Frymaster Kitchen Entertainment Center FBCR18 User Manual

Frymaster, a member of the Commercial Food Equipment Service Association, recommends  
using CFESA Certified Technicians.  
819-5686  
24-Hour Service Hotline 1-800-551-8633  
March 2005  
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FBCR18 & FBKR18 SERIES GAS RETHERMALIZERS  
TABLE OF CONTENTS  
CHAPTER 1: General Information  
1.1 Parts Ordering and Service Information ............................................................................1-1  
1.2 Safety Information .............................................................................................................1-1  
1.3 Equipment Description ......................................................................................................1-2  
1.4 Installation, Operating, and Service Personnel..................................................................1-2  
1.5 Definitions..........................................................................................................................1-2  
1.6 Shipping Damage Claim Procedure...................................................................................1-3  
CHAPTER 2: Installation Instructions  
2.1 General Installation Requirements.....................................................................................2-1  
2.2 Caster/Leg Installation.......................................................................................................2-2  
2.3 Pre-Connection Preparations .............................................................................................2-2  
2.4 Connecting to the Gas Supply............................................................................................2-4  
2.5 Converting to Another Gas Type.......................................................................................2-5  
CHAPTER 3: Operating Instructions  
3.1 Introduction........................................................................................................................3-1  
3.2 FBCR18 Series Computer..................................................................................................3-1  
Programming the FBCR18 Series Computer.....................................................................3-2  
Operating the FBCR18 Series Rethermalizer....................................................................3-2  
Using the FBCR18 Chill Feature.......................................................................................3-3  
FBCR18 Temperature Display Options.............................................................................3-3  
FBCR18 Computer Display Messages ..............................................................................3-3  
3.3 FBKR18 Series Computer .................................................................................................3-3  
Programming the FBKR18 Series Computer ....................................................................3-4  
Operating the FBKR18 Series Rethermalizer....................................................................3-6  
FBKR18 Temperature Display Options.............................................................................3-7  
FBKR18 Computer Display Messages ..............................................................................3-7  
FBKR18 Boil or Simmer Mode Options ...........................................................................3-7  
FBKR18 Clock Speed Options..........................................................................................3-7  
3.4 Start-Up Procedure.............................................................................................................3-8  
3.5 Boiling Out the Cookpot....................................................................................................3-9  
3.6 Shutting the Rethermalizer Down......................................................................................3-9  
CHAPTER 4: Preventive Maintenance  
4.1 Daily Checks and Services.................................................................................................4-1  
4.2 Quarterly Checks and Services ..........................................................................................4-1  
4.3 Semi-Annual Checks and Services ....................................................................................4-2  
Clean Combustion Air Blower...........................................................................................4-2  
Clean Gas Valve Vent Tube ..............................................................................................4-2  
Check Burner Manifold Pressure.......................................................................................4-3  
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CHAPTER 5: Operator Troubleshooting  
5.1 Introduction ....................................................................................................................... 5-1  
5.2 Operator Troubleshooting Guides..................................................................................... 5-2  
5.3 Replacing the Computer or Computer Wiring Harness .................................................... 5-6  
CHAPTER 6: Service Procedures  
6.1 Functional Description ...................................................................................................... 6-1  
The Electronic Ignition System......................................................................................... 6-1  
Computers ......................................................................................................................... 6-2  
Interface Board.................................................................................................................. 6-2  
Temperature Probe ............................................................................................................ 6-3  
Water Level Sensors.......................................................................................................... 6-3  
6.2 Accessing the Rethermalizer for Servicing....................................................................... 6-3  
6.3 Cleaning the Gas Valve Vent Tube................................................................................... 6-6  
6.4 Checking the Burner Manifold Gas Pressure.................................................................... 6-4  
6.5 Measuring Flame Current.................................................................................................. 6-4  
6.6 Replacing Components...................................................................................................... 6-4  
6.6.1 Replacing the Computer or Computer Wiring Harness .................................................... 6-4  
6.6.2 Replacing the Temperature Probe ..................................................................................... 6-4  
6.6.3 Replacing the Interface Board........................................................................................... 6-5  
6.6.4 Replacing an Ignition Module........................................................................................... 6-5  
6.6.5 Replacing an Ignitor Assembly ......................................................................................... 6-6  
6.6.6 Replacing the Combustion Air Blower ............................................................................. 6-6  
6.6.7 Replacing the Gas Valve ................................................................................................... 6-6  
6.6.8 Replacing a Burner Assembly........................................................................................... 6-7  
6.6.9 Replacing the Cookpot ...................................................................................................... 6-7  
6.7 Troubleshooting and Problem Isolation ............................................................................ 6-8  
6.7.1 Ignition Failures ................................................................................................................ 6-9  
6.7.2 Improper Burner Functioning............................................................................................ 6-9  
6.7.3 Improper Temperature Control ....................................................................................... 6-11  
6.7.4 Computer-Related Problems ........................................................................................... 6-12  
6.8 Troubleshooting Guides .................................................................................................. 6-12  
6.8.1 Troubleshooting the Gas Valve....................................................................................... 6-13  
6.8.2 Troubleshooting the 24 VAC Circuit .............................................................................. 6-14  
6.8.3 Troubleshooting the Temperature Probe......................................................................... 6-16  
Probe Resistance Chart.................................................................................................... 6-17  
6.9 Simplified Wiring Diagrams ........................................................................................... 6-18  
CHAPTER 7: Parts List  
7.1 Burner System Components.............................................................................................. 7-1  
7.2 Cabinetry and Associated Components............................................................................. 7-2  
7.3 Computer, Component Box Assembly, and Associated Parts .......................................... 7-3  
7.4 Cookpot and Associated Parts........................................................................................... 7-4  
7.5 Gas Supply Components ................................................................................................... 7-5  
7.6 Plumbing Components ...................................................................................................... 7-6  
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FBCR18 & FBKR18 SERIES GAS RETHERMALIZERS  
CHAPTER 1: GENERAL INFORMATION  
1.1  
Applicability and Validity  
This manual is applicable to and valid for all FBCR18 and FBKR18 units sold in English-  
speaking countries. Where conflicts exist between instructions and information in this manual  
and local or national codes of the country in which the equipment is installed, installation and  
operation shall comply with those codes.  
This appliance is only for professional use and shall be used by qualified personnel only, as  
defined in Section 1.6.  
1.2  
Parts Ordering and Service Information  
In order to assist you as quickly as possible, the Frymaster Factory Authorized Service Center  
(FASC) or Service Department representative requires certain information about your equipment.  
Most of this information is printed on a data plate affixed to the inside of the door.  
Parts orders may be placed directly with your local FASC or distributor. Included with the unit  
when shipped from the factory is a list of FASCs. If you do not have access to this list, contact the  
Frymaster Technical Service Department at 1-800-551-8633 or 1-318-865-1711.  
When ordering parts, the following information is required:  
Model Number:  
Serial Number:  
Gas Type:  
Item Part Number:  
Quantity Needed:  
Service information may be obtained by contacting your local FASC/Distributor. Information may  
also be obtained by calling the Frymaster Technical Service Department at 1-800-551-8633 or  
1-318-865-1711. When requesting service, please have the following information ready:  
Model Number:  
Serial Number:  
Gas Type:  
In addition to the model number, serial number, and gas type, please be prepared to describe the na-  
ture of the problem and have ready any other information that you think may be helpful in solving  
your problem.  
RETAIN AND STORE THIS MANUAL IN A SAFE PLACE FOR FUTURE USE.  
1-1  
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1.3  
Safety Information  
Before attempting to operate your unit, read the instructions in this manual thoroughly.  
Throughout this manual, you will find safety notations enclosed in double-bordered boxes similar to  
the one below.  
DANGER  
DANGER boxes contain information about actions or conditions that may cause or  
result in injury to personnel, and which may cause damage to your system and/or  
cause your system to malfunction.  
CAUTION boxes contain information about actions or conditions that may cause or result in a  
malfunction of your system.  
WARNING boxes contain information about actions or conditions that may cause or result in  
damage to your system, and which may cause your system to malfunction.  
DANGER boxes contain information about actions or conditions that may cause or result in  
injury to personnel, and which may cause damage to your system and/or cause your system to  
malfunction.  
1.4  
Equipment Description  
The FBCR18 and FBKR18 Series Gas Rethermalizers are specifically designed to rethermalize  
meats, sauces, and other vacuum packaged foods at a safe temperature range that prevents overcook-  
ing. They can be configured for either natural or LP (Propane) gas, and their efficient infrared burn-  
ers deliver 90,000 BTUs (94.9 MJ – 26.4 kW).  
The systems feature programmable computer controls and an easy to clean automatically filled  
cookpots. The FBKR18 also has a manual-fill switch. Each unit can rethermalize up to 15 lbs. (7kg)  
of food an hour.  
The rethermalizers are safeguarded against boil-over by a standpipe overflow drain, and come with a  
1¼” cookpot drain for fast, clog-free emptying. The unit has a rethermalizing area of 18” x 24”  
(457mm x 609mm) and holds 25 gallons (94.6 liters) of water.  
1.5  
Installation, Operating, and Service Personnel  
Operating information for Frymaster equipment has been prepared for use by qualified and/or au-  
thorized personnel only, as defined in Section 1.5.  
All installation and service on Frymaster equipment must be performed by qualified, certified,  
licensed, and or/authorized installation or service personnel, as defined in Section 1.6.  
1-2  
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1.6  
Definitions  
QUALIFIED AND/OR AUTHORIZED OPERATING PERSONNEL  
Qualified/authorized operating personnel are those who have carefully read the information in this  
manual and have familiarized themselves with the equipment functions, or who have had previous  
experience with the operation of the equipment covered in this manual.  
QUALIFIED INSTALLATION PERSONNEL  
Qualified installation personnel are individuals, or firms, corporations, or companies which, either in  
person or through a representative, are engaged in and are responsible for the installation of electri-  
cal and gas appliances. Qualified personnel must be experienced in such work, be familiar with all  
electrical precautions involved, and have complied with all requirements of applicable national and  
local codes.  
QUALIFIED SERVICE PERSONNEL  
Qualified service personnel are those that are familiar with Frymaster equipment and who have been  
authorized by Frymaster to perform service on Frymaster equipment. All authorized service person-  
nel are required to be equipped with a complete set of service and parts manuals, and to stock a pre-  
scribed minimum amount of Frymaster equipment parts.  
A list of Frymaster Factory Authorized Service Centers (FASC) was included with the unit when it  
was shipped from the factory. Failure to use qualified service personnel will void the Frymaster  
Warranty on your equipment.  
1.7  
Shipping Damage Claim Procedure  
Your Frymaster equipment was carefully inspected and packed before leaving the factory. The  
transportation company assumes full responsibility for safe delivery upon acceptance of the equip-  
ment for transport.  
What to do if your equipment arrives damaged:  
1. File a claim for damages immediately, regardless of the extent of damages.  
2. Inspect for and record all visible loss or damage and ensure that this information is noted on  
the freight bill or express receipt and is signed by the person making the delivery.  
3. Concealed loss or damage that was unnoticed until the equipment was unpacked should be re-  
corded and reported to the freight company or carrier immediately upon discovery. A concealed  
damage claim must be submitted within 15 days of the date of delivery. Ensure that the shipping  
container is retained for inspection.  
FRYMASTER DOES NOT ASSUME RESPONSIBILITY  
FOR DAMAGE OR LOSS INCURRED IN TRANSIT.  
1-3  
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FBCR18 & FBKR18 SERIES GAS RETHERMALIZERS  
CHAPTER 2: INSTALLATION INSTRUCTIONS  
2.1  
General Installation Requirements  
Qualified, licensed, and/or authorized installation or service personnel, as defined in Section  
1.6 of this manual, should perform all installation and service on Frymaster equipment.  
Conversion of this appliance from one type of gas to another should only be performed by  
qualified, licensed, and/or authorized installation or service personnel as defined in Section 1.6  
of this manual.  
Failure to use qualified, licensed, and/or authorized installation or service personnel (as  
defined in Section 1.6 of this manual) to install, convert to another gas type or otherwise  
service this equipment will void the Frymaster warranty and may result in damage to the  
equipment or injury to personnel.  
Where conflicts exist between instructions and information in this manual and local or  
national codes or regulations, installation and operation shall comply with the codes or  
regulations in force in the country in which the equipment is installed.  
Upon arrival, inspect the rethermalizer carefully for visible or concealed damage. (See Shipping  
Damage Claim Procedure in Chapter 1.)  
WARNING  
Frymaster appliances equipped with legs are for stationary installations. Appliances  
fitted with legs must be lifted during movement to avoid damage to the appliance  
and bodily injury. For movable installations, optional equipment casters must be  
used. Questions? Call 1-800-551-8633.  
CLEARANCE AND VENTILATION  
DANGER  
No structural material on this appliance should be altered or removed to accommo-  
date placement of the appliance under a hood. Questions? Call the Frymaster/Dean  
Service Hotline at 1-800-551-8633.  
DANGER  
This appliance must be installed with sufficient ventilation to prevent the occurrence  
of unacceptable concentrations of substances harmful to the health of personnel in  
the room in which it is installed.  
This equipment must be installed with a 6” (150mm) clearance at both sides and back when installed  
adjacent to combustible construction. No clearance is required when installed adjacent to noncom-  
bustible construction. A minimum of 24” (600mm) clearance should be provided at the front of the  
unit.  
2-1  
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One of the most important considerations of efficient operation is ventilation. Make sure the equip-  
ment is installed so that products of combustion are removed efficiently, and that the kitchen ventila-  
tion system does not produce drafts that interfere with proper burner operation.  
The equipment flue opening must not be placed close to the intake of the exhaust fan, and the flue  
must never be extended in a “chimney” fashion. An extended flue will change the combustion char-  
acteristics of the equipment, causing longer recovery times. It also frequently causes delayed igni-  
tion. To provide the airflow necessary for good combustion and burner operation, the areas sur-  
rounding the front, sides, and rear of the unit must be kept clear and unobstructed.  
This equipment must be installed in an area with an adequate air supply and adequate ventilation.  
For U.S installations, information on construction and installation of ventilating hoods can be found  
in NFPA Standard 96. This document can be ordered from the National Fire Protection Association,  
Battery March Park, Quincy, MA 02269. For installations in countries other than the U.S., the ap-  
propriate regulating authority should be contacted for information related to hood construction and  
installation.  
DANGER  
Do not attach an apron drain to a single rethermalizer. The rethermalizer may  
become unstable, tip over, and cause injury to personnel.  
NATIONAL CODE REQUIREMENTS  
This equipment is to be installed in compliance with the Basic Plumbing Code of the Building Offi-  
cials and Code Administrators International, Inc. (BOCA) and the Food Service Sanitation Manual  
of the U.S. Food and Drug Administration.  
This equipment is manufactured to use the type of gas specified on the rating plate attached to the  
door. Connect equipment stamped “NAT” only to natural gas and that stamped “PRO” only to LP  
(Propane) gas.  
Installation shall be made with a gas connector that complies with national and local codes. Quick  
disconnect devices, if used, shall likewise comply with national and local codes.  
ELECTRICAL GROUNDING REQUIREMENTS  
DANGER  
This appliance is equipped with a three-prong (grounding) plug for your protection  
against electrical shock, and must be plugged directly into a properly grounded  
three-prong receptacle. Do not cut, remove, or otherwise bypass the grounding  
prong on this plug!  
DANGER  
This appliance requires electrical power for operation. Place the gas control valve in  
the OFF position in case of a prolonged power outage. Do not attempt to operate  
this appliance during a power outage.  
2-2  
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All electrically operated appliances must be grounded in accordance with all applicable national and  
local codes. A wiring diagram is located on the inside of the door. In the United States and Canada,  
the electrical supply must be 120VAC, 60 Hz. In other countries, refer to the rating plate on the  
inside of the door for proper voltages.  
FCC COMPLIANCE  
The user is cautioned that any changes or modifications to Frymaster computers not expressly ap-  
proved by the party responsible for compliance could void the user’s authority to operate the equip-  
ment. Frymaster computers have been tested and found to comply with the limits for a Class A digi-  
tal device, pursuant to Part 15 of the FCC rules. While these devices are verified as Class A devices,  
they have been shown to meet the Class B limits. These limits are designed to provide reasonable  
protection against harmful interference when the equipment is operated in a commercial environ-  
ment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed  
and used in accordance with the instruction manual, may cause harmful interference to radio com-  
munications. Operation of the equipment in a residential area is likely to cause harmful interference  
in which case the user will be required to correct the interference at his own expense. If necessary,  
the user should consult the dealer or an experienced radio and television technician for additional  
suggestions.  
The user may find the booklet “How to Identify and Resolve Radio-TV Interference Problems” help-  
ful. It is prepared by the Federal Communications Commission and is available from the U.S. Gov-  
ernment Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.  
2.2  
Caster/Leg Installation  
Depending upon the specific configuration ordered, your unit may have been shipped without in-  
stalled casters or legs. If casters or legs are installed, you may skip this section and proceed to Sec-  
tion 2.3, Pre-Connection Preparations.  
If your unit requires the installation of casters/legs, install them in accordance with the in-  
structions included in your accessory package.  
2.3  
Pre-Connection Preparations  
DANGER  
Do not connect this equipment to the gas supply before completing each step in this  
section.  
After the unit has been positioned in the area where it will be used, ensure the following has been  
accomplished before connecting the unit to the gas supply:  
1. Adequate means must be provided to limit the movement of this equipment without depending  
upon the gas line connections. If a flexible gas hose is used, a restraining cable must be  
connected at all times when the equipment is in use. The restraining cable and installation  
instructions are packed with the flexible hose in the accessories box that was shipped with your  
unit.  
2-3  
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2. The rethermalizer must be stabilized by installing restraining chains on units equipped with  
casters or anchor straps on units equipped with legs. Follow the instructions shipped with the  
casters/legs to properly install the chains or straps.  
3. Level rethermalizers equipped with legs by screwing out the legs approximately 1 inch then  
adjusting them so that the rethermalizer is level.  
4. For rethermalizers equipped with casters, there are no built-in leveling devices. The floor where  
the rethermalizer is to be installed must be level.  
DANGER  
Do not attach an apron drain board to this unit. The appliance may become  
unstable, tip over, and cause injury. The appliance area must be free and clear of  
combustible material at all times.  
5. Connect the water hose to the fitting at the rear of the unit.  
NOTE 1: The hose comes with a quick-disconnect coupling. The quick disconnect may be at-  
tached to the rethermalizer or to the water supply line, or it may be left off entirely, whichever  
you prefer. Whichever of the options is chosen, Teflon thread-seal tape or Loctite™ PST56765  
or equivalent thread sealer must be used when installing the fittings.  
NOTE 2: Either hot or cold water may be connected to the unit. Connecting to hot water will  
minimize the amount of time required to bring the unit to boil when filling with fresh water.  
However, on FBCR18 units, connecting to hot water will lower the efficiency of the chill fea-  
ture.  
NOTE 3: In order for the water level sensors to work properly, a certain amount of mineral con-  
tent in necessary in the water. For that reason, purified, deionized, or highly filtered water  
should not be used.  
4. Connect the desired drain plumbing to the 1¼” drain valve.  
5. Test the equipment electrical system by plugging the power cord into a grounded 120VAC outlet  
and pressing the computer’s ON/OFF button. °-Lo or c y c l should appear in the display.  
6. Turn the computer off. Verify that the display is blank.  
7. Verify that the minimum and maximum incoming gas pressures for the type of gas to be used are  
in accordance with the accompanying table.  
Incoming Gas Pressures  
Gas  
Minimum  
Maximum  
6" W.C.  
1.49 kPa  
14" W.C.  
3.48 kPa  
Natural  
14.93 mbar 34.84 mbar  
11" W.C.  
2.74 kPa  
14" W.C.  
3.48 kPa  
LP  
27.37 mbar 34.84 mbar  
2-4  
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2.4  
Connecting to the Gas Supply  
DANGER  
Before connecting new pipe to this appliance, the pipe must be blown out thor-  
oughly to remove all foreign material. Foreign material in the burner and gas con-  
trols will cause improper and dangerous operation.  
DANGER  
When pressure-testing incoming gas supply lines, disconnect the appliance from the  
gas line if the test pressure will be ½ PSIG (3.45 kPa, 13.84 inches W.C.) or greater to  
avoid damage to the appliance’s gas tubes and gas valve(s).  
DANGER  
All connections must be sealed with a joint compound suitable for the gas being  
used and all connections must be tested with a solution of soapy water before light-  
ing any pilots.  
Never use matches, candles, or any other ignition source to check for leaks. If gas  
odors are detected, shut off the gas supply to the appliance at the main shut-off  
valve and immediately contact the local gas company or an authorized service  
agency for service.  
DANGER  
“Dry-firing” your unit will cause damage to the cookpot. Always ensure that water  
is in the cookpot before firing the unit.  
GAS CONNECTIONS AND PIPE SIZES  
The size of the gas supply pipe is very important. If the pipe is too small, the gas pressure at the  
burner manifold will be low. This will cause slow recovery and delayed ignition. The incoming gas  
supply line should be a minimum of 1½ inches (38mm) ID.  
When configured for natural gas, this equipment requires a standard gas pipe size of ¾ inch (19mm)  
ID for connections within 20 feet (6m) of the supply line, provided no more than 4 fittings or elbows  
are used in the run. For a pipe run over 20 feet (6m), increase the pipe size to 1 inch (25.4mm). For  
use with LP (Propane) gas, the next smaller pipe size may be used.  
IF IN DOUBT ABOUT THE PIPE SIZE TO BE USED, CONSULT YOUR LOCAL GAS  
COMPANY.  
1. Connect the equipment to the gas supply line.  
When making connections, apply a small amount of Loctitite® PST 56765 or equivalent thread  
compound to the male threads only. DO NOT apply the compound to the first two threads. This  
will prevent clogging of the burner orifices and control valve.  
2-5  
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2. Open the gas supply to the fryer and check all piping, fittings, and gas connections for leaks. A  
soap and water solution should be used for this purpose.  
3. Close the drain valve and fill the cookpot with water and boil-out solution to the overflow. Light  
the burners and perform the boil-out procedures that are described in the “Start-Up Procedure”  
and “Boiling Out the Cookpot” sections in Chapter 3 of this manual.  
4. It is suggested that the burner manifold pressure be checked at this time by the local gas com-  
pany or an authorized service agent. Refer to “Check Burner Manifold Pressure” in Chapter 4 of  
this manual for the proper procedure.  
2.5  
Converting to Another Gas Type  
This equipment is configured at the factory for either natural gas or LP (Propane) gas.  
If you desire to switch from one type of gas to the other, a gas conversion kit must be installed by a  
Factory Authorized Service Center technician.  
DANGER  
This appliance was configured at the factory for a specific type of gas. Converting  
from one type of gas to another requires the installation of specific gas-conversion  
components.  
Switching to a different type of gas without installing the proper conversion kit may  
result in fire or explosion! NEVER ATTACH THIS APPLIANCE TO A GAS SUPPLY  
FOR WHICH IT IS NOT CONFIGURED.  
Conversion of this appliance from one type of gas to another should only be  
performed by qualified, licensed, and authorized installation or service personnel, as  
defined in Section 1.6 of this manual.  
2-6  
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FBCR18 & FBKR18 SERIES GAS RETHERMALIZERS  
CHAPTER 3: OPERATING INSTRUCTIONS  
3.1  
Introduction  
WARNING  
The on-site supervisor is responsible for ensuring that operators are made aware of  
the inherent hazards of operating a gas-fired heated water system, particularly the  
aspects of draining and cleaning procedures.  
Mechanically, the FBCR18 and FBKR18 rethermalizers are virtually identical. The FBKR18 units  
have a manual fill switch in addition to the AutoFill feature.  
The primary difference between the two rethermalizers is the controller. Both units use modified  
Computer Magic III (CM III) computers. Although the computers are very similar in appearance  
(and to standard CM III computers), they are not interchangeable.  
3.2  
FBCR18 Series Computer  
This computer has 12 programmable product buttons and a “chill” switch. The chill switch shuts  
off the burners, but does not turn off the computer. This allows unused product to be quickly  
cooled before being returned to a refrigerator or freezer.  
The product buttons are multi-functional. In the programming mode, each button can be  
programmed for a distinct rethermalizing time. In the rethermalizing mode, pressing a button  
initiates a specific timed countdown.  
1
1
2
3
4
5
6
5
FBCR18 Series Computer  
1
2
3
LED Displays  
Chill Switch  
Temperature Check/Program Lock  
4
5
6
Power Switch  
Product Buttons  
Program Mode Switch  
3-1  
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PROGRAMMING THE FBCR18 SERIES COMPUTER  
1. Turn the computer on by pressing the Power  
switch.  
2. Press the Program Mode  
switch. CodE appears in the left display. Press, in sequence,  
product buttons 1, 6, 5, and 10. (Press switch again to exit the programming mode.)  
NOTE 1: The programming mode is not available while the computer is rethermalizing; the  
display will flash BUSY.  
NOTE 2: To toggle between Fahrenheit and Celsius temperature display, press the Program  
Mode  
switch, then enter the code 1 6 5 8 by pressing the corresponding product buttons.  
Next, press the Temperature Check/Program Lock switch to lock in the new display option.  
3. SP- is displayed in the left window and the setpoint in the right. Use the product buttons to  
change the temperature up to 205°F (96°C). For example, pressing 1, 9, and 5 programs the  
setpoint for 195°. When the correct setpoint is displayed, press the Program Mode switch.  
4. SELP (Select Product) appears in the display and the LEDs in the product buttons blink. Press  
any of the product buttons to select it for programming.  
5. PULL appears in the display. Press the product buttons to enter the desired heating time in  
minutes and seconds. Press the Program Mode switch to lock it in.  
6. SELP again appears in the display. To program the heating time for another product, press the  
product button to be associated with it and repeat Step 5.  
7. Press the Program Lock switch to exit the programming mode.  
OPERATING THE FBCR18 SERIES RETHERMALIZER  
1. Press the Power  
switch. The AutoFill feature will activate if the water level is below the  
upper water level sensor.  
2. CYCL appears in the display and the unit enters a burner on/off cycle until the water in the  
cookpot reaches 180°F (82°C). At that time, the display changes to -Lo- and the burners fire  
continuously. When the water in the cookpot is within 3°F of setpoint, the display changes to  
four dashes (- - - -), indicating that the unit is ready for use. NOTE: To view the water  
temperature, press the Temperature Check button once. Press the button twice to display the  
setpoint.  
3. After the four dashes appear in the display, place the product basket in the cookpot and press  
the corresponding product button. The display counts down the heating time. The display  
changes to PULL. The small LED in the product button blinks and an alarm sounds to alert you  
to remove the product. Press the button to silence the alarm.  
USING THE FBCR18 CHILL FEATURE  
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If you rethermalize more food than you use, use the chill feature to quickly reduce the temperature  
of the food before refrigerating or freezing.  
1. Press the Chill Mode  
switch to de-energize the heating elements.  
2. Open the drain valve and drain most of the hot water. The AutoFill will refill the cookpot with  
cold water. If desired, add ice to the cookpot to accelerate the cooling process.  
3. Remove the product bags when cooled and return them to the refrigerator or freezer.  
FBCR18 TEMPERATURE DISPLAY OPTIONS  
NOTE: To enter the prgramming mode, press the Program Mode switch. When the display  
reads CodE:  
Enter 1, 6, 5, 1 to toggle constant temperature display on and off. NOTE: When in  
constant temperature display mode, the countdown time will not be displayed.  
Enter 1, 6, 5, 8 to toggle between Fahrenheit and Celsius temperature display.  
FBCR18 COMPUTER DISPLAY MESSAGES  
SELP – Prompts you to select a product button for programming.  
CodE – Prompts you to enter a sequence of numbers to change functions.  
CYCL – Indicates the rethermalizer is in the burner on/off cycle mode.  
-HI- – Indicates the water temperature is more than 3°F above setpoint.  
-Lo- – Indicates that the water temperature is more than 3°F below setpoint.  
- - - - (four dashes) – Indicates the water temperature is within the proper rethermalizing  
range (i.e., within ±3°F of setpoint).  
HELP – Indicates a heating problem. Call your local Frymaster Factory Authorized Service  
Center or the 24-Hour Hotline (1-800-551-8633).  
Prob - Indicates a problem in the temperature control circuits. Call your local Frymaster  
Factory Authorized Service Center or the 24-Hour Hotline (1-800-551-8633).  
3.3  
FBKR18 Series Computer  
This computer has 10 programmable product buttons, a Simmer Mode switch, and a Boil Mode  
switch. The computer also has two Power switches; press either switch to turn the unit on and off.  
The product buttons are multi-functional. In the programming mode, each button can be  
programmed for a distinct rethermalizing time. In the rethermalizing mode, pressing a button  
initiates a timed countdown of a specific product.  
3-3  
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Pressing the Boil Mode (L) switch overrides the programmed setpoint and the cookpot temperature  
rises to boiling at 212°F (100°C). When the unit is in boil mode, boiL appears in both LED  
displays. The unit remains in boil mode until the Simmer Mode switch is pressed or the unit is  
turned off.  
Pressing the Simmer Mode (R) switch causes the cookpot temperature to be maintained at the  
programmed setpoint. If the cookpot temperature is above the setpoint, °-HI is displayed in both  
LED widows. If the cookpot temperature is below the setpoint, °-Lo is displayed. Four dashes  
(- - - -) are displayed if the temperature is within 11°F (6°C) of setpoint.  
1
1
2
3
2
6
7
5
4
8
FBKR18 Series Computer  
1
2
3
4
LED Displays  
Power Switches  
Temperature Check/Program Lock  
Program Mode Switch  
5
6
7
8
Boil Mode Switch  
Product Buttons 1 through 5  
Product Buttons 6 through 10  
Simmer Mode Switch  
PROGRAMMING THE FBKR18 SERIES COMPUTER  
CAUTION  
It is recommended that the simmer setpoint and the heat/stir times for all 10  
products be programmed before the unit is first used in a rethermalizing cycle.  
The simmer setpoint and product rethermalizing times are programmed at the factory. These are  
test settings not default settings. You must program the unit for your own particular products.  
Program the setpoint and all product rethermalizing times as follows:  
1. Turn the computer on by pressing the Power  
switch.  
2. Enter the programming mode by pressing the Program Mode  
switch. CodE appears in the  
left display. Press the switch again to exit the programming mode.  
3-4  
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NOTE 1: Programming mode is not available while the computer is rethermalizing; the display  
will flash BUSY.  
NOTE 2: To toggle between Fahrenheit and Celsius temperature display, press the Program  
Mode  
switch, then enter the code 1 6 5 8 by pressing the corresponding product buttons.  
Next, press the Temperature Check/Program Lock switch to lock in the new display option.  
3. Enter the number 1 6 5 0 by pressing the corresponding product buttons. Unless this code is  
entered, programming will not be accepted. This is to prevent unauthorized changes to your  
current instructions.  
4. SP- r (Setpoint) appears in the left LED display. Any previously programmed temperature  
setpoint appears in the right display. To change the setpoint, enter the desired setpoint  
temperature using the corresponding product buttons. The setpoint can be programmed for any  
value up to 212°F (100°C). Press the Program Mode  
the old setpoint, if it was not changed).  
switch to lock in the new setpoint (or  
5. SELP (Select Product) appears in the left display. Press the product button to be programmed  
(or press to return to the normal operating mode).  
6. COOC (Rethermalizing Time) appears in the left display. Any previously programmed  
rethermalizing time will appear in the right display. Press  
to accept the current  
rethermalizing time or enter a new time using the product buttons. The rethermalizing time can  
be programmed up to 59:59. Press to lock in the new time.  
NOTE: The computer can be programmed for either “standard” or “slow” clock. The standard  
clock displays minutes and seconds, the slow clock displays hours and minutes. To toggle back  
and forth between times press the Program Mode  
the product buttons. Press the Temperature Check/Program Lock  
switch, then enter the code 1 6 5 3 using  
switch to lock in the clock  
speed. To determine whether the clock speed is set to standard or slow, initiate a rethermalizing  
cycle by pressing a product button. If the computer is set to the standard clock, the time in the  
LED display will immediately begin to count down. If it does not, the computer is set to the  
slow clock.  
7. SH1 (Stir Time 1) appears in the left display. Enter the number of seconds to heat before the  
stir alarm sounds using the product buttons; for no stir alarm, enter “0”. The number entered  
will appear in the right display. For example, entering “30” means the product needs to be  
stirred after it has been rethermalizing for thirty seconds.  
The stir time can be programmed up to 59:59, but must not exceed the product rethermalizing  
time. Press to lock in the programmed time.  
SH2 appears. Program the time of the second stir alarm as above, being sure that the time  
entered is greater than that for stir alarm 1 or else is “0”.  
SH3 appears. Program the time of the third stir alarm in the same manner as for Stir Times 1  
and 2, being sure that the time entered is greater than that for stir alarm 2 or else is “0”.  
CAUTION  
3-5  
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Remember: Stir time 2 must be greater than stir time 1 (or else be “0”). Stir time 3  
must be greater than stir time 2 (or else be “0”). None of the stir times should be  
greater than the rethermalizing time entered in Step 6. If a stir time exceeds the  
rethermalizing time, the stir alarm will not sound.  
8. SELP (Select Product) again appears in the left display. Return to Step 5 and follow all  
instructions to program more products.  
9. Lock in the programming by pressing the Temperature Check/Program Lock Switch  
.
OPERATING THE FBKR18 SERIES RETHERMALIZER  
Turn the computer on by pressing the Power  
switch. NOTE: A decimal between digits 1 and 2  
in either LED Display indicates that the element is energized.  
1. One of the following is displayed:  
a. °-Lo, indicates the cookpot temperature is 11ºF (6ºC) lower than the setpoint.  
b. °-HI, indicates the cookpot temperature is 11ºF (6ºC) higher than the setpoint.  
c. - - - - (four dashes), indicates the cookpot temperature is in the rethermalizing range.  
d. HELP, indicates a heating problem.  
e. Prob, indicates a problem with the computer temperature probe circuit.  
2. Press a product button to initiate a rethermalizing cycle.  
a. The programmed rethermalizing time appears and the timer countdown will begin.  
b. Stir alarms, if programmed, will sound, the display will read Stir, and the LED in the  
product button will blink. Press the indicated product button to cancel the alarms.  
CAUTION  
Pressing the product button twice while the alarm is active will cancel the  
rethermalizing cycle as well as the alarm.  
c. An alarm sounds at the end of the cycle. COOC is displayed, and the associated product  
button flashes. To cancel the alarm, press the flashing button.  
3. Press the Temperature Check switch once to check the cookpot temperature. Press the switch  
twice to check the setpoint.  
4. During idle periods, four dashes (- - - -) should appear in both displays, indicating that the  
cookpot is at setpoint.  
FBKR18 TEMPERATURE DISPLAY OPTIONS  
3-6  
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To change the temperature display, press the Program Mode  
display.  
switch; CodE appears in the  
To toggle constant temperature display on and off, enter 1, 6, 5, 1, . NOTE: When in  
constant temperature display mode, the countdown time will not be displayed.  
To toggle between Fahrenheit and Celsius temperature display, enter 1, 6, 5, 8,  
.
FBKR18 COMPUTER DISPLAY MESSAGES  
SELP – Prompts you to select a product button for programming.  
CodE – Prompts you to enter a sequence of numbers to change functions.  
°-HI – Indicates that the water temperature is more than 3°F above setpoint.  
°-Lo – Indicates that the water temperature is more than 3°F below setpoint.  
- - - - (four dashes) – Indicates that the water temperature is within the proper  
rethermalizing range (i.e., within ±3°F of setpoint).  
HELP – Indicates a heating problem. Call your local Frymaster Factory Authorized Service  
Center or the 24-Hour Hotline (1-800-551-8633).  
Prob – Indicates a problem in the temperature control circuits. Call your local Factory  
Authorized Service Center or the 24-Hour Hotline (1-800-551-8633).  
FBKR18 BOIL OR SIMMER MODE OPTIONS  
Pressing the Boil Mode (L) switch overrides the programmed setpoint and the cookpot temperature  
rises to boiling at 212°F (100°C). When the unit is in boil mode, boiL appears in both LED  
displays. The unit remains in boil mode until the Simmer Mode switch is pressed or the unit is  
turned off.  
Pressing the Simmer Mode (R) switch causes the cookpot temperature to be maintained at the  
programmed setpoint. If the cookpot temperature is above the setpoint, °-HI is displayed in both  
LED widows. If the cookpot temperature is below the setpoint, °-Lo is displayed. Four dashes  
(- - - -) are displayed if the temperature is within 11°F (6°C) of setpoint.  
FBKR18 CLOCK SPEED OPTIONS  
The computer can be programmed for either “standard” or “slow” rethermalizing times. The  
standard clock displays minutes and seconds, the slow clock displays hours and minutes. To  
toggle back and forth between times press the Program Mode  
switch, then enter 1, 6, 5, 3,  
. To determine whether the clock speed is set to standard or slow, initiate a rethermalizing  
cycle by pressing a product button. If the computer is set to the standard clock, the time in the  
LED display will immediately begin to count down. If it does not, the computer is set to the  
slow clock.  
3-7  
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3.4  
Start-Up Procedure (Applies to both the FBCR18 and FBKR18)  
WARNING  
Never operate this appliance with an empty cookpot. The cookpot must be filled  
with water before lighting the burners.  
CAUTION  
If this is the first time the unit is being used after installation, refer to Section 3.5,  
Boiling-Out the Cookpot.  
Before turning the rethermalizer on, ensure that:  
the unit is connected to the water supply  
that the water supply is turned on  
that the unit is plugged into a 120VAC outlet  
that the electrical power supply to the rethermalizer is turned on  
that the gas supply to the rethermalizer is turned on.  
1. Turn the gas valve to the ON position (see illustration below).  
2. Press the computer Power  
switch. (On FBKR18 units, press either power switch.)  
The AutoFill will, if necessary, add water until it reaches the upper water level sensor. The  
AutoFill solenoid valve will cut off the water flow.  
On FBKR18 Series units, a manual fill momentary switch (located on the component box cover  
inside the door) may be pressed to override the solenoid valve and add water to the unit. Water is  
added as long as the switch is pressed.  
When the water level is above the lower water level sensor, the burners light for several seconds  
then go out. A few seconds later they will light again. This cycle repeats until the water reaches  
180°F (82°C). The burners then remain lit until the setpoint is reached. During the cycling,  
FBCR18 Series units display CYCL. At 180°F (82°C), the display changes to °-Lo. FBKR18  
Series units will display °-Lo. For either series, when the unit reaches setpoint, the display changes  
to four dashes (- - - -), indicating the unit is ready for use.  
Observe the burners through the burner viewing ports after 90 seconds of ignition. Look for a  
bright orange-red glow. A blue flame or dark spots on a burner face indicate the air/gas mixture  
requires adjustment. Refer to Chapter 4, Section 4.4, Clean Combustion Air Blower for adjustment  
procedures.  
3-8  
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3.5  
Boiling-Out the Cookpot  
DANGER  
Never leave the appliance unattended during the boil-out process. If the boil-out so-  
lution boils over, turn the appliance off immediately and let the solution cool for a  
few minutes before resuming the process. To lessen the chance of boil over, turn  
the appliance’s gas valve knob to the PILOT position occasionally.  
To ensure that the cookpot is free of any contamination resulting from its manufacture, shipping,  
and handling during installation, the cookpot must be boiled out before first use.  
1. Close the drain valve and fill the cookpot with a solution of cold water and 1 cup of boil-out  
solution or detergent.  
2. Place the unit into operation in accordance with Section 3.4.  
3. On FBCR18 Series units, program the setpoint for 195°F (91°C). Program one of the product  
buttons for 59 minutes and 59 seconds. Initiate the heating cycle by pressing the button.  
On FBKR18 Series units, press the Boil (L) switch and allow the boil-out solution to boil for  
one hour.  
4. After the solution heats for an hour, turn the unit off, allow the solution to cool, then add 2  
gallons (7.75 liters) of cold water and stir. Drain the solution and clean the cookpot thoroughly.  
5. Rinse the cookpot at least twice by filling with clean water and draining.  
6. On FBCR18 Series units, reprogram the setpoint to the appropriate temperature, and reprogram  
the product button for the appropriate time.  
3.6  
Shutting the Rethermalizer Down  
1. Turn the unit off by pressing the Power  
switch (on FBKR18 units, press either switch).  
2. Drain and clean the cookpot, put the cookpot cover in place, and turn the gas valve to the OFF  
position. (See illustration below.)  
CAUTION  
The electronic circuitry in your computer can be affected adversely by current  
fluctuations and electrical storms. Should it fail to function or program properly for  
no apparent reason, the computer should be reset by unplugging the computer and  
plugging it back in. This could prevent a service call.  
3-9  
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FBCR18 & FBKR18 SERIES GAS RETHERMALIZERS  
CHAPTER 4: PREVENTIVE MAINTENANCE  
4.1  
Daily Checks and Services  
Inspect Rethermalizer and Accessories for Damage  
Look for loose or frayed wires and cords, leaks, foreign material in cookpot or inside cabinet, and  
any other indications that the rethermalizer and accessories are not ready and safe for operation.  
Clean Cabinet Inside and Out  
Clean inside the cabinet with a dry, clean cloth. Wipe all accessible metal surfaces and components  
to remove accumulations of oil, dust, or cooking residue.  
Clean the outside of the cabinet with a clean cloth dampened with dishwashing detergent, removing  
oil, dust, or cooking residue.  
DANGER  
Never attempt to clean this appliance when it is in use or filled with water heated to  
cooking/rethermalizing temperature.  
WARNING  
Use a commercial-grade cleaner formulated to effectively clean and sanitize food-contact  
surfaces. Read the directions for use and precautionary statements before use. Particular  
attention must be paid to the concentration of cleaner and the length of time the cleaner  
remains on the food-contact surfaces.  
Clean Water-Level Sensors, Temperature Probe, and Cookpot  
Press the computer power switch to the OFF position.  
Remove the cap nut at the top of the shield (located on the left front of the cookpot) and remove the  
shield by lifting up until it can be removed from the stud that holds it at the bottom. Clean the  
exposed screw heads with a solution of detergent and water. A Scotchbrite™ or equivalent nylon  
pad may be used to scrub away any accumulated mineral deposits.  
Clean the temperature probe, located on the lower front centerline of the cookpot, using a small  
bottlebrush wet with a solution of detergent and water.  
Using a Scotchbrite™ or similar abrasive pad and a solution of detergent and water, clean the inside  
of the cookpot.  
Rinse the cookpot thoroughly with clean water at least twice.  
4-1  
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4.2  
Quarterly Checks and Services  
Check Computer Magic III Set Point Accuracy  
1. Fill the cookpot with water. Press the computer power switch, and then press any of the product  
buttons. Insert a good-grade thermometer or pyrometer probe into the cookpot, with the end  
touching the temperature probe at the lower right front of the cookpot.  
2. When the computer display shows a series of four dashes (- - - -), press the  
switch once to  
switch  
display the temperature of the water as sensed by the temperature probe. Press the  
twice to display the set point. The displayed water temperature should be within ±10°F (5°C) of  
the setpoint and the temperature shown on the thermometer or pyrometer should be within ± 5ºF  
(2ºC) of the displayed water temperature. If either set of readings is outside its range, contact a  
Factory Authorized Service Center for assistance.  
4.3  
Semi-Annual Checks and Services  
Clean Combustion Air Blower  
1. Unplug the rethermalizer.  
2. There are 4 wires (2 orange, 1 white, and 1 black) running from the motor. Remove the wire  
nuts and disconnect these wires from the rethermalizer wiring harness, marking each to ensure  
proper reconnection.  
3. Remove the 4 nuts and bolts securing the blower to its mounting bracket and remove the blower  
from beneath the rethermalizer.  
4. Remove the 3 motor flange nuts from the side of the blower housing and remove the motor and  
blower wheel from the housing.  
5. Wrap the motor with plastic wrap to prevent water from entering it. Spray degreasing detergent  
on the blower wheel and blower housing. Wait 5 minutes, then rinse under hot water, being  
careful not to get water into the motor. Dry with a clean cloth.  
6. Reverse steps 1-5 to reinstall the blower.  
7. Light the rethermalizer in accordance with the procedure described in Chapter 3, Section 3.1.  
8. After the burners have been lit for at least 90 seconds, observe the flames through the burner  
viewing ports. The air/gas mixture is properly adjusted when the burner manifold gas pressure  
is in accordance with the table on page 4-3 and the burners display a bright orange-red glow. If  
a blue flame is observed, or if there are dark spots on a burner face, the air/gas mix requires  
adjustment.  
On the side of the blower housing opposite the motor is a plate with one or two locking nuts.  
Loosen the nut(s) enough to allow the plate to be moved, then adjust the position of the plate to  
4-2  
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open or close the air intake opening until a bright orange-red glow is obtained. Carefully hold  
the plate in position and retighten the nut(s).  
Clean Gas Valve Vent Tube  
1. Set the rethermalizer power switch and the gas valve to the OFF position.  
2. Carefully unscrew the vent tube from the gas valve. NOTE: The vent tube may be straightened  
for ease in removal.  
Vent Tube  
3. Pass a piece of ordinary binding wire (.052 inch diameter) through the tube to remove any  
obstruction.  
4. Remove the wire, then blow through the tube to ensure it is clear.  
5. Reinstall tube and bend so that the opening is pointing downward.  
Check Burner Manifold Pressure  
DANGER  
This task should be performed by qualified service personnel only. The cookpot  
must be filled with water during this procedure.  
1. Ensure that the gas valve knob is in the OFF position.  
2. Remove the pressure tap plug from the gas valve assembly and attach the fitting for a gas  
pressure-measuring device to the tap.  
Pressure  
Tap Plug  
Regulator Cap  
4-3  
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3. Place the gas valve in the ON position. Place the computer power switch in the ON position.  
When the burner lights and continues to burn, compare the indicated pressure to the table  
below.  
Burner Manifold Gas  
Pressures  
Gas  
Pressure  
3.5" W.C.  
0.8 kPa  
Natural  
8.25" W.C.  
2.5 kPa  
LP  
4. If necessary, adjust the burner gas pressure by removing the cap from the gas valve regulator  
and turning the regulator screw to obtain the correct pressure. When the correct pressure is  
obtained, reinstall the cap.  
5. Place the rethermalizer power switch and the gas valve in the OFF position. Remove the fitting  
from the pressure tap hole and reinstall the pressure tap plug.  
4-4  
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FBCR18 & FBKR18 SERIES GAS RETHERMALIZERS  
CHAPTER 5: OPERATOR TROUBLESHOOTING  
5.1  
Introduction  
DANGER  
Water heated to cooking/rethermalizing temperature will cause severe burns. Never  
attempt to move this appliance when filled with heated water or to transfer heated  
water from one container to another.  
DANGER  
This equipment should be unplugged when servicing, except when electrical circuit  
tests are required. Use extreme care when performing such tests.  
This appliance may have more than one electrical power supply connection point.  
Disconnect all power cords before servicing.  
Inspection, testing, and repair of electrical components should be performed by an  
authorized service agent only.  
This chapter provides an easy reference guide to the more common problems that may occur during  
the operation of your equipment. The troubleshooting guides in this chapter are intended to help you  
correct, or at least accurately diagnose, problems with your equipment. Although the chapter covers  
the most common problems reported, you may very well encounter a problem not covered. In such  
instances, the Frymaster Technical Service Department will make every effort to help you identify  
and resolve the problem.  
When troubleshooting a problem, always use a process of elimination starting with the simplest  
solution and working through to the most complex. Never overlook the obvious. Anyone can forget  
to plug a cord into a receptacle or open the valve on the water supply line. Don’t assume that you  
are exempt from such occurrences.  
Always try to establish a clear idea of why a problem has occurred. Part of your corrective action  
involves taking steps to ensure that it doesn’t happen again. If a controller malfunctions because of  
a poor connection, check all other connections while you’re at it. If a fuse continues to blow, find  
out why. Keep in mind that failure of a small component may often be indicative of potential failure  
or incorrect functioning of a more important component or system.  
Each guide begins with a description of a common problem in a six-sided figure. Simply follow the  
arrows and answer the questions to determine the corrective action to take. If you have doubts as to  
the proper action to take, do not hesitate to call the Frymaster Technical Service Department or your  
local Frymaster Factory Authorized Service Center for assistance.  
5-1  
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5.2  
Troubleshooting Guides  
COOKPOT DID NOT  
FILL WHEN UNIT WAS  
TURNED ON. WATER  
SUPPLY TO UNIT  
VERIFIED TO BE ON.  
Computer is not functioning.  
Probable causes are failed 12V  
transformer, failed interface  
board, or failed computer.  
Did anything  
appear in CM III display  
when unit was  
No  
turned on?  
Yes  
Open control panel  
by removing screws  
in upper corners.  
Is WATER  
LED on interface board  
illuminated?  
No  
Yes  
Use bottle brush to  
clean water level  
sensors.  
Probable causes are a failed  
interface board or a failed  
high-level water sensor.  
Did LED  
illuminate?  
No  
Yes  
Probable causes are a failed  
water solenoid or a failed  
interface board.  
Did unit  
begin to fill?  
Problem resolved.  
Yes  
No  
Call FASC.  
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WATER NOT  
HEATING. AUTOFILL  
WORKED PROPERLY.  
Press the  
Temperature  
Check button twice  
to display setpoint.  
Is the  
displayed setpoint  
correct?  
Enter correct setpoint in  
accordance with  
instructions in Chapter 3.  
No  
Yes  
Refer to troubleshooting  
guide "BURNERS DO NOT  
LIGHT".  
Did burners  
light?  
No  
Yes  
Insert a good grade thermometer  
into cookpot with tip near the  
temperature probe and wait two  
minutes. Press the Temperature  
Check button once to display the  
cookpot temperature.  
Did water  
reach setpoint  
temperature?  
No  
Yes  
Is the temperature  
displayed reasonably close to  
the thermometer  
There is a problem in  
the temperature probe  
circuit. Call FASC.  
Problem  
resolved.  
No  
reading?  
Yes  
Temperature control  
features are working properly.  
If water still fails to reach  
setpoint, call FASC.  
5-3  
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BURNERS DO  
NOT LIGHT.  
Verify that correct setpoint has  
been programmed, that main gas  
supply valve is open, and that  
equipment gas valve is set to ON.  
Press ON/OFF button.  
Did burners  
light?  
Yes  
Problem resolved.  
No  
Use bottle brush to clean low  
water sensor. If burners still do  
not light, remove the cover over  
the water sensors and thoroughly  
clean them with a scouring pad.  
Did burners  
light?  
Yes  
Problem resolved.  
No  
Open control panel by  
removing screws in  
each upper corner.  
Is HEAT LED  
on interface board  
illuminated?  
Problem is with the gas  
supply or ignition system.  
Call FASC.  
Yes  
No  
Problem is with a  
failed interface board or a  
malfunctioning computer.  
Call FASC.  
5-4  
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CM III WILL NOT GO INTO  
PROGRAMMING MODE OR  
DOES NOT ACCEPT  
CHANGES TO PROGRAM.  
Press Power Switch OFF,  
disconnect unit from electrical  
power, open control panel by  
removing screws in upper corners,  
and unplug wiring harness from  
interface board. Wait two minutes.  
Reconnect computer wiring  
harness, close control panel,  
reconnect unit to electrical power,  
and press Power Switch ON.  
Does  
computer operate  
properly?  
Problem  
resolved.  
Yes  
No  
Press Power Switch OFF,  
disconnect unit from electrical  
power, open control panel,  
remove computer and replace  
with another known to be working.  
Close control panel, reconnect  
unit to electrical power, and press  
Power Switch ON.  
Problem is beyond  
scope of operator  
troubleshooting.  
Does  
computer operate  
properly?  
Probable cause is  
a defective or failed  
computer.  
No  
Yes  
Call FASC.  
5-5  
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5.3  
Replacing the Computer or Computer Wiring Harness  
1. Disconnect the rethermalizer from the electrical supply.  
2. Remove the two screws in the upper corners of the control panel and swing the panel open from  
the top, allowing it to rest on its hinge tabs.  
3. Disconnect the wiring harness from the back of the computer. If replacing the harness, discon-  
nect it from the interface board, install the new harness, and then reverse steps 1 and 2 to  
complete the process.  
4. Disconnect the ground wire from the computer. Remove the control panel by lifting it from the  
hinge slots in the frame.  
If substituting one complete control panel for another, reverse steps 1-4 to complete the  
procedure.  
If replacing the computer, remove the nuts securing the computer to the control panel and install  
the replacement computer on the control panel. Reverse steps 1-4 to complete the procedure.  
Wiring Harness  
Connection  
Ground Wire  
5-6  
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FBCR18 & FBKR18 SERIES GAS RETHERMALIZERS  
CHAPTER 6: SERVICE PROCEDURES  
6.1  
Functional Description  
These rethermalizers contain a welded stainless steel cookpot that is directly heated by a high  
efficiency burner system requiring approximately 43% less energy than conventional burner systems  
to heat the same volume of water.  
Two self-contained combustion chambers (referred to as “burners”) are located beneath the cookpot.  
Each combustion chamber is fitted with special ceramic tiles that are heated by the burning of a  
forced air/gas mixture. The tiles transfer their heat to the cookpot by means of infrared radiation,  
providing much more constant and uniform heat dispersion over the surface of the cookpot than do  
conventional burners. Because relatively less heat is lost to the atmosphere in the process, compared  
to “open-burner” designs, less fuel is required to achieve and maintain a given cookpot temperature.  
Gas flow to both of the burners is regulated by one electromechanical gas valve.  
THE ELECTRONIC IGNITION SYSTEM  
Ignition modules, located in the component box, are connected to ignitor assemblies at each burner.  
An ignition module performs four important functions: it provides fuse protection for the 24-volt  
circuit, provides an ignition spark, supplies voltage to the gas valve, and proofs the burner flame.  
The module contains a 4-second time delay circuit and a coil that activates the gas valve. The  
ignitor assembly consists of a spark plug, an enrichment tube, and a flame sensor.  
At start-up, the power switch is placed in the ON position, supplying approximately 12-volts DC to  
the heat control circuitry in the controller or computer and to one side of the heat relay coil on the  
interface board. If resistance in the temperature probe indicates the temperature in the cookpot is  
below 180ºF (82ºC), the current flows through a circuit containing a timer switch that alternately  
closes for 6 seconds and opens for 24 seconds. If the temperature is 180ºF (82ºC) or above, the  
current flows through a heat circuit, bypassing the timer switch. In either case, ground is supplied to  
the other leg of the heat relay coil, which then closes an electronic switch in the 24 VAC circuit to  
provide current to the ignition module.  
Circuitry in the ignition module sends 24 VAC to the gas valve. Simultaneously, the module causes  
the ignitor to spark for 4 seconds to light the burner. A flame sensor verifies that the burner is lit by  
measuring the flow of microamps through the flame. If the burner does not light (or is  
extinguished), current to the ignition module is cut, preventing the main valve from opening, and the  
ignition module “locks out” until the power switch is turned off and then back on.  
A probe monitors the temperature in the cookpot. When the programmed setpoint temperature is  
reached, resistance in the probe causes the heat cycle circuitry in the controller to cut off current  
flow through the heat relay. This in turn cuts off the 24 VAC to the ignition module, causing the gas  
valve to close.  
6-1  
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Inside the Ignition Module  
Out to  
Gas Valve  
To Alarm  
25 V +  
Coil  
TD  
HV  
25 V GND  
Ignition Wire  
Flame Sensor  
COMPUTERS  
These rethermalizers are equipped with Computer Magic III computers that have been modified for  
this specialized application. Although similar in appearance to standard Computer Magic III  
computers, the standard CM III computers will not operate the unit correctly. Only part number  
806-8063 may be used in FBCR18 units and only part number 806-9352 may be used in FBKR18  
units.  
INTERFACE BOARD  
An interface board is located in the component box directly behind the control panel. The interface  
board provides a link between the computer and the rethermalizer’s individual components without  
requiring excessive wiring, and allows the computer to execute commands from one central point.  
The part number for the interface board used in this equipment is 806-9295. A simplified  
illustration of the board is provided below.  
J2  
J4  
J4  
HI  
J1  
K1  
OPT  
B/L-R  
K2  
OPT  
B/L-L  
K5  
BLOWER  
LATCH  
K4  
HEAT  
WATER  
HEAT  
K3  
LATCH  
K6  
WATER  
ORANGE  
RESISTOR  
GND +15V  
J3  
LO  
The board contains a heat relay (K4) that switches 24VAC to the ignition and gas valve circuits  
when the computer heat logic circuit calls for heat. Relay K5 switches 120VAC to the blower motor  
when K4 closes. The water relay (K6) has two functions. First, it breaks the 24VAC circuit when  
the water level in the cookpot is below the lower water level sensor. This prevents the burners from  
firing when the unit is empty. The second function is to supply power to the normally open water  
6-2  
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solenoid valve when the water level reaches the upper water level sensor and to de-energize the  
solenoid when the water level drops below the upper water level sensor.  
The board has four LEDs to assist in troubleshooting. Three of the LEDs (LATCH, WATER, and  
HEAT) are located just to the right of the heat relay (K4). The fourth LED is not labeled. It is  
located in the lower left portion of the board, just above a large orange resistor. When the latch,  
water, and heat LEDs are illuminated, they indicate that the associated relay is closed. The  
unlabeled LED indicates that 24VAC is being supplied to the interface board by the transformer.  
TEMPERATURE PROBE  
A temperature probe is located on the front centerline of the cookpot. The probe is a type of  
thermostat in which the resistance varies directly with the temperature. That is, as the temperature  
rises, so does resistance, at a rate of approximately 2 ohms for every 1° of rise or fall. Circuitry in  
the computer monitors the probe resistance and controls burner firing when the resistance exceeds or  
falls below a programmed temperature (setpoint). The temperature is programmed by means of  
number buttons on the face of the computer.  
WATER LEVEL SENSORS  
Two water level sensors are arranged one above the other on the left front of the cookpot. When  
water contacts the sensors they are grounded. The lower sensor acts as a safety device to keep the  
burner from firing when there is no water in the cookpot. When the sensor is grounded by contact  
with water, a transistor on the interface board is biased and the blower relay (K5) pulls in, supplying  
power to the blower and to the gas valve via the ignition modules. Grounding the upper water level  
sensor causes another transistor on the interface board to bias and pull in the water relay (K6) which  
closes the water solenoid valve, cutting off water flow into the cookpot.  
6.2  
Accessing the Rethermalizer for Servicing  
DANGER  
Water heated to cooking/rethermalizing temperature will cause severe burns. Never  
attempt to move this appliance when filled with heated water or to transfer heated  
water from one container to another.  
DANGER  
This equipment should be unplugged when servicing, except when electrical circuit  
tests are required. Use extreme care when performing such tests.  
This appliance may have more than one electrical power supply connection point.  
Disconnect all power cords before servicing.  
Inspection, testing, and repair of electrical components should be performed by an  
authorized service agent only.  
1. Shut off the gas supply to the unit. Unplug the electrical power cord. Disconnect the unit from  
the gas supply.  
2. Remove any attached restraining devices.  
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3. Relocate the rethermalizer for service accessibility.  
4. After servicing is complete, reconnect the unit to the gas supply, reattach restraining devices, and  
plug in the electrical power cord.  
6.3  
Refer to Semi-Annual Checks and Services in Chapter 4, Preventive Maintenance.  
6.4 Checking the Burner Manifold Gas Pressure  
Refer to Semi-Annual Checks and Services in Chapter 4, Preventive Maintenance.  
6.5 Measuring Flame Current  
Cleaning the Gas Valve Vent Tube  
When the burner flame is properly adjusted, it will produce a current between 3.5 µA and 6.5 µA.  
Flame current is measured by placing a microamp (not milliamp) meter in series with the white  
sensing wire on the ignitor. This is accomplished as follows:  
1. Turn the unit OFF (press the  
button).  
2. Disconnect the white flame sensor wire from one of the burner ignitor assemblies and connect it  
to the positive lead of the meter. Connect the negative lead of the meter to the terminal from  
which the sensing wire was removed.  
Flame Sensor  
Ignitor Wire  
Wire  
3. Turn the unit ON (press the  
button). When a cold unit is first turned on, the burner will cycle  
on and off repeatedly until the temperature in the cookpot reaches 180°F (82°C). When the  
water in the unit exceeds that temperature, the burner will stay on until the setpoint is reached.  
Check the reading when the burner has been on continuously for at least one minute.  
6.6  
Replacing Components  
6.6.1 Replacing the Computer or Computer Wiring Harness  
Refer to Chapter 5, Section 5.3 for this procedure.  
6-4  
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6.6.2 Replacing the Temperature Probe  
1. Unplug the rethermalizer.  
2. Drain the cookpot.  
3. Remove the screws from the upper corners of the control panel and swing the panel open from  
the top, allowing it to rest on its hinge tabs.  
4. Remove the cover from the component box by removing the three screws along its bottom edge.  
5. Cut the temperature probe wires an inch or so from the 12-pin connector. Leave the cut off wires  
in the connector.  
6. Remove the temperature probe and install replacement, resealing with Loctite® PST56765 pipe  
thread sealant or equivalent. Be careful not to damage the leads when installing the new probe.  
7. Thread the leads through opening in the bottom of the component box and through the insulating  
sleeve.  
8. Unplug the 12-pin connector from the interface board. Using a pin pusher, remove the cut off  
pieces of wire from the connector one at a time, and insert the corresponding wire from the new  
part.  
9. Reattach the 12-pin connector to the interface board, replace the component box cover, and close  
and secure the control panel.  
6.6.3 Replacing the Interface Board  
1. Unplug the rethermalizer.  
2. Remove the screws from the upper corners of the control panel and swing the panel open from  
the top, allowing it to rest on its hinge tabs.  
3. Detach the grounding wire from the computer, unplug the 15-pin connector from the interface  
board, and remove the control panel from the unit by lifting it up and out of the hinge slots in the  
control panel frame.  
4. Disconnect the 12-pin connector from the interface board.  
5. Mark the yellow water level sensor wires and disconnect them from terminals J3 and J5.  
6. Remove the nuts in each corner of the interface board and carefully pull the board off the  
mounting studs, being careful not to dislodge the spacers on the studs.  
7. Position the replacement board on the studs and replace the four nuts.  
8. Reconnect the water level sensor wires and the 12-pin connector to the interface board.  
9. Remount the control panel to the control panel frame and reattach the grounding wire.  
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10. Reattach the 15-pin connector to the interface board.  
11. Close and secure the control panel.  
6.6.4 Replacing an Ignition Module  
1. Unplug the rethermalizer.  
2. Remove the screws from the upper corners of the control panel and swing the panel open from  
the top, allowing it to rest on its hinge tabs.  
3. Remove the component box cover by removing the three screws along its bottom edge.  
4. Remove the wires from the ignition module one at a time and mark them to facilitate  
reconnection.  
5. Remove the four screws securing the ignition module in place and remove the module from the  
unit.  
6. Remove the four spacers from the back of the old module and insert them into the holes on the  
new module, tapered end in.  
7. Install the new module in the component box and reconnect the wires removed in step 4.  
8. Replace component box cover, and close and secure control pane.  
6.6.5 Replacing an Ignitor Assembly  
1. Unplug the rethermalizer.  
2. Remove the ignitor wire and flame sensor wire from the ignitor assembly. Disconnect the gas  
enrichment tube from the assembly.  
3. Remove the two mounting screws and pull the ignitor assembly out of the burner.  
4. Install the replacement ignitor assembly, making sure that the ignitor (spark plug) is to the  
outside.  
5. Reconnect the wires and gas enrichment tube.  
6.6.6 Replacing the Combustion Air Blower  
Refer to Chapter 4, Section 4.4, Clean Combustion Air Blower, for instructions on removing and  
reinstalling the combustion air blower.  
6.6.7 Replacing the Gas Valve  
1. Turn off the gas supply to the rethermalizer and unplug the unit.  
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2. Disconnect the unit from the gas supply line and remove any fitting that may be attached to the  
gas manifold at the rear of the unit.  
3. Disconnect the flexible gas lines at each burner orifice.  
4. Disconnect the gas enrichment tubes at the gas valve tee fitting.  
5. Disconnect the wires from the gas valve terminal, marking each wire to facilitate reconnection.  
6. Remove the two nuts securing the gas manifold bracket to the base frame.  
7. Pull the gas manifold assembly out the front of the unit.  
8. Remove the gas valve from the manifold assembly and remove all fittings from the old valve.  
9. Install the fittings removed from the old valve on the new valve, using Loctite® PST56765 or  
equivalent pipe thread sealant.  
10. Apply Loctite® PST56765 pipe thread sealant or equivalent to the threads of the manifold and  
install the new gas valve.  
11. Position the gas manifold system in the unit and replace the two nuts removed in step 6.  
12. Reverse steps 1-5 to complete installation.  
13. Check burner manifold gas pressure in accordance with procedure given in Chapter 4.  
6.6.8 Replacing a Burner Assembly  
(NOTE: If space permits, it is recommended that the unit be disconnected from the gas line and laid  
on its back when performing this procedure. Be sure to place blocks under the unit to protect the  
end of the gas line and the water regulator if this option is selected.)  
1. Unplug the rethermalizer.  
2. Disconnect the flexible gas line at the burner orifice.  
3. Remove both air hoses from the blower assembly and the burner assemblies.  
4. Remove the four screws from the blower stabilizing bracket attached to the blower assembly and  
to each burner. Remove the stabilizing bracket from the unit.  
5. Remove the screw securing the blower support bracket to the cookpot assembly and lower the  
blower assembly out of the way. It is not necessary to disconnect the blower wiring.  
6. Remove the two screws at the front of the burner assembly to be replaced, then pull the assembly  
toward the front of the unit slightly to free it from its rear support. Remove the assembly  
through the bottom of the unit.  
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7. Reverse steps 1-6 to install replacement burner assembly, being careful to get the insulation strip  
running along the top of the blower support bracket back in place.  
6.6.9 Replacing the Cookpot  
1. Remove the cookpot insert.  
2. Remove the top cap by removing the two screws on the front and the screw on each end.  
3. Remove the flue cap and lid assembly by removing the two screws on each side and the two  
outermost screws on the back. Rotate the bottom of the flue cap forward slightly to allow the top  
of the flue cap to slip out from under the back panel.  
4. Remove the four screws securing the upper flue assembly to the back panel.  
5. Remove the blower motor by removing the four nuts securing it to blower mounting bracket.  
6. Disconnect the flexible gas lines, gas enrichment tubes, ignitor wires, and flame sensor wires  
from the burner assemblies.  
7. Remove the temperature probe from the cookpot. Leave wires attached.  
8. Disconnect the water fill line at the cookpot and at the solenoid valve inlet.  
9. Disconnect the wires from the water level sensors, marking them to facilitate reconnection.  
10. Lift the cookpot assembly out of the cabinet and set it, top down, on a suitable work surface.  
11. Remove all other hardware from the old cookpot and install the components on the replacement  
cookpot, using Loctite® PST56765 on the drain valve threads. (NOTE: Install any replacement  
insulation that might be required before installing components.)  
12. Reverse steps 1-10 to install the replacement cookpot.  
6.7  
Troubleshooting and Problem Isolation  
Because it is not feasible to attempt to include in this manual every conceivable problem or trouble  
condition that might be encountered, this section is intended to provide technicians with a general  
knowledge of the broad problem categories associated with this equipment, and the probable causes  
of each. With this knowledge, the technician should be able to isolate and correct any problem  
encountered.  
6-8  
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Problems that are likely to be encountered can be grouped into five broad categories:  
1. Ignition failures  
2. Improper burner functioning  
3. Improper temperature control  
4. Computer-related problems  
5. Autofill System problems.  
The probable causes of each category are discussed in the following sections. A series of  
Troubleshooting Guides (decision trees) is also included at the end of the chapter to assist in  
identifying some of the more common problems.  
6.7.1 Ignition Failures  
Ignition failure occurs when the ignition module fails to sense a flame within a 4-second time delay  
period and locks out. When this happens, the module sends 24 VAC through the interface board  
alarm circuit to the computer. The computer then displays h e l p .  
The three primary reasons for ignition failure, listed in order of probability, are:  
1. Problems related to the gas and/or electrical power supplies.  
2. Problems related to the electronic circuits.  
3. Problems related to the gas valve.  
PROBLEMS RELATED TO THE GAS AND/OR ELECTRICAL POWER SUPPLIES  
The main indicator of a problem with the electrical power supply is that there are no indicator lights  
illuminated on the unit. The main indication of a problem with the gas supply is failure of the unit to  
fire. Verify that the gas line quick-disconnect fitting (if used) is properly connected, the unit is  
plugged in, the main gas supply valve is open, and the circuit breaker for the unit’s electrical supply  
is not tripped.  
PROBLEMS RELATED TO THE ELECTRONIC CIRCUITS  
If gas and electrical power are being supplied to the rethermalizer, the next most likely cause of  
ignition failure is a problem in the 24 VAC circuit. First, verify that the drain valve is fully closed.  
(The drain valve assembly includes a microswitch that must be closed for power to reach the gas  
valve. Often, although the valve handle appears to be in the closed position, the microswitch is still  
open.) If the drain valve is fully closed, refer to the troubleshooting guide TROUBLESHOOTING THE  
24 VAC CIRCUIT.  
Some typical causes of ignition failure in this category include a defective sensing wire in the ignitor  
assembly, a defective module, a defective ignition wire, or a defective ignitor. Occasionally an  
ignition failure situation may be encountered in which all components appear to be serviceable and  
the microamp reading is within specification, but the unit nevertheless goes into ignition failure  
6-9  
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during operation. The probable cause in this case is an intermittent failure of an ignition module.  
When the unit is opened up for troubleshooting, the module cools down enough to operate correctly,  
but when the unit is again closed up and placed back into service, the module heats up and fails.  
PROBLEMS RELATED TO THE GAS VALVE  
If the problem is not in the 24 VAC circuit, it is most likely in the gas valve itself, but before  
replacing the gas valve, refer to the troubleshooting guide TROUBLESHOOTING THE GAS VALVE.  
6.7.2 Improper Burner Functioning  
With problems in this category, the burner ignites but exhibits abnormal characteristics such as  
“popping,” dark spots on the burner ceramics, fluctuating flame intensity, and flames shooting out of  
the flue.  
Popping” indicates delayed ignition. In this condition, the main gas valve is opening but the burner  
is not immediately lighting. When ignition does take place, the excess gas “explodes” into flame,  
rather than smoothly igniting.  
The primary causes of popping are:  
Incorrect or fluctuating gas pressure  
A defective, dirty, or incorrectly adjusted combustion air blower  
Inadequate make-up air  
Heat damage to the computer or ignition module  
A cracked ignitor or broken/loose ignition wire  
A defective ignition module  
A cracked burner tile.  
If popping occurs only during peak operating hours, the problem is most likely incorrect or  
fluctuating gas pressure. Verify that the incoming gas pressure (pressure to the gas valve) is in  
accordance with the following table, and that the pressure remains constant throughout all hours of  
usage.  
Incoming Gas Pressures  
Gas  
Minimum  
Maximum  
6" W.C.  
1.49 kPa  
14" W.C.  
3.48 kPa  
Natural  
14.93 mbar 34.84 mbar  
11" W.C.  
2.74 kPa  
14" W.C.  
3.48 kPa  
LP  
27.37 mbar 34.84 mbar  
Refer to Check Burner Manifold Pressure in the Semi-Annual Checks and Services section of  
Chapter 4 for the procedure for checking the gas pressure supplied to the burner.  
6-10  
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If popping is consistent during all hours of operation, the most likely cause is an insufficient air  
supply. Check for “negative pressure” conditions in the kitchen area. If air is flowing into the  
kitchen area, this indicates that more air is being exhausted than is being replenished, and the  
burners may be starved for air.  
If the rethermalizer’s gas and air supplies are okay, the problem is most likely with one of the  
electrical components. Examine the ignition module and computer for signs of melting/distortion  
and/or discoloration due to excessive heat build-up in the equipment. (This condition usually  
indicates improper flue performance.) A melted or distorted ignition module is automatically  
suspect and should be replaced, but unless the condition causing excessive heat is corrected, the  
problem is likely to recur.  
Verify that the ignition wire is tightly connected at both ends and free of obvious signs of damage.  
Again, if damage is due to excessive heat in the equipment, that problem must also be corrected.  
Check for proper operation by disconnecting the wire from the ignitor, inserting the tip of a screw  
driver into the terminal, and holding it near the frame of the unit as the power switch is placed in the  
on position. A strong blue spark should be generated for at least 4 seconds.  
DANGER  
Make sure the insulated handle of the screwdriver is held and not the blade. The  
sparking charge is approximately 25,000 volts.  
Examine the ignitor for any signs of cracking. A cracked ignitor must be replaced.  
If all other causes have been ruled out, examine the burner tiles for any signs of cracking. If found,  
the burner must be replaced.  
Fluctuating flame intensity is normally caused by either improper or fluctuating incoming gas  
pressure, but may also be the result of variations in the kitchen atmosphere. Verify incoming gas  
pressure in the same way as for popping discussed in the preceding paragraphs. Variations in the  
kitchen atmosphere are usually caused by air conditioning and/or ventilation units starting and  
stopping during the day. As they start and stop, the pressure in the kitchen may change from  
positive or neutral to negative, or vice versa. They may also cause changes in airflow patterns that  
may affect flame intensity.  
Dark spots on the burner tiles are the result of an improper air/gas mixture. Adjust the combustion  
air blower to reduce the amount of air in the mixture to correct this problem.  
Flames shooting out of the flue are usually an indication of negative pressure in the kitchen. Air is  
being sucked out of the burner enclosure and the flames are literally following the air. If negative  
pressure is not the cause, check for high burner manifold gas pressure in accordance with the  
procedures in Chapter 4.  
An excessively noisy burner, especially with flames shooting out of the flue, may indicate that the  
gas pressure is too high, or it may simply be that the gas valve vent tube is blocked. If the incoming  
gas pressure is correct and the vent tube is unobstructed, the gas valve regulator is probably  
defective.  
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6.7.3 Improper Temperature Control  
Temperature control is a function of several interrelated components, each of which must operate  
correctly. The principle component is the temperature probe. Other components include the  
interface board, the water level sensors, the computer, and the ignition module. Whatever the cause,  
the symptom is failure of the unit to attain or maintain setpoint temperature.  
The unit will not call for heat unless the computer senses that the unit is full of water. Sensing is  
accomplished when the water level in the cookpot contacts the upper water level sensor, grounding  
it. If the mineral content of the water is unusually low, such as with distilled, purified, or highly  
filtered water, the water will not ground the sensor. If this is the cause, adding approximately -cup  
of baking soda to the water will solve the problem.  
Similarly, if the upper water level sensor becomes encrusted with lime, starch, or some other build-  
up, it will not ground properly. The solution is to clean the water level sensors thoroughly with a  
Scotchbrite™ or similar nylon scouring pad.  
6.7.4 Computer-Related Problems  
The computer used in FBKR18 Series rethermalizers is a specially modified Computer Magic III  
computer, part number 806-9396. Standard CM III computers will not operate this equipment  
correctly. The first thing to check if problems with the computer are experienced should be the part  
number.  
Most problems concerning the computer have to do with programming it. There are three common  
complaints. The complaints, their causes, and corrective actions are:  
1. Fryer constantly displays HI.  
Cause: Setpoint incorrect or missing.  
Corrective Action: Press  
setpoint.  
16 5 0 , enter the correct setpoint, then press  
to lock in the  
2. Temperature is displayed in Celsius.  
Cause: Computer is programmed to display in Celsius.  
Corrective Action: Press  
16 5 8 .  
3. Temperature is constantly displayed.  
Cause: Computer is programmed for constant temperature display.  
Corrective Action: Press  
i6 5 L.  
6.8  
Troubleshooting Guides  
The troubleshooting guides found in the pages that follow are intended to assist service technicians  
in quickly isolating the probable causes of equipment malfunctions by following a logical, step-by-  
step process. An additional set of operator troubleshooting guides is contained in Chapter 5. It is  
suggested that service technicians thoroughly familiarize themselves with both sets.  
6-12  
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6.8.1 Troubleshooting the Gas Valve  
MAIN GAS SUPPLY  
VALVE VERIFIED TO BE  
OPEN AND EQUIPMENT  
GAS VALVE IN ON  
POSITION.  
Is 24VAC  
Problem is with  
the 24VAC circuit. Refer to  
Troubleshooting the  
24VAC Circuit.  
present on the main  
coil (PV terminal) of  
the gas valve?  
No  
Yes  
What gas is the unit  
configured for?  
LP  
(Propane)  
Natural  
Is incoming  
gas pressure 6-14"  
W.C. (1.49-3.49  
kPa)?  
Is incoming  
gas pressure 11-14"  
W.C. (2.74-3.49  
kPa)?  
Problem is with gas  
supply to fryer.  
No  
No  
Yes  
Yes  
Adjust pressure to  
specification. If gas valve  
will not adjust, replace  
valve.  
Is burner manifold  
gas pressure 3.5" W.C.  
(0.8 kPa)?  
Is burner manifold  
gas pressure 8.25" W.C.  
(2.5 kPa)?  
No  
No  
Yes  
Yes  
Is gas valve vent  
tube obstructed?  
Is gas valve vent  
tube obstructed?  
Yes  
Clear obstruction.  
Yes  
Problem is not  
with gas valve.  
No  
No  
6-13  
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6.8.2 Troubleshooting the 24 VAC Circuit  
WATER LEVEL IN  
COOKPOT IS ABOVE  
LOWER WATER  
LEVEL SENSOR AND  
COMPUTER IS  
ACTIVATED.  
Is 24VAC  
present on J2  
Pin 7?  
Probable cause is a  
failed transformer.  
No  
No  
Yes  
Probable cause is failed  
computer or failed 15-pin  
wiring harness.  
Is LATCH  
LED illuminated?  
Yes  
Is 12VDC  
present on J4  
pin 5?  
Is combustion  
air blower runing?  
Probable cause is a  
failed computer.  
No  
No  
Yes  
Yes  
Is 24VAC  
present on J2  
Pin 4?  
Is HEAT LED  
illuminated?  
Probable cause is a  
failed interface board.  
Is cookpot filling?  
Yes  
Yes  
No  
Yes  
No  
Probable cause  
is a failed interface board  
or failed temperature  
probe.  
Is 24VAC  
present on gas  
valve?  
No  
24VAC circuit  
is OK.  
Yes  
Probable causes are blown  
ignition module fuse, failed  
ignition module, or failed  
centrifugal switch in blower, in  
that order.  
Probable causes are dirty  
low water sensor or failed  
interface board, in that  
order.  
No  
Is WATER LED  
illuminated?  
No  
No  
Yes  
Probable causes are  
grounded high water level  
sensor or failed interface  
board.  
Is 24VAC  
present on J2  
pin 2?  
Yes  
Probable causes are  
failed solenoid valve or  
broken or loose wire.  
6-14  
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THE 24VAC CIRCUIT  
24V LEG OF  
DUAL VOLTAGE  
TRANSFORMER  
J2 PIN 7  
LED  
K3  
K6  
K4  
WATER  
HEAT  
J2 PIN 2  
J2 PIN 4  
BLOWER  
CENTRIFUGAL  
SWITCH  
WATER  
SOLENOID  
VALVE  
LEFT  
IGNITION  
MODULE  
RIGHT  
IGNITION  
MODULE  
GAS  
VALVE  
6-15  
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6.8.3 Troubleshooting the Temperature Probe  
WHILE IT IS STILL IN  
THE COOKPOT,  
INSPECT THE PROBE  
BODY FOR DAMAGE.  
REPLACE IF BENT,  
DENTED, OR CRACKED.  
Inspect leads for  
fraying, burning,  
breaks, and/or kinks. If  
found, replace probe.  
Determine temperature  
of water in cookpot  
using a thermometer or  
pyrometer placed at tip  
of probe.  
Is resistance  
approximately equal to that  
given in the Probe Resistance  
Chart for the corresponding  
temperature?  
No  
Yes  
Measure resistance  
through each of the  
previously tested pins  
to ground.  
Is resistance  
5 megaohms or greater  
in each pin?  
No  
Probe has failed.  
Yes  
Probe is good.  
6-16  
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Probe Resistance Chart  
F
OHMS  
1000  
1002  
1004  
1006  
1008  
1011  
1013  
1015  
1017  
1019  
1021  
1023  
1025  
1030  
1032  
1034  
1036  
1038  
1040  
1042  
1044  
1046  
1049  
1051  
1053  
1055  
1057  
1059  
1061  
1063  
1065  
1067  
1068  
1070  
1072  
1074  
1076  
1078  
1080  
1082  
1084  
1086  
1089  
1091  
1093  
1095  
1097  
1099  
1101  
1103  
1105  
C
0
1
1
2
2
3
3
4
4
5
6
6
7
7
8
8
F
83  
84  
85  
86  
87  
88  
89  
90  
91  
92  
93  
94  
95  
96  
97  
OHMS  
1107  
1110  
1112  
1114  
1116  
1118  
1120  
1122  
1124  
1126  
1128  
1131  
1133  
1135  
1137  
1139  
1141  
1143  
1145  
1147  
1149  
1151  
1154  
1156  
1158  
1160  
1162  
1164  
1166  
1168  
1170  
1172  
1174  
1176  
1179  
1181  
1183  
1185  
1187  
1189  
1191  
1193  
1195  
1197  
1199  
1201  
1204  
1206  
1208  
1210  
1212  
C
F
OHMS  
1214  
1216  
1218  
1220  
1222  
1224  
1226  
1229  
1231  
1233  
1235  
1237  
1239  
1241  
1243  
1245  
1247  
1249  
1251  
1253  
1255  
1258  
1260  
1262  
1264  
1266  
1268  
1270  
1272  
1274  
1276  
1278  
1280  
1282  
1284  
1287  
1289  
1291  
1293  
1295  
1297  
1299  
1301  
1303  
1305  
1307  
1309  
1311  
1313  
1315  
1317  
C
F
OHMS  
1320  
1322  
1324  
1326  
1328  
1330  
1332  
1334  
1336  
1338  
1340  
1342  
1344  
1346  
1348  
1350  
1352  
1354  
1357  
1359  
1361  
1363  
1365  
1367  
1369  
1371  
1373  
1375  
1377  
1379  
1381  
1383  
1385  
1387  
1389  
1391  
1393  
1395  
1398  
1400  
1402  
1404  
1406  
1408  
1410  
1412  
1414  
1416  
1418  
1420  
1422  
C
85  
86  
86  
87  
87  
88  
88  
89  
89  
90  
91  
91  
92  
92  
93  
93  
94  
94  
95  
96  
96  
97  
97  
98  
F
OHMS  
1424  
1426  
1428  
1430  
1432  
1434  
1436  
1438  
1440  
1442  
1444  
1447  
1449  
1451  
1453  
1455  
1457  
1459  
1461  
1463  
1465  
1467  
1469  
1471  
1473  
1475  
1477  
1479  
1481  
1483  
1485  
1487  
1489  
1491  
1493  
1495  
1497  
1499  
1501  
1503  
1505  
1507  
1509  
1512  
1514  
1516  
1518  
1520  
1522  
1524  
1526  
C
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
64  
65  
66  
67  
68  
69  
70  
71  
72  
73  
74  
75  
76  
77  
78  
79  
80  
81  
82  
28  
29  
29  
30  
31  
31  
32  
32  
33  
33  
34  
34  
35  
36  
36  
37  
37  
38  
38  
39  
39  
40  
41  
41  
42  
42  
43  
43  
44  
44  
45  
46  
46  
47  
47  
48  
48  
49  
49  
50  
51  
51  
52  
52  
53  
53  
54  
54  
55  
56  
56  
134  
135  
136  
137  
138  
139  
140  
141  
142  
143  
144  
145  
146  
147  
148  
149  
150  
151  
152  
153  
154  
155  
156  
157  
158  
159  
160  
161  
162  
163  
164  
165  
166  
167  
168  
169  
170  
171  
172  
173  
174  
175  
176  
177  
178  
179  
180  
181  
182  
183  
184  
57  
57  
58  
58  
59  
59  
60  
61  
61  
62  
62  
63  
63  
64  
64  
65  
66  
66  
67  
67  
68  
68  
69  
69  
70  
71  
71  
72  
72  
73  
73  
74  
74  
75  
76  
76  
77  
77  
78  
78  
79  
79  
80  
81  
81  
82  
82  
83  
83  
84  
84  
185  
186  
187  
188  
189  
190  
191  
192  
193  
194  
195  
196  
197  
198  
199  
200  
201  
202  
203  
204  
205  
206  
207  
208  
209  
210  
211  
212  
213  
214  
215  
216  
217  
218  
219  
220  
221  
222  
223  
224  
225  
226  
227  
228  
229  
230  
231  
232  
233  
234  
235  
236  
237  
238  
239  
240  
241  
242  
243  
244  
245  
246  
247  
248  
249  
250  
251  
252  
253  
254  
255  
256  
257  
258  
259  
260  
261  
262  
263  
264  
265  
266  
267  
268  
269  
270  
271  
272  
273  
274  
275  
276  
277  
278  
279  
280  
281  
282  
283  
284  
285  
286  
113  
114  
114  
115  
116  
116  
117  
117  
118  
118  
119  
119  
120  
121  
121  
122  
122  
123  
123  
124  
124  
125  
126  
126  
127  
127  
128  
128  
129  
129  
130  
131  
131  
132  
132  
133  
133  
134  
134  
135  
136  
136  
137  
137  
138  
138  
139  
139  
140  
141  
141  
98  
99  
9
9
100  
101  
102  
103  
104  
105  
106  
107  
108  
109  
110  
111  
112  
113  
114  
115  
116  
117  
118  
119  
120  
121  
122  
123  
124  
125  
126  
127  
128  
129  
130  
131  
132  
133  
10  
11  
11  
12  
12  
13  
13  
14  
14  
15  
16  
16  
17  
17  
18  
18  
19  
19  
20  
21  
21  
22  
22  
23  
23  
24  
24  
25  
26  
26  
27  
27  
28  
98  
99  
99  
100  
101  
101  
102  
102  
103  
103  
104  
104  
105  
106  
106  
107  
107  
108  
108  
109  
109  
110  
111  
111  
112  
112  
113  
6-17  
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6.9  
Simplified Wiring Diagrams  
6-18  
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200-240V  
GREEN  
BLK  
32C  
31C  
WHT  
BLUE  
BROWN  
LINE  
1
6
TEMP PROBE  
120 V  
T2  
T1  
BLK 22C  
WHT 23C  
24V 12V  
LOAD  
HI LEVEL PROBE  
LO LEVEL PROBE  
27C  
28C  
6C  
11C  
LINE  
12C  
WHT  
27C  
4C  
J3  
BLK  
J5  
8C  
5C  
9C  
28C  
12  
11  
10  
9
5C  
8C  
4C  
7C  
SWITCH  
15PIN CABLE  
TO COMPUTER  
2C  
8
J4  
9C  
7
PIN 1  
6
BLOWER  
5
ORG  
13C  
7C  
4
DUAL SPARK  
IGNITION MODULE  
2C  
3
2
1
29C  
PIN 1  
J2  
43C  
16C  
55C  
30C  
BUZZER  
PIN 1  
16C  
J1  
IGNITOR CABLE  
RIGHT  
IGNITOR CABLE  
LEFT  
INTERFACE BOARD  
RIGHT  
IGNITOR  
HIGH  
TEMP  
WIRE  
SOUND  
HIGH  
TEMP  
WIRE  
LEFT  
RIGHT  
SOLENOID  
LEFT  
IGNITOR  
55C  
43C  
NOTE:  
SENSE 1 & SPARK 1  
101C  
MUST CONNECT TO THE  
SAME IGNITOR. SENSE 2  
& SPARK 2 MUST CONNECT  
TO THE SAME IGNITOR.  
GAS VALVE  
8050875F  
6-19  
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6-20  
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FBCR18 & FBKR18 SERIES GAS RETHERMALIZERS  
CHAPTER 7: PARTS LIST  
7.1  
Burner System Components  
5
1
2
3
4
ITEM  
PART #  
COMPONENT  
Burner Assemblies  
806-5563  
806-5564SP  
810-1382  
Natural Gas, Complete  
Propane Gas, Complete  
Burner, Reverse Plenum, Universal  
Orifice  
1
2
810-0916  
810-0917  
Natural Gas, 3.26mm  
Propane Gas, 2.00mm  
3
Ignitor and Insulation Kit  
826-1714  
826-1715  
807-1564  
823-2528  
816-0055  
900-5525  
810-0507  
807-1878  
816-0165  
Natural Gas  
Propane Gas  
4
5
*
*
*
*
*
*
*
*
*
*
Blower, Combustion Air, 120V (for 230/240V units, use 807-1712)  
Mount, Combustion Air Blower  
Insulation, Blower Mount  
Bracket, Combustion Air Blower Stabilizer  
Spacer, Combustion Air Blower Mount, .23 x .75  
Ignitor Wire, 19-inch  
Insulation, Ignitor  
W82C1SP Flame Sensor Wire  
816-0278  
810-1353  
810-1354  
811-0800  
Hose, Air, -inch ID  
Flexline, SS, 9-inch  
Flexline, SS, 12-inch  
Enrichment Tube, 12.5-inch  
* Not illustrated.  
7-1  
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7.2  
Cabinetry and Associated Components  
3
4
5
18  
8
9
6
1
19  
10  
2
7
11  
17  
12  
20  
13  
16  
14  
15  
ITEM  
PART #  
COMPONENT  
1
2
806-8060 Cover Assembly w/Handle  
810-1374 Handle, Cover  
3
910-5246 Bracket, Cover  
4
910-5303 Bracket, Cover Support  
5
6
7
8
823-2881  
900-5737  
900-7377  
900-5293  
816-0158  
900-4521  
812-1141  
900-1552  
900-4505  
900-7376  
900-4504  
Flue Cap  
Back, Cabinet  
Side, Cabinet, CRS (for S/S units, use 910-7377)  
Flue Extension, Cabinet Back  
Insulation, Upper Cabinet Back  
Retainer, Cabinet Back Insulation  
Insulation, Cabinet Back  
Gusset  
Top Brace  
Channel, Base Side  
Channel, Base Front/Rear  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
*
806-3853 Door Assembly  
810-1442 Handle, Wireform Door  
810-0356  
810-0357 Caster, 5-inch Wheel, w/Brake  
826-0900 Chain Restraint Kit (for units having casters)  
826-1095  
824-0606  
806-5209  
826-1043  
806-3811  
910-8403  
Caster, 5-inch Wheel, w/o Brake  
Anchor Strap Kit (for units having legs)  
Top Cap  
Caster Pad/Leg Pad Assembly  
Caster/Leg Mounting Hardware Kit  
Leg Kit (contains 4 legs)  
*
*
*
*
*
Insert, Cookpot Trim (FBKR18 Only)  
* Not illustrated.  
7-2  
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7.3  
Computer, Component Box Assembly, and Associated Parts  
6
4
3
INTERFACE BOARD MOUNTS  
1
ON THESE STUDS  
5
NOTE:  
Components are not  
drawn to scale relative  
to each other.  
2
7C  
29C  
2C  
8C  
Pin 1  
7
8
5C  
4C  
9C  
ITEM  
PART #  
COMPONENT  
*
*
*
*
*
*
1
2
3
4
5
6
7
8
106-0769 Computer, CM III (for use on FBCR18 Series rethermalizer only)  
806-9352 Computer, CM III (for use on FBKR18 Series rethermalizer only)  
806-9295 Interface Board  
807-0154 Cordset, 120VAC  
809-0349 Spacer, 4mm x 6mm Aluminum Interface Board Standoff  
809-0446  
Spacer, Ignition Module Standoff  
807-2176 Transformer, V/F Dual Voltage  
807-1006 Module, 4-Second Honeywell Ignition  
807-2659 Switch, Momentary (Manual Fill Switch)  
807-1713 Sound Device (Operator Alert)  
806-4797 Buzzer Assembly (Ignition Failure Alarm)  
810-1164 Terminal Block, 1-piece  
806-9286  
Harness, 12-pin Wiring  
806-2071 Harness, 15-pin Wiring  
* Not illustrated.  
7-3  
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7.4  
Cookpot and Associated Parts  
ITEM  
PART #  
COMPONENT  
1
Cookpot Assembly (includes flue, insulation, burners and blower)  
Natural Gas (for bare cookpot only, order 823-4088SP)  
LP (Propane) Gas (for bare cookpot only, order 823-4088SP)  
106-2792  
106-2793  
2
3
4
900-5282 Cover, Front Insulation  
816-0270 Insulation, Cookpot Front  
816-0144 Insulation, Cookpot Side  
900-1762 Retainer, Insulation  
5
6
823-2005 Flue  
7
8
900-1893 Flue Extension, Cookpot  
816-0271 Insulation, Flue  
9
900-1894 Flue Extension, Cookpot, Rear  
806-7552SP Sensor Assembly, Upper or Lower Water Level  
910-5196 Cover, Water Level Sensors  
806-4206 Probe Assembly, Temperature  
210-0681 Guard, Probe  
10  
11  
12  
13  
*
814-0048 Sight Glass  
*
900-1031 Retainer, Sight Glass  
*
*
*
816-0053 Insulation, Sight Glass  
816-0145 Insulation, Cookpot Side (14.50” x 3.00”)  
816-0166 Insulation, Rear Bottom (17.00” x 3.50”)  
*
812-0357  
Insulation, Burner (40.00” x 0.62”)  
* Not illustrated.  
7-4  
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7.5  
Gas Supply Components  
8
9
7
6
5
4
3
2
1
10  
15  
14  
13  
11  
12  
ITEM  
PART #  
COMPONENT  
1
Gas Valve  
Natural Gas  
LP (Propane) Gas  
810-0786  
810-0787  
2
3
813-0378 Fitting, Cross, ” NPT, Brass  
813-0154 Plug, Pipe, ” Hex Head  
4
5
6
813-0354  
813-0016 Nipple, ” x ¾” NPT, BM  
813-0004  
Elbow, ” NPT x 90° x ” Tube, Brass  
Elbow, ” NPT x 90°, BM  
7
8
9
10  
11  
12  
13  
14  
15  
813-0433 Nipple, ” NPT x 2 ½”, BM  
813-0304 Bushing, ½” x ¼” Flush, BM  
813-0301 Tee, Male, ” x ¼” NPT x ”, Brass  
813-0022 Nipple, ½” NPT Close, BM  
813-0062  
813-0265  
823-2766  
813-0257  
900-1761  
Elbow, ½” x 90°, BM  
Nipple, ½” NPT x 2 ½”, BM  
Mounting Bracket, Gas Line  
Nipple, ¾” NPT x 24 ½”, BM  
Bracket, Rear Manifold  
7-5  
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7.6  
Plumbing Components  
3
2
4
5
8
6
NOTE: Valve handle nut  
comes with valve.  
7
18  
1
17  
16  
13  
10  
15  
14  
12  
19  
9
11  
ITEM  
PART #  
COMPONENT  
1
2
810-1208 Valve, Water Pressure Regulator  
810-1351 Vacuum Breaker  
3
813-0448 Elbow, ¼”, Brass  
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
813-0473 Nipple, ¼” x 4.0”, Brass  
813-0471 Nipple, ¼” x 1.5”, Brass  
900-2916 Bracket, Water Pressure Regulator Valve  
810-1025 Compression Fitting, ¼”, Straight  
900-5210 Bracket, Vacuum Breaker  
806-5565 Valve Assembly, Solenoid  
910-5228 Tubing, Pot to Solenoid, SS  
810-1372  
813-0202  
Fitting, 90°, ¼” NPT x ” Tube  
Elbow, 1” NPT x 90°, BM  
813-0314 Tee, 1” NPT, BM  
813-0525 Fitting, Barbed, 1” NPT Pipe to Hose  
809-0374 Clamp, Hose  
810-1824 Valve, Drain  
910-9527 Handle, Drain Valve  
816-0372 Hose, Drain  
813-0138 Nipple, Close, 1” NPT  
7-6  
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Frymaster, L.L.C., 8700 Line Avenue, PO Box 51000, Shreveport, Louisiana 71135-1000  
Shipping Address: 8700 Line Avenue, Shreveport, Louisiana 71106  
TEL 1-318-865-1711  
FAX (Parts) 1-318-219-7140  
FAX (Tech Support) 1-318-219-7135  
Price: $10.00  
819-5686  
March 2005  
SERVICE HOTLINE  
1-800-551-8633  
PRINTED IN THE UNITED STATES  
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