HP Hewlett Packard Switch 409054 003 User Manual

HP IP Console Switch with Virtual Media  
User Guide  
Part Number 409054-003  
August 2008 (Third Edition)  
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Contents  
Example of an HP Server Console Switch with Virtual Media and an HP IP Console Switch with Virtual  
Contents  
3
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Contents  
4
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5
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Component identification  
Console switch components  
Item  
1
Description  
Power cord connector  
Power switch  
2
3
Fans  
4
Activity indicator light  
LAN connector (10/100/1000 gigabit)  
Serial management connector  
Mouse connector for local user  
Keyboard connector for local user  
Video connector for local user  
USB ports  
5
6
7
8
9
10  
11  
Server connection ports  
Component identification  
6
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Interface adapter with Virtual Media components  
Interface adapters that support Virtual Media have two LEDs on the front of the RJ-45 connector.  
Item Description  
1
When lit, this LED indicates that the interface adapter has power from  
the server.  
2
When lit, this LED indicates that there is an active console session  
with the interface adapter.  
When flashing, this LED indicates that the interface adapter firmware  
is being upgraded.  
USB 2.0 interface adapter with Virtual Media  
Item  
Description  
1
Video connector  
Component identification  
7
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Item  
2
Description  
RJ-45 connector  
USB connector  
3
PS2 interface adapter with Virtual Media  
Item  
1
Description  
Video connector  
2
RJ-45 connector  
3
USB connector (for Virtual Media only)  
Mouse connector  
4
5
Keyboard connector  
Component identification  
8
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Installing the console switch  
Installation overview  
This product ships with rack-mounting brackets for easy integration into the rack. Before installing this  
product and other components in the rack cabinet (if they are not already installed), stabilize the rack in a  
permanent location. Begin installing the equipment at the bottom of the rack cabinet, and then work to the  
top. Avoid uneven loading or overloading of the rack cabinets.  
Rack-mount safety instructions  
When rack-mounting a console switch, consider the following factors:  
Elevated operating ambient temperature—If the equipment is installed in a closed or multi-unit rack  
assembly, the operating ambient temperature of the rack environment might be greater than room  
ambient temperature. Install the equipment in an environment compatible with the operating  
temperature.  
Reduced air flow—In the rack, the rate of air flow required for safe operation of the equipment must  
not be compromised.  
Mechanical loading—Avoid a potentially hazardous condition caused by uneven mechanical  
loading by carefully mounting the equipment in the rack.  
Circuit overloading—When connecting the equipment to the supply circuit, consider the effect that  
overloading of the circuits might have on overcurrent protection and supply wiring. Consider the  
equipment nameplate ratings when addressing this concern.  
Reliable earthing—Maintain reliable earthing of rack-mounted equipment. Pay particular attention to  
supply connections other than direct connections to the branch circuit, such as the use of power  
strips.  
Installation checklist  
Before installation, refer to the following lists to be sure that all of the listed components were received.  
Console switch kit contents  
Console switch  
Power cords  
Rack mounting kit  
Serial cable  
Documentation kit  
This kit might contain extra hardware for your convenience.  
Installing the console switch  
9
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Required items not included  
Interface adapters ("Installing the interface adapter" on page 21)  
One interface adapter is needed for each server or device.  
o
o
o
o
o
o
USB 2.0 with Virtual Media  
PS2 with Virtual Media  
USB (not Virtual Media capable)  
PS2 (not Virtual Media capable)  
Serial  
HP BladeSystem CAT5 KVM (not Virtual Media capable)  
UTP CAT5 cable (CAT6 and CAT7 can also be used)  
Optional item  
Expansion module (not Virtual Media capable)  
Required tools  
The following tools are required for some procedures:  
Phillips screwdriver  
Cage nut insertion tool (included with your original rack hardware kit)  
Rack-mounting the console switch  
NOTE: Before installing the console switch into the rack, connect the console switch to a  
power source, using the power cords provided, and power on the unit. An activity indicator  
light ("Console switch components" on page 6) is displayed after a few seconds. If the activity  
indicator light does not display, be sure that the power is on, the power cord is connected,  
and the power source is valid.  
Several rack-mounting configurations include:  
Side-mount  
o
o
Type A—Square- and round-hole rails  
Type B—Square-hole rails  
NOTE: The console switch cannot be side-mounted into a rack with round-hole rails.  
Standard-mount  
Cantilever-mount  
o
o
Type A—Round-hole rails  
Type B—Square-hole rails  
Installing the console switch 10  
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Performing a side-mount type A installation  
1.  
2.  
Remove the four screws, two on each side, from the console switch.  
Attach the side-mounting brackets to the console switch using the four screws that you removed.  
3.  
Slide the side-mounting bracket tabs into the U locations on each side of the rack.  
Installing the console switch 11  
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4.  
Secure the console switch to the rails using four self-tapping screws, two on each side.  
Performing a side-mount type B installation  
1.  
2.  
Remove the four screws, two on each side, from the console switch.  
Attach the side-mounting brackets to the console switch using the four screws that you removed.  
Installing the console switch 12  
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3.  
4.  
5.  
Slide the side-mounting bracket tabs into the U locations on each side of the rack.  
Install four cage nuts into the side-mounting bracket U locations.  
Secure the console switch to the rails, using four M-6 screws, two on each side.  
Performing a standard-mount installation  
1.  
Remove the four screws, two on each side, from the console switch.  
Installing the console switch 13  
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2.  
Attach the 1U brackets to the console switch using the four screws that you removed.  
3.  
Install a cage nut behind each rear rail, if the cage nuts have not already been installed.  
Installing the console switch 14  
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4.  
Slide the console switch behind the rear of the 1U product.  
5.  
Secure the console switch to the rails using two M-6 screws, one on each side.  
Performing a cantilever-mount type A installation  
1.  
Remove the four screws, two on each side, from the console switch.  
Installing the console switch 15  
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2.  
Attach the 1U brackets to the console switch using the four screws that you removed.  
3.  
Install up to six clip nuts.  
Installing the console switch 16  
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4.  
Secure the console switch to the rails, using the appropriate number of T-25 Torx screws.  
Performing a cantilever-mount type B installation  
1.  
2.  
Remove the four screws, two on each side, from the console switch.  
Attach the 1U brackets to the console switch using the four screws that you removed.  
Installing the console switch 17  
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3.  
Install up to six cage nuts.  
4.  
Secure the console switch to the rails using the appropriate number of M-6 screws.  
Connecting the console switch  
1.  
Connect the local keyboard, video, and mouse to the console switch.  
Installing the console switch 18  
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WARNING: To reduce the risk of electric shock or damage to the equipment:  
Do not disable the power cord grounding plug. The grounding plug is an important safety  
feature.  
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all  
times.  
Unplug the power cord from the power supply to disconnect power to the equipment.  
Do not route the power cord where it can be walked on or pinched by items placed against  
it. Pay particular attention to the plug, electrical outlet, and the point where the cord  
extends from the storage system.  
2.  
3.  
Plug the console switch power cord into a power source.  
Power on the console switch. The activity indicator light ("Console switch components" on page 6)  
powers on.  
NOTE: UTP CAT5 cables are used throughout the examples in this guide. However, UTP CAT6  
and UTP CAT7 cables may also be used.  
4.  
5.  
Connect a UTP CAT5 cable to the LAN connector on the console switch.  
Connect the other end of that same UTP CAT5 cable to an Ethernet switch.  
The following figure shows one possible configuration for your console switch system.  
Item  
1
Description  
Local console  
Console switch  
Ethernet switch  
2
3
Installing the console switch 19  
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HP IP Console Viewer overview  
You must install the HP IP Console Viewer software if you want to use the software to configure the  
console switch. The HP IP Console Viewer enables you to view and control a server attached to the  
console switch system, configure and maintain the system, and prevent unauthorized access to the  
console switch through IP connections. For more information, see the HP IP Console Viewer User Guide  
included on the CD provided with this product.  
NOTE: The analog port does not require the HP IP Console Viewer software for operation. The  
analog port uses the OSD. For more information, refer to "Local port operation (on page 28)."  
The console switch system uses Ethernet networking infrastructures and the TCP/IP protocol to transmit  
keyboard, video, and mouse information between operators and connected computers. Although 10Base-  
T Ethernet can be used, a dedicated, switched 100Base-T network provides improved performance.  
Installing the console switch 20  
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Installing the interface adapter  
Interface adapter overview  
An interface adapter is required for the console switch system to function properly. However, an interface  
adapter is not included in the console switch kit. The interface adapter is connected to a console switch  
using a CAT5 cable.  
NOTE: UTP CAT5 cables are used throughout the examples in this guide. However, UTP CAT6  
and UTP CAT7 cables may also be used.  
For Virtual Media to function properly, you must have the following:  
Interface adapters with Virtual Media (one interface adapter is needed for each server or device)  
o
o
HP USB 2.0 Interface Adapter with Virtual Media  
HP PS2 Interface Adapter with Virtual Media  
Console switches with Virtual Media  
o
o
HP IP Console Switch with Virtual Media  
HP Server Console Switch with Virtual Media  
You cannot use interface adapters with Virtual Media to connect to console switches that do not support  
Virtual Media.  
Connecting the interface adapter  
1.  
Connect a UTP CAT5 cable to the server connection port ("Console switch components" on page 6)  
on the console switch.  
2.  
3.  
4.  
Connect the other end of that same UTP CAT5 cable to the RJ-45 connector on the interface adapter.  
Connect the interface adapter to the appropriate connectors on the server.  
Repeat the preceding steps to connect any other servers to this system.  
The following figure shows one possible configuration for the console switch system with an interface  
adapter.  
Installing the interface adapter 21  
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Item  
1
Description  
Server  
2
Console switch  
3
USB 2.0 interface adapter with Virtual Media  
PS2 interface adapter with Virtual Media  
4
Installing the interface adapter 22  
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Cascading console switches  
Cascading console switches overview  
Review the following information before you cascade console switches with this product. This product  
supports three levels of cascading.  
NOTE: The console switch does not support Compaq KVM PCI Cards or HP legacy console  
switches.  
You can cascade multiple console switches to enable one or two users to connect up to 4096 servers.  
For Virtual Media to be supported in a cascaded console switch system, you must use the following  
console switches:  
HP 2 x 1 x 16 IP Console Switch with Virtual Media [PN: AF601A]  
HP 4 x 1 x 16 IP Console Switch with Virtual Media [PN: AF602A]  
HP 2 x 16 Server Console Switch with Virtual Media [PN: AF600A]  
When cascading console switches with Virtual Media, be sure the following requirements are met:  
HP Server Console Switches with Virtual Media are cascaded below HP IP Console Switches with  
Virtual Media.  
Interface adapters are not used to cascade console switches. If interface adapters are used to  
cascade console switches, you will not have a seamlessly integrated OSD, and you lose Virtual  
Media support.  
Cascaded console switches have the most current firmware. To upgrade console switch firmware,  
see "Upgrading the firmware (on page 78)."  
Cascading console switches matrix  
As shown in the following table, for Virtual Media to work properly in a two-level cascade configuration,  
you must have an HP Server Console Switch with Virtual Media or an HP IP Console Switch with Virtual  
Media as the main console switch and an HP Server Console Switch with Virtual Media as the secondary  
console switch. For Virtual Media to work properly in a three-level cascade configuration, you must have  
an HP Server Console Switch with Virtual Media or an HP IP Console Switch with Virtual Media as the  
main console switch and an HP Server Console Switch with Virtual Media as the secondary and tertiary  
console switches. For both configurations to work properly, you must have an interface adapter with  
Virtual Media connecting each server to the console switch. For more information, see "Using Virtual  
Media (on page 58)."  
HP Server Console Switches, expansion modules, and Compaq Server Console Switches are not Virtual  
Media capable. When cascading an HP Server Console Switch, expansion module, and Compaq Server  
Console Switch, you cannot tier any console switches below them. See the following table.  
Cascading console switches 23  
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Main console switch  
Secondary console switch  
Tertiary console switch  
HP IP Console Switch with  
Virtual Media*  
HP Server Console Switch with HP Server Console Switch with Virtual Media*  
Virtual Media*  
HP IP Console Switch with  
Virtual Media*  
HP Server Console Switch with HP Server Console Switch, expansion module,  
Virtual Media*  
or Compaq Server Console Switch**  
HP IP Console Switch with  
Virtual Media*  
HP Server Console Switch,  
expansion module, or  
Compaq Server Console  
Switch**  
HP Server Console Switch  
with Virtual Media*  
HP Server Console Switch with HP Server Console Switch with Virtual Media*  
Virtual Media*  
HP Server Console Switch  
with Virtual Media*  
HP Server Console Switch with HP Server Console Switch, expansion module,  
Virtual Media*  
or Compaq Server Console Switch**  
HP Server Console Switch  
with Virtual Media*  
HP Server Console Switch,  
expansion module, or  
Compaq Server Console  
Switch**  
*Virtual Media capable if a USB 2.0 interface adapter with Virtual Media or a PS2 interface adapter with Virtual  
Media is used.  
**Does not support Virtual Media.  
Cascading two HP Server Console Switches with  
Virtual Media and an HP IP Console Switch with  
Virtual Media  
The following figure shows two HP Server Console Switches with Virtual Media cascaded to an HP IP  
Console Switch with Virtual Media. The top console switch is the main console switch, the middle console  
switch is the secondary console switch, and the bottom console switch is the tertiary console switch.  
Cascading console switches 24  
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Do not use interface adapters to cascade console switches. If interface adapters are used to cascade  
console switches, you will not have a seamlessly integrated OSD, and you lose Virtual Media support.  
1.  
Connect a UTP CAT5 cable and connect one end to the server connection port ("Console switch  
components" on page 6) on the console switch.  
2.  
3.  
4.  
5.  
6.  
Connect the other end of that same UTP CAT5 cable to the RJ-45 connector on the interface adapter.  
Connect the interface adapter to the appropriate connectors on the server.  
Repeat steps 1 through 3 for any other servers to be added to this system.  
Power up the components.  
7.  
8.  
Connect a UTP CAT5 cable to the server connection port on the main console switch.  
Connect the other end of that same UTP CAT5 cable to the RJ-45 tiering connector on the secondary  
console switch.  
9.  
Connect a UTP CAT5 cable to the server connection port on the secondary console switch.  
10. Connect the other end of that same UTP CAT5 cable to the RJ-45 tiering connector on the tertiary  
console switch.  
11. Repeat steps 1 through 3 for any other server to be added to this system.  
Cascading console switches 25  
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Example of an HP Server Console Switch with Virtual Media  
and an HP IP Console Switch with Virtual Media cascade  
configuration  
Item  
Description  
1
Servers  
Cascading console switches 26  
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Item  
Description  
2
Main console switch (HP IP Console Switch with Virtual  
Media)  
3
Interface adapters (USB 2.0 interface adapter with  
Virtual Media or PS2 interface adapter with Virtual  
Media)  
4
5
6
7
8
UTP CAT5 cable  
UTP CAT5 cable  
Local console KVM cables  
Local console  
Secondary console switch (HP Server Console Switch  
with Virtual Media)  
9
Tertiary console switch (HP Server Console Switch with  
Virtual Media)  
10  
11  
Servers  
Interface adapters (USB 2.0 interface adapter with  
Virtual Media or PS2 interface adapter with Virtual  
Media)  
12  
UTP CAT5 cable  
Cascading console switches 27  
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Local port operation  
Local port operation overview  
The console switch system has one local port on the rear panel ("Console switch components" on page 6)  
that enables you to connect a keyboard, monitor, and mouse to the console switch for direct access.  
Use the Main dialog box ("Accessing the Main dialog box" on page 28) to view, configure, and control  
servers in the console switch system. You can also clear offline interface adapters by clicking the Clear  
button.  
Accessing the Main dialog box  
Press the Print Scrn key. The Main dialog box appears.  
NOTE: You can also press the Ctrl key twice within one second to launch the OSD. You can  
use this key sequence any place you see the Print Scrn key mentioned in this user guide. Other  
keystrokes can also be used to launch the OSD. See "Selecting a key combination to launch  
the OSD (on page 33)."  
Button  
Description  
Clear  
Enables you to clear all offline interface adapters.  
Disconnect  
Enables you to disconnect the local console KVM  
session.  
Setup  
Enables you to access the Setup dialog box and enables  
you to configure the OSD.  
Commands  
Enables you to access the Commands dialog box.  
Local port operation 28  
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Button  
Description  
VMedia  
Enables you to set Virtual Media options and make  
Virtual Media connections. This button is available only  
when a KVM session is established to an interface  
adapter with Virtual Media capability.  
Viewing servers by name, EID, or port  
You can view servers by name (default) by the unique EID embedded in each interface adapter or by the  
port.  
Viewing the Port column  
When the Main dialog box ("Accessing the Main dialog box" on page 28) is first launched, the servers  
are listed alphabetically by name. Press the Port button to list the servers numerically by their port  
numbers.  
The Port column indicates the port to which a server is connected. For example, in the following screen  
shot, the first number represents the port number of the first console switch, the second number represents  
the port number of the secondary console switch, and the third number represents the tertiary console  
switch port to which the server is connected.  
Viewing the server status column  
The status of the servers in the console switch system is indicated by the icons in the right column of the  
Icon Description  
The interface adapter is connected directly, cascaded through a console switch or an expansion  
module, or powered on.  
The interface adapter is not connected, or the server is powered off.  
The interface adapter is cascaded to a Compaq Server Console Switch, and the console switch is not  
connected or is powered off.  
The interface adapter is cascaded to a Compaq Server Console Switch, and the console switch is  
connected or powered on.  
The interface adapter is being upgraded.  
This symbol identifies the port to which the local console is connected.  
Local port operation 29  
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Icon Description  
This symbol identifies which port you are actively connected to and viewing.  
This symbol identifies an unavailable server.  
This symbol identifies a Virtual Media connection is established to the server that is connected to the  
indicated user channel.  
Soft switching  
Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by  
pressing the Print Scrn key, entering the first few characters of the server's name or port number, and  
pressing the Enter key.  
Soft switching to a server  
If the display order of your server list is by port, press the Print Scrn key, select the Port, and press the  
Enter key.  
If the display order of your server list is by name, press the Print Scrn key, select the Name, and press the  
Enter key.  
Soft switching to a previous server  
Press the Print Scrn key, then press the Backspace key. This key combination toggles between the previous  
and current connection.  
Disconnecting from a server  
Press the Print Scrn key and press the Alt+0 keys, or click Disconnect. If there is an associated locked  
Virtual Media session, it is disconnected.  
Disconnecting from a server leaves the console switch in a free state. The status flag ("Controlling the  
status flag" on page 33) on the OSD appears as Free.  
Using basic OSD navigation keys  
The following table describes how to navigate the OSD using the keyboard and mouse.  
Keystroke  
Description  
Print Scrn  
Opens the Main dialog box. Press the Print Scrn key twice to send the Print  
Scrn keystroke to the currently selected device.  
Ctrl+Ctrl, Shift+Shift, or  
Alt+Alt  
Opens the Main dialog box (if assigned in the Menu dialog box).  
F1  
Opens the Help screen for the current dialog box.  
Local port operation 30  
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Keystroke  
Description  
Esc  
Closes the current dialog box without saving changes and returns to the  
previous dialog box. In the Main dialog box, it closes the OSD and returns to  
the selected server. In a message box, it closes the message box and returns to  
the current dialog box.  
Alt+Hotkey  
Opens dialog boxes, selects options, and executes actions when used in  
combination with the other keys.  
Alt+X  
Closes the current dialog box and returns to the previous dialog box.  
Selects the OK button and returns to the previous dialog box.  
Selects the highlighted server and closes the Main dialog box.  
Alt+O  
Enter  
Single-click, Enter  
Selects the text, in a text box, for editing and enables the left and right arrow  
keys to move the cursor. Press the Enter key again to quit Edit mode.  
Print Scrn, Backspace  
Print Scrn, Alt+0  
Toggles back to the previous server console selection  
Disengages the user immediately from a server and leaves no server selected.  
The status Flag appears as Free. (This command applies only to the 0 key on  
the keyboard, not to the 0 key on the keypad.)  
Print Scrn, Pause  
Activates the Screen Saver mode immediately and prevents access to that  
particular console if it is password protected.  
Up or Down arrows  
Right or Left arrows  
Moves the cursor from line to line.  
Moves the cursor between columns. When you are editing a text box, these  
keys move the cursor within the column.  
Page Up or Page Down  
Home or End  
Backspace  
Pages up and down through the Name and Port lists.  
Moves the cursor to the top or bottom of a list.  
Erases characters in a text box.  
Delete  
Deletes the current selection in the Scan dialog box or deletes the characters in  
a text box.  
Shift, Delete  
Deletes the current selection and all lines below it when you are editing a  
scan list.  
Numbers  
Adds numbers from the keyboard or keypad.  
Caps Lock  
Disables the selected user. (Use the Shift key to change case.)  
Managing routine tasks for servers  
You can configure the console switch and manage routine tasks for your servers from the Setup dialog  
box within the OSD. To identify servers by unique names, click Names when initially setting up your  
console switch.  
Local port operation 31  
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To access the Setup dialog box, click Main>Setup. The Setup dialog box appears.  
Button  
Description  
Menu  
Changes the server listing to display numerically by port, numerically by EID number, or  
alphabetically by name.  
Changes the key combination to launch the OSD.  
Flag  
Changes the type of display, timing, color, and location of the status flag.  
Devices  
Changes the device type from a server to a console switch and identifies the number of ports  
on the console switch.  
Keyboard  
Network  
Changes the keyboard country code reported by the interface adapter.  
Changes the network speed and configuration. You can specify the IP address, netmask, and  
gateway for the system.  
Security  
Sets password to restrict KVM access. A valid password must be alphanumeric and contain a  
minimum of five characters and a maximum of 15 characters. Permitted characters are case-  
sensitive and can consist of A–Z, 0–9, spaces, and hyphens.  
Enables the Screen Saver mode.  
Language  
Names  
Scan  
Changes the OSD language display.  
Enables you to name interface adapters.  
Sets up custom scan patterns for up to 100 servers.  
Enables a user to preempt another user, remote or local.  
Preempt  
Changing the display behavior  
From the Menu dialog box, you can change the display order of servers and the key combination used to  
launch the OSD. The display order setting alters how servers appear in several places, including the  
Main, Devices, and Scan dialog boxes.  
Local port operation 32  
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click Setup>Menu. The Menu dialog box appears.  
Selecting the display order of servers  
1.  
From the Menu dialog box, select Name to display servers alphabetically by name.  
-or-  
Select EID to display servers numerically by interface adapter ID number.  
-or-  
Select Port to display servers numerically by port number.  
2.  
Click OK to save settings.  
-or-  
Click X to exit, or press the Esc key to exit without saving settings.  
Selecting a key combination to launch the OSD  
1.  
From the Menu dialog box, in the Invoke OSD section, select the key combinations you want to use  
to launch the OSD. You can select one or all of the listed keyboard combinations. If you select only  
one keyboard combination, you cannot deselect the combination until you select a second  
combination.  
2.  
Click OK.  
Controlling the status flag  
The status flag is displayed on the desktop and shows the name or EID number of the selected server or  
the status of a particular port. Use the Flag dialog box to change the flag display by server name or EID  
number, change the flag color, opacity, display time, or location on the desktop.  
Flag  
Description  
Flag type by name  
Local port operation 33  
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Flag  
Description  
Flag type by EID number  
Flag indicating that the user has been disconnected from all systems  
Control that is used to set flag position  
Changing the status flag  
1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click Setup>Flag. The  
Flag Setup dialog box appears.  
2.  
3.  
Select Name or EID to determine what information appears on the flag in the Flag Type area.  
Select Displayed (default) to show the flag constantly, and select Timed to display the flag for only  
five seconds after soft switching.  
4.  
5.  
Select a flag color in the Display Color area.  
Select Opaque for a solid-color flag, or select Transparent to see the desktop through the flag in the  
Display Mode area.  
6.  
Position the status flag on the desktop:  
a. Click Set Position to access the Set Position flag. The Set Position flag appears.  
b. Click and hold the title bar, and then drag the flag to the desired location.  
c. Right-click to return to the Flag dialog box.  
7.  
Click OK to save settings, or press the Esc key to exit without saving settings. Changes made to the  
flag are not saved until you click OK.  
Local port operation 34  
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Assigning device types  
The console switch automatically discovers cascaded console switches attached to your unit, but you must  
specify the number of ports on the cascade console switches through the Devices dialog box.  
28), click Setup>Devices. The Devices dialog box appears. The Modify button is available only if a  
configurable console switch is selected.  
When the console switch discovers a cascaded console switch, the port numbers shown in the Port  
column change automatically to accommodate each server shown under that console switch. For  
example, if the console switch is connected to port 02, the switch port is listed as 02, and each server  
shown under it is numbered sequentially 02-01, 02-02, and so on.  
However, when the console switch discovers a cascaded Compaq Server Console Switch, you must select  
the number of ports on the Compaq Server Console Switch through the Device Modify dialog box.  
Modifying device types  
1.  
From the Devices dialog box, select the Port number.  
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2.  
Click Modify. The Device Modify dialog box appears.  
3.  
4.  
5.  
6.  
Select the number of ports supported by the cascaded Compaq Server Console Switch.  
Click OK.  
Repeat steps 2 through 4 for each port to which you want to assign a device type.  
Click OK in the Devices dialog box to save settings, click X to exit, or press the Esc key to exit  
without saving settings.  
NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the  
Devices dialog box.  
Changing the keyboard language  
You can select the keyboard language for all USB interface adapters connected to the console switch.  
1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click Setup>Keyboard.  
The Keyboard dialog box appears.  
2.  
Select the Keyboard Country Code.  
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3.  
Click OK. A Keyboard Warning appears.  
4.  
Click OK.  
Changing network configurations  
You can change the network speed and configuration through the Network dialog box.  
The console switch system uses IP addresses to uniquely identify the console switches and computers  
running the HP IP Console Viewer. HP recommends that IP addresses be reserved for each unit and that  
they remain static while the console switches are connected to the network.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click Setup>Network. The  
Network dialog box appears. Configure your network settings.  
Setting local console switch security  
The OSD enables you to set security on the local port consoles. You can establish a Screen Saver mode  
that is engaged after the console switch remains unused for a user-definable time delay. When the screen  
saver is engaged, the console switch remains locked until any key is pressed or the mouse is moved.  
Local port operation 37  
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Use the Security dialog box to lock your console switch with password protection, set or change the  
password, and enable the screen saver. If a password has been previously set, you must enter the  
password before you can access the Security dialog box. You do not have to set a screen saver  
password.  
To access the Security dialog box, click Main>Setup>Security. The Security dialog box appears.  
Setting and changing the console switch password  
1.  
From the Security dialog box ("Setting local console switch security" on page 37), double-click the  
New field.  
2.  
Enter the new password in the New field, and then press the Enter key. A valid password must be  
alphanumeric and be five to 15 characters in length. Permitted characters are case-sensitive and can  
consist of A–Z, 0–9, spaces, and hyphens.  
3.  
4.  
In the Repeat field, re-enter the password and press the Enter key.  
Click OK to change the password.  
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Recovering a console switch password  
1.  
Press any key on the keyboard, or move the mouse. The Authorize dialog box appears.  
2.  
3.  
Click Forgot Password. A dialog box appears with an HP technical support phone number (1-800-  
474-6836), a 16-bit key, and the EID number of the console switch.  
Call the HP technical support phone number. Give the service person your 16-bit key and EID  
number of the console switch. A one-time unlock code, which is specific to your console switch, is  
given to you.  
4.  
5.  
Enter the one-time unlock code in the field.  
Click OK. Your previous console switch password is deleted.  
Enabling Screen Saver mode  
1.  
From the Security dialog box ("Setting local console switch security" on page 37), set your console  
switch password as described in "Setting and changing the console switch password (on page 38)"  
if you want to password protect your Screen Saver mode.  
2.  
3.  
Select Enable Screen Saver.  
Enter the number of minutes (from 1 to 99) in the Inactivity Time field to delay activation of password  
protection and the screen saver feature.  
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4.  
(Optional) Click Test to activate the screen saver test, which lasts 10 seconds and returns you to the  
Security dialog box.  
5.  
Click OK to start the screen saver test.  
Logging in to the console switch (after Screen Saver mode has been enabled)  
1.  
Press any key on the keyboard, or move the mouse. The Authorize dialog box appears.  
2.  
3.  
Enter the password, and then click OK.  
Press the Print Scrn key to access the Main dialog box.  
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Disabling the Screen Saver mode  
1.  
From the Security dialog box ("Setting local console switch security" on page 37), clear the Enable  
Screen Saver option.  
2.  
Click OK to save settings.  
To immediately deactivate the screen saver, press the Print Scrn key, and then press the Pause key. This  
command works only when you are connected to a server.  
Removing screen saver password protection  
1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click Setup>Security. The  
Authorize dialog box appears.  
Local port operation 41  
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2.  
Enter the console switch password, and then click OK. The Security dialog box appears.  
3.  
4.  
5.  
Double-click the New field, leave the New field blank, and press the Enter key.  
Double-click the Repeat field, leave the Repeat field blank, and press the Enter key.  
Click OK if you want to remove the console switch password.  
Exiting Screen Saver mode  
To exit the Screen Saver mode, press any key or move the mouse. The Main dialog box ("Accessing the  
Main dialog box" on page 28) appears and the previously selected server is reconnected.  
Local port operation 42  
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Changing the OSD language  
1.  
The Language dialog box appears.  
2.  
3.  
Select an OSD language.  
Click OK to save settings.  
Assigning server and serial device names  
Use the Names dialog box to identify individual servers or serial devices by name rather than by port  
number. The Name/EID list is always sorted by port order, and the names and EID numbers are stored in  
the interface adapter ("Installing the interface adapter" on page 21). If you move the interface adapter or  
server to another console switch port, the console switch still recognizes the names and configurations.  
28), click Setup>Names. The Names dialog box appears.  
If the Name/EID list has changed since it last appeared, the mouse turns into an hourglass as the list is  
automatically updated. No mouse or keyboard input is accepted until the list update is complete.  
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Assigning names to servers  
1.  
From the Names dialog box ("Assigning server and serial device names" on page 43), select the  
name or port number and click Modify. The Name Modify dialog box appears.  
2.  
Enter a name in the New Name field. Names can be one to 15 characters in length. Permitted  
characters are case-sensitive and can consist of A–Z, 0–9, spaces, and hyphens.  
3.  
4.  
5.  
Click OK to transfer the new name to the names list in the Names dialog box.  
Repeat steps 1 through 3 for each server in the system.  
Click OK to save settings, click X to exit, or press the Esc key to exit without saving settings.  
NOTE: Changes made in the Name Modify dialog box are not saved until you click OK in the  
Names dialog box.  
Setting up a scan pattern  
In Scan mode ("Activating Scan mode" on page 46), the console switch automatically scans port to port  
(server to server).  
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To access the Scan dialog box, from the Main dialog box ("Accessing the Main dialog box" on page  
28), click Setup>Scan. The Scan dialog box appears.  
Adding servers to the scan list  
NOTE: Servers will be scanned in the order they are selected. If you remove a server from the  
Device Modify dialog box later, the change can affect a custom scan pattern.  
1.  
From the Scan dialog box ("Setting up a scan pattern" on page 44), perform one of the following  
actions:  
o
o
Select the checkbox beside each server to be added to the scan list.  
Double-click a server name or port.  
You can select up to 100 servers from a list of all servers attached to the console switch. You can  
display the list by either name or EID number by clicking the appropriate button. Selecting the  
checkbox beside each server to be added to the scan list creates the scan list. The creation of a scan  
list does not start the Scan mode. You must enable Scan mode through the Scan Enable checkbox on  
2.  
In the Time field, enter the number of seconds that should elapse (from 3 to 99) before the scan  
moves to the next server in the sequence.  
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3.  
Click OK to save settings, or click Clear to remove all servers from the scan list.  
Removing servers from the scan list  
1.  
From the Scan dialog box ("Setting up a scan pattern" on page 44), click the server to be removed,  
double-click a server name or port, or click Clear to remove all servers from the scan list.  
2.  
Click OK to save settings.  
Activating Scan mode  
1.  
Enable.  
2.  
Click X to close the Commands dialog box. The scan begins as soon as you click the Scan button in  
Deactivating Scan mode  
If the OSD is open, select a server.  
-or-  
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If the OSD is not open, move the mouse or press any key on the keyboard. Scanning stops at the currently  
selected server.  
-or-  
From the Commands dialog box, deselect Scan Enable. Any active connections on the local port are  
disconnected.  
Using preemption  
Preemption provides a means for users with sufficient access level to take control of a server from another  
(remote or local) user who has a lesser or equal access level. Depending on the access level of the user  
issuing the preemption request and that of the user being preempted, the preemption request can be  
rejected. The Override Admin account is treated as a Console Switch Administrator in the following table.  
User level  
Preempted by  
Can the preemption  
be rejected?  
Local user  
Console Switch  
Administrator (Override  
Admin)  
Yes  
Yes  
Yes  
Console Switch  
Administrator  
(Override Admin)  
Local user  
Console Switch  
Administrator  
(Override Admin)  
Console Switch  
Administrator (Override  
Admin)  
Remote user  
Remote user  
Local user  
No  
No  
Console Switch  
Administrator (Override  
Admin)  
Assigning a preempt timeout  
1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click Setup>Preempt. The  
Preempt dialog box appears.  
2.  
Enter a value in the Timeout Seconds field, and click OK.  
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When you attempt to preempt another user or Admin, a Message appears on your screen, and a  
Preempt Warning appears on the screen of the user or Admin.  
These messages appear for the time assigned in the Timeout Seconds field set through either the  
local OSD or the HP IP Console Viewer. If the user you are preempting does not respond within the  
selected time, the user is disconnected and the preemption is granted.  
Managing server tasks using the OSD  
You can manage the console switch system from the Commands dialog box with the OSD.  
Managing the console switch system includes engaging Scan mode, managing user connections, running  
diagnostics, and updating your firmware.  
To access the Commands dialog box, click Main>Commands. The Commands dialog box appears.  
Local port operation 48  
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Checkbox or button Description  
Scan Enable  
User Status  
Begins scanning your servers. Sets up a list for scanning in the Setup dialog box.  
Displays users and Virtual Media sessions and enables you to disconnect users and  
Virtual Media sessions.  
IA Status  
Upgrades multiple interface adapters simultaneously.  
Display Versions  
Displays version information and enables you to upgrade console switch and  
interface adapter firmware.  
Display Config  
Run Diagnostics  
Displays settings.  
Validates the integrity of your system, including firmware CRC and interface  
adapters.  
Device Reset  
Reestablishes the operation of the keyboard and mouse.  
Viewing and disconnecting user connections  
You can view and disconnect remote network users through the User Status dialog box ("Viewing current  
user connections" on page 50). The user name (U) is always displayed. However, either the server name  
or interface adapter ID number to which the user is connected can also be displayed. The User Status  
dialog box displays only the number of users the system supports. If no users are currently connected to a  
channel, the fields are blank and the server indicates it is free.  
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Viewing current user connections  
The User Status dialog box appears.  
Disconnecting a user  
1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>User  
Status. The User Status dialog box appears.  
2.  
Click the letter of the user to be disconnected. The Disconnect dialog box appears.  
3.  
Click Disconnect to disconnect the user and return to the User Status dialog box, click X to exit, or  
press the Esc key to exit the dialog box without disconnecting a user.  
If the User Status dialog box has changed since it last appeared, the mouse cursor becomes an hourglass  
as the list automatically updates. No mouse or keyboard input is accepted until the list update is  
complete.  
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Displaying interface adapter status information  
The IA Status dialog box enables you to view how many interface adapters require an update, view  
interface adapter firmware versions available for upgrade, enable the interface adapter autoupdate  
option, and upgrade individual types of interface adapters.  
For information on enabling the interface adapter autoupdate option and upgrading individual interface  
adapters, see "Upgrading interface adapter firmware (on page 82)."  
To access the IA Status dialog box, from the Main dialog box, click Commands>IA Status. The IA Status  
dialog box appears.  
Displaying version information  
NOTE: Provide the application version number when communicating with HP customer service  
centers.  
The Versions dialog box enables you to view the console switch versions.  
To access the Version dialog box:  
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1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click  
Commands>Versions. The Version dialog box appears. The top half of the box lists the subsystem  
versions in the console switch.  
2.  
Click IA to access the IA Select dialog box to view individual interface adapter version information.  
The IA Select dialog box appears.  
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3.  
To view the selected interface adapter, click Version. The IA Version dialog box appears. The USB  
2.0 Enable and USB 2.0 Disable buttons are only available on interface adapters with Virtual  
Media.  
4.  
Click X to exit.  
Decommissioning an interface adapter  
You can reset individual interface adapters to factory defaults by using the following procedure:  
1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>IA  
Select. The IA Select dialog box appears.  
2.  
3.  
Select the individual interface adapter you want to decommission.  
Click Decommission. The associated server names, number of cascade ports, country code and  
keyboard and mouse settings are set back to the factory defaults.  
Displaying configuration information  
The Config dialog box enables you to view the console switch configurations.  
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To access the Config dialog box, from the Main dialog box ("Accessing the Main dialog box" on page  
28), click Commands>Config. The Config dialog box appears.  
Running system diagnostics  
You can validate the firmware CRCs and interface adapter status for the console switch through the Run  
Diagnostics command.  
To access the Diagnostics dialog box, click Commands>Run Diagnostics.  
Test  
Description  
Firmware CRCs  
Validates the current firmware images stored in the system FLASH by comparing a  
CRC value on each image and comparing those results to the expected values.  
Remote User Video  
(digital only)  
Verifies that all the video channel subsystems are accessible, functional, and  
performing basic register level tests.  
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Test  
Description  
LAN Connection  
(digital only)  
Verifies the LAN connection is accessible and functional by verifying the link  
controller is responsive and monitoring the network traffic.  
If the link controller is responsive, the test-passes indictor appears.  
If the link controller is non-responsive, the test-failed indictor appears.  
If the link controller is functional but no network traffic has been displayed.  
The LAN icon is green for up to one minute after the network cable has been  
disconnected.  
On-line IAs  
Offline IAs  
Indicates the total number of currently connected and powered interface adapters.  
Indicates the number of interface adapters that have been connected successfully in  
the past and are powered down.  
Suspect IAs  
Indicates the number of interface adapters that have been detected, but are either  
unavailable for connection or have dropped packets during the ping tests.  
Activating Run Diagnostics  
1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>Run  
Diagnostics. A warning message appears, indicating that all users will be disconnected.  
2.  
Perform one of the following actions:  
o
o
Click OK to begin. All users are disconnected, and the Diagnostics dialog box appears.  
Click X or press the Esc key to exit the dialog box without running a diagnostic test.  
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When each test is finished, a pass or fail symbol appears. A passed test is indicated with a green  
circle, and a failed test is indicated by a red X. The test is complete when the last test symbol  
appears.  
3.  
4.  
(Optional) If you have any offline interface adapters, click Clear to remove them from the list.  
(Optional) If you have any suspect interface adapters, click Display. The Suspect IAs dialog box  
appears.  
Resetting devices  
If your local keyboard and mouse lock up, you can reestablish operation of these peripherals by issuing a  
device reset. The device reset function resets the local keyboard and mouse for the local console.  
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1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands. The  
Commands dialog box appears.  
2.  
Click Device Reset. A warning appears, and the device is reset.  
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Using Virtual Media  
Virtual Media overview  
In this section on Virtual Media, the remote console for HP Server Console Switches with Virtual Media is  
only available if the console switch is tiered underneath an HP IP Console Switch with Virtual Media.  
The console switch enables you to connect shared media to a server using a USB connection. This  
capability enables you to manage systems more efficiently by performing operating system installation,  
operating system recovery, program installation, file transfers, and BIOS updates from the local or remote  
console.  
You can connect Virtual Media directly to the console switch using one of the USB ports located on the  
rear of the console switch. In addition, you can connect Virtual Media from any remote workstation that is  
running the HP IP Console Viewer and is connected to a server using an HP IP Console Switch with Virtual  
Media. All USB ports of a local console are assigned to a single Virtual Media session and cannot be  
mapped independently to different servers.  
To open a Virtual Media session with a server, you must first connect the server to the console switch  
using an interface adapter with Virtual Media and establish a local console session.  
Using a console switch with Virtual Media, you can map a removable mass storage device or a CD/DVD  
type device on the console as a virtual drive on a target server. You can also add and map an .iso or  
floppy image file on the local client as a virtual drive on the target server if you are using the HP IP  
Console Viewer.  
Limitations of using USB 2.0 composite devices with Virtual  
Media  
The default functionality for Virtual Media for a USB 2.0 interface adapter with Virtual Media capability is  
the composite high-speed USB 2.0 capability of the USB protocol. The BIOS and particular operating  
systems and installation programs of various target servers do not support composite USB 2.0 devices. If  
your target server BIOS or operating system does not support such devices, then you must perform one of  
the following actions:  
Purchase a PS2 interface adapter with Virtual Media and map a single Virtual Media device, which  
operates in standard USB 2.0 mode.  
Disable the USB 2.0 function of the USB 2.0 interface adapter with Virtual Media from the console  
switch local OSD, enabling the interface adapter to operate in USB 1.1 mode. For more information  
on this option, see "Disabling the USB 2.0 function (on page 63)."  
AMD Opteron™-based HP ProLiant servers and Red Hat Enterprise Linux 4 (before Update 5) do not  
currently support composite USB 2.0 devices. However, the target server BIOS for Intel®-based HP  
ProLiant G4 and later servers support composite USB 2.0 devices. If the server BIOS supports USB 2.0  
composite devices, but the operating system installation program does not, a failure occurs when the  
keyboard and mouse control is switched from the BIOS to the installation program.  
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HP recommends using the PS2 interface adapter with Virtual Media for AMD Opteron™-based HP  
ProLiant servers and Red Hat Enterprise Linux 4 (before Update 5), as well as older and third-party  
servers.  
Virtual Media resources  
Virtual Media resources cannot be shared between a local OSD console and a remote console. For  
example, a remote user using the HP IP Console Viewer cannot use a Virtual Media resource attached to  
the local OSD console USB hub. Only Virtual Media resources directly connected to the client's computer,  
running the HP IP Console Viewer, can be mapped to a target server.  
You can have one CD-type device and one mass-storage-type device mapped concurrently.  
A CD-type device includes a CD/DVD drive or an .iso image of a CD.  
A mass-storage-type device includes a floppy drive, floppy image file, USB memory device, or other  
removable media type, such as an external USB hard drive.  
Using local Virtual Media  
For local Virtual Media to work properly, you must have an HP Server Console Switch with Virtual Media  
or an HP IP Console Switch with Virtual Media as the console switch. You must also have an interface  
adapter with Virtual Media connecting each server to the console switch.  
Item  
1
Description  
Local user  
2
USB media device  
3
Console switch (HP Server Console Switch with Virtual  
Media or HP IP Console Switch with Virtual Media)  
4
USB 2.0 interface adapter with Virtual Media  
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Item  
5
Description  
PS2 interface adapter with Virtual Media  
Server  
6
Using Virtual Media in a two-level cascade  
configuration  
For Virtual Media to work properly in a two-level cascade configuration, you must have an HP Server  
Console Switch with Virtual Media or an HP IP Console Switch with Virtual Media as the main console  
switch and an HP Server Console Switch with Virtual Media as the secondary console switch. You must  
also have an interface adapter with Virtual Media connecting each server to the console switch. For more  
information on cascading, see "Cascading console switches (on page 23)."  
Item  
1
Description  
Local user  
2
USB media device  
3
Console switch (HP Server Console Switch with Virtual  
Media or HP IP Console Switch with Virtual Media)  
4
Secondary console switch (HP Server Console Switch  
with Virtual Media)  
5
6
7
USB 2.0 interface adapter with Virtual Media  
PS2 interface adapter with Virtual Media  
Server  
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Using Virtual Media in a three-level cascade  
configuration  
For Virtual Media to work properly in a three-level cascade configuration, you must have an HP Server  
Console Switch with Virtual Media or an HP IP Console Switch with Virtual Media as the main console  
switch and an HP Server Console Switch with Virtual Media as the secondary and tertiary console  
switches. You must also have an interface adapter with Virtual Media connecting each server to the  
console switch. For more information on cascading, see "Cascading console switches (on page 23)."  
Item  
1
Description  
Local user  
2
USB media device  
3
Console switch (HP Server Console Switch with Virtual  
Media or HP IP Console Switch with Virtual Media)  
4
5
Secondary console switch (HP Server Console Switch  
with Virtual Media)  
Tertiary console switch (HP Server Console Switch with  
Virtual Media)  
6
7
8
USB 2.0 interface adapter with Virtual Media  
PS2 interface adapter with Virtual Media  
Server  
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Connecting local Virtual Media  
You can connect Virtual Media directly to the console switch using one of the USB ports located on the  
console switch. You can have only one CD-type and one mass-storage-type device mapped concurrently.  
All USB ports of a local console are assigned to a single KVM session and cannot be mapped  
independently.  
For more information on Virtual Media, see "Using Virtual Media (on page 58)."  
To launch a local Virtual Media session:  
1.  
From the Main dialog box, establish a KVM connection to the server on which you want to establish  
a Virtual Media session.  
2.  
Press Print Scrn to re-open the Main dialog box. The Main dialog box appears.  
3.  
Click VMedia to map a CD or mass storage device. The Virtual Media dialog box appears.  
4.  
Select the Virtual Media options:  
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o
Locked–Synchronizes the KVM and Virtual Media sessions so that when a user disconnects a  
KVM connection, the Virtual Media connection to that server is also disconnected. A local user  
attempting to switch to a different server is also disconnected. The Reserve option overrides the  
Locked option.  
o
o
Reserve–A Virtual Media connection can be accessed only with the user name and no other user  
can create a KVM connection to that server. The Reserve option overrides the Locked option.  
CD ROM–Enables Virtual Media sessions to the first detected CD drive. Select this checkbox to  
establish a Virtual Media CD connection to a server. Clear this checkbox to end a virtual media  
CD connection to a server.  
o
o
Mass Storage–Enables Virtual Media sessions to the first detected mass storage drive. Select this  
checkbox to establish a Virtual Media mass storage connection to a server. Clear this checkbox  
to end a Virtual Media mass storage connection to a server.  
Write Access–Enables a target server to write data to the Virtual Media during a Virtual Media  
session. Read access is always enabled during a Virtual Media session.  
5.  
Click OK to accept the options you selected and return to the Setup dialog box.  
Using USB composite media devices  
The Virtual Media interface adapters are USB composite devices that present one CD or DVD drive and  
one mass storage (floppy, USB key, and so on) device. Each Virtual Media session is static (not dynamic),  
which means you cannot change the device that you are mapping until the current session has ended.  
You can change the device through the local KVM menu interface or by manually removing the device  
from the console switch.  
If you map a Virtual Media session using another composite USB device (such as a composite USB key)  
then the same conditions apply. The first device of each type to be presented for mapping is recognized  
and all subsequent devices are ignored. For example, if you use a USB key to boot as either a USB floppy  
or USB hard disk drive, the ability to map each device depends upon the order in which each device is  
presented.  
Because local Virtual Media functionality does not distinguish between types of mass storage, Windows®  
recognizes each device as removable storage, regardless of how each device is presented.  
Disabling the USB 2.0 function  
If your target server BIOS or operating system does not support USB 2.0 devices or composite USB 2.0  
devices, you must disable the USB 2.0 function of the USB 2.0 interface adapter with Virtual Media from  
the console switch local OSD, allowing the interface adapter to operate in 1.1 mode. You should limit the  
interface adapter to USB 1.1 speed only if the interface adapter functionality is not working properly. The  
interface adapter functionality is not working properly, for example, if the keyboard and mouse are not  
working properly, if the server hangs while booting up, if an installation program fails, or if Virtual Media  
is not working properly.  
To disable the USB 2.0 function:  
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1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click  
Commands>Versions. The Version dialog box appears. The top half of the box lists the subsystem  
versions in the console switch.  
2.  
Click IA to access the IA Selection dialog box to view individual interface adapter version  
information. The IA Select dialog box appears.  
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3.  
To view the selected interface adapter, click Version. The IA Version dialog box appears. When the  
USB 2.0 interface adapter with Virtual Media or the PS2 interface adapter with Virtual Media are in  
USB 2.0 mode, the Disable button appears.  
4.  
Click Disable to force the interface adapter into USB 1.1 mode. The interface adapter reboots and  
the IA Select dialog box appears.  
Enabling the USB 2.0 function  
If your target server BIOS or operating system supports USB 2.0 devices and you disabled the USB 2.0  
function of the USB 2.0 interface adapter with Virtual Media from the console switch local OSD, which  
enables the interface adapter to operate in USB 1.1 mode, you can enable USB 2.0 mode for that server.  
To enable the USB 2.0 function:  
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1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click  
Commands>Versions. The Version dialog box appears. The top half of the box lists the subsystem  
versions in the console switch.  
2.  
Click IA to access the IA Selection dialog box to view individual interface adapter version  
information. The IA Select dialog box appears.  
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3.  
To view the selected interface adapter, click Version. The IA Version dialog box appears. When the  
USB 2.0 interface adapter with Virtual Media or the PS2 interface adapter with Virtual Media are in  
USB 1.1 mode, the Enable button appears.  
4.  
Click Enable to force the interface adapter into USB 2.0 mode. The interface adapter reboots and  
the IA Select dialog box appears.  
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Console switch serial management  
Establishing LAN connections  
NOTE: Although 10Base-T Ethernet can be used, HP recommends a dedicated, switched  
100Base-T or 1000Base-T network for improved performance.  
Connect the network cable from the LAN port on the rear panel of the console switch to an Ethernet  
switch, and power on the console switch. For more information, see the HP IP Console Viewer User Guide  
included on the CD provided with this kit.  
Connecting to the serial management connector  
1.  
2.  
Connect one end of a serial cable to an available COM port on the server or workstation.  
Connect the other end of the serial cable to the serial management connector ("Console switch  
components" on page 6) on the console switch.  
3.  
Configure the terminal emulation software, such as HyperTerminal ("Configuring HyperTerminal" on  
page 68) or Minicom ("Configuring Minicom" on page 69), for the server or workstation.  
WARNING: To reduce the risk of electric shock or damage to the equipment:  
Do not disable the power cord grounding plug. The grounding plug is an important safety  
feature.  
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all  
times.  
Unplug the power cord from the power supply to disconnect power to the equipment.  
Do not route the power cord where it can be walked on or pinched by items placed against  
it. Pay particular attention to the plug, electrical outlet, and the point where the cord  
extends from the storage system.  
4.  
5.  
If the supplied power cord is not already connected, plug it into the power cord connector ("Console  
switch components" on page 6) on the console switch, and then plug it into a valid power source.  
Power on the console switch, if it is not already powered on. The activity indicator light ("Console  
switch components" on page 6) powers on. The activity indicator blinks for 30 seconds while  
performing a self-test. Approximately 10 seconds after it stops blinking, press the Enter key to access  
the Main Menu.  
Configuring HyperTerminal  
To configure the HyperTerminal:  
1.  
From the desktop screen, select Start>Programs>Accessories>Communications>HyperTerminal. The  
Connection Description window appears.  
2.  
Enter a name for the description, and click OK. The Connect To window appears.  
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3.  
4.  
5.  
Select the Communication Port that is connected to the console switch through a serial cable, then  
click OK. The COM1 Properties window appears.  
Select 9600 for the Bits Per Second, 8 for Data Bits, None for Parity, 1 for Stop Bits, and None for  
Flow Control, then click OK. The HyperTerminal auto-connects to the console switch.  
Press the Enter key to access the console switch option menu.  
Configuring Minicom  
NOTE: The following example uses Red Hat Linux 3.0. For more information, refer to your  
Linux operating system Help or documentation.  
IMPORTANT: Minicom is a utility that is loaded during the installation of Linux. However, if  
you do not select the option to install the Linux Utilities during the operating system installation,  
you cannot use Minicom without downloading the Minicom X.X.i386.rpm file from the Red Hat  
website. (Refer to the procedure for installing RPMs on the Red Hat website.)  
To configure Minicom:  
1.  
Log in to a Linux console or open a terminal, and enter minicom-sat the command prompt. The  
Configuration menu appears.  
2.  
3.  
Select Serial Port Setup. The Change which setting? menu appears.  
Select Option A (Serial Device). Manually change the device type from "dev/modem" to  
"/dev/ttyS0" and press Enter.  
4.  
5.  
6.  
Select Option E (Bps/Par/Bits). The Comm Parameters menu appears.  
Select E (Speed 9600 Bps), and press Enter. The designation 9600 8N1 appears next to Option E.  
Select Option F (Hardware Flow Control).  
Be sure that the Change which setting? menu is configured as follows:  
A—Serial Device: /dev/ttyS0  
B—Lockfile Location: /var/lock  
C—Callin Program:  
D—Callout Program:  
E—Bps/Par/Bits: 9600 8N1  
F—Hardware Flow Control: No  
G—Software Flow Control: No  
7.  
Press the Enter key to return to the Configuration menu. Scroll down to the Save setup as dfl option,  
and press the Enter key.  
8.  
9.  
From the Configuration menu, scroll down to the Exit the Minicom option, and press Enter.  
From the command prompt, enter Minicom.As soon as a connection is established, the main menu  
for the console switch appears. Follow the on-screen options to configure the console switch. The  
HyperTerminal menu appears.  
Using the Main Menu  
The Console Switch Main Menu enables you to change configuration and firmware settings, debug  
messages, set or change your password, restore factory defaults, and reset the appliance.  
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To access the Main Menu:  
Establish a terminal session, and then press Enter. The Main Menu appears.  
1.  
Network Configuration  
The Network Configuration option provides different settings to configure your network. For more  
information, see "Configuring the console switch NIC."  
Firmware Management  
The Firmware Management option updates the firmware using a TFTP or FTP server.  
Enable Debug Messages  
The Enable Debug Messages option enables you to debug the system. Select yes to debug the system.  
Set/Change Password  
The Set/Change Password option enables you to set or change your serial interface password.  
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Restore Factory Defaults  
The Restore Factory Defaults option enables you to delete all settings and restore all parameters in the  
configuration to factory defaults.  
Reset Appliance  
The Reset Appliance option reboots the server console switch.  
Enable LDAP Debug Messages  
The Enable LDAP Debug option enables you to disable LDAP debug messages.  
Set Web Interface Ports  
By default, the web server runs on port 443. The Set Web Interface Ports option enables you to modify  
the web server default port setting.  
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Input Web Server Certificate  
The Input Web Server Certificate option enables you to update the web server security certificate.  
Exit  
The Exit option allows you to exit the Main Menu.  
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Configuring the console switch NIC  
1.  
Establish a terminal session and then press the Enter key. The Main Menu appears.  
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2.  
Select Option 1—Network Configuration. The Network Configuration Menu appears.  
3.  
Select Option 1—Network Speed to set the network speed. When possible, set the connection  
manually without relying on the auto negotiate feature. After you enter a selection, return to the  
Network Configuration menu.  
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4.  
To specify an IPv4 or IPv6 IP address, select Option 2—IP Configuration. Use a static IP address for  
ease of configuration. If you are using a BootP address, configure the BootP server to provide an IP  
address to the console switch, and then continue to step 7.  
5.  
If you are using a static IPv4 address, perform the following steps:  
a. To specify an IP address, select Option 3—IP Address.  
b. To specify a netmask, select Option 4—Netmask.  
c. To specify a default gateway, select Option 5—Default Gateway.  
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When this configuration is complete, enter 0 to return to the Main Menu.  
6.  
If you are using a static IPv6 address, perform the following steps:  
a. To specify an IP address, select Option 3—IP Address.  
b. To specify a prefix length, select Option 4—Prefix Length.  
c. To specify a default gateway, select Option 5—Default Gateway.  
When this configuration is complete, enter 0 to return to the Main Menu.  
(Optional) To ping a specific IP address, select Option 7—Send ICMP Request.  
To configure DNS settings, select Option—6 Configure DNS.  
7.  
8.  
9.  
To exit to the Main Menu or to apply changes you made, select Option 0—Exit/Apply changes.  
10. If you made any changes, reboot the console switch.  
Recovering a lost console switch serial management  
password  
1.  
Establish a terminal session, and press the Enter key. You are prompted to enter the console switch  
serial management password.  
2.  
Enter HELP.A 16-bit key and the EID number of the console switch appear.  
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3.  
4.  
Call the HP technical support phone number (1-800-474-6836). Give the service person your 16-bit  
key and EID number of the console switch. A one-time password, which is specific to your console  
switch, is given to you.  
Enter the one-time password. Your previous console switch serial management password is deleted.  
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Upgrading the firmware  
Upgrading the console switch firmware overview  
The console switch upgrade feature enables you to upgrade the console switch with the latest available  
firmware through the local OSD, HP IP Console Viewer, or serial management interface.  
Before beginning the upgrade procedure, be sure that the Secure TFTP Server is installed and that the GET  
access permissions for the folder where the updated file is located are selected. Also, be sure that the  
console switch is on the same network as the computer that is being used for the upgrade. After the TFTP  
has been enabled, then upgrade the console switch firmware.  
To enable TFTP for Microsoft® Windows®, see "Enabling TFTP for Microsoft Windows operating systems  
(on page 86)."  
To enable TFTP for Linux, see "Enabling TFTP for Linux operating systems (on page 86)."  
Upgrading the console switch firmware through the local OSD  
1.  
From the Main dialog box, click Commands>Display Versions. The Version dialog box appears.  
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2.  
3.  
4.  
Click Upgrade. The Warning dialog box appears.  
Click OK. The Download dialog box appears.  
Use one of the following methods to perform the upgrade:  
o
o
Select TFTP. Enter the TFTP IP address and the TFTP file name, and then click Download.  
Select FTP. Enter the FTP IP address, the FTP file name, your username, and your password, and  
then click Download.  
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The Upgrade dialog box appears. The status of the upgrade appears in the Programmed area.  
Upgrading the console switch firmware through the HP IP  
Console Viewer  
To upgrade the firmware for through the HP IP Console Viewer, follow the instructions in the \TFTP\TFTP  
Install Instructions.txt file on the CD included with this kit or the Softpaq TFTP directory.  
Upgrading the console switch firmware through the serial  
management connection  
To upgrade the firmware for Microsoft® Windows® operating systems, follow the instructions in the  
\TFTP\TFTP Install Instructions.txt file on the CD included with this kit or the Softpaq TFTP directory.  
To upgrade the firmware for Linux operating systems:  
1.  
2.  
Connect one end of a serial cable to an available COM port on the server or workstation.  
Connect the other end of the serial cable to the serial management connector ("Console switch  
components" on page 6) on the console switch.  
3.  
Configure the terminal emulation software, such as HyperTerminal ("Configuring HyperTerminal" on  
page 68) or Minicom ("Configuring Minicom" on page 69) for the server.  
WARNING: To reduce the risk of electric shock or damage to the equipment:  
Do not disable the power cord grounding plug. The grounding plug is an important safety  
feature.  
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all  
times.  
Unplug the power cord from the power supply to disconnect power to the equipment.  
Do not route the power cord where it can be walked on or pinched by items placed against  
it. Pay particular attention to the plug, electrical outlet, and the point where the cord  
extends from the storage system.  
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4.  
5.  
If the supplied power cord is not already connected, plug it into the power cord connector ("Console  
switch components" on page 6) on the console switch, and then plug it into a valid power source.  
Power on the console switch, if it is not already powered on. The activity indicator light ("Console  
switch components" on page 6) powers on. The activity indicator blinks for 30 seconds while  
performing a self-test. Approximately 10 seconds after it stops blinking, press the Enter key to access  
the Main Menu.  
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6.  
Select Option 2—Firmware Management. The Firmware Management Menu appears.  
7.  
Select one of the following options:  
o
o
Option 1—Flash Download (TFTP).  
Option 2— Flash Download (FTP).  
8.  
9.  
Enter the IP address of the TFTP or FTP server that has the upgradeable file, and then enter the exact  
path of the upgradeable file (for example, C:\tftp\h3_0_0_english.fl). If you are upgrading using  
the FTP option, you must enter a username and password to complete the upgrade.  
Enter Yat the prompt to download the upgradeable file from the given IP address. The console  
switch begins to upgrade.  
CAUTION: Do not cycle power to the console switch during this process. A loss of power  
might render the console switch inoperable and require that the unit be returned to the factory  
for repair. Be patient; the update can take as long as 10 minutes.  
When the upgrade process is complete, the console switch reboots.  
Upgrading interface adapter firmware  
individually" on page 83), upgraded simultaneously ("Upgrading the interface adapter firmware  
simultaneously" on page 84), or upgraded by enabling the autoupdate feature ("Upgrading the interface  
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adapter firmware through the autoupdate feature" on page 85). The servers attached to the interface  
adapters must be powered on while upgrading the firmware.  
Loading interface adapter firmware individually  
NOTE: This method of loading the interface adapter firmware will always overwrite the current  
version of firmware in the interface adapter. HP recommends upgrading your interface  
84), which only upgrades interface adapters needing a new version of firmware.  
1.  
Versions. The Version dialog box appears.  
2.  
Click IA. The IA Select dialog box appears.  
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3.  
Select the individual interface adapter, and click Version. The IA Version dialog box appears.  
4.  
Click Load Firmware. The IA Load dialog box appears.  
5.  
Click OK.  
Upgrading the interface adapter firmware simultaneously  
1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>IA  
Status. The IA Status dialog box appears.  
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2.  
Select the interface adapter, and then click Upgrade. The IA Upgrade dialog box appears.  
3.  
4.  
Click OK to save settings.  
Press the Esc key to return to the Main dialog box. The OSD indicators appear as yellow while the  
upgrade is in progress. The indicators change from red to green when the upgrade is complete.  
Wait until the OSD indicators are green before continuing.  
Upgrading the interface adapter firmware through the  
autoupdate feature  
You can automatically upgrade the interface adapter firmware when the console switch is upgraded or  
when a new interface adapter is discovered.  
To enable the autoupgrade feature:  
1.  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>IA  
Status. The IA Status dialog box appears.  
2.  
Select Enable IA Autoupdate. The update starts immediately.  
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Enabling TFTP for Microsoft Windows operating  
systems  
To enable TFTP for Microsoft® Windows® operating systems, follow the instructions in the \TFTP\TFTP  
Install Instructions.txt file on the CD included with this kit or the Softpaq TFTP directory.  
Enabling TFTP for Linux operating systems  
TFTP is provided by the TFTP server RPM (RPM-IVH/Redhat/RPMS/) for most systems using RPM  
packages. Depending on the type of distribution, the Internet services daemon is provided by xinetd.  
NOTE: The following example uses Red Hat Linux 3.0. For more information, refer to your  
Linux operating system Help or documentation.  
NOTE: By default, TFTP executes in secure mode and only provides readable files under the  
/tftpboot directory. Other directories can be specified through the /etc/xinetd.d/tftp files. In  
secure mode, TFTP expects the file to be relative to the/tftpboot directory.  
To enable TFTP for Linux operating systems (GNOME):  
1.  
2.  
In the GNOME viewer go to the main menu and select Programs>System>Service Configuration.  
In the Service Configuration menu, verify that the xinetd checkbox is selected to start at boot.  
-or-  
If the checkbox is not selected, select the box and click Save.  
Find TFTP in the list of services and highlight it.  
3.  
4.  
Select the checkbox to start TFTP at boot, and then click Save.  
To enable TFTP for Linux operating systems (KDE):  
1.  
2.  
Go to the main menu and select Control Panel>Services.  
In the Service Configuration menu, verify that the xinetd checkbox is selected to start at boot.  
-or-  
If the checkbox is not selected, select the box and click Save.  
Find TFTP in the list of services and highlight it.  
3.  
4.  
Select the checkbox to start TFTP at boot, and then click Save.  
Verifying TFTP for Linux operating systems  
NOTE: The following example uses Red Hat Linux 3.0. For more information, refer to your  
Linux operating system Help or documentation.  
1.  
Verify that the in.tftpdservice is running with the following ps -ef | grep tftpd.  
By default the /etc/xinetd.d/tftpconfiguration file uses /tftpboot as the directory.  
Create a /tftpboot directory (if it doesn't exist) and set the permissions for public access.  
Copy the firmware file to /tftpboot.  
2.  
3.  
4.  
Cd to /tmp.  
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5.  
6.  
7.  
8.  
From the shell prompt, enter tftp localhost (or name of local system).  
Download the file by entering the following command: get/tftpboot/filename  
Enter quit.  
From the shell prompt, check to see if the file is in the /tmpdirectory.  
If the TFTP is configured correctly, the preceding steps transfer the file to the current directory.  
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Troubleshooting  
Troubleshooting table  
Problem  
Troubleshooting  
The console switch is  
not working properly.  
1
2
Determine whether the console switch is powered on.  
Determine if all the cables are properly connected.  
The console switch  
hangs after reboot.  
Reboot the console switch again (turn the power off and back on again).  
The OSD is  
Press the Ctrl key twice.  
inaccessible.  
The local user cannot  
view the OSD flag.  
Preview the preferences selected in the OSD to determine if the local port display  
has been disabled or set to time-out. If the preferences are set not to display the OSD  
flag or to have the flag time-out, then the OSD flag does not appear.  
The local user cannot  
activate or view the  
OSD, and the OSD  
flag disappears.  
Be sure that the local port keyboard is connected properly and that the keyboard is  
valid.  
The OSD is distorted or Be sure that the monitor supports the refresh rate to which target server is set.  
not readable on the  
local port video  
display.  
The activity indicator  
when the console  
Be sure that the console switch is powered on and that the power source is valid.  
Be sure that the cables are properly connected.  
The light blinks for a few seconds at power on, and then goes off for approximately  
30 seconds. When the light is on, the console switch is functioning normally.  
switch is powered on.  
The system does not  
recognize the  
Be sure that all the console switches are upgraded with the latest firmware.  
cascaded console  
switches.  
Servers are still listed  
although they have  
been disconnected.  
Perform the Run Diagnostics function from the Diagnostics dialog box, and click the  
Clear button.  
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Problem  
Troubleshooting  
The cable connections  
are not correct.  
1
Verify that cable connections are secure between the console switch, UTP CAT5  
expansion modules, and servers.  
2
3
4
Be sure that the interface adapter connectors are connected to the correct ports  
on the attached servers.  
Be sure that the correct interface adapters are being used. You can only use HP  
interface adapters with this product.  
Be sure that a UTP CAT5 cable is connected from the RJ-45 connector on the  
interface adapter to the appropriate server connector on the rear panel of the  
console switch.  
5
6
7
Be sure that the UTP CAT5 cables being used are the correct length. See  
"Connection length table (on page 90)."  
Be sure that the standard UTP CAT5 cables supplied by HP are being used. The  
cables must be unshielded twisted pair, using all four pairs of wires.  
Be sure that if an expansion module is being used, the console switch is  
connected to the IN port on the expansion module. The OUT ports on the  
expansion module should be connected by interface adapters to the attached  
servers.  
The console switch  
serial port password is  
lost.  
See "HP contact information (on page 95)."  
The console system is  
inaccessible after  
losing the password.  
See "Recovering a console switch password (on page 39)."  
From the Main dialog box ("Accessing the Main dialog box" on page 28), click the  
Servers are still listed  
even though they have Clear button.  
been disconnected.  
The video displays all  
green or red.  
Look for breaks or bad crimps in the UTP CAT5 cable.  
Look for bent pins in the VGA connection.  
Be sure that the cable is not a cross-over network cable.  
The screen saver does Be sure to click OK to confirm the screen saver selection. Click X or press the Esc key  
not turn on.  
to cancel the command.  
The mouse does not  
align.  
See the HP IP Console Viewer User Guide included on the CD provided with your  
console switch.  
The mouse and  
keyboard lose  
The Device Reset button is a Microsoft® Windows® based function. To regain  
mouse and keyboard functionality, restart the desktop.  
functionality after the  
Device Reset button is  
pressed while  
operating a UNIX®  
based platform.  
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Problem  
Troubleshooting  
When connecting a  
serial interface adapter  
to a server running Red  
Hat Linux or SLES, the  
numeric keypad keys  
on a PC keyboard do  
not map to VT100  
Use the "printenv" command to show the TERM assigned under Linux. It can be  
matched appropriately with other termcap entries by editing the profile or setting the  
TERM equal to "ansi". For PC keyboards, ANSI is the most compatible emulation.  
-or-  
Edit your /etc/inittab as  
s0:2345:respawn:/sbin/agetty -h ttyS0 115200, 9600 ansi  
emulation under the  
Linux shell. Using the  
numeric keypad with  
the vi text editor causes  
function characters to  
appear rather than  
numbers.  
Where ttyS0is the serial device name under Linux where the serial interface  
adapter is connected.  
Then at a shell prompt, enter init q, or reboot the system.  
Virtual Media is not  
working properly.  
Be sure that you are using the following:  
HP IP Console Switches with Virtual Media or HP Server Console Switches with  
Virtual Media  
A USB 2.0 interface adapter with Virtual Media, or a PS2 interface adapter with  
Virtual Media server and an operating system that supports high-speed  
composite USB 2.0 devices  
You must be able to see a Virtual Media CD drive and a mass storage drive on the  
target server to be able to map a local resource to the remote server.  
Virtual Media is  
See "Using Virtual Media (on page 58)."  
responding slowly.  
The local user cannot  
See "USB composite media devices ("Using USB composite media devices" on page  
map a USB composite 63)."  
media device.  
The keyboard does not See "USB 2.0 composite device limitations ("Limitations of using USB 2.0 composite  
respond after opening devices with Virtual Media" on page 58)."  
a Virtual Media  
session.  
Options in the Virtual  
See the "Configuring Virtual Media parameters" section in the HP IP Viewer User  
Media dialog box are Guide.  
not available.  
The video resolution is See "Connection length table (on page 90)."  
distorted.  
Connection length table  
The console switch offers optimum video performance when the distance between the server and console  
switch is 22.9 m (75 ft) or less at video resolutions 1280 x 1024 at 75 Hz. The system is capable of  
operation at distances up to 30.5 m (100 ft) at reduced video resolutions 800 x 640 at 60 Hz, worst  
case.  
1280 x 1024  
1024 x 768  
800 x 640  
22.9 m (75 ft)  
X
X
X
X
30.5 m (100 ft)  
Troubleshooting 90  
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Frequently asked questions  
Are the expansion module ports hot-pluggable?  
Yes.  
Are the interface adapters hot-pluggable?  
Yes.  
Are the keyboard, monitor, and mouse connections  
on the console switch hot-pluggable?  
Yes.  
Are the server connections on the console switch hot-  
pluggable?  
Yes.  
Can the console switch be mounted in a round-hole  
rack?  
Yes, the console switch can be mounted in a round-hole rack using the standard-mount installation.  
Can the console switch be side-mounted in a round-  
hole rack?  
No.  
Has the customer verified the firmware version?  
IMPORTANT: While upgrading the firmware, do not power off the console switch or attempt  
any operations.  
Frequently asked questions 91  
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1.  
2.  
Be sure that you have the latest console switch firmware version ("Displaying version information" on  
Upgrade the console switch firmware, interface adapter firmware ("Upgrading interface adapter  
firmware" on page 82), and cascaded console switch firmware if you do not have the latest versions  
installed.  
How do I access the Main dialog box?  
Press the Print Scrn key. The Main dialog box appears.  
NOTE: You can also press the Ctrl key twice within one second to launch the OSD. You can  
use this key sequence in any place you see Print Scrn.  
How do I cascade console switches?  
Refer to "Cascading console switches (on page 23)."  
How do I change the keyboard language?  
Language-specific keyboard emulation in the interface adapter is determined by the language chosen on  
the OSD. For more information, see "Changing the keyboard language (on page 36)."  
How do I know which port my cascaded console  
switch is connected to?  
See "Viewing the Port column (on page 29)."  
Frequently asked questions 92  
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How do I locally connect a cascaded console  
switch?  
1.  
2.  
3.  
4.  
5.  
Power off the cascaded console switch.  
Power off the main console switch.  
Disconnect the local KVM cables from the main console switch.  
Connect the local port KVM cables to the cascaded console switch.  
Power on the cascaded switch.  
How do I look at my console switch firmware  
version?  
Refer to "Displaying the console switch firmware version ("Displaying version information" on page 51)."  
How do I look at my interface adapter firmware  
version?  
Refer to "Displaying the interface adapter firmware version ("Displaying version information" on page  
51)."  
How do I turn the screen saver off?  
1.  
2.  
From the Security dialog box, deselect Enable Screen Saver.  
Click OK to save settings.  
To immediately activate the screen saver, press the Print Scrn key, and then press the Pause key. This  
command only works when the user is connected to a server.  
How do I use the Run Diagnostics feature?  
Refer to "Running System Diagnostics (on page 54)."  
Is the console switch operational?  
1.  
Ask the customer to connect the KVM cables to the appropriate connectors ("Console switch  
components" on page 6) on the rear panel of the console switch.  
2.  
Power on the console switch.  
Does the activity indicator light ("Console switch components" on page 6) on the rear panel of the  
console switch light up?  
If the activity indicator light is on, the console switch is operational.  
-or-  
Frequently asked questions 93  
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If the activity indicator light is not on, ask the customer to be sure the power source is valid, the  
power button is on, and the cables are connected properly.  
3.  
After the activity indicator light is on, which means the console switch is operational, ask the  
customer to press the Prnt Scrn key on the keyboard attached to the monitor that is connected to the  
console switch (local port). The Main menu appears and if no servers are connected, the screen is  
blank.  
What are the minimum and maximum cable lengths?  
Refer to "Connection length table (on page 90)."  
What kind of CAT5 cables are supported?  
Only UTP CAT5, CAT6, and CAT7 cables are supported.  
Frequently asked questions 94  
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Technical support  
Before you contact HP  
Be sure to have the following information available before you call HP:  
Technical support registration number (if applicable)  
Product serial number  
Product model name and number  
Product identification number  
Applicable error messages  
Add-on boards or hardware  
Third-party hardware or software  
Operating system type and revision level  
HP contact information  
For the name of the nearest HP authorized reseller:  
In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator).  
In other locations, see the Contact HP worldwide (in English) webpage  
For HP technical support:  
In the United States, for contact options see the Contact HP United States webpage  
o
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a  
week. For continuous quality improvement, calls may be recorded or monitored.  
o
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more  
information about Care Packs, refer to the HP website (http://www.hp.com).  
In other locations, see the Contact HP worldwide (in English) webpage  
Technical support 95  
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Regulatory compliance notices  
Regulatory compliance identification numbers  
For the purpose of regulatory compliance certifications and identification, this product has been assigned  
a unique regulatory model number. The regulatory model number can be found on the product nameplate  
label, along with all required approval markings and information. When requesting compliance  
information for this product, always refer to this regulatory model number. The regulatory model number is  
not the marketing name or model number of the product.  
Federal Communications Commission notice  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference when the equipment is operated in a commercial environment. This equipment generates,  
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications. Operation of this equipment in a  
residential area is likely to cause harmful interference, in which case the user will be required to correct  
the interference at personal expense.  
FCC rating label  
The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices  
have an FCC logo or ID on the label. Class A devices do not have an FCC logo or ID on the label. After  
you determine the class of the device, refer to the corresponding statement.  
Class A equipment  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference when the equipment is operated in a commercial environment. This equipment generates,  
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications. Operation of this equipment in a  
residential area is likely to cause harmful interference, in which case the user will be required to correct  
the interference at personal expense.  
Declaration of conformity for products marked with  
the FCC logo, United States only  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
Regulatory compliance notices 96  
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For questions regarding this product, contact us by mail or telephone:  
Hewlett-Packard Company  
P. O. Box 692000, Mail Stop 530113  
Houston, Texas 77269-2000  
1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded  
or monitored.)  
For questions regarding this FCC declaration, contact us by mail or telephone:  
Hewlett-Packard Company  
P. O. Box 692000, Mail Stop 510101  
Houston, Texas 77269-2000  
1-281-514-3333  
To identify this product, refer to the part, series, or model number found on the product.  
Modifications  
The FCC requires the user to be notified that any changes or modifications made to this device that are  
not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the  
equipment.  
Cables  
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in  
order to maintain compliance with FCC Rules and Regulations.  
Canadian notice  
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment  
Regulations.  
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel  
brouilleur du Canada.  
European Union regulatory notice  
This product complies with the following EU Directives:  
Low Voltage Directive 2006/95/EC  
EMC Directive 2004/108/EC  
Machinery Directive 98/37/EEC  
Compliance with these directives implies conformity to applicable harmonized European standards  
(European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this  
product or product family.  
This compliance is indicated by the following conformity marking placed on the product:  
Regulatory compliance notices 97  
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This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g. Bluetooth).  
This marking is valid for EU non-harmonized Telecom products.  
*Notified body number (used only if applicable—refer to the product label)  
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany  
Disposal of waste equipment by users in private  
households in the European Union  
This symbol on the product or on its packaging indicates that this product must not be disposed  
of with your other household waste. Instead, it is your responsibility to dispose of your waste  
equipment by handing it over to a designated collection point for the recycling of waste  
electrical and electronic equipment. The separate collection and recycling of your waste  
equipment at the time of disposal will help to conserve natural resources and ensure that it is  
recycled in a manner that protects human health and the environment. For more information  
about where you can drop off your waste equipment for recycling, please contact your local  
city office, your household waste disposal service or the shop where you purchased the  
product.  
Japanese notice  
Regulatory compliance notices 98  
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Korean class A notice  
Power cord statement for Japan  
Regulatory compliance notices 99  
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Acronyms and abbreviations  
BOOTP  
Bootstrap Protocol  
CRC  
cyclic redundant checks  
EID  
electronic identification number  
FTP  
file transfer protocol  
GNOME  
GNU Network Object Model Environment  
HP SIM  
HP Systems Insight Manager  
IA  
interface adapter  
IP  
Internet Protocol  
KVM  
keyboard, video, and mouse  
LAN  
local-area network  
LED  
light-emitting diode  
NIC  
network interface controller  
Acronyms and abbreviations 100  
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OSD  
on-screen display  
PCI  
peripheral component interface  
RPM  
Red Hat Package Manager  
SIM  
Systems Insight Manager  
SLES  
SUSE Linux Enterprise Server  
TCP  
Transmission Control Protocol  
TFTP  
Trivial File Transfer Protocol  
USB  
universal serial bus  
UTP  
unshielded twisted pair  
VGA  
video graphics array  
Acronyms and abbreviations 101  
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Index  
configuring Minicom 69  
connecting, console switch 18  
connecting, local Virtual Media 62  
connecting, locally 93  
connectors 6  
console switch, canti-lever mount 17  
console switch, cascading server with IP console  
switch 24  
console switch, components 6  
console switch, configuring the NIC 73  
console switch, connecting 18  
A
accessing preemption mode 47  
accessing the Main dialog box 28, 92  
accessing the Setup dialog box 31  
activating Run Diagnostics 55, 93  
activating Scan mode 46  
adding servers, scan list 44, 45  
assigning device types 35  
assigning server and serial device names 43  
authorized reseller 95  
B
console switch, logging in 40  
console switch, password protecting 39  
console switch, rack mounting 9  
console switch, recovering lost password 39, 76  
console switch, setting password 38  
console switch, side-mount 11  
console switch, standard mount 13  
console switch, upgrading firmware through local  
C
cable conflicts 94  
Canadian notices 97  
cantilever mount 15, 17  
cascaded console switch configurations 26, 92, 93  
cascading console switches 23, 92, 93  
cascading console switches matrix 23  
cascading console switches, overview 23  
cascading two HP Server Console Switches with  
Virtual Media and an HP IP Console Switch with  
Virtual Media 24  
certificate, input web server 72  
changing keyboard language 36  
changing network configurations 37  
changing the status flag 34  
component identification 6, 7  
composite device limitations, USB 2.0 58  
console switch, upgrading firmware through serial  
management 80  
console switches, cascading 23  
console switches, cascading matrix 23  
contacting HP 95  
controlling the status flag 33  
current user connections 50  
D
deactivating Scan mode 46  
Declaration of Conformity 96  
decommissioning an interface adapter 53  
Index 102  
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devices, resetting 56  
interface adapter, components 7  
interface adapter, connecting 21  
disabling the USB 2.0 63  
disconnecting a user 50  
interface adapter, decommissioning 53  
interface adapter, displaying status information 51  
display behavior, changing 32, 33  
displaying configuration information 53  
displaying interface adapter status 51  
displaying version information 51  
interface adapter, loading firmware individually 83  
interface adapter, upgrade firmware  
simultaneously 84  
interface adapter, upgrading firmware 82, 85  
interface adapter, Virtual Media components 7  
E
J
enable LDAP debug messages 71  
enabling TFTP 86  
Japanese notice 98  
enabling the USB 2.0 function 65  
establishing, LAN connections 68  
exiting Screen Saver mode 42  
K
keyboard language, changing 36, 92  
keystroke combinations 33  
kit contents 9  
F
FCC rating label 96  
Korean notices 99  
features 6  
Federal Communications Commission (FCC)  
firmware, loading interface adapter individually 83  
firmware, upgrade 78, 84  
firmware, upgrading console switch through the HP IP  
Console Viewer 80  
firmware, upgrading interface adapter 82  
firmware, upgrading interface adapter through  
firmware, upgrading interface adapters  
simultaneously 84  
L
Linux, enabling TFTP 86  
Linux, verifying TFTP 86  
loading individual interface adapter firmware 83  
logging in to the console switch (after Screen Saver  
lost password, recovering 39, 76  
frequently asked questions 91  
M
H
Main dialog box 28, 29, 30  
Main Menu, Exit 72  
HP technical support 95  
HyperTerminal, configuring 68  
managing server tasks 48  
matrix, cascading console switches 23  
media devices, USB composite 63  
Menu dialog box 33  
Minicom, configuring 68, 69  
modifying device types 35  
I
input web server certificate 72  
installation checklist 9  
installation overview 9  
Index 103  
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scan list, adding servers 45  
scan list, removing servers 46  
N
network configurations, changing 37  
Scan mode, activating 46  
Scan mode, deactivating 46  
scan pattern, setting up 44  
screen saver, removing password protection 41  
Security dialog box 38, 39, 40, 41  
security features 37  
O
optional item 10  
OSD, changing language 43  
OSD, invoke keystrokes 33  
OSD, launching 92  
OSD, managing server tasks 48  
OSD, navigation keys 30  
overview of installation process 9  
overview, cascading console switches 23  
overview, HP IP Console Viewer 20  
overview, interface adapter 21  
security settings 37  
selecting the display order of servers 33  
serial management connector, connecting 68  
serial management, console switch 68  
serial management, recovering lost console switch  
server names, adding and assigning 44  
server status 29  
server tasks 31  
server, disconnecting 30  
server, soft switching 30  
servers, selecting display order 33  
servers, viewing 29  
set web interface ports 71  
setting local console switch security 37, 38, 39, 40,  
setting up a scan pattern 44  
Setup dialog box 31  
soft switching 30  
P
password protecting the console switch 39  
port, viewing and selecting 29  
preempt timeout, assigning 47  
PS2 interface adapter with Virtual Media 7  
R
rack mounting hardware 91  
rack mounting, console switch 10  
rack-mounting configurations 10, 11, 13, 17, 91  
regulatory compliance identification numbers 96  
regulatory compliance notices 96, 98  
removing screen saver password protection 41  
removing servers, scan list 46  
status flag, changing 34  
status flag, controlling 33  
system diagnostics 54  
T
required items not included 10  
required tools 10  
restoring factory settings 71  
technical support 95  
telephone numbers 95  
TFTP, enabling for Windows 86  
TFTP, Linux operating systems 86  
TFTP, verifying for Linux 86  
S
troubleshooting 88  
safety considerations 9  
Index 104  
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U
upgrade firmware 78  
upgrading console switch firmware through the HP IP  
Console Viewer 80  
upgrading console switch firmware through the local  
upgrading console switch through the serial  
management connection 80  
upgrading interface adapter firmware  
simultaneously 84  
upgrading interface adapter firmware through  
USB 2.0 composite device limitations 58  
USB 2.0 function, disabling 63  
USB 2.0 function, enabling 65  
USB 2.0 interface adapter with Virtual Media 7  
user connections, current 50  
user connections, viewing and disconnecting 49  
using Virtual Media, resources 59  
using, basic OSD navigation keys 30  
using, local Virtual Media 59  
using, Virtual Media in a three-level cascade  
configuration 61  
using, Virtual Media in a two-level cascade  
configuration 60  
UTP CAT5 cable spares kit 94  
V
verifying cascaded console switch firmware 93  
verifying console switch firmware 93  
viewing and disconnecting user connections 49  
viewing, port column 29, 92  
viewing, server status 29  
Virtual Media 58  
Virtual Media, interface adapter components 7  
Virtual Media, local 62  
Virtual Media, overview 58  
Virtual Media, using 58  
W
Windows, enabling TFTP 86  
Index 105  
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