GE Monogram
®
Use and Care Guide
Component
Cooktop System
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Read this guide carefully. It is intended to help If you don’t understand something or need
Before
you operate and maintain your new cooktop
components properly.
more help, call:
using your
cooktop
system
GE Answer Center®
800.626.2000
Keep it handy for answers to your questions.
24 hours a day, 7 days a week
You’ll find them on a label on the bottom of
each component.
Before sending in this card, please write these
numbers here:
Write
down the
model &
serial
These numbers are also on the Consumer
Product Ownership Registration Card
included in this guide.
Model Number
numbers
Serial Number
Use these numbers in any correspondence or
service calls concerning your cooktop.
Immediately contact the dealer (or builder)
that sold you the cooktop system.
If you
received
damaged
components
Before you request service, check the Problem
Solver in the back of this guide.
It lists causes of minor operating problems that
you can correct yourself.
Save time
& money
To obtain service, see the Consumer Services
page in the back of this guide.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
If you
need
service
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are three
steps to follow for further help.
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In
most cases, this will solve the problem.
FINALLY, if your problem is still not resolved,
write:
Major Appliance Consumer
Action Program
20 North Wacker Drive
Chicago, IL 60606
3
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IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY NOTICE
• The California Safe Drinking Water and
Toxic Enforcement Act requires the
Governor of California to publish a list of
substances known to the state to cause
cancer, birth defects or other reproductive
harm, and requires businesses to warn
customers of potential exposure to such
substances.
• Gas appliances can cause minor exposure to
four of these substances, namely benzene,
carbon monoxide, formaldehyde and soot,
caused primarily by the incomplete
combustion of natural gas or LP fuels.
Properly adjusted burners, indicated by a
bluish rather than a yellow flame, will
minimize incomplete combustion. Exposure
to these substances can be minimized further
by venting with an open window or using a
ventilation fan or hood.
SAFETY PRECAUTIONS
When using the component cooktop system,
basic safety precautions should be followed,
including the following:
• BEFORE PERFORMING ANY SERVICE,
DISCONNECT THE COOKTOP SYSTEM
POWER SUPPLY AT THE HOUSEHOLD
DISTRIBUTION PANEL BY REMOVING
THE FUSE OR SWITCHING OFF THE
CIRCUIT BREAKER.
• Use this cooktop system only for its intended
use as described in this guide.
• If the cooktop is located near a window, do
not use long curtains, which could blow over
the gas burners or surface units, creating a
fire hazard.
• Do not leave children alone—children should
not be left alone or unattended in an area
where an appliance is in use. They should
never be allowed to sit or stand on any part of
the cooktop system.
• Have your cooktop installed and properly
grounded by a qualified installer in
accordance with the Installation Instructions.
Any adjustment and service should be
performed only by qualified gas and electric
appliance installers or service technicians.
• Avoid installing cabinets above the cooktop
system.
• To reduce the hazard caused by reaching into
cabinets over hot surface units, the open
flames of operating burners and hot
cookware, install a metal ventilation hood
over the cooktop components that projects
forward at least 5 inches beyond the front of
the cabinets.
• Have the installer show you the location of
the circuit breaker or fuse. Mark it for easy
reference.
• Have the installer show you the location of
the gas cut-off valve and how to shut it off if
necessary.
• If cabinets are placed above the cooktop
components, allow a minimum clearance
of 30 inches between the cooking surface and
the bottom of unprotected cabinets.
• Do not attempt to repair or replace any part
of the component cooktop system unless it is
specifically recommended in this guide. Any
adjustment and service should be performed
only by qualified electric and gas range
installers or service technicians.
4
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SAFETY PRECAUTIONS
• CAUTION: ITEMS OF INTEREST TO
• Do not use water on grease fires. Never pick
up a flaming pan. Turn the controls off.
Smother a flaming pan on a surface unit by
covering the pan completely with a well-
fitting lid, cookie sheet or flat tray. Use a
multi-purpose dry chemical or foam-type fire
extinguisher.
CHILDREN SHOULD NOT BE STORED IN
CABINETS INSTALLED ABOVE THE
COOKTOP SYSTEM—CHILDREN
CLIMBING ON THE COOKTOP SYSTEM
TO REACH ITEMS COULD BE
SERIOUSLY INJURED.
• Never wear loose-fitting or hanging garments
while using the cooktop system. Be careful
when reaching for items stored in cabinets
over the cooktop system. Flammable material
could be ignited if brought in contact with
hot surface units or gas burners and may
cause severe burns.
Flaming grease outside a pan can be put out
by covering it with baking soda or, if
available, by using a multi-purpose dry
chemical or foam-type fire extinguisher.
• Keep the grill drip pan and grease well clean
to reduce smoking and avoid grease fires.
• To control flame-ups, turn down the heat
setting to low, rather than off (O). This keeps
the downdraft vent blower on. Or, turn the
Variable Speed Vent blower to HI, then turn
the grill off (O).
• Use only dry pot holders—moist or damp pot
holders on hot surfaces may result in burns
from steam. Do not let pot holders touch the
hot surface units or gas burners and grates.
Do not use a towel or other bulky cloth in
place of a pot holder.
Use a long-handled utensil to carefully
remove the food from the grill.
• For your safety, never use any electric or gas
components of the cooktop system for
warming or heating the room.
These steps should control the flame until it
eventually goes out. If it does not, cover the
entire grill module with a cookie sheet or the
lid from a large roasting pan. Use a pot
holder to remove this later because it will be
hot.
• Do not store flammable materials in an oven
or near the cooktop system components.
• Do not store or use combustible materials,
gasoline or other flammable vapors and
liquids in the vicinity of this or any other gas
or electric appliance.
• Do not touch the surface units. These
surfaces may be hot enough to burn even
though they are dark in color. During and
after use, do not touch, or let clothing or
other flammable materials contact the
surface units, cooktop surfaces or areas
nearby the surface units. Allow sufficient time
for cooling of the cooking surfaces.
• Do not let cooking grease or other flammable
materials accumulate in or near the cooktop
system components.
• Never leave the kitchen while using the grill.
• Do not replace the grease collector jar with a
mayonnaise jar which could break when hot
grease drips into it. Replace with any wide
mouth canning jar.
Potentially hot surfaces include the grill
grates and all components with electric
cooking elements or gas burners and grates.
• When cooking pork, follow the directions
exactly and always cook the meat to an
internal temperature of at least 170°F. This
assures that, in the remote possibility that
trichina may be present in the meat, it will be
killed and the meat will be safe to eat.
5
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IMPORTANT SAFETY INSTRUCTIONS
USING YOUR COMPONENT COOKTOP
• Use proper pan size—this cooktop system has
components equipped with electric surface
units or gas burners. Select cookware having
flat bottoms large enough to cover the selected
surface unit or burner. The use of undersized
cookware will expose portions of the surface
units or gas burners to direct contact and may
result in ignition of clothing. Proper
• Be sure the downdraft vent grille is not
covered. Be sure the filter is in place. Its
absence during cooking could damage blower
parts.
• Do not cover or block the area around the
cooktop system knobs. This area must be kept
clear for proper ventilation and burner
performance.
relationship of cookware to the surface unit or
the burner will also improve efficiency.
• Keep all plastics away from cooktop surface
units and burners.
• Only certain types of glass, glass/ceramic,
earthenware or other glazed containers are
suitable for cooktop service; others may break
because of the sudden change in temperature.
• Do not operate the halogen/radiant surface
units if the glass is broken. Spillovers or
cleaning solution may penetrate a broken
cooktop and create a risk of electrical shock.
Contact a qualified technician immediately
should your glass cooktop become broken.
• Never leave the surface units or gas burners
unattended at high heat settings. Boilovers
cause smoking and greasy spillovers that may
catch fire.
• Avoid scratching the glass cooktop surface.
The cooktop can be scratched with items such
as sharp instruments, rings or other jewelry and
rivets on clothing.
• To minimize the possibility of burns, ignition
of flammable materials and spillage, the
handles of cookware should be turned without
extending over nearby surface units or burners. • Never use the glass cooktop surface as a
cutting board.
• Always turn the electric surface unit or gas
burner controls off (O) before removing the
cookware.
• Do not place or store items on top of the glass
cooktop surface when it is not in use.
• Watch foods being fried at high or medium-
high heat settings.
• Do not stand on the glass cooktop.
• Be careful when placing spoons or other
stirring utensils on the glass cooktop surface
when it is in use. They may become hot and
could cause burns.
• When flaming foods are under the exhaust
hood, turn the hood fan off. The hood fan, if
operating, may spread the flame.
• Foods for frying should be as dry as possible.
Frost on frozen foods or moisture on fresh
foods can cause hot fat to bubble up and over
the sides of the pan.
• Use care when touching the cooktop. The glass
surface of the cooktop will retain heat after the
controls have been turned off.
• To avoid possible damage to the cooking
surface, do not apply Cooktop Cleaning
Cream to the glass surface when it is hot.
• Use little fat for effective shallow or deep fat
frying. Filling the pan too full of fat can cause
spillovers when food is added.
• If a combination of oils or fats will be used in
frying, stir together before heating, or as fats
melt slowly.
• Always heat fat slowly, and watch as it heats.
• Use a deep-fat thermometer whenever possible
to prevent overheating fat beyond the smoking
point.
6
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USING YOUR COMPONENT COOKTOP
• After cleaning, use a dry cloth or paper towel to • Let the gas burner grate and other surfaces
remove all Cooktop Cleaning Cream residue.
cool before touching them.
• Read and follow all instruction and warnings
on Cooktop Cleaning Cream labels.
• Do not leave grates removed from any
component where children can reach them.
• Clean the cooktop with caution. If a wet sponge • Never leave gas burners unattended at high
or cloth is used to wipe spills on a hot surface
unit, be careful to avoid steam burns. Some
cleaners can produce noxious fumes if applied
to a hot surface.
flame settings. Boilovers cause smoking and
greasy spillovers that may catch on fire.
• For your safety, never use your gas burners for
warming or heating the room. Prolonged use of
the cooktop in this way can be hazardous.
When the cooktop is cool, use only Cooktop
Cleaning Cream brand cleaner to clean the
cooktop.
• Do not clean the cooktop system with
flammable or volatile cleaning fluids. See the
Care and Cleaning section.
• Do not use a wok on the gas burners if the wok
has a round metal ring which is placed over the
burner grate to support the wok. This ring acts
as a heat trap that may damage the burner
grate and burner head. Also, it may cause the
burner to work improperly. This may cause a
carbon monoxide level above that allowed by
current standards, resulting in a health hazard.
• Do not clean any part of the cooktop system
when the appliance is in use.
• If you are using an overhead exhaust hood,
keep its grease filters clean to maintain good
venting and to avoid grease fires.
• Clean only parts listed in this Use and
Care Guide.
• If you smell gas, turn off the gas to the cooktop
at the gas cutoff valve and call a qualified
service technician. Never use an open flame to
locate a leak.
• Clean the cooktop with caution. If a wet sponge
or cloth is used to wipe spills on a hot cooktop,
be careful to avoid steam burns.
• Do not operate the gas burners without all
burner parts and grate in place.
SAVE THESE INSTRUCTIONS
7
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Optional Components
Component Cooktop System
Some of the components must be cured or
preconditioned before using them for the first
time.
Components available are discussed in this
section. You may only have some installed in
your kitchen. All components are permanently
installed with the exception of the grill.
General
information
Components and accessories should be
cleaned after each use. The longer a soil
remains, the harder it is to clean. See each
component section in the Care and Cleaning
section for specific instructions.
Read each component section for specific
instructions.
To purchase additional components, contact
your nearest GE Appliances dealer or service
center. Part numbers for additional
Never immerse any electric surface unit or
plug in water.
components are listed in this guide.
You must consider heat up and cool down
times for the surface units when determining
cooking times. Heat up and cool down times
depend on initial temperature settings, the
type of cookware used and the amount of food
being cooked.
Start cooking at a higher setting to heat the
surface unit faster, then turn to a lower setting
to finish cooking.
Electric
surface unit
components
Remember, cooking continues after the surface
unit is turned off, so train yourself to turn the
heat down or off before cooking is done.
Monogram component gas cooktops (used
with either updraft or downdraft venting) are
designed to operate on natural gas at 4² water
column pressure.
Gas
components
The downdraft vent component features an
integral variable-speed blower control switch
and a powerful centrifugal blower.
Downdraft
vent
The component has one 8² 1800 watt halogen
surface unit (rear) and a 6² 1200 watt radiant
surface unit (front).
Halogen/
radiant
cooktop
There is a hot surface light for each surface unit
that indicates the condition of the glass surface.
Part Number:
ZEW145
The heat up time for the halogen surface unit
may be less compared to the radiant surface
unit depending upon the control settings. See
the Controls section for additional performance
characteristics.
8
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This component has one large 10,500-BTU
burner (rear) and one smaller 6,000-BTU
burner (front). The grate is removable for
cleaning.
Gas burner
cooktop
Part Numbers:
ZGW124–right controls
ZGW125–left controls
Grate
The downdraft vent component has an integral
variable-speed blower control.
Electric
grill with
downdraft
vent
Part Number:
ZEW166–240 volts
ZEW176—downdraft
vent only
With this component, you can charbroil meat
indoors all year long. Fat drains away and
collects in a jar attached below the grease well.
The element is divided so the front and back
sections can be controlled separately.
Electric
updraft grill
Part Number:
ZEW155–240 volts
Grease well
Drip pan
Grill element
Grill grate
Grease collector jar
9
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Halogen/Radiant Component
Component Cooktop System
The controls selected for the halogen/radiant
component will give you a full range of heat
settings for cooking.
Halogen
surface unit
The control knobs must be pushed down to turn from
the off (0) position. When the control knobs are in any
position other than off (0), they may be turned without
pushing down.
You may notice that the knob that operates the
halogen surface unit is slightly harder to turn
than the knob for the radiant surface unit. This
is due to the difference in design between the
two controls.
The eleven position halogen control produces the following
variation in cooking power.
NOTE:
Switch
Settings
Position
Brightness
of Lamp
Typical Heater
Power (%)
• The lowest three settings will produce no
visible evidence of the surface unit being on
although up to 11% of the total wattage is
being generated. On the lowest settings, the
percentage of power may not cause the hot
surface lights to light. An indicator light near
the control knobs will glow when either surface
unit is on.
HI
10
9
8
7
6
5
4
3
2
Full
High
High
Medium
Medium
Low
100
76
56
41
30
23
16
11
8
Low
Invisible
Invisible
Invisible
Invisible
LO
0
1
OFF
5
0
• The burner “on” light will glow for all
positions except the off position.
If the halogen/radiant component is connected to 208 volts, you
will notice some increase in cooking times.
The control for the radiant surface unit is an
infinite switch that can be set anywhere between
LO and HI for an unlimited number of heat
settings.With the infinite switch the coil cycles
on and off to maintain your selected control
setting.
Radiant
surface unit
The control knobs must be pushed down to turn from
the off (0) position. When the control knobs are in any
position other than off (0), they may be turned without
pushing down.
Be sure you turn the control knob off (0) when
you finish cooking. You will feel a “click” at the
off position.
10
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The halogen/radiant cooktop features heating Use only flat-bottomed cookware. Do not let pots
General
units beneath a smooth glass ceramic surface.
The surface units are shown by outlines on the
glass.
boil dry. Overheated metal can bond to glass
cooktop. An overheated copper pot will leave a
residue that will permanently stain the glass.
information
about halogen/
radiant surface
units
Before you use the cooktop for the first time,
clean it with Cooktop Cleaning Cream. This
Sliding aluminum cookware across the glass
may leave metal marks. These metal marks
helps protect the top and makes clean-up easier. will appear as small scratches. They can be
removed with Cooktop Cleaning Cream and
a razor scraper.
NOTE: A slight odor is normal when a new
cooktop is used for the first time. It is caused by
the heating of new parts and insulating
materials and will disappear in a short time.
It is safe to place hot cookware from the oven
or surface on the glass ceramic surface when
the surface is cool.
When a surface unit is turned on, coils beneath
the surface unit radiate heat through the glass
to the cookware. The red glow of the coils will
be visible through the glass. It will take the
surface unit a few moments to heat up. The
coil cycles on and off to maintain your selected
control setting. With poor cookware, you will
see frequent cycling of the unit off and on.
Good, flat cookware will minimize the cycling.
Avoid sliding pans on the glass cooktop. Pan
edges that are even slightly rough or grit on the
cooktop can cause scratches on the glass.
Even after the surface units are turned off, the
glass ceramic cooktop retains enough heat to
continue cooking. To avoid overcooking,
remove pans from the surface units when the
food is cooked. Avoid placing anything on the
surface unit until it has cooled completely.
Some cooktops have both radiant and halogen
surface units. This is how they differ.
Differences
between
• Halogen units are much brighter than the
radiant units. Radiant units have a dull red
glow.
halogen and
radiant
surface units
• Halogen and radiant units cycle on and off
frequently. This is normal. You will notice the
cycling more on the halogen units because of
their brightness.
• Radiant coils take about 10 seconds longer to
glow than halogen units.
Halogen units have radiant coils in the center that do not glow
as brightly as the outer halogen coils.
11
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Halogen/Radiant Component
Component Cooktop System
The following information will help you choose However, do not let these pots boil dry.
Types of
cookware
cookware which will give good performance.
Overheated metal can bond to the glass surface
units. An overheated copper bottom pot will
leave a residue that will permanently stain the
surface units if not removed immediately.
Stainless Steel: recommended
Especially good with a sandwich clad bottom.
The sandwich bottom combines the benefits of
stainless steel (appearance, durability and
stability) with the advantages of aluminum or
copper (heat conduction, even heat
distribution).
Porcelain Enamel Covered Cast Iron:
recommended
Good conductivity. As long as the cookware is
covered completely with porcelain enamel, this
cookware is recommended. Cast iron retains
heat, maximizing energy efficiency, and
provides smooth, even heat distribution.
Caution is recommended for cast iron
cookware that is not completely covered with
smooth porcelain enamel, as it may scratch the
glass surface units.
Aluminum: heavy weight recommended
Good conductivity. Aluminum residues
sometimes appear as scratches on the surface
units, but can be removed if cleaned
immediately. Because of its low melting point,
thin weight aluminum should not be used.
Copper Bottom: recommended
Glass-ceramic: usable, but not recommended
Poor performance. May scratch the surface units.
Good performance, but copper may leave
residues which can appear as scratches. The
residues can be removed, as long as the surface
units are cleaned immediately.
Stoneware: usable, but not recommended
Poor performance. May scratch the surface units.
Use of correct cookware can affect the cooking
performance and cleaning of your cooktop.
The correct cookware reduces the temperature
of the cooktop surface and minimizes the
chance of spillovers burning onto the cooktop.
How to
check pan
performance
You must use pans with perfectly flat bottoms.
Some pans may have curved or rounded bottoms
or may be warped. If you are unsure of the
flatness of your pans you may do this quick test.
Turn your pan upside down on the countertop,
place a ruler flat against the pan surface. The
bottom of the pan and the straight edge of the
ruler should fit flush against each other all the
way across. Turn the ruler a full 360 degrees,
checking for any space between the ruler and
the bottom of the pan.
Another simple test to determine even heat
distribution across the cookware bottom is to put
one inch of water in the pan. Bring the water to
a boil and observe the location of bubbles as the
water starts to boil. Good flat cookware will have
an even distribution of bubbles over the bottom
surface area of the pan. Bubbles localized in
only a portion of the bottom indicate uneven
contact of the pan to the surface unit, uneven
heat transfer or an unsuitable pan.
Pans with rounded, curved, ridged or warped
bottoms are not recommended.
Check pans for flat bottoms by
using a straight edge.
Use pans that match the diameter of the surface
unit. Cooking performance will not be as good
if the cookware is either smaller or larger than
the surface unit.
12
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• Place only dry pans on the surface units. Do
not place lids on the surface units, particularly
wet lids.
For best
results
• Do not use woks that have support rings.
This type of wok will not heat on the glass
surface units.
• We recommend that you use only a flat-
bottomed wok. They are available at your
local retail store. The bottom of the wok
should have the same diameter as the
surface unit to insure proper contact.
Do not place wet pans on the glass surface units.
• Some special cooking procedures require
specific cookware such as pressure cookers,
deep fat fryers, etc. All cookware must have
flat bottoms and be the correct size.
Do not use woks with support rings on the glass surface units.
Use flat-bottomed woks on the glass surface units.
• Don’t store heavy
items above the
cooktop. If they
drop onto the
surface units,
they can cause
damage.
• Do not slide
Special
cautions
for glass
surface
units
cookware across
the surface units
because it can
scratch the
glass—the glass is
scratch resistant,
not scratch
DRAGGING
DROPPING
proof.
• Always place the
pan in the center
of the surface
unit you are
cooking on.
• Never cook
directly on the
glass. Always use
cookware.
SURFACE
COOKING
OFF CENTER
• Do not use the
surface as a
CUTTING
cutting board.
13
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Home Canning Tips
Component Cooktop System
Observe the
following
points in
canning
Note: Flat-bottomed
canners are required
for glass surface
units.
Right!
Wrong!
NOTE: Canning cannot be done on the grill
component.
When canning with water-bath or pressure
canner, larger-diameter pots may be used.
This is because boiling water temperatures
(even under pressure) are not harmful to
the cooktop surfaces surrounding the
surface units.
Safe canning requires that harmful
microorganisms are destroyed and that the
jars are sealed completely. When canning
foods in a water-bath canner, a gentle but
steady boil must be maintained for the
required time. When canning foods in a
pressure canner, the pressure must be
maintained for the required time.
HOWEVER, DO NOT USE LARGE
DIAMETER CANNERS OR OTHER
LARGE DIAMETER POTS FOR FRYING
OR BOILING FOODS OTHER THAN
WATER. Most syrup or sauce mixtures—and
all types of frying—cook at temperatures
much higher than boiling water. Such
temperatures could eventually harm the
glass cooktop surfaces.
After you have adjusted the controls, it is very
important to make sure the prescribed boil or pressure
levels are maintained for the required time.
Since you must make sure to process the
canning jars for the prescribed time, with no
interruption in processing time, do not can on
any cooktop surface unit if your canner is not
flat.
3 When canning, use recipes and procedures
from reputable sources. Reliable recipes
and procedures are available from the
manufacturer of your canner; manufacturers
of glass jars for canning, such as Ball and
Kerr; and the United States Department of
Agriculture Extension Service.
1 Be sure the canner fits over the center of the
surface unit. If your cooktop or its location
does not allow the canner to be centered on
the surface unit, use smaller diameter pots
for good canning results.
4 Remember that canning is a process that
generates large amounts of steam. To avoid
burns from steam or heat, be careful when
canning.
2 When using the glass cooktop component,
flat-bottomed canners must be used. Do not
use canners with flanged or rippled bottoms
(often found in enamelware) because they
don’t make enough contact with the surface
units and take a long time to boil water.
NOTE: If your house has low voltage, canning
may take longer than expected, even though
directions have been carefully followed. The
process time will be shortened by:
Pots that extend beyond 1 inch of the surface
unit’s circle are not recommended for most
surface cooking.
(1) using a pressure canner, and
(2) starting with HOT tap water for fastest
heating of large quantities of water.
Every halogen and radiant surface unit has a
Temperature Limiter. The Temperature
Limiter protects the glass-ceramic surface from
getting too hot.
The Temperature Limiter may turn off the
elements if:
What is a
temperature
limiter?
• The pan boils dry.
• The pan bottom is not flat.
• The pan is off center.
• There is no pan on the unit.
If the bottom of your canner is not flat, the
surface unit can overheat, triggering the
temperature limiters to turn the unit off for a
time. This will stop the boil or reduce the
pressure in the canner.
14
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Gas Burner Component
Component Cooktop System
The ZGW124 and ZGW125 gas cooktops are not
convertible to LP gas. They are designed to operate
on natural gas only.
Before
using your
gas burners
This component has one large 10,500-BTU
burner and one smaller 6,000-BTU burner.
When a downdraft vent is used next to a gas
component, food will cook faster if you use a
low vent setting and keep the pan covered (if
recipe allows).
Both burners on this gas cooktop component
are lighted by electric ignition that eliminates
the need for standing pilot lights.
All the igniters make sparking sounds and
spark even when only a single burner is being
turned on. Do not touch any of the burners
when the igniters are sparking.
Automatic
ignition
The burners on this gas cooktop automatically
The burners will relight at any setting.
Auto relight
relight if the flame goes out. This helps prevent However, for the burners to light quickly and
the inconvenience of manually having to consistently when the gas is turned on, the
relight a burner. As with automatic ignition, all knobs should be turned to the LITE position
of the burner igniters spark while a burner is
relighting. Do not touch any of the burners
when the igniters are sparking.
until ignition occurs.
In case of a power outage, you can light the
surface burners on your cooktop with a match.
Holding a lighted match to the burner, turn
the knob to the LO position.
Surface burners in use when an electrical
power failure occurs will continue to operate
normally.
Power
outage
If the knob setting is toward HI, the flame
flare-up could burn your hand. Use extreme
caution when lighting burners manually.
Cookware should not be in place over the
burner when lighting a burner this way.
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Gas Burner Component
Component Cooktop System
1. The gas burner controls must turn
counterclockwise to the LITE position to
ignite the burner. The burner ignites
automatically.
To light a
burner
2. Once the burner is ignited, turn the control
knob counterclockwise to adjust the flame
lower. A sparking sound caused by the igniter
is normal until ignition occurs.
3. The burners will relight at any setting.
However, for the burners to light quickly and
consistently when the gas is turned on, the
knobs should be turned to the LITE position
until ignition occurs.
Push the control knob in and turn it counterclockwise to the
desired position.
4. To turn a burner off, turn the knob clockwise
as far as it will go, to the off (O) position.
• The front burner is best for smaller pans and
cooking operations requiring carefully
controlled simmering conditions. The rear
burner is the high power burner for larger
pans and fast boiling operations.
Turn the knob either direction to adjust the flame size.
• Do not operate a burner for an extended
period of time without cookware on the grate.
The finish on the grate may chip without
cookware to absorb the heat.
• Check to be sure the burner you turned on is
the one you want to use.
• Be sure the burners and grates are cool before
you place your hand, a pot holder, cleaning
cloths or other materials on them.
Watch the flame, not the knob, as you reduce
heat.
How to
select flame
size
The flame size on a gas burner should match
the cookware you are using.
FOR SAFE HANDLING OF COOKWARE,
NEVER LET THE FLAME EXTEND UP THE
SIDES OF THE COOKWARE.
Any flame larger than the bottom of the
cookware is wasted heat and only serves to heat
the handle.
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Aluminum: Medium-weight cookware is
recommended because it heats quickly and
evenly. Most foods brown evenly in an
aluminum skillet. Use saucepans with tight-
Heatproof Glass Ceramic: Can be used for
either surface or oven cooking. It conducts
heat very slowly and cools very slowly. Check
cookware manufacturer’s directions to be sure
Cookware
fitting lids for cooking with minimum amounts it can be used on gas cooktops.
of water.
Stainless Steel: This metal alone has poor
Cast Iron: If heated slowly, most skillets will
give satisfactory results.
heating properties, and is usually combined
with copper, aluminum or other metals for
improved heat distribution. Combination
metal skillets generally work satisfactorily if
they are used at medium heat as the
manufacturer recommends.
Enamelware: Under some conditions, the
enamel of some cookware may melt. Follow
cookware manufacturer’s recommendations
for cooking methods.
Glass: There are 2 types of glass cookware—
those for oven use only and those for surface
cooking (saucepans, coffee and teapots).
Glass conducts heat very slowly.
We recommend that you use only a flat-
bottomed wok. They are available at your local
retail store.
Wok
cooking
Do not use woks that have support rings.
Use only flat-bottomed woks.
Use of these types of woks, with or without the
ring in place, can be dangerous. Placing the
ring over the burner grate may cause the burner
to work improperly resulting in carbon
monoxide levels above allowable current
standards. This could be dangerous to your
health. Do not try to use such woks without the
ring. You could be seriously burned if the wok
tipped over.
Do not use woks with support rings.
Do not use stove top grills on your sealed gas
burners. If you use the stove top grill on the
sealed gas burner it will cause incomplete
combustion and can result in exposure to
carbon monoxide levels above allowable
current standards. This can be hazardous to
your health.
Stove top
grills
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Grill Component
Component Cooktop System
NOTE: The grill grate must be preconditioned
before using it for the first time. To
precondition, first wash it in soap and water.
Dry with a soft cloth. Then use a paper towel to
apply a small amount of no-stick cooking spray
to the grate. Remove excess with a clean paper
towel.
Before
using your
grill
Use the grill for preparing meals with the
appearance and flavor of commercially char-
broiled meats. The grill must be very hot for this
type of cooking and smoke and spatter is to be
expected.
Be sure to use your venting system when grilling
to help minimize smoke.
You should have either a component downdraft
vent installed into the cooktop system or a high-
capacity vent hood.
Most cooking on the grill is done at the HI
setting. Each half of the grill component is
controlled separately.
Grill
control
1. Be sure both the controls for the grill are
How to
assemble the
grill module
off (O).
Grill grate
Grill element
2. Place the drip pan in the grease well first as
shown in the illustration in this section.
3. Grasp the grill element with both hands near
the plug. Keeping the element as nearly
horizontal as possible, push the plug firmly
into the electrical receptacles, to insure
complete contact. The element should lie flat
and rest on the ridges of the drip pan.
Drip pan
Electric receptacles
Grease
well
4. Place the grill grate into the opening in the
cooktop over the grill element.
5. Be certain the grease jar is clean and firmly
secured in the tube and lid assembly under
the porcelain enamel grease well.
Grease
collector
jar
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• The grill must be preheated to get the grill
components hot enough to sear the meat and
seal in the juices. Preheat the grill for 10
minutes at HI heat setting, then turn to the
desired setting for cooking.
• Make sure the removable grease collector jar
and drip pan are clean and in place before
using the grill.
Grill tips
• Remove grease from the grease collector jar
after each use to avoid spillovers.
• The grill element is divided so the front and
rear sections are controlled separately.
• The grates should be oiled or sprayed with a
non-stick coating before cooking to prevent
sticking. Remove the grate before spraying
and spray only while cool. Spraying directly
onto a hot grill may cause a fire.
• You can heat both sections to the same
temperature for cooking large amounts of the
same food, or you can vary the temperatures
on front and rear for cooking two different
foods. Also, you can save energy when cooking
small amounts of food by turning only one
section on and leaving the other off entirely.
• Trim the fat from meat before placing on the
grill. This will reduce smoking and lessen
grease buildup in the drip pan, grease well
and grease jar.
• Do not leave grill unattended while it is in use.
• Allow space between foods when placing
them on the grill. Air and heat need to
circulate around the food for best cooking
results.
• Remove accumulated grease from the non-
removable grease well after each use to lessen
smoking and odors. Be sure opening to grease
tube is clean. Grease buildup can become a
fire hazard.
• Occasionally rearrange foods on the grill to
prevent sticking and provide better browning.
To control flame-ups, set heat setting at LO, rather
than off (O). If you have a bad flame-up and there is
danger of the fire spreading, take the following steps
immediately:
2. Use a long-handled utensil to remove the
food from the grill. Be careful not to get burned.
What to do
if a flame-
up occurs
The fire should start to go out. If it does not,
smother the flames by covering the entire
grill with a large cookie sheet or the lid from
a large roasting pan.
1. Turn the grill controls to off (O), and turn
the downdraft vent control to HI.
If you are using an overhead updraft vent hood,
turn it off until the flame-up stops.
CAUTION!
• NEVER USE WATER ON A GREASE FIRE.
Water will spread the flames.
• Never try to use charcoal or flavored wood
chips in the well under the grill grate. Use of
charcoal indoors without proper ventilation
produces carbon monoxide that can be fatal.
Also, burning charcoal in the well will
permanently damage the porcelain coating in
the well.
• Never line the grill grate or the porcelain
enamel grease well with aluminum foil. Doing
so may block drainage of grease, causing
excessive smoking, fire or component
damage.
• NEVER LEAVE THE KITCHEN while grilling
meats or other juicy foods. Fats and juices
drip on the hot grill element and may cause
flame-ups. When grilling, you should always
be present to control flame-ups so they do not
get out of hand.
• It is recommended that you have a dry
chemical, foam or Halon type fire
extinguisher where you can easily reach it in
case of a cooking fire.
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Grill Component
Component Cooktop System
Q. When cooking many individual foods, what
can I do to insure that foods will cook
evenly?
Q. I follow the cooking times suggested, but my
foods don’t get done properly. Is there
something wrong with my grill?
Questions
and
answers
A. When cooking foods of various sizes and
thicknesses, start larger or thicker pieces
first and add quicker-cooking smaller pieces
later. Press meat lightly to lie flat on grill.
Slash the fat on edges of steaks and chops to
prevent curling. Break the joints of split
chickens so they will lie flat.
A. Probably not. Suggested cooking times
should be used only as a general guide.
Variables in food can change the cooking
times required.
Q. How can I keep barbecued meats from
developing an unattractive burned look
and taste?
Q. My grilled meats sometimes come out drier
than they should. What can I do to help
prevent this?
A. Sauces containing sugar will often burn if
used during the entire cooking time. If your
favorite sauce contains sugar, try adding it
only during the last 15 to 20 minutes of
cooking time for best results.
A. Season meats after cooking rather than
before—salt can draw out juices and dry out
meat. Use tongs to turn and rearrange
meats on the grill; forks will pierce the meat
and release juices.
Q. Foods cooked on my grill are not browning
as much as I would like. What could cause
this?
A. A longer preheating and grill time may be
necessary to achieve the desired results.
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• Do not leave the cooktop unattended during
“preheat” (knobs turned to “HI”) or any
time the knobs are turned to “HI” with food
on the grill. Most foods will be grilled on the
HI setting.
• Trim the excess fat from the meat.
Grill
cooking
guide
• Before cooking steaks, slash the fat around
the edges to prevent curling of the meat.
• Suggested cooking times should be used only
as a guide, since variables in food can change
the cooking times.
• Preheat at the HI setting for 10 minutes
before grilling. Change the heat setting as
advised in your cookbook for the food you
are grilling.
• Foods should be turned over and rearranged
as needed.
Total Cooking Time
Food
in Minutes
Comments
Beef Cubes (1 in.)
17–20
Marinate less-tender beef before grilling.
Beef Steaks, tender
1
4
(3/4 to 1 ⁄ in.)
Rare
Medium
10–14
12–16
16–20
Turn over and rearrange as needed to achieve desired doneness.
Well
1
2
(1 ⁄ to 2 in.)
Rare
Medium
Well
18–22
26–30
42–46
Beef Steaks, less-tender
(3/4 to 1 in.)
Medium
18–22
26–30
Tenderize before grilling. Turn and cover with foil after first half of
cooking time for more juiciness.
Well
Chicken
Pieces or Quarters
50–70
60–85
40–50
Turn over frequently and, if desired, baste with sauce last 10–15 minutes.
Place skin-side-down. Turn over every 15 minutes and baste frequently.
Place skin-side-down. Turn over every 10 minutes and baste frequently.
Chicken, halves
Cornish Hens, halves
Fish Steaks
(1 in. or less)
15–20
17–20
Brush with melted butter.
Fish, whole (6 to 8 oz.)
If stuffed, add 6 minutes to total cooking time. Cover top with foil.
Hamburgers (3/4 in.)
Rare
Medium
Well
12–16
16–20
22–24
Turn over and rearrange as needed to achieve desired doneness.
Ham Steaks (1 to 11⁄2 in.)
16–20
precooked
Hot Dogs
8–9
Turn frequently.
Kabobs
Meat
Vegetable
20–25
10–15
For less-tender vegetables, reduce time 4 to 6 minutes.
Lamb Chops (3/4 to 1 in.)
26–30
15–20
Lobster Tails
Cut thin undershell to expose meat. Turn over every 5 to 10 minutes.
Brush with butter.
Pork Chops, loin or rib
(1/2 in.)
(1 in.)
18–20
30–36
Sausage Links (4 oz. each)
Raw
Precooked
22–24
12–16
Grill whole or cut into 2 to 4 pieces. Turn to brown all sides.
Spareribs
Entree (3 lbs.)
Appetizer (2 lbs.)
60–80
50–60
Parboil 5 minutes before grilling. Rearrange and turn over frequently.
Baste with sauce last 10 minutes, if desired.
Vegetable Halves
25–30
Choose tender vegetables such as squash and tomatoes. Cover with foil.
For tomatoes, reduce cooking time 10 minutes.
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Vent System Control
Component Cooktop System
The built-in vent system helps remove cooking
vapors, odors and smoke from foods prepared
on the cooktop components.
Using the
vent system
To operate the vent system manually, turn the
knob on the control panel clockwise to the
desired blower speed.
Use the control knob at the front of the vent
grille to adjust the blower speed. A HI setting is
recommended when flame-ups occur while
cooking on the grill.
The downdraft blower adjacent to the grill
comes on automatically when the grill is turned
on. It turns off automatically when the grill is
turned off (O).
The blower speed, while grilling, will always be
the high speed. No adjustment is possible while
the grill is operating. The blower can be used
independent of the grill and then speed
adjustment is possible.
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Care and Cleaning
Component Cooktop System
Proper care and cleaning are important so
BE SURE ELECTRICAL POWER IS OFF
your Component Cooktop System will give you BEFORE CLEANING ANY COMPONENTS.
efficient and satisfactory service. Follow these
directions carefully to help assure safe and
proper maintenance.
Some of the components must be cured or
preconditioned before using them for the
first time.
Components and accessories should be
cleaned after each use. The longer a soil
remains, the harder it is to clean. See each
component’s section in this guide for specific
instructions.
Care of the
components
Wash with soap and water. For heavy soils, first
cover with a damp cloth and let soak 30
minutes. A stainless steel cleaner may be used.
Do not use spray-type oven cleaners. Overspray
will damage nearby surfaces. Use newspaper
and masking tape to cover surfaces such as
back wall, control panel, range sides,
countertop, etc. Remove grates, grill element
or porcelain enamel drip pan.
Brushed
stainless
steel finish
To remove fingerprints, apply a little baby oil
or cooking oil with a cloth or paper towel. Rub
in the same direction as the brush marks in the
stainless steel finish.
Stubborn baked-on food residue or stains on
the stainless steel surfaces can be removed by
using pad-type oven cleaners. For your safety,
use extreme caution. Oven cleaners are caustic
and can damage or discolor most other surfaces.
Clean up any spills or spatters with a damp cloth. The control knobs may be removed for easier
Control
panel and
knobs
Remove heavier soil with warm, soapy water.
cleaning.
Clean the control panel with mild liquid dish
detergent and a soft cloth. Rub the control
panel lightly.
To remove a knob, pull it straight off the stem.
Wash the knobs in soap and water but do not
soak.
CAUTION: Do not use abrasives of any kind
on the control panel.
Do not allow water to run down inside the
surface of the panel while cleaning. After
drying, return the knobs to the cooktop,
making sure to match the flat area on the knob
to the shaft.
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Care and Cleaning
Component Cooktop System
Before you use the cooktop for the first time,
clean the glass surface units with cleaning
cream. This helps protect them top and makes
clean-up easier.
If soil, mineral deposits from evaporated water
spills or metal rub-off from aluminum
cookware is not removed, it will burn on the
glass surface units and cause permanent
discoloration.
General
information
for glass
surface units
Proper care and cleaning are important so
your cooktop will give you efficient and
satisfactory service.
Follow the directions in this section carefully in
caring for the glass surface units to assure safe
and proper maintenance.
Use only a recommended cleaning cream,
such as Cerama Brite or Cooktop Cleaning
Cream, on the glass surface units.
Daily
cleaning of
the glass
surface
units
1 Rub a few drops (less is better) of the cleaning 2 Clean the surface units with the cleaning
Normal,
light soil on
the glass
surface
cream onto soiled area using a damp paper
towel. Buff with a dry paper towel until all soil
and cream are removed. Frequent cleaning
leaves a protective coating which is essential
in preventing scratches and abrasions.
cream after each use.
units
1 Apply a few drops of the cleaning cream to
the (cool) soiled area.
4 If any soil remains, repeat the steps listed
above. For additional protection, after all
soil has been removed, polish the entire
surface unit with the cleaning cream.
Heavy,
burned-on
soil on the
glass
surface
units
2 Using a damp paper towel, rub the cream
into the burned-on area. As with any
burned-on spill, this may require some effort. 5 Buff with a dry paper towel.
3 Carefully scrape soil with razor scraper.
Hold scraper at a 30° angle against the
glass surface units.
NOTE:
• Be sure to use a new, sharp razor scraper. Do
not use a dull or nicked blade.
• Store the razor scraper out of reach of children.
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Sugary spillovers (such as jellies, fudge, candy
syrups) or melted plastics can cause pitting of
the surface units of your cooktop (not covered
by the warranty) unless the spill is removed
while still hot. Special care should be taken
when removing hot substances. Follow these
instructions carefully and remove soil while
spill is still hot.
1 Turn off all surface units affected by the
spillover. Remove hot pans.
Special care
of the glass
surface
2 Wearing an oven mitt, hold the razor scraper
at a 30° angle to the cooktop and scrape hot
spill to a cool area outside the surface unit.
units
3 With the spill in a cool area, use a dry paper
towel to remove any excess. Any spillover
remaining should be left until the surface of
the cooktop has cooled.
Do not continue to use the soiled surface unit
until all of the spillover has been removed.
Follow the steps under Heavy Soil to continue
the cleaning process.
Note: Using a razor scraper will not damage the glass
surface units if the 30° angle is maintained.
• If pots with a thin overlay of aluminum,
copper or enamel are allowed to boil dry, the
overlay may bond with the glass surface units
and leave a black discoloration. This should
be removed immediately before heating again
or the discoloration may be permanent.
• If you slide aluminum or copper cookware
across the glass surface units of your cooktop,
they may leave metal markings which appear
as scratches. If this should happen, use
the razor scraper and cleaning cream to
remove these markings. Failure to remove
these residues immediately may leave
permanent marks.
Precautions
for the glass
surface
units
• Water stains (mineral deposits) are removable
using the cleaning cream or full strength
white vinegar.
• Most cleaners contain ammonia, chemicals
and abrasives which can damage the surface
units. Use only the recommended cleaning
cream for proper cleaning and protection of
your glass surface units.
• Use of window cleaner may leave an iridescent
film on the glass surface units. The cleaning
cream will remove this discoloration.
• Read and follow all instructions and warnings
on the cleaning cream labels.
• Do not use dishwashing detergents. They
will remove the protective coating and
therefore make the surface units more
susceptible to staining.
To conveniently order more cream and/or
scrapers for cleaning your glass surface units,
please call our toll free number:
Future care
of the glass
surface
National Parts Center
800-626-2002
units
Cleaner
Scraper
Cream and scraper kit
# WX10X300
# WX5X1614
# WB64X5027
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Care and Cleaning
Component Cooktop System
The burner assemblies should be washed
regularly and after spillovers.
Gas burner
assembly
Burner cap
Turn all control knobs to the off (O) position
before removing burner parts. Allow parts to
cool before removing.
Igniter
exposed
Alignment
cap
CAUTION: DO NOT OPERATE THE
BURNER WITHOUT ALL BURNER PARTS
CORRECTLY IN PLACE. The electrode of the
spark igniter is exposed when the burner cap is
removed. Contact with an exposed igniter while
a burner is being turned on will cause a slight
electrical shock.
Burner grate
The burner grate, burner caps and burner
support rings can be lifted off, making them
easy to clean. (The drip pan cannot be
removed.) Wash burner parts with an all-
purpose, non-abrasive cleaner and warm water.
Soak stubborn soil. Dry the burner assemblies
with a cloth—don’t reassemble them wet.
Burner cap
Igniter
Burner support ring
Burner body
To reassemble: Place the burner support ring
onto the burner bowl first. Before replacing the
burner cap, first examine the four notches on
its underside. One of the notches, shaped
differently from the other three, includes an
indexing key for the spark igniter—this notch
fits over the spark igniter. When replacing the
burner grate, make sure the bottom of the
burner grate fits securely into a corresponding
ridge in the drip pan.
CAUTION: DO NOT OPERATE THE BURNER WITHOUT ALL
BURNER PARTS CORRECTLY IN PLACE.
Burner grates can be cleaned by hand or in a
self-cleaning oven. Although the burner grate is
durable, it will gradually lose its shine,
regardless of the care you take of it. This is due
to its exposure to the high temperature of the
gas flames.
To preserve the porcelain enamel finish as long
as possible, have a pan on the grate before you
turn on the burner, and lower the flame when
food reaches the desired cooking temperature.
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Clean the grill component after every use. Do
not put the element into water. It cleans itself
when heated during normal use. To remove
any charred soil, clean with a dry, stiff brush
when the element is cool.
From time to time, you should recondition the
grate with no-stick cooking spray. See the Grill
Component section.
Grill
component
Wash the porcelain enamel drip pan in the
sink with soap and water, or put it in the
dishwasher. Soak stubborn stains, then rub
gently with a scouring pad.
Never use steel wool or metal scouring pads
because they may damage the outer casing of
the element.
Do not put the drip pan in the oven during a
self-cleaning cycle. Doing so will cause
Wash the grill grate in the sink in soap and
water. The grate may be soaked in a solution of discoloration and damage the finish.
dishwasher detergent and hot water. Use a
non-metal scouring pad if necessary. Do not
use abrasive cleaning products. The grill grate
can also be cleaned in a self-cleaning oven.
Porcelain enamel can crack or chip with
misuse. It can stain if spillovers of foods with a
high acid content (such as tomatoes or lemon
juice) are not cleaned up quickly.
When cleaning a porcelain enamel grease well,
be careful not to get the electrical receptacles
wet. Do not try to fill the well with water when
cleaning. Be sure the drain hole and tube in the
grease well are not clogged.
Porcelain
enamel
grease well
On the underside of the grill cooktop
component, a grease jar is mounted to catch
fat and drippings.
Do not use thin-walled glass or plastic jars, such
as those having contained food products. Such
jars could fracture.
Grease jars
The lid of the jar is permanently mounted to
the bottom of the cooktop component box.
The lid is connected by a tube to a spout at the
front of the grease well. The jar can be
Different foods give different amounts of fat
and drippings, so you should inspect the jar
each time it is used. If the jar is not emptied or
replaced often enough, the fat and drippings
may overflow. Be sure the drain hole and tube
unscrewed from the lid to be emptied and
cleaned or to be replaced. The jar is a standard in the grease well are not clogged.
1-pint jar. Quart canning jars may also fit.
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Care and Cleaning
Component Cooktop System
The downdraft vent grille and filter should be
cleaned frequently—after every use is best.
Before cleaning the vent system, be sure
exhaust blower is shut off.
How to
clean the
vent system
Filter
To remove parts for cleaning:
1. Lift off the vent grille.
2. Lift the filter straight up from the filter
supports.
Grille removed
Control knob
To clean the vent grille, remove it from the
cooktop by lifting it up.
It can be cleaned by hand, in the dishwasher or
in a self-cleaning oven.
How to
clean the
vent grille
To clean the filter, soak, then agitate filter in
hot detergent solution prepared in the sink.
Using ammonia or other alkali will darken the
metal. Light brushing can be used to remove
embedded dirt. Be careful not to disturb the
aluminum fabric of the filter body.
Never operate the vent system without the
filter in place. In situations where flaming
might occur, the filter will retard entry of
flames into the exhaust blower.
How to
clean the
filters
To replace the filter after cleaning, place it on
the filter supports. Replace the vent grille.
Rinse, shake and remove moisture before
replacing. It is advised that filters should be
cleaned after every use.
Before replacing the filter into the vent
system housing, inspect and wipe clean the
housing walls. Do not allow grease
accumulation to form.
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The Problem Solver
Component Cooktop System
PROBLEM
POSSIBLE CAUSE
Questions?
Use this
problem
solver!
COMPONENTS
ARE NOT
FUNCTIONING
PROPERLY
•Difficulty may be in the main distribution panel of your house caused
by a blown circuit fuse, a tripped circuit breaker, the main fuse or the
main circuit breaker, depending on the nature of the power supply.
If a circuit breaker is involved, reset it. If the control box uses fuses,
the circuit fuse (a cartridge-type) should be changed, BUT ONLY
BY SOMEONE FAMILIAR WITH ELECTRICAL CIRCUITS.
If, after performing one of these procedures, the fuse blows or circuit
breaker trips again, call for service.
NOTE: Apartment tenants or condominium owners should request
their building management perform this check before calling for
service.
•Controls are not properly set or wrong control is set for the component
or surface unit you are using.
•Grill element is not plugged in properly.
•Consider the possibility of interruption in gas or electric service from
the utility source.
HALOGEN/RADIANT •You must use pans which are absolutely flat. If light can be seen
SURFACE UNITS between the pan bottom and a straight edge, the halogen/radiant
WILL NOT MAINTAIN surface units will not transfer heat properly.
A ROLLING BOIL OR
FRYING RATE IS NOT
FAST ENOUGH
•Pan bottoms should closely match the diameter of the surface unit
selected.
HALOGEN/RADIANT • The halogen/radiant cooktop may seem hotter than you are used to.
COOKTOP FEELS HOT This is normal.
•Make sure flat-bottomed pans are used.
•Using the vent will help keep the halogen/radiant cooktop cooler.
FOODS COOK
SLOWLY ON
•Improper cookware being used. Pan bottoms should be flat, fairly
heavy weight and the same diameter as the surface unit selected.
HALOGEN/RADIANT
COOKTOP
TINY SCRATCHES
(may appear as cracks)
OR ABRASIONS ON
•Incorrect cleaning methods have been used, cookware with rough
bottoms have been used or coarse particles (salt or sand) were
between the cookware and the surface of cooktop. Use recommended
HALOGEN/RADIANT cleaning procedures, be sure cookware bottoms and cookware are
COOKTOP GLASS
SURFACE
clean before use and use cookware with smooth bottoms. Tiny
scratches are not removable but will become less visible in time as a
result of cleaning.
METAL MARKINGS
•Do not slide aluminum cookware across the surface. Use the
(may appear as scratches recommended cleaning procedure to remove marks.
on halogen/radiant
cooktop glass surface)
•Incorrect cleaning materials have been used, encrusted boilovers or
grease spatters remain on the surface. Use a razor scraper and the
recommended cleaning procedure.
29
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The Problem Solver
Component Cooktop System
PROBLEM
POSSIBLE CAUSE
Questions?
Use this
problem
solver!
DARK STREAKS
OR SPECKS ON
HALOGEN/RADIANT
COMPONENT
•Use a razor scraper and recommended cleaning procedure.
AREAS OF
•Marks from aluminum and copper pans as well as mineral deposits
from water or food can be removed with Cooktop Cleaning Cream.
DISCOLORATION
ON HALOGEN/
RADIANT SURFACE
COOKTOP
FREQUENT CYCLING •Incorrect cookware used. Use only flat cookware to minimize cycling.
OFF AND ON OF
HALOGEN/RADIANT
SURFACE UNITS
HOT SUGAR
MIXTURES/PLASTIC paper towels. Use a razor scraper held at a 30° angle to the cooktop
MELTED TO THE to scrape the hot spill to a cool area outside the surface unit. Let the
•Turn the surface unit to LO, wipe the hot cooktop with several dry
HALOGEN/RADIANT cooktop cool. Clean with Cooktop Cleaning Cream.
SURFACE
CONTROL KNOB
WILL NOT TURN
•When the knob is at the off (O) position, it must be pushed in before
it can be turned.When the knob is at any other position, it can be
turned without being pushed in.
SPARKING SOUND
PERSISTS AFTER
BURNER LIGHTS
•Sparking of the igniter is normal. Air currents in the kitchen from
an open window or a person moving quickly can interrupt the flame,
causing automatic relight sparking. As the burner warms, the
sparking is less likely to occur. If the sparking persists for a long time,
call for service.
SPARKING SOUND
PERSISTS AFTER
BURNER IS OFF
•Be sure the control knobs are in the off (O) position. If the sparking
sound persists call for service.
BURNERS DO
NOT LIGHT
•Make sure electrical plug is plugged into a live power outlet.
•Gas supply not connected or not turned on.
•Orifice in burner body may be clogged (see the Gas Burner
Component section). Remove the obstruction.
•Burner parts not replaced correctly (see the Gas Burner Component
section).
•Counter unit not properly grounded or polarized. This can affect
spark ignition.
•Soil clogging holes in burner cap. Remove and clean.
•Cooktop burner top not replaced correctly.
30
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PROBLEM
POSSIBLE CAUSE
BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
FLAMES
A. Yellow flames: Call for
B. Yellow-tipped flames: Call
C. Soft blue flames: Normal
service.
for service.
burner flames.
•If burner flames look like (A) or (B), call for service. Normal burner
flames should look like (C), burning with a soft blue flame.
VENT SYSTEM
BLOWER DOES
NOT WORK
•The circuit breaker in your house has been tripped, or a fuse has
been blown.
•If the components operate but the blower doesn’t, the fault may be
in the blower control switch or blower wiring connections. Be sure to
disconnect power to the cooktop at the household distribution panel
before attempting to service the blower yourself.
GRILL OR IS NOT
FUNCTIONING
PROPERLY
•Grill element is not plugged in solidly.
•Grill element controls are not properly set.
•To use the entire surface of the grill, it is necessary to turn on both
the front and the rear controls.
FOODS STICK
TO GRILL
•Grill was not pre-seasoned before first use.
•Heat setting is too high.
EXCESSIVE SMOKE
•Accumulated grease in the drip pan or grease well or food soil on
the grate are causing excessive smoke.
•Fats were not trimmed from meats prior to cooking.
If you need more help…call, toll free:
GE Answer Center®
800.626.2000
consumer information service
31
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Notes
Component Cooktop System
32
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Consumer Services
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE,
we’ll be there. All you have to do is call—toll- free!
Whatever your question about any Monogram major appliance, GE Answer Center®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center® service is open
24 hours a day, 7 days a week.
GE Answer
Center®
800.626.2000
A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Consumer Service company-operated locations offer
you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,
9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance
inside and out—so most repairs can be handled in just one visit.
In-Home Repair
Service
800-444-1845
GE offers, free of charge, a brochure to assist in planning a barrier-
free kitchen for persons with limited mobility.
For Customers
With Special
Needs…
2’ 6"
TBXTOLITE
ON WALL
SINGLE CONTROL
FAUCET
6’ 10"
Consumers with impaired hearing or speech who have access to a
TDD or a conventional teletypewriter may call 800-TDD-GEAC
(800-833-4322) to request information or service.
8"
5"
6"
5"
7"
1’ 0"
1/8
3’ "
FLUORESCENT
FIXTURE
THIS LIGHT CAN
BE INSTALLED
IN BOTTOM OF
WALL CABINETS
800.626.2000
2’ 10"
SECTION A-A
R SHALLOW DEPTH SINKS (6") WITH REAR DRAIN.
SINK SHOULD ALSO BE UNDERCOATED
SCALE 1’ 1"
=
You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.
Service Contracts
800-626-2224
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
Parts and
Accessories
User maintenance instructions contained in this guide cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
800-626-2002
33
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WARRANTY
YOUR MONOGRAM COMPONENT COOKTOP WARRANTY
Staple sales slip or cancelled check here. Proof of original
purchase date is needed to obtain service under warranty.
FULL ONE-YEAR WARRANTY
• Burn out of any of the radiant or halogen
surface units.
WHAT IS
COVERED
For one year from date of original purchase,
we will provide, free of charge, parts and
service labor in your home to repair or
replace any part of the cooktop that fails
because of a manufacturing defect.
This warranty is extended to the original
purchaser and any succeeding owner for
products purchased for ordinary home use
in the 48 mainland states, Hawaii and
Washington, D.C. In Alaska the warranty is
the same except that it is LIMITED because
you must pay to ship the product to the
service shop or for the service technician’s
travel costs to your home.
FULL FIVE-YEAR WARRANTY
(on some models) For five years from the
date of original purchase, we will provide,
free of charge, parts and service labor in
your home to repair or replace the glass
cooktop due to:
• Cracking of the glass cooktop due to
thermal shock
• Discoloration of the glass cooktop
All warranty service will be provided by our
Factory Service Centers or by our authorized
Customer Care® servicers during normal
working hours.
• Wear off of the pattern on the glass cooktop
• Cracking of the rubber seal between the
glass cooktop and the porcelain edge
Should your appliance need service, during
warranty period or beyond, call 800-444-1845.
• Service trips to your home to teach you how • Damage to the glass surface units caused
WHAT IS NOT
COVERED
to use the product.
by hardened spills of sugary materials
or melted plastic that are not cleaned
according to the directions in the Use
and Care Guide.
Read your Use and Care material.
If you then have any questions about
operating the product, please contact your
dealer or our Consumer Affairs office at
the address below, or call, toll free:
GE Answer Center®
800.626.2000
consumer information service
• Replacement of house fuses or resetting of
circuit breakers.
• Failure of the product if it is used for other
than its intended purpose or used
commercially.
• Damage to the glass surface units caused
by the use of cleaners other than the
recommended cleaning cream.
• Improper installation.
If you have an installation problem, contact
your dealer or installer. You are responsible
for providing adequate electrical, gas,
exhausting and other connecting facilities
as described in the Installation Instructions
provided with the product.
• Damage to the product caused by accident,
fire, floods or acts of God.
• Damage to the product due to misuse
or abuse.
WARRANTOR IS NOT RESPONSIBLE
FOR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs
office or your state’s Attorney General.
Warrantor: General Electric Company. If further help is needed concerning this warranty,
write: Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225
ZEW145
ZEW155
ZEW166
ZEW176
ZGW124
ZGW125
34
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o d T a y M a i l
I m p o r t a n t
e g R i s t r a t i o n O w n e r s h i p
C o n s u m e r P r
G E A p p l i a n c e s
Place
1st Class
Letter
Stamp
Here
General Electric Company
Warranty Registration Department
P.O. Box 34070
Louisville, KY 40232-4070
35
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Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to
have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
After completing this
registration, write your
Read your “Use and Care
Guide” carefully. It will
help you operate your new
appliance properly. If you
have questions, or need
more information call
Product Ownership
Registration today.
Have the peace of mind
of knowing we can
contact you in the
unlikely event of a
model and serial numbers
in this guide. You will
need this information
should you require
service. Our service
the GE Answer Center
®
number is 800-444-1845.
800.626.2000.
1
safety modification.
2 3
Important: To ensure that your product is registered, fold and mail this form. No envelope is needed.
Consumer Product Ownership Registration
Product
Model
Serial
Component Cooktop System
Mr. l Ms. l Mrs. l Miss l
First
Name
Last
Name
Street
Address
Apt. #
Zip
Code
City
State
Date Placed
In Use
Month
Phone
Number
Day
Year
GE Appliances
General Electric Company
Louisville, Kentucky 40225
CUT HERE
D-953-0555-000
Part No. 164D3333P077
Pub No. 49-8835
6-97 CG
Monogram®
General Electric Company
Louisville, KY 40225
Printed in the United States
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