Hearth and Home Technologies Indoor Fireplace SP18NG User Manual

Installation  
Instructions  
TM  
Installation and service of this  
appliance should be performed by  
qualified personnel. Hearth & Home  
TechnologiessuggestsNFIcertified  
or factory-trained professionals, or  
technicians super-  
Models:  
SP18NG, SP18LP, SP24NG,  
SP24LP, SP30NG, SP30LP,  
STSP18NG, STSP18LP,  
STSP24NG, STSP24LP  
vised by an NFI  
certified profes-  
sional.  
Fireside Burner/Hearth Kits  
Check with your local building code agency before you begin installation to ensure compliance with local codes, including  
the need for permits and follow-up inspections. If you encounter any problems regarding code approvals, or if you need  
clarification of any of the instructions contained here, contact the Technical Services Dept., Hearth & Home Technologies  
Inc., phone 1-888-427-3973 or 1-800-927-6841.  
CAUTION  
DO NOT DISCARD THIS MANUAL  
Read, understand  
and follow these  
instructions for safe  
installation and  
operation.  
Leave this manual with  
party responsible for  
use and operation.  
Important operating  
and maintenance  
instructions included.  
WARNING  
WARNING  
HOT! DO NOT TOUCH.  
SEVERE BURNS MAY RESULT.  
CLOTHING IGNITION MAY RESULT.  
If the information in these instruc-  
tions is not followed exactly, a  
fire may result causing property  
damage, personal injury, or death.  
Glass and other surfaces are hot during  
operation and cool down.  
• Do not store or use gasoline or other flam-  
mable vapors and liquids in the vicinity of  
this or any other appliance.  
Keep children away.  
CAREFULLY SUPERVISE children in same room as  
appliance.  
• What to do if you smell gas:  
Alert children and adults to hazards of high  
temperatures.  
Keep clothing, furniture, draperies and other  
combustibles away.  
- Do not try to light any appliance.  
- Do not touch any electrical switch. Do not  
use any phone in your building.  
- Immediately call your gas supplier from  
a neighbor’s phone. Follow the gas  
supplier’s instructions.  
- If you cannot reach your gas supplier, call  
the fire department.  
• Installation and service must be performed  
by a qualified installer, service agency, or  
the gas supplier.  
In the Commonwealth of Massachusetts:  
This appliance must be installed by a licensed plumber  
or gas fitter.  
The chimney flue damper, when used with gas logs, will  
be welded open or completely removed.  
A CO detector shall be installed in the room where the  
appliance is installed.  
Note: An arrow () found in the text signifies change in  
content.  
Hearth & Home Technologies • Fireside Burner/Hearth Kits • 4004-318 •Rev D 2/2011  
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Table of Contents  
1
2
Listing and Code Approvals  
A. Appliance Certification. . . . . . . . . . . . . . . . . . . . . . . . .4  
B. Table 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Getting Started  
A. Size of Firebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
B. Negative Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
C. Tools and Supplies Needed. . . . . . . . . . . . . . . . . . . . . 5  
D. Inspect the Appliance and Components . . . . . . . . . . . 5  
E. Components of the Gas Hearth Kit . . . . . . . . . . . . . . . 5  
3
4
Appliance Preparation  
A. Gas Supply Connection. . . . . . . . . . . . . . . . . . . . . . . . 6  
B. Convert to Left Side Gas Piping. . . . . . . . . . . . . . . . . . 6  
C. Gas Pressure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Installation Instructions  
A. Install the Damper Stop . . . . . . . . . . . . . . . . . . . . . . . .8  
B. Install the Burner/Pan Assembly . . . . . . . . . . . . . . . . . 8  
C. Install the Grate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
D. Place Sand/Vermiculite, Rockwool . . . . . . . . . . . . . . . 8  
E. Install the Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
F. Adjust the Pilot Flame . . . . . . . . . . . . . . . . . . . . . . . . . 9  
G. Inspect the Venting System. . . . . . . . . . . . . . . . . . . . . 9  
5
6
Operating Instructions  
A. Lighting Instructions. . . . . . . . . . . . . . . . . . . . . . . . . .10  
B. Glass Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
C. Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . 11  
Maintaining and Servicing the Appliance  
A. Servicing Your Appliance. . . . . . . . . . . . . . . . . . . . . . 12  
B. Cleaning Your Appliance . . . . . . . . . . . . . . . . . . . . . . 12  
C. Annual Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
D. Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
7
Reference Materials  
A. Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 14-17  
B. Optional Components . . . . . . . . . . . . . . . . . . . . . . . . 18  
C. Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-20  
D. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . .21  
Hearth & Home Technologies • Fireside Burner/Hearth Kits • 4004-318•Rev D 2/2011  
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Listing and Code Approvals  
1
A. Appliance Certification  
WARNING  
The Fireside Burner/Hearth Kits have been tested and listed  
in the U.S. in accordance with ANSI Z21.60b-2004 (Gas Log  
Set). In Canada the Gas Log Hearth Kits have been tested  
and approved in accordance with CGA 2.26b-2004. They  
have been listed by OMNI Test Labs for installation and  
operation in the United States and Canada as described in  
these Installation and Operating Instructions. All components  
are UL, OMNI, or CSA safety certified.  
Improper installation, adjustment, alteration, service  
or maintenance can cause injury or property damage.  
Refer to the owner’s information manual provided with  
this appliance. For assistance or additional information  
consult a qualified installer, service agency or the gas  
supplier.  
Check with your local building code agency prior to installing  
this appliance to ensure compliance with local codes,  
including the need for permits and follow-up inspections.  
In the absence of local codes, comply with the National  
Fuel Gas Code, ANSI Z223.1-Latest Edition in the U.S.;  
in Canada, the CAN/CGA B149 Installation Codes. If any  
assistance is required during installation, please contact  
your local dealer or call the Technical Services Department  
at 1-888-427-3973 or 1-800-927-6841.  
WARNING  
Fire Risk  
Exhaust Fumes Risk  
Do NOT use this appliance as a “vent-free  
heater.  
The flue must be permanently open. Refer  
to Table 1.  
B. Table 1  
Product  
SP18NG  
SP18LP  
SP24NG  
SP24LP  
SP30NG  
SP30LP  
STSP18NG  
STSP18LP  
STSP24NG  
STSP24LP  
Nat. 60,000 / 17.6  
LP  
67,000 / 19.6  
80,000 / 23.4  
60,000 / 17.6  
75,000 / .22  
Inlet BTU / KW /HR  
40,000 / 11.7  
11.0 / 0.057  
13.0 / 0.068  
11.0 / 0.057  
(#47) .078  
40,000 / 11.7  
11.0 / 0.057  
13.0 / 0.068  
11.0 / 0.057  
(#47) .078  
60,000 / 17.6  
11.0 / 0.057  
13.0 / 0.068  
11.0 / 0.057  
(#42) .0935  
65,000 / 19  
11.0 / 0.057  
13.0 / 0.068  
11.0 / 0.057  
(#45) .082  
69,000 / 20.2  
11.0 / 0.057  
13.0 / 0.068  
11.0 / 0.057  
(#42) .0935  
Nat.  
LP  
3.5 / .018  
3.5 / .018  
10 / .052  
3.5 / .018  
(#20) .161  
3.5 / .018  
10 / .052  
3.5 / .018  
(#16) .177  
3.5 / .018  
10.0 / .052  
3.5 / .018  
(#24) .152  
3.5 / .018  
10 / .052  
3.5 / .018  
(#20) .161  
Manifold Pressure IN.  
WC/ KPa  
Nat. 10.0 / .052  
LP  
Max. Inlet Pressure  
IN. WC / KPa  
Nat.  
LP  
3.5 / .018  
Min. Inlet Pressure IN.  
WC / KPa  
Nat.  
LP  
(#26) .147  
Orifice Size  
In. / mm  
Front  
Rear  
28 / 71.1  
16 / 40.6  
28 / 71.1  
16 / 40.6  
14 / 35.6  
16 / 40.6  
34 / 86.4  
18 / 45.7  
16 / 40.6  
18 / 45.7  
34 / 86.4  
18 / 45.7  
16 / 40.6  
18 / 45.7  
42 / 106.7  
24 / 61.0  
16 / 40.6  
20 / 50.8  
42 / 106.7  
24 / 61.0  
16 / 40.6  
20 / 50.8  
-
-
34 / 86.4  
-
34 / 86.4  
-
Minimum Fireplace  
Opening Size  
In. / cm  
-
-
Depth 14 / 35.6  
Height 16 / 40.6  
16 / 40.6  
18 / 45.7  
16 / 40.6  
18 / 45.7  
16 / 40.6  
18 / 45.7  
16 / 40.6  
18 / 45.7  
39 / 251.6  
39 / 251.6  
48 / 309.7  
48 / 309.7  
58 / 374.2  
58 / 374.2  
39 / 251.6  
39 / 251.6  
48 / 309.7  
48 / 309.7  
Min. Vent Opening in  
Square In. / cm  
WARNING  
CAUTION  
Asphyxiation Risk  
Sharp Edges  
This appliance produces carbon monoxide  
(CO).  
Wear protective gloves  
and safety glasses during  
installation.  
The free opening areas (in square inches)  
of the chimney damper as shown in the  
tables must be met.  
User must make sure damper is locked  
open.  
The installer is responsible to ensure  
proper ventilation of flue gases before  
appliance is used.  
Fire needs to draft properly for safe  
operation.  
4
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WARNING  
Getting Started  
Hearth & Home Technologies disclaims any  
responsibility for, and the warranty will be  
voided by, the following actions:  
2
A. Size of Firebox  
See Table 1 in Section 1.B.  
Installation and use of any damaged appliance or  
vent system component.  
B. Negative Pressure  
Modification of the appliance or vent system.  
Installation other than as instructed by Hearth & Home  
Technologies.  
Negative pressure results from the imbalance of air avail-  
able for the fireplace to operate properly. Causes for this  
imbalance include:  
Improper positioning of the gas logs or the glass  
door.  
Installation and/or use of any component part not  
approved by Hearth & Home Technologies.  
Exhaust fans (kitchen, bath, etc.).  
Range hoods.  
Combustion air requirements for furnaces, water heaters  
and other combustion appliances.  
Clothes dryers.  
Location of return-air vents to furnace or air  
conditioning.  
Imbalances of the HVAC air handling system.  
Upper level air leaks: recessed lighting, attic hatch  
opening, duct leaks.  
Any such action may cause a fire hazard.  
WARNING  
Inspect appliance and components for  
damage. Damaged parts may impair safe  
operation.  
Do NOT install damaged components.  
Do NOT install incomplete components.  
Do NOT install substitute components.  
C. Tools and Supplies Needed  
Tools and supplies normally required for installation:  
Pliers  
Report damaged parts to dealer.  
Phillips screwdriver  
E. Components of the Gas Hearth Kit  
Tape measure  
The Fireside Burner/Hearth Kit consists of the following:  
Crescent wrenches  
Burner/Pan Assembly  
Grate Assembly  
Glowing Embers  
Sand (NG only)  
Vermiculite (LP only)  
Lava Rock  
Damper Stop  
Log Set (sold separately)  
REM Kit - To convert burner to a variable flame with remote  
control (sold separately).  
LSK100 Kit- To convert burner to an on/off assembly with  
a log switch (sold separately).  
Gas shutoff valve  
Non-corrosive leak check solution  
3/4 in. wrench, 7/16 in. wrench  
D. Inspect the Appliance and Components  
Remove the contents from the carton. Attached to the  
burner are tags identifying the manufacturer name, serial  
number, model number (including gas log size), BTU  
ratings, gas type, etc.  
Review the attached tags before proceeding. Ensure  
that all minimum fireplace dimension requirements are  
achieved using Table 1 in Section 1.B. See Figure 2.1.  
Ensure the gas type provided in the fireplace coincide  
with the gas type marked on the tag.  
WARNING  
Figure 2.1  
Measure Firebox  
Keep appliance dry.  
Mold or rust may cause  
odors.  
Water may damage controls.  
WARNING  
Do NOT use this appliance if any part has been under  
water. Immediately call a qualified service technician  
to inspect the appliance and to replace any part of the  
control system and any gas control which has been  
under water.  
Hearth & Home Technologies • Fireside Burner/Hearth Kits • 4004-318•Rev D 2/2011  
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Note: A listed (and Commonwealth of Massachusetts  
approved) 1/2 in. (13 mm) T-handle manual shut-off valve  
and flexible gas connector are connected to the 1/2 in.  
(13 mm) control valve inlet.  
WARNING  
Shock Risk  
Fire Risk  
If substituting for these components, please consult  
local codes for compliance.  
Use ONLY optional accessories approved  
for this appliance.  
Using non-listed accessories voids  
warranty.  
Using non-listed accessories may result  
in a safety hazard.  
Only Hearth & Home Technologies  
approved accessories may be used  
safely.  
WARNING  
Fire Risk  
Explosion Risk  
Verify inlet pressures.  
High pressure may cause over fire  
condition.  
Low pressure may cause explosion.  
Appliance Preparation  
3
Install regulator upstream of valve if line  
pressure is greater than 1/2 psig.  
Note: Have the gas supply line installed in accordance  
with local building codes, if any. If not, follow ANSI 223.1.  
Installation should be done by a qualified installer approved  
and/or licensed as required by the locality. (In the Common-  
wealth of Massachusetts installation must be performed by  
a licensed plumber or gas fitter.)  
B. Convert to Left Side Gas Piping  
Remove black cap from left side.  
Remove two pilot head screws.  
Remove two pilot bracket screws.  
Detach thermocouple and pilot from control valve.  
Remove the control valve from the right side of the burner  
pan and replace on left, upside down.  
A. Gas Supply Connection  
A 3/8 in. flared fitting has been installed on the gas valve  
inlet at the factory. Ensure fittings are of the appropriate size  
and type on the gas line connection. If the tubing has to be  
cut to length be sure to use the proper cutting and flaring  
tool. Also, be careful not to crimp the tubing while bending. If  
the tubing becomes crimped, do not use for installation.  
Note: Prior to installing the valve, use Teflon tape or joint  
compound on the male threads.  
Reinstall pilot bracket on left side of burner.  
Reinstall pilot assembly to pilot bracket.  
Reattach pilot tube and thermocouple to control valve.  
Reinstall black cap removed from left side of burner to  
right side.  
WARNING  
Gas Leak Risk  
Support control when attaching pipe to  
prevent bending gas line.  
Install valve shield.  
Joint compound to Teflon tape must be used on all threaded  
male connections to ensure a tight seal.  
WARNING  
WARNING  
Fire Risk  
Fire Risk  
Explosion Risk  
Personal Injury Risk  
Explosion Risk  
Gas build-up during line purge may  
ignite.  
An explosion could occur if a connection is  
made directly to an unregulated propane (LP)  
tank.  
Purge should be performed by qualified  
technician.  
Ensure adequate ventilation.  
Ensure there are no ignition sources such  
as sparks or open flames.  
Note: An individual manual shutoff valve (not supplied) is  
required when installing this appliance. The manual shutoff  
valve must be located in an easily accessible area, no more  
than 6 feet from the appliance.  
6
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Gas Supply Pressure: Minimum inlet gas supply pressure  
must be 4.5 in. W.C. for natural gas or 11 in. W.C. for LP  
gas for the purpose of input adjustment. Maximum inlet  
gas pressure must not exceed 7.0 in. W.C. for natural  
gas or 13 in. W.C. for LP gas. The gas line supplying the  
appliance must be sufficient size to furnish the appropriate  
supply pressure to the appliance while operating in the  
“High” setting. (Minimum line ID of 1/2 in. required if the  
line is longer than 20 ft.).  
Gas Line Pressure Test: Perform pressure test according  
to state and local code (if pressure exceeds 1/2 in. psi [3.5  
kPa]) before appliance is connected. Be sure to release  
air pressure from the gas line before connection is made  
to the appliance. Excessive pressure will damage the gas  
control and may cause a gas leak.  
Gas Leak Test: Make sure the gas connections are tight.  
Turn on the gas and coat each joint with a non-corrosive  
gas leak check solution. Air bubbles will form indicating  
any leaks. DO NOT USE A FLAME OR ANY TYPE OF  
IGNITION SOURCE TO CHECK FOR LEAKS. All leaks  
must be corrected before proceeding with installation.  
The appliance must only be installed in a solid-fuel burning  
fireplace with the flue damper clamped open.  
The minimum permanent free opening (in square inches)  
that must be provided by the fireplace chimney or damper  
to vent the flue gases is provided in Table 1. If the free  
opening is smaller than the specified area, do not use this  
appliance.  
C. Gas Pressure  
Proper input pressures are required for optimum appliance  
performance. Gas line sizing requirements need to be made  
following NFPA51.  
WARNING  
Fire Risk  
Explosion Risk  
High pressure will damage valve.  
Disconnect gas supply piping BEFORE  
pressure testing gas line at test pressures  
above 1/2 psig.  
Close the manual shutoff valve BEFORE  
pressure testing gas line at test pressures  
equal to or less than 1/2 psig.  
WARNING  
CHECK FOR GAS LEAKS  
Fire Risk  
Explosion Risk  
Asphyxiation Risk  
Check all fittings and connections.  
Do not use open flame.  
After the gas line installation is complete,  
all connections must be tightened and  
checked for leaks with a commercially  
available, non-corrosive leak check  
solution. Be sure to rinse off all leak check  
solution following testing.  
The damper must be removed or fixed in a manner in  
which will secure it open. Some jurisdictions require the  
damper to be removed or permanently welded fully open.  
Check with state and local codes.  
Be sure that the chimney is completely unobstructed to  
ensure proper ventilation of flue gases including carbon  
monoxide (CO).CO (a poisonous gas) is tasteless,  
odorless, colorless and undetectable without proper  
equipment.  
Fittings and connections may have loosened  
during shipping and handling.  
WARNING  
Fire Risk  
Explosion Risk  
High Altitude Derate  
Do NOT change the valve settings.  
This valve has been preset at the  
factory.  
Changing valve settings may result in fire  
hazard or bodily injury.  
In the USA, input BTU shall be derated 4% (one orifice size)  
per 1000 feet for altitudes above 2000 feet. In Canada, input  
BTU shall be derated 10% (two orifice sizes) at altitudes  
from 2000-4500 feet.  
CAUTION  
WARNING  
Prevent accidental appliance operation when not  
attended.  
Unplug or remove batteries from remote control if  
absent or if appliance will not be used for an extended  
period of time.  
Shock Risk  
Explosion Risk  
Do NOT wire 110V to valve.  
Property damage possible from elevated  
temperatures.  
Hearth & Home Technologies • Fireside Burner/Hearth Kits • 4004-318•Rev D 2/2011  
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Installation Instructions  
Figure 4.2  
Center Grate Over Burner Pan  
4
A. Install the Damper Stop  
Open the damper to the fully open position and secure it  
open with the stop as shown in Figure 4.1.  
If the damper stop doesn’t fit your application, use a  
permanent means that will keep the damper open at  
least to the minimum vent opening as outlined in Table 1,  
Section 1.B.  
D. Place Sand/Vermiculite, Rockwool  
Pour the sand (NG models) or vermiculite (LP models)  
into the burner pan. Sand or vermiculite should follow the  
slope of pan, covering it and the burner tube completely.  
Important: Cover the pilot assembly to protect it before  
installing the sand or vermiculite.  
Note: Use caution so vermiculite does not get into the air  
mixer on LP models.  
Figure 4.1  
Damper Operation  
Allow the sand or vermiculite to spill out the front of the  
pan and over the sides onto the fireplace floor.  
B. Install the Burner/Pan Assembly  
The burner/pan assembly is shipped ready for right-hand  
gas connection. See Section 3.B. for left-hand connection.  
Remove the existing cap or gas jet assembly from the  
gas stub in your fireplace. Clean the threads using a wire  
brush or steel wool. Apply Teflon tape or joint compound  
to the steel fitting and attach the provided brass adapter  
to the stub.  
WARNING  
Explosion Risk  
Follow rockwool placement instructions  
in this manual.  
Replace rockwool material annually.  
Place the burner/pan assembly in the fireplace. The pan  
should be centered both front to back and side to side.  
Bend the provided gas connector to facilitate its installation  
between the burner and the gas stub.  
Attach one end of the gas connector to the brass elbow  
or safety pilot fitting. Attach the other end to the brass  
adapter at the gas tube.  
Improperly placed rockwool interferes with  
proper burner operation.  
Lightly place dime-sized pieces of rockwool evenly on top  
of the sand or vermiculite.  
Inspect the pilot burner to ensure it is clear of any  
rock wool.  
C. Install the Grate  
The grate should be centered over the burner pan, side  
to side. If the grate sits toward the front of the burner pan,  
the flames will be larger coming through the logs. If the  
grate sits toward the back of the burner pan, the ember  
bed will be more prominent. Refer to Figure 4.2.  
Note: For best results, do not pack down the rock wool.  
The placement of rock wool can have an effect on flame  
pattern and may need to be adjusted to achieve a desired  
appearance.  
The gas burns at the point of the least resistance. In  
case of an uneven flame pattern it may be necessary to  
adjust the materials in the pans (using an object such as  
a screwdriver) to achieve the desired effect.  
8
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E. Install the Logs  
G. Inspect the Venting System  
The fireplace venting system is designed and constructed to  
develop a positive flow adequate to remove flue gases to the  
outside atmosphere. See fireplace installation instructions.  
Install the logs using the installation instructions included  
with them.  
Light the burner as outlined in the operating section. Allow  
the flame pattern to stabilize. If you are satisfied with the  
flame pattern go to the next step. If you want more or less  
flame around the front log, turn off the gas and move the  
grate backward or forward.  
A spillage test must be made before the installed  
appliance is left with the consumer  
Close all doors and windows in the home.  
Light the log set.  
After three minutes, test with a smoke match, smoke  
candle, stick incense or cigarette one inch below the top of  
the opening (lintel) moving across the full width. If spillage  
(smoke drawn into the room) occurs, it will most likely be  
near the top, outside corners.  
Once you are satisfied, turn on the gas and go on to the  
next step.  
Arrange the top logs as shown in your log set up  
instructions. Light the burner as outlined in the operating  
instructions and allow the flame to stabilize.  
Spread the lava rock around the outside of the burner  
pan on the floor of the fireplace. If possible, cover the gas  
connector with the cinders. DO NOT cover any part of the  
pilot assembly.  
Possible Cures if Spilling Occurs  
The damper should be fully open.  
The fireplace opening needs to be reduced by adding a  
drop panel across the top under the lintel.  
The air supply from outdoors needs to be increased. Open  
the outside air kit if the appliance is so equipped, or crack  
open a door or window.  
If necessary, seek expert advice. Do not operate this  
appliance.  
WARNING  
Fire Risk  
Explosion Risk  
Personal Injury Risk  
Cleaning  
Periodic examination and cleaning of the venting system  
of the fireplace should be done before initial use and at  
least annually by a qualified agency.  
Failure to position the parts in accordance  
with the diagrams provided with the log  
packages or failure to use only parts  
approved with this appliance may result in  
property damage or personal injury.  
Note: If your log set is the burnt-out type, place the rock  
wool in the center of the logs to give a glowing ember  
effect.  
WARNING  
Fire Risk  
Explosion Risk  
Inspect external vent cap regularly.  
F. Adjust the Pilot Flame  
Ensure no debris blocks cap.  
Combustible materials blocking cap may  
ignite.  
The pilot flame should be a soft blue color and should sur-  
round the last 1/2 in. of the thermocouple tip. Refer to Figure  
4.3. to locate pilot adjustment screw. If pilot flame must be  
adjusted, use a standard slotted screwdriver to turn screw  
clockwise to reduce flame or counterclockwise to increase  
flame.  
Restricted air flow affects burner  
operation.  
Figure 4.3  
Pilot Adjustment Screw  
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Operating Instructions  
5
A. LightinFg OInsRtruYctOionUsR SAFETY, READ BEFORE LIGHTING  
WARNING: IF THESE INSTRUCTIONS ARE NOT FOLLOWED EXACTLY, A FIRE OR EXPLO-  
SION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.  
A. This appliance has a pilot that must be lighted by hand. When lighting the pilot, follow  
these instructions exactly.  
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to  
the floor because some gas is heavier than air and will settle on the floor.  
WHAT TO DO IF YOU SMELL GAS.  
Do not try to light any appliance.  
Do not touch any electrical switch; do not use any phone in your building.  
Immediately call your gas supplier from a neighbor’s phone. Follow their instructions.  
If you cannot reach your gas supplier, call the fire department.  
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob  
will not push in or turn by hand, do not try to repair it. Call a qualified service technician.  
Force or attempted repair may result in fire or explosion.  
D. Do not use this appliance if any part has been under water. Immediately call a qualified  
service technician to inspect the appliance and to replace any part of the control system  
that has been underwater.  
LIGHTING INSTRUCTIONS  
1. STOP! Read the safety information listed above.  
2. Turn gas control knob clockwise to the “OFF” Position.  
3. Wait 5 minutes to clear out any gas. Smell for gas, including near the floor. If you smell  
gas, STOP! follow B in the safety instructions above. If you do not smell gas, go to next  
step.  
4. Locate pilot (mounted on the right side of the burner pan).  
5. Turn control knob counterclockwise to the “Pilot” position.  
6. Place a lit match at the pilot and simultaneously push in on the control knob. This should  
ignite the pilot.  
7. Once the pilot lights, continue to depress the control knob for 1 minute.  
8. After 1 minute, slowly release the control knob and it will pop back out. Pilot should remain  
lit. If it goes out, repeat steps 1-7.  
If the handle does not pop out when released, stop immediately call your service  
technician or gas supplier.  
If the pilot will not stay lit after several tries, turn the gas control knob to the “OFF”  
position and call your service technician or gas supplier.  
9. Turn gas control knob counterclockwise to the “ON” position.  
TO TURN OFF GAS TO APPLIANCE  
Turn gas control knob clockwise to the “OFF” position. Do not force.  
10  
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Aqualifiedservicetechnicianmustperforminstallation  
andrepair.Theapplianceshouldbeinspectedandcleaned  
annually by a qualified service technician. More frequent  
cleaning may be required due to excessive lint, dust, pet  
hair, etc. It is imperative that the control compartments,  
burners and air passageways are unobstructed during  
operation.  
B. Glass Doors  
If your fireplace is equipped with glass doors:  
Glass doors should be in fully open position when  
appliance is operating.  
Operating in the closed position will block the radiant  
heat output and may cause incomplete combustion of  
the gas and will cause the gas valve to overheat and be  
damaged.  
-
Review proper placement of logs, rockwool, lava rock,  
sand or vermiculite.  
-
-
-
Check the wiring.  
Ensure there are no gas leaks.  
Ensure the flow of combustion and ventilation air is not  
obstructed (front grilles and vent caps).  
WARNING  
Fire Risk  
Before installing into a solid fuel burning fireplace, the  
chimney and firebox should be inspected and cleaned to  
remove soot, creosote, ashes, paint, bird nests etc.  
Annual examination of the chimney must be performed  
by a qualified agency to ensure proper ventilation of flue  
gases created by this appliance.  
Have the chimney and adjacent structure inspected  
and cleaned by qualified professionals. Hearth & Home  
Technologies recommends that NFI certified professionals,  
or technicians under the direction of certified professionals,  
conduct a minimum of an NFPA 211 Level 2 inspection  
of the chimney.  
Replace component parts of the chimney and fireplace as  
specified by the professionals.  
Ensure all joints are properly engaged and the chimney  
is properly secured.  
Do not allow fans to blow directly into the fireplace. Avoid  
any drafts that alter burner flame pattern.  
Do not use a blower insert, heat exchanger insert or other  
accessories not approved for use with this appliance.  
Solid fuels shall not be burned in a fireplace where a  
decorative appliance is installed.  
Explosion Risk  
Do not close the glass doors during appliance  
operation.  
Could cause incomplete combustion of  
the gas.  
Glass doors may be closed when the hearth kit is not being  
used.  
C. Important Safeguards  
Other Fuels  
-
Althoughyourgaslogsetisveryrealisticinappearance,  
it is not a real woodburning fire and must not be used  
for burning any fuel other than natural or propane  
gas.  
To avoid irreparable damage to the appliance and/or  
personal injury, wood, matches, paper, garbage or any  
other material must not be placed or thrown on top of  
the logs.  
-
Appliance Safety  
-
-
-
To avoid personal injury, do not touch hot surfaces  
when the appliance is operating.  
Always ensure that the fireplace screen is closed when  
the appliance is operating.  
Close supervision is necessary when the appliance is  
being used near children.  
If glass doors are present, the glass doors must be fully  
opened while appliance is in operation.  
WARNING  
Do not remove any of the attached metal plates, which  
contain important safety and operating information.  
Keep the appliance area clear and free of all combustible  
materials, gasoline and other flammable vapors and  
liquids.  
Fire Risk  
High Temperatures  
Keep combustible household items away  
from appliance.  
Do NOT obstruct combustion and ventilation  
air.  
Do NOT place combustible items on top  
of or in front of appliance.  
WARNING  
Do NOT use this appliance if any part has been under  
water. Immediately call a qualified service technician  
to inspect the appliance and to replace any part of the  
control system and any gas control which has been  
under water.  
Keep furniture, draperies away from  
appliance.  
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Maintaining and Servicing the Appliance  
6
A. Servicing Your Appliance  
C. Annual Inspection  
WARNING  
WARNING  
Risk of injury or property damage  
Before servicing:  
Annual inspection by qualified technician  
recommended.  
Check:  
Turn off gas.  
Condition of doors, surrounds and fronts.  
Obstructions of combustion and ventilation  
air.  
Turn off electricity to appliance.  
Disable remote control, if one is present.  
Ensure appliance is completely cooled.  
Condition of logs.  
Condition of firebox.  
Gas connections and fittings.  
Obstructions of termination cap.  
After Servicing:  
Replace any screen or barrier that was removed.  
Reseal and reinstall any venting removed for  
servicing.  
Clean:  
Glass.  
Logs.  
Burner, burner ports.  
Repair and replacement work should be done by a  
qualified service technician.  
Alwaysshutoffthegassupplyandmakesuretheappliance  
is cool before beginning any service operation.  
Always check for gas leaks after servicing.  
Always check for proper venting.  
Risk of:  
Fire  
Delayed ignition or explosion  
Exposure to combustion fumes  
Odors  
B. Cleaning Your Appliance  
Your gas logs require little care. Keep the burner assembly,  
logs and burner area surrounding the logs clean by  
vacuuming or brushing with a dry paint brush at least twice  
a year.  
The logs become fragile after burning. Take care in  
handling.  
Always turn off the gas to the pilot before cleaning. For  
relighting, refer to lighting instructions located Section 5  
of these instructions.  
Always keep the appliance clear and free from combustible  
materials, gasoline, and other flammable vapors and  
liquids.  
Never obstruct the flow of combustion and ventilation air.  
Keep the front of the appliance clear of all obstacles and  
materials.  
Leave clearance of at least 36 in. from the front of the  
fireplace.  
The air shutter should not be blocked.  
CAUTION  
Logs can get very hot. Handle only when they are  
cool.  
12  
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D. Troubleshooting  
With proper installation and maintenance, your new decorative gas appliance should provide years of trouble-free service.  
If you do experience a problem, refer to the troubleshooting guide below. This guide will assist you or a qualified service  
technician in the diagnosis of problems and the corrective action to be taken.  
Symptoms  
Possible Causes  
Corrective Action  
1. A match will not light the  
pilot.  
A. Main gas shutoff valve is  
closed  
1. Make sure that the shutoff valve located on the  
incoming gas line is open.  
B. There is air in the gas line. 1. Light a match. Turn the valve knob to the “PILOT”  
position and depress. Keep the match near the pilot  
burner until it lights.  
C. The valve knob is in the  
“OFF” position.  
1. Turn the valve knob to the “PILOT” position and  
depress. Keep the match near the pilot burner until it  
lights.  
D. The pilot orifice is plugged, 1. This repair requires tools and some degree of  
not allowing gas to flow. experience. Call a qualified service technician.  
E. There is no gas supply to 1. Check the plumbing to ensure the fireplace has been  
the fireplace.  
hooked up the gas supply line.  
2. The propane tank is empty.  
2. The pilot lights, but  
will not stay lit after  
carefully following lighting  
instructions.  
A. The thermocouple is too  
tight or too loose.  
1. The thermocouple must be attached to the valve  
finger-tight plus a 1/8 turn with a wrench.  
B. There is a weak pilot  
flame.  
1. The pilot flame must engulf the thermocouple.  
Clean and/or adjust the pilot for maximum flame  
impingement on the thermocouple.  
C. Defective thermocouple  
1. Check the thermocouple with a millivolt meter as  
follows: Disconnect the thermocouple from the valve  
and connect the red lead of the meter to the silver end  
of the thermocouple. Connect the black lead of the  
meter to the copper tubing of the thermocouple. Light  
the pilot and keep the knob depressed while taking  
readings. The meter readings should be greater than  
14 mV. If not, replace the thermocouple.  
3. The pilot is on, but there is A. A blockage is preventing  
1. Inspect the burner orifice for obstruction. Call a  
qualified service technician.  
no gas to the main burner;  
the valve knob is on.  
gas flow.  
B. Defective valve.  
1. Replace the gas valve. Call a qualified service  
technician.  
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Reference Materials  
7
A. Replacement Parts  
Service Parts  
FIRESIDE HEaRtH KItS  
Exploded Parts Diagram  
Beginning Manufacturing Date:8/1/2010  
Ending Manufacturing Date: Active  
TM  
1 - Burner Pan Assembly  
18 in., 24 in., 30 in.  
2 - Grate Assembly  
18 in., 24 in., 30 in.  
10  
11  
9
Hearth Kit Assemblies-NATURAL  
5
Hearth Kit Assemblies- LP  
8
6
4
3
7
3
14  
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Service Parts  
FIRESIDE HEaRtH KItS  
Beginning Manufacturing Date: 8/1/2010  
Ending Manufacturing Date: Active  
TM  
Service Parts List  
#
1
2
3
4
5
Description of Part  
Burner Pan Assembly  
Grate Assembly  
Valve -  
18NG/LP  
SRVAGLBP14  
SRVAG16  
24NG/LP  
SRVAGLBP18  
SRVAG20  
30NG/LP  
SRVAGLBP24  
SRVAG24  
Qty.  
1
1
1
1
1
SRVAF1000  
SRVE61L503B1  
SRV09-1005  
SRVAF1000  
SRVE61L503B1  
SRV09-1005  
SRVAF1000  
SRVE61L503B1  
SRV09-1005  
* LP-Pilot Assy  
* NG-Pilot Assy  
5
6
7
* Thermocouple NG only  
NG Orifice  
SRV07-1009  
BPO-2-26  
AM-2-47  
SRV07-1009  
BPO-2-20  
AM-2-47  
SRV07-1009  
BPO-2-16  
AM-2-42  
1
1
1
LP Orifice  
8
9
Regulator (LP only)  
Connector Tube  
SRV08-1030  
SRV3814NXN  
SRVMT805-VC  
SRV500-SC  
SRV08-1030  
SRV3814NXN  
SRVMT805-VC  
SRV500-SC  
SRV08-1030  
SRV3814NXN  
SRVMT805-VC  
SRV500-SC  
1
1
1
1
1
2
1
10 Valve Shield  
11 Damper Stop Assembly  
Sand (NG only)  
SRVACC15  
SRVACC15  
Sand (NG only)  
SRVACC15  
SRVACC10  
SRVACC11  
Lava Rock  
SRVACC10  
SRVACC10  
Lava Rock  
Vermiculite (LP only)  
Vermiculite (LP only)  
Glowing Embers  
Glowing Embers  
Hearth Kit Install  
SRVACC11  
SRVACC11  
SRVACC12  
SRVACC11  
SRVACC11  
SRVACC12  
1
2
1
2
1
SRVACC12  
4004-318  
4004-318  
4004-318  
* Stock to Depot  
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Service Parts  
FIRESIDE HEaRtH KItS  
Exploded Parts Diagram  
Beginning Manufacturing Date:8/1/2010  
Ending Manufacturing Date: Active  
TM  
1 - Burner Pan Assembly  
18 in., 24 in., 30 in.  
2 - Grate Assembly  
18 in., 24 in., 30 in.  
9
11  
10  
Valve Assemblies  
See Thru Hearth Kit Assemblies- NG  
5
See Thru Hearth Kit Assemblies- LP  
6
8
4
3
7
3
16  
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Service Parts  
FIRESIDE HEaRtH KItS  
Service Parts List  
Beginning Manufacturing Date: 8/1/2010  
Ending Manufacturing Date: Active  
TM  
#
1
2
3
4
5
5
6
7
8
9
Description of Part  
Burner Pan Assembly  
Grate Assembly  
Valve -  
STSP18NG  
SRVOBP-14ST  
SRVSTG20  
STSP24NG  
STSP18LP  
SRVOBP-14ST  
SRVSTG20  
STSP24LP  
SRVOBP-18ST  
SRVSTG20  
Qty.  
1
SRVOBP-18ST  
SRVSTG20  
1
SRVAF1000  
SRVAF1000  
SRVAF1000  
SRVAF1000  
1
* Pilot Assy - LP  
* Pilot Assy - NG  
* Thermocouple  
NG Orifice  
SRVE61L503B1  
SRVE61L503B1  
1
SRV09-1005  
SRV07-1009  
BPO-2-24  
SRV09-1005  
SRV07-1009  
BPO-2-20  
1
1
1
LP Orifice  
AM-2-45  
AM-2-42  
1
Regulator (LP only)  
Connector Tube  
SRV08-1030  
SRV3814NXN  
SRVMT805-VC  
SRV500-SC  
SRV08-1030  
SRV3814NXN  
SRVMT805-VC  
SRV500-SC  
1
SRV3814NXN  
SRVMT805-VC  
SRV500-SC  
SRV3814NXN  
SRVMT805-VC  
SRV500-SC  
1
10 Valve Shield  
11 Damper Stop Assembly  
Sand  
1
SRVACC15  
SRVACC15  
2
2
2
2
Vermiculite  
SRVACC11  
SRVACC10  
SRVACC12  
SRVACC11  
SRVACC10  
SRVACC12  
Lava Rock  
SRVACC10  
SRVACC12  
SRVACC10  
SRVACC12  
Glowing Embers  
Hearth Kit Install  
4004-318  
4004-318  
4004-318  
4004-318  
1
* Stock to Depot  
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B. Optional Components  
Available for All Models  
REM-KIT  
Conversion Kit- From manual to variable flame with optional remote control  
Conversion Kit- From manual to on/off with a log switch  
LSK100-KIT  
18  
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19  
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TM  
20  
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D. Contact Information  
TM  
Please contact your Hearth & Home Technologies dealer with any questions or concerns.  
For the number of your nearest Hearth & Home Technologies dealer, please call 1-800-927-6841 or 1-888-427-3973.  
- NOTES -  
CAUTION  
DO NOT DISCARD THIS MANUAL  
Read, understand  
and follow these  
instructions for safe  
installation and  
operation.  
Leave this manual with  
party responsible for  
use and operation.  
Important operating  
and maintenance  
instructions included.  
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