All about the
Use&Care
of your Freezer
TABLE OF CONTENTS
Product Registration..........................................2 Energy-Saving Tips..........................................10
Important Safety Instructions..............................2 Care and Cleaning............................................10
First Steps........................................................4 Power/Freezer Failure................................12
Setting the Temperature Control..........................7 Before You Call.................................................13
Optional Features....................................8 Major Appliance Warranty.................................16
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IMPORTANT SAFETY INSTRUCTIONS
Grounding type wall receptacle
WARNING
Child Safety
Do not, under
any circumstances,
cut, remove,
• Destroy carton, plastic bags, and any exte-
rior wrapping material immediately after the
unit is unpacked. Children should never use
these items for play. Cartons covered with
rugs, bedspreads, plastic sheets or stretch
wrap may become airtight chambers and
can quickly cause suffocation.
or bypass the
grounding prong.
Power cord with
3-prong grounded plug
• An empty, discarded appliance is a very
dangerous attraction to children.
• Remove the door(s) of any appliance that is
not in use, even if it is being discarded.
WARNING
Electrical Information
These guidelines must be followed to ensure
that safety mechanisms in the design of this
appliance will operate properly.
WARNING
Proper Disposal of your Appliance
Risk of child entrapment
• Refer to the serial plate for correct electrical
rating. The power cord of the appliance is
equipped with a three-prong grounding plug
for your protection against electrical shock
hazards. It must be plugged directly into a
properly grounded three-prong receptacle,
protected with a 15-amp time delay fuse
or circuit breaker. The receptacle must be
installed in accordance with the local codes
and ordinances. Consult a qualified electri-
cian. Receptacles protected by Ground Fault
Circuit Interrupters (GFCI) are NOT RECOM-
MENDED. Do NOT use an extension cord or
adapter plug.
• If the power cord is damaged, it should be
replaced by an authorized service technician
to prevent any risk.
• Never unplug the appliance by pulling on
the power cord. Always grip the plug firmly,
and pull straight out from the receptacle to
prevent damaging the power cord.
• Unplug the appliance before cleaning and
before replacing a light bulb to avoid electri-
cal shock.
• If voltage varies by 10% or more, appliance
performance may be affected. Operating the
unit with insufficient power can damage the
motor. Such damage is not covered under
the warranty. If you suspect your household
voltage is high or low, consult your power
company for testing.
• To prevent the appliance from being turned
off accidentally, do not plug unit into an outlet
controlled by a wall switch or pull cord.
• Do not pinch, knot, or bend power cord in
any manner.
Child entrapment and suffocation are not
problems of the past. Junked or abandoned
appliances are still dangerous – even if they
will sit for “just a few days”. If you are getting
rid of your old appliance, please follow the
instructions below to help prevent accidents.
We strongly encourage responsible
appliance recycling/disposal methods. Check
with your utility company or visit www.
recyclemyoldfridge.com for more information
on recycling your old appliance.
Before you throw away
your old appliance:
• Remove door/lid.
• Leave shelves in place
so children may
not easily
climb inside.
• Have the
refrigerant
removed by a
qualified technician.
WARNING
Avoid fire hazard or electric shock. Do not use
an extension cord or an adapter plug. Do not
remove any prong from power cord.
3
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FIRST STEPS
IMPORTANT SAFETY
INSTRUCTIONS
3”(75 mm)
WARNING
Other Precautions
• To defrost appliance, always unplug unit first.
• Never unplug the unit by pulling on the power
cord. Always grip the plug firmly and pull
straight out from the receptacle.
3”(75 mm)
• Turning the control to OFF turns off the
compressor, but does not disconnect power to
other electrical components.
3”(75 mm)
1”(25 mm)
3”(75 mm)
Leveling
The appliance must have all bottom corners
resting firmly on a solid floor. The floor must be
strong enough to support a fully loaded unit.
NOTE
It is VERY IMPORTANT for your appliance to
be level in order to function properly. If the unit
is not leveled during installation, the door/lid may
be misaligned and not close or seal properly,
causing cooling, frost or moisture problems.
FIRST STEPS
This Use & Care Guide provides general operating
instructions for your model. Use the unit only as
instructed in this Use & Care Guide. Before starting
the unit, follow these important first steps.
To level Upright Units:
After discarding crating screws, use a carpenter’s
level to level the appliance from front to back.
Adjust the plastic leveling feet in front, ½ bubble
higher, so that the door closes easily when left
halfway open.
Location
Choose a place that is near a grounded
electrical outlet.
For the most efficient operation, the appliance
should be located where surrounding
temperatures will not exceed 110°F (43°C).
Temperatures of 32°F (0°C) and below will
NOT affect operation. Additional compressor
heaters are not
To level Chest Units:
If needed, add metal or wood shims between
feet pads and floor.
3" (75 mm)
recommended.
Allow space
around the
unit for good
air circulation.
Leave a 3 inch
(75 mm) space
on all sides
of the unit
3"
(75 mm)
3" (75 mm)
for adequate
circulation.
Installation
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FIRST STEPS
CAUTION
To allow door to close and seal properly, DO
NOT let food packages extend past the front
of shelves.
3. Slide the shelf grommet into the grommet
already in the unit wall until it is flush.
To install the shelf grommet to the shelf:
To install the handle clips to the basket:
1. With the wire shelf installed, press the
shelf grommet down onto the wire that
is anchored into the appliance wall. Be
sure to keep the larger end of the shelf
grommet away from the wall.
1. Place the basket on a firm, flat surface.
2. With the narrow side of the handle clip on
the inside of the basket, snap the handle
clip to the recessed area in the basket.
2. Push the shelf grommet onto the wire until
it snaps in place.
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FIRST STEPS
3. Once the inside surface snaps in place,
continue the process by rolling the handle
clip slightly outward and pressing down
firmly to snap onto the outside surface. If
installed incorrectly, the handle clip will not
lay flat.
Base
Panel
Base Panel
Screws
Hinge Screws
Wire
Door Connector
Door Removal (upright models)
If door must be removed, unplug the unit.
Clips
1. Gently lay the unit on its back, on a rug
or blanket.
Cabinet Connector
2. Remove 2 base screws and base panel.
Lid Removal (chest models)
See Instructions on hinge label. Unplug the unit.
3. Remove wire from clips on bottom of
cabinet if required.
4. Unplug connector, if required, by holding
the cabinet connector in place, and pulling
door connector out.
5. Remove bottom hinge screws.
6. Remove plastic top hinge cover.
7. Remove screws from top hinge.
8. Remove top hinge from cabinet.
9. Remove door and bottom hinge
from cabinet.
10. To replace door, reverse the above order
and securely tighten all screws to prevent
hinge slippage.
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SETTING THE TEMPERATURE CONTROL
the alarm, press the set button next to the “alarm
off” indicator on the display or any key on the
control panel.
Cool Down Period
• For safe food storage, allow 4 hours for the
appliance to cool down completely. The unit
will run continuously for the first several
hours. Foods that are already frozen may be
placed in the unit after the first few hours of
operation. Unfrozen foods should NOT be
loaded into freezer until freezer has operated
for 4 hours.
• When loading freezer, freeze only 3 pounds
of fresh food per cubic foot of freezer space
at one time. Distribute packages to be frozen
evenly throughout the freezer. It is not
necessary to turn control knob to a colder
setting while freezing food.
Electromechanical Temperature
Control (chest and some upright models)
The temperature control is located inside the
freezer on upright models, and on the left exterior
wall on chest models. The temperature is factory
preset to provide satisfactory food storage
temperatures. However, the temperature control is
adjustable to provide a range of temperatures for
your personal satisfaction. If a colder temperature
is desired, turn the temperature control knob
toward COLDEST and allow several hours for
temperatures to stabalize between adjustments.
Quick Freeze
Quick freeze can be enabled by entering into
the options menu on the control panel and by
pressing the “set” button once the indicator is
highlighted next to “quick freeze”. The unit will
be in quick freeze mode for 72 hours and will
show a snowflake indicator on the control panel
to indicate that it is in quick freeze mode. To exit
quick freeze mode, enter into the options menu
on the control panel and press the “set” button
once the indicator is highlighted next to “quick
freeze”, after which the snowflake indicator will
be removed from the control panel. Or quick
freeze will end automatically after 72 hours.
Control Lock
Control lock can be enabled by entering into the
options menu on the control panel and by pressing
the “set” button once the indicator is highlighted next
to “control lock”. A control lock icon will be displayed
on the control panel to indicate that the control panel
has been locked. To unlock, press and hold the set
button for 3 seconds, after which the lock indicator
will be removed from the control panel and the
control panel has been unlocked.
NOTE
Your freezer may have some, or all of the
features listed below. Become familiar with
these features, and their use and care.
Electronic Temp Alarm
If a malfunction causes an unsafe temperature
inside the freezer, the high temp will display on the
control panel and the alarm will sound. To silence
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OPTIONAL FEATURES
Power On Light
The Power On Light indicates that the appliance is properly connected to electrical power. The light glows
even when the temperature control is turned to OFF. If the light goes out, refer to “Appliance does not
run” in the Before You Call section.
Power Off
To shut cooling off to the unit and to turn off the interior lights of the unit, enter into the options menu
on the control panel and press and hold the “set” button for 3 seconds once the indicator is highlighted
next to “power off”. “Power off” will be displayed on the control panel to indicate that the unit is in
the powered off mode. To turn power back on to the unit, press and hold the “set” key for 3 seconds.
Then the power off indicator will be removed from the control panel and the set point of the unit will be
displayed again.
Power Fail
If your unit has lost power, the control panel will display “power fail” and the number of hours
that your unit has been without power up to a maximum of 48 hrs. The alarm will sound until the
condition is acknowledged by pressing the set button or any other button on the control panel.
Door Ajar
If your door has been left open for more 5 minutes, the control panel will display “door ajar” and
will sound an alarm until the door has been closed or any button is pressed on the control panel. If
a button on the control panel has been pressed but the door has not been closed, “door ajar” will
continue to be displayed on the control panel until the door has been closed.
Sabbath Mode
The Sabbath mode is a feature that disables portions of the appliance and its controls in accordance
with observance of the weekly Sabbath and religious holidays within the Orthodox Jewish community.
To turn Sabbath mode on, press and hold the “Options” button and “+” button for 5 seconds, after
which “Sb” will be displayed on the control panel indicating that the unit is in Sabbath mode. To exit
Sabbath mode, press and hold the “Options” button and “+” button for 5 seconds, after which the
display will return to displaying the set point of the unit.
In the Sabbath mode, the High Temp alarm is active for health reasons. If a high temperature alarm
is activated during this time, for example, due to a door left ajar, the alarm will sound for about 10
minutes. The alarm will then silence on its own and a “high temp” icon will be displayed on the
control panel. The high temp icon will continue to display even if the door is closed until Sabbath
mode is exited and the icon reset.
For further assistance, guidelines of proper usage and a complete list of models with the
NOTE
While in Sabbath mode, neither the lights nor the control panel will work until Sabbath mode has
been deactivated.
The unit stays in Sabbath mode after a power failure recovery. It must be deactivated with the
buttons on the control panel.
Adjustable Shelf
(some upright models)
This shelf can be moved to 1 or 2 positions. Lift the shelf up and out to move to the desired location.
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OPTIONAL FEATURES
Slide-Aside
Basket (some
chest models)
Pizza Shelf
(some upright
models)
Here is the place
to store up to
four extra-large
boxes of frozen
pizza without ever
having to dig them
out from beneath a pile of other stored goods.
This basket helps
organize odd-shaped
items. To reach
other packages in
the freezer, slide
the basket aside or
lift out.
The pizza shelf can be retracted to provide space
for larger items on the shelf below and still store
up to 2 pizzas.
Fast Freezing Shelves (manual defrost
upright models)
These shelves contain cooling coils to freeze
foods quickly and allow cold air to constantly
circulate throughout the freezer. Do not use sharp
metal objects such as ice picks or scrapers to
clean the shelves. This could damage the shelves
and reduce their cooling ability. These shelves are
not adjustable.
Mid-Level
Basket
This basket
keeps things
organized and
slides out for
easy access.
Tilt-Out Shelf
(some upright
models)
Basket
This shelf is located
inside on the freezer
door and provides
Divider
(some
upright
additional storage
space. To access an
models)
item, tilt top of “basket” shelf down.
Use these
handy dividers
Adjustable
Door Bins
to keep the
various items
(some upright
stored in your
models)
baskets more organized. To change the location
of the divider simply slide your basket out,
grab the divider from the center and rotate in a
counterclockwise direction until it is desengaged.
To assemble, simply align as shown in the figure
below and rotate in a clockwise direction until it
spans into place.
Adjustable door
bins are located
inside on the
freezer door and
provide flexible
storage space.
The number of bins provided varies by model.
Soft Freeze
Zone (some
upright models)
Soft Freeze Zone
is specifically
designed to
maintain a higher
temperature than the rest of the freezer to store
products such as ice cream.
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OPTIONAL FEATURES
CARE AND CLEANING
Compressor-Mounted Drain Pan
CAUTION
(most upright frost-free models)
Damp objects stick to cold metal surfaces. Do
not touch interior metal surfaces with wet or
damp hands.
Most upright frost-free freezers are equipped with
a compressor-mounted drain pan that collects
condensate during each defrost cycle. This
compressor-mounted drain pan takes advantage
of the heat generated by the compressor to
evaporate condensate water, so there is no need
to empty the pan during each defrost cycle.
Some upright freezers are frost-free and defrost
automatically, but should be cleaned occasionally.
Between Defrosting
To avoid frequent defrosting, occasionally use
a plastic scraper to remove frost. Scrape with a
pulling motion. Never use a metal instrument to
remove frost.
CAUTION
Freezer must be unplugged (to avoid electrical
hazard) from power source when defrosting unit.
Drain Pan
Defrosting
It is important to defrost and clean freezer when
¼ to ½ inch of frost has accumulated. Frost may
tend to accumulate faster on upper part of the
freezer due to warm, moist air entering the freezer
when the door is opened. Remove food and leave
the door open when defrosting the freezer.
• On upright models with a defrost drain
(Figure 1), remove drain plug on the inside
floor of the freezer by pulling straight out.
To access external drain tube on models
with a base panel, first remove the 2 screws
from the base panel. Locate the drain tube
near the left center under the freezer. Place
a shallow pan under the drain tube. Defrost
water will drain out. Check pan occasionally
so water does not overflow. A ½ inch garden
hose adapter can be used to drain the freezer
directly into a floor drain. If your model is
not equipped with an adapter, one can be
purchased at most hardware stores. Replace
the drain plug when defrosting and cleaning
are completed. If the drain is left open, warm
air may enter freezer.
Compressor
ENERGY-SAVING TIPS
• The appliance should
be located in the
coolest area of the
room, away from heat
producing appliances or
heating ducts, and out
of direct sunlight.
• Let hot foods cool
to room temperature before placing in the
unit. Overloading the appliance forces the
compressor to run longer. Foods that freeze
too slowly may lose quality or spoil.
• Be sure to wrap foods properly and wipe
containers dry before placing them in the
unit. This cuts down on frost build-up inside
the unit.
• Shelves and baskets should not be lined with
aluminum foil, wax paper, or paper toweling.
Liners interfere with cold air circulation, making
the freezer less efficient.
• Organize and label food to reduce door
openings and extended searches. Remove as
many items as needed at one time, and close
door as soon as possible.
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CARE AND CLEANING
Drain Tube
Drain
Plug
Drain Pan
Figure 4
Defrost water will drain out. Check pan
occasionally so water does not overflow. Replace
the drain plugs when defrosting is completed.
Figure 1
• On chest models with a defrost drain,
place a shallow pan beneath the drain outlet
(Figure 2). A ½ inch garden hose adapter can
be used to drain the freezer directly into a floor
drain (Figure 3). If your model is not equipped
with an adapter, one can be purchased at most
hardware stores. Pull out the drain plug inside
the freezer, and pull off the outside defrost
drain plug (Figure 4).
• On models without a defrost drain, place
towels or newspapers on the freezer bottom
to catch the frost. The frost will loosen and
fall. Remove towels and/or newspapers.
• If the frost is soft, remove it by using a plastic
scraper. If the frost is glazed and hard, fill
deep pans with hot water and place them on
the freezer bottom. Close the freezer door.
Frost should soften in about 15 minutes.
Repeat this procedure if necessary.
Cleaning the Inside
Drain
Pan
After defrosting, wash inside surfaces of the
unit with a solution of 2 tbsp. (25 g) of baking
soda in 1 qt. (1 l) warm water. Rinse and dry.
Wring excess water out of the sponge or cloth
when cleaning in the area of the controls, or any
electrical parts.
DrainTube
Wash the removable parts with the baking soda
solution mentioned above, or mild detergent and
warm water. Rinse and dry. Never use metallic
scouring pads, brushes, abrasive cleaners, or
alkaline solutions on any surface. Do not wash
removable parts in a dishwasher.
Figure 2
Hose
Adaptor
Cleaning the Outside
Wash the cabinet with warm water and mild
liquid detergent. Rinse well and wipe dry with a
clean soft cloth. Replace parts and food.
Defrost
Drain
Plug
Do not use razor blades or other sharp
instruments, which can scratch the appliance
surface when removing adhesive labels. Any glue
left from the tape can be removed with a mixture
of warm water and mild detergent, or touch the
residue with the sticky side of the tape already
removed. DO NOT REMOVE THE SERIAL PLATE.
Figure 3
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CARE AND CLEANING
POWER/FREEZER FAILURE
If a power failure occurs, frozen foods will stay
frozen for at least 24 hours if the appliance is kept
closed. If the power failure continues, pack seven
or eight pounds of dry ice into the unit every 24
hours. Look in the Yellow Pages under "Dry Ice,"
"Dairies," or "Ice Cream Manufacturers" for local
dry ice suppliers. Always wear gloves and use
caution when handling dry ice.
WARNING
If leaving door open while on vacation, make
certain that children cannot get into the
appliance and become entrapped.
WARNING
If the appliance has stopped operating,
see "Appliance does not run" in the BEFORE
YOU CALL section of this manual. If you cannot
solve the problem, call an authorized servicer
immediately.
Do not open door unnecessarily if unit is off for
several hours.
Vacation and Moving Tips
Short Vacations: Leave the appliance operating
during vacations of less than 3 weeks.
If the appliance remains off for several
hours, follow the directions above for the use of
dry ice during a power failure. If necessary, take
the food to a local locker plant until the unit is
ready to operate. Look in the Yellow Pages under
"Frozen Food Locker Plants."
Long Vacations: If the unit will not be used
for several months, remove all food and unplug
the power cord. Clean and dry the interior
thoroughly. Leave the freezer door open slightly,
blocking it open if necessary, to prevent odor and
mold growth.
Moving: Disconnect the power cord plug from the
wall outlet. Remove food, defrost, and then clean
the appliance. Secure all loose items such as base
panel, baskets, and shelves by taping them securely
in place to prevent damage. In the moving vehicle,
secure the unit in an upright position, and secure to
prevent movement. Also protect outside of unit with
a blanket, or similar item.
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BEFORE YOU CALL
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
Visit our web site at
Before calling for service, review this list. It may save you time and expense. This list includes com-
mon occurrences that are not the result of defective workmanship or materials in this appliance.
PROBLEM
APPLIANCE OPERATION
CAUSE
CORRECTION
Appliance
does not run.
• Appliance is plugged into a
circuit that has a ground
fault interrupt.
• Use another circuit. If you are unsure
about the outlet, have it checked by a
certified technician.
• Temperature Control is in the • See Setting the Temperature
OFF position or POWER OFF
position.
Control section.
• Appliance may not be
plugged in or plug is loose.
• Ensure plug is tightly pushed into outlet.
• Hose fuse blown or tripped
circuit breaker.
• Check/replace fuse with a 15-amp time-delay
fuse. Reset circuit breaker.
• Power outage
• Check house lights. Call local electric company.
Appliance
runs too much
or too long.
• Room or outside weather
is hot.
• It’s normal for the appliance to work longer
under these conditions.
• Appliance has recently been
disconnected for a period
of time.
• It takes 4 hours for the appliance to cool
down completely.
• Large amounts of warm
or hot food have been
stored recently.
• Warm food will cause appliance to run more
until the desired temperature is reached.
• Door is opened too frequently • Warm air entering the appliance causes it to
or too long.
run more. Open door less often.
• Ensure door is tightly closed.
• Door may be slightly open.
• Temperature control is set
too low.
• Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
• Gasket is dirty, worn, cracked, • Clean or change gasket. Leaks in door seal
or poorly fitted.
will cause appliance to run longer in order to
maintain desired temperatures.
Pressing the “-” • Verify the control panel is not • To unlock, press and hold “Set” button for
or “+” buttons
on the control
panel does not
change the set
points
locked or in Sabbath Mode.
3 seconds; to exit Sabbath Mode press and
hold “Set” and “Options” for 5 seconds.
APPLIANCE TEMPERATURES
Interior tem- • Control is set too low.
• Set control to a warmer setting. Allow several
hours for temperature to stabilize.
perature is
too cold.
• Exit Quick Freeze mode by entering into
the options menu on the control panel and
pressing the “set” button once the indicator is
highlighted next to “Quick Freeze”.
• The appliance is in Quick
Freeze mode.
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BEFORE YOU CALL
PROBLEM
CAUSE
CORRECTION
Temperature • Control is set too warm.
• Set fresh food control to a colder setting. Allow
inside appli-
ance is
too warm.
several hours for temperature to stabilize.
• Door is opened too frequently • Warm air entering the appliance causes it to
or too long. run more Open door less often.
• Door may not be seating properly. • See “DOOR PROBLEMS” section.
• Large amounts of warm
or hot food has been
stored recently.
• Warm food will cause appliance to run more
until the desired temperature is reached.
• Appliance has recently been
disconnected for a period
of time.
• Appliance requires 4 hours to cool
down completely.
External tem-
perature is
too warm.
• The external walls can be as • This is normal while the compressor works to
much as 30ºF warmer than
room temperature.
transfer heat from inside the cabinet.
SOUND AND NOISE
Louder sound • Modern appliances have
• This is normal. When the surrounding noise is
low, you might hear the compressor running
while it cools the interior.
levels when
increased storage capacity
and more stable
appliance is on.
temperatures. They require a
high efficiency compressor.
Longer sound • Appliance operates at higher • This is normal. Sound will level off or
levels when
compressor
comes on.
pressures during the start of
the ON cycle.
disappear as appliance continues to run.
Popping or
• Metal parts undergo
expansion and contraction, as
in hot water pipes.
• This is normal. Sound will level off or
disappear as the appliance continues to run.
cracking sound
when compres-
sor comes on.
Bubbling
• Refrigerant (used to cool
the appliance) is circulating
throughout the system.
•
This is normal.
or gurgling
sound, like
water boiling.
Vibrating or
rattling noise.
• Appliance is not level. It rocks • Level the unit. Refer to ”Leveling” in the
on the floor when it is
INSTALLATION Section.
moved slightly.
• Floor is uneven or weak.
Appliance rocks on floor when
it is moved slightly.
• Ensure floor can adequately support the
appliance. Level the appliance by putting wood
or metal shims under part of the appliance.
• Appliance is touching the wall. • Re-level or move the appliance slightly. Refer
to “Leveling” in the INSTALLATION Section.
The alarm
• Look on the control panel to • Press the “set” button to acknowledge the
is sounding
from the con-
trol panel
determine which indicator
light is on (High Temp, Power
Fail, or Door Ajar)
alarm or close the door if the door ajar
indicator is shown.
WATER/MOISTURE/FROST INSIDE APPLIANCE
Moisture forms • Weather is hot and humid.
• The rate of frost buildup and internal
sweating increases. This is normal.
on inside
walls.
• Door may not be
• See “DOOR PROBLEMS”.
seating properly.
• Door is opened too often or
too long.
• Open door less often.
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BEFORE YOU CALL
PROBLEM
CAUSE
CORRECTION
WATER/MOISTURE/FROST OUTSIDE APPLIANCE
Moisture forms • Door may not be seating
• See “DOOR PROBLEMS”.
on outside.
properly, causing cold air
from inside to meet warm air
from outside.
ODOR IN APPLIANCE
Odor in
appliance.
• Interior needs to be cleaned. • Clean interior with sponge, warm water, and
baking soda.
• Foods with strong odors are
in the appliance.
• Cover the food tightly.
DOOR PROBLEMS
Door will
not close.
• Appliance is not level. It
• This condition can force the cabinet out
of square and misalign the door. Refer to
“Leveling” in the INSTALLATION Section.
rocks on the floor when it is
moved slightly.
• Floor is uneven or weak.
Appliance rocks on floor when
it is moved slightly.
• Level the floor by using wood or metal shims
under the appliance or brace floor supporting
the appliance.
LIGHT BULB IS NOT ON
Power Avail-
able Light is
not on
• LED may be burned out.
• Contact a qualified service dealer.
• No electric current is reaching • See “Appliance does not run” in “APPLIANCE
the appliance.
OPERATION”.
• The door has been left open
for more than 5 minutes.
• Close the door.
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MAJOR APPLIANCE WARRANTY
Your appliance is covered by a one year limited warranty. For one year from your original date of
purchase, Electrolux will pay all costs for repairing or replacing any parts of this appliance that prove
to be defective in materials or workmanship when such appliance is installed, used and maintained in
accordance with the provided instructions.
This warranty does not cover the following:
Exclusions
1. Products with original serial numbers that have been removed, altered or cannot be readily determined.
2. Product that has been transferred from its original owner to another party or removed outside the USA or
Canada.
3. Rust on the interior or exterior of the unit.
4. Products purchased “as-is” are not covered by this warranty.
5. Food loss due to any refrigerator or freezer failures.
6. Products used in a commercial setting.
7. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances
not in ordinary household use or used other than in accordance with the provided instructions.
8. Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves,
etc.,which are not a part of the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or
knobs, handles, or other cosmetic parts.
11. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip
charges, or mileage expense for service calls to remote areas, including the state of Alaska.
12. Damages to the finish of appliance or home incurred during installation, including but not limited to floors,
cabinets, walls, etc.
13. Damages caused by: services performed by unauthorized service companies; use of parts other than
genuine Electrolux parts or parts obtained from persons other than authorized service companies; or
external causes such as abuse, misuse, inadequate power supply, accidents, fires, or acts of God.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT
REPAIR OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR
OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. ELECTROLUX SHALL NOT
BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL
EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED
WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period
should service be required. If service is performed, it is in your best interest to obtain and keep all receipts.
Service under this warranty must be obtained by contacting Electrolux at the addresses or phone
numbers below.
If You Need
Service
This warranty only applies in the USA and Canada. In the USA, your appliance is warranted by Electrolux Major Appliances
North America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp.
Electrolux authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts under
this warranty must be performed by Electrolux or an authorized service company. Product features or specifications as described
or illustrated are subject to change without notice.
USA
1.800.944.9044
Frigidaire
10200 David Taylor Drive
Charlotte, NC 28262
Canada
1.800.265.8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada
L5V 3E4
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