PRODUCT MANUAL
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Portable USB Drive
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Safety & General Use
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health
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Safety & General Use
Safety Precautions
The G-DRIVE mobile USB warranty may be void as a result of the failure to respect the
precautions listed here. If you detect a problem with your drive, please contact our
If the product is returned with damage caused by improper handling, the warranty will
be void and liability will rest with the user. Please read our Limited Warranty.
• Servicing: Your drive contains no user-serviceable parts. If it appears to be malfunctioning,
have it inspected by a qualified Technical Support representative.
• Moisture: Place the device away from moisture or liquids. To reduce the risk of damage, do
not expose this drive to rain or moisture. Do not use it in damp or wet conditions. Never place
objects containing liquids on the drive as they may spill into its openings.
• Ventilation: Place the device in a vented area. The drive should never be placed near
or over a radiator or heat source.
• Temperature: Do not expose this drive to temperatures outside the range of 5°C to 35°C (41°F
to 95°F); or to operational humidity beyond 5-80%, non-condensing, or non-operating humid-
ity beyond 10-90%, non-condensing. Avoid placing your drive near a source of heat, or expos-
ing it to sunlight (even through a window), or in an environment that is too cold or humid.
• Physical Damage: Do not place heavy objects on the drive. Never use excessive force
on your drive.
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Safety & General Use
Backup Your Data
The disk drive contained in your G-DRIVE mobile USB device is a delicate electronic
instrument and is susceptible to damage due to excessive physical shock. Under no
circumstances will G-Technology be held liable for the recovery or restoration of lost data.
Any loss, corruption or destruction of data while using a G-Technology drive is the sole
responsibility of the user.
Make two backups
To help prevent the loss of your data, we highly recommend that you keep TWO copies of
your data in separate storage locations. Keep one copy on your G-Technology drive. Keep a
second copy on your internal hard drive, another G-Technology drive, or a form of removable
storage media.
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About Your G-DRIVE mobile USB
®
About Your G-DRIVE mobile USB
• Disconnect the Drive ................................ p.10
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intro
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About Your G-DRIVE mobile USB
Introduction
Thank you for purchasing the G-DRIVE mobile USB from G-Technology.
G-DRIVE mobile USB hard drives are the ideal storage solutions for people on the go.
G-DRIVE mobile USB is the perfect compliment to any laptop or other portable computer.
Weighing in at less than 9 oz., the drive offers a stylish look with a heavy duty feel and is
perfect to store or backup your important documents, music, digital videos and digital
photo files.
The drive comes formatted for your Mac®, making it an easy plug-and-play storage device.
The drive is easy to back up since it ships ready for Time Machine®. You can also use the
drive on a Windows computer or work cross-platform. See how here.
G-DRIVE mobile USB features a silent ‘fan-less’design and an integrated cooling
system to ensure reliable operation and long life. It is bus powered, eliminating the need
for a bulky external AC power supply. Portability has never been so easy!
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sysreq
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About Your G-DRIVE mobile USB
What’s in the Box
The following items are included in the box:
• G-DRIVE mobile USB
• USB 3.0 cable (2.0 compatible)
• Quick Install Guide
System Requirements
G-DRIVE mobile USB supports the folllowing Operating Systems. The drive is set up at
the factory for use with Mac OS® systems, and formatted as ‘HFS+ with Journaling’.
Mac: Mac OS 10.5 or newer and an available USB 3.0
or USB 2.0 port.
Windows: Windows® XP, Windows® Vista and Windows® 7
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overview
®
About Your G-DRIVE mobile USB
Overview of the Drive
This diagram shows the helpful features of your G-DRIVE mobile USB. A Power & Activity
LED is on the front of the unit, along with a USB port.
The Activity light will glow when power is applied via the USB port. It will flash brighter
as data is transferred to or from the hard drive.
Easy Installation for Mac
G-DRIVE mobile USB easily attaches to your computer via a USB cable. Simply plug
the small end of the cable into the drive and the large end of the cable into a free USB
connector on your computer. The drive will automatically mount on the desktop if you
are running Mac OS. (For Mac OS 10.7 and above, you must have the ‘external drive’
box selected within the Finder Preferences window in order for external hard drives to
appear on your desktop)
No AC power supply is necessary. The drive is bus powered to eliminate the need to
carry around an external AC power supply to use the drive.
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About Your G-DRIVE mobile USB
Disconnect the Drive
A great feature of G-DRIVE mobile USB is its ability to be connected and disconnected
while your computer is running. To prevent failures and/or data loss, it is important to
follow the steps below when disconnecting or ‘unmounting’the the drive from your
computer.
1. Before powering down and disconnecting the drive, unmount the system by
simply dragging the G-DRIVE mobile USB icon to the trash located in the dock.
Keyboard shortcut: Select the drive icon and hit Command+E.
2. It is safe to remove the drive from your system when the drive icon is no longer
present on your desktop.
Helpful links
• To use G-DRIVE mobile USB on Windows, go to Windows Use.
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Using Your Drive on Mac
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timemach
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Using Your Drive on Mac
Use with Time Machine®
G-DRIVE mobile USB works perfectly and easily with Time Machine. Time Machine is an
application that ships with your Mac and provides automatic backup for your files. The
following steps will quickly set up G-DRIVE mobile USB with Time Machine.
1. When you attach G-DRIVE mobile USB for the first time, the Time Machine dialog box
should automatically appear. Click the Use as Backup Disk button.
*If you have already configured Apple Time Machine, go to step 2.
2. If the Time Machine dialog box did not launch, go to the Apple Menu> System
Preferences. Click on the Time Machine icon. The Time Machine Preference
panel will open. Click the Select Backup Disk button.
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Using Your Drive on Mac
3. In the dialog box that appears, select the G-DRIVE mobile USB. Click the Use for
Backup button.
4. Make sure the Time Machine switch is set to ON. You can set its options by clicking
the Options button. Do this to choose volumes, folders or files you do NOT want to
backup.
G-DRIVE mobile USB will now back up your important files automatically with
Time Machine. It’s that easy!
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initialize
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Using Your Drive on Mac
Initialize Drive for Mac
G-DRIVE mobile USB was factory-formatted for use or ‘initialized’for Mac OS.
You can reinitialize if you would like to quickly erase the contents of the drive. Here are
the steps.
1. First, open the Disk Utility program. This application is located on your hard drive
under Applications/Utilities/Disk Utility. The window below will appear. Your
G-DRIVE mobile USB will be displayed in the left-hand column.
2. Select the G-DRIVE mobile USB by clicking its drive icon in the left-side column.
Information about the drive willl be displayed at the bottom of the window.
3. Select the Erase tab to view the formatting options. By default, the Format pop-up
menu is set to the Mac OS Extended (Journaled) option.
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format
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Using Your Drive on Mac
4. Choose the Format option that you prefer.
• Mac OS Extended (Journaled): Use this format if you intend to use the drive for
Time Machine or to create a separate bootable installation of the OS.
• Mac OS Extended: Use this format for best performance and media storage.
To select, click the Format pop-up and its option to Mac OS Extended.
5. Click the Erase button in the lower right corner of the window. A dialog box will
appear asking if you want to erase the G-DRIVE mobile USB partition.
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Using Your Drive on Mac
WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.
6. Click on the Erase button to continue. A progress bar in the lower right corner of the
window will show the progress of the disk’s reformatting.
7. After the drive is reinitialized, you should automatically see the Time Machine dialog
box.
• Click the Use as Backup Disk button if you want to use the drive with
Time Machine. For more info using the drive with Time Machine, go here.
• Click the Don’t Use or Decide Later button if you do not want to use
Time Machine at this point.
8. Quit the Disk Utility program. After reinitializing the drive, the custom icon for
G-DRIVE mobile USB has been erased. You can optionally restore this icon with the
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restore
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Using Your Drive on Mac
Restore the Drive Icon
If the G-DRIVE mobile USB drive icon was erased during the reinitializing process
NOTE: This process is not required for the operation of G-DRIVE mobile USB.
However, it will make your drive’s appearance on the computer desktop look nicer
and more accurate.
navigate to your product. There will be a link to download the icons.
2. Once downloaded, it should automatically open the G-Technology Icons folder as
shown below. If not, double-click the Zip file to open. Next, double-click the DMG
file to open the G-Technology Icons package.
3. Click to select the drive icon for G-DRIVE mobile USB in the package window. Press
Command+C to copy the icon. (below)
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Using Your Drive on Mac
4. Select the G-DRIVE mobile USB icon on your desktop and press Command+I. This
opens its Get Info window. (below left)
5. Select the default icon in the Get Info window. (below left)
6. Press Command+V to paste the custom G-DRIVE mobile USB icon into the
Get Info window. (below right)
The icon for your G-DRIVE mobile USB has been restored and you can close the
Get Info window. Your drive is now fully ready for use!
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multiple
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Using Your Drive on Mac
Reformat with Partitions
‘Partitioning’a hard drive is the process of dividing a hard drive into separate,
discrete sections called ‘volumes’. Each volume works like a separate disk. You can
create up to 16 different partitions on a hard drive in the OS and each partition can
be a different size and format.
With hard drives getting bigger, it is useful to partition your hard drive so sections
of its space can be used for different purposes. For instance, segment user data from
backup data, set up a multi-boot environment with different Operating Systems or create
a dedicated capture scratch disk for programs like Final Cut Pro® and Adobe Premiere®.
The following steps will guide you through this simple process of partitioning your drive.
In this example, we will partition a 500 GB G-DRIVE mini connected via FireWire. The steps will
be identical for your drive, only the name may be different.
1. First, open the Disk Utility program. This application is located on your hard drive under
Applications/Utilities/Disk Utility. The window below will appear. Your G-Technology
drive will be displayed in the left-hand column.
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Using Your Drive on Mac
2. Select the FireWire or USB icon – not the G-Technology
drive icon – by clicking it in the left-side column.
3. Click on the Partition button in the main window.
4. Select the number of partitions you would like from the Volume Scheme menu.
Below, we have selected ‘2 Partitions’to create two partitions.
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Using Your Drive on Mac
5. Click on the first partition in the Volume Scheme area. Your partition will be highlighted
by a blue bounding box.
• In the Name field, type a name for the partition.
• From the Format menu, choose your desired disk format. If you will use your drive
primarily on Mac OS, it is recommended to use Mac OS Extended or Mac OS Extended
(Journaled). For info about formats, go here.
• In the Size field, type in a size for the partition. Alternately, you can drag the bar in
between each partition to quickly change the size.
6. Repeat this process for each partition you have created.
7. Click the Apply button in the lower right corner of the windows. A dialog box will ap-
pear asking if you want to partition the G-Technology drive.
WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.
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Using Your Drive on Mac
8. Click on the Partition button to continue. A progress bar in the lower right
corner of the window will show you the progress of the disk’s reformatting.
9. When partitioning is complete, the multiple partitions
will be displayed in the left-hand panel of Disk Utility.
10. Quit the Disk Utility program. After reinitializing the
drive, the custom icon for the G-Technology drive has
been erased. You can optionally restore this icon to each
11. The multiple partitions of the G-Technology drive will
be displayed on the desktop. Your drive is now setup
with two or more partitions and ready for use.
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Using Your Drive on Windows
• Windows Use .............................................. p.24
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winu se
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Using Your Drive on Windows
Windows Use
G-DRIVE mobile USB is set up at the factory for use with Mac OS systems.
A simple initialization will prepare your drive for use with Windows XP, Vista
and Windows 7 systems.
For helpful information on configuring and using your drive with Windows, please visit
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crossplat
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Using Your Drive on Windows
Cross Platform Use
You can set up G-DRIVE mobile USB for use on both Windows and Mac system by for-
matting the drive as ‘FAT32’. To do this, use the Disk Utility application and format the
drive to MS-DOS (FAT), also known as FAT32.
1. First, open the Disk Utility program. This application is located on your hard drive
under Applications/Utilities/Disk Utility. The window below will appear. Your
G-DRIVE mobile USB will be displayed in the left-hand column.
2. Select the G-DRIVE mobile USB by clicking its drive icon in the left-side column.
Information about the drive will be displayed at the bottom of the window.
3. Select the Erase tab to view the formatting options. By default, the Format
pop-up menu is set to the Mac OS Extended (Journaled) option.
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®
Using Your Drive on Windows
4. Select MS-DOS File System from the Format pop-up menu. This will format to FAT32.
NOTE: You may need to rename the drive because FAT32 does not
support more than 11 letters in the drive name.
5. Click the Erase button in the lower right corner of the window. A dialog box will ap-
pear asking if you want to erase the G-DRIVE mobile USB partition.
WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.
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®
Using Your Drive on Windows
6. Click the Erase button. A progress bar in the lower right corner of the window will
show the progress of the disk’s reformatting. Your drive will be formatted to its full
capacity as FAT32.
7. Quit the Disk Utility program. You are finished!
8. After reinitializing, the custom icon for the G-DRIVE mobile USB will be erased. No
icons are available for FAT32.
With the FAT32 format you will be able to read/write on Windows XP, Windows Vista,
Windows 7 and Mac OS X machines.
Limitations with FAT32
There are some limitations when using FAT32.
The ‘MS-DOS File System’cannot write files over 4 GB. If you are working with files over
MacDrive is Windows software that enables you to mount Mac formatted drives on
your Windows computer.
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Support & Warranty
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Support & Warranty
• Copyright .................................................... p.32
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techsupp
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Support & Warranty
Technical Support
Thank you for purchasing G-DRIVE mobile USB. If you have any comments or
questions about this manual or the product, please let us know!
G-Technology appreciates and values its customers, striving to give you the finest ser-
vice and support. If you encounter any difficulties while installing or using
G-DRIVE mobile USB, please contact G-Technology Technical Support at
Helpful information for support
When contacting Technical Support, it’s best to be in front of your computer and have
the following information available:
• Your G-DRIVE mobile USB serial number (on bottom of unit)
• Operating System and version
• Computer brand and model
• List of other devices attached to your computer
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warranty
®
Support & Warranty
Limited Warranty
HGST, a Western Digital Company (“HGST”)
Including G-Technology for External Hard Disk Drives
What does this limited warranty cover?
This Limited Warranty applies to new HGST products purchased from an authorized HGST
dealer by the original purchaser for normal use and not for resale. HGST warrants that a covered
product is free from defects in materials and workmanship, with the exceptions stated below.
How long does limited warranty coverage last?
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of
purchase, depending on when and where it was originally purchased. To determine the warran-
required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty
period will be measured from the date of sale from HGST to the authorized distributor.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from commercial use, misuse, accident,
modification or alteration to hardware or software, tampering, unsuitable physical or operat-
ing environment beyond product specifications, improper maintenance, or failure caused by a
product for which HGST is not responsible.
There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of
data—you must regularly back up the data stored on your product to a separate storage prod-
uct. There is no warranty for product with removed or altered identification labels.
HGST DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIM-
ITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED
WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. HGST is not responsible for return-
ing to you product which is not covered by this limited warranty.
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®
Support & Warranty
What must you do?
If you are having trouble with a product, before seeking limited warranty service, first follow the
troubleshooting procedures that HGST or your reseller provides.
To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA) and
the instructions found on the website. You must return the covered hard disk drive using approved
packaging to our logistics center. You must pay any associated transportation charges, duties and in-
surance in shipping the drive to our logistics center. You should remove all personal information from
the product prior to its return.
What will HGST do?
HGST will replace the drive with a functionally equivalent replacement product, transportation pre-
paid. HGST may replace your product with a product that was previously used, repaired and tested
to meet HGST specifications. You receive tile to the replaced product at delivery to carrier at HGST
shipping point. You are responsible for importation of the replaced product, if applicable. HGST will
not return the original drive to consumers; therefore, the consumer is responsible for moving data to
another media before returning. Data Recovery is not covered under this warranty and is not part of
the warranty returns process. HGST warrants that the replaced products are covered for the remainder
of the original product warranty or 90 days, whichever is greater.
How is our liability limited?
HGST AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF
THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY
INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR
3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES
(INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDIC-
TIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAM-
AGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
How do local laws apply?
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
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copyright
®
Support & Warranty
CAPACITY DEFINITION AND DISCLAIMER
For G-Technology products 1TB or greater: “One gigabyte (GB) is equal to one billion bytes
and one terabyte (TB) equals 1,000 GB (one trillion bytes). Accessible capacity will vary from
the stated capacity due to formatting and partitioning of the hard drive, the computer’s oper-
ating system, and other factors”
For G-Technology products less than 1TB: “One gigabyte (GB) is equal to one billion bytes
when referring to hard drive capacity. Accessible capacity will vary depending on the operat-
ing environment and formatting.”
Copyright
One gigabyte (GB) is equal to one billion bytes when referring to hard drive capacity.
Accessible capacity will vary depending on the operating environment and formatting.
Design by G-Technology in California. G-DRIVE and G-Technology are trademarks of HGST, a
Western Digital company. Apple, Mac, MacBook Pro, FireWire, Time Machine and the Mac logo
are trademarks of Apple, Inc. Microsoft, Windows, Windows Vista and Windows XP are trade-
marks or registered trademarks of Microsoft Corporation in the US and/or other countries.
Other trademarks are the property of their respective owners.
©2012 G-Technology. All rights reserved. R0 08/12
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