HP Hewlett Packard Server SL165Z G7 User Manual

HP ProLiant SL165z G7 Server  
Maintenance and Service Guide  
Part number 602406-001  
First edition March 2010  
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Contents  
Contents  
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Contents  
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Customer self repair  
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and  
allow for greater flexibility in performing defective parts replacement. If during the diagnosis period  
HP (or HP service providers or service partners) identifies that the repair can be accomplished by the  
use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of  
CSR parts:  
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace  
these parts, you will be charged for the travel and labor costs of this service.  
Optional—Parts for which customer self repair is optional. These parts are also designed for  
customer self repair. If, however, you require that HP replace them for you, there may or may not  
be additional charges, depending on the type of warranty service designated for your product.  
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer  
warranty, HP requires that an authorized service provider replace the part. These parts are identified  
as "No" in the Illustrated Parts Catalog.  
Based on availability and where geography permits, CSR parts will be shipped for next business day  
delivery. Same day or four-hour delivery may be offered at an additional charge where geography  
permits. If assistance is required, you can call the HP Technical Support Center and a technician will  
help you over the telephone. HP specifies in the materials shipped with a replacement CSR part  
whether a defective part must be returned to HP. In cases where it is required to return the defective  
part to HP, you must ship the defective part back to HP within a defined period of time, normally five  
(5) business days. The defective part must be returned with the associated documentation in the  
provided shipping material. Failure to return the defective part may result in HP billing you for the  
replacement. With a customer self repair, HP will pay all shipping and part return costs and  
determine the courier/carrier to be used.  
For more information about HP's Customer Self Repair program, contact your local service provider.  
For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair).  
Parts only warranty service  
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only  
warranty service, HP will provide replacement parts free of charge.  
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace  
these parts, you will be charged for the travel and labor costs of this service.  
Customer self repair  
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Réparation par le client (CSR)  
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le  
client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses.  
Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la  
réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux  
catégories de pièces CSR:  
Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous  
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service  
vous seront facturés.  
Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont  
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous  
demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le  
type de garantie applicable à votre produit.  
REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même  
la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit  
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le  
Catalogue illustré.  
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre  
situation géographique. Si votre situation géographique le permet et que vous demandez une  
livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une  
assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés  
avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si  
c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et  
sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce  
défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une  
pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de  
courses ou le transporteur à utiliser.  
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour  
plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP  
Service de garantie "pièces seules"  
Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces  
de rechange fournies par HP ne sont pas facturées.  
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous  
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous  
seront facturés.  
Customer self repair  
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Riparazione da parte del cliente  
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti  
difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati  
direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di  
servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo  
spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR:  
Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne  
affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il  
servizio.  
Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di  
componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,  
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il  
prodotto.  
NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per  
rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza  
autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.  
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro  
il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un  
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica  
di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR,  
HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del  
componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente  
cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione  
associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare  
la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene  
tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.  
Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il  
programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair).  
Servizio di garanzia per i soli componenti  
La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di  
garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio.  
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la  
riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le  
spese di spedizione e di manodopera per il servizio.  
Customer self repair  
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Customer self repair  
HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und  
höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP  
Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden  
kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien  
unterteilt:  
Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist.  
Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und  
Arbeitskosten für diesen Service berechnet.  
Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch  
für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP  
vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen  
Garantiebedingungen zusätzliche Kosten anfallen.  
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des  
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten  
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.  
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag  
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden  
gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support  
Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit  
einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP  
zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken,  
müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5)  
Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung  
zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht  
zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair  
kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-  
/Frachtdienst.  
Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem  
Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP  
Parts-only warranty service (Garantieservice  
ausschließlich für Teile)  
Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice  
ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP  
Ersatzteile kostenlos zur Verfügung.  
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den  
Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für  
diesen Service berechnet.  
Customer self repair  
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Reparaciones del propio cliente  
Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar  
(Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad  
a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico,  
HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a  
cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para  
que realice su sustitución. Los componentes CSR se clasifican en dos categorías:  
Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si  
solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los  
gastos de desplazamiento y de mano de obra de dicho servicio.  
Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos  
componentes también están diseñados para que puedan ser reparados por el usuario. Sin  
embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales,  
dependiendo del tipo de servicio de garantía correspondiente al producto.  
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario.  
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios  
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la  
palabra "No" en el catálogo ilustrado de componentes.  
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que  
lleguen a su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede  
solicitar la entrega en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia  
técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de  
un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los  
componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario  
devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado,  
normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la  
documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso  
requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo  
el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la  
empresa de transporte que se utilice para dicho servicio.  
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP,  
póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para  
Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).  
Servicio de garantía exclusivo de componentes  
La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes.  
Según las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de  
repuesto sin cargo adicional alguno.  
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de  
componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos  
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de  
dicho servicio.  
Customer self repair  
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Customer self repair  
Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot  
een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is.  
Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP  
Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-  
onderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee  
kunt vervangen. Er zijn twee categorieën CSR-onderdelen:  
Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze  
onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in  
rekening gebracht.  
Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen  
zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te  
vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type  
garantieservice voor het product.  
OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In  
verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner  
worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt  
met "Nee".  
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op  
de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten  
worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een  
HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de  
documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden  
geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte  
onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het  
defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het  
meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het  
vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle  
verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke  
koerier/transportonderneming hiervoor wordt gebruikt.  
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair  
programma van HP. Informatie over Service Partners vindt u op de HP website  
Garantieservice "Parts Only"  
Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de  
bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter  
beschikking stellen.  
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt  
deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in  
rekening gebracht.  
Customer self repair 10  
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Reparo feito pelo cliente  
Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a  
minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se,  
durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o  
reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente  
ao cliente. Existem duas categorias de peças CSR:  
Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua  
essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.  
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são  
projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode  
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia  
destinado ao produto.  
OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim  
de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas  
peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.  
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil  
após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro  
horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o  
Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos  
materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP.  
Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período  
determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a  
documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá  
cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de  
transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado.  
Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato  
com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP  
Serviço de garantia apenas para peças  
A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os  
termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar  
nenhuma taxa.  
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua  
essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.  
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Illustrated parts catalog  
Mechanical components  
Item Description  
Spare part number  
Customer self repair  
1
Fan blank  
2A  
2B  
3
Air baffle 1  
607824-001  
610857-001  
Mandatory  
Mandatory  
Air baffle, DIMM  
1U tray for 165z system  
PCIe x16 riser card bracket  
PCIe x4 storage card cage  
Top cover  
4
5
6
1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these  
parts, you will be charged for the travel and labor costs of this service.  
2Optional—Parts for which customer self repair is optional. These parts are also designed for  
customer self repair. If, however, you require that HP replace them for you, there may or may not be  
additional charges, depending on the type of warranty service designated for your product.  
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3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer  
warranty, HP requires that an authorized service provider replace the part. These parts are identified  
as "No" in the Illustrated Parts Catalog.  
1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous  
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous  
seront facturés.  
2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont  
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous  
demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type  
de garantie applicable à votre produit.  
3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la  
réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit  
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le  
Catalogue illustré.  
1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente  
ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il  
servizio.  
2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque  
di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,  
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.  
3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente.  
Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza  
autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.  
1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden  
müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten  
für diesen Service berechnet.  
2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind  
auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP  
vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen  
Garantiebedingungen zusätzliche Kosten anfallen.  
3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des  
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten  
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.  
1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es  
obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse  
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.  
2Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional.  
Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin  
embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales,  
dependiendo del tipo de servicio de garantía correspondiente al producto.  
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3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario.  
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios  
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la  
palabra “No” en el catálogo ilustrado de componentes.  
1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt  
deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.  
2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze  
onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen  
voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het  
type garantieservice voor het product.  
3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband  
met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden  
vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met  
"Nee".  
1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP  
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.  
2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são  
projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode  
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado  
ao produto.  
3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de  
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças  
estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.  
Illustrated parts catalog 18  
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System components  
Item Description  
Spare Part Number Customer Self Repair  
1
2
3
System fan  
576898-001  
Mandatory  
PCIe x4 riser card  
Processors, OpteronAMD Opteron  
AMD Opteron 6164HE 12c 1.7 Ghz  
AMD Opteron 6124HE 8c 1.8Ghz 55W  
AMD Opteron 6168 12c 1.9 Ghz 75W  
AMD Opteron 6128HE 8c 2.0Ghz 55W  
AMD Opteron 6136 8c 2.4 Ghz 75W  
AMD Opteron 6172 12c 2.1 Ghz 75W  
AMD Opteron 6134 8c 2.3 Ghz 75W  
AMD Opteron 6176SE 12c 2.3 Ghz  
AMD Opteron 6174 12c 2.2 Ghz  
AMD Opteron 6128 8c 2.0 Ghz 75W  
Card reader board (Optional)  
System board  
598730-001  
602104-001  
602108-001  
583751-001  
583753-001  
583755-001  
583752-001  
599220-001  
598729-001  
598732-001  
586010-001  
603887-001  
516806-001  
603888-001  
Optional  
Optional  
Optional  
Optional  
Optional  
Optional  
Optional  
Optional  
Optional  
Optional  
Optional  
Optional  
Optional  
Optional  
4
5
6
7
8
Management controller board (Optional)  
Processor heat sink  
Memory modules  
Illustrated parts catalog 20  
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Item Description  
Spare Part Number Customer Self Repair  
DIMM,2GB PC3-10600R,128Mx8,RoHS  
595094-001  
595095-001  
595096-001  
595097-001  
595098-001  
595099-001  
595100-001  
595101-001  
Mandatory  
Mandatory  
Mandatory  
Mandatory  
Mandatory  
Mandatory  
Mandatory  
Mandatory  
Mandatory  
Optional  
DIMM,4GB PC3-10600R,256Mx4,RoHS  
DIMM,4GB PC3-10600R,512Mx4,RoHS  
DIMM,8GB PC3-10600R,512Mx4,RoHS  
DIMM,16GB PC3-8500R,512Mx4,RoHS  
DIMM,4GB PC3L-8500R,256Mx8,RoHS  
DIMM,8GB PC3L-8500R,512Mx4,RoHS  
DIMM,2GB PC3-10600E,128Mx8,RoHS  
DIMM,4GB PC3-10600E,256Mx8,RoHS  
PCIe x16 riser card  
595102-001  
536654-001  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
SAS/SATA hard drives  
Control panel w/cables  
Cable, SAS data  
607820-001  
576897-001  
607822-001  
576893-001  
607821-001  
576895-001  
576882-001  
607823-001  
Optional  
Optional  
Optional  
Optional  
Optional  
Optional  
Optional  
Optional  
Mandatory  
Cable, redundant power supply  
Cable kit, SATA power  
Cable, power converter  
Cable kit, SATA HD  
Power board  
Personality board  
750 W power supply  
1200 W Power supply  
511778-001  
498152-001  
1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these  
parts, you will be charged for the travel and labor costs of this service.  
2Optional—Parts for which customer self repair is optional. These parts are also designed for  
customer self repair. If, however, you require that HP replace them for you, there may or may not be  
additional charges, depending on the type of warranty service designated for your product.  
3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer  
warranty, HP requires that an authorized service provider replace the part. These parts are identified  
as "No" in the Illustrated Parts Catalog.  
1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous  
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous  
seront facturés.  
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2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont  
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous  
demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type  
de garantie applicable à votre produit.  
3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la  
réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit  
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le  
Catalogue illustré.  
1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente  
ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il  
servizio.  
2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque  
di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,  
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.  
3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente.  
Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza  
autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.  
1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden  
müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten  
für diesen Service berechnet.  
2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind  
auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP  
vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen  
Garantiebedingungen zusätzliche Kosten anfallen.  
3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des  
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten  
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.  
1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es  
obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse  
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.  
2Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional.  
Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin  
embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales,  
dependiendo del tipo de servicio de garantía correspondiente al producto.  
3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario.  
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios  
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la  
palabra “No” en el catálogo ilustrado de componentes.  
1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt  
deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.  
Illustrated parts catalog 22  
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2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze  
onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen  
voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het  
type garantieservice voor het product.  
3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband  
met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden  
vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met  
"Nee".  
1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP  
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.  
2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são  
projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode  
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado  
ao produto.  
3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de  
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças  
estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.  
Illustrated parts catalog 23  
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HP contact information  
For the name of the nearest HP authorized reseller:  
In the United States, call 1-800-345-1518.  
In Canada, call 1-800-263-5868.  
In other locations, refer to the HP website at http://www.hp.com/.  
For HP technical support:  
In North America:  
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days  
a week. For continuous quality improvement, calls may be recorded or monitored.  
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more  
information about Care Packs, refer to the HP website at http://www.hp.com/.  
Outside North America, call the nearest HP Technical Support Phone Center. For telephone  
numbers for worldwide Technical Support Centers, refer to the HP website at  
Before you contact HP  
Be sure to have the following information available before you call HP:  
Technical support registration number (if applicable)  
Product serial number  
Product model name and number  
Applicable error messages  
Add-on boards or hardware  
Third-party hardware or software  
Operating system type and revision level  
Illustrated parts catalog 24  
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Removal and replacement procedures  
This chapter provides subassembly/module-level removal and replacement procedures for the HP  
ProLiant SL165z G7 server.  
Review the specifications of a new component before installing it to make sure it is compatible with  
the server. When you integrate new components into the system, record its model and serial number,  
and any other pertinent information for future reference. After completing any removal or replacement  
procedure, run the diagnostics program to verify that all components operate properly.  
NOTE: The figures used in this chapter to illustrate procedural steps are labeled numerically (i.e., 1,  
2…). When these figures are used in substep items, the alphabetically labeled instructions  
correspond to the numbered labels on the related figure (i.e., label 1 corresponds to step a, label 2  
corresponds to step b, etc.). The procedures described in this section assume that the server is out of  
the rack and is positioned on a flat, stable surface.  
Hardware configuration tools  
The following references and software tools may also be used:  
HP ProLiant SL165z G7 Server Support CD  
IPMI Event Log  
Diagnostics Software  
Hardware configuration information  
Electrostatic discharge information  
An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuit. Proper  
packaging and grounding techniques are necessary precautions to prevent damage. To prevent  
electrostatic damage, observe the following precautions:  
Transport products in static-safe containers such as conductive tubes, bags, or boxes.  
Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.  
Cover workstations with approved static-dissipating material. Use a wrist strap connected to the  
work surface, and properly grounded (earthed) tools and equipment.  
Keep work area free of nonconductive materials, such as ordinary plastic assembly aids and  
foam packing.  
Make sure that you are always properly grounded (earthed) when touching a static-sensitive  
component or assembly.  
Avoid touching pins, leads, or circuitry.  
Always place drives with the Printed Circuit Board (PCB) assembly-side down.  
Use conductive field service tools.  
Removal and replacement procedures 25  
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Pre-installation procedure  
Perform the steps below before you open the server or before you remove or replace any component.  
WARNING: Failure to properly turn off the server before you open the server or before your start  
installing/ removing components may cause serious damage as well as bodily harm.  
1.  
2.  
Turn off the server and all the peripherals connected to it.  
Unplug all cables from the power outlets to avoid exposure to high energy levels that may cause  
burns when parts are short-circuited by metal objects such as tools or jewelry.  
If necessary, label each one to expedite reassembly.  
3.  
4.  
5.  
Disconnect telecommunication cables to avoid exposure to shock hazard from ringing voltages.  
If server is installed in a rack, remove server and place it on a flat surface.  
Remove the top cover according to the instructions described in the section System cover in this  
chapter.  
6.  
Follow the ESD precautions listed previously in this chapter when handling a server component.  
IMPORTANT: To streamline the configuration process, read through the entire installation/removal  
procedure first and make sure you understand them before you begin.  
Post-installation instructions  
Observe the following items after installing or removing a server component:  
1.  
2.  
3.  
4.  
5.  
6.  
Be sure all components are installed according to the described step-by-step instructions.  
Reinstall the rear cage, air baffle, peripherals, and system cables that you have removed.  
Reinstall the top cover.  
Reinstall server into rack.  
Connect all external cables and the AC power cord to the system.  
Press the power button on the front panel to turn on the server.  
Server warnings and cautions  
Before installing a server, be sure that you understand the following warnings and cautions.  
WARNING: To reduce the risk of electric shock or damage to the equipment:  
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.  
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.  
Unplug the power cord from the power supply to disconnect power to the equipment.  
Do not route the power cord where it can be walked on or pinched by items placed against it. Pay  
particular attention to the plug, electrical outlet, and the point where the cord extends from the server.  
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal  
system components to cool before touching them.  
CAUTION: Do not operate the server for long periods with the access panel open or removed.  
Operating the server in this manner results in improper airflow and improper cooling that can lead  
to thermal damage.  
Removal and replacement procedures 26  
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CAUTION: The following rack-mount instructions shall be paid attention to.  
Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating  
ambient temperature of the rack environment may be greater than room ambient. Therefore,  
consideration should be given to installing the equipment in an environment compatible with the  
maximum ambient temperature (Tma) specified by the manufacturer.  
Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air  
flow required for safe operation of the equipment is not compromised.  
Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous  
condition is not achieved due to uneven mechanical loading.  
Circuit Overloading - Consideration should be given to the connection of the equipment to the  
supply circuit and the effect that overloading of the circuits might have on overcurrent protection  
and supply wiring. Appropriate consideration of equipment nameplate ratings should be used  
when addressing this concern.  
Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.  
Particular attention should be given to supply connections other than direct connections to the  
branch circuit (e.g. use of power strips)."  
Symbols on equipment  
The following symbols may be placed on equipment to indicate the presence of potentially hazardous  
conditions.  
This symbol indicates the presence of hazardous energy circuits or electric shock  
hazards. Refer all servicing to qualified personnel.  
WARNING: To reduce the risk of injury from electric shock hazards, do not open this  
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.  
This symbol indicates the presence of electric shock hazards. The area contains no  
user or field serviceable parts. Do not open for any reason.  
WARNING: To reduce the risk of injury from electric shock hazards, do not open this  
enclosure.  
This symbol on an RJ-45 receptacle indicates a network interface connection.  
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do  
not plug telephone or telecommunications connectors into this receptacle.  
This symbol indicates the presence of a hot surface or hot component. If this surface is  
contacted, the potential for injury exists.  
WARNING: To reduce the risk of injury from a hot component, allow the surface to  
cool before touching.  
This symbol indicates that the component exceeds the recommended weight for one  
individual to handle safely.  
weight1_kg  
weight1_lb  
WARNING: To reduce the risk of personal injury or damage to the equipment,  
observe local occupational health and safety requirements and guidelines for manual  
material handling.  
Removal and replacement procedures 27  
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These symbols, on power supplies or systems, indicate that the equipment is supplied  
by multiple sources of power.  
WARNING: To reduce the risk of injury from electric shock, remove all power cords to  
completely disconnect power from the system.  
Powering down the server  
The server does not completely power down when the power button on the front panel is pressed. The  
button toggles between On and Standby. The standby position removes power from most electronics  
and the drives, but some internal circuitry remains active. To completely remove all power from the  
system, disconnect all power cords from the server.  
To power down the server:  
1.  
2.  
Shut down server as directed by the operating system documentation.  
Press the power button to toggle to Standby.  
This places the server in standby mode changing the power LED indicator to amber. In this  
mode, the main power supply output is disabled. Standby does not completely disable or  
remove power from the system.  
3.  
4.  
5.  
Disconnect the AC power cord from the AC outlet and then from the server.  
Be sure that the power LED indicator is turned off and that the fan noise has stopped.  
Disconnect all external peripheral devices from the server.  
System cover  
The top cover is detachable for system fans and power board maintenance. If you need to repair or  
replace a server component, it’s unnecessary to remove the top cover.  
Top cover  
To remove the top cover:  
1.  
2.  
Loosen the screws securing the top cover to the chassis.  
Slide the top cover toward the rear of the chassis and then lift the top cover to remove it from the  
chassis.  
Removal and replacement procedures 28  
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Figure 1 Removing the Top Cover  
To reinstall the top cover:  
1.  
Align the top cover to the chassis and then slide it towards the front panel to position it into  
place.  
2.  
Once the top cover is attached to the chassis, tighten the two rear screws to secure the top cover  
to the chassis.  
Figure 2 Reinstalling the Top Cover  
Removal and replacement procedures 29  
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Cable management  
Always follow good cable management practices when working inside the computer.  
Keep cables away from major heat sources like the heat sink.  
Do not jam cables on top of expansion cards or memory modules. Printed circuit cards are not  
designed to withstand excessive pressure.  
Keep cables clear of sliding or moveable parts to prevent cutting or crimping.  
When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the  
wires.  
Some flat ribbon cables come pre-folded. Never change the folds on these cables.  
Do not sharply bend any cable. A sharp bend can break the internal wires.  
Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.  
Never crease a SATA data cable.  
Do not rely on components like the drive cage, power supply, or system cover to push cables  
down into the chassis.  
Removing power supply cables from the system board connectors (J52, J53 and J54) follow below  
steps:  
1.  
2.  
Squeeze on the top of the retaining latch attached to the cable end of the connector.  
Grasp the cable end of the connector and pull it straight up.  
CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable could damage  
the cable and result in a failed power supply.  
Figure 3 Unplugging Power Cable  
Removal and replacement procedures 30  
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Cable connections  
The following table provides information about personality board cable connector labels.  
Table 1 Cable Connections from the Personality Board  
Cable  
To  
Cable Designator  
6-pin system fan connector 1  
6-pin system fan connector 2  
6-pin system fan connector 3  
6-pin system fan connector 4  
System fan 1  
System fan 2  
System fan 3  
System fan 4  
J6  
J8  
J10  
J11  
The following table provides information about power board cable connector labels.  
Table 2 Cable Connections from the Power Board  
Cable  
To  
Cable Designator  
Switching power board  
System board 24-pin power  
connector  
J8  
Switching power board  
Switching power board  
System board 8-pin power  
connector  
J6  
J9  
System board 4-pin power  
connector  
Switching power board  
Switching power board  
System board front panel connector J5  
System board power backplane  
control connector  
J7  
Switching power board  
Switching power board  
Power connector on the HDD  
Power connector on the HDD  
J4  
J2  
The following table provides the system board designators that various cables plug into. For more  
detailed information about system board components, see System board components.  
Table 3 Cable Connections from the System Board  
Cable  
To  
System board designator  
20-pin front panel connector  
Front panel connector on the  
power board  
J98  
Front panel USB 2.0 port  
Front panel USB 2.0  
Internal USB 2.0  
J8  
Internal USB 2.0 port  
J49  
J81  
SD card USB 2.0 port  
SD reader module  
16-pin power backplane control connector  
16-pin power connector on the J55  
power board  
24-pin power connector  
8-pin power connector  
Power board  
Power board  
J52  
J53  
Removal and replacement procedures 31  
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Table 3 Cable Connections from the System Board  
Cable  
To  
System board designator  
4-pin power connector  
ODD 1  
Power board  
HDD 1  
J54  
J23  
J20  
ODD 2  
HDD 2  
Hard drives  
One server tray can accommodate two 3.5 in. or four 2.5 in. hard drives, and the chassis can  
accommodate two server trays for up to four 3.5 in. or eight 2.5 in. hard drives. The server supports  
both SAS and SATA hard drives.  
Figure 4 Hard Drive Locations  
Item  
1
Description  
1st SAS/SATA hard drive  
2nd SAS/SATA hard drive  
2
To remove hard drive:  
1.  
2.  
3.  
4.  
Unlock the HDD carrier latches.  
Rotate the HDD handle up.  
Push the HDD back and then lift it out of the HDD cage.  
Rotate the HDD carrier handle down and then lock the HDD carrier latches.  
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Figure 5 Removing the Hard Drive Assembly  
WARNING: Ensure that the system is powered off and all power sources have been disconnected  
from the server. Voltages are present at various locations within the server whenever an AC power  
source is connected. This voltage is present even when the main power switch is in the off position.  
To install the hard drive:  
1.  
2.  
3.  
Unlock the HDD carrier latches.  
Rotate the HDD carrier handle up.  
Align the five pins on the HDD carrier to their holes on the two sides of the HDD cage, and insert  
the HDD into the HDD cage.  
4.  
5.  
6.  
Push the HDD along the direction of the arrow to lock the five pins.  
Rotate the HDD carrier handle down.  
Lock the HDD carrier latches.  
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Figure 6 Installing the Hard Drive Assembly  
System board configuration  
Processor  
HP ProLiant SL165z G7 Server supports AMD 8-core/12-core G34-Opteron processors. If a single  
processor is installed, then use socket 1. When two processors are used, the server supports boot  
functions through the processor installed in socket 1. However, if processor 1 fails, the system cannot  
boot up, and if processor 2 fails, the system will be automatically booted from processor 1 and  
provide a processor failure message.  
The processor socket supports 2P AMD G34-Opteron processor with integrated memory controller.  
CAUTION: It is recommended to use processors of same speeds or cache sizes to prevent possible  
server malfunction.  
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Figure 7 Processor Locations  
Item  
1
Description  
Processor 1  
Processor 2  
2
WARNING: To reduce the risk of personal injury from hot surfaces, allow the heat sink and the  
processor to cool before touching them.  
NOTE: Before installing the processor, remove the air baffle.  
To remove the air baffle:  
1.  
2.  
Gently rock the air baffle 1 up, and then take it out from the system board.  
Lift one side of the air baffle 2 up, loosen the screw that secures it to the side of the chassis, and  
then take it out from the system board.  
Figure 8 Removing the Air Baffle  
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To remove the heat sink:  
1.  
2.  
Loosen the two spring-loaded screws.  
Lift the heat sink away from the system board.  
CAUTION: Place heat sink down in an upright position with the thermal patch facing upward. Do  
not let the thermal patch touch the work surface.  
Figure 9 Removing the Heat Sink Assembly  
IMPORTANT: If the heat sink has been removed for any reason on a previously installed processor, it  
is critical that you clean the surface that contacts the processor with alcohol and apply more thermal  
interface material to the integrated heat spreader on the processor to ensure proper thermal  
bonding between the processor and the heat sink.  
CAUTION: Do not over-tighten the spring-loaded screws to prevent them from breaking off. A  
maximum torque of 7 inch-lb is set for each screw. Rotate the heat sink a few degrees to the left and  
right to break the bonding of the thermal grease compound before removing the heat sink from the  
processor.  
To remove a processor:  
1.  
2.  
3.  
4.  
Unlock the load lever and lift it up.  
Open the retention plate.  
Squeeze the push fingers of the processor installation tool.  
Hold the processor with the installation tool.  
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Figure 10 Picking up the Processor from the Socket with the Installation Tool  
5.  
Remove the processor with the installation tool.  
Figure 11 Removing the Processor  
NOTE: If the processor installation tool is not included, grasp the processor by its edges and lift it  
out of the socket.  
CAUTION: The pins of the socket are very fragile. Do not bend or damage them.  
CAUTION: Place the processor on a static-dissipating work surface or in an anti-static bag.  
CAUTION: To allow heat sink to draw as much heat as possible from the processor base, there must  
be good contact between the heat sink base and the top of the processor. To ensure good contact,  
you must apply thermal interface material.  
Removal and replacement procedures 37  
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To apply the thermal grease compound:  
1.  
Use the alcohol pads provided in spare part kit or a clean cloth dipped in rubbing alcohol to  
clean the contact surface on the heat sink and on the new processor. Wipe the contact surfaces  
several times to make sure that no particles or dust contaminants are evident.  
2.  
Apply the thermal grease compound to the integrated heat spreader on the processor in one of  
the following patterns to insure even distribution.  
CAUTION: HP recommends using Shin-Etsu X-23-7783D thermal grease compound for your ProLiant  
server. Apply the grease to the top of the processor in either a 5 “Dot” or “S” shaped pattern.  
Ensure even distribution.  
Figure 12 The Top of the Processor  
CAUTION: Never touch the bottom of the processor; any contaminant could prevent the mounting  
pads from making contact with the socket.  
CAUTION: Applying too much grease creates a gap between the contact surfaces, significantly  
reducing the ability of the heat sink to draw out heat. Installing the heat sink with excessive grease  
can also cause the grease to spread over the processor pins or the system board base, which can  
cause electrical shorts that damage the system.  
Removal and replacement procedures 38  
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To install the new processor:  
1.  
2.  
Squeeze the push fingers of the processor installation tool.  
Align the tool on the processor; release the push fingers and hold the processor.  
Figure 13 Picking up the Processor with the Installation Tool  
3.  
Insert the processor into the socket.  
Figure 14 Aligning and Inserting the Processor  
4.  
5.  
6.  
7.  
Squeeze the push fingers of the processor installation tool to release the processor.  
Remove the processor installation tool.  
Engage the retention plate.  
Engage the load lever.  
Removal and replacement procedures 39  
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Figure 15 Installing the Processor  
NOTE: If the processor installation tool is not included, grasp the processor by its edges and install it  
into the socket.  
CAUTION: With the load lever and the retention plate disengaged, hold the processor by its edges  
and align it over the empty processor socket. Make sure that you properly align the processor with  
the orientation notch on the socket.  
CAUTION: To prevent overheating or a possible system crash, use only a heat sink model specified  
for the HP ProLiant SL165z G7 server.  
Removal and replacement procedures 40  
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To install the heat sink:  
1.  
2.  
Properly align the heat sink spring-loaded screws to the system board mounting holes.  
Tighten the spring-loaded screws clockwise to secure the heat sink connection to the system  
board.  
Figure 16 Installing the Heat Sink Assembly  
CAUTION: When installing two heat sinks, please put the heat sinks with the 15-fin side facing the  
DIMMs.  
CAUTION: For proper cooling, do not operate the server without the top cover, air baffle, expansion  
slot covers, or blanks installed. For additional information, see the user guide. If hot-plug  
components are supported, minimize the amount of time the top cover is removed.  
Removal and replacement procedures 41  
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To install the air baffle:  
1.  
2.  
3.  
Connect all necessary cables.  
Gently place the air baffle 1 on the system board.  
Align the screw on the air baffle 2 to the hole on the side of chassis, tighten the screw, and then  
rotate the other side of the air baffle 2 down.  
Figure 17 Installing the Air Baffle  
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Memory  
Each system board has twenty-four DIMM slots that support up to 192 GB maximum system memory  
(8 GB in each of the twenty-four DIMM slots).  
You must adhere to the following guidelines when adding or replacing memory modules:  
For 2P system, both physical processors must be of the same type and speed.  
Use DDR3 RDIMM/UDIMM.  
Support single-rank, dual-rank, and quad-rank DIMM.  
Table 18 DIMM Population  
Memory module population order  
Processor memory  
socket  
1
2
3
4
5
6
7
8
9
10  
11  
12  
Rank support per  
memory socket  
SR/DR SR/DR/  
GR  
SR/D SR/D  
SR/DR/  
GR  
SR/D SR/D  
SR/DR/G SR/D SR/D  
SR/DR/  
GR  
SR/DR  
R
R
R
R
R
J
R
F
R
RDIMM Population  
order without QR  
A
A
E
1
E
C
K
G
B
D
L
H
H
L
UDIMM Population  
order without QR  
E
C
G
1
G
K
B
F
F
J
D
H
1
Population order with  
QR along with SR/DR  
A
3
1
2
C
3
B
3
D
3
Processor memory  
bank number  
1
2
1
2
2
NOTES:  
SR = Single Rank, DR = Dual Rank, QR = Quad Rank.  
Population rules must be followed for both processors.  
Memory modules may be populated one at a time per processor, but populating two at a time per processor provides better performance.  
Memory modules should be populated four at a time per processor for best performance.  
Memory modules within a memory bank must be identical for best performance.  
Quad Rank memory module can only be installed in memory sockets 2, 5, 8, and 11.  
For more information on memory configurations, see the server user guide located on the Documentation CD or the HP Support website  
(http://www.hp.com/support).  
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Figure 19 DIMM Slots  
To remove memory module:  
1.  
2.  
Completely open the holding clips securing the memory module.  
Gently pull the memory module upward to remove it from the slot.  
Figure 20 Removing a Memory Module  
CAUTION: Place the memory module on a static-dissipating work surface or inside of an anti-static  
bag.  
Removal and replacement procedures 44  
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To install a memory module:  
1.  
Align the notch on the bottom edge of the memory module with the keyed surface of the DIMM  
slot and then fully press the memory module into the slot until the holding clips snap back in  
place.  
Figure 21 Installing a Memory Module  
CAUTION: The DIMM slots are structured to ensure proper installation. If you insert a DIMM but it  
does not fit easily into the slot, you may have inserted it incorrectly. Reverse the orientation of the  
DIMM and insert it again.  
Removal and replacement procedures 45  
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PCIe expansion card  
System board PCIe expansion slot  
There is one PCIe expansion slot on each system board.  
Figure 22 System Board PCIe Expansion Slot  
Component  
Designator  
Component  
Function  
J301  
PCIe x16 (FH/FL) slot  
Support a PCIe riser card  
Removal and replacement procedures 46  
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PCIe riser card expansion slot  
The one PCIe riser card attached to the PCIe cage converts the functionality of the system board  
expansion slot to the slot positioned at a 90° angle from the system board.  
Figure 23 PCIe x16 Riser Card Connector Location  
One slot PCIe riser card (x16 link with x16 slot)  
To remove the PCIe riser card with the bracket:  
1.  
2.  
Loosen the screw securing the riser card bracket to the side of the chassis.  
Lift the riser card with the bracket out of the system board.  
Figure 24 Removing the PCIe riser card  
Removal and replacement procedures 47  
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To remove the PCIe x16 riser card from the bracket:  
1.  
2.  
Remove the two screws securing the riser card to the bracket.  
Remove the riser card from the bracket.  
Figure 25 Removing the PCIe Riser Card from Bracket  
To install the PCIe x16 riser card to the bracket:  
1.  
2.  
Align the screw holes on the riser card to the screw holes on the bracket.  
Fasten the two screws to secure the riser card to the bracket.  
Figure 26 Installing PCIe Riser Card to the Bracket  
Removal and replacement procedures 48  
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To install the riser card with the bracket into the system board:  
1.  
Align the riser card connector to the system board expansion slot and then press the riser card  
assembly down to ensure full connection to the system board.  
2.  
Fasten the screw to secure the bracket to the side of the chassis.  
Figure 27 Installing the PCIe Riser Card with Bracket  
To remove the PCIe expansion board:  
1.  
2.  
3.  
4.  
5.  
Remove the screw that secures the PCIe expansion board.  
Press the PCIe expansion board latch spring.  
Pull the PCIe expansion board back and away from the PCIe riser card.  
Slide the PCIe expansion board bracket across the chassis.  
Close the PCIe expansion board latch.  
Figure 28 Removing the PCIe Expansion board  
Removal and replacement procedures 49  
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To install the PCIe expansion board:  
1.  
2.  
3.  
4.  
5.  
Press the PCIe expansion board latch spring.  
Slide the PCIe expansion board bracket across the chassis.  
Insert the PCIe expansion board into the slot on the PCIe riser card.  
Install and fasten the screw.  
Close the PCIe expansion board latch.  
Figure 29 Reinstalling the PCIe Expansion Board  
Removal and replacement procedures 50  
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Storage card  
System board storage card slot  
There is one storage card slot on each system board.  
Figure 30 System Board Storage Card Slot  
Component  
Designator  
Component  
Function  
J78  
PCIe x4 (LP) slot (storage card slot)  
Supports a PCIe riser card  
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PCIe riser card expansion slot  
The PCIe riser card attached to the storage card cage converts the functionality of the system board  
expansion slot to the slot positioned at a 90° angle from the system board.  
Figure 31 PCIe x4 Riser Card Connector Location  
One slot PCIe riser card (x4 link with x8 slot)  
Storage card cage  
To remove the storage card cage:  
NOTE: Disconnect all cables connecting an existing expansion board to the system board.  
1.  
2.  
Loosen the two screws that secure the storage card cage to the server.  
Lift the storage card cage away from the server.  
Figure 32 Removing the Storage Card Cage  
Removal and replacement procedures 52  
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Installing PCIe riser card  
To remove the PCIe riser card:  
1.  
2.  
Loosen the two screws securing the riser card to the storage card cage.  
Remove the riser card from the storage card cage.  
Figure 33 Removing the PCIe x4 Riser Card  
To install the PCIe riser card:  
1.  
2.  
Align the screw holes on the riser card to the screw holes on the storage card cage.  
Install and tighten the two screws that secure the riser card to the storage card cage.  
Figure 34 Installing the PCIe x4 Riser Card  
Removal and replacement procedures 53  
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To reinstall the storage card cage:  
1.  
Align the storage card cage to the system board storage card slot, and then press it down to  
ensure full connection to the system board.  
2.  
Tighten the two screws to secure the storage card cage to the server.  
Figure 35 Reinstalling the Storage Card Cage  
3.  
Connect the necessary cable(s) to the system board.  
Mgmt card (Optional)  
Each system board can support one mgmt card. The mgmt card is optional for the shipment.  
The following figure shows the mgmt card location.  
Figure 36 Mgmt Card Location  
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To remove the mgmt card:  
1.  
2.  
Loosen the screw on the mgmt card.  
Remove the mgmt card from the mgmt card connector.  
Figure 37 Removing the Mgmt Card  
To reinstall the mgmt card:  
1.  
Remove the mgmt port knock-out.  
Figure 38 Removing the Mgmt Port Knock-out  
NOTE: You must use the slotted driver to remove the knock-out.  
2.  
3.  
Insert the mgmt card into the mgmt card connector on the system board.  
Tighten the screw clockwise to secure the mgmt card to the system board.  
Removal and replacement procedures 55  
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Figure 39 Reinstalling the Mgmt Card  
SD reader module (Optional)  
Each system board can support one SD reader module. The SD reader module is optional for the  
shipment.  
The following figure shows the SD reader module location.  
Figure 40 SD Reader Module Location  
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To remove the SD reader module:  
1.  
Disconnect the SD reader module USB cable from USB connectors on the SD reader module and  
the system board.  
Figure 41 Disconnecting the SD Reader Module USB Cable  
2.  
Loosen the screw that secures the SD reader module to the server and then remove the SD reader  
module.  
Figure 42 Removing the SD Reader Module  
Removal and replacement procedures 57  
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To reinstall the SD reader module:  
Remove the SD reader module knock-out from the front panel of the server.  
1.  
Figure 43 Removing the SD Reader Module Knock-out  
NOTE: You must use the slotted driver to remove the knock-out.  
2.  
Align the SD reader module to the front panel, and tighten the screw that secures the SD reader  
module to the server.  
Figure 44 Reinstalling the SD Reader Module  
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3.  
Connect the SD reader module USB cable from USB connectors on the SD reader module and  
the system board.  
Figure 45 Connecting the SD Reader Module USB Cable  
System battery  
The server uses nonvolatile memory that requires two batteries to retain system information when  
power is removed.  
This 3 V lithium coin cell battery is located on the system board.  
Figure 46 System Battery Location  
WARNING: Note the following reminders when replacing the system battery:  
Replace the battery with the same type as the battery recommended by HP. Use of another battery may  
present a risk of fire or explosion.  
A risk of fire and chemical burn exists if the battery is not handled properly. Do not disassemble, crush,  
puncture, or short external contacts, or expose the battery to temperatures higher than 60°C (140°F).  
Do not dispose of used battery in water or fire. Dispose of used batteries according to manufacturer's  
Removal and replacement procedures 59  
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instructions.  
CAUTION: Loss of BIOS settings occurs when the battery is removed. You must reconfigure BIOS  
settings whenever you replace the battery.  
NOTE: If the server no longer automatically displays the correct date and time, you may need to  
replace the system battery. Under normal usage, battery life is five to ten years.  
To replace the system battery:  
1.  
2.  
3.  
Power down the server.  
Disconnect the power cord(s).  
Unlock the server if necessary and remove the top cover as described in the section System cover.  
NOTE: If the expansion board is installed to the riser card, remove the expansion board before  
releasing the battery. Refer to the PCIe expansion card section in this chapter for detailed  
procedures.  
4.  
Release the battery from its holder by squeezing the metal clamp that extends above one edge of  
the battery. When the battery pops up, lift it out.  
5.  
To insert the new battery, slide one edge of the replacement battery under the holder’s lip with  
the positive side facing the metal clamp. Push the other edge down until the clamp snaps over  
the top of the battery.  
Figure 47 Replacing the System Battery  
Removal and replacement procedures 60  
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BBWC (Optional)  
Each system board can support one BBWC. The BBWC is optional for the shipment.  
The following figure shows the BBWC location.  
Figure 48 BBWC Location  
To remove the BBWC:  
1. Loosen the screw that secures the BBWC assembly to the server tray, and then remove the  
BBWC assembly away from the server tray.  
Figure 49 Removing the BBWC Assembly  
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2. Pull the BBWC retaining latch.  
3. Slide the BBWC back, up and out of the tray.  
Figure 50 Removing the BBWC  
To reinstall the BBWC:  
1.  
2.  
Pull the BBWC retaining latch.  
At the same time, align the locking tabs on the BBWC to their holes on the tray. Press the BBWC  
into the tray, and then push it along the direction of the arrow to lock the locking tabs.  
Figure 51 Reinstalling the BBWC  
Removal and replacement procedures 62  
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3.  
4.  
Align the hole on the BBWC assembly to its corresponding hole on the server tray.  
Meanwhile, fasten the screw that secures the BBWC assembly to the server tray.  
Figure 52 Reinstalling the BBWC Assembly  
System board removal and replacement procedure  
To remove the system board:  
Remove the tray with the system board:  
1.  
2.  
3.  
Press the tray latch to release the tray handle.  
Rotate the tray handle to disengage the power connector.  
Pull the tray assembly out of the chassis.  
Figure 53 Removing the Tray with System Board  
Removal and replacement procedures 63  
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Remove the system board from the tray:  
1.  
2.  
Loosen the nine screws that secure the system board to the tray.  
Slide the system board back, up and out of the tray. Remove the system board from the tray.  
Figure 54 Removing the System Board from the Tray  
To reinstall the system board:  
1.  
Align the system board I/O connectors to their openings and slide the system board into place.  
The nine screw holes on the tray should align with the system board.  
2.  
Fasten the nine screws on the system board to secure the system board to the tray.  
Figure 55 Reinstalling the System Board to the Tray  
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To reinstall the tray with system board:  
1.  
2.  
Slide the tray assembly into the tray bay until it stops.  
Rotate the tray handle until the tray latch catches.  
Figure 56 Reinstalling the Tray with System Board  
Power board  
The following figure shows the top side of the power board.  
Figure 57 Power Board Connectors  
Item  
1
Description  
Convertor connector  
8-pin power connector  
Front panel connector  
FPIO connector  
2
3
4
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Item  
5
Description  
16-pin power connector  
SATA power connector  
SATA power connector  
4-pin power connector  
24-pin power connector  
6
7
8
9
The following figure shows the power board location.  
Figure 58 Power Board Location  
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To remove the power board:  
1.  
2.  
Loosen the four screws that secure the power board to the server tray.  
Push the power board forward, up and out of the server tray.  
Figure 59 Removing the Power Board  
To reinstall the power board:  
1.  
Align the four holes on the power board to their corresponding holes on the server tray, and  
then push the power board along the direction of the arrow.  
2.  
Fasten the four screws that secure the power board to the server tray.  
Figure 60 Reinstalling the Power Board  
Removal and replacement procedures 67  
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Power supply unit (PSU)  
Located on the rear panel of the server power supply is a standard auto ranging 750 W or 1200 W  
PSU with PFC (power factor correction) function.  
Figure 61 Power Supply Unit  
WARNING: Take note of the following reminders to reduce the risk of personal injury from electric  
shock hazards and/or damage to the equipment.  
Installation of power supply units should be referred to individuals who are qualified to service server  
systems and are trained to deal with equipment capable of generating hazardous energy levels.  
DO NOT open the power supply unit. There are no serviceable parts inside it.  
Removal and replacement procedures 68  
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To remove the power supply:  
1.  
2.  
Press the red colored handle.  
Slide the power supply out of the power supply cage.  
Figure 62 Removing the Power Supply  
To reinstall the power supply:  
1.  
Remove the power supply blank from the power supply cage.  
Figure 63 Removing the Power Supply Blank  
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2.  
Slide the power supply into the power supply bay until it snaps into place.  
Figure 64 Reinstalling the Power Supply  
System fan  
The server can support either three or four system fans located at the system fan cage of the chassis  
rear. System fan 1 is optional.  
The figure below identifies the system fans by their device number and shows their corresponding  
cable connections.  
Figure 65 System Fan Connection  
Device number  
System fan 1  
System fan 2  
System fan 3  
Connector  
J6 on the personality board  
J8 on the personality board  
J10 on the personality board  
Removal and replacement procedures 70  
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Device number  
Connector  
System fan 4  
J11 on the personality board  
A new system fan can be installed to allow the server to operate properly in case a default system fan  
becomes defective.  
To remove the system fan:  
1.  
2.  
3.  
Power down the server.  
Disconnect the power cord(s).  
Unlock the server if necessary and remove the top cover as described in the section System  
4.  
5.  
6.  
Disconnect the system fan cable from its corresponding board connector.  
Squeeze the release tab on the system fan to release it from the chassis.  
Lift the system fan away from the chassis.  
Figure 66 Removing the System Fan  
Removal and replacement procedures 71  
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To reinstall the system fan:  
1.  
2.  
Hold the system fan and press it into the system fan bracket.  
Connect the system fan cable to its corresponding board connector.  
Figure 67 Reinstalling the System Fan  
Removal and replacement procedures 72  
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Connectors, switches, and LEDs  
This chapter contains illustrations and tables identifying and describing the connectors, switches,  
jumpers, buttons, and LED indicators located on the front panel, rear panel, and system board of the  
HP ProLiant SL165z G7 server.  
Connectors and components  
Front panel components  
Figure 68 Front Panel Components  
Item  
1
Description  
Tray handle  
2
Tray latch  
3
SD reader port (optional)  
Front panel USB 2.0 port 0/1  
Serial port  
4
5
6
GbE LAN port for NIC 4  
VGA port  
7
8
GbE LAN port for NIC 2  
Power switch/LED  
System health LED  
GbE LAN port for NIC 1  
9
10  
11  
Connectors, switches, and LEDs 73  
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Item  
12  
Description  
Low-profile PCIe expansion card slot cover  
GbE LAN port for NIC 3  
Mgmt port (optional)  
13  
14  
15  
Front UID switch/LED  
Rear panel components  
Figure 69 Rear Panel Components  
Item  
1
Description  
Power supply 2 cable socket  
Power supply 1 cable socket  
Rear UID LED  
2
3
Connectors, switches, and LEDs 74  
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System board components  
Figure 70 System Board Components  
Item  
1
Designator Description  
J1  
System maintenance jumper  
2
J301  
CPU1  
J11  
PCIe x16 slot  
3
Processor 1  
4
Mgmt card connector  
DIMM slot 12 for processor 1  
DIMM slot 1 for processor 1  
DIMM slot 12 for processor 2  
4-pin power connector  
Processor 2  
5
J110  
J103  
J210  
J54  
6
7
8
9
CPU2  
J52  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
24-pin power connector  
Fan connector 1  
J61  
J62  
Fan connector 2  
J203  
J65  
DIMM slot 1 for processor 2  
Backplane I2C connector  
8-pin power connector  
Fan connectors 3/4  
Fan connector 5  
J53  
J63, J64  
J65  
J49  
Internal USB 2.0 port  
SD card USB 2.0 port  
Front panel USB 2.0 port  
J81  
J8  
Connectors, switches, and LEDs 75  
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Item  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
Designator Description  
J100  
J36, J69  
J13  
SAS LED connector  
Fan connectors 6/7  
Mini-SAS connector for SATA  
Power backplane control connector  
Front panel header  
TPM connector  
J55  
J98  
J56  
J78  
PCIe x4 slot  
J23  
ODD 1  
J20  
ODD 2  
BH1  
J6  
3 V CMOS battery (CR2032)  
NMI jumper  
CAUTION: The TPM is not a customer-removable part.  
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security  
rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider  
the system compromised and take appropriate measures to ensure the integrity of the system data.  
If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact  
an HP authorized service provider for a replacement system board and TPM board.  
Jumper  
Each system board contains a system maintenance jumper (J1). Table 4 describes the jumper settings.  
Table 4 System Maintenance Jumper Setting (J1)  
Jumper  
Status (default=off)  
Clear BMC password  
Recovery BMC  
A
B
C
D
Recovery BIOS  
Clear CMOS  
Connectors, switches, and LEDs 76  
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LED indicators  
This section contains illustration and descriptions of internal and external status LED indicators located  
on the:  
Front panel  
Rear panel  
System board  
These LED indicators aid in problem diagnosis by indicating the status of system components and  
operations of the server.  
Front panel LED indicators  
The front panel LED indicators allow constant monitoring of basic system functions while the server is  
operating.  
Figure 71 System Health LED Indicator Location  
Table 5 System Health LED Indicator Status  
Components  
Status  
Description  
System health LED indicator  
Flashing red  
Flashing amber  
Green  
Critical system failure detected  
System degrade  
System in on and no failure  
detected  
Off  
System is off and there is no failure  
prior to system power off  
Connectors, switches, and LEDs 77  
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Figure 72 Front UID LED Indicator Location  
Table 6 Front UID LED Indicator Status  
Components  
Status  
Descriptions  
Front UID LED indicator  
Steady blue  
Flashing blue  
Off  
Identification  
System is being remotely managed  
Off  
Connectors, switches, and LEDs 78  
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Figure 73 Power LED Indicator Location  
Table 7 Power LED Indicator Status  
Component  
Status  
Description  
Power LED indicator  
Steady green  
Steady amber  
The server is operating normally  
The server is system off or in  
hibernation with A/C power  
Steady red  
Off  
Critical event happens to the server.  
Please refer to SEL for details  
The server is system off without A/C  
power  
Connectors, switches, and LEDs 79  
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The LAN port on the front panel has two LED indicators that allow monitoring of network activity.  
Figure 74 LAN LED Indicator Location  
Table 8 LAN LED Indicator Status  
Item  
Component  
Status  
Description  
1
Mgmt port activity LED indicator Flashing amber  
(optional)  
LAN is active  
2
Mgmt port link LED indicator  
(optional)  
Steady green  
Linking at 100 Mbps speed  
Off  
No connection or linking at 10 Mbps speed  
Linked and activity on the network  
No connection or linking at 10 Mbps speed  
LAN is active  
3
4
NIC activity LED indicator  
NIC link LED indicator  
Flashing green  
Off  
Flashing green  
Steady green  
Off  
LAN is linking  
No connection  
Connectors, switches, and LEDs 80  
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Rear panel LED indicator  
Figure 75 Rear UID LED Indicator Location  
Table 9 Rear UID LED Indicator Status  
Components  
Status  
Descriptions  
Rear UID LED indicator  
Blue  
Identification  
Flashing blue  
Off  
System is being remotely managed  
Off  
Connectors, switches, and LEDs 81  
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System board LED indicator  
Each system board contains one LED indicator for use during troubleshooting operations.  
Figure 76 System Board LED Indicator  
Table 10 System Board LED Indicator Status  
Components  
Status  
Descriptions  
BMC activity LED indicator  
Steady green  
BMC is power on and in  
initialization process  
Flashing green  
Off  
BMC activity  
AC is Off  
Connectors, switches, and LEDs 82  
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Diagnostic tools and setup utilities  
This chapter provides an overview of the Power-on Self-Test (POST), the POST error messages, and  
BIOS, SAS and SATA setup utilities.  
BIOS software  
The server uses BIOS to boot up the system. BIOS software is a ROM-based firmware that allows  
reliability, manageability, and connectivity for server platforms. This software contains a set of  
programs permanently stored in an EEPROM chipset located on the system board. These programs  
assist in managing, initializing, and testing the hardware devices installed on the computer.  
BIOS software allows you to:  
Perform configuration from the BIOS Setup Utility  
Using the Setup Utility, you can install, configure, and optimize the hardware devices on the  
system board. In addition, you can set various features such as serial console redirection, PXE  
boot, and much more.  
Initialize hardware at boot up using POST routines  
During power-on or warm reset, the BIOS perform Power-on Self-Test (POST) routines to test  
system components, to allocate resource for various hardware devices, and to prepare the  
system to boot to various operating systems.  
BIOS Setup Utility  
The HP server BIOS Setup Utility is used to configure five primary menu selections:  
Main  
Advanced  
Boot  
Security  
Exit  
Accessing the BIOS Setup Utility  
1.  
2.  
Turn on the monitor and server.  
If the server is already turned on, save your data and exit all open applications, then restart the  
server.  
3.  
4.  
When the HP logo is displayed during POST, press F10 into BIOS Setup Utility. If you fail to  
press F10 before POST is completed, you will need to restart the server.  
The first page displayed is the Main menu showing the Setup Utility menu bar. Use the left ()  
and right () arrow keys to move between selections on the menu bar. Use Enter key to select  
items within a menu.  
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Navigating through the Setup Utility  
Use the keys listed in the legend bar on the right of the Setup screen to navigate through the various  
menu and submenu screens of the Setup Utility. Table 11 lists these legend keys and their respective  
functions.  
Table 11 Setup Utility Navigation Keys  
Key  
Function  
and →  
Enter  
Select different screens.  
Select items in each menu.  
Select a field value or display a submenu screen.  
Enter, Tab, or  
Shift-Tab  
Display more options for items marked with  
Exit the CMOS Setup menu.  
.
Esc  
<+>, <–>  
F1  
Configure the system time or change field.  
To bring up the General Help window.  
The General Help window describes other Setup navigation keys that are not displayed  
on the legend bar.  
F10  
To save changes and exit the CMOS Setup Utility.  
Diagnostic tools and setup utilities 84  
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Setup Utility menu bar  
The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar choices are  
described in the topics below.  
Main menu  
Figure 77 Main Menu of BIOS Setup Utility  
Use this menu to configure the following items:  
View product name.  
View processor information and system memory size.  
Set system time and date.  
View BIOS build date and version.  
View system serial number.  
View NIC#1 MAC addresses.  
Diagnostic tools and setup utilities 85  
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Advanced menu  
Figure 78 Advanced Menu of the BIOS Setup Utility  
WARNING: Incorrect settings may cause the server to malfunction. To correct the settings, press the  
F9 key to restore the default settings.  
CPU Configuration—Configure CPU settings.  
SATA Configuration—Configure IDE settings.  
Memory Configuration—Configure memory settings.  
AHCI Configuration—Configure AHCI settings.  
IPMI Configuration—Configure IPMI 2.0 settings.  
PCI Express Configuration—Configure PCI Express settings.  
Remote Access Configuration—Configure the remote access settings.  
Trusted Platform Module—Configure trusted platform module.  
USB Configuration—Configure USB settings.  
OnBoard Peripherals Configuration—Configure the settings of onboard peripherals.  
Virtual Floppy—Enable/disable virtual floppy.  
Power Efficiency Mode—Select the power efficiency mode.  
Diagnostic tools and setup utilities 86  
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Figure 79 IPMI Submenu of the BIOS Setup Utility  
BMC Firmware Revision—Display the version of the BMC hardware and firmware.  
BMC/IPMI FW Date—View BMC/IPMI FW date.  
BMC SDR Version—View BMC SDR version.  
Set LAN Configuration—Set LAN settings.  
SEL Configuration—Display BMC event log.  
Hardware Health Status—Set temperature and fan rotation rate.  
Watchdog Configuration—Configure watch dog timer status.  
Serial Port Configuration—Configure serial port connection settings.  
Restore after AC Power Loss—Use this screen to restore the AC power setting.  
Diagnostic tools and setup utilities 87  
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Boot menu  
Figure 80 Boot Menu of the BIOS Setup Utility  
Boot Settings Configuration—Configure settings during system boot.  
Boot Device Priority—Use this screen to specify the order in which the system checks for a boot  
device.  
USB Drive Boot Priority—Configure priority settings for USB devices. Users can configure the  
BIOS to avoid attempting to boot non-bootable USB devices that are left plugged into the server  
during POST. The options are High (default) and Low.  
Diagnostic tools and setup utilities 88  
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Security menu  
Figure 81 Security Menu of the BIOS Setup Utility  
Use this menu to configure the following items:  
Supervisor Password—Indicate if a supervisor password has been installed to the system.  
User Password—Indicate if a user password has been installed to the system.  
Change Supervisor Password—Modify or change your supervisor password.  
Change User Password—Modify or change the user password.  
Diagnostic tools and setup utilities 89  
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Exit menu  
Figure 82 Exit Menu of the BIOS Setup Utility  
Use this menu to save changes or discard changes. When you save and exit, the server reboots.  
Save Changes and Exit—Save the changes you have made and exit the BIOS Setup Utility.  
Discard Changes and Exit—Exit the BIOS Setup Utility without saving the changes you have  
made.  
Discard Changes—Discard (cancel) any changes you have made. F10 can be used for this  
operation. You will remain in the Setup Utility.  
Restore Default Settings—Load optimal default values for all the setup questions.  
BIOS update  
Please make sure your USB key drive diskette is bootable before unzip.  
Please unzip factory or user into the root directory of USB key drive diskette.  
Flash system BIOS steps:  
1.  
2.  
Power on the system with USB key drive diskette.  
Factory Tool - Execute the autoexec.bat  
User Tool - Execute the ROMPAQ.EXE  
3.  
Follow the on-screen instruction to upgrade the system BIOS.  
Power-on Self-Test (POST)  
When the server boots up, a series of tests are displayed on the screen. This is referred to as Power-  
On Self-Test (POST). POST is a series of diagnostic tests that checks firmware and assemblies to  
ensure that the server is properly functioning. This diagnostic function automatically runs each time the  
server is powered on.  
Diagnostic tools and setup utilities 90  
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These diagnostics, which reside in the BIOS ROM, isolate server-related logic failures and indicate the  
board or component that needs to be replaced, as indicated by the error messages. Most server  
hardware failures are accurately isolated during POST. The number of tests displayed depends on the  
configuration of the server.  
During POST you can:  
Press F10 to access the Setup Utility.  
POST error indicators  
When POST detects a system failure, it displays a POST error message.  
POST related troubleshooting  
Perform the following procedures when POST fails to run, displays error messages.  
If the POST failure is during a routine boot up, check the following:  
All external cables and power cables should be firmly plugged in.  
The power outlet to the server should be connected and works correctly.  
The server and monitor are both turned on. The bicolour status LED indicator on the front panel  
must be lit up green.  
The monitor's contrast and brightness settings are correct.  
All internal cables are properly connected and all boards firmly seated.  
The processor is fully seated in its socket on the system board.  
The heat sink assembly is properly installed on top of the processor.  
All memory modules are properly installed.  
If you have installed a PCIe accessory board, verify that the board is firmly seated and any  
jumpers on the board are properly set. Refer to the documentation provided with the accessory  
board.  
All internal cabling and connections are in their proper order.  
If you have changed the jumpers on the system board, verify that each is properly set.  
Diagnostic tools and setup utilities 91  
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Physical and operating specifications  
This chapter provides physical and operating specifications for the HP ProLiant SL165z G7 server.  
Specifications include:  
System unit  
Table 12 Hardware Specifications  
Item  
Components  
Processor socket  
Processor  
AMD G34 1944-pin socket  
2P AMD G34-Opteron  
ATI SR5670/ATI SP5100  
Chipset  
Hardware monitoring device  
Embedded in ServerEngines Pilot 2 management  
controller  
Gigabit ethernet controller  
Intel 82576 GbE controller for NIC  
LO100i sideband support  
Onboard storage controller  
Embedded video controller  
I/O subsystem  
ATI SP5100  
ServerEngines Pilot 2 management controller  
One PCIe x16 links with x16 slot  
One PCIe x4 links with x4 slot  
Memory  
Twenty-four DDR3 RDIMM/UDIMM slots, up to 192  
GB  
Default media storage  
I/O ports  
SAS/SATA hard drive  
USB 2.0 ports (two rear USB ports, one internal USB  
port, two front USB ports), video port, serial port, GbE  
port and mgmt port (optional).  
Status LED indicators  
Front panel  
Front UID LED/switch  
NIC link LED  
NIC activity LED  
Mgmt port link LED (optional)  
Mgmt port activity LED (optional)  
System health LED  
Power LED/switch  
Rear panel  
Rear UID LED  
System board  
BMC activity LED  
Physical and operating specifications 92  
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Table 12 Hardware Specifications  
Item  
Components  
Power Supply unit (PSU)  
Thermal solution  
750 W or 1200 W redundant, power supply  
Four system fans  
Table 13 Physical Dimensions  
Item  
Description  
System board platform  
System board dimension  
EATX (Extended Advanced Technology Extended)  
12” x 13” (304.8 mm x 330.2 mm)  
Server dimensions  
Rack  
448W x 87.9H x 714.7D (mm)  
Server weight  
Basic configuration ( excludes monitor): TBD kg  
Table 14 Environmental Specifications  
Item  
Description  
Temperature:  
Operating  
Non-operating  
Storage  
+10 to +35° (+50 to +95°F)  
-30 to 60° (-22 to 140°F)  
-30 to 60° (-22 to 140°F)  
38.7° (101.7°F)  
Wet-bulb temperature  
Relative humidity:  
Operating  
Non-operating  
Storage  
10% to 90% (non-condensing)  
5% to 95%  
5% to 95%  
Altitude:  
Operating  
Non-operating  
0 to 3049 meters (0 to 10,000 ft)  
0 to 9146 meters (0 to 30,000 ft)  
Thermal output (maximum operating)  
Acoustic emissions  
392 W/hr  
LWad: 6.7 Bels  
Normal configuration  
(operating at room temperature)  
LWad: 6.7 Bels  
(Idle at room temperature)  
Table 15 Power Supply Specifications  
Item  
Description  
Dimensions (H x W x L)  
1.515” (H) x 3.4” (W) x 7.736” (L) excluding card  
edge connector.  
3 pounds  
Weight (approximate)  
Physical and operating specifications 93  
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Table 15 Power Supply Specifications  
Item  
Description  
Input requirements:  
Rated input voltage  
Normal line voltage  
90 VAC to 264 VAC  
100 VAC to 120 VAC / 200 VAC to 240 VAC  
Line frequency  
Rated input current  
BTU rating  
50Hz – 60Hz  
Max: 10A  
N/A  
Power supply output power:  
Rated steady state power  
Maximum peak power  
750 W  
N/A  
Temperature range:  
Operating  
Storage/Shipping  
+5°C to +50°C  
–40°C to +85°C  
Relative humidity:  
Operating  
Non-operating  
5% to 95% relative humidity, non-condensing.  
5% to 95% relative humidity, non-condensing  
Physical and operating specifications 94  
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Index  
A
H
AC power  
hard drive  
power-down procedures, 28  
air baffle  
removing, 32  
removing, 35  
hardware configuration  
B
battery  
replacement warnings, 59  
BBWC  
PCIe expansion card, 46  
Power board, 65  
removing, 61  
BIOS Setup Utility  
additional navigation keys, 84  
BIOS software  
power supply unit, 68  
top cover, 28  
C
Hardware configuration tools, 25  
hardware specifications  
CSR (customer self repair), 5  
customer self repair (CSR), 5  
LAN controller, 92  
D
Diagnostic tools and Setup Utilities  
BIOS Setup Utility, 83  
power supply unit, 93  
processor socket, 92  
thermal solution, 93  
Hardware Specifications  
drives  
default media storage, 92  
Hardware monitoring device, 92  
hazardous conditions. See symbols on equipment  
hazardous energy circuits  
E
electric shock  
F
heat sink  
front panel components, 73  
removing, 36  
Index 95  
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hot surface  
power supply  
removing, 69  
HP  
power supply unit. See PSU  
Power-On Self Test  
POST error indicators, 91  
Power-On Self-Test, 90  
processor  
contact information, 24  
technical support requirements, 24  
I
applying thermal grease, 38  
improper airflow  
removing, 36  
L
Processor heat sink  
processor socket  
LAN controller, 92  
LED indicator  
system board LED, 82  
specification, 92  
processors  
M
memory modules  
removing, 44  
mgmt card  
PSU  
R
removing, 55  
S
O
SAS/SATA hard drives  
SD reader module  
removing, 57  
onboard controllers  
storage controller, 92  
P
PCIe expansion board  
server dimensions  
removing, 49  
server warnings and cautions, 26  
storage card cage  
removing, 52  
PCIe riser card  
removing, 53  
PCIe riser card expansion slot, 47, 52  
PCIe x16 bracket  
storage controller, 92  
system battery  
physical dimensions  
system board  
power board  
removing, 67  
removing, 64  
System board  
Index 96  
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removing, 63  
T
thermal solution, 93  
top cover  
system cover  
top cover, 28  
removing, 28  
Top cover  
system fan  
removing, 71  
Tray with system board  
removing, 63  
System fan  
system LEDs. See status LEDs  
system structure  
System Unit  
W
warnings  
battery replacement, 59  
PSU replacement, 68  
specifications, 92  
Index 97  
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