adjustable heat anticipator. The
current rating is .05 amps. The anticipator needs to
be adjusted to the lowest setting available.
CAUTION
hock hazard.
Do NOT remove grounding prong from plug.
Plug directly into properly grounded 3 prong
receptacle.
Route cord away from appliance.
Do NOT route cord under or in front of appliance.
•
•
2. When mounting a thermostat on a wall, be sure to follow
your thermostat installation instructions carefully.
NOTE: Thermostat must be mounted level for accu-
rate readings. The thermostat should be mounted
on an inside wall and not in direct line with the
appliance convection air. Remove any packaging
from inside the thermostat before using.
NOTE: If the thermostat is located too close to
the appliance, you may need to set the tempera-
ture setting slightly higher to maintain the desired
temperature in your home.
3. There is a 4 screw terminal block located on the junc-
tion box to the left of the power cord inlet. The center
2 screws are for the thermostat wires. The outer 2 are
the mounting screws for the terminal block. Figure
21.1.
o trol
o
Red all
Lig t
se
o er ord
tlet
eat
tp t
S it
T ermostat
lo
Reset
tto
tio
o
Figure 21.1
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Operating Instructions
8
B. General Operating Information
1. Thermostat Calls For Heat
A. Fuel Size And Material
1. Wood Pellets
The appliance is like most modern furnaces; when the thermostat
calls for heat, your appliance will automatically light and deliver
heat. When the room is up to temperature and the thermostat
is satisfied, the red call light will shut off and the appliance will
shut down. The red call light is located behind the left access
panel.
Fuel pellets are made from sawdust or wood by-products. If the
source material is hardwood, they can have a higher mineral
content, creating more ash. Fuels containing bark will also have
higher ash content. Minerals and other non-combustible materials
such as sand will turn into a hard, glass-like substance called
a clinker when heated to the extreme temperatures our firepot
reaches. This is what forms clinkers in the bottom of the firepot.
Trees from different areas will vary in mineral content. That is
why some fuels produce more clinkers than others. Pellets are
manufactured in either 1/4 inch or 5/16 inch (6-8mm) diameter and
should be no more than 1-1/2 inches (38mm) in length. Pellet
lengths may even vary by lot from the same manufacturer which
is why the feed rate may need to be adjusted occasionally. If you
burn pellets longer than 1-1/2 inches (38mm) you may have
an inconsistent fuel feed rate and/or missed ignitions.
2. Heat Output Controls
This appliance is equipped with a heat output control switch that
has three settings or burn rates; low, medium and high. The
appliance will turn on and off as the thermostat demands. When
the thermostat calls for heat, the appliance will always start up
on High. After burning approximately 4 minutes, the appliance
will then burn at the rate at which it was originally set. If the
appliance is set at one of the lower settings, it will run quieter
but takes longer to heat up an area than if it were set at a higher
burn rate. Regardless of the burn rate, when the area is warm
enough to satisfy the thermostat, the appliance will shut off.
Pellet fuel quality can greatly fluctuate. We recommend using
premium grade fuel with ash content less than 1%. Even in some
fuel labeled “premium” ash content can vary from bag to bag
and possibly exceed 1%. High ash fuel, or lack of maintenance,
can cause the firepot to fill up and thus create a potential for
smoking, sooting and possible hopper fires.
Always burn dry fuel. Burning fuel with high moisture content
takes heat from the fuel and tends to cool the appliance,
robbing heat from your home. Damp pellet fuel can clog the
feed system.
Heat Output
Switch
We recommend that you buy fuel in multi-ton lots whenever
possible. Buying large quantities of fuel at once will greatly
reduce the number of times the feed adjustments will need to
be made. However, we do recommend trying various brands
before purchasing multi-ton lots to ensure your satisfaction.
Right
Side
Ash Pan
Reset Button
WARNING
Figure 22.1
Fire Risk.
•
•
High ash fuels, or lack of maintenance, can
cause the firepot to fill with ash and clinker. If the
firepot fills to the top, immediately shut down the
appliance and clean.
WARNING
Failure to do so could result in smoking, sooting
and possible hoper fires.
Fire Risk.
Keep combustible materials, gasoline and other
flammable vapors and liquids clear of appliance.
Do NOT store flammable materials in the appliance’s
2. Shelled Field Corn
•
•
Shelled field corn can be an efficient and economical fuel. We
recommend using a 50-50 blend of corn and wood pellets. The
only change in operation; 1) the feed rate may require a slight
adjustment and 2) firepot will require more frequent cleanings.
The BTU output varies slightly compared to pellets, depending
on the quality of the corn used. In cases where it is acceptable
for the appliance to run full time, 100% corn will work after the
fire has been started using wood pellets.
vicinity.
Do NOT use gasoline, lantern fuel, kerosene, charcoal
lighter fluid or similar liquids to start or “freshen up” a fire in
this heater.
•
•
Keep all such liquids well away from the heater while it is in
use.
Combustible materials may ignite.
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C. Before Your First Fire
1. First, make sure your appliance has been properly
installed and that all safety requirements have been met.
Pay particular attention to the fire protection, venting and
thermostat installation instructions.
Control Box
Red Call
Light
Fuse
Power Cord
Outlet
2. Double check that the ash pan and firebox are empty!
3. Check the position of the thermocouple, located above
the firepot, and make sure that it protrudes approximately
3/4 inch (19mm) into the firepot.
Heat Output
Switch
4. Close the front door.
Thermostat
Block
Reset Button
CAUTION
Tip of thermocouple must be in contact with the inside
end of the thermocouple cover.
Junction Box
Figure 23.1
Missed ignitions can occur.
F. Feed Rate Adjustment
The fuel adjustment control rod is factory set, and should be
adequate for most fuels.
D. Starting Your First Fire
1. A thermostat is required for proper operation of this
appliance, except for corn. At this time, fill the hopper
with pellets, set the thermostat to its lowest setting. Plug
the power cord into nearby outlet.
The set screw is located at the bottom of the hopper and
set loose at the factory so the fuel adjustment control rod
will slide by only loosening the wing nut. Do not re-tighten
bottom set screw.
2. The exhaust blower will stay on for approximately 18
minutes even though the thermostat is not calling for
heat. This is normal.
However, if the flame height is too high or too low, you will
need to adjust the feed rate. Wait until the appliance has been
burning for 15 minutes before making your adjustments and
3. Locate the heat output control switch behind the right face
on the lower right side of the firebox. Set to the HIGH
setting and then adjust the thermostat to its highest setting.
The red call light will be on which is located on the top of
the junction box behind the right cast side. This indicates
the thermostat is calling for heat. Figure 23.1.
a
llow 15 minutes for feed adjustment to take effect. Make
adjustments in approximately 1/2 inch increments.
1. Loosen the wing nut. Figure 23.2.
2. Adjust the fuel adjustment control rod towards the
"+" symbol to increase the feed rate and flame height or
towards the "-" symbol, to decrease the feed rate and flame
height.
4. The fuel feed system and the igniter should now be on.
5. For your first fire it will be necessary to press the reset
button once a minute until pellets start to drop into the
firepot, then press button 1 more time. This will fill the
feed system and allow the appliance to begin dropping
pellets. The appliance will continue to run as long as the
thermostat is calling for heat.
3. Re-tighten the wing nut.
6. Once the appliance has ignited, let it burn for approximately
15 minutes, then set the thermostat to the desired room
temperature. Adjust the heat output control switch to the
desired setting.
Wing Nut
"-"
E. Fire Characteristics
A properly adjusted fire with the heat output control switch
set on “HIGH” has a short active flame pattern that extends
out of the firepot approximately 4 inches (102mm). If the fire
has tall flames with black tails and seems somewhat lazy, the
feed rate will need to be reduced. If the fire is not 4 inches
(102mm) tall, increase the feed rate. A medium and low
setting will give a shorter flame. The flame will rise and fall
somewhat. This is normal.
"+"
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G. Iginition Cycles
WARNING
1. During each ignition cycle, it is normal to see some smoke
in the firebox. The smoke will stop once the fire starts.
Fire Risk
Do NOT operate appliance:
•
•
•
2. The convection blower will automatically turn on after your
appliance has reached the set temperature. This blower
transfers heat from your appliance into the room, and will
continue to run after the thermostat has stopped calling
for heat until the appliance has cooled down.
With appliance door open.
Firepot floor open.
Cleaning slide plates open.
Do NOT store fuel:
•
•
Closer than required clearances to com-
bustibles to appliance
3. Occasionally the appliance may run out of fuel and shut
itself down. When this happens, the red call light will
be on. To restart it, fill the hopper and press the reset
button. See Figure 21.1 on page 21. When you press
the reset button the red call light will go out. Release the
button and the light will come back on. You should see
a fire shortly. If not, follow the instructions on page 23,
“Starting Your First Fire”.
Within space required for loading or ash
removal.
CAUTION
Odors and vapors released during initial operation.
•
•
Curing of high temperature paint.
Open windows for air circulation.
Back side of Firepot
Odors may be irritating to sensitive individuals.
Firepot floor left open
Figure 24.1 - DO NOT LEAVE FIREPOT FLOOR OPEN
H. Frequently Asked Questions
ISSUES
SOLUTIONS
1. Metallic noise.
1. Noise is caused by metal expanding and contracting as
it heats up and cools down, similar to the sound pro-
duced by a furnace or heating duct. This noise does not
affect the operation or longevity of your appliance.
2. Ash buildup on glass.
3. Glass has turned dirty.
2. This is normal. Clean the glass.
3. Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce
less. The more it burns on low the more frequent clean-
ing of the glass is required.
4. Fire has tall flames with black tails and is lazy.
4. The feed rate needs to be reduced or the firepot needs
cleaning. Heat exchanger or exhaust blower needs
cleaning.
5. Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel at
start-up and not enough air. Close down feed rate 1/4
(6mm) inch at a time until this no longer happens.
6. Large flame at start-up.
6. This is normal. Flame will settle down once the fire is
established.
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With proper installation, operation, and maintenance your appliance will provide years
of trouble-free service. If you do experience a problem, this troubleshooting guide
will assist a qualified service person in the diagnosis of a problem and the corrective
action to be taken. This troubleshooting guide can only be used by a qualified service
technician.
Troubleshooting
9
Possible Cause
No current to outlet.
Corrective Action
Check circuit breaker at service panel.
Replace fuse.
Symptom
Plug in appliance - No
response.
.7 amp fuse defective.
#3 snap disc tripped or defective.
Control box defective.
Reset or replace snap disc.
Replace control box.
Call light on. No fire.
No fuel in firepot.
Out of fuel.
Check hopper. Fill with fuel.
Replace snap disc.
#2 snap disc may be defective.
Vacuum switch not closing, no vacuum.
Check exhaust blower is plugged in and
operating.
Check vacuum switch is plugged in.
Check vacuum hose is in good condition,
clear and connected at both ends.
Check thermocouple is in good condition
and plugged in properly.
Make sure venting system is clean.
Make sure front door is closed.
Replace control box.
Control box defective.
Call light on. No fire.
Partially burned fuel in
firepot.
Firepot clean-out plate not closed.
Check that firepot clean-out plate is fully
closed.
Firepot is dirty (missed ignition).
Clean firepot. Make sure there is no clinker
in the firepot.
Clinkers may have to be broken up with
firepot scraper tool or other means.
Call light on. No fire.
Unburned pellets in
firepot.
Firepot clean-out plate not closed.
Firepot is dirty.
Check that firepot clean-out plate is fully
closed.
Clean firepot. Make sure there is not a
clinker in the firepot. Clinkers may have to
be pushed out of firepot with firepot scraper
tool or other means.
Scrape with solid piece of wire.
Ignition hole blocked.
Igniter not working.
Remove ash drawer to see if igniter is
glowing red on start-up.
Check igniter wires for good connection.
Replace igniter using 1/4 inch (6mm) male
/female spade connectors.
Replace control box.
Control box defective.
Slow or smoky start-up. Firepot clean-out plate not closed.
Firepot is dirty.
Check that firepot clean-out is fully closed.
Clean firepot. Make sure there is not a
clinker in the firepot. Clinkers may have to
pushed out of firepot with firepot scraper
tool or other means.
Reduce feed rate using feed rate adjust-
ment control rod located inside hopper.
Excessive amount of fuel at start-up.
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Symptom
Possible Cause
Corrective Action
Check for ash build up in appliance,
including behind rear panels, firebox, heat
exchanger, exhaust blower and venting.
Slow or smoky start-up Dirty exhaust and/or venting system.
(Cont’d)
Feed system fails to
start.
Out of fuel.
Check hopper, fill with fuel.
#2 snap disc may be defective.
Replace snap disc. Firebox door must be
closed securely.
Vacuum switch not closing. No vacuum.
Check exhaust blower is plugged in and
operating.
Check vacuum switch is plugged in.
Check vacuum hose is in good condition,
clear and connected at both ends.
Check thermocouple is in good condition
and plugged in properly.
Make sure venting system is clean.
NOTE: High winds blowing into the vent-
ing system can pressurize the firebox
causing loss of vacuum.
Feed system jammed or blocked.
Empty hopper of fuel. Use a wet/dry
vacuum cleaner to remove remaining fuel,
from hopper, including feed tube.
Check feed chute for obstructions.
Loosen 2 screws and jiggle feed assembly.
Feed spring not turning with feed motor.
Feed motor defective or not plugged in.
Check that set screw is tight on feed
spring shaft at end of feed motor.
Check connections on feed motor, replace
if defective.
No call light. Appliance Thermostat not set to a high enough tempera-
Adjust thermostat above room tempera-
ture.
does not begin start
sequence.
ture.
Snap Disc #3 tripped.
No power.
Reset snap disc.
Connect to power.
Replace fuse.
Fuse blown.
Connections at thermostat and/or appliance not Check connections at thermostat and
making proper contact.
appliance.
Defective thermostat or thermostat wiring.
Replace thermostat or wiring.
NOTE: To test thermostat and wiring, use
a jumper wire at the thermostat block on
the appliance to by-pass thermostat and
wiring.
Control box defective.
Call light on.
Replace control box.
Turn thermostat off.
If call light does not go out, disconnect
thermostat wires from appliance. If call
light does go out, thermostat or wires are
defective.
Appliance fails to shut
off.
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Corrective Action
Symptom
Possible Cause
Convection blower fails to No call light.
start.
Defective control box.
#1 snap disc defective.
Replace snap disc.
Blower not plugged in.
Check that blower is plugged into wire har-
ness.
Blower is defective.
Replace blower.
Control box is defective.
Blower not plugged in.
Replace control box.
Check that blower is plugged into wire har-
ness.
Exhaust blower fails to
start or does not shut off.
Blower is clogged with ash.
Blower is defective.
Clean exhaust system.
Replace blower.
Replace control box.
Control box is defective.
Large, lazy flame, orange Dirty appliance.
Clean appliance, including firepot, heat
exchangers and venting system. Remove
stainless steel baffle from firebox to clean
ash from on top of baffle. Clean behind rear
brick panels. Change fuel brand to pre-
mium.
color. Black ash on glass. Poor fuel quality, high ash content.
Firepot clean-out plate not completely
closed.
Check that firepot clean-out plate is fully
closed.
Excessive amount of fuel.
Reduce feed rate using feed rate adjustment
control rod located inside hopper.
Nuisance shutdowns.
Low flame.
Increase feed by opening feed rate adjust-
ment control rod located inside hopper.
Sawdust buildup in hopper.
Feed motor is reversing.
Clean hopper, see page 31.
Check for good connections between feed
motor and wire harness.
Defective thermocouple.
Replace thermocouple.
Replace control box.
Defective control box
Firepot more than 1/2 full
See page 31 for detailed instructions for
“High Ash Fuel Content Maintenance”
Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.
Thermocouple is defective or not properly
plugged in.
Check connections on thermocouple or
replace if defective.
A flashing yellow light on the control box
indicates a problem with the thermocouple.
Defective control box
Replace control box.
Page 27
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Castile Pellet Insert
Maintaining & Servicing Your Appliance
10
C. General Maintenance
1. Types of Fuel
A. Proper Shutdown Procedure
Depending on the type of fuel you are burning will dictate
how often you have to clean your firepot.
CAUTION
If the fuel you are burning has a high dirt or ash content
or you are burning shelled field corn, it may be necessary
to clean the firepot more than once a day.
hock and Smoke Hazard
Turn down thermostat, let appliance completely
cool and exhaust blower must be off. Now you
Dirty fuel will cause clinkers to form in the firepot. Aclinker
is formed when dirt, ash or a non-burnable substance is
heated to 2000°F (1093°C) and becomes glass-like. See
“C” page 32 in this section for more details on fuels with
high ash content.
can unplug appliance before servicing.
• Smoke spillage into room can occur if appliance
is not cool before unplugging.
• Risk of shock if appliance not unplugged before
servicing appliance.
.
li er
Figure 27.1 - Clinker
B. Quick Reference Maintenance Chart
Cleaning or Inspection
Ash Pan
Frequency
Every 5 bags of fuel
Daily Weekly Monthly Yearly
OR
X
Ash Removal from Firebox
More frequently depending on OR
the fuel type or ash build-up
X
Beneath Heat Exchanger
Blower, Combustion (Exhaust)
Every 1 ton of fuel
More frequently depending on OR
the fuel type
More frequently depending on OR
the fuel type
Prior to heating season
OR
X
X
X
X
Blower, Convection
Door Latch Inspection
Exhaust Path
OR
More frequently depending on OR
ash build-up
X
X
Firebox - Prepare for Non-Burn Season At end of heating season
OR
OR
OR
OR
Firepot - Burning pellets
Firepot - Burning Corn
Glass
Every 3 bags
Every 1 bag
When clear view of firepot
becomes obscure
X
X
X
Heat Exchanger & Drop Tube
Hopper
Every 1 ton of fuel
Every 1 ton of fuel or when
changing fuel types
OR
OR
X
X
Top Vent Adapter
Venting System
More frequently depending on OR
the fuel type or ash build-up
More frequently depending on OR
the fuel type
X
X
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3. Cleaning Firepot with Cleaning Rod & Firepot
Scraper
2. Remove Cast Sides for Cleaning & Maintenance
a. Loosen screw on top right corner directly under the cast
•
•
Frequency: Daily or more often as needed
By: Homeowner
top, but do not remove. Figure 28.1.
b. With thumb, press upward on the frame to relieve the
a. The appliance must be in complete shutdown and cool
and the exhaust blower off. If you are just cleaning the
firepot, there is no need to unplug the appliance.
pressure on the cast side. Figure 28.2.
c. Slide the cast side downward as shown in Figure 28.3.
(The top has been removed to show the details.
b. Pull firepot cleaning rod OUT a couple of times to help
shake debris loose. See Figure 30.1 on page 30. If rod
is hard to pull, it may be necessary to use your firepot
clean-out tool to chip away material that has built up
on the bottom plate of the firepot and to push out any
clinkers. Larger clinkers may have to be removed from
the top of the firepot. Corn clinkers can be especially
difficult to break up.
d. Lay sides on protective padding to avoid scratching the
paint or chipping the porcelain.
e. Repeat for the other side.
Top
c. The firepot floor plate must be fully closed when
finished. See Figure 24.1 on page 24.
Front
WARNING
Right
Cast
Side
Fire Risk
•
•
NEVER pull firepot cleaning rod or cleaning
slide plates out when appliance is operating.
The cleaning slide plates must be fully
CLOSED when appliance is operating.
Figure 29.1
•. Hot pellets may fall into ashpan and start a fire
or mis-starts due to lack of vacuum.
4. Ash Removal from Firebox
•
Frequency: Weekly or more frequently depending on
ash build-up.
Flex frame upward with thumb
to relieve pressure on cast side.
•
By: Homeowner
a. Allow the appliance to completely cool down. There
must not be any hot ashes in the firebox during
cleaning. Turn the thermostat on and then immediately
off to start the exhaust blower on its cycle time. It will
pull fly ash out the exhaust instead of into the room.
CAST
SIDE
Figure 29.2
b. Frequent cleaning of the ash in the firebox will help
slow down the build-up of ash in the exhaust blower
and vent system.
c. Open door. There are 2 cleaning slide plates to the
left and right of the firepot with finger holes. Pull both
slide plates out and open the glass door and sweep the
remaining ash from the firebox into the 2 open holes.
A paint brush works well for this. Close slide plates.
d. This ash is deposited in the same ash pan as the
firepot debris. The ash pan should be emptied every
time you clean the firebox. Remember to place the ash
and debris into a metal or non-combustible container.
See Disposal of Ashes.
Figure 29.3
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7. Disposal of Ashes
5. Cleaning Ash Pan
•
•
Frequency: As needed
By: Homeowner
•
•
Frequency: Weekly or every 5 bags of fuel
By: Homeowner
Ashes should be placed in a metal container with a
tight-fitting lid. The closed container of ashes should
be placed on a non-combustible floor or on the ground,
well away from all combustible materials, pending final
disposal.
Locate the ash pan underneath the firepot. Open the
bottom ash door and slide the ash pan straight out.
Empty into a non-combustible container and re-install
ash pan. See Disposal of Ashes.
If the ashes are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in the
closed container until all cinders have been thoroughly
cooled.
6. Cleaning Heat Exchanger Chambers & Drop Tube
•
•
Frequency: Monthly or every 1 ton of fuel
By: Homeowner
10 Heat Exchanger Tubes
WARNING
Heat exchanger cleaning rods may be warm
to the touch. For safety purposes wear
gloves.
Do not pull heat exchanger cleaning rods
while appliance is operating.
Push cleaning rods IN when done, DO NOT
leave cleaning rods OUT. Injury can occur.
Figure 30.1
8. Cleaning Beneath Heat Exchanger
The amount of ash buildup in the firepot will be a good
guide to determine how often you should clean the heat
exchangers.
•
•
Frequency: Monthly or after burning 1 ton of fuel
By: Homeowner
a. Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is off
a. Allow the appliance to completely cool down before
pulling the cleaning rods. Turn the thermostat on and
then immediately off to start the exhaust blower on its
cycle time. It will pull fly ash out the exhaust instead
of into the room. Open the cast front door to access
the 2 cleaning rods. See Figure 29.1 on page 29.
b. A more thorough cleaning is needed to remove the
excess ash that is left behind from the use of the
cleaning rods for the heat exchanger tubes.
c. The ash will be resting on the back of the baffle.
This will require removing the cast baffle. Please
refer to page 33 for a detailed explanation of remov-
ing the baffle.
b. Locate the 2 rods directly underneath the heat
exchanger tubes. Rods are bent at a 90° angle for
easy handling.
c. To clean, pull the rods straight out until it stops,
approximately 10 inches (254mm). Slide the rods
OUT and IN a couple of times.
NOTE: There are heavy duty vacuum cleaners specifically
designed for solid fuel appliance cleaning.
9. Cleaning the Exhaust Path
•
Frequency: Yearly or more frequently depending on
ash build-up.
By: Homeowner
WARNING
•
Disposal of Ashes
Ashes should be placed in metal container
with tight fitting lid.
Ashes should be retained in closed container
until all cinders have thoroughly cooled.
a. Appliance must be completely cool.
•
•
b. Open cast front door. Remove right brick and thoroughly
vacuum the area and continue throughout the rest of
the firebox. See Figure 33.3 on page 33.
c. Replace right brick and close cast front door.
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10. Cleaning the Hopper
CAUTION
•
•
Frequency: Monthly or after burning 1 ton of fuel
By: Homeowner
Handle glass assembly with care.
After burning approximately 1 ton of fuel you will need to
clean the hopper to prevent sawdust build-up.
When cleaning glass:
•
Avoid striking, scratching or
slamming glass.
A combination of sawdust and pellets on the auger
reduces the amount of fuel supply to the firepot. This
can result in nuisance shutdowns and mis-starts.
•
Do NOT clean glass when hot.
•
•
•
Do NOT use abrasive cleaners.
Use a hard water deposit glass cleaner on white film.
Refer to maintenance instructions.
a. The appliance must be in complete shutdown. Allow
the appliance to completely cool down.
b. Empty the hopper of any remaining pellets.
c. Vacuum the hopper and feed tube.
13. Cleaning Convection Blower - Requires No
Lubrication
•
•
Frequency: Yearly or as needed
By: Qualified Service Technician
11. Soot and Fly Ash: Formation & Need for Removal
in Exhaust Venting System.
a. The appliance must be in complete shutdown and
completely cooled.
•
Frequency: Yearly or more frequently depending on
ash build-up.
b. Remove both the left and right cast sides.
•
By: Qualified Service Technician/Homeowner
c. Use either a can of compressed air or an air com-
pressor.
Be sure the appliance is allowed to cool, has been unplugged
and the exhaust blower is off.
d. Reach as far back as possible and spray com-
presssed air liberally from both sides at the blower.
This will remove any lint or dust build-up on the
impellers.
The products of combustion will contain small particles of fly
ash. The fly ash will collect in the exhaust venting system
and restrict the flow of the flue gases.
At start-up if there is incomplete combustion, or if there is a
shutdown or incorrect operation of the appliance it will lead
to some soot formation. This will collect in the exhaust vent-
ing system.
14. Cleaning Exhaust Blower - Requires No
Lubrication
•
•
•
Frequency: Yearly or as needed
By: Qualified Service Technician
Task: Contact your local dealer.
The venting system may need to be cleaned at least once a
year or more often depending upon the quality of your fuel
or if there is a lot of horizontal pipe sections. Ash will build
up more quickly in the horizontal sections.
15. Door Latch Inspection
•
•
Frequency: Prior to heating season
By: Homeowner
12. Cleaning the Glass
•
Frequency: When clear view of the firepot becomes
The door latch is non-adjustable but the gasketing between
the glass and firebox should be inspected periodically to
make sure there is a good seal.
obscure
•
By: Homeowner
a. Appliance must be completely cool before cleaning
glass.
NOTE: There is no gasket on the bottom of glass.
b. Use a damp paper towel or any non-abrasive glass
cleaner. Wipe off with dry towel.
WARNING
Handle glass with care.
•
Inspect the gasket to ensure it is
undamaged.
Do NOT strike, slam or scratch glass.
Do NOT operate appliance with glass
assembly removed.
•
•
•
Do NOT operate with glass cracked, broken or
scratched.
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D. High Ash Fuel Content Maintenance
16. Door Gasket Inspection
•
•
Frequency: Monthly or after burning 1 ton of fuel
By: Homeowner
•
Frequency: When the ash build-up exceeds more
than half way up the firepot.
•
By: Homeowner
To inspect the door rope (gasket), open the door and see
that the door rope extends approximately 1/8 to 3/16 inch
(3 to 9.5mm) from the door rope channel.
It should show signs of compaction all the way around the
door where the rope contacts the face of the insert.
Poor quality pellet fuel, or lack of maintenance, can create
conditions that make the firepot fill quickly with ashes and
clinkers.
This condition makes the appliance susceptible to overfilling
the firepot with pellets which may result in smoking, sooting
and possible hopper fires. Figure 32.1 shows an example
where the firepot overfills, pellets back up into the feed tube
and ash has accumulated in the firebox.
17. Preparing Firebox for Non-Burn Season
•
•
Frequency: Yearly
By: Homeowner
a. Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is off.
An inefficient and non-economical method of burning of fuel
caused by poor quality pellet fuel is shown in Figure 32.2.
b. Remove all ash from the firebox and vacuum thoroughly.
c. Paint all exposed steel, including cast-iron.
The correct flame size when good quality, premium pellet
fuel is burned is shown in Figure 32.3.
If the ash buildup exceeds the half way point in the firepot
IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.
•
Use the Touch-Up paint supplied with the appliance;
or;
•
•
Purchase paint from your local dealer.
Must use a high-temperature paint made specifi-
cially for heating appliances.
WARNING
Figure 32.1
Fire and Smoke Risk.
Incorrect
• High ash fuels or lack of maintenance
can cause firepot to overfill. Follow
proper shutdown procedure if ash buildup
exceeds half way point in firepot.
• Failure to do so could result in smoking,
sooting and possible hopper fires.
Tall, Lazy Flame, Orange in Color
Figure 32.2
Correct
Figure 31.1
Correct Flame Size, Yellow/White in Color
Figure 32.3
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E. Igniter Replacement
F. Glass Replacement
WARNING
Glass is 5mm thick high temperature heat-
resistant ceramic glass.
DO NOT REPLACE with any other material.
Alternate material may shatter and cause
injury
Igniter Bracket
Thumb Screw
Figure 33.1
a. Open hinged cast face and lift door assembly off
from the insert and lay on a flat surface face down.
Igniter
b. Using a screwdriver, tap the bottom of the rope
retainer rod to push it up out of the hole. The top
end of the rod will slide up. Swing the rod toward
you from the bottom and remove the rod. Repeat
for other side.
a. Shut down the appliance by turning down the thermostat
and let the appliance completely cool down. After the
appliance has cooled down, unplug it and remove the
ash pan.
c. Remove old glass and replace with new glass.
d. Slide the retainer rod into the top hole first, and then
line up the bottom crimped end with the hole in the
door. The crimped end must be paralle with the glass
in order to insert it into place. Figure 33.2.
b. The wire leads to the igniter are connected to the wire
harness with 1/4 inch (6mm) male / female spade
connectors. These wires will pull forward approximately
4 to 5 inches (102 to 127mm). Disconnect the spade
connections and remove the igniter from the chamber.
Loosen the thumb screw and slide igniter out.
c. Install new igniter into the chamber and tighten the
thumb screw. Re-connect the wires to the 2 leads with
the spade connectors.
Rope Retainer
Rods
d. Remove the right cast side and pull the wire leads
back toward the rear of the appliance to take-up the 4
to 5 inches (102mm to 107mm) previously pulled out.
This will keep the wires out of the way of the ash pan.
Double check that the igniter wires are clear of any
movement, i.e. ash pan, firepot cleaning rod, cleaning
slide plates, etc.
Slide this
end in first
Glass
Crimped end
at the bottom
f. Re-install the ash pan and then re-install the cast side
panel and re-connect the power.
Crimped end must be
parallel with the glass
Figure 33.2
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Re-installing Baffle & Brick Set
G. Baffle & Brick Set Removal
1. Place right brick in behind the right bracket, and then
slide to the left so the tabs are behind the center brick.
Figure 34.4
1. Follow proper shutdown procedures on Page 28.
The top baffle has a hook on the bottom left side that
rests on the top lip of the cast brick. There is a tab on
the bottom right side that hooks into the side bracket.
Remove the top baffle by first pulling the baffle forward
until back edge drops down. Then slide baffle back until
the front edge clears the shelf that it had been resting on.
Figure 34.1.
2. The brick will be flush against the back wall and notches
exposed in the side bracket. Figure 34.5.
3. Lift slightly and pull the right edge of the brick forward until
it stops and then drops down into both top and bottom
notches of right bracket and locks into place. Figures
35.1 and 35.2.
3
. The top baffle must be removed before you can remove
the right and left brick. Remove the right brick by hold-
ing top lip of brick and lifting up, then push outside edge
back. Slide brick to the right until it is flush with the firebox.
Rotate the inside edge of the brick forward and remove
brick. Repeat for left brick. Figure 34.2.
4. Repeat for left brick.
5. Insert baffle into top front inside the firebox and pull for-
ward. Then raise up the bottom end and insert baffle tab
into slot on the top of the right bracket to lock into place.
Figure 35.3. Place the left side hook at the bottom of
the baffle over the top edge of brick for stability. Figure
35.4.
6. The baffle does not completely cover the top of the fire-
box. There is an opening on the left as shown in Figure
35.5.
Hook on
left side
Tab on
right side
Tabs
Figure 34.1
Figure 34.4
Remove Right
& Left Brick
Brick is flush against back wall
Figure 34.2
Notches
exposed
Right Brick
Removed
Figure 34.5
Vacuum
Exhaust Area
Figure 34.3
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Re-installing Baffle & Brick Set (Cont’d)
Lift brick, pull forward at an angle
and drop down into notches
Hook on
left side
Tab on
right side
Figure 35.4
Figure 35.1
Figure 35.5
Figure 35.2
Figure 35.3
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Reference Materials
When describing the location of a component
part it is always AS YOU FACE THE FRONT
OF THE APPLIANCE.
11
A. Component Function
1. Control Box
ꢀ
7. Heat Exchangers
a. The control box is located on lower right side of
appliance, behind cast side on top of the junction
box.
The heat exchangers transfer heat from the exhaust system
into convection air. There are 2 clean out rods located under
the heat exchangers.
b. There is a light located inside of the control box. The
8. Heat Output Switch
internal light will turn green when the appliance has
ο
°
reached a temperature of 200 F (93 C) in the firepot.
The heat output switch is located on the lower right side of
firebox, behind the right face above the reset button. The
function of the heat output switch is to regulate the burn rates;
low, medium and high settings.
o
°
and will turn red when it reaches 600 F (315 C).
c. There is also an internal blue light located in the upper
left corner of the control box. When you plug in the
appliance the blue light will automatically start blinking
6 blinks every 10 seconds for 60 seconds and then will
stop.
9. Igniter
The igniter is mounted on the base of the firepot. Combustion
air travels over the red hot igniter creating super heated air
that ignites the pellets.
NOTE:
10. Junction Box And Wiring Harness
Do NOT open the control box. This will void the
warranty. If you need to plug in or remove the control
box you must first unplug the appliance.
The junction box is located behind right cast side of the
appliance. The junction box and wiring harness are replaced
as one component.
11. Power Supply
2. Convection Blower
The power outlet is located behind the right cast side of the
appliance behind the thermostat block on the junction box.
Check the wall receptacle for 120 volt, 60 Hz (standard
current). Make sure the outlet is grounded and has the correct
polarity. A good surge protector is recommended. When
operating with a generator you need at least 600 watts of
power, or with an inverter at least 800 watts of power available
for the appliance during the start cycle.
The convection blower is mounted at the bottom rear of the
appliance. There are 2 impellers, one on each side of the
motor. The convection blower pushes heated air through the
heat exchange system into the room.
3. Exhaust Blower
The exhaust blower is mounted on the right side of the
appliance behind the right cast side. The exhaust blower is
designed to pull the exhaust from the appliance and push it
out through the venting system.
12. Red Call Light
The red call light is located behind the fuse behind the right
cast side. The function of the red call light is to indicate that
the thermostat is calling for heat.
4. Feed System
The feed system is located on the right side and can be
removed as an entire assembly. The assembly includes
the feed motor, mounting bracket, bearing and feed spring
(auger). The hollow feed spring (auger) pulls pellets up the
feed tube from the hopper area and drops them down the
feed chute into the firepot.
13. Reset Button
The reset button is located on the lower right side of firebox
behind right face and below the heat output control switch. The
function of the switch is to momentarily open the thermostat
circuit, which restarts the system.
5. Firepot
14. Thermocouple
The firepot is made of high quality ductile iron and has a
cleaning pull-out rod. The floor of the firepot opens for
cleaning when you pull out the rod. Be sure that the floor
returns to a completely closed position or your appliance will
not operate properly.
The thermocouple is located on top of the firepot inside
the thermocouple cover (ceramic protection tube). The
thermocouple sends a millivolt signal to the control box
indicating the preset temperatures of the green and red lights
have been obtained.
6. Fuse
15. Thermostat
The fuse is located on the right side behind the control box.
The fuse will blow should a short occur and shut off power
to the appliance.
The appliance is designed to run on a 12 volt AC thermostat.
The heat anticipator, if present, should be set on the lowest
setting available.
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16. Snap Disc #1 (Convection Blower) 110°F
19. Vacuum Switch
Snap disc #1 is located behind the right cast side of the firebox
above the red call light. There are 2 purple wires connected
to it. This snap disc turns the convection blower on and off as
needed. Power is always present at snap disc #1.
The vacuum switch is located at the back of the appliance.
This switch turns the feed system on when vacuum is present
in the firebox. The vacuum switch is a safety device to shut
off the feed motor if the exhaust or the heat exchanger
system is dirty or plugged or if the firebox door is open.
17. Snap Disc #2 (Fuel Delivery Interrupt) 250°F
20. Wiring Harness
Snap disc #2 is located on the back side of the feed drop
tube. There is 1 orange wire and 1 black wire connected to
it. This snap disc will turn off the feed system, which will turn
off the appliance if an overfire condition should occur or if the
convection blower should fail to operate. If this occurs the
snap disc with automatically reset itself.
See Figure 37.1 below
18. Snap Disc #3 (Burn Back Protector) 250°F
Snap disc #3 is mounted on the back of the auger tube in the
center of the appliance and has a reset button. To access
it remove the right cast side. If the fire tries to burn back
into the feed system or push exhaust up the feed tube, this
snap disc will shut the entire system off. This disc must be
manually reset.
Female
Male
Thermocouple
Thermostat
Burn
Block
Selector
Feed
Motor
Vacuum
Switch
Snap Capacitor
Disc #2
Yellow
Red
Black
White
Red
Snap
Disc #1
Convection
Blower
Black
Black
White
Red
Purple
Gray
Blue
Exhaust
Blower
Black
Black
Call
Light
Reset
Button
Snap
Disc #3
Fuse
Receptacle
Igniter
Figure 37.1
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B. Component Locations
10 Heat Exchanger Tubes
Feed Motor
Exhaust
Blower
Figure 38.2 - Cleaning Rods & Heat Exchanger Tubes
Convection Blower
Figure 38.1 - Blowers & Feed Motor
o trol o
Red all
Lig t
se
o er ord
tlet
eat
tp t
S it
T ermostat
lo
Reset
tto
tio
o
Figure 38.3
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C. Exploded Views
Beg. Manufacture Date: July, 2005
Item
Description
Screw 10-32 x 5/16 PH PHL MS ZC
Screw 1/4-20 x 5/8 TH PHL
Door Latch Assembly
Glass Assembly
Rope Retainer
Hinge, Female
Door
Part Number
229-1230
220-0440
413-5200
7001-038
7001-192
450-2910
414-0400
1
2
3
4
5
6
7
6
Glass
7
5
1
4
3
2
GLASS SIZE: 11-5/8” wide x 17-1/4” high
Figure 38.1 - Door, Glass, & Handle Assembly
Item
8
9
Description
Firepot Pull Rod Assy
Igniter Bracket
Part Number
414-5270
not sellable
7000-223
7001-203
812-4470
812-1322
SRV414-5200
SRV7000-226
13
10 Thumb Screw
12
11 Thermocouple Clamp
12 Thermocouple
13 Thermocouple Cover
26 Firepot
11
26
9
27 Igniter
8
10
27
Figure 38.2 - Firepot Assembly
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41
2
42
40
6
4
44
4
2
1
0
46
4
2
2
26
2
4
2
24
2
1
4
22
4
0
21
1
1
20
Figure 40.1
#
Description
#
Description
#
Description
#
Description
18 Face, Cast
27 Igniter
36 Exhaust Transition
46 Trim, Cast, Header
19 Glass, Side Window
28 Brick, Center, Cast
37 Exhaust Adapter,
Top/Rear
47 Top, Cast
20 Side, Cast
29 Brick, Side, Cast
30 Junction Box
38 Blower, Convection
39 Feed Motor Assembly
48 Trim, Cast, Leg, Left
21 Panel, Side, Right
(not sellable)
49 Panel, Side, Left
(not sellable)
22 Trim, Cast, Footer, Right
31 Control Box
32 Snap Disc #3
40 Vacuum Switch
50 Trim, Cast Footer, Left
23 Trim, Cast, Leg, Right
41 Hopper Back
(not sellable)
51 Side Glass Backer
24 Hopper Top Slide, Right
25 Door & Glass Assembly
26 Firepot
33 Snap Disc #1
42 Hopper (not sellable)
44 Baffle
52 Snap Disc #2
53 Bracket, Hinge
34 Outerskin, Interchangeable
35 Blower, Exhaust
45 Panel, Top (not sellable) 54 Hopper Top Slide, Left
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Castile Pellet Insert
D. Service Parts and Accessories
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on the Quadra-Fire
web site at www.quadrafire.com. When ordering, supply serial and model numbers to ensure correct service
parts.
Item #
Part Description, Alphabetical Order
Part Number
414-0130
Ash Pan
44
38
35
Baffle Assembly
Blower, Convection
Blower, Exhaust with Gasket & Housing
Bracket, Hinge
Brick, Center, Cast
Brick, Side, Cast, (interchangeable)
Call Light, Fluorescent
UK-30KPEL
812-4900
812-4400
SRV414-0610
414-0260
414-0270
28
29
SRV7000-122
Component Pack (Includes firepot scraper, touch-up paint, power cord & wiring harness
to thermostat and manual, owner’s manual, warranty card, consumer’s view card and
“How-to-Operate” DVD
MBK: 414-5390
PMH: 414-5460
CCR: 414-5480
CLG: 414-5410
CME: 414-5420
CSB: 414-5510
CWL: 414-5520
31
25
Control Box
Door Assembly with Glass
& Gasket
SRV7000-205
414-5190
3
Door Latch Assembly
413-5200
18
18
19
39
Face, Cast, Matte Black
414-0040BK
414-0040POR
414-0040PWD
414-5400
Face, Cast, Porcelain (specify color)
Face, Cast, Powder Coat, (specific color)
Feed Assembly
Feed Motor Bracket Assembly
Feed Motor Only w/capacitor
Feed Spring Only
7001-039
812-4421
812-3600
Firepot Bottom Slide Plate
414-0290
8
Firepot Pull Rod Assembly
414-5270
26
Firepot, EZ Clean
SRV414-5200
812-0380
812-4710
Fuse, .7 amp, Junction Box
Gasket, Exhaust Blower (Round White) between blower & housing
Gasket, Firepot
240-0930
Gasket, Tadpole, 10 feet
842-5130
4
19
Glass Assembly with Gasket for Door
Glass Assembly, side (interchangeable)
Heat Ouptut Control Switch, (Rocker Switch), 3 position
Hopper Top Slide Assembly, Left
Hopper Top Slide Assembly, Right
Igniter, Loop (Heating Element)
Junction Box & Wiring Harness
Magnet Bracket
7001-038
414-5380
812-3500
414-5180
414-5170
27
30
SRV7000-226
SRV414-0720
414-0930
Magnet
SRV7000-140
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Castile Pellet Insert
Item #
Part Description, Alphabetical Order
SKU
812-1180
Power Cord
20
20
20
33
52
32
13
12
11
10
47
47
47
47
Side, Cast, Matte Black
Side, Cast, Porcelain, (specifiy color)
Side, Cast, Powder Coat, (specific color)
Snap Disc #1, 110 degree
Snap Disc #2, 250 degree, automatice reset
Snap Disc #3, 250 degree, manual reset
Thermocouple Cover
414-0050BK
414-0050POR
414-0050PWD
230-1220
230-1290
SRV7000-268
812-1322
Thermocouple, 14 inches
Thermocouple Clamp
812-4470
7001-203
Thumb Screw for Igniter, pkg of 24
Top, Cast, Matte Black
Top Cast, Porcelain (specify color)
Top, Cast, Powder Coat (specific color)
Vacuum Switch, Rectangular
7000-223/24
414-0060BK
414-0060POR
414-0060PWD
SRV7000-447
Item No.
Accessories, Alphabetical Order
Adjustable Hearth Support, 12 inches x 50 inches, 2 inches to 10 inches high
Log Set, 4 piece
Part No.
ADJSPT-12
811-0852
Log, Top, (to cover firepot)
811-0900
Outside Air Kit
811-0872
Panel Set, Small, 30” w x 42-1/2” h (use with cast trim)
Panel Set, Large, 34” w x 48” h (use with cast trim)
Panel & Trim Set, Econo, Small, 30” w x 40” h
Thermostat, Mechanical
811-0910
811-0920
811-0990
812-3760
Thermostat, Programmable, #9600
811-0520
Trim, Panel, Cast, Matte Black, MBK
811-0930
Trim, Panel, Cast, Porcelain, Mahogany, PMH
Trim, Panel, Cast, Powder Coat, Sienna Bronze
Trim, Panel, Cast, Powder Coat, Willow
Zero Clearance Adjustable Trim Support (only fits small size panels)
811-0960
TR-CAST-CSB
TR-CAST-CWL
811-0980
Item No.
Appliance
Castile Insert, Matte Black
Part No.
810-02901
Castile Insert, Porcelain, Mahogany
Castile Insert, Powder Coat, Sienna Bronze
Castile Insert, Powder Coat, Willow
810-03201
CASTINS-CSB
CASTINS-CWL
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Castile Pellet Insert
E. Service And Maintenance Log
Date of Service
Performed By
Description of Service
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Castile Pellet Insert
E. Service And Maintenance Log (Cont’d)
Date of Service
Performed By
Description of Service
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Castile Pellet Insert
F. Homeowner’s Notes
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Castile Pellet Insert
G. Warranty Policy
Hearth & Home Technologies LIMITED WARRANTY
Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood,
pellet and electric appliances purchased from an authorized HHT dealer and installed in the United States of America or
Canada. Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.
HHT Manufactured Appliances and Venting
EPA
Warranty Period
Parts Labor
Components Covered
Gas
X
Wood
X
Pellet
X
Electric
X
Venting
X
Wood
All Parts and Material Except
as covered by Conditions,
Exclusion, and Limitations
listed
1 Year
X
Igniters, Electronic Compo-
nents, and Glass
Blowers
X
X
X
X
2 years
3 years
X
X
X
Molded Refractory Panels
X
X
Firepots
5 years
3 years
3 years
X
X
Castings & Baffles
Firebox, HHT Chimney, Termi-
nation & Heat Exchanger
7 years
X
X
X
X
10
1 year
1 year
X
years
Burners, Logs & Refractory
Limited
Lifetime
X
X
Firebox & Heat Exchanger
All Replacement Parts
90 Days
X
X
X
See Conditions, Exclusions, and limitations.
CONDITIONS, EXCLUSIONS & LIMITATION OF LIABILITY
9-01-08
ꢀ
This warranty applies to the original owner and is transferable up to two years from date of purchase to the new
homeowner, provided the purchase was made through an authorized dealer or distributor of HHT, and the appliance
remains in its original place of installation.
ꢀ
ꢀ
ꢀ
The maximum amount recoverable under this warranty is limited to the purchase price of the product.
In no event shall HHT be liable for any incidental or consequential damages caused by defects in the product.
Adjustments, regular maintenance, cleaning and temporary repairs, or the failure to duplicate the problem in the home
is not covered under this warranty.
ꢀ
This limited warranty does not extend to or include surface finish on the appliance or terminations, door gasketing,
glass gasketing, glass discoloration, firebrick, pellet logs, kaowool or other ceramic insulating materials. Rust and/or
corrosion on any of the metal surfaces, cast iron components, baffles, firepots, doors, or firebox area are not covered
by this warranty.
ꢀ
Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to
this noise are not covered by this warranty.
4021-645A 09-01-08
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Castile Pellet Insert
Hearth & Home Technologies LIMITED WARRANTY (Cont’d)
ꢀ
HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or main-
tenance of the appliance not in accordance with the installation instructions; operating instructions and the listing
agent identification label furnished with the appliance; (2) installation which does not comply with local building codes;
(3) shipping, improper handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) environ-
mental conditions, inadequate ventilation or drafting caused by tight sealing construction of the structure or handling
devices such as exhaust fans or forced air furnaces or other such causes; (5) use of fuels other than those specified
in the operating instructions; (6) installation or use of components not supplied with the appliance or any other compo-
nents not expressly authorized and approved by HHT; and/or (7) modification of the appliance not expressly autho-
rized and approved by HHT in writing.
ꢀ
ꢀ
This warranty does not apply to non-HHT venting components, hearth components or other accessories used in con-
junction with the installation of this product.
This warranty is void if the appliance has been over-fired or operated in atmospheres contaminated by chlorine,
fluorine, or other damaging chemicals the appliance is subject to prolonged periods of dampness or condensation, or
there is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.
ꢀ
HHT’s liability under this warranty is limited to the replacement and repair of defective components or workmanship
during the applicable period. HHT may fully discharge all of its obligations under such warranties by repairing the
defective component(s) at HHT’s discretion. Shipping costs are not covered under this warranty.
ꢀ
ꢀ
Some states do not allow exclusions or limitation of incidental or consequential damages, so those limitations may not
apply to you. This warranty gives you specific rights; you may also have other rights, which vary from state to state.
EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE
WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF
THE WARRANTY SPECIFIED ABOVE.
This Limited Warranty is effective on all HHT appliances sold after September 01, 2008 and supersedes any and all war-
ranties currently in existence.
If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide neces-
sary parts or components, contact the nearest authorized HHT dealer or supplier.
c
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O T
T
O
T O :
Hearth & Home Technologies
1445 North Highway
Colville, WA 99114
Division of HNI INDUSTRIES
Please contact your Quadra-Fire dealer with any questions or concerns.
For the number of your nearest Quadra-Fire dealer
please visit our web site at www.quadrafire.com
CAUTION
Do NOT discard this manual.
•
•
•
Important operating and maintenance
instructions included.
Read, understand and follow these instruc-
tions for safe installation and operation.
Leave this manual with party responsible
for use and operation.
Your Records for Model:
Castile Pellet Insert
WHERE PURCHASED:
SERIAL NUMBER:
DATE PURCHASED:
DATE INSTALLED:
__________________
_______________________________________
_______________________________________
_______________________________________
TELEPHONE: __________________
__________________
__________________
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534,
5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407,
5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099,
6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579,
6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064,
6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408,
2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.
250-7251F
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