Notebook PC User Guide
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Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
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Table of contents
1 Features ........................................................................................................................................................... 1
Additional hardware components ...................................................................................... 11
2 Wireless, local area network, and modem .................................................................................................. 13
Using the wireless action key ............................................................................................ 14
Bluetooth and Internet Connection Sharing (ICS) ............................................................. 19
Troubleshooting wireless connection problems ................................................................................. 19
Cannot connect to a preferred wireless network ............................................................... 20
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3 Pointing devices and keyboard ................................................................................................................... 23
4 Multimedia ..................................................................................................................................................... 30
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5 Power management ...................................................................................................................................... 58
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Resolving a low battery level when a charged battery is
Resolving a low battery level when no power source is
Resolving a low battery level when the computer cannot exit
Step 5: Reenable Hibernation and Sleep .......................................................... 69
6 Drives ............................................................................................................................................................. 72
7 External devices and external media cards ............................................................................................... 78
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8 Memory modules .......................................................................................................................................... 82
9 Security .......................................................................................................................................................... 86
10 Setup Utility (BIOS) ..................................................................................................................................... 92
11 Software updates ........................................................................................................................................ 96
12 Backup and recovery .................................................................................................................................. 99
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Recovering from the dedicated recovery partition (select models only) .......................... 104
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1 Features
Identifying hardware
To see a list of hardware installed in the computer, follow these steps:
Select Start > Control Panel > System and Security. Then, in the System area, check Device
Manager.
▲
You can also add hardware or modify device configurations using Device Manager.
NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Components
Top components
TouchPad
Identifying hardware
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Component
(1)
Description
TouchPad off indicator
To switch the TouchPad on and off, quickly double-tap the
TouchPad off indicator.
NOTE: When the TouchPad is active, the light is off.
Moves the pointer and selects or activates items on the screen.
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
(2)
(3)
(4)
TouchPad zone
Left TouchPad button
Right TouchPad button
There is an unmarked scroll zone inside the right edge of the TouchPad. To scroll up and down using
the TouchPad vertical scroll zone, slide your finger up or down inside the right edge of the TouchPad.
For more information about TouchPad features, refer to “Using the TouchPad” section later in this guide.
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Lights
Component
(1)
Description
TouchPad light
On: The TouchPad is disabled.
Off: The TouchPad is enabled.
●
●
(2)
(3)
Caps lock light
Power light
On: Caps lock is on.
On: The computer is on.
●
●
●
●
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
(4)
Wireless light
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
Amber: All wireless devices are off.
●
Components
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Button and speakers
Component
Description
(1)
(2)
Speakers (2)
Power button
Produce sound.
When the computer is off, press the button to turn on the
●
●
●
●
computer.
When the computer is on, press the button briefly to initiate
Sleep.
When the computer is in the Sleep state, briefly press the
button to exit Sleep.
When the computer is in Hibernation, briefly press the
button to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Security > Power Options.
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Keys
Component
(1)
Description
esc key
fn key
Displays system information when pressed in combination with
the fn key.
(2)
Displays system information when pressed in combination with
the esc key.
(3)
(4)
Windows logo key
Displays the Windows Start menu.
Windows applications key
Displays a shortcut menu for items beneath the pointer.
(5)
(6)
Navigation keys
Action keys
Navigate using the Up, Down, Left and Right arrow keys.
Execute frequently used system actions.
Components
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Display
Component
Description
(1)
(2)
(3)
Internal microphone
Records sound.
Integrated webcam (select models only)
Records audio and video and captures still photographs.
On: The integrated webcam is in use.
Integrated webcam light (select models only)
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Right-side components
Component
Description
(1)
(2)
(3)
Optical drive
Optical drive light
USB port
Reads and writes to optical discs.
Blinking: The optical drive is being accessed.
Connects an optional USB device.
(4)
(5)
RJ-11 (modem) jack (select models only)
AC adapter/power/battery light
Connects a modem cable.
White: The computer is connected to external power and
the battery is fully charged.
●
Blinking white: The computer is in the Sleep state.
Amber: A battery is charging.
●
●
●
Off: The computer is not connected to external power.
(6)
(7)
Power connector
Security cable slot
Connects an AC adapter.
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled or
stolen.
Components
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Left-side components
Component
Description
(1)
(2)
External monitor port
Connects an external VGA monitor or projector.
Vent
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(3)
HDMI port (select models only)
Connects an optional video or audio device, such as a high-
definition television, or any compatible digital or audio
component.
(4)
(5)
(6)
RJ-45 (network) jack
USB ports (2)
Connects a network cable.
Connect optional USB devices.
Audio-in (microphone) jack
Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
(7)
(8)
Audio-out (headphone) jack
Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television
audio.
Digital Media Slot (select models only)
Supports the following optional digital card formats:
Memory Stick (MS)
●
●
●
●
●
Memory Stick Pro (MSP)
MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
xD-Picture Card (XD)
(9)
Drive light
On: The hard drive is in use.
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Bottom components
Component
Description
(1)
(2)
Battery bay
Holds the battery.
Battery release latch
Releases the battery from the battery bay.
(3)
Vents (4)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(4)
Memory module compartment
Contains 2 memory module slots and, on select models, the
wireless LAN (WLAN) device.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact technical support through Help and Support.
(5)
Hard drive bay
Holds the hard drive.
Components
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Wireless antennas
At least 2 antennas send and receive signals from one or more wireless devices. These antennas are
not visible from the outside of the computer.
NOTE: For optimal transmission, keep the areas immediately around the antennas free from
obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.
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Additional hardware components
Component
Description
(1)
(2)
(3)
Power cord*
AC adapter
Battery
Connects an AC adapter to an AC outlet.
Converts AC power to DC power.
Powers the computer when the computer is not plugged into
external power.
*Power cords vary in appearance by country or region.
WARNING! Connecting the internal analog modem to a digital line can permanently damage the
modem. Immediately disconnect the modem cable if you accidentally connect it to a digital line.
NOTE: Telephone jacks vary by country or region. To use the modem and the modem cable outside
the country or region in which you purchased the computer, you must obtain a country- or region-specific
modem cable adapter (purchased separately). The modem must be connected to an analog telephone
line using a 6-pin, RJ-11 modem cable. Jacks for digital PBX systems may resemble analog telephone
jacks, but they are not compatible with the modem.
If the modem cable contains noise suppression circuitry, which prevents interference from TV and radio
reception, orient the circuitry end of the cable toward the computer.
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Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
Serial number label—Provides important information that you may need when contacting technical
support. The serial number label is affixed inside the battery bay.
●
Component
(1)
(2)
(3)
(4)
(5)
Product name
Serial number
Product number
Warranty period
Model description (select models)
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is located on the bottom of the computer.
●
Regulatory label—Provides regulatory information about the computer. The regulatory label is
affixed inside the battery bay.
●
●
Wireless certification label or labels (select models only)—Provide information about optional
wireless devices and the approval markings of some of the countries or regions in which the devices
have been approved for use. If your computer model includes one or more wireless devices, one
or more certification labels are included with your computer. You may need this information when
traveling internationally. Wireless certification labels are affixed to the bottom of the computer.
Modem approval label (select models only)—Provides regulatory information about the modem
and lists the agency approval markings required by some of the countries or regions in which the
modem has been approved for use. You may need this information when traveling internationally.
The modem approval label is affixed inside the battery bay.
●
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2 Wireless, local area network, and
modem
Using wireless devices
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices,
your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access
point.
●
Bluetooth® device (select models only)—Creates a personal area network (PAN) to connect to
other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and
cameras. In a PAN, each device communicates directly with other devices, and devices must be
relatively close together—typically within 10 meters (approximately 33 feet) of each other.
●
Computers with WLAN devices support one or more of the following IEEE industry standards:
802.11b, the first popular standard, supports data rates of up to 11 Mbps and operates at a
frequency of 2.4 GHz.
●
802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An 802.11g
WLAN device is backward compatible with 802.11b devices, so they can operate on the same
network.
●
802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.
●
●
NOTE: 802.11a is not compatible with 802.11b and 802.11g.
802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz, making it
backward compatible with 802.11a, b, and g.
For more information on wireless technology, refer to the information and Web site links provided in
Help and Support.
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Identifying wireless and network status icons
Icon
Name
Description
Wireless (connected)
Identifies the location of the wireless light and the wireless action
key (f12) on the computer. Also identifies the HP Wireless Assistant
software on the computer and indicates that one or more of the
wireless devices are on.
Wireless (disconnected)
Identifies the HP Wireless Assistant software on the computer and
indicates that all of the wireless devices are off.
Wired network (connected)
Indicates that one or more network drivers are installed, and one or
more network devices are connected to a wired network.
Wired network (disabled/
disconnected)
Indicates that one or more network drivers are installed, but no
network devices are connected (or all network devices are disabled
in Windows® Control Panel).
Network (connected)
Indicates that one or more network drivers are installed, and one or
more network devices are connected to a wireless network.
Network (disconnected)
Indicates that one or more network drivers are installed and wireless
connections are available, but no network devices are connected to
a wireless network.
Network (disabled/
disconnected)
Indicates that one or more network drivers are installed, but no
wireless connections are available (or all wireless network devices
are disabled by the wireless action key (f12) or HP Wireless
Assistant).
Using the wireless controls
You can control the wireless devices in your computer using these features:
The wireless action key (f12)
HP Wireless Assistant software
Operating system controls
●
●
●
Using the wireless action key
The computer has a wireless action key (f12), one or more wireless devices, and a wireless light. All of
the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when
you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of individual
devices. If the wireless light is on (white), at least one wireless device is on. If the wireless light is amber,
all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless action key (f12) to
turn on or turn off the wireless devices simultaneously. Individual wireless devices can be controlled
through HP Wireless Assistant.
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Using HP Wireless Assistant
A wireless device can be turned on or off using HP Wireless Assistant. If a wireless device is disabled
in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using Wireless
Assistant.
NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a
network or a Bluetooth-enabled device.
To view the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of the
notification area, and then position the mouse pointer over the wireless icon.
If the wireless icon is not displayed in the notification area, complete the following steps to change
Wireless Assistant properties:
1. Select Start > Control Panel > Hardware and Sound > Windows Mobility Center.
2. Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows®
Mobility Center. Wireless Assistant opens.
3. Click Properties.
4. Select the check box next to HP Wireless Assistant icon in notification area.
5. Click Apply.
6. Click Close.
For more information, refer to the Wireless Assistant software Help:
1. Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.
2. Click the Help button.
Using operating system controls
Some operating systems also offer a way to manage integrated wireless devices and the wireless
connection. For example, Windows provides the Network and Sharing Center that allows you to set up
a connection or network, connect to a network, manage wireless networks, and diagnose and repair
network problems.
To access the Network and Sharing Center, select Start > Control Panel > Network and Internet >
Network and Sharing Center.
For more information, select Start > Help and Support.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other
computers and accessories that are linked by a wireless router or a wireless access point.
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NOTE: The terms wireless router and wireless access point are often used interchangeably.
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
that can accommodate a large number of computers and accessories and can separate critical
network functions.
●
A home or small office WLAN typically uses a wireless router, which allows several wireless and
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
●
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through
a service provider or a public or corporate network).
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
●
Internet service provider (ISP)
A wireless router (purchased separately) (2)
The wireless computer (3)
●
●
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, refer to the information provided by your router manufacturer or your
ISP.
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Protecting your WLAN
Because the WLAN standard was designed with only limited security capabilities—basically to foil casual
eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are
vulnerable to well-known and well-documented security weaknesses.
WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New
technologies are being developed by wireless manufacturers and hotspot service providers that make
the public environment more secure and anonymous. If you are concerned about the security of your
computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.
When you set up a WLAN or access an existing WLAN, always enable security features to protect your
network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA)-
Personal and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the
network, other WLAN devices can pick up unprotected signals and either connect to your network
(uninvited) or capture information being sent across it. However, you can take precautions to protect
your WLAN:
Use a wireless transmitter with built-in security
●
●
●
Many wireless base stations, gateways, or routers provide built-in security features such as
wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your
network from the most common wireless security risks.
Work behind a firewall
A firewall is a barrier that checks both data and requests for data that are sent to your network,
and discards any suspicious items. Firewalls are available in many varieties, both software and
hardware. Some networks use a combination of both types.
Use wireless encryption
A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that
works best for your network security:
Wired Equivalent Privacy (WEP) is a wireless security protocol that encodes or encrypts all
network data before it is transmitted using a WEP key. Usually, you can allow the network to
assign the WEP key. Alternatively, you can set up your own key, generate a different key, or
choose other advanced options. Without the correct key, others will not be able to use the
WLAN.
◦
WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt data
that is transmitted over the network. However, instead of using one static security key for
encryptions as WEP does, WPA uses “temporal key integrity protocol” (TKIP) to dynamically
generate a new key for every packet. It also generates different sets of keys for each computer
on the network.
◦
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Connecting to a WLAN
To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on. If it is on, the wireless light is white. If the wireless light is
amber, press the wireless action key (f12).
2. Click the network icon in the notification area, at the far right of the taskbar.
3. Select your WLAN from the list.
4. Click Connect.
If the network is a security-enabled WLAN, you are prompted to enter a network security key, which
is a security code. Type the code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.
NOTE: If you do not see the network you want to connect to, click Open Network and Sharing
Center, and then click Set up a new connection or network. A list of options is displayed. You
can choose to manually search for and connect to a network or to create a new network connection.
After the connection is made, place the mouse pointer over the network icon in the notification area, at
the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation,
router manufacturer, and interference from other electronic devices or structural barriers such as walls
and floors.
More information about using a WLAN is available through the following resources:
Information from your ISP and the user guides included with your wireless router and other WLAN
equipment
●
Information and Web site links provided in Help and Support
●
For a list of public WLANs near you, contact your ISP or search the Web. Web sites that list public
WLANs include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools. Check with
each public WLAN location for cost and connection requirements.
Roaming to another network
When you move your computer within range of another WLAN, Windows attempts to connect to that
network. If the attempt is successful, your computer is automatically connected to the new network. If
Windows does not recognize the new network, follow the same procedure you used initially to connect
to your WLAN.
Using Bluetooth wireless devices (select models only)
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
Computers (desktop, notebook, PDA)
Phones (cellular, cordless, smart phone)
●
●
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Imaging devices (printer, camera)
Audio devices (headset, speakers)
●
●
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the
Bluetooth software Help.
Bluetooth and Internet Connection Sharing (ICS)
HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway
through which other computers may connect to the Internet. When two or more computers are connected
using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other
computers may not be able to connect to the Internet using the Bluetooth network.
The strength of Bluetooth is in synchronizing information transfers between your computer and wireless
devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect
two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the
Windows operating system.
Troubleshooting wireless connection problems
Some possible causes for wireless connection problems include the following:
Network configuration (SSID or security) has been changed.
Wireless device is not installed correctly or has been disabled.
Wireless device or router hardware has failed.
●
●
●
●
Wireless device encountered interference from other devices.
NOTE: Wireless networking devices are included with select computer models only. If wireless
networking is not listed in the feature list on the side of the original computer package, you may add
wireless networking capability to the computer by purchasing a wireless networking device.
Before working your way through the sequence of possible solutions to your network connection
problem, be sure that device drivers are installed for all wireless devices.
Use the procedures in this chapter to diagnose and repair a computer that does not connect to the
network you want to use.
Cannot connect to a WLAN
If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly
installed on your computer:
NOTE: Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
1. Select Start > Control Panel > System and Security.
2. In the System area, click Device Manager.
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3. Click the arrow next to Network adapters to expand the list and show all adapters.
4. Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include
the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11.
If no WLAN device is listed, either your computer does not have an integrated WLAN device, or
the driver for the WLAN device is not properly installed.
For more information on troubleshooting WLANs, refer to the Web site links provided in Help and
Support.
Cannot connect to a preferred wireless network
Windows can automatically repair a corrupted WLAN connection:
If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon,
and then click Troubleshoot problems.
●
Windows resets your network device and attempts to reconnect to one of the preferred networks.
If there is no network icon in the notification area, follow these steps:
●
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. Click Troubleshoot problems and select the network you wish to repair.
Network icon is not displayed
If the network icon is not displayed in the notification area after you configure the WLAN, the software
driver is either missing or corrupted. A Windows “Device not Found” error message may also be
displayed. The driver must be reinstalled.
Get the latest version of the WLAN device software and drivers for your computer from the HP Web site
manufacturer's Web site for the latest software.
To get the latest version of the WLAN device software for your computer, follow these steps:
2. Select your country or region.
3. Click the option for software and driver downloads, and then type your computer model number in
the search box.
4. Press enter, and then follow the on-screen instructions.
NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web
site for the latest software.
Current network security codes are unavailable
If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is
protected by security. You must have the current codes to make a connection on a secure network. The
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SSID and network key are alphanumeric codes that you enter into your computer to identify your
computer to the network.
For a network connected to your personal wireless router, review the router user guide for
instructions on setting up the same codes on both the router and the WLAN device.
●
For a private network, such as a network in an office or at a public Internet chat room, contact the
network administrator to obtain the codes, and then enter the codes when prompted to do so.
●
Some networks change the SSID or network keys used in their routers or access points on a regular
basis to improve security. You must change the corresponding code in your computer accordingly.
If you are provided with new wireless network keys and SSID for a network, and if you have previously
connected to that network, follow the steps below to connect to the network:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. In the left panel, click Manage wireless networks.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
3. Select the network in the list, right-click the network, and then click Properties.
NOTE: If the network you want is not listed, check with the network administrator to be sure that
the router or access point is operating.
4. Click the Security tab and enter the correct wireless encryption data into the Network security
key box.
5. Click OK to save these settings.
WLAN connection is very weak
If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize
interference from other devices, as follows:
Move your computer closer to the wireless router or access point.
●
●
Temporarily disconnect devices such as a microwave, cordless phone, or cellular phone to be sure
that other wireless devices are not interfering.
If the connection does not improve, try forcing the device to reestablish all connection values:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. In the left panel, click Manage wireless networks.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
3. Click a network, and then click Remove.
Cannot connect to the wireless router
If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by
removing power from the router for 10 to 15 seconds.
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If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer
to the router manufacturer's instructions.
Connecting to a local area network
Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased
separately). If the network cable contains noise suppression circuitry (1), which prevents interference
from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.
To connect the network cable:
1. Plug the network cable into the network jack (1) on the computer.
2. Plug the other end of the cable into a network wall jack (2).
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem or telephone cable into the RJ-45 (network) jack.
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3 Pointing devices and keyboard
Using the TouchPad
The following illustration and table describe the computer TouchPad.
Component
Description
(1)
TouchPad off indicator
To switch the TouchPad on and off, quickly double-tap the
TouchPad off indicator.
NOTE: When the TouchPad is active, the light is off.
Moves the pointer and selects or activates items on the screen.
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
(2)
(3)
(4)
TouchPad zone
Left TouchPad button
Right TouchPad button
To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer
to go. Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. To
scroll up and down using the TouchPad scroll zone, slide your finger vertically on the right edge of the
TouchPad.
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NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad
before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the scroll zone will
not activate the scrolling function.
Turning the TouchPad on and off
The TouchPad is turned on at the factory. When the TouchPad is active, the TouchPad off indicator is
off. To turn the TouchPad on and off, quickly double-tap the TouchPad off indicator.
Using TouchPad gestures
The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two
fingers on the TouchPad as described in the following sections.
To enable or disable gestures, click the Synaptics icon in the notification area, at the far right of the
taskbar, and then select or clear Disable gestures. To enable or disable a specific gesture, select
Control Panel > Hardware and Sound > Mouse > Device settings > Settings, and then select or
clear the check box next to the gesture you want to enable or disable.
Scrolling
Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers on the
TouchPad and drag them across the TouchPad in an up, down, left, or right motion.
NOTE: Scrolling speed is controlled by finger speed.
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Pinching
Pinching allows you to zoom in or out on items such as PDFs, images, and photos.
To pinch:
Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase
an object's size.
●
●
Zoom out by holding two fingers apart on the TouchPad, and then pull the fingers together to
decrease an object's size.
Rotating
Rotating allows you to rotate items such as photos and pages. To rotate, anchor your thumb on the
TouchPad, and then move your forefinger in a semicircular motion around your thumb.
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Setting pointing device preferences
Use Mouse Properties in Windows® to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then right-click the device
representing your computer, and select Mouse settings.
Connecting an external mouse
You can connect an external USB mouse to the computer using one of the USB ports on the computer.
Using the keyboard
Using the action keys
Action keys are customized actions that are assigned to specific keys at the top of the keyboard. The
icons on the f1 through f12 keys represent the action key functions.
To use an action key, press and hold this key to activate the assigned function.
NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility.
If this feature is disabled in Setup Utility, you must press fn and an action key to activate the assigned
function. Refer to the “Setup Utility (BIOS)” chapter.
Icon
Key
Description
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f1
Opens Help and Support, which provides information about your Windows operating
system and computer, answers to questions and tutorials, and updates to your
computer.
Help and Support also provides automated troubleshooting and links to support
specialists.
f2
f3
Decreases the screen brightness level incrementally when you hold down this key.
Increases the screen brightness level incrementally when you hold down this key.
f4
Switches the screen image among display devices connected to the system. For
example, if a monitor is connected to the computer, pressing this key alternates the
screen image from computer display to monitor display to simultaneous display on both
the computer and the monitor.
Most external monitors receive video information from the computer using the external
VGA video standard. The switch screen image key can also alternate images among
other devices that are receiving video information from the computer.
f5
f6
f7
Plays the previous track of a CD or the previous section of a DVD or a BD.
Plays, pauses, or resumes a track of an audio CD or a section of a DVD or a BD.
Stops playback.
f8
Plays the next track of an audio CD or the next section of a DVD or a BD.
Decreases speaker volume incrementally when you hold down this key.
Increases speaker volume incrementally when you hold down this key.
f9
f10
f11
f12
Mutes or restores speaker sound.
Turns the wireless feature on or off.
NOTE: This key does not establish a wireless connection. To establish a wireless
connection, a wireless network must also be set up.
prt sc
Takes a snapshot or picture of your computer screen and copies it to the clipboard.
Using the hotkey
A hotkey is a combination of the esc key (1) and the fn key (2).
Pressing fn+esc displays information about system hardware components and the system BIOS version
number.
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To use a hotkey command on the computer keyboard, follow either of these steps:
Briefly press the fn key, and then briefly press esc.
●
– or –
Press and hold down the fn key, briefly press esc, and then release both keys at the same time.
●
Cleaning the TouchPad and keyboard
Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,
clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on
the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that
can become trapped beneath the keys. A can of compressed air with a straw extension can be used to
blow air around and under the keys to loosen and remove debris.
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4 Multimedia
Multimedia features
Your computer includes multimedia features that allow you to listen to music, watch movies, and view
pictures. Your computer may include the following multimedia components:
Optical drive for playing audio and video discs
Integrated speakers for listening to music
●
●
●
●
●
Integrated microphone for recording your own audio
Integrated webcam that allows you to capture and share video
Preinstalled multimedia software that allows you to play and manage your music, movies, and
pictures
Multimedia action keys that provide fast access to multimedia tasks
●
NOTE: Your computer may not include all of the components listed.
The following sections explain how to identify and use the multimedia components included with your
computer.
Identifying your multimedia components
NOTE: Your computer may look slightly different from the illustration in this section.
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Component
(1)
Description
Internal microphone
Records sound.
(2)
(3)
(4)
Webcam (select models only)
Webcam light (select models only)
Volume down action key (f9)
Records audio and video and captures still photographs.
Turns on when video software accesses the webcam.
Decreases speaker sound.
(5)
(6)
Volume up action key (f10)
Volume mute action key (f11)
Increases speaker sound.
Mutes and restores speaker sound.
Produce sound.
(7)
(8)
Speakers (2)
Audio-out (headphone) jack
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the headphone
jack, the computer speakers are disabled.
(9)
Audio-in (microphone) jack
Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
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Adjusting the volume
You can adjust the volume using the following controls:
Computer volume action keys:
●
To decrease volume incrementally, press the volume down action key (f9) (1).
To increase volume incrementally, press the volume up action key (f10) (2).
To mute or restore volume, press the volume mute action key (f11) (3).
◦
◦
◦
Windows® volume control:
●
a. Click the Speakers icon in the notification area, at the far right of the taskbar.
b. Increase or decrease the volume by moving the slider up or down. Click the Mute
Speakers icon to mute the volume.
– or –
a. Right-click the Speakers icon in the notification area, and then click Open Volume Mixer.
b. In the Speakers column, increase or decrease the volume by moving the slider up or down.
You can also mute the volume by clicking the Mute Speakers icon.
If the Speakers icon is not displayed in the notification area, follow these steps to add it:
a. Right-click the Show hidden icons icon (the arrow at the left side of the notification area).
b. Click Customize notification icons.
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c. Under Behaviors in the Volume section, select Show icon and notifications.
d. Click OK.
Program volume control:
●
Volume can also be adjusted within some programs.
Using the media activity action keys
The media activity action keys control the play of an audio CD or a DVD or BD (Blu-ray Disc) that is
inserted into an optical drive.
When an audio CD or a DVD or BD is not playing, press the play/pause action key (f6) (2) to play
the disc.
●
●
When an audio CD or a DVD or BD is playing, use the following action keys:
To play the previous track of an audio CD or the previous section of a DVD or BD, press the
previous track action key (f5) (1).
◦
To pause or resume playing the disc, press the play/pause action key (f6) (2).
To stop the disc, press the stop action key (f7) (3).
◦
◦
◦
To play the next track of an audio CD or the next section of a DVD, press the next track action
key (f8) (4).
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Multimedia software
Your computer includes preinstalled multimedia software that allows you to play music, watch movies,
and view pictures. The following sections provide details about CyberLink PowerDVD and other
preinstalled multimedia software.
Using CyberLink PowerDVD software
CyberLink PowerDVD turns your computer into a mobile entertainment center. With CyberLink
PowerDVD, you can enjoy music and DVD movies.
To start CyberLink PowerDVD, select Start > All Programs > CyberLink PowerDVD.
For information on using CyberLink PowerDVD, refer to the software Help.
Using other preinstalled multimedia software
To locate other preinstalled multimedia software:
Select Start > All Programs, and then open the multimedia program you want to use. For example,
if you want to use Windows Media Player to play an audio CD, click Windows Media Player.
▲
NOTE: Some programs may be located in subfolders.
Installing multimedia software from a disc
To install any multimedia software from a CD or DVD, follow these steps:
1. Insert the disc into the optical drive.
2. When the installation wizard opens, follow the on-screen instructions.
3. Restart the computer if you are prompted to do so.
NOTE: For details about using software included with the computer, refer to the software
manufacturer’s instructions, which may be provided on disc, in the software Help, or on the
manufacturer's Web site.
Audio
Your computer enables you to use a variety of audio features:
Play music using your computer speakers and/or connected external speakers
Record sound using the internal microphone or connect an external microphone
Download music from the Internet
●
●
●
●
●
●
●
Create multimedia presentations using audio and images
Transmit sound and images with instant messaging programs
Stream radio programs (select models only) or receive FM radio signals
Create or “burn” audio CDs
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Connecting external audio devices
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and
Environmental Notices.
To connect external devices such as external speakers, headphone, or a microphone, refer to the
information provided with the device. For best results, remember the following tips:
Be sure that the device cable is securely connected to the correct jack on your computer. (Cable
connectors are normally color-coded to match the corresponding jacks on the computer.)
●
Be sure to install any drivers required by the external device.
●
NOTE: A driver is a required program that acts like a translator between the device and the
programs that use the device.
Checking your audio functions
To check the system sound on your computer, follow these steps:
1. Select Start > Control Panel.
2. Click Hardware and Sound.
3. Click Sound.
4. When the Sound window opens, click the Sounds tab. Under Program Events, select any sound
event, such as a beep or alarm, and click the Test button.
You should hear sound through the speakers or through connected headphones.
To check the record functions of the computer, follow these steps:
1. Select Start > All Programs > Accessories > Sound Recorder.
2. Click Start Recording and speak into the microphone. Save the file to your desktop.
3. Open Windows Media Player or CyberLink PowerDVD, and play back the sound.
NOTE: For best results when recording, speak directly into the microphone and record sound in a
setting free of background noise.
To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware
and Sound > Sound.
Video
Your computer enables you to use a variety of video features:
Watch movies
●
●
●
●
Play games over the Internet
Edit pictures and video to create presentations
Connect external video devices
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Connecting an external monitor or projector
The external monitor port connects an external display device such as an external monitor or a projector
to the computer.
To connect a display device, connect the device cable to the external monitor port.
▲
NOTE: If a properly connected external display device does not display an image, press f4 to transfer
the image to the device. Repeatedly pressing f4 alternates the screen image between the computer
display and the device.
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Connecting an HDMI device (select models only)
Select models include an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the
computer to an optional video or audio device, such as a high-definition television, or any compatible
digital or audio component.
The computer can support one HDMI device connected to the HDMI port, while simultaneously
supporting an image on the computer display or any other supported external display.
NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased
separately), available from most electronic retailers.
To connect a video or audio device to the HDMI port:
1. Connect one end of the HDMI cable to the HDMI port on the computer.
2. Connect the other end of the cable to the video device, according to the device manufacturer’s
instructions.
3. Press the f4 action key on the computer to switch the image between the display devices connected
to the computer.
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Configuring audio for HDMI (select models only)
To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the
HDMI port on your computer. Then configure the default audio playback device as follows:
1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click
Playback devices.
2. On the Playback tab, click either Digital Output or Digital Output Device (HDMI).
3. Click Set Default, and then click OK.
To return audio to the computer speakers, follow these steps:
1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click
Playback devices.
2. On the Playback tab, click Speakers.
3. Click Set Default, and then click OK.
Optical drive
Your computer includes an optical drive that expands the functionality of the computer. Identify what
kind of device is installed in your computer to see its capabilities. The optical drive allows you to read
data discs, play music, and watch movies. If your computer includes a Blu-ray Disc ROM Drive, then
you can also watch high-definition video from disc.
Identifying the installed optical drive
Select Start > Computer.
▲
You will see a list of all the devices installed in your computer, including your optical drive. You may
have one of the following types of drives:
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive
●
●
●
●
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive
NOTE: Some of the drives listed above may not be supported by your computer.
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Using optical discs
An optical drive plays optical discs. Your optical drive can read standard CD and DVD discs, and if it is
a Blu-ray Disc ROM Drive, it can also read Blu-ray Discs (BDs).
These discs store information, such as music, photos, and movies. DVDs have a larger storage capacity
than CDs, and BDs have the largest capacity of all.
NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are
not necessarily all of the supported optical drives.
Some optical drives can also write to optical discs as described in the following table.
Optical drive type
Write to CD-RW
Write to DVD±RW/R
Write to DVD±R DL
Write label to
LightScribe CD or
DVD±RW/R
DVD±RW and CD-RW Yes
SuperMulti DL Combo
Drive
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
DVD±RW and CD-RW Yes
SuperMulti DL Combo
Drive with LightScribe
Yes
No
Blu-ray ROM DVD±R/
RW SuperMulti DL
Drive
Yes
Yes
Blu-ray ROM with
LightScribe DVD±R/
RW SuperMulti DL
Drive
Yes
CAUTION: To prevent possible audio and video degradation, loss of information, or loss of audio or
video playback functionality, do not initiate Sleep or Hibernation while reading or writing to a disc.
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Selecting the right disc
An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also
used for commercial audio recordings and are convenient for your personal storage needs. DVDs and
BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same
form factor as CDs, but DVDs have 6 to 7 times the storage capacity of CDs, and BDs have 5 to 6 times
the storage capacity of DVDs.
NOTE: The optical drive on your computer may not support all the types of optical discs discussed in
this section.
CD-R discs
CD-R (write-once) discs are widely used for creating a permanent copy of data that can be shared as
needed. Typical uses include the following:
Distributing large presentations
●
●
●
●
●
Sharing scanned and digital photos, video clips, and written data
Making your own music CDs
Keeping permanent archives of computer files and scanned home records
Offloading files from your hard drive to free up disk space
After data is recorded, it cannot be erased or written over.
CD-RW discs
Use a CD-RW disc (a rewritable version of a CD) to store large projects that must be updated frequently.
Typical uses include the following:
Developing and maintaining large documents and project files
Transporting work files
●
●
●
●
Making weekly backups of hard drive files
Updating photos, video, audio, and data continuously
DVD±R discs
Use blank DVD±R discs to permanently store large amounts of information. After data is recorded, it
cannot be erased or written over.
DVD±RW discs
Use DVD±RW discs if you want to be able to erase or write over data that you saved earlier. This type
of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot
be changed.
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LightScribe DVD+R discs
Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are
read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive
and LightScribe software, you can write data to the disc and then add a designer label to the outside of
the disc.
Blu-ray Disc
Also called BD, Blu-ray Disc is a high-density optical disc format for the storage of digital information,
including high-definition video. A single-layer Blu-ray Disc can store 25 GB, over 5 times the capacity
of a single-layer DVD at 4.7 GB. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times the capacity
of a dual-layer DVD at 8.5 GB.
Typical uses include the following:
Storage of large amounts of data
High-definition video playback and storage
Video games
●
●
●
NOTE: Because Blu-ray is a new format containing new technologies, certain disc, digital connection,
compatibility, and/or performance issues may arise. These do not constitute defects in the product.
Flawless playback on all systems is not guaranteed.
Playing a CD, DVD, or BD
1. Turn on the computer.
2. Press the release button (1) on the drive bezel to release the disc tray.
3. Pull out the tray (2).
4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up
over the tray spindle.
NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.
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5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
6. Close the disc tray.
If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box
opens. It prompts you to select how you want to use the media content.
NOTE: For best results, be sure that your AC adapter is plugged into an external power source while
playing a BD.
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Configuring AutoPlay
1. Select Start > Default Programs > Change AutoPlay settings.
2. Confirm that the Use AutoPlay for all media and devices check box at the upper left of the
computer screen is selected.
3. Click Choose a default, and then select one of the available options for each media type listed.
4. Click Save.
NOTE: Choose CyberLink PowerDVD to play DVDs.
NOTE: For more information about AutoPlay, refer to Help and Support.
Changing DVD region settings
Most DVDs that contain copyrighted files also contain region codes. The region codes help protect
copyrights internationally.
You can play a DVD containing a region code only if the region code on the DVD matches the region
setting on your DVD drive.
CAUTION: The region settings on your DVD drive can be changed only 5 times.
The region setting you select the fifth time becomes the permanent region setting on the DVD drive.
The number of region changes remaining is displayed on the DVD Region tab.
To change settings through the operating system:
1. Select Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
2. Click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives.
3. Right-click the DVD drive for which you want to change region settings, and then click
Properties.
4. Make the desired changes on the DVD Region tab.
5. Click OK.
Observing the copyright warning
It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-
protected material, including computer programs, films, broadcasts, and sound recordings. Do not use
this computer for such purposes.
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CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines:
Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc
while the computer is running on battery power.
Before writing to a disc, close all open programs except the disc software you are using.
Do not copy directly from a source disc to a destination disc or from a network drive to a destination
disc. Save the information to your hard drive, and then burn from your hard drive to the destination disc.
Do not use the computer keyboard or move the computer while the computer is writing to a disc. The
write process is sensitive to vibration.
NOTE: For details about using software included with the computer, refer to the software
manufacturer’s instructions, which may be provided on disc, in the software Help, or on the
manufacturer's Web site.
Copying a CD or DVD
1. Select Start > All Programs > CyberLink DVD Suite > Power2Go.
2. Insert the disc you want to copy into the optical drive.
3. Click Copy at the bottom right of the screen.
Power2Go reads the source disc and copies the data to a temporary folder on your hard drive.
4. When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.
After the information is copied, the disc you created ejects automatically.
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Creating (burning) a CD or DVD
If your computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such
as Windows Media Player or CyberLink Power2Go to burn data and audio files, including MP3 and WAV
music files. To burn video files to a CD or DVD, use MyDVD.
Observe the following guidelines when burning a CD or DVD:
Before burning a disc, save and close any open files and close all programs.
●
●
A CD-R or DVD-R is usually best for burning audio files because after the information is copied, it
cannot be changed.
NOTE: You cannot create an audio DVD with CyberLink Power2Go.
Because some home and car stereos will not play CD-RWs, use CD-Rs to burn music CDs.
●
●
A CD-RW or DVD-RW is generally best for burning data files or for testing audio or video recordings
before you burn them to a CD or DVD that cannot be changed.
DVD players used in home systems usually do not support all DVD formats. Refer to the user guide
that came with your DVD player for a list of supported formats.
●
●
An MP3 file uses less space than other music file formats, and the process for creating an MP3
disc is the same as the process for creating a data file. MP3 files can be played only on MP3 players
or on computers with MP3 software installed.
To burn a CD or DVD, follow these steps:
1. Download or copy the source files into a folder on your hard drive.
2. Insert a blank CD or DVD into the optical drive.
3. Select Start > All Programs, and then select the name of the program you want to use.
NOTE: Some programs may be located in subfolders.
4. Select the kind of CD or DVD you want to create—data, audio, or video.
5. Right-click Start, click Open Windows Explorer, and navigate to the folder where the source files
are stored.
6. Open the folder, and then drag the files to the drive that contains the blank optical disc.
7. Initiate the burning process as directed by the program you have selected.
For specific instructions, refer to the software manufacturer's instructions, which may be provided with
the software, on disc, or on the manufacturer's Web site.
Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to make
unauthorized copies of copyright-protected material, including computer programs, films, broadcasts,
and sound recordings. Do not use this computer for such purposes.
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Removing an optical disc (CD, DVD, or BD)
1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the
tray (2) until it stops.
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
3. Close the disc tray and place the disc in a protective case.
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Removing the optical drive
The optical drive can be removed to reduce the weight of the computer:
1. Save your work.
2. Shut down the computer and close the display.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing
the power button. Then shut down the computer through the operating system.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface.
6. Remove the battery from the computer.
7. With the hard drive bay toward you, loosen the 2 hard drive cover screws (1) and lift the hard drive
cover away from the computer (2).
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8. Remove the security screw from the optical drive.
NOTE: A screw driver may be necessary to loosen the bracket holding the optical drive after the
security screw is removed.
9. Remove the optical drive from the optical drive bay.
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10. Replace the security screw.
11. Align the tabs (1) on the hard drive cover with the notches on the computer, close the hard drive
cover (2), and tighten the hard drive screws (3).
12. Replace the battery.
13. Turn the computer right-side up, and then reconnect external power and external devices.
14. Turn on the computer.
Webcam (select models only)
Your computer may include an integrated webcam, located at the top of the display. The webcam is an
input device that allows you to capture and share video. Preinstalled CyberLink YouCam software
provides new features that expand the webcam experience.
To access the webcam and CyberLink YouCam software, select Start > All Programs > CyberLink
YouCam > CyberLink YouCam.
Webcam (select models only) 49
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NOTE: The first time you access the YouCam software, you may experience a brief delay as the
software loads.
Using YouCam as your webcam software enables you to experiment with the following features:
Video—Record and play back webcam video. You can also e-mail or upload video to YouTube,
using the icon on the software interface.
●
Streaming video—When you open your instant message program, YouCam displays a floating
toolbar that lets you add graphic effects.
●
Special effects—Add frames, filters, and emoticons to your snapshots and video.
Snapshots—Take single frame or “burst” webcam shots in rapid succession.
Connect—E-mail photos and video using the icon on the software interface.
●
●
●
NOTE: For details about using webcam software, refer to the software manufacturer's instructions,
which may be provided with the software, on disc, or on the manufacturer's Web site.
Webcam tips
For optimum performance, observe the following guidelines while using the webcam:
Be sure that you have the latest version of an instant message program before starting a video
conversation.
●
The webcam may not work properly across some network firewalls.
●
NOTE: If you are having trouble viewing or sending multimedia files to someone on another LAN
or outside your network firewall, temporarily disable the firewall, perform the task you want to
perform, and then reenable the firewall. Security may be compromised during the period that the
firewall is disabled. To permanently resolve the problem, reconfigure the firewall as necessary, and
adjust the policies and settings of other intrusion detection systems.
Whenever possible, place bright light sources behind the camera and out of the picture area.
●
NOTE: For details about using your webcam, click the Help menu in the webcam software.
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Adjusting webcam properties
You can adjust webcam properties using the Properties dialog box, which is accessible from various
programs that use the webcam, usually from a configuration, settings, or properties menu:
Brightness—Controls the amount of light that is incorporated into the image. A higher brightness
●
setting creates a brighter image; a lower brightness setting creates a darker image.
Contrast—Controls the difference between lighter and darker areas on the image. A higher
contrast setting intensifies the image; a lower contrast setting maintains more of the original
information’s dynamic range but leads to a flatter image.
●
Hue—Controls the aspect of color that distinguishes it from another color (what makes a color red,
green, or blue). Hue is distinct from saturation, which measures the intensity of the hue.
●
●
●
●
Saturation—Controls the strength of color in the final image. A higher saturation setting creates a
bolder image; a lower saturation setting creates a more subtle image.
Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates a
more defined image; a lower sharpness setting creates a softer image.
Gamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting
the gamma of an image allows you to change the brightness values of the middle range of gray
tones without dramatically altering the shadows and highlights. A lower gamma setting makes
grays look black, and makes dark colors even darker.
Backlight Comp—Compensates in cases where a subject with a large amount of background light
●
would otherwise be obscured by streaking or silhouetting.
For information about using the webcam, select Start > Help and Support.
Troubleshooting
The following sections describe several common issues and solutions.
The optical disc tray does not open for removal of a CD, DVD, or BD
1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it
stops.
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3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
4. Close the disc tray and place the disc in a protective case.
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The computer does not detect the optical drive
If Windows does not detect an installed device, the device driver software may be missing or corrupted.
If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the
Device Manager utility.
1. Remove any discs from the optical drive.
2. Click Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
3. In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to
show all of the installed drives.
4. Right-click the optical device listing to perform the following tasks:
Update driver software
Disable
●
●
●
●
Uninstall
Scan for hardware changes. Windows scans your system for installed hardware and installs
any required drivers.
Click Properties to see if the device is working properly:
●
The Properties window provides details about the device to help you troubleshoot issues.
◦
◦
Click the Driver tab to update, disable, or uninstall drivers for this device.
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A disc does not play
Save your work and close all open programs before playing a CD or a DVD.
●
●
●
●
Log off the Internet before playing a CD or a DVD.
Be sure that you insert the disc properly.
Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.
Wipe from the center of the disc to the outer edge.
Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit
available at many electronics stores.
●
●
Disable Sleep mode before playing the disc.
Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning
message asking if you want to continue. If this message is displayed, click No. After you click No,
the computer may behave in either of the following ways:
Playback may resume.
– or –
The playback window in the multimedia program may close. To return to playing the disc, click
◦
◦
the Play button in your multimedia program to restart the disc. In rare cases, you may need
to exit the program and then restart it.
Increase system resources:
●
Turn off external devices such as printers and scanners. Disconnecting these devices frees
up valuable system resources and results in better playback performance.
◦
Change desktop color properties. Because the human eye cannot easily tell the difference
between colors beyond 16 bits, you should not notice any loss of color while watching a movie
if you lower system color properties to 16-bit color, as follows:
◦
1. Right-click on a blank area of the computer desktop, and select Screen resolution.
2. Select Advanced Settings > Monitor tab.
3. Select High Color (16 bit), if this setting is not already selected.
4. Click OK.
A disc does not play automatically
1. Click Start > Default Programs > Change AutoPlay Settings.
2. Select the check box for Use AutoPlay for all media and devices.
3. Click Save.
A CD, DVD, or BD should now start automatically when it is inserted into the optical drive.
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A movie stops, skips, or plays erratically
Clean the disc.
●
●
Conserve system resources by trying the following suggestions:
Log off the Internet.
◦
◦
Change the color properties of the desktop:
1. Right-click on a blank area of the computer desktop, and select Screen resolution.
2. Select Advanced Settings > Monitor tab.
3. Select High Color (16 bit), if this setting is not already selected.
4. Click OK.
Disconnect external devices, such as a printer, scanner, camera, or handheld device.
◦
A movie is not visible on an external display
1. If both the computer display and an external display are turned on, press f4 one or more times to
switch between the 2 displays.
2. Configure the monitor settings to make the external display primary:
a. Right-click on a blank area of the computer desktop, and select Screen resolution.
b. Specify a primary display and a secondary display.
NOTE: When using both displays, the DVD image will not appear on any display designated as
the secondary display.
To get information about a multimedia question not covered in this guide, go to Start > Help and
Support.
The process of burning a disc does not begin, or it stops before completion
Be sure that all other programs are closed.
Turn off Sleep mode and Hibernation.
●
●
●
Be sure that you are using the right kind of disc for your drive. See the section “Selecting the right
disc”, for more information about disc types.
Be sure that the disc is inserted properly.
Select a slower write speed and try again.
●
●
●
If you are copying a disc, save the information on the source disc to your hard drive before trying
to burn the contents to a new disc, and then burn from your hard drive.
Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device
Manager.
●
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A DVD playing in Windows Media Player produces no sound or display
Use CyberLink PowerDVD to play a DVD. CyberLink PowerDVD is installed on the computer and is also
A device driver must be reinstalled
1. Remove any discs from the optical drive.
2. Select Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
3. In the Device Manager window, click the arrow next to the type of driver you want to uninstall and
then reinstall (for example, DVD/CD-ROMs, Modems, and so on).
4. Right-click the device listing and click Uninstall. When prompted, confirm that you want to delete
the device, but do not restart the computer. Repeat for any other drivers you want to delete.
5. In the Device Manager window, click Action, and then click Scan for hardware changes.
Windows scans your system for installed hardware and installs default drivers for any devices
requiring drivers.
NOTE: If you are prompted to restart the computer, save all open files, and then continue with
the restart.
6. Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.
7. Try running your program again.
If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update
your drivers using the procedures in the following sections.
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Obtaining the latest HP device drivers
2. Click the option for software and driver downloads, type your computer model number in the search
box, and then press enter.
3. Click your specific product from the models listed.
4. Click the Windows 7 operating system.
5. When the list of drivers is displayed, click an updated driver to open a window containing additional
information.
6. Click Install now to install the updated driver without downloading the file.
– or –
Click Download only to save the file to your computer. When prompted, click Save and then select
a storage location on your hard drive.
After the file is downloaded, navigate to the folder where the file was stored, and double-click the
file to install.
7. If prompted to do so, restart your computer after the installation is complete, and then verify the
operation of the device.
Obtaining the latest Windows device drivers
You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to
automatically check for and install updates for the Windows operating system and other Microsoft
products.
To use Windows Update:
1. Click Start > All Programs > Windows Update.
NOTE: If you have not previously set up Windows Update, you will be prompted to enter settings
before you can check for updates.
2. Click Check for updates.
3. Follow the on-screen instructions.
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5 Power management
Setting power options
Using power-saving states
The computer has two power-saving states enabled at the factory: Sleep and Hibernation.
When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory,
letting you exit the Sleep state faster than exiting Hibernation. If the computer is in the Sleep state for
an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer
initiates Hibernation.
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer
turns off.
CAUTION: To prevent possible audio and video degradation, loss of audio or video playback
functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or writing to
a disc or an external media card.
NOTE: You cannot initiate any type of networking connection or perform any computer functions while
the computer is in the Sleep state or in Hibernation.
Initiating and exiting Sleep
The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery
power and 30 minutes of inactivity when running on external power.
Power settings and timeouts can be changed using Power Options in Windows® Control Panel.
With the computer on, you can initiate Sleep in any of the following ways:
Briefly press the power button.
●
●
●
Close the display.
Click Start, click the arrow next to the Shut down button, and then click Sleep.
You can exit Sleep in any of the following ways:
Briefly press the power button.
●
●
●
●
If the display is closed, open the display.
Press a key on the keyboard or a button on the remote control.
Activate the TouchPad.
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When the computer exits Sleep, the power lights turn on and your work returns to the screen where you
stopped working.
NOTE: If you have set a password to be required when the computer exits Sleep, you must enter your
Windows password before your work will return to the screen.
Initiating and exiting Hibernation
The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when
running on battery power, 1,080 minutes (18 hours) of inactivity when running on external power, or
when the battery reaches a critical battery level.
Power settings and timeouts can be changed using Power Options in Windows Control Panel.
To initiate Hibernation:
Click Start, click the arrow next to the Shut down button, and then click Hibernate.
▲
To exit Hibernation:
Briefly press the power button.
▲
When the computer exits Hibernation, the power lights turn on and your work returns to the screen where
you stopped working.
NOTE: If you have set a password to be required when the computer exits Hibernation, you must enter
your Windows password before your work will return to the screen.
Using the battery meter
The battery meter is located in the notification area, at the far right of the taskbar. The battery meter
allows you to quickly access power settings, view remaining battery charge, and select a different power
plan.
To display the percentage of remaining battery charge and the current power plan, move the pointer
over the battery meter icon.
●
To access Power Options or to change the power plan, click the battery meter icon and select an
item from the list.
●
Different battery meter icons indicate whether the computer is running on battery or external power. The
icon also displays a message if the battery has reached a low battery level, critical battery level, or
reserve battery level.
To hide or display the battery meter icon:
1. Right-click the Show hidden icons icon (the arrow at the left side of the notification area).
2. Click Customize notification icons.
3. Under Behaviors, select Show icons and notifications for the Power icon.
4. Click OK.
Using power plans
A power plan is a collection of system settings that manages how the computer uses power. Power
plans can help you conserve power and maximize computer performance.
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The following power plans are available:
HP recommended
High performance
Power saver
●
●
●
You can change the settings of these power plans through Power Options.
Viewing the current power plan
Click the battery meter icon in the notification area, at the far right of the taskbar.
– or –
▲
Select Start > Control Panel > System and Security > Power Options.
Selecting a different power plan
Click the battery meter icon in the notification area, and then select a power plan from the list.
▲
– or –
Select Start > Control Panel > System and Security > Power Options, and then select a power
plan from the list.
Customizing power plans
1. Click the battery meter icon in the notification area and then click More Power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2. Select a power plan, and then click Change plan settings.
3. Change the settings as needed.
4. To change additional settings, click Change advanced power settings and make your changes.
Setting password protection upon exiting Sleep or Hibernation
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
these steps:
1. Select Start > Control Panel > System and Security > Power Options.
2. In the left pane, click Require a password on wakeup.
3. Click Change Settings that are currently unavailable.
4. Click Require a password (recommended).
5. Click Save changes.
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Switching between graphics modes (select models only)
Select computers are equipped with switchable graphics and have two modes for processing graphics.
When you switch from AC power to battery power, the computer can switch from using the high-
performance mode to using the power-saving mode to conserve battery life. Similarly, when you switch
from battery power to AC power, the computer can switch back to the high-performance mode.
NOTE: In some instances, in order to optimize performance of the computer, the system does not
allow you to switch modes, or it may prompt you to switch. It may also be necessary to close all programs
before switching.
When you switch between AC and battery power, you are notified that the computer is about to switch
graphics modes. If you prefer, you can choose to continue using the same graphics mode. While the
computer switches modes, the screen goes blank for a few seconds. When the switch is complete, a
notification appears in the notification area, and the screen image reappears.
NOTE: When select computer models are in slate mode, the screen orientation is reset when you
switch between graphics modes.
To determine which graphics mode you are using:
Right-click on a blank area of the computer desktop, and then click Configure Switchable
Graphics or Configure ATI PowerXpress™.
▲
Using external AC power
External AC power is supplied through an approved AC adapter.
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
Connect the computer to external AC power under any of the following conditions:
WARNING! Do not charge the battery while you are onboard aircraft.
When you are charging or calibrating a battery
When you are installing or modifying system software
When you are writing information to a CD or DVD
●
●
●
When you connect the computer to external AC power, the following events occur:
The battery begins to charge.
●
●
If the computer is turned on, the battery meter icon in the notification area changes appearance.
When you disconnect external AC power, the following events occur:
The computer switches to battery power.
●
●
The display brightness is automatically decreased to save battery life. To increase display
brightness, press the f3 action key or reconnect the AC adapter.
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Connecting the AC adapter
WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times.
Disconnect power from the computer by unplugging the power cord from the AC outlet (not by
unplugging the power cord from the computer).
If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-
pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The
grounding pin is an important safety feature.
To connect the computer to external AC power, follow these steps:
1. Plug the AC adapter into the power connector (1) on the computer.
2. Plug the power cord into the AC adapter (2).
3. Plug the other end of the power cord into an AC outlet (3).
Testing an AC adapter
Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC
power:
The computer does not turn on.
The display does not turn on.
The power lights are off.
●
●
●
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To test the AC adapter:
1. Remove the battery from the computer.
2. Connect the AC adapter to the computer, and then plug it into an AC outlet.
3. Turn on the computer.
If the power lights turn on, the AC adapter is functioning properly.
●
●
If the power lights remain off, the AC adapter is not functioning and should be replaced.
Contact technical support for information on obtaining a replacement AC power adapter.
Select Start > Help and Support > Get assistance.
Using battery power
When a charged battery is in the computer and the computer is not plugged into external power, the
computer runs on battery power. When a charged battery is in the computer and the computer is plugged
into external AC power, the computer runs on AC power.
If the computer contains a charged battery and is running on external AC power supplied through the
AC adapter, the computer switches to battery power if the AC adapter is disconnected from the
computer.
NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To
increase display brightness, press the f3 action key or reconnect the AC adapter.
You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery
in the computer whenever the computer is plugged into AC power charges the battery and also protects
your work in case of a power outage. However, a battery in the computer slowly discharges when the
computer is off and unplugged from external power.
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a
replacement battery provided by HP, or a compatible battery purchased from HP.
Battery life varies, depending on power management settings, programs running on the computer,
display brightness, external devices connected to the computer, and other factors.
Displaying the remaining battery charge
Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar.
▲
Finding battery information in Help and Support
Help and Support provides the following tools and information:
Battery Check tool to test battery performance
●
●
Information on calibration, power management, and proper care and storage to maximize battery
life
Information on battery types, specifications, life cycles, and capacity
●
To access battery information:
Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.
▲
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Using Battery Check
Help and Support provides information on the status of the battery installed in the computer.
To run Battery Check:
1. Connect the AC adapter to the computer.
NOTE: The computer must be connected to external power for Battery Check to function properly.
2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical.
3. Click the Power tab, and then click Battery Check.
Battery Check examines the battery and its cells to see if they are functioning properly, and then reports
the results of the examination.
Inserting or removing the battery
CAUTION: Removing a battery that is the sole power source may cause loss of information. To prevent
loss of information, save your work and initiate Hibernation or shut down the computer through Windows
before removing the battery.
To insert the battery:
1. Turn the computer upside down on a flat surface.
2. Align the tabs on the battery with the notches on the computer, insert the battery (1), and then pivot
the battery downward (2) into the battery bay. The battery release latch (3) automatically locks the
battery into place.
To remove the battery:
1. Turn the computer upside down on a flat surface.
2. Slide the battery release latch (1) to release the battery.
3. Pivot the battery (2) upward and remove it from the computer (3).
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Charging a battery
WARNING! Do not charge the computer battery while you are onboard aircraft.
The battery charges whenever the computer is plugged into external power through an AC adapter or
an optional power adapter.
The battery charges whether the computer is off or in use, but it charges faster when the computer is
off.
Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer
or cooler than room temperature.
To prolong battery life and optimize the accuracy of battery charge displays, follow these
recommendations:
If you are charging a new battery, charge it fully before turning on the computer.
●
NOTE: If the computer is on while the battery is charging, the battery meter in the notification
area may show 100 percent charge before the battery is fully charged.
Allow the battery to discharge below 5 percent of a full charge through normal use before charging
it.
●
●
If the battery has been unused for one month or more, calibrate the battery instead of simply
charging it.
Maximizing battery discharge time
Battery discharge time varies depending on the features you use while on battery power. Maximum
discharge time gradually shortens, as the battery storage capacity naturally degrades.
Tips for maximizing battery discharge time:
Decrease the brightness on the display.
●
●
●
●
Check the Power saver setting in Power Options.
Remove the battery from the computer when it is not being used or charged.
Store the battery in a cool, dry location.
Managing low battery levels
The information in this section describes the alerts and system responses set at the factory. Some low-
battery alerts and system responses can be changed using Power Options in Windows Control Panel.
Preferences set using Power Options do not affect lights.
Identifying low battery levels
The computer takes the following actions for a critical battery level:
If Hibernation is enabled and the computer is on or in Sleep, the computer initiates Hibernation.
●
●
If Hibernation is disabled and the computer is on or in Sleep, the computer remains briefly in Sleep,
and then shuts down and loses any unsaved information.
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Resolving a low battery level
CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level
and has initiated Hibernation, do not restore power until the power lights turn off.
Resolving a low battery level when external power is available
Connect one of the following devices:
▲
AC adapter
●
●
Optional power adapter
Resolving a low battery level when a charged battery is available
1. Turn off the computer or initiate Hibernation.
2. Remove the discharged battery, and then insert a charged battery.
3. Turn on the computer.
Resolving a low battery level when no power source is available
Initiate Hibernation.
▲
– or –
Save your work and shut down the computer.
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
1. Insert a charged battery or plug the computer into external power.
2. Exit Hibernation by briefly pressing the power button.
Calibrating a battery
Calibrate a battery under the following conditions:
When battery charge displays seem inaccurate
●
●
When you observe a significant change in battery run time
Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also
not necessary to calibrate a new battery.
Step 1: Fully charge the battery
WARNING! Do not charge the computer battery while you are onboard aircraft.
NOTE: The battery charges whether the computer is off or in use, but it charges faster when the
computer is off.
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To fully charge the battery:
1. Insert the battery into the computer.
2. Connect the computer to an AC adapter or an optional power adapter, and then plug the adapter
into external power.
3. Leave the computer plugged into external power until the battery is fully charged.
Step 2: Disable Hibernation and Sleep
1. Click the battery meter icon in the notification area, and then click More Power options.
– or –
Select Start > Control Panel >System and Security > Power Options.
2. Under the current power plan, click Change plan settings.
3. Record the Turn off the display settings listed in the On battery column so that you can reset
them after the calibration.
4. Change the Turn off the display settings to Never.
5. Click Change advanced power settings.
6. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after.
7. Record the On battery setting under Hibernate after so that you can reset it after the calibration.
8. Change the On battery setting to Never.
9. Click OK.
10. Click Save changes.
Step 3: Discharge the battery
The computer must remain on while the battery is being discharged. The battery can discharge whether
or not you are using the computer, but the battery will discharge faster while you are using it.
If you plan to leave the computer unattended during the discharge, save your information before
beginning the discharge procedure.
●
If you use the computer occasionally during the discharge procedure and have set energy-saving
timeouts, expect the following performance from the system during the discharge process:
●
The monitor will not turn off automatically.
◦
◦
◦
Hard drive speed will not decrease automatically when the computer is idle.
System-initiated Hibernation will not occur.
To discharge a battery:
1. Unplug the computer from its external power source, but do not turn off the computer.
2. Run the computer on battery power until the battery is discharged.
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Step 4: Fully recharge the battery
To recharge the battery:
1. Plug the computer into external power and maintain external power until the battery is fully
recharged.
You can use the computer while the battery is recharging, but the battery will charge faster if the
computer is off.
2. If the computer is off, turn it on when the battery is fully charged.
Step 5: Reenable Hibernation and Sleep
CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and
information loss if the computer reaches a critical battery level.
1. Click the battery meter icon in the notification area, and then click More Power options.
– or –
Select Start > Control Panel >System and Security > Power Options.
2. Under the current power plan, click Change plan settings.
3. Reenter the settings that you recorded for the items in the On battery column.
4. Click Change advanced power settings.
5. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after.
6. Reenter the setting that you recorded for On battery.
7. Click OK.
8. Click Save changes.
Conserving battery power
Select the Power saver power plan through Power Options under System and Security in Windows
Control Panel.
●
●
●
Turn off wireless and local area network (LAN) connections and exit modem applications when you
are not using them.
Disconnect external devices that are not plugged into an external power source, when you are not
using them.
Stop, disable, or remove any external media cards that you are not using.
●
●
Use the f2 action key to decrease brightness and the f3 action key to increase brightness as
needed.
If you leave your work, initiate Sleep or Hibernation, or shut down the computer.
●
Storing a battery
CAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periods
of time.
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If a computer will be unused and unplugged from external power for more than 2 weeks, remove the
battery and store it separately.
To prolong the charge of a stored battery, place it in a cool, dry place.
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,
recharge the battery before returning it to storage.
Calibrate a battery before using it if it has been stored for one month or more.
Disposing of a used battery
WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short
external contacts; do not dispose of in fire or water.
Refer to the Regulatory, Safety and Environmental Notices for battery disposal information.
Replacing the battery
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when
the battery storage capacity has reached a weak condition. A message refers you to the HP Web site
for more information about ordering a replacement battery. If the battery is possibly covered by an HP
warranty, instructions include a warranty ID.
NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing
a new battery when the storage capacity indicator turns green-yellow.
Shutting down the computer
CAUTION: Unsaved information will be lost when the computer is shut down.
The Shut down command closes all open programs, including the operating system, and then turns off
the display and computer.
Shut down the computer under any of the following conditions:
When you need to replace the battery or access components inside the computer
●
●
●
When you are connecting an external hardware device that does not connect to a USB port
When the computer will be unused and disconnected from external power for an extended period
Although you can shut down the computer with the power button, the recommended procedure is to use
the Windows Shut down command.
To shut down the computer, follow these steps:
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation
before shut down is possible.
1. Save your work and close all open programs.
2. Click Start.
3. Click Shut down.
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If the computer is unresponsive and you are unable to use the preceding shut down procedures, try the
following emergency procedures in the sequence provided:
Press ctrl+alt+delete, and then click the Power button.
●
●
●
Press and hold the power button for at least 5 seconds.
Disconnect the computer from external power, and then remove the battery.
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6 Drives
Handling drives
Drives are fragile computer components that must be handled with care. Refer to the following cautions
before handling drives. Additional cautions are included with the procedures to which they apply.
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,
observe these precautions:
Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the
screen to clear, or properly disconnect the external hard drive.
Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.
Do not touch the connector pins on a removable drive or on the computer.
Handle a drive carefully; do not drop a drive or place items on it.
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer
is off, in the Sleep state, or in Hibernation, turn the computer on and then shut it down through the
operating system.
Do not use excessive force when inserting a drive into a drive bay.
An external hard drive must be connected to a USB port on the computer, not to a USB port on an
external device such as a hub.
Do not type on the keyboard or move the computer while the optical drive is writing to a disc. The write
process is sensitive to vibration.
When the battery is the only source of power, be sure that the battery is sufficiently charged before
writing to media.
Avoid exposing a drive to temperature or humidity extremes.
Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.
Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or
storing a drive.
If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging
and label the package “FRAGILE.”
Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-
through devices and security wands. The airport security devices that check carry-on luggage, such as
conveyor belts, use X-rays instead of magnetism and will not damage a drive.
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Using external drives
Removable external drives expand your options for storing and accessing information. A USB drive can
be added by connecting the drive to a USB port on the computer.
USB drives include the following types:
1.44-megabyte diskette drive
●
●
●
●
●
Hard drive module (a hard drive with an adapter attached)
DVD-ROM Drive
DVD/CD-RW Combo Drive
DVD±RW and CD-RW Combo Drive
NOTE: For more information about required software and drivers, or to learn which computer port to
use, refer to the manufacturer's instructions.
To connect an external drive to the computer:
CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure
that the AC power cord is unplugged.
1. Connect the drive to the computer.
2. If you are connecting a powered drive, plug the drive power cord into a grounded AC outlet.
To disconnect a powered drive, disconnect it from the computer, and then unplug the AC power cord.
Improving hard drive performance
Using Disk Defragmenter
As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates
the fragmented files and folders on the hard drive so that the system can run more efficiently.
After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive
and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. You
may want to set it to run during the night or another time when you do not need access to your computer.
HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter
to run on a monthly schedule, but you can defragment your computer manually at any time.
To run Disk Defragmenter:
1. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.
2. Click Defragment disk.
NOTE: Windows® includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
For additional information, refer to the Disk Defragmenter software Help.
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Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk
space and help the computer to run more efficiently.
To run Disk Cleanup:
1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup.
2. Follow the on-screen instructions.
Replacing the hard drive
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
To remove the hard drive:
1. Save your work.
2. Shut down the computer and close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface.
6. Remove the battery from the computer.
7. With the hard drive bay toward you, loosen the 2 hard drive cover screws (1).
8. Lift the hard drive cover away from the computer (2).
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9. Remove the hard drive screws (1), and then lift the hard drive slightly (2).
10. Disconnect the hard drive cable, and then lift the hard drive away from the computer.
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To install a hard drive:
1. Lower the hard drive into the hard drive bay, and then connect the hard drive cable.
2. Snap the hard drive into place (1), and then replace the hard drive screws (2).
3. Align the tabs (1) on the hard drive cover with the notches on the computer.
4. Close the cover (2).
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5. Tighten the hard drive cover screws (3).
6. Replace the battery.
7. Turn the computer right-side up, and then reconnect external power and external devices.
8. Turn on the computer.
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7 External devices and external media
cards
Using a USB device
Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external
device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Devices can be connected to
the system.
Some USB devices may require additional support software, which is usually included with the device.
For more information about device-specific software, refer to the manufacturer's instructions.
The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. An optional
USB hub provides additional USB ports that can be used with the computer.
Connecting a USB device
CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device.
To connect a USB device to the computer, connect the USB cable for the device to the USB port.
▲
You will hear a sound when the device has been detected.
NOTE: When you connect a USB device, you may see a message in the notification area to let you
know that the device is recognized by the system.
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Removing a USB device
CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to
safely remove a USB device.
CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.
To remove a USB device:
1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right
of the taskbar.
NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden
icons icon (the arrow at the left of the notification area).
2. Click the name of the device in the list.
NOTE: You are prompted that it is safe to remove the device.
3. Remove the device.
Using Digital Media Slot cards
Optional digital cards provide secure data storage and convenient data sharing. These cards are often
used with digital media–equipped cameras and PDAs as well as with other computers.
The Digital Media Slot supports the following digital card formats:
Memory Stick (MS)
●
●
●
●
●
Memory Stick Pro (MSP)
MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
xD-Picture Card (XD)
Inserting a digital card
CAUTION: To avoid damaging the digital card or the computer, do not insert any type of adapter into
the Digital Media Slot.
CAUTION: To prevent damage to the digital card connectors, use minimal force to insert a digital card.
1. Hold the digital card label-side up, with the connectors facing the computer.
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2. Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated.
You will hear a sound when the device has been detected, and a menu of options may be displayed.
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Removing a digital card
CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely
remove the digital card.
Save your information and close all programs associated with the digital card.
NOTE: To stop a data transfer, click Cancel in the operating system Copying window.
To remove a digital card:
1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right
of the taskbar.
NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden
icons icon (the arrow at the left side of the notification area).
2. Click the name of the digital card in the list.
NOTE: You are prompted that it is safe to remove the hardware device.
3. Press in on the digital card (1), and then remove the card from the slot (2).
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8 Memory modules
The computer has one memory module compartment, which is located on the bottom of the computer.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord
and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any
procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
NOTE: To use a dual-channel configuration when adding a second memory module, be sure that both
memory modules are a matched pair.
To add or replace a memory module:
1. Save your work.
2. Shut down the computer and close the display.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing
the power button. Then shut down the computer through the operating system.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface.
6. Remove the battery from the computer.
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7. Loosen the memory module compartment screws (1). Lift the memory module compartment cover
(2) away from the computer.
8. If you are replacing a memory module, remove the existing memory module:
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module, and do not bend the
memory module.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory
module slot.
To protect a memory module after removal, place it in an electrostatic-safe container.
9. Insert a new memory module:
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CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module, and do not bend the memory module.
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
c. Gently press the memory module (3) down, applying pressure to both the left and right edges
of the memory module, until the retention clips snap into place.
10. Align the tabs (1) on the memory module compartment cover with the notches on the computer.
11. Close the cover (2).
12. Tighten the memory module compartment screws (3).
13. Replace the battery.
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14. Turn the computer right-side up, and then reconnect external power and external devices.
15. Turn on the computer.
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9 Security
Protecting the computer
Standard security features provided by the Windows operating system and the non-Windows Setup
Utility can protect your personal settings and data from a variety of risks.
Follow the procedures in this chapter to use the following features:
Passwords
●
●
●
●
Firewall software
Antivirus support (Norton Internet Security)
Critical security updates
NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks
or prevent the computer from being mishandled or stolen.
NOTE: Before you send your computer for service, remove all password settings.
Computer risk
Security feature
Unauthorized use of the computer
Unauthorized access to data
Power-on password
●
●
●
Firewall software
Windows updates
Unauthorized access to Setup Utility, BIOS settings, and other Administrator password
system identification information
Ongoing or future threats to the computer
Critical security updates from Microsoft
User password
Unauthorized access to a Windows user account
Using passwords
A password is a group of characters that you choose to secure your computer information. Several types
of passwords can be set, depending on how you want to control access to your information. Passwords
can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer.
CAUTION: To prevent being locked out of the computer, record each password you set. Because
most passwords are not displayed as they are set, changed, or deleted, it is essential to record each
password immediately and store it in a secure place.
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You can use the same password for a Setup Utility feature and for a Windows security feature. You can
also use the same password for more than one Setup Utility feature.
Use the following guidelines when setting a password in Setup Utility:
A password can be any combination of up to 8 letters and numbers and is case sensitive.
●
●
A password set in Setup Utility must be entered at a Setup Utility prompt. A password set
in Windows must be entered at a Windows prompt.
Use the following tips for creating and saving passwords:
When creating passwords, follow requirements set by the program.
●
●
●
●
Write down your passwords and store them in a secure place away from the computer.
Do not store passwords in a file on the computer.
Do not use your name or other personal information that could be easily discovered by an outsider.
The following sections list Windows and Setup Utility passwords and describe their functions. For
additional information about Windows passwords, such as screen-saver passwords, select Start > Help
and Support.
Setting passwords in Windows
Password
Function
Administrator password
Protects administrator-level access to computer contents.
NOTE: This password cannot be used to access Setup Utility
contents.
User password
Protects access to a Windows user account. It also protects
access to the computer contents and must be entered when
you exit Sleep or Hibernation.
Setting passwords in Setup Utility
Password
Function
Administrator password*
Protects access to Setup Utility.
●
●
After this password is set, it must be entered each time
you access Setup Utility.
CAUTION: If you forget your administrator password, you
cannot access Setup Utility.
Power-on password*
Protects access to the computer contents.
●
●
After this password is set, it must be entered each time
you turn on or restart the computer, or exit Hibernation.
CAUTION: If you forget your power-on password, you
cannot turn on or restart the computer, or exit Hibernation.
*For details about each of these passwords, refer to the following topics.
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Administrator password
Your administrator password protects the configuration settings and system identification information in
Setup Utility. After this password is set, you must enter it each time you access Setup Utility.
Your administrator password is not interchangeable with an administrator password set in Windows,
nor is it displayed as it is set, entered, changed, or deleted. Be sure that you record your password and
store it in a safe place.
Managing an administrator password
To set, change, or delete this password, follow these steps:
1. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the “F10
= BIOS Setup Options” message is displayed in the lower-left corner of the screen.
2. Use the arrow keys to select Security > Set Administrator Password, and then press enter.
To set an administrator password, type your password in the Enter New Password and
Confirm New Password fields, and then press enter.
●
To change an administrator password, type your current password in the Enter Current
Password field, type a new password in the Enter New Password and Confirm New
Password fields, and then press enter.
●
To delete an administrator password, type your current password in the Enter Password field,
●
and then press enter 4 times.
3. To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes.
Your changes go into effect when the computer restarts.
Entering an administrator password
At the Enter Password prompt, type your administrator password, and then press enter. After 3
unsuccessful attempts to enter the administrator password, you must restart the computer and try again.
Power-on password
Your power-on password prevents unauthorized use of the computer. After this password is set, it must
be entered each time you turn on or restart the computer, or exit Hibernation. A power-on password is
not displayed as it is set, entered, changed, or deleted.
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Managing a power-on password
To set, change, or delete this password, follow these steps:
1. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the “F10
= BIOS Setup Options” message is displayed in the lower-left corner of the screen.
2. Use the arrow keys to select Security > Set Power-On Password, and then press enter.
To set a power-on password, type your password in the Enter New Password and Confirm
New Password fields, and then press enter.
●
To change a power-on password, type your current password in the Enter Current
Password field, type a new password in the Enter New Password and Confirm New
Password fields, and then press enter.
●
To delete a power-on password, type your current password in the Enter Current
Password field, and then press enter 4 times.
●
3. To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes.
Your changes go into effect when the computer restarts.
Entering a power-on password
At the Enter Password prompt, type your password, and then press enter. After 3 unsuccessful attempts
to enter the password, you must restart the computer and try again.
Using antivirus software
When you use the computer for e-mail or Internet access, you expose it to computer viruses that can
disable the operating system, programs, or utilities or cause them to function abnormally.
Antivirus software can detect most viruses, destroy them, and in most cases, repair damage they have
caused. To provide ongoing protection against newly discovered viruses, antivirus software must be
kept up to date.
Norton Internet Security, an antivirus program, is preinstalled on the computer.
Your version of Norton Internet Security includes 60 days of free updates. It is strongly
recommended that you protect the computer against new viruses beyond 60 days by purchasing
extended update service. Instructions for using and updating Norton Internet Security software and
for purchasing extended update service are provided within the program.
●
To access Norton Internet Security, or to get more information about it, click Start > All Programs >
Norton Internet Security.
●
NOTE: HP recommends that you always update the antivirus software to help protect your computer.
NOTE: For more information about computer viruses, type viruses in the Search box in Help and
Support.
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Using firewall software
When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able
to gain access to the computer, your personal files, and information about you. Use the firewall software
preinstalled on the computer to protect your privacy.
Firewall features include logging and reporting of network activity, and automatic monitoring of all
incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for
more information.
NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer
or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem,
disable the firewall, perform the task that you want to perform, and then reenable the firewall. To
permanently resolve the problem, reconfigure the firewall.
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Installing critical updates
CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security
breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an
alert.
Updates to the operating system and other software may have become available after the computer
was shipped. To be sure that all available updates are installed on the computer, observe these
guidelines:
Run Windows Update as soon as possible after you set up your computer. Use the update link at
●
Start > All Programs > Windows Update.
Run Windows Update at regular intervals, such as once a month.
●
●
Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft
Web site and through the updates link in Help and Support.
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10 Setup Utility (BIOS)
Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows® operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start Setup Utility:
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
▲
– or –
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc.
2. When the Startup Menu is displayed, press f10.
Using Setup Utility
Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
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Your change goes into effect immediately.
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection
are by keystroke.
To choose a menu or a menu item, use the arrow keys.
●
●
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the
arrow keys or f5 or f6.
To select an item, press enter.
●
●
●
To close a text box or return to the menu display, press esc.
To display additional navigation and selection information while Setup Utility is open, press f1.
Displaying system information
The following procedure explains how to display system information in Setup Utility. If Setup Utility is
not open, begin at step 1. If Setup Utility is open, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2. Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
Restoring default settings in Setup Utility
The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter.
4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
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Setup Utility default settings go into effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
default settings.
Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
To exit Setup Utility and save your changes from the current session:
●
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
To exit Setup Utility without saving your changes from the current session:
●
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your
computer.
Main menu
Select
System information
To do this
View and change the system time and date.
●
●
●
View identification information about the computer.
View specification information about the processor, memory size,
system BIOS, and keyboard controller version (select models only).
Security menu
Select
To do this
Administrator password
Power-On Password
Enter, change, or delete an administrator password.
Enter, change, or delete a power-on password.
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System Configuration menu
Select
To do this
Language Support
Change the language of Setup Utility.
Enable/disable the capacitive button tapping sound.
Enable/disable the processor Virtualization Technology.
Enable/disable the processor C6 sleep state.
Button Sound (select models only)
Virtualization Technology (select models only)
Processor C6 State (select models only)
LAN Power Saving (select models only)
Enable/disable LAN Power Saving. When enabled, saves power when
the computer is in DC mode.
Card Reader/1394 Power Saving (select models
only)
Enable/disable Card Reader/1394 Power Saving.
Fan Always On
Enabled/disable Fan Always On. When enabled, the computer fan will
always be on.
Action Keys Mode
Boot Options
Enable/disable Action Keys Mode.
Set the following boot options:
POST hotkey delay (sec.)―Set the delay for the f1, f2, f9, f10, f11,
and f12 functions of Setup Utility in intervals of 5 seconds each (0,
5, 10, 15, 20).
●
CD-ROM Boot―Enable/disable boot from CD-ROM.
Floppy Boot―Enable/disable boot from diskette.
●
●
●
Internal Network Adapter Boot―Enable/disable boot from the
internal network adapter.
Boot Order―Set the boot order for:
●
Notebook Hard Drive
Internal CD/DVD ROM Drive
USB Disk on Key/USB Hard Disk
USB CD/DVD ROM Drive
USB Floppy
◦
◦
◦
◦
◦
◦
Network Adapter
Diagnostics menu
Select
To do this
Hard Disk Self Test
Run a comprehensive self-test on the hard drive.
NOTE: On models with two hard drives, this menu option is called the
Primary Hard Disk Self Test.
Secondary Hard Disk Self Test (select models only) Run a comprehensive self-test on a secondary hard drive.
Memory Test
Run a diagnostic test on the system memory.
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11 Software updates
Updated versions of the software provided with your computer may be available on the HP Web site.
Most software and BIOS updates on the HP Web site are packaged in compressed files called
SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
To update the software, follow these steps, which are explained in the remainder of this guide:
1. Identify your computer model, product category, and series or family. Prepare for a system BIOS
update by identifying the BIOS version currently installed on the computer.
If your computer is connected to a network, consult the network administrator before installing any
software updates, especially system BIOS updates.
NOTE: The computer system BIOS is stored on the system ROM. The BIOS initializes the
operating system, determines how the computer will interact with the hardware devices, and
provides for data transfer among hardware devices, including the time and date.
NOTE: Windows® includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
3. Install the updates.
Updating the BIOS
To update the BIOS, first determine what BIOS version you currently have and then download and install
the new BIOS.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by opening Setup Utility.
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To use Setup Utility for displaying BIOS information:
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
2. If Setup Utility does not open with the system information displayed, use the arrow keys to select
the Main menu.
When the Main menu is selected, BIOS and other system information is displayed.
3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press
enter.
Downloading a BIOS update
CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install
a BIOS update only when the computer is connected to reliable external power using the AC adapter.
Do not download or install a BIOS update while the computer is running on battery power or connected
to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
To download a BIOS update:
1. Access the page on the HP Web site that provides software for your computer:
Select Start > Help and Support > Maintain.
2. Follow the instructions on the screen to identify your computer and access the BIOS update you
want to download.
3. At the download area, follow these steps:
a. Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b. Follow the instructions on the screen to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update will be
downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1. Open Windows Explorer by selecting Start > Computer.
2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the
update.
4. Double-click the file that has an .exe extension (for example, filename.exe).
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The BIOS installation begins.
5. Complete the installation by following the instructions on the screen.
The system automatically shuts down after the BIOS has successfully updated.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded
file from your hard drive.
Updating programs and drivers
To download and install software other than a BIOS update, follow these steps:
To use the HP Web site:
2. Click the option for software and driver downloads, type your computer model number in the Search
box, and then press enter.
3. Click your specific product from the models listed.
4. Select your operating system.
5. When the list of drivers is displayed, click an updated driver to open a window containing additional
information.
6. Click Install now to install the updated driver.
NOTE: In some cases, you may be able to download the driver and install it later. To do this, click
Download only to save the file to your computer. When prompted, click Save and then select a
storage location on your hard drive. After the file is downloaded, navigate to the folder where the
file was stored, and double-click the file to install.
7. If prompted to do so, restart your computer after the installation is complete, and then verify the
operation of the device.
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12 Backup and recovery
Recovery after a system failure is as complete as your most current backup. HP recommends that you
create recovery discs immediately after software setup. As you add new software and data files, you
should continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you
with the following tasks for safeguarding your information and restoring it in case of a system failure:
Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used
to start up (boot) your computer and restore the operating system and software programs to factory
settings in case of system failure or instability.
●
Backing up your information regularly to protect your important system files.
●
●
Creating system restore points (operating system feature). System restore points allow you to
reverse undesirable changes to your computer by restoring the computer to an earlier state.
Recovering a program or driver (Recovery Manager software feature). This feature helps you
reinstall a program or driver without performing a full system recovery.
●
●
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager,
you can recover your full factory image if you experience system failure or instability. Recovery
Manager works from a dedicated recovery partition (select models only) on the hard drive or from
recovery discs you create.
NOTE: Computers with a solid-state drive (SSD) may not have a recovery partition. Recovery
discs have been included for computers that do not have a partition. Use these discs to recover
your operating system and software. To check for the presence of a recovery partition, select
Start, right-click Computer, click Manage, and then click Disk Management. If the partition is
present, an HP Recovery drive is listed in the window.
Creating recovery discs
HP recommends that you create recovery discs to be sure that you can restore your system to its original
factory state if you experience serious system failure or instability. Create these discs after setting up
the computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.
NOTE: You can use an optional external optical drive (purchased separately) to create recovery discs,
or you can purchase recovery discs for your computer from the HP Web site.
Note the following guidelines before creating recovery discs:
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NOTE: The external hard drive must be connected to a USB port on the computer, not to a USB port
on an external device such as a hub.
You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs
are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs,
up to 20 discs may be required, whereas only a few DVDs or BDs are required.
●
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
The computer must be connected to AC power during this process.
Only one set of recovery discs can be created per computer.
Number each disc before inserting it into the optical drive.
●
●
●
●
If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > Recovery Disk Creation.
2. Follow the on-screen instructions.
Backing up your information
As you add new software and data files, you should back up your system on a regular basis to maintain
a reasonably current backup. Back up your system at the following times:
At regularly scheduled times
●
NOTE: Set reminders to back up your information periodically.
Before the computer is repaired or restored
Before you add or modify hardware or software
●
●
Note the following when backing up:
Create system restore points using the Windows® System Restore feature, and periodically copy
them to disc.
●
Store personal files in the Documents library and back up this folder periodically.
Back up templates stored in their associated programs.
●
●
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
1. Display the screen.
2. Copy the screen:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
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3. Open a word-processing document, and then select Edit > Paste.
4. Save the document.
You can back up your information to an optional external hard drive, a network drive, or discs.
●
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive
installed in your computer.
NOTE: DVDs store more information than CDs, so using them for backup reduces the number
of recovery discs required.
When backing up to discs, number each disc before inserting it into the optical drive of the computer.
●
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Using Windows Backup and Restore
To create a backup using Windows Backup and Restore, follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to set up and create a backup.
NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
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Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover
back to that point if you want to reverse subsequent changes made to your system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your system files and
settings.
When to create restore points
Before you add or extensively modify software or hardware
Periodically, whenever the system is performing optimally
●
●
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Under Protection Settings, select the disk for which you want to create a restore point.
5. Click Create.
6. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
Performing a recovery
NOTE: You can recover only files that you have previously backed up. HP recommends that you use
HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up
your computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure
or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select
models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may
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not have a recovery partition. If that is the case, recovery discs have been included with your computer.
Use these discs to recover your operating system and software.
NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using Recovery Manager.
NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from
the disc provided by the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart the computer.
3. Follow the on-screen instructions.
Recovering from the dedicated recovery partition (select models only)
NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a
recovery partition, you will not be able to recover using this procedure. Recovery discs have been
included for computers that do not have a partition. Use these discs to recover your operating system
and software.
On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing
either the Start button or f11. This restores the computer to its factory condition.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
Select Start > All Programs > Recovery Manager > Recovery Manager.
●
– or –
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “Press
<F11> for recovery” message is displayed on the screen.
●
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
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Index
Symbols/Numerics
B
buttons
power
backing up
customized window, toolbar,
A
AC adapter
C
connecting 62
identifying 11
cables
LAN 22
templates 100
battery
action keys
USB 78
caps lock light, identifying
CD
calibrating 67
discharging 66
disposing 70
decrease screen
brightness 27
stop 27
wireless 27
copying 44
playing 41
removing 46
inserting 64
recharging 69
removing 64
changing the language of Setup
Utility 92
compartments, memory
storing 69
battery bay, identifying
battery release latch,
administrator password
creating 88
module
components
identifying
bays
entering 88
managing 88
bottom
antennas 10
applications key, Windows
audio devices, connecting
external 35
left-side
right-side
top
hard drive
Blu-ray Disc
playing 41
connector, power
removing 46
audio-in (microphone) jack,
identifying 31
audio-out (headphone) jack,
identifying 31
CyberLink PowerDVD
software 34
AutoPlay 43
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D
L
device drivers
digital card
labels
G
Bluetooth 12
Microsoft Certificate of
Authenticity 12
regulatory 12
WLAN 12
H
hard drive
installing 76
removing 74
replacing 74
defined 79
inserting 79
removing 81
stopping 81
hard drive bay, identifying
Hibernation
Digital Media Slot light,
identifying
Digital Media Slot, identifying
latch, battery release
lights
AC adapter
battery
caps lock
Digital Media Slot
exiting 59
initiated during critical battery
level 66
initiating 59
optical drive
high-definition devices,
connecting 37
hotkey
drives
webcam
wireless
description 27
using 28
hubs 78
DVD
local area network (LAN)
copying 44
playing 41
I
removing 46
icons
M
wireless 14
maintenance
managing a power-on
password 89
managing an administrator
password 88
memory module
inserting 83
E
earbuds 31
encryption 17
entering a power-on
password 89
entering an administrator
password 88
J
jacks
RJ-11 (modem)
RJ-45 (network
esc key, identifying
external audio devices,
connecting 35
removing 83
memory module compartment
cover
external monitor port,
removing 83
replacing 84
memory module compartment,
K
keys
identifying
esc
fn
F
microphone (internal),
Microsoft Certificate of Authenticity
label 12
f11 104
firewall 17
function
navigation
Windows applications
Windows logo
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modem cable
power-on 88
ports
S
security cable slot, identifying
monitor port, external
mouse, external
power
Sleep
connecting 26
multimedia components,
identifying 30
connecting 62
conserving 69
power button, identifying
power connector, identifying
exiting 58
initiating 58
slots
Digital Media
memory module
security cable
software
N
navigation keys, identifying
network cable
power light, identifying
power-on password
creating 89
connecting 22
entering 89
managing 89
product name and number,
computer 12
network security codes
multimedia 34
SSID 20
noise suppression circuitry
R
O
operating system
Microsoft Certificate of
optical disc
recovering from the dedicated
recovering from the recovery
discs 104
CD-R 40
CD-RW 40
T
DVD±R 40
regulatory information
temperature 69
TouchPad
DVD±RW 40
removing 46
using 39
buttons
optical drive
RJ-11 (modem) jack,
TouchPad right/left buttons,
identifying 23
identifying
removing 47
using 38
optical drive light, identifying
TouchPad zone, identifying
traveling with the computer
identifying
RJ-45 (network) jack,
identifying
P
passwords
administrator 88
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troubleshooting
Wireless Assistant
software 14
wireless network (WLAN)
connecting 18
corporate WLAN
connection 18
described 13
U
security 17
USB devices
connecting 78
description 78
removing 79
WLAN module
V
W
webcam
using 49
Windows applications key,
identifying
Windows logo key, identifying
wireless action key
using 14
wireless controls
button 14
108 Index
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