Hand Held Products Scanner IT3800 User Manual

IT3800/3900  
Handheld Linear Imager  
User’s Guide  
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Statement of Agency Compliance  
This device complies with part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and  
(2) this device must accept any interference received, including interference that  
may cause undesired operation.  
FCC Class B Compliance Statement  
This equipment has been tested and found to comply with the limits for a Class  
B digital device pursuant to part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio or television technician for help.  
Caution: Any changes or modifications made to this device that are not  
expressly approved by Hand Held Products, Inc. may void the user’s authority  
to operate the equipment.  
Note: To maintain compliance with FCC Rules and Regulations, cables  
connected to this device must be shielded cables, in which the cable shield  
wire(s) have been grounded (tied) to the connector shell.  
Canadian Notice  
This equipment does not exceed the Class B limits for radio noise emissions as  
described in the Radio Interference Regulations of the Canadian Department of  
Communications.  
Le present appareil numerique n’emet pas de bruits radioelectriques depassant  
les limites applicables aux appareils numeriques de la classe B prescrites dans  
le Reglement sur le brouillage radioelectrique edicte par le ministere des  
Communications du Canada.  
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The CE mark on the product indicates that the system has been  
tested to and conforms with the provisions noted within the 89/336/  
EEC Electromagnetic Compatibility Directive and the 73/23/EEC  
Low Voltage Directive.  
For further information please contact:  
Hand Held Products, Inc.  
Nijverheidsweg 9  
5627 BT Eindhoven  
The Netherlands  
Hand Held Products shall not be liable for use of our product with equipment  
(i.e., power supplies, personal computers, etc.) that is not CE marked and does  
not comply with the Low Voltage Directive.  
UL and cUL Statement  
UL listed UL1950 and CSA 22.2 No.950. cUL listed UL1950 and CSA 22.2 No  
950.  
LED Safety Statement  
This device has been tested in accordance with EN60825-1 LED safety, and has  
been certified to be under the limits of a Class 1 LED device.  
TÜV Statement  
TÜV or GS marked to EN60950 and EN60825-1.  
C-TIC Statement  
Conforms to AS/NZS 3548. C-Tick number: N10410.  
Patents  
Please refer to the IT3800/3900 packaging for patent information.  
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USB Interface ....................................................................... 1-9  
OCIA Interface ................................................................... 1-11  
Keyboard Wedge Connection............................................... 2-1  
Terminal ID ......................................................................... 2-2  
Supported Terminals............................................................. 2-3  
Keyboard Country ................................................................ 2-5  
Keyboard Style ..................................................................... 2-5  
Keyboard Modifiers.............................................................. 2-6  
i
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Wand Emulation Transmission Rate............................ 2-13  
Wand Emulation Idle ................................................... 2-14  
Chapter 3 - Output  
Beeper Volume..................................................................... 3-1  
Scan Voting .......................................................................... 3-2  
To Clear One or All Prefixes or Suffixes:...................... 4-2  
To Add a Carriage Return Suffix to all Symbologies.... 4-3  
Prefix Selections............................................................. 4-4  
Suffix Selections ............................................................ 4-4  
Symbology Chart.................................................................. 4-5  
ASCII Conversion Chart (Code Page 1252)......................... 4-6  
Function Code Transmit................................................. 4-8  
ii  
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Intercharacter, Interfunction, and Intermessage Delays ....... 4-8  
Data Format Editor Introduction........................................... 5-1  
Other Programming Selections ...................................... 5-2  
Secondary RS-232 Connection............................................. 6-1  
Non Decoded Output Laser Emulation Transmission Rate.. 6-2  
All Symbologies.................................................................... 7-1  
Message Length Description ................................................ 7-2  
Codabar................................................................................. 7-3  
Start/Stop Characters ..................................................... 7-3  
Check Character ............................................................. 7-4  
Concatenation................................................................. 7-5  
Codabar Message Length ............................................... 7-5  
iii  
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Check Digit .................................................................. 7-21  
Number System............................................................ 7-21  
UPC A, continued ........................................................ 7-22  
Addenda ....................................................................... 7-22  
Addenda Required........................................................ 7-22  
Addenda Separator....................................................... 7-23  
UPC Strict Decoding.................................................... 7-23  
iv  
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China Post Code.................................................................. 7-39  
China Post Message Length ......................................... 7-39  
PDF417 ............................................................................... 7-40  
PDF417 Message Length ............................................. 7-40  
Show GLI Blocks ........................................................ 7-41  
Scan Diagnostics .......................................................... 7-41  
PDF Learn Mode.......................................................... 7-42  
v
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MicroPDF417 .................................................................... 7-43  
MicroPDF417 Message Length ................................... 7-43  
EAN•UCC Composite........................................................ 7-44  
Enable UPC/EAN Version ................................................. 7-44  
Chapter 8 - Cloning  
Installing Visual Menu from the Web............................ 9-1  
Upgrading USB Firmware ............................................. 9-2  
Chapter 11 - Utilities  
Conventions........................................................................ 12-1  
Menu Command Syntax ..................................................... 12-1  
Query Commands......................................................... 12-2  
Concatenation of Multiple Commands ........................ 12-2  
Trigger Commands............................................................. 12-4  
Resetting the Factory Settings ............................................ 12-4  
vi  
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PDF417 Wand Emulation ............................................ 12-7  
Chapter 13 - Product Specifications  
Chapter 15 - Customer Support  
Product Service and Repair................................................. 15-1  
Online Product Service and Repair Assistance ............ 15-2  
Technical Assistance........................................................... 15-2  
Online Technical Assistance ........................................ 15-2  
Limited Warranty ............................................................... 15-3  
vii  
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viii  
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1
Getting Started  
The IT3800 is a high performance linear imaging scanner from Hand Held  
Products. The IT3800 marks a new performance level for handheld scanners.  
Linear imaging technology is defined by a bright and sharply focused aiming line,  
high resolution imaging, and fast reading speed. The IT3800 is comfortable to  
hold, easy to use, rugged, and excellent for all general scanning applications.  
The IT3900 is a fixed mount bar code scanner designed for retail kiosks,  
manufacturing WIP tracking, document processing, or other OEM applications.  
It is a complete decoded output scanner that is easy to integrate. It  
communicates with PCs or host terminals via keyboard wedge or a serial RS-232  
interface. The IT3900 can be used internally or externally. The housing provides  
protection from dust, dirt, and electrostatic discharge.  
Typical Applications for the IT3900  
The IT3900 is an ideal scanner  
for retail kiosks. The bright  
aiming line and large working  
range make scanning easy for  
untrained users.  
The IT3900 mounted in a stand  
makes an efficient bar code  
document reader; it takes up a  
minimum of counter space and  
reads and transmits data  
quickly.  
About This Manual  
This User’s Guide provides installation and programming instructions for the  
IT3800/3900. Product specifications, dimensions, warranty, and customer  
support information are also included.  
Hand Held Products bar code scanners are factory programmed for the most  
common terminal and communications settings. If you need to change these  
settings, programming is accomplished by scanning the bar codes in this guide.  
An asterisk (*) next to an option indicates the default setting.  
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Unpacking the Scanner  
Open the carton. The shipping carton or container should contain:  
or an IT3900:  
An IT3800:  
Check to make sure everything you ordered is present.  
Save the shipping container for later storage or shipping.  
Check for damage during shipment. Report damage immediately to the  
carrier who delivered the carton.  
1 - 2  
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IT3800 Scanner Identification  
E 153740  
Tes ted to C omply With FC C S tandards  
This Class  
B
digitalapparatuscomplieswithCanadian  
Input:  
4.5-5.5VDC,  
0-.3A  
ICES-003. Cet appareil  
numeriquede la  
7D21  
Classe  
B
est conformea la  
.
.
normeNMB-003du Canada.  
FOR HOME OR OFFICE USE  
TUV  
Rheinland  
Product Safety  
.
.
geprufte  
icherheit  
N10410  
S ee manual for  
P atent details .  
Made in USA  
Hand Held Products, Inc.  
www.handheld.com  
IT3900 Scanner Identification  
IT3900 Scanner  
Bottom View  
FOR HOME OR OFFICE USE  
Tes ted to C omply With F C C S tandards  
This Class B digitalapparatuscomplieswithCanadianICES-003.  
Cet appareli numerique dela Classe B est conformea la norme NMB0- 03 duCanada.  
Made in USA  
www.handheld.com  
E 153740  
..  
TUV  
Rheinland  
Product Safety  
.
.
geprufte  
icherheit  
7D21  
S
FOR HOME OR OFFIUCSEE  
Input:  
4.5-5.5 VDC, 0-.3A  
TestedtoComplyWithFCC Standards  
ThisClasBdigitlaapparatuscompliewsithCanadinaCIES-003.  
CetapparelinumeriuqedelaClassBeestconformaelanormeNMB-003duCanada.  
S ee manual for  
P atent details .  
Made ni USA  
www.handheld.com  
E153740  
TUV  
Rheinland  
Product Safety  
cherheit  
7D21  
i
Input:  
4.5-5.5 VDC, 0-.3A  
Seemanualofr  
Patentdetaisl.  
N10410  
N1
Hand Held Prod
Hand Held Products, Inc.  
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Connecting the Scanner When Powered by Host  
(Keyboard Wedge)  
A scanner can be connected between the keyboard and PC as a “keyboard  
wedge,” plugged into the serial port, or connected to a portable data terminal in  
wand emulation or non decoded output mode. The following is an example of a  
keyboard wedge connection:  
1. Turn off power to the terminal/computer.  
2. Disconnect the keyboard cable from the  
back of the terminal/computer.  
Disconnnect  
3. Connect the appropriate  
interface cable to the  
scanner and to the terminal/  
computer.  
3
1
2
4. Turn the terminal/computer  
power back on. The scanner will beep twice.  
5. Verify the scanner operation by scanning a bar code from the back cover of  
this manual. The scanner will beep once.  
1 - 4  
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Mounting Information for the IT3900  
t u r e p A l a p n e e r  
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Mounting Information, continued  
Specular Zone  
The IT3900 must be mounted at a 5 degree, or greater, angle to the bar code in  
order to scan properly:  
The scanner is now connected and ready to communicate with your terminal/PC.  
You must program the scanner for your interface before bar code data can be  
transmitted to your terminal/PC. If you are using the scanner as a keyboard  
wedge, turn to page 2-1. If the scanner is connected via a serial port, turn to  
page 2-8. If this is a wand emulation application, turn to page 2-15, and for a non  
decoded output connection, turn to page 6-2.  
Plug and Play  
Plug and Play bar codes provide instant scanner set up for commonly used  
interfaces.  
Note: After you scan one of the codes, power cycle the host terminal to have the  
interface in effect.  
The most common interface is Keyboard Wedge. The following Keyboard  
Wedge bar code also programs a carriage return (CR) suffix.  
Keyboard Wedge Interface for IBM PC AT and  
Compatibles  
1 - 6  
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The following Plug and Play bar code for IBM XT and Compatibles also  
programs a carriage return (CR) suffix.  
IBM XT and Compatibles  
The following Plug and Play bar code for IBM PS-2 and Compatibles also  
programs a carriage return (CR) suffix.  
IBM PS-2 and Compatibles  
Use Non Decoded Output Laser Emulation when connecting to a secondary  
terminal with integral decoding. This also sets the transmission rate to 36 scans  
per second and the polarity to white high.  
Non Decoded Output  
Laser Emulation  
For most laptops, scanning the Laptop Direct Connect bar code allows  
operation of the integral keyboard. The following Laptop Direct Connect bar  
code also programs a carriage return (CR) suffix.  
Laptop Direct Connect  
The RS-232 Interface bar code is used when connecting to the serial port of a  
PC or terminal. The following RS-232 Interface bar code adds a suffix of a CR  
and LF, and also programs the parameters:  
Option  
Baud Rate  
Parity  
Setting  
9600 bps  
Even  
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Option  
Setting  
Data Format  
7 data bits, parity bit, 1 stop bit (8 bit data)  
RS-232 Interface  
In Wand Emulation mode, the scanner decodes the bar code then sends data in  
the same format as a wand scanner. The Same Code format transmits UPC,  
EAN, Code 128 and Interleaved 2 of 5 bar codes without any changes, but  
converts all other symbologies to Code 39.  
Wand Emulation Same Code  
The following Wand Emulation bar code sets the interface to Wand Emulation  
mode and translates bar code data as Code 39 symbology. It also programs the  
Transmission Rate to 25 inches per second, and Output Polarity to black high.  
Wand Emulation (Code 39 Format)  
Note: For the 3800PDF model: When the 3800PDF interface is set to wand  
emulation, all PDF417 bar code data is transmitted as Code 128. Data  
from other symbologies follow the rules described above.  
IBM 4683 Ports 5B, 9B, and 17 Interface  
Note: The following Retail “Plug and Play” codes are for use with the 3800LR-  
11 and 3800LR-15 models only.  
Scan one of the following “Plug and Play” codes to program the IT3800 for IBM  
4683 Port 5B, 9B, or 17.  
1 - 8  
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Note: After scanning one of these codes, you must re-boot the cash register.  
IBM 4683 Port 5B Interface  
(Default for -11 Models)  
IBM 4683 Port 9B HHBCR-1 Interface  
IBM 4683 Port 9B HHBCR-2 Interface  
IBM 4683 Port 17 Interface  
Each bar code above also programs the following suffixes for each symbology:  
Symbology  
EAN 8  
Suffix  
0C  
EAN 13  
16  
UPC A  
0D  
UPC E  
0A  
Code 39  
Interleaved 2 of 5  
Code 128  
00 0A 0B  
00 0D 0B  
00 18 0B  
USB Interface  
Note: The following USB “Plug and Play” codes (IBM SurePOS handheld and  
tabletop scanners) are for use with the 3800LX-15 model only.  
Scan one of the following “Plug and Play” codes to program the IT3800 for IBM  
SurePos (USB Handheld scanner) or IBM SurePos (USB Tabletop scanner).  
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Note: After scanning one of these codes, you must re-boot the cash register.  
IBM SurePos (USB Handheld Scanner) Interface  
IBM SurePos (USB Tabletop Scanner) Interface  
Each bar code above also programs the following suffixes for each symbology:  
Symbology  
EAN 8  
Suffix  
0C  
EAN 13  
16  
UPC A  
0D  
UPC E  
0A  
Code 39  
Interleaved 2 of 5  
Code 128  
00 0A 0B  
00 0D 0B  
00 18 0B  
Scan one of the following codes to program the IT3800 for USB PC Keyboard or  
USB Macintosh Keyboard. Default = USB Keyboard (PC).  
* USB Keyboard (PC)  
USB Keyboard (Mac)  
Scan the following code to program the IT3800 for USB HID bar code scanners.  
USB HID Bar Code Scanner  
1 - 10  
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USB Converter  
Note: The USB converter is for use with the 3800-11 and 3800/3900-12 models  
only.  
The IT3800-11, -12 and IT3900-12 models use a USB converter to simulate a  
USB keyboard. Data flows into applications as if entered from the keyboard. The  
USB converter is compatible with Apple iMac Series and Windows®98 and later  
PCs. Use cable set 42206062-01 to make the USB port connection.  
OCIA Interface  
Note: The OCIA interfaces are only available on the 3800LR-11 model.  
Scan one of the following “Plug and Play” codes to program the IT3800 for  
Generic OCIA, NCR OCIA Short Format (8 bit), NCR OCIA Long Format (9 bit),  
and Nixdorf OCIA.  
Note: After scanning one of these codes, you must re-boot the cash register.  
Generic OCIA Interface  
The Generic OCIA bar code also programs the following prefixes for each  
symbology:  
Symbology  
EAN 8  
EAN 13  
UPC A  
Prefix  
06 06  
06  
01  
UPC E  
05  
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NCR OCIA Short Format (8 Bit) Interface  
NCR OCIA Short Format (8 Bit) Interface  
The NCR OCIA Short Format (8 Bit) bar code also programs the following  
prefixes for each symbology:  
Symbology  
EAN 8  
EAN 13  
UPC A  
Prefix  
0F 0F  
0F  
0A  
UPC E  
0E  
NCR OCIA Long Format (9 Bit) Interface  
NCR OCIA Long Format (9 Bit) Interface  
The NCR OCIA Long Format (9 Bit) bar code also programs the following  
prefixes for each symbology:  
Symbology  
EAN 8  
EAN 13  
Prefix  
46 46  
46  
UPC A  
41  
UPC E  
45  
Code 39  
Interleaved 2 of 5  
Code 128  
42 31  
42 32  
42 33  
1 - 12  
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Nixdorf OCIA Interface  
Nixdorf OCIA Interface  
The Nixdorf OCIA bar code also programs the following prefixes for each  
symbology:  
Symbology  
Prefix  
EAN/UPC with Addenda 44 4B  
Code 39  
Interleaved 2 of 5  
2 of 5  
44 49  
44 48  
44 47  
44 4A  
Code 128  
Serial Wedge  
The IT3800/3900 uses true and TTL signal levels to wedge into an RS-232 serial  
network. Use IT3800/3900 serial wedge cables only to prevent damage to the  
scanner. Refer to the serial interface programming (pages 2-8 to 2-12) to set the  
baud rate and communications protocol.  
To set up the serial wedge terminal ID, find the terminal ID in the Supported  
Terminal Chart and follow the instructions on page 2-2. Set the port to which you  
want the scanned data to transmit. Port 1 corresponds to P1 on the output cable  
and Port 2 corresponds to P2 on the output cable. Choosing Both sends  
scanned data to P1 and P2. Default = P1.  
* P1  
P2  
Both P1 and P2  
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2
Terminal Interfaces  
Keyboard Wedge Connection  
IT3800/3900 scanners are factory programmed for a keyboard wedge interface  
to an IBM PC AT with a USA keyboard. If this is your interface and you do not  
need to modify the settings, skip to Chapter 3 - Output.  
If you programmed the scanner for a different terminal interface and/or you want  
to change to an IBM PC AT and Compatibles Keyboard Wedge interface, scan  
the bar code below.  
IBM PC AT and Compatibles  
with CR suffix  
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Terminal ID  
If your interface is not a standard PC AT, refer to "Supported Terminals" on page  
2-3 through page 2-4, and locate the Terminal ID number for your PC. Scan the  
Terminal ID bar code below, then scan the numeric bar code(s) on the inside  
back cover of this manual to program the scanner for your terminal ID. Scan  
Save to save your selection.  
For example, an IBM AT terminal has a Terminal ID of 003. You would scan the  
Terminal ID bar code, then 0, 0, 3 from the inside back cover, then Save. If you  
make an error while scanning the digits (before scanning Save), scan the  
Discard code on the back cover, scan the Terminal ID bar code, scan the digits,  
and the Save code again.  
Terminal ID  
Save  
Note: After scanning one of these codes, you must power cycle your computer.  
2 - 2  
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Supported Terminals  
Terminal  
Model(s)  
Terminal ID  
Apple Mac  
Apple Mac Powerbook  
DEC  
DEC  
Mac Classic, SE SE30, II (All)  
5300 Series (Portable PC)  
VT510, 520, 525 (PC style)  
VT510, 520, 525 (DEC style  
LK411)  
049 **  
049 **  
005  
104  
Esprit  
Heath Zenith  
HP  
HP  
IBM  
200, 400  
PC, AT  
Vectra  
Vectra ES  
XT  
PS/2 25, 30, 77DX2  
005  
090  
003  
023  
001  
002  
003 *  
IBM  
IBM  
AT, PS/2 30–286, 50, 55SX, 60,  
70, 70–061, 70–121, 80  
IBM 102 key  
3151, 3161, 3162, 3163, 3191,  
3192, 3194, 3196, 3197, 3471,  
3472, 3476, 3477  
006  
IBM 122 key  
IBM 122 key  
3191, 3192, 3471, 3472  
3196, 3197, 3476, 3477, 3486,  
3482, 3488  
007  
008  
IBM 122 key  
IBM 122 key  
IBM DOS/V 106 key  
IBM SurePOS  
IBM SurePOS  
IBM Thinkpad  
IBM Thinkpad  
IBM Thinkpad  
I/O 122 key  
ITT  
3180  
024  
114  
102  
128****  
129****  
097  
106  
003  
3180 data entry keyboard  
PC & Workstation  
USB Handheld Scanner  
USB Tabletop Scanner  
360 CSE, 340, 750  
365, 755CV  
2676D, 2677C, 2677D  
9271  
008  
007  
Lee Data  
IIS  
007  
NEC  
Olivetti  
98XX Series  
M19, M200  
103  
001  
Olivetti  
M240, M250, M290, M380,  
P500  
003  
RS-232 True  
RS-232 TTL  
000***  
000  
Serial Wedge  
Silicon Graphics  
050  
005  
Indy, Indigoll  
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Supported Terminals (Continued)  
Terminal  
Model(s)  
Terminal ID  
078, 078A, 79, 80, 191, 196,  
1191,1192, 1471, 1472, 1476,  
1477, 1483  
025  
Telex 88 key  
Telex 88 key  
Telex 102 key  
Data Entry Keyboard  
112  
045  
078, 078A, 79, 80, 191, 196,  
1191,1192, 1471, 1472, 1476,  
1477, 1483  
078, 078A, 79, 80, 191, 196,  
1191,1192, 1471, 1472, 1476,  
1477, 1482, 1483  
046  
Telex 122 key  
USB converter  
124  
124  
125  
061  
USB PC Keyboard  
USB Mac Keyboard  
Wand Emulation  
* Default for -12 model  
** Applies to -12 models only  
*** Default for -13 model (applies to -13 models only)  
**** Applies to 3800LX-15 model only. Because special suffixes are required by  
the IBM SurePOS terminal, it is best to use the Plug and Play bar codes on  
page 1-8 to program these interfaces, rather than scanning the terminal ID listed  
in this table.  
See page 1-9 for -11 model default.  
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Keyboard Country  
Scan the Program Keyboard Country bar code below, then scan the numeric  
bar code(s) from the inside back cover, then the Save bar code to program the  
keyboard for your country. As a general rule, the following characters are not  
supported by the scanner for countries other than the United States:  
@ | $ # { } [ ] = / ‘ \ < > ~  
Program Keyboard Country  
Country Code  
Belgium  
Scan  
Country Code  
Italy  
Scan  
1
8
2
3
4
7
5
Denmark  
Norway  
9
Finland  
Spain  
10  
6
France  
Switzerland  
USA (Default)  
Germany/Austria  
Great Britain  
0
Save  
Keyboard Style  
This programs keyboard styles, such as Caps Lock and Shift Lock. Default =  
Regular.  
Regular is used when you normally have the Caps Lock key off.  
* Regular  
Caps Lock is used when you normally have the Caps Lock key on.  
Caps Lock  
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Shift Lock is used when you normally have the Shift Lock key on (not common  
to U.S. keyboards).  
Shift Lock  
Automatic Caps Lock is used if you change the Caps Lock key on and off. The  
software tracks and reflects if you have Caps Lock on or off (AT and PS/2 only).  
This selection can only be used with systems that have an LED which notes the  
Caps Lock status.  
Automatic Caps Lock  
Emulate External Keyboard should be scanned if you do not have an external  
keyboard (IBM AT or equivalent). To connect the scanner to a laptop, it may be  
necessary to use the Automatic Direct Connect selection on page 2-7 in  
conjunction with the bar code below.  
Emulate External Keyboard  
Note: After scanning the Emulate External Keyboard bar code, you must power  
cycle your computer.  
Keyboard Modifiers  
This modifies special keyboard features, such as CTRL+ ASCII codes and Turbo  
Mode.  
Control + ASCII Mode On: The scanner sends key combinations for ASCII  
control characters for values 00-1F. Refer to page 10-1 for CTRL+ ASCII  
Values. Default = Off  
Control + ASCII Mode On  
* Control + ASCII Mode Off  
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Turbo Mode: The scanner sends characters to an IBM AT terminal faster. (For  
use with IBM AT only.) If the terminal drops characters, do not use Turbo Mode.  
Default = Off  
Turbo Mode On  
* Turbo Mode Off  
Numeric Keypad Mode: Sends numeric characters as if entered from a  
numeric keypad. Default = Off  
Numeric Keypad Mode On  
* Numeric Keypad Mode Off  
Automatic Direct Connect: Use this selection if you are using a laptop whose  
keyboard is disabled when you plug in the scanner. This selection can also be  
used if you have an IBM AT style terminal and the system is dropping characters.  
Default = Off  
Automatic Direct  
Connect Mode On  
* Automatic Direct Connect  
Mode Off  
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Serial Port Connection  
All communication parameters between the scanner and terminal must match for  
correct data transfer through the serial port using RS-232 protocol. Scanning the  
RS-232 interface bar code, programs the scanner for an RS-232 interface at  
9600 baud, even parity, 7 data bits, 1 stop bit (8 bit data), and adds a suffix of a  
CR LF.  
RS-232 Interface  
1. Turn off power to the terminal/computer.  
2. Connect the appropriate interface cable to  
the scanner.  
Note: For the scanner to work properly, you  
must have the correct cable for your type  
of terminal/computer.  
2
3. Plug the serial connector into the serial port  
on the back of your computer/terminal, as shown below. Tighten the two  
screws to secure the connector to the port.  
3
4. Plug the power pack into a power source.  
5. Once the scanner has been fully connected, power up the terminal/  
computer.  
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Baud Rate  
Baud Rate sends the data from the scanner to the terminal at the specified rate.  
The host terminal must be set for the same baud rate as the scanner.  
Default = 9600.  
300  
600  
1200  
2400  
4800  
* 9600  
19200  
38400  
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RS-232 Word Length: Data Bits, Stop Bits, and Parity  
Data Bits sets the word length at 7 or 8 bits of data per character. If an  
application requires only ASCII Hex characters 0 through 7F decimal (text, digits,  
and punctuation), select 7 data bits. For applications which require use of the full  
ASCII set, select 8 data bits per character. Default = 7.  
Stop Bits sets the stop bits at 1 or 2. Default = 1.  
Parity provides a means of checking character bit patterns for validity.  
Default = Even.  
* 7 Data, 1 Stop, Parity Even  
7 Data, 1 Stop, Parity None  
7 Data, 1 Stop, Parity Odd  
7 Data, 1 Stop, Parity Mark  
7 Data, 1 Stop, Parity Space  
7 Data, 2 Stop, Parity Even  
7 Data, 2 Stop Parity None  
7 Data, 2 Stop, Parity Odd  
7 Data, 2 Stop, Parity Mark  
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RS-232 Word Length: Data Bits, Stop Bits, and Parity  
(continued)  
7 Data, 2 Stop, Parity Space  
8 Data, 1 Stop, Parity Even  
8 Data, 1 Stop, Parity None  
8 Data, 1 Stop, Parity Odd  
8 Data, 1 Stop, Parity Mark  
8 Data, 1 Stop, Parity Space  
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RS-232 Handshaking  
RS-232 handshaking is a set of rules concerning the exchange of data between  
serially communicating devices. Default = RTS/CTS, XON/XOFF and ACK/  
NAK Off  
RTS/CTS On  
* RTS/CTS Off  
XON/XOFF On  
* XON/OFF Off  
ACK/NAK On  
* ACK/NAK Off  
Wand Emulation Connection  
In Wand Emulation mode, the scanner decodes the bar code then sends data in  
the same format as a wand scanner. The Code 39 Format converts all  
symbologies to Code 39. The Same Code Format transmits UPC, EAN, Code  
128 and Interleaved 2 of 5 without any changes, but converts all other  
symbologies to Code 39. These codes set the transmission rate to 25 inches per  
second and the output polarity to black, high. Default = Code 39 Format.  
* Code 39 Format  
Same Code Format  
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Note: For the 3800PDF model: When the 3800PDF interface is set to wand  
emulation, all PDF417 bar code data is transmitted as Code 128. Data  
from other symbologies follow the rules described above.  
Wand Emulation Transmission Rate  
The Transmission Rate is limited by the terminal’s ability to receive data without  
dropping characters. Default = 25 inches/second.  
10  
* 25  
40  
80  
120  
150  
200  
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Wand Emulation Polarity  
The Polarity can be sent as standard with black bars high, or reversed with white  
bars high. Default = Black High.  
* Black High  
White High  
Wand Emulation Idle  
The idle describes the state of the scanner when no data is being transmitted.  
When in Wand Emulation mode, you must set the scanner’s idle state to match  
the idle state for the device to which the scanner is connected. Default = Idle  
High.  
* Idle High  
Idle Low  
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PDF417 Wand Emulation  
Note: The following Wand Emulation functions are for use with the 3800PDF-12  
scanner only.  
Data Block Size  
This transmits the PDF417 data in smaller blocks to prevent buffer overflow.  
Default = 60.  
20  
40  
* 60  
80  
Delay Between Blocks  
This sets the delay time between data blocks. Default = 50ms.  
5ms  
* 50ms  
150ms  
500ms  
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Overall Checksum  
When this option is turned on, a computed check character is added at the end  
of the entire message. The check character is the character which when  
Exclusive-OR’d with every preceding character of the message yields a result of  
0x00 (00H). Default = Off.  
On  
* Off  
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3
Output  
Scan Rate  
Adjusting the scan rate changes the current draw when scanning. The slower  
the scan rate, the lower the current draw. (The standby current remains the  
same.) Scan speeds are 270 s/s, 135 s/s, and 67 s/s. A scan speed of 270  
draws the highest power and has the best performance. A scan speed of 135  
has a medium draw with medium performance. A scan speed of 67 draws the  
lowest power and has the lowest performance. Default = 270 s/s.  
* 270 s/s  
135 s/s  
67 s/s  
Beeper Volume  
Default = High.  
* High  
Medium  
Low  
Off  
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Beeper Tone  
Default = Normal.  
* Normal Beep  
Short Beep  
Scan Voting  
This sets the number of times the same bar code has to be read before it is  
transmitted to the terminal. Normal uses the default values listed for the  
symbologies in the Default Charts beginning on page 12-5. High doubles the  
votes used below the threshold. Default = Voting Normal.  
* Voting Normal  
Voting High  
Reduce Quiet Zone  
Reducing the quiet zone requirements below AIM guidelines makes it possible to  
read off-spec bar codes. This feature is effective with all symbologies. Default  
= Don’t Reduce Quite Zone.  
* Don’t Reduce Quiet Zone  
Reduce Quiet Zone  
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Reread Delay  
This sets the time period before the scanner can read the same bar code a  
second time. Setting a reread delay protects against accidental rereads of the  
same bar code. Longer delays are effective in minimizing accidental rereads at  
POS (point of sale). Use shorter delays in applications where repetitive bar code  
scanning is required. Default = Short.  
Reread Delay only works when in automatic trigger mode (see page 3-4).  
* Short  
Medium  
Long  
Extra Long  
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Good Read Delay  
This sets the minimum amount of time before the scanner can read another bar  
code. Default = No Delay.  
* No Delay  
Short Delay  
Medium Delay  
Long Delay  
Trigger Mode  
Manual/Serial Trigger: You can activate the scanner either by pressing the  
trigger, or using a serial trigger command (see "Trigger Commands" on page 12-  
4). When in manual trigger mode, the scanner scans until a bar code is read, or  
until the trigger is released.  
When in serial mode, the scanner scans until a bar code has been read or until  
the deactivate command is sent. In serial mode, the scanner can also be set to  
turn itself off after a specified time has elapsed (see Serial Trigger Time Out,  
which follows). Default for IT3800.  
Manual/Serial Trigger  
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Serial Trigger Time Out: Use this selection to set a time out (in quarter  
seconds) of the scanner’s trigger when using serial commands to trigger the  
scanner. Once the scanner has timed out, it must be triggered again either  
serially or manually. After scanning the Serial Trigger Time Out bar code, set the  
time out duration (from 0-1200 quarter seconds) by scanning digits from the  
inside back cover, then scanning Save. Default = 0 (infinite, or no time out).  
Serial Trigger Time Out  
Manual Trigger, Low Power: The scanner “sleeps,” using only 30 milliamps,  
until the trigger is pulled. When the trigger is pulled, the scanner wakes up and  
operates at reduced power until there is no triggering for the time set with the Low  
Power Time Out bar code. There is a short delay in operation when the scanner  
is first triggered, but there is no delay when operating in low power mode.  
Manual Trigger, Low Power  
Note: Manual Trigger, Low Power cannot be used with keyboard wedge  
applications.  
Low Power Time Out: Scan the Low Power Time Out bar code to change the  
time out duration. Then scan the time out duration (from 0-300 seconds) from  
the inside back cover, and Save. Default = 2 minutes.  
Note: If you make an error while scanning the digits (before scanning Save),  
scan Discard on the back cover, scan the Lower Power Time Out bar  
code, scan the correct digits, then Save again.  
Low Power Time Out  
Automatic Trigger: The scanner scans continuously at full power. Default for  
IT3900.  
Automatic Trigger  
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Presentation Mode: The LEDs are off until a bar code is presented to the  
scanner. Then the LEDs turn on automatically to read the code. Presentation  
Mode uses normal office or store ambient light to detect the bar codes.  
Presentation Mode  
Note: Do not use Presentation Mode with a 3800/3900PDF. Normal office or  
store ambient light does not provide enough illumination for the IT3800/  
3900PDF to work properly in Presentation Mode.  
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4
Data Editing  
Prefix/Suffix Overview  
When a bar code is scanned, additional information is sent to the host computer  
along with the bar code data. This group of bar code data and additional,  
user-defined data is called a “message string.” The selections in this section are  
used to build the user-defined data into the message string.  
Prefix and Suffix characters are data characters that can be sent before and after  
scanned data. You can specify if they should be sent with all symbologies, or  
only with specific symbologies. The following illustration shows the breakdown  
of a message string:  
Prefix  
1-10  
alpha numeric  
characters  
Scanned Data  
Suffix  
1-10  
alpha numeric  
characters  
variable length  
Points to Keep In Mind  
It is not necessary to build a message string. The selections in this chapter  
are only used if you wish to alter the default settings. Default prefix = None.  
Default suffix = None.  
A prefix or suffix may be added or cleared from one symbology or all  
symbologies.  
You can add any prefix or suffix from the ASCII chart (page 4-6 ), plus Code  
I.D. and Aim I.D.  
You can string together several entries for several symbologies at one time.  
Enter prefixes and suffixes in the order in which you want them to appear on  
the output.  
To Add a Prefix or Suffix:  
Step 1. Scan the Add Prefix or Add Suffix symbol (page 4-4).  
Step 2. Determine the 2 digit Hex value from the Symbology Chart (page 4-5)  
for the symbology to which you want to apply the prefix or suffix.  
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Step 3. Scan the 2 hex digits from the Programming Chart inside the back  
cover or scan 9, 9 for all symbologies.  
Step 4. Determine the hex value from the Decimal to Hex to ASCII Conversion  
Chart (page 4-6) for the prefix or suffix you wish to enter.  
Step 5. Scan the 2 digit hex value from the Programming Chart inside the back  
cover.  
Step 6. Repeat Steps 4 and 5 for every prefix or suffix character.  
Step 7. To add the Code I.D., scan 5, C, 8, 0.  
To add AIM I.D., scan 5, C, 8, 1.  
To add a backslash (\), scan 5, C, 5, C.  
Step 8. Scan Save to exit and save, or scan Discard to exit without saving.  
Repeat Steps 1-6 to add a prefix or suffix for another symbology.  
Example: Add a Suffix to a specific symbology  
To send a CR (carriage return)Suffix for UPC only:  
Step 1. Scan Add Suffix.  
Step 2. Determine the 2 digit hex value from the Symbology Chart (page 4-5)  
for UPC.  
Step 3. Scan 6, 3 from the Programming Chart (inside back cover).  
Step 4. Determine the hex value from the Decimal to Hex to ASCII Conversion  
Chart (page 4-6) for the CR (carriage return).  
Step 5. Scan 0, D from the Programming Chart (inside back cover).  
Step 6. Scan Save, or scan Discard to exit without saving.  
To Clear One or All Prefixes or Suffixes:  
You can clear a single prefix or suffix, or clear all prefixes/suffixes for a  
symbology. When you Clear One Prefix (Suffix), the specific character you  
select is deleted from the symbology you want. When you Clear All Prefixes  
(Suffixes), all the prefixes or suffixes for a symbology are deleted.  
Step 1. Scan the Clear One Prefix or Clear One Suffix symbol.  
Step 2. Determine the 2 digit Hex value from the Symbology Chart (page 4-5)  
for the symbology from which you want to clear the prefix or suffix.  
Step 3. Scan the 2 digit hex value from the Programming Chart inside the back  
cover or scan 9, 9 for all symbologies.  
Your change is automatically saved.  
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To Add a Carriage Return Suffix to all Symbologies  
Scan the following bar code if you wish to add a Carriage Return Suffix to all  
symbologies at once. This action first clears all current suffixes, then programs  
a carriage return suffix for all symbologies.  
Add CR Suffix  
All Symbologies  
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Prefix Selections  
Add Prefix  
Clear One Prefix  
Clear All Prefixes  
Suffix Selections  
Add Suffix  
Clear All Suffixes  
Discard  
Clear One Suffix  
Save  
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Symbology Chart  
Code AIM Hex  
ID ID ID  
Code AIM Hex  
ID ID ID  
Symbology  
Symbology  
China Postal  
Codabar  
Interleaved 2 of 5  
Matrix 2 of 5  
MicroPDF417  
MSI  
q
]X0 71  
]F0 61  
]S0 66  
]H0 68  
]A0 62  
]X0 77  
]G0 69  
]C0 6A  
]E0 64  
e
]l0 65  
a
f
m
R
g
r
]X0  
]L0  
]M0  
]L0  
]P0  
]e0  
]B0  
]E0  
6D  
52  
67  
72  
6E  
79  
74  
63  
99  
Code 2 of 5  
Code 11  
h
b
w
i
Code 39  
PDF417  
Code 32 PARAF  
Code 93  
Plessey  
n
y
t
RSS-14  
Code 128  
EAN/JAN  
Telepen  
j
UPC  
d
y
c
EANUCC  
Composite  
]e0  
79  
All Symbologies  
IATA 2 of 5  
f
]R0 66  
Note: Prefix/Suffix entries for specific symbologies override the universal (All  
Symbologies, 99) entry.  
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ASCII Conversion Chart (Code Page 1252)  
Note: This table applies to U.S. style keyboards. Certain characters may differ  
depending on your Country Code/PC regional settings.  
Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Char  
0
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
0A  
0B  
0C  
0D  
0E  
0F  
10  
11  
NUL  
SOH  
STX  
ETX  
EOT  
ENQ  
ACK  
BEL  
BS  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
2A  
2B  
2C  
2D  
2E  
2F  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
3A  
3B  
3C  
3D  
3E  
3F  
64  
65  
66  
67  
68  
69  
70  
71  
72  
73  
74  
75  
76  
77  
78  
79  
80  
81  
82  
83  
84  
85  
86  
87  
88  
89  
90  
91  
92  
93  
94  
95  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
4A  
4B  
4C  
4D  
4E  
4F  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
5A  
5B  
5C  
5D  
5E  
5F  
@
A
B
C
D
E
F
G
H
l
96  
97  
98  
99  
60  
61  
62  
63  
1
!
a
b
c
d
e
f
2
3
#
$
%
&
4
100 64  
101 65  
102 66  
103 67  
104 68  
105 69  
106 6A  
107 6B  
108 6C  
109 6D  
110 6E  
5
6
7
g
h
i
8
(
9
HT  
)
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
LF  
*
J
j
VT  
+
,
K
L
k
l
FF  
CR  
-
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
[
m
n
o
p
q
r
SO  
.
SI  
/
111  
6F  
DLE  
DC1  
DC2  
DC3  
DC4  
NAK  
SYN  
ETB  
CAN  
EM  
0
1
2
3
4
5
6
7
8
9
:
112 70  
113 71  
114 72  
115 73  
116 74  
117 75  
118 76  
119 77  
120 78  
121 79  
122 7A  
123 7B  
124 7C  
125 7D  
126 7E  
127 7F  
12  
13  
14  
15  
16  
17  
18  
19  
1A  
1B  
1C  
1D  
1E  
1F  
s
t
u
v
w
x
y
z
{
SUB  
ESC  
FS  
;
<
=
>
?
\
|
GS  
]
}
RS  
^
~
US  
_
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Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Char  
128  
129  
130  
131  
132  
133  
134  
135  
136  
137  
138  
80  
81  
82  
83  
84  
85  
86  
87  
88  
89  
8A  
 
160 A0  
161 A1  
162 A2  
163 A3  
164 A4  
165 A5  
166 A6  
167 A7  
168 A8  
169 A9  
170 AA  
192 C0  
193 C1  
194 C2  
195 C3  
196 C4  
197 C5  
198 C6  
199 C7  
200 C8  
201 C9  
202 CA  
À
Á
Â
Ã
Ä
Å
Æ
Ç
È
É
Ê
224  
225  
226  
227  
228  
229  
230  
231  
232  
233  
234  
E0  
E1  
E2  
E3  
E4  
E5  
E6  
E7  
E8  
E9  
EA  
à
á
â
ã
ä
å
æ
ç
¡
¢
£
¤
¥
¦
ƒ
ˆ
§
¨
è
é
ê
Š
©
ª
«
¬
-
139  
140  
141  
142  
143  
144  
145  
146  
147  
148  
149  
150  
151  
152  
153  
154  
8B  
8C  
8D  
8E  
8F  
90  
91  
92  
93  
94  
95  
96  
97  
98  
99  
9A  
171 AB  
172 AC  
173 AD  
174 AE  
175 AF  
176 B0  
177 B1  
178 B2  
179 B3  
180 B4  
181 B5  
182 B6  
183 B7  
184 B8  
185 B9  
186 BA  
203 CB  
204 CC  
205 CD  
206 CE  
207 CF  
208 D0  
209 D1  
210 D2  
211 D3  
212 D4  
213 D5  
214 D6  
215 D7  
216 D8  
217 D9  
218 DA  
Ë
Ì
235  
236  
237  
238  
239  
240  
241  
242  
243  
244  
245  
246  
247  
248  
249  
250  
EB  
EC  
ED  
EE  
EF  
F0  
F1  
F2  
F3  
F4  
F5  
F6  
F7  
F8  
F9  
FA  
ë
ì
Œ
Í
í
Ž
®
¯
°
Î
î
Ï
ï
Ð
Ñ
Ò
Ó
Ô
Õ
Ö
×
Ø
Ù
Ú
ð
ñ
ò
ó
ô
õ
ö
÷
ø
ù
ú
±
²
³
´
µ
·
˜
¸
š
¹
155  
156  
157  
158  
159  
9B  
9C  
9D  
9E  
9F  
187 BB  
188 BC  
189 BD  
190 BE  
191 BF  
»
219 DB  
220 DC  
221 DD  
223 DF  
Û
Ü
Ý
Þ
ß
251  
252  
253  
254  
255  
FB  
FC  
FD  
FE  
FF  
û
ü
ý
þ
ÿ
œ
¼
½
¿
ž
Ÿ
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Function Code Transmit  
When this selection is enabled and function codes are contained within the  
scanned data, the scanner transmits the function code to the terminal. Charts of  
these function codes are provided in Section 10, Supported Interface Keys.  
When the scanner is in keyboard wedge mode, the scan code is converted to a  
key code before it is transmitted. Default = Enable.  
* Enable  
Disable  
Intercharacter, Interfunction, and Intermessage Delays  
Some terminals drop information (characters) if data comes through too quickly.  
Intercharacter, interfunction, and intermessage delays slow the transmission of  
data, increasing data integrity.  
Each delay is composed of a 5 millisecond step. You can program up to 99 steps  
(of 5 ms each).  
Intercharacter Delay  
This is a delay of up to 495 milliseconds (in multiples of 5) placed between the  
transmission of each character of scanned data. You can program up to 99 steps  
(of 5 ms each). Scan the Intercharacter Delay bar code below, then scan the  
number of steps, and the SAVE bar code from the inside back cover.  
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Note: If you make an error while scanning the digits (before scanning Save),  
scan Discard on the back cover, scan the Intercharacter Delay bar code,  
scan the correct digits, and Save again.  
Prefix  
Scanned Data  
Suffix  
1
2
3
4
5
Intercharacter Delay  
Intercharacter Delay  
To remove this delay, scan the Intercharacter Delay bar code, then set the  
number of steps to 00. Scan the SAVE bar code from the inside back cover.  
User Specified Intercharacter Delay  
This is a delay of up to 495 milliseconds (in multiples of 5) placed after the  
transmission of a particular character of scanned data. You can program up to  
99 steps (of 5 ms each) to follow the character you specify. Scan the Delay  
Length bar code below, then the number of steps for the delay, and the SAVE  
bar code from the inside back cover.  
Next, scan the Character to Trigger Delay bar code, then the 2 digit hex value for  
the ASCII character that will trigger the delay (refer to the Decimal to Hex to  
ASCII conversion chart on page 4-5).  
Note: If you make an error while scanning the digits (before scanning Save),  
scan Discard on the inside back cover, scan the Character to Trigger  
Delay bar code, scan the correct digits, and Save again.  
Delay Length  
Character to Trigger Delay  
To remove this delay, scan the Delay Length bar code, and set the number of  
steps to 00. Scan the SAVE bar code from the inside back cover.  
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Interfunction Delay  
This is a delay of up to 495 milliseconds (in multiples of 5) placed between the  
transmission of each segment of the message string. You can program up to 99  
steps (of 5 ms each). Scan the Interfunction Delay bar code below, then scan  
the number of steps, and the SAVE bar code from the inside back cover.  
Note:  
If you make an error while scanning the  
digits (before scanning Save), scan Discard on the inside back cover,  
scan the Interfunction Delay bar code, scan the correct digits, and Save  
again.  
Prefix  
STX  
Scanned Data  
3 4  
Interfunction Delays  
Suffix  
1
HT  
2
5
CR  
LF  
Interfunction Delay  
To remove this delay, scan the Interfunction Delay bar code, then set the number  
of steps to 00. Scan the SAVE bar code from the inside back cover.  
Intermessage Delay  
This is a delay of up to 495 milliseconds (in multiples of 5) placed between each  
scan transmission. You can program up to 99 steps (of 5 ms each). Scan the  
Intermessage Delay bar code below, then scan the number of steps, and the  
SAVE bar code from the inside back cover.  
Note: If you make an error while scanning the digits (before scanning Save),  
scan Discard on the inside back cover, scan the Intermessage Delay bar  
code, scan the correct digits, and Save again.  
1st Scan Transmission 2nd Scan Transmission  
Intermessage Delay  
Intermessage Delay  
To remove this delay, scan the Intermessage Delay bar code, then set the  
number of steps to 00. Scan the SAVE bar code from the inside back cover.  
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5
Data Formatting  
Data Format Editor Introduction  
The Data Format Editor selections are used to edit scanned data. For example,  
you can use the Data Format Editor to insert characters at certain points in bar  
code data as it is scanned. It is not necessary to use the Data Format Editor. A  
set of defaults for the data format is already programmed in the scanner. The  
selections in the following pages are used only if you wish to alter the default  
settings. Default Data Format setting = None.  
Normally, when you scan a bar code, it gets outputted automatically; however  
when you do a format, you must use a “send” command (see Send Commands  
on page 5-2) within the format program to output data.  
Multiple formats may be programmed into the imager. They are stacked in the  
order in which they are entered. However, the following list presents the order  
in which formats are applied:  
1. Specific Term ID, Actual Code ID, Actual Length  
2. Specific Term ID, Actual Code ID, Universal Length  
3. Specific Term ID, Universal Code ID, Actual Length  
4. Specific Term ID, Universal Code ID, Universal Length  
5. Universal Term ID, Actual Code ID, Actual Length  
6. Universal Term ID, Actual Code ID, Universal Length  
7. Universal Term ID, Universal Code ID, Actual Length  
8. Universal Term ID, Universal Code ID, Universal Length  
If you have changed data format settings, and wish to clear all formats and return  
to the defaults, scan the Default Data Format code on page 5-4.  
To Add a Data Format  
Step 1. Scan the Enter Data Format symbol (page 5-4).  
Step 2. Primary/Alternate Format  
Determine if this will be your primary data format, or one of 3 alternate  
formats. (Alternate formats allow you “single shot” capability to scan  
one bar code using a different data format. After the one bar code has  
been read, the scanner reverts to the primary data format. See page 5-  
5.) If you are programming the primary format, scan 0. If you are pro-  
gramming an alternate format, scan 1, 2, or 3, depending on the alter-  
Step 3. Terminal Type  
Refer to the Supported Terminals Chart (page 2-3) and locate the Ter-  
minal ID number for your PC. Scan three numeric bar codes on the  
inside back cover to program the scanner for your terminal ID (you must  
enter 3 digits). For example, scan 0 0 3 for an AT wedge.  
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Note: The wildcard for all terminal types is 099.  
Step 4. Code I.D.  
On page 4-5, find the symbology to which you want to apply the data  
format. Locate the Hex value for that symbology and scan the 2 digit  
hex value from the Programming Chart.  
Step 5. Length  
Specify what length (up to 9999 characters) of data will be acceptable  
for this symbology. Scan the four digit data length from the Program-  
ming Chart. (Note: 50 characters is entered as 0050. 9999 is a univer-  
sal number, indicating all lengths.)  
Step 6. Editor Commands  
Refer to the Format Editor Commands Chart (page 5-2). Scan the sym-  
bols that represent the command you want to enter. 94 alphanumeric  
characters may be entered for each symbology data format.  
Step 7. Scan Save to save your entries.  
Other Programming Selections  
Clear One Data Format  
This deletes one data format for one symbology. If you are clearing the  
primary format, scan 0. If you are clearing an alternate format, scan 1, 2, or  
3, depending on the alternate format you are clearing. Scan the Terminal  
Type (refer to the Supported Terminals Chart on page 2-3), Code I.D. and the  
length of the format you want to delete. That length data format for that  
symbology is deleted and all other formats are unaffected.  
Save  
This exits, saving any Data Format changes.  
Discard  
This exits without saving any Data Format changes.  
Data Format Editor Commands  
Send Commands  
F1 Send all characters followed by “xx” key or function code, starting from cur-  
rent cursor position. Syntax = F1xx (xx stands for the hex value for an  
F2 Send “nn” characters followed by “xx” key or function code, starting from  
current cursor position. Syntax = F2nnxx (nn stands for the numeric value  
(00-99) for the number of characters and xx stands for the hex value for an  
ASCII code. See Decimal to Hex to ASCII Conversion chart, page 4-6.)  
F3 Send up to but not including “ss” character (Search and Send) starting from  
current cursor position, leaving cursor pointing to “ss” character followed by  
“xx” key or function code. Syntax = F3ssxx (ss and xx both stand for the  
hex values for ASCII codes, see Decimal to Hex to ASCII Conversion chart,  
page 4-6.)  
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F4 Send “xx” character “nn” times (Insert) leaving cursor in current cursor posi-  
tion. Syntax = F4xxnn (xx stands for the hex value for an ASCII code, see  
Decimal to Hex to ASCII Conversion chart, page 4-6, and nn is the numeric  
value (00-99) for the number of times it should be sent.)  
E9 Send all but the last “nn” characters, starting from the current cursor posi-  
tion. Syntax = E9nn (nn is the numeric value (00-99) for the number of  
characters that will not be sent at the end of the message.)  
Move Commands  
F5 Move the cursor ahead “nn” characters from current cursor position.  
Syntax = F5nn (nn stands for the numeric value (00-99) for the number of  
characters the cursor should be moved ahead.)  
F6 Move the cursor back “nn” characters from current cursor position.  
Syntax = F6nn (nn stands for the numeric value (00-99) for the number of  
characters the cursor should be moved back.)  
F7 Move the cursor to the beginning of the data string. Syntax = F7.  
EA Move the cursor to the end of the data string. Syntax = EA  
Search Commands  
pointing to “xx” character. Syntax = F8xx (xx stands for the hex value for  
an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.)  
pointing to “xx” character. Syntax = F9xx (xx stands for the hex value for  
an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.)  
E6 Search ahead for the first non “xx” character from the current cursor posi-  
tion, leaving cursor pointing to non “xx” character. Syntax = E6xx (xx  
stands for the hex value for an ASCII code, see Decimal to Hex to ASCII  
Conversion chart, page 4-6.)  
E7 Search back for the first non “xx” character from the current cursor position,  
leaving cursor pointing to non “xx” character. Syntax = E7xx (xx stands for  
the hex value for an ASCII code, see Decimal to Hex to ASCII Conversion  
chart, page 4-6.)  
Miscellaneous Commands  
FB Suppress all occurrences of up to 15 different characters, starting at the cur-  
rent cursor position, as the cursor is advanced by other commands. When  
the FC command is encountered, the suppress function is terminated. The  
cursor is not moved by the FB command. Syntax = FBnnxxyy . .zz where  
nn is a count of the number of suppressed characters in the list and xxyy ..  
zz is the list of characters to be suppressed. (xx stands for the hex value for  
an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.)  
FC Disables suppress filter and clear all suppressed characters. Syntax = FC.  
ters. Replacement continues until the E5 command is encountered. Syn-  
tax = E4nnxx xx yy yy ...zz zz where nn is the total count of both  
1
2
1
2
1
2
characters to be replaced plus replacement characters; xx defines charac-  
1
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ters to be replaced and xx defines replacement characters, continuing  
2
through zz and zz .  
1
2
E5 Terminates character replacement. Syntax = E5.  
FE Compare character in current cursor position to the character “xx.” If char-  
acters are equal, increment cursor. If characters are not equal, no format  
match. Syntax = FExx (xx stands for the hex value for an ASCII code, see  
Decimal to Hex to ASCII Conversion chart, page 4-6.)  
EC Check to make sure there is an ASCII number at the current cursor position.  
If character is not numeric, format is aborted. Syntax = EC.  
ED Check to make sure there is a non-numeric ASCII character at the current  
cursor position. If character is numeric, format is aborted. Syntax = ED.  
Data Format Editor  
Enter Data Format  
Default Data Format  
Clear One Data Format  
Clear All Data Formats  
Save  
Discard  
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Data Formatter  
When Data Formatter is turned off, the bar code data is output to the host as read  
(including prefixes and suffixes). Choose one of the following options. Default =  
Data Formatter On.  
* Data Formatter On,  
but Not Required  
Data Formatter Off  
When Data Formatter is required, all input data must conform to an edited format  
or the scanner does not transmit the input data to the host device.  
Data Format On, Format Required  
Alternate Data Formats  
Alternate formats allow you “single shot” capability to scan one bar code using a  
different data format than your primary format. When data formats are  
programmed (see page 5-1), you must input whether you are programming the  
primary format, or an alternate format numbered 1, 2, or 3.  
An alternate format is initiated by scanning one of the 3 alternate format bar  
codes below. The scanner will scan the next bar code, formatting the data with  
the selected alternate format, then revert immediately to the primary format.  
Alternate Data Format 1  
Alternate Data Format 2  
Alternate Data Format 3  
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6
Secondary Interface  
By switching interface cables, the IT3800/3900 scanner can communicate with  
a portable data terminal (secondary interface), in addition to the host terminal  
(primary interface).  
Note: Secondary interfaces do not apply to the IT3800LX-15.  
The secondary interface can be programmed at any time.  
Secondary Code 39 Wand Emulation  
In Wand Emulation mode, the scanner decodes the bar code then sends data in  
the same format as a wand scanner. The Code 39 Format converts all  
symbologies to Code 39. The Same Code Format transmits UPC, EAN, Code  
128 and Interleaved 2 of 5 without any changes, but converts all other  
symbologies to Code 39. These codes set the transmission rate to 25 inches per  
second and the output polarity to black, high. Default = Code 39 Format.  
* Wand Emulation  
Code 39 Format  
Wand Emulation  
Same Code Format  
Note for the 3800PDF model: When the 3800PDF interface is set to wand  
emulation, all PDF417 bar code data is transmitted as Code 128. Data from  
other symbologies follow the rules described above.  
Secondary RS-232 Connection  
All communication parameters between the scanner and terminal must match for  
correct data transfer through the serial port using RS-232 protocol.  
RS-232 programmable selections are used by both the primary and secondary  
interfaces. Changing an RS-232 parameter (e.g., baud rate or parity), while in  
primary or secondary mode will affect both interfaces.  
RS-232 Interface  
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Secondary Non Decoded Output Laser Emulation  
Use this selection when connecting to a secondary terminal with integral  
decoding. This also sets the transmission rate to 36 scans per second and the  
polarity to white high.  
Non Decoded Output  
Non Decoded Output Laser Emulation Transmission  
Rate  
The Transmission Rate is limited by the terminal’s ability to receive data without  
dropping characters. Default = 36 scans/second.  
* 36  
100  
Non Decoded Output Laser Emulation Polarity  
The Polarity can be sent as standard with white bars high, or reversed with black  
bars high. Default = White High.  
* White High  
Black High  
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Non Decoded Laser Emulation Idle  
The idle describes the state of the scanner when no data is being transmitted.  
When in Non Decoded mode, you must set the scanner’s idle state to match the  
idle state for the device to which the scanner is connected. Default = High.  
Low  
* High  
Disabling the Secondary Interface  
You can temporarily disable the secondary interface, but still retain the  
secondary interface settings in the scanner’s memory by scanning the Disable  
bar code below. To re-enable the secondary interface, scan the Enable bar  
code. Default =Disable.  
* Disable  
Enable  
Secondary Trigger Mode  
Manual Trigger: You must press the scanner trigger to scan. When not  
scanning, idle power is maintained. Default = Manual Trigger.  
* Manual Trigger  
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Automatic Trigger: The scanner scans continuously at full power.  
Automatic Trigger  
Manual Trigger, Low Power: The scanner “sleeps,” using only 30 milliamps,  
until the trigger is pulled. When the trigger is pulled, the scanner wakes up and  
operates at normal power until there is no triggering for the time set with the Low  
Power Time Out bar code. Then, the scanner goes to “sleep” again.  
Low Power Time Out: Scan the Low Power Time Out bar code to change the  
time out duration. Then scan the time out duration (from 0-300 seconds) from  
the inside back cover and Save. Default = 2 minutes.  
Note: If you make an error while scanning the digits (before scanning Save),  
scan Discard on the back cover, scan the Low Power Time Out bar code,  
scan the correct digits, and Save again.  
Manual Trigger, Low Power  
Low Power Time Out  
Note: The Secondary Manual Trigger, Lower Power option is not available on  
the 3800LR-11 in Secondary Non-Decoded Out Laser Emulation Mode.  
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7
Symbologies  
Introduction  
Use this section to program the scanner for Industrial, Retail, and PDF417  
Symbology selections.  
This programming section contains the following menu selections:  
All Symbologies  
China Post Code  
Codabar  
IATA Code 2 of 5  
Interleaved 2 of 5  
Matrix 2 of 5  
MicroPDF417  
MSI  
Code 2 of 5  
Code 11  
Code 39  
PDF417  
Code 32 PARAF  
Code 93  
Plessey  
RSS-14  
Code 128  
Telepen  
EAN/JAN  
UPC  
EAN•UCC Composite  
All Symbologies  
If you want to decode all the symbologies allowable for your scanner, scan the  
All Symbologies On code.  
All Symbologies On  
All Symbologies Off  
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Message Length Description  
You are able to set the valid reading length of some of the bar code symbologies.  
If the data length of the scanned bar code doesn’t match the valid reading length,  
the imager will issue an error beep. You may wish to set the same value for  
minimum and maximum length to force the imager to read fixed length bar code  
data. This helps reduce the chances of a misread.  
EXAMPLE:Decode only those bar codes with a count of 9-20 characters.  
Min. length = 09  
Max. length = 20  
EXAMPLE:Decode only those bar codes with a count of 15 characters.  
Min. length = 15 Max. length = 15  
For a value other than the minimum and maximum message length defaults,  
scan the bar codes included in the explanation of the symbology, then scan the  
digit value of the message length and Save bar codes on the Programming Chart  
inside the back cover of this manual. The minimum and maximum lengths and  
the defaults are included with the respective symbologies.  
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Codabar  
Codabar  
<Default All Codabar Settings>  
* On  
Off  
Start/Stop Characters  
Start/Stop characters identify the leading and trailing ends of the bar code. You  
may either transmit, or not transmit Start/Stop characters.  
Default = Don’t Transmit.  
Transmit  
* Don’t Transmit  
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Codabar (continued)  
Check Character  
Codabar check characters are created using different “modulos.” You can  
program the scanner to read only Codabar bar codes with Modulo 16 check  
characters. Default = No Check Character.  
No Check Character indicates that the scanner reads and transmits bar code  
data with or without a check character.  
When Check Character is set to Validate and Transmit, the scanner will only  
read Codabar bar codes printed with a check character, and will transmit this  
character at the end of the scanned data.  
When Check Character is set to Validate, but Don’t Transmit, the unit will only  
read Codabar bar codes printed with a check character, but will not transmit the  
check character with the scanned data.  
* No Check Character  
Validate Modulo 16, but  
Don’t Transmit  
Validate Modulo 16 and Transmit  
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Concatenation  
Codabar supports symbol concatenation. When you Enable concatenation, the  
scanner looks for a Codabar symbol having a “D” start character, adjacent to a  
symbol having a “D” stop character. In this case the two messages are  
concatenated into one with the “D” characters omitted. Default = On.  
Character  
Start  
Stop  
Start  
Stop  
Codabar  
A12D  
D34A  
Select Require to prevent the scanner from decoding a lone Codabar symbol.  
* On  
Off  
Require  
Codabar Message Length  
Scan the bar codes below to change the message length. Refer to Message  
Length Description (page 7-2) for additional information. Minimum and  
Maximum lengths = 2-60. Minimum Default = 4, Maximum Default = 60.  
Minimum Message Length  
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Code 39  
Code 39  
< Default All Code 39 Settings >  
* On  
Off  
Start/Stop Characters  
Start/Stop characters identify the leading and trailing ends of the bar code. You  
may either transmit, or not transmit Start/Stop characters. Default = Don’t  
Transmit.  
Transmit  
* Don’t Transmit  
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Code 39, continued  
Check Character  
No Check Character indicates that the scanner reads and transmits bar code  
data with or without a check character.  
When Check Character is set to Validate, but Don’t Transmit, the unit will only  
read Code 39 bar codes printed with a check character, but will not transmit the  
check character with the scanned data.  
When Check Character is set to Validate and Transmit, the scanner will only  
read Code 39 bar codes printed with a check character, and will transmit this  
character at the end of the scanned data. Default = No Check Character.  
* No Check Character  
Validate and Transmit  
Code 39 Message Length  
Scan the bar codes below to change the message length. Refer to Message  
Length Description (page 7-2) for additional information. Minimum and  
Maximum lengths = 0-48. Minimum Default = 0, Maximum Default = 48.  
Minimum Message Length  
Maximum Message Length  
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Code 39 Append  
This function allows the scanner to append the data from several Code 39 bar  
codes together before transmitting them to the host computer. When this  
function is enabled, the scanner stores those Code 39 bar codes that start with  
a space (excluding the start and stop symbols), and does not immediately  
transmit the data. The scanner stores the data in the order in which the bar  
codes are read, deleting the first space from each. The scanner transmits the  
appended data when it reads a Code 39 bar code that starts with a character  
other than a space. Default = Off.  
On  
* Off  
Base 32  
Base 32 is a form of the Code 39 symbology used by Italian pharmacies. This is  
also known as PARAF.  
On  
* Off  
7 - 8  
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Code 39, continued  
Full ASCII  
If Full ASCII Code 39 decoding is enabled, certain character pairs within the bar  
code symbol will be interpreted as a single character. For example: $V will be  
decoded as the ASCII character SYN, and /C will be decoded as the ASCII  
character #. Default = On.  
NUL %U  
SOH $A  
STX $B  
ETX $C  
EOT $D  
ENQ $E  
ACK $F  
BEL $G  
BS $H  
HT $I  
DLE $P  
DC1 $Q  
DC2 $R  
DC3 $S  
DC4 $T  
NAK $U  
SYN $V  
ETB $W  
CAN $X  
EM $Y  
SUB $Z  
ESC %A  
FS %B  
GS %C  
RS %D  
US %E  
SP  
!
SPACE  
/A  
/B  
/C  
/D  
/E  
/F  
/G  
/H  
/I  
0
1
2
3
4
5
6
7
8
9
:
0
@
A
B
C
D
E
F
%V  
A
B
C
D
E
F
P
Q
R
S
T
U
V
W
X
Y
Z
[
P
%W  
+A  
+B  
+C  
+D  
+E  
+F  
+G  
+H  
+I  
p
q
r
+P  
+Q  
+R  
+S  
+T  
1
Q
a
b
c
d
e
f
2
R
#
$
%
&
3
S
s
t
4
T
5
U
u
v
w
x
y
z
{
+U  
+V  
+W  
+X  
+Y  
+Z  
6
V
7
G
H
I
G
H
I
W
X
g
h
i
(
8
)
9
Y
LF $J  
VT $K  
FF $L  
CR $M  
SO $N  
*
/J  
/Z  
%F  
%G  
%H  
%I  
%J  
J
J
Z
j
+J  
+
,
/K  
/L  
;
K
L
K
L
%K  
%L  
%M  
%N  
%O  
k
l
+K  
+L  
%P  
%Q  
%R  
%S  
<
=
>
?
\
|
-
-
M
N
O
M
N
O
]
m
n
o
+M  
+N  
+O  
}
.
.
^
~
SI  
$O  
/
/O  
_
DEL %T  
Character pairs /M and /N decode as a minus sign and period respectively.  
Character pairs /P through /Y decode as 0 through 9.  
* Full ASCII On  
Full ASCII Off  
IT3800/3900 User’s Guide  
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Interleaved 2 of 5  
< Default All Interleaved 2 of 5 Settings >  
Interleaved 2 of 5  
* On  
Off  
Check Digit  
No Check Digit indicates that the scanner reads and transmits bar code data with  
or without a check digit.  
When Check Digit is set to Validate, but Don’t Transmit, the unit will only read  
Interleaved 2 of 5 bar codes printed with a check digit, but will not transmit the  
check digit with the scanned data.  
When Check Digit is set to Validate and Transmit, the scanner will only read  
Interleaved 2 of 5 bar codes printed with a check digit, and will transmit this digit  
at the end of the scanned data. Default = No Check Digit.  
* No Check Digit  
Validate, but Don’t Transmit  
Validate and Transmit  
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Interleaved 2 of 5, continued  
Interleaved 2 of 5 Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 2-80. Minimum Default = 4, Maximum  
Default = 80.  
Minimum Message Length  
Maximum Message Length  
Strict Decoding  
When Strict Decoding is used, the scanner only reads bar codes that are close  
to spec. This reduces the number of misreads, but also reduces the tolerance  
for bar codes that are slightly out of spec.  
On  
* Off  
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Code 93  
Code 93  
< Default All Code 93 Settings >  
* On  
Off  
Code 93 Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 0-80. Minimum Default = 0, Maximum  
Default = 80.  
Minimum Message Length  
Maximum Message Length  
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Code 2 of 5  
<Default All Code 2 of 5 Settings>  
Code 2 of 5  
* On  
Off  
Code 2 of 5 Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 1-48. Minimum Default = 4, Maximum  
Default = 48.  
Minimum Message Length  
Maximum Message Length  
IATA Code 2 of 5  
<Default All Code IATA 2 of 5 Settings>  
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IATA Code 2 of 5  
* On  
Off  
IATA Code 2 of 5 Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 1-48. Minimum Default = 4, Maximum  
Default = 48.  
Minimum Message Length  
Maximum Message Length  
Matrix 2 of 5  
<Default All Matrix 2 of 5 Settings>  
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Matrix 2 of 5  
* On  
Off  
Matrix 2 of 5 Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 1-80. Minimum Default = 4, Maximum  
Default = 80.  
Minimum Message Length  
Maximum Message Length  
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Code 11  
Code 11  
<Default All Code 11 Settings>  
* On  
Off  
Check Digits Required  
This option sets whether 1 or 2 check digits are required with Code 11 bar codes.  
Default = Two Check Digits.  
One Check Digit  
* Two Check Digits  
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Code 11 Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 1-80. Minimum Default = 4, Maximum  
Default = 80.  
Minimum Message Length  
Maximum Message Length  
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Code 128  
Code 128  
<Default All Code 128 Settings>  
* On  
Off  
<GS> Substitution  
When enabled, the scanner substitutes a <GS> for Function Character 1 when  
decoding EAN 128. Default =Off.  
On  
* Off  
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Code 128 Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 0-80. Minimum Default = 0, Maximum  
Default = 80.  
Minimum Message Length  
Maximum Message Length  
Telepen  
<Default All Telepen Settings>  
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Telepen  
* On  
Off  
Telepen Output  
Using AIM Telepen Output, the scanner reads symbols with start/stop pattern 1  
and decodes them as standard full ASCII (start/stop pattern 1). When Original  
Telepen Output is selected, the scanner reads symbols with start/stop pattern 1  
and decodes them as compressed numeric with optional full ASCII (start/stop  
pattern 2). Default = AIM Telepen Output.  
Original Telepen Output  
Telepen Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 1-60. Minimum Default = 1, Maximum  
Default = 60.  
Minimum Message Length  
Maximum Message Length  
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UPC A  
UPC A  
<Default All UPC A Settings>  
* On  
Off  
Check Digit  
This selection allows you to specify whether the check digit should be transmitted  
at the end of the scanned data or not. Default = On.  
* On  
Off  
Number System  
The numeric system digit of a UPC symbol is normally transmitted, but the unit  
can be programmed so it will not transmit it. Default = On.  
* On  
Off  
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UPC A, continued  
Addenda  
This selection adds 2 or 5 digits to the end of all scanned UPC A data.  
Default = Off for both 2 Digit and 5 Digit Addenda.  
2 Digit Addenda On  
* 2 Digit Addenda Off  
5 Digit Addenda On  
* 5 Digit Addenda Off  
Addenda Required  
When Addenda Required is set to on, the scanner will only read UPC A bar  
codes that have addenda. Default = Off.  
Required  
* Not Required  
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UPC A, continued  
Addenda Separator  
When this feature is on, there is a space between the data from the bar code and  
the data from the addenda. When turned off, there is no space.  
Default = On.  
* On  
Off  
UPC Strict Decoding  
When UPC Strict Decoding is used, the scanner only reads bar codes that are  
close to spec. This reduces the number of misreads, but also reduces the  
tolerance for bar codes that are slightly out of spec.  
On  
* Off  
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UPC E  
<Default All UPC E Settings>  
UPC E0 and UPC E1  
Most UPC bar codes lead with the 0 number system. For these codes, use the  
UPC E0 selection. If you need to read codes that lead with the 1 number system,  
use the UPC E1 selection. Default = On (UPC E0) and Off (UPC E1).  
* UPC E0 On  
UPC E0 Off  
UPC E1 On  
* UPC E1 Off  
UPC E Expand  
UPC E Expand expands the UPC E code to the 12 digit, UPC A format.  
Default = Off.  
On  
* Off  
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UPC E, continued  
Check Digit  
Check Digit specifies whether the check digit should be transmitted at the end of  
the scanned data or not. Default = On.  
* On  
Off  
Number System  
The numeric system digit of a UPC symbol is normally transmitted, but the unit  
can be programmed so it will not transmit it. Default = On.  
* On  
Off  
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UPC E, continued  
Addenda  
This selection adds 2 or 5 digits to the end of all scanned UPC E data.  
Default = Off for both 2 Digit and 5 Digit Addenda.  
2 Digit Addenda On  
* 2 Digit Addenda Off  
5 Digit Addenda On  
* 5 Digit Addenda Off  
Addenda Required  
When Addenda Required is set to on, the scanner will only read UPC E bar  
codes that have addenda. Default = Off.  
Required  
* Not Required  
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UPC E, continued  
Addenda Separator  
When this feature is on, there is a space between the data from the bar code and  
the data from the addenda. When turned off, there is no space.  
Default = On.  
* On  
Off  
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EAN/JAN 13  
EAN/JAN 13  
<Default All EAN/JAN Settings>  
* On  
Off  
Check Digit  
This selection allows you to specify whether the check digit should be transmitted  
at the end of the scanned data or not. Default = On.  
* On  
Off  
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EAN/JAN 13, continued  
Addenda  
This selection adds 2 or 5 digits to the end of all scanned EAN/JAN 13 data.  
Default = Off for both 2 Digit and 5 Digit Addenda.  
2 Digit Addenda On  
* 2 Digit Addenda Off  
5 Digit Addenda On  
* 5 Digit Addenda Off  
Addenda Required  
When Addenda Required is set to on, the scanner will only read EAN/JAN 13 bar  
codes that have addenda. Default = Off.  
Required  
* Not Required  
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EAN/JAN 13, continued  
Addenda Separator  
When this feature is on, there is a space between the data from the bar code and  
the data from the addenda. When turned off, there is no space.  
Default = On.  
* On  
Off  
ISBN Enable  
This symbology allows the scanner to read ISBN codes on books. Default = Off.  
On  
* Off  
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EAN/JAN 8  
EAN/JAN 8  
<Default All EAN/JAN 8 Settings>  
* On  
Off  
Check Digit  
This selection allows you to specify whether the check digit should be transmitted  
at the end of the scanned data or not. Default = On.  
* On  
Off  
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EAN/JAN 8, continued  
Addenda  
This selection adds 2 or 5 digits to the end of all scanned EAN/JAN 8 data.  
Default = Off for both 2 Digit and 5 Digit Addenda.  
2 Digit Addenda On  
* 2 Digit Addenda Off  
5 Digit Addenda On  
* 5 Digit Addenda Off  
Addenda Required  
When Addenda Required is set to on, the scanner will only read EAN/JAN 8 bar  
codes that have addenda. Default = Off.  
Required  
* Not Required  
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EAN/JAN 8, continued  
Addenda Separator  
When this feature is on, there is a space between the data from the bar code and  
the data from the addenda. When turned off, there is no space.  
Default = On.  
* On  
Off  
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MSI  
MSI  
<Default All MSI Settings>  
On  
* Off  
MSI, continued  
Check Character  
Different types of check characters are used with MSI bar codes. You can  
program the scanner to read only MSI bar codes with Type 10 or Type 11 check  
characters. Default = Validate Type 10, but Don’t Transmit.  
When Check Character is set to Validate and Transmit, the scanner will only  
read MSI bar codes printed with the specified type check character, and will  
transmit this character at the end of the scanned data.  
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MSI, continued  
When Check Character is set to Validate, but Don’t Transmit, the unit will only  
read MSI bar codes printed with the specified type check character, but will not  
transmit the check character with the scanned data.  
* Validate Type 10, but Don’t  
Transmit  
Validate Type 10 and Transmit  
Transmit  
Validate Type 11 and Transmit  
MSI Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 4-48. Minimum Default = 4, Maximum  
Default = 48.  
Minimum Message Length  
Maximum Message Length  
IT3800/3900 User’s Guide  
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Plessey  
Plessey  
<Default All Plessey Settings>  
On  
* Off  
Plessey Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 4-48. Minimum Default = 4, Maximum  
Default = 48.  
Minimum Message Length  
Maximum Message Length  
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RSS-14  
RSS-14  
< Default All RSS-14 Settings >  
Reduced Space Symbology (RSS) is a family of linear bar codes that meets  
restricted space requirements, while still providing full product identification.  
On  
* Off  
RSS Limited  
< Default All RSS Limited Settings >  
RSS Limited  
On  
* Off  
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RSS Expanded  
< Default All RSS Expanded Settings >  
RSS Expanded  
On  
* Off  
RSS Expanded Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 4-74. Minimum Default = 4, Maximum  
Default = 74.  
Minimum Message Length  
Maximum Message Length  
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China Post Code  
<Default All China Post Code Settings>  
China Post Code  
On  
* Off  
China Post Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 2-80. Minimum Default = 4, Maximum  
Default = 80.  
Minimum Message Length  
Maximum Message Length  
IT3800/3900 User’s Guide  
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PDF417  
Note: The following selections are for use with the 3800/3900PDF-12 scanner  
only.  
<Default All PDF417 Settings>  
PDF417  
* On  
Off  
PDF417 Message Length  
Note: Scan the bar codes below to change the message length. Refer to  
Message Length Description (page 7-2) for additional information.  
Minimum and Maximum lengths = 1-2750. Minimum Default = 1,  
Maximum Default = 2750.  
Minimum Message Length  
Maximum Message Length  
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PDF417, continued  
Show GLI Blocks  
Turning Show GLI Blocks On causes GLI commands to be issued where located  
within their encoded data sequences. When on, the “\” is used as an escape  
character and natural occurrences of “\” in data are replaced by “\\”.  
Default = Off.  
On  
* Off  
Scan Diagnostics  
When Scan Diagnostics is turned on, the scanner sends a report instead of the  
decoded message. Your terminal displays the diagnostic information first, then  
the data from the scanned code. When Scan Diagnostics is turned on, the  
scanner sends PDF417 symbology information as codes are scanned. Your  
terminal displays the data from the scanned code first, then the diagnostic  
information. Default = Off.  
On  
* Off  
IT3800/3900 User’s Guide  
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PDF417, continued  
The following list shows the information that appears for the PDF417 symbology.  
Note: The higher the percentage of unused error correction (UEC), the easier it  
should be to read each code.  
PDF 417: x rows, x cols, xx data & xx chks (ECL = x), UEC = xxx%  
Rows = Number of rows  
Cols = Number of columns  
Data = Number of data words  
Chks = Number of check words  
ECL = Error Correction Level  
UEC = Unused Error Correction  
PDF Learn Mode  
This setting tells the scanner to brighten the LED’s when you have an optimal  
distance between the scanner and the PDF417 code you are attempting to read.  
Because some PDF417 codes are more compact than others, the reading  
distance varies from code to code. When you turn on the PDF Learn Mode, the  
IT3800/3900’s light becomes very bright when you are at the best distance for  
reading the PDF417 code. Default = Off.  
On  
* Off  
7 - 42  
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MicroPDF417  
Note: The following selections are for use with the 3800/3900PDF-12 scanner  
only.  
<Default All MicroPDF417 Settings>  
MicroPDF417  
On  
* Off  
MicroPDF417 Message Length  
Scan the bar codes below to change the message length. Refer to Message  
Length Description (page 7-2) for additional information. Minimum and  
Maximum lengths = 1-366. Minimum Default = 1, Maximum Default = 366.  
Minimum Message Length  
Maximum Message Length  
IT3800/3900 User’s Guide  
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EANUCC Composite Symbology  
Note: The following selections are for use with the 3800/3900PDF-12 scanner  
only.  
< Default All EANUCC Composite Symbology Settings >  
EANUCC Composite  
Linear codes are combined with a unique 2D composite component to form a  
new class called EAN•UCC Composite Symbology. EAN•UCC Composite  
Symbology allows for the co-existence of symbologies already in use.  
On  
*Off  
Enable UPC/EAN Version  
Turn on this selection to decode EAN•UCC composite symbols having a UPC or  
EAN primary component.  
On  
*Off  
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EANUCC Composite Symbology, continued  
EAN•UCC Composite Code Message Length  
Scan the bar codes below to change the message length. Refer to Message  
Length Description (page 7-2) for additional information. Minimum and  
Maximum lengths = 1-2435. Minimum Default = 1, Maximum Default = 2435.  
Minimum Message Length  
Maximum Message Length  
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8
Cloning  
The cloning procedure reprograms the software in the “destination” scanner’s  
memory with software from the “source” scanner. Before using this procedure,  
determine which scanner will be the source (the scanner containing the desired  
software). The IT3800/3900 supports cloning and can act as the source device.  
The software in the destination scanner will be updated from the source scanner.  
The destination scanner device must be the same model as the source.  
Procedure  
1. Use the cloning cable (42204559-01) to connect the two scanners for  
cloning.  
2. Connect the destination scanner to one of the 10 pin modular connectors on  
the cloning cable.  
3. Connect the source scanner (containing the new or updated software) to the  
remaining 10 pin modular connector on the cloning cable.  
4. Connect the power supply to the 4 pin mini-DIN connector located on the  
cloning cable or the scanner cable.  
5. Make sure both units are on, and then scan the “Clone Destination” bar  
code with the destination scanner.  
Clone Destination Bar Code  
6. Scan the Clone Source bar code below with the source scanner. The  
scanner’s “Good Read” LED begins blinking periodically indicating cloning is  
in process.  
Clone Source Bar Code  
7. When cloning is complete, the destination scanner will double beep. This  
procedure takes approximately two minutes.  
8. Disconnect the destination scanner from the cloning cable.  
9. To clone another scanner, repeat steps 1 through 8.  
Caution: DO NOT scan the “source” bar code unless you are going to clone a  
scanner. If you mistakenly scan this bar code, reset the scanner by  
turning the power off and back on to regain normal operation.  
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9
Visual Menu  
Visual Menu Introduction  
Visual Menu provides the ability to configure a scanning device by connecting  
the scanner to the com port of a PC. Visual Menu allows you to download  
upgrades to a scanner’s firmware, change programmed parameters, and create  
and print programming bar codes. Using Visual Menu, you can even set up the  
configuration for a scanner which is not attached to your PC. This enables one  
expert user to establish the configuration settings for all the devices your  
company uses, then save these configuration files for others. A configuration file  
can be e-mailed or, if you prefer, an expert user can create a bar code (or series  
of bar codes) that contains all the customized programming parameters, and  
mail or fax the bar code(s) to any location. Users in other locations can scan the  
bar code(s) to load in the customized parameters.  
To communicate with a scanner, Visual Menu requires that the PC have at least  
one available serial communication port and an RS-232 cable to connect the port  
to the device. A power supply, which plugs into the cable, is also required.  
Visual Menu Operations  
The Visual Menu program performs the following operations:  
Displays all configuration data, and saves the information to a file on your PC.  
Configures the device to meet your specific requirements. Visual Menu has  
all the programming parameters which are available via programming bar  
codes in this User’s Guide.  
Creates and prints a clone bar code which contains the program and  
configuration data from one device. This bar code can then be used to  
program additional devices with the same parameters.  
Selects a device from a list, then performs offline or online file configuration  
for that device.  
Temporary Visual Menu Configuration  
For quick download communication configuration, scan the Visual Menu bar  
code to temporarily configure the scanner for Visual Menu settings.  
Installing Visual Menu from the Web  
http://www.handheld.com/Site.aspx/na/en/developers/download_software/  
?product=21  
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2. Click on the entry for Visual Menu.  
3. When prompted, select Save File, and save the files to the  
c:\windows\temp directory.  
4. Once you have finished downloading the file, exit the web site.  
5. Using Explorer, go to the c:\windows\temp file.  
6. Double click on the Visualmenu.exe file. Follow the screen prompts to  
install the Visual Menu program.  
7. To start Visual Menu, from the Start Menu click on Programs, Visual Menu,  
Visual Menu.  
Note: If you wish, you can create a shortcut to the Visual Menu executable on  
your desktop.  
Upgrading USB Firmware  
After you use Visual Menu to upgrade your scanner’s firmware, you need to scan  
the following bar code to upgrade the USB firmware. You must have the USB  
interface selected. The upgrade takes about 10 seconds, during which a busy  
tone is generated.  
Upgrade EZUSB Firmware  
9 - 2  
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10  
Interface Keys  
Keyboard Function Relationships  
The following Keyboard Function Code, Hex/ASCII Value, and Full ASCII  
“CTRL”+ relationships apply to all terminals that can be used with the scanner.  
Function Code  
NUL  
SOH  
STX  
ETX  
EOT  
ENQ  
ACK  
BEL  
BS  
HEX/ASCII Value  
Full ASCII “CTRL” +  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
0A  
0B  
0C  
0D  
0E  
0F  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
1A  
1B  
1D  
1E  
1F  
2
A
B
C
D
E
F
G
H
I
HT  
LF  
J
VT  
K
L
FF  
CR  
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
[
SO  
SI  
DLE  
DC1  
DC2  
DC3  
DC4  
NAK  
SYN  
ETB  
CAN  
EM  
SUB  
ESC  
FS  
GS  
]
RS  
6
US  
-
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The last five characters in the Full ASCII “CTRL”+ column ( [ \ ] 6 - ), apply to US  
only. The following chart indicates the equivalents of these five characters for  
different countries.  
Country  
United States  
Belgium  
Codes  
[
[
\
<
<
8
Ã
\
]
]
6
6
6
6
6
6
6
6
6
6
6
-
-
Scandinavia  
France  
8
^
9
$
+
+
. .  
]
-
=
-
Germany  
Italy  
-
Switzerland  
United Kingdom  
Denmark  
Norway  
<
¢
\
-
[
8
8
[
-
9
9
]
-
\
-
Spain  
\
-
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Supported Interface Keys  
IBM AT/XT and  
Supported  
Interface Keys  
PS/2 Compatibles,  
WYSE PC/AT  
IBM XTs and  
Compatibles  
IBM, DDC, Memorex  
Telex, Harris*  
NUL  
SOH  
STX  
ETX  
EOT  
ENQ  
ACK  
BEL  
BS  
00  
Reserved  
Enter (KP)  
Cap Lock  
ALT make  
ALT break  
CTRL make  
CTRL break  
CR/Enter  
Reserved  
Tab  
Reserved  
CR/Enter  
Caps Lock  
Reserved  
Reserved  
Reserved  
Reserved  
CR/Enter  
Reserved  
Tab  
Reserved  
01  
02  
03  
04  
05  
06  
07  
08  
09  
0A  
0B  
0C  
0D  
0E  
0F  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
1A  
1B  
1C  
1D  
1E  
1F  
Enter  
F11  
F12  
F13  
F14  
F15  
New Line  
F16  
HT  
F17  
LF  
Reserved  
Tab  
Reserved  
Tab  
F18  
VT  
Tab/Field Forward  
FF  
Delete  
CR/Enter  
Insert  
Delete  
CR/Enter  
Insert  
Delete  
CR  
Field Exit/New Line  
SO  
Insert  
SI  
Escape  
F11  
Escape  
Reserved  
Home  
F19  
DLE  
DC1  
DC2  
DC3  
DC4  
NAK  
SYN  
ETB  
CAN  
EM  
Error Reset  
Home  
Print  
Home  
Print  
F20  
Back Space  
Back Tab  
F12  
Back Space  
Back Tab  
Reserved  
F1  
Back Space  
Backfield/Back Tab  
F21  
F1  
F2  
F3  
F4  
F5  
F6  
F7  
F8  
F9  
F10  
F1  
F2  
F2  
F3  
F3  
F4  
F4  
SUB  
ESC  
FS  
F5  
F5  
F6  
F6  
F7  
F7  
GS  
F8  
RS  
F9  
F9  
US  
F10  
F10  
* IBM 3191/92, 3471/72, 3196/97, 3476/77, Telex (all models)  
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Supported Interface Keys  
Supported  
Interface Keys  
IBM, Memorex Telex (102)* Memorex Telex (88)**  
NUL  
SOH  
STX  
ETX  
EOT  
ENQ  
ACK  
BEL  
BS  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
0A  
0B  
0C  
0D  
0E  
0F  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
1A  
1B  
1C  
1D  
1E  
1F  
Reserved  
Enter  
F11  
Reserved  
Enter  
PF10  
F12  
PF11  
F13  
PF12  
F14  
Reserved  
Reserved  
New Line  
Field Forward  
Field Forward  
Reserved  
Field Forward  
Delete  
F15  
New Line  
F16  
HT  
F17  
LF  
F18  
VT  
Tab/Field Forward  
Delete  
Field Exit  
Insert  
Clear  
Error Reset  
Home  
Print  
FF  
CR  
New Line  
Insert  
SO  
SI  
Erase  
DLE  
DC1  
DC2  
DC3  
DC4  
NAK  
SYN  
ETB  
CAN  
EM  
Error Reset  
Reserved  
Print  
Back Space  
Back Tab  
F19  
Back Space  
Back Field  
Reserved  
PF1  
F1  
F2  
PF2  
F3  
PF3  
F4  
PF4  
SUB  
ESC  
FS  
F5  
PF5  
F6  
PF6  
F7  
PF7  
GS  
F8  
PF8  
RS  
F9  
PF9  
US  
F10  
Home  
* IBM 3196/97, 3476/77, 3191/92, 3471/72, Memorex Telex (all models) with 102  
key keyboards  
** Memorex Telex with 88 key keyboards  
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Supported Interface Keys  
Supported  
Interface Keys  
Esprit 200, 400  
ANSI  
Esprit 200, 400  
ASCII  
Esprit 200, 400  
PC  
NUL  
SOH  
STX  
ETX  
EOT  
ENQ  
ACK  
BEL  
BS  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
0A  
0B  
0C  
0D  
0E  
0F  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
1A  
1B  
1C  
1D  
1E  
1F  
Reserved  
New Line  
N/A  
Reserved  
New Line  
N/A  
Reserved  
New Line  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
New Line  
N/A  
New Line  
N/A  
New Line  
N/A  
HT  
Tab  
Tab  
Tab  
LF  
N/A  
N/A  
N/A  
VT  
Tab  
Tab  
Tab  
FF  
N/A  
N/A  
Delete  
New Line  
Insert  
Escape  
F11  
CR  
New Line  
N/A  
New Line  
N/A  
SO  
SI  
Escape  
F11  
Escape  
F11  
DLE  
DC1  
DC2  
DC3  
DC4  
NAK  
SYN  
ETB  
CAN  
EM  
Insert  
F13  
Insert  
F13  
Home  
Print  
Back Space  
Back Tab  
F12  
Back Space  
Back Tab  
F12  
Back Space  
Back Tab  
F12  
F1  
F1  
F1  
F2  
F2  
F2  
F3  
F3  
F3  
F4  
F4  
F4  
SUB  
ESC  
FS  
F5  
F5  
F5  
F6  
F6  
F6  
F7  
F7  
F7  
GS  
F8  
F8  
F8  
RS  
F9  
F9  
US  
F10  
F10  
F10  
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Supported Interface Keys  
Supported  
Interface Keys Apple Mac/iMac  
NUL  
SOH  
STX  
ETX  
EOT  
ENQ  
ACK  
BEL  
BS  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
0A  
0B  
0C  
0D  
0E  
0F  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
1A  
1B  
1C  
1D  
1E  
1F  
7F  
Reserved  
Enter/Numpad Enter  
CAPS  
ALT make  
ALT break  
CNTRL make  
CNTRL break  
RETURN  
APPLE make  
TAB  
HT  
LF  
APPLE break  
TAB  
VT  
FF  
Del  
CR  
RETURN  
Ins Help  
ESC  
SO  
SI  
DLE  
DC1  
DC2  
DC3  
DC4  
NAK  
SYN  
ETB  
CAN  
EM  
F11  
Home  
Prnt Scrn  
BACKSPACE  
LSHIFT TAB  
F12  
F1  
F2  
F3  
F4  
SUB  
ESC  
FS  
F5  
F6  
F7  
GS  
F8  
RS  
F9  
US  
F10  
DEL  
BACKSPACE  
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11  
Utilities  
To Add a Test Code I.D. Prefix to All Symbologies  
This selection allows you to turn on transmission of a Code I.D. before the  
decoded symbology. (See the Symbology Chart on page 4-5 for the single  
character code that identifies each symbology.) This action first clears all current  
prefixes, then programs a Code I.D. prefix for all symbologies. This is a  
temporary setting that will be removed when the unit is power cycled.  
Add Code I.D. Prefix to  
All Symbologies  
Show Software Revision  
Scan the bar code below to output the current software revision.  
Show Revision  
Show Data Format  
Scan the bar code below to show current data format settings.  
Data Format Settings  
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Specular Effect Reduction  
When the On code is scanned, the first pass read rate and voting threshold are  
increased. Default = Off.  
On  
* Off  
Note: If you want to further limit specular effects, reduce the scan speed using  
"Scan Rate" on page 3-1.  
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12  
Serial Programming Commands  
The serial programming commands can be used in place of the programming bar  
codes. Both the serial commands and the programming bar codes will program  
the IT3800/3900. For complete descriptions and examples of each serial  
programming command, refer to the corresponding programming bar code in  
this manual.  
The device must be set to an RS-232 interface (see page 1-8). The following  
commands can be sent via a PC com port using terminal emulation software.  
Conventions  
The following conventions are used for menu and query command descriptions:  
parameterA label representing the actual value you should send as part of a  
command.  
[option] An optional part of a command.  
{Data} Alternatives in a command.  
bold  
Names of menus, menu commands, buttons, dialog boxes, and  
windows that appear on the screen.  
Menu Command Syntax  
Menu commands have the following syntax (spaces have been used for clarity  
only):  
Prefix Tag SubTag {Data} [, SubTag {Data}] [; Tag SubTag {Data}] […] Storage  
Prefix  
Tag  
Three ASCII characters: SYN M CR (ASCII 22,77,13).  
A 3 character case-insensitive field that identifies the desired menu  
command group. For example, all RS-232 configuration settings  
are identified with a Tag of 232.  
SubTag  
A 3 character case-insensitive field that identifies the desired menu  
command within the tag group. For example, the SubTag for the  
RS-232 baud rate is BAD.  
Data  
The new value for a menu setting, identified by the Tag and Sub-  
Tag.  
Storage  
A single character that specifies the storage table to which the  
mand’s operation on the device’s volatile menu configuration table.  
A period (.) performs the command’s operation on the device’s  
non-volatile menu configuration table. Use the non-volatile table  
only for semi-permanent changes you want saved through a power  
cycle. (The non-volatile table allows only a limited number of  
writes.)  
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Query Commands  
Several special characters can be used to query the device about its settings.  
^
?
*
What is the default value for the setting(s).  
What is the device’s current value for the setting(s).  
What is the range of possible values for the setting(s). (The de-  
vice’s response uses a dash (-) to indicate a continuous range of  
values. A pipe (|) separates items in a list of non-continuous val-  
ues.)  
Tag Field Usage  
When a query is used in place of a Tag field, the query applies to the entire set  
of commands available for the particular storage table indicated by the Storage  
field of the command. In this case, the SubTag and Data fields should not be  
used because they are ignored by the device.  
SubTag Field Usage  
When a query is used in place of a SubTag field, the query applies only to the  
subset of commands available that match the Tag field. In this case, the Data  
field should not be used because it is ignored by the device.  
Data Field Usage  
When a query is used in place of the Data field, the query applies only to the  
specific command identified by the Tag and SubTag fields.  
Concatenation of Multiple Commands  
Multiple commands can be issued within one Prefix/Storage sequence. Only the  
Tag, SubTag, and Data fields must be repeated for each command in the  
sequence. If additional commands are to be applied to the same Tag, then the  
new command sequence is separated with a comma (,) and only the SubTag and  
Data fields of the additional command are issued. If the additional command  
requires a different Tag field, the command is separated from previous  
commands by a semicolon (;).  
Responses  
The device responds to serial commands with one of three responses:  
ACK Indicates a good command which has been processed.  
ENQ Indicates an invalid Tag or SubTag command.  
NAK Indicates the command was good, but the Data field entry was out of the  
allowable range for this Tag and SubTag combination, e.g., an entry for a  
minimum message length of 100 when the field will only accept 2  
characters.  
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When responding, the device echoes back the command sequence with the  
status character inserted directly before each of the punctuation marks (the  
period, exclamation point, comma, or semicolon) in the command.  
Examples of Query Commands  
In the following examples, a bracketed notation [ ] depicts a non-displayable  
response.  
Example #1:What is the range of possible values for Codabar Coding Enable?  
Enter:  
cbrena*.  
Response: CBRENA0-1[ACK]  
This response indicates that Codabar Coding Enable (CBRENA) has a range of  
values from 0 to 1 (off and on).  
Example #2: What is the default value for Codabar Coding Enable?  
Enter:  
cbrena^.  
Response: CBRENA1[ACK]  
This response indicates that the default setting for Codabar Coding Enable  
(CBRENA) is 1, or on.  
Example #3: What is the device’s current setting for Codabar Coding Enable?  
Enter:  
cbrena?.  
Response: CBRENA1[ACK]  
This response indicates that the device’s Codabar Coding Enable (CBRENA) is  
set to 1, or on.  
Example #4: What are the device’s settings for all Codabar selections?  
Enter:  
cbr?.  
Response: CBRENA1[ACK],  
SSX0[ACK],  
CK20[ACK],  
CCT1[ACK],  
MIN2[ACK],  
MAX60[ACK],  
DFT[ACK].  
This response indicates that the device’s Codabar Coding Enable (CBRENA) is  
set to 1, or on;  
the Start/Stop Character (SSX) is set to 0, or Don’t Transmit;  
concatenation (CCT) is set to 1, or Enabled;  
the Minimum Message Length (MIN) is 2 characters;  
the Maximum Message Length (MAX) is 60 characters;  
and the Default setting (DFT) has no value.  
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Trigger Commands  
You can activate and deactivate the scanner with serial trigger commands.  
First, the scanner must be put in Manual/Serial Trigger Mode either by scanning  
the Manual/Serial Trigger Mode bar code (page 3-4), or by sending the Manual/  
Serial Menu Command (page 12-8). Once the scanner is in serial trigger mode,  
the trigger is activated and deactivated by sending the following commands:  
Activate:SYN T CR  
Deactivate:SYN U CR  
The scanner scans until a bar code has been read, until the deactivate command  
is sent, or until the serial time out has been reached (see "Serial Trigger Time  
Out" on page 3-5 for a description, and the serial command on page 12-8).  
Resetting the Factory Settings  
If you aren’t sure what programming options are in your scanner, or you’ve  
changed some options and want the factory settings restored, scan the Factory  
Default Settings bar code below.  
Factory Default Settings  
The following chart lists the factory default settings (indicated by an asterisk (*)  
on the programming pages).  
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Menu Commands  
Serial  
Setting  
* Indicates default  
Command  
# Indicates a  
numeric entry  
Selection  
Page  
Factory Default Settings  
Default  
DEFALT  
Terminal Interfaces  
*003 (default for model -12)  
*000 (default for model -13)  
*124 (default for models 14-15)  
Terminal ID  
TERMID###  
2-2  
Program Keyboard Country  
KBDCTY  
KBDSTY0  
KBDSTY1  
KBDSTY2  
2-5  
2-5  
2-5  
2-6  
*Regular  
Caps Lock  
Shift Lock  
Keyboard Style  
Emulate External  
Keyboard  
KBDSTY5  
2-6  
Automatic Caps Lock  
*Control + ASCII Off  
Control + ASCII On  
*Turbo Mode Off  
Turbo Mode On  
*Numeric Keypad Off  
Numeric Keypad On  
*Auto Direct Conn. Off  
Auto Direct Conn. On  
RS-232  
KBDSTY6  
KBDCAS0  
KBDCAS1  
KBDTMD0  
KBDTMD1  
KBDNPS0  
KBDNPS1  
KBDADC0  
KBDADC1  
PAP232  
2-6  
2-6  
2-6  
2-7  
2-7  
2-7  
2-7  
2-7  
2-7  
2-8  
2-9  
2-9  
2-9  
2-9  
2-9  
2-9  
2-9  
2-9  
Keyboard Modifiers  
Serial Port Connection  
Baud Rate  
300 BPS  
232BAD0  
232BAD1  
232BAD2  
232BAD3  
232BAD4  
232BAD5  
232BAD6  
232BAD7  
600 BPS  
1200 BPS  
2400 BPS  
4800 BPS  
*9600 BPS  
38400 BPS  
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Serial  
Setting  
* Indicates default  
Command  
# Indicates a  
numeric entry  
Selection  
Page  
*7 Data, 1 Stop, Parity Even  
7 Data, 1 Stop, Parity None  
7 Data, 1 Stop, Parity Odd  
7 Data, 1 Stop, Parity Mark  
7 Data, 1 Stop, Parity Space  
7 Data, 2 Stop, Parity Even  
7 Data, 2 Stop, Parity None  
7 Data, 2 Stop, Parity Odd  
7 Data, 2 Stop, Parity Mark  
7 Data, 2 Stop, Parity Space  
8 Data, 1 Stop, Parity Even  
8 Data, 1 Stop, Parity None  
8 Data, 1 Stop, Parity Odd  
8 Data, 1 Stop, Parity Mark  
8 Data, 1 Stop, Parity Space  
*RTS/CTS Off  
232WRD3  
232WRD0  
232WRD6  
232WRD12  
232WRD9  
232WRD4  
232WRD1  
232WRD7  
232WRD13  
232WRD10  
232WRD5  
232WRD2  
232WRD8  
232WRD14  
232WRD11  
232CTS0  
2-10  
2-10  
2-10  
2-10  
2-10  
2-10  
2-10  
2-10  
2-10  
2-10  
2-10  
2-10  
2-10  
2-10  
2-10  
2-12  
2-12  
2-12  
2-12  
2-12  
2-12  
2-12  
2-12  
2-13  
2-13  
2-13  
2-13  
2-13  
2-13  
2-13  
2-14  
2-14  
Word Length: Data Bits,  
Stop Bits, and Parity  
RTS/CTS On  
232CTS1  
*XON/XOFF Off  
232XON0  
232XON1  
232ACK0  
RS-232 Handshaking  
XON/XOFF On  
*ACK/NAK Off  
ACK/NAK On  
232ACK1  
Same Code Format  
*Code 39 Format  
10  
WNDPAT0  
WNDPAT1  
WNDSPD0  
WNDSPD1  
WNDSPD2  
WNDSPD3  
WNDSPD4  
WNDSPD5  
WNDSPD6  
WNDPOL0  
WNDPOL1  
Wand Emulation Connec-  
tion  
*25  
40  
Wand Emulation Transmis-  
sion Rate  
80  
120  
150  
200  
*Black High  
Wand Emulation Polarity  
White High  
12 - 6  
IT3800/3900 User’s Guide  
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Serial  
Setting  
* Indicates default  
Command  
# Indicates a  
numeric entry  
Selection  
Page  
Idle Low  
WNDIDL0  
WNDIDL1  
2-14  
2-14  
Wand Emulation Idle  
*Idle High  
PDF417 Wand Emulation  
20  
WNDBLK0  
WNDBLK1  
WNDBLK2  
WNDBLK3  
WNDDLY0  
WNDDLY1  
WNDDLY2  
WNDDLY3  
WNDCHK0  
WNDCHK1  
2-15  
2-15  
2-15  
2-15  
2-15  
2-15  
2-15  
2-15  
2-16  
2-16  
40  
Data Block Size  
*60  
80  
5ms  
*50ms  
Delay Between Blocks  
150ms  
500ms  
*Off  
Overall Checksum  
On  
Output Selections  
67 s/s  
SCNPFM0  
SCNPFM1  
SCNPFM2  
BEPLVL0  
BEPLVL1  
BEPLVL2  
BEPLVL3  
BEPBIP0  
BEPBIP1  
DECVLV0  
DECVLV1  
DECRQZ0  
DECRQZ1  
RRDDLY0  
RRDDLY1  
RRDDLY2  
RRDDLY3  
3-1  
3-1  
3-1  
3-1  
3-1  
3-1  
3-1  
3-2  
3-2  
3-2  
3-2  
3-2  
3-2  
3-3  
3-3  
3-3  
3-3  
Scan Rate  
135 s/s  
*270 s/s  
Off  
Low  
Beeper Volume  
Medium  
*High  
*Normal Beep  
Short Beep  
*Voting Normal  
Voting High  
*Don’t Reduce Quiet Zone  
Reduce Quiet Zone  
*Short  
Beeper Tone  
Scan Voting  
Reduce Quiet Zone  
Reread Delay  
Long  
Extra Long  
IT3800/3900 User’s Guide  
12 - 7  
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Serial  
Setting  
* Indicates default  
Command  
# Indicates a  
numeric entry  
Selection  
Page  
*No Delay  
GRDDLY0  
GRDDLY1  
GRDDLY2  
GRDDLY3  
3-4  
3-4  
3-4  
3-4  
Short Delay  
Medium Delay  
Long Delay  
Good Read Delay  
*Manual/Serial Trigger (default  
for IT3800)  
TRGMOD0  
3-4  
Serial Trigger Time Out *0  
Low Power Time Out  
TRGSTO####  
TRGLPT###  
3-5  
3-5  
Trigger Mode  
*Automatic Trigger (default for  
IT3900)  
TRGMOD1  
3-5  
Manual Trigger, Low Power  
Presentation Mode  
TRGMOD2  
TRGMOD3  
3-5  
3-6  
Prefix/Suffix Selections  
Add CR Suffix to All Symbologies  
VSUFCR  
PREBK2  
4-3  
4-4  
4-4  
4-4  
4-4  
4-4  
4-4  
4-8  
4-8  
4-9  
4-9  
4-9  
4-10  
4-10  
Add Prefix  
Prefix  
Suffix  
Clear One Prefix  
Clear All Prefixes  
Add Suffix  
PRECL2  
PRECA2  
SUFBK2  
Clear One Suffix  
Clear All Suffixes  
*Enable  
SUFCL2  
SUFCA2  
RMVFNC0  
RMVFNC1  
DLYCHR##  
DLYCRX##  
DLY_XX##  
DLYFNC##  
DLYMSG##  
Function Code Transmit  
Intercharacter Delay  
Disable  
Delay Length  
User Specified Intercharac-  
ter Delay  
Character to Trigger Delay  
Interfunction Delay  
Intermessage Delay  
Data Formatter Selections  
*Default Data Format (None)  
DFMDF3  
DFMBK3  
DFMCL3  
DFMCA3  
5-4  
5-4  
5-4  
5-4  
Enter Format  
Data Format Editor  
Clear One Format  
Clear All Formats  
12 - 8  
IT3800/3900 User’s Guide  
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Serial  
Setting  
* Indicates default  
Command  
# Indicates a  
numeric entry  
Selection  
Page  
Off  
DFM_EN0  
DFM_EN1  
DFM_EN2  
VSAF_1  
5-5  
5-5  
5-5  
5-5  
5-5  
5-5  
Data Formatter  
*On, but Not Required  
On, Required  
1
2
3
Alternate Data Formats  
VSAF_2  
VSAF_3  
Secondary Interface Selections  
Same Code Format  
2IFTYP0  
2IFTYP1  
6-1  
6-1  
Wand Emulation Connec-  
tion  
*Code 39 Format  
Secondary RS-232 Con-  
nection  
RS-232 Interface  
2IFTYP2  
2IFTYP3  
6-1  
6-2  
Secondary Non Decoded  
Output Laser Emulation  
Non Decoded output  
Non Decoded Output Laser  
Emulation Transmission  
Rate  
*36  
HLCSPD0  
HLCSPD1  
6-2  
6-2  
100  
Black High  
HLCPOL0  
HLCPOL1  
HLCIDL0  
HLCIDL1  
2IF_END  
2IF_EN1  
2IFTRG0  
2IFTRG1  
2IFTRG2  
2IFLPT  
6-2  
6-2  
6-3  
6-3  
6-3  
6-3  
6-3  
6-3  
6-3  
6-3  
Non Decoded Output Laser  
Emulation Polarity  
*White High  
Low  
Non Decoded Output Laser  
Emulation Idle  
*High  
*Disable  
Disabling the Secondary  
Interface  
Enable  
*Manual Trigger  
Automatic Trigger  
Manual Trigger, Low Power  
Low Power Time Out *2min  
Secondary Trigger Mode  
Symbologies  
All Symbologies Off  
All Symbologies On  
ALLENA0  
ALLENA1  
7-1  
7-1  
All Symbologies  
Settings  
Codabar  
Codabar  
CBRDFT  
7-3  
Off  
CBRENA0  
CBRENA1  
7-3  
7-3  
*On  
IT3800/3900 User’s Guide  
12 - 9  
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Serial  
Setting  
* Indicates default  
Command  
# Indicates a  
numeric entry  
Selection  
Page  
*Don’t Transmit  
Transmit  
CBRSSX0  
CBRSSX1  
CBRCK20  
7-3  
7-3  
7-4  
Codabar Start/Stop Char.  
*No Check Char.  
Validate Modulo 16, But Don’t  
Transmit  
CBRCK23  
CBRCK24  
7-4  
7-4  
Codabar Check Char.  
Validate Modulo 16, and  
Transmit  
Off  
CBRCCT0  
CBRCCT1  
CBRCCT2  
CBRMIN##  
CBRMAX##  
7-5  
7-5  
7-5  
7-5  
7-5  
Codabar Concatenation  
*On  
Require  
Minimum (2-60) *4  
Maximum (2-60) *60  
Codabar Message Length  
Code 39  
Default All Code 39  
Settings  
C39DFT  
7-6  
Off  
C39ENA0  
C39ENA1  
C39SSX0  
C39SSX1  
C39CK20  
7-6  
7-6  
7-6  
7-6  
7-7  
Code 39  
*On  
*Don’t Transmit  
Transmit  
Code 39 Start/Stop Char.  
Code 39 Check Char.  
*No Check Char.  
Validate, But Don’t  
Transmit  
C39CK21  
C39CK22  
7-7  
7-7  
Validate,  
and Transmit  
Minimum (0 - 48) *0  
C39MIN##  
C39MAX##  
C39APP0  
C39APP1  
C39B320  
C39B321  
C39ASC0  
C39ASC1  
7-7  
7-7  
7-8  
7-8  
7-8  
7-8  
7-9  
7-9  
Code 39 Message Length  
Code 39 Append  
Base 32  
Maximum (0 - 48) *48  
*Off  
On  
*Off  
On  
*Off  
On  
Code 39 Full ASCII  
Interleaved 2 of 5  
Interleaved 2 of 5  
Default All Interleaved  
2 of 5 Settings  
I25DFT  
7-10  
Off  
I25ENA0  
I25ENA1  
7-10  
7-10  
*On  
12 - 10  
IT3800/3900 User’s Guide  
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Serial  
Setting  
* Indicates default  
Command  
# Indicates a  
numeric entry  
Selection  
Page  
*No Check Char.  
I25CK20  
I25CK21  
7-10  
7-10  
Interleaved 2 of 5 Check  
Digit  
Validate, But Don’t  
Transmit  
Validate, and Transmit  
Minimum (2-80) *4  
Maximum (2-80) *80  
*Off  
I25CK22  
I25MIN##  
I25MAX##  
I25STR0  
I25STR1  
7-10  
7-11  
7-11  
7-11  
7-11  
Interleaved 2 of 5 Message  
Length  
Interleaved 2 of 5 Strict  
Decoding  
On  
Default All Code 93  
Settings  
Code 93  
Code 93  
C93DFT  
7-12  
Off  
C93ENA0  
C93ENA1  
C93MIN##  
C93MAX##  
7-12  
7-12  
7-12  
7-12  
*On  
Minimum (0-80) *0  
Maximum (0-80) *80  
Code 93 Message Length  
Code 2 of 5  
Default All Code 2 of 5  
Settings  
R25DFT  
7-13  
Off  
R25ENA0  
R25ENA1  
R25MIN##  
R25MAX##  
7-13  
7-13  
7-13  
7-13  
Code 2 of 5  
*On  
Minimum (1 - 48) *4  
Maximum (1 - 48) *48  
Code 2 of 5 Message  
Length  
Default All IATA Code 2 of 5  
Settings  
IATA Code 2 of 5  
IATA Code 2 of 5  
A25DFT  
7-13  
Off  
A25ENA0  
A25ENA1  
A25MIN##  
A25MAX##  
7-14  
7-14  
7-14  
7-14  
*On  
Minimum (1 - 48) *4  
Maximum (1 - 48) *48  
IATA Code 2 of 5 Message  
Length  
Default All Matrix 2 of 5  
Settings  
Matrix 2 of 5  
Matrix 2 of 5  
X25DFT  
7-14  
Off  
X25ENA0  
X25ENA1  
X25MIN##  
X25MAX##  
7-15  
7-15  
7-15  
7-15  
*On  
Maximum (1 - 80) *80  
Matrix 2 of 5 Message  
Length  
Default All Code 11  
Settings  
Code 11  
C11DFT  
7-16  
IT3800/3900 User’s Guide  
12 - 11  
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Serial  
Setting  
* Indicates default  
Command  
# Indicates a  
numeric entry  
Selection  
Page  
Off  
C11ENA0  
C11ENA1  
C11CK20  
C11CK21  
C11MIN##  
C11MAX##  
7-16  
7-16  
7-16  
7-16  
7-17  
7-17  
Code 11  
*On  
1 Check Digit  
*2 Check Digits  
Minimum (1 - 80) *4  
Maximum (1 - 80) *80  
Code 11 Check Digits  
Required  
Code 11 Message Length  
Code 128  
Default All Code 128  
Settings  
128DFT  
7-18  
Off  
128ENA0  
128ENA1  
128SGS0  
128SGS1  
128MIN##  
128MAX##  
7-18  
7-18  
7-18  
7-18  
7-19  
7-19  
Code 128  
*On  
*Off  
<GS> Substitution  
On  
Minimum (0 - 80) *0  
Maximum (0 - 80) *80  
Code 128 Message Length  
Telepen  
Default All Telepen  
Settings  
TELDFT  
7-19  
Off  
TELENA0  
TELENA1  
TELOLD0  
TELOLD1  
TELMIN##  
TELMAX##  
7-20  
7-20  
7-20  
7-20  
7-20  
7-20  
Telepen  
*On  
*AIM Telepen Output  
Original Telepen Output  
Minimum (1 - 60) *1  
Maximum (1 - 60) *60  
Telepen Output  
Telepen Message Length  
Default All  
UPC A Settings  
UPC A  
UPC A  
UPADFT  
7-21  
Off  
UPAENA0  
UPAENA1  
UPACKX0  
UPACKX1  
UPANSX0  
UPANSX1  
UPAAD20  
UPAAD21  
UPAAD50  
UPAAD51  
7-21  
7-21  
7-21  
7-21  
7-21  
7-21  
7-22  
7-22  
7-22  
7-22  
*On  
Off  
UPC A Check Digit  
*On  
Off  
UPC A Number System  
UPC A 2 Digit Addenda  
UPC A 5 Digit Addenda  
*On  
*Off  
On  
*Off  
On  
12 - 12  
IT3800/3900 User’s Guide  
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Serial  
Setting  
* Indicates default  
Command  
# Indicates a  
numeric entry  
Selection  
Page  
*Off  
On  
UPAARQ0  
UPAARQ1  
UPAADS0  
UPAADS1  
UPCSTR0  
UPCSTR1  
7-22  
7-22  
7-23  
7-23  
7-23  
7-23  
UPC A Addenda Required  
Off  
UPC A Addenda  
Separator  
*On  
*Off  
On  
UPC Strict Decoding  
UPC E  
Default All UPC E  
Settings  
UPEDFT  
7-24  
Off  
UPEEN00  
UPEEN01  
UPEEN10  
UPEEN11  
UPEEXP0  
UPEEXP1  
UPECKX0  
UPECKX1  
UPENSX0  
UPENSX1  
UPEAD20  
UPEAD21  
UPEAD50  
UPEAD51  
UPEARQ0  
UPEARQ1  
UPEADS0  
UPEADS1  
7-24  
7-24  
7-24  
7-24  
7-24  
7-24  
7-25  
7-25  
7-25  
7-25  
7-26  
7-26  
7-26  
7-26  
7-26  
7-26  
7-27  
7-27  
UPC E0  
*On  
*Off  
On  
UPC E1  
*Off  
On  
UPC E Expand  
Off  
UPC E Check Digit  
UPC E Number System  
UPC E 2 Digit Addenda  
UPC E 5 Digit Addenda  
UPC E Addenda Required  
*On  
Off  
*On  
*Off  
On  
*Off  
On  
*Off  
On  
Off  
UPC E Addenda  
Separator  
*On  
Default All EAN/  
JAN 13 Settings  
EAN/JAN 13  
EAN/JAN 13  
E13DFT  
7-28  
Off  
E13ENA0  
E13ENA1  
E13CKX0  
E13CKX1  
E13AD20  
E13AD21  
7-28  
7-28  
7-28  
7-28  
7-29  
7-29  
Off  
EAN/JAN 13 Check Digit  
*On  
*Off  
On  
EAN/JAN 13 2 Digit  
Addenda  
IT3800/3900 User’s Guide  
12 - 13  
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Serial  
Setting  
* Indicates default  
Command  
# Indicates a  
numeric entry  
Selection  
Page  
*Off  
On  
E13AD50  
E13AD51  
E13ARQ0  
E13ARQ1  
E13ADS0  
E13ADS1  
E13ISB0  
E13ISB1  
7-29  
7-29  
7-29  
7-29  
7-30  
7-30  
7-30  
7-30  
EAN/JAN 13 5 Digit  
Addenda  
*Off  
On  
EAN/JAN 13 Addenda  
Required  
Off  
EAN/JAN 13 Addenda  
Separator  
*On  
*Off  
On  
ISBN Enable  
EAN/JAN 8  
EAN/JAN 8  
Default All EAN/  
JAN 8 Settings  
EA8DFT  
7-31  
Off  
EA8ENA0  
EA8ENA1  
EA8CKX0  
EA8CKX1  
EA8AD20  
EA8AD21  
EA8AD50  
EA8AD51  
EA8ARQ0  
EA8ARQ1  
EA8ADS0  
EA8ADS1  
MSIDFT  
7-31  
7-31  
7-31  
7-31  
7-32  
7-32  
7-32  
7-32  
7-32  
7-32  
7-33  
7-33  
7-34  
7-34  
7-34  
*On  
Off  
EAN/JAN 8 Check Digit  
*On  
*Off  
EAN/JAN 8 2 Digit  
Addenda  
On  
*Off  
EAN/JAN 8 5 Digit  
Addenda  
On  
*Off  
EAN/JAN 8 Addenda  
Required  
On  
Off  
EAN/JAN 8 Addenda  
Separator  
*On  
MSI  
MSI  
Default All MSI Settings  
*Off  
On  
MSIENA0  
MSIENA1  
*Validate Type 10, but Don’t  
Transmit  
MSICHK0  
MSICHK1  
MSICHK2  
MSICHK3  
7-34  
Validate Type 10 and  
Transmit  
7-34  
7-34  
MSI Check Character  
Validate Type 11, but Don’t  
Transmit  
Validate Type 11 and  
Transmit  
7-34  
Minimum (4 - 48) *4  
Maximum (4 - 48) *48  
MSIMIN##  
MSIMAX##  
7-34  
7-34  
MSI Message Length  
12 - 14  
IT3800/3900 User’s Guide  
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Serial  
Setting  
* Indicates default  
Command  
# Indicates a  
numeric entry  
Selection  
Page  
Plessey  
Plessey  
Default All Plessey Settings  
PLSDFT  
7-36  
7-36  
7-36  
7-36  
7-36  
*Off  
PLSENA0  
PLSENA1  
PLSMIN##  
PLSMAX##  
On  
Minimum (4 - 48) *4  
Maximum (4 - 48) *48  
Plessey Message Length  
RSS-14  
Default All  
RSS-14 Settings  
RSSDFT  
7-37  
*Off  
On  
RSSENA0  
RSSENA1  
7-37  
7-37  
RSS-14  
Default All RSS-14  
Limited Settings  
RSS Limited  
RSLDFT  
7-37  
*Off  
On  
RSLENA0  
RSLENA1  
7-37  
7-37  
RSS Limited  
Default All RSS-14  
Expanded Settings  
RSS Expanded  
RSS Expanded  
RSEDFT  
7-38  
*Off  
RSEENA0  
RSEENA1  
RSEMIN##  
RSEMAX##  
7-38  
7-38  
7-38  
7-38  
On  
Minimum (4 - 74) *4  
Maximum (4 - 74) *74  
RSS Expanded Msg.  
Length  
Default All China Post Code  
Settings  
China Post Code  
China Post Code  
CPCDFT  
7-39  
*Off  
CPCENA0  
CPCENA1  
CPCMIN##  
CPCMAX##  
PDFDFT  
7-39  
7-39  
7-39  
7-39  
7-40  
7-40  
7-40  
7-40  
7-40  
7-41  
7-41  
7-41  
7-41  
On  
Minimum (2 - 80) *4  
China Post Code Msg.  
Length  
Maximum (2 - 80) *80  
PDF417  
PDF417  
Default All PDF417 Settings  
Off  
PDFENA0  
PDFENA1  
PDFMIN##  
PDFMAX##  
PDFGLI0  
*On  
Minimum (1-2750) *1  
PDF417 Message Length  
Show GLI Blocks  
Maxiumum (1-2750) *2750  
On  
PDFGLI1  
*Off  
On  
PDFDIA0  
PDFDIA1  
Scan Diagnostics  
IT3800/3900 User’s Guide  
12 - 15  
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Serial  
Setting  
* Indicates default  
Command  
# Indicates a  
numeric entry  
Selection  
Page  
*Off  
On  
PDFLRN0  
PDFLRN1  
7-42  
7-42  
PDF Learn Mode  
MicroPDF417  
MicroPDF417  
Default All MicroPDF417 Set-  
tings  
MPDDFT  
7-43  
*Off  
MPDENA0  
MPDENA1  
MPDMIN##  
MPDMAX##  
7-43  
7-43  
7-43  
7-43  
On  
Minimum (1-366) *1  
Maximum (1-366) *366  
MicroPDF417 Message  
Length  
EANUCC Composite  
Symbology  
Default All EANUCC Com-  
posite Symbology Settings  
COMDFT  
7-44  
*Off  
COMENA0  
COMENA1  
COMUPC0  
COMUPC1  
COMMIN##  
7-44  
7-44  
7-44  
7-44  
7-45  
EANUCC Composite  
Symbology  
On  
*Off  
Enable UPC/EAN Version  
On  
Minimum (1-2435) *1  
EANUCC Composite  
Symbology Message  
Length  
Maximum (1-2435) *2435  
COMMAX##  
7-45  
12 - 16  
IT3800/3900 User’s Guide  
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13  
Product Specifications  
IT3800 Product Specifications  
Parameter  
Specification  
Dimensions:  
Height  
6.0 inches (15.2 cm)  
5.3 inches (13.5 cm)  
6.3 ounces ( 179.2 g)  
3.1 inches ( 7.9 cm)  
Length  
Weight  
Width  
Light Source  
Scan Rate  
Skew Angle  
Pitch Angle  
Horizontal Velocity  
630 nm visible red LED  
Programmable to 270 scans per second  
30 degrees  
15 degrees  
2 inches (12.7 cm) per second  
Minimum Reflectance  
Difference  
30% - LR/HD, 40% - PDF  
270 decodes per second  
Decode Rate  
Power Requirements  
-12, -13, -14 Models  
5VDC 10% at scanner  
-11, -15 Models  
5-12VDC 10% at scanner  
Current Draw:  
Scanning  
400mA  
150mA  
275mA  
275mA  
500mA  
Standby  
200mA  
100mA  
125mA  
125mA  
265mA  
Inrush  
550mA  
250mA  
300mA  
250mA  
1.2A  
Low Power  
-------  
-11 Model @5Vdc  
-11 Model @12Vdc  
-12 Model  
-------  
30mA  
60µA  
-13 Model  
-15 Model with USB Interface  
Temperature Ranges:  
Operating  
-------  
32° F to +122° F (0° C to +50° C)  
-4° F to +140° F (-20° C to +60° C)  
0 to 95% non-condensing  
Storage  
Humidity  
Operational after 25 drops from 5 feet  
Mechanical Shock  
Vibration  
Withstands 5G peak from 20 to 300 Hz  
15 kV to any external surface  
ESD Sensitivity  
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FCC Class B, CE EMC Class B, CE Low  
Voltage Directive, EN60825-1,  
IEC60825-1 LED Safety: Class 1, UL, cUL, TÜV  
Certified to EN60950, C-Tic  
Agency Compliance  
IT3900 Product Specifications  
Parameter  
Specification  
Dimensions:  
Height  
1.5 inches (3.8 cm)  
Length  
4.7 inches (11.9 cm)  
3.1 inches ( 7.9 cm)  
Width  
Light Source  
Scan Rate  
Skew Angle  
Pitch Angle  
Horizontal Velocity  
630 nm visible red LED  
Programmable to 270 scans per second  
30 degrees  
15 degrees  
2 inches (12.7 cm) per second  
Minimum Reflectance  
Difference  
30% (3900 Linear), 40% (3900PDF)  
Decode Rate  
270 decodes per second  
5 VDC 10% at scanner  
Power Requirements  
Current Draw  
Scanning Standby Low Power  
@270 s/s  
@67 s/s  
275 mA  
150 mA  
125 mA  
125 mA  
30 mA  
30 mA  
Temperature Ranges:  
Operating  
32° to +122° F (0° to +50° C)  
-4° to +140° F (-20° to +60° C)  
0 to 95% non-condensing  
Storage  
Humidity  
Operational after 5 drops from 5 feet  
(1.53 m) to concrete  
Mechanical Shock  
Vibration  
Withstands 5G peak from 20 to 300 Hz  
15 kV to any external surface  
ESD Sensitivity  
FCC Class B, CE EMC Class B, CE Low  
Voltage Directive, IEC60825-1 LED Safety: Class 1,  
UL, cUL listed, TÜV  
Agency Compliance  
13 - 2  
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Standard Cable Pinouts  
Laser Output Only (Laser Compatible Bar Image)  
!
Y
nceto+5VDCONL  
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Standard Cable Pinouts  
Keyboard Wedge  
13 - 4  
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Standard Cable Pinouts  
Wand Emulation  
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Standard Cable Pinouts (Primary Interface Cables)  
Serial Output  
13 - 6  
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Standard Cable Pinouts  
USB  
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14  
Maintenance  
Repairs  
Repairs and/or upgrades are not to be performed on this product. These  
services are to be performed only by an authorized service center. See  
"Customer Support" on page 15-1 for further information.  
Maintenance  
The IT3800/3900 provides reliable and efficient operation with a minimum of  
care. Although specific maintenance is not required, the following periodic  
checks ensure dependable scanner operation:  
Cleaning the Scanner’s Window  
Reading performance may degrade if the scanner’s window is not clean. If the  
window is visibly dirty, or if the scanner isn’t operating well, clean the window with  
a soft cloth or facial tissue dampened with water (or a mild detergent- water  
solution). If a detergent solution is used, rinse with a clean tissue dampened with  
water only.  
The scanner’s housing may also be cleaned the same way.  
Caution:  
!
Do not submerge the scanner in water. The scanner’s housing is not  
water-tight.  
Do not use abrasive wipers or tissues on the scanner’s window -  
abrasive wipers may scratch the window.  
Never use solvents (alcohol or acetone) on the housing or  
window - solvents may damage the finish or the window.  
Inspecting Cords and Connectors  
Inspect the scanner’s interface cable and connector for wear or other signs of  
damage. A badly worn cable or damaged connector may interfere with scanner  
cable replacement. Cable replacement instructions are on page 14-2.  
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Replacing the Interface Cable  
The standard interface cable is attached to the scanner with an 10-pin modular  
connector. When properly seated, the connector is held in the IT3800 scanner’s  
handle by a flexible retention tab. The IT3900 connector is located in the pod at  
the end of the IT3900 cable. The interface cable is designed to be field  
replaceable.  
Order replacement cables from Hand Held Products or from an authorized  
distributor.  
When ordering a replacement cable, specify the cable part number of the  
original interface cable.  
To Replace the Interface Cable:  
1. Turn the power to the host system  
OFF.  
2. Disconnect the scanner’s cable from  
the terminal or computer.  
3. Locate the small hole on the side of  
the scanner’s handle (IT3800), or on  
the underside of the connector pod  
(IT3900). This is the cable release.  
4. Straighten one end of a paper clip.  
5. Insert the end of the paper clip into the  
small hole and press in. This  
Cable  
Release  
depresses the retention tab, releasing  
the connector. Pull the connector out  
while maintaining pressure on the  
paper clip, then remove the paper clip.  
6. Replace with the new cable.  
Insert the connector into the opening  
and press firmly. The connector is  
keyed to go in only one way, and will  
click into place.  
Troubleshooting  
The scanner automatically performs self-tests whenever you turn it on. If your  
scanner is not functioning properly, review the following Troubleshooting Guide  
to try to isolate the problem.  
Is the power on? Is the red illumination beam on?  
If the red illumination beam isn’t illuminated, check that:  
1. The cable is connected properly.  
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2. The host system power is on (if external power isn’t used).  
3. The trigger works.  
Is the scanner having trouble reading your symbols?  
If the scanner isn’t reading symbols well, check that the symbols:  
1. Aren’t smeared, rough, scratched, or exhibiting voids.  
2. Aren’t coated with frost or water droplets on the surface.  
3. Are enabled in the scanner or in the decoder to which the scanner connects.  
Is the bar code displayed but not entered?  
The bar code is displayed on the host device correctly, but you still have to press  
a key to enter it (the Enter/Return key or the Tab key, for example).  
You need to program a suffix. Programming a suffix enables the scanner to  
output the bar code data plus the key you need (such as “CR”) to enter the data  
into your application. Refer to "Prefix/Suffix Overview" on page 4-1 for further  
information.  
Does the scanner read the bar code incorrectly?  
If the scanner reads a bar code, but the data is not displayed correctly on the host  
screen:  
1. The scanner may not be programmed for the appropriate terminal interface.  
For example, you scan “12345” and the host displays “@es%.”  
Reprogram the scanner with the correct Plug and Play or Terminal selection  
bar code. See Chapter 1 and Chapter 2.  
2. The scanner may not be programmed to output your bar code data properly.  
For example, you scan “12345” and the host displays “A12345B.”  
Reprogram the scanner with the proper symbology selections. See Chapter  
7.  
1. Scan the sample bar codes in the back of this manual. If the scanner reads  
the sample bar codes, check that your bar code is readable.  
Verify that your bar code symbology is enabled (see Chapter 7).  
2. If the scanner still can’t read the sample bar codes, scan "All  
Symbologies" on page 7-1.  
If you aren’t sure what programming options have been set in the scanner, or if  
page 12-4.  
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15  
Customer Support  
Product Service and Repair  
Hand Held Products provides service for all its products through service centers  
throughout the world. To obtain warranty or non-warranty service, return the unit  
to Hand Held Products (postage paid) with a copy of the dated purchase record  
attached. Contact the appropriate location below to obtain a Return Material  
Authorization number (RMA #) before returning the product.  
North America  
Hand Held Products Corporate Offices  
Telephone: (800) 782-4263, Option 3  
Fax: (704) 566-6015  
America Latina  
Hand Held Products America Latina  
Teléfono: (239) 263-7600  
Fax: (239) 263-9689  
Brazil  
Hand Held Products Brazil  
Telephone: +55 (21) 2176-0250  
Fax: +55 (21) 2176-0249  
Europe, Middle East, and Africa  
Hand Held Products Europe  
Telephone:+ 31 (0) 40 29 01 633  
Fax: + 31 (0) 40 2901631  
Asia Pacific  
Hand Held Products Asia/Pacific  
Telephone: +852-2511-3050  
Fax: +852-2511-3557  
Japan  
Hand Held Products Japan  
Telephone: +81-3-5770-6312  
Fax: +81-3-5770-6313  
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Online Product Service and Repair Assistance  
You can also access product service and repair assistance online at  
Technical Assistance  
If you need assistance installing or troubleshooting your scanner, please call  
your Distributor or the nearest Hand Held Products technical support office:  
North America/Canada:  
Telephone:  
Fax number:  
E-mail:  
(800) 782-4263, option 4 (8 a.m. to 6 p.m. EST)  
(315) 685-4960  
Europe, Middle East, and Africa:  
Telephone-  
European Ofc: Int+31 (0) 40 29 01 600  
U.K. Ofc:  
E-mail:  
Int+44 1925 240055  
Asia Pacific:  
Telephone:  
E-mail:  
Int+852-3188-3485 or 2511-3050  
America Latina:  
Teléfono:  
(704) 998-3998, opción 8  
E-mail:  
Online Technical Assistance  
You can also access technical assistance online at www.handheld.com.  
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Limited Warranty  
Hand Held Products, Inc. ("Hand Held Products") warrants its products to be free  
from defects in materials and workmanship and to conform to Hand Held  
Products’ published specifications applicable to the products purchased at the  
time of shipment. This warranty does not cover any Hand Held Products product  
which is (i) improperly installed or used; (ii) damaged by accident or negligence,  
including failure to follow the proper maintenance, service, and cleaning  
schedule; or (iii) damaged as a result of (A) modification or alteration by the  
purchaser or other party, (B) excessive voltage or current supplied to or drawn  
from the interface connections, (C) static electricity or electro-static discharge,  
(D) operation under conditions beyond the specified operating parameters, or (E)  
repair or service of the product by anyone other than Hand Held Products or its  
authorized representatives.  
This warranty shall extend from the time of shipment for the duration published  
by Hand Held Products for the product at the time of purchase ("Warranty  
Period"). Any defective product must be returned (at purchaser’s expense)  
during the Warranty Period to Hand Held Products’ factory or authorized service  
center for inspection. No product will be accepted by Hand Held Products  
without a Return Materials Authorization, which may be obtained by contacting  
Hand Held Products. In the event that the product is returned to Hand Held  
Products or its authorized service center within the Warranty Period and Hand  
Held Products determines to its satisfaction that the product is defective due to  
defects in materials or workmanship, Hand Held Products, at its sole option, will  
either repair or replace the product without charge, except for return shipping to  
Hand Held Products.  
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE  
FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR  
WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN,  
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  
HAND HELD PRODUCTS’ RESPONSIBILITY AND PURCHASER’S  
EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE  
REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO EVENT  
SHALL HAND HELD PRODUCTS BE LIABLE FOR INDIRECT, INCIDENTAL,  
OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY  
LIABILITY OF HAND HELD PRODUCTS ARISING IN CONNECTION WITH  
ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES  
FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR  
OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD  
PRODUCTS FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY  
SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HAND HELD  
PRODUCTS MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH  
COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF  
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE  
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  
IT3800/3900 User’s Guide  
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All provisions of this Limited Warranty are separate and severable, which means  
that if any provision is held invalid and unenforceable, such determination shall  
not affect the validity of enforceability of the other provisions hereof. Use of any  
peripherals not manufactured/sold by Hand Held Products voids the warranty.  
This includes but is not limited to: cables, power supplies, cradles, and docking  
stations. Hand Held Products, Inc. extends these warranties only to the first end-  
users of the products. These warranties are nontransferable.  
The limited duration of the warranty for the IT3800/3900 is for five (5) years.  
15 - 4  
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Sample Symbols  
UPC A  
0 123456 7890  
Interleaved 2 of 5  
1234567890  
Code 128  
Code 128  
EAN 13  
9 780330 290951  
Code 39  
BC321  
Codabar  
A13579B  
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Sample Symbols  
PDF417  
MicroPDF417  
PDF417 Test Message  
MicroPDF417 Test Message  
Code 93  
Code 2 of 5  
123456-9$  
Matrix 2 of 5  
123456  
6543210  
RSS-14  
(01)00123456789012  
EANUCC Composite  
Symbology with RSS Limited  
(01)12345678901231(10)123456789(11)001205(3202)001234  
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Programming Chart  
0
2
1
3
5
4
6
8
7
9
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Programming Chart  
A
B
C
D
E
F
Save  
Discard  
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Hand Held Products, Inc.  
700 Visions Drive  
P.O. Box 208  
Skaneateles Falls, NY 13153-0208  
38-3900-DO-UG Rev F  
6/05  
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