Fujitsu Telephone SRS 9924 ABM User Manual

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Fujitsu Network Communications, Inc.

1000 St. Albans Drive

Raleigh, NC 27609

U.S.A.

Part Number P-UG-99VO-A

Revision 1.1

Printed in the United States of America.

This publication may be replaced by a revised edition. To find out if a revision

exists, or to order copies of publications, w rite to Fujitsu Netw ork

Communications, Inc., 1000 St. Albans Drive, Raleigh, NC 27609, or call

1-800-228-ISDN. Please direct all communications to End User Products.

No part of this publication may be reproduced or translated, stored in a

database or retrieval system, or transmitted in any form or by any means,

electronic, mechanical, photocopying, recording, or otherwise, without the

prior written permission of Fujitsu Network Communications, Inc.

The information contained in this document is subject to change without

notice.

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Warning

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate

radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference with radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference with radio or

television reception, which can be determined by unplugging the equipment

to turn it off, the user is encouraged to try to correct the interference by one

of the following measures:

•

Reorient or relocate the receiving antenna of the affected

receiver.

Increase the separation between the equipment and the affected

receiver.

Connect the equipment to an outlet on a circuit different from the

one to which the affected receiver is connected.

Consult a dealer or experienced radio or television technician for

help.

Changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

FCC Notice

This telephone is hearing aid compatible.

This equipment complies with Part 68 of the FCC Rules. The FCC Part 68

Label is located on the bottom of the enclosure. This label contains the FCC

Registration Number for this equipment. If requested, this information must

be provided to your telephone company.

FCC Regulations require that connection of this telephone to the telephone

network be made via an FCC registered NT-1 interface device.

Connection to the telephone network should be made via the NT-1 interface

by using standard modular telephone jacks, type RJ-49. The plugs and/or

jacks used must comply with FCC Part 68 Rules.

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System Port Identification

Facility Interface & Service Order Codes

Mfgrs Port

Identifier

ISDN Line

Facilities

Interface Code

02IS5

Service Order

Code

6.ON

Network Jack

RJ-49

If this telephone equipment causes harm to the telephone network, the

telephone company will notify you in advance that temporary discontinuance

of service may be required. But, if advance notice isn’t practical, the telephone

company will notify the customer as soon as possible. Also, you will be

advised of your right to file a complaint with the FCC if you believe it is

necessary.

The telephone company may make changes in its facilities, equipment,

operations or procedures that could affect the proper functioning of your

equipment. If this occurs, you will be notified in advance in order to make

necessary modifications to maintain uninterrupted service.

Important Safety Information

The Fujitsu ISDN Terminal should be used according with all instructions

and precautions provided in this guide.

•

Read and understand all installation instructions.

Install cords where they cannot be a hazard to anyone walking

nearby.

•

Use only a Class 2 power source or communication circuit power

source. If you use a local power supply, use Model AD-3645U.

•

Use only the line cable included with the terminal.

Do not use this product near water, for example, near a bathtub,

wash bowl, kitchen sink, laundry tub, in a wet basement, or in a

swimming pool.

•

Avoid using the terminal during an electrical storm. There may

be a remote risk of electrical shock from lightning.

Do not use the terminal to report a gas leak in the vicinity of the

leak.

•

Do not overhaul or open this product.

Addition and exchanging of hardware options should be

performed by authorized personnel.

•

Use your one-touch numbers for storing emergency numbers.

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Repairs

Repairs to this equipment can only be made by the manufacturer or its

authorized agents. If this equipment is causing harm to the telephone

network, the telephone company may request that it be unplugged from

the modular outlet until the problem has been corrected. To obtain repair

service or warranty information, contact:

Technical Assistance Center

Fujitsu Network Communications, Inc.

1000 St. Albans Drive

Raleigh, NC 27609

(919) 790-2211 or 1-800-228-4736

Electrical Safety Advisory

We recommend the installation of an AC surge arrestor in the AC outlet to

which this equipment is connected. Telephone companies report that

electrical surges, typically lightning transients, are very destructive to customer

terminal equipment connected to AC power sources.

Preface

This guide provides descriptions and procedures for using Fujitsu’s Digital

Feature Phones (SRS-9924 and SRS-9912), when attached to a switch

supporting ISDN (National ISDN, referred to as NI or 5E Custom versions).

For assistance ordering National ISDN service from your local service provider,

see Appendix C.

The Fujitsu SRS-9924 and SRS-9912 are designed to optimize Centrex and

other ISDN voice services.

HOW TO USE THIS GUIDE

This section can help you make the most efficient use of this guide. The

section describes the overall organization, aids to finding information, and

conventions.

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Conventions and Layout

•

In procedures, the required actions are noted, with the buttons you

press in capital letters, such as HOLD or REDIAL.

Other important words, such as messages that appear on the display,

also appear in CAPITAL LETTERS.

Some procedures use the following symbol to indicate which buttons

to press.

ENTER

Call Appearance and Directory Number are abbreviated as CA and

DN.

Menus or screen displays appear as text in boxes.

12:05PM

FRI

JAN 15

CLEAR

UNA L-DIR

OPTIONS

Actions that pertain to only a specific type of ISDN (either National or

Custom) or to a particular phone system have the following format or

symbols inserted. These symbols appear in the section heading when

the information applies entirely to that system, or they appear adjacent

to a command where only a specific action applies to that system.

5E Custom Only

National ISDN Only

Instructions pertaining to either NI only or 5E Custom only appear in a

shaded area on the page.

For specific instructions for National ISDN, these symbols are used:

<5ESS> ................................... Required for Lucent Systems.

<DMS-100> ............................ Required for Nortel Systems.

<EWSD> ................................. Required for Siemens Systems.

Note: 5ESS, DMS-100, and EWSD are registered trademarks of Lucent,

Nortel, and Siemens Information and Communication Networks

respectively.

Features or instructions that pertain to only a specific terminal have the

following symbols inserted.

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<SRS-9924> ............................ Applies to SRS-9924 only

<SRS-9912> ............................ Applies to SRS-9912 only

Softkeys

The softkeys are the four keys located just below the display.

12:05PM

UNA

FRI

L-DIR

JAN 15

CLEAR

OPTIONS

Standard Softkey Layout

ENTER

CLEAR

EXIT

Other Softkey Functions

(For entering information as indicated in this User’s Guide.)

You can display the labels at any time without affecting the tasks you are

performing. The labels do not, however, have to be displayed for these keys

to work.

Timeouts

When you are setting up local features as described in Chapter 3, some of

the data entry displays have built-in timers. If you do not enter information

within six seconds, the display reverts to the menu for selecting the feature

you were setting up. You must reselect the feature and start again.

Starting Over

If for any reason you become confused while in menu mode, you can always

press OPTIONS, softkey number 4, to return to the setup menus and start

over.

Phone Operation

The following two features of ISDN phones may be different from what you

are used to:

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Dialing 9. When you dial for an outside line (usually by pressing 9), you do

not hear a pause and a second dial tone. You can begin dialing the telephone

number immediately.

Onhook dialing. You can dial a number before you get a dial tone. The

number you dial appears on the display and remains there for three minutes.

When you lift the handset or press the SPEAKER button for handsfree mode,

the phone initiates the call automatically.

System Administrator

ISDN is very flexible in allowing businesses to customize how it works to

meet their specific needs. This User’s Guide refers you to your System

Administrator if a customized option may have been chosen during

installation.

Your System Administrator may be your phone company representative or a

member of your telecommunications department.

ISDN CONCEPTS

ISDN stands for Integrated Services Digital Network, which provides many

voice features.

The basic ISDN service provides two 64,000 bits per second “B” channels for

voice communications. There is also one “D” channel, at 16,000 bits per

second, for network signalling. The combination is often referred to as

“2B+D”, or the Basic Rate Interface (BRI).

Voice Features

The voice features of an ISDN telephone have several advantages (especially

in Centrex systems):

•

They allow your telephone to handle multiple calls simultaneously,

receiving calls while keeping others on hold.

They also permit a call coming in to a single directory number to ring

more than one physical telephone. This feature facilitates call handling

within a group.

•

They provide easy-to-u se-access to powerful features such as call

conferencing and call transfer, to enhance your productivity.

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•

They allow the incoming directory number and calling name to be

displayed if it is available from your service provider.

Multipoint Configurations

In multipoint configurations, ISDN lines are shared by two or more terminals.

Usually, two terminals will share a BRI, allowing one B-channel for each

terminal.

Multipoint operation goes on behind the scenes. The only time you would

be aware of it is if you get “blocked” from using a line. If more than two

users bid for the two B-channels at the same time, the message B-CHANNEL

BUSY appears. Talk to your System Administrator if you get this message

frequently.

SPID

For your terminal to work, it must have a valid Service Profile IDentifier (SPID).

The SPID number is usually selected and entered when the terminal is installed.

If your digital set already has a SPID number, you don’t have to reenter it.

For the procedure to enter a SPID, see Chapter 5.

CAUTION: Once the SPID number is entered, don’t change it unless your

System Administrator tells you to do so. Your terminal won’t work

without the correct SPID number. If the SPID number is wrong, the set

displays the message SPID NG. Enter the correct SPID number and

you’ll get the normal dial tone.

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TABLE OF CONTENTS

Section

Page

Chapter 1

GETTING ACQUAINTED WITH YOUR DIGITAL SET ............................. 1-1

Unique Components .................................................................... 1-6

Switches and Connectors ............................................................. 1-6

LED Indicators .............................................................................. 1-6

MIC-OFF Button ........................................................................... 1-7

Function Keys .............................................................................. 1-7

MULTIFUNCTION BUTTONS ............................................................. 1-8

CALL INFORMATION DISPLAYS ......................................................... 1-9

SOFTKEYS AND MENU ................................................................... 1-10

Chapter 2

USING THE FUJITSU TERMINAL ........................................................ 2-1

PLACING AND RECEIVING CALLS...................................................... 2-2

Handset Calls ............................................................................... 2-3

Handsfree Calls ............................................................................ 2-3

Headset Calls ............................................................................... 2-4

PLACING A CALL TO A LEASED NETWORK (5E CUSTOM) .................. 2-5

FUNCTION BUTTONS ....................................................................... 2-6

REDIAL ............................................................................................ 2-7

HOLD .............................................................................................. 2-7

CONFERENCE .................................................................................. 2-7

DROP .............................................................................................. 2-8

TRANSFER ........................................................................................ 2-9

ONE-TOUCH CALLING ................................................................... 2-11

USING CALL ANNOUNCE INTERCOM ............................................. 2-11

UNANSWERED CALL LOGGING (UNA)............................................ 2-13

PERSONAL DIRECTORY .................................................................. 2-14

Chapter 3

TERMINAL SET-UP ............................................................................. 3-1

MENU MODE OPERATIONS .............................................................. 3-1

PROGRAMMING A BUTTON FOR

ONE-TOUCH DIALING ...................................................................... 3-3

SETTING THE CALENDAR/CLOCK ..................................................... 3-8

REINITIALIZING THE PHONE............................................................. 3-9

UNANSWERED CALL LOGGING (UNA)............................................ 3-10

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ENABLING/DISABLING THE SPEAKER FUNCTION ............................ 3-13

HANDSFREE, HANDSET, AND HEADSET MODES ............................. 3-13

CHANGING RINGER MODE ............................................................ 3-14

ASSIGNING A LEASED NETWORK ACCESS CODE DELIMITER (5E CUSTOM) .. 3-17

CALL ANNOUNCE INTERCOM ........................................................ 3-18

Call Announce Intercom on Selected Buttons .............................. 3-19

Specifying the Directory Number for Intercom ............................ 3-20

Specifying the Directory Numbers of Call Screeners ..................... 3-21

CALL APPEARANCE PREFERENCE ................................................... 3-23

MIC-OFF ........................................................................................ 3-25

SETTING UP/EDITING THE PERSONAL DIRECTORY .......................... 3-26

Chapter 4

SRS-9924-ADD-ON BUTTON MODULE .............................................. 4-1

Chapter 5

INSTALLATION ................................................................................. 5-1

INSTALLING THE TERMINAL .............................................................. 5-2

CONNECTING TO THE NETWORK .................................................... 5-3

SETTING-UP SPIDS ............................................................................ 5-3

LOADING OR MODIFYING NETWORK DATA ..................................... 5-7

TERMINATION RESISTORS ............................................................... 5-23

Chapter 6

ACCESSORIES ................................................................................... 6-1

Labeling the Set ........................................................................... 6-1

Handset ....................................................................................... 6-2

Wall Kit ........................................................................................ 6-3

ROM Cartridge ............................................................................. 6-4

Appendix A

Appendix B

Appendix C

Appendix D

Testing

Error Messages

ISDN Ordering

ISDN Call Identification (ICI) Displays

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CHAPTER 1

GETTING ACQUAINTED WITH YOUR DIGITAL SET

This introductory chapter describes the set’s parts, connectors, switches, and

screen displays. It also explains how the functions and features operate.

The SRS-9924-ABM is described in Chapter 4.

Multifunction Buttons

Softkeys

SRS-9924-ABM

MSG

MIC-OFF

SRS-9924

D EF

AB C

DROP

CONF

JKL

G H I

M N O

TRAN

REDIAL

PQ RS

TU V

W XY Z

HOLD

SPKR

Function Keys Optional ABM

Volume/Contrast Buttons

Figure 1-1: SRS-9924 National ISDN - Front Panel

1-1

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Multifunction Buttons

Softkeys

SRS-9924-ABM

MSG

MIC-OFF

SRS-9924

D EF

AB C

DROP

CONF

JKL

G H I

M N O

TRAN

HOLD

REDIAL

SPKR

PQ RS

TU V

W XY Z

Function Keys Optional ABM

Volume/Contrast Buttons

Figure 1-2: SRS-9924 5E Custom - Front Panel

1-2

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Softkeys

Multifunction Buttons

MSG

Name

Number

SRS-9912

D EF

AB C

DROP

CONF

JKL

G H I

M N O

TRAN

REDIAL

PQ RS

TU V

W XY Z

HOLD

SPKR

Function Keys

Volume/Contrast Buttons

Figure 1-3: SRS-9912 National ISDN - Front Panel

1-3

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Softkeys

Multifunction Buttons

MSG

Name

Number

SRS-9912

D EF

AB C

DROP

CONF

JKL

G H I

M N O

TRAN

HOLD

REDIAL

SPKR

PQ RS

TU V

W XY Z

Function Keys

Volume/Contrast Buttons

Figure 1-4: SRS-9912 5E Custom - Front Panel

1-4

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LINE

48V DC

OFF ON

Terminating

resistor

DC power connector

ISDN Line Connector

Handset/Headset

connector located

beneath terminal

Power Source selection

Figure 1-5: Digital Set Rear View

Rear

stand

Handset

/Headset

plug

Figure 1-6: Digital Set Bottom View

1-5

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Unique Components

Softkeys/MENU. Four buttons below the display

with changeable functions. The MENU key displays

the current functions on line 2 of the display.

Mu lt ifu n ct io n b u t t o n s. Th ese button s are

assigned to CAs, DNs, one-touch numbers, or

netw ork features. Dual assignments are not

supported. (For example: One-Touch and Call

Appearance)

Fun ction keys. Single-touch keys for features,

consisting of DROP, CONF, TRAN, REDIAL, HOLD,

and SPKR.

Volume/Contrast buttons. Increase or decrease

display contrast (when no call is active), or speaker

volume (when a call is active).

Sw itches and

Connectors

Terminating resistor. This built-in resistor, labeled

“TR”, provides a standard termination to the ISDN

line. The factory setting is OFF.

DC pow er connector. This connector, labeled “48

V DC”, provides an alternative to power delivered

through the ISDN line.

Pow er source selection. This switch may be used

in multiple terminal installations. ON = AC adapter

only; OFF = Power source 2 or AC adapter

ISDN line connector. Use this RJ-49 connector to

plug in the telephone line. Normally, the connector

also provides DC power for the set.

Handset/Headset connector. This jack, located

on the bottom of the set, allows you to connect

either a handset or a headset.

Message Waiting (labeled MSG)

LED Indicators

Feature Activator 63 is utilized for Message Waiting.

The LED associated with each button may light

when a feature is activated. (Feature dependent)

1-6

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For Multifunction Keys:

An LED associated with each button slowly

flashes green for incoming calls, flashes red if a

call is on hold at your phone, and is steady red

when a call is active on your phone.

MIC-OFF Button

<SRS-9924>

The upper right button is normally used as a MIC-

OFF function key, and is set this way when the

unit is shipped. When pressed, the MIC-OFF key

turns red and mutes the speaker or handset

microphone, allow ing you to hold a private

conversation.

MIC-OFF is active by default when your digital set

is delivered. Set-up for the MIC-OFF buttons

described in Chapter 3.

Function Keys

The digital set has six function buttons. Three of

these are permanently assigned to local functions:

SPEAKER, HOLD, and REDIAL.

Permanent

Functions

SPEAKER: (with LED indicator)

Enables/disables handsfree operation <9924>, or

group listening function <9912>.

HOLD: Holds an active call

REDIAL: Redials the last number you dialed

User-Assigned

Function Buttons

CONFERENCE: (with LED indicator) Adds parties to

an existing call (Button 18)

NI utilizes Feature Activators 18 or 60

DROP

CONF

DROP: Disconnects last party added to a conference

call or disconnects a two-party call (Button 19)

NI utilizes Feature Activators 19 or 62

TRAN

HOLD

REDIAL

SPKR

TRANSFER: (with LED indicator) Transfers a call to a

third party you dial or select (Button 20)

NI utilizes Feature Activators 20 or 61

Figure 1-7:

Function Button

Layout

Button assignments are identical between the SRS-

9924 and the SRS-9912.

1-7

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MULTIFUNCTION

BUTTONS

Multifunction buttons have three uses:

One-touch: Dial a stored number.

Netw ork Feature: Activate or deactivate a special

network feature, such as call forwarding.

Call Appearance (CA) or Directory Number (DN):

Handles incoming or outgoing calls.

Use and set-up of the multi-function buttons is

covered in Chapters 2 and 3 respectively.

Special features such as call forwarding are provided

by the ISDN network. These features are selected

by your System Administrator and assigned to

buttons on your phone during installation.

Ap p e n d ix

d e scrib e s fre q u e n tly u se d

assignments and ordering codes for NI.

Multiple Directory

Number

Appearances

Each digital set associates its primary DN with

multifunction button 1. Multiple appearances of

the same DN are always on adjacent CA buttons.

(The button at the end of a row is “adjacent to” the

button beginning the next row up.)

Note: This guide uses the term directory number

appearances to refer to telephone numbers

that appear on more than one CA button.

The Nortel term for CAs that can handle more

than one call is Additional Functional Calls.

A telephone can also be assigned additional

DNs. Each such number can then be assigned

to adjacent buttons as well to allow multiple

call handling on that line.

Any DN assigned to one phone can also appear

on another phone, which can then share the use

of that line.

Call Handling

Example w ith

Figure 1-8 shows a digital set whose primary DN is

747-3456, with two additional CA buttons assigned

that same number. The telephone’s secondary line

is 747-7890, which has two appearances.

Multifunction

Buttons

1-8

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In the illustration, this set also has a button assigned

to the number 747-3482. This could, for example,

be a shared line using someone else’s primary DN.

MIC-OFF

Figure 1-8:

Example Line

Assignment -

SRS-9924

3482

3456

7890

If you r DN is 747-3456, an d th e first th ree

multifunction buttons on your digital set have been

assigned that number, you can have up to three

calls at the same time using that single DN, though

you can talk on only one at a time.

For example, if you have no calls in progress and

someone dials 747-3456, your telephone rings and

the LED for the first CA button associated with 747-

3456 flashes green. You can answer the call by

pressing that CA button and picking up the handset.

(The LED turns steady red.)

After answering the call, you can press the second

747-3456 CA button to originate another call. The

first call is automatically put on hold. If another

call comes in, you can press the third CA button

representing 747-3456 to answer the third call. The

second call is also placed on hold.

You would then have three calls on your 747-3456

DN. Only then is your 3456 number “busy”, that

is, when all three assigned CA buttons are in use.

CALL INFORMATION

DISPLAYS

747-3456

When you make a call, the number you dialed,

including any prefix, appears on line 1 of the display.

In 5E Custom ISDN, an ISDN Call identifier may

also appear. See Appendix D

1-9

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For an incoming call, the calling party’s number

appears if the network supplies the digital set with

the Calling Line ID (CLID).

When your party answers, the call duration timing

is shown as minutes and seconds. This timer will

record for an hour, up to 59:59, and then it restarts

at 00:00. If the call cannot go through, line 2 shows

a message such as “BUSY” or “NOT ANSWERED”.

NI ONLY

777-1111

15m

15s

5E CUSTOM ONLY

1=777-1111

15:15

When you press MENU, line 2 of the display

changes to the names for the four keys directly

below the display (shown below). These keys are

called softkeys because the functions they control

change as you use the menus to set up different

features.

SOFTKEYS AND

UNA

L-DIR CLEAR

OPTIONS

Standard Softkey Layout

Note: Softkey 1 also serves as the ENTER key,

and Softkey 2 also serves as the NEXT key and

allows you to scroll through the menu options.

These softkey functions are explained in the

following chapters:

UNA

L-DIR

CLEAR

OPTIONS

ENTER

Chapter 2

Chapter 3

Other names and functions for these keys are

explained in various contexts throughout the text.

1-10

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CHAPTER 2

USING THE FUJITSU TERMINAL

When your line was installed, choices were made

on three important switch parameters that affect

your call handling and the LEDs associated with

your lines.

LINE

PARAMETERS

Ringing Preference

Ringing preference affects what happens when

you have at least one idle Call Appearance and an

incoming call flashing on another CA. When you

pick up the handset or press SPKR, the phone can

automatically connect you with an idle CA, giving

dial tone, or with the incoming call. Your phone

will consistently pick up an idle CA of the incoming

call based on the configuration choice recorded

with your telephone provider. When preference

is “yes”, the incoming call is chosen.

Ringing

Preference

Choices

If the set is programmed at the switch to pick the

first ringing Call Appearance, picking up the

handset connects you immediately w ith the

incoming call. This preference setting is called

RING preference.

If the set is programmed to pick the first idle Call

Appearance, picking up the handset gives you a

dial tone. In this case, you must press the flashing

green Call Appearance button and pick up the

handset or press SPKR to answer an incoming call.

This setting is called IDLE preference.

Menu Mode

Effects

During Menu Mode, you can answer any incoming

call by pressing the appropriate Call Appearance

button and picking up the handset. If your phone

was installed with “ringing preference” as RING,

then simply picking up the handset automatically

connects you to the first incoming call.

If the ringing preference is IDLE, then picking up

the handset or pressing SPKR connects you to an

idle line (if there is one). You can then make an

ou tg oin g call or press a g reen -flash in g Call

Appearance button to pick up an incoming call.

2-1

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(If your ringing preference was set to IDLE and there

are no lines available, the terminal does not connect

to a line until you press a Call Appearance button.)

AUTOHOLD

Autohold affects what happens when you are on

an active call on one CA and then press another

CA. The active call you were on can be dropped or

held automatically. If it is dropped, the LED goes

dark. If it is held, the LED flashes red. Your phone

will consistently drop or hold your active call when

you press another CA based on the configuration

choice recorded with your telephone provider.

ONETOUCH

Onetouch affects whether handsfree operation is

automatically selected when you press an idle CA,

causing you to hear a dial tone through the speaker.

Your phone will consistently remain in handset

mode or automatically enter handsfree operation

based on the configuration choice recorded with

your telephone service provider. Please note this is

different from One-Touch buttons for placing calls,

which is described later in Chapter 2.

Guide

Assumptions

This guide assumes that handsfree operation is

automatic when you press an idle CA, that is

onetouch is “yes”. If your installation is different,

then to get dial tone after pressing an idle CA, you

must either press SPKR for handsfree operation or

lift the handset.

PLACING AND

RECEIVING CALLS

The SRS-9924 has a speaker and microphone built-

in to utilize handsfree operation. The SRS-9912 has

a speaker without a microphone, which allows you

to use “listen-only” functions such as onhook dialing,

message retrieval, and group listening.

To make the best of handsfree mode, you should

be sure that the MIC-OFF key feature is active on

the button at the upper-right of the array. <SRS-

9924>

2-2

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Placing

Handset Calls

1. Pick up the handset. This should automatically

give you a dial tone, if not, press the idle Call

Appearance (CA) you wish to use.

2. Dial the desired number.

3. Converse with the called party, then hang up.

If you are already

talking on another

call

1. End the call by pressing the button in the

handset cradle to get a dial tone. (You can also

hang up the handset and pick it up again.) Or

Retain the call by pressing an idle CA button to

get a dial tone. (The call is automatically put on

hold.)

2. Converse with the called party, then hang up.

Or If you put your original call on hold, pick up

the call by pressing its red-flashing CA button.

Notes:

•

The displayed call duration vanishes after about

three seconds after you hang up.

Onhook dialing can be used to place calls.

You can dial the number first, then pick up the

handset. The phone automatically dials the

number. The number you enter remains

available for dialing for about three minutes.

Receiving Handset

Calls

1. Pick up the handset, and if necessary, press the

green flashing CA. The LED changes to steady red.

2. Converse with the calling party.

The CA’s LED

flashes green.

3. When your conversation ends, hang up by

replacing the handset in its cradle.

Placing

Handsfree Calls

<SRS-9924>

A handsfree call

uses the integrated

microphone and

speaker instead of

the handset.

1. Press the SPKR button. Its LED will light red (if

not, press an idle CA) and you will hear a dial

tone.

2. Dial the desired number.

3. Converse with the called party.

4. Hang up by pressing the SPKR key.

(See also “Handsfree, Handset, and Headset

Modes”, in Chapter 3, “Local Features”.)

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1. Press SPKR and, if necessary, the green-flashing

CA button.

Receiving

Handsfree Calls

<SRS-9924>

2. Converse with the calling party.

3. Hang up by pressing SPKR.

Group Listening

or Monitoring

<9912>

Examples for using this function:

•

Press SPKR to access and listen to voice mail

messages.

For onhook dialing - pick up the handset when

your party answers.

Placing

Headset Calls

Check that headset mode is activated on your

telephone. The handset, speaker, and microphone

will be disabled. All dialing tones and telephone

conversation will be audible only through the

headset. Your voice and any other transmitted

sounds will go through the headset microphone

only. Refer to Chapter 3 for instructions on how to

set-up headset mode.

1. Press SPKR. Its LED will light red and you will

hear a dial tone.

2. Dial the desired number.

3. Converse with the called party, then hang up

by pressing SPKR.

Receiving

Headset Calls

1. Press SPKR, and if necessary, press the green-

flashing CA button.

2. Converse with the calling party.

3. Hang up by pressing SPKR.

Note: These procedures assume that the phone

is set to ringing line preference or primary

line preference.

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Sw itching

1. Press SPKR and then replace the handset in its

cradle. You now hear the other parties on the

call through the speaker.

betw een Handset

and Handsfree

Modes

2. If the MIC-OFF LED is red, the microphone has

been turned off. Press MIC-OFF to turn it back

on (the LED goes dark). The microphone now

picks up your voice.

<SRS-9924>

If you are using the

handset and want

to use handsfree

mode

3. You can turn off the microphone by pressing

MIC-OFF, allow in g you to h old a private

conversation with others in the room. Pressing

MIC-OFF again turns the microphone back on.

Note: If the MIC-OFF feature is not active on

the upper right corner multifunction button,

the microphone is always on.

If you are using

handsfree mode

and w ant to use

the handset

Pick up the handset. Your call continues without

in te rru p tio n . Th e h a n d sfre e sp e a ke r a n d

microphone are turned off.

Placing a Call to a

Leased Netw ork

To call someone in a leased network from outside

the network, you must enter an access code. Also,

you must have some way of indicating to the ISDN

switch that the numbers you are entering represent

a leased network access code. You accomplish this

by entering a delimiter. See Chapter 3 regarding

how to assign one of your multifunction buttons

as the leased network access code delimiter key.

Method 1

Enter all numbers before you pick up the handset

or press the SPKR button.

1. Dial the number of the person you want to call.

2. Press the access code delimiter button. A colon

appears on the screen after the number.

3. Dial the leased network access code. The access

code appears on the screen after the colon.

4. To start the call, pick up the handset or press

the SPKR button. Your digital set automatically

sen ds th e en tered n umbers an d code to

connect to the leased network number.

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Method 2

Enter all numbers before you pick up the handset or

press the SPKR button.

1. Press the access code delimiter button. A colon

appears on the first line of the screen.

2. Dial the leased network access code. The access

code appears on the screen after the colon.

3. Press the delimiter key again. Another colon

appears on the screen after the access code.

4. Dial the number of the person you want to call.

The number appears on the screen after the

second colon.

5. To start the call, pick up the handset or press the

SPKR button. Your digital set automatically sends

the entered numbers and code to connect to

the leased network number.

The terminal has six function buttons, located to

the left of the numeric keypad.

FUNCTION

BUTTONS

Three buttons are permanently assigned to local

functions (REDIAL, HOLD, and SPKR) and the other

three buttons are usually assigned to CONFerence,

DROP and TRANsfer.

On NI, Fujitsu supports two sets of telephone

company assignments for network based features.

On the labeled function buttons for CONF, DROP,

and TRAN, Fujitsu sets accept the following values

or feature activators:

CONFERENCE

Button 18

Activator 18 or 60

DROP

Button 19

Activator 19 or 62

TRANSFER

Button 20

Activator 20 or 61

Note: The SRS-9924 and SRS-9912 use the

sa m e b u tto n n u m b e rs a n d Fe a tu re

Activators for the user assigned function

keys.

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These assignments are not used for 5E Custom

ISDN.

5 E Cu st o m

ONLY

REDIAL

If there are no idle CA’s available, pressing REDIAL

brings the number to the screen but does not dial.

When an idle CA later becomes available, pressing

the CA button dials the number.

Dials the last

number dialed

on this phone

HOLD

Retains

connection w ith

an existing call

until you can

return to it

1. To use hold, press HOLD while you have an

active call in progress. The CA LED changes

from steady red to flashing red.

2. To reconnect with a call on hold, press its

flashing CA button. Its LED changes from

flash in g red to stead y red , an d you are

reconnected.

The autohold feature automatically puts an active

call on hold whenever you press another CA.

Conference is a network-based feature that you

must subscribe to from your telephone company.

CONFERENCE

Telephone

The number of conference call participants allowed

depends on the number specified when you

su b scrib e to th e fe a tu re . Ask yo u r Syste m

Administrator how many participants are allowed.

conferences

w ith multiple

participants

After establishing the initial call, add participants

to the conference call by following these steps:

Setting Up a

Conference Call

1. Press CONF.

The CONF button lights up. The initial call is

placed on hold, and the next available CA is

selected.

2. Dial the number of the person you want to add

to the conference.

Select any CA that is ringing or on hold.

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•

If the person answers, you can talk privately

before joining the conference.

If the line is busy or the person does not

answer, press DROP. Then press the flashing

CA button to return to the initial call.

•

To retain the second party without having

a conference, press HOLD and then press

the flashing CA. This allows you to speak

to the initial caller while keeping the second

call on hold. To make this a conference call,

press the CONF button and go to step 3.

3. Press CONF.

The CONF button stays lit to indicate that a

conference call is in progress.

If you have a conference feature for more than three

parties, you may add more participants to the

conference by repeating the preceding three steps

as many times as required up to the maximum

number of participants.

Some installations leave the other conference

participants connected if you disconnect. Ask your

System Administrator whether your conference

feature works this way. Otherwise, when you

disconnect, all other conference participants are

disconnected also.

Dropping Out of

the Conference

Call

DROP

DROP is a network-based feature that you must

subscribe to from your telephone company.

Pressing DROP at the end of a regular two party

call does nothing. <DMS-100>

Pressing DROP at the end of a regular two-party

call disconnects the call or cancels the connection

with the last party added to a conference call.

<5ESS>

During a conference call, the DROP feature allows

the originator of the call to drop the last participant

added. Other participants can drop out of the call

simply by hanging up.

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You can use the DROP button repeatedly until you

have dropped everyone but the participant of the

original two-party call. To end the call, hang up

normally.

<DMS-100>

Warn in g : Pressing DROP at the end of a

conference call drops both participants.

Transfer is a network-based feature that you must

subscribe to from your telephone company.

TRANSFER

<5E Custom, 5E NI,

and DMS NI2>

To transfer a call, follow these steps:

1. Press TRAN while on an active call.

Transfers a call

to another

phone

The LED of the CA in use flashes red; the called or

calling party is automatically placed on hold.

An idle CA is selected. Its LED lights steady red and

a dial tone sounds.

2. Dial the third party.

3. Once connected, announce the transfer to the

person who answers and converse privately.

4. Press TRAN again, and hang up.

The third party, just called, is connected to the

party held for transfer. You are dropped from

the call, and the other two parties remain

connected.

Notes: A “blind” transfer is one in which you

do not talk to the person you are transferring

the call to. To perform a blind transfer, wait

for the person’s phone to ring, press the TRAN

key, and hang up.

If no one answers the destination number,

hang up. Press the SPKR button, the Switch

Hook, or, on a 5ESS switch, press DROP. Then

press the CA holding the original call. This

cancels the attempted transfer and returns

you to the call.

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To transfer a call, follow these steps:

1. While still on the call, press CONF.

TRANSFER

<DMS-100, NI1>

Transfers a call

to another

phone

The CONF button indicator lights up. The call is

put on hold and its CA indicator flashes red.

2. An idle CA/DN is selected. Dial the number of

the person you want to transfer the call to.

•

If the person answers, you can talk privately

before completing the transfer.

•

If the line is busy or the person does not

answer, press the button in the handset

cradle (press SPKR if you are using handsfree

mode). Then press the flashing CA button

to return to the original call.

Note: To do a “blind” transfer, where you do

not talk to the person you are transferring

the call to, wait for the person’s phone to

ring, press the TRAN button, and hang up.

3. After announcing the transfer, press TRAN and

hang up.

4. Hang up the handset, or, in handsfree mode,

press SPKR.

You are disconnected from the call, leaving the other

two parties connected.

Note: The DMS-100 NI1, the transfer procedure

is different. On NI1, press CONF as the first

step, then follow the preceding instructions.

Note: In Siemens installations, transferring calls

is accomplished without a TRAN button.

TRANSFER

<EWSD>

To transfer a call, follow these steps:

1. While on an active call, press CONF.

Transfers a call

to another

phone

The CONF button indicator lights up. The call is

put on hold, and its CA indicator flashes red.

2. An idle CA is selected. Dial the number of the

person you want to transfer the call to.

•

If the person answers, you can talk privately

before completing the transfer.

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•

If the line is busy or the person does not

answer, press the button in the handset

cradle (press SPKR if you are using handsfree

mode). Then press the flashing CA button

to return to the original call.

3. Press CONF then hang up to complete the

transfer.

You are disconnected from the call, leaving the other

two parties connected.

ONE-TOUCH

CALLING

Pressing a one-touch button causes the phone to

dial the stored number just as if you were pressing

the keys on the numeric keypad. (Chapter 3

explains how to set up one-touch buttons.)

Just press it. If no other call is active, the terminal

selects an idle Directory Number (DN), then dials

the number.

Using a One

Touch Button to

Make a Call

If you already have a dial tone, then pressing the

one-touch button plays back the stored number as

if you were dialing.

The one-touch feature provides tw o w ays of

su pplyin g special cod es su ch as cred it card

numbers, passwords, personal ID numbers, and

voice mail access codes. You can store a code on

its own one-touch button or you can include special

codes as part of a single one-touch number. See

Chapter 3 for instructions.

Dialing Special

Codes Using

One-Touch

Buttons

USING CALL

ANNOUNCE

INTERCOM

The Call Announce Intercom feature is a convenient

way to screen incoming calls, then announce the

call to the intended recipient. The screener places

the incoming call on hold, uses a designated DN

to announce the call to the recipient via intercom,

and may then transfer the call. The screener can

also use this feature to deliver a message.

Announcing a

Call by Intercom

This procedure describes a typical sequence for

announcing a call by intercom. The procedure

addresses the call screener since the call recipient

has little to do. The only action possibly required

of the recipient is described in step 3.

The procedure also assumes that both the screener

and the call recipient have a Fujitsu digital set,

although only the recipient must have one. If the

call screener has some other telephone set, the

exact procedure may be different.

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This procedure is by no means the only way that

you can use Call Announce Intercom.

To announce a call by intercom, follow these steps:

1. Press the DN designated for Call Announce

Intercom. The intercom DN indicator lights

normally.

2. Dial the extension of the call recipient.

The recipient’s terminal sounds an alert tone,

immediately answers the call, and activates the

intercom feature.

3. Talk to the recipient.

If the recipient is set up for one-way intercom, pause

a few seconds to give the recipient time to press

the MIC-OFF button and respond. With two-way

intercom, the recipient can respond immediately

just by speaking.

Note: To transfer the call at the same time you

announce it, use the conference call transfer

procedure.

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UNANSWERED

CALL LOGGING

(UNA)

The UNA feature records information from the eight

most recent unanswered calls, showing the date,

the time, and the telephone number and name (if

provided) of the calling party. The ninth and later

unanswered calls replace the first, second, and so

forth, in order, so that your UNA list always has the

eight most recent calls. If the caller gets a busy

signal, the call is not considered “unanswered”.

Multiple calls from the same number are listed only

once.

If enabled, this

feature records

information

about incoming

calls that w ere

not answ ered at

this phone.

Chapter 3 explains how to program your phone to

support or suppress the UNA feature.

Using the UNA

Feature

If you have unanswered calls, a black dot appears

next to the word UNA. If the dot is blinking, there

have been eight or more such calls, and the

information from the next unanswered call will

record over the oldest call in the list.

12:15PM

UNA

WED

APR 5

CLEAR

L-DIR

OPTIONS

To see the data for each unanswered call, press

UNA. The resulting screen looks something like this:

777-1111 ........ 4-05

UNA

NORM SMITH

12:15PM

The 777-1111 is the number of the calling party.

Norm Smith is the calling party identification.

Each time you press UNA, the data for the next

unanswered call is displayed. The list cycles. The

first display is information from the oldest call, then

the next oldest call, and so forth. After the data for

the most recent unanswered call is displayed,

pressing UNA again shows the oldest call’s data.

If a new unanswered call is from the same party as

one already in the UNA list, only the new call’s data

is retained. This feature prevents filling all eight

available positions with calls made from the same

number.

Each record is retained until you follow the deletion

procedure described below, or until another

unanswered call stores new information over it.

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If the UNA dot on the display is flashing, you should

delete at least one entry to prevent the loss of the

oldest entry.

To delete a record, press UNA until the record is

displayed, and then press # and CLEAR (softkey 3).

To see or delete the next UNA record, you must

press UNA again.

Deleting a

Record from the

UNA-LIST

Your terminal has a Personal Directory feature that

allows you to store up to 32 names and associated

telephone numbers in the set.

PERSONAL

Directory

Number

Your NISDN terminal’s first button is set at the

factory as CA=1. If you subscribe to EKTS or Basic

ISDN on a DMS NI1, it is necessary to first clear the

CA setting. Then you can enter DNs.

ENTER

CALL APPEARANCE MODE

SELECT ASSIGN KEY

The first button lower left, lights green. This is the

factory default CA=1.

2. Press multifunction button 1.

CLEAR ENTER

CA=

COMPLETED

Now that you have cleared CA=1 from your first

call button, you are ready to program Directory

Numbers. If COMPLETED still appears on the

display, press keypad *, 9, ENTER (softkey 1), 3,

ENTER.

This screen appears:

DIRECTORY NUMBER MODE

SELECT ASSIGN KEY

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The set’s indicators show button status as follows:

•

Green indicates a button already assigned to

a Directory Number.

Red indicates a button already assigned to a

network feature or to a local feature such as

one-touch.

•

Unlit indicates an unassigned button.

4. Press the button to which you want to assign

the Directory Number.

You can press any unlit or green multifunction

button. If you press a red button, the display shows

the message INVALID SELECTION and the set waits

for you to press a valid button.

•

If you press a green button, the display shows

the current Directory Number assigned to that

multifunction button. You can either enter a

new Directory Number to replace the current

number or cancel the current number.

•

If you press an unlit button, the screen looks

like this:

DIRECTORY NUMBER MODE

DN=

(XX)

XX is the number of the multifunction button you

pressed. If you pressed a green-lit button, the

current Directory Number appears after DN=. The

new number you enter replaces this number.

5. You now have two choices:

•

To add or change the DN assignment, enter

the Directory Number and then press ENTER.

To cancel a DN assignment, press CLEAR

(softkey 3) and then press ENTER.

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The final screen looks like this:

DN=XXXXXXX

COMPLETED

(XX)

If you canceled the current assig nment, no

n umbers appear after DN= an d th e button

indicator goes dark.

Note: If you are assigning multifunction button

1, you must enter the set’s primary Directory

Number.

6. With your Directory Number assignment

complete, you have these choices:

•

To assign another DN button, press the desired

button and repeat steps 4 and 5.

•

To return to normal operation, press OPTIONS.

To make additional button assignments, press

any red-lit button and then press asterisk (*).

This returns you to the menu mode main

menu.

This completes the programming of Directory

Numbers. If you have programmed your SPID

correctly, completed this procedure, and your ISDN

line is properly plugged in, you should now be

ready to place and receive voice calls. If you

encounter problems, review these procedures for

accuracy.

Selection 4:

Intercom/Group

Intercom

ENTER

ICM/GIC MODE

SELECT ASSIGN KEY

From this point, you may assign Intercom and

Group Intercom keys using the same process used

for Call Appearances.

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It is necessary to assign the CONF feature to a key

using the following process.

Selection 5:

Conference

Note: This step is not necessary if CONF is

assigned to Button 18, using Feature Activator

18 or 60.

1. Assig n CONF as you w ould an y feature

activator.

2. In the KEY ATTR MODE, press 5, CONF, then

press ENTER:

CONF APPEARANCE

SELECT ASSIGN KEY

3. Press selected CONF button. This screen

appears:

CONFKEY = (XX)

FA = (XX)

4. Press ENTER. The selected button’s LED turns

green.

CONFKEY = 16

COMPLETED

FA = 18 or 61

Selection 6:

Transfer Key

Note: This step is not necessary if TRAN is assigned

to Button 20, using Feature Activator 20 or 61.

1. To manually assign the TRAN key for your

terminal, press 6, ENTER to view the following

display:

TRANSFER REGISTRATION

SELECT ASSIGN KEY

2. Press TRAN (Multi-assign key #20), the following

display is shown:

TRANSFER REGISTRATION

TRANS KEY = (20)

FA=20 or 61

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ENTER

TRANS KEY = (20)

COMPLETED

FA=20 or 61

Note: If the user selects a key that cannot be

used for TRAN, the following display is shown:

SELECT ASSIGN KEY

INVALID SELECTION

No te : The terminal supports certain new

capabilities of National ISDN 97/98. If you wish

to assign the following features, the necessary

steps are shown below. The terminal will

operate using default values, if you do not

make assignments.

The terminal supports new ISDN features that allow

you to designate a line for originating calls. This

feature works with a complementary switch feature

that you can order from your telephone company.

It is called Call Appearance Reservation.

Selection 7:

Originating DN

For these features to work properly, both the

termin al an d th e sw itch mu st b e p ro p erly

configured.

The categories, described as “call appearance

reservation status” that you may select are listed

below.

O rig in a tin g o n ly: allow s certain Directory

numbers or call appearances of Directory

Numbers to be used for outgoing calls only.

Te rm in a tin g o n ly: allows certain Directory

numbers or call appearances of Directory

Numbers to be used for incoming calls only.

Originating only/Priority Incoming only: allows

certain Directory numbers or call appearances

of Directory Numbers to be used for outgoing

calls and for incoming priority calls only.

Non-reserved: may be assigned to lines that have

no reservation status.

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The first step is to designate the CA or Directory

Number that you will typically use for outgoing calls.

This is called the Originating DN. If you do not

subscribe to Call Appearance Reservation, you do

not need to follow the steps in Selection 7 or

Selection 8.

1. To manually assign the Originating Directory

Number key for your terminal, press 7, ENTER

to view the following display:

ORIGINATING DN MODE

SELECT ASSIGN KEY

2. Press the selected Multi-assign key.

ORIGINATING DN MODE

ORIGINATING DN = ON

(1)

3. Press ENTER. The following display is shown.

You have the option to turn the selected key

ON or OFF.

1:ON

2:OFF

SELECT ITEM (1-2)

4. Press 1 or 2 to change the current status, or

press ENTER to accept the current status.

ORIGINATING DN = ON

COMPLETED

(1)

Note: If an invalid key is selected for the originating

Directory Number, the following display is

shown.

ORIGINATING DN REGISTRATION

INVALID SELECTION

(XX)

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Selection 8: Call

Appearance

Reservation

If yo u h a ve su b scrib e d to Ca ll Ap p e a ra n ce

reservation as a feature on your ISDN line, this will

be assigned in the automatic switch download. An

assignment in the telephone, without subscribing

to the switch feature, is not possible. To confirm

that Call Appearance reservation has been included

in subscribed features, follow the procedure below.

1. To verify the Call Appearance Reservation key

press 8, then ENTER to view the following

display:

CA RESV MODE

SELECT ASSIGN KEY

2. Press the selected Multi-assign key.

CA RESV MODE

CA RESV = ORG

(1)

3. Press ENTER. The following display is shown.

You have the option to verify the CA Reservation

mode.

TRM =

Terminating Only

ORG = Originating Only

ORGIP = Originating and

Priority Incoming Only

OFF =

Non reserved

1:TRM

3:ORGIP

2:ORG

(SELECT 1-4)

Press NEXT to see the following display.

4:OFF

(SELECT 1-4)

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No te : The terminal supports certain new

capabilities of National ISDN 97/98. If you wish

to assign the following features, the necessary

steps are shown below. The terminal will

operate using default value, if you do not make

assignments.

Selection 9:

Designated Call

Appearance

In Selection 5 and Selection 6, you assigned CONF

and TRAN. The terminal automatically selects the

ca ll b u tto n yo u w a n t to u se fo r th e th ird

connection of a conference or transfer. This button

is called the Designated Call Appearance (DCA).

If you do not assign a DCA, the terminal will

automatically select a default call button.

1. To man ually assig n th e Desig n ated Call

Appearance key for your terminal, press 9,

ENTER to view the following display:

DESIGNATED CA MODE

SELECT ASSIGN KEY

2. Press the selected Multi-assign key.

DESIGNATED CA REGISTRATION

DSGN CA = ON

(1)

3. Press ENTER. The following display is shown.

You have the option to turn the selected key

ON or OFF.

1:ON

2:OFF

SELECT ITEM (1-2)

4. Press 1 or 2 to change the current status, or

press ENTER to accept the current status.

DSGN CA=ON

COMPLETED

(1)

No te : If an invalid key is selected for the

Designated Call Appearance, the following

display is shown.

DESIGNATED CA REGISTRATION

INVALID SELECTION

(XX)

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PROGRAMMING

THE SET

Refer to Chapter 3 for procedures to:

•

Enable headset use and turn off handsfree

mode, if desired.

Set operating parameters such as ringer volume

and tone.

Program the calendar/clock and other local

features.

No te : Refer to Chapter 6, Accessories, for

instructions on labeling the set.

Feature Activator and Button Placement

Subscribed Feature Assigned FA/FI SRS-9924

SRS-9912

3 way conference

FA 18/FI 18

FA 60/FI 60

Drop

FA 19/FI 19

FA 62/FI 62

FA 20/FI 20

FA 61/FI 61

FA 63/FI 63

Transfer

LED

Message Waiting

Bridge Call Exclusion

FA XX/FI XX

FA 59/FI 59

FA XX/FI XX

FA 58/FI 58

FA XX/FI XX

FA 57/FI 57

Privacy (Bridged Call

Exclusion)

Call Forwarding

Variable

Note: On the DMS NI-1, feature activators 57,

58, 59, 60, 61 and 62 are not supported for an

SPM download.

Feature activator 63 is supported for an SPM

download.

For SPM, feature activators 18, 19 and 20 should

be used.

5-22

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Fujitsu ISDN phones have a Terminating Resistor

(TR) switch on the back of the set. The options are

ON and OFF.

Fujitsu Terminal

Equipment

Terminating

Resistors (TR)

Note: The default setting for the Fujitsu TR switch

is the OFF position.

Fujitsu TR’s are equivalent to 100 Ohms in the ON

position. Refer to the following sections for TR

setting recommendations.

NT1 Settings

Man y NT1 ’s h ave settin g s availab le to tu rn

Termination ON or OFF. If the setting is ON they

may also have settings to select either 50 or 100

Ohms.

Termination

Sometimes these settings are accomplished via

switches, other times they are done with jumpers.

Follow the NT1 manufacturer instructions to set the

Termination to ON or OFF as needed.

Timing

NT1’s may also have a timing setting with the

options FIXED or ADAPTIVE.

On some NT1’s the options may be labeled PB or

PTP. PB is equivalent to FIXED and PTP is equivalent

to ADAPTIVE. Timing settings in the following

d iscussion s are based on NT1 man ufacturer

recommendations. Use these settings if your NT1

has a timing option.

Single Unit

Installations

The TR switch on the Terminal Equipment should

be OFF. The TR switches on the NT1 should be set

at On at 50 Ohms. NT1 timing should be set to

ADAPTIVE (or PTP).

Distance between

the NT1 and the

terminal is up to

230 ft.

NT1 (TR = 50 Ohms)

Terminal Equipment (TR = OFF)

5-23

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Single Unit

Installations

The TR switch on the Terminal Equipment should

be ON. The TR switches on the NT1 should be set

at On at 100 Ohms. NT1 timing should be set to

ADAPTIVE (or PTP).

Distance between

the NT1 and the

terminal is greater

than 230 ft. and

less than 500 ft.

NT1 (TR = 100 Ohms)

Terminal Equipment (TR = ON)

Tw o Unit

Installations

The TR switch on both Terminal Equipment Units

should be OFF. The TR switches on the NT1 should

be set to ON at 50 Ohms. NT1 timing switches

should be set to ADAPTIVE (or PTP).

Bridging at the

NT1 - Maximum

Distance Between

NT1 and Units is

230 ft.

NT1 (TR = 50 Ohms)

Terminal Equipment (TR = OFF)

Tw o Unit

Installations

The TR switches on both Terminal Equipment Units

should be ON. The TR switched on the NT1 should

be set to OFF. NT1 timing switches should be set

to ADAPTIVE (or PTP).

Bridging at the

NT1 - Distance

Between NT1 and

NT1 (TR = OFF)

Units is Greater

Than 230 ft. and

Less Than 400 ft.

Terminal Equipment (TR = ON)

The TR switch on the Terminal Equipment farthest

from the NT1 should be ON. The TR switches on

all other Terminal Equipment should be OFF. The

TR switches on the NT1 should be set to ON at 100

Ohms. NT1 timing switches should be set to

ADAPTIVE (or PTP).

Multiple Unit

Installations

Bridging at the

NT1

NT1 (TR = ON 100 Ohms)

Terminal Equipment (TR = OFF)

Terminal Equipment (TR = ON)

5-24

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CHAPTER 6

ACCESSORIES

To label the buttons on the set, you must first

remove the plastic cover over the front panel. Insert

a pointed object into the semi-circular notch at the

bottom middle of the plastic cover and lift the cover

upward. (Shown in Figure 6-1.)

Labeling the Set

Below the cover is a template. Write button labels

on this template to show the directory numbers or

features assigned to each button. Then lay the

template back on the front panel. Reinsert the

plastic cover.

Note: A template printing accessory is available

via the Fujitsu web site. It is described on the

following page.

Figure 6-1:

Digital Set

Cover Removal

6-1

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Fujitsu has developed an application file using

Microsoft Excel for Windows and Macintosh to assist

you in printing the templates. These files are

available for no charge via our World Wide Web

site at http://www.fnc.fujitsu.com.

The template that is shipped on the set is not

designed for use w ith the printing program.

For use with the printing application, Fujitsu has

included one sheet of laser printer compatible paper

templates in the box with Digital Set. Do not

separate the templates until printing is complete.

As an alternative to printing, you may print, type,

or write in the needed designation on the template.

Additional templates may be purchased from your

distributor or from Fujitsu.

Any loose materials must be removed before

placing the template in the laser printer. Failure

to remove loose materials may result in a paper

jam in the printer. Templates are fed via the

automatic or manual feed trays.

Please address questions about the program to FNC

TAC, at 1-800-228-ISDN.

Handset

The handset modular plug is located beneath a

cover. Insert a pointed object into the notch and

pry the cover off to remove the plug. The opposite

end of the handset cord plugs in beneath the

terminal.

Figure 6-2:

Handset

Features

6-2

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Wall Kit

The terminal is attached to the wall by:

1. Attaching the mounting kit to the wall as shown

in the illustration. Three screws hold the

terminal mount, and two screws hold the

optional ABM mount.

2. Connecting the lower hook of the wall kit to

the bottom of the terminal.

3. Connecting the upper hook of the wall kit into

the slot on the bottom of the terminal.

ABM Mounting kit

Mounting kit

Figure 6-3:

Mounting Kit

Upper hook

Lower hook

6-3

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ROM Cartridge

The ROM cartridge is located on the bottom of the

terminal.

To replace the cartridge:

1. Remove the screw holding the cartridge.

2. Pull the cartridge from the housing. Be sure to

note the orientation of the cartridge.

3. Place a new cartridge in the receptacle, and

replace the screw.

Figure 6-4:

ROM Cartridge

6-4

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APPENDIX A

TESTING

The terminal has a self-test mode that performs tests,

which include the following:

•

LED test

Key test

Tone test

LCD test

Memory tests

NT1 line test

ENTERING

To enter test mode, follow these steps:

TEST MODE

1. Unplug the ISDN line from the LINE jack or the

power plug from the 48 V DC jack if you are

using the DC power supply.

2. Press and hold down both 1 and 4 on the

numeric keypad as you reapply power. Keep

them down until the automatic LED test begins.

The LED test is described in the next section. While

the test is running, this screen is displayed:

SELF TEST (LED)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

When the LED test is complete, this screen appears:

SELF TEST (KEY TEST)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The set cannot originate or receive a call during

the self-test.

You exit test mode by removing power and then

reapplying it.

APPENDIX A

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PERFORMING

TESTS

The following sections summarize the self-tests that

you can perform.

LED Test

The LED test is done first automatically. It turns all

LEDs red for the duration of the test. Observe the

LEDs for malfunctions.

When the LED test is complete, you can start any

of these tests:

•

Press 1 to start the Tone test.

Press 3 to start the LCD tests.

Press 4 to start the Memory/Line test.

These tests are described in the sections below. Tests

1, 2, 3, and 4 can be started and interrupted at

will to change the test under way, but test 4 cannot

be interrupted by pressing any key.

Key Test

Pressing any button other than 1 through 4, and 6

through 9, which are reserved for test selection,

sounds its associated confirmation tone, turns its

LED red (if it has one), and displays the following

information on the LCD:

This information is

displayed:

With the range and

meaning show n here:

For the keys:

Soft keys

SOFTWARE Key X

X = 1:SOFT1 2:SOFT2

3:SOFT3 4:SOFT4

Menu Key

MSG LED turns red

Multifunction buttons

MULTI ASSIGN KEY nn NI Key Number (nn:)

1-6: SRS-9912

1-17: SRS-9924

21-50: SRS-9924-ABM

51:

Mic-Off Display

5E Custom

Key Number (nn:)

1-6:

SRS-9912

1-17: SRS-9924

18-47: SRS-9924-ABM

48:

Mic-Off Display

APPENDIX A

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This information is

displayed:

With the range and

meaning show n here:

For the keys:

Fixed function buttons

FUNCTION KEY 1

FUNCTION KEY 2

Multi Assign Key

(DROP)

Multi Assign Key

(TRANSFER)

HOLD

FUNCTION KEY 3

FUNCTION KEY 4

Multi Assign Key

(CONF)

FUNCTION KEY 5

FUNCTION KEY 6

REDIAL

SPEAKER

(DTMF keys 1, 2, 3, and 4 are reserved for test selection and not displayed

on the LCD.)

Tone Test

When you press 7 on the DTMF keypad, the speaker

sounds a Ringer Tone. Each time you press the #

key, the tone changes. If you pick up the handset,

the ringing stops and a Busy tone is sent to the

handset.

The LCD shows the following display:

SELF TEST (RINGER TONE)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

When you press the 2 on the DTMF keypad, the

LCD displays a pattern of dark characters. Missing

dots, if any, will be evident.

LCD Test

When you press the 3 on the DTMF keypad, the

LCD displays the first set of display characters

supported by the set. Press 3 again to display the

rest of the supported display characters.

To exit from either test, press any multifunction key,

softkey, or DTMF key.

APPENDIX A

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Memory Tests

Pressin g 4 on th e n umeric keypad starts an

automatic sequence of tests, performing memory

and line tests in order.

The first of these tests writes to and reads from all

RAM locations. If any error is detected, the test

sequence stops at that point and reports by

displaying an error code on the display; for example,

SELF TEST (MEMORY/LINE TEST)

ERROR CODE (06)

(06) is only one example. Other codes may appear

in its place if different errors are discovered.

Exiting Test

Mode

Any error code display reflects an error condition

to be handled by your System Administrator.

No other test requests are allowed during this test.

If any error is detected, the test sequence stops at

that point and reports by displaying an error code.

If all tests terminate successfully, the following

display shows on the LCD:

SELF TEST (MEMORY/LINE)

VOICE ALL GOOD

To exit test mode, remove power and reapply it.

Table B-1 Self-Test Result Codes

Display Message

Test Result

Action

VOICE ALL GOOD

ERROR CODE (06)

Normal

Line, NT , or terminal

is not operational

1) Check ISDN line

connection.

2) Call Fujitsu

Technical Assistance

All Other Codes

Terminal is not

operational

Call Fujitsu

Technical Assistance

APPENDIX A

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APPENDIX B

ERROR MESSAGES

Various messages are displayed to describe connection or command status.

Tables B-1 (circuit-switched) and B-2 (packet-switched) show connection status

messages.

Table B-1

Connection Status Messages

BCS (Circuit-Sw itched)

Description

Cause # Message Displayed

001

002

003

006

INVALID NUMBER ..................... Unassigned number

NO ROUTE ............................... No route to specific network

NO ROUTE ............................... No route to destination

CHANNEL UNACCEPTABLE ....... Not acceptable for use by

switch

................................................ Call awarded and being

delivered in an established

protocol

016

017

018

019

................................................ Normal; clearing

BUSY ........................................ Called user busy

NOT ANSWERED ...................... Called user not responding

NOT ACCEPTED ........................ User alerted; no answer

CALL REJECTED ........................ Call rejected

021

022

NUMBER CHANGED ................. Number called has been

changed

026

NOT SELECTED ......................... Non-selected user clearing

OUT OF ORDER ........................ Destination out of order

027

028

INVALID NUMBER ..................... Format invalid or number

incomplete

029

030

031

034

035

FACILITY REJECTED ................... Requested facility rejected

................................................ Response to station inquiry

................................................ Normal; unspecified

B-CHANNEL BUSY ..................... No B-channel available

................................................ Call queued

APPENDIX B

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Table B-1 Connection Status Messages (continued)

Message Displayed Description

Cause #

038

041

042

043

OUT OF ORDER ........................ Network Out of Order

................................................ Temporary failure

NETWORK BUSY ....................... Network congested

ACCESS INFORMATION ............. User information discarded

DISCARDED

044

REQUESTED CHANNEL ............. Exclusive channel cannot

NOT AVAILABLE

RESOURCE UNAVAILABLE, ........ Downloading facility not

UNSPECIFIED available

be used

047

050

FACILITY N/A ............................ Requested facility not

subscribed

051

052

053

054

SERVICE NG ............................. Service request incompatible

................................................ Outgoing calls barred

SERVICE NG ............................. Service operation violated

CALLED BARRED ....................... Incoming calls barred

057

058

BEARER TYPE NOT AUTHORIZED

BEARER TYPE NOT .................... Bearer capability not

PRESENTLY AVAILABLE

presently available; try again

063

065

066

069

079

................................................ Service or option not

available

BEARER TYPE NG ...................... Bearer service not

implemented

................................................ Channel type not

implemented

REQUESTED FACILITY ................ Network cannot support

NOT IMPLEMENTED

requested facility

................................................ Service or option not

implemented, unspecified

APPENDIX B

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Table B-1 Connection Status Messages (continued)

Cause #

Message Displayed

INVALID CALL ........................... Call reference not

REFERENCE VALUE currently in use

Description

081

082

................................................ Identified channel does not

exist

085

088

091

096

INVALID NUMBER ..................... Invalid digit value for number

INCOMPATIBLE ......................... Incompatible destination

................................................ Transit network does not exist

MANDATORY INFORMATION

ELEMENT IS MISSING

097

099

MESSAGE TYPE ......................... Message not recognized by

NON-EXISTENT OR NOT

IMPLEMENTED

switch

INFORMATION ELEMENT .......... Message not recognized by

NON-EXISTENT OR NOT

IMPLEMENTED

switch

100

101

102

INVALID INFORMATION ............ Coding structure not

ELEMENT CONTENTS

implemented

MESSAGE NOT COMPATIBLE

WITH CALL STATE

RECOVERY ON TIMER ............... Procedure underway due to

EXPIRY timer expiration

111

127

................................................ Protocol error, unspecified

INTERWORKING, ...................... Message meaning unknown

UNSPECIFIED

to switch

APPENDIX B

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Table B-2 National Standardized Cause Values

Message Displayed Description

Cause #

004

VACANT CODE ......................... Unused area or central office

code

008

009

010

011

PREFIX 0 DIALED IN ERROR

PREFIX 1 DIALED IN ERROR

PREFIX 1 NOT DIALED

EXCESSIVE DIGITS RECEIVED, .... Switch has truncated

CALL IS PROCEEDING

excessive digits and call is

proceeding

MISROUTED CALL TO A PORTED

NUMBER

051

CALL TYPE INCOMPATIBLE WITH

SERVICE REQUEST

053

101

SERVICE OPERATION VIOLATED

PROTOCOL ERROR, .................. Call cleared due to

THRESHOLD EXCEEDED

excessive protocol errors

APPENDIX B

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Table B-3 Netw ork Specific Cause Values

Message Displayed Description

Cause #

008

CALL IS PROCEEDING ............... Call cannot be cleared due

to other users

013

028

SERVICE DENIED

SPECIAL INTERCEPT

ANNOUNCEMENT

029

030

031

SPECIAL INTERCEPT .................. Announcement that

ANNOUNCEMENT:

UNDEFINED CODE

access code is not

defined

SPECIAL INTERCEPT .................. Announcement that

ANNOUNCEMENT: NUMBER

UNASSIGNED

number is unassigned

SPECIAL INTERCEPT .................. Announcement that

ANNOUNCEMENT: CALL

BLOCKED DUE TO GROUP

RESTRICTION

call is blocked due to

group restriction

090

091

101

SEGMENTATION ERROR ............ Parameter downloading

message error

REASSEMBLY ERROR.................. Parameter downloading

error

PROTOCOL ERROR, .................. Call cleared due to

THRESHOLD EXCEEDED

excessive protocol errors

APPENDIX B

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Table B-4 Uniform Cause Values

Message Displayed

Cause #

003

016

017

018

019

021

022

027

034

057

065

NO ROUTE TO DESTINATION

NORMAL CLEARING

USER BUSY

NO USER RESPONDING

USER ALERTING, NO ANSWER

CALL REJECTED

NUMBER CHANGED

DESTINATION OUT OF ORDER

CIRCUIT/CHANNEL CONGESTION

BEARER CAPABILITY NOT AUTHORIZED

BEARER CAPABILITY NOT IMPLEMENTED

APPENDIX B

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APPENDIX C

ORDERING NATIONAL ISDN LINES

About Ordering

ISDN Service

Fujitsu supports the participates in the North

American ISDN User’s Forum (NIUF) ISDN Ordering

Codes (IOCs). These IOCs inform the telephone

company about number of telephone numbers or

call appearances, the ISDN features and the voice

capabilities in the package. Essentially, it is a recipe

for th e teleph on e compan y to follow w h en

installing your ISDN service.

The solution packages outlined here were designed

to meet the needs of many users. One or more of

them may meet your needs. On the other hand,

your needs may be unique and require a fully

customized design of your ISDN service. The IOCs

are not often used for Centrex Services.

To achieve the goal of easy ordering, Fujitsu has

d e ve lo p e d co mp a tib ility w ith g e n e ric ISDN

Ordering Code Feature Activators. This means that

the terminal can accept both Fujitsu specific feature

activators and a selected set of generic feature

activators.

Fujitsu sets support the E-Z ISDN Ordering Codes,

(described at the end of this appendix).

APPENDIX C

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Using IOCs

The first step in using IOCs is to become familiar

with your equipment. You should decide what

features and capabilities are needed for your

telephone system. On the following pages, a

number of commonly used features are described,

along with a number of generic ordering codes.

Please select and order your ISDN service using

these codes. Remember that each telephone

company has an individual billing structure for ISDN

lines and features.

You will find definitions of the terms used in each

co n fig u ra tio n liste d b e lo w. Fo llo w in g th e

definitions, you will see a terminal template for each

solution package. The template shows the features

and call buttons that will appear on your set if you

select that solution package.

Depending on your needs, one or more of these

packages may be suitable. If you do not find a

solution set that meets your needs exactly, please

select the one that meets most of your needs and

discuss the other options you need with your

telephone company representative when you order

service.

Be sure to reference the correct ISDN Ordering Code

in your discussion with the telephone company.

If you have any questions about the Fujitsu ISDN

Ordering Codes, please call your equipment

supplier. Assistance is also available at the Fujitsu

Technical Support number, 1 800 228-ISDN.

APPENDIX C

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Definitions

DN Directory number or telephone number

CA Call appearance of a telephone number

Call button

A button available for a voice call

CFD/CFB

Call forwards incoming calls to a preassigned

destination number when you “don’t answer”

or when your line is “busy;” set up at service

subscription

CFV Call forwards incoming calls to a number you

select; activated by user when needed

MSG

Message Waiting in your telephone company

provided voice mail

Conference

Allows you to make a three way call

Drop

Allows you to drop the last party added to a

three way call

Transfer

Allows you to transfer a call to another

telephone number

Hold

Allows you to put an active call on “hold”

CNI Provides the incoming calling line number if

available

APPENDIX C

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MSG

SRS-9912

SRS-9924

AB C

D EF

AB C

D EF

DROP

CONF

JKL

G H I

N O

DROP

CONF

JKL

G H I

N O

TRAN

HOLD

REDIAL

SPKR

PQ RS

TU V

TRAN

HOLD

REDIAL

SPKR

XY Z

PQ RS

TU V

XY Z

E-Z ISDN

The Fujitsu terminals support the E-Z ISDN Ordering Codes. The E-Z Codes

may be ordered from a number of the service providers. Two of the E-Z

Code configurations are shown below.

Package EZ 1

•

Non-EKTS

Primary Directory Number

Additional Call Offering

HOLD

CONFERENCE (Button/FA = 60)

DROP (Button/FA 62)

TRANSFER (Button/FA = 61)

CALL FORWARDING VARIABLE (FA = 57)

Package EZ 1A

Circuit Switched voice on one B-channel

Non-EKTS

Primary Directory Number

Additional Call Offering for CSV (CRBL = 3)

HOLD

CONFERENCE (Button/FA = 60)

DROP (Button/FA 62)

TRANSFER (Button/FA = 61)

CALL FORWARDING VARIABLE (FA = 57)

CALL FORWARDING BUSY/DON’T ANSWER

VISUAL MESSAGE WAITING INDICATOR (FA/FI = 63)

•

Note: When downloading features, CALL FWD VAR will be automatically

assigned to button 6 on the SRS-9912, and button 12 on the SRS-9924.

APPENDIX C

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APPENDIX D

ISDN CALL IDENTIFICATION (ICI) DISPLAYS FOR

5E CUSTOM

ACB(*) ....... Automatic callback

Brg(*) ........ Call barged in on

CFA(*) ....... Call forwarding all calls

CFB(*) ....... Call forwarded because busy

CFN(*) ....... Call forwarded because no answer

DCDL(*) .... Direct connect line

Emr(*) ....... Emergency call

Err(*) ......... Error

FXn(*) ....... Foreign exchange trunk, where n = 1 to 8

Hld(*) ........ Call on hold

Icm(*) ........ Intercom call

InI(*) ......... Incoming call internal

InX(*) ........ Incoming call external

LNn(*) ....... Listed directory number, where n = 1 to 8

OnL(*) ....... On another line call; unanswered call forwarded because

called party was on another CA

OuI(*)........ Outgoing call internal

OuX(*) ...... Outgoing call external

Pck(*) ........ Call picked up

PNw(*) ...... Private network

Pri(*) ......... Priority call

RbQ(*)....... Ringback queuing call

Spl(*) ......... Split

Tin(*) ......... Tie trunk n, where n = 1 to 8

WTn(*) ...... WATS band n, where n = 1 to 5

(*) An asterisk in the display means this call’s Directory Number appearance

is shared with another ISDN station, at which this Directory Number is primary.

The primary user of this Directory Number may be busy on another call that

you do not see on this station.

APPENDIX D

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NOTES

APPENDIX D

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SRS-9912 and SRS-9924

QUICK REFERENCE CARD

Multifunction Buttons

Softkeys

Display

MSG

MIC-OFF

SRS-9924

AB C

D EF

DROP CONF

JKL

G H I

M N O

Numeric

Keypad

TRAN REDIAL

HOLD SPKR

PQ RS

TU V

W XY Z

Microphone

Function Keys

Volume/Contrast Buttons

Function Buttons

Volume/Contrast

Buttons

DROP CONF

(Fujitsu

recommended FA/FI

assignments)

TRAN REDIAL

HOLD SPKR

Permanent

Message Waiting LED - FA/FI 63

Call Forwarding Variable

SRS 9912 - FA/FI 57 on Key 6

SRS 9924 - FA/FI 57 on Key 17

Fujitsu Network Communications, Inc.

1000 St. Albans Drive

Raleigh, NC 27609

1.800.228.4736

This card is intended as a quick reference. For additional

P-QR 99-A

information, see the User’s Guide.

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To Review Unansw ered Call List (UNA)

1. When a UNA appears on the displays, press UNA

•

(softkey 1). Information from the oldest unanswered

call appears.

SRS-9912 and SRS-9924

QUICK REFERENCE CARD

2. Press UNA again. Information from the next-to-oldest

unanswered call appears. After displaying most

recent call, display returns to the oldest call.

3. To delete displayed call information, press # on the

keypad, then CLEAR (softkey 3).

To Use Personal Directory

To Make a Call

1. Press L-DIR.

1. Press idle CA (Call Appearance) and pick up the

handset. (For handsfree mode, press SPEAKER.)

2. Dial the number.

2. Scroll to the name and number you want to call, using

the * key to scroll up and the # to scroll down. The

> should be next to the Name you want to call.

You may also dial the tw o-digit code (e.g. 02)

associated w ith the name or number.

3. Lift the handset or press the speaker button.

To Place One-Touch Calls

Press a one-touch button. (If no idle CA LED lights, press

any idle CA.)

To Sw itch To/From Handsfree

To Answ er a Call

To switch to handsfree, press SPEAKER and replace

handset in cradle. (If multifunction button 30 is active

as MIC-OFF, its LED must be dark to talk; if its LED is lit,

press MIC-OFF.)

1. Press the green-flashing CA.

2. Pick up the handset. (For handsfree mode, press

SPEAKER.)

To switch to handset, pick up handset.

To Put a Call on HOLD

1. Press HOLD.

To Change Call Volume

2. To get a dial tone, press an idle CA; to connect with

another call press a lit or blinking CA.

3. To reconnect with call on hold, press its CA.

With a CA active (LED on), press repeatedly to increase

volume, press repeatedly to decrease volume. Volume

is held until reset.

To Set Up a CONFERENCE Call

To Adjust Display (When No Call is Active)

1. While on an active call, press CONFERENCE.

2. Another CA/DN will be selected automatically and

you will hear the dial tone.

Press repeatedly to increase contrast.

Press repeatedly to decrease contrast.

To Use MIC-OFF (9924 only)

3. Dial the third party.

To mute handset or the handsfree microphone, press

MIC-OFF (LED lights). Press again to turn microphone

on (LED goes dark).

4. Press any CA/DN that is ringing or on HOLD.

5. Press CONFERENCE.

To Program a One-Touch Button

Repeat steps 1-3 to add more calls. To disconnect last

call added, press DROP. Other participants can drop

out by hanging up. At some installations if you drop

out, the entire conference is disconnected. Ask your

Systems Administrator.

1. Press OPTIONS (softkey 4), 1 on the keypad, then

ENTER (softkey 1).

2. Press the button you want to make a one-touch. (Do

not reuse CA FA keys. Or press an existing one-touch

button to change its recorded number.)

3. Dial the numbers you want that button to send.*

4. Press ENTER. (COMPLETED appears on display.)

5. To exit, press OPTIONS.

To Use Call Pickup

1. Get a dial tone.

2. Press CALL PICKUP feature button.

*Use the HOLD button to insert pauses.

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CUSTOM COMMANDS FOR NI SYSTEM ONLY

To TRANSFER a Call

CUSTOM COMMANDS FOR 5ESS SYSTEM ONLY

To TRANSFER a Call

If your phone lacks a TRANSFER button, ask your

Systems Administrator how to transfer a call.

1. Press TRANSFER. (If no dial tone, press any idle

CA.)

2. Dial third party, or press any CA that is ringing or

on hold.

3. One connected, talk privately.

4. Press TRANSFER and hang up.

Lucent:

1. Press TRANSFER.

2. Another CA/DN will be selected automatically and

you will hear the dial tone.

3. Dial third party.

4. Press TRANSFER and hang up.

To DROP a Call

To disconnect the last party called, press DROP. For a

2-party call, pressing DROP hangs up the call and

provides new dial tone on the same CA.

Nortel:

1. Press CONFERENCE (NI 1) or TRANSFER (NI 2).

2. Another CA/DN will be selected automatically and

you will hear the dial tone.

To Forw ard Calls

(Call Forw ard Variable, Busy Line Forw arding, or

Don’t Answ er Call Forw arding)

3. Dial the third party.

4. Once connected, talk privately.

5. To complete the transfer, press TRANSFER and hang

up.

1. Press the feature button or dial the access code

for the forwarding option that you want.

2. To cancel, press that feature button or dial the

cancellation code.

Siemens:

To Use INSPECT

1. Press INSPECT feature button.

2. To view call information, press CA (idle CA displays

NO CALL.)

3. To view function assigned to feature button, press

the feature button.

1. Press CONFERENCE.

2. Another CA/DN will be selected automatically and

you will hear dial tone.

3. Dial the third party.

4. Once connected, talk privately.

5. To complete the transfer, press TRANSFER and hang

up.

4. To stop, press INSPECT again.

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