GE Appliances
Safety Instructions
Proper installation . . . . . . . . . . . .3
Owner’s Manual &
Installation Instructions
Installation Instructions
PNSF39Z01
Drain connections . . . . . . . . . .7, 8
Important recommendations . .4
Installation instructions . . . . . .4-6
Planning and location . . . . . . . . .5
Programming the control . . . . . .9
Sanitizing . . . . . . . . . . . . . . . . . .10
Specifications and
dimensions . . . . . . . . . . . . . . . . .11
Step-by-step instructions . . . .7-11
Tools and materials required . .5
Unpacking and inspection . . . . .4
Operating Instructions, Tips
Breaking a salt bridge . . . . . . . .13
Cleaning nozzle and
venturi assembly . . . . . . . . . . . .14
Service . . . . . . . . . . . . . . . . . . . . .12
Electronic Diagnostics . . . . . . .18
Features . . . . . . . . . . . . . . . . .15-17
Regenerating the system . .19, 20
Water softener system . . . . .12-21
Care and Cleaning
Salt storage level and
refilling . . . . . . . . . . . . . . . . . . . .22
Cleaning out iron . . . . . . . . . . .22
Troubleshooting Tips . . .23-25
Customer Service
Appliance registration . . . .27, 28
Important phone
numbers . . . . . . . . . . .Back Cover
Parts list/catalog . . . . . . . . .29, 32
Warranty . . . . . . . . . . . . . . . . . . .35
215C1044P012 49-50051 4-00 JR 7220978
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
For your safety, the information in this manual must be followed to minimize the risk of
electric shock, property damage or personal injury.
WARNING!
SAFETY PRECAUTIONS
■ Check and comply with your state and local
■
The water softening system works on 24 volt-60 Hz
electrical power only. Be sure to use only the
included transformer.
codes. You must follow these guidelines.
■Use care when handling the water softening
system. Do not turn upside down, drop, drag,
or set on sharp protrusions.
■Keep the salt hole cover in place on the softener
unless servicing the unit or refilling with salt.
■Water softening systems using sodium chloride
(salt) for regeneration add sodium to the water.
Persons on sodium restricted diets should consider
the added sodium as part of their overall intake.
Potassium chloride can be used as an alternative
to sodium chloride.
WARNING:
Do not use with water
that is microbiologically unsafe or of unknown
quality without adequate disinfection before or
after the system.
PROPER INSTALLATION
This water softening system must be properly installed and located in accordance with the Installation
Instructions before it is used.
■Install or store where it will not be exposed to
temperatures below freezing or exposed to any
type of weather. Water freezing in the system will
break it. Do not attempt to treat water over 100°F.
■
The water softening system requires a minimum
water flow of three gallons per minute at the inlet.
Maximum allowable inlet water pressure is 125 psi.
If daytime pressure is over 80 psi, nighttime
pressure may exceed the maximum. Use a pressure
reducing valve to reduce the flow if necessary.
■Do not install in direct sunlight. Excessive sun
heat may cause distortion or other damage to
non-metallic parts.
■
Softener resins may degrade in the presence
of chlorine above 1 ppm. If you have chlorine
in excess of this amount, you may experience less
life of the resin. In these conditions, you may wish
to consider purchasing a GE point-of-entry
household filtration system with a chlorine
reducing filter. Contact the GE Answer Center at
1-800-626-2000 for more information.
■Properly ground to conform with all governing
codes and ordinances.
■Use only lead-free solder and flux for all sweat-
solder connections, as required by state and
federal codes.
WARNING:
Discard all unused parts
and packaging material after installation. Small
parts remaining after the installation could be a
choke hazard.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
3
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Installation instructions.
CAUTION: Certain plumbing skills are needed for installation. If you are unsure about any
part of the installation of this product, consult a professional plumber.
Unpacking and Inspection
Be sure to check the entire softener for any shipping damage or parts loss. Also note damage
to the shipping cartons. Contact the transportation company for all damage and loss claims.
The manufacturer is not responsible for damages in transit.
Small parts, needed to install the softener, are on a skin-packed cardboard piece. To avoid loss
of the small parts, keep them on the skin-pack until you are ready to use them.
Important Installation Recommendations
Read entire manual. Failure to follow all guidelines and rules could cause personal injury or
property damage.
• Before you begin installation, read these Installation Instructions completely. Then, obtain
all the materials and tools you will need to make the installation. Failure to properly install
the softener voids the warranty.
• Check local codes. The installation must conform to them.
• In the Commonwealth of Massachusetts, Plumbing Code 248 CMR shall be adhered to. Consult with
your licensed plumber.
• Use only lead-free solder and flux for all sweat-solder connections, as required by state and
federal codes.
• Connect the softener to the main water supply pipe before or ahead of the water heater.
DO NOT RUN HOT WATER THROUGH THE SOFTENER. Temperature of water passing through
the softener must be less than 120° F.
• Use care when handling the softener. Do not turn upside down, drop, drag, or set on
sharp protrusions.
• Maximum allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi,
nighttime pressure may exceed the maximum. Use a pressure reducing valve if necessary.
(Adding a pressure reducing valve may reduce the flow.)
• The softener works on 24 volt-60 Hz electrical power only. Be sure to use the included
transformer. Be sure the electric outlet and transformer are in an inside location to protect
from wet weather.
• See Where to Install the Softener section for more details.
WARNING: Do not use with water that is microbiologically unsafe or of unknown quality
without adequate disinfection before or after the system. The water should be tested
periodically to verify that the system is performing satisfactorily.
Small parts remaining after the installation could be a choke hazard. Discard safely.
4
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Plan How You Will Install the Softener
You must first decide how to run in and out pipes to the softener. Look at the house main water
pipe at the point where you will connect the softener. Is the pipe soldered copper, glued plastic,
or threaded galvanized? What is the pipe size?
WARNING: Use only lead-free solder and flux to prevent lead poisoning.
See Typical Installation Illustration, Fig.1. Use this as a guide when planning your particular
installation. Be sure to direct the incoming hard water supply to the softener valve inlet fitting.
The valve is marked IN and OUT. See below to help you prepare.
Where to Install the Softener
• Place the softener as close as possible to a sewer drain, or other acceptable drain point or
standpipe.
• It is recommended to keep outside faucets on hard water to save soft water and salt.
• Do not install the softener in a place where it could freeze. Freeze damage is not covered by
the warranty.
• Do not install the softener where it would block access to the water heater or access to the
main water shutoff.
• Put the softener in a place where water damage is least likely to occur if a leak develops.
The manufacturer will not repair or pay for water damage.
• A 120 volt electric outlet is needed to plug in the included transformer. The softener has a
10 foot power cable. If the outlet is remote (up to 100 feet), use 18 gauge wire to connect.
Be sure the electric outlet and transformer are in an inside location, to protect from wet weather.
Be sure the outlet is unswitched to prevent accidental shutoff.
• If installing in an outside location, you must take the steps necessary to assure the softener,
installation plumbing, wiring, etc., are as well protected from the elements (sunlight, rain,
wind, heat, cold), contamination, vandalism, etc., as when installed indoors.
• Keep the softener out of direct sunlight. The sun’s heat may distort non-metallic parts and may
damage the electronics.
Tools and Materials Required for Installation
• In and out fittings included with the softener are 3/4″ (nominal) copper sweat tubes.
To maintain full valve flow, 1″ pipes to and from the softener fittings are recommended.
You should maintain the same, or larger, pipe size as the water supply pipe, up to the
softener inlet and outlet.
• Use the included bypass valve to install the softener. The bypass valve allows you to turn off
water to the softener for servicing, but still have water in the house pipes. The in and out
fittings referred to above connect to the bypass valve with the included nuts and washers.
• Use copper, brass or galvanized pipe and fittings. Some codes may also allow CPVC
plastic pipes.
• If additional drain hose is needed for valve and salt tank drains, this can be ordered from
GE Parts at 800.626.2002.
• Clean nugget or pellet water softener salt is needed to fill the brine tank, see Step 8 in the
Step-by-Step Installation Instructions.
5
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Installation instructions.
Typical Installation Illustration
Fig. 1
Soft water
Hard water
Hard water to
outside faucets
120-volt outlet
CROSS-OVER
Use if water supply flows from the left.
Include single or 3-valve bypass.
Union (2) (not supplied)
Nut (2)
Copper tube, 3/4″ (2)
24V transformer
Washer (2)
Hard water
Soft water
Bypass Valve
• pull out for service
• push in for bypass
To softener inlet
INLET
NOTE: Threads on the
bypass valve are 1” male
pipe. If 1” pipes are
needed, do not use the
copper tubes and nuts
included. Buy 1” pipe
thread female adapter
and plumb directly to 1”
threads.
From softener outlet
Brinewell
NOTE: See Drain Hose
Connections section.
Optional 3-Valve Bypass Installation Illustration
Adapters for this installation are not supplied with the softener.
To order these adapters, call GE Parts 800-626-2000. Ask for part number WS60X10006.
Bypass valve
Fig. 2
Hard water to outside faucets
Soft water
Hard water
Inlet valve
Hard water
Outlet valve
120-volt outlet
3-valve bypass system
For soft water service:
Soft water
• Open the inlet and outlet
valves
• Close the bypass valve
For bypass hard water:
To softener inlet
24V transformer
From softener outlet
• Close the inlet and outlet
valves
• Open the bypass valve
Nut (2)
Copper tube, 3/4″ (2)
Washer (2)
CROSS-OVER
Use if water supply flows from the left.
Include single or 3-valve bypass.
Installation adapter (2) (see above)
INLET
Note: Threads on the installation
adapters are 1″ male pipe. If 1″
pipes are needed, do not use the
copper tubes and nuts included.
Buy 1” pipe thread female
adapter and plumb directly to 1”
threads on installation adapters.
6
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Step-by-step installation instructions.
• Turn off the gas or electric supply to the water heater, in the possibility that the
water heater may be drained while draining pipes.
Clip
Fig. 3A
• Turn off the water supply to pipes to be cut and drain the house water pipes.
• Open both hot and cold faucets.
Outlet
1. INSTALL BYPASS VALVE
• Remove plastic shipping plug and wire from valve outlet.
NOTE: Be sure the turbine
Bypass valve
Turbine
and support are firmly in
NOTE: Threads on the
bypass valve are 1″ male
pipe. If 1″ pipes are needed,
do not use the copper tubes
and nuts included. Buy 1″
pipe thread female adapter,
and plumb directly to 1″
threads.
Inlet
•
place in the valve outlet.
O-ring seal goes into
Valve outlet
Blow into the valve port
the outer groove only.
The clip snaps into the
inner groove (see
below).
Turbine shaft
and support
and observe the turbine
for free rotation.
Push the bypass valve (lubricate o-ring seals with silicone grease) into both ports
of the valve as shown in Fig. 3A.
Fig. 3B
Clip
• Snap the 2 large plastic clips in place, from the top, down as shown in Figures 3A
and 3B. Be sure they snap into place. Pull on the bypass valve to make sure it is
held securely in place.
END
VIEW
SIDE
VIEW
2. MOVE THE SOFTENER ASSEMBLY INTO INSTALLATION POSITION:
• Be sure the installation surface is level and smooth. Sharp objects under the tank
may puncture it. If needed, place the tank on a section of 3/4″ thick (minimum)
plywood. Then, place shims under the plywood as needed to level the softener.
3. PLUMB IN AND OUT PIPES TO AND FROM SOFTENER:
Bypass valve
(push all the way in)
CAUTION: Observe all of the following cautions as you connect inlet and
outlet plumbing. See Fig. 1 or 2.
Valve body inlet or
outlet
• BE SURE INCOMING HARD WATER SUPPLY IS DIRECTED TO THE
SOFTENER VALVE INLET PORT. If house water flow is from the left,
use a plumbing cross-over as shown in Fig. 1.
Fig. 3C
• If making a soldered copper installation, do all sweat soldering before
connecting pipes to the bypass valve. Torch heat will damage plastic parts.
Turn bypass valve
upside down to
connect to floor
level plumbing
• When turning threaded pipe fittings onto plastic fittings, use care not to
cross-thread.
• Use pipe joint compound on all external pipe threads.
OUT
• Support inlet and outlet plumbing in some manner (use pipe hangers)
to keep the weight off of the valve fittings.
IN
4. CONNECT AND RUN THE VALVE DRAIN HOSE:
• Use the provided drain hose (20′ length included) to attach to the valve drain
fitting. To keep water pressure from blowing the hose off, use a hose clamp to
secure in place.
Fig. 4
Valve
drain
hose
• Locate the other end of the hose at a suitable drain point (floor drain, sump,
laundry tub, etc.) that terminates at the sewer. Check and comply with local codes.
Clamp
STANDPIPE
IMPORTANT: If more drain hose is needed, it should be ordered from GE Parts
at 800.626.2002. The water softener will not work if water cannot exit this hose
during regenerations.
Drain
fitting
on
valve
• Tie or wire the hose in place at the drain point. High water pressure will cause it
to whip during the back-wash and fast rinse cycles of regeneration. Also provide
an air gap of at least 1–1/2″ between the end of the hose and the drain point.
An air gap prevents possible siphoning of sewer water into the softener,
if the sewer should “back-up.”
LAUNDRY TUB
• If raising the drain hose overhead is required to get to the drain point, do not raise
higher than 8′ above the floor. Elevating the hose may cause a back-pressure that
could reduce brine draw during regenerations.
Tie or wire hose
in place
SUMP
1
2
1 ⁄ ″ air gap
FLOOR DRAIN
7
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Step-by-step installation instructions.
4A. CONNECTING A RIGID VALVE DRAIN TUBE
Fig. 4A
1/4″ NPT threads
• To adapt a copper drain tube to the softener, use a hacksaw to cut the barbed end
from the drain fitting as shown in Fig. 4A. Rotate the drain fitting so the cutting
blade clears the valve housing to prevent damage to valve. Buy a compression
fitting (1/4″ female pipe thread x 1/2″ O.D. tube) and needed tubing from your
local hardware store.
1/2″ O.D.
copper tube (not
furnished)
Barbs
Clip
5. INSTALL THE BRINE TANK OVERFLOW FITTINGS AND HOSE
• Insert the rubber grommet into the 3/4″ diameter hole in the brine tank sidewall
Cut barbs
from drain
fitting
as shown in Fig. 5.
Compression fitting, 1/4″
NPT X 1/2″ O.D. tube (not
furnished)
• Push the end of the hose adapter elbow into the grommet as shown in Fig. 5.
• Attach a length of hose (use remaining hose from Step 4) to the hose adapter
Fig. 5
elbow. Use a hose clamp to hold it in place.
• Locate the other end of the hose at the drain point. DO NOT ELEVATE this hose
higher than the elbow on the brine tank.
IMPORTANT: DO NOT TEE OVERFLOW HOSE TO VALVE DRAIN HOSE.
NOTE: This drain is for safety only. If the cabinet (brine tank) should over-fill with
water, the excess is carried to the drain.
6. INSTALL GROUNDING CLAMPS AND WIRE
Hose adapter
Hose clamp
DANGER: Failure to properly attach ground wire could result in electrical shock.
• If plumbing is metal, to maintain electrical ground continuity in the house
cold water piping, install the included ground clamps as shown in Fig. 6.
Be sure the pipes are clean under the clamps to assure good contact.
Grommet
Do not connect to valve
drain hose.
7. FLUSH PIPES, EXPEL AIR FROM SOFTENER, AND TEST YOUR
INSTALLATION FOR WATER LEAKS:
Overflow drain hose
CAUTION: To avoid water or air pressure damage to softener inner parts,
be sure to do the following steps in exact order.
A. Fully open 2 cold soft water faucets nearby the softener.
B. Place bypass valve in “bypass” position by pushing the stem inward.
C. Fully open the house main water pipe shutoff valve. Observe a steady flow from
both faucets opened in step A, above.
D. Place bypass valve in the “service” position EXACTLY as follows. KEEP SOFT
WATER FAUCETS OPEN.
To sewer
drain
Fig. 6
To valve inlet
SLOWLY pull or slide the valve stem (out) toward “service,”pausing several
times to allow the softener to pressurize slowly.
Clamp (2)
E. After about 3 minutes, open a HOT water faucet for 1 minute, or until all air
is expelled, then close. NOTE: If water appears cloudy or has salty taste,
allow to run for several more minutes, or until clear.
Ground
wire
F. Close all water faucets.
G. Check your plumbing work for leaks and fix right away if any are found.
Be sure to observe previous caution notes.
H. Turn on the gas or electric supply to the water heater. Light the pilot, if applicable.
From valve outlet
8. ADD WATER AND SALT TO THE BRINE TANK:
• Lift the cabinet (brine tank) cover. Add about 3 gallons of water into the tank. Do not add into the brinewell.
• Fill tank with NUGGET, PELLET or coarse SOLAR water softener salt with a purity of 99.5% or higher. Do not use rock, block,
granulated, and ice cream-making salts, or salt with iron-removing additives (except for Diamond Crystal® Red•Out® brand salt).
Salt storage capacity is approximately 200 lbs. Keep the salt hole cover in place on the softener unless servicing the unit or
refilling with salt.
NOTE: If the softener is installed in a humid basement or other damp area, it is better to fill the tank with less salt, more frequently.
Eighty to 100 lbs. of salt will last for several months, depending on water hardness, family size and water softening system model.
9. CONNECT TO ELECTRICAL POWER:
• If transformer wiring is not visible at the back of the control head, remove control cover. DO NOT PULL ON OR DISCONNECT
WIRING. Locate the long wire with “U” shaped connectors on one end. Route this wire through the rear of the control housing.
Replace the control cover.
• Fasten the 2 power cable lugs (“U” shaped connectors) to the 2 screws on the transformer, and tighten the screws. Then, plug
the transformer into the electrical outlet.
• The softener works on 24 volt-60Hz electric power. The included transformer changes standard 120 volt AC house power to
24 volts. Plug the transformer into a 120 volt outlet only. Be sure the outlet is always live so it can not be switched off by mistake.
10. PROGRAM THE CONTROL:
8 • See Programming the Control section.
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TOUCH or HOLD button
UP (+) button
RECHARGE TONIGHT
RECHARGE NOW
TOUCH
or
HOLD
TIME
HARDNESS
SET
Set button
DOWN (-) button
REMAINING CAPACITY
FLOW RATE GPM
DATA
GALLONS TODAY
Display
AVG. DAILY GALLONS
DATA button
Programming the Control
Timer settings required—upon installation and after an extended power outage.
NOTE:
• When the transformer is plugged into the electrical outlet, 12:00 AM is flashing and PRESENT TIME show in the
upper display area. Program the timer as instructed below. If PL-- is flashing, see the Setting Model Code section.
• A beep sounds while pressing buttons for timer programming. One beep signals a change in the timer display.
Repeated beeps means the timer will not accept a change from the button or arrow you have pressed and you
should use another.
• To program the timer, you will use the SET, UP (+) and DOWN (-) buttons.
Set present time of day
NOTE: If the words PRESENT TIME do not show in the display, press the SET button until they do.
Press the UP (+) or DOWN (-)
time backward.
b
utton to set. The UP
b
utton moves the display ahead; the DOWN
button moves the
1
NOTE: Each press of an UP or DOWN
32 minutes each second.
button changes the time by 1 minute. Holding the buttons in changes the time
AM
If the present time is between noon and midnight, be sure PM shows.
If the present time is between midnight and noon be sure AM shows.
PRESENT TIME
2 When the present time shows, press SET to apply.
Set water hardness number
NOTE: If 15 (factory default) and HARDNESS do not show
HARDNESS
in the display, press the SET button until they do.
Press the UP (+) or DOWN (-)
b
utton to set your water hardness number in the display. The DOWN
button moves the
1
display down to 1. The UP
button moves the display up to 110.
NOTE: Each press of an UP (+) or DOWN (-) utton changes the display by 1 between 1 and 25. Above 25, the display
b
changes 5 at a time ( 25, 30, 35, etc.). Holding a button in changes the numbers twice each second.
When your water hardness number shows, press SET to apply.
2
NOTE: If there is clear water iron in your water supply, you will need to increase the hardness setting by 5 for each
1 ppm of clear water iron in your water supply.
You can get the grains per gallon (gpg) hardness of your water supply from a water analysis laboratory, or call and ask your
local water department, if you are on a municipal supply, or call GE Answer Center® to request a water hardness test kit.
If your report shows hardness in parts per million (ppm) simply divide by 17.1 to get the equivalent number of grains per gallon.
9
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Step-by-step installation instructions.
Sanitizing Procedures
To complete the installation, do the following sanitizing procedures.
Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the
softener will not infect or contaminate your water supply and will not cause bacteria to form or grow.
However, during shipping, storage, installing and operating, bacteria could get into the softener.
For this reason, sanitizing as follows is suggested when installing.
NOTE: Sanitizing is recommended by the Water Quality Association for disinfecting.
Be sure to complete all installation steps, including timer programming.
1
Pour about 3/4 oz. of common 5.25% household bleach (Clorox, Linco, Bo Peep, White Sail,
Eagle, etc.) into the brinewell. Refer to illustration on page 6.
2
IMPORTANT: Press and hold for 3 seconds the faceplate TOUCH/HOLD button to start an immediate
3
regeneration. Recharge Now begins to flash in the display. The bleach is drawn into and through
the water softener.
If after sanitization water from house faucet tastes salty or has a slight color, this is a preservative
from the resin tank. Turn on the cold soft water faucets and drain for a few minutes or until clear.
4
NOTE: When the above sanitizing regeneration is over, your house COLD water supply is fully soft
immediately. However, your water heater is filled with hard water and as hot water is used, it will refill
with soft water. When all the hard water is replaced in the water heater, hot only and mixed hot and
cold water will be fully soft. If you want totally soft water immediately, after the above regeneration,
drain the water heater until the water runs cold.
WARNING: If you do drain the water heater, use extreme care as the hot water could cause burns.
Turn the water heater off prior to draining.
10
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Specifications/Dimensions
Model GE Profile Performance PNSF39Z
Rated Capacity*
See rating decal, located on the softener
Amount of high capacity resin (lbs/cu. ft)
Resin tank nominal size (in., dia. x height)
Service flow rate (gpm) (see rating label on softener)
Water supply maximum hardness (gpg)
Water supply maximum clear water iron (ppm) **
Water pressure limits (min.-max. psi)
Pressure drop at rated service flow (psig)
Water temperature maximum (°F)
52/1.0
10″ x 35″
10
110
6.6
20-125
15
120
3
Water supply minimum flow rate (gpm)
Regeneration cycle flow rates (gpm)
Fill (flow to brine tank)
.3
{
.19
.12
2.3
2.3
Brining
Brine Rinse
(flow to drain)
Backwash
Fast Rinse
This system conforms to WQA S-100-98 for specific capacity claims as verified and substantiated by test data.
* Testing was performed using pellet grade sodium chloride as the regenerant salt.
** Extent of iron removal may vary with conditions. Use of Diamond Crystal® Red•Out® or Super Iron Out® will improve iron removal. Refer to
Cleaning Iron Out of the Water Softening System section.
11-1/2”
3-3/8”
INLET - OUTLET
14”
24”
44”
36-1/4”
35”
11
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About the water softener system.
Service
When the water softening system is providing soft water, it is called “Service.” During service, hard
water flows from the house main water pipe into the water softening system. Inside the water softening
system resin tank is a bed made up of thousands of tiny, plastic resin beads. As hard water passes
through the bed, each bead attracts and holds the hard minerals. This is called ion-exchanging. It is
much like a magnet attracting and holding metals. Water without hard minerals (soft water) flows
from the water softening system and to the house pipes.
After a period of time, the resin beads become coated with hard minerals and they have to be cleaned.
This cleaning is called regeneration, or recharge. Regeneration is started at 2:00 AM (factory setting)
by the water softening system control, and consists of five stages or cycles. These are FILL, BRINING,
BRINE RINSE, BACKWASH and FAST RINSE.
Automatic Hard Water Bypass During Regeneration
For emergency needs, hard water is available to
the home during the regeneration cycles.
However, you should avoid using HOT water
because the water heater will fill with the
hard water.
Fill
Backwash
Salt dissolved in water is called brine. Brine is
needed to clean the hard minerals from resin
beads. To make the brine, water flows into the
salt storage area during the fill stage.
During backwash, water travels up through
the resin tank at a fast flow rate, flushing
accumulated iron, dirt, and sediments from
the resin bed and to drain.
Brining
Fast Rinse
During brining, brine travels from the salt
storage area into the resin tank. Brine is the
cleaning agent needed to remove hard minerals
from the resin beads. The hard minerals and
brine are discharged to the drain.
Backwash is followed by a fast flow of water
down through the resin tank. The fast flow
flushes brine from the bottom of the tank,
and packs the resin bed.
After fast rinse, the water softening system
returns to soft water service.
The nozzle and venturi create a suction to move
the brine, maintaining a very slow rate to get the
best resin cleaning with the least salt.
Brine Rinse
After a pre-measured amount of brine is used,
the brine valve closes. Water continues to flow in
the same path as during brining, except for the
discontinued brine flow. Hard minerals and
brine flush from the resin tank to the drain.
12
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Breaking a Salt Bridge
Sometimes, a hard crust or salt bridge forms in the salt storage area. It is usually caused by high
humidity or the wrong kind of salt. When the salt bridges, an empty space forms between the water
and salt. Then salt will not dissolve in the water to make brine.
If the brine tank is full of salt, it is hard to tell if you have a salt bridge. Salt is loose on top, but the
bridge is under it. The following is the best way to check for a salt bridge.
Salt should be loose all the way to the bottom of the tank. Take a broom handle or like tool, and
carefully push it down into the salt, working it up and down. If the tool strikes a hard object (be sure
it’s not the bottom or sides of the tank), it’s most likely a salt bridge. Carefully break the bridge with
the tool. Do not pound on the walls of the tank.
If the wrong kind of salt made the bridge, take it out. Then fill the tank with nugget or pellet salt only.
In humid areas, it is best to fill with less salt, more often.
Push tool into salt
bridge to break
1″ – 2″
Pencil
mark
Broom
handle
Salt
Salt
bridge
Water level
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About the water softener system.
Cleaning the Nozzle and Venturi Assembly
A clean nozzle and venturi is needed for the water softening system to work properly. This small unit
makes the suction to move brine from the salt storage area to the resin tank during regeneration.
If it becomes plugged with sand, dirt, etc., the water softening system will not work and you will get
hard water.
To get to the nozzle and venturi, remove the water softening system top cover. Be sure the water
softening system is in service cycle (no water pressure at nozzle and venturi). Then, while holding
the nozzle and venturi housing with one hand, remove the cap. Lift out the screen support and
screen, then the nozzle and venturi. Wash and rinse the parts in warm water until clean. If needed,
use a small brush to remove iron or dirt. Also check and clean the gasket.
NOTE: Some models have a small flow plug located in the nozzle and venturi, and/or a small cone
shaped screen in the housing. Be sure to check and clean these parts, if your model is so equipped.
Carefully replace all parts in the correct order. Lightly lubricate the o-ring seal with clean silicone
grease or petroleum jelly and place in position. Install and tighten the cap, by hand only. Do not
over-tighten the cap.
Cap
O-ring seal
Screen support
Screen
*Flow plug
Nozzle & Venturi
Screen
Gasket
*Flow plug
Nozzle & Venturi housing
IMPORTANT: Be sure small holes in the gasket are centered directly
over the small holes in the nozzle and venturi housing.
*Install with numbered side up, concave side down.
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Normal Operation, Timer Display
During normal operation, the present time of day and AM or PM show in the control display area.
When the demand computer determines a regeneration is needed, RECHARGE TONIGHT begins
to flash in the display along with the present time. RECHARGE TONIGHT flashes until the next
regeneration start time, then changes to RECHARGE NOW, which flashes until the regeneration is over.
The display also shows the current cycle in the regeneration process. When the valve is in transition
between cycles, both indicators flash.
Feature: Optional Recharge Controls
Sometimes, a manually started regeneration (recharge) may be desired or needed.
Two examples:
■You have used more water than usual (house guests, extra washing, etc.) and you may run out of
soft water before the next regeneration.
■You did not refill the storage tank with salt before it was all gone.
Use one of the following features to start a regeneration immediately, or at the next preset
regeneration start time.
RECHARGE NOW
Press and hold the TOUCH or HOLD button until RECHARGE NOW starts to flash in the control display
area. The water softening system begins an immediate regeneration and, when over in about two
hours, you will have a new supply of soft water. Once started, you cannot cancel this regeneration.
RECHARGE TONIGHT
RECHARGE NOW
TOUCH
or
HOLD
RECHARGE TONIGHT
Touch (do not hold) the TOUCH or HOLD button. RECHARGE TONIGHT flashes in the control display
area. A regeneration will occur at the next preset regeneration start time. If you decide to cancel this
regeneration, touch the same button once more.
Feature: Program Memory
If electrical power to the water softening system is interrupted, the control display is blank, but the
control keeps correct time for about 72 hours. When power is restored, you have to reset the present
time only if the display is flashing. All other settings are maintained and never require resetting unless
a change is desired.
If the time is flashing after a long power outage, the water softening system continues to work as it
should to provide you with soft water. However, regenerations may occur at the wrong time of day
until you reset the control to the correct time of day.
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About water softener system.
Feature/Service: Automatic Electronic Diagnostics
The timer computer has a self-diagnostic function for the electrical system (except input power and
water meter). The computer monitors the electronic components and circuits for correct operation.
If a malfunction occurs, an error code appears in the timer display.
The chart on Error Codes shows the error codes that could appear and possible defects for each code.
While an error code is displayed, the TOUCH or HOLD and DATA buttons remain operable so you can
perform the Manually Initiated Electronic Diagnostics.
ERROR CODE DISPLAYED ERR 01
ERR 02
ERR 03
ERR 04
ERR 05
POSSIBLE DEFECT
• motor
inoperative
• position
switch
• motor
• position
switch or
wiring
• timer
(PWA)
inoperative
or wiring
harness
harness
• wiring harness • timer
• timer
(PWA)
• timer
(PWA)
or connection
to switch
(PWA)
• position switch
• timer (PWA)
To remove an error code: (1) Unplug transformer.
(2) Correct defect.
(3) Plug transformer in.
(4) Wait for at least 6 minutes. The error code will return if the reason
for the error code was not corrected.
Feature: Other Data Displays
By continuing to press the DATA button, you can scan through four displays of operational
information. This data appears in the bottom portion of the display area.
WATER MANAGEMENT SYSTEM
%
REMAINING CAPACITY —
Immediately after a regeneration, 100% shows. As water is used, the percentage decreases until the
next regeneration. During regenerations, the percentage increases.
This is the percentage of water softening capacity remaining.
CAPACITY
REMAINING CAPACITY
FLOW RATE GPM
DATA
GALLONS TODAY
AVG. DAILY GALLONS
NOTE: Zero (%) shows until after the first regeneration begins, after connecting to electrical power.
WATER MANAGEMENT SYSTEM
GPM
FLOW RATE
FLOW RATE, GPM—
When using soft water, this display shows the flow rate passing through
the softener (in gallons per minute). Zero shows if water is not passing through the softener.
WATER MANAGEMENT SYSTEM
GALLONS TODAY—
GALLONS TODAY
Each day, beginning at midnight, the timer keeps a running count of the
total gallons of water that have passed through the softener.
WATER MANAGEMENT SYSTEM
AVG. DAILY GALLONS—
The figure displayed is the average gallons of water used by the
AVG. DAILY GALLONS
household each day over the past seven day period.
NOTE: If preferred, you can set the timer to show the reading in liters instead of gallons. If GALLONS
TODAY or AVG. DAILY GALLONS exceeds 1999, a (x10) indicator appears; this means you must multiply
the number shown by ten.
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Timer/Softener, Service Checkout Procedure
If you are not getting soft water, and an error code is not displayed, use the procedures below
to find the problem. First make the following visual checks.
VISUAL CHECKS:
Is there electrical power to the outlet the water softening system
transformer is plugged into?
1
2 Is there sufficient salt in the storage tank?
3 Is the plumbing bypass valve directing water for soft water
service?
Is the valve drain hose open to the drain, not elevated too high,
4
and unobstructed?
If you do not find a problem with the visual checks, continue below.
TIMER SHOWS WRONG
TIME AND DAY, AND/OR
IS FLASHING.
NO SOFT
WATER
Electrical power was off.
Reset the correct time of
day.
Investigate reason for
power loss.
REPAIR AS
Do manual
diagnostics to
verify proper
function.
Check electrical
power to control
(outlet, transformer,
power cable, all
connections).
NO POWER
POWER OK
NEEDED
TIMER
DISPLAY
BLANK.
TIMER
DEFECTIVE
TIMER DISPLAY SHOWS
CORRECT TIME AND DAY
AND IS STEADY.
Do manual
diagnostics.
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About water softener system.
Service: Manually Initiated Electronic Diagnostics
To enter diagnostics, press and hold the DATA button until the display appears as shown.
1
NOTE: If the softener is in the middle of a regeneration, top part of the display shows the cycle
of regeneration and minutes of the cycle remaining. If two cycle names are flashing, the valve
is in transition between the cycles.
On
LAST RECHARGE
A The three digits under WATER MANAGEMENT SYSTEM indicate water meter operation
as follows:
WATER MANAGEMENT SYSTEM
Turbine
■000 (steady) = soft water not in use…no flow through the meter.
—OPEN A NEARBY SOFT WATER FAUCET—
Switch
Turbine
count
■ 000 to 140 (continual) = repeats display for each gallon of water passing through the meter.
Valve
position
Minutes of cycle
remaining
Motor
Position
switch
Fill
TIME
Sensor
housing
Turbine
WATER MANAGEMENT SYSTEM
Turbine
Turbine
support
& shaft
Valve
outlet
If you don’t get a reading in the display, with faucet open, pull the sensor from the valve outlet
port. Pass a small magnet back and forth in front of the sensor. You should get a reading in the
display. If you get a reading, shut off water supply, unhook the in and out plumbing and check the
turbine for binding.
B This display segment (
), in the following chart, indicates an open POSITION switch.
Use the TOUCH or HOLD button to manually advance the valve into each cycle and check correct
switch operation.
CORRECT SWITCH
DISPLAYS
VALVE CYCLE STATUS
Valve in service, fill, brining, backwash
or fast rinse position.
Valve rotating from one position to another.
Press the DATA button again. This diagnostic display shows the total number of recharges (top)
2 since the timer was connected to electrical power.
RECHARGE
The number of days since the timer was connected to electrical power is shown in the bottom part
of the display. If over 1999 days, a (x10) indicator shows, meaning you must multiply the number
shown by 10.
WATER MANAGEMENT SYSTEM
x 10
Press DATA once again to return the present time to the display.
DAY
3
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Service: Manually Advance Regeneration Check
This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration
flow rates and other controller functions. First, make the initial checks and the manually initiated
electronic diagnostics.
NOTE: The face plate display must show a steady time (not flashing).
Press the TOUCH or HOLD button and hold for three seconds. RECHARGE NOW begins to flash as
1
the water softening system enters the fill cycle of regeneration. Remove the brinewell cover and,
using a flashlight, observe fill water entering the brine tank.
If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug, brine
tubing, or brine valve riser pipe.
After observing fill, press the TOUCH or HOLD button to move the water softening system into
2
brining. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by
shining a flashlight into the brinewell and observing a noticeable drop in the liquid level.
NOTE: Be sure a salt bridge is not preventing water with salt contact.
If the water softening system does not draw brine, check:
■nozzle and/or venturi dirty or defective.
■nozzle and venturi not seated properly on gasket.
■restricted drain (check drain fitting and hose).
■defective nozzle and venturi seal.
■other inner valve defect (rotor seal, rotor & disc, wave washer, etc.).
NOTE: If water system pressure is low, an elevated drain hose may cause back pressure, stopping
brine draw.
Again, press the TOUCH or HOLD button to move the softener into backwash. Look for a
fast flow of water from the drain hose.
3
A slow flow indicates a plugged top distributor, backwash flow plug, or drain hose.
Press TOUCH or HOLD to move the water softening system into fast rinse. Again look for a fast
4
drain flow. Allow the water softening system to rinse for a few minutes to flush out any brine
that may remain in the resin tank from the brining cycle test.
To return the water softening system to service, press TOUCH or HOLD.
5
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About water softener system.
Service: Regeneration and Heavy Duty Backwash
NOTE: Each of the following functions has a factory set default value. The defaults are: Regeneration
start time –2:00AM; Maximum days between regenerations –0 (display shows dY–); Heavy duty
backwash –OFF. The defaults are suitable for most installations. However, depending on water
supply quality, household peak water use hours, etc., adjustment is available to meet specific needs.
To make a change, read and do the following.
Regeneration (Start) Time: At the 2:00 AM regeneration start time, the water softening system begins
regeneration at that time, ending at about 4:00 AM. This is a good time in most households because
water is not in use (see Automatic Hard Water Bypass During Regeneration section). If a different time
would be better for your needs, do steps 1, 2, 3, 5, 7, 8 and 9 below to change the starting hour.
Maximum Days Between Regeneration: The default setting (dy-) allows the timer to control
regeneration frequency based on water usage readings from the water meter. It provides the
most economical operation. You can set a maximum time (in days) between regenerations.
For example, no more than three days will pass without a regeneration occurring if you set dY 3
in the display. A 1 to 7 day setting is available. To make a change from the default setting,
do steps 1, 2, 3, 5, 7, 8 and 9 below.
Heavy Duty Backwash: When set to ON, the backwash cycle of regeneration will be 10 minutes long
instead of the normal seven minute length. This is beneficial on some water supplies high in iron
or sediment content. To conserve water, on clean supplies, be sure the default setting OFF shows.
To change this setting, do steps 1, 2, 3, 5, 7, 8 and 9 below.
Auto Regeneration When Capacity is Low: The softener will regenerate at the regeneration time only.
Although the control has a look-forward feature which anticipates normal demand, an unusually
high usage may result in a loss of softening capacity. Turning the feature ON will cause the softener to
go into a regeneration cycle when 97% of the softening capacity has been used. To change settings,
do steps 1, 3, 5, 7, 8 and 9.
AM
Beginning from the present time display, press and hold in the SET button until
begins to flash.
RECHARGE
TIME
1
Press the UP or DOWN button to display the desired start time. The UP button moves the time
2 ahead; the DOWN button moves the time backward.
SET
Press the SET button again, and
flashes.
RECHARGE
3
4
5
6
7
To set a maximum time (in days) between regenerations, press the UP or DOWN button.
Heavy
Press the SET button to display
.
Bkwash
Use the UP button to change the display to ON to increase the backwash time, if desired.
WATER MANAGEMENT SYSTEM
%
Heavy
Press the SET button
B
kw
a
sh
and alternately flashes.
CAPACITY
Use the UP button to turn Auto Regeneration cycle to ON.
8
9
Press the SET button a final time to return to present time of day.
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Setting: Model Code, 12 or 24 Hour Clock and Gallons or Liters Measured
Model Code: The timer must have the right model code set to operate the water softening system correctly.
The correct code setting is PL31.
If PL-- is flashing in the display, do steps 3, 4, 6 and 8 below.
To check for the correct code setting for your model, and to reset it if needed, do steps 1, 2, 3, 4, 6
and 8 below.
NOTE: The hour clock and water measure have factory set default values. The defaults are:
12 or 24 hour clock –12; Gallons or liters measure — gallons.
12 or 24 Hour Clock: With 12 hr set, all time displays are in standard clock time…12:00 AM to 11:59 PM.
If 24 hr is set, time displays are in military time …0100 (1:00 AM) to 0000 (midnight). To change from
the 12 hr setting, do steps 1, 2, 4, 5, 6 and 8.
Gallons or Liters Measure: All water flow rate and usage displays are in gallons with the default
setting. If reset to
change.
, the same displays are shown in liters. Use steps 1, 2, 4, 6, 7 and 8 to
AM
Beginning from the present time display, press and hold in the SET button until
(or as otherwise set) begins to flash.
RECHARGE
TIME
1
Press and hold in the SET button again. Either PL-- or a previously set code will appear.
If setting is other than PL31 use the UP or DOWN button to set the correct PL number.
2
3 The correct setting is PL31.
Press the SET button again and
flashes.
TIME
4
To change the display to
use the UP button. Use the DOWN button to reset to 12 hr.
flashes.
TIME
5
Press the SET button and
6
Use the UP button to change to the
gallon setting.
setting. Use the DOWN button to return to the
7
Press the SET button a final time to return to the present time display.
8
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Care and cleaning of the water softening system.
Checking the Salt Storage Level and Refilling
Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine
is metered into the salt storage area by the water softening system valve and control. However, you must
keep the tank supplied with salt.
When to refill with salt: Check the salt level a few weeks after you install the water softening system
and every week after that. Refill when the brine tank is from 1/3 to 1/2 full. Never allow the water
softening system to use all the salt before you refill it. Without salt, you will soon have hard water.
Use clean water softening salts only, at least 99.5% pure. NUGGET, PELLET or coarse SOLAR salts
are recommended. Do not use rock, block, granulated or ice cream making salts. They contain dirt and
sediments, or mush and cake, and will create maintenance problems.
CAUTION: Water softening salt with iron removing additives: Some salts may have an additive to help
the water softening system handle iron in the water supply. Although this additive may help to
keep the water softening system resin clean, it may also release corrosive fumes that weaken and
shorten the life of some water softening system parts. GE recommends using only Diamond
Crystal® Red•Out® brand salt.
Cleaning Iron Out of the Water Softening System
Your water softening system takes hardness minerals (calcium and magnesium) out of the water.
Also, it can control some (see Specification Guidelines section) “clear water” iron. With clear water iron,
water from a faucet is clear when first put into a glass. After 15 to 30 minutes, the water begins to cloud
or turn rust colored. A water softening system will not remove any iron that makes the water cloudy or
rusty as it comes from the faucet (called red water iron). To take red water iron out of water, or over
the maximum of clear water iron, an iron filter or other equipment is needed.
GE recommends using only Diamond Crystal® Red•Out® brand salts with Iron Fighter® additive to
help keep the resin bed clean of clear iron. If your water supply has clear water iron, periodic resin bed
cleaning is needed. GE recommends using Super Iron Out® brand resin bed cleaner to thoroughly
clean your resin bed if your iron content is high. Clean the bed at least every six months, or more often
if iron appears in the soft water between cleanings.
IMPORTANT: It is important to mix the resin bed cleaner with water (following the manufacturer’s
instructions), pour it into the brine well (see page 6) and regenerate the softener immediately.
Do not pour the resin bed cleaner in with the salt, as it will not be as effective in cleaning the resin,
and can cause damage to the softener if it is left in the brine tank for an extended period due to the
corrosive gases that are formed.
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Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart on this
page first and you may not need to call for service.
NO SOFT WATER – Most Common Problems:
Check the following before calling for service
•
•
•
Salt in softener...at least 1/3 full.
By pass valve in “Service” position. Knob should be in the OUT position.
Check hardness setting in control. Verify hardness of supply water. Water
hardness can vary throughout the year (see Programming the Control section).
•
Salt Bridge, water not in contact with salt (see Breaking a Salt Bridge section).
Problem
Possible Causes
What To Do
No soft water
Faucet or fixture where sample was
taken not plumbed to soft water.
NOTE: Be sure sample is from a faucet
that does not mix soft and hard water.
For example, a single lever kitchen faucet,
if the cold side is plumbed to hard water
•
To conserve salt, the installer may have isolated some fixtures
(outside faucets, toilets, etc.) from soft water. From the outlet
of the water softening system, trace the water flow path,
in house plumbing. If soft water is not directed to a faucet
or fixture where wanted, consult a plumber.
No salt in the brine tank or
salt bridged
•Check for a salt bridge or, if the tank is empty, refill with
recommended salt. Press (for 3 seconds) the TOUCH or HOLD
button to start an immediate regeneration and restore
soft water supply.
Transformer unplugged at wall outlet or •Check for a loss of electrical power to the water softening
power cable to softener not connected.
Fuse blown or circuit breaker popped
on circuit to electrical outlet.
Electrical outlet on a circuit that
can be switched off.
system, due to any of these conditions and correct as needed.
With the power supply restored, observe the faceplate time
display and read Program Memory section. NOTE: The electrical
outlet for the softener should be continuously live so it cannot be
accidentally switched off.
Manual bypass valve in bypass position •Be sure the bypass valve stem is positioned properly, with the
knob in the OUT position. Observe instructions on the decal
at the end of the stem.
Valve drain hose pinched, plugged,
elevated too high or otherwise
restricted
•
Any restriction in this drain hose may prevent proper operation
of the nozzle and venturi and reduce or prevent brine draw
during regenerations.
Nozzle and venturi dirty, incorrectly
assembled or damaged
•Refer to Cleaning the Nozzle and Venturi Assembly instructions.
With water pressure to the water softening system off, take the
nozzle assembly apart. Inspect, clean and replace as needed.
Any foreign particle(s), scratches, nicks, etc., in the passages
can prevent operation. Be sure holes in the gasket are centered
over holes in the housing.
23
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Before you call for service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Water hard sometimes
Using hot water while the water
softening system is regenerating
•Avoid using hot water during water softening system
regenerations because the water heater will refill with
hard water. See Automatic Hard Water Bypass During
Regeneration section.
Control hardness number setting
too low
•Press and release the SET button until HARDNESS shows in the
display. Be sure the number shown is the same as the actual
grains per gallon hardness of your water supply. See the
Control section if a change in the setting is needed.
Grains of hardness in your water
supply have increased
•
Water hardness can change over time, especially in well water.
To check, have the water tested by a water analysis laboratory
or call your local water department. Adjust the hardness
number setting as needed.
Water feels slippery
after installation of
water softening system
Absence of hardness minerals
•This is normal.
Water softening system
not using any salt
Water softening system is a
“demand” unit
•Does not use much salt to regenerate—very efficient.
Possible salt bridge
•See the Operating Instructions, Tips section.
•See the Operating Instructions, Tips section.
•Have the water tested at once.
Possible plugged nozzle and venturi
Acidic water in copper plumbing
Water is blue color
after water softening
system was installed
WARNING: Do not drink the water until problem has been
corrected.
Water softening system
not regenerating
Meter turbine stuck
•Call for service.
Sensor wire corroded
No power to unit
•Call for service.
•Check the circuit breaker or fuses.
•Call for service.
Mechanical defect
Cloudiness on glassware Combination of soft water and
(automatic dishwashers) too much detergent
•This is called etching and is permanent. To prevent this
from happening, use less detergent if you have soft water.
Wash glassware in the shortest cycle that will get them clean.
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Problem
Possible Causes
What To Do
Salty tasting water
after installation
Insufficient backwash and
rinse time
•Increase backwash time. See the Service: Regeneration
and Heavy Duty Backwash section.
Low water pressure
Restricted drain hose
Cracked distributor
•Check pressure; should be minimum 20 psi.
•Clean and reconnect hose.
•Call for service.
Resin beads showing
up in drinking water
and sink
Sounds you might hear
Running water from the unit into
a drain
•This is normal.
Water has air bubbles
and is cloudy
Air in system after installation
•Will go away after it runs for a while.
Error Code on control
Wiring may have worked loose in
control
•Unplug transformer.
•Remove control cover, release clips on side.
•Check for loose/incorrect wiring connections to electronic
board or switch. Reconnect as required.
•Reassemble control cover.
•Plug in Transformer.
•Wait six minutes for Error Code to reappear.
•If Error Code reappears call for service.
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Notes.
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™
GE Service Protection Plus
GE, a name recognized worldwide for quality and dependability, offers you
™
Service Protection Plus —comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
✁
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
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Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in the
unlikely event of
a
information, call the
safety modification.
GE Answer Center
800.626.2000.
®
1
2 3
(800-432-2737).
Model Number
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
Cut here
✁
Consumer Product Ownership Registration
Model Number
Serial Number
Mr. ■ Ms. ■ Mrs. ■ Miss ■
First
Name
Last
Name
Street
Address
Apt. #
City
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Code
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Date Placed
In Use
Month
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Number
_
_
Day
Year
Occasionally, we may allow selected companies to send you information.
■ Check here if you do not want this information.
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Parts list.
BODY PARTS
998
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Parts list.
153
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Parts catalog.
GENERAL ELECTRIC PARTS CATALOG
REF. NO.
PART NO.
PART DESCRIPTION
O-RING SEAL KIT
DECAL
0003
0004
0005
0007
0008
0009
0010
0011
0012
0013
0014
0015
0016
0018
0020
0021
0022
0023
0024
0025
0026
0027
0028
0029
0030
0031
0032
0033
0034
0035
0036
0037
0038
0055
0056
0998
0999
WS35X10001
WS34X10003
WS07X10004
WS14X10002
WS14X10001
WS01X10002
WS32X10004
WS31X10001
WS31X10008
WS21X10004
WS19X10003
WS06X10003
WS26X10001
WS33X10003
WS31X10011
WS02X10009
WS32X10002
WS02X10011
WS32X10005
WS18X10003
WS22X10016
WS22X10017
WS35X10002
WS15X10005
WS35X10003
WS03X10006
WS15X10006
WS03X10007
WS03X10008
WS07X10002
WS07X10003
WS31X10004
WS31X10005
WS28X10003
WS28X10004
WS35X10019
49-50051
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
2
1
1
OVERFLOW DRAIN HOSE, 20 FT.
DISTRIBUTOR TOP
DISTRIBUTOR BOTTOM
RESIN - 1 CU. FT.
TANK RESIN
COVER BOTTOM
COVER FACEPLATE
TIMER
HARNESS WIRE
POWER CORD
TRANSFORMER
SEAL VAPOR BARRIER
COVER BRINEWELL
WING NUT, 1/4 ″ - 20
TANK BRINEWELL, ROUND
SCREW, 1/4 ″ - 20 NYLON
TANK BRINE, RECTANGULAR
CLAMP HOSE
ADAPTER HOSE
GROMMET
GROUND CLAMP KIT
BRINE VALVE ASM.
FLOAT, STEM & GUIDE ASM.
CLIP
VALVE BODY, BRINE
CLIP
SCREEN
TUBING ASM.
TUBE BRINE
COVER REAR
COVER SALT FILL
RETAINER CLAMP
CLAMP HOUSING
KIT INSTALL - PNSF39Z01
PM USE & CARE/INSTALLATION
INSTRUCTIONS
31
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Parts catalog.
GENERAL ELECTRIC PARTS CATALOG
REF. NO.
0025
0101
0102
0103
0104
0105
0106
0107
0108
0109
0110
0111
0112
0114
0115
0116
0117
0118
0119
0120
0121
0122
0123
0130
0132
0133
0134
0135
0136
0137
0138
0139
0140
0141
0142
0143
0144
0145
0146
0147
0150
0151
0152
0153
PART NO.
PART DESCRIPTION
CLAMP HOSE
WS18X10003
WS02X10012
WS02X10013
WS21X10003
WS03X10009
WS02X10014
WS31X10006
WS03X10010
WS26X10002
WS19X10004
WS03X10011
WS19X10005
WS03X10013
WS08X10005
WS03X10015
WS22X10021
WS03X10017
WS15X10017
WS03X10018
WS03X10019
WS15X10010
WS03X10020
WS22X10022
WS35X10005
WS22X10023
WS03X10021
WS03X10031
WS03X10023
WS26X10003
WS26X10004
WS26X10005
WS02X10015
WS26X10006
WS02X10016
WS60X10001
WS60X10002
WS60X10003
WS60X10004
WS28X10005
WS19X10006
WS03X10024
WS15X10012
WS03X10025
WS60X10006
1
1
1
1
1
5
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
2
1
2
2
2
2
2
1
1
1
1
2
2
SCREW, #4 - 24 x 1 1/8″
SPACER
SWITCH
PIN EXPANSION
SCREW, #10 - 14 x 2″
COVER VALVE
WASHER WAVE
ROTOR & DISC
CAP
SEAL, O-RING 1.1″ x 1.4″
SUPPORT SCREEN
SCREEN
GASKET, NOZZLE/VENT
CONE SCREEN
PLUG, FILL FLOW, .3GPM
NUT FERRULE
NOZZLE/VENTURI ASM.
RETAINER
SEAL, O-RING 1/4″ x 3/8″
BODY VALVE
SPRING
PLUG, DRAIN SEAL
SEAL KIT.
ADAPTER DRAIN HOSE
SEAL, O-RING 5/8″ x 13/16″
PLUG FLOW, RINSE CONTROL
CLIP
CAM AND GEAR
BEARING
PLATE MOTOR
SCREW, #6 - 20 x 3/8″
MOTOR ASM.
SCREW, #6 - 20 x 7/8″
NUT INSTALLATION
TUBE INSTALLATION
WASHER
CLIP
HOUSING SENSOR
TURBINE AND SUPPORT ASM.
SEAL, O-RING
VALVE BY-PASS ASM.
SEAL, O-RING
ADAPTER
32
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Notes.
33
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Notes.
34
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GE Water Softening System Warranty
All warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician.
For service, call 800-GE-CARES.
For The Period Of: GE Will Replace:
One Year
From the date of the
original purchase
Any part of the Water Softening System which fails due to a defect in materials or workmanship.
During this full one-year warranty, GE will also provide, free of charge, all labor and in-home
service to replace the defective part.
Three Years
From the date of the
original purchase
The electronic monitor, if it fails due to a defect in materials or workmanship. During this
three-year limited warranty, you will be responsible for any labor or in-home service costs.
Ten Years
From the date of the
original purchase
A replacement brine tank or cabinet, if either fails due to a defect in materials or workmanship.
During this ten-year limited warranty, you will be responsible for any labor or in-home service costs.
What GE Will Not Cover:
■ Service trips to your home to teach you how to use the
■ Replacement of house fuses or resetting of circuit breakers.
product.
■ Damage to the product caused by accident, fire, floods or
acts of God.
■ Improper installation.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■ Incidental or consequential damage to personal property
caused by possible defects with this appliance.
■ Filters, membranes or batteries.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use
within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights
are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
35
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Service Telephone Numbers.
GE Answer Center® 800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
OR
Visit our Website at: www.geappliances.com
In-Home Repair Service 800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with
limited mobility.
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount.
GE Consumer Service will still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may
cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Next, if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
Printed in the United States
36
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