All about the
Use&Care
of your Washer
TABLE OF CONTENTS
Important Safety Instructions..............................2-4
Features...............................................................5
Operating Instructions......................................6-19
Stain Removal Guide ......................................20-21
Care and Cleaning..........................................22-25
Solutions to Common Problems.......................26-30
Warranty ............................................................31
Notes .................................................................32
Français..............................................................33
Español ..............................................................65
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IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of fire, electrical shock, or injury to persons when using this washer, comply with the basic
warnings listed below. Failure to comply with these warnings could result in serious personal injuries.
You can be killed or seriously injured if you don’t follow these Important Safety Instructions:
PREVENT FIRE
PROTECT CHILDREN
• Do not wash items that have been previously cleaned
in, soaked in, or spotted with gasoline, cleaning sol-
vents, kerosene, cooking oils, waxes, etc. Do not store
these items on or near the washer. These substances
give off vapors or chemical reactions that could ignite
or explode.
• Do not put oily or greasy rags or clothing on top of the
washer. These substances give off vapors that could
ignite the materials.
• Do not add gasoline, cleaning solvents, or other flam-
mable or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
• Under certain conditions, hydrogen gas may be pro-
duced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water system has not been used for such a
period, before using the washer, turn on all hot water
faucets and let the water flow from each for several
minutes. This will release any accumulated hydrogen
gas. Hydrogen gas is flammable; do not smoke or use
an open flame during this time.
• Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer
is used near children. As children grow, teach them the
proper, safe use of all appliances.
• Destroy the carton, plastic bag and other packing ma-
terials after the washer is unpacked. Children might use
them for play. Cartons covered with rugs, bedspreads
or plastic sheets can become airtight chambers.
• Keep laundry products out of children’s reach. To pre-
vent personal injury, observe all warnings on product
labels.
• Before the washer is removed from service or discard-
ed, remove the washer lid to prevent accidental entrap-
ment.
• Failure to comply with these warnings could result in
serious personal injuries.
• Do not store or use gasoline or other flammable vapors
or liquids in the vicinity of this or any other appliance.
• Failure to comply with these warnings could result in
fire, explosion, serious bodily injury and/or damage to
the rubber or plastic parts of the washer.
• Do not continue to use the washer if you hear squeak-
ing, grinding, rubbing or other unusual noises. This
could be a sign of mechanical breakdown and lead to
fire or serious injury. Contact a qualified technician im-
mediately.
3
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IMPORTANT SAFETY INSTRUCTIONS
PREVENT INJURY
PREVENT INJURY AND DAMAGE TO THE APPLIANCE
• To prevent shock hazard and assure stability during
operation, the laundry center must be installed and
electrically grounded by a qualified service person in
accordance with local codes. Installation instructions
are packed in the washer for installer’s reference. Refer
to INSTALLATION INSTRUCTIONS for detailed
grounding procedures. If the laundry center is moved
to a new location, have it checked and reinstalled by a
qualified service person.
• To prevent personal injury or damage to the laundry
center, the electrical power cord of a gas dryer must
be plugged into a properly grounded and polarized
3-prong outlet. The third grounding prong must never
be removed. Never ground the dryer to a gas pipe. Do
not use an extension cord or an adaptor plug.
To prevent serious personal injury and damage to the
washer:
• All repairs and servicing must be performed by an au-
thorized servicer unless specifically recommended in this
Use & Care Guide. Use only authorized factory parts.
• Do not tamper with controls.
• Do not install or store the washer where it will be ex-
posed to the weather.
• Do not install on carpet. Install washer on a solid floor.
It may be necessary to reinforce the floor to prevent
vibration or movement.
• Do not sit on, step on or stand on the washer. Do not
rest heavy loads on top. The washer is not meant to
support weight.
• Follow package directions when using laundry products.
Incorrect usage can produce poisonous gas - resulting
in serious injury or death.
• Do not combine laundry products for use in same load
unless specified on the label.
• To reduce the risk of electric shock, disconnect this
appliance from the power supply before attempting
any user maintenance. Canceling a cycle or turning the
power off at the console does not disconnect this appli-
ance from the power supply.
• To prevent injury, do not reach into the laundry center
while parts are moving. Before loading, unloading or
adding items, push in the cycle selector knob to stop
the cycle. Allow the wash tub or dryer drum to coast to
a complete stop before reaching inside.
• This washer is equipped with an electrical overload pro-
tector. The washer motor will stop if it becomes over-
heated.
• Do not mix chlorine bleach with ammonia or acids such
as vinegar.
WARNING
FIRE/ELECTRICAL SHOCK HAZARD
Avoid fire hazard or electrical shock. Do not use an
adaptor plug or extension cord or remove grounding
prong from electrical power cord. Failure to follow this
warning can cause serious injury, fire or death.
• Failure to comply with these warnings could result in
serious personal injuries.
WARNING
Grounding type
wall receeptacle
HARMFUL VAPOR HAZARD
Do not use or mix liquid chlorine bleach with other
household chemicals such as toilet cleaners, rust
removers, acid or products containing ammonia. These
mixtures can produce dangerous fumes which can
cause serious injury or death.
Do not, under
any circumsttances,
cut, remove,
or bypass the
groundingg prong.
Power cord with
3-prong grounded plug
4
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FEATURES
LCD Display
Cycle Selector
Control Lock
Laundry Product
Dispenser Drawer
Drum Light*
Door Latch with
Safety Lock
Door Striker
Inner glass with small
article redistribution ramp
Vent Latch
Stainless Steel
Wash Drum
Adjustable
Leveling Legs
Cascading
Wash Vanes
As an ENERGY STAR® Partner, Electrolux
Major Appliances has determined that this
product meets the ENERGY STAR® guidelines
for energy efficiency.
*Not all models are available with drum light.
5
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OPERATING INSTRUCTIONS
Normal Operating Sounds
You may or may not hear the following sounds from your
new washer:
A
A. DRAIN HOSE The washer has a flexible drain hose
to carry water from the washer to the stand pipe of
your home. You will hear water flowing into your stand
pipe. This is a normal part of the operation of the
washer.
B
B. WATER VALVES/DISPENSER As water enters
the dispenser system, it is common to hear a water
flowing sound. This normal sound will vary slightly
based on the water pressure in your home.
C. DRAIN PUMP Your washer is equipped with a high
velocity drain pump. It is normal to hear humming and
gurgling sounds as water is pumped from the washer.
Both of these sounds are normal and indicate that
your pump is functioning correctly.
D
D. HIGH SPEED MOTOR A powerful motor is used to
drive the drum to high spin speeds to extract water
from your load. You will hear a sound associated with
these higher spin speeds. This sound is normal and
will vary slightly as the spin speed varies with load size
and cycle selected.
C
CAUTION
Abnormal, on-going sounds may be an indication of a
pending washer failure and should be investigated by a
qualified technician.
6
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OPERATING INSTRUCTIONS
Operating Your Washer
• Place delicate and small items such as bras, hosiery
and baby socks in a mesh bag.
WARNING
To reduce the risk of fire, electric shock or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS in
this Use and Care Guide before operating your washer.
1 Sort laundry into loads that can
be washed together.
(Mesh bag not included.)
3 Pretreat stains and heavy soil.
• See Stain Removal Guide in this guide
for safe, success-
T
U
ful stain removal
instructions.
• Sort items
by recom-
mended cycle
and water temperature.
• Separate white, light and colorfast items from dark
and non-colorfast items.
• Separate items that shed lint from items that at-
tract lint. Casual, synthetic, knit, and corduroy
items will pick up lint from towels, rugs, and che-
nille bedspreads.
4 Add laundry load to washer.
• Separate heavily soiled items from lightly soiled
items.
• Separate lacy, sheer, loosely knit, or delicate items
from durable items.
• Do not machine wash items containing fiberglass.
Small particles of fiberglass left in the drum may
transfer to fabrics in other loads and cause skin
irritation.
2 Prepare items for washing.
• Empty pockets.
• Combine large and small items in a load.
• Load large items first. Large items should not be
more than half the total wash load.
• Washing single items such as a sweater, towel or
jeans is inefficient and may cause an out-of-bal-
ance load. Add 1 or 2 similar items to help balance
the load.
• Wash a single heavy item such as a king-sized
comforter, bedspread or sleeping bag separately.
• The washer can be fully loaded, but the items
should not be tightly packed. The door should close
easily.
• Brush off lint and dirt. Shake out rugs and beach
towels.
• Close zippers, fasten hooks, tie strings and sashes,
and remove non-washable trims and ornaments.
• Mend rips and tears to prevent further damage dur-
ing washing.
• Turn knit items inside out to prevent pilling.
7
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OPERATING INSTRUCTIONS
Operating Your Washer, continued
5 Add laundry products to the dispenser.
For best results
Use a low-sudsing, high efficiency detergent to
prevent oversudsing in front load washers. Look for
this symbol on the detergent label:
Detergent, liquid chlorine bleach and liquid fabric softener
will be dispensed at the proper times in the cycle.
IMPORTANT
Open and close the dispenser drawer slowly. Closing the
drawer too quickly could result in early dispensing of the
bleach or fabric softener.
If included with purchase,
insert liquid cup when
using liquid detergent.
Use the cap or scoop provided by the detergent manufac-
turer to measure the amount recommended. Detergent
dosage may need to be adjusted for water temperature,
water hardness, load size and soil level.
ÍNOTE
Some models that include a Prewash dispenser compartment
also are supplied with a “Main Wash - liquid only” cup.
See all of the following instructions for using this cup. If your
model does not have a Prewash compartment, add either
powder or liquid detergent to your Main Wash compartment.
Liquid Detergent
• Add the recommended amount of a high efficiency liquid
detergent to the “Main Wash - liquid only” cup.
• Do not exceed the MAX fill line.
• Liquid detergent can also be added directly to the “Main
Wash” chamber when not using the “Pre-Wash” option.
If included with purchase,
remove liquid cup when using
powder detergent! DO NOT
pour powder detergent
into liquid cup. It will not
dispense correctly!
Í NOTE
From time to time you may see water in the “Main Wash -
liquid only” chamber. This is part of the normal operation
of the washer.
Powder Detergent
• To use a high efficiency powder detergent, remove the
“Main Wash - liquid only” cup and add the powder di-
rectly to the “Main Wash” detergent chamber.
IMPORTANT
Save the liquid cup insert for future use. DO NOT discard it
while you are using powder detergent.
8
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OPERATING INSTRUCTIONS
Operating Your Washer, continued
Other Wash Products
Liquid Chlorine Bleach
• Water conditioner, detergent booster and enzyme
products may be added with the detergent.
• Put liquid products with liquid detergent in the “Main
Wash - liquid only” chamber (on select models) or
powder products with powder detergent in the “Main
Wash” detergent chamber.
• If desired, add liquid chlorine bleach to the cham-
ber labeled “Liquid Bleach” and marked with this
symbol:
.
• Fill to the MIN line for small loads or the MAX line for
large loads. DO NOT fill above the maximum fill line.
• Add color-safe bleach with the detergent.
IMPORTANT
Do not mix liquids and powders.
IMPORTANT
To prevent fabric damage, do not overfill the “Liquid
Bleach” chamber or pour liquid chlorine bleach directly
onto the load.
IMPORTANT
Liquid Fabric Softener
• If desired, pour the recommended amount of liquid
fabric softener into the chamber labeled “Fabric
Softener” and marked with this symbol:
• Fill to the MIN line for small loads or the MAX line
for large loads.
Use of multi-product (detergent plus softener) sheets
or color-absorbing sheets NOT recommended. They
could disable your machine and result in unwarranted
repair costs.
.
Detergent for Prewash
• DO NOT fill above the maximum fill line.
• For heavily soiled or stained loads, select the Pre-
wash (on select models) option and add the recom-
mended amount of detergent to the “Pre-Wash”
detergent cup.
NOTE
To prevent staining, do not overfill the “Fabric
Softener” chamber or pour liquid fabric softener
directly on the wash load.
ÍNOTE
From time to time you may see water in the “Main
Wash - liquid only”, “Liquid Bleach” and “Fabric
Softener” chambers. This is part of the normal
operation of the washer.
• Use of a fabric softener-dispensing ball is not recom-
mended in tumble action washers.
9
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OPERATING INSTRUCTIONS
Operating Your Washer, continued
when the buttons are pressed. To change the set-
tings or options, press pause, make the new selec-
tions and press START again.
• To change the cycle once the cycle has begun,
press cancel, select a new cycle, and press
START again. Just turning the cycle selector knob
will not change the cycle.
6 Select the appropriate cycle and settings for
the load.
• Turn the cycle selector knob in either direction to
select the cycle desired. The indicator for that cycle
will be illuminated.
• The estimated cycle time, suitable wash and rinse
water temperatures, final spin speed, soil level, and
options for each cycle will be indicated for the cycle
selected. See the “Washer Settings Chart” for more
details.
• To change the settings, press the auto temp,
spin speed and soil level buttons to scroll to the
desired settings.
• To select or delete an option, press the button for
that option. The indicator will be illuminated when
the option has been selected. The indicator will no
longer be lighted when the option has been deleted.
• To stop the cycle, press cancel.
ÍNOTE
If the cycle is interrupted during spin, it will take
approximately 2-3 minutes for the door lock to release.
DO NOT force open the door.
• A signal will sound at the end of the cycle if the
chime option has been selected.
• Remove items from the washer when the cycle
ends and place in dryer, line dry or dry flat as di-
rected on the fabric care label.
ÍNOTE
For best results
Follow the fabric care label instructions
on items to be washed.
To provide the best care for your laundry, not every
setting or option is available with every cycle. If a
setting or option is not available for the cycle selected,
the indicator will not light.
• Adjustments to a cycle will be remembered and re-
called each time that cycle is selected in the future.
To return to factory
settings, press these
two buttons at the
same time and
hold until the signal
sounds.
• Excess wrinkling, color transfer or odors may de-
velop in items left in the washer after the cycle has
ended, if not removed promptly.
CAUTION
7 Start the washer.
• Close the door and press START. The washer will
not operate with the door open. “DOOR OPEN” will
be displayed as a reminder to close the door.
• Select delay start to delay the beginning of the
cycle, if desired.
• As a safety measure, the door will automatically
lock during the entire wash cycle.
ENTRAPMENT and TIP-OVER HAZARD
Do not leave the door open if there are small children
or pets present. An open door could entice children to
hang on the door or crawl inside the washer. If there
are no small children present, you may leave the door
ajar to prevent odor build up.
• To add a forgotten item to the washer any time
during the wash portion of the cycle, press pause.
When the door unlocks, open the door, add the
item, close the door and press START to resume
the cycle
• If changes to the settings or options are attempted
after the cycle starts, you will hear several beeps
10
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OPERATING INSTRUCTIONS
Specialty Cycles may include, but
not limited to:
•quick sanitize
•jeans
•pet beds
•kids wear
•stuffed toys
•hand wash
This manual covers many models and not all cycles, options, or features listed are available on every model. Consoles shown
above for reference only. Your model may differ.
Cycle Selection
Turn the cycle selector in either direction to the cycle
desired. The indicator for that cycle will be illuminated.
delicates
Use this cycle for lightly soiled knits and delicates which
require gentle washing.
For best results
Follow the fabric care label instructions
on items to be washed.
hand wash (on select models)
Use this cycle to provide intermittent, gentle tumbling
for items labeled “Hand Wash”.
bedding
To change the cycle once it has begun, press the cancel
button before selecting a new cycle. Just turning the
cycle selector knob to another selection will not change
the cycle.
This cycle is designed for bulky items such as
comforters, blankets, mattress pads, sleeping bags and
similar items.
heavy duty
normal
Use this cycle for heavily soiled, durable garments - ex.
towels, sports gear, or fabric tote bags. For best soil
and stain removal, use the hottest water safe for the
fabrics being washed.
Use this load for cotton, linen, towels, shirts, sheets,
denims and mixed loads.
casual
Use this cycle for cottons and blends with a permanent
press or no-iron finish.
whites
Use this cycle for white fabrics and lightly colored
clothing. Refer to fabric care label for use of liquid
chlorine bleach.
quick wash
Quickly wash a small, lightly soiled load.
11
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OPERATING INSTRUCTIONS
Cycle Selection, continued
rinse & spin (on select models)
Select rinse & spin for loads that need a cold water
rinse or to add fabric softener that may have been
omitted in a regular cycle. Add the fabric softener
to the dispenser chamber. Select the spin speed
appropriate for the load.
ÍNOTE
Only sanitizing cycles have been designed to meet the
requirements of NSF P172 protocol for sanitization
efficacy.
ÍNOTE
NSF Protocol P172
Sanitization Performance of Residential
and Commercial, Family-Sized Clothes
Washers
You may deselect fresh rinse if you wish to perform
a spin only cycle or select no spin if you want to
perform a drain only cycle.
spin only (on select models)
The wash water is heated by an internal boost heater
to a maximum of 152° F (67° C) as the load tumbles.
Cold water is added to cool down the load prior to
drain and spin.
Use the spin only cycle anytime you want to drain
water from the washer and spin out the load or as
a follow-up to a no spin selection. Select the spin
speed appropriate to the load. Fresh rinse is also a
selectable option.
ÍNOTE
sanitize
Use the sanitize cycle to clean and sanitize heavily
soiled, colorfast fabrics including towels, bedding, and
children’s clothing.
If the voltage at your outlet is under 110 v, the internal
heater may not adequately heat the wash water. If
the cycle is interrupted while the water is heating, the
final temperature of the wash water may be lower and
sanitation may be reduced.
It is recommended that you set your water heater to
120° F (49° C) or higher to ensure proper performance
during this cycle. If the setting is lower or the load
is extra large, the cycle time will be extended by 30
minutes or more.
As a precaution, the washer door is locked once the
water temperature reaches 130° F (55° C). If the
cycle is cancelled during the wash phase and the
water temperature is greater than 150° F (66° C), an
automatic cool down and drain will occur before the
door can be opened.
The sanitize cycle will kill 99.9% of bacteria with
no carryover of bacteria between loads. No bleach or
harsh chemicals are needed, but higher temperatures
are required. Please check fabric care labels to prevent
damage.
12
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OPERATING INSTRUCTIONS
Specialty Cycle Selection
Specialty Cycles (on select models)
Turn the cycle selector to specialty cycles to access additional custom cycles. Scroll through the
cycles by pressing the outer buttons under the LCD screen.
jeans
pet beds
Wash an entire load of denim jeans with the Jeans
cycle. It provides 20 minutes of reversing tumble wash
action with cold water, medium spin speed to reduce
wrinkling and a fresh rinse to remove excess dirt and
detergent.
Wash soft-sided pet beds, pet pillows or pet blankets
with the pet beds cycle. The allergy option will kill
dust mites and eliminate 95% of pet dander with
multiple rinses. Cold water to release protein stains,
fresh rinse and high spin speed to extract more
water (reducing drying time) are preset selections. Not
recommended for wool or fleece fabrics.
quick sanitize
Use the quick sanitize cycle to quickly kill 99.9% of
bacteria with no carryover of bacteria between loads.
No bleach or harsh chemicals are needed, but higher
temperatures are required. Please check fabric care
labels to prevent damage.
IMPORTANT
Remove as much of pet hair as possible with vacuum,
pet hair roller or brush to prevent clogging washer
drain pump.
ÍNOTE
stuffed toys
Only sanitizing cycles have been designed to meet the
requirements of NSF P172 protocol for sanitization
efficacy.
Wash stuffed animals and soft toys with the stuffed
toys cycle. Wash temperature is cold, with a mid-
agitation injection of steam to release stubborn
stains. Fresh rinse and low spin speed to prevent
deformation of toys are also preset selections. Protect
your washer drum finish and maximize toy life by
placing it in a pillow case and tying the end closed
before washing it.
NSF Protocol P172
Sanitization Performance of Residential
and Commercial, Family-Sized Clothes
Washers
hand wash
Use this specialty cycle to provide intermittent, gentle
tumbling for items labeled “Hand Wash”.
kids wear
Wash normally-soiled kids wear and baby wear with
this specialty cycle. Fresh rinse, high spin speed
and hot water are default presets. Allergy will also be
selected as an option.
13
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OPERATING INSTRUCTIONS
Cycle Settings
For best results
ÍNOTE
Follow the fabric care label instructions
on items to be dried.
Only sanitizing cycles have been designed to meet the
requirements of NSF P172 protocol for sanitization
efficacy.
Appropriate wash temperature, spin speeds, soil level and
options will automatically be displayed for each cycle. The
settings can be changed before the cycle is started. Make
modifications according to fiber content, colorfastness and
soil level. Modifications for each cycle will be remembered
and recalled each time that cycle is selected in the future.
NSF Protocol P172
Sanitization Performance of Residential
and Commercial, Family-Sized Clothes
Washers
To return to factory
settings, press these
two buttons at the
same time and
hold until the signal
sounds.
hot
Use this setting for heavily soiled white or colorfast
cottons and blends.
warm
Use this setting for normally soiled white or colorfast
cottons or blends.
cold
Some warm water will automatically blend with cold tap
supply to achieve a precise cold. Use this setting for
lightly soiled non-colorfast items, knits, delicates, and
hand washables.
ÍNOTE
To change settings after the cycle starts, press pause,
adjust the setting and press START to resume the cycle.
cold water clean
Wash and rinse temperatures are equivalent to
temperature of cold tap supply. Use this selection for
fabrics and colors that are prone to dye transfer. For
WASH WATER TEMPERATURE
To change the preset temperature, press the temp
button to scroll to the desired setting. A cold water rinse
saves energy and reduces wrinkling.
use with cold water
detergents.
To protect your fabrics, not all temperatures are available
with every cycle. The indicator will not light if the setting
is not available with that cycle.
SPIN SPEED
Max, high, medium and low spin speeds are available
for each cycle. The spin speed and/or duration of final
spin vary from model to model and cycle to cycle.
Wash water temperatures are automatically regulated to
maximize detergent effectiveness and improve washing
performance. The water heater setting and its distance
from the washer, water usage in other parts of the home,
and seasonally low ground water temperature in some
geographic areas can affect water temperature.
Increasing the spin speed will extract more water,
decrease drying time and conserve energy. Decreasing
the spin speed will reduce wrinkling.
Select low spin speed to gently spin items that should be
line dried.
sanitize
Use no spin to omit the final spin at the end of the cycle.
The load will be very wet. Remove items from the wash
drum to drip dry or select a spin only or rinse & spin
cycle to remove excess water at a more convenient time.
This setting sanitizes heavily soiled colorfast fabrics
such as towels, bedding, and children’s clothing by
killing 99.9% of bacteria using wash water heated with
a boost heater to 152° F (67° C). Cold water is used to
cool and rinse the load.
SOIL LEVEL
Adjust the wash time in 3-minute increments based on
the soil level of each load. Max, heavy, normal, light
and extra light soil levels are available.
14
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OPERATING INSTRUCTIONS
Cycle Options
To add options, press the corresponding options buttons
to illuminate the selections desired. To delete options,
press the options buttons again and the indicator lights
will turn off. Some options require a “press & hold”
effort to activate or deactivate the secondary function.
ÍNOTE
This option has been certified by NSF International,
an independent third party testing and certification
organization dedicated to public health, safety and
environmental protection.
Not all options are available on every model. To protect your
fabrics, not all options are available with every cycle. If an
option is not appropriate for the cycle, the indicator will not
light. Occasionally, a setting and option in the same cycle
will conflict with each other, like add steam and energy
saver. When this happens, the option selected first will
cause the conflicting option to not be selectable.
NSF Protolcol P351
Allergen Reduction Performance
of Residential and Commercial,
Family-Sized Clothes Washers
The allergy option will kill all dust mites and eliminate
at least 95% of pet dander. Since higher temperatures
are required, please check fabric care labels to prevent
damage.
ÍNOTE
To change the options after the cycle starts, press pause,
adjust the setting and press START to resume the cycle.
allergy (on select models)
energy saver
If you have asthma or allergy sufferers in your home,
add this option to combine hot water temperature
(boosted with internal heater), fast speed tumbling and
multiple rinses to help ensure the destruction of dust
mites and removal of pet dander.
The energy saver option reduces the warm water
temperature a few degrees to save energy and also
extracts more water to reduce drying time.
15
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OPERATING INSTRUCTIONS
Cycle Options, continued
add steam
pre wash (on select models)
Select this option to add approximately 20 minutes
of tumbling in steam during the wash cycle. It is
recommended for heavily soiled loads to help enhance
the release of tough stains from fabrics after initial
agitation.
Select this option to add a short initial wash period to
a cycle. Heavily soiled and stained loads will prewash
for approximately 5 minutes. The water will drain and
the load will automatically advance to the regular wash
cycle.
See step 5 in “Operating Your Washer” section in this
guide for details on adding detergent to the dispenser.
ÍNOTE
chime (press & hold)
A signal will sound at the end of the cycle if this option
is selected.
• Steam may not necessarily be visible inside drum
during a steam wash cycle.
• Steam may not be present during entire steam wash
cycle.
delay start
Press delay start to select a wash time convenient
to your schedule or during off peak energy hours.
The delay time selected will be displayed and begin
counting down when you select Start.
IMPORTANT
• If steam is selected, rinse temperatures will be
elevated.
max fill (press & hold)
• If washer is paused during a steam wash cycle, the
door will remain locked due to higher temperature
in drum. DO NOT force open - it will unlock upon
cooling.
• During a steam cycle you may notice steam exiting
from the rear vent of the washer - this is normal and
not cause for alarm.
Increase the water fill level of the agitation portion of
any wash cycle.
fresh rinse
Use this option when additional rinsing is desired to
remove excess dirt and detergent. It is recommended
for heavily soiled loads or if household members have
sensitive skin.
stain clean (on select models)
clean washer
Use the stain clean option to add a 5-minute soak
in the middle of the wash portion of the heavy duty,
whites, normal, casual, and delicates cycles.
To clean and freshen the washer, perform the clean
washer cycle. If you wish to begin the cycle, press
clean washer and then START when prompted.
This maintenance cycle uses hot water and two rinses
to remove residue that may cause odor. See “Inside
Routine Cleaning (Preventive)” for detailed information
about the clean washer cycle.
drum light ( press & hold on some models)
The drum light will come on whenever the door is
opened to illuminate the drum during loading and
unloading. Closing the door turns off the light. The
drum light will automatically turn off if the door is left
open more than 3 minutes.
ÍNOTE
On models with press & hold features, you can
activate the drum light during a cycle by pressing and
holding the button under options with the symbol.
The light will stay on during the cycle for 3 minutes. To
turn it off, press and hold the button again.
The washer will automatically prompt you to run the
clean washer cycle every 50 cycles. You may press
the cancel button to manually perform the cycle at
another time.
stain pretreat (on select models)
control lock
Stain pretreat uses a special 10 minute soak/pretreat
agitation before the main wash. It fills initially with
detergent and cold water to prevent protein stains from
setting, then the internal heater is activated to heat the
wash water to remove non-protein based stains. Can
be used with pre wash for the toughest stains.
To lock the controls between cycles, press and hold the
control lock button for 5 seconds. Repeat to unlock
the controls when you are ready to operate the washer.
Use this feature to reduce the likelihood of accidental
operation by children.
16
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OPERATING INSTRUCTIONS
Other Features
Status Display/Status Lights
STATUS DISPLAY
The estimated total cycle time will be displayed when
the cycle is selected. The time may increase if water
pressure is low, oversudsing occurs or the load becomes
unbalanced. The approximate time remaining will be
displayed during the cycle.
The following will also be displayed at the
appropriate times during the cycle:
DOOR LOCK
PREWASHING
WASHING
RINSING
DRAINING
SPINNING
Oversuds Detection
A situation where oversudsing has been detected by the
washer will result in the washer automatically adding
extra rinses to attempt to clear the suds. Each extra
rinse the washer performs to clear the suds will add 5
minutes to the cycle display time. If an excessive amount
of detergent has been added and additional rinsing has
not corrected the issue, “TOO MUCH DETERGENT” will be
displayed.
ADDING STEAM
CYCLE COMPLETE
Vent Latch
Help prevent odor buildup and mildew between washes
by utilizing your washer’s vent latch feature. To apply the
vent lock, (1) open the door slightly, (2) lift the latch arm
and then (3) press the arm down onto the plastic door
strike, snapping it in place.
Snap
Hinge
The vent latch can be released either of two ways - by
pulling door out and manually returning latch arm to
lower position or by pushing door shut and allowing latch
arm to continue its pivot upward.
3
IMPORTANT
Do not attempt to close door if vent latch arm is
disengaged and arm is in an outward position. Return
latch arm to lower position before closing and latching
the door.
2
ÍNOTE
The vent latch may become dislodged from hinge point
if door closure is attempted while latch arm is not in
an acceptable closing position. The latch arm can be
snapped back in at the hinge location. Washer will still
operate without latch arm installed.
1
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OPERATING INSTRUCTIONS
Washer Settings Chart
These Temperature, Spin Speeds, Soil Levels and Options are available with the following cycles:
temp
sanitize
9
hot
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
warm
9
9
9
9
9
9
9
9
9
9
9
9
cold
cold water clean
spin speed
max
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
high
9
9
9
9
medium
9
9
9
9
9
9
low
no spin
soil level
max
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
heavy
9
9
9
9
normal
9
9
9
light
9
9
9
9
extra light
options
energy saver
add steam
stain clean
delay start
fresh rinse
clean washer
control lock
press & hold chime
press & hold max fill
9 = Available selections.
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
= Cycle defaults.
= Non-modifiable presets.
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OPERATING INSTRUCTIONS
Washer Settings Chart
These Temperature, Spin Speeds, Soil Levels and Options are available with the following cycles:
specialty cycles
temp
sanitize
9
9
9
hot
9 9 9 9
9 9
9 9
9
warm
9 9 9 9 9 9 9
9
cold
9 9 9 9 9 9 9
9 9 9 9 9 9 9 9
9
9
9
cold water clean
spin speed
max
9 9 9 9 9
9
9
9
high
9 9 9 9 9 9 9
9 9 9 9 9 9
medium
low
9 9
9 9
9 9
9
9 9 9
9 9
9 9
no spin
soil level
max
9 9 9 9 9
heavy
9 9 9 9 9 9
9 9 9 9 9 9
normal
9
9
9 9
light
9
9 9 9 9 9
9 9 9 9 9
extra light
9
9
options
allergy
9
9
9 9
9
energy saver
add steam
9 9 9 9 9
9 9 9 9 9 9
9 9 9 9 9
9 9 9 9
9 9 9 9 9 9 9 9 9 9 9 9 9 9 9
9 9 9 9 9 9 9 9 9
9
9
stain pretreat
pre wash
9
delay start
fresh rinse
clean washer
control lock
press & hold light
press & hold chime
press & hold max fill
9 = Available selections.
9 9 9 9 9
9 9 9 9 9 9 9 9 9 9 9 9 9 9 9
9 9 9 9 9 9 9 9 9 9 9 9 9 9 9
9 9 9 9 9 9 9 9 9 9 9 9 9 9 9
9 9 9 9 9 9 9 9
9 9 9 9 9 9
= Cycle defaults.
= Non-modifiable presets.
19
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STAIN REMOVAL GUIDE
Safe Stain Removal Procedures
To reduce the risk of fire or serious injury to persons or
property, comply with the basic warnings listed below:
• Read and comply with all instructions on stain re-
moval products.
WARNING
HARMFUL VAPOR HAZARD
Do not use or mix liquid chlorine bleach with other
household chemicals such as toilet cleaners, rust
removers, acid or products containing ammonia. These
mixtures can produce dangerous fumes which can
cause serious injury or death.
• Keep stain removal products in their original labeled
containers and out of children’s reach.
• Thoroughly wash any utensils used.
• Do not combine stain removal products, especially
ammonia and chlorine bleach. Dangerous fumes can
result.
• Never wash items which have been previously
cleaned in, washed in, soaked in or spotted with
gasoline, dry cleaning solvents or other flammable
or explosive substances because they give off vapors
that could ignite or explode.
• Never use highly flammable solvents, such as gaso-
line, inside the home. Vapors can explode on contact
with flames or sparks.
For Successful Stain Removal:
• Remove stains promptly.
For best results
Follow the fabric care label instructions
on items to be washed.
• Determine the kind of stain, then follow the recom-
mended treatment in the stain removal chart on the
next page.
• To pretreat stains, use a prewash product, liquid
detergent, or a paste made from powder detergent
and water.
• Use cold water on unknown stains as hot water can
set stains.
• Consult care label instructions for treatments to avoid
on specific fabrics.
• Check for colorfastness by testing stain remover prod-
ucts on an inside seam.
• Rinse and wash items after stain removal.
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STAIN REMOVAL GUIDE
Stain Removal Suggestions
STAIN
TREATMENT
Adhesive tape, chewing
gum, rubber cement
Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with pre-
wash stain remover or nonflammable dry cleaning fluid.
Baby formula, dairy
products, egg
Use product containing enzymes to pretreat or soak stains. Soak for 30 minutes or more.
Wash.
Beverages (coffee, tea,
soda, juice, alcoholic
beverages)
Pretreat stain. Wash using cold water and bleach safe for fabric.
Blood
Rinse with cold water. Rub with bar soap. Or, pretreat or soak with product containing
enzymes. Wash using bleach safe for fabric.
Candle wax, crayon
Scrape off surface wax. Place stain face down between paper towels. Press with warm
iron until wax is absorbed. Replace paper towels frequently. Treat remaining stain with
prewash stain remover or nonflammable dry cleaning fluid. Hand wash to remove sol-
vent. Wash using bleach safe for fabric.
Chocolate
Pretreat or soak in warm water using product containing enzymes. Wash using bleach
safe for fabric.
Collar or cuff soil, cos-
metics
Pretreat with prewash stain remover or rub with bar soap.
Dye transfer on white
fabric
Use packaged color remover. Wash using bleach safe for fabric.
Grass
Pretreat or soak in warm water using product containing enzymes. Wash using bleach
safe for fabric.
Grease, oil, tar (but-
ter, fats, salad dressing,
cooking oils, car grease,
motor oils)
Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy
stains and tar, apply nonflammable dry cleaning fluid to back of stain. Replace towels
under stain frequently. Rinse thoroughly. Wash using hottest water safe for fabric.
Ink
Some inks may be impossible to remove. Washing may set some inks. Use prewash stain
remover, denatured alcohol or nonflammable dry cleaning fluid.
Mildew, scorch
Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and hot water
before washing. Badly mildewed fabrics may be permanently damaged.
Mud
Brush off dry mud. Pretreat or soak with product containing enzymes.
Pretreat with prewash stain remover. Wash using bleach safe for fabric.
Mustard, tomato
Nail polish
May be impossible to remove. Place stain face down on paper towels. Apply nail pol-
ish remover to back of stain. Repeat, replacing paper towels frequently. Do not use on
acetate fabrics.
Paint, varnish
Perspiration
WATER BASED: Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it
cannot be removed. OIL BASED AND VARNISH: Use solvent recommended on can label.
Rinse thoroughly before washing.
Use prewash stain remover or rub with bar soap. Rinse. Wash using nonchlorine bleach
in hottest water safe for fabric.
Rust, brown or yellow
discoloration
Use rust remover safe for fabric. Do not use chlorine bleach because it may intensify
discoloration.
Shoe polish
LIQUID: Pretreat with a paste of powder detergent and water. PASTE: Scrape residue
from fabric. Pretreat with prewash stain remover or nonflammable dry cleaning fluid.
Rinse. Rub detergent into dampened area. Wash using bleach safe for fabric.
Tomato
Pretreat with prewash stain remover. Wash using bleach safe for fabric.
Urine, vomit, mucus,
feces
Pretreat or soak in product containing enzymes. Wash using bleach safe for fabric.
Wine
Pretreat or soak in cold water. Wash in hottest water and bleach safe for fabric
21
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CARE AND CLEANING
Inside Routine Cleaning (Preventive)
If included with purchase,
remove “LIQUID ONLY”
dispenser cup.
To help prevent odors, mold or mildew, leave the door
open for a few hours after use or whenever the washer is
not in use.
CAUTION
ENTRAPMENT and TIP-OVER HAZARD
Do not leave the door open if there are small children
or pets present. An open door could entice children to
hang on the door or crawl inside the washer. If there
are no small children present, you may leave the door
ajar to prevent odor build up.
“MAIN WASH”
compartment.
TO REFRESH OR CLEAN INSIDE OF WASHER
To clean and freshen the washer, perform the clean
washer cycle. For best results use the clean washer
cycle once a month. To begin the cycle, press clean
washer and then START when prompted during
automated reminder mode or manually select the cycle
by following these directions:
Turn cycle selector
to this position.
Rotate cycle knob to the cycle position indicated to the
right. Then press the clean washer option button. The
LCD screen will display “SYSTEM CLEAN”.
IMPORTANT
Items left in washer while performing the clean
washer cycle will cause a severe out-of-balance
situation that could damage the washing machine.
If installed, remove the “MAIN WASH - LIQUID ONLY”
cup from the dispenser. REMOVE ALL ITEMS FROM
WASH DRUM before filling the detergent chamber with
one (1) cup of liquid chlorine bleach OR one (1) pouch of
TIDE® WASHING MACHINE CLEANER. DO NOT use both.
Press START to begin.
Press clean washer button to
enter clean washer cycle.
For best results
Immediately follow up with a spin
only cycle. Select fresh rinse on max
spin speed with no detergent or bleach
to help clear any residual bleach left
after the clean washer cycle.
WARNING
HARMFUL VAPOR HAZARD
Do not use or mix liquid chlorine bleach with other
household chemicals such as toilet cleaners, rust
removers, acid or products containing ammonia. These
mixtures can produce dangerous fumes which can
cause serious injury or death.
ÍNOTE
If the clean washer cycle is cancelled or paused
during the cycle, the washer will go through 2 rinse
cycles to clean the drum of any residual bleach before
unlocking the door.
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CARE AND CLEANING
Other Inside Routine Cleaning (Preventive)
Cleaning Dispenser Drawer Area
ÍNOTE
Detergent and fabric softener may build up in the
dispenser drawer. Residue should be removed once or
twice a month.
• Remove the drawer by pulling the drawer out until it
stops.
• Reach back into the left rear corner of the drawer cav-
ity and press down firmly on the lock tab. Pull out the
drawer.
• Remove the insert from the bleach and fabric softener
compartments.
• Rinse the drawer and inserts with a combination of ¾
cup liquid chlorine bleach and 1 gallon hot tap water
to remove traces of accumulated powders and liquids.
Large amounts of fabric softener residue may indicate
improper dilution or more frequent cleaning is required.
Rinse well with tap water.
• To clean the drawer opening, use a small brush to
clean the recess. Remove all residue from the upper
and lower parts of the recess.
• Replace the insert by pressing it in place until you hear
a slight click. Return the dispenser drawer.
Daily Preventive Maintenance
• Remove items from the washer as soon as the cycle
ends. Excess wrinkling, color transfer, and odors may
develop in items left in the washer.
• If there are no small children or pets present, you may
leave the door ajar when the washer is not in use.
• Leave the dispenser drawer open slightly at the end of
the wash day.
• Dry around the washer door opening, flexible gasket,
and door glass. These areas should always be clean to
ensure a water tight seal.
• When extremely soiled items have been washed, a dirty
residue may remain on the drum. Remove this by wip-
ing the drum with a nonabrasive household cleanser.
Rinse thoroughly with water.
• Periodically, wipe dry the folds in the bottom of the
flexible gasket to remove lint and other debris.
23
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CARE AND CLEANING
Inside Cleaning (Aggressive)
If included with purchase,
remove “LIQUID ONLY”
dispenser cup.
In cases where the clean washer cycle along with care
and cleaning of rubber gasket folds isn’t done, and severe
odor, mold, mildew, or residue buildup have developed,
follow the below cleaning procedure to help alleviate the
problem.
CLEANING PROCEDURE - Washer Drum
Ensure the wash tub is empty (or no clothes load). Open
the detergent drawer and pour eight (8) cups of bleach
into the “MAIN WASH” detergent compartment. Select
clean washer cycle as described previously in Inside
Routine Cleaning (Preventive).
“MAIN WASH”
compartment.
Upon cycle completion inspect the interior of the
washer to see if the odor/residue has been eliminated.
If any additional cleaning is required, repeat the above
procedure. This may take several cycles depending on
the severity of the odor/residue. You may observe some
remaining discoloration due to the long term effects of
this residue.
Turn cycle selector
to this position.
For especially contaminated areas visible inside the drum
(including the front rubber seal), these areas might be
more effectively cleaned by spraying a Bleach Cleaner on
a scrub brush, soft sponge, or towel and scrubbing.
IMPORTANT
Always wear rubber or latex gloves and protect floor
and clothing from damage.
If odor is still left after bleach cycle(s) and bleach cleaner,
open the detergent drawer and pour one (1) pouch
of TIDE® WASHING MACHINE CLEANER in detergent
drawer. Select clean washer cycle as above and start
the washer.
For best results
Press clean washer button to
enter clean washer cycle.
Immediately follow up with a spin
only cycle. Select fresh rinse on max
spin speed with no detergent or bleach
to help clear any residual bleach left
after the clean washer cycle.
WARNING
HARMFUL VAPOR HAZARD
Do not use or mix liquid chlorine bleach with other
household chemicals such as toilet cleaners, rust
removers, acid or products containing ammonia. These
mixtures can produce dangerous fumes which can
cause serious injury or death.
IMPORTANT
See Inside Routine Cleaning (Preventive) for
future cleaning maintenance which is necessary to
avoid repeating issues.
ÍNOTE
If the Clean Washer cycle is cancelled or paused
during the cycle, the washer will go through 2 rinse
cycles to clean the drum of any residual bleach before
unlocking the door.
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CARE AND CLEANING
Outside Routine Cleaning
• When washing is completed, wipe top and sides of washer
with a damp cloth. Turn water faucets off to prevent pres-
sure build-up in the hoses.
• Clean the cabinet with mild soap and water. Never use
harsh, gritty or abrasive cleansers
• If the cabinet becomes stained, clean with diluted chlo-
rine bleach (1 part bleach to 8 parts water). Rinse several
times with clear water.
• Remove glue residue from tape or labels with a mixture of
warm water and mild detergent. Or, touch residue with the
sticky side of tape.
• When cleaning chrome parts use a window cleaner with
ammonia or mild soap and water.
• Before moving the washer, place a strip of cardboard or
thin fiberboard under the front leveling legs to prevent
damage to the floor.
IMPORTANT
Do not store or place laundry products on top of
washer at any time. They can damage the finish
or controls.
Winterizing Instructions
IMPORTANT
If the washer is stored in an area where freezing can occur
or moved in freezing temperatures, follow these winterizing
instructions to prevent damage to the washer:
Follow WINTERIZING
INSTRUCTIONS for
cold weather storage
and care.
1 Turn off water supply faucets.
2 Disconnect hoses from water supply and drain water
from hoses.
3 Plug electrical cord into a properly grounded electrical
outlet.
4 Add 1 gallon (3.8 L) nontoxic recreational vehicle (RV)
antifreeze to empty wash drum. Close door.
5 Select a spin only cycle. Press START and let the
washer drain for 1 minute to drain out all the water.
Not all of the RV antifreeze will be expelled.
6 Press cancel, unplug electrical power cord, dry off
drum interior and close door.
7 Remove dispenser drawer. Drain any water in
compartments and dry compartments. Replace drawer.
8 Store washer in an upright position.
9 To remove antifreeze from washer after storage,
perform clean washer cycle as described earlier.
25
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SOLUTIONS TO COMMON PROBLEMS
Common Washing Problems
Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric dam-
age. For satisfactory washing results, follow these suggestions provided by The Soap and Detergent
Association.
PROBLEM
Blue stains
POSSIBLE CAUSES
SOLUTIONS
PREVENTIVE MEASURES
• Undiluted liquid detergent
or fabric softener dispensed
directly onto fabric.
• If caused by detergent,
mix 1 cup (240 ml) white
vinegar with 1 quart (.95 L)
water in a plastic container.
Soak item 1 hour. Rinse.
• If caused by fabric softener,
rub stains with bar soap.
Wash.
• Avoid overfilling detergent
and fabric softener compart-
ments of dispenser.
Discoloration,
graying
• Not enough detergent.
• Wash water temperature
too low.
• Rewash with correct amount • Sort items by soil level and
of detergent and hottest
water safe for fabric.
color.
• Use correct amount of de-
tergent, hottest water and
bleach safe for fabric.
• Incorrect sorting.
• Add bleach safe for fabric.
Greasy, oily
stains
• Not enough detergent.
• Undiluted liquid fabric
softener poured directly on
fabric.
• Treat with prewash stain
remover or liquid detergent.
• Increase detergent and wa-
ter temperature. Rewash.
• Rub fabric softener stains
with bar soap.
• Use correct amount of
detergent and hottest water
safe for fabric.
• Do not pour liquid fabric
softener directly on fabric.
See Operating Your, step 5.
Holes, tears, or
snags
• Incorrect use of chlorine
bleach.
• Unfastened zippers, hooks,
buckles.
• Rips, tears and broken
threads.
• May be irreversible if rips,
tears and seams cannot be
mended.
• Never pour chlorine bleach
directly on fabric.
• Check condition of items
before washing. See Operat-
ing Your, steps 2 and 5.
• Overloading the washer.
• Degradation of fabric.
Lint
• Incorrect sorting.
• Reduce load size. Rewash
using correct water tem-
perature, water level, and
amount of detergent.
• Add nonprecipitating water
conditioner to wash water to
remove detergent residue.
• See Operating Your, steps 1
and 2.
• Do not overload washer.
• Use correct temperature
and amount of detergent,
water and wash time.
• Tissues left in pocket.
• Overloading the washer.
• Not enough detergent.
• Undissolved detergent has
left a residue resembling
lint.
• Static cling is attracting lint. • Add liquid fabric softener to
• Load washed too long.
final rinse.
• Dry load in dryer.
• Remove lint with lint brush
or roller.
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SOLUTIONS TO COMMON PROBLEMS
Common Washing Problems, continued
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
PREVENTIVE MEASURES
Pilling
• Pilling is normal with syn-
thetic and permanent press
fabrics. This is due to abra-
sion from normal wear.
• Use a lint brush or shaver to • Use fabric softener in the
(Fibers ball up
and cling to
fabric.)
remove pills.
washer to lubricate fibers.
• When ironing, use spray
starch or fabric finish on col-
lars and cuffs.
• Turn items inside out to
reduce abrasion.
Residue or
• Undissolved detergent.
• Rewash load.
• Increase water temperature
using hottest water safe for
fabric.
• Do not overload washer.
• Use liquid detergent or
use nonprecipitating water
conditioner with powder
detergent.
powder on dark • Some granular detergents
items;
Stiff, harsh
fabrics.
can combine with hard
water minerals to form a
residue.
• Overloading the washer.
Wrinkling
• Overloading the washer.
• Incorrect wash cycle for
wash load.
• Reduce load size.
• Rinse in cold water with liq- • Remove items from washer
uid fabric softener using the
casual or delicate cycle.
• Do not overload washer.
as soon as cycle is com-
pleted.
• Use liquid fabric softener.
Yellow buildup
of body soil on
synthetic fabrics
• Agitation time too short.
• Wash water temperature
too low.
• Soak in detergent booster
or product containing en-
zymes.
• Wash in hottest water safe
for fabric using casual cycle.
• Increase detergent.
• Select correct wash cycle.
• Use correct amount of
detergent.
• Wash synthetics frequently
using hot or warm water.
• Not enough detergent.
• Add bleach safe for fabric or
treat with color remover.
Yellow or brown • Iron or manganese in water • To restore discolored load
• Use nonprecipitating water
softener.
• Before washing, run hot
water for a few minutes to
clear lines.
rust stains
supply, water pipes, or
water heater.
of whites, use rust remover
safe for fabric.
• Do not use chlorine bleach
to remove rust stains. It
may intensify discoloration. • Drain water heater occa-
sionally.
• For an ongoing problem,
install an iron filter in your
water supply system.
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SOLUTIONS TO COMMON PROBLEMS
Common Washing Problems, continued
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
PREVENTIVE MEASURES
Residue stains / • Moisture in the washer.
buildup, mold or • Use of non-HE detergent.
mildew stains in • Overdosing detergent.
• Perform SYSTEM CLEAN
cycle
• Scrub gasket with Comet™
Spray Gel Mildew Stain
Remover using brush to
remove stains.
• Use only HE (high efficiency
detergent) along with rec-
ommended dosage.
• Run dehumidifier in laundry
room.
• Avoid overfilling detergent
and fabric softener compart-
ments of dispenser.
• Dry the inside of washer
and gasket after every run.
gasket
• Overloading wash drum.
• Leaving a wet load set in
washer.
• Cold water washes which
may not completely dissolve
and remove detergents.
• Remove wash load immedi-
ately upon cycle completion.
Residue stains
/ buildup, mold
or mildew stains • Overdosing detergent.
in dispenser
drawer
• Moisture in the washer.
• Use of non-HE detergent.
• Remove dispenser drawer
and wipe dispenser and
inserts with combination of
¾ cup liquid chlorine bleach
and one gallon hot water.
Rinse well, and repeat if
necessary. Return drawer to
location. NOTE: Wear rub-
ber of latex gloves. Protect
floor and clothing from
• Avoid overfilling detergent
and fabric softener compart-
ments of dispenser.
bleach damage.
• Use only HE (high efficiency
detergent) along with rec-
ommended dosage.
Water in fold of • Result of washing and part
• At the end of each wash,
dry inside of gasket fold
with clean dry towel all
around gasket.
flexible gasket
of normal operation.
Odor
• Moisture in the washer.
• Use of non-HE detergent.
• Overdosing detergent.
• Leaving a wet load remain
in washer.
• Perform SYSTEM CLEAN
cycle.
• At the end of each wash,
dry inside of gasket fold
with clean, dry towel all
around gasket.
• Leave door and dispenser
drawer open for a few
hours after use or whenever
washer is not in use.
• Cold water washes which
may not completely dissolve • Use only HE (high efficiency
and remove detergents.
detergent) along with rec-
ommended dosage.
• Remove wash load immedi-
ately upon cycle completion.
• Pour one cup liquid chlorine
bleach in standpipe; let
remain a day and flush with
water.
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SOLUTIONS TO COMMON PROBLEMS
Service Prevention Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this washer.
OCCURRENCE
NOISE
POSSIBLE CAUSE
SOLUTION
High pitch “jet engine”
noise.
A certain amount of motor whine is nor-
mal during the spin cycle.
Rattling and clanking
noise.
Foreign objects such as coins or safety
pins may be in drum or pump.
Stop washer and check drum. If noise continues after
washer is restarted, objects may be in pump. Call your
authorized servicer.
Belt buckles and metal fasteners are hit-
ting wash drum.
To prevent unnecessary noise and damage to drum,
fasten fasteners and turn items inside out.
Thumping sound.
Vibrating noise.
Heavy wash loads may produce a thump- Stop washer and redistribute wash load.
ing sound. This is usually normal. If
sound continues, washer is probably out
of balance.
Washer is not resting firmly on floor.
Move washer so it rests firmly on floor. Adjust leveling
legs. See INSTALLATION INSTRUCTIONS for details.
Shipping bolts and foam block have not
been removed during installation.
See INSTALLATION INSTRUCTIONS for removing ship-
ping bolts and foam block.
Wash load unevenly distributed in drum.
Stop washer and rearrange wash load.
OPERATING
Washer does not start.
Electrical power cord may not be plugged
in or connection may be loose.
Make sure plug fits tightly in wall outlet.
House fuse blown, circuit breaker tripped, Reset circuit breaker or replace fuse. Do not increase
or a power outage has occurred.
fuse capacity. If problem is a circuit overload, have
it corrected by a qualified electrician. If problem is a
power outage, call local electric company.
Water supply faucets are not turned on.
Turn on water supply faucets.
Motor is overheated. Washer motor will
stop if it becomes overheated.
It will automatically restart after a cool down period
of up to 30 minutes (if washer has not been manually
turned off).
Washer door is not completely closed.
Load is too small.
Close door completely.
Washer won’t spin.
Residue left in drum.
Add 1 or 2 similar items to help balance the load.
Heavily soiled items.
Wipe drum with a nonabrasive household cleanser, then
rinse. Shake or brush excess dirt and sand from items
before washing
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SOLUTIONS TO COMMON PROBLEMS
Service Prevention Checklist, continued
OCCURRENCE
WATER
POSSIBLE CAUSE
SOLUTION
Water collects in folds of
the bellows at the end of
the cycle.
This is a result of the washing action and
is part of the normal operation of the
washer.
Water collects in bleach
and fabric softener com-
partments.
This is a result of the siphoning action
and is part of the normal operation of the
washer.
Water may be removed by removing the dispenser
drawer (see Care and Cleaning in this guide) and draining
water into the empty drum or sink.
Wash load too wet after
spin.
Washer is overloaded.
Do not overload washer. See Operating Your Washer,
step 4.
Load is too small.
Add 1 or 2 similar items to help balance the load.
Rearrange load to allow proper spinning.
Straighten drain hose.
Load is out of balance.
Drain hose is kinked.
Water does not enter
washer or it enters slowly.
Water supply is not adequate in area.
Check another faucet in the house. Wait until water supply
and pressure increase.
Water supply faucets are not completely
open.
Fully open hot and cold faucets.
Water is being used elsewhere in the
house. Water pressure must be at least
30 psi (260 kPa).
Avoid running water elsewhere while washer is filling.
Water inlet hoses are kinked.
Straighten hoses.
Warm or hot water is not
hot enough.
Hot water heater is set too low or is a
distance from washer.
Measure hot water temperature at nearby faucet with
candy or meat thermometer. Water temperature should
be at least 120°F (49°C). Adjust water heater as neces-
sary.
Hot water is being used elsewhere in the
house.
Avoid using hot water elsewhere before or during
washer use. There may not be enough hot water avail-
able for proper cleaning. If problem persists, your hot
water system may be unable to support more than 1
use at a time.
Water in washer does not
drain or drains slowly.
Drain hose is kinked or clogged.
Clean and straighten the drain hose.
Drain hose standpipe is too tall. Maximum Reduce standpipe height to less than 8’ (2.4 m). See
standpipe height is 8’ (2.4 m).
INSTALLATION INSTRUCTIONS.
House drain pipes are clogged.
Unclog drain pipes. Contact plumber if necessary.
Water leaks.
Oversudsing.
Fill hose connection is loose at faucet or
washer.
Check and tighten hose connections. Install rubber seal-
ing washers provided.
Wrong detergent.
Run rinse cycle. Use a low-sudsing, high efficiency
detergent.
Too much detergent.
Run rinse cycle. Use less detergent in future loads.
Incorrect wash and rinse
temperatures.
Hot and cold water hoses are connected
to wrong supply faucets.
Connect hot water hose to hot water faucet and cold
water hose to cold water faucet.
Water is entering washer
but tub does not fill.
Drain hose standpipe is too low. Stand-
pipe must be a minimum of 23.6” (60 cm) INSTALLATION INSTRUCTIONS.
high to prevent siphoning.
Increase standpipe height to at least 23.6” (60 cm). See
30
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MAJOR APPLIANCE WARRANTY INFORMATION
For the applicable warranty period as set forth below, as measured from your original date of purchase, Electrolux will repair or
replace any parts of this appliance that prove to be defective in materials or workmanship when such appliance is installed, used and
maintained in accordance with the provided instructions.
Warranty Periods:
• All parts — One year including labor
• Wash tub — Functional life of the product (excluding labor)
• Wash tub drive motor, non-cosmetic defects — Ten years (excluding labor)
Exclusions
This warranty does not cover the following:
1. Products with original serial numbers that have been removed, altered or cannot be readily determined.
2. Product that has been transferred from its original owner to another party or removed outside the USA or Canada.
3. Rust on the interior or exterior of the unit.
4. Products purchased “as-is” are not covered by this warranty.
5. Food loss due to any refrigerator or freezer failures.
6. Products used in a commercial setting.
7. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances not in ordinary
household use or used other than in accordance with the provided instructions.
8. Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not a
part of the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or knobs, handles, or other
cosmetic parts.
11. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage
expense for service calls to remote areas, including the state of Alaska.
12. Damages to the finish of appliance or home incurred during installation, including but not limited to floors, cabinets, walls, etc.
13. Damages caused by: services performed by unauthorized service companies; use of parts other than genuine Electrolux
parts or parts obtained from persons other than authorized service companies; or external causes such as abuse, misuse,
inadequate power supply, accidents, fires, or acts of God.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS
PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE
YEAR. ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND
INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY.
SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO
YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE TO STATE.
IF YOU NEED SERVICE
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period should service be
required. If service is performed, it is in your best interest to obtain and keep all receipts. Service under this warranty must be
obtained by contacting Electrolux at the addresses or phone numbers below.
This warranty only applies in the USA and Canada. In the USA, your appliance is warranted by Electrolux Major Appliances North
America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp. Electrolux
authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts under this warranty
must be performed by Electrolux or an authorized service company. Product features or specifications as described or illustrated are
subject to change without notice.
USA
Canada
1.800.265.8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada
L5V 3E4
1.800.944.9044
Electrolux Major Appliances
10200 David Taylor Drive
Charlotte, NC 28262
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NOTES
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