HP Hewlett Packard PDAs Smartphones iPAQ hx4700 User Manual

User’s Guide  
HP iPAQ hx4700 series Pocket PC  
Document Part Number: 361966-001  
June 2004  
Note: Not all models described are  
available in all regions. Model shown in  
illustrations is HP iPAQ hx4700 series  
Pocket PC  
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Performing a Soft (“Normal”) Reset . . . . . . . . . . . . . 1–6  
Understanding the Touchpad and Cursor. . . . . . . . . . . . . 1–9  
2 Synchronizing with Your Computer  
Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . 2–1  
Installing ActiveSync. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
Synchronizing Your Pocket PC with Your Computer. . . 2–3  
Changing Synchronization Settings. . . . . . . . . . . . . . 2–3  
Using the Fast Infrared (FIR) Connection. . . . . . . . . 2–4  
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Installing Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5  
AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10  
USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12  
Changing the Screen Orientation . . . . . . . . . . . . . . . . . . . 4–7  
Opening and Closing Applications . . . . . . . . . . . . . . . . . 4–8  
Closing with iTask. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9  
Closing Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9  
Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10  
Deleting Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10  
Backing Up Information . . . . . . . . . . . . . . . . . . . . . . . . 4–11  
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Writing with the Stylus and the Letter Recognizer . . 5–5  
Writing with the Stylus and Block Recognizer . . . . . 5–6  
6 Applications  
Attaching a Sound File to a Photo. . . . . . . . . . . . . . . 6–8  
Using Backup/Restore Programs . . . . . . . . . . . . . . . . . . . 6–9  
Using iPAQ Backup to Backup/Restore . . . . . . . . . 6–10  
Using ActiveSync To Backup/Restore . . . . . . . . . . 6–10  
Using Pocket Informant . . . . . . . . . . . . . . . . . . . . . . . . . 6–11  
Pocket Informant Toolbar . . . . . . . . . . . . . . . . . . . . 6–11  
Menus and Options . . . . . . . . . . . . . . . . . . . . . . . . . 6–12  
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Contents  
7 Using HP ProtectTools  
Setting Up Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1  
8 Using Wi-Fi  
Setting Up VPN Server Connections. . . . . . . . . . . . 8–11  
Changing VPN Server Connections . . . . . . . . . . . . 8–12  
Starting VPN Server Connections. . . . . . . . . . . . . . 8–13  
Setting Up Proxy Server Settings . . . . . . . . . . . . . . 8–13  
Wi-Fi Security Protocol Utilities . . . . . . . . . . . . . . . . . . 8–14  
802.1X Certificate Enroller . . . . . . . . . . . . . . . . . . . 8–14  
LEAP Registration Utility . . . . . . . . . . . . . . . . . . . . 8–15  
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Working with Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–19  
Using Business Card Exchange. . . . . . . . . . . . . . . . 9–21  
Working with Connections . . . . . . . . . . . . . . . . . . . 9–24  
10Connecting to the Internet  
Connecting to a Private Network. . . . . . . . . . . . . . . . . . 10–2  
Entering an Internet Address . . . . . . . . . . . . . . . . . . . . . 10–2  
Using a Favorites List . . . . . . . . . . . . . . . . . . . . . . . . . . 10–3  
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11Expansion Cards  
Installing a Secure Digital (SD) Expansion Card . . . . . 11–2  
12Troubleshooting  
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12–1  
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12–8  
Equipment Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–6  
Airline Travel Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7  
Wireless Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7  
U.S. Regulatory Wireless Notice. . . . . . . . . . . . . . . . A–7  
Canadian Regulatory Wireless Notice. . . . . . . . . . . . A–7  
Japanese Regulatory Wireless Notice . . . . . . . . . . . . A–8  
Brazilian Regulatory Wireless Notice. . . . . . . . . . . . A–8  
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B Specifications  
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1  
Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . B–3  
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . B–3  
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1
Getting to Know Your iPAQ  
Pocket PC  
Congratulations on purchasing an HP iPAQ hx4700 series Pocket  
PC. Use this guide to help you set up your Pocket PC and to learn  
how it works.  
Using the Stylus  
Your iPAQ Pocket PC comes with a stylus that you should use to  
tap or write on your screen.  
You can perform three basic actions using the stylus:  
Tap—Lightly touch the screen to select or open an item. Lift the  
stylus after you tap an item. Tapping is equivalent to clicking an  
item with the mouse on your computer.  
Drag—Place the point of the stylus on the screen and drag an  
item across the screen without lifting the stylus until you have  
completed the selection. Dragging is equivalent to dragging with  
the left mouse button pressed on your computer.  
Tap and hold—Hold the stylus pointer on an item for a short  
time until a menu displays. Tapping and holding is equivalent to  
right-clicking your computer mouse button. When you tap and  
hold, a circle of red dots displays around the stylus to indicate  
that the menu will soon pop up.  
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Getting to Know Your iPAQ Pocket PC  
ÄCAUTION: To prevent damage to your iPAQ Pocket PC screen, never  
use any device other than the stylus that comes with the Pocket PC  
or an approved replacement to tap or write on the screen. If you  
lose or break your stylus, you can order extras at  
Aligning the Screen  
When the iPAQ Pocket PC is turned on for the first time, you are  
guided through a screen alignment process. You must realign  
your screen if:  
The Pocket PC does not respond accurately to your taps.  
You perform a full reset of your Pocket PC.  
To realign the iPAQ Pocket PC screen:  
1. From the Start menu, tap Settings > System tab > Screen  
icon.  
2. Tap the Align Screen button.  
Shortcut: To access the Align Screen application without  
tapping on the screen, press and hold the touchpad, then press  
the Calendar button ( ).  
3. Tap the cross-hair object at each location. Be precise when  
tapping the cross-hair object.  
4. Tap OK.  
Adjusting Text Size  
How much information you see on the screen depends on the text  
size. To adjust the text size:  
1. From the Start menu, tap Settings > System tab > Screen >  
Text Size tab.  
2. Drag the slider to the desired text size; then tap OK.  
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Getting to Know Your iPAQ Pocket PC  
Changing the Screen from Portrait to  
Landscape Mode  
To select Portrait or Landscape screen orientation:  
1. From the Start menu, tap Settings > System tab > Screen.  
2. Tap Portrait, Landscape (right-handed), or Landscape  
(left-handed).  
3. Tap OK.  
Shortcut: Press and hold the Calendar button for two seconds to  
toggle between portrait and landscape modes.  
Note: The Wi-Fi antenna for the HP iPAQ is located in the top of  
the unit. If you cover up the top of the HP iPAQ after you have  
turned on Wi-Fi, signal strength may be affected.  
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Getting to Know Your iPAQ Pocket PC  
Setting the Date and Time  
When you turn on your iPAQ Pocket PC for the first time, you are  
requested to select your time zone. After setting the time zone,  
you still need to set the time and date on your unit. All three  
settings are located in the Clock Settings screen and can be set  
at the same time.  
Note: By default, the time on the iPAQ Pocket PC is  
synchronized with your computer each time the two devices  
connect using ActiveSync.  
Setting the Time for Home and Locations  
You Are Visiting  
From the Start menu, tap Settings > System tab > Clock &  
Alarms icon.  
Shortcut: From the Today screen, tap the Clock icon to set  
the time.  
1. Tap either Home or Visiting.  
2. Tap the time-zone down arrow, and select the appropriate  
time zone.  
3. Tap the hour, minutes, or seconds, and use the up and down  
arrows to adjust the time.  
Shortcut: You can also adjust the time by moving the hands  
of the clock with the stylus.  
4. Tap AM or PM.  
5. Tap OK.  
6. Tap Yes to save the clock settings.  
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Getting to Know Your iPAQ Pocket PC  
Setting the Date  
1. From the Start menu, tap Settings > System tab > Clock &  
Alarms icon.  
Shortcut: From the Today screen, tap the Clock icon to set  
the date.  
2. Tap the down arrow by the date.  
3. Tap the left or right arrow to select a month and year.  
4. Tap a day.  
5. Tap OK.  
6. Tap Yes to save the date settings.  
You need to reset your time zone, time, and date if:  
The location time (Home or Visiting) needs to be changed.  
All power to the iPAQ Pocket PC is lost, which removes all  
saved settings.  
You perform a full reset of your iPAQ Pocket PC.  
Shortcut: From the Today screen, tap the Clock icon to set  
the time zone, time, and date.  
Entering Owner Information  
You can personalize your iPAQ Pocket PC by entering owner  
information. To enter owner information:  
1. From the Today screen, tap Start > Settings > Owner  
Information.  
Shortcut: From the Today screen, tap Tap here to set owner  
information.  
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Getting to Know Your iPAQ Pocket PC  
2. Tap in the Name field. A keyboard displays at the bottom of  
the screen. Tap on the characters to enter your name.  
Note: If you prefer, you can use Letter Recognizer, Microsoft  
Transcriber, or Block Recognizer to input information. Refer to  
Chapter 5, “Learning Input Methods,” for more information.  
3. Tap the Tab key on the keyboard to move the cursor to the  
next field.  
4. Continue entering whatever information you want to include.  
5. To display owner information at startup, tap the Options tab  
and select the Identification information checkbox.  
6. Tap on the Notes tab to enter any notes.  
7. Tap OK to save the information and return to the Today  
screen.  
Resetting the Unit  
Sometimes there is a need to reset your Pocket PC. Resetting the  
Pocket PC is known as performing a “soft” or “hard” reset.  
Performing a Soft (“Normal”) Reset  
A soft reset stops all running applications, but does not erase any  
programs or saved data. Be sure to save any unsaved data within a  
running application before performing a soft reset.  
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Getting to Know Your iPAQ Pocket PC  
Perform a soft reset to:  
Stop all running applications  
Install a new applications  
Restart the Pocket PC if it stops responding  
To perform a soft reset:  
1. Locate the recessed Reset button on the bottom of your iPAQ  
Pocket PC.  
2. Use the stylus to lightly press the Reset button.  
The Pocket PC restarts and displays the Today screen.  
Performing a Hard (“Full”) Reset  
Perform a hard reset only when you want to clear all  
user-installed settings, applications, and data from RAM  
(Random Access Memory), where data and applications you have  
loaded are stored.  
ÄCAUTION: If you perform a hard reset, your Pocket PC loses all data  
and programs not saved in iPAQ File Store.  
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Getting to Know Your iPAQ Pocket PC  
To perform a hard reset:  
1. Press and hold down the Calendar and iTask buttons 1.  
2. While holding down these buttons, use the stylus to  
lightly press the Reset button on the bottom of the iPAQ  
Pocket PC 2 for about two seconds.  
3. When the Pocket PC screen begins to fade, release the  
Calendar and iTask buttons first, and then remove the stylus  
from the Reset button.  
Note: If you simultaneously push and hold the Reset, Calendar,  
and iTask buttons for more than two seconds, the battery  
disconnects. To restart the unit, either plug the unit into the AC  
Adapter or press the Reset button again.  
After performing a hard reset, you may need to reinstall  
applications stored in iPAQ File Store to restore shortcuts and full  
functionality.  
The Pocket PC resets and powers on.  
If the Pocket PC does not power on after a reset, do the following:  
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Getting to Know Your iPAQ Pocket PC  
Check the battery door to ensure it is locked. If not, slide the  
battery lock switch to the left (or locked position) on the bottom  
of the Pocket PC. This action locks the battery door.  
If the battery door is not locked, the Pocket PC does not power  
on. Refer to Chapter 3, “Managing the Battery,” for more  
information.  
To return your iPAQ Pocket PC to factory settings after  
performing a hard reset:  
1. Tap Start > Programs > File Explorer > My Device.  
2. Tap the iPAQ File Store folder to open it.  
3. Tap Edit > Select All.  
4. Tap and hold the selected files, then tap Delete.  
5. Tap Yes to delete all files in iPAQ File Store.  
Understanding the Touchpad and  
Cursor  
The touch-sensitive pad on your HP iPAQ senses the position of a  
person's finger on its surface to provide screen navigation, cursor  
movement, and interactive input. Use your touchpad to select  
items, scroll, launch applications, and cursor control.  
For more information on the touchpad or cursor, refer to  
“Using the Touchpad or Cursor” in Chapter 5 or go to the online  
help on your Pocket PC. To access the online help, from the Start  
menu, tap Settings > System tab > Synaptics NavPoint > Help.  
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Getting to Know Your iPAQ Pocket PC  
Removing Your Pocket PC Cover  
Your Pocket PC comes with a protective flip cover, which is  
designed to protect your screen.  
ÄCAUTION: It is recommended that you leave on the flip cover;  
however, you can remove it from the Pocket PC.  
If you want to remove the flip cover:  
1. Open the flip cover and push the flip cover hinge up 1.  
2. Rotate the cover out to remove 2.  
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Getting to Know Your iPAQ Pocket PC  
Installing Your Pocket PC Cover  
To reinstall the flip cover:  
1. Place the top pin on the flip cover in to the hinge located on  
the left side of the Pocket PC 1.  
2. Push the bottom pin on the flip cover into place 2.  
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Getting to Know Your iPAQ Pocket PC  
Routine Care  
ÄCAUTION: The screen of your iPAQ Pocket PC is made of glass and  
can be damaged or broken by drops, impacts, or pressure.  
Note: HP is not responsible for damage that occurs as a result of  
your failure to follow the instructions that came with the HP  
branded product. Refer to the warranty document included with  
your iPAQ Pocket PC for more information.  
You should observe the following practices to protect the screen  
of your iPAQ Pocket PC from damage:  
Do not sit on your iPAQ Pocket PC.  
When transporting your iPAQ Pocket PC in a purse, pocket,  
briefcase, etc., ensure the device does not get compressed,  
bent, dropped, or hit.  
When not in use, close the flip cover on your iPAQ Pocket PC  
and store it in a case. You can select from a wide variety of  
case options at www.hp.com/go/ipaqaccessories or  
Do not place anything on top of your Pocket PC.  
Do not bang your iPAQ Pocket PC against hard objects.  
Never use any device other than the stylus that comes with  
the Pocket PC or an approved replacement to tap or write on  
the screen. If you lose or break your stylus, you can order  
Clean your Pocket PC by wiping the screen and the exterior  
with a soft, damp cloth lightly moistened only with water.  
ÄCAUTION: To reduce the risk of damage to the internal components,  
do not spray liquid directly on the screen or allow excess liquid to drip  
inside your iPAQ Pocket PC. Using soap or other cleaning products on  
the screen may discolor the finish and damage it.  
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Getting to Know Your iPAQ Pocket PC  
Traveling with Your Pocket PC  
Use the following guidelines when traveling with your Pocket  
PC.  
Back up your information.  
Take a copy of your backup with you on an SD memory card.  
Disconnect all external devices.  
Take the AC Adapter and Charger Adapter with you.  
Keep your Pocket PC in a protective case and keep it in your  
carry-on luggage.  
For air travel, be sure to turn off Bluetooth and Wi-Fi. To turn  
off all wireless features, from the Today screen, tap Start >  
Programs > iPAQ Wireless. Next, tap the All Off button at  
the bottom of the screen.  
If you are traveling internationally, be sure you have the plug  
adapter appropriate for the country you are visiting.  
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2
Synchronizing with Your  
Computer  
Using Microsoft ActiveSync  
Your device can be connected to a computer so you can transfer  
files back and forth. In this way, you only have to input data once.  
Microsoft ActiveSync is a synchronization program you install on  
your desktop or laptop computer to:  
Copy files (data, audio or video) between your device and up  
to two host computers so you always have the latest  
information in all locations.  
Install programs on your device  
Back up and restore device information  
Synchronize links  
Send and receive e-mail  
Request meetings  
Installing ActiveSync  
ÄCAUTION: For synchronization to work properly, install Microsoft  
ActiveSync on your computer (Steps 1 and 2 below) before you  
connect your iPAQ Pocket PC to your computer (Step 3).  
To install Microsoft ActiveSync on your host computer:  
1. Insert the Companion CD into the CD tray or slot on your  
computer.  
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Synchronizing with Your Computer  
2. After the introductory screen displays, click Setup Wizard.  
The Setup Wizard detects the programs on your computer,  
and guides you step by step so you can install ActiveSync on  
your computer as well as other programs on your Pocket PC.  
3. Follow the screen recommendations and when prompted,  
connect your Pocket PC to your personal computer:  
a. Plug the AC Adapter into an electrical outlet 1 and  
connect the other end of the AC Adapter to the AC  
connector on the HP Desktop Cradle 2.  
b. Slide the bottom of your Pocket PC into the HP iPAQ  
Cradle 3 and push firmly to seat it.  
CAUTION: To avoid damaging your Pocket PC or the cradle, check to  
be sure the Pocket PC and cradle connectors are properly aligned  
before pushing the Pocket PC into the HP Desktop Cradle.  
Ä
4. Once you are finished with the Setup Wizard, you can  
disconnect the Pocket PC from the sync cable.  
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Synchronizing with Your Computer  
Synchronizing Your Pocket PC with  
Your Computer  
With ActiveSync installed on your computer, you can:  
Use it any time to create an additional partnership so you can  
synchronize information with up to two computers.  
Add or delete the type of data (Contacts, Calendar, Inbox,  
Tasks, Favorites, Files, Notes, and AvantGo) you want  
synchronized with your Pocket PC.  
Note: When you synchronize files, you can drag and drop the  
selected files from your computer to the synchronized folder on  
your iPAQ Pocket PC. If you named your device “PC1” when you  
created your partnership, then the synchronized folder is named  
“PC1.” When you synchronize, the files are automatically moved  
to and from your iPAQ Pocket PC.  
Changing Synchronization Settings  
You can modify your synchronization settings for Microsoft  
ActiveSync to:  
Change when your iPAQ Pocket PC synchronizes with your  
host computer.  
Change the type of connection (serial, USB, or infrared) from  
your iPAQ Pocket PC to your computer.  
Select the files and information to synchronize.  
Select the files and information you do not want to  
synchronize (for example, e-mail attachments).  
Determine how conflicts between information on your  
iPAQ Pocket PC and information on your computer are to be  
handled.  
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Synchronizing with Your Computer  
To change synchronization settings:  
1. From the Start menu on your computer, click Programs >  
Microsoft ActiveSync > Tools > Options.  
a. On the Sync Options tab, select the files and information  
to synchronize with your computer.  
b. On the Schedule tab, select when your iPAQ Pocket PC  
synchronizes with your computer.  
c. On the Rules tab, determine how conflicts between  
information on your iPAQ Pocket PC and information  
on your computer are to be handled.  
2. Tap OK when you are finished.  
3. From the File menu, click Connection Settings. Select the  
type of connection to be allowed between the iPAQ Pocket  
PC and the computer.  
Using the Fast Infrared (FIR) Connection  
As an alternative to using the desktop cradle, you can synchronize  
your Pocket PC and your computer using the fast infrared  
connection if you have an infrared port or an infrared USB  
adapter installed on your computer. The fast infrared connection  
option works only on computers that have Microsoft Windows  
98SE, Me, 2000, or XP operating systems installed.  
To set up a fast infrared connection to a computer:  
1. Synchronize your Pocket PC with your computer using the  
desktop cradle before the first time you establish an  
ActiveSync connection via infrared.  
2. Follow your computer manufacturer’s instructions to install  
and set up an infrared port.  
3. Remove the Pocket PC from the cradle and line up the  
infrared port with the computer infrared port so they are  
unobstructed and within 12 inches (30.5 cm) of each other.  
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Synchronizing with Your Computer  
4. Initiate a connection by tapping Start > Programs >  
ActiveSync > Tools > Connect via IR. Synchronization  
begins on your device.  
5. To disconnect, move the devices away from each other or  
tap X in the upper right of the screen to turn off.  
Copying Files  
You can copy files to and from your host computer using Explore  
in ActiveSync and Windows Explorer.  
To copy files:  
1. Insert your iPAQ Pocket PC into the sync cable.  
2. From the Start menu on your computer, click Programs >  
Microsoft ActiveSync.  
3. Click Explore.  
4. Double-click the My Pocket PC.  
5. On your computer, right-click the Start menu, and select  
Explore.  
6. Locate the file to be moved.  
Note: You cannot copy preinstalled files or system files.  
7. Drag and drop your files between your iPAQ Pocket PC and  
your computer. ActiveSync converts the files so that they can  
be used by the Pocket Office programs, if necessary.  
Installing Programs  
To install programs on your iPAQ Pocket PC from your computer  
using ActiveSync:  
1. Connect your iPAQ Pocket PC to your computer using the  
sync cable.  
2. Follow the instructions on the screen.  
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Synchronizing with Your Computer  
3. Check the screen of your iPAQ Pocket PC to see if any  
further steps are necessary to complete the installation.  
Backing up and Restoring Files  
To help reduce the chance of losing information, you should back  
up information to your computer regularly. For more information  
on backing up and restoring information using Microsoft  
ActiveSync, refer to “Using ActiveSync to Backup/Restore” in  
Chapter 6.  
Synchronizing Links  
You can synchronize links to Web sites from the Favorites list on  
your computer to view them offline with Pocket Internet  
Explorer.  
1. From the Start menu on your computer, click Programs  
and double-click the Internet Explorer.  
2. Click Favorites to see the list of links to your favorite Web  
sites.  
3. To save a Web site link to Mobile Favorites, open the Web  
site and click Create Mobile Favorite.  
If you select “Favorites” as an information type to be  
synchronized, ActiveSync copies your mobile favorite  
to your Pocket PC the next time you synchronize.  
4. Follow the instructions in Synchronize information to  
manually synchronize your favorite links.  
Sending and Receiving E-mail  
You can send and receive e-mail messages by synchronizing your  
iPAQ Pocket PC with your computer using ActiveSync. If you are  
using ActiveSync to send and receive e-mail messages, the name  
of the folder you are using is displayed at the bottom of the  
screen. For more information on sending and receiving e-mail  
using ActiveSync, from the Start menu, tap Help > Messaging.  
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Synchronizing with Your Computer  
Requesting Meetings  
You can schedule a meeting and send a meeting request through  
ActiveSync. For more information, from the Start menu, tap  
Help > Calendar.  
User’s Guide  
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3
Managing the Battery  
Your iPAQ Pocket PC is shipped with a rechargeable battery that  
is partially charged. It is recommended that you fully charge the  
Pocket PC battery before setting up the unit, and recharge  
regularly. Your Pocket PC uses some power to maintain files in  
RAM and the clock. While working at your desk, keep the Pocket  
PC and AC Adapter connected through the USB Synchronization  
Common cradle. When you travel, it is recommended that you  
carry the AC Adapter, Charger Adapter plug, or an optional spare  
battery with you.  
ÄCAUTION: Use only an HP approved battery for your iPAQ Pocket PC.  
Inserting a battery that does not comply with HP requirements might  
cause the Pocket PC to malfunction and will void the HP iPAQ limited  
warranty.  
The iPAQ Pocket PC also has a small internal backup battery that  
allows you to change the main battery without losing RAM data  
(user-installed programs and data) as long as it is replaced within  
15 minutes. The internal battery can only be removed by qualified  
HP Technical Support.  
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Managing the Battery  
Installing the Battery  
To install the removable/rechargeable battery:  
1. With the bottom of the unit facing up, slide the battery lock  
switch to the right or unlocked position 1.  
User’s Guide  
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Managing the Battery  
2. Push the battery release lever to the left 2, then slide the  
battery out 3 while still holding the battery release lever to  
the left.  
User’s Guide  
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Managing the Battery  
3. Insert the battery into the battery cover by placing the  
connector end of the battery into the battery cover first 4 then  
pressing the other end down 5.  
User’s Guide  
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Managing the Battery  
4. Insert the battery into the back cover of the Pocket PC and  
slide the bottom of the battery into place until it clicks 6.  
5. Slide the battery lock switch to the left or locked position 7.  
ÄCAUTION: The cover must be in place and the battery lock must  
be locked for the Pocket PC to operate. If the battery lock is not in the  
locked position, when you press the Power button, the Pocket PC will not  
power on.  
Note: If the battery is fully discharged, you must connect the  
AC Adapter to the Pocket PC to fully charge it before continuing.  
It takes up to four hours to fully charge a completely drained  
battery.  
User’s Guide  
3–5  
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Managing the Battery  
Removing the Battery  
ÄCAUTION: Before removing the battery, use iPAQ Backup or  
ActiveSync to back up data on your Pocket PC.  
Note: If you remove or replace the battery, your HP iPAQ will  
perform a soft reset. Be sure to close all applications and save  
data before removing the battery.  
User’s Guide  
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Managing the Battery  
To remove the battery:  
1. With the bottom of the unit facing up, slide the battery lock  
switch to the right or unlocked position 1.  
2. Push the battery release lever to the left 2, then slide the  
battery out 3 while still holding the battery release lever to  
the left.  
User’s Guide  
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Managing the Battery  
3. Remove the battery from the battery cover by pulling up on  
the back of the battery at the finger holes in the battery cover  
4, then pulling the battery out of the battery cover 5.  
ÄCAUTION: Because most of the applications and data you install on  
your Pocket PC are held in memory (RAM), you will need to reinstall  
them if the battery completely discharges or if the battery is removed  
from the unit for more than a few minutes. Otherwise, when fully  
charged, the internal backup battery saves the user-installed data for up  
to 15 minutes when the standard battery is removed. Before removing  
the battery, check to see that the internal backup battery is fully charged  
by tapping Start > Settings > System tab > Power Icon.  
You do not need to reinstall applications and data installed in the iPAQ  
File Store folder because they are saved in nonvolatile memory.  
Charging with the AC Adapter  
The AC Adapter works in a standard electrical outlet. You can  
also charge your Pocket PC in your automobile with an  
Automobile Adapter that works in your vehicle’s electrical  
cigarette lighter or a 12-volt power outlet.  
User’s Guide  
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Managing the Battery  
To purchase an Automobile Adapter, visit the HP Web site at:  
ÄCAUTION: Use only HP recommended AC adapters.  
To charge your Pocket PC using the AC Adapter:  
1. Insert the AC Adapter plug into the AC Charger Adapter 1.  
2. Plug the AC Adapter into an electrical outlet 2.  
3. Insert the AC Charger adapter into the bottom of the  
Pocket PC 3.  
ÄCAUTION: To avoid damaging your Pocket PC or the AC Adapter,  
check to be sure all connectors are properly aligned before connecting  
them.  
User’s Guide  
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Managing the Battery  
4. When the Power button indicator on the front of the Pocket  
PC turns solid amber, the unit is fully charged and you can  
disconnect the AC Adapter. The approximate time to fully  
charge a drained battery is four hours.  
Note: A standard battery can be charged in about four hours, an  
optional extended battery takes longer.  
Charging with the HP Desktop Cradle  
and AC Adapter  
Use the HP Desktop Cradle to charge your Pocket PC.  
Note: It is not necessary to synchronize your Pocket PC before  
charging it.  
User’s Guide  
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Managing the Battery  
To charge your Pocket PC using the HP Desktop Cradle:  
1. Plug the AC Adapter into an electrical outlet 1 and connect  
the other end of the AC Adapter to the AC connector on the  
HP Desktop Cradle 2.  
2. Slide the bottom of your Pocket PC into the HP iPAQ  
Cradle 3 and push firmly to seat it.  
CAUTION: To avoid damaging your Pocket PC or the cradle, check to  
be sure the Pocket PC and cradle connectors are properly aligned  
before pushing the Pocket PC into the HP Desktop Cradle.  
Ä
Note: The amber charge light on the front of the Pocket PC blinks  
while the battery is recharging and turns solid amber  
(nonblinking) when the battery is fully charged.  
User’s Guide  
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Managing the Battery  
Charging with the HP Desktop Cradle  
and USB Cable  
An alternative method of charging the Pocket PC is to charge the  
unit by using a USB cable. However, because this charging  
method drains the host battery (i.e., laptop), you must enable  
USB charging on the Pocket PC before you can charge the unit.  
To charge your Pocket PC using the HP Desktop Cradle and USB  
Cable:  
1. Turn on USB charging by tapping Start > Settings > System  
tab > Power icon on the Pocket PC.  
2. Select the USB Charging tab, and then check Use USB  
Charging.  
3. Tap OK once USB Charging has been enabled.  
4. Connect one end of the USB cable to the bottom of the  
Pocket PC.  
5. Connect the USB cable to an available USB port on your  
USB powered device, such as a laptop computer.  
Note: The Pocket PC charges slower when using an USB cable  
than with an AC Adapter.  
User’s Guide  
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Managing the Battery  
Manually Checking the Battery  
Charge Level  
To manually monitor the battery power:  
1. From the Start menu, tap Settings > System tab.  
2. Next tap Power > Main tab.  
If the battery charge level is low, connect to AC power using  
the HP Desktop Cradle and the AC Adapter, or change the  
battery. For information on purchasing a spare battery or optional  
Extended Battery, visit the HP Web site at  
To use a shortcut to view your battery charge level, tap the battery  
icon located in the TodayPanel Lite on the Today screen plug in.  
Battery Saving Tip: Tap Start > Settings > System tab > Power  
icon > Advanced tab, and then tap the Turn off device if not  
after a short time of not being used.  
CAUTION: It is recommended that you do not allow the battery  
installed in your iPAQ Pocket PC to discharge completely. Doing so  
does not harm your Pocket PC or battery; however, you will lose all  
data not stored in File Store (ROM). Discharging the battery  
completely is similar to performing a hard reset. Refer to Chapter 1,  
“Performing a Hard (“Full”) Reset,”for more information.  
Ä
Battery Saving Tips  
Here are some battery saving tips to help save energy in your  
Pocket PC battery.  
User’s Guide  
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Managing the Battery  
Set the backlight to go off quickly (10 or 30 seconds) after  
you stop using your Pocket PC, or implement Power Save  
mode to turn off the backlight completely. For more  
information, refer to “Changing the Backlight Settings” later  
in this chapter.  
Note: Adjusting the Battery Brightness Level slider to a middle  
position is the most important thing you can do to preserve  
battery life.  
Leave your Pocket PC connected to AC power at all times  
when you’re not using it. For more information, refer to  
chapter.  
Set your Pocket PC to turn off after a short time if not being  
used. Tap Start > Settings > System > Power > Advanced.  
select a time duration.  
Turn off all wireless activities when not in use. Refer to  
“Powering Wi-Fi On or Off” in Chapter 8 and “Powering  
Bluetooth On or Off” in Chapter 9.  
Turn off the Receive all incoming beams setting and receive  
infrared beams manually instead. Refer to Chapter 2,  
“Synchronizing with Your Computer.”  
You can program an Application Button to turn off the screen  
when an MP3 is playing, saving battery power used to run the  
screen. Tap Start > Windows Media > Tools > Settings >  
Buttons. From the Select Function drop-down list, tap  
Screen Toggle. Press either the Contacts or Messaging  
application buttons on the front of your iPAQ Pocket PC, and  
then tap OK.  
Power off your Pocket PC when it is being charged to allow it  
to charge faster.  
User’s Guide  
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Managing the Battery  
To ensure you always have battery power available, invest in  
an extra Standard Battery or Extended Battery. These  
batteries can be charged in the optional battery charger. To  
purchase an extra battery and/or a battery charger, visit the  
Changing the Backlight Settings  
Your new Pocket PC comes with an automatic brightness control  
feature that saves up to 25% battery life. The Backlight icon  
displays on the Today screen for easy accessibility. In addition to  
using the TodayPanel Lite shortcut, you can access the Backlight  
application by selecting the Start menu, tap Settings > System  
tab > Backlight.  
To change the Backlight settings:  
1. Tap the Backlight icon  
on the Today screen.  
2. On the Battery Power tab, select the Turn off backlight if  
device is not used for checkbox and enter the time duration  
you want to pass before the backlight turns off.  
User’s Guide  
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Managing the Battery  
3. Tap the External Power tab to change the backlight setting  
for when you are using an external power source (i.e., cradle,  
AC adapter, etc.)  
4. Tap the Brightness tab to change the brightness level on the  
Pocket PC when using the Pocket PC on battery or external  
power.  
5. Tap OK when you are finished making your changes.  
Note: The Backlight automatically turns on when you tap on the  
screen or tap on a button.  
Automatic Brightness Control  
The automatic brightness control is also another feature in the  
Backlight application. This feature automatically adjusts the  
backlight setting on your Pocket PC to accommodate your  
surroundings.  
For example, if you are in dimly lit area (such as a movie theater,  
concert hall, etc.) the Pocket PC automatically adjusts the  
backlight accordingly. However, if you are outside or in a well-lit  
area, this feature automatically dims the backlight, saving power.  
For more information on the Backlight, tap Start > Help on your  
Pocket PC.  
Disabling Buttons  
The Button Lock applet allows you to disable all the buttons on  
your Pocket PC, except the power button whenever the unit is in  
Standby mode. By enabling this feature, you can ensure the  
device is not accidentally turned on, thus draining your battery.  
To enable the button lock feature:  
1. From the Start menu, tap Settings > Buttons icon.  
2. Tap the Lock tab and check Disable all buttons except  
power button.  
3. Tap OK.  
User’s Guide  
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4
Learning the Basics  
Using the Today Screen  
When you first turn on your iPAQ Pocket PC, the Today screen  
displays. You can also display it by tapping Start, and Today.  
Use the Today screen to view:  
Owner information  
Upcoming appointments  
Unread and unsent messages  
Tasks that need to be completed  
Tap to view Connections  
Tap to change volume or mute all sounds  
Tap to view  
Programs menu  
Tap to change date and time  
Tap to read e-mail  
Tap to set appointment or  
view existing appointments  
Today Panel Lite  
Tap to view and set Wi-Fi and  
Bluetooth settings  
Tap to create a new item  
User’s Guide  
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Learning the Basics  
Navigation Bar and Command Bar  
The Navigation Bar is located at the top of the screen. It displays  
the Start button, active notifications (such as new e-mail, Wi-Fi  
connection status, speaker status) and current time. Use the Start  
menu to select a program.  
Navigation Bar  
Tap to select a program.  
Tap to select a program  
you used recently.  
Tap to see additional programs.  
Tap to customize the settings.  
Tap to view online Help.  
Tap for wireless settings.  
The Command bar is located at the bottom of the screen. The  
New menu provides shortcuts in creating new appointments,  
contacts, tasks, notes, etc. The Input panel button allows you to  
enter text.  
Input panel button  
New button  
Menu  
Buttons  
actions  
User’s Guide  
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Learning the Basics  
Status Icons  
You may see the following status icons displayed on the  
Navigation or Command bar. Tap the icon on the screen to view  
more information related to the item.  
Icon  
Status  
Active connection to computer or wireless network.  
Inactive connection to computer or wireless network.  
Microsoft ActiveSync is synchronizing.  
Speaker is on.  
Speaker is off (or in mute position).  
Battery power is low.  
Battery power is very low.  
E-mail, SMS or MMS messages received.  
Instant messages received.  
(Continued)  
User’s Guide  
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Learning the Basics  
(Continued)  
Icon  
Status  
iPAQ Pocket PC is connected with the desktop cradle. This  
icon displays only when there is an active connection.  
iPAQ Wireless icon—Tap to display Wireless screen.  
Provides a control center to turn all wireless activities on  
and off, and to configure their settings.  
Pop-Up Menus  
Pop-up menus allow you to quickly perform an action. Use the  
pop-up menu to cut, copy, rename, and delete an item, also send  
an e-mail or send a file to another device.  
To access a pop-up menu, tap and hold the stylus on the item on  
which you want to perform the action. When the menu displays,  
tap the desired action, or tap anywhere outside the menu to close  
it without performing an action.  
Tap and hold to display  
the pop-up menu.  
Tap the action you want.  
Tap outside the menu to close it  
without performing an action.  
User’s Guide  
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Learning the Basics  
Creating Information  
From the Today screen, you can create new information,  
including:  
Appointments  
Contacts  
Messages  
Excel Workbook  
Notes  
Tasks  
Word documents  
1. From the Start menu, tap Today > New at the bottom of the  
screen.  
2. Tap an option to create a new item.  
3. Tap OK after you finish creating a new item.  
Customizing the Today Screen  
From the Settings Today screen, you can:  
Add a picture as the background.  
Select the information that displays on the Today screen.  
Select the Today screen theme.  
Set the order of the information.  
Set when to see the Today screen.  
User’s Guide  
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Learning the Basics  
1. From the Start menu, tap Settings > Personal tab > Today.  
2. Select Use this picture as the background checkbox.  
3. Tap Browse to select a picture from File Explorer.  
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Learning the Basics  
4. Tap the Items tab to select or reorder the information on the  
Today screen.  
5. Tap an item to highlight it.  
6. Tap Move Up or Move Down to change the order of items on  
the Today screen.  
Note: You cannot change the placement of the Date on the Today  
screen.  
7. Tap the down arrow associated with Today timeout  
checkbox to determine how many hours must pass before the  
Today screen displays.  
8. Tap OK.  
Changing the Screen Orientation  
You can change the screen orientation of your Pocket PC from  
Portrait to Landscape mode.  
User’s Guide  
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Learning the Basics  
To change the screen orientation of your Pocket PC:  
1. From the Start menu, tap Settings > System tab Screen.  
2. Tap Portrait, Landscape (right-handed), or Landscape  
(left-handed).  
3. Tap OK.  
Shortcut: Press and hold the Calendar button for two  
seconds to toggle between portrait and landscape modes.  
Opening and Closing Applications  
Open any application on your iPAQ Pocket PC from the  
Start menu.  
Note: You can also open an application by assigning it to an  
Application Button. To assign Application Buttons, from the  
Today screen, tap Start > Settings > Buttons.  
To open an application:  
1. Tap Start > Programs.  
2. Tap the desired application title or logo.  
User’s Guide  
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Learning the Basics  
To minimize an open application, tap the x at the top right of the  
screen.  
Close applications either manually or by using iTask.  
Note: Applications automatically close based on available  
memory.  
Closing with iTask  
1. Press the iTask button.  
2. Tap and hold the program to be closed.  
3. From the pop-up menu, tap Close This Task.  
Closing Manually  
1. From the Start menu, tap Settings > System tab >  
Memory > Running Programs tab.  
2. Tap Stop All or select a particular application, then tap Stop.  
Note: To bring a currently running program to the foreground,  
tap Activate.  
User’s Guide  
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Learning the Basics  
Installing Applications  
Install applications on your iPAQ Pocket PC from your:  
Computer by using Microsoft ActiveSync.  
iPAQ Pocket PC if the application file has a .cab extension.  
iPAQ Pocket PC or your computer by copying an application  
file that has an .exe or .cef extension.  
To install more applications on your Pocket PC:  
1. Use the HP Desktop Cradle to connect your Pocket PC to  
your personal computer.  
2. Follow the instructions in the Installation Wizard provided  
with the program you want to install.  
3. Check the screen on your Pocket PC to see if any further  
steps are necessary to complete the program installation.  
Deleting Applications  
To delete applications on your Pocket PC:  
1. From the Start menu, tap Settings > System tab > Remove  
Programs.  
2. Select the checkbox for the programs you want to remove,  
and then tap Remove.  
Note: By removing any application from your Pocket PC, you  
increase storage memory (used to store data and document files)  
and program memory (used to run programs) on the unit.  
User’s Guide  
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Learning the Basics  
Backing Up Information  
Use iPAQ Backup or Microsoft ActiveSync Backup to back up  
and restore information on your iPAQ Pocket PC.  
Note: Your iPAQ Pocket PC came preinstalled with iPAQ  
Backup. However, you must install ActiveSync on your computer  
before using ActiveSync Backup.  
To help reduce the chance of losing information, you should back  
up information on a regular schedule. For more information on  
backing up your data, refer to “Using iPAQ Backup to  
Backup/Restore” in Chapter 6.  
User’s Guide  
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Learning the Basics  
Using the iPAQ File Store Folder  
You can install programs and save files to the iPAQ File  
Store folder, which is accessed from File Explorer on your  
iPAQ Pocket PC.  
Programs and files stored in iPAQ File Store are held in ROM and  
are saved if you perform a full reset of your iPAQ Pocket PC or if  
the battery discharges completely.  
To save to iPAQ File Store:  
1. Copy the files to be saved to the iPAQ File Store folder.  
2. From the Start menu, tap Programs > File Explorer >  
My Device > iPAQ File Store.  
3. Paste the selected files.  
ÄCAUTION: If you format iPAQ File Store, do not perform a hard or soft  
reset. Doing so may prevent your Pocket PC from operating normally. For  
more information on formatting iPAQ File Store, refer to “Performing a  
Hard (“Full”) Reset” in Chapter 1.  
Note: Before saving files to the iPAQ File Store folder, it is a  
good idea to determine how much memory is available in the  
folder. To view the amount of memory, from the Start menu, tap  
Settings > System tab > Memory > Storage Card tab, then  
select iPAQ File Store from the drop down menu.  
User’s Guide  
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5
Learning Input Methods  
Using Input Software  
To input information to your Pocket PC, you can tap the  
on-screen keyboard or write with the Letter Recognizer,  
Microsoft Transcriber, or Block Recognizer in any application.  
You can use the stylus to draw and write on the screen in the  
Notes application and from any Notes tab in the Calendar,  
Contacts, and Tasks applications.  
ÄCAUTION: To avoid damaging your iPAQ Pocket PC screen, always  
use a stylus. Never use a pen or any type of metal pointer on the  
screen.  
Note: Microsoft Transcriber is a free program that you can  
download from the Microsoft Web site.  
Changing Word Suggestion Options  
As you type or write, the Pocket PC suggests words for you in a  
box above the keyboard, Letter Recognizer, or Block Recognizer,  
but not in the Transcriber.  
You determine:  
If words are suggested.  
The number of letters you enter before a word is suggested.  
The number of words that are suggested per entry.  
User’s Guide  
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Learning Input Methods  
To change settings for word suggestions:  
1. From the Start menu, tap Settings > Input.  
2. Tap the Word Completion tab.  
3. Tap the down arrow associated with letters and select the  
number of letters you want to type before a word is  
suggested.  
t
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Learning Input Methods  
4. Tap the down arrow associated with words and select the  
number of words you want suggested.  
5. Tap OK.  
Note: If you do not want any words suggested, remove the  
checkmark by tapping the checkbox next to Suggest Words  
When Entering Text.  
User’s Guide  
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Learning Input Methods  
Using the On-Screen Keyboard  
Use the stylus to tap letters, numbers, and symbols on the  
on-screen keyboard to enter typed text directly onto the screen.  
1. From any application, tap the up arrow next to the Input  
Panel icon.  
2. Tap Keyboard to display a keyboard on the screen.  
Note: To see symbols, tap the 123 key.  
3. Tap a letter, symbol, or number to enter information.  
4. Tap OK.  
User’s Guide  
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Learning Input Methods  
Writing with the Stylus and the Letter  
Recognizer  
Use the stylus and Letter Recognizer to write letters, numbers,  
and symbols on the screen. Create words and sentences by  
writing in uppercase (ABC), lowercase (abc), and symbols (123)  
as instructed here.  
To write with the stylus and Letter Recognizer:  
1. From any application, tap the up arrow next to the Input  
Panel icon.  
2. Tap Letter Recognizer.  
3. Write a letter or symbol between the dashed line and  
baseline.  
To display in uppercase, write a letter between the hatch  
marks labeled ABC.  
To display in lowercase, write a letter between the hatch  
marks labeled abc.  
Write a number or draw a symbol between the hatch  
marks labeled 123.  
What you write will be converted to text.  
Note: For the Letter Recognizer to work effectively, write  
characters between the dashed line and baseline.  
If you are writing a letter like “p,” write the top portion  
within the dashed line and baseline, and the tail portion  
below the baseline.  
If you writing a letter like “b,” write the bottom portion  
within the dashed line and baseline, and the top portion  
above the dashed line.  
Note: To view help on using Letter Recognizer, open the program  
and tap the question mark next to the writing area.  
User’s Guide  
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Learning Input Methods  
Writing with the Stylus and  
Microsoft Transcriber  
Use the stylus and Microsoft Transcriber to write words, letters,  
numbers, and symbols anywhere on the screen.  
1. From any application, tap the up arrow next to the Input  
Panel icon.  
2. Tap Transcriber to display the Transcriber Intro screen.  
3. Tap OK.  
4. Tap New at the bottom of the screen.  
5. Begin writing on the screen. What you write will be  
converted to text.  
Note: To “teach” Transcriber your style of writing, tap on the “a”  
icon at the bottom of the screen to display the Letter Shapes  
screen and follow the instructions.  
Writing with the Stylus and Block  
Recognizer  
Write letters, numbers, and symbols using the stylus and Block  
Recognizer. Create words and sentences by writing letters and  
numbers in specific areas.  
1. From any application, tap the up arrow next to the Input  
Panel button.  
2. Tap Block Recognizer.  
User’s Guide  
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Learning Input Methods  
3. Write a word, letter, or symbol between the hatch marks.  
To type text, write a letter between the hatch marks  
labeled “abc.”  
To type numbers or symbols, write a number or symbol  
between the hatch marks labeled “123.”  
What you write will be converted to text.  
Drawing and Writing on the Screen  
Use the stylus as a pen to draw and write on the screen in the  
Notes program or from the Notes tab in Calendar, Contacts,  
or Tasks.  
1. From the Start menu, tap Notes > New.  
2. Draw and write on the screen.  
3. Tap the Pen icon.  
4. Tap OK.  
User’s Guide  
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Learning Input Methods  
Converting Writing to Text  
You can convert your writing to text when you write with the  
stylus in the Notes program or from the Notes tab in:  
Calendar  
Contacts  
Tasks  
To convert writing to text:  
1. From the Start menu, tap Notes or tap the Notes tab in  
Calendar, Contacts, or Tasks.  
2. Tap a note to open it.  
3. Tap Tools.  
4. Tap Recognize.  
Note: To convert a particular word or phrase, highlight it before  
you tap Recognize. If a word is not recognized, it will not be  
converted.  
5. Tap OK.  
Using the Touchpad or Cursor  
The touch-sensitive pad on your Pocket PC senses the position of  
a person's finger on its surface to provide screen navigation,  
cursor movement, and interactive input. Use your touchpad for:  
selecting items  
scrolling  
launching applications  
cursor control  
User’s Guide  
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Learning Input Methods  
To change you touchpad settings:  
1. From the Start menu, tap Settings > System tab.  
2. Tap Synaptic NavPoint to open the NavPoint Settings  
screen.  
3. Select NavPoint Sensitivity to control how much finger  
pressure is required to move the pointer at a particular speed.  
4. Tap the mode you want to use on the Pocket PC.  
5. Tap OK.  
Touchpad Modes  
Your touchpad has two modes: Navigation and Cursor mode.  
Navigation Mode uses scrolling to specify how many steps a  
Swipe Gesture or a Swipe-and-Hold scrolls. The three ways  
to navigate in this mode are:  
Tap Zone moves one step in a direction: up, down, left,  
or right. There are four small raised bumps on the surface  
of the Pocket PC touchpad to indicate where the Tap  
Zones are located.  
User’s Guide  
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Learning Input Methods  
Swipe Gesture swipes a specified number of steps in the  
direction you swipe (vertical or horizontal). Use for short  
distances.  
Swipe-and-Hold provides continuous scrolling in the  
direction you want to scroll. Use for long distances.  
Cursor Mode uses a cursor for navigation. The Cursor speed  
adjusts how quickly the cursor moves on your Pocket PC  
screen. The three ways to navigate in this mode are:  
Tap to select.  
Tap and Drag selects and moves items using the  
touchpad.  
Locking Drags “drags” or positions an item on the  
Pocket PC screen. Tap on the touchpad to drop the object  
and end the drag.  
Note: If you select the Default button on the NavPoint Settings  
screen, you will restore the touchpad factory settings on the  
Pocket PC.  
Switching Between Touchpad Modes  
There are three ways to switch between Navigation and Cursor  
modes:  
Using the NavPointMode icon  
Choosing a mode on the Settings screen  
Programming a button  
Using the NavPointMode Icon  
To switch between modes using the NavPointMode icon:  
1. From the Start menu, tap Programs.  
User’s Guide  
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Learning Input Methods  
2. Tap the NavPointMode icon. A pop-up message displays the  
name of the mode to which you are switching. Each time you  
tap on the NavPointMode icon, you switch modes.  
Choosing a Mode on the Settings Screen  
To choose a mode from the Settings screen:  
1. From the Start menu, tap Settings > System tab.  
2. Tap Synaptic NavPoint to open the NavPoint Settings  
screen.  
3. Tap the mode you want to use.  
Programming a Button  
You can configure buttons on your Pocket PC to perform mode  
switching.  
Note: The Contacts button has been pre-programmed to switch  
between Cursor and Navigation mode.  
To program a button to switch modes:  
1. From the Start menu, tap Settings > Buttons.  
2. Highlight the button you want to use for mode switching and  
select NavPointMode from the application listbox, and then  
tap OK.  
For more information on your Pocket PC touchpad, refer to the  
online help on your Pocket PC or go to the Synaptics NavPoint  
tutorial located on the Companion CD. To locate the Pocket PC  
online help, go to the Start menu, tap Settings > System tab >  
Synaptic NavPoint > Help.  
User’s Guide  
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6
Applications  
Installing Applications  
Install applications on your iPAQ Pocket PC from your:  
Computer by using Microsoft ActiveSync  
iPAQ Pocket PC if the application file has a .cab extension  
iPAQ Pocket PC or your computer by copying an application  
file that has an .exe or .cef extension  
To install more applications on your Pocket PC:  
1. Use the HP Desktop Cradle to connect your Pocket PC to  
your personal computer.  
2. Follow the instructions in the Installation Wizard provided  
with the program you want to install.  
3. Check the screen on your Pocket PC to see if any further  
steps are necessary to complete the program installation.  
Removing Applications  
To remove applications on your Pocket PC:  
1. From the Start menu, tap Settings > System tab > Remove  
Programs.  
User’s Guide  
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Applications  
2. Select the checkbox for the programs you want to remove,  
and then tap Remove.  
Note: By removing any application from your Pocket PC, you  
increase storage memory (used to store data and document files)  
and program memory (used to run programs) on the unit.  
Using DockWare  
DockWare is a personalized desk clock, calendar, and screensaver  
for your Pocket PC. You can select preinstalled photos to be used  
as a slideshow in the background or you can add your own  
personal pictures.  
Starting DockWare  
The DockWare program settings are turned on by default on your  
Pocket PC. After 5 minutes of inactivity, the screen goes into  
“DockWare” mode. The software displays the current calendar  
and a large display of the current time along with running a  
slideshow of photos in the background.  
Also, you can start DockWare immediately by tapping on Start >  
Programs > DockWare icon. Using the stylus, tap and hold  
anywhere on the screen to view the DockWare options.  
Stopping DockWare  
The application stops as soon as you touch the screen or push any  
button on the Pocket PC, with the exception of scrolling up or  
down to view a photo. Also, DockWare stops running if an alarm  
or any other popup window displays.  
Be aware of the following:  
If your Pocket PC is running on battery power, this  
application does not automatically start.  
User’s Guide  
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Applications  
If DockWare is running and you take your Pocket PC out of  
the cradle, the application continues to run on battery power  
until you stop it.  
To disable DockWare, tap and hold anywhere on the screen, then  
uncheck Start Automatically from the popup menu. This menu  
item acts as a toggle switch to start and stop the DockWare  
software program. Therefore, if you want to start DockWare  
again you need to select this option again.  
Adding Pictures  
DockWare comes with preinstalled pictures which can be found  
in the \My Documents\My Pictures folder. To add your own  
pictures to display:  
1. Connect your Pocket PC to the desktop PC where the pictures  
are located.  
2. Run ActiveSync to synchronize both computers. Refer to  
Chapter 2, “Synchronizing with Your Computer,” for  
instructions on running ActiveSync.  
3. Go to Start > Explore > Mobile Device and open the Mobile  
Device window.  
4. Open the folder found under \My Documents\My Pictures.  
5. Copy your pictures to this location.  
Note: DockWare lists bitmap files with the .bmp extension and  
lists JPEG files with either the .jpg or .jpeg extension. For more  
information on using DockWare, tap Start > Programs >  
DockWare > Help.  
Using HP Image Zone  
When you use HP Image Zone you can review and share images  
from your iPAQ Pocket PC. Also, you can print, send, record and  
e-mail images directly from your Pocket PC, or create slideshows  
to share your pictures with friends and family.  
User’s Guide  
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Applications  
When you launch the HP Image Zone, the following icons are  
displayed on the bottom of the screen.  
Icon  
Definition  
Tap to view the photo in full screen.  
Tap to start slideshow mode.  
Tap to change folders.  
Tap to delete photo.  
Tap to record and attach an audio clip to the photo.  
Tap to send the photo using your favorite method.  
Tap to print using your favorite method.  
User’s Guide  
6–4  
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Applications  
Viewing Thumbnail Photos  
To view a photo:  
1. From the Start menu, tap Programs > HP Image Zone.  
Note: By default, the viewer opens in Browse mode. Browse  
mode displays a thumbnail view of the photos in the current  
folder.  
2. Tap a thumbnail (i.e., a small representation of a larger  
image) to select the photo. A preview of the photo and  
information about it is displayed.  
Note: To view photos in HP Image Zone, be sure your scroll bar  
has been moved all the way to the left. Otherwise, you might not  
be able to see other photos in the thumbnail view.  
To view photos in a different folder:  
1. Tap File in the Command bar, and then tap Open.  
2. Select the folder you want.  
3. Tap OK. HP Image Zone now displays the photos from the  
new file folder you selected.  
User’s Guide  
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Applications  
Viewing a Photo Full-Screen  
To view a photo full-screen and zoom in or out:  
1. From the Start menu, tap Programs > HP Image Zone.  
2. Select the photo by tapping on its thumbnail.  
3. Tap on the preview window or tap Tools > View Image.  
4. Zoom in or out using the tool bar buttons. If the photos are  
too large to fit on the screen, you can display other parts of  
the photo by dragging the stylus on the screen.  
5. Tap OK to close the View Image screen.  
Viewing a Slideshow  
You can view a slideshow of the photos in a specified folder.  
1. From the Start menu, tap Programs > HP Image Zone.  
2. Tap Tools > View Slideshow.  
3. Tap anywhere on the screen to display the on-screen controls.  
You then can use the on-screen controls to move forward or  
backward through the slides or to end the slideshow.  
The touchpad also can be used to move forward or backward  
through the slides.  
User’s Guide  
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Applications  
You can control slideshow display options, such as:  
Sequence--the order in which photos are displayed  
Delay--the amount of time each photo displays before the  
slideshow moves to the next photo  
Rotation--the slideshow can automatically rotate the photos  
so they display on the full screen  
Transition Effect--the method used by photos to exit and  
enter the slideshow  
To change slideshow settings:  
1. From the Start menu, tap Programs > HP Image Zone.  
2. Tap Tools > Settings > Slideshow tab.  
3. Select the settings and effects you want to use in your  
slideshow.  
4. Tap OK to exit the menu.  
Printing Photos  
You can print pictures from HP Image Zone if Print Manager has  
been installed from the Companion CD.  
To print a picture:  
1. From the Start menu, tap Programs > HP Image Zone.  
2. Select the picture to be printed by tapping on its thumbnail.  
3. Tap File > Print.  
4. Select Print Manager or HP Instant Share Printing and tap  
Next.  
5. Follow the instructions on the screen to print your picture.  
Note: For more information on using HP Image Zone, tap Start >  
Programs > HP Image Zone > Help.  
User’s Guide  
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Applications  
E-mailing Photos  
Using HP Image Zone, you can e-mail photos to all of your  
family and friends. To send photos as e-mail attachments:  
1. From the Start menu, tap Programs > HP Image Zone.  
2. Select the photo you want to e-mail.  
3. Tap the e-mail icon located at the bottom of the screen.  
4. Tap E-mail Attachment, and then Next.  
5. Enter the e-mail address, and then tap Send.  
Note: Instant Share is not supported on the HP iPAQ hx4700  
series Pocket PC.  
Attaching a Sound File to a Photo  
To add sound to a photo:  
1. From the Start menu, tap Programs > HP Image Zone.  
2. Select the photo to which you want to attach a sound file by  
tapping on its thumbnail.  
3. Tap the Cassette icon on the Command bar located at the  
bottom of the screen.  
4. Tap the Record button on the Sound toolbar.  
Icon Name  
Function  
Record  
Starts recording sound.  
Stops the current recording.  
Stop  
Play  
Plays the recorded sound associated  
with a selected photo.  
Delete  
Deletes the recorded sound associated  
with a selected photo.  
User’s Guide  
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Applications  
5. Speak into the microphone or record the sound you want to  
associate with the photo.  
6. Tap the Stop button on the Sound toolbar.  
All photos with associated sound files have a speaker icon on the  
thumbnail.  
To change audio options:  
1. From the Start menu, tap Programs > HP Image Zone.  
2. Tap Tools located on the Command bar at the bottom of the  
screen.  
3. Tap Settings > Audio tab.  
4. Select your audio options.  
Codec settings: PCM or GSM 6.10.  
GSM 6.10 provides good voice recording and takes  
up far less space than Pulse Code Modulation  
(PCM).  
PCM provides better sound quality but may take up  
to 86 times more storage space than GSM 6.10  
recordings.  
Format: Select sound quality.  
Higher sound quality recordings take up more storage  
space.  
5. Tap OK to exit this menu.  
Using Backup/Restore Programs  
Use iPAQ Backup or Microsoft ActiveSync Backup to back up  
and restore information on your iPAQ Pocket PC.  
Note: Your iPAQ Pocket PC came preinstalled with iPAQ  
Backup. However, you must install ActiveSync on your computer  
before using ActiveSync Backup.  
User’s Guide  
6–9  
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Applications  
To help reduce the chance of losing information, you should back  
up information on a regular schedule.  
ÄCAUTION: Restoring your information replaces the current information  
on your iPAQ Pocket PC with the information saved in your backup.  
Using iPAQ Backup to Backup/Restore  
iPAQ Backup saves your data in a backup file. You can designate  
a file name and a location for the file to be saved. iPAQ Backup  
performs a backup to a memory card, main memory, or the iPAQ  
File Store folder. Close all programs on your iPAQ Pocket PC  
before backing up or restoring your information.  
To backup/restore using iPAQ Backup:  
1. From the Start menu, tap  
or tap Programs > iPAQ  
Backup.  
2. Tap the Backup tab or the Restore tab.  
3. Select the files and folders to be backed up or restored.  
4. Select file location for backed-up data.  
5. Set backup or restore options and press OK.  
6. Press the Backup or Restore button, and then press the Start  
button on the next screen.  
Using ActiveSync To Backup/Restore  
Use Microsoft ActiveSync Backup to back up and restore  
information on your HP iPAQ. To help reduce the chance of data  
loss, perform a backup on a regular schedule.  
Note: Before using ActiveSync Backup, you must first install  
ActiveSync from the Companion CD.  
Close all programs on the Pocket PC before performing a  
backup or restore.  
User’s Guide  
6–10  
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Applications  
To backup/restore:  
1. Connect the HP iPAQ to your computer.  
2. On your computer, open ActiveSync by clicking Start >  
Programs > Microsoft ActiveSync.  
3. In ActiveSync, click Tools > Backup/Restore.  
4. Select the Backup or Restore tab, and then choose your  
options.  
5. Click Backup Now or Restore Now.  
Using Pocket Informant  
Pocket Informant enhances your built-in Contacts, Calendar, and  
Tasks applications with more powerful tools on your Pocket PC,  
while still allowing you to synchronize with ActiveSync.  
Note: Pocket Informant is on by default the first time you use  
your Pocket PC.  
If you do not want to use Pocket Informant:  
1. From the Start menu, tap Programs > Pocket Informant.  
2. Tap the Support icon  
, and then Support > Override  
System PIM Shortcuts.  
Note: Once you have selected to turn off Pocket Informant, you  
must perform a soft reset for the change to take effect.  
Pocket Informant Toolbar  
The five main components that are available on the Toolbar, just  
above the Command bar, are Calendar, Notes, Tasks, Contacts,  
and Search.  
User’s Guide  
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Applications  
Component  
Function  
Calendar  
A scheduling feature fully integrated with contacts  
and other features. You can view the calendar by the  
agenda, day, week, or month.  
Notes  
Tasks  
A written or recorded reminder (memo) to yourself.  
A personal or work-related errand (or job) you want to  
track through completion. A task can occur once or  
repeatedly (a recurring task).  
Contacts  
Search  
A list of people, inside or outside of your organization,  
about whom you can save several types of  
information, such as street and e-mail addresses,  
telephone and fax numbers, etc.  
A comprehensive filter which provides wildcard  
support, date spans (duration), and specific category  
filter support.  
Menus and Options  
Pocket Informant provides the following menus and options  
located at the bottom of the screen:  
New button enters new or edit existing data.  
Support menu changes color schemes, view options, take  
screenshots, import/export calendars, manage your PI data,  
and turn on the infrared beam to exchange data.  
Go to Today button goes directly to the current date in the  
calendar view.  
Toolbar button provides the option of changing between  
three possible toolbars: Filter, New Entry, or ABC (used for  
Contacts) located at the top of the screen.  
User’s Guide  
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Applications  
Calendar Preferences menu - used to switch calendar views  
such as the Agenda, Day, Week, or Month View or any other  
frequently changed options.  
Using TodayPanel Lite  
TodayPanel Lite is a Today screen plug in that allows you to  
quickly view and change a variety of options. The options you  
can change are:  
Battery power (battery and external)  
Icon  
Name  
Description  
Change the TodayPanel Lite options, the Today  
screen settings, and allows you to power off the  
Pocket PC.  
TodayPanel  
Lite  
View the amount of battery power remaining, set  
the standby period, set the time duration for turning  
off the Pocket PC, set the USB charging method.  
Battery  
power  
View the amount of main memory available on the  
Pocket PC. Also you can view, activate, and stop all  
running programs from this screen.  
Main  
memory  
View the amount of storage card memory available  
or how much memory is allocated to iPAQ File  
Store. Also you can view, activate, and stop all  
running programs from this screen.  
Storage  
card  
memory  
View and change the backlight options on the  
Pocket PC.  
Backlight  
User’s Guide  
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Applications  
To use TodayPanel Lite, from the Today screen, tap the icon of  
your choice, make the appropriate changes, and tap OK.  
TodayPanel Lite also has the flexibility to change the icons to  
compact mode, as shown here, which allows more space on the  
Today screen. Also, you can change memory and storage settings  
to display as percentages instead of file sizes.  
User’s Guide  
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Applications  
To change to compact mode:  
1. Tap > Options to open the TodayPanel Lite application.  
2. Tap the Display Mode listbox and select Compact.  
3. Tap Bar Color... to change the color of the bar and tap OK.  
To display the memory and storage as percentages:  
1. Tap  
> Options to open the TodayPanel Lite application.  
2. Tap the Display Memory as listbox or the Display Storage  
as listbox and select the percentage listed.  
3. Tap OK.  
To remove the TodayPanel Lite from the Today screen:  
1. From the Start menu, tap Settings > Today icon > Items tab.  
2. Uncheck the TodayPanel checkbox and tap OK.  
Using iTask  
The iTask application, sometimes called iPAQ Task Manager,  
allows you to quickly access the most frequently used features on  
your iPAQ Pocket PC.  
From iTask you can manage tasks that are already running,  
launch new programs, and more. Each task that is currently  
running on the Pocket PC shows up in a list.  
Tap on a task to bring the current program into the foreground or  
tap and hold to bring up the Task Menu.  
To start iTask, from the Start menu, tap Programs > iTask.  
Note: Press and hold the iTask button ( ) on the front of your  
iPAQ Pocket PC to switch between the current application and the  
last application you were running.  
User’s Guide  
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Applications  
Using Print Manager  
Print Manager enables you to print directly from your Pocket PC  
to Bluetooth, infrared, and network printers. For complete setup  
and installation instructions, refer to Print Manager located on the  
Companion CD.  
Programs Available on the HP iPAQ  
The software programs described below are preinstalled on your  
iPAQ Pocket PC. You can find detailed information for using  
these programs in the Help files located on your iPAQ Pocket PC.  
To access these Help files, tap Start > Help and select a program.  
In addition, the Microsoft Pocket PC Basics Help provides  
instructions on operating the Pocket PC. To locate Pocket PC  
Basics, go to the Start menu > Help > Pocket PC Basics.  
Note: If your Pocket PC loses power, the preinstalled programs  
are not deleted.  
HP iPAQ Software  
Function  
HP Asset Viewer  
Lists detailed information about your system and  
its configuration.  
Bluetooth Manager  
Manages pre-configured connections with other  
Bluetooth-enabled devices.  
Bluetooth Phone Manager  
Manages Internet connections for your Pocket  
PC in line with your cell phone and your cell  
phone service provider. Also simplifies the  
Bluetooth pairing procedure between your  
Pocket PC and your cell phone.  
(Continued)  
User’s Guide  
6–16  
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Applications  
(Continued)  
HP iPAQ Software  
Function  
Button Lock  
Enable this feature while the Pocket PC is in  
standby mode to disable all buttons except the  
power button to ensure the device is not  
accidentally turned on.  
ClearVue Presentation Viewer Allows you to view presentations as they were  
created or you can create a custom slide list of  
which slide you want to view.  
ClearVue PDF Viewer  
DockWare  
Allows you to view portable document format  
(pdf) files.  
A personalized desk clock,  
photo/slideshow/screen saver, and calendar for  
your Pocket PC.  
HP Image Zone  
Displays individual images and runs slide  
shows. Also displays images from the SD  
storage card of a digital camera.  
HP ProtectTools  
iPAQ Backup  
Provides software security on the Pocket PC to  
ensure there is no risk of losing sensitive data.  
Allows you to back up your data to protect it from  
loss due to a drained battery, accidental  
deletion, or hardware failure.  
iPAQ Wireless  
Provides a centralized control to all wireless  
features on your Pocket PC. Allows you to turn  
all wireless features on and off and configure  
settings for the Wireless Local Area Network  
(WLAN), Bluetooth, etc.  
iTask  
Allows you to quickly access the most frequently  
used features on your iPAQ Pocket PC.  
Pocket Informant  
Enhances your built-in Contacts, Calendar, and  
Tasks applications with more powerful tools on  
your Pocket PC  
(Continued)  
User’s Guide  
6–17  
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Applications  
(Continued)  
HP iPAQ Software  
Function  
Print Manager  
Enables wireless printing using Bluetooth,  
Infrared, and network connections.  
Self-Test  
Runs a basic diagnostic test on the device.  
Synaptics NavPoint  
Allows you to change your touchpad or cursor  
settings on your Pocket PC.  
TodayPanel Lite  
Allows you to quickly access the battery,  
memory, storage, and backlight option on your  
Pocket PC.  
The following table lists Microsoft Windows Mobile Software  
programs included on your Pocket PC.  
Microsoft Pocket PC  
Software  
Function  
ActiveSync  
Synchronizes the information between your  
Pocket PC and computer so you have the latest  
information in both locations. Be sure you install  
ActiveSync on your computer before connecting  
the cradle and iPAQ Pocket PC to your computer.  
Calculator  
Calendar  
Performs calculations and converts currency.  
Schedules appointments, meetings, and other  
events, and sets an alarm to remind you of the  
appointments. Appointments for the day are  
displayed on the Today screen.  
Contacts  
Provides a list of colleagues and friends to e-mail  
and telephone.  
(Continued)  
User’s Guide  
6–18  
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Applications  
(Continued)  
Microsoft Pocket PC  
Software  
Function  
Messaging  
Receives and sends Internet e-mail messages  
in Inbox on your iPAQ Pocket PC or your  
computer if ActiveSync is installed. You must  
have an e-mail address provided by your Internet  
Service Provider (ISP) or employer to send and  
receive e-mail.  
Notes  
Creates handwritten or typed notes, drawings,  
and recordings.  
Password  
Protects your device from unauthorized use by  
allowing you to set up a password for access. If  
HP ProtectTools is enabled, then Microsoft  
Password is disabled.  
Pictures  
Views individual pictures, runs a slide show, or  
sets a picture as the background on the Today  
screen.  
Pocket Excel  
Able to create and edit workbooks or view and  
edit Excel workbooks created on your computer.  
Pocket Internet Explorer  
Browses the Internet and downloads pages  
through synchronization or by connecting to the  
Internet.  
Pocket Word  
Settings  
Creates new documents or views and edits Word  
documents created on your computer.  
Obtains quick access to settings for the  
backlight, clock, memory, power, regional  
settings, Today screen, sounds and notifications,  
etc.  
Tasks  
Tracks your to-do list.  
User’s Guide  
6–19  
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Applications  
(Continued)  
Microsoft Pocket PC  
Software  
Function  
Terminal Services Client  
Logs onto your computer and uses all the  
programs available on that computer from your  
Pocket PC (Windows 2000 and XP or later).  
Windows Media Player  
9 Series  
Plays digital audio and video files in Windows  
Media or MP3 format on your device.  
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7
Using HP ProtectTools  
The HP ProtectTools provides on-device security protection,  
minimizing the risk of losing sensitive information on your HP  
iPAQ Pocket PC. HP ProtectTools provides strong authentication  
and encryption of email, calendar, contacts, notes, tasks, and/or  
all files stored in the My Documents folder. It can also be used to  
encrypt data stored on expansion cards.  
CAUTION: HP ProtectTools provides strong protection of your Pocket  
PC and the data stored on it. To access the Pocket PC, you will have  
the option of enabling either a PIN or password. If you forget your  
PIN or password, you will be able to access the device with a backup  
question and answer. If you forget both your PIN/password and  
question/answer, there is no way to unlock your device. You will  
have to reset it, resulting in the loss of all data on your iPAQ Pocket  
PC, including data stored in iPAQ File Store. It is recommended that  
you remember your PIN/password and question/answer.  
Ä
Setting Up Security  
You should only need to set up security one time. You can make  
changes to any of your security settings at a later time without  
going through the setup procedure again. Refer to “Manage  
Security Settings” later in this chapter for more information.  
To set up security on your iPAQ Pocket PC:  
1. From the Today screen, tap Start > Settings > Personal tab  
>HP ProtectTools.  
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Using HP ProtectTools  
2. The security configuration screen displays the message “Do  
you want to configure HP ProtectTools security on your  
device?” Tap Yes.  
3. On the Lock Settings screen, select your choices for the  
following:  
Lock device—secures device by requiring your PIN or  
password to authenticate access to the HP iPAQ.  
Log off—secures device by requiring your PIN or  
password, stops running all programs, and encrypts your  
data. You can also select the amount of time between  
when you last used the device and when the data is  
encrypted.  
Note: Because encryption/decryption can take some time, if you  
use your device frequently, you may want to select a longer  
period of time.  
4. Tap Next.  
5. From the Unlock Settings screen, select the method in which  
you want to unlock your HP iPAQ, along with the number of  
attempts allowed for each setting:  
4-digit PIN—a four-digit number  
Password—a combination of numbers and/or letters of  
any length  
Strong alphanumeric password—a minimum of eight  
characters including at least one uppercase letter, one  
lowercase letter, and one number.  
6. Tap Next.  
7. From the Fail-Safe Settings screen:  
Select the number of attempts you will have to answer  
your hint question correctly.  
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Using HP ProtectTools  
Select what the device should do if you fail to answer  
your hint question correctly after the associated number  
of attempts.  
Note: It is recommended that you select the default, “Pause  
before retrying question.”  
Select whether to keep security after a hard reset.  
Note: It is recommended that you select this option to ensure that  
the data stored in your iPAQ Pocket PC remains secure after a  
hard reset.  
8. Tap Next.  
9. From the Encryption Settings screen:  
Select the encryption strength.  
Lite is the fastest but least secure algorithm.  
Blowfish is both fast and secure.  
Triple DES and AES are the most secure.  
Note: It is recommended that you use the default, AES.  
Select which data you want encrypted. If you select to  
have the My Documents folder encrypted, you can also  
choose whether to encrypt media files (for example,  
audio, video, or picture files). Media files often take  
longer to encrypt and decrypt than other file types.  
Select whether you want the encryption status displayed.  
Selecting this option allows you to monitor the  
encryption/decryption process. Refer to  
“Encrypting/Decrypting Data” later in this chapter for  
more information.  
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Using HP ProtectTools  
10. Tap Next.  
11. From the Security Configuration Complete screen, tap  
Continue to create your PIN or password and answer your  
hint question.  
12. Prior to entering your PIN or password, you will be asked for  
a passphrase. Tap OK, then follow the onscreen instructions  
to create a passphrase.  
Note: The passphrase is not something you will need to  
remember on a daily basis, but you should remember it for future  
reference. For more information on passphrases, tap the More  
Information... button.  
13. Tap OK.  
14. If requested, enter your PIN or password two times for  
verification purposes.  
15. From the Set up Passwords screen, select your hint question  
by tapping the left and right arrow buttons near the question.  
Answer the question two times for verification purposes.  
16. Tap OK. Your iPAQ Pocket PC will reset itself after a few  
seconds, or you can tap the Reset Now button to reset the  
device immediately.  
Note: After the device has completed the reset process, you will  
be asked for your PIN or password before you can begin using it  
again.  
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Using HP ProtectTools  
Using Your iPAQ Pocket PC with HP  
ProtectTools  
Unlocking Your Pocket PC  
The authentication method for unlocking your Pocket PC is as  
follows:  
Enter your PIN or password when prompted. If you  
successfully enter your PIN or password, the device unlocks.  
After the number of attempts you selected during setup, if  
you still do not enter your PIN or password correctly, you are  
prompted to answer the hint question you defined. If you  
successfully answer your hint question, the device unlocks.  
Note: After you successfully authenticate, you are prompted to  
reset any authentication information you didn't enter correctly.  
For example, if you forgot your PIN, but successfully enter your  
hint question/answer, you are prompted to enter a new PIN.  
If you do not answer your hint question successfully, you will  
have an increasing time delay between hint question/answer  
attempts until you enter the correct answer. If you have  
completely forgotten the answer to your hint question and  
will not remember it with further attempts, then you must tap  
the Reset Now button.  
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Using HP ProtectTools  
ÄCAUTION: If you tap the Reset Now button, you will lose all data on  
the device, including the iPAQ File Store. If you choose this option, be  
aware that resetting iPAQ File Store could take more than 10 minutes  
after the iPAQ initialization process has been completed. It is  
recommended that you connect your device to AC power during this  
period to avoid timeouts.  
If you perform a hard reset instead of tapping the Reset Now button,  
your iPAQ Pocket PC returns to its default settings and loses all  
information (files, settings, etc.) except data stored in iPAQ File Store. In  
this case, you must still answer your hint question to regain access to  
your Pocket PC. For more information on performing a hard reset, refer  
to Chapter 1, “Getting to Know Your iPAQ Pocket PC.”  
Encrypting/Decrypting Data  
If your iPAQ Pocket PC has been off for longer than the time you  
selected during setup, your data is encrypted. When you turn the  
device on, you will be prompted to authenticate using your PIN or  
password. After successful authentication, your data will be  
decrypted. This may take a few moments depending on the  
amount of data you chose to have encrypted.  
You can monitor the decryption process in two ways:  
If you selected Display encryption status on the Encryption  
Settings screen during setup, the HP ProtectTools window  
displays the decryption status.  
If you choose not to display this status, the  
encryption/decryption process will proceed in the  
background allowing you to use your Pocket PC for other  
purposes.  
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Using HP ProtectTools  
In either case, a blue lock icon will appear in the Taskbar at  
the bottom of the Today screen during decryption. When the  
icon disappears, decryption is complete. Typically you will  
notice that the Pocket PC responds more slowly during the  
encryption/decryption process.  
You must authenticate yourself and wait for the decryption  
process to complete before synchronizing using Microsoft  
ActiveSync. If decryption is not complete before synchronization  
begins, ActiveSync may not be initiated. To correct the problem,  
disconnect and reconnect the device after decryption is complete.  
If you enable Server Synchronization on ActiveSync, it is  
recommended that you do not select a Mobile Schedule to  
automatically initiate synchronization. Since authentication and  
decryption are necessary when the Pocket PC is turned on,  
automatic synchronization will not work properly when HP  
ProtectTools is enabled. The same problem may also arise when  
using other server-based synchronization products.  
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Using HP ProtectTools  
Changing Your HP ProtectTools Settings  
If you want to change your PIN, password, or question/answer,  
you can do so easily. To do so, tap the yellow lock icon in the  
Taskbar at the bottom of the Today screen.  
Five options are displayed:  
Lock Device  
Logoff  
Change Passwords  
Manage Encrypted Folders  
Manage Security Settings  
Lock Device  
Selecting this option allows you to manually lock your Pocket  
PC, requiring authentication to access the device. Data and files  
are not encrypted.  
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Using HP ProtectTools  
Logoff  
Selecting this option allows you to manually log off your Pocket  
PC, requiring authentication to access the device. Data and files  
are encrypted.  
Change Passwords  
To change your PIN or Password:  
1. Tap Change Passwords.  
2. Enter your current PIN or password to authenticate yourself.  
3. Select the information you want to change (PIN/password or  
Question/Answer pair), then tap the Change button.  
4. Follow the onscreen instructions to make the change.  
Manage Encrypted Folders  
By default, all data in the My Documents folder is encrypted.  
Selecting Manage Encrypted Folders allows you to choose other  
folders to store encrypted data. These can include data stored on  
expansion cards.  
To select other folders to store encrypted data:  
1. Tap Manage Encrypted Folders.  
2. Tap Encrypted Folders at the bottom of the screen.  
3. Tap the Add button.  
4. Enter the name, location, and estimated size of the folder to  
be encrypted.  
5. Tap OK. The device will format the new folder.  
6. Tap OK.  
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Using HP ProtectTools  
Manage Security Settings  
You can disable security or make changes to any of the settings  
you selected during setup.  
To make changes to security settings:  
1. Tap Manage Security Settings.  
3. To disable security, tap the Disable Security button.  
4. To change any previously selected security settings, tap the  
appropriate tab at the bottom of the screen and follow the  
onscreen instructions. The screens match those used during  
the setup process. For more information, refer to“Setting Up  
Security” earlier in this chapter.  
5. Use the Programs tab to select any programs you do not  
want to stop running when you log off. For more information,  
tap the Programs tab, then tap Help at the bottom of the  
screen.  
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8
Using Wi-Fi  
Getting Acquainted with Wi-Fi  
With wireless access, you do not need to use cables to connect  
your HP iPAQ to the Internet. Instead, access points transmit data  
to and from your wireless device. Your HP iPAQ can connect to  
an 802.11b WLAN or connect directly to other WLAN-enabled  
devices. With Wi-Fi, you can:  
Access the Internet  
Send and receive e-mail  
Access corporate network information  
Use virtual private networks (VPNs) for secure remote access  
Use hotspots for wireless connectivity  
Note: Use of dial-up and wireless Internet, e-mail, corporate  
networks, and other wireless communications, such as  
Bluetooth-enabled devices, may require separately purchased  
additional hardware and other compatible equipment, in addition  
to a standard Wi-Fi infrastructure and a separately purchased  
service contract. Check with your service provider for availability  
and coverage in your area. Not all web content may be available.  
Some web content may require installation of additional software.  
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Using Wi-Fi  
Powering Wi-Fi On or Off  
To use Wi-Fi on your HP iPAQ, you need to turn on Wi-Fi and set  
up your device.  
Note: The Wi-Fi antenna for the HP iPAQ is located in the top of  
the unit. If you cover up the top of the HP iPAQ after you have  
turned on Wi-Fi, signal strength may be affected.  
To turn the Wi-Fi on or off:  
1. From the Today screen, tap the iPAQ Wireless icon ( ) in  
the Command bar located at the bottom of the screen.  
2. Tap the Wi-Fi button.  
When Wi-Fi is powered on, the Wi-Fi icon on the iPAQ  
Wireless screen turns from gray to amber to green and the  
Wi-Fi light-emitting diode (LED), located on the top left  
corner of the unit, is solid blue indicating Wi-Fi and/or  
Bluetooth are on.  
User’s Guide  
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Using Wi-Fi  
Note: Even though the indicator is blue to indicate Wi-Fi is  
turned on, it does not necessarily mean a connection has been  
established with another device or access point.  
If Wi-Fi is off, the Wi-Fi icon turns from green to gray.  
Note: Some Access Points and networks do not support one or  
more of the power saving modes that are available. If you cannot  
connect with a particular wireless network, try turning off the  
Wi-Fi Power Save modes.  
Automatically Connecting to a Network  
1. If one or more broadcast networks are present, the Network  
Indicator icon ( ) displays in the Navigation bar. Tap the  
network you want to connect to, and then tap whether the  
network connects to the Internet (does not use proxy settings)  
or Work (uses proxy settings).  
2. If you are prompted for a Network Key (WEP), enter it and  
tap Connect. If you are not sure, contact your network  
administrator.  
Manually Entering New Network Settings  
A wireless network can be added either when the network  
is detected (the Network Indicator icon is showing in the  
Navigation bar) or manually by entering setting information.  
To manually add a wireless network:  
1. Be sure Wi-Fi is on.  
2. Tap the Connections icon ( or  
) > Settings >  
Advanced tab > Select Networks button.  
3. Enter or select the network name (or tap New) you want to  
use to either connect to the Internet using an ISP or a Virtual  
Private Network (VPN) for work. Tap OK once completed.  
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Using Wi-Fi  
4. Set up your Dialing Rules and Exceptions and press OK.  
The next step is to setup your network interface cards.  
5. From the iPAQ Wireless screen, tap > Settings.  
6. Select Add New ... in the list box on the General tab to start  
configuring wireless networks.  
Note: If a network was detected in step 3, the SSID is  
automatically entered and cannot be changed.  
7. Enter a SSID into the Network Name box.  
8. In the Connects to: box, select where your network connects  
to (The Internet or Work).  
9. If you want to connect to an ad-hoc connection, tap the This  
is a device-to-device (ad-hoc) connection checkbox.  
10. If authentication information is needed, from the Configure  
Wireless Network screen, tap the Network Key tab.  
Note: To determine whether authentication information is  
needed, see your network administrator.  
11. To configure the type of network authentication to use, select:  
a. To use Shared Key authentication, tap the  
Authentication (Shared mode) listbox. Type the  
network key in the Network Key: box.  
b. To use data encryption, tap the Data encryption  
(WEP enabled) listbox.  
c. If a network key is provided by your network  
automatically, tap the The Key is provided for  
me automatically checkbox.  
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Using Wi-Fi  
12. For increased security, tap 802.1x tab and select the Use  
IEEE802.1x network access control checkbox. You should  
only check this option if it is supported by your network  
environment. Ask your network administrator if you are  
unsure.  
13. Select EAP type (PEAP or Smart Card/Certificate) from the  
listbox.  
14. Once you have completed entering the network settings, tap  
OK and OK again to exit this menu.  
Searching for Networks to Access  
Networks that you have already configured are preferred  
networks and can be found on the iPAQ Wireless screen >  
Settings > Wireless Networks list box. You can choose whether  
to connect only to preferred networks or to have your HP iPAQ  
search for and connect to any available network (preferred or  
not).  
1. From the iPAQ Wireless screen, tap > Settings > Wireless  
tab.  
2. In the Networks to access box, tap the type of network you  
want to connect to (All Available, Only access points, or  
Only computer-to-computer).  
3. To connect only to networks that have already been  
configured, clear the Automatically connect to  
non-preferred networks checkbox.  
Note: If you check the Automatically connect to non-preferred  
networks checkbox, your HP iPAQ detects any new networks  
and provides you the opportunity to configure them.  
User’s Guide  
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Using Wi-Fi  
Managing Wireless Network Settings  
In managing your wireless networks, sometimes it is necessary to  
change network settings. In the next two sections, learn how to  
view, edit and delete available wireless network settings.  
Viewing or Editing a Wireless Network  
To view or edit an existing or available wireless network:  
1. Be sure Wi-Fi is on.  
2. From the iPAQ Wireless screen, tap > Settings > Wireless  
tab.  
3. In the Wireless networks box, tap the desired network name.  
4. Edit the existing settings as necessary, and then tap OK to  
save the changes.  
Deleting a Wireless Network  
To delete an existing or available wireless network:  
1. Be sure Wi-Fi is powered on.  
2. From the iPAQ Wireless screen, tap > Settings > Wireless  
tab.  
3. In the Wireless networks box, tap and hold the network you  
want to delete.  
4. Tap Remove Settings.  
Monitoring Signal Strength and Status  
To view the signal strength between your HP iPAQ and an access  
point Wi-Fi connection:  
1. Tap the Connections icon ( or  
) >in the Navigation bar.  
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Using Wi-Fi  
2. When the Connectivity box displays, you will be able to  
view the type of network the HP iPAQ is connected to (for  
example, Work or Internet) and an icon displaying the signal  
strength.  
Note: The Signal Strength icon will not be displayed if a  
connection is not present.  
3. To make changes to the connection settings, tap Settings.  
4. To exit the Connectivity box, tap the Hide button.  
Advanced Network Settings  
Use the next few sections to learn how to set up and change  
network configuration settings so your HP iPAQ can  
communicate with other networks.  
Advanced Wi-Fi Terms  
It is recommended that you become familiar with the following  
terms as you begin to use Wi-Fi technology.  
Term  
Definition  
Encryption (WEP) or  
IEEE 802.1X  
A set of security services used to protect  
802.11 networks from unauthorized  
access.  
Device-to-computer or The mode that does not use access  
ad-hoc  
points. It is used in peer-to-peer network  
communications.  
Domain Name System The way that Internet domain names are  
(DNS)  
located and translated into IP addresses. It  
is an easy to remember name for an  
Internet address. (For example,  
www.horseshow.com instead of the IP  
address: xxx.xxx.xxx.xxx).  
(Continued)  
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Using Wi-Fi  
(Continued)  
Term  
Definition  
Hotspots  
Public or private areas where there is a  
wireless access point available. This  
wireless connection could be located, for  
example, at a library or cyber cafe.  
Infrastructure  
This connection mode uses wireless  
access points to connect to networks.  
Internet Protocol (IP)  
Address  
A number that identifies each sender or  
receiver of information (sent in packets)  
across the Internet.  
SSID or Network Name SSID is the acronym for the service set  
identifier. This identification number uses a  
maximum number of 32 characters and is  
case sensitive.  
Transmission Control  
Protocol/ Internet  
Protocol  
The basic communication language  
(protocol) of the Internet.  
Wireless Access Point The access point provides a wireless  
connection to a network (additional  
hardware).  
Windows Internet  
Naming Service  
(WINS)  
A way of managing the association of  
workstation names and locations with IP  
addresses.  
Looking Up an IP Address  
To find the IP address the wireless network is using:  
1. Be sure Wi-Fi is on.  
2. Connect to a network by tapping the Connections icon (  
or  
button.  
) > Settings > Advanced tab > Select Networks  
If you have already connected to a network, skip to step 5.  
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Using Wi-Fi  
3. Select the network name you want to use to either connect to  
the Internet using an ISP or a Virtual Private Network (VPN)  
for work. If you need to change or create a new network  
management name, tap the Edit... or New... button. Tap OK  
once you have completed this step.  
4. From the Connections screen, set up your Dialing Rules and  
Exceptions and press OK.  
5. From the iPAQ Wireless screen, tap the Wi-Fi Settings  
button > Network Adapters tab.  
6. Tap the appropriate adapter to modify the settings. The IP  
address displays in the IP Address box.  
Changing TCP/IP Settings  
Note: Most Internet Service Providers (ISPs) and private  
networks now use dynamically-assigned IP addresses. You will  
not need to change the Transmission Control Protocol/Internet  
Protocol (TCP/IP) settings unless your ISP or private network  
does not use dynamically-assigned IP addresses. If you are not  
sure if your ISP or private network use dynamically-assigned IP  
addresses, check with your network administrator.  
To change TCP/IP Settings:  
1. Contact your ISP or network administrator to determine your  
IP address, subnet mask, and/or default gateway (if needed).  
2. Be sure Wi-Fi is on.  
3. From the iPAQ Wireless screen, tap > Settings > Network  
Adapters tab.  
4. In the My network card connects to... dropdown box, tap  
either The Internet or Work.  
Note: If you are connecting to your ISP at home, tap The  
Internet. If you are connecting to a private network, such as a  
corporate network at work, tap Work.  
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Using Wi-Fi  
5. In the Tap an adapter to modify settings box, tap HP iPAQ  
Wi-Fi Adapter.  
6. Tap the IP Address tab.  
7. Tap Use specific IP address and enter the requested  
information.  
8. Tap OK to save your settings.  
Changing DNS and WINS Settings  
Note: Most Internet Service Providers (ISPs) and private  
networks now use dynamically-assigned IP addresses. You will  
not need to change Domain Name System (DNS) and Windows  
Internet Naming Service (WINS) settings unless your ISP or  
private network does not use dynamically-assigned IP addresses.  
If you are not sure, check with your network administrator.  
Servers that require an assigned IP address may also require a  
way to map computer names to IP addresses. Your HP iPAQ  
supports two name resolution options:  
DNS  
WINS  
To change server settings:  
1. Contact your ISP or network administrator to determine  
which name resolution to use, obtain the specific server  
address, and determine whether alternate addresses are  
available.  
Note: An alternate address may enable you to connect when the  
primary server is unavailable.  
2. Be sure the Wi-Fi is on.  
3. From the iPAQ Wireless screen, tap > Settings > Network  
Adapters tab.  
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Using Wi-Fi  
4. In the My network card connects to... dropdown box, tap  
either The Internet or Work.  
Note: If you are connecting to your ISP at home, tap The  
Internet. If you are connecting to a private network such as a  
corporate network at work, you should tap Work.  
5. In the Tap an adapter to modify settings box, tap HP iPAQ  
Wi-Fi Adapter.  
6. Tap the Name Servers tab and enter the requested  
information.  
7. Tap OK to save your settings.  
Setting Up VPN Server Connections  
A VPN connection enables you to securely connect to servers,  
such as a corporate network, via the Internet. To set up a VPN  
server connection:  
1. Contact your network administrator for your user name,  
password, domain name, TCP/IP settings, and host name  
or IP address of the VPN server.  
2. Tap the Connections icon ( or ) in the Navigation bar >  
Settings > Task tab on the Connections screen.  
3. Under My Work Network, tap Add a new VPN server  
connection.  
4. Follow the instructions on the Make New Connection  
screen.  
Note: For online Help for any screen in the New Connection  
wizard or while changing settings, tap the ?.  
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Using Wi-Fi  
Changing VPN Server Connections  
1. Be sure Wi-Fi is on.  
2. Tap the Connections icon ( or ) >in the Navigation bar,  
and then Settings > Task tab.  
3. Under My Work Network, tap Manage existing  
connections > VPN tab.  
4. Tap the VPN connection you want to change, and then tap  
Edit.  
5. In the Name box, enter new name for the connection (for  
example, your company’s name).  
6. In the Host name/IP box, enter the VPN server name or  
IP address.  
7. Next to VPN type, tap the type of authentication to use with  
your device (IPSec/L2TP or PPTP). If you aren’t sure which  
option to choose, ask your network administrator.  
8. Tap Next.  
9. If you selected IPSec/L2TP on the previous screen, tap the  
type of authentication. If you select A pre-shared key, enter  
the key provided by your network administrator, and then tap  
Next.  
Note: If you selected PPTP in the previous screen, this step is  
skipped.  
10. Enter the user name, password, and domain name provided  
by your network administrator.  
Note: If a domain name was not provided, you may be able to  
connect without entering one.  
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Using Wi-Fi  
11. To change advanced settings, tap the Advanced button.  
Note: You will not need to change advanced settings unless:  
The server to which you are connecting does not use  
dynamically-assigned IP addresses and you need to enter  
your TCP/IP settings,  
or  
You need to change server DNS or WINS settings.  
12. Tap the Finish button to save the changes.  
Starting VPN Server Connections  
To start a connection through a VPN server, be sure Wi-Fi is  
powered on and connected, and then select the VPN network.  
Setting Up Proxy Server Settings  
If you are connected to your ISP or private network during  
synchronization, your HP iPAQ should download proper proxy  
settings from your computer. If these settings are not on your  
computer or need to be changed, you will need to set them up  
manually. To set up proxy server settings:  
1. Contact your ISP or network administrator for the proxy  
server name, server type, port, type of Socks protocol used,  
and your user name and password.  
2. Be sure Wi-Fi is on.  
3. Tap the Connections icon ( or ) >in the Navigation bar,  
and then Settings > Task tab.  
4. Under My Work Network, tap Edit my proxy server >  
Proxy Settings tab.  
5. Tap the This network connects to the Internet and This  
network uses a proxy server to connect to the Internet  
checkboxes.  
6. In the Proxy server box, enter the proxy server name.  
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Using Wi-Fi  
7. If you need to change port number or proxy server type  
settings, tap the Advanced button and change the desired  
settings.  
8. Tap OK.  
Wi-Fi Security Protocol Utilities  
Your HP iPAQ supports the IEEE 802.1X standard for wireless  
encryption for customers whose network supports this feature.  
features.  
802.1X Certificate Enroller  
This utility allows you to request a user certificate from a  
certificate server. Once the certificate has been received and  
stored on your HP iPAQ, you can access the network using one of  
the 802.1X protocols. Refer to “Manually Entering New Network  
Settings” earlier in this chapter for information on selecting one  
of these protocols.  
To retrieve a certificate:  
1. Be sure your HP iPAQ has an ActiveSync connection to a  
computer on the same network as the certificate server.  
2. Tap Start > Settings > System tab > Certificates.  
3. Complete the on-screen certificate request form by entering  
your name, password, and the server in which you want to  
retrieve the certificate.  
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Using Wi-Fi  
4. Tap the Retrieve Certificate button to download the  
certificate from the server. The status box at the bottom of  
the screen will indicate whether the attempt to retrieve the  
certificate was successful.  
Note: The enrollment tool is specifically designed to interact with  
Microsoft Certificate Servers. Alternate Certificate Authority  
servers will require a custom enrollment application which can  
be developed using the Embedded Visual C 4.0 tool and the  
Software Development Kit for Windows Mobile 2003-based  
Pocket PCs.  
LEAP Registration Utility  
Cisco Lightweight Extensible Authentication Protocol (LEAP) is  
an 802.1X authentication protocol that uses a username and  
password pair to authenticate access by a wireless client to a  
wireless router.  
Use of the LEAP registration utility is required to log on to a  
LEAP-authenticated network. Most of the other types of secure  
networks are set up automatically by the HP iPAQ Wi-Fi  
connection software. However, accessing a LEAP-authenticated  
network requires initial registration using this utility. Once you  
have authenticated and accessed this type of network, a  
connection can take place automatically whenever you access the  
LEAP-authenticated network.  
To register the LEAP utility:  
1. Tap Start > Settings > Connections tab > LEAP.  
2. Tap New to create a LEAP profile. A LEAP profile must  
contain the following information:  
SSID  
Username  
Password  
Domain  
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Using Wi-Fi  
Authentication type required by the LEAP server  
3. Tap Modify to make changes to the selected LEAP profile  
from the Wireless LEAP list. Changes to the LEAP profile  
can also be made by tapping on an entry in the Wireless  
LEAP list.  
4. Tap Delete to delete the selected LEAP profile from the  
Wireless LEAP list.  
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9
Using Bluetooth  
Your iPAQ Pocket PC comes with built-in Bluetooth technology  
that allows short-range connections and provides fast, reliable,  
and secure wireless communication.  
With Bluetooth powered on, you can send information or perform  
the following tasks wirelessly between two Bluetooth devices,  
within a range of approximately 30 feet (10 meters):  
Exchange contacts, calendar items, and tasks  
Send or exchange business cards  
Transfer files  
Synchronize with a computer through an ActiveSync  
connection  
Partner with a Bluetooth-enabled cell phone and use the cell  
phone as a wireless modem  
Connect to other Bluetooth devices (Virtual COM port)  
Print to a Bluetooth printer  
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Using Bluetooth  
Create a personal area network (PAN) to chat, play  
games, etc.  
Note: Use of dial-up and wireless Internet, e-mail, corporate  
networks, and other wireless communications, such as  
Bluetooth-enabled devices, might require separately purchased  
additional hardware and other compatible equipment, in addition  
to a standard Wi-Fi infrastructure and a separately purchased  
service contract. Check with your service provider for availability  
and coverage in your area. Not all Web content may be available.  
Some Web content might require installation of additional  
software.  
Getting Acquainted with Bluetooth  
Before you start using Bluetooth to establish wireless  
connections, take a few minutes and familiarize yourself with:  
Terms used in this chapter  
Supported Services  
Note: For more detailed help, refer to the Help files installed on  
your iPAQ Pocket PC. From the Start menu, tap Programs >  
Help > Bluetooth.  
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Using Bluetooth  
Understanding Terms  
The following Bluetooth terms are used throughout this chapter.  
The Term...  
Means...  
Authentication  
Verification of a numeric passkey before a  
connection or activity can be completed  
Authorization  
Approval of a connection or activity before it  
can be completed  
Bonding (Paired  
devices)  
Create a trusted connection between your  
device and another. After a bond is created,  
the two devices become paired.  
A paired device does not require  
authentication or authorization.  
Device address  
Device discovery  
Device name  
Unique electronic address of a Bluetooth  
device  
Location and recognition of another  
Bluetooth device  
Name that a Bluetooth device provides  
when discovered by another device  
Data Encryption  
A conversion process that is used for  
protecting data.  
Link key  
Passkey  
Code used to securely pair devices.  
Code you enter to authenticate connections  
or activities requested by other devices.  
Personal Information  
Manager (PIM)  
Collection of programs used to manage  
daily business tasks (for example: Contacts,  
Calendar, and Tasks)  
Profiles  
Collection of Bluetooth settings  
Service discovery  
Determination of which programs you have  
in common with other devices.  
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Using Bluetooth  
Supported Services  
The functions that Bluetooth supports are called services. You  
can communicate only with Bluetooth devices that support at  
least one of the following services:  
Basic Printer profile (BPP)  
Dial-up Networking (DUN) profile  
File Transfer Protocol (FTP)  
Generic Access Profile (GAP)  
LAN Access Profile (LAP)  
Object Exchange (OBEX) Protocol  
Object Push Protocol (OPP)  
Personal Area Network (PAN) profile  
Serial Port Profile (SPP)  
ActiveSync - Uses SPP to connect to ActiveSync on a  
computer  
Powering Bluetooth On or Off  
To turn on Bluetooth:  
1. From the Today screen, tap the iPAQ Wireless icon located  
in the Navigation bar at the bottom of the screen.  
2. On the iPAQ Wireless screen, tap the Bluetooth icon.  
When Bluetooth is turned on, the Bluetooth LED on the front of  
your Pocket PC is blue.  
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Using Bluetooth  
To turn off Bluetooth, tap the Bluetooth icon again. When  
Bluetooth is turned off, the Bluetooth LED turns off and no  
incoming or outgoing Bluetooth connections are possible.  
Battery Saving Tip: Turn Bluetooth off when you are not using it.  
Working with Bluetooth Settings  
From the tabs in Bluetooth Settings, you can:  
Turn Bluetooth on and off  
Enter or change your iPAQ Pocket PC Bluetooth name  
Set your connection preferences  
Enable Bluetooth services  
Specify security settings  
Define settings for sharing and connecting  
Select a user profile  
View software and port information  
Opening Bluetooth Settings  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar.  
2. On the iPAQ Wireless screen, tap Bluetooth > Settings  
button.  
Setting Accessibility Properties  
Before your Pocket PC interacts with other Bluetooth devices,  
you need to enter or change the accessibility properties to define  
how you want your Pocket PC to interact.  
To access the Accessibility screen:  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar.  
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Using Bluetooth  
2. On the iPAQ Wireless screen, tap Bluetooth > Settings >  
Accessibility tab.  
3. Highlight the name in the Name field and enter your new  
Device ID name. The device name is what other devices see  
on their screen when they locate your device.  
4. Select Allow other devices to connect.  
5. Select either All devices or Paired devices only.  
ÄCAUTION: Selecting All devices allows any device, even those  
unknown to you, to connect to your Pocket PC. After they are connected,  
security settings for specific services apply as specified in the Bluetooth  
Settings. Selecting Paired devices only allows only devices that you  
trust to connect to your Pocket PC.  
Note: Paired devices share and exchange an internally generated  
secure Link Key before connecting.  
6. Select Other devices can discover me if you want to allow  
other devices to search and locate your Pocket PC.  
Otherwise, leave this box unchecked.  
Note: If another device has your device’s address and you have  
selected Other devices can discover me, that device may be able  
to locate your device even though you did not select for it to be  
discovered.  
7. Tap OK to save your changes.  
Enabling Bluetooth Services  
You can use any of the following security options when  
transferring files, creating a serial port connection, exchanging  
business card information, configuring dial-up networking, and  
joining a personal network.  
Enable service  
Authorization required  
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Using Bluetooth  
Authentication (Passkey) required (with or without  
encryption required)  
Automatically Enabling Service  
To automatically enable service:  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar.  
2. Tap Bluetooth > Settings > Services tab.  
3. In the Services box, select the service you want to enable:  
File Transfer, Information Exchange, Serial Port,  
Personal Network Server, Hands free, or Dial-up  
Networking Server.  
4. The Service settings automatically enable the service and  
authentication settings. Tap on the appropriate checkbox to  
change these settings to your preference.  
5. Tap OK to return to the iPAQ Wireless Screen if you enabled  
Personal Network Server or Dial-up Networking Server.  
If you enabled File Transfer, Information Exchange, Serial  
Port, or Hands free, tap the Advanced... button and follow  
the directions below for the appropriate service setting.  
File Transfer Advanced Settings  
When you enable File Transfer, you need to set a shared folder  
from which to transfer outgoing or in which to receive incoming  
files.  
1. Tap the folder icon and locate a desired file folder.  
2. Tap OK to save the settings and exit the screen.  
3. Tap OK again to return to the iPAQ Wireless screen.  
Information Exchange Advanced Settings  
If you selected Information Exchange and tapped the Advanced  
button, the following screen displays.  
1. Tap the My business card (vCard) icon.  
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Using Bluetooth  
2. Select your business card information from the Contact  
Information List and tap OK to save the settings.  
3. Tap OK again to return to the iPAQ Wireless screen.  
Note: To create a new business card, tap the Contacts icon next  
to the vCard icon and create a new business card. Tap OK when  
you are finished.  
Serial Port Advanced Settings  
If you selected Serial Port and tapped on the Advanced button:  
1. Change the Inbound COM Port and Outbound COM Port  
numbers if they are incorrect.  
2. Tap OK to save the settings and exit the screen.  
3. Tap OK again to return to the iPAQ Wireless screen.  
Hands Free Advanced Settings  
If you selected Hands Free and tapped on the Advanced button:  
The hands-free settings are automatically set.  
1. Tap the checkboxes to select or deselect any settings.  
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Using Bluetooth  
2. Tap OK to save the settings and exit the screen.  
3. Tap OK to return to the iPAQ Wireless screen.  
Requiring Authorization to Access Services  
If you elect to require authorization to access services, you must  
authorize each connection. Your Pocket PC will then always ask  
you if the connection should be permitted.  
To require authorization to access services:  
1. From the Today screen, tap iPAQ Wireless > Bluetooth >  
Settings > Services tab.  
2. Tap the tab for the service you want to enable: File Transfer,  
Information Exchange, Serial Port, Dial-up Networking,  
Personal Network Server, or Audio Gateway.  
3. Select Authorization required.  
4. Tap OK.  
Requiring a Passkey or Bond  
To establish a secure connection with another device, you can use  
the passkey feature or an established bond. You can also add data  
encryption to this type of security.  
A passkey is a code you enter to authenticate connections  
requested by other devices. The passkey must be known and  
used by both parties or the connection will not be allowed.  
To require a passkey or bond:  
1. From the Today screen, tap iPAQ Wireless > Bluetooth >  
Settings > Services tab.  
2. Tap the tab for the service you want to enable: File Transfer,  
Information Exchange, Serial Port, Personal Network  
Server, Hands free, or Dial-up Networking Server.  
3. Select Authentication (Passkey) required.  
4. Select Encryption Required if you want to require all data  
exchanged between the devices to be encrypted.  
5. Tap OK.  
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Using Bluetooth  
Setting a Shared Folder  
You can determine the folder that other devices access when they  
connect to your Pocket PC.  
To select a shared folder:  
1. From the Today screen, tap the iPAQ Wireless icon >  
Bluetooth > Settings > Services tab.  
2. Under Services, tap File Transfer.  
3. Under Service Settings, select your preferred settings.  
4. Tap the Advanced tab.  
5. Tap the Folder icon and locate a desired file folder.  
6. Tap OK.  
Understanding Profiles  
Use profiles to quickly enable selected personal settings in  
multiple environments.  
Creating a Profile  
To create a profile:  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar.  
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Using Bluetooth  
2. Tap Bluetooth > Settings > General tab > Profile icon.  
3. Tap the New button.  
4. Enter a descriptive name.  
5. Select an existing profile to use as a template.  
6. Tap OK.  
Activating a Profile  
When a new profile is created, you will need to activate it.  
To activate a profile after creating it:  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar > Bluetooth > Settings.  
2. From the General tab, select it from the Current Profile  
down arrow list.  
3. Tap OK.  
Saving Bluetooth Configuration Settings  
in a Profile  
To save the Pocket PC Bluetooth configuration settings to any  
profile:  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar > Bluetooth > Settings.  
2. From the General tab, tap the Profile icon.  
3. Select a profile from the Add/Delete Profiles list or create a  
new one.  
4. Tap OK.  
5. Set up your Pocket PC. You should specify the desired  
connection, sharing, and security settings in all Bluetooth  
Services selections.  
6. Tap OK to close Bluetooth Services. The changes are  
automatically saved.  
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Using Bluetooth  
Renaming a Profile  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar > Bluetooth > Settings.  
2. From the General tab, tap the Profile icon.  
3. Select a profile from the Add/Delete Profiles list.  
4. Tap the Rename button.  
5. Enter a new descriptive name.  
6. Tap Enter.  
7. Tap OK.  
Deleting a Profile  
1. From the Today screen, tap the iPAQ Wireless icon >  
Bluetooth > Settings.  
2. From the General tab, tap the Profile icon.  
3. Select a profile from the Add/Delete Profiles list.  
4. Tap the Delete button.  
5. Tap Yes to confirm you want to delete the profile.  
6. Tap OK.  
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Using Bluetooth  
Working with Bluetooth Manager  
Use Bluetooth Manager to:  
Establish connections  
Exchange business cards  
Control the on-screen display  
Display shortcuts  
Opening Bluetooth Manager  
From the Today screen, tap the iPAQ Wireless icon in the  
Command bar > Bluetooth > Manager.  
The first screen that displays is My Shortcuts.  
Locating and Selecting a Device  
When you are required to locate a device and connect to it, the  
Bluetooth browser searches for other Bluetooth devices.  
Pairing Devices  
You can pair devices so they must exchange a computer generated  
security key prior to each connection. It is generated from a  
unique Bluetooth device address, a random number, and a  
user-defined password.  
After two devices are paired, they have a trusted relationship with  
each other. No additional input is needed from the user.  
Therefore, connections and activities can be performed between  
the paired devices without constant authorization from the user.  
To pair devices:  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar > Bluetooth > Manager.  
2. Tap Tools > Paired devices.  
3. Tap Add.  
4. Tap the Lookup  
icon.  
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Using Bluetooth  
5. Tap a device.  
6. Enter a password in the Passkey field.  
7. Tap OK.  
8. Enter the same password into the other device.  
Note: Some devices, such as mobile phones, need to be placed in  
a mode to accept a bond from another device. Refer to that  
device’s user instructions for more information.  
Unpairing Devices  
You can remove a paired relationship between devices.  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar > Bluetooth > Manager.  
2. Tap Tools > Paired devices.  
3. Tap a device name.  
4. Tap Remove.  
5. Tap Yes to remove the pairing.  
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Using Bluetooth  
Connecting to Other Devices  
Use ActiveSync, serial and dial-up connections to communicate  
with other Bluetooth devices. Establish a partnership with a cell  
phone and set up the Bluetooth services it offers.  
Identifying the Communications Port  
You can identify the virtual COM ports used to create a  
serial port connection. You may need to identify these COM  
ports for activities such as printing.  
Use the inbound COM port when other devices initiate a serial  
connection. Use the outbound COM port when you initiate a  
serial connection to another device.  
To identify the communications port:  
1. From the Today screen, tap iPAQ Wireless > Bluetooth >  
Settings > Services tab.  
2. Under Services, tap Serial Port and tap the Advanced...  
button.  
3. Note the names of your inbound and outbound COM ports.  
4. Tap OK.  
Establishing an ActiveSync Connection  
You can set up an ActiveSync partnership with a  
Bluetooth-enabled computer by first setting up your computer,  
then setting up your Pocket PC.  
To establish an ActiveSync partnership with your  
Bluetooth-enabled computer, refer to the documentation that  
came with your computer.  
To establish an ActiveSync connection on your Pocket PC:  
1. From the Today screen, tap iPAQ Wireless > Bluetooth >  
Manager.  
2. Tap New > ActiveSync via Bluetooth > Next.  
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Using Bluetooth  
3. Follow the connection wizard instructions.  
Note: Be sure the ActiveSync COM port setting on your Pocket  
PC is the same as the COM port setting used for Bluetooth on  
your computer.  
4. From the Bluetooth Browser screen, select the computer you  
want to synchronize with. Tap Next.  
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Using Bluetooth  
5. Under Serial Port Selection, select the name of the serial  
port for the computer selected above, and then tap Next >  
Finish.  
.
Establishing a Serial Connection  
Use the wireless Bluetooth serial port connection just as you  
would a physical serial cable connection. You must configure the  
application that will use the connection to the correct serial port.  
To establish a serial connection:  
1. From the Today screen, tap the iPAQ Wireless icon >  
Bluetooth > Manager.  
2. Tap New > Explore a Bluetooth device > Next.  
3. Follow the connection wizard instructions.  
Dial-Up Networking  
When you use dial-up networking (DUN), the remote device  
providing the dial-up networking service and the remote  
computer to which you are connecting must both have telephone  
access.  
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Using Bluetooth  
Devices that can provide dial-up networking include Bluetooth:  
Mobile phones  
Desktop computers  
Modems  
Using Dial-Up Networking  
To connect to a device that provides modem access:  
1. From the Today screen, tap iPAQ Wireless > Bluetooth >  
Manager.  
2. Tap New > Connect to a Network > Next.  
3. Follow the connection wizard instructions.  
Note: After you create the dial-up networking shortcut with a  
device, tap and hold the shortcut icon in the My Shortcuts tab of  
the Bluetooth Manager, and tap Connect.  
4. Tap New Connection.  
5. Tap OK.  
6. Enter a name in the Connection Name field.  
7. Enter a phone number. You must sometimes enter the country  
code and area code, depending on where you are calling.  
8. Tap OK to begin dialing.  
Note: Some mobile phones require a bond between devices  
(see the section “Pairing Devices”).  
To connect to the Internet and use Pocket Internet Explorer, you  
must first connect to a Bluetooth phone from Bluetooth Manager.  
To make this connection the default dial-up connection for Pocket  
Internet Explorer:  
IMPORTANT: All Bluetooth default connections are made  
using the following procedure. Default connections cannot be  
made through Bluetooth Settings on the iPAQ Wireless screen.  
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Using Bluetooth  
1. From the Today screen, tap Start > Settings >  
Connections tab.  
2. Tap the Connections icon > Advanced tab.  
3. Tap Select Networks.  
4. Enable Bluetooth Settings from the dropdown list.  
Note: The Bluetooth modem connection you created can be  
viewed only from the Bluetooth Settings on the Connections  
Task page.  
Joining a Personal Area Network  
Connect two or more Bluetooth devices to share files, collaborate  
or play multiplayer games.  
To establish a Personal Area Network connection:  
1. From the Today screen, tap iPAQ Wireless > Bluetooth >  
Manager.  
2. Tap New > Join a personal network > Next.  
3. Follow the Connection Wizard instructions.  
Working with Files  
You can exchange information with a connected device and use  
the Bluetooth File Explorer to:  
Navigate through the directories.  
View files and folders.  
Create new folders.  
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Using Bluetooth  
Send and receive files from a remote device.  
Delete and rename files on a remote device.  
Creating a File Transfer Connection  
1. From the Today screen, tap iPAQ Wireless > Bluetooth >  
Manager.  
The first screen that displays is My Shortcuts.  
2. Tap New > Browse files on a remote device > Next.  
3. Follow the connection wizard instructions.  
Note: The remote device must have Bluetooth turned on and set  
up to allow discovery before the connection can occur.  
Sending Files  
1. Tap and hold the file transfer shortcut icon, and tap Connect.  
2. Tap File > Send a File…  
3. Locate the file(s) to send.  
4. Tap the file(s) to send it.  
5. Tap OK.  
Creating a Folder on a Remote Device  
1. Tap and hold the file transfer shortcut icon, and tap Connect.  
2. Navigate to the location you want for the new folder.  
3. Tap File > Create a folder.  
4. Enter a folder name while New Folder is selected, and tap  
Enter.  
5. Tap OK.  
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Using Bluetooth  
Receiving a File from a Remote Device  
1. Tap and hold a file transfer shortcut icon, and tap Connect.  
2. Navigate to the file location on the remote device.  
3. Tap the file.  
4. Tap File > Get.  
5. Tap OK.  
Deleting a File from a Remote Device  
1. Tap and hold a file transfer shortcut icon, and tap Connect.  
2. Navigate to the file location on the remote device.  
3. Tap the file.  
4. Tap File > Delete.  
5. Tap Yes to verify you want to delete the selected file.  
6. Tap OK.  
Using Business Card Exchange  
Using the business card exchange, you can:  
Set up your own business card  
Send a business card to one or more devices  
Request a business card from one or more devices  
Exchange business cards with one or more devices  
You must establish a default contact name to send or exchange  
business card information.  
You must first specify your default business card on the  
Information Exchange tab in Bluetooth Settings. This name  
becomes the default for business card transfers.  
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Using Bluetooth  
Setting Up Your Business Card Information  
To set up your business card information:  
1. Create a contact in the Contacts program that includes your  
name, title, and other relevant information.  
2. From the Today screen, tap iPAQ Wireless > Bluetooth >  
Settings > Services tab.  
3. Under Services, select Information Exchange.  
4. Tap the Advanced... button.  
5. Tap the My business card (vCard) icon.  
6. Choose your contact from the list.  
7. Tap OK.  
Sending Business Cards  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar > Bluetooth > Manager.  
2. Tap Tools > Business Card Exchange.  
3. Tap the Send icon.  
4. Tap the device where you want to send your business card.  
5. Tap OK.  
Note: Be sure the receiving device has been enabled to accept the  
transfer.  
Requesting Business Cards  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar > Bluetooth > Manager.  
2. Tap Tools > Business Card Exchange.  
3. Tap the Request icon.  
User’s Guide  
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Using Bluetooth  
4. Tap the device from which you want to request a business  
card.  
5. Tap OK.  
Exchanging Business Cards  
You can exchange business card information with another device.  
If available, the device’s information will be sent directly into  
your Contacts list in Pocket Outlook.  
To exchange business cards:  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar > Bluetooth > Manager.  
2. Tap Tools > Business Card Exchange.  
3. Tap the Exchange icon.  
4. Tap the device with which you want to exchange your  
business card.  
5. Tap OK.  
Opening a Connection  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar > Bluetooth > Manager.  
2. Tap and hold the icon or list name, and then tap Connect.  
3. Tap OK.  
User’s Guide  
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Using Bluetooth  
Viewing Connection Status  
You can view:  
Connection’s name  
Device’s name  
Connection status  
Length of connection  
Signal strength  
To view the connection status:  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar > Bluetooth > Manager.  
2. Tap and hold the connection icon or list name.  
3. Tap Properties from the menu.  
4. Tap OK.  
Closing a Connection  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Command bar > Bluetooth > Manager.  
2. Tap and hold the connection icon or list name.  
3. Tap Disconnect from the menu.  
4. Tap OK.  
Working with Connections  
You can create shortcuts to open and view status information for  
all connections.  
Creating a Shortcut  
Creating a shortcut to one or more services does not establish  
a connection. It only places a shortcut to that service on the  
Shortcut tab of the Bluetooth Manager.  
User’s Guide  
9–24  
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Using Bluetooth  
To create a shortcut:  
1. From the Today screen, tap the iPAQ Wireless icon in the  
Commnd bar > Bluetooth > Manager.  
2. Tap New, and then a type of service, and tap Next.  
3. Follow the connection wizard instructions.  
Note: Paired devices are designated by a checkmark.  
Deleting a Shortcut  
1. From the Today screen, tap the iPAQ Wireless icon >  
Bluetooth > Manager.  
2. Tap and hold the connection icon or list name to be deleted.  
3. Tap Delete from the menu.  
4. Tap Yes to verify the selected shortcut should be deleted.  
5. Tap OK.  
Viewing Shortcuts  
You can view shortcuts as icons or in a list format.  
1. From the Today screen, tap the iPAQ Wireless icon >  
Bluetooth > Manager.  
2. Tap View.  
3. Tap List or Icon.  
4. Tap OK.  
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10  
Connecting to the Internet  
Use your iPAQ Pocket PC to connect to the Internet or your Work  
network.  
To send and receive e-mail with Messaging and to view Web sites  
with Pocket Internet Explorer, you must set up a remote  
connection with devices such as a Secure Digital Input/Output  
(SDIO) modem card, Ethernet card, or the integrated Wi-Fi  
feature on your iPAQ. Another option is to use a  
Bluetooth-enabled device such as a phone or LAN Access point.  
Note: Use of dial-up and wireless Internet, e-mail, corporate  
networks, and other wireless communications, such as  
Bluetooth-enabled devices, might require additional hardware  
and other compatible equipment that can be purchase separately,  
in addition to a standard Wi-Fi infrastructure and a separately  
purchased service contract. Check with your service provider for  
availability and coverage in your area. Not all Web content may  
be available. Some Web content may require installation of  
additional software.  
Note: For more information on this subject, refer to the Help file  
on your iPAQ Pocket PC by tapping Start > Help >  
Connections.  
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Connecting to the Internet  
Connecting to a Private Network  
user name, and password. This information can be obtained  
from your network administrator.  
2. Tap Start > Settings > Connections tab > Connections icon.  
3. In My Work Network, follow the instructions for each type  
of connection. For more information on Wi-Fi connections,  
refer to “Setting Up VPN Server Connections” or “Setting Up  
Proxy Server Settings” in Chapter 8, “Using Wi-Fi.” For  
more information on Bluetooth connections, refer to Chapter  
9, “Using Bluetooth.”  
Entering an Internet Address  
With Pocket Internet Explorer and a connection to the  
Internet, you can view Web sites on your iPAQ Pocket PC by  
typing an address or Uniform Resource Locator (URL) in the  
Address bar.  
Note: Web sites that use Hypertext Markup Language (HTML)  
4.0, Dynamic HTML (DHTML), animated Graphic Interchange  
Format (GIF) images, and Java applets might not work correctly  
in Pocket Internet Explorer without additional software.  
To enter an Internet address (URL) on your iPAQ Pocket PC:  
1. From the Start menu, tap Internet Explorer > Address Bar.  
Note: If the Address Bar is not visible, tap the View tab >  
Address Bar to turn it on.  
2. Enter the Internet address (URL) into the Internet Explorer  
Address bar.  
3. Tap the Go icon.  
This is the common way to access a web site on the Internet.  
User’s Guide  
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Connecting to the Internet  
Using a Favorites List  
With Pocket Internet Explorer and a connection to the Internet,  
you can view Web sites on your iPAQ Pocket PC by selecting one  
from your Favorites list.  
To select a Web site from your Favorites list:  
1. From the Start menu, tap Internet Explorer.  
2. Tap the Favorites icon and the Web site you want to view.  
User’s Guide  
10–3  
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11  
Expansion Cards  
You can purchase optional expansion cards to:  
Expand the memory of your iPAQ Pocket PC by using a  
Compact Flash (CF), Secure Digital (SD), or Multimedia  
Memory (MMC) card.  
Add functionality such as a Secure Digital Input/Output  
(SDIO) camera  
To purchase an expansion card or other accessories, visit:  
User’s Guide  
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Expansion Cards  
Installing a Secure Digital (SD)  
Expansion Card  
To install a Secure Digital (SD) card into the expansion slot on  
the iPAQ Pocket PC:  
1. Locate the slot on the top of the iPAQ Pocket PC.  
2. Remove the protective plastic card from the expansion slot.  
3. Insert the expansion card into the expansion slot and press  
down until the card locks in place.  
Note: If your expansion card is not recognized, follow the card  
manufacturer’s instructions to install it.  
User’s Guide  
11–2  
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Expansion Cards  
Removing a Secure Digital (SD)  
Expansion Card  
To remove a Secure Digital (SD) expansion card from the  
expansion slot on the iPAQ Pocket PC:  
1. Close all applications that are using the expansion card.  
2. Remove a card from the Secure Digital expansion slot by  
slightly pushing down on the card 1 to unlock it.  
3. When the card disengages and pops up 2, pull it from the  
expansion slot.  
ÄCAUTION: SD cards must first be unlocked before removal. If you  
remove your SD card before unlocking it, you can damage the  
expansion slot.  
User’s Guide  
11–3  
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Expansion Cards  
Installing a Compact Flash (CF)  
Expansion Card  
To install a CF card into the expansion slot on the iPAQ Pocket  
PC:  
1. Locate the CF Type II slot on the top of the iPAQ Pocket PC.  
2. Remove the protective plastic card from the expansion slot.  
3. Insert the CF card into the expansion slot and press until the  
card is fully seated.  
Note: If your expansion card is not recognized, follow the card  
manufacturer’s instructions to install it.  
User’s Guide  
11–4  
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Expansion Cards  
Removing a Compact Flash (CF)  
Expansion Card  
To remove a CF expansion card from the Compact Flash Type II  
expansion slot on the iPAQ Pocket PC:  
1. Close all applications that are using the expansion card.  
2. Pull on the CF card lip to remove the card from the expansion  
slot.  
Viewing the Content of Memory Cards  
Use File Explorer to view the files that are located on your  
optional Secure Digital card.  
1. From the Start menu, tap Programs > File Explorer.  
2. Tap the root directory of My Device, and select the Storage  
Card folder to see a list of files and folders.  
User’s Guide  
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12  
Troubleshooting  
Use the following suggestions to troubleshoot problems with the  
iPAQ Pocket PC.  
Common Problems  
Problem  
Solution  
I cannot see  
anything on the  
screen.  
Be sure the iPAQ Pocket PC is powered on.  
Reset the device by using the stylus to lightly press the  
Reset button.  
Remove and replace the battery.  
I cannot keep  
my battery  
charged.  
Always keep the iPAQ Pocket PC connected to the AC  
Adapter when you are not using it.  
In the backlight settings, adjust the bar to a lower level  
to conserve more battery power.  
Turn off Bluetooth and Wi-Fi when not in use.  
Refer to Chapter 3, “Managing the Battery,” for battery  
saving tips.  
The backlight  
keeps turning  
off.  
In Backlight Settings, increase the amount of time the  
backlight stays on if not in use.  
Select the option to turn on the backlight when you  
touch the screen or push a button.  
(Continued)  
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12–1  
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Troubleshooting  
(Continued)  
Problem  
Solution  
I want to travel  
with my iPAQ  
Pocket PC.  
Back up your information. Refer to “Backing Up  
Information” in Chapter 4 for more details.  
Disconnect all external devices.  
Take the AC Adapter and Charger Adapter with you.  
Keep your iPAQ Pocket PC in a protective case and  
keep it in your carry-on luggage.  
I want to travel  
internationally  
with my iPAQ  
Pocket PC.  
Be sure you have the plug adapter appropriate for the  
country you are visiting.  
I want to turn off To turn off all wireless features, from the Today screen, tap  
Bluetooth and  
Wi-Fi for air  
travel.  
Start > iPAQ Wireless, and then ALL OFF button at the  
bottom of the screen.  
I want to ship  
my iPAQ Pocket  
PC to a repair  
facility.  
1. Back up your information.  
2. Disconnect all external devices.  
3. Pack your iPAQ Pocket PC and any external devices  
requested by Customer Support in protective  
packaging. Include any additional documentation or  
items as instructed by Customer Support.  
(Continued)  
User’s Guide  
12–2  
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Troubleshooting  
(Continued)  
Problem  
Solution  
I cannot connect  
to a network.  
Be sure Wi-Fi is turned on.  
Be sure you have added the necessary server  
information.  
Be sure the network you are attempting to connect to is  
not busy.  
If you are using an SDIO Ethernet card, be sure the  
proper drivers for your card are installed.  
Be sure your user name and password are correct.  
Tap Start > Settings > Connections tab >  
Connections and check your connection settings. Tap  
OK when you are finished to save your changes.  
Be sure the WEP key is correct.  
Be sure the IP Address is correct.  
Be sure the hardware you are using with your iPAQ  
Pocket PC is properly configured and operational.  
Reset the device by using the stylus to lightly press the  
Reset button.  
I want to see the The current date is displayed at the top of the Today screen.  
current date.  
I cannot  
see all my  
appointments.  
Be sure the appointment you created is in the selected  
category.  
I cannot find  
the document  
or workbook  
I saved.  
Pocket Word and Excel recognize and display documents in  
only one folder below My Documents. For example, if you  
created another folder in the Personal folder in My  
Documents, the documents in that folder will not be shown.  
To find your document or workbook, from tap Start >  
Programs > File Explorer. Open the folder you created,  
and then tap the file in which you are looking.  
(Continued)  
User’s Guide  
12–3  
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Troubleshooting  
(Continued)  
Problem  
Solution  
My device is  
always asking  
me for a  
Tap Start > Settings > Personal tab > HP ProtectTools to  
be sure the password settings are configured as you want.  
password.  
I cannot find  
files sent to me  
by another  
device.  
Check My Documents, which is the default save location  
used to receive files.  
User’s Guide  
12–4  
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Troubleshooting  
ActiveSync  
Use the following suggestions to troubleshoot problems with  
ActiveSync on your iPAQ Pocket PC. For more detailed  
information on Microsoft ActiveSync, refer to Chapter 2,  
“Synchronizing Your Pocket PC with Your Computer”  
Problem  
Solution  
I cannot connect  
to my computer  
using the  
Be sure you have installed Microsoft ActiveSync 3.7.1  
or higher on your host computer before connecting your  
iPAQ Pocket PC to it.  
Desktop Cradle.  
Be sure your iPAQ Pocket PC is connected to the  
Desktop Cradle, and that the cradle is connected to  
your computer.  
Be sure your iPAQ Pocket PC is securely seated in the  
cradle and is making contact with the cradle connector.  
Be sure you are running Microsoft Windows 98SE, Me,  
2000, or XP and that you have installed Microsoft  
ActiveSync 3.7.1 or a later version on your computer.  
Uninstall and reinstall ActiveSync.  
If you are running personal firewall software, try  
disabling it. If you are then able to synchronize, contact  
the software vendor to information on configuring the  
required exclusions to eliminate this problem.  
I connected my  
iPAQ Pocket PC  
before installing  
Microsoft  
1. Disconnect the iPAQ Pocket PC from your computer.  
2. In Windows 98 or 2000, click Start > Settings >  
Control Panel > System. The Device Manager opens  
automatically. Locate and select the “unknown” USB  
device record and click Remove (Uninstall in  
Windows 2000).  
ActiveSync.  
3. Restart your computer and allow it to detect the USB  
device.  
4. Install Microsoft ActiveSync 3.7.1 or higher.  
5. Reconnect the iPAQ Pocket PC to the computer.  
(Continued)  
User’s Guide  
12–5  
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Troubleshooting  
(Continued)  
Problem  
Solution  
Microsoft  
Be sure the device is on.  
ActiveSync  
cannot locate  
my iPAQ Pocket  
PC when  
Be sure all cables are securely connected.  
Remove your iPAQ Pocket PC from the HP Desktop  
Cradle or disconnect it from the Autosync Cable, power  
on the unit by pressing the Power button, then put it  
back in the synchronization cradle or connect it to the  
cable.  
I synchronize.  
Reset button.  
Check Connection Settings in ActiveSync on your  
computer to ensure the communications port you are  
using is active.  
I cannot open  
e-mail in  
Use Microsoft ActiveSync to synchronize your iPAQ Pocket  
PC with your computer. For more information, refer to the  
Messaging after “Synchronizing Your Pocket PC with Your Computer” section  
I restore using  
Microsoft  
in Chapter 2.  
ActiveSync.  
I tried to  
Pocket Excel does not support all Excel formatting;  
therefore, Microsoft ActiveSync cannot synchronize the file.  
synchronize  
a workbook  
and the file  
is unresolved  
in Microsoft  
ActiveSync.  
User’s Guide  
12–6  
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Expansion Cards  
Use the following suggestions to troubleshoot problems with  
expansion cards on your iPAQ Pocket PC. For more information  
on expansion cards, refer to Chapter 11, “Expansion Cards.”  
Problem  
Solution  
I cannot get my  
iPAQ Pocket PC  
to recognize the  
expansion card.  
Be sure you have firmly pushed the expansion card  
down into the iPAQ Pocket PC.  
Be sure to install any third party drivers.  
I cannot insert  
my card.  
Be sure the label is facing the front of the unit.  
Be sure you are not inserting the card at an angle.  
Be sure you insert the connection area first.  
I cannot remove Push the SD card in to release the locking mechanism. The  
my SD card.  
card will pop out slightly and then can be easily removed.  
My iPAQ Pocket  
PC cannot  
recognize  
Be sure you have loaded any drivers that came with the  
expansion card you purchased.  
Reset the device by using the stylus to lightly press the  
Reset button.  
my card.  
User’s Guide  
12–7  
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Wi-Fi  
Use the following suggestions to troubleshoot problems with  
Wi-Fi issues and your iPAQ Pocket PC. For more information on  
Wi-Fi, refer to Chapter 8, “Using Wi-Fi.”  
Problem  
Solution  
I cannot connect  
to an access  
point.  
Be sure the Wi-Fi is on.  
Be sure the device identified the network you want to  
connect to.  
Be sure you provided any necessary authentication  
keys if prompted by the system.  
Be sure your iPAQ Pocket PC is within range of the  
access point.  
I am connected  
to an access  
point, but I  
cannot browse  
the Internet.  
If the wireless network you are connected to connects to  
Work, the network may require a proxy. To set up the proxy:  
1. Ask your network administrator for the proxy settings.  
2. From the Today screen, tap Start > Settings >  
Connections tab > Connections icon > Set up my  
proxy server.  
3. Refer to Chapter 8, in section “Setting Up Proxy Server  
Settings” for more information.  
I do not see  
my wireless  
network on  
my iPAQ  
Your wireless network could be a non-broadcasting network.  
1. From the Today screen, tap Start > Settings >  
Connections tab > Connections icon > Settings.  
2. Tap the Advanced tab > Select Networks.  
Pocket PC.  
3. Follow the instructions on the screen.  
My data transfer If Bluetooth is on, turn it off.  
rate is too low.  
(Continued)  
User’s Guide  
12–8  
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Troubleshooting  
(Continued)  
Problem  
Solution  
I cannot connect It is likely that the network is a “hidden” or non-SSID  
to an available  
network that  
broadcast network. You must know the network name  
(SSID) to be able to connect.  
shows in the list  
of networks  
without a name.  
1. Tap Start > Settings > Connections tab >  
Connections > Advanced tab > Select Networks.  
2. Select Add New Settings.  
3. Enter the network name (SSID).  
4. Select the appropriate values in the Connects to: box.  
5. If WEP settings are required, tap the Authentication  
tab and enter them.  
I cannot connect Be sure there is ample signal strength available in the area.  
reliably to an  
available  
network or  
connections  
are frequently  
dropped.  
User’s Guide  
12–9  
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Bluetooth  
Use the following suggestions to troubleshoot problems with  
Bluetooth on your iPAQ Pocket PC. For more information on  
Bluetooth, refer to Chapter 9, “Using Bluetooth.”  
Problem  
Solution  
I cannot  
discover  
another device.  
Be sure Bluetooth is turned on.  
Move closer to the device.  
Be sure the device you are attempting to connect to is  
on and allows access to being discovered by other  
devices.  
I can see other  
devices, but I  
cannot connect  
or exchange  
Be sure the other device has not restricted your access.  
Try initiating pairing from the other device. Some  
Bluetooth-enabled device can only initiate pairing and  
cannot respond to pairing requests from other devices.  
data with them.  
Other devices  
cannot find or  
connect to my  
device.  
Be sure Bluetooth is turned on.  
Move closer to the device.  
Be sure you have not restricted other devices from  
finding yours.  
Check your Bluetooth settings to ensure you have  
allowed your device to be discovered and others to  
connect.  
(Continued)  
User’s Guide  
12–10  
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Troubleshooting  
(Continued)  
Problem  
Solution  
Other devices  
do not receive  
my correct  
business card  
information.  
Be sure you have correctly set up your business card  
information in Bluetooth Settings.  
Check Bluetooth Settings to be sure you have not  
restricted this function.  
The iPAQ  
Be sure your mobile phone is in discoverable mode.  
Pocket PC  
cannot find my  
Bluetooth-  
enabled Mobile  
phone.  
Contact your mobile phone manufacturer and ask if  
there is a firmware upgrade.  
Check the settings on your phone to be sure it is set up  
to allow other Bluetooth devices to discover and  
connect to it.  
User’s Guide  
12–11  
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A
Regulatory Notices  
Federal Communications Commission  
Notice  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This  
equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference  
will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user  
is encouraged to try to correct the interference by one or more of  
the following measures:  
Reorient or relocate the receiving antenna  
Increase the separation between the equipment and receiver  
Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected  
Consult the dealer or an experienced radio or television  
technician for help  
This PDA has been tested and demonstrated compliance when  
Bluetooth and WLAN are transmitting simultaneously. This  
PDA must not be co-located or operating in conjunction with any  
other antenna or transmitter.  
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Modifications  
The FCC requires the user to be notified that any changes or  
modifications made to this device that are not expressly approved  
by Hewlett-Packard Company may void the authority to operate  
the equipment.  
Cables  
Connections to this device must be made with shielded cables  
with metallic RFI/EMI connector hoods in order to maintain  
compliance with FCC Rules and Regulations.  
Declaration of Conformity for products  
marked with the FCC logo—United  
States only  
This device complies with Part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) this device may not  
cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause  
undesired operation.  
For questions regarding your product, contact:  
Hewlett-Packard Company  
P. O. Box 692000, Mail Stop 530113  
Houston, Texas 77269-2000  
Or, call 1-800-652-6672  
For questions regarding this FCC declaration, contact:  
Hewlett-Packard Company  
P. O. Box 692000, Mail Stop 510101  
Houston, Texas 77269-2000  
Or, call (281) 514-3333  
To identify this product, refer to the Part, Series, or Model  
number found on the product.  
User’s Guide  
A–2  
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Canadian Notice  
This Class B digital apparatus meets all requirements of the  
Canadian Interference-Causing Equipment Regulations.  
Avis Canadien  
Cet appareil numérique de la classe B respecte toutes les  
exigences du Règlement sur le matériel brouilleur du Canada.  
Japanese Notice  
Korean Notice  
European Regulatory Notice  
Radio product for indoor use in Home and Office environment  
operating in the 2.4 GHz band – Wireless LAN.  
0984  
User’s Guide  
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Declaration of Conformity  
This product complies with the following EU Directives:  
Low Voltage Directive 73/23/EEC  
EMC Directive 89/336/EEC  
R&TTE Directive 1999/5/EC  
CE Compliance of this equipment is valid only if powered with  
an HP-provided and CE marked AC adapter.  
Compliance with these directives implies conformity to the  
following European Norms (in parentheses are the equivalent  
international standards and regulations):  
EN 55022 (CISPR 22) – Electromagnetic Interference  
EN 55024 (IEC 61000-4-2, 3, 4, 5, 6, 8, 11) -  
Electromagnetic Immunity  
EN 61000-3-2 (IEC 61000-3-2) – Power line harmonics  
EN 61000-3-3 (IEC 61000-3-3) – Power line flicker  
EN 60950 (IEC 60950) – Product safety  
EN 300 328-2 – Data transmission equipment operating in  
the 2.4 GHz ISM band and using 2.4 GHz radio equipment  
using spread spectrum techniques  
EN 301 489-1, -17 – General EMC requirements for radio  
equipment  
The radio functionality of this equipment may be used in the  
following EU and EFTA countries:  
Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia,  
Finland, France, Germany, Greece, Hungary, Iceland, Ireland,  
Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta,  
Netherlands, Norway, Poland, Portugal, Slovak Republic,  
Slovenia, Spain, Sweden, Switzerland, and United Kingdom.  
User’s Guide  
A–4  
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Notice for Use in France and Italy  
Italy:  
E’necessaria una concessione ministeriale anche per l’uso del  
prodotto. Verifici per favore con il proprio distributore o  
direttamente presso la Direzione Generale Pianificazione e  
Gestione Frequenze.  
License required for use. Verify with your dealer or directly with  
General Direction for Frequency Planning and Management  
(Direzione Generale Pianificazione e Gestione Frequenze).  
France:  
L'utilisation de cet equipement (2.4GHz Wi-Fi) est soumise a  
certaines restrictions: Cet equipement peut etre utilise a l'interieur  
d'un batiment en utilisant toutes les frequences de 2400 a  
2483.5MHz (Chaine 1-13). Pour une utilisation en environement  
exterieur, vous devez utiliser les frequences comprises entre  
2454-2483.5MHz (Chaine 10-13). Pour les dernieres restrictions,  
Battery Warning  
ÅWARNING: This computer contains a lithium ion rechargeable  
battery. To reduce the risk of fire or burns, do not disassemble, crush,  
puncture, short external contacts, or dispose of in fire or water.  
ÄCAUTION: Danger of explosion if battery is incorrectly replaced.  
Replace only with the same or equivalent type recommended by  
the manufacturer. Dispose of used batteries according to the  
manufacturer’s instructions.  
User’s Guide  
A–5  
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ÄCAUTION: Use only an HP approved battery for your iPAQ Pocket PC.  
Inserting a battery that does not comply with HP requirements might  
cause the Pocket PC to malfunction.  
Because of the type of battery used in your device, follow local  
regulations regarding the safe disposal of the battery. Your vendor  
can advise you on local regulations, and/or the existence of any  
battery disposal programs in operation.  
Equipment Warning  
ÅWARNING: To reduce the risk of personal injury, electrical shock, fire  
or damage to the equipment:  
Plug the AC Adapter into an electrical outlet that is easily  
accessible at all times.  
Disconnect power from the equipment by unplugging the  
AC Adapter from the electrical outlet or unplugging the  
Synchronization cable from the host computer.  
Do not place anything on the AC Adapter cord or any of the other  
cables. Arrange them so that no one may accidentally step on or  
trip over them.  
Do not pull on a cord or cable. When unplugging from the  
electrical outlet, grasp the cord by the plug or, in the case of the AC  
Adapter, grasp the AC Adapter and pull out from the electrical  
outlet.  
Do not use converter kits sold for appliances to power your  
iPAQ Pocket PC.  
User’s Guide  
A–6  
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Airline Travel Notice  
Use of electronic equipment aboard commercial aircraft is at the  
discretion of the airline.  
Wireless Notices  
In some environments, the use of wireless devices may be  
restricted. Such restrictions may apply aboard airplanes, in  
hospitals, near explosives, in hazardous locations, etc. If you are  
uncertain of the policy that applies to the use of this device,  
please ask for authorization to use it prior to turning it on.  
U.S. Regulatory Wireless Notice  
ÅWARNING: Exposure to Radio Frequency Radiation  
The radiated output power of this device is below the FCC radio  
frequency exposure limits. Nevertheless, the device should be used in  
such a manner that the potential for human contact during normal  
operation is minimized. To avoid the possibility of exceeding the FCC  
radio frequency exposure limits, human proximity to the antenna should  
be minimized.  
Canadian Regulatory Wireless Notice  
Operation is subject to the following two conditions: (1) this  
device may not cause interference, and (2) this device must  
accept any interference, including interference that may cause  
undesired operation of the device.  
User’s Guide  
A–7  
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Japanese Regulatory Wireless Notice  
Brazilian Regulatory Wireless Notice  
Este equipamento opera em caráter secundário, isto é, não tem  
direito a proteção contra interferência prejudicial, mesmo de  
estações do mesmo tipo, e não pode causar interferência a  
sistemas operando em caráter primário.  
User’s Guide  
A–8  
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B
Specifications  
System Specifications  
System Feature Description  
Processor  
624Mhz Intel PXA270 processor  
64 MB SDRAM (55 MB main memory)  
RAM (Random  
Access Memory)  
ROM (Read Only 128 MB ROM (Up to 80 MB in the iPAQ File Store)  
Memory  
iPAQ File Store  
(nonvolatile  
memory)  
80 MB Storage  
SD I/O slot  
CF slot  
SD/SDIO/MMC card support  
Type I and Type II Compact Flash card support  
Display  
4.0 inch transflective type VGA TFT color,  
480 x 640 pixels, 64K-color support, LED backlight  
with power save mode.  
LED Backlight  
Audio  
Automatic multi-level brightness adjustment  
Integrated microphone, speaker, 3.5 mm stereo  
audio/headset jack  
Infrared (IrDA and IrDA, data transfer up to 4 MB per second  
SIR/FIR)  
External Power  
10 watt maximum output AC Adapter  
(Continued)  
User’s Guide  
B–1  
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(Continued)  
System Feature Description  
Bluetooth v 1.2  
Class II device; typical 30 feet (10 meters) range  
Indicators  
(Top LED)  
Wi-Fi LED indicator:  
LED off = Wi-Fi and Bluetooth are off  
Blue solid = Wi-Fi and/or Bluetooth are on  
(Middle LED)  
Charge/Notification LED indicator:  
4-mode alarm notification:  
LED off = not charging or no notifications  
Amber flash = charging  
Green flash = one or more notification events have  
occurred  
Amber solid = charging complete  
Ambient light  
sensor  
Used for automatic brightness control  
Battery  
hx4700 Standard Battery: Removable/rechargeable 1800  
mAh, 3.6 Volt, Lithium ion battery with internal backup  
battery to maintain data during main battery replacement.  
hx4700 Extended Battery: Removable/rechargeable 3600  
mAh, 3.6 Volt, Lithium ion battery with internal backup  
battery to maintain data during main battery replacement.  
User’s Guide  
B–2  
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Physical Specifications  
US  
Metric  
129 mm  
77 mm  
Length  
Width  
4.68 in  
2.95 in  
0.73 in  
6.59 oz  
Depth  
Weight  
14.7 mm  
186.7 g  
Operating Environment  
Environment  
US  
Metric  
Temperature  
Operating  
32° to 122° F  
-4° to 140° F  
up to 90%  
above 90%  
15,000 ft  
0° to 50° C  
-20° to 60° C  
up to 90%  
above 90%  
0-4572 m  
Nonoperating  
Operating  
Relative Humidity  
Maximum Altitude  
Nonoperating  
Operating  
Nonoperating  
40,000 ft  
0-12,192 m  
User’s Guide  
B–3  
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