HP Envy 6
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.
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Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
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Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 4
Right side ........................................................................................................................................... 10
3 Illustrated parts catalog ............................................................................................................................... 12
Service tag ......................................................................................................................................... 12
4 Removal and replacement procedures ....................................................................................................... 26
Cables and connectors ..................................................................................... 26
Battery ............................................................................................................................... 36
RTC battery ....................................................................................................................... 41
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5 Setup Utility (BIOS) and System Diagnostics ............................................................................................ 71
6 Specifications ................................................................................................................................................ 76
7 Backup and recovery .................................................................................................................................... 78
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8 Power cord set requirements ...................................................................................................................... 84
9 Recycling ....................................................................................................................................................... 86
Index ................................................................................................................................................................... 87
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1 Product description
Category
Description
Product Name
Processors
HP Envy 6 PC
Intel® Core™ i5-3317U 1.7GHz processor SC turbo up to 2.6GHz (3–MB cache, dual core 17 W)
Intel® Core™ i3-3217U 1.8GHz processor 2c/4t (3–MB cache, dual core 17 W)
Intel® Core™ i5-2467M 1.6GHz processor SC turbo up to 2.3GHz (3–MB L3 cache, dual core 17
W)
Intel® Core™ i3-2367M 1.4GHz processor (3–MB L3 cache, dual 17W)
Intel® Core™ i5-2377M 1.5GHz processor SC turbo up to 2.3GHz (3–MB L3 cache, dual core 17
W)
AMD® A6–4455M 2.6GHz/2.1GHz (1–MB L2 cache)
AMD® A10-4655M 2.8GHz/2.0GHz (4–MB L2 cache)
Intel® HM77 Express platform controller hub (PCH)
AMD A70M fusion controller hub (FCH)
Chipset
Graphics
Intel® HD Graphics 4000 discrete-class graphics. Supports BD and or HD-DVD playback with HD
decode, and DX11 support and HDMI support
Intel® HD Graphics 3000 discrete-class graphics. Supports BD and or HD-DVD playback with HD
decode, and DX11 support and HDMI support
AMD Radeon™ HD 7500G for A6 APU
AMD Radeon™ HD 7620G for A10 APU
Panel
15.6" high-definition (HD) light-emitting diode (LED), BrightView (1366x768) display; (3.2mm) Slim,
Shuriken, 200 nits
All display assemblies include 2 wireless local area network (WLAN) antenna cables.
Supports 16:9 wide aspect ratio
Support for non-flush glass panel cover (non-PMMA)
Two memory module slots
Memory
DDR3-1600MHz single channel support
DDR3-1333MHz single channel support (DDR3-1600 downgrade to 1333)
Supports up to 16384-GB of system RAM
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Category
Description
Supports the following configurations:
●
●
●
●
●
●
●
●
2048-MB total system memory (2048×1)
4096-MB total system memory (2048×2)
4096-MB total system memory (4096×1)
6144-MB total system memory (2048×1 + 4096×1)
8192-MB total system memory (4096×2)
8192-MB total system memory (8192×1)
12288-MB total system memory (8192×1 + 4096×1)
16384-MB total system memory (8192×2)
Hard drives
Hard drive (7mm SATA 2.5”) configurations:
●
●
●
320-GB 7200 RPM 7mm SATA
320-GB, 5400 RPM 7mm SATA
500-GB 5400 RPM 7mm SATA
mSATA SSD configurations:
●
●
32-GB SSD
128-GB SSD
Optical drive
External USB optical drive (computer USB ports support 2A current)
SATA
12–7 mm tray load
Supports the following external optical drives:
●
●
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
Audio and video
Dual array digital microphones
Two integrated stereo speakers and subwoofer
HP TrueVision high-definition webcam (fixed, no tilt, 1280×720 by 30 frames per second)
Integrated 10/100/1000 GB network interface card (NIC)
Integrated WLAN options by way of wireless module
Two WLAN antennas built into display assembly
Supports the following WLAN formats:
Ethernet
Wireless
●
Intel® Centrino® Wireless-N 2230 + Bluetooth combo w/ *2 antennas (802.11 b/g/n,
Bluetooth 3.0)
●
●
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
External media card
Push-push insertion/removal
2
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Category
Description
HP Multi-Format Digital Media Reader supports the following digital card formats:
●
●
●
●
MultiMediaCard
Secure Digital (SD) Card
Secure Digital High-Capacity (SDHC) Card
Secure Digital Extended Capacity (SDxC) Card
Ports
●
●
●
●
●
●
●
3-pin AC power (non-smart pin)
Audio-in (mono microphone), supports jack detection
Audio-out (stereo headphone), supports jack detection
HDMI version 1.4b supporting 1920p, 1920 ×1200 @ 60Hz
RJ-45 (Ethernet, includes link and activity lights)
USB 3.0 (2 ports)
USB 2.0 (1 port)
Keyboard/pointing
devices
97% Duracoat, island-style black keyboard, no spill-resistance (in black finish)
97% Duracoat, island-style black keyboard, no spill-resistance (in black/silver finish)
Backlit, island-style keyboard in black finish (NA CTO onlly)
Backlit, island-style keyboard in black/silver finish (NA CTO onlly)
TouchPad with multi-touch gestures
Taps enabled as default
Power requirements
Supports the following HP AC adapters:
●
65-W (non-smart) PFC RC V EM 2-wire HP AC adapter
Supports the following batteries:
4-cell, 60WHr 4.1 AH Li-ion battery
Preinstalled:
●
Operating system
●
●
●
Windows 7 Home Basic (64-bit)
Windows 7 Home Premium (64-bit)
Windows 7 Professional (64-bit)
Serviceability
End-user replaceable parts:
AC adapter
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2 External component identification
Display
Component
Description
(1)
Internal display switch
Turns off the display and initiates Sleep if the display is closed
while the power is on.
NOTE: The internal display switch is not visible from the
outside of the computer.
(2)
WLAN antennas (2)*
Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(3)
(4)
(5)
Internal microphones (2)
Webcam light
Record sound.
On: The webcam is in use.
HP TrueVision HD Webcam
Records video, captures still photographs, and allows video
conferences and online chat by means of streaming video.
To use the webcam, select Start > All Programs >
Communication and Chat > CyberLink YouCam.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
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Button, speakers, and subwoofer
Component
(1)
Description
Power button
●
●
●
●
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
down briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Microsoft®
Windows® shutdown procedures are ineffective, press and
hold the power button down for at least 5 seconds to turn
off the computer.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly from
inactivity. For more information, see the User Guide.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or see the User Guide.
(2)
(3)
Speakers (2)
Produce sound.
HP Triple Bass Reflex Subwoofer
Provides superior bass sound.
Button, speakers, and subwoofer
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Keys
Component
(1)
Description
esc key
Displays system information when pressed in combination
with the fn key.
(2)
(3)
fn key
Executes frequently used system functions when pressed
in combination with the b key, the spacebar, or the esc key.
Windows logo key
Displays the Windows Start menu.
(4)
(5)
Action keys
Execute frequently used system functions.
NOTE: On select models, the f5 action key turns the
radiance backlight keyboard feature off or on.
Windows applications key
Displays a shortcut menu for items beneath the cursor.
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Lights
Component
Description
(1)
Power light
●
●
White: The computer is on.
Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
●
Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount
of power.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume
quickly from inactivity. For more information, see the
User Guide.
(2)
(3)
Mute light
●
●
Amber: Computer sound is off.
Off: Computer sound is on.
Wireless light
●
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●
Amber: All wireless devices are off.
(4)
(5)
Caps lock light
TouchPad light
On: Caps lock is on, which switches the keys to all capital
letters.
●
●
On: The TouchPad is off.
Off: The TouchPad is on.
Lights
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TouchPad
Component
Description
(1)
(2)
TouchPad on/off button
TouchPad light
Turns the TouchPad on or off.
●
●
On: The TouchPad is off.
Off: The TouchPad is on.
(3)
TouchPad zone
Moves the on-screen pointer and selects or activates items
on the screen.
(4)
(5)
Left TouchPad button
Right TouchPad button
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
Left side
Component
(1)
Description
RJ-45 (network) jack
HDMI port
Connects a network cable.
(2)
Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio
device.
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Component
(3)
Description
USB 3.0 ports (2)
Digital Media Slot
Connect optional USB 3.0 devices and provide enhanced
USB power performance.
NOTE: For details about different types of USB ports, see
the User Guide.
(4)
Supports the following digital card formats:
●
●
Secure Digital (SD) Memory Card
Secure Digital Extended Capacity (SDxC) Memory
Card
●
●
Secure Digital High Capacity (SDHC) Memory Card
Ultra High Speed MultiMediaCard (UHS/MMC)
(5)
(6)
Hard drive light
●
●
Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
NOTE: For information about HP 3D DriveGuard,
see the User Guide.
Power light
●
●
White: The computer is on.
Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
●
Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount
of power.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume
quickly from inactivity. For more information, see the
User Guide.
Left side
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Right side
Component
(1)
Description
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(2)
(3)
Audio-in (microphone) jack
Audio-out (headphone) jack
Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to a headphone jack,
the computer speakers are disabled.
(4)
USB 2.0 charging port
Connects an optional USB device. The USB 2.0 charging
port can also charge select models of cell phones and MP3
players, even when the computer is off.
NOTE: A charging USB port (also referred to as a
powered USB port) allows you to charge connected USB
devices. Standard USB ports will not charge all USB
devices or will charge using a low current. Some USB
devices require power and require you to use a powered
port.
NOTE: For details about different types of USB ports, see
the User Guide.
(5)
(6)
AC adapter light
Power connector
●
●
●
White: The AC adapter is connected and the battery is
charged.
Amber: The AC adapter is connected and the battery
is charging.
Off: The computer is using DC power.
Connects an AC adapter.
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Bottom
Component
Vents (2)
Description
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
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3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag, which is located on the bottom of the computer.
Item
(1)
Description
Function
Product name
This is the product name affixed to the front of
the computer.
(2)
(3)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
Part number/Product number (p/n)
This number provides specific information about the
product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4)
(5)
Warranty period
This number describes the duration of the warranty
period for the computer.
Model description (select models only)
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
12 Chapter 3 Illustrated parts catalog
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Item
Component
Spare part
number
(3)
(4)
Power button board
688003–001
Keyboard (includes keyboard cable):
Keyboard in black finish:
For use in the United States
For use in the United Kingdom and Singapore
For use in Germany
686836-001
686836-031
686836-041
686836-051
686836-061
686836-131
686836-141
686836-171
686836-211
686836-251
686836-271
686836-281
686836-291
686836-AB1
686836-AD1
686836–B31
686836-BA1
686836-BB1
686836-D61
686836-DB1
686836-FL1
For use in France
For use in Italy
For use in Portugal
For use in Turkey
For use in Saudi Arabia
For use in Hungary
For use in Russia
For use in Romania
For use in Thailand
For use in Japan
For use in Taiwan
For use in South Korea
For use in the Netherlands
For use in Slovenia
For use in Israel
For use in India
For use in Canada
For use in Czechoslovakia
Backlit keyboard in black finish:
Backlit keyboard for use in the United States
Backlit keyboard for use in Spain
Backlit keyboard for use in Greece
Backlit keyboard for use in Saudi Arabia
Backlit keyboard for use in Belgium
Backlit keyboard for use in the Netherlands
Backlit keyboard for use in Switzerland
Backlit keyboard for use in Denmark, Norway, Finland
Keyboard in black/silver finish:
687099–001
687099–071
687099–151
687099–171
687099–A41
687099–B31
687099–BG1
687099–DH1
14 Chapter 3 Illustrated parts catalog
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Item
Component
Spare part
number
For use in the United States
For use in the United Kingdom and Singapore
For use in Germany
692758-001
692758-031
692758–041
692758-051
692758-061
692758–131
692758–141
692758-171
692758–201
692758-251
692758–271
692758-281
692758-291
692758-AB1
692758-AD1
692758–B31
692758–BA1
692758–BB1
692758-D61
692758–DB1
692758–FL1
For use in France
For use in Italy
For use in Portugal
For use in Turkey
For use in Saudi Arabia
For use in Brazil
For use in Russia
For use in Romania
For use in Thailand
For use in Japan
For use in Taiwan
For use in South Korea
For use in the Netherlands
For use in Slovenia
For use in Israel
For use in India
For use in Canada
For use in Czechoslovakia
Backlit keyboard in black/silver finish:
Backlit keyboard for use in the United States
Backlit keyboard for use in Spain
Backlit keyboard for use in Greece
Backlit keyboard for use in Saudi Arabia
Backlit keyboard for use in Belgium
Backlit keyboard for use in the Netherlands
Backlit keyboard for use in Switzerland
Backlit keyboard for use in Denmark, Finland, Norway
TouchPad button board (includes cable)
692759–001
692759-071
692759–151
692759–171
692759-A41
692759–B31
692759–BG1
692759–DH1
(5)
688001-001
691643–001
(6)
(7)
Speaker kit
686598–001
688002–001
Keyboard bracket
Computer major components 15
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Item
Component
Spare part
number
(8)
Media card reader assembly
Power connector cable (includes bracket)
Power connector cable bracket
RTC battery:
688004–001
686593-001
686593-001
686922–001
(9a)
(9b)
(10)
(11)
System board
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material).
693228–001
693228–501
693228–601
693229–001
693229–501
693229–601
693230–001
693231–001
693232–001
693233–001
693234–001
693234–501
693234–601
693753–001
693753–501
693753–601
693754–001
693754–501
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.7GHz processor
(includes processor and replacement thermal material).
System board for use only with computer models equipped with an Intel 1.7GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.7GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.4GHz processor
(includes processor and replacement thermal material).
System board for use only with computer models equipped with an Intel 1.6GHz processor
(includes processor and replacement thermal material).
System board for use only with computer models equipped with an Intel 1.4GHz processor
(includes processor and replacement thermal material).
System board for use only with computer models equipped with an Intel 1.6GHz processor
(includes processor and replacement thermal material).
System board for use only with computer models equipped with an Intel 1.7GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.7GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.7GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.5GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.5GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.5GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.5GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.5GHz processor
(includes processor and replacement thermal material)
16 Chapter 3 Illustrated parts catalog
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Item
Component
Spare part
number
System board for use only with computer models equipped with an Intel 1.5GHz processor
(includes processor and replacement thermal material)
693754–601
693755–001
693755–501
693755–601
689157–001
689157–501
689157–601
689158–001
689158–501
689158–601
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an AMD A6 2.6GHz/
2.1GHz processor (includes processor and replacement thermal material)
System board for use only with computer models equipped with an AMD A6 2.6GHz/
2.1GHz processor (includes processor and replacement thermal material)
System board for use only with computer models equipped with an AMD A6 2.6GHz/
2.1GHz processor (includes processor and replacement thermal material)
System board for use only with computer models equipped with an AMD A10 2.8GHz/
2.0GHz processor (includes processor and replacement thermal material)
System board for use only with computer models equipped with an AMD A10 2.8GHz/
2.0GHz processor (includes processor and replacement thermal material)
System board for use only with computer models equipped with an AMD A10 2.8GHz/
2.0GHz processor (includes processor and replacement thermal material)
(12)
(13)
Fan — Heat sink
686578–001
686579–001
691656–001
691657–001
Fan
686580–001
686597-001
(14)
(15)
USB/Audio board
Battery:
4-cell, 60 WHr 4.1AH Li-ion battery
Security lock (in power connector kit)
Hard drive (7mm SATA 2.5”)
320-GB, 7200-rpm hard drive
4-GB memory module (PC3, 12800, 1600-MHz)
320-GB, 5400-rpm hard drive
Subwoofer (included in Speaker Kit)
Base enclosure
681951-001
686593–001
(16)
(17)
634862–005
645193–005
683802–005
686599–001
(18)
(19)
Base enclosure (red)
686096–001
690197–001
Base enclosure (black)
Computer major components 17
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Mass storage devices
Item
(1)
Component
Spare part number
Hard drive (7mm SATA 2.5”)
320-GB, 7200-rpm hard drive
320-GB, 5400-rpm hard drive
500-GB 5400-rpm hard drive
Hard drive bracket
634862–005
645193–005
683802–005
686594–001
686594–001
(2a)
(2b)
(3)
Hard drive cable
Hard drive (mSATA solid-state drive)
32-GB solid-state (SSD) drive
128-GB solid-state (SSD) drive
Optical drive
687100–001
687101-001
(4)
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
Screws (not illustrated)
659941-001
659940-001
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Miscellaneous parts
Component
Spare part number
AC adapter (non-smart):
65-W PFC RC V 2-wire AC adapter (non-smart) for use in all countries and regions
613149-001
693715–001
Power cord (3-pin, black, 1.83-m):
For use in Australia
490371-011
490371-061
490371-081
490371-291
490371-001
490371-AA1
490371-AD1
490371-D01
490371-AB1
490371-201
490371-021
490371–111
490371–031
490371–202
490371–AR1
490371–BB1
490371–D61
690348-001
For use in Italy
For use in Denmark
For use in Japan
For use in North America
For use in the People's Republic of China
For use in South Korea
For use in Argentina
For use in Taiwan
For use in Thailand
For use in Europe
For use in Switzerland
For use in the United Kingdom and Singapore
For use in Brazil
For use in South Africa
For use in Israel
For use in India
Screw Kit
Sequential part number listing
Spare part number
490371-001
490371-011
490371-021
490371-031
490371-061
490371-081
490371–111
Description
Power cord for use in North America (3-pin, black, 1.83-m)
Power cord for use in Australia (3-pin, black, 1.83-m)
Power cord for use in Europe (3-pin, black, 1.83-m)
Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)
Power cord for use in Italy (3-pin, black, 1.83-m)
Power cord for use in Denmark (3-pin, black, 1.83-m)
Power cord for use in Switzerland (3-pin, black, 1.83-m)
Miscellaneous parts 19
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Spare part number
490371-201
490371–202
490371-291
490371-AA1
490371-AB1
490371-AD1
490371–AR1
490371–BB1
490371-D01
490371–D61
613149-001
634862-005
641369-005
645193-005
652972-005
655795–005
657325-005
659940–001
659941–001
670034–005
670290–005
675794–005
681951–001
683802–005
686096–001
686097–001
Description
Power cord for use in Thailand (3-pin, black, 1.83-m)
Power cord for use in Brazil (3-pin, black, 1.83-m)
Power cord for use in Japan (3-pin, black, 1.83-m)
Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)
Power cord for use in Taiwan (3-pin, black, 1.83-m)
Power cord for use in South Korea (3-pin, black, 1.83-m)
Power cord for use in South Africa (3-pin, black, 1.83-m)
Power cord for use in Israel (3-pin, black, 1.83-m)
Power cord for use in Argentina (3-pin, black, 1.83-m)
Power cord for use in India (3-pin, black, 1.83-m)
AC Adapter (non-smart) 65 W RC V 2-wire for use in all countries and regions except India
320-GB, 7200-rpm hard drive
4-GB memory module (PC3, 12800, 1600-MHz)
320-GB, 5400-rpm hard drive
2-GB memory module (PC3, 12800, 1600-MHz)
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
8-GB memory module (PC3, 12800, 1600-MHz)
Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0)
Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0)
4–cell, 60 WHr 4.1AH Li-ion battery
500-GB, 5400-rpm hard drive
Base enclosure
Top cover in black finish (includes power button board and cable and TouchPad and
TouchPad cable)
686578–001
686579–001
686580–001
686587–001
686589-001
686590-001
686591-001
686592-001
Thermal module
Thermal module
Fan
Webcam
WLAN antennas
Display back cover
Display bezel
Display cable
20 Chapter 3 Illustrated parts catalog
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Spare part number
686593-001
686594-001
686595-001
686596-001
686597-001
686598-001
686599-001
686602-001
686836-001
686836–031
686836–041
686836–051
686836–061
686836-131
686836–141
686836–171
686836–211
686836–251
686836–271
686836-281
686836-291
686836-AB1
686836-AD1
686836–B31
686836–BA1
686836–BB1
686836–D61
686836–DB1
686836–FL1
686922–001
687099–001
687099–071
687099–131
687099–151
Description
Power connector cable (includes bracket)
Hardware kit (Hard drive)
Display hinge covers
Display hinges
USB/Audio board
Speaker Kit (includes left and right speakers and cable)
Subwoofer
Display panel (15.6 LED, HD SVA BV)
Keyboard in black finish for use in the United States (includes keyboard cable)
Keyboard in black finish for use in the United Kingdom and Singapore (includes keyboard cable)
Keyboard in black finish for use in Germany (includes keyboard cable)
Keyboard in black finish for use in France (includes keyboard cable)
Keyboard in black finish for use in Italy (includes keyboard cable)
Keyboard in black finish for use in Portugal (includes keyboard cable)
Keyboard in black finish for use in Turkey (includes keyboard cable)
Keyboard in black finish for use in Saudi Arabia (includes keyboard cable)
Keyboard in black finish for use in Hungary (includes keyboard cable)
Keyboard in black finish for use in Russia (includes keyboard cable)
Keyboard in black finish for use in Romania (includes keyboard cable)
Keyboard in black finish for use in Thailand (includes keyboard cable)
Keyboard in black finish for use in Japan (includes keyboard cable)
Keyboard in black finish for use in Taiwan (includes keyboard cable)
Keyboard in black finish for use in South Korea (includes keyboard cable)
Keyboard in black finish for use in The Netherlands (includes keyboard cable)
Keyboard in black finish for use in Slovenia (includes keyboard cable)
Keyboard in black finish for use in Israel (includes keyboard cable)
Keyboard in black finish for use in India (includes keyboard cable)
Keyboard in black finish for use in Canada (includes keyboard cable)
Keyboard in black finish for use in Czechoslovakia (includes keyboard cable)
RTC battery for use only with computer models without WWAN capability
Backlit keyboard in black finish for use in the United States (includes keyboard cable)
Backlit keyboard in black finish for use in Spain (includes keyboard cable)
Backlit keyboard in black finish for use in Greece (includes keyboard cable)
Backlit keyboard in black finish for use in Greece (includes keyboard cable)
Sequential part number listing 21
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Spare part number
687099–171
687099–A41
687099–B31
687099–BG1
687099–DH1
687100–001
687101–001
688001–001
688002–001
688003–001
688004–001
689157–001
Description
Backlit keyboard in black finish for use in Saudi Arabia (includes keyboard cable)
Backlit keyboard in black finish for use in Belgium (includes keyboard cable)
Backlit keyboard in black finish for use in the Netherlands (includes keyboard cable)
Backlit keyboard in black finish for use in Switzerland (includes keyboard cable)
Backlit keyboard in black finish for use in Denmark, Norway, Finland (includes keyboard cable)
32-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws)
128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws)
TouchPad assembly (includes bracket)
Hardware kit (keyboard bracket)
Power button board (includes cable)
Media card reader assembly (smart card reader)
System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor
(includes processor and replacement thermal material)
689157–501
689157–601
689158–001
689158–501
689158–601
System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an AMD 2.8GHz/2.0GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an AMD 2.8GHz/2.0GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an AMD 2.8GHz/2.0GHz processor
(includes processor and replacement thermal material)
689855–001
690019–005
690020–005
690197–001
690198–001
690348–001
691642–001
691643–001
691656–001
691657–001
692382–001
692758-001
692758–031
Base enclosure (red)
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0)
Base enclosure (black)
Top cover in black finish
Screw Kit
Display hinge covers
TouchPad
Fan-Heat sink thermal module 17W
Fan-Heat sink thermal module 25W
Display back cover
Keyboard in black/silver finish for use in the United States (includes keyboard cable)
Keyboard in black/silver finish for use in the United Kingdom and Singapore (includes keyboard
cable)
22 Chapter 3 Illustrated parts catalog
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Spare part number
692758–041
692758–051
692758–061
692758–131
692758–141
692758–171
692758–201
692758–251
692758–271
692758–281
692758–291
692758–AB1
692758–AD1
692758–B31
692758–BA1
692758–BB1
692758–D61
692758–DB1
692758–FL1
692759–001
692759–071
692759–151
692759–171
692759–A41
692759–B31
692759–BG1
692759–DH1
693228–001
Description
Keyboard in black/silver finish for use in Germany (includes keyboard cable)
Keyboard in black/silver finish for use in France (includes keyboard cable)
Keyboard in black/silver finish for use in Italy (includes keyboard cable)
Keyboard in black/silver finish for use in Portugal (includes keyboard cable)
Keyboard in black/silver finish for use in Turkey (includes keyboard cable)
Keyboard in black/silver finish for use in Saudi Arabia (includes keyboard cable)
Keyboard in black/silver finish for use in Brazil (includes keyboard cable)
Keyboard in black/silver finish for use in Russia (includes keyboard cable)
Keyboard in black/silver finish for use in Romania (includes keyboard cable)
Keyboard in black/silver finish for use in Thailand (includes keyboard cable)
Keyboard in black/silver finish for use in Japan (includes keyboard cable)
Keyboard in black/silver finish for use in Taiwan (includes keyboard cable)
Keyboard in black/silver finish for use in South Korea (includes keyboard cable)
Keyboard in black/silver finish for use in the Netherlands (includes keyboard cable)
Keyboard in black/silver finish for use in Slovenia (includes keyboard cable)
Keyboard in black/silver finish for use in Israel (includes keyboard cable)
Keyboard in black/silver finish for use in India (includes keyboard cable)
Keyboard in black/silver finish for use in Canada (includes keyboard cable)
Keyboard in black/silver finish for use in Czechoslovakia (includes keyboard cable)
Backlit keyboard in black/silver finish for use in the United States (include keyboard cable)
Backlit keyboard in black/silver finish for use in Spain (include keyboard cable)
Backlit keyboard in black/silver finish for use in Greece (include keyboard cable)
Backlit keyboard in black/silver finish for use in Saudi Arabia (include keyboard cable)
Backlit keyboard in black/silver finish for use in Belgium (include keyboard cable)
Backlit keyboard in black/silver finish for use in the Netherlands (include keyboard cable)
Backlit keyboard in black/silver finish for use in Switzerland (include keyboard cable)
Backlit keyboard in black/silver finish for use in Denmark, Norway, Finland (include keyboard cable)
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material)
693228–001
693228–501
693228–601
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material)
Sequential part number listing 23
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Spare part number
Description
693229–001
System board for use only with computer models equipped with an Intel 1.7GHz processor
(includes processor and replacement thermal material)
693229–501
693229–601
693230–001
693231–001
693232–001
693233–001
693234–001
693234–501
693234–601
System board for use only with computer models equipped with an Intel 1.7GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.7GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.4GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.6GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.4GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.6GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.7GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.7GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.7GHz processor
(includes processor and replacement thermal material)
693715–001
693753–001
AC adapter non–smart 65W
System board for use only with computer models equipped with an Intel 1.5GHz processor
(includes processor and replacement thermal material)
693753–501
System board for use only with computer models equipped with an Intel 1.5GHz processor
(includes processor and replacement thermal material)
693715–001
693753–601
AC adapter
System board for use only with computer models equipped with an Intel 1.5GHz processor
(includes processor and replacement thermal material)
693754–001
693754–501
693754–601
693755–001
693755–501
693755–601
694436–001
694436–501
System board for use only with computer models equipped with an Intel 1.5GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.5GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.5GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an Intel 1.8GHz processor
(includes processor and replacement thermal material)
System board for use only with computer models equipped with an AMD processor (includes
processor and replacement thermal material)
System board for use only with computer models equipped with an AMD processor (includes
processor and replacement thermal material)
24 Chapter 3 Illustrated parts catalog
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Spare part number
Description
694436–601
System board for use only with computer models equipped with an AMD processor (includes
processor and replacement thermal material)
694437–001
694437–30`
694437–601
694471–001
System board for use only with computer models equipped with an AMD processor (includes
processor and replacement thermal material)
System board for use only with computer models equipped with an AMD processor (includes
processor and replacement thermal material)
System board for use only with computer models equipped with an AMD processor (includes
processor and replacement thermal material)
Display back cover
Sequential part number listing 25
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4 Removal and replacement procedures
CAUTION: This computer does not have user-replaceable parts. Only HP authorized service
providers should perform the removal and replacement procedures described here. Accessing the
internal part could damage the computer or void the warranty.
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
●
●
Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
26 Chapter 4 Removal and replacement procedures
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Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether
the computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
Preliminary replacement requirements 27
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Typical electrostatic voltage levels
Relative humidity
40%
Event
10%
55%
Walking across carpet
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
15,000 V
5,000 V
800 V
7,500 V
3,000 V
400 V
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
700 V
400 V
4,000 V
5,000 V
20,000 V
11,000 V
2,000 V
3,500 V
7,000 V
5,000 V
28 Chapter 4 Removal and replacement procedures
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Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.
●
●
●
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
●
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.
●
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-
safe materials.
●
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
●
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements 29
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Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
●
●
●
●
●
●
●
●
●
●
●
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
1,500 V
Antistatic plastics
Carbon-loaded plastic
Metallized laminate
Bags
Floor mats
Floor mats
7,500 V
5,000 V
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 77 screws that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
30 Chapter 4 Removal and replacement procedures
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Service label
When ordering parts or requesting information, provide the computer serial number and model
number provided on the service label, which is found on the bottom of the computer.
Item
(1)
Component
Description
Product name
This is the product name affixed to the front of
the computer.
(2)
(3)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
Part number/Product number (p/n)
This number provides specific information about the
product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.
(4)
(5)
Warranty period
This number describes the duration of the warranty
period for the computer.
Model description (select models only)
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Component replacement procedures 31
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Display panel
Description
Spare part number
15.6-in, LED, BrightView SVA display panel
686602–001
Before removing the display panel, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the display panel:
1. Turn the computer right-side up, with the rear toward you.
2. Open the computer.
3. Remove the screw covers (1) on the left and right side of the display panel.
4. Remove the 2 Phillips PM 2.5x2.5 screws (2) on the left and right hinges that secure the display
panel to the computer.
NOTE: Support the display panel as you are removing the screws.
5. Loosen the edges of the plastic bezel cover (3) from all four sides of the display panel.
6. Lift the display bezel cover (4), and then remove the cover (5).
32 Chapter 4 Removal and replacement procedures
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7. Remove the 4 Phillips PM 2x2 display panel screws.
8. Remove any tabs or tape adhering to the display panel (1), and then move the panel towards the
keyboard (2).
NOTE: Support the display panel as you lean the panel forward.
Component replacement procedures 33
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9. Release the support strip (1) covering the display panel connector. Disconnect the display panel
cable from the display panel (2), and then remove the panel (3).
Reverse this procedure to install the display panel.
Base enclosure
Description
Spare part number
686096–001
Base enclosure (Red)
Base enclosure (Black)
Base enclosure (Red)
690197–001
689855–001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
34 Chapter 4 Removal and replacement procedures
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Remove the base enclosure:
1. Turn the computer face down, remove the 12 Phillips PM 7.5 millimeter long screws.
2. Remove the bottom enclosure.
NOTE: To remove the bottom enclosure, use a thin, non-conductive tool such as the HP Tool
Shroud separator, available on the HP website.
Component replacement procedures 35
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Battery
Description
Spare part number
4-cell, 60WHr 4.1AH Li-ion battery
681951-001
Before removing the battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer right-side up, with the front toward you.
2. Disconnect the battery cable.
3. Move the battery cable to the side (1), and then remove the 6 Phillips PM 2.5×4.2 screws (2) that
secure the battery to the computer.
36 Chapter 4 Removal and replacement procedures
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4. Remove the battery from the computer (3).
Reverse this procedure to install the battery.
Component replacement procedures 37
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Hard drive
Description
Spare part number
634862–005
645193–005
683802–005
687100–001
687101–001
320-GB 7200RPM SATA 7mm
320-GB 5400RPM SATA 7mm
500-GB 5400RPM SATA 7mm
32-GB mSATA solid-state drive (SSD)
128-GB mSATA solid-state drive (SSD)
Before removing the hard drive or SSD, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the hard drive:
1. Disconnect the hard drive cable from the system board (1), and then remove the 4 screws (2)
securing the hard drive to the top cover.
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2. Remove the hard drive (3).
3. Remove the hard drive connector cable (1). Remove the 4 screws (2) securing the hard drive
bracket to the hard drive, and then remove the hard drive bracket (3).
4. Remove the hard drive (3).
Remove the mSATA solid-state drive:
Component replacement procedures 39
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▲
Remove the screw (1), and then remove the mSATA solid-state drive (2).
Reverse these procedures to reassemble and install the hard drive.
40 Chapter 4 Removal and replacement procedures
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RTC battery
Description
Spare part number
RTC battery
686922–001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the RTC battery:
1. Use a thin, non-conductive tool to remove the RTC battery from the socket on the system board.
NOTE: Use a thin, non-conductive tool to remove the RTC battery from the socket on the
system board.
2. Hold down the media card reader board (2), and remove the RTC battery (3). (The RTC battery
is also attached to the system board by foam material rather than double-sided adhesive.)
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Reverse this procedure to install the RTC battery on computer models. When installing the RTC
battery, make sure the “+” sign faces up.
42 Chapter 4 Removal and replacement procedures
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TouchPad module
Description
Spare part number
688001–001
TouchPad button board (includes cable)
TouchPad button board (includes cable)
691643–001
Before removing the TouchPad button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the TouchPad button board and cable:
1. Turn the top cover upside down, with the back edge toward you.
2. Disconnect the cable (1) that secures the TouchPad cable to the system board.
3. Remove the 4 Phillips PM 2.5×3.0 black screws (2) that secure the TouchPad button board to
the top cover.
4. Remove the 2 Phillips PM 2.5x3.0 silver screws, and then remove the TouchPad bracket (3).
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5. Lift up on the rear edge, slide backwards, and then remove the TouchPad button board and
cable (4).
Reverse this procedure to install the TouchPad button board and cable.
44 Chapter 4 Removal and replacement procedures
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WLAN module
Description
Spare part number
Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) 670290–005
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
655795–005
657325–005
690019–001
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) 690020–001
Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) 690020–005
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the WLAN module:
1. Disconnect the #1 and #2 WLAN antenna cables from the WLAN module (1).
NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 main terminal. The
#2 WLAN antenna cable is connected to the WLAN module #2 auxiliary terminal.
2. Remove the Phillips PM 2.0×2.5 screw (2) that secures the WLAN module to the system board.
(The WLAN module tilts up.)
Component replacement procedures 45
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3. Remove the WLAN module by pulling the module away from the slot at an angle (3).
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the
protective sleeves must be installed on the antenna connectors.
Memory module
Description
Spare part number
641369-005
4-GB memory module (PC3, 12800, 1600-MHz)
2-GB memory module (PC3, 12800, 1600-MHz)
8-GB memory module (PC3, 12800, 1600-MHz)
652972–005
670034–005
Before removing a memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
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Remove the memory module:
1. Spread the retaining tabs (1) on each side of the memory module slot to release the
memory module. (The memory module tilts up.)
CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch
the components on the memory module.
2. Slide the memory module forward (2).
3. Remove the memory module (3).
Reverse this procedure to install a memory module.
Fan
Description
Spare part number
Fan
686580–001
Before removing the fan:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Component replacement procedures 47
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Remove the fan:
1. Disconnect the fan cable (1).
2. Remove the 2 Phillips PM screws (2) securing the fan to the unit, and then lift the fan upwards
(3).
3. Remove the piece of tape on the underside of the heat sink that secures the fan to the unit (4).
System board
NOTE: The system board spare part kit includes replacement thermal material.
Description
Spare part number
For use only with computer models equipped with an Intel 1.8GHz processor, but not WWAN
capability (includes replacement thermal material)
693228–001
For use only with computer models equipped with an Intel 1. 8GHz processor but not WWAN
capability (includes replacement thermal material)
693228–501
693228–601
693229–001
693229–501
For use only with computer models equipped with an Intel 1.8GHz processor, but not WWAN
capability (includes replacement thermal material)
For use only with computer models equipped with an Intel 1.7GHz processor, but not WWAN
capability (includes replacement thermal material)
For use only with computer models equipped with an Intel 1.7GHz processor, but not WWAN
capability (includes replacement thermal material)
For use only with computer models equipped with an Intel 1.7GHz processor (includes replacement 693229–601
thermal material)
For use only with computer models equipped with an Intel 1.4GHz processor (includes replacement 693230–001
thermal material)
48 Chapter 4 Removal and replacement procedures
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Description
Spare part number
For use only with computer models equipped with an Intel 1.6GHz processor (includes replacement 693231–001
thermal material)
For use only with computer models equipped with an Intel 1.4GHz processor (includes replacement 693232–001
thermal material)
For use only with computer models equipped with an Intel 1.6GHz processor (includes replacement 693233–001
thermal material)
For use only with computer models equipped with an Intel 1.7GHz processor (includes replacement 693234–001
thermal material)
For use only with computer models equipped with an Intel 1.7GHz processor (includes replacement 693234–501
thermal material)
For use only with computer models equipped with an Intel 1.7GHz processor (includes replacement 693234–601
thermal material)
For use only with computer models equipped with an Intel 1.5GHz processor (includes replacement 693753–001
thermal material)
For use only with computer models equipped with an Intel 1.5GHz processor (includes replacement 693753–501
thermal material)
For use only with computer models equipped with an Intel 1.5GHz processor (includes replacement 693753–601
thermal material)
For use only with computer models equipped with an Intel 1.5GHz processor (includes replacement 693754–001
thermal material)
For use only with computer models equipped with an Intel 1.5GHz processor (includes replacement 693754–501
thermal material)
For use only with computer models equipped with an Intel 1.5GHz processor (includes replacement 693754–601
thermal material)
For use only with computer models equipped with an Intel 1.8GHz processor (includes replacement 693755–001
thermal material)
For use only with computer models equipped with an Intel 1–8GHz processor (includes
replacement thermal material)
693755–501
For use only with computer models equipped with an Intel 1.8GHz processor (includes replacement 693755–601
thermal material)
For use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes
replacement thermal material)
689157–001
689157–501
689157–601
689158–001
689158–001
689158–001
694436–001
For use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes
replacement thermal material)
For use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes
replacement thermal material)
For use only with computer models equipped with an AMD 2.8GHz/2.0GHz processor (includes
replacement thermal material)
For use only with computer models equipped with an AMD 2.8GHz/2.0GHz processor (includes
replacement thermal material)
For use only with computer models equipped with an AMD 2.8GHz/2.0GHz processor (includes
replacement thermal material)
For use only with computer models equipped with an AMD processor (includes replacement
thermal material)
Component replacement procedures 49
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Description
Spare part number
For use only with computer models equipped with an AMD processor (includes replacement
thermal material)
694436–501
For use only with computer models equipped with an AMD processor (includes replacement
thermal material)
694436–601
694437–001
694437–501
694437–601
For use only with computer models equipped with an AMD 2.8GHz/2.0GHz processor (includes
replacement thermal material)
For use only with computer models equipped with an AMD 2.8GHz/2.0GHz processor (includes
replacement thermal material)
For use only with computer models equipped with an AMD 2.8GHz/2.0GHz processor (includes
replacement thermal material)
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
12. Remove the USB/Audio and cable (see USB/Audio).
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
●
●
●
●
●
●
●
●
USB/Audio (see USB/Audio)
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Remove the system board:
1. Remove the following cables:
●
●
●
●
●
●
●
●
●
●
Power connector cable (1)
Speaker cable (2)
Subwoofer cable (3)
USB/Audio board cable (4)
Keyboard cable (5)
Keyboard light cable (6)
TouchPad board cable (7)
Wireless cable (8)
Display panel cable (9)
Power button board cable (10)
2. Remove the 4 Phillips PM 2.5x3 screws (1) until the system board rests at an angle.
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3. Remove the system board (2) by sliding it up and to the right at an angle.
Reverse this procedure to install the system board.
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Fan-Heat sink
Description
Spare part number
686578–001
Fan — Heat sink
Fan — Heat sink
Fan — Heat sink
Fan — Heat sink
686579–001
691656–001
691557–001
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side
of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a
temperature sensor and is designed to turn on automatically when high temperature conditions exist.
These conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the fan:
1. Turn the computer, with the front toward you.
2. Disconnect the fan cable (1) from the system board.
3. Remove the 4 Phillips PM 2.0×3.0 screws securing the heat sink (2), and the 2 Phillips PM
2.0×3.0 screws securing the fan (3).
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4. Remove the fan/heat sink (4).
Reverse this procedure to install the fan/heat sink..
RJ-45 module cover
Description
Spare part number
RJ-45 module cover
691642-001
Before removing the RJ-45 module cover:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the RJ-45 module cover:
1. Remove the 2 Phillips PM screws securing the RJ-45 module cover (1).
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2. Remove the cover (2).
Media card reader assembly (smart card reader)
Description
Spare part number
Media card reader assembly (smart card reader)
688004–001
Before removing the media reader assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the media card reader assembly:
1. Remove the 2 screws (1), and then lift the media card reader assembly (2).
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2. Disconnect the cable (3), and then remove the media card reader (4).
Subwoofer
Description
Subwoofer
Spare part number
686599–001
Before removing the USB/Audio board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the subwoofer:
1. Disconnect the subwoofer cable (1).
2. Remove the 2 broadhead screws (2).
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3. Remove the subwoofer (3).
Security bracket
Description
Spare part number
Security bracket (included in power connector kit)
686593-001
Before you remove the security bracket, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the security bracket:
1. Remove the 2 Phillips PM screws (1).
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2. Remove the security bracket (2).
USB/Audio board
Description
Spare part number
USB/Audio board
686597–001
Before removing the USB/Audio board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the USB/Audio board:
1. Disconnect the USB/Audio board cable from the system board (1)
2. Disconnect the Phillips PM 2.0x2.0 screw securing the USB/Audio board (2).
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3. Remove the USB/Audio board (3).
Power connector cable
Description
Spare part number
Power connector cable (includes bracket)
686593–001
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
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Remove the power connector cable:
1. Turn the computer, with the right side toward you.
2. Disconnect the power connector cable (1) from the system board.
3. Remove the double-sided tape (2) from the power connector.
4. Remove the power connector cable (3).
Reverse this procedure to install the power connector cable and bracket.
Speakers
Description
Spare part number
Speaker Kit (includes left and right speakers and cable)
686598-001
Before removing the speakers, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
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Remove the speakers:
1. Turn the computer, with the front edge toward you.
2. Release the 2 Phillips PM 2.0×3.0 screws securing each speaker. (1)
3. Remove the speakers and cables (2).
Reverse this procedure to install the speakers.
Power button board
Description
Power button board
Spare part number
688003-001
Before removing the Power button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
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Remove the Power button board and cable:
1. Turn the top cover upside down, with the back edge toward you.
2. Remove the 2 Phillips PM 2.0x3x0 screws securing the Power button board to the top cover (1).
3. Remove the Power button board (2).
NOTE: The Power button board's cable is attached to the board.
Keyboard
NOTE: The keyboard spare part kit includes a keyboard cable.
For use in country or region:
Spare part number:
For use in country or region:
Spare part number:
Keyboard in black finish for use in 686836-001
the United States
Keyboard in black finish for use in
Saudi Arabia
686836-171
Keyboard in black finish for use in 686836-271
Romania
Keyboard in black finish for use in
Thailand
686836-281
686836-AB1
686836–031
686836–061
686836–251
Keyboard in black finish for use in 686836-291
Japan
Keyboard in black finish for use in
Taiwan
Keyboard in black finish for use in 686836–AD1
South Korea
Keyboard in black finish for use in
the United Kingdom and Singapore
Keyboard in black finish for use in 686836–051
France
Keyboard in black finish for use in
Italy
Keyboard in black finish for use in 686836–B31
the Netherlands
Keyboard in black finish for use in
Russia
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For use in country or region:
Spare part number:
For use in country or region:
Spare part number:
Keyboard in black finish for use in 686836-041
Germany
Keyboard in black finish for use in
Portugal
686836-131
Keyboard in black finish for use in 686836-141
Turkey
Keyboard in black finish for use in
Hungary
686836-211
686836-BA1
686836-D61
686836-FL1
687099–071
687099–171
687099–B31
692758–001
692758–031
692758–051
692758–131
692758–171
692758–251
692758–281
692758–AB1
692758–B31
692758–BB1
692758–DB1
Keyboard in black finish for use in 686836-BB1
Israel
Keyboard in black finish for use in
Slovenia
Keyboard in black finish for use in 686836-DB1
Canada
Keyboard in black finish for use in
India
Backlit keyboard in black finish
for use in the United States
687099–001
687099–151
687099–A41
687099–BG1
687099–DH1
692758–041
692758–061
692758–141
692758–201
692758–271
692758–291
692758–AD1
692758–BA1
692758–D61
692758–FL1
692759–071
692759–A41
Keyboard in black finish for use in
Czechoslovakia
Backlit keyboard in black finish
for use in Greece
Backlit keyboard in black finish for
use in Spain
Backlit keyboard in black finish
for use in Belgium
Backlit keyboard in black finish for
use in Saudi Arabia
Backlit keyboard in black finish
for use in Switzerland
Backlit keyboard in black finish for
use in the Netherlands
Backlit keyboard in black finish
for Denmark, Norway, Finland
Black/silver keyboard for use in the
United States
Black/silver keyboard for use in
Germany
Black/silver keyboard for use in the
United Kingdom and Singapore
Black/silver keyboard for use in
Italy
Black/silver keyboard for use in
France
Black/silver keyboard for use in
Turkey
Black/silver keyboard for use in
Portugal
Black/silver keyboard for use in
Brazil
Black/silver keyboard for use in
Saudi Arabia
Black/silver keyboard for use in
Romania
Black/silver keyboard for use in
Russia
Black/silver keyboard for use in
Japan
Black/silver keyboard for use in
Thailand
Black/silver keyboard for use in
South Korea
Black/silver keyboard for use in
Taiwan
Black/silver keyboard for use in
Slovenia
Black/silver keyboard for use in the
Netherlands
Black/silver keyboard for use in
India
Black/silver keyboard for use in
Israel
Black/silver keyboard for use in
Czechoslovakia
Black/silver keyboard for use in
Canada
Black/silver backlit keyboard for
use in Spain
Black/silver backlit keyboard for use 692759–001
in the United States
Black/silver backlit keyboard for
use in Belgium
Black/silver backlit keyboard for use 692759–151
in Greece
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For use in country or region:
Spare part number:
For use in country or region:
Spare part number:
Black/silver backlit keyboard for
use in Switzerland
692759–BG1
Black/silver backlit keyboard for use 692759–B31
in the Netherlands
Black/Silver backlit keyboard for
use in Saudi Arabia
692759–171
Black/silver backlit keyboard for use 692759–DH1
in Denmark, Norway, Finland
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the keyboard:
1. Turn the computer right-side up with the front facing you.
2. Remove the 16 Phillips PM 2x3 screws.
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3. Remove the single screw (1), and then release the keyboard and keyboard bracket from the top
cover (2).
4. Remove the 1 Phillips PM 2.5x3 screw securing the keyboard to the bracket (1), disconnect the
keyboard cable (2) (pushing it through the bracket), and then remove the keyboard from the
bracket (3).
Reverse this procedure to install the keyboard.
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Top cover
Description
Spare part number
Top cover
686097–001
690198–001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the top cover:
1. Turn the computer right-side up, with the front toward you.
2. Open the computer.
3. Remove the 3 screws from each hinge on the top cover (1), and then remove the top cover (2).
Reverse this procedure to install the top cover.
WLAN antenna cables
Description
Spare part numbers
WLAN antennas
686589–001
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Before removing the antenna cables:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the WLAN antenna cables:
▲
Remove the WLAN antenna transceivers (1), and then remove the cables (2) from the right and
left sides of the hinge.
Display panel cable assembly
Description
Spare part number
Display panel cable assembly
686592–001
Before removing the display panel cable assembly:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
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Remove the display panel cable assembly:
▲
Disconnect the display panel cable from the webcam, and then remove the cable on the left side
up to the left hinge.
Webcam assembly
Description
Spare part numbers
Webcam assembly
686587–001
Before removing the webcam assembly:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the webcam assembly:
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▲
Disconnect the webcam cable (1), and then remove the cable (2).
Display hinges and hinge covers
Description
Spare part number
686596–001
Display hinges
Display hinge covers
686595–001
Before removing the webcam assembly:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
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Remove the display hinge covers:
1. Remove the Phillips PM screws that secure the display the left and right hinge covers (1), and
then remove the hinge covers (2).
2. Remove the 4 Phillips PM screws (2 on each side) that secure the hinge to the display panel (1),
and then remove the hinges (2).
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5 Setup Utility (BIOS) and System
Diagnostics
Using Setup Utility
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility includes settings for the types of peripherals installed, the startup sequence of the computer,
and the amount of system and extended memory.
NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer
from operating properly.
Starting Setup Utility
NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only
if USB legacy support is enabled.
To start Setup Utility, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter Setup Utility.
Changing the language of Setup Utility
1. Start Setup Utility.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Your change takes effect immediately.
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Navigating and selecting in Setup Utility
To navigate and select in Setup Utility, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●
●
●
To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.
To close open dialog boxes and return to the main Setup Utility screen, press esc, and then
follow the on-screen instructions.
2. Press f10 to enter Setup Utility.
To exit Setup Utility menus, choose one of the following methods:
●
To exit Setup Utility menus without saving your changes, press the esc key, and then follow the
on-screen instructions.
– or –
Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
●
To save your changes and exit Setup Utility menus, press f10, and then follow the on-
screen instructions.
– or –
Use the tab key and the arrow keys to select Exit > Exit Saving Changes, and then
press enter.
Your changes go into effect when the computer restarts.
Displaying system information
1. Start Setup Utility.
2. Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
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Restoring factory settings in Setup Utility
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Setup Utility to the values that were set at the factory, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter Setup Utility.
3. Use the arrow keys to select Exit > Load Setup Defaults.
4. Follow the on-screen instructions.
5. To save your changes and exit, press f10, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the
factory settings.
Exiting Setup Utility
●
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
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Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by using Setup Utility.
1. Start Setup Utility (BIOS).
2. Use the arrow keys to select Main.
3. To exit Setup Utility (BIOS) without saving your changes, use the tab key and the arrow keys to
select Exit > Exit Discarding Changes, and then press enter.
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery
power, docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1. Windows 7—Select Start > Help and Support > Maintain.
Windows XP—Select Start > Help and Support, and then select the software and
drivers update.
2. Follow the on-screen instructions to identify your computer and access the BIOS update you
want to download.
3. At the download area, follow these steps:
a. Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive. Make a note
of the path to the location on your hard drive where the BIOS update is downloaded. You
will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator
before installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1. Windows 7—Open Windows Explorer by selecting Start > Computer.
Windows XP—Open Windows Explorer by selecting Start > My Computer.
2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
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4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS
installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly. The following diagnostic tests are available in System Diagnostics:
●
●
●
Start-up test—This test analyzes the main computer components that are required to start
the computer.
Run-in test—This test repeats the start-up test and checks for intermittent problems that the
start-up test does not detect.
Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all
data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move
the data to a good sector.
●
●
Memory test—This test analyzes the physical condition of the memory modules. If it reports an
error, replace the memory modules immediately.
Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact
HP support to report the issue and purchase a replacement battery.
You can also view system information and error logs in the System Diagnostics window.
To start System Diagnostics:
1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f2.
2. Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostics test while it is running, press esc.
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6 Specifications
Computer specifications
Metric
U.S.
Dimensions
Width
29.16 cm
11.48 in
Depth
2.15 cm
8.46 in
Height (front to back)
Weight
2.11 to 3.19 cm
0.83 to 1.26 in
With 6-cell battery
With 3-cell battery
Input power
1.60 kg
1.46 kg
3.53 lb
3.22 lb
Operating voltage and current
Temperature
19.5V dc @ 3.33 A – 65 W
Operating
5°C to 35°C
41°F to 95°F
-4°F to 140°F
Nonoperating
-20°C to 60°C
Relative humidity (noncondensing)
Operating
10% to 90%
5% to 95%
Nonoperating
Maximum altitude (unpressurized)
Operating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Nonoperating
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this
range of temperatures.
15.6-inch display specifications
Metric
U.S.
Dimensions
Height
16.50 cm
25.34 cm
33.66 cm
262,144
6.50 in
Width
11.60 in
13.30 in
Diagonal
Number of colors
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Metric
U.S.
Contrast ratio
Brightness
200:1 (typical)
200 nits (typical)
Pixel resolution
Pitch
0.197 mm × 0.197 mm
1366 × 768
RGB vertical stripe
LED
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
80 × 25
2.0 W
±65° horizontal, ±50° vertical (typical)
15.6-inch display specifications 77
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7 Backup and recovery
Your computer includes tools provided by the operating system and HP to help you safeguard your
information and restore it if ever needed.
This chapter provides information on the following topics:
●
Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software
feature)
●
●
●
Performing a system restore (from the partition, recovery discs, or a recovery flash drive)
Backing up your information
Recovering a program or driver
Restoring the system
If the computer hard drive fails, you must use a set of recovery discs or a recovery flash drive to
restore your system to its factory image. Ideally, you have already used HP Recovery Manager to
create these tools immediately after software setup.
NOTE: All references to the hard disk drive in this guide refer to the solid-state (SSD) drive
For issues other than hard drive failure, you can restore your system by using the HP Recovery
partition, rather than by using recovery discs or a recovery flash drive. To check for the presence of a
recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management.
If the recovery partition is present, a Recovery drive is listed in the window.
CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only software that was
preinstalled at the factory. Software not provided with this computer must be reinstalled manually.
Creating restore media
HP recommends that you create either a set of recovery discs or a recovery flash drive so that you
can restore your computer to its original factory state if the hard drive fails, or if for any reason you
cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up
the computer for the first time.
NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery
flash drive. Handle these recovery tools carefully, and keep them in a safe place.
NOTE: You can use an optional external optical drive (purchased separately) to create recovery
discs, or you can purchase recovery discs for your computer from the HP website. If you use an
external optical drive, it must be connected directly to a USB port on the computer, not to a USB port
on an external device, such as a USB hub.
Guidelines:
●
Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the HP Recovery Manager software.
●
The computer must be connected to AC power during this process.
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●
●
Only one set of recovery discs or one recovery flash drive can be created per computer.
NOTE: If you are creating recovery discs, number each disc before inserting it into an optional
external optical drive (purchased separately).
If necessary, you can exit the program before you have finished creating the recovery discs or
recovery flash drive. The next time you open HP Recovery Manager, you will be prompted to
continue the backup creation process.
To create a set of recovery discs or a recovery flash drive:
1. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP
Recovery Media Creation.
2. Follow the on-screen instructions.
Performing a system recovery
HP Recovery Manager software allows you to repair or restore the computer to its original factory
state. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated
recovery partition on the hard drive.
NOTE: A system restore must be performed if the computer hard drive fails or if all attempts to
correct any functional computer issues fail. A system restore should be used as a final attempt to
correct computer issues.
Note the following when performing a system restore:
●
You can restore only the system that you have previously backed up. HP recommends that you
use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as
soon as you set up the computer.
●
●
Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using HP Recovery Manager to restore your system.
HP Recovery Manager restores only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's
website or reinstall the software from the disc provided by the manufacturer using an optional
external optical drive (purchased separately).
Using the dedicated recovery partition
When using the dedicated recovery partition, there is an option to back up pictures, music and other
audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,
Internet favorites and settings during this process.
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To restore the computer from the recovery partition, follow these steps:
1. Access HP Recovery Manager in either of the following ways:
●
Select Start > All Programs > Security and Protection > HP Recovery Manager > HP
Recovery Manager.
– or –
●
Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (System Recovery)” message is displayed on the screen.
2. Click System Recovery in the HP Recovery Manager window.
3. Follow the on-screen instructions.
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Restoring using the restore media
1. If possible, back up all personal files.
2. Insert the first recovery disc into an optional external optical drive (purchased separately), and
then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE: If the computer does not automatically restart in the HP Recovery Manager, the
computer boot order needs to be changed.
3. Press f9 at system bootup.
4. Select the external optical drive or the flash drive.
5. Follow the on-screen instructions.
Changing the computer boot order
To change the boot order for recovery discs:
1. Restart the computer.
2. Press esc while the computer is restarting, and then press f9 for boot options.
3. Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for recovery flash drive:
1. Insert the flash drive into a USB port.
2. Restart the computer.
3. Press esc while the computer is restarting, and then press f9 for boot options.
4. Select the flash drive from the boot options window.
Backing up and recovering your information
It is very important to back up your files and keep any new software in a safe place. As you add new
software and data files, continue to create backups on a regular basis.
How completely you are able to recover your system depends on how recent your backup is.
NOTE: A recovery from your most recent backup needs to be performed if the computer has a virus
attack or if any major system components fail. In order to correct computer issues, a recovery should
first be attempted before a system restore is attempted.
You can back up your information to an optional external hard drive, a network drive, or discs. Back
up your system at the following times:
●
At regularly scheduled times
TIP: Set reminders to back up your information periodically.
●
●
Before the computer is repaired or restored
Before you add or modify hardware or software
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Guidelines:
●
Create system restore points using the Windows® System Restore feature, and periodically
copy them to an optical disc using an optional external optical drive (purchased separately) or an
external hard drive. For more information on using system restore points, refer to Using
●
●
Store personal files in the Documents library and back up this folder periodically.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to re-enter your preferences.
To create a screen shot:
1. Display the screen you want to save.
2. Copy the screen image:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3. Open a word-processing document, and then select Edit > Paste. The screen image is added to
the document.
4. Save and print the document.
Using Windows Backup and Restore
Guidelines:
●
●
Be sure that the computer is connected to AC power before you start the backup process.
Allow enough time to complete the backup process. Depending on file sizes, it may take over an
hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows® includes the User Account Control feature to improve the security of the
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
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Using Windows system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point
in time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created
since the last restore point.
You also can create additional restore points to provide increased protection for your files and
settings.
When to create restore points
●
●
Before you add or modify software or hardware
Periodically, whenever the computer is functioning optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Click Create, and then follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
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8 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
●
The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating
of 125 or 250 V ac, as required by the power system of each country or region.
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for specific countries and regions
Country/region
Argentina
Australia
Austria
Belgium
Brazil
Accredited agency
Applicable note number
IRAM
SAA
1
1
1
1
1
2
1
1
1
1
1
1
1
1
OVE
CEBEC
ABNT
CSA
Canada
Chile
IMQ
Denmark
Finland
France
DEMKO
FIMKO
UTE
Germany
India
VDE
ISI
Israel
SII
Italy
IMQ
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Country/region
Japan
Accredited agency
JIS
Applicable note number
3
1
1
1
4
7
1
1
5
1
1
6
1
1
2
The Netherlands
New Zealand
Norway
KEMA
SANZ
NEMKO
CCC
The People's Republic of China
Saudi Arabia
Singapore
SASO
PSB
South Africa
South Korea
Sweden
SABS
KTL
SEMKO
SEV
Switzerland
Taiwan
BSMI
Thailand
TISI
The United Kingdom
The United States
ASTA
UL
1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region
where it will be used.
2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark.
UL file number must be on each element.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² or 1.25-mm² conductor size. The
wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the CCC certification mark.
5. The flexible cord must be Type H05VV-F 3X0.75-mm² conductor size. KTL logo and individual approval number must
be on each element. Corset approval number and logo must be printed on a flag label.
6. The flexible cord must be Type HVCTF 3×1.25-mm² conductor size. Power cord set fittings (appliance coupler, cable,
and wall plug) must bear the BSMI certification mark.
7. For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL
and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3×0.75-/1.00-mm² conductor size, with
plug BS 1363/A with BSI or ASTA marks.
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9 Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not
dispose of the battery in general household waste. Follow the local laws and regulations in your area
for battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries. For more information about recycling programs, see the HP website at
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Index
A
connectors, service
considerations 26
H
AC adapter, spare part numbers
hard drive
precautions 27
product description
removal 38
D
Digital Media Slot, identifying
display
specifications 76
display assembly
display panel
action keys
identifying
hard drive light
hard drive, spare part numbers
audio, product description
HDMI port, identifying
B
removal 32
backing up
display panel, product
customized window, toolbar,
base enclosure
description
I
DVD±RW and CD-RW Super Multi
Double-Layer Combo Drive
precautions 27
integrated webcam light,
identifying
internal display switch,
identifying
removal 34
base enclosure, spare part
number 20, 22
internal microphones, identifying
E
J
battery
jacks
removal 36
esc key, identifying
Ethernet, product description
external media cards, product
Blu-ray ROM DVD±R/RW Super
Multi Double-Layer Drive
precautions 27
network
description
RJ-45 (network)
buttons
F
K
f11 80
fan
keyboard
product description
removal 62
keys
action
power
TouchPad on/off
removal 53
C
fn key, identifying
caps lock light, identifying
chipset, product description
components
G
esc
fn
graphics, product description
guidelines
Windows applications
Windows logo
bottom 11
display
equipment 30
left side
grounding 27
L
packaging 29
transporting 29
workstation 29
lights
caps lock
hard drive
mute
Index 87
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power 7, 9
TouchPad
power cord
power requirements, product
S
service considerations
cables 26
webcam
wireless
M
description
mass storage device
precautions 27
processor, product description
product description
connectors 26
removal 38
audio
chipset
display panel
Ethernet
external media cards
graphics
serviceability, product
media card reader assembly
removal 55
memory module
description
slots
Digital Media
product description
removal 46
hard drives
keyboard
solid-state drive, spare part
Speaker Kit, spare part number
microphone
product description
model name
memory module
microphone
operating system
optical drive
pointing device
ports
power requirements
processors
speakers
removal 60
mute light, identifying
speakers, identifying
specifications
N
network jack, identifying
product name
serviceability
computer 76
display 76
system board
O
video
operating system, product
wireless
description
removal 48
optical drive
precautions 27
product description
R
recovering from the dedicated
recovering from the recovery
discs 81
removal/replacement
preliminaries 26
procedures 30
P
T
plastic parts, service
considerations 26
top cover
removal 66
pointing device, product
TouchPad button board
removal 43
description
ports
HDMI
RJ-45 (network) jack, identifying
product description
USB 10
TouchPad light
TouchPad on/off button
Touchpad zone, identifying
USB 3.0
RTC battery
power button, identifying
removal 59
removal 41
U
USB 3.0 ports identifying
88 Index
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V
video, product description
W
webcam light, identifying
webcam, identifying
Windows applications key,
identifying
Windows logo key, identifying
wireless light
wireless, product description
WLAN antennas, identifying
WLAN module
removal 45
Index 89
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Download from Www.Somanuals.com. All Manuals Search And Download.
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