HannsG Computer Monitor AG172 User Manual

17 inch TFT LCD Monitor  
AG172  
USER’S MANUAL  
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User’s Manual  
TCO’99  
Congratulations!  
You have just purchased a TCO’99 approved and labelled product! Your choice has  
provided you with a product developed for professional use. Your purchase has also  
contributed to reducing the burden on the environment and also to the further development  
of environmentally adapted electronics products.  
Why do we have environmentally labelled computers?  
In many countries, environmental labelling has become an established method for  
encouraging the adaptation of goods and services to the environment. With the growing  
manufacture and usage of electronic equipment throughout the world, there is a recognized  
concern for the materials and substances used by electronic products with regards to their  
eventual recycling and disposal. By proper selection of these materials and substances, the  
impact on the environment can be minimized.  
There are also other characteristics of a computer, such as energy consumption levels, that  
are important from the viewpoints of both the work (internal) and natural (external)  
environments. Electronic equipment in offices is often left running continuously, resulting in  
unnecessary consumption of large amounts of energy and additional power generation.  
From the standpoint of carbon dioxide emissions alone, it is vital to save energy.  
What does labelling involve?  
The product meets the requirements for the TCO’99 scheme which provides for  
international and environmental labelling of personal computers and/or displays. The  
labelling scheme was developed as a joint effort by the TCO (The Swedish Confederation  
of Professional Employees), Svenska Naturskyddsforeningen (The Swedish Society for  
Nature Conservation) and Statens Energimyndighet (The Swedish National Energy  
Administration).  
Approval requirements cover a wide range of issues: ecology, ergonomics, emission of  
electrical and magnetical fields, energy consumption and electrical safety.  
Ecological criteria impose restrictions on the presence and use of heavy metals, brominated  
and chlorinated flame retardants, and other substances. The product must be prepared for  
recycling and the manufacturing site(s) shall be certified according to ISO14001 or EMAS  
registered.  
Energy requirements include a demand that the system unit and/or display, after a certain  
period of inactivity, shall reduce its power consumption to a lower level in one or more  
stages. The length of time to reactivate the system unit shall be reasonable for the user.  
Labelled products must meet strict environmental demands, for example, in respect of the  
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reduction of electrical and magnetical fields as well as work load and visual ergonomics.  
Below you will find a brief summary of the ecological requirements met by this product. The  
complete ecological criteria document can be found at TCO Development’s website  
TCO Development  
SE-114 94 STOCKHOLM, Sweden  
Fax: +46 8 782 92 07  
Information regarding TCO’99 approved and labelled products may also be obtained at  
Ecological requirements  
Flame retardants  
Flame retardants may be present in printed wiring board laminates, cables, and housings.  
Their purpose is to prevent, or at least to delay the spread of fire. Up to 30% by weight of  
the plastic in a computer casing can consist of flame retardant substances. Many flame  
retardants contain bromine or chlorine, and these flame retardants are chemically related to  
PCBs (polychlorinated biphenyls). Both the flame retardants containing bromine or chlorine  
and the PCBs are suspected of giving rise to health effects, including reproductive damage  
in fish-eating birds and mammals, due to the bio-accumulative* processes when not  
disposed of in accordance with strict standards for disposal.  
TCO’99 requires that plastic components weighing more than 25 grams shall not contain  
flame retardants with organically bound bromine or chlorine. Flame retardants are allowed  
in the printed wiring board laminates due to the lack of commercially available alternatives.  
Cadmium**  
Cadmium is present in rechargeable batteries and in the colour-generating layers of certain  
computer displays. TCO’99 requires that batteries, the colour-generating layers of display  
screens, and the electrical or electronics components shall not contain any cadmium.  
Mercury**  
Mercury is sometimes found in batteries, relays and switches. TCO’99 requires that  
batteries shall not contain any mercury. It also demands that mercury is not present in any  
of the electrical or electronics components associated with the labelled unit. There is  
however one exception. Mercury is, for the time being, permitted in the back light system of  
flat panel monitors as there today is no commercially available alternative. TCO aims on  
removing this exception when a mercury free alternative is available.  
Lead**  
Lead can be found in picture tubes, display screens, solders and capacitors. TCO’99  
permits the use of lead due to the lack of commercially available alternatives, but in future  
requirements TCO Development aims at restricting the use of lead.  
_____________________________  
* Bio-accumulative is defined as substances which accumulate in living organisms.  
**Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.  
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The display unit is an electric device which may contain hazardous materials/ components  
and that is needs to be taken care of at end of life according to following information  
RECYCLING INFORMATION  
We, the Hanns.G care very much about our environment protection strategy and firmly  
believe that it helps us have healthier earth via appropriate treatment and recycling of  
industrial technology devices at the end-of-life.  
These devices contain recyclable materials, which can be re-decomposed and re-integrated  
into brand-new marvels. On the contrary, other material can be classified to hazardous and  
poisoned substances. We strongly encourage you to contact the provided information to  
recycle this product.  
For more information, please visit  
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TABLE OF CONTENTS  
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SAFETY NOTICE  
1. The changes or modifications not expressly approved by the party responsible for  
compliance could void the user's authority to operate the equipment.  
2. Shielded interface cables and AC power cord, if any, must be used in order to comply  
with the emission limits.  
3. The manufacturer is not responsible for any radio or TV interference caused by  
unauthorized modification to this equipment. It is the responsibilities of the user to  
correct such interference.  
WARNING:  
To prevent fire or shock hazard, do not expose the monitor to rain or moisture. Dangerously  
high voltages are present inside the monitor. Do not open the cabinet. Refer servicing to  
qualified personnel only.  
PRECAUTIONS  
Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen sink, laundry  
tub, swimming pool or in a wet basement.  
Do not place the monitor on an unstable cart, stand, or table. If the monitor falls, it can  
injure a person and cause serious damage to the appliance. Use only a cart or stand  
recommended by the manufacturer or sold with the monitor. If you mount the monitor on  
a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit  
instructions.  
Slots and openings in the back and bottom of the cabinet are provided for ventilation. To  
ensure reliable operation of the monitor and to protect it from overheating, be sure these  
openings are not blocked or covered. Do not place the monitor on a bed, sofa, rug, or  
similar surface. Do not place the monitor near or over a radiator or heat register. Do not  
place the monitor in a bookcase or cabinet unless proper ventilation is provided.  
The monitor should be operated only from the type of power source indicated on the  
label. If you are not sure of the type of power supplied to your home, consult your dealer  
or local power company.  
Unplug the unit during a lightening storm or when it will not be used for long period of  
time. This will protect the monitor from damage due to power surges.  
Do not overload power strips and extension cords. Overloading can result in fire or  
electric shock.  
Never push any object into the slot on the monitor cabinet. It could short circuit parts  
causing a fire or electric shock. Never spill liquids on the monitor.  
Do not attempt to service the monitor by yourself; opening or removing covers can  
expose you to dangerous voltages and other hazards. Please refer all servicing to  
qualified service personnel.  
To ensure satisfactory operation, use the monitor only with UL listed computers which  
have appropriate configured receptacles marked between 100 - 240V AC, Min. 5A.  
The wall socket shall be installed near the equipment and shall be easily accessible.  
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SPECIAL NOTES ON LCD MONITORS  
The following symptoms are normal with LCD monitor and do not indicate a problem.  
Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn  
off the Power Switch and then turn it on again to make sure the flicker disappears.  
You may find slightly uneven brightness on the screen depending on the desktop pattern  
you use.  
The LCD screen has effective pixels of 99.99% or more. It may include blemishes of  
0.01% or less such as a missing pixel or a pixel lit all of the time.  
Due to the nature of the LCD screen, an afterimage of the previous screen may remain  
after switching the image, when the same image is displayed for hours. In this case, the  
screen is recovered slowly by changing the image or turning off the Power Switch for  
hours.  
If the screen suddenly flashes erratically or the backlighting fails, please contact your  
dealer or service center for repair. Do not attempt to repair the monitor yourself.  
LAMP DISPOSAL  
LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR  
DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. FOR MORE  
INFORMATION, CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG.  
FOR LAMP SPECIFIC DISPOSAL INFORMATION CHECK WWW.LAMPRECYCLE.ORG.  
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BEFORE YOU OPERATE THE MONITOR  
FEATURES  
17” TFT Color LCD Monitor  
Crisp, Clear Display for Windows  
Recommended Resolutions: 1280 X 1024 @60Hz  
EPA ENERGY STAR®  
Ergonomic Design  
Space Saving, Compact Case Design  
CHECKING THE CONTENTS OF THE PACKAGE  
The product package should include the following items:  
LCD Monitor  
Screen  
Base  
Cables and User manual  
Power Cord  
VGA Cable  
Audio Cable  
DVI-D Cable (dual input  
mode optional)  
User’s manual  
Warranty card  
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INSTALLATION INSTRUCTIONS  
Install  
Remove  
Figure.1. Installing and Removing the Base  
INSTALLATION:  
1. Align the monitor with the opening in the base.  
2. Note that the longer section of the base points forward.  
3. Snap the monitor into its base. A clear click sound will affirm that the base is connected  
correctly.  
4. Verify that the monitor is securely attached to the base by looking at the bottom of the  
base and making sure that the clips are fully engaged in the base.  
REMOVAL:  
1. Flip over the monitor so that it us upside down.  
2. Press the 1 clips that hold the monitor in place.  
3. Gently press and hold the 1 clips while pulling the base from the monitor unit they are  
unattached.  
POWER  
POWER SOURCE:  
1. Make sure that the power cord is the correct type required in your area.  
2. This LCD monitor has an Internal universal power supply that allows operation in either  
100/120V AC or 220/240V AC voltage area (No user adjustment is required.)  
3. Connect the AC-power cord one end to your LCD monitor’s AC-input socket, the other  
end to wall-outlet .  
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CONTROLS AND CONNECTORS  
CABLE CONNECTIONS:  
Turn off your computer before performing the procedure below.  
1. Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the  
other end to the computer’s D-Sub port.  
2. Connect one end of the 24-pin DVI-D cable (Dual input mode optional) to the back of the  
monitor and connect the other end to the computer’s DVI-D port.  
3. Connect the audio cable between the monitor's audio input and the PC's audio output  
(green port).  
4. Plug the AC-power cord one end to LCD monitor’s AC input socket, the other end to Wall  
outlet.  
5. Turn on your monitor and computer.  
Figure.2. Connecting Cables  
1.  
3.  
Power AC Input  
DVI-D Input (optional)  
2.  
4.  
Audio Input  
VGA Input  
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ADJUSTING THE VIEWING ANGLE  
For optimal viewing it is recommended to look at the full face of the monitor, then adjust  
the monitor’s angle to your own preference.  
Hold the stand so you do not topple the monitor when you change the monitor’s angle.  
You are able to adjust the monitor’s angle from -5° to 20°.  
monitor’s angle  
Figure.3.  
NOTES:  
Do not touch the LCD screen when you change the angle. It may cause damage or  
break the LCD screen.  
Be careful not to place fingers or hands near the hinges when tilting the monitor,  
otherwise pinching can result.  
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OPERATING INSTRUCTIONS  
GENERAL INSTRUCTIONS  
Press the power button to turn the monitor on or off. The other control buttons are located at  
front panel of the monitor (See Figure 4). By changing these settings, the picture can be  
adjusted to your personal preferences.  
The power cord should be connected.  
Connect the Signal cable from the monitor to the VGA card.  
Press the power button to turn on the monitor position. The power indicator will light up.  
Figure.4. External Control Button  
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FRONT PANEL CONTROL  
Power Button:  
Press this button to switch ON/OFF of monitor’s power.  
Power Indicator:  
Green — Power On mode.  
Orange — Off mode.  
MENU / ENTER:  
1. Activate the OSD menu or adjust the function settings and confirmation or  
2. Exit OSD menu when in volume OSD status.  
Volume < >:  
1. Activates the volume control when the OSD is OFF.  
2. Navigate through adjustment icons when OSD is ON or adjust a function when  
function is activated.  
Auto Adjust button:  
When OSD menu is in off status, press this button to activate the Auto Adjustment  
function.  
(The Auto Adjustment function is used to optimized the H-Position, V-Position, Clock and  
Focus.)  
NOTES:  
Do not install the monitor in a location near heat sources such as radiators or air dusts,  
or in a place subject to direct sunlight, or excessive dust or mechanical vibration or  
shock.  
Save the original shipping box and packing materials, as they will come in handy if you  
ever have to ship your monitor.  
For maximum protection, repackage your monitor as it was originally packed at the  
factory.  
To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn stains  
may be removed with a cloth lightly dampened with a mild detergent solution. Never use  
strong solvents such as thinner, benzene, or abrasive cleaners, since these will damage  
the cabinet. As a safety precaution, always unplug the monitor before cleaning it.  
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HOW TO ADJUST A SETTING  
OSD Diagram  
OSD Description  
Brightness adjustment:  
Select theBrightnessoption on theMain  
Menu. Enter the option and adjust the  
level.  
Contrast adjustment:  
Select the Contrastoption on theMain  
Menu. Enter the option and adjust the  
level.  
How to adjust screen position and  
quality:  
Select Image Settingon the Main  
Menu, and then enter the option.  
Horizontal position adjustment:  
Select the H-positionoption to shift the  
screen image to the left or right. Enter the  
option and adjust the level.  
Vertical position adjustment:  
Select the V-positionoption to shift the  
screen image up or down. Enter the option  
and adjust the level.  
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OSD Diagram  
OSD Description  
Clock adjustment:  
Select the Clock Adjustmentoption to  
reduce the vertical flicker of characters on  
the screen. Enter the option and adjust the  
level.  
Phase adjustment:  
Select the Phase Adjustmentoption to  
reduce the horizontal flicker of characters  
on the screen. Enter the option and adjust  
the level.  
How to adjust color:  
Press 'MENU/ENTER' button to select the  
Color Settingmenu.  
Move the cursor to one of the preset options  
and select it.  
User defined option:  
Move the cursor to the User option and  
select it  
1. To adjust the red, enter the Roption  
and adjust the level.  
2. To adjust the green, enter theGoption  
and adjust the level.  
3. To adjust the blue, enter the Boption  
and adjust the level.  
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OSD Diagram  
OSD Description  
How to set the OSD:  
SelectOSD Settingon theMain Menu,  
and then enter the option.  
OSD horizontal adjustment:  
Select the OSD H-Positionoption to  
adjust the horizontal position of the OSD.  
Enter the option and adjust the level.  
OSD vertical position adjustment:  
Select the OSD V-Positionoption to  
adjust the vertical position of the OSD.  
Enter the option and adjust the level.  
OSD timer setting:  
Select theOSD Time-outoption to set the  
OSD time out from 10 to 120 seconds.  
Enter the option and adjust the level.  
OSD Transparency setting:  
Select the OSD Transparencyoption to  
adjust the transparency of the OSD. Enter  
the option and adjust the level.  
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OSD Diagram  
OSD Description  
OSD color setting:  
Select the OSD Colorsetting option to  
adjust the color of the OSD. Enter the option  
and adjust the level.  
Language:  
Select the Languageoption to change  
the language of the OSD. Enter the option  
and select a language.  
(Reference only, the OSD Language is  
depended on selected model)  
Volume adjustment:  
Select the Volumeoption to change the  
volume level. Enter the option and adjust  
the level.  
Sharpness:  
Select the Sharpnessoption to adjust the  
sharpness of the display. Set the value from  
0 to 6.  
DOS mode:  
Select the DOS modeoption to set the  
monitor for use with PC. Enter the option  
and select 720 × 400 or 640 × 400.  
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OSD Diagram  
OSD Description  
Recall the factory settings:  
Select the Factory Presetoption to reset  
to the monitor’s default setting. This will  
erase the current settings. Enter the option  
and select On or Off.  
Input Setting:  
Select theInput Settingoption to change  
between the analog (D-Sub) or Digital (DVI)  
source. Enter the option and select Analog  
or Digital.  
PLUG AND PLAY  
Plug & Play DDC2B Feature  
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC  
STANDARD. It allows the monitor to inform the host system of its identity and, depending  
on the level of DDC used, communicate additional information about its display capabilities.  
The DDC2B is a bidirectional data channel based on the I²C protocol. The host can request  
EDID information over the DDC2B channel.  
THIS MONITOR WILL APPEAR TO BE NON-FUNCTIONAL IF THERE IS NO VIDEO  
INPUT SIGNAL. IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY, THERE  
MUST BE A VIDEO INPUT SIGNAL.  
This monitor meets the Green monitor standards as set by the Video Electronics Standards  
Association (VESA) and/or the United States Environmental Protection Agency (EPA) and  
The Swedish Confederation Employees (NUTEK). This feature is designed to conserve  
electrical energy by reducing power consumption when there is no video-input signal  
present. When there is no video input signal this monitor, following a time-out period, will  
automatically switch to an OFF mode. This reduces the monitor's internal power supply  
consumption. After the video input signal is restored, full power is restored and the display  
is automatically redrawn. The appearance is similar to a "Screen Saver" feature except the  
display is completely off. The display is restored by pressing a key on the keyboard, or  
clicking the mouse.  
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User’s Manual  
TECHNICAL SUPPORT (FAQ)  
Q & A FOR GENERAL DEFECTIVE  
PROBLEM & QUESTION  
POSSIBLE SOLUTION  
*Check if the Power Switch is in the ON position  
*Power Cord should be connected  
Power LED is not on  
*Check if the PC system is Plug & Play compatible  
*Check if the Video Card is Plug & Play compatible  
*Check if the D-15 plug pin of Video Cable is bent  
No Plug & Play  
Picture is dim, bright or  
fuzzy  
*Adjust the Clock, Phase, Contrast or Brightness Controls.  
Picture bounces or a wave  
pattern is present in the  
picture  
*Move away electrical devices that may cause electrical  
interference.  
*Computer Power Switch should be in the ON position.  
*Computer Video Card should be snugly seated in its slot  
*Make sure monitor’s video cable is properly connected to  
the computer.  
*Inspect monitor’s video cable and make sure none of the  
pins are bent.  
The power LED is ON  
(orange) but there’s no  
video or no picture.  
*Make sure computer is operational by hitting the CAPS  
LOCK key on the keyboard while observing the CAPS  
LOCK LED. The LED should either turn ON or OFF after  
hitting the CAPS LOCK key.  
Missing one of the primary  
colors (RED, GREEN, or  
BLUE)  
*Inspect the monitor’s video cable and make sure that  
none of the pins are bent.  
Screen image is not  
*Adjust pixel frequency CLOCK and PHASE or press  
hot-key (AUTO)  
centered or sized properly.  
Picture has color defects  
(white does not look white)  
Horizontal or vertical  
*Adjust RGB color or select color temperature  
*Use win 95/98/2000/NT/ME/XP shut-down mode Adjust  
disturbances on the screen CLOCK and PHASE or perform hot- key (AUTO).  
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ERROR MESSAGE & POSSIBLE SOLUTION  
CABLE NOT CONNECTED :  
1. Check that the signal-cable is properly connected, If the connector is loose, tighten  
the connector’s screws.  
2. Check the signal-cable’s connection pins for damage.  
INPUT NOT SUPPORT :  
Your computer has been set to unsuitable display mode, set the computer to display  
mode given in the following table.  
FACTORY PRESET TIMING TABLE:  
HORIZONTAL  
FREQUENCY (KHz)  
31.469  
VERTICAL  
FREQUENCY (Hz)  
70.087  
MODE  
RESOLUTION  
1
2
3
4
5
6
7
8
640×350 @70Hz  
640×400 @56Hz  
640×400 @70Hz  
640×480 @60Hz  
640×480 @67Hz  
640×480 @72Hz  
640×480 @75Hz  
720×400 @70Hz  
800×600 @56Hz  
800×600 @60Hz  
800×600 @72Hz  
800×600 @75Hz  
832×624 @74.6Hz  
1024×768 @60Hz  
1024×768 @66Hz  
1024×768 @70Hz  
1024×768 @75Hz  
1024×768 @75Hz  
1152×864 @75Hz  
1152×870 @75Hz  
1152×900 @66Hz  
1280×720 @60Hz  
1280×768 @60Hz  
1280×960 @60Hz  
1280×1024 @60Hz  
1280×1024 @75Hz  
24.827  
31.469  
31.469  
35.000  
37.861  
37.500  
31.469  
35.156  
37.879  
48.077  
46.875  
49.725  
48.363  
53.964  
56.476  
60.023  
60.150  
67.500  
68.681  
61.846  
45.000  
47.776  
60.000  
63.981  
56.424  
70.090  
59.940  
66.667  
72.809  
75.000  
70.087  
56.250  
60.317  
72.188  
75.000  
74.500  
60.004  
66.132  
70.069  
75.029  
74.720  
75.000  
75.062  
66.004  
60.000  
59.870  
60.000  
60.020  
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10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
79.976  
75.025  
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User’s Manual  
APPENDIX  
SPECIFICATIONS  
Driving system  
Size  
TFT Color LCD  
43.2cm(17.0")  
LCD Panel  
Pixel pitch  
0.264mm(H) x 0.264mm(V)  
R,G,B Analog Interface  
Digital (Dual-Input Model) H/V TTL  
Video  
Input  
H-Frequency  
V-Frequency  
31KHz – 80KHz  
55 – 75Hz  
Display Colors  
Max. Resolution  
Plug & Play  
16.2M Colors  
1280 x 1024 @75Hz  
VESA DDC2BTM  
36.7W  
ON Mode  
EPA ENERGY STAR®  
OFF Mode  
2W  
Audio output  
Rated Power 1.5W rms (Per channel)  
D-Sub 15pin  
DVI-D 24pin (Dual-Input Model)  
Input Connector  
Hor. :337.92mm  
Ver. : 270.34mm  
Maximum Screen Size  
Power Source  
100~240VAC,50/60HZ  
Operating Temp: 0° to 50°C  
Storage Temp: -20° to 60°C  
Operating Humidity: 20% to 80%  
Environmental  
Considerations  
368(W)×380 (H)×210(D) mm  
14.5”(W)×15”(H)×8.3”(D)  
Dimensions  
5.0 kg / 3.8 kg  
11.0 lb / 8.38 lb  
Weight (GW/NW)  
***The above specification is subject to actual panel specification and is subject to change  
without prior notice.  
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User’s Manual  
CONNECTOR PIN ASSIGNMENT  
15 - Pin Color Display Signal Cable:  
1
6
5
10  
11  
15  
PIN NO.  
DESCRIPTION  
Red  
PIN NO.  
9.  
DESCRIPTION  
+5V  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
8.  
Green  
10.  
Ground  
Blue  
11.  
Ground  
Ground  
12.  
DDC-Serial Data  
H-Sync  
Ground  
13.  
R-Ground  
G-Ground  
B-Ground  
14.  
V-Sync  
15.  
DDC-Serial Clock  
24 - Pin Color Display Signal Cable: (Dual Input Mode)  
PIN NO.  
1.  
DESCRIPTION  
TMDS Data 2-  
TMDS Data 2+  
TMDS Data 2/4 Shield  
TMDS Data 4-  
TMDS Data 4+  
DDC Clock  
PIN NO.  
13.  
DESCRIPTION  
TMDS Data 3+  
+5V Power  
2.  
14.  
3.  
15.  
Ground(for+5V)  
Hot Plug Detect  
TMDS Data 0-  
TMDS Data 0+  
4.  
16.  
5.  
17.  
6.  
18.  
7.  
DDC Data  
19.  
TMDS Data 0/5 Shield  
TMDS Data 5-  
8.  
Analog Vertical sync  
TMDS Data 1-  
TMDS Data 1+  
TMDS Data 1/3 Shield  
TMDS Data 3-  
20.  
9.  
21.  
TMDS Data 5+  
10.  
11.  
12.  
22.  
TMDS Clock Shield  
TMDS Clock +  
23.  
24.  
TMDS Clock -  
23  
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