Gateway Computer Monitor 22 INCH WIDESCREEN LCD MONITOR User Manual

HD2250 22-inch Widescreen LCD Monitor  
USERGUIDE  
®
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Contents  
No power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Picture has shadows or ghosts” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Color is not uniform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Image is not sized or centered correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Your monitor has pixels that are always dark or too bright . . . . . . . . . . . . 14  
Configuring video settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Speaker bar does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
HDCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
DCDi by Faroudja . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Video modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Environmental information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
i
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Contents  
ii  
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Flat-Panel Monitor  
Connecting your monitor  
Starting your monitor  
Adjusting monitor settings  
Changing Windows screen settings  
Power management  
Maintaining  
Troubleshooting  
Specifications  
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Connecting your monitor  
To set up your monitor, first unpack the box, unwrap the components, then make your cable  
connections.  
Connecting video inputs  
To connect video sources to your monitor:  
1
2
Position your computer and your monitor so you can reach the back of each.  
If your computer has a digital video connector (DVI), connect a DVI video cable (not included)  
to the white connector on the display.  
- OR -  
Connect the blue VGA video cable to the blue VGA video connector on the display.  
- OR -  
Connect an HDMI cable to the HDMI port on the display, or connect component video cables  
to the component video ports on the display.  
Important  
For best audio and video performance, we suggest using HDMI. The digital  
audio signal is conveyed along the same cable as the digital video cable, and no  
additional audio connection is required. You may need to set your video sources  
audio mode to PCM or ANALOG to hear the audio. See your source devices user  
guide for more information.  
Component Y port  
Component Pr port  
HDMI port  
DVI port  
VGA port  
Component Pb port  
3
Make sure that your computer is turned off, then connect the other end of the video cable  
to the matching video port on the back of your computer.  
Connecting power  
To connect power:  
1
Position your monitor so you can reach the back, then connect the power cord to the power  
connector under the back of your monitor.  
Power connector  
2
Plug the power cord into a correctly grounded power outlet. We recommend using a surge  
protector to protect your monitor from voltage spikes.  
2
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3
To make sure that your monitors power is correctly connected, check the power button on  
the front button panel. The power icon on the power button should be glowing purple. If  
the power icon is not visible, power is not connected.  
Connecting a security cable  
You can secure your monitor to your computer desk (or to another heavy object) with a cable lock.  
To connect a cable lock, follow the cable locks instructions to connect it to the Kensington lock  
slot on the back of your monitor (cable lock not included).  
Kensington lock slot  
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Setting up the optional speaker bar  
In the United States, an optional speaker bar is available for mounting underneath your monitor.  
You can order a speaker bar from www.gateway.com.  
To install the speaker bar:  
1
2
Turn off your monitor.  
Tilt the screen back, then match the mounting clips on each side of the speaker bar with  
the mounting slots underneath your monitor.  
Mounting slot  
Mounting clip  
3
4
Slide the speaker bar onto the bottom of your monitor until it snaps into place. Make sure  
that it is secure by pulling it downward.  
Plug the speaker bars power plug into the power connector on your monitor.  
Speaker bar power connector  
4
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5
Plug the speaker bars audio plug into the audio jack on your monitor.  
Important  
For best audio performance, if your video connection uses HDMI, the digital  
audio is also conveyed along the same cable, and no additional audio connection is  
required. You may need to set your video sources audio mode to PCM or ANALOG  
to hear the audio. See your source devices user guide for more information.  
To remove the speaker bar:  
1
2
Disconnect all audio and power cables from the speaker bar.  
Press the two clips on the back of your monitor, then slide the speaker bar back.  
Starting your monitor  
To start your monitor:  
from purple (off) to orange (standby).  
1
Power button  
2
Turn on your computer. After your computer is running, the power LED on your monitors  
power button should be blue. Allow about 10 seconds for the display image to appear. If  
the power LED is not blue or you do not see a display image, check the connections. For  
more troubleshooting information, see Troubleshooting” on page 12.  
3
4
Adjust the tilt of your monitor for the best viewing angle.  
Use the on-screen display (OSD) to adjust other monitor settings. For more information, see  
“Adjusting monitor settings” on page 6.  
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Adjusting monitor settings  
Use your monitor controls (located on your monitor itself) and computer controls (accessible  
through Windows) to adjust the display image. For more information about computer controls, see  
Changing Windows screen settings” on page 10.  
Using the EzTouch menu buttons  
This monitor features an on-screen display (OSD) and EzTouch menu buttons that let you adjust  
contrast, brightness, and other settings for your monitor. Your monitor saves changes you make  
to the settings, even if you turn off your monitor.  
Your monitor has two levels of menus, and the functionality of the touch buttons depends on the  
menu that is currently open:  
The shortcut menu lets you quickly change some of the most commonly adjusted settings.  
The main menu lets you precisely adjust all levels of settings.  
Using the shortcut menu  
To use the shortcut menu:  
1
Touch  
Menu on the front of your monitor. The rest of the button icons light up and the  
shortcut menu opens.  
2
To use an EzTouch menu button, lightly touch its icon. For adjusting a settings values, you  
can touch and hold touch buttons as you would conventional buttons.  
Input Select  
VGA mode: Auto  
DVI, HDMI, and Component mode: Video Adjust  
PIP On/ PIP Off  
Cancel  
Main Menu  
Touch  
Touch  
Input Select to select an available video source.  
Auto (VGAmode)or Video Adjust (DVI, HDMI, and component modes) to adjust  
your display image to the ideal settings.  
Touch  
Touch  
Touch  
PIP On to turn on Picture-in-Picture, and touch  
Cancel to exit the shortcut menu.  
Main Menu to open the main menu.  
PIP Off to turn it off.  
To turn off the button icons and close the menu, wait about ten seconds without touching  
a button.  
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Using the main menu  
To use the main menu:  
1
Touch  
Menu on the front of your monitor. The rest of the button icons light up and the  
shortcut menu opens.  
Tip  
To use a button, lightly touch its icon. For adjusting a settings values, you can  
touch and hold touch buttons as you would conventional buttons.  
2
Touch  
Main Menu. The main menu opens.  
Back (in submenus only)  
Select  
Previous  
Next  
Menu Off  
Tip  
While the OSD is active, on-screen labels appear next to the buttons to help  
you identify them.  
3
Touch  
Previous or  
Next to highlight a setting, then touch  
Select to open the  
selected menu or setting.  
4
5
6
Touch the indicated buttons to adjust the setting or change the option.  
Touch Back to return to a previous menu.  
When you have finished making all adjustments, touch  
Menu Off to exit.  
OSD Menu  
Main menu  
Description  
AutoAutomatically adjusts the picture to optimum settings. (VGA mode only)  
PictureOpens the Picture menu, where you can adjust brightness, contrast, and gamma.  
PIP SettingsOpens the PIP Settings menu, where you can adjust the source, position, size, and  
transparency of the Picture-in-Picture image.  
Video adjustOpens the Video Adjust menu, where you can adjust the sharpness, video scaling, overscan,  
noise reduction, film mode detection, and auto video enhance values of the video image from a source  
such as component video.  
GeometryOpens the Geometry menu, where you can adjust image size and minimize distortions. (VGA  
mode only)  
AdvancedOpens the Advanced menu, where you can adjust color balance, change the OSD language,  
and display information about current monitor settings.  
ResetResets your monitor to the factory settings for the currently selected video source.  
BrightnessAdjusts the amount of light in the darkest portion of the picture. Use the lowest brightness  
setting you are comfortable with to maximize the life of the monitor backlights. You may need to readjust  
brightness after your monitor warms up.  
Picture menu  
ContrastAdjusts the level of white between the lightest and darkest portions of an image.  
GammaCustomizes the gamma level. High gamma levels increase white levels and low gamma levels  
increase contrast.  
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OSD Menu  
Description  
PIP DisplayToggles the display of the PIP window.  
SourceSets the source of the video used in the PIP window.  
PIP Settings menu  
PositionSets the position of the PIP window on the main screen.  
SizeSets the size of the PIP window.  
TransparencySets the transparency of the PIP window. The PIP window can be from almost transparent  
to completely opaque. When the PIP window is transparent, you are able to see through the PIP video  
display to your Windows desktop, which makes it easier to access your computer programs while watching  
video.  
SwapSwitches the PIP image to the main image, and the main image to the PIP image.  
PIP PictureOpens a menu where you can set the PIP brightness, contrast, saturation, and tint/ hue.  
Unless otherwise indicated, these settings apply only to SD (standard definition) video at 480i and below.  
Where PC input” is indicated, the resolutions that apply are from 800 × 600 to 1680 × 1050.  
Video Adjust menu  
SharpnessAdjusts sharpness for video images.  
Video ScalingSets video aspect ratios and scaling between Wide, Zoom, 1:1, and Panoramic modes.  
PC input: sets resolution aspect ratios and scaling between Wide, Zoom, and 1:1.  
Wide mode stretches a standard broadcast or full-frame image to fill the entire  
screen. Widescreen (1.76:1) images fill the entire screen without distortion, while  
widescreen (1.85:1 and 2.35:1) images appear without distortion but with black  
bars at the top and bottom. PC input: Stretches the image to fit the entire screen.  
Zoom mode crops off a portion of a widescreen image in order to fill the entire  
screen with a distortion-free and black bar-free image. PC input: Zooms the  
image to fill the screen from top to bottom with black bars on the left and right  
sides of the image.  
1:1 mode preserves a movies original aspect ratio, so a standard broadcast or  
full-frame movie appears with black bars on the left and right of the image. PC input:  
Preserves the original aspect ratio of the resolution by using black bars on the left  
and right sides and variable sizes of black bars on the top and bottom of the image  
(depends on resolution).  
Panoramic mode uses selective distortion to stretch a standard broadcast or  
full-frame image to fill the entire screen. Unlike Wide mode, Panoramic mode  
stretches only the left and right sides of the image, and leaves the center of the  
image distortion free.  
OverscanA video signal is often displayed slightly cut off at all edges. If  
overscan is turned off, you may notice video anomalies on the edges of the video being displayed. This is  
normal and is part of the data embedded in any broadcast video signal. To avoid seeing these anomalies,  
turn Overscan on. (Component and HDMI video only)  
Noise ReductionUses noise reduction filters that adapt to the amount of noise and motion from the  
video source.  
Film Mode DetectionFilm Mode Detection detects frame rates of the source image and adapts the frame  
rate of the display for ultimate image quality.  
Bad Edit Detection and Correctioncorrects incorrectly synchronized video.  
Auto Video EnhanceEnables DCDi, Cross Color Reduction, and MADI for optimized video performance.  
DCDi by FaroudjaDirectional Correlation De-interlacing reduces jagged edge artifacts on diagonal lines.  
Cross Color ReductionReduces cross-color artifacts, such as unintentional flashing colors or rainbow  
patterns, that result from some types of video signals.  
MADIMotion-Adaptive De-Interlacing ensures a more static (flicker-free) display image for image sections  
not containing moving elements, and ensures smoother edges for moving elements.  
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OSD Menu  
Description  
H PositionMoves the display image left and right.  
V PositionMoves the display image up and down.  
Geometry menu  
(VGA mode only)  
ClockMinimizes any vertical bars or stripes visible on the screen background. The horizontal screen size  
will also change.  
PhaseMinimizes any horizontal distortion and clears or sharpens the displayed characters.  
ColorCustomizes the color levels.  
Advanced menu  
LanguageChanges the language of the OSD.  
LED ModeChanges the brightness of the Standby and Power LED to Day Mode or Nite Mode. When  
watching movies in a darkened room, you may want to change the LED mode to Nite Mode to avoid an  
over-bright, distracting power LED indicator.  
DVI Video modeChanges the DVI video mode by enabling either RGB Color Space (used for digital input)  
and YUV Color Space (used for analog TV input such as NTSC, PAL, and SECAM).  
InformationDisplays current screen resolution and input source for the main display.  
Resolution reminderIf the computer display resolution (VGA and DVI) is not set to 1680 × 1050, displays  
a reminder that you should change your computers settings to use the optimum 1680 × 1050 resolution.  
If you prefer using your monitor at a resolution less than 1680 × 1050, use this option to turn off the  
Resolution Reminder. For information on changing your computers display resolution, see Changing  
Windows screen settings” on page 10.  
UltraResponseIf you experience video quality problems with shadows in fast-moving images, you can  
disable this to return to the displays native response time.  
Reset AllResets all values to the factory settings.  
Using Picture-in-Picture (PIP)  
Picture-in-Picture (PIP) is a convenient way to view video from multiple video sources at the same  
time. Refer to the following chart to determine which combinations of video sources can be used  
as a PIP display.  
PIP display  
Main display  
VGA**  
-
DVI**  
OK  
-
Component (Y Pb Pr)  
HDMI  
OK  
No  
VGA  
No  
OK  
-
DVI  
OK  
No  
Component (Y Pb Pr)  
HDMI  
OK  
No  
OK  
-
OK  
OK  
Only 480i component (Y Pb Pr) video can be used with VGA as a PIP. With this combination, the Swap feature is not available. To switch  
to full-screen component video when 480i content is used as a PIP, touch the Input Select button in the Shortcut menu.  
If a 480p source is input to the Y Pb Pr jacks and Y Pb Pr is a PIP display within a VGA main display, the PIP image will be distorted.  
Change the output of your external Y Pb Pr device to 480i if PIP is required with VGA to eliminate the PIP distortion. For more  
information, see your Y Pb Pr devices user guide.  
** For some video resolutions, refresh rates, and video scaling modes, PIP may not be allowed. If you receive a message that PIP is not  
available, try the following:  
Adjust the refresh rate in Windows to 60 Hz. See Windows online Help for more information.  
Adjust the video scaling mode to Wide on your monitor.  
Change the resolution of the Windows desktop to match your monitors full resolution of 1680 × 1050. For more information see  
“Changing color depth and screen resolution” on page 10.  
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Changing Windows screen settings  
Adjusting the color depth and screen area are two of the most basic display settings you may need  
to change. You can also adjust settings such as the screen background and screen saver.  
Changing color depth and screen resolution  
Color depth and screen resolution are two of the most basic monitor settings you may need to  
change to suit your needs.  
Color depth is the number of colors your computer uses to display images on your monitor. Most  
images look best displayed with the maximum number of colors available. If the color in your  
images seems false” or “jumpy,” especially after you have played a game or run a video-intensive  
program, check the color depth setting and return it to the highest color setting, if necessary.  
Screen resolution is the number of pixels (individual colored dots) your computer uses to display  
images on your monitor. The higher the resolution, the more information and screen components  
(such as icons and menu bars) can be displayed on your monitor.  
Help  
For more information about adjusting the screen, click Start, then click Help and  
Support. Type ad ju stin g m on itor settin gs in the Search Help box, then press ENTER.  
To change the color depth or screen resolution in Windows Vista:  
1
Click  
(Start), Control Panel, then under Appearance and Personalization, click Adjust  
Screen Resolution. The Display Settings dialog box opens.  
2
To change the color depth, click the Colors list, then click the color depth you want.  
Low (8-bit) = 256 colors  
Medium (16-bit) = 65,500 colors  
Highest (24-bit) = 16,700,000 colors  
3
4
To change the screen resolution, drag the Resolution slider to the size you prefer.  
Click Apply. If the new settings do not look right, click No. If the new settings make the screen  
illegible and you cannot click No, the settings return to their previous values after several  
seconds.  
5
Click OK, then click Yes to save your changes.  
To change the color depth or screen resolution in Windows XP:  
1
Right-click any empty space on the desktop, then click Properties. The Display Properties  
dialog box opens.  
2
3
Click the Settings tab.  
To change the color depth, click the arrow button to open the Color quality list, then click  
the color depth you want.  
Low (8-bit) = 256 colors  
Medium (16-bit) = 65,500 colors  
Highest (24-bit) = 16,700,000 colors  
4
5
To change the screen resolution, drag the Resolution slider to the size you prefer.  
Click OK, then click Yes.  
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EzTune software  
When installed onto your computer, EzTune™ software (included on CD) lets you control many of  
the monitor settings from your computer. With EzTune, you can:  
Change the orientation of the image (landscape to portrait). (Requires the optional  
height-adjustable stand available in the United States at www.gateway.com.)  
Change brightness, contrast, and color balance  
Change screen geometry  
Set the display position and resolution  
For more information, see the programs CD or the installed programs online help.  
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Power management  
Energy declaration  
When connected to a computer that supports the VESA Display Power Management Signaling  
(DPMS) Protocol, your monitor can conserve significant energy by reducing power consumption  
during periods of non-use. When your computer goes into the energy saving mode, your monitor  
will then enter the Active Off mode (sleep). In the Active Off mode the Power LED will still show  
orange.  
Use these conventions and the power can be reduced to the following levels:  
VESA State  
On  
LED Indicator  
Blue  
Power Consumption  
<55 W  
<2 W  
<1 W  
Standby  
Off  
Orange  
Purple  
To wake” your monitor when it is in Standby/ Active Off mode, move the mouse or press any  
keyboard key.  
You can change your monitors power management settings using the Windows Control Panel. For  
more information, see your computers User Guide.  
Maintaining  
To keep your monitor in optimal working order:  
Do not block the ventilation holes.  
Do not expose your monitor to rain or use near water.  
Keep your monitor away from radiators or heat vents.  
Keep your monitor out of direct sunlight.  
Caution  
Do not use any type of abrasive pad or glass cleaner. You will permanently  
scratch the screen.  
To clean your monitor, use a soft cloth slightly moistened with water only. Wipe the cabinet,  
Troubleshooting  
Important  
Make sure that your monitor has warmed up for approximately 30 minutes before  
making any judgments about the picture quality.  
If you have problems with your monitor, the information in this troubleshooting section may help  
you solve them.  
No power  
Make sure that the power cord is connected correctly to both the back of your monitor and the  
power outlet. For more information about connecting the power cord, see Connecting your  
monitor” on page 2.  
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No picture  
Touch  
Menu, then  
Input Select to make sure that you have selected the correct video  
source.  
the power outlet. For more information about connecting the power cord, see Connecting  
power” on page 2.  
Make sure that the video cable is connected securely to the back of your monitor and  
computer. For more information about connecting the video cable, see Connecting video  
inputs” on page 2.  
Make sure that your monitor is turned on.  
If the power LED is orange:  
Make sure that your computer is turned on.  
Move the mouse or press any key on the keyboard to bring your monitor out of sleep  
mode.  
Restart your computer with your monitor turned on.  
Make sure that the video cable is not damaged.  
Check the end of the video cable for any pins that might be bent or pushed in.  
Turn off your monitor and unplug the video cable from the back of your computer. Turn  
your monitor back on and wait for ten seconds. If your monitor is functioning correctly, a  
“No Signalmessage appears. For more information about connecting the video cable, see  
Connecting video inputs” on page 2.  
Display colors are wrong  
Touch  
Menu,  
Main Menu, then touch  
Auto to automatically adjust the display  
image to the ideal settings. (VGA mode only)  
Restart your computer with your monitor turned on.  
Make sure that the video cable is connected securely to the back of your monitor and your  
computer. For more information about connecting the video cable, see Connecting video  
inputs” on page 2.  
Make sure that the video cable is not damaged.  
Check the end of the video cable for any pins that might be bent or pushed in.  
Picture has shadows or ghosts”  
Touch  
Menu,  
Main Menu, then touch  
Auto to automatically adjust the display  
image to the ideal settings. (VGA mode only)  
Remove any extension cables or switchboxes.  
Make sure that the video cable is connected securely to the back of your monitor and your  
computer. For more information about connecting the video cable, see Connecting video  
inputs” on page 2.  
Make sure that the video cable is not damaged.  
Check the end of the video cable for any pins that might be bent or pushed in.  
Make sure that your monitor connection is using the VGA cable that came with your monitor.  
Color is not uniform  
Touch  
Menu,  
Main Menu, then touch  
Auto to automatically adjust the display  
image to the ideal settings. (VGA mode only)  
Make sure that your monitor warms up for at least 30 minutes before making a final  
judgment about color uniformity or brightness.  
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Image is not sized or centered correctly  
image to the ideal settings. (VGA mode only)  
Use the position controls to adjust the image. For instructions on how to adjust the display  
image position, see Adjusting monitor settings” on page 6.  
Your monitor has pixels that are always dark or too bright  
This condition is normal and inherent in the TFT technology used in active-matrix LCD  
screens. Gateways inspection standards keep these to a minimum. If you feel these pixels  
are unacceptably numerous or dense on your display, contact Gateway Customer Care to  
identify whether a repair or replacement is justified based on the number of pixels affected.  
Configuring video settings  
The image looks stretched or fuzzy when you connect your monitor to your computer.  
You must adjust the operating systems display settings to match your monitors optimal  
(native) 1680 × 1050 setting. For information on adjusting settings in Windows, see  
Changing color depth and screen resolution” on page 10.  
You do not see 1680 × 1050 available in the Windows display control panel.  
Make sure that your video card can display at 1680 × 1050 resolution.  
This may be caused by older video drivers on your computer. See the Gateway support Web  
site (www.gateway.com) for updated video drivers for your computer. You can also go  
directly to your video cards support Web site for the most up-to-date video drivers. The Web  
sites for the major video card manufacturers are:  
When you run your games, you do not see support for widescreen displays.  
Newer games are adding support for widescreen displays as the widescreen format becomes  
more popular. Check the games Web site for updates. You can also consult the following  
Web site for specific settings and options to configure older games to support widescreen:  
Some adjustments may require you to make changes to the Windows System Registry. We  
recommend making a complete system backup before changing the System Registry.  
When you display video from a component video source, the video looks overly compressed.  
See your video devices user manual to adjust the video or TV format output to 16:9. Setting  
this option to 4:3 results in compressed video. This is done differently on all brands of video  
devices, so it is important that you read your video devices user guide or the help tools  
within your video devices software.  
You see black bars on left and right of the video.  
Touch Menu, Video Adjust, then touch  
choose Wide, Zoom, 1:1 (normal), or Panoramic modes.  
Video Scaling. To fill more of the screen,  
When you try to use Picture in Picture (PIP) component video at 480p, 720p, or 1080i, either  
no video is displayed or you see corrupted video.  
This is a normal operation of your monitor. If you want to view component video in PIP, adjust  
the video output of your external device to 480i.  
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You need to know whether you can connect the HDMI output of your external video device  
to the DVI port of your monitor.  
Important  
Although the HDMI interface supports audio, no audio is sent to your monitor. You  
must separatelyconnect the audio output of your video device to an external audio amplifier.  
Yes, you can. When using the digital connection, your video content remains completely  
digital from your external video device (such as a cable box, HD DVR, or DVD player). This  
results in a superior digital image. Also, in this configuration the PIP can support the input  
of all HD resolutions.  
Gaming  
You need to know whether you can connect your game console to this monitor.  
Yes, you can, if your game console supports HDMI or component video. Using optional video  
cables, you can connect your game console directly to your monitor. If your game console  
supports Component (YPbPr), this results in the best picture quality.  
Speaker bar does not work  
I installed the speaker bar, but no sound is coming out of the speakers.  
Make sure that the speaker bar power cord is plugged into the speaker bar power connector  
under your monitor.  
Check the position of the audio input selection switch on the left side of the speaker bar.  
If you are using HDMI as the audio and video source, make sure that the HDMI audio cable  
is connected to the HDMI audio output on your monitor. Also make sure that your HDMI audio  
source is set to PCM or Analog audio.  
I checked all the connections, but I still do not get any sound.  
Your headphone/ speaker jack may have been muted using Windows sound controls. To  
check your headphone/ speaker mute settings, click the speaker icon in the Windows taskbar,  
or click Start, Control Panel, Sounds and Audio Devices, the Volume tab, then click  
Advanced. For optimum volume control using the speaker bar, we recommend that you  
set the Windows volume mid-way between the lowest and highest setting.  
I want to plug in my headphones, but there is a headphone jack on both sides of the speaker  
bar. Which should I use?  
You can use either jack or both jacks at the same time.  
The sound coming from the speakers sounds distorted.  
Turn down the volume until the distortion disappears.  
Check the audio output volume of the sound device the speaker bar is connected to. If the  
audio devices output volume is set too high, the speaker bars sound may always be  
distorted. To adjust the audio devices output volume, see the devices user guide. To adjust  
the volume in Windows XP, click the speaker icon in the Windows taskbar, or click Start,  
Control Panel, Sounds and Audio Devices, the Volume tab, then click Advanced. For  
optimum volume control using the speaker bar, we recommend that you set the Windows  
volume mid-way between the lowest and highest setting.  
I plugged my microphone into the speaker bars microphone jack, but my computer cannot  
record any sound.  
Make sure that the speaker bars pink microphone plug is connected to the microphone jack  
on your computer.  
Your microphone jack may have been muted using Windows sound controls. To check your  
microphones mute settings, click the speaker icon in the Windows taskbar, or click Start,  
Control Panel, Sounds and Audio Devices, the Volume tab, then click Advanced.  
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Using Your Gateway Flat-Panel Monitor  
HDCP  
What is HDCP and how should you troubleshoot it?  
High-bandwidth Digital Content Protection (HDCP) is a specification developed by the Intel®  
Corporation to protect digital entertainment content that uses a digital visual interface (DVI).  
HDCP encrypts the transmission of digital content (signal) between the video source (computer,  
DVD player, or set-top box) and the digital display (monitor, digital television/ DTV, or projector).  
HDCP is not designed to prevent copying or recording of digital content, but only to protect the  
integrity of the content as transmitted.  
You see “noise” or “trash” on the screen.  
When your displays digital capabilities exceed a digital broadcast signal, the signal is  
increased (up-converted) to match the display capabilities. Up-converting can cause noise”  
or “trash.” The signal on DVI-D is HDCP encoded. Stop and restart the source to allow  
renegotiation.  
How HDCP works.  
Implementation of HDCP requires a license obtainable from the Digital Content Protection,  
LLC, which then issues a set of unique secret device keys to all authorized devices. During  
authentication, the receiving device only accepts content after it acknowledges the keys. To  
further prevent stealing of the data or line tapping, the transmitter and receiver generate  
a shared secret value that is constantly checked throughout the transmission. After  
authentication is established, the transmitter encrypts the data and sends it to the receiver  
for decryption.  
You lose the signal to the display while watching a movie on a HDCP-equipped component.  
The component must be restarted to establish renegotiation.  
For example, while watching a movie on a HDCP-enabled DVD player, you change the  
receiving device (DTV, monitor, or projector) input to watch broadcast TV, then change the  
input back to watch the DVD movie. However, you are unable to watch the movie. This is  
because when the input was changed, the receiver lost the HDCP signal. Restart the  
HDCP-enabled DVD player to allow renegotiation.  
A movie starts, but then slowly fades to static.  
The receiving device is not HDCP compatible or it is not negotiating correctly. Restart the  
video source and re-plug all video cables from the source to the TV.  
How to determine whether a component is HDCP compliant.  
If the video source device does not have a DVI or HDMI connection, it is not HDCP compliant.  
DCDi by Faroudja  
What is DCDi by Faroudja?  
DCDi® by Faroudja is a video mode algorithm that stands for Directional Correlation De-Interlacing.  
It was initially designed for fast-action video-based material. Its general purpose is to reduce  
jagged edges along diagonal lines caused by interpolation. Utilizing this algorithm, DCDi does not  
simply weave together two fields of video that match. DCDi creates new information through  
interpolation which smooths” the diagonal edges. DCDi constantly monitors edge transitions and  
fills in any of the gaps that need smoothing.  
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You have your monitor connected to your notebooks VGA port, but you see no image on  
the screen.  
You have two options:  
If your notebook supports dual displays, you can use both your notebooks display and  
this monitor in extended desktop multi-monitor mode. See Windows Help to learn how  
to enable multiple monitors.  
You can also use this monitor as your primary monitor and not use the notebooks  
screen. Notebook computers typically have an FN key combination that lets you toggle  
between your notebooks display and an externally attached display. On Gateway  
notebooks, this key combination is FN+F4. The F4 key is located along the top row of  
keys. See your notebooks user guide for more information.  
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Using Your Gateway Flat-Panel Monitor  
Specifications  
Specifications are subject to change without notice or obligation. Many products for Gateway and  
its subsidiaries are custom engineered by our suppliers to Gateway specifications and may vary  
from similarly marketed products.  
Panel size  
Panel type  
22 inches (diagonal)  
22-inch viewable  
TFT active matrix TN  
High brightness, non-glare  
Pixel resolution 1680 × 1050 (native) (60 Hz)  
Pixel pitch  
0.0111 × 0.0111 inches (0.282 mm × 0.282 mm)  
Aspect ratio 16:10  
Brightness 300 cd/ m  
Contrast ratio 1000:1  
2
Viewing angles 160° horizontal, 160° vertical  
Response time  
UltraResponse enabled: 4 ms (typical)  
UltraResponse disabled: 5 ms (typical)  
Frequency Horizontal: 48-76 KHz  
Vertical: 24-83 Hz  
Lamp type/ life  
40,000 -50,000 hours (minimum)  
Colors 16.7 million  
OSD languages English, French, Spanish, Italian, Japanese  
Connections and inputs  
Analog (VGA): 15-pin mini d-sub VGA  
Digital (DVI-D): 24-pin DVI-D (supports 480i, 480p, 720p, and 1080i)  
Includes HDCP (High-bandwidth Digital Content Protection)  
HDMI video (supports 480i, 480p, 720p, and 1080i)  
HDMI audio (output)  
Component Y Pb Pr (supports 480i, 480p, 720p, 1080i, and 1080p)  
AC power input  
Speaker bar power output  
Included cables 15-pin mini d-sub analog VGA (right-angle)  
Power  
Power consumption Normal operation: <55 W  
Standby mode: <2 W  
Off: <1 W  
Power input  
100~ 240 VAC, 50/ 60 Hz (built-in power supply)  
Certifications CSA, cUS, FCC Class B, CE, VCCI, and TCO’99 where applicable.  
Wall mount bracket  
Weight  
VESA 4 × 3.937 inches (4 × 100 mm)  
Net weight (with stand): 13.44 lbs. (6.1 kg)  
Gross weight (with packaging): 17.85 lbs. (8.1 kg)  
Dimensions 20.24 × 16.85 × 7.2 inches (514 × 428 × 182 mm)  
Temperature  
Operating: 41~ 95°F (5~ 35°C)  
Storage: -4~ 140°F (-20~ 60°C)  
Humidity  
Operating: 20~ 80% (non-condensing)  
Storage: 5~ 90% (non-condensing)  
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Altitude  
Operating: 12,000 feet (3,658 m)  
Storage: 40,000 feet (12,192 m)  
Security  
Kensington lock slot  
Video modes  
Resolution  
Horizontal frequency  
(kHz)  
Vertical frequency  
Available in DVI mode  
(Hz)  
70  
60  
72  
75  
56  
60  
72  
75  
60  
70  
75  
75  
60  
75  
60  
75  
60  
75  
720 × 400  
640 × 480  
640 × 480  
640 × 480  
800 × 600  
800 × 600  
800 × 600  
800 × 600  
1024 × 768  
1024 × 768  
1024 × 768  
1152 × 864  
1280 × 1024  
1280 × 1024  
1440 × 900  
1440 × 900  
1680 × 1050  
1680 × 1050  
31.469  
31.469  
37.9  
N
Y
N
N
N
Y
N
N
Y
N
N
N
Y
N
Y
N
Y
N
37.5  
35.1  
37.879  
48.1  
46.875  
48.363  
56.5  
60.123  
67.5  
64  
80  
55.935  
70.635  
65.29  
82.3  
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Using Your Gateway Flat-Panel Monitor  
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Safety, Regulatory, and Legal  
Information  
Important safety information  
Environmental information  
Regulatory compliance statements  
Notices  
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Safety, Regulatory, and Legal Information  
Important safety information  
Warning  
Always follow these instructions to help guard against personal injury and damage to your Gateway product.  
Warning  
Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas  
of medical and dental facilities, oxygen-laden environments, or industrial facilities.  
Your Gateway product is designed and tested to meet the latest standards for safety of information technology equipment. However,  
to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are  
followed.  
Setting up your system  
Read and follow all instructions marked on the product and in the documentation before you operate your system. Retain all safety  
and operating instructions for future use.  
Do not use this product near water or a heat source such as a radiator.  
Set up the system on a stable work surface.  
The product should only be operated from the type of power source indicated on the rating label.  
If your product has a voltage selector switch, make sure that the switch is in the proper position for your area. The voltage selector  
switch is set at the factory to the correct voltage.  
Openings in the monitor case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate  
space, at least 6 inches (15 cm), around the system for ventilation when you set up your work area. Never insert objects of any kind  
into the monitor ventilation openings.  
Some products are equipped with a three-wire power cord to make sure that the product is properly grounded when in use. The  
plug on this cord will only fit into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into an outlet,  
contact an electrician to install the appropriate outlet.  
If you use an extension cord with this system, make sure that the total ampere rating on the products plugged into the extension  
cord does not exceed the extension cord ampere rating.  
Care during use  
Warning  
To prevent electric shock, never remove the cover. No user serviceable parts inside. Refer servicing to qualified  
service personnel.  
Do not walk on the power cord or allow anything to rest on it.  
Do not spill anything on the system. The best way to avoid spills is to avoid eating and drinking near your system.  
Do not expose the monitor to rain or use near water. If the monitor does get exposed to moisture, unplug it and allow it to dry for  
24 hours. Call Gateway Customer Care for advice on whether the monitor is safe to turn back on.  
When the monitor is turned off, a small amount of electrical current still flows through the monitor. To avoid electrical shock,  
always unplug all power cables and modem cables from the wall outlets before cleaning the system.  
Unplug the system from the wall outlet and refer servicing to qualified personnel if:  
The power cord or plug is damaged.  
Liquid has been spilled into the system.  
The system does not operate properly when the operating instructions are followed.  
The system was dropped or the cabinet is damaged.  
The system performance changes.  
Replacement parts and accessories  
Use only replacement parts and accessories recommended by Gateway.  
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Environmental information  
EPA ENERGY STAR®  
As an ENERGY STAR Partner, Gateway has determined that this product meets or exceeds the ENERGY STAR 4.0  
performance guidelines for computer energy efficiency and power management.  
ENERGY STAR Power Management (standard in the Windows operating system) places inactive components (CPU,  
hard drives, and other components except memory) into a low-power Sleep mode. Sleep mode uses less energy to  
run your computer, saves on your energy costs, and helps protect the environment by reducing greenhouse gas  
emissions.  
Your computer was shipped with Sleep mode enabled. While your computer is in Sleep mode, the power indicator  
flashes. To use your computer after it has entered Sleep mode, move the mouse, press a key on the keyboard, or  
press the power button to wake” it up.  
For more information about the power management features of your Gateway desktop computer, see Changing power-saving  
settings” in the online User Guide.  
For more information about the power management features of your Gateway notebook, see Managing Power” in the online  
Reference Guide.  
Help  
For more information about Sleep mode in Windows Vista, click Start, then click Help and Support. Type  
sleep in the Search Help box, then press ENTER.  
Recycling  
Mercury Warning  
Lamp(s) inside this product contain mercury and must be recycled or disposed of according to local, state,  
or federal laws.  
Hg  
The product you have purchased contains extracted natural resources that have been used in the manufacturing process. This product  
may contain substances known to be hazardous to the environment or to human health.  
To prevent releases of harmful substances into the environment and to maximize the use of our natural resources, Gateway provides  
the following information on how you can responsibly recycle or reuse most of the materials in your end of life” product.  
Waste Electrical and Electronic Equipment (commonly known as WEEE) should never be disposed of in the municipal waste  
stream (residential garbage collection). The Crossed-Out Waste Bin” label affixed to this product is your reminder to  
dispose of your end of life” product properly.  
Substances such as glass, plastics, and certain chemical compounds are highly recoverable, recyclable, and reusable. You  
can do your part for the environment by following these simple steps:  
When your electrical or electronic equipment is no longer useful to you, “take it back” to your local or regional waste collection  
administration for recycling.  
In some cases, your end of life” product may be “traded in” for credit towards the purchase of new Gateway equipment. Call  
Gateway to see if this program is available in your area.  
If you need further assistance in recycling, reusing, or trading in your end of life” product, you may contact us at the Customer  
Care number listed in your products user guide and we will be glad to help you with your effort.  
Finally, we suggest that you practice other environmentally friendly actions by understanding and using the energy-saving features of  
this product (where applicable), recycling the inner and outer packaging (including shipping containers) this product was delivered in,  
and by disposing of or recycling used batteries properly.  
With your help, we can reduce the amount of natural resources needed to produce electrical and electronic equipment, minimize the  
use of landfills for the disposal of end of life” products, and generally improve our quality of life by ensuring that potentially  
hazardous substances are not released into the environment and are disposed of properly.  
For additional recycling information specific to your area, please go to www.mpccorp.com/ services/ shared/ recycle.html.  
23  
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Safety, Regulatory, and Legal Information  
Regulatory compliance statements  
United States of America  
Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15  
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These  
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment  
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause  
harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna  
Increase the separation between the equipment and receiver  
Connect the equipment to an outlet on a different circuit from that to which the receiver is connected  
Consult the dealer or an experienced radio/ TV technician for help.  
Compliance Accessories: The accessories associated with this equipment are: shielded video cable. These accessories are required to  
be used in order to ensure compliance with FCC rules.  
FCC declaration of conformity  
Model: HD2250  
Caution  
Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate  
your authority to operate the product.  
California Proposition 65 Warning  
This product contains chemicals known to the State of California to cause cancer, birth defects, and/ or other  
reproductive harm. For additional information regarding this product warning, go to www.gateway.com/ prop65.  
Responsible party:  
Gateway, Inc.  
7565 Irvine Center Drive  
Irvine, CA 92618 USA  
This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two conditions: (1) this device  
may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause  
undesired operation.  
Canada  
Industry Canada (IC) Unintentional emitter per ICES-003  
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio  
interference regulations of Industry Canada.  
Le présent appareil numérique német pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de  
Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada.  
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Notices  
© 2007 Gateway, Inc.  
All rights reserved.  
Gateway, Inc.  
7565 Irvine Center Drive  
Irvine, CA 92618 USA  
All Rights Reserved  
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or  
in any form, without prior consent in writing from Gateway.  
The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.  
These changes are incorporated in newer publication editions. Gateway may improve and/or change products described in this  
publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may  
appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway  
be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this  
manual, even if advised of the possibility of such damages.  
In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products  
it describes at any time, without notices or obligation.  
Trademark acknowledgments  
Gateway and eMachines are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other  
brands and product names are trademarks or registered trademarks of their respective companies.  
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Safety, Regulatory, and Legal Information  
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MAN HD2250 USR GDE R0 10/ 07  
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