Instruction Manual
309498H
Transceiver
EN
249020, Series B, Transceiver with Full Line Matrix™ Software, North America
249884, Series B, Transceiver with Full Line Matrix™ Software, Australia
249021, Series B, Transceiver with Tank Level Monitor Software, North America
249885, Series B, Transceiver with Tank Level Monitor Software, Australia
117256, Series C, Transceiver without Software, North America
120108, Series C, Transceiver without Software, Australia
Important Safety Instructions
Read all warnings and instructions in this
manual. Save these instructions.
For use with Matrix Total Fluid
Management System Components
117256 shown
The Matrix Transceiver contains an RF device with the following approvals:
FCC ID: JHIGNET
IC: 4840AGNET
Australian Vendor Code: N3845
✓
Industry Canada Statement
The term “IC” before the certification/reg-
istration number only signifies that the In-
dustry Canada technical specifications
were met.
Graco Inc. P.O. Box 1441 Minneapolis, MN 55440-1441
Copyright 2003, Graco Inc. is registered to I.S. EN ISO 9001
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Warnings
Warnings
The following general warnings are related to the safe setup, use, grounding, maintenance and repair of this equip-
ment. Additional more specific warnings may be found throughout the text of this manual where applicable.
WARNING
FIRE AND EXPLOSION HAZARD
When flammable fluids are present in the work area, such as gasoline and windshield wiper fluid, be
aware that flammable fumes can ignite or explode. To help prevent fire and explosion:
•
•
•
•
•
•
•
Use equipment only in well ventilated area.
Eliminate all ignition sources, such as cigarettes and portable electric lamps.
Keep work area free of debris, including rags and spilled or open containers of solvent and gasoline.
Do not plug or unplug power cords or turn lights on or off when flammable fumes are present.
Ground equipment.
Use only grounded hoses.
If there is static sparking or you feel a shock, stop operation immediately. Do not use equipment
until you identify and correct the problem.
EQUIPMENT MISUSE HAZARD
Misuse can cause death or serious injury.
•
•
Do not exceed the maximum working pressure or temperature rating of the lowest rated system
component. See Technical Data in all equipment manuals.
Use fluids and solvents that are compatible with equipment wetted parts. See Technical Data in all
equipment manuals. Read fluid and solvent manufacturer’s warnings.
•
•
•
•
•
•
•
Check equipment daily. Repair or replace worn or damaged parts immediately.
Do not alter or modify equipment.
For professional use only.
Use equipment only for its intended purpose. Call your Graco distributor for information.
Route hoses and cables away from traffic areas, sharp edges, moving parts, and hot surfaces.
Do not use hoses to pull equipment.
Comply with all applicable safety regulations.
309498H
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Typical Transceiver Installations
Typical Transceiver Installations
It is recommended that you locate the transceiver in the main part of the shop, near the meters and/or tank level mon-
itors. If the transceiver is mounted outdoors, it must be placed into a protective water proof, non-metallic outside hous-
ing. Be sure to comply with all applicable local, state, and national fire, electrical, and safety regulations.
One -Transceiver Facility Layout
Tank
Parts
Room
Room
TLM
TLM
Matrix Computer
Meters
Transceiver
Meters
Meters
Meters
Up to 100 ft (30.5 m)
RS 232 connection.
Up to 4000 ft (1219 m)
RS422 connection.
FIG. 1
4
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Transceiver Connections
Two -Transceiver Facility Layout
Tank
Room
Parts
Room
Matrix Computer
TLM
TLM
Meters
Transceiver 2
Transceiver 1
Meters
Meters
Meters
FIG. 2
Transceiver Connections
WARNING
•
•
Transceivers use a power transformer plugged into
The serial port connector (B) is used for the Trans-
ceiver to PC cable connection when RS232 cable is
used to connect the transceiver to the Matrix PC.
B
A
C
FIG. 3
•
The serial port connector (C) is used for the Trans-
ceiver to PC cable connection when RS422 cable
and convertor is used to connect the transceiver to
the Matrix PC. See Transceiver Connection/Wir-
309498H
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TransceiverConnections
Transceiver Connection/Wiring
CAUTION
Cable connections and wiring should always be done
prior to powering on the transceiver.
There are two connection/wiring options for connecting
the Transceiver(s) to the PC.
J
A
B
H
FIG. 5
•
•
RS232 is for wiring distances of 100 ft (30.5 m) or
less between the Transceiver and PC.
RS422 - wiring distances up to 4000 ft (1219 m).
Parts needed to make this connection are:
RS422 is for wiring distances up to 4000 ft. (1219
m) between the transceiver and PC.
•
•
RS232 to RS422 converters (119435) will be
required for each Transceiver in the system.
RS232 - 100 ft. (30.5 m) or less.
(1) 249019 Connector kit (includes 10 RS422 con-
nectors and 100 ferrules). To apply the ferrules to
the wires, you will need crimping tool (15B902).
1. Connect the PC serial port (E) to the Transceiver
serial port (B) using the 100 ft. (30.5 m) RS232
cable (D) (part no. 118346). Do not cut the cable
(D) to remove any excess. Coil excess and place in
1. Attach the wires to the terminal block on the Con-
verter and on the connector (P4). See FIG. 6.
2. With the connections made, plug and screw in the
converter to the open serial port (E) on the PC. See
E
If your PC does not have enough serial ports for
the Matrix Transceiver(s) connections, a USB
converter must be used. Graco recommends using
a 4-port or 8-port Edgeport USB converter
depending on the number of Transceivers required
for connection. These converters are not supplied
by Graco. They can be purchased at B & B Elec-
tronics Manufacturing (www.bb-elec.com).
D
B
3. Plug and screw in the connector into the RS422
FIG. 4
4. Set dipswitch settings on the Transceiver prior to
connecting the power transformer (see page 10 for
RS422 dipswitch settings).
2. Set dipswitch settings on the Transceiver prior to
connecting the power transformer (see page 10 for
RS232 dipswitch settings).
5. Plug the power into the Transceiver power inlet (A)
and into a grounded 120 VAC power source in N.A.
and a grounded 240 VAC power source in Australia.
The green power light (H) will illuminate indicating
the Transceiver is on. See FIG. 5.
3. Plug the power into the Transceiver power inlet (A)
and into a grounded 120 VAC power source. The
green power light (H) will illuminate indicating the
Transceiver is on. See FIG. 5.
When the transceiver is powered on, it will go into a
test mode and diagnostic light (J) will illuminate for
about 10 seconds then shut-off. During this time
the transceiver is not functional. See FIG. 5.
6
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Transceiver Connections
TD(A)
RD(B)
GND
+12V
FIG. 6
309498H
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TransceiverConnections
There are (8) Network ID's and (8) Transceiver ID's pos-
sible by changing the position of the dipswitches. The
eight positions are identified as A, B, C, D, E, F, G, and
H.
Transceiver Dipswitch Settings
Each is equipped with two, 4 - position dipswitches
labeled S1 and S2. See FIG. 7.
The location of the dipswitches will change based on the
hard-wired connection used between the Transceiver(s)
and PC (RS232 vs. RS422).
•
Network ID (S1): This is the RF identification
setting assigned to a Matrix installation. All com-
ponents in the system use this same Network
ID. For example, if one dealership is using Net-
work ID (A), the dealership across the street
would required Network ID (B) to avoid RF inter-
ference between the two systems.
The factory default setting for all Transceivers is (AA)
using a RS232 connection. The first A refers to the Net-
work ID and the second A refers to the Transceiver ID. If
multiple Transceivers are used or if RS422 connection is
used, the factory default settings will require changing.
•
Transceiver ID (S2): This is the RF identifica-
tion setting assigned to a Matrix Transceiver(s).
Matrix system components are then assigned to
the Transceiver(s) ID's as desired for RF com-
munication. For example, If a system required
two Transceivers, some components would be
assigned to one Transceiver and other compo-
nents would be assigned to the second Trans-
ceiver using the Transceiver ID dipswitch.
Transceiver ID (S2)
Note: The network ID switch remains
the same with 2 or more transceivers.
All dipswitches in down
or off position.
on
S2
4
1
2
3
S1
All dipswitches
to right or off
position.
Network ID (S1)
FIG. 7
8
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Changing Dipswitch Settings
Changing Dipswitch Settings
Network ID and Transceiver ID dipswitch settings are
made on the PC board. To access the board, the trans-
ceiver cover must be removed.
is the Network ID and the second letter is the Trans-
ceiver ID (i.e., AA).
Transceivers are often mounted above the work
environment. With the labels applied to the
diagnostic light side of the transceiver box, the
technician can more easily understand the
Matrix ID configuration.
1. Remove power to the transceiver.
All dipswitch settings must be made without
power to the transceiver.
Removing the Transceiver Cover
2
When necessary to change dipswitch settings remove
the transceiver cover by:
1. Using a small screwdriver, push on the snap-locks
2. At the same time, slightly lift cover on the corre-
sponding end of the Transceiver.
2
3. Repeat the process on the opposite side to remove
the cover.
5. Replace the cover by snapping the cover back on.
6. Labels with the letters A-H are provided with each
.
FIG. 8
Transceiver. These letters are applied to the outside
of the Transceiver to identify its ID's. The first letter
S2
S1
FIG. 9
309498H
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Changing Dipswitch Settings
All dipswitch settings must be made without
power to the Transceivers or the settings will
not be properly communicated to the PC soft-
ware.
Dipswitch Setting using RS232
Connection
In FIG. 10 you can see the default (AA) setting. If the
system is a one Transceiver application and no other
Matrix systems are in the same RF range, this setting
will not require changing.
S2 Transceiver ID
C
D
A - default
B
on
on
on
on
S2
S2
S2
S2
S2
S2
S2
4
4
4
1
2
2
1
2
2
4
4
4
3
3
3
3
1
2
1
2
2
3
3
G
F
E
H
on
on
on
on
S2
1
1
4
3
4
1
2
1
3
S1 Network ID
H
C
G
B
D
E
F
A - default
S1
S1
S1
S1
S1
S1
S1
S1
FIG. 10
10
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Changing Dipswitch Settings
Dipswitch setting (4) of the S1 Network ID
changes position when using RS422 cable
instead of RS232 cable.
Dipswitch Setting using RS422
Connection
As stated earlier, the default dipswitch setting is (AA) for
a RS232 connection. If RS422 connection is used, this
11.
All dipswitch settings must be made without
power to the Transceivers or the settings will
not be properly communicated to the PC soft-
ware.
RS422 Cable Settings
S2 Transceiver ID
C
D
A
B
on
on
on
on
S2
S2
S2
S2
S2
S2
4
4
4
1
2
2
1
2
2
4
4
4
3
3
3
3
1
2
1
2
2
3
3
3
G
F
E
H
on
on
on
on
S2
S2
4
1
1
4
1
2
1
3
S1 Network ID
H
C
G
B
D
E
F
A
S1
S1
S1
S1
S1
S1
S1
S1
FIG. 11
309498H
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Changing Dipswitch Settings
1. Using the bracket as a template, mark the location
of the bracket holes on the mounting surface. Or see
Components Mounting Bracket
During system installation, double-faced tape can be
used to allow relocation of the Transceivers to optimize
RF communication.
2. Drill two holes.
3. Attach the bracket (3) to the wall or ceiling using two
1 in. sheet rock screws (4). Slide the transceiver
onto the bracket.
Once RF communications are confirmed, the Trans-
ceiver can be permanently mounted on a desk top, wall,
or ceiling. If the component will be placed on a desktop
or horizontal flat surface, use the rubber feet that are
supplied. The feet are adhered to round indents on the
back side of the unit. If the component will be placed on
the wall or ceiling, use the Matrix mounting bracket (3)
and screws (4) to fasten the box to the mounting loca-
tion. See FIG. 12.
•
•
If the Transceiver is mounted outdoors, it must
be placed into a protective water proof,
non-metallic outside housing meeting IP65
Standards for outdoor use.
3
4
Be sure to comply with all applicable local,
state, and national fire, electrical, and safety
regulations.
FIG. 12
12
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Operation
Operation
Once the Matrix system is installed, you can verify that
the Transceiver is functioning correctly by observing each
component’s indicator lights. Once verified, no additional
service or maintenance is necessary.
M
L
K
J
H
FIG. 13
Transceiver See FIG. 13
Function
Description
When lit, indicates the unit is receiving AC power.
Power - Green light (H)
PC IN - Red light (J)
PC OUT - Red light (K)
RF IN - Red light (L)
RF OUT - Red light (M)
Flashing light indicates transmission from the PC to the Transceiver.
Flashing light indicates transmission from the Transceiver to the PC.
Flashing light indicates RF signal received from Matrix or other RF source.
Flashing light indicates valid Matrix RF signal data transmitted.
PC IN & RF OUT flashing (J & M) Data from PC is being sent out via RF.
PC OUT & RF IN flashing (K & L) Valid data received by Transceiver and sent to the PC.
Transceiver Diagnostics
Indicator
Diagnostic Definition
No green power Indicates that AC power is not being received. Verify that the power cord is securely plugged into
light (H)
the component and the AC power outlet.
Verify that the AC power outlet is “live”.
No light on PC Indicates that the PC is not communicating. Verify that the computer cable is securely plugged into
IN (J)
the back of the Transceiver and the communications port of the PC. Complete the Signal Strength
Test on the Matrix Application screen to verify signal from the PC to the Transceiver.
No light on PC Indicates that the Transceiver is not communicating to the PC when receiving information from
OUT (K)
other Matrix components. Verify that the RF IN indicator is lit. If lit, verify computer cable is securely
connected. If so, replace Transceiver.
No light on RF Indicates no transmission is being received by the Transceiver. Components may be too far out of
IN (L)
range for proper RF communications. Verify Matrix components are programmed, have power, are
functioning correctly, and are within RF communication range. Replace Transceiver if all other com-
ponents are working properly and are within appropriate distance.
Constant RF
OUT (M) light
on
System is in a RF communication “lock up”. Applies to all.
No light on RF No RF communication transmitted from Transceiver to the Matrix system. Verify that the computer
OUT (M)
cable is securely plugged into the back of the Transceiver and the communications port of the PC.
Complete the Signal Strength Test on the Matrix Application screen to verify signal from PC to the
Transceiver and RF OUT from Transceiver.
309498H
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TransceiverParts
Transceiver Parts
249020 Transceiver with Full Line Matrix Software, N.A.
249884 Transceiver with Full Line Matrix Software, Australia
249021 Transceiver with Tank Level Monitor Software, N.A.
249885 Transceiver with Tank Level Monitor Software, Australia
117256 Transceiver without Software, N.A.
120108 Transceiver without Software, Australia
2
1
4a, 4b, 4c
A C
B D
3
E FG
H
5
Accessories
Ref.
No. Part No. Description
Qty
1
Part No. Description
1
117251 AC Transformer, 6 ft. (1.8 m), N.A.
118346
119572
249019
100 ft (30.5 m) RS232 cable
120109 AC Transformer, 6 ft. (1.8 m), Australia
117247 Mounting bracket with screws
Matrix Software CD (not available sepa-
rately)
1000 ft (305 m) roll of RS422 cable
RS422 Connector kit (includes 25 RS422 con-
nectors and 100 ferrules)
2
3
1
1
119645
119435
RS422 ferrule crimping tool
RS232/RS422 converter
4a 249020 Transceiver with Full Line Matrix Software, 1
N.A.
249884 Transceiver with Full Line Matrix Software,
Some Matrix applications will require USB converter to
connect multiple Transceivers to a PC. Graco recom-
mends using either a 4-port or 8-port Edgeport USB
converter. Graco does NOT supply these converters. To
purchase separately, contact B & B Electronics Manu-
standard with a 3.3 ft (1 m) cable and software to load
additional COM ports for Transceiver connection.
Australia
4b 249021 Transceiver with Tank Level Monitor Soft- 1
ware, N.A.
249885 Transceiver with Tank Level Monitor Soft-
ware, Australia
4c 117256 Transceiver without Software, N.A.
120108 Transceiver without Software, Australia
1
2
5
Transceiver Labels
14
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Troubleshooting
Troubleshooting
Problem
Cause
Solution
Transceiver will not com-
municate to meters and
TLMs
Incorrect COM port selected for trans-
ceiver.
Ensure correct COM port is selected.
Communication (serial) cable is not
connected between the transceiver and
PC.
Verify that communication cable con-
nects transceiver to PC correctly. See
page 6.
Transceiver is not powered up.
Verify transceiver is powered up.
You attempted to communicate while
red lights on transceiver were on.
Wait for red lights on transceiver to go
blank before attempting to communi-
cate.
Transceiver dipswitches are not set for
correct communication (serial) cable.
Verify transceiver dipswitches are set
for appropriate communication (serial)
Transceiver is out of RF range of
meters or TLMs.
Ensure transceiver is located within RF
range of meters and TLMs.
Transceiver communi-
cates intermittently to
some meters and TLMs.
Transceiver is out of RF range of
meters or TLMs.
Ensure transceiver is located within RF
range of meters and TLMs.
Two meters or TLMs are programmed
to the same address.
Verify that each meter and TLM is cor-
rectly programmed to a unique
address.
309498H
15
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TechnicalData
Technical Data
Transceiver
Weight
1.0 lbs. (454 g)
RF Communication
902 - 928 MHz frequency hopping, spread-spectrum, N.A.
915 - 928 MHz frequency hopping, spread-spectrum, Australia
Unobstructed RF Range (based on building 300 to 500 ft (91.4 to 152.4 m)
construction and RF environment)
Obstructed RF Range (based on building
construction and RF environment)
250 to 300 ft (76.2 to 91.4 m)
RF Operating Temperature Range
Power Supply
-40°F to 185°F (-40°C to 85°C)
120 VAC in to a 12 VDC plug in transformer, N.A.
240 VAC in to a 12 VDC plug in transformer, Australia
FCC ID (for RF device contained in Matrix
Transceivers 249020, 249021, 117256)
FCC (JHIGNET), IC - Industry Canada (4840AGNET), N.A.
Compliance (for RF device contained in
Matrix Transceivers 249884, 249885,
120108)
ACMA (N 3845), Australia
These devices comply with part 16 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
16
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Graco Standard Warranty
Graco warrants all equipment manufactured by Graco and bearing its name to be free from defects in material and workmanship
on the date of sale to the original purchaser for use. With the exception of any special, extended, or limited warranty published by
Graco, Graco will, for a period of twenty-four months from the date of sale, repair or replace any part of the equipment determined
by Graco to be defective. This warranty applies only when the equipment is installed, operated and maintained in accordance with
Graco's written recommendations.
This warranty does not cover, and Graco shall not be liable for general wear and tear, or any malfunction, damage or wear caused
by faulty installation, misapplication, abrasion, corrosion, inadequate or improper maintenance, negligence, accident, tampering,
or substitution of non-Graco component parts. Nor shall Graco be liable for malfunction, damage or wear caused by the
incompatibility of Graco equipment with structures, accessories, equipment or materials not supplied by Graco, or the improper
design, manufacture, installation, operation or maintenance of structures, accessories, equipment or materials not supplied by
Graco.
This warranty is conditioned upon the prepaid return of the equipment claimed to be defective to an authorized Graco distributor for
verification of the claimed defect. If the claimed defect is verified, Graco will repair or replace free of charge any defective parts.
The equipment will be returned to the original purchaser transportation prepaid. If inspection of the equipment does not disclose
any defect in material or workmanship, repairs will be made at a reasonable charge, which charges may include the costs of parts,
labor, and transportation.
THIS WARRANTY IS EXCLUSIVE, AND IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
Graco's sole obligation and buyer's sole remedy for any breach of warranty shall be as set forth above. The buyer agrees that no
other remedy (including, but not limited to, incidental or consequential damages for lost profits, lost sales, injury to person or
property, or any other incidental or consequential loss) shall be available. Any action for breach of warranty must be brought within
two (2) years of the date of sale.
Graco makes no warranty, and disclaims all implied warranties of merchantability and fitness for a particular purpose in connection
with accessories, equipment, materials or components sold but not manufactured by Graco. These items sold, but not
manufactured by Graco (such as electric motors, switches, hose, etc.), are subject to the warranty, if any, of their manufacturer.
Graco will provide purchaser with reasonable assistance in making any claim for breach of these warranties.
In no event will Graco be liable for indirect, incidental, special or consequential damages resulting from Graco supplying equipment
hereunder, or the furnishing, performance, or use of any products or other goods sold hereto, whether due to a breach of contract,
breach of warranty, the negligence of Graco, or otherwise.
FOR GRACO CANADA CUSTOMERS
The parties acknowledge that they have required that the present document, as well as all documents, notices and legal
proceedings entered into, given or instituted pursuant hereto or relating directly or indirectly hereto, be drawn up in English. Les
parties reconnaissent avoir convenu que la rédaction du présente document sera en Anglais, ainsi que tous documents, avis et
procédures judiciaires exécutés, donnés ou intentés à la suite de ou en rapport, directement ou indirectement, avec les
procedures concernées.
Graco Information
TO PLACE AN ORDER, contact your Graco distributor, or call this number to identify the distributor closest to you:
Phone: 612-623-6928 or Toll Free: 1-800-533-9655, Fax: 612-378-3590
All written and visual data contained in this document reflects the latest product information available at the time of publication.
Graco reserves the right to make changes at any time without notice.
Original instructions. This manual contains English. MM 309498
Graco Headquarters: Minneapolis
International Offices: Belgium, China, Japan, Korea
GRACO INC. AND SUBSIDIARIES • P.O. BOX 1441 • MINNEAPOLIS MN 55440-1441 • USA
Copyright 2004, Graco Inc. All Graco manufacturing locations are registered to ISO 9001.
Revised July 2012
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