Haan Carpet Cleaner SS 20 User Manual

Instruction Manual  
name: Multiforce™  
model number: SS-20  
“First of its kind steam cleaner  
with high velocity CR-motion™  
technology.”  
POWER  
STEAM  
HAAN® Corporation  
1828 William Penn Way  
Lancaster, PA 17601  
phone: 877-422-6347  
SS20_IS0017  
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Introduction  
Congratulations on purchasing a HAAN® product. Now  
you have an easy way to clean your tile, hardwood, lami-  
nate, linoleum and vinyl floors.  
The Multiforce™ uses steam to remove tough grease, dirt  
and grime. Steam is nature’s purest and most powerful  
cleaner for all hard surfaces in your home.  
The Multiforce™ also uses CR-motiontechnology. This  
technology uses the power of reciprocating motion to  
further enhance the cleaning power of steam.  
HAAN® products are so easy to assemble, you can put  
them to use right away – anywhere you want to clean  
and sanitize – from your kitchen and living room to your  
bathroom floors and outdoor surfaces.  
Backed with a one-year limited warranty, your quality  
HAAN® product is sure to give you years of dependabil-  
ity. And our Customer Care representatives are available  
to answer any of your questions about your new floor  
sanitizer.  
Thousands of HAAN® customers have already fallen in  
love with HAAN® Floor Sanitizers. We’re confident you  
will, too.  
Thank you again for purchasing a HAAN®.  
The HAAN® Team  
1
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When using the multiforce™ basic safety precautions  
should always be observed, including the following:  
Warning  
reAD ALL INStruCtIoNS Before uSING  
(tHIS AppLIANCe)  
Warning  
Warning  
To reduce the risk of fire, electric shock, or injury:  
risk of electrical  
shock: Be sure to read  
and follow all instruc-  
tions and warnings.  
1.  
2.  
Use the system only for its intended use.  
Do not leave the Multiforce™ unattended  
when plugged in. Turn it off and unplug the  
electrical cord from the outlet when not in use.  
Do not allow to be used as a toy. Pay close  
attention when used near children, pets or  
plants. Do not leave the Multiforce™ unattended  
while plugged in.  
3.  
CaUTiOn  
4.  
5.  
Use only as described in this manual.  
Use only manufacturer’s recommended  
accessories.  
the multiforce™  
emits steam at 212˚f  
to sanitize the area  
of use. this means  
that the steam head,  
ultra-microfiber pads,  
Scrub Brushes and  
Carpet Glide get very  
hot during use. Care  
should be taken when  
using this appliance.  
Do Not touch them  
during use except in  
the approved man-  
ner as outlined in this  
manual.  
6.  
Do not operate the Multiforce™ with a  
damaged plug or cord. Do not use it if the  
Multiforce™ has been dropped or damaged. To  
avoid the risk of electric shock do not  
disassemble or attempt to repair it on your  
own. Incorrect re-assembly or repair can cause  
a risk of electric shock or injury to persons  
when the Multiforce™ is used.  
To protect against a risk of electric shock, do  
not immerse the Multiforce™ into water or any  
other liquid.  
Do not pull or carry by power cord, use cord  
as handle, close a door on cord, or pull cord  
around sharp edges or corners. Keep cord  
away from heated surfaces.  
7.  
8.  
9.  
Do not unplug by pulling on power cord. To  
unplug, grasp the plug not the cord. Do not  
use extension cords or outlets with inadequate  
current capacity.  
SAVE THESE  
INSTRUCTIONS:  
10.  
11.  
12.  
13.  
Turn the unit off before unplugging from  
electrical outlet.  
Do not handle plug or the Multiforce™ with  
wet hands or operate it without shoes.  
Do not put foreign objects into openings. Do  
not use with any opening blocked.  
For household use only.  
Any other use of this  
appliance will void the  
manufacturer’s warranty.  
Do not put hands or feet under the  
Multiforce™. It gets very hot.  
2
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Important Safety Instructions  
14.  
Use oNLy on flat, horizontal surfaces. Do not use  
on walls, counters or windows.  
15.  
Do not add cleaning solutions, scented perfumes,  
oils or any other chemicals to the water used in  
the Multiforce™ as this may damage it or make  
it unsafe for use. Use regular tap water or distilled  
purified water if the tap water in your area is very  
hard.  
16.  
17.  
When in use, never turn the Multiforce™ over or  
on its side. Never direct steam towards people,  
animals or plants.  
Do not handle the ultra-microfiber pads immediately  
after turning the Multiforce™ off. Place the Multiforce™ on  
the floor protector pad to cool down  
before removing.  
18.  
19.  
Never leave the multiforce™ steaming in one spot on  
any surface for any period of time. Always place  
on the floor protector pad and make sure that the  
multiforce™ is turned off.  
When cleaning the Multiforce™, turn if off and  
clean with a dry or damp cloth. Do not pour water  
or use alcohol, benzene or turpentine on the unit.  
Extreme caution should be exercised when using  
the Multiforce™ to clean stairs.  
20.  
21.  
Never use the Multiforce™ without the ultra-microfiber  
cleaning pads, polish pads, scrub brushes or  
carpet glide attached.  
22.  
23.  
24.  
Keep your work area well lit.  
Store the Multiforce™ in doors in a cool, dry place.  
Do not open the water tank cap to refill or empty  
the water tank when power is turned on.  
Do not bend the power cord excessively or place  
heavy objects on the power cord.  
If the power cord has become knotted and or worn  
contact the service center for replacement  
power cord.  
Warning  
Do Not use Cr-  
motion™ when Carpet  
Glide is attached to  
product. Doing so  
could result in product  
malfunction or product  
failure.  
25.  
26.  
27.  
Do not operate the Multiforce™ if the power indicator  
lamp flickers. Contact the Customer Care  
at 877-422-6347.  
28.  
29.  
Always properly insert the power cord in to the cord  
hanger when in use.  
To protect the power cord, coil the power cord over  
two cord racks (upper and lower) loosely for storage  
when not in use.  
Warning  
30.  
31.  
Keep hair, loose clothing, fingers, and all parts of  
body away from openings and moving parts.  
Connect to a properly grounded outlet only. See  
grounding instructions.  
Do not use CR-motion™ with Carpet Glide.  
WARNING - To reduce the risk of fire, use only  
commercially available floor cleaners and waxes  
intended for machine application.  
Do not use to pick up  
flammable or combus-  
tible liquids, such as  
gasoline, or use in ar-  
eas where combustible  
liquids may be present.  
32.  
33.  
34.  
Connect to a properly grounded outlet only.  
See Grounding Instructions.  
3
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operating Instructions  
Care & Maintenance  
iMPOrTanT  
Always ensure that the  
multiforce™ is UN-  
PLUGGED from the wall  
receptacle prior to clean-  
ing or  
1.  
Turn the Multiforce™ off and unplug from  
the electrical outlet.  
2.  
3.  
Wrap power cord around cord hangers.  
Let the Multiforce™ cool for five (5) minutes  
before removing the ultra-microfiber pads and  
before emptying the water tank.  
emptying the water tank.  
4.  
5.  
Always empty the water tank when you have  
finished using the Multiforce™.  
Never leave ultra-microfiber pads on the  
Multiforce™ when you have finished using it.  
Always remove the ultra-microfiber pads and  
wash in warm water with a mild detergent.  
Never use bleach or fabric softener when  
cleaning the ultra-microfiber pads.  
CaUTiOn  
Do not immerse the  
multiforce™ in water  
or any other liquid.  
The ultra-microfiber pads can be washed in a  
washing machine and dried in a clothes  
dryer but on low heat.  
To decrease pad wear, we recommend the  
pads be hung to dry for 24 hours.  
Wipe the Multiforce™ with a damp cloth to  
clean. Never immerse the Multiforce™ in water  
or any other liquid.  
CaUTiOn  
6.  
7.  
Always operate the  
multiforce™ by grip-  
ping the handle. Do  
not grip by the pole.  
In order to keep the Multiforce™ in good  
condition, we recommend that you clean the  
water tank once a month to eliminate calcium  
deposits. Add eight ounces (8 oz) of water to  
the water tank and insert 1 packet of Fresh  
Rinse™ Lime and Scale Remover. Shake to  
loosen any deposits. Place unit on resting  
mat without pads, turn unit on and allow water  
to steam until water in tank is depleted. Do  
not use vinegar or other decalcifying  
substances in the floor sanitizer  
SAVe tHeSe  
INStruCtIoNS | for  
HouSeHoLD uSe  
Commercial use of this unit  
voids the manufacturer’s  
warranty.  
water tank.  
Helpful Hints  
1.  
2.  
3.  
4.  
The easiest way to use the machine is to tilt the handle to a 45º angle and  
clean slowly 2-3 yards at a time.  
Hand wash or machine wash the ultra-microfiber pads in the delicate cycle  
with a mild detergent.  
We recommend air drying the ultra-microfiber pads for 24 hours, but they  
could be dried in a dryer on a low heat setting.  
A good amount of steam passes through the ultra-microfiber pads. We  
recommend that the ultra-microfiber pads be changed when it  
becomes oversaturated.  
5.  
To remove stubborn stains from vinyl or linoleum floors, pre-treat with a mild  
detergent and some water before using the floor sanitizer.  
ImportANt: Never leave the multiforce™ steaming in one spot on any surface for any period of time.  
4
Always place on the floor protector pad and make sure that the floor sanitizer is turned off.  
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ADDItIoNAL ImportANt SAfeGuArDS  
1.  
To avoid circuit overload, do not operate another appliance on the same  
electrical outlet (circuit).  
If an extension cord is absolutely necessary, a 15 amp 16 gauge cord should  
be used. Cords rated for less average may overheat. Care should be taken  
to arrange cord so that it cannot be pulled or tripped over.  
Do not leave unattended when the system is connected to a power supply  
electrical outlet.  
2.  
3.  
A) For all grounded, cord-connected appliances:  
grOUnding insTrUCTiOns:  
This appliance must be grounded. If it should malfunction or breakdown, grounding provides a  
path of least resistance for electric current to reduce the risk of electric shock. This appliance is  
equipped with a cord having an equipment-grounding conductor and grounding plug. The plug  
must be inserted into an appropriate outlet that is properly installed and grounded in accordance  
with all local codes and ordinances.  
WARNING - Improper connection of the equipment-grounding conductor can result in a risk  
of electric shock. Check with a qualified electrician or service person if you are in doubt as to  
whether the outlet is properly grounded. Do not modify the plug provided with the appliance - if it  
will not fit the outlet, have a proper outlet installed by a qualified electrician.  
1) This appliance is for use on a nominal 120-V circuit, and has a grounded plug that looks like  
the plug illustrated in sketch “A”. A temporary adaptor should be used only until a properly  
grounded outlet (sketch “A”) can be installed by a qualified electrician. The green colored rigid  
ear, lug, or the like extending from the adaptor must be connected to a permanent ground such  
as a properly grounded outlet box cover. Whenever the adaptor is used, it must be held in place  
by a metal screw.  
2) This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug that  
looks like the plug illustrated in sketch “A”. Make sure that the appliance is connected to an out-  
let having the same configuration as the plug. No adaptor should be used with this appliance.  
5
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ultra-microfiber pads for HAAN® multiforce™  
What is an ultra-microfiber?  
An ultra-microfiber is a textile fiber that is thinner and more absorbent than a micro-  
fiber (1.0dtex) pad typically used with steam mops. Specifically, to be defined as an  
ultra-microfiber, it should be less than 0.2dtex. The Ultra-Microfiber pad by HAAN®  
Corporation is made of .17dtex ultra-microfibers.  
How to Use Ultra-Microfiber Pads  
1.  
2.  
Please make sure that a completely dry pad is used.  
As high temperature steam passes through a pad to contact the floor  
to kill germs, molds, mites and to provide a certain amount of water  
necessary for cleaning, it is natural that the pad gradually absorbs  
moisture. After a certain length of time, the pad repels water and  
becomes damp.  
3.  
4.  
To keep the floor clean and dry, replace the pad when it is dirty.  
Only remove pad from unit when not in use and steam is not being  
emitted.  
How to Clean and store  
1.  
Hand wash or machine wash the ultra-microfiber pad in cold water  
on the delicate cycle with a mild detergent. (Do not use a  
fabric softener)  
2.  
3.  
Using a washing machine may shorten the lifespan of the pads.  
We recommend air drying the ultra-microfiber pad for 24 hours, but  
they could be dried in a dryer on a low heat setting.  
Chlorate Hanger Lightly  
bleach  
About HAAN’s Cr-motiontechnology  
steam, scrub, Buff and Polish - all in One Machine.  
The Multiforce™’s ability to clean so effectively lies in the design of its steam distribu-  
tion system, CR-motion™. Two reciprocating pads moving in opposite directions of  
one another provides a back-and-fourth motion that utilizes the power of steam to  
clean. Each pad has 10 steam jets that provide a continuous flow of 212º steam. The  
steam jets are strategically positioned on the pads to produce a consistent flow of  
high temperature steam from one end of the pad to the other. The Multiforce™’s CR-  
motion™ technology enhances the natural pull-and-push motion of standard steam  
mops and takes steam cleaning to a whole new level.  
To steam, or not to steam - it’s your choice.  
The Multiforce™ offers a number of cleaning options:  
1.  
2.  
3.  
Steam can be used without CR-motion.  
CR-motioncan be used without steam.  
Steam and CR-motion™ can be used simultaneously.  
6
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product Assembly & parts  
A
CLiCK!  
5
1
2
Handle Assembly  
B
CLiCK!  
pole Assembly  
6
7
8
11  
PUSH  
10  
3
4
12  
13  
STEAM  
9
15  
14  
16  
1. Handle • 2. Pole • 3. power Indicator Light • 4. Steam power Switch  
5. Storage Hook (rotates 360º) • 6. power Cord organizer (bottom)  
7. power Cord • 8. Water tank release Button • 9. Detachable Water tank  
10. floor protector / resting mat • 11. Carpet Glide • 12. Buffing pads (1 set)  
13. Ultra-Microfiber Cleaning Pads (2 sets) • 14. Scrub Brush Attachments (1 set)  
15. Fresh Rinse Lime & Scale Remover (x12) 16. Cr-motionon/off Button  
7
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Before using the multiforce™  
Be sure to read ALL instructions and warnings before using  
the multiforce™.  
Warning  
the multiforce™ is designed to clean hard floor surfaces that will withstand high  
heat. Do not use on unsealed wood or unglazed ceramic floors. on surfaces that  
have been treated with wax or some no-wax floors, the sheen may be removed by  
the heat and steam. It is always recommended to test an isolated area of the sur-  
face to be cleaned before proceeding. We also recommend that you check the use  
and care instructions from the floor manufacturer.  
CaUTiOn  
use only a heavy duty extension cord rated for 15 amps minimum – Do Not use an  
ordinary extension cord.  
iMPOrTanT  
this product is Not for space heating purposes.  
CaUTiOn  
HAAN® floor care products emit steam at 212º to sanitize the area of use. this  
means that the steam head, ultra-microfiber pads, scrubbing brushes and carpet  
glide get very hot during use. Care should be taken when using this appliance and  
Do Not touch components of this machine during use except in the approved man-  
ner as outlined in this manual.  
Helpful Hint:  
Helpful Hint:  
When heated, never leave the appliance in  
one spot on any surface for any period of  
time. Always place the Multiforce™ on the  
Always empty water from water tank  
after use. To ensure optimum prod-  
uct function use Fresh Rinseonce a  
Floor Protector/Resting Mat when stationary. month.  
Helpful Hint:  
Helpful Hint:  
To extend the life of your Ultra-Microfiber  
Pads, always place your unit on the floor  
protector/resting mat while the unit heats  
up. Attach the Ultra-Microfiber pads when  
the unit is ready to use.  
When using the Multiforce™ with the  
Carpet Glide it will not lift all set-in  
stains from your carpet. Our patented  
Ultra-microfiber pads may be used to  
act as a “blotter” for removing most  
fresh, wet spills and stains.  
8
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Before using the multiforce™ (continued)  
COrrECT Pad PLaCEMEnT  
9
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using the multiforce™ - operating Instructions  
The Multiforce™ offers a number of cleaning options:  
1.  
2.  
3.  
Steam can be used without CR-motion.  
CR-motioncan be used without steam.  
Steam and CR-motion™ can be used simultaneously.  
1
2
3
Assemble unit and place on  
Floor Protector / Resting Mat.  
Press Water Tank Release but-  
ton and remove water tank.  
Turn Cap counterclockwise to  
remove. Fill tank with water.  
4
5
6
POWER  
STEAM  
Tighten cap. Insert tank (cap  
down) until it “clicks”.  
to SteAm: Press ON/OFF  
button. Wait 40-45 seconds for  
unit to heat up. Unit may vibrate  
while heating.  
Line up pads or scrub  
brushes. Gently place unit on  
pads or scrub brushes. You  
are now ready to steam, buff  
or scrub.  
7
8
9
POWER  
STEAM  
to ACtIVAte Cr-motion:  
Using foot press ON/OFF button.  
Tilt handle at a 45º angle.  
Push and pull slowly across  
the floor to clean thoroughly.  
When done, push CR-motion  
ON/OFF Button and Steam  
ON/OFF Button.  
operating Instructions Continued on Next page  
10  
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10  
11  
iMPOrTanT:  
Vibration Sound  
During use it’s normal to  
hear a “clicking” sound  
coming from the unit. This  
sound is produced by  
the water being pumped  
through the unit.  
Place unit with pads/scrub  
brushes attached onto Floor  
Protector / Resting Mat. Allow  
to cool down for five (5) min.  
When unit has cooled, remove  
pads or scrub brushes. Store  
unit upright in a dry area.  
iMPOrTanT  
iMPOrTanT  
Always empty the water tank  
once you have finished using  
the Multiforce™.  
When removing the pads or scrub brushes from the unit DO  
NOT turn unit upright or on its side. ALWAYS lift unit UP off  
the pads or scrub brushes.  
Cleaning pads and Scrub Brush Attachments  
Buffing Pads  
Ideal when using CR-motionwithout steam. Can be  
used with a floor agent to polish and shine. See page 8  
for care instructions.  
Note: It may be helpful to apply the floor agent with the Ultra-Microfiber Cleaning Pads and finish with the Buffing Pads  
Do not use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with  
wax or some no-wax floors, the sheen may be removed by heat and steam. It is always recommended  
to test an isolated area of the surface to be cleaned before proceeding. We also recommend that you  
check the use and care instructions from the floor manufacturer.  
Ultra-Microfiber Cleaning Pads  
Ideal when using the steam function by itself or with CR-  
motionactivated. Great for cleaning laminate, hard-  
wood, tile and vinyl surfaces. Can also be used to “blot”  
fresh stains on carpet. See page 8 for care instructions.  
scrub Brush attachments  
Ideal when using CR-motionwith or without steam.  
Great for outdoor use on decks, patios and walkways.  
Best when used with a cleaning agent. To clean Scrub  
Brush Attachments rinse with water.  
11  
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nOTE: The Carpet Glide is used WITHOUT the Pads  
using the Carpet Glide  
or Scrub Brushes.  
What is the Carpet glide?  
Warning  
The carpet glide enables the Multiforce™ to  
Do Not use Cr-motion™ when Carpet Glide  
freshen, deodorize and sanitize carpeting, rugs,  
upholstery, pet cushions and more. Used with  
the Multiforce™ it kills dust mites and other al-  
lergens on a variety of surfaces.  
is attached to unit. Doing so could result in  
product malfunction or product failure.  
To Remove  
Carpet Glide  
3
1
2
“Hands Free”  
Removal Tab  
TAB  
TAB  
Attach carpet glide by placing  
unit under “tabs” and gently  
pushing down into place.  
With carpet glide attached, place  
on Floor Protector / Resting Mat.  
Turn Steam ON and follow  
Turn unit OFF, let cool. Use  
foot on “Hands Free” tab to  
remove Tray from steam head.  
operating instructions to clean.  
using the Carpet Glide - for freSH StAINS  
1
2
3
“Hands Free”  
Removal Tab  
Place unit on stain. Let stand for  
a few seconds. Allow steam to  
saturate stain.  
Slowly move unit back and forth  
over stain.  
Remove carpet glide from  
unit with hands free tab.  
4
5
6
Gently place unit on Ultra-micro-  
fiber cleaning pads.  
Use the pad to rub the area  
“blotting” out the stain.  
Turn unit OFF. When cooled,  
remove Ultra-microfiber pads.  
12  
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troubleshooting  
problem  
Solution  
• Ensure plug is set firmly in outlet.  
• Replace fuse or reset breaker.  
unit not operating.  
unit does not emit steam.  
Water left on floor.  
• Ensure water tank is filled with water.  
• Change the Ultra-microfiber pad.  
• Ensure unit is always level and parallel to the floor.  
White spot left on floor.  
• When cleaning do not leave unit in one spot for too long.  
• Use protector pad / floor mat when unit is ON and stationary.  
• Use distilled water instead of hard tap water.  
Note: To remove spot, use a damp cloth with a few drops of white vinegar  
to rub and remove stain.  
13  
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to order additional pads, accessories or replacement  
parts call customer care at:  
877-HAAN DIRECT / 877-422-6347  
or visit:  
14  
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Commonly Asked Questions  
Q: Can the Multiforce™ be used on laminate flooring?  
A: Yes. The Multiforce™ was designed to be gentle on delicate flooring, yet powerful  
enough to penetrate stains and kill harmful germs and bacteria.  
It is recommended that the flooring manufacturer be contacted to see if it is OK to  
clean the floor with steam. Leaving the steam mop sitting in one spot while steaming  
could result in discoloration of flooring.  
Q: How long can an Ultra-microfiber Pad be used until it needs to be changed?  
A: The pad should be changed every 10 minutes, or when it becomes saturated with  
water. The unit will become harder to push with a overly wet pad.  
Q: How long does a tank of water last?  
A: A full tank will last approximately 20 minutes.  
Q: Sometimes my floor sanitizer becomes hard to push - why?  
A: If the unit is hard to push its likely because the Ultra-microfiber Pad is too wet or  
the angle at which you are using the machine is too high.  
Q: How do you use the Carpet Glide for my carpet?  
A: The carpet glide is to be used without the Ultra-microfiber Pads or Scrub Brushes  
and can be attached directly to the unit. DO NOT use CR-motionwhen the Carpet  
Glide is attached.  
Q: Does the HAAN work on pet stains?  
A: Yes, the HAAN is able to spot clean fresh pet stains by loosening and lifting the  
stain.  
Q: How can I prolong the life of my HAAN?  
A: To maintain the life of your unit, we recommend using the Fresh Rinse once a  
month.  
Q: Will the HAAN Floor Sanitizer clean grout?  
A: Yes, but it needs a little help. If you glide your HAAN over the problem areas and  
then scrub with your Ultra-microfiber Pad, it should effectively clean your grout.  
Couldn’t find the Answer to your Question?  
Call Customer Care at 877-HAAN DIreCt / 877-422-6347  
15  
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product Specifications: model SS-20  
Color  
Grey and Red  
10.27” W x 9.8” D x 47.24” H  
6.94 lb  
Size  
Weight  
Voltage/Hz  
Wattage  
AC 120V, 60Hz  
1200 watts  
Cord Length  
tank Capacity  
Heat-up time  
operating time  
18 Feet  
11.83 fl. oz.  
40-45 sec.  
20 min.  
*Dimensions approximated. Dimensions include base and measured without hose, or attachments.  
one-year Limited Warranty  
Your HAAN® Steamer is warranted to be free from defects in material and workman-  
ship for a period of one (1) year from the date of purchase when utilized for normal  
household use by the original purchaser only. The included Warranty Registration  
Card should be filled out and returned within thirty (30) days of purchase. This will  
register your product.  
Should any defect covered by the terms of the limited warranty be discovered within  
one year, HAAN® Corporation will repair or replace the defective part. To process a  
warranty claim, contact customer care at 1-877-422-6347 for further assistance and  
instructions. A customer care agent will conduct trouble shooting in an attempt to fix  
any minor problems. Should trouble shooting not provide any result, a return authori-  
zation will be issued. Proof of purchase is required and should accompany the return.  
Freight costs must be prepaid by the purchaser.  
The liability under this warranty is limited solely to the cost of the replacement parts  
or the complete unit at our option. Labor charges are not included.  
This warranty is extended to the original purchaser of the unit and excludes all other  
legal and/or conventional warranties. The responsibility of HAAN® Corporation, if  
any, is limited to the specific obligations expressly assumed by it under the terms of  
the limited warranty. In no event is HAAN® Corporation liable for incidental or conse-  
quential damages of any nature whatsoever. Some states/provinces do not permit the  
exclusion or limitation of incidental or consequential damages, so the above may not  
apply to you. This warranty gives you specific legal rights which vary from state to  
state or province to province.  
Warranty Notice: failure to complete and return the product registration card will  
not diminish your warranty rights.  
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(fold here and tape closed before mailing)  
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Place  
Stamp  
Here  
Product Registration  
®
Haan Corporation  
1828 William Penn Way  
Lancaster, PA 17601  
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