Installation Instructions / Warranty
Metris
31060XX1
31020XX1
31261XX1
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Installation
Place the faucet and the sealing ring on the countertop.
From below, install the fiber washer, friction washer and
mounting nut. Tighten the mounting nut and the tension-
ing screws.
sealing ring
fiber washer
friction washer
mounting nut
tensioning screws
Attach the hoses to the supply stops with 3/8” compres-
sion fittings (not included). Use two wrenches, as shown,
to prevent the hoses from twisting or from becoming
loose.
Install the pop-up drain (see page 4).
Turn on the water and check all connections for leaks.
3
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Install the Pop-up Drain
plunger
height adjuster
flange
Remove the plunger assembly.
Unscrew the drain outlet flange from the
tee.
Unscrew the tailpiece from the tee. Wrap
the threads with plumbers’ thread tape and
replace.
Install the white, flexible sealing gasket to
the flange. Place it in the sink outlet.
sealing gasket
From under the sink, install the black mack
gasket, white friction ring and retainer nut
to the flange. Do not tighten the nut against
the bottom of the sink at this time.
mack gasket
friction ring
retainer nut
pull rod
Thread the tee and tailpiece to the flange.
The pivot must face the faucet. If neces-
sary, turn the drain assembly.
tee
Tighten the retainer nut.
pivot ball nut
Place the plunger assembly in the drain.
Install the horizontal rod so that the end
goes through the loop in the bottom of the
height adjuster.
tailpiece
horizontal rod
swivel connector
Install and hand tighten the pivot ball nut.
Attach the swivel connector to the end of
the horizontal rod.
Attach the swivel connector to the end
of the pull rod. Position as desired and
tighten with a small, flathead screwdriver.
4
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Reset the High Temperature Limit Stop (optional)
Close the drain OR cover it with a wash cloth.
Use the included 4 mm Allen wrench to push the
screw cover into the handle. Retrieve the screw
cover when the handle is removed.
Use the 4mm Allen wrench to loosen the handle
screw 4 complete revolutions. Remove the
handle and put it in a safe place.
Remove the decorative nut cover and put it in a
safe place.
Remove the handle screw from the stem of the
cartridge. Remove the high temperature limit
stop.
Replace the high temperature limit stop so that
the pin on the cartridge is in the desired slot on
the limit stop. Note: the temperatures given in
the diagram assume a water heater temperature
o
o
of 140 F, a cold water temperature of 50 F
and a water pressure of 45 PSI.
Replace the decorative nut cover. Replace the handle screw. Use the Allen wrench to turn the
screw 4 revolutions.
Replace the handle. Finish tightening the handle screw. Turn on the water and test the faucet.
5
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Replacement Parts
1
1.1
2
1
3
1.1
2
4
3
10
5
4
5
11
9
10
9
12
11
12
6
6
13
15
14
7
7
8
1
handle
screw cover
flange
31093XXX
96338000
97406XXX
97209000
92730000
95008000
13912XXX
13961000
1.1
2
3
nut
4
cartridge
seal
aerator
fixing set
connection hose 96321001
pull rod
5
6
7
8
9
96657XXX
96059000
98186000
92604000
97362XXX
97360XXX
10
11
12
13
14
15
handle screw
o-ring, 30 x 2
o-ring 35 x 2
ball joint
aerator
connection hose 96316001
XXX = color
000 = chrome
820 = brushed nickel
6
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Cleaning Recommendation for Hansgrohe Products
Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of the
market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain criteria when
cleaning.
Cleaning Materials for Faucets and Showers
Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the following points
when cleaning faucets and showers:
•
•
Only use cleaning materials which are explicitly intended for this type of application.
Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause considerable
damage.
•
•
Never mix one cleaning material with another.
Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge pads,
or micro fiber cloths.
Cleaning Instructions for Faucets and Showers
Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:
•
•
Clean the faucets and showers as and when required
Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the cleaner
on the fixture longer than necessary.
•
•
Regular cleaning can prevent calcification.
When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as droplets can
enter openings and gaps and cause damage.
•
After cleaning, rinse thoroughly with clean water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.
Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.
Components with damaged surfaces must be replaced or injury could result.
Damage caused by improper treatment is not covered under the warranty.
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to
Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and installed in either the United States or
Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship
as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product that proves defective
because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is unable to provide a
replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of
the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a
consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you
own the product and the home in which the product is originally installed. If you purchased the product for use primarily for any other purpose,
7
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including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products,
and (ii) for 5 years, with respect to AXOR products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A.
B.
Conditions, malfunctions or damage not resulting from defects in material or workmanship.
Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse,
negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products, or the use of the
product in any manner contrary to the product instructions. (3) Conditions in the home such as excessive water pressure or corrosion.
C.
D.
Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installation or reinstallation
of the product (including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product.
Accessories, connected materials and products, or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free (800) 334-0455.
In requesting warranty service, you will need to provide
1.
2.
3.
The sales receipt or other evidence of the date and place of purchase.
A description of the problem.
Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492 Bluegrass Lakes
Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY
OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES,
ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. This warranty gives you specific legal rights, and you may have other rights which vary from State to State. You may be required by
law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under the
Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect. Prior to installing,
always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. If you have questions at
any time about the use, installation, or performance of your Hansgrohe product, or this warranty, please call or write to us or call us toll-free at
800 334 0455.
Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. 770 360-9880 • Fax 770 360 9887
www.hansgrohe-USA.com
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