GE Network Card FPC 1000 User Manual

Flarion FPC 1000 Wireless  
Network Card User Guide  
Version 1.0  
Date: 07-22-2004  
Flarion Technologies, Inc.  
Bedminster One  
135 Route 202/206 South  
Bedminster, NJ 07921  
Tel: (908) 947-7000  
Flarion Proprietary and Confidential  
2004 Flarion Technologies, Inc.  
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Preliminary Material  
TABLE OF CONTENTS  
Chapter 1.  
FPC 1000 Basics......................................................................................... 5  
About the FPC 1000 ........................................................................................... 5  
FPC 1000 Card Features and Benefits................................................................ 5  
1.1  
1.2  
2.2.1.  
General Usage Guidelines......................................................................... 16  
2.2.2.6.2 Upgrade Methods............................................................................ 26  
2.2.2.6.2.1 Over-the-Air Automatic Upgrade............................................ 26  
2.2.2.6.2.2 Over-the-Air Manual Upgrade................................................. 29  
2.2.2.6.2.3 Complete Package Uninstall and Reinstall.............................. 32  
2.2.2.7 Software Upgrade Notes....................................................................... 33  
2.2.3.  
2.2.4.  
2.3  
Removing the FPC 1000........................................................................... 34  
Removing the Antenna from the FPC 1000.............................................. 35  
Troubleshooting the FPC 1000......................................................................... 36  
Appendix A. Technical Specifications ............................................................................. 39  
A.1  
A.2  
Environmental Specifications........................................................................... 39  
Mechanical Specifications ................................................................................ 39  
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Preliminary Material  
LIST OF FIGURES  
Figure 1: FPC 1000 Wireless Network Card...................................................................... 5  
Figure 2: CD Launcher Menu........................................................................................... 10  
Figure 3: Mobility Manager Setup Screen........................................................................ 11  
Figure 4: Attaching the Standard Antenna........................................................................ 12  
Figure 5: Installing the Extended Range Antenna Kit...................................................... 13  
Figure 6: Installed Extended Range Antenna ................................................................... 14  
Figure 7: Hardware Installation (Windows XP)............................................................... 15  
Figure 8: Digital Signature Not Found (Windows 2000) ................................................. 15  
Figure 9: FMM Icon.......................................................................................................... 17  
Figure 10: FMM System Tray Icon .................................................................................. 17  
Figure 11: FMM Indicators............................................................................................... 18  
Figure 12: Connection Status and Connection Time ........................................................ 19  
Figure 13: Kilobytes Received and Sent........................................................................... 20  
Figure 14: Signal Strength and Quality Indicators ........................................................... 21  
Figure 15: Closing, Exiting and Ending ........................................................................... 23  
Figure 16: Upgrade Available Message............................................................................ 26  
Figure 17: Information Screen – Advanced Tab............................................................... 27  
Figure 18: Downloading Update Message........................................................................ 28  
Figure 19: Click OK to Update Message.......................................................................... 28  
Figure 20: Check for Upgrade .......................................................................................... 29  
Figure 21: No Files Need Updating Message................................................................... 30  
Figure 22: Update Available Message.............................................................................. 30  
Figure 23: Update Yes/No Message ................................................................................. 30  
Figure 24: Downloading Updates Message...................................................................... 31  
Figure 25: Click OK to Update Message.......................................................................... 31  
Figure 26: Antenna Aligned with the FPC 1000 .............................................................. 35  
Figure 27: Antenna Grips.................................................................................................. 35  
LIST OF TABLES  
Table 1: Hardware Requirements for the FPC 1000........................................................... 9  
Table 2: FPC 1000 Troubleshooting Table (for Notebook Usage)................................... 36  
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FPC 1000 Basics  
Chapter 1. FPC 1000 Basics  
1.1 About the FPC 1000  
The Flarion® FPC 1000 is a wireless broadband network card, that enables high-speed  
wireless connectivity for subscribers. It is plug and play compatible with a standard Type  
II PCMCIA card slot. It runs on most operating systems that are available on computing  
devices such as notebook PCs (laptops) and Personal Digital Assistants (PDAs - Pocket  
PC).  
The FPC 1000 is based on FLASH-OFDM® technology, which was designed around the  
Internet Protocol.  
Figure 1: FPC 1000 Wireless Network Card  
1.2 FPC 1000 Card Features and Benefits  
The FPC 1000:  
Provides the freedom, flexibility and full mobility of wireless connectivity  
Enables the power of high-speed Internet access  
Allows for full connected mobility — even at vehicular speeds  
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Chapter 1  
1.3 FPC 1000 Applications  
Examples of applications that can be used with the FPC 1000 include:  
Email (including large file attachments)  
High-Speed Web Browsing  
Virtual Private Network (VPN) access  
File Transfer  
Online gaming  
Streaming video and audio  
Video Conferencing  
1.4 FPC 1000 Package Contents  
The Flarion FPC 1000 PC Card package includes the following:  
FPC 1000 Wireless Network Card  
Antenna  
Extended Range Antenna Cable Kit  
Installation CD, which also includes this User Guide  
Quick Start Guide  
1.5 PC Card Software  
The FPC 1000 comes with the following software:  
Flarion Mobility Manager (FMM)  
Driver software  
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FPC 1000 Basics  
1.5.1. About FMM  
Flarion Mobility Manager provides a user interface with the functionality of the PC-1000  
PC Card.  
The FMM interface includes:  
Session information  
o Connection status  
o Connection time  
o Kilobytes sent and received  
o Signal strength  
o Signal quality  
Connection functionality  
o Enable  
o Disable  
o Exit  
Upgrade functionality  
o Manual upgrade check  
o Automated upgrade  
Help information  
o On line help  
o “About” information  
1.5.2. About Driver Software  
FPC 1000 driver software establishes the interface between the device and the operating  
system.  
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Chapter 2  
Chapter 2.Using FPC 1000 with a Notebook PC  
The Flarion FPC 1000 wireless network card can be installed and used in a notebook PC,  
to provide high-speed mobile broadband connectivity.  
This chapter details procedures for using the FPC 1000 with a notebook PC, including:  
Installing the FPC 1000  
Using the FPC 1000  
Troubleshooting the FPC 1000  
2.1 Installing the FPC 1000  
WARNING  
FLARION MOBILITY MANAGER SOFTWARE NEEDS TO  
BE INSTALLED ON THE PC BEFORE INSERTING THE FPC  
1000 WIRELESS CARD INTO THE PCMCIA SLOT. THE  
APPLICATION WILL NOT WORK IF THE FPC 1000 IS  
INSERTED BEFORE THE SOFTWARE IS INSTALLED.  
Installing the FPC 1000 involves the following basic steps. Perform these steps in  
sequential order:  
Checking hardware and software requirements  
Installing Flarion Mobility Manager software  
Attaching the antenna to the PC Card  
Inserting the PC Card into the PCMCIA Slot (and automatically loading drivers)  
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Using FPC 1000 with a Notebook PC  
2.1.1. Checking Hardware and Software Requirements  
The FPC 1000 requires certain hardware and software capabilities of the notebook PC.  
Verify that the following hardware requirements are met:  
Table 1: Hardware Requirements for the FPC 1000  
Category  
Requirement  
Type II PCMCIA  
128 MB  
Card Slot  
RAM  
Hard Disk Space  
Disk Drive  
10 MB  
CD-ROM  
I/O Resources  
1 IRQ, 256 Bytes I/O space  
600 Mhz  
Suggested Minimum Processor Speed  
Verify that the notebook PC uses one of the following operating systems:  
The FPC 1000 functions with notebook PCs that utilize the following operating systems:  
Windows® 98 SE  
Windows 2000  
Windows XP  
Note:  
The FPC 1000 may work on additional operating systems than those listed here. To see if the  
FPC 1000 works on a system not listed here, check with your Flarion representative.  
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Chapter 2  
2.1.2. Installing Flarion Mobility Manager Software  
When it is clear that hardware and software requirements are met, installation may  
proceed. Flarion Mobility Manager software must be installed, prior to insertion of the  
PC-1000 card.  
To install Flarion Mobility Manager:  
1. Power on the PC and/or close any Windows programs that are running.  
2. Insert the installation CD into the CD-ROM driver.  
Figure 2: CD Launcher Menu  
Note:  
If the CD Launcher menu does not automatically appear:  
1. Click StartRunOpen.  
2. Type the letter of the CD Drive followed by install.exe (e.g.: D:\install.exe,  
where D is the CD-ROM drive). Alternately, click Browse to locate and select  
the install.exe file on the CD-ROM drive.  
3. Click OK  
The CD Launcher menu appears.  
3. On the CD Launcher menu, click “Install Software”.  
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4. Select the operating system to launch the Flarion Mobility Manager setup.  
The Mobility Manager Setup screen appears (see Figure 3).  
Figure 3: Mobility Manager Setup Screen  
5. Follow the Mobility Manager on screen directions. Click “Next” after each step.  
6. Click Finish to end the installation.  
Note:  
If the CD Launcher menu is still visible, click “Main Menu” and then “Exit  
Browser”.  
7. Remove the Flarion Mobility Manager CD from the PC.  
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Chapter 2  
2.1.3. Attaching the Antenna to the PC Card  
When FMM installation is complete, attach the antenna to the FPC 1000 PC card.  
The FPC 1000 ships with two types of antennas:  
Standard antenna  
Extended range antenna  
2.1.3.1 Attaching the Standard Antenna  
The standard antenna allows for improved signal quality and strength.  
To attach the standard antenna to the FPC 1000:  
Antenna  
Graphic label facing up  
Figure 4: Attaching the Standard Antenna  
1. Grasp the antenna with the attachment pin facing the FPC 1000  
2. Place the antenna pin in the circular connector of the FPC 1000  
3. Press firmly until it clicks  
Note:  
Keep the antenna in the up position to assure maximum performance.  
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2.1.3.2 Attaching the Extended Range Antenna  
The extended range antenna cable greatly improves signal strength and quality. It  
increases the operating range of the PC, and enhances connectivity and throughput.  
1. Place the foam tape bracket  
retainer on the back of the  
laptop screen. Make sure that  
the open edge is facing  
upwards.  
2. Insert the connector end  
of the cable into the  
antenna bracket. The  
connector should snap into  
place.  
3. Slide the antenna  
bracket into the foam tape  
bracket retainer.  
4. Mount the antenna into  
the antenna bracket. Make  
sure the antenna is  
pointing up.  
5. Connect the other end  
of the cable into the  
wireless network card,  
which should be inserted  
into the PCMCIA slot.  
Figure 5: Installing the Extended Range Antenna Kit  
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Chapter 2  
When complete, the installed extended range antenna appears as in Figure 6.  
Card Antenna  
Bracket  
Circular connector for cable  
Figure 6: Installed Extended Range Antenna  
Note:  
The above figure shows the extended range antenna already installed. As such, the FPC 1000  
is already inserted in the PCMCIA slot. Consult with the Inserting the FPC 1000 into the  
PCMCIA Slot section for card insertion instructions.  
2.1.4. Inserting the FPC 1000 into the PCMCIA Slot  
When software has been installed and the antenna attached, proceed to insert the FPC  
1000 into the PCMCIA slot. Inserting the card will cause the software drivers to load.  
To insert the FPC 1000 (and load device drivers):  
1. Find an available Type II PCMCIA slot on the notebook PC  
2. With the FPC connector facing the PCMCIA slot and the graphic label facing up  
insert the card fully into the slot.  
o A blue “connected” LED lights on the side of the card and blinks until the  
FPC 1000 connects to the network.  
o The “Found New Hardware Setup” appears. This prompts you for action  
according to the type of operating system on your PC.  
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2.1.4.1 Loading Device Drivers for Windows 98  
1. When the Windows 98 SE hardware setup detects the FPC 1000, it presents a  
“Welcome to the Found New Hardware Setup” screen. If prompted, insert the  
original Windows operating system CD into the CD-ROM drive.  
2. Select the option to install the software automatically (recommended) or to install  
from a specific location (advanced). Then click “Next”.  
3. From the “Completing the Found New Hardware Setup” page, click “Finish”. If  
prompted, restart your PC.  
Note:  
It is recommended that Windows 98 SE users check with Microsoft to upgrade to  
the latest Service Packs.  
2.1.4.2 Loading Device Drivers for Windows 2000/XP  
1. When the Windows 2000/XP hardware setup detects the FPC 1000, the  
“Hardware Installation” (for XP users) or “Digital Signature Not Found” (for  
2000 users) page appears, click “Continue Anyway” or “Yes”.  
Figure 7: Hardware Installation  
(Windows XP)  
Figure 8: Digital Signature Not  
Found (Windows 2000)  
2. From the "Completing the Found New Hardware Wizard" page, click “Finish”.  
3. If prompted, restart your PC.  
FPC 1000 Installation is now complete.  
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Chapter 2  
2.2 Using the FPC 1000  
When the FPC 1000 software has been installed, the antenna attached and the FPC has  
been placed in the PCMCIA slot, the card is ready for use. Registered users can enjoy  
high-speed mobile connectivity.  
This section details usage of the FPC 1000, including  
General usage guidelines  
Using the Flarion Mobility Manager  
Removing the FPC 1000  
Removing the antenna  
2.2.1. General Usage Guidelines  
Use the following guidelines to assure proper functionality and effectiveness of the FPC  
1000:  
When attaching the antenna, be sure to click it into the circular connector (see  
When inserting the FPC 1000, never force the card into the PCMCIA slot. When  
it is inserted correctly, the card's blue light will appear and blink until it connects  
to the network.  
Keep the antenna pointed upwards to ensure its optimum performance, but never  
forcefully bend it.  
When storing or transporting a notebook PC, remove the antenna and store it in a  
safe place.  
Keep the FPC 1000 away from liquids, excessive heat, and dust.  
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2.2.2. Using the Flarion Mobility Manager  
The Flarion Mobility Manager (FMM) enables monitoring of the wireless broadband  
connection, as well as connection and upgrade functionality.  
After installation, the FMM icon appears on the PC desktop:  
Figure 9: FMM Icon  
After installation, and every time the FPC 1000 is inserted into the PCMCIA slot, the  
FMM system tray icon appears:  
Figure 10: FMM System Tray Icon  
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After installation, and every time the FPC 1000 is inserted into the PCMCIA slot, the  
FMM application opens. If for any reason it does not open, initialize the program via the  
desktop or system tray icon.  
Options Menu  
Help Menu  
Link to home page  
Close Window  
(does not end session)  
Connection Status  
Connection Time  
Kilobytes Received  
Kilobytes Sent  
Signal Strength  
Signal Quality  
Figure 11: FMM Indicators  
FMM functionality includes  
Monitoring connection status and connection time  
Monitoring kilobytes received and sent  
Monitoring signal strength and quality  
Closing exiting and ending sessions  
Enabling and disabling the PC Card  
Upgrading software  
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Using FPC 1000 with a Notebook PC  
2.2.2.1 Monitoring Connection Status and Connection Time  
FMM indicates either “Connected” or “Searching”, depending on the Connection Status.  
The light on the side of the card also blinks until a connection is made. The Connection  
Time Indicator shows how long your notebook PC has been connected to the network.  
When you end the session (turn the computer off or disable the session), this value is reset to  
zero.  
Connection Status  
Connection Time  
Figure 12: Connection Status and Connection Time  
If Connection Status does not change to Connected after several seconds, check that:  
The PC is within the broadband coverage area  
The antenna is upright and inserted properly.  
The FPC 1000 is fully inserted into the PCMCIA card slot.  
The card is “Enabled” via the Options menu  
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Chapter 2  
2.2.2.2 Monitoring Kilobytes Received and Sent  
To monitor the amount of data sent or received during your session, refer to the relevant  
indicators number of kilobytes:  
Kilobytes Received  
Kilobytes Sent  
Figure 13: Kilobytes Received and Sent  
These indicators show the total number of bytes transmitted and received during the  
current session. When the session ends (when the PC is turned off or the session is  
disabled), these values are both reset to zero.  
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2.2.2.3 Monitoring Signal Strength and Quality  
Signal strength shows the power level of the signal you are receiving. When the signal is  
strongest, four bars are shown. When it is weakest, one bar is shown. When the modem is  
searching for a signal, the bars will scan from left to right.  
Signal Quality measures the actual quality of the signal (signal in relation to surrounding  
noise/interference, etc.).  
Signal Strength  
Signal Quality  
Figure 14: Signal Strength and Quality Indicators  
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Chapter 2  
2.2.2.4 Closing, Exiting and Ending Sessions  
To close the Mobility Manager window, click the “X” in the top right corner. Note that  
this does not end the session. To relaunch FMM Mobility Manager, click the PC card  
icon on the system tray or desktop.  
To exit the Flarion Mobility Manager program, but keep the modem session running,  
click OptionsExit. This will remove the FPC card icon from the system tray. To reenter  
the program, click the icon on the desktop. The Flarion Mobility Manager window will  
pop up again and the icon will reappear in the system tray. Note that exiting the Flarion  
Mobility Manager application does not end the session.  
Shutting down the PC ends the Flarion Wireless Broadband session. To end your session  
without having to shut down your PC, use the “Disable” function. Click  
OptionsDisable. This is especially practical in places that allow for electronic devices,  
but not wireless communication (airplanes, hospitals). To begin another session, click  
OptionsEnable.  
Note:  
Certain operating systems behave differently with regard to Enable/Disable functions.  
Refer to the Enabling and Disabling the FPC section for descriptions of these behaviors.  
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Options Menu  
(Exit, Enable/Disable)  
Close Window  
(does not end session)  
Figure 15: Closing, Exiting and Ending  
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2.2.2.5 Enabling and Disabling the FPC 1000  
To end a wireless broadband connection without shutting down the PC, click  
OptionsDisable. To begin another session, click OptionsEnable.  
Certain operating systems act differently when the “Enable” or “Disable” function is  
selected:  
Windows 2000/XP  
o Enable: When searching for the connection, the Flarion Mobility Manager  
displays "Ready/Searching". When the connection is found, the Mobility  
Manager displays "Ready/Connected"  
o Disable: The Flarion Mobility Manager displays "Disabled"  
Windows 98 SE  
o Enable: When enabled, the Flarion Mobility Manager displays  
"Ready/Searching" when it is searching for a connection and  
"Ready/Connected" when the connection is found.  
o Disable: The Mobility Manager displays "Ready/Idle”  
Note:  
In Windows 98 SE, when the Mobility Manager is disabled, and then the  
notebook PC enters hibernate/standby mode, the status remains disabled.  
However, when the PC returns from hibernate/standby mode, the Mobility  
Manager search and connection automatically resumes. If disable is still  
desired, once again initiate the disable function (ToolsDisable).  
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2.2.2.6 Upgrading Software  
2.2.2.6.1 About Software Upgrades  
Upgrading FPC 1000 software assures that all the latest features and functionalities are  
available for use.  
Upgrades to PC Card software may include any or all of the following software  
components:  
DSP Image  
PC Card Drivers  
Flarion Mobility Manager Program  
Upgrade software will typically be issued as one of the following two packages:  
Full package (including DSP Image, PC Card Driver and Flarion Mobility  
Manager)  
DSP Image alone  
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Chapter 2  
2.2.2.6.2 Upgrade Methods  
PC Card software can be upgraded with one of the following methods:  
Over-the-Air automatic upgrade  
Over-the-Air manual upgrade  
Complete package uninstall and reinstall  
Note:  
Several issues may affect the software upgrade process. Refer to Software Upgrade Notes  
2.2.2.6.2.1 Over-the-Air Automatic Upgrade  
During the course of connected operation, Flarion Mobility Manager maintains contact  
with an Over-the-Air (OTA) server. The server informs the FMM software when an  
upgrade is available. Notification typically appears in the form of the “Upgrade  
Figure 16: Upgrade Available Message  
User notification follows these guidelines:  
When the full package upgrade is available, FMM automatically displays the  
“Upgrade Available” message”  
When only DSP Image upgrade is available, notification depends on user  
settings. These settings are configured in the FMM Information Screen –  
Advanced Tab (OptionsInformationAdvanced):  
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Figure 17: Information Screen – Advanced Tab  
o When “Always notify me before downloading and installing updates” is  
selected, NMM will present the “Upgrade Available” message when a  
DSP Image update is available  
o When “Always notify me before downloading and installing updates” is  
not selected, NMM will automatically upgrade DSP firmware, without  
prior notification.  
Note:  
By default, “Always notify me before downloading and installing  
updates” is not selected. Therefore, by default, DSP Image updates will  
occur without user intervention, when available.  
To change the default setting:  
1. Check “Always notify me before downloading and installing updates  
2. Click Apply  
3. Click OK  
Note:  
If you click the OK button and do not click the Apply button, the dialog will be dismissed  
with no action taken.  
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Chapter 2  
To install the automatically detected upgrade:  
Flarion Mobility Manager downloads the update (see Figure 18), and presents the  
Click OK to Update message (see Figure 19).  
Figure 18: Downloading Update Message  
Figure 19: Click OK to Update Message  
2. In the Click OK to Update Mobility Manager message box, click OK.  
Flarion Mobility Manager installs the updated software.  
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2.2.2.6.2.2 Over-the-Air Manual Upgrade  
Users may wish to manually check if upgrades are available (rather than waiting for  
automated notification). This method enables immediate checking of upgrade  
availability, rather than waiting for a preset “polling” interval.  
To manually check for upgrades:  
Figure 20: Check for Upgrade  
Flarion Mobility Manager checks the Over-the-Air server for available upgrades.  
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If no upgrade is available, the “No files need updating” message (see Figure 21)  
appears:  
Figure 21: No Files Need Updating Message  
If an upgrade is available (whether DSP Image or full package), the Update  
Figure 22: Update Available Message  
Figure 23: Update Yes/No Message  
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To install the manually detected upgrade:  
1. In the Update Yes/No message, click Yes.  
Mobility manager downloads the update (see Figure 24), and presents the Click  
Figure 24: Downloading Updates Message  
Figure 25: Click OK to Update Message  
4. In the Click OK to Update Mobility Manager message box, click  
OK.  
Flarion Mobility Manager installs the updated software  
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Chapter 2  
2.2.2.6.2.3 Complete Package Uninstall and Reinstall  
In addition to Over-the-Air upgrade, PC Card software can be upgraded by uninstalling  
current software, and installing upgraded software.  
To uninstall the Flarion Mobility Manager software:  
1. Double click the “My Computer” icon on your desktop.  
2. Double click the “Control Panel” icon in your “My Computer” folder.  
3. Double click the “Add/Remove Programs” icon.  
4. Scroll down to “Flarion Mobility Manager” and click it. Then click on  
“Change/Remove”. Follow instructions. Click “Next” and then “Finish”.  
5. The software is now uninstalled.  
To install upgraded software:  
1. Access the latest version of the FPC 1000 complete software package  
2. Follow software installation instructions (refer to Installing the FPC 1000).  
Flarion FPC 1000 Wireless Network Card User Guide  
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Using FPC 1000 with a Notebook PC  
2.2.2.7 Software Upgrade Notes  
Several issues apply to the FPC 1000 upgrade process:  
Third party firewall programs may affect over-the-air upgrade. If the over-the-air  
upgrade does not work, you may need to disable all third party firewalls before  
retrying. Check with third party firewall software user instructions on how to  
disable.  
The situation may occur that users stop download of upgrade software before  
completion. When download is resumed, it will continue from where it was  
halted.  
When upgrading driver software on a PC running Windows 98 SE, users will be  
prompted to reboot the computer for the changes to take effect.  
PCs running Windows 2000 and Windows XP require user login, per configured  
user rights. These rights affect the upgrade process as follows:  
o Users logged in as “Administrators” have full rights regarding upgrade.  
They can install software upgrades as detailed in the preceding sections.  
o Users logged in as “Power Users” will be able to upgrade FMM software  
and DSP image, but will receive an error message when trying to install a  
new driver. To enable a driver upgrade, the current FMM session must be  
closed, and then a user with “Administrator” rights must log in to the PC  
to perform the upgrade.  
o Users logged in as “Users” or as any other available user type will not be  
able to upgrade PC Card software. To enable a software upgrade, the  
current FMM session must be closed, and a user with “Administrator”  
rights must log in to the PC to perform the upgrade.  
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Chapter 2  
2.2.3. Removing the FPC 1000  
To remove the FPC 1000 from the PC:  
1. Click the Unplug or Eject Hardware icon on your system tray.  
2. From the options presented, select “Stop FLASH-OFDM NIC device”. Click  
“Stop”.  
A dialog box appears notifying you that it is safe to eject the card  
3. Press the Ejector button at the side of the PCMCIA slot and remove the card from  
the slot.  
Note:  
To restart the device after it has been stopped in this way, the PC card must be physically  
removed and reinserted into the slot.  
Flarion FPC 1000 Wireless Network Card User Guide  
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Using FPC 1000 with a Notebook PC  
2.2.4. Removing the Antenna from the FPC 1000  
When transporting the FPC 1000, it may be helpful remove the antenna.  
WARNING  
WHEN REMOVING THE ANTENNA FROM THE PC  
CARD, DO NOT PULL FROM THE TOP OF THE  
ANTENNA. THIS MAY CAUSE THE ANTENNA TO  
BREAK.  
To remove the antenna from the FPC 1000:  
1. Rotate the antenna so that it aligns with the FPC 1000.  
FPC 1000  
Antenna  
(Aligned to FPC 1000)  
Figure 26: Antenna Aligned with the FPC 1000  
2. Grasp the antenna by the molded antenna grips.  
Antenna Grip  
Antenna Grip  
Figure 27: Antenna Grips  
3. Pull the antenna out of the FPC 1000.  
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Chapter 2  
2.3 Troubleshooting the FPC 1000  
When properly installed and used, the Flarion Wireless Broadband PC Card is very  
reliable. Problems that arise are likely to be because:  
Wireless Broadband coverage is not available.  
The FPC 1000 is not compatible with the operating system in your PC. The  
following operating systems do not work with the wireless network card:  
Windows 95, Windows 98 (Gold Edition), and NT 4.0.  
Other devices are using the system resources that are required for the FPC 1000 to  
function  
The wrong driver has been installed.  
Identify possible causes and solutions to problems from the Troubleshooting Table.  
Table 2: FPC 1000 Troubleshooting Table (for Notebook Usage)  
Card Problems  
Possible Causes  
Suggestions  
The Flarion  
Mobility Manager  
icon says  
The card is not  
fully inserted.  
Reinsert the card. The blue light should  
appear when inserted properly.  
You disabled the  
session but forgot Click “Options”, then “Enable”.  
In the Flarion Mobility Manager window,  
“Disabled”.  
to enable it.  
Remove and reinsert the PC card.  
The driver was  
stopped from the  
system tray.  
Uninstall and then reinstall the software  
correctly.  
The software was  
not successfully  
installed.  
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Using FPC 1000 with a Notebook PC  
Card Problems  
Possible Causes  
Suggestions  
An ft1000clean.exe utility is provided on  
The blue light  
Unsuccessful  
(LED) on the side  
of the PC card fails  
to illuminate after  
driver installation,  
OR "Driver  
Installation Error"  
message displays  
after software  
driver installation. the distribution CD under the Tools  
directory to resolve unsuccessful driver  
installation.  
Use the following procedure to resolve the  
above problems during a full installation:  
1. Eject the PC card from the system.  
2. Uninstall the software package via  
My ComputerControl  
installation.  
PanelAdd/Remove  
ProgramsFlarion Mobility  
Manager Change/Remove.  
3. Run ft1000clean.exe (located on the  
distribution CD under the Tools  
directory).  
4. Reboot the system as instructed by  
the ft1000clean.exe utility.  
5. Reinstall the software package  
following the normal installation  
procedure.  
For an upgrade installation:  
1. Eject the PC card from the system.  
2. Run ft1000clean.exe (located on the  
distribution CD under the Tools  
directory).  
3. Reboot the system as instructed by  
the ft10000clean.exe utility.  
4. Run Upgrade.exe located under the  
'UpgradeCache' directory in the  
Flarion Mobility Manager folder.  
5. Select "yes" when prompted by  
Upgrade.exe to repair the current  
Flarion Mobility Manager.  
6. Insert the PC card after completion of  
Upgrade.  
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Chapter 2  
Card Problems  
Possible Causes  
Suggestions  
Windows asks you You may have  
Choose “No” or “Cancel” and then restart  
your computer manually after clicking  
“Finish” on the installation setup.  
to restart your  
inserted the PC  
card before  
computer before  
the “click to finish” completing the  
message appears  
from the  
software  
installation.  
installation.  
The extended range The extension  
cable connector  
becomes loose and not properly  
Insert the extended range antenna cable  
cable connector is into the PC card until you hear a click.  
Carefully follow the instructions given in  
this guide regarding the Extended Range  
Cable Antenna.  
separated from the  
PC card.  
installed.  
The PC card cannot The driver was  
See the section titled “Removing the FPC  
be enabled after  
restarting.  
stopped from the  
system tray.  
Your computer  
locks up.  
You probably  
ejected and re-  
inserted the PC  
card while it was  
enabled, which  
causes the  
Make sure that you disable the card and  
follow the proper removal steps before  
unplugging it  
See the section titled “Removing the FPC  
computer to lock  
up.  
The Flarion  
Click the PC card icon that is located in  
your system tray or desktop, which will  
bring the Flarion Mobility Manager  
window back.  
Mobility Manager  
flashes on the  
screen and then  
disappears.  
The over-the-air  
upgrade does not  
work.  
3rd party firewalls Disable the firewall before attempting to  
are preventing  
upgrades.  
upgrade. We recommend you check with  
the third party firewall software user  
instructions on how to disable.  
Flarion FPC 1000 Wireless Network Card User Guide  
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Appendix A  
Appendix A. Technical Specifications  
A.1 Environmental Specifications  
Operating Temperature:  
Storage Temperature:  
Humidity:  
-30 to +60 C  
-30 C to +85 C  
95%  
A.2 Mechanical Specifications  
PCMCIA Type II Unextended Card  
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