HP Data Protector A.06.10
Integration guide for HP Operations
Manager for Windows
B6960-96049
Part number: B6960–96049
First edition: November 2008
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Contents
Intended audience ............................................................................................... 9
Documentation set ............................................................................................... 9
Guides ........................................................................................................ 9
Online help ................................................................................................ 12
Documentation map .................................................................................... 13
Abbreviations ...................................................................................... 13
Map ................................................................................................... 14
Integrations ......................................................................................... 15
Document conventions and symbols ..................................................................... 17
General Information ........................................................................................... 18
HP technical support .......................................................................................... 18
Subscription service ........................................................................................... 18
HP websites ...................................................................................................... 19
Documentation feedback .................................................................................... 19
In this chapter ................................................................................................... 21
The Data Protector Integration ............................................................................. 21
Data Protector Integration architecture ............................................................ 22
Supported platforms and installation prerequisites .................................................. 25
Data Protector supported versions ................................................................. 26
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Server) ...................................................................................................... 28
Disk-space requirements ............................................................................... 29
Memory (RAM) requirements ....................................................................... 29
Installing the Data Protector Integration ................................................................. 29
Installation ................................................................................................. 29
Installation verification ................................................................................. 32
Agent configuration ..................................................................................... 35
Program identification .................................................................................. 41
Uninstalling the Data Protector Integration ............................................................. 41
Uninstalling from managed nodes ................................................................. 42
Manager Server ................................................................................... 42
In this chapter ................................................................................................... 47
Data Protector SPI policies .................................................................................. 47
Message groups ................................................................................................ 48
Message format .......................................................................................... 49
Node groups .................................................................................................... 50
Tools groups ..................................................................................................... 51
Using tools and reports ................................................................................ 52
Data Protector service tree .................................................................................. 53
Users and user roles .......................................................................................... 55
Data Protector Integration users ..................................................................... 56
Operations Manager user roles .................................................................... 57
Monitored objects ............................................................................................ 62
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Databases ................................................................................................ 63
Media pool status ....................................................................................... 64
Media pool size ......................................................................................... 65
Check important configuration files ................................................................ 66
Windows systems ................................................................................. 67
UNIX systems ....................................................................................... 68
Changing monitor parameters ...................................................................... 68
Monitored log files ............................................................................................ 70
Data Protector default log files ...................................................................... 70
omnisv.log ........................................................................................... 70
inet.log ............................................................................................... 71
Data Protector database log file .................................................................... 71
purge.log ............................................................................................ 72
In this chapter ................................................................................................... 75
ReporterLite overview ......................................................................................... 75
Standard reports ......................................................................................... 76
ReporterLite integration with Data Protector architecture .......................................... 76
Installing the ReporterLite integration .................................................................... 77
Verifying installation .................................................................................... 78
Uninstalling ................................................................................................ 78
Using the ReporterLite integration with Data Protector ............................................. 78
Troubleshooting .................................................................................... 79
Gathering data from Data Protector ............................................................... 80
Generating reports ...................................................................................... 80
Viewing reports .......................................................................................... 80
Preconfigured reports ......................................................................................... 81
Session Trend report .................................................................................... 81
Backup Duration Trend report ....................................................................... 82
Amount of Data Written Trend report ............................................................. 83
Operational Error Status report ..................................................................... 86
Skipped Files report .................................................................................... 87
Media Pool Usage trend .............................................................................. 89
Successful Backup trend ............................................................................... 90
Backup Volume Usage trend ......................................................................... 91
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Number of Files Backed Up trend .................................................................. 92
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Figures
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Tables
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About this guide
This guide provides information about how to monitor and manage the health and
performance of the Data Protector environment with HP Operations Manager for
Windows.
Intended audience
This guide is intended for users of HP Operations Manager for Windows, with
knowledge of:
•
•
HP Data Protector concepts
HP Operations Manager for Windows concepts
Documentation set
Other documents and online Help provide related information.
Guides
Data Protector guides are available in printed format and in PDF format. Install the
PDF files during the Data Protector setup procedure by selecting the English
documentation and Help component on Windows or the OB2-DOCS component
on UNIX. Once installed, the guides reside in the Data_Protector_home\docs
directory on Windows and in the /opt/omni/doc/C/ directory on UNIX.
You can find these documents from the Manuals page of the HP Business Support
Center website:
In the Storage section, click Storage Software and then select your product.
•
HP Data Protector concepts guide
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This guide describes Data Protector concepts and provides background information
on how Data Protector works. It is intended to be used with the task-oriented
online Help.
•
HP Data Protector installation and licensing guide
This guide describes how to install the Data Protector software, taking into account
the operating system and architecture of your environment. This guide also gives
details on how to upgrade Data Protector, as well as how to obtain the proper
licenses for your environment.
•
•
•
HP Data Protector troubleshooting guide
This guide describes how to troubleshoot problems you may encounter when
using Data Protector.
HP Data Protector disaster recovery guide
This guide describes how to plan, prepare for, test and perform a disaster
recovery.
HP Data Protector integration guides
These guides describe how to configure and use Data Protector to back up and
restore various databases and applications. It is intended for backup administrators
or operators. There are four guides:
•
HP Data Protector integration guide for Microsoft applications: SQL Server,
SharePoint Portal Server, Exchange Server, and Volume Shadow Copy Service
This guide describes the integrations of Data Protector with the following
Microsoft applications: Microsoft Exchange Server, Microsoft SQL Server, and
Volume Shadow Copy Service.
•
•
HP Data Protector integration guide for Oracle and SAP
This guide describes the integrations of Data Protector with Oracle, SAP R3,
and SAP DB/MaxDB.
HP Data Protector integration guide for IBM applications: Informix, DB2, and
Lotus Notes/Domino
This guide describes the integrations of Data Protector with the following IBM
applications: Informix Server, IBM DB2, and Lotus Notes/Domino Server.
•
HP Data Protector integration guide for VMWare, Sybase, Network Node
Manager, Network Data Management Protocol Server
This guide describes the integrations of Data Protector with VMware, Network
Node Manager, and Network Data Management Protocol Server.
•
HP Data Protector integration guide for HP Service Information Portal
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This guide describes how to install, configure, and use the integration of Data
Protector with HP Service Information Portal. It is intended for backup
administrators. It discusses how to use the applications for Data Protector service
management.
•
•
•
•
HP Data Protector integration guide for HP Reporter
This guide describes how to install, configure, and use the integration of Data
Protector with HP Reporter. It is intended for backup administrators. It discusses
how to use the applications for Data Protector service management.
HP Data Protector integration guide for HP Operations Manager for UNIX
This guide describes how to monitor and manage the health and performance of
the Data Protector environment with HP Operations Manager and HP Service
Navigator on UNIX.
HP Data Protector integration guide for HP Operations Manager for Windows
This guide describes how to monitor and manage the health and performance of
the Data Protector environment with HP Operations Manager and HP Service
Navigator on Windows.
HP Data Protector integration guide for HP Performance Manager and HP
Performance Agent
This guide provides information about how to monitor and manage the health
and performance of the Data Protector environment with HP Performance Manager
(PM) and HP Performance Agent (PA) on Windows, HP-UX, Solaris and Linux
•
•
HP Data Protector zero downtime backup concepts guide
This guide describes Data Protector zero downtime backup and instant recovery
concepts and provides background information on how Data Protector works in
a zero downtime backup environment. It is intended to be used with the
task-oriented HP Data Protector zero downtime backup administrator's guide and
the HP Data Protector zero downtime backup integration guide.
HP Data Protector zero downtime backup administrator's guide
This guide describes how to configure and use the integration of Data Protector
with HP StorageWorks Virtual Array, HP StorageWorks Enterprise Virtual Array,
EMC Symmetrix Remote Data Facility and TimeFinder, and HP StorageWorks
Disk Array XP. It is intended for backup administrators or operators. It covers the
zero downtime backup, instant recovery, and the restore of filesystems and disk
images.
•
HP Data Protector zero downtime backup integration guide
This guide describes how to configure and use Data Protector to perform zero
downtime backup, instant recovery, and standard restore of Oracle, SAP R/3,
Microsoft Exchange Server, and Microsoft SQL Server databases. The guide also
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describes how to configure and use Data Protector to perform backup and restore
using the Microsoft Volume Shadow Copy Service.
•
•
HP Data Protector MPE/iX System user guide
This guide describes how to configure MPE/iX clients and how to back up and
restore MPE/iX data.
HP Data Protector Media Operations user guide
This guide provides information for network administrators responsible for
maintaining and backing up systems on the tracking and management of offline
storage media. It describes the tasks of installing and configuring the application,
performing daily media operations and producing reports.
•
•
HP Data Protector product announcements, software notes, and references
This guide gives a description of new features of HP Data Protector A.06.10. It
also provides information on supported configurations (devices, platforms and
online database integrations, SAN, and ZDB), required patches, and limitations,
as well as known problems and workarounds. An updated version of the supported
configurations is available at http://www.hp.com/support/manuals
HP Data Protector product announcements, software notes, and references for
integrations to HP Operations Manager, HP Reporter, HP Performance Manager,
HP Performance Agent, and HP Service Information Portal
This guide fulfills a similar function for the listed integrations.
•
•
HP Data Protector Media Operations product announcements, software notes,
and references
This guide fulfills a similar function for the listed integrations.
HP Data Protector Command Line Interface Reference
This guide describes the Data Protector Command Line Interface commands, their
options and usage as well as providing some basic command line examples.
Online help
Data Protector provides context-sensitive (F1) Help and Help Topics for Windows
and UNIX platforms.
You can access the online help from the top-level directory on the installation DVD
without installing Data Protector:
•
•
Windows: Unzip DP_help.zip and open DP_help.chm.
UNIX: Unpack the zipped tar file DP_help.tar.gz, and access the online help
system through DP_help.htm.
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Documentation map
Abbreviations
Abbreviations in the documentation map that follows are explained below. The guide
titles are all preceded by the words “HP Data Protector.”
Abbreviation
guide
CLI
Command line interface reference guide
Concepts guide
Concepts
DR
Disaster recovery guide
GS
Getting started guide
Help
Online help
IG-IBM
IG-MS
IG-O/S
IG-OMU
IG-OMW
IG-PM/PA
Integration guide—IBM applications
Integration guide—Microsoft applications
Integration guide—Oracle, SAP R/3, and SAP DB/MaxDB
Integration guide—HP Operations Manager, UNIX
Integration guide—HP Operations Manager, Windows
Integration guide—HP Performance Manager and HP Performance
Agent
IG-Report
IG-SIP
Integration guide—HP Reporter
Integration guide—HP Service Information Portal
IG-Var
Integration guide—VMware, Sybase, Network Node Manager, and
NDMP Server
Install
Installation and licensing guide
MO GS
MO RN
Media Operations getting started guide
Media Operations product announcements, software notes, and
references
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Abbreviation
guide
MO UG
MPE/iX
PA
Media Operations user guide
MPE/iX system user guide
Product announcements, software notes, and references
Troubleshooting guide
Trouble
ZDB Admin
ZDB Concpt
ZDB IG
ZDB administrator's guide
ZDB concepts guide
ZDB integration guide
Map
The following table shows where to find information of different kinds. Shaded squares
are a good place to look first.
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Integrations
Look in these guides for details of the following integrations:
Integration
Guide
HP Operations Manager for UNIX/for Windows
HP Performance Manager
IG-OMU, IG-OMW
IG-PM/PA
IG-PM/PA
IG-R
HP Performance Agent
HP Reporter
HP Service Information Portal
HP StorageWorks Disk Array XP
HP StorageWorks Enterprise Virtual Array (EVA)
IG-SIP
all ZDB
all ZDB
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Integration
Guide
HP StorageWorks Virtual Array (VA)
IBM DB2 UDB
all ZDB
IG-IBM
Informix
IG-IBM
Lotus Notes/Domino
MaxDB
IG-IBM
IG-O/S
Media Operations
MPE/iX System
MO User
MPE/iX
Microsoft Exchange Servers
Microsoft Exchange Single Mailbox
Microsoft SQL Servers
Microsoft Volume Shadow Copy Service (VSS)
NDMP Server
IG-MS, ZDB IG
IG-MS
IG-MS, ZDB IG
IG-MS, ZDB IG
IG-Var
Network Node Manager (NNM)
Oracle
IG-Var
IG-O/S
Oracle ZDB
ZDB IG
SAP DB
IG-O/S
SAP R/3
IG-O/S, ZDB IG
IG-Var
Sybase
Symmetrix (EMC)
VMware
all ZDB
IG-Var
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Document conventions and symbols
Table 1 Document conventions
Convention
Element
Blue, underlined text: http://www.hp.com
Cross-reference links and e-mail addresses
website addresses
•
•
•
Keys that are pressed
Text typed into a GUI element, such as a box
GUI elements that are clicked or selected, such as menu
and list items, buttons, tabs, and check boxes
Bold text
Italic text
Text emphasis
•
•
•
•
File and directory names
System output
Code
Monospace text
Commands, their arguments, and argument values
•
•
Code variables
Command variables
Monospace, italic text
Monospace, bold text
Emphasized monospace text
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
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NOTE:
Provides additional information.
TIP:
Provides helpful hints and shortcuts.
General Information
General information about Data Protector can be found at http://www.hp.com/go/
HP technical support
For worldwide technical support information, see the HP support website:
Before contacting HP, collect the following information:
•
•
•
•
•
•
Product model names and numbers
Technical support registration number (if applicable)
Product serial numbers
Error messages
Operating system type and revision level
Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business
website:
After registering, you will receive e-mail notification of product enhancements, new
driver versions, firmware updates, and other product resources.
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HP websites
For additional information, see the following HP websites:
•
•
•
•
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a
message to DP.docfeedback@hp.com. All submissions become the property of HP.
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1 Introduction
In this chapter
This chapter provides an overview of the HP Data Protector Integration, its key features
and its architecture.
For descriptions of HP Data Protector and HP Operations Manager, see the HP Data
Protector concepts guide and the HP Operations Manager concepts guide.
The Data Protector Integration
The Data Protector Integration enables you to monitor and manage the health and
performance of your Data Protector environment using HP Operations Manager and
the HP Performance Agent (PA).
The integration allows correlation of Data Protector performance data with the
performance data of the operating system, the database, and the network—all from
one common tool and in one central management system. Integration of Data Protector
performance data into the PA helps to detect and eliminate bottlenecks in a distributed
environment. It also assists system optimization well as service level monitoring.
The Data Protector Integration offers the following key features:
•
HP Operations Manager agents on a Data Protector Cell Manager system monitor
the health and performance of Data Protector.
•
A single Operations Manager Server can monitor multiple Data Protector Cell
Managers.
•
•
The integration also depicts the functionality of Data Protector as a service tree.
The ARM and DSI interfaces of the Performance Agent collect performance data
and ARM transactions.
•
•
Messages sent to Operations Manager Server are channeled according to user
profiles. Operations Manager users see only messages they need.
The Data Protector Cell Manager and the Operations Manager Server to be
installed on different systems.
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•
•
You can run Data Protector functionality from the Operations Manager tool group
window.
Data Protector Integration messages sent to the Operations Manager Server
includes instructions that help you correct the problem.
The main benefits of the integration are:
•
Centralized problem management using Operations Manager agents at Data
Protector managed nodes. Using a central management server avoids duplicated
administrative effort.
•
•
•
Real-time event and configuration information (including online instructions) for
fast problem resolution.
Powerful monitors to detect potential problem areas and to keep track of system
and Data Protector events.
Performance data collectors to ensure continuous system throughput and notify
any performance bottlenecks.
•
•
•
Complements the Data Protector Administration GUI.
Collection and monitoring of performance data.
A central data repository for storing event records and action records for all Data
Protector managed nodes.
•
•
Utilities for running Data Protector management tasks.
Allowing Operations Manager users to start the Data Protector GUI and use Data
Protector functionality from the Operations Manager Server.
•
Enabling users to visualize the state of health of their Data Protector Cell Managers
and overall backup environment by examining the Backup Session, Data, and
Trend reports available with the ReporterLite integration that is part of Operations
Manager for Windows.
Data Protector Integration architecture
The Data Protector Integration is installed on the Operations Manager Server system
and is deployed to instrument its Operations Manager Agent on the Data Protector
Cell Manager system, which is an Operations Manager managed node. The Data
Protector Cell Manager system must have the Operations Manager Agent and should
have the HP Performance Agent (PA) installed. The Data Protector Console must be
installed on the Operations Manager Server.
Once installed, the Operations Manager user can start the Data Protector graphical
user interface (GUI) as an Operations Manager application and connect to any
available Data Protector Cell Manager. Both Windows and UNIX Data Protector Cell
Managers are accessible. This is facilitated by the Data Protector Console using the
Data Protector communication protocol on port 5555 to exchange data.
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Figure 1 Operations Manager–Data Protector Integration architecture
The Operations Manager policies monitor:
•
•
•
Data Protector vital Cell Manager processes
Data Protector log files
Data Protector events through SNMP traps
They are configured on the Operations Manager Agent on a Data Protector Cell
Manager. The Agent sends messages to the Operations Manager Server for display
in the message browser only if appropriate conditions match. This minimizes network
traffic between a Data Protector Cell Manager and the Operations Manager Server.
The integration policies, such as policies to monitor Data Protector logfiles, SNMP
traps, database and processes, define the conditions on which the Operations
Manager Agent will send messages to the Operations Manager Server for display
in Operations Manager message browser.
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2 Installing the Data Protector
Integration
This chapter describes:
•
•
•
Prerequisites for installing the Data Protector integration.
Installing the Data Protector Integration on the Operations Manager Server system.
Installing Data Protector Integration components on Operations Manager managed
node (Data Protector Cell Manager) system.
•
•
Uninstalling Data Protector Integration components from Operations Manager
managed node (Data Protector Cell Manager) systems.
Uninstalling the Data Protector Integration from the Operations Manager Server
system.
Supported platforms and installation prerequisites
The Data Protector integration is used to monitor and manage the health and
performance of Data Protector environments. You can manage one or more Data
Protector cells with the integration. It should only be installed in an environment
consisting of:
•
•
One or more systems running Operations Manager Server
The Operations Manager Server with Console (remote consoles are not supported)
and the Data Protector Console installed on the same system.
•
Operations Manager Agent running on systems with the Data Protector Cell
Manager.
Before installing the Data Protector Integration, ensure that the requirements described
in the sections below are met.
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Data Protector supported versions
The Data Protector Integration is designed to work with the following HP Data Protector
versions:
Table 2 HP Data Protector availability
Data Protector Version
HP Operations Manager for Windows
5.1, 5.5, 6.0, 6.1
7.5/8.0/8.1 plus patches, if available
On all DP cell server platforms where the
OM Agent is also available
Operations Manager Server system
The supported platforms of HP Operations Manager Servers are documented in the
associated product documents and product web-pages. The Operations Manager
Server can run on a different system from the system on which the Data Protector Cell
Manager is installed.
Operations Manager patches
Ensure up-to-date patches are installed, and that OM Agent patches after its installation
on the OM Server have been deployed from the server to the managed node system.
Software prerequisites on the Operations Manager Server
Ensure the following software is installed on the Operations Manager Server system:
•
HP Operations Manager for Windows. The console is installed and configured
on the Operations Manager Server system or other appropriate systems.
•
The HP Data Protector Console is installed on the Operations Manager Server
system.
Hardware prerequisites on the Operations Manager Server
Ensure the following hardware prerequisites are met on the Operations Manager
Server system:
•
15 MB disk space on the Operations Manager Server system.
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NOTE:
The Data Protector Integration supports Operations Manager installed in an MS Cluster
environment. However, the integration does not support Data Protector Cell Managers
(managed nodes) in a cluster environment.
Managed node systems (Data Protector Cell Server)
A number of agents and the Data Protector Integration are required for the complete
management of Data Protector environments. Components that must be installed on
the managed node system hosting the Data Protector Cell Manager are:
•
•
HP Operations Manager Agent
HP Performance Agent
Supported Operations Manager Agent versions
Ensure the Data Protector Cell Manager system runs on a platform for which the
Operations Manager Agent is available. Go to http://www.hp.com/support/manuals
to find out which platforms are supported.
Supported HP Performance Agent versions
Ensure Data Protector is installed on a platform for which the Performance Agent is
available. Data Protector supports PA 4.5, 4.6 and 4.7. For the support matrix and
more details about PA configuration, see the HP Data Protector PA/PM integration
guide and the associated PA product documentation.
Additional software for HP-UX managed nodes (Data Protector Cell
Server)
The following software is required, but is not installed as part of the Operations
Manager installation nor as part of the Data Protector Integration installation.
SNMP Emanate Agent (required)
The SNMP Emanate Agent is necessary to capture SNMP traps sent by the Data
Protector Cell Manager and to let the Operations Manager Agent, which runs on
the same system, forward any matching SNMP trap events as messages to the
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Operations Manager Server. This is called Distributed Event Interception, since the
SNMP traps are intercepted on the managed node and filtered and forwarded to
the Operations Manager Server by the Operations Agent.
The advantages, especially for large enterprise environments with a high number of
Data Protector Cell Managers, are:
•
The solution scales better. Additional Data Protector Cell Managers do not put
additional load on the management server because SNMP traps are processed
on the managed node.
•
•
Any automatic action configured as a response to an SNMP trap can be triggered
and run locally on the managed node without involving the management server.
Since SNMP traps are not sent from the managed node to the management server,
the network load decreases, and the probability that traps are lost is significantly
reduced. Security over public networks is also improved. The messages are sent
by the Operations Manager Agent to the Operations Manager Server using either
HTTPS or DCE.
Check the SNMP Emanate Agent is installed on the Data Protector Cell Manager
node:
# swlist -l product -a description OVSNMPAgent
You should see the following entry:
# OVSNMPAgent B.11.00 HPUX_10.0_SNMP_Agent_Product
OVSNMPAgent.MASTER
OVSNMPAgent.SUBAGT-HPUNIX B.11.0
OVSNMPAgent.SUBAGT-MIB2 B.11.0
B.11.00 MASTER
SUBAGT-HPUNIX
SUBAGT-MIB2
Additional software for Windows managed nodes (Data Protector
Cell Server)
The following required and optional software is not installed as part of the Operations
Manager Server installation nor as part of the Data Protector Integration installation.
SNMP service (required)
To send the Data Protector SNMP traps to the Operations Manager Server you must
install the Windows SNMP service.
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Disk-space requirements
The following table lists disk space requirements for both the installation of the Data
Protector Integration and the Data Protector Integration’s run-time files on the
Operations Manager Server and the OM managed node.
Machine
Operations Operating System
Manager
Version
Total
Operations Manager 7.5/8.0/8.1
Server
Windows
15 MB
2 MB
Operations Manager 7.5/8.0/8.1
Managed Node
HP-UX, Solaris, Linux, Windows
supported as managed node and DP
cell server
Memory (RAM) requirements
There are no specific requirements for RAM on the Operations Manager Server or
managed nodes, beyond the requirements of Operations Manager and Data Protector.
Installing the Data Protector Integration
The Data Protector Integration is delivered in the dpspi-06.10.0000.msi MSI
package used to install the integration and console onto the Operations Manager
Server. This installs all components required for the management server and the
managed nodes on the management server system. Agent software and configuration
data for these agents is then distributed by the Operations Manager administrator
to the managed nodes using Operations Manager.
Installation
To install the software on the management server, run the dpspi-06.10.0000.msi
executable file.
The following directories are created on the Operations Manager Server system,
where INSTALLDIR is the default installation directory:
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OMW 7.5: system_drive\Program Files\HP OpenView
OMW 8.0: system_drive\Program Files\HP\HP BTO Software
INSTALLDIR\install\DPSPI\
Installation directory with
subdirectories for policies and
Operations Manager configuration
files
INSTALLDIR\install\DPSPI\vpp\
Platform
DSI performance agent integration
Binary and script files
INSTALLDIR\bin\
INSTALLDIR\Instrumentation\
Monitor scripts, Service discovery
scripts, and configuration files
Platform\Version\SPI for
DataProtector\
INSTALLDIR\NLS\1033\Manuals\
Documentation containing this
Integration guide and the Product
announcements, software notes, and
references
The following directories are created on a Data Protector Cell Manager running on
UNIX after the Data Protector Policies and Monitors have been deployed to it:
In /var/opt/OV/bin/instrumentation:
•
•
•
•
•
•
•
•
•
•
•
•
•
ob_spi_proc.sh
obspi.conf
ob_spi_backup.sh
ob_spi_db.sh
ob_spi_file.sh
ob_spi_poolsize.sh
ob_spi_poolstatus.sh
DPCmd
dpsvc.pl
ob_spi_medialog.sh
ob_spi_omnisvlog.sh
ob_spi_purgelog.sh
obspi1.conf
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•
obspi2.conf
The following directories are created on a Data Protector Cell Manager running on
Windows after the Data Protector Policies and Monitors have been deployed to it.
The OM_Installed_Packages_Dir should be:
Platform Agent Instrumentation directory
Windows HTTPS: data_dir\bin\instrumentation
Windows DCE: install_dir\Installed
Packages\{790C06B4-844E-11D2-972B-080009EF8C2A}\bin\Instrumentation
System Drive:\Program Files\HP OpenView\Installed
Packages\{790C06B4-844E-11D2-972B-080009Ef8C2A}}
In OM_Installed_Packages_Dir\bin\instrumentation:
obspi.conf
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
obspi.conf
ob_spi_backup.exe
ob_spi_db.exe
ob_spi_file.exe
ob_spi_poolsize.exe
ob_spi_poolstatus.exe
ob_spi_proc.exe
DPCmd.exe
DPPath.exe
dpsvc.pl
ob_spi_medialog.vbs
ob_spi_medialog.bat
ob_spi_omnisvlog.vbs
ob_spi_omnisvlog.bat
ob_spi_purgelog.vbs
ob_spi_purgelog.bat
obspi1.conf
obspi2.conf
spi_datapro.cmd
spi_datapro.xml
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•
•
•
•
•
spi_datapro_input.xml
spi_datapro_install.xml
spi_datapro_reg.xml
spi_datapro_runSHSCollector.cmd
spi_datapro_task.xml
NOTE:
You should delete these instrumentation files manually deleted from the Windows/UNIX
cell manager nodes after the policies are un-installed from the nodes. The management
server will not remove them automatically.
Installation verification
To verify the installation:
1. Open the Add/Remove Programs window:
Start -> Settings -> Control Panel -> Add/Remove Programs
2. Check HP Operations Smart Plug-in for HP Data Protector
appears as an installed product.
Once the DP integration is installed, you can find the integration components under
Nodes, Tools and Policy on the OMW GUI.
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1. Run the Add DP Cell tool to create the necessary folders and nodes under
the DP ALL CELLS and DP ALL MGRS node groups.
The Edit Parameters window is displayed:
2. When prompted, enter the name of the node group that you are creating under
DP ALL CELLS.
In the example in window above, the node name of the Cell Manager, nt8447, is
also used for the name of the node folder created under DP ALL CELLS. This node
group is provided to help you organize all systems managed by a Cell Manager,
and including that Cell Manager, under the same folder in Operations Manager.
You can use a different name if you wish. The resulting node configuration is displayed
in the Operations Manager console.
When you use the Add DP Cell tool to add a managed node to the DP NT MGRS
or DP UX MGRS node group, the appropriate policies group, DP-SPI NT Policies
or DP-SPI UX Policies, and the required instrumentation is automatically
deployed to the node.
For more information on installing agent software and adding managed nodes to
the OM server, see the online help for OM agent installation or the Operations
Manager installation guide.
To verify the necessary policies have been deployed, right-click the node icon, and
then select:
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View -> Policy inventory
Agent configuration
NOTE:
In order to receive the File Library SNMP events from Data Protector 5.5, the following
Data Protector patches or superseding patches need to be installed on the Data Protector
Cell Manager:
•
•
•
Windows: DPWIN_00167
HP-UX: PHSS_33637
Solaris: DPSOL_00173
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SNMP configuration on UNIX
To enable the Operations Manager Agent on UNIX nodes to receive SNMP traps
from Data Protector:
1. Execute one of the following commands to set the SNMP mode:
•
If an ovtrapd process is running, add:
ovconfchg -ns eaagt -set SNMP_SESSION_MODE TRY_BOTH
•
If no ovtrapd process is running, add:
ovconfchg -ns eaagt -set SNMP_SESSION_MODE NO_TRAPD
2. Configure the SNMP Emanate Agent to send SNMP traps to the local Operations
Manager Agent by adding the following lines to the snmpd.conf file:
HP-UX: /etc/SnmpAgent.d/snmpd.conf trap-dest: 127.0.0.1
Solaris: /etc/snmp/conf/snmpd.conf trap localhost
trap-community public
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3. Configure Data Protector to send SNMP traps to the DP Cell Manager:
a. Using the Data Protector GUI Reporting context, set up all Notification
events to use:
•
•
SNMP as delivery method
Cell Manager system as the destination
Figure 2 Data Protector GUI Reporting Context
b. Add the Cell Manager hostname as trap destination to the OVdests file
in /etc/opt/omni/snmp (Data Protector 5.1)
/etc/opt/omni/server/snmp (Data Protector 5.5 and above).
c. Disable filtering of SNMP traps by emptying the OVfilter file in
/etc/opt/omni/snmp (Data Protector 5.1)
/etc/opt/omni/server/snmp (Data Protector 5.5 and above).
SNMP configuration on Windows
Configure the Windows system to forward its SNMP traps to the Operations Manager
Server as follows:
1. To enable Data Protector to send SNMP traps, run the command: omnisnmp
2. To set the SNMP mode execute the following command:
ovconfchg -ns eaagt -set SNMP_SESSION_MODE NO_TRAPD
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3. Configure the SNMP Service on a Windows system to send traps to the
Operations Manager Server. The community name should be public (the
default community name that Data Protector SNMP traps use). The trap destination
must be the IP address or the hostname of the Operations Manager Server and
the rights of the community must be READ CREATE.
To use a custom community name other than public, set the value in the
Registry. Data Protector will then use this name for sending SNMP traps:
HKEY_LOCAL_MACHINE\SOFTWARE\HewlettPackard\OpenView\
OmniBackII\SNMPTrap CommunityREG_SZ:custom community name
Figure 3 Configuring the SNMP service on Windows
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4. Configure Data Protector to send SNMP traps to the Operations Manager Server
system:
a. Using the Data Protector GUI Reporting context, set up all notification
events to use:
•
•
SNMP as delivery method
Operations Manager Server system as the destination
b. Add the Operations Manager Server hostname as trap destination to the
OVdests file in Data Protector Root/Config/server/SNMP.
c. Disable filtering of SNMP traps by emptying the OVfilter file in Data
Protector Root/Config/server/SNMP.
5. Configure the Operations Manager Server to intercept SNMP traps sent by the
Windows Cell Manager. To do this, use the Operations Manager GUI to select
and distribute the DP_SNMP policy to the Operations Manager Server.
The DP_SNMP policy is located in:
Policy management\Policy groups\DataProtector SPI\DP_SPI
NT Policies
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NOTE:
To check whether SNMP is been configured or not , on the OMW server GUI, right-click
on the node Select View -> Hosting service list. SNMP traps should be displayed in the
list.
Data Protector user configuration
NOTE:
DP SPI tools and applications do not support non-root agent nodes.
UNIX nodes: Check the local root user is in Data Protector’s admin user group.
Windows nodes: Add the local HP ITO account user to Data Protector’s admin
user group.
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Program identification
UNIX managed nodes: All Data Protector Integration programs and configuration
files contain an identification string that can be displayed using the UNIX command
“what(1):”.
The output is of the form:
HP Data Protector Integration into Operation Manager Unix
A.06.10 (build_date)
Windows managed nodes: All Data Protector Integration programs and configuration
files contain an identification string:
1. Right-click the ob_spi_backup.exe file.
2. Select Properties from the popup menu.
3. Select the Version tab. The following screen is displayed:
Uninstalling the Data Protector Integration
You need to remove components from:
•
•
Managed node systems (Data Protector Cell Manager)
HP Operations Manager Server system
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Uninstalling from managed nodes
Undeploying all Data Protector policies from managed nodes
1. Select Policy management\Policy groups\SPI for DataProtector,
right-click and select All Tasks -> Uninstall from ... from the pop-up menu.
The Uninstall policies from ... window is displayed.
2. Mark the DP ALL MGRS node entry.
3. Click on force policy removal and remove all versions (in the case of OMW
8.0).
4. Click OK.
Uninstalling from HP Operations Manager Server
Removing the Data Protector Cell Manager node from the Operations Manager
Server
You can use the Delete DP Cell tool to remove managed nodes from the Operations
Manager Server managed environment:
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1. Select Tools \ SPI for DataProtector \ DP_tools -> Del DP Cell. The DPSPIDelDPCell
window is displayed:
2. Enter the DP cell manager name and select its OS type.
3. Click OK.
4. Remove the cell manager entry from DP ALL CELLS.
Right-click on Node, select Configure->Nodes. The Configure Managed Nodes
window is displayed:
Under DP ALL CELLS, right-click on the DP Cell Manager Node name and
select Delete. A Confirmation window pops up. Click OK.
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NOTE:
Before proceeding to the next step, make sure all the DP Cell Manager Managed nodes
are removed from the Operations Manager Server.
Removing the Data Protector integration
To remove the Data Protector Integration from the Operations Manager Server:
1. From the Control Panel, select Add/Remove Programs.
The Add/Remove Programs window is displayed:
2. In the Add/Remove Programs window, scroll down until you find the HP
Operations Smart Plug-in for HP Data Protector entry.
3. Click Remove to start the removal. This will take a short time.
Once the DP integration is uninstalled, integration components will be removed from
the Nodes, Tools, Policy and User Roles on the OMW GUI.
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3 Performance measurement
with the HP Performance
Agent
NOTE:
See the HP Data Protector PM/PA integration guide for details regarding the integration
of Performance Manager and Performance Agent with Data Protector.
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4 Using the Data Protector
Integration
In this chapter
The sections in this chapter show which new components are added to Operations
Manager during the installation of the Data Protector Integration and describe how
to use them to best effect:
•
•
•
•
•
•
•
•
Data Protector SPI policies
The Data Protector Integration adds the SPI for DataProtector policy group
to Operations Manager:
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The SPI for DataProtector policy group contains:
•
•
DP-SPI NT Policies
DP-SPI UX Policies
Both are assigned by default to the DP UX MGRS node group for automatic
deployment to any node added to this node group.
Run the Add DP Cell tool and the appropriate policy group is automatically
deployed to the newly added Data Protector Cell Manager.
Message groups
Message Groups are used to categorize messages in the Operations Manager
message browser. This allows you to filter only messages of a certain category
contained within a particular Message Group. The combination of Message Group
and Node Group define the responsibility of an Operations Manager operator.
The Data Protector Integration installs six message groups designed to handle
messages generated by the policies and monitors started by the Data Protector
integration.
Where appropriate, the integration assigns relevant messages to existing Operations
Manager message groups. Other messages are assigned to the following six Data
Protector Integration-specific message groups:
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DP_Backup
DP_Restore
DP_Mount
DP_Misc
Backup session messages
Restore session messages
Mount request messages
All other important Data Protector related messages
Messages from the Data Protector Integration
DP_SPI
DP_Interactive
Detailed messages normally only displayed in the
Data Protector GUI. This message group is disabled
as default. Enable the group for the greatest level
of detail about Data Protector operation.
Message format
An Operations Manager message includes the following parameters:
Message Group The following groups are available, as described above: DP_Backup,
DP_Restore, DP_Mount, DP_Misc, DP_SPI, DP_Interactive
Applications
Node
Set to Data Protector.
Set to the hostname of the Data Protector system on which the event
occurred.
Severity
Reflection of the impact that the event has on Data Protector. For SNMP
trap derived messages, the severity value of the SNMP trap is used as
the severity level of the message.
Service Name
Object
Depends on the impact the event has on a service. The value must map
with a node in Data Protector’s service tree.
Allows the source of the event to be classified with fine granularity.
•
•
Data Protector SNMP traps set the parameter to NOTIFICATION.
Messages originating from a monitored log file set this parameter
to the name of the log file.
•
Messages originating from a monitor set it to the name of the
monitor.
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Node groups
Node groups are logical groups of systems or devices assigned together with message
groups to an operator to manage. Each node group is represented by an icon in the
Nodes tab/context in the OM window. Open a node group to view all systems within
it. A system may belong to more than one node group.
The Data Protector Integration provides the four Node Groups, DP ALL CELLS, DP
ALL MGRS, DP NT MGRS and DP UX MGRS:
The Add Data Protector Cell action adds a node below the DP ALL MGRS
node group. This node group is automatically created during installation.
Node groups determine which nodes a user receives messages from. Together with
message groups, they define:
•
•
The user responsibilities
The messages the user sees in the message browser
Node groups allow a flexible assignment to Operations Manager operators and
convenient assignment of Operations Manager Policies to groups of nodes. The
predefined user roles of the Data Protector Integration use message groups and node
groups.
The Data Protector Integration also provides the DP ALL CELLS node group by
default. When you add a new Data Protector Cell Manager with the Add DP Cell
application, a Node Layout Group is included into the DP ALL CELLS node
group.
Two further node groups are created during installation of the Data Protector
Integration:
•
•
DP NT MGRS
DP UX MGRS
These can be used by any Operations Manager administrator to help assign and
distribute policies and monitors to all nodes of a selected operating system. If the cell
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administrator uses the Add Data Protector Cell application to create a new
node, the node is automatically placed in the node group corresponding to its
operating system.
Tools groups
Installation of the Data Protector Integration adds two new tools groups to the
Operations Manager Tools folder. Each different Operations Manager user role has
an appropriate set of Data Protector Integration applications.
•
DP_Reports, containing tools for monitoring the health and performance of the
Data Protector environment:
•
DPSPI, containing applications used to manage the Data Protector environment:
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Using tools and reports
Tools usually execute on the management server or managed nodes. The Add DP
Cell tool runs on the system where the console for the OM Management Server
resides. The user name and password may be stored with the tool properties or you
may have to enter them when you run the tool.
When you select a tool to be run and the target type for the tool is Selected Node,
a window opens prompting you for nodes on which to execute the application
associated with the tool in the Details tab. If the Allow Operator to change
the login is selected, you are also prompted for a user name and password.
Examples
DP GUI: Invokes the Data Protector GUI by starting the Data Protector Console on
the Operations Manager Server. The Data Protector Console connects through port
5555 to the selected Data Protector Cell Manager.
DP Cell Status report: Starts omnicellinfo remotely on the Operations Manager
Managed Node/Data Protector Cell Manager.
DP Status: Starts omnisv -status remotely on the selected Data Protector Cell
Manager.
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Data Protector service tree
Data Protector is represented as a service tree with each cell an icon. The tree is
updated by SNMP traps sent by the notification feature in Data Protector and by
Protector service tree consisting of a sub-tree for the Cell Manager:nt8446
Data Protector Cell Manager.
Figure 4 The Data Protector service tree
The service tree for Data Protector Cell Managers is automatically created after the
Add DP Cell tool is run and the DP_Service_Discovery policy is automatically
deployed to the Cell Manager.
On installing the Data Protector Integration, the following service tree type definition
is loaded:
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The following service tree nodes are available for each cell:
Table 3 Cell service tree nodes
Node
Description
backup group.
Contains Running, Waiting, Aborted, Failed,
Completed, Completed with Failures, and Completed
with Errors.
Backup Sessions
Data Protector sends SNMP traps to trigger the update of these
items.
Running
Waiting
Updated by Start of Session SNMP trap issued by Data
Protector notification.
Updated by messages indicating that session is waiting because:
•
•
•
•
the device is occupied
the database is in use
all licenses are currently allocated
too many backup sessions are running in parallel
Aborted
Failed
Updated by Session Aborted trap.
Updated by Session Failed SNMP trap.
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Node
Description
Ended
Updated by Session Completed, Completed with
Errors, or Completed with Failures SNMP trap.
Database
Device Events
Alert
Updated by DB* SNMP traps issued by Data Protector
notification and by messages resulting from database log file
monitoring.
Updated by Device Error-, Mount Request-, Mail
Slots-, and Full- SNMP traps issued by Data Protector
notification.
Updated by Alarm-, Health Check Failed-, User
Check Failed-, Unexpected Events-, Not Enough
Media- SNMP traps issued by Data Protector notification.
License
Updated by License trap
Users and user roles
This section describes the types of user in Operations Manager, Data Protector and
the Data Protector Integration. It also describes the users and roles installed by the
Data Protector Integration and suggests the most appropriate uses for them.
Data Protector and operating system users
The operating system user is used by Data Protector and Operations Manager to
provide access to users. In addition, Data Protector uses Data Protector user groups
to define access rights for members of this group:
•
Operating System User, required to log in to the operating system. A user requires
a valid user login to start Data Protector or Operations Manager.
Examples:
Windows user in the EUROPE domain: EUROPE\janesmith
UNIX user whose primary UNIX group is marketing:
uid=4110(janesmith) gid=60(marketing)
•
Data Protector User Group
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A Data Protector user group defines access rights for its members. A member of
a user group is identified by the group’s operating system user. This user, used
to log in to the system, has access rights and Data Protector GUI context
determined by the user group.
When a user from the group starts the Data Protector GUI from Tools, the layout
of the Data Protector GUI and permissions for the user are determined by the
operating system user.
Figure 5 Windows users
Data Protector Integration users
The operating system user is required by the Data Protector Integration. The integration
adds seven new user roles to the OM User Roles configuration. For details, see
Operations Manager GUI:
•
•
•
Applications available under Tools.
Data Protector Cell Managers available under Nodes.
Messages groups, in combination with node groups, are used for displaying Data
Protector messages in the message browser.
NOTE:
When the Operations Manager user starts the Data Protector GUI from Tools, the
layout of the Data Protector GUI and the permissions this user has in Data Protector are
determined by the operating system user.
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Operations Manager user roles
Operations Manager uses User Roles to describe the configuration of abstract users.
They are useful in large, dynamic environments with many Operations Manager
users and allow the rapid setting up of Operations Manager users with default
configuration. An Operations Manager user may have multiple user profiles assigned
and so can hold multiple roles.
The Data Protector Integration provides default user roles suitable for use with different
Operations Manager-Data Protector operator roles.
Data Protector Operations Manager user roles
The Operations Manager administrator uses user roles to assign responsibilities to
Operations Manager users. During installation, the Data Protector Integration adds
seven new user roles:
Each of these roles defines a custom subset of tools and a unique combination of the
DP ALL MGRS node group with DP_* message groups. This defines the
responsibilities of a user and the tools available to him. The roles can be used to
implement the Operations Manager user roles described in
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DP Backup Admin
Restricted to a Data Protector Cell.
Tool Groups:
•
•
DP_Backup_Admin
DP_Reports
Can access messages in the Operations Manager Message
Browser, if the Operations Manager message policy for
detailed messages DP_Detailed is enabled.
DP Backup Operator
Restricted to a Data Protector Cell.
Tool Groups: DP_Backup_Oper
Message Groups:
•
•
•
DP_Backup
DP_Misc
DP_Mount
These are backup session messages and mount requests of
backup sessions messages.
DP Restore Operator
Restricted to a Data Protector Cell.
Tool Groups: DP_Restore_Oper
Message Groups:
•
•
•
DP_Restore
DP_Misc
DP_Mount
These are restore session messages and mount requests of
restore sessions messages.
DP Device & Media
Administrator
Restricted to a Data Protector Cell.
Tool Groups: DP_Device_Media_Admin
Can access messages in the Operations Manager Message
Browser, if the Operations Manager message policy for
detailed messages DP_Detailed is enabled.
DP Media Operator
Restricted to a Data Protector Cell.
Tool Groups: DP_Media_Oper
Messages: Mount requests of backup and restore sessions
(DP_Mount) messages.
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DP Cell Administrator
Restricted to clients of Data Protector Cells.
Tool Groups:
•
•
DP_Reports
DP_Tools
Message Groups:
•
•
DP_Misc
DP_SPI
DP Report Administrator
Restricted to a Data Protector Cell.
Tool Groups: DP_Reporting
Messages: None.
Data Protector Operations Manager operators
The Data Protector Operations Manager operators use Operations Manager to
maintain, manage, monitor, and control multiple Data Protector cells from a single
describes their access rights.
NOTE:
Operations Manager users and Data Protector users are different and must be set up
separately in Operations Manager and Data Protector.
Operations Manager users are not created by the Data Protector integration. The roles
Data Protector.
Table 4 Data Protector Operations Manager operators and their roles
Role
DP Privileges
Description
Backup
Administrator
Create backup specifications (what to back up, from which system, to
which device) and schedule the backup.
Save backup
specification
You can create, schedule, modify and save
personal backup specifications.
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Role
DP Privileges
Description
Switch session ownership You can specify the owner of the backup
specification under which backup is started.
By default, this is the user who started the
backup. Scheduled backups are started as
root on a UNIX Cell Manager and under
the Cell Manager account on a Windows
system.
Backup Operator Start a backup (if not scheduled), monitor the status of backup sessions,
and respond to mount requests by providing media to devices.
Start backup
specification
You can back up using a backup
specification, so you can back up objects
listed in any backup specification and also
modify existing specifications.
Backup as root
You can back up any object with the rights
of the root login. UNIX specific user right,
required to run any backup on NetWare
clients.
Switch session ownership You can specify the owner of the backup
specification under which the backup is
started. By default, this is the user who
started the backup. Scheduled backups are
started as root on a UNIX Cell Manager and
under the Cell Manager account on a
Windows system.
Start backup
Mount request
Monitor
You can back up your own data, monitor
and abort your own session.
You can respond to mount requests for any
active session in the cell.
You can view information about any active
session in the cell, and access the Data
Protector database to view past sessions.
You can use the Data Protector database
context.
Restore Operator Start restore on demand (from which device, what to restore, to which
system), monitor the status of the restore session, and respond to mount
requests by providing media to devices.
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Role
DP Privileges
Description
Restore to other clients
You can restore an object to a system other
than that from which the object was backed
up.
Restore from other users
You can restore objects belonging to another
user. UNIX specific user right.
Restore as root
You can restore objects with the rights of the
root UNIX user. Note: This is a powerful
right that can affect the security of your
system. Required to restore on NetWare
clients.
Start restore
You can restore your own data, monitor and
abort your own restore sessions. You can
view your own and public objects on the
Cell Manager.
Mount request
Monitor
You can respond to mount requests for any
active session in the cell.
You can view information about any active
session in the cell, and access the Data
Protector database to view past sessions.
You can use the Data Protector database
context.
Device & Media Create and configure logical devices and assign media pools to devices,
Administrator create and modify media pools and assign media to media pools.
Device configuration
You can create, configure, delete, modify
and rename devices. This includes the ability
to add a mount request script to a logical
device.
Media configuration
You can manage media pools and media
in the pools, and work with media in
libraries, including ejecting and entering
media.
Media Operator Respond to mount requests by providing media to the devices.
Mount request
You can respond to mount requests for any
active session in the cell.
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Role
DP Privileges
Description
Cell
Administrator
Instals and update Data Protector client systems, add, delete, or modify
Data Protector users and groups, and administer the Data Protector
database.
Client configuration
User configuration
You can install and update client systems.
You can add, delete and modify users or
user groups. Note: This is a powerful right.
Monitor
You can view information about any active
session in the cell, and access the Data
Protector database to view past sessions.
You can use the Data Protector database
context.
See private object
You can see private objects. Database
administrators require this right.
Report
Administrator
Create and modify Data Protector reports.
Reporting and
notifications
You can create Data Protector reports. To
use Web Reporting, you also need a java
user under applet domain in the admin user
group.
Monitored objects
Operations Manager monitors thresholds of an object to help early detection of
problems. If an object exceeds a threshold for a specified period of time, a message
can be sent to the Operations Manager operator. This enables the operator to resolve
the problem before it affects the functionality of the system and the work of end-users.
Permanently running processes on the Cell Manager
Processes running permanently on the Data Protector Cell Manager are:
•
•
•
Cell Request Server (crs)
Media Management Daemon (mmd)
Raima Velocis Database Server (rds)
Only one instance of each process must be running.
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Threshold: Number of processes <3
Polling interval: 10 minutes
Message structure:
Message Group
Applications
Node
DP_Misc
Data Protector
name_cell_manager
Critical
Severity
Service Name
Object
Services.Data Protector.cell name
Windows: DP_CheckProc_NT
UNIX: DP_CheckProc_UX
Operator Action
in case of
problem
Start services
Message Text
when problem
solved
Auto-acknowledge this message and the preceding problem message
Databases
Checks amount and percentage of used available space.
Threshold: ≥95% for error, ≥80% for warning
Command: omnidbutil -extend info omnidbcheck -core -summary
omnidbcheck -filenames -summary omnidbcheck -bf -summary
omnidbcheck -sibf -summary omnidbcheck -smbf -summary
omnidbcheck -dc -summary
Polling interval: 60 minutes
Message structure:
Message Group
DP_Misc
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Applications
Node
Data Protector
name_database_server
Severity
Critical
Service Name
Object
Services.Data Protector.cell name .Database
Windows: DP_CheckDB_NT
UNIX: DP_CheckDB_UX
Automatic Action in Status of database
case of problem
Operator Action in Purge or extend the database
case of problem
Message Text when Auto-acknowledge this message and the preceding problem message
problem solved
NOTE:
The usage of this monitor program is as follows:
Windows: ob_spi_db.exe DP_CheckDB_NT days
UNIX: ob_spi_db.sh DP_CheckDB_UX obspi.conf days
Use the parameter days to define how often the monitor performs an IDB status check
(default value 1 - once a day, 0 - no check will be performed).
Media pool status
Checks if there are media pools with media status:
•
•
Poor (Critical)
Fair (Warning)
Polling interval: 60 minutes
Message structure:
Message Group
DP_Misc
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Applications
Node
Data Protector
name_cell_manager
Severity
Critical or Warning
Service Name
Object
Services.Data Protector.cell name
Windows: DP_CheckPoolStatus_NT
UNIX: DP_CheckPoolStatus_UX
Operator Action in Status of the Media Pool
case of problem
Message Text when Auto-acknowledge this message and the preceding problem message
problem solved
Media pool size
Checks the amount of used space:
Threshold: ≥95% of total available space is Critical, ≥85% of total available space
is Warning
Command: omnimm -list_pool -detail
Polling interval: 60 minutes
Message structure:
Message Group
Applications
Node
DP_Misc
Data Protector
name_cell_manager
Critical or Warning
Severity
Service Name
Object
Services.Data Protector.cell name
Windows: DP_CheckPoolSize_NT
UNIX: DP_CheckPoolSize_UX
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Operator Action in case of
problem
Status of the Media Pool
Message Text when problem Auto-acknowledge this message and the preceding problem
solved message
Monitor status of long running backup sessions
Checks if there are backup up sessions that have been running for longer than:
•
•
12 hours (Critical)
8 hours (Warning)
Polling interval: 60 minutes
Message structure:
Message Group
Applications
Node
DP_Backup
Data Protector
name_database_server
Critical or Warning
Severity
Service Name
Services.Data Protector.cell name .backup
group.Backup Sessions .session status
Object
Windows: DP_CheckLongBackup_NT
UNIX: DP_CheckLongBackup_UX
Automatic Action in
case of problem
Session status
Session report
Operator Action in
case of problem
Message Text when
problem solved
Auto-acknowledge this message and the preceding problem
message
Check important configuration files
Windows nodes: OB_CheckFile_NT starts ob_spi_file.exe
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UNIX nodes: OB_CheckFile_UX starts ob_spi_file.sh
Windows systems
Checks if the following files exist in subdirectories of the Data Protector configuration
directory (default: system_drive\Program Files\OmniBack\Config\):
For Data Protector 5.1 and earlier:
•
•
•
•
•
•
•
•
•
•
cell\cell_info
cell\cell_server
cell\installation_servers
users\userlist
users\classspec
users\webaccess
snmp\OVdests
snmp\OVfilter
options\global
options\trace
For Data Protector 5.5 and later:
•
•
•
•
•
•
•
•
•
•
Server\cell\cell_info
Server\cell\cell_server
Server\cell\installation_servers
Server\users\userlist
Server\users\classspec
Server\users\webaccess
Server\snmp\OVdests
Server\snmp\OVfilter
Server\options\global
Server\options\trace
Polling interval: 15 minutes
The value for OBHOME is read by ob_spi_file.exe from the registry key:
HKLM\SOFTWARE\Hewlett-Packard\OpenView\\OmniBackII\ Common
HomeDir REG_SZ: “system_drive\Program Files\OmniBack”
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UNIX systems
Checks if the following files exist:
For Data Protector 5.1 and earlier:
•
•
•
•
•
•
•
•
•
•
/etc/opt/omni/cell/cell_info
/etc/opt/omni/cell/installation_servers
/etc/opt/omni/users/UserList
/etc/opt/omni/users/ClassSpec
/etc/opt/omni/users/WebAccess
/etc/opt/omni/snmp/OVdests
/etc/opt/omni/snmp/OVfilter
/etc/opt/omni/options/global
/etc/opt/omni/options/trace
/etc/opt/omni/cell/cell_server
For Data Protector 5.5 and later:
•
•
•
•
•
•
•
•
•
•
/etc/opt/omni/server/cell/cell_info
/etc/opt/omni/server/cell/installation_servers
/etc/opt/omni/server/users/UserList
/etc/opt/omni/server/users/ClassSpec
/etc/opt/omni/server/users/WebAccess
/etc/opt/omni/server/snmp/OVdests
/etc/opt/omni/server/snmp/OVfilter
/etc/opt/omni/server/options/global
/etc/opt/omni/server/options/trace
/etc/opt/omni/client/cell_server
Polling interval: 15 minutes
Changing monitor parameters
Some of the monitors above have default parameters set in obspi.conf. This file
resides on the Data Protector Cell Manager along with the monitor executables. You
can alter the parameters by entering new values in obspi.conf.
The location of the file is:
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Windows: OvAgentDir\bin\instrumentation
UNIX: /var/opt/OV/bin/instrumentation
Examples of the default obspi.conf files are given below:
Windows:
[OB_CheckFile_NT]
\Config\client\cell_info
\Config\client\installation_servers
\Config\server\users\userlist
\Config\server\users\classspec
\Config\server\users\webaccess
\Config\server\SNMP\OVdests
\Config\server\SNMP\OVfilter
\Config\server\Options\global
\Config\server\Options\trace
\Config\client\cell_server
[OB_CheckProc_NT]
rds.exe
crs.exe
mmd.exe
[OB_CheckLongBackup_NT]
critical=12:00
warning=08:00
UNIX:
[DP_CheckFile_UX]
/etc/opt/omni/server/cell/cell_info
/etc/opt/omni/server/cell/installation_servers
/etc/opt/omni/server/users/UserList
/etc/opt/omni/server/users/ClassSpec
/etc/opt/omni/server/users/WebAccess
/etc/opt/omni/server/snmp/OVdests
/etc/opt/omni/server/snmp/OVfilter
/etc/opt/omni/server/options/global
/etc/opt/omni/server/options/trace
/etc/opt/omni/client/cell/cell_server
[DP_CheckProc_UX]
rds
crs
mmd
[DP_CheckLongBackup_UX]
critical=12:00
warning=8:00
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Use the Operations Manager Policy Editor on the Operations Manager Server to
adjust how often each monitor is started. If you change any Operations Manager
policy, it must be redistributed to the assigned systems before it becomes active.
Monitored log files
You can use Operations Manager to monitor applications by observing their log
files. You can suppress log file entries or forward them to Operations Manager as
messages. You can also restructure these messages or configure them with Operations
Manager-specific attributes. For details, see the Operations Manager documentation
Four Data Protector log files are monitored for warning and error patterns. Basic
information is provided in the HP Data Protector troubleshooting guide.
Data Protector default log files
There are two default log files on every system where the Data Protector core is
installed:
•
•
omnisv.log
inet.log
omnisv.log
Generated when omnisv -start or omnisv -stop is executed. The date/time
format is fixed and not language dependant. The format is:
Format: YYYY-[M]M-[D]D [H]H:MM:SS - {START|STOP}
Parameters for messages for the default log files are:
Message Group
Applications
Note
DP_Misc
Data Protector
name_systemon which log file resides
omnisv.log: NORMALinet.log: WARNING
Services.Data Protector.cell name
logfile name
Severity
Service Name
Object
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Automatic Action
Get status of Cell Manager processes
Examples
2001-6-13 7:46:40 -STOP
HP Data Protector services successfully stopped.
2001-6-13 7:46:47 -START
HP Data Protector services successfully started.
inet.log
Provides security information. Messages document requests to the inet process from
non-authorized systems. The data/time format depends on the value of the language
environment variable.
Examples
06/14/01 09:42:30 INET.12236.0 ["inet/allow_deny.c /main/7":524] A.04.00 b364
A request 0 came from host Jowet.mycom.com which is not a cell manager of this client
Thu Jun 14 09:42:30 2001 [root.root@jowet.mycom.com] : .util
06/14/01 09:43:24 INET.12552.0 ["inet/allow_deny.c /main/7":524] A.04.00 b364
A request 1 came from host jowet.mycom.com which is not a cell manager of this client
Thu Jun 14 09:22:46 2001 [root.sys@jowet.mycom.com] : .util
6/14/01 10:17:53 AM CRS.411.413 ["cs/mcrs/daemon.c /main/145":1380] A.04.00 b364
User LARS.R&D@cruise2000.mycom.com that tried to connect to CRS not found in user list
UNIX inet.log
6/14/01 10:20:53 INET.12236. 0["inet/allow_deny.c /main/7":524] A.04.00 b364
Illegal command xxx
Windows inet.log
6/14/01 10:20:53 INET.12236. 0["inet/allow_deny.c /main/7":524] A.04.00 b364~
Unrecoverable error occurred (=core dump), exception code was: 0x%08x
6/14/01 10:20:53 INET.12236. 0["inet/allow_deny.c /main/7":524] A.04.00 b364
OmniInet service was teminated.
Data Protector database log file
There is a purge.log log file on Cell Manager systems only. These systems contain
a catalog and media management database.
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purge.log
Contains purge session messages. Purge sessions are used to clean up the database.
The data/time format depends on the value of the language environment variable.
Examples
06/17/01 15:42:15 ASM.1999 5.0 ["sm/asm/asm_purge.c /main/16":435] A.04.00 b364
Purge session started.
06/17/01 15:42:15 ASM.1999 5.0 ["sm/asm/asm_purge.c /main/16":445] A.04.00 b364
Filename purge session started.
06/17/01 15:42:16 ASM.1999 6.0 ["sm/asm/asm_purge.c /main/16":205] A.04.00 b364
Purge session finished.
06/17/01 15:42:16 ASM.1999 5.0 ["sm/asm/asm_msg.c /main/12":91] A.04.00 b364
Filename purge session ended.
Parameters for messages in the default log files are:
Message Group
Applications
Note
DP_Misc
Data Protector
name_systemon which log file resides
Severity
Purge start/finish messages: NORMAL
All other messages: WARNING
Service Name
Object
Services.Data Protector.cell name .Database
logfile name
Automatic Action
omnidbutil -info
Log files not monitored by Data Protector Integration
The following log files either do not provide information relevant to the correct
operation of Data Protector or the information is extracted from other sources, such
as SNMP traps.
debug.log
RDS.log
Exception messages that have not been handled.
Raima Database service messages.
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readascii.log
writeascii.log
Messages generated when the database is read
from a file using readascii.
Messages generated when the database is written
to a file with writeascii.
lic.log
sm.log
Unexpected licensing events.
Detailed errors during backup or restore sessions,
such as errors while parsing the backup
specification. No message catalog is used. The
time/date format depends on the language
environment variable.
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5 ReporterLite integration
In this chapter
This chapter covers integration with ReporterLite and creating Data Protector reports:
•
•
•
•
•
ReporterLite overview
NOTE:
The ReporterLite integration is available only with Operations Manager for Windows
7.5, not with OMW 8.0. However, HP Reporter 3.8 is integrated with OMW 8.0. See
the HP Data Protector integration guide for HP Reporter for details.
ReporterLite is a simplified version of HP Reporter. It can generate Crystal format
reports and is available as a part of Operations Manager for Windows. The graphical
user interface that is part of HP Reporter is not included in ReporterLite.
ReporterLite Integration with Data Protector contains utilities to obtain high-level
Backup Session reports from Data Protector. The reports provided with this package
give graphical representations of the backup session details of all the registered Data
Protector management systems.
Key Features
•
Direct communication with Data Protector to obtain data.
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•
•
Ability to view session trend reports and gain insight on the overall health of Data
Protector cell servers over a selected time.
Ability to view trend reports on the data backup, backup duration and number
of files backed up.
•
•
Reporting Error Status and Session Health details over a selected time.
Easy for administrators to predict the volume of data to be backed up in the future,
as the trend reports shows the amount of data growth.
•
Using the trends for the number of files backed up and amount of data backed
up, administrators can calculate the optimum media block size.
Standard reports
The ReporterLite integration with Data Protector provides the following reports:
•
•
•
•
•
•
•
•
•
•
•
ReporterLite integration with Data Protector
architecture
This integration is completely installed on Operations Manager for Windows. The
module can communicate with the Data Protector Management System directly to
obtain backup Session Details necessary to generate reports.
The module can access both Windows and UNIX Data Protector Cell Managers. It
communicates with the following Data Protector processes to collect backup session
details and stores the information in the Operations Manager for Windows database:
•
•
omniInet
CRS
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•
DBSM
The following is a high-level representation of the integration:
Figure 6 ReporterLite integration with Data Protector architecture
1. The Add Cell utility is used to register a Data Protector management server
with this module.
2. The Gatherer (DPGather), supplied as a part of this package, collects the
required data from Data Protector and adds it to the database.
3. The Reporter Engine of ReporterLite generates reports using the database and
the templates. The reports can be viewed using a browser.
Installing the ReporterLite integration
ReporterLite integration with Data Protector is available as a part of DPSPI.msi
executable. It is installed as part of the Data Protector Integration installation and
cannot be installed separately.
During installation, the following directories are created on the Operations Manager
for Windows system, where INSTALL_DIR is by default system_drive\Program
Files\HP OpenView:
INSTALL_DIR\bin
Contains binaries
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INSTALL_DIR\newconfig\Packages
INSTALL_DIR\data\reports\DP
Contains XML and SRP files used
to create database tables and
views, and to add report
definitions
Contains report templates and
ReadMe.txt
Verifying installation
To verify the installation:
1. Open the Add/Remove Programs window:
Start -> Settings -> Control Panel -> Add/Remove Programs
2. Check HP Operations Smart Plug-In for HP Data Protector
appears as an installed product.
Uninstalling
Since this module is only installed as part of HP Operations Smart Plug-In
for HP Data Protector, it cannot be uninstalled separately.
Using the ReporterLite integration with Data Protector
Registering a Data Protector Cell Manager with the module
To use this module, you must register the Data Protector Cell Manager with this
module. Use the executable utility AddCell.exe in INSTALL_DIR\bin to register
the Data Protector Management System. You are asked to provide the following:
•
•
•
•
The hostname of the Data Protector Cell Manager
Java user password (default: no password)
The port number of the omniInet process (default: 5555)
Whether the Data Protector Cell Manager is a manager of managers system
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Figure 7 Add Cell window
Use this to register as many Data Protector Cell Managers as required.
Troubleshooting
Error message
Not able to load Reporter Database!!
The application cannot access the Reporter database.
Ensure that the reporter database is accessible.
Description
Action
Error message
Not able to Resolve the host name!!
This cell information is not updated.
Description
Action
The application cannot resolve the host name.
Ensure the host system exists and is accessible.
Error message
Cell information is not added into database
now...!! Error Code: 42502
Description
The application cannot find the required database table.
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Action
Ensure the database table DPCELLS is present.
If the tables do not exists, create/recreate them using the
following commands:
newdb -xml INSTALL_DIR\newconfig\
Packages\DPCELLS.xml
and
newdb -xml INSTALL_DIR\newconfig\
Packages\DPTREND.xml
Error message
Description
Cell Manager already exists in the Reporter
database!! Error Code: 23000
A Data Protector Cell Manager is already registered with
ReporterLite, and you cannot use this application to update the
information.
Action
To add the same Data Protector Cell Manager, with different
information, remove the existing information from the database
and then add the new information.
To remove (de-register) a Cell Manager, use the AddCell.exe
application, enter the relevant details and click Remove Cell.
Once the Cell Manager is de-registered, data for reports can no
longer be collected from it.
Gathering data from Data Protector
Once Data Protector Cell Managers are registered to ReporterLite, the utility
DPGather.exe collects data from them. It is launched automatically when required.
Generating reports
ReporterLite utility Repcrys.exe generates reports. It is launched automatically
when required.
Viewing reports
Use the following link to view generated reports:
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http://OVO_SERVER:PortNumber/HPOV_Reports/
Family_Data_Protector_Service_Level_Reports.htm
Where PortNumber is the port on which the web server is running.
Click on the appropriate link to view the desired report.
Preconfigured reports
Session Trend report
This graph shows the success and failure of backup sessions over time. The default
period is 30 days. The date range is configurable by administrators. The graph
shows trends for all sessions and for the individual Cell Manager.
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Amount of Data Written Trend report
This graph shows how much data is written to backup media over time. The default
period is 30 days (configurable by administrators). The graph shows trends for all
sessions and for the individual Cell Manager.
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The amount of data written is in gigabytes. To calculate the number of files backed
up with the amount of data written in one graph, the On Demand report template is
Number of Files Backed Up Trend by All Backup Groups report
This graph shows the trend of the number of files (in 1000s) backed up by all Backup
Groups over time. The default period is 30 days (configurable by administrators).
The graph shows trends for all sessions and for the individual Cell Manager.
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Backup Session Health Overview report
This graph shows the ratio of successes to failures for backup sessions of each Data
Protector Management system. Failures include session aborts, session errors and
session failures.
One graph is produced for each of the sessions run during the past month, week
and day.
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Operational Error Status report
This graph shows the number of operational errors that occurred on Data Protector
Cell Managers. Error status include Session Aborted, Session Error, Session Failed,
Mount Errors, Mount Request (not enough free media).
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On Demand report—number of files, data written and date
You can generate custom reports and standard reports. For standard reports the Data
Protector template file is used with the following graph names:
•
•
Sessions Trend
GB Written Over Number of Files backed-up
The following is an example of a graph of GB Written Over Number of Files
backed-up.
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6 Troubleshooting
Following are the issues in the HP Data Protector Integration:
•
•
•
•
HP Data Protector events not arriving on the HPOM message browser
HP Data Protector services not visible in the HPOM Console
Auto-deployment of policies failing on HPOM 8.00
Auto-deployment of policies failing on OVOW 7.5
HP Data Protector events not arriving on the HPOM
message browser
Symptom: No HP Data Protector events arriving in the HPOM message browser.
Action: To resolve the issue, complete the following steps:
1. Ensure that the connection between HPOM and the HP Data Protector CM is up
and running.
2. Send a test message from the Data Protector CM and ensure that it can be
received in the HPOM Message Browser. You can send a test message using
the command opcmsg on the managed node.
3. Ensure that the HP Data Protector services are running on the HP Data Protector
CM node. Use omnisv -status command.
4. Verify that the HPOM agent is correctly installed and configured on the HP Data
Protector CM server and that HPOM agent processes (and in particular the
control agent) are running.
5. Ensure that you have followed all the configuration steps in the order specified
in Installing the Data Protector integration
6. Ensure that the HP Data Protector Integration policies are correctly deployed to
the HP Data Protector CM Agent nodes.
7. Ensure that HP Data Protector CM Agent nodes are added to the appropriate
node groups. For more information, see Node Groups.
8. Check the dpspiInstall.log created at the OM_INSTALL_DIR to make
sure that there are no errors during installation and configuration.
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9. Make sure the dpspi instrumentation binaries are deployed at the Data Protector
CM at the OM_AGENT_INSTRUMENTATION_DIR.
HP Data Protector services not visible in the HPOM
Console
Symptom: HP Data Protector services are not visible in the HPOM Console.
Action: Ensure that the Service Discovery policies in the policy groups from Policy
Management > Policy Groups > SPI for DataProtector > DPSPI NT POLICIES >
DP_Service_Discovery is deployed on the HP Data Protector CM node. To check that
the policies are correctly deployed, right-click on the node and select View > Policy
Inventory and ensure that the Service Discovery policy is present. You can also check
the service discovery log at OvAgentDir\log\javaagent.log on the HP Data
Protector CM node for error messages.
Auto-deployment of policies failing on HPOM 8.00
Symptom: Auto-deployment of policies failing on HPOM 8.00.
Action: Select OVO Console Operations Manager Nodes Server Configuration
Utility Name Space Policy Management and Deployment Disable autodeployment
for all nodes and services and set the value to False.
Auto-deployment of policies failing on OVOW 7.50
Symptom: Auto-deployment of policies failing on OVOW 7.5.
Action: Please verify whether the following registery key value is set to 0:
SOFTWARE\Hewlett-Packard\OVEnterprise\Management
Server\AutoDeployment\Disable
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Index
D
A
cell managerinstallation
additional software for Windows nodes,
agent
PA versions supported by Operations
versions supported by Operations
Amount of Data Written Trend report,
directories on Operations Manager
B
depot, installing on management server,
disk space, installing on Operations
document
Backup Session Health Overview report,
C
documentation
cell manager
conventions
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G
L
groups
log files
long running backup sessions,
H
hardware prerequisites
help
M
managed nodes
HP
SNMP configuration on Windows,
management server
I
identifying Data Protector Integration
installing
Data Protector Integration on
Operations Manager managed
Operations Manager Server patches,
N
Number of Files Backed Up Trend
integration
O
98
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Operations Manager
removing
additional software for Windows
Data Protector Cell Manager node,
Operations Manager managed nodes
SNMP configuration on Windows,
reports
Operations Manager Server
installing Data Protector Integration,
Number of Files Backed Up Trend,
operators, Data Protector Operations
P
patches
Performance Agent versions supported
permanently running processes,
S
SNMP
Operations Manager managed
configuration on UNIX Operations
configuration on Windows
Operations Manager managed
R
RAM requirements, Operations
SNMP Emanate Agent for Windows
Integration guide for HP Operations Manager for Windows
99
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software prerequisites
Windows nodes
T
technical support
U
uninstalling
user
user roles
Data Protector Operations Manager,
V
verifying management server
W
websites
HP Subscriber's Choice for Business,
100
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