INSTALLATION & OPERATING
INSTRUCTIONS
GarnetE SERIES
ELECTRIC STOVE
SAVE THESE INSTRUCTIONS
Note: Read these instructions completely
before beginning installation. Failure to follow
them could cause heater malfunction resulting
in serious injury and/or property damage.
CAUTION:
Do not expose this heater to the elements
(such as rain, etc.).
WARNING!
WARNING!
All electric heaters have hot and arcing or sparking parts
inside. Do not use it in areas where gasoline, paint or flam-
mable liquids are or stored. Do not use where the heater
may be exposed to flammable vapors.
This heater is tested and listed for use only with the
optional accessories listed in these instructions. Use
of optional accessories not specifically tested for this
heater could void the heater warranty and/or result in a
safety hazard.
WARNING!
WARNING!
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to
this manual. For assistance or additional information, con-
sult a qualified installer.
Do not modify this heater. Use it only as described in
this manual. Any other use not recommended by the
manufacturer may result in fire, electric shock or per-
sonal injury and void the warranty.
Hearth & Home Technologies Inc.
1445 North Highway, Colville, WA 99114-2008
4035-161 Rev A
Download from Www.Somanuals.com. All Manuals Search And Download.
Hearth & Home Technologies Inc.
1445 North Hwy., Colville, WA 99114-2008
A. LISTING APPROVALS
U.S. And Canada Certification
The GarnetE Series heater has been tested in accordance with the UL2021 Standards for fixed and location-dedicated electric
room heaters in the United States, the current CSA C22.2 NO. 46 in Canada and has been listed by Underwriters Laboratories Inc.
for installation as described in this manual. All components are UL or CSA safety certified.
If you need assistance during installation, please contact your local dealer or the Quadra-Fire Technical Services Department,
Hearth & Home Technologies Inc., 1445 North Hwy., Colville, WA 99114-2124, 1-800-926-4356.
Quadra-Fire ® is a registered trademark of Hearth & Home Technologies Inc.
MODEL
Description
Voltage
Watts
Amps
Electric
Stove
GarnetE
120
1500
12.5
B. HEATER DIMENSIONS
5/04
4035-161 Rev A
3
GarnetE SERIES ELECTRIC FIREPLACE
Download from Www.Somanuals.com. All Manuals Search And Download.
Hearth & Home Technologies Inc.
1445 North Hwy., Colville, WA 99114-2008
C. LOCATION AND CLEARANCES
WARNING!
WARNING!
Due to high temperatures, this heater should be located
out of high traffic areas. Keep combustible materials such
as furniture, pillows, bedding, papers, clothes and curtains
at least 3 ft (.9M) from the front of the heater.
Never locate this heater where it may fall into a bathtub or
other water container.
CAUTION:
Do not expose heater to the elements (such as rain, etc.).
Note: Minimum clearances must be maintained at all times.
Illustrations throughout these instructions reflect typical instal-
lations and are for design purposes only. Actual installation may
vary slightly due to individual design preferences.
CAUTION:
The illustrations and diagrams used throughout these installa-
tion instructions are not drawn to scale.
Wear gloves and safety glasses for protection during
installation and maintenance.
1. Heater Locations and Space Requirements
Figure 1 illustrates a variety of ways the heater may be located in a room. The GarnetE Series Electric Stove may be installed
directly on the floor or raised on a hearth.
2. Clearances
Figure 1 shows all clearances that must be maintained around the heater.
Figure 1 - Heater Locations
5/04
4035-161 Rev A
4
GarnetE SERIES ELECTRIC FIREPLACE
Download from Www.Somanuals.com. All Manuals Search And Download.
Hearth & Home Technologies Inc.
1445 North Hwy., Colville, WA 99114-2008
D. WIRING
WARNING!
Always use properly grounded, fused and polarized outlets. Always
use ground fault protection where required by electrical code.
Figure 2 - Wiring Diagram
ꢀ
E. FINAL INSTALLATION
1. Remove Top
a. Grasp both sides of the top and lift straight up.
b. Place the top in a safe location so it does not get scratched
or chipped.
2. Remove Front
a. Grasp the middle of the front and lift straight up.
b. Place the front in a safe location so it does not get
scratched or chipped.
3. Remove Screen
a. To remove the screen, lift up on the bottom of the screen
in the middle and pull forward.
b. Once it clears the bracket pull down.
c. Place in a safe location.
Figure 3 - Remove Top, Front and Screen
5/04
4035-161 Rev A
5
GarnetE SERIES ELECTRIC FIREPLACE
Download from Www.Somanuals.com. All Manuals Search And Download.
Hearth & Home Technologies Inc.
1445 North Hwy., Colville, WA 99114-2008
4. White Rock Installation
a. Remove the bag of rock from the stove.
b. Open the bag and place the rock over the glass to create an ember bed. You need not use the entire bag. See Figure 4.
5. Replace the Components
Reverse the procedures in Steps 1-3 of this section.
Figure 4 - Place White Rock
5/04
4035-161 Rev A
6
GarnetE SERIES ELECTRIC FIREPLACE
Download from Www.Somanuals.com. All Manuals Search And Download.
Hearth & Home Technologies Inc.
1445 North Hwy., Colville, WA 99114-2008
F. OPERATING INSTRUCTIONS
The operating controls are located on the back of the heater.
1. Main Power Switch
a. When the main power switch is turned on, it provides power to all functions.
b. When used in conjunction with RC-ELEC-QUAD remote control the switch should remain in the “ON” position.
2. Intensity Switch
Controls the intensity of the ember bed and flame.
3. Heater Switch
a. The heater switch provides power to the heater system.
b. The RC-ELEC-QUAD remote control does not control this function.
4. Thermostat
a. The thermostat allows you to adjust to the desired room temperature.
b. To adjust the thermostat, turn the control knob clockwise all the way, then turn the knob counterclockwise until you hear a
“click”.
c. To increase the desired temperature, turn the knob clockwise.
d. To decrease the desired temperature, turn the knob counterclockwise.
G. MAINTENANCE INSTRUCTIONS
WARNING!
Always disconnect power and allow the heater to cool before performing any cleaning, maintenance or relocation of this
heater. Turn controls to “OFF” and remove the plug from the outlet or turn off the circuit breaker to the heater.
1. Cleaning the Firebox and Control Compartment
a. Turn the stove off and disconnect the power cord from
the outlet.
b. Allow the heater to cool before cleaning.
c. Remove the top of the stove by grasping the top on both
sides and lifting up.
d. Remove the heating system. See Figure 5. Rest it on
top of the heater so it does not fall.
e. Remove the firebox top to access the log area.
f. Replace all parts after cleaning has been completed.
g. Plug in the power cord.
Figure 5 - Remove the Heating System
5/04
4035-161 Rev A
7
GarnetE SERIES ELECTRIC FIREPLACE
Download from Www.Somanuals.com. All Manuals Search And Download.
Hearth & Home Technologies Inc.
1445 North Hwy., Colville, WA 99114-2008
2. Cleaning the Back Glass
The glass is cleaned in the factory during the assembly process. During shipment, installation, handling, etc., the glass
surface may collect dust particles. These can be removed by buffing lightly with a clean dry cloth.
To remove fingerprints or other marks, the glass can be cleaned with a damp cloth using a good quality household glass cleaner.
The glass should be completely dried with a lint free cloth or paper towel.
In the event of glass breakage, vacuum all remaining glass pieces with a shop vac. DO NOT VACUUM IF PIECES ARE HOT!
Replace glass with only a glass panel ordered direct or through your local distributor. Never use substitute material. Only fully
tempered soda lime safety glass may be used on this heater.
3. Replacing the Light Bulb
The light bulb will need to be replaced when the flame and/or ember bed is dark. Replace the bulb with a 75 watt halogen bulb
with mini-candelabra base. Do not exceed 75 watts per bulb. Light bulbs can be purchased at a local hardware or lighting store,
online or by phone. To order online, log onto www.lite-house.com or call 1-800-838-0977. We recommend you use Sylvania model
75Q/CL/MC/RP or Satco model S3157.
a. Turn off the circuit breaker or unplug the stove before replacing the light bulb.
b. Light bulb access is on the bottom of the stove.
c. Locate and remove the screw. See Figures 6-7.
d. Lower the cover plate to access the light bulb.
e. Carefully remove the burned out bulb from the light socket. Place the new bulb in the socket. Follow directions on the light
bulb package for handling requirements.
f. Reinstall the cover plate. Make sure all wires are back inside the stove.
g. Reinstall the screw removed earlier.
h. Plug the stove’s power cord into the electrical outlet and turn the switch to “ON”.
Safety Note:
Handle glass with care to avoid striking, scratching or
slamming shut. NEVER clean glass when it is hot. Keep
children and pets a safe distance away.
WARNING!
To avoid accidental burning of the skin, allow at least
5 minutes for the light bulb to cool before touching it.
Figure 7 - Replacing the Bulb
Figure 6 - Removing Screw
5/04
4035-161 Rev A
8
GarnetE SERIES ELECTRIC FIREPLACE
Download from Www.Somanuals.com. All Manuals Search And Download.
Hearth & Home Technologies Inc.
1445 North Hwy., Colville, WA 99114-2008
H. TROUBLESHOOTING
Issues
Possible Causes
Solutions
Heater doesn't turn on with the main
switch or remote transmitter.
1. Power switch is "OFF."
2. Circuit breaker is tripped.
1. Turn the power switch to the "ON" position.
2. May need to put the heater on a dedicated service or
reduce the number of appliances on the circuit.
3. Heater is unplugged from wall outlet.
4. Loose wiring.
3. Plug the cord into an outlet.
4. Check all wiring for loose connections.
1. Replace the bulb.
Heater is on, but no flame or low
flame intensity.
1. The bulb is burned out.
2. Loose wiring.
2. Check all wiring for loose connections.
1. Check all wiring for loose connections.
2. Reattach the flame element to the motor.
Flames are frozen.
1. Loose wiring.
2. Flame element is not attached to the
motor.
3. Motor is defective.
3. Replace the motor.
Excessive noise in the lower portion
of the appliance.
1. Flame element isn't seated properly.
2. Motor is defective.
1. Reinstall the flame element.
2. Replace the motor.
Heating system doesn't come on.
1. Heating system switch is "OFF".
2. Thermostat is set too low.
1. Turn the heating system switch to the "ON" position.
2. Turn the thermostat knob clockwise until you hear a
"click."
3. Heating system is overheated.
3. The heating system is protected by a thermal cutout
switch. Shut off all switches. Wait 5 minutes, then turn
the heater on.
4. Loose wiring.
4. Check all wiring for loose connections.
1. Check all wiring for loose connections.
2. Replace the heating system.
Fan runs but no heat is put out.
1. Loose wiring.
2. Bad heating element.
1. Loose wiring.
Heating element is on but fan doesn't
run.
1. Check all wiring for loose connections.
2. Replace the heating system.
2. Fan is defective.
1. Thermostat is set too high.
The heater doesn't turn off.
1. Turn the thermostat knob counterclockwise until you hear
a "click".
Excessive noise in upper portion of
the heater.
1. Build up of dirt on the fans.
2. Heater fan is defective.
1. Remote is out of range.
2. Low batteries.
1. Clean all fans.
2. Replace the heating system.
1. Move remote closer to the heater.
2. Replace the batteries.
Remote control doesn't work.
Odor.
1. The heater may emit a slight, harmless
odor when first used. This is a normal
condition caused by initial heating of the
internal parts and will not occur again.
5/04
4035-161 Rev A
9
GarnetE SERIES ELECTRIC FIREPLACE
Download from Www.Somanuals.com. All Manuals Search And Download.
Hearth & Home Technologies Inc.
1445 North Hwy., Colville, WA 99114-2008
I. REPLACEMENT PARTS
Replacement parts are available from your distributor/dealer.
Log Set
5/04
4035-161 Rev A
10
GarnetE SERIES ELECTRIC FIREPLACE
Download from Www.Somanuals.com. All Manuals Search And Download.
Hearth & Home Technologies Inc.
1445 North Hwy., Colville, WA 99114-2008
#
Description of Part
GARNETE
Qty.
R
1
2
3
4
5
6
7
8
9
Top Casting
** Specify Color
** Specify Color
** Specify Color
4035-151
4035-155
4035-152
4035-305
4035-321
4035-308
4035-804
4035-801
4035-311
33961
1
2
1
1
1
1
1
2
1
1
1
2
1
1
2
1
1
1
2
1
1
2
1
1
1
1
1
1
1
2
2
1
2
1
1
1
1
1
4
1
1
1
**
**
**
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Side Casting
Front Casting
Front Screen Assembly
Heater Assembly
Socket Assembly
Air Deflector
Air Channel
Flame Panel
10 Lens
11 Back Glass
12 Retainer
13 Halogen Bulb
14 Box Bottom
4035-302
13585
16 Split Bushing
17 Bottom Light Shield
18 Light Shield
4035-320
4035-318
4030-802
12652
19 Two Prong Power Cord
20 Rocker Switch
21 Motor
4035-810
4035-826
4035-306
4035-825
4035-824
4030-873
4035-301
4035-809
25611
22 (Thermostat) Knob
23 Upper Casting Support
24 Heater Switch Label
25 Power Switch Label
26 Strain Relief Bushing
27 Box Back
28 Variable Control
29 Snap-in Cord Clip
30 Bi-metal Thermostat
32 3x10 mm PH PN ZC Machine Screw
33 Lower Casting Support
34 Knob
4035-808
4021-040
4035-307
19942
35 #5x5/16 PPH SM Screw Type AB Zinc
36 Ember Bed Glass
37 Hearth Pan
4030-838
4035-800
4035-205
25600
38 Grommet
39 Flame Element Kit
40 Front Reflector
41 Dust Cap
4030-200
4035-316
23491
42 Outer Bottom Light Shield
Log Assembly
4035-322
4035-156
4021-173
Rock
** Contact your local distributor/dealer to order Casting part
REPLACEMENT PARTS
5/04
4035-161 Rev A
11
GarnetE SERIES ELECTRIC FIREPLACE
Download from Www.Somanuals.com. All Manuals Search And Download.
INDEX
A
Arrow
F
Fan 9
Final Installation 5
Fire 1
Firebox 7
Flame Intensity 9
Flammables 1, 2
L
Listing Approvals 3
Loose Wiring 9
S
2
Safety 1, 2, 4, 5, 7, 8
Space Requirements 4
Stove Openings 2
Switch
B
M
Back Glass 8
Bathrooms 2, 4
Bulbs 8, 9
Main Power Switch 7
Main Switch 9
Maintenance 2
Maintenance Instructions 7
Motor 9
Heater 7, 9
Intensity 7
Main 9
C
G
Grilles 2
Ground Fault Protection 2
Certification 3
Circuit Breaker 9
Cleaning 2, 7, 8
Clearances 4
Codes
Electrical 3
Combustible Materials 2, 4
Control Compartment 7
CSA C22.2 NO. 46 3
Main Power 7
T
N
Noise 9
Thermostat 7, 9
Top/Grating 5
Troubleshooting 9
H
Heater Fan 9
O
Odor 9
Operating Instructions 7
Optional Accessories 1
Outdoor Use 2
Outlets 2, 9
Heater Locations 4
Heater Malfunction 9
Heater Switch 9
Heating Element 9
Heating System Switch 7
High Traffic Areas 4
U
UL2021 3
W
D
Dimensions 3
White Rock 6
Wiring 5
Wood Fuel 2
R
I
E
Remote Control 9
Replacement Parts 10, 11
Replacing the Light Bulb 8
Initialization
Remote 9
Intensity Switch 7
Electric Shock 1
Electrical Codes 3
Extension Cord 2
WARRANTY
Hearth & Home Technologies Inc. (HHT) Electric Fireplaces are tested and inspected prior to shipment and are
guaranteed from defect to the purchaser of each new product. Any part which proves to be defective in material or
workmanship under normal use within one year will be repaired or replaced without charge.* The Company will not
be responsible for any expense incurred for installation, removal from service, or transportation costs. Any such
defect should be brought to the attention of the Dealer where the product was purchased and is authorized to repair
or replace within the terms of this warranty.
The Company’s only obligation under this warranty will be at its sole option to repair or replace any part proving
defective or to refund the purchase price thereof.
The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or
damage arising out of the use of or inability to use the product.
The warranty will not apply if, in the sole judgement of the Company, damage or failure has resulted from accident,
alteration, misuse, abuse, incorrect installation, or operation on an incorrect power source.
The foregoing is in lieu of all other warranties expressed, implied, or statutory, and the Company neither assumes,
nor authorizes any person to assume for it any other obligation, or liability in connection with said product.
*Light bulbs are not covered in the warranty.
How to Obtain Service
To obtain service under this warranty you must:
1. Send written notice of the claimed condition to Quadra-Fire Technical Service Department, Hearth & Home Technologies
Inc., 1445 North Hwy., Colville, WA 99114-2124.
2. Provide proof of purchase, model number, serial number, and manufacturing date code to HHT.
3. Provide HHT reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Heater
prior to any repair or replacement work and before the Heater or any component of the Heater has been removed from
the place of original installation.
4. Obtain HHT’s consent to any warranty work before the work is done.
ADDITIONAL INFORMATION: If you would like information on current Quadra-Fire products or want to locate a dealer in
your area, call 1-800-926-4356.
©2003 Quadra-Fire® is a Registered Trademark of Hearth & Home Technologies Inc.
5/04
4035-161 Rev A
GarnetE SERIES ELECTRIC FIREPLACE
Download from Www.Somanuals.com. All Manuals Search And Download.
12
|