Geemarc Telephone AMPLI500 User Manual

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INTRODUCTION  
Congratulations on purchasing your Geemarc Ampli500™ telephone.  
This is a multifunction telephone which offers features such as hands free use, phonebook and caller  
display*. It also has the added benets of outgoing voice amplification and receiving amplification.  
It is important that you read the instructions below in order to use your Geemarc Ampli500™ to its  
full potential. Keep this user guide in a safe place for future reference. With any questions please  
contact customer service at 1-888-864-2446 or [email protected].  
*To use the caller display facility, you must subscribe to your network provider’s caller display ser-  
vice.  
CAUTION: THIS TELEPHONE PRODUCT IS SPECIFICALLY DESIGNED FOR PEOPLE WITH  
HEARING DIFFICULTIES AND IS PROVIDED WITH AN AMPLIFIED HANDSET.  
Unpacking the Ampli500™  
When unpacking the telephone, you should nd the following in the box:  
1 Telephone base unit  
1 Telephone handset  
1 Handset curly cord  
1 8 inch short telephone line  
1 6ft telephone line cord  
1 AC Adapter  
1 Screwdriver  
1 Wall plate adapter  
1 User guide  
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DESCRIPTION  
Priority memory  
P2  
P3: CS Customer  
Service Key  
Priority memory  
P1  
Tone reception  
adjustment  
Amplified mode key  
Volume reception  
adjustment  
Direct memory  
Memory storing key  
SPEAKER PHONE  
Hands free  
microphone  
Headset button  
Last number redial  
(Compatible with Geemarc  
CLA3 headset accessory)  
Time break recall button  
Message waiting / new call  
LED  
Flashing incoming call  
indicator (strobe light)  
Mute  
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DESCRIPTION  
Additional amplier button  
Clip to return to wall mount  
Speaker  
Handset cord  
Speaker volume adjustment  
Tone & volume adjustment  
automatically activated  
each time you hang-up the  
phone  
Ringer / shaker / strobe  
select mode  
Sending volume adjustment  
Ringer level adjustment  
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DESCRIPTION  
Screen example (On hook position)  
Minutes  
Power network icon  
Hours  
Day  
Month  
Cancel key  
Validation key  
Up/down keys  
OK button is used to conrm action or a choice on the screen.  
▲ ▼ “UP / DOWN arrow” buttons are used to highlight or scroll through  
the menu.  
C button is used to cancel or conrm an action/entry or clear a stored  
Caller ID call.  
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DESCRIPTION  
Your Ampi500™ Phone has a screen with different icons, which help you  
to use the telephone  
The telephone is supplied by battery +  
battery indicator  
The telephone is powered by AC adapter.  
Memory storing is required.  
Screen contrast level.  
“Mute” is activated.  
Speakerphone is activated.  
Precede the CID call record number.  
To show new records.  
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DESCRIPTION  
Connection  
Shaker socket  
(Only Geemarc  
reference)  
Amplification over  
ride switch  
Adaptor socket**  
(Only Geemarc  
reference)  
Neckloop socket*  
(Only Geemarc  
reference)  
Headset socket*  
(Only Geemarc  
reference)  
Line cord socket*  
(*) Classied TNV-3 according to EN60950 standard.  
(**) Classied „hazardous voltage“ according to EN60950 standard.  
Important: Only Shaker, Neckloop, Headset and Adaptor with  
Geemarc reference can be connected to the sockets.  
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INSTALLATION  
Setting Up  
Connect the curly cord and the handset.  
Remove the screw of the battery compartment, using the screwdriver provided, and open the battery compartment.  
Insert 4 good quality alkaline batteries (AAA size, 1.5V type, not supplied) into the battery compart-  
ment located on the base of the telephone.  
Note : Do not use rechargeable batteries. Do not put batteries into the household rubbish, pay  
attention to battery regulations regarding battery disposal.  
Replace the battery cover.  
Desk Installation  
Connect the 6ft line cord to the socket located at rear of telephone then connect the plug to the  
telephone wall socket.  
Connect the power supply to the socket located on the back of the telephone then plug into the wall  
socket. Please choose a socket near your telephone socket to enable you to unplug the mains power  
quickly in case of a problem.  
Lift the handset, if there is a dial tone, the telephone is ready for use. If there is no dial tone, check that  
everything is plugged in as described above.  
Note: Mains power is required to power the multifunction features of the telephone. Fit 4  
x AAA sized batteries in order to save and use stored numbers in case of power failure.  
Without mains or battery power, the telephone can still be used to answer calls or to manually  
dial out calls but all stored numbers will be lost.  
Wall Mount Installation  
1. Slide the handset hanger bar out and rotate it 180 degrees. Slide it back into place.  
The hook will now point up. This ensures the handset will not fall out of the cradle  
when it is mounted on the wall.  
2. Plug the 8in short phone cord into the telephone jack on the Ampli500™, run the  
phone cord underneath the wall plate adapter and through the opening.  
3. Insert the Wall Plate adapter. Hold the wall plate adapter so that the raised mounting pins line  
up with the phone’s keyholes on the Ampli500™. Once the holes are lined up, push the wall plate  
adapter in towards the Ampli500™ and then slide the plate upwards until it is securely seated on  
the phone.  
4. Once the Wall Plate adapter is installed, plug the 8 inch short cord into the jack on the wall.  
5. Holding the phone slightly above the mounting screws on the wall jack, push the phone against  
the mounting screws so they are hooked into upper and lower key-hole slots on the back of the  
phone. Slowly slide the phone down until it snaps  
screw  
into place.  
6. Connect the handset curly cord to the handset  
and the other end to the telephone.  
Wall mounting holes  
7. Lift the handset, if there is a dial tone, the  
telephone is ready for use. If there is no dial tone,  
check that everything is plugged in as described  
above.  
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SETTINGS  
Ringer Volume  
The ringer volume can be adjusted as high as 95 +dB.  
A switch located on right side allows the ringer to be switched to OFF, LOW, HIGH.  
Your telephone comes with the ringer switched to ‘High’.  
Ringer Tones  
Press MUTE  
Use or to select ‘SET PHONE’  
Press OK  
Use or to select ‘SET RING’  
Press OK  
Select desired ring tone. Use or to scroll through and listen  
to the 4 tones available  
Press OK to select desired ring tone  
Press C three times to exit or do nothing for 20 seconds and  
the ring type will automatically be saved ready for the  
next incoming call  
Alarm and Ringer Settings  
A 3-position switch located on the right side of the phone allows the settings below:  
Ringer and strobe ash are activated (Normal Setting)  
The other two settings are only effective when an optional vibrator pad has been added.  
Ringer, shaker and strobe ash are activated  
Ringer and shaker are activated  
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SETTINGS  
Dialing Mode  
The Tone/Pulse switch is found on the base of the phone near the battery compartment. Set the  
switch to (T) if you have Touch Tone service. The Tone/Pulse switch is pre-set to Tone position (T).  
If your phone does not dial out, it is possibly being used from an older private switchboard. In this  
case, the Tone/Pulse switch must be moved to Pulse (P)  
Date & Time Setting  
If you subscribe to Caller I.D. service via your telephone service provider, these parameters will  
usually be set automatically when you receive your first call.  
Date Format  
You can choose between Day-Month or Month-Day.  
Press MUTE  
Use or to select ‘SET PHONE’  
Press OK  
Use or to select ‘DATE FORMAT’  
Press OK  
Select ‘DAY-MONTH’ or ‘MONTH-DAY’  
Press OK to conrm  
Press C twice to exit  
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SETTINGS  
Hour Format  
You can choose between 12 hours or 24 hours.  
Press MUTE  
Use or to select ‘SET TIME’  
Press OK  
Use or to select the desired digit  
Press OK to conrm and pass to next digit  
Press C twice to exit  
Language Setting  
You can choose between 16 different languages including English and French. The default is Ameri-  
can English (English 1).  
Note: Do not change to a language you cannot read or understand as it will be difcult to return to  
a language on screen that you do understand!  
Press MUTE  
Use or to select ‘SET PHONE’  
Press OK  
Use or to select ‘SET LANGUAGE’  
Press OK  
Use or to select required language  
Press OK to conrm  
Press C twice to exit  
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SETTINGS  
Screen Contrast Adjustment  
Your screen has a backlight that automatically switches off after 15 seconds of inactivity. To decrease  
or increase the contrast of the backlight:  
Press MUTE  
Use or to select ‘SET PHONE’  
Press OK  
Use or to select ‘LCD CONTRAST’  
Press OK  
Use or to select the contrast level that is correct for you  
Press OK to exit (it will automatically return to time and date screen)  
Auto On Hook  
When this feature is ON, if you leave the telephone off the hook by mistake, the Ampli500™ will  
automatically disconnect the line after 5-8 minutes and your telephone will be ready to take another  
incoming call.  
Press MUTE  
Use or to select ‘SET PHONE’  
Press OK  
Use or to select ‘AUTO ON HOOK’  
Press OK  
Use or to select ‘ON’or ‘OFF’  
Press OK to conrm  
Press C twice to exit  
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SETTINGS  
Auto Screen Sizing –DIM:X-->x  
The phone can show a maximum of 8 digits at full size. You can choose to see the complete number  
(up to a maximum of 18 digits) by selecting ‘Auto Screen Sizing’. When activated, the phone will  
display at full size but automatically switch to display small numbers when there is a number with  
more than 8 digits. The default on arrival is activated. However, if you ever need to change this  
setting, see below:  
Press MUTE  
Use or to select ‘SET PHONE’  
Press OK  
Use or to select ‘DIM X--->x’  
Press OK  
Use or to select ‘ON’ or ‘OFF’  
Press OK to conrm  
Press C twice to exit  
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SETTINGS  
Area and Long Distance Code Setting  
When you use your phone for the rst time or if you have moved to a different area code, you need  
to enter your area code into the phone. This assures that when dialing a call out of memory or your  
phonebook, the number is formatted properly. To set your area code & LDS Code:  
Press MUTE  
Use or to select ‘SET PHONE’  
Press OK  
Use or to select ‘SET AREA & LDS’  
Press OK  
Use or to enter your area code. The phone accommodates  
up to six (6) digits (allows for International codes).  
Once you have entered your area code, even if you are not using  
all six (6) digits, press the OK button until you reach  
the ‘SET LDS CODE’ screen  
The LDS Code is your long distance code. In the U.S. your long  
distance code is 1. The telephone is pre-set for the U.S. (NOTE: Do  
not change the LDS code unless you are leaving the U.S.)  
If you wish to change the LDS, use or to enter your LDS code.  
Press OK to conrm  
Press C to exit  
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USING THE TELEPHONE  
Answering A Call  
During an incoming call, your phone will ring and then the number and/or the name of the caller will  
be displayed on the screen, if you have subscribed to a Caller I.D. service via your telephone  
provider.  
Using the handset  
Lift the handset and speak.  
To end the call, replace the handset.  
SPEAKER PHONE (hands free)  
YourAmpli500™ allows you to speak hands free. When the phone rings, press SPKR. The  
caller’s voice will be heard through the loudspeaker and they will hear your voice via the micro-  
phone near the SPKR button. The speakerphone symbol will appear on the display.  
To end the call, press SPKR again.  
Using the inductive coupler for hearing aids  
Turn your hearing aid to the ‘T’ setting. (Check with your audiologist or hearing aid manufacture  
to determine whether or not your hearing aid/s is equipped with T-Coils for the T-Setting).  
Use the phone handset as usual but the inductive coupler will feed the incoming call directly  
into your hearing aid.  
Note: users of digital hearing aids must make sure their aids have been programmed for use with  
the ‘T’ setting.(check with your audiologist or hearing aid manufacturer to determine whether or not  
your hearing aid/s are equipped with T-Coils for the T-Setting)  
Making A Call  
Using the handset  
Lift the handset and when you hear the dialling tone, dial the number on the keypad.  
To end the call, replace the handset.  
Pre-dialling  
Key in the required number without lifting the handset.  
Use the C key if necessary to cancel and correct a wrong digit.  
Lift the handset and the number will be automatically dialled.  
To end the call, replace the handset.  
SPEAKER PHONE (hands free)  
Key in the required number without lifting the handset.  
Use the C key if necessary to cancel and correct a wrong digit.  
Press SPKR and the number will be automatically dialled. The speakerphone symbol will  
appear on the display.  
When the call is answered, simply speak into the microphone located on the base  
You can adjust the speaker level with the slide button located on the left side of your telephone.  
To end the call, press the “SPKR” SPEAKER PHONE (hands free) button again..  
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USING THE TELEPHONE  
Switching between Speakerphone and Handset  
To stop using speakerphone during a call, simply lift the handset.  
To activate speakerphone during a call, press SPKR and replace the headset on the cradle at the  
same time  
Hands free calls can also be made using an optional Geemarc headset –see Optional Accessories  
chapter  
Call Time Counter  
The call time counter will be displayed a few seconds after the phone number is connected and  
starts ringing.  
To stop the time counter, press C  
If you press C twice, the time counter will be reset to 0.  
Last Number Redial  
Lift the handset or press SPKR or press Headset  
(if headset plugged in)  
Await the dial tone and press REDIAL  
The previously dialled number will be automatically redialled  
Recalling Recent Numbers  
You can call back any of the last 30 numbers dialed  
Press OK  
Screen will display ‘DIALLED’, the last number dialled, total number  
of numbers dialled plus time and date of displayed number  
Use or to to select the number you wish to dial  
Lift the handset or press SPKR or press Headset  
(if headset plugged in), the number will be automatically dialled  
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USING THE TELEPHONE  
Deleting Recent Numbers  
Press OK  
Screen will display ‘DIALLED’, the last number dialled, total number  
of numbers dialled plus time and date of displayed number  
Use or to to select the number you wish to delete  
Press C, the screen will display ‘DEL?’  
Press C to conrm  
Press OK to exit  
Mute Function  
If you wish, you can speak privately to someone else in the room without your caller overhearing.  
You will still be able to hear the caller but they cannot hear you during the mute operation.  
During a call, press MUTE  
The screen will display ‘X’ which indicates that your voice is muted  
to the call and that they cannot hear you speaking.  
Press MUTE again to resume the conversation. The mute  
symbol will disappear from the screen.  
Flash  
This is used with the new services provided on digital exchanges e.g. the ash button can be used  
to disconnect a call and re-establish a dial tone or switch to another caller when using services such  
as Call Waiting.  
For details please contact your network operator.  
One Touch Memory Keys  
Your phone has a total of 11 one-touch memory keys.  
The 3 priority P1, P2, P3(CS) memories allow you to store priority numbers in case of emergencies, such  
as:  
– Local police station,  
Your doctor  
CS customer Service  
There are also 8 one-touch memories for frequently used numbers.  
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USING THE TELEPHONE  
To store a number  
Lift the handset  
Press PROG  
Dial the number you wish to store, checking on the display that you  
have keyed it in correctly.(30 digits per telephone number allowed)  
Press the one touch key button (Priority or Memory dial)  
where you wish to store it.  
The screen will display ‘SAVE OK’  
Note: Numbers will be lost after a few hours if you disconnect your phone.  
Dialling stored Numbers  
Lift the handset or press SPKR or press Headset  
(if headset plugged in)  
Press the appropriate one touch memory key and the stored  
number will be dialled automatically  
There is an index card located under the base of your phone for you to make a list of which numbers  
are stored under which one touch memory key.  
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OPTIONAL ACCESSORIES  
Headset  
You can also use your Ampli500™ in hands free mode with an optional Geemarc headset, this is  
ideal for use with a computer screen.  
To use the headset  
Connect the Geemarc headset into the headset socket located  
at the back of your telephone.  
Press the headset key to get the dial tone  
Dial the number  
You can adjust the volume and tone level of calls received with the VOLUME and TONE slide  
buttons located on the top of the phone (if function is active) and the sending level with the 3 position  
switch located on the right side.  
Neckloop  
Connect the Geemarc neckloop into the neckloop socket located  
at the back of your telephone.  
Press SPKR to activate the neckloop and speak into the  
microphone on the neckloop  
The neckloop also has a volume control  
Note: The Ampli500™ must be connected to the mains in order to use a neck loop.  
Shaker  
If you would like to be alerted to incoming phone calls by a vibrating shaker, you can use an optional  
Sonic Alert bed shaker model ss12v.  
Connect the shaker into the shaker socket located at the back of your phone. When an incoming call  
is received, the shaker will be activated and vibrate while the phone rings.  
One of the shaker settings must be selected, using the 3 position switch located on the right side of  
the phone.  
(See Settings chapter)  
Important: only connect a Geemarc shaker, any other shaker model can damage your telephone.  
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VOLUME AND TONE  
Sending Level Adjustment  
If your voice is quiet or the person you have called has difculty hearing, you can increase the  
sending level volume with the switch located on the right side. You can also decrease the sending  
volume if required. There are three levels, Min, Normal and Max (outgoing volume up to 12dB).  
Receiving Volume and Tone Adjustment  
You can increase the receiving volume and adjust the receiving tone according to your own hearing  
requirements. The AMPLI button allows extra receiving and tone functions to be activated during  
the conversation in an ad hoc fashion. When the function is activated, the red light to the left of the  
button is lit. Use the TONE and VOLUME slider buttons to adjust the level according to your own  
hearing requirements. When AMPLI is on, the receiving volume adjustment is 15- 30dB. The tone  
control allows you to either boost low or high frequency range. When AMPLI is off, the receiving  
volume adjustment is 0 - 15dB. The tone control cannot be used.  
When the call is nished, the telephone will reset to standard mode i.e. AMPLI turned off.  
Amplification over ride switch  
In order to override the standard setting i.e. AMPLI switched off, turn the amplification over ride  
switch located on the rear panel of the telephone, to On. (use the tip of a pencil or small screwdriver  
if necessary).  
ON: When the amplification over ride switch is ON, the extra receiveing volume and tone functions  
are automatically activated each time you use the phone. You do not need to use the AMPLI button.  
(during any call, you can temporarily switch off and on the amplification override by pressing the  
AMPLI button.)  
OFF: When the switch is switched OFF, you will need to activate the function by pressing the AMPLI  
button in order to get use of the extra volume and tone functions.  
This override is useful if the person using the telephone will always need the amplication setting.  
Handset Amplier  
In both cases, you can also boost the reception volume by an extra 12 dB by holding down the  
handset amplier button located on the handset.  
Note: The button must be released while talking or it will act as a mute button.  
Caution: Exposure to high amplication levels to people without hearing loss may cause  
damage to hearing.  
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PHONEBOOK  
Create a Phonebook Entry  
You can store 99 entries into the phone book with the name and phone numbers of your correspon-  
dent.  
Press MUTE  
Use or to select ‘PHONEBOOK’  
Press OK  
Use or to select ‘ADD’  
Press OK  
Enter the number (30 digits max per memory)  
When the number is correct, press OK to conrm and enter the  
name corresponding to entered number.  
Select the desired letter by a pressing on the corresponding key  
(see table below)  
When the name is correct, press OK for 3 seconds to conrm  
the Number and Name storage and press C to exit  
You can use this table or the letters printed on the keypad to help you create a phone book entry.  
Key  
1
Characters  
1. ? - " ' < 1  
2
3
5
ABCabc2ÆØ  
DEFdef3 4 GHIghi4  
J K L j k l 5  
6
7
8
9
MNOmno6ÖØ  
P Q R S p q r s7  
T U V t u v 8 U  
WXYZwxyz9  
0+&@/$%  
10  
Example: To input the letter ‘b’ press the 2 key 5 times. The letter ‘b’ will show in the display  
To insert a ‘space’, press on the OK key twice.  
If the next letter is the same as the previous letter (or located on the same key), press rst on the OK  
key to move and select the desired letter.  
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PHONEBOOK  
Use the C key to delete a wrong number or letter.  
Note : If you wish to insert a pause in the stored number, press the REDIAL key whilst entering (a P  
will be displayed on the screen).  
Create an Entry from the Caller I.D. Display Log  
You can store 99 entries into the phone book with the name and phone numbers of your correspon-  
dent.  
Use or to display incoming calls on the screen  
Use or to select the number you wish to store  
in the phonebook  
Press and hold OK until the last number digit ashes  
You can now modify or enter the name of the caller, as shown  
above, or press and hold the OK key for 3 seconds to conrm the  
proposed Caller Display name.  
Press C to exit  
Make a call from a Phonebook Entry  
Press MUTE  
Use or to select ‘PHONEBOOK’  
Press OK  
Use or to select ‘REVIEW’  
Press OK  
Use p or q to select number you wish to dial. You can also get  
quick access to a phonebook entry by entering the rst letter  
of the name  
Lift the handset or press SPKR or press Headset  
(if headset plugged in), the number will be automatically dialled  
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PHONEBOOK  
Delete a Phonebook Entry  
Press MUTE  
Use or to select ‘PHONEBOOK’  
Press OK  
Use or to select ‘REVIEW’  
Press OK  
Use or to select number you wish to delete  
Press C, the screen will display ‘DEL?’  
Press C to conrm  
Press OK to exit  
Modify a Phonebook Entry  
Press MUTE  
Use or to select ‘PHONEBOOK’  
Press OK  
Use or to select ‘REVIEW’  
Press OK  
Useor to select number you wish to modify  
Press and hold OK until the last number digit ashes  
Press C to modify the number and insert new number  
Press OK  
You can now modify the name. Press the C key to delete a letter  
Press OK for 3 seconds to conrm the new entry then C to exit.  
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CALLER I.D. DISPLAY LOG  
The features described in this section are only available if you subscribe to a Caller Display service  
from your network provider.  
Caller Display means you can see who is calling on your LCD display (provided the number is not  
withheld, unavailable or is an international call). When your telephone rings, the time, date, the  
caller’s phone number and name and a count number (1-99) is displayed on the LCD display. The  
most recent call will have the highest count.  
Every received call that is not answered is stored in the call log and the new calls count together with  
total calls count displayed on the standby screen increases by one. The LCD display will return to  
standby 10 seconds after the last ringing burst if the call is not answered.  
This new call will also activate the new call indicator to blink. This will continue to blink until the new  
calls are reviewed and saved/deleted in the call log.  
Note: Area code and LDS code must be set correctly (see Settings chapter) for the telephone to  
recognize and dial calls from the Caller Display log.  
If the caller does not wish to show his phone number or his name, the screen will display ‘PRI-  
VATE’.  
If the number is unknown from the telephone centre (international incoming call for example), the  
screen will display ‘OUT OF AREA’.  
To review the new calls, use the or keys. When all new calls have been reviewed, the new call  
LED will disappear and the screen will come back to idle state after a few seconds. The total number  
of incoming call entries on the incoming call log will still be displayed on the screen. When the  
incoming call log is empty (if records have been deleted for example) the screen will display ‘00’.  
Use a Number from the Caller I.D. Display LOG  
There are two ways to use numbers from the call log. Firstly, Þnd the number and then lift the  
handset:  
Use  
or  
to access the log and scroll until you Þnd the  
required number for dialling  
Lift the handset or press SPKR or press Headset (if headset  
plugged in), the number will be automatically dialled  
Alternatively you can lift the handset and then Þnd the number:  
Lift the handset and then use or to access the log and  
scroll until you Þnd the required number for dialling  
Press OK and the number will be automatically dialled  
Note: You cannot use either of these methods to recall a number that displays PRIVATE or OUT  
OF AREA.  
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CALLER I.D. DISPLAY  
Delete a Number from the Caller I.D. Display Log  
Use  
or  
to access the log and scroll until you Þnd the required  
number for deleting  
Press C, the screen will display ‘DEL?’  
Press C to conÞrm  
Press OK to exit  
Delete all Numbers from the Caller I.D. Display Log  
Use  
or  
to access the log  
Press and hold C until the screen displays ‘ALL DEL?’  
Press C to con rm  
Þ
Press OK to exit  
Call Waiting  
With this service, you are made aware that a new call is coming through when you are in conversa-  
tion. You can take this call and switch between callers. To use this feature, you must have subscribed  
to this service with your network provider.  
Press MUTE  
Use  
or  
to select ‘SET PHONE’  
Press OK  
Use  
or  
to select ‘CALL WAITING’  
Press OK  
Use  
or  
Press OK  
Press C twice  
to select ‘ON’  
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CALLER I.D. DISPLAY  
Call Waiting in Practice  
When you are in conversation with caller no.1, their name and number will be displayed on the  
screen.  
A beep tone will be heard when a second call is incoming and their name and number will be  
displayed on the screen. If you chose to answer the call, press FLASH or the phone hook button  
to transfer.  
Note : If you don’t answer the second call, the number will be recorded into the incoming call log and  
you will be able to call them back later.  
For more information about subscribing to Call Waiting, contact your network provider.  
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NEW CALL/MESSAGE LED  
The red LED on the front of the phone will ash to indicate missed calls.  
To cancel the ashing light, review your new calls. Simply use or to access the log and scroll  
through all the new calls.  
Alternatively, you can delete the log of unreviewed calls  
Use or to access the log  
Press and hold C until the screen displays ‘ALL DEL?’  
Press C to conrm  
Press OK to exit  
If you do not subscribe to caller display or message waiting service simply press or once.  
To turn off this feature, set the ‘MSG’ switch on the base of the phone to ‘OFF’. New calls will still be  
indicated with ‘N’ on the screen but the LED will not ash.  
Message Waiting LED  
If you are connected to certain type of switchboards, you may get a message waiting/voicemail  
service. ‘MSG WAITING’ will be displayed on screen and the red LED will be lit continuously. You  
must retrieve your voicemail in order to turn the red light off.  
To turn the message waiting feature off there is a switch on the bottom of the phone with a symbol  
of and envelope, move this switch to the OFF position.  
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TROUBLESHOOTING  
No display  
Make sure that the power adaptor is plugged in correctly and is not damaged  
Make sure the batteries are inserted correctly  
Make sure that the batteries are fully charged  
Telephone does not ring  
Make sure that the telephone line cord is plugged in correctly and is not damaged  
Connect another telephone to the telephone PTT socket or move your telephone to another  
socket to track if the failure is coming from your telephone or your PTT socket  
There may be too many communication devices connected to a single telephone line e.g.  
another telephone, modem or facsimile machine. Contact your network provider for help in  
calculating the limit for your home or business line  
Check that the button ringer on the right side is not set to OFF position.  
Check that the phone is in the ON HOOK position  
No dial tone  
Make sure that the telephone line cord is plugged in correctly and is not damaged  
Connect another telephone to the telephone PTT socket or move your telephone to another  
socket to track if the failure is coming from your telephone or your PTT socket  
There may be too many communication devices connected to a single telephone line e.g.  
another telephone, modem or facsimile machine. Contact your network provider for help in  
calculating the limit for your home or business line  
No number is displayed when the telephone rings:  
Please contact your telephone network provider to obtain the caller display service or ensure  
that it has been activated if you have subscribed already  
Even if you have subscribed to caller display, if the caller does not want to show their number,  
the display will show Private number or if the call is from an area not providing caller display,  
Unavailable number will be displayed  
It could be a call from a PBX. Caller display may not work properly if the telephone is con-  
nected to a PBX  
No response on LCD display  
If you have experienced a power failure the batteries may become weak. If the power is  
restored and the LCD display still does not respond then replace the batteries with new  
ones.  
NOTE:  
Contact customer service Monday-Friday 10:00AM EST-5:00PM EST. at 1-888-864-2446 or via  
Email at [email protected]. Allow up to 1 business day to receive a response via Email.  
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SAFETY INFORMATION  
General  
Only use the correct Geemarc authorized power supply with the product.  
Do not open the unit (except to replace the batteries). Contact the helpline for all repairs.  
Never dispose of batteries in a re. There is a serious risk of explosion and/ or the release of toxic  
chemicals.  
Cleaning  
Clean the telephone with a soft cloth. Keep the base and handset charging contacts clean. Never  
use polishes or cleaning agents - they could damage the nish or the electrics inside.  
Environmental  
Do not expose to direct sunlight.  
Always ensure there is a free ow of air over the surfaces of the telephone.  
Do not place any part of your product in water and do not use it in damp or humid conditions e.g.  
bathrooms.  
Do not expose your product to re or other hazardous conditions.  
Unplug your phone from the telephone socket during thunderstorms because it could damage your  
telephone. Your guarantee does not cover thunderstorm damage.  
Do not use the telephone if there is a gas leak. Any spark that might be created by the electrical  
contacts found in the telephone could ignite a large amount of leaking gas.  
The telephone is designed for working within a temperature range of 5°C to 45°C.  
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REGULATORY COMPLIANCE  
Part 68 of FCC rules information  
- This equipment complies with Part 68 of the FCC rules and the requirements adopted by the  
ACTA. On the bottom of this equipment is a label that contains, among other information, a product  
identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the  
telephone company.  
- All applicable certification jacks Universal Service Order Codes (USOC) for the equipment is  
provided (i.e. RJ11C) in the package with each piece of approved terminal equipment.  
- A plug and jack used to connect this equipment to the premises wiring and telephone network  
must comply with the applicable FCC Part 68 rules and requirement adopted by the ACTA. A  
compliant telephone cord and modular plug is provided with this product. It is designed to be  
connected to a compatible modular jack that is also compliant. See installation instructions for  
details.  
- The REN is used to determine the number of devices that may be connected to the telephone line.  
Excessive RENs on a telephone line may result in the devices not ringing in response to an  
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.00). To be  
certain of the number of devices that may be connected to a line, as determined by the total RENs,  
contact the local telephone company service provider. For products approved after July 23, 2001,  
the REN for this product ispart of the product identifier that has the format US:AAAEQ##TXXXX.  
The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).  
For earlier products, the REN is separately shown on the label.  
- If this equipment causes harm to the telephone network, the telephone company will notify you in  
advance that temporary discontinuance of service may be required. But if advance notice isn’t  
practical, the telephone company will notify the customer as soon as possible. Also, you will be  
advised of your rights to file a complaint with the FCC if you believe it is necessary.  
- The telephone company may make changes in its facilities, equipment, operation or procedures  
that could affect the operation of the equipment. If this happens the telephone company will provide  
advance notice in order for you to make necessary modifications to maintain uninterrupted service.  
- Contact customer service Monday-Friday 10:00AM EST-5:00PM EST. at 1-888-864-2446 or via  
Email at [email protected]. Allow up to 1 business day to receive a response via Email.  
If the equipment is causing harm to the telephone network, the telephone company may request  
that you disconnect the equipment until the problem is resolved.  
- Please follow instructions for repairing if any; otherwise do not alter or repair any part of device  
except as specified.  
Contact customer service Monday-Friday 10:00AM EST-5:00PM EST. at 1-888-864-2446 or via  
Email at [email protected]. Allow up to 1 business day to receive a response via Email.  
(To setup the auto dial feature for Sonic Alert / Geemarc customer service the Green CS key must  
be programmed with the following phone number 1-888-864-2446. Follow the directions for the  
emergency key programming on page 18 to program the CS customer Service Key.)  
Note: For California Program Customer Service please program the phone with the following  
numbers:  
English: 1-800-806-1191  
Mandarin: 1-866-324-8747  
Spanish: 1-800-949-5650  
TTY: 1-800-806-4474  
Cantonese: 1-866-324-8754  
Hmong: 1-866-880-339  
- Connection to party line service is subject to state tariffs. Contact the state public utility  
commission, public service commission or corporation for information.  
- If your home has specially wired alarm equipment connected to the telephone line, ensure the  
instal-lation of this telephone equipment does not disable your alarm equipment. If you have  
questions about what will disable alarm equipment, consult your telephone company or a qualified  
installer.  
- This equipment is hearing aid compatible.  
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GUARANTEE  
Sonic Alert warrants the phone against any defect in materials or workmanship for the period of one  
year from the date of purchase.  
Should you experience a problem, contact our customer service department  
Be sure to save your sales receipt as proof of purchase date should you need warranty service.  
Within a period of one year from purchase date, Sonic Alert will repair or replace (our discretion) your  
phone at no cost, if a defect in materials or workmanship is found. If we elect to replace your phone,  
we may replace it with a new or reconditioned product of the same or similar design.  
Repair or replacement will be warranted for a period of 90 days or the original time on the original  
warranty, whichever is longer.  
The warranty does not cover accidents, negligence or breakage to any parts. This includes shipping  
damage, failure to follow instructions, misuse, re, oods, use of incompatible accessories, Acts of  
God or failure in your phone service carrier’s line service. The product must not be tampered with or  
taken apart by anyone who is not an authorized  
Sonic Alert representative. Tampering with the phone will void ant written or implied warranties  
Sonic Alert shall not be responsible for loss of time, inconvenience, property damage caused by your  
phone or any other accidental or consequential damages  
Warranty service is available only with proof of purchase.  
Simply send the Ampli500™ (postpaid) and a copy of your sales slip as proof of purchase to:  
Sonic Alert Inc., 1050 E. Maple Road, Troy MI 48083  
IMPORTANT : YOUR RECEIPT IS PART OF YOUR WARRANTY AND MUST BE RETAINED AND  
PRODUCED IN THE EVENT OF A WARRANTY CLAIM  
1050 East Maple Rd.  
Troy, MI 48083  
Sales: 248-577-5400 Fax: 248-577-5433  
Customer Service & Warranty: 1-888-864-2446  
UgAmpli500_En _Ed09  
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