GE Cordless Telephone 15432970 User Manual

2-6920/2-6921  
900MHz  
Cordless Telephone  
User’s Guide  
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INTRODUCTION  
Your GE 900 MHz Cordless Telephone is designed to give you flexibility in  
use and high quality performance. To get the most from your new cordless  
telephone, we suggest that you take a few minutes right now to read  
through this instruction manual.  
IMPORTANT: This Should Not Be The Only Phone in Your Home  
Because cordless phones operate on electricity, you should have at least one phone in  
your home that is not cordless, in case the power in your home goes out.  
FCC REGISTRATION INFORMATION ........... 2  
INTERFERENCE INFORMATION ................... 2  
HEARING AID COMPATIBILITY .................. 2  
GETTING STARTED ................................ 4  
BEFORE YOU BEGIN .......................... 4  
MODULAR JACK REQUIREMENTS ...... 4  
DESKTOP INSTALLATION...................... 5  
WALL MOUNT INSTALLATION .............. 6  
CORDLESS PHONE BASICS...................... 7  
MAKING A CALL ............................... 7  
IN USE INDICATOR ......................... 7  
REDIAL (RE/PA) ........................... 7  
RECEIVING A CALL ............................ 7  
FLASH BUTTON ................................ 8  
VOL (VOLUME) SWITCH .................... 8  
RING/PWR (RINGER AND POWER)  
THE MEMORY FEATURE ................... 10  
STORING A NUMBER IN MEMORY ... 10  
CHANGING A STORED NUMBER ...... 11  
STORING A REDIAL NUMBER ........... 11  
STORING A PAUSE IN MEMORY ..... 11  
DIALING A STORED NUMBER ......... 12  
CHAIN DIALING FROM MEMORY ..... 12  
HEADSET AND BELT CLIP OPERATION ..... 13  
CONNECTING HEADSET TO HANDSET ... 13  
CONNECTING THE BELT CLIP ............. 13  
CHANGING THE BATTERY ...................... 14  
BATTERY SAFETY PRECAUTIONS ..... 14  
TROUBLESHOOTING GUIDE ................... 15  
GENERAL PRODUCT CARE .................... 17  
CAUSES OF POOR RECEPTION ............... 17  
SERVICE ............................................ 18  
INDEX ............................................... 19  
ACCESSORY FORM .............................. 20  
LIMITED WARRANTY ............................ 21  
SWITCH ....................................... 8  
SELECTING A RING SOUND (PGM  
BUTTON) ..................................... 9  
MUTE BUTTON ................................. 9  
TEMPORARY TONE ............................ 9  
PAGING THE HANDSET ..................... 10  
ADVANCED FEATURES .......................... 10  
CHANNEL BUTTON (CHAN) ............ 10  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
T H E L I G H T N I N G  
FLASH AND ARROW-  
HEAD WITHIN THE  
CAUTION: TO REDUCE THE THE EXCLAMATION  
RISK OF ELECTRIC SHOCK, POINT WITHIN THE  
DO NOT REMOVE COVER T R I A N G L E I S  
A
TRIANGLE IS  
A
( O R B A C K ) . N O U S E R - WARNING  
SIGN  
WA R N I N G S I G N  
ALERTING YOU OF  
ALERTING YOU OF  
SERVICEABLE PARTS IN-  
SIDE. REFER SERVICING  
T O Q U A L I F I E D S E R V I C E  
PERSONNEL.  
I
M
P
O
R
T A  
N
T
WARNING: TO PREVENT FIRE  
OR ELECTRICAL SHOCK HAZARD,  
DO NOT EXPOSE THIS PRODUCT  
TO RAIN OR MOISTURE.  
"
D
A
N
G
E
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O
U
S
I N S T R U C T I O N S  
A C C O M PA N Y I N G  
T H E P R O D U C T.  
VOLTAGE" INSIDE  
THE PRODUCT.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
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GETTING STARTED  
Make sure your package includes the items shown here.  
Headset (for  
2-6921 only)  
T
ALK  
CHAN  
MUTE  
AC power adapter  
RE/P  
A
FLASH  
IN USE  
ABC  
2
DEF  
3
1
4
CHARGE/  
GHI  
JKL  
5
MNO  
6
P
AGE  
Base plate  
PQRS  
TUV  
8
WXYZ  
9
7
TONE  
OPER  
0
#
*
ON OFF-RING  
PGM  
MEM  
PAGE  
PWR-ON OF  
Telephone  
line cord  
Short telephone  
line cord  
Belt Clip (for  
2-6921 only)  
Base  
Handset  
BEFORE YOU BEGIN  
MODULAR JACK REQUIREMENTS  
You need an RJ11 type modular jack, which is the most  
common type of phone jack and might look like the one  
pictured here. If you don’t have a modular jack, call your local  
phone company to find out how to get one installed.  
FEATURE NOTE: Digital Security System  
When you place the handset in the base, the unit verifies its security code  
which prevents false ringing from other cordless telephones. After a power  
outage or battery replacement, you should place the handset in the base for  
about 20 seconds to reset the code.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies that  
may cause interference to nearby TVs and VCRs. To minimize or prevent such  
interference, the base of the cordless telephone should not be placed near or on  
top of a TV or VCR. If interference continues, moving the cordless telephone  
farther away from the TV or VCR will often reduce or eliminate the interference.  
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DESKTOP INSTALLATION  
7
6
3
2
1
4
T/P switch  
1. Make sure base plate is securely fastened.  
2. Plug the telephone line cord into the PHONE LINE jack on the base and  
into a modular jack.  
3. Plug the power supply cord into the POWER 9V DC jack on the base and  
into an AC outlet.  
4. Set the T/P switch to T for touch-tone service, or P for pulse (rotary)  
service. If you don’t know which type of service you have, check with  
the phone company.  
5. Set RING switch (on the handset) to ON.  
6. Raise the base antenna.  
7. Place handset in the base to charge for 12 hours. The CHARGE/PAGE  
light (on the base) comes on to indicate that the battery is charging. If  
you don’t charge the handset battery properly (for 12 hours) when you  
first set up the phone, performance of the battery will be compro-  
mised.  
NOTE: Use only the Thomson power supply that is compatible with this unit.  
Using other adapters may damage the unit.  
5
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WALL MOUNT INSTALLATION  
1. Remove the handset hook; turn it  
upside down, and put it back in the  
slot. You need to do this so the handset  
doesn’t fall out of the base.  
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1
2
3
2. Plug the short telephone line cord into  
the jack marked PHONE LINE on the  
back of the unit and plug the other end  
into a modular wall jack.  
5
4
3. Connect the power adapter to the  
POWER 9V DC jack on the phone.  
4. Install the base plate by putting the  
tabs into the slots on the top of the unit  
first, and then snapping the bottom  
tabs into place.  
7
5. Slip the mounting holes over the wall  
plate posts and slide the unit down  
firmly into place. (Wall plate not  
included.)  
10  
6. Set the T/P switch to T for touch-tone  
service, or P for pulse (rotary) service. If  
you don’t know which type of service  
you have, check with the phone  
company.  
IN USE  
CHARGE/  
P
AGE  
PAGE  
7. Plug the other end of the power adapter into an AC outlet.  
8. Set RING switch to ON.  
9. Raise the base antenna.  
10. Place handset in the base to charge for 12 hours. The CHARGE/PAGE  
light comes on to indicate that the battery is charging. You must  
charge the handset battery continuously (without using the  
phone) for 12 hours when you set up the phone.  
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CORDLESS PHONE BASICS  
MAKING A CALL  
After initial set up, put handset in the  
base for 12 hours to charge the battery.  
The only two things you need to know to  
make a call are:  
TALK button  
Press the TALK button before you dial.  
Press TALK or place the handset in the  
base to hang up.  
IN USE INDICATOR  
You know the phone is on when you see  
the IN USE indicator on the handset light.  
TALK  
RE/PA  
1
CHAN  
MUTE  
FLASH  
ABC  
2
DEF  
3
REDIAL (RE/PA)  
GHI  
4
JKL  
5
MNO  
6
Press the TALK button, then press the RE/  
PA (redial/pause) button to redial the last  
number you called (up to 31 digits).  
PQRS  
TUV  
WXYZ  
7
8
9
TONE  
OPER  
0
#
*
ON OFF-RING  
PGM  
MEM  
PWR-ON OF  
RECEIVING A CALL  
To answer a call when the handset is out  
of the base, you must press the  
TALK button before you can talk.  
RE/PA  
Redial/Pause  
button  
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FLASH BUTTON  
VOL (volume) switch  
(on the side of the handset)  
Use the FLASH button to activate custom  
calling services such as call waiting or call  
transfer, which are available through your  
local phone company.  
MUTE  
button  
FLASH  
button  
TIP: If you press the TALK button to  
activate custom calling services such as  
call waiting, you’ll hang up the phone.  
Press FLASH instead.  
VOL (VOLUME) SWITCH  
Controls the volume of the handset's  
earpiece.  
TALK  
RE/PA  
1
CHAN  
MUTE  
RING/PWR (RINGER AND  
POWER) SWITCH  
This is a 3-position switch that controls  
the ringer and handset power.  
FLASH  
ABC  
2
DEF  
3
GHI  
4
JKL  
5
MNO  
6
PQRS  
7
TUV  
8
WXYZ  
9
When you move the switch to the left,  
the power is on and the ringer is on.  
TONE  
OPER  
0
#
*
ON OFF-RING  
PGM  
MEM  
When you move the switch to the middle  
position, the power is on, but the ringer  
is off.  
PWR-ON OF  
When you move the switch to the far  
right, the power is off and the ringer is  
off which saves battery power. You must  
turn PWR to ON (by sliding the switch to  
the middle or left position) in order to  
make calls or receive calls.  
PWR– ON OFF and  
RING– ON OFF  
switch  
PGM  
button  
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SELECTING A RING SOUND (PGM BUTTON)  
You can choose between two different ring sounds. To choose the first ring  
sound:  
1. Press PGM.  
2. Press 1.  
3. Press PGM.  
To choose the second ring sound:  
1. Press PGM.  
2. Press 2.  
3. Press PGM.  
To check your current ring sound selection, press PGM, press 3, and press  
PGM again.  
MUTE BUTTON  
Use the MUTE button to interrupt a phone conversation to talk privately  
with someone else in the room.  
1. Press MUTE to activate mute feature (the BAT LOW light blinks).  
2. Press MUTE again to turn it off.  
TEMPORARY TONE  
This feature enables pulse (rotary) service phone users to access touch-  
tone services offered by banks, credit card companies, etc., by pressing  
the TONE button to temporarily make the phone touch-tone compatible. To  
get information about your bank account, for example, you would:  
1. Press the TALK button.  
2. Call the bank’s information line.  
3. Press the TONE button after your call is answered.  
4. Follow the voice instructions to complete your transaction.  
5. Hang up when finished. The phone returns to pulse (rotary) service.  
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PAGING THE HANDSET  
IN USE  
Press the PAGE button on the base to  
locate a misplaced handset. When you  
press the PAGE button, the handset  
rings. Press the TALK button when you  
locate the handset. Remember that the  
ringer must be ON in order for the  
handset to ring.  
CHARGE/  
PAGE  
PAGE  
button  
PAGE  
CHAN button  
ADVANCED FEATURES  
CHANNEL BUTTON (CHAN)  
If you ever experience any interference or  
don’t have clear voice quality, press the  
CHAN button on the handset to advance  
to another channel.  
THE MEMORY FEATURE  
Store up to 10 numbers in memory for  
quick dialing.  
TALK  
RE/PA  
1
CHAN  
MUTE  
FLASH  
ABC  
2
DEF  
3
GHI  
4
JKL  
5
MNO  
6
STORING A NUMBER IN MEMORY  
PQRS  
TUV  
WXYZ  
7
8
9
The phone must be OFF (PWR button  
ON, but no dial tone).  
TONE  
OPER  
0
#
*
ON OFF-RING  
1. Press the MEM button  
2. Dial the number (up to 24 digits).  
3. Press MEM.  
PGM  
MEM  
PWR-ON OF  
4. Press any number key (0-9) to store  
the phone number in that memory  
location.  
RE/PA (redial/  
pause) button  
MEM  
button  
10  
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CHANGING A STORED NUMBER  
Use the same procedure to change a stored number as you do to store a  
number— you’re just moving the phone number to a different memory  
location.  
STORING A REDIAL NUMBER  
The phone must be off (PWR button ON, but no dial tone).  
1. Press MEM.  
2. Press RE/PA (redial/pause).  
3. Press MEM.  
4. Press any number key (0-9) to store the phone number in that memory  
location.  
STORING A PAUSE IN MEMORY  
Use the RE/PA button to insert a pause when a delay is needed in the  
dialing sequence (for example, when you must dial a 9 to get an outside  
line or when you must enter codes to access your bank’s information line).  
Each pause counts toward the 24 digit limit.  
If you need to dial 9 to get an outside line and want to store a number in  
memory without having to dial 9 each time, you would:  
1. Press MEM (phone must be off— PWR button ON, but no dial tone).  
2. Press 9.  
3. Press RE/PA (redial/pause).  
4. Dial the phone number you want to store in memory.  
5. Press MEM.  
6. Press any number key (0-9) to store the phone number in that memory  
location.  
TIP: If you need a longer pause, press RE/PA button more times.  
11  
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DIALING A STORED NUMBER  
1. Press the TALK button to get a dial tone.  
2. Press MEM and then press the number for that memory location.  
CHAIN DIALING FROM MEMORY  
Use this feature to make calls which require a sequence of numbers, for  
instance if you use a calling card for a frequently called long distance  
number. Basically, you dial each part of the sequence from memory. The  
following example shows how you can use chain dialing to make a call  
through a long distance service:  
The Number For  
Memory Location  
Long distance access number  
Authorization code  
Frequently called long distance number  
7
8
9
1. Press the TALK button to get a dial tone.  
2. Press the MEM button and then press 7.  
3. When you hear the access tone, press MEM and then press 8.  
4. At the next access tone, press MEM and then 9.  
12  
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HEADSET AND BELT CLIP OPERATION  
Headset plug  
CONNECTING A HEADSET TO  
THE HANDSET  
Headset  
jack  
For hands free conversation, connect the  
headset (for 2-6921 only) to the HEADSET  
jack as shown. The handset receiver and  
microphone are disabled when the  
headset is connected.  
H
E
A
D
S
E
T
Adjust the headset to rest comfortably on  
top of your head and over your ear. Move  
the microphone to approximately 2 to 3  
inches from your mouth.  
Press the TALK button to answer or  
place a call before using the headset.  
CONNECTING THE BELT CLIP  
There are two slots, one on each side of the  
handset.  
Slot for  
belt clip  
Slot for  
belt clip  
Attach the belt clip (for 2-6921 only) by  
inserting the sides of the belt clip into the  
slots. Snap the ends of the belt clip into  
place.  
13  
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CHANGING THE BATTERY  
Make sure RING/POWER switch is OFF  
before you replace battery.  
1. Remove the battery compartment  
door.  
2. Disconnect the cord attached to the  
battery pack and remove the battery  
pack from the handset.  
3. Insert the new battery pack and  
connect the cord into the jack inside  
the handset.  
4. Put the battery compartment door  
back on.  
5. Place handset in the base to charge. If  
you don’t charge the handset  
battery properly (for 12 hours)  
when you first set up the phone  
and/or when you install a new  
battery pack, the battery’s long-  
term performance will be compro-  
mised.  
BATTERY SAFETY PRECAUTIONS  
Don’t disassemble, mutilate, puncture, wet, or dispose of battery in fire.  
Like other batteries of this type, if it is burned or punctured, it could  
release toxic materials which can cause injury.  
Keep batteries out of the reach of children.  
NOTE: The RBRC seal on the battery used in your Thomson  
Consumer Electronics product indicates that we are participating in  
a program to collect and recycle Nickel Cadmium batteries  
throughout the United States. Please call 1-800-8-BATTERY for  
information or contact your local recycling center.  
Ni-Cd  
14  
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TROUBLESHOOTING GUIDE  
In case of difficulty, please check the following Troubleshooting Guide  
before seeking service.  
Problem  
Solution  
No dial tone  
• Check installation:  
— Is the base power cord connected to a working outlet?  
— Is TALK light on?  
— Is the telephone line cord connected to the base unit and  
the wall jack?  
• Disconnect the base from the wall jack and connect another  
phone to the same jack. If there is no dial tone in the second  
phone, the problem might be your wiring or local service.  
• Is the handset out of the base unit’s range? Move closer to  
the base unit.  
• Make sure the battery is properly charged (12 hours).  
• Is the battery pack installed correctly?  
• Make sure the RING/PWR switch on the handset is turned to  
ON.  
• If the phone still does not work, disconnect the power cord  
and remove the battery pack. Then reconnect the power cord  
and reinstall the battery pack. Place handset in the base for  
10 seconds to allow it to reinitialize.  
Dial tone is OK, but  
can’t dial out  
• Make sure the T/P switch on the base is set  
correctly.  
Handset does not ring  
• Make sure the RING/PWR switch on the handset is turned to  
ON (the far left position).  
You may have too many extension phones on your line. Try  
unplugging some phones.  
• See solutions for “No dial tone.”  
Cannot hear phone  
conversation  
• Set the volume control on side of handset to HI.  
You experience static,  
noise, or fading in  
and out  
• Change channels.  
• Is handset out of range? Move closer to the base.  
• Does the base need to be relocated?  
• Charge handset battery.  
• Make sure base is not plugged into an outlet with another  
household appliance.  
15  
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Problem  
Solution  
Cannot hear the  
Page alert tone  
• Set the RING/PWR switch on the handset to ON (the far left  
position).  
Range is shorter  
than normal  
• Press the CHAN button during the conversation to select a  
new channel.  
• Position the base antenna upward.  
Battery will not hold a  
charge or is fully charged  
and the BAT LOW lights  
• Be sure you are sufficiently charging the battery. When the  
battery has been charged for 12 hours, you can expect  
approximately 4 hours of talk time.  
• Check to be sure battery contacts on both the handset and  
the base are making contact and are clean; free of dirt or lint.  
• When the handset is placed in the base, check that the base  
CHARGE light is on.  
BAT LOW light stays on  
• Place handset in base for 10 seconds to reset the phone. If  
that doesn’t work, charge battery for 12 hours.  
Memory Dialing  
doesn’t work  
• Did you program the memory location keys correctly?  
• Did you follow proper dialing sequence?  
• Make sure T/P switch is correctly set.  
Unit locks up  
• If the unit doesn’t work, turn the power switch on the handset  
off. Hold down digit 2 and 8 simultaneously and then turn the  
power switch on. Put the handset back on the base and press  
the PAGE button until you hear a beep.  
• If a power outage occurs while the handset is away from the  
base, the handset must be returned to the base when the  
power returns.  
No link between base  
and handset.  
ID code between handset and base could be lost. Follow  
these instructions: Make sure power switch on the handset is  
OFF. Turn the power switch ON while holding down digit 2  
and 8 simultaneously. Put the handset down on the base.  
Press “PAGE” button until beep sound comes out. Beep  
sound indicates that ID code is correctly restored.  
16  
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GENERAL PRODUCT CARE  
To keep your telephone working and looking good, follow  
these guidelines:  
Avoid putting the phone near heating appliances and devices that  
generate electrical noise (for example, motors or fluorescent lamps).  
DO NOT expose to direct sunlight or moisture.  
Avoid dropping the handset, as well as other rough treatment to  
the phone.  
Clean the phone with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will  
damage the finish.  
Retain the original packaging in case you need to ship the phone at a  
later date.  
Periodically clean the charge contacts on the handset and base with a  
eraser.  
CAUSES OF POOR RECEPTION  
Aluminum siding.  
Foil backing on insulation.  
Heating ducts and other metal construction can shield radio signals.  
You’re too close to appliances such as microwaves, stoves,  
computers, etc.  
Atmospheric conditions, such as strong storms.  
Base is installed in the basement or lower floor of the house.  
Base is plugged into an AC outlet with other electronic devices.  
Baby monitor is using the same frequency.  
Handset battery is low.  
You are out of range of the base.  
17  
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SERVICE  
The FCC requires this product to be serviced only by the manufacturer or  
its authorized service agents. In accordance with FCC requirements,  
changes or modifications not expressly approved by Thomson Consumer  
Electronics could void the user’s authority to operate this product. For  
instructions on how to obtain service, refer to the warranty included in this  
Guide.  
Attach your sales receipt to the booklet for future reference or jot down the  
date this product was purchased or received as a gift. This information will  
be valuable if service should be required during the warranty period.  
Purchase date _____________  
Name of store _______________________  
18  
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INDEX  
A
O
Accessory Order Form 20  
Order Form 20  
B
P
Battery  
PAGE/FIND button 10  
Paging the Handset 9  
PHONE ON/OFF 7  
Poor Reception 17  
Product Care 17  
Installation 14  
Battery Safety 14  
Belt Clip 13  
Buttons  
CHANNEL 10  
FLASH 8  
PWR/RING (power and ringer) Switch 8  
MEMORY 9, 10, 11, 12  
PAGE/FIND 10  
PHONE ON/OFF 7  
REDIAL 7  
R
Receiving a Call 7  
REDIAL 7  
Ringer switch 10  
Ringer switch (PWR/RING) 8  
TONE 9  
C
Chain Dialing 12  
S
CHANNEL Button 10  
CHARGE/IN USE light 5, 7  
Cleaning the Phone 17  
Connecting a Headset to the Handset 13  
Connecting the Belt Clip 13  
Service 18  
Storing a Number in Memory 10  
Storing a Redial Number 11  
Storing a Tone Number with Pulse  
Dialing in Memory 11  
T
F
Temporary Tone 9  
TONE button 9  
Troubleshooting Guide 15  
FLASH button 8  
H
Headset 13  
V
I
VOL switch 8  
Installation 5  
W
M
Wall mount installation 6  
Making a Call 7  
MEMORY button 9, 10, 11, 12  
Memory Feature 10  
Memory Location 10  
19  
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20  
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LIMITED WARRANTY  
What your warranty covers:  
Any defect in materials or workmanship.  
For how long after your purchase:  
One year.  
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the  
rental firm, whichever comes first.)  
What we will do:  
Provide you with a new or, at our option, a refurbished unit.  
The exchange unit is under warranty for the remainder of the original product’s warranty period.  
How to make a warranty claim:  
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We  
recommend using the original carton and packing materials.  
Include in the package evidence of purchase date such as the bill of sale. Also print your name and address  
and a description of the defect. Send standard UPS or its equivalent to:  
Thomson Consumer Electronics, Inc.  
11721 B Alameda Ave.  
Socorro, Texas 79927  
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.  
Insure your shipment in case of loss or damage. Thomson accepts no liability in case of damage or loss.  
A new or refurbished unit will be shipped to you prepaid freight.  
What your warranty does not cover:  
Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and  
user controls. For additional information, ask your dealer.)  
Installation and set-up service adjustments.  
Batteries.  
Damage from misuse or neglect.  
Products which have been modified or incorporated into other products.  
Products purchased or serviced outside the USA.  
Acts of God, such as but not limited to lightning damage.  
Product Registration:  
Please complete and mail the Product Registration Card packed with your unit. It will make it easier to  
contact you should it ever be necessary. The return of the card is not required for warranty coverage.  
How state law relates to this warranty:  
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.  
If you purchased your product outside the USA:  
This warranty does not apply. Contact your dealer for warranty information.  
21  
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Model 2-6920/2-6921  
15432970 (Rev. 0 E/S)  
99-02  
© 1999 Thomson Consumer Electronics, Inc.  
P.O. BOX 1976, Indianapolis, IN 46206  
Trademark(s) ® Registered  
Printed in China  
Marca(s) Registrada(s)  
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