Genicom Printer 3400e User Manual

User's Manual  
®
EasyCoder 3400e  
Bar Code Label  
Printer  
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Document Change Record  
This page records changes to this document. The document was originally released as version 001.  
Version  
Date  
Description of Change  
002  
07/2003  
Updated the user’s manual to include the EasyLAN 10i2 adapter accessory and the  
EasyLAN Wireless option.  
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1233*Helv Condensed Contents  
Contents  
Before You Begin...............................................................................................................ix  
Safety Summary....................................................................................................ix  
Safety Icons ..........................................................................................................ix  
Global Services and Support..................................................................................x  
Who Should Read This Document? .....................................................................xi  
Related Documents ..............................................................................................xi  
Getting Started............................................................................................................................. 1  
1
2
Getting to Know Your Printer............................................................................................2  
Preparing the Printer for Installation ..................................................................................3  
Plugging In the Printer ..........................................................................................3  
Opening the Printer...............................................................................................4  
Loading Media for Fanfold Printing......................................................................5  
Printing the Hardware Configuration Test Label...................................................7  
What the Hardware Configuration Test Label Tells You..........................8  
If a Hardware Configuration Test Label Does Not Print..........................8  
Connecting the Printer to Your System ..............................................................................8  
Connecting Your Printer to a PC...........................................................................9  
Connecting the Printer to a PC Serial Port...............................................9  
Connecting the Printer to a PC Parallel Port ............................................9  
Connecting Your Printer to a Network................................................................10  
Connecting the Printer to an AS/400...................................................................10  
Connecting the Printer to a Mainframe...............................................................11  
Cabling in Noisy Electrical Environments ...........................................................11  
Configuring the Serial Port for Communications .............................................................12  
Verifying Printer Communications With Your System.....................................................13  
Operating the Printer ............................................................................................................. 15  
Learning How to Operate the Printer ...............................................................................16  
Understanding the Front Panel.........................................................................................16  
Understanding the Front Panel LEDs..................................................................16  
Using the Feed/Pause Button...............................................................................17  
Loading Media Into the Printer ........................................................................................18  
Loading Roll Media for Straight-Through Printing .............................................18  
Loading Media for Self-Strip Printing .................................................................20  
Loading Thermal Transfer Ribbon ...................................................................................22  
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Setting the Media Sensitivity Number ..............................................................................24  
Setting the MSN for Intermec Media and Ribbon...............................................26  
Setting the MSN for Other Media and Ribbon ...................................................26  
Communicating With the Printer.....................................................................................28  
Using the PrintSet Software.................................................................................29  
Using Third-Party Software.................................................................................29  
Using Intermec Printer Language (IPL) Commands............................................29  
Printing a Test Label ...........................................................................................29  
Maintaining the Printer......................................................................................................... 31  
Inspecting the Printer .......................................................................................................32  
Tools for Cleaning the Printer..........................................................................................32  
3
Maintenance Schedule......................................................................................................32  
Cleaning the Printhead........................................................................................34  
Cleaning the Printer Covers.................................................................................36  
Cleaning the Drive Roller and Tear Bar...............................................................36  
Cleaning the Media Guides and Media Path........................................................37  
Cleaning the Label Sensors ..................................................................................38  
Troubleshooting........................................................................................................................ 41  
Troubleshooting Checklist................................................................................................42  
Printer Operation Problems..............................................................................................42  
Print Quality Problems.....................................................................................................44  
Communication Problems................................................................................................45  
Preventing Data Loss........................................................................................................46  
4
5
Optimizing Printer Performance ..................................................................................... 47  
Optimizing and Maintaining Print Quality ......................................................................48  
Correcting Uneven Print Quality......................................................................................48  
Adjusting the Print Darkness............................................................................................49  
Adjusting the Label Mark Sensor......................................................................................50  
Using the Printer Memory Efficiently...............................................................................52  
How Is the Printer Storage Memory Used?..........................................................52  
Making the Most of Your Memory......................................................................52  
Increasing Throughput.....................................................................................................53  
What Is an Image Band?......................................................................................53  
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How the Image Bands Command Works ............................................................53  
Optimizing Print Speed and Image Band Setting.................................................54  
Using Test and Service Mode............................................................................................. 55  
6
Using Test and Service Mode Procedures .........................................................................56  
Printing Test Labels.............................................................................................58  
Using Data Line Print .........................................................................................58  
Resetting the Memory on Your Printer................................................................58  
Setting Configuration Commands in Test and Service Mode ...........................................59  
Setting the Number of Dot Increments ...............................................................60  
Adjusting the Label Rest Point.............................................................................61  
Setting Emulation Mode .....................................................................................62  
Using Forms Adjust.............................................................................................63  
X Forms Adjust ......................................................................................64  
Y Forms Adjust.......................................................................................65  
Specifications.............................................................................................................................. 67  
A
Printer Specifications........................................................................................................68  
Dimensions (no options installed) ..........................................................68  
Electrical Requirements ..........................................................................68  
Environment ..........................................................................................68  
Character Sets.........................................................................................68  
Communications....................................................................................68  
Fonts and Graphics.................................................................................69  
Media.....................................................................................................69  
Printhead................................................................................................70  
Printing Method.....................................................................................70  
Printing Speed........................................................................................70  
Ribbon ...................................................................................................70  
Self-Strip (optional)................................................................................70  
Printer Options ................................................................................................................71  
Communication Interface....................................................................................71  
EasyLAN 10i Interface ...........................................................................71  
EasyLAN 10i2 Adapter...........................................................................71  
EasyLAN Wireless Option......................................................................71  
Twinax Interface.....................................................................................71  
Coax Interface ........................................................................................71  
Finishers ..............................................................................................................72  
Cutter.....................................................................................................72  
Batch Takeup .........................................................................................72  
Self-Strip Printing...................................................................................72  
Kanji/Katakana.......................................................................................72  
Memory Expansion ................................................................................72  
Parallel Interface Pin Descriptions ....................................................................................72  
Bar Code Symbologies Supported.....................................................................................73  
2D Symbologies ..................................................................................................74  
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Contents*1233*  
2D Stacked Symbologies ........................................................................74  
2D Matrix Symbologies..........................................................................75  
Character Sets............................................................................................................................. 77  
B
C
International Character Sets..............................................................................................78  
Advanced Character Table...................................................................................78  
Emulation Mode Character Table .......................................................................78  
IBM Translation Character Table........................................................................79  
Code Page 850 Character Table...........................................................................80  
Extended Character Sets ...................................................................................................81  
Communications Reference ............................................................................................... 85  
Communications Protocols ..............................................................................................86  
Intermec Standard Protocol.................................................................................86  
XON/XOFF Protocol (Software and Hardware Flow Control) ...........................87  
XON/XOFF, No Status Protocol ........................................................................88  
Polling Mode D...................................................................................................88  
Multi-Drop Protocol...........................................................................................88  
User-Defined Protocol.........................................................................................88  
Host Requirements..............................................................................................90  
Communications Boundaries...............................................................................90  
Communications Interfaces ..............................................................................................90  
RS-232 Serial Interface ........................................................................................90  
RS-422 Serial Interface ........................................................................................91  
RS-485 Serial Interface ........................................................................................91  
Printer Serial Port.............................................................................................................92  
Full ASCII Table........................................................................................................................... 95  
Full ASCII Table..............................................................................................................96  
Full ASCII Control Characters Table ...............................................................................98  
D
Glossary .......................................................................................................................................... 99  
Index................................................................................................................................................107  
G
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Before You Begin  
This section provides you with safety information, technical support  
information, and sources for additional product information.  
Safety Summary  
Your safety is extremely important. Read and follow all warnings and  
cautions in this document before handling and operating Intermec  
equipment. You can be seriously injured, and equipment and data can be  
damaged if you do not follow the safety warnings and cautions.  
Do not repair or adjust alone  
Do not repair or adjust energized equipment alone under any  
circumstances. Someone capable of providing first aid must always be  
present for your safety.  
First aid  
Always obtain first aid or medical attention immediately after an injury.  
Never neglect an injury, no matter how slight it seems.  
Resuscitation  
Begin resuscitation immediately if someone is injured and stops breathing.  
Any delay could result in death. To work on or near high voltage, you  
should be familiar with approved industrial first aid methods.  
Energized equipment  
Never work on energized equipment unless authorized by a responsible  
authority. Energized electrical equipment is dangerous. Electrical shock  
from energized equipment can cause death. If you must perform  
authorized emergency work on energized equipment, be sure that you  
comply strictly with approved safety regulations.  
Safety Icons  
This section explains how to identify and understand dangers, warnings,  
cautions, and notes that are in this document. You may also see icons that  
tell you when to follow ESD procedures and when to take special  
precautions for handling optical parts.  
A warning alerts you of an operating procedure, practice, condition,  
or statement that must be strictly observed to avoid death or serious  
injury to the persons working on the equipment.  
Avertissement: Un avertissement vous avertit d’une procédure de  
fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit  
être strictement respecté pour éviter l’occurrence de mort ou de  
blessures graves aux personnes manupulant l’équipement.  
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Before You Begin  
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A caution alerts you to an operating procedure, practice, condition, or  
statement that must be strictly observed to prevent equipment damage  
or destruction, or corruption or loss of data.  
Attention: Une précaution vous avertit d’une procédure de  
fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit  
être strictement respecté pour empêcher l’endommagement ou la  
destruction de l’équipement, ou l’altération ou la perte de données.  
Note: Notes either provide extra information about a topic or contain  
special instructions for handling a particular condition or set of  
circumstances.  
Global Services and Support  
Warranty Information  
To understand the warranty for your Intermec product, visit the Intermec  
web site at http://www.intermec.com, click Support, and then click  
Warranty.  
Disclaimer of warranties: The sample code included in this document is  
presented for reference only. The code does not necessarily represent  
complete, tested programs. The code is provided “as is with all faults.” All  
warranties are expressly disclaimed, including the implied warranties of  
merchantability and fitness for a particular purpose.  
Web Support  
Visit the Intermec web site at http://www.intermec.com to download  
many of our current manuals in PDF format. To order printed versions of  
the Intermec manuals, contact your local Intermec representative or  
distributor.  
Visit the Intermec technical knowledge base (Knowledge Central) at  
http://intermec.custhelp.com to review technical information or to request  
technical support for your Intermec product.  
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Telephone Support  
These services are available from Intermec Technologies Corporation.  
Call 1-800-755-5505  
and choose this option  
Service  
Description  
Factory Repair and  
On-site Repair  
Request a return authorization  
number for authorized service  
center repair, or request an on-site  
repair technician.  
1
Technical Support  
Get technical support on your  
Intermec product.  
2
3
Service Contract  
Status  
Inquire about an existing  
contract, renew a contract, or ask  
invoicing questions.  
Schedule Site Surveys Schedule a site survey, or request  
4
5
or Installations  
a product or system installation.  
Ordering Products  
Talk to sales administration, place  
an order, or check the status of  
your order.  
Who Should Read This Document?  
The manual provides you with information about the features of the  
EasyCoder® 3400e printer, and tells you how to install, configure, operate,  
maintain, and troubleshoot them.  
Before you install and configure the 3400e, you should be familiar with  
your network and general networking terms, such as IP address.  
Related Documents  
The Intermec web site at http://www.intermec.com contains many of our  
documents that you can download in PDF format.  
To order printed versions of the Intermec manuals, contact your local  
Intermec representative or distributor.  
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Before You Begin  
*1233*  
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Getting Started  
1
This chapter describes the EasyCoder® 3400e printer and explains how to  
get your new printer running for the first time. This chapter covers these  
topics:  
• Learning about the printer  
• Preparing the printer for installation  
• Connecting the printer to your system  
• Configuring the printer’s serial port  
• Verifying printer communications with your system  
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Getting to Know Your Printer  
Features of your printer include:  
• support for direct thermal and thermal transfer printing applications.  
Chapters 1 and 2 explain how to load both types of media.  
• an internal optional self-strip with integral liner takeup. See Chapter 2,  
“Operating the Printer,” for more information.  
• an easy-to-use software application called PrintSet. PrintSet makes  
configuring your printer, downloading fonts and graphics, and printing  
a test label effortless.  
• minimal supervision and maintenance.  
• support for user-supplied fonts. You can easily download and print user-  
supplied fonts. See the PrintSet software application or the IPL  
Programming Reference Manual (P/N 066396) for more information.  
• support for TrueType. You can easily download and print TrueType  
fonts. See the PrintSet software application or the IPL Programming  
Reference Manual for more information.  
• e series—IEEE 1284 parallel port. Up to 8 ips (inches per second) print  
speed with selected media.  
Use the following illustrations to familiarize yourself with your printer.  
Media  
window  
Power/Data  
LED  
Alert LED  
Power/Data  
Alert  
Empty/Pause  
button  
Media  
cover  
Empty/Pause  
Feed/Pause  
Intermec  
Feed/Pause  
button  
3400  
Media access  
door  
3XXXU.002  
3400e front view: This illustration shows the features on the front of the 3400e.  
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Darkness adjust  
control  
DIP switches  
12345678  
Optional I/O  
board port  
12345678  
Serial communications  
port  
I
O
On/Off  
switch  
AC power cord  
receptacle  
Media  
window  
Media  
cover  
Parallel  
port  
3XXXU.003  
Fanfold media  
access slot  
3400e back view: This illustration shows the features on the back of the 3400e.  
Several options are available for use with your printer. See Appendix A,  
“Specifications,” for complete descriptions of these options.  
Preparing the Printer for Installation  
Before connecting your printer to your data collection system, you need  
to:  
• plug in the printer.  
• open the printer and load media.  
• print a configuration test label.  
Plugging In the Printer  
The back of your printer contains the AC power receptacle, the serial  
communications port, the On/Off switch, and two banks of DIP switches.  
To plug in the printer  
1 Turn the On/Off switch to the off position.  
2 Make sure you set the DIP switches to their factory default settings.  
Top Bank  
Set switch 1 on (I). Set switches 2 through 8 off (O).  
Bottom Bank  
Set switches 1 through 8 off (O).  
For a description of the DIP switch settings, see “Configuring the Serial  
Port for Communications” on page 12.  
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1
2
I
I
O
O
I
O
3
I
12345678  
O
12345678  
I
O
3XXXU.004  
3 Plug the AC power cord into the receptacle at the rear of the printer.  
Plug the other end of the power cord into a grounded wall outlet or  
surge protector.  
4 Turn the On/Off switch to the on position. When you power on the  
printer, the Power On LED lights, the Empty/Pause LED flashes, and  
the platen roller advances. The yellow Empty/Pause LED then stays on  
steady because you have not loaded media yet.  
Opening the Printer  
You need to open the printer every time you load media or perform  
maintenance procedures.  
To open the printer  
1 Place the fingers of your right hand between the two notches on the  
lower edge of the media cover (the media cover release) and pull the  
bottom of the media cover away from the base of the printer. See the  
next illustration.  
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2
Pow  
er/Data  
A
le  
rt  
Em  
p
ty/P  
aus  
e
F
eed  
/Pau  
se  
Intermec  
3400  
1
3XXXU.005  
2 Grasp the front of the media cover with your left hand and lift the front  
of the media cover upward to release it from the printer frame.  
3 Lift the media cover away from the top of the printer.  
Loading Media for Fanfold Printing  
Use the sample of fanfold media provided in the Media Envelope to  
complete the following procedures. In fanfold printing, you place a stack  
of fanfold media at the rear of the printer and feed it into the printer  
through a slot in the rear cover. Refer to Chapter 2, “Operating the  
Printer,” for instructions on loading rolls of media.  
To load media for fanfold printing  
1 Open the printer.  
2 Disengage the printhead by rotating the head lift lever clockwise until it  
releases.  
3 Move the supply roll retainer by turning it counterclockwise and sliding  
it to the outer end of the supply roll post.  
4 Place the fanfold media slightly lower than the slot in the printer back  
cover. Line the (box of) fanfold media up with the label path through  
the printer. Insert media through the slot at the rear of the printer and  
thread it over the supply roll post. See the next illustration.  
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12345678  
12345678  
Media access  
slot  
Head lift  
lever  
I
O
Lower  
media guide  
Fanfold  
media  
Edge  
guide  
Supply  
roll  
retainer  
Supply  
roll  
post  
3XXXU.006  
5 To allow easy access to the media path, pull down on the lower media  
guide. Make sure that the edge guide is slid all the way to the outer edge  
of the edge guide plate.  
6 Insert the fanfold media through the printer mechanism as shown in the  
next illustration. The front edge of the media should pass over the tear  
bar and through the label dispense opening in the media cover. The  
fanfold media should pass over the supply roll post.  
7 Release the lower media guide and adjust the edge guide to position the  
media firmly against the inside wall of the printer.  
8 Slide the supply roll retainer up to the edge of the fanfold media and  
turn the supply roll retainer clockwise until it locks firmly in place  
securing the media against the inside wall of the printer.  
9 Engage the printhead by rotating the head lift lever counterclockwise  
until it locks.  
10 Close the printer by reversing the directions for removing the cover.  
11 Press Feed/Pause to advance one label through the printer and out the  
label opening in the front cover. The printer is now ready to print the  
configuration test label. The yellow Empty/Pause LED goes out.  
If the yellow Empty/Pause LED does not go out, press Feed/Pause a  
second time and then reload the media and try again if the Empty/Pause  
LED still does not go out.  
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Note: For your convenience, refer to the label with directions for loading  
media. This label is located on the inside of the media cover.  
Printing the Hardware Configuration Test Label  
You can print the hardware configuration test label to test the printer and  
make sure it is operating correctly. The hardware configuration test label  
lists the printer’s configuration. Use this label for reference when installing  
your printer and for verification of proper printer operation.  
To print the hardware configuration test label  
1 Turn the On/Off switch to the off position.  
2 Press and hold the Feed/Pause button while you turn the On/Off switch  
to the on position. The Alert and Empty/Pause LEDs blink during the  
printer self-test.  
3 Release the Feed/Pause button when the media starts moving. The  
printer feeds out one or two blank labels and then prints the hardware  
configuration test label.  
Note: This is only an example of a hardware configuration label. Your  
label may not be exactly the same.  
3400e Hardware Configuration  
Memory Installed  
: 128 kilobytes  
: 805 kilobytes  
: OKB  
Flash Storage  
Image RAM  
Flash SIMM  
Mileage  
: 0  
: 0  
: 0  
Inches Processed  
Inches Burned  
Labels Cut  
Printhead  
: 1792  
: 2.5  
: 141  
Width  
Dot Size  
Burn Pot Setting  
Hardware Options  
: none  
: none  
: Cutter  
I/O Option  
Internal Option  
External Option  
Firmware Checksum  
ROM0 (U21)  
ROM1 (U9)  
: 95D0  
: 7331  
: 067097  
: 2.0  
Program  
Version  
3XXXU.007  
4 Turn the printer power off and then on. You are now ready to connect  
your 3400e printer to your system.  
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What the Hardware Configuration Test Label Tells You  
The hardware test label provides these statistics:  
• Amount of installed memory  
• Amount of media printed  
• Printhead configuration  
• Firmware information  
• Printhead alignment (the vertical lines)  
If a Hardware Configuration Test Label Does Not Print  
If you are unable to print a hardware configuration test label, see “Printer  
Operation Problems” on page 42.  
Connecting the Printer to Your System  
You can connect your printer to a PC, a local area network, an AS/400 (or  
other midrange computer), or a mainframe. This section tells you how to  
connect your printer to any of these systems.  
You can use any of these three ports on the rear of the printer:  
• Serial communications port  
• Parallel port  
• I/O board port (if you have an adapter card installed)  
Parallel port  
12345678  
Optional I/O  
board port  
12345678  
Serial  
communications  
port  
I
O
3XXXU.008  
Printer ports: This illustration shows you where to connect your system to the printer.  
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Connecting Your Printer to a PC  
You can connect your printer to either a serial port or parallel port on your  
PC. You must provide the correct cables for connecting the printer. See  
the following sections for cable information. Contact your Intermec  
representative for ordering assistance if you do not have the appropriate  
cables.  
Connecting the Printer to a PC Serial Port  
To connect the printer to your PC serial port, you need a shielded EIA  
RS-232, RS-422, or RS-485 electrical interface with a 25-pin D-style  
subminiature connector. It must have pins on the printer end and an  
appropriate serial port connector on the other end.  
To connect to an IBM PC, you can use these Intermec cables:  
• 25-pin printer to 25-pin serial port null modem (P/N 048668)  
• 25-pin printer to 9-pin serial port null modem (P/N 048693)  
You cannot order an Intermec cable for the RS-422 interface, but there is a  
schematic on page 94 in Appendix C that you can use to purchase or make  
your own cable. Also see Appendix C for the RS-232, RS-422, and RS-  
485 serial port pin assignments.  
To connect your printer to a PC serial port  
1 Turn the On/Off switch to the off position.  
2 Plug the 25-pin connector into the serial communications port on the  
rear of the printer.  
3 Plug the other end of the cable into a serial (COM) port on the PC.  
4 If necessary, change the PC serial port configuration to match your  
printer. See “Configuring the Serial Port for Communications” on page  
12 for more information.  
Connecting the Printer to a PC Parallel Port  
If you are using a parallel port to communicate with your printer, you  
need a parallel cable to run between the printer and the PC.  
You can purchase a parallel cable from Intermec (P/N 051211) or from  
your local computer store. See page 70 in Appendix A for pin descriptions  
of the parallel cable connector.  
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To connect your printer to a PC parallel port  
1 Turn the On/Off switch to the off position.  
2 Plug the parallel interface connector into the parallel communications  
port on the rear of the printer.  
3 Plug the other end of the cable into a parallel port on the PC.  
Connecting Your Printer to a Network  
You can connect the printer to Novell NetWare networks, Token Ring  
networks, or other TCP/IP networks. To connect the printer to a network,  
you must have a network interface adapter (for example, Ethernet). The  
network interface adapter connects to the 10i port of the printer. Your  
network must be able to use XON/XOFF (software and hardware flow  
control) protocol.  
If you need to change the printer’s communications parameters, follow the  
procedures in “Configuring the Serial Port for Communications” on page  
12.  
Connecting the Printer to an AS/400  
To connect a printer directly to an AS/400 or other midrange computer,  
you need:  
• a twinax adapter card.  
• a twinaxial cable equivalent to IBM part number 7362267 or 7362062.  
The maximum cable length for the twinax interface is 1,525 meters  
(5,000 feet).  
If you did not have the twinax card installed at the factory, a field service  
technician can install the field installable option (P/N 056835) in the  
optional I/O board port of your printer.  
For help on cabling and communications, see the manual that comes with  
the twinax adapter card.  
Note: If you are using a midrange computer other than the AS/400, refer  
to your system documentation for information on cabling and setting up  
communications.  
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Connecting the Printer to a Mainframe  
To connect the printer directly to an IBM mainframe, you need:  
• a coax adapter card.  
• a coaxial cable equivalent to IBM part number 2577672 or 1833108.  
The maximum cable length allowed is 1,500 meters (4,920 feet). See the  
IBM specification Installation and Assembly of Coaxial Cable and Accessories,  
part number GA27-2805-4, for further information.  
For help on cabling and communications, see the manual that comes with  
your coax adapter card.  
Cabling in Noisy Electrical Environments  
The items listed below create noisy electrical environments that can  
disrupt data communications between your host computer and the printer:  
• Large power transformers  
• Large electrical motors  
• Arc welders  
• Motor controllers  
• Switch gears  
If any of these items are near your printer, you may want to try the  
following suggestions to reduce the effects of electrical noise:  
• Always use shielded cable. Connect the cable and shield to the metal  
backshells on the cable connectors and fasten the connectors to the serial  
ports using screws.  
• Install ferrite cable clamps.  
• Connect the printer chassis ground to the building ground. You will  
find the chassis ground on the ground pin of the printer power cord.  
If you need help eliminating electrical noise, ask your Intermec  
representative for assistance.  
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Configuring the Serial Port for Communications  
You need to configure the serial port of the printer to match the  
configuration of your PC or network controlling device. If the printer’s  
default settings do not match, use the DIP switch settings table to  
configure the serial port.  
To configure the printer serial port  
1 Use the following DIP switch setting descriptions and table to locate the  
DIP switches you need to change to configure the serial port.  
2 Use a small straight-slot screwdriver to set the appropriate DIP switches.  
For example, if you want to change the media type to thermal transfer,  
set DIP switch 8 on the bottom bank of switches to the on position.  
3 Turn the printer power off and then on for the configuration changes to  
take effect.  
Note: Ignore Multi-Drop switches if you are not using a Multi-Drop  
network.  
DIP Switch Setting Descriptions  
Parameter  
Description  
Baud rate  
The rate, in bits per second, at which the host exchanges data  
with the printer. The maximum baud rate is 115,200.  
Parity  
Adds one bit (1 or 0) to the character to make the sum of bits  
always odd or even.  
Number of Data bits The number of bits that represent the ASCII characters.  
Multi-Drop address  
Unique address for each device connected with Multi-Drop  
protocol.  
Protocol  
The transmission standards for communication between the  
printer and each connecting device.  
XON/XOFF  
The protocol that stops the host from sending data when the  
printer buffer fills up and starts it again when the buffer  
empties.  
Media type  
Enables the printer to work with either direct thermal or  
thermal transfer media.  
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Bottom Bank Switch Number  
Top Bank Switch Number  
OFF  
ON  
OFF  
O = OFF  
= ON  
O = OFF  
= ON  
1
1
2
3
4
5
6
7
8
1
ON  
1
2
3
4
5
6
7
8
Baud Rate Selection  
115200  
57600  
Multi-Drop Address Selection  
1
O
1
O
1
1
1
O
O
O
1
1
1
1
O
O
O
O
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
O
1
O
O
O
O
1
1
1
1
O
O
O
O
1
1
1
1
O
O
O
O
1
1
1
1
O
O
O
O
1
1
1
1
O
O
O
O
O
O
O
O
1
1
1
1
1
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
1
1
1
1
1
1
1
1
1
*
A
B
C
D
E
F
38400  
19200  
1
9600  
O
O
1
O
1
4800  
1
2400  
G
H
I
1200  
1
O
O
1
Parity Selection  
Even*  
Odd  
None  
J
O
1
O
O
O
1
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
0
1
O
O
1
1
1
1
Number of Data Bits  
7 Bit*  
8 Bit  
O
1
1
O
O
1
O
O
O
O
O
O
O
O
1
1
1
1
1
Reserved  
O O  
1
O
O
1
Default settings are noted with an*  
1
O
O
1
1
1
1
1
1
1
1
1
1
2
3
4
O
O
1
1
1
1
1
5
Protocol Selection  
O
1
XON/XOFF  
*
Intermec Protocols  
XON/XOFF Selection  
O
1
No Status Response  
*
With Status Response  
Media Type  
O
1
Direct Thermal  
*
Thermal Transfer Ribbon  
Default settings are noted with an*  
3400U.020  
DIP switch settings: These charts illustrate the settings for the DIP switches on the top  
and bottom banks. For a description of each setting, see the DIP Switch Settings  
Descriptions table on page 12.  
Verifying Printer Communications With Your System  
After connecting the printer to your system, you need to test  
communications. The easiest way to test communications is to set the  
printer to Data Line Print mode, which is part of Test and Service mode,  
and send a character string down from your system.  
To verify communications with your system  
1 If you have just printed a configuration test label, you are already in  
Data Line Print mode. Go to Step 5.  
2 Turn the On/Off switch to the off position.  
3 Press and hold the Feed/Pause button while you turn the On/Off switch  
to the on position. The printer prints the hardware configuration test  
label.  
4 Release the Feed/Pause button. You are now in Data Line Print mode.  
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5 Transmit at least four characters from your system.  
At this point, the printer does not attempt to interpret any printer  
commands, but simply prints each character with its hexadecimal  
equivalent underneath.  
Note: An example of using DOS to verify printer communications  
follows this procedure.  
6 To enter normal Print mode, turn the printer power off and then on  
again.  
If this procedure does not work, make sure that the DIP switches match  
the serial port configuration of the system and that you have the printer  
cable securely plugged into the correct port of your system.  
If you receive a write fault error, your cabling may not be correct. See  
“Connecting the Printer to Your System” on page 8 for more information.  
Note: Please refer to your host computer user’s manual and the IPL  
Programming Reference Manual for information on downloading  
commands.  
Example of Using DOS to Verify Printer Communications  
1 At the DOS prompt, type this command and press Enter:  
MODE COM1 96,E,7,1,N  
2 Type these command lines and press Enter:  
COPY CON COM1  
ABCDEF^Z  
where:  
COPY CON COM1 has the PC copy the following information to the  
COM1 port.  
ABCDEF are random characters entered at the host.  
^Z (Ctrl-Z) Enter sends the information to the printer.  
The printer will print these characters:  
3XXXU.021  
Note: If you are using a different platform to communicate with your  
printer, please refer to your host computer user’s manual and the IPL  
Programming Reference Manual for help downloading commands.  
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Operating the Printer  
2
This chapter describes how to use the printer. This chapter covers these  
topics:  
• Understanding the front panel  
• Loading roll media and media for self-strip printing  
• Loading thermal transfer ribbon  
• Setting the media sensitivity number  
• Communicating with the printer  
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Learning How to Operate the Printer  
To operate the printer, you need to understand:  
• how light emitting diodes (LEDs) help you monitor the status of the  
printer and the various tasks the Feed/Pause button performs.  
• how to load roll media, thermal transfer ribbon, and the procedure for  
using the self-strip option.  
• how to optimize print quality and print speed.  
• different methods for transferring information from the host to the  
printer and from the printer to the host.  
Understanding the Front Panel  
Use this section to understand the function of the front panel LEDs and  
the Feed/Pause button.  
Power/Data  
Alert  
Empty/Pause  
Feed/Pause  
3XXXU.024  
Front panel: This illustration shows the front panel LEDs and the Feed/Pause button.  
Understanding the Front Panel LEDs  
You can use the front panel LEDs to monitor the status of the printer and  
troubleshoot the printer.  
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LED  
State  
Indication  
Power/Data  
Off  
On  
Flashing  
Power off  
Power on  
Receiving data  
Power/Data  
Alert  
Green LED  
Orange LED  
Yellow LED  
Off  
Flashing  
On  
Printing or idle  
Over-temperature  
System fault  
Alert  
Empty/Pause  
Off  
Flashing  
On  
Printing or idle  
Paused  
Media fault  
Empty/Pause  
Feed/Pause  
3440U.012  
LED states: This illustration shows what each LED state indicates.  
LED States for Problems  
Problem  
LED State  
Over-Temperature  
If the printer overheats, the Alert LED flashes and the printer  
stops. Do not try to troubleshoot or adjust the printer—just allow  
the printer enough time to cool down and it will resume operation  
on its own.  
Media or System  
Faults  
If the Empty/Pause or the Alert LED remains on, your printer is  
experiencing a media or system fault. For help, see Chapter 4,  
“Troubleshooting.”  
Using the Feed/Pause Button  
The Feed/Pause button, located on the front of the printer, performs  
several functions depending on the mode of the printer.  
Feed/Pause Button Functions  
Printer Mode You Want To  
What to Do  
Idle  
Feed out one label or Press and release the Feed/Pause button.  
a minimum specified  
amount of media.  
Continuously feed  
media.  
Press and hold the Feed/Pause button.  
When you release the button, the media  
stops feeding.  
Take the printer  
offline.  
Press the Feed/Pause button twice. Press  
the button again to bring the printer  
online.  
Printing  
Pause the printer.  
Press and release the Feed/Pause button.  
Press and release the button again to  
resume printing.  
Cancel the current  
print job.  
Press and hold the Feed/Pause button  
until the printer stops printing.  
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Feed/Pause Button Functions (continued)  
Printer Mode You Want To  
What to Do  
Turned on for Print the hardware  
Press and hold the Feed/Pause button.  
See “Printing the Hardware  
the first time  
configuration label.  
Configuration Test Label” on page 7 for  
more information.  
Loading Media Into the Printer  
You can load media into the printer in three different ways:  
• Straight-through printing with roll media  
• Self-strip printing with roll media (optional)  
• Fanfold printing (see page 5)  
You can load media with the printer power turned on or off. The  
following procedures for loading media assume that you have turned the  
printer on.  
Loading Roll Media for Straight-Through Printing  
In straight-through printing, you load a roll of media on the supply roll  
post and feed it straight through the printer mechanism and out the front  
of the printer. As the printer completes the printing of individual labels,  
you can remove them from the roll by pulling them down across the tear  
bar.  
Note: This procedure covers how to load media for straight-through print  
mode using a roll of direct thermal or thermal transfer label media. The  
default setting for the printer is direct thermal mode; use PrintSet to  
change the printer to thermal transfer mode.  
Note: You should find a small label with a three-digit sensitivity number  
printed on it attached to your roll of media or a 15-digit number stamped  
on the side of the media roll (Intermec media only). Save this information.  
You will need it to set the correct media sensitivity number. See “Setting  
the Media Sensitivity Number” on page 24 for help.  
To load the media  
1 Raise the printhead by rotating the head lift lever clockwise until the  
printhead disengages.  
2 Turn the supply roll retainer counterclockwise to release it, and then  
slide it to the outer end of the supply roll post.  
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If you are replacing the empty media roll with a new roll of the same  
width, you do not need to adjust the edge guide or the supply roll  
retainer.  
3 Place the media roll on the supply roll post and position it firmly against  
the printer.  
If you are using a narrow roll of media, less than 7.62 centimeters  
(3 inches), insert the media support between the roll of media and the  
supply roll retainer before securing it.  
Upper  
media guide  
Head lift  
lever  
Media  
Media roll  
Media  
backing  
Supply roll  
post  
Supply roll  
retainer  
Media  
support  
Edge  
guide  
3XXXU.026  
Lower  
media guide  
4 Slide the supply roll retainer up to the edge of the media roll and turn  
the supply roll retainer clockwise to secure.  
5 Pull down on the lower media guide to allow easy access to the media  
path. Make sure that the edge guide slides all the way to the outer edge  
of the lower media guide.  
6 Insert the label stock through the printer mechanism as shown. Make  
sure the label passes between the upper and lower media guides. The  
front edge of the media should pass over the tear bar and out the front  
of the printer.  
7 Release the lower media guide and adjust the edge guide to position the  
media firmly against the inside wall of the printer.  
If you are using thermal transfer media, refer to “Loading Thermal  
Transfer Ribbon” on page 22 before you finish performing this  
procedure.  
8 Lower the printhead by rotating the head lift lever counterclockwise  
until it locks.  
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9 Use PrintSet, your third-party software, or the IPL command set to  
configure the printer for the kind of media you are using (continuous or  
mark label). Refer to the PrintSet online help, your third-party  
documentation, or the IPL Programming Reference Manual for help.  
10 Press Feed/Pause to advance several inches of media through the printer  
and out the label opening in the front cover. Your printer is now ready  
to print labels.  
Note: Refer to the label located on the inside of the media cover for  
directions on loading media. For your convenience, you may want to refer  
to it when loading media in the future.  
Loading Media for Self-Strip Printing  
Use self-strip printing in applications where you want to apply labels to a  
surface immediately. After printing a label, the printer prints out the label  
with the backing removed. The rewinder hub collects the backing after it  
passes over the self-strip assist roller. The rewinder hub can hold the  
backing from an entire roll of media.  
Note: You should find a small label with a three-digit sensitivity number  
printed on it attached to your roll of media or a 15-digit number stamped  
on the side of the media roll. Save this information. You will need it to set  
the correct media sensitivity number. See “Setting the Media Sensitivity  
Number” on page 24 for help.  
To load self-strip media  
1 Raise the printhead by rotating the head lift lever clockwise until the  
printhead disengages.  
2 Turn the supply roll retainer counterclockwise to release it and slide it  
to the outer end of the supply roll post. Turn it clockwise to lock it in  
place.  
3 Place the media roll on the supply roll post and position it firmly against  
the inside wall of the printer.  
4 Turn the supply roll retainer counterclockwise and slide it up to the  
edge of the media roll. Turn the supply roll retainer clockwise to secure.  
Note: If you are using a narrow roll of media, less than 7.62 centimeters  
(3 inches), insert the media support between the roll of media and the  
supply roll retainer before securing it.  
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Media roll  
Supply roll  
Power/Data  
Alert  
retainer  
Empty/Paus  
Supply roll  
post  
e
Fe  
ed/Pause  
Intermec  
n
t
e
r
Media  
m
e
c
3440  
support  
Media  
liner  
Upper  
media  
guide  
Lower media  
guide  
Edge  
guide  
Rewinder  
hub  
Media  
access door  
Head lift  
lever  
Rewinder  
clasp  
Self-strip  
assist roller  
3XXXU.027  
5 Unscrew the edge guide and slide it to the outer edge of the lower media  
guide. Screw it in place.  
If you are replacing the empty media roll with a new roll of the same  
width, you do not need to adjust the edge guide.  
6 Pull down on the lower media guide to allow easy access to the media  
path.  
7 Unroll several inches of media, insert it between the upper media guide  
and the lower media guide, and out the front of the printer.  
8 Release the lower media guide and adjust the edge guide to position the  
media firmly against the inside wall of the printer.  
9 Pull out 25.4 to 30.48 centimeters (10 to 12 inches) of media and  
remove the exposed labels from the media liner.  
10 Open the media access door and thread the media liner under the self-  
strip assist roller and over the rewinder hub in a clockwise direction.  
11 Remove the rewinder clasp from the rewinder hub and wind  
approximately 5.08 centimeters (2 inches) of media liner clockwise over  
the rewinder hub.  
12 Secure the media to the rewinder hub by snapping the rewinder clasp  
onto the rewinder hub. Turn the rewinder hub clockwise to remove all  
slack from the media liner between the tear bar and the rewinder hub.  
13 Close the media access door.  
14 Rotate the head lift lever counterclockwise until it locks.  
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15 Use PrintSet, your third-party software, or the IPL command set to  
enable self-strip and the label taken sensor. Refer to the PrintSet online  
help, your third-party documentation, or the IPL Programming  
Reference Manual for help.  
16 Press the Feed/Pause button to advance a label through the printer.  
Grasp the leading edge of the label where it has separated from the  
backing and pull it away from the printer.  
17 Replace the printer cover. The printer is now ready to print labels.  
Loading Thermal Transfer Ribbon  
If you plan to use thermal transfer mode, you must install a thermal  
transfer ribbon (TTR) to print in thermal transfer mode.  
Note: Save the packaging that your ribbon came in. Attached to the  
ribbon packaging is a small label with a three-digit sensitivity number  
printed on it (Intermec ribbon only). You need this information to set the  
correct media sensitivity number. Refer to the next section “Setting the  
Media Sensitivity Number” for more information.  
The core of your thermal transfer ribbon is either made of cardboard or  
plastic. You need to use the correct core-locking brackets for your ribbon  
core. The printer ships from the factory with the cardboard core-locking  
brackets already attached.  
Note: If you do not use the correct core-locking brackets, you may  
experience printing problems or possible damage to the printer.  
To change the cardboard core-locking brackets to plastic core-locking brackets  
1 Pull up on the middle of the cardboard core-locking bracket (P/N  
065375), while pushing down on one end with your index finger, until  
the end of the bracket is free of the ribbon hub.  
Core-locking  
bracket  
44XXU029.eps  
Bracket slot  
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2 Remove the other end of the bracket from the ribbon hub.  
3 Slide one end of the plastic core-locking bracket (P/N 066792) into a  
bracket slot on the ribbon hub.  
4 Lift up on the middle of the bracket and use your index finger to slide  
the other end of the bracket into the remaining bracket slot on the  
ribbon hub.  
To load thermal transfer ribbon  
1 Raise the printhead by rotating the head lift lever clockwise until the  
printhead disengages.  
2 Place the empty ribbon core that came with the printer onto the ribbon  
rewind hub.  
3 Detach the leader from the new thermal transfer ribbon roll and unwind  
the end of the ribbon approximately 20.32 centimeters (8 inches). The  
edge of the ribbon has a leader (with an adhesive strip on the leader  
edge) for guiding the ribbon through the printhead mechanism.  
4 Slide the roll of thermal transfer ribbon onto the ribbon supply hub  
with the ribbon roll winding clockwise.  
Empty ribbon  
core  
Thermal transfer  
ribbon  
Power/Data  
Alert  
Empty/Pause  
Fe  
ed/Pause  
Intermec  
n
t
e
r
m
e
c
3440  
Ribbon supply  
hub  
Upper media  
guide  
Ribbon rewind  
hub  
Head  
lift lever  
TTR assist  
roller  
3XXXU.028  
Printhead  
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5 Route the ribbon leader through the printer mechanism as shown in the  
previous illustration.  
Note: Make sure the ribbon runs above the upper media guide. The  
shiny side of the ribbon must come in contact with the printhead.  
6 Attach the leader from the new thermal transfer ribbon roll to the  
empty ribbon core using the adhesive strip on the leader edge.  
7 Wind the ribbon rewind hub clockwise until the ribbon runs smoothly  
through the printhead mechanism and the leader moves past the  
printhead.  
8 Rotate the head lift lever counterclockwise until it locks.  
9 Enable thermal transfer printing by setting DIP switch 8 on the bottom  
bank of switches to the on position. For help, see “Configuring the  
Serial Port for Communications” on page 12.  
10 Press the Feed/Pause button to advance the ribbon through the printer.  
11 Close the printer. The printer is now ready to print.  
Note: When replacing the thermal transfer ribbon roll in the future, use  
the empty ribbon supply core as the new rewinder core.  
Setting the Media Sensitivity Number  
Media sensitivity is important because you use it to optimize print quality  
and print speed. The three-digit media sensitivity number (MSN) specifies  
the amount of heat required by the printhead to image a label. The  
amount of heat that each roll of media or ribbon requires is unique due to  
different chemistries and manufacturing processes. Intermec has developed  
heating schedules (the amount of heat required to image a label) to  
produce the highest possible print quality for Intermec media and ribbon  
combinations on Intermec printers.  
Look for the three-digit MSN on:  
• the side of the media roll. Use the last three digits (140 in the example)  
of the 15-digit number stamped on the roll for the MSN.  
• a small label attached to the roll of media.  
• a small label attached to the plastic bag of your ribbon roll. Your label  
may be different than this example, but it will contain the sensitivity  
number.  
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120066102605140  
SENSITIVITY NUMBER  
57  
3XXXU.029  
Media sensitivity number: This illustration shows you where to find the media  
sensitivity number. Note that some ribbon rolls have the media sensitivity number  
printed inside of the core.  
Use this three-digit number to optimize print quality and print speed on  
your printer. You can achieve the best print quality on the printer by using  
only Intermec ribbon and media products. The default sensitivity setting  
for thermal transfer media is 567. For direct thermal media, the default  
sensitivity setting is 470.  
Use the PrintSet software, your third-party software, or the IPL command  
set to change the MSN. If you want to see the current sensitivity setting of  
your printer, print out a software configuration label.  
To print a software configuration label  
1 Turn the On/Off switch to the off position.  
2 Press and hold the Feed/Pause button while turning the printer on. The  
printer prints out a hardware configuration label.  
3 Set the DIP switches to print out the software test label.  
Top Bank  
Set switches 1 through 6 and 8 off. Set switch 7 on.  
Set switches 1 through 8 off.  
Bottom Bank  
4 Hold the Feed/Pause button down for 1 second. The printer prints out  
the software configuration label.  
5 Return the DIP switches to their original settings.  
6 Turn the printer power off and then on.  
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Setting the MSN for Intermec Media and Ribbon  
For direct thermal media, use the three-digit sensitivity number located on  
the roll of media to set the sensitivity number. You can also use the values  
from the tables in the next section.  
For thermal transfer media, you need to look in two places to determine  
the sensitivity number. The sensitivity number on each roll of thermal  
transfer media or ribbon has an asterisk (*) in place of one of the digits.  
On thermal transfer media, the rating contains the first and second digits,  
with an asterisk in place of the third digit. The number on the ribbon has  
the first and third digits, with an asterisk in place of the second digit.  
To optimize the sensitivity number for thermal transfer media, you  
combine the digits as in this example.  
Example: Optimizing the Sensitivity Number  
Sensitivity  
Number  
Media or Ribbon  
Description  
Thermal transfer media  
56*  
The asterisk reserves the third digit to  
identify the ribbon’s sensitivity number.  
Thermal transfer ribbon 5*7  
567  
The asterisk reserves the second digit to  
identify the media’s sensitivity number.  
Optimized sensitivity number  
Setting the MSN for Other Media and Ribbon  
If you are not using Intermec media and ribbon, or you misplaced your  
packaging with the three-digit sensitivity number label on it, you can set  
the approximate sensitivity number. The first column of the Direct  
Thermal and Thermal Transfer Media Sensitivity Settings tables list the  
approximate sensitivity settings. To achieve acceptable print quality, enter  
the three-digit MSN (for example, 800).  
If you are unsure of how to set the MSN, start with the highest setting,  
which provides the lowest energy (800 for thermal transfer and 700 for  
direct thermal), and work your way down until you achieve the best print  
quality. You can also use PrintSet’s Print Quality Wizard to help achieve  
print quality.  
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Direct Thermal Media Sensitivity Settings  
Approximate  
Sensitivity  
Numbers  
Maximum  
Recommended  
Print Speed  
Sensitivity  
Setting  
Direct Thermal Media  
700 Series High  
Sensitivity  
720  
Duratherm Lightning  
Plus - 2  
8
400 Series  
Medium  
480  
Duratherm Lightning  
IR Tag  
5
Sensitivity  
470  
460  
450  
Duratherm Lightning - 1  
European IR  
5
5
5
Duratherm Lightning  
IR Labels - 1  
440  
420  
European Thermal  
5
5
Duratherm Lightning  
Labels - 1  
100 Series Low  
Sensitivity  
180  
Duratherm II - 1  
3
170  
160  
140  
130  
864  
European Tag  
3
3
3
3
8
Duratherm II Tag  
European Top  
Duratherm II - 2  
800 Series High  
European  
Sensitivity (Paper)  
Uncoated/Standard - 1  
854  
834  
687  
Duratran TTR Paper  
Labels/Standard - 1  
6
6
6
Duratran TTR Paper  
Tags/Standard - 1  
600 Series  
Medium  
Duratran TTR Polyester  
1/Premium - 7  
Sensitivity (Paper)  
677  
633  
627  
623  
Duratran Syntran/  
Premium - 7  
6
8
8
6
European  
Polyethelene/Premium  
Duratran  
Kimdura/Premium - 7  
Duratran  
Kimdura/Premium  
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Thermal Transfer Media and Ribbon Sensitivity Settings  
Approximate  
Sensitivity  
Numbers  
Maximum  
Recommended  
Print Speed  
Sensitivity  
Setting  
Direct Thermal Media  
500 Series  
Medium  
Sensitivity (Paper)  
567  
Duratran II-1/Premium - 7  
8
4
565  
European Premium  
Paper/Premium  
563  
533  
527  
Duratran II-1/Premium  
European Tag/Premium  
7
6
6
Duratran II Tag - 7  
mil/Premium - 7  
513  
369  
European Coated/Premium  
6
5
300 Series Low  
Sensitivity  
(Plastic)  
Super Premium Poly./Super  
Premium - 3  
366  
238  
Super Premium Poly./Super  
Premium - 7  
5
3
200 Series Low  
Sensitivity  
(Kapton)  
Gloss Polyimide  
(Kapton)/Gloss Super  
Premium  
236  
226  
222  
Gloss Polyimide  
(Kapton)/Super Premium-7  
3
3
3
Matte Polyimide  
(Kapton)/Super Premium-7  
Matte Polyimide  
(Kapton)/Matte Super  
Premium  
Communicating With the Printer  
You are now ready to print labels by downloading data from the host to  
the printer. Downloading is the universal term used to describe the transfer  
of information from the host to any connected peripheral device, such as  
your printer. When you transfer data from your printer to the PC or host,  
you are performing a process called uploading.  
You can use several methods to download information in your data  
collection system. The next sections describe different ways to  
communicate with the printer.  
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Using the PrintSet Software  
Use the PrintSet application software to easily configure your printer from  
your PC. You can upload the current configuration settings, modify them,  
and then download them to your printer.  
PrintSet also lets you:  
• download graphics and fonts.  
• print test labels using resident fonts, user-defined bitmap graphics, or  
resident bar code symbologies.  
• allocate printer memory.  
• download configuration files to multiple printers.  
• use flash-based firmware (e series).  
For help using PrintSet, refer to the online help portion of the application  
software.  
Using Third-Party Software  
You can use third-party software to set many of the printer parameters.  
You can configure the parameters that your software does not set by using  
the printer command set or the configuration DIP switches.  
Use your third-party software to create label formats and convert graphics  
into a user-defined character (UDC) format that the printer can interpret.  
Refer to your third-party documentation and the IPL Programming  
Reference Manual (P/N 066396) for more information.  
Using Intermec Printer Language (IPL) Commands  
You can create labels by downloading formats (designs) and data with IPL  
commands. You can use the printer to perform any function or activate  
any feature of the printer except for those features or functions that you set  
with the DIP switches. See the IPL Programming Reference Manual for  
more information.  
Printing a Test Label  
If you would like to test your communications by downloading a label,  
follow the example below. Use the PrintSet application software to send a  
test label to the printer. This example assumes that your printer is  
communicating with a PC and that the printer is correctly loaded with  
media.  
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To print the test label  
1 Start PrintSet on your PC.  
2 From the Options menu, choose Test Print.  
3 Select the Test Label option button.  
4 Select either the Text or the Bar Code option button.  
If you select to print text, you can choose any font in the Select Printer  
Font list box.  
If you select to print a bar code, you can choose any symbology in the  
Select Symbology list box.  
5 Choose Print. Your attached printer prints a test label.  
For example, if you chose to print a bar code with the Code 39  
symbology, your printer prints a label similar to this one:  
*0123456789*  
*0123456789*  
3XXXU.030  
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Maintaining the Printer  
3
This chapter explains how to clean and maintain the printer. Even though  
the printer can withstand harsh environments, you must clean it on a  
regular basis to maximize performance. It is very important to perform the  
maintenance procedures if you expose the printer to dirt or debris. This  
chapter covers these topics:  
• Inspecting the printer  
• Tools for cleaning the printer  
• Maintenance schedule  
• Cleaning the printhead  
• Cleaning the printer covers  
• Cleaning the drive roller and tear bar  
• Cleaning the media guides and media path  
• Cleaning the label sensors  
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Inspecting the Printer  
Inspect the printer and the rest of your data collection system equipment  
on a regular basis. Your inspection should include the following:  
• Make sure you have properly grounded the printer.  
• Inspect the work environment. Large electric motors, welders, and  
switching equipment can affect printer performance.  
• Keep the printer away from liquids.  
• Check the data collection network regularly for loose wires or poorly  
installed connections. Be sure to replace corroded wires.  
Tools for Cleaning the Printer  
To clean the printer safely and effectively, use the following items:  
• Isopropyl alcohol  
• Cotton swabs  
• Clean lint-free cloth  
• Vacuum cleaner  
• Soapy water/mild detergent  
• Cleaning card (P/N 1-110501-00)  
The following procedures explain how to access the printer parts and clean  
them without causing any harm to the printer or yourself.  
Maintenance Schedule  
Clean your printer regularly to maintain the quality of your labels and  
extend the life of your printer. This table contains suggestions for cleaning  
the printer. Use the illustration on the next page to locate the parts you  
need to clean.  
Printer Maintenance Schedule  
Printer Component  
Maintenance Period  
Thermal printhead  
Inspect after every roll of media or ribbon. Clean  
after every roll, or 15,240 centimeters (6,000  
inches), of media or more often if necessary.  
Printer Cover  
Clean as necessary.  
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Printer Maintenance Schedule (continued)  
Printer Component  
Maintenance Period  
Drive roller and tear bar  
Media path (not shown)  
Edge guide  
Clean after every five rolls of media. If you are  
using hi-tack adhesive, you must clean after every  
roll of media. If you are using tag stock or  
continuous media, you may want to clean after  
every five rolls of media or as necessary. Clean  
more often in environments that are harsh or  
dusty.  
Upper media guide  
Lower media guide  
Thermal transfer ribbon  
(TTR) assist roller  
Self-strip roller  
Label gap sensor (not shown)  
Label mark sensor (not shown)  
Label taken sensor  
Pinch roller  
TTR assist  
roller  
Power/Data  
A
lert  
E
m
pty/P  
ause  
F
e
ed/P  
ause  
Label taken  
sensor  
Intermec  
n
t
e
r
m
e
c
3400  
Tear bar  
Upper media  
guide  
Drive  
roller  
Lower media  
guide  
Edge  
guide  
Pinch  
roller  
Thermal  
printhead  
Self-strip  
roller  
3XXXU.032  
Printer parts: This illustration shows the printer parts that need to be cleaned. For a  
maintenance schedule of each part, see the Printer Maintenance Schedule table on  
page 32.  
Switch off the printer power and remove the power cord before  
cleaning any part of the printer.  
Avertissement: Mettez l’imprimante hors tension et débranchez le  
câble d’alimentation avant de nettoyer une parte de l’imprimante.  
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Cleaning the Printhead  
In order for the printhead to provide good print quality, it must maintain  
close contact with the media. Therefore, cleaning media debris from the  
printhead is very important. Clean after every roll, or 15,240 centimeters  
(6,000 inches), of media or when necessary. There are two ways to clean  
the printhead:  
• Use the cleaning card.  
• Use a cotton swab and isopropyl alcohol.  
Do not use sharp objects such as knives or screwdrivers to scrape the  
printhead clean. Cleaning with sharp objects will damage the  
printhead. Clean with only a cotton swab, or a clean, lint-free cloth or  
tissue damp with isopropyl alcohol.  
Attention: N’utilisez pas d’objets pointus tels que couteaux ou  
tournevis pour nettoyer la tête d’imprimante. Nettoyer avec des objets  
pointus endommagera la tête d’imprimante. Nettoyez-la seulement  
avec de la ouate ou avec un linge propre et libre de peluches, humecté  
avec de l’alcool d’isopropyl.  
To clean the printhead using the cleaning card  
1 Turn off the printer and remove the power cord.  
2 Remove the media cover.  
3 Disengage the printhead by rotating the head lift lever clockwise until  
the printhead releases. This raises the printhead so that you can clean it.  
4 Remove the media and ribbon.  
5 Open pouch and remove cleaning card.  
6 Insert cleaning card into the printer following the media path.  
Head lift  
Upper  
lever  
media guide  
Cleaning  
card  
Label  
gap  
sensor  
Lower  
media guide  
44XXU030.eps  
Edge  
guide  
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7 Engage the printhead by rotating the head lift lever counterclockwise  
until it locks in place.  
8 Use one hand to hold the printer and use the other hand to pull the  
cleaning card forward until you have pulled the entire card through the  
media path.  
9 Repeat Steps 6 through 8.  
10 Dispose of the cleaning card properly.  
11 If you are finished cleaning, replace the media cover.  
To clean the printhead using a cotton swab and isopropyl alcohol  
1 Turn the On/Off switch to the off position and remove the power cord.  
2 Remove the media cover.  
3 Rotate the head lift lever clockwise until the printhead releases. Rotating  
the head lift lever raises the printhead to allow for cleaning.  
4 Remove the media and ribbon (if necessary).  
5 Use a cotton swab moistened with alcohol to remove any dirt, adhesive,  
or debris from the print surface on the bottom of the printhead.  
Ribbon  
supply  
hub  
Ribbon  
rewind  
hub  
Supply  
roll  
post  
Power/Data  
Alert  
Empty/Pause  
F
eed/Pause  
Intermec  
n
t
e
r
m
e
c
3400  
Head  
lift  
lever  
3XXXU.033  
Printhead  
6 Wait 5 to 10 seconds for the print surface to dry. Replace the media and  
ribbon.  
7 Engage the printhead by rotating the head lift lever counterclockwise  
until it locks in place.  
8 If you are finished cleaning, replace the media cover.  
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Cleaning the Printer Covers  
Use a general purpose cleaner (soapy water/mild detergent) to clean the  
printer covers. Do not use abrasive cleansers or solvents. Be sure to clean  
the transparent panel on the media cover so that the media supply inside  
the printer is visible when you close the cover.  
Cleaning the Drive Roller and Tear Bar  
Cleaning the drive roller and tear bar preserves print quality by  
maintaining close contact between the media and the printhead.  
To clean the drive roller and tear bar  
1 Turn the On/Off switch to the off position and remove the power cord.  
2 Remove the media cover.  
3 Rotate the head lift lever clockwise to release the printhead.  
4 Remove the media and ribbon (if necessary).  
5 Clean the drive roller by using a cloth dampened with isopropyl alcohol.  
Move the cloth over the drive roller in a side-to-side motion as shown.  
Make sure to rotate the roller so that you can clean all areas.  
Note: Rotating the TTR assist roller toward you enables you to clean  
the entire drive roller surface.  
TTR assist  
roller  
Power/Data  
A
lert  
Em  
pty/P
t
Head lift  
lever  
Drive  
roller  
Tear  
bar  
3XXXU.034  
6 Clean both sides of the tear bar with a cloth dampened with isopropyl  
alcohol. Remove all traces of dust, paper, and adhesive.  
7 Replace the media and ribbon.  
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8 Engage the printhead by turning the head lift lever counterclockwise  
until the printhead locks.  
9 If you are finished cleaning, replace the media cover.  
Cleaning the Media Guides and Media Path  
You should clean the media guides and media path regularly to keep debris  
off the media surface and printhead where irregularities can spoil print  
quality or damage the printhead. Cleaning the guides also prevents the  
media from skewing or improperly tracking as it travels through the paper  
path which can result in smeared images and print off the side of the label.  
Always clean the media guides immediately after a label jam in the printer.  
To clean the media guides and media path  
1 Turn the On/Off switch to the off position and remove the power cord.  
2 Remove the media cover.  
3 Remove the media and ribbon (if necessary).  
4 Pull down on the lower media guide to open up the media path.  
Power/Data  
Alert  
Empty/Pause  
F
eed/Pause  
Intermec  
n
t
e
r
m
e
c
3400  
Upper media  
guide  
Lower  
media  
guide  
Media  
path  
3XXXU.035  
5 Use the cloth moistened with isopropyl alcohol to clean the upper and  
lower media guides. Be sure to remove all traces of debris. Release the  
lower media guide.  
6 Remove all traces of dust, paper, and adhesive from the media path with  
a soft bristle brush or vacuum.  
7 Replace the media and ribbon.  
8 If you are finished cleaning, replace the media cover.  
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Cleaning the Label Sensors  
Three label sensors on the printer require regular cleaning:  
• Label taken sensor  
• Label mark sensor  
• Label gap sensor  
To clean the label sensors  
1 Turn the On/Off switch to the off position and remove the power cord.  
2 Remove the media cover.  
3 Rotate the head lift lever clockwise to release the printhead. Rotating the  
head lift lever raises the printhead to allow access to the label mark  
sensor.  
4 Remove the media and ribbon (if necessary).  
5 Clean the label taken sensor with a cotton swab moistened with  
isopropyl alcohol.  
Label taken  
sensor  
Cotton  
swab  
Label mark  
sensor  
Drive  
roller  
Upper media  
guide  
(underside)  
Cleaning  
brush  
Lower  
media guide  
Label gap  
sensor  
3XXXU.036  
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6 Pull down on the lower media guide to expose the label gap sensor.  
Using a cleaning brush or vacuum, remove all debris and dust from the  
label gap sensor.  
7 Clean the label gap sensor with a cotton swab and alcohol.  
8 Replace the media and ribbon.  
9 Engage the printhead by rotating the head lift lever counterclockwise  
until it locks in place.  
10 Replace the media cover.  
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Troubleshooting  
4
This chapter provides some hints for troubleshooting error messages that  
the printer sends to the host and problems you may experience with the  
printer. This chapter covers these topics:  
• Troubleshooting checklist  
• Printer operation problems  
• Printer quality problems  
• Communication problems  
• Preventing data loss  
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Troubleshooting Checklist  
Even though Intermec designed your printer to operate under harsh  
conditions, you may still encounter a printer operation, print quality, or  
communication problem at some time. You can easily fix most of the  
errors you encounter and consequently not delay operation of the printer  
for very long.  
To troubleshoot your printer  
1 First try cleaning the printer components and checking all of the  
connections. See Chapter 3, “Maintaining the Printer,” for details.  
2 If cleaning the printer and checking the connections does not solve the  
problem, use the following tables to locate the symptom. Follow the  
solution in the table to fix your problem.  
If you receive an error message, refer to the IPL Programming Reference  
Manual (P/N 066396) for a complete list of error messages and their  
solutions.  
If the problem persists, contact your Intermec Customer Service  
Representative (1-800-755-5505) from North America. If you are an  
international customer, contact your local Intermec representative.  
Printer Operation Problems  
If your printer is not operating correctly, try locating the problem in the  
next table.  
Printer Operation Problems  
Symptom  
Possible Causes  
Solution  
No power or loss of power. The AC power cable is damaged or  
disconnected.  
Make sure the power cable is plugged in to  
both the printer and an outlet or power strip.  
Replace the cable if damaged.  
Printer circuit breaker tripped.  
Turn the printer off, and then back on again.  
Labels stop feeding  
through the printer.  
Printer is out of media.  
Load new media. For help, see “Loading  
Media Into the Printer” on page 18.  
The label stock is loaded incorrectly.  
Check the media path. For help, see “Loading  
Media Into the Printer” on page 18.  
The printer is set for continuous label Use PrintSet to check the configuration  
stock.  
settings. If the settings are incorrect, use  
PrintSet to change the settings.  
Media is sticking to the paper path.  
Clean any extraneous material from the paper  
path and clean the path thoroughly. Refer to  
Chapter 3, “Maintaining the Printer.”  
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Printer Operation Problems (continued)  
Symptom  
Possible Causes  
Solution  
Printer slows down.  
The image bands or print speed is  
incorrectly set.  
Use PrintSet to change the image bands or  
print speed settings.  
The printer has aborted and reset the  
print speed and image bands.  
Use PrintSet to change the image bands or  
print speed settings.  
Labels stick to door or fail  
to strip.  
The self-strip roller is dirty.  
Clean the self-strip roller. See Chapter 3,  
“Maintaining the Printer.”  
The Alert LED flashes and Printhead has overheated.  
printing stops.  
Leave printer alone until it has time to cool  
down. It will resume printing on its own.  
Media fault.  
The printhead is up.  
Make sure the printhead is down. The head  
lift lever should be straight up and down.  
Press the Feed/Pause button to resume  
printing.  
Sensor type set incorrectly.  
Configure the printer for the correct sensor  
for the Print mode you are using. You can  
enable self-strip and other Print modes  
from PrintSet.  
The media is incorrectly loaded.  
The media is incorrectly loaded.  
Try reloading the media. For help, see  
“Loading Media Into the Printer” on page  
18.  
Test configuration label  
does not print.  
Try reloading the media. For help, see  
“Loading Media Into the Printer” on page  
18.  
The printer is configured for self-strip  
media.  
Set the printer to the default configuration  
using the DIP switches. For help, see  
“Plugging In the Printer” on page 3.  
Media fault.  
Remove media from under the label taken  
sensor.  
Printer is not  
Corrupt or incorrect information in  
printer memory.  
Reset the memory to return the printer to  
its default configuration. For help, see  
“Resetting the Memory on Your Printer”  
on page 58. After you reset the memory,  
power off the printer and return the DIP  
switches to the required setting. For help,  
see “Configuring the Serial Port for  
Communications” on page 12.  
communicating, not  
printing, or not printing  
properly.  
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Chapter 4— Troubleshooting  
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Print Quality Problems  
If your labels are not printing properly, check the following table to locate  
the symptom and correct the problem.  
Print Quality Problems  
Symptom  
Possible Causes  
Solution  
Blotches printing on labels. Dirty printhead.  
Clean the printhead. For help, see “Cleaning  
the Printhead” on page 34.  
Dirty media path or rollers.  
Clean the media path. For help, see  
“Cleaning the Media Guides and Media  
Path” on page 37.  
Poor quality label or ribbon stock.  
Incorrect media sensitivity setting.  
Use only Intermec label and ribbon stock to  
ensure superior print quality and product  
performance.  
Printing is too light or too  
dark.  
Change sensitivity setting to match the type  
of media you are using. For help, see  
“Setting the Media Sensitivity Number” on  
page 24. If you set the sensitivity setting  
correctly, try changing the dark adjust.  
Incorrect darkness adjust control setting.  
Poor quality label or ribbon stock.  
Adjust the knob to achieve the best print  
quality. For help, see “Adjusting the Print  
Darkness” on page 49.  
Use only Intermec label and ribbon stock to  
ensure superior print quality and product  
performance.  
Dirty printhead.  
Clean the printhead. For help, see “Cleaning  
the Printhead” on page 34.  
Printing not aligned on  
label.  
Printer is misfeeding media.  
Make sure you have correctly installed the  
media. For help, see “Loading Media Into  
the Printer” on page 18.  
Labels are not stopping at  
the right point for removal.  
Incorrect label rest point setting.  
Incorrect label stock setting.  
Adjust the label rest point. For help, see your  
PrintSet online help or the IPL Programming  
Reference Manual.  
Set the printer to thermal transfer or direct  
thermal label stock. For help, see “Loading  
Media Into the Printer” on page 18.  
Print quality is poor.  
Incorrect media sensitivity setting.  
Change sensitivity setting to match the type  
of media you are using. If you set the  
sensitivity setting incorrectly, try changing  
the print darkness. For help, see your  
PrintSet online help or the IPL Programming  
Reference Manual.  
Incorrect darkness control setting.  
Adjust the darkness adjust control. For help,  
see “Adjusting the Print Darkness” on page  
49.  
Print speed exceeds the capability of the  
media.  
Lower your print speed or use Intermec  
media recommended for your print speed.  
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Print Quality Problems (continued)  
Symptom  
Possible Causes  
Solution  
Print quality is poor.  
(continued)  
Printhead, platen roller, or label path are  
dirty.  
Clean printhead, platen roller, and label path  
as described in Chapter 3, “Maintaining the  
Printer.”  
Uneven print contrast (density).  
Poor quality label or ribbon stock.  
Adjust the bias adjust screw. See “Correcting  
Uneven Print Quality” on page .  
Use only Intermec label and ribbon stock to  
ensure superior print quality and product  
performance.  
Ribbon wrinkling.  
Check to make sure that the ribbon is  
installed correctly. For help, see “Loading  
Thermal Transfer Ribbon” on page 22. Set  
the bias adjust screw. See “Correcting  
Uneven Print Quality” on page .  
Ribbon installed upside down.  
Install ribbon with shiny side facing the  
printhead. See “Loading Thermal Transfer  
Ribbon” on page 22.  
Direct thermal/thermal transfer switch set Set the switch for the type of media you are  
in the wrong position.  
using. For help, see “Loading Media Into the  
Printer” on page 18.  
Media may be slipping against the platen  
roller causing the printing to compress.  
Switch to approved media or clean the  
printhead and platen roller as described in  
Chapter 3, “Maintaining the Printer.”  
The printer skips labels  
randomly or sends an  
intermittent error.  
The label format extends beyond the label Edit the format to ensure that the text fits on  
length. the label.  
Continuous empty/pause  
fault light (yellow LED).  
The label mark sensor is not in the correct Properly position the label mark sensor. For  
position.  
help, see “Adjusting the Label Mark Sensor”  
on page 50.  
Communication Problems  
If your printer is not receiving downloaded data, try the solutions in the  
accompanying table.  
Communication Problems  
Symptom  
Possible Causes  
Solution  
Printer does not  
communicate with the host.  
Serial port is incorrectly configured.  
Make sure the printer’s serial port settings  
match those of the host. To check the serial  
port settings, print a software configuration  
test label as described on page 25.  
Damaged or incorrect I/O cable.  
Check the connections at both ends or  
replace the cable. See Appendix C for cable  
information.  
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Chapter 4— Troubleshooting  
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Preventing Data Loss  
Several problems can cause data loss or communication problems on the  
printer. Data loss can result in printing errors or missing field data.  
Your printer is a serial ASCII device. It communicates with the host  
through an ASCII serial communication I/O port. Hardware handshaking  
involves the use of a hardware wire. Software handshaking involves a two-  
way datalink between the devices. The two devices communicate with each  
other without losing data through the use of handshaking. The printer  
sends both forms of handshaking simultaneously when the printer’s input  
buffer is full. Any loss of data can cause printing errors.  
Hardware handshaking uses pin 11 or pin 20 of the RS-232 interface to  
control data flow. When the printer is using Intermec Standard protocol,  
it holds pins 11 and 20 high when the printer is ready to receive data. The  
printer holds the pins low when the printer is in one of the following  
conditions:  
• Buffer full  
• Ribbon fault  
• No label stock  
• Label at strip bar  
Your printer uses XON/XOFF protocol for software handshaking. When  
the input buffer is full, the printer transmits an XOFF character. The  
XOFF character alerts the host to the fact that the printer buffer is full and  
cannot receive any more data. When the printer is ready to receive more  
data, it sends the XON character.  
The following procedure lists things to check to ensure that your printer  
and host system are communicating properly.  
To check for communication problems  
1 Check the cabling from the printer to the host system.  
2 Check the interfacing of the devices that are communicating with the  
printer.  
3 Check the printer for proper electrical operation of the I/O port.  
4 Test to see that the host system is not overrunning the printer’s input  
buffers.  
5 Check to see that the data string being sent to the printer contains the  
correct information.  
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Optimizing Printer  
Performance  
5
This chapter explains how to optimize and maintain print quality, use the  
printer memory more efficiently, and maximize throughput. This chapter  
covers these topics:  
• Optimizing and maintaining print quality  
• Correcting uneven print quality  
• Adjusting the print darkness  
• Adjusting the label mark sensor  
• Using the printer memory efficiently  
• Increasing throughput  
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Chapter 5— Optimizing Printer Performance  
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Optimizing and Maintaining Print Quality  
Intermec designed and configured your printer to provide the best possible  
print quality for both direct thermal and thermal transfer media. However,  
there are many factors that you need to take into account before you can  
achieve maximum print quality.  
Correcting Uneven Print Quality  
You may experience problems in print quality (ribbon wrinkling or light  
print on one side of your label) if the printhead is not making even contact  
with the label stock. This condition can happen with any size label stock,  
but is most common when using narrow label stock. You need a straight-  
slot screwdriver to turn the bias adjust screw.  
To achieve the best print quality, adjust the bias adjust screw each time  
you use media of a different width.  
Note: You must properly adjust the bias adjust screw to prevent premature  
printhead failure and excessive platen wear.  
To adjust the bias adjust screw  
1 Remove the media cover and locate the bias adjust screw.  
Bias adjust  
screw  
Power  
Alert  
Empty/Pause  
Feed/Pause  
Intermec  
n
t
e
r
m
e
c
3400  
3XXXU.038  
2 To compensate for uneven print quality, turn the bias adjust screw as  
shown. Adjusting the bias adjust screw causes the printhead to rest  
evenly on the drive roller and results in even print quality.  
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If printing is light on the  
right side of label, turn the  
bias adjust screw counterclockwise.  
If printing is light on  
the left side of label, turn  
the bias adjust screw clockwise.  
3XXXU.039  
3 Replace the media cover.  
Adjusting the Print Darkness  
Use the darkness adjust control in combination with the PrintSet software  
configuration tool to fine-tune the darkness of print on your labels. The  
fine adjustments compensate for variations in the media (“lot to lot”), the  
printhead, or the printer. Set the darkness adjust control after you enter  
the media sensitivity number.  
To adjust the print darkness  
1 Locate the darkness adjust control on the back of the printer.  
2 Use a small straight-slot screwdriver to adjust the print darkness. See the  
next illustration.  
• To increase the print darkness, turn the control clockwise.  
• To decrease the print darkness, turn the control counterclockwise.  
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Chapter 5— Optimizing Printer Performance  
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1
Turn the darkness  
adjust control clockwise  
for darker density  
Darkness  
adjust control  
12345678  
Turn the darkness adjust  
control counterclockwise  
for lighter density  
I
12345678  
O
12345678  
Screwdriver  
3XXXU.037  
Adjusting the Label Mark Sensor  
The label mark sensor detects the mark on the back of continuous media  
stock. The printer uses the output to determine the start of print. The  
label mark sensor is behind the platen roller and near the inboard edge of  
the printer.  
To adjust the label mark sensor  
1 Remove the media cover and locate the label mark sensor.  
2 Use your index finger to slide the label mark sensor to the correct  
position for your media. You can position the label mark sensor  
anywhere from the inboard edge of the printer to the center of the paper  
path. See the next illustration.  
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Platen  
roller  
Locate the label mark sensor  
behind the platen roller near  
the inboard edge of the printer.  
Use your index finger to adjust  
the label mark sensor.  
Inboard edge  
of printer.  
The platen roller  
is not shown  
for clarity only.  
Label mark  
sensor  
(The label mark sensor  
can be positioned no  
more than 1" from the  
inboard edge.)  
3XXXU.040  
3 Enable mark printing with PrintSet, your third-party software, or IPL  
commands. For help, see PrintSet online help, your third-party  
documentation, or the IPL Programming Reference Manual.  
4 Print a few labels or press Feed/Pause two times to make sure that the  
label mark sensor is detecting the black mark on the media.  
5 Replace the media cover.  
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Chapter 5— Optimizing Printer Performance  
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Using the Printer Memory Efficiently  
To receive the best performance from your printer, you must understand  
how to use the printer memory. The following sections can help you  
determine the most efficient way to use your printer memory.  
How Is the Printer Storage Memory Used?  
There is enough storage memory in the printer to store several different  
label formats and still retain enough memory to store downloaded fonts,  
graphics, and data. Be careful of how you use your printer memory.  
The printer uses flash memory for storing tables, pages, formats, fonts, and  
user-defined characters (UDCs). The 3400e printer has 128K of flash  
memory available for storage. If you require additional storage memory,  
you can purchase flash SIMM for the printer.  
The printer supports these parameters independent of the amount of  
memory installed or allocated by the printer:  
• Maximum number of formats: 99  
(You can edit formats 1 to 99. You cannot edit default format 0.)  
• Fields per format: 200  
• Maximum data buffer size for a field: 3550  
• Maximum number of UDCs: 100  
• Maximum number of user-defined fonts: 16  
Making the Most of Your Memory  
There are limits to the number of formats, fonts, graphics, or pages that  
you can store in the printer. You can define up to 16 fonts, but there may  
not be enough room depending on the amount of memory being used for  
other purposes. The more formats, graphics, and fonts you store, the less  
memory is available.  
When you run into a memory usage problem, use PrintSet to see how  
much memory remains available. You must upload the memory  
information from the printer first. Refer to the PrintSet online help for  
more information.  
If you find that it is necessary to increase your available memory, you can  
do one of the following:  
• Increase the amount of available memory by using the Memory Reset  
portion of the Test and Service menu. See “Resetting the Memory on  
Your Printer” on page 58 for more information.  
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• Delete any unneeded user-defined fonts, graphics, pages, or formats. For  
help, see the PrintSet software or the IPL Programming Reference  
Manual.  
• Purchase additional memory. Please contact your Intermec  
representative for information on purchasing additional memory for the  
printer.  
Increasing Throughput  
To print labels as quickly as possible, you must adjust the print speed in  
conjunction with the number of image bands [one image band equals 2.54  
centimeters (1 inch) of label]. The print speed and image band settings  
determine the rate at which the printer processes the images of your labels.  
This rate in turn affects the throughput of the entire printing process.  
The printer begins imaging the label as soon as it receives the command to  
select a format. Since the printer starts imaging the label so early, the  
chance that the imaging process will be unable to keep up with the print  
speed decreases and throughput improves. However, if the number of  
image bands is too low, the imaging process is unable to keep up with the  
print speed. In this case, the printer stops printing and starts again at the  
lowest print speed with the maximum number of image bands. If the  
image band command is set too high, the printer spends more time than  
necessary imaging and slows down label production.  
What Is an Image Band?  
Image bands are a section of memory where a picture of a label format is  
drawn. This drawing process is known as imaging. Once the picture is  
imaged, the printer loads the picture from the image bands to the  
printhead for printing. Each image band is equal to 2.54 centimeters (1  
inch) of length of the label format. The number of image bands you use  
may be less than the length of the label you are printing. The number of  
image bands (in inches) does not have to equal the length of the label since  
the printer recycles the image bands. Once the contents of an image band  
have been printed, it may be reused to image the next section of the label.  
Keep in mind that the more complex the label, the longer it will take to  
image each section, thus requiring a slower print speed. To use a higher  
print speed, use more image bands to allow more of the imaging process to  
complete before printing begins.  
How the Image Bands Command Works  
The image bands command controls the amount of memory allotted to  
the imaging process. When you increase the image band adjustment to a  
higher number, you add more buffers to the imaging memory. By doing  
this, more of the label format is imaged before printing begins.  
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The minimum number of required image bands is dependent upon the  
print speed and the complexity of the label. Labels that contain numerous  
fields with different rotations, graphics, or combinations of these  
formatting options may require a higher number of image bands.  
To set the number of image bands, use PrintSet or the IPL command. For  
help, see the PrintSet online help or the IPL Programming Reference  
Manual.  
Optimizing Print Speed and Image Band Setting  
The maximum number of image bands available for use is 20 bands. The  
minimum number of image bands available is 2.  
To optimize the number of image bands for your print speed  
1 Set the image band setting at the lowest number (2).  
2 Print a label at the desired speed.  
If the label prints, the image band setting is optimal. You do not need to  
perform any more adjustments.  
If the number of image bands is too low, the printer aborts the label  
before printing is completed and attempts to reprint the label at the  
slowest speed (2 ips) with the highest number of image bands (20). You  
need to continue with Step 3.  
3 Return to the original print speed and increase the original number of  
image bands one at a time.  
Continue to increase the number of image bands until the printer prints  
a label correctly.  
If the printer still aborts and reprints at the highest image band setting,  
you may be trying to optimize at a print speed that is too high for your  
label format. Try optimizing the number of image bands at a lower print  
speed or add an expansion DRAM SIMM.  
To print very complex labels at high speeds, you must allocate enough  
image bands to completely image the label before printing. Allocate one  
band for each inch of label length. By doing this, you can print at any  
speed. However, there may be a considerable delay between labels.  
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Using Test and Service Mode  
6
This chapter explains the different procedures you can perform while the  
printer is in Test and Service mode. Use Test and Service mode on the  
printer to print test labels, perform special procedures, and change select  
configuration commands. This chapter covers these topics:  
• How to use Test and Service mode  
• Printing test labels  
• Using data line print to troubleshoot communications  
• Resetting printer memory  
• Setting configuration commands  
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Chapter 6— Using Test and Service Mode  
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Using Test and Service Mode Procedures  
For all Test and Service mode tests, pressing the Feed/Pause button pauses  
the current test. Holding the Feed/Pause button aborts the current test and  
starts a new test.  
To enter Test and Service mode  
1 Record your current DIP switch settings for later reference.  
2 Set all of the DIP switches to the off position.  
Set all of the DIP switches to the communications settings of your host  
computer.  
3 Turn the On/Off switch to the off position.  
4 Press and hold the Feed/Pause button while turning the power on.  
The printer prints out a hardware configuration label and then enters  
Data Line Print mode.  
5 Set the DIP switches to the test or service function you wish to perform.  
See the following illustration for a list of the DIP switch settings.  
6 Hold the Feed/Pause button down. The test begins immediately.  
7 If you want to perform another function, change the DIP switch  
settings and press the Feed/Pause button.  
The function the printer is currently executing terminates, and the  
printer performs the new function.  
The printer remains in Test and Service mode until you turn the power off  
and reset the DIP switches. The printer executes all functions as soon as  
you select them.  
To exit Test and Service mode  
1 Turn the printer power off.  
2 Reset the DIP switches to their original settings.  
3 Turn the printer power back on.  
Use the information in the following illustration to set the DIP switches  
for the appropriate Test and Service mode function you want to perform.  
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Top Bank  
Bottom Bank  
Default settings are noted with an  
*
OFF  
O = OFF  
1 = ON  
ON  
TESTS  
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
Test Prints  
O
O
O
Configurations  
O
1
O
O
1
O
O
O
O
1
Hardware*  
Software  
Test Labels  
O
1
O
O
Q
Q
Print Quality  
Pitch  
O
1
O
O
O
O
Q
Q
Page  
Format  
UDC  
O
1
N
1
N
1
N
1
N
1
N
1
Single Page  
All Pages  
Q
Q
1
O
O
O
O
O
O
N
1
N
1
N
1
N
1
N
1
Single Format  
All Formats  
Q
Q
O
1
O
O
N
1
N
1
N
1
N
1
N
1
N
1
N
1
Single UDC  
All UDCs  
Q
Q
Font  
1
N
1
N
1
N
1
N
1
N
1
Single Font  
All Fonts  
Data Line Print  
O
O
O
O
O
*
1
O
1
O
O
Selective Transfer  
Receiver  
1
O
1
O
O
O
O
Send Pages  
S
1
Single Page  
All Pages  
Send Format  
S
1
S
1
S
1
S
1
D
1
D
1
D
1
D
1
D
1
O
1
1
1
O
O
1
S
1
Single Format  
All Formats  
S
1
S
1
S
1
S
1
D
1
D
1
D
1
D
1
D
1
Send UDC  
S
1
Single UDC  
All UDCs  
S
1
S
1
S
1
S
1
S
1
S
1
S
1
Send Font  
O
O
S
1
Single Font  
All Fonts  
S
1
S
1
S
1
S
1
D
1
D
1
D
1
Send Configuration  
Send Tables  
Send All  
1
O
1
O
1
1
1
1
1
Memory Reset  
O
O
1
Page/Format  
UDC/Font  
Configuration  
Tables  
O
1
O
1
O
O
1
1
1
O
O
O
O
1
All  
1
Q: OFF = Batch of 1. ON = Batch of 100.  
N: Page/Format/UDC/Font number. Least significant bit first.  
S: Source Page/Format/UDC/Font number. Least significant bit first.  
D: Destination Page/Format/UDC/Font number. Least significant bit first.  
3XXXU.041  
Test and Service mode DIP switch settings: This illustration shows DIP switch settings  
for Test and Service mode functions.  
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Chapter 6— Using Test and Service Mode  
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Printing Test Labels  
The printer can print a variety of test print labels that provide you with  
information about the printer configuration and the quality of the  
printing.  
To print a test label  
1 Turn the On/Off switch to the off position.  
2 Press and hold the Feed/Pause button while turning on the printer.  
The printer prints a hardware configuration label and then enters Data  
Line Print mode.  
3 Set the DIP switches to print the test label of your choice: software,  
print quality, or pitch. Refer to the Test and Service Mode DIP Switch  
Settings illustration on page 57 for the correct settings.  
4 Hold the Feed/Pause button down until the printer starts printing.  
The printer begins printing out the test label immediately.  
5 Exit Test and Service mode by turning the printer off and returning all  
DIP switches to their original settings.  
Using Data Line Print  
Use Data Line Print mode to troubleshoot communication between the  
printer and the host and to test the operation of the printer. When the  
printer is in Data Line Print mode, it prints out all downloaded data with  
the hexadecimal equivalent directly underneath it. Hold the Feed/Pause  
button down to momentarily suspend the test. Press the Feed/Pause  
button longer to transmit the firmware program and version number to  
the host.  
To enter Data Line Print mode  
1 Turn the On/Off switch to the off position.  
2 Press down and hold the Feed/Pause button while turning on the  
printer.  
The hardware configuration test label prints out. You are now in Data  
Line Print mode.  
Resetting the Memory on Your Printer  
Use memory reset if you want to return your printer to its default  
configuration or if you need to increase the amount of memory available in  
your printer. You can also use memory reset to clear pages and formats,  
user-defined characters and fonts, configurations, tables, or all of these  
parameters.  
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To use memory reset  
1 Turn the printer off.  
2 Press and hold the Feed/Pause button while turning on the printer. The  
printer prints a hardware configuration test label.  
3 Set the DIP switches to reset a portion or all of the memory by using  
the Test and Service Mode DIP Switch Settings illustration on page 57.  
4 Hold the Feed/Pause button down for 1 second. The printer resets a  
portion or all of its memory.  
Setting Configuration Commands in Test and Service Mode  
Test and Service mode also provides you with an alternative to using  
PrintSet or sending configuration commands down from the host. You can  
change these configuration commands by setting the Test and Service  
mode DIP switches:  
• Label rest point  
• 86XX emulation  
• X forms adjust  
• Y forms adjust  
Top Bank  
Bottom Bank  
OFF  
ON  
O = OFF  
1 = ON  
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
Label Rest Point  
Adjust Forward  
Adjust Backward  
O
1
1
O
1
N
N
N
N
N
N
N
N
N
N
86XX Emulation  
Advance Mode  
10 Mil  
1
O
1
O
1
1
O
O
1
15 Mil  
X Forms Adjust  
Adjust Forward  
Adjust Backward  
1
1
1
1
1
1
1
O
1
N
N
N
N
N
N
N
N
N
N
O
N
N
N
N
N
Y Forms Adjust  
N: Number. Least significant bit first.  
3XXXU.046  
Configuration DIP switch settings: This illustration shows the Test and Service mode  
DIP switch settings for changing the configuration commands.  
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Setting the Number of Dot Increments  
You can move the label rest point and X forms adjust configuration  
commands forward or backward by setting the printer DIP switches. Use  
the top bank of DIP switches to determine whether the movement is  
forward or backward. Use the bottom bank of DIP switches to set the  
number of dot increments for label rest point, X forms adjust, and Y forms  
adjust. The printer moves in 5 mil increments or 0.005 inch per dot.  
Bottom Bank  
OFF  
0 = OFF  
ON  
1 = ON  
1
2
3
4
5
# of dot increments  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
1
O
O
1
O
O
O
1
1
1
O
O
O
O
O
O
O
1
1
1
1
1
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
1
1
1
1
1
1
1
1
1
1
1
O
O
1
O
O
O
O
1
1
1
1
O
O
O
O
1
1
1
1
1
O
O
1
1
1
1
1
O
O
1
O
O
O
O
O
O
O
O
1
1
1
1
1
1
O
O
1
1
O
O
1
O
O
O
O
1
1
1
1
1
1
1
1
O
O
1
1
1
1
1
O
3XXXU.047  
Dot increments DIP switch settings: This illustration shows the dot increment settings  
for the bottom bank of switches. See the previous illustration, Configuration DIP switch  
settings, for the top bank DIP switch settings.  
To set the number of dot increments  
1 In the top bank, turn the appropriate switches on or off for forward or  
backward movement. See the Configuration DIP Switch Settings  
illustration on page 59 for the appropriate DIP switch settings.  
2 Go to the Dot Increments DIP Switch Settings illustration above and  
scan down the # of Dot Increments column until you reach the number  
of dot increments you want to adjust the command forward or  
backward.  
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3 In the bottom bank turn on the switches that have a 1 in their column.  
Turn off all other switches.  
4 Press the Feed/Pause button and the printer prints the software  
configuration label and stops at the new location.  
For example, you print a label and discover that it does not extend far  
enough from the tear bar. You need to move the label rest point forward  
10 dot increments (0.05 inch) so that the printer feeds more label out  
when it is done printing. Find 10 in the # of Dot Increments column. It  
shows a 1 in the columns of DIP switches 2 and 4, and a O in the columns  
of 1, 3, and 5. The 1 tells you to turn the switch on. The O tells you to  
turn the switch off. Turn on switches 2 and 4. Turn off all other switches.  
Adjusting the Label Rest Point  
The label rest point configuration command adjusts the point at which the  
printer presents each label for removal. Use this command in conjunction  
with self-strip applications. The label rest point adjust range is from -30  
dot increments (farthest back) to +30 dot increments (farthest forward).  
Use a negative number if you want the printer to retract the label a  
number of dot increments after it prints the label. Use a positive number if  
you want the printer to feed the label a number of dot increments after it  
prints the label.  
There are three ways to adjust the label rest point:  
• You can use the Test and Service DIP switch bank. Follow the  
procedure below to use the DIP switch settings to adjust the label rest  
point.  
• You can set it by using the PrintSet application software. See the Paper  
Handling portion of PrintSet for more information.  
• You can use the IPL command. See the IPL Programming Reference  
Manual for more information.  
To adjust the label rest point  
1 Turn the On/Off switch to the off position.  
2 Press and hold the Feed/Pause button while turning on the printer.  
The printer prints the hardware configuration test label and then enters  
Data Line Print mode.  
3 In the top bank of the Test and Service DIP switches, turn off switch 1  
and turn on switches 2 and 3. See the next illustration.  
To adjust the label rest point forward (feed more label), turn off DIP  
switch 4.  
To adjust the label rest point backward (retract label), turn on DIP  
switch 4.  
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Top Bank  
Top Bank  
OFF  
ON  
OFF  
ON  
1
2
3
4
1
2
3
4
Switch settings  
for feeding  
Switch settings  
for retracting label  
label forward  
3XXXU.048  
4 In the bottom bank of the Test and Service DIP switches, turn on or off  
the appropriate DIP switches. See the Dot Increments DIP Switch  
Settings illustration on page 60.  
5 Press the Feed/Pause button.  
The printer prints the software configuration label and stops at the new  
location.  
6 Verify that the label rest point number on the software configuration  
label matches the number you set in Step 4.  
7 Try printing again to see if you need to readjust the DIP switches in the  
bottom bank.  
8 If you need to readjust the DIP switches in the Bottom Bank, repeat  
Steps 4 through 7. If not, exit Test and Service mode by turning off the  
printer and returning all DIP switches to their original settings.  
9 Turn the On/Off switch to the off position.  
Setting Emulation Mode  
If you are replacing an Intermec 8636 or 8646 printer with a 3400e  
printer, you can keep your existing network, hardware, software, and label  
formats by using Emulation mode. The labels produced on your new  
printer will look like the ones that your old 86XX printer printed.  
There are three ways to set the printer to Emulation mode:  
• Use the DIP switches in the Test and Service DIP switch bank. For  
help, see the following procedure.  
• Use PrintSet to select either 100 dpi (10 mil) or 66 dpi (15 mil) mode.  
For help, see the PrintSet online help.  
• Use the IPL command set to select Emulation mode. For help, see the  
IPL Programming Reference Manual.  
To set the printer to Emulation mode using DIP switches  
1 Upload label formats, fonts, and graphics from the 8636 or 8646  
printer to the host computer.  
2 Turn the On/Off switch to the off position.  
3 Disconnect the 86XX printer and install your printer. See Chapter 1 for  
information on installing your printer.  
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4 Press and hold the Feed/Pause button while turning on the printer. The  
printer prints the hardware configuration label.  
5 In the top bank of the Test and Service DIP switches, turn on switches  
1 and 3 and turn off switch 2.  
6 Use the table below to help you choose the appropriate DIP switch  
settings:  
Setting  
Description  
Emulation 10 mil The printer emulates an 8636 or 8646 printer printing  
multiples of 10 mil (0.01 inch) drag and 10 mil (0.01 inch)  
picket bar codes.  
Emulation 15 mil The printer emulates an 8636 or 8646 printer printing  
multiples of 10 mil (0.01 inch) drag and 15 mil (0.015 inch)  
picket bar codes.  
Advanced 5 mil  
(default)  
The printer uses the 3400 command set and prints in multiples  
of 5 mil (0.005 inch) drag and 5 mil (0.005 inch) picket bar  
codes.  
7 To enable 10 mil emulation, turn on DIP switch 4 and turn off DIP  
switch 5.  
To enable 15 mil emulation, turn on DIP switches 4 and 5.  
To enable 5 mil Advanced mode, turn off DIP switches 4 and 5.  
8 Press the Feed/Pause button.  
The printer prints out the software configuration label. Verify that the  
label states the correct mode.  
9 Turn the printer off and then on.  
10 Download the 86XX formats, fonts, and graphics from the host to the  
printer.  
Using Forms Adjust  
If your label prints too close to one edge, you can reposition it by using the  
X Forms Adjust and Y Forms Adjust features. The X forms adjust controls  
the position of the printing area along the length of the label. The Y forms  
adjust controls the position of the printing area along the width of the  
label.  
The following illustration shows the default X and Y origins.  
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Origin (Ø,Ø)  
-X  
+X  
Y
*FORMAT*  
*FORMAT*  
+Y  
Leading  
Edge  
3XXXU.049  
Direction of media from printer  
Default X and Y origins: This illustration shows the default X and Y origins. You can  
control the default X origin (top of form) with PrintSet or with the Test and Service DIP  
switches. You can control the default Y origin with the DIP switches only.  
The default X origin is .25 centimeters (0.10 inch) (20 dot increments)  
from the edge of the label. You can move the X origin forward or back 30  
dot increments. The default Y origin is .13 centimeters (0.05 inch) (10 dot  
increments) from the leading edge of the label. Each dot increment is 5  
mil (0.005 inch).  
X Forms Adjust  
When you move the X origin forward, the printer moves the top of form  
away from the edge before printing the label information. When you move  
the X origin backward, the printer moves the top of form closer to the  
edge before printing the label information.  
To set the X forms adjust  
1 Turn the On/Off switch to the off position.  
2 Press and hold the Feed/Pause button while turning on the printer.  
The printer prints out the hardware configuration label and then enters  
Data Line Print mode.  
3 In the top bank of the Test and Service DIP switches, turn on switches  
1, 2, 3, and 4. See the next illustration.  
To move the X origin forward, turn off switch 5.  
To move the X origin backward, turn on switch 5.  
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Top Bank  
Top Bank  
OFF  
OFF  
ON  
ON  
1
2
3
4
5
1
2
3
4
5
Switch settings  
for moving the  
X origin forward  
Switch settings  
for moving the  
X origin backward  
3XXXU.050  
4 In the bottom bank of the Test and Service DIP switches, turn on or off  
the appropriate DIP switches. See the Dot Increments DIP Switch  
Settings illustration on page 60 to see how to set the X forms adjust  
forward or backward a given number of increments.  
5 Press the Feed/Pause button.  
The printer prints out the software configuration label using the new X  
forms adjust setting.  
6 Verify the X forms adjust number on the software configuration label  
matches the number you set in Step 4.  
Y Forms Adjust  
Use the Y Forms Adjust feature to control the position of the image in the  
direction parallel to the printhead. See the Dot Increments DIP Switch  
Settings illustration on page 60 for information on how to move the image  
forward a number of dot increments. If your label is too close to one edge  
of the printhead, you can adjust it using this feature.  
To set the Y forms adjust  
1 Turn the On/Off switch to the off position.  
2 Press and hold the Feed/Pause button while turning on the printer.  
The printer prints out the hardware configuration label and then enters  
Data Line Print mode.  
3 In the top bank of the Test and Service DIP switches, turn on switches  
1, 2, and 3.  
4 In the bottom bank of the Test and Service DIP switches, turn on or off  
the appropriate DIP switches. See the Dot Increments DIP Switch  
Settings illustration on page 60 to see how to set the X forms adjust  
forward or backward a given number of increments.  
5 Press the Feed/Pause button. The printer prints out the software  
configuration label using the new Y forms adjust setting.  
6 Verify the Y forms adjust number on the software configuration label  
matches the number you set in Step 4.  
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Specifications  
A
This chapter contains the following reference information:  
• Specifications  
• Printer options  
• Bar code symbologies supported  
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Appendix A— Specifications  
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Printer Specifications  
This section describes the specifications of the 3400e printer.  
Dimensions (no options installed)  
Height  
Width  
Length  
Weight  
27.9 cm (11 in)  
26.7 cm (10.5 in)  
43.2 cm (17 in)  
15.8 kg (35 lbs)  
Electrical Requirements  
Input Voltage  
100, 120, or 230 VAC 10%  
Frequency  
47-63 Hz  
Environment  
Operating  
10°C to 40°C (50°F to 104°F)  
Humidity  
10% to 90% non-condensing  
Character Sets  
US ASCII  
UK ASCII  
German  
French  
Norwegian/Danish  
Swedish/Finnish  
Italian  
Spanish  
Swiss  
Communications  
• Asynchronous RS-232C, RS-422, RS-485 interfaces  
• Serial ASCII code  
• Hardware (Ready/Busy) Flow Control  
• XON/XOFF Protocol  
• Intermec Standard Block Protocol  
• Polling Mode D Protocol  
• Multi-Drop Protocol  
• Baud Rates: 1,200, 2,400, 4,800, 9,600, 19,200, 38,400, 57,00,  
115,200  
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Fonts and Graphics  
There are 21 resident bitmap fonts (including OCR A and B) and three  
outline fonts available on the e series printers. You can use font ID 3  
through 6 and 8 through 19 to download user-defined fonts.  
Maximum UDF  
Maximum UDC  
102 mm square (4 in square)  
102 mm square (4 in square)  
Media  
C
D
F
E
G
H
A
B
3XXXU055.eps  
Media dimensions: This illustration shows how to measure the media dimensions. See  
the next table, Minimum and Maximum Media Dimensions, for specific media  
dimensions.  
Minimum and Maximum Media Dimensions  
Letter  
Description  
Minimum  
Maximum  
A
B
Label width  
16.5 mm (0.65 in) 111.8 mm (4.4 in)  
19.1 mm (0.75 in) 114.3 mm (4.5 in)  
2.54 mm (0.10 in) 25.4 mm (1.0 in)  
Backing width (or tag width)  
Gap between labels  
C
D
Label length - self-strip media  
Label length - butt cut media  
25.4 mm (1.0 in)  
12.7 mm (0.5 in)  
609.6 mm (24 in)  
609.6 mm (24 in)  
E
Media thickness (including  
backing)  
0.08 mm  
(0.0031 in)  
0.30 mm  
(0.012 in)  
F
Reflective sensor mark length  
Notch length  
2.54 mm (0.10 in) 12.7 mm (0.5 in)  
G
2.54 mm (0.10 in) 3.18 mm  
(0.125 in)  
H
Notch height (depth)  
Roll diameter  
6.4 mm (0.25 in)  
N/A  
12.7 mm (0.5 in)  
213 mm (8.38 in)  
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Appendix A— Specifications  
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Printhead  
200 dpi  
Printed dot size  
Width  
0.127 mm (0.00492 inch square)  
104 mm (4.1 inches square)  
8 dots per mm (203 dots per inch)  
832 per printhead  
Resolution  
Number of elements  
“X” dimensions  
10 mil to 50 mil (0.25 mm to 1.27 mm);  
5 mil (0.13 mm) in drag mode only (specified media only)  
400 dpi  
Printed dot size  
Width  
0.065 mm (0.0025 in square)  
112 mm maximum (4.4 in)  
16 dots per mm (406 dots per inch)  
1,792 per printhead  
Resolution  
Number of elements  
“X” dimensions  
5 mil to 50 mil (0.127 mm to 1.27 mm);  
2.5 mil (0.06 mm) in drag mode only (specified media only)  
Printing Method  
The 3400e printer is capable of direct thermal (DT) printing or thermal  
transfer (TTR) printing using thermal transfer ribbon.  
Printing Speed  
Maximum  
Minimum  
152.4 mm (8 inches) per second  
50.8 mm (2 inches) per second  
You can change the print speed in 1 ips increments only: 2, 3, 4, 5, 6, 7, or  
8.  
Ribbon  
Roll  
152 m (6,000 linear in)  
Widths  
51 mm (2.0 in)  
76 mm (3.0 in)  
104 mm (4.1 in)  
Diameter  
57 mm (2.25 in maximum)  
Self-Strip (optional)  
Self-strip printing is an option that you order with your printer. The self-  
strip rewinder hub can take up the backing of an entire 15,240-centimeter  
(6,000-inch) roll of media.  
Peel Release 10-50 grams  
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Printer Options  
This section contains a list of the options you can use with the printer  
along with a brief description. Consult your Intermec representative to  
order any option.  
Communication Interface  
EasyLAN 10i Interface  
This option lets you connect your printer to a 10BaseT Ethernet network.  
Various network printing protocols are available. For more information,  
see your EasyLAN10i documentation.  
EasyLAN 10i2 Adapter  
The external EasyLAN 10i2 Ethernet adapter (P/N 072885) and the  
internal EasyLAN 10i2 Ethernet adapter (P/N 072884) allow you to share  
your available printer resources with everyone on your Ethernet network.  
With the EasyLAN 10i2 adapter installed, the parallel port on the printer  
is not available for use. For more information, see the EasyLAN 10i2  
documentation.  
EasyLAN Wireless Option  
The EasyLAN Wireless is an 802.11b radio option that lets the printer  
communicate wirelessly with a PC that contains an 802.11b radio card  
(ad-hoc network) or it can communicate with other devices via an access  
point (infrastructure network) in your data collection network. For more  
information, see the EasyLAN Wireless documentation.  
Twinax Interface  
This option lets you connect your printer to an IBM twinaxial cable  
system with a twinax interface so your printer emulates an IBM 5256  
Model 1 printer and can operate with an IBM System/34, System/36,  
System/38, or AS/400 host computer.  
Coax Interface  
The coax interface adapter allows the printer to emulate an IBM 3287  
printer by connecting the printer to IBM 3270 Type A coaxial cable  
computer systems operating in the VTAM (CICS/IMS/TSO) or 8100  
(DPPX) environments. With the coaxial adapter you can connect the  
printer to an IBM 3174/76/99 system controller/multiplexer.  
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Finishers  
Cutter  
Use the cutter option to cut continuous media into individual labels ready  
for use. This 3400 option works best for individual random lengths or  
short batches of different label lengths.  
Batch Takeup  
This device automatically spools labels as they are printed. This  
attachment is limited to small batches with maximum outer diameter  
(OD) of 12.7 centimeters (5 inches).  
Self-Strip Printing  
Use self-strip printing in applications where you want to apply labels to a  
surface immediately. After printing a label, the printer prints out the label  
with the backing removed. This option must be ordered when you order  
your printer.  
Kanji/Katakana  
This option allows the printer to print Japanese characters in two Kanji  
fonts and three Katakana fonts. This option also provides increased storage  
capacity.  
Memory Expansion  
You can install a flash SIMM module into the SIMM socket on the main  
PCB to hold more fonts or bitmap graphics. You can also install a DRAM  
SIMM to increase the image buffering capabilities of the printer. You can  
purchase either module in 8 or 16 MB sizes only.  
Parallel Interface Pin Descriptions  
The following table lists the pin descriptions for the printer’s parallel  
interface connector.  
Parallel Interface Pin Descriptions  
Signal  
Pin  
Return Direction Description  
DATASTB  
1
19  
IN  
Negative pulse. Latches DB0-7 on  
the rising edge. Eight bits in parallel  
provide data input. High is logical 1  
and LOW is logical 0.  
DB0  
DB1  
DB2  
DB3  
2
3
4
5
20  
21  
22  
23  
IN  
IN  
IN  
IN  
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Parallel Interface Pin Descriptions (continued)  
Signal  
DB4  
DB5  
DB6  
DB7  
ACK  
Pin  
6
Return Direction Description  
24  
25  
26  
27  
28  
IN  
7
IN  
8
IN  
9
IN  
10  
OUT  
Negative pulse. Data has been  
received.  
BUSY  
11  
29  
OUT  
If HIGH, printer cannot receive  
data.  
PE  
12  
13  
17  
30  
-
OUT  
OUT  
-
If HIGH, out of ribbon or media.  
Pulled to +5V. Printer is on.  
SELECT  
CHASSIS  
GND  
-
Printer’s chassis gnd isolated from  
logic gnd.  
INIT  
31  
32  
16  
33  
IN  
Clears I/OINT0 latch.  
See printer display.  
FAULT  
OUT  
Bar Code Symbologies Supported  
The e series printers support the following bar code symbologies.  
Supported Bar Code Symbologies  
Symbology Description  
Codabar  
Originally developed in 1972, Codabar is a numeric symbology most  
commonly used in libraries, blood banks, and air parcel express  
applications.  
Code 2 of 5  
Code 2 of 5 is a straightforward numeric symbology developed in the  
late 1960s. It has been used for warehouse sorting systems,  
photofinishing envelope identification, and for tracking sequentially  
numbered airline tickets. All information is contained in the width of  
the bars; the spaces do not contain information.  
Code 11  
Code 39  
Code 11 was developed in early 1977 to satisfy requirements for a very  
high density, discrete numeric bar code. The most extensive application  
of Code 11 has been for labeling telecommunications equipment.  
Code 39 is the first alphanumeric symbology ever developed and is the  
standard non-retail bar code. It is a discrete, self-checking symbology of  
variable length and is used mostly by the automobile and medical  
industries.  
Code 93  
Introduced in 1983, Code 93 was specially designed to complement  
Code 39. With the correct reading equipment, the two alphanumeric  
codes may be interchanged throughout a system without making any  
changes to software.  
Code 128  
Code 128 was introduced in 1981 as a very high density, alphanumeric  
symbology. It is a variable length, continuous code that employs  
multiple element widths.  
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Appendix A— Specifications  
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Supported Bar Code Symbologies (continued)  
Symbology Description  
EAN  
The European Article Numbering system (abbreviated as EAN) is a  
numeric superset of UPC. EAN has both a version that uses 8 digits  
and a version that uses 13 digits. The version with 13 digits encodes  
the same number of bars as 12 digit UPC Version A, but the 13th digit  
is encoded into a parity pattern at the left of the center guard bar.  
Interleaved  
2 of 5  
Interleaved 2 of 5 is a high density, self-checking, continuous numeric  
symbology, which has mainly been used in the distribution industry.  
Interleaved 2 of 5 actually encodes two digits, one in the bars and one  
in the spaces.  
POSTNET  
The Postal Numeric Encoding Technique (POSTNET) uses binary  
digits, represented as full bars and half bars, to provide a numeric bar  
code symbology that is easily read and decoded by optical reading  
systems. POSTNET provides both error detection and correction  
capabilities.  
HIBC 128  
UPC  
See the IPL Programming Reference Manual for a complete list.  
Universal Product Code (UPC) is a subset of EAN. It is a fixed length,  
numeric, continuous symbology employing four element widths. Two  
common types of UPC are Version A, which encodes 12 digits, and  
Version E, which encodes 6 digits. UPC has been used in the  
supermarket industry since 1973. UPC supplemental code is intended  
for only periodical issue numbers.  
2D Symbologies  
2D symbologies provide a more efficient way of encoding data than  
standard bar code symbologies. 2D symbologies use two dimensions to  
hold data instead of one, allowing much more information to be stored in  
a smaller amount of space. Your printer provides the capability for printing  
both stacked and matrix 2D symbologies.  
2D Stacked Symbologies  
2D stacked symbologies consist of short linear segments stacked on top of  
each other. In addition to being able to condense a large amount of  
information into the stacked format, PDF417 provides an extensive error  
detection and correction option. Up to 510 characters can be recovered if  
they are lost due to an error in scanning or if the label is damaged. 2D  
stacked symbologies can be scanned with a laser scanner or imaging device  
that features 2D code scanning capability.  
Supported 2D Stacked Symbologies  
Symbology  
Description  
Code 16K  
Introduced in 1988, Code 16K is an alphanumeric symbology similar  
to Code 49 in that it employs multiple rows (from 2 to 16). Each row  
is fixed length and uses a mirror image of the Code 128 coding  
patterns.  
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C d 39  
Helvetica CondensedHelvetica Appendix A— Specifications  
Supported 2D Stacked Symbologies (continued)  
Symbology  
Description  
Code 49  
Code 49 is an alphanumeric symbology developed in 1987 as a means  
of labeling very small objects. A Code 49 bar code contains from two  
to eight adjacent rows, each separated by a one-module separator bar.  
PDF417  
PDF417 is a stacked 2D symbology that provides the ability to scan  
across rows of code. Each row consists of start/stop characters, row  
identifiers, and symbol characters (called “codewords”). Each  
codeword consists of four bars and four spaces and contain the actual  
data. In addition to being able to condense a large amount of  
information into the stacked format, PDF417 provides an extensive  
error detection and correction option. Up to 510 characters can be  
recovered if they are lost due to an error in scanning or if the label is  
damaged. PDF417 codes can be scanned with a laser scanner or  
imaging device that features 2D code scanning capability.  
2D Matrix Symbologies  
2D matrix symbologies, such as Maxicode, use both the horizontal and  
vertical axes to encode data even more efficiently than stacked  
symbologies. 2D matrix codes are created as a matrix of square elements,  
with each element being either white or black to encode data in a binary  
code. Extensive error detection and correction codes are appended to 2D  
matrix symbologies, often automatically.  
2D matrix symbologies generally cannot be read with a laser scanner.  
Instead, they are read by a digital imager that captures the entire symbol at  
once instead of scanning each component individually. Since the  
components of 2D matrix symbologies are decoded after the image is  
captured, they permit very fast data collection.  
Supported 2D Matrix Symbologies  
Symbology Description  
Data Matrix  
Data Matrix is a 2D matrix symbology that is made up of square  
modules arranged within a perimeter finder pattern. The finder pattern  
is a perimeter to the data region and is one module wide. Two adjacent  
sides are solid dark lines. These lines are used to define physical size,  
orientation, and symbol distortion.  
Maxicode  
Maxicode is a fixed-size symbology that is made up of offset rows of  
hexagonal elements arranged around a bull’s eye finder pattern. Each  
hexagon represents one bit of information and is either black or white  
depending on the state of the encoded data bit. United Parcel Service  
(UPS) Research and Development developed Maxicode for the specific  
purpose of encoding information about a parcel.  
This symbology only encodes very specific data that is divided into the  
following fields: a 5-digit zip code, a 4-digit zip code extension, a 3-  
digit country code, a 3-digit class of service, and a string of uppercase  
letters, numbers, or limited punctuation marks.  
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Appendix A— Specifications  
C d 39  
Helvetica CondensedHelvetica  
Supported 2D Matrix Symbologies (continued)  
Symbology Description  
QR Code  
QR (Quick Response) Code is a matrix 2D symbology that encodes  
data into patterns consisting of black and white dots or modules. A  
three-position detection pattern enables omni-directional reading and  
ultra high-speed reading. QR Code can handle a wide range of data,  
including numerical, alphabetical, Kanji, Hiragana, Katakana, graphics,  
and control codes. A built-in error correction function enables the QR  
Code to repair errors in the code.  
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Character Sets  
B
This chapter contains tables for the character sets that the 3400e printer  
supports. To select a character set, use PrintSet, your third-party software  
application, or the IPL command set. This chapter contains these character  
sets:  
• International character sets  
• Extended character sets  
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Appendix B— Character Sets  
C d 39  
Helvetica CondensedHelvetica  
International Character Sets  
The following tables show which hex codes to download for international  
characters not available in the U.S. character set. To use the tables, find the  
hex code for the U.S. character that corresponds with the character in your  
language.  
Advanced Character Table  
If you are running your printer in Advanced mode (you are not using  
86XX Emulation), use this table to find the right hex codes for the  
international character sets.  
Advanced Mode Hex Codes  
23  
#
24  
$
40  
@
@
§
5B  
[
5C  
\
5D  
]
5E  
^
60  
`
7B  
{
7C  
¦
7D  
}
7E  
~
U.S. ASCII  
U.K. ASCII  
Germany  
£
$
[
\
]
^
`
{
¦
}
#
$
Ä
°
Ö
ç
Ü
§
Å
Å
¿
^
`
ä
ö
ù
ø
ö
ñ
ö
ò
ü
è
ß
¨
France  
£
$
à
^
`
é
Norway/Denmark  
Sweden/Finland  
Spain  
#
$
@
É
§
Æ
Ä
¡
Ø
Ö
Ñ
ç
^
`
æ
ä
å
#
¤
Ü
^
é
å
ü
~
è
ì
£
$
`
°
ç
Switzerland  
Italy  
#
$
à
°
é
^
ù
ù
ä
ü
è
£
$
§
°
ç
é
^
à
Emulation Mode Character Table  
This table shows the hex codes for the character sets that print if your  
printer is running under Emulation mode.  
Emulation Mode Hex Codes  
23  
#
24  
$
40  
@
@
§
5B  
[
5C  
\
5D  
]
5E  
^
60  
`
7B  
{
7C  
¦
7D  
}
7E  
~
~
ß
¨
U.S. ASCII  
U.K. ASCII  
Germany  
£
$
[
\
]
^
`
{
¦
}
#
$
Ä
°
Ö
ç
Ü
§
Å
Å
¿
^
`
ä
ö
ù
ø
ö
ñ
ö
ò
ü
è
France  
£
$
à
^
`
é
Norway/Denmark  
Sweden/Finland  
Spain  
#
$
@
É
Æ
Ä
¡
Ø
Ö
Ñ
ç
^
`
æ
ä
å
~
ü
~
è
#
¤
Ü
^
é
å
Pt  
#
$
@
à
`
¨
ç
Switzerland  
Italy  
$
°
é
^
ù
ù
ä
ü
è
#
$
§
°
ç
é
^
à
ì
78  
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C d 39  
Helvetica CondensedHelvetica Appendix B— Character Sets  
IBM Translation Character Table  
If you are running your printer with IBM Translation enabled, use this  
table to find the right hex codes for the international character sets.  
IBM Translation Hex Codes  
21  
23  
#
24  
$
40  
@
@
§
5B  
¢
$
Ä
°
5C  
\
5D  
!
5E  
60  
`
7B  
{
7C  
¦
7D  
}
7E  
~
U.S. ASCII  
U.K. ASCII  
Germany  
¦
¦
!
!
!
!
¦
!
!
¬
#
£
\
!
`
{
¦
}
¬
^
^
^
^
#
$
Ö
ç
Ü
§
¤
¤
]
`
ä
ö
ù
ø
ö
ñ
ö
ò
ü
è
ß
¨
France  
£
$
à
`
é
Norway/Denmark  
Sweden/Finland  
Spain  
Æ
Ä
Ñ
#
Å
Å
Pt  
$
Ø
Ö
@
à
#
§
[
\
`
æ
ä
å
ü
ü
¨
É
\
é
å
`
{
}
¬
^
Switzerland  
Italy  
°
ç
é
ù
ù
ä
ü
è
è
ì
£
$
§
°
ç
é
^
à
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Appendix B— Character Sets  
C d 39  
Helvetica CondensedHelvetica  
Code Page 850 Character Table  
02  
12  
03  
04  
05  
06  
16  
07  
17  
08  
18  
09  
19  
0A  
0B  
0C  
1C  
0D  
0E  
0F  
00  
10  
20  
01  
11  
14  
§
1A  
13  
15  
1B  
1D  
1E  
1F  
+
2B  
.
#
,
'
27  
)
29  
(
28  
!
21  
&
-
$
%
"
22  
23  
24  
25  
26  
2A  
2C  
2D  
2E  
2F  
0
1
2
3
4
5
6
7
8
9
:
;
<
>
?
=
32  
33  
34  
35  
36  
37  
38  
39  
3A  
3B  
3C  
3D  
3E  
3F  
30  
31  
@ A B C D E F G H I J K L M N O  
42  
43  
44  
45  
46  
47  
48  
49  
4A  
4B  
4C  
4D  
4E  
5E  
4F  
40  
41  
]
[
-
P Q R S T U V W X  
Z
\
Y
52  
53  
54  
55  
56  
57  
58  
59  
5A  
5B  
5C  
5D  
5F  
50  
51  
`
a b c d e f g h i j k l m n o  
62  
63  
64  
65  
66  
67  
68  
69  
6A  
6B  
6C  
7C  
6D  
6E  
6F  
7F  
60  
61  
p q r s t u v w x y z  
{
}
˜
72  
73  
74  
75  
D6  
77  
78  
79  
7A  
7B  
7D  
7E  
70  
71  
ç
Ç
å
ü é â ä à  
ê ë è • ”  
Å
Ä
82  
83  
84  
85  
E6  
87  
88  
89  
8A  
8B  
8C  
8D  
8E  
8F  
80  
81  
ÿ
É
æ Æ ô ö ò û ù  
Ö Ü ø £ Ø X ƒ  
92  
93  
94  
95  
F6  
97  
98  
99  
9A  
9B  
9C  
9D  
9E  
AE  
9F  
AF  
90  
91  
1
/
1
/
á í ó ú ñ Ñ a o ¿ ® ¬  
2
4
i
A2  
B2  
C2  
A3  
B3  
C3  
A4  
B4  
C4  
A5  
A6  
A7  
A8  
©
A9  
B9  
C9  
D9  
AA  
BA  
CA  
DA  
AB  
BB  
CB  
DB  
AC AD  
A0  
B0  
C0  
D0  
A1  
B1  
C1  
Á Â  
¢ ¥ ¬  
Á
B5  
C5  
D5  
B6  
B7  
B8  
BC BD  
BE  
CE  
BF  
ã Ã  
C6  
C7  
D7  
C8  
CC CD  
CF  
DF  
D Ê Ë È  
Í Î  
Ï
Ì
D2  
D3  
D4  
D6  
D8  
DC DD  
DE  
D1  
´
´
Ó ß Ô Ò õ Õ µ ρ ρ Ú Û Ù y Y -  
´
E2  
F2  
E3  
E4  
E5  
E6  
E7  
F7  
E8  
F8  
E9  
F9  
EA  
FA  
EB  
EC ED  
EE  
EF  
E0  
E1  
F1  
3
F3  
F4  
§
F5  
÷
F6  
1
3
2
4
-
FB  
FC FD  
FE  
FF  
F0  
44XXU068.eps  
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C d 39  
Helvetica CondensedHelvetica Appendix B— Character Sets  
Extended Character Sets  
Each internal font in the printer has a different character set associated  
with it as shown in the following tables. The hex codes accompany each  
character.  
Characters in Fonts  
c0  
c1  
c2  
c7  
7 x 9 Standard  
7 x 11 OCR  
10 x 14 Standard  
5 x 7 Standard  
ØØ  
Ø1  
Ø2  
Ø3  
Ø4  
Ø5  
Ø6  
Ø7  
Ø8  
Ø9  
ØA  
ØB  
ØC  
ØD  
ØE  
ØF  
1Ø  
2Ø  
11  
21  
12  
22  
13  
23  
14  
24  
15  
25  
16  
26  
17  
27  
18  
28  
19  
29  
1A  
2A  
1B  
2B  
1C  
2C  
1D  
2D  
1E  
2E  
1F  
2F  
3Ø  
4Ø  
5Ø  
6Ø  
7Ø  
8Ø  
9Ø  
AØ  
BØ  
CØ  
DØ  
31  
41  
51  
61  
71  
81  
91  
A1  
B1  
C1  
D1  
32  
42  
52  
62  
72  
82  
92  
A2  
B2  
C2  
D2  
33  
43  
53  
63  
73  
83  
93  
A3  
B3  
C3  
D3  
34  
44  
54  
64  
74  
84  
94  
A4  
B4  
C4  
D4  
35  
45  
55  
65  
75  
85  
95  
A5  
B5  
C5  
D5  
36  
46  
56  
66  
76  
86  
96  
A6  
B6  
C6  
D6  
37  
47  
57  
67  
77  
87  
97  
A7  
B7  
C7  
D7  
38  
48  
58  
68  
78  
88  
98  
A8  
B8  
C8  
D8  
39  
49  
59  
69  
79  
89  
99  
A9  
B9  
C9  
D9  
3A  
4A  
5A  
6A  
7A  
8A  
9A  
AA  
BA  
CA  
DA  
3B  
4B  
5B  
6B  
7B  
8B  
9B  
AB  
BB  
CB  
DB  
3C  
4C  
5C  
6C  
7C  
8C  
9C  
AC  
BC  
CC  
DC  
3D  
4D  
5D  
6D  
7D  
8D  
9D  
AD  
BD  
CD  
DD  
3E  
4E  
5E  
6E  
7E  
8E  
9E  
AE  
BE  
CE  
DE  
3F  
4F  
5F  
6F  
7F  
8F  
9F  
AF  
BF  
CF  
DF  
EØ  
FØ  
E1  
F1  
E2  
F2  
E3  
F3  
E4  
F4  
E5  
F5  
E6  
F6  
E7  
F7  
E8  
F8  
E9  
F9  
EA  
FA  
EB  
FB  
EC  
FC  
ED  
FD  
EE  
FE  
EF  
FF  
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Appendix B— Character Sets  
C d 39  
Helvetica CondensedHelvetica  
Characters in Fonts  
c20  
8 point  
c21  
12 point  
20 point  
outline fonts  
c22  
c25, c26, c28  
c30-c41  
monospace fonts (6 point to 36 point)  
ØØ  
1Ø  
2Ø  
Ø1  
11  
Ø2  
12  
Ø3  
13  
Ø4  
14  
Ø5  
15  
Ø6  
16  
Ø7  
17  
Ø8  
18  
Ø9  
19  
ØA  
1A  
ØB  
1B  
ØC  
1C  
ØD  
1D  
ØE  
1E  
ØE  
1F  
+
2B  
(
)
! " # $  
%
&
*
,
-
.
/
21  
22  
23  
24  
25  
26  
27  
28  
29  
2A  
2C  
2D  
2E  
2F  
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
3Ø  
31  
32  
33  
34  
35  
36  
37  
38  
39  
3A  
3B  
3C  
3D  
3E  
3F  
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
4Ø  
41  
42  
43  
44  
45  
46  
47  
48  
49  
4A  
4B  
4C  
4D  
4E  
4F  
[
\
]
P
Q
R
S
T
U
V
W X  
Y
Z
ˆ
5E  
_
5Ø  
51  
52  
53  
54  
55  
56  
57  
58  
59  
5A  
5B  
5C  
5D  
5F  
`
6Ø  
a
61  
b
62  
c
63  
d
64  
e
65  
f
66  
g
67  
h
68  
i
69  
j
6A  
k
6B  
l
6C  
m
6D  
n
6E  
o
6F  
p
q
r
s
t
u
v
w
x
y
z
{
}
7Ø  
71  
72  
73  
74  
75  
76  
77  
78  
79  
7A  
7B  
7C  
8C  
9C  
7D  
7E  
7F  
8F  
9F  
8Ø  
9Ø  
AØ  
BØ  
81  
91  
82  
92  
83  
93  
84  
94  
85  
95  
86  
96  
A6  
87  
97  
88  
98  
89  
8A  
9A  
8B  
9B  
8D  
9D  
8E  
99  
©
A9  
9E  
®
-
AF  
|
|
a
§
¡
¢
£
¥
¨
«
¬
-
¤
A1  
A2  
A3  
A4  
A5  
A7  
A8  
AA  
AB  
AC  
AD  
AE  
1
0
2
3
.
1
1
3
Ç
B8  
¿
BF  
µ
»
´
4
2
4
B1  
B2  
B3  
B4  
B5  
B6  
B7  
B9  
BA  
BB  
BC  
BD  
BE  
Ç
C7  
Æ
Å
È
É
Ê
Ë
Ì
Í
Î
Ï
À
Á
 à  
Ä
CØ  
C1  
C2  
C3  
C4  
C5  
C6  
C8  
C9  
CA  
CB  
CC  
CD  
CE  
CF  
´
Ö
D Ñ  
Ò
Ó
Ô
Õ
×
Ø
ß
I
Ù
Ú
Û
Y
Ü
DØ  
D1  
D2  
D3  
D4  
D5  
D6  
D7  
D8  
D8  
DA  
DB  
DC  
DD  
DE  
DF  
à
á
â
ã
ä
å
æ
ç
è
é
ê
ë
ì
í
î
ï
EØ  
E1  
E2  
E3  
E4  
E5  
E6  
E7  
E8  
E9  
EA  
EB  
EC  
ED  
EE  
EF  
~
y
´
ÿ
o
÷
F7  
o
ñ
ò
ó
ô
õ
ö
ø
ù
ú
û
ü
I
FØ  
F1  
F2  
F3  
F4  
F5  
F6  
F8  
F9  
FA  
FB  
FC  
FD  
FE  
FF  
44XXU070.eps  
Note: You cannot print these characters as 4 x 4 inch graphics because  
there is white space surrounding the characters that prevents the image  
from reaching the maximum graphic size.  
82  
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C d 39  
Helvetica CondensedHelvetica Appendix B— Character Sets  
Characters in Font  
c23  
OCR A  
ØØ  
1Ø  
2Ø  
3Ø  
4Ø  
5Ø  
6Ø  
7Ø  
8Ø  
9Ø  
AØ  
BØ  
CØ  
DØ  
EØ  
FØ  
Ø1  
11  
21  
31  
41  
51  
61  
71  
81  
91  
A1  
B1  
C1  
D1  
E1  
F1  
Ø2  
12  
22  
32  
42  
52  
62  
72  
82  
92  
A2  
B2  
C2  
D2  
E2  
F2  
Ø3  
13  
23  
33  
43  
53  
63  
73  
83  
93  
A3  
B3  
C3  
D3  
E3  
F3  
Ø4  
14  
24  
34  
44  
54  
64  
74  
84  
94  
A4  
B4  
C4  
D4  
E4  
F4  
Ø5  
15  
25  
35  
45  
55  
65  
75  
85  
95  
A5  
B5  
C5  
D5  
E5  
F5  
Ø6  
16  
26  
36  
46  
56  
66  
76  
86  
96  
A6  
B6  
C6  
D6  
E6  
F6  
Ø7  
17  
27  
37  
47  
57  
67  
77  
87  
97  
A7  
B7  
C7  
D7  
E7  
F7  
Ø8  
18  
28  
38  
48  
58  
68  
78  
88  
98  
A8  
B8  
C8  
D8  
E8  
F8  
Ø9  
19  
29  
39  
49  
59  
69  
79  
89  
99  
A9  
B9  
C9  
D8  
E9  
F9  
ØA  
1A  
2A  
3A  
4A  
5A  
6A  
7A  
8A  
9A  
AA  
BA  
CA  
DA  
EA  
FA  
ØB  
1B  
2B  
3B  
4B  
5B  
6B  
7B  
8B  
9B  
AB  
BB  
CB  
DB  
EB  
FB  
ØC  
1C  
2C  
3C  
4C  
5C  
6C  
7C  
8C  
9C  
AC  
BC  
CC  
DC  
EC  
FC  
ØD  
1D  
2D  
3D  
4D  
5D  
6D  
7D  
8D  
9D  
AD  
BD  
CD  
DD  
ED  
FD  
ØE  
1E  
2E  
3E  
4E  
5E  
6E  
7E  
8E  
9E  
AE  
BE  
CE  
DE  
EE  
FE  
ØE  
1F  
2F  
3F  
4F  
5F  
6F  
7F  
8F  
9F  
AF  
BF  
CF  
DF  
EF  
FF  
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Appendix B— Character Sets  
C d 39  
Helvetica CondensedHelvetica  
Characters in Font  
c24  
OCR B Size 2  
ØØ  
1Ø  
2Ø  
3Ø  
4Ø  
5Ø  
6Ø  
7Ø  
8Ø  
9Ø  
AØ  
BØ  
CØ  
DØ  
EØ  
FØ  
Ø1  
11  
21  
31  
41  
51  
61  
71  
81  
91  
A1  
B1  
C1  
D1  
E1  
F1  
Ø2  
12  
22  
32  
42  
52  
62  
72  
82  
92  
A2  
B2  
C2  
D2  
E2  
F2  
Ø3  
13  
23  
33  
43  
53  
63  
73  
83  
93  
A3  
B3  
C3  
D3  
E3  
F3  
Ø4  
14  
24  
34  
44  
54  
64  
74  
84  
94  
A4  
B4  
C4  
D4  
E4  
F4  
Ø5  
15  
25  
35  
45  
55  
65  
75  
85  
95  
A5  
B5  
C5  
D5  
E5  
F5  
Ø6  
16  
26  
36  
46  
56  
66  
76  
86  
96  
A6  
B6  
C6  
D6  
E6  
F6  
Ø7  
17  
27  
37  
47  
57  
67  
77  
87  
97  
A7  
B7  
C7  
D7  
E7  
F7  
Ø8  
18  
28  
38  
48  
58  
68  
78  
88  
98  
A8  
B8  
C8  
D8  
E8  
F8  
Ø9  
19  
29  
39  
49  
59  
69  
79  
89  
99  
A9  
B9  
C9  
D8  
E9  
F9  
ØA  
1A  
2A  
3A  
4A  
5A  
6A  
7A  
8A  
9A  
AA  
BA  
CA  
DA  
EA  
FA  
ØB  
1B  
2B  
3B  
4B  
5B  
6B  
7B  
8B  
9B  
AB  
BB  
CB  
DB  
EB  
FB  
ØC  
1C  
2C  
3C  
4C  
5C  
6C  
7C  
8C  
9C  
AC  
BC  
CC  
DC  
EC  
FC  
ØD  
1D  
2D  
3D  
4D  
5D  
6D  
7D  
8D  
9D  
AD  
BD  
CD  
DD  
ED  
FD  
ØE  
1E  
2E  
3E  
4E  
5E  
6E  
7E  
8E  
9E  
AE  
BE  
CE  
DE  
EE  
FE  
ØE  
1F  
2F  
3F  
4F  
5F  
6F  
7F  
8F  
9F  
AF  
BF  
CF  
DF  
EF  
FF  
44XXU072.eps  
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Communications Reference  
C
This chapter provides communications reference information. This  
chapter covers these topics:  
• Communications protocols  
• Communications interfaces  
• Printer serial port  
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Appendix C— Communications Reference  
C d 39  
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Communications Protocols  
Communications protocols are important because they determine the  
transmission standards for communication between the printer and the  
host. The printer and the host must use the same protocol and parameters  
to communicate properly. The printer supports the flow control and block  
transfer protocols described in the next sections. All of these protocols are  
point-to-point except Multi-Drop. Application programs and/or ROM  
BIOS determine which protocols your computer can support. For more  
detailed information, refer to the Intermec Data Communications Reference  
Manual (P/N 044737).  
Intermec Standard Protocol  
Intermec Standard protocol is a proprietary block transfer/status response  
protocol. For each block sent, the host must wait for the appropriate  
response before sending the next block (<DC1>). Except for single  
character status commands (<ENQ> and <VT>), Standard protocol  
transmits characters in message blocks beginning with the start of text  
(<STX>) character and ending with the end of text (<ETX>) character.  
Message blocks can be up to 255 characters, including the start of text and  
end of text characters. The printer auto-discriminates between Standard,  
Polling Mode D, and Multi-Drop protocols.  
The printer returns its highest priority status when it receives a valid block  
(<STX> data <ETX>) or when it receives the status request command  
<ENQ>. When the printer receives the status dump command (<VT>),  
the printer returns all active status. The printer status response time ranges  
from 30ms to 100ms depending on the complexity of the received message  
block. In the case of a transmission error, the printer responds with a  
<NAK> and discards the entire message block.  
The next table shows printer status conditions in descending order of  
priority, status response characters, and pin 11/20 states.  
Intermec Standard Protocol Printer Status Conditions  
Printer Status  
Buffer already full  
Ribbon fault  
Character  
GS  
Pin 11/20  
Busy  
US  
Busy  
No label stock  
Buffer now full  
Printhead hot  
Offline (paused)  
Label at strip pin  
Skipping  
EM  
Busy  
DC3  
SI  
Busy  
Busy  
DC3  
FS  
Busy  
Ready  
Ready  
DC1  
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Helvetica CondensedHelvetica Appendix C— Communications Reference  
Intermec Standard Protocol Printer Status Conditions (continued)  
Printer Status  
Printing  
Character  
DC1  
Pin 11/20  
Ready  
Ready/Online  
DC1  
Ready  
Note: Do not confuse the Buffer now full <DC3> status with the  
XON/XOFF characters <DC1> and <DC3>.  
When the printer returns Buffer Now Full (<DC3>) status, it accepts the  
currently received message block. At this time, the printer can accept short  
messages to allow parsing of immediate commands such as Reset (<DLE>)  
or Cancel Batch Printing (<EM>). However, if the printer responds with a  
<GS> to any message block, the buffer is already full and the printer  
discards the entire message block.  
XON/XOFF Protocol (Software and Hardware Flow Control)  
The XON/XOFF protocol stops the host from sending data when the  
printer buffer fills up and starts the host again when the buffer empties.  
When you select this protocol, you concurrently enable software and  
hardware flow control. Software flow control uses the ASCII characters  
<DC1> (XON) and <DC3> (XOFF) to start and stop the flow of data  
from the host to the printer. Hardware flow control uses pin 11 or pin 20  
(internally connected together) on the printer’s serial port to indicate  
“Ready” or “Busy” for data flow control. As with Standard protocol,  
<STX> and <ETX> enclose data. Status responses conform to the table  
above except that <DC2> is substituted for <DC1> and <DC4> is  
substituted for <DC3>.  
The printer does not restrict the message length for XON/XOFF protocol.  
That is, the printer processes information as it is being downloaded and  
stops when there is no more information. There is no restriction on the  
number of characters that can be sent down at a time. <STX> and <ETX>  
are optional characters.  
Pin 11/20 reports “Ready” and a <DC1> (XON) is transmitted when the  
printer finishes reloading at power-up. Pin 11/20 reports “Busy” when the  
printer’s input buffer fills with 768 bytes of data. If the host ignores pin  
11/20 and continues to transmit data, the printer transmits a <DC3>  
(XOFF) after receiving 15 additional characters. The printer continues to  
transmit a <DC3> after every 15 characters received if the host continues  
to transmit data. Data integrity is not guaranteed if this happens.  
Pin 11/20 becomes “Ready” when the printer has transferred all the data  
from the input buffer. If the printer receives a <DC3>, it transmits a  
<DC1> (XON) and the host may resume transmission. When you switch  
the printer offline, pin 11/20 becomes “Busy” and it transmits a <DC3>.  
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Appendix C— Communications Reference  
C d 39  
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When you switch the printer online (and the input buffer is empty), pin  
11/20 becomes “Ready” and it transmits a DC1.  
Printer XON/XOFF Operation  
# of Bytes Received  
Do not care  
768  
Online/Offline Pin 11/20 Transmit  
Offline  
Online  
Busy  
Busy  
Busy  
Ready  
DC3  
768 + each 15 thereafter Online  
DC3  
Buffer Empty  
Online  
DC1 (if DC3 was sent)  
XON/XOFF, No Status Protocol  
This protocol is identical to XON/XOFF protocol except that status is not  
returned after each message received. However, status is still returned for  
the status request (<ENQ>) and the status dump (<VT>) commands.  
Polling Mode D  
Polling Mode D is a block transfer protocol that transmits data in blocks  
of up to 255 characters, including protocol overhead. For Polling Mode D,  
the host/concentrator is responsible for asking the printer for data it might  
have (polling) and requesting to send data to the printer (selecting). The  
blocks are framed with LRC characters for additional data integrity.  
Polling Mode D is normally used for point-to-point networks that connect  
the printer to an Intermec port concentrator (RS-232 or RS-422 are  
acceptable).  
This protocol is the default setting for the printer. Return the protocol  
setting to Polling Mode D by setting the printer DIP switches to the  
factory default settings (9600, E, 7, 1).  
Multi-Drop Protocol  
Use Multi-Drop protocol to connect up to 32 devices to an Intermec  
controller on a four-wire RS-485 (two twisted pair). This protocol is  
similar to Polling Mode D except each device has a unique address (POL  
and SEL character). You must use an RS-485, which is automatically  
enabled when you enable Multi-Drop. Be sure to specify a unique address  
for the printer and verify that the baud rate is between 2,400 and 19,200.  
User-Defined Protocol  
The printer provides the capability to change protocol characters.  
However, users may not define their own protocol. You can substitute  
characters you want to use as protocol characters, but the rules for the  
chosen protocol do not change. The printer does not use any protocol  
characters that you replace with the NUL character. One table of protocol  
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C d 39  
Helvetica CondensedHelvetica Appendix C— Communications Reference  
characters exists. You may redefine these characters to create a table that all  
of the protocols can use. One possibility for the user to redefine protocol  
characters might be the replacement of control characters with printable  
characters.  
Note: Please use caution when replacing control characters with printable  
characters. You cannot replace one control character with more than one  
printable character.  
The following table lists the protocol characters that you can redefine and  
the protocols they affect.  
Protocols Affected by Redefining Characters  
Character  
SELECT IN  
POLL IN  
Protocol Affected  
POL MODE D, MULTI-DROP  
POL MODE D, MULTI-DROP  
POL MODE D, MULTI-DROP  
POL MODE D, MULTI-DROP  
STD, POL MODE D, MULTI-DROP, XON/XOFF  
STD, POL MODE D, MULTI-DROP, XON/XOFF  
POL MODE D, MULTI-DROP  
POL MODE D, MULTI-DROP  
STD, POL MODE D, MULTI-DROP, XON/XOFF  
XON/XOFF  
RES IN  
REQ IN  
SOM IN  
EOM IN  
AFF IN  
NEG IN  
DLE IN  
XON IN  
XOFF IN  
XON/XOFF  
SELECT OUT  
POLL OUT  
RES OUT  
REQ OUT  
SOM OUT  
EOM OUT  
AFF OUT  
NEG OUT  
DLE OUT  
XON OUT  
XOFF OUT  
PROTO-CMD 1  
PROTO-CMD 2  
TIMEOUT ON EOM  
MULTI-DROP  
MULTI-DROP  
POL MODE D, MULTI-DROP  
POL MODE D, MULTI-DROP  
POL MODE D, MULTI-DROP  
POL MODE D, MULTI-DROP  
POL MODE D, MULTI-DROP  
STD, POL MODE D, MULTI-DROP  
STD, POL MODE D, MULTI-DROP  
XON/XOFF  
XON/XOFF  
STD, XON/XOFF  
STD, XON/XOFF  
POL MODE D, MULTI-DROP  
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Appendix C— Communications Reference  
C d 39  
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Host Requirements  
Your printer has the following hardware and software requirements:  
• The host computer must use the American Standard Code for  
Information Exchange (ASCII) for data communications.  
• A serial port must be available on the host if you are connecting directly  
to the printer.  
• The host must support at least one of the following data  
communications interfaces: RS-232, RS-422, or RS-485.  
For information on configuring the host computer, port concentrator, or  
network controller, see the reference manual for the controlling device.  
Communications Boundaries  
The information below applies to all protocols that the printer supports.  
Communications Boundaries  
Parameter  
Maximum Capacity  
9999 milliseconds  
9999 milliseconds  
Message delay  
Character delay  
Message block size  
255 characters (including STX and ETX characters)  
Unlimited block size for XON/XOFF  
Device address number  
(Multi-Drop only)  
A to Z, 0 to 5  
Communications Interfaces  
The printer supports serial communications with the following interfaces:  
• RS-232  
• RS-422  
• RS-485  
The following sections describe these interfaces. See the Data  
Communications Reference Manual (P/N 044737) for more detailed  
information.  
RS-232 Serial Interface  
Use the RS-232 serial interface in all asynchronous point-to-point full- or  
half-duplex direct data communications or modem control. The printer  
cable must have the pin assignments for an RS-232 serial interface shown  
in the next table.  
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RS-422 Serial Interface  
Use the RS-422 interface in long line point-to-point direct connect  
installations. The printer cable must have the pin assignments for an  
RS-422 serial interface shown in the next table.  
RS-485 Serial Interface  
Use the RS-485 serial interface for Multi-Drop installations only. The  
printer cable must have the pin assignments for an RS-485 serial interface  
shown in the next table.  
RS-232, RS-422, and RS-485 Serial Interface Pin Assignments  
Interface  
Pin  
1
Name  
Operation  
RS-232/422/485  
RS-232  
Chassis Ground (GND)  
Transmit Data (TD)  
Receive Data (RD)  
Request to Send (RTS)  
Connect to pin 1, chassis ground, of connected device.  
Output: Connect to receive data pin of connected device.  
Input: Connect to transmit data pin of connected device.  
2
RS-232  
3
RS-232/422/485  
4
Output: When you use a modem, connect to modem RTS  
pin. The modem sets RTS to true before transmission. The  
printer sets RTS to false after transmission.  
RS-232/422/485  
RS-232/422/485  
5
7
Clear to Send (CTS)  
Input: When you use a modem, connect to modem CTS  
pin. The modem must set CTS true before the printer  
transmits data. If not connected, CTS sets itself true.  
Signal Ground (SG)  
Printer Status (PS)  
To enable communications, connect to signal ground of  
connected device. Completes circuit for all RS-232 signals.  
RS-232/422/485 11  
Output: When not using software flow control  
(XON/XOFF), connect to input of connected device (for  
example, CTS). Indicates printer mechanical status and  
status of printer input buffer.  
RS-422/485  
RS-422/485  
RS-422/485  
RS-422/485  
13  
14  
16  
19  
Input B  
Input: Serial differential data to the printer.  
Output: Serial differential data from the printer.  
Input: Serial differential data to the printer.  
Output: Serial differential data from the printer.  
Output A  
Input A  
Output B  
RS-232/422/485 20  
Data Terminal Ready  
(DTR)  
Output: When you use a modem, connect to modem DTR  
pin.  
When using Intermec Standard Protocol, this pin indicates  
that the printer is switched on.  
When using XON/XOFF or hardware flow control, this pin  
indicates the printer mechanical status and the status of the  
printer input buffer.  
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Appendix C— Communications Reference  
C d 39  
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Printer Serial Port  
The rear panel of the printer contains the serial port connector. It is a  
25-pin D-style subminiature receptacle. The port is wired as a data  
terminal equipment (DTE) device.  
25  
13  
24  
12  
23  
11  
PS  
22  
10  
21  
9
DTR  
SG  
20  
8
19  
7
CTS  
18  
6
17  
RTS  
5
16  
4
RD  
15  
3
14  
TD  
2
1
GND  
3XXXU.063  
Serial port pin assignments: This illustration shows the serial port pin assignments.  
Shield  
25-Pin (Socket) D-Sub  
Metal Backshell  
25-Pin (Plug) D-Sub  
Metal Backshell  
Chassis Ground  
Transmitted Data  
Received Data  
Request to Send  
Clear to Send  
Data Set Ready  
Ground  
1
2
3
4
5
6
7
1
3
2
Chassis Ground  
Received Data  
Transmitted Data  
8
Carrier Detect  
20 Data Terminal Ready  
7
Ground  
Data Terminal Ready 20  
6
Data Set Ready  
Carrier Detect  
8
4
5
Clear to Send  
Printer  
PC  
3XXXU010.eps  
RS-232 null modem cable for PC/XT: This illustration shows the pin assignments for  
the RS-232 null modem cable for the PC/XT (P/N 048668).  
Note: The metal backshell is connected directly to the shield to achieve  
electrostatic discharge (ESD) immunity.  
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Shield  
9-Pin (Socket) D-Sub  
Metal Backshell  
25-Pin (Plug) D-Sub  
Metal Backshell  
1
2
3
8
Chassis Ground  
Transmitted Data  
Received Data  
Carrier Detect  
Received Data  
Transmitted Data  
Clear to Send  
2
3
8
7
4
6
1
Request to Send  
Data Terminal Ready  
Data Set Ready  
Carrier Detect  
6
Data Set Ready  
20 Data Terminal Ready  
5
Clear to Send  
Request to Send  
Ground  
4
7
Ground  
5
Printer  
3XXXU011.eps  
PC  
RS-232 for PC/AT: This illustration shows the pin assignments for the RS-232 null  
modem cable for PC/AT (P/N 048693).  
Note: The metal backshell is connected directly to the shield to achieve  
electrostatic discharge (ESD) immunity.  
Shield  
25-Pin (Plug) D-Sub  
Metal Backshell  
25-Pin (Socket) D-Sub  
Metal Backshell  
Chassis Ground  
Chassis Ground  
Transmitted Data  
Received Data  
1
2
1
2
Transmitted Data  
Received Data  
3
3
Request to Send  
Clear to Send  
Request to Send  
Clear to Send  
4
4
5
5
Data Terminal Ready  
Signal Ground  
Data Terminal Ready  
Signal Ground  
20  
7
20  
7
3XXXU012.eps  
Printer  
Modem  
Straight through DTE to DCE cable: This illustration shows the pin assignments for  
the straight through DTE to DCE cable used with a modem (P/N 043237S). If you find  
that you are losing data, you may need to isolate the chassis ground from one of the  
two devices by connecting it to the shield.  
Note: The metal backshell is connected directly to the shield to achieve  
electrostatic discharge (ESD) immunity.  
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Appendix C— Communications Reference  
C d 39  
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Shield  
1
1
+
-
13  
16  
19  
14  
Input RxDB  
Input RxDA  
-
14  
19  
16  
13  
Output TxDA  
Output TxDB  
+
Printer  
Host  
3XXXU013.eps  
RS-422 serial interface: This illustration shows the pin assignments for the RS-422  
serial interface. The host in this case includes Intermec products that support RS-422.  
Non-Intermec controllers may have different pin assignments.  
Note: Connect pin 1 to shield at one end only.  
94  
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Full ASCII Table  
D
This chapter contains these tables:  
• Full ASCII table  
• Full ASCII control characters table  
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Appendix D— Full ASCII Table  
C d 39  
Helvetica CondensedHelvetica  
Full ASCII Table  
This table lists the ASCII characters and their binary, hexadecimal,  
decimal, and Code 39 equivalents.  
Full ASCII Table  
Binary0  
Hex1  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
0A  
0B  
0C  
0D  
0E  
0F  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
1A  
1B  
1C  
1D  
1E  
1F  
20  
21  
Dec2  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
C393  
%U  
$A  
$B  
Char4  
NUL  
SOH  
STX  
ETX  
EOT  
ENQ  
ACK  
BEL  
BS  
Binary0  
Hex1  
22  
23  
24  
25  
26  
27  
28  
29  
2A  
2B  
2C  
2D  
2E  
2F  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
3A  
3B  
3C  
3D  
3E  
3F  
40  
41  
42  
43  
Dec2  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
64  
65  
66  
67  
C393  
/B  
Char4  
00000000  
00000001  
00000010  
00000011  
00000100  
00000101  
00000110  
00000111  
00001000  
00001001  
00001010  
00001011  
00001100  
00001101  
00001110  
00001111  
00010000  
00010001  
00010010  
00010011  
00010100  
00010101  
00010110  
00010111  
00011000  
00011001  
00011010  
00011011  
00011100  
00011101  
00011110  
00011111  
00100000  
00100001  
00100010  
00100011  
00100100  
00100101  
00100110  
00100111  
00101000  
00101001  
00101010  
00101011  
00101100  
00101101  
00101110  
00101111  
00110000  
00110001  
00110010  
00110011  
00110100  
00110101  
00110110  
00110111  
00111000  
00111001  
00111010  
00111011  
00111100  
00111101  
00111110  
00111111  
01000000  
01000001  
01000010  
01000011  
"
/C  
/D  
/E  
#
$
%
&
'
$C  
$D  
$E  
/F  
/G  
/H  
/I  
$F  
(
$G  
$H  
$I  
)
/J  
*
HT  
/K  
/L  
+
,
$J  
LF  
$K  
$L  
VT  
/M  
/N  
/O  
/P6  
/Q  
/R  
-
FF  
.
$M  
$N  
$O  
$P  
CR  
/
SO  
0
1
2
3
4
5
6
7
8
9
:
SI  
DLE  
DC1  
DC2  
DC3  
DC4  
NAK  
SYN  
ETB  
CAN  
EM  
SUB  
ESC  
FS  
$Q  
$R  
$S  
/S  
/T  
/U  
/V  
/W  
/X  
$T  
$U  
$V  
$W  
$X  
$Y  
/Y  
/Z  
%F  
%G  
%H  
%I  
%J  
%V  
A
;
$Z  
%A  
%B  
%C  
%D  
%E  
SP  
<
=
>
?
GS  
RS  
@
A
B
C
US  
SP5  
!
B
/A  
C
96  
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C d 39  
Helvetica CondensedHelvetica Appendix D— Full ASCII Table  
Full ASCII Table (continued)  
Binary0  
Hex1  
44  
45  
46  
47  
48  
49  
4A  
4B  
4C  
4D  
4E  
4F  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
5A  
5B  
5C  
5D  
5E  
5F  
60  
61  
62  
Dec2  
68  
69  
70  
71  
72  
73  
74  
75  
76  
77  
78  
79  
80  
81  
82  
83  
84  
85  
86  
87  
88  
89  
90  
91  
92  
93  
94  
95  
96  
97  
98  
C393  
D
Char4  
D
E
Binary0  
Hex1  
63  
64  
65  
66  
67  
68  
69  
6A  
6B  
6C  
6D  
6E  
6F  
70  
71  
72  
73  
74  
75  
76  
77  
78  
79  
7A  
6C  
7B  
7C  
7D  
7E  
7F  
Dec2  
99  
C393  
+C  
+D  
+E  
Char4  
01000100  
01000101  
01000110  
01000111  
01001000  
01001001  
01001010  
01001011  
01001100  
01001101  
01001110  
01001111  
01010000  
01010001  
01010010  
01010011  
01010100  
01010101  
01010110  
01010111  
01011000  
01011001  
01011010  
01011011  
01011100  
01011101  
01011110  
01011111  
01100000  
01100001  
01100010  
01100011  
01100100  
01100101  
01100110  
01100111  
01101000  
01101001  
01101010  
01101011  
01101100  
01101101  
01101110  
01101111  
01110000  
01110001  
01110010  
01110011  
01110100  
01110101  
01110110  
01110111  
01111000  
01111001  
01111010  
01101100  
01111011  
01111100  
01111101  
01111110  
01111111  
c
d
e
f
E
100  
101  
102  
103  
104  
105  
106  
107  
108  
109  
110  
111  
112  
113  
114  
115  
116  
117  
118  
119  
120  
121  
122  
108  
123  
124  
125  
126  
127  
F
F
G
G
H
I
+F  
H
+G  
+H  
+I  
g
h
i
I
J
J
K
K
L
+J  
j
L
+K  
+L  
k
l
M
N
M
N
O
P
+M  
+N  
+O  
+P  
m
n
o
p
q
r
O
P
Q
Q
R
S
R
+Q  
+R  
+S  
S
T
T
U
V
W
X
Y
s
U
+T  
+U  
+V  
+W  
+X  
+Y  
t
V
u
v
w
x
y
z
W
X
Y
Z
Z
[
%K  
%L  
%M  
%N  
%O  
%W  
+A  
+B  
+Z  
+L  
\
l
]
%P  
%Q  
%R  
%S  
{
^
|
_
}
`
~
7
8
a
%T  
n
b
Notes for the Full ASCII Table  
0
1
Bit positions are 76543210.  
Hexadecimal value.  
5
6
SP is the SPACE character.  
The Code 39 characters /P through /Y may be interchanged with  
the numbers 0 through 9.  
2
3
Decimal value.  
7
8
May be interchanged with %X or %Y or %Z.  
n is the DELETE character.  
Code 39 characters.  
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Appendix D— Full ASCII Table  
C d 39  
Helvetica CondensedHelvetica  
Full ASCII Control Characters Table  
This table lists the ASCII control characters and their definitions.  
Full ASCII Control Characters Table  
Control  
Character Definition  
Control  
Character Definition  
ACK  
BEL  
BS  
Acknowledgment  
FF  
Form Feed  
Bell  
FS  
File Separator  
Group Separator  
Horizontal Tab  
Line Feed  
Backspace  
GS  
CAN  
CR  
Cancel  
HT  
LF  
Carriage Return  
Device Control 1 (XON)  
Device Control 2  
Device Control 3 (XOFF)  
Device Control  
Delete  
DC1  
DC2  
DC3  
DC4  
DEL  
DLE  
EM  
NAK  
NUL  
RS  
Negative Acknowledge  
Null, or all zeroes  
Record Separator  
Shift In  
SI  
SO  
Shift Out  
Data Link Escape  
End of Medium  
Enquiry  
SOH  
SP  
Start of Heading  
Space  
ENQ  
EOT  
ESC  
ETB  
ETX  
STX  
SUB  
SYN  
US  
Start of Text  
Substitute  
End of Transmission  
Escape  
Synchronous Idle  
Unit Separator  
Vertical Tab  
End Transmission Block  
End of Text  
VT  
98  
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Glossary  
G
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Glossary  
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ASCII  
American Standard Code for Information Interchange. A standard seven-  
bit code almost always transmitted with a parity bit for a total of eight bits  
per character. ASCII was established by the American National Standards  
Institute to achieve compatibility between various types of data  
communication equipment. Equivalent to the International ISO 7-bit  
code.  
backing  
Silicon release liner on media to which labels are attached until ready for  
use.  
bar code  
A printed, machine-readable code that consists of parallel bars of varied  
width and spacing.  
batch takeup  
A device that rewinds media; useful for printing batches of labels.  
BEL  
A command character that instructs the printer to return an error status  
code.  
character set  
Refers to the letters, numerals, and symbols that support a particular  
language (such as French, U.S., ASCII) or automatic identification  
technology (such as Code 30, Codabar).  
cloning  
A procedure that copies the RAM contents (configuration, formats, fonts,  
pages and graphics) from the memory of one printer to the memory of  
another.  
configuration  
The current parameter settings that determine the operating characteristics  
of the printer.  
data file  
The collection of data and printer commands that, when sent to the  
printer, is merged with a format file to print a label.  
Data Line Print mode  
A mode of operation in which the printer prints each command  
(accompanied by its ASCII code) that it receives from the host.  
100  
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density  
Number of data characters that can be represented in a linear unit of  
measure. Often expressed in characters per inch.  
direct thermal  
A method of thermal printing in which images are printed when heat from  
the thermal printhead produces a black mark on the media.  
EAN  
European Article Numbering; now also called IAN (International Article  
Numbering). International standard bar code for retail food packages  
corresponding to the Universal Product Code (UPC) in the United States.  
Emulation mode  
An operating mode in which the printer has the operating characteristics of  
an 8636 or 8646 printer.  
Feed/Pause button  
A printer control panel button that advances the media and causes the  
printer to pause printing.  
field  
A graphic element that is the basic unit of a format. The four basic types of  
fields are bar code, graphic, line, and text.  
fixed data field  
Bar code and text fields that never vary from one label to the next; the data  
in a fixed field is a permanent part of the format.  
fixed format  
A format in which the data never varies from one label to the next, such as  
a return address label. A fixed format needs no additional data to print a  
label.  
font  
A character set of a given type size and style. See also character set.  
font file  
See soft font.  
format file  
a collection of printer commands and data that determines the  
arrangement of fields on a label.  
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Glossary  
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graphic  
A bitmap picture downloaded to the printer by the host before printing.  
HIBC  
Health Industry Bar Code standard. A modified version of Code 39 that  
has 43 characters, utilizes the Modulus 43 check character, and reserves  
some character combinations for special usage.  
human-readable  
A character, number, or symbol printed in a font that can be read by a  
human; as opposed to bar code symbology, which can only be read by a  
machine. See text.  
image bands  
A portion of an image in the shape of a strip of the image. A certain  
number of image bands are stored in memory before printing begins. This  
method allows printing and imaging to take place simultaneously.  
imaging  
The process of generating a picture of the label in printer memory.  
ips  
Inches per second. A measurement of print speed that measures the  
number of inches of media that is printed each second.  
ISO  
International Organization for Standardization. An internationally  
accepted 7-bit character code. (The U.S. version is ASCII.)  
label  
The part of the media on which data is printed.  
label format  
The design of a bar code label; the arrangement of the text, lines, and bar  
codes on a label.  
label gap  
The space between labels on die-cut label stock.  
ladder  
A method of bar code printing in which the bars in the bar code print one  
at a time, in a series. The bar code appears along the length of the label.  
102  
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margin  
The distance between the edge of a label and where the printing starts on  
that label. See also top of form.  
media  
The label stock on which the printer prints labels. Media can be made of  
plain paper, polyester, thermally reactive paper, or other materials with  
adhesive backing and ribbon.  
mnemonic code  
An acronym or abbreviation for a computer instruction, routine, or  
format. For example, <STX> represents the start of text.  
Multi-Drop protocol  
A protocol capable of controlling communications between a single  
controller and multiple devices.  
OCR font  
A font that is recognized by optical character recognition.  
offline  
The state in which the printer is not able to carry out two-way  
communication with the host.  
online  
The state in which the printer is able to carry out two-way communication  
with the host.  
parallel  
A communication scheme in which the bits of a byte are transferred  
simultaneously over a multistrand cable.  
parameters  
The operating limits of the printer. Also, the variable information sent  
with a command.  
picket  
A method of bar code printing in which all the bars are printed at once, in  
parallel. The bar code appears across the width of the label.  
pitch  
(1) The number of characters printed in one horizontal inch determined  
by the increment by which the printer platen moves. (2) Rotation of a bar  
code symbol about an axis parallel to the direction of the bars.  
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Glossary  
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point size  
A unit of measure for font height; 72 points equals 1 inch as measured  
from slightly above the top of the uppercase letters to slightly below the  
bottom of the lowercase descenders.  
Polling Mode D protocol  
Polling Mode D is a protocol that allows devices and controllers to  
exchange data in an “ask and receive” format. Use Polling Mode D to  
connect multiple devices to a single multiport controller.  
print speed  
Measured in inches per second (ips), the rate at which media travels past  
the printhead.  
printhead  
The mechanism inside the printer that prints. For example, the printhead  
for the 3440 printer consists of 1792 thermal elements.  
printhead elements  
The parts of the printhead that print by placing a mark on the label when  
heated. Each element is switched on and off separately in order to react  
with the media or thermal transfer ribbon to create a mark on the label.  
ready  
The state in which the printer is able to print; the normal operating state  
of the printer.  
Ready/Busy line  
Pin 11/20 of the rear panel connector. Indicates the printer is ready or not  
ready.  
RS-232  
Widely recognized protocol standard for serial binary data interchange.  
The standard covers the physical, electrical, and functional characteristics  
of the interface.  
RS-422  
Standard for the voltage and impedance levels for serial data transmission  
on balanced lines. Similar to RS-232, but handles larger distances and  
faster communication.  
RS-485  
Standard for allowing multiple devices to share a common set of serial data  
communication lines. The signaling is very similar to RS-422. The  
maximum number of devices allowed is 32.  
104  
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scan  
To read a bar code with a device known as a scanner that converts optical  
information into electrical signals.  
selective transfer  
A procedure that copies selected formats, fonts, graphics, or pages stored in  
the memory of one printer to the memory of another.  
self-strip  
An internal device for the printer that presents each label after it is printed,  
with the backing removed so it may be applied immediately. Self-strip is a  
standard feature on the 3400e printer.  
sensitivity  
The responsiveness of thermal media, or of thermal transfer ribbon, to  
heat; it is determined by the time required for a unit measure of heat to  
affect the media or ribbon.  
serial  
A communication scheme in which the bits of a byte are transferred one at  
a time. Often serial transmission is used to link host computers to  
terminals and PCs to printers.  
soft font  
A file stored in the printer to provide the ability to print text using fonts  
that are not resident in the printer.  
Standard protocol  
A communications protocol capable of controlling communications  
between two devices connected by a single data communication line.  
symbology  
A scheme for encoding data as a bar code. Code 39, Interleaved 2 of 5, and  
Code One are examples of different symbologies.  
thermal transfer  
A method of printing by which heat from the printhead melts ink from  
the ribbon onto media. The ink adheres to the media as it cools.  
top of form  
The point where printing can start on a label. Separated from the edge of  
the label by the margin.  
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UPC  
Universal Product Code. A numeric, 12-digit bar code symbology used  
extensively in retail, particularly the grocery industry.  
User-Defined Characters (UDC)  
See graphic.  
User-Defined Fonts (UDF)  
See soft font.  
variable data field  
Bar code and text fields that change from one label to the next.  
XON/XOFF protocol  
A protocol that stops the host from sending data when the printer buffer  
fills up and starts it again when the buffer empties.  
106  
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Index  
I
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Index  
boundaries, communication, 90  
Numbers  
C
cables  
2D symbologies  
Code 16K, 74  
Code 49, 75  
considerations in noisy electrical environments, 11  
RS-232 schematics, 92  
RS-422 schematic, 94  
serial port, 9  
Data Matrix, 75  
described, 74  
Maxicode, 75  
PDF417, 75  
straight through schematics, 93  
changing core-locking brackets, 22  
character sets, 68  
Advanced mode, 78  
Code Page 850, 80  
definition, 100  
QR Code, 76  
86XX Emulation mode, 62  
A
AC power receptacle, 3  
adjustments  
Emulation mode, 78  
extended, 81  
IBM translation, 79  
international, 78  
bias adjust screw, 48  
darkness adjust control, 49  
label mark sensor, 50  
X forms adjust, 64  
cleaning  
Y forms adjust, 65  
drive roller, 36  
label sensors, 38  
media guides, 37  
media path, 37  
printer covers, 36  
printhead, 34  
schedule, 32  
Advanced mode, international character sets, 78  
Alert LED, troubleshooting, 43  
AS400, connecting to the 3400, 10  
ASCII  
definition, 100  
table, 96, 97  
tear bar, 36  
tools, 32  
cloning, definition, 100  
coax interface option, 71  
Codabar, 73  
Code 11, 73  
Code 128, 73  
Code 16K, 74  
Code 2 of 5, 73  
Code 39, 73  
Code 49, 75  
Code 93, 73  
Code Page 850, character table, 80  
communicating with the printer, 28  
using PrintSet, 29  
using the printer command set, 29  
using third-party software, 29  
communications  
B
backing, definition, 100  
bands, image, 53  
bar code  
definition, 100  
symbologies  
2D stacked  
Code 16K, 74  
Code 49, 75  
list of, 74  
PDF417, 75  
2D matrix  
Data Matrix, 75  
list of, 75  
Maxicode, 75  
QR Code, 76  
Codabar, 73  
Code 11, 73  
boundaries, 90  
host requirements, 90  
interfaces, 90  
IPL commands, using, 29  
PrintSet, using, 29  
protocols, 86  
Code 128, 73  
Code 2 of 5, 73  
Code 39, 73  
Code 93, 73  
EAN, 74  
Interleaved 2 of 5, 74  
list of, 73  
POSTNET, 74  
UPC, 74  
Multi-Drop, 88  
Polling Mode D, 88  
Standard, 86  
user-defined, 89  
batch takeup, definition, 100  
BEL, definition, 100  
bias adjust screw  
adjusting, 48  
using for optimal print quality, 48  
XON/XOFF, 87, 88  
specifications, 68  
testing for, 13, 29  
third-party software, using, 29  
troubleshooting, 45, 46, 58  
108  
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Index  
configuration  
E, F  
EAN  
definition, 100  
printing test label, 29, 58  
test label  
definition, 101  
described, 74  
hardware, 7  
EasyLAN 10i interface option, 71  
EasyLAN 10i2 adapter accessory, 71  
EasyLAN Wireless interface option, 71  
electrical requirements, 68  
empty/pause LED, troubleshooting, 45  
Emulation mode  
definition, 101  
international character sets, 78  
environment, specifications, 68  
Ethernet interface option, See EasyLAN 10i interface  
option  
software, 25  
troubleshooting, 43  
configuration commands  
changing from Test and Service mode, 59  
Emulation mode, 62  
X forms adjust, 64  
Y forms adjust, 65  
DIP switch settings, 59  
connecting  
printer to a mainframe, 11  
printer to a network, 10  
printer to a PC  
using the parallel port, 9  
using the serial port, 9  
printer to an AS400, 10  
printer to power source, 3  
printer to system  
extended character sets, 81  
fanfold media, loading, 5  
faults, media or system, 17  
Feed/Pause button  
definition, 101  
functions of, 17  
illustrated, 16  
using, 17  
using the parallel port, 8  
using the serial port, 8  
core-locking brackets, changing, 22  
cover  
field, definition, 101  
fixed data field, definition, 101  
fixed format, definition, 101  
flash SIMM, additional storage memory, 52  
flow control, 87  
cleaning, 36  
removing, 4  
D
font  
darkness adjust control  
and graphics specifications, 69  
definition, 101  
setting, 49  
using for optimal print quality, 49  
data file, definition, 100  
Data Line Print, 58  
extended character sets, 81  
file, definition, 101  
format  
file, definition, 101  
positioning with DIP switches, 63  
forms adjust  
positioning the label format, 63  
X forms, setting, 64  
Y forms, setting, 65  
front panel  
entering, 58  
using to test the operation of the printer, 58  
using to troubleshoot printer, 58  
Data Line Print mode, definition, 100  
data loss  
checking for communication problems, 46  
preventing, 46  
Data Matrix, 75  
density, definition, 101  
dimensions, 68  
LEDs, 16  
understanding, 16  
full ASCII table, 96, 97  
DIP switch settings  
G, H, I  
graphic  
changing, 12  
chart, 13  
configuration commands, 59  
descriptions, 12  
definition, 102  
specifications, 69  
hardware configuration test label, printing, 7  
HIBC, definition, 102  
host requirements, communications, 90  
human-readable, definition, 102  
IBM translation, character table, 79  
test and service, 57  
direct thermal, definition, 101  
dot increments, setting the number of, 60  
downloading, definition, 28  
drive roller, cleaning, 36  
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Index  
image bands  
media  
definition, 103  
definition, 102  
description, 53  
function, 54  
fault, troubleshooting, 43  
guides, cleaning, 37  
optimizing with print speed, 54  
imaging, definition, 102  
increasing printer throughput, 53  
inspecting the printer, 32  
installing, printer, 3  
loading fanfold, 5  
loading in the printer, 18  
path, cleaning, 37  
specifications, 69  
media or system faults, 17  
media sensitivity number  
description of, 24  
interfaces  
communications, 90  
EasyLAN 10i, 71  
setting for Intermec media and ribbon, 26  
settings table  
direct thermal media, 27  
thermal transfer media, 28  
memory  
EasyLAN 10i2 adapter accessory, 71  
EasyLAN Wireless, 71  
RS-232, 90  
RS-422, 91  
RS-485, 91  
additional storage, flash SIMM, 52  
expansion option, 72  
increasing amount available, 52, 58  
limitations, 52  
resetting, 58  
returning printer to default settings, 58  
usage  
Interleaved 2 of 5, 74  
Intermec Standard protocol, described, 86  
international character sets, 78  
IPL commands, using to communicate, 29  
ips, definition, 102  
ISO, definition, 102  
limitations, 52  
problems, 52  
using efficiently, 52  
K, L  
Kanji/Katakana option, 72  
label  
mnemonic code, definition, 103  
MSN, See media sensitivity number  
Multi-Drop protocol  
definition, 103  
definition, 102  
format  
definition, 102  
positioning along the length of label, 64  
positioning parallel along width of label, 65  
gap, definition, 102  
mark sensor, adjusting, 50  
rest point, setting dot increments, 60  
sensors, cleaning, 38  
ladder, definition, 102  
languages, international character sets, 78  
LED  
described, 88  
N, O  
network, connecting to the 3400, 10  
OCR font, definition, 103  
offline, definition, 103  
On/Off switch, 3  
online, definition, 103  
opening the printer, 4  
operation problems, troubleshooting, 42  
options  
front panel, 16  
indicators, 16  
media or system faults, 17  
over-temperature condition, 17  
understanding, 16  
communication interface, 71  
finishers, 72  
printer, 71  
loading  
over-temperature condition, 17  
fanfold media, 5  
media for straight-through printing, 18  
roll media, 18  
P
parallel  
definition, 103  
thermal transfer ribbon, 22, 23  
interface, pin descriptions, 72  
port, using to connect the 3400 to a PC, 9  
parameters, definition, 103  
PDF417, 75  
picket, definition, 103  
pin descriptions, parallel interface, 72  
pitch  
definition, 103  
test label, printing, 58  
plugging in the printer, 3  
M
mainframe, connecting to the 3400, 11  
maintenance  
location of parts to be maintained, 33  
schedule, 32  
margin, definition, 103  
matrix symbologies, See 2D symbologies  
Maxicode, 75  
110  
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Index  
point size, definition, 104  
Polling Mode D protocol  
definition, 104  
described, 88  
POSTNET, 74  
printhead  
cleaning, 34  
definition, 104  
elements, definition, 104  
specifications, 70  
power loss, troubleshooting, 42  
preparing the printer for installation, 3  
preventing data loss, 46  
print quality  
printing  
hardware configuration label, 7  
increasing speed, 53  
software configuration label, 25  
speed, specifications, 70  
straight-through, 18  
correcting, 48  
darkness adjust control, adjusting with, 49  
maintaining, 48  
optimizing, 48  
printing test label, 58  
troubleshooting, 44  
understanding, 48  
print speed  
test label, 29  
PrintSet, using to communicate with the printer, 29  
problems  
communication, 45  
print quality, 44  
printer operation, 42  
adjusting for use with image bands, 54  
definition, 104  
printer  
protocols  
described, 86  
Multi-Drop, 88  
communication problems, 45  
communications, 28, 68  
components  
Polling Mode D, 88  
Standard, 86  
user-defined, 89  
back view, 3  
XON/XOFF, 87, 88  
front view, 2  
connecting  
Q, R  
QR Code, 76  
AS400, 10  
quality, problems, troubleshooting, 44  
RAM, using efficiently, 52  
ready, definition, 104  
Ready/Busy line, definition, 104  
removing the printer cover, 4  
requirements  
mainframe, 11  
network, 10  
PC, 9  
to power, 3  
to your system, 8  
cover  
electrical, 68  
cleaning, 36  
removing, 4  
features, described, 2  
inspection, 32  
installing, 3  
memory, using efficiently, 52  
opening, 4  
operation  
testing, 58  
troubleshooting, 42, 58  
options, 71  
coax interface, 71  
EasyLAN 10i interface, 71  
EasyLAN 10i2 adapter accessory, 71  
EasyLAN Wireless, 71  
Kanji/Katakana, 72  
memory expansion, 72  
twinax interface, 71  
plugging in, 3  
hardware and software, 90  
resetting, memory, 58  
ribbon specifications, 70  
RS-232  
definition, 104  
serial interface, described, 90  
RS-422  
definition, 104  
serial interface, described, 91  
RS-485  
definition, 104  
serial interface, described, 91  
S
scan, definition, 105  
schedule of maintenance, 32  
selective transfer  
definition, 105  
self-strip  
definition, 105  
printing  
loading media, 20  
specifications, 70  
sensitivity, definition, 105  
ports, illustrated, 8  
RAM  
allocation, 52  
storage limitations, 52  
understanding, 52  
serial port, 92  
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Index  
serial  
throughput, increasing, 53  
top of form, definition, 105  
troubleshooting  
port  
cables, 9  
definition, 105  
description, 92  
checklist, 42  
communication problems, 45  
pin assignments, illustrated, 92  
using to connect a PC to the 3400, 9  
setting  
data loss, 46  
print quality problems, 44  
printer operation problems, 42  
twinax interface option, 71  
dot increments, number of, 60  
media sensitivity number, 24, 26  
soft font, definition, 105  
software configuration label, printing, 25  
speed, printing, 70  
stacked symbologies, See 2D symbologies  
Standard protocol  
definition, 105  
described, 86  
straight-through printing, 18  
symbologies  
U, V, X, Y  
UDC, definition, See graphic, definition  
UDF, definition, See soft font, definition  
UPC  
definition, 106  
described, 74  
uploading, definition, 28  
user-defined protocol, 89  
variable data field, definition, 106  
X forms adjust, See also top of form, set command  
default origin, 64  
setting dot increments, 60  
setting with DIP switches, 64  
XON/XOFF  
definition, 106  
described, 87  
no status protocol, 88  
Y forms adjust  
2D, described 74  
Codabar, 73  
Code 11, 73  
Code 128, 73  
Code 16K, 74  
Code 2 of 5, 73  
Code 39, 73  
Code 49, 75  
Code 93, 73  
Data Matrix, 75  
EAN, 74  
Interleaved 2 of 5, 74  
Maxicode, 75  
default origin, 64  
setting dot increments, 60  
setting with DIP switches, 65  
yellow LED, troubleshooting, 45  
PDF417, 75  
POSTNET, 74  
QR Code, 76  
UPC, 74  
symbology, definition, 105  
T
tear bar, cleaning, 36  
Test and Service mode  
86XX Emulation mode, 62  
changing configuration commands from, 59  
Data Line Print, 58  
DIP switch settings, 57  
entering, 56  
exiting, 56  
memory reset, 58  
printing test labels, 58  
using forms adjust, 63  
X forms adjust, 64  
Y forms adjust, 65  
test label  
example of hardware configuration, 7  
printing, 29, 58  
thermal transfer  
definition, 105  
ribbon, loading, 22, 23  
third-party software, 29  
112  
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Corporate Headquarters  
6001 36th Avenue West  
Everett, Washington 98203  
U.S.A.  
tel 425.348.2600  
fax 425.355.9551  
www.intermec.com  
EasyCoder 3400e Bar Code Label Printer User's Manual  
*071881-002*  
P/N 071881-002  
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