HP Hewlett Packard Computer Drive 2000sa User Manual

QuickSpecs  
Overview  
HP StorageWorks 2000sa Modular Smart Array  
The HP StorageWorks 2000sa Modular Smart Array (MSA2000sa) represents the end-to-end Serial Attached SCSI (SAS) model of  
the MSA2000 family (which includes the MSA2000fc Fibre Channel and MSA2000i iSCSI models), a new generation of HP storage  
arrays specifically designed for entry-level customers featuring the very latest in functionality and technology at highly affordable  
price points.  
The MSA2000sa is a 2U direct attach, external shared storage solution designed for small to medium size deployments or remote  
locations. It comes in two models - a basic single controller model for low initial cost with the ability to upgrade later; and a model  
with dual controllers standard for maximum performance. This solution offers a SAS host interface to accommodate twelve 3.5 inch  
enterprise class SAS drives and archival-class SATA drives. Additional capacity can easily be added when needed by attaching up to  
three MSA2000 12 bay drive enclosures. Maximum raw capacity ranges from 3.6TB SAS or 12TB SATA in the base cabinet, to over  
14.4TB SAS or 48TB SATA with the addition of the maximum number of drive enclosures. NOTE: there are no additional hidden  
charges, licenses or fees as you add enclosures or hosts and users.  
The MSA2000 offers many distinct features such as the ability to mix SAS and SATA RAID sets (volumes) within the same enclosure  
greatly increases the flexibility and economy of assigning mission-critical data and archival data to the proper drive type. The wide  
variety of RAID levels supported assures the user of just the right level of performance and protection demanded by his application.  
The capability of implementing controller-based snapshots and clones affordably brings enterprise-class functionality into smaller  
departments, remote locations, and small but growing companies.  
The MSA2000sa is a member of HP StorageWorks Modular Smart Array offerings, delivering simple and affordable storage  
technology to meet today's demanding and growing IT needs. These storage solutions offer excellent price/performance and  
availability features for direct attach environments, small clusters, workgroups and entry-level SAN environments. Each solution is  
designed to be easy to deploy, secure, with low management costs, while driving rapid return on investment.  
MSA2000fc  
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Page 1  
QuickSpecs  
Features and Benefits  
HP StorageWorks 2000sa Modular Smart Array  
Key Features  
Highly efficient  
Geared to departmental and small to medium business requirements  
consolidation and sharing  
of storage  
Grows as the storage demands increase - up to 48 drives and 14.4TB SAS or 48TB SATA  
Supports up to 4 hosts with SAS direct connect along with support for 256 LUNs and LUN sizes up  
to 16TB  
Optional controller-based snapshot and clone capability for increased data protection  
Flexibility in drives  
(MSA2000 family-  
specific)  
Enterprise-class SAS or archival-class SATA drives as the need and budget dictate  
Dual-ported SAS drives for enterprise needs  
Large capacity SATA drives for inexpensive archival storage  
Able to mix SAS and SATA drives within the same drive enclosure  
Cost efficient plus high-  
availability choices  
Choose either single (future upgradeable) or dual controller array models  
Choice of low cost single I/O or high-availability dual I/O drive enclosure models.  
Customer Benefits  
The HP StorageWorks 2000 Modular Smart Array family manages growing storage requirements across multiple HP ProLiant  
servers for customers who need a centralized dedicated storage solution for applications. Shared storage allows for  
controlled, cost-effective growth and increased protection of data.  
Its ease of management allows a department or small company to effectively handle growing storage requirements with a  
minimum of complexity.  
The MSA2000sa extends the benefits of shared storage resources to first time implementers on a tight budget  
The modular design allows the user to start relatively small but supports future growth to hundreds of users and up to 14.4TB  
of SAS or 48TB of SAS storage  
The optional controller-based snapshot and clone capability as part of the MSA2000 family allows the smaller departmental  
user or company to implement functionality once only available to much larger firms with expensive arrays.  
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QuickSpecs  
At a Glance  
HP StorageWorks 2000sa Modular Smart Array  
HP MSA2000sa Models At a Glance:  
High performance Modular Smart Array controller with two 3Gb SAS ports  
Single and dual controller models  
MSA2012sa models utilize Celeron 566MHz processor(s)  
1 GB transportable cache per controller - battery-free cache backup with super capacitors and compact flash  
256 LUNs with 16TB LUNs supported  
2U rack mount chassis combining both the controller and disk shelf  
Twelve 3.5 inch dual-ported SAS or SATA MSA2000-specific drives (supports mixing of drive types in a single shelf)  
Support expansion to 3 additional enclosures & total of 48 disk drives  
Redundant power supplies and fans are standard  
RAID levels 0, 1, 3, 5, 6, 10, 50  
Non-disruptive on-line controller code upgrade  
Heterogeneous support for 32- bit and 64-bit Windows, Red Hat and SuSE  
Qualified and certified for Windows and Linux clustering  
Optional controller-based snapshot and clone functionality  
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QuickSpecs  
Family Information  
HP StorageWorks 2000sa Modular Smart Array  
MSA2000sa  
MSA2000fc  
MSA2000i  
EVA4400  
Capacity (raw)  
3.6TB SAS or 12TB SATA 3.6TB SAS or 12TB SATA 3.6TB SAS or 12TB SATA 3.6TB FC or 12TB FATA  
Minimum / with maximum  
additional drive  
enclosures  
w/ 3 enclosures:  
14.4TB SAS or 48TB  
SATA  
w/ 3 enclosures:  
14.4TB SAS or 48TB  
SATA  
w/ 3 enclosures:  
14.4TB SAS or 48TB  
SATA  
w/ 8 enclosures  
43TB FC or 96 TB FATA  
Controller Cache  
1GB per controller  
1 GB per controller  
1 GB per controller  
2 GB per controller  
Host connect  
Two 3Gb  
SAS ports  
per controller  
Two 4Gb  
Fibre Channel ports  
per controller  
Two 1GbE  
iSCSI ports  
per controller  
Two 4Gb  
Fibre Channel ports  
per controller  
MSA2000 has 1 or 2  
controllers, EVA has 2  
controllers standard  
Maximum Drives  
48  
48  
64  
48  
16  
96  
Maximum host supported  
4
512  
Snapshot, remote  
replication  
Snapshot, clone  
Snapshot, clone  
Snapshot, clone  
Snapshot, clone,  
remote data replication  
Use for Storage  
Primary Storage with SAS Primary Storage with SAS Primary Storage with SAS Primary Storage with  
Secondary with SATA  
Secondary with SATA  
Secondary with SATA Fibre Channel Secondary  
with FATA  
*maximum available storage capacity depends on the RAID level being implemented, and is based on maximum number of LUNs  
and LUN size  
Product Technology  
SAS  
Two 3Gb host ports per controller  
Modular Chassis  
2U, 12 Large Form Factor drive bays, accommodating MSA2 SAS and SATA  
hard drives (MSA2000-specific). Comes standard with one or two controllers.  
Drives available  
Serial Attached SCSI (SAS) enterprise-class drives designed for high volume,  
24x7 usage. Serial-ATA (SATA) are usually reserved for archival of data as  
they are both relatively inexpensive and are available in very large capacities.  
The MSA2000 family of arrays can accommodate both SAS and SATA drives  
within the same enclosure making it ideal to have both business-critical, high  
activity files on SAS drives while using snapshot or clone capability to keep  
back-up data on the less expensive drives. SAS drive performance can be  
approximately 30%greater than SATA performance on sequential host IO.  
SAS performance excels in sequential lower latency response time and  
random IO per second transaction performance due to higher rpm disk  
speeds yielding lower seek times.  
NOTE: MSA2 3.5 inch Large Form Factor (LFF) drives are for use only in the  
MSA2000 family.  
Scalability  
LUNs  
Up to 3.6TB SAS or 12TB SATA, expandable to 14.4TB SAS or 48TB SATA  
with the addition of a maximum of three MSA2000 3.5 inch Disk Enclosures.  
The MSA2000 family of arrays supports 256 LUNs and LUN sizes up to  
16TB. The arrays support LUN expansion and deletion of any LUN.  
RAID 0, 1, 3, 5, 6, 10,  
50  
In addition to the usual RAID levels, the MSA2000 family features several  
important additional levels. RAID 6 is the highest level of RAID protection. It  
allocates two sets of parity data across drives and allows simultaneous write  
operations. It can withstand two simultaneous drive failures without downtime  
or data loss. RAID 10 is mirroring and striping without parity. It is the most  
popular of the multiple RAID levels, allowing large arrays with high  
performance in most cases and superior fault tolerance. RAID 50 combines  
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QuickSpecs  
Family Information  
HP StorageWorks 2000sa Modular Smart Array  
the block striping and parity of RAID 5 with the straight block striping of RAID  
0, yielding higher performance than RAID 5 through the addition of RAID 0,  
particularly during writes.  
Configuration and  
Management Tools  
HP StorageWorks MSA Storage Management Utility (SMU), Management  
access, out-of-band: WEB GUI, CLI. Interface Types: Mini DB9 RS232,  
10/100 Ethernet Protocols Supported SNMP, SSL, SSH, SMTP, HTTP, Telnet  
Hot Plug Expansion and The MSA2000sa supports hot plug expansion and replacement of redundant  
Replacement Support  
controllers, fans, power supplies, and I/O modules for simple, fast  
installation and maintenance.  
Snapshot and Clone  
Optional controller based functionality. Offers higher levels of data  
protection, enabling an almost instant recovery from data failure or  
corruption. Offers alternative development testing of 'offline' production data  
and the ability to backup snapped/cloned data  
Overview  
The MSA2000sa comes integrated with web browser based software for storage and RAID management,  
setup, configuration and troubleshooting. This reduces the cost of ownership by reducing the training  
and technical expertise necessary to install and maintain your HP storage solution.  
Supports most HP ProLiant servers including  
Server Compatibility  
HP ProLiant DL, ML  
Industry Standard X86  
servers support  
Supports most multi-vendor industry standard 32-bit Intel and AMD based (x86) servers. HP  
requires the Third-Party Server to be logo'd and listed on the Microsoft Windows Server Catalog.  
HP StorageWorks Division recommends that the Third-Party Server Vendor is an active member of  
Microsoft Windows Server 2008  
OS Support  
Microsoft Windows Server 2003 and 2003 R2 (32/64)  
Red Hat Linux 5 (32/64)  
SuSE 10 (32/64)  
VMware ESX 3.5 (32/64)  
Supported Clustering  
Solutions  
Microsoft Cluster Service for Microsoft Windows Server 2008 and 2003  
SteelEye's LifeKeeper for Linux on , Red Hat Enterprise Linux AS 5 and SuSE Linux Enterprise Server  
10 (supported with ProLiant servers only)  
Web Browser support  
MSA2000sa supports target based management, and requires a web browser for management.  
Only Microsoft Internet Explorer V6.X and above, and Mozilla Firefox 1.0.7 or later are supported  
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QuickSpecs  
Optional Software  
HP StorageWorks 2000sa Modular Smart Array  
Optional Software  
MSA2000 Snapshot and Product Features  
Volume Copy Software  
Data Protection  
Snapshots create up to 64 point-in-time pictures of data  
Volume Copies create up to 128 point-in-time copies of data  
Recovery is instant - revert data from any previous Snapshot or Volume Copy  
Backup 'snapped' data to disk, virtual tape, or physical tape without a backup window  
Data Testing  
Snap or clone data to test the performance of a software application on 'offline' production data  
Snap or clone data to test how a software patch or enhancement will function on 'offline;  
production data  
HP StorageWorks 2000 Modular Smart Array Snapshot 64 Software LTU  
HP StorageWorks 2000 Modular Smart Array Snapshot 8 Software LTU  
T5512A  
T5513A  
T5515A  
HP StorageWorks 2000 Modular Smart Array Snapshot 8 to 64 Upgrade Software  
LTU  
HP StorageWorks 2000 Modular Smart Array Volume Copy Software LTU  
T5514A  
Path Failover (MPIO)  
MPIO Failover for Windows provides a single multi-path solution for HP StorageWorks MSA2000sa  
Modular Smart Array on HP ProLiant servers by providing basic path failover. Supports Windows 2008,  
Windows 2003, Windows 2003 R2, and Windows 2003 X64 operating systems.  
Failover support for Linux is with Device Mapper 4.0.  
NOTE: For more information visit  
HP StorageWorks Storage HP StorageWorks Storage Mirroring Software provides host-based, continuous replication for customers  
Mirroring  
seeking a low-cost alternative to fabric or array-based replication. Patented replication and failover  
technology continuously captures byte-level data changes as they happen and replicates those changes  
to one or more target servers at any location without geographic limitations. By replicating only the bytes  
that change, Storage Mirroring Software uses the absolute minimum bandwidth on your existing LAN or  
WAN to replicate your data. Storage Mirroring also provides server failover where a production server  
can automatically be 'replaced' by the storage mirroring server in the event of failure. Couple Storage  
Mirroring with MSA2000 Snapshots and/or Volume Copy to achieve an Enterprise class data protection  
strategy creating different data recovery points using continuous data protection with Storage Mirroring  
and point-in-time data protection with Snapshots and/or Volume Copy.  
Storage Mirroring Software supports:  
Any DAS, NAS, and SAN storage device.  
Any Windows ProLiant server including all ML, DL, and BL platforms  
Many Windows platforms including Windows Server 2000, Windows Server 2003, Windows  
Server 2003 R2, Windows Storage Server 2003, Windows Storage Server 2003 R2, 64-bit  
Windows, and Windows on Itanium  
StorageWorks Storage Mirroring Media Kit v5  
T5437A  
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QuickSpecs  
Optional Software  
HP StorageWorks 2000sa Modular Smart Array  
StorageWorks Storage Mirroring Server Edition 1 LTU  
StorageWorks Storage Mirroring Server Edition 10 LTU  
T5438A  
T5439A  
T5440A  
T5441A  
T5442A  
T5443A  
T5444A  
T5445A  
T5446A  
T5447A  
T5448A  
T5449A  
T5450A  
StorageWorks Storage Mirroring Enterprise Server Edition 1 LTU  
StorageWorks Storage Mirroring Enterprise Server Edition 10 LTU  
StorageWorks Storage Mirroring NAS Edition 1 LTU  
StorageWorks Storage Mirroring NAS Edition 10 LTU  
StorageWorks Storage Mirroring for 5 Virtual Machines 1 LTU  
StorageWorks Storage Mirroring for Itanium Servers 1 LTU  
StorageWorks Storage Mirroring for AiO Edition 1 LTU  
Storage Mirroring Srvr Rcvry Op 1 LTU  
Storage Mirroring SW Linux 1 LTU  
Storage Mirroring SW Linux 10 LTU  
Storage Mirroring Virtual Infrastructure 1LTU  
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QuickSpecs  
HP StorageWorks 2000sa Modular Smart Array  
Service and Support, HP Care Pack, and Warranty Information  
Configure to Order Program Information - Future support, No CTO Available at Launch  
Warranty  
Three-year limited warranty  
Three years parts exchange  
Next Business day delivery  
Enclosures, Hard drives, and Options for the MSA2000sa carry their own warranty. Refer to HP's Limited  
Warranty Statement for more information.  
The MSA2000sa has been designed with customer self repairable parts to minimize repair time and  
provide greater flexibility in performing defective parts replacement. Please refer to HP's limited warranty  
Statement and parts replacement instructions for further details.  
Products included in various Kits carry their own individual warranties.  
NOTE: The warranty of the hard drive options purchased with the MSA2000sa product is different for  
SAS hard drives versus SATA hard drives. SAS hard drive options have a three year warranty and SATA  
hard drives options have a one year warranty. Reference HP's communication for further details:  
http://www.hp.com go to search, enter CN0089W  
Warranty Upgrade  
Options  
Response - Upgrade on-site response from next business day to same day 4-hour response or 6  
Hour Call To Repair  
Coverage - Extend hours of coverage from next business day to 9 hours x 5 days to 24 hours x 7  
days  
Duration Select duration of coverage for a period of 1, 3, 4 or 5 years  
HP Care Pack Information  
HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific  
duration and hours of coverage.  
HP Care Pack is not available for less than the product's warranty duration.  
HP Care Pack is available for sale anytime during the warranty period for most products, but the  
commencement date will be the same as the Warranty Start Date (delivery date to end user  
customer). Proof of purchase may be required.  
HP Care Pack services are prepaid.  
For additional information on Product Services and HP Care Pack, as well as orderable part numbers,  
If you have specific questions about availability or how to obtain services contact your local HP  
representative. Contact information for your local area can be found at:  
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QuickSpecs  
HP StorageWorks 2000sa Modular Smart Array  
Service and Support, HP Care Pack, and Warranty Information  
Software Product Services Product support provides the customer access to HP's experienced technical support  
resources, as well as access to HP's Information Services database for support on a variety of multi-  
vendor/multiplatform software products. Product support includes escalation and problem coordination  
with the appropriate engineering group. HP Services offer a variety of options to allow you to tailor your  
product service to meet the needs of your organization. Basic warranty on products can be uplifted from  
day one to ensure you receive the service you need when you need it.  
Warranty and Support  
HP warrants only that the software media will be free of physical defects for a period of ninety (90) days  
from delivery.  
The following services are offered as HP Care Pack Services at the time of software product order:  
Software Technical Support 24 x 7 (1, 3, 4, and 5 years) is available 24 hours per day, Monday  
through Sunday, including holidays (includes phone-in software technical support 24 x 7 and  
software product and documentation updates).  
Installation Service (software installation) and Installation and Startup Service (software installation,  
configuration, startup testing and knowledge transfer).  
HP Care Pack services must be ordered with the product and are prepaid.  
For tailored support contracts based on personalized statement of work contact your local support  
For additional software product services information for HP Care Pack services, as well as orderable part  
numbers, please refer to the URLs listed below:  
If you have specific service questions contact your local HP representative. Contact information for your  
Maintenance releases, bug fixes and software patches are available at:  
Hardware Product  
Services  
Installation services that include basic installation and Array Installation and Startup  
On-site maintenance (includes warranty support)  
Response time upgrades during the warranty period  
Post-warranty coverage or warranty extension  
RAID setup and performance consulting via statement of work  
Migration service consulting via statement of work  
Environmental, Mission Critical Services  
For product services information for HP Care Pack services, as well as orderable part numbers, please  
refer to the URLs listed below:  
If you have specific service questions contact your local HP representative. Contact information for your  
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QuickSpecs  
HP StorageWorks 2000sa Modular Smart Array  
Service and Support, HP Care Pack, and Warranty Information  
Array Installation and  
Startup Services  
The HP installation and Startup for HP StorageWorks Disk Arrays service package provides installation  
and configuration of HP StorageWorks Disk Array products. Service highlights include:  
Service planning  
Installation and Startup provides installation, and configuration of the MSA2000i. This includes:  
Service planning  
Service deployment  
Installation Verification Testing (IVT) required for this service  
Customer orientation session  
Please contact your local HP sales organization for further details  
Installation & Startup Care Packs: Flex - HA114A1 #5J0; Fixed: UA868E  
Support Services via HP Authorized Commercial Resellers - Flex Care Packs  
Array SKUs: AJ752A, AJ753A  
Support Description  
Care Pack  
HA101A1  
HA101A3  
HA101A4  
HA101A5  
HA103A1  
HA103A3  
HA103A4  
HA103A5  
HA104A1  
HA104A3  
HA104A4  
HA104A5  
HA105A1  
HA105A3  
HA105A4  
HA105A5  
HA109A1  
HA109A3  
HA109A4  
HA109A5  
HA110A1  
HA110A3  
HA110A4  
HA110A5  
HA111A1  
HA111A3  
HA111A4  
Support Band  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
Support - 1 Yr Next Day Hardware  
Support - 3 Yr Next Day Hardware  
Support - 4 Yr Next Day Hardware  
Support - 5 Yr, Next Day Hardware  
Support - 1 Yr 4 hr 13x5 Hardware  
Support - 3 Yr, 4 hr 13x5 Hardware  
Support - 4 Yr, 4 hr 13x5 Hardware  
Support - 5 Yr, 4 hr 13x5 Hardware  
Support - 1 Yr, 4 hr 24x7 Hardware  
Support - 3 Yr, 4 hr 24x7 Hardware  
Support - 4 Yr, 4 hr 24x7 Hardware  
Support - 5 Yr, 4 hr 24x7 Hardware  
Support - 1 Yr, 6 hr, CTR  
Support - 3 Yr, 6 hr, CTR  
Support - 4 Yr, 6 hr, CTR  
Support - 5 Yr, 6 hr, CTR  
Support - 1 Yr, Support Plus  
Support - 3 Yr, Support Plus  
Support - 4 Yr, Support Plus  
Support - 5 Yr Support Plus  
Support - 1 Yr, Support Plus 24  
Support - 3 Yr, Support Plus 24  
Support - 4 Yr, Support Plus 24  
Support - 5 Yr, Support Plus 24  
Support - 1 Yr, Proactive 24 Service  
Support - 3 Yr, Proactive 24 Service  
Support - 4 Yr, Proactive 24 Service  
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QuickSpecs  
HP StorageWorks 2000sa Modular Smart Array  
Service and Support, HP Care Pack, and Warranty Information  
Support - 5 Yr, Proactive 24 Service  
Support - 1 Yr, Critical Service  
Support - 3 Yr, Critical Service  
Support - 4 Yr, Critical Service  
Support - 5 Yr, Critical Service  
HA111A5  
HA112A1  
HA112A3  
HA112A4  
HA112A5  
9CJ  
9CJ  
9CJ  
9CJ  
9CJ  
Support Services via HP Authorized Commercial Resellers - Flex Care Packs Drive Enclosure  
SKUs: AJ749A, AJ750A  
Support - 1 Yr Next Day Hardware  
Support - 3 Yr Next Day Hardware  
Support - 4 Yr Next Day Hardware  
Support - 5 Yr, Next Day Hardware  
Support - 1 Yr 4 hr 13x5 Hardware  
Support - 3 Yr, 4 hr 13x5 Hardware  
Support - 4 Yr, 4 hr 13x5 Hardware  
Support - 5 Yr, 4 hr 13x5 Hardware  
Support - 1 Yr, 4 hr 24x7 Hardware  
Support - 3 Yr, 4 hr 24x7 Hardware  
Support - 4 Yr, 4 hr 24x7 Hardware  
Support - 5 Yr, 4 hr 24x7 Hardware  
Support - 1 Yr, 6 hr, CTR  
HA101A1  
HA101A3  
HA101A4  
HA101A5  
HA103A1  
HA103A3  
HA103A4  
HA103A5  
HA104A1  
HA104A3  
HA104A4  
HA104A5  
HA105A1  
HA105A3  
HA105A4  
HA105A5  
HA109A1  
HA109A3  
HA109A4  
HA109A5  
HA110A1  
HA110A3  
HA110A4  
HA110A5  
HA111A1  
HA111A3  
HA111A4  
HA111A5  
HA112A1  
HA112A3  
HA112A4  
HA112A5  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
9CL  
Support - 3 Yr, 6 hr, CTR  
Support - 4 Yr, 6 hr, CTR  
Support - 5 Yr, 6 hr, CTR  
Support - 1 Yr, Support Plus  
Support - 3 Yr, Support Plus  
Support - 4 Yr, Support Plus  
Support - 5 Yr Support Plus  
Support - 1 Yr, Support Plus 24  
Support - 3 Yr, Support Plus 24  
Support - 4 Yr, Support Plus 24  
Support - 5 Yr, Support Plus 24  
Support - 1 Yr, Proactive 24 Service  
Support - 3 Yr, Proactive 24 Service  
Support - 4 Yr, Proactive 24 Service  
Support - 5 Yr, Proactive 24 Service  
Support - 1 Yr, Critical Service  
Support - 3 Yr, Critical Service  
Support - 4 Yr, Critical Service  
Support - 5 Yr, Critical Service  
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Page 12  
QuickSpecs  
HP StorageWorks 2000sa Modular Smart Array  
Service and Support, HP Care Pack, and Warranty Information  
Support Services via HP Authorized Commercial Resellers - Flex Care Packs  
Software SKUs: T5512A, T5513A, T5514A, T5515A  
Support - 1 Yr, 9X5, Software Technical Support  
Support - 3 Yr, 9X5, Software Technical Support  
Support - 4 Yr, 9X5, Software Technical Support  
Support - 5 Yr, 9X5, Software Technical Support  
Support - 1 Yr, 24x7, Software Technical Support  
Support - 3 Yr, 24x7, Software Technical Support  
Support - 4 Yr, 24x7, Software Technical Support  
Support - 5 Yr, 24x7, Software Technical Support  
Support - 1 Yr, Support Plus  
HA106A1  
HA106A3  
HA106A4  
HA106A5  
HA107A1  
HA107A3  
HA107A4  
HA107A5  
HA109A1  
HA109A3  
HA109A4  
HA109A5  
HA110A1  
HA110A3  
HA110A4  
HA110A5  
HA111A1  
HA111A3  
HA111A4  
HA111A5  
HA112A1  
HA112A3  
HA112A4  
HA112A5  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
9Cx  
Support - 3 Yr, Support Plus  
Support - 4 Yr, Support Plus  
Support - 5 Yr, Support Plus  
Support - 1 Yr, Support Plus 24  
Support - 3 Yr, Support Plus 24  
Support - 4 Yr, Support Plus 24  
Support - 5 Yr, Support Plus 24  
Support - 1 Yr, Proactive 24  
Support - 3 Yr, Proactive 24  
Support - 4 Yr, Proactive 24  
Support - 5 Yr, Proactive 24  
Support - 1 Yr, Critical Services  
Support - 3 Yr, Critical Services  
Support - 4 Yr, Critical Services  
Support - 5 Yr, Critical Services  
Support Bands: T5512A=9CM; T5513A=9CN; T5514A=9CQ ; T5515A=9CP  
DowDnAloa-d1fr3o0m4W5ww.SWomoarnludawlsi.dceom. AlVl Merasniouanls1SearcJhuAlynd1D4o,w2n0lo0a8d.  
Page 13  
QuickSpecs  
HP StorageWorks 2000sa Modular Smart Array  
Service and Support, HP Care Pack, and Warranty Information  
Support Services via HP Authorized Commercial Resellers - Fixed Care Packs  
Array SKUs: AJ752A, AJ753A  
Support Description  
Fixed Care Pack Part Number  
UJ669E  
HP 1y NBD 9x5 MSA2000 Array HWSupp  
HP 1y 4 hr 13x5 MSA2000 Array HWSupp  
HP 1y 4h 24x7 MSA2000 Array HWSupp  
HP 1y 6h CTR MSA2000 Array HWSupp  
HP 3y NBD 9x5 MSA2000 Array HWSupp  
HP 3y 4h 13x5 MSA2000 Array HWSupp  
HP 3y 4h 24x7 MSA2000 Array HWSupp  
HP 3y 6h CTR MSA2000 Array HWSupp  
HP 3y 4h 13x5 w/DMR MSA2000 Array HWSupp  
HP 3y 4h 24x7 w/DMR MSA2000 Array HWSupp  
HP 3y 6h CTR w/DMR MSA2000 Array HWSupp  
HP 4y NBD 9x5 MSA2000 Array HWSupp  
HP 4y 4h 13x5 MSA2000 Array HWSupp  
HP 4y 4h 24x7 MSA2000 Array HWSupp  
HP 4y 6h CTR MSA2000 Array HWSupp  
HP 5y NBD 9x5 MSA2000 Array HWSupp  
HP 5y 4h 13x5 MSA2000 Array HWSupp  
HP 5y 4h 24x7 MSA2000 Array HWSupp  
HP 5y 6h CTR MSA2000 Array HWSupp  
HP 5y 4h13x5 w/DMR MSA2000 Array HWSup  
HP 5y 4h 24x7 w/DMR MSA2000 Array HWSupp  
HP 5y 6h CTR w/DMR MSA2000 Array HWSupp  
HP 1Y PW NBD MSA2000 Array HWSupp  
HP 1Y PW 4H 13x5 MSA2000 Array HWSupp  
HP 1Y PW 4H 24x7 MSA2000 Array HWSupp  
HP 1Y PW 6H CTR MSA2000 Array HWSupp  
UJ670E  
UJ671E  
UJ672E  
UJ673E  
UJ674E  
UJ675E  
UJ676E  
UJ677E  
UJ678E  
UJ679E  
UJ680E  
UJ681E  
UJ682E  
UJ683E  
UJ684E  
UJ685E  
UJ686E  
UJ687E  
UJ688E  
UJ689E  
UJ690E  
UK193PE  
UK194PE  
UK195PE  
UK196PE  
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Page 14  
QuickSpecs  
HP StorageWorks 2000sa Modular Smart Array  
Service and Support, HP Care Pack, and Warranty Information  
Support Services via HP Authorized Commercial Resellers - Fixed Care Packs Drive  
Enclosure  
SKUs: AJ749A, AJ750A  
Support Description  
Fixed Care Pack Part Number  
UK223E  
HP 1y NBD 9x5 MSA2000 Enclosure HWSupp  
HP 1y 4h 13x5 MSA2000 Enclosure HWSupp  
HP 1y 4h 24x7 MSA2000 Enclosure HWSupp  
HP 1y 6h CTR MSA2000 Enclosure HWSupp  
HP 3y NBD 9x5 MSA2000 Enclosure HWSupp  
HP 3y 4h 13x5 MSA2000 Enclosure HWSupp  
HP 3y 4h 24x7 MSA2000 Enclosure HWSupp  
HP 3y 6h CTR MSA2000 Enclosure HWSupp  
HP 3y 4h 13x5 w/DMR MSA2000 Encl HWSup  
HP 3y 4h 24x7 w/DMR MSA2000 Encl HWSup  
HP 3y 6h CTR w/DMR MSA2000 Encl HWSupp  
HP 4y NBD 9x5 MSA2000 Enclosure HWSupp  
HP 4y 4h 13x5 MSA2000 Enclosure HWSupp  
HP 4y 4h 24x7 MSA2000 Enclosure HWSupp  
HP 4y 6h CTR MSA2000 Enclosure HWSupp  
HP 5y NBD 9x5 MSA2000 Enclosure HWSupp  
HP 5y 4h 13x5 MSA2000 Enclosure HWSup  
HP 5y 4h 24x7 MSA2000 Enclosure HWSupp  
HP 5y 6h CTR MSA2000 Enclosure HWSupp  
HP 5y 4h13x5 w/DMR MSA2000 Enclosure HWSupp  
HP 5y 4h 24x7 w/DMR MSA2000 Encl HWSup  
HP 5y 6h CTR w/DMR MSA2000 Encl HWSup  
HP 1Y PW NBD MSA2000 Enclosure HWSupp  
HP 1Y PW 4H 13x5 MSA2000 Encl HWSup  
HP 1Y PW 4H 24x7 MSA2000 Encl HWSup  
HP 1Y PW 6H CTR MSA2000 Encl HWSupp  
UK224E  
UK225E  
UK226E  
UK227E  
UK228E  
UK229E  
UK230E  
UK231E  
UK232E  
UK233E  
UK234E  
UK235E  
UK236E  
UK237E  
UK238E  
UK239E  
UK240E  
UK241E  
UK242E  
UK243E  
UK244E  
UK245PE  
UK246PE  
UK247PE  
UK248PE  
Support Services via HP Authorized Commercial Resellers - Fixed Care Packs  
Software SKUs: T5512A, T5513A, T5514A, T5515A  
Support Description  
Fixed Care Pack Part Number  
HP 3y 24x7 MSA2000 Snpsht64 SW Support  
HP 3y 24x7 MSA2000 Snpsht8 SW Support  
HP 3y 24x7 MSA2000 Snpsht8-64 SW Supp  
HP 3y 24x7 MSA2000 Vol Cpy SW Supp  
UK249E  
UK250E  
UK251E  
UK252E  
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Page 15  
QuickSpecs  
Configuration Information  
HP StorageWorks 2000sa Modular Smart Array  
Dual Controller MSA2000sa  
1. Expansion Port  
2. Ethernet Port  
3. CLI Port  
4. Service Port  
5. SAS host Ports  
6. Power Switch  
MSA2000 Dual I/O 3.5 inch 12 Drive Enclosure  
5. AC Power Good  
1. Service Port  
2. Unit Locator  
6. SAS In Port  
3. Power Switch  
7. SAS Out Port  
4. DC Voltage / Fan Fault  
Step 1 - MSA2000sa - Base Configuration  
Select one:  
Model Name  
MSA2012sa  
MSA2012sa  
Model Description:  
Part Number  
AJ752A  
HP StorageWorks 2012sa Single Controller Modular Smart Array  
HP StorageWorks 2012sa Dual Controller Modular Smart Array  
AJ753A  
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Page 16  
QuickSpecs  
Configuration Information  
HP StorageWorks 2000sa Modular Smart Array  
Step 2 - Choose Supported Options For SAS HBA  
Select each required option with quantities specified.  
SAS HBA  
Description with Parts Shipped:  
SAS HBA to connect to a host  
Part Number  
488765-B21  
HP SC08Ge HBA  
Step 2b - SAS Cables (as needed for connecting MSA2000sa to an HBA)  
Model Description  
Part Number  
407337-B21  
407339-B21  
432238-B21  
mini-SAS 4x 1M Cable All  
mini-SAS 4x 2M Cable All  
mini-SAS 4x 4M Cable All  
Step 3 - Options  
The base controller chassis with one or two controllers has twelve drive bays for both SAS and/or SATA drives. For additional twelve  
additional drive bays purchase an MSA2000 3.5" Disk Enclosure. You may attach a total of three Drive Enclosures for a total of  
forty-eight drive bays. Single controller arrays support Single I/O Disk Enclosures; dual controller arrays support Dual I/O Disk  
Enclosures.  
Step 3a - MSA2 SAS and SATA Drive Options  
NOTE: MSA2000 3.5 inch drives are for use only with MSA2000 products.  
HP StorageWorks MSA2 146GB 3G 15K 3.5 inch SAS DP HDD  
HP StorageWorks MSA2 300GB 3G 15K 3.5 inch SAS DP HDD  
HP StorageWorks MSA2 500GB 7.2K 3.5 inch SATA HDD  
HP StorageWorks MSA2 750GB 7.2K 3.5 inch SATA HDD  
HP StorageWorks MSA2 1TB 7.2K 3.5 inch SATA HDD  
AJ735A  
AJ736A  
AJ738A  
AJ739A  
AJ740A  
Step 3b - Drive Enclosure Options  
The array itself has twelve drive bays. Should you require a drive enclosure, the model you choose depends to which array model it  
will be attached. If it is a single controller array, then choose the JBOD designated as "Single I/O". If it is attaching to a dual  
controller array then choose the "Dual I/O" JBOD  
HP StorageWorks MSA2000 Single I/O 3.5 in 12 Drive Enclosure (w/ two .6m SAS cables)  
HP StorageWorks MSA2000 Dual I/O 3.5 inch 12 Drive Enclosure (w/ two .6m SAS cables)  
SAS Cables (as needed for additional Drive Enclosures where standard .6m not sufficient length)  
HP Ext SAS 1m Cable  
AJ749A  
AJ750A  
389665-B21  
389668-B21  
389671-B21  
HP Ext SAS 2m Cable  
HP Ext SAS 4m Cable  
DowDnAloa-d1fr3o0m4W5ww.SWomoarnludawlsi.dceom. AlVl Merasniouanls1SearcJhuAlynd1D4o,w2n0lo0a8d.  
Page 17  
QuickSpecs  
Configuration Information  
HP StorageWorks 2000sa Modular Smart Array  
Step 4 - Other MSA2000sa Options  
Description  
Quantity  
Part Number  
AJ754A  
HP StorageWorks 2000sa Modular Smart Array Controller  
(for future upgrading of a single controller MSA2000sa array to a dual controller model)  
HP StorageWorks MSA2000 Drive Enclosure I/O Module  
AJ751A  
(for future upgrading of a single I/O 3.5 inch Disk Enclosure to a dual controller model)  
Must choose optional Power Cord for Non-U.S. Configurations  
NOTE: Shipped standard with all units.  
2 ea. Power Cord, 110/220 VAC, US/Canada/Mexico 227099-001  
Power Cord, 220/240 VAC, (US/Canada/Mexico)  
Power Cord, (Australia/China/New Zealand)  
Power Cord, (Central Europe)  
Power Cord, (United Kingdom/Hong Kong)  
Power Cord, (Switzerland)  
2
2
2
2
2
2
2
2
2
227099-001  
227098-001  
157215-001  
157216-001  
157219-001  
157217-001  
157218-001  
139867-001  
157220-001  
Power Cord, (Italy)  
Power Cord, (Denmark)  
Power Cord, (Japan)  
Power Cord, (South East Asia/India)  
Step 5 - Choose Rack Options  
Select each required option with quantities specified.  
Rack Cabinet, Customer Assembled  
5642 - 5000 Series rack  
358254-B21  
292302-B22  
14U rack  
HP S10614 Rack with Shock Pallet  
Rack Cabinets 10622 G2  
10622 G2 Universal Rack w/Shock Pallet  
10622 G2 Universal Rack w/Standard Pallet  
AF022A  
AF021A  
Rack Cabinets under 10636 G2  
10636 G2 (36U) Rack Cabinet - Pallet  
AF011A  
AF012A  
AF013A  
AF014A  
10636 G2 (36U) Rack Cabinet - Shock Pallet  
10636 G2 (36U) Rack Cabinet - Crated  
10636 G2 (36U) Rack Cabinet, with Extension - Shock Pallet  
Rack Cabinets 10642 G2  
10642 G2 (42U) Rack Cabinet - Pallet  
10642 G2 (42U) Rack Cabinet - Shock Pallet  
10642 G2 (42U) Rack Cabinet - Crated  
AF001A  
AF002A  
AF003A  
DowDnAloa-d1fr3o0m4W5ww.SWomoarnludawlsi.dceom. AlVl Merasniouanls1SearcJhuAlynd1D4o,w2n0lo0a8d.  
Page 18  
QuickSpecs  
Configuration Information  
HP StorageWorks 2000sa Modular Smart Array  
10642 G2 (42U) Rack Cabinet, with Extension - Shock Pallet  
AF004A  
Rack Cabinets 10842 G2  
10842 G2 Universal Rack w/Shock Pallet  
10842 G2 Universal Rack w/Standard Pallet  
AF042A  
AF041A  
Rack Cabinets 10647 G2  
10647 Rack G2 Pallet  
AF031A  
Configure to Order Program Information  
HP introduces Configure to Order program so customers can customize their order according to their needs. It allows customers, at  
no additional cost, the ability to add Servers, Storage and options pre-racked and ready for deployments. However, It may not be  
available with all SKUs. The MSA2000sa may be integrated with ProLiant servers as standalone storage.  
NOTE: No CTO Available at Launch  
Configure to Order (CTO)  
Product approved for CTO  
MSA2000sa Base Components  
HP MSA2012sa SC Factory Integrated  
HP MSA2012sa DC Factory Integrated  
HP MSA2012sa Controller Factory Integrated  
HP SC08Ge HBA  
AJ752A#0D1  
AJ753A#0D1  
AJ754A #0D1  
HBA  
488765-B21#0D1  
407337-B21#0D1  
407339-B21#0D1  
432238-B21#0D1  
AJ735A#OD1  
Cables (as needed for connecting MSA2000sa to mini-SAS 4x 1M Cable All  
HBA)  
mini-SAS 4x 2M Cable All  
mini-SAS 4x 4M Cable All  
MSA2 SAS and SATA Drives  
MSA Drive Enclosures  
HP MSA2 146GB 3G 15K 3.5 inch SAS DP HDD  
HP MSA2 300GB 3G 15K 3.5 inch SAS DP HDD  
HP MSA2 500GB 7.2K 3.5 inch SATA HDD  
HP MSA2 750GB 7.2K 3.5 inch SATA HDD  
HP MSA2 1TB 7.2K 3.5 inch SATA HDD  
AJ736A#OD1  
AJ738A#OD1  
AJ739A#OD1  
AJ740A#OD1  
HP MSA2000 Single I/O 3.5 inch 12 Drive  
Enclosure  
AJ749A#OD1  
HP MSA2000 Dual I/O 3.5 inch 12 Drive  
Enclosure  
AJ750A#OD1  
Cables (as needed for additional Drives  
Enclosures)  
HP Ext SAS 1m Cable  
HP Ext SAS 2m Cable  
HP Ext SAS 4m Cable  
389665-B21#OD1  
389668-B21#OD1  
389671-B21#OD1  
NOTE: MSA2 3.5 inch drives are for use only with  
MSA2000 products.  
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Page 19  
QuickSpecs  
Technical Specifications  
HP StorageWorks 2000sa Modular Smart Array  
MSA2000sa  
POWER REQUIREMENTS  
Input Power Requirements 100-240VAC, 50/60 Hz, 4.5-1.9A  
Max Input Power  
Heat Dissipation  
475W maximum continuous  
1622 BTU/hour  
TEMPERATURE AND HUMIDITY RANGES  
Operating Temperature  
Shipping Temperature  
41° F to 104° F (5°C to 40°C)  
-40° F to 158° F (-40° C to 70° C) NOTE: Derate 2°C for every km, up to  
3000 meters  
Operating Humidity  
10% to 90% RH @ 104° F (40° C), non-condensing  
Non-Operating Humidity Up to 93% RH @ 104° F (40° C), non-condensing  
DECLARED ACOUSTIC NOISE LEVELS  
Sound Power  
<6.03B Sound Power  
Sound Pressure  
<55dBA Sound Pressure  
SHOCK AND VIBRATION  
Shock, Operational  
5.0G, 10ms, half sine  
Shock, Non-Operational 15G 11ms, half sine  
Vibration, Operational  
0.21Grms Random 5Hz to 500Hz flat spectrum/feed forward  
Vibration, Non-  
Operational  
0.5G 1 octave/minute 5Hz to 500Hz to 5 Hz sine sweep  
0.5Grms Random 20Hz to-1000Hz flat spectrum  
PHYSICAL  
Height  
3.5 in (8.9 cm)  
Depth (excluding cables) 23.7 ins (60.2 cm)  
Width  
17.6 in (44.7 cm)  
44 lbs (19.96 kg)  
Chassis Weight  
MSA2000sa Controller  
Host Interface  
2 x4 lane SAS ports - 3Gb/s per lane  
SAS  
Protocol Support  
RAID Support  
0, 1, 3, 5, 6, 10, 50  
Cache Memory  
Cache Backup  
1GB Read/Write.  
ECC protection with back up to flash memory ( indefinite backup)  
- yes - partner firmware update (PFU)  
Upgradeable Firmware  
Disk Drive and Enclosure 3Gb SAS - Serial Attached SCSI / 3 Gb SATA=II  
Protocol Support  
Expansion Port  
One 4X SAS connector (SFF8470) Expand up to 3 more drive enclosures  
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Page 20  
QuickSpecs  
Technical Specifications  
HP StorageWorks 2000sa Modular Smart Array  
Regulatory  
Safety  
UL 60950-1:2003 (USA)  
CAN/CSA-C22.2 No.60950-1-03 (Canada)  
EN 60950-1 :2001 + A11 (European Union)  
IEC 60950-1 :2001 (International)  
Electromagnetic  
Compatibility  
CFR 47 Part 15 Subpart B (U.S.A., Class A)  
ICES-003 Issue 4 (Canada, Class A)  
EN 55022 :98 +A1 +A2 (European Union, Class A)  
EN61000-3-2:2000+A1,+A2,+A14 (Harmonics)  
EN 61000-3-3 :2001 (Flicker)  
EN 55024 :1998 +A1 (European Union, Immunity)  
CISPR 22 :2005 (International, Class A)  
CISPR 24 :97 (International, Immunity)  
RoHS and WEEE  
RoHS-5 Compliance , China RoHS, WEEE  
Country Approvals  
Australia/New Zealand, Canada, China (PRC), European Union, Germany  
(GS Mark), Japan, South Korea, Taiwan, United States  
© Copyright 2008 Hewlett-Packard Development Company, L.P.  
The information contained herein is subject to change without notice.  
Microsoft and Windows NT are US registered trademarks of Microsoft Corporation. Intel is a US registered trademark of Intel  
Corporation. Unix is a registered trademark of The Open Group.  
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and  
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial  
errors or omissions contained herein.  
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Page 21  

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