Kalatel CBR-PB3-WD ProBridge
Receipt Printer Interface
Product Overview & Installation Manual
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Table of Contents
1
CBR-PB3-WD ProBridge.................................................. 5
1.1
Kalatel CBR-PB3-WD Description......................................................5
Additional Equipment Provided by the Installer...................................5
Compatibility.....................................................................................5
Disclaimer.........................................................................................5
1.2
1.3
1.4
2
Before You Begin........................................................... 6
2.1
Installation Summary.........................................................................6
How to Use this Manual.....................................................................6
Kalatel Components:.........................................................................6
Installation Environment ....................................................................7
Power...............................................................................................7
2.2
2.3
2.4
2.5
3
4
5
ProBridge Diagram......................................................... 9
Connection Diagram.................................................... 11
Detailed Installation Steps.......................................... 13
5.1
5.2
PB3 Physical Installation................................................................. 13
Configuring the PB3 for POS Interface............................................. 14
6
Special Functions ........................................................ 16
6.1
6.2
6.3
Display Memory.............................................................................. 16
Demo (Simulated Message) Mode................................................... 16
Reset – Clear Memory .................................................................... 17
7
8
9
Troubleshooting........................................................... 19
Text to Camera Address.............................................. 21
Manual Switch Config.................................................. 23
9.1
Manual Dipswitch Settings Available................................................ 23
9.1.1 Baud Rate ...................................................................................... 23
9.1.2 Protocol.......................................................................................... 24
10 HyperTerminal Setup................................................... 26
10.1 Equipment Required ....................................................................... 26
10.2 Setting up the ProBridge for HyperTerminal Operation ................... 27
10.3 Manual HyperTerminal Configuration............................................... 28
11 PB3-POS with DVMRe-CD/CS Units.............................. 31
11.1 DVMRe-CS/CD Setup..................................................................... 31
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12 Cable Specifications.................................................... 33
13 Specifications.............................................................. 35
14 Warranty and Service .................................................. 36
14.1 Factory Service............................................................................... 36
14.2 Warranty......................................................................................... 36
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1CBR-PB3-WD ProBridge
1.1 Kalatel CBR-PB3-WD Description
The Kalatel CBR-PB3-WD is a specific ProBridge unit for interfacing the DVMRe
family of digital video multiplex/recorders Wayne Plus Receipt Printers (WP/RJ).
One CBR-PB3-WD is required per cash register. Where multiple cash registers
are connected to a single DVMRe unit, the individual CBR-PB3-WD’s are
interconnected via the PB3’s built-in RS-485 network.
1.2 Additional Equipment Provided by the
Installer
Installations requiring multiple CBR-PB3-WD units are interconnected via the
unit’s built-in RS-485 network, the installer will need to provide suitable length
RS-485 cable terminated with RJ-45 connectors.
1.3 Compatibility
The CBR-PB3-WD is compatible with the following DVMRe products:
DVMRe Type
DVMRe-CD/CS
Software Version
V 3.07 (and above)
V 3.20 (and above)
V 4.0 (and above)
V 4.03 (and above)
V 4.06 (and above)
PPC Version
V 3.07 (and above)
DVMRe-eZ
V 3.14 (and above)
DVMRe-CT (Triplex)
DVMRe-eZT (Triplex)
StoreSafe Advanced
N/A
N/A
N/A
To verify the software version in your unit, either note the display which identifies
the version when the unit boots-up, or view the version information by clicking the
About box in the unit’s menu system.
1.4 Disclaimer
The Kalatel ProBridge components identified within this document provide means
of capturing transaction text/data for use by the DVMRe family of digital video
recording/transmission products. The ProBridge components translate the data
into a usable format by the DVMRe and permits associating transaction data with
specific cameras. Kalatel assumes no responsibility for the amount and type of
information available, the operation, non-operation or erroneous operation of the
customer provided equipment the ProBridge connects to.
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2Before You Begin
2.1 Installation Summary
The basic steps to install the CBR-PB3-WD unit are:
1. Connect the PB3 to the Receipt Printer using the supplied cable. (If
more than two PB3 units are used, verify that proper termination is set
on each individual PB3 unit.
2. Connect the PB3 to the DVMRe-CT/eZT/StoreSafe unit using the
supplied cable (RJ45-to-RJ45). (If your unit is a DVMRe-CD/CS, the
required interconnect cable is also provided (RJ45-to-DB9 - see Section
11 for the specific requirements for the DVMRe-CD/CS).
3. On each PB3, set the Camera ID switches for each PB3 that is to be
associated with a specific camera.
4. Program the DVMRe unit to record in the way desired to meet your
specific sites.
2.2 How to Use this Manual
We recommend that at least the following pages be reviewed before attempting
an installation.
q
q
q
ProBridge 3 Diagram on page 9.
Connection Diagram on page 11.
Installation & Configuration on pages 13-15.
2.3 Kalatel Components:
(1) CBR-PB3-WD ProBridge includes:
·
·
(1) CBR-PB3-WD ProBridge unit.
(1) P/N 4310-0034B: RJ45 to RJ45 cable. Connects the ProBridge to
RS-485 Network. This cable is 6’ in length.
·
·
(1) P/N 4310-0047B: RJ45 to DB9F cable. Connects the ProBridge to
the DVMRe. This cable is 6’ in length.
(1) P/N 4310-0078A: DB9F to DB9M to DB9F ‘Y’ cable. Connects the
ProBridge to the Electronic Cash Register (ECR) and the Receipt
Printer This cable is 6’ in length.
·
·
(1) P/N 4010-0007: 12VDC 120VAC Power Supply or
(1) P/N 4010-0008: 12VDC 220VAC Power Supply.
(1) P/N 0150-0261A: Product Overview and Installation Manual.
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2.4 Installation Environment
Power: Ensure that the installation site’s AC power is stable and within the rated
voltage of the external power supply. If the site’s AC power is likely to have
spikes or dips, use power line conditioning or an Uninterruptible Power Supply.
Temperature: Observe the unit’s ambient temperature specifications when
choosing a location for the unit. Extremes of heat or cold beyond the specified
operating temperature limits may cause the unit to fail. Do not install this unit on
top of other hot equipment.
Moisture: Do not expose the unit to rain or moisture. Moisture can damage
internal components. Do not install this unit near sources of water.
RS-232 Limitations: Cable length between the POS device and the ProBridge is
limited to 50’. Cable length between the ProBridge unit and the DVMRe is also
limited to 50’. If the supplied cables are replaced by custom made cables to
address distances between components, ensure the cable is manufactured to
ANSI standards for RS-232 communication.
RS485 Limitations: If multiple PB3 units are connected to a single DVMRe unit,
the distance between the first and last ProBridge unit is limited to 3,000 feet (RS-
485 communications).
2.5 Power
The ProBridge is furnished with a power supply (110 or 240 VAC). Do not use
any other power supply with this product. The manufacturer accepts no
responsibility for damage caused by the use of any other power supply.
Make sure installation is complete and all connections are made before applying
power to the unit.
4310-0007 120VAC Power Supply
Power Supply Input
Voltage: 120 Volt AC
Tolerance: ±10%
Frequency: 60 Hz
Power Supply Output
Voltage: 12 Volt DC
Current: 110mA
Power: 1.3 Watts
Connector: 2.1mm female barrel. Center Positive
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4310-0008 220VAC Power Supply
Power Supply Input
Voltage: 220 Volt AC
Tolerance: ±10%
Frequency: 50 Hz
Power Supply Output
Voltage: 12 Volt DC
Current: 110mA
Power: 1.3 Watts
Connector: 2.1mm female barrel. Center Positive
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3ProBridge Diagram
SW1
Dipswitch 1-8
Port 1
RS232 Connection
to Triplex/DVMRe
or PC
SW2
Dipswitch 1-8
SW3
Dipswitch 1-8
Port 0
RS485 Network Bus
If multiple PB3s are
connected together
(use either connector)
SW4
Dipswitch 1-8
Port 2
Connects to ECR
and Receipt Printer
Power Supply
Connector 12VDC
Port 0 and Port 1 each have identical looping RJ45
connectors.
NOTE
Dipswitch Position Legend
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Default (Factory) Dipswitch Settings
SW1
SW2
Down
SW3
Down
SW4
1
2
3
4
5
6
7
8
Up
Up
Up
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
Up
Up
Down
Down
Down
Down
Down
Down
Down
Down
Down
Down
Down
Down
Down
Down
Down
Up
Down
Up
Up
Up
Up
Up
Down
Up
Up
The default camera assignment is for the PB3’s transaction information to be
associated with Camera 1.
Important Switch Assignments
SW1
Dipswitch 1-4 Special Functions (see Section 6)
Dipswitch 5-8 Camera Assignment
SW2
Dipswitch 1
Reserved
Dipswitch 2-4 Baud Rate
Dipswitch 5-8 Protocol
SW3
SW4
Dipswitch 1-8 Receipt Printer Device Select
Dipswitch 3
ProBridge Termination
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4Connection Diagram
ECR
Receipt
Printer
CBR-PB3-WD
DB9M
RJ45 (Port 0)
DB9F
DB9F
4310-0078A Cable
ECR
Receipt
Printer
CBR-PB3-WD
DB9M
RJ45 (Port 1)
4310-0034B Cable
RJ45 (Port 0)
DB9F
4310-0078A Cable
DB9F
RS232 Port 2
DVMRe Triplex
If the distance between the nearest register PB3 is
greater than 50’ (RS-232 distance limitation), an
additional PB3 can be added near the DVMRe
allowing RS-485 communication between the PB3
units. If there are more than (2) two PB3’s required
per installation, please verify proper termination.
NOTE
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Termination Switch
Termination is set on SW4 for PORT 0 (Dipswitch #3)
Termination is important whenever multiple PB3
units are interconnected via the unit’s built-in RS-
485 network. The default termination setting on the
ProBridge 3 unit is with termination set to ON.
Whenever there are more than two PB3’s,
termination on some of the PB3 units will change. The first PB3 and the last
PB3 on the RS-485 network will have termination set to ON (Down), all
others between these two units will have their termination set to OFF (Up).
Sample Systems Termination:
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5Detailed Installation
Steps
5.1 PB3 Physical Installation
1. Disconnect the existing Receipt Printer cable from the back of the POS
system and install the ECR Interconnect Cable (4310-0078A) to the
Receipt Printer as shown on page 11.
2. Reconnect the Receipt Printer Cable to one of the D9F connectors on
the ECR Interconnect Cable as shown
on page 11.
3. Connect the other end (DB9F) to the DB9M connector on the PB3 unit.
4. Connect the PB3 Power Supply to the unit.
If only one (1) PB3 unit (one cash register) is to be connected, skip to Step 8
below.
5. If more than one cash register interface is to be installed repeat steps 1-
4 above for each additional cash register.
6. Connect each PB3 unit together by using an RS-485 cable with RJ-45
connectors on each end. Connect to either receptacle on Port 0 to
interconnect the PB3 units using an “in” and “out” method. (For details
on the RS-485 cable, review the cable specifications in Section 13).
Note: This cable shall be provided by the installer.
7. Confirm that each PB3 has the proper termination setting per the
instructions on page 12.
8. Connect all ECR cameras to their associated inputs on the DVMRe unit
(ECR#1 = Camera 1 Input, ECR#2 = Camera 2 Input….)
9. Connect the PB3 closest to the DVMRe using the supplied cable (4310-
0043B) from Port 1 (RJ45 outer receptacle) of the PB3 to the RS232/2
port on the DVMRe unit.
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5.2 Configuring the PB3 for POS Interface
1. Associating ECR data to a specific camera.
Dipswitches 5-8 on SW1 are used for assigning an
ECR’s transaction text to a specific camera.
Please refer to Section 8 for the specific dipswitch
camera assignments. The default setting is for
switches 5-8 to be all OFF (All switches Up =
Camera 1).
2. Program the DVMRe for the desired recording functions based upon
the presence of transaction text. In addition make sure the RS-232 port
on the DVMRe is configured correctly set via the DVMRe Setup Menus:
a. COMMUNICATIONS>RS-232>PORT (1 OR 2)>19200
i. Port 2 is used if DVMRe-CT/eZT/StoreSafe
ii. Port 1 is used if DVMRe-CS/CD/eZ
Transaction text is captured with video regardless of the
recording mode (Time-Lapse, Time-Lapse + Event, or Event
NOTE
Only). If Time-Lapse + Event or Event Only recording
modes must have at least one (1) second set for the pre-
event duration.
3. Process several POS transactions at the Cash Register.
a. To verify proper operation with a DVMRe-CT/eZT/StoreSafe
unit:
i. Select full-screen on the Main Monitor (A) the camera
associated with a PB3 unit. Press the camera button
until the text box window appears in the display.
ii. The text box will display any transaction data as it is
passed to the PB3 unit from the POS device. Be
aware that some POS devices only send transaction
data until the end of the transaction (when the receipt
is printed).
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iii. If the unit fails to display transaction text, please go to
the troubleshooting section of this manual.
b. To verify proper operation using a DVMRe–CS/CD/eZ, please
refer to Section 11.
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6Special Functions
If these settings are used, they must be turned off before normal
transaction processing will resume.
NOTE
6.1 Display Memory
This setting displays all internal memory settings through Port 1 on the text box
window of the selected camera on a DVMRe Triplex. This allows you to quickly
check what settings are in your unit.
To access this mode:
SW1
1
2
3
4
Down
Down
Up
Up
To exit this mode, return the dipswitches to the following position:
SW1
1
2
3
4
Up
Up
Up
Up
6.2 Demo (Simulated Message) Mode
This setting permits the PB3 to send a simulated ATM transaction message to
the DVMRe/Triplex. This is useful for either for troubleshooting or for
demonstrating PB3 functionality without having an ATM connected.
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As a troubleshooting tool, this element allows you to verify that the PB3 is able to
send messages and have the DVMRe correctly capture data coming from the
PB3. In this mode, if text can be received and displayed, yet when attempting to
process ECR data fails, then some other problem exists with respect to the ECR
connection (cabling) or interface setup.
To access this mode:
SW1
1
2
3
4
Down
Down
Up
Down
To exit this mode return the dipswitches to the following position:
SW1
1
2
3
4
Up
Up
Up
Up
6.3 Reset – Clear Memory
This is primarily a troubleshooting tool that allows the user to clear the non-
volatile memory of all settings. This will restore all factory defaults as a first step
to reconfiguring the unit.
To access this mode:
SW1
1
2
3
4
Down
Down
Down
Down
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To exit this mode return the dipswitches to the following position:
SW1
1
2
3
4
Up
Up
Up
Up
Power must be cycled OFF and then ON to the ProBridge unit before
the reset command will take effect.
NOTE
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7Troubleshooting
If you are unable to verify capture of transaction text, do the following:
1. Check that each device is properly powered.
2. Check that the ECR to Camera address is correctly programmed SW1.
3. Check that all cables and cable connections are correct
4. If data is being displayed but is not intelligible, the likelihood is that the
baud rate is different than the default value for the selected register.
Check with the baud rate settings for the Receipt Printer on your POS
system.
To change the Baud Rate, the available settings are controlled via the
dipswitch settings on SW2 (dipswitches 2-4).
Legend:
Up (Off) = U
Down (On) = D
SW2
Switch Setting
Baud Rate
2
3
4
Port 2
1200
2400
4800
9600
14.4k
19.2k
38.4k
U
U
U
U
D
D
D
U
U
D
D
U
U
D
U
D
U
D
U
D
U
5. If the DVMRe is not receiving data at all, you can use a built-in
demonstration text message to verify that the PB3 is passing data to the
DVMRe (see Section 6.2 for demo mode).
a. Remember to return the dipswitches to the normal mode
(Demo mode off).
6. If you are still unable to get the Interface to work, please contact Kalatel
Technical Support.
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7. Section 4 contains all of the default Jumper Settings, if it is necessary
for you to manually configure the interface.
Troubleshooting Guide
Problem
Solution
Red LED is not
illuminated
Check to make sure the power transformer is plugged
in properly.
Replace power transformer.
Cannot display
demo text
Make sure the Triplex is showing the text box on
Monitor A.
Dip switch setting should be SW1: ON ON OFF ON
Check that the serial cable is plugged into Port
RS232/2 on the Triplex and Port 1 of the PB3 with the
RJ45 to RJ45 cable (4310-0034B).
Ensure the baud rate for Port 2 (RS232) on the Triplex
is set to 19200 bps.
Ensure camera addresses are set correctly.
Check cable connection.
Cannot connect
with HyperTerminal
Ensure the computers com port is enabled in the
system bios and Windows control panel.
Verify HyperTerminal’s communication settings are
19200, 8, N, 1, no flow control.
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8Text to Camera Address
This section contains dipswitch settings for associating a
specific Cash Register’s transaction text with a specific
camera on the DVMRe unit.
SW1 - Dipswitches 5-8
Dipswitches 5 thru 8 on SW1 assigns transaction text for that cash register’s
PB3 unit to a specific camera on the DVMRe.
Legend:
Off = (Up)
On = (Down)
SW1
Dipswitch 5- 8
Camera Assignment
Dipswitch Numbers
Camera #
5
6
UP
7
8
1
2
UP
UP
UP
UP
UP
UP
DOWN
UP
3
UP
UP
DOWN
DOWN
UP
4
UP
UP
DOWN
UP
5
UP
DOWN
DOWN
DOWN
DOWN
UP
6
UP
UP
DOWN
UP
7
UP
DOWN
DOWN
UP
8
UP
DOWN
UP
9
DOWN
DOWN
DOWN
10
11
UP
UP
DOWN
UP
UP
DOWN
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SW1
Dipswitch 5- 8
Camera Assignment
Dipswitch Numbers
Camera #
5
6
7
8
12
13
14
15
16
DOWN
DOWN
DOWN
DOWN
DOWN
UP
DOWN
UP
DOWN
UP
DOWN
DOWN
DOWN
DOWN
UP
DOWN
UP
DOWN
DOWN
DOWN
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9 Manual Switch Config
Manual configuration should only be used if the “POS Device Selection” does
not conform to your specific device because baud rates or protocols are
slightly different than the default values for the selected device.
9.1 Manual Dipswitch Settings Available
q
Camera Address (SW1 – Dipswitches 5-8)
– see Section 8
q
q
Baud Rate (SW2 – Dipswitches 2-4)
Protocol (SW2 – Dipswitches 5-8)
9.1.1
Baud Rate
Legend:
Up (Off) = U
Down (On) = D
SW2
Switch Setting
Baud Rate
2
3
4
Port 2
1200
2400
4800
9600
14.4k
19.2k
38.4k
U
U
U
U
D
D
D
U
U
D
D
U
U
D
U
D
U
D
U
D
U
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9.1.2
Protocol
Legend:
Up (Off) = U
Down (On) = D
SW2
Switch Setting
5
6
7
8
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
Protocol: Asynchronous
Parity: Even
U
D
U
D
Code: 8-Bit ASCII
Mode: 1 Stop Bit
Protocol: Asynchronous
Parity: Odd
U
U
U
U
U
D
U
U
U
U
U
D
D
U
U
U
D
U
D
U
Code: 8-Bit ASCII
Mode: 1 Stop Bit
Protocol: Asynchronous
Parity: None
Code: 8-Bit ASCII
Mode: 1 Stop Bit
Protocol: Asynchronous
Parity: Even
Code: 7-Bit ASCII
Mode: 1 Stop Bit
Protocol: Asynchronous
Parity: Odd
Code: 7-Bit ASCII
Mode: 1 Stop Bit
Protocol: Asynchronous
Parity: None
Code: 7-Bit ASCII
Mode: 1 Stop Bit
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SW2
Switch Setting
5
6
7
8
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
q
Protocol: Asynchronous
Parity: Even
D
U
D
D
Code: 8-Bit ASCII
Mode: 2 Stop Bit
Protocol: Asynchronous
Parity: Odd
D
D
D
U
U
U
U
U
D
D
D
U
U
D
D
U
D
U
D
U
Code: 8-Bit ASCII
Mode: 2 Stop Bit
Protocol: Asynchronous
Parity: None
Code: 8-Bit ASCII
Mode: 2 Stop Bit
Protocol: Asynchronous
Parity: Even
Code: 7-Bit ASCII
Mode: 2 Stop Bit
Protocol: Asynchronous
Parity: Odd
Code: 7-Bit ASCII
Mode: 2 Stop Bit
Protocol: Asynchronous
Parity: None
Code: 7-Bit ASCII
Mode: 2 Stop Bit
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10 HyperTerminal Setup
Manual configuration can also be completed using Windows HyperTerminal in
lieu of the dipswitches. Manual configuration should only be used if the “POS
Device Selection” does not conform to your specific device because baud
rates or protocols are slightly different than the default values for the selected
device.
10.1 Equipment Required
q
(1) Windows 98/NT/2000/XP Desktop or Laptop PC.
(1) DB9F to RJ45 cable (included with your unit).
q
Configuration using Windows HyperTerminal uses
the supplied RJ45-to-DB9 cable provided with
your unit. Disconnect the PB3 unit from the
DVMRe and hook-up the cable as follows:
The RJ45 end connects to the outside receptacle
of Port 1 of the PB3 unit and the DB9 end
connects to your PC’s COM Port (typically
COM1).
IMPORTANT: If you program the ProBridge via
HyperTerminal you must BACKUP (Save) the
program information via the BACKUP option so that
everytime the unit is powered up, the settings you
configured will be used.
NOTE
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10.2 Setting up the ProBridge for
HyperTerminal Operation
1. Start HyperTerminal and open a new Connection (FILE>NEW):
Give the connection a name and select
an Icon.
Click OK.
2. Under “Connect Using” option
select “COM1”.
3. The Com1 Properties menu will
appear. Select the following
settings to complete the setup:
a. Bits per Second = 19200
b. Data Bits = 8
c. Parity = None
d. Stop Bits = 1
e. Flow Control = None
4. Power up the ProBridge unit by
plugging in the power supply.
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10.3 Manual HyperTerminal Configuration
q
The configurable settings are:
o
o
o
o
o
o
Protocol
Baud Rate
Parity
# of Stop Bits
Charcter Set
POS Device Type
1. The following screen (or similar) will confirm that you are in HyperTerminal
programming mode.
Initializing from DIP
Switches
Kalatel ProBridge III POS
Ver: 2.10
Camera: 16
2. Once HyperTerminal mode is set up, press the “Enter” key twice. The
following menu will appear:
Main Menu
1. Exit
2. Port #2
3. Backup
To make a menu selection, enter the number of the element and press
“Enter”.
For example:
Input the following
2
ENTER
(Port #2)
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3. Setup Option 2 (Port #2)
Port #2 is an RS-232 port that connects the PB3 unit to the Receipt Printer
Interconnect Cable. The settings will vary based upon the type of Receipt
Printer in use.
Once you have selected this option, there will be multiple selections
available for each element. Entering the number for the element will switch
to the next option for that element. Continue to enter the same element
number until the desired entry appears.
The menu options are presented similar to the following screen:
RS-232 Options
1. Main Menu
2. Protocol: Async
3. Baud Rate: 9600
4. Parity: None
5. Mode: 1-stop
6. Code: 8-Bit ASCII
7. Device: Wayne Dresler
To return to the Main Menu at any time press “1” and
hit “Enter”
NOTE
a. Menu Selection 2 – Protocol Options
q
Asynchronous
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b. Menu Selection 3 – Baud Rate
Baud Rate is only used if Protocol option selected is
Asynchronous.
q
q
q
q
q
q
q
1200
2400
4800
9600
14.4K
19.2K
38.4K
c. Menu Selection 4 – Parity
q
q
q
None
Odd
Even
d. Menu Selection 5 – Mode
The available selections are:
q
q
1-Stop (bit)
2-Stop (bit)
e. Menu Selection 6 – Code (Character)
The available selections are:
q
q
7-Bit ASCII
8-Bit ASCII
f. Menus Selection 7 – Device Type
q
q
q
q
Generic Receipt Printer
Epson Printer
Citizen Printer
…other printers may be included
IMPORTANT: You must BACKUP (Save) the program
information via the BACKUP option so that everytime
the unit is powered up, the settings you configured
NOTE
will be used. Go back to the Main Menu and select element
#3 BACKUP and select the option to Save the settings.
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11 PB3-POS with DVMRe
-CD/CS Units
If the unit to be connected to the PB3 is a DVMRe-CD (Duplex) or a DVMRe-CS
(Simplex) unit, please note the following changes to the normal installation and
configuration process below.
Kalatel recommends using a DVMRe-CT (Triplex) unit to
initially connect the PB3 unit to. The on-screen text
display will make it easy to confirm successful capture of
POS transactions. Once you have confirmed proper
operation, disconnect the Triplex unit and hook-up the
Duplex (or Simplex) unit as indicated below.
NOTE
Alternatively, you can confirm configuration using a
Laptop/PC running Windows HyperTerminal.
11.1 DVMRe-CS/CD Setup
Follow the installation steps in Section 5.1 through step number 8:
Connecting the PB3 to a DVMRe-CS/CD:
The PB3 connects to either RS-232/1 or RS-232/2 port of the DVMRe-
CD/CS depending on if a modem is installed on RS-232/1 port.
a. NO MODEM
i. ProBridge Port #1 (RJ45) connects to RS-232/1 Port of
the DVMRe-CD/CS using the supplied RJ45 to DB9F
cable.
ii. The DVMRe communications port needs to be
programmed as follows:
Communications>RS-232>Port 1 > ATM Activate
b. MODEM (Connected to RS-232/1 Port of DVMRe-CD/CS)
i. ProBridge Port #1 (RJ45) connects to RS-232/2 Port of
the DVMRe-CD/CS using a RJ45 to DB9M cable. The
provided RJ45 to DB9F cable can be used provided a
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gender changer is added to match the DB9M connector
needed for the port on the DVMRe-CD/CS.
ii. Modem must be configured for Port 1. The menu setup is:
Communications>RS-232>Port 1> POTS.
iii. The unit will have to be opened and a specific jumper
setting set to allow text insertion on RS-232/2 Port.
Contact Kalatel Tech Support for instructions on
configuring the PORT 2 for text insertion.
Transaction text is captured with video regardless of recording
mode (Time-Lapse, Time-Lapse+Event or Event only). If Time-
Lapse+Event or Event only recording modes must have at least
one second set for the pre-event duration.
NOTE
Final Testing
After hooking up the Duplex or Simplex unit, have some POS transactions
generated. Allow sufficient time (2-3 minutes) before stopping recording and
performing a text search from the DVMRe-CD/CS unit. Search for events based
upon text and place a “*” in the text field and then select “Start Search”. All
captured Cash Register transactions will be displayed in the list.
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12 Cable Specifications
ProBridge to Triplex (DVMRe-CT)
Part Number : 4310-0034B
Pin 8:
Pin 8:
Communication Type: RS232
Connector Type: RJ-45, RJ-45
Pin 7: Common
Pin 6: A-
Pin 7: Common
Pin 6: A-
Pin 5: Rcv
Pin 4: Tx
Pin 5: Rcv
Pin 4: Tx
Cable Required: 5 Foot RJ-45 to RJ-45
Triplex RS232 Cable (Supplied).
Pin 3: A+
Pin 2:
Pin 3: A+
Pin 2:
Pin 1: Common
Pin 1: Common
Connects ProBridge to DVMRe-CT.
RJ-45
Connector
RJ-45
Connector
to Triplex
to PB3
RJ-45 Connector
RJ-45 Connector
ProBridge to DVMRe (DVMRe-CD/S)
Part Number : 4310-0047B
Pin 9
Communication Type: RS232
Pin 8
Pin 8
Pin 7
Pin 7
Connector Type: RJ-45 ,DB9F
Pin 6
Pin 6
Pin 5: Common
Pin 5: Common
Pin 4
Cable Required: 6 Foot RJ-45 to DB9F
Pin 4
RS232 Cable (Supplied). Connects
ProBridge to DVMRe-CD/CS.
Pin 3: Rcv
Pin 3: Rcv
Pin 2: Tx
Pin 1
Pin 2: Tx
Pin 1
NOTE: This cable also used for
Programming ProBridge via Windows
RJ-45
DB-9F
Connector
Connector
to PB3
to Duplex
HyperTerminal
RJ-45 Connector
DB9F Connector
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ProBridge to ProBridge Cable
Part Number : Installer Provided
Pin 8:
Pin 8:
Communication Type: RS-485
Connector Type: RJ45, RJ45
Pin 7: Common
Pin 6: A-
Pin 7: Common
Pin 6: A-
Pin 5: Rcv
Pin 4: Tx
Pin 5: Rcv
Pin 4: Tx
Cable Required: RS-485 Interconnect
Cable (up to 3,000’)). Interconnects
multiple PB3’s in a RS485 network.
Pin 3: A+
Pin 3: A+
Pin 2:
Pin 2:
Pin 1: Common
Pin 1: Common
RJ-45
Connector
RJ-45
Connector
RJ45 Connector
RJ45 Connector
ProBridge to ECR and Receipt Printer
Pin 9
Pin 9
Pin 8
Pin 7
Pin 6
Pin 5
Pin 4
Pin 3
Pin 2
Pin 1
Part Number : 4310-0078A
Pin 8
Pin 7
Communication Type: RS232
Pin 6
Pin 5
Pin 4
Connector Type: DB9F to DB9M to
DB9F.
Pin 3
Pin 2
Pin 1
Cable Required: 6 Foot RS232 Cable
(Supplied). Connects PB3 to the ECR
DB9F
DB9M
and the Receipt Printer.
Pin 9
Pin 8
Pin 7
Pin 6
Pin 5
Pin 4
Pin 3
Pin 2
Pin 1
DB9F
Connector
DB9F Connector
DB9F and DB9M Connector
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13 Specifications
Physical
Housing
Metal enclosure.
Dimensions
(W x L x H)
4.0” x 7.0” x 1.0”. (100mm x
175mm x 25 mm)
Nominal Weight
Shipping Weight
4.8 oz (136 g)
1 lb (453 g) packaged, including
the external AC power supply and
manual.
Color
Black.
Environmental
Temperature
0 to 40 °C, operating.
Relative Humidity
90%, non-condensing.
Electrical
AC Power
Voltage Range:
Current:
External AC power supply included.
110 to 240 VAC + 10%
200 mA
DC Power
DC jack, positive center.
Power Supply Voltage: 12 VDC
Current:
Power:
110 mA
1.5 W
All specifications are subject to change without notice. Kalatel
believes that all specifications are correct, however no liability is
assumed for omissions or errors.
NOTE
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14 Warranty and Service
14.1 Factory Service
If the unit requires factory service, contact the dealer who supplied the unit to you for the
correct procedures on returning the unit to the factory or the nearest factory service center.
If the dealer is not available, contact the manufacturer of the unit as detailed below and
request a Return Material Authorization number (RMA). The unit’s serial number must be
provided before an RMA number can be issued. Units returned to the factory for service
must have freight and insurance prepaid, and must show the RMA number clearly on all
shipping documents. The failure symptoms must be clearly described by the operator and
enclosed with the unit together with a copy of the original supplier’s invoice. Failure to
comply with these instructions will delay service of the unit, and may result in the unit not
being accepted by the Repair Center.
Factory Address
Kalatel
Attention: Repair Center
3197-C Airport Loop Drive
Costa Mesa, CA 92626
United States of America
Telephone: 800-343-3358 (7:00 AM to 4:30 PM, Pacific Time)
In Oregon: 541-754-9133
Fax: 541-754-7162 (24 hours a day)
For warranty information, see the following page.
14.2 Warranty
Kalatel warrants all of its equipment for three years from the date of purchase. This
warranty covers any defects in materials and workmanship. Equipment failures that are due
to improper installation, modification, abuse, or acts of nature will not be covered by this
warranty. The repair department will evaluate all equipment returned for repair to determine
warranty coverage. The Tech Support Manager will resolve any questions that may arise
during evaluation to make a final determination.
Note: The three-year warranty does not apply to the following products:
MobileView® and the monitor CRT, which carry a 12-month warranty from the date of
purchase.
The warranty specifically covers any defects in material and workmanship and does not
cover equipment that has been abused, damaged, or modified.
For all warranty repairs, Kalatel will cover all costs, including parts, labor, and shipping.
Repaired equipment will be returned via the same method of shipment in which it was
received. If a customer requests a faster return shipment, the difference will be charged.
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For all non-warranty repairs, the customer will be billed for parts, labor, and shipping.
Labor will be billed in half-hour increments.
Note: Customers requesting an estimate prior to repair will be notified by phone. If they
cannot be reached, they will be notified by fax. If we are unable to reach the contact person
for repair authorization after one phone attempt and two fax attempts, the equipment will be
returned without being repaired. We will hold equipment no longer than two weeks.
Advance Replacement Policy
When an advance replacement is required, we will send the customer replacement
equipment from our stock and receive the returned product in exchange. The received
equipment will be evaluated and the repair department will determine whether it is a
warranty replacement. If it is non-warranty, see our repair policy above for details. The
following guidelines will be used for all advance replacements:
·
·
·
Fewer than 45 days from purchase, Kalatel will replace the product with new
equipment.
From 45 days to 1 year from purchase, Kalatel will replace the product with
refurbished equipment.
From 1 year to 3 years from purchase, the product must be sent in for repair.
Advance replacements will be sent for a fee of $100.
If you have questions about this policy, please contact Kalatel’s RMA Department at
800-469-1676.
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