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User Guide
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Table of Contents
Welcome......................................................................................................................1
Features.......................................................................................................................................1
Cables and accessories.............................................................................................................2
Front and right side of the HP TouchSmart PC ..............................................................................4
Left side of the HP TouchSmart PC ..............................................................................................6
Back of the HP TouchSmart PC...................................................................................................7
Activity LED indicator lights........................................................................................................8
Connecting the Power Source.........................................................................................................9
Cable Management.......................................................................................................................9
Computer Stand..........................................................................................................................10
Computer Orientation..................................................................................................................10
Computer Swivel.........................................................................................................................11
Wireless Keyboard and Mouse.....................................................................................................11
Synchronizing the wireless keyboard or mouse ..........................................................................12
USB Keyboard and Mouse...........................................................................................................12
Ambient Light..............................................................................................................................13
Adding Hardware and Software...................................................................................................13
Determining whether your system is 64-bit or 32-bit....................................................................13
Optical Disc Drive.......................................................................................................................13
Connecting to the Internet.............................................................................................................14
Wireless home network...........................................................................................................14
Wired home network..............................................................................................................15
Bluetooth Devices........................................................................................................................16
TV Tuner and Windows Media Center...........................................................................................16
Watching and recording TV programs......................................................................................16
Connecting the TV signal source to the computer........................................................................17
Using a set-top box with Windows Media Center (optional step)..................................................18
Windows Media Center setup wizard.......................................................................................19
Sound Options............................................................................................................................20
Connecting analog speakers ...................................................................................................20
Connecting and enabling digital speakers or an audio receiver...................................................20
Adjusting speaker volume........................................................................................................21
Configuring sound for Windows Media Center..........................................................................22
Headphones..........................................................................................................................22
Microphones .........................................................................................................................22
Headsets...............................................................................................................................22
MP3 players..........................................................................................................................22
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Connecting a Printer....................................................................................................................22
Connecting a printer that has a parallel port..............................................................................22
Power Settings ............................................................................................................................23
Adjusting Screen Display .............................................................................................................23
Installing a Security Lock ..............................................................................................................24
Cleaning the HP TouchSmart PC Screen.........................................................................................25
Using the HP TouchSmart with Safety and Comfort..........................................................................25
Recycling Your Old Computer Hardware .......................................................................................26
Software Overview....................................................................................................27
What Is HP TouchSmart Software? ................................................................................................27
Navigating HP TouchSmart ..........................................................................................................27
Touch Techniques Outside HP TouchSmart Software ........................................................................29
HP TouchSmart Tiles ....................................................................................................................29
Creating new tiles ..................................................................................................................30
Adding a tile for a favorite Web site ........................................................................................30
Viewing hidden tiles ...............................................................................................................30
Hiding tiles............................................................................................................................31
Deleting tiles..........................................................................................................................31
Changing tile icons or color.....................................................................................................31
HP TouchSmart Tutorials...............................................................................................................31
HP TouchSmart Browser...............................................................................................................31
RSS Feeds ..................................................................................................................................32
HP TouchSmart Photo...................................................................................................................32
Photo library..........................................................................................................................33
Slideshows ............................................................................................................................33
Hiding photos........................................................................................................................34
Creating (burning) a CD or DVD of photos ................................................................................34
HP TouchSmart Canvas................................................................................................................34
HP TouchSmart Music..................................................................................................................34
Moving music files into HP TouchSmart Music............................................................................35
Moving songs from iTunes into HP TouchSmart Music .................................................................35
Album art..............................................................................................................................35
Creating and editing playlists ..................................................................................................36
Deleting songs .......................................................................................................................36
Music Store ...........................................................................................................................37
Creating (burning) a CD or DVD of music or photos ...................................................................37
HP TouchSmart Video..................................................................................................................37
Webcam and microphone.......................................................................................................38
Capturing webcam video and snapshots...................................................................................38
Making a video .....................................................................................................................39
Video playlists .......................................................................................................................39
Transferring videos to the computer ..........................................................................................39
Uploading videos to YouTube..................................................................................................40
Recording home movies ..........................................................................................................40
Video chats and conference calls .............................................................................................40
HP TouchSmart Movie Themes .................................................................................................41
HP TouchSmart Calendar .............................................................................................................41
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HP TouchSmart Notes..................................................................................................................41
Handwritten or typed notes......................................................................................................41
Voice notes............................................................................................................................41
Deleting notes........................................................................................................................42
HP TouchSmart Weather..............................................................................................................42
HP TouchSmart Clock ..................................................................................................................42
HP TouchSmart Recipe Box...........................................................................................................43
HP TouchSmart Twitter .................................................................................................................43
HP TouchSmart Netflix.................................................................................................................44
Live TV.......................................................................................................................................44
HP TouchSmart Link.....................................................................................................................44
Updating Software ......................................................................................................................44
Software Quick Reference Table ...................................................................................................44
Using the remote control .........................................................................................................47
Software Troubleshooting.............................................................................................................51
Software repair overview ........................................................................................................51
Updating drivers ....................................................................................................................51
Microsoft System Restore.........................................................................................................52
Software program and hardware driver reinstallation .................................................................52
Creating data backup discs.....................................................................................................53
Creating system recovery discs ................................................................................................53
System Recovery .........................................................................................................................54
Creating recovery discs...........................................................................................................54
System recovery options..........................................................................................................55
Additional Troubleshooting...........................................................................................................57
Index.........................................................................................................................59
Table of Contents
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Finding HP TouchSmart PC Information
Type of information
Where to find
ꢀ Set up your HP TouchSmart PC.
Setup poster
ꢀ How-to videos about using HP TouchSmart
On the HP TouchSmart home page, tap the
Tutorials tile to open it, and then tap a tutorial
to view it. Or, visit
features.
ꢀ Hardware features.
User Guide (this guide)
ꢀ Connect to the Internet.
ꢀ HP TouchSmart and other software.
ꢀ Connect a television signal.
ꢀ Recover factory settings.
®
®
Help and Support
ꢀ Learn how to use the Microsoft Windows 7
operating system.
®
Tap the Windows Start button , and then tap
Help and Support.
ꢀ Troubleshoot the most common computer
hardware and software issues.
ꢀ Find electronic user guides and specifications
HP Support Web site:
for your computer model.
ꢀ Order parts and find additional
Tap the Start button, tap Help and Support,
and then tap the Online Help icon.
troubleshooting help.
ꢀ Upgrade or replace components of your
Upgrading and Servicing Guide
computer.
Tap the Start button, tap Help and Support,
and then tap the User Guides icon.
If the guide is not there, visit
ꢀ Find computer warranty information.
ꢀ Get technical support.
Limited Warranty and Support Guide
ꢀ Get up-to-date information and help from the
www.hp.com/support/consumer-forum
Windows community.
ꢀ Learn how to make your computer adaptable to
Preparing Your Computer for
Wall-Mounting guide
wall mounting.
If the guide is not there, visit
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Welcome
Features
*
The HP TouchSmart PC is a touch-enabled high-performance computer built into a high-definition
50.8-cm (20-in) diagonal widescreen display. The slim computer offers features such as an adjustable
**
webcam, a CD/DVD and Blu-ray player and burner, Bluetooth capability, ambient lighting, USB ports, a
media card reader, a BrightView display, Wireless 802.11n networking, and high-quality speakers.
The interactive screen makes wall mounting a good choice for the HP TouchSmart PC. The hardware to
adapt the computer for wall mounting (not the actual wall mount) is included with select models and can be
***
purchased.
Using your fingertips, you can listen to music, edit digital photos, or watch home videos.
* High-definition (HD) content is required to view HD images.
** Features vary by model. Your computer may not exactly match the illustrations and descriptions in this guide.
*** VESA mount adapter availability varies by country/region. Separate wall-mounting hardware is required that attaches to
the VESA mount adapter.
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Cables and accessories
What’s in the box
Power cord
Use to connect computer to
power source.
Keyboard and mouse (wireless
option shown with receiver)
Use to control some functions
and software, instead of using
touch. Batteries installed (select
models).
Cleaning cloth
Use to clean the touch screen.
Setup poster and
documentation
Use to set up your computer
and navigate its features.
Computers with TV tuners
Infrared (IR) emitter cable
Use to control a set-top box
(cable or satellite TV) with a
remote control.
Remote control
Use with Windows Media
Center and some features of the
touch screen.
Also included in select models
without TV tuners.
Computers with wall-mounting option
VESA plate adapter assembly
Mount on the back of the
computer to adapt the computer
for separate wall-mounting
hardware (not included).
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Cables not included but that may be required
Ethernet (LAN) cable
Use to connect to a wired network.
Coaxial cable
Use to connect to an Internet
connection with a cable modem, or to
connect the TV signal source to the
computer.
Connector type may vary.
S-Video cable
Use to connect the TV signal source to
the computer from a set-top box.
Audio/video composite cable
Use to connect the TV signal from a
set-top box.
TV tuner (composite video to
S-Video) adapter
Use to connect the TV signal source to
the computer from a set-top box.
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Front and right side of the HP TouchSmart PC
Features and configurations vary by model
E
D C
E
D
F
B
G
H
A
L
I
K
J
Item
Description
A
LCD display
optimized for touch
State-of-the-art 50.8-cm (20-in) diagonal widescreen high-definition
display with HP BrightView technology.* HP BrightView technology
improves the contrast and clarity of your display. In addition, it boasts a
high resolution of 1600 x 900 and a fast response time of 5 ms.**
The display is optimized for an elegant touch experience. Your
fingertip is all you need to interact with the HP TouchSmart. The
durable glass panel is sturdy and delightfully responsive.
Experience the ease of managing your digital life by touch with the
HP TouchSmart software.
* High definition (HD) content is required to view HD images. Most current DVDs do
not provide HD images.
**All specifications represent the typical specifications provided by Hewlett-Packard’s
component manufacturers; actual performance may vary either higher or lower.
B
C
Bluetooth
Use Bluetooth to connect to Bluetooth-enabled devices. The diagram
shows the internal location of Bluetooth (not visible externally).
(select models only)
Webcam
Create videos and snapshots that you can view, send by e-mail, and
upload to video sharing sites. Use the built-in webcam and microphone
array to have video chats with friends and family.*
To adjust the viewing angle of the webcam shot, tilt the screen, or use the
adjust lever immediately behind the webcam. You can also choose how
tightly you want to crop the view of the camera, creating a close-up view
of your face or including more of the background.
* Internet access required.
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Item
Description (continued)
D
Microphone array
Use the built-in digital microphone array to record sound for your
webcam videos, and to use instant messenger or chat software to have
video chats online. The microphone is designed to provide a clean sound
by filtering out ambient noise in your environment. It is designed to
record from a distance of up to one-half meter (2 feet) away from the
computer.
E
F
Built-in wireless LAN
(select models only)
Use the built-in wireless LAN to connect to the Internet through your
existing wireless network. The diagram shows the internal location of the
wireless LAN (top left and right, not visible externally).
The wireless LAN supports IEEE 802.11 b/g/n.
Power/Sleep button
Press the Power/Sleep button to turn on your HP TouchSmart PC, or to
put it into Sleep mode.
To turn off your computer, tap the Start button, and then select Shut
Down. Or tap the arrow next to the Shut Down button to switch users,
log off, lock, restart, or sleep.
G
Slot-loading
Watch your favorite DVD or Blu-ray disc (select models only), or listen to
your CD collection. Burn CDs, DVDs, and Blu-ray discs (select models
only).*
CD/DVD drive
(located on back
side panel)
Read and write DVD-RAM, CD-R/RW, DVD+/-R/RW and DVD+/-R dual
layer (DL).
Read and play CD-ROM, DVD-ROM, CD Audio, DVD+/-R DL,
DVD-Video, Video CD, and Blue-ray disc (with BD drive only).
* HP supports the lawful use of technology and does not endorse or encourage the
use of our products for purposes other than those permitted by copyright law.
H
I
CD/DVD Eject button Press the Eject button to remove the CD/DVD from the disc drive.
USB ports
Connect USB devices (USB 2.0) such as printers, external hard drive
disks, digital cameras, and MP3 players.
J
IR receiver window
(select models only)
Infrared (IR) receiver window, located on the lower-right side of the
computer. Allows for use with a remote control.
K
HP TouchSmart button Turn your HP TouchSmart PC on and open your HP TouchSmart software.
Or, if the computer is already turned on, press the button to open the
HP TouchSmart software for quick access to your music, photos, videos,
or the Web. The HP TouchSmart button cannot turn the computer off.
L
Internal Speakers
Use the built-in, high-quality stereo speakers for a powerful media
experience when listening to music, or when watching your home videos
and DVDs.
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Left side of the HP TouchSmart PC
Features and configurations vary by model
A
B
C
D
E
Item
Function
A
B
Volume and mute
controls
Adjust the sound level up or down, or mute the sound.
Ambient Light
button (select
models only)
The HP TouchSmart Ambient Light casts a glow from the computer base.
Ambient Light is turned off by default. Turn the Ambient Light on or off by
pressing the Ambient Light button.
C
Memory card
reader
Use the built-in memory card reader to easily access photos and other files
directly from a memory card.
Supported formats include Extreme Digital (xD), Secure Digital (SD),
Secure Digital High-Capacity (SDHC), MultiMediaCard (MMC),
Memory Stick (MS), and Memory Stick Pro (MS-Pro) memory cards.
Your memory card reader also supports adapters for the following memory
cards: Mini SD, RS-MMC, Micro SD, MS-Duo, and MS Pro Duo.
D
E
Audio Line In
Headphones
Connect MP3 players or other audio players.
Connect headphones to the port to listen to music without disturbing
anyone.
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Back of the HP TouchSmart PC
Features and configurations vary by model
D
E
C
B
F
A
G
K
H
I
J
Item
Function
A
B
Security lock slot
Insert a security lock (sold separately), which enables you to secure your
computer from theft and unwanted changes.
Gigabit
Ethernet LAN
(10/100/1G)
Connect to the Internet through your wired network.
C
USB 2.0 ports (3)
Connect USB devices (USB 2.0) such as printers, external hard disk drives,
digital cameras, and MP3 players.
D
Digital audio port
(SPDIF Out)
Connect to your home theater system or your surround sound digital
speakers. Supports 3.1, 4.1, and 5.1 speakers.
E
F
Audio Line Out
Connect external 2.0 and 2.1 powered speakers.
TV In (TV tuner
models only)
Connect your TV signal source to watch, record, and pause live TV. This is
a coaxial TV input signal connector.
G
H
Wireless keyboard
and mouse receiver some functions and software.
(select models only)
Use wireless keyboard and mouse with the preinstalled receiver to control
IR emitter (blaster)
Adhere to your TV set-top box IR receiver area to receive the remote
(select models only) control signal while watching and recording TV programs. This is not
required if you do not use a set-top box. A remote control is included with
select models only.
I
Power connector
Plug the power cord into the computer.
J
Stereo Audio In (TV Connect stereo audio input cables (left and right) from a set-top box,
tuner models only) digital video camera, or other video device.
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Item
Function (continued)
K
S-Video In (TV tuner Capture analog video from a video camera, or connect to a set-top box
models only) for TV input.
Activity LED indicator lights
A
B
C
D
G
E
F
The following are the activity indicator light-emitting diodes (LEDs) on your HP TouchSmart PC:
LED
What it does
A
B
Webcam
Power
Indicates webcam activity.
Indicates the power state: blue indicates power on, and amber
indicates Sleep mode.
C
D
E
Optical disc drive
Hard disk drive
Indicates optical disc drive is in use.
Indicates hard disk drive activity.
Remote control IR receiver Indicates that your computer is working with your remote control to
(select models only)
navigate windows, record TV shows, and perform other activities in
Windows Media Center.
F
Wireless keyboard and
mouse receiver
(select models only)
Indicates wireless signals received from the wireless keyboard and
mouse. The LED is visible from the back of the computer.
G
Memory card reader
Indicates memory card reader activity. When the LED is flashing, do
not remove your memory card.
When the LED is off, no card is inserted. A solid LED indicates that a
card is inserted with no read or write capacity. A flashing LED
indicates that there is memory card activity, and that a card has
read/write capacity.
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Connecting the Power Source
Route the power cord through the opening in the computer stand and plug the power cord directly into the
back of the computer. Plug the power cord into an AC power source through a surge
protector/uninterruptible power supply (UPS).
Cable Management
The HP TouchSmart PC includes an easy-to-use cable-management feature; all cables connected at the back
of the computer are routed through the opening in the computer stand.
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Computer Stand
The HP TouchSmart PC is shipped with the computer stand secured against the back of the computer. To
assure that the computer is in a stable position on your desktop, pull the computer stand open. Then, if you
want to change the angle of the HP TouchSmart PC, hold each side of the computer and tilt it back to an
angle of between 5 degrees and 40 degrees from the vertical.
5° min.
40°
max
CAUTION: Make sure the angle of the computer is at least 5 degrees from the vertical;
otherwise the computer will be unstable and could fall over.
CAUTION: The computer stand stays in place as you increase the angle; the computer moves
forward. Take care that the computer screen does not move off the table.
Computer Orientation
Your HP TouchSmart PC is designed to be operated in a landscape orientation (A). When wall-mounted,
the PC should remain with the display in landscape orientation, not portrait (B), or laid horizontal (C).
CAUTION: Placing your PC in portrait orientation (B) or horizontal orientation (C) may result in
damage to the hardware components.
A
B
B
C
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Computer Swivel
The computer allows a usable range of motion with the swivel feature.
Wireless Keyboard and Mouse
Select models only
Your wireless keyboard and mouse are easy to set up. Just remove the battery tabs from both the keyboard
and the mouse. Also, make sure the Power switch on the bottom of the mouse is in the On position (the
keyboard does not have a Power switch). Then, turn on the computer. If you have trouble using the
keyboard and mouse, manually synchronize them as explained in the next procedure.
NOTE: Select models may have a wired keyboard and mouse.
The keyboard is designed to fit under your computer when not in use. Your product may vary from the one
shown here.
IMPORTANT: For better mouse battery life and performance, avoid using your mouse on a dark or
high-gloss surface, and turn mouse off when not in use.
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Synchronizing the wireless keyboard or mouse
The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your
HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to
activate the preinstalled batteries, and then turn on the mouse (A).
You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.
To synchronize them:
ꢀ Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and
away from interference from other devices.
ꢀ Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue
activity LED on the wireless receiver illuminates when the synchronization command has been received
and turns off when synchronization is complete.
ꢀ Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity
LED on the wireless receiver illuminates when the synchronization command has been received and
turns off when synchronization is complete.
B
A C
If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.
USB Keyboard and Mouse
Select models only
Connect the keyboard and mouse to the USB ports on your computer.
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Ambient Light
Select models only
The HP TouchSmart Ambient Light casts a cool white glow from the base of the computer. By default, the
Ambient Light is turned off when you turn on the computer.
Press the Ambient Light button on the left side of the computer to turn the Ambient Light on.
Adding Hardware and Software
HP TouchSmart PCs may not be compatible with all of the software you install or all of the hardware you
add. Make sure your hardware and software are compatible with the operating system.
Determining whether your system is 64-bit or 32-bit
1 Tap the Start button, and then tap Help and Support.
2 Tap Troubleshooting Tools, and then tap System Information.
3 Tap Touch here to open System Information.
4 After the System Information displays, view Operating System, Name. It will appear as either
(64-bit) or (32-bit).
Optical Disc Drive
Use your CD/DVD drive to play and record CDs and DVDs, and Blu-ray discs (select models only). The
slim-slot CD/DVD drive does not have a disc tray. To insert a disc, turn the data side toward the back of the
computer (label side forward) and slide the disc into the drive slot.
A
To eject a disc, make sure the power is turned on and then press the Eject button (A) on the side of the disc
drive. You can also tap the Start button, tap Computer, press and hold (or with the mouse, right-click) the
CD drive, and then tap Eject.
If the disc gets stuck, refer to the Limited Warranty and Support Guide for the telephone number to contact
HP Support.
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Connecting to the Internet
Your HP TouchSmart PC is designed to support a wireless (select models only) or wired LAN that connects
your computer to other devices, such as printers and other PCs. The network connection to the Internet is
usually through a broadband modem (digital subscriber line [DSL] or cable), which requires a separate
subscription.
ꢀ For a wireless LAN, the HP TouchSmart PC includes a built-in wireless LAN antenna, which you
can use to access your wireless home network.
ꢀ For a wired LAN, connect an Ethernet cable (sold separately) to the Ethernet connector on the back
of the computer, and then connect the other end to the network router or broadband modem.
Wireless home network
Wireless access point and Internet service are required and not included. Availability of public wireless
access points may be limited.
First-time wireless network installation requires that you:
1 Purchase high-speed Internet service from an Internet service provider (ISP).
2 Purchase a broadband modem (DSL or cable). This may be provided by the ISP.
3 Purchase and install a wireless router (sold separately), if one is required.
NOTE: Broadband modem and router installation procedures vary, depending on the manufacturer.
Follow the manufacturer’s instructions.
4 Connect your computer to the network.
NOTE: A DSL wall connection is shown here. If you have a cable modem, the modem will be
connected to the wall using a coaxial cable.
5 Configure the HP TouchSmart PC to connect to the wireless network.
a Turn on your HP TouchSmart PC.
b Connect your HP TouchSmart PC to the wireless network:
ꢀ Right-click the Network icon on the taskbar, and then select Open Network and
Sharing Center. Click Connect to a network. When the window opens, select the
network, and then click Connect.
Or
ꢀ Right-click the Network icon on the taskbar, and then select Network and Sharing
Center. When the window opens, select Set up a new connection or network,
and then follow the onscreen instructions.
c
Test the wireless network by opening your Web browser and accessing any Web site.
6 Add wireless devices to the network (optional).
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Wired home network
First-time wired network installation requires that you:
1 Purchase high-speed Internet service from an Internet service provider (ISP).
2 Purchase a broadband modem (DSL or cable). This may be provided by the ISP.
3 Purchase and install a wired router (sold separately), if one is required.
NOTE: Broadband modem and router installation procedures vary, depending on the manufacturer.
Follow the manufacturer’s instructions.
4 Connect the DSL cable (shown) or coaxial cable (not shown) from the wall to the modem.
5 Connect the modem to the computer Ethernet port with an Ethernet cable. If you want to connect
multiple devices to the network, connect a router or hub (not shown) to the modem with an Ethernet
cable, and then connect the computer to the router with an Ethernet cable.
If you have a wired network in your home with Ethernet connectors in the wall, connect directly from
your computer Ethernet port to the Ethernet wall connector with an Ethernet cable.
The Ethernet port on the HP TouchSmart PC is located on the back of the computer, behind the
connector cover.
6 Add other computers or devices to your wired network:
a Disconnect power from the broadband modem and the router, and then shut down your
HP TouchSmart PC and the computers you want to add to your network.
b For each wired computer, connect one end of an Ethernet cable to the LAN connector on the
computer, and then connect the other end of the cable to any available Ethernet connector on
the router.
c
Reconnect power to the modem, and wait until the modem has completed its startup cycle.
Reconnect power to the router. Then, turn on the wired computers and your HP TouchSmart PC.
d Test the network connection for each wired computer by opening your Web browser and
accessing any Web site.
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Bluetooth Devices
Select models only
Some models of the HP TouchSmart PC are Bluetooth-enabled, so that you can connect all kinds of
Bluetooth-enabled wireless devices. Bluetooth devices create a personal area network (PAN), which
connects other Bluetooth devices, such as computers, phones, printers, headsets, speakers, and cameras.
In a PAN, each device communicates directly with the other devices, and the devices must be relatively
close together.
To enable a Bluetooth device:
1 Refer to your Bluetooth device’s instructions to make it “discoverable” (it sends out a radio signal).
2 Click the Start button, Control Panel, and then click Hardware and Sound. Find your Bluetooth
device and follow the onscreen instructions.
3 If your Bluetooth device is a printer, tap the Start button, then Control Panel, and then tap
Hardware and Sound. Tap Printers. Tap Add a printer.
TV Tuner and Windows Media Center
Select models only
Watch and record your favorite TV programs by using Windows Media Center. Menus and features in
Windows Media Center are accessible through touch, remote control, keyboard, and mouse. TV tuners
and remote controls are included in select models only.
Watching and recording TV programs
To watch and record TV programs on your HP TouchSmart PC:
1 Connect the TV signal source to the TV tuner on the computer. See “Connecting the TV signal source to
3 Complete the Windows Media Center setup wizard to configure your TV tuner and your program
4 Point the remote control at the IR receiver on the lower-right side of the HP TouchSmart PC to start
Windows Media Center, and use this program to watch and record TV shows. For more information
about setting up and using Windows Media Center, go to: www.microsoft.com, or tap the Start
button, tap Windows Media Center, tap Tasks, and then tap learn more.
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Connecting the TV signal source to the computer
Select models only
WARNING: Please read “Additional Safety Information” in the Limited Warranty and Support
Guide before installing and connecting your HP TouchSmart PC to the electrical power system.
To connect a TV signal to the computer, your computer needs a TV tuner, which is included with select
models only. You also may need to purchase some cables separately.
NOTE: Availability of signals is limited by the strength and accessibility of the originating TV signal,
location and other factors. Performance issues may arise, and do not constitute defects in the product.
WARNING: Norway and Sweden only: Cable grounding notice for products with a TVB tuner.
Your TV tuner requires that you use a TV tuner isolator (adapter) (purchased separately) with
your computer to connect a coaxial cable to the TV signal source. Using the TV tuner adapter
helps prevent personal injury and computer damage from surges on the coaxial line.
Connect the coaxial cable from your TV antenna or TV cable provider to the TV In (A) connector located on
the back of the computer, behind the computer stand.
A
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Using a set-top box with Windows Media Center
(optional step)
Sold separately
Refer to your set-top box documentation for more details.
1 Connect an S-Video cable to the S-Video In connector (A), located at the back of the computer behind
the connector cover. Connect the other end of the cable to your set-top box.
A B
You may need a composite video to S-Video adapter (sold separately) to connect the set-top box Video
Out to the S-Video In connector (A).
.
2 For S-Video, connect the left and right audio cables from your set-top box to the left (white) and right
(red) Audio Line In connectors (B) on the back of the computer.
Setting up for remote control use (optional)
You must connect an IR emitter (blaster) cable to the computer and your set-top box to use the remote
control properly.
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The IR emitter cable is a remote control sensing device that connects to the computer and covers the remote
sensor on a set-top box. When you are selecting TV channels in Windows Media Center, it enables the
remote control to work with your set-top box.
C
A
E
D
B
1 Connect the IR emitter cable (A) to the IR Out connector (D) on the back of the computer.
2 Remove the paper from the backing tape on the end of the cable (B), and then press the end of the
cable over the remote IR sensor (receiver) window on the set-top box (C). To locate the remote infrared
sensor window, shine a flashlight through the plastic on the front of the set-top box.
3 When you use the remote control, point it at the front of the HP TouchSmart PC (E), not at the
set-top box.
Windows Media Center setup wizard
Select models only
1 Tap the Start button, tap All Programs, and then tap Windows Media Center.
2 Follow the onscreen instructions to set up your TV tuner and Windows Media Center TV program
guide.
For more information about setting up and using Windows Media Center, go to: www.microsoft.com,
or tap the Start button, tap Windows Media Center, tap Tasks, and then tap learn more.
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Sound Options
Your HP TouchSmart PC supports the following speaker options:
ꢀ Built-in analog stereo speakers
ꢀ Analog 2.0 or 2.1 powered speakers
ꢀ Digital 3.1, 4.1, or 5.1 powered speakers
ꢀ Audio receiver
ꢀ Headphones
NOTES:
ꢀ The HP TouchSmart PC supports powered speaker systems only. Powered speakers require a separate
power supply.
ꢀ When the Audio Line In connector is being used, the following are affected: the output to the internal
speakers, the Audio Line Out connector, and the headphones connector. For example, if you are
playing sound through your internal speakers and then you connect an MP3 device through your
Audio Line In connector, you will hear both sounds.
ꢀ By default, the internal speakers are on, and the external speakers are off.
Connecting analog speakers
For 2.0 powered speakers, connect the speaker cable to the Audio Line Out connector on the back of the
computer behind the connector cover.
For 2.1 powered speakers, connect the Audio Line Out connector on the back of the computer behind the
connector cover to the subwoofer, and then connect the left and right speakers to the subwoofer. Turn on
the computer and then the speaker system. If necessary, refer to the documentation that came with your
speakers.
NOTE: When an Audio Line Out connector (such as headphones or external speakers) is connected, the
internal speakers are muted.
Connecting and enabling digital speakers or an audio
receiver
Connect 3.1, 4.1, or 5.1 digital speakers or an audio receiver to the SPDIF Out (orange) connector on the
back of the computer and then use the following procedure to enable the speakers or audio receiver. If
necessary, refer to the instructions that came with your speakers or audio receiver.
NOTE: When SPDIF is connected:
ꢀ You can switch to the internal speakers without unplugging the SPDIF device.
ꢀ The Volume + and Volume – and Mute buttons do not control the SPDIF device. Control the SPDIF
volume with its own controls.
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To enable digital speakers or an audio receiver, use the SoundMAX software that came with the computer:
1 Tap the SoundMAX icon on the taskbar.
2 Tap the Volume button.
3 In the SPDIF area, select the Default button.
4 Configure the sound to your preferences by using the SoundMAX Listening Experience, Recording
Experience, and Advanced buttons.
NOTE: To switch back to the internal speakers after the digital speakers are enabled, select the Default
button in the Internal Speakers area. Simply turning off the external speakers does not enable the internal
speakers; the internal speaker setting must be selected.
Adjusting speaker volume
ꢀ Use the Volume buttons on the left side of the computer.
ꢀ If you are playing music in HP TouchSmart software, use the Volume controls from the Music
application that remain onscreen in the upper-right of the screen.
ꢀ Use the Microsoft Volume icon on the taskbar:
a Press and hold (or with the mouse, right-click) the Volume icon, and then select Open
Volume Mixer. The Volume Mixer window opens.
b To adjust the volume for HP TouchSmart programs (Notes, Music, and Video), be sure to
adjust both the speaker volume and the HP TouchSmart program volume. Scroll to the right in the
Applications area to see all choices.
c
When you are satisfied with the sound level, tap the Close button (the X in the upper-right corner)
to close this window.
ꢀ If you have digital speakers, you can also use SoundMAX to adjust the volume and perform sound
balance testing:
a Tap the SoundMAX icon on the taskbar.
b Adjust the slider for the speaker setup that you have.
NOTE: You also adjust the volume for the built-in microphone array in this window.
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Configuring sound for Windows Media Center
After you have installed, connected, and configured the speakers, configure audio output for Windows
Media Center:
1 Tap the Start button.
2 Tap Windows Media Center.
3 Follow the directions for setting up sound, and tap Finish when done.
Headphones
Use your headphones by connecting them to the headphones connector on the left side of the computer.
When the headphones connector is being used, the internal speakers and Line Out are muted.
Microphones
Your HP TouchSmart PC comes with a built-in microphone array near the webcam on the front of the
computer. The array is designed to filter out ambient noise in your environment to provide a clean sound.
You can use the microphone from a distance of up to one-half meter (2 feet) from the HP TouchSmart PC.
To adjust the volume:
1 Tap the SoundMAX icon on the taskbar.
2 Adjust the slider.
Headsets
Bluetooth or USB-connected headsets can be used with your system.
NOTE: You cannot use a headset that has two connectors.
MP3 players
You can connect a media player, such as an MP3 player, to the Line In connector on the left side of the
computer and play it through the internal speakers or added external speakers.
Connecting a Printer
You can connect a printer by using the USB connectors on the sides or back of the HP TouchSmart PC, or
you can use a wireless printer.
NOTE: The HP TouchSmart PC does not support printers that require a parallel printer connector.
Connecting a printer that has a parallel port
HP TouchSmart supports USB and wireless printer connections. If your printer has a parallel port, you must
buy a USB parallel printer adapter.
Also, you will need to download a printer driver that works with Windows 7. To verify your operating
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Power Settings
Basic power settings help conserve energy or enhance computer performance. You can also customize
power settings for your computer hardware. For example, you can set your computer to go to sleep after a
specified period of inactivity.
If the computer is in Sleep mode, it “wakes up,” or re-loads faster than when in Hibernate mode, but your
data is less safe. If, for example, a power outage occurs in Sleep mode, unsaved data would be lost.
Hibernate mode (select models only) puts the computer into a deeper sleep, with more energy savings. In
Hibernate mode, all peripheral power shuts down and all data is saved to your hard drive. When the
computer comes out of Hibernate mode, your previous session is restored. This process takes a little longer
than awakening from Sleep mode (but less time than if you had shut down), and is considered a safer state
for data.
You can put the computer into Sleep mode in several ways. Press the Power/Sleep button on the top right
of the computer, press the Sleep button on remote control, or press the Sleep button on the upper left of
your keyboard.
Or
Tap the Start button, tap the arrow button next to the Shut Down button, and then select Sleep.
To change power settings:
1 Tap the Start button, and then tap Control Panel.
2 Tap Hardware and Sound.
3 Tap Power Options.
4 Choose a power option. Power options include settings that determine when the computer sleeps or
hibernates, and the overall level of energy savings versus performance.
Turning off the monitor for power savings
If you are leaving for some time but want to keep the computer running, you can turn off the monitor for
further power savings.
ꢀ Press the function (Fn) key on the keyboard, and simultaneously press the F9 key to turn off the monitor.
The computer continues to run.
ꢀ Press Fn + F9 again to turn the monitor on.
Adjusting Screen Display
Adjust screen display features:
1 To make adjustments to your screen, tap the Start button, Control Panel, and then tap
Appearance and Personalization.
2 Choose an option to change the look of your desktop.
You can choose to change the desktop background or the screen saver. There is an option to turn high
contrast on or off, various options to accommodate low vision, and more.
To change screen brightness using the keyboard:
ꢀ Press the Fn key on the keyboard and simultaneously press the F10 key to reduce screen brightness.
ꢀ Press the Fn key and simultaneously press the F11 key to increase brightness.
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To turn off the monitor from the keyboard:
ꢀ Press the Fn key and simultaneously press the F9 key to turn off the monitor if you are leaving for some
time. The computer continues to run; this is a power-saving feature.
ꢀ Press Fn + F9 again to turn the monitor on again.
Installing a Security Lock
A security lock (sold separately) enables you to secure your computer from theft and unwanted changes.
A security lock is a key lock device that has a wire cable attached. You attach one end of the cable to your
desk (or other stationary object) and the other to the security slot on the computer. Secure the security lock
with the key.
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Cleaning the HP TouchSmart PC Screen
Before cleaning the touch screen, you must disable it by turning off the computer. If the computer is not
turned off, the touch screen is enabled, and you could lose data while cleaning it.
For optimal touch performance, the HP TouchSmart PC screen requires periodic cleaning to remove any
particles on the sides and surface of the screen. The touch screen has a glass surface that can be cleaned
by using the cleaning cloth that came with your HP TouchSmart PC. You can also use a soft cloth or paper
towel dampened with a typical household glass cleaner to clean the touch screen.
To achieve the best touch sensitivity, keep the screen clean from foreign objects. Avoid excessive dust
accumulation on all sides and edges of the screen.
To clean the touch screen:
1 Turn off the computer. Tap the Start button, and then tap Shut Down.
2 Disconnect the power cord from the wall.
3 Spray a small amount of a mild glass cleaner onto the cleaning cloth that came with your
HP TouchSmart PC. You can also use a soft cloth or paper towel dampened with a typical household
glass cleaner to clean the touch screen.
4 Wipe the surface and each side of the touch screen to remove any dirt, fingerprints, or other debris
that could hinder the touch recognition of the screen.
CAUTION: Do not spray or place the cleaner directly on the screen; spray the cleaner into the
cloth, and then wipe the sides and surface of the touch screen.
Do not use an abrasive cleaner or cloth when cleaning the sides or the surface of the screen,
because this could cause damage to the touch screen.
.
Using the HP TouchSmart with Safety and Comfort
Before you begin using the computer, arrange the computer and your work area to maintain your comfort
and productivity. Refer to the Safety & Comfort Guide for important ergonomic information: visit
www.hp.com/ergo on the Web.
WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes
proper workstation setup, posture, and health and work habits for computer users. It also
provides important electrical and mechanical safety information.
Locate the TouchSmart monitor in the room to minimize glare from the screen. You can also reduce glare by
tilting the monitor.
The TouchSmart screen can be used as an input device; therefore, the monitor should be placed so that
your shoulders and neck are comfortable.
The monitor may need to be moved close to your body to keep your shoulders relaxed while you are
touching the screen. Keep your shoulders low and your upper arm close to your body when you touch the
screen. The more the screen is used for input, the more important this is. One way to move the monitor
closer to you is by placing the keyboard under the monitor.
You can position the monitor in a variety of ways to provide a balance between relaxing your shoulders
and keeping your head balanced comfortably over your neck. If you feel discomfort in your shoulders, try
moving the monitor closer to your body or lowering the height of the monitor by lowering the work surface.
If you feel discomfort in your upper back muscles and neck, try increasing the height of the monitor by
increasing the work surface height.
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The following graphic shows correct body and monitor positioning:
The following graphic shows incorrect usage:
Recycling Your Old Computer Hardware
Disposing of electronic waste responsibly has been an HP priority for more than 20 years. If this computer
HP can help you dispose of your old computer with minimum impact on the planet.
The recycling option is not available in all countries/regions.
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Software Overview
What Is HP TouchSmart Software?
The HP TouchSmart software suite comes preinstalled on your new computer. HP TouchSmart is designed to
maximize the touch features on your new computer. You can personalize HP TouchSmart for quick access
to your favorite online programs, the Web, and RSS feeds. From the HP TouchSmart homepage, quickly
view your photos, watch videos, play music, or search the Internet with a few taps.
help you navigate through all the software features.
Opening HP TouchSmart from the Windows desktop
When you first turn on your computer, the Windows 7 desktop opens. To open the touch-friendly
HP TouchSmart software, press the HP TouchSmart button on the lower right side of the computer,
Or
Double-tap the HP TouchSmart shortcut icon on the desktop.
Navigating HP TouchSmart
Use touch or the wireless keyboard and mouse to select and deselect items in HP TouchSmart. The
following table shows additional ways to access and navigate programs within HP TouchSmart:
Action
Description
Go to HP TouchSmart
homepage
Tap the House icon to go to the
HP TouchSmart homepage.
Minimize or close
HP TouchSmart
Tap the Minimize (–) button or
Close (X) button on the HP TouchSmart
homepage.
Go back to a previous
window
Tap the Back Arrow button.
Personalize your
HP TouchSmart homepage
Tap the Personalize button on the
HP TouchSmart homepage.
Control music (Play,
Pause, Skip or Back)
Tap the music controls at the top right of
the window.
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Action
Description (continued)
Go to the Windows
desktop
Tap the Windows 7 icon in the
upper-left corner to minimize
HP TouchSmart and go to the Microsoft
Windows desktop.
Scroll browsing
To quickly scroll left and right or up and
down, you can touch and drag your
finger across the screen in the direction
you want to scroll.
There must be enough items for scrolling
to work.
Tile View browsing
Fan View browsing
Drag your finger across the tiles to
browse through them, and then tap a
tile to open it.
There must be enough items for scrolling
to work.
Browse your photo, music, and video
collections by using the Fan View. From
the HP TouchSmart media views, tap the
Fan icon in the bottom-right corner,
drag the fan left or right, and then tap
an item to open it.
Move an HP TouchSmart
tile to a new location
Press and drag a tile up or down, and
then left or right, to move it to a new
location on the HP TouchSmart window.
Drag and drop songs to
create a playlist
Press and then drag an item first up or
down at a right angle and then over to
the playlist area. You know that the item
is selected when a disc icon appears.
Resize a note or a photo
(including in Canvas)
using two fingers
Touch two fingers at the same time on
the tiles, and move the fingers apart to
make a tile larger.
Move the two fingers together to make
a tile or photo smaller.
Use Windows Input Panel
(onscreen keyboard)
Tap inside a text box and the onscreen
keyboard appears. If a pencil and pad
icon appears, tap the icon. Then use the
onscreen keyboard to enter text.
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CAUTION: Because the HP TouchSmart touch screen uses a sensitive touch technology, to avoid
damaging the touch screen, do not apply pressure on the front of the display bezel or around
the screen borders.
CAUTION: To achieve the best touch sensitivity, keep the screen clean of foreign objects. Avoid
excessive dust accumulation on all sides of the screen.
CAUTION: Like any other home electronic product, keep the HP TouchSmart PC away from
liquids or a harsh environment that contains excessive dust, heat, or humidity.
Touch Techniques Outside HP TouchSmart Software
To use software and navigate the Windows desktop, you can use the touch screen, keyboard, mouse, or
remote control (included with select models only).
Some tasks, such as HP TouchSmart programs, browsing the Internet, or accessing your favorite programs,
are better suited to the touch screen. Others are better suited to the keyboard. When you use the Windows
Media Center program to watch and record TV programs, the remote control is the best choice.
NOTE: Software that you purchase and install separately is accessible by the touch screen, but some
programs may be easier to use with a keyboard or mouse.
Tablet input panel (onscreen keyboard)
Use the tablet input panel (onscreen keyboard) to enter text using touch. It can also recognize your
handwriting and convert it to typewritten text.
Access an input panel by tapping inside an input dialog, and then tapping the keypad icon to open the
handwriting, touch, and text input tool. If you do not see the input panel or if you want to adjust your touch
settings, tap the Start button, tap Control Panel, tap Mobile PC, and then tap Pen and Input
Devices. Select the setting to enable the Input Panel.
You can also tap the Start button, tap All Programs, tap Accessories, and find the input panel.
NOTE: Handwriting recognition is not available in all languages. If your language is not available, you
can use the onscreen keyboard to enter text.
HP TouchSmart Tiles
When you open HP TouchSmart software, you see a row of large tiles and a row of small tiles below that.
Tiles are shortcuts to software programs, features in HP TouchSmart, or links to Web sites. Use the large tile
area for programs you use often, and use the small tiles for the rest of your program shortcuts.
Move these tiles around with your finger by dragging a tile up and out of a row and dropping it to a new
location. The tile appears as a transparent image as it moves. You can move the large tiles down to the
small tile area or the small tiles up to the large tile area.
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Except for the Music tile, applications close as they are dragged to the lower tile row. You can play and
control music at any time by using the music icons that appear at the top right of the screen.
Creating new tiles
1 Open the HP TouchSmart homepage by clicking the HP TouchSmart icon.
2 Tap the Personalize button.
3 Select Create a new tile.
4 Select HP TouchSmart Program, tap Windows Program or Websites, and then tap Next.
5 Select Choose from a list to show a list of all software programs in your Programs folder.
6 Select the software to add and then tap OK.
7 In the Tile Name box enter a name for the tile. Usually, the program name automatically appears.
8 Place a check mark in the Icon check box to display the program icon in the tile, and then tap OK.
Your program shortcut appears as a small tile on the bottom of the HP TouchSmart homepage.
9 Tap OK to return to the HP TouchSmart homepage.
Adding a tile for a favorite Web site
To make your touch views more efficient, add some often-visited Web sites to either the large tile or the
lower, small-tile area. You can also add RSS feeds after you subscribe to them from a Web site.
1 Open HP TouchSmart, and tap the Personalize button.
2 Select Create a New Tile.
3 Select Websites, and then tap Next.
4 Type in the URL for the Web site of your choice, starting with www or the equivalent (for example,
favorites.
5 The option to check the box to display the Web icon may be grayed out if one is not available. You
can choose an icon from those displayed below the check box instead. Otherwise, it will display a
sample Web page. Your Web site link appears as a small globe in the small tile area on the bottom of
the HP TouchSmart homepage.
6 Tap OK to return to the HP TouchSmart homepage.
Your Web site link will display in the HP TouchSmart Browser.
Viewing hidden tiles
To view a hidden tile:
1 From the HP TouchSmart homepage, tap the Personalize button.
2 In the list of tiles, tap a tile that is disabled.
3 Tap Show in the Visibility field.
4 Tap Done to save your changes and return to the HP TouchSmart homepage.
The tile you enabled is now visible.
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Hiding tiles
To temporarily hide a tile:
1 From the HP TouchSmart homepage, tap the Personalize button.
2 In the list of tiles, tap a tile that is enabled.
3 Tap Hide tile in HP TouchSmart in the Visibility field.
4 Tap Done to save your changes and return to the HP TouchSmart homepage.
The tile you disabled is now hidden from view.
Deleting tiles
1 From the HP TouchSmart homepage, tap the Personalize button.
2 Select Delete, and then tap Yes.
3 Tap Done.
Only the shortcut is deleted from the Tile View. The program itself is not deleted.
Changing tile icons or color
1 From the HP TouchSmart homepage, tap the Personalize button.
2 Choose a tile color, or to change a tile icon, tap the Change button and choose an icon.
3 Tap Done.
HP TouchSmart Tutorials
Tap this tile to watch new HP TouchSmart tutorials. Get the basics, or browse through the menu to find a
subject you want to learn more about.
HP TouchSmart Browser
Not available in all countries/regions
HP TouchSmart Browser is a simple viewer for displaying live content in your HP TouchSmart homepage. Its
®
interface is different from the Internet Explorer interface, and can be more useful. Use it in a large tile to
monitor your favorite Web sites as they change content throughout the day.
The HP TouchSmart Browser supports only standard HTML pages. It does not support other display formats,
such as RSS feeds. To view RSS feeds, use the HP TouchSmart RSS feed tile.
If you are doing heavy Web surfing, and using sites with a lot of pop-ups, or downloading files
with secondary dialog boxes, use Internet Explorer or another standard browser. Internet
connection is required.
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RSS Feeds
Not available in all countries/regions
RSS is a more efficient way of getting information from Web sites and blogs. Instead of searching for
updated news and information, you receive updates in the form of a live feed, called an RSS (really simple
syndication) feed. Some RSS feeds distribute other types of digital content, including pictures, audio files,
videos, or updates to view when you choose.
HP TouchSmart includes an RSS Feed Reader where you view feeds from Web sites. You can add an RSS
Feed tile by adding a new tile and choosing RSS Feed.
To subscribe to an RSS feed in Internet Explorer:
1 Tap the Start button, and then tap Internet Explorer.
2 Tap the Feeds button to discover feeds on the Web page. Often this is an orange icon.
3 Tap a feed.
4 Tap the Subscribe to this Feed button.
5 Type a name for the feed, and then select the folder where you want to create the feed.
6 Tap Subscribe.
7 Open HP TouchSmart, and tap the RSS feeds tile to view your RSS feeds.
You might have to add a tile and choose RSS Feed if you do not already have an RSS tile.
8 Tap the feed title to display it in the RSS reader window. If you tap the arrow button on the feed
window, it opens in Internet Explorer outside of HP TouchSmart. When you close the feed, the
HP TouchSmart RSS feed window opens.
Keep in mind that RSS feeds take up resources. If you are performing a task and you find you are getting a
slower response from the computer, you might try turning off the RSS feeds.
HP TouchSmart Photo
View and edit your photos, create slideshows, and print photos with HP TouchSmart Photo. If you have an
Internet connection and a Snapfish account, you can upload your photos to share with others. The Upload
button in TouchSmart Photo links to the Snapfish Web site. (Snapfish is not available in some
countries/regions.)
Use two fingers to resize a photo. Touch two fingers at the same time on the photo, and move the fingers
apart to make a tile larger.
Move the two fingers together to make a tile or photo smaller.
To rotate a photo, enlarge it by placing your thumb and forefinger at the center of the photo, and use a
spreading motion. Tap the rotate arrow at the bottom of the photo. You can also use the Rotate button on
the right pane. When you make a slideshow of your photos, rotate your photos so each photo appears in
its correct orientation.
From HP TouchSmart, you can access photos stored anywhere on your hard drive.
HP TouchSmart Photo supports the .jpg file format.
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Photo library
You can view any photos you have on your hard drive with HP TouchSmart Photos. To get photos from your
camera:
1 Remove the memory card from your camera, and insert it into the memory card reader on the lower-
right side of the computer. (Alternatively, use the USB cable that came with the camera, and connect
the cable to the camera and then to a USB port in the computer.)
The HP TouchSmart view minimizes automatically and a Microsoft dialog appears.
2 Tap Open folder to view files.
3 Tap the Start button.
4 Tap Pictures.
5 Use an existing folder, or create a new folder, and then with your fingertip, drag and drop the pictures
you want into the folder.
6 Return to the HP TouchSmart view by tapping the house icon in the taskbar.
7 Open the Photos tile.
8 Tap Folders in the top menu, and select the folder where you dropped your photos.
9 View your photos.
To preview your photos from your camera memory card directly from the HP TouchSmart homepage (but
not download them):
1 Tap the back arrow in the upper-left corner of the HP TouchSmart window.
2 Tap Removable Disc.
3 View your photos directly from the memory card.
Slideshows
Be sure you name your slideshow and then tap Save, or the slide show will not be saved. To make a
slideshow:
1 From the HP TouchSmart homepage, tap the Photo tile.
2 Choose the source location for your slideshow: Dates, Folders, All Photos, or Removable
Drive.
3 If you want specific photos in your slideshow, create a folder that contains those photos only.
4 Tap the Play Slideshow button in the lower menu.
As you watch the slideshow, onscreen controls disappear. Tap the screen to make them reappear.
5 Adjust slideshow settings by tapping the Settings button, and selecting your settings.
Examples of HP TouchSmart Photo settings include a feature that fades or moves the photo while
transitioning to the next photo, and timing between photos (the default is 5 seconds).
6 Enter a name for the slideshow in the text box.
7 Tap Save.
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Hiding photos
You can hide some of your photos so they do not show up in HP TouchSmart Photo.
1 From your Windows desktop, browse to the photo or folder you do not want to show in the Photos tile
in HP TouchSmart Photo.
2 Right-click the photo, and click Properties.
3 Click the General tab, and Attributes, click Hidden.
You can still see hidden folders in Windows if you want, by following these steps:
1 Click the Start button.
2 Click Control Panel, and then click Appearance and Personalization.
3 Click Folder Options.
4 Click the View tab.
5 Under Advanced settings, click Show hidden files and folders, and then click OK.
Creating (burning) a CD or DVD of photos
HP TouchSmart Canvas
The Canvas tile is a virtual interactive collage. Open the Canvas tile and create collages of photographs.
Share collages with family, make a poster, or use a collage as your computer desktop background. At the
lower part of the tile, tap one of the folders of photos. Tap the fly-out menu that comes up, and drag the
picture you want onto the canvas to add it to the collage. Use a two-finger touch to rotate or resize photos.
Tap a free area on the canvas, and draw a circle around several photos. Then, use the tag feature to tag
the photos. This is an efficient method of tagging a variety of photos at once.
Tap the top color bar to open a screen to manipulate photos. After you create a collage, be sure to save it.
HP TouchSmart Music
HP TouchSmart Music lets you organize and play your music easily. Browse your music collection by
album, artist, genre, song, or playlist. You can also play CDs, view song titles and album art, and create
editable playlists.
Unlike other HP TouchSmart tiles, if you have music playing and drag the music tile to the lower tile row,
your music still plays, and control buttons are still visible.
HP TouchSmart accesses your music from the Music folder on your hard drive (you can access this folder by
tapping the Start button, and then Music). If you have downloaded iTunes and have an iTunes account
(not included), the iTunes folder resides in this Music folder also.
Using the Settings button, choose to access your music from either your Music folder on your hard drive,
or from your iTunes folder. You cannot view both libraries at once. The iTunes choice is disabled if you have
not downloaded iTunes.
HP TouchSmart Music supports the following music file formats: .mp3, .wma, .wav, .aac, .m4p, and .m4a.
NOTE: You must install iTunes (not included) and create an account to enable HP TouchSmart to support
.m4p and .m4a file formats.
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Moving music files into HP TouchSmart Music
First, put music files on your hard drive in your Music folder:
1 Click the Start button, and click Music.
2 Navigate to the library where you want your music stored—either the Music folder or the iTunes folder
within the Music folder—and open the library.
3 Put music into the Music folder or the iTunes folder within the Music folder in several ways:
ꢀ Buy or download free music from the Internet.
ꢀ Transfer music from CDs you own (drag and drop, or cut and paste).
ꢀ Transfer music from an existing library on another computer (by transferring with an external USB
drive, connecting the USB drive to the computer, and then dragging and dropping the files into the
Music folder).
Next, choose from where HP TouchSmart Music will show music files:
4 From the HP TouchSmart homepage, tap Music.
5 Tap Settings, and then tap either Use HP TouchSmart Media library (which is the Music folder
on your hard drive) or Use my iTunes library.
NOTE: iTunes does not come preinstalled. To use iTunes, you have to have access to the Internet, and
download and set up an account with iTunes.
You can see all files from the music folder you chose in HP TouchSmart Music.
Moving songs from iTunes into HP TouchSmart Music
HP TouchSmart can play music from only one music library at a time. HP TouchSmart Media Library is the
default library. To access songs from iTunes (not preinstalled, downloaded separately) and add them to
your music library:
1 Download iTunes to your hard drive from www.apple.com/downloads (Internet access
required).
2 Set up an iTunes account.
3 Open the TouchSmart Music window by tapping the Music tile.
4 Tap Settings, and select Use my iTunes library.
5 Tap Save.
Album art
Sometimes album art or other album information does not transfer during the music transfer process. In this
case, you can find the missing album information. This procedure requires Internet access.
To find album art when it is missing:
1 From the Windows desktop, tap (or click) the Start button, tap Windows Media library or
iTunes.
The albums appear in the library.
2 Search for the album that did not have artwork.
3 Place your cursor over the blank CD (the album with no cover art), and right-click.
4 In the pull-down menu, click Find Album Info.
The application accesses the Internet to find the album.
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5 Press Finish when the album is identified, and wait while the album information downloads (cover
art, date of production, and more).
You can also create your own art:
1 Find a piece of art on the Internet and download it to your hard drive.
You might find the artwork of the original CD cover, and choose that.
2 Open your Music folder and find the album that does not have artwork.
3 Drag and drop, or cut and paste, the art to the blank CD icon in your Music folder.
To find album art for music stored in the iTunes library:
1 Navigate to the iTunes store and sign in.
2 From the Advanced menu, select Get Album Artwork and follow the directions.
Creating and editing playlists
Create a playlist by simply dragging songs to the Playlist window.
1 Open HP TouchSmart, and select the Music tile.
2 Select Album, and then select an album that contains the songs you want to add.
3 You can drag an entire album into the playlist on the right. Or, tap on the album to open it, and then
drag individual songs into the playlist.
4 To quickly add several selections, tap Add to List. Green circles with a + (plus sign) appear next to
each song in song list view, and next to each album in album tile view.
5 Tap the + (plus sign) next to a song to add it to the playlist. Repeat until the playlist is complete.
6 To rearrange songs in the playlist, drag the song out of the list, and drop it into a different position.
7 To delete a song from the playlist, touch and drag it to the Trash icon.
8 Tap Save as Playlist.
9 Name the playlist.
10 Tap Save.
Your playlist opens. You can close it, delete it, or edit it.
IMPORTANT: Be sure you save your playlist if you want to keep it.
11 After you create a playlist and save it, you can clear the playlist window by tapping Clear All.
NOTE: Up to 500 songs can be added to a playlist. If you try to add more than 500, a message appears:
Maximum number of songs in Playlist. Delete one or more items in Playlist before adding new songs. You
can either delete songs, or start another playlist.
Deleting songs
To delete a song from your music library, navigate to your hard drive (from the Windows desktop), open
the Music folder where you added your music, and delete it from there.
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Music Store
Not available in all countries/regions. Internet connection required.
The Music Store option within the Music tile gives you free access to millions of songs. If you do not have a
subscription to Rhapsody, you can still hear 30 seconds of any song in its catalogs. With a (free)
subscription to Rhapsody (select locations only), you can search for music by What’s New, Genres,
Channel Guide (radio stations), Playlists, or your own custom playlists. You can also access playlists from
people within the music community, editors, and celebrities. You can also find out more about any artist
you are listening to.
Creating (burning) a CD or DVD of music or photos
*
To record, or burn , a CD of your songs, you must use a CD recording program, such as CyberLink
Power2Go or Windows Media Player, which you access through your Windows desktop.
To create CDs and DVDs of your music or photos using CyberLink software:
1 Tap the Start button, tap All Programs, and then tap CyberLink DVD Suite Deluxe.
2 Select the type of media you are using.
3 Under Select Source, navigate to your music or photos folder (wherever you store your music or photos
on your hard drive).
4 Add music or photos by selecting each file, and clicking the red plus/add (+) icon to add the file.
The file is added to the lower pane.
5 After you add at least one file to the lower pane to record on your CD or DVD, the Burn a Disc icon
is enabled at the top icon bar. Tap that icon when you have added all the files you want to record.
6 In the dialog that opens, choose the media settings you want, and select Burn.
A message appears if you have not inserted a writable disc, telling you to do so now.
7 Insert a CD or DVD.
The burning process starts.
HP TouchSmart Video
With HP TouchSmart Video, make your own videos using the built-in webcam, play the videos, and then
upload them to YouTube (not available in some countries/regions). YouTube requires an Internet
connection.
HP TouchSmart Video also allows you to play videos from your own video camera, and upload them to
YouTube or burn them onto a CD or DVD to share. You can access videos stored anywhere on your hard
drive.
HP TouchSmart Video supports the following video file formats: .mpg, .mpeg, .dvr-ms, .wmv, .asf, and .avi.
* HP supports the lawful use of technology and does not endorse or encourage the use of our products for purposes other
than those permitted by copyright law.
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Webcam and microphone
A built-in webcam and microphone array are located at the top of your computer. Use them to capture
videos and have video chats and conference calls using instant messaging software (download the instant
messaging software of your choice; it is not included with HP TouchSmart).
The webcam (A) and microphones (B) are at the top center of the computer. To adjust the viewing angle of
the webcam shot, tilt the screen, or use the webcam adjustment lever (C) just behind the webcam. For
optimal sound recording, you should be within one-half meter (2 feet) from the HP TouchSmart computer.
C
A
B
B
Capturing webcam video and snapshots
Use HP TouchSmart to record video and take snapshots. Use the YouTube button to upload videos.
NOTE: The YouTube Web site is not available in all countries/regions. YouTube requires an Internet
connection, and you must set up an account.
Outside HP TouchSmart software, you can also use CyberLink YouCam software (select models only) to
capture webcam video and snapshots. CyberLink YouCam allows you to add special effects to your videos,
e-mail videos to your friends, and upload your videos to YouTube.
To use CyberLink YouCam:
Tap the Start button, tap All Programs, tap CyberLink YouCam, tap CyberLink YouCam; then tap
Tutorials, or tap the Help icon (?) to access the Help menu.
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Making a video
1 To access the webcam, tap the Video tile to start.
2 At the bottom of the window, tap the Webcam button.
3 A viewing box opens on the screen and displays what the webcam sees; tilt the screen or move
yourself to get a better view.
4 If you need time to set up, tap the 3 Second Delay check box. Tap it again if you want to turn off the
feature.
5 Tap Record.
6 When the video is finished, tap Stop Recording. To review the video, tap the Play video.
7 On the right side of the screen, tap Keep or Discard to keep or discard the video.
8 If you tapped Keep, tap Cancel to exit the webcam feature.
9 Find your new video.
The file name reflects the date and time of recording.
10 You can rename the file either in Windows 7 or in HP TouchSmart Video.
The webcam resolution is VGA 640 x 480.
Video playlists
You can organize your videos by creating video playlists, much as you might with music.
NOTE: You must save your playlist if you want to keep it. Name it first, and then the Save button is
enabled, according to this procedure.
1 From the HP TouchSmart homepage, tap the Video tile.
2 At the bottom of the screen, tap Create Playlists.
3 Open a video folder that contains videos you want to add to the playlist.
4 Drag and drop each video you want into the Create Playlist pane, or tap on the green plus sign at
the top of each video to add it.
5 If you want to select videos from multiple folders, tap the return arrow and select another folder.
6 When you are done, tap the text field toward the bottom of the playlist pane to enable it.
7 Type a playlist name.
8 Tap Save.
Transferring videos to the computer
1 Connect your camcorder to the computer by using a USB connector, and follow the onscreen
instructions to transfer videos to your hard drive.
Or
Download videos from the Internet.
2 After you add your videos to the computer, view them in HP TouchSmart Video.
HP TouchSmart Video can play videos stored anywhere on your hard drive.
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Uploading videos to YouTube
The YouTube Web site is not available in all countries/regions.
You must create an account with YouTube before you can upload your videos to YouTube (select models
only). You can set up an account with YouTube from HP TouchSmart Video.
1 Open HP TouchSmart, and select the Video tile.
2 Select Dates or Folders.
3 Tap the video you want to upload to YouTube.
4 Tap Upload to YouTube.
5 Follow the onscreen instructions to create a YouTube account, or you can enter your name and
password if you have an existing YouTube account.
6 Follow the onscreen instructions to name your video and complete the process of uploading your video
to YouTube.
Videos uploaded to YouTube are limited to 10 minutes length.
Recording home movies
You can use the CyberLink DVD Suite to record videos to disc. Tap the Start button, All Programs,
CyberLink DVD Suite, select the Video icon to start the recording program, tap the Help menu, and
then tap Help.
Video chats and conference calls
To set up a video chat, you must have a connection to the Internet, an ISP, and software that enables you to
make video calls over the Internet. As with chat or instant messenger software, you can use this kind of
software to chat with one or more people at a time. The software may require a separate subscription, and
may not be included with HP TouchSmart.
Before you can set up a video chat:
1 Download and set up an account with an Internet messenger or video phone call program (or set up
an account with Windows Live Messenger—MSN Hotmail, MSN Messenger, or Passport will work—
which is included in select models of HP TouchSmart). The person you are calling must have the same
video calling software.
2 Open your video phone calling program (for example, Windows Live Messenger).
3 Find the Audio and Video setup, which is usually in the Tools menu (in Windows Live Messenger,
find the Tools menu by clicking Show menu. The Show menu button is in the upper right corner of
the window, and is a small down-arrow icon.).
4 Click Next when prompted, and if you do not have external speakers, choose SoundMAX
Integrated speakers.
5 Set your volume, and click Next.
6 Select your microphone; if you do not have an external microphone, choose SoundMAX
Integrated microphone, and click Next.
7 Choose HP Webcam as your video, and follow the rest of the instructions.
8 Click Finish.
9 Open the client and follow the directions to start a video chat.
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HP TouchSmart Movie Themes
With the Movie Themes option on the Video tile, you can make your movies have the same look and feel
as some of your favorite films. Tap the tile to open it, and view your options, such as a classic black and
white look, or a science fiction look and feel.
HP TouchSmart Calendar
HP TouchSmart Calendar is a calendar where you manage your (and your family’s) schedule. You can
view and print scheduled events.
In the Calendar tile, you can import or export events to store in an industry-standard calendar file format
(an .ics file) stored in a location you choose on your hard drive.
HP TouchSmart Notes
With HP TouchSmart Notes, you can create text notes and voice notes using touch, the keyboard, a video,
photos, or by recording your own voice. This is a fun way to make notes to yourself or others who use the
computer.
Handwritten or typed notes
Written notes can be typed or handwritten by touch. Use this feature like you would use sticky notes to your
family or yourself.
1 Open HP TouchSmart, and select the Notes tile.
2 Select the Notepad icon at the bottom of the window.
3 Select a paper color by selecting the Paper icon on the left, and then select a font color by selecting
one of the pen colors on the right.
4 Select a tool to enter your text and graphics:
ꢀ Select the Pen icon to use your finger.
ꢀ Select the ABC icon to use your keyboard, and then press the drop-down arrow to select a font.
ꢀ Select the Eraser tool to erase a handwritten message and start over.
5 Enter your text by using the tool you selected. You can use more than one tool to create each note. For
example, you can type a message and then draw something on the same note.
6 When you are finished, tap Done. Your note appears on the Notes bulletin board.
Voice notes
1 Open HP TouchSmart, and select the Notes tile.
2 Select the Microphone icon at the bottom of the screen.
3 Tap the Record button to record a short message.
4 Tap the Stop button to stop recording your message.
5 Tap the Play button to review your message.
6 Tap Keep or Cancel. Tap Done to save the voice note.
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Deleting notes
To delete a note:
1 Open HP TouchSmart, and select the Notes tile.
2 Press and drag the note to delete into the Recycle Bin in the bottom right corner of the window.
3 Tap the Recycle Bin icon to open it, tap to select the items you want to delete, and then tap the
Delete Selected button.
4 Tap Done.
To restore a note (you can do this only if you have not deleted the file from the Recycle Bin):
1 Open the Recycle Bin.
2 Select the note you want to restore (by tapping it).
3 Tap the Restore Selected button.
HP TouchSmart Weather
Not available in all countries/regions
Through the Settings button, you can set up a tile to give a two-day forecast for any city or ZIP code.
1 From the HP TouchSmart homepage, select the Weather tile.
2 Tap the Settings button.
3 Tap in the Set Location box, and then use your keyboard or the onscreen keyboard to enter a city,
state, ZIP, or postal code.
4 Tap the Search button. Choose the city to display in the Select Your City box.
5 Select Fahrenheit or Celsius.
6 Tap OK to confirm the settings.
Tap the House icon to return to the HP TouchSmart homepage.
HP TouchSmart Clock
Personalize your TouchSmart clock to show the time for one, two, or three different time zones.
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HP TouchSmart Recipe Box
Not available in all countries/regions. Internet connection required.
The Recipe Box tile is an interactive way to have your computer dictate recipe ingredients and procedures
while you cook. As you do the preparation and cooking, the computer talks you through it. If you need
more time, you tell it to stop, and then when you are ready, it continues from where it left off.
The computer needs to be fairly close to the kitchen for the interactive feature to work well. Alternatively, a
Bluetooth connection allows interaction from a much greater distance. To enable a Bluetooth connection,
tap Settings and tap Next through the Bluetooth wizard to set up your headset. When you connect the
next time, you automatically connect to the previous Bluetooth headset selected. You can also do a quick
search for other Bluetooth devices.
First, choose a category, such as Desserts, Meals, Seafood, or Starters. You can add other
categories and choose an icon to attach to that category, and then you can edit it later. Choose the dish
you want to make.
Tap the information guide to enable voice commands. The information guide recites all ingredients and
then the procedures. You do not need to refer to a recipe; you get it all by the HP TouchSmart voice
instruction. The instructions stop after each line, so you can complete the procedure at your own pace.
When you say the command to Start, the guide gives you the recipe, but stops after each line until you say
Continue.
You can ask the guide to Repeat, and the guide repeats from the last line. You can also choose to have the
guide read the entire recipe.
You can also add recipes manually, or copy and paste them. Or browse for a recipe on the Internet from a
selected list of online recipes.
If you are the kind of cook who edits your recipes, you can also edit recipes and then save them for your
archives.
HP TouchSmart Twitter
Not available in all countries/regions
Twitter requires an Internet connection and a Twitter account. Join the twittering crowd with the HP, touch-
friendly version of Twitter. Send short text messages to your friends and followers. Find out what they’re
talking about.
In the Search field, you can enter a current or favorite movie, a news event, or a question, such as how to
train for a marathon, and you can see comments and opinions from the entire Twitter community—outside
your own Twitter friends and family.
Click Settings to configure your account details such as how to receive notices, and how to customize
your account’s design.
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HP TouchSmart Netflix
Not available in all countries/regions
An Internet connection and a Netflix account is required. With Netflix you can instantly watch movies
(even some new releases) and TV episodes streamed from Netflix to your computer. Tap the tile to open it
and follow the directions.
Live TV
Select models only. TV tuner required.
With Live TV you can watch local TV and cable content. The tile contains an electronic programming guide
so you can easily find TV programs. Use the digital video recorder (DVR) function to record your favorite
*
shows.
HP TouchSmart Link
With TouchSmart Link software you can transfer photos and contacts from your mobile phone to your
HP TouchSmart PC using Bluetooth wireless technology that comes with the mobile phone.
HP TouchSmart Link works with mobile phones that support the FTP/Obex file transfer protocol. All
Windows Mobile OS phones should work with HP TouchSmart Link.
Updating Software
Software Quick Reference Table
In addition to the HP TouchSmart software suite, you may have the following programs installed. Some of
the software listed in the following table is included with select models only. This is not a complete list of all
the software included with your computer.
To open any of these programs, tap the Start button, All Programs, select the program folder (for
example, DVD Play), and then tap the program name to open the software.
With this
program:
You can:
DVD Play
ꢀ Play DVD movies, video CDs (VCDs), and Blu-ray discs.
ꢀ Use the Zoom and Pan features.
ꢀ Create viewing bookmarks.
CyberLink DVD
Suite
ꢀ Includes various programs, such as: Power2Go, YouCam (select models only),
LabelPrint, and PowerDirector. See the programs listed in this table for more
details about the program features.
* Availability of signals limited by the strength and accessibility of the originating TV signal, location and other
factors. Performance issues may arise, and do not constitute defects in the product.
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With this
program:
You can: (continued)
CyberLink
Power2Go
ꢀ Record data and music files.
ꢀ Record a copy of an existing music or data CD for use on your computer.
ꢀ Create customized music CDs from CDs in your collection, or from .wav,
.mp3, or .wma files. You can play these CDs on your home or car stereo.
ꢀ Copy and share data files.
ꢀ Create archive CDs or DVDs from files on your computer.
ꢀ Copy video files.
ꢀ Verify that the disc has been created without errors.
CyberLink YouCam
ꢀ Capture and edit webcam video and snapshots.
ꢀ Upload your videos to YouTube. (The YouTube Web site is not available in all
countries/regions.)
ꢀ Start a video chat.
ꢀ Send your videos to friends and family.
CyberLink LabelPrint ꢀ Print labels to attach directly to a disc.
ꢀ Create song title inserts for your CD cases.
CyberLink
PowerDirector
ꢀ Record movie files to create VCDs and DVDs that you can play on some DVD
players.
ꢀ Copy and share video files.
ꢀ Capture video files.
ꢀ Edit video files.
HP Advisor
ꢀ Quickly organize the Web links you want to keep available to you on your
desktop.
ꢀ Comparison-shop by using the convenient shopping search engine.
ꢀ Get HP software and driver updates.
ꢀ Get important messages from HP.
ꢀ Access PC Health and Security and PC Help tools.
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Remote Control
Using the remote control
Select models only
The remote control works with Windows Media Center and other software. This remote control helps you
navigate on the computer just as a TV remote control helps you navigate cable TV options or control the
playback of a movie in a DVD player.
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Remote control buttons
1 On/Off — Puts the computer into and out
of a power-reduced Sleep mode. It does not
turn the computer off.
2 Visualization — Displays visual imagery
synchronized to the sound of the music
tracks.
3 Music — (Windows Media Center only)
Opens the Music Library window in
Windows Media Center.
4 Radio — (Windows Media Center only)
Opens the FM Radio window in Windows
Media Center.
5 Guide — (Windows Media Center only)
Opens the Television Program Guide.
6 Recorded TV — (Windows Media Center
only) Opens the recorded TV window where
recorded TV programs are displayed.
7 Arrows — Move the cursor to navigate
and select actions.
8 DVD menu — Opens the Play DVD
window in Windows Media Center or opens
the main menu of a DVD movie, if available.
9 Back — Returns to the previous window.
10 More Info — Displays available
information about a selected media file and
displays other menus.
11 Start — Opens Windows Media Center
main menu.
12 Volume — Increases (+) or decreases (–)
volume.
13 Mute — Turns computer sound off. The
word Mute displays onscreen when Mute is
turned on.
14 Record — Records a selected television
program and stores it on the hard disk drive.
15 Play — Plays the selected media.
16 Rewind — Moves the media backward at
three speeds.
17 Skip Backward — Moves media
backward 7 seconds or to the beginning of
a music track or a DVD chapter.
18 0 through 9, *, ., # — Enters text and
numbers into a search or text box. Pressing a number button repeatedly toggles through the characters
on that button. Press Enter to select a character.
19 Clear — Deletes the last character entered.
20 LED — Activity indicator light. The LED tells you that the remote control is emitting a signal when you
press a button.
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600
21 A/V source button — For HP TouchSmart
PC game console models only.
22 Picture — (Windows Media Center only) Opens the Pictures Library window.
23 Video — (Windows Media Center only) Opens the Videos Library window.
24 Live TV — (Windows Media Center only) Displays the full-screen view of live TV. Moves a TV
program forward to the end of the pause buffer and resumes playing live TV.
25 OK — Selects the desired action or window option and acts as the Enter key.
26 Aspect — Changes the aspect ratio of the display. Zooms in on the picture three times, and then
returns to the full-screen aspect ratio.
27 Slide Show — (Windows Media Center only) Plays a slide show of all the pictures on the hard
disk drive.
28 Ch+ and Ch– — Changes the TV channels or moves pages up and down, depending on available
options. Moves to the next DVD chapter.
29 Eject — Ejects a CD or DVD.
30 Pause — Pauses audio and video tracks and live or recorded TV programs.
31 Fast Forward — Moves the media forward at three speeds.
32 Skip Forward — Moves the media forward 30 seconds in videos and live TV, one music track, or
one DVD chapter.
33 Stop — Stops the media currently playing.
34 Enter — Selects the desired action, menu, or window option.
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Software Troubleshooting and
System Recovery
Software Troubleshooting
Your computer uses the operating system and installed software programs during normal operation. If
your computer works improperly or stops because of the software, you may be able to repair it.
Some software repairs are as simple as restarting your computer, and others require performing a system
recovery from files on your hard disk drive.
Software repair overview
The most efficient way to repair software problems is simply to restart the computer or turn the computer off
completely and then power it back up again. If this does not work, then explore the following methods for
fixing your computer if you are experiencing software problems:
configuration to a configuration that was in use before the current software problem existed.
reinstallation” on page 52) — Allows reinstallation of the factory-installed software or hardware driver
by using the Recovery Manager program.
deleting all data files you have created, and then reinstalls the operating system, programs, and
drivers.
Updating drivers
A driver is a software program that enables your computer to communicate with an attached device, such
as a printer, hard disk drive, mouse, or keyboard.
Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the
new one does not solve your problem:
1 Click the Start button.
2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device
Manager window.
3 Click the plus sign (+) to expand the type of device you want to update or rollback. (For example,
DVD/CD-ROM drives).
4 Double-click the specific item (for example, HP DVD Writer 640b).
5 Click the Driver tab.
6 To update a driver, click Update Driver, and then follow the onscreen instructions.
Or
To revert to an earlier version of a driver, click Rollback Driver, and then follow the onscreen
instructions.
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Microsoft System Restore
Microsoft Windows 7 includes a feature that enables you to restore your computer configuration to a
configuration that was in use before the current software problem existed. The feature does this by creating
a restore point where it records the computer settings at that time and date.
When a new program is installed, the operating system automatically creates a restore point before it adds
the new software. You can also set restore points manually.
If you experience a problem that you think may be due to software on your computer, use System Restore
to return the computer to a previous restore point.
NOTE: Always use this System Restore procedure before you use the system recovery program.
To start a System Restore:
1 Close all open programs.
2 Click the Start button, right-click Computer, and then click Properties.
3 Choose System protection, System Restore, and then click Next.
4 Follow the onscreen instructions.
To manually add restore points:
1 Close all open programs.
2 Click the Start button, right-click Computer, and then click Properties.
3 Click System protection.
4 Under Protection Settings, select the disk for which you want to create a restore point.
5 Click Create.
6 Follow the onscreen instructions.
For more information about software restore points:
1 Click the Start button, and then click Help and Support.
2 Type system restore in the Search Help box, and then press Enter.
Software program and hardware driver reinstallation
If an individual factory-installed software program or hardware driver is damaged, you can reinstall it by
using the Recovery Manager program (select models only).
NOTE: Do not use the Recovery Manager program to reinstall software programs that came on CDs or
DVDs included in the computer box. Reinstall these programs directly from the CDs or DVDs.
Before you uninstall a program, be sure you have a way to reinstall it. Check that it is still available from
where you initially installed it (for example, discs or the Internet). Or check that the program is in the list of
programs you can reinstall from the Recovery Manager.
To check the list of installable programs in the Recovery Manager:
1 Click the Start button, All Programs, Recovery Manager, and then click Recovery
Manager. If prompted, click Yes to allow the program to continue.
2 Under I need help immediately, click Software Program Reinstallation.
3 Click Next at the Welcome screen.
A list of programs opens. Check whether your program is there.
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To uninstall a program:
1 Close all software programs and folders.
2 Uninstall the damaged program:
a Click the Start button, and then click Control Panel.
b Under Programs, click Uninstall a program.
c
Select the program you want to remove, and then click Uninstall.
d Click Yes if you want to continue with the uninstall process.
To reinstall a program using the Recovery Manager:
1 Click the Start button, click All Programs, click Recovery Manager, and then click Recovery
Manager.
2 Click Software Program Reinstallation.
3 Click Next at the Welcome screen.
4 Choose the program you want to install, click Next, and follow the onscreen instructions.
5 When you have finished reinstalling, restart the computer.
NOTE: Do not skip this last step. You must restart the computer after recovering software programs or
hardware drivers.
Creating data backup discs
Use CD or DVD recording (or burning) software that is installed on your computer to create backup discs of
important information, including personal files, e-mail messages, and Web site bookmarks. You can also
move data to an external hard disk drive.
When writing data to a backup disc, use software that includes write verification functionality. This feature
compares the data on your hard disk drive with the data copied to the disc to ensure it is an exact copy.
Depending on your disc recording software, you may need to manually enable this feature (refer to the
software documentation).
If you encounter recording issues, try alternate media (different types or brands). Also, use the Windows
Explorer tool to view your files and verify content was copied over. To open Windows Explorer, right-click
the Start button, and then click Explore.
Creating system recovery discs
This is a one-time procedure that you should perform while your computer is working properly. If you
encounter problems with your computer later, you can restore it to its original factory settings by using the
system recovery discs that you created. Refer to “Creating recovery discs” on page 54 for details.
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System Recovery
System recovery completely erases and reformats the hard disk drive, deleting all data files you have
created. System recovery reinstalls the operating system, programs, and drivers. However, you must
reinstall any software that was not installed on the computer at the factory. This includes software that came
on CDs included in the computer accessory box, and software programs you installed after purchase.
You must choose one of the following methods to perform a system recovery:
ꢀ Recovery Image — Run the system recovery from a recovery image stored on your hard disk drive.
The recovery image is a file that contains a copy of the original factory-shipped software. To perform a
system recovery from a recovery image, see “System recovery from the Windows 7 Start menu” on
page 55.
NOTE: The recovery image uses a portion of the hard disk drive that cannot be used for data storage.
ꢀ Recovery Discs — Run the system recovery from a set of recovery discs that you create from files
stored on your hard disk drive. To create recovery discs, see the next section.
Creating recovery discs
Complete the procedure described in this section to create a set of recovery discs from the recovery image
stored on your hard disk drive. This image contains the operating system and software program files that
were originally installed on your computer at the factory.
You can create only one set of recovery discs for your computer. Furthermore, the recovery discs you create
can be used only with your computer.
Choosing recovery discs
To create recovery discs, your computer must have a DVD writer.
ꢀ Use DVD+R or DVD-R blank media to create your system recovery discs.
ꢀ You cannot use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL, or DVD-R DL discs
to create recovery discs.
Use high-quality discs to create your set of recovery discs. The verification standard for the recovery disc
creation process is very high. You may see error messages such as Recording failure when writing disc or
Error detected during disc verification.
Your discs may be rejected if they are not defect-free. You will be prompted to insert a new blank disc to try
again. It is normal that some of your discs may be rejected.
The number of discs in the recovery disc set depends on your computer model (typically 1–3 DVDs). The
Recovery Disc Creator program tells you the specific number of blank discs needed to make the set.
The process takes some time to verify that the information written on the disc is correct. You can quit the
process at any time. The next time you run the program, it resumes where it left off.
To create recovery discs
1 Close all open programs.
2 Tap the Start button, All Programs, Recovery Manager, and then tap Recovery Disc
Creation. If prompted, tap Yes to allow the program to continue.
3 Follow the onscreen instructions. Label each disc as you make it (for example, Recovery 1,
Recovery 2).
4 Store the recovery discs in a safe place.
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System recovery options
You should attempt a system recovery in the following order:
1 Through the hard disk drive, from the Windows 7 Start menu.
2 Through the hard disk drive, by pressing the F11 key on the keyboard during system startup.
3 Through recovery discs that you create.
4 Through recovery discs purchased from HP Support. To purchase recovery discs, go to
www.hp.com/support and visit the Software & Driver downloads page for your computer model.
System recovery from the Windows 7 Start menu
If the computer is working, and Windows 7 is responding, use these steps to perform a system recovery.
NOTE: System recovery deletes all data and programs you created or installed after purchase. Therefore,
ensure you have backed up, to a removable disc, any data you want to keep.
1 Turn off the computer.
2 Disconnect all peripheral devices from the computer, except the keyboard and mouse.
3 Turn on the computer.
4 Tap the Start button, All Programs, Recovery Manager, and then tap Recovery Manager.
If prompted, tap Yes to allow the program to continue.
5 Under I need help immediately, tap System Recovery.
6 Tap Yes, and then tap Next. Your computer restarts.
NOTE: If your system does not detect a recovery partition, it will prompt you to insert a recovery disc.
Insert the disc and proceed to Step 7 in the section “Starting system recovery from user-created
recovery discs” on page 56.
7 Under I need help immediately, tap System Recovery.
8 If you are prompted to back up your files, and you have not done so, select Back up your files
first (recommended) button, and then tap Next. Otherwise, select Recover without backing
up your files button, and then tap Next.
System recovery begins. After system recovery is complete, tap Finish to restart the computer.
9 Complete the registration process, and wait until you see the desktop.
10 Turn off the computer, reconnect all peripheral devices, and turn the computer back on.
System recovery at system startup
If Windows 7 is not responding, but the computer is working, use these steps to perform a system recovery:
NOTE: System recovery deletes all data and programs you created or installed after purchase. Therefore,
ensure you back up, to a removable disc, any data you want to keep.
1 Turn off the computer. If necessary, press and hold the On button until the computer turns off.
2 Disconnect all peripheral devices from the computer, except the keyboard and mouse.
3 Press the On button to turn on the computer.
4 As soon as you see the initial company logo screen appear, repeatedly press the F11 key on your
keyboard until the Windows is Loading Files message appears on the screen.
5 Under I need help immediately, tap System Recovery.
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6 If you are prompted to back up your files, and you have not done so, select Back up your files
first (recommended) button, and then tap Next. Otherwise, select Recover without backing
up your files button, and then tap Next.
System recovery begins. After system recovery is complete, tap Finish to restart the computer.
7 Complete the registration process, and wait until you see the desktop.
8 Turn off the computer, reconnect all peripheral devices, and turn the computer back on.
Starting system recovery from user-created recovery discs
This section contains the procedure for performing a system recovery from the recovery discs you created
NOTE: System recovery deletes all data and programs you created or installed after purchase. Therefore,
ensure you back up, onto a removable disc, any data you want to keep.
To perform a system recovery using recovery discs:
1 If the computer is working, create a backup DVD containing all the data files you want to save. When
you are done, remove the backup disc from the drive tray.
CAUTION: All data on the hard disk drive will be deleted. You will lose data if it is not
backed up.
2 Disconnect all peripheral devices from the computer, except the keyboard and mouse.
3 Insert recovery disc #1 into the DVD drive tray, and close the tray.
4 If the computer works, click the Start button, click the arrow button next to Shut Down, and then
click Shut Down.
Or
If the computer is not responding, press and hold the On button for approximately 5 seconds, or until
the computer turns off.
5 Press the On button to turn on the computer.
If you are prompted to choose between running System Recovery from disc or from hard drive, select
Run program from disc, and then click Next.
6 Under I need help immediately, click Factory Reset.
7 If you are prompted to back up your files, and you have not done so, select Back up your files
first (recommended) button, and then click Next. Otherwise, select Recover without backing
up your files button, and then click Next.
8 If you are prompted to insert the next recovery disc, do so.
9 When the Recovery Manager is finished, remove all recovery discs from the system.
10 Click Finish to restart the computer.
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Additional Troubleshooting
For additional troubleshooting solutions, refer to the following:
ꢀ HP Support Assistant
HP Support Assistant helps you maintain your PC performance and resolve problems faster with
automated updates, onboard diagnostics, and guided assistance.
To open HP Support Assistant, tap the Start button, All Programs, HP, and then tap HP Support
Assistant.
ꢀ Windows 7 Troubleshooting Tools
Windows 7 provides troubleshooting tools that can automatically troubleshoot and fix common
computer problems. To access the Windows 7 Troubleshooting Tools:
1 Tap the Start button, and then tap Control Panel.
2 Tap System and Security.
3 Under Action Center, tap Find and fix problems.
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Index
computer
Numerics
connecting the IR emitter 19
light 13
recycling old hardware 26
stand, adjusting the angle 10
conference calls 40
connecting
32-bit system 13
64-bit system 13
A
AC adapter 9
adapter, composite video-to-S-Video 18
album art 35
Internet 14
powered speakers 20
speakers 21
audio
to network 14
TV 17
Line In connector 6
Line Out connector 7
troubleshooting 20
Windows Media Center 22
TV signal 17
CyberLink 45
LabelPrint 45
B
Power2Go 45
PowerDirector 45
YouCam 45
backup 53
backup discs, creating 53
Bluetooth
D
antenna features 4
using 16
Browser tile 31
button
deleting tiles 31
digital audio connector 7
drivers
computer power/sleep 5
DVD control 5
HP TouchSmart 5
reinstalling 52
updating 51
DSL 15
connection 14
DVD Play 44
C
cable management 9
Calendar tile 41
camera
E
ergonomic safety 25
distance from 38
position 38
F
Canvas tile 34
Favorites, adding 27
carpal tunnel syndrome 25
CD
H
burning 37
hard disk drive, LED 8
hardware, upgrades 13
headphones
using the CD/DVD drive 13
cleaning the monitor 25
cleaning touch screen 25
Clock tile 42
port 6
using 22
coaxial cable 14
composite
headsets 22
how-to videos vi
HP Advisor 45
video adapter 18
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HP TouchSmart
Music tile 34
cleaning the touch screen 25
finding information vi
navigating 27
opening 27
start button 5
album art 35
deleting songs 36
file formats 34
moving files to library 35
playlists 36
updating the computer software 44
using the software 27
what is it 27
N
NetFlix tile 44
network
I
network connection 14
Notes tile 41
Internet connection 14
IR emitter
cable connecting to a set-top box 19
cable connecting to computer 19
port 7
deleting a note 42
voice notes 41
IR receiver, remote control 5
iTunes 35
O
onscreen keyboard 29
optical drive LED 8
K
keyboard and mouse
about 11
P
Photo tile 32
receiver LED 8
receiver location 7
troubleshooting 12
hiding photos 34
slideshows 33
playlists
creating 36
L
video 39
LAN (local area network) 14
antenna features 5
power adapter connector 7
power cord 9
power settings 14
Power, LED 8
connecting to the Internet 7
light, ambient 13
local area network (LAN) 14
lock, security 7
Power/Sleep button 5
powered speakers, connecting 20
R
M
receiver, wireless keyboard and mouse 8
Recipe Box tile 43
memory card reader
card types 6
features 6
Recovery Manager 52
reinstall a software program 52
remote control
IR receiver LED 8
using with HP TouchSmart 47
repairing software 51
LED 8
microphones
adjusting volume 22
position 38
range 22
monitor
repetitive strain injury (RSI), see Safety & Comfort Guide
resolution, monitor 4
cleaning 25
restoring your computer configuration 52
Rhapsody 37
resolution 4
size 1
RSS Feeds tile 32
mouse and keyboard
about 11
S
receiver location 7
troubleshooting 12
Movie Themes tile 41
mp3 players 22
Music Store 37
Safety & Comfort Guide 25
safety warnings 25
screen brightness, adjusting 23
screen, cleaning 25
security lock 24
security lock slot 7
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set-top box
connecting to computer 19
remote emitter cable for 19
with Windows Media Center 18
sleep mode 14
slideshows, making 33
software
U
updating, drivers 51
upgrading
hardware 13
software 13
USB connector 7
reinstalling 52
V
repairing 51
video
updating 44
upgrading 13
playlists 39
recording 39
setting up a video chat 40
webcam 38
YouTube 40
Video tile 37
volume
software programs
DVD Play 44
songs, deleting 36
SoundMAX
connecting speakers 21
enabling digital speaker or audio receiver 21
microphones 22
controls 6
Volume Mixer 21
speaker volume 21
speakers 5
W
adjusting volume 21
connecting 21
connecting digital or audio receiver 20
features 5
Weather tile 42
webcam
capturing video and snapshots 38
features 4
support information vi
S-Video adapter 18
S-Video cable 3
LED 8
position 38
using with the microphone 38
Windows Media Center
configuring sound 22
setup wizard 19
S-Video In 18
swivel, computer 11
synchronizing keyboard or mouse 12
system recovery 54
System Restore 52
system recovery discs, making 53
System Restore 52
using the remote control 47
watching and recording TV 16
wired home network 15
LAN connection 7
T
setting up 15
tiles 29
wireless home network 14
LAN connection 5
adding a Web link 30
adding new 30
changing icon or color 31
deleting 31
setting up 14
wireless keyboard and mouse 11
receiver location 7
working in comfort 25
hiding 31
viewing hidden 30
Y
touch screen
accessing and navigating 29
cleaning 25
features 4
YouTube 40
TouchSmart Link tile 44
Tutorials tile 31
TV
connecting 17
tuner 17
TV In connector 7
Twitter tile 43
Index 61
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