SÉRIE DE
SERIE DE
PHOENIX
SERIES
ELECTRIC STOVE
POÊLE ÉLECTRIQUE
ESTUFA ELÉCTRICA
Model / Modèle / Modelo:
MES31MB
USE & CARE GUIDE
GUIDE D’UTILISATION ET D’ENTRETIEN
MANUAL D USO Y CUIDADO
MES31CR
MES31BL
Please read this manual before
installing and using your stove
Veuillez lire ce manuel avant
l’installation et l’utilisation de
votre poêle
Por favor lea las instrucciones de
instalación y de operación antes de
usar este estufa
IF THE INFORMATION IN THIS
MANUAL IS NOT FOLLOWED
EXACTLY, AN ELECTRICAL SHOCK
OR FIRE MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL
INJURY OR LOSS OF LIFE
SI LES RENSEIGNEMENTS DE CE
MANUEL NE SONT PAS EXACTEMENT INFORMACIÓN EN ESTE MANUAL, PODRÍA
SUIVIS, UN CHOC ÉLECTRIQUE OU UN RESULTAR EN CHOQUES ELÉCTRICOS O
SI NO SIGUE EXACTAMENTE LA
INCENDIE PEUT SURVENIR, ET
CAUSER DES DOMMAGES, DES
BLESSURES OU LA PERTE DE VIE
INCENDIO QUE PUEDEN CAUSAR DAÑOS A
LA PROPIEDAD, LESIONES PERSONALES O
LA PÉRDIDA DE LA VIDA.
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SPECIFICATIONS
20.5” x 13.5” x 25”
Dimensions W x D x H
53 cm x 35 cm x 64 cm
Net Weight
38 lbs / 17 kg
47 lbs / 21 kg
Gross Weight
Voltage
Frequency
Watts
120 V
60 Hz
1400 W
4770 BTUs
Heater Rating
ELECTRICAL CONNECTION
A 15 Amp, 120 Volt, 60 Hz circuit with a properly grounded outlet is required to operate this appliance.
Preferably, the stove will be on a dedicated circuit as other appliances on the same circuit may cause the
circuit breaker to trip or the fuse to blow when the heater is in operation. The unit comes standard with a
4.5 ft (1.5 m) long 3 wire cord, exiting out the back of the stove. Plan the installation to avoid the use of
an extension cord. If an extension cord must be used, it must be a minimum 14 ga, 3 wire with
grounding type plug and connector and rated not less than 2025 watts. The extension cord shall not be
more than 20 ft (6 m) in length.
WARNING: Electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fire, electrical shock and injury to persons.
WARNING: Do not use this stove if any part of it has been under water. Immediately call a
qualified service technician to inspect the stove and replace any part of the electrical system
which has been under water.
SERVICE INSTRUCTIONS
FOR YOUR SAFETY
Service must be performed by a qualified service agency.
REPLACING THE LIGHT BULBS
NOTE: Light bulbs may become loose during shipment. If the flame effect is dim or does not work, please
check that the light bulbs are lightly secured into their sockets. See instructions for replacing the bulbs.
The MES31CR, MES31MB and the MES31BL use two (2) clear 120 Volt, 25 watt B-10,
E-12 socket base light bulbs (small base, chandelier candle type bulbs). The access plate is located on
the back of the unit. For convenience, if one of the light bulbs burns out, it
may be easier to replace both of the light bulbs at the same time.
CAUTION:
To reduce the risk of fire, use 25 watt ONLY,
TYPE B-10, E-12 socket base light bulbs.
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1. Turn off the power to the unit.
2. Let the stove cool if it has been operating.
3. Turn the stove so you are facing the back of the stove.
4. Look for the access plate with the gold printing on it.
5. Remove the two (2) screws holding the bulb slides. These slides allow you to pull each
bulb to the access panel opening, making it easier to change the light bulb.
6. Remove the four (4) screws holding the access plate in position. Once you have removed
the four (4) screws, remove the access plate. You can now see and access the two (2)
25 watt chandelier bulbs under the ember bed.
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7. Pull the bulb slides towards you until you can easily reach the bulbs.
8. Remove each light bulb by unscrewing them out of the bases, turning them towards
you. You can use one hand to hold the light socket in place, if required.
9. Install the new light bulbs by turning each light bulb into the base away from you.
You can use one hand to hold the light socket in place, if required.
10. Push the bulb slides back into position.
6
7
11. Replace the access plate by pushing the plate up against the stove back,
and inserting the four (4) screws.
12. Insert and tighten the 2 screws holding the bulb slides in place.
13. Turn the stove back so you are facing the front of the stove.
14. Turn the power on and enjoy the flame effect.
OPERATING INSTRUCTIONS
After reading these instructions confirm that all controls on the stove are in the off position.
Plug the stove into a 15 amp, 120 volt outlet.
All controls and switches are on the front panel of the stove located inside the right hand
door.
Flame – to enjoy the flame just press the power switch to the on position.
8
Flame Brightness control – you can adjust the intensity of the
flame by moving the dial from the minimum position to the
maximum position. Select the brightness that you prefer. This
feature will only work if the power switch is in the on position.
MIN Heat (700) – to obtain low heat just press the heat switch
marked 700 to the on position.
MAX Heat (1400) – to obtain high heat you must ensure the
thermostat dial is in the maximum position and then press the
700w and the 1400w switches to the on position. If you move
the thermostat to the minimum position this High Heat Switch will be automatically shut off.
CLEANING YOUR STOVE
Before you clean your stove, please ensure the unit has been turned off, unplugged from the power source and the
unit has cooled.
To clean the doors:
Remove dust with a clean, dry, soft cloth that will not scratch the surface of the door.
Remove finger prints or other “oily” marks with a clean, damp, soft cloth.
To clean metal, and other painted parts:
Remove any marks on any of these surfaces with a clean, damp, soft cloth that will not scratch these surfaces.
DO NOT USE abrasive cleansers or spray liquids on any surface of this stove.
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WARRANTY
DO NOT RETURN THIS PRODUCT TO THE STORE:
Please contact Customer Service at: 1-866-253-0447
email: [email protected]
Canada:
USA:
400 Southgate Dr., Guelph, Ontario, Canada, N1G 4P5
6507 Fairfield Dr., Northwood,Ohio, USA, 43619
Limited Warranty Definitions
Greenway Home Products
(Greenway):
Manufacturer.
Electric Stove (stove):
Purchaser:
Stove manufactured by Greenway Home Products.
Purchaser of the stove.
Distributor:
Warranty Card:
Facility authorized to sell Greenway Home Products.
Greenway Home Products Limited Warranty Registration Card identifying
the Purchaser and product model.
Greenway Limited Warranty:
Greenway warrants to the Purchaser that the stove is free from defects in material and workmanship,
under normal use and service, for one (1) year (1 year limited parts) from the date of purchase.
All warranty repairs must be pre-authorized by Greenway Home Products. Greenway will,
at its option, replace or repair free of charge any defective part, which the Purchaser shall
notify their Distributor or Greenway Home Products within the warranty period. The obligation of
Greenway Home Products under this warranty, is expressly limited to such replacement or repairs.
The provisions of this limited warranty shall not apply to the following:
1. Accidents.
2. Unauthorized repairs or alterations.
3. Normal maintenance.
4. Changes made to other units manufactured after this stove was manufactured.
5. Incidental damages caused by failure of the stove such as inconvenience or loss of use.
6. Improper installation.
The provisions of this limited warranty shall not apply to deterioration due to wear and
exposure beyond the following limitations:
1. For 180 days from the date of purchase on electrical component and circuit boards
(lightbulbs excluded).
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Greenway Limited Warranty is void unless the following conditions are adhered to:
1. Warranty registration must be completed and returned to Greenway Home Products.
2. All warranty repairs must be preauthorized by Greenway repair facility.
3. Greenway reserves the right to inspect defective parts that have been replaced under warranty.
Distributor is expected to hold defective parts for 60 days.
4. Only parts and accessories and other material, available through Greenway Home Products are
to be used in the performance of warranty service.
5. Purchasers are responsible for presenting/notifying their Distributor as soon as a problem
exists. The warranty repairs should be completed in a reasonable amount of time from the
date of authorization. Not to exceed 30 days past notification.
This limited warranty is expressly in lieu of any other expressed or implied warranty, including any
implied warranty or merchantability or fitness for a particular purpose and of any obligations or liabilities
on Greenway Home Products which neither assumes nor authorizes any other person to assume for it any
other liability in connection with the stove manufactured by it.
The warranty is null and void if used in commercial or industrial applications.
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