GE Washer EWA3000 User Manual

Safety Instructions . . . . . . . . . .2  
Owner’s Manual  
WCSE6270  
WKSE6280  
WNSE6280  
WSSE6280  
WWSE6260  
EWA3000  
WLE6000  
WLE6500  
Operating Instructions  
Control Panel . . . . . . . . . . . .3–5  
Control Settings . . . . . . . . . .6, 7  
Features . . . . . . . . . . . . . . . . .8, 9  
Loading and Using  
the Washer . . . . . . . . . . . . 10, 11  
Troubleshooting Tips . . . .12–14  
Consumer Support  
Consumer Support . .Back Cover  
Warranty . . . . . . . . . . . . . . . . .15  
Write the model and serial  
numbers here:  
Model # ______________  
Serial # ______________  
You can find them in the  
upper right corner on the  
back of your washer.  
175D1807P396 49-90133 03-02 JR  
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About the washer control panel.  
GEAppliances.com  
• Select load size and  
other wash options  
• Add detergent  
• Add clothes  
• Add diluted fabric  
softener (on models  
with a fabric  
• Select wash cycle  
• Close lid  
• Push START  
softener dispenser)  
Quick Start Guide  
NOTE: When making a selection with any knob, simply point the knob anywhere within the shaded range for that setting.  
Model WCSE6270  
Model WSSE6280  
Model WWSE6260  
3
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About the washer control panel.  
Model WNSE6280  
Model WKSE6280  
Model EWA3000  
4
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Model WLE6000  
Model WLE6500  
5
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About the washer control settings.  
Color Logic  
Select the correct TEMPERATURE setting. Match the particular color below the words  
with the same color on the WASH/SPIN SPEED setting. Next, match the color again  
with the same color on the Cycle Selector knob.  
Example: Washing a load of medium soiled cotton towels and sheets.  
Choose the LOAD SIZE.  
1
Choose the TEMPERATURE setting—for this load it would be the HOT COLD  
(which is a particular color).  
2
Choose the WASH/SPIN SPEED setting that matches that color—for this load it  
would be the NORMAL FAST.  
3
Turn the Cycle Selector knob to the area that has the same color as the  
TEMPERATURE and WASH/SPIN SPEED settings you have chosen—for this load it  
would be the COTTONS area. Turn the knob to the MEDIUM setting.  
4
Load Size  
Loosely load clothes no higher than the top row of holes in the washer tub.  
The water level should just cover the clothes. Adjust the load size accordingly.  
Custom Care Wash/Spin Speeds  
The agitator moves clothes around for a cleaner wash; the basket spins later  
in the cycle to release water from the load. The Wash/Spin Speed dial sets the  
speed of both the agitator and the basket.  
Wash Speeds  
With Normal Speed, the agitator will move at a high speed for the first  
few minutes, then it slows down to a moderate speed. This gets your clothes  
clean while reducing wear on your clothing. Use for cottons, denims and  
play clothes.  
With Gentle Speed, the agitator moves slower. Use for delicate and  
knit items.  
With Handwash, the agitator will move slowly and will pause for periods to  
allow the clothes to soak. Use for items labeled handwash.  
With Casuals, the agitator will agitate and then pause to soak your clothes.  
It provides a gentler way to wash your wrinkle-free and permanent press items  
and knits.  
Spin Speeds  
The Fast spin speed is for normal items. Use it to remove more water from  
your clothes to allow them to dry faster in the dryer.  
The Slow spin speed is for delicate items like sweaters and lingerie. When  
using Slow spin speed, clothes will be less dry than when using Fast spin speed.  
Temperature  
Select the water temperature for the wash and rinse cycles. Always follow  
fabric manufacturer’s care label or instructions when laundering.  
6
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Wash Cycle  
The wash cycle controls the length of the washing process. The knob can be turned in either  
direction. Turning the Cycle Selector knob after starting a cycle will stop the washer and reset  
the cycle to the new selection. Press START to begin the new cycle selection.  
REMEMBER: When  
choosing the cycle, the  
Cycle Selector knob can  
be pointed anywhere  
within the shaded range  
for the cycle setting.  
The Cycle Indicator Lights show what stage the washer is in. The wash time is the length of the  
wash agitation. The 6 MIN light will remain lit during drain and spin. When the Selector knob  
is set to a new cycle the Indicator Lights will flash momentarily, showing what stages the cycle  
will go through. On models without an AUTO SOAK option, the SOAK light will not light up.  
The chart below will help you match the wash cycle setting with your clothing.  
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.  
EASY CARE For wrinkle-free and permanent press items, and knits.  
HANDWASH For items labeled handwashable with light soils. Provides period of agitation and soak during  
wash and rinse.  
CASUALS For wrinkle-free and permanent press items, and knits. The HEAVY cycle has three agitate/pause cycles to  
clean your heavily soiled items. The MEDIUM cycle has two agitate/pause cycles.  
DELICATES For lingerie and special-care fabrics with light to normal soil.  
QUICK RINSE For quickly rinsing chlorine, perspiration, stains, etc., out of clothes.  
15 MIN/30 MIN For very soiled clothes. Begins with a brief agitation, soaks for a specified period of time, then moves  
AUTO SOAK through the rest of the cycle automatically.  
STAIN WASH For heavily soiled or stained items. A heavy duty wash cycle with extra agitation and soak periods.  
EXPRESS WASH For lightly soiled items that are needed in a hurry. Cycle time is approximately 15 minutes, depending  
on your household water pressure.  
NOTE: Set the load size to SMALL when using Express Wash.  
START  
Press START to begin the cycle. Pressing START again or raising the lid will PAUSE the cycle  
and the Cycle indicator light will blink.  
7
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About washer features.  
Auto Soak (on some models)  
This option provides the flexibility to add a short agitation and a soaking period to  
the beginning of any selected wash cycle.  
2nd Rinse Option (on some models)  
When you use extra detergent or bleach to clean heavily soiled clothes, you may want  
to use the 2nd Rinse option. It provides a second deep cold rinse.  
Extended Spin Option (on some models)  
Use this option to extract more water from your clothes. Clothes will be drier when  
(appearance and features may vary)  
this option is selected, and will dry more quickly in your dryer.  
Signal Off Option (on some models)  
Some models have a signal that will sound at the end of the cycle. Use this option to  
turn off the signal.  
PerfecTemp (on some models)  
PerfecTemp senses the incoming water temperature and adjusts the fill water to obtain  
a more precise temperature range for all three wash temperatures. You may select cold,  
warm or hot. For example, in a Cold Wash selection, some warm water may be added  
to reach a temperature needed to better dissolve detergents. Often, detergents are not  
completely dissolved in very cold water, especially in cooler climates.  
PerfecTemp  
NOTE: PerfecTemp will not adjust the fill on WARM WASH unless the washer lid is  
closed. Be sure to start the washer after the lid is closed.  
Spot Spray (on some models)  
Provides a short spray of water to allow you to dampen clothing when you pretreat stains.  
Open the washer lid.  
1
SPOT SPRAY  
2 Press the SPOT SPRAY button. (You will see a short stream of water.)  
Dampen your soiled garment with the SPOT SPRAY option and rub your favorite  
3
pretreatment product into soiled area.  
NOTE: The SPOT SPRAY option will not work if  
the washer lid is down  
the washer tub is filling  
the water has already reached the level you selected.  
AutoTemp (on some models)  
AutoTemp senses the incoming water temperature and adjusts the cold water  
temperature to ensure that the incoming cold water is warm enough to dissolve  
the detergent. Often, detergents are not completely dissolved in very cold water,  
especially in cooler climates.  
AutoTemp  
8
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The Agitator Cap or Fabric Softener Dispenser (depending on model)  
Add water to dispenser until it  
reaches the maximum fill line.  
The agitator cap fits into the top of the  
agitator. If it accidentally comes off,  
simply put it back on.  
3
The fabric softener dispenser automatically  
releases liquid fabric softener at the  
proper time during the cycle.  
Do not stop the washer during the first spin.  
This will cause the dispenser to empty  
too soon.  
To use, follow these steps:  
Do not pour anything into the agitator if  
the agitator cap or dispenser is removed.  
Make sure dispenser is securely  
attached to agitator.  
1
Use only liquid fabric softener.  
2
Pour into dispenser, using amount  
recommended on package.  
Never pour fabric softener directly on  
clothes. It may stain them.  
Cleaning the Fabric Softener Dispenser  
1 Remove the dispenser from the top of the agitator.  
Separate the dispenser cup from the cover by grasping the top and pushing  
down on the inside of the cup with your fingers. Dispenser cup will pop free  
from the cover.  
2
To clean the dispenser, soak both the dispenser cup and the dispenser cover  
in the following solution:  
3
1 US gallon (3.8 liters) warm water  
1/4 cup (60 ml) heavy-duty liquid detergent  
1 cup (240 ml) bleach  
Separate for cleaning.  
If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use  
a stiff brush; you may roughen the surface of the dispenser.  
4
5 Rinse and reassemble dispenser. Place dispenser back on the agitator.  
Liquid Bleach Dispenser  
The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.  
1 Check clothing care labels for special instructions.  
2 Measure liquid bleach carefully, following instructions on the bottle.  
Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.  
Do not pour powdered bleach into bleach dispenser.  
Before starting the washer, pour measured amount of bleach directly into  
bleach dispenser. Avoid splashing or over-filling dispenser. If you prefer to  
use powdered bleach, add it into the wash basket with your detergent.  
3
Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover.  
Mixing can produce a toxic gas which may cause death.  
9
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Loading and using the washer.  
Always follow fabric manufacturer’s care label when laundering.  
Sorting Wash Loads  
Sort by color (whites, lights, colors), soil level,  
fabric type (sturdy cottons, easy care, delicates),  
and whether the fabric produces lint (terry  
cloth, chenille), or collects lint (velveteen,  
corduroy).  
Proper Use of Detergent  
Add detergent and start the washer before  
adding clothes so that the detergent can  
work effectively. Using too little or too much  
detergent is a common cause of laundry  
problems.  
You can use less detergent if you have soft water,  
a smaller load, or a lightly soiled load.  
Loading the Washer  
Load dry items loosely, no higher than the top  
row of holes in the washer basket. When loading  
wet items make sure you set the load/water level  
high enough to allow the items to move freely.  
Water level should just cover the clothes. To add  
items after washer has started, lift the lid and  
submerge additional items next to the agitator.  
Do not wrap long items like sheets or pants  
around the agitator.  
Do not wash fabrics containing flammable  
materials (waxes, cleaning fluids, etc.).  
Agitation will not start with the lid up.  
10  
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Care and Cleaning of the Washer  
Wash Basket: Leave the lid open after washing to  
Moving and Storage: Ask the service technician to  
allow moisture to evaporate. If you want to clean the remove water from drain pump and hoses. See the  
basket use a clean soft cloth dampened with liquid  
detergent, then rinse. (Do not use harsh or gritty  
cleaners.)  
Installation Instructions packed with product for  
information on how to reinstall the shipping rod to  
keep the tub stationary when moving the washer.  
For more information, visit GEAppliances.com, or  
call 800.GE.CARES (800.432.2737). Do not store  
the washer where it will be exposed to the weather.  
Fill Hoses: Hoses connecting washer to faucet  
should be replaced every 5 years.  
Lint Filter: The lint filter is located under the  
agitator. It is self-cleaning and requires no  
maintenance.  
Long Vacations: Be sure water supply is shut off at  
faucets. Drain all water from hoses if weather will  
be below freezing.  
Exterior: Immediately wipe off any spills.  
Wipe with damp cloth. Try not to hit surface  
with sharp objects.  
Fabric Care Labels  
Below are fabric care label “symbols” that affect the clothing you will be laundering.  
WASH LABELS  
Machine  
wash  
cycle  
Normal  
Permanent Press/  
wrinkle resistant  
Do not wash  
Do not wring  
Gentle/  
delicate  
Hand wash  
Water  
temperature  
Hot  
(50°C/120°F)  
Warm  
(40°C/105°F)  
Cold/cool  
(30°C/85°F)  
DRY LABELS  
Tumble  
dry  
Do not dry  
Dry  
Normal  
(used with  
Permanent Press/  
wrinkle resistant  
Gentle/  
delicate  
Do not tumble dry  
do not wash)  
Heat  
setting  
High  
Medium  
Low  
No heat/air  
Special  
instructions  
Dry flat  
Line dry/  
hang to dry  
In the shade  
Drip dry  
BLEACH LABELS  
Bleach  
symbols  
Any bleach  
(when needed)  
Do not bleach  
Only non-chlorine bleach  
(when needed)  
11  
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Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the charts on the following pages, or  
visit GEAppliances.com. You may not need to call for service.  
PERFECTEMP/AUTOTEMP Possible Causes  
What To Do  
PerfecTemp or AutoTemp  
wash temperature  
is incorrect  
The washer is in a cold rinse cycle This normal. The PerfecTemp and AutoTemp features  
are designed not to activate during a cold rinse cycle  
to improve the energy efficiency of your washer.  
(Review PerfecTemp  
and AutoTemp in the  
“About washer  
All the water in your household  
water heater has been used  
Wait until the water in the water heater is heated to the  
correct temperature.  
features” section)  
WATER  
Possible Causes  
What To Do  
Too many suds  
Type of detergent  
Switch to a lower sudsing detergent brand and follow  
instructions on package.  
Very soft water  
Try less detergent.  
Too much detergent  
Measure your detergent carefully. Use less soap if you  
have soft water, a smaller load, or a lightly soiled load.  
Water leaks  
Fill hoses or drain hose is  
improperly connected  
Make sure hose connections are tight at faucets and  
rubber washers are installed. Make sure end of drain  
hose is correctly inserted in and secured to drain facility.  
Household drain may  
be clogged  
Check household plumbing. You may need to call  
a plumber.  
Constant water pressure  
to the fill hoses at the  
water source  
Tighten hoses at the faucets and turn the water off after  
each use.  
Check condition of the fill hoses; they should be  
replaced every 5 years.  
Using too much detergent  
in washer  
Use less detergent. Use less soap if you have soft water,  
a smaller load, or a lightly soiled load.  
Water temperature  
is incorrect  
Control is not set properly  
Check water temperature control and adjust.  
Water supply is turned off  
or improperly connected  
Turn both hot and cold faucets fully on and make sure  
hoses are connected to correct faucets.  
Water valve screens are  
stopped up  
Turn off the water source and remove the water  
connection hoses from the upper back of the washer.  
Use a brush or toothpick to clean the screens in the  
machine. Reconnect the hoses and turn the water back on.  
House water heater is  
not set properly  
Make sure house water heater is delivering water  
at 120°F–140°F(48°C–60°C).  
Water pumped out before  
cycle is complete  
Lid lifted or cycle was put in  
pause for over 24 hours  
Reset cycle.  
Water won’t drain  
Drain hose is kinked or  
improperly connected  
Straighten drain hose and make sure washer is not  
sitting on it.  
Top of drain outlet should be less than 8 ft (2.5 m)  
above floor.  
Washer pauses in cycle  
The HANDWASH or CASUALS  
cycle was chosen  
This is normal. The washer alternates between agitate  
and soak during the HANDWASH and CASUALS cycles to  
get your clothes cleaner with less wear.  
12  
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OPERATION  
Possible Causes  
What To Do  
Washer won’t operate  
Washer is unplugged  
Make sure cord is plugged securely into a working outlet.  
Turn both hot and cold faucets fully on.  
Check controls.  
Water supply is turned off  
Controls are not set properly  
Lid is open – safety feature  
prevents agitation and spinning  
when lid is up  
Close lid and reset cycle, to the beginning if necessary.  
Circuit breaker/fuse is  
tripped/blown  
Check house circuit breakers/fuses. Replace fuses or  
reset breaker. Washer should have separate outlet.  
Electronics need to be reset  
Unplug washer, wait 2 minutes, plug back in, and  
press START.  
START was not pressed  
Press START.  
PERFORMANCE  
Clothes too wet  
Possible Causes  
What To Do  
Incorrect spin cycle  
selected  
Make sure the spin cycle selected matches the load you  
are washing. Some fabrics will feel wetter when rinsed  
with cold water.  
Colored spots  
Incorrect use of fabric  
softener  
Check fabric softener package for instructions and follow  
directions for using dispenser.  
Pretreat stain and rewash.  
Dye transfer  
Sort whites or lightly colored items from dark colors.  
Grayed or yellowed  
clothes  
Not enough detergent  
Hard water  
Use more detergent (especially with larger loads).  
Use a water conditioner like Calgon brand or install  
a water softener.  
Water is not hot enough  
Washer is overloaded  
Make sure water heater is delivering water at  
120°F–140°F (48°C–60°C).  
Select load size to match clothes load.  
Detergent is not  
dissolving  
Add detergent as wash basket fills with water before  
you load clothes.  
Dye transfer  
Sort clothes by color. If fabric label states wash separately,  
unstable dyes may be indicated.  
Lint or residue on  
clothes  
Clothes are air or line dried  
If you do not dry your clothes with a clothes dryer, your  
clothes may retain more lint.  
Incorrect sorting  
Separate lint producers from lint collectors.  
Washing too long  
Wash small loads for a shorter time than larger loads.  
Detergent not dissolving  
Add detergent as wash basket fills with water, before you  
load clothes.  
Try a liquid detergent.  
Use warmer water temperature.  
Overloading  
Load clothes no higher than the top row of holes in the  
washer tub.  
Make sure load size selector matches clothes load size.  
Incorrect use of fabric softener  
Check fabric softener package for instructions  
and follow directions for using dispenser.  
13  
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Before you call for service…  
Troubleshooting Tips  
PERFORMANCE (cont.)  
Pilling  
Possible Causes  
What To Do  
Result of normal wear on  
poly-cotton blends and  
fuzzy fabrics  
While this is not caused by the washer, you can slow the  
pilling process by washing garments inside out.  
Snags, holes, tears, rips  
or excessive wear  
Pins, snaps, hooks, sharp  
buttons, belt buckles,  
zippers and sharp objects  
left in pockets  
Fasten snaps, hooks, buttons and zippers.  
Remove loose items like pins, objects in pockets  
and sharp buttons.  
Turn knits (which snag easily) inside out.  
Undiluted chlorine bleach  
Check bleach package instructions for proper amount.  
Never add undiluted bleach to wash or allow clothes  
to come in contact with undiluted bleach.  
Chemicals like hair bleach  
or dye, permanent wave  
solution  
Rinse items that may have chemicals on them  
before washing.  
Wrinkling  
Improper sorting  
Avoid mixing heavy items (like work clothes) with  
light items (like blouses).  
Try a fabric softener.  
Overloading or  
incorrect water level  
Load your washer so clothes have enough room  
to move freely.  
Incorrect wash and  
dry cycles  
Match Cycle selection to the type of fabric you are  
washing (especially for easy care loads).  
Repeated washing in  
water that is too hot  
Wash in warm or cold water.  
NOISE  
Possible Causes  
What To Do  
Washer is noisy  
Washer is uneven  
To level the front of the washer, adjust the front leveling  
legs by rotating the individual leg in the proper direction  
for up or down. To level back of washer, lift back of  
machine 4(11 cm) and set down.  
Washer load is  
unbalanced  
Press PAUSE to stop the washer, open the lid  
and redistribute the load evenly. Close the lid and  
press START.  
Shipping rod is still assembled  
in unit  
To remove shipping rod from washer, pull yellow tag and  
attached rod from the bottom right-hand side of washer.  
Washer is sitting too close  
to wall (causes knocking  
during cycle)  
Pull washer away from the wall; about 4(11 cm)  
is needed.  
OTHER  
Possible Causes  
What To Do  
Labels on the exterior  
of the washer will not  
peel off cleanly  
Occasionally the adhesive  
used on the labels does  
not release cleanly  
Use a hair dryer set at the lowest heat setting, directing  
the air at the label for a short amount of time. This will  
release the adhesive easily, without damaging the surface  
of the washer.  
14  
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GE Washer Warranty.  
All warranty service provided by our Factory Service Centers,  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
or an authorized Customer Care® technician. To schedule service,  
on-line, 24 hours a day, visit us at GEAppliances.com, or call  
800.GE.CARES (800.432.2737).  
For The Period Of:  
We Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the washer which fails due to a defect in materials or workmanship. During  
this full one-year warranty, GE will also provide, free of charge, all labor and related  
service to replace the defective part.  
Second through Fifth Year  
From the date of the  
original purchase  
The transmission, suspension rod and spring assembly, if any of these parts should fail due  
to a defect in materials or workmanship. GE will also replace the washer lid or cover, if  
they should rust under normal operating conditions. During this additional four-year  
limited warranty, you will be responsible for any labor or related service costs.  
Second through Tenth Year  
From the date of the  
original purchase  
The washer tub, if it should fail due to a defect in materials or workmanship. During this  
additional nine-year limited warranty, you will be responsible for any labor or related  
service costs.  
Second through Twentieth Year  
From the date of the  
original purchase  
The washer basket, if it should fail due to a defect in materials or workmanship. During  
this additional nineteen-year limited warranty, you will be responsible for any labor or  
related service costs.  
What Is Not Covered:  
Service trips to your home to teach you how to use  
the product.  
Replacement of house fuses or resetting of circuit  
breakers.  
Improper installation.  
Damage to the product caused by accident, fire, floods  
or acts of God.  
Failure of the product if it is abused, misused, or used for  
other than the intended purpose or used commercially.  
Incidental or consequential damage caused by possible  
defects with this appliance.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the  
warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you  
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or  
your state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
15  
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Consumer Support.  
GE Appliances Website  
GEAppliances.com  
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,  
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,  
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts”  
your questions, and so much more...  
Schedule Service  
GEAppliances.com  
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at  
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal  
business hours.  
Real Life Design Studio  
GEAppliances.com  
GE supports the Universal Design concept—products, services and environments that can be used by  
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and  
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen  
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call  
800.TDD.GEAC (800.833.4322).  
Extended Warranties  
GEAppliances.com  
Purchase a GE extended warranty and learn about special discounts that are available while your warranty  
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.  
GE Consumer Home Services will still be there after your warranty expires.  
Parts and Accessories  
GEAppliances.com  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their  
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or  
by phone at 800.626.2002 during normal business hours.  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause  
unsafe operation.  
Contact Us  
GEAppliances.com  
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details  
including your phone number, or write to: General Manager, Customer Relations  
GE Appliances, Appliance Park  
Louisville, KY 40225  
Register Your Appliance  
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