HP Hewlett Packard Server bl460c server blade User Manual

HP ProLiant BL460c Server Blade  
Maintenance and Service Guide  
Part Number 405778-008  
May 2008 (Eighth Edition)  
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Contents  
Contents  
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Contents  
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Customer self repair  
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow  
for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP  
service providers or service partners) identifies that the repair can be accomplished by the use of a CSR  
part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:  
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these  
parts, you will be charged for the travel and labor costs of this service.  
Optional—Parts for which customer self repair is optional. These parts are also designed for  
customer self repair. If, however, you require that HP replace them for you, there may or may not be  
additional charges, depending on the type of warranty service designated for your product.  
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer  
warranty, HP requires that an authorized service provider replace the part. These parts are identified as  
"No" in the Illustrated Parts Catalog.  
Based on availability and where geography permits, CSR parts will be shipped for next business day  
delivery. Same day or four-hour delivery may be offered at an additional charge where geography  
permits. If assistance is required, you can call the HP Technical Support Center and a technician will help  
you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a  
defective part must be returned to HP. In cases where it is required to return the defective part to HP, you  
must ship the defective part back to HP within a defined period of time, normally five (5) business days.  
The defective part must be returned with the associated documentation in the provided shipping material.  
Failure to return the defective part may result in HP billing you for the replacement. With a customer self  
repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.  
For more information about HP's Customer Self Repair program, contact your local service provider. For  
the North American program, refer to the HP website (http://www.hp.com/go/selfrepair).  
Parts only warranty service  
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only  
warranty service, HP will provide replacement parts free of charge.  
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these  
parts, you will be charged for the travel and labor costs of this service.  
Réparation par le client (CSR)  
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client)  
afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant  
la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut  
être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces  
CSR:  
Customer self repair  
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Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à  
HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront  
facturés.  
Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont  
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous  
demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type  
de garantie applicable à votre produit.  
REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la  
réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit  
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue  
illustré.  
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre  
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le  
jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance  
téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de  
rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous  
devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation  
doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se  
réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte  
l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à  
utiliser.  
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus  
d'informations sur ce programme en Amérique du Nord, consultez le site Web HP  
Service de garantie "pièces seules"  
Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces de  
rechange fournies par HP ne sont pas facturées.  
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez  
à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.  
Riparazione da parte del cliente  
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti  
difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente  
dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di  
assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente  
al cliente per la sostituzione. Vi sono due categorie di parti CSR:  
Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida  
la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.  
Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di  
componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,  
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.  
Customer self repair  
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NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare  
la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti  
sono identificate da un "No" nel Catalogo illustrato dei componenti.  
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il  
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un  
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di  
un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP  
specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente  
difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni  
lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di  
spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio  
da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e  
resa e sceglie il corriere/vettore da utilizzare.  
Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il  
programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair).  
Servizio di garanzia per i soli componenti  
La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di  
garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio.  
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione  
da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le spese di  
spedizione e di manodopera per il servizio.  
Customer Self Repair  
HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und  
höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP  
Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden  
kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien  
unterteilt:  
Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie  
den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten  
für diesen Service berechnet.  
Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für  
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen  
lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen  
Garantiebedingungen zusätzliche Kosten anfallen.  
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des  
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog  
sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.  
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag  
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen  
einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center  
Customer self repair  
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anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-  
Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden  
muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines  
vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss  
mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang  
enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung  
stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf  
und bestimmt den Kurier-/Frachtdienst.  
Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner  
vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter  
Parts-only Warranty Service (Garantieservice  
ausschließlich für Teile)  
Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice  
ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP Ersatzteile  
kostenlos zur Verfügung.  
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den  
Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen  
Service berechnet.  
Reparaciones del propio cliente  
Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer  
Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de  
realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, HP (o los  
proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el  
uso de un componente CSR, HP le enviará dicho componente directamente para que realice su  
sustitución. Los componentes CSR se clasifican en dos categorías:  
Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si  
solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los  
gastos de desplazamiento y de mano de obra de dicho servicio.  
Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos  
componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo,  
si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del  
tipo de servicio de garantía correspondiente al producto.  
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para  
que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios  
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra  
"No" en el catálogo ilustrado de componentes.  
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a  
su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega  
en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al  
Customer self repair  
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Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de  
materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos  
deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP,  
deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los  
componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje  
de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En  
el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío  
y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.  
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase  
en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica,  
visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).  
Servicio de garantía exclusivo de componentes  
La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes. Según  
las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de repuesto  
sin cargo adicional alguno.  
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes  
por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que  
hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.  
Customer Self Repair  
Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een  
minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze  
onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner)  
bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt HP  
dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee  
categorieën CSR-onderdelen:  
Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze  
onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening  
gebracht.  
Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn  
ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te  
vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type  
garantieservice voor het product.  
OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband  
met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden  
vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".  
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de  
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden  
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service  
Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het  
vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte  
onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde  
Customer self repair  
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periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de  
bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het  
defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen.  
Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde  
onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.  
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma  
van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair).  
Garantieservice "Parts Only"  
Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen  
van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen.  
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze  
onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening  
gebracht.  
Reparo feito pelo cliente  
Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a  
minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se,  
durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o  
reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao  
cliente. Existem duas categorias de peças CSR:  
Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua  
essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.  
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas  
para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a  
cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.  
OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de  
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão  
identificadas com a marca "No" (Não), no catálogo de peças ilustrado.  
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após  
o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode  
ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte  
técnico da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a  
peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for  
necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente  
cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no  
material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de  
reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e  
determina a transportadora/serviço postal a ser utilizado.  
Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com  
o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP  
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Serviço de garantia apenas para peças  
A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos  
do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma  
taxa.  
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas  
peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.  
Customer self repair 11  
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Illustrated parts catalog  
Server blade components  
Item  
Description  
Spare part  
number  
Customer self repair  
(on page 5)  
Mechanical components  
1
2
Access panel  
410303-001  
392613-001  
Mandatory1  
Mandatory1  
Hard drive blank  
System components  
3
4
Front panel/hard drive cage assembly with front 410301-001  
panel LED/board  
Mandatory1  
Processors  
a) 3.00-GHz Intel® Xeon® processor 5050, dual- 409423-001  
core, 2×2-MB cache, 667-MHz FSB**  
Optional2  
b) 3.20-GHz Intel® Xeon® processor 5060, dual- 409424-001  
core, 2×2-MB cache, 1066-MHz FSB* **  
Optional2  
Illustrated parts catalog 16  
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Item  
Description  
Spare part  
number  
Customer self repair  
(on page 5)  
c) 3.20-GHz Intel® Xeon® processor 5063 MV,  
dual-core, 2×2-MB cache, 1066-MHz FSB* **  
413073-001  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
d) 3.73-GHz Intel® Xeon® processor 5080, dual- 412955-001  
core, 2×2-MB cache, 1066-MHz FSB* **  
e) 1.60-GHz Intel® Xeon® processor 5110, dual- 416795-001  
core, 4-MB cache, 1066-MHz FSB* **  
f) 1.86-GHz Intel® Xeon® processor 5120, dual- 416794-001  
core, 4-MB cache, 1066-MHz FSB* **  
g) 2.00-GHz Intel® Xeon® processor 5130, dual- 416796-001  
core, 4-MB cache, 1333-MHz FSB* **  
h) 2.33-GHz Intel® Xeon® processor 5140, dual- 416797-001  
core, 4-MB cache, 1333-MHz FSB* **  
i) 2.33-GHz Intel® Xeon® processor 5148, dual- 431716-001  
core, 4-MB cache, 1066-MHz FSB* **  
j) 2.66-GHz Intel® Xeon® processor 5150, dual- 416798-001  
core, 4-MB cache, 1333-MHz FSB* **  
k) 3.00-GHz Intel® Xeon® processor 5160, dual- 416799-001  
core, 4-MB cache, 1333-MHz FSB* **  
l) 1.86-GHz Intel® Xeon® processor E5205,  
dual-core, 6-MB L2 cache, 1066-MHz FSB* **  
460493-001  
459739-001  
459738-001  
437945-001  
436151-001  
437946-001  
439827-001  
438363-001  
457876-001  
m) 3.00-GHz Intel® Xeon® processor L5240,  
dual-core, 6-MB L2 cache, 1333-MHz FSB* **  
n) 3.33-GHz Intel® Xeon® processor X5260,  
dual-core, 6-MB L2 cache, 1333-MHz FSB* **  
o) 1.60-GHz Intel® Xeon® processor E5310,  
quad-core, 2×4-MB cache, 1066-MHz FSB* **  
p) 1.86-GHz Intel® Xeon® processor E5320,  
quad-core, 2×4-MB cache, 1066-MHz FSB* **  
q) 2.00-GHz Intel® Xeon® processor E5335,  
quad-core, 2×4-MB cache, 1333-MHz FSB* **  
r) 2.33-GHz Intel® Xeon® processor E5345,  
quad-core, 2×4-MB cache, 1333-MHz FSB* **  
s) 2.66-GHz Intel® Xeon® processor X5355,  
quad-core, 2×4-MB cache, 1333-MHz FSB* **  
t) 2.00-GHz Intel® Xeon® processor E5405,  
quad-core, 2×6-MB L2 cache, 1333-MHz FSB*  
**  
u) 2.33-GHz Intel® Xeon® processor E5410,  
quad-core, 2×6-MB L2 cache, 1333-MHz FSB*  
**  
460492-001  
459736-001  
Optional2  
Optional2  
v) 2.33-GHz Intel® Xeon® processor L5410,  
quad-core, 2×6-MB L2 cache, 1333-MHz FSB*  
**  
Illustrated parts catalog 17  
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Item  
Description  
Spare part  
number  
Customer self repair  
(on page 5)  
w) 2.50-GHz Intel® Xeon® processor E5420,  
quad-core, 2×6-MB L2 cache, 1333-MHz FSB*  
**  
460491-001  
463719-001  
457877-001  
460490-001  
457878-001  
462801-001  
457879-001  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
Optional2  
x) 2.50-GHz Intel® Xeon® processor L5420,  
quad-core, 2×6-MB L2 cache, 1333-MHz FSB*  
**  
y) 2.66-GHz Intel® Xeon® processor E5430,  
quad-core, 2×6-MB L2 cache, 1333-MHz FSB*  
**  
z) 2.83-GHz Intel® Xeon® processor E5440,  
quad-core, 2×6-MB L2 cache, 1333-MHz FSB*  
**  
aa) 3.00-GHz Intel® Xeon® processor E5450,  
quad-core, 2×6-MB L2 cache, 1333-MHz FSB*  
**  
bb) 3.00-GHz Intel® Xeon® processor X5450,  
quad-core, 2×6-MB L2 cache, 1333-MHz FSB*  
**  
cc) 3.16-GHz Intel® Xeon® processor X5460,  
quad-core, 2×6-MB L2 cache, 1333-MHz FSB*  
**  
5
6
Heatsink  
410304-001  
Optional2  
Hard drives  
a) 36-GB, SAS, SFF, 10,000-rpm  
376596-001  
Mandatory1  
b) 72-GB, SAS, SFF, 10,000-rpm*  
c) 60-GB, SATA, SFF, 5,400-rpm*  
Boards  
376597-001  
405419-001  
Mandatory1  
Mandatory1  
7
FBDIMMs  
a) 512-MB, PC2-5300  
416470-001  
Mandatory1  
b) 1-GB, PC2-5300*  
416471-001  
462837-001  
416472-001  
455442-001  
416473-001  
467654-001  
416474-001  
Mandatory1  
Mandatory1  
Mandatory1  
Mandatory1  
Mandatory1  
Mandatory1  
Mandatory1  
c) 1-GB, PC2-5300, low-power, RoHS*  
d) 2-GB, PC2-5300*  
e) 2-GB, PC2-5300, low-power, RoHS*  
f) 4-GB, PC2-5300*  
g) 4-GB, PC2-5300, low-power, RoHS*  
h) 8-GB, PC2-5300*  
8
9
Hard drive backplane  
410300-001  
Optional2  
Optional2  
Optional2  
System board  
a) System board (dual-core processor support)  
410299-001  
b) System board (quad-core processor support)*  
Battery-backed write cache components  
438249-001  
Optional2  
10  
Illustrated parts catalog 18  
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Item  
Description  
Spare part  
number  
Customer self repair  
(on page 5)  
a) Smart Array E200i Controller cache module,  
64-MB*  
412800-001  
351518-001  
307132-001  
Mandatory1  
Mandatory1  
Mandatory1  
b) Smart Array E200i Controller cache module,  
128-MB*  
c) Smart Array E200i Controller battery pack*  
Miscellaneous  
11  
12  
13  
System battery*  
234556-001  
416003-001  
Optional2  
Mandatory1  
HP c-Class Blade SUV Cable (Local I/O cable)*  
Fibre Channel mezzanine*  
a) Emulex LPe1105 FC Mezzanine HBA for HP c- 405921-001  
Class BladeSystem  
Mandatory1  
b) Qlogic QMH2462 FC Mezzanine HBA for HP 405920-001  
c-Class BladeSystem  
Mandatory1  
14  
15  
Standard NIC mezzanine*  
a) HP NC326m PCIe Dual Port 1 Gb HBA for HP 419330-001  
c-Class BladeSystem  
Mandatory1  
b) HP NC373m PCIe Dual Port Multifunction 1Gb 430548-001  
HBA for HP c-Class BladeSystem  
Mandatory1  
Hardware and plastics kit*  
a) Heatsink blank  
410302-001  
Mandatory1  
b) Mezzanine connector covers (2)  
c) Processor socket cover  
d) Hard drive backplane retainer  
16  
Server blade handle kit*  
a) Server blade handle  
434104-001  
Optional2  
b) Release button  
c) Server blade handle screw, T-15  
d) Release button screws, T-15 (2)  
e) Server blade handle nut  
*Not shown  
**Do not mix processors with different speeds or cache sizes.  
1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be  
charged for the travel and labor costs of this service.  
2Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If,  
however, you require that HP replace them for you, there may or may not be additional charges, depending on the  
type of warranty service designated for your product.  
3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires  
that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts  
Catalog.  
1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP  
de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.  
Illustrated parts catalog 19  
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2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également  
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer  
ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.  
3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour  
que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé.  
Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré.  
1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la  
riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.  
2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti  
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese  
addizionali a seconda del tipo di garanzia previsto per il prodotto.  
3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la  
garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono  
identificate da un “No” nel Catalogo illustrato dei componenti.  
1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn  
Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.  
2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für  
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten,  
können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten  
anfallen.  
3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu  
erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit  
„No“ bzw. „Nein“ gekennzeichnet.  
1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a  
HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de  
mano de obra de dicho servicio.  
2Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos  
componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que  
HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía  
correspondiente al producto.  
3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el  
usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la  
sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de  
componentes.  
1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen  
te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.  
2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn  
ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen  
daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.  
3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de  
garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze  
onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".  
1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas  
peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.  
2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o  
reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa  
adicional, dependendo do tipo de serviço de garantia destinado ao produto.  
3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a  
garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a  
marca “No” (Não), no catálogo de peças ilustrado.  
Illustrated parts catalog 20  
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Illustrated parts catalog 21  
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Removal and replacement procedures  
Required tools  
You need the following items for some procedures:  
T-15 Torx screwdriver (provided inside the access panel)  
HP Insight Diagnostics software ("HP Insight Diagnostics" on page 50)  
Safety considerations  
Before performing service procedures, review all the safety information.  
Preventing electrostatic discharge  
To prevent damaging the system, be aware of the precautions you need to follow when setting up the  
system or handling parts. A discharge of static electricity from a finger or other conductor may damage  
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the  
device.  
To prevent electrostatic damage:  
Avoid hand contact by transporting and storing products in static-safe containers.  
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.  
Place parts on a grounded surface before removing them from their containers.  
Avoid touching pins, leads, or circuitry.  
Always be properly grounded when touching a static-sensitive component or assembly.  
Server blade warnings and cautions  
WARNING: To reduce the risk of shock or injury from high-current electrical energy, do not  
remove the server blade access panel and then install the server blade into the enclosure.  
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the  
internal system components to cool before touching them.  
CAUTION: Do not operate the server blade with the access panel removed. Operating the  
server blade in this manner results in improper airflow and improper cooling that can lead to  
thermal damage.  
Removal and replacement procedures 22  
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CAUTION: When performing non-hot-plug operations, you must power down the server blade  
and/or the system. However, it may be necessary to leave the server blade powered up when  
performing other operations, such as hot-plug installations or troubleshooting.  
Symbols on equipment  
The following symbols may be placed on equipment to indicate the presence of potentially hazardous  
conditions.  
This symbol indicates the presence of hazardous energy circuits or electric shock  
hazards. Refer all servicing to qualified personnel.  
WARNING: To reduce the risk of injury from electric shock hazards, do not open this  
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.  
This symbol indicates the presence of electric shock hazards. The area contains no  
user or field serviceable parts. Do not open for any reason.  
WARNING: To reduce the risk of injury from electric shock hazards, do not open this  
enclosure.  
This symbol on an RJ-45 receptacle indicates a network interface connection.  
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment,  
do not plug telephone or telecommunications connectors into this receptacle.  
This symbol indicates the presence of a hot surface or hot component. If this surface is  
contacted, the potential for injury exists.  
WARNING: To reduce the risk of injury from a hot component, allow the surface to  
cool before touching.  
This symbol indicates that the component exceeds the recommended weight for one  
individual to handle safely.  
6.44 kg  
WARNING: To reduce the risk of personal injury or damage to the equipment,  
observe local occupational health and safety requirements and guidelines for manual  
material handling.  
14.20 lb  
These symbols, on power supplies or systems, indicate that the equipment is supplied  
by multiple sources of power.  
WARNING: To reduce the risk of injury from electric shock, remove all power cords  
to completely disconnect power from the system.  
Server blade preparation  
To service any internal server blade component, power down the server blade and remove it from the  
enclosure.  
Removal and replacement procedures 23  
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Power down the server blade  
Before powering down the server blade for any upgrade or maintenance procedures, perform a backup  
of critical server data and programs.  
Depending on the Onboard Administrator configuration, use one of the following methods to power down  
the server blade:  
Use a virtual power button selection through iLO 2.  
This method initiates a controlled remote shutdown of applications and the OS before the server  
blade enters standby mode.  
Press and release the Power On/Standby button.  
This method initiates a controlled shutdown of applications and the OS before the server blade  
enters standby mode.  
Press and hold the Power On/Standby button for more than 4 seconds to force the server blade to  
shut down.  
This method forces the server blade to enter standby mode without properly exiting applications and  
the OS. It provides an emergency shutdown method in the event of a hung application.  
IMPORTANT: When the server blade is in standby mode, auxiliary power is still being  
provided. To remove all power from the server blade, remove the server blade from the  
enclosure.  
After initiating a virtual power down command, be sure that the server blade goes into standby mode by  
observing that the system power LED is amber.  
Remove the server blade  
To remove the component:  
1.  
2.  
3.  
Identify the proper server blade.  
Power down the server blade (on page 24).  
Remove the server blade.  
Removal and replacement procedures 24  
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4.  
Place the server blade on a flat, level work surface.  
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the  
internal system components to cool before touching them.  
CAUTION: To prevent damage to electrical components, properly ground the server blade  
before beginning any installation procedure. Improper grounding can cause ESD.  
Access panel  
To remove the component:  
1.  
2.  
3.  
4.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Lift the access panel latch and slide the access panel to the rear.  
Remove the access panel.  
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the  
internal system components to cool before touching them.  
CAUTION: To prevent damage to electrical components, properly ground the server blade  
before beginning any installation procedure. Improper grounding can cause ESD.  
To replace the component:  
1.  
Place the access panel on top of the server blade with the hood latch open. Allow the panel to  
extend past the rear of the server blade approximately 0.8 cm (0.2 in).  
2.  
3.  
Engage the anchoring pin with the corresponding hole in the latch.  
Push down on the hood latch. The access panel slides to a closed position.  
Hard drive blank  
CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade  
or the enclosure unless all hard drive and device bays are populated with either a component  
or a blank.  
Removal and replacement procedures 25  
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Remove the component as indicated.  
To replace the blank, slide the blank into the bay until it locks into place.  
Hard drive  
To remove the component:  
1.  
Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and  
2.  
3.  
Back up all server data on the hard drive.  
Remove the hard drive.  
Removal and replacement procedures 26  
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To replace the component:  
1. Prepare the hard drive.  
2.  
Install the hard drive.  
FBDIMM  
CAUTION: Use only HP FBDIMMs. FBDIMMs from other sources may adversely affect data  
integrity.  
To remove the component:  
1.  
2.  
3.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Removal and replacement procedures 27  
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4.  
Remove the FBDIMM.  
To replace the component, reverse the removal procedure.  
Hard drive backplane  
Some models of this server blade do not include a hard drive backplane.  
To remove the component:  
1.  
2.  
3.  
4.  
5.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Remove all hard drive blanks ("Hard drive blank" on page 25).  
CAUTION: Remove all hard drives and hard drive blanks before removing the hard drive  
backplane.  
Removal and replacement procedures 28  
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6.  
Remove the hard drive backplane. Use the backplane retainer to disengage the hard drive  
backplane from the connector.  
To replace the component:  
1.  
Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board.  
2.  
3.  
4.  
5.  
Install the hard drives ("Hard drive" on page 26).  
Install the hard drive blanks ("Hard drive blank" on page 25).  
Install the access panel ("Access panel" on page 25).  
Install the server blade.  
Hard drive backplane retainer  
To remove the component:  
1.  
Power down the server blade (on page 24).  
Removal and replacement procedures 29  
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2.  
3.  
4.  
5.  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Remove all hard drives ("Hard drive" on page 26).  
Remove all hard drive blanks ("Hard drive blank" on page 25).  
CAUTION: Remove all hard drives and hard drive blanks before removing the hard drive  
backplane.  
6.  
7.  
Remove the hard drive backplane ("Hard drive backplane" on page 28).  
Remove the hard drive backplane retainer.  
To replace the component:  
1.  
Install the hard drive backplane retainer.  
2.  
3.  
Install the hard drive backplane ("Hard drive backplane" on page 28).  
Install the hard drives ("Hard drive" on page 26).  
Removal and replacement procedures 30  
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4.  
5.  
6.  
Install the hard drive blanks ("Hard drive blank" on page 25).  
Install the access panel ("Access panel" on page 25).  
Install the server blade.  
Front panel/hard drive cage assembly  
To remove the component:  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Remove all hard drive blanks ("Hard drive blank" on page 25).  
Remove the hard drive backplane ("Hard drive backplane" on page 28).  
Remove the front panel/hard drive cage assembly.  
To replace the component, reverse the removal procedure.  
Mezzanine card  
Optional mezzanine cards enable network connectivity and provide Fibre Channel support. For  
mezzanine card locations, see the system board components (on page 56).  
To remove the component:  
1.  
2.  
3.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Removal and replacement procedures 31  
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4.  
Remove the mezzanine card.  
To replace the component:  
1.  
Install the mezzanine card. Press down on the connector to seat the card.  
2.  
3.  
Install the access panel ("Access panel" on page 25).  
Install the server blade.  
HP Smart Array E200i Controller cache module  
To remove the component:  
1.  
2.  
3.  
4.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Remove all hard drives ("Hard drive" on page 26).  
Removal and replacement procedures 32  
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5.  
6.  
7.  
Remove all hard drive blanks ("Hard drive blank" on page 25).  
Remove the hard drive backplane ("Hard drive backplane" on page 28).  
Remove the Smart Array E200i Controller cache module.  
To replace the component, reverse the removal procedure.  
HP Smart Array E200i Controller battery pack  
To remove the component:  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Remove all hard drive blanks ("Hard drive blank" on page 25).  
Remove the hard drive backplane ("Hard drive backplane" on page 28).  
Remove the Smart Array E200i Controller cache module ("HP Smart Array E200i Controller cache  
module" on page 32).  
Removal and replacement procedures 33  
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8.  
Remove the Smart Array E200i Controller battery pack.  
To replace the component, reverse the removal procedure.  
Server blade handle  
To remove the component:  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Remove all hard drives ("Hard drive" on page 26).  
Remove all hard drive blanks ("Hard drive blank" on page 25).  
Remove the hard drive backplane ("Hard drive backplane" on page 28).  
Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on  
page 31).  
Removal and replacement procedures 34  
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8.  
Remove the server blade handle.  
To replace the component, reverse the removal procedure.  
Release button  
To remove the component:  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Remove all hard drives ("Hard drive" on page 26).  
Remove all hard drive blanks ("Hard drive blank" on page 25).  
Remove the hard drive backplane ("Hard drive backplane" on page 28).  
Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on  
page 31).  
Removal and replacement procedures 35  
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8.  
Remove the release button.  
To replace the component, reverse the removal procedure.  
Heatsink  
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the  
internal system components to cool before touching them.  
To remove the component:  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Remove all hard drives ("Hard drive" on page 26).  
Remove all hard drive blanks ("Hard drive blank" on page 25).  
Remove the hard drive backplane ("Hard drive backplane" on page 28).  
Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on  
page 31).  
Removal and replacement procedures 36  
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8.  
Remove the heatsink.  
To replace the component:  
1.  
Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to  
evaporate before continuing.  
2.  
Remove the thermal interface protective cover from the heatsink.  
CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an  
"X" pattern).  
Removal and replacement procedures 37  
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3.  
Install the heatsink.  
4.  
Install the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on page  
31).  
5.  
6.  
7.  
8.  
9.  
Install the hard drive backplane ("Hard drive backplane" on page 28).  
Install the hard drives ("Hard drive" on page 26).  
Install the hard drive blanks ("Hard drive blank" on page 25).  
Install the access panel ("Access panel" on page 25).  
Install the server blade.  
Processor  
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the  
internal system components to cool before touching them.  
CAUTION: To prevent possible server malfunction, do not mix processors of different speeds or  
cache sizes. Refer to the label on the processor heatsink for a description of the processor.  
CAUTION: To prevent possible server blade overheating, always populate processor socket 2  
with a processor and a heatsink or a processor socket cover and a heatsink blank.  
IMPORTANT: Processor socket 1 must always be populated. If processor socket 1 is empty, the  
server blade does not power up.  
To remove the component:  
1.  
2.  
3.  
4.  
5.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Remove all hard drives ("Hard drive" on page 26).  
Remove all hard drive blanks ("Hard drive blank" on page 25).  
Removal and replacement procedures 38  
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6.  
7.  
Remove the hard drive backplane ("Hard drive backplane" on page 28).  
Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on  
page 31).  
8.  
9.  
Remove the heatsink ("Heatsink" on page 36).  
Open the processor retaining latch and the processor socket retaining bracket.  
10. Using your fingers, remove the failed processor.  
To replace the component:  
IMPORTANT: Be sure the processor remains inside the processor installation tool.  
Removal and replacement procedures 39  
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1.  
If the processor has separated from the installation tool, carefully re-insert the processor in the tool.  
2.  
Align the processor installation tool with the socket and install the spare processor.  
CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides  
on the processor and socket to properly align the processor with the socket. Refer to the server  
blade hood label for specific instructions.  
Removal and replacement procedures 40  
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3.  
Press down firmly until the processor installation tool clicks and separates from the processor, and  
then remove the processor installation tool.  
4.  
Close the processor retaining latch and the processor socket retaining bracket.  
5.  
Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to  
evaporate before continuing.  
Removal and replacement procedures 41  
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6.  
Apply all the grease to the top of the processor in one of the following patterns to ensure even  
distribution:  
CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an  
"X" pattern).  
7.  
Install the heatsink.  
8.  
9.  
Install the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on page  
31).  
Install the hard drive backplane ("Hard drive backplane" on page 28).  
10. Install the hard drive blanks ("Hard drive blank" on page 25).  
11. Install the hard drives ("Hard drive" on page 26).  
12. Install the access panel ("Access panel" on page 25).  
13. Install the server blade.  
Removal and replacement procedures 42  
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System board  
To remove the component:  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Remove all hard drives ("Hard drive" on page 26).  
Remove all hard drive blanks ("Hard drive blank" on page 25).  
Remove the hard drive backplane ("Hard drive backplane" on page 28).  
Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on  
page 31).  
8.  
9.  
Remove all FBDIMMs ("FBDIMM" on page 27).  
Remove any mezzanine cards ("Mezzanine card" on page 31).  
10. Remove the heatsink ("Heatsink" on page 36).  
11. Open the processor retaining latch and the processor socket retaining bracket.  
CAUTION: To avoid damage to the processor:  
Handle the processor only by the edges.  
Do not touch the bottom of the processor, especially the contact area.  
Removal and replacement procedures 43  
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12. Using your fingers, remove the processor from the failed system board.  
CAUTION: To avoid damage to the system board:  
Do not touch the processor socket contacts.  
Always install the processor socket cover after removing the processor from the socket.  
Do not tilt or slide the processor when lowering the processor into the socket.  
13. Remove the system board assembly.  
To replace the system board:  
Removal and replacement procedures 44  
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1.  
Install the spare system board.  
2.  
Prepare the processor socket on the spare system board:  
a. Open the processor retaining latch and the processor socket retaining bracket.  
Removal and replacement procedures 45  
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b. Remove the processor socket protective cover.  
3.  
4.  
Install the processor socket cover onto the processor socket of the failed system board.  
Install the processor on the spare system board.  
CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides  
on the processor and socket to properly align the processor with the socket. Refer to the server  
blade hood label for specific instructions.  
CAUTION: Always install the processor parallel to the system board to avoid damage to the  
pins.  
Removal and replacement procedures 46  
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5.  
Close the processor retaining latch and the processor socket retaining bracket.  
6.  
7.  
Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab.  
Allow the alcohol to evaporate before continuing.  
Apply all the grease to the top of the processor in one of the following patterns to ensure even  
distribution:  
8.  
9.  
Install the heatsink ("Heatsink" on page 36).  
IMPORTANT: Install all components with the same configuration that was used on the failed  
system board.  
Install all components removed from the failed system board.  
10. Install the hard drives ("Hard drive" on page 26).  
11. Install the hard drive blanks ("Hard drive blank" on page 25).  
12. Install the access panel ("Access panel" on page 25).  
13. Power up the server blade.  
Removal and replacement procedures 47  
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After you replace the system board, you must re-enter the server serial number and the product ID.  
1.  
2.  
3.  
During the server startup sequence, press the F9 key to access RBSU.  
Select the System Options menu.  
Select Serial Number. The following warning is displayed:  
WARNING! WARNING! WARNING! The serial number is loaded into the system  
during the manufacturing process and should NOT be modified. This option  
should only be used by qualified service personnel. This value should  
always match the serial number sticker located on the chassis.  
4.  
5.  
6.  
7.  
8.  
9.  
Press the Enter key to clear the warning.  
Enter the serial number and press the Enter key.  
Select Product ID.  
Enter the product ID and press the Enter key.  
Press the Esc key to close the menu.  
Press the Esc key to exit RBSU.  
10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot.  
System battery  
If the server blade no longer automatically displays the correct date and time, you may need to replace  
the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.  
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium  
pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not  
properly handled. To reduce the risk of personal injury:  
Do not attempt to recharge the battery.  
Do not expose the battery to temperatures higher than 60°C (140°F).  
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.  
Replace only with the spare designated for this product.  
To remove the component:  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Power down the server blade (on page 24).  
Remove the server blade (on page 24).  
Remove the access panel ("Access panel" on page 25).  
Remove all hard drive blanks ("Hard drive blank" on page 25).  
Remove the hard drive backplane ("Hard drive backplane" on page 28).  
Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on  
page 31).  
Removal and replacement procedures 48  
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8.  
Remove the system board.  
9.  
Identify the battery location ("System board components" on page 56).  
10. Remove the battery.  
IMPORTANT: Replacing the system board battery resets the system ROM to its default  
configuration. After replacing the battery, reconfigure the system through RBSU.  
To replace the component, reverse the removal procedure.  
Removal and replacement procedures 49  
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Diagnostic tools  
Troubleshooting resources  
The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and  
comprehensive courses of action for fault isolation and identification, error message interpretation, issue  
resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-  
specific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a  
language:  
The HP BladeSystem c-Class Enclosure Troubleshooting Guide provides procedures and solutions for  
troubleshooting HP BladeSystem c-Class enclosures. This guide explains how to use the Insight Display to  
troubleshoot enclosures, and it includes a flowchart to help you navigate the troubleshooting process. To  
view the guide, see the HP website (http://www.hp.com/support/BladeSystem_Enclosure_TSG_en).  
HP Insight Diagnostics  
HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online  
versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify  
server blade installations, troubleshoot problems, and perform repair validation.  
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the  
OS is not running. To run this utility, launch the SmartStart CD.  
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and  
other related data needed for effective server blade management. Available in Microsoft® Windows®  
and Linux versions, the utility helps to ensure proper system operation.  
For more information or to download the utility, refer to the HP website  
HP Insight Diagnostics survey functionality  
HP Insight Diagnostics (on page 50) provides survey functionality that gathers critical hardware and  
software information on ProLiant server blades.  
Diagnostic tools 50  
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This functionality supports operating systems that may not be supported by the server blade. For operating  
systems supported by the server blade, see the HP website (http://www.hp.com/go/supportos).  
If a significant change occurs between data-gathering intervals, the survey function marks the previous  
information and overwrites the survey data files to reflect the latest changes in the configuration.  
Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can  
be installed through the HP PSP.  
NOTE: The current version of SmartStart provides the memory spare part numbers for the  
server blade. To download the latest version, see the HP website  
Integrated Management Log  
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each  
event with 1-minute granularity.  
You can view recorded events in the IML in several ways, including the following:  
From within HP SIM ("HP Systems Insight Manager" on page 51)  
From within Survey Utility  
From within operating system-specific IML viewers  
o
o
o
For NetWare: IML Viewer  
For Windows®: IML Viewer  
For Linux: IML Viewer Application  
From within the iLO 2 user interface  
From within HP Insight Diagnostics (on page 50)  
For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.  
Array Diagnostic Utility  
The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage  
controllers and disk drives. This report provides vital information to assist in identifying faults or conditions  
that may require attention. ADU can be accessed from the SmartStart CD or downloaded from the HP  
HP Systems Insight Manager  
HP SIM is a web-based application that allows system administrators to accomplish normal administrative  
tasks from any remote location, using a web browser. HP SIM provides device management capabilities  
that consolidate and integrate management data from HP and third-party devices.  
IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for  
processors, SAS and SCSI hard drives, and memory modules.  
For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or  
the HP SIM website (http://www.hp.com/go/hpsim).  
Diagnostic tools 51  
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HP Instant Support Enterprise Edition  
ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a  
feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to  
identify and prevent potential critical problems. Through remote diagnostic scripts and vital system  
configuration information collected about your systems, ISEE enables fast restoration of your systems.  
Install ISEE on your systems to help mitigate risk and prevent potential critical problems.  
For more information on ISEE, refer to the HP website  
For installation information, refer to the HP ISEE Client Installation and Upgrade Guide  
Web-Based Enterprise Service  
WEBES enables administrators to manage hardware events proactively, either locally or online. The  
service provides real-time multiple event analysis, crash analysis, and notification, locally through SMTP  
and remotely through ISEE for OpenVMS, Tru64, and Microsoft® Windows® operating system binary  
error logs.  
For more information, refer to the HP website (http://h18000.www1.hp.com/support/svctools/).  
Open Services Event Manager  
OSEM is a standalone tool that performs real-time reactive and proactive service event filtering, analysis,  
and notification. The tool gathers event data from SNMP traps or information provided over an HTTP  
interface and notifies an administrator or HP through SMTP and ISEE.  
For more information, refer to the HP website (http://h18000.www1.hp.com/support/svctools/).  
Diagnostic tools 52  
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Server component identification  
Front panel components  
Item  
1
Description  
Hard drive bay 1  
Power On/Standby button  
SUV connector*  
2
3
4
Hard drive bay 2  
Server blade handle  
Release button  
5
6
7
Serial label pull tab  
* The SUV connector and the HP c-Class Blade SUV cable are for some server blade configuration and diagnostic  
procedures.  
Server component identification 53  
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Front panel LEDs  
Item  
Description  
Status  
1
UID LED  
Blue = Identified  
Blue flashing = Active remote management  
Off = No active remote management  
Green = Normal  
2
Health LED  
Flashing = Booting  
Amber = Degraded condition  
Red = Critical condition  
Green = Network linked  
Green flashing = Network activity  
Off = No link or activity  
Green = Network linked  
Green flashing = Network activity  
Off = No link or activity  
Green = On  
3
4
5
NIC 1 LED*  
NIC 2 LED*  
System power LED  
Amber = Standby (auxiliary power available)  
Off = Off  
* Actual NIC numbers depend on several factors, including the operating system installed on the server blade.  
Server component identification 54  
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SAS and SATA hard drive LEDs  
Item  
1
Description  
Fault/UID LED (amber/blue)  
Online LED (green)  
2
SAS and SATA hard drive LED combinations  
Online/activity  
LED (green)  
Fault/UID LED  
(amber/blue)  
Interpretation  
On, off, or flashing Alternating amber  
and blue  
The drive has failed, or a predictive failure alert has been  
received for this drive; it also has been selected by a  
management application.  
On, off, or flashing Steadily blue  
The drive is operating normally, and it has been selected by a  
management application.  
On  
Amber, flashing  
regularly (1 Hz)  
A predictive failure alert has been received for this drive.  
Replace the drive as soon as possible.  
On  
Off  
The drive is online, but it is not active currently.  
Flashing regularly Amber, flashing  
(1 Hz) regularly (1 Hz)  
Do not remove the drive. Removing a drive may terminate the  
current operation and cause data loss.  
The drive is part of an array that is undergoing capacity  
expansion or stripe migration, but a predictive failure alert has  
been received for this drive. To minimize the risk of data loss, do  
not replace the drive until the expansion or migration is  
complete.  
Flashing regularly Off  
(1 Hz)  
Do not remove the drive. Removing a drive may terminate the  
current operation and cause data loss.  
The drive is rebuilding, or it is part of an array that is undergoing  
capacity expansion or stripe migration.  
Server component identification 55  
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Online/activity  
LED (green)  
Fault/UID LED  
(amber/blue)  
Interpretation  
Flashing irregularly Amber, flashing  
regularly (1 Hz)  
The drive is active, but a predictive failure alert has been  
received for this drive. Replace the drive as soon as possible.  
Flashing irregularly Off  
The drive is active, and it is operating normally.  
Off  
Steadily amber  
A critical fault condition has been identified for this drive, and  
the controller has placed it offline. Replace the drive as soon as  
possible.  
Off  
Off  
Amber, flashing  
regularly (1 Hz)  
A predictive failure alert has been received for this drive.  
Replace the drive as soon as possible.  
Off  
The drive is offline, a spare, or not configured as part of an  
array.  
System board components  
Item  
1
Description  
System board thumbscrew  
Processor socket 2  
2
3
Processor socket 1 (populated)  
Hard drive backplane connector  
FBDIMMs (8)  
4
5
6
Embedded NICs (2)  
7
Mezzanine connector 1 [Type I mezzanine only (shown)]  
Battery  
8
9
Mezzanine connector 2 [Type I (shown) or Type II mezzanine]  
10  
11  
System maintenance switch (SW2)  
System board thumbscrew  
Server component identification 56  
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Item  
Description  
12  
Enclosure connector  
The symbols  
correspond to the symbols located on the interconnect bays. For more information, see the  
HP ProLiant BL460c Server Blade Installation Instructions that ship with the server blade.  
Mezzanine connector definitions  
Item  
PCIe  
Mezzanine connector 1  
Mezzanine connector 2  
x4, Type I mezzanine card only  
x8, Type 1 or II mezzanine card  
A PCIe x4 mezzanine connector supports x8 cards at up to x4 speeds. A PCIe x8 mezzanine connector supports x16  
cards at up to x8 speeds.  
FBDIMM slot numbering  
FBDIMM slots  
1 and 3  
Memory bank  
Memory branch  
A
B
0
1
0
1
5 and 7  
2 and 4  
C
D
6 and 8  
System maintenance switch  
Position  
Function  
Default  
Off  
1*  
2
iLO 2 security override  
Configuration lock  
Reserved  
Off  
3
Off  
4
Reserved  
Off  
Server component identification 57  
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Position  
Function  
Default  
Off  
5*  
6*  
7
Password disabled  
Reset configuration  
Reserved  
Off  
Off  
8
Reserved  
Off  
*To access redundant ROM, set S1, S5, and S6 to ON.  
Hard drive backplane components  
Some models of this server blade do not include a hard drive backplane.  
Item  
1
Description  
Hard drive backplane thumbscrews (5)  
Smart Array E200i Controller cache module  
Internal USB connector  
2
3
Server component identification 58  
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HP c-Class Blade SUV Cable  
Item  
Connector  
Description  
1
Server blade  
For connecting to the SUV connector on the  
server blade front panel  
2
3
4
Video  
USB  
For connecting a video monitor  
For connecting up to two USB devices  
Serial  
For trained personnel to connect a null modem  
serial cable and perform advanced diagnostic  
procedures  
Server component identification 59  
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Specifications  
Environmental specifications  
Specification  
Temperature range*  
Operating  
Value  
10°C to 35°C (50°F to 95°F)  
-40°C to 60°C (-40°F to 140°F)  
-20°C to 60°C (-4°F to 140°F)  
Shipping  
Storage  
Maximum wet bulb temperature 30°C (86°F)  
Relative humidity  
(noncondensing)**  
Operating  
Shipping  
Storage  
10% to 90%  
10% to 90%  
10% to 95%  
* All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1,000 ft) to  
3048 m (10,000 ft) is applicable. No direct sunlight allowed. Upper operating limit is 3,048m (10,000 ft) or 70  
Kpa/10.1 psia. Upper non-operating limit is 9,144 m (30,000 ft) or 30.3 KPa/4.4 psia.  
** Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for  
storage corresponds to a pressure minimum of 70 KPa.  
Server blade specifications  
Specification  
Height  
Value  
5.56 cm (2.19 in)  
50.95 cm (20.06 in)  
18.16 cm (7.15 in)  
6.44 kg (14.20 lb)  
5.82 kg (12.82 lb)  
Depth  
Width  
Weight (maximum)  
Weight (no drives installed)  
Specifications 60  
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Acronyms and abbreviations  
ADU  
Array Diagnostics Utility  
BBWC  
battery-backed write cache  
CSR  
Customer Self Repair  
ESD  
electrostatic discharge  
FBDIMM  
fully buffered DIMM  
FC  
Fibre Channel  
HBA  
host bus adapter  
I/O  
input/output  
iLO 2  
Integrated Lights-Out 2  
IML  
Integrated Management Log  
LED  
light-emitting diode  
NIC  
network interface controller  
Acronyms and abbreviations 61  
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PCI  
peripheral component interface  
PCIe  
peripheral component interconnect express  
RBSU  
ROM-Based Setup Utility  
ROM  
read-only memory  
SAS  
serial attached SCSI  
SATA  
serial ATA  
SFF  
small form-factor  
SIM  
Systems Insight Manager  
SUV  
serial, USB, video  
UID  
unit identification  
UPS  
uninterruptible power system  
USB  
universal serial bus  
Acronyms and abbreviations 62  
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Index  
A
H
ADU (Array Diagnostic Utility) 51  
Array Diagnostic Utility (ADU) 51  
hard drive backplane connector 56, 58  
hard drive bays 53  
hard drive LEDs 55  
hard drives, determining status of 55  
B
backplane, hard drive 28, 58  
battery-backed write cache battery pack 16, 33  
C
HP c-Class Blade SUV Cable 16, 53, 59  
HP Insight Diagnostics 22, 50  
cache module 16, 32  
cautions 22  
component identification 53, 55  
I
connectors 53  
CSR (customer self repair) 5  
customer self repair (CSR) 5  
iLO 2 (Integrated Lights-Out 2) 24  
IML (Integrated Management Log) 51  
Insight Diagnostics 22, 50  
D
Integrated Lights-Out 2 (iLO 2) 24  
Integrated Management Log (IML) 51  
diagnostic tools 50  
diagnostics utility 50  
E
L
electrostatic discharge 22  
enclosure connector 56  
LED, system power 54  
LEDs, hard drive 55  
LEDs, NIC 54  
LEDs, unit identification (UID) 54  
local I/O cable 16  
F
FBDIMM slot locations 56, 57  
features 53  
front panel buttons 53  
front panel components 53  
front panel LEDs 54  
M
management tools 50  
front panel/hard drive cage assembly 16, 31  
mezzanine board connectors 56  
mezzanine boards 16, 31  
mezzanine connector covers 16  
Index 63  
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mezzanine connectors 56, 57  
V
video connector 59  
video connector cabling 59  
N
NIC (network interface card) 56  
W
P
part numbers 16  
Power On/Standby button 53  
processor socket 56  
processor socket cover 16  
R
release button 16, 35, 53  
removing the access panel 25  
removing the server blade 24  
required tools 22  
S
safety considerations 22  
safety information 22  
SAS hard drive LEDs 55  
SATA hard drive LEDs 55  
serial connector 59  
Smart Array E200i Controller components 32, 33  
specifications, server blade 60  
static electricity 22  
SUV connector 53, 59  
system battery 16, 48  
system board thumbscrews 56  
system maintenance switch 56, 57  
T
Torx screwdriver 22  
troubleshooting 50  
U
USB connectors 58, 59  
Index 64  
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